do wantyouto be a fitnessthefranchisee?beautyfitnesshealth,&health,&beautyevolutionlatestnews health, fitness & beauty franchising VOL 16 ISSUE 06 SEptEmbEr/OctObEr 2022
ac TV strength co is a group training gym that was co-founded in 2017 by professional ironman ali Day in burleigh h eads. ali’s long list of accolades include 7x coolangatta Gold champion, 4 x nutri-Grain ironman s eries champ and 2 x australian ironman champion. The thriving community and reputation the ac TV team have created has seen many requests from others wanting to open their own ac TV strength co. e xpanding ac TV via franchising commenced earlier this year and July saw the opening of ac TV’s first franchise in a shmore on the Gold coast. With a second franchise in the pipeline ali and his team are looking forward to expanding the ac TV community with franchises australia wide.
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ali’s mission is to spread his passion for health and fitness and inspire others to take their training to the next level whilst training at ac TV. according to ali, “My goal when cofounding ac TV was to share with the world all the knowledge i ’ve learned along the act V strength cO GROUP TRAINING GYM way from top coaches and from years of training to get myself to the next level. it’s really important to me that when members train at ac TV they train hard, they train smart and they get results. Group Training at ac TV strength co goes far beyond the standard, our training will take you to the next level. it’s so exciting to support our franchisees in opening their own facilities and creating thriving businesses that make a difference within their community. We are looking forward to spreading our specific, progressive, and systemised group training program australia wide.” franchise opportunities are now available.
ategory portfolio from our wellbeing concept right through to our Premium deluxe models. We can customise a plan for you. universal fitness Group will be the first and only premium franchise health & wellbeing product now available to the public, looking to expand in selected territories across australia and into s outhe ast a sia. universal by name, local by results.
FITNESS WITH 5 STARS - UNIVERSAL FITNESS GROUP
universal fitness Group offers franchise owners multiple revenue opportunity streams, latest fitness product trends as well as a unique premium offering that ustralian market with nvolvementmember
Universal Fitness Group is a high-end Health & Wellness provider, with a five-star offering, the product provides exceptional facilities which promotes our services for all levels of fitness in a clean & safe environment that creates the 2nd home for our members & guests. it is a professional premium wellness and fitness training centre, incorporating the latest trends in today’s industry all under one roof. Our vision is to provide our members with a unique fitness and wellness experience Makingmembers.every member and team member feel a strong sense of belonging. ufG is not a facility but a club where every member’s goal are the goals of ufG.
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BO dySTREET at
The business helps to promote a healthy lifestyle to its clientele while being easily accessible. r evolution’s focus is on highintensity, beat-filled, full-body workouts with world-class and inspirational instructors leading the electric spinning sessions in dark rooms.
The fun and unique business has developed a simple yet proven business model that is highly scalable and being a brand that is a part of a growing industry. r evolution is an established brand with a dedicated supply chain offering world-class training and marketing support. comprehensive training is provided to all franchisees. This includes detailed studio management, human resources, operations, sales and marketing training. franchisees will also have access to r evolution’s world-class instructor training academy to groom and develop their own portfolio of instructors. There will be ongoing support provided through a dedicated franchisee manager. Marketing support includes established brand guidelines, package discounts, imagery and themed class Theevents.spin cycling brand offers multiownership opportunities and has a return on investment in 2 years or less. it has more than 2,000 first-time riders each month and a growing portfolio of brand partnerships. at the b odystreet booth in sydney. “ i ’m delighted that b odystreet seems to be a perfect fit for the healthy and sustainable lifestyle here in australia,” said emma Lehner. Those who would like to secure the rights for a franchise license or as an area Developer or Master franchisee are welcome to contact the b odystreet Global h eadquarters in Munich.
R EVOLUTION S PIN CyCLING
Launches Franchise Model in Australia
The brand has launched its franchise model in australia after partnering with franchise consulting firm D c strategy and is ready to take on state masters and franchisees nationwide.
Franchise Expo
Bodystreet is a German fitness franchise that operates in the area of “boutique fitness studios“. These are small studios that concentrate on very specific wishes of certain target groups. b odystreet is a specialist for training efficiency and uses electrical muscle stimulation (eMs). This technique originated from sports medicine and astronautics and is characterised by an extraordinarily efficient workout. With more than 300 studios on three continents, b odystreet is the world market leader in eMs boutique studios. in 2020, b odystreet was awarded the Global franchise award “ b est fitness franchise”. One year later with the “Green franchise award“ and in 2022 again with the Global franchise award as “ r egional champion feurope.”ounder emma Lehner did not miss the opportunity to personally answer questions embracing club-themed music and lighting.
business franchise
Sydney Revolution is a premium indoor rhythm cycling brand established in 2020 and has grown to be the premier studio in Singapore with 4 locations anchored within the first 2 years.
e ach session boasts positive energy allowing clients the ability to let their hair down while breaking into a sweat
Well you can’t go past Laser Clinics Australia. Women and Men all over the country are flocking to have years taken off their appearance using cosmetic injectables from anti wrinkle, lip fillers, brow lifts and the list goes on. Not only do they have a process to stop time they also provide Laser Hair removal, so throw out the razors and wax laser hair removal is fast, safe and cost effective and its permanent!
Owning a franchise that’s focus is around well being and living life to the fullest can be so rewarding as you help customers meet their full potential and live a vibrant lifestyle. So our feature article this issue is to let you all know about the franchises leading the way in helping people lead their best lives promoting all the good stuff we all need.
Looking to get in on the booming aesthetics Theindustry?Australian aesthetic devices market was valued at approximately USD 201.10 million in 2020, and it is expected to reach USD 371 million by 2026.
ngsCFRAnhIIFEATURE
the health , fitness and beauty evolution
Just cuts
Just Cuts is the largest hairdressing franchise in the southern hemisphere and a proud Australian family owned business.
As a Franchise Owner, you’ll always know upfront what your franchise fees will be. Plus, they offer a trusted range of professional haircare and styling products, JUSTICE Professional™, which will provide you with a second tier of earning potential. Just Cuts are so confident in their franchises they offer a seven day written guarantee with their style
added bonus is that they are 100% Australian Ellaowned!Bache will also be with you every step of the way from providing training education and marketing support. On top of this a dedicated Business Manager will be with you to provide support and guidance to you to build a successful salon in your chosen area. ella bache Ella Bache is Australia’s only national skincare franchise. Joining the Elle Bach family you will have access to premium products and services available in over 120 salons and 39 David Jones stores Australiawide. Even better, you don’t need to be a qualified Beauty Therapist to get in on this journey, you just need a passion for quality skin care and a commitment to helping people know exactly what their skin requires to stay strong, healthy and radiant. The laser clinics
Justcuts.Cuts business model has been digitized with a range of support available online, including an e-learning platform, print marketing ordering system, retail reward program and Point of Service tools.
FEATURE ARTICLE: Renae Longworth
Laser Clinics Australia offer ongoing support and training by offering training programs, operations support and business management tools. You will be setting up everything you need to run a successful clinic. Laser Clinics offers a 50/50 partnership model which will reduce your startup costs significantly. You will also have an attractive remuneration package of $100,000 per annum from day one.
Prospective franchisees do not need any business or hairdressing experience to own your own Just Cuts. Just Cuts will supply you with a proven franchise system that has been providing support to their franchisees for over 30 years.
The Health, Fitness and Beauty Industry is booming with franchise opportunities. In today’s world keeping healthy and fit and looking great has taken a turn. It is now not a luxury but a necessity.
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Moving on to hair…who doesn’t love going to the hairdressers to sit back, relax, grab a coffee, a style cut, wash and blow dry to start your day. This brings me to Just Cuts.
My First Gym is here to inspire little and big kids, our club design is fresh, vibrant and exciting. Our specialized equipment is designed to ignite the imagination. For more information on the franchises listed above, or others that may peak your interest, please go to the Franchises Directory on our website franchise-directory/www.businessfranchiseaustralia.com.au/at:
snap fitness Snap Fitness is a 24/7 operation gym that provides a simple turnkey system, simple processes and world class support making it easier than ever to own your own fitness business. Snap Printing has a 5 star FRANdata ratio with financing options available, Snap Fitness is your next smart Snapmove.Fitness is dedicated to making their members feel fantastic by helping them move their bodies which in turn boosts their mood. Their success story is a global network of 1,000+ clubs and 1 million + members in more than 20 countries.
So is your passion kids? Would you like to give them a kick start on their health journey early? Then we may have found just what you are looking for. Little Big Sports programs are run at kindergartens, child care centres and schools. Making them versatile and accessible to a range of businesses to keep your new business in Youdemand.willwalk away with a sense of pride every day as you improve the lives of so many children by offering them the tools to encourage team work, follow instructions, learn basic and fine motor skills and coordination and how to enjoy social interaction.
If you are looking for a tried and tested business model, allowing you a lifestyle to enjoy, then this could be the one for you.
My first gym
My First Gym gives you all the feels..by providing a healthy environment for our kids to learn from, but they are also dedicated to raising money for local charities. This franchise will have you working within the community and impacting the minds of our future generation with a healthier more active lifestyle.
Plus fitness Plus Fitness is an Australian owned company which has been operating since 1996. Plus Fitness has sold over 250 franchises with gyms located across Australia, New Zealand and Asia. Plus Fitness is a lifestyle choice that has an attractive appeal. If you are committed to look out for our NEX t fEAtur E food franchising&
AsFranchise.ourfocus
business franchise M aG a Z ine 39 motivating people and helping them achieve their goals every day then this franchise is for Plusyou.
LTYB offers a unique individual workout experience within a group environment. They have over 16 studios and thousands of members. LTYB workouts are tailored to the individual this is why they are dominating the market as their workouts are customized. So if you’re keen to jump on board and change someone’s life positively and your own, LYTB offers a comprehensive franchise induction program, ongoing training and development and EPIC Annual Conference, PT recruitment support, quarterly onsite business coaching and a dedicated business LYTBmanager.has everything on hand to help you get started and stay at the top.
little big sports Now, if you’re looking to promote health and fitness for the younger generation, what a great way to start by offering a sport centered around fun play while learning a great game. Little Big Sports is a structured soccer program for 2.5 - 12 year olds.
Fitness starts from scratch with you. You choose where you would like to open, they then help locate and secure your property along with the Council consent. You are then given the training and support you need, they fit your gym and then you’re ready to open up and start helping people make better choices and support them on their journey all the while helping you operate a successful financially beneficial business of your own.
Lets now have a look at the Fitness and Health Industry for the young through to the goldenager. listen to your body Start your career right with a Fitness shifts towards Health and Fitness develops and people turn towards taking care of their mind as well as their body, the demand for exercise has increased.
My First Gym will provide you with ongoing support working in a family friendly environment and a growing network to help you start up your business. Forecasted return on investment of 3 years with the potential to recoup your initial investment within 2 years.
Doug Downer an experienced Business Developer and Coach with an impressive 30+ year senior management history in developing and leading businesses within the Franchising sector. He has been recognised in the Top 30 Franchise Executives in Australia in 2019, 2020, 2021 and 2022 and in the Top 100 Global Influencers in Franchising in 2022.
we are coming out the other side, we have seen a rapid uptake in the number of ‘wellness services being used and within the franchise sector a number of new entrants focussed on helping people feel better about Somethemselves.parts of the population have been impacted financially both positively through government support and negatively through reduced working hours and income. But the common theme amongst both sides of the financially impacted is the desire to focus on their own wellbeing, looking after themselves more and treating themselves in a healthier Duringway.
Doug owns five franchises as a franchisee and has been responsible for the establishment of three start-up franchise systems including all aspects from strategy through to market entry. Doug has operated at CEO and Director level in eight franchise systems. He also started, owns, and operates five successful SME Businesses of his own, so he is well versed in all aspects of franchising.
lockdown many of these services took a beating but they are coming back strong and the general population is embracing the need to look after ourselves better and treat ourselves in a healthier way and this has given rise to the early stages of a booming sector and there’s never been a better time to get into a business within this wellness category.
The government has done a good job by investing more funds into this sector, but the general population has also recognised the need to look after themselves better and this is where we are seeing the surge in use of the Wellness Reinventionsector.isthe key for every business in this new Post Pandemic world, what worked pre-covid may not necessarily work in this new world. Businesses must change their model and services to maintain relevance and open new potential markets focussed on improving overall wellness for a broader market, after all we have all been impacted by this pandemic and the fallout from it.
Mental health is a key component of overall health and wellbeing (WHO 2013). There has been a significant increase in mental health issues brought about by Covid 19 and the associated impact of restrictions that were implemented, this is no better represented than observing the significant increase in MBS-subsidised mental healthrelated services that were processed between 16 March 2020 and 9 January 2022, with almost 25 million services were processed.
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EXPERT ADVICE: Doug Downer | Franchise ReadyngsCFRAnhIIFEATURE
Health, fitness and beauty may be the sector headings, but the outcome is WELLNESS
Personal care franchises like spas, beauty salons, and massage therapy centres are seeing rapid growth by bringing the cost of pampering yourself down to a level that average people can afford.
franchisees are branching out even more into niche markets that serve growing needs.
Never has this been more in the spotlight than in the past 2 ½ years. There has been considerable discussion in the media about the impact that the pandemic is having on our mental health.
h ealth,
A significant proportion of Australians experienced lower levels of wellbeing, higher levels of psychological distress, long periods of loneliness and social isolation.
The personal Grooming businesses like barbershops and another of our clients, Pores X that services the skin care market for the male population, making skin treatments easy, affordable and fast.
Services that used to be available only at exclusive day spas that cost hundreds of dollars and took an entire day can now be enjoyed on your lunch hour for a fraction of the cost. Pores X target young males and the male market offering them a subscription model for skincare that can be delivered within 15 minutes in the convenience of your local shopping centre, removing the stigma of men having to go to traditional beauty salons.
As franchises like one of our newly franchised clients, Jun Lin (Traditional Massage & Oriental Spa) become a staple in most cities,
The Fitness Industry was decimated during covid and had to pivot to an online business model until the market opened back up, this has changed the fitness space significantly, whilst many gyms may not make it, those that do will be those that reinvent themselves
Many of us have joked about our ‘Covid bodies’ and Covid not being kind to our health, fitness and beauty regime but at the same time there has been significant increase in the use of social media as a way to connect during these periods of social distancing and Nowisolation.that
business franchise by creating pandemic proof businesses and doing fitness more holistically.
With the continued rise of social media, image is important, but more importantly we all deserve a little pampering, the ability to take some time out and do something for ourselves. Google Search Trends shows a 250% increase in self-care related searches.
