CORPORATE
VISION
comfort & nature
A blend of
The 1 Hotels brand goes beyond the concept of lodging and into sustainable living with its flagship, the 1 Hotel South Beach, in Miami
Written by Mateo Rafael Tablado
Produced by Jassen Pintado
Interviewee Xavier Moulin, General Manager for 1 Hotel South Beach
F
1 Hotel South Beach
Hospitality
an environmentally-friendly atmosphere becomes the perfect setting for an ultimate vacation experience in Miami. 1 Hotel South Beach also earned the or decades, Miami
LEED Silver certification under the
has been an attractive destination both
New Construction standards, which is
for leisure and business, and seems
also the starting point for the hotel’s
to remain this way, as its fair weather
maintenance and operations.
and sunny beaches provide a warm welcome to visitors.
The driftwood furnishings, a 600 feet long beach and the sound of the ocean
The SH Hotel & Resorts management bring a very special connection to the
company (affiliate of the Starwood Capital Group) opened 1 Hotel South
“Guests continue to choose the
Beach in March 2015, which became
hotel because our team provides
the flagship of the 1 Hotels brand.
an unprecedented level of service
From 1 Hotel South Beach, guests
matched with understated luxury.
experience astonishing views of the
The hotel celebrates nature and
Atlantic Ocean, Biscayne Bay and the
sustainability,” Xavier Moulin
skyline at Downtown Miami.
commented.
The 425-room facility built on an
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area’s natural habitat
Xavier Moulin is the general
entire bock on Collins Avenue was
manager for 1 Hotel South Beach.
awarded #1 in Conde Nast Traveler’s
He’s gathered more than 25 years of
top 10 Hotels in Miami, and it’s not
successful experience after graduating
hard to find out about the attributes
in International Hospitality Management
contributing to earning such an
from the Ecole Hôtelière de Lausanne
accolade for 1 Hotel South Beach,
(Switzerland). Previous experience
whose blend of nature and comfort in
for SH Hotels & Resorts after joining
April 2021
1 Hotel South Beach
Hospitality
At 1 Hotels, we consider ourselves a family of like-minded individuals -Xavier Moulin, General Manager for 1 Hotel South Beach
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1 Hotel South Beach
Hospitality
the company include his tenure as
through the Bahamas, the Dominican
Managing Director of the 1 Hotel &
Republic, French Riviera, Germany,
Homes Cabo development (Cabo San
Switzerland and the United States
Lucas, Mexico) and also neighboring
in places such as The St. Regis (Los
sister property Hacienda Beach Club
Angeles), Raffles (Beverly Hills), Société
& Residences; his outstanding work
des Bains de Mer (Monte Carlo), in
for the 1 Homes Preview and the
AMAN Resorts, sbe properties, SLS
upcoming 1 Hotel Cabo received
hotels and Starwood Hotel & Resorts,
coverage in Travel+Leisure magazine
among others, earning awards from
and the Robb Report during 2019.
Conde Nast Traveler, Travel+Leisure
Moulin’s experience has also spread
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April 2021
magazine; “Best Guest Experience
Hospitality
1 Hotel South Beach
Index”, “Top Regional Production” and
group. Room categories at 1 Hotel
“Best HR Practices” among Starwood
South Beach include rooms & suites,
Hotels and the “Outstanding GM
homes & penthouses and the Retreat
Leader” award by Hotel Management
Collection, which can be personalized
Magazine in November of 2013.
according to required services. Aside from all the furnishings a high-
The kind of habitat that makes
end lodging facility is expected to
it hard to leave
meet in every room, the whole concept
1 Hotel South Beach offers different
bringing every accommodation
kinds of accommodation according
together is the blend of nature accents
to the number of guests in each
within a comfortable ambiance, where
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1 Hotel South Beach
Hospitality
you may come across wooden flooring
whether guests want to relax in the sea
and bookcases, rattan seats, hemp-
or pool, they can enjoy endless ocean
blend mattresses by Keetsa, oak
views from all,” the general manager
platforms and other elements bringing
pointed out.
an organic feel.
