THE
www.brchamber.co.uk
Issue 3 - September/October 2013
THE RETAIL ISSUE Find out how the Chamber is supporting retailers
Also inside this issue: • Chamber Means Business pg 30 • New appointments at the Chamber pg 4
Quality Assured Legal Services Our services include: BUSINESS SOLUTIONS Commercial Property Company Commercial Commercial Disputes Employment (Employer) Planning INDIVIDUAL SOLUTIONS Care of the Elderly Probate and Wills Family Law Childcare Residential Property Property Disputes Employment (Employee) Accident Compensation Industrial Disease Compensation Resolving Disputes Crime and Road Traffic Offences
Founded in 1791, Oxley & Coward is one of the region’s longest established law firms. We are based in Rotherham and provide a quality legal service to individuals and businesses. Oxley & Coward is committed to providing the very best service to our clients. In fact, many of our clients have used the firm for generations, satisfied that they will always receive an excellent service at a competitive rate. Judge for yourself… we look forward to establishing an ongoing relationship with you as a new client. We are members of LawNet, the UK’s pre-eminent group of law firms.
For further information please call
01709 510999
or e-mail mailbox@oxcow.co.uk 34/46 Moorgate Street, Rotherham, South Yorkshire, UK, S60 2HB
www.oxcow.co.uk
CHAMBER VIEW
Retail, Membership and more Membership Services Manager Mark Hannigan introduces new members to his team and a new membership package.
Firstly I would like to thank all Chamber members for being welcoming to me over the previous few months as Membership Services Manager. I have been looking at our membership packages and ways to bring new benefits to your membership to make sure you are receiving value. This evaluation of the membership services has led the Chamber to launch a new membership package – Retail Membership. The needs of retailers can be very different from other sectors and we wanted to ensure that we are supporting our town centres and retail hubs; that will hopefully encourage growth in the Barnsley and Rotherham retail sector. I am also pleased to welcome Carrie Knapton and Shane Young into my membership team and the Chamber as a whole. I know Carrie and Shane are looking forward to working with our members, so hopefully you will be seeing them out and about and at our events. Over the next few months we have three of our high-status annual events. I hope to see many of our members at our Chamber Means Business Exhibition on the 11th September, followed by the Doncaster Cup Day at the St Leger Festival on the 13th September and then the Business Awards in October. The Barnsley and Rotherham Business Awards are one of the most prestigious events on the business calendar and this year we are welcoming a new host – Hayley Taylor. Hayley is best known for her role as the “Fairy Jobmother” on her Channel 4 show but what many don’t know is that Hayley is also a local businesswoman herself.
Patrons
We are hoping that again this year we can welcome up to 50 local businesses to Magna on the 18th October to celebrate our local achievements and, as ever, competition will be tough. If you haven’t yet submitted your entry you’ll need to quickly, as this closes on the 13th September. Tickets for the event can be booked by contacting Diane Graham – 01709 386200 or by emailing diane.graham@brchamber.co.uk. I hope to see you there and I wish all those who have entered and are shortlisted the best of luck. Don’t forget to keep submitting your stories for the Bulletin, this is your magazine and we can’t put it together without your input! If you have something to share with us let Victoria know – victoria.clarke@brchamber.co.uk and we will do our best to feature your achievements and news.
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Chamber News All the latest news and information from inside the Chamber.
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Member News A variety of news stories from our members.
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Platinum Members News from our Platinum Members.
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Apprenticeships Latest Apprenticeship update from our members.
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Cover Story New retail membership
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Policy Updates on our Policy and Representation activity.
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New Members A full listing of new members and contact details.
30 Mark Hannigan
Chamber Means Business An overview of this year’s exhibition.
Membership Services Manager DESIGN BY:
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CHAMBER NEWS
New appointments at the Chamber We are pleased to let you know we have new team members at the Chamber, Carrie Knapton and Shane Young have joined the team as Membership Executives. Carrie will be covering the Barnsley area and Shane will be working in the Rotherham area.
About Carrie Knapton I grew up in Pinxton, Nottinghamshire until I moved away to attend London Metropolitan University, to study Film Studies and Photography in 2002. Following graduating with a 2:1 BA Hons in Film, I moved to Barnsley in 2006.
and qualified for the National Finals held in Cheltenham, for the 3rd year running. We have also been promoted in consecutive years and in 2014 we will be competing in the 2nd Section. I also love films, theatre and travelling around France.
I joined British Gas Commercial Services Ltd, based at Bradmarsh Business Park, in 2009 on the Electrical Reactive Helpdesk Scheduling team. I then joined the British Gas Training Services Department in 2011, where I became the Business Development Manager.
I’m very excited to have joined the Chamber. I will be a direct point of contact for all of our current members in the Barnsley area and will be available to discuss any requirements they may have, however large or small.
I love live music and play with the Ireland Colliery Chesterfield Brass Band. We have been very successful in recent contests
Contact Carrie: Email: carrie.knapton@brchamber.co.uk Call: 01709 386207
About Shane Young I graduated from Sheffield Hallam University in 2009 and travelled to the USA to coach football over the summer. When I returned to the UK I gained experience in the Leisure Industry by working for a local Leisure Centre as a Customer Advisor and then was promoted to Sales Manager. I then went on to work as a Business Development Executive in the Events Industry for two years, working with Universities up and down the country. In my personal time I have many interests such as socialising with friends, going on day trips with my girlfriend and going to the cinema. I enjoy watching and playing all kinds
of sport including tennis and golf. I also play football for a local team most weekends. I am a people person and have a passion for helping others. I enjoy challenging myself in my work and personal life. I’ve lived in the Rotherham area all my life and I’m looking forward to working with the local businesses and building excellent relationships with them.
Contact Shane: Email: shane.young@brchamber.co.uk Call: 01709 386210
Raise your profile with The Bulletin Want to get your message across? Then feature your business in The Bulletin. Whether it’s a quarter, half or full page advert, the choice is yours. Call 01709 386 200 for more information.
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CHAMBER NEWS
A new host for annual Awards
In Association with
Local business woman and Channel 4’s Fairy Jobmother, Hayley Taylor will host this year’s Barnsley and Rotherham Business Awards taking place this autumn. Hayley has led a successful career on television for a number of years, not only with her show The Fairy Jobmother, but also with a number of other programmes. Hayley regularly features as an expert on ITV’s Daybreak and has made many other television appearances including the “This Week” programme and the highly acclaimed BBC Panorama’s “Britain on the Brink”. What is little known about Hayley is that long before her TV career she has been an employment and careers tutor for over 22 years in the local area and continues in this role to this day. This year Hayley has successfully launched her second business (an Employment Consultancy), is a Brand Ambassador for companies such as Fish4Jobs and currently delivers several contracts on behalf of Doncaster Metropolitan Borough Council School Partnership Trust and Sheffield Hallam University.
Hayley believes that awards are important for the business community. “It is important for businesses to be recognised for the hard work they put in to be successful. People don’t always see the hard work and team work that goes on behind the scenes, so it is vital to acknowledge that success.”
The Awards, in association with Bull Information Systems will recognise the achievements of around 40 companies and individuals at Rotherham’s Magna Science Adventure Centre on Friday 18 October.
“I am incredibly proud to be able to host this year’s Barnsley and Rotherham Business Awards, as a local girl I am looking forward to recognising and celebrating the achievements of our regions businesses, particularly following on from the tough times we have had in industry” Hayley added, “As a fellow business person I know how challenging times have been and I encourage all those businesses that have flourished, developed, supported our community and explored international trade to come forward to be honoured for what you have achieved!”
