2018 AUS & NZ Business Franchise Directory by CGB Publishing

FRANCHISE DIRECTORY

2018

inside: over 2000 businesses listed

IN-HOME, SOCIAL & LIFESTYLE S U P P ORT

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From the

Editor W

elcome to the 2018 Australia & New Zealand Business Franchise Directory.

If youâ&#x20AC;&#x2122;ve bought, borrowed or downloaded this Directory, chances are, youâ&#x20AC;&#x2122;re thinking about embarking on a major investment decision and lifestyle change â&#x20AC;&#x201C; by becoming the owner of a franchised business. Inside you will find informative articles written by renowned specialists within the franchising sector, including the Franchise Council of Australia (FCA), a national not-for-profit industry body that represents the franchise sector; and the Australian Competition & Consumer Commission (ACCC), the independent government agency that acts as regulator.

guide you on your franchising journey - from the required mindset and motivation required of a new franchisee through to funding your franchise, nurturing it to maturity, and everything in between. In addition to the collection of educational chapters, towards the back of the Directory are featured an array of franchise systems and service providers by category, as well as other publications and helpful resources available. So, whether you are just considering buying or have recently established a franchise, I wish you good luck on your franchising journey! Joanne Tuffy

Other contributing writers are franchisors, Australian and New Zealand franchising lawyers, financial advisers, strategists, business advisers and franchise consultants. All are experts within the franchising industry and this Business Franchise Directory is designed to

2000

business listings See page 71 for categories 2 0 1 8 F R ANCHIS E DIRECTORY | 3

conte nt s

C H A P TER 1

Getting started: Mindset, Motivation & Momentum Tania Allen | Founder | Vision Alliance - PopCorn Marketing - Tania Allen Group Tania Allen believes every business owner deserves to create a business and life that thrives. As the founder of Business Growth & Franchise Consultancy Vision Alliance and Marketing & Automation Agency Popcorn Marketing, Tania is a well-respected, speaker, author, consultant and trainer. Tania and her team are passionate about helping small business owners grow sales, create leverage and enjoy more time and freedom to do the things they love. With a global mission to help 10,000 small businesses succeed, Tania inspires, empowers and makes a difference to the lives of business owners through her speaking and business growth and franchise development programs.

C H A P TER 2

THE FRANCHISING CODE OF CONDUCT at a glance Dr Michael Schaper | Deputy Chair | Australian Competition and Consumer Commission Dr Michael Schaper is Deputy Chair of the Australian Competition and Consumer Commission— the agency responsible for enforcing the Franchising Code of Conduct and educating franchising participants about their rights and obligations. Dr Schaper is an Adjunct Professor with Curtin University in Western Australia, and chairs the advisory board of Griffith University’s Asia-Pacific Centre for Franchising Excellence. He is a previous president of the Small Enterprise Association of Australia & New Zealand, and has extensive experience in the area of small business. His previous roles include Small Business Commissioner for the ACT and Dean of Murdoch University Business School.

C H A P TER 3

Finance in franchising – can you flexibly finance your franchise? Gavin Culmsee | General Manager | Bedshed Gavin Culmsee is the General Manager of Bedshed, a national bedding and bedroom furniture specialist. With more than 30 years’ franchising experience, Bedshed has a long history of satisfied customers and successful franchisees. Bedshed is a trusted member of the peak body for Australian franchising, the Franchise Council of Australia. Bedshed is currently looking for franchisees on the east coast of Australia as the company continues to expand.

C H A P TER 4

Franchising and the law Jane Garber-Rosenzweig | Principal | Gable Lawyers Jane Garber-Rosenzweig is a Principal of Gable Lawyers with over 12 years’ experience in all aspects of franchising, leasing, business and intellectual property law including: • compliance with the Franchising Code of Conduct, Competition and Consumer Act and protection of intellectual property • drafting and reviewing franchise agreements, disclosure documents and related documents • acting in all aspects of acquisitions and disposals of businesses

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RECRUITING MILLENIALS – FIND YOUR ROCK STAR! Claire Wilson | Owner & Master Franchisor | The Alternative Board Queensland Claire Wilson is the Owner and Managing Director of The Alternative Board Queensland. The Alternative Board helps business owners achieve their personal vision of success through running a more successful business. Franchisees achieve this through a model that enables consultants to build scalable, sellable businesses that help small and medium business owners. Services include peer advisory boards where business owners help each other and learn from each other’s successes and failures, like a board of directors and one on one support sessions that may include coaching, mentoring, training and consulting.

C H APT E R 6

The importance of knowing what you’re paying for Andy Graham | Director - Business Advisory | RSM Australia Andy Graham is a Director of Business Advisory and Managing Partner of RSM Australia’s Brisbane Office. He is also a member of the firm’s National Executive Board which oversees the firm’s national management structures and strategy. Previously, he was the National Head of Business Advisory. With over 25 years’ experience in international accounting firms and the commercial sector, Andy has developed an intimate understanding of business’s and clients’ specific needs and requirements. Andy works closely with his clients to deliver results and outcomes that make a real difference to their business and personal goals. He has proven record of strategy development and managing growth to deliver substantial improvements to businesses.

C H APT E R 7

Start with the end in mind Chris Reed | Director | Business Concepts Group (BCG) Chris Reed is a director of Business Concepts Group (BCG) who have over 20 years’ experience in advising businesses of all sizes including franchisees, and master franchisors. As well as business advisory services, BCG services also include accounting and taxation, superannuation and financial planning, and lending services. BCG have a business development podcast series which gives a good overview of running and developing a business. This can be accessed at: www.buscgroup.com.au/business-services/ Also available are two free reports: one is a succession planning report, and the other a business review report. These are accessed by completing an online questionnaire, once received, a free consultation is arranged to go over the results and put together a free report, which includes an action list of priorities. This can be accessed at www.buscgroup.com.au/free-assessments.

C H APT E R 8

Local Area Marketing: What’s working now and what isn’t Yvette Sholdas | Co-founder | Remarkable Franchises Yvette Sholdas, co-founder of Remarkable Franchises, leaders in franchise culture, franchisee education and business growth, started, built and sold her first business at 21. She is a qualified Project Manager, with a 20-year corporate career in financial services, managing small and multi-million-dollar projects and programs, nationally and internationally. Since 2007, through Yvette’s five businesses, she has worked across more than 40 industries, training, mentoring and consulting with 1000’s of people in SME’s, franchise brands, including franchisees and their teams, to market and grow their businesses and develop their people.

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C H A P TER 9

Successful Multi-Unit Franchising Greg Nathan | Founder | Franchise Relationships Institute (FRI) Greg Nathan is Founder of the Franchise Relationships Institute. He is a registered psychologist and author of several best-selling franchise books, including Profitable Partnerships, The Franchise E-Factor and The Franchisors Guide to Improving Field Visits. In 2014 he was formally inducted into the FCA Franchise Hall of Fame. The Franchise Relationships Institute (FRI) has been in business for 28 years helping franchise networks to build and maintain profitable partnerships. They deliver inspiring conference talks for franchisees, conduct surveys to measure and improve franchisee satisfaction, and provide training programs to enhance the effectiveness of franchisor executives.

C H A P TER 1 0

How to Franchise Your Business Simply Brian Keen | Managing Director | Franchise Simply Brian Keen, Australia’s most loved franchise advisor was a franchisee himself, having seven stores in just five years, then launching six of his own franchise groups whilst working with industry leaders Jim’s Mowing, Eagle Boys, Ultra Tune, and others. In his new book How to franchise my business simply Brian’s drawn on his first-hand knowledge and experience to outline the processes he uses to successfully franchise businesses today and how his no-hype franchising process saves tens of thousands of dollars in the process. He’s the proud founder and sponsor of MicroLoan Foundation Australia, helping women in Africa to start their own business.

C H A P TER 1 1

Franchising in australia The Franchise Council of Australia The Franchise Council of Australia Limited (FCA) is the peak body for the $146 billion franchise sector in Australia, representing franchisors, franchisees, service providers and advisors to the sector. The FCA assists all stakeholders in Australian franchising in a variety of ways to ensure the sector is a vibrant place to do business. The FCA is a nationally incorporated not-for-profit association. Membership is voluntary and is open to any individual or organisation involved in the franchising sector, including franchisees, franchisors, lawyers, accountants, banks, consultants, academics, publishers and many more.

C H A P TER 1 2

FRANCHISING IN NEW ZEALAND Rory MacDonald | Partner | MacDonald Lewis Law Rory MacDonald has been actively involved in the area of franchising law for about 25 years and has been a member of the Franchise Association of New Zealand since it was formed. He has attended most of the franchise conferences in New Zealand, a number of conferences in Australia as well as conferences in Singapore, USA and a day meeting at Turkey. Rory has given lectures in franchising law and his firm has an active franchise law practice.

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con ten ts

FRANCHISE DIRECTORY

INSIDE: OVER 2000 BUSINESSES LISTED

2018

71 franchise listings

107 professional services listings

IN- HOME, SOCIAL & LIFESTYLE SUPPORT

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publisher: Colin Bradbury. colin@cgbpublishing.com

122 global franchise associations

EDITOR: Joanne Tuffy. editor@cgbpublishing.com.au SALES DIRECTOR: Vikki Bradbury. vikki@cgbpublishing.com

124

SALES & marketing manager: Kathleen Lennox. kathleen@cgbpublishing.com.au

publications & helpful organisations

PRODUCTION: production@cgbpublishing.com.au PUBLISHERâ&#x20AC;&#x2122;S ASSISTANT: Jorgia Rice.

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Ge tting started :

Mindset, Motivation & Momentum Tania A llen | Founde r V ision A llia nc e | PopC or n M a r keting | Ta nia A lle n G roup

uccessful entrepreneurs have been known to say business success is achieved by doing the right things in the right order at the right time. Sounds easy, right? Well I’ve got to be honest, after building my own 6 and 7 figure businesses and influencing the success of many other small businesses over the last couple of decades, I’ve come to know that achieving business success also relies heavily on how well you play your ‘inner game’ and not just the outer game. So, what do I mean about Inner Game and Outer Game? The

outer game of business is fairly straight forward. It’s operating the business. It’s what you do every day, the strategy and the daily tactics - in other words the actions you take to generate leads, convert those leads into paying customers and how you deliver a ‘wowing’ customer experience, among all the other elements such as hiring and leading team members, managing key business relationships, juggling the books and wearing the many other hats we small business owners wear. However, we tend not to shine a spotlight on the inner game, yet I believe it’s the most important element to achieving business success.

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Th e I nn er G am e is yo u r M inds e t – yo u r m en ta l m u sc l e Studies have shown that the thoughts you think every single day - both consciously and unconsciously - can have a profound effect on the daily momentum you build and the long-term success that is created. I’ve got to be honest, when I’m not working on my mental muscle - that is my inner game - my business has often been like an unpredictable rollercoaster with all the highs and lows and twists and turns, generally resulting in revenue peaks and troughs instead of consistently growing and achieving predictable results. Business and life, just like sport should be taken a little more seriously. The sooner we learn how to play the game better and specifically the game of

10 | 2 0 1 8 FR A NCHISE DIR E C T O RY

money and the game of business, the easier the game will become. And just like professional sports, you and I must practice. If you want to be at the top of your game, it’s critical you take time every day to practice both physically and mentally. So, whether you are just embarking on the journey of small business ownership or you’ve been playing the game of business for a while now, grab a cuppa and take time just for you; learn how to build your mental muscle by upgrading your thoughts and beliefs and start winning the Inner Game of Business Success.

S u cc ess B egins wi t h yo u Often in a franchise system it is common for a franchisee to lay blame on the

franchisor for their lack of momentum and success. Achieving success in your franchise unit, regardless of whether it’s an established brand or a new brand building its footprint in the market, relies solely on you. It’s important you show up with the best version of yourself every day, empowering your team, engaging and wowing your customers and creating the culture and environment where people want to belong and be a part of. You can get started by setting your intentions for what it is you want. Get clear about: o What do you want the ‘Bigger Picture’ to look like? o What about each and every day? How much money do you really want to make?

CHAP TER 1

after a few minutes of conversation I ask you this… Are you interested or committed to achieving success in your business? Of course, without hesitation you will more than likely reply with: I’m committed of course! Or you may come back with a question of your own such as: What’s the difference? When a person is just interested, they will do what is convenient to them. When a person is committed, they will do whatever it takes. So, take a moment right now to think about what type of business owner you are? Are you committed? Or are you just interested. The results you currently have in business and in life will clearly reflect to you the answer. Try not to justify reasons why you may be just interested and not committed in certain areas of your business or life. Simply acknowledge it and make a decision to make some changes, then take consistent daily action to close the gap and move towards what it is you want.

M ot i vat ion – W hat is Yo u r M ot i v e fo r Act ion ?

o What do you really want your business to achieve? You don’t have to know the how right now, you just have to be clear on exactly what it is you want. Think about other elements of your business, not just the financial bits. If you were your own customer, how would you want to be treated? If you were your own customer, would you choose to do business with you? The next step is to ask what level do you want to play the game of business at? Is it 2nd grade, 1st grade or Pro Level?

A r e yo u I n t er est ed o r C ommi t t ed ? It’s NOT a question we ask ourselves often, if at all. Imagine this… I walk up to you at a networking event and

I often hear business owners saying they’ve lost all motivation. By reframing what motivation means to you, you will literally be in a position to make some quick shifts and start to build the momentum you want. Motivation put simply is your Motive for Action. It’s not too dissimilar to your why. The reason why you get out of bed every day and do what it is you do. Sit down for half an hour and write out what your motive is for taking action every day. Is it your family, is it the holidays you want to take each year, is it the lifestyle you want to live? Whatever your motive, it’s important to understand it - read over it every day. Here’s a tip: Instead of just taking action and feeling burdened by it, take inspired action - driven by your why and your motive for taking action every moment in your business.

fi v e K e ys to M ain taining M ot i vat ion We all know our motive for action doesn’t always stay super strong so here’s five keys to maintaining motivation.

• Ambition: Dream Big. It’s important you create goals that help you grow. Next, review those goals daily and remember, a goal is nothing but a wish without a plan. So, be sure you develop a solid plan and take inspired action to execute that plan in order to achieve your business dreams and goals. • Expectancy: In business - and in life - I am a big believer that you get what you expect. When you expect great things will happen, they have a way of showing up. Start to be aware of what you expect to happen every day. • Focus: This is not too dissimilar to my previous point. We all have choices every day. We can choose to focus on the good or the not so good. For example, I had a client who owns a chain of burger stores. One of his stores was more of a destination store rather than blessed with a lot of foot traffic. He could have - like many focused on the negative, that he had to spend more on advertising to drive the people to his store and instead he focused on the opportunities that this brought to the business. He was proactive in building a database of everyone who walked into his store, collecting mobile numbers and email addresses. Every day he would assess his revenues by 11.30am, if they were down he didn’t focus on the doom, instead he sent a SMS broadcast out to his customers letting them know of the lunch specials. As a result, he predictably grew his business simply because he chose to focus on opportunities instead of the negative. Remember, what you focus on expands. Be sure you maintain a laser beam focus on what it is you want. Time for a self-check. Where do you predominantly direct your focus? Is it on the opportunities, or is it based on lack and fear, stress and overwhelm? • Make Your Attitudes Your Allies: How do you show up every day? Are you blaming and complaining, whinging and whining, moaning and groaning or are you showing up with an attitude for gratitude, a zest for life and a love of what it is you do? How we think shows up in how we act, it’s as simple as that. Our attitude or attitudes are simply a reflection

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CHAPT E R 1

or a mirror image of our thinking. When you are enthusiastic, soon you will have enthusiastic followers. Remember, people want to hang around those who are enthusiastic and inspiring, that goes for your customers too. • Your Environment Matters: We all know that we are the average of the five people you spend the most time with, yet many of us are still hanging around the wrong people. Take a look at your environment. If it’s filled with stinking thinking then take a leap in the other direction. Often times it’s not as simple as that, the people who are dragging us down may in fact be family so a golden tip for this is – silence is golden… keep your dreams and desires to yourself; guarded from those who are pessimistic and say it will never happen. As a franchisee, you are fortunate to be part of a great network and community so ensure you rub shoulders more often with the franchisees who are doing exceptionally well. Think about joining other network groups or online communities who can lift you, inspire you and enable you to offer support

12 | 2 0 1 8 FR A NCHISE DIR E C T O RY

to others too. Your environment inside your head also matters, so be sure you commit some time to meditation and mindfulness. Watch your self-talk and correct it when it gets off course and finally I would recommend you retrain your brain with some neuroreconditioning and deep level brain training techniques, so you can win the inner game of business success. Reach out if you would like to know more about this one.

D i tch Pr oc r ast inat ion to b u i l d mom en t u m fast er I am often found teaching my tribe how to eliminate the F word. You know the one I’m talking about, don’t you? Fear! Not this time though. Although it is worth mentioning that fear put simply is False Emotions Appearing Real. When you can manage how you respond to those emotions and you practice daily everything I’ve mentioned here today you will move through fear with confidence and certainty. Over the past 12 months, I have seen a shift in many business owners - from fear to procrastination. Although one could argue fear and procrastination

go hand-in-hand, for the purpose of the point here, when I speak of procrastination I mean delaying or putting off the things we know we should be doing and replacing them with the things that could honestly be done another time. It’s really the lack of prioritisation which is procrastination. This happens to be the case especially for service based businesses. When you know what you want, and you have total clarity around your revenue and lifestyle goals, you are clear on the actions you need to take on a daily, weekly, and monthly basis, you increase your chances of building momentum and closing the gap between where you are and where you want to be faster. Oh, and just remember…. It’s your time to thrive! Tania Allen Vision Alliance | PopCorn Marketing | Tania Allen Group 1300 76 49 20 | 0419 481 203

tania@vision-alliance.com visionalliance.com.au taniaallen.com popcornmarketing.com.au

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2 0 1 8 F R ANCHIS E DIRECTORY | 13

BUILD YOUR FUTURE WITH A RETAIL ICON

As one of Australia’s iconic retail brands, with a proud history over the past 70 years, we now 65 stores nationally. Our award winning have 60 franchise model commenced in 1995 and offers a vibrant product range providing you a great platform to start your own successful business in the pool and spa industry.

Our industry knowledge will help you build a strong business, becoming the local pool specialist in your territory and helping you work in a lifestyle environment. Our franchisees benefit from: Our franchisees benefit from:

Our business development and support teams will assist you in building your successful business. We have three exciting franchise models where we are looking for new, motivated and business orientated franchisees for:

Proven marketing marketing and and business business strategies strategies •• Proven

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clarkrubber.com.au

CHAP TER 2

THE FR ANCHISING CODE OF CONDUCT AT A GL ANCE

D r Mic hae l Scha pe r | D e pu t y Cha ir Austra lia n C ompetition a nd C onsume r C ommis sion ( ACCC )

ranchising can be an opportunity for you to operate a business while beneﬁting from the experience of the franchisor and its established brand. However, before you make your mark in the franchising world there are a few basics you need to know about the Franchising Code of Conduct (Code). We’ve also set out some tips we’ve picked up to assist you to avoid disappointment. The Code regulates the conduct of franchising participants towards each other and is mandatory in Australia. It requires franchisors to disclose specific information to potential and

existing franchisees and it also sets out the rights of both parties under a franchise agreement and provides a way for franchisees and franchisors to resolve disputes. The ACCC’s role is to investigate alleged breaches of the Code and to provide information and education to make the franchise experience work better for franchisees and franchisors.

B u y ing a fr anchis e Committing to a franchise is a big financial decision. Prospective franchisees often use their life savings to buy

2 0 1 8 F R ANCHIS E DIRECTORY | 15

CHAPT E R 2

into the system. The stakes are also high on the other side of the fence, as franchisors put their reputation and business model on the line.

the agreement comes to an end. It will also have contact details for current and former franchisees who can tell you about being part of the franchise.

reasonable expenses from the refund if the franchise agreement allows.

With this major commitment in mind, the Code requires franchisors to disclose certain information to enable prospective franchisees to make an informed decision. Disclosure also allows the franchisor to put the key requirements and rules of the franchise system on the table.

The franchisor must allow you at least 14 days to review the disclosure document, franchise agreement and Code before you enter into the agreement or make a non-refundable payment.

Your franchisor’s disclosure obligations don’t end when you become a franchisee. The franchisor must continue to disclose certain ‘materially relevant facts’. These are key pieces of information about the franchisor or the franchise system that could affect your franchised business, such as a change in the majority ownership or control of the franchise system. The franchisor must let you know, in writing, about a materially relevant fact within 14 days of becoming aware of it.

Under the Code, prospective franchisees are entitled to receive four key documents when they are considering buying a franchise: 1. an information statement 2. a disclosure document 3. a copy of the franchise agreement, and 4. a copy of the Code. An information statement is a two-page document highlighting some of the risks and rewards of franchising. You should receive this document when you apply, or express an interest, in buying a franchise. A disclosure document contains key ﬁnancial information and details about the system. You should read this closely as it covers things like the franchise territory, online sales, site selection, payments and what will happen when 16 | 2 0 1 8 FR A NCHISE DIR E C T O RY

The franchise agreement is the contract that underpins each party’s rights and responsibilities. When signed, the agreement becomes a legally binding contract between the franchisee and the franchisor. It is crucial that you seek independent advice from a lawyer, business adviser and accountant about the opportunity before you commit. In fact, the Code requires you to provide a statement that you have sought this advice. Although you also have the option to waive this, the ACCC strongly urges you to obtain professional advice before entering a franchise. The Code also provides new franchisees with a ‘cooling off’ period. This means that if you change your mind, you can terminate the franchise agreement within seven days of entering into or making a payment under the agreement. If you terminate the agreement, you are entitled to a refund of the payments you have made. Your franchisor has to provide your refund within 14 days; however, the franchisor may deduct its

D u r ing t h e ag r eem en t

The Code also sets out rules around marketing funds. If you contribute money to a marketing or cooperative fund, the franchisor must give you an annual ﬁnancial statement, which shows who contributes to the fund and how the money is spent. The franchisor must have the statement audited, unless 75 per cent of franchisees who contribute to the fund vote that an audit is not required. The franchisor must contribute to the marketing fund for each of its corporate stores. The franchisor can only spend the marketing fund money on: • expenses that were set out in the disclosure document

CHAP TER 21 • legitimate marketing or advertising expenses • expenses that have been agreed to by a majority of franchisees, or • administering and auditing the fund providing such costs are reasonable. The Code also has a dispute resolution procedure. Parties should first try to resolve their dispute with each other. If you can’t reach an outcome within three weeks, the Code provides for mediation. Mediation involves an informal negotiation between the parties facilitated by an independent third party. Either party may refer a dispute to mediation. If one party requests mediation, both sides must attend and genuinely try to resolve the dispute. Under the Code, the Office of the Franchising Mediation Adviser (www.franchisingcode.com.au) exists to refer the parties to trained mediators that can help resolve disputes without having to go to court. Small Business Commissioners in several states may also be able to help you with your dispute.

Ending of ag r eem en ts A franchise contract can end in a number of ways when the current contract expires. The most common way is to expire after a set period (say, five years). A franchisor doesn’t have to extend your agreement or enter into a new agreement. However, it must let you know whether they intend to extend your agreement or enter into a new agreement with you at least six months before it ends (unless your franchise term is for less than six months, in which case only one month notice is required). If you do seek to extend your agreement at the end of your franchise term but the franchisor chooses not to grant the extension, the Code may provide some protection if the franchisor then tries to enforce a ‘restraint of trade’ against you. A restraint of trade is a limit on your ability to operate a similar business to the franchise after your agreement has ended. This will, however, depend on a number of factors including that you are not in breach of the agreement or any related agreement. If you propose to transfer your franchised business to another party, you must request the franchisor’s consent in writing. When making the request, you should provide the franchisor with all of the information they need to make an informed

decision. The franchisor may request further information to assist in making a decision to allow the transfer, but it cannot unreasonably withhold its consent. The Code also spells out conditions around termination of the agreement. For instance, if a franchisor wishes to terminate the franchise early because of a breach, they must give reasonable notice (no more than 30 days), say what you need to do to ﬁx it and allow a reasonable time for this to occur. If you fix the problem within this time, the franchisor will be unable to terminate you for that breach.

G ood fai t h All parties to a franchise agreement must act in good faith toward each other. Good faith requires that parties exercise their power reasonably and not arbitrarily or for some irrelevant purpose. However, it doesn’t require the other party to act in your best interest. Conduct may lack good faith if a party acts dishonestly, for an ulterior motive or in a way that undermines or denies the other party the benefits of the franchise agreement. Examples of a lack of good faith may include: • a franchisor treating a franchisee differently because the franchisee has raised concerns about the system; • a franchisor raising numerous minor and immaterial breaches with a franchisee in an aggressive and intimidating manner, designed to extract concessions or to stop them complaining; • franchisees using confidential information provided by the franchisor to compete with the franchisor; and • franchisees using social media to post negative comments about their franchisor or their dispute with their franchisor. The obligation to act in good faith also applies when the parties are negotiating the proposed franchise agreement.

Enfo r cing t h e C od e The ACCC is responsible for enforcing the Code and has the power to investigate and prosecute breaches. Failure to comply with certain provisions of the Code could result in the ACCC taking court action seeking a financial penalty of up to $63,000, or issuing an infringement notice for the breach

T en ste p s b efore c o mm i tt i n g 1. Assess your business skills, and personal strengths and weaknesses. Are you the right fit for a franchise? 2. Complete a pre-entry franchise education program at www.franchise.edu.au. 3. Get advice from an accountant, lawyer and business expert. 4. Make sure you receive an information statement, disclosure document, franchise agreement and a copy of the Code. Read these documents carefully. 5. Take comprehensive notes of your meetings with the franchisor. Insist that the franchisor confirms any claims they make about the franchise in writing. 6. Speak to current and previous franchisees. 7. Research the franchise and try to verify the information provided to you, such as earnings representations. 8. If you will occupy premises as part of your franchise, make sure you understand your rights and obligations under the lease or occupancy agreement. 9. Check clauses on termination, renewal, end of term and transfer of the franchise, and make sure you are willing to accept them. 10. If you aren’t happy with the offer, try to negotiate something better, or look for a better deal elsewhere. ($10,500 for a body corporate and $2,100 for an individual or other entities). All of this can get very complicated, so make sure you get independent professional advice. For more general information sign up to the ACCC’s Franchising Information Network at www.accc.gov.au/media/subscriptions/ franchising-information-network or follow the ACCC on LinkedIn. The information in this article is for guidance purposes only and does not constitute or substitute for legal advice. When considering a franchise opportunity, seek advice from a lawyer, accountant and business advisor with franchising expertise.

Dr Michael Schaper Deputy Chair Australian Competition and Consumer Commission. accc.gov.au/franchising 2 0 1 8 F R ANCHIS E DIRECTORY | 17

FRANCHISE

WITH THE CHICKEN EXPERTS... Australians love chicken, in fact Australians are amongst the highest consumers of chicken per capita, at 43 kilograms a year... so if you are thinking of buying into a food franchise, the chicken business is booming and there is no better group to join than craveable brands. As the largest Australian owned quick service restaurant operator, craveable brands. own and operate three unique Australian chicken brands; Red Rooster, Oporto and Chicken Treat. Combined, the restaurants hire over 18,000 people and serve over 150,000 customers every day. Having over 560 restaurants across three iconic brands craveable brands. has extensive experience in restaurant operations, supply chain, franchising, IT, marketing, store design and construction, food innovation and customer satisfaction. The three brands are widely recognised and established in each of the markets in which they operate.

ESTABLISHED: 1972 in Kelmscott, WA

ESTABLISHED: 1986 in Bondi, NSW

ESTABLISHED: 1976 in Perth, WA

SPECIALTY: Roast Chicken

SPECIALTY: Portuguese Flame Grilled Chicken

SPECIALTY: Crunchified Chicken & Rotisserie Chicken

RESTAURANTS: 150 locations across Australia

RESTAURANTS: 60 locations across WA

RESTAURANTS: 360 locations across suburban,regional and rural Australia

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ROAST CHICKEN Red Rooster has been part of Australian family life for 45 years, has an established network of 360 restaurants across the country and is in a phase of growth. Red Rooster recently launched their own online delivery service which enabled existing restaurant owners to reach more customers, more often. The next stepchange for Red Rooster is to expand their network of restaurants with new small delivery enabled shopfronts in high density, urban main streets. Offering lower capital investment for franchisees and strong return on capital, these stores will create a stronger market position for Red Rooster. These growth strategies are an integral part of the transformation of Red Rooster and pivotal in the goal to make their delicious roast chicken accessible to more Australians. With great expansion plans across the country, Red Rooster is looking for customer-centric, business minded franchisees to join the team. Interested in becoming a Red Rooster franchisee? Apply today redrooster.com.au/franchising

PORTUGUESE GRILLED CHICKEN With traditional Portuguese cooking methods and a unique delicious and irresistible sauce… Oporto was established in 1986 in Bondi NSW by Antonio Cerqueira. Now there are 150 stores across the country and with a comprehensive renovation and expansion plan, Oporto has never looked better. The brand has undergone an amazing transformation. The new design is warm, casual, contemporary and inviting, highlighting the brand’s use of fresh produce and grilling cooking methods. Last year Oporto introduced delivery which has resulted in incremental sales for franchise partners. This year will see some restaurants open with a liquor license and alfresco dining as well as delivery, all designed to enhance the customer service. Oporto franchises are available now. Apply today at Oporto.com.au/franchising

FRIED & ROTISSERIE CHICKEN Chicken Treat is an iconic and much-loved West Australian brand that has held a place in the hearts, minds and bellies of West Australian since 1976. Menu diversity has been an integral part of their success. With a laser focus on taste and product innovation, the hand-breaded and freshly cooked fried chicken as well as slow cooked rotisserie chicken is a result of forty years of expertise. Offering customers the element of ‘fun food’ has also resulted in unique and mouthwatering menu items such as the ChiCow Burger, Loaded Chips, Chicken Crackling, Crunchified Chicken and most recently Mac & Cheese Balls and the Tempta Burger. Last year Chicken Treat introduced delivery resulting in incremental sales for franchise partners and food induced happiness for their customers. Want to become a WA Chicken Treat Franchisee? Apply today chickentreat.com.au/franchise 2 0 1 8 F R ANCHIS E DIRECTORY | 19

PSC National Franchise Insurance Brokers Pty Ltd ABN: 62 151 774 668 is an authorised representative (ARLN 1256170) of Professional Services Corporation Pty Ltd ACN 119 835 611 (AFSL 305491) 20 | 2 0 1 8 FR A NCHISE DIRE C T O RY

CHAP TER 3

Finance in Franchising can you fle xibly finance your franchise ? G av in Culmse e | G e ne ra l M a nage r | Be dshe d

here’s a lot of work and planning that goes into starting a new business, and franchising is no exception. One of the critical decisions you’ll need to make early in your journey is how you’ll go about financing your purchase in a franchise network, what are the steps that you need to take and in particular what is that big first step? One of the benefits of living in today’s world is that we have a wealth of information at our fingertips. As a potential franchisee, you’re able to carefully consider the different ways you can help finance your franchise, as the purchase price will vary depending on the franchise model you select and whether you are looking at a greenfield location or an established busness. Therefore, the first step is to do your due diligence to find the best option for you, making sure that any initial outlay is manageable in the early stages. For some, the most appropriate option is getting an approved finance loan, while for others, it’s exploring vendor finance options. So, what are the finance options out there and how can you ensure that you find the right one for you? I’ve been in the franchising sector for over 20 years, and in that time I’ve picked up some valuable insights on what prospective franchisees should look for when contemplating different finance options.

2 0 1 8 F R A NCHIS E DIRECTORY | 21

CHAPT E R 3

C onsid er t h e differ en t financ e op t ions avai l ab l e Certain franchise networks have a specific formula in terms of how they approach financing, however this limits flexibility as every applicant comes with a different background. If a franchise network employs a ‘one size fits all’ finance approach, many applicants who may well be suitable can miss out. In order to be able to accept applicants from a range of financial backgrounds, other franchise networks, including Bedshed, will offer vendor finance for the right applicant. Each applicant is treated on a case-by-case basis, with franchise networks often doing all they can to be flexible and support those candidates who are a suitable fit. Franchise networks are often able to finance the right applicant, even in circumstances where a candidate

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is unable to obtain a bank loan (for example, some applicants have cash but fewer real estate assets). Banks are often hesitant to approve a loan if the person only has cash assets, because there’s no collateral to secure themselves against. If there’s bricks and mortar security, the bank will secure themselves against the applicant’s home, for example. As part of vendor finance, most franchise networks will work with applicants to obtain a solution that’s best suited to their needs. In some instances, if you find a landlord who’s flexible in their approach, networks can work with applicants to negotiate a lower rent for instance, but pay the fit out costs out of finance funds. A more traditional finance option is an approved franchise loan. Most mainstream financial institutions in the country have a list of ‘approved’ franchise networks. Should you choose to join one of these networks, it will be

fairly straightforward to obtain a loan; the institution has conducted their own assessment of the franchise and is satisfied with the low level of risk involved. If your desired franchise network isn’t on the ‘approved’ list of a financial institution, banks can still offer loans to suitable applicants. Applicants can apply for what’s called a franchise business loan, and while it’s similar in nature to an approved franchise loan, bricks and mortar security is generally required to cover the loan. There’s also the option of looking beyond traditional financial institutions to ‘peer-to-peer’ lending platforms. While interest rates are typically higher than the former finance options, a reduced cash deposit is required and the need for bricks and mortar security is less important. For businesses that have already been

CHAP TER 3 trading for six months, a short-term unsecured business loan is worth considering. They can be used to supplement new inventory, buy new equipment, expand or renovate stores, hire new staff and manage short-term cash flow. This is a great option for existing franchisees who are looking to enter the world of multi-unit franchising, as it can help to purchase a second store. The maximum loan term for a short-term unsecured business loan is typically one year.

A dv ic e fo r pot en t ia l b u y er s The best investment you’ll make going into any franchise network is to talk to the right professional advisors. Whether that’s a lawyer or an accountant, the money you spend on the right business or financial advisor is an investment in your future. If you’re committing to a tenyear franchise agreement, it’s certainly worth doing your research and spending a bit more to ensure you’ve got a strong advisor giving you the right advice. Once you’ve found your preferred finance option, the next step is to ensure you obtain enough finance to actually sustain your business. Starting a business can be stressful, so don’t leave yourself short in the initial phase of running your franchise. If you don’t have enough capital to begin with, you won’t be able to sleep at night! The start-up phase is almost always the most challenging in any business – cash flow is tight and working capital is at a premium. You’ll have a number of expenses to juggle, including staff salaries, rent, etc. Factoring all these pieces in the finance puzzle is vital. To get the business up and running, with cash flow stable and flowing through the business, sufficient upfront working capital is essential. Should you go down the vendor finance path, ensure that you work with your franchise network to plan for success. A good franchise network will work with the new franchisee to plan the start-up phase meticulously. With more than 30 years’ franchising experience, Bedshed prides itself on understanding the cash requirements needed to support a business and help it flourish during the crucial first 12 months. We can map this out week by week if we have to, but we generally do it by month. This ensures

that our franchisees are entering the network with enough cash to sustain their business and come out of that first 12 months with a profitable and sustainable business. As a franchisee, you don’t want to find yourself in a situation where you’re scratching to make ends meet because you didn’t have a proper planning strategy in place.

R em emb er… A finance option that best suits your individual and current situation is going to be your best bet. Some franchise networks have adopted a formulaic approach to finance, which results in a quick yes or a no answer. However, a good franchisor should be able to sit down and have a robust discussion with you around the best way to join their network; they should be able to help and guide you through this process. It’s really about finding the right solution for everyone; lending institutions aren’t always going to be able to give you the best option, particularly because finance is tight these days. If you find the right

franchisor and decide vendor finance is your preferred option, the network should work with you to find the best way for you to get into the business, rather than simply saying you haven’t got enough money. Regardless of the franchise opportunity you choose to pursue and the type of financing option you decide on, the key is to make sure you educate yourself to understand exactly what is involved. Ask questions. Do your own research. Compare all of your various financing options – both through the franchise and externally – to make the best financing choice to achieve your business goals. Gavin Culmsee General Manager Bedshed Franchise enquiries:

Rod Parker +61 (0) 419 494 480 rparker@bedshed.com.au bedshed.com.au/franchising

2 0 1 8 F R A NCHIS E DIRECTORY | 23

MBE, it’s like 3 businesses in 1

Having a solid income stream from not just mail box rentals but also a printing business and a packing and shipping business, means owning a Mail Boxes Etc. franchise is like owning three businesses in one. With Australian SME’s employing over half of the working population, together with the increase in numbers of home-based businesses, the need for basic business services like packing and freight services, printing, mail boxes and virtual office facilities are in high demand. With over 30 service centres across Australia, Mail Boxes Etc. (MBE) is the only nationwide provider that offer all of these in-demand services and more, under the one roof. We are looking for savvy business minded people to become our next franchise partners and part of our well established and successful worldwide franchise network. By becoming an MBE franchise business owner, you’ll benefit from: • 35+ year proven business model • Monday to Friday trading hours • Multiple income streams • Extensive training Join one of the world’s largest international franchises today!

For further information about franchise opportunities both in Australia and New Zealand, please contact Franchise Department E franchising@mbe.com.au P 1800 556 245

www.mbebusinessfranchise.com.au

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CHAP TER 4

Franchising and the law

Ja ne G a r be r-Rose nz we ig | Pr incipa l | G a ble L aw ye r s

or many years Australia has been one of the most regulated countries in the world when it comes to franchising. In 1998 the Australian Government introduced mandatory requirements to regulate the franchising industry in the form of the Franchising Code of Conduct (Code). The Code was originally enacted as a federal regulation under the Trade Practices Act 1974, and since 1 January 2011 it is enacted under the Competition and Consumer Act 2010, which superseded the Trade Practices Act 1974. The Code has seen numerous amendments over the last two decades in an attempt to make the franchisorfranchisee relationship fairer towards franchisees and to restore the balance of power. Further, the new Unfair Contract Terms regime (UCT regime) was introduced under the Australian Consumer Law (ACL) legislation effective 12 November 2016 providing additional protection to franchisees.

