August 2021 | www.thebostonbr.com
Digitization experts transforming the manufacturing sector
Diego Vallim, Country Manager, Orica Brazil
WORLD LEADER
in blasts and explosives contributing to the mining industry IN BRAZIL
TOP 10 RENEWABLE ENERGY COMPANIES 10 ASTONISHING DESTINATIONS WORLDWIDE Gran Colombia Gold Saint-Gobain Weber (Chile)
WHO WE ARE Managing Director
Social Media Director
Jassen Pintado
Maria Elena Gastelum
Creative Director
Content Coordinator
Omar Rodríguez
Alicia Barrantes
Editor in Chief
Project Directors
Rafael Tablado
Ana Macfarland David Alarcon
Finance Director
Giuseppe Modenesi
Christina Schoch
Lucy Verde Marcelo Modenesi
EDITOR’S LETTER: August 2021
We are delighted to bring you
any ground to those well underway
our most recent edition, highlighting
in digitization and automation
the work of leading companies in
processes. On its behalf, Orica brings its
their industry. Salesforce offers important
worldwide leadership in blast
resources for companies to undergo
solutions and explosives to Brazil,
a digital transformation. Some
contributing mainly to the South
have been through this process by
American country’s mining industry
choice, while others had too, as we
and also lending a hand to the
are certain that all of them must if
construction sector.
they want to keep up without losing
Enjoy this issue!
Mateo Rafael Tablado, Editor in Chief at The Boston Business Review Email: rafael.tablado@thebostonbr.com
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ARCHITECTURE AND CONSTRUCTION, DEDICATED TO MAKING YOUR BUSINESS MORE SUCCESSFUL. Architecture company dedicated to design and construction, with extensive management in sectors such as Retail and Workplace. Our methodology is based on experience and the will to make your business more successful.
blaqplus.com
Contenido
06.
ENERGY The top ten renewable energy companies
14. 50.
10 WORLD DESTINATIONS
TECHNOLOGY Freeway Consulting
Diego Vallim, Country Manager, Orica Brazil
58.
TECHNOLOGY
36. MINING Increasing productivity and reducing risks in every blast
74. 88.
MINING Gran Colombia Gold Highly productive operation in gold and silver obtention
CONTRUCTION Saint-Gobain Weber Chile Nationwide presence servicing the construction industry
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To p 10
Energy
THE TOP TEN RENEWABLE ENERGY COMPANIES Translated by Flávia Brancato
6
August 2021
To p 10
Clean energy is nothing new and it also encompasses different models, such as wind power, photovoltaic, biomass and others. It has become more relevant over the years and has the ability to reduce the use of fossil fuels for what is strictly essential. Beyond the boost renewable energies have received, several goals established by the United Nations, which have been adopted both by
Energy
different countries and private companies -on their own- aim at nullifying emissions and reducing the environmental footprint before ending the first half of this century. This list, released earlier this year by Investopedia, shows us the prevalence of North American companies in this segment, as well as the appearance of two Danish companies and Asian presence.
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To p 10
Energy
10
9
SunPower is an American company specialized in photovoltaic energy generation and storage. It is one of the pioneering companies in solar energy,
operates 13 refineries and a raw
being created in 1985. SunPower is
material processing plant, generating
located in San José, California. Its
biofuels and renewable chemicals. It
solar energy solutions benefit multiple
also processes waste, virgin vegetable
sectors, including construction,
oils, methanol and other materials to
business and residential sectors, besides also being suppliers to other companies, and creating turnkey projects. Its revenue totals US$ 1.39 billion.
8
This American biodiesel producer
August 2021
convert them into biomass diesel. This company was included in the Fortune 1000 list in 2018 and its revenue totals US$ 2.61 billion.
Energy
To p 10
8
7
This Canadian company is engaged in the manufacturing of photovoltaic solar modules, in addition to offering operation and maintenance services for these systems. Canadian Solar has expanded its operation to more than 160 countries. Its annual revenue is US$ 3.36 billion.
First Solar, also from the USA, designs and manufactures solar energy systems. Its services range from financing and construction/ installation to recycling solar panels as they reach their end-of-life. The company has a global presence, including offices in Mexico and Brazil, and posts revenues for US$ 3.50 billion.
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To p 10
Energy
6
5
The presence of this Canadian giant is clearly global, operating
ventures into wind energy and is
more than 6,000 renewable energy
the second largest manufacturer of
generation facilities in 30 countries.
wind turbines globally. The merger
Its main focus is hydroelectric energy,
of Siemens and Gamesa was held in
which accounts for more than 60%
2017 to create this giant with more
of its portfolio, but it also invests
than 35 years of experience in the
and operates wind and solar energy generation, and is also involved in energy distribution and storage. Its revenue for the last year as of December 2020 was US$ 3.58 billion.
10
This German-Spanish company
August 2021
field, which also offers maintenance and reconditioning services, with a presence in 90 countries and revenue of US$ 9.48 billion.
Energy
To p 10
4
3
This Danish company was created in 1945 and is responsible for the
The largest manufacturer of solar
manufacture, sale, installation and
panels worldwide is this Chinese
service of wind turbines. It has 16
company, which also produces solar
production plants spread over five
cells and solar modules. Its shares
continents, providing a job to more
have been listed since 2010 and the
than 25,000 employees. Their global
facilities opened in Malaysia in 2015
work makes Vestas the world’s largest
enable the company to avoid some
wind energy company. Its revenue was
tariffs. Its most recent annual revenue
US$ 15.20 billion last year.
was US$ 33.95 billion.
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Energy
To p 10
2
The multinational based in Spain is involved in the generation, distribution and trade of electrical energy, specialized in clean energy, including wind power, hydroelectric, photovoltaic and biomass energy. It has subsidiaries in four continents and serves more than 30 million consumers worldwide. It earned a yearly revenue of US$ 34.23 million before the end of 2020.
12
August 2021
Energy
To p 10
1
Danish multinational whose wind energy segment is the largest offshore wind energy generator. Its other segments share operations in thermal power plants and Orsted distributes and sells energy and gas in wholesale and retail in the Scandinavia region, the United Kingdom and the rest of Europe. Its focus on the use of renewable energy has allowed the company to establish medium and long-term goals regarding achieving zero carbon emissions and since 2019 it has also been considered the most sustainable company in the world. Its annual revenue is US$ 34.97 billion.