Additionally, awareness has been growing about the role of nutrition in overall health and Newwellness.franchises that combine fitness education and training with nutritional counselling and product sales are beginning to gain popularity among a public looking for help in its quest for optimal health.
fitness & health
Fitillion is Australia’s newest and most innovative gym franchise, Fitillion introduces personalised team training to both the studio and the home gym environments. Each member receives customised workouts for their skill level and fitness goal, as well as a tailored meal plan, with recipes & shopping lists, or home-delivered meals. To stay on track with their fitness goal and body transformation journey, each member receives a Fitillion home smart scale, which provides industry-leading accuracy for body fat and muscle mass readings.
Whether it’s a mobile nail salon like Nail call founded by Heidi Powrie who brings the experience to homes and workplaces, or the self-tanning phenomenon of The Tan Lounge founded by Charley Costin, where they offer a subscription model where you can get an affordable and amazing tan whenever you want, that’s right 24/7 for one low subscription monthly cost.
The key to success in this Wellness sector is being innovative and holistic in your approach to the wellbeing of people, the most successful businesses and franchises are those that recognise that these three once standalone sectors now need to be integrated and that Health, Fitness and Beauty are all linked and those that can incorporate the three into one business model stand the best chance of success. That’s not to say that you can’t have a standalone, niche business within the sector but if you do, you need to do it better than anyone else. v
PersOnal care
At Tan Lounge, we pride ourselves on being inclusive for all body types, all genders, and all occupations. We see people from all walks of life come through our doors whether they’re a mum, working in corporate, modelling and acting or even a tradie – each one finds something important in their tanning routine, each one feels better walking out than when they did walking in and it is so much more than a tan.”
There are over 8000 gyms in Australia and New Zealand with over 32% of the population having a gym membership and nearly 50% of the population participating in regular exercise, we know there’s a demand to fitness and health related offerings. We have seen the meteoric rise of functional fitness and 24/7 gyms, so to get cut through in this sector, operators need to differentiate themselves and take this sector to a new level.
“Four gruelling years of software design, industrial engineering and sports science have made all of this possible. To Fitillion franchisees the automation means less admin, lower running costs and higher profitability than other gym brands, so that they can focus on the most important stuff, like hiring great instructors and growing a community of motivated members.” - Mike Kunitz, Fitillion
Beginning with the baby boom generation, more people have come to understand the importance of lifelong fitness and have devoted themselves to staying in shape.
Men and women of all age ranges believe that self-care is an important part of making healthier lifestyle choices and many of them believe that self-care practices have an impact on their overall well-being.
- Charley Costin, Tan Lounge
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“In a country where one of the leading cancers is skin cancer, providing a space for people to get their bronze on without the life damaging affects is one of the things I’m incredibly passionate about.
The number of health and fitness brands coming into the local market is staggering and does raise concern of an oversupply in
doubt at lower rents than previously and with added rent-free periods.
It is interesting to see that the businesses re-populating the suburban shopping strips are mainly in these sectors such as shop front gyms, Pilates studios, brow bars, to sports massage and even cryotherapy and floating sensory tank therapies. Chapel Street Prahran, once the mecca of high fashion and eclectic retail stores is now reopening with all of the above starting no
I can hear the thud of doof doof music and the encouragement of the trainer to “push it harder” coming from the gym as I get my N Tran pork and salad sandwich for lunch.
EXPERT ADVICE: Robert
w hat’s happening in the h ealth & f itness and b eauty sectors in f ranchising Toth
Robert Toth is Special Counsel at Sanicki Lawyers, with over 35 years’ experience in Franchise, Licensing and Distribution law acting for both local and International franchisors, franchisees and master franchisees and with expertise in dispute resolution. Robert is an Accredited Commercial Law and Franchise Specialist, a member of the Franchise Council of Australia (FCA) and the International Franchise Lawyers Association (IFLA) and regularly writes for franchise and corporate journals online. Contact Robert@sanickilawyers.com.au or even call him on mobile 0412 67 37 57
Rather than looking at statistics though, I prefer to hit the streets and see what’s going on in our own backyard particularly off the back of the last 2 years when retail business was destroyed with online shopping and Covid lockdowns.
The contribution the Health, Fitness and Beauty sectors make to the Australian economy annually is staggering. Australians spend an estimated 8.5 billion on health and fitness services and equipment annually. While Australians spend a whopping $22 billion on beauty products a year a large share of that on men’s grooming products. Meanwhile we are told over 65% (over 12 million) adult Australians are considered overweight or obese! Now that’s a big consumer market! These sectors employ a huge number of people and both sectors are likely to see growth over the next 2 years, some say in the order of 10 to 15 %. Apart from the revenue and returns to those in the sector, the benefits these businesses bring by way of employment and supporting a healthy lifestyle, mental health and wellbeing cannot be underestimated.
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What’s happening in your area?
I also marvel how it is that the gym is full of people working out at 1.00 p.m. on a Wednesday but of course the world has changed, and we now have work at home days and flexible work patterns that have opened up opportunities for business.
| Special Counsel | Sanicki LawyersngsCFRAnhIIFEATURE
I guess while an F45 is attractive to some, others would prefer a Jett’s, a Boxing Fit or a personal fitness trainer at home.
The biggest challenges over 2022 continue to be finding and keeping staff, adapting to post pandemic work expectations and flexible work patterns for staff and finance.
Seeking specialist legal advice from Franchise specialist Lawyers and advisors will help you to make an informed decision and help you to reduce the risks.
Every new business and franchisee will go through the usual business cycle or J Curve that is - great excitement – opening success – a leveling out - and then the challenge of maintaining their revenue and relevance in the market as other competitors come into the Newmarket.franchise systems need to continually work on their points of difference and attraction to the consumer who are inundated with so much choice.
Franchisees need to do their due diligence on the proposed franchise they are taking up and seek independent legal and financial advice from a specialist franchise lawyer before Thecommitting.costofsetting up a gym and leasing equipment can be very costly and you do need to do your financial analysis to ensure you can take a wage, cover your fixed overheads, staff wages, occupancy costs then cover the franchise fees before you make any return on your investment.
If you are a franchisee and your objective advice from your accountant is that the numbers do not work, then we suggest you walk away and consider other options as once you take up a franchise there is no easy way out without crystallising a loss.
Our most recent Franchisor “Aesthetik Dental” just rolling out, is an exciting equity share franchise model taking dentistry to a whole new level, offering state of the art technology with franchises available to dental technicians who want to be part of the new age in dental care. home care and beauty
There is growth and opportunity for home care and health services and also ensuring your business can provide an online alternative to providing services.
The pandemic taught business to be quick and reactive to stay alive and this was mostly due to their need to be online and be able to offer a safe and hands free environment and be able to provide the service remotely if Consumersneeded. are also more health conscious than ever. They want more than just the exercise and training they want real time data and feedback to measure their improvement which requires the use of Apps and the latest technology.
Sanicki Lawyers have been working with our Franchisors on the shared equity (“Branchise”) model which address the funding issues as the franchisor and franchisee each contribute to the capital start up costs and the franchisor will hold equity (usually a majority share) with the franchisee in the business. This means both parties have” skin in the game” to ensure the success of the business.
Finding the suitable franchisee who has the funds to set up a gym is an issue for franchisors due to the Banks tightened lending Franchisorspolicy.need to make their offer more affordable and attractive in a competitive market and also offer a model that more readily shares the risk in the business unlike the old standard franchise models that have caused so much of the disputes and aggravation in the franchise sector that led to the numerous parliamentary enquiries.
branchise Model (shared equity)
business franchise M aG a Z ine 43 some sectors such as personal training and boutique gyms.
franchisee beware
business challenges
So, whether a franchisor or a new franchisee sit back and objectively ask yourself what is it that differentiates your business from all of your competitors? v
“ Australians spend an estimated 8.5 billion on health and fitness services and equipment annually; while a whopping $22 billion on beauty products a year, a large share of that on men’s grooming products.”
The Health and Beauty franchise sector in Australia includes not only sport and fitness but also hairdressing, hair removal, nail services, health and beauty products, spa and Australia’swell-being.health and wellbeing sector have also had to adapt to recent changes brought on by the pandemic which include changed expectations from consumers, rapid digitisation, an increased focus on healthy behaviours and prevention.
do you want to be a health , fitness and beauty franchisee?
EXPER T ADVICE: Stewart Germann | Franchising Lawyer | Auckland, New ZealandngsCFRAnhIIFEATURE
In both Australia and New Zealand, franchising is growing at a very fast rate. The results of the 2021 Survey of Franchising in New Zealand confirmed that there are 590 business format franchisors with 32,300 units operating and over 156,000 people employed in business format franchisees. Having said that, your choice of the franchise system is very important and if you choose the health, fitness and beauty sectors then proper due diligence must be undertaken.
After that, the next stage would be to provide you with the disclosure document which is mandatory in Australia but only mandatory in New Zealand if the franchisor belongs to the Franchise Association of New Zealand.
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Procedure Firstly you must find the franchise system which appeals to you. In New Zealand we have Caci which is a health and beauty franchise, very successful with over 60 franchisees. Australia Laser Clinics is also available and if you want to get into the hairdressing sector, it would be hard to go past Rodney Wayne or Just Cuts. An intending franchisee should consult an accountant and lawyer experienced in franchising before buying any franchise. Once you have identified the system, you will be asked to sign a confidentiality agreement and you will receive a lot of information. Having sat down with the franchisor in a two-way interview, if the franchisor is interested in you, then you will be required to provide a statement of personal position.
A fast-growing US property management franchise called Phenix Salon Suites is wanting to expand in both Australia and New Zealand. This is an innovative franchise business which harnesses two booming trends – the meteoric rise of sole operator lifestyle service providers and the COVID-accelerated trend of shared working spaces, to transform traditional commercial property spaces into bustling hubs for lifestyle professionals.
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“ Go forth and choose a particular system which interests you, complete your due diligence thoroughly, check out the franchisor carefully, receive expert accounting and legal advice and then make a decision.” interested in provides the answers to your questions, then the next stage would be for a prospective franchisee to be provided with the franchise agreement. This is a legal and complex document which requires careful reading and also professional advice from a lawyer experienced in franchising. From a franchisee’s point of view, its obligations will include payment of royalty and marketing fees, completing a suitable training course and meeting minimum performance Inobjectives.summary, there are a number of franchise systems available in the health, fitness and beauty sectors. Go forth and choose a particular system which interests you, complete your due diligence thoroughly, check out the franchisor carefully, receive expert accounting and legal advice and then make a decision.
a property that is rented out to motivated entrepreneurs and life-style professionals such as hair stylists, barbers, massage therapists, skin and body treatments, chiropractors and more. The proven model provides an innovative way for customers to receive beauty, health and wellness services and offers a strong return on investment for franchise owners to scale this recurring revenue business. Even if you do not want to pursue the master franchise route, you could be an operator within a Phenix Salon Suite by being involved as a hair stylist or a provider of skin and body treatments. franchise agreement If the disclosure document for the particular franchise system which you are
To own a franchised business is exciting because you will be an independent business operator within a well-known brand and able to plug into the business format system developed over many years by the franchisor. v Stewart Germann founded Stewart Germann Law Office (SGL) in 1993 as a boutique law firm at Auckland, New Zealand, specialising in franchising, licensing and business law.
Phenix salon suites
Founded in 2007 by beauty expert and celebrity hair stylist, Gina Rivera, Phenix provides unique knowledge and systems to locate, design and operate successful Salon Suites locations. The real estate co-working concept provides an opportunity to manage
Stewart has over 40 years’ experience in franchising law and acts for franchisors in New Zealand, Australia, USA and the UK. SGL also act for franchisees and provides legal advice. Stewart has spoken at franchising conferences in New Zealand, Australia, Italy, South Korea and USA and he was on the Board of the Supplier Forum of the International Franchise Association (“IFA”) for 6 years until March 2007. Email: stewart@germann.co.nz | Web: www.germann.co.nz
Remember that as part of your due diligence, you should talk to at least five or six franchisees in the system to find out what they think of the franchisor, its support, how effective is the training and any problems in the system. Answers to these questions are crucial in your decision-making process. You should also check on rules and regulations which might affect the health, fitness and beauty sectors and be assured that it can comply and handle them.
common business tax deductions
Remember you can claim a deduction for items you’ve purchased to protect staff from transmissible diseases such as COVID-19.
If you’re a sole trader, you can usually claim a deduction for your own super contributions in your personal tax return.
3) you must have a record to prove the expense and show how you worked out the business portion.
For more information, visit ato.gov.au/employers and ato.gov.au/ paYg Wdeductions
For more information, visit ato.gov.au/coV i D19supportpayments
You can claim a tax deduction for most expenses from carrying on your business, as long as they are directly related to earning your assessable income.
Don’t forget, the rate for Super Guarantee (SG) contributions increased from 10% to 10.5% from 1 July 2022.
You can claim a tax deduction for salaries and wages you pay to workers (as long as you’ve complied with the PAYG withholding and reporting obligations for each payment), in addition to super contributions you make on time to a complying super fund or retirement savings account.
The $450 monthly eligibility threshold for paying SG contributions has also been removed, which means you must now make contributions to eligible employees regardless of how much they earn. However, employees under 18 will still need to work more than 30 hours in a week to be eligible for super.
cOViD-19 expenses
remember these three golden rules 1) the expense must have been for your business and not for private use 2) if the expense is for a mix of business and private use, you can only claim the portion that’s used for your business
For example, hand sanitiser, sneeze or cough guards, face masks, gloves, antibacterial wipes and other cleaning supplies that are used for business purposes.
When it comes to motor vehicle expenses, your business structure and the type of vehicle you are claiming for can affect how you calculate your claim.
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EXPERT ADVICE: Andrew Watson | Assistant Commissioner, Small Business | Australian Taxation Office (ATO)
Let’s go into some common expenses in a bit more Detai L . salary, wages and super
You can also claim the cost of rapid antigen tests purchased for employees so they can attend work and you won’t need to pay fringe benefits tax (FBT), providing you have the appropriate records. However, you may need to pay FBT on items that allow your employees to work from home. For more information, visit ato.gov.au/coV i DF bt
Knowing whether your business can claim a particular deduction is important because you can only claim what you’re entitled to.
On the flip side, COVID-19 business support payments, grants or stimulus from the government are generally taxable and need to be included in your tax return.
