April 2012 Boca Chamber CONNECTION by Morgan Goldstein

B o c a

C h a m b e r

April - June 2012

The OfficialofPublication Of The Greater Boca Raton Chamber Of Commerce The Official Publication the Greater Boca Raton Chamber of Commerce

www.bocaratonchamber.com

We've all got a hand in our community ... our economy ... our future!

Publisher: Troy M. McLellan Editor: Audra Hodges

Greater Boca Raton Chamber Of Commerce Officers Cheryl Budd, NCCI Holdings, Inc., Chair Keith O'Donnell, Flagler Real Estate Services,Chair-Elect Randy Nobles, Comerica Wealth & Institutional Management, Vice Chair Kevin Ross, Ed.D., Lynn University, Vice Chair Jerry Fedele, Boca Raton Regional Hospital, Treasurer Troy M. McLellan, CCE, President & CEO/Secretary John T. Mulhall III, Rutherford Mulhall, P.A., Immediate Past Chair

Table of Contents Message - Chamber President ��. 3 Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Business 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chamber Member Anniversaries �� 7 Trustee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Ambassador Spotlight ��9 The Boca Chamber "Seen" ��10-11 Member News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Young Entrepreneurs Academy ��13 Ribbon Cuttings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Member Spotlight ��15

DIRECTORS Stephen Ast, Boca Raton Resort & Club Anthony Barbar, Barbar & Associates, LLC Vic Beninate, AT&T Michael Daszkal, Daszkal Bolton, LLP Melanie Dickinson, South Florida Business Journal Mitch Feldman, West Boca Medical Center Peter Foley, Merrill Lynch (Bank of America) Peter Gallo, Ph.D., Saint Andrew’s School Michael Kaufman, Kaufman Lynn Construction Bonnie Kaye, Kaye Communications Inc. Rick Konsavage, Ocean Properties Ltd. Monica Luechtefeld, Office Depot Burt Rapoport, Rapoport’s Restaurant Group Jackie Reeves, Bell Rock Capital, LLC Rocki Rockingham, Jarden Consumer Solutions Tim Snow, George Snow Scholarship Fund, Inc Chuck Stout, Meridian Insurance Group, LLC Ethel Isaacs Williams, Florida Power & Light Co.

Professional Team Troy M. McLellan, CCE, President & CEO Beth Johnston, Executive Vice President Firdaus Dotiwala, V.P., Finance & Administration Sarah Pearson, V.P., Business Development Audra Hodges, Marketing & Communications Coordinator Chasity J. Navarro, Events Coordinator Steven Bleier, Senior Sales Associate Sharon Ramsey, Sales Associate Kathy Sheridan, Member Service & Administrative Associate Lynn B. Grant, Executive Assistant to the President & CEO

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New Members . . . . . . . . . . . . . . . . . . . . . . . . . . 16-18 Events Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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All Hands on Deck for Prosperity A Message from your Chamber President

It’s hard to believe we are nearly a full quarter of the way through 2012! The year has already proven to be full of excitement with many growth opportunities for the business community. The State Legislature has passed Economic Development Incentives that will provide certain tax incentives to companies that create jobs in Florida and lower the cost of doing business in the state. It has also created a “OneStop-Shop” that streamlines Florida’s permitting process with an online portal and reduces some of the state’s more burdensome regulations. In addition, Florida Governor Rick Scott recently signed a critical unemployment compensation bill that will help Florida’s employers put nearly $550 million back into our economy, spurring job creation and economic growth. B O C A

that will help continue to elevate Boca’s appeal and stature in the state and on a national level. The Boca Chamber is celebrating our 60th year of operations by returning to a fundamental and founding principle of the Chamber dating all the way back to 1952 – the strength of the business community By Troy M. McLellan, CCE is dependent on the strength of President & CEO, GBRCC the business leaders that serve it. In addition to the great leaders that serve the Chamber Board, the Chamber’s Golden Bell Education Foundation Board and the Chamber’s BLU-PAC Board, we are excited to recognize three additional leaders at next month’s Business Awards Luncheon. I hope to see you there!

C H A M B E R

April - June 2012

The OfficialofPublication Of The Greater Boca Raton Chamber Of Commerce The Official Publication the Greater Boca Raton Chamber of Commerce

www.bocaratonchamber.com

Locally, the same five City Council members will continue to serve our "Buy Chamber" is the perfect way to ensure city with Councilman Anthony Majhess a sustainable local economy and strong winning re-election and Councilwoman membership. Your fellow Chamber members Constance Scott returning without We've all got a hand in represent a wide array of goods, services, opposition. These five elected leaders our community ... talents, and expertise. And remember, your will face the challenging task of our best resource to find what you need for your balancing a budget with reducing economy ... business success is, of course, revenues and increasing costs - the our www.bocaratonchamber.com. same thing businesses have been future! dealing with. Let's hope there is enough To cultivate our area’s strength and retain will and leadership to move forward on our standing as a stellar community, critical issues like annexation and the the Chamber has sought to open our creation of a downtown development programmatic offerings to a wider range of business director, which will increase revenue and enhance the professionals and community residents. Our quarterly themed overall economy of our community. While the city does EXPOs are now free to attend as are many of our educational their job to create the infrastructure - both physically opportunities, including the newly created technology and and regulatory - to attract and retain business to support healthcare initiatives, as well as our recent Social Media Tech overall economic development, our strategic partners Forum at Florida Atlantic University and our acclaimed From the Business Development Board of Palm Beach County How to Wow program. (BDB) and the Convention and Visitors Bureau of Palm Beach County (CVB) - are doing a great job as both The Chamber has also launched a series of Community tourism and economic development activity are up over Conversations, aimed at engaging business leaders and last year. local residents in topics and issues that are critical to our community’s future. Crisscrossing business resources and capabilities is a key avenue in which to build the economic strength of And, since we all enjoy this beautiful place in which we our area. We recently conducted a CEO Roundtable live, work, learn and play, the Chamber held our 1st Annual for our students in the Young Entrepreneurs Academy Community Cookout at the YMCA of South Palm Beach (YEA) that included Dr. Kevin Ross, the President of County – and everyone had a fantastic time. Check out the Lynn University; Jerry Fedele, President and CEO of next page for some pictures. Boca Raton Regional Hospital; and Kelly Smallridge, the President of the Business Development Board. It’s that sort of interconnected educational and relationship-based effort As always, thank you for your support of the Boca Chamber! 1800 North Dixie Highway, Boca Raton, FL 33432 p: 561.395.4433 | f: 561.392.3780 | e: info@bocaratonchamber.com | w: www.bocaratonchamber.com www.bocaratonchamber.com