Th e C od e The Code dictates main aspects of the franchisor-franchisee relationship. Documentation required The Code prescribes what documentation the franchisors must provide to its potential and current franchisees, which include provision of:

2 0 1 8 F R ANCHIS E DIRECTORY | 25

CHAPT E R 4

• a copy of the disclosure document signed by a director of the franchisor; • a copy of the franchise agreement in the form in which it is to be executed; and • a copy of the Code, at least 14 days before: • the potential franchisee enters into a franchise agreement (or an agreement to enter into a franchise agreement); or • the prospective franchisee makes a non-refundable payment (whether of money or of other valuable consideration) to the franchisor or an associate of the franchisor in connection with the proposed franchise agreement; or • renewal or extension of the current franchise agreement between the franchisee and the franchisor. The purpose of the above requirement of the Code and the prohibition for the potential franchisee to sign the franchise agreement within the 14 days mentioned above, is to allow them time to obtain advice from an accountant, a lawyer and a business adviser without any pressure to sign on the dotted line straight away. The franchisor must also provide an information statement, as contained

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in Annexure 2 of the Code, as soon as practicable after the prospective franchisee formally applies or expresses an interest in acquiring a franchised business together with a copy of the lease, licence or sub-lease, if applicable. The information statement must be produced as a two page document provided separately to the disclosure document. Good faith provision Since 2015 amendments, the Code contains an obligation for both parties to the franchise agreement to act in good faith. The penalty for breaching this clause of the Code is hefty, which is the Code’s attempt to ensure that the parties do not take this obligation lightly. Cooling off period The Code provides a seven-day cooling off period for all new franchisees, enabling them to terminate the franchise agreement within seven days of signing it or paying any fee to the franchisor. The cooling off provision does not apply on renewal or extension of the franchise agreement already in place or transfers of existing franchises. If the franchisee terminates the franchise agreement pursuant to the cooling off provision, the franchisor must, within 14 days, refund all payments made by the franchisee under the franchise agreement except

for any reasonable costs incurred by the franchisor. It is highly recommended that the franchisee finds out prior to signing the franchise agreement the exact amount kept by the franchisor as ‘the reasonable costs’ in the event that the franchisee decides to cool off. Many franchisors list this amount in the franchise agreement and disclosure document, where it is often referred to as the ‘retention amount’.

D isc los u r e D oc u m en t The disclosure document is a prescribed form document contained in Annexure 1 of the Code. All franchisors in the country are required to prepare it and provide it to all of its potential (and current) franchisees. The purpose of the disclosure document is to provide information to potential franchisees to help them make an informed decision about the franchise system and whether to proceed with the purchase. The disclosure document must be updated annually within four months of the end of the franchisor’s financial year. For most franchisors the financial year ends on 30 June of each year. However, for some corporations the end of financial year is 31 December. The disclosure document must keep the numbering and all the questions listed

CHAP TER 4 in Annexure 1 of the Code and provide information about: • the franchisor’s entity, registered and principal place of business addresses; • the franchisor’s and its directors’ business experience; • any current and recent litigation affecting the franchise, the franchisor or the franchisor’s directors; • numbers of, and details of, current and past franchisees broken down by each State or Territory and reasons for past franchisees exiting the system; • whether franchisor competes with franchisees online; • whether there are any master franchisees involved in the system; • all intellectual property owned by the franchisor or its associate and how such intellectual property can be used by the franchisees; • general requirements for franchisees in relation to purchase of goods and services and operating a territory; • the marketing fund operated by the franchisor and details of contributions to the marketing fund by other franchisees and the franchisor; • extensive list of payments at the commencement of the franchise and on-going, including payments to the franchisor and to third parties; • whether the franchisor provides any financing options to franchisees; • list of variations to the franchise agreement that can occur without the franchisee’s consent, for example amendments to the franchisor’s manual with which all franchisees have to comply;

• what arrangements apply at the end of the term of the franchise agreement; • earnings, if provided by the franchisor; • financial reports for the last two financial years or an audit report of the financials of the franchisor stating that the franchisor is solvent and can pay their debts; and • any updates which are material since the preparation of the disclosure document. The disclosure document and the solvency statement must be signed by one of the directors of the franchisor. It must contain a table of contents indicating the page number on which each item begins. If the disclosure document attaches other documents, the table of contents must list these other documents too.

Fr anchis e Ag r eem en t The franchise agreement is a binding contract between the franchisor and the franchisee outlining the rights and responsibilities of the parties. The Code dictates that the franchise agreement drafted by the franchisor must include: • a cooling-off period of seven days from the signing of the franchise agreement; • information about the operation of the marketing fund; • information about how the franchisee can transfer their franchised business and pre-conditions to transfer; and • a full list of grounds for termination, including immediate termination and termination after serving of breach notice(s).

In relation to the termination of the franchise agreement, the Code is specific as to in which circumstances the franchisor is able to terminate the franchise agreement immediately and without prior notice to the franchisor. In all other scenarios the franchisor is required to provide a written notice to the franchisee outlining the breach, the time required to rectify the breach (usually between 7 - 30 days) and consequence(s) of non-compliance, which is, in most cases, termination. If any part of the termination clause contained in the franchise agreement is inconsistent with the Code, the Code will prevail.

Pena lt i es and Au st r a l ian C ompe t i t ion and C ons u m er C ommission ( AC C C ) The 2015 amendments to the Code introduced two significant changes, such as penalties for breaching various sections of the Code and a good faith provision. The ACCC is the regulator given the task to enforce the Code and has done so since the inception of the Code. Franchisees and franchisors risk financial penalties and infringement notices for breaching the provisions of the Code. Further, the ACCC publishes infringement notices within a public register on its website for all breaches of the Australian Consumer Law, including breaches of the Code.

Ot h er R el at ed L egis l at ion Australian Consumer Law (ACL) The ACL was enacted to commence from 1 January 2011 and it replaced the Trade Practices Act 1974 and other state and territory consumer legislation. It is contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth). The aim of ACL is to protect consumers and ensure fair trading across Australia. All Australian courts and tribunals, whether state based or federal, can enforce the ACL. The ACCC is the federal regulator of ACL in relation to conduct engaged in by corporations and also conduct involving the use of postal, telephonic and internet services. There are also state and territory based consumer protection agencies, in relation to the

2 0 1 8 F R A NCHIS E DIRECTORY | 27

CHAPT E R 4

conduct engaged in by persons carrying on a business in, or connected with, the respective state or territory. UCT Regime Since 12 November 2016 the UCT regime applies to franchise agreements entered on or after that date if the franchise agreement: 1. Is a standard form contract Standard form contract means it is either for the supply of goods or services or the sale or grant of an interest in land and it is prepared by one party without any room for negotiation of any of its terms. 2. Is a small business contract A small business contract must be a small business which employs less than 20 people in total (including casuals and permanent employees) and where the contract contains the upfront price payable of no more than $300 000 if the contract is for less than 12 months or no more than $1 million if the contract is for longer than 12 months. 3. Includes a clause within the franchise agreement which is unfair The term will be considered unfair if it creates a great imbalance of power between the parties, including disproportional rights and obligations as well as when such term is not

28 | 2 0 1 8 FR A NCHISE DIR E C T O RY

necessary to protect the legitimate business interests of the party ‘in power’, such as the franchisor. Individuals can apply to a court to have a term of a standard form contract they entered into declared unfair and therefore void. ACCC and other state and territory regulators can also apply to the court to declare a term unfair. Although there are no penalties as such for having the unfair term in the contract, consumers, ACCC and state and territory regulators can seek compensation for any loss incurred as a result of an unfair term contained in a standard form contract. There are some contracts excluded from the operation of the UCT regime, for example company constitutions and shipping contracts. Any contracts entered prior to the commencement of the UCT regime are also excluded unless they are varied post the date UCT regime came into effect.

Ot h er pr ov isions of t h e C ompe t i t ion and C ons u m er Act 2010 ( Ct h ) Apart from the Code being one of the regulations enacted under the Competition and Consumer Act 2010 (Act), the Act broadly covers most business dealings in Australia. The most relevant parts of the Act when it comes

to the franchising industry are: • Part IV – anti-competitive practices, including resale price maintenance, exclusive dealing and anti-competitive agreements; • Part IVA – unconscionable conduct; and • Part V – unfair practices, including misleading or deceptive conduct such as misrepresentations, product safety and information, pyramid selling, warranties, and other relevant provisions. The above-mentioned parts of the Act may be able to assist franchisees who have encountered anticompetitive, unconscionable or unfair / misleading behaviour from the franchisor.

C onc lu sion Before signing on the dotted line, all potential franchisees should do thorough due diligence and seek advice of lawyers and accountants with franchising experience. Jane Garber-Rosenzweig Principal Gable Lawyers

03 9863 9544 | 0478 041 646 jane@gablelawyers.com.au gablelawyers.com.au

LOUNGES | PAVILIONS | BARS

FRANCHISE OPPORTUNITIES AVAILABLE

Concept

at Theobroma with extensive franchising,

Theobroma is a â&#x20AC;&#x153;Total Food and Beverage

marketing and retail experience. The store

Conceptâ&#x20AC;? offering consumers high quality

design and layout is appealing to a broad

chocolate and chocolate beverages with the

range of consumers. Our coffee blend is

added enhancement of a full food menu, with

exclusively done by our Roaster using the

some stores even offering a licensed venue.

100% Arabica 5 bean blend. All this enhances

From handcrafted artisan jewels using

the commercial viability and strength of the

real Belgian Coverture chocolate to hot and

business model. The brand has 4 concepts

cold chocolate beverages, desserts, melted

ranging from Lounges, Lounge Bars, Pavilions

chocolate dips and retail products, there

and Pavilion Bars.

is something for everyone and for every occasion. International Presence The first store was opened in Melbourne in December 2006. The brand now has stores in 3 countries; Australia, New Zealand and the U.K. Theobroma have opportunities currently available throughout these, or new regions. New sites now available in Australia and New Zealand. Enquire now! Experienced Team A professional team backs the franchise

What the Franchise Offers s )NNOVATIVE AND UNIQUE CONCEPT that includes all of lifeâ&#x20AC;&#x2122;s pleasures: Chocolate, Coffee, Food, Alcohol and Retail. s (IGHEST QUALITY CHOCOLATE PRODUCTS s 0ROFESSIONAL TEAM WITH A RANGE OF SKILLS TO assist you. s %ASY TO MANAGE AND FULL TRAINING provided. s 3ITE SELECTION lT OUT EXPERTISE AND property leasing experience.

Franchise Details For further information on franchise opportunities please contact Benjamin Fernandes our franchise and operations manager today +614 31 727 004 or email ben@theobroma.com.au or complete the online Franchise Enquiry Form available at www.theobroma.com.au 2 0 1 8 F R ANCHIS E DIRECTORY | 29

Be the

LEADER OF N W O R U O Y SUCCESS Welcome to a world of opportunity, brought to you by 7-Eleven, the brand that’s world famous. A 7-Eleven franchise is a partnership in success. When you buy a 7-Eleven franchise, you buy two things. Firstly, a brand name that’s recognised around the world, and secondly a business system that works, one that provides more support than most other franchise networks.

BENEFITS OF BEING A 7-ELEVEN FRANCHISEE Our stores are open 24/7, so we’re with you 24 hours a day, supporting you in every part of your operation. From setup, to training, to marketing, and even to book-keeping, we’ll help you turn your new business into a solid investment. We set up shop for you and give you

full training

We take payroll admin off your hands

and help with the book-keeping

We deal with suppliers to get you the

best products

We manage the fuel

Financials

Contact Details

An initial investment of between $400,000 and $1,000,000 + is what is required to become a 7-Eleven Franchisee, so it’s certainly a big decision to make.

Franchise Development Managers

The 7-Eleven franchised business model is one with a difference, because we tie our financial success to the success of our Franchisees. 7-Eleven shares in the profits, so it’s in our interest to ensure that we continually work with you to meet the needs of your customers to grow sales, and to grow profits. Our gross profit split is determined progressively, and there are other shared income stream profits, such as commissions.

We have brands you won’t ﬁnd anywhere

Brett Reading Queensland

E-Mail: bzr@7eleven.com.au Mobile: 0407 877 674 Peter O’Hara Victoria / Western Australia

E-Mail: pwo@7eleven.com.au Mobile: 0408 175 534 Shayne Boogaard New South Wales

E-Mail: szh@7eleven.com.au Mobile: 0418 136 156

else

We provide advertising and promotional

support

START YOUR SUCCESS STORY TODAY www.7elevenfranchise.com.au

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FRANCHISING

CHAP TER 5

Recruiting Millenials

FIND YOUR ROCK STAR ! Cla ire W ilson | O w ne r & M aste r Fra nchisor | T he A lte r nati ve Boa rd Q ue e nsla nd

ongratulations on the purchase of your first franchise business! There’s nothing more exciting than opening up your new franchise. Enjoy the celebrations but take the advice of experienced business owners to put in the hard work now and build a solid foundation for your business. Right now, you have a dream. Maybe you see your business as a path to improved family life balance or perhaps you intend to buy a yacht or fun car, or use your success to give back to your community. They’re all valid.

Whatever your dream, write it down and keep it in focus so it doesn’t get forgotten as you buckle up to ensure your business thrives in the good times and survives in the tough ones. In order to achieve your dream, most of you will need to employ staff. Your franchise won’t thrive if you spend 100 hours a week doing everything yourself! The Alternative Board surveyed 544 business owners. Nearly 40 per cent told us that they wish they had delegated more and nearly 20 per cent

believe they would be doing better now if they had employed better people1. While I will be using the experiences of these business owners to compile a list of tips for you as you embark on your recruitment journey, it is important to be aware of a significant change in the labour pool in recent years. Millennials are now the largest generation in the Australian workforce2 and while the youngest are just entering the employment market, the eldest are 37 years old and now making the move into middle management. 2 0 1 8 F R A NCHIS E DIRECTORY | 31

CHAPT E R 5 • Why should I want to work for your company? • What does your company offer that I can’t find at one of your competitors? • What growth opportunities do you offer? • How do you foresee the company growing in the near future in ways that benefit me and other potential employees? If you can answer in an authentic and inspiring manner, you will generate much greater interest amongst job applicants. Once you have your key messages, you need to make sure that you provide a memorable first impression and a consistent ongoing experience. With millennials, that will mean ensuring that your digital impression is a positive one. While as a franchisee your website may be provided by your franchisor, if you have the opportunity to customise pages for your branch or area then do so. Engaging and informative content that helps job seekers determine if they are a cultural fit for your business is critical.

It’s highly likely that you will be recruiting from this pool so you need to understand this generation and adapt your hiring techniques accordingly. The following tips will help.

TRE AT REC RU I T I N G L I K E A S A LES PR O C ES S Defining and communicating your value proposition Sales is a rigorous process of cultivating, nurturing and converting sales leads and the recruitment process can adapt many of these elements with great success. Your sales and marketing strategy for your business will identify who is likely to buy and why. A hiring strategy is no different. You need to identify people who are the right fit for the role and your company and ensure that you understand why they would want to work for your business. You then need to engage with that market using 32 | 2 0 1 8 FR A NCHISE DIR E C T O RY

language and messages that resonate. If you are recruiting millennials, you need to be aware that they don’t typically choose their jobs based on pay checks alone. They care deeply about work that’s related to their passions and more than any generation before them are often motivated by the need to “make a difference” in their community or the world at large. Company culture and work-life balance are more important to this generation than they were to previous generations. They also want more feedback on their performance and expect to quickly advance their careers. They won’t stick around if they feel an employer is mistreating them. They are also self-confident, positive thinkers who are thoroughly comfortable with all types of digital technology. To increase your chances of getting a quality millennial employee, look at the situation from their perspective and develop compelling answers to the questions they might ask you:

Millennials are unlikely to just research your website though, so you need to ensure that your brand is showcased on multiple platforms. Even though you may not use LinkedIn extensively as part of your marketing strategy, a noteworthy company profile is important, with special attention paid to highlighting your company culture. Your brand should also have a significant presence on other relevant platforms like Facebook, Twitter, Pinterest and Instagram. A highly performing sales person makes sure they are aware of what is going on in their industry and maintains an active presence on social media, passing along helpful links, connecting with influencers and sharing news about the company without engaging in a “sales pitch”. You need to do this for your job seekers because otherwise you risk being perceived as “out of date”. You should also be aware that millennials tend to have a short attention span and therefore, you will need to mix things up with a blend of images, short videos, surveys and other content that will engage them and keep them coming back for more. Finally, ensure the language you use reflects your brand. If you have a fun, upbeat culture, make sure you use fun, upbeat language!

CHAP TER 5 Qualify and manage candidate leads as they come in If you successfully grab the interest of a prospective candidate, don’t put obstacles in the way of completing applications. If possible, make use of integrated platforms that not only make the process easy to manage but also impress the job seekers who are looking for a company proficient in digital technology. As a first step in your qualification process you may wish to complete a google search for your candidate. This can tell you a great deal about their character and millennials often expect this.

One great way to cut down the time involved in recruitment is to include a video interview as part of the process. FaceTime, Skype and Zoom all have free options. This is a great opportunity to see how candidates conduct themselves and you can watch for non-verbal cues. For example; does the candidate keep their eyes glued to their own image at the bottom of the screen or do they understand that they need to keep their eyes on the video camera? Are they able to properly focus on the conversation or do they seem to get distracted by things that are happening on their end of the call? These insights will give you a good indication as to how this person will conduct themselves with a client or team member. The next step in the recruitment process is to get to know the candidates a little better. When interviewing millennials you need to treat the interview like a conversation. Instead of rapid fire questions, engage in a dialogue where they get to ask you as many questions as you ask them. Jodie Shaw, the Chief Marketing Officer for The Alternative Board suggests incorporating these questions into your interviews with millennials3:

and this allows them to talk about their passions. Asking this question first can help a millennial candidate feel more comfortable while giving you a glimpse into their real personality.

What are your career goals? Millennials don’t tend to think as far ahead as previous generations so don’t ask them where they see themselves in ten years. Instead, learn more about what they want to achieve in the shorter term. Just because they are not looking to stay with you for a long time, doesn’t mean that they wouldn’t be a great team member while you have them. An engaged, positive team member who

stays with you for 2-3 years until they are able to take the next step in their career adds more value to your business than a disengaged employee will in a decade.

What’s your dream job? Rather than ask a millennial why they want your job, ask them what they would do if they could have any job. If their answer has no correlation to what you are offering then they’re probably not the right fit.

How have you handled failure? While many people believe that millennials are entitled and lazy, this question is an opportunity to find out more about the struggles they’ve faced as well as how and if they handled those struggles well.

What are your expectations for this job? You need to ensure that the perceptions of general duties, opportunities for advancement and work-life balance line up with the reality of what you are offering. From my experience this is the main reason for failure of an employeremployee relationship.

Where have you volunteered?

What do you like most about working on a team?

This generation values volunteering far more than previous generations

While millennials love taking selfies, they actually enjoy being part of something

bigger than themselves. Their answer to this question will help shed some light on their working style and how it will fit into your organisation.

What would you change about your last job? Assuming your candidate is honest, this question could highlight their expectations for everything from salary and benefits to working hours and conditions

What would you do if the computer crashed at 10am? Millennials are the most tech savvy generation to date and this can be both a good and bad thing. How they respond to this question will tell you a lot about their initiative, problem-solving skills and dependence on technology. To get to know your candidate better you may also want to consider making use of a Myers Briggs Type Indicator or a DISC report. These assessments can help you to understand how an employee will react to different environments and situations. There are also reports that can tell you more about a candidate’s motivations. Is your candidate motivated by financial gain, or do their interests lie in professional development or continued education? Understanding their motivators will help you determine if a candidate is the right fit for the position, the organisational structure and the culture of the company. It will also help you communicate and reward (or discipline) the employee effectively if they are brought on board, laying the foundation for a mutually beneficial long-term relationship. This can be even more powerful if you have done similar assessments of your current team. You can then ensure you build a balanced team. It is also important to ensure that the interview process showcases your culture. Develop a tour so candidates can meet your best, most outgoing employees and see your business at work. This experience might actually be the last step of your sales approach, particularly with millennials who will be carefully assessing the cultural fit too. Finally, even if things don’t work out, be sure to end the budding relationship on a positive note. No-one wants a disgruntled job applicant tweeting or posting unfavourable comments about your company based on a bad recruitment experience. You never know 2 0 1 8 F R A NCHIS E DIRECTORY | 33

CHAPT E R 5 when a candidate that wasn’t the right fit (because they remember how pleasant and approachable you were) might refer a friend or colleague who turns out to be the A-grade employee you are looking for.

YO UR REC RU I T M EN T PR O C ES S D O ES N OT EN D H ERE If you implement a sales approach to your hiring strategy, you need to ensure you implement a customer service strategy to on-boarding and employee retention. The long term success of the relationship is as much your responsibility as it is theirs. Have a clear plan for what the first week, and first month look like for an employee in your business. Provide a good cultural introduction in the first few days. The job responsibilities need to be explained (even if this was covered in the recruitment process) and you should ensure that someone is there to closely supervise them for the first couple of weeks. This is the WHAT of the job, but more importantly you need to spend time explaining the WHY and the HOW of the job. These elements are often overlooked, slowing down improvements in performance and sometimes resulting in them never performing at satisfactory levels. Many employers are reluctant to teach the HOW because they are afraid of offending the employee. If the employee has prior experience in a similar role, they should know how to do it right? And they could be offended if their manager gets too basic. To avoid this, establish an upfront agreement on day one with the new employee that goes something like this: “Ann, I’m so happy that you are finally part of the team. You are going to be a great asset to our organisation, and I am hopeful that you will have a long and successful career here. “There’s a comprehensive training program over the next two weeks. The goal of this program is for you to be fully prepared to be as successful as possible. “I’ve hired you because of your significant experience in this area, but we also have some best practices that we’ve developed. I want to be sure you are fully prepared to execute our company developed practices. “During this training period, I’m asking your permission to explain things to 34 | 2 0 1 8 FR A NCHISE DIR E C T O RY

of all employees would leave their current job for a company that better acknowledges their contributions. There’s nothing quite so disheartening for an employee as learning during an annual review that some aspect of their performance has been lacking for the past six months, but they weren’t told and therefore, couldn’t fix it.

you very carefully; these explanations will probably include multiple things you already know. I’m also asking your permission to accept feedback from me on each task as we go through them. “Again, the goal is to prepare you to be as successful as possible in your new role. I also expect to learn many things through this training period, and will commit to be open minded regarding your feedback.” All employees want to do a great job, and surprisingly most think they are doing a great job even if their managers do not, but because they haven’t been introduced to the WHY and the HOW of the job, they are not meeting the owner’s expectations. By developing this upfront agreement, you can cover the WHY, WHAT and HOW and you will have an employee that is fully ready to be the rock star of your business. With a millennial workforce you will need to keep training sessions short and varied to keep their attention. Full day classroom sessions are less effective than shorter interactive programmes. Going forward, to retain your new millennial employee and get a return on your investment you need to ensure that you offer them:

• While repetitive tasks are often necessary they can be a motivation killer if not mixed with new projects, training, strategy or growth. You need to provide your new employee with diversity of work and at reviews discuss how they could take on additional responsibilities to contribute to bigger and better things. • An environment which demonstrates that you trust your employees. Employees may come to your door having been mistreated by previous employers so you need to build a culture of trust so they give the job their all without feeling they’re being taken advantage of. This trust is the currency you need if you ever have to make unreasonable performance demands on your teams. Employees want an environment they can thrive in. Isn’t that what you want too? http://www.thealternativeboard.com.au/wp-content/ uploads/2015/04/BPS-Lessons-Learned-ExecSummary.pdf)

• The growth they desire; whether financial, professional or personal.

• Flexibility to balance work inside and outside work. This is very important to millennials, and while feared by many employees and employers, flexibility maintains motivation and avoids burn out.

• Positive and negative feedback. The Globoforce Workforce Mood Tracker™ report on The Impact of Recognition on Employee Retention4, revealed that nearly half

http://mccrindle.com.au/the-mccrindle-blog/australiaspopulation-map-and-generational-profile-update

3 https://www.recruiter.com/i/what-you-need-to-knowabout-interviewing-millennials/ 4 http://go.globoforce.com/rs/globoforce/images/ WorkforceMoodTracker_September2011_Final_Online. pdf

Claire Wilson Owner & Master Franchisor The Alternative Board Queensland

07 3162 2660 | 0417 627 504 thealternativeboard.com.au

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CHAP TER 6

The importance of

Knowing what you’re paying for A nd y G ra ha m | D ire ctor - B usine s s Ad v isor y | RSM Austra lia

ike the idea of running a successful business but don’t want to start one from scratch? Buying a franchise might be just what you’re looking for, however, it’s important to pressure-test any franchise to ensure it lives up to the promise. Franchises, just like any business, can be going gangbusters one minute, only to be left behind by technology and new market entrants the next. The beauty of a franchise is that is provides reduced risk through proven systems and business models that drive core earnings from existing customers, and a growth upside that will propel the business forward. First the reality check: not all franchises were created equal. There’s no shortage of ‘one-time’ good franchise operators that simply lost their competitive advantage through no fault of their own. Video Ezy is a classic example of a company that realised too late that its market was moving on without it. Similarly, while McDonald’s remains one of the world’s most successful franchise businesses of all time, it has also been required to continually reinvent itself in response to ever-changing customer needs and market dynamics.

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CHAPT E R 6

When considering buying a franchise, it’s important to assess whether it has the capacity to continue delivering the ‘glory day’ returns on which the brand was built. Clearly, you wouldn’t consider buying a business that couldn’t prove its past performance over recent years. But remember, when it comes to buying a franchise, you’re being asked to pay for more than a typical three to five times earnings before interest, depreciation, and tax (EBITDA) over the last few years. As well as trying to put a value on future earnings, you’re also required to pay a franchise premium. This premium represents the intrinsic value of everything the franchisor promises to bring to the table on your behalf, including the back-office systems, buying power, advertising, and myriad other benefits that you’ll be required to take on faith. This is where management analysis can provide greater clarity than solely relying on the P&L, balance sheet, cash flow statements, and other financials to tell you what’s going on. The amount paid for the business should reflect the underlying consistency of the future maintainable earnings and an acceptable return on investment for the risks associated with the business. An analysis including strengths, weaknesses, opportunities and threats (SWOT), industry, and lifecycle can all help you to understand the business, 38 | 2 0 1 8 FR A NCHISE DIRE C T O RY

the industry in which it operates, and any associated risks. As part of the evaluation, you should test the financial data. A good way to do this is to prepare a three-way budget, which includes profit and loss, cash flow, and the balance sheet. It should use the latest available data as a starting point and then test the assumptions to give a comprehensive outlook for the business. It’s important to adjust for seasonality and test for impacts on cash flow, profitability, and the ability to service any debts. Once the budget is prepared, it can then be used to determine the return on investment (ROI). Don’t forget to factor in paying yourself a commercial wage before calculating the ROI. It’s also important to consider the tax consequences and funding of the purchase. This includes understanding how to achieve a balance between plant and equipment, stock, and goodwill from the point of view of taxation, as each component is treated differently for tax purposes. Consider the structure you plan to use for purchase and operate the business, including how it fits in to the overall franchise structure. You should also consider tax implications, including the ability to access small business capital gains tax concessions when selling the business in the future, and asset protection issues to mitigate risks and exposure to personal assets.

There are several things that make an opportunity attractive and indicate that a business has potential, including: • the total market size is large and/or rapidly growing • the industry is structurally attractive with: º high gross profit margins º customers paying up-front or quickly º recurring revenues/low cost of new business º barriers to others for entry. • the ability to sustain profitability and competitive advantage • an impressive, experienced management team with a succession plan • a quality customer list • reliable cash flow. When evaluating growth opportunities, look at both the current capacity and the capability of the business. This means finding out what stage of the business lifecycle the franchise is at and reviewing customer demographics, along with the products and services mix, access to capital, people, and internal processes and systems to see if there is an opportunity to improve efficiency. In terms of capability, determine existing skills, expertise, access to capital, and adaptability to change to see if there is an opportunity to increase the capability of the business.

CHAP TER 6 If there is an opportunity to increase the capacity and capability, it’s important to assess how much will need to be invested to make this possible, and how to transition the business in the best way possible without affecting profit. Purchasing a business is a huge financial and emotional commitment, and the decision needs to be considered methodically and pragmatically. It is important to not become emotionally attached to a business you are yet to buy. If the numbers don’t stack up, be prepared to walk away. Whilst it may be disappointing, you will learn from the experience.

B u y ing in to an estab l ish ed b r and Purchasing a franchise is all about buying into a well-known brand. A known brand can make it easier to attract business, plus it should have plenty of financials that you can review to see if the business is viable. Careful control of quality and standards is crucial. Here are some things to consider:

1. R e s e a rc h Speak to a wide cross-section of franchisees in different areas and determine the support they receive such as in-field support, marketing and sales, and general business advice. When you have to make royalty payments, you want to know what you’re getting and if it’s value for money

2. R ev i ew f i n a n c i a l d at a Get a good picture of the franchise’s financial health. Understand the complete costs that you will be up for as a franchisee. These include the ‘get in’, royalty and advertising, ‘get out’, etc. Work out, with the help of an advisor, the ability to fund the working capital, particularly in build-up periods, and conduct a return on investment analysis.

3. R ev i ew s to c k l eve l s Managing stock effectively can deliver a cash flow advantage. It’s important to make sure there is enough stock on hand to satisfy anticipated demand without carrying too much stock at one time. Slow-moving stock could be liquidated as bargains or bundled with other products to add value and increase turnover. If there is no flexibility to manage stock levels effectively, the business may not be the right one to purchase.

4. R ev i ew s a l e s, m a r keti n g, a n d p ro m oti o n p l a n s You should review the results of campaigns that were undertaken during the previous year and consider whether they should be repeated, scrapped, or changed for the coming year. If there were no successful campaigns, or if there is no ability to innovate when it comes to marketing, consider whether that approach is right for you.

5. R ev i ew s t af f i n g a n d ro s te r i n g A business in which staff are unhappy and disengaged isn’t likely to be successful in the long-term, so, before committing to purchase, it’s worth making sure staff are well-qualified, competent, and happy.

6. R ev i ew f r a u d a n d th ef t p rote c ti o n sy s te m s Make sure all staff understand their responsibility to be vigilant. If scant attention has been paid to fraud and theft prevention in the past, it’s possible the business may have fallen victim to fraud in the past and may present an ongoing target for fraudulent activities. It’s crucial to thoroughly review the business’s approach to fraud and theft protection and ensure the business is adequately protected.

7. R ev i ew d e bto r l i s ts Overdue accounts cost money and are a burden on the business. If payment terms have been lax in the past, it may be necessary to implement new policies and actively chase all overdue accounts. Managing cash flow throughout the year is vital, so it’s important to choose a business whose customers pay on time.

8. R ev i ew d e bts Overdrafts, premium funding, lease facilities, and cash flow funding products can be excellent tools to help manage a business’s finances, but it’s important to make sure the previous owners chose the right ones and used them effectively. A business overburdened with debts is likely to be stressful to run and may not be profitable until most of the debts are paid down.

9. R ev i ew g o a l s The business plan should outline the business’s goals. If it doesn’t or, worse, if there is no business plan, it could be a sign the business isn’t worth investing in.

The franchisor may have also set goals for the franchisees and it’s important to understand whether those goals are achievable and what incentives or penalties are in place regarding those goals.

10. C h e c k th e b u s i n e s s p l a n Make sure the business plan reflects changing market and economic conditions. It should be ready for scrutiny from any government agencies or financial institutions the business deals with.

I s fr anchising fo r yo u ? The pros of buying a franchise are clear. There is a support structure in place and, usually, a brand that’s well known. This reduces some of the risk that comes with starting up a business from scratch. However, there are also potential franchising challenges to be aware of. For example, some franchises don’t reward entrepreneurial activities or non-system followers. All franchisees are expected to operate within strict boundaries and limitations. Any significant changes may have to be negotiated with the franchisor and other franchisees. This can be chafing to you if you would prefer to innovate without limitations. Franchisors make money by collecting a percentage of sales as a royalty for letting you use the rights to their name, system, and know-how. This payment should represent value for the in-field support you receive and be reflected in the return on investment. With all of that in mind, a franchise can be a positive business opportunity and choosing the right franchise to buy into is key. As well as the financial and return on investment considerations, clearly understanding whether you’re personally compatible with the franchise is a major determinant of success. Doing careful due diligence before committing to buy, as well as seeking professional advice, is the best way to manage risk and potentially avoid making the wrong decision. Andy Graham Director - Business Advisory RSM Australia

07 3225 7825 andy.graham@rsm.com.au rsm.com.au

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CHAP TER 7

Start with the end in mind Chr is Re e d | D ire ctor | B usine s s C onc e pts G roup ( BCG )

uccession planning starts before you have even entered business. Be clear on why you want to be in business. “I am sick of working for someone else”, or “I am a good plumber therefore I should go out on my own”, are not good reasons to go into business. Generally, being in business requires a skill set over and above anything you have needed as an employee. Why a franchise over a non-franchised business? Why this particular franchise over others? You will need to conduct due diligence. Know what you are buying and do your research. Amongst other things you should be preparing budgets and cashflows, getting advice on structures and tax and sourcing funding if required. Understanding why you want to be in business, why this franchise, conducting due diligence, preparing your budgets, funding, and getting advice on your structures, all helps to prepare your business plan. Succession planning is basically a business plan in reverse. If you are going to take the plunge, then make sure you get in with the end in mind and know how you are going to get out.

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CHAPT E R 7

R u n yo u r b u sin ess pr oper ly It may sound silly to say this but you need to run your business like a business – grow the business, maximise profit and increase the value of the business. You would be surprised at the amount of business owners that fly by the seat of their pants, try and do everything themselves and treat the business as their personal slush fund. Record keeping, measurement and reporting, systems and procedures, continual business development, refining the owner’s role and correct resourcing are some of the indications of a well-run business. Ultimately when you exit the sale price will be a function of profit and to maximise sale price means not ‘fudging’ the books. Taking and not reporting cash income, or putting personal expenses through as business expenses will all decrease profits which ultimately decreases your sale price. Here is an example, which is simplistic, but nonetheless it does highlight the impact of ‘fudging’ the books: taking $1 of cash and not declaring income saves say 27.5 cents to 47 cents in tax. If you were selling on a multiple of 3, this would mean you have missed out on $3. So, to save 47 cents in tax, you have effectively lost $3. How does that make any sense? 42 | 2 0 1 8 FR A NCHISE DIR E C T O RY

You need to have a realistic idea of what the business is actually worth as a lot of businesses are put on the market at prices far above what they are worth – usually it is just a number that the owner needs or wants. It is often a reality check for the owner as to what the business is worth, which is ultimately what a buyer would be willing to pay. Other key factors that drag down the price somebody is willing to pay includes lack of systems and procedures, as well as too much reliance on the business owners. Buyers do not want a business that is a mess with limited systems and procedures. Whilst franchisees are provided with a lot of systems and procedures (and this varies from franchise to franchise) there are many more that need to be implemented and worked on which are outside of the scope of what the franchisor provides. If there is too much reliance on the business owner, (and usually this means excessive hours for the owner), it can also mean that the income and goodwill of the business are in jeopardy if that particular owner exits.

and know what multiple you are likely to get in the market. It is simple, if you want to sell for X then your profit needs to be Y. To maximise the multiple you can get, you also need to be constantly working on your systems and procedures, and evolve your role within the business so you minimise the business reliance on yourself. Ultimately you need to make your business attractive to potential buyers, to attract multiple quality buyers who are willing to pay a premium for a well-run and profitable business.

Pl anning fo r t h e e x i t For franchisees, the clock is ticking compared with other businesses. The franchise agreement will usually have a five-year term with one or more options for additional terms. It should never be taken for granted that the option will be offered. You should be totally focused on profitability from day one, just in case there is no second term. In putting in place a succession plan, it is important that owners consider both planned and unplanned exits.

Put yourself in the buyer’s shoes – are you going to overpay to take on a messy business with poor systems and procedures, and have to work 60 hours a week for not a great deal of profit?

Planned exits are effectively your orderly sale or transfer of the business. Unplanned exits are those that are forced onto business owners through something like a death or disability.

Once again, run your business like a business, know what your numbers are

Typically, planned exits include a market sale, buy out from co-owners,

CHAP TER 7 management or employee buy in or succession to the next generation of family members. Your exit from the business will involve a succession of ownership, and a succession of management. Often these will happen together with a handover to new owners, but for something like a succession to the next generation you may need to provide some mentoring and training that sees the succession of management happening at a different time than the handover of ownership. In terms of timing, franchisees should be looking to sell early in a term so that the new owners have the longest possible time to run the business for themselves. Only leaving buyers with a short term is less attractive to the buyer. It takes time to attract buyers, and with franchises, potential buyers need to be approved by franchisors. You need to be planning the sale a long way out, and you need to seek out your own potential buyers by advertising or using business brokers. Don’t rely on the franchisor to source a buyer from the general franchise enquiries that they receive. Other franchisees may be potential buyers, especially those in neighbouring areas so it is worth contacting them.

Unpl ann ed ( fo r c ed ) e x i ts – d e at h o r disabi l i t y ( s el f o r b u sin ess pa rt n er ) A death of a co-owner can be disastrous for a business, having a direct impact on the business operations, as well as an impact on income, profit and value. This can also cause big problems for the surviving owner/s who will need to deal with the estate or the family of the deceased, and may need to try and fund the buyout of the deceased shares, or may end up being in business with the spouse, or children of the deceased. This is not an ideal situation as whilst you may operate very well with the existing owner, you may never want to be in business with their spouse or children. Business owners should have plans in place for these scenarios which will also include insurances to cover the death or disability of an owner, which would cover both the payout to buy the deceased share out from the family, and also to cover any funding that the business may require, either key person or capital requirements such as debt repayment.