Motor vehicle expenses
Andrew Watson is an Assistant Commissioner in the Small Business area of the ATO. His role involves engaging and supporting small businesses so it’s easier for them to meet their tax and super obligations, and they get the help and support they need. He is also focused on driving the ATO’s digital services and helping small businesses manage their cash flow.
v If you operate your business:
“ the most important thing you can do to make the most of your deductions is to understand what you may be able to claim, ensure you’re entitled to claim them, and keep complete and accurate records to back up claims.your ” Remember you can only claim the business portion of your expenses according to the area of your home that is used for business Ifpurposes.youhave an area of your house set aside for your business and it has the character of a ‘place of business’, you may also be able to claim occupancy expenses, such as mortgage interest or rent, council rates, land taxes and house insurance premiums. However, keep in mind that there may be capital gains tax implications if you sell your home in the Companiesfuture. and trusts should have a marketrate rental contract with the owner of the property. This will determine which expenses you pay for and can claim as a deduction. The methods you can use to calculate expenses varies. It’s a good idea to keep complete records of all expenses (instead of a representative period) to give you more flexibility.
Our small business random enquiry program tells us that small businesses who use fit for purpose digital solutions are more likely to get their reporting right. So it’s worth knowing that you can claim a tax deduction for the cost of digital products used in running your business.
temporary full expensing
Your business structure also affects how you claim home-based business expenses. Sole traders and partnerships can claim running expenses if you operate some, or all, of your business from or at home. Running expenses include things like the cost of electricity, phone, internet and cleaning, and the depreciation of (and cost of repairs to) equipment, furniture and furnishing.
“ It’s a good idea to keep complete records of all expenses.”
Digital product expenses
• as a sole trader or partnership, and are claiming for a car, you can use either the cents per kilometre method or the logbook method • as a sole trader or partnership, and are claiming for another vehicle, you must use the actual costs method • as a company or trust, you must use the actual costs method to work out motor vehicle expenses, regardless of the type of motor Commonvehicle.expenses
For more information, ato.gov.au/homebasedbusinessvisit
For more information, ato.gov.au/depreciationvisit ending words
Legal expenses may be an expense for your business as well. These can include things like preparing a business lease and trying to recover misappropriated funds or debts from other businesses or individuals.
For example, operating expenses such as internet service provider fees, software subscription fees or cloud storage, and capital expenses such as computers, computer accessories, mobile phones, tablets, point-ofsale machines or in-house software.
business franchise M aG a Z ine 47
The most important thing you can do to make the most of your deductions is to understand what you may be able to claim, ensure you’re entitled to claim them, and keep complete and accurate records to back up your claims. You need to keep most records for five years and be able to show how you worked out your claim – especially if an expense was for a mix of business and private Youuse.
Rememberrecordkeepingyou can always reach out to a trusted tax professional if you would like more information tailored to your circumstances.
For more information, ato.gov.au/motorvehicleexpensesvisit or ato.gov.au/carfringebenefits home-based business expenses
If you use a digital product for business and private purposes, remember to only claim a deduction for the business portion of the expense. For more information, visit ato.gov.au/digitalexpenses legal expenses
Temporary full expensing has been extended to the 2022–23 income year, which means you can claim an immediate deduction for the business portion of the cost of an asset in the year it is first used or installed ready for use for a taxable purpose.
you can claim include fuel and oil, repairs and servicing, interest on a motor vehicle loan, lease payments, insurance cover premiums, registration and Ifdepreciation.thebusiness vehicle is a car, there’s a limit on the cost you can use to work out your depreciation claim. For the 2021–22 income year, the limit is either $60,733, or the cost of the vehicle if it’s less than this amount.
Don’t forget, allowing an employee to use a work car for private purposes may be subject to FBT.
can find a wealth of information about record keeping for businesses at ato.gov.au/
• From this you can work out the skills and personality of the person you want to make face-to-face sales and deliver that product. Does it matter if they are good with people or not?
• YOUR SALES
Way back in the early 80’s two Harvard researchers found there are 5 clear steps to business growth. Every business must go through these stages if the owners want to expand their empire.
After over 30 years working with businesses in the franchise space I can agree. These are the steps we promote for making sure your operations systems will be used by your staff and give you a platform to expand. structure your business for growth First, structure your business for growth. Business structure has a significant impact on the way your operations will be organised and where to start.
• YOUR MARKET To clarify the desires of your ideal client (yes again – concentrate on how your ideal client wants to be treated)
t he secret to developing operations systems everyone loves to use
Why you need operations systems
• What’s the relationship your sales team need to have with clients to keep them happy – face-to-face or remote. Is lead generation remote? Can your delivery team do this work or must it be done in head office?
So, we look at:
Just think about sales though. The relationship between lead generation, sales conversion and delivery is dependent on how digital your business is and the personality of your delivery personnel. Real Estate Agents will have the skills and personality to take on
In the first three stages, business owners are usually closely involved, managing every process, making sure things are being done the company way. So often working long hours and beginning to feel frustrated that they simply cannot expand any further without loss of consistency and brand Tointegrity.getto the next stage, Takeoff, the researchers found the business owner must put in an operations system which enables staff to do tasks delegated to them consistently, without constant input. They found business simply will not expand beyond a certain ceiling without an operations system.
• YOUR PRODUCT What’s the relationship your delivery staff need to have with clients to keep them happy – face-to-face or remote.
Say you have a cleaning company. The structure now, if you’ve thought about it, may look something like this. (See diagram 1).
Once you have answers to these questions, rethink how it all sits together. In virtually every case we find your structure needs to look something like this. (See diagram 2). The delivery functions come out of the general admin area and become a clear focus of their own. The general administration area has a new department with responsibility for supporting the money-making teams.
Right now, you the boss, with a little help from some staff, are probably wearing all hats and doing some of the work in the light green boxes sitting under admin.
To escape from this, focus on your delivery teams which are the drivers of growth. It doesn’t matter which business model you use (franchise, company outlets, licence, etc.) the fundamental thing is to be very clear about the characteristics (skills and personality) of the people you need to make sales and deliver your product and how your business is going to be structured so they can be supported to successfully do the tasks allocated.
• What support is needed to help them along the way?
EXPERT ADVICE: Brian Keen | Founder | Franchise Simply
48 business franchise M aG a Z ine
then make sure your operations systems are used – it’s up to you m aintenance Make sure your Systems Leader is there to keep everything up to date. Outdated systems are the first to be dropped by staff and franchisees. training Base your training processes on your operations manuals – don’t duplicate ops in your training systems. This way staff are trained to use the ops as well as how to do the job. on the job
Don’t allow your staff to ask you questions on how to do things – send them back to your operations system by asking if they have looked up the question there. performance m anagement When things go wrong - base your performance management on your operations. Move them back into training again. be the leader The bottom line is you are the leader. Set up your business so you have a focused view of what’s important, get the operations for those tasks documented in an easy and usable system, then make sure everyone uses them. v
plan as best you can Start with the most important and urgent tasks. This will almost always be with your sales and delivery teams. Admin almost never gets done unless the admin task is associated with sales or delivery.
Start the process by creating a plan of important and urgent headings in sequential order of execution.
Use a cloud-based system Paper documents are a thing of the past. Cloud-based operations systems which are available at the touch of a button on a phone when needed are the only way to go. These systems also allow you to create a system that is intuitive to use, is based on multi-media documents using video, images, text or a mix as required. And by using hyperlinks and overviews, these systems let you create a hub, pulling all your digital systems together in one place and mean you can create a sophisticated system where nothing is duplicated and messy.
Now you clearly have a vision on who is doing what, the operations to govern how tasks are done fall out much more easily.
supplyproductof Brian Keen Brian Keen has been involved in the franchise industry for more than 30 years and, today, is the Founder of Franchise Simply, Systems2Grow and Microloan Foundation Australia. His on-theground business experience as a multi-unit franchisee, franchisor and consultant helping many of the big names create their own franchise systems and growth over the years has been fed into Franchise Simply, helping today’s SMEs grow their business by franchising. www.franchisesimply.com.au
DiagramDiagramaManagementdmin12 the boss brand marketingand managementfinancial sales customerservice Deliverycleaningofservices supplyproductof it human Managementresources ©sDeliverysManagementupportandadministrationand/oralesteamsfranchisesimply2022 the boss brand marketingand andconversionsalesdeliveryofservice lead generation customerDeliveryandconversionsalesdeliveryofserviceteamsupportandservice managementandconversionsalesdeliveryofservicefinancial andconversionsalesdeliveryofserviceit andconversionsalesdeliveryofservicehumanresourcesManagement
m ake someone else responsible Give someone the role of documenting your systems and for managing the team that will help with the task. This person needs to be responsible in the long term for ensuring your operations are usable and used.
This is how we approach the process of documenting operations.
business franchise M aG a Z ine 49 all sales and delivery. Most people delivering health related products will not be able to take on any lead generation or sales. Trades will not do lead generation but can often close the sale. have your documentedoperationssotheyare easy to use
Ryan Whiteside is the new Hydraulink Welshpool franchisee located in the inner southeastern Perth district that is one of the city’s main industrial areas, with a strong representation of companies supplying industries such as mining, construction, materials handling and the waste industry.
ydraulink w elshpool’s ryan w hiteside commits to 100 per cent service for busy wa industry centre
“I chose the national backing of the Hydraulink franchise model as I set out to do something different for myself, where I could grow a business with the strong backing, training and reputation of the Hydraulink brand,” said Ryan, whose new franchise joins more than 400 Hydraulink service outlets throughout New Zealand, Australia, Oceania and Asia.
A man with more than 20 years of mechanical engineering experience has taken the next step in expanding his future by taking on a full franchise in Welshpool in Perth’s industrial heartland with the national Hydraulink hydraulic hose and fittings group. “ I have good knowledge across all industries and, for me, thinking outside the box, will be helpful to all customers.”
“I have good knowledge across all industries and, for me, thinking outside the box, will be helpful to all customers – extending from solving mechanical problems, to highlighting potential safety issues on their equipment.”
“I have been dealing with Hydraulink for 10 years and their product has always been high quality and their service has always been n ew h
good. I think customers like their positive, can-do attitude and the fact that they apply the same uniformly high standards of service and maintenance across all sites they deal with – either single sites or multiple sites.”
“This kind of in-depth mutual understanding needs to be done in a mutually respectful way, drawing on the customer’s expertise and combining this with your knowledge to work with them to get an ideal outcome,” Ryan says the idea of joining the Hydraulink family of franchises appealed to him and his wife Tania “because of the interest and variety of work we get to do day-to-day and the opportunity to advance and really get out what you put in. This is a great incentive, as it keeps me driven and focused,” he said.
50 business franchise M aG a Z ine FRA n C h I s EE I n ACTI on: Hydraulink
“I also like the fact they will go that step further to ensure service they not only fixes faults that customers want fixed immediately to maintain uptime, but also will work with customers to detect issues before they become troubles that might cause downtime or other issues in the future.”
“
Hydraulink Welshpool can be contacted on 0448 740 349 Hydraulink a ustralia 1300 36 37 34 Hydraulink new Zealand 0800 80 66 66 For further information, please contact Wayne a bbott – national Franchise m anager, a ustralia and new Zealand at: ph 61 455 478 wayne.a@hydraulink.com.au699
Hydraulink job totally and leaving it 100 percent Hydraulinkcompleted.”National Franchise Manager, Wayne Abbott says customers will welcome Ryan’s franchise because the quality of his work is already widely known. “He has built up a following as a professional who appreciates the needs of WA industry, including prompt and thorough service to optimise reliability and expedite maintenance and repairs, with all work performed to the same uniformly high standards wherever it is done, over one or multiple sites.”
“Like other members of our expanding WA franchise family, Ryan is strongly aware of the mandatory safety, compliance and traceability performance required in worldclass businesses,” he said. “It is also very reassuring to customers that the Hydraulink people serving their needs are already familiar with the specialised requirements of their machinery and worksites.
“This is such a time saver, because customers are not having to use their time to train different people time and time again on sophisticated and specialised machinery found in the Welshpool marketplace.”
aG a Z ine 51
business franchise M
“And, the results speak for themselves. Ryan has made an excellent start to his franchise business. In just 4 months he has proven himself to be a highly valued member of the Hydraulink franchise team and is already growing his business.”
Hydraulink – which operates under the market signature “Best Under Pressure” –delivers essential hydraulic hose, fittings and safety-compliant and traceable service expertise to industries requiring prompt, quality 24/7 service either on or off site.
Ryan’s new franchise involves Canning City and adjacent areas, to which he seeks to bring more competition benefiting customers, giving them good service, competitive pricing and outstanding reliability. “It is important that customers know when they call me, they can continue on with their own work while knowing I am taking care of their It is important that customers know when they call me, they can continue on with their own work while knowing I am taking care of their Hydraulink job totally and leaving it 100 completed.percent ”
52 business franchise M aG a Z ine
A strategic approach to dispute resolution may be contrasted with a process driven approach. For example, a minimal level of legal competence is needed for a lawyer to Mac with b ill m organ, Consultant at m organ m ac l awyers
Lawyers
My focus is on early resolution of franchise disputes, and I have been very successful over several years resolving disputes early and avoiding the expense of legal proceedings going to a trial or final hearing in Court.
Q&a
In my experience the implementation of a strategy to resolve a dispute is essential to resolving the dispute as quickly and inexpensively as possible.
q&A: Morgan
Morgan Mac Lawyers specialise in Commercial Litigation, Dispute Resolution and Franchising. We work with our business clients to understand their commercial objectives so that we are better placed to help them to resolve or navigate legal matters and obligations in the context of their businesses. We recommend strategies to clients that minimise and manage the risks of legal noncompliance and legal disputes.
1. a s a Franchise Dispute r esolution lawyer, what are some objectives you aim to achieve for your clients?
Bill Morgan shares with us his approach to resolving disputes and some common issues he has helped resolve over his long career in Commercial Litigation and Dispute Resolution.
2. With 24 years of practice in c ommercial Litigation and Dispute r esolution, what is your approach to resolving franchise disputes?
The other big issue is the franchise business being unprofitable or marginal.
My experience is that it is difficult to imagine many situations in which attempting to resolve the dispute by negotiation or an alternative dispute resolution process such as mediation is not a key factor in any litigation strategy. “ the purpose of a litigation strategy is to ensure a legal dispute does not proceed to trial and is settled as early as possible, preferably before legal proceedings are commenced. this is what I seek to achieve for my clients.”
At Morgan Mac Lawyers, I have seen many causes of disputes and too many disputes to mention. However, one issue that arises again and again is franchisees complaining that they do not receive adequate support from franchisors.