Boca Chamber CONNECTION ■ April - June 2012 ■ 3

Community - The Key Ingredient in Success Over the years, technology has made the world a much smaller place - and the value of personal relationships and a true sense of community has never been greater. By developing and investing - both financially and emotionally, in our beautiful area, we all work to ensure our future. The Boca Chamber invites every business professional and resident who cares about Boca Raton to engage in our events, like the Community Cookout (photos below) and the upcoming Community Conversations so that, together, we steer our own course to prosperity. Visit www.bocaratonchamber.com for details.

March 3, 2012 was a beautiful day for the Boca Chamber's 1st Annual Community Cookout!

Every August, the Boca Chamber helps facilitate a series of non-profit events in our area. Chamber member companies and Chamber Member Non-Profits pair up to host a fund- and awareness-raising event. It's a fun-filled month where you can feel great about supporting our area's vital non-profit organizations. Applications for Boca Festival Days events are now being accepted! Download your form today at www.bocaratonchamber.com/bfd

4 â&#x2013; Boca Chamber CONNECTION â&#x2013; April - June 2012

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Boca Chamber CONNECTION ■ April - June 2012 ■ 5

Your ION CONNECTiness! s to good bu

Business 101

The Cost of a Bad Hire

Think about the last few hires that didn't work out. On paper, applicants may possess the education, work experience and skills for the job, but polished resumes may not reveal hidden liabilities. Poor hiring decisions often mean lost production time, money, and a decrease in employee morale -- all costly mistakes for any employer. Key cost factors: • Cost to advertise • Cost of recruiting • Salary or unrecoverable draw • Insurance and benefits • Employer tax contribution • Cost of training programs And, if the wrong people are hired, what is the cost of: • Lost sales • Missed opportunities • Dissatisfied customers • Low employee morale • Re-starting the hiring process Employment Liability Without a proper screening and selection process in place, employers are also faced with the risk of hiring a person who may pose a legitimate threat or risk to the safety and security of the company/employees. “Negligent hiring” is a term used by the courts

when an employer hires an individual without conducting a proper investigation of that person's history, and later it's discovered that the employee's background contains something that would indicate a propensity for misconduct on the job. Make Your Selections Carefully Utilize a comprehensive hiring system that includes phone screening, structured interviews, candidate evaluation methods and ancillary services such as thorough background checking. Maybe most significant, the system should include highly accurate, validated, online employment testing and assessment tools that can be correlated to positions ranging from executive leaders to sales representatives to semi-skilled, technical, administrative and basic entry level jobs. Aptitudes and personality dimensions parameters can be evaluated and applied to specific jobs, work environments, and company values. Why not take advantage of the hiring and selection tools and technology, available to you? There are many ways to improve your hiring process and much more to consider regarding the benefits of doing so.

Penny Morey is the Managing Director of RemarkAbleHR. Penny is a seasoned human resources services provider with over 25 years of diverse experience as an executive and consultant. Visit www.RemarkAbleHR.com for more.

Keep What You Have, Grow What You Got Don’t underestimate the need to satisfy and retain customers. Most businesses put too much money, time, and effort into chasing new customers/prospects and far too little resources trying to keep their current ones. However, we all know that you can’t fill up a bucket if you don’t plug the current leaks. Real profits and stable revenue streams come from long-term relationships and repeat business with your current loyal, profitable customers. Some experts declare that 80% of a company’s future growth comes from existing clients, if served and cultivated properly. As such, customer satisfaction and retention should be your #1 marketing priority. Again, the purpose of a business is to attract and retain customers. You can’t grow and remain in business without keeping the customers you currently have. First, you must measure your current attrition rate (loss of customers) and set a goal for dramatically reducing this rate. For example, let’s say, on average, that you lose 20% of your customers every year. A realistic goal would be to reduce this attrition rate to 10% per year. Bottom line, it is easier and nearly eight times cheaper to serve and retain current clients/ customers than to pursue new ones. Once you have plugged the holes in your attrition bucket, you want to serve better and get closer to these profitable and worthy customers. You want to better understand their needs and then fulfill as many of these needs as 6 ■ Boca Chamber CONNECTION ■ April - June 2012

possible with additional products and services. Continually communicate with your customers. Give them value. Give them solutions. Focus on them and their needs, not on your products/services. Communicate with them in person, in letters, in emails, via your website, brief newsletters, etc. Don’t worry; you can’t over-communicate with your customers. Remember, your best customers are your competition’s preferred prospects. Like employees, keep them informed, involved, and inspired to continue doing business with you. Also, repeatedly ask your customers the following questions: • “How are we doing?” • “What other needs do you have?” and • “How could we improve our value to you?” Your objective is to provide them with more value more frequently and as a result, you will benefit with more profits. Never sell a customer only once. Real profits come from repeat business. As such, set goals to increase the frequency and size of repeat business. You want ongoing relationships and ongoing sales. Written by Flavio Cardoso, President of The Growth Coach. Contact him via email at flavio@growthcoachboca.com or by phone at 561-322-0226.

www.bocaratonchamber.com

GBRCC Member Anniversaries The Anniversaries listed joined between April and June of the given year.