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Special Edition
Ten
WORLD DESTINATIONS 14
World Destinations
Sometimes, those things that we are not allowed to do are those we most yearn for. Even if restrictions derived from the COVID19 pandemic have limited travel -specially pleasure travel-, we’d still like to share with you a few places we would love to set our foot in once it’s possible again...
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Special Edition
BALI INDONESIA
One of the jewels of the Malaysia archipelago is a feast of natural attractions as well as of man-made
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Sanctuary, in Ubud, and Nusa Dua beach, among other sites. Malaysian temples not only hold
beauty. Besides amazing sunsets, the
a beauty unto itselves, but some of
island offers marvels such as Mount
them are to be found among dreamy
Batur, site for astonishing sights at
landscapes, such as Ulun Danu Bratan,
dawn, the Sacred Monkey Forest
Tanah Lot and Uluwatu temples.
August 2021
World Destinations
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Special Edition
CAPE TOWN SOUTH AFRICA
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August 2021
World Destinations
The African version of the Southern
with museums such as Zeitz, for
Hemisphere offers white sand
contemporary arts, the eleven Iziko
beaches, vineyards, natural attractions
museums and the Heart of Cape Town
as well as museums and other iconic
museums.
places in the country’s history. Neighborhoods such as District Six
Natural attractions nearby include the mountain and sea views when
and Bo-Kaap are perfect examples
riding the Chapman’s Peak route,
of the city’s history and cultural
Kirstenbosch Gardens, Table Mountain,
diversity; exhibits are not far behind,
and Clifton and Camp Bay beaches.
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Special Edition
DUBAI UAE
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August 2021
World Destinations
Modern architecture, all-around sophistication, skyscrapers, artificial islands and lagoons... Shopping malls
host to Burj Khalifa, the tallest building in the world. There are also museums and a taste
boasting not only fashion’s trendiest
of old Dubai, with traditional mosques
brands but also giang aquariums
and other Arab constructions, as well
and indoor ski resorts... Because just
as rides on Dubai’s water stream. This
creating an oasis in the middle of the
city is more than a mix of past and
desert is not enough when oil can build
present, but also a blend of tradition
a solid, tangible mirage. Dubai is also
with modernity and luxury.
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Special Edition
IBIZA SPAIN
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August 2021
World Destinations
We’re talking about the queen of
such as Sa Caleta and Necropolis
the Balearic Islands and one of the
also share the island’s history from
Mediterranean’s and Europe’s referents
ancient times.
in nightlife and resorts. If that wasn’t
Ibiza’s nightlife has been a show in
enough, the small island (about 220
itself for decades and offers different
sq. miles, eighth largest of the Spanish
options. It depends upon each visitor
islands) also offers water rides across
if once out of the island this results in
crystal-clear waters and scuba diving.
a hangover of biblical proportions or
Beautiful sights are a norm, and places
memories for a lifetime.
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Special Edition
ICELAND
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August 2021
World Destinations
This European island nation hosts
witnessed from most cities, though
astonishing nature phenomena
being in the middle of nature as it
bordering on the magical and beyond
happens brings something special to it.
unique. From whale-watching in
Any touring may begin from a
Reykjavik, the country’s capital, to
geothermal water spa 40 minutes from
geysers, vulcans in the middle of snow
Reykjavik all over the country into
and the thrilling show of the Northern
natural parks to experience unique
Lights (aurora borealis) which can be
atmospheres full of ice and snow.
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Special Edition
MIAMI USA
There’s more to Miami and its surroundings than year-round fair
tours and visiting in-town attractions,
weather and sunny beaches. It’s also
Miami’s vicinities also offer singular
a great place to go shopping and its
attractions such as visit the everglades
vivid nightlife is simply unique.
and amusement parks in Florida.
Once past South Beach and other
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sports and rides. Besides the city
If you need an ideal place to stay,
beautiful spots and into the water,
there’s no better than 1 Hotel South
Biscayne Bay offers the best water
Beach.
August 2021
World Destinations
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Special Edition
NEW YORK USA
Is it necessary to remind everyone about this city’s grandeur in so many
such as the NYSE, in Wall Street. And
aspects? From arrival -by land, air or
most of those visiting this city
sea- its skyline is simply breathtaking.
for the first time will identify a place
Now, having this same city host iconic constructions such as the Empire State building, the Statue of Liberty and a
or two they’ve already seen in movies and TV shows. When visiting, why not begin
place like Central Park is something
by staying a block from Central Park,
widely known. But then just add it’s
1 Hotel.
also the world’s capital for musicals and
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theater, and home of a business center
August 2021
World Destinations
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Special Edition
PARIS FRANCE
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August 2021
World Destinations
The former Lutetia keeps being, maybe, the most beautiful city in the world. Its buildings have breathed
Seine River, or, better yet, a boat ride in it? Montmartre, Pigalle, Clignancourt...
history across centuries past to blend
Tired of this lifetime? Even the
with modernity and avant-garde style
dead have something to offer when
in the Parisien grace, producing a
strolling along the Pere Lachaise
unique feeling. Museums? The Louvre
and Montparnasse cemeteries, full
is a few days’ worth of touring just to
of artists’, writers’, musicians’ and
complete a decent view of all it has
intellectuals’ mausoleums.
to offer; D’Orsay and the Pompidou
May you grow tired of a city
Center also host classic masterworks
unlike any other, there’s always
across time. Is the Eiffel Tower either
a ride to Versailles, just a few
impressive or simply beautiful? Is there
minutes away by train.
anything else like a walk along the
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Special Edition
ROME ITALY
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August 2021
World Destinations
Probably considered one of Western Civilization’s starting points. There’s a bit of history mostly everywhere around
Monti. The Pantheon and the Vatican are also a reference to the city. New attractions honoring modern
Rome’s central area, with sites such
aspects of Italian culture have opened
as the Coliseum and its surroundings
in recent years, as is the case with
-including Circus Maximus and
Cinecittà World, honoring Europe’s
the Forum- standing out. The Trevi
largest film studios, those who created
Fountain is also a must-see as are the
an identity for Italian cinema.
Spanish Steps leading to Trinitá dei
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Special Edition
SYDNEY AUSTRALIA
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August 2021
World Destinations
New South Wales’ state capital is one of Australia’s most important
different kinds of boats. Sydney also offers the kind of
cities. It’s not only the country’s oldest
attractions you may find in most
city, but it’s also considered the
cities, such as museums -like the
most beautiful. Sydney’s immediate
ones sharing the country’s and its
reference is its Opera House, whose
ethnic group’s history- and also offers
surroundings can be explored in
beautiful beaches.
