Australian Franchise Directory 2023

president: Colin Bradbury. colin@cgbpublishing.com publisher: Vikki Bradbury. vikki@cgbpublishing.com.au editOr : editor@cgbpublishing.com.au

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Publisher From the

Thank you for choosing our Australia and New Zealand Business Franchise Directory for 2023.

If you’re thinking about embarking on a major financial investment and lifestyle change in 2023 by becoming the owner of a franchised business this Directory offers the most comprehensive list of franchise systems and service providers across Australia and New Zealand. The publication is the only one available in print and digital formats.

There is a lot to consider before becoming a franchisee, inside you will find expert advice on all things franchising, written by a team of specialists in the industry. Some of our expert articles include Gathering Economic Storm Clouds Highlights Strengths of the Franchise Model from the Franchise Council of Australia (FCA), Obtaining Finance, Inflation and rising Interest Rates, what you need to know by Phil Chapman CFI Finance, What Should Franchisees know before taking up a franchise by Robert Toth Sanicki Lawyers, other contributing writers are (ATO) Australian Tax Office, Australian and New Zealand Lawyers, financial advisors, business advisors and Franchise Consultants.

A franchise investment offers a ready-made business model, along with training, guidance and support, so in addition to our list of franchise systems, franchise service providers and expert articles, we have included a list of useful information and helpful organisations.

Whether you are considering buying a franchise or have recently established a franchise system, the team from Business Franchise Directory 2023 wish you the best of luck and success with your franchising journey.

For all the latest and updated news throughout 2023 from the number one magazine in franchising, you can also check out our website www.businessfranchiseaustralia.com.au

Vikki Bradbury

Business Franchise Directory

The information and contents in this publication are believed by the publisher to be true, correct and accurate but no independent investigation has been undertaken. Accordingly the publisher does not represent or warrant that the information and contents are true, correct or accurate and recommends that each reader seek appropriate professional advice, guidance and direction before acting or relying on all information contained herein. Opinions expressed in the articles contained in this publication are not necessarily those of the publisher. The publication is sold subject to the terms and conditions that it shall not be copied in whole or part, resold, hired out, without the express permission of the publisher.

G ATHERING ECONOMIC STORM CLO u DS HIGHLIGHT STRENGTHS OF THE FRANCHISE MODEL

Mary Aldred | CEO | Franchise Council of Australia

Mary Aldred is the CEO of the Franchise Council of Australia, the peak body for the nation’s $172 billion franchise sector.

Mary commenced in the role in April 2018, bringing with her extensive experience across government, industry and the corporate sectors. As CEO, Mary has led the FCA in developing and delivering strategic priorities to strengthen the FCA’s role as an effective peak business organisation and advocate for a compliant, sustainable and profitable franchise sector.

THE F RANCHISE E-FACTOR

Greg Nathan | Psychologist and Founder | Franchise Relationships Institute

Greg Nathan is a psychologist and Founder of the Franchise Relationships Institute, leading providers of learning programs to help franchisors and franchisees create profitable partnerships. He is also developer of several popular franchising books including Profitable Partnerships, and developer of many influential franchising models such as The Franchise E-Factor and the Franchisee Wheel of

Greg is also the recipient of numerous awards for his contribution to the global franchising sector, including the IFA Crystal Compass Award for Franchising Leadership and induction into the FCA Greg has been inspiring franchisees and franchisors with his research based insights into franchising excellence for over 30 years.

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Phil Chaplin | CEO | CFI Finance

TO kn OW

Phil Chaplin is the Chief Executive Officer of CFI Finance, a specialist finance company servicing Australia’s franchise, accommodation, and fitness sectors as well as small businesses more broadly. He has over 20 years’ experience in providing finance to businesses across Australia and New Zealand and has managed finance companies in the private and banking sectors.

Phil is a former chair of the Equipment Finance division for the Australian Finance Industry Association and has been called on to provide insight and input into government policy, industry education, and to international players seeking to enter the Australian finance sector.

CCO u NTING ESSENTIALS FOR FRANCHISE uy ERS

Kate Groom | Co-Founder and Director | Franchise Accounting

and Tax

Kate Groom is co-founder and director of Franchise Accounting and Tax. She has previously worked for franchisors and as a business adviser.

Kate’s focus is on helping clients understand the financial aspects of running a business and on business planning and coaching. She is also a director of a number of ‘not for profits’.

Ob Taining Finance, i n F

i O n and Rising i n T e R es T RaT es – WhaT yO u need

WHAT SHO u LD FRANCHISEES KNOW BEFORE TAKING u P A FRANCHISE

Robert Toth | Special Counsel | Sanicki Lawyers

Robert is Special Counsel at Sanicki Lawyers, with over 35 years’ experience in Franchise, Licensing and Distribution law acting for both local and International franchisors, franchisees and master franchisees and with expertise in dispute resolution.

Robert is an Accredited Commercial Law and Franchise Specialist, a member of the Franchise Council of Australia (FCA) and the International Franchise Lawyers Association (IFLA) and regularly writes for franchise and corporate journals online.

EW R EGISTER PROv IDES IMPROv ED ACCESS TO INFORMATION , B u T POTENTIAL FRANCHISEES u ST STILL DO THEIR HOMEWORK

Jason Gehrke | Director | Franchise Advisory Centre

Jason is the director of the Franchise Advisory Centre and has been involved in franchising for more than 30 years at franchisee, franchisor and advisor level. He advises both existing and potential franchisors and franchisees, and conducts franchise education programs throughout Australia.

He has been awarded for his franchise achievements, and publishes Franchise News & Events, Australia’s only fortnightly electronic news bulletin on franchising issues. In his spare time, Jason is a passionate collector of military antiques.

A CASE ST u Dy IN FRANCHISING –T HE POTENTIAL RISKS OF G u ARANTEES

Bill Morgan | Consultant | Morgan Mac Lawyers

Bill has practised as a solicitor in Australia since 1998 and is a solicitor of the Supreme Court of England and Wales, with over 25 years’ experience in Commercial Litigation and Dispute Resolution. Bill is a consultant of Morgan Mac Lawyers where he leads the Commercial Litigation Practice, acting for clients in complex commercial disputes. Bill is an arbitrator and a nationally accredited mediator. Bill has been a panel mediator for the Office of the Franchising Mediation Adviser and acted as a privately appointed mediator for franchisors and franchisees. He has also acted as a conciliator. With a practice at Morgan Mac Lawyers that has a specific focus in Franchise Law, Bill specialises in franchising includes drafting and advising on franchise documents for franchisors, acting in the sale and purchase of franchised businesses and acting in franchise dispute litigation and mediation processes.

b e Tax and s u P e R Ready in 2023

Emma Butler | Acting Assistant Commissioner | Australian Taxation Office

Emma Butler is an acting Assistant Commissioner for the Australian Taxation Office in the Small Business line. Her focus is to help support small businesses by leading and influencing their experience across the tax, super and registry systems.

Emma collaborates with small businesses, industry partners and government agencies to drive an improved small business experience and digital services. Her area also helps small businesses manage cash-flow and digital readiness, assisting them as they look to recover and succeed after the challenges of the last few years.

W HAT DOES IT MEAN TO BE F RANCHISE R EADy?

Doug Downer is The Franchise Guy ™

Doug Downer is The Franchise Guy ™ with an impressive 30+ year senior management history in developing and leading businesses within the Franchising sector. He and his team at Franchise Ready have helped launch and support over 100 Australian brands grow through franchising by creating everything they need to scale and grow through franchising.

Doug currently owns 5 franchises as a franchisee, he is invested in two franchisor businesses, he’s been a franchisor CEO in multiple brands and has been an Australian Master franchisee, so he knows all aspects of franchising.

Doug has been recognised in the Top 30 Franchise Executives in Australia for each of the four years that this program has been running and in 2022 he was recognised in the Top 100 Global influencers in Franchising.

TOP TIPS FOR FRANCHISEES ENTERING

INTO A FRANCHISE

Raynia Theodore | Principal - Corporate Advisory and Franchising Team | MST Lawyers

Raynia is a Principal in the Corporate Advisory and Franchising Team at MST Lawyers and has extensive experience in commercial law, franchising law and leasing law. Raynia acts for many well known domestic retail chains and franchise brands in a variety of industries.

Raynia’s expertise also extends to international franchisors who export to Australia or are considering expanding their operations into Australia. Raynia has been listed as an expert in Franchising Law in International publication Who’s Who Legal since 2015.

PAv ING THE PATH FORWARD FOR EMPLOy ERS

Emma Rosenzweig | Deputy Commissioner for Superannuation and Employer Obligations | ATO

Emma is responsible for ensuring a complex ecosystem of employers, workers, retirees, and super funds operates efficiently, supports willing participation, and safeguards entitlements.

Emma has worked for the ATO for 22 years in a range of roles across nearly all areas of the organisation, including client engagement roles focused on small business and employers, law roles including the design and drafting of legislation, and leadership of the ATO’s service strategy design and implementation.

Emma is passionate about developing leaders of the future and invests time in mentoring and coaching individuals and groups.

Bu SINESS

Tony Meredith | Director and Head Coach | Tony Meredith Coaching

Tony Meredith Coaching focuses on helping business owners Grow Sales, Increase Profits, and Regain Time. Tony Meredith Coaching started in 2018 and works with hundreds of small-medium businesses across Australia, in the areas of Franchising, Retail, Services, Manufacturing, and Trades.

Tony has over 25 years’ experience working for some of the world’s largest corporations in a variety of senior sales and leadership roles.

B ECOMING A M u LTI -u NIT FRANCHISEE

Brian Keen | Founder | Franchise Simply & Systems2Grow

Brian Keen has been involved in the franchise industry for more than 30 years and, today, is the Founder of Franchise Simply, Systems2Grow and Microloan Foundation Australia.

In his book HOW TO FRANCHISE M y BuSINESS SIMPLy, Brian’s drawn on his first-hand knowledge and experience to outline the processes he uses to successfully franchise businesses today and how his no-hype franchising process saves tens of thousands of dollars in the process.

His hands-on business experience as a multi-unit franchisee, franchisor and consultant helping many of the big names create their own franchise systems and growth over the years has been fed into Franchise Simply and Systems2Grow, helping today’s SMEs grow their business by franchising.

Matters to be Aware Of In 2023 in Relation to RANCHISING

IN N EW Z EALAND

Stewart Germann | Principal | Stewart Germann Law Office

Stewart Germann who is acknowledged as New Zealand’s leading franchising lawyer with over 40 years’ experience in this area, is a recognised national and international guest speaker at franchise conferences in New Zealand, Australia and uSA.

Stewart Germann Law Office (SGL) is New Zealand’s longest established specialist franchising law firm and Stewart is included in the International Who’s Who of Franchise Lawyers for 2022. SGL’s clients include many of New Zealand’s best known national and international franchise brands and Stewart has extensive franchising contacts worldwide and locally. Stewart Germann is actively involved in international franchising and he has published articles in the International Journal of Franchising Law.

G ATHERING ECONOMIC STORM CLO u DS HIGHLIGHT

s TR engT hs OF T he FR anchise m O del

Disruption has been a constant for small businesses across Australia over the last two years. The pandemic provided a clear demonstration that the advantages of the franchise business model extend beyond brand association.

While growth is strong, largely due to the strength and underlying support for individual small businesses in franchise groups, there are challenges on the horizon.

T HE ROLE OF THE FCA

The Franchise Council of Australia (FCA) is the peak body for the $172 billion franchise segment in Australia and covers a range of organisations and individuals, including franchisors, franchisees, professional advisers and suppliers.

The FCA is committed to building a strong franchising culture that upholds standards and looks to meet compliance obligations as a minimum standard – always striving for best practice in the franchise relationship and business conduct.

The FCA advocates for responsible economic leadership at a national level as part of our mission to support the ongoing success of our members, franchising, and businesses across Australia.

T RO u BLING ECONOMIC O u TLOOK

Global uncertainty is growing and looks set to impact Australian businesses and households in 2023.

This fact was highlighted by Treasurer Jim Chalmers in his Budget speech when he noted that, “we now confront the prospect of a third global downturn in a decade and a half.”

Higher interest rates and energy costs are decreasing discretionary spending by consumers – as seen by retail sales falling by 0.2% in October, the first decrease of 2022.

The idea that this is a pre-x mas blip does not align with the Reserve Bank of Australia’s November Statement on Monetary Policy, which forecasts household consumption to fall from 6.6% in 2022 to 1.3% by December 2023.

In this environment, price competition between businesses to attract increasingly value conscious customers will likely grow fiercer.

At the same time, the cost of doing business is increasing due to the impact of inflation on input goods and upward pressure on wages caused by

Mary Aldred | CEO | Franchise Council of Australia

a tight local labour market. This can be seen in November’s wage price index report, which saw 46% of private sector employees receive a wage increase over the three months to September 30 –with the average pay bump being 4.3%.

Throwing a wrench into the mix is the Federal Government’s new industrial relations legislation, which represents the most significant changes ever introduced to the Fair Work Act.

The impact of the legislation and especially the new multi-employer bargaining regime is not yet known, but they may contribute to upward wage pressures.

All of these factors will likely result in lower levels of new business creation.

However, it is also foreseeable that the franchising sector will capture a higher proportion of individuals who are looking to start their own small business.

Small businesses represent approximately 98% of businesses in Australia. They are indisputably the engine of our economy and franchising is the predominant business model in the sector.

In Australia today, there is a franchise operating in almost every type of business category.

There is strong evidence in Australia and globally to suggest that franchising is amongst the best mechanisms to enable small business to compete effectively against larger businesses.

In a more difficult economic environment, the support offered by a franchise network is invaluable.

As a new franchise business owner, a franchisee is not starting alone. Their franchisor can offer support for staff recruitment and retention, marketing and the adoption of new technology platforms. Better still, the costs of these services are manageable as they

are shared by franchisees across the network.

L OOKING AHEAD

In response to growing economic uncertainty, the FCA has escalated its activism, practical support and engagement with members by vigorously advocating on their behalf to promote the ongoing success of franchising in Australia.

The FCA is committed to continuing to work with government and policymakers to ensure that franchising remains the most successful model of small business ownership in Australia.

There are five key challenges which have been raised by our members as continuing to impact on their operations and profitability:

• Skills and labour shortages

• The increasing cost of doing business

• Supply chain risks

• Commercial leasing issues

• The lack of a national approach to single-use plastics

In order to address these challenges, the FCA will continue to engage deeply with Federal, State & Territory Parliaments, along with government departments and policymakers.

After two years of virtual events, it is great to catch up in person with members. Significant franchising events in 2023 include the International Franchising Association Annual Convention at the end of February in the uS – to which the FCA is organising an Australian delegation.

In addition to this is the National Franchise Convention which will be held at the Gold Coast in May and the FCA’s Legal Symposium which will take place later in the year. Both events will provide brilliant opportunities for key learnings to

be shared and emerging challenges to be discussed.

The FCA will look to build on our successful engagement program.

This includes face-to-face events for networking, as well as webinars which feature industry experts, franchisors and politicians discussing topical issues across a range of fields including industrial relations, wellbeing, staff retention and business expansion.

Across the past two years, the FCA’s Excellence in Franchising Awards has highlighted some of the remarkable achievements by individuals and franchise brands in unprecedented times. The FCA will continue to recognise member successes as part of the Excellence in Franchising Awards program in 2023.

The FCA’s delayed Regional Revitalisation Initiative also will be relaunched in 2023 to promote franchising as an efficient and innovative means of addressing service and small business ownership gaps in regional towns across Australia.

The Regional Revitalisation Initiative is more relevant than ever, with the shift to remote work arrangements providing a catalyst for many people to relocate from capital cities to the regions. It provides an incentive for franchise networks to look outside the metro areas as they pursue growth.

The focus of the initiative will be on linking franchise members, government facilitators and prospective local franchise operators to spark a new wave of small business expansion to the benefit of regional communities across the nation.

As we look to 2023, the FCA remains committed to advocating for responsible economic leadership at a national level as part of our mission to support the ongoing success of our members, franchising, and small businesses across Australia.

Mary Aldred | CEO Franchise Council of Australia

03 9508 0888

info@franchise.org.au www.franchise.org.au

u nderstanding

THE F RANCHISE E-F ACTOR

Nathan | Psychologist and Founder | Franchise Relationships Institute

Many years ago I was a franchisee with a retail bakery group and was fascinated to observe the various stages I went through in my relationship with my franchisor. When I later joined this franchisor’s leadership team, I was surprised to find that my relationship with the franchisees I now led showed a similar pattern.

In the early stages of the relationship, my franchisees were typically positive, hopeful, and keen to follow instructions. However as the relationship progressed, they started to question the value they were getting from the relationship, and to sometimes challenge the guidance that was being provided.

I also found that if we all maintained a respectful, constructive relationship, we could usually work through these tensions, and develop a strong, collaborative long term working relationship.

After founding the Franchise Relationship Institute, and wearing my psychologist’s hat, I conducted further research on this phenomena and identified six emotional stages that franchisees tend to move through, including hope, joy, disappointment, frustration and renewed confidence. This research with thousands of franchisees has shown that most people experience these stages and move through them in their own way, depending on a number of factors. I named this the Franchise E-Factor for reasons you will soon see.

Greg

The six stages of the Franchise E-Factor are shown below. you might like to use this model to make sense of the frustrations you may feel from time to time in your role as a franchisee who wants independence, but has to operate within the confines of a franchise system.

Glee stage, where as a new franchisee you will be initially somewhat nervous, excited and optimistic.

Fee stage, which usually ‘kicks in” as you become increasingly sensitive about the franchise and/or other fees you are paying to your franchisor.

Me stage, where you focus on your success in terms of your own hard work and play down the contribution of the franchise system.

Free stage, characterised by a need to express your individuality and test the franchise system’s boundaries.

See stage, where through frank and open discussions, you and your franchisor gain a better understand each other’s points of view.

We stage, where you work out the best way to maximise your success and satisfaction by working with, rather than against, your franchisor.

I’ll now provide some tips for handling each of the stages. For more detailed information you might like to purchase a copy of my book, Profitable Partnerships, available from www. franchiserelationships.com.

T IPS FOR HANDLING G LEE

Don’t get disappointed if it takes a while for your customers to build up. In some territories or sites it will take 3 to 6 months of consistent effort until customers are ready to try out your business.

On the other hand if you are very busy initially, due to a big opening promotion, be prepared for a natural drop in sales as your customer base sorts itself out. Some people will remain with you as loyal, long-term customers while others will just try you out once.

Enjoy the initial buzz and excitement but accept that work will soon settle down into a routine. For some people this will be boring, while for others it will be a relief.

T IPS FOR HANDLING F EE

Consider that there are many aspects of your franchise fees that are not so obvious, such as the years of investment into system development and brand building. This will often represent many millions of dollars. you are not just paying for someone to visit your business.

use your franchisor’s resources for the benefit of your business and don’t be backward in requesting legitimate assistance. Franchisors may only respond to specific requests.

Accept that the franchisor team are doing their best to help you. While you might think complaining or criticising will improve their performance and service, the cost will be a strained relationship. People will always give more of themselves if you treat them with respect. If you are unhappy about something, state your needs clearly, why this is important and what the franchisor might do differently to meet this need. A positive approach usually pays off in the long run.

T IPS FOR HANDLING M E

Be proud of your achievements but also give credit where credit’s due. All human achievements are built on the shoulders

of others. Don’t rest on your laurels. your achievements will be worthless to you if not sustained through vigilance and hard work. Changes in your local market can quickly turn you from a market leader into a ‘yesterday’s hero’.

Remember a business can always be improved. The successful Japanese philosophy of continuous improvement, Kaizan, meaning ‘a tiny step forward’, promotes the idea that the best improvements come from a hundred one percents – not one big hit.

By all means share your ideas and experiences, but accept that others may not always be ready or open to hear them at the time. However if what you are doing is producing great results, your franchisor will soon come to you to find out more about it. So be patient and be consistent.

T IPS FOR HANDLING F REE

Remember that you have made a longterm commitment in signing a franchise agreement and no one forced you. There are many tangible and intangible benefits to be gained if you are prepared to make the most of this long-term relationship.

Never allow specific problems to remain unresolved and fester. Open and honest communication is vital. you may sometimes have to take the initiative. If you don’t think you will get anywhere by yourself, get an objective third party involved in the discussion.

If you have not been able to resolve a burning issue, despite your best efforts, seek the involvement of a professional

mediator. Do not threaten or seek legal advice unless you have exhausted all other options.

T IPS FOR HANDLING S EE

Make an effort to really understand your franchisor’s reasons for doing the things they do. Listen to the facts and keep an open mind.

If your franchise network has a Franchise Advisory Council take the opportunity to sit on this, or at least communicate concerns or ideas to be discussed in their meetings.

If you have an unresolved issue, come back your franchisor with an alternative proposal or suggested solution. Be specific and give reasons why it could work. Minimise the risks to the franchisor and consider the impact of

your idea on the rest of the network. Perhaps suggest a way to trial your idea with a review date and criteria to assess the success of the trial. you may be surprised at how readily positive solutions are listened to.

T IPS FOR GETTING TO W E

Be an active participant in networking with others in your franchise network. Research shows that the most successful franchisees are those that share their experiences and insights with their peers and their franchisor. Any teacher, trainer or consultant will tell you that when they share their experience with others they find it also helps them to develop their own ideas further.

Sit on committees and assist with mentoring new franchisees. It will help to keep you vibrant, positive and growing. No one ‘arrives’ in business - or indeed in life. So stay curious and treat your involvement in the business as a continual journey of discovery and selfimprovement. This is known as having a Growth Mindset – where we strive to improve, rather than prove, ourselves.

Cultivate a positive relationship with your franchisor and use it wisely to benefit your business. your franchisor needs you as much as you need them.

Greg Nathan Founder Franchise Relationships Institute www.franchiserelationships.com

O BTAINING F INANCE , I NFLATION AND R ISING I NTEREST R ATES –

WhaT yO u need TO kn OW

n a pretty Excel chart, the last 10 years of Australian and New Zealand interest rates is a gentle ski-slope upon which businesses and investors have been able to ride relatively smoothly (at least as far as borrowing money is concerned). In fact, until recently, the last time Australia saw a lift in the target cash rate was late 2010, and New Zealand around 2014. For both countries those increases were short lived, dropped back down quite quickly, and from that point on they just seemed to keep falling.

It’s a good thing too, with a GFC hangover, climate driven events, global pandemics, and a range of other factors creating economic headwinds against which all of us need to sail. But economics is a fickle beast, with some adversities driving the need for stimulus and others providing cause to show

Those gentle ski slopes hit a very steep jump in early 2022, with a sharp increase on both sides of the Tasman as central banks across the world attempt to curb rising inflation. For many small business owners (and prospective owners) this can mean dealing with an increasing cost of debt for the first time, and like anything new, it can all be a little

Whilst there’s almost certainly a little more pain to come, it’s worthy of note that today’s ‘high’ interest rates are only now back at 2015 levels (a time of relative economic stability) and most economists would suggest they are still ‘a little low’. All this change begs a few big questions; What is inflation? Why does it make interest rates go up? What does it all mean? And where will it end?

W HAT IS INFLATION AN y WA y?

Put simply ‘inflation’ is the rise in costs of goods and services over time. High inflation means the price of things is going up fast, low inflation and prices are going up slowly. Inflation is significantly driven by supply and demand, if demand is high and supply is low then prices will rise. When supply issues flow into the most basic commodities (think energy in the form of oil and gas) those price increases can quickly spill over into almost everything. Take food for example; as the cost of farming, shipping, refrigerating, and selling food goes up it hits everybody’s hip pocket, now people need to be paid more just to afford exactly the same groceries that they bought last week. Money, in terms of what it can buy for most people, is worth less than it was a week ago.

S O WH y ARE INTEREST RATES GOING u P ?

At its heart, raising interest rates is designed to discourage some consumer and business spending, the theory being that if you can restrict demand then supply can catch up and things can come back into balance. Of course, you can only restrict supply of necessities so much, but when central banks raise interest rates, they hope that enough people will restrict their spending (or not have money to spend) that it makes a difference.

S O , WHAT DOES ALL THIS MEAN WHEN y O u’ RE STARTING A B u SINESS OR BORROWING MONE y?

Firstly, it’s important to recognise that one of the factors that drives inflation is high consumer spending. Part of what the central banks are trying to do by raising interest rates is to ‘normalise’ consumer spending and reign-in what they consider to be excess. unemployment is low, wages are starting to see real growth because of

the tight labour market, and people still have money to spend. Central banks don’t want to stop spending, they just want to limit some of the factors that drive up prices.

Secondly, we need to remember that life goes on even in times of rising inflation. Depending on their target markets, and the goods or services they supply, there are a range of strategies that businesses can apply to address the impacts of inflation. If you’re starting a franchise business the first question to be asking your franchisor is “What strategies are in place (or are being considered) to combat the impacts of inflation?”

Here’s a few things to consider (whether you’re already in business or planning to start one):

- Raise Prices… Now some of you might be thinking, ‘hey wait a second, aren’t rising prices the problem?’ –yes and no. In times of inflation people expect prices to be increasing. One of the things driving inflation right now is spending power, people have money to spend, and supplies of certain things are limited. Small and medium businesses are often the last to raise prices, thinking they’re protecting their customers. The big players in town have no qualms about raising prices and/or looking to increase their margins.

If you did your business plan a few months ago, go back and review your assumptions. Are your costs right? Is your sell price right?

- Prioritise your most profitable products and services… It’s always worth looking at your product range and making sure you’re focused on delivering those things which give you

the best margin. Highlight ‘specials’ based on what works for you, actively cross-sell, up-sell, or alt-sell. Check over your product range and make sure you’re positioned for the best margin. Everyone knows the story of American Airlines saving $40,000 per year by removing one olive from each salad. Find your olives!

- Remember, not everything inflates at the same rate… Whilst economists distil inflation down to a single number, obviously not everything increases in price at that rate. Seasonality still matters, an over or under-supply of products due to external factors (flood, war, etc.) still makes a dramatic difference to the price of certain things. Many of these things can change very quickly. It’s important to look for value and to not simply assume that everything is or always will be more expensive.

W HAT ABO u T BORROWING MONE y?

How do rising interest rates impact borrowers?

- The Official Cash Rate… It’s true that interest rates are rising, they’ve gone up already and they will continue to rise. you can’t turn on the news these days without hearing talk about the stock market, the economy, and “these high interest rates”. The official Cash Rate in Australia as I write is this is 2.35%, in New Zealand it’s 3.00%. Objectively, neither of these are ‘high’. They’re also only a fraction of the cost of funds for any borrower, as financiers build in credit risk, operational costs, and of course profit margins.

In fact, the rates most businesses pay for loans are far more influenced by the risk assessment that applies to them specifically, to their industry, and to the nature of their transaction. This isn’t to say that the cost of borrowing isn’t going up, but metrics like the Official Cash Rate should be considered in context.

- Lock in your borrowing power… As interest rates rise the amount that a customer can borrow will often reduce. This is because most lenders look at historical earnings only, and then consider how much you could repay if your earnings stayed the same. To make matters worse, if you’re not looking at fixed rate funding the lender will build in a buffer in case payments need to be increased. In times of rising interest rates that buffer gets bigger, and your borrowing power goes down. In short if you’re confident in your business opportunity, it may not pay to wait to seek a finance approval.

- How inflation can help… A significant amount of business lending (particularly for terms of five years or less) is done on fixed rates. That means your payments never change for the term of the loan even if interest rates increase. This fixed rate funding becomes really important when you consider the impact of inflation…

Consider ‘normal’ inflation is say 3%, and we’re a company selling cups of coffee. Our coffee shop takes out a

loan with fixed repayments of $200 per week over 5 years. We sell coffee at $4.00 a cup today, but we put our prices up in-line with inflation (3% every year). By the time we get to the last year of our loan we’re selling coffee for $4.50 per cup, but our loan repayments are still fixed at $200 per week. If inflation is higher we will put our prices up more but our fixed rate loan repayments stay the same, a hedge against inflation.

W HAT WILL BRING INFLATION ( AND INTEREST RATES ) u NDER CONTROL ?

If anyone had a definitive answer to this question world leaders would be beating a path to their door, but broadly we can expect inflation will return to ‘normal’ when supply and demand come back into alignment. An overall increase in economic activity can also bring inflation down, but there’s little doubt that much of the sharp inflation we’re seeing now is caused by a range of chronic supply issues in the face of sustained high demand. It’s easy to blame Covid, or Russia, or floods, or El Nino, but ultimately, there is no one thing causing high inflation, and it’s no one thing that will bring it back down again.

OK, SO WHAT DO WE DO ?

I’m sure many of you have heard the trope about the Chinese symbol for crisis being a combination of the

symbols for ‘danger’ and the symbol for ‘opportunity’ (that isn’t exactly true, but it’s still a good story). What is true is that in times of high inflation sitting on cash is a bad strategy, money sitting in the bank reduces in purchasing power fast, and very few savings accounts will provide anywhere near the level of returns that can be achieved through sound investment. For most investors times of high inflation means it’s the time to deploy cash and ensure that it’s invested in where it can grow in dollar terms with the market rather than risk being left behind.

As a final thought, it’s important to remember that inflation is actually normal (much as some news outlets might try to make us believe otherwise, remember bad news sells best).

Zero inflation is an abnormality in our economic system (Official Cash Rates of nearly zero aren’t normal either). In mid-1985 base interest rates were about 16% and going to see Top Gun at the movies would set you back around $5. Here we are some 35+ years later, movie tickets still seem a bit steep to me (and don’t get me started on the price of pop-corn) but I’ll still be in the middle of the theatre watching Tom Cruise’s latest fighter jet masterpiece, doing Mach 2 with what’s left of my hair on fire, and happy enough to pay the price… inflation be damned.

Phil Chaplin | CEO | CFI Finance

acc O un T ing essen T ials FOR FRANCHISE B uy ERS

Groom | Co-Founder and Director | Franchise Accounting and Tax

Over the years I’ve met plenty of franchise owners who have found the accounting side of their business confusing. Often that’s because they have not established a relationship with the right type of accountant for their business. They might have tried to save money by delaying the decision to retain an accountant or thought that business accounting is just like a simple personal tax return (it isn’t).

IBut the accounting side of business can be understood. It just takes a bit of focus in the first few months — and the right type of advice. As the months roll by, you’ll become more confident with the accounting side of things and will start to understand what your figures are telling you about how your business is performing.

you can get started with understanding the financial side of business right away — before you even open your business. One of the best ways is to ask questions about the accounting side of business.

To get you started, here are some of the questions we are often asked, and how you can turn your questions into a learning experience that will help you throughout your time as a business owner.

Please note that this is general advice and you should seek advice for your circumstances from an accounting and tax professional.

W HEN SHO u LD I START WORKING WITH AN ACCO u NTANT ?

Business accounting isn’t like getting your personal tax done. It’s not a once a year thing. The right time to find an accountant for your franchise is when you are at the due diligence stage. Work

with them to complete your financial due diligence and then to correctly set up the accounting processes for your business. This will help you avoid expensive mistakes and financial stress in your business.

Laura approached and her husband, David, had been in business for three years by the time they approached us. They had already used two different accountants. They were behind with their tax returns, their accounting records didn’t correctly reflect the financial position of the business, and the business itself was unprofitable. Gerry also came to us. He had been in business for six months. Like Laura and David, his accounting files were a mess. In fact, the records were so far behind that he couldn’t tell whether the business was profitable, and he was late with his ATO lodgements for GST and PAYG. By this stage, he’d spent a lot of money and was starting to be concerned about cash flow.

Kate

A wise decision for both of these business owners would have been to find an accountant before they started in business. This would have helped them avoid the financial stress they were now experiencing.

But finding an accountant isn’t just about calling one for advice before you buy — important though that is. It’s about working with them, and with their recommended bookkeeper, to set up the accounting system, prepare a financial budget, and set in place the reporting systems that will help your business become profitable and have strong cash flow.

Some people put off getting an accountant because they don’t know how to work with a finance professional. you might associate accountants with year end tax returns, but in a business, the accounting work is ongoing — not just a year end thing.

So, it’s a very good idea to establish a relationship right from the start of your time in business. That way, your accountant can help you in three important ways.

1. Tax and accounting advice that’s relevant for you: your accountant will be an important source of information and advice as you run your business. When you are in business, there are many tax

and accounting requirements you need to comply with. And as your business grows, the financial issues will change. your accountant knows how to deal with these issues, and the better they know your business, the better they can advise you.

2. Help you achieve your financial goals. your accountant can prepare quarterly financial reports and discuss them with you. This will help you focus on your financial goals and make progress towards them. your accountant can also help with cash flow and budgeting, as well as tax planning.

3. Annual financial statements and tax return. Each year your accountant will prepare a set of financial statements for your business. The accountant will also prepare a tax return for your business, and take care of ATO lodgement. unexciting as these things are, they become stressful and costly if you get behind. Expensive catch up work is never the best start for a relationship with an accountant!

W HAT ACCO u NTING RECORDS DO I NEED TO KEEP ?

Remember Laura and Gerry from our earlier example? Neither of them set

up good record keeping systems. They decided to go with a DIy approach that seemed OK to them. Their franchisors gave them a couple of pointers, then they just did what they thought was right. Only it wasn’t right.

you see, there are specific record keeping requirements for business. And your accountant will want you to follow the best practices they have developed over the years. Good record keeping helps keep your books in order, saves you time, and saves you money. And like so much in life, it’s best to get set up right from the start.

When you set up your business, you’ll need to implement a system to keep track of income and expenses. you do this using accounting software. A few franchises specify the software you must use, but if they don’t, you should follow the advice of your accountant.

In our experience, it’s vital to get your accounting records set up before you begin trading. This helps you get into good habits and keep up to date with your accounting.

Here are three accounting things to do before you get started in business. These seemingly small things will make a big difference to the smooth running of your business.

1. Get your accounting software properly set up. you don’t just

turn on your accounting software. It has to be correctly set up and that takes a bit of time. And as a business owner you need to learn how to use it properly. The danger with leaving this to ‘later’ is that you’ll always be playing catch up when it comes to your ATO lodgements.

2. Establish a system to keep track of bills and receipts. When you run a business, you need a copy of every bill or receipt and they need to tie in to the transactions in your bank account. Thankfully, we have apps that take care of this. However, you need to get into the habit of using the apps correctly.

3. Learn about your payroll record keeping obligations. When you employ people there are record keeping obligations that you must comply with. These include employment agreements, working hours, and records of leave accrued and taken. As an employer you must also comply with superannuation payment requirements. In our firm, we help get set up with software that helps them comply with the law. But still, there’s quite a lot to learn. That’s why we recommend every business owner completes the free online training courses offered by the Fair Work Ombudsman.

W HAT DOES AN ACCO u NTANT DO ?

your accountant will do the year end work to prepare the financial statements for your business and also the business tax return. But this isn’t all they can do for you.

As a small business owner, you should be working with your accountant in three key areas:

1. Tax planning: This is usually an annual activity that takes place a couple of months before the year end.

2. Financial forecast: A financial forecast is something that every business owner should have. It is a financial model that looks at what you expect sales, costs, profit, and cash flow to be in the next 12 to 36 months. Even at the start of your business life, you should be looking ahead and using the forecast as a way to help you set goals and move towards them. your financial forecast can also take into account your personal financial needs and the way you expect to use the profit from the business to build your wealth.

3. Business development: An accountant who knows your business can help you develop and grow it. This might involve helping you improve your financial processes, review costs, or create plans for the future. As your business grows, your accountant can help you manage the growth and save yourself time and headaches. Typically, business development discussions take place quarterly or every six months.

These three services are all about adding value to your business. They are about helping you to get the most from your business, and saving you time on record keeping tasks — so you can get on with growing the business.

W HAT COSTS CAN I P u T THRO u GH THE B u SINESS ?

Despite what some people think, owning a business doesn’t allow you to get tax deductions for a heap of personal expenses. A company structure does give you some tax planning options, but only business expenses that are deductible for tax purposes.

The ATO has clear guidelines for what costs you can put through your business. Their website states, “ you can claim a tax deduction for most expenses from carrying on your business, as long as they are directly related to earning your assessable income.”

The ATO also says that the expense must have been for your business, not personal expenses, and you must have the records to prove it. Some expenses are not deductible even if they were related to your business, for instance entertainment expenses and traffic fines.

For instance, travel to your franchise conference is a legitimate business expense, while your kids’ school books, your grocery shopping, or haircut are not. If you use your business bank account to pay personal expenses your accountant will make adjustments to correctly account for them.

your accountant or bookkeeper will help you correctly record business expenses and learn what is a business expense and what is not. Part of the accountant’s review work is designed to identify transactions that may not be business related. They will discuss the items with you if needed.

H OW DOES GST WORK ?

As a business owner, it’s your responsibility to register for GST if your

turnover exceeds the $75,000 threshold or is likely to exceed it. your accountant can take care of the registration on your behalf.

When you commence trading you will then:

• include GST in the price you charge for your goods and services

• claim credits for the GST included in the price of goods and services you buy for your business.

The GST a business charges to their customers is shown on the Tax Invoice. This is an important document because it provides evidence of the GST that has been charged and paid.

your accounting software or point-ofsale system will need to be set up to correctly show and track GST. you must also keep copies of tax invoices for the purchases you make. A tech savvy accounting firm will get you set up with apps that scan receipts and bills, and send them directly to your accounting software. This means there’s no need to keep paper receipts, instead you scan a receipt with your phone, or send it to the software directly from your email.

W HAT PA y ROLL RECORDS DO I NEED TO KEEP ?

Payroll is a complicated area of business and it’s important to get it right. There are significant penalties for failing to comply with the law regarding employee pay and recordkeeping, and if you don’t pay PAyG and Superannuation as required.

From an accounting point of view, you need to record gross wages, tax and super obligations. your accountant or bookkeeper will help you set up payroll software to track these things, However there are also specific requirements relating to, for instance, recording of hours worked, leave entitlements, pay rates and pay slips.

As an employer you’ll also need to use the ATO’s Single Touch Payroll (STP) system to report each wages payment, and the Superstream process to pay Super.

your accountant will be able to advise you on the accounting side, including STP and Superstream. As an employer, it’s your responsibility to understand the employment paperwork and payroll aspects of business. your franchisor may provide guidance, or you can find information on the Fair Work Ombudsman’s Website (www.fairwork.

gov.au), or use the services of an employment and HR specialist.

Each time you pay an employee, you are required to withhold PAyG from their pay. This is then paid to the ATO as part of the BAS process. Each quarter you pay Superannuation on behalf of your employees.

W HAT IS A BAS?

your business will need to submit a Business Activity Statement (BAS) to the Australian Tax Office (ATO), usually quarterly. your accountant will do this for you as part of their service.

The BAS shows the sales your business has made, the GST charged to customers and the GST paid to suppliers. It also shows wages paid to employees and the PAyG tax withheld from their wages.

you will then pay the ATO the difference between the GST you collected from customers and the GST you paid suppliers, as well as the PAyG withheld from wages. If you paid more GST than you collected, you’ll receive a refund from the ATO.

It’s important to lodge and pay your BAS on time, as penalties apply for late lodgement and interest is charged on overdue amounts.

D O I NEED A BOOKKEEPER ?

you may need a bookkeeper to help you stay on top of your financial record keeping. It’s definitely a good idea to use one in the early stages. A good bookkeeper can help you get your accounting systems running smoothly,

which saves time and money later.

A bookkeeper typically takes care of matching bank transactions to bills, receipts and invoices. They can also help with payroll processing. They can also set up the various accounting apps that you will use.

Ideally your bookkeeper will work closely with your accountant. The accountant may be able to recommend a bookkeeper, or may provide that service from within their firm. If you use the accountant’s bookkeeping services, you can avoid the need to recruit, manage and instruct the bookkeeper. your accountant should be able to provide advice as to whether a bookkeeper would be helpful in your circumstances.

H OW CAN I GET MONE y O u T OF THE B u SINESS ?

“How do I pay myself?” This is one of the earliest questions a business owner asks. We all have living costs, so the business needs to provide us with a living.

Owner’s Wages

your first goal is to pay yourself for the work you do. We call this ‘Owner’s Wages’. Depending on the franchise, it might take a bit of time before there is enough business income for you to take a wage. But you should ‘go on the payroll’ once you see that the operating costs are being covered each month. This means you’ll be paying yourself every month and can stop living on your savings or your partner’s wage.

Whatever franchise you buy, your initial investigations should help you identify

whether the business can pay you a decent wage for the work you do. This is a bare minimum requirement. For instance, if you are managing a hospitality business, you’ll want to see that the business can generate enough to pay you a manager’s wage. If you’re a handyman or pool technician, you’ll want to receive an amount appropriate for your skills and experience.

Towards the end of the financial year, you and your accountant can assess whether it makes sense for you to receive additional payments on top of the wages you’ve already received.

It’s important to understand that you’ll need to pay PAyG tax and Super on your wages. Just because you’re the owner of the business doesn’t mean you can just take money from the business and not deal with the tax system.

Other ways to get money out of the business

As your business progresses, your accountant will help you decide on tax effective ways to repay any money you have invested in the business.

This might include loan repayments or dividend payments, depending on the structure of your business and your personal circumstances. These payments have tax consequences beyond regular PAyG tax, so it’s important to get advice before you take money out of the business.

This seems like a lot of stuff to know! yes, there is quite a bit to the accounting aspects of running a business. Remember, an experienced business accountant and their advisory team have spent years developing their understanding and skills. your goal is not to become an accountant but to learn how to work well with your accountant, bookkeeper and advisers. Today’s accounting technology reduces much of the record keeping burden and allows you and your adviser to focus on profit improvement and business growth. And by getting things done right from the start you’ll be well placed to progress towards your goals.

Kate Groom

Co-founder and Director Franchise Accounting and Tax www franchiseaccountingand tax.com.au/

WHAT SHO u LD FRANCHISEES KNOW be FOR e Taking u P a FR anchise

Robert Toth | Special Counsel | Sanicki Lawyers

Despite the difficulties experienced by business through two years of Covid it is evident that the concept of franchising is stronger than ever.

Covid helped to establish a new order in business and opened up new opportunities in sectors such as learning and education, health and fitness, beauty and business services such as real estate and home help services. Many people who were previously employees have taken stock of their lives and and have opted for greater independence and a work life balance which has also shifted employees to the franchise model.

The process of selecting the right franchise is filled with excitement, trepidation and risk, like any business venture really!

The Franchise Code changes that came into effect in 20201 has led to greater disclosure by Franchisors and more documentation for franchisees to review and make sense of.

This means that franchisees now more than ever need to seek specialist franchise legal advice before entering into a franchise to help them understand the key obligations and responsibilities and risks.

A franchisee can get carried away with the franchisors glossy brochures, marketing spiel and sign up in haste or with rose coloured glasses and then regret the decision.

The best way to make an informed decision is to get advice from a Specialist Franchise lawyer and accountant who members of the Franchise Council of Australia (FCA).

Seeking advice from your local conveyancer, family lawyer or neighbour over the fence just means you will be going in blind to the key issue.

Specialist franchise lawyers know what is going on in the sector - the good, bad and the ugly!

Irrespective of how attractive and compelling the franchisors marketing and sales pitch may be, the decision should not be an emotional one.

If the numbers don’t work, that is after doing your own cash flow projections with the support of your accountant or

financial advisor then you are better to walk away!

What I mean by the numbers not working is this:

a. Can you to take a reasonable wage for your hours worked?

b. Will you be able to cover any loans or finance taken out to fund the franchise?

c. Will you have an asset to sell and or get a return on your investment (ROI) in the future.

W HAT y O u SHO u LD KNOW ABO u T THE F RANCHISE C

ODE CHANGES

On 1 June 2021, the Australian Government made amendments to the Franchising Code following the

Many of the changes affect agreements entered into, renewed, or extended on or after 1 July 2021 while the dispute provisions apply to any dispute notified on or after 2 June 2021.

The key changes are greater disclosure by the franchisor with an updated Disclosure document around supplier rebates, leases, on line sales, social media earnings information, capital expenditure and end of term arrangements.

There is also an updated Information statement and key fact sheet which is a summary of the key terms of the arrangement and highlights important key information.

The irony in all this is that franchisees now have more documents to review and absorb before deciding whether to take up a franchise.

W HAT IS THE PROCESS TO SIGN u P TO A F RANCHISE ?

Franchise opportunities are advertised and promoted online, on cars and we see them all around us.

A franchise can be sold via the founder, a business agent or franchisor sales manager.

Their goal of course is to get you to sign up, that’s how they make their commission or reach their targets

On enquiry you should receive the standard form Information statement from the franchisor or the agent or broker.

you may be then asked to sign an NDA or confidentiality agreement before the franchisor releases further financial or other confidential information about the franchise system.

you will be asked to complete a detailed application form with personal and financial details for the franchisor to give you approval.

Once you are approved the franchisor will ask for a deposit or Document fee to be paid before they prepare and issue the suite of franchise documents which will commence the 14 day disclosure period.

The suite of franchise documents should include:

• The disclosure document with attachments in the form required by the Code;

• The franchise agreement in the form required to be signed by the franchisee;

• Any lease, offer to lease, sublease or occupancy License negotiated by the franchisor;

• A receipt for the franchisee to acknowledge they received the suite of documents which starts the 14-day disclosure period;

• The legal, accounting and financial advice certificates the franchisee should complete and return with the signed franchise agreement;

• In some cases, a “no prior representation statement” which requires the franchisee to set out any statements or representations made by the franchisor (or their agent) prior to signing the agreement on which the franchisee relied.

This statement is an important document the franchisor can rely on if there is a dispute down the track so franchisees should not ignore it.

Franchisees should set out in the statement if any special promises or concessions have been offered by the Franchisor (or its agent or broker). This document actually protects the franchisor. So if there have been any special concessions don’t rely on verbal promise make sure they are set out in the franchise agreement or the prior representation statement.

S EEKING LEGAL AD v ICE

It is not compulsory for franchisees to seek legal, accounting and financial advice however many franchisors will now insist their prospective franchisees get legal and financial advice as this reduces risk to the franchisor.

Seeking legal advice from a franchise law specialist will also assist the

Government’s response to the Fairness in Franchising Inquiry in 2019.

sign on process as an experienced lawyer will focus on the important commercial issues and identify issues of concern where there may be room for negotiation, rather than recommending wholesale changes to an agreement which are unlikely to be accepted and aggravate the relationship from the very beginning.

S OME BASIC R u LES FOR FRANCHISEES

Rule one: irrespective of whether you seek legal advice (which we highly recommend) you should still read and become familiar with the documents as it is your contract and sets out your rights and obligations and those of your franchisor.

Rule two: do not rely on advice from your suburban conveyancing lawyer, next-door neighbour or your mate at the pub! That’s not advice.

Rule three: realise that entering into a franchise is one thing but getting out of it is not so easy.

Franchise agreements are typically 50 to 100 or more pages and can be difficult going without a glass of red wine in hand!

Rule four: Franchisors will often say their agreements are not negotiable – that is not always the case, and in fact we often negotiate reasonable concessions. There can also be greater room to negotiate where it is a new franchise system the franchisor is keen to roll out.

Things to reasonably negotiate might be reduced royalty over the first 12 months to get a chance to build the business, reduced establishment fees, minimum performance criteria, renewal terms and costs and limiting noncompete restraint provisions.

Any concessions should be set out in the agreement and signed by both parties and dated prior to or on the date the franchise agreement is signed.

D ISCLOS u RE D OC u MENT

Franchisors need to give the franchisee the disclosure document with the key fact sheet to franchisees at least 14 days before they either enter into an agreement or make a non-refundable payment.

The 14-day disclosure period only starts once the franchisor has made the full and proper disclosure required and provided all relevant documents

including the leasing information and includes earnings information in the disclosure.

If lease information is given later or differs, the franchisee has another 14day disclosure period from that date.

It should be noted that neither the franchisor nor franchisee can reduce the 14-day disclosure period as it is a minimum mandatory period under the Code.

L EASE /O CC u PANC y INFORMATION

The franchisor must provide full details of the lease and occupancy rights with a copy of any lease documents for example – the offer to lease- agreement to lease- lease- sublease- occupancy license and lease disclosure statement issued by the landlord.

If the franchisor does not provide full and accurate information about the lease rights in the disclosure document the 14-day disclosure period does not start until they provide that information.

If the final lease details are different to the information in the disclosure document previously given, the 14 cooling off period only starts when that information is given, so the franchisor risks a franchisee being able to walk away.

This means the days of signing up a franchisee without a site or while in negotiations for a site are fraught with risk.

Franchisor’s must also disclose if they have any interest in the lease or freehold and any rent incentives they receive.

R EBATES AND FINANCIAL BENEFITS

The percentage of rebates the franchisor receives (financial benefit) from each supplier over the last financial year as a percentage of all purchases by franchisees in the group (this excludes supplies by the franchisor or associate of a franchisor) now has to be provided.

There is no need to disclose this information if the agreement allows the franchisee to buy from non-approved suppliers or the rebate is paid to a cooperative fund controlled by the franchisor.

Rebates do not include payment by a franchise to the franchisor, master franchisor or associate for a wholesale supply and a lease incentive is not a

rebate, but franchisors still need to disclose the lease incentives.

E ARNINGS INFORMATION

Franchisors must if they give earnings information give it in the disclosure document (not before or after signing the agreement) and include a statement that the information is correct to the best of their knowledge or state that the information may not be accurate.

A breach may attract a civil penalty of $66,000 and failing to provide the information means the 14-day disclosure period commences only when the information is given and attached in it.

C APITAL Ex PENDIT u RE

Franchisors can only require a franchisee to undertake capital expenditure if a majority of franchisees agree where it affects the majority, or the express consent of the individual franchisee is given.

T ERM AND RESTRAINT

Franchisors need to disclose if the franchisee has any right to goodwill at the end of term and if the agreement has a restraint or non-compete clause.

The Code has been amended to provide that a franchisor can only rely on a “serious breach” of a restraint of trade clause. Serious breach is not defined and the breach would have to be before the term ends.

This sounds the death knock for restraint of trade provisions to a large extent for franchisor who will be left with protecting their IP, know-how and confidential information.

T ERMINATION R IGHTS

The seven grounds for a Franchisor to terminate for “special circumstances” now require the Franchisor to give a franchisee 7-day prior notice of termination even for special circumstances which then allows the franchisee to raise a dispute.

The franchisor cannot terminate the franchise if the franchisee raises a dispute and the parties must try and resolve the matter in the 28-day period or refer the matter to the ASBFEO for mediation or arbitration.

In the meantime, the Franchisor can require the franchisee not to operate the business in the 28-day period.

C OOLING OFF RIGHTS

The previous 7-day cooling off rights for franchises has now been extended to 14 days.

Can you change your mind once you have signed up?

Franchisees can of course change their mind at anytime in the 14 day disclosure period. In this period the franchisees is entitled a refund in full of any money paid.

you can also decide not to proceed in the 14 day cooling off period however in this period the franchisor usually has a retention sum which is an amount they can retain from the franchise fee you may have paid them.

E ARLy TERMINATION RIGHTS FOR FRANCHISEES

Franchisee’s under the Code now also have a right at any time during the term to write to the franchisor and seek early termination of the agreement giving reasons.

The franchisor has 28 days to respond and state whether or not they agree and give reasons why they do not agree.

It is highly unlikely the franchisor will agree to allow a franchisee to exit and there is no guidance under the Code what are considered good or acceptable reasons and it will be something yet to tested and will likely lead to the parties mediating.

L EGAL COSTS

The Franchisor can no longer charge franchisees legal costs for any undetermined and future legal service costs, other than an upfront fixed fee set out in the agreement.

The upfront “fixed amount of dollars” (fixed fee) can only be for preparing, negotiating and executing the agreement.

S ELLING A FRANCHISE B u SINESS

Franchisees now benefit from a 14-day cooling off right even after settlement of the business has occurred. Therefore, when selling a franchise business there should be special conditions that make the settlement conditional upon the 14-day cooling off period in favour of the purchaser ending.

M ARKETING F u NDS

The Code uses the word marketing, instead of advertising to clarify the Code applies to more than just advertising. It also now extends marketing fund obligations to the “fund administrator” who could be the franchisor, a master franchisor or a third party authorised to administer the fund for the franchisor or master franchisor.

T HE O PERATIONS MAN u AL

Most franchise agreements include provisions requiring franchisees to comply with the Operations manual and therefore franchisees should ask to see the Operations manual before entering into the franchise agreement or in the disclosure or cooling off period.

T HE F RANCHISE A GREEMENT

This is the contract setting out the parties rights and obligations, (generally weighted in favour of the franchisor) with consequences for a failure to comply

which may give rights to serve a breach notice and even termination.

It is often assumed that the agreement will contain positive obligations on the franchisor however most agreements will state the franchise “may” not that they “must” do certain things. This makes it difficult to allege a franchisor has breached the agreement where they do not have a positive obligation.

Franchisees do have protection under the Franchise Code, the Australian Consumer Laws and unfair contract provisions and can instigate the dispute resolution process and seek mediation or arbitration via the ASBFEO where a dispute cannot be resolved directly with the franchisor.

W HAT ARE THE u S u AL FEES PA y ABLE TO THE F RANCHISOR ?

Franchise Fees

Franchisors are tending to reduce the up-front franchise fee to make their franchise more attractive and affordable

and often include the training fee into the up-front franchise fee.

Royalty

The service fee or royalty is usually expressed as a percentage of the franchisee’s gross sales or it can be a fixed weekly or monthly fee.

Most franchises however charge a percentage royalty for example 8% of the gross revenue. This works for the franchisor as they receive their royalty on the franchisees turnover while the franchisee carries all the costs of operating the business!

This is the key reason many franchisees fail if the royalty and associated franchise fees are too high and there is insufficient margin on sales.

This is why it is critical for franchisees to do their own objective financial analysis and prepare cash flow projections with their accountant before they commit to see if the business model will work for you.

Will you be able to take a reasonable salary for your effort, cover your

overheads rent and staff costs?

Tip: If relying on the franchisor’s earnings information, ensure their model makes provision for a salary to the owner /operator before showing a profit.

Working capital

We often find that the working capital requirements set out by franchisors in their disclosure documents are grossly understated particularly for a new greenfield site, so check with your accountant what a reasonable amount of working capital is needed to avoid financial stress in the first 6 to 12 months of operation.

T ERM AND R ENEWAL

Due to changes to the Code and the franchisees right to seek early termination of the agreement long term franchise agreements are less likely and most systems tend to offer 5 year terms with options but it does depend on the nature of the business.

Just bear in mind that if you sign up to a 20 year term the only way you can exit really is by selling the business during the term.

S ITES AND T ERRITORIES

Mobile franchises (such as those providing gardening or cleaning services) will generally be granted for a specific territory – listed as a number of postcodes or marked on a map attached to the agreement.

The territory may be exclusive or non exclusive and this should be understood so you are aware if the franchisor or other franchisees can operate or market in your territory.

This has also been affected by on line sales and the Code requires franchisors to now disclose what occurs when here are on line sales.

What the Code does not do is to make franchisors allocate revenue for on line sales to the franchisee so you need to carefully check the franchisors agreement and policy on this issue.

Retail franchises (such as cafes or gyms) generally are not allocated a territory just a site from which they operate.

G OODWILL

Most franchise agreements provide that any ‘goodwill’ developed in the franchise business remains with the franchisor on the basis that the franchisee has

only developed its goodwill due to the rights granted by the franchisor to use its system, brand and IP and therefore once that ends there is no goodwill the franchisee can claim.

under the new Code disclosure requirements, the franchisor must set out if the franchisee is entitled to retain any goodwill at the end of the term.

It is generally accepted that both the franchisor and franchisee generate their own goodwill however the franchisees goodwill is very much tied to whether they have a lease or occupancy right and some term left on their franchise agreement to sell.

If you have 6 months left on your lease and franchise term then you have little to sell!

Su MMAR y

There are many things to consider and many tricks and traps which you need to be aware of and the best insurance is to get specialist franchise legal advice.

Franchisors do their due diligence on you so we recommend you also do your due diligence on the franchisor and talk to other franchisees in the system to get feedback.

Once you are in a franchise it is not easy to exit and franchisors are not in the business of buying back franchise units. Most franchise businesses have a lifespan after which you will likely want to sell and move on.

I also suggest you speak to your wife partner or beloved other and make sure everyone in the family is in agreement with your decision to take up the franchise as it is a huge step emotionally and financially.

As franchise lawyers we often see people taking up a franchise and then regretting their decision.

So ask yourself this … can I see myself doing this 3 or 5 years down the track?

The best investment is getting the right specialist legal and accounting advice before you commit so you can make an informed decision.

Robert Toth

Special Counsel | Accredited Commercial Law and Franchise Specialist | Sanicki Lawyers

0412 673 757

Robert@sanickilawyers.com.au https://sanickilawyers.com.au/

consistency

Vidstep is an Australian, guided instructional video technology to create simple yet comprehensive microtraining and process content in minutes, to drive a quality network and successful franchise. Used by over 30,000 clients in 127 countries, if YouTube and an instruction manual combined, Vidstep would be it. With its 'in video' product purchasing capabilities, viewers not only know how to do it, they know exactly what tools and products they need to get the job done.

n e W RegisT e R

Provides improved

access to

information, but potential franchisees must still do their homework

Jason Gehrke | Director | Franchise Advisory Centre

Approximately 1,500 franchisors have now listed themselves on the Australian Government’s new online Franchise Disclosure Register (www.franchisedisclosure.gov.au), which was made available to the general public from 15 November 2022.

The Register was a recommendation of the 2018 Franchising Inquiry, and is intended to be a definitive list of entities which offer franchises in Australia. It is hosted and administered by the Australian Government’s Department of Treasury, and was established to increase franchisor transparency and access to disclosure information and assist prospective franchisees make an informed decision before entering into a franchise agreement.

The Register website states that the Register does not endorse any franchisor, and that the information on the register has been provided by franchisors, with the site’s terms stating that the government “does not review, vet or endorse any franchisor material prior to its inclusion on the register”.

It further includes the disclaimer that the Commonwealth makes no warranty in relation to the accuracy of the franchisors’ information on the Register, and that users must undertake their own due diligence (including seeking professional advice from independent legal, accounting and business advisors) before entering into a franchise agreement.

When first proposed in early 2021, the Register was initially to include disclosure documents, but instead moved to a required list of information

that franchisors must provide, with the provision of any disclosure documents or franchise agreements to be voluntary instead of mandatory.

However, the Register administrator may still require a franchisor’s disclosure document, Key Facts Sheet and standard form franchise agreement to be included in its listing, with a number of franchisors already voluntarily uploading their franchise agreements

and disclosure documents.

The Register requires franchisors to provide their name, trading name, ABN, office address, phone and email contacts, and ANZSIC division and subdivision codes for the industry in which the business operates, as well as other information which previously was voluntary, but following the latest Code changes, will now be mandatory.

The Franchise Disclosure Register

has 1,499 franchisors listed as at 3 December 2022, however this figure does not provide a clear indication of the number of franchise brands operating in Australia as multiple franchisors may operate under the same brand as master franchisees.

For example, as at 25 November 2022, there were 177 listings on the Register relating to the search term “Jim’s” (with an apostrophe), and a further 21 relating to the term “Jims” (without an apostrophe) for a total of 198 entities potentially all offering franchises relating to the Jim’s Group of 52 franchise

brands via a network of divisional and regional master franchisees, each of which would be required to list on the Disclosure Register.

The number of brands operating in Australia has been estimated over recent years to be somewhere between 1,000 and 1,300, with studies by Griffith university showing a slight decline of brands from 1,200 in 2012 to 1,160 in 2016.

The exact number of franchise brands currently operating in Australia is not revealed by the Franchise Disclosure

Register’s current search functions, and will potentially require further analysis to determine a precise amount.

The Franchise Disclosure Register is understood to be the first mandatory national register of franchisors in the world. Similar registers are known to exist in certain states of the united States of America, but are restricted to franchisors operating in those respective states, and not the nation as a whole.

The Register is mandated by Australia’s Franchising Code of Conduct, the national regulations which govern the franchise sector that were first introduced in 1998 and which have been updated over the years including as recently as 11 November 2022.

Australia is arguably the most heavilyregulated nation for franchising on the planet, with the expansion of the Franchising Code since 1998, and in particular, since significant changes were implemented last year.

The changes (including the introduction of the Franchise Disclosure Register) resulted from a 2018 Inquiry by a Joint Parliamentary Committee following extensive media coverage claiming systemic problems in the franchise sector.

Some of the main changes to the Franchising Code that affect potential franchisees include:

• A new Key Facts Sheet that is essentially a short summary of the disclosure document that franchisors must provide with other disclosure information. (It should be noted that information required for the Key Facts sheet overlaps some of the information required for the Franchise Disclosure Register, but that each provide a different range of information, and therefore both should be considered by potential franchisees);

• An extension of the cooling-off period from seven to 14 calendar days for new franchises, as well as an extension of cooling-off rights to buyers of existing franchises (which existed in early versions of the Code from 1998, but was removed until it was reinstated in 2021);

• Improved disclosure of future capital expenditure, plus disclosure of the nature of rebates and how these are calculated, as well as whether and how these are shared with

franchisees;

• Improved disclosure of leasing information if premises are required;

• A ban on passing-on the legal costs of preparing a franchise agreement;

• Improved disclosure of marketing funds, with penalties now applicable for abuse of marketing funds;

• A new seven-day notice period to a franchisee before termination on the basis of “special circumstances”, with a 28-day period to allow for dispute resolution processes;

• Restraint clauses in franchise agreements are weakened by a new “serious” breach requirement (although serious is not defined) to narrow the circumstances in which a restraint of trade clause will be enforceable;

• Dispute resolution to include conciliation and voluntary binding arbitration (in addition to mediation), plus franchisors cannot refuse to take part in multi-party dispute resolution;

The major changes to the Franchising Code made in 2021 result in more information being made available to a potential franchisee.

