SAMPLE Time Management-Soft Skills

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Time Management

Workbook


Time Management Workbook

Contents Self-Discipline..........................................................................................................................2 Self-Control in the Workplace................................................................................................................ 2 Motivation in the Workplace ................................................................................................................ 3 Persistence in the Workplace................................................................................................................ 4

E

Setting Goals.......................................................................................................................................... 4 Action Plans........................................................................................................................................... 5

Managing Your Time................................................................................................................6

PL

Activity Logs.......................................................................................................................................... 6 Organise Your Environment................................................................................................................... 7 Scheduling Time and Tasks.................................................................................................................... 8 Prioritised To-Do Lists............................................................................................................................ 9 Delegation........................................................................................................................................... 10

Managing Interruptions and Distractions .............................................................................. 11

SA M

The Phone............................................................................................................................................ 11

Mail...................................................................................................................................................... 11 Email.................................................................................................................................................... 12

Procrastination.................................................................................................................................... 13 Stress................................................................................................................................................... 13

Š Blueprint Project LLC. Except as provided by the Copyright Act 1968, and as stated in the terms and conditions, no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Blueprint Project LLC. info@blueprintprojectllc.com www.blueprintprojectllc.com blueprint project llc Š 2014

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Time Management Workbook

Self-Discipline

Benefits of effective time management: Increased productivity Increased self-confidence Reduced stress Increased personal time Improved professional and personal relationships

PL

§§ §§ §§ §§ §§

E

Managing your time is vital to being a productive worker. Consider how it looks to clients when you’re rushing around attending to several tasks instead of focussing on them. How do managers respond when you’re late to meetings, or fail to complete tasks in time? How does your family feel when you miss dinner because you work late three nights a week because you’re catching up on work?

SA M

Being self-disciplined is essential to managing time effectively. Without it, the slightest distraction or setback will throw your well-intentioned plan off track. By mastering workplace self-discipline, managing your time will be achievable and rewarding. You will be more efficient, productive and potentially, more successful. It takes practice and does not happen overnight.

The components of self-discipline include: §§ §§ §§ §§ §§

Having self-control Avoiding procrastination Being motivated Being persistent Setting goals

Self-Control in the Workplace

The ability to control your feelings and behaviours while focussing on the task at hand will enhance your productivity and strengthen your time management skills. The workplace environment is often stressful and tension-filled, leading to feelings of frustration, anger and disappointment. There will always be little (and big) annoyances at work that you cannot control that will make managing your time more difficult. You can, however, control how you handle these annoyances and stay focussed.

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Time Management Workbook

The following techniques can enhance your self-control: §§ Keep calm in the face of frustration §§ §§

Motivation in the Workplace

Avoid unnecessary conflicts by using “I” statements Avoid personalising work issues If it’s not productive, keep it to yourself

§§ §§ §§

Stay focussed on the task at hand Kindly redirect people when appropriate Adjust your schedule promptly when something pulls you away from your task

PL

Handle distractions appropriately

§§ §§ §§

E

Choose words carefully

Take deep breaths Pause and take a moment to act Remaining calm is more effective than showing anger

SA M

Your paperwork piles up, you avoid making a difficult phone call and you consistently reorganise your priorities so your least favourite tasks go to the bottom of the list. If this sounds familiar, you need help motivating yourself. Motivation is the force that pushes you to achieve your goals. It can help you feel more fulfilled at work and improve your output. When you are motivated, you are more likely to be organised, confident and manage your time efficiently.

Getting motivated at work can be challenging, but in order to manage your time effectively, you need to understand what motivates you. Some people are motivated by internal factors (intrinsic motivation) such as a desire to do well, feel competent and satisfied, or because they love what they do. Others are motivated by external factors (extrinsic motivation) such as a desire for praise, gratitude, money, etc. For many people, intrinsic and extrinsic factors work hand-in-hand to motivate them to do well, e.g. you enjoy your work, and are paid well for it.

Increase your motivation at work by: §§ §§ §§ §§ §§ §§ §§

Setting small, clear, well-defined goals Tracking your progress Adding variety to your routine Requesting being involved in designing your work requirements Taking responsibility and ownership of your work Trying to maintain positive relationships with co-workers Keeping a positive attitude

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Time Management Workbook

Persistence in the Workplace Some say that talent is nothing without persistence. Without daily practice, focus and drive, even the most skilled people will struggle to succeed. Whether learning a new skill or completing a daunting task, sticking with it, even in the face of great challenges, will ultimately determine your success.