Member Name

Member Since Member Name

54 Years As A Member Boca Raton Printing Co.

04/09/1958

26 Years As A Member Boca Raton Resort & Club Boca Raton Transportation, Inc. Business Development Board of Palm Beach County, Inc. C. B. Schwaderer, Inc., Realtors CBIZ Goldstein Lewin & Mayer Hoffman McCann P.C. Comerica Wealth & Institutional Management Dataman Group Direct Mail and Telemarketing Lists Delray Motors Inc. Florida Atlantic University Florida Power & Light Company Habilitation Center for the Handicapped Hardrives, Inc. The Haven, Inc.

04/09/1986 04/09/1986 04/09/1986 05/09/1986 05/09/1986 05/09/1986 05/09/1986 05/09/1986 06/09/1986 06/09/1986 06/09/1986 06/09/1986 06/09/1986

22 Years As A Member JKG Group

04/12/1990

21 Years As A Member RGK Enterprises, Inc. Siemon & Larsen, PA

04/16/1991 04/19/1991

20 Years As A Member Plumbing Experts

05/31/1992

19 Years As A Member Premier Estate Properties, Inc.

05/14/1993

18 Years As A Member American Heritage School of Boca/Delray Boca Pointe Community Association Fogel Law Group Muriel Siebert & Co., Inc.

04/05/1994 04/26/1994 04/26/1994 06/14/1994

17 Years As A Member Flagler Real Estate Services Pak Mail Centers of America Southern Region Shoppes at Village Pointe Swanson & Company The Salvation Army

05/12/1995 04/05/1995 04/30/1995 06/20/1995 06/29/1995

16 Years As A Member Meyers Properties SCORE - Counselors to America's Small Business Twisters Gymnastics Boca Raton, Inc.

05/13/1996 05/20/1996 04/23/1996

15 Years As A Member Audiotelonhold.com CreditGUARD of America Kaye Communications Inc. Lang Diversified Services Southwinds Golf Course

05/01/1997 04/11/1997 06/01/1997 06/01/1997 05/01/1997

Member Since

14 Years As A Member Applied Card Systems

04/20/1998

13 Years As A Member Gervais & Associates

05/21/1999

11 Years As A Member Deer Creek Golf Club Midnight Sun Tours, Inc.

06/14/2001 04/05/2001

10 Years As A Member Boca Helping Hands JM Lexus Maggiano's Little Italy North Broward Preparatory School Prudential Financial

05/17/2002 04/01/2002 04/30/2002 05/08/2002 04/22/2002

9 Years As A Member South Florida Regional Transportation Authority/Tri-Rail

06/30/2003

8 Years As A Member Delray Beach International Tennis Championships Dr. Gary Burns / Designer Body, Inc. Host.net Mizner Park Success Technologies Inc. The GEO Group, Inc. The Pension Company

05/19/2004 06/28/2004 04/30/2004 06/01/2004 06/06/2004 04/06/2004 06/23/2004

7 Years As A Member Florida's Blood Centers LF Stores Tripp Scott PA

05/05/2005 06/27/2005 05/12/2005

6 Years As A Member Bank Atlantic Center Boca Raton Symphonia Carrabba's Italian Grill Food for the Poor, Inc.

05/31/2006 04/11/2006 04/21/2006 06/07/2006

5 Years As A Member Coldwell Banker/Luke Redigan Emerald Transportation Towing and Heavy Hauling Gumbo Limbo Nature Center Mootz's Homemade Italian Ice, Inc. Office Edge

06/19/2007 06/20/2007 06/28/2007 05/30/2007 04/12/2007

See an error? The Boca Chamber strives for accuracy in all of our information. If you see an error in your company's information, please log in to your account at www.bocaratonchamber.com or email info@bocaratonchamber.com with the corrected details. Thank you!

www.bocaratonchamber.com

Boca Chamber CONNECTION â&#x2013; April - June 2012 â&#x2013; 7

Surround Yourself With Excellence The Greater Boca Raton Chamber of Commerce created this group of invited-senior level executives to have an exclusive forum in which to network, make contacts, and discuss major issues affecting the business community. As a Trustee Member, you have the opportunity to convene with South Florida’s leading executives and decision makers. You will be invited to attend various events and meetings, receive private direct emails and group newsletters, and have member benefits and exclusive offers put to you. Most importantly we will be Beth Johnston and Dr. Peter Gallo working closely with each other so that all group

members prosper and benefit from one another. Networking forums, VIP events, small group Trustee lunches, happy hours, and meetings with locally elected officials Troy M. McLellan, Randy Nobles and Alex Sanchez and community leaders are some of the benefits of a Trustee membership. Additionally, Trustee Members receive special recognition in the Chamber’s Annual Directory, website and at a variety of events. Your participation as a Trustee member allows you to be a part of our concerted effort to strengthen the economic vitality and quality of life for which Boca Raton is so well known. Contact Sarah Pearson at 561.395.4433 ext. 238 or at spearson@bocaratonchamber.com for details.

Corporate Citizenship in Action, Engagement, and Leadership People follow leaders whose actions have a powerful impact in our community. Action: NCCI and its employees impact the community through giving their time, talent, and resources.

the number of charities NCCI supported nationwide in 2011

the number of hours employees volunteered through NCCI’s Volunteer Time Off program

Engagement: NCCI proudly supports the efforts of civic groups, charities, and local organizations. Leadership: NCCI leads by example to create positive outcomes.

Based in Boca Raton, NCCI employs nearly 925 professionals dedicated to fostering a healthy workers compensation system. NCCI and its employees actively share their time, talent, and resources to enhance lives in our communities. Visit ncci.com.

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www.bocaratonchamber.com

Networking at its best!

Cheryl Budd, Robin Fisher Roffer and Troy M. McLellan

Ferial Andre and Frederic Ariola

Meet Jayne

Jayne Scala Ultimate Staffing Services 1. How long have you been in business? 17 years.

