CDAC Annual Report 2019 (English)

一 人一 点 all together 心

Annual Report 2019

A little from

it’s more

社会更温馨

about CDAC Jointly set up by the Singapore Chinese Chamber of Commerce and Industry (SCCCI) and the Singapore Federation of Chinese Clan Associations (SFCCA) in 1992, the Chinese Development Assistance Council (CDAC) is a non-profit self-help group for the Chinese community. We offer programmes and assistance schemes to help the less-privileged in the community to maximise their potential and strive for social mobility through self-help and mutual support.

vision

Committed and Trusted Organisation Empowered and Caring Community

To nurture and develop the potential of the Chinese community in contributing to the continued success of multi-racial Singapore

mission core values Harmony Empathy Aspiration Resilience Trust

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Chairman’s Statement

we can make a

meaningful difference Dear colleagues and friends, CDAC was established to help the more vulnerable members of the Chinese community, and we have persevered on this mission over the years. But in recent years, inequality has become a more prominent issue in the Singapore society.

This provided the impetus for CDAC to do even more, to support lower income households in the Chinese community to break the cycle of hardship, and to bring about greater social mobility.

In 2019, we evolved our approach. We want a set of programmes that can reach out broadly to families who need help, and at the same time, another set of targeted initiatives to provide the needy with deepened and sustained support. We call this strategy ‘planting grass, and growing trees’.

We took a few concrete steps to do this.

First, we reviewed the existing academic support programmes for students. We rationalised tuition and enrichment classes into just tuition classes, and reached out to as many students who find the help useful. For those from lower-income families, we enhanced the tuition subsidy. Last year, we conducted about 1,400 tuition classes, and helped 6,500 families and their 12,500 children to be better prepared for a new school year.

Second, we raised the income cap for our assistance schemes and programmes, so that more families could be eligible for them. This change resulted in a significant increase in bursary recipients — from 5,010 to 5,800, or a 16% increase, for the academic year 2020.

Third, we also changed the way we extend our assistance. Some families in more dire circumstances require assistance for a longer period of time. Such families may see little or no increase in their income for several years. We therefore waived the requirements for them to submit yearly applications and go through annual means-testing. We now offer bursaries and tuition fee subsidies to such families for a number of years at one go. Parents will therefore no longer need to worry about the continuity of the assistance and will be able to focus on their jobs and their families.

Fourth, we revised the quantum and duration of our financial assistance for families who are facing more challenging financial hardship. We empowered our caseworkers, who know the families best, to provide a higher quantum and extend the period of assistance to more needy families. This brought us closer to the ground, and enabled us to deliver help in a more effective manner.

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Fifth, we continued to provide deeper support for families and students who need them. For example, under the Supervised Homework Group, dedicated volunteers, on a weekly basis, coached children from families who are under casework management. We also started small group coaching for tuition students who require extra support, and implemented customised programme together with schools, focusing on high-needs students.

The cost of running our programmes and schemes last year come up to $26.79 million – about the same as the previous year.

In total, 17,000 households benefited from CDAC’s tuition and enrichment programmes, bursary and grant schemes, seniors’ programmes, and ‘Ready for School!’ assistance, compared to 15,800 the previous year.

We extended more help to over 1,500 households that face more significant challenges, through casemanagement.

We sincerely thank our donors, partners and volunteers for working hand in hand with us to make all these initiatives possible.

We face significant challenges in 2020. The COVID-19 pandemic has disrupted our daily lives, and affected the livelihoods of many families. The circuit breaker interrupted our activities and programmes, but we look forward to the further opening up of our economy and society, so that we can bring our initiatives and programmes to the community again.

The vulnerable members of our community are most affected by COVID-19. Government has implemented several measures, such as the Jobs Support Scheme, Temporary Relief Fund, COVID-19 Support Grant and Self-Employed Income Relief Scheme to help Singaporeans tide through the difficulties. CDAC has been doing our part, to enhance our assistance for these families.

The pandemic has made us reflect on what more CDAC can do in these exceptional times. We only have a limited budget, but by using it judiciously and in a targeted way, and with the help of passionate staff and volunteers, we can make a meaningful difference. I believe in these difficult times, the community will display resilience, compassion and adaptability.

Thank you.

Ong Ye Kung Chairman Board of Directors

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Statistics at a glance Total households benefitted

2019 17,000 households 2018 15,800 households Tuition Places Provided

Households supported by Family & Worker Support Programme

2019 13,390 places

2019 7,350 households

2018 12,150 places

2018 7,410 households

Bursary recipients

Households supported by Casework Management

2019 5,010 students

2019 1,510 households

2018 4,760 students

2018 1,610 households

YEAP Grant recipients

2019 2,600 youths 2018 2,400 youths

Seniors supported by Fulfilling Ageing programmes

2019 6,790 seniors 2018 4,870 seniors

Number of partners

Volunteers’ service hours

2019 260 partners

2019 39,400 hours

2018 250 partners

2018 37,000 hours

Partnership projects

Number of volunteers deployed

2019 310 projects

2019 1,420 volunteers

2018 320 projects

2018 1,350 volunteers

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dream comestrue When youths try to turn their dreams into reality, they create their future. For Tan Jun Ying, a lifelong dream was realised through the Youth Empowerment & Aspiration Programme.

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When she was in Primary 3, Tan Jun Ying found herself entranced by a neighbour’s beautiful pianomelody, and started to yearn for music lessons. But her family simply had no means to afford a piano and music lessons. Her father passed away when she was three years old, and her mother’s meagre income as a TCM clinic assistant supported Jun Ying, her elder brother, and their maternal grandmother.

After more than a year of pleading, her mother finally spent over $50 on a toy keyboard for Jun Ying, when she was in Primary 5. She then taught herself how to play a few songs through free YouTube tutorials. Now in her second year at Ngee Ann Polytechnic, her passion for music has since grown even stronger, thanks to influences such as Korean pop culture.

While the dream of becoming a singer or musician may require a very big leap, Jun Ying was able to fulfill her dream of learning music. Besides attending CDAC tuition programmes when she was in primary and secondary school, she also received a $720 grant from the Youth Empowerment and Aspiration Programme (YEAP) in 2018, which helped to defray her educational expenses.

What got her most excited was musYEAP, a music initiative. Last year, from March to July, she attended musYEAP workshops every Sunday afternoon, learning basic music theory and song composition, and revelling in the creation of music with fellow enthusiasts.

The experience has deepened her passion for learning and the joy of chasing a dream. For the near future, Jun Ying has another more pragmatic goal - to enrol in the National Institute of Education and become a good teacher.