There are a few components that have a major impact on a person’s persistence:

E

Your level of enjoyment while working on a task Your level of confidence in your ability to complete a task The amount and quality of feedback you receive while completing a task The level of assistance you receive The reward you receive for completing the task (joy, money, promotion, etc.)

PL

§§ §§ §§ §§ §§

It is important to recognise that it is possible to be overly persistent. Knowing when to let something go can be as important as sticking with it. For example, if the project you have been working on continues to struggle to find funding, but you keep planning and organising anyway, you may be wasting time, resources and energy. Be persistent, not stubborn.

SA M

Setting Goals

People talk about goal-setting all the time, but few people actually set goals and meet them. This is because they do not make them specific to a situation, nor do they make themselves accountable for meeting them. Setting goals is important to managing your time efficiently.

Goals help you: §§ §§ §§ §§

Determine what you need to achieve Concentrate your work efforts on areas that need attention Weed out distractions Stay motivated

Goal-setting tips: §§ §§ §§ §§ §§

State each goal as a positive statement Be precise Set priorities Set performance goals, not outcome goals Be realistic blueprint project llc © 2014

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Time Management Workbook

A useful way of making goals more powerful is to use the SMART mnemonic. SMART stands for:

E

Specific - state exactly what you hope to achieve Measurable - chart your progress towards your goal Achievable - make sure you can reach the goal Relevant - make sure the goal makes sense Time-bound - set a time limit

Action Plans

PL

A Weekly Goal Task List template is in the tools document.

SA M

An action plan is a list of specific tasks that help guide you through the process of implementing immediate and specific goals. An action plan tool is useful for large and small projects and is best completed on a weekly basis. Record the steps or actions you need to complete to achieve each goal. This allows you to concentrate on each of the steps to reach the goal and monitor your progress towards the goal. The key is to actually complete each of the steps in the tool for each goal listed.

While there are many ways to create and implement an action plan, (finding a system that works best for your organisation is essential), there are a few basic steps that all action plans include: 1. 2. 3. 4. 5.

Description of the goal Description of how you plan to get there Person responsible for each action A deadline or timeframe to for each action A measurement of your success

An Action Plan template is in the tools document.

Optional: Complete Worksheet 1 - Self-Discipline blueprint project llc Š 2014

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Time Management Workbook

Managing Your Time Activity Logs

E

The first step in managing your time effectively is knowing how you actually spend your time. Activity logs help you to analyse how you actually spend your time and identify your most productive energy times, as these will vary throughout the day. An activity log can indicate whether you are a morning, afternoon or evening person. Your effectiveness can be impacted by many factors: blood sugar levels, sleep deprivation, stress, a break in routine or personal issues.

PL

The first time you use an activity log, you may be shocked to see the amount of time that you waste. Relying only on your memory to record your activity is risky as you forget the hours spent reading jokes on email, chatting at the photocopier, having coffee with colleagues, etc.

SA M

Keep an activity log for one week. This will help you find out how you spend your time and when you are at your most efficient. The idea is to note every activity you engage in, the time you start and how long it takes. It is helpful to assign a level of importance, although this is not a critical step.

Activities to log: §§ §§ §§ §§ §§ §§

Meetings (formal and informal) Phone calls (including personal calls) Reading and responding to emails Talking with co-workers Writing reports/case notes Making coffee, eating lunch and toilet breaks, etc.

Example of an Activity Log: Time

Task

Duration

Importance

8:45 am

Made coffee for team

20 mins

Low

9:05 am

Checked messages and emails and returned phone calls

1 hour

High

10:10 am

Checked in with Malcolm after home visit

15 mins

Medium

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Time Management Workbook

In addition to recording your activities, you can also record how you feel throughout the day. For example, you may feel energised, tired, stressed, disinterested, happy, productive, etc. You may like to use a stress diary to record these feelings.

PL

E

Once you have logged your time over a week, identify where you have used your time efficiently and productively and where you have wasted your time on unimportant activities. Note the relationship between your feelings, energy and the time taken to complete tasks. By analysing your activity log you will be able to identify and eliminate time-wasting activities.

An Activity Log template and a Stress Diary template is in the tools document.

Organise Your Environment

SA M

An organised workspace is an efficient workspace. Take some time at the end of each day to organise your workspace and prepare for the next day. A few moments spent organising your environment saves a lot of time spent looking for items in clutter.