Gloria Branch and Stephen Barnett

Julissa Caballero and Ken Kaylor

2. What is the main goal of your business? To recruit and place the most qualified candidates into either Temporary or Full-time positions at our client companies. 3. Who inspired you to go into business? I found my inspiration early, through my high school business classes.

over when the day is finally

drinks

join your friends for dinner and .

HAPPY hour nightly in our lounge from 4:30-7pm sunday-friday Enjoy a premium selection of delicious menu items all for only $7 such as, Prime Sliders and Seared Ahi Tuna.

4. What are the two greatest advantages of doing business in Boca Raton / being a member of the Boca Chamber? The two greatest advantages to Boca are the great calibre of companies to work with, and of course, stellar candidates to place. The Boca Raton Chamber provides great networking opportunities and contact with business owners and management. 5. Where should I go to find out more? www.ultimatestaffing.com Jayne Scala, CPC Branch Manager Ultimate Staffing Services 1900 Glades Rd. Suite 300 Boca Raton, FL 33431 561-750-1688 jscala@ultimatestaffing.com

Boca Raton | 561.392.6746 | 225 N.E. Mizner Blvd. www.bocaratonchamber.com

Boca Chamber CONNECTION â&#x2013; April - June 2012 â&#x2013; 9

Welcome to the Boca Chamber 'Seen'!

Membership Breakfasts

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The Saint Andrew's Lower School Chorus performs at the January Breakfast 1. Ro Rabozzi, Troy McLellan and Marsha Rimokh 2. Dr. Ann Marie Krejcarek, Charlotte Osborne and Congressman Allen West 3. Michael Church and Christina Dombrowsky 4. Tim Snow and Matt Swanson 5. Ivan Baron and Irene Trachtenburg 6. Former FAU Football Coach Howard Schnellenberger and Joe Riano 7. Anthony Barbar and Lisa Elkan 8. Michael Gora and Jerry Fedele 9. Pat and Sid Breman

www.bocaratonchamber.com

All lasting business is built on friendship. ~Alfred A. Montapert

1. 2. 3.

4. 5. 6.

1. 2. 3.

4. 5. 6.

2012 DIAMOND Award

Cheryl Budd and the 2012 DIAMOND Recipient Dr. Marta Rendon Rosa Miller and Dr. Chere Lucas Anthony Juan Pellerano, Dr. Marta Rendon, 2011 American Idol Top 10 finalist Brett Lowenstern and Troy McLellan Mary Wong and YEA! student Rebecca Zerbo Rosemary and Ben Krieger and Deborah Campbell Kimberly Gramm, Kari Oeltjen and Hope Bruens

SWIB

Diana Hileman, Sarah Pearson and Jean Evans Shari Gherman and Stacey Joiner Susan Goldberg, Amy Charatan and Nancy DeAtley

PULSE

Andy Cohen, Kristi Hartofilis and Tajiana Ancora-Brown Mackenzie Ross and Charles Hartley Josh Ruderman, Rachel Nebb and Jessica Jackson

www.bocaratonchamber.com

Boca Chamber CONNECTION â&#x2013; April - June 2012 â&#x2013; 11

Boca Chamber Member News

My Verified Pro, Inc. has developed a revolutionary new online search network for consumers to find reliable service professionals. The site, which is in beta mode, allows consumers to search through a secure database of professionals who have passed an in-depth background check. For details, visit www.myverifiedpro.com.

Rutherford Mulhall, P.A. is pleased to announce that David A. McKibbin, Esq. has recently joined the Boca Raton office. David focuses his practice in Equine, Corporate and Real Estate Law. Also, the firm has been recognized by the 2012 South Florida Legal Guide as one of the Prominent Law Firms in South Florida. Charlie Rutherford is recognized as one of the Prominent Lawyers in Estate Planning and John Mulhall is recognized as one of the Prominent Lawyers in Litigation and Family Law. RM is a results and resolution-oriented "AV" rated law firm with offices in Boca Raton and Palm Beach Gardens. For details, visit www.rmlawyer.com. Holly M. Barba, Founder and President of The G.W. Bailey First Responders Charitable Fund, Inc., has been named a VIP Member by Cambridge Who's Who. This special distinction honors individuals who have shown exceptional commitment to achieving personal and professional success. For details, visit www. gwbfirstresponders.org. Tripp Scott today announced that four of its attorneys have been recognized in the 2012 edition of Florida Super Lawyers Magazine. Three Tripp Scott attorneys were named “Florida Super Lawyers” in the following categories: Ed Pozzuoli, business litigation; Edward R. Curtis, aviation; Stephanie J. Toothaker, land use/zoning. The edition also recognized one attorney with the firm as a “Florida Rising Star”: Alexander D. Brown, intellectual property litigation. With offices in Fort Lauderdale and Tallahassee, Fla., Tripp Scott provides legal and business counsel to clients in the areas of corporate, litigation, finance and tax, healthcare, real estate, governmental, bankruptcy, environmental and entrepreneurial business. For more information, visit www.trippscott.com. DryClean To Go, a pick-up and delivery dry cleaning service based in South Florida, invited its customers to set aside clothing to be donated with their usual dry clean service pick-up during the month of January. They collected 120-plus pieces of men’s clothing; 75 pieces of women’s clothing; and nearly 50 children’s items – all of which have been given to The Salvation Army Boca Raton Corps located on 2nd Avenue in Boca Raton. In addition, DryClean To Go provided a bag of clothing to the Harrison family of Boca Raton, which lost its home and belongings in a fire over the holidays. For details, visit www.mydrycleantogo.com. Green Advertising, the Boca Raton-based Division of WPP Worldwide Group has been awarded the marketing/ advertising contract for RRG, (Rapaport Restaurant Group) for Bogart’s Restaurant, Deck 84 and Henry’s Restaurant. Green recently celebrated its 25th Anniversary with the expansion of its in-house video capabilities 12 ■ Boca Chamber CONNECTION ■ April - June 2012