If you are in business with other parties, then it is imperative that you have a co-owner’s agreement (shareholders, unit holders or partnership agreement). This is a critical part of your business risk management, as well as your succession planning. A co-owner’s agreement should cover the unplanned exit scenarios, and provide adequate funding via insurances, and it should also include for scenarios such as one business partner wanting to exit. An unplanned exit in a franchise could involve a breach of the franchise agreement, or it could just mean a nonrenewal of the agreement. Having a wellrun business significantly reduces the chance of these events occurring.

Ta x iss u es on e x i t The sale of your business will be a capital gains tax (CGT) event. There are extremely generous CGT concessions for small businesses, and you can potentially have a multimillion-dollar sale being completely tax free. You need to seek advice early to make sure you understand the concessions, and to make sure that you qualify for them. A major consideration in the decision to sell a business is the availability of the CGT Small Business Concessions (‘SBCs’). Except for the 15-year exemption which provides a full exemption, the remaining concessions may be combined and applied with the 50 per cent general CGT discount (if available) to reduce or eliminate a capital gain. There are four concessions in total, and they are broadly summarised as follows: • Small business 15-year exemption – A capital gain from the sale of an asset the taxpayer has owned for at least 15 years is disregarded in full if an individual is at least 55 years of age and retiring when the sale occurs or permanently incapacitated. Where this exemption applies, the SBCs do not apply. Furthermore, the disregarded gain does not reduce any capital losses of the taxpayer. • Small business active asset reduction – A capital gain is reduced by 50 per cent (after first applying any capital losses and the 50 per cent general CGT discount, if applicable), unless the taxpayer chooses not to apply this concession. • Small business retirement exemption – Any remaining capital gains (after first applying capital losses, the 50 per cent general

CGT discount and/or the active asset reduction, if applicable), up to a lifetime limit of $500,000 (unindexed) for each ‘CGT concession stakeholder’, is disregarded if certain conditions are met. • Small business roll-over – All or part of a capital gain is deferred (after first applying any capital losses, the 50 per cent general CGT discount, the active asset reduction and/or the retirement exemption, if applicable) by acquiring or improving a replacement asset within a specified period.

A s u cc essf u l e x i t Selling your business is a stressful time but this stress can be reduced with a solid succession plan. • It can take time for a business to sell, so start the process early and be prepared to wait for the right buyer. • Identify and approach potential buyers. • Have a realistic expectation of price. • Have a documented plan in place, which includes the unplanned exit scenarios. • Run your business as a business to maximise profit and to maximise the sale price. • Make your business attractive to buyers with good systems and procedures, and minimal reliance on you. Remember – Start with the end in mind. RESOURCES: BCG have a business development podcast series which gives a good overview of running and developing a business. This can be accessed at: www.buscgroup.com.au/ business-services/ Also available are two free reports: one is a succession planning report, and the other a business review report. These are accessed by completing an online questionnaire, once received, a free consultation is arranged to go over the results and put together a free report, which includes an action list of priorities. This can be accessed at: www.buscgroup.com.au/free-assessments. Chris Reed FCPA, FPS, SSA SMSF Specialist AdvisorTM

Director Business Concepts Group (BCG)

03 9816 4200 cr@buscgroup.com.au buscgroup.com.au 2 0 1 8 F R A NCHIS E DIRECTORY | 43

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CHAP TER 8

Local Area Marketing: What’s working now and what isn’t Yvet te Sholdas | C o -founde r | Re ma r ka ble Fra nchise s

e’re in a time where the speed and rate of change is accelerating. A time where the businesses closest to the customer wins! More and more, the internet is where our lives will be, and we need to wrap our heads around what that means. We live in a mobile phone world. Nearly two-thirds of the world’s population now has a mobile phone, and more than half of the world’s web traffic now comes from mobile phones. And staggeringly, more than one in five of the world’s population shopped online in the past 30 days1. Undeniably, modern consumer behaviour and habits have altered drastically. Consumers are responding to other media far more than emails. 1.37 billion of Facebook’s 2 billion users, 12 million of those Australians, are responding daily without Facebook needing to send them any emails. And if consumer preference for social media over emails isn’t enough, instant messages sent from platforms like WhatsApp, Facebook messenger, WeChat, QQ, Viber, Line, Skype, Snapchat and Slack have overtaken email as the top forms of online one-toone and group communication. In our omni-channelled world, few customers are loyal to only one channel. 2 0 1 8 F R ANCHIS E DIRECTORY | 45

CHAPT E R 8

Which means in 2018, if your local marketing strategy isn’t multi-channelled you better get back to the drawing board! And fast! We’ve gone from mass marketing to a market of one! Customisation and personalisation is on the rise. Today, you want to get attention - as much as you can. And it needs to be deep attention, because you can trade on that. And here’s three areas that are working now to do that.

180 per cent in the past three years. According to Email Monday2, 79 per cent of people use their smartphone for reading email. This is a higher percentage than those who use it to make calls. And knowing 70 per cent of consumers delete emails immediately that don’t render well on a mobile device, you better have this nailed too.

M obi l e ma r k e t ing a m u st

A poor mobile presence can make your company look unprofessional and out of touch with the modern customer. To make the right impression, optimise everything for mobile. And if you haven’t, it needs to be high on your 2018 agenda. No excuses.

Optimised mobile everything, even your emails, is something you should have done by now.

The percentage of total global internet usage via mobile exceeded all desktops in October 20163.

Mobile email opens have grown by

In 2017, over 60 per cent of people

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accessed the internet via mobile phones4. And mobile devices, excluding tablets, accounted for 49.7 per cent of all web page views worldwide5. Data has shown that mobile marketing is profitable and shouldn’t be ignored, particularly in the local-scape. With 40 per cent of mobile searches having a local intent6, even local businesses must be equipped with a mobile strategy! I could go on and on! Mobile offers are redeemed 10 times more frequently than print offers7; 48 per cent of millennials view video solely on their mobile8 ! The facts stack up and considering how ingrained mobile devices are in our lives as both consumers and professionals today, don’t consider this a ‘trend’. It’s a staple.

CHAP TER 8 2-lane economy. While you could still grab people’s attention with an advertisement, flyer or phone call, you could no longer take their attention for granted. You needed to earn their attention to earn their money, and get a sale. This was the basis of Advertising’s AIDA (attention, interest, desire, action) formula. If you paid for advertising you got the attention, moving the potential customer from the fast lane to the slow lane. And having earned their attention you could now earn their money. Today, we have grown to a 3-lane economy. Attention can no longer be bought, because consumers are not spending time watching ads. Time from your potential customers needs to be earned. And if people haven’t paid you attention, they won’t pay you time. And if they aren’t paying you time, they won’t pay you money. Success today doesn’t start with a funnel, it starts with a following. And if you have a following, people are paying you attention, not yet their time or money. Everyone on social media is already maxed out on time, in the fast lane of the highway. Earn their attention through valuable content, engagement or experiences and your following will grow. Then you can invite your most avid followers to join your community, where they opt to invest more time with you. This is your middle lane. And only then invite your most active community members to become your customers.

D on’t sta rt wi t h a f u nn el, sta rt wi t h a fo l lowing As speed grows and time shortens, we have moved from a 1-lane to 2-lanes to now a 3-lane economy. Which means what people are willing to pay (and what you can earn) continues to shift dramatically. Ignore this shift at your own peril and at the risk of getting left behind and no longer being relevant to your customers. Twenty years ago, being a single lane economy, all you needed to do was get in front of customer to get a sale. And provided they were willing to pay you, you were in business. You could take people’s time and attention for granted. Ten years ago, we moved to a

If what you offer has been worth their attention and their time, it’s far simpler for them to trust that your higher-level products or services will be worth their money. This is your slow lane. If you don’t have these three lanes, and you’re not managing the flow from follower, to community to customer, you’re missing out or you’re trying to push people to the sale when they’re not ready. And you’re probably wondering where all the customers are! Don’t try and hitch a ride in the fast lane. Nurture a community over building a list.

B ig data and t h e ma r k e t of on e Long gone are the days of mass marketing! No longer will you get away with the mass blast, one-size-fits-all messaging and expect a good dose of

attention that converts to sales. The shift to customisation and more personalised products and engagement is well underway. And some of greatest growth opportunities lie in personalising for one instead of standardising for a thousand. We’ve entered an exciting time for local marketing. Big Data, digital assistants, augmented reality and beacons will fundamentally change the way consumers discover locations. Today, proximity is the primary ranking factor in local searches. After all, what’s nearby is the fundamental aspect of local discovery. What is changing though is the filter that will overlay proximity. And this filter is the consumer. Thanks to fiefdoms like Google, Facebook, Apple and Amazon, what we know about customers is only going to increase. Day by day, the amount of customer and behavioural data is growing. In the future you can expect that the consumer and their individual preferences will play a bigger role in filtering local discovery of your business. Overwhelming hey! Filters, preferences, beacons, digital assistants – getting your head around how to leverage at the local level – where do you start? Largely, local engagement is still dependent on who you’re targeting and where they’re putting their attention. And developing your local strategy and campaigns to these channels. Stripping it back to the basics, it’s critical to distinguish between customers today. As consumers we want a more personalised experience. We are increasingly expecting you to know our personal preferences, and to engage us accordingly. You have a wealth of data at your figure tips – whether you know it or not! Your database, POS (point of sale) system, and your CRM most likely has information you can use to personalise engagement and customise communications to make customers and potential customers feel special, like you know them personally. And the old adage - knowledge is power - holds true today. Knowing your clients gives you the ability to tailor each customer’s experience. Capture and use client data to better target the right customer with the right message at the right time. 2 0 1 8 F R A NCHIS E DIRECTORY | 47

CHAPT E R 8

•

• n

I n s u mma ry… Locally, there are so many things you can do. Even small things. Get creative, think outside the box! Get closer to your customers. Listen and observe them. They’re communicating to you in more ways than you realise – where they shop, where they’re putting their attention, where they go for different products, services, where they’re searching, where they’re spending their time tells a story. Get closer to your customers. Commit to learning. Be aware of what’s happening around you. There are signs everywhere on the right direction to get more attention from your market, for your products and services, and in your location, if you’re watching. Talk to your peers. Collaborate. Join a franchise learning network where many are learning from many. Share your experience. Learn from others. Leverage! In wrapping up, use this list of local, tried in the trenches tactics that have worked for franchises in 2017. • In regional areas, radio and television are still reaching people and driving leads, as are brand ambassadors. A

key point to note here is that the real celebrities - outside of regional areas - are not as famous as the influencers on social media platforms these days. • YouTube and preview ads are a great option to consider in place of usual tv advertising – you can get a more targeted reach at a lower investment. • Campaigns and competitions through social media channels – Facebook, Instagram and Pinterest. Be creative! • Some businesses have found a resurgence of networking memberships; BNI and Chambers of Commerce bring good results. • A good referral program is still a must and can be effective. Think out of the box with this and make sure you’re appealing to your market and delivering something that gives them value and is easy. • SMS and MMS are other successful and responsive methods to use, although be sensitive to your market’s tolerance in this space. Take them, try them, make them your own, if it’s appropriate for your market. Whatever you do make sure you track and measure, adjust and be sure it’s working for you.

So, what will you do differently this year? Have you got mobile nailed? Are you taking an omni-channelled approach? Or is it back to the drawing board for you? And if you’re not sure where to start, then don’t sit and do nothing. Seek advice and get the support to help you get the most out of 2018. https://wearesocial.com/special-reports/digital-in2017-global-overview

https://www.emailmonday.com/mobile-email-usagestatistics

• o s

• y

• c

3 http://gs.statcounter.com/press/mobile-and-tabletinternet-usage-exceeds-desktop-for-first-timeworldwide 4 https://marketingland.com/outside-us-60-percentinternet-access-mostly-mobile-74498 5 https://www.statista.com/statistics/284202/mobilephone-internet-user-penetration-worldwide/ 6 https://www.thinkwithgoogle.com/consumer-insights/ creating-moments-that-matter/

https://www.emarketer.com/Article/Mobile-SpursDigital-Coupon-User-Growth

https://animoto.com/blog/business/millennials-videoinfographic/

Yvette Sholdas Co-founder Remarkable Franchises

0409 292 588 yvette@remarkablefranchises. com.au

remarkablefranchises. com.au

48 | 2 0 1 8 FR A NCHISE DIRE C T O RY

ART

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2 0 1 8 F R A NCHIS E DIRECTORY | 49

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CHAP TER 9

Leasing Considerations Multi-Unit Franchising successful

G re g Natha n | Founde r | Fra nchise R e lationships Institu te ( FRI )

ulti-unit franchising is where a franchisee owns more than one business unit or territory. Before providing some suggestions for successful multi-unit franchisees, letâ&#x20AC;&#x2122;s look at some facts that illustrate how important this aspect of franchising is to the Australian franchising sector.

facts and stat ist ics Around 25 per cent of Australiaâ&#x20AC;&#x2122;s 50,000 franchisees are multi-unit owners and these franchisees own and operate over half of all franchised units. So in a sense, multi-unit franchisees control the franchise sector. Moreover, because of the many benefits of multiunit franchising to franchisees and franchisors, this trend toward multi-unit ownership is growing at 1 per cent a year. The average number of units operated by franchisees is three, although it is not uncommon for high calibre franchisees to operate up to 12 units.

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CHAPT E R 9

In a quality franchise network with a proven business model, and where most franchisees are profitable, the appetite for multi-unit franchising is usually strong, with 30 per cent or more of existing franchisees keen to expand into additional units.

• Grow more quickly using franchisees they know.

Ass essing fr anchis ee r e adin ess to e x pand

• Reduce the costs of franchisee recruitment.

But for a franchisor to run a successful multi-unit program, considerable thought needs to be given to assessing each franchisee’s readiness to expand, and the support multi-unit franchisees will need. More of this later on. Let’s now look at the benefits to franchisees and franchisors.

• Reduce the costs and resources for supporting franchisees.

Because of the significant challenges and risks when expanding into multiunit operations, it’s a good idea for franchisors and franchisees to put their heads together and complete a thorough assessment of the franchisee’s readiness to expand. At FRI we have developed a Multi-Unit Diagnostic for this purpose, which is broken into four key areas. Here they are, with a few of the areas we suggest should be assessed.

B en efi ts to fr anchis ees and fr anchiso r s The benefits of multi-unit franchising to franchisees include the opportunity to: • Grow with a brand they already know and understand. • Spread their financial risk across several locations. • Improve their profitability and net worth as a business owner. • Stretch their skills and challenge themselves. • Build a business they can work on, rather than in. • Create new career opportunities for their team. • Leverage efficiencies in operations, staffing and marketing across units. • Have more status and influence within their franchise network. On the other hand, some of the benefits for a franchisor include the opportunity to:

52 | 2 0 1 8 FR A NCHISE DIR E C T O RY

• Reward existing franchisees who are running good businesses.

• Create greater consistency across the network through the consolidation of franchisee operators.

C ha l l eng es and r isks to fr anchis ees and fr anchiso r s While the benefits are many, so are the challenges and risks for both franchisors and franchisees. For instance, the franchisor is giving more opportunity and responsibility to a multi-unit franchisee, with an expectation they will step up and perform at a higher level. However, unlike a manager who has been promoted and does not perform, the franchisee can’t just be sacked or demoted. So the franchise network can be left with more units that are not performing or letting down the brand in terms of standards. For the franchisee, challenges will often relate to people and financial management. For instance, establishing competent teams each with a separate manager capable of running their own unit without the franchisee on the premises. Multi-unit franchisees also need to be across all aspects of their financial performance, and have ready access to additional finance for expansion and capital investment in their businesses.

1. Does the franchisee have the personal attributes to successfully run multiple units? For instance: • Do they have the leadership qualities to manage a larger team? • Are they positive about the brand? • Can they handle the personal stresses of additional units? 2. Are their existing operations performing at a high standard? For instance: • Is the business fully compliant with operating standards? • Are their financial metrics in the top third of the network? • Do they have systems to manage the business when they’re not there? 3. Have they developed a plan for managing the expanded operations? For instance: • Do they have a detailed business plan with specific, realistic goals and actions? • Have they discussed the impact of

CHAP TER 9 the expanded business with their family? • Do they have a proposed staffing structure to manage the expanded operations? 4. How do they propose to finance the growth? For instance: • Have they completed a realistic risk and ROI analysis for the extra investment? • Can they fund the expansion independently of their existing business? • Have they completed a 12-month cash flow and P&L forecast for the new business?

Pr ov iding r el e van t s u ppo rt Another factor franchisors need to consider is that multi-unit operators need a different type of support. For instance, in a research study by our team at the FRI, involving 870 multiunit franchisees, we found they were significantly less satisfied than their single unit counterparts with the support provided by their franchisor. In particular higher calibre field support

managers should be available to engage with them on issues to do with HR practices, business planning and financial benchmarking.

L essons fr om top per fo r m er s Over the years I have interviewed many successful multi-unit franchisees and asked them what they think are the most important factors for success. Here are a few of their tips: • Minimise geographical spread, especially for the first 10 units. You should be able to drive to all your units within an hour. • Understand you are moving from a supervisor to a leader, especially when you are running three or more units. You can’t be in three places at once so you need to learn to delegate. • Continually invest in the capability of your team. Measure the competency levels of everyone and ensure they are continually creating successors who can take over their roles as the business grows. • Have regular meetings with your team where you share sales data, recognise people, and celebrate success.

Separate manager meetings should be more in depth and focus on the key numbers that drive profitability. • Build relationships with more than one bank and compare their deals. Be financially literate and have your business case ready so you can request additional funds when the opportunities arise. • Have structured incentive programs that enable managers to earn bonuses if the business performs well. Also link team incentives to the KPIs they can control, and maintain an upbeat, performance focused culture. In summary, multi-unit franchising is increasing in popularity and offers many benefits to franchisees and franchisors. However franchisees need to ensure they are ready for this higher level of business management. And franchisors need to ensure they are careful in granting these expansion opportunities to the right people, and providing them with the right type of support. Greg Nathan Founder Franchise Relationships Institute

franchiserelationships.com

2 0 1 8 F R A NCHIS E DIRECTORY | 53

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CHAP TER 10

How to Franchise Your Business Simply B r ia n Ke e n | M a naging D ire ctor | Fra nchise Simpl y

ore than just systems: a franchise without a system is like a car without wheels â&#x20AC;&#x201C; itâ&#x20AC;&#x2122;s just not going anywhere. Whether you are just starting up, you currently have 50 franchisees or are somewhere in between, if you are to franchise, you need a clear, simple and well documented system. Just as any well-run business does. I have found during my 30 years of dealing with every aspect of franchised business for both myself and others, that success involves so much more than just systems and a set of documents. Converting to the franchise model will create change in almost all parts of your business. Here are some examples.

B U I L D I N G T WO B U S I N ES S STRU CTURES You are in fact building at least two very different but linked business structures, one for you as franchisor and one for your partners in business, your franchisees. Your franchisees will take responsibility for dealing with your clients or customers and they bring in the money. Your franchisees will be doing much of the technical work your business now concentrates on.

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CHAPT E R 1 0

You, as franchisor, and leader of the franchise group, need to make sure everything is working and that you provide support so your franchisees can cover their part of the bargain. You are going to trade franchisee service for the money they pay and as they will be watching your every move to make sure they get value for money, you had better do your part well.

FR A N C H I SO R S U PP O RT So yes, one of your core roles as franchisor is to look after your franchisees. And this will involve different skills with different franchisees as they grow in your partnership. In the early days, you will be inducting them into the franchise. Teaching most of them exactly how you want them to do business. How to make up the burger to meet your customersâ&#x20AC;&#x2122; 56 | 2 0 1 8 FR A NCHISE DIRE C T O RY

expectations. How to interact with your customers. How to make your business look and feel. You will also be teaching many of them the basics of business. All about accounts, advertising, converting leads to sales.

T H E M A R K ET S AYS YES

As time goes on though, your interaction with this group will change. They know the basics and understand all the technical details. But they will be looking for change and maybe help in growing their franchises. Perhaps by adding more outlets so they, like you, will need to learn how to step out of the business and manage it from the outside.

First, and most important, you really need to understand the market that loves your product. Make absolutely sure you have a product which has a sustainable tribe of raving fans. And then work out how big you want the franchise group to be. Marry the two and make sure your product is presented to your tribe in a way which will satisfy their every desire.

As Tim Wise, founder of the Tap Doctor explained to me, as his franchise matured he needed to change the way his staff interacted with franchisees and so he needed to adjust the skill-set of the staff he employed in his Support Office to match franchisee needs.

Looking after your brand and marketing is also a central task for any franchisor. Marketing in a franchise, as with any business, involves far more than just advertising.

And remember, it is the characteristics of this tribe of raving fans which will provide the details for you to work out your franchisee territories, which in turn feed into your fee structures. Great fee structures and profit will ultimately

CHAP TER 10 determine whether you have happy franchisees or not. Secondly, looking after the brand, to make sure everything looks the same and works the same, so your franchisees have enough leads to keep them (and you) profitable and happy are central roles. You cannot afford to let your franchisees make changes to the brand as they wish. This doesn’t mean you cannot make adjustments to meet cultural differences in different localities, but those changes in service, product and the way your business looks and feels need to be carefully considered by you within the context of keeping the heart of the brand consistent. Subway in India, for instance, overcomes local cultural needs by serving from two counters. One a traditional Subway offering and the other with a vegetarian counter to suit religious requirements and cultural tastes. McDonald’s in Australia was the first to introduce the McCafe counter to meet the need we have for expresso coffee on the road. But these changes are made in a carefully considered way. Thirdly, take control of how your franchisees get their customers. In many franchises, responsibility for supplying leads (advertising) to each franchise outlet is also held by the franchisor.

found I need to look at every aspect of your business; not just marketing and support, but also how the money works for both sides of the franchise in the long term, who is going to do what exactly, how product is going to be supplied. The list of questions is endless. To simplify the process I have an uncomplicated four step system, my Franchise Success Path, which covers every aspect. At the outset I have to say, I agree, franchising is not necessarily easy. It is hard work. But I know the process can be made simple. These are some of the things I would be looking for in your business.

E x pansion wi t h C hoic e How big do you need your franchise group to be? Do you have a simple business method which will suit the largest number of potential franchisees or does the complexity in your business restrict the market? How skilled do you need your franchisees to be? In the main, I have discovered people who choose to grow their businesses through franchising are entrepreneurs. They are always looking for something new and so most who come to me have businesses with many layers. The trouble is, people who are attracted

to buying franchised outlets are very different. They are looking for a clear business idea, one which not only appeals to them but which they can see will work. It is the simplest franchise systems which appeal. I had a client in the wedding industry who provided both the wedding ceremony (usually on a beach) and the wedding celebration afterwards. She found it was difficult, logistically, to organise clearing up after the ceremony and then running to the celebration venue with sand between her toes in time to greet the bridal party. And when she franchised she found the combined business was just too complex for one person to manage. So she split her business into two franchise groups – one to deal with the wedding ceremony and the other to deal with the wedding celebration. What she also then found was that the two franchises attracted very different franchisees, with very different profiles and skillsets. Her story is not unusual. The thing is, these simple franchises appeal to a much wider range of people in the franchisee market, so you get more applicants giving you more choice so you are able to select the best franchisees available and making it easier to expand the group.

Jim Penman of Jim’s Mowing fame for example decided right at the beginning of his journey in franchising that he wanted people out in the field to be mowing lawns and bringing in the money. And that meant they should not be spending time doing office work they were simply not suited to doing well. So he decided the franchisor office would take every call for a lawn to be cut. The job was costed there and then allocated to the appropriate franchisee to complete. The balance of how much advertising is undertaken locally will be different with each franchise group.

T WO S I D ES O F T H E S A M E B U S I N ES S So yes, big or small, the secret is to realise you are building two completely different business structures from your current business and you will be doing business completely differently in the future. In order to tease out how you will organise these two sides of the business so they work together, I have 2 0 1 8 F R A NCHIS E DIRECTORY | 57

CHAPT E R 1 0 M on e y M ak es t h e Wo r l d G o Ro u n d Absolutely key is understanding the money. As franchisor, you bring no money into the group. Your franchisees make it and pay you for services you bring to them. This simple fact is often at the bottom of disputes and where franchisees are not happy with your service. The bottom line is you want happy franchisees who love you and it is profit – their profit – which will please your franchisees. So, right at the beginning, as you design your franchised business, you need to work out the money. • How much does each franchise outlet need to earn to be profitable enough to support you and them? • How much does your product need to cost and sell for? • How many items do your franchisees need to sell? • Who are the people with the money and love of your product and what are their characteristics? • Where do they live and what are their habits? • What is the fee structure which will support your group as it begins and as it matures? The list is long… But once you know the answer you will be able to set the structure of fees. You really need to get this right as you will be stuck with it and not easily able to make changes. Training and conferences will need to be accounted for and there may be accounting fees. Think about negotiating the purchase of products with suppliers to give you rebates, but be sure to disclose them to your franchisees so there is no feeling that you are making some extra on the side. What about renewal fees? Goodwill? Fit out? Plant and equipment? There is a lot to think about when setting your fee structure and professional advice is clearly the right avenue to take. Returning to the question of how large you want your group to grow, it’s about sustainability and your critical mass – what’s your tipping point with outlet numbers? Some say any less than 60 outlets and you will not succeed. I do not agree. And neither does the market. The trend 58 | 2 0 1 8 FR A NCHISE DIRE C T O RY

in the US and elsewhere is for micro franchise groups to grow, servicing a particular niche or a particular regional area. Certainly I know a number of smaller groups, satisfied with being where they are. A small family owed franchise group of bakers on the Mid-North Coast of NSW and its hinterland only have about eight outlets but this is enough to give the group what it needs. Others work hard at growing the franchise group to meet the needs of a much wider audience. The thing is, you stand to become successful faster if you work all of this out at the beginning. Then be adaptable and move with the market into the future.

B e A dap tab l e o r D i e Remember the video store. First the huge expansion of free-to-air television, then online piracy. Now, with programs re-playable on demand, Netflix and the like have taken over. Any franchise group which has been around for years will not look anything like it did when it began. If you want to have a franchised business which goes the distance, you have to adapt. It’s Darwin’s Theory of Natural Selection all over again: Adapt or Die. I am watching Maccas go through its latest round of adapting in Australia. Originally just a burger store offering chips with that, they realised in the 90’s that if they were going to get the kids they needed something to attract Mum as well and McCafe and a suite of healthier food happened. Today it is all about choice, so they introduced Gourmet Creations, a concept new to them, the flexible burger – you choose what is in there. Shades of one of their biggest fast food competitors – Subway perhaps. We’ve seen the rapid emergence of gourmet pizza with Pizza Capers and Crust Pizza. And now the third generation of local niche franchises such as New York Slice and Pizzarazzi cater to a new niche of foodies with palates influenced by My Kitchen Rules and Masterchef. And don’t be fooled into thinking this does not apply to you because such changes apply to a lot more than food. Keep an eye on what is going on in the market and adapt to keep up.

A RE YO U FI T TO LE A D ? Franchising is not for everybody. You may know everything there is to know about franchising but you have to ask yourself the question, “Is franchising right for your business?” And more importantly, “Is it right for you?” Do you have the business skills, the confidence and personality to make your franchise system work?’ One of the other deciding factors when analysing whether a business is ripe to franchise, is the personality of the business owner or owners. Is that person a natural leader? Does he or she have the characteristics to lead a franchise chain? However, as Jim Collins so succinctly puts it, leadership can be learned. Some of the most successful leaders in business and politics are just weird. The key is to understand three things. • Be humble and listen to what others are saying to you and be able to respond. When things go wrong be prepared to sit down and discuss the problem. Hear what your franchise partners are saying. • Stand up for your franchise principles and be prepared to take the hard decision when needed. • Understand how different character types and different skillsets fit into your business. Profiling will help ensure the right communication and decision-making styles fit into the different levels of the franchise. And don’t restrict the understanding to others in your team – if you understand how you fit into the scheme of things, you will not only be able to adjust your style to lead different groups of people more effectively, you will realise you really need to employ others to fill the gaps your personality and skillsets show.

D O N’T S ELL - REC RU I T At last, as you move onto recruiting your franchisees, remember, it is about attracting really good people. As John O’Brien from Poolwerx explains, “Think about it this way, you are not selling franchises, you are selecting franchise business partners and it is important to have that clear difference in mind.” You are looking for people who are skilled, driven, energetic, experienced, and want to see the group succeed.

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These days a broad range of people are interested in becoming franchisees. A lot of younger people who previously would have gone into a career are now seeking more exciting opportunities. Perhaps they are uncomfortable in the job market where the hire and fire mentality combines with the vulnerable economy and promotes a sense of insecurity. Owning a business seems a far more stable proposition and franchising is a perfect way to get started in their own business. Franchising also attracts people of middle age. They may have come out of middle management, taken early redundancy and are now looking to invest in their own business. A lot of tremendously successful franchisees have come from those sorts of backgrounds. But take care. There are people who just want to buy a job and that can be a bit risky for the franchisor. It really depends on the sort of franchise they are buying. Be sure that they have the commitment, experience, and right goals in place to succeed in business.” Franchisees can come from anywhere. But make sure you have a good fit for your group.

A N D FI N A LLY – I T’S TRUE – YO U RE A LLY CA N’T B E AT T H E SYSTEM

who knew that he could slip into Speedy Lube easily because the systems were there and the staff well trained.

As I said at the beginning, the foundation of any good business, especially a franchised business, is a great system.

Which is why we are a modern business and have systemised our processes, introducing our new software, FranchiseSimplySYSTEM to do two things. First, we use it to deliver our four step Franchise Success Path to you. And second, this same SYSTEM is there for you to easily develop your Franchisor and Franchisee Operations Manuals so they are simple for your future franchisees to use and abide by.

And the thing is, a systemised business gives you a great exit strategy. This was proved by a client of mine. Speedy Lube is a car servicing business. My client was thinking of franchising and I worked with him to systemise the business. We got all the documents in place, uniforms and scripts for each employee to greet and treat customers. Everyone needed to deal with clients in the same way. My client became unwell and decided not to go down the franchising path but to sell the business. The systems and standards meant that the business sold fast and for significantly more than it would have otherwise done. As a standard car servicing business the market would have been restricted to mechanics, not generally a group with easily accessible funds. The purchaser of this business was not a mechanic, he was a white-collar businessman and car enthusiast with limited mechanical skills

To conclude, if you are looking to franchise your business, remember you do need to look at how the whole franchise will be structured and to review each aspect of the business to make sure you grow a group of happy and profitable franchisees. That way you will become happy and profitable too. To Your Success! Brian Keen Managing Director Franchise Simply

1300 960 136 brian@franchisesimply.com.au franchisesimply.com.au franchisesimplysystem.com.au 2 0 1 8 F R ANCHIS E DIRECTORY | 59

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Franchising in Australia T he Fra nchise C ouncil of Austra lia

he Franchise Council of Australia Limited (FCA) is a nationally incorporated not-for-profit association and the peak body for the $146 billion franchise sector in Australia, representing franchisors, franchisees, service providers and advisors to the sector. The FCA aims to support, promote and develop Australian franchising to drive economic and entrepreneurial success within the sector. These goals underpin the FCA’s core activities, which focus on the major themes of: • A commitment to promoting the highest industry standards and best practice within the sector; • Providing the education and other services necessary to ensure a healthy sector constantly striving to lift its own standards; and • Building strong and productive relationships with

governments, core regulators and stakeholders to ensure that the voice of franchising is being heard. Whether offering advice on best practice franchising, educating government on policies affecting the sector, promoting franchising in the media or providing professional development services to its members, the FCA does its part to make the sector a positive, sustainable place to earn a living. Membership of the FCA is voluntary, and is open to any individual or organisation involved in the franchising sector, including franchisees, franchisors, lawyers, accountants, banks, consultants, academics, publishers and many more. The FCA is closely affiliated with franchising associations around the world, including the International Franchise Association (IFA), and is a founding member of the Asia Pacific Franchise Confederation (APFC). It is also a member of the World Franchise Council (WFC) and for 1999 and 2000 was its secretariat. 2 0 1 8 F R ANCHIS E DIRECTORY | 61

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M EM B ER S H I P B EN EFI TS Credibility – maintained through the FCA member standards and the Franchising Code of Conduct; Professional support – through education programs, networking opportunities and regular events; Representation – ensuring members’ voices are heard by governments, regulators and other important groups. Membership also means solidarity. FCA members belong to an association where their peers work together for the betterment of the sector. FCA members share a common method of doing business – not a common business. For this reason, franchisors, franchisees and suppliers can freely exchange ideas without fear of losing their competitive edge. The FCA currently has more than 550 franchise systems and suppliers in its membership base. This strong commitment to belonging demonstrates the relevance and value brought to the sector by the FCA.

M A J O R S ERV I C ES A N D I N I T I AT I VES The FCA recognises that its members have different needs, and that 62 | 2 0 1 8 FR A NCHISE DIRE C T O RY

different types of members should co-exist harmoniously. The success of franchising depends on successful franchisors, and this, in turn, depends on profitable and happy franchisees. The FCA works constantly to ensure that all activities and services which benefit franchising will benefit the broader community – including franchisees, franchisors, employees and their local economies and communities.

The FCA, in association with the American-based Institute of Certified Franchise Executives (ICFE), delivers the CFE program in Australia. The CFE is the only internationally recognised professional accreditation program for franchise executives. It is an educational framework designed to enhance the professionalism of franchising by certifying the highest standards of quality training and education.

In addition to a commitment to the highest industry standards, the FCA facilitates a number of services and initiatives to assist in promoting and advancing the role of franchising in Australia, as well as supporting its members.

Since launching in Australia in 2012, almost 60 Australian franchise professionals have so far gained CFE accreditation, including 25 franchise professionals from 22 different organisations who gained their CFE accreditation in 2017.

ED U CAT I O N – C ERT I FI ED FR A N C H I S E EXEC UT I VE PR O G R A M

T H E N AT I O N A L FR A N C H I S E C O N VEN T I O N

The FCA facilitates specialist franchising education through the Certified Franchise Executive (CFE) program, which offers existing and aspiring franchise professionals and entrepreneurs the opportunity to grow professionally and reach a recognised standard of excellence within the local and international franchise community.

The FCA hosts the annual National Franchise Convention. The Convention brings together the Australian franchise community – including successful business people, key decision makers, CEOs, government officials and industry advisors – to enjoy education, networking and business development opportunities. Traditionally a three-day event, the

CHAP TER 11 also boost company morale and help attract the best talent to companies. The Excellence in Franchising Awards ceremony is held in conjunction with the National Franchise Convention and is the pinnacle of the franchising year. Past winners include 2017 Australian Established Franchisor of the Year, G.J. Gardner Homes; 2017 Australian Emerging Franchisor of the Year, Soul Origin; and 2017 Multi-Unit Franchisee of the Year, Ryan Willsher of Finn Franchise Brokers; and many more.

H A LL O F FA M E The Australian Franchise Hall of Fame was established in 2003. During its creation, the selection panel searched back to the origins of franchising in Australia and, by a meticulous process of elimination, identified the groundbreakers, influencers, quiet achievers, selfless contributors and outstanding performers who endured the trials and laid the foundations of the sector’s success.

National Franchise Convention also includes a trade exhibition where suppliers to the franchise sector can showcase their products and services. The convention is open not only to those in franchising circles but also to the small business sector generally and it is not necessary to be an FCA member to attend. The 2018 Convention (NFC18) will be held in Melbourne in October. Contact info@franchise.org.au for more details or visit www.franchise.org.au.

FCA EXC ELLEN C E I N FR A N C H I S I N G AWA R DS The FCA Excellence in Franchising Awards recognise and reward companies and individuals within the Australian franchise sector and provide a platform for entrants to showcase their achievements on the national stage. The Awards are only open to FCA member companies or individuals, and are committed to ensuring that franchisors, franchisees and suppliers to the sector are appropriately represented. Success at the Awards not only increases brand recognition, customer enquiries and media coverage, but it can

Now, it is the members of the Hall of Fame themselves who induct new entrants. The sole criterion is an outstanding contribution to franchising – whether as a franchisor, franchisee, academic, lawyer, consultant, politician, financier – whomever. The 2017 Hall of Fame inductee is Rod Young, one of the world’s foremost franchising consultants and current Chairman and Global CEO of the $250 million Cartridge World group.

WO M EN I N FR A N C H I S I N G C O M M I TTEE In 2007, the FCA announced the introduction of the Women in Franchising Committee (WIF), dedicated to promoting and advancing the achievements of women in franchising and small business. The aim of the WIF Committee is to increase female participation in franchising. It aims to be a professional, organised group within the FCA that will provide women inside and outside the sector with information and encouragement, as well as genuine opportunities for contribution, networking and professional development.

I N TER N AT I O N A L AS SO C I AT I O N S The FCA is closely affiliated with franchising associations around the

world and actively participates in international conventions, expos and working groups to inform and educate countries on Australian franchising trends and opportunities. The FCA is a full member of the World Franchise Council (WFC), as well as a founding member of the Asia Pacific Franchise Confederation (APFC) which is a supranational regional group of the WFC. The WFC membership recognises National Franchise Associations (NFA) which are not-for-profit organisations whose constitution requires and, in practice has: • A subscribing membership which the majority is comprised of franchising companies. • A governing body mainly comprised of franchising companies or their representatives. • A code of ethics which franchising members must comply with and is consistent with the Code of Ethics promulgated by the International Franchise Association, or the European Franchise Federation or such other equivalent Code. The objectives of the WFC are: • To provide a forum for every National Franchise Association world-wide to meet as equals to promote and improve franchising. • To represent international information on franchising and common views of the NFA to international bodies. • To encourage development of NFA’s in all countries of the world as recognised by the United Nations. The WFC meets twice a year, and the FCA is an active participant and member of the WFC Task Force – which is the Executive Committee of the WFC. Access to the NFA’s from across the globe provides FCA members with cross referrals to key advisors when looking to expand internationally and provides a source of referral for international franchisors looking at entering the Australian franchising sector.