Tips for getting organised: §§ §§ §§ §§ §§ §§ §§ §§ §§ §§

Keep your desktop clear for essentials, e.g. computer, telephone, note pad, current work items Put your most used items in an easily accessible spot Reduce clutter, e.g. put calendars and photos on a notice board Move the important things away from the clutter Label documents correctly and put them in the right place Designate a system for naming electronic files Create piles for ‘urgent’, ‘important’ and ‘delegate’ File completed tasks/projects Throw away or recycle unnecessary items Use a shredder

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Time Management Workbook

Scheduling Time and Tasks Scheduling is the action of allocating time to tasks over a set period, e.g., a day or week. Look at the time you have available, and plan how you will use it to complete tasks and achieve your goals.

Use a schedule to:

E

Understand what you can achieve with your time Make the best use of time available Ensure you allocate time to the important as well as urgent tasks Allocate contingency time to allow for the unexpected Minimise stress and over commitment

Scheduling is a four-step process:

Identify the time you have available Block in the urgent tasks you need to carry out Block in at least 1 to 1.5 hours of important task time Block in emergency contingency time in case the unexpected occurs

SA M

1. 2. 3. 4.

PL

§§ §§ §§ §§ §§

When scheduling, ensure that you allocate at least 1 to 1.5 hours of your time for completing parts, if not all of the important tasks – not just allocating all your time to urgent tasks. Important tasks, like reports and longer term projects become ignored if the urgent tasks are always given all the time you have available. When important tasks are eventually due, last minute panic occurs and mistakes are made. Therefore it is critical that you allocate time for the important tasks, too. By breaking them down into manageable chunks each day, the important tasks will be efficiently completed along with the urgent tasks.

It is a good idea to allocate an extra 15-minutes to each task beyond what you really think is required to complete the task. This allows for any minor hiccups. Estimating time allocation for tasks in the scheduling process should also include the allocation of contingency time in general. Allow half an hour per day for contingency arrangements when the unexpected may arise.

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Time Management Workbook

Example of a schedule: Task

Priority I - Important U - Urgent

Notes

7:30 am

Draft Section 1 of operational plan

I

Due in three weeks

9:15am

Meeting with Susan re: protocol (includes coffee on way to meeting)

I

To be signed off Friday

10:45am

Complete finance report

U

To be completed today

11:30am

Lunch break with Mary and discuss the new roster

U

To be completed tomorrow

12:15pm

Check emails and respond to urgent ones

I

Depends on the day

12:45pm

Review to-do list and modify for remainder of the day

U

Need to stay focussed

1:00pm

Coffee break and brief walk outside

I

Regular activity

1:20pm

Return phone calls and emails

U/I

Depends on the day

2:00pm

Meeting with new clients (Jones)

I

3.00pm

Organise work space and filing and plan for tomorrow’s schedule

U

3.30pm

Contingency time

3.55pm

Check all outgoing items were completed. Leave office.

PL

E

Time

Energy level low this time of day Must be done before leaving office 30 minutes

SA M

U

A Daily Schedule template is in the tools document.

Prioritised To-Do Lists

Prioritised to-do lists are essential when you need to carry out a number of activities. While to-do lists are very simple, they are a very powerful tool to keep you organised and help reduce stress. It can be overwhelming to be faced with a number of tasks to achieve in a given day. Listing these tasks on the to-do list compels you to organise your time and tasks into priority order.

You can then prioritise your tasks in order of importance or urgency. It is essential to understand the difference between important, urgent and unimportant tasks. Important tasks are generally the larger tasks that need to be completed within a longer time frame. For example, the monthly report to the board would be a regular important task. On the other hand, completing the final stages of a project to meet a deadline may be urgent, needing to be completed today. Unimportant tasks can be delegated to other people.

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Time Management Workbook

When preparing a to-do list, write down all the tasks you need to complete, if they are large tasks break them down into the action components. Once you have listed all tasks, allocate a priority rating to each one. Once this is completed re-write the list in priority order from most urgent to unimportant. If it seems many tasks are unimportant, then delegate these to others and remove them from your final to-do list. This allows you to separate the time consuming trivial jobs from the urgent and important tasks.

To-do lists:

E

Help you to remember to complete all tasks Help you to tackle the urgent and important jobs first Remove the problem of becoming overly stressed by unimportant jobs Help with scheduling your time

PL

§§ §§ §§ §§

A Prioritised To-Do List template is in the tools document.