Vidpop Productions, in their new office location adjacent to Capitol Lighting on Federal Highway, Boca Raton. For details, visit www.greenad.com. The Keith C. and Elaine Johnson WOLD Performing Arts Center, on the campus of Lynn University, is featured on the cover of the new Boca Raton YP Real Yellow Pages directory serving Boca Raton and surrounding communities. The final presidential debate before the November 2012 elections will be held at the center on Oct. 22. More than 187,500 copies of the main directory have been produced for distribution in the area this year. For details, visit www.lynn.edu. Deerfield Beach-based SIKON Construction Company, LLC, appointed David Padron as Senior Project Manager. Prominently ranked among Florida Trend magazine’s 2011 Top 200 Private Companies, SIKON Construction Company, LLC, is also named among Commercial Construction magazine’s Top U.S. Commercial Contractors. For details, visit www.sikon.com. Rene’ Stern, a Boca Chamber Member, has recently joined Dr. Laura Skellchock's Integrative Dermatology practice in Boca Raton. Rene’ has professional affiliations with: The Society of Clinical and Medical Hair Removal, Associated Skin Care Professionals, The Aesthetic Practice Association, The National Coalition of Estheticians, and the American Cancer Society as a Committee Board Member for the “Hope” Gala Fundraiser. For details, visit www.DrSkellchock.com. Workforce Alliance, the nonprofit organization chartered by the state of Florida to lead workforce development in Palm Beach County, is launching a new, online service to match college students and recent university graduates with Palm Beach County employers in need of sharp candidates for summer internships. The listing service, called Summer University Career Connection Employment ServiceS (SUCCESS), is free and can be accessed from www.pbcalliance.com. Employers can input their summer internship openings directly into the listing service now using an online form.

Please send business news updates and press releases to Audra Hodges at ahodges@bocaratonchamber.com. NOTE: Due to space consideration, we may not be able to run ALL received updates.

Post Your News We Retweet Members! Follow @bocachamber on Simply add @bocachamber to your important tweets and we will retweet Chamber members.

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YEA! Building Hope for Future Business Leaders Young Entrepreneurs Academy enjoying a great start

During its inaugural year, the Young Entrepreneurs Academy is already The Boca Chamber YEA! program thanks the YEA! Endeavors in making a splash on the business community. following Business Plan Mentors for assisting Excellence Sponsor the students in editing their Business Plans: The nearly 20 emerging entrepreneurs, whose business range from Rick Schuster – Jaycee Realty, Inc. tech support for senior citizens to an anti-bullying campaign, have Flavio Cardoso – The Growth Coach websites, logos, and are finalizing their business plans. Ed Gagliardi – Action COACH South Florida The logos were designed, thanks to Mike Arsenault, Graphic Design SCORE Mentors: Arnold Gresser, Carl Chair at Digital Media Arts College, who volunteered the time and effort Isbitts, Herbert Beyenbach, Martin Kahn, to make the students’ ideas into reality. Ronald Popp, and Wolfgang Kurpiers. DMAC is an accredited digital arts school that offers hands-on, individualized instruction from experienced industry professionals in a low faculty-to-student ratio setting. For more information about Digital Media Arts College please visit www. dmac.edu/request-info.

Many thanks to our Investor Panel Sponsors 2012 (As of publication date): Cheryl Budd – NCCI Holdings, Inc. & Chamber Chair of the Board Jean Evans – B2B CFO Ethel Isaacs Williams – FPL Hal Finkelstein – SCORE The Boca Chamber's YEA! is a Susan Saturday – Bluegreen Corp. groundbreaking program that takes Mary Wong – Office Depot Foundation students between the ages of 11 and 18 through the process of starting Gary Toll – Environmentally Controlled Waste and launching a real business or social movement over the course of Bob Gittlin – JKG Group an academic year. By the end of the class, students own and operate fully-formed and functioning businesses, which may be carried over For information on participating as a volunteer or if you know a student after their graduation from the program. YEA! aims at teaching students who would like to participate in YEA!, please contact Beth Johnston at at an early age how to make a job, not just take a job. 561.395.4433 ext. 236. Applications for the fall of 2012 will be available on April 15, 2012 at www.bocaratonchamber.com. CNtheObserver3x4 2/28/12 11:19 PM Page 1

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May 17, 2012

12:00 p.m. - 1:30 p.m. Boca Raton Resort & Club (501 E. Camino Real, Boca Raton) Award recipients will be honored in the categories of: Personal relationships. Local decisions. Stability.

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• Small Business Leader of the Year

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• Business Leader of the Year For more information and for sponsorship opportunities, please log on to: www.bocaratonchamber.com/events or contact Chasity Navarro at 561.395.4433 ext. 233 or cnavarro@bocaratonchamber.com

Boca Chamber CONNECTION ■ April - June 2012 ■ 13

Boca Chamber Member Ribbon Cuttings

Assaggio del Forno 3011 Yamato Road Boca Raton, FL 33432

Elite EA's, LLC Executive Assistant Services 301 Yamato Road Suite 1240 Boca Raton, FL

Fit Food Express 9965 Glades Road Boca Raton, FL 33428

Fit Foodz Cafe 9704 Clint Moore Road, Suite A-108 Boca Raton, FL 33496

Original Italian Pizza 201 SE 1st Avenue Boca Raton, FL 33432

Tossed The Food Court at Boca Town Center 6000 Glades Road Boca Raton, FL 33487

Boca Chamber Members Reach More People

Vertu Fine Art 550 Town Center Circle, Suite 128 Boca Raton, FL 33486

• Post Your Deals, Specials and Events! • Find out about Chamber Events • Check out the photos! • Chat with Chamber Members • Get Noticed

Like the Chamber Fan Page today

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14 ■ Boca Chamber CONNECTION ■ April - June 2012