The purpose is to help franchisees make more informed decisions prior to committing to a franchise, however an increase in the volume of information provided to a potential franchisee may not make it any more meaningful if the potential franchisee is not prepared to invest the time and effort to read and understand the franchise agreement and disclosure document for themselves, as well as seek appropriate legal, accounting and business advice from experienced franchising advisors.

To further assist potential franchisees with their due diligence, the Australian Competition and Consumer Commission (ACCC) provides a free online pre-purchase course for potential franchisees that was first introduced in 2010 and which has been undertaken by more than 20,000 people.

The course “Is Franchising for Me” was updated in 2021 to include changes to the Franchising Code and is divided into six modules made up of one or more lessons per module.

Each lesson takes less than 10 minutes to complete and the entire course can be completed in under 90 minutes.

This course is designed to help potential franchisees better understand the commitment of signing a franchise agreement, and equip them with basic knowledge to conduct their own research and ask more informed questions of their franchisor and/or their legal, accounting and business advisors.

To access the online course “Is Franchising for Me”, visit https://www. accc.gov.au/about-us/tools-resources/ cca-education-programs/franchisingeducation-program.

Not only have changes to the Franchising Code increased the amount of information to potential franchisees, but additional changes in early 2022 increased the penalties that can be imposed on franchisors for breaching the Code.

Financial penalties for breaches of the Code were doubled, as well as an expansion of the conduct to which penalties may apply, plus a new mega penalty was introduced worth $10 million, or three times the value of the benefit derived from the contravening behaviour, or 10% of the franchisor’s turnover, whichever is the greater.

Financial penalties under the Code were doubled from a maximum of 300 to 600 penalty units. At the time of writing, the value of a single penalty unit was $222, which means a maximum fine of 600 penalty units for a single breach of the Code would cost a franchisor $133,200. A single breach may be determined in regards to a franchisor’s non-compliance with the Code in their dealings with a single franchisee. If the franchisor engages in non-compliant behaviour with multiple franchisees simultaneously, multiple fines may apply.

The ACCC has the authority to issue a franchisor an infringement notice worth up to 50 penalty units for non-compliant behaviour, which, if paid, does not accrue an admission of wrongdoing by the franchisor and may arise from potentially minor or isolated breaches. However, where the ACCC investigates serious breaches of the Code, the matter may be referred to the Federal Court to determine the extent of the contravention and the total number of penalty units that may apply.

The increased penalty provisions apply to those elements of the Code for which penalties already applied before April 2022, as well as the inclusion of

additional penalty provisions with fines of up to 600 penalty units for franchisors who:

• Enter a franchise agreement that limits or excludes the obligation to act in good faith;

• Fail to provide an information statement to a potential franchisee within seven days of their expression of interest in the franchise;

• Enter into an agreement that requires a franchisee to pay the franchisor’s costs in settling a dispute under the agreement;

• Unreasonably withholds or revokes consent to a franchise transfer;

• Terminates a franchise where a breach by the franchisee has been remedied;

• Fail to provide franchisees with a copy of the marketing fund audit within 30 days of receiving it;

• Fail to give seven days’ notice of termination; and

• Require franchisees to undertake significant capital expenditure during the term (with some exceptions).

In addition to the doubling of the penalty units system, the Franchising Code was also amended to include megapenalties for franchisors of up to $10 million, or three times the commercial benefit achieved from the non-compliant behaviour, or 10% of the franchisor’s gross annual turnover, whichever is the greater.

The mega penalty applies to breaches by a body corporate (with fines of up to $500,000 applicable to a person who is not a body corporate) for breaches of Code provisions including:

• Failing to disclose materially relevant facts;

• Restricting franchisees’ freedom to associate for a lawful purpose;

• Failing to compensate franchisees for early termination of their agreements where the franchisor exits from the Australian market, rationalises its network or changes its distribution model, and failing to buy back vehicles, spare parts and tools under these circumstances, or if the agreement is not renewed. (While this provision is largely targeted at auto franchisors, it may apply to all franchisors); and

• Failing to provide reasonable opportunity for a franchisee to make a return on their investment.

Despite the increased protections for potential franchisees arising from changes to the Franchising Code, as well as greater access to information via the Franchise Disclosure Register and the ACCC’s free online education program, nothing can prevent a person making a bad business investment if they fail to undertake appropriate due diligence before signing a franchise agreement.

In this regard the Franchise Advisory Centre recommends a standard formula for due diligence for first-timers in business as follows:

undertake one hour of research for each thousand dollars to be invested in the business.

under this formula, a $200,000 business investment would take 200 hours of research, or the equivalent of five continuous weeks where the research is treated like a job for 40 hours per week.

That research can include (but is not limited to):

• Undertaking the ACCC’s free course “Is Franchising for Me?”, as well as other free small business courses online at www.business.gov.au;

• Reviewing all information provided by the franchisor on their website, the Franchise Disclosure Register etc,

• Reading the franchise agreement, disclosure document, and other documents provided by the franchisor;

• Talking to as many current and former franchisees as possible (their details will be found in the franchisor’s disclosure document);

• Consulting with an accountant, lawyer and business advisor with appropriate qualifications and experience in franchising;

• Assessing any potential site from which the franchise is to be operated, including undertaking market research, traffic and pedestrian counts, etc.

• Preparing an extensive and detailed business plan.

Research has shown that the more work a potential franchisee does before

signing a franchise agreement, the better their business outcomes are likely to be.

For additional information, see below.

• To undertake the ACCC’s education program for potential franchisees “Is Franchising for Me?”, visit https:// www.accc.gov.au/about-us/toolsresources/cca-education-programs/ franchising-education-program

• To see the Franchise Disclosure Register website, visit www. franchisedisclosure.gov.au

• To see the latest version of the Franchising Code of Conduct, visit https://www.legislation.gov.au/ Details/F2022C01111/Download

Jason Gehrke, Director

Franchise Advisory Centre

07 3716 0400

jason@franchiseadvice.com.au www.franchiseadvice.com.au

A CASE ST u D y IN FRANCHISING The Potential Risks of guarantees

WHy A GuARANTEE ?

Franchisors will not always require guarantees. It depends on what structure the franchisee adopts to acquire and operate a franchised business and the nature of the franchise business.

Guarantees make a third party responsible for the failure of one party to discharge its obligations or meet its liabilities to another party, in situations in which the party who is owed the payment of a liability or performance of an obligation has concerns about the risk that the other party will ultimately not meet a liability or perform an obligation. The risk is managed by making a third party ultimately liable for the obligation or liability. The device used to manage the risk is a guarantee and indemnity.

Most people know situations in which guarantees and indemnities are required. Banks and other lenders may require a guarantee as a form of security to protect it from the borrower’s default in repaying a loan. Landlords may require it to protect the landlord from a tenant not paying rent or abandoning the lease before the end of its term. Suppliers may require a guarantee to lessen the supply of goods on a deferred payment or credit basis.

One reason lenders, landlords, suppliers and franchisors require a guarantee is because of the other party’s business structure. If the loan, lease, grant of a franchise or supply of goods is to a private company, with no obvious assets and a paid up share capital of $2.00, there is an obvious risk of financial loss in the event of default in meeting liabilities and performing obligations that cannot be enforced against assets of a company that has no assets.

Bill Morgan | Consultant | Morgan Mac Lawyers

Turning specifically to the franchise industry, franchisors may require guarantees from franchisees depending on the nature of the business.

Firstly, the franchisor will require persons standing behind a franchisee that is a private company, usually the directors and shareholders, to provide a guarantee that contractually obliges them to be responsible for meeting the liabilities and performance of obligations of the franchisee company.

Secondly, not all, but many franchise businesses are premises based. These may be divided between arrangements in which the franchisees are required to lease their own premises from the landlord (in which case the landlord may require guarantees if the franchisee/ tenant is a company) and those in which the franchisor requires the franchisee to license or sublet premises leased by the franchisor. In the latter circumstance, the franchisor will require guarantees from directors or shareholders of the franchisee company for that company’s obligations under the sublease of occupancy licence.

The franchisor requires guarantees from the persons standing behind franchisee company to manage the risk of non-

compliance with the terms of a franchise agreement, sublease or occupancy licence and as party of a panoply of contractual terms that transfer the risk of business failure of the franchise business from the franchisor to the persons standing behind a franchisee company.

Gu ARANTEE RISKS

The shifting of risk to the individuals that stand behind franchisee companies that comes from signing guarantees is often underestimated or not recognised by those guarantors.

The main risk is that, subject to a dollar limit on the exposure of the guarantor under a guarantee, which we have rarely seen in hundreds of guarantees signed by guarantors, the guarantor’s personal assets are at risk if the franchisee company cannot pay its debts to the franchisor or meets its obligations under the franchise agreement because of the financial failure of the franchise business.

The personal liability of the guarantor may extend to:

1. unpaid invoices for goods supplied by the franchisor to the franchisee;

2. unpaid rent or premises licence fees; 3. unpaid franchise fees.

Often franchisees and guarantors of franchisee companies fail to appreciate that unpaid rent and unpaid franchise fees includes future franchisee and future rent. This becomes a loss to the Franchisor if the franchisee and the people behind it abandon the franchise business and business premises during the term of the franchise. In such circumstances, the franchisor is left with little option but to pursue the guarantors for the losses.

The risk to the guarantor’s personal assets will be exacerbated if the guarantor is required to give a security for its obligations under the guarantee.

T HE IMPACT OF G u ARANTEES ON FRANCHISE E x IT

The risks of a guarantee for individuals standing behind a franchisee company become a difficulty when a franchisee seeks early exit of the business.

Abandonment as a means of exiting a franchise during a franchise term is a poor option and exposes a guarantor to potentially substantial

losses if the franchisee company is financially distressed and not able to meet its obligations to the franchisor.

Abandonment is a breach of a franchise agreement that may trigger franchisor losses for breach of contract, for which a guarantor may ultimately be liable.

In seeking to exit the franchise, in the circumstances or a dispute, and reaching an agreement by settlement negotiations, the fact that a guarantor may require a discharge of the guarantee can complicate reaching terms of settlement. No terms of settlement will be attractive to a guarantor if the exit of a franchisee from the franchise does not result in a discharge of guarantors from a guarantee.

The secondary liability of guarantors for the liabilities of franchisee companies does not end until those liabilities have been met regardless of when and how the franchise agreement ends unless the guarantor has a legal claim that allows it to avoid the guarantee. Absent legal grounds that allow the guarantor to avoid its obligations under the guarantee, the guarantor must reply on negotiation with the franchisor to cap or end its liability under the guarantee.

Gu ARANTEE RISKS

E x EMPLIFIED IN RECENT CASE

The decision in Instate Esidential Pty Ltd v Regency Pty Ltd & Manthorp [2022] SADC 55 shows the risk to individuals and their personal assets arising from signing a guarantee. Just because the franchisee company is placed into insolvency, does not necessarily mean the individuals behind the franchisee have a free pass to exit the franchise without liability or difficulty.

This can be hard to deal with. It is financially and emotionally very difficult for individuals after the ordeal of operating and closing a loss making franchise to have to deal with legal proceedings in which they are being sued for substantial damages by the franchisor under a guarantee.

F ACTS

Regency Pty Ltd was a franchisee company that signed a GJ Gardner Homes franchise agreement in 2014.

The sole shareholder and director of the franchisee company and his wife (Guarantors) executed at the time the franchise agreement was signed a Deed of Guarantee and Indemnity

(Guarantee) by which each and both of them guaranteed the liabilities of the franchisee company.

In 2015, the incoming franchisor, Instate Esidential Pty Ltd, became the South Australian master franchisee of the GJ Gardner Homes building franchise in South Australia by purchasing the business from the outgoing franchisor.

The franchisee breached the franchise agreement by not paying franchise fees for several building contracts it had entered into while the GJ Gardner Homes franchise remained on foot. The parties agreed to terminate the franchise agreement on agreed terms.

The franchisee company and the Guarantors were not pleased with the assignment of the master franchise by the outgoing franchisor to the incoming franchisor but continued to operate the GJ Gardner Homes franchise business.

The franchisee company started facing serious financial difficulties in late 2016 as the franchise was not able to win sufficient building contracts to make a profit.

These financial issues and the difficulties the franchisee company faced selling GJ Gardner Homes to prospective clients, caused the franchisee company to decide in late 2016 to enter into contracts to build, extend and renovate homes under the Guarantors’ business, Regency Home Improvements. This was in breach of non-competition clauses contained in the franchise agreement.

An issue before the Court was whether the Guarantors were liable under the Guarantee given the assignment of the master franchise from the outgoing franchisor to the incoming franchisor.

There was provision in the business sale contract between the incoming franchisor and outgoing franchisor that a deed of covenant and novation contained as schedule 3 of the business sale contract would be signed by each South Australian GJ Gardner Homes franchisee. This deed was never signed by the franchisee.

The Guarantors denied that they were liable to the incoming franchisor pursuant to the Guarantee on the ground that the Guarantee was never legally assigned by the outgoing franchisor to the incoming franchisor.

It was common ground between the parties that a deed of covenant and novation of the franchise agreement prepared on behalf of the incoming

franchisor was never executed by the Guarantors as intended by the incoming franchisor.

The incoming franchisor for its part argued:

1. The purchase of the master franchise from the outgoing franchisor was intended to, and did, effect an assignment to the incoming franchisor of the benefit of the Guarantee contained in the franchise agreement. The terms of the franchise agreement permitted the novation or assignment of the Guarantee to an incoming franchisor. The court observed that the express terms of the franchise agreement the guarantee contemplated that the franchise agreement might be assigned or novated to another party;

2. The Guarantors understood that there was a Guarantee in favour of the incoming franchisor, and their actions did not support an argument that the Guarantee no longer bound them.

Although at the trial the significance of a deed of covenant and novation was a controversial issue, the fact the franchisee did not sign it did not assist the franchisee.

F INDING

The Court considered the following terms of the franchise agreement

H. The Franchise Agreement contains a covenant at clause 17;

(i) on the part of the Exiting Master Franchisee, not to assign the Franchise Agreement without first having obtained a Deed of Covenant from the New Master Franchisee to be bound by the rights and obligations of the Exiting Master Franchisee under the Franchise Agreement; and (ii) on the part of the New Master Franchisee, upon request to execute any novation documentation requested by the Master Franchisee; and (iii) on the part of the Franchisee, upon request by the Exiting Master Franchisee, to execute any assignment or novation documentation.

I. Accordingly, the Franchisee is obliged to and hereby consents to the novation of the Franchise Agreement and to release the Exiting Master Franchise in consideration of the New Master Franchisee undertaking to

perform the Franchise Agreement and assuming the rights and obligations of the Exiting Master Franchisee on the terms set out in this Deed of Covenant and Novation.

The facts of the case show that the procedure in H. was not completed as the franchisee never signed any novation or assignment documentation.

The Court however observed that clause 17 I. properly construed meant that the franchisee in executing the franchise agreement had agreed that the franchise be assigned or novated to an incoming franchisor without any reference to them. This is in fact what happened.

The deed of covenant and novation was no more than formal acknowledgement of what the terms of the franchise agreement contemplated may occur and, on the facts, had occurred.

The Court considered the difference between novation and assignment of contractual right. Assignment does not cause a franchisor to become a party to the franchise agreement, rather it obtains the benefit of any promise in the franchise agreement and the right to enforce any promise in the agreement. Novation provides for substitution of the new contracting party into the original contract thereby in fact creating a new contract.

The Court found that the franchise agreement had been novated.

The franchisee by executing the franchise agreement, acknowledged by

Clause 17. I. the franchise agreement could be transferred to another franchisor.

By the Guarantee that was part of the franchise agreement, the Guarantors individually and together guaranteed the performance and observance by the franchisee of the terms of the franchise agreement in favour of not only the outgoing franchisor, but also in favour of the incoming franchisor, that is, the “successors and permitted assigns”. This was expressly specified in the Guarantee.

The Guarantors did not dispute that the incoming franchisor was the outgoing franchisor’s successor or assign.

The Court found that the Guarantee was expressly enforceable against the Guarantors in relation to the franchisee’s breaches of the franchise agreement, and in particular its failure to pay continuing franchise fees. Clauses 1, 2 and 4 of the Guarantee provided that Guarantors guaranteed the franchisee’s performance of the terms of the franchise agreement, including paying all monies owing by the franchisee under the franchise agreement.

The end result was that the Guarantors, having endured the financial failure of the franchise, was ordered to pay the sum of $252,487.43 in damages to the incoming franchisor.

K E y TAKEAWA y S

This case shows the risk that always

attaches to a director or shareholder of a company that enters a franchise, if required to sign a personal guarantee. Some clients whom Morgan Mac Lawyers have acted came to us thinking that because the franchised business has closed or ceased operating and the franchisee has been placed into liquidation this means the matter is over, the difficulties are behind them, and they can move on from the bitter experience of an unsuccessful lossmaking franchise. This is not the case if they have signed a personal guarantee unless there is some problem with enforceability of the guarantee.

Abandonment of a franchise during the term of the franchise agreement is nearly always a breach of a franchise agreement which will immediately place a guarantor in the position of high risk of been required by a franchisor to meet any outstanding or future obligations of the franchisee company for the remaining term of the franchise agreement.

Early legal advice is of critical importance if a franchise is financially struggling or failing so that more effective legal strategy to exit the franchise can be implemented.

Bill Morgan, Consultant

Morgan Mac Lawyers

07 3221 2221

bill@morganmac.com.au www.morganmac.com.au

OWN YOUR DREAM BUSINESS!

Anyone can set up an Early Learning and Preschool centre but only one brand has been hailed as a 21st Century Global Education Movement!

• A comprehensive Franchise Manual, Policy Guidelines and detailed operating procedures

• 6 weeks approved provider training

• Specialised training for teachers and educators

• In-depth financial modelling tools to visualise and plan your potential revenue and business growth

• Optimal site identification using demographic and date analytics

As a multi-award-winning international Early Learning franchisor, MindChamps is committed to your success. This commitment is backed by years of experience, research, training and a powerful, global brand that is hailed as a 21st Century Early Learning Movement.

While the companies featured in my prior books (Mercedes-Benz, The Ritz Carlton Hotel Company and Starbucks) demonstrate impressive brand power, none has been in a position to fundamentally shape society on par with MindChamps.”

Joseph A. Michelli, New York Times & Wall Street Journal

#1 bestselling author

here

Yes! You can own a brand that is transforming education globally and creating prosperity for your family!

Dr

“We have recently joined MindChamps and have found the support amazing. The leadership training has a perspective that is different from anything else. I have seen in previous franchise systems that I have been involved in. We are hugely excited for our future with MindChamps.”

Kate English MindChamps International PreSchool & Early Learning centre owner, NSW

Scan

to register for a rare opportunity to attend a live webinar with MindChamps Founder CEO Mr David Chiem

b e Tax and s u P e R Ready IN 2023

The past few years have been challenging and unpredictable for Australian small and medium sized businesses, including franchises like yours. 2023 is looking like it might be just as rocky.

To provide you with some certainty among the uncertainty, the ATO is here to support you and your franchise with up-to-date and accurate information, best practice services, digital tools and resources and assistance when and where you need it.

We recognise your vital role, as a provider of the goods and services Australians use in their everyday lives, and as a critical contributor to tax revenue that pays for education, health and infrastructure that are the foundation of our national well-being. Australia will be relying on you. So you can rely on us.

B ASIC STEPS TO STA y ON TRACK

To start with, here’s three basic tips for savvy businesses:

1. Go digital – Getting into the habit of using digital tools will help you streamline processes, so you can spend less time on admin and more time on areas that will improve profitability.

2. Get the right professional advice – Seeking advice from trusted sources, like registered tax and BAS agents, means you’re acting on the best information and tapping into the best expertise.

3. Keep accurate records to keep your business on track –Good record keeping ensures you have the right data to meet your obligations, avoid mistakes and better assess the financial health of your business.

Emma Butler | Acting Assistant Commissioner | Australian Taxation Office

For more information on how to apply these three tips and give your franchise the strongest foundation for effective tax and super management, as well as all-round business success visit http:// www.ato.gov.au/SBhabits/

Su PPORT IN DIFFIC u LT TIMES

Over the past few years, many businesses have felt the impact of natural disasters including fires and floods.

If your franchise has been affected, talk to us or your tax professional as soon as you can.

We may be able to give you extra time to pay tax or lodge returns, activity statements or other obligations. We can also help you reconstruct lost or damaged tax records so you can claim entitlements (including income tax deductions) or access government payments.

you can find out more about how we can support you in difficult times at ato. gov.au/support

you can also get in touch with the Small Business Debt Helpline. This is a free service that can provide you with financial counselling if and when you might need it. Find out more at https:// sbdh.org.au/ or just call 1800 413 828 from 9am to 5:30pm AEST Monday to Friday.

R EACH O u T IF y O u’ RE HA v ING DIFFIC u LT y PA y ING

If you’ve fallen behind in your lodgment and payment obligations, start the new year by engaging with us.

Whatever your situation, talk to us early so we can work with you to find a solution. Even if you can’t pay on the due date, it is important to lodge on time, so you understand your position, and we can work with you on a solution.

We remain focused on understanding your circumstances, to provide the right advice and the right support tools when you need them most. We understand there are occasions when a business may experience financial difficulties and is unable to pay on time. If you can’t pay, contact us to find out what support is available for your business.

For eligible overdue activity statement amounts, the ATO may be able to set up a payment plan with interest-free periods.

For more information, visit ato.gov.au/ cantlodgeorpay

A PPLy NOW FOR y O u R

D IRECTOR ID

If you are or you’re planning to be a director of a company in Australia, you’ll need a director identification number (director ID).

Director ID is a unique 15-digit identifier, you’ll apply for once and keep forever.

you’ll have to apply for your director ID yourself so we can verify your identity. your authorised tax, BAS or ASIC agent can’t apply for you.

you will need a director ID if you’re a director of a:

• Company registered with the Australian Securities and Investments Commission (ASIC) or the Office of the Registrar of Indigenous Corporations (ORIC).

• Corporate trustee, for example of a self-managed super fund (SMSF).

• Registered Australian body, for example an incorporated association registered with ASIC, like sporting clubs that trade outside of their state or territory.

• Charity or not-for-profit organisation that is a company or Aboriginal and Torres Strait Islander Corporation.

you won’t need a director ID if you’re a sole trader.

Applying is simple. The fastest way to apply is online. you’ll use your myGovID to log in to ABRS to apply for your director ID. For full details on how to access the director ID online application and what you need, follow the steps at www.abrs.gov.au/director-identificationnumber.

you can find out more by watching our helpful video on how to apply for your director ID. Simply go to tv.ato.gov.au and search “How to apply for a director ID.”

L ODGING y O u R BAS ONLINE

Millions of businesses just like yours have made the switch to lodging their business activity statement (BAS) online. It’s quick, easy, secure and you:

• Can lodge at a time that’s convenient to you.

• May receive an extra two weeks to lodge and pay – see our two-week deferral offer.

• Can review your BAS before lodging and check that the amount calculated equals what you expect to pay or receive.

• Get help to avoid mistakes.

If you want to make the switch to online BAS lodgment, there’s a range of simple options including Online services for individuals and sole traders, Online services for business and SBR enabled software.

For more information, visit ato.gov.au/ lodgeBAS

C HECKING y O u R GST REGISTRATION

If you think that your turnover for the year will be higher than $75,000, you must register for GST.

If you earn that much and you don’t register, you may have to pay GST on any sales you make after the date you were required to register. This could happen even if you didn’t include GST in the price of those sales. you may also incur penalties and interest.

So, make sure you register if you think you meet the turnover requirement. The process is simple and straightforward.

If you’re closing or selling your business you’ll need to cancel your GST registration. The ATO will usually cancel your GST registration from the date you choose.

you can register for GST or cancel your registration at Online services for business, by calling the ATO or by getting in touch with your tax agent.

To find out more about the GST and you, visit ato.gov.au/GST

C AN y O u CLAIM AN IMMEDIATE DED u CTION FOR ASSETS ?

Temporary full expensing lets eligible businesses immediately deduct the business portion of the cost for some depreciating assets that are first held

and first used or installed ready-for-use for a taxable purpose between 7.30pm (AEDT) on 6 October 2020 and 30 June 2023.

you might make a tax loss in an income year as a result of claiming an immediate deduction under temporary full expensing. Eligible businesses can choose to “carry back” these tax losses and claim the refundable tax offset which may result in a cash refund (see the next section).

you can find out more, including whether your business could be eligible, at ato.gov.au/temporaryfullexpensing

Please remember, if using temporary full expensing creates a non-commercial loss for you then you will need to defer that loss. It isn’t a special circumstance where discretion can be exercised. Find out more at ato.gov.au/NCL

C AN y O u CLAIM A DED u CTION FOR A TA x LOSS ?

Generally, you make a tax loss if your business expenses are more than your income. Or, more specifically, if your total deductions are more than your total assessable and net income for the income year.

If you do end up making a tax loss, you may be able to: • Claim it in the current year. • Carry it forward, or • Carry it back.

Loss carry back is a refundable tax offset that lets eligible businesses carry back tax losses made in the 2019-20, 2020–21, 2021–22 or 2022–23 income years to offset prior income tax liabilities in the 2018–19 or later income years.

you can find out if you’re eligible for loss carry back at ato.gov.au/LCBeligibility

O PTIONS FOR RESOL v ING TA x DISP u TES

In-house facilitation

you can use our in-house facilitation service for tax and super matters at any stage from audit, up to and including the litigation stage, where appropriate. It is a free mediation service where an independent accredited ATO facilitator works with you and your ATO case officer to attempt to reach a resolution. For more information about in-house facilitation, visit ato.gov.au/ inhousefacilitation

Independent review

If your small business has a turnover of less than $10 million, you may be eligible to use our independent review service for most income tax and indirect tax audits. An independent officer from the ATO will look at the facts and merits of the audit, consider your position and review it before your assessment or amended assessment is issued. For more information visit ato.gov.au/SBIR Dispute

assist

If you can’t afford, or access, a paid tax professional and are experiencing personal difficulties (including but not limited to family, financial and physical), the ATO’s Dispute Assist service may be able to help you to navigate through the dispute process. A guide will assist you in exploring your options for resolution and can connect you with further assistance within the ATO. For more information visit ato.gov.au/disputeassist

If you disagree with an outcome from an ATO objection, the Australian Small Business and Family Enterprise Ombudsman’s Tax Concierge Service can help you navigate the Administrative Appeals Tribunal (AAT) process and provide access to a tax lawyer for an initial assessment.

Fu RTHER HELP, S u PPORT AND SER v ICES

If you want to get in touch with us or get answers to any of your tax and super questions, it’s easy:

• Call our Business Information line on 13 28 66 between 8am and 6pm AEST Monday to Friday. you’ll speak with engaged professionals who are always ready to help.

• Post questions or comments at our online peer-to-peer platform ATO Community. Other registered members who are part of our community of experts will be happy to help and share.

Subscribe to our Small business newsroom for all the latest updates and tax and super information that matters to businesses like yours. Just go to ato.gov.au and search Small business newsroom subscribe.

Remember, too, that your trusted tax adviser is a great source of tax, super and financial management information.

Emma Butler, Assistant Commissioner for Small Business Australian Taxation Office

https://www.ato.gov.au

FOR

WITH A DECKSEAL FRANCHISE

Low startup cost, mobile business, and a proven established model – it’s the perfect opportunity.

Join the largest deck and timber restoration and preservation specialists in Australia. We undertake a wide range of projects including decking, cladding, screens, fences, seats, handrails, posts, outdoor furniture, planter boxes and garden edges and service Residential and Commercial properties.

With common benefits including instant brand recognition in an established market, set supplier contracts and a support network of your franchisor and fellow franchisees, buying into an already established business model is a tempting proposition for many!

A timber deck is an iconic part of the Australian outdoor lifestyle and a key feature in countless homes across the country. Not only does a timber outdoor area extend existing living space, it adds value to a property – more so when maintained to its full potential.

With a continual flow of enquiries, repeat business and an overwhelming demand for our services, we just cannot keep up. DeckSeal currently has territories available in NSW, QLD, WA, SA, and TAS.

The restoration and preservation of timber structures and decks is a niche business, placed within a significant growth market. Now more than ever, people are entertaining at home and utilizing their outdoor spaces.

Our franchisees love what they do. The satisfaction they get out of their work and business is endless, from seeing the deck at the beginning of the project to the final result is amazing!

DeckSeal offers everyday people the perfect opportunity to capitalize on their existing skills or quickly build a new set without the burden of learning a new trade.

Our Franchisees are invoicing between $10k-$15k per month (sole operator) and $15k-$30k+ per month (with 1 or 2 staff). These figures can vary depending on location, work ethic, staff, hours per week, etc.

If you’re a motivated, honest and organised person who wants to own a business that enables you to have more flexibility in your life, have control over your income, and bring a smile to your client’s face – then we want to talk to you!

For more information or to register you interest, please call 1800 332 525 or email admin@deckseal.com.au

W HAT DOES IT MEAN TO BE

F R anchise Ready?

Doug Downer | The Franchise Guy™

Being Franchise Ready is relevant whether you’re considering franchising your own business or becoming a franchisee of someone else’s franchise network.

At Franchise Ready we believe every business should be franchise ready. Not every business should or will become a franchise, but every business should be ready to franchise. This forces a business owner to systemise and remove the dependency on themselves, which enables their business to grow exponentially.

There’s proof that systemised businesses, with documented processes, and that operate successfully regardless of whether the owner is in the business every day, sell for a much greater value. While business valuation is important, it is just as crucial that the business owner can remove themselves from doing ‘everything’ in the business.

Business owners go into business for a range of reasons: to be their own boss, to perfect their craft, to create a legacy, to hopefully have more money than they would make as an employee, to provide for their family, and for the pride of

creating their own business and destiny. But the one reason we hear most is, to have freedom and quality of life.

If you speak to 99% of business owners, they will tell you that particularly in the early stages of a business’s growth, they were or are the hardest working and lowest paid employees in their business. This is true for the emerging franchisor but made slightly easier for the prospective franchisee, as the franchisor will have perfected the business model which enables the franchisee to scale quicker as they don’t have to develop anything, the groundwork has been done for them already.

Joining a franchise business makes it easier for people to start and grow a business, we know that the business success rate globally is less than 50% after 5 years but in franchising the success rate is as high as 90% over the same period. The Top 5 Things to consider if you’re thinking about Franchising

Risk-tolerators do not necessarily see it as risk. They pursue their goals by understanding, accepting, managing the inherent risks of the decisions that they make.

The risk tolerant business owner spends more time analysing, understanding, and assessing the risks at hand, learning how best to mitigate them. These risktolerant individuals confront fear not with the risk-seeker’s optimism, but with thoughtful analysis, management, and self-awareness techniques.

Anyone considering going into business needs to assess the risk, the beauty of franchising is that the risk is mitigated to some degree by the development of the business and business model

2. Products & Services: The quality and relevance of the products & services is critical there must be demand and a proven track record of customer need and then want for the products or services

1. Business Risk: There is an inherent risk with going into business and potential franchisees and franchisors need to be aware of the associated risk. I believe there are ‘risk-seekers’ and ‘risk-tolerators’. All business owners are risk takers, and while you must be, the key is the calculated risk.

Some business owners are more comfortable with risk.

Risk-seekers derive excitement from uncertainty. Have you ever driven your car around on empty when you could have just as easily filled up earlier? Do you ever schedule that extra meeting, when in reality there is no possible way, you can fit it in? Heaven forbid you might have even run late for a flight or missed one completely, or dare I say it, been late for a meeting.

There’s a strong chance that if you’re a risk-seeker, you like the adrenaline rush. you’ve probably driven too fast, bungee jumped, skydived, been around wild animals, or partaken in other adrenaline junkie type activity.

Risk-seekers are impatient and like doing multiple things because they can get a bit bored with too much detail, they make decisions quickly.

There are four stages in the product life cycle. The introductory, growth, maturity, and decline phase. There are advantages associated with each stage in the life cycle and strategies to position the business for growth through franchising. The franchisee and franchisor need to do the requisite research of the market to determine the market need before investing. ultimately their needs to be strong demand for the products or services that the franchise offers and that there is a strong enough point of differentiation and that the Franchisor is continually looking to improve and enhance the offering keeping the brand, products and services relevant to a changing market, never was this more relevant than during the pandemic.

3. The Business Model: The key factor any aspiring franchisor needs to consider is that franchising their business is not an extension of their existing business, it is a totally new business. Franchising a business impacts the costs and revenue of the new business model, NOT their existing business model. Franchisees may incur more costs due to royalties, training, or build-out requirements; they should experience higher revenue due to name recognition and enjoy larger margins due to purchasing power.

Whilst the products and services remain at the core of the operation, the way that they are delivered to the market is very different when utilising franchising to grow a business.

As a franchisor you will have three distinct target markets or businesses:

(1) recruiting franchisees

(2) supporting franchisees

(3) providing services to customers. The important aspect for the franchisee in assessing the business model is the simplicity to replicate and the documented model for ensuring a consistent delivery of the products and services, ultimately it is about ensuring that the business (model) has a proven method for attracting customers and delivering the products and services in a cost-effective way for the franchisee and the end user (the customer).

4. Franchisee Profitability: People go into business to make money and get a fair return on their investment; the two key investments people make are time and money and both are important.

Often people think being a business owner will give them greater control over their life and flexibility with their work hours and this does happen once the business is established but early on the prospective franchisee and franchisor will work tirelessly to get their business

going, so the franchisee needs to understand what this may mean to them and their desired lifestyle, if the business trades 7 days a week and is open long hours, they need to consider the impact that this may have on them. Choosing a business that suits your lifestyle if critical, but it is important to understand that in the early stages of the business, you will work long and hard.

The financial return on a business investment is and should be a key consideration of both the franchisee and the franchisor. The franchisor needs the franchisee to be profitable to grow their franchise brand and to have happy franchisees and the franchisee needs to get a fair return on their investment of time and money.

On average service-based franchises see a Return on Investment (ROI) in 1-2 years and for a retail or hospitality business a Return on Investment (ROI) in 2-3 years. The better franchise systems will provide you a sophisticated financial modelling tool to enable you to evaluate the potential ROI but it is important to know the success of the business is contingent on the franchisee and their ability to utilise the business

model effectively. A good franchise business will sell for 2-3 times profit when the franchisee decides to sell, and this compares well with independent businesses that often sell for between 1-2 times profit.

5. Franchisor Profitability: Just as important as franchise profitability, the franchisor needs to develop a business model that ensures their profitability so that they can reinvest back into the growth of their business, most franchisors will not make a lot of money in the first couple of years as they will be reinvesting back into the growth of their brand, being a franchisor is a longer term proposition than being a franchisee but the benefits can be substantial with business valuation ranging from 5-15 times profit.

The business model needs to be well developed to ensure simplicity of operations through a well-documented system and suite of tools, a product or service that is in demand and proven, and that will yield a fair return for the franchisee and franchisor.

Franchise Ready works with all its clients to ensure that this achieved to ensure the long-term success for both

franchisees and franchisors, without that the business won’t work.

T HE vARIABLES

There is no doubt that franchised businesses perform better than nonfranchised business no matter what measure you use to assess them and that they have a greater chance of success but like any business there is inherent risk associated with going into business, it just happens to be less within a franchise network because of the well-developed systems, proof of concept and support.

We do see however some franchise businesses perform better or worse in a particular location because of the franchisee and how they operate the business, I have personally witnessed businesses perform up to 40% better or worse based solely on the operator.

Some franchisees may point the finger at the business model or the franchisor, but it is important that the franchisee take a close look at themselves and how they are performing, using the system, and working with their franchisor, after all the franchisor does better when the franchisee does better, so they have the same objective.

The premise of franchising is that an owner-operator model will perform better than an employee operated model but again it depends on the owner-operator. Speaking from my own personal experience (as a current franchisee of 6 different franchise brands), I know the franchise model works, but I don’t work in any of them, so I must accept that they will not perform to their optimum and I need to be happy with that as I have made the choice to not be a hands-on operator.

Why do I share that with you? Because it illustrates the power of franchising, by having a well-defined franchise system I am not a slave to the business nor do I have to be there, but on the flip side, those businesses may never reach their optimal performance without a handson operator.

Franchising works but you have to work it!

Doug Downer - The Franchise Guy™ Franchise Ready

+61 8999 1120 www.franchiseready.com.au

TOP T i P s FOR FR anchisees

ENTERING INTO A FRANCHISE

Raynia Theodore | Principal - Corporate Advisory and Franchising Team MST Lawyers

Franchising continues to be a successful and thriving sector of the Australian economy.

One of the main attractions of franchising for new entrants to the small business community is that there is usually less risk associated with buying a franchise in an established and proven franchise system that has achieved substantial brand recognition as opposed to establishing a totally new business.

However, as with setting up any new business, there are risks and many issues which must be considered prior to making the decision and signing any agreements to buy a franchised business.

The following are nine tips that a prospective franchisee should consider before buying a franchised business.

1 C HOOSE THE CORRECT Bu SINESS S TR u CT u RE

There are a number of different business structures which a franchisee can adopt. The franchisee may be a sole trader, partnership, a corporation or a trust. A decision as to the business structure to be adopted by the franchisee needs to be made early on. Some of the considerations in deciding on the correct structure include minimising personal risk, protecting personal assets and making the purchase and the subsequent sale of the franchised business more tax effective.

A prospective franchisee should bear in mind that each type of structure attracts different set up costs, compliance costs, tax rates and personal risk.

The franchisor may also impose restrictions on the structure that can be adopted. Therefore and before any decision is made as to the most viable structure prospective franchisees should discuss and seek franchisor approval of their proposed structure and also seek both legal and accounting/tax advice.

2 C OND u CT A Du E D ILIGENCE

I N v ESTIGATION

All prospective franchisees should do their homework before investing in a franchised business. Such research should include obtaining information about:

• the particular franchise system in question and the franchisor’s reputation in the market place – a basic google search can provide useful information about the franchisor

• the expansion plans of the franchisor

• the relationship between the franchisor and its franchisees - this can easily be ascertained by talking to other franchisees

• any current or threatened legal proceedings against the franchisor

• the total amount the franchisee will need to invest in setting up the franchised business

• if the prospective franchisee is considering purchasing an existing franchised business, historical trading information and financial reports of the franchised business should be sought from the vendor.

Some of this information will be available in the franchisor’s disclosure document.

Franchisees can also now search the Franchise Disclosure Register hosted by the Australian Government which contains profiles of franchisors who operate in Australia. The purpose of the Register is to allow prospective franchise buyers access to information about franchisors and franchise networks to assist the with their due diligence and to enable them to make informed business decisions about a franchise opportunity. The Register allows prospective franchisees to search by industry division and subdivision so franchisees can review the profiles for franchisors and franchise systems in the same industry. It is important to note that the content on the Register is published by franchisors and not by the Australian Government.

3 Ex AMINE THE L OCATION

If the franchised business operates from a fixed location, there needs to be additional due diligence performed in respect of the location. Careful consideration needs to be given to the particular area where the franchised business will be based, the demand for

the goods and/or services offered by the franchised business within that area and any direct and indirect competition to the franchised business in that area both immediate and in the future.

Where the franchisor has selected the location, the prospective franchisee should request from the franchisor copies of its site selection policy and details of any demographic or site analysis performed in respect of the particular location.

Even if the franchisor has entered into the lease of the location with the landlord, a prospective franchisee should seek legal advice in relation to the lease as the franchisee will no doubt be bound to comply with the lease under the terms of the franchise agreement or a separate occupancy licence with the franchisor.

4 T AKE N OTES IN P RELIMINAR y M EETINGS WITH F RANCHISOR

A prospective franchisee should take comprehensive notes in each meeting or discussion with the franchisor or its representatives both prior to and post

entering into a franchise agreement. Any representations or promises made by the franchisor before the prospective franchisee enters into the franchise agreement should be reflected in the franchise agreement.

This may become crucial in the event of a dispute with the franchisor in the future. If a promise, representation or concession has not been recorded in writing it will be difficult to later prove.

As a result of changes to the Code, if a franchisor will require a franchisee to incur significant capital expenditure during the term of their franchise agreement and the expenditure is disclosed in the disclosure document, the franchisor and the franchisee must also discuss the capital expenditure before entering into, renewing or extending the term or scope of a franchise agreement. This discussion must include a discussion of the circumstances under which the franchisee considers that they are likely to recoup the expenditure, having regard to the geographical area of operations of the franchise business. you should ensure that such discussion takes place with the franchisor and also keep a record of the discussion.

Also speak to other franchisees who can be an invaluable source of information about the franchisor, its business and its system. Prospective franchisees should endeavour to make contact with as many former and current franchisees as possible. Their details should be in the franchisor’s disclosure document. The inquiries should include inquiries in relation to:

• how the actual set up costs compared to any estimates provided by the franchisor

• whether any estimates or projections provided in any financial information or profit and loss statements provided by the franchisor proved to be accurate

• the level of support offered by the franchisor, especially to franchisees that are located outside the state in which the franchisor’s head office operates

• whether the franchisor is accessible, organised, responsive to queries as well as suggestions

• what is the relationship between franchisees within the franchise system and

• where a franchisee has left the system, the reasons for the franchisee leaving the system.

a franchise, provide a copy of the Information Statement required by the Code.

At least 14 days before a franchise agreement is signed or before accepting non-refundable money, the franchisor must provide to every prospective franchisee the following:

• a disclosure document in the form prescribed by the Code;

• a copy of the Key Facts Sheet in the form published by the Australian Competition and Consumer Commission (ACCC) on their website;

• a copy of the Code;

• the franchise agreement in the form it is to be signed by the franchisee; and

• where franchised business operates from a fixed location owned or leased by the franchisor or an associate of the franchisor, copies of the lease documents (or at the very least a summary of lease terms) and the document under which the franchisee is granted a right to occupy the location - either a lease, licence agreement or a sublease;

Amongst the suite of documents a prospective franchisee may be asked to sign there could be the following additional documents:

is to be leased by the franchisee, the franchisee will need to sign a lease in respect of the location;

• where a prospective franchisee is buying an existing franchised business from another franchisee, there will be a contract of sale of business.

All the above mentioned documents must also be carefully read and understood by the prospective franchisee and legal and accounting advice should be sought from professionals expert in franchising.

The changes to the Code also require copies of any earnings information provided or to be provided by a franchisor to be in the franchisor’s disclosure document or in an attachment to it. If such earnings information is provided it is recommended that accounting advice be sought.

6R E v IEW THE F RANCHISE A GREEMENT

Pursuant to the Code, the franchisor must, as soon as practicable after a prospective franchisee formally applies for or expresses an interest in acquiring

• a confidentiality agreement. This is usually required to be signed before the franchisee can receive any information about the franchise system and/or any of the franchise documents;

• where the franchised business operates from a fixed location which

The franchise agreement is the most important document in the suite of documents as it is the document that governs the legal relationship between the franchisor and the prospective franchisee for the duration of the term of the franchise.

A prospective franchisee should read the franchise agreement in order to become familiar with and understand its terms. Legal advice should be sought especially in respect of areas that the prospective franchisee does not understand.

There is no substitute for a prospective franchisee reading the franchise agreement. A franchise agreement is usually a long-term agreement that does not allow much scope for a prospective franchisee to later withdraw from the franchise agreement.

The clauses within the franchise agreement that should be given careful consideration include:

• franchisee obligations

• franchisor obligations

• the territory (if any) granted under the franchise agreement, specifically whether it is exclusive or nonexclusive

• the duration of the franchise agreement, including the initial term and any renewal term. The conditions of renewal are also important - these

5 R E v IEW THE K E y F ACTS S HEET AND D ISCLOS u RE D OC u MENT

conditions may include a requirement to make a further payment, upgrade the franchise location and sign a new franchise agreement on the franchisor’s then current terms, which may be different to the terms of the original franchise agreement signed by the prospective franchisee

• the fees payable

• any minimum performance criteria

• any restrictions on the acquisition of goods and services sold or used in the franchise from third parties

• the circumstances in which each party can terminate the franchise agreement

• restraints post expiry or termination of the franchise agreement and

• the ability to resell the franchised business and the conditions associated with such sale, including the granting of a “first option to buy” to the franchisor, an obligation to upgrade the franchise location and the payment of a transfer fee upon any sale. The purchaser franchisee may also be asked to enter into a new franchise agreement on the franchisor’s then current terms, which again may differ from the terms of the original franchise agreement. If the financial terms have changed (e.g. royalties and other payments have increased) this may serve to reduce the value of the franchised business being sold.

In most cases, the terms within the franchise agreement will not be negotiable. Prospective franchisees should take some comfort from this as it ensures the same treatment of all franchisees within a franchise system.

7 C OOLING O FF R IGHT

One important matter that is often overlooked is that once a franchise agreement has been entered into (signed), a prospective franchisee has a “14-day cooling-off period”. This means that the prospective franchisee has 14 days within which to change his/her mind about the purchase of the franchise and withdraw from the franchise agreement. However, this cooling off right does not apply to a renewal or extension of a franchise agreement.

under the Code and where the franchised business operates from a fixed location owned or leased by the franchisor or an associate of the franchisor the cooling off period may be extended if the terms of the proposed occupancy are substantially different to what was initially disclosed to a franchisee.

In the case of the purchase of an existing franchised business from another franchisee, where there is to be an assignment of the franchise agreement a different cooling off period will apply. The cooling off period will expire on the earlier of the period of 14 days starting on the day after the prospective franchisee becomes the prospective franchisee for the purposes of the franchise agreement or the period ending on the day the prospective franchisee takes possession and control of the franchised business.

A lawyer expert in franchising law will be able to guide you through your cooling off rights depending on the type of franchise being purchased.

If the prospective franchisee exercises its cooling off right then pursuant to the Code the franchisor must refund all money paid under the franchise agreement, less a reasonable amount for costs incurred by the franchisor. A prospective franchisee should, before signing a franchise agreement, ascertain the amount that will be retained. This should also be set out in the disclosure document.

8 C ONSIDER E MPLO y MENT I SS u ES

A prospective franchisee should give careful consideration to all potential employment issues which may arise when entering into a franchise arrangement. This includes, but is not limited to, statutory entitlements, terms and conditions of employment, applicable industrial instruments, termination of employment, equal opportunity and occupational health and safety obligations. These issues should be discussed in detail with a legal advisor prior to signing any franchise agreement.

It is critical that a prospective franchisee is aware of the employment issues that will affect it (whether the franchisee is

employing new employees or former employees of a vendor franchisee).

There is a myriad of pieces of legislation, each imposing different obligations on the parties.

9 C ONSIDER THE C OSTS

Amongst the types of costs a prospective franchisee may expect to pay are the following:

• the franchisor’s legal costs associated with the preparation, negotiation or execution of the franchise agreement provided the amount is specified in the franchise agreement. The franchisor cannot pass on any amount for the franchisor’s costs of legal services that will or may be provided, after the franchise agreement is entered into, in relation to preparing, negotiating or executing other documents.

• if there is a lease of the location, and subject to retail legislation providing otherwise, the Landlord’s legal costs associated with the lease documents

• the franchisee’s own legal and accounting costs associated with obtaining advice in respect of the franchise and lease documents.

The above aims to give you some preliminary assistance in navigating the process and legal documents which you will be provided with on the purchase of a franchise business. Although the disclosure document follows a standard format and franchise agreements contain common provisions there is no such thing as a standard franchise and standard franchise agreement. It is imperative that franchisees conduct their own due diligence - read the franchise documents thoroughly and obtain professional legal and financial advice from advisers expert in franchising. Disclosure documents and franchise agreements are complex lengthy documents and buying a franchise business is a serious and usually longterm undertaking. It is one of the most significant decisions you may make in your lifetime.

Raynia Theodore Principal MST Lawyers

03 8540 0242

www.mst.com.au

THE P aT h FOR em P l O ye R s IN 2023

Emma Rosenzweig | Deputy Commissioner for Superannuation and Employer Obligations | ATO

After a challenging few years, employers can head into 2023 more prepared than ever with our range of tools and resources to help them meet their tax and super obligations. With a number of recent key tax and super changes and some upcoming changes in 2023, here are some updates on key topics for employers.

I encourage you to check out our list of available tools and resources to help you, as an employer, to get things right. Thank you for your willing participation in Australia’s tax and super system.

Su PER RATE CHANGES AND y O u R EMPLO y EE ’ S ELIGIBILIT y FOR S u PER

In 2022 there were 2 key changes

to our superannuation system that commenced from 1 July 2022. The first change was the increase in the superannuation guarantee (SG) rate paid by employers, from 10% to 10.5%.

This is set to increase to 11% from 1 July 2023. The new rate will apply to amounts paid on or after 1 July 2023 and is part of a scheduled, progressive annual increase that will see the rate increase by 0.5% to 12% by July 2025.

The other key super change for employers was the removal of the $450 per month eligibility threshold when paying SG, thereby increasing the eligibility of more employees to super. This change means that employers now need to make super contributions to their eligible employee’s super fund regardless of how much the employee was paid. Employees must still satisfy other super guarantee eligibility requirements. For example, employees under the age of 18 are only eligible for super contributions if they work more than 30 hours in a week.

G OOD S u PER GO v ERNANCE

To help with correctly calculating your employee’s super payments, check that your payroll and accounting systems have been updated for super payments that were made after 1 July 2022 to ensure they are correctly calculating your employee’s super guarantee entitlements.

Employers must pay their SG contributions quarterly but can pay more frequently if they elect to do so. Most employers do the right thing and pay their SG contributions on time to their employee’s choice of super fund. However, where an employer does not meet the minimum requirement by the due date, they must lodge an SG Charge (SGC) statement and pay the SGC to the ATO. We will then distribute the shortfall and interest amounts to the employee’s super fund.

We know that mistakes can happen, and we’re here to support you in getting it right. If you are late or do make a mistake, make sure you lodge a SGC statement as soon as possible.

I MPORTANCE OF EFFECTI v E PA y ROLL GO v ERNANCE

Employers have a critical role to play in helping their employees meet their endof-year tax liabilities, and are required to collect pay as you go withholding (PAyGW) amounts from payments made to their employees and other workers and report and remit these amounts to the ATO.

To get this right, employers need to have robust payroll governance processes. Employers should ensure that:

• a payroll framework is in place to support compliance with the

business’ Single Touch Payroll (STP) reporting, PAyGW, fringe benefits tax (FBT), and super obligations

• key payroll and accounting staff have the required skills and knowledge to perform their role. If they are in different departments, they should each be aware of the scope of their function and responsibilities

• systems and controls are in place to ensure accurate PAyGW reporting including regular reconciliations. These controls should be reviewed periodically to ensure they remain effective

• good record-keeping practices are in place.

Some employers also rely on a third party providers such as a payroll service provider (PSP) to report and pay their payroll. Having checks in place to ensure these amounts are correct and that the payments were actually being made to the ATO should be part of an employer’s payroll governance.

Some common issues employers should pay attention to are:

• lodge payroll reports via STP and ensure the correct ABN, branch, and Business Management Software ID is used

• small and medium withholders should continue to report their PAyGW labels in their activity statements, including amounts reported through STP

• check that what is reported at EOF y when doing your end-of-year finalisation through STP equals what you have reported and paid during the year and address any discrepancies

• have regular and meaningful communication with your PSP to ensure they are complying on your behalf.

The ATO will be working more closely with employers earlier, using their STP data to identify when they may be paying into incorrect accounts or not making the required payments. We will be looking to help them to fix errors and report and pay correctly into the future.

S INGLE T O u CH P A y ROLL (STP) REPORTING

Supporting your transition to STP2 STP reporting has been expanded. This is known as STP Phase 2.

We have resources to help you as an employer understand and prepare for these changes. These include:

• detailed STP2 employer guidelines

• a series of short, topic-based videos to help with reporting.

While STP2 reporting started from 1 January 2022, you can only start STP2 reporting when your digital service provider (DSP) updates the payroll product you use. Many products are available now. If your DSP has a deferral, it will cover you. They will let you know when it’s time for you to start STP2 reporting and the steps you need to take.

C LOSELy H ELD P A y EES

From 1 July 2021, amounts paid to closely held payees must be reported through STP. A closely held payee is an individual directly related to the entity from which they receive payments (such as family members of a family business, directors or shareholders of a company, or beneficiaries of a trust).

If you’re a small employer (19 or fewer payees), there are options for you to report amounts paid to your closely held payees including reporting:

• actual payments on or before the date of payment

• actual payments or a reasonable estimate quarterly.

If you have any other payees (also known as arm’s length employees) they must be reported on or before each payday.

E ND OF y EAR FINALISATIONS

At the end of the financial year, you need to finalise your STP data. This means you are making a declaration that you have completed your STP reporting for the financial year. Once you finalise your data, your employees’ income statements in ATO online services will be marked as ‘Tax ready’. Employees, or their registered tax agent, will use their income statement to lodge their tax return. you need to make a finalisation declaration by 14 July each year.

you have additional time to complete this declaration for closely held payees.

F RINGE BENEFITS TA x (FBT)

Preparing for 2023 fringe benefits tax

time

As we welcome in the new year, we soon say goodbye to the 2023 FBT year – which ends on 31 March. If

you provided fringe benefits to your employees between 1 April 2022 and 31 March 2023, you’ll need to:

• work out which of these benefits attract FBT

• lodge your FBT return and pay your FBT liability by 22 May (as the due date of 21 May falls on a weekend this year). This date may differ if you use a tax agent.

There are exemptions and concessions you may be eligible for, which can reduce the amount of FBT you pay.

If you don’t have an FBT liability for the 2023 FBT year, and you’re registered for FBT, you should still let us know. you can do this by completing a Notice of non-lodgment – Fringe benefits tax form by the date your return would have been due.

Don’t forget, you must keep all records relating to the fringe benefits you’ve provided, including how you calculated the taxable value of benefits.

E LECTRIC CARS NOW

E x EMPT FROM FBT

From 1 July 2022, car fringe benefits in respect of eligible electric cars are now exempt from FBT. This means employers will not pay FBT on electric cars that meet all the following criteria:

• the car is a zero or low emissions vehicle

• the car was first held and used on or after 1 July 2022

• the car is used by a current employee or their associates (including family members)

• no luxury car tax has become payable on the supply or importation of the car.

Registration, insurance, repairs, maintenance, and fuel expenses are also exempt from FBT if they are provided for an eligible electric car.

Note that despite the exemption, you’ll still need to determine the taxable value of the benefits provided, and include it in your employee’s reportable fringe benefits amount (RFBA).

you need to report the RFBA on your employee’s income statement or payment summary.

P RO v IDING ENTERTAINMENT TO y O u R EMPLO y EES ?

you may be planning a party or celebration for your employees. If so, don’t forget to consider the FBT implications of your celebration. These will depend on:

• the amount you spend on each employee

• when and where your party is held

• who attends – is it just employees or are partners, clients, or suppliers also invited?

C AR PARKING BENEFITS

In 2021, we published Taxation Ruling TR 2021/2 Fringe benefits tax: car parking benefits to confirm the ATO’s view on the meaning of ‘commercial parking station’. The first year this new view takes effect is the 2023 FBT year.

In preparation for 2023 fringe benefits tax time, we encourage you to review any car parking arrangements you have in place to determine whether they’ve been impacted.

H ELP AND S u

2023

PPORT FOR

Make sure you’re prepared for the upcoming changes in 2023 by speaking with your accountant or tax professional.

We have a range of help and support tools available on the ATO’s website that employers can access. For more information, refer to:

• ato.gov.au/superforemployers

• ato.gov.au/sget

• ato.gov.au/sgcalculator

• ato.gov.au/SuperRate

• ato.gov.au/STPcloselyheld

• ato.gov.au/STPfinalisation

• ato.gov.au/STPresources

• ato.gov.au/workers

• ato.gov.au/fbt

• ato.gov.au/FBTentertainment

Emma Rosenzweig

Deputy Commissioner for Superannuation and Employer Obligations

ATO

https://www.linkedin.com/in/ emmarosenzweig https://www.ato.gov.au/

10 S TEPS T O Su CCESSF u LLy gROW ing yO u R F R anchise b usiness

Tony Meredith | Director and Head Coach |

Most franchisees want to grow their franchise business. Whether it be growing sales, employees, or locations, ultimately, it’s about building a bigger business. Whilst there’s a framework to growing a franchise, it’s important to note that it’s not easy. Successful growth takes time and effort.

Furthermore, achieving fast growth at the expense of operational efficiency and/or customer service can sometimes be a recipe for disaster. There’s no point building up demand for your products or services if you can’t supply these. With this in mind, your goal should be to achieve sustainable and profitable growth in your franchise business.

As a Business Coach, I work with a variety of business owners across many industries, and I understand the steps required to achieve sustainable growth. In this article, I have summarised the 10 Steps for you to follow in order to grow your franchise.

1

uNDERSTAND y O u R

P u RPOSE

Growing your franchise will be challenging. Whilst you’ll have plenty of good times, you’ll also experience bad times, and it will be your why that will keep you going when times are tough. your why is your purpose, or the reason that you first bought a franchise, and continues to be the reason that you want to grow your franchise today. Constantly remind yourself of your why, as this will act like a magnet, pulling you towards it. When you are being pulled towards your purpose, the work can seem effortless. On the other

hand, it can feel like a constant struggle when you are pushing hard towards an outcome that you are not truly connected to.

Regardless of the type of franchise you’re growing, you’ll need the help of those around you. Make sure you share your purpose with your employees, staff, family, franchisor, and other stakeholders, as this will enable them to also become connected to the greater purpose.

2 G OAL C LARIT y

Get clear on what type and level of growth you’d like to achieve in your business. These are your franchise goals.

I subscribe to the theory of business by design, meaning that you can achieve whatever you want in your franchise, however it starts with getting clear about your goals. When discussing goals, I use the analogy of a GPS. To use a GPS effectively, you don’t just enter a suburb and hope that you arrive at your specific destination. Instead, you enter the street number, street name, suburb, and guess what, you arrive at your destination. Franchise goals are exactly the same. The clearer you are with your goals, the easier it is to know if you’re on or off target.

There are so many franchise goals that you could choose from, therefore decide what’s most important to your

Tony Meredith Coaching,

business. your goals could be relating to sales, growth, marketing, profit, staff, locations, customers, and so on. Regardless of which goals you decide, when you get clear on what you want your franchise to look like, you give yourself every chance of success.

3 Bu SINESS P LANNING

Once you’re clear about your franchise goals, the next step is to create the plan to achieve these.

Essentially, you want to bridge the gap between what you want and where you are today. Identify the milestones and tasks that need to be accomplished along your path towards goal achievement.

It’s worth noting, that you don’t have to have all the answers when creating your franchise business plan. Part of your planning could be to upskill yourself, join a business network community, or seek the right person/s to assist you.

Abraham Lincoln once said, “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”

Sharpening the axe is an analogy for planning and preparation. Make time regularly for planning and preparation, as this will positively improve your franchise outcomes. Plan your year, month, week, and day. The more time you spend on planning and preparation, the more effective and efficient your franchisee will be, leading to better outcomes.

4 F OLLOW Sy STEMS , T R u ST T HE P ROCESS

One of the best things about owning a franchise, is that your franchisor has already done the hard work for you and created the appropriate systems that deliver successful franchise outcomes. Regardless of the type of franchise you’re involved in, there’ll be systems for every facet of the franchise model, including operations, purchasing, sales, marketing, training, and so on.

Having comprehensive systems in place means that franchisees can achieve their business goals faster, and with a lot less headaches. This means that your role is to follow the systems that are in place, as they’re there for a reason.

The second component of this step is to trust the process. This is all about believing that the franchise systems work, and consistently taking the right actions to implement these systems.

Another element of trusting the process is consistency. When I was a young boy, I remember being told about the fable of the tortoise and the hare. For those who are not familiar with this fable, it’s about a tortoise and a hare that have a race. Ordinarily you’d expect the hare to win, however the hare doesn’t take the race seriously, skylarks, and even takes a nap. Meanwhile, the tortoise is putting one foot in front of the other consistently. In the end, the tortoise wins, with the moral of the fable being “slow and steady wins the race”.

This same message applies to success in franchising. I describe it as C.A.P.E, which stands for Consistent And Persistent Effort. When you consistently and persistently implement your franchise systems, focus on what’s within your control, and trust that success is just around the corner, you will achieve the franchise growth you are seeking.

5 Su RRO u ND yO u RSELF W ITH T HE R IGHT P EOPLE

TEAM is an acronym for Together Everyone Achieves More. In sports, we constantly see champion teams defeat a team of champions. It’s critical that your franchise team works together towards the achievement of the growth goal.

Part of working together, is to ensure that you have employed the right people, in the right roles, doing the right tasks. Recruitment has a significant bearing on the future success of your franchise. Don’t lower your standards for the sake of filling a role, as this will probably not end well. Instead, get clear on the description of the vacant role, and find the right person to suit.

Invest in training your team, so they can constantly perform at optimum levels. A lot of franchisees won’t invest too much time into their staff because they are fearful that they might leave. The problem with this approach, is that these staff might stay, and be undertrained. To achieve your growth targets, your staff need to be proficient in their roles, therefore invest in their development.

Team isn’t just internal to your franchise, it also applies to your broader team of the franchisor, suppliers, investors, business coach, and other stakeholders. Ensure that you have a partnership approach with all stakeholders, as everyone has a role to play in the performance of your franchise.

6 C REATE A WARENESS

you need to let people know about you and your franchise. Awareness is another word for branding or marketing, and without awareness you’re trying to sell a secret.

There are so many ways that you can create awareness for your franchise, such as advertising, social media, internet search engines (ie. Google), email campaigns, networking, referrals, cold calling, and the list goes on.

The other element of awareness is to be

consistent with your communication. We all have busy lives and it’s unrealistic to expect your prospects or customers to think of your franchise business without a ‘gentle nudge’ from you. The aim is to be ‘Top Of Mind’ for your prospects and customers, so that when they are ready to purchase the products or services that you sell, they think of your franchise ahead of your competitors.