Tickets priced at £60 plus VAT (£550 plus VAT for a table of ten) can be booked by calling 01709 386200.
Use your smartphone to scan our QR code for further information
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ACHIEVEMENTS
DC Leisure crowned Leisure Centre Operator of the Year 2013 DC Leisure, who manage and operate the leisure centres in Aston, Wath, Maltby and Rotherham on behalf of Rotherham Metropolitan Borough Council have been awarded Leisure Centre Operator of the Year by ukactive. The ukactive Flame Awards are the most prestigious awards that recognise excellence and best practice within the leisure management sector. The awards are assessed independently and are fiercely competed for. DC Leisure has won this prestigious award on three previous occasions and is very proud to be recognised by the industry yet again. Steve Philpott, Chief Executive of DC Leisure comments on the latest prestigious award win at the ukactive Flame Awards and Ball of Fire: “We are extremely pleased to accept the award for Operator of the Year 2013. The award recognises our success in achieving outstanding operating standards and our commitment to delivering an unmatched customer experience for each and every user.” Aston-cum-Aughton Leisure Centre also celebrated success at the ceremony, where they were selected as finalists in the individual Leisure Centre of the Year category.
Fellowship award for longstanding Dan B & B Press Business Development Director, Dan Dean, received an award at the British Printing Industries Federation A G M. The final event of the day was a reception hosted by Lord O’Neill of Clackmannan on the Terrace Pavilion at the House of Lords. This reception allowed members to network with politicians whilst enjoying the sun on the terrace overlooking the Thames. At the reception Dan Dean, Business Development Director of Rotherham printer B & B Press, was awarded the first ever BPIF Fellowship, for his longstanding support to the printing industry and the BPIF throughout his career. He was presented with the award by the President of the Federation in front of an audience of invited print industry figures with MPs and Lords also in attendance.
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Dan began his career with Garnett Dickinson Print at the old town centre offices in the early 1970’s as an apprentice printer and worked for the company for 27 years, finally as Customer Service Director. Dan is now responsible for sales at Rotherham-based B&B Press, who provide a wide range of printed matter for many local companies and organisations. Dan was delighted with the award as recognition for his contribution on to many aspects of the BPIF’s work over many years, during which time he has chaired many regional and national committees.
SUPPORT FOR BUSINESS
AMRC Design & Prototyping Group offers two days funded consultancy The AMRC Design Prototype & Test Centre is a new state-of-the-art facility, opening in autumn 2013. It brings together the new Design & Prototyping Group together with the Advanced Manufacturing Research Centre’s established Advanced Structural Testing Centre, backed by the technology excellence of the AMRC’s world-leading research groups. To launch the new centre and to support local businesses, the Design & Prototyping Group is offering two days funded consultancy to eligible small and medium-sized companies in the Yorkshire & Humber region. The offer gives qualifying companies free access to the Design & Prototyping Group’s multi-disciplinary team of design engineers, to help develop new products or improve current capabilities. Services that are provided include: • D esign – concept generation, design & development
• Analysis – FEA, CFD & simulation • Prototyping – 3D printing, CNC machining. Derek Boaler, AMRC Head of Design, says:”The new AMRC Design Prototype & Test Centre will be a national hub for design engineering, and we’re delighted to give Yorkshire businesses the opportunity to take advantage of our expertise. “We can help manufacturers move innovative new designs from first concept through to fully tested pre-production prototype, and create products that are designed, tested
and made in Britain. If you think we can help your business, we want to hear from you.” The AMRC Design Prototype & Test Centre is part-funded by the European Regional Development Fund and the High Value Manufacturing Catapult.
To take advantage of this offer, or to find out more, contact Derek Boaler, AMRC head of design: designenquiries@amrc.co.uk
Who owns an email? This was the question facing the High Court recently when an employer challenged a former employee to hand over emails exchanged in the course of his duties. The answer has led Oxley & Coward Solicitors LLP to advise business to take steps to tighten up internal processes to protect the content of business emails - or face the consequences. The High Court’s judgement in Fairstar Heavy Transport NV v Adkins and another backed up earlier rulings in saying that no one can claim the content of emails because property rights do not exist in information. This position is one that no company using email can afford to ignore. This judgement means that any contractual agreements, such as employment contracts, consultancy agreements or business contracts should include obligations about the use and retention of emails. It should also cover
the return of emails and protect against the distribution of confidential information.
unfair dismissal legislation and the implications for employers and individuals.
Dawn Cherry of Oxley & Coward will be discussing this ruling as well as the practical implications for businesses at the upcoming Chamber Means Business Exhibition at Tankersley Manor, Barnsley on Wednesday 11 September 2013.
Amy Cusworth of Oxley & Coward will be providing a brief update about the Equality Act 2010 three years on, in particular harassment from the perspective of employees and employers.
Mamoon Chaudhary of Oxley & Coward will also be discussing the recent changes in employment law and procedure including the
For further information on Oxley & Coward Solicitors LLP, please call 01709 510999 or visit the website at www.oxcow.co.uk
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PATRONS NEWS
Retail Matters
The Sheffield City Region Retail Forum and The Source Skills Academy have launched Retail Matters, a series of retail conferences designed to speak to retailers and business owners in the Sheffield City Region. Retail Matters provides like minded retailers with the opportunity to share their experiences and hear from successful business leaders at each quarterly conference. Speakers at the conferences have included John Graham, Chief Executive of Go Outdoors, Darren Pearce, Centre Director of Meadowhall Shopping Centre, Catherine Morgan, Training and Development Manager at Marks and Spencer, and Lee Hawksworth Business Development Executive at Welcome to Yorkshire. Ann Cadman, Managing Director of The Source Skills Academy, said: “In the Sheffield City Region, retail matters. That’s why we have launched a series of retail conferences and networking events at The Source. Each conference features innovative, dynamic and inspirational speakers from the retail sector. We want the Sheffield City Region to be the retail hub of the North; creating jobs, attracting visitors and driving growth.” The Source is the National Skills Academy for Retail in South Yorkshire, part of a Government backed network of training centres working with Skillsmart Retail and the National Skills Academy for Retail to increase productivity in the retail sector, helping retailers to develop their staff’s potential and improve their performance. Retail Matters is a free event and open to anyone looking to grow their business. To book your place please contact The Source on 0114 263 5602 or email eleanor.spence@thesourceacademy.co.uk
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Employers say ‘fit note’ failing to get people back to work Britain’s manufacturers are calling on the government to convene a summit of employers and the medical profession to tackle sickness absence, following a major survey showing that employers have lost faith in the government’s ‘fit note’ programme. The 2013 EEF/Westfield Health Sickness Absence survey suggests improvements in sickness absence have now plateaued. However, the survey also indicates that manufacturers are becoming increasingly negative about one of the key initiatives tasked with addressing this – the Fit Note - is now failing to help get people back to work. According to the survey, sickness absence rates have plateaued at 2.2% and 2.3% for 2011 and 2012 respectively, having previously fallen from 3% in 2007. The
average number of days lost to absence has shown a minor increase from a low of 5.1 days in 2011 to 5.3 days in 2012. It also showed that the proportion of employees with zero sickness absence rates has also remained static at 51% this year. More manufacturers are reporting that longer-term sickness absence is increasing (40%) rather than decreasing (24%). After surgery, the key causes of long-term absence remain back pain and other musculoskeletal disorders; and stress and other mental health problems. Westfield Health’s Chamber Primary Health Plan, which is available to all members of Barnsley and Rotherham Chamber of Commerce, offers a range of benefits to help staff manage MSDs, including physiotherapy, chiropractic treatment, osteopathy and acupuncture. Paul Shires, Executive Director at Westfield Health said: “The plateau shown in sickness absence levels reflects the clear need for government to invest more time and effort in helping employers manage the health and wellbeing of their staff. “A robust healthcare infrastructure is vital in stimulating economic recovery and, as this survey shows, an increased focus on better evaluating and adapting the strategies already in place such as the ‘Fit Note’ is crucial.”