FCA M EM B ER STA N DA R DS Members of the FCA receive many benefits which help businesses keep informed and connected with the franchise sector and facilitate education. One of the hallmarks of a reputable sector is a commitment to high standards of personal and professional conduct. This enhances public 2 0 1 8 F R ANCHIS E DIRECTORY | 63

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perceptions of franchising, helps safeguard the investments of franchisors and the businesses of franchisees, protects franchise networks from unfair or unethical attack and provides guidance for those seeking to commence their franchising journey. The FCA encourages its members to maintain standards of conduct worthy of franchise sector professionals. The Member Standards are designed to provide members of the FCA with an authoritative guide on acceptable standards of conduct. The FCA believes the Australian franchise sector to be well regulated with the Franchising Code of Conduct (the Code) allowing for affordable, efficient dispute resolution procedures and disclosure provisions to assist and guide the sector. It also considers that the relationship between the franchisor and the franchisee can be developed even further with best practice guidelines in the form of FCA Member Standards. It is the FCA’s view that a member gains significant market benefit in identifying themselves with FCA membership and as such the business practice and activities of members should work towards franchise best practice. 64 | 2 0 1 8 FR A NCHISE DIRE C T O RY

M EM B ER O B L I G AT I O N S All FCA members are expected to conduct their franchising activities professionally and in accordance with Australian law. They are expected to comply with agreed minimum standards of conduct. The FCA considers the following standards to be relevant to members: • Members of the FCA shall abide by all relevant State and Federal laws including, in particular, the Franchising Code of Conduct and the Competition and Consumer Act. Within 14 days of a written request by the FCA, a member shall furnish to the FCA a copy of its current disclosure document, franchise agreement and any other documentation or advertising material used in connection with the appointment of a franchise. • No member shall imitate the trademark, trade name, corporate name, slogan, or other mark of identification of another member of business in any manner or form that would have the tendency or capacity to mislead or deceive. • Members will become familiar with the content of these Member Standards and draw them to the attention of clients as appropriate from time to time.

• A member, be they a franchisor, vendor, franchisee, franchise broker, or representative of a franchise system should not sell a franchise if at the time the franchisor or vendor franchisee knew or ought to know that a reasonably competent franchisee would be unlikely to be able to successfully operate the franchise. • Members are expected to behave professionally and refrain from illegal, unethical or improper dealings or otherwise act contrary to the image of franchising or the FCA. The FCA recognises that its members have different needs, and that different types of members should co-exist harmoniously. The success of franchising depends on successful franchisors, and this in turn, depends on profitable and happy franchisees. The FCA works constantly to ensure that all activities and services which benefit franchising will benefit the broader community - including franchisees, franchisors, employees and their local economies and communities. The Franchise Council of Australia

1300 669 030 info@franchise.org.au franchise.org.au

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Franchising in Ne w Ze al and Ror y M acD ona ld | Pa r tne r | M acD ona ld Lewis L aw

ranchising in New Zealand is alive and well. The Franchising New Zealand 2017 survey conducted by Massey University and Griffith University in conjunction with the Franchise Association of New Zealand produced some interesting results. It indicated that per capita New Zealand is the most franchised country in the world with 631 brands and a staggering sum of 37,000 franchise units for a population of 4.8 million people. Turnover in the franchise industry was put at $27.6 billion which is equivalent to 11 per cent of New Zealandâ&#x20AC;&#x2122;s gross domestic product. Of the 631 brands operating in New Zealand 23 per cent are in the retail trade (non-food), 20 per cent are in what is described as other services, 18 per cent is in the area of accommodation and food retail and 12 per cent is described as in a miscellaneous category.

The median number of franchises for retail systems is 26 and the median for non-retail systems is 29. The survey notes that New Zealand founded franchises total 72 per cent whilst master franchisee/licensee of international brands totals 17 per cent, subsidiaries of international brands 5 per cent and others 6 per cent. Fifty per cent of franchising systems have been operating since before 2000. The franchising industry employs 124,000 people and the median time that a franchisee remains in the franchise system is eight years. A typical franchise agreement has a term of five years and most franchisees extend their agreement to a second term before exiting the franchise.

2 0 1 8 F R A NCHIS E DIRECTORY | 67

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T H

Disputes between franchisors and franchisees are apparently low. About 22 per cent of franchisors indicated that they have been involved in a dispute with franchisees that had led to resolution from an external party and typically mediation was used for about half of these disputes compared with litigation at about 10 per cent and the remainder was dealt with by correspondence via lawyers. Compliance is the biggest cause of disputes by a long margin. A surprising result was that New Zealand population per unit is 124 compared with Australia at 310 per unit. It is difficult to tell whether this brings into question the profitability of many franchise units but the fact that 50 per cent of franchise systems have been franchising since before 2000 indicates that there is a healthy success rate. Based on the above figures, franchising has made strong inroads into New Zealand notwithstanding the recession that was caused in 2008 following the GFC. What is evident is that there is an increasing sophistication of franchise systems and a willingness to revise agreements, taking into account health and safety issues, employment law issues and sustainability issues. Also, there is a growing willingness to engage immigrants in New Zealand as franchisees. In respect to immigration the most prominent countries of origin are China, India, South Africa and the United 68 | 2 0 1 8 FR A NCHISE DIRE C T O RY

Kingdom. It is important to note that New Zealand Maori are steadily growing as a percentage of franchisees.

(d) Ensure that time and wage records are up to date, retained on file and easily accessible.

Whilst New Zealand does not have any legislation which is specific to franchising, nevertheless the Fair Trading Act and the Commerce Act impact on franchising. Deceptive and misleading conduct is the main reasons for relying on the Fair Trading Act as a remedy for litigants. The Commerce Act obviously covers matter such as restrictions on competitive behaviour or price setting and recently there has been a change to the Commerce Act with the introduction of an amendment dealing with cartels.

The Ministry has indicated that it is looking more closely at the relationship between franchisors and franchisees having particular regard to employment law.

A recent trend has been an increased tendency shown by the Ministry of Business, Innovation and Employment to “name and shame” parties who are considered by the Labour Inspectorate of the Ministry to be flouting employment law. In particular it is important that franchisors ensure that their franchisees comply with employment law and: (a) Maintain up to date employment agreements that are fair and reasonable; (b) Ensure that employee files are up to minimum legislative standards in terms of minimum pay, health and safety requirements, holidays, sick pay etc.; (c) Ensure that immigration requirements are met where workers are employed from other countries; and

The other important change in recent times is the cartels amendments to the Commerce Act. In particular the “Cartel” rules in the Commerce Act prohibit the entry into or enforcement of a “cartel provision”. There are limited exemptions to such activity including collaborative activities which cover most Franchise Agreements. It is necessary to ensure that Franchise Agreements are written in such a way that the cartel restrictions do not apply so as to fall foul of the Commerce Act. There is a limited nine-month transitional arrangement for existing cartel provisions which ends on 14 May 2018. Needless to say, many Franchise Agreements are being reviewed to ensure that there is compliance with employment legislation and the Commerce Act. Rory MacDonald Partner MacDonald Lewis Law

+64 9 307 3324 rory@mllaw.co.nz mllaw.co.nz

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Franchise Listings Categories AUSTRALIA Accounting & Financial Services. ................................................................. 72

Telecommunications................................................................... 97 Trade & Services........................................................................... 97

Advertising & Marketing.......................................................................................... 72

Travel............................................................................................... 97

Aged and Disability Care Services................................................................ 73

Vending............................................................................................ 97

Automotive Products & Services ................................................................. 73

Workplace Health & Safety....................................................... 97

Beauty Products & Services................................................................................ 74 Building Products & Services........................................................................... 75 Business Services............................................................................................................. 76

NEW ZEALAND

Children’s Products & Services..................................................................... 78

Accounting & Financial Services. ................................................................. 98

Cleaning Services............................................................................................................. 79

Advertising & Marketing.......................................................................................... 98

Clothing Alterations & Drycleaning........................................................ 80

Automotive Products & Services ................................................................. 98

Computer Products & Services....................................................................... 80

Beauty Products & Services................................................................................ 99

Distribution & Storage............................................................................................... 80

Building Products & Services........................................................................... 99

Educational & Training Systems. ................................................................... 80

Business Services.......................................................................................................... 100

Electrical Safety Testing....................................................................................... 81

Children’s Products & Services.................................................................. 100

Employment / Personnel Services. .............................................................. 81

Cleaning Services.......................................................................................................... 101

Entertainment....................................................................................................................... 81

Computer Products & Services.................................................................... 101

Event / Party Products & Services. ............................................................. 82

Distribution. ......................................................................................................................... 101

Food – Bakeries.................................................................................................................... 82

Educational & Training Systems. ................................................................ 101

Food – Coffee & Cafés................................................................................................. 82

Entertainment.................................................................................................................... 101

Food – Restaurants & Dining Rooms.......................................................... 84 Food – Retail............................................................................................................................ 86 Food – Take Away................................................................................................................ 87 Hairdressing........................................................................................................................... 88 Health & Fitness.................................................................................................................. 89 Home Based Businesses.............................................................................................. 90 Home Services. ...................................................................................................................... 90 Hotels, Motels & Apartments............................................................................ 91 Internet......................................................................................................................................... 91 Landscaping & Gardening....................................................................................... 91 Mobile Franchises............................................................................................................ 91 Pet Stores, Products & Services................................................................... 92

Food – Bakeries................................................................................................................. 101 Food – Coffee & Cafés.............................................................................................. 102 Food – Restaurants & Dining Rooms....................................................... 102 Food – Retail......................................................................................................................... 103 Food – Take Away............................................................................................................. 103 Health & Fitness............................................................................................................... 103 Home Services. ................................................................................................................... 103 Hotels, Motels & Apartments......................................................................... 104 Landscaping & Gardening.................................................................................... 104 Mobile Franchises......................................................................................................... 104 Pool & Spa............................................................................................................................... 104

Photography. ......................................................................................................................... 92

Printing & Copying........................................................................................................ 104

Pool & Spa.................................................................................................................................. 92

Real Estate & Property Services.................................................................. 104

Printing & Copying........................................................................................................... 93

Recreation & Leisure. ................................................................................................. 105

Real Estate & Property Services..................................................................... 93

Rent or Hire........................................................................................................................... 105

Recreation / Leisure........................................................................................................ 93

Retail............................................................................................................................................. 105

Rent or Hire.............................................................................................................................. 93

Travel........................................................................................................................................... 106

Retail................................................................................................................................................ 94

Vending....................................................................................................................................... 106

Signs & Graphic Services......................................................................................... 96

Workplace Health & Safety............................................................................... 106 2 0 1 8 F R ANCHIS E DIRECTORY | 71

AU S T R A LI A N f ra nchise lis ting s accounting & financial services ANZ MOBILE LENDING Level 7, 833 Collins Street Docklands VIC 3008 Phone: 1800 805 805 AUSSIE HOME LOANS Level 28, 225 George Street Sydney NSW 2000 Phone: 02 8297 0000 AUSSIE MORTGAGE MASTERS PO Box 2033 Ocean Keys Clarkson WA 6030 Phone: 1300 666 186 BOOKWIZ BOOKKEEPING Ground Floor, 12 Old Collier Road Morley WA 6062 Phone: 1800 218 112 BUSINESS MECHANIC 5/40 Lake Road Port Macquarrie NSW 2444 Phone: 02 6583 8386 BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 Phone: 1300 650 448 CFO ON-CALL PO Box 9415 Wyoming NSW 2250 Phone: 1300 362 436 CAPITAL TRUST Locked Bag 7500 McMahons Point NSW 2060 Phone: 1800 131 507 CITIWIDE FRANCHISING Level 5, 278 Collins Street Melbourne VIC 3000 Phone: 1300 732 630 DESTINY FINANCIAL SOLUTIONS Phone: 1300 693 378 EXPENSE REDUCTION ANALYSTS Level 11, 301 George Street Sydney NSW 2000 Phone: 02 8014 8852 EXPRESS BOOKKEEPING 4/130 Oxley Station Road Oxley QLD 4074 Phone: 07 3379 7174 EZYACCOUNTS PO Box 4900 Robina Town Centre QLD 4230 Phone: 1300 313 397 FIFO CAPITAL L16, 390 St Kilda Road Melbourne VIC 3004 Phone: 1300 852 556 FIRST CLASS ACCOUNTS Suite 8, 34-36 Glenferrie Drive Robina QLD 4226 Phone: 1800 118 611 FIRST CLASS CAPITAL Level 12, 50 Margaret Street Sydney NSW 2000 Phone: 02 9098 0860 H&R BLOCK PO Box 147 Thornleigh NSW 2120 Phone: 02 9483 3200

MORTGAGE CHOICE Level 10, 100 Pacific Highway North Sydney NSW 2060 Phone: 1300 650 330

MINICARDS PO Box 1060 Nerang QLD 4211 Phone: 07 5596 4591

MORTGAGE HOUSE Level 34, 101 Miller Street North Sydney NSW 2060 Phone: 133 144

PINSOURCE 11 Myrtlebank Terrace Stonyfell SA 5066 Phone: 08 8364 3220

MR TAX REFUND PO Box 2218 Ellenbrook WA 6069 Phone: 1300 829 227 RAMS FINANCIAL GROUP Level 7/17 York Street Sydney NSW Phone: 1800 616 082 RESI MORTGAGE CORPORATION Phone: 1800 754 758 SEQUEL VCFO 6 Alma Road St Kilda VIC 3183 Phone: 03 9020 7348 SHOEBOX BOOKKEEPING PO Box 426 Varsity Lakes QLD 4227 Phone: 1300 653 583 SMALL BUSINESS ACCOUNTING PO Box 2582 Rowville VIC 3178 Phone: 1300 843 354 SMARTLINE Level 2, 2 Lyonpark Road North Ryde NSW 2113 Phone: 131 497 STRATTON FINANCE PO Box 5012 South Melbourne VIC 3205 Phone: 1300 787 288 SUCCESS TAX PROFESSIONALS 6/50 Ladner Street O’Connor WA 6163 Phone: 08 9337 4440 TAXASSIST ACCOUNTANTS 29 Wharf Street Woolgoola NSW 2456 Phone: 1800 625 429 TAX STORE Suite 1, Level 2, 27 Grange Road Cheltenham VIC 3192 Phone: 1300 367 594 THE BOOKKEEPING NETWORK 90 Woodhall Street Stirling WA 6021 Phone: 08 9349 9189 THE INTERFACE FINANCIAL GROUP Phone: 1300 957 900

Advertising & Marketing AARROW ADVERTISING Phone: 0422 133 300 BRAND MUSIC Studio 3/216 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9005 COFFEE NEWS Phone: 1300 660 865

JIM’S BOOKKEEPING Phone: 131 546

FULLY PROMOTED BRAND APPAREL Phone: 1300 203 370

JIM’S FINANCE PROFESSIONALS Phone: 131 546

FOUNDATION WORKS PO Box 66 Pyrmont NSW 2009 Phone: 02 8093 8050

MAS TAX ACCOUNTANTS 267 Nepean Highway Edithvale VIC 3195 Phone: 1300 627 829 72 | 2 0 1 8 FR A NCHISE DIRE C T O RY

MAILPOST Phone: 1300 624 576

RED ENERGY PROMOTIONS National Franchise Support Office 66 Nicklin Way, Buddina QLD 4575 Phone: 1300 325 977 Contact: Aaron Parkes Email: franchising@redenergypromotions. com.au Website: www.redenergypromotions.com.au Business description: We’ve been helping Australian businesses grow their brands since 2004. Starting off as a red hot ball of creative energy, we’ve grown that into a passion for helping our clients brands succeed. So, if B2B sales is your game, talk to us about building your very own Red Energy Promotions business. Our Multi Tier Territory options mean you can be a One Man Band or drive your own sales team in a multi person operation. Membership: APPA (Australasian Promotional Products Association) Year established: Original Business 2004 Number of franchise outlets: 5 in Australia, 3 in New Zealand. Initial franchise fee: Territories start at $40,000+gst. Finance available to approved applicants. Investment required: Varies depending on Territory and cashflow requirement. Training & support: Two week Induction Training, Ongoing Business Management and Sales Support. Regular Territory visits by the Franchise Support Team, an online product forum and Franchisee Get Togethers means the right support to grow your business is always close at hand. Locations available: Franchises available across Australia & New Zealand. UTTER PROFESSIONALS PO Box 3083 Bundeena NSW 2230 Phone: 02 9523 9888 WAIVESTAR GROUP 113-115 Northcorp Boulevard Broadmeadows VIC 3047 Phone: 03 9487 2100

“Studies have shown that the thoughts you think every single day both consciously and unconsciously can have a profound effect on the daily momentum you build.” Tania Allen

Aged and Disability Care Services HOME INSTEAD SENIOR CARE Level 10, 9 Sherwood Road Toowong QLD 4066 Phone: 07 3703 3100

AUS-DENT 2/14-16 Birkett Place Geelong VIC 3220 Phone: 03 5223 1128

COOPER AUTOMOTIVE PO Box 886 Rosny Park TAS 7018 Phone: 1300 15 15 55

AUTOBARN 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111

CUSTOM CAR CARE 6/73 Dobney Avenue Wagga Wagga NSW 2650 Phone: 02 6925 4741 ENDRUST PTY LTD 163 Pacific Highway Coffs Harbour NSW 2450 Phone: 02 6652 4298

AUTO BODY CAPTAIN 33/49-51 Mitchell Road Brookvale NSW 2100 Phone: 0433 970 462

IN-HOME, S O C I A L & L I F E S T Y L E S U P P O RT

Just Better Care Level 3, 43-45 East Esplanade Manly NSW 2095 Phone: 0459 654 146 Contact: Andrew Lyme Email: andrew.lyme@justbettercare.com Website: www.justbettercarefranchise.com/home Business description: Part of the global Caring Brands International group, Just Better Care is Australia’s largest and leading franchised provider of in-home care services to the aged and disability sectors. The community care sector generated over $43b in revenue during 2017, with a projected growth rate of 6.4% per annum over the next 5 years. With the population aged over 65 years predicted to reach 20% of the entire AUS population by 2045, this sector is driving the demand of people looking to receive care of all types in their own home. Passionate about supporting people in their own homes, we provide a wide range of in-home services including aged, disability, in-home nursing, respite care, home cleaning, companionship, transport, shopping, meal preparation and much more. Year established: 2005 Number of franchise outlets: 37 territories Initial franchise fee: $65,000 Investment required: $150,000+ Training & support: Comprehensive on-boarding program provided Locations available: Franchise territories available in Perth, Adelaide, Melbourne, Tasmania and Northern Territory. RIGHT AT HOME AUSTRALIA 1/101 Annerley Road Woolloongabba, Brisbane QLD 4102 Phone: 1300 363 802 SENIOR HELPERS – AUSTRALIA 1/374 Highett Road Highett VIC 3190 Phone: 03 9555 6331 SIMPLY HELPING 1/48 McLachlan Street Horsham VIC 3400 Phone: 1800 998 866

Automotive Products & Services A1 MOBILE RADIATORS 77A Education Road Happy Valley SA 5159 Phone: 1300 781 228 ABS AUTO BRAKE SERVICE 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 ALLOY MOTOR ACCESSORIES 6 Geonic Street Underwood QLD 4114 Phone: 07 3208 2266

AUTO KLENE 1/83 Merrindale Drive Croydon VIC 3136 Phone: 1800 001 207 AUTO MASTERS AUSTRALIA PO Box 1517 Applecross WA 6953 Phone: 08 9316 1117 AUTOMOTIVE SERVICE SOLUTIONS Unit 1, 53 Neumann Road Capalaba QLD 4157 Phone: 07 3245 5644 AUTO ONE AUSTRALIA Unit 1/40 Carrington Road Castle Hill NSW 2154 Phone: 02 8845 1111 AUTO PRO 76-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 AUTO SHINE Unit 4c, Rear Building 9 Bryant Drive Tuggerah NSW 2259 Phone: 1300 356 595 AUTO SPARK 14 Lincoln Lane Joondalup WA 6916 Phone: 08 9300 3636 BEAUREPAIRES Phone: 0401 145 683 BOB JANE T-MARTS 1/473 Williamstown Road Port Melbourne VIC 3207 Phone: 03 9877 7678 BRAKES PLUS 14 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9636 BRIDGESTONE SELECT 196 Greenhill Road Eastwood SA 5063 Phone: 08 8206 0200 CAR CARE AUSTRALIA PO Box 116 Floreat WA 6014 Phone: 1300 227 227 CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 CARGROOMERS PO Box 6067 Yatala QLD 4207 Phone: 07 3807 7577

EUROPCAR Phone: 03 9330 6178 FIXZIT AUSTRALIA Unit 1, 101 Jijaws Street Sumner Park QLD 4074 Phone: 1300 726 806 FLUIDRIVE AUTOMATIC TRANSMISSIONS Phone: 03 5447 9991 GASPOWER 408 Newcastle Street Perth WA 6000 Phone: 08 9227 9013 GEOWASH Level 3, Suite 307, 620 St Kilda Road Melbourne VIC 3004 Phone: 1300 CARWASH GLASS TECHNOLOGY 3/42 Kayleigh Drive Buderim QLD 4556 Phone: 0402 755 887 GOODYEAR AUTOCARE 82 Dandenong Road West Frankston VIC 3199 Phone: 13 23 43 IAN DIFFEN THE TYRE FACTORY (WA) 65 Howe Street Osborne Park WA Phone: 08 9444 1122 JAX TYRES Locked Bag 2300 St Leonards NSW 1590 Phone: 02 9964 4000 JIM’S CAR CLEANING Phone: 131 546 MAGIC HAND CARWASH 15 Hood Street Collingwood VIC 3066 Phone: 03 9419 7419 MIDAS AUTO 76-92 Station Street Nunawading VIC 3131 Phone: 13 MIDAS (6432) MINI-TANKERS AUSTRALIA PO Box 399 Turramurra NSW 2074 Phone: 02 9440 5544 MOBILE PLASTIC & VINYL REPAIRS 3/16 Veronica Street Capalaba QLD 4157 Phone: 07 3245 2055 MOTIVITY FRANCHISING Phone: 0425 239 863

CITY DISCOUNT TYRES (SA/NSW) 909 Plenty Road Kingsbury VIC 3083 Phone: 03 9478 0100

NANOTEK CAR CLEANING PO Box 375 North Richmond NSW 2754 Phone: 1800 Nanotek (626 683)

CLUB ASSIST 237-239 Frankston-Dandenong Rd Dandenong VIC 3175 Phone: 03 9797 8600

NATRAD RADIATORS & AUTO AIR 252-256 Hammond Road Dandenong South VIC 3175 Phone: 03 9795 1255

COLOR TECH SYSTEMS 1/221 Eastern Valley Way Middle Cove NSW 2068 Phone: 1800 727 282

NEW LIFE REPAIR SERVICES Unit 5/634-644 Mitcham Road Vermont VIC 3133 Phone: 03 9873 7745 2 0 1 8 F R A NCHIS E DIRECTORY | 73

AU S T R A LI A N f ra nchise lis ting s NISSAN MOTOR COMPANY Locked Bag 1450 Dandenong South VIC 3164 Phone: 03 9797 4111

TOWFIX PO Box 1056 Roma QLD 4455 Phone: 0437 829 882

NO WET WATERLESS CARCLEAN Phone: 0422 568 030

WHAT SCRATCH? Phone: 1300 BUFFED (1300 283 333)

NOVUS AUSTRALIA Unit 1, 2 Jenner Street Nundah QLD 4012 Phone: 07 3625 2400

ULTRA TUNE Unit 15, 762 Toorak Road Glen Iris VIC 3146 Phone: 03 9815 9200

OPPOSITE LOCK 592 Whitehorse Road Mitcham VIC 3132 Phone: 03 9873 8279

UTICOLOR Phone: 1800 811 224

OZZY TYRES Unit 1-3/200 Hoxton Park Road Hoxton Park NSW 2170 Phone: 02 9825 0355 PEDDERS SUSPENSION 6 Bridge Road Keysborough VIC 3173 Phone: 03 9706 3500

VIP CAR CARE Phone: 1300 767 160 WHEEL CHANGE U 3/69 Pendlebury Road Cardiff NSW 2285 Phone: 02 4953 7771

Beauty Products & Services

PIRTEK FLUID SYSTEMS 3-7 Garling Road Kings Park NSW 2148 Phone: 02 8822 9000

ALPHA-H CONCENTRATED SKINCARE PO Box 905 Oxenford QLD 4210 Phone: 07 5529 4866

PRO-AXLE AUSTRALIA 3G, 49 The Northern Road Narellan NSW 2567 Phone: 02 4647 1867

AUSTRALIAN SKIN CLINICS 87-89 Upton Street Bundall QLD 4217 Phone: 0451 370 060

RENT 2 OWN CARS AUSTRALIA 203 Brisbane Road Mooloolaba QLD 4557 Phone: 0439 628 765

BODYOLOGY WEIGHT LOSS Suite 411/198 Harbour Esplanade Dockland VIC 3008 Phone: 1300 322227

RUST FREE (AUSTRALIA) 20 Unwin Street Moorooka QLD 4105 Phone: 07 3892 4992

BRAZILIAN BEAUTY 13/104 Newmarket Road Windsor 4030 QLD Phone: 07 3357 4081

RYCO 24•7 19 Whitehall Street Footscray VIC 3011 Phone: 133 247

BRAZILIAN BUTTERFLY AUSTRALIA 5/23 Kelletts Road Rowville VIC 3178 Phone: 03 9756 5700

Essential Beauty

SELECT CLEANING Suite 441, 29 Smith Street Parramatta NSW 2150 Phone: 1800 153 483 SHINE HAND CAR WASH 20 Manningham Road Bulleen VIC 3105 Phone: 9850 3888 SNAP-ON TOOLS (AUSTRALIA) PO Box 6077 Blacktown NSW 2148 Phone: 1800 762 766 SPEEDLINER AUSTRALIA 429 Frenchville Road Frenchville QLD 4701 Phone: 07 4961 1290 SUPERFINISH EXPRESS PO Box 85 Redcliffe QLD 4020 Phone: 07 3284 8055 THE CAR KIT COMPANY 1/1 Campbell Street Artarmon NSW 2064 Phone: 1800 227 548 THE TYRE FACTORY 69-71 Lonsdale Street Dandenong VIC 3175 Phone: 03 8710 8973 TINT A CAR 275 Canterbury Road Canterbury VIC 3126 Phone: 03 8809 2700 TOUCH UP GUYS Unit 4, 8-10 Hampton Road Burleigh Heads QLD 4220 Phone: 07 5522 0039 74 | 2 0 1 8 FR A NCHISE DIR E C T O RY

ENDOTA SPA 475 Moorooduc Highway Moorooduc VIC 3933 Phone: Phone: 03 5971 8700 Contact: Emma Stewart Email: emma.stewart@endotaspa.com.au Website: www.endotaspa.com.au Business description: Endota is an indigenous word meaning beautiful. Endota spa has 100 spa locations across Australia and has become Australia’s most successful day spa network employing over 1,000 people, 90% of them women. Every year, over half a million people visit an endota spa. We have a loyal database of over 500,000 customers and our website receives over 180,000 visits each month. Every day over 500 endota spa gift vouchers are sold from over 4,000 outlets. Year established: 2000 Number of franchise outlets: 101 Initial franchise fee: $62,500 Investment required: $350-500,000 Training & support: Yes Locations available: Please contact.

Ella Baché 2-4 Lambs Road Artarmon NSW 2064 Contact: Franchise Department Phone: 02 9432 5054 Email: franchise@ellabache.com.au Website: www.ellabachefranchise.com.au Business description: Now in our third generation of family ownership, Ella Baché boasts the country’s largest beauty franchise network with our products and services available in over 170 salons nationwide. As a proven franchise model, we invite you to experience the success of an established, market leading skincare brand that is constantly evolving through product research, advanced techniques and commitment to education. Membership: FCA Year established: 1954, began franchising 2002 Number of franchise outlets: 99 Investment required: $150k – $350k Training & support: Two weeks of initial training. Ongoing expert training, business and marketing support. Locations available: Limited National Opportunities Available.

4/550 Churchill Road Kilburn SA 5084 Phone: 0404 088 946 Contact: Paul Gogia Email: paul@essentialbeauty.com.au Website: ebfranchise.com.au Business description: Established in 1990, Essential Beauty has over 70 salons Australia wide due to our successful business model and the growing market for our products and services. We offer results driven services including Laser and IPL hair removal, Injectables, waxing, fashion piercing and skincare in a unique, relaxed setting. We offer exceptional training and business support and have been franchising since 2001. Membership: FCA Year established: 1990 Number of franchise outlets: 70 Initial franchise fee: $27,500 Investment required: $220,000 – $300,000 (site dependent) Training & support: Marketing, Medical Department, online learning, customer service support, systemised business management systems and processes, online share portal (operations manual), benchmarking and performance management systems. Locations available: Australia Wide

“Starting a business can be stressful.” Gavin Culmsee

GET THREADED PO Box 1313 Buddina QLD 4575 Phone: 0413 004 127

ONE FOR MEN 17 McKillop Street Melbourne VIC 3000 Phone: 03 9642 3860

BOSS BUILDING MAINTENANCE Suite 4/120 Brisbane Road Mooloolaba QLD 4557 Phone: 1300 843 267

HAIRFREE Phone: 0433 539 448

RESTORED BEAUTY GETAWAYS Suite 1/2 Braid Street Perth WA 6000 Phone: 1300 4RBG (472 428)

BRAMALCO Phone: 13 61 15

HOLISTIC GROUP Phone: 07 3229 5820 HAIR 4 BRIDES PO Box 5909 Maroochydore QLD 4558 Phone: 1300 427 433 JC UNIQUE BEAUTY AND LASER CLINIC 295 Springfield Road Nunawading VIC Phone: 03 9894 0388 JEUNESSE GLOBAL Phone: 1800 104 833 JUST LASHES PO Box 592 Warners Bay NSW 2282 Phone: 1300 790 898

RESULTS 9 LASER CLINIC 97 Macquarie Street Parramatta NSW 2150 Phone: 1300 722 432 SKIN NATURELLE 22 Abelia Street Alexandra Hills QLD 4161 Phone: 07 3824 6406 TECHNO TAN Unit 1, 41 Biscayne Way Jandakot WA 6164 Tel: 08 9412 3000 THE NATURAL WAY Suite 7 Lawrence Plaza 9-11 Lawrence Drive Nerang QLD 4211 Phone: 1800 633 433 UNIQUE LASER Phone: 0439 094 068 ZUBIAS THREADING Unit 2 15 Coolidie Como WA 6152 Phone: 1300 814 041

LASER CLINICS AUSTRALIA Suite 31, 6-8 Herbert Street St Leonard’s NSW 2065 Contact: 0402 171399 Contact: Liz Seeto Email: franchising@laserclinics.com.au Website: www.laserclinics.com.au Business description: Laser Clinics Australia is Australia’s most experienced provider of laser hair removal, cosmetic injections and skin treatments. Join the booming aesthetics industry in this award winning franchise, now with over 90 locations. Laser Clinics Australia offers every franchise partner a unique franchise business opportunity. Each location that is opened is a 50/50 partnership between the franchisee partner and Laser Clinics Australia. Our partnership model further aligns us with our franchise partners and substantially reduces start-up costs. We seek out the most motivated individuals who will be empowered to take on the day to day responsibilities of running a successful clinic. In 2016 we won Top Franchise in Smart Company’s Smart 50. We performed more than 2.7 million treatments and welcomed over 220,000 new clients in FY 2017. Membership: Franchise Council of Australia Year established: 2008 Number of franchise outlets: 94 Clinics Initial franchise fee: $50,000 Investment required: $350,000 to $400,000 +GST. Laser finance now available - subject to finance and other approvals. Training & support: A comprehensive training program, cloud-based business management tools and ongoing operational support. Locations available: Currently recruiting in Melbourne, Hobart, regional Victoria and Queensland. MADAM GLAMOUR PO Box 930 Coolum Beach QLD 4573 Phone: 07 5351 1360 NAILSNOW.COM.AU Castletown Shopping Mall Cnr Woolcock St & King Road Hyde Park QLD 4812 Phone: 07 4721 1966

Building Products & Services 1800PAINTER Phone: 1800 724 683 4 SEASONS GUTTER PROTECTION Unit 23, 63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523 ADENBROOK HOMES 206 Logan Road Woolloongabba QLD 4102 Phone: 07 3028 9500 ADVANCED NATIONAL SERVICES PO Box 1572 Eagle Farm QLD 4009 Phone: 1300 712 978 AUSSIE SKIP BAGS 83 Enterprise Street Kunda Park QLD 4556 Phone: 1300 586 548 AUSTRALIAN DIAL-A-DIGGER Phone: 1300 234 443 AUSTRALIAN HOT WATER 12/23-31 Bowden St Alexandria NSW 2015 Phone: 02 9698 8922 AUSTRALIAN PAVING CENTRE Phone: 1800 191 131 BATHROOM WERX 3 Harrow Street Preston VIC 3072 Phone: 1800 644 171 BEAUMONT TILES 225 Marion Road Marleston SA 5033 Phone: 08 8292 4444 BLUEJET Unit 2, 24 Kingston Drive Helensvale QLD 4212 Phone: 07 5500 0939 BLYGOLD AUSTRALIA 1/26-28 Octal Street Yatala QLD 4207 Phone: 1300 271 115

CAVALIER HOMES 2/1-15 Lexington Road Underwood QLD 4127 Phone: 1300 2282 5437 CONCRETE TAXI 16/67 Depot Street Banyo QLD 4014 Phone: 1300 880 955 CORAL HOMES Level 3, 194 Varsity Parade Varsity Lakes QLD 4227 Phone: 07 5585 2555 DAVID REID HOMES 7/3986 Pacific Highway Loganholme, Brisbane QLD 4219 Phone: 1800 09 59 49 DECOGLAZE AUSTRALIA PO Box 194 Toongabbie NSW 2147 Phone: 02 9624 7099 DIAL-A-DIGGER 128b Tolley Road St Agnes SA 5097 Phone: 1300 234 443 DIXON HOMES 1821 Ipswich Road Brisbane QLD 4106 Phone: 1300 10 10 10 DREAM DOORS 26A Alfred Street Milsons Point NSW 2061 Phone: 1800 373 263 EMAC CONSTRUCTIONS 1 Expo Court Mount Waverley VIC 3149 Phone: 03 9558 9881 ENERGIS 17 McClure Road Kensington Melbourne VIC Phone: 1300 782 217 FAIR DINKUM SHEDS Suite 101, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 07 08 07 G.J. GARDNER HOMES PO Box 2053 Noosaville QLD 4567 Phone: 07 5440 5440 GLOBAL SAFE TECHNOLOGIES AUSTRALIA 26 Hassall Street Smithfield NSW 2164 Phone: 1300 668 620 GOOP GUYS 2/8 Newing Way Caloundra QLD 4551 Phone: 1300 MR GOOP (1300 67 4667) GRANITE TRANSFORMATIONS Phone: 1300 306 666 GRIP GUARD 435-437 Nepean Highway Frankston VIC 3199 Phone: 1300 304 747 GROUT PRO Unit 5/2 Kohl Street Upper Coomera QLD Phone: 1800 822 459 GROUT PERFECT Phone: 1300 002 504 HARDWARE2SITE PO Box 1055 Thuringowa Central QLD 4817 Phone: 1300 685 687 2 0 1 8 F R ANCHIS E DIRECTORY | 75

AU S T R A LI A N f ra nchise lis ting s HOTONDO HOMES PO Box 354 Moorabbin VIC 3189 Phone: 1800 677 156

ROOF SEAL 43 Grove Avenue Marleston SA 5033 Phone: 1300 367 070

HOUSPECT FRANCHISING SYSTEMS Phone: 08 8344 2590

SHED BOSS Suite 101, Vue 1 Centennial Drive Campelltown NSW 2560 Phone: 1300 743 326

JIM’S BUILDING INSPECTIONS Phone: 131 546 JIM’S BUILDING MAINTENANCE Phone: 131 546

SHEDS N HOMES Phone: 1800 76 47 64

JIM’S DIGGERS Phone: 131 546

SMITH & SONS RENOVATIONS & EXTENSIONS PO Box 1310 Mooloolaba QLD 4557 Phone: 1300 787 577

JIM’S FENCING Phone: 131 546 J IM’S FLOORS Phone: 13 1546

STORYBOOK COTTAGES 42 Norman Avenue Frankston South VIC 3199 Phone: 03 9787 5500

JIM’S PAINTING Phone: 131 546 JIM’S PAVING Phone: 131 546 JIM’S PERGOLAS Phone: 131 546 JIM’S ROOFING Phone: 131 546 JIM’S SHADE SAILS Phone: 131 546 JIM’S SKIP BINS Phone: 131 546 LASER PLUMBING AND ELECTRICAL Suite 8/1020 Doncaster Road Doncaster East VIC 3109 Phone: 03 9842 1488 MEGASEALED BATHROOMS PO Box 195 Matraville NSW 2036 Phone: 1300 658 007 MENDABATH PO Box 3370 Joondalup WA 6027 Phone: 1300 885 865 MISTER PLY&WOOD Phone: 1300138771 N-HANCE PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 957 811 OUTSIDE CONCEPTS Phone: 08 8370 9523 PROTECT-A-WINDOW PO Box 359 Paradise Point QLD 4216 Phone: 1300 306 710 PY FENCING 68 Brunel Road Seaford VIC 3198 Phone: 03 9238 0400 QUICKLOCK PARTITIONS Unit 21, 348 Victoria Road Malaga WA 6090 Phone: 08 9248 9831 RED BUILDING PO Box 6111 Mooloolah QLD 4553 Phone: 07 5494 7117 REFRESH RENOVATIONS L15, 60 Station Street East Parramatta NSW 2150 Phone: 1800 336 033 RESIDENTIAL GARAGE DOORS Phone: 1300 202 808