7 P RACTICE Cu STOMER C ENTRICIT y

your customers’ perceptions of your franchise can make or break it. Provide quality products and services, and your customers will tell their family and friends. Conversely, if you mess up their experience, they’ll probably tell the world even faster.

Without customers you don’t have a business, therefore sustainable growth is reliant on making your current and potential customers happy with their experience. One way to grow your franchise, is to turn your customers into ‘raving fans’. A raving fan is created by constantly exceeding their expectations, and providing them amazing value. These are the type of customers that keep returning to purchase your products and services time and time again.

8 L EARN T O L O v E S ALES

Most franchise owners have an aversion to sales that stems from the negative connotations associated with ‘slippery, manipulative salespeople.’ The reality of being an effective salesperson couldn’t be further from this association. The fact is that we are constantly selling and negotiating in all facets of our lives, not just at work, ie. where to go for dinner, which channel to watch, why your team will win the game.

To be a great salesperson you need to first ask plenty of questions and listen to the needs of your prospect or customer. you then must evaluate how your products and services can fulfill this need.

Another trait to being a successful salesperson is enthusiasm. If you can’t be enthusiastic about the product or service you sell, then why would I buy from you? Learn to get excited by the prospect of seeing your customer or prospect.

Lastly, you need to keep going. Sales is a marathon, not a sprint, therefore don’t be discouraged by rejection. Rejection

is inevitable. Instead, view this as an opportunity to improve, as you have a franchise growth goal to achieve.

9 W ORK ON y O u R I NNER G AME

When I refer to your inner game, I’m referring to what’s going on inside your head. To successfully grow your franchise requires some knowledge and skills, however the largest contribution of success comes from your mindset, psychology, and attitudes.

In order to grow your franchise, you’ll have to adopt a growth mindset. Having a growth mindset means that you’re prepared to tackle challenges and learn from them, therefore improving your skills, talents, and intelligence over time.

A characteristic of a person with a growth mindset is that they see opportunities everywhere. Even in times that seem dire and catastrophic, having a growth mindset will enable you to have a different perspective.

v iewing mistakes as feedback is another characteristic of a growth mindset. Every time you make a mistake you learn something, which is feedback.

The more you try new things, the more mistakes you will make, but the closer you will be to getting it right.

Resourcefulness is also a key characteristic of a person with a growth mindset. Regardless of where you are or what’s happening, always look for a solution by asking, “What else can I do?”

10 M ASTER yO u R T IME

As a Business Coach, the most common reason (excuse) I hear for not doing something is, “I don’t

have enough time.” Whilst I understand why this could be genuine on some occasions, the reality is that we all have 168 hours in every week. It’s just that successful franchise owners know how to master their time.

The first step to time mastery is to understand how you’re currently spending your time. Are you being busy? Are you operating in a constant stage of ‘urgency’? Do you suffer from procrastination? Or, are focusing on important tasks? Are you being productive, spending your time on growing your franchise?

In order to find more time, I encourage you to consider the ‘ates’:

• Eliminate: Say “No” to things that aren’t propelling your franchise forwards

• Automate: Leverage technology and invest in automation

• Delegate: Let go of tasks that you’re not good at or are essential, but not important

Su MMAR y

Growing an outstanding franchise business is possible in any market by following the steps outlined above. Remember that growth won’t be easy, and it requires time, patience, and consistent effort. With this being said, growing a successful franchise will be incredibly rewarding, and have a positive contribution on so many lives.

Tony Meredith, Director and Head Coach at Tony Meredith Coaching

info@tonymeredithcoaching. com.au https://tonymeredithcoaching. com.au/

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B ECOMING A mulT i-uni T FR anchisee

Brian Keen | Founder | Franchise Simply & Systems2Grow

Multi-unit franchising, where individual franchisees own multiple units is becoming significant in the franchise sector worldwide.

Research by the Franchise Relationships Institute shows franchisees who operate multiple units, now generate over 50% of Australian franchise sector revenue.

Franchise Relationships predicts this percentage will grow because it gives

franchisors a great way to expand the group using people they know and who know them, and it gives experienced franchisees in the group a new, challenging way to expand their own business.

In the uS multiunit franchising has become the go-to strategy in recent years because franchisees are drawn to the idea of significant financial gains and lower operating costs produced by

owning multiple units. There is also a safety net in owning more than one site because franchisees are not dependent on income from only one unit.

This trend means there are new kinds of franchisees coming into franchising. Traditionally, franchise groups looked to bring in franchisees to manage one unit. Today in the States, 1% of franchisees own and manage 26% of all franchised outlets.

In the States, this sector is made up from:

• Family run franchises operating up to 5 units.

• Entrepreneurs getting together as business partners to operate 5 to 8 more units.

• Corporately trained executives establishing mini-organisations with 10 or more units.

Corporate business franchisees are becoming significant owners and they can hold a substantial number of franchises from many different franchise groups.

So, how do you become a multiunit franchisee and build a business which can give you so many advantages?

My journey in franchising started over 30 years ago when I purchased a Bedshed franchise in Perth, Western Australia. I then grew to become a Bedshed multiunit owner with seven outlets. This experience has only grown as I became a franchisor with seven brands and over 120 outlets and a franchise consultant and mentor helping many take the journey into franchising and expand their franchise groups one way or another.

Experience tells me there are a number of things to take into account.

G O IN WITH E y ES WIDE OPEN

People purchase a franchised business for so many reasons and each of us will have as many reasons to measure our own success in business.

Some of us are looking for a way to bring in the money to live. Some of us are passionate about a particular product or what a product can do for people and would do almost anything to work in that area. Many of us are looking for a business we can grow.

Not many of us purchasing our first franchised business though, really understand what’s involved. Many of us buying a franchised business are new to business and are looking for a safe way to learn how it all works as well as making the money we think we deserve.

Whatever your experience in business and whatever the reason you are looking to buy a franchised business, it pays to go into it with eyes wide open. Especially if your measure of success is to eventually grow your

business significantly through multiunit franchising.

Know what your new franchised business can do

If your aim is to grow your business by owning more than one franchise in a group, make sure before you sign that Franchise Agreement this is going to be possible. A highly specialised business which only has the opportunity for a few outlets in your region will probably not give you the chance to build your multiunit empire. Think about your options for growth.

Know what you have to do to make it happen

Whatever business skills you have or don’t have when you purchase a franchise, you will have to learn more.

First, how to get things done the franchisor’s way. Making the franchise system work in a business model where everything needs to be consistent, look the same, feel the same means you absolutely have to know where you follow the system and where you have the latitude to go your own way. This will vary significantly from franchise group to franchise group.

uNDERSTAND HOW A FRANCHISEE B u SINESS JO u RNE y PROMOTES

GROWTH O v ER THE y EARS

Every franchisee, especially a franchisee new to business, will have a journey to take to gain the skills to operate more than one franchise unit.

understand the basics

First you will have to concentrate on learning how to deliver the service or product the franchisor’s way. you might be an experienced restauranter but if you purchase a franchised restaurant you will have to learn how to manage that outlet their way, a more difficult task if you have habits to unlearn. It is no accident that Maccas make prospective franchisees work in one of their restaurants for nine months before they are considered…and only 1% are successful!

Through this time franchisees new to business will also have to learn business basics.

Most franchisors have this aspect of support and training under their belt. Their operations manuals will cover technical details to one level or another and their support staff will know how to help.

Get business under control

Once the basics are covered, the pressure will be on to really understand how business works. Key will be truly understanding:

• Marketing and what can be done at a local level to lift your trade

• Staff management and what can be done to develop a skilled team

• Customer service so you become the best and most popular

• Financial control through business growth, a tricky balance

And one that has exponentially changed business since COvID struck, • Managing a business in a digital environment

The very best franchisors know they have to help their franchisees develop their business skills. I have a Franchise Simply Franchise Radio Show interview* (*on my website and all major podcast platforms) with John O’Brien from Poolwerx explaining that when his franchise group was just a few years old, he was forced to completely change his whole support team from one focusing on the technical aspects of pool

cleaning and maintenance to a team more focused on business skills needed to manage business growth.

Being able to manage an array of software will be included in this suite of business skills starting with xero to look after the books, and probably software for project management, client relationship management and email, operations in the cloud are going to be the simplest systems needed in most franchises.

unfortunately, business training and digital management is where most franchise support drops the bundle. But it is essential you have these business skills under your belt if you want to grow your business significantly. So, if franchise business support and training is lacking then get your own.

Find a good coach with franchise experience, pay the money for their time and put in the effort to learn everything you can about building a business at this level.

Then understand you will have to grow personally to work on the business and leave running the business to others

Give up working in the business managing the day to day of customer service. Absolutely key is the fact that you must delegate running the daily operations of your business to staff. And absolutely key is the fact that you must step away and work fewer hours but get more done through great team-building.

Now is the time to work on the business rather than in it. your business coach should be able to help here too.

I T ’ S THE u NE x PECTED THAT CREATES THE MAGIC

I had another Franchise Radio Show interview with Scott Greenberg several months back discussing the research he has recently done for his book, ‘The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar’.

Inevitably, Scott found the wealthy franchisees were those who built their business through purchasing more franchise units.

What was surprising though, was that the usual factors did not really play a part.

Scott found you do not need to have the best territories in the group. yes, your area does have to have some potential but a good franchisee will make a

success of any of their business outlets, even those in more mediocre areas. He cited examples of non-performing franchise outlets being taken up at a low price by the top performing franchisees in the group and being turned around to become profitable.

Certainly, when I was a Bedshed multiunit franchisee in the 80’s at the beginning of my franchise journey, I was asked by my franchisor on a couple of occasions to put an offer in for badly performing outlets in my region and I found I was able to create one of the best outlets in the group.

Scott also found that you do not need to become a workaholic, working 80 hours a week, losing contact with your family and your life. Actually, the exact opposite is more successful for building business. you need to become a proficient business owner with the ability to delegate and have the time and emotional energy to manage the business from an overview perspective.

And finally, Scott found you do not need to come into franchising with lots of business experience. A franchised outlet gives those new to business a great place to more safely establish their first business venture and learn about the nuances of making it all work. In most cases the franchisor will have done the hard yards, establishing the brand and putting in systems to make delivery of the product easy and some will have great systems to help you learn about business too.

What Scott did find is that there are three personal characteristics all wealthy franchisees have.

K EEP A CLEAR HEAD

Life in business is a journey. Sometimes things will be rosy and go well but more often than not things will seem to go wrong. It is so easy to react instantly with emotion when that happens and allow ourselves to feel fear, anger, frustration and allow these emotions to control the way we respond.

Scott found that the wealthy franchisees did not respond in this way. They were able to separate themselves from emotion and control it fast, which meant they were then able to examine the situation dispassionately, look at the data and what was actually happening. In turn, this meant they were then able to make clear headed decisions on how to move forward.

They all employed this strategy with

every potentially adverse situation they faced. Managing staff, managing their relationship with their franchisor, handling difficult customers, facing difficult business circumstances and financial constraints. They embraced mindset learning and used techniques to better understand why others around them were responding the way they did and to better manage themselves. The bottom line is – get rid of the ego and stay calm and centered.

I have to confess it was well into my business journey when I first started to understand this. I met a great guy, Paul Blackburn from Beyond Success* in early 2000s, a mindset guru who has a wonderful way of explaining how our mind and emotions work and how to better manage them. There are a couple of great interviews with Paul in my Franchise Simply Radio Show podcast series available on my website, Spotify and iTunes if you are interested. (*Now Quantum Orange)

S TICK TO THE S y STEM

The next thing Scott Greenberg considers to be a central trait of the wealthy franchisees who own more than one outlet is, as I have mentioned above, they stick to the proven system developed by the franchisor. If you are going to manage more than one outlet, you need to have a central system to get

the work done efficiently,

The success of any franchise group depends on a good system controlling the way everything is done to maintain brand consistency. So, use this system.

This doesn’t mean you have to keep all your new business ideas to yourself. As John O’Brien from Poolwerx has told me, ‘I haven’t had a good idea for years, they all come from my franchisees’. Poolwerx depends on franchisee engagement and ideas to keep the brand current and the systems up to date.

So, engage with the group and get your ideas up for consideration. Do your bit to help with training activities, put yourself on things like the franchisee advisory council or it’s sub-councils, engage with your franchisor and help to build the brand system and the confidence of your fellow franchisees to build the group as a whole.

customers both with their products and with the best customer service ever. Great customer service was a central tenet behind every wealthy franchisee business and all spent time training their staff to make sure this was an essential part of every customer contact.

These franchisees also saw that working to have a great relationship with their franchisor, helping their staff to enjoy being part of the team and improving the life of anyone around them was essential to their working life.

O NLy THEN WILL y O u HA v E THE SKILLS TO BECOME A M u LTI u NIT FRANCHISEE

In conclusion I have found you can’t build a business empire by just purchasing lots of franchise outlets. you have to put in the work to grow in business and put your ego aside in the process.

I have found success only comes when you:

• Learn to build business by understanding basic business skills which today includes a good grasp of cloud-based business management

• Then delegate so you can work on the business and not in it

• Give yourself the time and emotional energy to concentrate on what’s important for business growth

• Concentrate on your mindset and that of your employees to manage your relationships with staff, franchisor and your customers

• Drop the ego and concentrate on building your business for the love of it and to improve the life of all who are touched by it

• Be proud of what you have achieved

The franchise sector and most franchisors have done so much to develop this amazing way of building business so, if this is something you want, embrace it and enjoy the journey from new business owner to multiunit franchise owner with pride.

uSE

y O u R B u SINESS TO IMPRO v E THE LIFE OF ALL TO u CHED B y IT

The very best franchisees Scott came across were not in business for the money. Of course, they were there to grow the business and succeed and along the way the money grew too.

But in the majority of cases, they were there to improve the life of their

Brian Keen

Founder

Franchise Simply & Systems2Grow

1300 960 136

www.franchisesimply.com.au https://systems2grow.com/ https://www.microloan foundationaustralia.org.au/

MATTERS TO BE AWARE OF IN 2023 IN RELATION TO Franchising in n e W Zealand

Stewart Germann | Principal | Stewart Germann Law Office

New Zealand is one of the most deregulated countries in the world to conduct small to mediumsized business. There is no specific legislation controlling the operation of franchising in New Zealand and other countries like New Zealand include Singapore and the united Kingdom.

Prospective franchisees who are looking at buying into a franchise must tread carefully and do their homework. New Zealand is an exciting and fast developing market which contains at least 590 franchise systems. The Franchising New Zealand 2021 Survey

results showed that the sales turnover for business format franchises was estimated at $36.8 billion, and the sales turnover for the entire franchising sector was estimated at $58.5 billion.

• There is an estimated total of 32,300 units operating in business format franchises

• More than 156,820 are employed directly in business format franchises

• 70% of franchise brands originated in New Zealand

• Online sales grew tremendously with now almost 80% of brands engaging in online sales

• More than 20% of franchisors have entered international markets

• 90% of franchise brands return profits back into the community

• Almost two-thirds of franchisors identified environmental sustainability and ethical supply chain examples, with the principal examples being enforced recycling of materials, waste minimisation programmes and hybrid car use

• Only 18.5% of franchisors were involved in a substantial dispute (with one or more franchisees) in the past 12 months

• COVID-19 brought considerable disruptions to trading, greater stress and mental health considerations, adjusted hours of operation, supply chain interruptions, significant sales reductions and many other issues

L EGAL P OSITION

Although there are no specific franchising laws, there are existing laws which protect franchisees; and the three main laws which provide such protection are the Fair Trading Act 1986, the Commerce Act 1986 and the Contract and Commercial Law Act 2017. Those Acts focus in particular on misrepresentations and restrictive trade practices which include anti-competitive behaviour.

Once a franchisee has chosen a particular brand and franchise system and wishes to progress further with enquiries, the first question to ask is whether the franchisor belongs to the Franchise Association of New Zealand (FANZ). The FANZ was formed in 1996 and publishes the Code of Practice and the Code of Ethics which all members must comply with. Many franchisors belong to the FANZ but some have chosen not to join yet still comply with the Codes. Others may choose not to join and do not comply with the Codes and they should be described as renegade franchisors, in my opinion.

The Code of Practice has four main aims which are as follows:

1. To encourage best practice throughout franchising.

2. To provide reassurance to those entering franchising that any member displaying the logo of the FANZ is serious and has undertaken to

practise in a fair and reasonable manner.

3. To provide the basis of self-regulation for franchising.

4. To demonstrate to everyone the positive will within franchising to regulate itself.

The Code applies to all members including franchisors, franchisees or affiliates such as accountants, lawyers and consultants and all prospective new members of the FANZ must agree to be bound by the Code before they can be considered for membership.

W HAT DOES THE C ODE CO v ER ?

1. Compliance - all members must certify that they will comply with the Code and members must renew their certificate of compliance on an annual basis.

2. Disclosure - a disclosure document must be provided to all prospective franchisees at least 14 days prior to signing a franchise agreement. This disclosure document must be updated at least annually and it must provide information including a company profile, details of the officers of the company, an outline of the franchise, full disclosure of any payment or commission made by a franchisor to any adviser or consultant in connection with a sale, listing of all components making up the franchise

purchase, references and projections of turnover and possible profitability of the business.

3. Certification - the Code requires franchisors to give franchisees a copy of the Code and the franchisee must then certify that he or she has had legal advice before signing the franchise agreement.

4. Cooling Off Period - all franchise agreements must contain a minimum 7 day period from the date of the agreement during which a franchisee may change its mind and terminate the purchase. This is very important and the cooling off period does not apply to renewals of term or re-sales by franchisees.

5. Dispute Resolution - the Code sets out a dispute resolution procedure which can be used by both franchisor and franchisee to seek a more amicable and cost-effective solution. The Code requires all members to try to settle disputes by mutual negotiation in the first instance. However, this process does not affect the legal rights of both parties to resort to litigation.

6. Advisers - all advisers must provide clients with written details of their relevant qualifications and experience and they must respect confidentiality of all information received.

7. Code of Ethics - all members must subscribe to the Code of Ethics which sets out the spirit in which the Code of Practice will be interpreted.

All franchisor members of the FANZ must have a franchise agreement which contains a dispute resolution clause and a cooling-off provision. In order to resolve disputes, mediation is the favoured method and it has a high success rate in relation to franchising disputes. However, if mediation does not work then there is always litigation which is certainly at the divorce stage of the relationship.

Prospective franchisees must be given a disclosure document and franchise agreement by the franchisor. The disclosure document must provide certain information including the following:

• Details of the franchisor and its directors including experience and a viability statement with key financial information of the franchisor;

• Details of any bankruptcies, receiverships, liquidations or materially relevant debt recovery;

• Criminal, civil or administrative proceedings within the past five years;

• A summary of the main particulars and features of the franchise;

• A list of components making up the franchise purchase;

• Details of any financial requirements by the franchisor of the franchisee; and

• Other information as listed in the Code.

Franchising in New Zealand covers goods and services in many areas including general retail, leisure and education, business and commercial, food and beverage, health and fitness, computer and technology, home and building services.

W HAT IS A FRANCHISE ?

It is helpful and essential to understand the definition of the franchise. The term “franchise” is defined in the Rules of the FANZ as follows:

“Franchise” means the method of conducting business under which the right to engage in the offering, selling or distributing of goods or services within New Zealand includes or is subject to at least the following features:

• the grant by a Franchisor to a Franchisee of the right to the use of a Mark, in such a manner that the business carried on by the Franchisee is or is capable of being identified by the public as being substantially associated with a Mark identifying, commonly connected with or controlled by the Franchisor; and

• the requirement that the Franchisee conducts the business or that part of the business subject to the Franchise Agreement, in accordance with the marketing, business or technical plan or system specified by the Franchisor; and

• the provision by the Franchisor of ongoing marketing, business or technical assistance during the term of the Franchise Agreement.”

Consideration should also be given to the definition of a franchise agreement which means a contract, agreement or arrangement, whether express or implied, whether written or oral, between two or more persons by which one party to the agreement (“the franchisor”) grants, authorises or permits the other party to the agreement (“the franchisee”) the right to operate a franchise. Any

contract, agreement or arrangement which purports to be a franchise agreement shall be deemed to be a franchise agreement for the purpose of this definition, notwithstanding that it may lack any or all of the requirements or attributes referred to in the definition of “franchise”.

F ORCE M AJE u RE P RO v ISIONS IN N EW Z EALAND

All franchise agreements in New Zealand should contain a robust force majeure clause. The author would go so far to say that if any franchise agreement does not contain a force majeure clause then the drafter of the document may be negligent. An example of a force majeure clause is as follows:

Neither party shall be liable to the other and neither party shall be deemed to be in default for any failure or delay to observe or perform any of the terms and conditions applicable to the party under this Agreement (other than the payment of money) caused or arising out of any act beyond the control of that party including (but not limited to) fire, flood, lightning, storm and tempest, earthquake, strikes, lock-outs or other industrial disputes, acts of war, acts of terrorism, riots, civil commotion, explosion, malicious damage, government restriction, unavailability of equipment or product, disease and/or virus of epidemic or pandemic proportions or other causes whether the kind enumerated above or otherwise which are beyond the control of that party and where such failure or delay is caused by one of the events above then all times provided for in this Agreement shall be extended for a period commensurate with the period of the delay.

The purpose of the above clause is to ensure that neither party will be liable to the other for any events outside their control. Common events are listed in the clause like fire, flood, lightning, storm and tempest and, of particular relevance to current events, the phrase “disease and/or virus of epidemic or pandemic proportions.”

No one can predict the future and all parties, especially a franchisor and a franchisee, should be afforded the protection of a well-drafted force majeure clause. COvID-19 is merely a symptom of the greater problem of unexpected or unanticipated events, be they in the form of the next pandemic or

some other future disaster. uncertainty will always pose a risk to interference with contractual relations, and a well-drafted force majeure clause is a necessary component of mitigating contractual risk.

C OMPETITION L AW

The Commerce (Cartels and Other Matters) Amendment Act 2017 changed the Commerce Act 1986 by replacing the previous prohibition on price-fixing between competitors with an expanded prohibition on cartel provisions, which extends to market allocations and output restrictions, as well as to pricefixing, by competitors. The New Zealand cartel prohibition is very wide and will have quite an impact on franchise networks. Some additional clauses must be inserted into franchise agreements and there must be explanations, in plain language, as to why certain clauses are necessary. Consideration must be given to cartel clauses in franchise agreements; for example, clauses that set or influence prices, restrict output or allocate markets will be caught. The possibility that alternative arrangements might achieve the same or a similar commercial outcome as a cartel clause should also be considered. Another consideration is whether the collaborative activity exemption or the vertical activity exemption would apply. Expert legal advice should be obtained in relation to this Act.

There will not be a cartel arrangement in place where parties are not in competition with each other. In most franchise systems the franchisor will not be in competition with its own franchisees but that is not always the case. For example, a franchisor that owns its own outlet might be found to be in competition with franchisees. Similarly, where a franchisor sells online direct to the end consumer, yet at the same time has franchisees who sell to those consumers, it may also be in competition with its franchisees. There may also be instances where the franchisees are in competition with each other. Where a franchisor is in competition with a franchisee or where franchisees are found to be in competition with each other, there will be a competitive relationship, so the franchisor needs to be cognisant that there may be provisions in its franchise agreements that amount to cartel provisions.

The Commerce (Criminalisation of Cartels) Amendment Act 2019

introduced a new criminal offence for cartel conduct and the criminal sanctions reflect the covert nature of cartels and the harm they cause to consumers and the economy. The Commerce Act 1986 provides a number of statutory exceptions that would not constitute a cartel arrangement and may be pro-competitive. These exceptions relate to collaborative activities (for example, joint ventures or franchise arrangements), joint buying, vertical supply contracts and specified liner shipping arrangements as stated earlier in this paper. There are no defences for mistakes of fact relating to the elements of joint buying and promotion and vertical supply contracts. Therefore, it would be possible in the future for a director of a franchisor company to be criminally liable under the Act for a cartel offence. For an individual who commits an offence the penalty on conviction could be imprisonment for a term not exceeding 7 years or a fine not exceeding $500,000, or both. For a company which commits an offence the penalty could be up to $10 million so great care must be taken.

R ESTRICTI v E C O v ENANTS

The New Zealand courts have recognised that it is reasonable for a person in the position of a franchisor to impose a contractual restraint upon competitive conduct by a franchisee or an ex-franchisee, but such restraints must not exceed the boundaries of the court’s notion of reasonableness. The first principle is that it is reasonable for a person to stipulate that if he or she is willing to disclose all secrets of how to establish a particular business enterprise, then the recipient of the information cannot immediately terminate the contract and set up a competitive business using the information received during the course of the relationship. If the courts did not provide protection to franchisors against conduct like this, there would be no incentive for the owners of established businesses to share their secrets with others and enhance their business skills. The second principle is that it is important for the well-being of the community that every individual should, in general, be free to advance his or her skills and earning capacity.

The Contract and Commercial Law Act 2017 in New Zealand gives the courts authority to rewrite a restrictive covenant and to allow an excessive covenant to be enforced at a lesser level. Section 83

of the Act states as follows: “83 Restraints of trade

(1) The court may, if a provision of a contract constitutes an unreasonable restraint of trade –

(a) delete the provision and give effect to the contract as so amended; or

(b) modify the provision so that, at the time the contract was entered into, the provision as modified would have been reasonable, and give effect to the contract as so modified; or

(c) decline to enforce the contract if the deletion or modification of the provision would so alter the bargain between the parties that it would be unreasonable to allow the contract to stand.

(2) The court may modify a provision even if the modification cannot be effected by deleting words from the provision.”

The ability of the courts to modify excessive restraints is constrained by the principle that terms that could never have been considered reasonable will not be modified, as to do so would be contrary to the public interest. This is the doctrine of restraints that are in terrorem, which translates into ‘contracts that terrorise a contracting party’. If a franchisor could only ever have reasonably sought a two-year restraint within a 5-kilometre radius of the business in which the person established goodwill, then a nationwide restraint for 10 years could never be regarded as reasonable; and in that case the courts would refuse to rewrite the clause to determine that the period of 10 years should be two years and the area of the restraint should be 5 kilometres rather than the entire country. What then is a reasonable restraint? There are two factors – area and time. So the message is clear in New Zealand – for a restraint to be enforceable, it must be reasonable.

There have been a number of restraint of trade cases in the franchising sector both in Australia and in New Zealand in recent years. Two recent cases are Water Babies International Ltd v Williams & Others and M and L Holdings (2018) Ltd v Whenua Productions Ltd & Kuang. Other cases include the following: Dorn Investments Ltd v Hoover (2016); Mike Pero (New Zealand) Ltd v Krishna and Mortgage Suite Ltd (2016); Mad Butcher Holdings Ltd v Standard 730 Ltd and Wightman (2019); and Mainland Digital

Marketing Ltd v Willetts and Meyers (2019).

Non-compete and other restrictive covenants need to be included in the relevant franchise agreement to be enforced during the term of the agreement. An example of such a clause is as follows:

“The franchisee shall not during the term or any renewal period or at any time following the termination of this agreement or its expiration through the effluxion of time except with the prior written approval of the franchisor carry on or be directly or indirectly engaged or concerned or interested whether as principal, agent, partner, shareholder, investor, financier, lender, director, employee, consultant, independent contractor or otherwise howsoever in any business conducted in competition with the business, the franchisor and its other franchisees, or any similar business.”

In other words, a franchisor and a franchisee have a relationship for the term of the franchise agreement. During that period the franchisee must not compete with the particular franchise system and must not divulge confidential information to any third party outside the system without the consent of the franchisor. A breach of these covenants will usually give rise to an event of termination allowing a franchisor to terminate the franchise agreement with the particular franchisee plus it will allow the franchisor to enforce the personal covenants given by the directors and shareholders of the franchisee in relation to the restraint.

uNFAIR C ONTRACT T ERMS

In relation to distribution, franchising and agency matters in New Zealand, please note that the Fair Trading Amendment Act 2021 (“Amendment Act”) extends the existing prohibition on unfair contract terms in consumer contracts to standard form small trade contracts worth under $250,000 (including GST). The Amendment Act also introduced a new prohibition on unconscionable conduct.

The changes came into force on 16 August 2022 and affect standard form small trade contracts. A contract is a standard form small trade contract if it falls within the following definition:

• Each party is engaged in trade (ie two businesses);

• It is not a contract between a

business and a consumer; and

• The relationship between the two parties in trade in relation to the goods, services or interest in land provided does not exceed the annual value threshold of $250,000 (including GST) per annum for goods, services or an interest in land when the relationship first arises (ie when you first sign the contract).

Any contract signed prior to 16 August 2022 will not be subject to the new amendments. However, if the contract is varied, amended or renewed and it falls within the definition of a standard form small trade contract above then the new regime applies to the varied, amended or renewed contract.

The unfair contract terms previously only applied to contracts between a consumer and a business, for instance gym membership agreement. The new amendments will ensure that small businesses also receive protection against any unfair contract terms.

The following is taken into consideration when assessing whether a term is unfair:

• Whether the term would cause a significant imbalance in the parties’ rights and obligations arising under the contract;

• Whether the term is reasonably necessary in order to protect the legitimate interests of the party who would be advantaged by the term; and

• Whether the term would cause detriment (whether financial or otherwise) to a party if it were applied, enforced or relied on.

The new amendments will not apply to the following contractual terms:

• Definition of the main subject matter of the contract.

• Setting the upfront price payable under the contract, so long as the price term is clear and unambiguous.

• Any terms that are required or expressly permitted by any legislation.

The extent to which the term is clear and the context of the contract as a whole will also be taken into account. However, the new amendments will not disadvantage a business that has a legitimate business interest and the term is necessary to protect that interest. At this stage the Commerce Commission has not updated its guidance regarding unfair contract terms but we assume this will be issued soon to assist businesses.

The Commerce Commission can apply to a Court for a declaration that a term in a contract is unfair. If it is found to be unfair by a Court then that business must not include a term (or is amended with the Court’s approval) or attempt to enforce or rely on the term. A business may also face:

• In the case of an individual fines not exceeding $200,000 and a company a fine not exceeding $600,000.

• Court orders stopping that business from applying or enforcing that term and or orders directing a refund or payment of damages.

uNCONSCIONABLE C OND u CT

The unconscionable conduct in trade provisions are much broader as it applies to all conduct not just contractual terms. The term unconscionable conduct is not defined but the Amendment Act states that a Court can take the following into consideration:

• The relative bargaining power of the parties;

• The extent to which the parties acted in good faith;

• Whether the affected person was reasonably able to protect their interests; and

• Whether unfair pressure or tactics were used.

It may be that New Zealand will take guidance from Australian cases but at this stage no guidance or comment has been provided by the Commerce Commission.

The Commerce Commission can seek penalties and fines as above. The Commerce Commission could also could bring civil proceedings; for example seeking a declaration from the Court in relation to unfair contract terms. The remedies include damages, injunctions and other Court orders.

Whether the new amendments apply to any contract will depend on whether it falls within the definition of a standard form small trade contract. When looking at the annual value threshold this is assessed when the relationship first arises.

The unconscionable conduct provisions are much broader so beware of the changes which now apply to New Zealand contracts.

I NDEPENDENT L EGAL A D v ICE

It is essential for prospective franchisees to obtain independent legal advice from a lawyer experienced in franchising as well as independent accounting and taxation advice. A franchisee should have a number of meetings with the franchisor and its representatives and all questions and answers should be written down and carefully kept for future use if required. Prospective franchisees should be able to rely upon everything they are told but be wary of financial projections provided by the franchisor. That is a dangerous area and in my opinion, franchisors should not provide financial projections at all but should provide actual financial results with the direction that the franchisee must go to its own independent accountant.

P OSITI v IT y IN 2023

New Zealand is a very attractive market for franchising and many overseas systems have entered from Australia, uSA, Canada and the united Kingdom in particular. International franchising was thriving worldwide until the global pandemic of 2020. Thanks to people getting vaccinated, most countries have recovered in a positive way and international franchising seems to be thriving again.

The FANZ has been very successful in promoting self-regulation and high standards in franchising, and its Code of Practice is widely understood and accepted by franchisors in New Zealand. Franchisees and master franchisees must make the decision whether or not to proceed with the purchase of a franchise or master franchise. Just like in Australia, people like to own their own businesses and to work hard to make those businesses successful. Most franchisors have an entrepreneurial spirit so franchising is certain to increase in both countries during the year. However, careful due diligence must always be undertaken so that both parties are fully informed.

Stewart Germann

Franchising Lawyer at Auckland, New Zealand stewart@germann.co.nz www.germann.co.nz

Franchise listings Categories

AuSTRALIA

aCCOUNTING & FINaNCIaL SErvICES 68

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NEW ZEALAND

aCCOUNTING & FINaNCIaL SErvICES 91 aDvErTISING & markETING 91 aUTOmOTIvE PrODUCTS & SErvICES 91 BEaUTy PrODUCTS & SErvICES 91 BUILDING PrODUCTS & SErvICES 91 BUSINESS SErvICES 92 CHILDrEN’S PrODUCTS & SErvICES 93 CLEaNING SErvICES 93 COmPUTEr PrODUCTS & SErvICES 94 CONTraCT CUTTING SErvICES 94 DISTrIBUTION & STOraGE 94 EDUCaTIONaL & TraINING 94 ENTErTaINmENT 94

FOOD – BakErIES 94

FOOD – COFFEE & CaFES 94 FOOD – rESTaUraNTS & DINING 95 FOOD – rETaIL 95 FOOD – TakEaway 95 HaIrDrESSING 95 HEaLTH & FITNESS 95 HOmE SErvICES 96

HOTELS, mOTELS & aParTmENTS 96 LaNDSCaPING & GarDENING 96 mOBILE FraNCHISES 96

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rETaIL 97 TravEL 98 vENDING 98 wOrkPLaCE HEaLT H & SaFETy..................................................... 98

EXPENSE REDUCTION ANALYSTS

ACCOunting & finAnCiAl serviCes

AnZ MobILE LEndIng

Level 7/833 Collins Street, Docklands vIC 3008

Contact: Shane Rose Senior Acquisition Manager Phone: 0481 007 663

Email: anzmobileledning@anz.com Website: https://www.anz.com.au/personal/ home-loans/get-started/mobilelending/join-us/

Business description:

ANZ Mobile Lending is the only mobile lending franchise opportunity offered by a major bank in Australia. As a franchisee you can enjoy the autonomy of running your own business and benefit from the recognition of ANZ’s brand and an established support team behind you. ANZ’s mission is to shape a world where people and communities thrive, and ANZ Mobile Lending is a key driver to achieving this success. Our franchisees are driven business leaders who are passionate about delivering outstanding service to their customers. They help customers achieve their home ownership goals and build their own high performing teams. As your customers continue their journey in life, your business grows alongside them continuing to offer ANZ’s banking and lending services as and when they need it. Additionally, ANZ Mobile Lenders enjoy an attractive earning potential and a competitive business model. unlike many other franchise models, ANZ Mobile Lending does not require franchisees to sign up to retail leases or carry valuable stock on hand.

year established: 2004

AUSSIE HOME LOANS

Level 28, 225 George Street Sydney NSW 2000 Phone: 02 8297 0000

AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186

BANK OF QUEENSLAND (BOQ) GPO Box 898 Brisbane, 4001

BOOKWIZ BOOKKEEPING

Ground Floor, 12 Old Collier Road Morley WA 6062 Phone: 1800 218 112

BUSY BOOKKEEPING

GPO Box 898 Brisbane, 4001

CAPITAL TRUST Locked Bag 7500 McMahons Point NSW 2060 Phone: 1800 131 507

CITIWIDE FRANCHISING Level 5, 278 Collins Street Melbourne vIC 3000 Phone: 1300 732 630

CFO ON-CALL PO Box 9415 Wyoming NSW 2250 Phone: 1300 362 436

DESTINY FINANCIAL SOLUTIONS Phone: 1300 693 378

Level 11, 301 George Street Sydney NSW 2000 Phone: 02 8014 8852

EXPRESS BOOKKEEPING

4/130 Oxley Central, Oxley Station Road Oxley QLD 4074 Phone: 07 3379 7174

EZYACCOUNTS

Level 15, Corporate Centre, 2 Corporate Centre 2 Corporate Court, Bundall, QLD, 4217 Phone: 1300 313 397

FIFO CAPITAL L16, 390 St Kilda Road, Melbourne vic 3004 Phone: 1300 852 556

Suite 301/237 Scottsdale Drive

Robina QLD 4226

Contact: Graeme Charlton

Phone: 07 555 38200 or 1800 118 611

Email: info@firstclassaccounts.com or recruitment@fcfg.com.au Website: www.firstclassaccounts.com

Business description:

First Class Accounts is Australia’s largest bookkeeping franchise. Our franchisees collectively service around 10,000 businesses throughout Australia and take pride in delivering a range of services helping small-medium sized businesses work smarter through the delivery of accurate, compliant bookkeeping services. you will receive extensive on-going training in our proven systems as you establish your own bookkeeping business from our dedicated business support manager, dedicated marketing department and dedicated technical team.

Membership: Franchise Council of Australia year established: 2000

Number of franchise outlets: 160

Franchise business establishment fee: $45,000 + GST. Finance available to approved applicants.

Training & support: 9 week induction training followed by 13 week marketing and business launch program, totalling 22 weeks of training and support. Plus unlimited ongoing business, marketing and technical support throughout your franchise term.

Locations available: Australia nationwide

FIRST CLASS CAPITAL Suite 8, 34 - 36 Glenferrie Drive Robina QLD 4226 Phone: 1 800 852 556

H&R BLOCK PO Box 147 Thornleigh NSW 2120 Phone: 02 9483 3200

JIM’S BOOKKEEPING Phone: 131 546

JIM’S FINANCE PROFESSIONALS Phone: 131 546

Money Quest Level 5, 278 Collins Street Melbourne vIC 3000 1 300 886 100

MAS TAX ACCOUNTANTS

267 Nepean Highway Edithvale vIC 3195 Phone: 1300 627 829

MORTGAGE CHOICE

Level 10, 100 Pacific Highway

North Sydney NSW 2060

Phone: 1300 650 330

MORTGAGE HOUSE

Level 34, 101 Miller Street

North Sydney NSW 2060

Phone: 133 144

Level 12, 321 Kent Street

Sydney NSW 2000

Contact: National Franchise Recruitment Manager Phone: 1800 616 082 Email: franchising@rams.com.au Website: www.RAMS.com.au/franchising/ Business description:

RAMS is a recognised, iconic brand – we’ve helped hundreds of thousands of Australians buy their own home. RAMS is unique.

Residential mortgages is all we do, which makes us experts at helping customers into their new home.

• Build yourself a business for yourself but not by yourself

• Strong upfront and trail commission

• Powerful online and TV presence

• Designate territory

• Owned by Westpac, Australia’s oldest company

• Ongoing training and development

• Build your own successful and motivated team

• Support your local community

• Enjoy the comraderie of a large RAMS family year established: 1991

Number of franchise outlets: 50

Initial franchise fee: $35,000 + GST Training & support: Ongoing training and development.

Locations available: Territories available across the country.

RESI MORTGAGE CORPORATION

Phone: 1800 754 758

SHOEBOX BOOKKEEPING

PO Box 426 varsity Lakes QLD 4227 Phone: 1300 653 583

SMALL BUSINESS ACCOUNTING

PO Box 2582 Rowville vIC 3178 Phone: 1300 843 354

SMARTER ADVISORY AND ACCOUNTING PO Box 104 Churchill vIC 3842 Phone: 1 300 843 354

SMARTLINE

Level 17, 309 Kent Street Sydney, NSW, 2000 Phone: 131 497

STRATTON FINANCE

12 Electronics Street Eight Mile Plains, QLD, 4113 Phone: 1300 787 288

SUCCESS TAX PROFESSIONALS

6/50 Ladner Street O’Connor WA 6163 Phone: 08 9337 4440

fIRsT CLAss ACCoUnTs

RAMs

TAxAssIsT ACCoUnTAnTs

Level 14, 275 Alfred Street, North Sydney, NSW 2060

Phone: 1300 513334

Contact: Mandy Sigaloff Email: recruitment@taxassistau.com.au Website: www.taxassistfranchise.com.au

Business description:

TaxAssist Accountants was founded in the uK in 1995 to bring first class professional accounting services to the small business owner. We have over 270 franchisees Worldwide and shop fronts and offices across Queensland, New South Wales, WA and victoria. We can provide Tax Licence supervision for qualified accountants who join us as Franchisees, as well as an enhanced business growth program for franchisees with a current practice looking to expand.

year established: 1995

Number of franchise outlets: 276 Worldwide

Initial franchise fee: $60,000 + GST Investment required: POA

Training & support: Full training, technical and business support with comprehensive online and offline marketing Locations available: Across Australia

TAX STORE

Suite 1, Level 2, 27 Grange Road Cheltenham vIC 3192 Phone: 1300 367 594

THE BOOKKEEPING NETWORK 90 Woodhall Street Stirling WA 6021 Phone: 08 9349 9189

THE INTERFACE FINANCIAL GROUP 1 300 957 900

Advertising & mArketing

AARROW ADVERTISING

Phone: 0415 159 434

FOUNDATION WORKS PO Box 66 Pyrmont NSW 2009 Phone: 02 8093 8050

MAILPOST 8/87-89 Boundary Rd, Peakhurst, NSW, 2210 Phone: 1300 624 576

PINSOURCE 11 Myrtlebank Terrace Stonyfell SA 5066 Phone: 08 8364 3220

RED ENERGY PROMOTIONS 5/25 Premier Cct Warana, Queensland 4575 1300 325 977

UTTER PROFESSIONALS PO Box 3083 Bundeena NSW 2230 Phone: 02 9523 9888

Aged And disAbility CAre serviCes

AFEA AGED CARE Level 6/11 Help St Chatswood NSW 2067 1300 651 133

CAPITAL GUARDIANS 10/585 Little Collins St Melbourne vIC 3000 03 9008 9992

HOME CARING 4/327 Woodpark Rd, Smithfield NSW 2164 1300 875 377

HOME INSTEAD SENIOR CARE Level 10, 9 Sherwood Road Toowong QLD 4066 Phone: 07 3703 3100

Kate Groom

IN-HOME, SOCIAL & LIFESTYLE SUPPORT

JUsT bETTER CARE

Level 3, 43-45 East Esplanade Manly NSW 2095

Contact: Andrew Lyme Phone: 0459 654 146 Email: andrew.lyme@justbettercare.com Website: www.justbettercarefranchise.com

Business description:

Just Better Care is Australia’s leading franchised provider of In-Home aged and disability support services.

The Community care sector generates over $43b in revenue per annum, with a projected growth rate of 6.4% per annum over the next 5 years. With the population aged over 65 years predicted to reach 20% of the entire AuS population by 2045, this sector is driving the demand of people looking to receive care of all types in their own home.

Passionate about supporting people to live in their own homes, we provide a wide range of services including nursing, domestic assistance, respite, palliative, home cleaning, companionship, transport, social and lifestyle, shopping, meal prep, plus much more. year established: 2005

Number of franchise outlets: 40+ territories

Initial franchise fee: $70,000

Investment required: $150,000 - $250,000 Training & support: Comprehensive on-boarding program provided

Locations available: Franchise territories available in South Australia, Western Australia, victoria, Queensland, Tasmania and Northern Territory

MEDIMART 1300 633 063

PEARL HOME CARE 303 Oriel RD Heidelberg West vIC 3081 Phone: 1300 030 356

RIgHT AT HoME

unit 4 16 – 36 Nile Street.

Woolloongabba Qld 4102 Phone: 07 3177 9906

Contact: Daryl Sahli Email: franchise@rightathome.com.au Website: www.rightathome.com.au

Business description:

The home care industry is worth over $40b per annum, one of the largest markets in Australia. An ageing population, disability services, shorter hospital stays and a preference for ageing at home are fuelling the demand for in-home care services. Right at Home provides a full range of services; companionship, domestic support, personal care, skilled nursing and allied health services. We do this across the aged care system, disability, and post hospital care systems. The upfront cost is $120,000 for the franchise fee and you will need an additional $80,000 in working capital. Established franchise offices make returns many times this investment every year. Most offices reach financial breakeven within 12 months of start. We have finance available for qualified Right at Home candidates. We currently have 40 franchisees in our system covering most of Queensland, a large proportion of Sydney and some regional areas of NSW, Perth and Kalgoorlie, Southwest victoria and Adelaide Central. There are still prime territories available in regional NSW, regional WA, Melbourne and regional victoria including the prime locations of Bendigo, Ballarat, Mornington Peninsula and Gippsland. We have more territories for sale in Adelaide and South Australia, Tasmania and Northern Territory.

Membership: Aged and Community Care Providers Association and Franchise Council of Australia

year established: Right at Home started in 1995, franchising the concept 20 years ago and brought the model to Australia in 2016.

Number of franchise outlets: 40 Offices and growing rapidly

Initial franchise fee: $120,000 Investment required: $200,000 which includes the $120,000 fee and $80,000 working capital - (the amount of working capital depends on factors such as rent for your office, your own experience, and the professionals you need to employ to get started).

Training & support: Full Training and Support

Locations available: Across Australia

SENIOR HELPERS – AUSTRALIA

Level 3 Suite 5, 63-65 Cameron Street Launceston, TAS, 7250 Phone: 1300 243 2273

SIMPLY HELPING B3, Level 1, 459 Toorak Road Toorak, 3142, vIC Phone: 9296 2121

The

“In Australia today, there is a franchise operating in almost every type of business category.”

Mary Aldred

“Use your franchisor’s resources for the benefit of your business and don’t be backward in requesting legitimate assistance. Franchisors may only respond to specific requests.”

Greg Nathan

“You can get started with understanding the financial side of business right away — before you even open your business. One of the best ways is to ask questions about the accounting side of business.”

BIZ GEAR

3/16 Macquarie Place Boronia, 3155, vIC Phone: 0401 218 081

AppArAl

HIP POCKET WORKWEAR & SAFETY 27-31 Kennedy Street East Bendigo vIC 3550 Phone: 03 5441 6445

FULLY PROMOTED BRAND APPAREL

Phone: 1300 203 370

TOTALLY WORKWEAR ASHMORE Shop 6/542 Olsen Ave, Ashmore QLD 4214 Phone: (07) 5597 2488

TOTALLY WORKWEAR BURLEIGH 2/20 Kortum Dr

Burleigh Heads, QLD 4220 Phone: 07 5610 4025

TOTALLY WORKWEAR NERANG 2/50 Spencer Road Nerang QLD 4211 Phone: (07) 5502 1386

TOTALLY WORKWEAR OXENFORD 2/8 Leo Graham Way Oxenford QLD 4210 Phone: (07) 5601 6525

TOTALLY WORKWEAR TWEED 3b/32 Greenway Dr

Tweed Heads South NSW 2486 Phone: (07) 5523 4522

AutOmOtive prOduCts & serviCes

ABS AUTO BRAKE SERVICE

Level 2, 327 Ferntree Gully Road Mt Waverly, 3149 vIC Phone: 03 8878 1111

AUS-DENT 2/14-16 Birkett Place Geelong vIC 3220 Phone: 03 5223 1128

AUTOBARN Level 2, 327 Ferntree Gully Road Mt Waverly vIC 3149 Phone: 03 8878 1111

AUTO BODY CAPTAIN 33/49-51 Mitchell Road Brookvale NSW 2100 Phone: 0433 970 462

AUTO KLENE 1/83 Merrindale Drive Croydon vIC 3136 Phone: 1800 001 207

AUTO MASTERS AUSTRALIA PO Box 1517 Applecross WA 6953 Phone: 08 9316 1117

AUTO ONE AUSTRALIA unit 1/40 Carrington Road Castle Hill NSW 2154 Phone: 02 8845 1111

AUTO PRO 76-92 Station Street Nunawading vIC 3131 Phone: 03 8878 1111

BEAUREPAIRES Phone: 0401 145 683

BOB JANE T-MARTS

1/473 Williamstown Road Port Melbourne vIC 3207 Phone: 03 9877 7678

BRAKES PLUS

14 Lonsdale Street Dandenong vIC 3175 Phone: 03 9706 9636

210 Greenhill Road, Eastwood, SA 5065

Email: franchiseerecruitment@bridgestone. com.au

Website: www.bridgestone.com.au/stores/ franchise-recruitment

Business description:

Bridgestone Select offers an extensive range of quality tyres, including car tyres and 4x4 tyres, complete tyre related services, and automotive mechanical repairs and services.

Bridgestone has retained the title of Australia’s Most Trusted Tyre Brand every year since 2014. Being associated with the industry’s strongest and most trusted brand through this proven and highly successful Franchise model gives you an immediate head start. A core component of the success of Bridgestone Select is the ability to offer consumers a one-stop shop for all their tyre and automotive service needs. This allows our Franchisees to build a loyal customer following with regular engagement.

Owning a franchise should be about running a business for yourself, but not by yourself. The Bridgestone philosophy is one of total support for our franchisees. Whether you are purchasing an existing franchise or starting with a new site, we are with you. It is our ongoing commitment. Our franchise fee of 3.5% is among the lowest in the industry, and unlike many other franchise models, we do not charge a separate marketing levy.

We are now seeking expressions of interest from prospective franchisees interested in joining the Bridgestone Select family. Couples are strongly encouraged to consider this opportunity to join the proven and highly successful Bridgestone Select network with a full 10-year Franchise term included.

Membership: FCA year established: 1986

Number of franchise outlets: 171

Initial franchise fee: $50,000

Investment required: $350,000

Training & support: Our extensive training program is tailored to each franchisee’s experience and understanding of the tyre and automotive mechanical servicing industry. your initial induction training includes in-store experience, online learning, and time in the classroom.

Locations available: Across Australia

CAR CARE AUSTRALIA PO Box 116 Floreat WA 6014 Phone: 1300 227 227

CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548

CARGROOMERS PO Box 6067 yatala QLD 4207 Phone: 07 3807 7577

CITY DISCOUNT TYRES (SA/WA) 98 Erindale Road, Balcatta WA 6021 Phone: 08 9344 3419

CLUB ASSIST

Eagle House, Level 8, 473 Bourke Street Melbourne, victoria 3000 Phone: 03 9797 8600

COLOR TECH SYSTEMS 1/221 Eastern valley Way Middle Cove NSW 2068 Phone: 1800 727 282

COOPER AUTOMOTIVE PO Box 886 Rosny Park TAS 7018 Phone: 1300 15 15 55

CUSTOM CAR CARE 6/73 Dobney Avenue Wagga Wagga NSW 2650 Phone: 02 6925 4741

ENDRUST PTY LTD 163 Pacific Highway Coffs Harbour NSW 2450 Phone: 02 6652 4298

EUROPCAR Phone: 03 9330 6178

FIXZIT AUSTRALIA unit 1, 101 Jijaws Street Sumner Park QLD 4074 Phone: 1300 726 806

FLUIDRIVE AUTOMATIC TRANSMISSIONS Phone: 03 5447 9991

GASPOWER 408 Newcastle Street Perth WA 6000 Phone: 08 9227 9013

GEOWASH Level 3, Suite 307, 620 St Kilda Road Melbourne vIC 3004 Phone: 1300 CARWASH

GLASS TECHNOLOGY 3/42 Kayleigh Drive Buderim QLD 4556 Phone: 0402 755 887

GOODYEAR AUTOCARE 82 Dandenong Road West Frankston vIC 3199 Phone: 13 23 43

IAN DIFFEN THE TYRE FACTORY (WA) 65 Howe Street Osborne Park WA Phone: 08 9444 1122

JAX TYRES Locked Bag 2300 St Leonards NSW 1590 Phone: 02 9964 4000

JIM’S CAR CLEANING Phone: 131 546

MAGIC HAND CARWASH 15 Hood Street Collingwood vIC 3066 Phone: 03 9419 7419

MIDAS AUTO 76-92 Station Street Nunawading vIC 3131 Phone: 13 MIDAS (6432)

MINI-TANKERS AUSTRALIA PO Box 399 Turramurra NSW 2074 Phone: 02 9440 5544

MOBILE PLASTIC & VINYL REPAIRS 3/16 veronica Street Capalaba QLD 4157 Phone: 07 3245 2055

MOTIVITY FRANCHISING Phone: 0425 239 863

NANOTEK CAR CLEANING PO Box 375 North Richmond NSW 2754 Phone: 1800 Nanotek (626 683)

bRIdgEsTonE sELECT

NATRAD RADIATORS & AUTO AIR

252-256 Hammond Road Dandenong South vIC 3175 Phone: 03 9795 1255

NEW LIFE REPAIR SERVICES unit 5/634-644 Mitcham Road vermont vIC 3133 Phone: 03 9873 7745

NISSAN MOTOR COMPANY Locked Bag 1450 Dandenong South vIC 3164 Phone: 03 9797 4111

NO WET WATERLESS CARCLEAN Phone: 0422 568 030

NOVUS AUSTRALIA unit 1, 2 Jenner Street Nundah QLD 4012 Phone: 07 3625 2400

OPPOSITE LOCK 592 Whitehorse Road Mitcham vIC 3132 Phone: 03 9873 8279

OZZY TYRES unit 1-3/200 Hoxton Park Road Hoxton Park NSW 2170 Phone: 02 9825 0355

PEDDERS SUSPENSION 6 Bridge Road Keysborough vIC 3173 Phone: 03 9706 3500

PIRTEK FLUID SYSTEMS

3-7 Garling Road Kings Park NSW 2148 Phone: 02 8822 9000

PRO-AXLE AUSTRALIA

3G, 49 The Northern Road Narellan NSW 2567 Phone: 02 4647 1867

RENT 2 OWN CARS AUSTRALIA 203 Brisbane Road Mooloolaba QLD 4557 Phone: 0439 628 765

RUST FREE (AUSTRALIA) 20 unwin Street Moorooka QLD 4105 Phone: 07 3892 4992

RYCO 24•7 99 Calaroo Drive Derimut vIC 3026 Phone: 1800 792 624

SELECT CLEANING Suite 441, 29 Smith Street Parramatta NSW 2150 Phone: 1800 153 483

SHINE HAND CAR WASH

20 Manningham Road Bulleen vIC 3105 Phone: 9850 3888

SNAP-ON TOOLS (AUSTRALIA) PO Box 6077 Blacktown NSW 2148 Phone: 1800 762 766

SPEEDLINER AUSTRALIA 429 Frenchville Road Frenchville QLD 4701 Phone: 07 4961 1290

SUPERFINISH EXPRESS PO Box 85 Redcliffe QLD 4020 Phone: 07 3284 8055

THE CAR KIT COMPANY

1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548

THE TYRE FACTORY 69-71 Lonsdale Street Dandenong vIC 3175 Phone: 03 8710 8973

TINT A CAR 275 Canterbury Road Canterbury vIC 3126 Phone: 03 8809 2700

TOUCH UP GUYS unit 4, 8-10 Hampton Road Burleigh Heads QLD 4220 Phone: 07 5522 0039

TOWFIX PO Box 1056 Roma QLD 4455 Phone: 0437 829 882

WHAT SCRATCH?

Phone: 1300 BuFFED (1300 283 333)

ULTRA TUNE unit 15, 762 Toorak Road Glen Iris vIC 3146 Phone: 03 9815 9200

UTICOLOR PO Box 312 Geelong vIC 3220 Phone: 03 5256 1012

VIP CAR CARE Phone: 1300 847 338

WHEEL CHANGE U 3/69 Pendlebury Road Cardiff NSW 2285 Phone: 02 4953 7771

beAuty prOduCts & serviCes

ALPHA-H CONCENTRATED SKINCARE PO Box 905 Oxenford QLD 4210 Phone: 07 5529 4866

ALIVE CLINICS 482 Toorak Rd Toorak vIC 3142 Phone:1300 329 953

ARBONNE INTERNATIONAL- AUSTRALIA L1/6 Eden Park Drive Macquarie Park NSW 2113 Phone: 1800 650 760

AUSTRALIAN SKIN CLINICS 87-89 upton Street Bundall QLD 4217 Phone: 07 5509 0000

BRAZILIAN BEAUTY 10 Albion Road Albion 4081 QLD Phone: 07 3357 4081

BRAZILIAN BUTTERFLY AUSTRALIA 5/23 Kelletts Road Rowville vIC 3178 Phone: 03 9756 5700

BUSH ESSENTIALS 121 Sugar Rd Maroochydore QLD 4558 Phone: 07 5400 2087

CITY CAVE 102/2 Natura Rise Baulkham Hills NSW 2153 Phone: 02 8320 6199

CYROCLINICS AUSTRALIA Ground Floor, Suite G02/71 Longueville Rd Lane Cove NSW 2066 Phone: 1300 279 688

ELLA BACHE 2-4 Lambs Road Artarmon NSW 2064 Phone: 1800789 234

ENDOTA SPA 475 Moorooduc Highway Moorooduc vIC 3933 Phone 03 5971 8700

ESSENTIAL BEAUTY 4/550 Churchill Road Kilburn SA 5084

EVOLUTION LASER CLINICS Phone: 02 8014 7878

GET THREADED PO Box 1313 Buddina QLD 4575

HAIRFREE Phone: 0433 539 448

HOLISTIC GROUP Phone: 07 3229 5820

IBROW THREADS Level 1, Opposite Big W, Bunda St Canberra ACT 2601 Phone: 0405 432 187

JC UNIQUE BEAUTY AND LASER CLINIC 295 Springfield Road Nunawading vIC Phone: 03 9894 0388

JEUNESSE GLOBAL Phone: 1800 104 833

JUST LASHES PO Box 592 Warners Bay NSW 2282 Phone: 1300 790 898

LASER CLINICS AUSTRALIA Level 2, unit 21 39 Herbert Street St Leonards NSW 2065 Phone: 0400 303 272

MAX THERAPY 347 Chapel St South yarra vIC 3141 Phone: 03 9827 7764

NADS LASER CLINIC 29-31 Solent Cct Baulkham Hills NSW 2153 Phone: 1300 850 106

NIRVANA BEAUTY Phone: 0413 564 565

RESTORED BEAUTY GETAWAYS Suite 1/2 Braid Street Perth WA 6000 Phone: 1300 4RBG (472 428)

RESULTS LASER CLINIC 97 Macquarie Street Parramatta NSW 2150 Phone: 1300 722 432

TECHNO TAN unit 1, 41 Biscayne Way Jandakot WA 6164 Tel: 08 9412 3000

THE NATURAL WAY PO Box 8300, Gold Coast Mail Centre Bundall Qld 9726 Phone: (07) 5527 3355

THE SKINCARE COMPANY Lot 1/24-28 Raptor Pl South Geelong vIC 3220 Phone: 0450 772 935

UNIQUE LASER Phone: 0439 094 068

ZUBIAS THREADING 3/20 Signal Terrace Cockburn Central WA, Perth, 6164 Phone: 1300 814 041

building prOduCts & serviCes

1800PAINTER Phone: 1800 724 683

4 SEASONS GUTTER PROTECTION unit 23, 63-71 Bayfield Road Bayswater vIC 3153 Phone: 1300 302 523

ADENBROOK HOMES Suite 6 Lang Parade Milton QLD 4064 Phone: 07 3028 9500

ADVANCED NATIONAL SERVICES PO Box 1572 Eagle Farm QLD 4009 Phone: 1300 712 978

AUSSIE SKIP BAGS 83 Enterprise Street Kunda Park QLD 4556 Phone: 1300 586 548

AUSTRALIAN DIAL-A-DIGGER Phone: 1300 234 443

AUSTRALIAN HOT WATER 12/23-31 Bowden St Alexandria NSW 2015 Phone: 02 9698 8922

AUSTRALIAN PAVING CENTRE Phone: 1800 191 131

BATHROOM WERX 3 Harrow Street Preston vIC 3072 Phone: 1800 644 171

BEAUMONT TILES 225 Marion Road Marleston SA 5033 Phone: 08 8292 4444

BLYGOLD AUSTRALIA 1/26-28 Octal Street yatala QLD 4207 Phone: 1300 271 115

BRAMALCO Phone: 13 61 15

CAVALIER HOMES 2/1-15 Lexington Road underwood QLD 4127 Phone: 1300 2282 5437

CONCRETE TAXI 16/67 Depot Street Banyo QLD 4014 Phone: 1300 880 955

DAVID REID HOMES 3/3974 Pacific Hwy Loganholme, Brisbane QLD 4219 Phone: 1800 09 59 49

“Those gentle ski slopes hit a very steep jump in early 2022, with a sharp increase on both sides of the Tasman as central banks across the world attempt to curb rising inflation. For many small business owners (and prospective owners) this can mean dealing with an increasing cost of debt for the first time, and like anything new, it can all be a little scary.”

Phil Chaplin

GLOBAL SAFE TECHNOLOGIES AUSTRALIA 26 Hassall Street Smithfield NSW 2164 Phone: 1300 668 620

GOOP GUYS 2/8 Newing Way Caloundra QLD 4551 Phone: 1300 MR GOOP (1300 67 4667)

GRANITE TRANSFORMATIONS Phone: 1300 306 666

dECksEAL

PO Box 4093, Burwood East vIC 3151

Contact: Danielle Burgess Email: admin@deckseal.com.au Website: https://deckseal.com.au/ Business description: Now is the time to buy into the home improvement market! Join the largest deck and timber restoration and preservation specialists in Australia. We undertake a wide range of projects including decking, cladding, screens, fences, seats, handrails, posts, outdoor furniture, planter boxes and garden edges and service Residential and Commercial properties.

Low start up cost, mobile business, and a proven established model – it is the perfect opportunity. With common benefits including instant brand recognition in an established market, set supplier contacts and a support network of your franchisor and fellow franchisees, buying into an already established business model is a tempting proposition for many!

With a continual flow of enquiries, repeat business and an overwhelming demand for our services, we just cannot keep up. DeckSeal currently has territories available in NSW, QLD, WA, SA and TAS. Franchises offer the independence of small business ownership supported by the benefits of a big business network.