5. Why is mediation a better process than c ourt proceedings for implementing an exit strategy? Legal proceedings are adversarial by nature. The parties oppose each other with the aim of being successful in the proceeding and obtaining a judgment against the other party. Although legal proceedings may be commence or defend a legal proceeding, comply with the court rules, and ensure that a matter is ready for trial. A process driven approach is sufficient for a party that wishes a matter to proceed to and be ready for trial and for a dispute to be resolved by judgment of the Court. It is difficult to imagine too many circumstances in which a party in a franchise dispute would wish for a matter to be decided at a trial. Of course, franchise disputes do sometimes end up being decided by a judgment of the Court, often after a lengthy and expensive trial. The purpose of a litigation strategy is to ensure a legal dispute does not proceed to trial and is settled as early as possible, preferably before legal proceedings are commenced. This is what I seek to achieve for my clients.
As part of the Morgan Mac Lawyers team, I have found this approach to be the most useful strategy for resolving franchise disputes. The trend in the franchising industry over the last several years is not to seek to hold unhappy franchisees to a franchise agreement if an exit can be Participationagreed.
The fact that these clients were able to operate their rebranded businesses independently without the burden of paying franchise fees often converted marginal franchise businesses into profitable independent businesses.
4. What does an exit strategy mean?
As part of the Morgan Mac Lawyers team, I consider it is important to identify what my client wants as an outcome. The first question I ask my clients who are involved in a franchise dispute is what do you want to achieve? What is your ideal outcome? Without knowing the answer to these questions, it is difficult to implement an effective litigation strategy to resolve a franchise dispute.
Eventually, the franchisee wishes to exit his or her franchise agreement.
Morgan Mac Lawyers have acted for many franchisees who were running unprofitable or marginal franchise businesses and assisted many of these clients exit their franchise agreement and operate the same business after rebranding the business.
An exit strategy is one type of litigation strategy to resolve a dispute in which either the franchisee wishes to resolve a franchise dispute by exiting the franchise relationship with the franchisor or the franchisor wishes to allow the franchisee to exit the franchise relationship. If both the franchisor and the franchisee wish to bring the franchise relationship to an end, it makes it easier to resolve the dispute.
At the same time, a litigation strategy must comprehend the risk that a franchise dispute is not able to be settled before the commencement of legal proceedings and may proceed to trial.
in mediation is to be preferred to Court proceedings when either party’s or both parties’ objectives is to enable the franchisee to exit the franchise relationship.
Litigation strategy works best for me when it maximises my client’s leverage in settlement negotiations while simultaneously putting it in the best position to succeed if legal proceedings cannot be avoided. Litigation strategy seeks to achieve both the legal and commercial objectives of a party. For example, a franchisee’s objective when faced with a franchise dispute may be to exit the franchise. A franchisor’s objective may be to facilitate the exit by a franchisee from its franchise and in other situations, the objectives of the parties may be to continue or extend the term of a franchise agreement by changing the conditions or terms under which the franchisee operates the franchise business.
3. From your many years of experience in dealing with franchise disputes, do you see a common theme in franchise disputes?
business franchise M aG a Z ine 53
If franchisees do not receive what they see is enough support, they start to question what benefits they receive in return for the franchise fees they pay and whether they are better off operating their own independent business without the need to pay franchise fees. This questioning of the benefit in remaining in the franchise system is likely to increase over time as a franchisee
becomes more confident running the business and begins to think he or she can run the business without the franchisor given the perceived lack of support the franchisee receives from the franchisor.
6. Why do franchisees/franchisors need an exit strategy at all?
54 business franchise M aG a Z ine q&A: Morgan Mac Lawyers detrimental to the interests of both parties, even to a successful party, because of the costs of litigation and potential harm to a party’s reputation, there is ultimately a non-confidential Court imposed solution to the problem in which one party is successful and the other party is Anunsuccessful.exitstrategy requires and is best served by cooperation between the franchisor and the franchisee. As mediation is designed to facilitate the parties moving from entrenched positions to a forward-looking resolution of the dispute that allows the parties to move on from the dispute, it is an appropriate mechanism for allowing parties to reach an agreement on how a franchisee will exit the franchise relationship. In my experience a franchisee exit may take a number of forms, some of which are as a.follows:Thefranchisor may re-acquire the franchise on terms that include one party is to pay compensation to the other party or neither party is to pay compensation. b. The franchisor may assist the franchisee to sell the franchise business. The terms of the franchise agreement will, in nearly all cases, allow for the sale of the franchise business with the consent of the franchisor. Strictly speaking, allowing the franchisee to sell the business as a means of exiting the business is not a settlement term and no more than the exercise by the franchisee of a contractual right. The difference as an exit strategy is that the franchisee may seek, or the franchisor may offer, special terms to a prospective purchaser to incentivise the purchase of the business. This makes a sale of the business more attractive to a prospective purchaser and facilitates the franchisee’s exit from the franchise relationship.
https://www.morganmac.com.au/
“ As mediation is designed to facilitate the parties moving from entrenched positions to a forward-looking resolution of the dispute that allows the parties to move on from the dispute.”
d. The termination of the franchise agreement and the closure of the franchise business is another exit strategy. The termination by consent of the franchise agreement may be on terms that allow the franchisee to continue to operate the business as an independent business and not as a franchise business. This solution usually requires the franchisor to release the franchisee from any restraints of trade and confidential information obligations and requires the franchisee to cease using the brand and intellectual property of the franchisor.
There are other ways to end a franchise agreement. For example, the franchisor may terminate the franchise agreement for breach. If a franchisee is in breach of the franchise agreement, the franchisor may serve on the franchisee a notice to remedy the breach. If the breach is not remedied, then the franchisor may terminate the franchise agreement. If there is a premises involved and the franchisor holds the lease or sublease or there is a premises licence agreement, the franchisor may exercise its rights under the lease, sublease, or premises licence agreement to exclude or lockout the franchisee from the business premises from which the franchise business is operated. This effectively either ends the franchise business or ends the franchisee’s involvement and interest in the franchise Abandonmentbusiness. is another means of exit which occurs when the franchisee ceases operating the franchise business and stops complying with its obligations under a franchise agreement or lease, sublease, or licence agreement. This is an unsatisfactory way to achieve an end to the franchise relationship. Abandonment of the franchise and any lease, sublease or licence arrangement concerning the business premises before the end of the term of the franchise agreement, lease, sublease, or license agreement will be a breach of an essential term or terms of those contracts. This will expose the franchisee to a legal action for damages including the franchisor’s lost future franchise fees and/ or the landlord’s lost future rent. These damages may be substantial.
c. The secret sauce of mediation is that unlike Court proceedings which determine matters in dispute between the parties, mediation allows the parties to put something on the table that is attractive to the other party and allows for a flexibility in outcomes that can never be achieved from Court proceedings.
e. There are other ways to consensually exit a franchise agreement by terms of settlement which may include components of all or some of the above outcomes.
7. For those needing a franchise exit strategy what should they do? If you are a franchisee who wishes to exit a franchise agreement, or a franchisor who wants a franchisee to exit, it is important to seek legal advice and work with your legal advisors to implement an exit strategy that avoids the legal risks associated with termination for breach or abandonment of the franchise agreement. Before meeting with your legal advisors you need to be clear in your own mind what is your preferred best outcome but also consider what other outcomes you may be willing to accept to resolve the dispute that has led you to wish to exit the franchise.
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business franchise M aG a Z ine 55
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NeNe Chicken is one of the top tier chicken franchises in South Korea, serving authentic Korean fried chicken. NeNe meaning “Yes Yes,” is simple and yet the purpose is so much more. Eating well, being happy and playing it forward has been the mantra that has allowed the brand to grow in presence to over 1,100 outlets across South Korea alone. Now recognised as an international restaurant franchise; NeNe Chicken launched in Australia in 2015 and has rapidly grown to more than 30 stores! NeNe Chicken is a brand all about creating excite ment through our crispy and fresh Korean fried chicken. The fundamental appeal that makes Nene Chicken so special is the way the chicken is prepared through its marination process which increases the juiciness of the chicken, its unique batter mix that makes the chicken crispy on the outside and juicy on the inside and lastly its wide variety of authentic Korean flavours such as Bulgogi, Snowing Cheese and Freaking Hot. All key proprietary products such as the marinate batter mix and sauces are all from NeNe Chicken Korea. This ensures that NeNe’s authentic flavour is always at a consistently high
Chicken brand popularity is strongly growing and new location opportunities are constantly arising. Our franchise system has proven to be popular with both new and existing franchisees. A number of our franchisees have been so happy that they have opened their second and even third franchise outlet! franchise system does not require existing hospitality experience, just a passion for the brand and diligence own business. NeNe Chicken offers professional and comprehensive training and will support all the way from site development, operations and sales & marketing. In addition, “SOP” manuals enable of staff and business franchise model provides for returns on feel alone with NeNe.
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REFUGEE WHO BUILT mindchamps a G LOBa L Ed UC aTIO n
‘She’s asking what your name is, Stupid!’ David Chiem, MindChamps’ Founder CEO, can still clearly remember being called It‘stupid’.wason his first day of school in Australia in 1978. David, aged 9, and his family had arrived in the country as ‘boat people’ after fleeing war-ravaged Vietnam, surviving a close encounter with murderous pirates and enduring life in a Malaysian refugee camp.
56 business franchise M aG a Z ine F o CU s FEATURE: MindChamps
said that the one thing no one could ever take from you was your education,” he says. “This gave me a very strong mindset, and I was determined to make a contribution.” That strong focus on education, coupled with his earlier trauma, pushed David to excel in his studies because his father had always wanted him to be a doctor.
At the age of 14, David landed the starring role on Butterfly Island, becoming the first Asian-Australian to be given a lead role on mainstream television and appearing on TV screens around the world. As a result, although he aced his Higher School Certificate, rather than studying medicine, he chose the path of his new-found passion to study acting and filmmaking.
“While I always did well at school and enjoyed it, I saw that many students didn’t do so well. I became curious as to why. I began to suspect that it was because their education experience simply didn’t engage them,” he explains. from the stage to the classroom
“I arrived not speaking a word of English — not even hello,” he explains. “I can remember being called stupid in my own language by another student because the teacher was asking for my name, but I didn’t understand Educationher.” was highly prized by David’s family, a mindset reinforced by their traumatic escape from Vietnam. “My father had a strong philosophy of never taking anything for granted, and my parents always
In 1998 he decided to follow his passion and founded MindChamps — a ground-breaking early learning educational organisation based on strategies derived from research in ‘the 4 Domains’ of Neuroscience, Psychology, Education and Theatre. Since its inception in Sydney, MindChamps has grown from point zero to achieving the number one brand position in the highly competitive Singapore premium preschool space, with a market share of 38.5%.*
Preparing children for success in the 21st century MindChamps makes a difference in the lives of children by providing the best in early childhood curriculum and care. By synthesising and distilling more than the Personal Journey that led to a learning revolution.
“ While the companies featured in my prior books (Mercedes-Benz, the ritz Carlton Hotel Company and Starbucks) demonstrate impressive brand power, none has been in a position to fundamentally shape society on par with MindChamps.”
M Ov EME n T
As he studied the craft of filmmaking, David had an epiphany. He became fascinated by the idea that there could be another way of teaching children. They faced far greater demands on their education than previous generations, so, instead of rote learning, drilling and memorising content, why not help children to understand how to learn and more importantly develop the mindset of enthusiastic, life-long learners?
- Dr Joseph a . Michelli , No. 1 Bestselling Author New York Times & Wall Street Journal
Allan Snyder, a Fellow of the Royal Society and Marconi Prize-winner. Professor Snyder is the researcher who studied and coined the term ‘Champion Mindset’, based on studies of the world’s great achievers, which enables every individual to become the best that they can MindChampsbe.
“ the Mindchamps Way is incredible and the way they view children and how they want to shape the early learning industry is something that the world needs. it truly feels like being part of a movement rather than a franchise.”
Jasmine Van Twest - former financial auditor and new owner of a Mindchamps early Learning centre and Preschool David with Minister Brad Hazzard and Champ Lucas Gulla at the Grand Opening of the MindChamps Early Learning & Preschool @ Frenchs Forest. “ there is nothing more important than an education and nothing more valuable than an educator who can inspire. the whole structure and ethos of Mindchamps is built around that. this is an example of an australian who has his own vision and brought it to the world. On behalf of the new south Wales government and the community, we love having you here.”
*Based on independent market research as of 15 September 2017
business franchise M aG a Z ine 57 two decades of research in cutting-edge enrichment programmes, the MindChamps research and programme development team developed a preschool curriculum that rapidly propelled the MindChamps model to its current industry-leading position. The MindChamps Global Research Advisory and Education Team is chaired by worldrenowned neuroscientist Emeritus Professor
MindChamps Founder CEO David Chiem with new franchisees who recently completed his leadership training.
PreSchool offers programmes based on its research-based, revolutionary 3-Mind model of education: The Learning Mind promotes academic excellence; the Creative Mind frees the imagination; and the Champion Mind instills perserverance and excellence. This 3-Mind model was introduced in the 2007 best-seller The 3-Mind Revolution, co-authored by David and Brian Caswell, MindChamps’ Dean of Research and Programme-Development. the intellectual Property leader in early learning Unlike other Early Learning organisations, MindChamps has its own unique, researchbacked curriculum and Intellectual Property. This commitment to developing its own Intellectual Property resulted in MindChamps being accorded the WIPOIPOS IP Award in 2015 by the World Intellectual Property Organization (WIPO) and the Intellectual Property Office of Singapore (IPOS) for excellence in the brand’s Trademark Portfolio.
A breakthrough synthesis of decades of research by Emeritus Professor Larry Scripp (of Harvard’s ‘Project Zero’ and the prestigious New England Conservatory, Boston, USA) together with the 3-Mind education model, this revolutionary programme has achieved patent-pending status in the U.S.A. and Singapore (U.S.A. Patent Pending: 17/644,293 and Singapore Patent Pending: 10202113952V), something unheard of in the education domain. a Vision that has become a Worldwide Phenomenon is now coming home What began as a research centre in Sydney, taking the number one market share in Singapore for premium preschools and expanding into Malaysia, Philippines, Myanmar and Indonesia, is now back home in Australia. The award-winning MindChamps franchise has a head office in Sydney and more than 20 MindChamps Centres operating in strategic locations across the city. It now has a pioneer batch of ten passionate franchisees, along with many more already in the pipeline. For David, this is very much a homecoming “Tostory.bring MindChamps back home and nurture Australia’s most important asset, the minds of its children, is a real privilege and lifetime honour.” mindchamps.org/au/
Honourable Brad Hazzard - new south Wales Minister for health and Medical research
As part of MindChamps V2.0, MindChamps Music, the world’s first integrated music-ineducation programme, was introduced last year as a key component of MindChamps’ core curriculum.