For more information about the Chamber Plan, visit www. westfieldhealth.com/chamber or call 0845 602 1629, available 8am to 6pm, Monday to Friday.
CHAMBER NEWS
Why it’s smart to plan your next energy contract Do you usually leave your energy contract renewals until the last minute? Chamber Utilities™ offers three reasons why energy should be top of mind well before your contract renewals are due. 1. Take advantage of dips in the wholesale market The wholesale energy market is volatile, presenting opportunities to buy when prices dip, but equally a substantial risk of paying a premium during a peak. Leaving energy purchasing until the last minute can significantly minimise your options, especially if your contracts are due for renewal when the energy market prices are high. Chamber Utilities™ free Market Price Tracker service provides a simple tool for this. 2. Avoid expensive out of contract tariffs If you fail to renew your existing energy contract you can easily find your business locked into over-inflated ‘out-of-contract’ tariffs for as long as 12 months, paying more than 50% above current rates to your supplier.
you research your options and understand the difference between a fixed, flexible or a collective product. One approach will be more suitable than another depending on your attitude to risk, budgetary requirements and internal plans for efficiency improvements.
Sign up to a free Contract Renewal Reminder service to provide ample time to research the market and find the most competitive contract. 3. Take time to ensure your contract is right for your business With a wide variety of contract types to choose from, you need time to ensure your new contract is right for your needs. Ensure
Chamber Utilities™ works with Chamber members to find them the best gas and electricity contracts. As an independent energy broker they recommend the best deals, handle all purchasing and administration, and ensure accuracy of billing.
For further advice or information call 0844 225 1168 or email enquiries@chamberutilities.co.uk
Chamber celebrates student achievements The Chamber joined students from Barnsley College as the Overall Achievement Award sponsors at the fifth annual Barnsley College Excellence Awards. The awards ceremony was held at the Barnsley Metrodome and saw a total of 24 awards presented, including awards for each College department and cross College awards such as Apprentice of the Year, Adult Learner of the Year, Youth Achievement and Youth Progress. Barnsley College Head of Music, Richard Tolson, was also presented with the Principal’s Staff Award for his inspirational leadership and management. On the night the Overall Achievement award was presented to one student from all those who won an award and this year’s winner was Jack Mitchell, an A Level student from Royston who impressed the judges with his commitment and dedication to his studies despite suffering a serious accident a few years ago.
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Earlier in the evening Jack had scooped the Dr. Deborah West Award for Barnsley Sixth Form College students. Chamber President, Owen Gleadall said: “The Chamber is proud to have supported this year’s awards and be overall sponsor of this annual event. “The awards recognise excellence in a wide variety of topics and areas, and show just what a bright future we have when we see the huge array of talent coming from this year’s crop of students. “Their determination to succeed and be the best they can be, supported by a College, proves conclusively that the future is bright when we go looking to recruit our next generation of business employees and leaders.”
PLATINUM MEMBERS
Awards win for Barrett young gun! Tom Barrett, branch director at Rotherham-based C Roberts, part of the Barrett Steel Group, the UK’s largest independent steel stockholder, has won the prestigious Red Ribbon Award in the ‘Young Gun’ category. He was presented with his award at a dazzling event at the Lancaster London Hotel recently. Hosted by Family Business Place, Red Ribbon is the UK’s only national award to recognise the contribution family businesses of all sizes make to the British economy. James Barrett, Managing Director of the Barrett Steel Group and Tom’s father, explains why he was nominated for the award: “Tom has a natural passion for the business. With his personable and charismatic character he is able to overcome the daily pressures of running a steel business, as well as being part of the sixth generation of the Barrett family. He is a modest young man, who does not shirk his responsibilities and has deservedly earned the respect of his colleagues.”
Dedication ceremony thanks to Morrison Facility Services Shiloh, which helps adults living in poverty to rebuild their lives by providing food, support and information about health and housing, was put at risk when its premises were announced unfit for purpose in September 2010.
The charity faced having to close its doors for good, until Rotherham Metropolitan Borough Council offered it the use of a disused gymnasium. Unfortunately the building was a complete shell and needed to be entirely renovated and fitted out in order to make it viable for Shiloh’s use. It was at this point that repairs and maintenance service provider Morrison came forward and offered its assistance as part of its community development programme, including project managing
the entire build and providing all of the labour and tools free of charge. At a dedication ceremony, Sarah Champion MP and the Deputy Mayor and Mayoress of Rotherham unveiled a Plaque dedicating the main lounge as the “Morrison Room”. Mark Waterhouse, Regional Director, Morrison said: “When those who help others need help themselves, we stepped in. It has been an amazing project to be involved with. It is a humbling experience to have been recognised this way.”
PLATINUM MEMBERS
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MEMBER NEWS
Introducing the South Yorkshire International Trade Forum SYITF is the leading independent organisation in our region promoting the export activities of its member companies to increase their international trade activities. Its success in recent years has been recognised by UKTI, Chambers of Commerce, and the Sheffield City Region LEP as a ‘voice’ for exporting companies in the region, so much so that UKTI invited the Forum to take a trade mission to a country of its choice earlier this year. After consultation with members, it took a group of companies to Singapore in February 2013, primarily to research the potential in the aerospace and oil & gas sectors. The Forum holds 6 bi-monthly events each year, 4 of which are focussed on geographical
target markets identified by members, and 2 events focussing on topical issues ranging from the global economy to the importance of social media in marketing. One of the most important reasons behind the success of the Forum has been the quality of these events. Great emphasis is put on the quality of the presenters and the endeavour to not only have a representative from the country itself, but also a case study presented by an SYITF member, sharing their own experiences in the country. Members then contribute to a lively Q & A session.
To find out what you’re missing, please contact Renate Halton, Executive Manager of SYITF renate.halton@syitf.co.uk or visit www.syitf.co.uk
Tata Steel secures long-term deal to supply aerospace steels to Safran Group Tata Steel has secured a long-term agreement to supply aerospace steels to Safran Group, the world-class manufacturer of aircraft, rocket engines, propulsion systems and aircraft equipment. into the Safran Group. This is a significant award for Tata Steel and continues our longterm commercial and technical relationship with an important customer in this demanding market sector.”
The five-year agreement gives Tata Steel responsibility for supplying all aspects of Safran’s aircraft-quality steel requirements worldwide, including remelted steels, both direct to Safran Group companies and to its subcontractors. The initial value of the contract is in excess of £9 million per year, with prospects for this to grow during the life of the agreement. The success follows the commissioning in 2012 of two new Vacuum Arc Remelting (VAR) furnaces at Tata Steel’s Stocksbridge works in South Yorkshire and the opening last year of
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a second aerospace service centre in China. VAR furnaces enable the production of ultra high purity steels by improving the material’s chemical and mechanical properties so as to meet the exacting standards of the world’s most demanding applications, such as energy exploration and generation, as well as aerospace. Mark Broxholme, Managing Director of Tata Steel’s Speciality Steels business, which produces the company’s range of aerospace steels, said: “We have a long and successful record of supplying aerospace quality steels
Andrew Parker, Commercial Director of Speciality Steels, added: “This agreement has been won after Safran benchmarked us against multiple global suppliers and allows us to formalise a longstanding and successful relationship. “The agreement covers both mill direct businesses to Safran Group as well as supply into their subcontractor supply chains. Our aerospace service centres in Bolton, UK, and Suzhou and Xi’an in China are well positioned to service the needs of these networks and deliver additional value to the customer.”