Membership: FCA & AIG year established: 2018 first franchise

Number of franchise outlets: 19

Initial franchise fee: Deposit $10,000 +GST

Investment required: from $26,00 -$41,000 +GST plus equipment & vehicle)

Training & support: Training hands on, onsite with Deckseal Master Franchise 4 weeks.

Locations available: QLD, SA, WA, TAS, NSW, ACT

DIAL-A-DIGGER

128b Tolley Road St Agnes SA 5097 Phone: 1300 234 443

DIXON HOMES

1821 Ipswich Road Brisbane QLD 4106 Phone: 1300 10 10 10

DREAM DOORS

26A Alfred Street Milsons Point NSW 2061 Phone: 1800 373 263

EMAC CONSTRUCTIONS

1 Expo Court

Mount Waverley vIC 3149 Phone: 03 9558 9881

ENERGIS

17 McClure Road Kensington Melbourne vIC Phone: 1300 782 217

FAIR DINKUM SHEDS Suite 101, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 07 08 07

G.J. GARDNER HOMES PO Box 2053 Noosaville QLD 4567 Phone: 07 5440 5440

GRIP GUARD 435-437 Nepean Highway Frankston vIC 3199 Phone: 1300 304 747

GROUT PRO unit 5/2 Kohl Street upper Coomera QLD Phone: 1800 822 459

GROUT PERFECT Phone: 1300 002 504

HARDWARE2SITE PO Box 1055 Thuringowa Central QLD 4817 Phone: 1300 685 687

HOTONDO HOMES PO Box 354 Moorabbin vIC 3189 Phone: 1800 677 156

HOUSPECT FRANCHISING SYSTEMS Phone: 08 8344 2590

JIM’S BUILDING INSPECTIONS Phone: 131 546

JIM’S BUILDING MAINTENANCE Phone: 131 546

JIM’S DIGGERS Phone: 131 546

JIM’S FENCING Phone: 131 546

JIM’S FLOORS Phone: 13 1546

JIM’S PAINTING Phone: 131 546

JIM’S PAVING Phone: 131 546

JIM’S PERGOLAS Phone: 131 546

JIM’S ROOFING Phone: 131 546

JIM’S SHADE SAILS Phone: 131 546

JIM’S SKIP BINS Phone: 131 546

LASER PLUMBING AND ELECTRICAL Suite 8/1020 Doncaster Road Doncaster East vIC 3109 Phone: 03 9842 1488

MEGASEALED BATHROOMS

PO Box 195 Matraville NSW 2036 Phone: 1300 658 007

MENDABATH PO Box 3370 Joondalup WA 6027 Phone: 1300 885 865

MISTER PLY&WOOD Phone: 1300138771

N-HANCE PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 957 811

nInEdoTs bUILd AdVoCATEs

1/9 Douro Street, North Geelong, vIC 3215

Phone: 1300 993 683

Contact: Rebecca Hall Email: rebecca@ninedots.com.au Website: www.ninedots.com.au

Business description:

Ninedots was founded in 2013 by Director Rebecca Hall, to provide a platform of support for buyers looking to build a new home or investment property. Pioneering the concept of a Build Advocate, Ninedots helps clients to navigate the often complex residential construction process with ease allowing for an optimal build outcome.

Operating from a purpose built national office in North Geelong for over 10 years, Ninedots have developed deep professional relationships with a wide range of builders, developers and partners. Leveraging these valued connections, Ninedots are able to provide tailored, cost effective and streamlined solutions to clients, providing ongoing support and backing to new home buyers.

This Franchise opportunity would best suit residential building industry professionals or those with exceptional knowledge of the new home construction process.

Membership: FCA year established: 2013

Number of franchise outlets: 2

Initial franchise fee: $20,000 ex GST

Investment required: $75,000 excluding GST (vendor Finance Available)

Training & support: Full Locations available: Across Australia and New Zealand

OUTSIDE CONCEPTS

Phone: 08 8370 9523

PROTECT-A-WINDOW PO Box 359

Paradise Point QLD 4216 Phone: 1300 306 710

PY FENCING 68 Brunel Road Seaford vIC 3198 Phone: 03 9238 0400

QUICKLOCK PARTITIONS unit 21, 348 victoria Road Malaga WA 6090 Phone: 08 9248 9831

RED BUILDING PO Box 6111 Mooloolah QLD 4553 Phone: 07 5494 7117

REFRESH RENOVATIONS

L15, 60 Station Street East Parramatta NSW 2150

Phone: 1800 336 033

RESIDENTIAL GARAGE DOORS

Phone: 1300 202 808

ROOF SEAL 43 Grove Avenue Marleston SA 5033 Phone: 1300 367 070

SHED BOSS Suite 101, vue 1 Centennial Drive Campelltown NSW 2560 Phone: 1300 743 326

SHEDS N HOMES

Phone: 1800 76 47 64

SMITH & SONS RENOVATIONS & EXTENSIONS PO Box 1310 Mooloolaba QLD 4557 Phone: 1300 787 577

STORYBOOK COTTAGES 42 Norman Avenue Frankston South vIC 3199 Phone: 03 9787 5500

SOL HOME IMPROVEMENTS

Suite 110, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 765 765

SPANLINE HOME ADDITIONS Phone: 02 6685 8088

STEEL BUILT unit 5/621 Alderley Street Toowoomba QLD 4350 Phone: 07 4637 2662

SUSTAINABLE DIRECTIONS

Innovation House, 1 First Avenue Technology Park Mawson Lakes Adelaide SA 5095 Phone: 0430 860 859

TAMAWOOD HOMES

1821 Ipswich Road Rocklea QLD 4106 Phone: 1300 101 010

THE CONCRETE CUTTER Phone: 0499 399 355

THE SHED COMPANY PO Box 5350 Gold Coast MC QLD 9726 Phone: 1800 821 033

THERMAWOOD PO Box 1007 South Melbourne vIC 3205 Phone: 0455 555 330

TOTALSPAN 74 Platinum Street Crestmead QLD 4132 Phone: 1300 868 257

TQ STONE PRODUCTS Phone: 1300 075 678

TRAXX CONSTRUCTION PRODUCTS 4/1 Rocklea Drive Port Melbourne vIC 3207 Phone: 1300 109 108

UNSCRATCH THE SURFACE 435 Nepean Highway Frankston vIC 3199 Phone: 1300 500 408

VIP LIGHTING Phone: 1300 30 50 99

WET-SEAL MANAGEMENT PTY LTD PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 025 081

ZANE SOLAR Phone: 02 9898 8600

business serviCes

AAA UNIFORM CENTRAL u 22/756 Burwood Highway Ferntree Gully, 3156

Phone: 1300 308 220

ARAMEx

Level 9, 491 Kent Street

Sydney NSW 2000 Australia

Phone: 1300 327 892 Email: fso@aramex.com.au Website: www.aramex.com.au

Business description: Aramex is a leading courier and logistics company. We are the delivery partner of choice to more than 95,000 business customers, across Australia and the world.

We began as Fastway Couriers more than 35 years ago and joined the global Aramex family in 2016. This international network offers us access to over 220 global destinations, while our approach to service remains locally focused.

Across Australia and New Zealand, our more than 1,000 Courier Franchisees are owneroperators who are committed to providing convenient and customised service to their customers across 46 regional franchise areas.

We offer our franchise partners an awardwinning system, world-class innovation, training and support to run their own rewarding business in their local communities.

year established: 1994 Number of franchise outlets: 28 Regional Franchises

Initial franchise fee: Available upon application Investment required: Dependent on territory. Please visit our website to view the current opportunities

Training & support: Extensive training and ongoing support is provided – no previous business experience required.

Locations available: Territories available across Australia and New Zealand.

AUSSIE MORTGAGE MASTERS

PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186

AWARD BOOKKEEPING COMPANY

PO Box 262

Mt Evelyn vIC 3796 Phone: 1300 130 343

BARTERCARD AUSTRALIA

Level 1/121 Scarborough Street Southport QLD 4215 Phone: 1300 227 837

BATTERY ZONE

Shop 3/206 Princes Hwy Pakenham vIC 3810 Phone: 03 5940 1364

BBX PO Box 733 Gordon NSW 2072 Phone: 1300 937 229

BCI BUSINESS BROKERS

Shop 3, 1 Alexander Street Crows Nest NSW 2065 Phone: 02 9439 3399

BCMC SOLUTIONS Phone: 1300 69 80 40

“Often franchisees and guarantors of franchisee companies fail to appreciate that unpaid rent and unpaid franchise fees includes future franchisee and future rent. In such circumstances, the franchisor is left with little option but to pursue the guarantors for the losses.”

Bill Morgan

BIG PADDLE CO PO Box 3152 Tuggerah NSW 2259 Phone: 02 4358 1900

COMPUTER TROUBLESHOOTERS

Brendale, QLD Phone: 1 300 28 28 78

CORDLESS FILTER MACHINE 546 Boundary Road Archerfield QLD 4108 Phone: 1300 236 236

EMBROIDME unit 28, 56 Buffalo Road

Gladesville NSW 2111 Phone: 1300 766 995

EXPRESS EMPLOYMENT SERVICES Level 5, 50 york Street Sydney, 2000 Phone: 02 8016 5400

FLORAL IMAGE 34 Beulah Road Norwood SA 5067 Phone: 08 84680 664

FRANCHISE INSURANCE PO Box 207

Nunawading vIC 3131 Phone: 1300 123 300

GLASS ART AUSTRALIA 13 Davison Road Blakiston SA 5250 Phone: 08 8388 6477

GREEN CLEAN WHEELIE BIN unit 39, 5 Ponderosa Pde Warriewood NSW 2103 Phone: 1300 550 523

HR COACH PO Box 2292

Fortitude valley QLD 4006 Phone: 1300 550 674

IBALANCE BUSINESS INSTITUTE 4 Queens Road Mt Pleasant WA 6153 Phone: 1300 422 526

ICMI PO Box 2311 Prahran vIC 3181 Phone: 03 9529 3711

IMAGE GROUP Phone: (03) 9824 0420 37/209 Toorak Rd, South yarra, 3141 vIC

INXPRESS

3/14 Burke Crescent Northlakes QLD 4509 PH: 1300 097 857

JAYMAK - FOOD & BEVERAGE REFRIGERATION

Level 10 Commercial Tower, 36 Marine Parade

Southport QLD, 4215 Phone: 1300 529 625

INTERNATIONAL KEYRETURN

2/38 Oxford Close West Leederville WA 6007 Phone: 1300 250 162

LEADERSHIP MANAGEMENT AUSTRALIA

1/6 university Place Clayton vIC 3168 Phone: 1800 333 270

M2 COMMANDER Phone: 132 777

MAIL BOXES ETC (MBE) Suite 25, Level 16, 327-329 Pitt Street

Sydney NSW 2000 Phone: 1800 556 245

MAIL PLUS

Level 45/680 George Street

Sydney NSW 2000 Phone: 1300 65 65 95

METROPOLITAN SHREDDING SERVICE

Phone: 0418 966 067

MIL-TEK WASTE SOLUTIONS

7/58 Mahoneys Road Thomastown vIC 3074 Phone: 9547 8022

OFFICEMAX Phone: 136 MAx (136 629)

SUNBELT BUSINESS BROKERS

North Head Sanctuary Bldg 3, 33 Scenic Drive Manly NSW 2095 Phone: 02 8069 2300

THE ALTERNATIVE BOARD PO Box 5375 Manly, Queensland 4179 0417 627 504

THE BEST OF PO Box 951 Flagstaff Hill SA 5159 Phone: 08 8358 6112

THE CEO INSTITUTE Suite 1, Level 1 1632-1638 High Street Glen Iris vIC 3146 Phone: 03 8514 5000

PACk & sEnd

Contact: Luke Martin Phone: +61 2 9822 5622 Email: franchise@packsend.com.au Website: www.packsend.com.au

Business description:

PACK & SEND is a technology driven retail eCommerce parcel business. We service the high growth parcel, freight and eCommerce fulfilment market.

Our franchise is a Low Investment, High Profit Return business model that is proven scalable to a ‘multi-store’, multi-million sales revenue enterprise.

Do you want to build a business 51/2 days a week servicing one of the world’s fastest growing markets?

Contact us and learn more about our multiaward winning franchise business model. Membership: FCA year established: 1993 Number of franchise outlets: 115+ Initial franchise fee: $77,000 ex GST Investment required: Starting from $100,000 Training & support: 4 week induction training + ongoing training and support

Locations available: various locations & territories available nationally.

PMA GLOBAL

1 Grady Crescent Erskine Park NSW 2759 Phone: 02 9629 0800

POSTNET Suite 8, 283 Little Alfred Street North Sydney NSW 2060 Phone: 1300 977 988

POWERFRONT Level 1, 285 Lennox Street Richmond vIC 3121

PRECISION BADGES

PO Box 670 Morningside, QLD, 4170 Phone: 1300 223 437

RECRUITMENT VISION

117c Tapleys Hill Rd, Hendon, SA 5104 Phone: 1300 782 585

REGUS

Levels 20. Tower 2 Darling Park Sydney NSW 2000

RIGHT CHOICE CONVEYANCING

4001 A, Nepean Highway, Chelsea vic 3196 Phone: 03 9772 8000

SMALL FISH BUSINESS COACHING 24 Carnarvon Street Brunswick vIC 3056 Phone: 02 5612 9836

SNAP Ground Floor, Bldg D 12 -24 Talavera Road North Ryde NSW 2113 Phone 1 300 167 032 or HO: 02 8870 5100

THEXTON ARMSTRONG Phone: 0411 517 770

XPRESSO DELIGHT PYT LTD 5023 Emerald Island Drive Carrara, QLD 4211 Phone: 0414 669 101

YELLOW EXPRESS 57 victoria Road Rozelle NSW 2039 Phone: 1300 935 569

ABC NURSERY HIRE Phone: 0431 209 883

ANIMALS ON THE MOVE 76 Collie Road Gembrook vIC 3783 Phone: 1300 760 354

AUSTRALIAN BABY HANDS PO Box 1464 Noosaville BC QLD 4566 Phone: 02 8230 1513

BEGIN BRIGHT 20/8 Corporation Circuit Tweed Heads NSW 2486 Phone: 1300 234 462

BIG FUN 1800 BIG FuN

BRICKS 4 KIDS Phone: 0411 369 444

CHIPMUNK’S PLAYLAND & CAFE 9-13 George Street Port Chalmers, Dunedin 9023 Phone: (03) 5996 9887

CROC’S PLAYCENTRE Phone: 0459 064 546

DYMOCKS Level3, 1-3 Fitxwilliam Street, Paramatta, NSW 2150 Phone 02 8774 2626

EXPLORE & DEVELOP Suite 305/71 Longueville Rd, Lane Cove NSW 2066 Phone: 02 9451 0489

FLIP OUT – TRAMPOLINE ARENA Wotsp Building Level 3, 490 Northbourne avenue Dickson ACT 2606

FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin vIC 3189 Phone: 1300 372 300

GECKO SPORTS Phone: 0417 159 807 or 1300 432 565

GRASSHOPPER SOCCER Phone: 1300 856 911

Children’s prOduCts & serviCes

GYMBAROO

Cotham PO Box 3095 Kew vIC 3101 Phone: 03 9817 3544

HENNY PENNY HATCHING PO Box 1376

Kenmore QLD 4069 Phone: 0402 853 213

HIRE FOR BABY 605 Keilor Rd Niddrie vIC 3042 Phone: 1300 363 755

IMPRESSIONABLE KIDS Shop 43, 5 Faculty Close Smithfield QLD 4878 Phone: 07 4055 6946

INKY FEET Phone: 0418 911 037

JUMP! SWIM SCHOOLS Phone: 07 5646 5578

KIDZ ‘N SPORT Phone: 0434870507

KINDERDANCE 1800 034 562

KINDY DANCE TIME PO Box 574 Mount Lawley WA 6929 Phone: 1300 922 892

LITTLE KICKERS PO Box 947 Slacks Creek QLD 4127 Phone: 07 3388 1107

LOLLIPOP’S PLAYLAND & CAFÉ Phone: 03 9579 7493

MAGGIE MOO MUSIC info@maggiemoomusic.com.au.

MINI PARTY PEOPLE

18 Hewitt Street Cheltenham vIC 3192 Phone: 1300 006 464

MY FIRST GYM AUSTRALIA/NEW ZEALAND

Phone: 0434 071 536

OLD MACDONALDS’S TRAVELLING FARMS

Phone: 0417 052 529

OZ FUNLAND 2/11 Hollylea Rd Leumeah NSW 2560 Phone: 02 4626 7777

PYJAMA DRAMA PTY LTD Phone: 0423 497 080

PLASTER FUN HOUSE Phone: 03 5333 2977

PRECIOUS CARGO 79-83 Stephen Terrace St Peters SA 5069 Phone: 08 8363 5669

READY STEADY GO KIDS Suite 6, Level 1 210 Lower Heidelberg Road East Ivanhoe, vIC Australia 3079 Phone: 1300 766 894

SANDPIT PHOTOS 28/6 Jubilee Ave Warriewood NSW 2102 Phone: 02 9979 9334

SMALLPRINT AUS & NZ unit 4, 2-4 Williams Grove Bonbeach vIC 3196 Phone: 1800 762 557

SOCCAJOEYS PO Box 4119 Kogarah Bay NSW 2217 Phone: 1300 781 735

SOCCER TIME KIDS 1 Lennox Street Moorabbin vIC 3189 Phone: 1300 476 223

SPLASH SWIM SCHOOL Phone: 1800 775 274

SPORTS STAR ACADEMY 1 Lennox Street Moorabbin vIC 3189 Phone: 1300 372 300

MIndCHAMPs EARLy LEARnIng AUsTRALIA PTy LTd

Suite 1, Ground Floor, 92-94 Norton Street, Leichhardt, NSW 2040

Phone: 1300 646 324 Email: tinat@mindchamps.org Website: www.mindchamps.org/au/

Business description: Here’s an unique opportunity to be a part of the MindChamps movement and kick start your education business. Originally developed in Sydney and based on over two decades of research, our unique 3-Mind approach forms the foundation of our educational programmes in over 80 MindChamps Early Learning and Preschool centres across Australia, Singapore, the Philippines, Myanmar and Malaysia. As the only early learning organisation to develop education initiatives based on research, our programmes are backed by the work of world experts in Education, Neuroscience, Psychology and Theatre. We are also the only organisation worldwide to work with Professor Emeritus Allan Snyder FRS, founder of the Centre for the Mind at the university of Sydney and the Australian National university. Our long list of international awards speaks volumes for the quality and success of our education approach. year established: 1998 Number of franchise outlets: 21

MINI MAESTROS

21 Bridge Street

Bulleen vIC 3105 Phone: 03 9850 5566

ACS COMMERCIAL CLEANING Level 3/480 Collins Street Melbourne, vic 3000 Phone: 1 800 052 729

AMAZING CLEAN Phone: 1300 138 150

AMC COMMERCIAL CLEANING 6 Keysborough Close Keysborough vIC 3173 Phone: 03 8769 6000

BEBRITE CLEANING Phone: 1300 131 664

BILLY BROWN CLEANING 21/2 Carmen Drive Carlingford NSW 2118 Phone: 1300 304 540

BIZZI BEEZ RESIDENTIAL CLEANING 1, 19 Jellico Drive Scoresby vIC 3179 Phone: 03 9720 4550

CHEM-DRY unit 3, 30 Park Road Mulgrave NSW 2756 Phone: 1800 243 637

CLEAN GREEN STRATA 246 Parramatta Rd Stanmore NSW 2048 Phone: 1300 661 182

CLEANING WIZARD 8/27 Swift Way Dandenong South vIC 3175 Phone: 9706 6550 or 1300 303 098

STAGECOACH PERFORMING ARTS 12th Floor, Export House, Wolsey Walk, Woking Surry, Gu21 6PH Phone: + 44 0 1483 247 400

TABATINGA

PO Box 2318 Burleigh BC QLD 4220 Phone: 07 5587 9035

THE REAL LEARNING EXPERIENCE

15 Amethyst Dr Blackmans Bay TAS 7052 Phone: 03 6229 8302

TWINKLE TOE BABY HAND & FEET SCULPTURES

Phone: 1300 78 11 55

CleAning serviCes

1 300 Cleaning 2/34 Drake Avenue Paradise Point QLD 4216 PH: 1300 10 12 13

1300 4 WASTE Phone: 07 3341 8855

ACE CLEANING SERVICES 104 St Kilda Road St Kilda vIC 3182 Phone: 1300 505 848

CLEAnTAsTIC

2/172 – 176 Milperra Rd, Revesby, NSW 2212 Phone: 1 800 907 811

Contact: Corinne Blake Email: corinne.blake@cleantastic.com.au Website: www.cleantastic.com

Business description: Purchasing a Cleantastic franchise gives you freedom and opportunity for growth, so you can take charge of your days and create the life you want. A Cleantastic franchise also comes with our support and technical expertise, including comprehensive training, equipment, uniforms, business cards, and manuals.

All Cleantastic franchisees own their own business. unlike normal cleaning companies who typically employ lower-paid transient workers to deliver their service, Cleantastic people are all highly motivated, professionally trained owner-operators. Each franchisee has a vested interest in delivering a quality of service to you that builds their business and their reputation. The Franchise also comes with a Revenue Guarantee.

year established: 2009

Number of franchisees: 900

Initial franchise fee: royalty and administration fee Investment required: varies Training & support: All Cleantastic franchisees complete a structured training program

Locations available: Across Australia

COVERALL CLEANING CONCEPTS

Suite 4, 861 Doncaster Road Doncaster vIC 3109 Phone: 1800 676 068

CREEPY CRAWLEY PEST CONTROL

Phone: 1800 814 199

DRYMASTER CARPET CLEANING Phone: 1300 662 188

DUPLEX CLEANING MACHINES

8/177-181 Beavers Road Northcote vIC 3070 Phone: 1800 622 770

ECOMIST 25 Hargraves Place Wetherill park, NSW 2164 Phone: 1 800 243 500

ELECTRODRY 2/16 Mitchell Street Cardiff NSW 2285 Phone: 1300 768 727

EZICLEEN PO Box 283 Kilsyth 3137 Australia 1800 636 032

FAB CLEANING SERVICES Phone: 7018 0740

FANTASTIC CLEANING 1300 333 247

FROGS HOUSE WASHING Phone: 02 9907 7780

GREEN CLEEN PO Box 1218 Dee Why NSW 2103 Phone: 1300 550 523

GRAHAMS HOME CLEANING CARE P.O. Box 7133 Loganholme Post Shop Qld 4128 Phone: 1300 134 035

HOUSEMAIDS FRANCHISES P.O Box 2020 Beenleigh, QLD 4207 Phone: 07 38077266

HOUSEPROUD CLEANING Suite 220/20 Dale Street Brookvale NSW 2100 Phone: 1300 880 198

HYDROKLEEN PO Box 195 Labrador QLD 4215 Phone: 07 5597 7749

JAMES’ HOME SERVICES AUSTRALIA PTY LTD 101 Sheridan Street Carins QLD 4870 Phone: 1800 152 637

JAN-PRO CLEANING SYSTEMS Suite 107, 12 Cato Street Hawthorn East vIC 3123 Phone: 1300 JAN PRO

JANI-KING AUSTRALASIA Suite 21, 13 Princeton Street Kenmore QLD 4069 Phone: 1300 364 694

JIM’S BIN CLEANING Phone: 131 546

JIM’S BLIND CLEANING Phone: 131 546

JIM’S CARPET CLEANING Phone: 131 546

JIM’S CLEANING Phone: 131 546

JIM’S PRESSURE CLEANING Phone: 131 546

JIM’S WINDOW CLEANING Phone: 131 546

KANKLEAN 22 Sixth Avenue Burwood vIC 3125 Phone: 1800 212 428

KEEN TO CLEAN GROUP

Suite A, Level 1/ 104 Burwood Road, Hawthorn, vIC- 3122 Phone: 1300 744 899

KENKLEEN WINDOW CLEANING PO Box 352 Balwyn vIC 3103 Phone: 1800 811 051

KLEENIT unit 1, 524 Abernethy Road Kewdale WA 6105 Phone: 1800 255 336

OWENS MANAGEMENT SERVICES

Phone: 1 300 660 495

OVENU PO Box 698 Willetton WA, 6155 Phone: 1300 683 681

OZ BIN CLEANING Phone: 1300 651 165

RAPPORT CLEANING SERVICES PO Box 656 South Melbourne vIC 3205 Phone: 1300 360 717

REVIVE CARPET DYEING 220 Prices Circuit, Woronora NSW 2232 0414 443 777

STAIN BUSTERS CLEANING SYSTEMS 37 Billabirra Crescent Nerang, QLD 4211. Phone: 1300 0 STAINS (78246)

STEAMATIC AUSTRALIA 10-11 Walker Street Braeside vIC 3195 Phone: 03 9587 6333

SUPER CLEAN 72 Parramatta Road Granville NSW 2142 Phone: 1300 002 323

THE GRAFFITI EATERS Phone: 1300 305 307

THE LEATHER & VINYL DOCTOR PO Box 4480, Robina Town Centre Gold Coast QLD 4230 Phone: 1300 453 284

URBAN CLEAN 230 Lutwyche Road, Windsor QLD 4030 Phone: 1300 787 745

ALTER IT Level 1, 92 union Street Armadale vIC 3142 Phone: 1800 2 ALTER

FINEST ALTERATIONS 69 Grosvenor Street South yarra, Melbourne. 3141 Phone: 0411 550 862

KARL CHEHADE DRY CLEANING 410 unley Road unley Park SA 5061 Phone: 08 8172 1277

LOOKSMART ALTERATIONS P.O. Box 996, Wenthworthville NSW 2145 Phone: 02 9637 8222

SPEEDQUEEN 67 Colebard Street, Acacia Ridge QLD 4110 Phone: 1 800 304 030

AUSTRALIA WIDE IT 229 Maroondah Highway Ringwood vIC 3134 Phone: 1800 350 509

COMPUTER TROUBLESHOOTERS 41 Tunks Street Northbridge NSW 2063 Phone: 0419 324 541

GEEKS ON CALL Phone: 1300 652 519 JIM’S COMPUTER SERVICES Phone: 131 546

SACKO TECHNOLOGY Phone: 1300 857 871

SUPERGEEK.COM.AU unit 3, 14 Randall Street Slacks Creek QLD 4127 Phone: 134 335

AUSSIE FARMERS DIRECT

Tel: 1300 645 562

BOOKS AND GIFTS DIRECT 9 Binney Road Kingspark NSW 2148 Phone: 02 9899 9655

COFFEE MACHINE EXPRESS 15/20 Narabang Way Belrose NSW 2085 Phone: 1300 795 282

COURIERS PLEASE Phone: 1300 753 273

IN2FOODS 10 Thomas Street yarraville vIC 2013 Phone: 1300 73 44 33

MBT FOOTWEAR PO Box 5002 Hughesdale vIC 3166 Phone: 02 9972 9988

PURATAP 14 -16 Stepney Street Stepney SA 5069 Phone: 133 502

STAR COURIERS Phone: 13 13 20

TASTY TRUCKS 15 Kevin Avenue Ferntree Gully vIC Phone: 1300 827 898

ACTION COACH Level 2, Building B.12, Julius Avenue North Ryde NSW 2113 Phone: 02 9111 5037

ALDON TUTORING 194 Buckley St Essendon Phone: 0439658336

AQUATIC ACHIEVERS 5 Brenock Park Dr Ferntree Gully vIC 3156 Phone: 1300 343 468

CRESTCOM MANAGEMENT TRAINING Phone: 1 888 CRESTCOM

COMPUTER GYM PO Box 453 Gisborne vIC 3437 Phone: 1300 766 736

EXPRESS EMPLOYMENT FRANCHISING

Level 5 50 york St

Sydney NSW 2000 Phone: 0061 2 8016 5401

FOCALPOINT COACHING 30 Walter Street North Adelaide SA 5006 Phone: 08 8267 2144

FRUITION TUITION PO Box 517 Clayfield QLD Phone: 1300 TuITION (884 846)

G4 GUITAR SCHOOLS 18 Seymour Street Traralgon vIC Australia 3844 Phone: 0487 748 434

HELEN O’GRADY CHILDREN’S DRAMA

ACADEMY PO Box 697 Gosford NSW 2250 Phone: 1300 OGRADy

HEY DEE HO MUSIC Shop 2, No 1 Heversham Drive Seaford vIC 3198 Phone: 03 9786 3104

HR COACH AUSTRALIA 694 Brunswick St New Farm, Brisbane QLD 4006 Phone: 1300 550 674

KIP MCGRATH EDUCATION CENTRES PO Box 480 Newcastle NSW 2300 Phone: 0428 070 979

KUMON EDUCATION Suite 1401, Level 14,Tower B, Citadel Towers, 799 Pacific Highway Chatswood NSW 2067 Phone: 029467 2200

LCL FUN LANGUAGES PO Box 690 Freshwater NSW 2096 Phone: 1300 707 288

LYNN’S LEARNING Phone: 03 97968779

MINDCHAMPS EARLY LEARNING AUSTRALIA PTY LTD Suite 1, Ground Floor, 92-94 Norton Street, Leichhardt, NSW 2040 Phone: 1300 646 324

NUMBERWORKS’NWORDS AUSTRALIA Phone: 1300 386 266

RED DAY COACHING Locked Bag 5010 Caloundra DC QLD 4551 Phone: 07 5413 9293

SHAPLAND SWIM SCHOOLS PO Box 368 Paddington QLD 4064 Phone: 1300 TO SWIM (1300 86 7946)

TRENT DRIVING SCHOOL 201/32 Delhi Road North Ryde NSW 2113 Phone: 02 8748 4500

TUTOR DOCTOR AUSTRALIA

20A voyager Court South Toronto ON M9W 5M7 Phone: AuS 1800 776 238

WENDY’S MUSIC

7 Miriam Street Rosanna vIC 3084 Phone: 0418 394 556

WORLD OF MATHS PO Box 29 Arundel QLD 4214 Phone: 1800 634 218

9D ACTION CINEMAS

PO Box 1333 Double Bay NSW 1360 Phone: 1300 550 132

BIG FUN GPO Box 1992 Sydney NSW 2001 Phone: 1800 244 386

FLIGHT EXPERIENCE

APPLIAnCE TAggIng sERVICEs PTy LTd

80 Patterson Road

Bentleigh vIC 3204

Contact: Chris Longley, Operations Manager

Phone: 1300 287 669

Email: franchising@ats.com.au

Website: appliancetaggingservices.com.au

Business description:

FCA Emerging Franchisor of the Year 2011

FCA National Franchisee of the Year 2013 (less than 2 staff)

ATS are Australia-wide specialists in Electrical Safety Testing in accordance with AS/NZS 3760:2022.

ATS has experienced enormous growth with franchises in all States & Territories. No prior experience is required, just a passion for safety and a commitment to your business.

Offering expert technical, business and sales support, access to our National client base, comprehensive on and off-site training and minimal franchisee administration, ATS may be just the opportunity for you.

Membership: FCA

year established: 2006 Number of franchise outlets: 50+

Initial franchise fee: $33,000 +GST Investment required: $57,500 +GST* *vehicle Extra *QLD - extra lic. fees

Training & support: 2 weeks initial training plus ongoing training and support Locations available: Territories available across all States and Territories.

CHECKMATE SAFETY 1300 002 468

JIM’S TEST AND TAG Phone: 131 546

MOBILE TEST ‘n’ CAL 9-11 River Road Dinmore QLD 4302 Phone: 1300 662 119

EQUINE STAFF EMPLOYMENT

6 Elm Street Goulburn NSW 2580 Phone: 0429 859 597

FRONTLINE RECRUITMENT GROUP

Level 5, 50 york Street, Sydney, NSW, 2000 Phone: 02 8016 5400

K2 RECRUITMENT

Level 8/99 Elizabeth St Sydney NSW 2000 Phone: 0403 192 822

WORKFORCE EXTENSIONS

L5, 468 St Kilda Road Melbourne vIC 300 Phone: 1300 664 862

Emma Butler

Level 3, Shop 503 Harbourside Shopping Centre Darling Harbour, NSW 2000 Phone: 1800 737 800

GAMES 2 U Phone: 1300 780 562

LIGHTSOUNDS PO Box 887 Kingsgrove NSW 1480 Phone: 02 9560 0300

PRO DIVE Phone: 1800 820 820

TRUSONIC Phone: 1300 139 913

TIMEZONE AUSTRALIA 2/38 Powers Road Seven Hills NSW 2147 Phone: 08 9303 1909

VINTAGE PHOTOBOOTHS Phone: 0408 122 692

X-GOLF AUSTRALIA 30 Hamilton Street Oakleigh vIC 3166 (03) 9585 8383

A TABLE FOR SIX PO Box 641 Aspley QLD 4034 Phone: 1300 885 311

BEER IN A BIN Phone: 08 82687123

CIRCLE OF LOVE WEDDINGS Pennant Hills, NSW 2120 Phone: 0418 960 937

CUSTOM HOSPITALITY SYSTEMS Phone: 1300 308 603

PARTY PLUS Phone: 1300 366 234

ROCK STAR FOR A DAY Phone: 1800 ROCKSTAR (7625 7827)

SENOR PAELLA CATERING 115-121 Dulong Road Dulong QLD 4560 Phone 07 5476 2292

WALKERS PARTY HIRE unit 7/ 707 Forest Drive Peakhurst NSW 2210 Phone: 02 9533 4429

“The Register allows prospective franchisees to search by industry division and subdivision so franchisees can review the profiles for franchisors and franchise systems in the same industry.”

Raynia Theodore

“Good record keeping ensures you have the right data to meet your obligations.”

fOOd - bAkeries

BAKERS DELIGHT AUS

Level 1, 293 Camberwell Road

Camberwell vIC 3124 Phone: 1300 309 759

BANJO’S TASMANIAN BAKERY CAFE

GPO Box 491 Hobart TAS 7001 Phone: 03 6210 5000

BIG DAD’S PIES

PO Box 1549, Southport QLD 4215 Phone: 1800 067 619

BONBONS BAKERY

12 / 22-24 Bond Street

Mordialloc vIC 3195 Phone: 1300 305 804

BREADTOP

16/71 victoria Crescent

Abbotsford vIC 3067 Phone: 03 9417 4200

BRUMBY’S BAKERIES

PO Box 1549

Southport QLD 4215 Phone: 1800 067 619

BRUMBY’S GO! PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

DANNY BOYS ROCK STAR SANDWICHES 88 Musk Avenue KELvIN GROvE QLD 4059 Phone: 0409 365 483

FERGUSON PLARRE BAKEHOUSES

35 Harrick Road Keilor Park vIC 3042 Phone: 03 9336 3200

GARLO’S PIES 8 Garema Circuit Kingsgrove NSW 2208 Phone: 02 9519 5504

SPANISH DOUGHNUTS 710 Glenferrie Road Hawthorn vIC 3122 Phone: (03) 9350 1555

THE CHEESECAKE SHOP 2 Lisbon Street villawood NSW 2163 Phone: 02 9723 1011

fOOd – COffee & CAfés

1582 COFFEE

Franchise Retail Brands

19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

AROMA CAFÉ unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177

AROMAS unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627

BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

CAPPUCCINO XPRESS MOBILE CAFÉ 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388

CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy vIC 3065 Phone: 1300 797 620

CIBO ESPRESSO Phone: 1300 722 585

COFFEE CULTURE 6/327 Bong Bong St Bowral NSW 2576 Phone: 02 4862 2400

COFFEE GURU unit 7 / 3 Box Road Taren Point NSW 2229 Phone: 02 9531 7381

CREMA ESPRESSO 16B Harvest Court Southport QLD 4215 Phone: 07 5532 7727

CXPRESSO PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844

DL COFFEE Shop 8, 381 Main Road Wellington Point QLD 4161 Phone: 0417 419 365

DANNY BOYS ROCK STAR SANDWICHES 88 Musk Avenue KELvIN GROvE QLD 4059 Phone: 0409 365 483

EASYWAY AUSTRALIA Suit 18A, Level 18 No. 2 Park Street City Group Centre NSW 2000 Phone: 02 8339 1031

ESPRESSO TO GO MOBILE CAFE Phone: 1300 853 666

ESSENTIAL BRANDS 32 Hutchinson Street Burleigh QLD 4220 Phone: 1300 324 111

FAST EDDY’S CAFÉ 454 Murray Street Perth WA 6000 Phone: 08 9321 2552

GELARE 1/1 Hathor Way Bibra Lake WA 6163 Phone: 08 9494 1299

GLORIA JEAN’S COFFEES 11 Hoyle Avenue Castle Hill NSW 2154 Phone: 02 9894 2177

GUAVA BEAN ESPRESSO BAR 3 Freshwater Place Southbank vIC 3006 Phone: 03 9465 7035

HAN’S CAFE Phone: 08 9307 7998

HARRY’S CAFÉ DE WHEELS 562 Harris Street ultimo NSW 2007 Phone: 02 8346 4100

HUDSONS COFFEE

Level 2, 187 Todd Road Port Melbourne vIC 3207 Phone: 03 8631 7700

JAMAICA BLUE CAFE

The Entertainment Quarter 215/122 Lang Road Moore Park NSW 2021 Phone: 02 9302 2200

JONNEE COFFEE

78 Merola Way Campbellfield vIC 3061 Phone: 1800 566 633

LATTE CARTELLE 5a Hartnett Close Mulgrave vIC 3170 Phone: 1300 783 342

LAVA COFFEE PO Box 442 Dee Why NSW 2099 Phone: 0404 755 759

MICHEL’S PATISSERIE PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

MUFFIN BREAK BAKERY CAFE PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200

MUZZ BUZZ unit 1, 30 Wheeler Street Belmont WA 6104 Phone: 08 92778666

PALEO CAFÉ PO Box 1933 Cairns QLD 4870

PIE FACE 7 Grand Avenue Camellia NSW 2142 Phone: 02 9898 5888

PRESSE CAFÉ Phone: 0404089289

RAW ENERGY CAFÉ PO Box 1217 Mooloolaba QLD 4557 Phone: 1300 201 202

soUL oRIgIn

580 Parramatta Petersham Road, Petersham, NSW 2049 Phone: (02) 8565 5400 Website: https://www.soulorigin.com.au

Business description: Soul Origin is the family that you choose! With over 138+ stores across Australia, this Australian owned and operated QSR business has been providing fresh food and killer coffee to local communities since 2011. Soul Origin is built from a pas-sion to connect, the willingness to learn and the vision to deliver. The culture is the soul of the brand. A culture that brings people together and represents the soul and origin of authentic food and coffee flavours from around the world.

Membership: Australian Franchise Council year established: 2011

Number of franchise outlets: 138 Initial franchise fee: $60,000

Investment required: $250,000

TASTE OF EUROPE 2/3 Knox Street Double Bay NSW 2028 Phone: 02 9327 2826

THE CHEEKY BEANS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

THE CHOCOLATE ROOM

Level 36 Gateway 1 Macquarie Place Sydney NSW 2000 Phone: 1300 246 276

THE COFFEE CLUB Level 13, 199 Grey Street South Brisbane QLD 4101 Phone: 07 3010 3000

THE COFFEE EMPORIUM

Level 1, 51 Phillip Street Parramatta NSW 2150 Phone: 02 9635 1222

THE DESSERT HOUSE

Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

THE FAST LANE DRIVE-THRU COFFEE Phone: 0418 553 332

THE JOLLY MILLER CAFÉ

20-24 Technology Drive Sunshine West vIC 3020 Phone: 03 9314 5936

THEOBROMA CHOCOLATE LOUNGE

3A Kia Court, Preston vIC 3072 Phone: 03 9480 1030

UN CAFE BAR Phone: 1300 122 333

VILLA & HUT Phone: 03 9383 2100

XOCOLATI 11 Strathalbyn Street Kew East vIC 3102 Phone: 03 9857 0971

YOU CAN BAKE IT Phone: 08 9331 8931

xPREsso dELIgHT PTy LTd

5023 Emerald Islands Drive Carrara QLD 4211

Contact: Brian Barnard Phone: 0438 563 885

Email: brian.barnard@xpressodelight.com.au Website: www.xpressodelight.com.au

Business description:

xpresso Delight is a simple business concept that virtually anyone can run and operate successfully.

Specifically, we transplant the cafe experience into the workplace. you own a number of fully automatic gourmet espresso coffee systems that provide a coffee experience equal to any café, but are located right in the workplace. These coffee systems are provided FREE to businesses who want our unique 5 Star Concierge Coffee Service.

Our clients tell us they love our 5 Star personalised service which includes a forever warranty on our machines because they never have to pay for repairs or replacements. They love that we do not charge upfront costs such as leasing or rental fees but most of all they just love our coffee. Workers can finally enjoy the convenience of fantastic tasting coffee anytime they want. No long walks to the café any more.

Membership: FCA and FANZ

year established: 2003

Number of franchise outlets: 40+

Initial franchise fee: $20,000

Total Investment required: from $49,500

Training & support: from $9,500

Locations available: Throughout NZ and Australia.

ZARRAFFA’S COFFEE

124 Distillery Road

Eagleby QLD 4207

Phone: 07 5500 0800

fOOd – restAurAnts & dining rOOms

BEACH HOUSE BAR & GRILL

PO Box 6128 upper Mt Gravatt QLD 4122

Phone: 07 3420 0711

BROTZEIT INTERNATIONAL

564 Pagoda Street Singapore 059215 Phone: 0411 265 441

BURRITO BAR

Rosalie village 2/11 Nash Street Rosalie QLD 4064 Phone: 07 3367 0256

CHICKEN TREAT

71 Walters Drive Osborne Park WA 6017 Phone: 08 9240 9777

COCO CUBANO Phone: 02 9816 4777

DOME COFFEES AUSTRALIA

219-221 Railway Parade Marylands WA 6051 Phone: 08 9386 3099

MAD MEX FRESH MEX GRILL

Level 1 117 Clarence Street Sydney NSW 2000 02 8115 9550

NANDO’S AUSTRALIA

40 Mollison Street Abbotsford vIC 3067 Phone: 03 9385 0777

NENE CHICKEN AUSTRALIA

120 turner Street Port Melbourne vIC 3207 Phone: +61 3 8526 4488

OPORTO

12 Help Street Chatswood NSW 2067 Phone: 02 8905 8400

OUTBACK JACKS BAR & GRILL Suite 31104, SPC 3, 9 Lawson Street Southport QLD 4215 Phone: 07 5532 7071

PANAROTTI’S unit 4 / 37-47 Borec Road Penrith NSW 2750 Phone: 02 4732 5399

PAPPA RICH 120 Turner Street, Port Melbourne, victoria Phone 03 9645 4667

RASHAYS CAFÉ & RESTAURANT unit 1/9 Ferngrove Place Chesterhill NSW 2162 Phone: 13000 13000

RED ROOSTER 12 Help Street Chatswood NSW 2067 Phone: 08 9240 9777

PO Box 3126, Norwood SA 5067 Phone: 1300 172 782

Email: franchise@fastapasta.com.au Website: https://www.fastapasta.com.au/

Business description:

Proudly Australian owned, with an authentic Italian background and a 35 year success story, Fasta Pasta is Australia’s largest, independently owned group of ‘fresh pasta’ Italian restaurants. Our menu constantly evolves and changes with a range of delicious and healthy options to suit all our customers needs, through dine in and takeaway. Our commitment to our customers is our top priority, which in turn Fasta Pasta was voted Roy Morgan’s “Quick Service Restaurant of the year” in 2018. Loved for our affordable, fresh and delicious family meals in enjoyable and relaxing environments, this is a great opportunity to be part of our Award winning National Organisation.

Membership: FCA year established: 1990 Number of franchise outlets: 19 Initial franchise fee: 50,000 Investment required: 650,000-950,000

FRUIZBERRY

Phone: 08 8294 0949

GRILL’D – HEALTHY BURGERS

Level 2, 4-10 Amsterdam Street Richmond vIC 3121 Phone: 03 9426 1200

HELLO HARRY 12-20 Ocean Street Maroochydore QLD 4558 Phone: 07 5443 6615

HOG’S AUSTRALIA

Level 1, 152 Shore Street, Cleveland QLD 4613 Phone 0434 111985

LA PORCHETTA

192 Mahoneys Road Thomastown vIC 3074 Phone 03 9460 6700

ROLL’D Rear of First Floor, 376 Glenhuntly Road Elsternwick vIC 3185 Phone: 03 9532 9810

SABATINI’S Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

SHINGLE INN CAFES Suite 4, 23 Breene Place Morningside QLD 4170 Phone: 0431 649 450

STEVE COSTI’S FAMOUS FISH 3/346 Main Street Mornington vIC 3931 Phone: 03 5976 8614

TACO BILL MEXICAN RESTAURANTS 375 Clarendon Street South Melbourne vIC Phone: 03 9690 2077

THAILANDER 11/171-183 Rooks Road vermont vIC 3133 Phone: 1300 764 484

THEOBROMA 3A Kia Court Preston, vIC 3072 Phone 03 9480 1030

THE SPORTING GLOBE 201/127 Market Street South Melbourne vIC 3205 Phone: 03 9645 4798

ZAMBRERO Level 2, 80 Wentworth Avenue Surrey Hills NSW 2010 Phone: 02 9252 9673

Emma Rosenweig

fAsTA PAsTA

“Employers

BASKIN ROBBINS ICE CREAM

PO Box 3131

Pinkenba QLD 4008 Phone: 07 3860 6716

BEARD PAPA

58 Gladesville Road Hunters Hill NSW 2110 Phone: 02 9817 7592

BEN & JERRY’S 219 North Rocks Road North Rocks NSW 2151 Phone: 1800 010 811

BOOST JUICE BARS 03 9508 4409

BRODIES MEALMAKERS

28 Curzon Street

Tennyson Brisbane QLD 4105 Phone: 07 3392 7133

BUCKING BULL 5 Henry Street

Loganholme QLD 4129 Phone: 07 3423 0555

COLD ROCK ICE CREAMERY

Level 9, 616 St Kilda Road Melbourne vIC 3004 Phone: 03 9533 9932

CHOCOLATE GRAPHICS

Phone: 07 5528 1400

CRAVE ICE CREAMERY Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

DANNY BOYS ROCK STAR SANDWICHES 88 Musk Avenue

KELvIN GROvE QLD 4059 Phone: 0409 365 483

DONUT KING PO Box 1549

Southport QLD 4215 Phone: 1800 067 619

FLANNERYS NATURAL GROCERS unit 2/38 Eastern Service Road Stapylton QLD 4207 Phone: 07 3054 4395

FOODCO GROUP PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200

FRITZ GELATO PO Box 656 Toorak vIC 3142 Phone: 03 9826 6114

GELATINO unit 2/48B Resource Way Malaga WA 6090 Phone: 08 9248 7999

GELATISSIMO PO Box 6646

Silverwater NSW 2128 Phone: 02 8845 0100

GOLDEN NUTS FRANCHISING

61A Athens Road Onehunga Auckland NZ Phone: +64 21 126 3059

INDIA AT HOME unit 2/96-100 Rodeo Drive Dandenong vIC 3175 Phone: 03 9792 3839

ISLAND WAY SORBET PO Box 2058 Kingscliff NSW 2487 Phone: 02 6674 8461

KICK! JUICE BARS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

LAS OLAS 10 Pearl Street Torquay vIC Phone: 03 5264 8877

LEnARd’s

14 Tombo Street, Capalaba QLD 4157 Phone: 07 3100 7800 Website: www.lenards.com.au

Business description:

Since 1987 Lenard’s has had a passion for using only the freshest chicken and best ingredients to create innovative, delicious and convenient products. This unique concept of value-adding to chicken has established us as leaders in the fresh food marketplace. Now after 35 years we are venturing into new retail models with our updated ‘Lenard’s Store’ and our new ‘Lenard’s Rotisserie’. We are ready to find the perfect partners to join us and share the love!

Benefits of Owning a Lenard’s -

• A long-standing brand that’s been loved by Australians for 35 years.

• A proven success model with $1m average sales per store annually.

• Perfect for people who want a flexible business the whole family can be part of.

• Multiple income streams available, including retail, hospitality, food service and home delivery.

• Innovative product range, including NEW rotisserie chickens, ready-to-heat and readyto-eat meals.

• Credible and established suppliers.

• Dedicated and ongoing operations, training, marketing and IT support.

• Australians love chicken, it is the most consumed and affordable meat in the country.

Membership: FCA year established: 1987

Number of franchise outlets: 12 Initial franchise fee: $50,000

Investment required: $250,000

LORD OF THE FRIES PO Box 455 Prahran vIC 3181 Phone: 1300 667 552

MRS FIELDS BAKERY CAFÉ unit 11 / 7-15 Gundah Road Mt Kuring gai NSW 2080 Phone: 02 9472 8555

NEW ZEALAND NATURAL Level 3 / 8 West Street North Sydney NSW 2060 Phone: 1300 051 494

NIGHTOWL CONVENIENCE 1/184 Main Street Kangaroo Point QLD 4169 Phone: 0475 980 219

NUTSHACK Level 9, 616 St Kilda Road Melbourne vIC 3004 Phone: 03 9533 9932

ROYAL COPENHAGEN ICE CREAM CONE CO. PO Box 382 Mona vale NSW 2103 Phone: 02 9997 2296

SALSAS MEX FRESCAS!

level 1, tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone vIC 3148 Phone: 03 9508 4409

SKEWERZ KEBABZ

5 Henry Street Loganholme QLD 4129 Phone: 07 3175 0637

SMOOTHIE FACTORY L54, 111 Eagle Street Brisbane QLD 4000 Phone: 1300 880 382

SPAR AUSTRALIA Locked Bag 30 Acacia Ridge QLD 4110 Phone: 07 3715 3000

THE SOURCE BULK FOODS PO Box 890 Mullumbimby NSW 2482

TOKYO SUSHI KITCHEN Phone: 0447 091 334

TRAMPOLINE GELATO Level 9, 616 St Kilda Road Melbourne vIC 3004 Ph: 1300 003 326

TUTTI FRUTTI PO Box 308 South Perth WA 6951 Phone: 08 6181 3584

WASABI WARRIORS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

WRAY ORGANICS PO Box 1277 Coolangatta QLD 4225 Phone: 07 5536 7291

YARRA VALLEY FARMS 10 Thomas Street yarraville vIC 3013 Phone: 1300 734 433

A LA TURKO 3/7 Birmingham Avenue villawood NSW 2163 Phone: 02 9723 0300

ALI BABA 29 Williamson Road Ingleburn NSW 2565 Phone: 02 9829 8600

BING BOY 308-320 (Shop 8) Grange Road Kidman Park SA 5025 Phone: 08 8356 4749

BK’S TAKEAWAY 95 Princes Hwy, Trafalgar vIC 3824 Phone: 03 5633 2131

BUBBAS PIZZA PASTA & MORE 284 Bridge Road Richmond vIC 3121 Phone: 03 9427 7874

BURGER EDGE PO Box 272 Altona vIC 3018 Phone: 0459 220 141

BURGER URGE FRANCHISING Level 1 4/15 Lamington Street New Farm QLD 4005 Phone: 0438 791 984

CHARCOAL CHICKEN EXPRESS Cnr Alexander Drive & Grand Promenade Dianella Stirling Perth WA Phone: 08 9276 9122

fOOd – tAke AwAy

fOOd – retAil

CHICKEN EXPRESS SYSTEM PO Box 912

Fairfield NSW 2165 Phone: 0415 500 500

COAST TO COAST THE GOLDEN ROAST PO Box 952

Belconnen ACT 2616 Phone: 02 6242 9700

COOLABAH TREE CAFÉ PO Box 226 Arundel QLD 4214 Phone: 07 5573 0255

COUNTRY CHICKEN 2190 Gold Coast Highway Miami QLD 4220 Phone: 07 5628 7032

CROISSANT EXPRESS PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844

CRUST GOURMET PIZZA BAR PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

DANNY BOYS ROCK STAR SANDWICHES 88 Musk Avenue KELvIN GROvE QLD 4059 Phone: 0409 365 483

DOMINO’S PIZZA Level 5 KSD1, 485 Kingsford Smith Drive Hamilton QLD 4007 Phone: 1300 131 888

EAGLE BOYS DIAL-A-PIZZA Level 1, 493 Ipswich Road Annerley QLD 4103 Phone: 07 3373 1000

FANCY FILLINGS Suite 1, Level 11, 636 St Kilda Road Melbourne vIC 3004 Phone: 03 9856 4400

FIVE DOGS 290 Brunswick Street Fortitude valley QLD 4006 Phone: 0432 455 444

FITCHIPS PO Box 218 Subiaco Perth WA 6904 Phone: 08 9444 5100

GFC CAFÉ unit 1/61 Link Crescent Coolum Beach QLD 4573 Phone: 07 5495 3157

GOLDEN ROAST (THE) PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700

GOLDEN FRIED CHICKEN Phone: 1800 802 662

GO SUSHI PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

HEALTHY HABITS

Level 6, 428 George Street Sydney NSW 2000 Phone: 1300 003 326

HOMBRE MEXICAN CANTINA

Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

HUNGRY JACK’S

Level 1, 15-19 Swanston Street Melbourne vIC 3000 Phone: 03 9831 7100

JESTERS Phone: 1800 221 250

KFC 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3000

LIV-EAT Level 3, 118 Liverpool Street Hobart TAS 7000

LORD OF THE FRIES PO Box 455 Prahran vIC 3181 Phone: 1300 667 552

MAD MEX FRESH MEX GRILL Q537 Queen victoria Building Sydney NSW 1230 Phone: 02 8115 9550

MARIES PIZZA u 8 2527 Gold Coast Highway Mermaid Beach QLD Phone: 1300 4627 437

MCDONALD’S AUSTRALIA 21-29 Central Avenue Thornleigh NSW 2120 Phone: 02 9875 6666

MOEVENPICK ICE CREAM 254-294 Wellington Road Mulgrave vIC 3170 Phone: 1800 633 200

NEW YORK SLICE PIZZA

Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

NOODLE BOX Suite 13a 661-663 victoria Street Abbotsford vIC 3067 Phone: 03 8851 4200

OCEAN MASTER INTERNATIONAL PO Box 5327 Marrickville NSW 1475 Phone: 02 8004 2998

OGALO PORTUGESE STYLE CHICKEN 18/2-8 Campbell Street Artarmon NSW 2064 Phone: 02 9438 1711

OLIVER’S REAL FOOD PO Box 3678 Tuggerah NSW 2259 Phone: 0434 390758

PASTAGOGO 259 Anley Road Malvern Park SA 5061 Phone: 0402 211 599

PIZZA CAPERS PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

PIZZA HUT Level 2, 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3023

PIZZA TEMPTATIONS Shop 2/1 Brygon Creek Drive upper Coomera, Gold Coast QLD Phone: 1300 22 33 17

PURE+NATURAL Suite 1, Level 11, 636 St Kilda Road Melbourne vIC 3004 Phone: 03 9856 4400

PRETZEL WORLD Level 9, 616 St Kilda Road Melbourne vIC 3004 Phone: 03 9533 9932

RED ROCK NOODLE BAR PO Box 1463 Capalaba QLD 4179 Phone: 1300 473 376

RICE WORKSHOP 11/171-183 Rooks Road vermont vIC 3133 Phone: 1300 764 484

SALSAS MEX FRESCAS!

Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone vIC 3148 Phone: 03 9508 4409

SANDWICH CHEFS Phone: 03 9856 4400

SARPINO’S PIZZERIA Phone: +65 6276 0364

SCHNITZ FRANCHISING Level 2, 3 River Street South yarra vIC 3141 Phone: 1300 729 900

SPUDBAR 197A Waverley Road Malvern East vIC 3145 Phone: 03 9571 0600

STAX SUBS & COFFEE Phone: 08 8272 8488

STIR CRAZY PO Box 1776 Rozelle NSW 2039 Phone: 0413 136 271

SUBWAY® RESTAURANTS Level 1 unit B3 Corinthian Office Park 17 Corinthian Drive, Albany Auckland Phone: 09 415 3091

SUMOSALAD Suite 2, Level 3, 104 Commonwealth Street Surry Hills NSW 2010 Phone: 02 7200 4300

SUNSHINE KEBABS Office 12, 3245 Logan Road underwood QLD 4119 Phone: 07 3219 8699

TASTY THAI 109 / 260 Collins Street Melbourne vIC 3000 Phone: 03 9654 9899

THE POULTRY PLACE Phone: 1300 558 278

THE SMOOTHIE FACTORY PO Box 794 Sunny Bank QLD 4109 Phone: 1300 880 382

URBAN BURGER PO Box 91 Oxenford QLD 4210 Phone: 07 5580 1608

WOKINABOX 13A / 663 victoria Street Abbotsford vIC 3067 Phone: 03 8851 4200

XQUISITO PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 765 081

YOGURTLAND AUSTRALIA 50 Hunter Street Newcastle NSW 2300 Phone: 1300 709 709

“Plan your year, month, week, and day. The more time you spend on planning and preparation, the more effective and efficient your franchisee will be, leading better outcomes.”

Tony Meredith

hAirdressing

BLOW DRY BAR

10 vawser Court

Coramandal valley SA 5051

Phone: 0400 228 053

JOHN BRENNAN HAIR FRANCHISING

PO Box 266 Glenorie NSW 2057 Phone: 02 9453 4865

FRANCK PROVOST

100 William Street

Woolloomooloo NSW 2011 Phone: 02 9331 5147

HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster vIC 3108 Phone: 03 9234 2200

JUST CUTS

First Floor 4-6 The Kingsway Cronalla, NSW Phone: 02 9527-5444

MAESTRO HAIRDRESSING 90 Douglas Parade Williamstown vIC 3016 Phone: 03 9397 5983

RODNEY WAYNE HAIRDRESSING PO Box 825 Shortland Street, Auckland CBD Phone: +64 9 358 4644

SALON EXPRESS PO Box 344 North Perth WA 6906 Phone: 08 6363 7030

SMART CUTS™ 118 Queens Street Melbourne vIC 3000 Phone: 03 9640 0062

TONI + GUY HAIRDRESSING Phone: 02 9380 2299

TOMMY GUN’S ORIGINAL BARBER SHOP 130 Links Avenue South Eagle Farm QLD 4009 Phone: 07 3215 6050

BOXING FIT 4/11 Salmon Street Port Melbourne vIC 3207 Phone: 1300 269 348

CORE9 FITNESS PO Box 7345 Brookvale 2100 Mobile: 0417 214 917 CRYO AUSTRALIA Phone: 1300 332 796

CURVES INTERNATIONAL 100 Ritchie Road Woodway TExAS 76712 Phone: +254 399 8409

EFM HEALTH CLUBS 39 Oxford Terrace unley SA 5061 Phone: 1300 336 348

ENVIE FITNESS Suite 505, 19a Boundary Street Rushcutter Bay NSW 2011 Phone: 02 9332 2824

F45 TRAINING Phone: 02 8006 9599

FAD CHEER AND DANCE Po Box 210 Ellen Grove, QLD, 4078 Phone: 1300 362 7285

HIDOW AUSTRALIA 5/115 Currumburra Road Ashmore QLD 4214 Phone: 1300 911 442

HYPOXI AUSTRALIA 7 Blackfriars Street Chippendale NSW 2008 Phone: 02 9281 2033 JETTS FITNESS 24/7 31 Brisbane Road Mooloolaba QLD 4557 Phone: 07 5458 5300

KX PILATES Phone: 1300 Kx PILATES

LIFECARE HEALTH Phone: 03 9529 8899

LISTEN TO YOUR BODY First Floor, 19-21 Centreway East Keilor vIC 3033 Phone: 03 9331 5673

MATT FIDDES GROUP 12 Baronia Crescent Marcoola QLD 4564 Phone: 1800 840 403

NEW LEVEL PERSONAL TRAINING STUDIOS 69A Anderson Street yarraville vIC 3013 Phone: 03 9325 1808

ORANGETHEORY FITNESS Phone: 02 9043 0403

PEAK PHYSIQUE HOT YOGA Head Office – Noosa Heads QLD Phone: 0477 706 832

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 Phone: 02 4648 2099

Level 1 / 49 Elizabeth Street, Richmond vIC 3121

Phone: (03) 9630 8800

Contact: Helen Alfa Email: helen.alfa@fernwoodfitness.com.au Website: https://www.fernwoodfitness.com.au/ Business description:

At Fernwood Fitness, we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love. We’ve been the leaders in women’s health and fitness since 1989, growing from one small health club into a beloved national network where women can shine. Join the movement and start changing women’s lives today.

heAlth & fitness

Membership: 70,000+ year established: 1989

Number of franchise outlets: 70

Initial franchise fee: $55,000

SALTS OF THE EARTH 89 victoria Avenue Albert Park vIC 3206

SHE FITNESS 502/176 Glenmore Rd, Paddington NSW 2021 Phone: 1300 561 800

SNAP FITNESS AUSTRALIA Level 1, 238 Old Cleveland Road Coorparoo QLD 4151 Phone: 07 3331 1400

SOOTHE MOBILE MASSAGE 3 Grassland Crescent Officer vIC 3809 Phone: 03 5943 2156

SPEEDFIT AUSTRALIA Phone: 1300 121 313

9ROUND

Level 1, 238 Old Cleveland Road

Coorparoo, QLD 4151 Phone: 07 3331 1400

ANYTIME FITNESS

Level 2, 71 Longueville Rd

Lane Cove NSW 2066 Phone: 02 9415 5300

ARTHUR MURRAY DANCE STUDIOS Phone: 02 9439 2061

BACKCARE & SEATING

501 Nepean Highway

Brighton vIC 3186 Tel: 03 9591 6200

BODIEZ 24/7

Level 1/471 South Pine Road

Everton Park QLD 4053 Phone: 0488 556631

BODYTECH

269 Bay Street

Brighton NSW 2216 Phone: 0414 099554

Investment required: $350,000 - $800,000

Training & support: Full onboarding journey including online, video, in-club, face to face with both national support staff and current franchisees.