O’Brien’s Head of Commercial & Systems for the Electrical & Plumbing Division, Ashley Clemmett, says working with Localsearch has not only benefited the individual franchises themselves, but the head office team also.
t
58 business franchise M aG a Z ine s P o TLI gh T on sERVICE: Localsearch
But what results might you be looking at if you heed this advice?
It’s the age-old story of those who take the offence with creativity opposed to those who take the defence who struggle to stay afloat.
“In 90 days, they saw a 19% increase in calls thanks to optimising their Google My Business. Another one is O’Brien Plumbing & Roofing Port Macquarie who saw an 83% increase in traffic to their website, and that’s on top of 250+ phone calls they received through Google. It’s seriously that easy and I have countless stories like these.”
But what about the other third of businesses?
“For businesses who took our advice to stick it out and adapt their strategy, there were stories of not only being able to keep their doors open but having to bring on more staff to keep up with the demand. Their competitors who weren’t with us had to shut up shop and brace, while they used their online presence to skyrocket their results.”
The award-winning digital marketing provider says franchises, like the hundreds of O’Brien Electrical & Plumbing Members they support, have used affordable solutions, such as Google My Business Optimisation, to future-proof their businesses against the “Aunpredictable.websiteand Google My Business — recently renamed to Google Business Profile — are two things no franchise can truly survive without in 2022 and beyond,” says Mr. Reynolds.
over the past two years, with the secret being staying current and being diverse in your “Atapproach.thestart of the pandemic, we received a constant stream of phone calls and emails from businesses panicking and wanting to turn off their marketing to pinch pennies,” says Localsearch’s National Account Manager, Ben Reynolds.
“It’s not as expensive as many people think. With what we’ve done with our packages, it’s possible to get online for less than a few dollars a day.”
“Take O’Brien Electrical Bundaberg for instance...,” says Mr. Reynolds.
With the threat of a recession looming, skilled worker shortages and supply chain issues, these tragic stories are not going anywhere anytime soon.
“The results Localsearch has achieved for
According to Australian digital marketing service of nearly 30 years Localsearch, their 28,000+ clients have seen incredible growth he future- proof f ranchise S URv I va L OF THE F ITTEST I n THE dIGITa L aGE
Over the past two years, the news has been laden with the stories of the two-thirds of businesses* who have experienced downturn and hardship as a result of the pandemic.
How is it that while there are those who are barely surviving, there are those facing the exact same conditions who are thriving in the face of adversity?
While getting to the top of searches for your business name is great, it should also be given. It’s ranking at the top of search results for what you do, where you do it, that
• Including images and visual content.
“Google only wants to recommend businesses that are trusted,” says Mr. Reynolds. “So, it’s important to be putting your business on Google My Business and other online directories, getting reviews and optimising
3Don’t be fooled by vanity metrics
A website is a staple for any business. As a franchise, you likely have a website already — but that’s only half the battle. “A website is literally your business in the digital world,” says Mr. Reynolds. “While your franchise name can help with your reputation, ensuring your website showcases how local you are is just as important for securing new business. It’s a fine balance of having a professional website, but also one that performs for your Asbusiness.”wellas showing your local connection, your website also needs to satisfy Google.
“However, having Localsearch come on board as an approved supplier for our franchise members has helped our head office team immensely, freeing up our time to focus on other areas of growth for the business and our franchise members.”
An example of this is what search results your website shows up under on Google.
• Optimising your profile for keywords based on service and location.
1localise your website
In the digital marketing world, vanity metrics are those that look good, but don’t provide value to your business.
When building a website to grow your online presence locally, things you need to consider include:
• Regularly updating your content, including using post features.
“The analytical dashboard Localsearch provides as a complimentary addition with all services allows head office to see the results of marketing activities across all our different franchise members all in one place,” says Mr. “It’s another way they help save us time, plus we can see the growth of our franchise members through Localsearch’s services too.”
• Optimising your content for your location.
• Getting reviews and responding to them.
O’Brien’s Head of Commercial & Systems for the Electrical & Plumbing Division, Ashley Clemmett, says their secret to transparent results across their 150+ O’Brien Electrical & Plumbing members is Localsearch’s Nucleus performance dashboard.
• Building specific location pages, if Andneeded.more. 2Optimise your online listings, including google My business
We already know how effective Google My Business is, but Localsearch.com.au also became Australia’s 86th largest website (by organic regional traffic according to AsideSEMrush).from the customers who can find you on online directories, search engines also use them to learn more about your business and how the public views your business.
• Ensuring your business name, address and phone number are consistent online.
localsearch’s top tips for growing your online presence:
business franchise M aG a Z ine 59
For more information about Localsearch, their digital marketing services and more tips on growing your online presence, visit www.business.localsearch.com.au our O’Brien Electrical & Plumbing members speak for themselves,” says Mr. Clemmett.
ine
Visitors to the Franchising & Business Opportunities Expo in Sydney in August welcomed an incredible two days on the show floor. Exhibitors and visitors were pleased to be back face to face and to get down to business. Franchise Ready used the Sydney Expo to promote 8 of their clients to prospective franchisees, including, Karen’s Diner, Harry’s Café de Wheels and Fitillion. “We have exhibited at Expos all over the world, the Franchising & Business Opportunities Expo team do it better than everyone else, well organised and outstanding customer service.”, said Doug Downer from Franchise Ready. “I think it goes to show how vibrant and successful this industry really is,” says Exhibition Manager Fiona Stacey. “It’s a matter of finding the right people to help you on your journey – be they franchisors, lawyers, consultants, accountants or other “Alladvisors.”those people are available at the Expo, and more than willing to answer all your Expos in Perth, Melbourne and Sydney the Brisbane event will offer visitors a forum to compare and research a diverse range of franchise opportunities, with investment levels from under $10,000 to more than There$500,000.will also be legal and financial advice to buy and set up your new business or franchise and the Franchise Council of Australia (FCA) will be on hand to provide information and answer any franchising queries. One of the most popular features of the Franchising Expo is the free seminar series at the centre of the show. At the Brisbane show you can hear experienced Franchisees share their stories in the ‘Conversations with franchisees’ panel and learn more about franchising in the ‘Is franchising right for you’ session. These sessions are designed to educate, inform and motivate. Whatever your reason for becoming your own boss, the best possible start you can give yourself is Furthermore,knowledge. visitors can attend the Start Your Own Business Workshop which runs on Saturday 15 October from 9am, delivering advice on business ownership, how to get started and what you need to know to take the Gainleap.the freedom and flexibility of being your own boss with an established brand and support network behind you. Visit the show to explore a wide variety of franchises, advisors and business ideas, all under one roof. See details below to get your half-price ticket today! i nterested in exhibiting? c ontact Fiona stacey on 03 9999 5464 fiona@specialisedevents.com.auortoday.
Franchising Expo questions,” she says. “Entering a franchise agreement is serious business, and it is crucial to do your research. The Franchising Expo is a great place to start, or dive deeper into a concept you’re considering.”
Choosing the right franchise is about matching your personality, skills, experience and motivation to a particular franchise. It’s about finding a good fit between you and the business. “The expo was very well organised. I was in negotiations with a Franchisor prior to attending the expo, however, the expo has expanded my horizons to consider other businesses out there”, said Raymond TheThompson.nextExpo will be in Brisbane and will offer exciting concepts like Amber Tiles, Bedshed, Chatime, Clark Pools & Spas, Deckseal, Donut King, Dream Doors, Dymocks, Gelatissimo, Gutter-Vac, Kwik Kopy, Mad Mex, Poolwerx, Quest Apartments Hotels, Rams Financial Group, Roll’d, Soul Origin, Tax Store and Xpresso Mobile Café. “We are thrilled to bring the Franchising Expo to Brisbane” says Fiona. Like its sister r eader special: Register to visit any Franchising & Business Opportunities Expo in 2022 for HALF PRICE at: www.franchisingexpo.com.au by using promo code: CGB
60 business franchise M aG a Z take control of your future, i nvest in yourself!
PR o FILE:
diary dates: b risbane: 14-15 October 2022, Brisbane Convention & Exhibition Centre Perth: 13 November 2022, Crown Perth Melb O urne: 24-25 March 2023, Melbourne Convention & Exhibition Centre s y D ney: 11-12 August 2023, ICC Sydney Darling Harbour
business franchise M aG a Z ine 61 2022 New World New Opportunities ENDORSED BY franchisingexpo.com.au • Free advice from the experts • Meet the people behind the brands • Free seminars daily Brisbane 14-15 October 2022 | Perth 13 November 2022 Melbourne 24-25 March 2023 | Sydney 11-12 August 2023 Get your half price ticket online using code CGB at franchisingexpo.com.auSAVE $10
ho T T0 PIC s b
The private equity firm owner of beauty chain Laser Clinics Australia (LCA) has bought back at least 38 franchised clinics following a two-year dispute with franchisees, according to a media report.
beauty chain buys back 38 franchises following dispute
The Australian Competition & Consumer Commission (ACCC) has initiated Federal Court proceedings against car repair chain Ultra Tune alleging the franchisor breached and/or failed to comply with multiple Federal Court orders, according to an ACCC Instatement.2019Ultra Tune was fined $2.6 million in the Federal Court for breaching both the Franchising Code of Conduct and the EHIND THE headlines
Delight co-operated with the Commission and has entered into a compliance agreement after finding improvements to its policies and procedures including warnings to customers and additional training that will mitigate sexual harassment risks to its workforce.
62 business franchise M aG a Z
contempt of court proceedings against franchisor
franchisor had adequate frameworks in place to prevent and respond to workplace sexual Victoriaharassment.isthe only state currently where anti-discrimination laws apply a positive duty on employers and others to take reasonable and proportionate steps to eliminate sexual harassment as far as possible.
The Commission chose Melbourne based chain Baker’s Delight for its franchise assessment, and noted that this was not in response to any complaints, but rather to address well-understood concerning prevalence of sexual harassment in retail environments, such as bakeries, where frontline staff who serve customers are primarily female, while back-of-house roles such as bakers are filled predominantly by Bakersmales.
Franchisees also allege that the profitability and capital value of their businesses has been adversely impacted by the change, and that compensation should be paid.
Private equity giant KKR purchased LCA
A class action by 38 out of 55 Mercedes Benz auto dealers in Australia against the car manufacturer has commenced in the Federal Court amid allegations the car giant failed to act in good faith in moving its franchisees to a sales commission arrangement, according to a media report.
Australian Consumer Law (ACL). ACL breaches related to prospective franchisees receiving false or misleading representations, and Franchising Code breaches related to Ultra Tune’s failure to act in good faith including failing to prepare and supply marketing fund statements. The company was also found to have attempted to mislead the Court by claiming it had sent disclosure documents to prospective franchisees when it had Whilenot.the fine was reduced to $2.1 million after Ultra Tune appealed the ruling, the company was still under orders to implement a compliance program to ensure no further breaches of the Franchising Code or the ACL and to provide quarterly reports on the program’s effectiveness. Ultra Tune was also under court orders to update its disclosure document on time and prepare two marketing fund statements within a specified time period. The ACCC alleges that Ultra Tune has failed to deliver on all or part of these orders.
ine
The franchisees allege that a consultation program about the transition to a new financial arrangement to sell cars on commission that eliminates dealer pricing flexibility and other revenue opportunities was conducted as a foregone conclusion long before the adoption of the new business model in breach of the good faith provisions of the Franchising Code of Conduct.
Mercedes Benz has stated that the new model improves the customer experience with the brand and provides greater access to data for after-sales service and is being adopted worldwide by the brand. report addresses sexual harassment in retail franchises A new report by a Victorian government agency has identified steps franchisors can take to deal with sexual harassment of frontline workers by customers in franchise outlets and more broadly in their networks.
The Preventing sexual harassment in retail franchises report produced by the Victorian Equal Opportunity and Human Rights Commission assessed whether a sample
Jason g ehrke is the director of the Franchise Advisory Centre and has been involved in franchising for more than 30 years at franchisee, franchisor and advisor level. He advises both existing and potential franchisors and franchisees, and conducts franchise education programs throughout Australia. He has been awarded for his franchise achievements, and publishes Franchise News & Events, Australia’s only fortnightly electronic news bulletin on franchising issues. In his spare time, Jason is a passionate collector of military antiques. www.franchiseadvice.com.au
$650m auto dealer class action commences
Disclosure register countdown to nov 14
sMe’s
The course, which takes approximately 30 minutes to complete, includes guidance on responding to compliance notices, tips to prevent common compliance mistakes, and free resources to assist businesses/employers prevent workplace problems and meet the requirements of a compliance notice. The FWO is increasingly using compliance notices as a tool to recover unpaid wages. cash flow coaching kit helps
The Australian Taxation Office (ATO) has developed a Cash Flow Coaching Kit to assist small and medium enterprises (SME’s) to manage their business’ cash flow, according to an ATO statement.
The kit comprises five practical tools ranging from cash flow health to an action checklist and videos and webinars on how best to use the kit’s resources. Designed for trusted advisers of small businesses, it also provides an evidence-based framework to start conversations about practical cash flow management practices and turn cash flow theory into practical solutions, among other things. v
Franchisors have until November 14 to create their profile and publish disclosure information on the Australian Government’s new Franchise Disclosure Register, available online at franchisedisclosure.gov.auoperates.forANZSICaddress,theirthestandarddisclosureThefranchiseeswillnodisclosurebyinformationFranchisorswww.franchisedisclosure.gov.auarerequiredtouploadcertaintocreateaprofileontheRegisterlogging-inwithaMyGovID,andpublishinformationabouttheirfranchiselaterthanNovember14.TheRegistergoliveandbesearchablebypotentialandothersfromNovember15.Registermaycontainafranchisor’sdocument,keyfactssheetandformagreement,althoughatveryleastafranchisormustprovidename,tradingname,ABN,officephoneandemailcontacts,anddivisionandsubdivisioncodestheindustryinwhichthebusinessSeetheRegisterwebsiteatwww.
The Fair Work Ombudsman (FWO) has developed a free online course to assist stakeholders including franchisors and franchisees understand the requirements of a compliance notice should they be issued with one, according to a FWO statement.
free online course for workplace compliance notices
business franchise M aG a Z ine 63 in 2017 when it had just 60 outlets, and doubled the brand’s footprint in Australia over the next four years. By April 2021, 52 of Australia’s 123 franchised clinics had signed a notice of dispute against KKR, Federal Court legal action pending by September that year. A settlement with franchisees was agreed after mediation recommenced in early 2022.