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Increasing
productivity and reducing risks in every blast
Produced by Jassen Pintado Interviewee Diego Vallim, Country Manager, Orica Brasil
Orica Brasil
Mining
Orica delivers avant-garde blast and explosives solutions to the Brazilian market, mainly benefitting the mining industry by increasing its productivity and delivering higher safety standards
O
rica is the
countries, providing jobs for more than
worldwide leader 13,000 employees, of which more than in production
200 are tech specialists, making Orica
and distribution
the number one commercial explosive
of blasting
supplier worldwide.
and initiation
“We are a community of engineers,
systems, besides scientists, technicians, operators, providing other
business specialists and on-site
solutions, from cyanide production
personnel working together to support
for gold extraction to cutting-edge
our clients day in and day out,”
technology in digital solutions and
commented Diego Vallim, Country
other blasting services, contributing
Manager for Orica Brazil.
to a safe, efficient and responsible resource extraction and monitoring. The company dates back to 1874, as a supplier for Australian goldfields.
LEADERSHIP EXPERIENCE IN BRAZIL AND ABROAD
Diego Vallim has been in charge of Orica Brazil since 2021, after joining
After more than 146 years in business, the company in 2016 as Senior Orica has presence in more than 100
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August 2021
Sourcing Manager for Latin America,
Orica Brasil
Mining
“We are a community of specialists working together to support our clients” - Diego Vallim, Country Manager, Orica Brazil
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Orica Brasil
Mining
being based in Chile. Vallim took
to design safe blasts. Other services
part in a Management Leadership
such as risk-reducing geotechnical
Program and was selected for this
monitoring are provided by the
position afterwards. The acquisition
GroundProbe™ division.
of Peruvian company Exsa by Orica, a $200 million operation, is listed among
in Brazil, mainly for iron and gold
his recent accomplishments.
extraction, as well as for other basic
His education includes an MBA,
metals and quarries, besides offering
among other courses in Brazil and
solutions to construction and oil & gas
abroad. Before joining Orica, Vallim
industries.
also held leadership positions for
The company relies on its
companies in the automotive and
production plants within the country,
mining industries.
where initiation systems and
WIDE VARIETY OF PRODUCTS AND SOLUTIONS IN BRAZIL
supported by a wide supply network
Orica’s presence in Brazil dates back to the 1980s. In Brazil, the
40
Orica serves the mining industry
emulsions are produced, and it’s also covering clients in all of the Brazilian territory. “We are known for our safety culture
company currently offers its entire
and for our skills to create value
solutions and product portfolio for
through products and technology, but
blasting, from initiation systems and
mainly for our staff’s capabilities,”
emulsions to high-end technology
Vallim pointed out.
August 2021
Orica Brasil
Mining
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Orica Brasil
Mining
• Avatel™: A digitized underground INNOVATION ON EVERY FRONT
Being the global leader in blasting and explosives for the mining and construction sectors implies that every new product made available by Orica does not follow any path previously travelled, but rather becomes a trendsetting innovation in the industry, capable of disrupting the way any specialized task has been performed. The most outstanding solutions among the company’s latest development are: • WebGen™: This wireless initiation system avoids the use of down-lines and connecting wires. Its reach gets the signal through rocks, air and water, resulting in safe, reliable blasts without risking any injury to staff, increasing productivity and reducing costs. WebGen™ is SIL3certified (Safety Integrity Level), and is
charging system designed to initiate blasts from a safe cabin, reducing exposure to any harm. Avatel™ was created in collaboration with Epiroc, another leading company in mining machinery. • GroundProbe: This division recently developed RAR (real aperture radar) and SAR (synthetic aperture radar) devices, able to monitor slope stability, the GMS robotic station for prism monitoring, the GML for convergence monitoring in underground mining, and the RGRVelox (reactive geohazard radar) for reactive monitoring and alarming for tailings dam breaches. DISRUPTING MINING WITH DESIGN FOR OUTCOME
The Design For Outcome system offers a comprehensive digital solution
the only commercial explosive with the to gather and manage data, previous highest security grade.
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August 2021
blast results as well as rock and ore
Mining
Orica Brasil
properties to use with predictive
electronic initiation systems such as
algorithms, delivering possible
I-kon III, the most advanced in its kind,
outcomes and determining the
able to optimize small and large scale
quantity of explosives to use in
blast times, automatically generating
each procedure depending on
blast sequence reprogramming,
expected results.
increasing reliability under severe
Design For Outcome is enhanced when paired with the BlastIQ™ cloudbased platform, which manages the stored data from blasts and perforation, easing integration with
weather conditions and able to reduce blast delays. AN INDUSTRY GIANT WITHIN THE SOUTH AMERICAN GIANT
One of the most important aspects
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43
Orica Brasil
Mining
for Orica, globally, is its R&D
and safety in blasting, globally,
department, which receives annual
after more than 100 year-experience
investments for more than $50 million,
in different kinds of mining
where more than 60 data analysts
operations worldwide.
come up with the newest solutions with latest-generation technology,
slope monitoring are within our reach,
setting goals such as reducing
thrusting Brazil into the forefront of
personnel exposure to any risk during
the world’s mining industry,” declared
blasts, operational excellence as well
the executive.
as maintaining and improving global sustainability standards. Orica has factories and
PANDEMIC-FUELED EVOLUTION
The restrictions and consequences derived from the COVID19 pandemic
development centers worldwide,
resulted in a testing time for Orica
which brings flexibility and other
Brazil’s resilience and adaptability.
advantages to its supply chain
Many of the duties required to
and logistics, which benefit also
complete essential activities supplied
from partnerships with clients
by the company must be carried on
and suppliers.
site, and these are performed by more
All of these factors enable the
44
“The latest solutions in blasting and
than half of the staff. In the same way,
company to guarantee the availability
such unusual conditions allowed for
of the most advanced solutions in
a complete overview of company
Brazil, delivering the best execution
procedures, thus accelerating the
August 2021
Mining
Orica Brasil
“We are known for our safety culture and for our skills to create value, but mainly for our staff’s capabilities” - Diego Vallim, Country Manager, Orica Brazil
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Orica Brasil
Mining
Incl usion is not a second thought in O r ica B raz i l, as women hold positions from leader ship roles to the fo refront of f ield operations
automation and digitization strategy,
there have been tangible results, but
thrusting new practices such as
still with so much to accomplish. 33%
remote assistance through AR
of leadership positions for Orica in
(augmented reality).