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onward upward Educating Students and Empowering Parents When CDAC was established in 1992, our first initiative was a tuition programme. We firmly believe that education can change the destiny of a low-income family, help them to escape poverty and build a better life. As such, developing students and helping them maximise their potential, has remained a core part of our mission for the past 28 years.

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Educating Students and In 2019, we focused on raising the standards of tutors, improving Empowering Parents teaching materials, and providing weaker students with targeted and deepened support.

Raising standards of tutors In 2019, we appointed experienced educators to supervise our tuition classes, so as to improve the quality of these sessions and help our tutors raise their teaching standards.

These educators monitored the progress of the students and classes and helped to ensure that the tutors kept up with the latest pedagogical developments. In November and December 2019, we held three CDAC Tutors’ Orientation & Professional Sharing Sessions for over 260 CDAC tutors. Topics included improving student engagement, classroom management, curriculum updates and subject pedagogies.

Improving teaching materials To better cater to students' varied learning needs and abilities, we reviewed the teaching resources for our tuition classes. In collaboration with publishers, we developed new curriculum materials for Primary 3 English, Primary 5 and Secondary 1 (Express) Mathematics. We have also developed Chinese teaching materials for Primary 4 and 5 students. We will continue to review and improve on our curriculum materials to meet changing demands.

Targeted and deepened support for weaker students For students who needed more guidance, we met up with their parents to discuss how best to help them. For some students, we organised small-group tuition sessions and adjusted our approach according to their learning abilities in order to help them cope. We also worked with Ang Mo Kio Primary School and Guangyang Secondary School on activities and projects that focus on developing weaker students’ strengths.

In 2019, 54 students received such targeted and deepened support.

Programmes for students and parents: Tuition and Enrichment Programmes We provided 1,430 tuition and enrichment classes for a wide range of students, from those in kindergarten to those taking their A Levels. These classes were held at 52 locations across Singapore (including schools, CDAC centres and community centres). In total, 14,760 openings were available to students in classes that cover subjects such as English, Chinese, Math, and Science.

Each tuition class has an average of 12 students, and class sizes are smaller for foundation classes for primary school and classes for secondary school students from the Normal stream. This is to ensure tutors can attend to every student’s needs.

On August 31, 2019, we recognised 122 students in our annual CDAC Tuition Programme Awards, celebrating their academic excellence and progress. 12 outstanding tutors whose dedication and care transformed their students’ attitudes towards learning also received accolades.

Holiday Programmes We organised more than 60 types of holiday programmes during the mid-year and year-end school holidays. These programmes were based on the “playing to learn” principles of experiential learning, so as to encourage positive attitudes towards learning. Parents were invited to take part in some of these activities. In total, 4,800 participants benefitted.

Supporting Students at Big Heart Student Care

CDAC supports the less privileged Chinese students at Big Heart Student Care, a joint collaborative project by the four Self-Help Groups. CDAC extends Programme Fee Subsidy to these Chinese students to help them defray part of the costs of holiday surcharge and learning journeys offered by the Centres. In 2019, 300 students from Big Heart Student Care had benefitted from CDAC’s enrichment and homework supervision programmes.

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CDAC-SFCCA Bursary The bursary opens for application in July.

In 2019, we disbursed more than 5,000 bursaries to primary and secondary students from lower-income families to cope with school expenses.

Youth Empowerment and Aspiration Programme (YEAP)

This initiative comprises the YEAP Grant and YEAP Inspire and targets at post-secondary students from Integrated Programme schools, junior colleges, Institute of Technical Education colleges, polytechnics and art schools.

The YEAP Grant offers financial support by helping students to defray their educational expenses. In 2019, 2,600 students received this grant, an increase of 8% from the previous year. A total of $1.87 million was disbursed.

YEAP Inspire encourages students to pursue their passion, provides them with exposure to real work environment, and develops their life skills. Some of the popular YEAP Inspire programmes are soft skills workshops and training cum work experience programme.

In 2019, we collaborated with the Bank of China and students had the opportunity to gain work experience through internship to prepare themselves for future work life. We also launched a new initiative, musYEAP, where 19 youths attended 20 sessions and learnt how to play musical instruments, compose songs and put up a performance as their graduation showcase. In 2019, 960 youths took part in YEAP Inspire.

“Walk With Me” Parent Education Series

While academics are important, students’ character development and emotional needs must not be neglected. We believe in equipping parents with positive parenting skills so that they can better support and engage their children. In 2019, we conducted 22 “Walk With Me” parenting talks and workshops, which were attended by 940 parents. The sessions helped parents better understand their children’s social and emotional needs, so that they can support them through the different phases of their education.

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a helping hand just in time Illness, unemployment and a lack of knowledge about financial management led to a mountain of debt for Madam Sim Lee Hoon and her family.

However, it was CDAC’s timely help which enabled them to survive these challenges.

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In March 2017, Madam Sim Lee Hoon, 47, was diagnosed with Stage 2 breast cancer. Subsequently, she had two operations, and went through chemotherapy and diagnostic radiology treatments.

At the time, she and her husband, Mr Tan Kok Kiang, 57, worked at the same logistics company.

During her recovery, they both applied for no-pay leave, with Mr Tan taking care of her and their young daughter.

Even before Madam Sim’s illness, the family’s finances were not in good shape. Without much cash on hand, they relied on loans to make ends meet.

In July 2017, Madam Sim approached CDAC for help. From August to December of that year, the family received a monthly cash grant of $300 under the CDAC Workfare Programme, to tide them over that difficult period.

But to truly surmount their financial challenges and to clear their debts, the couple needed to get a firm grasp on the fundamentals of financial management, to better handle their household expenses. In May 2019, Madam Sim learnt about CDAC’s Support Group for Families with Debt.

This five-month programme comprised talks and workshops that taught families with debt how to manage their expenses, and she decided to sign up for it.

Having learnt useful tips about financial management, Madam Sim says she is now more aware of her former imprudent habits such as making impulsive purchases and for not keeping track of her spendings. These days, she records every single expenditure, and curbs herself from buying unnecessary things.

While she was working hard to learn how to balance the family’s income and expenses, Mr Tan lost his job. CDAC assisted the family with a monthly cash grant of $600 from October to December 2019, under its Family Assistance Programme.

This February, Mr Tan secured a job as a part-time merchandiser at a supermarket. But one month later, he was issued a Writ of Seizure due to defaulting on credit card debt payments while he was unemployed.

CDAC extended its monthly assistance for another four months. Madam Sim says she is very grateful for this repeated assistance, and hopes to save enough money to resolve the family’s debts.