Locations available: All states Australia-wide.

FITNESS ENHANCEMENT

Phone: 07 5596 6617

FOOTBALL STAR ACADEMY

1 Lennox Street

Moorabbin vIC 3189 Phone: 1300 372 300

GENESIS FITNESS CLUB

20 Longstaff Road Bayswater vIC 3153 Phone: 1300 464 363

HEALTHY INSPIRATIONS PO box 54, Burnie TAS Phone: 03 6432 4749

SPORTS STAR ACADEMY 1 Lennox Street Moorabbin vIC 3189 Phone: 1300 372 300

SPORTZING COURT CARE SERVICES Phone: 1800 818 894

STEPZ FITNESS Phone: 1300 783 792

TERRY WHITE CHEMISTS Phone: 07 3238 0222

V

“Don’t get disappointed if it takes a while for your customers to build up. In some territories or sites it will take 3 to 6 months of consistent effort until customers are ready to try out your business.”

fERnwood woMEn’s HEALTH CLUbs

Greg Nathan

“Now is the time to work on the business rather than in it. Your business coach should be able to help here too.”

Brian Keen

UnIVERsAL fITnEss gRoUP

1/12 Darcy St Parramatta, NSW 2150

Phone: 02 9687 1468 / 0432 439 880

Contact: Anthony Kerkmez Email: anthonyk@universalfitnessgroup.com.au Website: www.universalfitnessgroup.com.au

Business description: universal Fitness – is a professional premium training center equipped with the latest innovative equipment.

We are a high end market facility incorporating the latest trends in fitness to help our members achieve their goals.

We provide exceptional services unlike any other gym in today’s market. We invite you to begin and continue your fitness journey alongside us to make a difference to your health but also to join our community where we come together to a safe place you can call home.

year established: February 2020 Number of franchise outlets: 0 (2 company sites)

Initial franchise fee: $50,000 Investment required: $550,000 – $2,000,000 (4 categories to choose from)

Training & support: 24/7 supportmanagement, operating and investment options available

Locations available: City CBD, Hills District, Canberra & Southwest (new regions under review)

ISION PERSONAL TRAINING

3/30 Endeavour Road Caringbah NSW 2229 Phone: 1300 181 786

ALL STRIPPED

7 Campwell Street yarravillle vIC 3013 Phone: 03 8677 7722

BATHROOM WERX

3 Harrow Street Preston vIC 3072 Phone: 1800 644 171

CRAZY CANDLES

44 Nerang Broadbeach Rd, Carrara QLD 4211 Phone: 0402 508 658

ECOMIST

25 Hargraves Place Wetherill park, NSW 2164 Phone: 1800 243 500

ENSUITES ON TOW

unit 2/ 141 Lindum Road Hemmant QLD 4171 Phone: 0477 799 033

JIM’S BATH SURFACING

Phone: 131 546

JIM’S COMPUTER SERVICES Phone: 131 546

JIM’S ELECTRICAL Phone: 131 546

XPRESSO DELIGHT PTY LTD 5023 Emerald Islands Drive Carrara QLD 4211 Phone: 0438 563 885

hOme serviCes

1800-GOT-JUNK?

Phone: 1800 468 586

AIRCOAT AUSTRALIA 1 Griffith Avenue Bentleigh East vIC Phone: 1800 247 262

AMALGAMATED PEST CONTROL PO Box 74 Archerfield QLD 4108 Phone: 07 3277 4444

AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS unit 2, 8 villanova Street Wanneroo WA 6065 Phone: 1300 131 289

AUSTRALIAN CARPET DYING PO Box 1039 Niddrie vIC 3042 Phone: 03 9325 4111

BATHROOMWERX Phone: (03) 9046 1555

BLACK AND WHITE HOME SERVICES PO Box 1131 Morayfield QLD 4506 Phone: 1300 133 811

CIRILLO LIGHTING & CERAMICS 173 Gladstone Street Fyshwick ACT 2609 Phone: 02 6280 4377

COLONIAL PLANTATION SHUTTERS 201 Riverview Road Clareville NSW 2107 Phone: 02 9973 1718

COMPLETE PROPERTY REJUVENATION 33 Theresa Avenue Melbourne vIC 3149 Phone: 1300 136 706

DECKSEAL PO Box 4093 BuRWOOD EAST vIC 3151 DIAL-AN-ANGEL PO Box 543 Edgecliff NSW 2027 Phone: 1300 721 111

ECO PEST CONTROL 9 Milla Court Kilburn SA 5084 Phone: 13 14 40

ELITE CARPET DRY CLEANING 6 Dulwich Street Loganholme QLD 4129 Phone: 07 3801 2115

FIX ‘N’ CHIPS PO Box 1051 Barwon Heads vIC 3227 Phone: 1300 349 624

FOUR SEASONS GUTTER PROTECTION unit 23/63-71 Bayfield Road Bayswater vIC 3153 Phone: 1300 302 523

GREENBIZCHECK Phone: 1300 552 335

GRAYSONS GUTTER GUARD 2/4 Glen Street Hawthorn vIC 3122 Phone: 1800 Gutter

GREY ARMY MANAGEMENT 1 / 56 Harley Crescent Condell Park NSW 2200 Phone: 0408 544 854

GUTTER-VAC PO Box 108 Albion Business Centre, Albion QLD 4010 Phone: 07 3357 6270

“Being Franchise Ready is relevant whether you’re considering franchising your own business or becoming a franchisee of someone else’s franchise network.”

Doug Downer

HANNAFORD - SEED PROTECTION SPECIALIST Level 3, 70 Hindmarsh Square Adelaide SA 5000 Phone: 08 8112 0900

HIRE A HUBBY Suite 9B/9-11 Commercial Road Kingsgrove NSW 2208 Phone: 1800 803 339

HOME SERVICE PROFESSIONALS

PO Box 38 Holden Hill SA 5088 Phone: 08 8297 4744

HOME SORTED! PO Box 197 Keilor East vIC 3033 Phone: 1300 30 11 77

HOUSEWORK HEROES Phone: 1300 722 622

JIM’S BATH RE-SURFACING Phone: 131 546

JIM’S PEST CONTROL Phone: 131 546

JIM’S POOL CARE Phone: 131 546

MAGNETITE WINDOW COVERS 36 Garema Circuit Kingsgrove, NSW 2208 Phone: 02 9565 4070

MANNINGS AV Suite 343/80 The Pines Shopping Centre Elanora QLD 4221 Phone: 1300 137 891

MARRS CURTAINS, BLINDS & SHUTTERS PO Box 129 Kellyville NSW 2155 Phone: 1300 306 751

MATTRESS DOCTOR AUSTRALIA 13 Aberdour Avenue Rouse Hill NSW 2155 Phone: 1300 387 864

MATTRESSKLEEN AUSTRALIA 2-18 Excelsior Road Cronulla NSW 2230 Phone: 0431 845 031

MINC SERVICES PO Box 353 Aspley QLD 4034 Phone: 1300 88 6462

MURRAY PEST & WEED CONTROL PO Box 2263 Kent Town SA 5071 Phone: 08 8334 1000

PARADISE SHADE UMBRELLA’S Level 3, 16 Queensland Avenue Broadbeach QLD 4218 Phone: 1800 258 250

“Getting into the habit of using digital tools will help you streamline processes, so you can spend less time on admin and more time on areas that will improve profitability.”

Emma Butler

hOme bAsed businesses

PooLwERx

10 Camford St, Milton QLD 4064

Phone: +61 7 3173 7300

Contact: Franchise Development Team Email: sales@poolwerx.com.au Website: www.poolwerx.com.au

Business description:

With over 30 years experience, Poolwerx is the largest pool retail and service business in Australia and New Zealand with over 630 vehicles and 165 stores in Australia, New Zealand and the uS with multiple revenue streams, repeat clients and limited competition. Our business has grown substantially in the last five years, having cracked just over $150 million in revenue in ANZ in the last 12 months.

Poolwerx has a strong presence across every state in Australia as well as New Zealand’s north and south islands. Despite our footprint, there are still significant growth opportunities converting independent pool servicing retailers to come under the Poolwerx umbrella. We offer expert training and ongoing support to partners. Our Pool School is the largest pool training facility in the Southern Hemisphere, run by in house and external experts, technicians and brand specialists.

Membership: FCA

year established: 1992

Number of franchise outlets: 350 franchises granted 145 Franchise partners, 165 retail stores and over 650 vans globally.

Investment required: From $89,900+ GST Training & support: Poolwerx has a number of effective systems and programs in place to support franchise partners giving you 100% confidence as you take over the business. you will also receive a computer and mobile, with access to our industry-first Complete Business Operating System.

you will have the opportunity to attend our Poolwerx Pool School. A fully-equipped training centre with state-of-the-art training facilities located in Brisbane - including airfares & accommodation for three weeks (for 2 people).

Marketing Support: To help launch your mobile franchise, Poolwerx will provide $10,000 worth of local area marketing to help set you up for success. We have a highly experienced marketing team to support your growth with national marketing campaigns targeted at growing your customer count and we can support your local area marketing ideas too.

Locations available: NSW, QLD, vIC, TAS, SA, ACT, WA and NZ

PUREPROTECT PO Box 576 Woollahra NSW 1350 Phone: 1800 664 602

REFACEIT

161 Cooroy Belli Creek Road Cooroy QLD 4563 Phone: 0413 802 226

RYCO 19 Whitehall Street Footscray vIC 3011 Phone: 03 9680 8000

SPRAY PAVE GPO Box 501 Greenacres SA 5086 Phone: 1 800 688 888

SUPER SHOWER SEAL Phone: 0433 150 273

TAPS’N TOILETS

PO Box 380 Strathpine QLD 4500 Phone: 1800 801 617

TERMICAM PO Box 369 Glen Waverley vIC 3150 Phone: 1300 837 642

THE MINDERS

6/585 Blackburn Road Notting Hill vIC 3168 Phone: 03 9561 0244

UNITED HOME SERVICES unit 10/195 Prospect Highway Seven Hills NSW 2147 Phone: 02 9838 0444

V.I.P. HOME SERVICES Phone: 13 26 13

V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE

National Office - unit 9/35 Progress Street Mornington vIC 3931 Phone: 03 5975 7379

WHEELIE HOT WOOD

19 Cumbalum Road, Cumbalum, NSW, 2578 Phone: 1 300 58 59 60

ACCOR HOTELS

Phone: 02 9280 9820

QUEST APARTMENT HOTELS Phone: 1800 334 033

LOCAL TREE CARE

22 Kothes Lane Baranduda vIC 3691 Phone: 0417 684 571

WEEDING WOMEN PO Box 747 Osborne Park DC WA 6916 Phone: 1800 247 484

mObile frAnChises

ARRIVE ON TIME APPLIANCE REPAIRS 23 Millbank Drive Mount Eliza, vIC 3930 Phone: 1300 137 121

AUSSIE MOBILE GROOMING Phone: 1-800-PET-MOBILE

BASE ZERO MOBILE ROCKCLIMBING Phone: 0403 195 162

BOSETTI WINDOW SOLUTIONS Phone: 1300 997 409

CAFE2U PO Box 290 Frenchs Forest NSW 1640 Phone: 1300 223 328 (CAFÉ2u)

CAPPUCCINO XPRESS P.O Box 1360 Narre Warren Phone: 1300 523 388

COFFEE BELLA 7 Neumann Court Kunda Park QLD 4556 Phone: 1300 721 811

DONUT KING MOBILE phone: 07 5591 3242

DRUG SAFE PO Box 1111 Crows Nest NSW 2065 Phone: 1300 DRuGSAFE

APEX PACIFIC 68 Crewe Place Rosebery NSW 2018 Phone: 02 9662 3433

BLOOMTOOLS 2/486 Scottsdale Dr varsity Lakes QLD 4227 Phone: 1300 399 399

WEBSITEGURUS Suite 8, 303 Maroondah Highway Ringwood vIC 3134 Phone: 03 9010 5760

lAndsCAping & gArdening

COOCHIE HYDROGREEN PO Box 3371 Manuka ACT 2603 Phone: 1800 245 955

FLOWER POWER

124 Newbridge Road Moorebank NSW 2170 Phone: 1300 042 273

FOX MOWING

13 Luderitz Close Hallett Cove SA 5158 Phone: 1800 369 669

GRAHAMS GARDEN CARE PO Box 7133 Loganholme Post Shop QLD 4128 Phone: 1300 134 035

JIM’S MOWING Phone: 131 546

JIM’S TREES Phone: 131 546

KWIK KERB Phone: 0418 345 554

ENZED HOSE DOCTORS PO Box 1022 Wodonga vIC 3689 Phone: 1800 651 362

ESPRESSO MOBILE CAFÉ Phone: 0414 355 947

FIBRENEW INTERNATIONAL LTD 1/47 Sunnyside Road Scarborough Brisbane QLD 4020 Phone: 1 300 954 812

FILTAFRY 4 Essington Court Mulgrave vic 3170 Phone: 1800 666 664

FORMALWEAR EXPRESS Phone: 1300 367 625

GRINNERS CATERING Phone: 1300 731 070

HAIRDRESSERS ON THE MOVE 12 Garie Place Frenchs Forest NSW 2086 Phone: 1300 004 247

HIRE A TRADESMAN PO Box 530 Elsternwick vIC 3185 Phone: 1300 79 HIRE (4473)

HITMAN PROFESSIONAL PEST CONTROL 53 Commercial Drive Shailor Park QLD 4128 Phone: 07 3827 5000

HOME ICE CREAM 173-181 McDougall Street Toowoomba QLD 4350 Phone: 07 4699 9980

HOSEMASTERS INTERNATIONAL

17 Kewdale Road Kewdale WA 6986 Phone: 08 9356 1711

HYDRAULINK PTY LTD

123 Long Street, Smithfield NSW 2164 Phone: 02 8785 4600

JIM’S PEST CONTROL Phone: 131 546

JIM’S WINDSCREENS Phone: 131 546

MOBILE FILTRATION SERVICES (MANAFRY)

17 Ladymary Terrace Gympie QLD 4570 Phone: 1800 637 638

MOBILE HOSEFIXERS

PO Box 3017

Caboolture BC QLD 4510 Phone: 07 5428 0321

MR KNIFE PO Box 251 Bordertown SA 5268 Phone: 0402 610 296

NATIONAL DRONES

PO Box 2322 Ivanhoe East vIC 3079 Phone: 1300 SKy vIEW (759 843)

OVEN & BBQ CLEANING Phone: 0409 202 592

POOLWERX

10 Camford St, Milton QLD 4064 Phone: +61 7 3173 7300

PRISTINE WATER SYSTEMS

2/28 Central Park Avenue Ashmore QLD 4214 Phone: 07 5597 0592

RIGHT CHOICE CONVEYANCING

PO Box 249 Chelsea, vic 3196 Phone: 03 9772 8000

SMALLPRINT AUS & NZ unit 4, 2-4 Williams Grove Bonbeach vIC 3196 Phone: 1800 762 557

SNAP-ON TOOLS (AUSTRALIA) PO Box 6077 Blacktown NSW 2148 Phone: 1800 762 766

TENDER LOVING CUISINE Phone: 1300 786 333

TIMBER DOCTOR 2/52 Export Drive Molendinar QLD 4214 Phone: 1300 453 284

TILE RESCUE PO Box 221

Hawks Nest NSW 2324 Phone: 1800 853 335

TOOLFORCE

1 Romford Road Kings Park NSW 2148 Phone: 02 9831 6555

VICTORY CURTAINS AND BLINDS 245 Browns Road Noble Park vIC 3174 Phone: 03 8793 5700

WHEELIE HOT WOOD 19 Cumbalum Road, Cumbalum NSW 2578 Phone: 1 300 58 59 60

XPRESSO MOBILE CAFE PO Box 57 Carina QLD 4152 Phone: 1300 655 559

pet stOres, prOduCts & serviCes

ADVANCE PET SITTING PO Box 6515 upper Mt Gravatt QLD 4122 Phone: 1300 873 277

AUSSIE POOCH MOBILE unit 4, 13-15 Brewer Street Burpengary QLD 4505 Phone: 1300 369 369

BARK BUSTERS + DOG TRAINING PO Box 139 Dapto NSW 2530 Phone: 1800 067 710

CITY FARMERS DOGWASH Quarter 1 Level 2, 1 Epping Road North Ryde NSW 2113 Phone: 0402 902 620

DASH DOG WASH Suite 36, 209 Toorak Road, South yarra, victoria 3141 1300 327 436

DON’T FRET PET!

67 Cooloolabin Road yandina QLD 4561 Phone: 1300 307 021

DOGTECH Phone: 02 9554 9356

DOGUE FRANCHISING

240 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 1998

BLUE WHEELERS, WASH CLIP AND GROOM Suite 36, 209 Toorak Road South yarra vIC 3141 Phone: 1300 659 055

JIM’S DOG WASH Phone: 131 546

PAMPERED PUP 12 Minimine Street Stafford QLD 4053 Phone: 0408 880 023

PAWS PET SITTERS PO Box 728 Everton Park QLD 4053 Phone: 1300 88 PAWS

PERSONALISED PET PO Box 326 Budgewoi NSW 2262 Phone: 1300 COLLAR (1300 26 55 27)

PET MOBILE PO Box 164 Lane Cove NSW 1595 Phone: 1300 137 101

PETS GALORE

8 Hodgson Street Toowoomba QLD 4350 Phone: 07 4632 6917

PETS PANTRY

7 Hartley Court Rosanna vIC 3084 Phone: 1300 304 034

PETSTOCK 1/300b Gillies Street Ballarat vIC 3350 Phone: 0422 608 240

NOSE TO TAIL DOGWASH 237 Bush Road Albany, Auckland NZ Phone: +64 9 448 2227

EVENT PHOTOGRAPHY.COM 23 Karall Street Ormeau QLD 4208 Phone: 1300 551 749

FLASH MORFFEW PHOTOS Shop 5034, Level 5 Westfield Bondi Junction NSW Phone: 02 9389 5644

FRAMECOR 4 vale Street Malaga WA 6090 Phone: 08 9249 5122

HOUSE GURU Phone: 0430 535 798

LITTLE IMAGES Phone: 1800 778 868

MSP PHOTOGRAPHY 2 Ball Place Wagga Wagga NSW 2650 Phone: 1800 069 976

PIXIFOTO & PORTRAIT PLACE 15 Ferndell Street South Granville NSW 2142 Phone: 02 8718 6900

SANDPIT PHOTOS 28/6 Jubilee Avenue Warriewood NSW 2102 Phone: 02 9979 9334

STARSHOTS GLAMOUR PHOTOGRAPHY 1/113-115 Oxford Street Darlinghurst NSW 2010 Phone: 02 9380 8023

TAPSNAP AUSTRALIA 120 Erina Street East Gosford NSW 2250 Phone: 1800 827 762

VIVA LIFE PHOTOGRAPHY Phone: 1300 00 8482

CLARK RUBBER

Administration Building, 254 Canterbury Road Bayswater, vIC 3153 Phone 13 80 90

JIM’S POOL CARE Phone: 131 546

KINGS C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

NARELLAN POOLS Suite 201, 2-8 Brookhollow Avenue Baulkham Hills NSW 2153 Phone: 1300 676 657

POOLWERX 10 Camford Street Milton QLD 4064 Phone : +61 7 3173 7300 SWIMART Phone: 02 9898 8666

printing & COpying

ICPRINT AND DESIGN Phone: 1800 427 746

KWIK KOPY AUSTRALIA 9/50 Berry St North Sydney NSW 2060 Phone: 1300 251 787 or HO (02) 9967 5500

phOtOgrAphy

pOOl & spA

“Specialist franchise lawyers know what is going on in the sector - the good, bad and the ugly!”

Robert Toth

LOYALTY PRINT

103/ 270 Pacific Highway Crows Nest NSW 2065 Phone: 1800 703 403

MAIL BOXES ETC (MBE)

54 Alexander Street Crows Nest 2065 NSW Phone: 1800 556 245

MINUTEMAN PRESS

316/19 Milton Parade Malvern vIC 3144 Phone: 03 9069 0309

QUICK COLOURPRINT.COM.AU

2/152 Russell street 6062 Perth, WA, Australia Phone: 1300 784 250

READY STEADY PRINT

65 Rushdale Street Knoxfield 3180 vICTORIA Phone: 1300 601 609

SNAP PRINT & DESIGN

Ground Floor, Bldg D 12-24 Talavera Road North Ryde, NSW 2113 Phone: 02 8870 5100

ACE BODY CORPORATE MANAGEMENT

PO BOx 2389

Graceville East, QLD 4075 Phone: 07 3379 5151

BIGGIN & SCOTT

Level 1, 946 High Street Armadale vIC 3143 Phone: 03 9828 4500

CENTURY 21 AUSTRALIA Level 15, 37 york Street Sydney NSW 2000 Phone: 02 8295 0600

CHANGING PLACES

Level 1 8/ 12 Alma Road St Kilda vIC 3182

CREATIVE BY DESIGN PO Box 1360

Fyshwick ACT 2609 Phone: 1300 366 222

BELLE PROPERTY Level 1, 188 Latrobe Terrace Geelong vIC 3220 Phone: 03 5249 4949

GO GECKO PROPERTY SALES Phone: 07 3041 4145

HARCOURTS

Amy Johnson Place Brisbane QLD 4009 Phone: 07 3839 3100

INSPECT MY HOME 4/9 Millenium Circuit Helensvale QLD 4212 Phone: 1300 337 447

JDL STRATEGIES

Suite 11, Glenham Plaza, 17 Karp Crt Bundall QLD 4217 Phone: 07 5557-3888

LAING AND SIMMONS REAL ESTATE 11/15 Castlereagh Street Sydney NSW 2000 Phone: 02 9291 7000

AUsTRALIAn sTRATA MAnAgEMEnT

Suite 29, 270 Ferntree Gully Road, Notting Hill, vIC 3168

Contact: Richard Reid Phone: 03 9560 0770

Email: rreid@asmstrata.com.au

Website: www.asmstrata.com.au

Business description: As pioneers and leaders in the Australian strata industry for over 30 years, we are renowned for providing professional body corporate or strata management services on a local basis through our extensive branch network. We are actively seeking professional business people with transferrable skills to join our franchise network. We offer full training and ongoing support to enable you to become a registered Owners Corporation manager, with ongoing professional development, marketing and business support.

Membership: FCA, SCA (Strata Community Association) year established: 1989

Number of franchise outlets: 4 in NSW, 59 in victoria (MBCM Strata Specialists)

Initial franchise fee: $50,000

Investment required: value of portfolio associated with territory

Training & support: Full training, ongoing professional development and support

Locations available: various territories in NSW, Queensland, South Australia, Tasmania, Western Australia, ACT and Northern Territory

BARRY PLANT REAL ESTATE

Level 2/860 Doncaster Road Doncaster East vIC 3109 Phone: 03 9840 9555

MbCM sTRATA sPECIALIsTs

Suite 29, 270 Ferntree Gully Road, Notting Hill, vIC 3168

Phone: 03 9560 0770

Contact: Richard Reid Email: rreid@mbcm.com.au Website: www.mbcm.com.au

Business description:

As pioneers and leaders in the Australian strata industry for over 30 years, we are renowned for providing professional body corporate or strata management services on a local basis through our extensive branch network.

We are actively seeking professional business people with transferrable skills to join our franchise network. We offer full training and ongoing support to enable you to become a registered Owners Corporation manager, with ongoing professional development, marketing and business support.

Membership: FCA, SCA (Strata Community Association) year established: 1989

Number of franchise outlets: 59

Initial franchise fee: $50,000

Investment required: value of portfolio associated with territory

Training & support: Full training, ongoing professional development and support Locations available: various

nInEdoTs bUILd AdVoCATEs

1/9 Douro Street, North Geelong, vIC 3215

Phone: 1300 993 683

Contact: Rebecca Hall Email: rebecca@ninedots.com.au Website: www.ninedots.com.au

Business description:

Ninedots was founded in 2013 by Director Rebecca Hall, to provide a platform of support for buyers looking to build a new home or investment property. Pioneering the concept of a Build Advocate, Ninedots helps clients to navigate the often complex residential construction process with ease allowing for an optimal build outcome.

Operating from a purpose built national office in North Geelong for over 10 years, Ninedots have developed deep professional relationships with a wide range of builders, developers and partners. Leveraging these valued connections, Ninedots are able to provide tailored, cost effective and streamlined solutions to clients, providing ongoing support and backing to new home buyers.

This Franchise opportunity would best suit residential building industry professionals or those with exceptional knowledge of the new home construction process.

Membership: FCA year established: 2013

Number of franchise outlets: 2

Initial franchise fee: $20,000 ex GST Investment required: $75,000 excluding GST (vendor Finance Available)

Training & support: Full Locations available: Across Australia and New Zealand

PROFESSIONALS SERVICE CENTRE 9/63 Annerley Road Woolloongabba QLD 4102 Phone: 07 3846 1800

PROPERTY GUYS 129 Baptist Street Redfern NSW 2016 Phone: 0434 964887

RAINE & HORNE Level 11, 447 Kent Street Sydney NSW 2000 Phone: 02 9258 5400

RAY WHITE REAL ESTATE Level 26, 111 Eagle Street Brisbane QLD 4000 Phone: 07 3231 2200

RE/MAX AUSTRALIA Phone: 07 3007 9000

REAL ESTATE INVESTAR 40 Commercial Drive Ashmore QLD 4214 Phone: 1300 737 782

RESICERT PROPERTY INSPECTIONS

PO Box 22 Midland DC WA 6936 Phone: 1800 737 423

R&W REAL ESTATE

Level 10, 6-10 O’Connell Street Sydney NSW 2000 Phone: 02 9299 8177

reAl estAte & prOperty serviCes

RIGHT CHOICE CONVEYANCING

PO Box 249

Chelsea, vic 3196 Phone: 03 9772 8000

STOCKDALE & LEGGO Building 6, Suite 61, 195 Wellington Road Clayton vIC 3168 Phone: 03 9529 4955

TOP SNAP Level 3, 140 Bundall Road Bundall QLD 4217 Phone: 02 9969 5832

POLE DIVAS

Studio 3/22 Cecil Place Prahran vIC 3181 Phone: 1800 765 334

reCreAtiOn & leisure rent Or hire

BUDGET RENT A CAR AUSTRALIA

Tower B Level 1 197 Coward Street Mascot NSW 2020 Phone: 02 9578 1000

FRENCHAMS INDOOR PLANT HIRE

21 Wadhurst Drive Boronia vIC 3155 Phone: 03 9887 4755

HERTZ AUSTRALIA

Level 15, 636 St Kilda Road Melbourne vIC 3004 Phone: 03 9698 2444

HIRE FOR BABY 605 Keilor Road Niddrie vIC 3042 Phone: 1300 363 755

HOME ENTERTAINMENT EXPRESS

Phone: 1800 736 897

JIM’S SKIP BINS Phone: 131 546

NETWORK CAR & TRUCK RENTALS 48 Fitzroy Street Rockhampton, Qld 4700 Phone: 1800 736 825

MR RENTAL

1/13 Indy Court Nerang QLD 4211 Phone: 1800 880 778

OZERENTALS 335 Main Rd Glenorchy TAS 7010 Phone: (03) 6273 6567

RENT THE ROO PO Box 2150 Howrah LPO TAS 7018 Phone: 02 6247 3826

RENT WITH STYLE

4/50 Thomas Street, Dandenong, victoria - 3175 Phone: 1300 73 23 83

THE FRENCHAMS GROUP

21 Wadhurst Drive

Boronia vIC 3155 Phone: 03 9887 4755

THRIFTY CAR RENTAL

Level 13, 151 Clarence Street Sydney, NSW 2000 Phone: 02 8337 2700

TROPICAL PLANT RENTALS

4 Quixley Grove Wantirna vIC 3152 Phone: (03) 9800 3733

retAil

7-ELEVEn sToREs PTy LTd

Website: www.7elevenfranchise.com.au

Business description:

At 7-Eleven, we take a different approach to franchising. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way. We’re looking for people with bundles of energy, love providing customers with great service, are great leaders and communicators and have an eye for detail. So if you think you’ve got what it takes, we’d love to hear from you.

Membership: FCA, AACS year established: 1977 Number of franchise outlets: 700+ Investment required: $400,000 to $1,000,000+ Training & support: Intensive 8 week training course and extensive ongoing support

Locations available: vIC, NSW, QLD, ACT, WA.

AGL RETAIL ENERGY

Locked Bag 1837 St Leonards NSW 2065 Phone: 02 9921 2999

AMCAL - SIGMA HEALTHCARE

3 Myer Place Rowville vIC 3178 Phone: 03 9215 9215

ANDERSENS FLOOR COVERINGS 29 Western Drive Gatton QLD 4343 Phone: 0408067439

APCO SERVICE STATIONS

371 Thompson Road Geelong North vIC 3215 Phone: 03 5278 6988

AUSSIE DISPOSALS

Cnr Pound Road & South Gippsland Highway Dandenong vIC 3175 Phone: 03 9799 5777

AUSTRALIA POST

GPO Box 1777 Melbourne vIC 3001 Phone: 1800 657 975

AUTOPRO

327 Ferntree Gully Road Mount Waverley 3149 Phone: 03 8878 1111

BARBEQUES GALORE PO Box 195 Sydney Markets NSW 2129 Phone: 02 9735 4111

BATTERY BAR C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

BATTERY WORLD 13 17 60

BEDS FOR BACKS

1640 Hume Highway Campbellfield vIC 3061 Phone: 03 9359 6004

bEdsHEd fRAnCHIsIng PTy LTd

75 Howe St, Osborne Park WA 6017

Contact: Greg Prussia Phone: 0447 891 158 Email: gprussia@bedshed.com.au Website: www.bedshedfranchise.com.au

Business description: Bedshed is an accredited franchise business model led by a professional management team. Backed by over 40 years of successful operation, Bedshed provides support, specialised advice, training and a proven structure which takes a lot of the risk out of running your own business.

With 40 stores in a growing network Bedshed is committed to partnering with franchisees to help them achieve business success, while offering flexible hours and a fulfilling lifestyle.

Membership: Franchise Council of Australia year established: 1980 Number of franchise outlets: 40

Initial franchise fee: $75K Investment required: up to $1m Training & support: Comprehensive Locations available: Across Australia

bEAUMonT TILEs

National Support Office: 225 Marion Road, Marleston SA

Contact: Franchise Team Phone: 08-8292 4444 Email: franchiseenquiry@tile.com.au Website: www.beaumont-tiles-com.au

Business description: Beaumont Tiles is the largest tile group in Australia, bringing the latest style and trends to our customers. We supply more tiles to Australian homes and builders than any other retailer. Our Bathroomware packages provides home builders and renovators a one stop shop service. We are proudly unique in what we do and how we do it and each and every person is valued for their contribution and effort.

Membership: FCA year established: 1960 – First franchise in 1990 Number of franchise outlets: 86 as part of our 110+ strong store network

Initial franchise fee: $63,000 + GST (includes opening promotion)

Investment required: $465,000 to $650,000 +GST

Training & support: In-house and in-store training provided Locations available: NSW, vIC, QLD and SA

“Business accounting isn’t like getting your personal tax done. It’s not a once a year thing.”

Kate Groom

BEV MARKS BED AUSTRALIA

39 Technology Circuit Hallam vIC 3803 Phone: 03 8795 7900

BICYCLE SUPERSTORE unit 4 / 1488 Ferntree Gully Road Knoxfield vIC 3180 Phone: 03 9764 2233

BIKE FORCE 23154 Docklands Docklands vIC 8012 Phone: 03 9600 2050

BLUE SPIRIT PO Box 1318 East Doncaster vIC 3109 Phone: 03 9663 7045

BRIGHTEYES HATS THONGS SUNGLASSES PO Box 208 Red Hill Qld 4059 Phone: 1800 178 251

BRIGGENS Nunawading vIC 3131 Phone: 03 9879 1484

BSR GROUP PO Box 1296 Eagle Farm QLD 4009 Phone: 07 3414 8700

CAKE IT AWAY 25 Greco Place Rosemeadow NSW 2560 Phone: 02 9637 2555

CALTEX AUSTRALIA

Level 24, 2 Market Street Allianz Centre Sydney NSW 2000 Phone: 02 9250 5000

CARPET COURT FLOORING CENTRES Building 2, Level 1 195 Wellington Road Clayton vIC 3168 Phone: 1300 CARPET (22 77 38)

CARTRIDGE WORLD Ground Level 200 Greenhill Road Eastwood SA 5063 Phone: 08 8274 0900

CASHMART (AUST) 305-307 Lonsdale Street Dandenong vIC 3175 Phone: 03 9706 9911

CENTRE STAGE DANCEWEAR Shop 1, 35- 43 Monaro Street, Seven Hills NSW 2147 Phone: 02 9624 3335

CLARK RUBBER GROUP PTY LTD P.O. Box 442, Metung, victoria, 3904 Phone: 13 80 90 or 03 8727 9999

COLLINS BOOKSELLERS Level 2, 86 Bourke Street Melbourne vIC 3000 Phone: 03 9654 7400

COMPLETE FRAMING PO Box 8193

Maroochydore DC QLD 4558 Phone: 07 5443 9372

DISCOUNT DRUG STORESSIGMA HEALTHCARE

3 Myer Place Rowville vIC 3178 Phone: 03 9215 9215

DOLLAR CURTAINS

Factory 8/97-107 Canterbury Road Kilsyth vIC 3137 Phone: 03 9237 1200

DR BOOM

2/56-58 Buffalo Road Gladesville, NSW 2111 Phone: 1800 Dr BOOM (1800 37 2666)

DRUMMOND GOLF SHOPS

PO Box 309 Braeside DC vIC 3195 Phone: 03 9565 1400

EARTHBORN 30 Collingwood Street Albion QLD 4010 Phone: 07 3385 8500

FOODWORKS Level 1, 1601 Malvern Road Glen Iris vIC 3146 Phone: 03 9809 8600

FORTY WINKS 88-90 Peters Ave Mulgrave vIC 3170 Phone: 03 9574 5100

FREECHOICE STORES PO Box 87 Oxenford QLD 4210 Phone: 07 5573 3755

FREEDOM FURNITURE Level 4, 1 Epping Road North Ryde NSW 2113 Phone: 02 9882 9000

GAMETRADERS 314 Glen Osmond Road Myrtle Bank SA 5064 Phone: 08 8338 2557

GODFREYS 26-34 Aylesbury Dr Altona vIC 3018 Phone: 03 8542 2110

GOOD GAMES Level 1, 857 George Street Sydney NSW 2000 Phone: 02 9281 1760

GUARDIAN - SIGMA HEALTHCARE 3 Myer Place Rowville vIC 3178 Phone: 03 9215 9215

HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster vIC 3108 Phone: 03 9234 2200

HEALTHY LIFE 316 Horsley Road Milperra NSW 2214 Phone: 02 9772 7173

HORSELAND Locked Bag 1B Number 11 Nunawading vIC 3131 Phone: 03 9845 0645

HOUSE 425 St Kilda Road Melbourne vIC 3004 Phone: 03 9863 2388

HOWARDS STORAGE WORLD 4/49 Frenchs Forest Road Frenchs Forest NSW 2086 Phone: 02 9452 8888

IGA 218 Bannister Road Canning vale WA 6155 Phone: 08 9311 6000

INBLOOM FLORIST

Hornsby Westfield - K 102A Cnr Florence & Hunter St Hornsby NSW 2077 Phone: 02 9477 3177

IN.CUBE8R GALLERY 321 Smith Street Fitzroy vIC 3065 Phone: 03 9995 8643

INKSPOT 34 Percy Street Mordialloc vIC 3195 Phone: 1300 INKSPOT (465 776)

INSPIRATIONS PAINT PO Box 705 Warners Bay NSW 2282 Phone: 02 4903 8777

KELLY SPORTS Suite 1, 1 Cookson Street Camberwell vIC 3124 Phone: 03 9384 2204

KENNY’S CARDIOLOGY Phone: 1300 605 002

KING OF THE PACK Suite 3, Level 1, 64-70 Main Street Blacktown NSW 2148 Phone: 02 9676 4122

LAUBMAN AND PANK PO Box 1908 Macquarie Centre North Ryde NSW 2113 Phone: 1800 623 957

LUXAFLEX – HUNTER DOUGLAS 338 victoria Road, Ryadalmere NSW 2116 Phone 02 9638 8000

MADE IN JAPAN 1-7 Wynyard Street South Melbourne vIC 3205 Phone: 03 9690 0001

MAGGIES KITCHEN STORE 56 Hesse Street Queenscliff vIC 3225 Phone: 03 5258 4141

MARY RYAN’S 40 Park Road Milton QLD 4064 Phone: 07 3510 5000

MATCHBOX c/- Level 5, 530 Collins Street Melbourne vIC 3004 Phone: 1300 FRANCHISE

METRO TILES 192 Granite Street Geebung QLD 4034 Phone: 07 3216 5800

MIND GAMES 244 Swanston Street Melbourne vIC 3000 Phone: 03 9663 2828

MINIT AUSTRALIA PTY LTD – MISTER MINIT 90-96 Bath Road Kirrawee NSW 2232 Phone: 02 9521 9100

MLN - MOBILE LAPTOPS AND NOTEBOOKS 75 Peel Street West Melbourne vIC 3003 Phone: 03 9328 8777

OPSM 75 Talavera Road North Ryde NSW 2113 Phone: 02 9815 2333

OZ DESIGN FURNITURE PO Box 3598 Rouse Hill NSW 2155 Phone: 02 8887 9444

OZSPY unit 6, 42 Burnside Road Stapylton QLD 4207 Phone: 07 3382 7497

PACK & SEND unit 6, 43 Heathcote Road Moorebank NSW 2170 Phone: 02 8778 5699

PARAFFINE 15 Thomas Street Brunswick vIC 3056 Phone: 0418 324 384

PHARMASAVE - SIGMA HEALTHCARE

3 Myer Place

Rowville vIC 3178 Phone: 03 9215 9215

POOLWERX

10 Camford St, Milton QLD 4064 Phone : +61 7 3173 7300

PRICE ATTACK 130 Links Avenue South, Eagle Farm QLD 4009 Phone: 1300 854484

PUMA ENERGY

Level 1, North Tower, Green Square, 515 St Pauls Terrace

Fortitude valley QLD 4006 Phone: 1300 723 706

REGAL MATTRESS

167 Browns Road Noble Park vIC 3174 Phone: 03 9795 6300

REVOLUTION CD 49 Monaro Street

Queanbeyan NSW 2620 Phone: 02 6297 0067

SHAVER SHOP

Level 3, Office Tower 2, Chadstone Shopping Centre 1341 Dandenong Road Chadstone vIC 3148 Phone: 03 9840 5900

SHEDS N MORE

Factory 6, 2122 Hume Highway Campbellfield vIC 3061 Phone: 03 9308 0222

SLEEPY’S

unit 9/16 Metroplex Avenue Murrarie QLD 4172 Phone: 07 3895 4100

SNOOZE 21 A Shierlaw Avenue Canterbury vIC 3126 Phone: 0423 077 844

SOLOMONS FLOORING PO Box 166

Mulgrave vIC 3170 Phone: 1800 765 666

SPECSAVERS 520 Graham Street Port Melbourne vIC 3207 Phone: 03 8645 0700

SPORTSCO Suite G03, 53 Coppin Street Richmond vIC 3121 Phone: 03 8420 1500

SPORTSPOWER 169 Burnley Street Richmond vIC 3121 Phone: 03 9254 0118

STRATHFIELD Phone: 13 11 77

STRUDDY’S SPORTS 82 Bryants Road

Loganholme QLD 4129 Phone: 07 3209 6100

SUPANEWS

Level 13/110 Mary Street Brisbane QLD 4000 Phone: 07 3221 0211

THE ATHLETE’S FOOT AUSTRALIA

Locked Bag 8 Redfern NSW 2016 Phone: 02 8310 0000

THE COMPLETE GARDEN 25 Hesling Court Bendigo vIC 3550 Phone: 03 5443 3551

THE CONFECTIONERY & PARTY SHOP 298 Wyndham Street Shepparton vIC 3630 Phone: 03 5822 0877

THE COUNTRY BREWER 1/148 Toongabbie Road Girraween NSW 2145 Phone: 02 9896 1366

THE GOOD FEET STORE Shop 5a/88 Park Avenue Kotara NSW 2289 Phone: 02 4957 4230

THE INK SHOP PO Box 624 Bellara QLD 4507 Phone: 07 3408 6421

THE LOTT 87 Ipswich Road Woolloongabba QLD 4102 Phone: 07 3877 1095

THE MATTRESS SUPERMARKET

Aspley Homemaker Centre Cnr Zillmere & Gympie Road Aspley QLD 4034 Phone: 07 3683 4499

THE ORIGINAL POSTER COMPANY 7/6 Transport Place Molendinar Qld 4214 Phone: 07 5597 2300

TILE MART 506 Geelong Road (Cnr Tottenham Pde) Tottenham vIC 3012 Phone: 03 9325 3000

TOTAL TOOLS 19 Grimes Court Derrimut vIC 3030 Phone: 03 9394 4300

TOTALLY WORKWEAR Ashmore, Burleigh Heads, Nerang Oxenford, Tweed Heads Sth Phone: 07 5597 2488

TOYWORLD Phone: 03 5562 7362

PO Box 4296, Ringwood vIC 3134

Phone: 03 8873 7900

Email: hq@tsgfranchise.com.au Website: www.tobaccosg.com

Business description:

The TSG story began over 25 years ago as a single store and it was from this moment that we made a commitment to our customers and our franchisees to be best in class within retail.

With instant brand recognition and an elite level of professional operational excellence unlike any other, TSG lead the way in providing innovative franchise solutions and best practice franchise management for our franchisees. Some key differentiators are our bright vibrant design, clear brand vision, unique retail experience and our ability to offer franchisees an innovative retail strategy.

Membership: Franchise Council of Australia year established: 1996

Number of franchise outlets: 540

Initial franchise fee: $8,700

Investment required: $180K - $200K

Training & support: yES

Locations available: ALL

UNITED PETROLEUM

200 Hoddle Street Abbotsford vIC 3067 Phone: 03 9413 1400

VAST FURNITURE & HOMEWARES 15-17 Millennium Cct Helensvale QLD 4212 Phone: 07 3252 7675

WILD CARDS & GIFTS Suite 3.06 Axis Corporate Centre 46-50 Kent Rd, Mascot NSW 2020 Phone: 02 9098 2800

WORKOUT WORLD Phone: 0402 733 092

signs & grAphiC serviCes

SIGN*A*RAMA Phone: 1300 616 785

SIGNWAVE Suite 3.09, 100 Collins Street, Alexandria NSW, 2015 Phone: 02 9114 9955

teleCOmmuniCAtiOns

ALLPHONES

Level 7, 3 Rider Blvd Rhodes NSW 2138 Phone: 13 8000

CRAVE COMMUNICATIONS

PO Box 1131 Newport NSW 2106 Phone: 02 8705 6205

TELCOINABOX 10/9 Hunter Street Sydney NSW 2000 Phone: 1300 683 526

TELECHOICE 74 Eastern Road South Melbourne vIC 3205 Phone: 03 8699 2555

WIRELESS ANYWHERE GROUP unit 1, 76 Reserve Road Artarmon NSW 2064 Phone: 1300 665 014

‘yes’ OPTUS SHOP Singtel Optus Pty Limited 1 Lyonpark Rd, Macquarie Park NSW 2113 Phone: 02 9870 7495

trAvel

CON-X-ION

PO Box 283 Ashmore City QLD 4214 Phone: 07 5556 9888

HARVEY WORLD TRAVEL PO Box 6004, Shoppingworld North Sydney NSW 2059 Phone: 02 9957 3688

JETSET TRAVELWORLD GROUP

Level 3, 77 Berry Street North Sydney NSW 2060 Phone: 02 8229 4000

trAde & serviCes

ECOSMART HOT WATER PO Box 6089 Silverwater NSW 2128 Phone: 133 326

FOX MOWING Phone: 1800 369 669

JIM’S ANTENNA’S Phone: 131 546

Tsg fRAnCHIsE MAnAgEMEnT

JIM’S ELECTRICAL

Phone: 131 546

JIM’S GLASS Phone: 131 546

JIM’S PLUMBING Phone: 131 546

JIM’S SECURITY DOORS Phone: 131 546

JIM’S SOLAR Phone: 131 546

1/9 Douro Street, North Geelong, vIC 3215

Phone: 1300 993 683

Contact: Rebecca Hall Email: rebecca@ninedots.com.au Website: www.ninedots.com.au

Business description: Ninedots was founded in 2013 by Director Rebecca Hall, to provide a platform of support for buyers looking to build a new home or investment property. Pioneering the concept of a Build Advocate, Ninedots helps clients to navigate the often complex residential construction process with ease allowing for an optimal build outcome.

Operating from a purpose built national office in North Geelong for over 10 years, Ninedots have developed deep professional relationships with a wide range of builders, developers and partners. Leveraging these valued connections, Ninedots are able to provide tailored, cost effective and streamlined solutions to clients, providing ongoing support and backing to new home buyers.

This Franchise opportunity would best suit residential building industry professionals or those with exceptional knowledge of the new home construction process.

Membership: FCA year established: 2013

Number of franchise outlets: 2

Initial franchise fee: $20,000 ex GST

Investment required: $75,000 excluding GST (vendor Finance Available)

Training & support: Full

Locations available: Across Australia and New Zealand

PLATINUM ELECTRICAL CONTRACTORS

PO Box 6234

Rouse Hill NSW 2155 Phone: 1800 752 846

SCROOZ

5-11 Jardine Drive

Redlands Business Park

Redland Bay QLD 4165 Phone: 07 3829 1993

SHOWER SURGEON

PO Box 208

Oaklands Park SA 5046 Phone: 0412 135 647

SUPERGREEN SOLUTIONS

161 Ingham Road, West End Townsville QLD 4810 Phone: 07 4772 7655

AUSTVENDING

261 Church Street Prospect SA 5082 Phone 1300 769 967

vending

BOX CORPORATION PO Box 156 North Fremantle WA 6159 Phone: 08 9200 2251

CUPA NUTZ 3 Herbert Street Parkdale vIC 3195 Phone: 0425 838 800

JUST NOW VENDING Phone: 0423 927 535

FRESH JUICE VENDING Email: robert@freshjuicevening.com.au

GAMEKING AUSTRALIA PO Box 348 Morisset NSW 2264 Phone: 0414 868 500

JUST NOW VENDING Baulkham Hills NSW Phone: 0411 111568

KOALA KRANE unit 204/360 Marine Parade Labrador QLD 4215 Phone: 0427 888 635

KOOLER ICE Phone: 1800 858 3025

PROVENDER VENDING 80 vore Street Silverwaters NSW 2128 Phone: 1800 121 111

VARIETY VENDING unit 23, 9 Powells Road Brookvale NSW 2100 Phone: 1800 066 112

SAFETYQUIP

26 Sunshine Beach Rd Noosa Heads Queensland 4567 Australia Phone: 07 5455 3822

TESTEL PO Box 291 unley SA 5061 Phone: 1300 881 116

THE DRUG DETECTION AGENCY Phone: 1300 4DETECTION

wOrkplACe heAlth & sAfety

nInEdoTs bUILd AdVoCATEs

ACCOunting & finAnCiAl serviCes

BUSY BOOKKEEPING

PO Box 851

Robina QLD 4226 AuS Phone: +61 7 5553 8200

CAL SYSTEMS PO Box 221 Waikanae Phone: 04 293 6899

CFO ON-CALL PO Box 9415 Wyoming NSW 2250 AuS Phone: 0800 180 400

ENABLEME LTD PO Box 498 Shortland Street, Auckland Phone: 021 760 046

FIFO CAPITAL PO Box 851

Robina QLD 4226 AuS Phone: 0800 333 436

FIRST CLASS ACCOUNTS PO Box 851

Robina DC QLD 4226 AuS Phone: 0800 777 552

HUMPHRIES ASSOCIATES PO Box 13 676 Auckland NZ Phone: 09 634 3150

JUST LOANS PO Box 2560 Dunedin 9044 Phone: 0800 333 455

MIKE PERO MORTGAGES PO Box 2060 Christchurch 8015 Phone: 03 377 7440

NEW ZEALAND HOME LOANS PO Box 161 Hamilton 3240 Phone: 07 839 0998

NEW ZEALAND POST & KIWIBANK Level 12, New Zealand Post House 7 Waterloo Quay Wellington 6011 Phone: 09 336 8284

SMALL BUSINESS ACCOUNTING PO Box 47 818 Ponsonby, Auckland Phone: 0800 114 722 THE

Phone: 09 302 7704

0800

AA

AUTO ONE PO Box 3342

Napier Phone: 06

COLORGLO INTERNATIONAL Phone: 09 524 6214

DRI WASH ‘N GUARD PO Box 3410 Narrellan DC NSW 2567 AuS Phone: +61 2 4648 6100

ENZED

Private Bag 14906, Panmure, Mount Wellington Auckland Phone: 09 574 1744

EXTREME AUTOMOTIVE PARTS DISTRIBUTORS PO Box 1518 Hamilton Phone: 0800 498 7363

FINAL TOUCH PO Box 1083 Cambridge 3450 Phone: 09 358 1141

IMPORT4LESS Phone: 03 528 1003

HONDA PO Box 97-340 South Auckland Mail Centre Manukau City Phone: 09 262 7304

MAG & TURBO WAREHOUSE PO Box 97528 Manakua Phone: 0800 MAGS 4 u

MARSHALL BATTERIES PO Box 36026 Lower Hutt, Wellington Phone: 04 568 4269

MAZDA NEW ZEALAND PO Box 132057 Sylvia Park, Auckland 1644 Phone: 0800 800 626

MIDAS NEW ZEALAND PO Box 305521 Triton Plaza, North Shore Auckland 0757 Phone: 09 415 0232

MINI TANKERS FUELS & OILS unit 3, 110 Mays Road Onehunga, Auckland Phone: 09 622 2671

MOTIVITY FRANCHISING Suite 170, 15 Albert Avenue Broadbeach QLD 4218 AuS Phone: +61 425 239 863

NOVUS Phone: 03 366 0870

OIL CHANGERS NEW ZEALAND unit 12 / 14 Acheron Drive Christchurch Phone: 03 343 6080

PIRTEK

10 Ross Reid Place East Tamaki Auckland Phone: 09 274 6925

RESIN WELD Phone: 0-9-827 6153

CACI

7c Taylors

Morningside, Auckland Phone: 0800 438 438

JUST CUTS Phone: 0800 100 114

LUSH LASHES 29a Marina Grove Lower Hutt Wellington Phone: 0800 587 4527

RODNEY WAYNE PO Box 825 Shortland Street Auckland 1140 Phone: 09 358 4644

TEETH WHITENING ASSOCIATES Suite 1 (Ground Floor) 291 Tamaki Drive, Kohimarama Auckland 1071 Phone: 09 578 3282

TONI&GUY Phone: 09 847 9219

WAXNLASER Phone: 0800 838 329

building prOduCts & serviCes

A BUYER’S CHOICE HOME INSPECTIONS

Phone: 0800 863 636

ACCESSMAN 2 Alloy Street Sockburn, Christchurch Phone: 03 341 3566

ADEN FRANCHISE GROUP 10 Boston Road Mt Eden, Auckland Phone: 09 377 6311

AERIAL MASTER 345a Rosetta Road Paraparaumu Wellington 5032 Tel: 0272 218 763

CORESTEEL BUILDINGS Phone: 09 438 1562

CUTSHOP unit 7, 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632

DECK AND FENCE PRO 378 Crawford Road Te Puna, Tauranga 3171 Phone: 07 5525 311

DIAMOND FUSION PO Box 60351 Titirangi 0642 Phone: 0800 667 278

DREAM DOORS PO Box 31 Lake Hawea 9345 Phone: 03 443 5133

FIREWATCH 8c Piermark Drive Albany, Auckland 0632 Phone: 09 415 3337

FIX IT BUILDING SERVICES PO Box 31632 Lower Hutt Wellington Phone: 09 444 4167

FLETCHER ALUMINIUM PO Box 14107 Panmure, Mount Wellington, Auckland Phone: 09 574 1500

FLOORING DESIGN PO Box 5136 Greenmeadows, Napier 4145 Phone: 027 559 2281

GENERATION HOMES Phone: 0274 908 399

GJ GARDNER 19 Tarndale Grove Albany 0751 Phone: 09 415 2488

GRANITE TRANSFORMATION 7/5 Talavera Road North Ryde NSW 2113 AuS Phone: +61 2 8817 5900

HAMMER HARDWARE

Private Bag 102925

North Shore Mail Centre Auckland Phone: 09 443 9953

HORIZON HOMES PO Box 805 Orewa, Auckland Phone: 027 412 5373

HOTONDO HOMES Australia Phone: +61 3 9559 5000

HRV VENTILATION Phone: 0800 HRv123

HYDRAULINK PO Box 12826

Penrose, Auckland Phone: 09 525 2626

JENNIAN HOMES PO Box 847

Tauranga 3140 Phone: 07 578 2301

JUST CABINS PO Box 68171 Newton, Auckland 1145 Phone: 021 716 776

KINETIC ELECTRICAL PO Box 8628 Havelock North, Hawke’s Bay Phone: 06 878 1103

KITCHEN STUDIO 447B Blenheim Road Middleton, Christchurch Phone: 03 964 4580

KITCHENS REFRESHED PO Box 75-937 Auckland Phone: 0800 100 130

LANDMARK HOMES NZ PO Box 500 Tauranga Phone: 07 578 2295

LASER ELECTRICAL GROUP PO Box 19005 Avondale Auckland Phone: 09 820 3800

LASER PLUMBING PO Box 19005 Auckland 1746 Phone: 09 820 3800

LATITUDE HOMES PO Box 72512 Papakura 2244 Phone: 09 298 5811

LOCKWOOD HOMES Private Bag RO 3034 Rotorua Phone: 07 347 7691

MAGNETITE Australia Phone: +61 2 9565 4070

MITRE 10 Private Bag 102925

North Shore Mail Centre Auckland Phone: 09 443 9900

MODA PO Box 21709 Henderson Auckland Phone: 09 835 2221

MR FENCERS SYSTEMS PO Box 5343

Frankton Hamilton Phone: 07 855 6010

MR PLUMBER PO Box 112-305 Auckland 1642 Phone: 0800 800 202

MR SANDLESS NZ Phone: 0800 744 693

NAKED POOL COMPANY 24 McColl Street Newmarket Auckland Phone: 0800 204 044

NAVIGATION HOMES 673 Karaka Road Auckland 2580 Phone: 09 294 6135

NEW ZEALAND HEAT PUMPS PO Box 35202 Shirley, Christchurch Phone: 0800 200 400

NZ FLOORSANDING CO PO Box 13286 Tauranga 3141 Phone: 0800 693 566 PINKFIT PO Box 12 069 Penrose, Auckland Phone: 021 814 113

PLACEMAKERS

150 Marua Road Mt Wellington 1134 Auckland City Phone: 09 525 5100

PLUMB’IN Private Bag 300 987 Albany, Auckland Phone: 09 448 0280

PREP & PAINT PRO Phone: 07 552 5311

PROVISTA BALUSTRADE SYSTEMS Phone: 0275 961 264

RAINCATCHER SYSTEMS Phone: 0800 724 622

REALTY RETURNS, THE PROPERTY IMPROVERS Phone: 09 213 7993

REFRESH RENOVATIONS PO Box 109 193 Newmarket Auckland Phone: 09 531 5357

REZLAB GROUP HOLDINGS 57 Higgins Road Hamilton Phone: 0800 REZLAB

SHED BOSS Phone: 0 7 579 1525

SIGNATURE HOMES PO Box 305393 Triton Plaza North Shore City 0757 Phone: 09 415 2468

SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147

SUNBRIGHT LAMP DISTRIBUTORS Phone: 09 478 9824

SUPERBUILD Phone: 0800 GO 4 SuPER

TACA NZ Australia Phone: +61 3 8727 5000

TASMAN INSULATION PO Box 12 069 Penrose Auckland Phone: 09 579 2139

THE BARN COMPANY Phone: 09 438 1562

TINT PRO PO Box 13 108 Onehunga Phone: 0800 846 877

VENLUREE Phone: 09 913 4185

VERSATILE HOMES AND BUILDINGS Phone: 0274 970 128

UVTEC PO Box 20 Tauranga Phone: 07 548 2723

WARMUP NEW ZEALAND Phone: 09 820 3850

WET SEAL PO Box 33-720 Takapuna Auckland Phone: 0800 436 000

WINDOW DRESSINGS Phone: 021 345 109

business serviCes

ACARDO WORKPLACE SAFETY SUPPLIES

Phone: 0508 ACARDO

ACTIONCOACH Phone: 09 575 5790

ADVANCE INTERNATIONAL 663 Great South Road Penrose, Auckland 1061 Phone: 0800 223826

APPARELMASTER

PO Box 38456, Wellington Mail Centre Lower Hutt 5045 Phone: 04 569 3652

ARAMEx

Shed 5, Level 1, Lever Street, Ahuriri, Napier 4112 Phone: 0508 692 726 Email: recruitment@aramex.co.nz Website: www.aramex.co.nz

Business description: Aramex is a leading courier and logistics company. We are the delivery partner of choice to more than 95,000 business customers, across New Zealand and the world.