Latin America are held by women, while in graduate programs this grows
EFFORTS TOWARD INCLUSION
Orica focuses on inclusion and diversity strategies, a subject in which
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August 2021
to 50%. Also, 35% of positions in charge of different squads are held by women. There’s still room to grow in
Mining
Orica Brasil
Te c h n o l o g i e s a n d d a ta i nte g ra t i o n of fe re d by O r ica have d i s r upted the m i n i ng i ndust r y
field positions, though Orica
whose path to reach it requires
Brazil proudly hired the first MMU
effort through resources in the
female driver.
company’s hands. Orica’s purpose is to generate value
THE FUTURE: PLACING A BET ON VALUE
For the foreseeable future, Orica plans to get into a certain scenario
and allow its disruptive solutions to evolve, such as WebGen™ technology, GroundProbe™ radars, and the BlastIQ™ digital platform,
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47
Orica Brasil
Mining
“The latest solutions in blasting and slope monitoring are within our reach, thrusting Brazil into the forefront of the world’s mining industry” - Diego Vallim, Country Manager, Orica Brazil
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August 2021
Mining
Orica Brasil
delivering increased safety and productivity through these solutions. Also, strengthening its industrial presence in Brazil and the rest of Latin America to optimize its supply chain in the territory, and capitalizing on what this represents regarding raw material and finished products management, contributing to make Orica become a strategic partner for its clients.
FOUNDED: 1874 (in Australia) INDUSTRY: Mining WEBPAGE: www.orica.com TEL: (+55) 12 214 1300 EMAIL: diego.vallim@orica.com
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Freeway
Te c h n olo g y
Pandemic:
Electroshock Digital Transformation The dawn of a technological revolution in our society
50
August 2021
Written by Oscar Emo
Te c h n olo g í a
At
the beginning of 2020,
digital evolution, both as a tool to
we could not even
provide competitive advantages,
begin to imagine what
as well as a vehicle to serve a
was just around the
generation of young people that
corner. At that moment, our plans
expect immediacy and hyper-
as a provider of Salesforce-based
personalization in every interaction
Digital Transformation technology
with a brand or service.
solutions were focused on showing our clients the value and need of
News of a strange disease in China, leading to the closure of
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51
Freeway
Te c h n olo g y
entire cities, were perceived as an
In a few months, our most
overseas issue, far away from the
technology-averse friends and
U.S., in a context of an almost political relatives −even seniors? (If you are style of control characterized by
giving this to people in the US, I might
extreme measures. Westerners did
remove this part)− have evolved in
not see it coming as the beginning
the way they used their devices; they
of the brutal reality a few weeks later
are no longer limiting themselves to
reached Europe, the United States
basic social networks. Suddenly, they
and, on short notice− our Latin
are also making video conferences for
American countries. Even as the first
both work and celebrating birthdays,
cases struck −a few dozen per day−
sending packages and buying services
we were still in denial that in a very
and products on-line, replacing
short time human drama and the loss
the decades-old ritual of paying a
of lives would force governments to activate stringent containment measures that would severely affect the economy as well as our way of living, working and interacting. These circumstances would also shift consumer expectations about how a brand or supplier should interact with them and how companies can influence their purchase decisions.
52
August 2021
weekend visit to shopping malls and grocery stores. In the flash of en eye, our entire society adopted behaviors that were thought to be exclusive to Millennials and Generation Z, accelerating an revolutionary change that otherwise would have taken a few more years. It was an
Te c h n olo g í a
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53
Te c h n olo g y
Freeway
“electroshock” therapy towards digital
strategy that encompasses all points
transformation that took just a few
of interaction with the customer, we
months and coined a new reality that
must start from two central areas:
will surely remain well beyond the end
Digital Marketing and E-Commerce.
of the pandemic. The post pandemic reality that lies
When we talk about lead generation and purchasing process in a digital
ahead requires companies to interact
environment, the vision is much
efficiently and in an innovative way
deeper and more complex than merely
in the digital world, no longer as a
sending emails, hiring an Ad Agency
competitive advantage, but as an
to have a presence in Social Networks
essential comparative advantage
and a website with a Shopping Cart.
to survive and remain as a relevant
The new reality makes mandatory to
player in its ecosystem. Not only is
develop a much deeper interaction
there no turning back on the habits
with the consumer to obtain a detailed
and behaviors that society had
understanding of his/her interests,
adopted in the past months, but the
searches and previous experiences
economic recovery will speed up
before visiting our on-line assets, so
investment in the digital space, making that what the site presents is not just
54
it a centerpiece of any strategy or
the discount of the month, but fully
business model for all industries.
customized information that allows
Despite the imperative need to
interaction according to the specific
establish a digital transformation
interests and needs of the customer.
August 2021
Freeway Consulting
Mass mailings are no longer
substantial increases in the depth
enough as relevant and personalized
of customer relationships and −of
communications are now required
course− in revenue.
−at the right time and through the
While it is true that the need
customer’s preferred channel− offering for digital transformation could a custom-tailored, on-line experience
be perceived more clearly in B2C
suited to the tastes, interests, needs
(Business to Consumer) environments,
and preferences of the buyer. In our
the impact on B2B (Business to
extensive experience with Salesforce
Business) scenarios is equally
solutions in industries such as Retail
profound and transformational. This
and Consumer Goods, we have seen
is generating the imperative need for
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55
Freeway
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August 2021
Te c h n olo g y
a much more agile and integrated digital model of relationship with distributors and suppliers, as well as a dramatic evolution of the commercial force towards a 360 vision of the customer. If properly executed, this will allow us to integrate and leverage INDUSTRY:
Information Technology & Services
the productive components of the organizations, making possible realtime projection of prices, production requirements and impacts on the supply chain. The beginning of the end of the
CONTACT: freewayconsulting.com info@freewayconsulting.com
pandemic in the second half of 2021, will undoubtedly mark one of the most accelerated periods of technological evolution witnessed by mankind, driven by a reactivation of the
FOLLOW US:
economy, by an ecosystem strongly adapted in recent months to the digital world and for an increasingly advanced range of solutions adapted to the Electroshock therapy that we have experienced. We are about to bear witness a new digital revolution in our society.