KKR has reportedly paid $30 million for 38 clinics, a figure which is substantially less than the $80 million sought by the plaintiffs in their 2021 claim. LCA has 200 clinics worldwide, in which staff perform more than 2.5 million treatments each year. fitness franchisees assured it’s business as usual Franchisees of Australian-based fitness chain F45 are claiming its business as usual for their gyms despite being “blindsided” by a significant earnings downgrade and the departure of nearly half the parent company’s staff and its chief executive officer, according to a media report. F45 has reduced its expansion target from 1,500 new branch openings to 350-450, with a renewed focus on prioritising profitability and cashflow generation in a high interest rate economy. Franchisees have received an email offering support and assurance that the company’s new direction will not directly impact them, but media coverage has resulted in nervous gym members querying owners whether their gyms are going to close. For a fixed monthly franchise fee, F45’s franchising model grants franchisees “territory rights” to operate in a designated area, use the F45 brand, and plug into the company’s systems and processes. F45 is scheduled to hold a network-wide meeting with franchise owners to explain the situation. food chain rewards customer’s customs error An airline passenger who was fined $2,664 for breaching Biosecurity laws after arriving in Australia and failing to declare a half-eaten Subway sandwich she purchased at Singapore Airport has received a gift box from the sandwich chain containing a Subway voucher for the same value, according to a media Thereport.customer has documented the entire episode in a number of TikTok videos, the first one describing how she was fined for not ticking two specific ingredients (chicken and lettuce) on the inbound passenger declaration card. That video was viewed 1.1 million times in three weeks with Domino’s Australia tagging Subway in their reaction asking them to “make it right.” A follow up TikTok shows the customer opening a giftbox from Subway which contained a Sub customer card loaded with $2,664 credit.
Yes! You can
A comprehensive Franchise Manual, Policy Guidelines and detailed operating procedures
6 weeks approved provider training
Optimal site identification using demographic and data analytics
You don’t need a background in early childhood or childcare as MindChamps will provide on-going support and mentoring for core operations and business management including:
In-depth financial modelling tools to visualise and plan your potential revenue and business growth
Specialised training for teachers and educators
Australia • Singapore • USA • Philippines • Malaysia • Indonesia • Myanmar
Dr Joseph A. Michelli, New York Times & Wall Street Journal #1 bestselling author
As a multi-award-winning international Early Learning franchisor, MindChamps is committed to your success. This commitment is backed by years of experience, research, training and a powerful, global brand that is hailed as a 21st Century Early Learning Movement.
toCommittedyoursuccess
and create prosperity for your family!
“We have recently joined MindChamps and have found the support amazing. The leadership training has a perspective that is different from anything else I have seen in previous franchise systems that I have been involved in. We are hugely excited for our future with MindChamps.”
Scan here to register for a rare opportunity to attend a live webinar with MrMindChampsFounderCEODavidChiem
nyone can set up an Early Learning and Preschool centre but only one brand has been hailed as a 21st Century Global Education Movement!
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A
While the companies featured in my prior books (Mercedes-Benz, The Ritz Carlton Hotel Company and Starbucks) demonstrate impressive brand power, none has been in a position to fundamentally shape society on par with MindChamps. own a brand that
is transforming education globally Own dreamyourbusiness!
Kate English MindChamps International PreSchool & Early Learning centre owner, NSW
business franchise M aG a Z ine 65 Franchise AUSTRALIA A nd new ze ALA nd BUSI ne SS thewww.businessfranchiseaustralia.com.auwww.businessfranchisenz.co.nzmagazineforfranchisees Professional services listings are a great way to promote your business For more information call 03 9787 8077 (or +61 3 9787 8077 from outside Australia) and speak to one of our sales executives. A specialist Franchising and Intellectual property legal firm, providing advice for Franchisors from conception to recruitment and ongoing management. the firm takes great pride in its long term relationships with Franchisors and providing clients with expert, tailored and cost-effective advice. Expert advice and assistance is also provided to Franchisees buying & selling businesses as well as in relation to Leveldisputes.6,64marine parade ( pO box 10857) Southport QLd 4215 P 07 5591 2522 F 07 5591 2511 Contact Sam rees e www.ippartnership.com.ausr@ippartnership.com.au Level 2/138 robina town centre drive, robina QLd 4226 P 1300 360 867 e enquiries@localsearch.com.au
marketingLocalsearchhttps://www.linkedin.com/company/localsearch/https://www.facebook.com/LocalsearchAU/business.localsearch.com.auhttps://www.instagram.com/localsearch/isoneofAustralia’stop-rateddigitalserviceswithmorethan500reviews,with a 4.9 average star rating. Since 1993, we’ve helped more than 28,000 Australian business owners, supporting them with everything from websites and search engine optimisation to Google Ads, social media marketing and Google my business. Our partnerships with some of the biggest technology companies in the world — including Google, Facebook and microsoft — help us deliver cost-effective, yet affordable services to grow your digital presence. Street, brisbane QLd
4000 P 07 3221 2221 e https://www.morganmac.com.au/info@morganmac.com.au We are a boutique firm specialising in commercial Litigation, d ispute resolution and Franchising; with extensive experience in complex commercial litigation involving disputes between franchisors and franchisees and in providing legal advisory services to franchise businesses. t he franchise related legal services we provide include: • Commercial litigation • Dispute resolution and franchise mediation • Franchise Dispute solutions and strategies • Corporate and business structuring • Purchase or sale of franchise businesses • Advising on franchise documents • Advising on franchise renewal or exit • Preparing franchise documents • Risk and compliance advice • Commercial and retail leasing • Privacy and privacy policy advice commercial litigation and franchising are complex areas of law. We help our clients to resolve or navigate legal matters and obligations in the context of their businesses. We recommend strategies to clients that minimise and manage the risks of legal non-compliance and legal disputes. We work with our clients to implement their commercial objectives. Our aim is to achieve the best possible outcome for our clients. PR o FE ss I on AL s ERVICE s LI s TI ngs
Level 3, 145 Eagle
FOO d TA k EAwAy 5 $280,000$360,000to ARAMEX Level 9, 491 Kent street, sydney, nsW 2000 Phone: 1300 3278 929 (aus) 0508 692 726 (nZ) email: fso@fastway.com.au (aus) recruitment@fastway.co.nz (nZ) Website: www.aramex.com.au www.aramex.co.nz
HEALTH/AGE (in$50,000-$100,000partnershipwiththefranchisor) HydRAULINk PTy LTd 123 Long street, smithfield, nsW, 2164 Ph: 02 8785 4600 email: franchise@hydraulink.com.au Website: www.hydraulink.com.au
OPTUS BUSINESS CENTRE contact: brad Tattam email: bradley.tattam@optus.com.au Website: https://www.optus.com.au/business/business-centre/partners
LASER, INJECTABLES, Sk IN TREATMENTS, BO dy 180 + fca $60,000+gst $290,000+gst MINdCHAMPS EARLy LEARNING AUSTRALIA PTy LTd suite 1, Ground floor 92-94 norton street, Leichhardt, new south Wales 2040 Ph: 1300 646 324 Website: au.mindchamps.org email: tinat@mindchamps.org ARLy C HIL d HOO d Ed UCATION S ERVICES 21 My FIRST GyM AUSTRALIA/NEw ZEALANd Ph: 0434 071 536 email:Dan@myfirstgym.com.au Website: myfirstgym.com.au NENE CHICkEN AUSTALIA 120 Turner street, Port Melbourne, Vic 3207 Ph: 03 8526 4488 email: info@nenechicken.com.au Website: www.nenechicken.com.au RESTAURANT/QSR franchisees can expect from $400,000 - $650,000 for developmentoutlet NINEdOTS BUILd AdVOCATES 1/9 Douro street, north Geelog Vic 3215 Ph: 1300 993 683 email: rebecca@ninedots.com.au Website: www.ninedots.com.au
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RETAIL 700 fca , aacs site specific $400,000$1,000,000dependant)(site ANNE’S PANTRy 139 union rd, surrey hills, Melbourne Vic Ph: 03 9999 5488 email: colin@annespantry.com.au or ccrawford@franchisedevelopments.com.au Website: www.annespantry.com.au
MOBILE HOSE AN d MANUFACTURINGFITTINGS 400 + across aus, nZ & Pacific islands fca subject startinglocation,tofrom$20k subject to location, from $40 -60K plus finance, equipment & stock INXPRESS 3/14 burke crescent, north Lakes, QLD 4509 Ph: 1300 097 857/0434 111 985 email: sales.au@inxpress.com Website: inxpress.com.au INTERNATIONAL ANd dOMESTICCONSULTANTSFREIGHT 48 fca,ifa $64,950 JIMS’S CLEANING GROUP D5, 1-13 The Gateway broadmeadows Vic 3047 Ph: 131 546 email: admin@jimscleaing.net.au Website: www.jimscleaning.com.au HOME SERVICES 1,050 -$30,000$20,000 $20,000 JIM’S POOL CARE 48 edinburgh road, Mooroolbark Vic 3138 Ph: 131 546 email: info@jimspoolcare.com.au Website: www.jimspoolcare.com.au MOBILE POOL SHOP & POOL SERVICE 100+ fca $69,000 $69,000 + Vehicle kUMON EdUCATION PO box 5363, West chatswood, nsW 1515 Ph: 02 9467 2200 email: info-@kumon.com.au Website: kumoninstructors.com.au/franchise AFTER SCHOOL TUITON 322 fca $1000 $4,000-$30,000 LASER CLINICS AUSTRALIA unit 21, 39 herbert street, st Leonards, nsW 2065 Ph: 0400 303 272 email: franchising@laserclinics.com.au Website: www.laserclinics.com.au/franchise-opportunities
FREIGHT & COURIERLOGISTICS/ 2818(aus)(nZ) fca availableapplicationupon Dependant on territory BRIdGESTONE AUSTRALIA 210 Greenhill road, eastwood, south australia 5065 email: Website:franchiseerecruitment@bridgestone.com.auwww.bridgestone.com.au/stores/franchise-recruitment fca $50,000 $350,000 CITy FARMERS dOGwASH Quarter One, Level 2, 1 epping road, north ryde, nsW 2113 Ph: 0402 902620 email: scott.mcintosh@cityfarmers.com.au Website: www.cityfarmers.com.au/dogwash dOG wASHdECkSEAL PO box 4093, burwood east Vic 3151 Ph: 1800 332 525 email: admin@deckseal.com.au Website: www.deckseal.com.au d ECk AN d RESTORATIONTIMBER 14 fca & aig (australian industry g roup) $33,000 + gst $65,000 + gst (incl franchise fee) + vehicle ELLA BACHé ella bache hallas Trading company, 2 Lambs road, artarmon, nsW 2064 Ph: 02 9432 5014 email: katherine@ellabache.com.au Website: www.ellabache.com.au
FRANCHISE NATURE OF BUSINESS OUTLETS ASSOC MEMBER INITIAL FEE MIN INVEST 7-ELEVEN building 2, 658 church street, richmond, Victoria, 3121 Ph: (Vic) 03 9550 0600 (nsW) 02 9798 1200 (QLD) 073291 9400 Website: www.7elevenfranchise.com.au
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R ESI d ENTIAL B UIL d AdVISORy 2 $20,000gstexcluding excluding$75,000gst Vendoravailablefinance
C HI Ld REN ’ S F ITNESS F RANCHISE B USINESS 13 $50,000 -$450,000$550,000
TyRE RETAIL ANd MECHANICALAUTOMOTIVESERVICES 171
LOCAL TELCO SUPPORT FOR BUSINESS 35 FRA n C h I s E LI s TI ngs
S k INCARE AN d BEAUT y 80 franchisesalons n/a Variable HOME CARING 4/327 Woodpark road, smithfield, nsW, 2164 email: info@homecaringfranchise.com.au Website: www.homecaringfranchise.com.au
d & d ISABILIT y CARE - fca
business franchise M aG a Z ine 67 FRANCHISE NATURE OF BUSINESS OUTLETS ASSOC MEMBER INITIAL FEE MIN INVEST PACk & SENd unit 3c Mfive business Park, 1 Moorebank ave, Moorebank, nsW 2170 Phone: 0447 711 353 email: luke.martin@packsend.com.au Website: www.packsend.com.au LEAd ING PARCEL & FREIGHT RESELLER 115 + $77,000exgst from $230,000 for a g reenfield service centre PAPPARICH 120 Turner street, Port Melbourne, Victoria Ph: 03 9645 4667 email: business@papparich.net.au. Website: www.papparich.net.au HOSPITALIT y AN d RETAIL 32 included in the investment $500,000 POOLwERX 10 camford st, Milton QLD 4064 Ph: 07 3173 7300 email: mike.geddes@poolwerx.com.au Website: https://www.poolwerx.com.au/ SwIMMING POOL & SPA MAINTENANCE SUPPLIES 161 retail stores $89,000 + gst + Van RAMS Level 12/321 Kent street, sydney nsW 2000 Ph: 1800616 082 email: franchising@rams.com.auWebsite: www.raMs.com.au/franchising/ FINANCE 66 fca $35,000 + gst $250,000 $400,000ROLL’d head Office: Waterman business centre, Level 2, uL40/1341 Dandenong road, chadstone, Vic 3148 email: franchise@rolld.com.au Website: www.rolld.com.au FOO dANRESTAURANTSddINING 125+ fca $50,000 $400,000 plus RYCO 24•7 99 calarco Drive, Derrimut Vic 3026 Ph: 1800 792 624 or 1800 rYcO 247 email: enquiry@ryco247.com Website: https://www.ryco247.com/ H yd RAULIC SERVICE AN d MOBILESPECIALISTSCONNECTOR 32 $60,000 Various Options SENIOR HELPERS Level 3, 63-65 cameron street, Launceston Tas 7250 Phone: 03 6333 4575 email: lwilliams@seniorhelpers.com.au Website: www.seniorhelpers.com.au H OME CARE FOR AGE d AN d A d ULTS w ITH d ISABILITIES 14 fca $65,000 SNAP-ON TOOLS PO box 6077, seven hills nsW 2148 Ph: aus: 1800 762 766 nZ: 0800 762 766 email: sota.franchise@snapon.com Website: www.snapontools.com.au MOBILE TOOLS AN d EQUIPMENT FRANCHISE 180+ fca / fanZ $43,000 Varies SPEEd QUEEN 67 colebard street, acacia ridge, Qld 4110 Phone: 1800 304 030 email: sales@andrewbarton.com.au Website: www.sqcommercial.com.au/turn-key-business LAUN d Ry SERVICES 200+ 20%-30%Deposit $75,000 a-Z ListiNGs are a Great Way tO PrOMOte yOUr BUsiNess For more information call 03 9787 8077 (or +61 3 9787 8077 from outside of Australia) and speak to one of our Sales Executives or go to: www.businessfranchiseaustralia.com.au
68 business franchise M aG a Z ine A-Z FRA n C h I s E DIRECT o R y
The aramex network across n ew Zealand and australia now includes 28 regional franchises and over 1200 franchise partners. We offer our franchise partners an awardwinning system, world-class technology, training and support to help them to run their own rewarding business in their local fcommunities.ormoreinformation contact: aus: 1300 327 www.aramex.co.nzrecruitment@aramex.co.nznwww.aramex.com.aufso@aramex.com.au892Z:0508692726
• Take a holiday knowing your fellow franchisees can help look after your customers when your away and they are still yours on your return
• Managed website including optimized search engine listing and adwords • 24/7 call centre • Social media management and support, we can do it all for you • Lead generation • LARGE EXCLUSIVE TERRITORY ALL LEADS COME TO YOU with NO cOs T Per L eaD fee
email: www.franchise.7eleven.com.au7elevenfranchise@7eleven.com.au
7-ele V en Looking for your next move? Your opportunity awaits with 7- eleven australia. 7- eleven operates a growing network of more than 700 stores in Victoria, n ew s outh Wales, the australian c apital Territory, Queensland and Western aaustralia.franchise
• Lowest franchisee fee in this market
• Initial & ongoing training & support. Be part of a team of like-minded franchisees. We also have back-up equipment should you have a breakdown you can use to keep you working, including a spare van!