We began as Fastway Couriers more than 35 years ago and joined the global Aramex family in 2016. This international network offers us access to over 220 global destinations, while our approach to service remains locally focused. Across Australia and New Zealand, our more than 1,000 Courier Franchisees are owneroperators who are committed to providing convenient and customised service to their customers across 46 regional franchise areas. We offer our franchise partners an awardwinning system, world-class innovation, training and support to run their own rewarding business in their local communities

year established: 1984

Number of franchise outlets: 18 Regional Franchises

Initial franchise fee: Available upon application Investment required: Dependent on territory. Please visit our website to view the current opportunities

Training & support: Extensive training and ongoing support is provided – no previous business experience required

Locations available: Territories available across New Zealand and Australia

ARMSTRONG SMARTER SECURITY

Phone: 029 474 9007

BBX MANAGEMENT PO Box 803

L4 106 Gloucester Street Christchurch Phone: 03 372 1562

BEVINCO PO Box 12 195 Beckenham, Christchurch Phone: 03 332 6560

BIG PADDLE COMPANY Phone: 09 630 7710

CAD PARTNERS PO Box 65 313 Mairangi Bay Auckland Phone: 0800 180 400

COMPLETE FIRST AID SUPPLIES

PO Box 69-123

Glendene Auckland 0645 Phone: 09 827 7726

CRESTCLEAN PO Box 740

Dunedin 9054 Phone: 03 477 1126

CUTSHOP unit 7 135 Pilkington Road Panmure NZ Phone: +64 9 666 0632

DESIGN IMPORTANCE

420 Mt Alexander Road

Ascot vale vIC Australia Phone: +61 4 1430 3080

DISTRIBUTION INTERNATIONAL PO Box 36611 Merivale, Christchurch 8146 Phone: 0800 366 116

ECOMIST

Eastgate Business Park 800 Te Ngae Rotorua Phone: 0800 75 75 78

EMBROIDME PO Box 51890

Pakuranga, Auckland 2140 Phone: 09 577 4223

EXPENSE REDUCTION ANALYSTS Phone: 04 566 6615

FLO2CASH PO Box 301 199 Albany, Auckland 0752 Phone: 0800 356 222

GRAFFITI DOCTOR Phone: 0800 482 437

HELIUM WORK SEARCH PO Box 1594 Wellington 6140 Phone: 04 916 2180

HUMITECH Phone: 0800 486 434

KIWIHOST 3/93 Main South Road upper Riccarton Christchurch 8442 Phone: 03 343 5007

LEADERSHIP MANAGEMENT

1400 Malvern Road Glen Iris vIC 3146 AuS Phone: 0800 333 270

LINK BUSINESS SERVICES PO Box 12-324 Penrose Auckland Phone: 09 555 6007

MANDEVILLE MARKETING PO Box 36743

Merivale Christchurch 8146 Phone: 0508 776 668

MEGA SERVICES PO Box 3061 Christchurch Phone: 03 384 4885

MONEY CONCEPTS NEW ZEALAND 2nd Floor, 111 Molesworth Street Wellington 6001 Phone: 02 7255 5951

NEW ZEALAND POST Customer Service Centre PO Box 39100 Wellington Mail Centre Lower Hutt 5045 Phone: 0800 501 501

OFFICE PRODUCTS DEPOT Phone: 09 915 4544

PACK&SEND unit 1, 213 Blenheim Road Riccarton, South Island Christchurch Phone: 021 799 783

PROPERTYSCOUTS PROPERTY MANAGEMENT Phone: 03 477 9228

PROTECTA GLASS PO Box 722 Orewa 0946 Auckland Phone: 02 7292 4640

QJUMPERS PO Box 13354 Bay Central Tauranga Phone: 0800 QJuMPERS RESUME ONE unit 27/595 Laurie Southwick Parade Gulf Harbour 0930 Auckland Phone: 09 235 8484

SPEEDY SIGNS PO Box 51-890 Auckland Phone: 09 577 4223

SUPER SHUTTLE Phone: 09 522 5710

TELCOINABOX PO Box 331-166 Takapuna Auckland 0740 Phone: 0800 7 TELCO

THE ALTERNATIVE BOARD Phone: 09 446 0963

THEXTON ARMSTRONG Phone: 02 7509 3385

Children’s prOduCts & serviCes

ABACUS MATHS ACADEMY 42 Ascot Avenue Remuera Auckland 1050 Phone: 09 5221 238

BABY ON THE MOVE 84 Wech Drive Warkworth North Auckland 0910 Phone: 09 422 2285

BOOKENDS NEW ZEALAND PO Box 36514 Merivale Christchurch 8146 Phone: 03 377 9555

CHIPMONKS PLAYLAND & CAFÉ Port Building 9-13 George Street Dunedin 9023 Phone: 03 472 8480

GRASSHOPPER SOCCER Phone: 04 889 2013

JELLYBEANS MUSIC NZ 9 Lockhart Place Mt Wellington, Auckland Phone: 09 576 9902

JUMPING BEANS INTERNATIONAL Phone: 09 475 9204

JUMP SWIM SCHOOLS unit6/54 – 56 Paradise Avenue Miami Gold Coast 4220 AuS Phone: 1300 249 241

KEA KIDS CLUB PO Box 75/580 Manurewa 2243 Auckland Phone: 09 535 2187

KELLY SPORTS Phone: 09 427 9377

LITTLE KICKERS Auckland 1025 Phone: 09 815 8607

MY GYM PO Box 58813 Greenmount Auckland Phone: 09 274 4949

SKIDS – SAFE KIDS IN DAILY SUPERVISION PO Box 259 262 Greenmount, Auckland Phone: 09 576 6602

SMALLPRINT NZ unit 4 2-4 Williams Grove Bon Beach vIC 3196 Phone: 1800 762 557

STRETCH-N-GROW PO Box 65147 Mairangi Bay Auckland 0741 Phone: 09 447 1827

CleAning serviCes

AMAC PO Box 48 078 Blockhause Bay Auckland 0644 Phone: 0800 262 269

AMAZING CLEAN NEW ZEALAND unit 7, 21 Railside Place Frankton Hamilton NZ 3204 Phone: 0800 2 AMAZE (2 26293)

BUSY BEE CLEANING SERVICES PO Box 6423 upper Riccarton Christchurch 8442 Phone: 03 423 9688

CEILING MASTER PO Box 20396 Christchurch 5 Phone: 03 365 5111

CLEAN PLANET FRANCHISE 51c Hastie Avenue Mangere Bridge Auckland 2022 Phone: 09 622 0828

CLEANCORP FRANCHISE SYSTEM PO Box 37948 Parnell, Auckland 1151 Phone: 09 307 2970

CLEANTASTIC COMMERCIAL CLEANING PO Box 7425 Taradale Napier 4141 Phone: 06 843 320

COOKRIGHT KITCHEN SERVICES PO Box 3183 Hawkes Bay Mail Centre, Napier 4142 Phone: 06 354 3150

CREST COMMERCIAL CLEANING PO Box 740 Dunedin 9054 Phone: 03 477 1126

CREWCUT 45a Princes Street, PO Box 90815 Northcote Auckland 1030 Phone: 09 481 0004

ENVIRO CLEAN & RESTORATION

unit 1, 35 Maurice Road

Penrose Auckland 1642 Phone: 09 636 1320

GREEN ACRES FRANCHISE GROUP PO Box 41271 St Lukes Auckland 1346 Phone: 0800 803 200

GREEN CLEEN unit 39, 5 Ponderosa Parade Warriewood NSW 2103 AuS Phone: (AuS) 1300 550 523

JANI KING (NZ)

66 Hillside Road Glenfield Auckland Phone: 09 441 9996

JET CLEANING SERVICES Po Box 68 454 Newton Auckland 1145 Phone: 09 302 1536

LOVEN PO Box 202 064, Southgate Post Centre Takanini Auckland Phone: 09 296 5328

PARAMOUNT SERVICES

1st Floor, 4 Murdoch Road Grey Lynn Auckland 1002 Phone: 09 376 7850

PRESTIGE HOME GROOMERS 12 Woodleigh Place Ohauiti Tauranga Phone: 07 543 2090

SELECT CLEANING PO Box 22313, Hunter’s Corner Manukau Auckland Phone: 021 661 695

SOFTWASH PO Box 20293 Hamilton 3241 Phone: 07 848 1700

COmputer prOduCts & serviCes

CARTRIDGE WORLD

Phone: 03 446 8600

COMPUTER SOLUTIONS SALES & SERVICE PO Box 11-193

Palm Beach Papamoa 3151 Phone: 07 571 0235

COMPUTER TROUBLESHOOTERS Phone: 0800 728 768

GEEKS ON CALL Australia Phone: +61 408 847 524

GEEKS ON WHEELS

PO Box 9780

Marion Square Wellington 6141 Phone: 04 891 0269

NEED A NERD PO Box 86

Clive Hawke’s Bay 4148 Phone: 0800 633 326

“To provide you with some certainty among the uncertainty, the ATO is here to support you and your franchise with up-to-date and accurate information, best practice services, digital tools and resources and assistance when and where you need it.”

COntrACt Cutting serviCes

CuTSHOP

unit 7, 135 Pilkington Road, Panmure, New Zealand Phone: +64 9 666 0632

distributiOn

ANCHOR FRANCHISE

Private Bag 75806 Manurewa Auckland Phone: 09 295 2700

AUSSIE FARMERS DIRECT Building 2, 9 Ferndell Street Granville NSW 2142 AuS Phone: 1300 MILKMAN

LIFETIME DISTRIBUTORS 135b Morrin Road Mt Wellington Auckland Phone: 09 574 6695

THE TRUSTY DELIVERY CO PO Box 16-381 Christchurch 8441 Phone: 0800 443 355

eduCAtiOnAl & trAining systems

LCF FUN LANGUAGES PO Box 89060 Torbay Auckland NZ Phone: 0800 836 000

MATHZWISE Phone: 07 886 0965

NUMBER WORKS ’NWORDS Phone: 07 848 2574

PACIFIC SIMULATORS 2010 unit 2, 103 Main South Road Sockburn Christchurch 8042 Phone: 03 343 0864

entertAinment

KIWIKRANE PO Box 41398

St Lukes Auckland 1346 Phone: 09 307 0810

LOLLIPOPS PLAYLAND & CAFÉ 20a Rempstone Drive Halswell Christchurch Phone: 04 565 1569

MEGAZONE LASER GAMES PO Box 78396 Grey Lynn Auckland Phone: 09 360 2900

fOOd - bAkeries

BAKERS DELIGHT

36 Enfield Street, Mt Eden, Auckland, 1024 New Zealand Phone: 0800 225 388

BRUMBY’S BAKERIES

10F Morningside Drive Morningside Auckland 1025 Phone: 0508 278 6297

BRUMBY’S GO! PO Box 1549 Southport QLD 4215 AuS Phone: 0800 843 452

CITY CAKE COMPANY Phone: 022 042 8824

BB’S CAFÉ PO Box 112-260 Penrose Auckland Phone: 09 525 7700

BREAKERS CAFÉ & BAR Phone: 06 834 0537 BuGGER CAFE Phone: 027 551 0963

CAFE2U NZ Building 7, 81 Frenchs Forest Road East Frenchs Forest NSW 2086 AuS Phone: 0508 004 388

CAFÉ BOTANNIX Phone: 09 451 9119 CARL’S JR. Phone: 021 276 9769

CHOCOLATERIA™ SAN CHURRO Suite 103, 425 Docklands Drive Docklands vIC 3008 AuS Phone: (AuS) 1300 797 620

COFFEE CULTURE Phone: 03 377 2605

COLUMBUS COFFEE PO Box 911 030 victoria Street West Auckland CBD Phone: 0800 100 110

ESQUIRES COFFEE HOUSE PO Box 6570, Wellesley Street Auckland CBD Phone: 0800 843 452

GLORIA JEAN’S COFFEES Phone: 09 520 6477

HOLLYWOOD BAKERY 1H Henry Rose Place Albany Auckland 632 Phone: 021 471 776

ICON COFFEE PO Box 25088 St Heliers Bay Auckland 1740 Phone: 09 524 5847

ILLY ESPRESSO BAR Phone: 021 707 758

JAMAICA BLUE NZ PO Box 137228 Parnell Auckland Phone: 09 377 1901

MEGA CAFÉ Phone: 0800 100 110

MUFFIN BREAK PO Box 137-228 Parnell Auckland 1151 Phone: 09 377 1901

MUZZ BUZZ Phone: 09 359 9068

NEW YORK DELI Phone: 03 968 4924

PALEO CAFÉ Australia Phone: +61 7 4225 5388

ROBERT HARRIS CAFÉ PO Box 58095 Greenmount Manakau 2141 Phone: 0800 426 333

SHAKY ISLES COFFEE CO Phone: 09 529 9177

SHINGLE INN CAFÉ Australia Phone: +61 7 3399 3000

SIERRA COFFEE Phone: 09 444 4369

fOOd – COffee & CAfés

Emma Butler

STREETWISE COFFEE

Phone: 06 364 5733

THE COFFEE CLUB PO Box 78-203

Grey Lynn Auckland 1245 Phone: 09 304 0008

THE COFFEE GUY PO Box 37526 Parnell Auckland Phone: 09 309 9727

THE COFFEE SHOT Phone: 03 472 8618

THEOBROMA CAFES, LOUNGES AND BARS Australia Phone: +61 3 9480 1030

XPRESSO DELIGHT Phone: 021 875 431

fOOd – restAurAnts & dining rOOms

COBB & CO Phone: 021 483 500

HELL Phone: 027 364 2431

HOG’S BREATH CAFÉ PO Box 8068 Cleveland QLD 4163 AuS Phone: 1800 HOGSTER

LA PORCHETTA Tel: +61 3 9460 6700

LJS FISH AND CHIPS RESTAURANT PO Box 110 Whitford Auckland 2149 Phone: 09 530 8090

LONE STAR Phone: 03 374 3208

MCDONALDS RESTAURANTS NEW ZEALAND PO Box 6644 Wellesley Street Auckland 1141 Phone: 0800 622 227

MEXICALI PO Box 109 255 Newmarket Auckland Phone: 09 522 0990

PIZZA HUT Phone: 09 525 8700

SPAGALIMIS ITALIAN PIZZERIA Phone: 0800 113 113

THE ORIGINAL CALIFORNIA BURRITO COMPANY PO Box 106 956 Auckland 1143 Phone: 09 354 4815

VALENTINES RESTAURANTS Phone: 09 444 4819

fOOd – retAil

GOLDEN NUTS FRANCHISING NZ

61A Athens Road Onehunga Auckland Phone: 021 126 3059

HOLLAND & BARRETT

Samuel Ryder House Townsend Drive, Attleborough Fields Nuneaton uK, Cv11 6xW Phone: (uK) +44 2476 244 543

LENARD’S CHICKEN

Level 1, 225 Montague Road West End QLD 4101 AuS Phone: +61 7 3100 7800

LIME JUICE BAR PO Box 12-240 Penrose Auckland Phone: 09 634 3666

MAD BUTCHER Phone: 09 531 5910

MEDITERRANEAN FOOD WAREHOUSE

Phone: 04 939 8100

MR WHIPPY PO Box 133-070 East Ridge Auckland 4416 Phone: 09 521 9325

MR WOO SUSHI Phone: 021 781 250

NEW ZEALAND NATURAL ICE CREAM

1 Accent Drive East Tamaki Auckland Phone: 09 274 6168

SIMPLY SQUEEZED PO Box 71 Bay view Napier 4149 Phone: 06 836 7066

SUPER LIQUOR HOLDINGS Lvl 7, 182 Broadway Newmarket Auckland 1023 Phone: 03 361 2719

THE CHEESECAKE SHOP PO Box 58 599 Botany Auckland Phone: 09 274 5680

THE NZ MANUKA EGG COMPANY Phone: 03 485 9660

YÖGG Phone: 09 531 5911

BLACK FOREST WAFFLE HUT

Phone: 03 688 6064

BURGERFUEL PO Box 14 7320

Ponsonby Auckland Phone: 09 376 6007

BURGER WISCONSIN PO Box 24427 Wellington 6142 Phone: 04 384 9000

COOKIE TIME

789 Main South Road

Templeton 8042 Phone: 03 349 6161

DONUT KING NZ PO Box 1549

Southport QLD 4215 AuS

Phone: (AuS) 1800 067 619

THE FISHMONGER SEAFOOD DELICATESSEN PO Box 137340

Parnell Auckland Phone: 02 158 8880

FRUIT WORLD

8 Monahan Road Mt Wellington Auckland Phone: 09 274 0876

KIWIYO

Phone: 021 339 644

OPORTO NEW ZEALAND PO Box 251 275 Pakuranga Auckland Phone: 09 379 0820

RACK N ROLL RIBS Phone: 09 555 1492

SUBWAY Level 1, unit B3 Corinthian Office Park 17 Corinthian Drive Albany Auckland Phone: 09 415 3091

SUMOSALAD Australia Phone: +61 4 0105 5437

THE PITA PIT Phone: 09 486 4664

URBAN TURBAN NEW ZEALAND unit C, 26 Aviemore Drive Highland Park Auckland Phone: 09 538 0833

WHOLLY BAGELS & PIZZA PO Box 33 234 Petone Lower Hutt 5046 Phone: 021 2722 422

ZEXX NZ Phone: 0800 556 022

hAirdressing

JuST CuTS “First Floor, 4-6 Kingsway, Cronulla, NSW 2230 AuS Phone: 0800 100 114 (toll free)

heAlth & fitness

ANYTIME FITNESS PO Box 15409 Dinsdale Hamilton Phone: 07 839 0209

CLUB PHYSICAL Phone: 09 417 0071

CONTOURS Phone: 0800 46 4475

FMK KERATIN HAIR STRAIGHTENING SALON Phone: 021 933 322

FOOT MECHANICS PO Box 13540 Tauranga 3141 Phone: 07 579 4073

FOREVER GREEN 41 Morrin Road St Johns Auckland 1072 Phone: 09 533 6450

CRUST GOURMET PIZZA Phone: 0800 894 199

DOMINO’S PIZZA Australia Phone: +61 7 3633 3333

FRITZ WEINERS Phone: 0800 4 FRITZ

HABITUAL FIX PO Box 101-622 North Shore Mail Centre Phone: 09 965 1300

JESTERS PIES PO Box 33-1185 Takapuna North Shore City Phone: 09 442 4680

JAMES MARX HYPNOSIS PO Box 11153 Papamoa Bay of Plenty 3151 Phone: 02 137 3523

JETTS FITNESS 24/7 7 Auburn Street Takapuna North Shore Takapuna Phone: 09 947 6534

NOT BIG ENOUGH PO Box 31-597 Lower Hutt Wellington Phone: 021 248 1735

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 AuS Phone: (AuS) +61 2 4648 2099

fOOd – tAke AwAy

SNAP FITNESS 24/7

1005 Ferry Road

Ferrymead Christchurch 8022 Phone: 021 243 4440

SNOREPRO NEW ZEALAND PO Box 1099 Wellington Phone: 04 801 7225

hOme serviCes

0800 SUNSHADE 514 Queen Street West Hastings 4122 Phone: 06 876 9675

AIRIFY Phone: 09 377 7735

ALU RESTORE 183 Otonga Road Rotorua Bay of Plenty 3201 Phone: 07 347 7186

AT YOUR REQUEST Phone: 0800 297 297

BATHROOM DIRECT Phone: 021 959 796

CONTACT ROCKGAS PO Box 624 Wellington Phone: 03 373 6411

COOLTIME PO Box 12242 Chartwell Hamilton Phone: 07 854 1518

ECO INSULATION PO Box 305470 Triton Plaza North Shore City 0757 Phone: 09 477 0270

EXCEED HOME NETWORK Phone: 0800 252 736

ExPRESS BuSINESS GROuP Phone: 0800 397 737

GROUTPRO 378 Crawford Road, RD1 Te Puna Tauranga Phone: 07 552 5311

HARRISONS ENERGY SOLUTIONS PO Box 33858

Takapuna Auckland Phone: 09 488 4700

HEALTH SMART HEAT PUMPS Phone: 03 377 5441

HEALTHY AIR Phone: 03 352 6986

HIRE A HUBBY PO Box 37 281

Parnell Auckland Phone: 0800 248 229

HOME INSTEAD SENIOR CARE PO Box 4245

210 Collingwood Street Hamilton Phone: 07 3720 8400

HOME PLUS PO Box 31015 Milford Auckland Phone: 09 478 8018

INNOVATIVE INTERIORS

245 Allright Place Auckland Phone: 09 570 5029

INSULTECH GROUP Phone: 09 263 9770

METICULOUS HOME SERVICES PO Box 31520

Milford Auckland Phone: 09 449 2004

MR GREEN AUCKLAND Phone: 09 414 6949

RAINAWAY SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147

SEAL A FRIDGE Australia Phone: +61 4 0847 1950

SPIDERMAN Phone: 03 455 3793

THERMAWOOD PO Box 1007

South Melbourne vIC 3205 AuS Phone: 0455 555 330

V.I.P. HOME SERVICES 2/34 Cavendish Drive Manukau City NZ 2104 Phone: 09 263 0544

WINDOW CLEANING PLUS Phone: 0800 000 309

WINDOW TREATMENTS PO Box 6260

upper Riccarton Christchurch 8442 Phone: 021 338 031

hOtels, mOtels & ApArtments

BELLA VISTA ACCOMODATION

PO Box 262 Oamaru 9444 Phone: 03 4379 055

BEST WESTERN PO Box 1987 North Sydney NSW 2059 AuS Phone: 0800 2378 93

QUEST SERVICED APARTMENTS (NZ) Level 4, 19-21 Como Street Takapuna Auckland Phone: 09 366 9680

lAndsCAping & gArdening

ARCHGOLA

Phone: 09 426 0013

BRUCIES LAWNMOWING & GARDEN CARE Phone: 09 267 7244

CENTRAL LANDSCAPE & GARDEN SUPPLIES PO Box 64132

Botany Auckland 2163 Phone: 09 273 5352

ECOTEC SYSTEMS

40 Anderson Lane RD 2, Tauranga 3172 Phone: 07 548 1414

JIM’S MOWING Phone: 03 377 5544

JIM’S TREES & STUMP REMOVAL Phone: 06 843 2848

KWIK KERB PO Box 103

Mt Ommaney QLD 4074 AuS Phone: 0800 865 945

LAWN FIX Phone: 07 548 0008

PALMERS GARDEN WORLD PO Box 331 586

Takapuna Auckland Phone: 09 443 9910

PIMP MY LAWN PO Box 2437 Stortford Lodge Hastings 4153 Phone: 0800 111 001

RAPID LAWN Phone: 021 365 296 WOOLGRO Phone: 09 570 1985

YARD ART & MOULDS INTERNATIONAL Phone: 09 431 3176

ZONES LANDSCAPING SPECIALISTS Phone: 021 118 5810

mObile frAnChises

BARK BUSTERS

Phone: 0800 167 710

DRIVING MISS DAISY

PO Box 8489 Havelock North 4157 Phone: 06 877 0072

FIBRENEW PO Box 29-300 Fendalton Christchurch Phone: 03 358 4290

FREEDOM COMPANION DRIVING SERVICES PO Box 302 424 North Harbour Auckland Phone: 0800 956 956

JIM’S TEST AND TAG Phone: 131 546

MOBILE HAND CAR & MARINE GROOMING 1300 Weranui Road RDI Silverdale Auckland Phone: 09 307 3737

PURE PROTECT PO Box 9428 Newmarket Auckland Phone: 09 280 4830

SMALLPRINT AUS & NZ unit 4 2-4 Williams Grove Bonbeach vIC 3196 Phone: 1800 762 557

THE DRUG DETECTION AGENCY (TDDA) PO Box 301678 Albany, North Shore City 0752 Phone: 02 1917 148

pOOl & spA

POOLWERX PO Box 718 Toowong QLD AuS Phone: 0800 543 419

SWIMART POOL & SPA SERVICES Private Bag 99942 Newmarket, Auckland Phone: 09 525 7570

printing & COpying

PRINTING.COM 16-18 Cashew Street Grenada North, Wellington Phone: 04 232 7653

SNAP PRINTING PO Box 8414, Symonds Street Auckland CBD, Auckland Phone: 09 379 0822

reAl estAte & prOperty serviCes

GREEN DOOR COMMISSION FREE

REAL ESTATE

64 Montgomery Square Nelson 7010 Phone: 03 546 9332

HARCOURTS

7-9 Alpers Avenue Newmarket 1023 Phone: 09 520 5569

LJ HOOKER GROUP Level 3, 3 City Road Auckland 1010 Phone: 09 308 0450

MIKE PERO REAL ESTATE PO Box 29 530 Fendalton Christchurch 8540 Phone 0800 500 123

NEW ZEALAND LETTING AGENTS Phone: 0800 103 203

PROPERTY INDEPTH Phone: 0800 INDEPTH

QUINOVIC PROPERTY MANAGEMENT

PO Box 14 268 Wellington 6141 Phone: 04 801 7880

RAY WHITE REAL ESTATE PO BOx 6067

Wellesley Street Auckland Phone: 09 377 5069

RE/MAX NEW ZEALAND Level 1, 70 Stanley Street Parnell Auckland 1010 Phone: 09 309 8478

REALSURE THE HOUSE INSPECTORS PO Box 48034

Silverstream Wellington Phone: 04 939 0296

SITEFINDERS Phone: 027 919 4349

TALL POPPY REAL ESTATE Phone: 027 4432 897

THE NZ HOUSE INSPECTION COMPANY 63 Moana Road Plimmerton Wellington Phone: 0800 751 751

TOP SNAP Phone: 0508 867 762

TRIPLE O PROPERTY MAINTENANCE

1/51 Parer Road Airport West vIC 3042 Phone: 03 9310 3911

WHATS UP HOUSE INSPECTIONS Phone: 021 952 397

reCreAtiOn / leisure

CINDERELLA LIMO

Australia Phone: +61 4 1171 5300

FLIP OUT NEW ZEALAND Phone: 0417 422 897

LITTLE DRIBBLERS Phone: 04 586 6006

READY STEADY GO KIDS

Australia Phone: +61 1 300 766 892

RUGBYTOTS NZ Phone: 021 878 335

rent Or hire

AVIS RENTAL

Private Bag 92802 Penrose Auckland 1642 Phone: 09 525 2850

BETTA RENTAL CARS 169 Main Highway Elleslie Auckland Phone: 09 525 2951

DVDNOW KIOSKS Phone: 0800 DvDNOW

HANDY RENTALS 248 Thorndon Quay Thorndon Wellington Phone: 04 470 7710

HERTZ Private Bag 4716 Christchurch 8140 Phone: 03 358 6789

LAZERBIKE Phone: 027 682 0122

MR RENTAL unit 6, 706 Great South Road Penrose Auckland Phone: 0800 111 313

PEGASUS RENTAL CARS PO Box 47 818 Ponsonby Auckland 1144 Phone: 09 378 7940

RENT-A-DENT PO Box 73-105 Auckland Airport Phone: 09 275 2914

RENTED.ORG.NZ Phone: 0800 562 3733

ROOM2RENT Phone: 0508 222 464

STORAGE BOX unit 1, 2 Amera Place East Tamaki Auckland Phone: 09 271 1025

UNITED VIDEO PO Box 12250 Chartwell Square Hamilton 3284 Phone: 07 853 7035

VIDEO EZY Phone: 09 302 2229

retAil

ADVANCE FRANCHISE SYSTEMS PO Box 12 642 Penrose Auckland 1642 Phone: 09 525 3792

AGATHA PARIS Phone: 0800 AGATHA

BATHROOM WAREHOUSE PO Box 12075

Central Mall Rotorua Phone: 07 343 6676

BEDPOST PO Box 23-364 Hunters Corner Paptoetoe 2155 Auckland Phone: 09 278 1010

BIN INN RETAIL GROUP PO Box 230271 The Hub Botany 2163 Auckland Phone: 09 572 0220

BY NATURE Phone: 0030 2414 05207

CASH CONVERTERS PO Box 302212 North Harbour North Shore 0751 Phone: 09 414 1960

CASHBOX 94 Wairau Road Glenfield Auckland 0627 Phone: 09 444 7477

CIVIC VIDEO Level 1, 268-270 Manukua Road Parnell Auckland 1151 Phone: 09 523 5471

COLOURPLUS PO Box 83174 Edmonton Auckland Phone: 09 818 9215

DOLLAR VALUE Phone: 029 289 6149

DYMOCKS 428 George Street Sydney NSW 2000 AuS Phone: (AuS) 1800 643 303

EGG MATERNITY 115 Khyber Pass Graston Auckland Phone: 09 523 0398

FOOTLOOSE Phone: 09 298 0653

FRIDGE FREEZER ICE BOX Phone: 03 348 4768 FRONTRUNNER Phone: 03 348 4768

FURNITURE COURT Phone: 09 277 5465

GODFREYS 17-21 Cavendish Drive Manukau Auckland 2104 Phone: 09 263 7636

GUTHRIE BOWRON Level 4, unit 5, Textile Centre 1 Kenwyn Street Parnell Auckland Phone: 09 306 1040

HARDY’S HEALTH STORES PO Box 19004 Hamilton Phone: 07 838 3274

HARRISONS CARPET ONE PO Box 33858 North Shore Auckland Phone: 09 488 4710

HARVEY WORLD TRAVEL Phone: 09 307 1860 ISSIMO Phone: 03 348 4768

K & B MANNINEN Christies Jewellery PO Box 5103 Palmerston North 4441 Phone: 06 825 6117

LOLITA S.A. Phone: 00598 2309 0890

LIQUORLAND Phone: 09 621 0875

MISTER MINIT Australia Phone: +61 2 9521 9100

NIGHT ‘N DAY FOODSTORES PO Box 5769 Dunedin 9058 Phone: 03 477 2340

PAPER PLUS 42856, Lambie Drive Manuakau Auckland Phone: 09 261 1054

PARA RUBBER

PO Box 259 123

Botany Auckland 2163 Phone: 09 532 8794

POSTSHOP KIWIBANK Phone: 09 336 8284

SADDLERY WAREHOUSE PO Box 100-780 North Shore Mail Centre Auckland Phone: 0508 467 734

SHOE CLINIC 64 Willis Street Wellington Phone: 04 499 4495

SIMPLIFOOD Phone: 07 693 7334

SMITHS SPORTS SHOES PO Box 10460 Baylair Mt Maunganui Phone: 09 626 2097

SPECSAVERS NEW ZEALAND Phone: 09 475 5434

STIHL SHOP Phone: 09 262 4000

STIRLING SPORTS PO Box 35 374 Shirley Christchurch 8051 Phone: 03 523 1851

TACKLEBOX PO Box 16258 Bethlehem, Tauranga Phone: 07 579 3677

TAKE NOTE PO Box 97-063 SAMC Manukau Auckland Phone: 09 262 2486

THE 2 N’5 SHOP Level 2, 87 Devon Street East New Plymouth Phone: 06 757 2702

THE ATHLETES FOOT RD 1 Silverdale Auckland 1140 Phone: 0800 BESTFIT

THE CHRISTMAS HEIRLOOM COMPANY Phone: 07 839 6209

THE SWEETEST LITTLE CHOCOLATE SHOP PO Box 5474

Wellesley Street Auckland 1141 Phone: 09 374 4550

TOYWORLD PO Box 8898, Symonds Street Auckland 1150 Phone: 09 374 1500

Z ENERGY Phone: 04 498 0200

trAvel

CORPORATE CABS

161 Manukau Road

Auckland Phone: 09 632 0600

vending

AUSTVENDING

261 Churchill Road

Prospect SA 5082 AuS

Phone: (AuS) 1300 769 967

COOLSPOT UNLIMITED Level 40, 140 Williams Street Melbourne vIC 3000 AuS Phone: +61 3 9607 8328

PROVENDER NZ PO Box 11 007 Auckland Phone: 09 525 2767

SIMPLICITY VENDING 31 Claude Street Hamilton Phone: 07 855 2007

wOrkplACe heAlth & sAfety

GLOBAL SAFE NEW ZEALAND PO Box 2042

Kuripuni Masterton 5824 Phone: 02 7210 4292

SAFE T SUPPLIES Phone: 09 525 2767

VITAL CARE PO Box 498 Matamata 3340 Phone: 0800 48 48 25

MAKING FRANCHISE LAW BLACK AND WHITE

Morgan Mac Lawyers specialises in Business Law, Franchise Law, Commercial Litigation and Dispute Resolution.

We advise in areas including franchise dispute resolution strategies, business sales, leasing, franchise agreements and legal documents, and legal and regulatory compliance. Commercial Litigation and franchising are complex areas of law. We help our clients to resolve or navigate legal matters and obligations, and recommend strategies to minimise and manage the risks of legal noncompliance and legal disputes.

We work with our clients to achieve their commercial objectives and the best possible outcome for our clients.

Contact us: www.morganmac.com.au | 07 3221 2221 | info@morganmac.com.au

Professional services listings Categories

AuSTRALIA NEW ZEALAND

aCCOUNTING & FINaNCIaL SErvICES 102

aDvErTISING & markETING 103

BaNkS/FINaNCIaL INSTITUTIONS 104 BUSINESS SErvICES 104

FraNCHISE CONSULTING & DEvELOPmENT 106

FraNCHISE FUNDING 107 INSUraNCE BrOkErS 107

IT & COmmUNICaTIONS 107

LawyErS 108

LEGaL 111

POINT OF SaLE 111

PrINTING 111 rECrUITmENT 111

SITE SELECTION & LEaSING 111

TraINING mENTOrING & DEvELOPmENT 112

wOrkPLaCE COmPLIaNCE, HEaLTH & SaFETy 112

aCCOUNTING & FINaNCIaL SErvICES 113

BaNkS/FINaNCIaL INSTITUTIONS 113

BUSINESS SErvICES 113

FraNCHISE CONSULTING & DEvELOPmENT 114 INSUraNCE BrOkErS 114

IT & COmmUNICaTIONS 114 LawyErS 114

Pr & aDvErTISING 115

ACCOunting & finAnCiAl serviCes

ADP

Level 1, 6 Nexus Court Mulgrave vIC 3170 Phone: 1800 000 729

ASSURED HOME LOANS

1 Northcote Terrace Medindie SA 5081 Phone: 08 8360 0200

AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS

PO Box 7000 upper Mt Gravatt QLD 4122 Phone: 07 3422 7800

AUSTRALIAN BUSINESS & LENDING SOLUTIONS

PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546

AUSTWISE FINANCIAL SERVICES PO Box 181 West Ryde NSW 2114 Phone: 02 9808 3166

AXIA ACCOUNTS Phone: 1300 497 790

BABO GROUP PO Box 202 Preston vIC 3072 Phone: 03 9466 0200

BDO AUSTRALIA Level 11/1 Margaret Street Sydney NSW 2000 Phone: 02 9251 4100

BENDIGO AND ADELAIDE BANK

The Bendigo Centre PO Box 480 Bendigo vIC 3552 Phone: 1300 236 344

BENGA DESIGNS

18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972

BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970

BEETLE BRANDING Building 1/34 Redland Drive vermont vIC 3133 Phone: 03 9873 3433

BOOKS ONSITE

Lvl 13/114 William Street Melbourne vIC 3000 Phone: 03 8618 6824

BPO CONNECT Buildings 3 & 4 320 Lorimer Street Port Melbourne vIC 3207 Phone: 1300 228 724

BUSINESS CONCEPTS GROUP

Level 1/333 Whitehorse Road Balwyn vIC 3103 Phone: 03 9816 4200

CABOT SQUARE WA

4-5/253 Ocean Keys Boulevard Clarkson WA 6030 Phone: 08 9408 6596

CAD PARTNERS Suite 5, 3 Racecourse Road West Gosford NSW 2250 Phone: 1300 362 436

CAPIFY Level 7, 32 Philip Street Parramatta NSW 2150 Phone 1 300 760 930

CASH LOAN MONEY CENTRES 243 Thomas Street Dandenong vIC 3175 Phone: 03 9793 3299

CLUB FINANCIAL SERVICES Shop 14, 49-69 Royal Crescent Hillside vIC 3037 Phone:(03) 8390 9555

CIB ACCOUNTANTS AND ADVISORS PO Box 2492 North Parramatta NSW 1750 Phone: 02 9683 5999

COMMUNIKATE ET AL upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444

CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667

CONDON ASSOCIATES

Level 6, 87 Marsden Street Parramatta NSW 2150 Phone: 02 9893 9499

COATES GROUP 36 Doody Street Alexandria NSW 2015 Phone: 02 9699 3122

CREATIVE BREW MARKETING AND DESIGN

27 Oak Grove Brighton vIC 3186 Phone: 03 8677 2248

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

DFK EVERALLS PO Box 180 Deakin West ACT 2600 Phone: 02 6232 4588

DKM GROUP PO Box 3685 South Brisbane BC QLD 4101 Phone: 07 3340 3800

ECHOICE

L/9 50 Bridge Street Sydney NSW 2000 Phone: 1300 302 914

EY Level 23, 8 Exhibition Street Melbourne vIC 3000 Phone: 03 9288 8000

FINLEASE

Ground Floor, 1 James Place North Sydney NSW 2060 Phone: 02 8404 2000

FMW ACCOUNTANTS

Level 1, 174 Willoughby Road Crows Nest NSW 2065 Phone: 02 8425 7888

FORDHAM GPO Box 4369 Melbourne vIC 3001 Phone: 03 9611 6611

FREEDOM TAXATION SERVICES

Penrith Showground, Cnr of Station & Ransley Street Penrith NSW 2750 Phone: 02 4736 1111

GRANT THORNTON Locked Bag Q800 Queen victoria Building NSW 1230 Phone: 02 8297 2400

HALL CHADWICK

Level 14, 440 Collins Street Melbourne vIC 3000 Phone: 08 8223 7311

HAYES KNIGHT GPO Box 4565 Sydney NSW 2001 Phone: 02 9221 6666

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

INTEGRATED WORKFORCE SOLUTIONS – IWS Phone: 1300 797 497

LEMONTREE MARKETING Office 3/37 Connor Street Burleigh Heads QLD 4220 Phone:0424 867 866

LISTON LANDERS 246 Glenferrie Road Malvern vIC 3144 Phone: 03 9509 0366

LOGIRO 10 Edmondstone Road Bowen Hills QLD 4006 Phone: 1800 564 476

MCLEAN DELMO BENTLEYS Level 3, 302 Burwood Road Hawthorn vIC 3122 Phone: 03 9018 4666

MKS GROUP Suite 202A, Level 2/12 Hall Street Moonee Ponds vIC 3039 Phone: 03 9374 8400

MSI TAYLOR BUSINESS SERVICES PO Box 900 Toowong QLD 4066 Phone: 07 3512 8888

MYOB Phone: 1300 730 921

NEXIA EDWARDS MARSHALL Level 3, 153 Flinders Street Adelaide SA 5000 Phone: 08 8139 1111

PKF Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6000

RECEIPT BANK Suite 202, 35 Buckingham Street Sydney NSW 2010 Phone: 1800 107 451

REST INDUSTRY SUPER Phone: 1300 305 775

ROBERT HERBU PO Box 8263 Armadale vIC 3143 Phone: 03 9509 0490

ROSE CORPORATE 47 Stephenson Street Cremorne vIC 3121 Phone: 03 9820 8999

RSM AUSTRALIA Level 13, 60 Castlereagh Street Sydney NSW 2000 Phone: 02 8226 4500

ST CLAIR GPO Box 1881 Sydney NSW 2001 Phone: 02 9221 4088

THE TARTAN GROUP Level 27, 101 Collins Street Melbourne vIC 3000 Phone: 03 9653 9490

TOOHEY REID CHARTERED ACCOUNTANTS GPO Box 1646 Brisbane QLD 4001 Phone: 07 3221 1055

TRADE BOOKS BOOKKEEPING

1 Newland Street

Bondi Junction NSW 2022 Phone: 0411 271 948

UHY HAINES NORTON GPO Box 1735 Melbourne vIC 3001 Phone: 03 9629 4700

VERVE GROUP 2/73 Harley Street Alice Springs NT 0870 Phone: 08 8120 4877

WALKER WAYLAND (WA)

level 2, 129 Melville Parade Como WA 6152 Phone: 08 9364 9988

Advertising & mArketing

1300 EZYCALL 37 – 39 Aberdeen Road Altona vIC 3018 Phone: 1300 EZyCALL

AD MARKETING AUSTRALIA PO Box 1888, Southport BC Gold Coast QLD 4215 Phone: 1300 537 425

BEATTY MARKETING SOLUTIONS 22 Ahern Road Packenham vIC 3812 Phone: 0409 174 565

BEETLE BRANDING 596 Canterbury Road vermont vIC 3133 Phone: 03 9873 3433

BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972

BENIE 5/31 Sabre Drive Port Melbourne vIC 3207 Phone: 1300 136 035

BISCUIT® vIC Phone: 0455 817 315

BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970

COATES SIGNCO SERVICE 242 young Street Waterloo NSW 2017 Phone: 02 9699 3122

COMMUNIKATE ET AL upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444

CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667

CREATIVE BREW MARKETING AND DESIGN Suite 8/51 City Road Southbank vIC 3006 Phone: 03 8677 2248

DEEPEND PO Box 146 Surry Hills NSW 2010 Phone: 02 8917 7900

DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone: 07 3369 4200

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

DOMINION COLANCO PRINT GROUP unit 4, 2 Picken Street Silverwater NSW 2128 Phone: 02 9648 2888

FLUX CREATIVE 82 St Kilda Road St Kilda vIC 3182 Phone: 03 9593 8820

FUSE

Level 3, 116 Miller Street North Sydney NSW 2060 Phone: 02 9008 8500

HEADMARK

9/1 Dank Street Waterloo NSW 2074 Phone: 02 9318 2726

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

INFORMATEL 620 St Kilda Road Melbourne vIC 3044 Phone: 03 9510 2322

LEMONTREE MARKETING 37 Christine Avenue Miami QLD 4220 Phone: 0424 867 866

MARKETING AND BRANDING COMPANY 164 Bank Street South Melbourne vIC 3205 Phone: 03 8696 9700

MAYNARD IMAGING 100 Green Street Richmond vIC 3121 Phone: 0409 902 002

MEDIACOM AUSTRALIA 65 Berry Street Sydney NSW 2060 Phone: 02 9463 7000

MEDIA M GROUP unit 15 Level 2 10 Clifton Street Prahran vIC 3205 Phone: 1300 722 940

MICHELS WARREN 96 Melbourne Street North Adelaide SA 5006 Phone: 08 8267 6888

MITCHELL COMMUNICATION GROUP Level 4, 111 Cecil Street South Melbourne vIC 3205 Phone: 03 9690 5544

MYGUESTLIST 51 victoria Crescent Abbotsford vIC 3067 Phone: 03 9999 2585

NORMAN CONNELL ADVERTISING

Level 1, 240 Chapel Street Prahran vIC 3181 Phone: 03 9529 4744

OMC CONNECT PO Box 1124 Mooloolaba QLD 4557 Phone: 07 5444 3473

ORGANISE INTERNET PO Box 274 Gosford NSW 2250 Phone: 02 4325 9862

POINT B ADVERTISING & DESIGN PO Box 431 Black Rock vIC 3193 Phone: 03 9521 8555

PROMOTEM Suite 603, Asian Pacific House 4343 St Kilda Road Melbourne vIC 3004 Phone: 03 9820 4600

REVIVE PROJECTS

77-79 Canterbury Road Canterbury vIC 3126 Phone: 1300 836 863

ROCKET SCIENCE STRATEGIC SERVICES 147 Cavendish Street Stanmore NSW 2048 Phone: 02 9580 6889

SOURCELINX PO Box 6226 yatala QLD 4207 Phone: 07 3804 7887

SWEAR WORDS 1/224 Swan Street Richmond vIC 3121 Phone: 03 9421 3572

THE BANNER LADY 2A Gateway Drive Carrum Downs vIC 3201 Phone: 03 9775 0832

THE IDEAS SUITE 175 New South Head Road Edgecliff NSW 2027 Phone: 02 9279 3330

THE RED REPUBLIC Level 1, 11 Wicklow Street Kangaroo Point QLD 4169 Phone: 07 3252 5735

THE SPHERE AGENCY Level 1/6 Palmer Parade Cremorne, Melbourne vIC 3121 Phone: 03 8679 2200

THRIVE PROMOTIONAL PRODUCTS PO Box 236 Manly NSW 1655 Phone: 02 9977 0215

TLS MARKETING Phone: 0475 031 572

TOTAL IMAGE GROUP PO Box 199 Westgate NSW 2048 Phone: 02 8188 6008

TOTAL MARKETING PO Box 587 Waverley NSW 2024 Phone: 0433 399 294

UNIVERSAL APPROACH Factory 2, 6 Superior Drive Dandenong South vIC 3175 Phone: 03 9706 5599

VISUAL UNITY 105d Carpenter Street Brighton vIC 3186 Phone: 03 9592 0622

YOUR IMAGE MARKETING & MEDIA 12 Kilby Street Kellyville Ridge NSW 2155 Phone: 0488 607050

ZOO MEDIA 2/2 Newcastle Street Burleigh Heads QLD 4220 Phone: 07 5587 7222

ZING COMMUNICATIONS AUSTRALIA

131 – 133 Devonshire Street Surry Hills NSW 2010 Phone: 02 8303 646

“Choosing a business that suits your lifestyle if critical, but it is important to understand that in the early stages of the business, you will work long and hard.”

Doug Downer

bAnks / finAnCiAl institutiOns

ANZ BANKING GROUP

Level 7/833 Collins Street

Docklands vIC 3008

AUSTRALIAN BUSINESS & LENDING SOLUTIONS

PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546

AUSTRALIAN CAPITAL HOME LOANS PO Box 1275 Slacks Creek QLD 4127 Phone: 1300 797 338

AUSTRALIAN LENDING CORPORATION 46 Mt Gravatt Capalaba Road upper Mt Gravatt QLD 4122 Phone: 1300 555 311

AXSESSTODAY Level 9, 360 Collins Street Melbourne vIC 3000 Phone: 1300 586 936

BANK OF QUEENSLAND

National Phone: 1300 557 272

BANKWEST BUSINESS PO Box E237 Perth WA 6841 Phone: 13 7000

CFI FRANCHISE FINANCE Level 1, 349 Coronation Drive Milton QLD 4064 Phone: 1300 659 676

CAPIFY Level 7, 32 Phillip Street Parramatta NSW 2150 Phone 1 300 760 930

COMMONWEALTH BANK Level 3 Tower B, Citadel Towers 799 Pacific Highway, Chatswood NSW 2067 Phone: 1800 457 226

EBUSINESS LOAN Level 8, 350 Collins Street Melbourne vIC 3000 Phone: 1300 551 730

HSS FINANCE Phone: 1300 506 720

LIVINGBRIDGE Level 18, 101 Collins Street Melbourne vIC 3000 Phone: 03 9653 7382

NATIONAL AUSTRALIA BANK National Phone: 131 012

ONDECK Phone: 1800 676 652

RAMS FINANCIAL GROUP Level 12, 321 Kent Street Sydney NSW 2000 Phone: 1800 616 082

SME FINANCE GROUP

FLEET & vEHICLE PuRCHASING Level 5, 15-19 Claremont Street South yarra vIC 3141 Phone: 1300 293 866

SPOTCAP Phone: 1800 107 010

THE ELCANO GROUP Brisbane QLD 4000 Phone: 07 3103 2760

WESTPAC BANKING CORPORATION

National Phone: 132 142

“One of the main attractions of franchising for new entrants to the small business community is that there is usually less risk associated with buying a franchise in an established and proven franchise system that has achieved substantial brand recognition as opposed to establishing a totally new business.”

Raynia Theodore

business serviCes

10 THOUSAND FEET Level 8, 275 Alfred Street North Sydney NSW 2060 Phone: 02 8080 7544

1800 ON HOLD PO Box 2325 Burleigh BC QLD 4220 Phone: 07 5587 7222

AA REALESTATE & BUSINESS BROKERS Suite 88b, 90 Lorimer Street Docklands vIC 3000 Phone: 03 9645 2988

ADP Level 1, 6 Nexus Ct Mulgrave vIC 3170 Phone: 1800 000 729

AGILITY MERCEDES-BENZ FINANCIAL 44 Lexia Place Mulgrave vIC 3170 Phone: 03 9566 9266

ALLPOS 646 Murray Street West Perth WA 6005 Phone: 08 9226 4272

ASCENDER PAYROLL SERVICES 17-23 Station Street Malvern vIC 3144 Phone: 03 9211 8233

AVID TECH MULTIMEDIA 8 Sussex Court Wonthaggi vIC 3995 Phone: 03 5672 1872

BALLOON DÉCOR Phone: 0414 546 173

BILL BUDDY PO Box 1443 Nerang QLD 4211 Phone: 1300 303 278

BSF GROUP 45 Kremzow Road Strathpine QLD 4500 Phone: 07 3205 5535

BUSINESS EVENTS TASMANIA Level 5, 39 Murray Street Hobart TAS 7000 Phone: 03 6231 1366

BUSINESS SA 136 Greenhill Road unley SA 5061 Phone: 08 8300 0000

CHAS CLARKSON 1028 Botany Road Mascot NSW 2020 Phone: 1300 300 195

COFFEE BELLA

7 Neaumann Court Kunda QLD 4556 Phone: 1300 721 811

CORPORATE THEATRE 85 Rose Street Annandale NSW 2038 Phone: 02 9555 7299

COMMERCIAL FOOD MACHINERY Clayton Branch: 1418a Centre Road Clayton vIC 3168 Phone: 03 9543 1611

COST REDUCTION ANALYSTS 301 48 Atchinson Street St Leonards NSW 2065 Phone: 1300 360 647

CREATIVE DESIGN 52B Winterton Road Clayton vIC 3168 Phone: 1300 662 390

CTA AUSTRALIA 67/71 Logistic Street Keilor Park vIC 3042 Phone: 03 9334 2620

DAIMLER FLEET MANAGEMENT Private Bag 12 Mt Waverley vIC 3149 Phone: 0429 982 597

DELOITTE PO Box 38 Parramatta NSW 2150 Phone: 02 9322 7000

DESIGN DESIGN PO Box 652 Springwood QLD 4127 Phone: 07 3808 3122

DESIGN GALLERY PO Box 1209 QLD 4507 Phone: 07 3408 1253

DIFFUSEHR Level 2/32 Garden Street South yarra vIC 3141 Phone: 03 9098 4318

DIVERSIFIED EXHIBITIONS Level 3, 424 St Kilda Road Melbourne vIC 3004 Phone: 03 9261 4500

DIVERSE SHOPFITTERS 68 McDowell Street Welshpool WA 6106 Phone: 08 9258 8555

DREAMWEAVERS EVENT CREATORS & PRODUCERS 47 Leda Drive Burleigh Heads QLD 4220 Phone: 1300 883 809

EGNATIUM Level 9, 127 Creek St Brisbane QLD 4000 Phone: 07 3036 1152

EMPLOYRITE PO Box 509 Burwood vIC 3125 Phone: 03 9808 3055

EVENTS 720 3/12 Norton Drive Melton vIC 3337 Phone: 03 9131 1626

EXALT 4TH PARTY SOLUTIONS 5 Bentham Place Castle Hill NSW 2154 Phone: 02 9659 1550

EZYPAYROLL Suite 3 /280 Sir Donald Bradman Drive Cowandilla SA 5000 Phone: 08 7324 3869

Successful growth takes time and effort”

Tony Meredith

FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™ Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6093

FUSION5 Level 16, 60 Albert Road South Melbourne vIC 3205 Phone: 1300 156 640

GAFFNEYS EVENT LOGISTICS Suite 15/79 Manningham Road Bulleen vIC 3105 Phone: 1300 013 533

GOOD BUSINESS CONSULTING Phone: 02 9688 3325

GRACEFUL SOLUTIONS Phone: 0400 865 277

HOLIDAYXP

Level 1, Shop 23B Centro Box Hill North 17 Market Street, Box Hill vIC 3128 Phone: 03 9020 7855

HOSPITALITY EQUIPMENT 2020 unit 6/6 Tennyson Street Granville NSW 2142 Phone: 02 9637 3737

HR CENTRAL Level 10, Trak Centre 443 - 449 Toorak Road Toorak vIC 3142 Phone: 1300 717 721

IBS INFOTECH 12 Railway Terrace Milton QLD 4064 Phone: 07 3369 7666

ICMI SPEAKERS & ENTERTAINERS PO Box 2311 Prahran vIC 3181 Phone: 03 9529 3711

ICON VISUAL MARKETING 16 Mitchell Street Camden NSW 2570 Phone: 1300 138 984

IP SOLUTIONS INTERNATIONAL

Jones Bay Wharf, 86, 26-32 Pirrama Road Pyrmont NSW 2009 Phone: 1300 975 630

IWS AUSTRALIA Phone: 1300 797 497

JAGO Phone: 0412 267 344

JEJAK GRAPHICS Phone: 0422 267 639

JOSEPH DAHDAH & CO UNIFORMS 266 Cleveland Street Sydney NSW 2010 Phone: 02 9319 3420

KEEP LEFT PR 42 Moray Street Southbank vIC 3006 Phone: 03 9268 7800

KRNETA BUILDING SURVEYORS

Suite 5, 39A Glenferrie Road Malvern vIC 3144 Phone: 03 9509 3176

LEASEEAGLE PO Box 4120 Richmond vIC 4120 Phone: 03 9827 7701

LEASING INFORMATION SERVICES Suite 3.02, Level 3 Axis Corporate Park 46-50 Kent Road Mascot NSW 2020 Phone: 1300 RETAIL

LINK BUSINESS FRANCHISING PO Box 12324

Penrose, Auckland New Zealand Phone: 1300 763 668

LOGOVISION 169 Main North Road Nailsworth SA 5083 Phone: 08 8342 5122

MACROPLAN Level 16, 330 Collins Street Melbourne vIC 3000 Phone: 0411 611 521

MANTRA GROUP Level 11, 175 Castlereagh Street Sydney NSW 2000 Phone: 02 8062 5062

MILWARD DORAN Level 8, 65 york Street Sydney NSW 2000 Phone: 02 8215 1512

MINIT COMMERCIAL PO Box 3185 Kirrawee DC NSW 2231 Phone: 1800 786 086

MJW

Suite 2, upper Level, Jones Bay Wharf 26-32 Pirrama Road, Pyrmont NSW 2009 Phone: 02 8514 8300

MONGREL JOE’S COFFEE unit 3, 32 Lilian Fowler Place Marrickville NSW 2204 Phone: 02 9519 3114

MPM MARKETING SERVICES 110 Fairbank Road Clayton vIC 3168 Phone: 03 8551 5300

MYSTERY CUSTOMER GPO Box 3838 Sydney NSW 2001 Phone: 1300 601 234

NT CONVENTION BUREAU Level 29, 420 George Street Sydney NSW 2000 Phone: 02 9361 1961

PACNET PO Box 12101 A’Beckett Street Post Office Melbourne vIC 8006 Phone: 133 639

PROFICIENT PROJECTS PO Box 1133 Beenleigh QLD 4207 Phone: 1300 132 141

RACV ROYAL PINES RESORT Ross Street Benowa QLD 4217 Phone: 1800 886 880

RAMP HOLDINGS 10 Stokes Avenue Alexandria NSW 2015 Phone: 02 8197 3333

RECRUIT SHOP PO Box 824 North Sydney NSW 2059 Phone: 1300 411 740

REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 02 8014 5150

REDEEM Phone: 1300 733 336

REGUS Phone: 1800 983 843

RELOAD CONSULTING PO Box 703 Toowong QLD 4066 Phone: 07 3368 3667

S2I

Suite 2.01, 66 King Street Sydney NSW 2000 Phone: 02 9262 4766

SERVICE INTEGRITY PO Box 540 Figtree NSW 2525 Phone: 1300 799 868

SERVICEM8 PO Box 43221 Casuarina NT 0811 Phone: 03 9016 3217

SHAPE SHOPFITTERS 23 Simms Road Greensborough vIC 3088 Phone: 03 9432 1044

SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836

STONE AND CHALK Level 2, AMP Tower, 50 Bridge Street Sydney NSW 2000

SYNERGY BUSINESS CENTRES Level 1, 11 Lord Street Botany NSW 2019 Phone: 02 8335 0800

TAILORMAID COMMUNICATIONS

The Maids’ Quarter, Ground Floor, Studio 5 1-19 uther Street Surry Hills NSW 2010 Phone: 02 9212 2280

TANDA Level 1/490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117

THE CONTACT GROUP Suite 93, Level 9, 8-24 Kippax Street Surry Hills NSW 2010 Phone: 1300 654 905

THE ENERGY ALLIANCE Suite 1/Level 1/526 Whitehorse Road Mitcham vIC 3132 Phone: 03 9872 6869

THE FRANCHISE COMPANY 13 Skinner Street Hastings vIC 3915 Phone: 0478 007 613

THE MARKETING LAB Level 5, 12 Commercial Road Newstead QLD 4006 Phone: 07 3088 3021

THE REALISE GROUP Studio 53, 91 Moreland Street Footscray vIC 3011 Phone: 03 9687 2360

TOURISM NEW ZEALAND Phone: 02 8299 4800

TU PROJECTS PO Box 7076 East Brisbane QLD 4169 Phone: 1300 659 399

VERVE RECRUITMENT Phone: 1300 88 26 44

VERIMARK 62/23 Narabang Way Belrose, NSW 2085 Phone: 02 9450 0099

VIVA ENERGY AUSTRALIA 720 Bourke Street, Docklands, vIC 3008 Phone: 03 8823 4897

VOYAGES - ULURU MEETING PLACE Level 9, 179 Elizabeth Street Sydney NSW 2001 Phone: 02 8296 8067

WAIVESTAR GROUP Phone: 03 9487 2100

WOOLLAM CONSTRUCTIONS PO Box 7154 East Brisbane QLD 4169 Phone: 07 3456 1600

frAnChise COnsulting & develOpment

ALLIANCE PROJECT SERVICES

PO Box 301

St Pauls NSW 2031 Phone: 1300 763 774

AUSTRALIAN FRANCHISING SYSTEMS Suite 6, 137 Main Street Osborne Park WA 6017 Phone: 08 9444 5100

BUSINESS DEVELOPMENT ALLIANCE Level 2, Suite 6A, 47 Kishorn Road Applecross WA 6153 Phone: 08 9364 3811

BUSINESS DEVELOPMENT COMPANY

Melbourne, Sydney, Brisbane, Cairns Phone: 1300 53 44 70

BUSINESS INTERNATIONAL Suite 110, 358 Clarendon Street South Melbourne vIC 3205 Phone: 0400 017 882

CARIBLUE PO Box 3187

Robina Town Centre QLD 4230 Phone: 0412 618 723

CEO CONSULTING Level 1 99 Queen Street Melbourne vIC 3000 Phone: 1300 764484

CIVIC MANAGED SERVICES 1100 Bourke Road (Locked Bag 5001) Alexandra NSW 2015 Phone: 02 9206 8877

CRECER CONSULTING 222 St Kilda Rd St Kilda vIC 3182 Phone: 0406 592 233

DC STRATEGY Level 8, 330 Collins Street Melbourne vIC 3000 Phone: 1300 682 657

DEMOGRAPHICS ONLINE PO Box 52

Clifton Hill vIC 3068 Phone: 0411 098 691

DCG DONALDSON CONSULTING GROUP Level 20 AMP Place Brisbane QLD 4000 Phone: 0419 704 982

ENTERPRISE 21 2/22 Montana Road Miami QLD 4220 Phone: 1300 786 332

FRANCHISE 4 U Phone: 1300 549 200

FRANCHISE ADVISORY CENTRE PO Box 15304 Brisbane City East QLD 4002 Phone: 07 3716 0400

FRANCHISE CENTRAL Level 1, 459 Toorak Road Toorak vIC 3142 Phone: 1300 558 278

Mary Aldred

HILL ROGERS

Level 5, 1 Chifley Square Sydney NSW 2000 Phone: 02 9232 5111

MACQUARIE FRANCHISE SYSTEMS

PO Box 424 Hornsby NSW 1630 Phone: 02 9415 4655

fRAnCHIsE REAdy

unit 2A 87-89 Moore Street Leichhardt NSW 2040

Phone: +61 8999 1120

Contact: Doug Downer Email: doug@franchiseready.com.au Web: www.franchiseready.com.au

Business description:

FRANCHISE READy helps business owners scale and grow their business into a more valuable asset through franchising.

We have launched some of Australia’s fastest growing brands into the franchise sector, we have launched and supported more than 100 brands grow by becoming franchisors.

We assist our clients in developing a complete, successful franchise system, We:

• Create the Strategic Plan

• Develop all the collateral required - Operations & Training manuals, SOP’s, Launch programs

• Complete franchise feasibility reports that include

• Territory mapping

• Competitor analysis

• Financial modelling for franchisees and the franchisor

• Coordinate Marketing collateral - Style & Fit out guides, Advertising, Brochures, Prospectus

• Support through the documentation process with lawyers and Accountants

• Recruit Franchisees and Key Executives for the franchisor

• Complete site identification and lease negotiation of new locations

• We coach, mentor, and support emerging franchise brands and their key executives

• We have a business broking division that assist all business owners with sale of their business

Franchise Ready is The One stop shop for everything franchising, over 100 brands with 100% success rate.

year established: 2012

FRANCHISE RELATIONSHIPS INSTITUTE PO Box 8487 Armadale vIC 3143 Phone: 07 3510 9000

FRANCHISE SIMPLY 101 John Lund Drive Hope Island QLD 4212 Phone: 1300 960 136

FRANCHISE SYSTEMS GROUP PO Box 496 Cammy NSW 2062 Phone: 1300 658 311

FRANCHISE WORKS Suite 321, 8 Point Street Pyrmont NSW 2009 Phone: 0417 811 522

FRANCHISEE SUCCESS

Phone: 1300 159 117

FRANCHISING INTERNATIONAL PO Box 757 Sanctuary Cove QLD 4212 Phone: 1300 295 898

GROUP SEVEN FRANCHISING 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

MARKET MINDS PO Box 15 Golden Beach QLD 4511 Phone: 0407 627 243

ORDIUM PO Box 1029 Toowong DC QLD 4066 Phone: 0413 871 828

PRICE WATERHOUSE COOPERS 2 Southbank Boulevard Southbank vIC 3006 Phone: 03 8603 1000

REMARKABLE FRANCHISES

PO Box 383 Maylands WA 6931 Phone: 08 6555 7780

RESURG GROUP

PO Box 196 Alexandria NSW 2015 Phone: 1300 132 138

RETAIL DOCTOR GROUP PO Box 209 Milsons Point NSW 2061 Phone: 02 9460 2882

RETAIL E-VIRONMENT 624 St Kilda Towers, 1 Queens Road Melbourne vIC 3121 Phone: 03 9863 7313

SHERPA GROUP 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4887

SMART FRANCHISE Phone: 0466 376 386

THE FRANCHISE INSTITUTE PO Box 667 vaucluse NSW 2030 Phone: 1300 855 435

THE FRANCHISE SHOP Suite 19, 653 Mountain Highway Bayswater vIC 3153 Phone: 1300 139 557

THE FRANCHISE WHISPERER Suite 28a, 82 Keilor Road Essendon North vIC 3040 Phone: Steve +61 433 288373 Karen +61 419 155758

VISION ALLIANCE PO Box 7429 Baulkham Hills BC NSW 2153 Phone: 1300 764 920

“Remember a business can always be improved. The successful Japanese philosophy of continuous improvement, Kaizan, meaning ‘a tiny step forward’, promotes the idea that the best improvements come from a hundred one percents – not one big hit.”

Greg Nathan

“The FCA is committed to continuing to work with government and policymakers to ensure that franchising remains the most successful model of small business ownership in Australia.”

“Research has shown that the more work a potential franchisee does before signing a franchise agreement, the better their business outcomes are likely to be.”

Jason Gherke

woLLERMAnn fRAnCHIsE

dEVELoPMEnTs

Offices: vIC – NSW – QLD

Licensed: SA – WA – NT – TAS

Contact: Colin Crawford Phone: 1300 249 276

Head Office: + 61 3 9999 5488

Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.com.au

Business description:

Franchising involves having a reproducible profitable business system that can be taught to keen and enthusiastic franchisees.

Sounds simple doesn’t it.

But successful franchising involves empowering franchisees with better business strategies, better buying, better marketing and, for the franchisor, better franchise recruitment. With 26 years in the franchise industry, WFD’s role involves putting it all together with better:

• Franchise Expansion Planning

• Franchise Legal Documentation

• Franchise Manuals / Systems

• Franchise Recruitment

Looking to grow your business? Contact us today.

‘Franchising businesses … Locally, nationally, internationally.’ year established: 1994. I.L. Wollermann Pty Ltd

frAnChise funding

BUSINESS LENDING

11 Bonnet Avenue Como NSW 2226 Phone: 0419 242 546

CFI FINANCE SERVICES

Level 7, 32 Phillip Street, Parramatta, NSW 2150 Phone: 1 300 760 930

CASHFLOW IT FINANCE Level 1 349, Coronation Drive Milton QLD 4064 Phone 1 300 659 676

CITY PACIFIC FINANCE 2 Main Street

Greensborough vIC 3088 Phone: 03 9432 3344

GOGETTA Park Tower, 20 Pidgeon Close West End QLD 4101 Phone: 1300 512 591

SILVER CHEF Park Tower 20 Pidgeon Close West End QLD 4101 Phone: 1300 846 976

TRAXION TRAINING

Suite 2D, 91 upton Street Bundall QLD 217 Phone: 1300 286 694

insurAnCe brOkers

AON FRANCHISE INSURANCE

Phone: 03 9211 3184

ARRIVIS Suite 3, 85 Curzon Street North Melbourne vIC 3051 Phone: 03 9329 1255

BARKER MEIER INSURANCE BROKERS

PO Box 7053 Hutt Street Adelaide SA 5000 Phone: 1800 066 900

BROOKLYN UNDERWRITING SERVICE PO Box 101 Grosvenor Place NSW 1220 Phone: 02 8274 8177

CAPITAL MUTUAL INSURANCE BROKERS

Level 1, 1140 Burke Road Balwyn North vIC 3104 Phone: 03 9819 7344

KING INSURANCE BROKERS

Level 2,104 Burwood Road Hawthorn vIC 3122 Phone: 03 9818 8026

CARBONITE AUSTRALIA 2/101 Tulip Street Sandringham vIC 3191 Phone: 1300 886 673

CODERS Suite 38, 194 Breakfast Creek Road Newstead QLD 4006 Phone: 07 3257 7242

COOKING THE BOOKS unit 4, 13-21 Thomas Street yarraville vIC 3013 Phone: 03 9111 0111

CROOMO Level 3, 32 Duncan Street Fortitude valley, Brisbane QLD 4006 Phone: 07 3250 6800

DOVETAIL BRAND ENGAGEMENT 370 St Kilda Road Melbourne vIC 3004 Phone: 03 9570 3358

ENTEGY Suite 5, 28 Donkin Street West End Brisbane QLD 4101 Phone: 1300 730 808

EPIWEB 438 Ipswich Road Annerley QLD 4103 Phone: 07 3342 6781

FAB SAO PO Box 6803 Halifax Street Adelaide SA 5000 Phone: 0418 331 933

FONEBOX Phone: 1800 FONEBOx

sHoPInsURAnCE.CoM.AU

Suite 13, 317 Whitehorse Road, Nunawading vIC 3131

Contact: Fred Nadde Phone: 1300 123 300 Email: fred@steadfasteastern.com.au Website: www.shopinsurance.com.au

Business description:

Shopinsurance has been looking after the needs of franchisees and franchisors for over 15 years.