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Easing the way toward digitization In the road to digitization and process automation, Salesforce storms in, easing the way for different business sectors, contributing to improve inward collaboration, increasing productivity and client satisfaction
Produced by Jassen Pintado Interviewee Matías Montero, Regional Vice-President of Salesforce
Te c h n olo g y
Salesforce
C
onsequences from
schemes for digital transformation that
COVID19 have
many companies planned across mid-
undoubtedly brought
term schedules have been ramped up
a series of changes
after conditions demanded to reduce
and disruption -at
contact exposure by people gathering
any activity and
in enclosed spaces.
level- for which adaptability has been
key to avoid any downtime. Productive sectors have made use of available resources for remote interaction; in fact, a lot of gradual
60
August 2021
The manufacturing sector faces different challenges, and a very important one is a forecast about end users’ and clients’ conditions.
Te c h n olo g y
Salesforce
Which means, parts in collaboration
innovations to improve the offer,
must now transform every process by
planning and automation. The
improving communication among each pandemic has only accelerated other, with better planning and more
the stages that were already under
product evaluation to direct efforts
transformation based on end
aligned to the end consumer’s needs.
consumer’s customary behavior.
But not every company is prepared
Nevertheless, our current environment
to face new scenarios and many
is immersed into a digital world in
of them have had to reevaluate
which purchases are carried from
their procedures upon impending
mobile devices, work can be performed
changes. On a global scale, 57% of
remotely and consumers’ habits
the manufacturing industry expresses
are known through a series of data-
certainty about their adaptive capacity gathering tools, enabling software able to face changes derived from the to create predictive models. pandemic, while 95% of the sector foresees that such changes may become permanent, and therefore they are implementing viable solutions beyond the pandemic. DIGITAL TRANSFORMATION, MORE THAN AN OPTION The market’s dynamics and channel diversification for back and forth communication with customers demanded
The companies’ role in this is digitizing its relationship with their consumers, centering their efforts on these end users through different digital channels already in existence. “Digitization is, undoubtedly, one of the most solid alternatives to adapt to external events, such as the COVID19 contingency,” declared Matías Montero, Regional Vice-President of Salesforce in Latin America.
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Salesforce
Te c h n olo g y
KEY PURPOSES OF DIGITIZATION According to Montero, companies undergoing digital transformation processes focus on three main subjects to strengthen their business: • Customer centralization • A commitment to increase its staff’s tech abilities • Analyzing operations looking forward to process automation in
“Digitization is one of the most solid alternatives to adapt to external events”
order to increase productivity and gather customer data
- Matías Montero, Regional Vice-President
BENEFITS FROM DIGITAL TRANSFORMATION There are multiple benefits from digital transformation, the most important are: • New product development: Relying on the necessary tech resources is key to creating innovative products when improving processes after efficiently gathering usergenerated data, getting to know customers’ specific demands,
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August 2021
of Salesforce
Te c h n olo g y
Salesforce
Matías Montero, Regional Vice-President of Salesforce
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Salesforce
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August 2021
Te c h n olo g y
Salesforce
accomplishing a continual improvement process after obtaining feedback. • Inventory optimization: Digitizing improves inventory management by replacing manual processes with automation and also allows for better data management,
Te c h n olo g y
MEXICO: AWARENESS OF THE NEED OF BETTER TOOLS Consequences derived from COVID19 in Mexico’s manufacturing industry have not only affected the way business is conducted, but it has also left long-lasting effects into future days. According to the Trends In Manufacturing report, from Salesforce,
resulting in improved predictability of
72% of surveyed manufacturing
future scenarios.
companies in Mexico consider that their
• Time to revenue reduction:
production capacity has changed, and
Automation processes able to support
70% of these companies believe such
key areas such as marketing, sales
changes will become permanent. This
and customer service accelerates
has led to seek for internal operations
transactions even before product
optimization to keep up with growth
launch and into the after-sale service
pace within the market, as 84% of these
period, resulting in less time to gain a
companies prioritize their resource
larger market share.
planning system for the next two years,
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Salesforce
Te c h n olo g y
“The industry should change to a more digital state of mind thus benefiting their own business and customers” - Matías Montero, Regional Vice-Presidente of Salesforce
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August 2021
Te c h n olo g y
Salesforce
and increase process efficiency (82%
made available by technology
of them on the latter).
should be considered as allies, and
Another challenge for manufacturing
not as a complicated endeavor,
in Mexico is the lack of transparent
considering that in coming years the
data, as well as scattered data, which
manufacturing industry will be even
reduces accuracy in sales prediction,
more digitized.
a relevant factor in the current economic present. This dispersed data is considered by 74% of Mexican manufacturers surveyed as the biggest
FIRST STEPS TOWARD DIGITAL TRANSFORMATION It should be noted that it’s very
challenge they face, while 72% of
important to consider in which
them considered the use of obsolete
direction business is going to be
tools a hassle.
transformed. Some examples include
“This shows that the industry should
the power of creating interactions
change to a more digital state of mind
centered on end user satisfaction by
to make the most from their data,
creating customized models and also
thus benefiting their own business
creating a culture of adoption of digital
and customers,” the executive
technologies within the company and
commented.
promoting team collaboration with the
On a large scale, digitization is gaining ground among the manufacturing industry, even though there are still companies opting not
same goal: centering on the customer. SALESFORCE AS AN ENABLER Salesforce is a thrusting force
to take a risk and keeping traditional
of digital transformation in the
schemes. Nevertheless, resources
manufacturing industry as it is in other
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Salesforce
Te c h n olo g y
business sectors. Resources provided
business. In the case of the
by Salesforce deliver satisfactory
manufacturing industry, Salesforce
results when deploying the required
considers three key elements for
digital infrastructure to optimize
digital transformation:
collaboration with business partners, internal teams, suppliers and other
processes: Digitization of internal
strategic elements.
processes improves performance
Salesforce’s clients in the
through personnel with enhanced
manufacturing industry have obtained
skills for strategic tasks and by
excellent results with system
implementing automation where it
integration and data management to
optimizes execution.
simplify their procedures, delivering
• Transformation of the end-
a positive impact in sales, service,
user experience: Placing customers
follow-up and continual improvement
at the center of every process results
for product manufacturing and
in a better knowledge of each of them
distribution.