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nurturing

families

stronger

Supporting Families and Workers

Our long-term goal is to help low-income families overcome their challenges and improve their lives. In the short term, we support them in securing stable jobs and livelihoods, and building harmonious family relationships.

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Supporting Families and Workers

Long-term unemployment, health problems, debts, and troubled relationships are some of the factors that cause many low-income families to struggle. Financial assistance is not the only answer when it comes to helping them. We also offer additional support measures to address the root causes of their problems, and this multi-faceted approach helps families to overcome their challenges.

For families facing complex problems, we adopt a case management approach, to provide them with longer-term support. Our caseworkers assess these families’ resources, and offer suitable support based on their finances, health, employment status and educational need.

In 2019, we helped 7,350 low-income families. Of these 1,510 families were under casework management.

Our programmes for supporting families: Financial Assistance For families or individuals facing financial hardship, we provide financial assistance to help them cope with basic household expenses such as rent, utilities, childcare, and school fees. We also provide grocery vouchers to help them meet their daily needs.

Family Resource Programme

The Programme helps to strengthen the resilience of beneficiary families and improve the relationship between family members. In 2019, it supported 1,500 people from 890 families through talks and workshops, health screening, learning day and support groups.

Some of the programme higlights include:

Support Groups

Single-parent families, transnational families and debt-ridden families face greater stress and more complicated issues. We run Support Groups for such vulnerable families, so that they can take part in sharing sessions, talks and workshops that guide them to manage household expenses effectively, maintain healthy lifestyles, and build good relationships with family members to improve the cohesion and resilience of their families.

Besides bonding with our volunteers, these families also establish rapport with one another in their Support Groups and provide support for each other during tough times. Our caseworkers pay close attention to the progress of these families, providing them with relevant information and suggestions when they require support. In 2019, we held four Support Groups for 45 families.

Financial Literacy Learning Day

In 2018, we held our first Financial Literacy Learning Day for the low-income families we work with. In June 2019, we organised a similar event which was attended by 180 members from 78 families. This event was intended for family members of all ages, because each family member, is responsible for taking good care of his or her own finances and learning effective financial planning.

“Love You Then, Love You Still�

Marriage Event

A healthy spousal relationship is the foundation of a happy family. On May 12, 2019, we held this event for the first time for 94 couples from low-income families, who renewed their marriage vows in the presence of their children.

Family Bonding Day

In view of financial constraints, lowincome families are unlikely to spend on outings. This annual large-scale event gives them a chance to spend time together on a family outing, and to build more tight-knit relationship. In September 2019, 5,050 members from 1,300 families attended this event held at the Singapore Zoo. One of the highlights was a pledge by family members to share their joys and sorrows together.

17 CDAC Annual Report 2019

Support for Workers

We provide consultation to job-seekers from low-income families and help them to understand their training needs and employment opportunities. If there is a need for additional support, we will refer them to relevant organisations so that they can receive appropriate help.

The programme takes place over ten months, and sessions are held every Saturday at 8 CDAC centres, each lasting three hours. In total, 143 children from 123 families took part in this programme in 2019.

In April and October 2019, we organised two employment training workshops, where participants got a better understanding of their strengths and weaknesses through personality tests, and learnt how to present themselves more effectively during job interviews in order to secure employment. They also picked up communication techniques that can help to strengthen interpersonal relationships in the workplace. Caseworkers followed up with the participants after the workshops to provide support as they sought employment.

An extension of the Supervised Homework Group, this initiative reaches out to students from the Normal (Academic) and Normal (Technical) streams, to support them during their transition from primary to secondary schools. Volunteers guide participating students in their studies, and also mentor them as they navigate puberty, new school environments, and other emotional needs. In 2019, the programme was held at CDAC@ Bedok, for 18 students from Normal (Academic) and Express streams.

Supervised Homework Group This initiative is for families who are under casework management and reaches out to upper-primary students from these families. Beneficiary families will be assessed before their children can join this programme.

The Supervised Homework Group is led by volunteers, who act as the "Big brother" and "Big sister" to the students.

Besides helping them with their studies, the volunteers also organise indoor and outdoor educational activities to instil character-building and positive values.

Project YOUth Can Shine

‘Ready for School!’ Project A large-scale event held every December, CDAC ‘Ready for School!’ Project was launched in 2004. For 16 years, it has been helping low-income families with schoolgoing children prepare for the school year. On December 1, 2019, CDAC ‘Ready for School!’ Project was supported by 27 partners and sponsors. Around 900 volunteers also helped out before and during the event. The Project supported 12,500 children from 6,500 families. Each family received grocery vouchers and transport vouchers, and the children received School-ready Packs, and subsidies for books, stationery, and uniforms.

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changing

for the

better With the support of caring mentors from the Supervised Homework Group (SHG), Madam Chow Foong Yee’s two children became more responsible and diligent in their studies.

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It was a very heart-warming moment for the family when Mdm Chow Foong Yee's 15-year-old son Yong Hui received the Edusave Merit Bursary in February last year. Upon hearing the good news about his achievement, Yong Hui’s 11-year-old sister told her brother that she could have received the bursary too, if she had worked harder last year. In response, Yong Hui encouraged her by saying they would work hard together, so that they could both receive the bursary next year. This conversation was a great comfort to Madam Chow, knowing that her children would encourage and motivate each other to do better.

When Yong Hui was in Primary 5, his school realised he had a learning disability, and Madam Chow approached CDAC for help. As a result, Yong Hui joined the SHG in 2016. His SHG mentor was Tan Xin Wen, 34, who has been volunteering since 2009. Xin Wen observed that while Yong Hui could be rebellious, he was also an intelligent and thoughtful boy. He decided to focus on Yong Hui’s positive attributes, and guided him in managing his temper and becoming more responsible.

As time passed, Madam Chow realised that Yong Hui had become more diligent and sensible. When he received his results from the Primary School Leaving Examination, he even cried because he had not managed to achieve the grades that he had promised Xin Wen. Such disappointment did not deter him from continuing to work hard; now a student at Yuying Secondary School, Yong Hui has stepped up his efforts in his studies.

As for Yi Xin, the Xinghua Primary School student had started to struggle with emotional problems last year. Madam Chow received several calls from Yi Xin’s school and tuition centre informing her that her daughter had not completed her homework and had failed to attend tuition classes.

Once again, Madam Chow turned to her caseworker for help. Under the care and guidance by SHG's volunteer mentor, Yi Xin became more emotionally stable.

Madam Chow, a part-time cleaner, decided to work less so that she could spend time with Yi Xin when her daughter returned home from school. As Yi Xin’s emotional balance improved, Madam Chow was able to feel more at ease when she went to work.