Delegation

SA M

Delegation is the assigning of tasks, responsibilities or authority to others. Delegation helps you manage your time because it allows you to allocate tasks to co-workers who may be better suited to the task, and who may be able to complete it more efficiently.

Steps to effective delegation: 1.

Identify and define the task

2.

Assign the task to the right person

3.

Make your standards/expectations clear

4.

Provide necessary resources

5.

Determine a timeframe

6.

Be accessible for support and communication

Optional: Complete Worksheet 2 - Managing Your Time

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Time Management Workbook

Managing Interruptions and Distractions

E

Effective time management is reliant upon your ability to manage distractions and eliminate things that waste time. Interruptions and distractions make it difficult to stay on task and it is time consuming getting your focus back. Managing interruptions and distractions begins with identifying what they are, if they are necessary and allowing time for them in your schedule.

PL

Keep a log of every interruption and distraction throughout your day. This will help you identify the things that consistently throw you off schedule and help you plan for them in the future. For example, if your manager casually checks in after lunch every day, make it an official part of your day and allocate time for it in your schedule.

Below are some common workplace interruptions and distractions that can reduce your productivity and some suggestions for managing them.

SA M

The Phone

You can’t anticipate when the phone will ring. You can’t plan to receive all calls during certain times. But, you can control how and when you deal with calls. §§ §§ §§ §§ §§ §§ §§ §§ §§

Turn your phone off, or silence it when you are working on a task Use voicemail to screen calls Set aside a time during the day to return messages Schedule important phone calls Keep a phone log Keep your work phone and your personal phone separate Keep phone calls brief and to the point (avoid small talk and irrelevant topics) Act on items discussed during phone calls immediately Use speed dial for frequently called numbers and post a list of other numbers

Mail

Mail can quickly pile up and overwhelm a desk. You can avoid this by: §§ §§ §§ §§

Opening mail daily Recycling or shredding any mail that does not require a response Responding to mail as soon as possible so it doesn’t build up Note and file all items that have been actioned blueprint project llc © 2014

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Time Management Workbook

Email Like the phone, you can’t anticipate when or how many emails you receive. But, you can:

E

§§

Schedule times during the day to send and respond to emails Turn off email alerts Set up folders in your inbox to automatically filter and file messages Prevent emails from build up to unmanageable levels Delete all irrelevant emails and spam immediately Read all emails prior to responding (some may not need a response or you may be able to respond to several emails at once) Respond to emails immediately during your scheduled time

Computers

PL

§§ §§ §§ §§ §§ §§

A computer can be your most valuable tool AND your greatest distraction. Keep focussed by: Turning off instant messaging applications or making yourself invisible Closing programs, documents, websites and applications you’re not using Turning off updates and notifications Deleting all games from your system Installing an anti-virus program Backing up your work

SA M

§§ §§ §§ §§ §§ §§

Meetings

Meetings, although important to communication processes, can be time consuming and they are not always completely relevant to you. Some meetings are mandatory and vital to the success of your organisation. The following guidelines will help you get the most out of meetings without impacting your regular work tasks: §§ Only attend meetings that are relevant to you §§ Arrive on time §§ Be prepared §§ Stick to the agenda §§ Start and end the meeting on time §§ Schedule important meetings in the morning when you are fresh §§ Avoid scheduling meetings all day long - try to break them up so you can take care of other tasks throughout the day

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Time Management Workbook

Procrastination Procrastination is a common problem. People put things off because they seem overwhelming, challenging or boring. Being able to multi-task is important, but it can derail crucial tasks and people end up being less productive. Face procrastination head-on by:

E

Organising tasks - what you need, who can help, etc. Focussing on one task, completing it and moving onto the next task Setting realistic goals Doing the most challenging tasks when your energy is high Mixing up daily tasks Defining realistic timeframes Breaking tasks down into smaller, manageable chunks Taking scheduled breaks

PL

§§ §§ §§ §§ §§ §§ §§ §§

Stress

Small amounts of stress can be motivating but when you let the stress take over, you are more distracted, less productive and miss important details. Recognise the high stress times in your day and let others know that you are unavailable during those times - this may be a good time to respond to emails Allocate some time in your day to relax, calm down and refocus Take a short break outside, step away from your desk, have lunch with a friend or any small activity that takes your mind off the stress for a while

SA M

§§ §§ §§

Optional: Complete Worksheet 3 - Managing Interruptions and Distractions blueprint project llc © 2014

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Time Management Worksheet

Name:

Worksheet 1 Self-Discipline

I achieve what I set out to do in a workday. I am productive at all times of the day. I am often late for appointments. I have trouble focussing at work. I can control my feelings and actions at work. I have trouble keeping calm when I am frustrated. I am motivated by doing a good job. I am motivated by a good salary. I achieve my goals.