to understand them and foresee their
Efforts by Salesforce are focused on the strengthening of strategic sectors for economies, including the
needs. This translates into higher revenues and loyalty. • Staff training: Tech and tools
manufacturing industry, through a
have evolved toward capitalizing
better use of the kind of technology
on work virtualization, increasing
supporting digital transformation,
productivity and revenue.
optimizing the way to conduct
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• Transformation of operational
August 2021
Salesforce relies on experts able
Salesforce
Te c h n olo g y
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Salesforce
Te c h n olo g y
to understand different nuances
task. These processes have been
in each industry, streamlining
performed by companies big and
implementation processes when
small in every industry. An important
specific needs are identified and
fact to be considered by companies
covered with the right solution.
still to undergo such a process is that
A GIANT STEP FOR SIGNIFICANT PROGRESS Being involved in a digital transformation process demands effort, but it’s not an impossible
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August 2021
they must also create a transformation culture toward digitization within its working force. Adopting tech innovation is imperative not only to keep with
Te c h n olo g y
Salesforce
FOUNDED: business goals, but also to avoid
1999
lagging instead of taking advantage of what these resources offer. “The first differentiator from
INDUSTRY:
Salesforce is accompanying our
Technology
clients in their path to digital transformation,” finalized Matías Montero, Regional Vice-president of
www.salesforce.com
Salesforce in Latin America.
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HIGHLY PRODUCTIVE OPERATION IN
GOLDOBTENTION AND SILVER Produced by Jassen Pintado
Written by Mateo Rafael Tablado
Interviewee Ángel Meza Vice-President of Mines for Gran Colombia Gold
A series of investments resulting in efficiency and improved safety are key factors to place Gran Colombia Gold along the most important gold and silver mining operations in its territory
Mining
Gran Colombia Gold
G
ran Colombia Gold
both in exploration and extraction
is a company with
phases. Gran Colombia Gold is listed
origins in Canada
in the Toronto Stock Exchange. These
whose main goal
and other achievements make Gran
is gold and silver
Colombia Gold the most important
prospecting and
gold and silver extraction company
extraction. Since
in Colombia.
2010, the company’s
run has allowed its consolidation as a reliable business with stability and responsibility toward its main operations in Colombia.
SPECIALIZED LEADERSHIP WITH KEY EXPERIENCE Angel Meza is the vice-president of mines for Gran Colombia Gold.
Gran Colombia Gold’s work in recent He graduated as a mining engineer years has experienced high production from Central Peru National University levels. Just in 2018, the company
(UNCP) in the higher average class.
surpassed 200,000 oz. production for
Meza also earned an MBA from
the very first time, increasing by 25%
Centrum, the business school of
the previous year’s accomplishments.
the Pontifical Catholic University of
In 2019, production reached 240,000
Peru (PUCP); and in 2019 finished a
oz. of gold, besides a cash balance of
master’s in International Leadership
$84 million by December, 2019.
from the EADA Business School
Besides the Colombian operation, the company also has assets and investments in Canada and Guyana,
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August 2021
(School for High Management, Spain). Meza has developed his mining experience in areas such as
Mining
Gran Colombia Gold
BEYOND GOLD exploration, perforation, explosive
in Peru; and also to Kamoto Copper
demolitions and mining project
Co. and Katanga Mining, both in the
management. Work has taken him
Democratic Republic of the Congo,
to Retamas, Minas Buenaventura,
Africa. Meza is also an international
Barbastro (a subsidiary of Minsur),
speaker and consultant in mining,
Los Quenales and Perubar (both of
taking part in these activities in Peru,
the Glencore group), Minera Aruri
Chile, Colombia and Ecuador.
and Tamboraque mine, all of these
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WHO ARE WE? We are a Colombian Company with qualified experience, consisting of several business units, specialized in engineering, construction and project development.
VISION H.D.S.T.M COLOMBIA SAS desires to become recognized nationally and internationally as a leading company in management and engineering in the mining and construction industries by being successful in project execution with a high degree of responsibility in safety and the environment
Expansion of the mining project in de-quilling processes, installation of metal arches, concrete launching, reinforcement with helical bolts and electro-welded mesh in Gran Colombia Gold Minas Carla –ProvidenciaSilencio and Sandra K
Construction of Apique in rock types IV and V on the Bieniawski scale, installation of metal arches with 28 MPa reinforced concrete
Construction of Bocamina access for the entry of personnel and materials for the Sandra K mine in the Gran Colombia Gold mine
Contact us: H.D. STM COLOMBIA. S.A.S. | Calle 26B # 74 - 29 Medellin Antioquia, Colombia | hdavila@hdcorporacion.com | NIT: 900888766 - 9
Gran Colombia Gold
Mining
The path we’ve been on has allowed us consolidation as a reliable
stability and responsibility business with
- Ángel Meza, Vice-President of Mines for Gran Colombia Gold
HIGH PRODUCTIVITY FROM EACH ZONE IN OPERATION Gran Colombia Gold’s main activity is carried out in the Segovia and
80
Frontino Gold Mines company from the Colombian government, as well as those in Segovia, Remedios, and also
Remedios municipalities, both in
the El Zancudo mine, located in Titiribi
the northwest of the Department
(Antioquia) between 2009 and 2010.
of Antioquia, in central Colombia.
Gold production from the company
The company has also grown by
averages 17,000 to 20,000 oz. of gold,
acquisition, after purchasing the old
monthly, delivering a yearly average
August 2021
Mining
Gran Colombia Gold
of 200,000 and 220,000 oz., and achieving a 220,194 oz. production in 2020. During 2021, Gran Colombia Gold’s
Segovia (northeastern Antioquia). SANDRA K, RECIPIENT OF STATE-OF-THE-ART MINING INFRASTRUCTURE
efforts have been destined toward the
One of the latest findings for Gran
exploration of three gold deposits: in
Colombia Gold is the Sandra K mine,
southern Cali (in the Cauca Valley),
in Segovia. Currently, levels 6 and
Marmato (Department of Caldas) and
7 of the 7-level facility are being
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81
What you need is what you get! All people and all clients have needs. We are pleased to say that in the northeast of Antioquia, in the ambit of mining, Montajes Civiles has the best solutions for people and their clients.