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A Moment With a Boca Chamber Member Meet Kim Knapp Skin Apeel Day Spa

1. How long have you been in business? Skin Apeel Day Spa celebrates 20 years this October; however, I have happily specialized in the industry for 32 years. 2. What is the main goal of your business? To restore beauty and health with escapes from reality. We are devoted to exceptional guest treatment! Our doors open daily as a holistic haven to balance needs and wants with solution specific results. “Me time” is vital for longevity and well being. Our nurturing environment combined with the element of touch reaches the core to awaken beauty from the inside out. 3. Who inspired you to go into business? I was not inspired by someone but something … the lack of customer service environments. Having worked in the beauty industry for twelve years prior to opening Skin Apeel, I was continually disappointed with guest conditions and service which in itself prompted my overnight transition from service provider to entrepreneur. 4. What are the two greatest advantages of doing business in Boca Raton / being a member of the Boca Chamber? 1) The opportunity to be an active supportive member of our community 2) The joy of nurturing new friendships and partner alliances. I love SWIB and look forward to each event for connection and awareness. 5. Where should I go to find out more?

Skin Apeel Day Spa www.skinapeel.com Contact our spa concierge at 561-852-8081!

If you would like to be considered for the Boca Chamber Member Spotlight, please visit www.bocaratonchamber.com/free.

LOOK LOCAL...SHOP LOCAL...LOVE LOCAL I

SHOPPING LOCALLY

SUPPORT OUR COMMUNITY! Why Shop Local? Locally-owned businesses build strong neighborhoods, link neighbors and contribute to local causes. When you shop at local businesses, you are continuing a cycle of economic development directly related to our community; the money you spend keeps our stores open, our neighbors employed, and our business owners invested in the community. Shop at locally- owned stores, restaurants and businesses, and support our community. Boca Raton is OUR town, so let’s keep the money local! This public service advertisement courtesy of Investments Limited and The Boca Raton Tribune

www.bocaratonchamber.com

Boca Chamber CONNECTION ■ April - June 2012 ■ 15

Welcome New Members!

*Due to press deadlines, members listed are those that joined from December 10, 2011 to March 14, 2012.

TRUSTEE MEMBERS The Max Group (215) 601-9123 www.maxsgrille.com Fred Stampone Boca Raton, FL 33432

Morgan Keegan (954) 757-2130 www.ljames.miller.mkadvisor.com L. James Miller Coral Springs, FL 33076 Oppenheimer & Co., Inc. (561) 620-3119 www.oppenheimer.com Ed Ventrice Boca Raton, FL 33431

A Taylored Heart Foundation (561) 239-5470 www.atayloredheart.org James Taylor Boca Raton, FL 33431

Benefits Technologies (561) 620-0064 Hunter.Whittington@BenTecLLC.com Hunter Whittington Boca Raton, FL 33431

Chapes JPL (561) 416-8485 www.chapesjpl.com Charles D. Scott Boca Raton, FL 33432

Academic Advantage (561) 929-4080 bigmac0812@aol.com Seth Hochman Boca Raton, FL 33434

Bibby Financial Services (561) 853-1822 www.bibbyusa.com Tom O'Neill Boynton Beach, FL 33426

Charles Schwab / Bob Fishman (561) 417-2702 www.schwab.com Bob Fishman Boca Raton, FL 33434

Advanced Care Solutions (877) 748-1977 www.acsmedical.com Sandy Hettinger Sunrise, FL 33351

Boca Motorcar Gallery LLC (561) 922-0510 www.bocamotorcargallery.com John Messer Boca Raton, FL 33431

Chefthyme Catering Inc. (561) 376-8837 www.chefthymecatering.com Lawrence S. Males Boca Raton, FL 33486

Boca Raton Mainstreet Children's Dentistry (561) 417-2612 www.mainstreetsmiles.com JoLene Haire Boca Raton, FL 33432

Country Club Media (561) 445-5400 www.theresourcedirectory.com Scott Yablon Delray Beach, FL 33446

Ageless Energetics @ Glades The Rendon Center for Dermatology Medical Group (561) 394-3088 & Aesthetic Medicine www.gladesmedical.com (561) 750-0544 Candy Patti www.drrendon.com Boca Raton, FL 33431 Alex Rendon Boca Raton, FL 33486 American Insurance & Financial Services, Inc. Seminole Casino Coconut Creek (561) 416-9155 (954) 283-2759 www.seminolecoconutcreekcasino.com www.insureamerican.com Nick Grokhowsky Bill Jones Boca Raton, FL 33434 Coconut Creek, FL 33073 Signature Flight Support (561) 955-9556 www.signatureflight.com Rhonda Hughes Boca Raton, FL 33431 Simon & Sigalos, LLP (561) 447-0017 www.simonsigalos.com George L. Sigalos, Esq. Boca Raton, FL 33431

GENERAL MEMBERS 4 Pets Rewards, LLC (954) 560-8000 www.4petrewards.com Tammy Wagner Pompano Beach, FL 33062

American Traveler Staffing Professionals (561) 391-1811 www.americantraveler.com Caterina Oliveira Boca Raton, FL 33432

Dawn Wiggins, LMFT (561) 221-5575 www.dawnwigginstherapy.com Dawn Wiggins Boca Raton, FL 33432

Brighter Idea (561) 288-0134 www.brighteridea.com Andrew Klepner Boca Raton, FL

Deliver Lean (561) 302-1719 www.deliverlean.com Jim Gilbert Boca Raton, FL 33432

Budget Blinds of Boca (561) 451-8027 www.budgetblinds.com/boca Ginny Farber Boca Raton, FL 33431