For more information visit www.tatasteeleurope.com
MANUFACTURING
Women of Steel During World Wars I and II, thousands of women were drafted into the steel factories of South Yorkshire. The women, often in their twenties, left behind their normal lives of running homes and raising children in order to contribute to the war effort and keep the factories running.
In the noisy, challenging and often dangerous surroundings the young women worked tirelessly under the threat of air raids to ensure the iconic steel factories of the region carried on running smoothly, churning out world class artillery and armour to keep up with the demand. By the end of the war, instead of being celebrated and congratulated, the women were simply dismissed from the factories as the men returned from war to work. The Women of Steel returned back to their normal lives of running homes and raising children and for years their outstanding effort went unrecognised. Now there is a project, co-ordinated by Sheffield City Council, to celebrate a special group of women whose exceptional work ethic, stamina and bravery in the steel factories went unrecognised for years. The Women of Steel project will produce
a permanent memorial in recognition of women across the region who served their country by working in the steel industry. Highly renowned designer Martin Jennings has been commissioned to design and craft the memorial sculpture due his creative vision, and his signature aesthetic of bronze or silver sculptures. The statue will be bronze in colour and to human scale. It will be unveiled in Barkers Pool, where the infamous Blitz struck Sheffield in WW2.
The aim of the project now is to raise the £150,000 needed to produce the memorial. Businesses and individuals can pledge their support for the project by visiting the Women of Steel Just Giving page – www.justgiving.com/womenofsteel
The Women of Steel Concert The Women of Steel will become Women of Rock in November when the region’s music stars and entertainers present a sparkling concert in the Sheffield City Hall to raise money to erect a statue in their honour. With more acts still to be announced the evening is set to be one to remember with performances already confirmed from; Heaven 17, Eliot Kennedy, John Shuttleworth, ABC’s Martin Fry, John Reilly and Boy on a Dolphin, Baby Bird, Philippa Hanna, John Tams, Ray Hearne, Joann Fletcher and Cornerstone Brass, who’ve just become regional champions. Plus appearances from: Dean Andrews from hit TV show Life on Mars, Reverend and the Makers’ Jon McClure and Hirsty from Capital Radio.
All acts are appearing for free in tribute to the hundreds of women whose commitment, hard work and good nature made an amazing contribution to the country during the World Wars, by uncomplainingly taking on the men’s jobs in the steel works. Make your evening extra special with a Yorkshire inspired VIP Hospitality Supper before the concert. Enjoy a welcome drink, followed by a three course dinner with coffee to finish. You will then be escorted to your premium seats where you can enjoy the concert without having to rush from restaurant to theatre. During the interval you will be taken to a private hospitality room away from the crowds, where you can enjoy a pre-order refreshment.
Following the concert the entertainment doesn’t stop there as an after show party will continue in the Ballroom. Tickets for the Women of Steel Concert, priced at £22, £20 (subject to booking fees) at Sheffield City Hall are available online through at www.sheffieldcityhall. co.uk through the ticket hotline on 0114 2 789 789 and in person at the Sheffield City Hall Box Office. The concert is in aid of the Women of Steel and led is by John Palmer, former Director of Communications at Sheffield Hallam University.
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PATRONS NEWS
Things are on the up! According to the analyst firm, Forrester Research, the IT market is expected to grow by 4.6% in 2014. Spiceworks (the social business network) also states that SMBs are continuing to expand their IT budgets and the recent announcement about the 0.6% growth of the UK economy also suggests improved business and consumer confidence. So what are companies spending their IT budget on? It seems that the majority of the focus will be on Software, boosted by purchases of mobile apps. It is likely that the type of software spend will change from traditional software licensing purchases to more subscription based solutions - less of a one-off spend and more of a monthly subscription-based pricing model. Other areas that businesses of all sizes are increasingly interested in are collaboration technologies, cloud services and virtualisation. SMBs are starting to recognise the benefits that can be gained from
investing in IT to support their businesses and enable future growth. At Highlander we are really starting to see a shift towards cloud solutions as businesses get more comfortable with the concept. Outside the United States, Western Europe is embracing cloud services most rapidly with 48% of UK organisations surveyed recently stating they are already using some cloudbased services. The hybrid approach, where companies gain a balance between onpremise and cloud services, is a great way forward with the majority of businesses.
We understand that trust in your service provider is still of paramount importance – 84% of customers surveyed said they want an established relationship with a vendor before they would trust them as a cloud Service Provider.
Use your smartphone to scan our QR code for further information
We’re all going on a summer holiday The sales results are out for quarter ending June 2013 for Sage 50 product. We are very proud to announce that Kinspeed have won the prize of partner with the highest percentage of target, by registering figures of 275% of target. The prize is £400 worth of holiday vouchers, which will be used to pay for a well earned break by a member of the Kinspeed sales team. Nearly all the sales were in the South Yorkshire / North Derbyshire area so hopefully this is an indication that some green shoots are coming through in our area and companies are investing in software and services As an aside Kinspeed’s new training facility in Renishaw is now fully open, training is totally free and there is a buffet so you won’t go home with an empty stomach. We have plenty of short courses available for Sage, here are some of our topics: Sage 200 version 2013 overview Sage 200 purchase ledger training
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Eureka Sage 200 Add-ons Draycir Spindle and credithound Sage 50 version 2014 overview EPOS Solutions Sage 200 sales ledger training ACT! And Sage CRM overview Sage 50 payroll overview Sage 200 on the cloud Sage 200 nominal and cashbook training Linking e-commerce websites to Sage
If you want to reserve your place on any of the courses above then follow the following link: www.kinspeed.com/events/
APPRENTICESHIPS
Brinsworth Academy of Engineering launch apprentice training agency Brinsworth Academy of Engineering is celebrating its new apprenticeship service. The organisation has joined forces with Stafforce Apprenticeship Training Agency (ATA). Acting as a recruitment agency, the ATA hires out apprentices to ‘host’ employers, matching a suitable apprentice to the organisation’s requirements. By employing the apprentice directly through the ATA, this eliminates the costly recruitment process and provides support for the company through managing the apprentices’ wages, holidays and any training they may need. Paul Brammer, Director of Services at Stafforce says, “We’re looking forward to developing a strategic partnership with
Brinsworth Engineering Academy and working together to help engineering businesses in the Yorkshire area benefit from apprenticeships and engage with new talent” The academy hopes to see more employers take on apprenticeships via this service and utilise the offer using the new-style delivery of apprenticeship training in the engineering sector. Paul Reeves Business Development Director for Brinsworth Academy said: “We are pleased to be able to add to our apprenticeship offer through this route.
The skills and expertise that apprentices bring to businesses are vital to the local and wider economy.”
To find out how an apprentice can assist your business contact Daniel Swift, Employer Engagement Manager on 01709 389520 or email daniel.swift@ brinsworthtraining.co.uk
Apprenticeship Competition is a win-win This is the second year that Thomas Rotherham College and Kostal UK have collaborated on a competition for students with an apprenticeship as the first prize. The project involves recruiting students who study subjects that give them relevant basic skills (in this case Maths, Physics, Business, Modern Foreign Languages) and setting them a challenge designed by Kostal, which they work on over a number of weeks. During this time they spend a morning at Kostal to increase their understanding of the business and participate in support meetings where they are able to share their ideas as well as get help and advice from Kostal employees.