However, the COVID-19 pandemic has made life more difficult for the family. Madam Chow’s husband, Mr Low, has lost his job as a delivery truck driver. Madam Chow’s income is also affected. Meanwhile, they continue to shoulder the cost of Mr Low’s dementia-stricken mother’s stay in an old folks’ home. Despite these challenges, the positive changes in her children has given Madam Chow the strength to persevere.

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giving back Engaging Volunteers

Our volunteers are a pillar of support for CDAC. They are instrumental to the success of many of our programmes. Their selfless contribution of time, knowledge and experience complements our community engagement efforts.

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Engaging Volunteers

Encouraging members of the community to take part in volunteer work is very meaningful. Volunteerism can help to inspire more care for vulnerable groups and contribute to a more caring and inclusive society. When volunteers support communities in need of help, they can better empathise with them, promoting mutual understanding between different segments of society and fostering more harmonious social relations.

The CDAC has 3,200 volunteers. In 2019, they contributed 39,400 hours of volunteer service.

Volunteer Management Structure Orientation In 2019, 830 new volunteers joined the CDAC. We held four orientation sessions to help these new volunteers understand our programmes and their roles and responsibilities. Our staff and experienced volunteers would do their best to help new volunteers integrate into the team and to have enriching volunteer experience.

Deployment Our volunteers help out in: Mentoring projects

Supervised Homework Group Project YOUth Can Shine

Reading projects

kidsREAD Community Chinese Reading Project

Programmes for youths

Project Aspirar YEAP

Programmes for families

Family Befriending

Programmes for seniors

News Sharing Programme Information Sharing Session

Large-scale events

‘Ready for School!’ Project Open House at CDAC centres Project C.A.R.E. Family Bonding Day Roadshow

Volunteers can choose the programmes they want to volunteer for, based on the target audience of each programme and their individual interests and expertise.

We select volunteers based on the needs of each project, and try to match each volunteer with the most suitable activities to ensure that our beneficiaries can receive appropriate help.

Volunteer Training

Volunteers have to understand the needs of our beneficiaries, and be equipped with the techniques and competencies to manage their volunteer assignments and engagement effectively.

We have developed a Volunteer Learning and Development Framework (VLDF), to systematically upgrade volunteers’ capabilities. Besides teaching programmespecific skills, we also focus on improving core capabilities. VLDF comprises four levels: Foundation, Proficiency, Personal Development and Leadership Training.

Our volunteers will receive training before, during and after volunteering. In 2019, we organised 63 training sessions for 1,150 volunteers.

Volunteer Engagement

Our volunteers are like a big family. We organise various activities for volunteers from different support programmes to interact with one another and form friendships. We also maintain open channels of communication with our volunteers, so as to better understand their needs, solicit their feedback about our programmes and activities, and improve our initiatives and volunteer management. In 2019, we organised 46 engagement activities for 1,070 volunteers.

Volunteer Recognition

The CDAC Volunteers Day is held every two years, and the event is meant to show our appreciation for our volunteers and recognise their dedication and contributions.

In 2018, 234 volunteers received Long Service Awards at the Volunteers Day event, while 7 volunteers received Volunteer Commendation Awards and three volunteer teams received Volunteer (Team) Awards. The next Volunteers Day will be held in the first half of 2021.

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Service Hours contributed by our volunteers Supervised Homework Group

kidsREAD

230

volunteers

14,127

121

hours

3,283

Fulfilling Ageing Programmes

Administrative and Special Projects

volunteers

118

volunteers

981

volunteers

hours

5,427

hours

13,417

hours

Project YOUth can Shine

Centre-based Programmes

Family Befrienders

Others

13

volunteers

volunteers

41

volunteers

26

volunteers

826

150

hours

998

hours

807

hours

583

hours

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"All these years of weekly meet-ups with the seniors and sharing the news with them made my life more meaningful. Sharing the news with them is my way of showing care and concern to the seniors. I hope that through my sharing, I could guide them to understand the significance behind the news and lead them to reflect on what they have learnt."

- Madam Cindy Khoo

eager

learn to

“After retiring, I didn’t have much things to do at home, and would get bored easily. I like to make new friends, and hope that I can lead a fulfilling life and learn new things.

Taking part in CDAC’s activities for seniors has enabled me to do all these things — learn new knowledge about different fields, and make friends with people my age!”

- Madam Lim Ang Bee

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Sharing positive energy: Cindy Khoo Cindy Khoo, 65, started volunteering for CDAC activities in September 2015, and was part of the pioneer batch of volunteers for CDAC@ Bukit Panjang’s News Sharing Programme. Each week, she selects five to eight items of local and international news that can help seniors, better understand this fast-changing world, and stay connected to society. Besides the News Sharing Programme, Cindy also often volunteers for the Information Sharing Sessions. As a veteran volunteer, she has built up a warm rapport with fellow CDAC volunteers, who all share mutual encouragement and positive energy.

Curious about the world: Lim Ang Bee 80-year-pld Lim Ang Bee was introduced to CDAC@ Yew Tee activities by a neighbour. She attends the News Sharing Programme every week.

At these sessions, volunteers use Mandarin to guide seniors through the current affairs featured in news websites, social media, and newspaper articles. At home, Madam Lim doesn’t have a habit of reading newspapers, and doesn’t always fully understand some of the newer terminology used in news reports. The volunteers’ guidance helps her to better understand current affairs and social developments, and also pick up new vocabulary.

Volunteers also share details about other activities and events, and Madam Lim often attends the ones she is interested in, accompanied by members of her family.

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living life fullest to the

Fulfilling Ageing

Fulfilling Ageing Programme supports the seniors to lead more engaged and active lives and promotes a society that respects the elderly.

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Fulfilling Ageing

Singapore has a rapidly ageing population, and we hope to help seniors maintain a healthy and active lifestyle, and lead fulfilling lives during their golden years. In 2017, we introduced Fulfilling Ageing Programme and organised a series of projects and activities to engage the seniors. In addition, we also hope these initiatives can help to create a society where each of us plays our part in caring for the elderly.

In 2019, 6,790 seniors took part in Fulfilling Ageing activities, and 290 seniors contributed their time as volunteers.

Fulfilling Ageing activities: Project C.A.R.E. Launched in 2007 by CDAC volunteer leaders, this initiative is now in its 13th year. It provides opportunities for volunteers to get to know other areas of volunteering work outside of CDAC, and encourages youths to volunteer in helping and caring for the elderly.

Since our collaboration with the Singapore Federation of Chinese Clan Associations (SFCCA) in 2013, the project becomes a significant platform through which the Chinese community show their appreciation to seniors for their contributions in nationbuilding.