Cantor's Driving School (561) 285-7660 Awnings of Hollywood / www.CantorDrivingSchoolFL.com Thompson Architectural Products Frank Cantor (954) 963-7717 Boca Raton, FL 33427 www.awningsofhollywood.com Martina Robinson Chad Lalsingh DMD PA Hollywood, FL 33023 (561) 368-9595 www.bocaperioimplants.com The Balaguera Law Firm, P.A. Chad Lalsingh (561) 832-3133 Boca Raton, FL 33432 www.my-crimdefense-laywer.com Brian Balaguera West Palm Beach, FL 33401

16 ■ Boca Chamber CONNECTION ■ April - June 2012

The Deltennium Group (561) 994-6466 www.deltennium.com Gerald Czarnecki Boca Raton, FL 33431 Dillon Road (561) 445-4722 www.dillonroad.com Steve Wiersum

www.bocaratonchamber.com

Direct Connect (561) 864-1084 www.1directconnect.com Adam H. Midkiff Boca Raton, FL 33432

FREEDOMED® (561) 338-4900 www.FreedoMed.com Robert S. Weinroth Boca Raton, FL 33487 3539

Insightful Choices (561) 285-2825 www.insightfulchoices.net Nancy Hutter Boca Raton, FL 33433

MiX Telematics, North America (214) 914-6402 www.mixtelematics.com Ken Creager Boca Raton, FL 33487

Document Scanning Services, Inc. (561) 394-3499 www.dssifla.com Bob Jorgensen Boca Raton, FL 33431

Furr & Cohen, P.A. (561) 395-0500 www.furrcohen.com Aaron Wernick Boca Raton, FL 33431

iPic Entertainment (954) 594-6271 www.ipictheaters.com Alexandra Velez Boca Raton, FL 33432

Erisa Fiduciary Advisors (954) 494-1572 www.efadvisor.com Jon Baker Stuart, FL 34994

Garden Leader Corp. (954) 856-6423 www.garden-leader.com Joe Morello Fort Lauderdale, FL 33331

Jake's Stone Crab Restaurant (561) 347-1055 www.jakesstonecrab.com David Leschen Boca Raton, FL 33432

Morgan Stanley Smith Barney/ Paula De Rienzo (561) 393-1810 paula.de.rienzo@mssb.com Paula De Rienzo Boca Raton, FL 33431

Ethan Allen Retail, Inc. www.ethanallen.com Debra Griffith Boca Raton, FL 33434

Gerald P. Kessler / Wells Fargo Advisors (561) 368-3100 www.wellsfargoadvisors.com Gerald P. Kessler Boca Raton, FL 33486

Josef's Table (561) 353-2700 www.josefstable.com Krista McCracken Boca Raton, FL 33496

Far Vision Networks (954) 272-8267 www.farvision-networks.com Steve Shelby Delray Beach, FL 33445 First Capital / Jerrold Clinton (561) 623-1854 www.firstcapital.com Jerrold Clinton Boca Raton, FL 33431 Fit Food Express (561) 477-7375 www.fitfoodexpress.com Dean Pagni Boca Raton, FL 33428 Florida PIP Law Firm, P.A. (561) 367-3256 www.floridapiplaw.com Abe Ovadia Boca Raton, FL 33432 Florida Printing Group (954) 766-4845 Promohunter@comcast.net Joyce Hunter Boca Raton, FL 33431

Global Business Development Center (561) 894-4500 www.businessdevelopmentcenter.com Annette Gray Delray Beach, FL 33484 Hoffman's Chocolate Shoppe (561) 967-2213 www.hoffmans.com Frederick Meltzer Boca Raton, FL 33486 I.A. Rozen & Associates, LLC (954) 480-8930 www.ataxpro.net Irwin Rozen Deerfield Beach, FL 33442 IM Accounting Services (954) 757-0050 www.imaccountingservices.com Gina Ahmad Coral Springs, FL 33067

www.bocaratonchamber.com

Just Fur Fun (561) 809-6596 www.justfurfunonline.com Mona Straub Boca Raton, FL 33434 Level Luxury Real Estate (561) 922-7656 www.levelrealestate.com Todd Siegel Boca Raton, FL 33431 ManCave For Men (561) 392-3373 www.mancaveformen.com Emad Aovida Boca Raton, FL 33431 Marta L. Aislant / Coldwell Banker Residential Real Estate (561) 271-9550 www.floridamoves.com/marta.aislant Marta L. Aislant Boca Raton, FL 33432 McKenzie & Co, Forensic CPA's (954) 251-0030 www.thedivorceaccountants.com Michael Post Fort Lauderdale, FL 33312

MSC Marketing & Advertising, Inc. (954) 399-1672 www.mscmarketingonline.com Maya S. Chocron Boca Raton, FL 33434 My Verified Pro.Com, Inc. (561) 504-8555 www.myverifiedpro.com Kayla Repan Boca Raton, FL 33487 Neale J. Poller, Attorney at Law (954) 761-3454 njp@khllaw.com Neale J Poller Fort Lauderdale, FL 33301 Neave Group (561) 235-1680 www.neavegroupflorida.com Gary Roux Boca Raton, FL 33487 New Found Life of Delray Beach (561) 715-6210 michael@michaelwatt.com Michael Watt Delray Beach, FL 33484 Orange Theory Fitness (561) 750-0900 www.orangetheoryfitness.com Randall Bowers Boca Raton, FL 33431 Original Italian Pizza (561) 368-8443 www.OipChar@verizon.net Rosario Amato Boca Raton, FL 33432

Boca Chamber CONNECTION ■ April - June 2012 ■ 17

Park and Associates Insurance (561) 994-0880 www.parkassociates.com Mary Jane Meek Boca Raton, FL 33487

Salesman Second Motors, Inc. (561) 235-5499 www.salesmansecondmotors.com Jason Gerasimovich Boca Raton, FL 33432

Styles Boutique (561) 393-0488 www.stylesboutiques.com Stacey Ugles Boca Raton, FL 33432

Vertu Fine Art (561) 368-4680 www.vertufineart.com Gary Santoro Boca Raton, FL 33486