Wendy Robson, Senior Student Support Manager at Thomas Rotherham College said “The project is a brilliant example of the mutual benefits that collaboration between educators and local employers can bring.
of Commerce. Membership Services Manager at the Chamber, Mark Hannigan has agreed to be our first mentor and we are hoping that other local companies will follow suit and sign up.”
“TRC are actively looking for more links and is launching an employer mentoring scheme, hosted by Barnsley & Rotherham Chamber
To find out more visit www.thomroth.ac.uk
After several weeks of work, from internet searches on issues such as patents to hunting around scrap yards for bits of cars, students prepare and deliver a formal presentation of their ideas to a Kostal judging panel. This year’s panel included the first year’s winner James Doyle. The final stage in the competition is a presentation of awards by Kostal Managing Director Martin Wood. Winners this year were Jennifer Betts and Alex Ashton who won over the judges with their idea to develop parametric speakers in the roof of cars to enable each individual passenger to listen to something different without the need for headphones. Alex is now on a summer work placement at the company.
Bulletin
15
COVER STORY
16 Bulletin
COVER STORY
Introducing Retail Membership The Chamber has designed a new level of membership, specifically aimed at local retailers. Retail membership has been developed by the Chamber with the key aim of working closer with retailers throughout Barnsley and Rotherham. The package hopes to increase the profile of local retailers and footfall to Barnsley and Rotherham town centres, as well as other retail hubs in the wider city region.
What does Retail Membership offer you?
• 4 months free membership of ShoPING (Outside Barnsley Town Centre Only) ShoPING is an app for smart phones designed to boost footfall on the High Street. Stores can publicly share their promotions to local shoppers in real time - this is unique. • Chamber of Commerce Membership Window Sticker • Entry on the Online Chamber Retail Directory
• Free PCI Compliance Audit
• Access to networking events
PCI DSS is a set of security standards that help to reduce the risk of your customers’ card data getting into the wrong hands. Becoming PCI compliant is mandatory for all businesses accepting card payments. We work with you to make becoming compliant easier.
• Money saving services
• Discounted Membership of Bee Vouchers
• Legal advice service
The ‘Bee Vouchers’ app allows users to download all the latest discounts and offers from participating retailers around Barnsley. Subscribers can update their offers as often as required, and users can redeem them via their smartphone
• Discounted training courses
• 1 5 Free Keywords on MY Barnsley App (Barnsley only) ‘My Barnsley’ is the ideal app for finding out all you need to know about retailers in the Barnsley area, with business profiles, photographs and opening times for over 400 shops and market stalls.
• A voice for business – Local, regional and national lobbying • Chamber HR services • Chamber Health & Safety Services
• Healthcare plans
Mark Hannigan Membership Services Manager Membership of the Chamber brings many benefits, and for this new retail package we have partnered with a number of local Chamber members with the aim of helping retailers promote their business Not only do we hope to extend our support to local retail businesses but we also hope this level of membership with bring new footfall into the town centres, boost trade and support our centres. By using the latest technologies and marketing applications we hope that we can help retailers grow and flourish in the months to come The membership package will also provide retailers with the opportunity to be heard. The Chamber of Commerce is able to influence and be party to local discussions around supporting retailers in both Barnsley and Rotherham. The respective town centres both have established structures through which retailers can make their issues, concerns and suggestions heard by the local authority. As a Chamber we will ensure that all retailers, no matter what size, are able to influence key decisions in their area.
Any local business that would like to find out more about membership of the Chamber should contact Mark Hannigan on 01709 386200.
Bulletin
17
RETAIL
‘My Barnsley’, over 500 retailers at your fingertips The popular My Barnsley app has been launched to include information on more than 500 Barnsley town centre retailers, making it an essential tool for those who want to shop local and support their town. More than 2,000 users have already downloaded the app to discover what hidden gems lie within Barnsley market and to access offers as part of the towns exclusive Beevouchers scheme. An essential and fascinating tool for those shopping and socialising in Barnsley, the My Barnsley app is a personal shopper, travel guide and shopping companion all rolled into one. It invites you to discover all that the town centre has to offer by giving you access to individual business profiles which include a description of the business as well as helpful information such as opening times, contact details, exact locations plus instant access
18 Bulletin
to the latest special offers and moneysaving deals via Beevouchers. As well as including profiles on the town’s national retailers, the app also features Barnsley’s fantastic range of independent shops which make the town truly unique by offering products that shoppers would struggle to find elsewhere. Available to download for free to both IOS and Android devices, the app allows users to search for businesses by name or through popular classifications such as Food and Groceries, Fashion, Takeaways and Hair and Beauty. The app has also been developed to enable users to search using key words such as fish and chips, shoes or pork pie,
to instantly locate a business that offers the desired product. Better yet, the search results are delivered in order of proximity and interactive maps can provide step-by-step directions to get you there in minimum time, with minimum fuss. Further features on the app include public transport, parking and travel information, plus the option to create a shopping list and save your favourite retailers, so you can plan your visit before you even leave the house. My Barnsley app is available to retail businesses in Barnsley. Contact the Chamber on 01709 386 200 to find out more.
RETAIL
Omnichannel Opportunities Ann Cadman, Director of The Source Skills Academy, looks at how omnichannel retailing offers exciting opportunities for customers, retail brands and shopping destinations. “From eCommerce to mCommerce, multichannel to omnichannel, we’ve seen a real shift in how leading retail brands and shopping destinations see the Internet over the last ten years, and of course a transformation in how people use it.
mobile and in-store. Omnichannel takes this to the next level, offering shoppers a seamless experience at every touchpoint.
Omnichannel in action: click and collect
From being afraid of using their credit cards online, UK consumers are now happy to spend via laptop, tablet and smartphone. The Centre for Retail Research put UK online sales at over £50 billion in 2011 – or 12% of UK retail trade, up from 8.6% in 2008. According to the BCSC, this is expected to rise to 25% by 2020. For me, omnichannel is one of the most exciting things happening in retail at the moment. Done well, it delivers true convenience to shoppers, making it easier for them to browse and buy. For retailers, it provides an array of opportunities to interact with customers, helping build brand image and deliver a consistent experience that can drive sales.
So what is omnichannel? Omnichannel retailing is generally seen as the evolution of multichannel retailing, which gave shoppers the chance to browse and purchase via multiple channels - online,
than someone who uses only one channel – and that omnichannel shoppers spend 15% to 30% more than multichannel shoppers.
The range of brands offering shoppers the chance to buy online and collect in store is on the rise. This is a great example of how technology can help retailers increase sales and drive traffic to their outlets.
This means people can access identical products, prices and deals, get the same service and receive a consistent experience, whether they are interacting with the brand through a bricks and mortar unit, website, social networking tool, catalogue, mobile site or app.
So is it worth it?
Retailers without large, well-located store networks can also use services like Collect Plus and ByBox lockers to give consumers access to their full product range online, giving them the option to collect or return purchases from convenient locations, including local corner shops.
A final thought It’s also worth noting that not everything can go online. Many people enjoy the shopping experience and consumers often want their products now. This usually means a physical store.”