In April 2019, 620 seniors from seven organisations visited the Marina Barrage with the company of 500 volunteers. The seniors flew kites, played games, and enjoyed food and performances by the volunteers. 200 of these volunteers were from Singapore Lam Ann Association, Singapore Chin Kang Huay Kuan, Singapore Hainan Hwee Kuan, Singapore Lee Clan General Association, Singapore Hui Ann Association, Ann Hai Association, Singapore Jin Hoe Lian Ghee Sia, Singapore (Ji Yang) Cai Clan Association, and Teochew Poit Ip Huay Kuan.

Information Sharing Sessions Conducted in Mandarin, these sessions aim to keep seniors well informed about schemes and topics that are relevant to them.

In 2019, these sessions continued with 2018’s theme of Advance Care Planning; comprising eight sessions on three types of wills. Seniors and their families learnt how to draw up living wills such as Lasting Power of Attorney, and how to draft a financial will for the allocation of assets and an emotional will to settle matters such as funeral arrangements.

We also organised a session on the Merdeka Generation Package to help more people understand the Government policies. In 2019, 1,060 people attended our Information Sharing Sessions.

Granny Quilt Project We encourage seniors to volunteer with us, as this enables them to contribute to CDAC and lead an active and engaged lifestyle.

The Grannny Quilt Project, first launched in 2017, is a key volunteer initiative under our Fulfilling Ageing Programme. Twice a week, 29 seniors meet up at CDAC@ Redhill and CDAC@ Punggol, to select and cut fabric, and assemble them into quilts. These quilts are then given to newborn babies during our activities for families. In 2019, 200 quilts were distributed.

To encourage inter-generational interaction, we run a sewing class where the seniors taught young students how to sew. 106 students from the Supervised Homework Group Programme participated in the activity.

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Haircut for Seniors Project We worked with welfare organisations to provide free haircuts by seniors, for seniors. In 2019, this project benefitted 570 seniors from St Luke's ElderCare, Ling Kwang Home for Senior Citizens, Serangoon’s Silver Circle Senior Care Centre, Redhill Moral Seniors Activity Centre, Sengkang Community Hospital, Pacific Healthcare Nursing Home, and Thye Hua Kwan Seniors Activity Centre.

Learning Programmes Lifelong learning helps to keep seniors’ minds active and positive. To help them learn different skills and provide exposure to knowledge in different fields, our diverse classes include topics like music, drama, health, craft, information technology, history and culture.

With guidance from 31 Juying Secondary School students, 14 seniors attended coding classes over five weeks, and learnt how to use simple programmes to make automated watering tools and lie detectors.

We launched four Cantonese classes for seniors to learn proper Cantonese pronunciations through songs and storytelling. Participants also toured iconic Cantonese cultural organisations such as Kwong Wai Siew Peck San Theng and Singapore Kong Chow Wui Koon.

Seniors took part in SkillsFuture workshops and visited the Police Heritage Centre, the Mediacorp Campus, and Yakult (Singapore) Pte Ltd. In 2019, we organised eight learning journeys, which drew 590 senior participants.

Our News Sharing and Learning Kiosk programmes also helped seniors understand social developments and stay up to date with interesting topics.

Making a splash for Dragon Boat Festival

To mark this traditional Chinese festival, 75 vigorous seniors gathered at the Marina Bay Waterfront Promenade on May 31, 2019, to take part in a friendly dragonboat competition. Besides encouraging seniors to adopt an active lifestyle, we also want to let seniors try out activities they did not have a chance to experience when they were younger.

Mass Sing-Along Concert for Mid-Autumn Festival

On September 11, 2019, we held our first Mass Sing-Along Concert at the Gardens by the Bay to celebrate Mid-Autumn Festival. 880 seniors gathered under a starry night sky at the scenic Supertree Grove. Besides enjoying a beautiful light show, they also sang many classic songs, led by deejays from 96.3 Hao FM. 120 volunteers from Nan Chiau High School, Jurong West Secondary School, Juying Secondary School, and Temasek Polytechnic, as well as 80 CDAC volunteers, helped to make this event possible.

Celebrating Chongyang Festival Chinese communities in other parts of the world sometimes mark this festival with mountain-climbing outings or scenic excursions with seniors in their families.

Chongyang Festival is rarely celebrated in Singapore, and we want to use this occasion as an opportunity to encourage seniors to exercise. In 2017, we started to organise activities to commemorate the occasion. On October 7, 2019, 80 energetic seniors ascended Henderson Waves, the highest pedestrian bridge in Singapore.

They were accompanied by CDAC volunteers and guides from the National Parks Board. After admiring the beautiful Southern Ridges, the seniors tried their hand at making Chongyang cakes.

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31 CDAC Annual Report 2019

reaching out Connecting with Communities

We have 12 CDAC Centres and a Self-Help Groups Centre located in various parts of Singapore. This helps us connect with communities, and ensures that families and individuals who need help can easily get in touch with us and access our programmes and services in a timely way.

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Connecting with Communities

To raise public awareness of our programmes, we work with various community partners, including educational institutions, grassroots organisations, charities, welfare groups, private enterprises and government agencies. These collaborations help us to build partner relationships and pool mutual resources, so that our activities and projects can benefit more people.

Community Outreach CDAC Centres and Self-Help Groups Centre

Our 13 centres are located island-wide.

They serve as platforms for our activities, and enable us to introduce to communities our support programmes for families and individuals who need a helping hand.

When it comes to selecting the locations of our centres, we always have our beneficiaries in mind; we want them to be able to take part in activities near their homes. Our centres also work with community partners to organise a variety of activities for beneficiary families and children. In 2019, our 13 centres organised about 30,000 activities for 310,000 participants.

Open House Events

Our centres hold Open House events regularly, to introduce CDAC assistance schemes and services to the community.

In March and October 2019, we held Open House events at CDAC@ Jurong and CDAC@ Ang Mo Kio. With the help of community partners and volunteers, we organised seminars, parent-child activities, crafts activities and performances, all to help more people to know us better.

Other Activities

Besides smaller-scale outreach activities, we also organise large-scale roadshows in town centres and hold networking sessions with our partners. CDAC also took part in our partners' events to promote our assistance schemes to more people.

On November 22 and 23, 2019, we held a two-day Roadshow at HDB Hub in Toa Payoh to introduce our services to residents living in central Singapore. In 2019, we organised and participated in more than 150 networking and outreach events.

“We believe in the power of unity. When two non-profit organisations work together, we can help more needy children. Our focus is to encourage children to develop independent thinking and expression through play and exposure to technology and the arts. Playeum hopes this collaboration can create a space for parents and children that is conducive to play, express and learn.”