To enhance the beachfront’s appeal, 1 Hotel South Beach offers the Beach
Captivating surroundings While in Miami staying at 1 Hotel
Club exclusive memberships, allowing members to indulge all of the amenities
South Beach, guests must make
offered by the hotel. Younger guests
sure to take time to visit the many
4 to 10 years old can take part of the
attractions the city and its vicinity have
Seedlings program, which offers fun
to offer, since amenities at the hotel can and learning activities and shows. make it hard to leave after experiencing all that 1 Hotel has to offer. Four swimming pools -including a
Enjoying more than a meal 1 Hotel South Beach offers
rooftop pool-, seven different food
seven different options for food and
& beverage outlets and a 18,000
beverages. WATR at the Rooftop offers
sq.ft. wellness center -host to the
full menu service while sharing unique
award-winning Bamford Wellness
sights with the pool; WATR has earned
Spa and Anatomy gym are some of
OpenTable Diner’s Choice Awards for
the building’s different places to enjoy
Best Sushi, Best Scenic View and Best
anyone’s stay. And the 600 feet long
Late Night Find. Habitat, on its behalf,
unsullied beachfront -which is also
serves Mexican dishes for breakfast
a serviced area- is enhanced by the
and dinner offering both indoor seating
Atlantic Ocean.
and an outdoor patio featuring live
“It’s the best natural amenity. We
music four nights a week. PInthouse
have four pools that face the ocean. So offers snacks and other healthy options
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April 2021
1 Hotel South Beach
Hospitality
We created a food & beverage program while staying true
to the 1 Hotel brand standards - Xavier Moulin, General Manager for 1 Hotel South Beach
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1 Hotel South Beach
Hospitality
in a plant-decorated terrace, while
Timely resolutions to surpass
Neighbors also offers ready-to-go
COVID-19
healthy dishes. Drift serves the best
Beyond local ordinance to close
cocktails surrounded occasionally by
facilities at the beginning of the
live music. And Wave at 1 Beach Club
quarantine as consequence of the
offers a an outdoor sea-to-table dining
global pandemic, the 1 Hotel South
experience.
Beach ramped up a strategy that began
The main trait shared by all of these
with the creation of the Director of
options is offering fresh, seasonal, local Environmental Health & Safety position, ingredients in every dish.
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April 2021
which implemented different measures
Hospitality
1 Hotel South Beach
once hotels were allowed to reopen on
stations and proper signage has been
June 1st, 2020:
placed for social distancing and other
• Hotel personnel have been involved measures. in regular COVID-19 testing and new
• Elevators are being sanitized and
health and safety training sessions and
their capacity is limited and monitored.
screened for temperature as they begin
• In-room air filtration systems have
their shift. • Property entrances are equipped with temperature scanners, public
been enhanced. • Guests are encouraged to download the 1 Hotel App for
areas are equipped with hand sanitizing contactless communication.
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1 Hotel South Beach
Hospitality
Guests continue to choose the hotel because our team provides an unprecedented
level of service matched with understated luxury - Xavier Moulin, General Manager for 1 Hotel South Beach
“1 Hotel South Beach was one
toward sustainability, having earned the
of the first in the market to reopen
property the LEED Silver certification.
and welcome guests incorporating
The hotel’s construction took place
procedures to ensure both guests’
in a previously developed site with
and team members’ safety,”
a number of nearby attractions and
Moulin declared.
high interconnectivity with public transportation. The property features
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Transcendental purposes
vegetated wide open spaces and
beyond business goals
features several living plant walls.
As organic and nature accents
Electric vehicles have plenty of
along most of the hotel furnishings
charging stations at 1 Hotel South
and decorations display, there is an
Beach. Other elements, including
attitude encompassing the purpose of
energy-related systems reduce heat
1 Hotel South Beach, which is its aim
and energy consumption. Finishes such
April 2021
1 Hotel South Beach
Hospitality
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1 Hotel South Beach
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April 2021
Hospitality
Hospitality
1 Hotel South Beach
as painting, ceiling, flooring and adhesive products with low-emissions were used to avoid air contamination. Intelligent toilets and sinks along with a highly-efficient irrigation system reduce water use and recycling policies are implemented for elements such as cardboard, paper, plastic, glass and metals. The hotel is accessible to guests with special mobility requirements. Company culture The atmosphere among the staff at SH Hotels & Resorts and 1 Hotel South Beach is one where love, inclusion, respect, and trust are shared values. Growth and development are not unforeseen factors and the COVID pandemic has only enhanced the entire personnel’s skills through cross training. “At 1 Hotels, we consider ourselves a family of likeminded individuals,” the executive said. Pipeline: enhancing the experience and new locations In every 1 Hotel location, listening to guests’ and members’ feedback is a top priority. The recently opened 1 Beach Club is a result of tapping into guests’ inquiries and suggestions. Plans to enhance the experience at 1 Hotels are being developed.
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1 Hotel South Beach
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April 2021
Hospitality
Hospitality
“We know what they want and they like. We took that feedback to create our newest outdoor venue, 1 Beach Club. We created a food & beverage program with their likes in mind all while staying true to the 1 Hotel brand standards,” Moulin declared. Also, new locations are set to open in the United States and abroad in cities such as London, Nashville, Toronto and San Francisco, to name a few.
FOUNDED: 2015 INDUSTRY: Hospitality WEBPAGE: www.1hotels.com/south-beach CONTACT: +1 (833) 625 3111
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