Yes. Research from IDC Retail Insights shows that multichannel shoppers spend, on average, 15% to 30% more with a retailer
Shops “Pop-Up” in Rotherham It’s a familiar sight on high streets across the country, businesses that have struggled in the current economic downturn to the point of being forced to re-locate or, even worse, close down. This leaves behind a legacy of vacant units that, on some occasions, remain un-occupied for a significant period of time. A joint project between RMBC, Shop Local, Gallery Town and its contractor Rainforest Graphics Limited has given a new lease of life to a run of empty units on the Rotherham Street, Domain Lane by installing false shop fronts.
Bulletin
19
PATRONS NEWS
Solar Europa And Chamber Develop Business Package Solar Europa and the Chamber have worked together to develop a package for businesses for which the consumption of environmentally friendly electricity will bring much needed long-term cost savings. every ton of emissions produced by Industry in consuming carbon creating energy the CRC is charged at ÂŁ16 per ton.
Solar Europa provides the solar PV system free of charge to businesses. In exchange for the free system, Solar Europa requires the business to enter an agreement to consume the Green Electricity generated by the system. This Power Purchase Agreement (PPA) is for a period of 20 years saving up to 50 per cent of grid prices and will not only secure a material reduction in utility based electricity costs but will also protect against energy price inflation (historically at least more than 3 per cent above RPI and rising) as a result of linking increases to RPI only. The electricity costs are agreed at the outset, on signing the PPA and incorporated into the contract. The contract is portable so should a member decide to sell its business or move
premises the new owners can also benefit from low cost electricity. The UK has now introduced the Carbon Reduction Commitment (CRC) which is a direct business tax calculated by reference to the energy that a business consumes and the carbon created in producing that energy. For
The City Region’s Premier Bi Monthly Business Magazine... For more details contact Michael Rhodes on
0114 252 1367
michael.rhodes@jpress.co.uk
This tax could prove to be ruinous to every size of business over 25 to 30 years. By generating renewable energy from solar PV this reduces the consumption of electricity created from carbon creating sources so it is not only the cost of energy bills that is reduced but also the amount of tax payable under the CRC scheme – a double saving for members to enjoy.
For more information, please contact 01226 249852 or e-mail info@solareuropa.co.uk.
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POLICY
Barnsley MPs engage with local businesses
The Chamber once again held its annual Barnsley MP’s Breakfast Meeting to discuss key business issues. The event, jointly hosted by the Chamber and the Royal Bank of Scotland, was held in Barnsley, with over 40 businessmen and women joined John Healey MP and Dan Jarvis MP. Some of the topics discussed were the shale gas reserves in the region, support for the early years sector and troublesome regulation. Regulation remains one of the priority areas for the Chamber to lobby our local authorities on and working with the British Chambers of Commerce to ensure that the voices of small and medium sized businesses are relayed to government ministers nationally. There was also a wider debate about the impact the European Union has on national legislation in relation to regulation and also funding to support and regenerate areas in South Yorkshire. Peter Sorsby of Royal Bank of Scotland, who chaired the meeting, said: “The Chamber continues to take a proactive approach to understanding and profiling the challenges that business currently face; with RBS taking an equally proactive approach in its commitment to supporting business. I was delighted to be able to participate in what proved a very informative debate. “A key point to take away was with reference to the power of the collective voice of businesses locally in profiling challenges, needs and the importance of presenting this in a clear and tangible manner - the Chamber is ideally placed to achieve this through such events and its ongoing communication with business and government, both local and national.”
Representation Council – Nominations sought The Chamber has a strong and established track record of ensuring that the involvement and key contributions of member companies are embraced by the Chamber, at all levels of its governance. The Chamber has a pro-active and vibrant Representation Council whose role it is to ensure the views and interests of the members are voiced. We meet between 6 – 8 times a year alternating between venues
22 Bulletin
in Barnsley and Rotherham. Meetings give members a genuine opportunity to receive updates on the Chamber’s activities. The Council is key to the strategic positioning of the Chamber and is a major influence of our policy and lobbying activity. The 50 members of Council act and speak on behalf of the overall membership and each year will nominate candidates to go forward to become non-executive directors
and members of the Chamber’s Board. We are currently looking for nominations to the Council and would like to invite all businessmen and women who are members of the Chamber to get more involved. For further details or to nominate yourself please contact Dominic Beck at dominic. beck@brchamber.co.uk or call 01709 386200.
POLICY
Transport group supports Tram Train Your transport working group meets regularly to receive representations from our transport and business partners, both locally, regionally and nationally. Clive Watkinson - Chair of the Transport Working Group, gives us an overview of the Tram Train project in Sheffield and Rotherham.
We asked for your views on the pilot scheme and this is what you said... Tony Belshaw – South Yorkshire Passenger Transport
One of the major local projects that we’ve been monitoring closely over the past couple of years is the innovative £60m tram/train pilot linking Rotherham and Sheffield.
This is great news for South Yorkshire. The county will be the first in the UK to pioneer this technology, which allows for a vehicle to move from light to heavy rail and back again. This integrates the two networks, allowing for transport connections which weren’t previously possible, and at minimal cost (in rail terms).
When the service starts in early 2016, this will be the first network in the country to run vehicles on both tram and railway tracks.
Ben Hawley – GoZapi
Although looking very like Sheffield’s current supertram, a new specialist vehicle is required to meet the much tougher regulations on the main railway network. These vehicles will also be future proofed with dual voltage technology enabling them to run on electrified mainlines should this be installed at a later date. New platforms will be built at Meadowhall South and Rotherham Parkgate whilst the platform at Rotherham Central will be extended. The tram/train vehicle will move from the current supertram track to the main railway network at Meadowhall with the existing rail line from Meadowhall to Parkgate via Rotherham Central being electrified. It should be stressed that this is a two year pilot project being funded by central government to trial the tram/train concept, and we are of course fully supportive of the decision to pilot cutting-edge technology here in South Yorkshire. An additional benefit during the trial period will be three extra vehicles on the current Supertram system which will help with demand and enable a more frequent service. The project will create 35 local jobs and be operated by Stagecoach who operate the current supertram network. Should you have any comments about this or any other local project, or indeed local traffic issues please email Dominic Beck – dominic. beck@brchamber.co.uk and it will be added to the working group’s agenda.
It’s brilliant we’ve got this pilot in South Yorkshire. Any system that improves our public transport system has to be a good thing and gets my vote.
Owen Gleadall – Merlin Software This is a welcome announcement for commuters and businesses in both towns. Fast and easy transportation between hubs has always been a fact ignored in most transport infrastructure, with totally dissimilar transport systems sitting side by side with no obvious connectivity. This ground breaking development should show the way for similar integration into other areas and South Yorkshire is proud to have been chosen to pilot this new system. Effective transport is often the catalyst to investment and I’m sure this will be no different, once the full benefits have been assessed and quantified.
Paul Moorhead – Moorhead Savage Ltd Developing better public transport links in the region is essential. There are signs that car use is starting to decline, with fewer young people buying cars due to the rising costs of fuel and insurance. Increasing capacity on local networks must be a priority. Sounds like £60 million well spent - particularly in view of the obscene £42.6 billion that is earmarked for HS2, which will benefit the relatively few people who travel long distances between the major population centres, whilst doing nothing to improve journeys for the majority of people who use the regional network every day for shorter journeys.
Martyn Benson - RIDO In our next issue we will be discussing Business Crime – have you been the victim of a recent scam that could affect other businesses?
Subject to minimising disruption during the construction project, this has to be good - as consideration needs to be given to the likely impact on traffic levels of the Next superstore and the possible impact of IKEA.