- Charlotte Goh, Executive Director, Playeum

Our Partners CDAC needs to tap on the expertise and resources of partners from different sectors to create diverse programmes and activities to support our beneficiaries better. In 2019, we worked with almost 260 partners and jointly organised more than 300 collaborative projects.

Playeum

Established in 2009, Playeum is a nonprofit creative centre for children aged 1 to 12. It promotes the arts through crafts and decorative arts. Soon after it started, Playeum took part in the CDAC 'Ready for School!' project.

In 2018, Playeum collaborated with CDAC and held experiential science workshops for our student beneficiaries, teaching them different science concepts through engaging and interactive ways. In 2019, Playeum held the 'Girls Gone Tech' programme, which created more learning opportunities for girls to learn coding, programming and art. Playeum organised 20 workshops and drew around 360 participants.

Singapore Management University

Kidleidoscope is a community service initiative started by the SMU students. It aims to encourage disadvantaged children to pursue their ambitions and aspirations in creative ways. The volunteers use various art mediums to interact with the children and to enhance their creativity, expression and psychomotor skills. In 2017, SMU first collaborated with CDAC and conducted different craft projects at 8 CDAC Centres.

The initiative expanded to 12 CDAC Centres in the following year. So far, SMU Kidleidoscope had organised 99 workshops for 1,700 participants.

Partner Awards Presentation Ceremony

On July 13, 2019, we recognised 117 partners at this ceremony, to affirm their support for the CDAC and their contributions to the needy communities. Of these recipients, four organisations – Kranji Secondary School, Temasek Junior College, Lianhe Zaobao and Lianhe Wanbao, and South East Community Development Council – received Outstanding Partner Awards for their outstanding contributions.

33 CDAC Annual Report 2019

Collaborations with Self-Help Groups Collaborative Tuition Programme

In 2002, CDAC and the three Self-Help Groups (SHGs), namely, The Eurasian Association, Yayasan MENDAKI, Singapore Indian Development Association jointly set up the Collaborative Tuition Programme (CTP). CTP offers affordable tuition classes to children from low-income families. In 2019, there were 134 CTP centres with 8,519 students. On August 17, 2019, the four SHGs presented awards to 454 students for their excellent achievements at the PSLE, GCE N- and O-Levels examinations.

“Working with CDAC on this project was an excellent learning experience for the student volunteers, and many were doing this for the first time.

Besides organising interesting activities for children, they also learnt how to interact with children of different personalities. We hope this will encourage SMU students to do their part for society in the future.”

- Tan Jing Yi, Community Partner Engagement IC, SMU Kidleidoscope 2019

Big Heart Student Care

In 2015, the four SHGs established a joint venture company to operate Big Heart Student Care in schools. The schoolbased centres give priority to students from underprivileged families. They aim to provide them with a safe and conducive environment where they can develop and learn. The centres have been expanding their capacity. In 2019, there were 24 Big Heart Student Care Centres, providing after school-care services for over 2,500 students.

Vibrance@ Yishun Self-Help Group Centre

This centre was set up by the four SHGs in 2018. It organises activities for different races, serves as a platform for interaction and integration, and creates programmes according to the needs of its beneficiaries.

To help different communities better understand one another’s cultures, the centre invited beneficiaries and their families to tour the Indian Heritage Centre and the Eurasian Heritage Centre. These outings drawn over 170 participants.

Since its opening, more people are aware of the centre’s programmes and activities, and non-Chinese student participants have grown significantly. Non-Chinese students who received subsidies for programmes increased from 6% in 2018 to 17% in 2019.

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Annual Financial Report Highlights

Income Highlights 2019

2018 For the year ($m) Contributions to CDAC Fund

24.51

25.69

Donations/ Sponsorships

0.53

0.56

Grants & Subsidies from Government Agencies

4.36

2.83

2.12

1.54

Total Operating Income 31.52

30.62

Other Income (Fees & Others)

Expenses Highlights

2018 2019 For the year ($m) Student & Parent Education

11.08

11.97

Family & Worker Support

4.83

4.93

Fulfilling Ageing

0.97

0.99

Community Outreach & Engagement

3.47

3.48

Volunteers Engagement & Development

0.81

0.73

CDAC-SFCCA Hardship Assistance & Bursary Schemes

2.32

2.02

Administration & Governance Cost

2.80

2.67

Total Operating Expenses

26.28 26.79

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Corporate Governance

CDAC Annual Report 2019

Roles and Composition of Board of Directors and Board of Trustees 1 The founding members of the Chinese Development Assistance Council (“CDAC”) are the Singapore Chinese Chamber of Commerce and Industry (“SCCCI”) and the Singapore Federation of Chinese Clan Associations

“SFCCA”). The Patron is the Prime Minister of Singapore.

2

The CDAC has formed two separate Boards, the Board of Directors and the Board of Trustees, to manage the Operation Fund and the Endowment Fund respectively. The Board of Directors and the Board of Trustees of CDAC are formed through a tripartite nomination. The Patron, the SCCCI and the SFCCA each nominate their representatives to serve on the two Boards. The Board of Directors comprises four representatives each from the SCCCI and SFCCA and nine other persons nominated by the Patron. The Board of Trustees comprises the Chairman of the Board of Directors, seven representatives each from the SCCCI and SFCCA, and nine other persons nominated by the Patron of the Council. There are 17 members in the Board of Directors, including Board Chairman Mr Ong Ye Kung. The Board of Trustees has 24 members, including Board Chairman Dr Chua Thian Poh.

3 The roles of the Board of Directors are to:

(a) formulate key objectives, strategies and directions for the operation of CDAC;

(b) monitor and review the progress of CDAC’s programmes and activities;

(c) review and approve annual budgets for these programmes and activities; and (d) abide by the duties, responsibilities and liabilities of a Director as specified in the Companies Act as well as

under common law.

4 The Board of Trustees is entrusted with the duty of managing and building up the Endowment Fund. Any use of

the Endowment Fund to finance the Council’s operation requires the approval of the Board of Trustees. The roles of

the Board of Trustees are to:

(a) mobilise community support to achieve the objectives of CDAC; (b) hold in trust any assets for CDAC at the request of the Board of Directors; and (c) offer observations, comments and advice on the general programmes adopted by CDAC.

5 Board members comprise individuals with diverse skills, qualifications and backgrounds, which include accounting,

auditing, banking, business, general management, investment, law, and public services. The Board members accept

their roles without any remuneration.

Board Meetings and Attendance 6 The CDAC held a total of two Board of Directors’ (BOD) meetings and two Board of Trustees’ (BOT) meetings

in 2019.