SOL HOME IMPROVEMENTS Suite 110, 1 Centennial Drive Campbelltown NSW 2560 Phone: 1800 765 765 SPANLINE HOME ADDITIONS Phone: 02 6685 8088 STEEL BUILT Unit 5/621 Alderley Street Toowoomba QLD 4350 Phone: 07 4637 2662 SUSTAINABLE DIRECTIONS Innovation House, 1 First Avenue Technology Park Mawson Lakes Adelaide SA 5095 Phone: 0430 860 859 TAMAWOOD HOMES 1821 Ipswich Road Rocklea QLD 4106 Phone: 1300 101 010 THE CONCRETE CUTTER Phone: 0499 399 355 THE SHED COMPANY PO Box 5350 Gold Coast MC QLD 9726 Phone: 1800 821 033 THERMAWOOD PO Box 1007 South Melbourne VIC 3205 Phone: 0455 555 330 TOTALSPAN 74 Platinum Street Crestmead QLD 4132 Phone: 1300 868 257 TQ STONE PRODUCTS Phone: 1300 075 678 TRAXX CONSTRUCTION PRODUCTS 4/1 Rocklea Drive Port Melbourne VIC 3207 Phone: 1300 109 108 UNSCRATCH THE SURFACE 435 Nepean Highway Frankston VIC 3199 Phone: 1300 500 408 VIP LIGHTING Phone: 1300 30 50 99 WET-SEAL MANAGEMENT PTY LTD PO Box 481 Coffs Harbour NSW 2450 Phone: 1800 025 081 ZANE SOLAR Phone: 02 9898 8600

“The ACCC is the regulator given the task to enforce the Code.” Jane Garber-Rosenzweig

76 | 2 0 1 8 FR A NCHISE DIRE C T O RY

Business Services AAA UNIFORM CENTRAL 10 High Street Glen Iris VIC 3146 Phone: 1300 30 8220 ACTUATOR SYSTEMS AUSTRALIA 40 Ameila Street Fortitude Valley QLD 4006 Phone: 1300 905 299 AWARD BOOKKEEPING COMPANY PO Box 262 Mt Evelyn VIC 3796 Phone: 1300 130 343 BARTERCARD AUSTRALIA PO Box 582 Southport BC QLD 4215 Phone: 1300 227 837 BBX PO Box 733 Gordon NSW 2072 Phone: 1300 937 229 BCI BUSINESS BROKERS Shop 3, 1 Alexander Street Crows Nest NSW 2065 Phone: 02 9439 3399 BUSINESS COST MANAGEMENT Phone: 1300 360 647 BIG PADDLE CO PO Box 3152 Tuggerah NSW 2259 Phone: 02 9634 4552 CLIX GALORE Phone: 02 9006 1225 COPYFAX STATIONERS Carrington House, 61 Carrington Street Adelaide SA 5000 Phone: 0418 820 466 CORDLESS FILTER MACHINE 546 Boundary Road Archerfield QLD 4108 Phone: 1300 236 236 COST REDUCTION ANALYSTS 301, 48 Atchinson Street St Leonards NSW 2065 Phone 1300 360 647 DOCUMENT MANAGEMENT SOLUTIONS Phone: 1300 557 990 EMBROIDME Unit 28, 56 Buffalo Road Gladesville NSW 2111 Phone: 1300 766 995 ESPRESSO VEND AUSTRALIA Phone: 1300 787 950 EXOLVO Phone: 1300 780 023

“When considering buying a franchise, it’s important to assess whether it has the capacity to continue delivering the ‘glory day’ returns on which the brand was built.” Andy Graham

FANTASTIC LIGHTING Suite 311, 15 Albert Avenue Broadbeach QLD 4218 Phone: 0412 409 855

JAYMAK - FOOD & BEVERAGE REFRIGERATION 242 Grenfell Street Adelaide SA 5000 Phone: 1300 529 625 KEY RETURNS 307 Selby Street Osborne Park WA 6017 Phone: 1300 250 162 LEADERSHIP MANAGEMENT AUSTRALIA 1400 Malvern Road Glen Iris VIC 3146 Phone: 03 9822 1301

FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Contact: Fastway Couriers Phone: 1300 FASTWAY Fax: 02 9264 4966 Email: fso@fastway.com.au Website: www.fastway.com.au Business description: Established in 1983, Fastway Couriers offers a cost effective, reliable and friendly courier service across the country. Whether you’re looking for an opportunity to run your own rewarding business, take control of your future or only work Monday – Friday, our multi-award winning franchisees enjoy: • Low start up costs • No weekend work • Ongoing business support and training • Exclusive territories • A perpetual franchise agreement with no ongoing fees. No prior business experience is needed, just a great attitude and an ability to talk to people. So, if you’re ready for a positive change, we’d love to hear from you. Membership: FCA Year established: 1983 Number of franchise outlets: Over 800 Courier Franchisees Australia-wide Initial franchise fee: $25,000 + GST Investment required: Minimum $25,000 + GST Training & support: Ongoing training and support is provided Locations available: Various territories are available throughout Australia FRANCHISE INSURANCE PO Box 207 Nunawading VIC 3131 Phone: 1300 123 300

M2 COMMANDER Phone: 132 777

Mail Boxes ETC (MBE) 54 Alexander Street Crows Nest NSW 2065 Contact: Greg Prussia Phone: 1800 556 245 Email: franchising@mbe.com.au Website: www.mbebusinessfranchise.com.au Business description: With Australian SME’s employing over half of the working population together with the increase in numbers of home and internet based businesses, the need for basic business services like packing and freight services, printing, mailboxes and virtual office facilities are all in high demand. One of the world’s largest Business Service Franchises with more than 1,700 service centres worldwide MBE offer these in-demand services all under the one roof. Having these 3 in-demand services sets MBE apart from other franchises too. It means that owning a MBE is like owning 3 franchises in one; print, freight and mail boxes giving our franchisees 3 strong revenue streams. Year established: 1980 Number of franchise outlets: 1700+ Initial franchise fee: $60,000 Investment required: $150,000 - $200,000 Training & support: Extensive Locations available: Australia Wide

GLASS ART AUSTRALIA 13 Davison Road Blakiston SA 5250 Phone: 08 8388 6477

MAIL PLUS 13 Hickson Road Walsh Bay NSW 2000 Phone: 1300 65 65 95

HR COACH PO Box 2292 Fortitude Valley QLD 4006 Phone: 1300 550 674

METROPOLITAN SHREDDING SERVICE Phone: 0418 966 067

IBALANCE BUSINESS INSTITUTE 4 Queens Road Mt Pleasant WA 6153 Phone: 1300 422 526 ICMI PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 IMAGE GROUP Phone: 1800 631 311 INTERCEPT PO Box 363 Williamstown VIC 3016 Phone: 03 9397 4697 INXPRESS 1/26 Flinders Parade North Lakes QLD 4509 Phone: 1300 469 773

MIL-TEK WASTE SOLUTIONS 24/820 Princes Highway Springvale VIC 3171 Phone: 1 800 MILTEK (645 835) OFFICEMAX Phone: 136 MAX (136 629)

“Engaging and informative content that helps job seekers determine if they are a cultural fit for your business is critical.” Claire Wilson

PACK & SEND Phone: +61 (2) 9822 5622 Contact: Martin Lo Surdo Email: franchise@packsend.com.au Website: http://www.packsend.com.au Business description: Take control of your future with PACK & SEND. PACK & SEND is in the business of providing parcel, freight and eCommerce logistics solutions. Our business helps customers save time, trouble and money with a ‘No Limits’ brand promise. We’re in an industry exploding in growth. The largest driving force in the global economy is internet shopping with worldwide revenue already exceeding US$2 trillion and projected to exceed US$4 trillion by 2021. That’s translating into more and more goods being shipped than ever before – making the delivery of parcels and freight one of the top growth industries of the next decade. We are looking for franchisees prepared to take advantage of our proven business model. Year established: 1993 Number of franchise outlets: 100 Investment required: $70,000 to $370,000 depending on location. PMA SOLUTIONS 1 Grady Crescent Erskine Park NSW 2759 Phone: 02 9629 0800 POSTNET Suite 8, 283 Little Alfred Street North Sydney NSW 2060 Phone: 1300 977 988 POWERFRONT ONLINE SUCCESS Level 1, 285 Lennox Street Richmond VIC 3121 Phone: 1300 795 520 PRECISION BADGES PO Box 1025 Chatswood NSW 2057 Phone: 1300 223 437 RECRUITMENT VISION Phone: 1300 782 585 SCAN CONVERSION SERVICES 4 Nelson Street Stepney SA 5069 Phone: 08 8362 3211 SECRETARY.COM.AU Phone: 1300 886 997 SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836 STRATEGY AND ACTION 433 Logan Road Stones Corner QLD 4120 Phone: 1300 774 993 SUNBELT BUSINESS BROKERS North Head Sanctuary Bldg 3, 33 Scenic Drive Manly NSW 2095 Phone: 02 8069 2300 SWITCH BUSINESS Phone: 09 377 7735 SYNERGY BUSINESS CENTRES Level 1, Building 7/11 Lord Street Botany NSW 2019 Phone: 1800 983 843 2 0 1 8 F R A NCHIS E DIRECTORY | 77

AU S T R A LI A N f ran chise listing s THEBESTOF PO Box 951 Flagstaff Hill SA 5159 Phone: 08 8358 6112

GRASSHOPPER SOCCER Phone: 1300 856 911 GYMBAREE PO Box 870 Toowong QLD 4066 Phone: 07 3878 2468

THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE CEO INSTITUTE Suite 1, Level 1 1632-1638 High Street Glen Iris VIC 3146 Phone: 03 9885 5122 THE CONTACT GROUP 77 Pacific Highway North Sydney NSW 2060 Phone: 1300 654 905 THEXTON ARMSTRONG Phone: 0411 517 770 VMBIZ PO Box 3441 Robina Town Centre Robina QLD 4230 Phone: 0414 520 000 YELLOW EXPRESS 57 Victoria Road Rozelle NSW 2039 Phone: 1300 935 569

“One of your core roles as franchisor is to look after your franchisees.”

Football Star Academy 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 Email: franchises@sportstaracademy.com Website: www.footballstaracademy.com.au Business description: Did you know football (soccer) is now Australia’s most played sport? Football Star Academy (FSA) is Australia’s leading provider of skill based football (soccer) programs. FSA is dedicated to maximising each child’s potential through delivering quality coaching programs, qualified coaches and providing player pathways. Football Star Academy was awarded “Franchise Business of the Year” in the 2017 Optus My Business Awards. Enjoy multiple revenue streams and get paid to do what you love. Membership: FCA Year established: 2002 Number of franchise outlets: 20 Initial franchise fee: From $25,000 Investment required: From $55,000 Training & support: Two week onboarding process including on the field and off the field training at national support office in Melbourne.

Brian Keen

ABC NURSERY HIRE Phone: 0431 209 883

AUSTRALIAN BABY HANDS PO Box 1464 Noosaville BC QLD 4566 Phone: 02 8230 1513 BEGIN BRIGHT 20/8 Corporation Circuit Tweed Heads NSW 2486 Phone: 1300 234 462 EXPLORE & DEVELOP Phone: 02 9451 0489 FLIP OUT – TRAMPOLINE ARENA Suite 9/308 High Street Penrith NSW 2750 Email: 1300 FLIP OUT

“Instant messages sent from platforms like WhatsApp, Facebook messenger, WeChat, QQ, Viber, Line, Skype, Snapchat and Slack have overtaken email.” Yvette Sholdas 78 | 2 0 1 8 FRAN CHISE DIR ECTORY

HENNY PENNY HATCHING PO Box 1376 Kenmore QLD 4069 Phone: 0402 853 213 IMPRESSIONABLE KIDS Shop 43, 5 Faculty Close Smithfield QLD 4878 Phone: 07 4055 6946 INKY FEET Phone: 0418 911 037 JUMBO INFLATABLES Phone: 02 9668 8448 JUMPING J-JAYS CASTLES & SLIDES 10/477 Tufnell Road Banyo QLD 4014 Phone: 1300 227 853

JUMP! Swim Schools

Children’s Products & Services

ANIMALS ON THE MOVE 76 Collie Road Gembrook VIC 3783 Phone: 1300 760 354

GYMBAROO Cotham PO Box 3095 Kew VIC 3101 Phone: 03 9817 3544

Gecko Sports Phone: 0417 159 807 or 1300 432 565 Contact: Kim O’Donnell Email: info@geckosports.com.au Website: www.geckosports.com.au Business description: GeckoSports is Australia’s most reputable fun fitness and multi-sports franchise for primary school kids. We run a variety of engaging science based programs to help develop children’s gross motor skills, confidence, balance, coordination and more. We aim to teach kids a range of sports and fitness techniques the fun way. You will need enthusiasm, drive and a passion for all things kids, health, fitness and sports to be a successful franchisee. Get on board and start making a difference to influence the kids of today to be fitter and healthier tomorrow! Membership: Franchise Council of Australia Year established: 2007 in Bayside VIC (Franchise network 2016) Number of franchise outlets: 13 across Australia (VIC/NSW/QLD/WA) Initial franchise fee: $50,000 +gst Investment required: From $55,000 Training & support: We run an intensive 4-day training workshop for new Franchisees. We introduce you to our best practise marketing and financial systems, operational processes plus practical program training. We get you business ready and confident to start operating your Gecko territory within a month. Locations available: As we are a relatively new national franchise there are a variety of locations available, please enquire to see if your local area is still available.

Phone: 07 5646 5578 Email: franchising@jumpswimschools.com.au Web: www.jumpswimschoolsfranchising.com.au Business description: Join the world’s fastest-growing swim school franchise! JUMP! Swim Schools is positioned for exponential growth in a market where demand continues to outstrip supply. Since 2010, the JUMP! network has opened over 50 new swimming schools across Australia, Brazil and Singapore – offering the perfect environment for children to learn to swim. Are you looking for a profitable business that offers a great lifestyle? This is your chance to ride our wave of success and secure your financial future. Year established: 2009 Number of franchise outlets: 52 (Australia) Initial franchise fee: $25,000 + GST Investment required: $180,000 – $250,000 + GST Training & support: 2 weeks onsite training within your state Locations available: Australia wide

“For a franchisor to run a successful multi-unit program, considerable thought needs to be given to assessing each franchisee’s readiness to expand.” Greg Nathan

“The FCA recognises that its members have different needs.”

CLEANING WIZARD 8/27 Swift Way Dandenong South VIC 3175 Phone: 1300 303 098 CLEANTASTIC 32A/41-49 Norcal Road Nunawading VIC 3131 Phone: 03 9872 6933

The Franchise Council of Australia

KINDY DANCE TIME PO Box 265 Darlington WA 6070 Phone: 1300 922 892 LISTEN TO READ 6/5-7 Shaban Street Albion Park Rail NSW 2527 Phone: 1300 473 234 LITTLE KICKERS PO Box 947 Slacks Creek QLD 4127 Phone: 07 3388 1107 LOLLIPOP’S PLAYLAND & CAFE Phone: 03 9579 7493 MINDCHAMPS Phone: 02 9310 4077 MINI MAESTROS 21 Bridge Street Bulleen VIC 3105 Phone: 03 9850 5566 MINI PARTY PEOPLE 18 Hewitt Street Cheltenham VIC 3192 Phone: 1300 006 464 MINIMEE – BABIES AND KIDS 123 Willoughby Road Crows Nest NSW 2065 Phone: 02 9436 3436 PLASTER FUN HOUSE Phone: 03 5333 2977 PRECIOUS CARGO 79-83 Stephen Terrace St Peters SA 5069 Phone: 08 8363 5669 READY STEADY GO KIDS Phone: 1300 766 892 SHERPA SKIDS 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4886 SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 SOCCAJOEYS PO Box 4119 Kogarah Bay NSW 2217 Phone: 1300 781 735 SOCCER TIME KIDS 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 476 223 SPLASH SWIM SCHOOL Phone: 1800 775 274

“Generally, being in business requires a skill set over and above anything you have needed as an employee.” Chris Reed

Sport Star Academy 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 Email: franchises@sportstaracademy.com Website: www.sportstaracademy.com Business description: Sport Star Academy (SSA) believe “champions are made, not born” and see the potential in every child. SSA is the number one provider of skill based sport programs, providing weekly sessions to over 5000 children nationally. The SSA team do this through dedicated coaches, focussed attention and simply having fun. Choose your sport from the following options: Rugby, Netball, Footy (AFL), Football, Basketball, Cricket, Golf, Tennis and Soccer Time Kids. Membership: FCA Year established: 2010 Number of franchise outlets: 20 Initial franchise fee: From $25,000 Investment required: From $55,000 Training & support: Two week onboarding process including both off the field and on the field training at national support office in Melbourne. SWEET DREAMS AND GOODNIGHT Head Office - Perth WA Phone: 0402 463 812 TABATINGA PO Box 2318 Burleigh BC QLD 4220 Phone: 07 5587 9035 TWINKLE TOE BABY HAND & FEET SCULPTURES Phone: 1300 78 11 55

Cleaning Services 1300 4 WASTE Phone: 07 3341 8855 ACE CLEANING SERVICES 104 St Kilda Road St Kilda VIC 3182 Phone: 1300 505 848 AMAZING CLEAN Phone: 1300 138 150 AMC COMMERCIAL CLEANING 6 Keysborough Close Keysborough VIC 3173 Phone: 03 8769 6000 BEBRITE CLEANING Phone: 1300 131 664 BILLY BROWN CLEANING 21/2 Carmen Drive Carlingford NSW 2118 Phone: 1300 304 540 BIZZI BEEZ RESIDENTIAL CLEANING 2/15-23 Huntingdale Road Burwood VIC 3125 Phone: 1800 646 477 CHEM-DRY Unit 3, 30 Park Road Mulgrave NSW 2756 Phone: 1800 243 637 CLEAN GREEN STRATA 8/41-43 Higginbotham Road Gladesville NSW 2111 Phone: 1300 661 182

COVERALL CLEANING CONCEPTS Suite 4, 861 Doncaster Road Doncaster VIC 3109 Phone: 1800 676 068 CREEPY CRAWLEY PEST CONTROL Phone: 1800 814 199 DRYMASTER CARPET CLEANING Phone: 1300 662 188 DUPLEX CLEANING MACHINES 8/177-181 Beavers Road Northcote VIC 3070 Phone: 1800 622 770 ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1 300 787 061 ECOMIST AUSTRALIA 4/28 Barcoo Street Chatswood NSW 2067 Phone: 02 9417 2211 ELECTRODRY 2/16 Mitchell Street Cardiff NSW 2285 Phone: 1300 768 727 EZICLEEN PO Box 4016 Croydon Hills VIC 3136 Phone: 1300 146 136 FAB CLEANING SERVICES Phone: 1300 726 892 FANTASTIC CLEANING 1300 333 247 FROGS HOUSE WASHING Phone: 02 9907 7780 GREEN CLEEN PO Box 1218 Dee Why NSW 2103 Phone: 1300 550 523 GRAHAMS HOME CLEANING CARE 25 Sewell Road Tanah Merah QLD 4128 Phone: 1300 134 035 HOUSEMAIDS FRANCHISES Phone: 07 38077266 HOUSEPROUD CLEANING Suite 220/20 Dale Street Brookvale NSW 2100 Phone: 1300 880 198 HYDROKLEEN PO Box 195 Labrador QLD 4215 Phone: 07 5597 7749 JAMES’ HOME SERVICES Unit 5/101 Brisbane Road Mooloolaba QLD 4557 Phone: 1800 152 637 JAN-PRO CLEANING SYSTEMS Suite 107, 12 Cato Street Hawthorn East VIC 3123 Phone: 1300 JAN PRO JANI-KING AUSTRALASIA Suite 21, 13 Princeton Street Kenmore QLD 4069 Phone: 07 3878 5677 JIM’S BIN CLEANING Phone: 131 546 JIM’S BLIND CLEANING Phone: 131 546 2 0 1 8 F R A NCHIS E DIRECTORY | 79

AU S T R A LI A N f ra nchise lis ting s JIM’S CARPET CLEANING Phone: 131 546 JIM’S CLEANING Phone: 131 546 JIM’S PRESSURE CLEANING Phone: 131 546 JIM’S WINDOW CLEANING Phone: 131 546 KANKLEAN 102 Drummond Street Oakleigh VIC 3166 Phone: 1800 212 428 KEEN TO CLEAN GROUP Building 4, Suite 27 195 Wellington Road Clayton VIC 3168 Phone: 1300 737 978 KENKLEEN WINDOW CLEANING PO Box 352 Balwyn VIC 3103 Phone: 1800 811 051 KLEENIT Unit 1, 524 Abernethy Road Kewdale WA 6105 Phone: 1800 255 336 MR WOW 366 Rosewood-Laidley Road Rosewood QLD 4340 Phone: 07 5464 1130 OVENCLEAN PO Box 296 Two Rocks WA 6037 Phone: 0409 202 592 OVEN FAIRY 79 Edinburgh Road Castlecrag NSW 2068 Phone: 02 9967 8733 OVENU 3 Wisley Court Canning Vale WA 6155 Phone: 1300 683 681 OZ BIN CLEANING Phone: 1300 651 165 PARASERVE CLEANING SERVICES 16 Turbo Drive Bayswater North VIC 3153 Phone: 03 9738 0000 REVIVE CARPET DYEING 220 Prices Circuit, Woronora NSW 2232 Phone: 02 9545 3777 STAIN BUSTERS CLEANING SERVICES PO Box 2927 Tuggeranong ACT 2901 Phone: 1300 0 STAINS (78246) STEAMATIC AUSTRALIA 10-11 Walker Street Braeside VIC 3195 Phone: 03 9587 6333 SUPER CLEAN 72 Parramatta Road Granville NSW 2142 Phone: 1300 002 323

Clothing Alterations & Drycleaning ALTER IT Level 1, 92 Union Street Armadale VIC 3142 Phone: 0418 352 753 DAISY H2O DRY CLEANING 130 Rouse Street Port Melbourne VIC 3207 Phone: 03 9646 0282 FINEST ALTERATIONS Suite G10, 566 St Kilda Road Melb VIC 3004 Phone: 0424 600 179 IRON ON TIME, THE IRON MAN Phone: 02 9637 8844 KARL CHEHADE DRY CLEANING 410 Unley Road Unley Park SA 5061 Phone: 08 8172 1277 LOOKSMART ALTERATIONS Lvl 3, 73-75 Dunmore Street Wenthworthville NSW 2145 Phone: 02 9637 8222

“You will need to conduct due diligence. Know what you are buying and do your research.” Chris Reed

Computer Products & Services AUSTRALIA WIDE IT 229 Maroondah Highway Ringwood VIC 3134 Phone: 1800 350 509

AIV DEVELOPMENTS Phone: 07 3823 8734 AUSSIE FARMERS DIRECT Tel: 1300 645 562 BOOKS AND GIFTS DIRECT Suite 2, Level 10, 8 West Street North Sydney NSW 2060 Phone: 02 9899 9655 COFFEE MACHINE EXPRESS 15/20 Narabang Way Belrose NSW 2085 Phone: 1300 795 282 COURIERS PLEASE Phone: 1300 36 1000 MBT FOOTWEAR PO Box 5002 Hughesdale VIC 3166 Phone: 02 9972 9988 PURATAP 14 -16 Stepney Street Stepney SA 5069 Phone: 133 502 STACKS OF SNACKS PO Box 1418 Buddina QLD 4575 Phone: 07 5444 8916 STORAGE KING Phone: 02 9460 6660 TASTY TRUCKS 15 Kevin Avenue Ferntree Gully VIC Phone: 1300 827 898 YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 2013 Phone: 1300 73 44 33

Educational & Training Systems

COMPUTER TROUBLESHOOTERS 41 Tunks Street Northbridge NSW 2063 Phone: 1300 282 878

ACTION COACH Level 2, Building B.12, Julius Avenue North Ryde NSW 2113 Phone: 02 9111 5037

CREATIVE COMPUTING Phone: 02 9954 9111

BRIAN TRACY INTERNATIONAL 142 North Melbourne Street North Adelaide SA 5006 Phone: 1800 634 227

DR BOOM 103 – 108 Queen Street North Strathfield NSW 2137 Phone: 0408 444 734

CRESTCOM MANAGEMENT TRAINING Phone: 1 888 CRESTCOM

DR PC 3/277-281 Sir Donald Bradman Drive Cowandilla SA 5033 Phone: 1300 855 911

EUREKA MULTIMEDIA PO Box 473 Toongabbie NSW 2146 Phone: 02 9838 7575

GEE WHIZZ COMPUTERS Phone: 02 4961 1900

EWORKS 85 Cremorne Street Cremorne VIC 3121 Phone: 03 9661 8700

GEEKS ON CALL Phone: 1300 652 519 GLOBAL GOSSIP Phone: 02 9263 0400

THE GRAFFITI EATERS Phone: 1300 305 307

JIM’S COMPUTER SERVICES Phone: 131 546

THE LEATHER & VINYL DOCTOR PO Box 4480, Robina Town Centre Gold Coast QLD 4230 Phone: 1300 453 284

SACKO TECHNOLOGY Phone: 1300 857 871

URBAN CLEAN Phone: 1300 787 745

SUPERGEEK.COM.AU Unit 3, 14 Randall Street Slacks Creek QLD 4127 Phone: 134 335

YOUR CLEANER 50 Tracey Street Werribee VIC 3030 Phone: 1300 734 534

THE COMPUTER MARKET Unit 3, 783 Kingsford Smith Drive Eagle Farm QLD 4009 Phone: 07 3256 2511

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Distribution & Storage

FOCALPOINT COACHING 30 Walter Street North Adelaide SA 5006 Phone: 08 8267 2144 FRUITION TUITION PO Box 517 Clayfield QLD Phone: 1300 TUITION (884 846) G4 GUITAR SCHOOLS 35 Woodward Avenue Strathfield NSW 2135 Phone: 0448 231 695

HELEN O’GRADY CHILDREN’S DRAMA ACADEMY PO Box 697 Gosford NSW 2250 Phone: 1300 OGRADY HEY DEE HO MUSIC Shop 2, No 1 Heversham Drive Seaford VIC 3198 Phone: 03 9786 3104 I CAN READ Shop X5 Dale Street Warringah Mall Brookvale NSW 2100 Phone: 02 9938 2303 KIDS KORNER PO Box 3333 Wetherill Park NSW 2164 Phone: 1300 909 901

“When evaluating growth opportunities, look at both the current capacity and the capability of the business.” Andy Graham

Electrical Safety Testing

MARS VENUS COACHING PO Box 119 Mt Macedon VIC 3441 Phone: 03 5426 3246 NUMBERWORKS’NWORDS AUSTRALIA Phone: 1300 386 266 READ AND EXCEED 2 Flagstaff Street Engadine NSW 2233 Phone: 1300 473 234 RED DAY COACHING Locked Bag 5010 Caloundra DC QLD 4551 Phone: 07 5413 9293 SHAPLAND SWIM SCHOOLS PO Box 368 Paddington QLD 4064 Phone: 1300 TO SWIM (1300 86 7946) TARGET TRAINING PO Box 765 Turramurra NSW 2074 Phone: 1300 736 005 THE REAL LEARNING EXPERIENCE PO Box 270 Kingston TAS 7051 Phone 03 6229 8302 TRENT DRIVING SCHOOL 201/32 Delhi Road North Ryde NSW 2113 Phone: 02 8748 4500 TUTOR DOCTOR AUSTRALIA 20A Voyager Court South Toronto ON M9W 5M7 Phone: AUS 1800 776 238 WENDY’S MUSIC 7 Miriam Street Rosanna VIC 3084 Phone: 0418 394 556 WORLD OF MATHS PO Box 29 Arundel QLD 4214 Phone: 1800 634 218

FRONTLINE RECRUITMENT GROUP 11/70 Pitt Street Sydney NSW 2000 Phone: 02 8016 5400 K2 RECRUITMENT Level 27, Australia Square 264 George Street Sydney NSW 2000 Phone: 1300 558 104

WORKFORCE EXTENSIONS Suite 7 115 Hawthorn Road Caulfield VIC 3161 Phone: 1300 664 862

LCL FUN LANGUAGES PO Box 690 Freshwater NSW 2096 Phone: 1300 707 288

LYNN’S LEARNING 24 Norwegian Way Narre Warren South VIC 3805 Phone: 03 8794 8809

EQUINE STAFF EMPLOYMENT 6 Elm Street Goulburn NSW 2580 Phone: 0429 859 597

RESUMES FOR RESULTS Level 1 / 55 Pyrmont Bridge Road Pyrmont NSW 2009 Phone: 1800 155 895

KIP MCGRATH EDUCATION CENTRES PO Box 480 Newcastle NSW 2300 Phone: 0428 070 979

LITERACY CIRCLE Shop 17, Tramore Place Killarney Heights NSW 2087 Phone: 1300 364 271

Employment & Personnel Services

Appliance Tagging Services Pty Ltd 80 Patterson Road Bentleigh VIC 3204 Contact: Steve Wren Phone: 1300 287 669 Fax: 1300 795 287 Email: steve@ats.com.au Website: appliancetaggingservices.com.au Business description: FCA Emerging Franchisor of the Year 2011 FCA National Franchisee of the Year 2013 (less than 2 staff) ATS are Australia-wide specialists in Electrical Safety Testing in accordance with AS/NZS 3760:2010. ATS has experienced enormous growth with franchises in all States & Territories. No prior experience is required, just a passion for safety and a commitment to your business. Offering expert technical, business and sales support, access to our National client base, comprehensive on and off-site training and minimal franchisee administration, ATS may be just the opportunity for you. Membership: FCA Year established: 2006 Number of franchise outlets: 56 Initial franchise fee: $39,000 +gst Investment required: $52,000 + gst* *QLD - extra lic. fees

Training & support: 2 weeks initial training plus ongoing training and support Locations available: Territories available across all States and Territories JIM’S TEST AND TAG Phone: 131 546 MOBILE TEST ‘n’ CAL 9-11 River Road Dinmore QLD 4302 Phone: 1300 662 119

“Company culture and work-life balance are more important to this generation than they were to previous generations.”

“ACCC and state and territory regulators can seek compensation for any loss incurred as a result of an unfair term contained in a standard form contract.” Jane Garber-Rosenzweig

entertainment 9D ACTION CINEMAS PO Box 1333 Double Bay NSW 1360 Phone: 1300 550 132 BIG FUN GPO Box 1992 Sydney NSW 2001 Phone: 1800 244 386 FLIGHT EXPERIENCE Level 3, Shop 503 Harbourside Shopping Centre Darling Harbour, NSW 2000 Phone: 1800 737 800 GAMES 2 U Phone: 1300 780 562 LIGHTSOUNDS PO Box 887 Kingsgrove NSW 1480 Phone: 02 9560 0300 PRO DIVE Phone: 1800 820 820 TRUSONIC Phone: 1300 139 913 TIMEZONE AUSTRALIA 2/38 Powers Road Seven Hills NSW 2147 Phone: 08 9303 1909 VINTAGE PHOTOBOOTHS Phone: 0408 122 692

Claire Wilson

2 0 1 8 F R A NCHIS E DIRECTORY | 81

AU S T R A LI A N f ra nchise lis ting s Food - Bakeries AROMA CAFÉ Unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177

X-GOLF AUSTRALIA 30 Hamilton Street Oakleigh VIC 3166 Phone: 0428 524 382 Contact: Mark Wilkinson Email: sales@xgolf.com.au Website: www.xgolf.com.au Business description: X-Golf’s indoor golf entertainment centres offer players unparalleled accuracy and realism making them a popular destination for casuals, corporate, family & social events. Following a proven & supported model, X-Golf provides an exciting business opportunity for those interested in setting up a new venture in a unique, non-saturated and developing sporting industry. Our induction programs cover operations, marketing, financial, IT, purchasing and customer management systems ensuring you have all the tools to run a successful, profitable business. Year established: 2012 Number of franchise outlets: 13 Initial franchise fee: $20,000 + GST Investment required: $500,000 Training & support: Fully supported model – Ongoing training, technical & marketing support. Locations available: Various territories are available throughout Australia & NZ

Event / Party Products & Services A TABLE FOR SIX PO Box 641 Aspley QLD 4034 Phone: 1300 885 311 BEER IN A BIN Phone: 08 82687123 CIRCLE OF LOVE WEDDINGS Phone: 0418960937 CUSTOM HOSPITALITY SYSTEMS Phone: 1300 308 603 PARTY PLUS Phone: 1300 366 234 PJK PARTY HIRE 17 Park Royal Drive Branyan QLD 4670 Phone: 1800 425 853 ROCK STAR FOR A DAY Phone: 1800 ROCKSTAR (7625 7827) S & K CANDY BUFFET BARS 9 Jacques Road Melbourne CBD VIC 3804 Phone: 03 9703 1135 SENOR PAELLA CATERING 115-121 Dulong Road Dulong QLD 4560 Phone 07 5476 2292 WALKERS PARTY HIRE Unit 7/ 707 Forest Drive Peakhurst NSW 2210 Phone: 02 9533 4429

AROMAS Unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627

BRUMBY’S GO! PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 CHARLIE LOVETT FRANCHISING 2 Stanley Street Peakhurst Sydney NSW 2210 Phone: 02 9534 1134 CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy VIC 3065 Phone: 1300 797 620 FERGUSON PLARRE BAKEHOUSES 35 Harrick Road Keilor Park VIC 3042 Phone: 03 9336 3200

BAKERS DELIGHT Level 1, 293 Camberwell Road Camberwell VIC 3124 Contact: Franchisee Recruitment Team Phone: 1300 309 759 Email: franchise.recruitment@bakersdelight. com.au Website: www.bakersdelight.com.au Business description: Since 1980, Bakers Delight has forged an enviable reputation as one of Australia’s leading Franchise brands. Built on a commitment to delighting customers with delicious, freshly baked bread, Bakers Delight has become an important part of the daily ritual for hundreds of thousands of Australians. Whether you are looking to be your own boss, seeking a new business venture backed by the security of a well-established brand or simply out to take your passion for baking to a new level, our family business is an ideal place for you to start building yours. As a Bakers Delight Franchisee you will be provided with comprehensive baking and business training, marketing assistance and ongoing guidance and support to help you operate your own successful bakery well into the future. Join Bakers Delight today and become a part of our Australian success story. Membership: Franchise Council of Australia Year Established: 1980 Number of Franchise Outlets: Approx. 600 across Australia Investment required: 30% or $150,000 Training & Support: Comprehensive training program provided Locations available: Across Australia BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BANJO’S TASMANIAN BAKERY CAFE GPO Box 491 Hobart TAS 7001 Phone: 03 6210 5000 BIG DAD’S PIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 BONBONS BAKERY 12 / 22-24 Bond Street Mordialloc VIC 3195 Phone: 1300 305 804 BREADTOP 16/71 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9417 4200

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BRUMBY’S BAKERIES PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

GARLO’S PIES 8 Garema Circuit Kingsgrove NSW 2208 Phone: 02 9519 5504 SPANISH DOUGHNUTS 710 Glenferrie Road Hawthorn VIC 3122 Phone: 03 9818 6561 THE CHEESECAKE SHOP 2 Lisbon Street Villawood NSW 2163 Phone: 02 9723 1011

“There’s a lot of work and planning that goes into starting a new business, and franchising is no exception.” Gavin Culmsee

Food – Coffee & Cafés 1582 COFFEE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 AROMA CAFÉ Unit 2 18 Peel Road O’Connor WA 6163 Phone: 08 9337 5177 AROMAS Unit 2, 60 Alexandra Place Murarrie QLD 4172 Phone: 1800 276 627 BB’S CAFÉ PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 CAPPUCCINO XPRESS MOBILE CAFÉ 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388 CHARLIE LOVETT FRANCHISING 2 Stanley Street Peakhurst Sydney NSW 2210 Phone: 02 9534 1134 CHOCOLATERIA™ SAN CHURRO Suite 1, Level 1, 281 Brunswick Street Fitzroy VIC 3065 Phone: 1300 797 620

GELARE 1/1 Hathor Way Bibra Lake WA 6163 Phone: 08 9494 1299 GLORIA JEAN’S COFFEES 11 Hoyle Avenue Castle Hill NSW 2154 Phone: 02 9894 2177

CIBO Espresso Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: ciboinfo@retailzoo.com.au Website: www.cibo.com.au Business description: If you live or have travelled to South Australia recently, you would know the Italian coffee institution that is CIBO Espresso. With its bespoke store fit outs, bright red logo and coffee cups, CIBO roasted its way into South Australia’s coffee and food industry in 2000. It was identified that authentic Italian espresso bar culture was almost non-existent in Australia and since then, CIBO has been a cornerstone of the South Australian coffee market. With 34 stores in operation, the CIBO network is thriving and the brand has exciting franchise, product development and marketing plans brewing! Membership: FCA, NRA, ARA Year established: Founded 2000 Number of franchise outlets: 34 Initial franchise fee: $49k (incl. in initial investment) Investment required: $400k - $650k + GST Training & support: 4 weeks across Adelaide & Melbourne Locations available: South Australia only COFFEE CULTURE 6/327 Bong Bong St Bowral NSW 2576 Phone: 02 4862 2400 COFFEE GURU Unit 7 / 3 Box Road Taren Point NSW 2229 Phone: 02 9531 7381 CREMA ESPRESSO 16B Harvest Court Southport QLD 4215 Phone: 07 5532 7727 CXPRESSO PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 DL COFFEE Shop 8, 381 Main Road Wellington Point QLD 4161 Phone: 0417 419 365 DEGANI CAFÉ PO Box 3277 Newstead QLD 4006 Phone: 0437 831 900 EASYWAY AUSTRALIA Suit 18A, Level 18 No. 2 Park Street City Group Centre NSW 2000 Phone: 02 8339 1031 ESPRESSO TO GO MOBILE CAFE Phone: 1300 853 666 ESSENTIAL BRANDS 32 Hutchinson Street Burleigh QLD 4220 Phone: 1300 324 111 FAST EDDY’S CAFÉ 454 Murray Street Perth WA 6000 Phone: 08 9321 2552

GUAVA BEAN ESPRESSO BAR 3 Freshwater Place Southbank VIC 3006 Phone: 03 9465 7035 HAN’S CAFE Phone: 08 9307 7998 HARRY’S CAFÉ DE WHEELS 562 Harris Street Ultimo NSW 2007 Phone: 02 8346 4100 HUDSONS COFFEE Level 2, 187 Todd Road Port Melbourne VIC 3207 Phone: 03 8631 7700 JAMAICA BLUE CAFE The Entertainment Quarter 215/122 Lang Road Moore Park NSW 2021 Phone: 02 9302 2200 JONNEE COFFEE 78 Merola Way Campbellfield VIC 3061 Phone: 1800 566 633 LATTE CARTELLE 5a Hartnett Close Mulgrave VIC 3170 Phone: 1300 783 342 LAVA COFFEE PO Box 442 Dee Why NSW 2099 Phone: 0404 755 759 MICHEL’S PATISSERIE PO Box 1549 Southport QLD 4215 Phone: 1800 067 619 MUFFIN BREAK BAKERY CAFE PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200 MUZZ BUZZ Unit 1, 30 Wheeler Street Belmont WA 6104 Phone: 08 92778666 PALEO CAFÉ PO Box 1933 Cairns QLD 4870 Phone: 07 4225 5388 PIE FACE 7 Grand Avenue Camellia NSW 2142 Phone: 02 9898 5888 PRESSE CAFÉ Phone: 0404089289 RAW ENERGY CAFÉ PO Box 1217 Mooloolaba QLD 4557 Phone: 1300 201 202

“The franchisor must allow you at least 14 days to review the disclosure document, franchise agreement and Code.”