Let us know by contacting Dominic Beck - dominic.beck@brchamber.co.uk
Bulletin
23
BARNSLEY COLLEGE
More businesses sign the Apprenticeship Pledge Over 20 businesses have now signed Barnsley’s Apprenticeship Pledge, with more signing daily. These businesses have signed to demonstrate their commitment to economic growth, local opportunities and raising the profile of apprenticeships. Launched during Apprenticeship Week 2013, the initiative asks Barnsley businesses to commit to working toward employing 2.5% of their workforce as apprentices by April 2014. Since its launch, the Pledge has attracted support from both public and private sector organisations, large businesses and smaller enterprises. Any business with a Barnsley base is welcome to sign up. Solar Europa Director, David Hawkins, who began his career as an apprentice said “The Apprenticeship scheme is great. We signed the Pledge so we can pass on our skills and expertise to the next generation.” Colin Booth, Barnsley College Principal has been a key driver of the Pledge. Colin said “Collectively the businesses already involved
with the Pledge employ over 250 apprentices. We hope that the Pledge initiative will create over 500 Apprenticeship positions for Barnsley and show businesses the benefits apprentices can bring to their organisations. Every business involved is commended for their commitment to providing local opportunities to people in Barnsley.” Owen Gleadall, Managing Director at Merlin Software, is urging other businesses to get involved as he believes the future lies with young people. “We have had apprentices in the past and we know that if you invest in the right apprentice, the system works. They provide a new lease of life and bring new ideas to the business.” Any organisation, regardless of size or sector, can sign the Pledge. If you would like your business to be involved, or if you would like more information call 01226 216 166 or email apprenticeships@barnsley.ac.uk
Doyle Consultants
Solar Europa
Join Barnsley’s Apprenticeship Pledge Naylor Industries
Businesses across Barnsley are joining forces to raise the profile of Apprenticeships, increase local opportunities and reduce unemployment, by signing the Apprenticeship Pledge.
Team Active
If you employ an apprentice, or are interested in doing so, and would like to know more about the Pledge, then get in touch: call: 01226 216 166 email: apprenticeships@barnsley.ac.uk or visit: www.barnsley.ac.uk/employers John Laing Integrated Services
Merlin Software Ltd.
WOMEN IN BUSINESS
Women in business are a group of volunteer Chamber members who meet regulary to develop ideas and opportunities for creative, inspiring and interactive ways for women to network, learn and share with each other.
Elizabeth Hudson, Women in Business Working Group Member discusses mentoring young people. Young people often get negative press, with some sections of the media only too ready to focus on the negative. Yet my personal experience of young people in Barnsley recently has left me in a decidedly optimistic mood about the town’s future. I had the pleasure of being a mentor for this year’s I Know I Can competition. For those of you who haven’t come across this annual fixture in the Barnsley business calendar, IKIC (as it’s affectionately known) is a competition to find the best young entrepreneurial talent. Participants are given £25 investment from their mentors and then have to use their business acumen to turn the £25 into lots more – in some cases thousands! I mentored Eve Lodge, a Year 10 student from Horizon Community College who singlehandedly built a successful business designing, producing and selling customised
bunting. Barmy Bunting proved such a hit that orders came in from as far afield as the US thanks to Facebook – clear proof that exporting is something available to all businesses, regardless of size or experience. Eve was a true inspiration to meet and work with, and I was privileged to be invited to share in her success at the IKIC awards dinner. Eve went on to bag three awards on the night, which celebrated and demonstrated exactly how much creativity, drive and determination Barnsley’s young people possess. As a member of the Chamber’s Women in Business working group, encouraging girls to have confidence in what they can offer the business world is something we focus on so it was superb to see so many girls winning awards for their efforts. I’m hopeful that more and more girls will look at entrepreneurship as a real career option as a result of IKIC.
Our Next Event Business Surgery When: 16 Oct 2013 Time: 4pm – 6pm Where: Brinsworth Academy, Rotherham Women in Business are holding a business surgery with legal, pensions, marketing, PR and HR updates followed by a chance of a one-to-one with our speakers to get your questions answered. Speakers include; Jill Jones from Mitchells People, Sharon Lound from Allotts Chartered Accounts, Jackie Cook from CQ Marketing Services and Elizabeth Hudson from Cream Consultancy. Find out more at www.brchamber.co.uk /events
Use your smartphone to scan our QR code for further information
If you would like to get involved with the Women in Business group or would like any further information, please get in touch with the group by emailing info@brchamberwib.co.uk Bulletin
25
PATRONS NEWS
Copier Systems And Develop Form Partnership Copier Systems have announced the addition of the Develop printers, copiers and multifunction devices to the solutions they offer. This new partnership means that Copier System can now provide the full range of Develop products, alongside our existing solutions from Canon and Invu. Develop are a subsidiary of Konica Minolta and focus on providing cost effective but high quality printers and copying devices providing an even greater range of solutions including everything from desktop printers to largevolume multi-function devices. These devices put Copier Systems in an even stronger position than ever to advise local businesses on the most suitable solution to match their printing and copying requirements. Although the Barnsley based business have a vast amount of knowledge and experience in supplying and supporting Canon devices,
“The Develop devices we’re now providing are proving to be excellent value for money for many customers. We are able to show businesses that they can not only reduce the amount of money they are spending on printing within their organisation but they can actually improve the print output at the same time.�
the Develop machines are already proving to be a popular solution amongst both existing and new customers. The first systems have already been installed and the feedback received has been very positive. Andy Bethel, Managing Director at Copier Systems, explained,
To find out more about Copier Systems and their new range of Develop solutions visit www.copiersystems.co.uk or phone 01226 321 181.
British Gas Training Rebrand To BGT Elec And Revitalise Digital Presence To Match BGT Elec is the new name of British Gas Training and they’re to engage with their digital audience more than ever before. Leading electrician training provider British Gas Training formally rebranded as BGT Elec on Monday 1st July2013. Providing a more accurate overview of the services offered, the change is accompanied with a developed digital presence, together offering an improved service to all clients. Having been delivering training solutions that allow individuals to gain the electrical qualifications they require as effectively and efficiently as possible for over 15 years, the company has continually aimed to offer the highest standard of service possible.
Focusing solely on electrical training, the new company name retains the acronym many previous customers have long associated with the brand, whilst stipulating the key focus area of the company. In addition, to meet the growing customer engagement demands, a refreshed digital presence has been launched to coincide with the rebranding. Providing a more interactive and informative presence on social media in particular, customers have the ability to engage with the company on a greater level than previously,
ensuring the company’s renowned high levels of customer satisfaction are maintained regardless of the channel being utilised. Lynsey Partlow, Head of Training Services explained “There are two things we do regularly as a company – listen to our customers and strive to offer the best customer service we can. Doing both jointly in this instance, we’re certain our rebranding and increased digital activity will meet the developing needs of our expanding customer base.”
For more information on the electrician training courses offered at BGT Elec, visit the BGT Elec website www.bgt-elec.co.uk. For further details please call 0800 980 8150 or email info@bgt-elec.co.uk
T. 01709 710 000 www.bbpress.co.uk sales@bbpress.co.uk B&B Press (Parkgate) Ltd, Aldwarke Road, Rotherham S62 6DY
Looking for more Business? Come along and visit Rotherham Phoenix for some great networking.
B&B Press, we make buying your print as comfortable as wearing your favourite T shirt For all your PrinTing requiremenTs, from business stationery to advertising brochures and everything in between (except T shirts!) talk to B&B Press
For a Free print consultation from one of our experts contact B&B Press Ltd ISO 9001 / ISO 14001 / FSC / Carbon Neutral Printing
Every Friday 6:45 am at the Holiday Inn, S60 4NA. Call Andrew Caulton on 07768 084543 to reserve your place.