Board meetings

Meeting dates

Attendance

BOD Meeting

29 May 2019

13/17

BOD Meeting

29 October 2019

13/17

BOT Meeting

20 June 2019

18/24

BOT Meeting

11 November 2019

18/24

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Corporate Governance

Board Meetings and Attendance

Directors (17 Members)

BOD meetings

Trustees (24 Members)

BOT meetings

Ong Ye Kung (Chairman)

2/2

Chua Thian Poh (Chairman)

2/2

Ang Kiam Meng

1/2

Ong Ye Kung

2/2

Baey Yam Keng

2/2

Cheng Wai Keung

2/2

Chee Hong Tat

0/2

Tony Chew Leong-Chee

2/2

Hong Poh Hin

1/2

Ch'ng Jit Koon

2/2

Lim Sau Hoong

2/2

Low Yen Ling

2/2

Gan Kim Yong

2/2

Patrick Ng Bee Soon

2/2

Charles Ho Nai Chuen

1/2

Ng Poh Wah

2/2

Kuah Boon Wee

0/2

Ng Siew Quan

2/2

Patrick Lee Kwok Kie

2/2

Adrian Peh Nam Chuan

1/2

Lee Sze Leong

2/2

Sun Xueling

1/2

Lew Chee Beng

2/2

Tan Bock Huat

2/2

Liew Mun Leong

1/2

Sam Tan Chin Siong

2/2

Lim Ming Yan

0/2

Gilbert Tan Chye Hee

0/2

Philip Ng Chee Tat

1/2

Wan Shung Ming

2/2

Roland Ng San Tiong

2/2

Alex Yam Ziming

2/2

Pang Lim

1/2

Pek Lian Guan

2/2

Phua Kiah Mai

1/2

George Quek Meng Tong

1/2

Seow Choke Meng

2/2

Tan Aik Hock

2/2

Tan Cheng Gay

2/2

Anthony Tan Kang Uei

1/2

Wu Hsioh Kwang

1/2

7 New incoming Board members attend an orientation briefing session and are given an information kit on CDAC to familiarise themselves with the CDAC’s work and governance practices. There were no new Board

members in 2019.

37 CDAC Annual Report 2019

Term Limit for Board Members 8

The CDAC Boards are formed through a tripartite nomination in accordance with the Memorandum and Articles of Association of CDAC. The Board term is two years. The current term is from 21 June 2018 to 18 June 2020.

Board members are nominated for appointment and/or re-appointment to the respective Boards at the end of the two-year term through their nominators. In total, two Board Directors (namely Mr Baey Yam Keng, since 23 June 2006; and Mr Wan Shung Ming, since 23 June 2006) and six Board Trustees (namely Dr Chua Thian Poh, since 23 June 2006; Mr Cheng Wai Keung, since 12 June 2004; Mr Tony Chew Leong-Chee, since 2 June 2008; Mr Ch’ng Jit Koon, since 22 May 2000; Mr Patrick Lee Kwok Kie, since 2 June 2008; and Mr Tan Cheng Gay, since 22 May 2000) have served in their present capacities for more than 10 consecutive years. They were nominated by their respective nominating bodies in consideration of their abilities to contribute to the CDAC Boards, as well as their leadership positions in the community. As CDAC values continuity and stability, these Board members continue to serve in their present capacities. They have maintained independence in their oversight roles and continue to add value to CDAC.

9 A term limit of four consecutive years is currently set for the Chairmanship of the Finance & Establishment Committee.

Organisation Structure 10 The Executive Committee (EXCO) was set up to achieve better synergy among the CDAC’s programmes.

The EXCO also implements the Board’s fiduciary, strategic and policy decisions. Five other Board Committees have been set up to improve CDAC’s oversight of management and accountability to its stakeholders. These are: the Audit & Risk Committee, the Finance & Establishment Committee, the Investment Committee, the Stakeholders Communications Committee and the Tender Committee. All committees have clear terms of reference approved by the Board. The Committee members, who include both Board members and external domain experts, are appointed by the Board Chairman. The Tender Committee is appointed by the

Board of Directors.

Patron of CDAC

Board of Directors

Board of Trustees

Executive Committee (EXCO)

Investment Committee

Board Committees Audit & Risk Committee Finance & Establishment Stakeholders Communications Tender Committee

Executive Director

Student Student && Parent Parent Education Education

Family & Worker Support

Fulfilling Ageing

Community Outreach & Engagement, One-Stop Service

Volunteers Engagement & Development

Corporate Services

Stakeholders Communications

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Corporate Governance

Executive Committee (EXCO) The EXCO advises the CDAC Secretariat on the strategies for various programmes, including outreach and stakeholders’ engagement. It monitors the implementation of the Board’s decisions on strategic matters, policies, business plans and annual budgets, and acts on behalf of the Board on matters delegated by the Board from time to time. Four EXCO meetings were held in 2019. The composition of the EXCO is as follows: Chairman – Mr Ong Ye Kung Members – Mr Baey Yam Keng, Mr Chee Hong Tat, Ms Lim Sau Hoong, Ms Low Yen Ling, Ms Sun Xueling, Mr Sam Tan Chin Siong and Mr Alex Yam Ziming

Audit & Risk Committee (ARC) The ARC serves as an independent and objective party to assist the Board of Directors and Board of Trustees in fulfilling their fiduciary responsibilities relating to corporate accounting and reporting practices, risk management, and internal controls. Two ARC meetings were held in 2019. The composition of the ARC is as follows: Chairman – Mr Adrian Peh Nam Chuan Members – Mr Chua Pin, Mr Charles Ho Nai Chuen and Mr Yeo Ek Khuan