We offer via our website automated business insurance solutions backed by “one on one” personal advice, to ensure all our customers receive a personal level of care.

We look after the needs of franchisees such as Just cuts, Hairhouse Warehouse, Gloria Jeans, AFL stores, Michel’s patisserie, Subway and Schnitz.

All it takes is one phone call or email and we take the worry out of what insurance coverage you need, how much it costs and best way to structure your insurance for one shop or for a franchisor insurance facility for all. Give our Director a call on 1300 123 300 Australia wide.

year established: 1999

it & COmmuniCAtiOns

ACTUATOR SYSTEMS AUSTRALIA

PO Box 1032

Hamilton QLD 4007

Phone: 1300 905 299

AUSSIE PHONE BROKERS

537 Malvern Road

Toorak vIC 3142

Phone: 03 9827 8860

AVG INTERNET SECURITY 2/101 Tulip Street Sandringham vIC 3191

Phone: 03 9581 0800

FRANCHISE CLOUD SOLUTIONS Sydney NSW Phone: 1800 227 881

FRANCHISING1ST Level 1, unit 23, 160 Lytton Road Bulimba QLD 4171 Phone: 1300 244 244

KARMAN GROUP Suite 6, 8-12 Sandilands Street South Melbourne vIC 3205 Phone: 1300 730 235

LIQUID STATE 11b/96 Cleveland Street Greenslopes Brisbane QLD 4120 Phone: 07 3162 4216

MAXXAM COMPUTER SYSTEMS 553 Glenferrie Road Hawthorn vIC 3122 Phone: 1300 629 926

MICRONET SYSTEMS (HARMONIQ) Suite 8, Level 2, 2-4 Merton Street Sutherland, NSW 2232 02 9542 2000

MOBILE APP CITY PO Box 303 Parkwood WA 6147 Phone: 0487 896 061

NEC Private Bag 1111 Mulgrave vIC 3170 Phone: 131 632

NETCOMM 2-6 Orion Road Lane Cove NSW 2066 Phone: 02 9424 2000

NETSTARTER Level 2, 26-28 Wentworth Avenue Surry Hills NSW 2010 Phone: 02 9273 7777

NOQ MOBILE ORDERING Suite 1, 11 French Street Adelaide SA 5000 Phone: 1800 028 128

OE DESIGN

17/79 West Burleigh Road

Burleigh Heads QLD 4220 Phone: 1300 736 764

PEOPLEINSITE Level 11, 83 Mount Street North Sydney NSW 2060 Phone: 02 9964 9716

PNORS TECHNOLOGY GROUP

10/435 Williamstown Road Port Melbourne vIC 3004 Phone: 03 9135 1900

PRISM SOLUTIONS Suite 3, 214 Bay Street Brighton vIC 3186 Phone: 03 9596 8633

PROFESSIONAL ADVANTAGE SERVICE Level 16, 124 Walker Street North Sydney NSW 2060 Phone: 02 9919 8900

PROFESSIONAL OUTSOURCE SOLUTIONS unit B1, Jetstream Business Park 5 Grevillea Place Brisbane Airport QLD 4007 Phone: 1300 600 774

PRONTO SOFTWARE

20 Lakeside Drive East Burwood vIC 3151 Phone: 03 9887 7770

REACH LOCAL Level 7, 717 Bourke Street Docklands vIC 3008 Phone: 03 8671 3626

REALESTATE IT Level 1, 466 Malvern Road Prahran vIC 3181 Phone: 0403 313 521

RIDDELL CLARE CONSULTING

45 Kathryn Court Riddells Creek vIC 3431 Phone: 0418 125 393

SACO TECHNOLOGY PO Box 472

Burpengary QLD 4505 Phone: 1300 664 186

ST SOFTWARE PO Box 6275 Frenchs Forest NSW 2086 Phone: 02 9975 4648

STORE FINDER unit 13, 1150 Pittwater Road Collaroy NSW 2097 Phone: 02 8003 4580

SYRON 38 Berwick Street

Fortitude valley QLD 4106 Phone: 07 4270 79 766

TANDA Level 1, 490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117

TASK RETAIL TECHNOLOGY Suite 16/90 Mona vale Road Mona vale NSW 2103 Phone: 02 9997 3500

THEDOCYARD Phone: 0438 410 598

THE MISSING LINK NETWORK INTEGRATION 9-11 Dickson Avenue Artarmon NSW 2064 Phone: 1300 865 865

THINKING AUSTRALIA Suite 304, 620 St Kilda Road Melbourne vIC 3004 Phone: 03 9525 1255

TRURATING Level 6, 40 King Street Sydney NSW 2000 Phone: 1800 380 567

TT GROUP COMMUNICATIONS 3/42 Cavendish Road Coorparoo QLD 4151 Phone: 1800 888 555

VIdsTEP

The Precinct, River City Labs, L3 / 315 Brunswick Street, Fortitude valley, QLD 4006

Phone: schedule a meeting via https://calendly.com/travisvidstep/30min?month=2022-08 Email: support@vidstep.io Website: www.vidstep.io

Business description: vidstep is an Australian, guided instructional video technology to create simple yet comprehensive micro-training and process content in minutes, to drive a quality network and successful franchise. used by over 30,000 clients in 127 countries, if youTube and an instruction manual combined, vidstep would be it. With its ‘in video’ product purchasing capabilities, viewers not only know how to do it, they know exactly what tools and products they need to get the job done. year established: 2019

VIRTUAL METHOD NSW 2026 Phone: 0499 789 658

WEB PROFITS Level 1/145 Russell Street Melbourne vIC 3000 Phone: 03 8488 7821

WIRED & WIRELESS SOLUTIONS

INTERNATIONAL Level 7, 6 Help Street Chatswood NSW 2067 Phone: 02 9412 2100

WORLD MANAGER Level 13, 44 Market Street Sydney NSW 2000 Phone: 02 8007 7095

ZRILO Level 4 / Suite 1 58-62 Kippax Street Surry Hills NSW 2010 Phone: 1300 009 397

ADDISONS SOLICITORS & ATTORNEYS

GPO Box 1433 Sydney NSW 2001 Phone: 02 8915 1000

ALLENS LINKLATERS

Level 28, Deutsche Bank Place 126 Phillip Street Sydney NSW 2000 Phone: 02 9230 4000

ANDERSON RICE LAWYERS Level 10, 555 Lonsdale Street Melbourne vIC 3000 Phone: 03 9672 2666

ARMSTRONG LEGAL Level 35, 201 Elizabeth Street Sydney NSW 2000 Phone: 02 9261 4555

ASHURST SYDNEY

Level 11 5 Martin Place Sydney NSW 2000 Phone: 02 9258 6000

ATKINSON VINDEN Level 8, 10 Help Street Chatswood NSW 2067 Phone: 02 9411 4466

ATTWOOD MARSHALL LAWYERS PO Box 334 Coolangatta QLD 4225 Phone: 07 5536 9777

AVENTUS Little Tokyo Two HQ, 36 Mein Street Spring Hill QLD 4000 Phone: 1300 294 539

AVENUE SOLUTIONS PO Box 7567 Melbourne vIC 3001 Phone: 03 9092 9891

B2B LAWYERS PO Box 572 East Melbourne vIC 8002 Phone: 03 8602 4000

BAKER & MCKENZIE Level 27, A.M.P. Centre 50 Bridge Street Sydney NSW 2000 Phone: 02 9225 0200

BAKER LOVE LAWYERS PO Box 123 Wallsend NSW 2287 Phone: 02 4951 5766

BARRETT WALKER Suite 8, 150 Chestnut Street Cremorne vIC 3121 Phone: 03 9428 1033

BAYBRIDGE LAWYERS 1/109 Pitt Street Sydney NSW 2000 Phone: 02 9232 3511

BELL LEGAL GROUP PO Box 5193 Gold Coast MC QLD 9726 Phone: 07 5597 3366

BENNETT & PHILP SOLICITORS Level 13, 15 Adelaide Street Brisbane QLD 4000 Phone: 07 3001 2999

BILLINGS CLOAK PO Box 5196 Hughesdale vIC 3166 Phone: 03 9568 1833

BRENNANS SOLICITORS PO Box 27 Mooloolaba QLD 4557 Phone: 07 5438 8199

BROWN WRIGHT STEIN PO Box A2625 Sydney South NSW 1235 Phone: 02 9394 1010

BUCHANAN 284 Bay Street Brighton vIC 3186 Phone: 03 9596 8495

BYWATERS TIMMS LAWYERS Locked Bag 22 Fortitude valley BC QLD 4006 Phone: 07 3648 9900

CENTRAL COAST BUSINESS LAWYERS 2/210 The Entrance Road Erina NSW 2250 Phone: 02 4367 4366

CERTUS LEGAL PO Box 16235 City East QLD 4002 Phone: 07 3106 3016

lAwyers

CHAMPION LEGAL

Level 3, 60 Phillip Street Parramatta NSW 2150 Phone: 02 9635 8266

CLAYTON UTZ PO Box H3 Australia Square NSW 1215 Phone: 02 9353 4000

COLEMAN GREIG Level 11, 100 George Street, Cnr Smith Street Parramatta NSW 2150 Phone: 02 9895 9200

COMINO PRASSAS PO Box 1390 Bondi Junction NSW 1355 Phone: 02 9386 5888

COOPER GRACE WARD Level 21 400 George Street Brisbane QLD 4000 Phone: 07 3231 2444

COSOFF CUDMORE KNOX 73 Wakefield Street Adelaide SA 5000 Phone: 08 8211 7955

CULLEN MACLEOD PO Box 935 Nedlands WA 6909 Phone: 08 9389 3999

CURWOODS LAWYERS

GPO Box 5406 Sydney NSW 2001 Phone: 02 9231 4166

DAVID LEGAL 3/43 Harris Street Fairfield NSW 2165 Phone: 02 9728 5678

DIBBSBARKER GPO Box 983 Sydney NSW 2001 Phone: 02 8233 9500

DLA PIPER Level 9, 480 Queen Street Brisbane QLD 4000 Phone: 07 3246 4000

DMAW Level 3, 80 King William Street Adelaide SA 5000 Phone: 08 8210 2222

DW FOX TUCKER Level 14, 100 King William Street Adelaide SA 5000 Phone: 08 8124 1811

DOWNINGS LEGAL Level 11, Westralia Plaza 167 St Georges Terrace, Perth WA 6000 Phone: 08 9420 1564

FCB GROUP Level 18, 607 Bourke Street Melbourne vIC 3000 Phone: 03 9098 9400

FEINAUER Level 9, 231 Adelaide Terrace Perth WA 6000 Phone: 08 9420 8100

FERGUSON CANNON PO Box 5851 Maroochydore QLD 4558 Phone: 1800 640 509

FLOWER AND HART

GPO Box 219 Brisbane QLD 4001 Phone: 07 3233 1233

FRANCHISE LEGAL Suite 601, 321 Pitt Street Sydney NSW 2000 Phone: 1300 798 501

GABLE LAWYERS

St Kilda Rd Towers Level 1, 1 Queens Road Melbourne vIC 3004 Phone: 03 9863 9544

GADENS LAWYERS

Level 25, Bourke Place 600 Bourke Street Melbourne vIC 3000 Phone: 03 9252 2555

GSM LAWYERS 228 Smith Street Collingwood vIC 3066 Phone: 03 9419 2077

HAARSMA LAWYERS

116 Wright Street Adelaide SA 5000 Phone: 1300 830 830

HALL & WILCOX Level 11, Rialto South Tower 525 Collins Street Melbourne vIC 3000 Phone: 03 9603 3555

HILLHOUSE BURROUGH MCKEOWN GPO Box 1709 Brisbane QLD 4000 Phone: 07 3220 1144

HOLDING REDLICH GPO Box 2154 Melbourne vIC 3001 Phone: 03 9321 9999

HOLMAN WEBB LAWYERS

Level 17, Angel Place, 123 Pitt Street Sydney NSW 2000 Phone: 02 9390 8000

HUNT & HUNT Level 5, 114 William Street Melbourne vIC 3000 Phone: 03 8602 9200

HWL EBSWORTH Level 14, 264-278 George Street Sydney NSW 2000 Phone: 02 9334 8555

IP PARTNERSHIP Level 6, 64 Marine Parade (PO Box 10857) Southport QLD 4215 Phone: 07 5591 2522

KELLS LAWYERS Suite 4, Level 9, 66 Hunter Street Sydney NSW 2000 Phone: 02 9233 7411

KEMP STRANG GPO Box 475 Sydney NSW 2001 Phone: 02 9225 2500

KHQ LAWYERS 15/440 Collins Street Melbourne vIC 3004 Phone: 03 9663 9877

LAC LAWYERS PO Box 5638 West Chatswood NSW 1515 Phone: 02 9904 6800

LEGALITE PO Box 3096 Richmond vIC 3121 Phone: 03 9448 2393

LEIGH ADAMS Level 3, 171 Clarence Street Sydney NSW 2000 Phone: 02 9964 0022

“The business model needs to be well developed to ensure simplicity of operations through a welldocumented system and suite of tools, a product or service that is in demand and proven, and that will yield a fair return for the franchisee and franchisor.”

Doug Downer

LEgALVIsIon

SyDNEy 100 Harris Street, Pyrmont NSW 2009

MELBOuRNE Level M2, 525 Collins Street, Rialto, West Podium Melbourne vIC 3000

BRISBANE

Level 38, 71 Eagle Street, Brisbane QLD 4000 PERTH Level 29, 221 St Georges Terrace Perth WA 6000

Contact: Legalvision Phone: 1300 544 755 Email: info@legalvision.com.au Website: https://legalvision.com.au

Business description: Legalvision’s experienced franchise lawyers have assisted hundreds of franchisors, franchisees and potential franchise operators across Australia and New Zealand. Our industry-leading membership for franchises offers unlimited legal advice consultations and contracts for a low monthly fee. This includes drafting and reviewing franchising and leasing documents, registration of trade marks and assistance with employment law, Franchise Code and consumer laws. Our innovative business model and custombuilt technology allows our lawyers to provide a faster, better quality and more cost-effective client experience. Legalvision has assisted more than 200,000 businesses and franchises and was recently named the fastest-growing law firm in the Asia-Pacific by the Financial Times as well as Law Firm of the year.

year established: 2012

LEWIS HOLDWAY

PO Box 138, Collins Street West Melbourne vIC 8007 Phone: 03 9629 9629

LODHIA LAWYERS

PO Box H97 Australia Square NSW 1215 Phone: 02 9233 7000

LYNCH ANDREWS

Suite 12, Level 10 The Christie Centre 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3221 2775

MACPHERSON KELLEY

Level 7, Bourke Street Melbourne vIC 4000 Phone: 1800 888 966

“For eligible overdue activity statement amounts, the ATO may be able to set up a payment plan with interest-free periods.”

Emma Butler

MAdgwICks LAwyERs

Level 6, 140 William Street

Melbourne vIC 3000

Contact: Chris verebes Phone: 03 9242 4744 Fax: 03 9242 4777 Email: Chris.verebes@madgwicks.com.au Website: www.madgwicks.com.au

Business

• Reviewing

• Preparation

• Code

• Consumer

• Leasing

• IP

Membership: FCA. LIv, MERITAS year established: 1973

MARSH AND MAHER

Level 2 100 Wellington Parade

East Melbourne victoria 3002” Phone: 03 9604 9400

MARSHALLS + DENT + WILMOTH Level 21, 570 Bourke Street Melbourne vIC 3000 Phone: 03 9670 5000

MATTHEWS FOLBIGG Level 7, 10-14 Smith Street Parramatta NSW 2150 Phone: 02 9635 7966

MCINNES WILSON LAWYERS

GPO Box 1089

Brisbane QLD 4001 Phone: 07 3231 0600

MCLAUGHLINS

PO Box 2067 Southport QLD 4215 Phone: 07 5591 5099

MCMAHON FEARNLEY Level 3, 256 Queen Street Melbourne vIC 3000 Phone: 03 9670 0966

MCW LAWYERS

PO Box 1065 Sutherland NSW 1499 Phone: 02 9589 6666

MEYER VANDENBERG

GPO Box 764

Canberra City ACT 2601 Phone: 02 6279 4444

MILLS OAKLEY

PO Box 453 Collins Street West Melbourne vIC 8007 Phone: 03 9670 9111

MINTERELLISON

Level 22 Waterfront Place

1 Eagle Street Brisbane QLD 4000 Phone: 07 3119 6000

NICOLE LEGGAT AND ASSOCIATES

Suite 1, Level 1 1 Transvaal Avenue Double Bay NSW 2028 Phone: 02 9328 6917

NRG LEGAL 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 2511

PACE LAWYERS

MoRgAn MAC LAwyERs

Suite 304, Level 3, 145 Eagle Street, Brisbane QLD 4000

Phone: (07) 3221 2221 Email: info@morganmac.com.au Website: www.morganmac.com.au

Business description:

Morgan Mac Lawyers specialises in Business Law, Franchise Law, Commercial Litigation and Dispute Resolution.

Franchise disputes can be very stressful. you need specialist lawyers who understand the complexity of commercial litigation and franchising to help resolve or navigate legal matters and obligations, and recommend strategies to minimise and manage the risks of legal non-compliance and legal disputes.

We work with our clients to achieve their commercial objectives and the best possible outcome for our clients. year established: 2016

MURFETT LEGAL

PO Box 6314

East Perth WA 6892 Phone: 08 9388 3100

MsT LAwyERs

315 Ferntree Gully Road

Mount Waverley vIC 3149

Contact: John Sier / Raynia Theodore Phone: 03 8540 0200 Fax: 03 8540 0202 Email: franchise@mst.com.au

Business description:

With 40 years’ experience in the franchising sector, MST Lawyers is one of Australia’s leading franchising law firms.

Our specialist lawyers have extensive knowledge of all franchise business models. Our clients, local and international, rely on us to provide current and relevant advice to ensure they are compliant with all applicable laws.

Our clients include franchisors acquiring, selling or restructuring franchise networks and franchisees who are buying or selling their franchise. We provide the full suite of legal services to franchise networks, including advice relating to the Franchising Code and consumer law compliance, leasing, employment law, intellectual property, insolvency and dispute resolution. Fixed fees are available based on an agreed scope of works.

MST Lawyers received the Supplier of the year award at the 2017 MyOB FCA Excellence in Franchising Awards.

Membership: Franchise Council of Australia, Australian Competition and Consumer Commission Consultative Committee for Small Business and Franchising, Queensland Law Society and Law Institute of victoria. year established: 1959

192 Gilbert Street Adelaide SA 5000 Phone: 08 8410 9294

PCL LAWYERS

Level 8, 446 Collins Street Melbourne vIC 3000 Phone: 1300 907 335

PIPER ALDERMAN Level 16, 70 Franklin Street Adelaide SA 5000 Phone: 08 8205 3333

REDCHIP LAWYERS Locked Bag 2 Fortitude valley BC QLD 4006 Phone: 07 3223 6100

RIBA BUSINESS LAWYERS 34 Duporth Avenue Maroochydore QLD 4558 Phone: 07 5479 1488

Offices: Gold Coast | Perth | Sydney servicing clients Australia wide Phone: 1300 064 707 Email: info@riselegal.com.au Website: www.riselegal.com.au

Business description: Fixed Fee Franchise Lawyers

If you are looking to buy a franchise or thinking about franchising your existing business then we can help you every step of the way, keeping you compliant and protected.

We are not like a typical law firm – we hear that all the time and we are very proud of that fact! We really do care about our clients and go out of our way to find the best solutions for their individual circumstances.

Call or email today to find out more about our Fixed Fee Packages. year established: 2012

ROBBINS WATSON

PO Box 2505 Burleigh BC QLD 4220 Phone: 07 5576 9999

ROBERT JAMES LAWYERS

GPO Box 761 Melbourne vIC 3001 Phone: 03 8628 2000

ROBERTS LEGAL

274 Brunker Road Adamstown NSW 2289 Phone: 02 4952 3901

RUSSELL KENNEDY SOLICITORS

Level 12, 469 La Trobe Street Melbourne vIC 3000 Phone: 03 9609 1555

SLATER & GORDON 44 Market Street Sydney NSW 2000 Phone: 1800 555 777

RIsE LEgAL

SLF LAWYERS

Level 8, 160 Queen Street

Melbourne vIC 3001 Phone: 03 9600 2450

STEPHENS LAWYERS & CONSULTANTS

PO Box 16010

Collins Street West vIC 8007 Melbourne vIC 3000 Phone: 03 8636 9100

SWAAB ATTORNEYS

Level 1, 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 5544

TALBOT OLIVIER

Level 8, Wesfarmers House, 40 The Esplanade Perth WA 6000 Phone: 08 9420 7100

THOMSON GEER GPO Box 3909 Sydney NSW 2001 Phone: 02 8248 5800

THYNNE & MACARTNEY

GPO Box 245 Brisbane QLD 4001 Phone: 07 3231 8888

TRESSCOX LAWYERS

Level 9, 469 La Trobe Street Melbourne vIC 3000 Phone: 03 9602 9444

WISEWOULD MAHONY

Level 8, 419 Collins Street Melbourne vIC 3000 Phone: 03 9629 8333

YOUR LAW FIRM

7 Techno Park Drive Williamstown vIC 3016 Phone: 1300 896 500

• Implement

• International

With 26 years in the franchise industry, WFD’s legal professionals have a reputation of being the best in the industry.

To discuss any legal matter concerning franchising your business contact us today.

‘Franchising businesses … Locally, nationally, internationally.’ year established: 1994. I.L. Wollermann Pty Ltd

pOint Of sAle

ADVANTAGE SOLUTIONS

2 Greenwood Street Abbotsford vIC 3067

Phone: 03 8417 9888

CUSTOM HOSPITALITY SYSTEMS

unit 15 / 538 Gardeners Road Alexandria NSW 2015 Phone: 1300 308 603

MINIPOS

PO Box 169

Brunswick Heads NSW 2483 Phone: 1300 791 420

NCR SILVER Phone: 1800 940 975

ORDERMATE 59 Fennell Street Port Melbourne vIC 3207 Phone: 1300 667 067

REDCAT 70 Park Street South Melbourne vIC 3205 Phone: 1300 473 322

RETAIL EXPRESS

Level 10, 320 Adelaide Street Brisbane QLD Phone: 1300 732 618 SHIFT 8 PO Box 981 Woollahra NSW 1350 Phone: 02 9571 4126

SWIFTPOS 10/135 Ferny Way Ferny Hills QLD 4055 Phone: 07 3351 8777

TYRO PAYMENTS 02 8907 1745

VEND HQ 143 Cecil Street South Melbourne vIC 3205 Phone: 03 8593 7854

printing

FREELEASE COPIERS

unit 7, 12-18 Clarendon Street

Artarmon NSW 2064

Phone: 1800 636344

PRINTING BRISBANE

PO Box 597

Springwood QLD 4127 Phone: 0401 838 040

reCruitment

woLLERMAnn fRAnCHIsE dEVELoPMEnTs

Offices: vIC – NSW – QLD

Licensed: SA – WA – NT – TAS

Contact: Colin Crawford Phone: 1300 249 276

Head Office: + 61 3 9999 5488

Email: info@franchisedevelopments.com.au Website: www.franchisedevelopments.com.au

Business description:

At WFD we have a very successful track record in the recruitment of franchisees for well-known national networks and for new franchise groups. We’ve been selling franchisee businesses and handled the recruitment process for franchisors for over 26 years, so our experience is second to none in the Australian franchise industry.

Our Recruitment Services include:

• Personality profiling each candidate

• Preparing marketing recruitment material

• Handling the recruitment process to appoint Franchisees, Master Franchisees and Licensees

• Selling existing franchise groups and their networks

• Assisting International Franchisors enter the Australian market

• Selling internationally Australian Franchisors’ I.P. rights

To discuss recruiting franchisees for your franchise group or to assist international companies expand into Australia and New Zealand, contact us today.

‘Franchising businesses … Locally, nationally, internationally.’ year established: 1994. I.L. Wollermann Pty Ltd

site seleCtiOn & leAsing

BLUEMARQ COMMERCIAL PO Box 95 Padstow NSW 2211 Phone: 0401 138 814

BUSINESS GEOGRAPHICS PO Box 838 Paddington QLD 4064 Phone: 07 3118 5036

CARRIGAN RETAIL CONSULTING 101 Rockbourne Terrace Paddington QLD 4064 Phone: 0419 653 555

CBRE GLOBAL CORPORATES SERVICES

Level 1, 12 Creek Street Brisbane QLD 4001 Phone: 07 3234 9100

DALY INTERNATIONAL

Level 1 Solitaire 12 Help Street Chatswood NSW 2067 Phone: 02 8241 9800

INSITE DATA SOLUTIONS Suite 39, 278 Church Street Richmond vIC 3121 Phone: 1300 336 647

LEASEEAGLE Phone: 1300 887 609

legAl

“Achieving fast growth at the expense of operational efficiency and/or customer service can sometimes be a recipe for disaster. There’s no point building up demand for your products or services if you can’t supply these.”

Tony Meredith

“Cultivate a positive relationship with your franchisor and use it wisely to benefit your business. Your franchisor needs you as much as you need them.”

Greg Nathan

PITNEY BOWES SOFTWARE

Suite 1, Level 1 68 Waterloo Road Macquarie Park NSW 2113 Phone: 02 9437 6255

SPECTRUM ANALYSIS Suite 6, 407 Canterbury Rd Surrey Hills vIC 3127 Phone: 03 9830 0077

VERIMARK 62/23 Narabang Way Belrose NSW 2085 Phone: 02 9450 0099

trAining, mentOring & develOpment

APM TRAINING INSTITUTE Ground Floor, 213 Miller Street North Sydney NSW 2060 Phone: 02 9954 7377

AUSTRALIAN COLLEGE QED Level 1, 410 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 2500

AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS Level 4, 140 Arthur Street North Sydney NSW 2060 Phone: 1800 505 529

AUSTRALIAN MENTORING & FINANCE CENTRE PO Box 368 Hervey Bay QLD 4655 Phone: 0417 199 800

AUSTRALIAN SALESMASTERS TRAINING PO Box 638 Rosebery NSW 1445 Phone: 02 9700 9333

BUDGET ONE 700 Bourke Street Docklands vIC 3008 Phone: 03 9583 7925

CENGAGE EDUCATION 1 Waltham Street Artarmon NSW 2064 Phone: 1300 853 033

FRANCHISE COUNCIL OF AUSTRALIA Suite 6, 307-313 Wattletree Road Malvern East vIC 3145 Phone: 1300 669 030

FRANKLYN SCHOLAR Phone: 1300 918 872

GRIFFITH BUSINESS SCHOOL

Asia-Pacific Centre for Franchising Excellence Building (S07), Room 4.06, South Bank Campus Griffith university, 226 Grey Street South Bank QLD 4101 Phone: 07 3382 1401

INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT PO Box 125 Kilkenny SA 5009 Phone: 08 8348 4438

META MANAGEMENT SOLUTIONS 103/125 Fitzroy St St Kilda vIC 3182 Phone: 03 9016 3827

MIND ATLAS Suite 208, 63 Stead Street South Melbourne vIC 3205 Phone: 03 9696 6469

NATIONAL SALES ACADEMY Level 14, Lumley House 309 Kent Street Sydney NSW 2000 Phone: 02 9994 8033

OPTIVANCE 360 PO Box 943 Bondi Junction NSW 1355 Phone: 0414 577 714

POSITIVE TRAINING SOLUTIONS PO Box 42 Mitcham vIC 3132 Phone: 0419 354 949

PEOPLOGICA Level 2, 42 Atchison Street St Leonards NSW 2065 Phone: 02 9936 9000

PROVEN BUSINESS CONSULTANTS AUSTRALIA Level 19 & 20, 644 Chapel Street South yarra vIC 3141 Phone: 1300 467 222

SHAREMARKET COLLEGE 46 Wharf Street Kangaroo Point QLD 4169 Phone: 1300 309 040

SUPERIOR SERVICE Suite 24, upper Deck 19-21 Jones Bay Wharf, Pirrama Road Pyrmont NSW 2009 Phone: 02 8004 3105

TARGET TRAINING Phone: 1300 736 005

THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849

THE REAL LEARNING EXPERIENCE 15 Amethyst Drive Blackmans Bay TAS Phone: 03 6229 8302

THE STARTUP FACTORY PO Box 319 Turramurra NSW 2074 Phone: 1300 998 553

TRAXION TRAINING Suite 2D, 91 upton Street Bundall QLD 217 Phone: 1300 286 694 VELPIC Phone: 1300 835 742

WILLIAM ANGLISS INSTITUTE 555 La Trobe Street Melbourne vIC 3000 Phone: 03 9606 2330

wOrkplACe COmpliAnCe, heAlth And sAfety

CERTICA

3/457 upper Edward Street Spring Hill QLD 4000 Phone: 0412 002 052

COOEE Level 10, 17 Castlereagh Street Sydney NSW 2000 Phone: 1300 138 012

EMPLOYSURE Level 6/180 Thomas Street Sydney NSW 2000 Phone: 1300 651 415

ENVIRO CHASING SERVICES 38 Hensbrook Loop Forrestdale WA 6112 Phone: 08 9399 1644

PARASOL EMT unit 17, Molonglo Mall Fyshwick ACT 2609 Phone: 1300 366 818

RISK STRATEGIES Suite 1201, 1 Queens Road Melbourne vIC 3004 Phone: 03 9863 8408

SAFETY NAVIGATOR PO Box 780 Potts Point NSW 2011 Phone: 1300 858 818

XXX SECURITY SERVICES 13 Export Park Adelaide Airport SA 5950 Phone: 0433 827 947

ACCOunting & finAnCiAl serviCes

APOLLO ACCOUNTING

PO Box 94

Albany village Albany 0755 Phone: 09 451 9020

BDO BDO House 116 Harris Road East Tamaki, Manukau Phone: 09 274 9340

BDS CHARTERED ACCOUNTANTS

PO Box 7277, Wellesley Street Auckland 1141 Phone: 09 366 1822

BLACKER SMITH & CO Phone: 0 4 555 9090

BNZ Phone: 0800 ASK BNZ

CAD PARTNERS PO Box 65 313 Mairangi Bay, Auckland Phone: 09 277 8278

CHESTER GRAY CHARTERED ACCOUNTANTS 19 Tarndale Grove Rosedale North Shore 0632 Phone: 09 307 1180

CROWE HORWATH Phone: 0800 494 569

DANIEL HUNT & ASSOCIATES Level One, 2 Heather Street Parnell Auckland 1052 Phone: 09 817 5553

EC CREDIT CONTROL PO Box 368 Napier 4140 Phone: 0800 324 768

FRANCHISE ACCOUNTANTS PO Box 230-153 Botany Auckland 2163 Phone: 0800 555 8020

GRANT THORNTON NEW ZEALAND PO Box 1961 Auckland 1140 Phone: 09 308 2570

HAYES KNIGHT NORTH 1, 5 William Laurie Place Albany Auckland 0632 Phone: 09 414 5444

HEWITT SCALETTI WATERS PO Box 76-270 Manukau City, Auckland Phone: 09 262 0874

HUMPHRIES ASSOCIATES PO Box 13 676 Auckland Phone: 09 634 3150

INSPIRED ACCOUNTANTS PO Box 202,235 Southgate, Auckland 2246 Phone: 09 309 2561

KEITH GOODALL & ASSOCIATES PO Box 37223

Parnell, Auckland 1151 Phone: 09 921 4630

KGA LIMITED PO Box 37 223 Parnell, Auckland Phone: 09 921 4630

LENNIE & ASSOCIATES Level 2, 90 Symonds S Auckland Central 1010 Phone: 09 368 1212

MARKHAMS CLARKE CRAW PO Box 919 Dunedin 9054 Phone: 03 477 0032

MONTGOMERY CONSULTANTS PO Box 87424 Auckland 1072 Phone: 09 578 2317

SILVER CHEF PO Box 91379, victoria Street West Auckland Auckland Phone: 0800 443 334

STAPLES RODWAY CHRISTCHURCH PO Box 8039 Christchurch 8440 Phone: 03 343 0599

RIGHT WAY Phone: 0800 555 024

THE NATIONAL BANK OF NEW ZEALAND Phone: 0800 251 858

WHK PO Box 30568 Lower Hutt Wellington Phone: 04 569 9069

YOUNG READ WOUDBERG 13 McLean Street Tauranga 3140 Phone: 07 578 0069

ZEBRA ACCOUNTING Phone: 0800 110 160

bAnks / finAnCiAl institutiOns

ANZ BANK PO Box 91966 Auckland Phone: 1800 801 485

ASB BUSINESS BANKING Level 17, ASB Bank Centre 135 Albert Street Auckland 1140 Phone: 0800 803 804

BANK OF NEW ZEALAND 80 Queen Street Auckland, New Zealand Phone: 0800 275 269

WESTPAC PO Box 934 Auckland 1140 Phone: 09 367 3530

business serviCes

ABC BuSINESS BROKERS

Suite 1-4, 72 Dominion Road Mt Eden Auckland Phone: 09 630 1600

BETTER BuSINESS INSTITuTE Building 2, unit i 3 Ceres Court Mairangi Bay 0632 Phone: 09 477 0490

BuSINESS NETWORK INTERNATIONAL PO Box 60 521 Titirangi, Auckland Phone: 09 817 1185

CDQ COMMuNICATION DESIGN PO Box 89 209 Torbay, North Shore City 0742 Phone: 021 644 545

COLLIERS INTERNATIONAL SAP Tower, Level 27 151 Queen Street Auckland 1010 Phone: 09 358 1888

CREATV

PO Box 90849 victoria Street West Auckland 1142 Phone: 021 905 302

CuMuLO9 PO Box 105 638 Auckland Phone: 09 889 3458

DELOITTE Phone: 09 303 0716

DIGITAL FISHBOWL Auckland Phone: 09 915 3474

EXPRO 77 James Cook Drive Welcome Bay Tauranga Phone: 07 544 5058

FRANCHISE INFINITy Phone: 0800 555 8020

FuSION5 Level 16, 34 Shortland Street Auckland 1010 Phone: +64 9 379 0525

GEO OP PO Box 37340 Parnell Auckland 1151 Phone: 0800 GO GEOOP (464 3667)

HELIuM WORK SEARCH PO Box 1594 Wellington Phone: 04 916 2180

JONES LANG LASALLE PO Box 165 Auckland Phone: 09 366 1666 MyHR 43 Honan Place Avondale, Auckland Phone: 027 382 8390

PARALLEL DIRECTIONS PO Box 895 Shortland Street Auckland 1140 Phone: 09 550 8501

REACH MEDIA NEW ZEALAND PO Box 132 065 Sylvia Park, Auckland Phone: 09 574 4436

REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 0800 231 717

RETAIL EXPRESS Level 14, vodafone on the Quay 157 Lambton Quay Wellington 6011 Phone: 03 5208 008

SANDFIELD INFORMATION SySTEMS PO Box 46 040 Herne Bay Auckland 1147 Phone: 09 303 0579

SWIFTPOS Phone: 09 358 0165

SWITCH BuSINESS PO Box 4442 Shortland Street Auckland Central 1010 Phone: 09 377 7735

THE BuSINESS ENGINE PO Box 31583 Milford Auckland 0742 Phone: 0800 100 059

THE MEDIATOR Phone: 0800 02 6334

uPPER HuTT CITy COuNCIL

Phone: 04 527 2123

VEND HQ Level 1, 2-36 Nuffield Street Newmarket, Auckland 1023 Phone: 09 889 0189

WAIPuNA HOTEL & CONFERENCE CENTRE Phone: 09 526 3024

W GARTSHORE PO Box 2117 Tauranga Bay of Plenty Phone: 07 578 5862

ZEALD WEBSITE DESIGN Level 2, Building E, 42 Tawa Drive Albany Auckland 0632 Phone: 0508 932 748

frAnChise COnsulting & develOpment

AFFILIATED BUSINESS CONSULTANTS

PO Box 9087

Newmarket Phone: 09 630 1600

CHARTIS PO Box 1745 Auckland 1140 Phone: 09 355 3100

EVEREST GROUP PO Box 12700 Hamilton 3248 Phone: 0800 EvEREST

FRANCHISE COACH Phone: 0800 4FRANCHISE

FRANCHISE RELATIONSHIPS INSTITUTE Phone: 0800 4FRANCHISE

FRANCHISE SOLUTIONS PO Box 87 424 Meadowbank Auckland Phone: 0274 966 901

FRANCHIZE CONSULTANTS Suite 4, Level 1 27 Gillies Avenue Auckland Phone: 09 523 3858

GRAPHIC CAFÉ PO Box 301168 Albany Auckland Phone: 09 448 5157

INSPIRED LEARNING SYSTEMS PO Box 102158 North Shore Mail Centre Auckland Phone: 09 441 2164

LINK BUSINESS BROKING PO Box 123 24

Penrose Auckland 1642 Phone: 09 579 9226

MEGA SERVICES FRANCHISE CONSULTANTS PO Box 3061 Christchurch Phone: 03 384 4885

SELECTOR PO Box 301 265 Albany Auckland 0632 Phone: 09 379 5270

THE FRANCHISE COACH 401 Great South Road Ellerslie Auckland 1061 Phone: 09 580 1556

THEXTON ARMSTRONG PO Box 544

Drury New Zealand 2247 Phone: 09 9653 861

insurAnCe brOkers

APEX GENERAL PO Box 74088 Green Lane Auckland 1546 Phone: 09 520 9441

BARLEY INSURANCE PO Box 1412 Shortland Street Auckland 1140 Phone: 09 827 7266

BREATHE LIFE PO Box 302 548 North Shore City, Auckland Phone: 09 476 2406

it & COmmuniCAtiOns

1PLACE PO Box 125152 St Heliers Auckland Phone: 09 520 0612

KEEP IT SAFE Phone: 0800 14 11 14

RIPPED ORANGE PO Box 7542 Sydenham Christchurch Phone: 03 377 9499

STREAMSMART Wellington New Zealand Phone: 02 9133 8607

lAwyers

A J PARK PO Box 949 Wellington 6140 Phone: 04 473 8278

ASCO AGMEN-SMITH PO Box 3695 Auckland 1140 Phone: 09 308 8070

ANTHONY HARPER PO Box 2646 Christchurch 8041 Phone: 03 379 0920

BALDWINS PO Box 5999 Wellesley Street Auckland 1141 Phone: 09 373 3137

BANNISTER & VON DADELSZEN PO Box 745 Hastings 4156 Phone: 06 870 7820

BELL GULLY 48 Shortland Street Auckland 1140 Phone: 09 916 8800

BOTHERWAY LEGAL PO Box 1069 Hamilton Phone: 07 839 1122

BOTTING LEGAL PO Box 6855 Wellesley Street Auckland 1141 Phone: 09 950 3880

CARSON FOX BRADLEY PO Box 37403 Parnell Auckland 1151 Phone: 09 966 1100

COONEY LEES MORGAN PO Box 143 Tauranga 3140 Phone: 07 578 2099

DAVENPORTS HABOUR PO Box 302558 North Harbour, Auckland Phone: 09 915 4380

DEIRDRE WATSON, BARRISTER PO Box 3886 Shortland Street Auckland 1140 Phone: 09 309 6988

DUNCAN COTTERILL PO Box 5326 Auckland 1141 Phone: 09 309 1948

FORTUNE MANNING PO Box 4139 Auckland 1140 Phone: 09 915 2401

FRASER POWRIE PO Box 108 132 Symonds Street Auckland 1003 Phone: 09 366 0666

GAZE BURT PO Box 91345 victoria Street West Auckland 1142 Phone: 09 303 3764

GCA LAWYERS PO Box 3241 Christchurch 8140 Phone: 03 365 1347

GIBSON SHEAT PO Box 2966 Wellington 6140 Phone: 04 4569 4874

GLAISTOR ENNOR PO Box 63 Shortland Street Auckland 1140 Phone: 09 356 8243

GOODWIN TURNER Building D, 63 Apollo Drive Albany Auckland Phone: 09 973 7350

GOVETT QUILLIAM 1 Dawson Street Private Bag 2013 Dx NP90056 New Plymouth Central 4342 Phone: 06 768 3700

HARMANS LAWYERS PO Box 5496 Christchurch 8542 Phone: 03 352 2293

HARRIS TATE PO Box 1147 Tauranga Phone: 07 578 0059

HESKETH HENRY Private Bag 92093 Auckland 1142 Phone: 09 375 8700

HUNTER & CO PO Box 2772 Wellington 6140 Phone: 04 801 5040

IZARD WESTON PO Box 5348 Wellington 6145 Phone: 04 473 9447

JACKSON RUSSELL Level 13, 41 Shortland Street Auckland CBD Auckland Phone: 09 303 3849

JAMES & WELLS INTELLECTUAL PROPERTY

Private Bag 11907

Ellerslie, Auckland 1542 Phone: 09 914 6740

KENSINGTON SWAN

Private Bag 92101 victoria Street West Auckland 1142 Phone: 09 379 4196 Wellington Phone: 04 499 7809

AuCKLAND

LEgALVIsIon

41 Shortland Street, Auckland 1010

Contact: Legalvision Phone: 0800 005 570 Email: info@legalvision.co.nz Website: https://legalvision.co.nz

Business description:

Legalvision’s experienced franchise lawyers have assisted hundreds of franchisors, franchisees and potential franchise operators across Australia and New Zealand. Our industry-leading membership for franchises offers unlimited legal advice consultations and contracts for a low monthly fee. This includes drafting and reviewing franchising and leasing documents, registration of trade marks and assistance with employment law, Franchise Code and consumer laws.

Our innovative business model and custombuilt technology allows our lawyers to provide a faster, better quality and more cost-effective client experience. Legalvision has assisted more than 200,000 businesses and franchises and was recently named the fastest-growing law firm in the Asia-Pacific by the Financial Times as well as Law Firm of the year. year established: 2012

MACDONALD LEWIS LAW

92 Parnell road Auckland 1151 Phone: (09) 307 3324

MACKY ROBERTON PO Box 37622

Parnell, Auckland 1151 Phone: 09 358 4558

RAINEY COLLINS PO Box 689 Wellington 6140 Phone: 04 473 6850

SARAH PILCHER THE FRANCHISE LAWYER PO Box 12291

Penrose Auckland Phone: 0275 649942

SIMPSON GRIERSON

Lumley Centre, 88 Shortland Street Auckland 1010 Phone: 09 358 2222

STEWART GERMANN LAW OFFICE PO Box 1542 Auckland Phone: 09 308 9925

WALKER & CO PO Box 5605 Wellington Phone: 04 499 7809

URLICH MCNAB KILPATRICK PO Box 633

Whangarei 0140 Phone: 04 9470 2400

pr & Advertising

IMAGE CENTRE

PO Box 78070 Grey Lynn Auckland Phone: 09 360 5700

THE RADIO NETWORK 54 Cook Street Auckland CBD Auckland Phone: 09 367 4646

ONLINE RESULTS unit 10/ 6 Omega Street Rosedale Albany Auckland Phone: 0800 333 510