NEW MEMBERS LIST
New Members List
Use your smartphone to scan our QR code for further information on Membership
Contact details for our latest members
Gold
Silver
South Yorkshire International Trade Forum (SYITF)
Crazyhorse Creative
Firebug Company Limited
Renate Halton 448 Brightside Lane Sheffield S9 2SP
Richard Meads Digital Media Centre County Way Barnsley S70 2JW
Candice Link Unit 9A Braithwell Way Hellaby Industrial Estate Rotherham S66 8QY
T 01226 720731 E rich@crazyhorsecreative.co.uk W www.crazyhorsecreative.co.uk
T 0845 3884114 E candice.link@firebugco.co.uk W www.firebuggroup.com
Ecommsave Limited
Folio Albums Ltd
Tyrone Yates 8 Durham Lane West Moor Park Armthorpe Doncaster DN3 3FE
Julie Randall BBIC Innovation Way Barnsley S75 1JL
T 01709 912709 E fiona@verydelicious.co.uk W www.verydelicious.co.uk
T 01226 799004 E hello@folioalbums.com W www.folioalbums.com
Retail
Halton International
We would also like to welcome our first Retail Members:
We would like to welcome the following Gold Members:
T 0843 515877 E tyrone@ecommsave.co.uk W www.ecommsave.co.uk
Howells LLP Carly Ludlam 15-17 Bridge Street Sheffield S3 8NL T 0114 2496611 E carly.ludlam@howellsllp.com W www.howellsllp.com
We would like to welcome the following Silver Members:
Renate Halton The Workstation 15 Paternoster Row Sheffield S1 2BX T 07794 280492 E renate@haltoninternational.com W www.haltoninternational.com
Home Instead Senior Care Penistone & District Community Partnership Val Brewer Town Hall House Shrewsbury Road Penistone Sheffield S63 6DY T 01226 766690 E valbrewer@talktalk.net W www.pdcp.org
David Coldrick Suite 3 Linden House 34 Moorgate Road Rotherham S60 2AH T 01709 837170 E david.coldrick@homeinstead.co.uk W www.homeinstead.co.uk/rotherham
Ramada Encore Barnsley Alison Hadaway Whynby Road Dodworth Barnsley S75 3TX T 0844 8013588 E alison@newworld-group.co.uk W www.encorebarnsley.com
28 Bulletin
T 07794 280492 E renate.halton@syitf.co.uk W www.syitf.co.uk
Very Delicious Ltd Fiona Silvester 13 Alexandra Business Centre Rail Mill Way Rotherham S62 2SE
I Browse Furniture Kath Ramsden Unit 10 Rother Court Parkgate Rotherham S62 6DR T 01709 208431
Taattoo Theresa Arnold 11 High Street Wombwell Barnsley S73 0DA T 01226 340065 E info@taatto.co.uk W www.taattoo.co.uk
NEW MEMBERS LIST
Why not upgrade?
R CHAMBE HERHAM WORK Y & ROT INESS NET BARNSLE MATE BUS M CHAMBER THE ULTI BARNSLEY & ROTHERHA NETWORK THE ULTIMATE BUSINESS
MBER GOLD ME
lations to:
PLATINUM MEMBER
Congratu
m Chamber
a member you are
of Barnsley
e of Commerc
Congratulations to:
& Rotherha
you are a member of
Barnsley & Rotherham
Chamber of Commerce
Could your company benefit from the additional benefits that Platinum and Gold membership provides? For a full run-down of the extra benefits available, call our Membership team on: 0844 414 5100
Expiry Date: hip No.: Members
Membership No.:
c Chris MacCorma President
Expiry Date:
Denniff Andrew Director Executive
Andrew Denniff Executive Director
Sole Traders
Proto IT Systems
Go With Mo
T 01226 764741 E dlj_111@yahoo.co.uk
Chris MacCormac President
We would also like to welcome the following Sole Trader Members:
Moira Benson 21 Hackthron Road Woodseats Sheffield S8 8TB T 0114 2552806 E moria@gowithmo.co.uk W www.gowithmo.co.uk
David Jenkins 18 Ingbirchworth Road Thurlstone Sheffield S36 9QN
Stephen Hairdressing Stephen Jones 78 Station Street Swinton Mexborough S64 8PZ T 01709 582799 E stephenhjones13@gmail.com
Associate Members We would also like to welcome the following Associate Members:
Abode Lettings & Property Management LLP Chris Simpson Kings Court Moorgate Rotherham S60 3AL T 01709 749039 E chris@abodelettings.uk.com W www.abodelettings.uk.com
Bulletin
29
EVENTS/TRAINING
Forthcoming Events For further event details and to book your attendance, please visit our website www.brchamber.co.uk or call 01709 386 200
Chamber Means Business Once again we are proud to be hosting the Means Business Exhibition and this year we have brought the two together to create one “Chamber Means Business”. This exhibition has been months in the making and we have endeavoured to devise a format from which you will be able to get the maximum benefit. We felt it was crucial that this event was made accessible to as many businesses as possible of all types and sizes. We have devised a programme of workshops on various topics, all of which are free to attend, and will run throughout the day in 45 minute slots. The programme consists of speakers from the following businesses; BT, Oxley & Coward, The Source, The South Yorkshire International Trade Forum and Barnsley College. We would like to thank our main event sponsor BT for their support which has allowed us to run this event. We have over 30 businesses and organisations exhibiting at this year’s event, so there are many potential contacts for you to meet with from numerous different areas of the business community.
For more information or to book your place at this event please contact events@brchamber.co.uk Date: Venue: Time: Price:
Use your smartphone to scan our QR code for our latest Chamber Events
Coming up: 13th September St Leger Festival: Doncaster Cup Day 20th September Rotherham MPs breakfast meeting 15th October Regional Network Dinner 16th October Women in Business: Business Surgery 18th October Barnsley and Rotherham Business Awards
www.brchamber.co.uk/events
Wednesday 11 September Tankersley Manor, Barnsley 9am – 4pm Free
This year’s exhibitors are: BT Kinspeed Jengar UK.Com Airmaster Air Conditioning Ltd Bull Information Systems The Star Copier Systems Ltd Highlander IT & Telecoms Solutions Ardsley House Hotel Taylor Tuxford Associates Ltd Barnsley College Westfield Health Oxley & Coward Solicitors LLP Tankersley Manor Lime People Rainforest Graphics Limited RIDO
30 Bulletin
B & B Press (Parkgate) Ltd IDB Yorkshire British Gas Hart Shaw Chartered Accountants RBS QDOS Consulting Yorkshire Air Ambulance Barnsley Football Club Z1 Telecom Parseq Human Business Services Swinton Commercial Fortay Media JPM Financial The Expo People BNI Barnsley & Rotherham Chamber of Commerce
Advertise in the Bulletin Call 01709 386200 Advertising rates Full page £450 Half page £275 Quarter £150 Discounts are available for multiple editions. For more information or to book your space please contact – Mark Hannigan 01709 386200 or email mark.hannigan@brchamber.co.uk The Bulletin is a bi-monthly member’s magazine produced by Barnsley & Rotherham Chamber of Commerce. The magazine is distributed to members of the Chamber, local businesses and online.
KicKstarting global growth Exclusive offer
Boost your exports from year one 50% or more off shipping in your first year Taking your business to the world? We want to help you hit the ground running. That’s why shipments are half-price for all accredited Chamber* members in their first year of exporting with DHL.
Visit www.simplydhl.com/uk/chambers and sign up today
*Participating accredited Chamber only