Contact us Corporate mobile number: (0054) 312-881-5084 Email: montajesjlv@gmail.com
Mining
Gran Colombia Gold
furnished with important investments:
enabling technology in our operations
an elevator has already been installed,
in all fronts,” Meza declared.
easing the tasks of 506 workers (374 part of the company staff and 132 from outside contractors), avoiding a 935-step staircase after a $1.6 million injection, reducing the run across the stairs to four minutes, delivering a positive impact in time, productivity and -mostly- the workers’ safety. Other investments have been made
GUARANTEEING SAFETY IN UNDERGROUND OPERATIONS Maintaining its staff’s wellbeing and safety is a top priority for Gran Colombia Gold, after investing in the installation of underground refuge chambers for every operation. Since 2017, more than $1 million has been used for the construction of four
at Sandra K to obtain underground
refuge chambers in Segovia and
machinery and equipment with a
Remedios. At the El Silencio mine, a
$1.5 million budget, resulting in the
40-person refuge has been recently
acquisition of a Sandvik DD210 drill
deployed as an addition to the three
rig, a Sandvik LH307 low profile LHD
previous refuge chambers in the El
(load haul dump) and a 15 ton Aramine Silencio, Providencia and Sandra K truck for underground operations. mines, each with a capacity to host up This investment also considered the
to 60 persons for up to 72 hours. And
required training in heavy mining
currently, research is being conducted
equipment for the staff dispatched at
to consider deploying a fifth refuge
Sandra K.
chamber in the El Silencio mine which
“Constant improvement is in Gran Colombia Gold’s DNA, as well as
would have capacity for 100 persons. It must be noted that underground
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Gran Colombia Gold
Mining
We highlight the positive impact created by alliances among government agencies, local mayors, communities, NGOs and the private sector - Ángel Meza, Vice-President of Mines for Gran Colombia Gold
refuge chambers in every Gran Colombia Gold mining site are built under high global mining standards, such as those observed by the MSHA (Mine Safety and Health
84
A DOMESTIC AND INTERNATIONAL SUPPLIER NETWORK Gran Colombia Gold’s success and leadership in gold and silver mining in its territory is supported by
Administration, from the US), besides
a vast network of purveyors which
complying with the Safety Regulations
includes brands known worldwide
for Underground Mining Labors -part
as well as domestic companies.
of Decree 1886 from Colombia’s
The network includes Colombiana
Ministry of Mines and Energy-, and
de Distribuciones Mayoristas de
with regulations from the National
Antioquia, Distribuidora de Químicos
Mining Agency.
Industriales, Eléctricos de Colombia,
August 2021
Gran Colombia Gold
Mining
Gran Colombia Gold operates under global standa rds and compliance with local regulations
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Gran Colombia Gold
Mining
Eléctricas de Medellín (EDEMSA),
Collaboration with these companies
Epiroc, Explomín, Ferrocortes, IG
is a labor source for more than
Representaciones, Kaeser, Sandvik
4,000 workers.
Colombia and Synergy Supplies, among others. Also, Gran Colombia Gold works
MULTIPLE EFFORTS ALONG NEIGHBORING COMMUNITIES Gran Colombia Gold carries different
hand in hand with local companies
community outreach programs, each
near their operations, incorporating
one facing different subjects and
them to its supplier network.
problems, and each of them aligned
Smart Mining United. Inspired
epiroc.com.co Contact us salescvca@epiroc.com
Mining
Gran Colombia Gold
Wo m e n’s e m p o w e r m e n t is not just a C SR s u b j e ct, i t ’s co m m o n practice at Gran Colombia Gold
to the United Nations’ development
providing scholarships and benefitting
goals.
more than 180,000 inhabitants with a
The “Small Mining Productive Incorporation” initiative has allowed
$2 million investment. Efforts to bring the gender
the affiliation of more than 2,500
gap closer are addressed by
miners, besides combating illegal
the “Entrepreneurial Women in
mining and contributing to the
Leadership”, which offers training for
environment. On its behalf, “Education different skills, benefitting women in for Development” is a program
areas surrounding Gran Colombia
focused on refurbishment of schools in Gold’s operations. different areas and also on developing
To these and other health, cultural
learning programs along with the
and environmental campaigns, the
“Angelitos de Luz” foundation,
company also adds more than
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Gran Colombia Gold
Mining
FOUNDED:
2010 INDUSTRY:
Mining www.grancolombiagold.com.co angel.Meza@grancolombiagold.com.co
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August 2021
Mining
Gran Colombia Gold
Recent i nvestments have been desti ned to the acquisition of new underground machiner y
$3 million investments to improve and create new roads, benefitting transit in these territories. “We highlight the positive impact created by alliances among government agencies, local mayors, communities, NGOs and the private sector,” Meza pointed out. A SHINY HORIZON The future for Gran Colombia Gold will rely on the support and infrastructure to achieve goals such as reaching a leadership position in the underground mining sector worldwide at profitable costs. At the domestic level, the company’s intention is to contribute to the country’s economic recovery in collaboration with neighboring communities and local governments, keeping a lasting, stable relationship with its stockholders to strengthen its position among society and reach the top ten list of the most productive mines in the territory, with reserves of one million oz. of gold through sustainable practices.
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NATIONWIDE PRESENCE ser vicing the construc t ion industr y Produced by Jassen Pintado
Written by Mateo Rafael Tablado
Interviewee Asier Amorena, General Manager for Saint-Gobain Weber in Chile
Construction
Saint-Gobain Weber has kept a steady presence all along Chile, achieving this accomplishment is possible thanks to the company’s successful strategic partnerships
CONCEIVED FOR ROYALTY FOR GLOBAL AVAILABILITY
Saint-Gobain designs, manufactures and distributes materials and solutions for industries such as construction, healthcare and mobility, among many others. The company’s history goes back more than three centuries ago as a glass factory opened under orders of King Louis XIV, in France. Currently, Saint-Gobain has presence in 70 countries with the support of more than 167,000 employees, and in 2020 generated sales for more than $45.4 billion.