b ri D gestO ne australia b ridgestone has retained the title of australia’s Most Trusted Tyre b rand every year since 2014. b eing associated with the industry’s strongest and most trusted brand through this proven and highly successful franchise model gives you an immediate head start. a core component of the success of b ridgestone s elect is the ability to offer consumers a one-stop shop for all their tyre and automotive service needs. This allows our franchisees to build a loyal customer following with regular engagement. Owning a franchise should be about running a business for yourself, but not by yourself. The b ridgestone philosophy is one of total support for our franchisees. Whether you are purchasing an existing franchise or starting with a new site, we are with you. i t is our ongoing commitment. Our franchise fee of 3.5% is among the lowest in the industry, and unlike many other franchise models, we do not charge a separate marketing levy. We are now seeking expressions of interest from prospective franchisees interested in joining the b ridgestone s elect family. couples are strongly encouraged to consider this opportunity to join the proven and highly successful b ridgestone s elect network with a full 10-year franchise term www.bridgestone.com.au/stores/franchise-recruitmentincluded.
ara M ex aramex has been operating internationally for almost 40 years. in n ew Zealand and australia, we began as fastway couriers over 35 years ago, joining the aramex family in 2016.
• Group buying power for equipment and consumables saving you $ that no independent operator could ever receive.
• We use a van, not a cumbersome trailer. The hydrobath comes out of the van so the dog is washed in its yard and is more relaxed. The van is much easier to drive and reverse than a trailer too! for more information call s cott Mcintosh on 0402 902 620 or visit www.cityfarmers.com.au/dogwash.
with 7- eleven means owning your own business with a success proven model and the ability to create a work-life balance that suits you. When you buy a 7- eleven franchise, you buy two things. firstly, a brand name that’s recognised around the world, and secondly a business system that works.
i t’s your opportunity to be a part of your local community, interact with customers every day, and build something that’s yours. We’ll help you at every step of the way, from setup and training, to marketing and even bookkeeping, we’ll help turn your new investment into a solid investment.
anne’s Pantry a nne’s Pantry brings a refreshing new taste to the daily lunch or family dinner for people on-the-go at each of the company’s convenient outlets across Melbourne’s east. fast turnaround for the busy walk-in customer or efficient on-line ordering and delivery by a food delivery service. customers become regulars because a nne’s Pantry offers good food, served fast by genuinely friendly staff, and it’s always fresh and tasty. a nne’s Pantry takes pride in its menu. We have carefully tailored and refined our lunch and dinner menu to suit what the customer wants. e ach of our rolls, sandwiches and baguettes is made with the freshest ingredients in our own kitchen and our pies and pasties are crafted by our bakery chefs to our unique recipes. a nne’s Pantry is not the same as your average takeaway food store. We are adapting to change with innovative ideas across our entire business and our customers love it. They come for the convenience, and they come back because our food is a lways fresh and Tasty. for our franchisees, a nne’s Pantry offers a simple, yet proven, formula for success. Our aim is to take care of “getting started” things like site research and selection, lease negotiation, fit-out, start-up promotion and back-end operations, leaving our franchisees to focus on customer service. after all, it is in customer service where our franchisees make money, and we show you how to do this. b y joining a nne’s Pantry as a franchisee, you are becoming a key member of a dynamic, new food service franchise chain, with a menu that customers seek out and which is nutritious, healthy and tasty. These attributes are what is shaping fast food in the future and a nne’s Pantry is already www.annespantry.com.authere.
city far M ers DO gWash b e part of the c ity farmers Dogwash franchise system with all the support that comes with it, it allows you to concentrate on your business; • Work your own hours • Group marketing power to support your business
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The ella baché philosophy of personalised skin care has been with them from the very beginning. They were created by Madame baché in Paris, 1936, a revolutionary cosmetic chemist who believed just as we are genetically different, the same holds true of our skin. her skincare philosophy was based on the belief that “because no two skins are alike”, every client’s skin is uniquely individual. her immense passion for skin care has laid the foundations for who we are They’vetoday.carried forward Madame baché’s philosophy of individual skin care, to provide skin diagnosis and personalised skin solutions so you get exactly what your skin needs to restore it to perfection. They now have over 140 locations nation-wide. every employee you meet in these stores is a trained ella baché skin Therapist, and carries on the Madame baché philosophy into the future. at ella baché, they’re committed to helping every individual feel confident in their skin. They do this by teaching them what their skin loves, using their expertise to create personalised, expert skin solutions for maximum results without the harm.
business franchise M aG a Z ine 69 D ecK seal Deck s eal help homeowners and commercial clients around australia, transform their outdoor living spaces by restoring old timber and preserving new timber. Low start up cost, mobile business and a proven established model it’s the perfect opportunity to seal your future with a Deck s eal franchise.
Proudly australian owned, home caring provides professional and compassionate personalised care services in the home and community and is seeking franchisees with health experience who can build a solid financial future combining their local networks and the national marketing of the home caring and Dementia caring brands. We are seeking high achievers, who want to make a difference in the community by providing excellent quality of care to clients.
They’re innovative, established and trustworthy, and they want their brand to be customer focused, empowering and inclusive. Plus, they want to truly engage with their audience, whether they’re clients over 40, their new audience of women and men in their late 20s and early 30s, college students, or potential new franchisees. www.ellabache.com.au hOM e c aring Pty ltD
at h ydraulink, b usiness is b OOM in G! Our h ydraulink s ales s ervice Technician franchisees are in high demand to provide a mobile hydraulic hose and fittings breakdown and repair service to industries like: Civil contractors engaged in building, construction, road and rail projects • Waste and demolition contractors Transport, truck and automotive repairs Warehousing, material handling and logistics services Marine, agriculture, farming, and forestry sector Mining and excavation Military and defence Manufacturing and industrial processing.
The benefits and advantages of the mobile h ydraulink s ales s ervice Technician Franchise include: Low operating costs by avoiding commercial leases and outgoings • Business administration support, invoicing, collections, and quoting systems Technical sales training development with support from an area manager and supportive network of hose and fittings specialists Branded product to meet customer needs A designated marketing area, operations manuals, and access to marketing materials to build your business.
While a mechanical aptitude or trade skill is beneficial, h ydraulink has found that the most successful franchisees display the following traits. They are: • Self-motivated and driven to provide outstanding customer service Enjoy fixing things with a can do attitude and can multi task People with strong work ethics, and a willingness to follow a proven system by learning new skills Outgoing people who enjoy sales, working with a team, and have great people skills. To be your own boss, and join our team, contact h ydraulink today. We have franchise opportunities for successful candidates all round faustralia.ormore information visit: www.hydraulink.com.au or www.joinhydraulink.com
business franchise australia an D ne W Z ealan D a-Z Listings are a great way to promote your business, giving you a presence within our publication and also the business franchise website. for more information call 03 9787 8077 (or +61 3 9787 8077 from outside of australia) and speak to one of our sales e xecutives or go to www.businessfranchiseaustralia.com.au or www.businessfranchisenz.co.nz
Our franchisees love what they do. The satisfaction they get out of their work and business is endless, from seeing the deck at the beginning of the project to the final result is amazing! We undertake a wide range of projects including decking, cladding, screens, fences, seats, handrails, posts, outdoor furniture, planter boxes and garden edges and with a continual flow of enquiries, repeat business and an overwhelming demand for our services, a Deck s eal franchise should not be missed. Deck s eal offers everyday people the perfect opportunity to capitalise on their existing skills or quickly build a new set without the burden of learning a new trade. full training and ongoing support are provided with operational manuals. Deck s eal currently has territories available in ns W, QLD, Wa sa and Tas Our current franchisees are from all different employment backgrounds and possessed varied business capabilities, but all reap the rewards of owning a Deck s eal franchise. i f you’re a motivated, honest and organised person who wants to own a business that enables you to have more flexibility in your life, have control over your income, and bring a smile to your client’s face then we want to talk to you. n ow is the time to buy into the home improvement market, so get 2021 back on track and contact us today email admin@deckseal.com.au or call Danielle on 1800 332 525 ella bach É
The restoration and preservation of timber structures and decks is a niche business, placed within a significant growth market. n ow more than ever, people will be entertaining at home and utilizing their outdoor areas. a timber deck is an iconic part of the australian outdoor lifestyle and a key feature in countless homes across the country.
a comprehensive training program, ongoing operational support and a full suite of cloud-based business management tools assist with the growth and success of your home care business. contact bill Lockett for more information on: info@homecaringfranchise.com.au
The active franchisee partner manages the daily operation of the branch, sourcing new clients, ensuring existing clients’ needs are being met, recruiting and training care workers and managing a team of people.
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Ji M’s cleaning g rO u P Jim’s cleaning for home and office cleaning, domestic and commercial cleaning. from windows to blinds, from cars to kitchens, from carpets to driveways, from factory floors to office floors Jim’s cleaning does it all. Jim’s cleaning is australia’s leading home and commercial cleaning service with services available in every state and our reputation is top class. We cater for both home and business owners and provide 6 specialist cleaning divisions to ensure that your home, car or commercial property is clean from top to bottom, inside and out.
inxPress InXpress is one of the world’s largest logistics franchisors. Our innovative proprietary shipping platform allows small to medium businesses to easily book and track their domestic and international shipments online, whist receiving local support from their freight consultant (franchisee). Our global buying power means that our franchisees can offer their customers great rates from a choice of world-class carriers such as DhL, TnT, startrack and uPs. With 400+ franchises globally, operating in 14 countries, InXpress continues to grow its Australian footprint.
n o two of our clients are the same. Therefore, the entire Laser clinics business is built around understanding our clients not just as a group of people, but as unique individuals. This understanding finds its way into all that we do, from staff training, new products, customer service and more.
across all products categories we only use the highest quality supplier’s and the most advanced machines, with a dedicated team looking at new technology and product development to deliver the best results for our clients.
Join our team and australia’s largest franchise system to build a business that suits your goals and lifestyle. Owning a Jim’s mobile pool shop means you can earn money from multiple streams. You charge for your time and charge for the lucrative pool items such as chemicals, pool equipment and pool accessories. This means your income is not limited by how many hours you can work and gives you scope to grow the business to a level that suits you.
Jim’s cleaning is a national award winning company dedicated to cleaning australian homes and businesses. We pride ourselves on our enthusiasm to perform and complete the best job possible for Phone:you. 131-546 email: Website:admin@jimscleaning.net.auwww.jimscleaning.com.au
Phone:teams. 1300 097 857 email: Website:sales.au@inxpress.comwww.inxpress.com.au
This expertise shapes all that we do in our clinics, with nothing going to our clients that hasn’t been quality controlled first and also influences the highest standard of training for our franchisee’s, Therapists, Doctors and registered n urses.
a nother great bonus is our fL aT franchise fee. Yes, our fee is a flat franchise fee system so you can work hard and earn as much as you like and pay the same at fee with all training and ongoing support included. i f you are ready for a change then you need to put us on your Welist. have selected opportunities around australia so give us a call and come for a ride along. for more information ph: 131546 or www.jimspoolcare.com.auvisit
K uMO n e Ducati O n in 1954, Toru Kumon, a high school maths teacher in Japan, found that his year two son had done poorly in a mathematics test. slow, imprecise calculation skill was the reason. This concerned Toru Kumon as a parent, and as a mathematics teacher. h e had taught many high school students who struggled with mathematics for the same reason. s o, he began to hand write worksheets so his son could practice calculations by himself for half an hour every day. Day after day, he carefully matched the content to his son’s improving ability. s oon, his son progressed beyond school grade level. b y the end of primary six he could solve calculus equations. encouraged by his son’s progress, in 1958, Toru Kumon released his worksheet-based, home-study method. a nd today, more than 3.72 million students, in over 57 countries, study Kumon worksheets every day. There are more than 42,000 students studying with Kumon in australia, each progressing according to ability. The most advanced students are extended and the least advanced supported. e ach student makes progress at their own pace, not bound by age and school grade. Kumon franchisees have the opportunity to build an exciting and worthwhile business that contributes to their local communities. Kumon is searching for potential franchisees with a strong desire to work with children and high regard for education. Proficiency in both mathematics and english, and an undergraduate degree is required. b usiness acumen, including strong communication and customer service skills will also help to run a successful business. b ecome part of our global movement and provide the Kumon Mathematics and english programmes to children within your local fcommunity.ormoreinformation please contact Jaqueline r obles/Michael susanto at: https://www.kumoninstructors.com.au/recruitment.vic@kumon.com.au franchise
We also have a n urse council, to ensure that all n ursing standards, codes and guidelines are adhered to.