Finance & Establishment (F&E) Committee The F&E Committee provides oversight of CDAC’s financial records and cost management. The Committee monitors the expenditure against the approved budgets for CDAC’s various programmes. The Committee also oversees human resource management and ensures an adequate, effective and competency-based wage reward and remuneration system. Two F&E Committee meetings were held in 2019. The composition of the Committee is as follows: Chairman – Mr Tan Cheng Gay Members – Mr Roland Ng San Tiong, Mr Ng Siew Quan, Mr Seow Choke Meng, Mr Tan Aik Hock and Mr Wan Shung Ming Investment Committee (IC) The IC provides recommendations on investment strategies to preserve and enhance the values of the CDAC Funds, and reviews and plans the investment portfolio allocations of the CDAC Funds. The IC also sets policies on the investment of the CDAC Funds based on the approved guidelines set by the Board of Trustees and in accordance with the Trustees Act. There were two IC meetings held in 2019. The composition of the Committee is as follows: Chairman – Mr Tony Chew Leong-Chee Members – Ms Lynn Koh Beow Ko, Mr Lee Sze Leong, Ms Lim Li Ying, Mr Patrick Ng Bee Soon and Mr Ong Lay Khiam Stakeholders Communications (SC) Committee The SC Committee reviews and recommends communication strategies to enhance stakeholders’ awareness of and support for CDAC’s cause and programmes. It also advises CDAC on the implementation of strategies to enhance communication with stakeholders. The composition of the Committee is as follows: Chairman – Ms Lim Sau Hoong Members – Ms Elim Chew, Ms Goh Sin Hwee, Mr Han Keen Juan, Mr Ng Kim Hwee, Mr Peter Ong and Mr Woo Keng Choong Tender Committee (TC) The Tender Committee reviews and approves the award of tenders and/or quotations that exceed $300,000. This helps to ensure a more robust and rigorous procedure for major procurements, such as renovation works and enrichment programmes for a contractual period. The composition of the Committee is as follows: Chairman – Mr Ong Ye Kung Members – Mr Chee Hong Tat1 and Mr Tan Cheng Gay Alternate Members: Mr Baey Yam Keng and Mr Wan Shung Ming Note: Alternate Chairman of Tender Committee

1

39 CDAC Annual Report 2019

Roles and functions of the CDAC management team and staff The roles and responsibilities of the Boards and the management team are kept separate in order to maintain effective oversight. The day-to-day management of CDAC is delegated by the Boards to the management team, which is headed by the Executive Director. The roles of the CDAC management team and staff include: (a) carrying out the day-to-day operation of various programmes and activities, and providing secretariat support

to the Board and Board Committees; and (b) monitoring the progress of various programmes and activities, and providing the Boards or the Board

Committees with timely progress reports.

Key Corporate Governance Practices 11

Board members and employees are required to, in their respective capacities, act in the best interest of CDAC at all times. Policies and procedures are designed to prevent and address potential conflicts of interest, while promoting the ethical conduct of Board members and employees. The CDAC Boards have approved a Code of Conduct for its Board members, staff, and volunteers. CDAC has also put in place its Conflict of Interest, Know Your Donors, Whistle-Blowing and Communications policies.

Code of Conduct The Code of Conduct requires Board members, staff and volunteers to protect all confidential information entrusted to him/her, except when the Board authorises disclosure. Board members are also to adhere to a high level of ethical standard in the conduct of their duties and responsibilities. Board members are expected to exercise the duties and responsibilities of their positions and attend meetings and participate in the discussion of issues, policies and other Board matters.

Conflict of Interest All Board members and staff declare actual or potential conflicts of interest on related party and/or interested party transactions which could conflict with their duties. CDAC requires its Board members, Board Committee members, and staff to make a yearly declaration or a declaration at the earliest opportunity, when there is a conflict of interest situation.

Know Your Donors CDAC has put in place a policy that requires CDAC to perform due diligence checks on donation or sponsorship sources (from individuals and corporations). These measures counter activities such as money laundering and the financing of terrorism. CDAC will guard against the misuse of its name and/or reputation by external parties for terrorist or money laundering purposes.

Whistle-Blowing CDAC has established a whistle-blowing policy to enable staff or any other persons to, in confidence, raise concerns about possible wrongdoing or improprieties in financial or other matters.

Public Image CDAC has a documented communications policy on the release of information about CDAC and its activities, so as to ensure that information about CDAC is presented in a clear, timely, consistent, and accurate way across all media platforms.

12 CDAC has adopted the recommended best practices in key areas of governance that are closely aligned to the principles enunciated in the Code of Governance for Charities and Institutions of a Public Character.

CDAC’s Governance Evaluation Checklist can be found at the Charity Portal website www.charities.gov.sg.

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CDAC Centres CDAC@ Ang Mo Kio Blk 201 Ang Mo Kio Ave 3 #01-1648 S560201

✆ 6456 4541

CDAC@ Bedok Blk 138 Bedok North St 2 #01-185 S460138

✆ 6241 7994

CDAC@ Bukit Panjang Blk 270 Bangkit Road #01-22 S670270

✆ 6465 4411

CDAC@ Jurong Blk 421 Jurong West St 42 #01-1045 S640421

✆ 6569 3573

CDAC@ Punggol Blk 512 Hougang Ave 10 #01-67 S530512

✆ 6387 5455

CDAC@ Redhill Blk 83 Redhill Lane #01-85 S150083

✆ 6475 6567

CDAC@ Sengkang Blk 321B Anchorvale Drive #01-196 S542321

✆ 6312 5329

CDAC@ Tampines Blk 158 Tampines St 12 #01-77 S521158

✆ 6783 4649

CDAC@ Tanjong Katong 65 Tanjong Katong Road, S436957

✆ 6841 4889

CDAC@ Toa Payoh 381 Lor 1 Toa Payoh L2 OnePeople.sg Building S319758

✆ 6258 8339

CDAC@ Woodlands Blk 680 Woodlands Ave 6 #01-764 S730680

✆ 6891 0992

CDAC@ Yew Tee Blk 627 Choa Chu Kang St 62 #01-160 S680627

✆ 6765 3302

Self-Help Groups Centre Vibrance @ Yishun Blk 145 Yishun St 11 #01-41 S760145

✆ 6752 7760

CDAC Centres & Self-Help Groups Centre Opening Hours CDAC@ Tanjong Katong Monday - Friday 8:30am - 9:30pm Saturday - Sunday 8:30am - 5pm Closed on Public Holidays

Other Centres 1pm - 10pm 10am - 5pm

Contact Us Enquiry Hotlines General Enquiry

✆ 6841 4889

Student & Parent Programme

✆ 6603 5555

Family & Worker Programme

✆ 6603 5599

Fulfilling Ageing Programme

✆ 6603 5566

Volunteers Programme

✆ 6841 4889

www.cdac.org.sg

www.facebook.com/CDACsg @cdac_sg



enquiry@cdac.org.sg CDAC Building 65 Tanjong Katong Road S436957

Monday - Thursday: 8:30am - 6pm • Friday: 8:30am - 5pm

CDAC Song

A little from all Music by Lim Sau Hoong Lyrics by Edwin Chan & Lim Sau Hoong

Reach out a helping hand Let’s all do what we can When troubles fall we stand tall When storms come we heed the call Reach out a helping hand Let’s all do what we can With all our heart and soul We make this family whole Chorus

Bit by bit from all Together we have more Hand in hand we stand Together we all can We all can

Scan the QR code to learn the CDAC Song

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