PL

qq qq qq qq qq qq qq qq qq

E

1. Tick the boxes that best represent you:

SA M

2. Identify any areas you need to improve and identify some strategies to address these areas.

3. Come up with a SMART goal that addresses an area of improvement you identified above. Goal

Specific

Measurable Achievable Relevant

Time-bound

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Time Management Worksheet

Name:

Worksheet 2 Managing Your Time 1. Tick the boxes that best represent how you organise your workspace:

E

I keep my desktop clear for essentials. I put my most used items in an easily accessible spot. I reduce clutter. I label documents correctly and put them in the right place. I use a system for naming electronic files. I create piles for ‘urgent’, ‘important’ and ‘delegate’. I file completed tasks/projects. I throw away or recycle unnecessary items.

PL

qq qq qq qq qq qq qq qq

SA M

2. Identify the areas you need to improve when organising your workspace. Create a plan to address these areas.

3. How do you organise and schedule your time at work? Do you have an effective process or does it need improving? How would you go about improving it?

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Time Management Worksheet

Name:

Worksheet 3 Managing Interruptions and Distractions Thinking about a regular working day, list some common interruptions and distractions that keep you from being productive. Identify some solutions to manage these issues. Strategies

SA M

PL

E

Interruption/Distraction

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Goal Monday

Tuesday

Wednesday

Thursday

Friday

SA

M

PL

Task

E

Weekly Goal - Task List

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Saturday

Sunday


Action Plan Action Required

Person Responsible

SA

M

PL

E

Item/Area

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Timeframe


Action Plan Action Required

Person Responsible

SA

M

PL

E

Item/Area

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Timeframe


Task

SA

M

PL

Time

E

Activity Log

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Duration

Importance


Daily Schedule - Template Task

Priority

Notes

SA M

PL

E

Time

Priority Rating: Urgent Important Not Important blueprint project llc Š 2014

U I NI


Prioritised To-Do List Priority

SA M

PL

E

Activity/Task

Priority Rating: Urgent Important Not Important

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U I NI


Stress Diary Event/Activity

Feeling Scale

Work Efficiency Scale

SA M

PL

E

Date and Time

Scale:

Good Average Poor

10 5 1

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Case Scenario: Managing Time This scenario can be used to work through workplace issues relating to: Self-discipline Managing time Managing distractions and interruptions Performance appraisal Professional development

E

§§ §§ §§ §§ §§

PL

The questions below are provided as a guide to facilitate discussion. They can be answered in groups or individually. Feel free to add other relevant questions that suit your particular needs or situation. Angus has been working at the same organisation for 10 years. His co-workers respect his passion, dedication, motivation, persistence and the insight he brings to each project. He arrives early and stays late most days. He has been working toward a promotion as team leader, but has been passed over a few times. There is an opportunity coming up and he is hoping for a positive outcome this time.

SA M

Angus has many qualities that would make him a wonderful team leader. However, he lacks the organisation skills to handle the leadership role. His work area is cluttered and disorganised, he is late responding to emails and he misses important deadlines. His office is located next to the break room and he is easily distracted by people coming and going, but he loses track of time when he works in his office with the door closed. At meetings, he always has creative ideas for different projects, but he often goes off on tangents and has a hard time staying focussed on the agenda. He has also maintained focus on a project well after it lost funding. He has a hard time delegating tasks to others because he wants to make sure everything is done perfectly. But, he runs out of time in the end and is unable to complete his work. The quality of his work is impeccable, but there are not enough hours in the day for Angus to get everything done to his satisfaction. His manager really wants to make him a team leader, but she is concerned he will not manage his time effectively.

Discussion Questions

1. 2. 3. 4. 5. 6.