Laser clinics has a Medical advisory b oard made up of leading Dermatologists and a Medical Director who are at the forefront of innovation, new technology, as well as safety and ethical standards.
a ll our clinics use medical grade c andela lasers and were currently introducing cools culpting across the network, the worldwide leader in fat www.laserclinics.com.au/franchise-opportunitiesreduction
70 business franchise M aG a Z ine A-Z FRA n C h I s E DIRECT o R y laser clinics australia
Laser clinics is the largest retail cosmetic clinic company globally, now with over 165 clinics across australia, n ew Zealand, and the united Kingdom. Our successful 50/50 partnership has also won several franchising awards for this growth and innovation. With this unmatched scale comes unmatched experience.
a global leader with a proven franchise business model developed over 20 years, InXpress Australia is looking for motivated individuals, with a passion for business and sales, to join our thriving franchise network of freight consultants, with low investment and minimal risk. You’ll benefit from comprehensive training and ongoing coaching, an automated user-friendly system and established carrier partnerships, all fully supported by our experienced operations, coaching and service support
O P tus business centre at Optus b usiness we want to change the way we service our business customers, providing the best products and value in market just isn’t enough. We want to support our business customers though technology based applications allowing them to meet and exceed their business goals.
To be the company we want to be, we know we need the right partners. We are currently seeking to expand our distribution network, here are a few ways we can support you to grow your business with Optus:
n e n e chicK en australia
• Territory model with customer base to get you started • Training and mentoring from our experienced Sales team • Competitive commission structure • Business and marketing support We know running a business means having the confidence to take bold steps. i t’s why we’re committed to helping australian businesses, big and small, take those steps more often. i t starts with yes. b rad www.optus.com.au/business/business-centre/partnersbradley.tattam@optus.com.auTattam
h ere’s an unique opportunity to be a part of the Mind champs movement and kick start your education business. Originally developed in sydney and based on over two decades of research, our unique 3-Mind approach forms the foundation of our educational programmes in over 80 Mind champs e arly Learning and Preschool centres across australia, singapore, the Philippines, Myanmar and Malaysia. a s the only early learning organisation to develop education initiatives based on research, our programmes are backed by the work of world experts in education, n euroscience, Psychology and Theatre. We are also the only organisation worldwide to work with Professor emeritus a llan snyder frs , founder of the centre for the Mind at the university of sydney and the australian n ational university. Our long list of international awards speaks volumes for the quality and success of our education approach. surveys conducted among parents show that the strength of our brand name is synonymous with solid scientific research, quality learning strategies and a caring child-centered environment. It’s time for Aussie kids to realise their full potential it’s time for them to experience Mind champs! Phone: 1300 646 324 email: tinat@mindchamps.org Web: au.mindchamps.org My first g yM MyfirstGym (MfG) is a fitness and wellness franchise business, set up to serve children, families and communities through offering a wide range of classes & other unique products such as birthday parties, date nights, school holiday programs and more The MfG facilities and programs are designed to support physical activity and physical literacy
www.ninedots.com.au
M in D cha MPs h ave you ever wished you could make a difference through education?
for kids from 7 months to 15 years of age. at MfG, the ethos is to inspire Movement and the Mission is to be the Leader in children’s fitness, finternationally.ormoreinformation contact: Dan www.myfirstgym.com.auDan@myfirstgym.com.au0434newton071536
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n e n e chicken is a popular authentic Korean fried chicken brand that originated in s outh Korea and now has 23 stores across australia. The brand is all about creating and experiencing excitement through its’ crispy and fresh Korean fried chicken. n e n e means Yes! Yes! in Korean, represents your reaction to the crunchy on the outside, juicy on the inside fried chicken. What makes n e n e chicken stand out is the way the chicken is prepared through its marination process, its unique batter mix and its authentic Korean flavours that come from n e n e chicken Korea. n e n e chicken is known for its wide range of unique Korean fried chicken flavours such as freaking h ot, snowing cheese, b ulgogi and snowing chilli flavour, just to name a few. a s n e n e chicken continues to expand australia, new potential sites are constantly becoming available. s o what are you waiting for? Join our n e n e chicken family today! for more information www.nenechicken.com.auvisit: n ine DOts builD aDVO cates n inedots was founded in 2013 by Director r ebecca h all, to provide a platform of support for buyers looking to build a new home or investment property. Pioneering the concept of a b uild advocate, n inedots helps clients to navigate the often complex residential construction process with ease allowing for an optimal build Operatingoutcome.from our purpose built national office in n orth Geelong for nearly 10 years, n inedots have developed deep professional relationships with a wide range of builders, developers and partners. Leveraging these valued connections, n inedots are able to provide tailored, cost effective and streamlined solutions to clients, providing ongoing support and backing to new home buyers. With a combined experience of over 60 years across residential construction, investment acquisition, design and project management, the n inedots team is uniquely placed to provide clients with the best new home build and property investment hadvice.aving earned a place as a trusted brand in providing effective ‘build support’ services to home buyers and investors and due to demand for these services, n inedots has now opened a second office/ first franchise in adelaide, servicing Playford, Gawler, b arossa Valley and Mt b arker. n inedots is expanding its business to industry expert, franchise partners australia wide. This franchise opportunity would best suit residential building industry professionals or those with exceptional knowledge of the new home construction process.
Build your own successful and motivated team
72 business franchise M aG a Z ine A-Z FRA n C h I s E DIRECT o R y PacK & sen D PacK & senD is equipped with the technology, systems and resources to handle the movement of parcels, freight and packages for clients located anywhere worldwide. We service the freight, Logistics and e commerce fulfilment Markets. With our ‘ no Limits’ business model we can send & receive anything, anywhere. We save customers Time, Trouble & Phone:Money. 0447 711 353 email: Website:luke.martin@packsend.com.auwww.packsend.com.au
• Enjoy the comraderie of a large RAMS family for franchise enquiries please email franchising@rams.com.au or call 1800 616 082.
Why us roll’d is one of few genuine family businesses and our proven system, know-how, goodwill and reputation will allow you to create your own success, whilst upholding the brand. franchising allows you to be in business for yourself, not by yourself. Last year we served over over 6 million hungry customers! Our established network means that you will always have the support of our team and our strengths make us a truly unique franchise. We have the buying power to create a more efficient supply chain. Our network also creates positive competitive environments that encourage our leaders to excel and succeed. for franchising enquiries email franchise@rolld.com.au or call 0477 778 www.rolld.com.au816
• Support your local community
Powerful online and TV presence Designate territory • Owned by Westpac, Australia’s oldest company Ongoing training and development
Poolwerx has a strong presence across every state in australia as well as n ew Zealand’s north and south islands. Despite our footprint, there are still significant growth opportunities converting independent pool servicing retailers to come under the Poolwerx umbrella. We offer expert training and ongoing support to partners. Our Pool s chool is the largest pool training facility in the s outhern h emisphere, run by inhouse and external experts, technicians and brand fspecialists.ormoreinformation go to: www.poolwerx.com.au/
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ra Ms RAMS is a recognised, iconic brand we’ve helped hundreds of thousands of australians buy their own rahome.Ms is unique. r esidential mortgages is all we do, which makes us experts at helping customers
• Build yourself a business for yourself but not by yourself Strong upfront and trail commission
PaPParich
The Pappa r ich story began with a simple idea: to create a modern version of the traditional coffee shops in Malaysia. We strive to provide our customers a taste of Malaysian culture and cuisine, whether through a plate of n asi Lemak or a crunchy, buttery r oti c anai, all with a cup of Teh Tarik. Our delicately crafted dishes never fail to deliver bursts of flavour and colour because we use only an authentic mix of herbs, spices and fresh produce, cooked according to traditional recipes. from the fiery sambal of the n asi Lemak to the silky smooth curry Laksa, from the savoury s atay to the unforgettable char Koay Teow, our food reflects the balance and harmony of the different cultures in Malaysia that have combined to give us the distinctive, unique taste of Malaysian cuisine. With over 30 stores in australia with the intention to grow further, Pappa r ich aims to deliver quality Malaysian food to all our customers, and to be a brand that is genuinely Malaysian. for franchise enquiries contact Mitesh Krishna at: 03 9645 https://www.papparich.net.aubusiness@papparich.net.au4667 into their new home.
With over 30 years experience, Poolwerx is the largest pool retail and service business in australia and n ew Zealand with over 630 vehicles and 165 stores in australia, n ew Zealand and the us with multiple revenue streams, repeat clients and limited Ourcompetition.business has grown substantially in the last five years, having cracked just over $150 million in revenue in anZ in the last 12 months.
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Roll’d offers Vietnamese street food, with a modern Australian twist. With over 125 locations and plans for an international location this year, we aim to enrich lives by bringing memorable family food to the world. food is everything in our family. it’s what we laugh over, cry over, fight over and have done since we were kids. everything worth sharing has always been done over the dinner table, and through roll’d it’s now our mission to share the things that matter through great food and even better memories. We’re not shy in saying we have big dreams. We have led the way in bringing Vietnamese food to the masses, making it a popular dining option in australia, with flavours that are as vibrant as the bustling streets of saigon.
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We are a complete retail mobile showroom that brings high quality tools and equipment to customers at their place of work. Our highly targeted marketing techniques promotes our snap-on Tools brand so it reaches your customers. e ach month, we develop specials to give customers a reason to buy immediately. With extensive training and ongoing support, Join the world’s largest tool franchise and drive your own www.snapontools.com.ausuccess
RYCO 24•7 if you are looking for a business opportunity that offers incredible job satisfaction and the potential for high rewards, a RYCO 24•7 franchise business is the right fit for you. RYCO 24•7 franchisees can start with one van, with the ability to expand to offer multiple service vans. As a RYCO 24•7 Franchise Operator, you can also grow your business into a full rYcO s ervice centre which offers over-the-counter service as an added level of support for your fleet of vans. for more information contact: 1300 111 247 sales@ Website:rYcO247.comwww.rYcO247.com
Subway® offers a fresh alternative to traditional fast food. Guests can choose from 37 million combinations of premium-quality meats, cheeses, fresh vegetables, and cookies & bread baked daily. With more than 1,350 locations across the country, subway® is australia’s largest restaurant chain*, serves nutritious and delicious subs, salads and wraps along with its iconic cookie range. for franchise inquiries, please contact Michelle Milne at 1800 630 355 *basedaustralia_development@subway.com.oronnumberofrestaurants.
seni O r h elPers h ome care is in a growth phase at the moment and has a strong future. The s enior h elpers network is growing nationally, offering families and business partners a great future. Our franchise owners manage a team of support staff who provide in-home support to older adults and adults with adisabilities.safranchise owner, you get the best of both worlds employing great people to provide services to those who really appreciate their work anD you get to build an investment in your own business and become your own boss. s enior h elpers have unique international programs that will put you ahead of the competition dementia services, Parkinson’s Disease support and our newest program, successful ageing. for more information contact: Dr Leonie Williams Phone: 03 6333 4575 email: Website:lwilliams@seniorhelpers.com.auwww.seniorhelpers.com.au
Owners of speed Queen laundromats enjoy true passive income. They earn while they travel, go fishing, spend time with family… We provide a total turn-key service, from scoping to design, project management and build. Our equipment is the world standard for quality it is tough as. Our cashless payment solution, auto timed doors, video security systems and remote machine control means you never have to visit your site. everything can be managed remotely. Our laundromats deliver an excellent return on investment ( r O i). You simply won’t find another opportunity this good. a ll you need to do is to find a great location (we’ll even tell you exactly what to look for) and then we will help you do the rest. Laundromat owners come from all walks of life… real estate agents, cfO’s, bakery or dairy owners. Your required investment depends on the size of your laundry but around $75k is the starting point. We’ve helped hundreds of people achieve their dream lifestyle earning a passive income. Get in touch to find out how we can make that happen for you. for more information contact: Mark e aston Phone: 1 800 30 40 30 email: Website:sales@andrewbarton.com.ausqcommercial.com.au/turn-key-business
snap-on Tools australia & n ew Zealand leads the way in innovation to providing technicians, engineers and other professional tool users the gold standard in tools, tool storage, equipment, diagnostics, repairs information and management ssystems.nap-on Tools continues to grow and perform with a network of over 180 franchisees across australia and n ew Zealand.
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74 business franchise M aG a Z ine Whether you are looking at operating your own mobile Hydraulink Sales Service Technician business, or would like the opportunity to expand and employ other technicians by owning a Hydraulink Hose Centre - Hydraulink can be the right franchise opportunity for you to grow a successful business of your own with a secure future. Hydraulink has been a trusted brand for the supply and manufacture of high quality hydraulic hose and fittings since 1945 with over 400 service locations across Australia, New Zealand and Asia Pacific. Our Franchisees look forward to developing new skills and taking control of their career. Every day is different as a Hydraulink technician and successful Franchisees come from all walks of life. An engineering qualification, trade skill, or mechanical aptitude are beneficial. However, Hydraulink has found that the most successful franchisees like to fix things, have a passion for their business, motivation to succeed and provide great customer service. YOU CAN BE YOUR OWN BOSS IN A HYDRAULINK MOBILE SALES AND SERVICE TECHNICIAN FRANCHISE - STARTING FROM: $40K-$60K Working Capital + Financed Plant and Equipment + Stock HYDRAULINKJOIN YOU’D LOOK GREAT IN YELLOW BUSINESS IS BOOMING AT HYDRAULINK Hydraulink’s services are in high demand. We provide 24/7 mobile hydraulic hose and fittings breakdown and repair services for essential, thriving, and growing markets including: manufacturing, waste management, agriculture, construction, transport, marine, mining and materials handling. LIFE AS A HYDRAULINK FRANCHISEE Wayne Abbott, National Franchise Manager - Hydraulink M: + 61 455 478 699 | E: wayne.a@hydraulink.com.au | W: www.joinhydraulink.com FOR A CONFIDENTIAL DISCUSSION CONTACT:
business franchise M aG a Z ine 75 BE A OWNBOSS!ANENE STORE 03 8526 4488 | FRANCHISE @ NENECHICKEN.COM.AU 26 STORES NATIONALLY IN AUSTRALIA AND GROWING PROVEN BUSINESS MODEL STORE LOCATIONS READY FOR YOU TO VIEW COMPREHENSIVE TRAINING FOR YOU AND YOUR STAFF OUR LEADERSHIP TEAM WILL HELP GUIDE AND ASSIST YOU ALONG THE WAY PROVIDING ONGOING SUPPORT FOR YOUR GRAND OPENING AND NATIONAL PROMOTIONS WHY NENE CHICKEN? BUILD YOUR FUTURE WITH NENE CHICKEN! Want to be part of a business with an easy operating model that doesn’t require any prior experience? Scan QR Code For Further Information SERVING AUTHENTIC KOREAN FRIED CHICKEN
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