SOUL ORIGIN 1/8 Lillian Fowler Place Marrickville NSW 2204 Phone: 02 8565 5400 Contact: Phill Tucker Email: PhilT@SOHQ.com.au Website: www.soulorigin.com.au Business description: Soul Origin believes Australians eating in a hurry won’t have to compromise on quality. With a wide variety of salads, bread products and coffee, Soul Origin serves food good for the soul. Freshly created daily and ready to go, the Soul Origin philosophy is simple “Eat Mindfully”. Our coffee excellence compliments our menu with either our Soul Origin blend or single origin for the astute coffee fanatical. Awarded the FCA 2017 Emerging Franchise of the Year. Year established: 2011 Number of franchise outlets: 85 Initial franchise fee: $60,000 +GST Investment required: $270,000 – $370,000 +GST Training & support: Yes Locations available: All states and territories TASTE OF EUROPE 2/3 Knox Street Double Bay NSW 2028 Phone: 02 9327 2826 THE CHEEKY BEANS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 THE CHOCOLATE ROOM Level 36 Gateway 1 Macquarie Place Sydney NSW 2000 Phone: 1300 246 276 THE COFFEE CLUB Level 13, 199 Grey Street South Brisbane QLD 4101 Phone: 07 3010 3000 THE COFFEE EMPORIUM Level 1, 51 Phillip Street Parramatta NSW 2150 Phone: 02 9635 1222 THE DESSERT HOUSE Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 THE FAST LANE DRIVE-THRU COFFEE Phone: 0418 553 332 THE JOLLY MILLER CAFÉ 20-24 Technology Drive Sunshine West VIC 3020 Phone: 03 9314 5936 THEOBROMA CHOCOLATE LOUNGE 38 Bellville Crescent Preston VIC 3072 Phone: 03 9480 1030 TWISTED SISTA Phone: 03 8790 2217 UN CAFE BAR Phone: 1300 122 333 VILLA & HUT Phone: 03 9383 2100

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AU S T R A LI A N f ra nchise lis ting s XOCOLATI 11 Strathalbyn Street Kew East VIC 3102 Phone: 03 9857 0971 XPRESSO DELIGHT 5023 Emerald Islands Drive Carrara QLD 5211 Phone: 0414 669 101

“Be adaptable and move with the market into the future.” Brian Keen

YOU CAN BAKE IT Phone: 08 9331 8931

COCO CUBANO Phone: 02 9816 4777

ZARRAFFA’S COFFEE 1/54 Siganto Drive Helensvale QLD 4212 Phone: 07 5500 0800

DOME COFFEES AUSTRALIA 219-221 Railway Parade Marylands WA 6051 Phone: 08 9386 3099

“Achieving success in your franchise unit, regardless of whether it’s an established brand or a new brand building its footprint in the market, relies solely on you.” Tania Allen

Food – Restaurants & Dining Rooms BEACH HOUSE BAR & GRILL PO Box 6128 Upper Mt Gravatt QLD 4122 Phone: 07 3420 0711 BROTZEIT INTERNATIONAL 564 Pagoda Street Singapore 059215 Phone: 0411 265 441 BURRITO BAR Rosalie Village 2/11 Nash Street Rosalie QLD 4064 Phone: 07 3367 0256

Chris Reed

FASTA PASTA PTY LTD Level 1, 137 The Parade (Entry Via Edward St) Norwood SA 5067 Phone: 08 8304 8600 Fax: 08 8332 8389 Email: franchise@fastapasta.com.au Website: www.fastapasta.com.au Business description: With our authentic Italian background and 30-year success story, Fasta Pasta is now Australia’s largest, independently owned group of ‘fresh pasta’ Italian restaurants. An innovative ever-changing menu, with more healthy options and commitment to outstanding service, have all contributed to Fasta Pasta being voted Roy Morgan’s ‘Quick Service Restaurant of the Year 2012’. This is a great opportunity to be part of our winning national franchise team. Membership: Franchise Council of Australia Year established: 1990 Number of franchise outlets: 21 Initial franchise fee: $50,000 + GST Investment required: $500,000 - $700,000 Training & support: 12 weeks training in one of our company stores Locations available: Nationally FRUIZBERRY Phone: 08 8294 0949

CHICKEN TREAT 71 Walters Drive Osborne Park WA 6017 Phone: 08 9240 9777 Website: www.chickentreat.com.au/franchising Business description: Launched in 1976, Chicken Treat has been a WA favourite for more than forty years. Built on the passion for providing West Australians with succulent rotisserie chicken the menu has now diversified to include an amazing array of burgers, wraps, and sides as well as the most irresistible ‘Crunchified’ Chicken … you could say, there’s something delicious for every hungry belly and appetite. Apply to be a Chicken Treat franchisee today. Membership: FCA Year established: 1976 Number of franchise outlets: 60+ Initial franchise fee: $50K Investment required: $350K+ Training & support: Yes Locations available: Various locations across WA

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“In terms of timing, franchisees should be looking to sell early in a term so that the new owners have the longest possible time to run the business for themselves.”

GRILL’D – HEALTHY BURGERS Level 2, 4-10 Amsterdam Street Richmond VIC 3121 Phone: 03 9426 1200 HELLO HARRY 12-20 Ocean Street Maroochydore QLD 4558 Phone: 07 5443 6615 HOG’S BREATH CAFÉ Level 1, 152 Shore Street Cleveland QLD 4163

“The fact that 50 per cent of franchise systems have been franchising since before 2000 indicates that there is a healthy success rate.” Rory MacDonald

La Porchetta 192 Mahoney’s Road Thomastown VIC 3074 Phone: 03 9460 6700 Fax: 03 9460 3099 Email: franchising@laporchetta.com Website: www.laporchetta.com Business description: La Porchetta are the market leaders in cooking quality, Italian food with fresh ingredients. The first La Porchetta Restaurant opened in 1985, in Melbourne’s inner city Italian hub. It soon became renowned as a special place to experience delicious food, love, and, a passion for life. Recently celebrating 30 years in business, La Porchetta is now looking to expand their network of Franchises throughout Australia and New Zealand. Purchasing a La Porchetta Franchise provides a fantastic opportunity to own your own slice of La Porchetta. Membership: FCA & FANZ Year established: 1985 Number of franchise outlets: Approx 60 Investment required: Site dependant $300K + Training & support: Our informative and intensive training program includes a 6-week session that covers every aspect of owning a La Porchetta franchise. The session involves practical, on-site training including purchasing, recruitment, products, suppliers, customer service, financial reporting and marketing tips to provide you with the all the necessary information and skills required to successfully run restaurants. Locations available: NSW, QLD, WA, VIC, TAS & NZ

“Around 25 per cent of Australia’s 50,000 franchisees are multiunit owners and these franchisees own and operate over half of all franchised units.” Greg Nathan

MAD MEX FRESH MEXICAN GRILL Level 1/117 Clarence Street Sydney NSW 2000 Phone: Phone: 02 8115 9550 Contact: Phillip Blanco Email: franchising@madmex.com.au Website: www.madmex.com.au/franchise Business description: Mad Mex is Mexican Food with Attitude!! Our food is inspired by the fresh unspoilt beaches, bold flavours and big attitude of Mexico’s Baja peninsular. We use authentic Mexican recipes and the freshest produce we can find to make the best Baja style burritos. We are seeking truly passionate ‘People People’ who are a bit cheeky and have a desire to lead a team in delivering outstanding customer service and our delicious, fresh and healthy Baja Mexican food! Membership: FCA Year established: 2007 Number of franchise outlets: 59 – Australia, 9 – New Zealand Initial franchise fee: $50,000 + GST Investment required: $375,000 - $550,000 + GST Training & support: 6 week training + ongoing support Locations available: Australia wide NANDO’S AUSTRALIA 40 Mollison Street Abbotsford VIC 3067 Phone: 03 9385 0777

NeNe Chicken Australia 120 Turner Street Port Melbourne VIC 3207 Phone: +61 3 8526 4488 Contact: Daphne Chin Email: franchise@nenechicken.com.au Website: www.nenechickenaus.com.au Business description: NeNe chicken is one of the top Korean fried chicken chains with over 1,000 outlets in South Korea. NeNe Chicken flew into Australia in 2015 and has rapidly expanded to all over Australia. We pride ourselves on delivering the NeNe experience with uniquely marinated and batter coated fried chicken and range of authentic NeNe sauces. NeNe chicken invites you to start your own successful story by becoming a franchisee. Year established: 2015 Number of franchise outlets: 12 outlets Investment required: AU $450,000 - $700,000 Training & support: Comprehensive training and supports are provided - Site development, Operation, Management, Sales and Marketing. Locations available: Australia wide

“You need to make sure that you provide a memorable first impression and a consistent ongoing experience.” Claire Wilson

oporto 12 Help Street Chatswood NSW 2067 Phone: 02 8905 8400 Website: www.oporto.com.au/franchising Business description: Flame Grilled Portuguese Chicken & Burgers Sharing the Portuguese Obsession since 1986, Australia’s favourite Portuguese chicken brand, Oporto, is proud to have paved the way for generations of business owners in Australia. What started as one man’s passion for the food of his homeland Portugal, has turned into a thriving and exciting business opportunity for hundreds of Australians. Oporto was born from one man’s passion to feed people incredible food. Our team are instilled with his passion. We are nimble, agile, and we love a challenge. Together we strive to be the best and make a world of difference. Apply now: www.oporto.com.au/franchising Membership: FCA Year established: 1986 Number of franchise outlets: 150+ nationally Initial franchise fee: $50K Investment required: from $350K to $900K depending on site size Locations available: QLD, VIC and WA OUTBACK JACKS BAR & GRILL Suite 31104, SPC 3, 9 Lawson Street Southport QLD 4215 Phone: 07 5532 7071 PANAROTTI’S Unit 4 / 37-47 Borec Road Penrith NSW 2750 Phone: 02 4732 5399 RASHAYS CAFÉ & RESTAURANT Unit 1/9 Ferngrove Place Chesterhill NSW 2162

“When considering buying a franchise, it’s important to assess whether it has the capacity to continue delivering the ‘glory day’ returns on which the brand was built.”

RED ROOSTER 12 Help Street Chatswood NSW 2067 Phone: 02 9325 4800 Website: www.redrooster.com.au/franchising Business description: Australia’s Favourite Chicken Red Rooster is an Australian icon, born in 1972 and still growing today. When you are granted a Red Rooster franchise, you’re not just buying a restaurant; you are buying a powerful brand, built over 45 years. We are the Chicken Champions. With over 360 stores nationwide, serving over 15 million chickens a year, we are one of Australia’s most popular fast-food outlets. We continuously evolve, as our nation’s tastes and preferences change. Apply to be a Red Rooster franchisee today. Membership: FCA Year established: 1972 Number of franchise outlets: 360+ nationally Initial franchise fee: $50K Investment required: $350K+ Training & support: Yes Locations available: Various locations across Australia ROLLD Rear of First Floor, 376 Glenhuntly Road Elsternwick VIC 3185 Phone: 03 9532 9810 SABATINI’S Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 SHINGLE INN CAFES Suite 4, 23 Breene Place Morningside QLD 4170 Phone: 0431 649 450 STEVE COSTI’S FAMOUS FISH 3/346 Main Street Mornington VIC 3931 Phone: 03 5976 8614 TACO BILL MEXICAN RESTAURANTS 375 Clarendon Street South Melbourne VIC Phone: 03 9690 2077 THAILANDER 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484

“The ACCC publishes infringement notices within a public register on its website for all breaches of the Australian Consumer Law, including breaches of the Code.” Jane Garber-Rosenzweig

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AU S T R A LI A N f ra nchise lis ting s

“All parties to a franchise agreement must act in good faith toward each other.” Dr Michael Schaper THE MELTING POT 8810 Twin Lakes Boulevard Tampa FL USA 33614 Phone: 1-800-783-0867 (Ext 152)

Food – Retail BASKIN ROBBINS ICE CREAM PO Box 3131 Pinkenba QLD 4008 Phone: 07 3860 6716 BEARD PAPA 58 Gladesville Road Hunters Hill NSW 2110 Phone: 02 9817 7592 BEN & JERRY’S 219 North Rocks Road North Rocks NSW 2151 Phone: 1800 010 811

THE SPORTING GLOBE 201/127 Market Street South Melbourne VIC 3205 Phone: 03 9645 4798

FOODCO GROUP PO Box 303 Double Bay NSW 1360 Phone: 02 9302 2200 FRITZ GELATO PO Box 656 Toorak VIC 3142 Phone: 03 9826 6114 GELATINO Unit 2/48B Resource Way Malaga WA 6090 Phone: 08 9248 7999 GELATISSIMO PO Box 6646 Silverwater NSW 2128 Phone: 02 8845 0100 GOLDEN NUTS FRANCHISING 61A Athens Road Onehunga Auckland NZ Phone: +64 21 126 3059 INDIA AT HOME Unit 2/96-100 Rodeo Drive Dandenong VIC 3175 Phone: 03 9792 3839

Boost Juice Pty Ltd THEOBROMA LOUNGES, pavilions, BARS 3A Kia Crt Preston VIC 3072 Contact: Ben Phone: 03 9480 1030 Email: franchising@theobroma.com.au Website: www.Theobroma.com.au Business description: The earliest record of chocolate was over two thousand years ago in the central American rainforest where the tropics is the ideal climate for the cultivation of the plant from which chocolate is derived, the Cacao Tree, Latin name “Theobroma Cacao” or “Food of the Gods”. The concept was developed in response to the spiraling demand of high quality chocolate and chocolate beverages with the added enhancement of a full food menu, with some stores even offering a licensed venue. Our franchise offers: • Innovative and unique concept that includes all of life’s pleasures- chocolate, coffee, food, alcohol and retail. • Highest quality chocolate products. • Full training provided. • Professional support team with a range of skills to assist you. With new stores opening in countries across the globe, be part of something special. Membership: FCA, BFA Year established: 2006 Number of franchise outlets: 12 worldwide Initial franchise fee: $40,000 Investment required: $150,000 to $420,000 Locations available: Australia, New Zealand, UK & various other countries TOSCANIS CAFÉ BAR AND RESTAURANT PO Box 2067 Mansfield QLD 4122 Phone: 07 3349 2042 ZAMBRERO Level 2, 80 Wentworth Avenue Surrey Hills NSW 2010 Phone: 02 9252 9673

“Be clear on exactly what it is you want.” Tania Allen

Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: boostinfo@retailzoo.com.au Website: www.boostjuice.com.au Business description: Boost Juice is an Australian franchise success story. Founded by adventurer and Australian entrepreneur, Janine Allis, the brand has taken its winning combination of healthy fresh fruit, blended and squeezed into delicious smoothies and juices to open over 485 stores in 15 countries. Boost believe that there is still room for growth and innovation and are looking to expand its fruitprint with exciting new business opportunities available Australia-wide. Membership: FCA, IFA, NRA, ARA Year established: 2000 Number of franchise outlets: 282 (Australia) Initial franchise fee: $41k (incl. in initial investment) Investment required: $280k - $350k + GST Training & support: 3 weeks in Melbourne Locations available: Australia-wide BRODIES MEALMAKERS 28 Curzon Street Tennyson Brisbane QLD 4105 Phone: 07 3392 7133 BUCKING BULL 5 Henry Street Loganholme QLD 4129 Phone: 07 3423 0555 COLD ROCK ICE CREAMERY Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932

ISLAND WAY SORBET PO Box 2058 Kingscliff NSW 2487 Phone: 02 6674 8461 KICK! JUICE BARS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 LAS OLAS 10 Pearl Street Torquay VIC Phone: 03 5264 8877 LENARD’S CHICKEN PO Box 5630 West End QLD 4101 Phone: 1800 068 111 LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MRS FIELDS BAKERY CAFÉ Unit 11 / 7-15 Gundah Road Mt Kuring gai NSW 2080 Phone: 02 9472 8555 NEW ZEALAND NATURAL Level 3 / 8 West Street North Sydney NSW 2060 Phone: 1300 051 494 NIGHTOWL CONVENIENCE 1/184 Main Street Kangaroo Point QLD 4169 Phone: 0475 980 219 NO FILTER COFFEE 74 Silverglade Drive Elanora QLD 4221 Phone: 0404 712 278

CHOCOLATE GRAPHICS Phone: 07 5528 1400

NUTSHACK Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932

CRAVE ICE CREAMERY Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950

PRIMAL PANTRY 5 Henry Street Loganholme QLD 4129 Phone: 07 3252 5960

DONUT KING PO Box 1549 Southport QLD 4215 Phone: 1800 067 619

ROYAL COPENHAGEN ICE CREAM CONE CO. PO Box 382 Mona Vale NSW 2103 Phone: 02 9997 2296

FLANNERYS NATURAL GROCERS Unit 2/38 Eastern Service Road Stapylton QLD 4207 Phone: 07 3054 4395

“The franchising industry employs 124,000 people.” Rory MacDonald

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Food – Take Away A LA TURKO 3/7 Birmingham Avenue Villawood NSW 2163 Phone: 02 9723 0300

Salsas Mex Frescas! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 9508 4409 Fax: 03 9508 4499 Email: salsasinfo@retailzoo.com.au Website: www.salsas.com.au Business description: It’s time for you to experience the big, bold flavours of Salsas – Australia’s most craveable fresh mex. The Salsas brand was purchased by Australian entrepreneur and Boost Juice founder, Janine Allis in 2007 and has now exploded to 48 stores Australia-wide. Salsas continues to excite customers with its creative and marketing campaigns, standout store designs and visually appealing food. Satisfy your appetite and join the Salsas partner network today! Membership: FCA, FANZ, NRA, ARA Year established: Acquired by Retail Zoo in 2007 Number of franchise outlets: 48 Initial franchise fee: $48k (incl. in initial investment) Investment required: $430k - $650k + GST Training & support: 4 weeks in Melbourne Locations available: Australia wide SKEWERZ KEBABZ 5 Henry Street Loganholme QLD 4129 Phone: 07 3175 0637 SMOOTHIE FACTORY L54, 111 Eagle Street Brisbane QLD 4000 Phone: 1300 880 382 SPAR AUSTRALIA Locked Bag 30 Acacia Ridge QLD 4110 Phone: 07 3715 3000 THE SOURCE BULK FOODS PO Box 890 Mullumbimby NSW 2482

ALI BABA 29 Williamson Road Ingleburn NSW 2565 Phone: 02 9829 8600 BING BOY 308-320 (Shop 8) Grange Road Kidman Park SA 5025 Phone: 08 8356 4749

COUNTRY CHICKEN 2190 Gold Coast Highway Miami QLD 4220 Phone: 07 5628 7032 CROISSANT EXPRESS PO Box 7399 Cloisters Square WA 6850 Phone: 08 9321 5844 CRUST GOURMET PIZZA BAR PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242 DOMINO’S PIZZA Level 5 KSD1, 485 Kingsford Smith Drive Hamilton QLD 4007 Phone: 1300 131 888 EAGLE BOYS DIAL-A-PIZZA Level 1, 493 Ipswich Road Annerley QLD 4103 Phone: 07 3373 1000 FANCY FILLINGS Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400

BK’S TAKEAWAY 95 Princes Highway, Trafalgar VIC 3824 Phone: 03 5633 2131 Contact: Tegan Walker Email: admin@bkstakeaway.com.au Website: www.bkstakeaway.com.au Business description: BK’S Takeaway is a specialty retail chain selling convenience foods with traditional Australian flair for every meal of the day, seven days of the week. BK’S sells sandwiches, hamburgers, fish & chips, hot and cold drinks, ice creams the list goes on and on. BK’S always selects and uses only the best suppliers who can provide them with the freshest ingredients and where ever possible locally provided, this is one of the reasons a BK’S burger tastes so good. Membership: Franchise Council of Australia Year established: 18 years operating Number of franchise outlets: 2 Initial franchise fee: $30,000 Investment required: $150,000 Training & support: Intensive and on-going Locations available: Outer suburbs

FIVE DOGS 290 Brunswick Street Fortitude Valley QLD 4006 Phone: 0432 455 444 FITCHIPS PO Box 218 Subiaco Perth WA 6904 Phone: 08 9444 5100 GFC CAFÉ Unit 1/61 Link Crescent Coolum Beach QLD 4573 Phone: 07 5495 3157 GOLDEN ROAST (THE) PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 GOLDEN FRIED CHICKEN Phone: 1800 802 662 GO SUSHI PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200 HEALTHY HABITS Level 6, 428 George Street Sydney NSW 2000 Phone: 1300 003 326

TOKYO SUSHI KITCHEN Phone: 0447 091 334

BUBBAS PIZZA PASTA & MORE 284 Bridge Road Richmond VIC 3121 Phone: 03 9427 7874

TRAMPOLINE GELATO Level 9, 616 St Kilda Road Melbourne VIC 3004 Ph: 1300 003 326

BURGER EDGE PO Box 272 Altona VIC 3018 Phone: 0459 220 141

TUTTI FRUTTI PO Box 308 South Perth WA 6951 Phone: 08 6181 3584

BURGER URGE FRANCHISING Level 1 4/15 Lamington Street New Farm QLD 4005 Phone: 0438 791 984

WASABI WARRIORS PO Box 1411 Lane Cove NSW 1595 Phone: 02 9425 6200

CHARCOAL CHICKEN EXPRESS Cnr Alexander Drive & Grand Promenade Dianella Stirling Perth WA Phone: 08 9276 9122

KFC 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3000

WRAY ORGANICS PO Box 1277 Coolangatta QLD 4225 Phone: 07 5536 7291

CHICKEN EXPRESS SYSTEM PO Box 912 Fairfield NSW 2165 Phone: 0415 500 500

LIV-EAT Level 3, 118 Liverpool Street Hobart TAS 7000

YARRA VALLEY FARMS 10 Thomas Street Yarraville VIC 3013 Phone: 1300 734 433

COAST TO COAST THE GOLDEN ROAST PO Box 952 Belconnen ACT 2616 Phone: 02 6242 9700 COOLABAH TREE CAFÉ PO Box 226 Arundel QLD 4214 Phone: 07 5573 0255

HOMBRE MEXICAN CANTINA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 HUNGRY JACK’S Level 1, 15-19 Swanston Street Melbourne VIC 3000 Phone: 03 9831 7100 JESTERS Phone: 1800 221 250

LORD OF THE FRIES PO Box 455 Prahran VIC 3181 Phone: 1300 667 552 MAD MEX FRESH MEXICAN GRILL Q537 Queen Victoria Building Sydney NSW 1230 Phone: 02 8115 9550

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AU S T R A LI A N f ra nchise lis ting s STAX SUBS & COFFEE Phone: 08 8272 8488

MARIES PIZZA U 8 2527 Gold Coast Highway Mermaid Beach QLD Phone: 1300 4627 437

STIR CRAZY PO Box 1776 Rozelle NSW 2039 Phone: 0413 136 271

MCDONALD’S AUSTRALIA 21-29 Central Avenue Thornleigh NSW 2120 Phone: 02 9875 6666 MOEVENPICK ICE CREAM 254-294 Wellington Road Mulgrave VIC 3170 Phone: 1800 633 200 NEW YORK SLICE PIZZA Franchise Retail Brands 19b Guardhouse Road Banyo QLD 4014 Phone: 07 3999 8950 NOODLE BOX Suite 13a 661-663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 OCEAN MASTER INTERNATIONAL PO Box 5327 Marrickville NSW 1475 Phone: 02 8004 2998 OGALO PORTUGESE STYLE CHICKEN 18/2-8 Campbell Street Artarmon NSW 2064 Phone: 02 9438 1711 OLIVER’S REAL FOOD PO Box 3678 Tuggerah NSW 2259 Phone: 0434 390758 PASTAGOGO 259 Anley Road Malvern Park SA 5061 Phone: 0402 211 599 PIZZA CAPERS PO Box 1549 Southport QLD 4215 Phone: 07 5591 3242

Sandwich Chefs® Phone: 03 9856 4400 Contact: Chris Email: chrisf@pnfm.com.au Website: www.sandwichchefs.com.au Business description: Join our team of Sandwich Chefs® and be a part of Australia’s most successful deli-carvery franchise with 50+ stores and continued growth across Australia. We provide over 30 years of brand history with tried and tested offerings from gourmet sandwiches to our carvery, fresh juices and barista made coffee. Our most successful franchisees exhibit great customer service skills and team leadership attributes. We are looking for hands on people who are passionate about what they do and are ready to reap the rewards of their own hard work. Year established: 2001 Number of franchise outlets: 50+ Investment required: $180,000 - $390,000 Training & support: 6-week training program covering all aspects of your business including in-store operations and business administration Locations available: Nationwide

RED ROCK NOODLE BAR PO Box 1463 Capalaba QLD 4179 Phone: 1300 473 376 RICE WORKSHOP 11/171-183 Rooks Road Vermont VIC 3133 Phone: 1300 764 484 SALSAS MEX FRESCAS! Level 1, Tower 2 Chadstone Place, 1341 Dandenong Rd Chadstone VIC 3148 Phone number: 03 9508 4409

“One of your core roles as franchisor is to look after your franchisees.” Brian Keen 88 | 2 0 1 8 FR A NCHISE DIRE C T O RY

SUNSHINE KEBABS Office 12, 3245 Logan Road Underwood QLD 4119 Phone: 07 3219 8699 TASTY THAI 109 / 260 Collins Street Melbourne VIC 3000 Phone: 03 9654 9899 THE POULTRY PLACE Phone: 1300 558 278 THE SMOOTHIE FACTORY PO Box 794 Sunny Bank QLD 4109 Phone: 1300 880 382 URBAN BURGER PO Box 91 Oxenford QLD 4210 Phone: 07 5580 1608

SARPINO’S PIZZERIA Phone: +65 6276 0364 SCHNITZ FRANCHISING Level 2, 3 River Street South Yarra VIC 3141 Phone: 1300 729 900

WOKINABOX 13A / 663 Victoria Street Abbotsford VIC 3067 Phone: 03 8851 4200 XQUISITO PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 765 081 YOGURTLAND AUSTRALIA 50 Hunter Street Newcastle NSW 2300 Phone: 1300 709 709

PIZZA TEMPTATIONS Shop 2/1 Brygon Creek Drive Upper Coomera, Gold Coast QLD Phone: 1300 22 33 17

PRETZEL WORLD Level 9, 616 St Kilda Road Melbourne VIC 3004 Phone: 03 9533 9932

SUMOSALAD Suite 2, Level 3, 104 Commonwealth Street Surry Hills NSW 2010 Phone: 02 7200 4300

WOK ME Po Box 6105, Woolloongabba QLD 4102 Phone: 07 3257 7682

PIZZA HUT Level 2, 20 Rodborough Road Frenchs Forest NSW 2086 Phone: 02 9930 3023

PURE+NATURAL Suite 1, Level 11, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9856 4400

SUBWAY® RESTAURANTS PO Box 313 Fortitude Valley QLD 4006 Phone: 1800 630 355

SpudBAR 197A Waverley Road Malvern East VIC 3145 Phone: 03 9571 0600 Contact: Louise McCann Email: info@spudbar.com.au Website: www.spudbar.com.au Business description: SpudBAR takes the relationship with our franchisees very seriously, understanding that investing in a business is one of the biggest financial commitments that a person can make. Our franchisees are warm, down to earth people, passionate about bringing healthy, tasty food to their local communities. Our franchisees are a big part of the customer’s experience. So, it is important to us that the right kind of people join the SpudBAR family. If you love the idea of bringing fresh and healthy to the fast casual world, and are excited by the idea of owning your own business then we’d love to hear from you. Year established: 2000 Number of franchise outlets: 19 Initial franchise fee: $40,000 Investment required: $250,000 Training & support: Yes - 3 weeks training and ongoing support Locations available: National

Hairdressing BLOW DRY BAR 10 Vawser Court Coramandal Valley SA 5051 Phone: 0400 228 053 CAPELLI ARMADALE Phone: 03 9822 3183 JOHN BRENNAN HAIR FRANCHISING PO Box 266 Glenorie NSW 2057 Phone: 02 9453 4865 FRANCK PROVOST 129 Bourke Street Woolloomooloo NSW Phone: 1300 372 624 HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 JUST CUTS First Floor, 4-6 Kingsway Cronulla NSW 2230 Phone: 02 9527 5444 LATTOUF HAIR SPA Shop 3013 Top Ryde City Shopping Centre 102-129 Blaxland Road Ryde NSW 2112 Phone: 1300 363 737

MAESTRO HAIRDRESSING 90 Douglas Parade Williamstown VIC 3016 Phone: 03 9397 5983

ENVIE FITNESS Suite 505, 19a Boundary Street Rushcutter Bay NSW 2011 Phone: 02 9332 2824

OZIFIT 163 High Street Wodonga VIC 3690 Phone: 0416 651 529

RODNEY WAYNE HAIRDRESSING PO Box 825 Shortland Street Auckland CBD Phone: +64 9 358 4644

F45 TRAINING NSW Phone: 02 8006 9599

PEAK PHYSIQUE HOT YOGA Head Office – Noosa Heads QLD Phone: 0477 706 832

FAD CHEER AND DANCE Unit 1, 52 Neumann Road Capalaba QLD 4157 Phone: 1300 362 728

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 Phone: 02 4648 2099

FERNWOOD WOMEN’S HEALTH CLUBS Level 1, 475 Flinders Lane Melbourne VIC 3000 Phone: 03 9630 8800

PREGGI BELLIES Level 1, 93-95 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 9733

FITNESS ENHANCEMENT Phone: 07 5596 6617

RESSLEEP Phone: 0417 272 017

FITNESS MATTERS Shop 4-5 25 Benabrow Avenue Bellara QLD 4507 Phone: 07 3408 6000

RUSH HOUR AUSTRALIA PO Box 236 Oatlands NSW 2117 Phone: 1300 007 874

FOOTBALL STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300

SALTS OF THE EARTH 89 Victoria Avenue Albert Park VIC 3206

SALON EXPRESS PO Box 344 North Perth WA 6906 Phone: 08 6363 7030 SMART CUTS™ 118 Queens Street Melbourne VIC 3000 Phone: 03 9640 0062 TONI + GUY HAIRDRESSING Phone: 02 9380 2299

Health & Fitness 9ROUND 30 MINUTE TOTAL FITNESS 3/11 Palmer Place Murrarie QLD 4172 Phone: 07 3331 1400 ALIVE CLINICS 1/47 Taree Street Burleigh QLD 4220 Phone: 07 5593 4489 ANYTIME FITNESS Level 2, 71 Longueville Rd Lane Cove NSW 2066 Phone: 02 9415 5300 ARTHUR MURRAY DANCE STUDIOS Phone: 02 9439 2061 BACK IN MOTION HEALTH GROUP 1/327 Police Road Mulgrave VIC 3170 Phone: 1300 859 581 BACKCARE & SEATING 501 Nepean Highway Brighton VIC 3186 Tel: 03 9591 6200 BODIEZ 24/7 Level 1/471 South Pine Road Everton Park QLD 4053 Phone: 0488 556631 BOXING FIT 4/11 Salmon Street Port Melbourne VIC 3207 Phone: 1300 269 348 COMPLETE FEET 535 Boronia Road Wantirna VIC 3152 Phone: 03 9720 7676 CONTOURS Suite 301, 19A Boundary Street Rushcutters Bay NSW 2011 Phone: 02 8353 5203 CORE9 FITNESS 2/384 Pittwater Road North Manly NSW 2100 Mobile: 0417 214 917 CRYO AUSTRALIA Phone: 1300 279 628 CURVES INTERNATIONAL 100 Ritchie Road Woodway TEXAS 76712 Phone: +254 399 8409 DESTINATION FOR MEN 35 Unley Road Parkside SA 5063 Phone: 08 8357 3610 EFM HEALTH CLUBS PO Box 3066 Unley SA 5061 Phone: 1300 336 348

GENESIS FITNESS CLUB 20 Longstaff Road Bayswater VIC 3153 Phone: 1300 464 363

SHE FITNESS 502/176 Glenmore Rd, Paddington NSW 2021 Phone: 1300 561 800

GOLD’S GYM 81 Gozzard Street Gungahlin ACT 2913 Phone: 02 6280 4987

SNAP FITNESS AUSTRALIA Unit 3, 11 Palmer Place Murarrie QLD 4172 Phone: 1800 SNAP GYM

HEALTHY INSPIRATIONS PO Box 3280 Darra QLD 4076 Phone: 07 3177 0842

SOOTHE MOBILE MASSAGE 3 Grassland Crescent Officer VIC 3809 Phone: 03 5943 2156

HIDOW AUSTRALIA 1/76 Township Drive Burleigh Heads QLD 4220 Phone: 1300 911 442

SPEEDFIT AUSTRALIA Phone: 1300 121 313

HYPOXI AUSTRALIA 7 Blackfriars Street Chippendale NSW 2008 Phone: 02 9281 2033 JETTS FITNESS 24/7 31 Brisbane Road Mooloolaba QLD 4557 Phone: 07 5458 5300 KIESER TRAINING CENTRES 41 Cecil Street South Melbourne VIC 3205 Phone: 03 9696 3599 KX PILATES 27 St Edmonds Road Prahran VIC 3181 Phone: 03 9510 8941 LIFECARE HEALTH Phone: 03 9529 8899 LISTEN TO YOUR BODY First Floor, 19-21 Centreway East Keilor VIC 3033 Phone: 03 9331 5673 MASSAGE ENVY Phone: 02 9762 5747 MATT FIDDES GROUP 12 Baronia Crescent Marcoola QLD 4564 Phone: 1800 840 403 MOUNTAIN DESIGNS Phone: 07 3114 4330 NEW LEVEL PERSONAL TRAINING STUDIOS 69A Anderson Street Yarraville VIC 3013 Phone: 03 9325 1808 ORANGETHEORY FITNESS Phone: 02 9043 0403

SPORT STAR ACADEMY 1 Lennox Street Moorabbin VIC 3189 Phone: 1300 372 300 SPORTZING COURT CARE SERVICES PO Box 5258 Maroochydore QLD BC 4558 Phone: 1800 818 894 STEP INTO LIFE Unit 24, 148 Chesterville Road Moorabbin VIC 3189 Phone: 1300 134 136 TERRY WHITE CHEMISTS Phone: 07 3238 0222 VISION PERSONAL TRAINING 3/30 Endeavour Road Caringbah NSW 2229 Phone: 1300 181 786

“It’s a good idea for franchisors and franchisees to put their heads together and complete a thorough assessment of the franchisee’s readiness to expand.” Greg Nathan

2 0 1 8 F R A NCHIS E DIRECTORY | 89

AU S T R A LI A N f ra nchise lis ting s Home Based Businesses ALL STRIPPED 23 Shearson Crescent Mentone VIC 3194 Phone: 03 8677 7722

Home Services 1800-GOT-JUNK? Phone: 1800 468 586 AIRCOAT AUSTRALIA 1 Griffith Avenue Bentleigh East VIC Phone: 1800 247 262 AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS Unit 2, 8 Villanova Street Wanneroo WA 6065 Phone: 1300 131 289

BATHROOM WERX 3 Harrow Street Preston VIC 3072 Contact: George Yammouni Phone: 1800 644 171 Fax: 1300 765 266 Email: franchise@bathroomWERX.com Website: www.bathroomWERXfranchise.com Business description: Breathe NEW life into any bathroom – domestic or commercial - without the hassle and expense of renovating. Established in 1986, Bathroom Werx specialises in quick and affordable bathroom makeovers saving our Clients thousands of dollars. Our Clients include Hotels, Government Housing, Real Estate Groups, Facilities Managers and home owners. We manufactures our own unique WERX Enamel specifically formulated for bathrooms and CSIRO tested. With over 30 years’ experience in the Business you too can make big money in bathrooms! Year established: 1986 Membership: FCA & HIA Number of franchise outlets: 20 Initial franchise fee: $55,000 plus Vehicle Investment required: Additional $10,000 Working Capital Training & support: 4 weeks initial training plus ongoing. Locations available: Australia wide locations available - call to enquire. CRAZY CANDLES 10 Jingella Street Hope Island QLD 4212 Phone: 07 5530 1171 ECOKLEENSOLAR 32 Glastonbury Drive Mudgeeraba QLD 4213 Phone: 1300 787 061 ENSUITES ON TOW 1B/294 New Cleveland Road Tingalpa QLD 4173 Phone: 0477 799 033 FORTUNE PLUS Level 5, 26 Orchid Avenue Surfers Paradise QLD 4217 Phone: 1800 041 274 JIM’S BATH SURFACING Phone: 131 546 JIM’S COMPUTER SERVICES Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 LOLLYPOTZ GPO Box 1881 Canberra City ACT 2601 Phone: 1300 565 597 THE E TEAM Eildon Road St Kilda VIC 3182 Phone: 1300 735 943