SPYGLASS GROUP 17 Nixon Street Grey Lynn Auckland Phone: 09 915 0086

index a-Z

A USTRALIA

‘yES’ OPTuS SHOP 89

1 300 CLEANING 75

10 THOuSAND FEET 104

1300 4 WASTE 75

1300 EZyCALL 103

1582 COFFEE 78

1800 ON HOLD 104

1800-GOT-JuNK? 83

1800PAINTER 72

4 SEASONS GuTTER PROTECTION 72

7-ELEvEN STORES PTy LTD 87

9D ACTION CINEMAS 77

9ROuND 82

A LA TuRKO 80

A TABLE FOR SIx 77

AA REALESTATE & BuSINESS BROKERS 104

AAA uNIFORM CENTRAL 73

AARROW ADvERTISING 69

ABC NuRSERy HIRE 74

ABS AuTO BRAKE SERvICE 70

ACCOR HOTELS 84

ACE BODy CORPORATE MANAGEMENT 86

ACE CLEANING SERvICES 75

ACS COMMERCIAL CLEANING 75

ACTION COACH 76

ACTuATOR SySTEMS AuSTRALIA 107

AD MARKETING AuSTRALIA 103

ADDISONS SOLICITORS & ATTORNEyS 108

ADENBROOK HOMES 72

ADP 102, 104

ADvANCE PET SITTING 85

ADvANCED NATIONAL SERvICES 72

ADvANTAGE SOLuTIONS 111

AFEA AGED CARE 69

AGILITy MERCEDES-BENZ FINANCIAL 104

AGL RETAIL ENERGy 87

AIRCOAT AuSTRALIA 83

ALDON TuTORING 76

ALI BABA 80

ALIvE CLINICS 71

ALL STRIPPED 83

ALLENS LINKLATERS 108

ALLIANCE PROJECT SERvICES 106

ALLPOS 104

ALPHA-H CONCENTRATED SKINCARE 71

ALTER IT 76

AMALGAMATED PEST CONTROL 83

AMAZING CLEAN 75

AMC COMMERCIAL CLEANING 75

AMCAL - SIGMA HEALTHCARE 87

ANDERSENS FLOOR COvERINGS 87

ANDERSON RICE LAWyERS 108

ANIMALS ON THE MOvE 74

ANyTIME FITNESS 82

ANZ BANKING GROuP 104

ANZ MOBILE LENDING 68

AON FRANCHISE INSuRANCE 107

APCO SERvICE STATIONS 87 APEx PACIFIC 84

APM TRAINING INSTITuTE 112

AQuATIC ACHIEvERS 76

ARAMEx 73

ARBONNE INTERNATIONAL- AuSTRALIA 71

ARMSTRONG LEGAL 108

AROMA CAFÉ 78

AROMAS 78

ARRIvE ON TIME APPLIANCE REPAIRS 84

ARRIvIS 107

ARTHuR MuRRAy DANCE STuDIOS 82

ASCENDER PAyROLL SERvICES 104

ASHuRST SyDNEy 108

ASSuRED HOME LOANS 102

ATKINSON vINDEN 108

ATTWOOD MARSHALL LAWyERS 108

AuS-DENT 70

AuSSIE DISPOSALS 87

AuSSIE FARMERS DIRECT 76

AuSSIE HOME LOANS 68

AuSSIE MOBILE GROOMING 84

AuSSIE MORTGAGE MASTERS 68, 73

AuSSIE OuTDOOR ALFRESCO CAFÉ BLINDS 83

AuSSIE PHONE BROKERS 107

AuSSIE POOCH MOBILE 85

AuSSIE SKIP BAGS 72

AuSTRALIA POST 87

AuSTRALIA WIDE IT 76

AuSTRALIAN ACCOuNTING & FRANCHISING PROFESSIONALS 102

AuSTRALIAN BABy HANDS 74

AuSTRALIAN BuSINESS & LENDING SOLuTIONS 102, 104

AuSTRALIAN BuSINESS CONSuLTING

& SOLuTIONS 112

AuSTRALIAN CAPITAL HOME LOANS 104

AuSTRALIAN CARPET DyING 83

AuSTRALIAN COLLEGE QED 112

AuSTRALIAN DIAL-A-DIGGER 72

AuSTRALIAN FRANCHISING SySTEMS 106

AuSTRALIAN HOT WATER 72

AuSTRALIAN LENDING CORPORATION 104

AuSTRALIAN MENTORING & FINANCE CENTRE 112

AuSTRALIAN PAvING CENTRE 72

AuSTRALIAN SALESMASTERS TRAINING 112

AuSTRALIAN SKIN CLINICS 71

AuSTRALIAN STRATA MANAGEMENT 86

AuSTvENDING 90

AuSTWISE FINANCIAL SERvICES 102

AuTO BODy CAPTAIN 70

AuTO KLENE 70

AuTO MASTERS AuSTRALIA 70

AuTO ONE AuSTRALIA 70

AuTO PRO 70

AuTOBARN 70

AuTOPRO 87

AvENTuS 108

AvENuE SOLuTIONS 108

AvG INTERNET SECuRITy 107

AvID TECH MuLTIMEDIA 104

AWARD BOOKKEEPING COMPANy 73

AxIA ACCOuNTS 102

AxSESSTODAy 104

B2B LAWyERS 108

BABO GROuP 102

BACKCARE & SEATING 82

BAKER & MCKENZIE 108

BAKER LOvE LAWyERS 108

BAKERS DELIGHT AuS 78

BALLOON DÉCOR 104

BANJO’S TASMANIAN BAKERy CAFE 78

BANK OF QuEENSLAND 104

BANK OF QuEENSLAND (BOQ) 68

BANKWEST BuSINESS 104

BARBEQuES GALORE 87

BARK BuSTERS + DOG TRAINING 85

BARKER MEIER INSuRANCE BROKERS 107

BARRETT WALKER 108

BARTERCARD AuSTRALIA 73

BASE ZERO MOBILE ROCKCLIMBING 84

BASKIN ROBBINS ICE CREAM 80

BATHROOM WERx 72, 83

BATTERy BAR 87

BATTERy WORLD 87

BATTERy ZONE 73

BAyBRIDGE LAWyERS 108

BB’S CAFÉ 78

BBx 73

BCI BuSINESS BROKERS 73

BCMC SOLuTIONS 73

BDO AuSTRALIA 102

BEACH HOuSE BAR & GRILL 79

BEARD PAPA 80

BEATTy MARKETING SOLuTIONS 103

BEAuMONT TILES 72

BEAuMONT TILES 87

BEAuREPAIRES 70

BEBRITE CLEANING 75

BEDS FOR BACKS 87

BEDSHED FRANCHISING PTy LTD 87

BEER IN A BIN 77

BEETLE BRANDING 102, 103

BEGIN BRIGHT 74

BELL LEGAL GROuP 108

BELLE PROPERTy 86

BEN & JERRy’S 80

BENDIGO AND ADELAIDE BANK 102

BENGA DESIGNS 102, 103

BENIE 103

BENNETT & PHILP SOLICITORS 108

BEv MARKS BED AuSTRALIA 88

BICyCLE SuPERSTORE 88

BIG DAD’S PIES 78

BIG FuN 74, 77

BIG PADDLE CO 74

BIGGIN & SCOTT 86

BIKE FORCE 88

BILL BuDDy 104

BILLINGS CLOAK 108

BILLy BROWN CLEANING 75

BING BOy 80

BISCuIT® 103

BIZ GEAR 70

BIZZI BEEZ RESIDENTIAL CLEANING 75

BK’S TAKEAWAy 80

BLACK AND WHITE HOME SERvICES 83

BLOOMTOOLS 84

BLOW DRy BAR 82

BLuE SPIRIT 88

BLuE WHEELERS, WASH CLIP AND GROOM 85

BLuEMARQ COMMERCIAL 111

BLyGOLD AuSTRALIA 72

BOB JANE T-MARTS 70

BODIEZ 24/7 82

BODyTECH 82

BONBONS BAKERy 78

BOOKS AND GIFTS DIRECT 76

BOOKS ONSITE 102

BOOKWIZ BOOKKEEPING 68

BOOST JuICE BARS 80

BOSETTI WINDOW SOLuTIONS 84

BOx CORPORATION 90

BOxING FIT 82

BPO CONNECT 102

BRAKES PLuS 70

BRAMALCO 72

BRAZILIAN BEAuTy 71

BRAZILIAN BuTTERFLy AuSTRALIA 71

BREADTOP 78

BRENNANS SOLICITORS 108

BRICKS 4 KIDS 74

BRIDGESTONE SELECT 70 BRIGGENS 88

BRIGHTEyES HATS THONGS SuNGLASSES 88

BRODIES MEALMAKERS 80

BROOKLyN uNDERWRITING SERvICE 107

BROTZEIT INTERNATIONAL 79

BROWN WRIGHT STEIN 108

BRuMBy’S BAKERIES 78

BRuMBy’S GO! 78

BSF GROuP 104 BSR GROuP 88

BuBBAS PIZZA PASTA & MORE 80

BuCHANAN 108

BuCKING BuLL 80

BuDGET ONE 112

BuDGET RENT A CAR AuSTRALIA 87

BuRGER EDGE 80

BuRGER uRGE FRANCHISING 80

BuRRITO BAR 79

BuSH ESSENTIALS 71

BuSINESS COMMuNICATIONS MANAGEMENT 102, 103

BuSINESS CONCEPTS GROuP 102

BuSINESS DEvELOPMENT ALLIANCE 106

BuSINESS DEvELOPMENT COMPANy 106

BuSINESS EvENTS TASMANIA 104

BuSINESS GEOGRAPHICS 111

BuSINESS INTERNATIONAL 106

BuSINESS LENDING 107

BuSINESS SA 104

BuSy BOOKKEEPING 68

ByWATERS TIMMS LAWyERS 108

CABOT SQuARE WA 102

CAD PARTNERS 102

CAFE2u 84

CAKE IT AWAy 88

CALTEx AuSTRALIA 88

CAPIFy 102

CAPIFy 104

CAPITAL GuARDIANS 69

CAPITAL MuTuAL INSuRANCE BROKERS 107

CAPITAL TRuST 68

CAPPuCCINO xPRESS 84

CAPPuCCINO xPRESS MOBILE CAFÉ 78

CAR CARE AuSTRALIA 70

CAR KIT COMPANy 70

CARGROOMERS 70

CARIBLuE 106

CARPET COuRT FLOORING CENTRES 88

CARRIGAN RETAIL CONSuLTING 111

CARTRIDGE WORLD 88

CASH LOAN MONEy CENTRES 102

CASHFLOW IT FINANCE 107

CASHMART (AuST) 88

CAvALIER HOMES 72

CBRE GLOBAL CORPORATES SERvICES 111

CENGAGE EDuCATION 112

CENTRAL COAST BuSINESS LAWyERS 108

CENTRE STAGE DANCEWEAR 88

CENTuRy 21 AuSTRALIA 86

CEO CONSuLTING 106

CERTICA 112

CERTuS LEGAL 108

CFI FINANCE SERvICES 107

CFI FRANCHISE FINANCE 104

CFO ON-CALL 68

CHAMPION LEGAL 109

CHANGING PLACES 86

CHARCOAL CHICKEN ExPRESS 80

CHAS CLARKSON 104

CHEM-DRy 75

CHICKEN ExPRESS SySTEM 81

CHICKEN TREAT 79

CHIPMuNK’S PLAyLAND & CAFE 74

CHOCOLATE GRAPHICS 80

CHOCOLATERIA™ SAN CHuRRO 78

CIB ACCOuNTANTS AND ADvISORS 102

CIBO ESPRESSO 78

CIRCLE OF LOvE WEDDINGS 77

CIRILLO LIGHTING & CERAMICS 83

CITIWIDE FRANCHISING 68

CITy CAvE 71

CITy DISCOuNT TyRES (SA/WA) 70

CITy FARMERS DOGWASH 85

CITy PACIFIC FINANCE 107

CIvIC MANAGED SERvICES 106

CLARK RuBBER 85

CLARK RuBBER GROuP PTy LTD 88

CLAyTON uTZ 109

CLEAN GREEN STRATA 75

CLEANING WIZARD 75

CLEANTASTIC 75

CLuB ASSIST 70

CLuB FINANCIAL SERvICES 102

COAST TO COAST THE GOLDEN ROAST 81

COATES GROuP 102

COATES SIGNCO SERvICE 103

COCO CuBANO 79

CODERS 107

COFFEE BELLA 84, 104

COFFEE CuLTuRE 78

COFFEE GuRu 78

COFFEE MACHINE ExPRESS 76

COLD ROCK ICE CREAMERy 80

COLEMAN GREIG 109

COLLINS BOOKSELLERS 88

COLONIAL PLANTATION SHuTTERS 83

COLOR TECH SySTEMS 70

COMINO PRASSAS 109

COMMERCIAL FOOD MACHINERy 104

COMMONWEALTH BANK 104

COMMuNIKATE ET AL 102, 103

COMPLETE FRAMING 88

COMPLETE PROPERTy REJuvENATION 83

COMPuTER GyM 76

COMPuTER TROuBLESHOOTERS 74, 76

CON-x-ION 89

CONCEPT FACTORy 102

CONCEPT FACTORy 103

CONCRETE TAxI 72

CONDON ASSOCIATES 102

COOCHIE HyDROGREEN 84

COOEE 112

COOKING THE BOOKS 107

COOLABAH TREE CAFÉ 81

COOPER AuTOMOTIvE 70

COOPER GRACE WARD 109

CORDLESS FILTER MACHINE 74

CORE9 FITNESS 82

CORPORATE THEATRE 104

COSOFF CuDMORE KNOx 109

COST REDuCTION ANALySTS 104

COuNTRy CHICKEN 81

COuRIERS PLEASE 76

CRAvE COMMuNICATIONS 89

CRAvE ICE CREAMERy 80

CRAZy CANDLES 83

CREATIvE BREW MARKETING AND DESIGN 102, 103

CREATIvE By DESIGN 86

CREATIvE DESIGN 104

CRECER CONSuLTING 106

CREEPy CRAWLEy PEST CONTROL 76

CREMA ESPRESSO 78

CRESTCOM MANAGEMENT TRAINING 76

CROC’S PLAyCENTRE 74

CROISSANT ExPRESS 81

CROOMO 107

CRuST GOuRMET PIZZA BAR 81

CRyO AuSTRALIA 82

CTA AuSTRALIA 104

CuLLEN MACLEOD 109

CuPA NuTZ 90

CuRvES INTERNATIONAL 82

CuRWOODS LAWyERS 109

CuSTOM CAR CARE 70

CuSTOM HOSPITALITy SySTEMS 77

CuSTOM HOSPITALITy SySTEMS 111

CxPRESSO 78

CyROCLINICS AuSTRALIA 71

DAIMLER FLEET MANAGEMENT 104

DALy INTERNATIONAL 111

DANNy BOyS ROCK STAR SANDWICHES 78, 80, 81

DASH DOG WASH 85

DAvID LEGAL 109

DAvID REID HOMES 72

DC STRATEGy 106

DCG DONALDSON CONSuLTING GROuP 106 DECKSEAL 72, 83

DEEPEND 103 DELOITTE 104

DEMOGRAPHICS ONLINE 106 DESIGN DESIGN 104 DESIGN GALLERy 104

DESTINy FINANCIAL SOLuTIONS 68

DFK EvERALLS 102

DIAL-A-DIGGER 72

DIAL-AN-ANGEL 83

DIBBSBARKER 109

DIFFuSEHR 104

DIRTy CHOOK 103

DISCOuNT DRuG STORES - 88

DIvERSE SHOPFITTERS 104

DIvERSIFIED ExHIBITIONS 104

DIxON HOMES 72

DKM GROuP 102

DL COFFEE 78

DLA PIPER 109

DMAW 109

DMC DIGITAL 102

DMC DIGITAL 103

DOGTECH 85

DOGuE FRANCHISING 85

DOLLAR CuRTAINS 88

DOME COFFEES AuSTRALIA 79

DOMINION COLANCO PRINT GROuP 103

DOMINO’S PIZZA 81

DON’T FRET PET! 85

DONuT KING 80

DONuT KING MOBILE 84

DOvETAIL BRAND ENGAGEMENT 107

DOWNINGS LEGAL 109 DR BOOM 88

DREAM DOORS 72

DREAMWEAvERS EvENT CREATORS & PRODuCERS 104

DRuG SAFE 84

DRuMMOND GOLF SHOPS 88

DRyMASTER CARPET CLEANING 76

DuPLEx CLEANING MACHINES 76

DW FOx TuCKER 109

DyMOCKS 74

EAGLE BOyS DIAL-A-PIZZA 81

EARTHBORN 88

EASyWAy AuSTRALIA 78

EBuSINESS LOAN 104

ECHOICE 102

ECO PEST CONTROL 83

ECOMIST 76, 83

ECOSMART HOT WATER 89

EFM HEALTH CLuBS 82

EGNATIuM 104 ELECTRODRy 76

ELITE CARPET DRy CLEANING 83 ELLA BACHE 71

EMAC CONSTRuCTIONS 72 EMBROIDME 74

EMPLOyRITE 104

EMPLOySuRE 112

ENDOTA SPA 71

ENDRuST PTy LTD 70

ENERGIS 72

ENSuITES ON TOW 83

ENTEGy 107

ENTERPRISE 21 106

ENvIE FITNESS 82

ENvIRO CHASING SERvICES 112

ENZED HOSE DOCTORS 84

EPIWEB 107

EQuINE STAFF EMPLOyMENT 77

ESPRESSO MOBILE CAFÉ 84

ESPRESSO TO GO MOBILE CAFE 78

ESSENTIAL BRANDS 78

ESSENTIAL BEAuTy 71

EuROPCAR 70

EvENT PHOTOGRAPHy.COM 85

EvENTS 720 104

EvOLuTION LASER CLINICS 71

ExALT 4TH PARTy SOLuTIONS 104

ExPENSE REDuCTION ANALySTS 68

ExPLORE & DEvELOP 74

ExPRESS BOOKKEEPING 68

ExPRESS EMPLOyMENT FRANCHISING 77

ExPRESS EMPLOyMENT SERvICES 74

Ey 102

EZICLEEN 76

EZyACCOuNTS 68

EZyPAyROLL 104

F45 TRAINING 82

FAB CLEANING SERvICES 76

FAB SAO 107

FAD CHEER AND DANCE 82

FAIR DINKuM SHEDS 72

FANCy FILLINGS 81

FANTASTIC CLEANING 76

FAST EDDy’S CAFÉ 78

FASTA PASTA 79

FCB GROuP 109

FEINAuER 109

FERGuSON CANNON 109

FERGuSON PLARRE BAKEHOuSES 78

FERNWOOD WOMEN’S HEALT H CLuBS 82

FIBRENEW INTERNATIONAL LTD 84

FIFO CAPITAL 68

FILTAFRy 84

FINEST ALTERATIONS 76

FINLEASE 102

FIRST CLASS ACCOuNTS 68

FIRST CLASS CAPITAL 68

FITCHIPS 81

FITNESS ENHANCEMENT 82

FIvE DOGS 81

FIx ‘N’ CHIPS 83

FIxZIT AuSTRALIA 70

FLANNERyS NATuRAL GROCERS 80

FLASH MORFFEW PHOTOS 85

FLEET & vEHICLE PuRCHASING 104

FLIGHT ExPERIENCE 77

FLIP OuT – TRAMPOLINE ARENA 74

FLORAL IMAGE 74

FLOWER AND HART 109

FLOWER POWER 84

FLuIDRIvE AuTOMATIC TRANSMISSIONS 70

FLux CREATIvE 103

FMW ACCOuNTANTS 102

FOCALPOINT COACHING 77

FONEBOx 107

FOODCO GROuP 80

FOODWORKS 88

FOOTBALL STAR ACADEMy 74

FOOTBALL STAR ACADEMy 82

FORDHAM 102

FORMALWEAR ExPRESS 84

FORTy WINKS 88

FOuNDATION WORKS 69

FOuR SEASONS GuTTER PROTECTION 83

FOx MOWING 84

FOx MOWING 89

FRAMECOR 85

FRANCHISE 4 u 106

FRANCHISE ADvISORy CENTRE 106

FRANCHISE CENTRAL 106

FRANCHISE CLOuD SOLuTIONS 107

FRANCHISE COuNCIL OF AuSTRALIA 112

FRANCHISE INSuRANCE 74

FRANCHISE LEGAL 109

FRANCHISE READy 106

FRANCHISE RELATIONSHIPS INSTITuTE 106

FRANCHISE SIMPLy 106

FRANCHISE SySTEMS GROuP 106

FRANCHISE WORKS 106

FRANCHISEE SuCCESS 106

FRANCHISING INTERNATIONAL 106

FRANCHISING1ST 107

FRANCK PROvOST 82

FRANDATA & AuSTRALIAN FRANCHISE REGISTRy™ 105

FRANKLyN SCHOLAR 112

FREECHOICE STORES 88

FREEDOM FuRNITuRE 88

FREEDOM TAxATION SERvICES 102

FREELEASE COPIERS 111

FRENCHAMS INDOOR PLANT HIRE 87

FRESH JuICE vENDING 90

FRITZ GELATO 80

FROGS HOuSE WASHING 76

FRONTLINE RECRuITMENT GROuP 77

FRuITION TuITION 77

FRuIZBERRy 79

FuLLy PROMOTED BRAND APPAREL 70

FuSE 103

FuSION5 105

G.J. GARDNER HOMES 72

G4 GuITAR SCHOOLS 77

GABLE LAWyERS 109

GADENS LAWyERS 109

GAFFNEyS EvENT LOGISTICS 105

GAMEKING AuSTRALIA 90

GAMES 2 u 77

GAMETRADERS 88

GARLO’S PIES 78

GASPOWER 70

GECKO SPORTS 74

GEEKS ON CALL 76

GELARE 78

GELATINO 80

GELATISSIMO 80

GENESIS FITNESS CLuB 82

GEOWASH 70

GET THREADED 71

GFC CAFÉ 81

GLASS ART AuSTRALIA 74

GLASS TECHNOLOGy 70

GLOBAL SAFE TECHNOLOGIES AuSTRALIA 72

GLORIA JEAN’S COFFEES 78

GO GECKO PROPERTy SALES 86

GO SuSHI 81

GODFREyS 88

GOGETTA 107

GOLDEN FRIED CHICKEN 81

GOLDEN NuTS FRANCHISING 80

GOLDEN ROAST (THE) 81

GOOD BuSINESS CONSuLTING 105

GOOD GAMES 88

GOODyEAR AuTOCARE 70

GOOP GuyS 72

GRACEFuL SOLuTIONS 105

GRAHAMS GARDEN CARE 84

GRAHAMS HOME CLEANING CARE 76

GRANITE TRANSFORMATIONS 72

GRANT THORNTON 102

GRASSHOPPER SOCCER 74

GRAySONS GuTTER GuARD 83

GREEN CLEAN WHEELIE BIN 74

GREEN CLEEN 76

GREENBIZCHECK 83

GREy ARMy MANAGEMENT 83

GRIFFITH BuSINESS SCHOOL 112

GRILL’D – HEALTHy BuRGERS 79

GRINNERS CATERING 84

GRIP GuARD 72

GROuP SEvEN FRANCHISING 106

GROuT PERFECT 72

GROuT PRO 72

GSM LAWyERS 109

GuARDIAN - SIGMA HEALTHCARE 88

GuAvA BEAN ESPRESSO BAR 78

GuTTER-vAC 83

GyMBAROO 75

H&R BLOCK 68

HAARSMA LAWyERS 109

HAIRDRESSERS ON THE MOvE 84

HAIRFREE 71

HAIRHOuSE WAREHOuSE 82, 88

HALL & WILCOx 109

HALL CHADWICK 102

HAN’S CAFE 78

HANNAFORD - SEED PROTECTION SPECIALIST 83

HARCOuRTS 86

HARDWARE2SITE 72

HARRy’S CAFÉ DE WHEELS 78

HARvEy WORLD TRAvEL 89

HAyES KNIGHT 102

HEADMARK 103

HEALTHy HABITS 81

HEALTHy INSPIRATIONS 82

HEALTHy LIFE 88

HELEN O’GRADy CHILDREN’S DRAMA

ACADEMy 77

HELLO HARRy 79

HENNy PENNy HATCHING 75

HERTZ AuSTRALIA 87

HEy DEE HO MuSIC 77

HIDOW AuSTRALIA 82

HILL ROGERS 106

HILLHOuSE BuRROuGH MCKEOWN 109

HIP POCKET WORKWEAR & SAFETy 70

HIRE A HuBBy 83

HIRE A TRADESMAN 84

HIRE FOR BABy 75, 87

HITMAN PROFESSIONAL PEST CONTROL 84

HOG’S AuSTRALIA 79

HOLDING REDLICH 109

HOLIDAyxP 105

HOLISTIC GROuP 71

HOLMAN WEBB LAWyERS 109

HOMBRE MExICAN CANTINA 81

HOME CARING 69

HOME ENTERTAINMENT ExPRESS 87

HOME ICE CREAM 84

HOME INSTEAD SENIOR CARE 69

HOME SERvICE PROFESSIONALS 83

HOME SORTED! 83

HORSELAND 88

HOSEMASTERS INTERNATIONAL 85

HOSPITALITy EQuIPMENT 2020 105

HOTONDO HOMES 72

HOuSE 88

HOuSE GuRu 85

HOuSEMAIDS FRANCHISES 76

HOuSEPROuD CLEANING 76

HOuSEWORK HEROES 83

HOuSPECT FRANCHISING SySTEMS 72

HOWARD RICH & ASSOCIATES 102, 103

HOWARDS STORAGE WORLD 88

HR CENTRAL 105

HR COACH 74

HR COACH AuSTRALIA 77

HSS FINANCE 104

HuDSONS COFFEE 78

HuNGRy JACK’S 81

HuNT & HuNT 109

HWL EBSWORTH 109

HyDRAuLINK PTy LTD 85

HyDROKLEEN 76

HyPOxI AuSTRALIA 82

IAN DIFFEN THE TyRE FACTORy (WA) 70 IBALANCE BuSINESS INSTITuTE 74

IBROW THREADS 71

IBS INFOTECH 105

ICMI 74

ICMI SPEAKERS & ENTERTAINERS 105

ICON vISuAL MARKETING 105

ICPRINT AND DESIGN 85 IGA 88

IMAGE GROuP 74

IMPRESSIONABLE KIDS 75

IN.CuBE8R GALLERy 88 IN2FOODS 76

INBLOOM FLORIST 88

INDIA AT HOME 80 INFORMATEL 103 INKSPOT 88 INKy FEET 75

INSITE DATA SOLuTIONS 111 INSPECT My HOME 86

INSPIRATIONS PAINT 88

INTEGRATED WORKFORCE SOLuTIONS –IWS 102

INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT 112

INTERNATIONAL KEyRETuRN 74 INxPRESS 74

IP PARTNERSHIP 109

IP SOLuTIONS INTERNATIONAL 105 ISLAND WAy SORBET 80

IWS AuSTRALIA 105 JAGO 105

JAMAICA BLuE CAFE 78

JAMES’ HOME SERvICES AuSTRALIA PTy LTD 76

JAN-PRO CLEANING SySTEMS 76 JANI-KING AuSTRALASIA 76

JAx TyRES 70

JAyMAK - FOOD & BEvERAGE REFRIGERATION 74

JC uNIQuE BEAuTy AND LASER CLINIC 71

JDL STRATEGIES 86

JEJAK GRAPHICS 105

JESTERS 81

JETSET TRAvELWORLD GROuP 89

JETTS FITNESS 24/7 82

JEuNESSE GLOBAL 71

JIM’S ANTENNA’S 89

JIM’S BATH RE-SuRFACING 83

JIM’S BATH SuRFACING 83

JIM’S BIN CLEANING 76

JIM’S BLIND CLEANING 76

JIM’S BOOKKEEPING 68

JIM’S BuILDING INSPECTIONS 72

JIM’S BuILDING MAINTENANCE 72

JIM’S CAR CLEANING 70

JIM’S CARPET CLEANING 76

JIM’S CLEANING 76

JIM’S COMPuTER SERvICES 76, 83

JIM’S DIGGERS 72

JIM’S DOG WASH 85

JIM’S ELECTRICAL 83, 90

JIM’S FENCING 72

JIM’S FINANCE PROFESSIONALS 68

JIM’S FLOORS 72

JIM’S GLASS 90

JIM’S MOWING 84

JIM’S PAINTING 72

JIM’S PAvING 72

JIM’S PERGOLAS 72

JIM’S PEST CONTROL 83, 85

JIM’S PLuMBING 90

JIM’S POOL CARE 83, 85

JIM’S PRESSuRE CLEANING 76

JIM’S ROOFING 72

JIM’S SECuRITy DOORS 90

JIM’S SHADE SAILS 72

JIM’S SKIP BINS 72, 87

JIM’S SOLAR 90

JIM’S TEST AND TAG 77

JIM’S TREES 84

JIM’S WINDOW CLEANING 76

JIM’S WINDSCREENS 85

JOHN BRENNAN HAIR FRANCHISING 82

JONNEE COFFEE 78

JOSEPH DAHDAH & CO uNIFORMS 105

JuMP! SWIM SCHOOLS 75

JuST BETTER CARE 69

JuST CuTS 82

JuST LASHES 71

JuST NOW vENDING 90

K2 RECRuITMENT 77

KANKLEAN 76

KARL CHEHADE DRy CLEANING 76

KARMAN GROuP 107

KEEN TO CLEAN GROuP 76

KEEP LEFT PR 105

KELLS LAWyERS 109

KELLy SPORTS 88

KEMP STRANG 109

KENKLEEN WINDOW CLEANING 76

KENNy’S CARDIOLOGy 88

KFC 81

KHQ LAWyERS 109

KICK! JuICE BARS 80

KIDZ ‘N SPORT 75

KINDERDANCE 75

KINDy DANCE TIME 75

KING INSuRANCE BROKERS 107

KING OF THE PACK 88

KINGS 85

KIP MCGRATH EDuCATION CENTRES 77

KLEENIT 76

KOALA KRANE 90

KOOLER ICE 90

KRNETA BuILDING SuRvEyORS 105

KuMON EDuCATION 77

KWIK KERB 84

KWIK KOPy AuSTRALIA 85

Kx PILATES 82

LA PORCHETTA 79

LAC LAWyERS 109

LAING AND SIMMONS REAL ESTATE 86

LAS OLAS 80

LASER CLINICS AuSTRALIA 71

LASER PLuMBING AND ELECTRICAL 72

LATTE CARTELLE 78

LAuBMAN AND PANK 88

LAvA COFFEE 78

LCL FuN LANGuAGES 77

LEADERSHIP MANAGEMENT AuSTRALIA 74

LEASEEAGLE 105, 111

LEASING INFORMATION SERvICES 105

LEGALITE 109

LEGALvISION 109

LEIGH ADAMS 109

LEMONTREE MARKETING 102, 103

LENARD S 80

LEWIS HOLDWAy 109

LIFECARE HEALTH 82

LIGHTSOuNDS 77

LINK BuSINESS FRANCHISING 105

LIQuID STATE 107

LISTEN TO yOuR BODy 82

LISTON LANDERS 102

LITTLE IMAGES 85

LITTLE KICKERS 75

LIv-EAT 81

LIvINGBRIDGE 104

LOCAL TREE CARE 84

LODHIA LAWyERS 109

LOGIRO 102

LOGOvISION 105

LOLLIPOP’S PLAyLAND & CAFÉ 75

LOOKSMART ALTERATIONS 76

LORD OF THE FRIES 80, 81

LOyALTy PRINT 86

LuxAFLEx – HuNTER DOuGLAS 88

LyNCH ANDREWS 109

LyNN’S LEARNING 77

M2 COMMANDER 74

MACPHERSON KELLEy 109

MACQuARIE FRANCHISE SySTEMS 106

MACROPLAN 105

MAD MEx FRESH MEx GRILL 79, 81

MADE IN JAPAN 88

MADGWICKS LAWyERS 110

MAESTRO HAIRDRESSING 82

MAGGIE MOO MuSIC 75

MAGGIES KITCHEN STORE 88

MAGIC HAND CARWASH 70

MAGNETITE WINDOW COvERS 83

MAIL BOxES ETC (MBE) 74, 86

MAIL PLuS 74

MAILPOST 69

MANNINGS Av 83

MANTRA GROuP 105

MARIES PIZZA 81

MARKET MINDS 106

MARKETING AND BRANDING COMPANy 103

MARRS CuRTAINS, BLINDS & SHuTTERS 83

MARSH AND MAHER 110

MARSHALLS + DENT + WILMOTH 110

MARy RyAN’S 88

MAS TAx ACCOuNTANTS 68

MATCHBOx 88

MATT FIDDES GROuP 82

MATTHEWS FOLBIGG 110

MATTRESS DOCTOR AuSTRALIA 83

MATTRESSKLEEN AuSTRALIA 83

MAx THERAPy 71

MAxxAM COMPuTER SySTEMS 107

MAyNARD IMAGING 103

MBCM STRATA SPECIALISTS 86

MBT FOOTWEAR 76

MCDONALD’S AuSTRALIA 81

MCINNES WILSON LAWyERS 110

MCLAuGHLINS 110

MCLEAN DELMO BENTLEyS 102

MCMAHON FEARNLEy 110

MCW LAWyERS 110

MEDIA M GROuP 103

MEDIACOM AuSTRALIA 103

MEDIMART 69

MEGASEALED BATHROOMS 72

MENDABATH 72

META MANAGEMENT SOLuTIONS 112

METRO TILES 88

METROPOLITAN SHREDDING SERvICE 74

MEyER vANDENBERG 110

MICHEL’S PATISSERIE 78

MICHELS WARREN 103

MICRONET SySTEMS (HARMONIQ) 107

MIDAS AuTO 70

MIL-TEK WASTE SOLuTIONS 74

MILLS OAKLEy 110

MILWARD DORAN 105

MINC SERvICES 83

MIND ATLAS 112

MIND GAMES 88

MINDCHAMPS EARLy LEARNING AuSTRALIA PTy LTD 75, 77

MINI MAESTROS 75

MINI PARTy PEOPLE 75

MINI-TANKERS AuSTRALIA 70

MINIPOS 111

MINIT AuSTRALIA PTy LTD – MISTER MINIT 88

MINIT COMMERCIAL 105

MINTERELLISON 110

MINuTEMAN PRESS 86

MISTER PLy&WOOD 72

MITCHELL COMMuNICATION GROuP 103

MJW 105

MKS GROuP 102

MLN - MOBILE LAPTOPS AND NOTEBOOKS 88

MOBILE APP CITy 107

MOBILE FILTRATION SERvICES (MANAFRy) 85

MOBILE HOSEFIxERS 85

MOBILE PLASTIC & vINyL REPAIRS 70

MOBILE TEST ‘N’ CAL 77

MOEvENPICK ICE CREAM 81

MONEy QuEST 68

MONGREL JOE’S COFFEE 105

MORGAN MAC LAWyERS 110

MORTGAGE CHOICE 68

MORTGAGE HOuSE 68

MOTIvITy FRANCHISING 70

MPM MARKETING SERvICES 105

MR KNIFE 85

MR RENTAL 87

MRS FIELDS BAKERy CAFÉ 80

MSI TAyLOR BuSINESS SERvICES 102

MSP PHOTOGRAPHy 85

MST LAWyERS 110

MuFFIN BREAK BAKERy CAFE 78

MuRFETT LEGAL 110

MuRRAy PEST & WEED CONTROL 83

MuZZ BuZZ 78

My FIRST GyM AuSTRALIA/NEW ZEALAND 75

MyGuESTLIST 103

MyOB 102

MySTERy CuSTOMER 105

N-HANCE 72

NADS LASER CLINIC 71

NANDO’S AuSTRALIA 79

NANOTEK CAR CLEANING 70

NARELLAN POOLS 85

NATIONAL AuSTRALIA BANK 104

NATIONAL DRONES 85

NATIONAL SALES ACADEMy 112

NATRAD RADIATORS & AuTO AIR 71

NCR SILvER 111

NEC 107

NENE CHICKEN AuSTRALIA 79

NETCOMM 107

NETSTARTER 107

NETWORK CAR & TRuCK RENTALS 87

NEW LEvEL PERSONAL TRAINING STuDIOS 82

NEW LIFE REPAIR SERvICES 71

NEW yORK SLICE PIZZA 81

NEW ZEALAND NATuRAL 80

NExIA EDWARDS MARSHALL 102

NICOLE LEGGAT AND ASSOCIATES 110

NIGHTOWL CONvENIENCE 80

NINEDOTS BuILD ADvOCATES 73

NINEDOTS BuILD ADvOCATES 86

NIRvANA BEAuTy 71

NISSAN MOTOR COMPANy 71

NO WET WATERLESS CARCLEAN 71

NOODLE BOx 81

NOQ MOBILE ORDERING 107

NORMAN CONNELL ADvERTISING 103

NOSE TO TAIL DOGWASH 85

NOvuS AuSTRALIA 71

NRG LEGAL 110

NT CONvENTION BuREAu 105

NuMBERWORKS’NWORDS AuSTRALIA 77

NuTSHACK 80

OCEAN MASTER INTERNATIONAL 81

OE DESIGN 108

OFFICEMAx 74

OGALO PORTuGESE STyLE CHICKEN 81

OLD MACDONALDS’S TRAvELLING FARMS 75

OLIvER’S REAL FOOD 81

OMC CONNECT 103

ONDECK 104

OPORTO 79

OPPOSITE LOCK 71

OPSM 88

OPTIvANCE 360 112

ORANGETHEORy FITNESS 82

ORDERMATE 111

ORDIuM 106

ORGANISE INTERNET 103

OuTBACK JACKS BAR & GRILL 79

OuTSIDE CONCEPTS 73

OvEN & BBQ CLEANING 85

OvENu 76

OWENS MANAGEMENT SERvICES 76

OZ BIN CLEANING 76

OZ DESIGN FuRNITuRE 88

OZ FuNLAND 75

OZERENTALS 87

OZSPy 88

OZZy TyRES 71

PACE LAWyERS 110

PACK & SEND 74, 88

PACNET 105

PALEO CAFÉ 78

PAMPERED PuP 85

PANAROTTI’S 79

PAPPA RICH 79

PARADISE SHADE uMBRELLA’S 83

PARAFFINE 88

PARASOL EMT 112

PARTy PLuS 77

PASTAGOGO 81

PAWS PET SITTERS 85

PCL LAWyERS 110

PEAK PHySIQuE HOT yOGA 82

PEARL HOME CARE 69

PEDDERS SuSPENSION 71

PEOPLEINSITE 108

PEOPLOGICA 112

PERSONALISED PET 85

PET MOBILE 85

PETS GALORE 85

PETS PANTRy 85

PETSTOCK 85

PHARMASAvE - SIGMA HEALTHCARE 89

PIE FACE 78

PINSOuRCE 69

PIPER ALDERMAN 110

PIRTEK FLuID SySTEMS 71

PITNEy BOWES SOFTWARE 112

PIxIFOTO & PORTRAIT PLACE 85

PIZZA CAPERS 81

PIZZA HuT 81

PIZZA TEMPTATIONS 81

PKF 102

PLASTER FuN HOuSE 75

PLATINuM ELECTRICAL CONTRACTORS 90

PLuS FITNESS 24/7 82

PMA GLOBAL 74

PNORS TECHNOLOGy GROuP 108

POINT B ADvERTISING & DESIGN 103

POLE DIvAS 87

POOLWERx 84, 85, 89

POSITIvE TRAINING SOLuTIONS 112

POSTNET 74

POWERFRONT 74

PRECIOuS CARGO 75

PRECISION BADGES 74

PRESSE CAFÉ 78

PRETZEL WORLD 81

PRICE ATTACK 89

PRICE WATERHOuSE COOPERS 106

PRINTING BRISBANE 111

PRISM SOLuTIONS 108

PRISTINE WATER SySTEMS 85

PRO DIvE 77

PRO-AxLE AuSTRALIA 71

PROFESSIONAL ADvANTAGE SERvICE 108

PROFESSIONAL OuTSOuRCE SOLuTIONS 108

PROFESSIONALS SERvICE CENTRE 86

PROFICIENT PROJECTS 105

PROMOTEM 103

PRONTO SOFTWARE 108

PROPERTy GuyS 86

PROTECT-A-WINDOW 73

PROvEN BuSINESS CONSuLTANTS AuSTRALIA 112

PROvENDER vENDING 90

PuMA ENERGy 89

PuRATAP 76

PuRE+NATuRAL 81 PuREPROTECT 84

Py FENCING 73

PyJAMA DRAMA PTy LTD 75

QuEST APARTMENT HOTELS 84

QuICK COLOuRPRINT.COM.Au 86

QuICKLOCK PARTITIONS 73

R&W REAL ESTATE 87

RACv ROyAL PINES RESORT 105

RAINE & HORNE 86

RAMP HOLDINGS 105

RAMS 68

RAMS FINANCIAL GROuP 104

RAPPORT CLEANING SERvICES 76

RASHAyS CAFÉ & RESTAuRANT 79

RAW ENERGy CAFÉ 78

RAy WHITE REAL ESTATE 86

RE/MAx AuSTRALIA 86

REACH LOCAL 108

READy STEADy GO KIDS 75

READy STEADy PRINT 86

REAL ESTATE INvESTAR 86

REALESTATE IT 108

RECEIPT BANK 102

RECRuIT SHOP 105

RECRuITMENT vISION 74

RED BuILDING 73

RED DAy COACHING 77

RED ENERGy PROMOTIONS 69

RED ROCK NOODLE BAR 81

RED ROOSTER 79

REDBACK CONFERENCING 105

REDCAT 111

REDCHIP LAWyERS 110

REDEEM 105

REFACEIT 84

REFRESH RENOvATIONS 73

REGAL MATTRESS 89

REGuS 74, 105

RELOAD CONSuLTING 105

REMARKABLE FRANCHISES 106

RENT 2 OWN CARS AuSTRALIA 71

RENT THE ROO 87

RENT WITH STyLE 87

RESI MORTGAGE CORPORATION 68

RESICERT PROPERTy INSPECTIONS 86

RESIDENTIAL GARAGE DOORS 73

REST INDuSTRy SuPER 102

RESTORED BEAuTy GETAWAyS 71

RESuLTS LASER CLINIC 71

RESuRG GROuP 106

RETAIL DOCTOR GROuP 106

RETAIL E-vIRONMENT 106

RETAIL ExPRESS 111

REvIvE CARPET DyEING 76

REvIvE PROJECTS 103

REvOLuTION CD 89

RIBA BuSINESS LAWyERS 110

RICE WORKSHOP 81

RIDDELL CLARE CONSuLTING 108

RIGHT AT HOME 69

RIGHT CHOICE CONvEyANCING 74, 85, 87

RISE LEGAL 110

RISK STRATEGIES 112

ROBBINS WATSON 110

ROBERT HERBu 102

ROBERT JAMES LAWyERS 110

ROBERTS LEGAL 110

ROCK STAR FOR A DAy 77

ROCKET SCIENCE STRATEGIC SERvICES 103

RODNEy WAyNE HAIRDRESSING 82

ROLL’D 79

ROOF SEAL 73

ROSE CORPORATE 102

ROyAL COPENHAGEN ICE CREAM CONE CO. 80

RSM AuSTRALIA 102

RuSSELL KENNEDy SOLICITORS 110

RuST FREE (AuSTRALIA) 71

RyCO 84

RYCO 24•7 71

105

SABATINI’S 79

SACKO TECHNOLOGy 76

SACO TECHNOLOGy 108

SAFETy NAvIGATOR 112 SAFETyQuIP 90

SALON ExPRESS 82

SALSAS MEx FRESCAS! 80, 81

SALTS OF THE EARTH 82

SANDPIT PHOTOS 75, 85

SANDWICH CHEFS 81

SARPINO’S PIZZERIA 81

SCHNITZ FRANCHISING 81

SCROOZ 90

SELECT CLEANING 71

SENIOR HELPERS – AuSTRALIA 69

SENOR PAELLA CATERING 77

SERvICE INTEGRITy 105 SERvICEM8 105

SHAPE SHOPFITTERS 105

SHAPLAND SWIM SCHOOLS 77

SHAREMARKET COLLEGE 112

SHAvER SHOP 89

SHE FITNESS 82

SHED BOSS 73 SHEDS N HOMES 73

SHEDS N MORE 89

SHERPA GROuP 106 SHIFT 8 111

SHINE HAND CAR WASH 71

SHINGLE INN CAFES 79

SHOEBOx BOOKKEEPING 68

SHOPINSuRANCE COM Au 107

SHOWER SuRGEON 90 SIGMA HEALTHCARE 88

SIGN*A*RAMA 89

SIGNWAvE 89

SILvER CHEF 107

SIMPLy HELPING 69

SKEWERZ KEBABZ 80

SLATER & GORDON 110

SLEEPy’S 89

SLF LAWyERS 111

SMALL BuSINESS ACCOuNTING 68

SMALL FISH BuSINESS COACHING 74, 105

SMALLPRINT AuS & NZ 75, 85

SMART CuTS™ 82

SMART FRANCHISE 106

SMARTER ADvISORy AND ACCOuNTING 68

SMARTLINE 68

SME FINANCE GROuP 104

SMITH & SONS RENOvATIONS & ExTENSIONS 73

SMOOTHIE FACTORy 80

SNAP 74

SNAP FITNESS AuSTRALIA 82

SNAP PRINT & DESIGN 86

SNAP-ON TOOLS (AuSTRALIA) 71, 85

SNOOZE 89

SOCCAJOEyS 75

SOCCER TIME KIDS 75

SOL HOME IMPROvEMENTS 73

SOLOMONS FLOORING 89

SOOTHE MOBILE MASSAGE 82

SOuL ORIGIN 78

SOuRCELINx 103

SPANISH DOuGHNuTS 78

SPANLINE HOME ADDITIONS 73

SPAR AuSTRALIA 80

SPECSAvERS 89

SPECTRuM ANALySIS 112

SPEEDFIT AuSTRALIA 82

SPEEDLINER AuSTRALIA 71

SPEEDQuEEN 76

SPLASH SWIM SCHOOL 75

SPORTS STAR ACADEMy 75, 82

SPORTSCO 89

SPORTSPOWER 89

SPORTZING COuRT CARE SERvICES 82

SPOTCAP 104

SPRAy PAvE 84

SPuDBAR 81

ST CLAIR 102

ST SOFTWARE 108

STAGECOACH PERFORMING ARTS 75

STAIN BuSTERS CLEANING SySTEMS 76

STAR COuRIERS 76

STARSHOTS GLAMOuR PHOTOGRAPHy 85

STAx SuBS & COFFEE 81

STEAMATIC AuSTRALIA 76

STEEL BuILT 73

STEPHENS LAWyERS & CONSuLTANTS 111

STEPZ FITNESS 82

STEvE COSTI’S FAMOuS FISH 79

STIR CRAZy 81

STOCKDALE & LEGGO 87

STONE AND CHALK 105

STORE FINDER 108

STORyBOOK COTTAGES 73

STRATHFIELD 89

STRATTON FINANCE 68

STRuDDy’S SPORTS 89

SuBWAy® RESTAuRANTS 81

SuCCESS TAx PROFESSIONALS 68

SuMOSALAD 81

SuNBELT BuSINESS BROKERS 74

SuNSHINE KEBABS 81

SuPANEWS 89

SuPER CLEAN 76

SuPER SHOWER SEAL 84

SuPERFINISH ExPRESS 71

SuPERGEEK.COM.Au 76

SuPERGREEN SOLuTIONS 90

SuPERIOR SERvICE 112

SuSTAINABLE DIRECTIONS 73

SWAAB ATTORNEyS 111

SWEAR WORDS 103

SWIFTPOS 111

SWIMART 85

SyNERGy BuSINESS CENTRES 105

SyRON 108

TABATINGA 75

TACO BILL MExICAN RESTAuRANTS 79

TAILORMAID COMMuNICATIONS 105

TALBOT OLIvIER 111

TAMAWOOD HOMES 73

TANDA 105, 108

TAPS’N TOILETS 84

TAPSNAP AuSTRALIA 85

TARGET TRAINING 112

TASK RETAIL TECHNOLOGy 108

TASTE OF EuROPE 78

TASTy THAI 81

TASTy TRuCKS 76

TAx STORE 69

TAxASSIST ACCOuNTANTS 69

TECHNO TAN 71

TELCOINABOx 89

TELECHOICE 89

TENDER LOvING CuISINE 85

TERMICAM 84

TERRy WHITE CHEMISTS 82

TESTEL 90

THAILANDER 79

THE ALTERNATIvE BOARD 74, 112

THE ATHLETE’S FOOT AuSTRALIA 89

THE BANNER LADy 103

THE BEST OF 74

THE BOOKKEEPING NETWORK 69

THE CAR KIT COMPANy 71

THE CEO INSTITuTE 74

THE CHEEKy BEANS 78

THE CHEESECAKE SHOP 78

THE CHOCOLATE ROOM 78

THE COFFEE CLuB 78

THE COFFEE EMPORIuM 79

THE COMPLETE GARDEN 89

THE CONCRETE CuTTER 73

THE CONFECTIONERy & PARTy SHOP 89

THE CONTACT GROuP 105

THE COuNTRy BREWER 89

THE DESSERT HOuSE 79

THE DRuG DETECTION AGENCy 90

THE ELCANO GROuP 104

THE ENERGy ALLIANCE 105

THE FAST LANE DRIvE-THRu COFFEE 79

THE FRANCHISE COMPANy 105

THE FRANCHISE INSTITuTE 106

THE FRANCHISE SHOP 106

THE FRANCHISE WHISPERER 106

THE FRENCHAMS GROuP 87

THE GOOD FEET STORE 89

THE GRAFFITI EATERS 76

THE IDEAS SuITE 103

THE INK SHOP 89

THE INTERFACE FINANCIAL GROuP 69

THE JOLLy MILLER CAFÉ 79

THE LEATHER & vINyL DOCTOR 76 THE LOTT 89

THE MARKETING LAB 105 THE MATTRESS SuPERMARKET 89

THE MINDERS 84

THE MISSING LINK NETWORK INTEGRATION 108

THE NATuRAL WAy 71 THE ORIGINAL POSTER COMPANy 89

THE POuLTRy PLACE 81 THE REAL LEARNING ExPERIENCE 75, 112

THE REALISE GROuP 105 THE RED REPuBLIC 103

THE SHED COMPANy 73 THE SKINCARE COMPANy 71 THE SMOOTHIE FACTORy 81 THE SOuRCE BuLK FOODS 80

THE SPHERE AGENCy 103 THE SPORTING GLOBE 79 THE STARTuP FACTORy 112 THE TARTAN GROuP 102 THE TyRE FACTORy 71

THEDOCyARD 108

THEOBROMA 79

THEOBROMA CHOCOLATE LOuNGE 79

THERMAWOOD 73

THExTON ARMSTRONG 74

THINKING AuSTRALIA 108

THOMSON GEER 111

THRIFTy CAR RENTAL 87

THRIvE PROMOTIONAL PRODuCTS 103 THyNNE & MACARTNEy 111

TILE MART 89

TILE RESCuE 85

TIMBER DOCTOR 85

TIMEZONE AuSTRALIA 77

TINT A CAR 71

TLS MARKETING 103

TOKyO SuSHI KITCHEN 80

TOMMy GuN’S ORIGINAL BARBER SHOP 82

TONI + Guy HAIRDRESSING 82

TOOHEy REID CHARTERED ACCOuNTANTS 102 TOOLFORCE 85

TOP SNAP 87

TOTAL IMAGE GROuP 103

TOTAL MARKETING 103

TOTAL TOOLS 89

TOTALLy WORKWEAR 89

TOTALLy WORKWEAR ASHMORE 70

TOTALLy WORKWEAR BuRLEIGH 70

TOTALLy WORKWEAR NERANG 70

TOTALLy WORKWEAR OxENFORD 70

TOTALLy WORKWEAR TWEED 70

TOTALSPAN 73

TOuCH uP GuyS 71

TOuRISM NEW ZEALAND 105

TOWFIx 71

TOyWORLD 89

TQ STONE PRODuCTS 73

TRADE BOOKS BOOKKEEPING 103

TRAMPOLINE GELATO 80

TRAxION TRAINING 107, 112 TRAxx CONSTRuCTION PRODuCTS 73

TRENT DRIvING SCHOOL 77

TRESSCOx LAWyERS 111

TROPICAL PLANT RENTALS 87

TRuRATING 108

TRuSONIC 77

TSG FRANCHISE MANAGEMENT 89

TT GROuP COMMuNICATIONS 108

Tu PROJECTS 105

TuTOR DOCTOR AuSTRALIA 77

TuTTI FRuTTI 80

TWINKLE TOE BABy HAND & FEET 75

TyRO PAyMENTS 111

uHy HAINES NORTON 103

uLTRA TuNE 71

uN CAFE BAR 79

uNIQuE LASER 71

uNITED HOME SERvICES 84

uNITED PETROLEuM 89

uNIvERSAL APPROACH 103

uNIvERSAL FITNESS GROuP 83

uNSCRATCH THE SuRFACE 73

uRBAN BuRGER 81

uRBAN CLEAN 76

uTICOLOR 71

uTTER PROFESSIONALS 69

v.I.P. HOME SERvICES 84

v.I.P. HOME SERvICES FENCING & HOME MAINTENANCE 84

vARIETy vENDING 90

vAST FuRNITuRE & HOMEWARES 89

vELPIC 112 vEND HQ 111

vERIMARK 105, 112

vERvE GROuP 103

vERvE RECRuITMENT 105

vICTORy CuRTAINS AND BLINDS 85

vIDSTEP 108

vILLA & HuT 79

vINTAGE PHOTOBOOTHS 77

vIP CAR CARE 71

vIP LIGHTING 73

vISION ALLIANCE 106

vISION PERSONAL TRAINING 83

vISuAL uNITy 103

vIvA ENERGy AuSTRALIA 105

vIvA LIFE PHOTOGRAPHy 85

vOyAGES - uLuRu MEETING PLACE 105

WAIvESTAR GROuP 105

WALKER WAyLAND (WA) 103

WALKERS PARTy HIRE 77

WASABI WARRIORS 80

WEB PROFITS 108

WEBSITEGuRuS 84

WEEDING WOMEN 84

WENDy’S MuSIC 77

WESTPAC BANKING CORPORATION 104

WET-SEAL MANAGEMENT PTy LTD 73

WHAT SCRATCH? 71

WHEEL CHANGE u 71

WHEELIE HOT WOOD 84, 85

WILD CARDS & GIFTS 89

WILLIAM ANGLISS INSTITuTE 112

WIRED & WIRELESS SOLuTIONS

INTERNATIONAL 108

WIRELESS ANyWHERE GROuP 89

WISEWOuLD MAHONy 111

WOKINABOx 81

WOLLERMANN FRANCHISE

DEvELOPMENTS 107

WOOLLAM CONSTRuCTIONS 105

WORKFORCE ExTENSIONS 77

WORKOuT WORLD 89

WORLD MANAGER 108

WORLD OF MATHS 77

WRAy ORGANICS 80

x-GOLF AuSTRALIA 77

xOCOLATI 79

xPRESSO DELIGHT PTy LTD 79

xPRESSO DELIGHT PTy LTD 74, 83

xPRESSO MOBILE CAFE 85

xQuISITO 81

xxx SECuRITy SERvICES 112

yARRA vALLEy FARMS 80

yELLOW ExPRESS 74

yOGuRTLAND AuSTRALIA 81

yOu CAN BAKE IT 79

yOuR IMAGE MARKETING & MEDIA 103

yOuR LAW FIRM 111

ZAMBRERO 79

ZANE SOLAR 73

ZARRAFFA’S COFFEE 79

ZING COMMuNICATIONS AuSTRALIA 103

ZOO MEDIA 103 ZRILO 108

ZuBIAS THREADING 71 ZRILO 108

NEW ZEALAND

0800 2 FIx IT 91

0800 SuNSHADE 96

1PLACE 114

A BuyER’S CHOICE HOME INSPECTIONS 91

A J PARK 114

AA AuTO SERvICE & REPAIR 91

ABC BuSINESS BROKERS 113

ACARDO WORKPLACE SAFETy SuPPLIES 92

ACCESSMAN 91

ACTIONCOACH 92

ADEN FRANCHISE GROuP 91

ADvANCE FRANCHISE SySTEMS 97 ADvANCE INTERNATIONAL 92

AERIAL MASTER 91

AFFILIATED BuSINESS CONSuLTANTS 114 AGATHA PARIS 97

AIRIFy 96

ALu RESTORE 96

AMAC 93

AMAZING CLEAN NEW ZEALAND 93

ANCHOR FRANCHISE 94

ANTHONy HARPER 114

ANyTIME FITNESS 95

ANZ BANK 113

APEx GENERAL 114

APOLLO ACCOuNTING 113

APPARELMASTER 92

ARAMEx 92

ARCHGOLA 96

ARMSTRONG SMARTER SECuRITy 93

ASB BuSINESS BANKING 113

ASCO AGMEN-SMITH 114

AT yOuR REQuEST 96

AuSSIE FARMERS DIRECT 94

AuSTvENDING 98

AuTO ONE 91

AvIS RENTAL 97

BABy ON THE MOvE 93

BAKERS DELIGHT 94

BALDWINS 114

BANK OF NEW ZEALAND 113

BANNISTER & vON DADELSZEN 114

BARK BuSTERS 96

BARLEy INSuRANCE 114

BATHROOM DIRECT 96

BATHROOM WAREHOuSE 97

BB’S CAFÉ 94

BBx MANAGEMENT 93 BDO 113

BDS CHARTERED ACCOuNTANTS 113

BEDPOST 97

BELL GuLLy 114

BELLA vISTA ACCOMODATION 96

BEST WESTERN 96

BETTA RENTAL CARS 97

BETTER BuSINESS INSTITuTE 113

BEvINCO 93

BIG PADDLE COMPANy 93

BIN INN RETAIL GROuP 97

BLACK FOREST WAFFLE HuT 95

BLACKER SMITH & CO 113 BNZ 113

BOOKENDS NEW ZEALAND 93

BOTHERWAy LEGAL 114

BOTTING LEGAL 114 BREAKERS CAFÉ & BAR 94

BREATHE LIFE 114

BRuCIES LAWNMOWING & GARDEN CARE 96

BRuMBy’S BAKERIES 94

BRuMBy’S GO! 94

BuGGER CAFE 94

BuRGER WISCONSIN 95

BuRGERFuEL 95

BuSINESS NETWORK INTERNATIONAL 113

BuSy BEE CLEANING SERvICES 93

BuSy BOOKKEEPING 91

By NATuRE 97

CACI 91

CAD PARTNERS 93, 113

CAFÉ BOTANNIx 94

CAFE2u NZ 94

CAL SySTEMS 91

CARL’S JR. 94

CARSON FOx BRADLEy 114

CARTRIDGE WORLD 94

CASH CONvERTERS 97

CASHBOx 97

CDQ COMMuNICATION DESIGN 113

CEILING MASTER 93

CENTRAL LANDSCAPE & GARDEN

SuPPLIES 96

CFO ON-CALL 91

CHARTIS 114

CHESTER GRAy CHARTERED ACCOuNTANTS 113

CHIPMONKS PLAyLAND & CAFÉ 93

CHOCOLATERIA™ SAN CHuRRO 94

CINDERELLA LIMO 97

CITy CAKE COMPANy 94

CIvIC vIDEO 97

CLEAN PLANET FRANCHISE 93

CLEANCORP FRANCHISE SySTEM 93

CLEANTASTIC COMMERCIAL CLEANING 93

CLuB PHySICAL 95

COBB & CO 95

COFFEE CuLTuRE 94

COLLIERS INTERNATIONAL 113

COLORGLO INTERNATIONAL 91

COLOuRPLuS 97

COLuMBuS COFFEE 94

COMPLETE FIRST AID SuPPLIES 93

COMPuTER SOLuTIONS SALES & SERvICE 94

COMPuTER TROuBLESHOOTERS 94

CONTACT ROCKGAS 96

CONTOuRS 95

COOKIE TIME 95

COOKRIGHT KITCHEN SERvICES 93

COOLSPOT uNLIMITED 98

COOLTIME 96

COONEy LEES MORGAN 114

CORESTEEL BuILDINGS 91

CORPORATE CABS 98

CREATv 113

CREST COMMERCIAL CLEANING 93

CRESTCLEAN 93

CREWCuT 93

CROWE HORWATH 113

CRuST GOuRMET PIZZA 95

CuMuLO9 113

CuTSHOP 91

CuTSHOP 93

CuTSHOP 94

DANIEL HuNT & ASSOCIATES 113

DAvENPORTS HABOuR 114

DECK AND FENCE PRO 91

DEIRDRE WATSON, BARRISTER 114

DELOITTE 113

DESIGN IMPORTANCE 93

DIAMOND FuSION 91

DIGITAL FISHBOWL 113

DISTRIBuTION INTERNATIONAL 93

DOLLAR vALuE 97

DOMINO’S PIZZA 95

DONuT KING NZ 95

DREAM DOORS 91

DRI WASH ‘N GuARD 91

DRIvING MISS DAISy 96

DuNCAN COTTERILL 114

DvDNOW KIOSKS 97

DyMOCKS 97

EC CREDIT CONTROL 113

ECO INSuLATION 96

ECOMIST 93

ECOTEC SySTEMS 96

EGG MATERNITy 97

EMBROIDME 93

ENABLEME LTD 91

ENvIRO CLEAN & RESTORATION 94

ENZED 91

ESQuIRES COFFEE HOuSE 94

EvEREST GROuP 114

ExCEED HOME NETWORK 96 ExPENSE REDuCTION ANALySTS 93

ExPRESS BuSINESS GROuP 96 ExPRO 113

ExTREME AuTOMOTIvE PARTS DISTRIBuTORS 91

FIBRENEW 96

FIFO CAPITAL 91

FINAL TOuCH 91

FIREWATCH 91

FIRST CLASS ACCOuNTS 91

FIx IT BuILDING SERvICES 91

FLETCHER ALuMINIuM 91

FLIP OuT NEW ZEALAND 97

FLO2CASH 93

FLOORING DESIGN 91

FMK KERATIN HAIR STRAIGHTENING SALON 95

FOOT MECHANICS 95

FOOTLOOSE 97

FOREvER GREEN 95

FORTuNE MANNING 114

FRANCHISE ACCOuNTANTS 113

FRANCHISE COACH 114

FRANCHISE INFINITy 113

FRANCHISE RELATIONSHIPS INSTITuTE 114

FRANCHISE SOLuTIONS 114

FRANCHIZE CONSuLTANTS 114

FRASER POWRIE 114

FREEDOM COMPANION DRIvING SERvICES 96

FRIDGE FREEZER ICE BOx 97

FRITZ WEINERS 95

FRONTRuNNER 97

FRuIT WORLD 95

FuRNITuRE COuRT 97

FuSION5 113

GAZE BuRT 114

GCA LAWyERS 114

GEEKS ON CALL 94

GEEKS ON WHEELS 94

GENERATION HOMES 91

GEO OP 113

GIBSON SHEAT 114

GIGGLE Tv 91

GJ GARDNER 91

GLAISTOR ENNOR 114

GLOBAL SAFE NEW ZEALAND 98

GLORIA JEAN’S COFFEES 94

GODFREyS 97

GOLDEN NuTS FRANCHISING NZ 95

GOODWIN TuRNER 114

GOvETT QuILLIAM 114

GRAFFITI DOCTOR 93

GRANITE TRANSFORMATION 91

GRANT THORNTON NEW ZEALAND 113

GRAPHIC CAFÉ 114

GRASSHOPPER SOCCER 93

GREEN ACRES FRANCHISE GROuP 94

GREEN CLEEN 94

GREEN DOOR COMMISSION FREE 97

GROuTPRO 96

GuTHRIE BOWRON 97

HABITuAL FIx 95

HAMMER HARDWARE 92

HANDy RENTALS 97 HARCOuRTS 97

HARDy’S HEALTH STORES 97

HARMANS LAWyERS 114

HARRIS TATE 114

HARRISONS CARPET ONE 97

HARRISONS ENERGy SOLuTIONS 96

HARvEy WORLD TRAvEL 97

HAyES KNIGHT NORTH 113

HEALTH SMART HEAT PuMPS 96

HEALTHy AIR 96

HELIuM WORK SEARCH 93, 113

HELL 95

HERTZ 97

HESKETH HENRy 114

HEWITT SCALETTI WATERS 113

HIRE A HuBBy 96

HOG’S BREATH CAFÉ 95

HOLLAND & BARRETT 95

HOLLyWOOD BAKERy 94

HOME INSTEAD SENIOR CARE 96

HOME PLuS 96

HONDA 91

HORIZON HOMES 92

HOTONDO HOMES 92

HRv vENTILATION 92

HuMITECH 93

HuMPHRIES ASSOCIATES 91, 113

HuNTER & CO 114

HyDRAuLINK 92

ICON COFFEE 94

ILLy ESPRESSO BAR 94

IMAGE CENTRE 115

IMPORT4LESS 91

INNOvATIvE INTERIORS 96

INSPIRED ACCOuNTANTS 113

INSPIRED LEARNING SySTEMS 114

INSuLTECH GROuP 96

ISSIMO 97

IZARD WESTON 114

JACKSON RuSSELL 114

JAMAICA BLuE NZ 94

JAMES & WELLS INTELLECTuAL PROPERTy 115

JAMES MARx HyPNOSIS 95

JANI KING (NZ) 94

JELLyBEANS MuSIC NZ 93

JENNIAN HOMES 92

JESTERS PIES 95

JET CLEANING SERvICES 94

JETTS FITNESS 24/7 95

JIM’S MOWING 96

JIM’S TEST AND TAG 96

JIM’S TREES & STuMP REMOvAL 96

JONES LANG LASALLE 113

JuMP SWIM SCHOOLS 93

JuMPING BEANS INTERNATIONAL 93

JuST CABINS 92

JuST CuTS 91, 95

JuST LOANS 91

K & B MANNINEN 97

KEA KIDS CLuB 93

KEEP IT SAFE 114

KEITH GOODALL & ASSOCIATES 113

KELLy SPORTS 93

KENSINGTON SWAN 115

KGA LIMITED 113

KINETIC ELECTRICAL 92

KITCHEN STuDIO 92

KITCHENS REFRESHED 92

KIWIHOST 93

KIWIKRANE 94

KIWIyO 95

KWIK KERB 96

LA PORCHETTA 95

LANDMARK HOMES NZ 92

LASER ELECTRICAL GROuP 92

LASER PLuMBING 92

LATITuDE HOMES 92

LAWN FIx 96

LAZERBIKE 97

LCF FuN LANGuAGES 94

LEADERSHIP MANAGEMENT 93

LEGALvISION 115

LENARD’S CHICKEN 95

LENNIE & ASSOCIATES 113

LIFETIME DISTRIBuTORS 94

LIME JuICE BAR 95

LINK BuSINESS BROKING 114

LINK BuSINESS SERvICES 93

LIQuORLAND 97

LITTLE DRIBBLERS 97

LITTLE KICKERS 93

LJ HOOKER GROuP 97

LJS FISH AND CHIPS RESTAuRANT 95

LOCKWOOD HOMES 92

LOLITA S.A. 97

LOLLIPOPS PLAyLAND & CAFÉ 94

LONE STAR 95

LOvEN 94

LuSH LASHES 91

MACDONALD LEWIS LAW 115

MACKy ROBERTON 115

MAD BuTCHER 95

MAG & TuRBO WAREHOuSE 91

MAGNETITE 92

MANDEvILLE MARKETING 93

MARKHAMS CLARKE CRAW 113

MARSHALL BATTERIES 91

MATHZWISE 94

MAZDA NEW ZEALAND 91

MCDONALDS RESTAuRANTS NEW ZEALAND 95

MEDITERRANEAN FOOD WAREHOuSE 95

MEGA CAFÉ 94

MEGA SERvICES 93

MEGA SERvICES FRANCHISE

CONSuLTANTS 114

MEGAZONE LASER GAMES 94

METICuLOuS HOME SERvICES 96

MExICALI 95

MIDAS NEW ZEALAND 91

MIKE PERO MORTGAGES 91

MIKE PERO REAL ESTATE 97

MINI TANKERS FuELS & OILS 91

MISTER MINIT 97

MITRE 10 92

MOBILE HAND CAR & MARINE GROOMING 96

MODA 92

MONEy CONCEPTS NEW ZEALAND 93

MONTGOMERy CONSuLTANTS 113

MOTIvITy FRANCHISING 91

MR FENCERS SySTEMS 92

MR GREEN AuCKLAND 96

MR PLuMBER 92

MR RENTAL 97

MR SANDLESS NZ 92

MR WHIPPy 95

MR WOO SuSHI 95

MuFFIN BREAK 94

MuZZ BuZZ 94

My GyM 93

MyHR 113

NAKED POOL COMPANy 92

NAvIGATION HOMES 92

NEED A NERD 94

NEW yORK DELI 94

NEW ZEALAND HEAT PuMPS 92

NEW ZEALAND HOME LOANS 91

NEW ZEALAND LETTING AGENTS 97

NEW ZEALAND NATuRAL ICE CREAM 95

NEW ZEALAND POST 93

NEW ZEALAND POST & KIWIBANK 91

NIGHT ‘N DAy FOODSTORES 97

NOT BIG ENOuGH 95

NOvuS 91

NuMBER WORKS ’NWORDS 94

NZ FLOORSANDING CO 92

OFFICE PRODuCTS DEPOT 93

OIL CHANGERS NEW ZEALAND 91

ONLINE RESuLTS 115

OPORTO NEW ZEALAND 95

PACIFIC SIMuLATORS 2010 94

PACK&SEND 93

PALEO CAFÉ 94

PALMERS GARDEN WORLD 96

PAPER PLuS 97

PARA RuBBER 98

PARALLEL DIRECTIONS 113

PARAMOuNT SERvICES 94

PEGASuS RENTAL CARS 97

PHONE: 029 474 9007 93

PIMP My LAWN 96

PINKFIT 92

PIRTEK 91

PIZZA HuT 95

PLACEMAKERS 92

PLuMB’IN 92

PLuS FITNESS 24/7 95

POOLWERx 96

POSTSHOP KIWIBANK 98

PREP & PAINT PRO 92

PRESTIGE HOME GROOMERS 94

PRINTING.COM 96

PROPERTy INDEPTH 97

PROPERTySCOuTS PROPERTy MANAGEMENT 93

PROTECTA GLASS 93

PROvENDER NZ 98

PROvISTA BALuSTRADE SySTEMS 92

PuRE PROTECT 96

QJuMPERS 93

QuEST SERvICED APARTMENTS (NZ) 96

QuINOvIC PROPERTy MANAGEMENT 97

RACK N ROLL RIBS 95

RAINAWAy SPOuTING ON THE SPOT 96

RAINCATCHER SySTEMS 92

RAINEy COLLINS 115

RAPID LAWN 96

RAy WHITE REAL ESTATE 97

RE/MAx NEW ZEALAND 97

REACH MEDIA NEW ZEALAND 113

READy STEADy GO KIDS 97

REAL ESTATE 97

REALSuRE THE HOuSE INSPECTORS 97

REALTy RETuRNS, THE PROPERTy IMPROvERS 92

REDBACK CONFERENCING 113

REDWORx 91

REFRESH RENOvATIONS 92

RENT-A-DENT 97

RENTED.ORG.NZ 97

RESIN WELD 91

RESuME ONE 93

RETAIL ExPRESS 113

REZLAB GROuP HOLDINGS 92

RIGHT WAy 113

RIPPED ORANGE 114

ROBERT HARRIS CAFÉ 94

ROOM2RENT 97

RuGByTOTS NZ 97

SADDLERy WAREHOuSE 98

SAFE T SuPPLIES 98

SANDFIELD INFORMATION SySTEMS 113

SARAH PILCHER THE FRANCHISE LAWyER 115

SEAL A FRIDGE 96

SELECT CLEANING 94

SELECTOR 114

SHAKy ISLES COFFEE CO 94

SHED BOSS 92

SHINGLE INN CAFÉ 94

SHOE CLINIC 98

SIERRA COFFEE 94

SIGNATuRE HOMES 92

SILvER CHEF 113

SIMPLICITy vENDING 98

SIMPLIFOOD 98

SIMPLy SQuEEZED 95

SIMPSON GRIERSON 115

SITEFINDERS 97

SKIDS – SAFE KIDS IN DAILy SuPERvISION 93

SMALL BuSINESS ACCOuNTING 91 SMALLPRINT AuS & NZ 96 SMALLPRINT NZ 93

SMITHS SPORTS SHOES 98

SNAP FITNESS 24/7 96

SNAP PRINTING 96

SNOREPRO NEW ZEALAND 96 SOFTWASH 94

SPAGALIMIS ITALIAN PIZZERIA 95 SPECSAvERS NEW ZEALAND 98 SPEEDy SIGNS 93 SPIDERMAN 96

SPOuTING ON THE SPOT 92

SPyGLASS GROuP 115

STAPLES RODWAy CHRISTCHuRCH 113

STEWART GERMANN LAW OFFICE 115

STIHL SHOP 98

STIRLING SPORTS 98 STORAGE BOx 97 STREAMSMART 114 STREETWISE COFFEE 95 STRETCH-N-GROW 93

SuBWAy 95

SuMOSALAD 95

SuNBRIGHT LAMP DISTRIBuTORS 92

SuPER LIQuOR HOLDINGS 95

SuPER SHuTTLE 93 SuPERBuILD 92

SWIFTPOS 113

SWIMART POOL & SPA SERvICES 96 SWITCH BuSINESS 113 TACA NZ 92

TACKLEBOx 98

TAKE NOTE 98

TALL POPPy REAL ESTATE 97 TASMAN INSuLATION 92

TEETH WHITENING ASSOCIATES 91 TELCOINABOx 93

THE 2 N’5 SHOP 98

THE ALTERNATIvE BOARD 93

THE ATHLETES FOOT 98

THE BARN COMPANy 92

THE BuSINESS ENGINE 113

THE CHEESECAKE SHOP 95

THE CHRISTMAS HEIRLOOM COMPANy 98

THE COFFEE CLuB 95

THE COFFEE Guy 95

THE COFFEE SHOT 95

THE DRuG DETECTION AGENCy (TDDA) 96

THE FISHMONGER SEAFOOD DELICATESSEN 95

THE FRANCHISE COACH 114

THE INTERFACE FINANCIAL GROuP 91

THE MEDIATOR 113

THE NATIONAL BANK OF NEW ZEALAND 113

THE NZ HOuSE INSPECTION COMPANy 97

THE NZ MANuKA EGG COMPANy 95

THE ORIGINAL CALIFORNIA BuRRITO COMPANy 95

THE PITA PIT 95

THE RADIO NETWORK 115

THE SWEETEST LITTLE CHOCOLATE SHOP 98

THE TRuSTy DELIvERy CO 94

THEOBROMA CAFES, LOuNGES AND BARS 95

THERMAWOOD 96

THExTON ARMSTRONG 93, 114

TINT PRO 92

TONI&Guy 91

TOP SNAP 97

TOyWORLD 98

TRIPLE O PROPERTy MAINTENANCE 97 uNITED vIDEO 97

uPPER HuTT CITy COuNCIL 114 uRBAN TuRBAN NEW ZEALAND 95 uRLICH MCNAB KILPATRICK 115 uvTEC 92

v.I.P. HOME SERvICES 96 vALENTINES RESTAuRANTS 95 vEND HQ 114 vENLuREE 92 vERSATILE HOMES AND BuILDINGS 92 vIDEO EZy 97

vITAL CARE 98

W GARTSHORE 114

WAIPuNA HOTEL & CONFERENCE CENTRE 114 WALKER & CO 115

WARMuP NEW ZEALAND 92

WAxNLASER 91

WESTPAC 113 WET SEAL 92

WHATS uP HOuSE INSPECTIONS 97

WHK 113

WHOLLy BAGELS & PIZZA 95

WINDOW CLEANING PLuS 96

WINDOW DRESSINGS 92

WINDOW TREATMENTS 96 WOOLGRO 96

xPRESSO DELIGHT 95

yARD ART & MOuLDS INTERNATIONAL 96 yÖGG 95

yOuNG READ WOuDBERG 113

Z ENERGy 98

ZEALD WEBSITE DESIGN 114

ZEBRA ACCOuNTING 113

ZExx NZ 95

ZONES LANDSCAPING SPECIALISTS 96

AUSTRALIAN & NEW ZEALAND BUSINESS FRANCHISE GUIDE

PO Box 968

Mt Eliza VIC 3930

Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

BUSINESS FRANCHISE MAGAZINE

AUSTRALIA & NEW ZEALAND

PO Box 968

Mt Eliza VIC 3930

Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

THE FRANCHISE REVIEW – OFFICIAL JOURNAL OF THE FRANCHISE COUNCIL OF AUSTRALIA Level 19, 567 Collins St Melbourne VIC Australia 3000

Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

HEL p FUL ORGANISATIONS

APRA (Superannuation)

GPO Box 9836

Canberra ACT 2601 Phone: (AUS) 1300 55 88 49 Website: www.apra.gov.au

AUSTRALIAN COMPETITION & CONSUMER COMMISSION

GPO Box 3131 Canberra ACT 2601 Phone: (AUS) 1300 302 502 or + 61 2 6243 1305 Website: www.accc.gov.au

AUSTRALIAN FOOD AND GROCERY COUNCIL

Locked Bag 1 Kingston ACT 2604 Phone: +61 2 6273 1466 Fax: +61 2 6273 1477 Email: info@afgc.org.au Website: www.afgc.org.au

AUSTRALIAN RETAILERS ASSOCIATION

Level 1, 112 Wellington Parade, East Melbourne VIC 3002

Phone: (AUS) 1300 368 041 Fax: +61 3 8660 3399 Email: info@retail.org.au Website: www.retail.org.au

FAIR WORK OMBUDSMAN

GPO Box 9887 Your capital city Phone: 13 13 94 Website: www.fairwork.gov.au

FRANCHISE ASSOCIATION OF NEW ZEALAND Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

FRANCHISE COUNCIL OF AUSTRALIA

Level 19, 567 Collins St Melbourne VIC Australia 3000 Phone: +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

OFFICE OF THE FRANCHISING MEDIATION ADVISER Suite 205, Level 2, 370 Pitt Street Sydney NSW 2000 Phone: 1800 472 375 Email: adviser@franchisingcode.com.au Website: www.franchisingcode.com.au

SMALL BUSINESS ASSOCIATION OF AUSTRALIA PO Box 4936 GCMC QLD 9726 Phone: 1300 413 915

REAL ESTATE INSTITUTE OF AUSTRALIA www.reia.asn.au

VICTORIAN CHAMBER OF COMMERCE & INDUSTRY Level 3/150 Collins Street

Melbourne VIC 3000 Phone: 03 8662 5333 Website: www.victorianchamber.com.au

WORKPLACE SAFETY AUSTRALIA

Westfield Tower, Suite 1303, Tower 2, 101 Grafton Street Bondi Junction NSW 2022

Phone: +61 2 9387 1248 Fax: +61 2 9387 1488 Email: info@worksafe.com.au Website: www.worksafe.com.au