Pine Crest School (561) 852-2804 www.pinecrest.edu Alisa Karten Boca Raton, FL 33434

ScanNation (561) 482-3766 www.scannation.com Jeffrey Firestone Boca Raton, FL 33433

Super Dave's Diner (561) 544-0940 www.superdavesdiner.com David Harmon Boca Raton, FL 33431

Visibility One, Inc. (561) 206-2564 www.visibilityone.com Steven Scop Delray Beach, FL 33484

Pinon Grill (561) 391-7770 www.pinongrill.com Mike Vaughn Boca Raton, FL 33431

SERVPRO of South Palm Beach (561) 391-3366 www.servprosouthpalmbeach.com Josh Ruderman Boca Raton, FL 33496

The Swing & Jazz Preservation Society (561) 499-9843 www.swingandjazzpreservationsociety.org Rene Zerah Delray Beach, FL 33446

Website Man Productions, LLC (561) 305-7027 www.wmprinting.com Steve Ravenna Boca Raton, FL 33487

Print Basics, Inc. (954) 354-0700 www.printbasics.com Dave Grad Deerfield Beach, FL 33442

SIKON Construction Company, LLC (954) 354-8338 www.sikon.com Nicole Flier Deerfield Beach, FL 33441

Winning Ways (321) 750-8668 www.winningwaysgolf.com Corrine Moder Boca Raton, FL 33433

Red, The Steakhouse/Rosso Italia (561) 353-9139 rosemary@redrestaurantgroup.com Rosemary Staltare Boca Raton, FL 33432

Siperstein Dermatology (561) 364-7774 www.sipderm.com Mary Shane Boca Raton, FL 33431

TalentSolutions, Inc. (561) 271-7012 jdeprima@ talentsolutionsassociates.com John DePrima Delray Beach, FL

Relational Consultants Group (561) 715-6404 www.relationalconsultantsgroup.com Laura Richter Boca Raton, FL 33432

South Florida Bounce and Slide (561) 245-7100 www.southfloridabounce.com Jack DiSalvo

Roger C. Moraitis (305) 710-4123 rcmoraitis@aol.com Roger C. Moraitis Boca Raton, FL 33433 Rosenbaum Fine Art (561) 994-4422 www.rosenbaumfineart.com Ron Sullivan Boca Raton, FL 33431 Ruiz & Company (561) 443-7191 www.ruizandcompany.homestead.com Humberto E. Ruiz Boca Raton, FL 33431

Special Counsel (305) 374-0977 www.specialcounsel.com Nondas Davis Fort Lauderdale, FL 33309 Sports Lot, Inc. (561) 994-3757 www.sportslot.com Jim Nelson Boca Raton, FL 33487 Stor All Storage (561) 451-4772 www.stor-all.com Gary Ruffin Boca Raton, FL 33434

18 ■ Boca Chamber CONNECTION ■ April - June 2012

Thomson Promotions, Inc. (561) 447-0311 www.thomsonpromotions.com Ron Thomson Boca Raton, FL 33432 Tipsy Salon Spa & Lounge (561) 338-1095 www.tipsyboca.com Vina Tran Boca Raton, FL 33432 Town of Highland Beach (561) 278-4548 www.ci.highland beach.fl.us Kathleen D. Weiser Highland Beach, FL 33487 U.S. Gold and Silver, Inc. (727) 842-4300 www.usgoldandsilver.org Joseph Rainer New Port Richey, FL 34652 Ventura Insurance & Investment Solutions, Inc. (561) 988-2509 usigs@aol.com Greg Stein Boca Raton, FL 33498

Yo Fit (954) 323-2216 www.fitwize4kids.com Georgiene Laffey Coral Springs, FL 33065 Zo Diamonds East (561) 353-3278 www.zodiamondseast.com Ken Mordechai Boca Raton, FL 33432

*Due to press deadlines, members listed joined from December 11, 2011 March 14, 2012. Interested in joining the Boca Chamber? Please call 561.395.4433 to speak with a Sales Associate.

www.bocaratonchamber.com

Events Cale lendar February

January Sun Mon Tue Wed Thu Fri

22 29

March

Sun Mon Tue Wed Thu Fri

Sat

Sun Mon Tue Wed Thu Fri

Sat

Leadership Boca 2012 starts...

April

June

May

Sun Mon Tue Wed Thu Fri

Sat

Sun Mon Tue Wed Thu Fri

Sat

Sun Mon Tue Wed Thu Fri

Sat

18 19

25 26

Leadership Boca 2012 ends.

Color Code Key Match the Event Color below to the corresponding dates. Breakfasts

Trustee

PULSE

Networks or miniEXPOs

Annual Events

Successful Women in Business

July

New Member Orientation

August

Sun Mon Tue Wed Thu

Fri

Sat

September

Sun Mon Tue Wed Thu Fri

Sat

Sun Mon Tue Wed Thu Fri

Boca Festival Days

Sun Mon Tue Wed Thu Fri

1 2

Sun Mon Tue Wed Thu Fri

Sat

Sun Mon Tue Wed Thu Fri

December

November

October 1

Sat

www.bocaratonchamber.com

Boca Chamber CONNECTION ■ April - June 2012 ■ 19

Visit www.bocaratonchamber.com for all of your business needs!

Greater Boca Raton Chamber of Commerce 1800 North Dixie Highway Boca Raton, FL 33432-1892

PRESORT STD US POSTAGE PAID Boca Raton, FL Permit No. 4

QR Code provided by SunCoast Marketing

SAVE THE DATE 42nd Annual Boca Chamber Golf Classic

Current Resident OR:

Friday, June 1, 2012 Via Mizner Golf & Country Club 6200 Boca Del Mar Drive Boca Raton, FL 33433

Thank you to our Boca Chamber

PLATINUM PARTNERS

20 ■ Boca Chamber CONNECTION ■ April - June 2012