If Angus asked you for help managing his time, what kind of advice would you give him? Why? Would moving Angus to a different office alleviate most of his challenges? Why or why not? How much of an impact does Angus’s lack of organisation skills have on his ability to do his job? Do you relate to Angus at all? How? What have you done in the past to overcome similar challenges? Could Angus be prepared to be team leader in a few weeks? If you were part of the selection committee, what concerns would you have promoting Angus? blueprint project llc © 2014


Cheat Sheet for Managing Your Time Prioritise your work Plan your day

Set goals

E

Use an activity log to assess how you spend your time

PL

Establish a routine and stick to it

Break tasks down into smaller, achievable tasks Clear your desk of clutter

Designate times in the day to phone calls, emails and mail

SA M

Don’t answer the phone every time it rings

Delegate unimportant tasks where possible Do it right the first time

Schedule a ‘Do Not Disturb’ time when concentrating on a task Use a to-do list

Say ‘No’ to non-essential tasks

Set time limits and deadlines for tasks Manage interruptions

Turn off email notifications

Take care of yourself (rest, eat well, take breaks)

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Time Management Skills Audit

Skills Audit Employee Name Workplace

E

Purpose

This skills audit identifies your time management skills and knowledge in the workplace. Directions

Questions

PL

Answer the following questions as they relate to your current or previous employment. Reflect on your own experiences and include any relevant workplace policies and procedures that may apply. There are no right or wrong answers, only what is true for you.

SA M

1. What strategies have you used to manage everything you need to do in your work role?

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Time Management Skills Audit

PL

E

2. What strategies have you found most effective for prioritising your time?

SA M

3. What tasks would you consider suitable for delegation and how would you delegate them?

4. What do you find most challenging about managing your time?

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Time Management Skills Audit Outcome

Skills Audit Outcome To be completed by workplace manager/supervisor.

E

Referring to the Skills Audit, tick the boxes that relate to the answers and record the additional information the worker provided. Please note: the list of possible answers is not exhaustive.

Employee Name

PL

Workplace

1. What strategies have you used to manage everything you need to do in your work role? Being self-disciplined Controlling feeling and behaviours Focussing on task at hand Remaining calm when frustrated Choosing words carefully Handling distractions appropriately Setting small, clear, well defined goals Tracking progress Taking responsibility and ownership of work Keeping a positive attitude Being persistent Managing interruptions and distractions Allowing time for contingencies Using the phone and email effectively Preparing for meetings Addressing procrastination Identifying and addressing stress

SA M

qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq

Record the worker’s experiences managing their time effectively:

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Time Management Skills Audit Outcome

2. What strategies have you found most effective for prioritising your time? qq Using activity logs qq Identifying how time is spent qq Identifying high and low energy times qq Identifying time-wasting activities qq Identifying most efficient times qq Assigning values to work tasks (urgent, important, unimportant)

PL

E

qq Organising work environment qq Keep workspace clear for essentials qq Reduce clutter qq Label documents correctly and put them in the right place qq Designate a system for naming electronic files qq Create piles for ‘urgent’, ‘important’ and ‘delegate’ qq File completed tasks/projects qq Throw away or recycle unnecessary items qq Scheduling time and tasks qq Identify available time qq Block in the urgent tasks qq Block in important tasks qq Allocate contingency time

SA M

qq Using prioritsed to-do lists qq List tasks qq Break large tasks into action components qq Prioritise tasks Record the worker’s strategies for prioritising their time:

3. What tasks would you consider suitable for delegation and how would you delegate them? Effective delegation: qq Identify and define the task qq Assign the task to the right person qq Make your standards/expectations clear qq Provide necessary resources qq Determine a timeframe qq Be accessible for support and communication blueprint project llc © 2014

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Time Management Skills Audit Outcome

Record the tasks the worker considers suitable for delegation:

PL

Working under stress Avoiding procrastination Setting goals Being persistent Being self-confident Controlling feelings Being organised Focussing on one task at a time Wanting to please everyone Not being able to say ‘no’ Remaining calm when frustrated Pausing when necessary Not personalising work issues Adjusting schedule Being motivated Staying positive Feeling overwhelmed Not having ownership of tasks Lack of feedback Lack of rewards Lack of clear expectations Managing phone calls and emails Managing energy levels Scheduling time and tasks Managing relationships Offending co-workers Managing distractions

SA M

qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq qq

E

4. What do you find most challenging about managing your time?

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Time Management Skills Audit Outcome

qq Yes

qq No

SA M

Comments/Recommendations:

PL

The worker demonstrates effective time management skills to acceptable workplace standards.

E

Record what the worker finds most challenging about managing their time:

Manager Name

Manager Signature Date

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