90 | 2 0 1 8 FR A NCHISE DIRE C T O RY

HOME SORTED! PO Box 197 Keilor East VIC 3033 Phone: 1300 30 11 77 HOUSEWORK HEROES Phone: 1300 722 622 JIM’S BATH RE-SURFACING Phone: 131 546 JIM’S PEST CONTROL Phone: 131 546 JIM’S POOL CARE Phone: 131 546

AUSTRALIAN CARPET DYING PO Box 1039 Niddrie VIC 3042 Phone: 03 9325 4111

MAGNETITE WINDOW COVERS 36 Garema Circuit Kingsgrove, NSW 2208 Phone: 02 9565 4070

BLACK AND WHITE HOME SERVICES PO Box 1131 Morayfield QLD 4506 Phone: 1300 133 811

MARRS CURTAINS, BLINDS & SHUTTERS PO Box 129 Kellyville NSW 2155 Phone: 1300 306 751

CIRILLO LIGHTING & CERAMICS 173 Gladstone Street Fyshwick ACT 2609 Phone: 02 6280 4377

MATTRESS DOCTOR AUSTRALIA 13 Aberdour Avenue Rouse Hill NSW 2155 Phone: 1300 387 864

COLONIAL PLANTATION SHUTTERS 201 Riverview Road Clareville NSW 2107 Phone: 02 9973 1718

MATTRESSKLEEN AUSTRALIA 2-18 Excelsior Road Cronulla NSW 2230 Phone: 0431 845 031

COMPLETE PROPERTY REJUVENATION 33 Theresa Avenue Melbourne VIC 3149 Phone: 1300 136 706

MURRAY PEST & WEED CONTROL PO Box 2263 Kent Town SA 5071 Phone: 08 8334 1000

DIAL-AN-ANGEL PO Box 543 Edgecliff NSW 2027 Phone: 1300 721 111

PARADISE SHADE UMBRELLA’S Level 3, 16 Queensland Avenue Broadbeach QLD 4218 Phone: 1800 258 250

ECO PEST CONTROL 9 Milla Court Kilburn SA 5084 Phone: 13 14 40

PUREPROTECT PO Box 576 Woollahra NSW 1350 Phone: 1800 664 602

ELITE CARPET DRY CLEANING 6 Dulwich Street Loganholme QLD 4129 Phone: 07 3801 2115

REFACEIT 161 Cooroy Belli Creek Road Cooroy QLD 4563 Phone: 0413 802 226

FIX ‘N’ CHIPS PO Box 1051 Barwon Heads VIC 3227 Phone: 1300 349 624

SUPER SHOWER SEAL Phone: 0433 150 273

FOUR SEASONS GUTTER PROTECTION Unit 23/63-71 Bayfield Road Bayswater VIC 3153 Phone: 1300 302 523

TAPS’N TOILETS PO Box 380 Strathpine QLD 4500 Phone: 1800 801 617

GREENBIZCHECK Phone: 1300 552 335

TERMICAM PO Box 369 Glen Waverley VIC 3150 Phone: 1300 837 642

GREY ARMY MANAGEMENT 1 / 56 Harley Crescent Condell Park NSW 2200 Phone: 0408 544 854

THE MINDERS 6/585 Blackburn Road Notting Hill VIC 3168 Phone: 03 9561 0244

GUTTER-VAC PO Box 108 Albion Business Centre Albion QLD 4010 Phone: 07 3357 6270

UNITED HOME SERVICES Unit 10/195 Prospect Highway Seven Hills NSW 2147 Phone: 02 9838 0444

HANNAFORD - SEED PROTECTION SPECIALIST Level 3, 70 Hindmarsh Square Adelaide SA 5000 Phone: 08 8112 0900 HIRE A HUBBY Suite 9B/9-11 Commercial Road Kingsgrove NSW 2208 Phone: 1800 803 339 HOME SERVICE PROFESSIONALS PO Box 38 Holden Hill SA 5088 Phone: 08 8297 4744

V.I.P. HOME SERVICES Phone: 13 26 13 V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE National Office - Unit 9/35 Progress Street Mornington VIC 3931 Phone: 03 5975 7379 WENATEX PO Box 301 The Gap QLD 4061 Phone: 1300 858 139

Hotels, Motels & Apartments ACCOR HOTELS Phone: 02 9280 9820 QUEST APARTMENT HOTELS Phone: 1800 334 033

Internet APEX PACIFIC 68 Crewe Place Rosebery NSW 2018 Phone: 02 9662 3433 BLOOMTOOLS 3/2 Boston Court Varsity Lakes QLD 4227 Phone: 1300 399 399 DIGITAL DREAMS PO Box 246 Pacific Fair QLD 4218 Phone: 07 5560 2603 EXA WEB SOLUTIONS 1186 Toorak Road Camberwell VIC 3124 Phone: 03 9889 6888 HI SPEED INTERNET KIOSKS PO Box 186 Burwood VIC 3125 Phone: 1300 611 001 NOQ 58 Brougham Place North Adelaide SA Phone: 1800 028 128 THE CASH BACK APP Level 5, 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3010 9755 WEBSITEGURUS Suite 8, 303 Maroondah Highway Ringwood VIC 3134 Phone: 03 9010 5760

Landscaping & Gardening COOCHIE HYDROGREEN PO Box 3371 Manuka ACT 2603 Phone: 1800 245 955 FLOWER POWER 124 Newbridge Road Moorebank NSW 2170 Phone: 1300 042 273 FOX MOWING 13 Luderitz Close Hallett Cove SA 5158 Phone: 1800 369 669 GRAHAMS GARDEN CARE PO Box 7133 Loganholme Post Shop QLD 4128 Phone: 1300 134 035 HI HO CLEAN AND GARDEN 52 Bayview Drive Launceston TAS 7250 Phone: 0408 289 237 JIM’S MOWING Phone: 131 546

SOFT STONE SCULPTURES PO Box 1507 Warriewood NSW 2102 Phone: 02 9811 1298

FIBRENEW INTERNATIONAL LTD 1/47 Sunnyside Road Scarborough Brisbane QLD 4020 Phone: 1 300 954 812

WEEDING WOMEN PO Box 747 Osborne Park DC WA 6916 Phone: 1800 247 484

FILTAFRY 2187 Princes Highway Clayton South VIC 3168 Phone: 1800 666 664

“The FCA encourages its members to maintain standards of conduct worthy of franchise sector professionals.” The Franchise Council of Australia

FISHER & PAYKEL Level 1, 1 Eden Park Drive Macquarie Park NSW 2113 Phone: 1300 650 590 FLAMIN’ SHARP PO Box 353 Bordertown SA 5268 Phone: 0417 877 476 FLIPPIN’ FRESH SEAFOOD 57 McLindens Road Barnawartha North VIC 3691 Phone: 0416 267 485 FORMALWEAR EXPRESS Phone: 1300 367 625

Mobile Franchises ARRIVE ON TIME APPLIANCE REPAIRS 13/1a Elizabeth Street Hastings VIC 3915 Phone: 1300 137 121 AUSSIE MOBILE GROOMING Phone: 1-800-PET-MOBILE AUS1ENERGIS 17 McClure Road Kensington VIC 3431 Phone: 1300 782 217 B & S MOBILE SHARPENING 9 Karnak Court Glen Waverley VIC 3150 Phone: 03 9560 1731 BASE ZERO MOBILE ROCKCLIMBING Phone: 0403 195 162 BOSETTI WINDOW SOLUTIONS Phone: 1300 997 409 BUGROFF PEST BUSTERS 4 Sloss Street Horsham VIC 3400 Phone: 1300 559 799 CAFE2U PO Box 290 Frenchs Forest NSW 1640 Phone: 1300 223 328 (CAFÉ2U) CAPPUCCINO XPRESS 30 Coghlan Road Subiaco WA 6008 Phone: 1300 523 388 COFFEE BELLA 7 Neumann Court Kunda Park QLD 4556 Phone: 1300 721 811 CREPE AFFAIR PO Box 7181 Bondi Beach NSW 2026 Phone: 1300 CREPES (273 737) DRUG SAFE PO Box 1111 Crows Nest NSW 2065 Phone: 1300 DRUGSAFE

GRINNERS CATERING Phone: 1300 731 070 HAIRDRESSERS ON THE MOVE 12 Garie Place Frenchs Forest NSW 2086 Phone: 1300 004 247 HIRE A TRADESMAN PO Box 530 Elsternwick VIC 3185 Phone: 1300 79 HIRE (4473) HITMAN PROFESSIONAL PEST CONTROL 53 Commercial Drive Shailor Park QLD 4128 Phone: 07 3827 5000 HOME ICE CREAM 173-181 McDougall Street Toowoomba QLD 4350 Phone: 07 4699 9980 HOSEMASTERS INTERNATIONAL 17 Kewdale Road Kewdale WA 6986 Phone: 08 9356 1711 INK ON THE RUN PO Box 4109 Illawong NSW 2234 Phone: 1800 465 786 JIM’S PEST CONTROL Phone: 131 546 JIM’S WINDSCREENS Phone: 131 546 MOBILE FILTRATION SERVICES (MANAFRY) 17 Ladymary Terrace Gympie QLD 4570 Phone: 1800 637 638 MOBILE HOSEFIXERS PO Box 3017 Caboolture BC QLD 4510 Phone: 07 5428 0321 NATIONAL DRONES PO Box 2322 Ivanhoe East VIC 3079 Phone: 1300 SKY VIEW (759 843) OVEN & BBQ CLEANING Phone: 0409 202 592

JIM’S TREES Phone: 131 546

ENZED HOSE DOCTORS PO Box 1022 Wodonga VIC 3689 Phone: 1800 651 362

PRISTINE WATER SYSTEMS 2/28 Central Park Avenue Ashmore QLD 4214 Phone: 07 5597 0592

KWIK KERB Phone: 1300 302 551

ESPRESSO MOBILE CAFÉ Phone: 0414 355 947

SHINE IT STAINLESS Phone: +64 21 777 109

LOCAL TREE CARE 22 Kothes Lane Baranduda VIC 3691 Phone: 0417 684 571

FASTWAY COURIERS Level 9, 491 Kent Street Sydney NSW 2000 Phone: 1300 FASTWAY

SMALLPRINT AUS & NZ Unit 4, 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557 2 0 1 8 F R A NCHIS E DIRECTORY | 91

AU S T R A LI A N f ra nchise lis ting s Pet Stores, Products & Services ADVANCE PET SITTING PO Box 6515 Upper Mt Gravatt QLD 4122 Phone: 1300 873 277

Snap-on Tools PO Box 6077 Seven Hills NSW 2148 Phone: AUS - 1800 762 766 NZ - 0800 762 766 Email: sota.franchise@snapon.com Website: www.snapontools.com.au Business description: Snap-on Tools Australia & New Zealand is a mobile franchise operation putting high quality tools and equipment into the hands of mechanics, engineers, and other professional tool users across the country. Snap-on Tools is a subsidiary of Snap-on Incorporated, a leading global innovator, manufacturer of tools, diagnostics and equipment solutions for professional technicians, with an established network of franchise operations across the globe. After more than 25 years in the Australian market, Snap-on continues to perform, providing robust financial results for its network of over 170 franchisees. Extensive training and ongoing support is provided - no previous mechanical experience required. Membership: FCA & FANZ Year established: 1920 Number of franchise outlets: Over 170 Investment required: Start-up cost from $50,000 Training & support: Initial training at the International Training Centre in Dallas, USA. with ongoing training and support once on the road. TENDER LOVING CUISINE Phone: 1300 786 333 THE IRONING ELF 58 Neville Lane Napoleons VIC 3352 Phone: 1300 476 353 TIMBER DOCTOR 2/52 Export Drive Molendinar QLD 4214 Phone: 1300 453 284 TILE RESCUE PO Box 221 Hawks Nest NSW 2324 Phone: 1800 853 335 TOOLFORCE 1 Romford Road Kings Park NSW 2148 Phone: 02 9831 6555 VICTORY CURTAINS AND BLINDS 245 Browns Road Noble Park VIC 3174 Phone: 03 8793 5700 XPRESSO MOBILE CAFE PO Box 57 Carina QLD 4152 Phone: 1300 655 559

“Generally, being in business requires a skill set over and above anything you have needed as an employee.” Chris Reed

AUSSIE POOCH MOBILE Unit 4, 13-15 Brewer Street Burpengary QLD 4505 Phone: 1300 369 369

NOSE TO TAIL DOGWASH 237 Bush Road Albany, Auckland NZ Phone: +64 9 448 2227 TRU BLU DOG WASH PO Box 265 Warrnambool VIC 3280 Phone: 03 9998 5671

Photography

BARK BUSTERS + DOG TRAINING PO Box 139 Dapto NSW 2530 Phone: 1800 067 710

EVENT PHOTOGRAPHY.COM 23 Karall Street Ormeau QLD 4208 Phone: 1300 551 749

CITY FARMERS DOGWASH PO Box 815 Willoughby NSW 2068 Phone: 0402 902 620

FLASH MORFFEW PHOTOS Shop 5034, Level 5 Westfield Bondi Junction NSW Phone: 02 9389 5644

DON’T FRET PET! 67 Cooloolabin Road Yandina QLD 4561 Phone: 1300 307 021

FRAMECOR 4 Vale Street Malaga WA 6090 Phone: 08 9249 5122

DOGTECH Phone: 02 9554 9356

HOUSE GURU Phone: 0430 535 798

DOGUE FRANCHISING 240 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 1998

LITTLE IMAGES Phone: 1800 778 868

HYDRODOG MOBILE DOG GROOMING Suite 14, 209 Toorak Road South Yarra VIC 3141 Phone: 1300 659 055

MSP PHOTOGRAPHY 2 Ball Place Wagga Wagga NSW 2650 Phone: 1800 069 976

JIM’S DOG WASH Phone: 131 546

PIXIFOTO & PORTRAIT PLACE 15 Ferndell Street South Granville NSW 2142 Phone: 02 8718 6900

LONELY PETS CLUB PO Box 1042 Brunswick VIC 3056 Phone 1300 283 353

SANDPIT PHOTOS 28/6 Jubilee Avenue Warriewood NSW 2102 Phone: 02 9979 9334

METRODOGS 26-28 Donaldson Street Corryong VIC 3707 Phone: 02 6076 2888

STARSHOTS GLAMOUR PHOTOGRAPHY 1/113-115 Oxford Street Darlinghurst NSW 2010 Phone: 02 9380 8023

PAMPERED PUP 12 Minimine Street Stafford QLD 4053 Phone: 0408 880 023

TAPSNAP AUSTRALIA 120 Erina Street East Gosford NSW 2250 Phone: 1800 827 762

PAWS PET SITTERS PO Box 728 Everton Park QLD 4053 Phone: 1300 88 PAWS

VIVA LIFE PHOTOGRAPHY Phone: 1300 00 8482

Pool & Spa

PERSONALISED PET PO Box 326 Budgewoi NSW 2262 Phone: 1300 COLLAR (1300 26 55 27)

JIM’S POOL CARE Phone: 131 546

PET CAFE 589 Logan Road Greenslopes QLD 4120 Phone: 07 3397 5477

KINGS C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777

PET MOBILE PO Box 164 Lane Cove NSW 1595 Phone: 1300 137 101

NARELLAN POOLS Suite 201, 2-8 Brookhollow Avenue Baulkham Hills NSW 2153 Phone: 1300 676 657

PETS GALORE 8 Hodgson Street Toowoomba QLD 4350 Phone: 07 4632 6917

POOLWERX 10 Camford Street Milton QLD 4064 Phone: 1800 489 735

PETS PANTRY 7 Hartley Court Rosanna 3084 Victoria Phone: 1300 304 034

SWIMART Phone: 02 9898 8666

PETSTOCK 1/300b Gillies Street Ballarat VIC 3350 Phone: 0422 608 240

“Speak to a wide crosssection of franchisees in different areas.” Andry Graham

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Printing & Copying ICPRINT AND DESIGN Phone: 1800 427 746 KWIK KOPY AUSTRALIA PO Box 1138 North Sydney NSW 2060 Phone: 1300 251 787 LOYALTY PRINT 103/ 270 Pacific Highway Crows Nest NSW 2065 Phone: 1800 208 234 MAIL BOXES ETC (MBE) 54 Alexander Street Crows Nest 2065 NSW Phone: 1800 556 245 MINUTEMAN PRESS 316/19 Milton Parade Malvern VIC 3144 Phone: 03 9832 0873 POSTNET AUSTRALIA Suite 8 / 283 Alfred Street North Sydney NSW 2060 Phone: 02 9953 7070 QUICK COLOURPRINT.COM.AU 7/85-91 Broun Avenue Morley WA 6062 Phone: 1300 784 250 READY STEADY PRINT PO Box 9053 Brighton VIC 3186 Phone: 1300 601 609

CREATIVE BY DESIGN PO Box 1360 Fyshwick ACT 2609 Phone: 1300 366 222

TOP SNAP Level 3, 140 Bundall Road Bundall QLD 4217 Phone: 02 9969 5832

FRUIT PROPERTY Level 1, 188 Latrobe Terrace Geelong VIC 3220 Phone: 03 5249 4949

TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West VIC 3042 Phone: 03 9310 3911

GO GECKO PROPERTY SALES Phone: 07 3633 6900

YONG REAL ESTATE Suite 18, 223 Calam Road Sunnybank Hills QLD 4109 Phone: 07 3373 9888

GO PRIVATE PO Box 7129 Geraldton WA 6530 Phone: 0427 960 812 HARCOURTS Amy Johnson Place Brisbane QLD 4009 07 3839 3100 INDEPENDENT PROPERTY INSPECTIONS 6 Oberon Court Dynnyrne TAS 7005 Phone: 0418 120 828 INSPECT MY HOME 4/9 Millenium Circuit Helensvale QLD 4212 Phone: 1300 337 447 JDL STRATEGIES Suite 11, Glenham Plaza, 17 Karp Crt Bundall QLD 4217 Phone: 07 5557-3888 LAING AND SIMMONS REAL ESTATE 11/15 Castlereagh Street Sydney NSW 2000 Phone: 02 9291 7000

SNAP Ground Floor, Building D 12-24 Talavera Road North Ryde NSW 2113 Phone: 1300 167 032

MBCM STRATA SPECIALISTS 5/2 Compark Circuit Mulgrave VIC 3170 Phone: 03 9560 0770

WORLDWIDE ONLINE PRINTING Unit 31, 112 McEvoy Street Alexandria NSW 2015 Phone: 02 9386 9708

PRD NATIONWIDE GPO Box 2750 Brisbane QLD 4001 Phone: 07 3229 334

Real Estate & Property Services ACE BODY CORPORATE MANAGEMENT 2/222 Beach Road Mordialloc VIC 3195 Phone: 03 9239 5400

PROFESSIONALS SERVICE CENTRE 9/63 Annerley Road Woolloongabba QLD 4102 Phone: 07 3846 1800 PROPERTY GUYS 129 Baptist Street Redfern NSW 2016 Phone: 0434 964887

AIDA REAL ESTATE PO Box 8227 Toowoomba South QLD 4350 Phone: 1300 243 200

RAINE & HORNE Level 5, 55 Harrington Street Sydney NSW 2000 Phone: 02 9258 5400

BARRY PLANT REAL ESTATE Level 2/860 Doncaster Road Doncaster East VIC 3109 Phone: 03 9840 9555

RAY WHITE REAL ESTATE Level 26, 111 Eagle Street Brisbane QLD 4000 Phone: 07 3231 2200 RE/MAX AUSTRALIA Phone: 07 3007 9000

BEVANS REAL ESTATE 10/345 Lawrence Hargrave Drive Thirroul NSW 2515 Phone: 02 4267 3444 BIGGIN & SCOTT Level 1, 946 High Street Armadale VIC 3143 Phone: 03 9828 4500 CENTURY 21 AUSTRALIA Level 3, 33 York Street Sydney NSW 2000 Phone: 02 8295 0600 CHANGINGPLACES PO Box 139 Balaclava VIC 3183 COLDWELL BANKER PO Box 5009 Gold Coast Main Centre Phone: 07 5528 3088

REAL ESTATE INVESTAR 40 Commercial Drive Ashmore QLD 4214 Phone: 1300 737 782 RESICERT PROPERTY INSPECTIONS PO Box 22 Midland DC WA 6936 Phone: 1800 737 423 R&W REAL ESTATE Level 10, 6-10 O’Connell Street Sydney NSW 2000 Phone: 02 9299 8177 RICHARDSON AND WRENCH Phone: 02 9299 8177 STOCKDALE & LEGGO Building 6, Suite 61, 195 Wellington Road Clayton VIC 3168 Phone: 03 9529 4955

Recreation & Leisure DESIGN IMPORTANCE 105 Parer Road Airport West VIC 3042 Phone: 1300 650 309 JOHNNO’S CAMPER TRAILERS PO Box 113 Maryborough QLD 4650 Phone: 1300 725 451 POLE DIVAS Studio 3/22 Cecil Place Prahran VIC 3181 Phone: 03 9529 3399

Rent or Hire AARONS COFFEE AT WORK 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365 BCT TRANSFERS Brisbane Airport 42-44 Qantas Drive Brisbane Airport QLD 4009 Phone: 1300 763 005 BOAB BOAT HIRE PO Box 3140 Minnamurra NSW 2533 Phone:1300 002 622 BUDGET RENT A CAR AUSTRALIA Tower B Level 1 197 Coward Street Mascot NSW 2020 Phone: 02 9578 1000 CFM (CORDLESS FILTER MACHINE) Phone: 0401 838 040 CIVIC VIDEO Locked Bag 5001 Alexandria NSW 2015 Phone: 02 9206 8800 FRENCHAMS INDOOR PLANT HIRE 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 HERTZ AUSTRALIA Level 15, 636 St Kilda Road Melbourne VIC 3004 Phone: 03 9698 2444 HIRE FOR BABY 605 Keilor Road Niddrie VIC 3042 Phone: 1300 363 755 HOME ENTERTAINMENT EXPRESS Phone: 1800 736 897 JIM’S SKIP BINS Phone: 131 546 LOCAL APPLIANCE RENTALS 807, 1 Queens Road Melbourne VIC 3004 Phone: 1800 980 650

2 0 1 8 F R A NCHIS E DIRECTORY | 93

AU S T R A LI A N f ra nchise lis ting s MR RENTAL 483 Lutwyche Road Lutwyche QLD 4030 Phone: 07 3622 2888

AGL RETAIL ENERGY Locked Bag 1837 St Leonards NSW 2065 Phone: 02 9921 2999

BEACON LIGHTING 5 Bastow Place Mulgrave VIC 3170 Phone: 03 8561 1555

NETWORK CAR & TRUCK RENTALS PO Box 210 Bundoora MDC VIC 3083 Phone: 03 9326 0631

BEDS FOR BACKS 1640 Hume Highway Campbellfield VIC 3061 Phone: 03 9359 6004

OZERENTALS PO Box 156 Moonah TAS 7009 Phone: 0414 898 095

BEDSHED Phone: 03 9439 5594

RENT THE ROO PO Box 2150 Howrah LPO TAS 7018 Phone: 02 6247 3826 RENT WITH STYLE PO Box 2960 Rowville VIC 3178 Phone: 1300 73 23 83 THE FRENCHAMS GROUP 21 Wadhurst Drive Boronia VIC 3155 Phone: 03 9887 4755 THRIFTY CAR RENTAL 52-60 Kent Road Mascot NSW 2020 Phone: 02 8337 2700 TROPICAL PLANT RENTALS 6 Pedvin Place Annangrove NSW 2156 Phone: 1800 631 365

Retail

7-Eleven Stores Pty Ltd contact Details: QLD: Brett Reading Email: bzr@7eleven.com.au Phone: 0407 877 674 VIC/WA: Peter O’Hara Email: pwo@7eleven.com.au Phone: 0408 175 534 NSW: Shayne Boogaard Email: szh@7eleven.com.au Phone: 0418 136 156 Website: www.7elevenfranchise.com.au Business description: At 7-Eleven, we take a different approach to franchising. We take care of the things that are a hassle about being a small business owner, and provide you with support every step of the way. We’re looking for people with bundles of energy, love providing customers with great service, are great leaders and communicators and have an eye for detail. So if you think you’ve got what it takes, we’d love to hear from you. Membership: FCA, AACS Year established: 1977 Number of franchise outlets: 670+ Investment required: $400,000 to $1,000,000+ Training & support: Intensive 8 week training course and extensive ongoing support Locations available: VIC, NSW, QLD, ACT, WA ACCOLADES AND MORE PO Box 348 Wyong NSW 2259 Phone: 02 4353 8583

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AMBER GROUP AUST P/L 37 Bessemer Street Blacktown NSW 2148 Contact: Greg Lynch Phone: 02 9621 0400 Fax: 02 9621 0401 Email: glynch@ambertiles.com.au Website: www.ambertiles.com.au Business description: Established in 1973, Amber is Australia’s largest network of paving and tile retail franchises. Amber has over 40 years’ experience in providing hard flooring advice, service and solutions to customers in the core business areas of floor tiles, wall tiles, natural stone, pavers, retaining walls and associated products. Strong brand and strap line – Amber has the answer... Membership: FCA Year established: Amber 1973, Franchising 1996 Number of franchise outlets: 24 franchised 3 company owned Initial franchise fee: Nil Investment required: Dependent on store and site: $150K - $350K plus stock Training & support: Initial & ongoing training and support in business & product Locations available: NSW, ACT & QLD AMCAL - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 ANDERSENS FLOOR COVERINGS 29 Western Drive Gatton QLD 4343 Phone: 1800 016 016 APCO SERVICE STATIONS 343-355 Thompson Road Geelong North VIC 3215 Phone: 03 5278 6988 AUSSIE DISPOSALS Cnr Pound Road & South Gippsland Highway Dandenong VIC 3175 Phone: 03 9799 5777 AUSTRALIA POST GPO Box 1777 Melbourne VIC 3001 Phone: 1800 657 975 AUTOPRO 72-92 Station Street Nunawading VIC 3131 Phone: 03 8878 1111 BARBEQUES GALORE PO Box 195 Sydney Markets NSW 2129 Phone: 02 9735 4111 BATTERY BAR C/ 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 BATTERY WORLD PO Box 46 Brisbane Market QLD 4106 Phone: 07 3373 1760

BETTA ELECTRICAL (BSR GROUP) 18/56 Lavarack Avenue Eagle Farm QLD 4009 Phone: 07 3414 8737 BEV MARKS BEDS AUSTRALIA 39 Technology Circuit Hallam VIC 3803 Phone: 03 8795 7900 BCF STORES P/L 4 Global Plaza Oxenford QLD 4210 Phone: 07 3482 7500 BICYCLE SUPERSTORE Unit 4 / 1488 Ferntree Gully Road Knoxfield VIC 3180 Phone: 03 9764 2233 BIKE FORCE 23154 Docklands Docklands VIC 8012 Phone: 03 9600 2050 BLUE SPIRIT PO Box 1318 East Doncaster VIC 3109 Phone: 03 9663 7045 BRIGHT EYES SUNGLASSES PO Box 208 Red Hill QLD 4059 Phone: 07 5495 7949 BRIGGENS 5 Silver Grove Nunawading VIC 3131 Phone: 03 9879 1484 BSR GROUP PO Box 1296 Eagle Farm QLD 4009 Phone: 07 3414 8700 CAKE IT AWAY Level 1,426 Merrylands Road Merrylands NSW 2160 Phone: 02 9637 2555 CALTEX AUSTRALIA Level 24, 2 Market Street Allianz Centre Sydney NSW 2000 Phone: 02 9250 5000 CARPET COURT FLOORING CENTRES Building 2, Level 1 195 Wellington Road Clayton VIC 3168 Phone: 1300 CARPET (22 77 38) CARTRIDGE WORLD Ground Level 200 Greenhill Road Eastwood SA 5063 Phone: 08 8274 0900 CASHMART (AUST) 305-307 Lonsdale Street Dandenong VIC 3175 Phone: 03 9706 9911 CHEMIST KING - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

“Ask questions. Do your own research.” Gavin Culmsee

GOOD GAMES Level 1, 857 George Street Sydney NSW 2000 Phone: 02 9281 1760 GUARDIAN - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215

CLARK RUBBER Administration Building, 254 Canterbury Road Bayswater VIC 3153 Phone: 13 80 90 or 03 8727 9999 Contact: Dirk Heinert Email: dirk.heinert@clarkrubber.com.au Website: www.clarkrubber.com.au/franchise Business description: Clark Rubber is a well-known and iconic Australian business, and has been a part of the retailing landscape for 70 years. Clark Rubber commenced franchising in 1995 and since then has grown its store network to more than 60 locations nationwide. In 2006 Clark Rubber was awarded the prestigious ‘Franchisor of the Year’ honour by the Franchise Council of Australia, and today, Clark Rubber is Australia’s leading foam, rubber and pool retailer. Clark Rubber offers a unique business proposition which includes business development, site selection, comprehensive training and ongoing marketing and IT support. Membership: FCA, SPASA Year established: Franchising in 1995 Number of franchise outlets: 60 Initial franchise fee: $60,000 Investment required: From $420,000 + GST Training & support: 3 weeks comprehensive and ongoing. Locations available: Nationwide COLLINS BOOKSELLERS Level 2, 86 Bourke Street Melbourne VIC 3000 Phone: 03 9654 7400 COMPLETE FRAMING PO Box 8193 Maroochydore DC QLD 4558 Phone: 07 5443 9372 COST LESS PLANTS Lot 1 Seaview Road Yatala Vale SA 5126 Phone: 08 8289 3393 DARRIWILL FARM GOURMET FOOD & GIFT MERCHANTS 24 Holmes Street North Geelong VIC 3215 Phone: 03 5277 2775 DIA ORO JEWELLERS 79 May Road Lalor VIC 3075 Phone: 9465 6111 DISCOUNT DRUG STORES - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 DOLLAR CURTAINS Factory 8/97-107 Canterbury Road Kilsyth VIC 3137 Phone: 03 9237 1200

“The Code provides a seven-day cooling off period for all new franchisees.”

Dr Boom Communications 2/56-58 Buffalo Road Gladesville, NSW 2111 Contact: Jack Zervos Phone: 1800 DR BOOM (1 800 37 2666) Email: franchising@drboom.com.au Website: www.drboom.com.au Business description: Dr Boom has brought technology and fashion together since 1994. We have been both the leaders and innovators in mobile devices with brands such as Beats, JBL, Diesel, Kate Spade and Bodyguardz. Our category leading marketing and promotional activities and an innovative vending program across the east coast continues to set the standard. Join the Boom, find out why, go to: https://youtu.be/VYo_3NVpMdI Year established: 1994 Number of franchise outlets: 5 Initial franchise fee: $75,000.00 Investment required: $195,000.00 Training & support: 4 weeks Locations available: On application DRUMMOND GOLF SHOPS PO Box 309 Braeside DC VIC 3195 Phone: 03 9565 1400 DYMOCKS 428 George Street Sydney NSW 2000 Phone: 02 9224 0491 EARTHBORN 30 Collingwood Street Albion QLD 4010 Phone: 07 3385 8500 FLOWERS BY FRUIT 5/328 King Georges Road Beverly Hills NSW 2209 Phone: 1300 767 325 FOODWORKS Level 1, 1601 Malvern Road Glen Iris VIC 3146 Phone: 03 9809 8600 FORTY WINKS 8 Holly Drive Dingley VIC 3172 Phone: 03 9558 0044 FREECHOICE STORES PO Box 87 Oxenford QLD 4210 Phone: 07 5573 3755 FREEDOM FURNITURE Level 4, 1 Epping Road North Ryde NSW 2113 Phone: 02 9882 9000 GAMETRADERS 314 Glen Osmond Road Myrtle Bank SA 5064 Phone: 08 8338 2557

HAIRCHOICE Phone: 0416 658 111 HAIRHOUSE WAREHOUSE Level 1, 605 Doncaster Road Doncaster VIC 3108 Phone: 03 9234 2200 HEALTHY LIFE 316 Horsley Road Milperra NSW 2214 Phone: 02 9772 7173 HORSELAND Locked Bag 1B Number 11 Nunawading VIC 3131 Phone: 03 9845 0645 HOUSE 425 St Kilda Road Melbourne VIC 3004 Phone: 03 9863 2388 HOWARDS STORAGE WORLD 4/49 Frenchs Forest Road Frenchs Forest NSW 2086 Phone: 02 9452 8888 IGA 218 Bannister Road Canning Vale WA 6155 Phone: 08 9311 6000 INBLOOM FLORIST Hornsby Westfield - K 102A Cnr Florence & Hunter St Hornsby NSW 2077 Phone: 02 9477 3177 IN.CUBE8R GALLERY 321 Smith Street Fitzroy VIC 3065 Phone: 03 9995 8643 INKSPOT 34 Percy Street Mordialloc VIC 3195 Phone: 1300 INKSPOT (465 776) INSPIRATIONS PAINT PO Box 705 Warners Bay NSW 2282 Phone: 02 4903 8777 KELLY SPORTS Suite 1, 1 Cookson Street Camberwell VIC 3124 Phone: 03 9384 2204 KENNY’S CARDIOLOGY Phone: 1300 605 002 KING OF THE PACK Suite 3, Level 1, 64-70 Main Street Blacktown NSW 2148 Phone: 02 9676 4122 LAUBMAN AND PANK PO Box 1908 Macquarie Centre North Ryde NSW 2113 Phone: 1800 623 957

GO LOANS Phone: 08 8363 8800

LUXAFLEX – HUNTER DOUGLAS 3338 Victoria Road Rydalmere NSW 2116 Phone: 02 9638 8000

GODFREYS Level 1, Bldg 2 Brandon Business Park 530 Springvale Rd, Glen Waverley VIC 3150 Phone: 03 8542 2110

MADE IN JAPAN 1-7 Wynyard Street South Melbourne VIC 3205 Phone: 03 9690 0001

Jane Garber-Rosenzweig 2 0 1 8 F R ANCHIS E DIRECTORY | 95

AU S T R A LI A N f ra nchise lis ting s MAGGIES KITCHEN STORE 56 Hesse Street Queenscliff VIC 3225 Phone: 03 5258 4141

SLEEPY’S Unit 9/16 Metroplex Avenue Murrarie QLD 4172 Phone: 07 3895 4100

MARY RYAN’S 40 Park Road Milton QLD 4064 Phone: 07 3510 5000

SNOOZE 21 A Shierlaw Avenue Canterbury VIC 3126 Phone: 0427 401 169

MATCHBOX c/- Level 5, 530 Collins Street Melbourne VIC 3004 Phone: 1300 FRANCHISE

SOLOMONS FLOORING PO Box 166 Mulgrave VIC 3170 Phone: 1800 765 666

METRO TILES 192 Granite Street Geebung QLD 4034 Phone: 07 3216 5800

SPECSAVERS 520 Graham Street Port Melbourne VIC 3207 Phone: 03 8645 0700

MIND GAMES 244 Swanston Street Melbourne VIC 3000 Phone: 03 9663 2828

SPORTSCO Suite G03, 53 Coppin Street Richmond VIC 3121 Phone: 03 8420 1500

MINIT AUSTRALIA PTY LTD – MISTER MINIT 90-96 Bath Road Kirrawee NSW 2232 Phone: 02 9521 9100

SPORTSPOWER 169 Burnley Street Richmond VIC 3121 Phone: 03 9254 0118

MLN - MOBILE LAPTOPS AND NOTEBOOKS 75 Peel Street West Melbourne VIC 3003 Phone: 03 9328 8777

STRATHFIELD Phone: 13 11 77

OPSM 75 Talavera Road North Ryde NSW 2113 Phone: 02 9815 2333 OZ DESIGN FURNITURE PO Box 3598 Rouse Hill NSW 2155 Phone: 02 8887 9444 OZSPY Unit 6, 42 Burnside Road Stapylton QLD 4207 Phone: 07 3382 7497 PACK & SEND Unit 6, 43 Heathcote Road Moorebank NSW 2170 Phone: 02 8778 5699 PARAFFINE 15 Thomas Street Brunswick VIC 3056 Phone: 0418 324 384 PHARMASAVE - SIGMA HEALTHCARE 3 Myer Place Rowville VIC 3178 Phone: 03 9215 9215 PRICE ATTACK 130 Links Avenue South, Eagle Farm QLD 4009 Phone: 1300 854484 PUMA ENERGY Level 1, North Tower, Green Square, 515 St Pauls Terrace Fortitude Valley QLD 4006 Phone: 1300 723 706 REGAL MATTRESS 167 Browns Road Noble Park VIC 3174 Phone: 03 9795 6300 REVOLUTION CD 49 Monaro Street Queanbeyan NSW 2620 Phone: 02 6297 0067 SHAVER SHOP Level 3, Office Tower 2, Chadstone Shopping Centre 1341 Dandenong Road Chadstone VIC 3148 Phone: 03 9840 5900 SHEDS N MORE Factory 6, 2122 Hume Highway Campbellfield VIC 3061 Phone: 03 9308 0222 96 | 2 0 1 8 FR A NCHISE DIRE C T O RY

STRUDDY’S SPORTS 82 Bryants Road Loganholme QLD 4129 Phone: 07 3209 6100 SUPANEWS Level 13/110 Mary Street Brisbane QLD 4000 Phone: 07 3221 0211 THE ATHLETE’S FOOT AUSTRALIA Locked Bag 8 Redfern NSW 2016 Phone: 02 8310 0000 THE COMPLETE GARDEN 25 Hesling Court Bendigo VIC 3550 Phone: 03 5443 3551 THE CONFECTIONERY & PARTY SHOP 298 Wyndham Street Shepparton VIC 3630 Phone: 03 5822 0877 THE COUNTRY BREWER 1/148 Toongabbie Road Girraween NSW 2145 Phone: 02 9896 1366 THE GOOD FEET STORE Shop 5a/88 Park Avenue Kotara NSW 2289 Phone: 02 4957 4230