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Saint-Gobain Weber Chile
Products created by Saint-Gobain
origins and global presence. In 2016,
are developed under a continuous
Weber’s affiliate in Chile expanded
innovation process and are to be
in South America after acquiring the
found in many different spaces in
Solcrom company, a solid player in
everyday life, delivering wellness,
the production and distribution of
execution and safety, undertaking
chemical products for construction.
the challenges faced by sustainable
The operation in Chile currently
construction, resource efficiency and
has five distribution centers and
fighting climate change.
two production plants, the newest one opening in August 2021 in
BOOSTING PRESENCE THROUGH PARTNERSHIPS
Saint-Gobain’s presence in Chile also goes back long ago. The
Concepción, consolidating the company’s presence in all of Chile. Asier Amorena is the General Manager for Weber Saint-Gobain in
company has established key strategic Chile since 2017. Amorena is originally partnerships with businesses such a telecommunications engineer, as the El Volcán company and the
graduated from the Public University
Vidrios Lirquén glass factory. In
of Navarre (Spain), he worked in
1996, Saint-Gobain incorporated
this specialty during two years for
Weber, also a company with French
Agilent Technologies in Stuttgart, Germany. Once back in Spain, Amorena was hired at Saint-Gobain for the Marketing and Development department, for which he earned an MBA from the Barcelona School of
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August 2021
Construction
Our Company
Management (Spain), adjunct to the Pompeu also saw Amorena’s further development in Fabra University. Besides this degree,
leadership by honing his skills in important
Amorena has also taken different marketing
business schools with professors with
courses and seminars in prestigious
ties to Harvard University and the MIT
institutions in Spain, such as IESE, IE
(Massachusetts Institute of Technology),
Business School and ESADE Business
both in the United States.
School. His career in Saint-Gobain took a turn in 2011, as Amorena arrived at Brazil
NATIONWIDE PORTFOLIO AVAILABILITY
as Marketing Director, being named Sales
Solutions and products from Saint-
Director five years later; his stint in Brazil
Gobain Weber are useful in projects of
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Mineral acoustic ceiling
Alkaline resistant fiberglass mesh
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Self-adhesive fiberglass tape
Metal corner tape
Paper joint tape
Saint-Gobain Weber Chile
different kinds and dimensions:
• For the retail market via
from repairs, finishes and home
SODIMAC, the specialized home
remodeling projects to large building
and construction superstore chain
construction, offering cement, plaster,
• Hardware stores
mortar, coating, sealers, concrete,
• In construction companies
silicone and other compounds. These
nationwide.
products are available from Arica to Punta Arenas through the three main
94
GROWTH VIA DIGITIZATION
The Digital Transformation process
distribution channels for the Chilean
at Saint-Gobain Weber Chile is a key
construction industry:
factor to the company’s growth with
August 2021
Construction
“WE TRY TO BRING A FAIR VALUE OFFER TO OUR CLIENTS AND SUPPLIERS” - Asier Amorena, General Manager for Saint-Gobain Weber Chile
the development of three
contractors and other construction
main pillars:
professionals
• Optimization of managerial
• The modernization of the
procedures
company’s industrial platform
• Improving communication along
through resources set in the
with thrusting the Weber brand
Industry 4.0 concept.
into a digital habitat inclusive to retail clients as well as end consumers of the company’s products, which are mainly
PARTNERS, SHAREHOLDERS, STAKEHOLDERS
For decades, the way to success in Chilean territory for Saint-Gobain
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Contact us: antilhas.com.br/flexiveis | +55 11 4152-1224 exportacion@antilhasflexiveis.com.br
Construction
Weber has been through the creation
fruitful relationships in the long term.
of powerful partnerships able to bring
The company has developed key
win-win situations within a context
suppliers as well as products with
of absolute and total trust. Both the
specific requirements, contributing
company and partner El Volcán share
with knowledge and financial support
this long-term perspective.
to its value chain.
“We try to bring a fair value offer
“Suppliers with operations in Chile
to our clients and suppliers. A
are key partners, because they are
perspective of value distribution of the
open to create custom developments
shareholder to all of our stakeholders,
adding value to our operations,” the
besides facing the everyday challenge
executive said.
of having a true empathic view with each of our stakeholders,” Amorena declared. RELATIONSHIPS WITH SUPPLIERS
The provision of supplies, raw
CONTRIBUTIONS TO A BETTER PLACE
The “Making the World a Better Home” initiative is a global effort from Saint-Gobain and affiliate companies
materials and other goods to run
to help make our surroundings a more
operations in Saint-Gobain Weber
sustainable, beautiful place to inhabit.
Chile requires specialized purveyors,
In facing this commitment, Saint-
possessing key traits, such as
Gobain takes its global leadership
flexibility, being on time and other
role for sustainable solutions and
attributes which allow establishing
focuses on goals such as reaching
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Saint-Gobain Weber Chile
“SUPPLIERS WITH OPERATIONS IN CHILE ARE KEY PARTNERS, because they are open to create custom developments adding value to our operations” - Asier Amorena, General Manager for Saint-Gobain Weber Chile
Empresas Cloramon S.A. Chemical at the service of the Construction Industry, Coatings, Paper, Pulp and Agro Industry. www.cloramon.cl empresas@Cloramon.cl Fono: +56 2 24401320 Panamericana Norte 8900, Quilicura, Santiago Chile
Construction
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STRONG AND DURABLE CEMENTS WITH MOWILITH® The high-performance Mowilith® solutions are used for increased durability and strength in cementing operations and to deliver premium mortar performance, including flexibility, waterproofing and offers protection against weathering.
The Archroma Way to a Sustainable World: Safe, efficient, enhanced, it’ our nature. www.archroma.com
Products created by SaintG o b a i n We b e r a re i n l i n e w i t h t h e “M a k i n g T h e Wo r l d A B et te r H o m e” p ro g ra m , a l i g n e d to t h e U N’s i n i t i at i ve s about climate change
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August 2021
Construction
Saint-Gobain Weber Chile
a zero CO2 emissions by 2050. This was announced during the UN Climate Action Summit. This goal contributes to the Business Ambition for 1.5°C global pact, which establishes a maximum increase FOUNDED:
1665 1996 as Saint-Gobain Weber in Chile
of global temperature to 1.5°C, considered by science as the limit increase to avoid the worst impacts derived from climate change. UPCOMING PLANS
Among the upcoming goals for SaintINDUSTRY:
Construction
Gobain Weber in Chile, the operational platform optimization project stands out, as it does the development of work teams into an intermediate skills mix. It’s been foreseen that once these efforts result in efficient processes and
www.cl.weber
skilled individuals, these will add value to the operation, leveraging growth for the company in the upcoming years.
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