TSG Franchise Management PO Box 559 South Melbourne VIC 3205 Phone: 03 8698 9600 or 1800 777 079 Fax: 03 8698 9655 Email: enquire@tsgfranchise.com.au Website: www.tobaccosg.com Business description: The TSG story began over 20 years ago as a single store and it was from this moment that we made a commitment to our customers and our franchisees to be best in class within retail. With instant brand recognition and an elite level of professional operational excellence unlike any other, TSG lead the way in providing innovative franchise solutions and best practice franchise management for our franchisees. Some key differentiators are our bright vibrant design, clear brand vision, unique retail experience and our ability to offer franchisees an innovative retail strategy. Membership: Franchise Council of Australia Year established: 1996 Number of franchise outlets: >440 Initial franchise fee: $1000-$3000 Investment required: $150K and $200K Training & support: YES Locations available: ALL UNITED PETROLEUM 200 Hoddle Street Abbotsford VIC 3067 Phone: 03 9413 1400 VAST FURNITURE & HOMEWARES 15-17 Millennium Cct Helensvale QLD 4212 Phone: 07 3252 7675 WILD CARDS & GIFTS Suite 3.06 Axis Corporate Centre 46-50 Kent Rd, Mascot NSW 2020 Phone: 02 9098 2800 WORKOUT WORLD Phone: 0402 733 092

Signs & Graphic Services

THE INK SHOP PO Box 624 Bellara QLD 4507 Phone: 07 3408 6421

AVANTI SIGNS 18A Pittwin Road Capalaba QLD 4157 Phone: 1800 617 100

THE MATTRESS SUPERMARKET Aspley Homemaker Centre Cnr Zillmere & Gympie Road Aspley QLD 4034 Phone: 07 3683 4499

SIGN*A*RAMA Phone: 1800 662 663

THE ORIGINAL POSTER COMPANY 7/6 Transport Place Molendinar Qld 4214 Phone: 07 5597 2300 TILE MART 506 Geelong Road (Cnr Tottenham Pde) Tottenham VIC 3012 Phone: 03 9325 3000 TOTAL TOOLS 19 Grimes Court Derrimut VIC 3030 Phone: 03 9394 4300 TOYWORLD Phone: 03 5562 7362

SIGNS ON THE MOVE PO Box 299 Geelong VIC 3220 Phone: 0408 322 289 SIGNWAVE World Link Centre, Suite 114 189E South Centre Road Tullamarine VIC 3043 Phone: 03 9604 5200

“There’s nothing more exciting than opening up your new franchise.” Claire Wilson

Telecommunications

Travel

ALLPHONES Level 7, 3 Rider Blvd Rhodes NSW 2138 Phone: 13 8000

CON-X-ION PO Box 283 Ashmore City QLD 4214 Phone: 07 5556 9888

CRAVE COMMUNICATIONS PO Box 1131 Newport NSW 2106 Phone: 02 8705 6205

HARVEY WORLD TRAVEL PO Box 6004, Shoppingworld North Sydney NSW 2059 Phone: 02 9957 3688

TELCOINABOX 10/9 Hunter Street Sydney NSW 2000 Phone: 1300 683 526

JETSET TRAVELWORLD GROUP Level 3, 77 Berry Street North Sydney NSW 2060 Phone: 02 8229 4000

TELECHOICE 74 Eastern Road South Melbourne VIC 3205 Phone: 03 8699 2555 WIRELESS ANYWHERE GROUP Unit 1, 76 Reserve Road Artarmon NSW 2064 Phone: 1300 665 014 ‘yes’ OPTUS SHOP Singtel Optus Pty Limited 1 Lyonpark Rd, Macquarie Park NSW 2113 Phone: 02 9870 7495

Trade & Services ECOSMART HOT WATER PO Box 6089 Silverwater NSW 2128 Phone: 133 326 FOX MOWING Phone: 1800 369 669 JIM’S ANTENNA’S Phone: 131 546 JIM’S ELECTRICAL Phone: 131 546 JIM’S GLASS Phone: 131 546 JIM’S PLUMBING Phone: 131 546 JIM’S SECURITY DOORS Phone: 131 546 JIM’S SOLAR Phone: 131 546 PLATINUM ELECTRICAL CONTRACTORS PO Box 6234 Rouse Hill NSW 2155 Phone: 1800 752 846 SCROOZ 5-11 Jardine Drive Redlands Business Park Redland Bay QLD 4165 Phone: 07 3829 1993 SHOWER SURGEON PO Box 208 Oaklands Park SA 5046 Phone: 0412 135 647 SUPER GREEN SOLUTIONS 161 Ingham Road, West End Townsville QLD 4810 Phone: 07 4772 7655

“It is crucial that you seek independent advice from a lawyer, business adviser and accountant.”

vending AUSTVENDING 261 Church Street Prospect SA 5082 Phone 1300 769 967 BOX CORPORATION PO Box 156 North Fremantle WA 6159 Phone: 08 9200 2251 CUPA NUTZ 3 Herbert Street Parkdale VIC 3195 Phone: 0425 838 800 FIVE HIGH VENDING SYSTEMS Phone: 0421 603342 GAMEKING AUSTRALIA PO Box 348 Morisset NSW 2264 Phone: 0414 868 500 JUST NOW VENDING Baulkham Hills NSW Phone: 0411 111568 KOALA KRANE Unit 204/360 Marine Parade Labrador QLD 4215 Phone: 0427 888 635 KOOLER ICE Phone: 1800 858 3025 MOVIEMATE AUSTRALASIA PO Box 944 Bribie Island QLD 4507 Phone: 0458 818 706 PROVENDER VENDING Unit 3, 207 Young Street Waterloo NSW 2017 Phone: 1800 121 111 RP VENDING Unit 23, 9 Powells Road Brookvale NSW 2100 Phone: 1800 066 112

Workplace Health & Safety HIP POCKET WORKWEAR & SAFETY 27-31 Kennedy Street East Bendigo VIC 3550 Phone: 03 5441 6445 SAFETYQUIP PO Box 1332 Noosa Heads QLD 4567 Phone: 07 5455 3822 TESTEL PO Box 291 Unley SA 5061 Phone: 1300 881 116 THE DRUG DETECTION AGENCY Phone: 1300 4DETECTION

Dr Michael Schaper 2 0 1 8 F R ANCHIS E DIRECTORY | 97

n ew zeala nd f ra nchise lis ting s accounting & financial services BUSY BOOKKEEPING PO Box 851 Robina QLD 4226 AUS Phone: +61 7 5553 8200

Advertising & Marketing GIGGLE TV Phone: 06 355 3480

FINAL TOUCH PO Box 1083 Cambridge 3450 Phone: 09 358 1141 IMPORT4LESS Phone: 03 528 1003

CAL SYSTEMS PO Box 221 Waikanae Phone: 04 293 6899

HONDA PO Box 97-340 South Auckland Mail Centre Manukau City Phone: 09 262 7304

CFO ON-CALL PO Box 9415 Wyoming NSW 2250 AUS Phone: 0800 180 400

MAG & TURBO WAREHOUSE PO Box 97528 Manakua Phone: 0800 MAGS 4 U

ENABLEME PO Box 498 Shortland Street, Auckland Phone: 021 760 046 FIFO CAPITAL PO Box 851 Robina QLD 4226 AUS Phone: 0800 333 436 FIRST CLASS ACCOUNTS PO Box 851 Robina DC QLD 4226 AUS Phone: 0800 777 552 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland NZ Phone: 09 634 3150 JUST LOANS PO Box 2560 Dunedin 9044 Phone: 0800 333 455 MIKE PERO MORTGAGES PO Box 2060 Christchurch 8015 Phone: 03 377 7440 NEW ZEALAND HOME LOANS PO Box 161 Hamilton 3240 Phone: 07 839 0998 NEW ZEALAND POST & KIWIBANK Level 12, New Zealand Post House 7 Waterloo Quay Wellington 6011 Phone: 09 336 8284 SMALL BUSINESS ACCOUNTING PO Box 47 818 Ponsonby, Auckland Phone: 0800 114 722 THE INTERFACE FINANCIAL GROUP Phone: 09 302 7704

“Be humble and listen to what others are saying to you and be able to respond. When things go wrong be prepared to sit down and discuss the problem.” Dr Michael Schaper

Redworx National Franchise Support Office Lower Hutt Contact: 0800 REDWORX (7339679) Contact: Dale Anderson Email: dale.anderson@redworx.co.nz Website: www.redworx.co.nz Business description: Redworx began way back in 2004 as Red Energy Promotions in Australia and now, we’re right here in NZ, powered by a passionate bunch of Kiwi Brand Wizards. Starting off as a red hot ball of creative energy, we’ve grown that into a passion for helping our clients brands succeed so, if B2B sales is your game, talk to us about building your very own Redworx business. One Man Band or Multi Sales Person Territories available. Membership: APPA (Australasian Promotional Products Association) Year established: Original Business 2004 Number of franchise outlets: 3 in New Zealand, 5 in Australia. Initial franchise fee: Territories start at $40,000+gst. Finance available to approved applicants. Investment required: Varies depending on Territory and cashflow requirement. Training & support: Two week Induction Training, Ongoing Business Management and Sales Support. Regular Territory visits by the Franchise Support Team, an online product forum and Franchisee Get Togethers means the right support to grow your business is always close at hand. Locations available: Franchises available across New Zealand and Australia.

Automotive Products & Services

MAZDA NEW ZEALAND PO Box 132057 Sylvia Park Auckland 1644 Phone: 0800 800 626 MIDAS NEW ZEALAND PO Box 305521 Triton Plaza, North Shore Auckland 0757 Phone: 09 415 0232 MINI TANKERS FUELS & OILS Unit 3, 110 Mays Road Onehunga, Auckland Phone: 09 622 2671 MOTIVITY FRANCHISING Suite 170, 15 Albert Avenue Broadbeach QLD 4218 AUS Phone: +61 425 239 863 NOVUS Phone: 03 366 0870 OIL CHANGERS NEW ZEALAND Unit 12 / 14 Acheron Drive Christchurch Phone: 03 343 6080 PIRTEK 10 Ross Reid Place East Tamaki Auckland Phone: 09 274 6925 PIT STOP PO Box 12240 Penrose Auckland Phone: 09 634 3666

0800 2 FIX IT Phone: 0800 234 948

RESIN WELD Phone: 0-9-827 6153

AA AUTO SERVICE & REPAIR PO Box 5 Auckland Phone: 09 966 8800

SNAP-ON TOOLS PO Box 6077 Seven Hills NSW 2148 AUS Phone: 0800 762 766

AUTO ONE PO Box 3342 Napier Phone: 06 843 5949

SUCKIE MOTO FRANCHISING PO Box 54224 The Marina Auckland 2144 Phone: 021 278 2566

COLORGLO INTERNATIONAL Phone: 09 524 6214 DRI WASH ‘N GUARD PO Box 3410 Narrellan DC NSW 2567 AUS Phone: +61 2 4648 6100 ENZED Private Bag 14906, Panmure, Mount Wellington Auckland Phone: 09 574 1744 EXTREME AUTOMOTIVE PARTS DISTRIBUTORS PO Box 1518 Hamilton Phone: 0800 498 7363

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MARSHALL BATTERIES PO Box 36026 Lower Hutt Wellington Phone: 04 568 4269

THE TOUCH UP GUYS 444b Beach Road Murrays Bay Auckland 0630 Phone: 0800 759 363 THE WHEEL MAGICIAN 5 Tania Way Paparangi, Wellington Phone: 0800 537 233

“Be clear on exactly what it is you want.” Tania Allen

Beauty Products & Services CACI 7c Taylors Road Morningside, Auckland Phone: 0800 438 438 JUST CUTS Phone: 09 360 9603 LUSH LASHES 29a Marina Grove Lower Hutt Wellington Phone: 0800 587 4527 RODNEY WAYNE PO Box 825 Shortland Street Auckland 1140 Phone: 09 358 4644 TEETH WHITENING ASSOCIATES Suite 1 (Ground Floor) 291 Tamaki Drive, Kohimarama Auckland 1071 Phone: 09 578 3282 TONI&GUY Phone: 09 847 9219 WAXNLASER Phone: 0800 838 329

Building Products & Services A BUYER’S CHOICE HOME INSPECTIONS Phone: 0800 863 636 ACCESSMAN 2 Alloy Street Sockburn Christchurch Phone: 03 341 3566

FLOORING DESIGN PO Box 5136 Greenmeadows, Napier 4145 Phone: 027 559 2281 GENERATION HOMES Phone: 0274 908 399 G.J. GARDNER 19 Tarndale Grove Albany 0751 Phone: 09 415 2488 GRANITE TRANSFORMATIONS 7/5 Talavera Road North Ryde NSW 2113 AUS Phone: +61 2 8817 5900 HAMMER HARDWARE Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9953

HRV VENTILATION Phone: 0800 HRV123 HYDRAULINK PO Box 12826 Penrose Auckland Phone: 09 525 2626 JENNIAN HOMES PO Box 847 Tauranga 3140 Phone: 07 578 2301

CORESTEEL BUILDINGS Phone: 09 438 1562

KITCHEN STUDIO 447B Blenheim Road Middleton, Christchurch Phone: 03 964 4580

FIREWATCH LIMITED 8c Piermark Drive Albany Auckland 0632 Phone: 09 415 3337 FIX IT BUILDING SERVICES PO Box 31632 Lower Hutt Wellington Phone: 09 444 4167 FLETCHER ALUMINIUM PO Box 14107 Panmure, Mount Wellington Auckland Phone: 09 574 1500

MR SANDLESS NZ Phone: 0800 744 693

NAVIGATION HOMES 673 Karaka Road Auckland 2580 Phone: 09 294 6135

KINETIC ELECTRICAL PO Box 8628 Havelock North Hawke’s Bay Phone: 06 878 1103

DREAM DOORS PO Box 31 Lake Hawea 9345 Phone: 03 443 5133

MR PLUMBER PO Box 112-305 Auckland 1642 Phone: 0800 800 202

HOTONDO HOMES Australia Phone: +61 3 9559 5000

AERIAL MASTER 345a Rosetta Road Paraparaumu Wellington 5032 Tel: 0272 218 763

DIAMOND FUSION PO Box 60351 Titirangi 0642 Phone: 0800 667 278

MR FENCERS SYSTEMS PO Box 5343 Frankton Hamilton Phone: 07 855 6010

NAKED POOL COMPANY 24 McColl Street Newmarket Auckland Phone: 0800 204 044

JUST CABINS PO Box 68171 Newton Auckland 1145 Phone: 021 716 776

DECK AND FENCE PRO 378 Crawford Road Te Puna, Tauranga 3171 Phone: 07 5525 311

MODA PO Box 21709 Henderson Auckland Phone: 09 835 2221

HORIZON HOMES PO Box 805 Orewa, Auckland Phone: 027 412 5373

ADEN FRANCHISE GROUP 10 Boston Road Mt Eden Auckland Phone: 09 377 6311

CUTSHOP 67/H Elizabeth Knox Place Mt Wellington Auckland Phone: 0800 CUTSHOP (+64 9 666 632)

MITRE 10 Private Bag 102925 North Shore Mail Centre Auckland Phone: 09 443 9900

KITCHENS REFRESHED PO Box 75-937 Auckland Phone: 0800 100 130 LANDMARK HOMES NZ PO Box 500 Tauranga Phone: 07 578 2295 LASER ELECTRICAL GROUP PO Box 19005 Avondale Auckland Phone: 09 820 3800 LASER PLUMBING PO Box 19005 Auckland 1746 Phone: 09 820 3800 LATITUDE HOMES PO Box 72512 Papakura 2244 Phone: 09 298 5811 LOCKWOOD HOMES Private Bag RO 3034 Rotorua Phone: 07 347 7691 MAGNETITE Australia Phone: +61 2 9565 4070

NEW ZEALAND HEAT PUMPS PO Box 35202 Shirley Christchurch Phone: 0800 200 400 NZ FLOORSANDING CO PO Box 13286 Tauranga 3141 Phone: 0800 693 566 PINKFIT PO Box 12 069 Penrose, Auckland Phone: 021 814 113 PLACEMAKERS 150 Marua Road Mt Wellington 1134 Auckland City Phone: 09 525 5100 PLUMB’IN Private Bag 300 987 Albany, Auckland Phone: 09 448 0280 PREP & PAINT PRO Phone: 07 552 5311 PROVISTA BALUSTRADE SYSTEMS Phone: 0275 961 264 RAINCATCHER SYSTEMS Phone: 0800 724 622 REALTY RETURNS, THE PROPERTY IMPROVERS Phone: 09 213 7993 REFRESH RENOVATIONS PO Box 109 193 Newmarket Auckland Phone: 09 531 5357 REZLAB GROUP HOLDINGS 57 Higgins Road Hamilton Phone: 0800 REZLAB SHED BOSS Phone: 0 7 579 1525 SIGNATURE HOMES PO Box 305393 Triton Plaza North Shore City 0757 Phone: 09 415 2468 SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147

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n ew zeala nd f ra nchise lis ting s SUNBRIGHT LAMP DISTRIBUTORS Phone: 09 478 9824 SUPERBUILD Phone: 0800 GO 4 SUPER

DESIGN IMPORTANCE 420 Mt Alexander Road Ascot Vale VIC Australia Phone: +61 4 1430 3080

TACA NZ Australia Phone: +61 3 8727 5000

DISTRIBUTION INTERNATIONAL PO Box 36611 Merivale Christchurch 8146 Phone: 0800 366 116

TASMAN INSULATION PO Box 12 069 Penrose Auckland Phone: 09 579 2139 THE BARN COMPANY Phone: 09 438 1562 TINT PRO PO Box 13 108 Onehunga Phone: 0800 846 877 VENLUREE Phone: 09 913 4185 VERSATILE HOMES AND BUILDINGS Phone: 0274 970 128 UVTEC PO Box 20 Tauranga Phone: 07 548 2723 WARMUP NEW ZEALAND Phone: 09 820 3850 WET SEAL PO Box 33-720 Takapuna Auckland Phone: 0800 436 000 WINDOW DRESSINGS Phone: 021 345 109

Business Services ACARDO WORKPLACE SAFETY SUPPLIES Phone: 0508 ACARDO ACTIONCOACH Phone: 09 575 5790 ADVANCE INTERNATIONAL 663 Great South Road Penrose Auckland 1061 Phone: 0800 223826 APPARELMASTER PO Box 38456 Wellington Mail Centre Lower Hutt 5045 Phone: 04 569 3652 ARMSTRONG SMARTER SECURITY Phone: 029 474 9007 BBX MANAGEMENT PO Box 803 L4 106 Gloucester Street Christchurch Phone: 03 372 1562 BEVINCO PO Box 12 195 Beckenham Christchurch Phone: 03 332 6560 BIG PADDLE COMPANY Phone: 09 630 7710 CAD PARTNERS PO Box 65 313 Mairangi Bay Auckland Phone: 0800 180 400 COMPLETE FIRST AID SUPPLIES PO Box 69-123 Glendene Auckland 0645 Phone: 09 827 7726 CRESTCLEAN PO Box 740 Dunedin 9054 Phone: 03 477 1126 100 | 2 0 18 FR A NCHISE DIRE C T O RY

ECOMIST Eastgate Business Park 800 Te Ngae Rotorua Phone: 0800 75 75 78 EMBROIDME PO Box 51890 Pakuranga Auckland 2140 Phone: 09 577 4223 EXPENSE REDUCTION ANALYSTS Phone: 04 566 6615 FASTWAY COURIERS NZ Shed 5, Level 1, Lever Street Ahuriri Phone: 06 833 6333 FLO2CASH PO Box 301 199 Albany Auckland 0752 Phone: 0800 356 222

PROTECTA GLASS PO Box 722 Orewa 0946 Auckland Phone: 02 7292 4640 QJUMPERS PO Box 13354 Bay Central Tauranga Phone: 0800 QJUMPERS RESUME ONE Unit 27/595 Laurie Southwick Parade Gulf Harbour 0930 Auckland Phone: 09 235 8484 SPEEDY SIGNS PO Box 51-890 Auckland Phone: 09 577 4223 SUPER SHUTTLE Phone: 09 522 5710 TELCOINABOX PO Box 331-166 Takapuna Auckland 0740 Phone: 0800 7 TELCO THE ALTERNATIVE BOARD Phone: 09 446 0963 THEXTON ARMSTRONG Phone: 02 7509 3385

GRAFFITI DOCTOR Phone: 0800 482 437 HELIUM WORK SEARCH PO Box 1594 Wellington 6140 Phone: 04 916 2180 HUMITECH Phone: 0800 486 434 KIWIHOST 3/93 Main South Road Upper Riccarton Christchurch 8442 Phone: 03 343 5007 LEADERSHIP MANAGEMENT 1400 Malvern Road Glen Iris VIC 3146 AUS Phone: 0800 333 270 LINK BUSINESS SERVICES PO Box 12-324 Penrose Auckland Phone: 09 555 6007 MANDEVILLE MARKETING PO Box 36743 Merivale Christchurch 8146 Phone: 0508 776 668 MEGA SERVICES PO Box 3061 Christchurch Phone: 03 384 4885

Children’s Products & Services ABACUS MATHS ACADEMY 42 Ascot Avenue Remuera Auckland 1050 Phone: 09 5221 238 BABY ON THE MOVE 84 Wech Drive Warkworth North Auckland 0910 Phone: 09 422 2285 BOOKENDS NEW ZEALAND PO Box 36514 Merivale Christchurch 8146 Phone: 03 377 9555 CHIPMONKS PLAYLAND & CAFÉ Port Building 9-13 George Street Dunedin 9023 Phone: 03 472 8480 GRASSHOPPER SOCCER Phone: 04 889 2013 JELLYBEANS MUSIC NZ 9 Lockhart Place Mt Wellington, Auckland Phone: 09 576 9902 JUMPING BEANS INTERNATIONAL Phone: 09 475 9204

MONEY CONCEPTS NEW ZEALAND 2nd Floor, 111 Molesworth Street Wellington 6001 Phone: 02 7255 5951

JUMP SWIM SCHOOLS Unit6/54 – 56 Paradise Avenue Miami Gold Coast 4220 AUS Phone: 1300 249 241

NEW ZEALAND POST Customer Service Centre PO Box 39100 Wellington Mail Centre Lower Hutt 5045 Phone: 0800 501 501

KEA KIDS CLUB PO Box 75/580 Manurewa 2243 Auckland Phone: 09 535 2187

OFFICE PRODUCTS DEPOT Phone: 09 915 4544 PACK&SEND Unit 1, 213 Blenheim Road Riccarton, South Island Christchurch Phone: 021 799 783 PROPERTYSCOUTS PROPERTY MANAGEMENT Phone: 03 477 9228

KELLY SPORTS Phone: 09 427 9377 LITTLE KICKERS Auckland 1025 Phone: 09 815 8607 MY GYM PO Box 58813 Greenmount Auckland Phone: 09 274 4949

SKIDS – SAFE KIDS IN DAILY SUPERVISION PO Box 259 262 Greenmount, Auckland Phone: 09 576 6602

JET CLEANING SERVICES Po Box 68 454 Newton Auckland 1145 Phone: 09 302 1536

SMALLPRINT NZ Unit 4 2-4 Williams Grove Bon Beach VIC 3196 Phone: 1800 762 557

LOVEN PO Box 202 064, Southgate Post Centre Takanini Auckland Phone: 09 296 5328

STRETCH-N-GROW PO Box 65147 Mairangi Bay Auckland 0741 Phone: 09 447 1827

PARAMOUNT SERVICES 1st Floor, 4 Murdoch Road Grey Lynn Auckland 1002 Phone: 09 376 7850

TOYHIRE Phone: 09 573 6124

PRESTIGE HOME GROOMERS 12 Woodleigh Place Ohauiti Tauranga Phone: 07 543 2090

Cleaning Services AMAC PO Box 48 078 Blockhause Bay Auckland 0644 Phone: 0800 262 269 AMAZING CLEAN NEW ZEALAND Unit 7, 21 Railside Place Frankton Hamilton NZ 3204 Phone: 0800 2 AMAZE (2 26293) BUSY BEE CLEANING SERVICES PO Box 6423 Upper Riccarton Christchurch 8442 Phone: 03 423 9688 CEILING MASTER PO Box 20396 Christchurch 5 Phone: 03 365 5111 CLEAN PLANET FRANCHISE 51c Hastie Avenue Mangere Bridge Auckland 2022 Phone: 09 622 0828

SELECT CLEANING PO Box 22313, Hunter’s Corner Manukau Auckland Phone: 021 661 695 SOFTWASH PO Box 20293 Hamilton 3241 Phone: 07 848 1700

Computer Products & Services CARTRIDGE WORLD Phone: 03 446 8600 COMPUTER SOLUTIONS SALES & SERVICE PO Box 11-193 Palm Beach Papamoa 3151 Phone: 07 571 0235

CLEANTASTIC COMMERCIAL CLEANING PO Box 7425 Taradale Napier 4141 Phone: 06 843 320

NEED A NERD PO Box 86 Clive Hawke’s Bay 4148 Phone: 0800 633 326

CREWCUT 45a Princes Street, PO Box 90815 Northcote Auckland 1030 Phone: 09 481 0004 ENVIRO CLEAN & RESTORATION Unit 1, 35 Maurice Road Penrose Auckland 1642 Phone: 09 636 1320 GREEN ACRES FRANCHISE GROUP PO Box 41271 St Lukes Auckland 1346 Phone: 0800 803 200 GREEN CLEEN Unit 39, 5 Ponderosa Parade Warriewood NSW 2103 AUS Phone: (AUS) 1300 550 523 JANI KING (NZ) 66 Hillside Road Glenfield Auckland Phone: 09 441 9996

MATHZWISE Phone: 07 886 0965 NUMBER WORKS ’NWORDS Phone: 07 848 2574 PACIFIC SIMULATORS 2010 Unit 2, 103 Main South Road Sockburn Christchurch 8042 Phone: 03 343 0864

Entertainment KIWIKRANE PO Box 41398 St Lukes Auckland 1346 Phone: 09 307 0810 LOLLIPOPS PLAYLAND & CAFÉ 20a Rempstone Drive Halswell Christchurch Phone: 04 565 1569 MEGAZONE LASER GAMES PO Box 78396 Grey Lynn Auckland Phone: 09 360 2900

Food - Bakeries

GEEKS ON CALL Australia Phone: +61 408 847 524 GEEKS ON WHEELS PO Box 9780 Marion Square Wellington 6141 Phone: 04 891 0269

CREST COMMERCIAL CLEANING PO Box 740 Dunedin 9054 Phone: 03 477 1126

LCF FUN LANGUAGES PO Box 89060 Torbay Auckland NZ Phone: 0800 836 000

COMPUTER TROUBLESHOOTERS Phone: 0800 728 768

CLEANCORP FRANCHISE SYSTEM PO Box 37948 Parnell, Auckland 1151 Phone: 09 307 2970

COOKRIGHT KITCHEN SERVICES PO Box 3183 Hawkes Bay Mail Centre, Napier 4142 Phone: 06 354 3150

Educational & Training Systems

Distribution ANCHOR FRANCHISE Private Bag 75806 Manurewa Auckland Phone: 09 295 2700 AUSSIE FARMERS DIRECT Building 2, 9 Ferndell Street Granville NSW 2142 AUS Phone: 1300 MILKMAN LIFETIME DISTRIBUTORS 135b Morrin Road Mt Wellington Auckland Phone: 09 574 6695 THE TRUSTY DELIVERY CO PO Box 16-381 Christchurch 8441 Phone: 0800 443 355

“All Australian courts and tribunals, whether state based or federal, can enforce the ACL.”

BAKERS DELIGHT 36 Enfield Street, Mt Eden, Auckland, 1024 New Zealand Contact: Franchisee Recruitment Team Phone: 0800 225 388 Email: franchise.recruitment@bakersdelight. co.nz Website: www.bakersdelight.co.nz Business description: Bakers Delight has over 700 bakeries worldwide employing more than 15,000 people, serving 2 million regular customers per week throughout New Zealand, Australia and Canada. As a Bakers Delight franchisee you will be provided comprehensive baking and business training as well as ongoing support to allow you to operate your own successful bakery. No previous bakery experience is necessary. Bakers Delight has been helping to satisfy New Zealand’s love of freshly baked bread since 1995, and continues to support growing demand for nutritionally sound produce. Take the first step and contact the Bakers Delight franchise recruitment team. New and existing bakeries are available for purchase across New Zealand. Year established: 1995 Number of franchise outlets: 25 across New Zealand Investment required: 30% or $150,000 Training & support: Full business and baking training provided as well as ongoing operational and network support. Locations available: Across New Zealand

Jane Garber-Rosenzweig

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n ew zeala nd f ra nchise lis ting s BRUMBY’S BAKERIES 10F Morningside Drive Morningside Auckland 1025 Phone: 0508 278 6297 BRUMBY’S GO! PO Box 1549 Southport QLD 4215 AUS Phone: 0800 843 452 CITY CAKE COMPANY Phone: 022 042 8824

“Millennials don’t tend to think as far ahead as previous generations so don’t ask them where they see themselves in ten years.” Claire Wilson

Food – Coffee & Cafés BB’S CAFÉ PO Box 112-260 Penrose Auckland Phone: 09 525 7700 BREAKERS CAFÉ & BAR Phone: 06 834 0537 BUGGER CAFE Phone: 027 551 0963 CAFE2U NZ Building 7, 81 Frenchs Forest Road East Frenchs Forest NSW 2086 AUS Phone: 0508 004 388 CAFÉ BOTANNIX Phone: 09 451 9119 CARL’S JR. Phone: 021 276 9769 CHOCOLATERIA™ SAN CHURRO Suite 103, 425 Docklands Drive Docklands VIC 3008 AUS Phone: (AUS) 1300 797 620 COFFEE CULTURE Phone: 03 377 2605 COLUMBUS COFFEE PO Box 911 030 Victoria Street West Auckland CBD Phone: 0800 100 110 ESQUIRES COFFEE HOUSE PO Box 6570, Wellesley Street Auckland CBD Phone: 0800 843 452 GLORIA JEAN’S COFFEES Phone: 09 520 6477 HOLLYWOOD BAKERY 1H Henry Rose Place Albany Auckland 632 Phone: 021 471 776 ICON COFFEE PO Box 25088 St Heliers Bay Auckland 1740 Phone: 09 524 5847

“A more traditional finance option is an approved franchise loan.” Gavin Culmsee 102 | 2 0 18 FR A NCHISE DIR E C T O RY

ILLY ESPRESSO BAR Phone: 021 707 758 JAMAICA BLUE NZ PO Box 137228 Parnell Auckland Phone: 09 377 1901 MEGA CAFÉ Phone: 0800 100 110 MUFFIN BREAK PO Box 137-228 Parnell Auckland 1151 Phone: 09 377 1901 MUZZ BUZZ Phone: 09 359 9068 NEW YORK DELI Phone: 03 968 4924 PALEO CAFÉ Australia Phone: +61 7 4225 5388 ROBERT HARRIS CAFÉ PO Box 58095 Greenmount Manakau 2141 Phone: 0800 426 333 SHAKY ISLES COFFEE CO Phone: 09 529 9177 SHINGLE INN CAFÉ Australia Phone: +61 7 3399 3000 SIERRA COFFEE Phone: 09 444 4369 STREETWISE COFFEE Phone: 06 364 5733 THE COFFEE CLUB PO Box 78-203 Grey Lynn Auckland 1245 Phone: 09 304 0008 THE COFFEE GUY PO Box 37526 Parnell Auckland Phone: 09 309 9727 THE COFFEE SHOT Phone: 03 472 8618 THEOBROMA CAFES, LOUNGES AND BARS Australia Phone: +61 3 9480 1030 XPRESSO DELIGHT Phone: 021 875 431

“If you change your mind, you can terminate the franchise agreement within seven days of entering into or making a payment under the agreement.” Dr Michael Schaper

Food – Restaurants & Dining Rooms COBB & CO Phone: 021 483 500 HELL Phone: 027 364 2431 HOG’S BREATH CAFÉ PO Box 8068 Cleveland QLD 4163 AUS Phone: 1800 HOGSTER

La Porchetta 192 Mahoney’s Road Thomastown VIC 3074 Contact: Brendan Flanagan Phone: +61 3 9460 6700 Fax: +61 3 9460 3099 Email: franchising@laporchetta.co.nz Website: www.laporchetta.com Business description: La Porchetta are the market leaders in cooking quality, Italian food with fresh ingredients. The first La Porchetta Restaurant opened in 1985, in Melbourne’s inner city Italian hub. It soon became renowned as a special place to experience delicious food, love, and, a passion for life. Recently celebrating 30 years in business, La Porchetta is now looking to expand their network of Franchises throughout Australia and New Zealand. Purchasing a La Porchetta Franchise provides a fantastic opportunity to own your own slice of La Porchetta Membership: FCA & FANZ Year established: 1985 Number of franchise outlets: Approx 60 Investment required: Site dependant $300K + Training & support: Our informative and intensive training program includes a 6-week session that covers every aspect of owning a La Porchetta franchise. The session involves practical, on-site training including purchasing, recruitment, products, suppliers, customer service, financial reporting and marketing tips to provide you with the all the necessary information and skills required to successfully run restaurants. Locations available: NSW, QLD, WA, VIC, TAS & NZ LJS FISH AND CHIPS RESTAURANT PO Box 110 Whitford Auckland 2149 Phone: 09 530 8090 LONE STAR Phone: 03 374 3208 MCDONALDS RESTAURANTS NEW ZEALAND PO Box 6644 Wellesley Street Auckland 1141 Phone: 0800 622 227 MEXICALI PO Box 109 255 Newmarket Auckland Phone: 09 522 0990 PIZZA HUT Phone: 09 525 8700 SPAGALIMIS ITALIAN PIZZERIA Phone: 0800 113 113 THE ORIGINAL CALIFORNIA BURRITO COMPANY PO Box 106 956 Auckland 1143 Phone: 09 354 4815 VALENTINES RESTAURANTS Phone: 09 444 4819

“As part of the evaluation, you should test the financial data.” Andy Graham

Food – Retail COOKIE TIME 789 Main South Road Templeton 8042 Phone: 03 349 6161 DONUT KING NZ PO Box 1549 Southport QLD 4215 AUS Phone: (AUS) 1800 067 619 FISHMONGER SEAFOOD DELICATESSEN, THE PO Box 137340 Parnell Auckland Phone: 02 158 8880 FRUIT WORLD 8 Monahan Road Mt Wellington Auckland Phone: 09 274 0876 GOLDEN NUTS FRANCHISING NZ 61A Athens Road Onehunga Auckland Phone: 021 126 3059 HOLLAND & BARRETT Samuel Ryder House Townsend Drive, Attleborough Fields Nuneaton UK, CV11 6XW Phone: (UK) +44 2476 244 543 LENARD’S CHICKEN Level 1, 225 Montague Road West End QLD 4101 AUS Phone: +61 7 3100 7800

Food – Take Away BLACK FOREST WAFFLE HUT Phone: 03 688 6064 BURGERFUEL PO Box 14 7320 Ponsonby Auckland Phone: 09 376 6007 BURGER WISCONSIN PO Box 24427 Wellington 6142 Phone: 04 384 9000 CRUST GOURMET PIZZA Phone: 0800 894 199 DOMINO’S PIZZA Australia Phone: +61 7 3633 3333

SNAP FITNESS 24/7 1005 Ferry Road Ferrymead Christchurch 8022 Phone: 021 243 4440

JESTERS PIES PO Box 33-1185 Takapuna North Shore City Phone: 09 442 4680

SNOREPRO NEW ZEALAND PO Box 1099 Wellington Phone: 04 801 7225

KIWIYO Phone: 021 339 644

RACK N ROLL RIBS Phone: 09 555 1492

MEDITERRANEAN FOOD WAREHOUSE Phone: 04 939 8100

SUBWAY Level 1, Unit B3 Corinthian Office Park 17 Corinthian Drive Albany Auckland Phone: 09 415 3091

SIMPLY SQUEEZED PO Box 71 Bay View Napier 4149 Phone: 06 836 7066 SUPER LIQUOR HOLDINGS Lvl 7, 182 Broadway Newmarket Auckland 1023 Phone: 03 361 2719 THE CHEESECAKE SHOP PO Box 58 599 Botany Auckland Phone: 09 274 5680 THE NZ MANUKA EGG COMPANY Phone: 03 485 9660 YÖGG Phone: 09 531 5911

“Make sure you get in with the end in mind and know how you are going to get out.” Chris Reed

NOT BIG ENOUGH PO Box 31-597 Lower Hutt Wellington Phone: 021 248 1735

HABITUAL FIX PO Box 101-622 North Shore Mail Centre Phone: 09 965 1300

MAD BUTCHER Phone: 09 531 5910

NEW ZEALAND NATURAL ICE CREAM 1 Accent Drive East Tamaki Auckland Phone: 09 274 6168

JETTS FITNESS 24/7 7 Auburn Street Takapuna North Shore Takapuna Phone: 09 947 6534

FRITZ WEINERS Phone: 0800 4 FRITZ

OPORTO NEW ZEALAND PO Box 251 275 Pakuranga Auckland Phone: 09 379 0820

MR WOO SUSHI Phone: 021 781 250

JAMES MARX HYPNOSIS PO Box 11153 Papamoa Bay of Plenty 3151 Phone: 02 137 3523

PLUS FITNESS 24/7 PO Box 76 Camden NSW 2570 AUS Phone: (AUS) +61 2 4648 2099

LIME JUICE BAR PO Box 12-240 Penrose Auckland Phone: 09 634 3666

MR WHIPPY PO Box 133-070 East Ridge Auckland 4416 Phone: 09 521 9325

FOREVER GREEN 41 Morrin Road St Johns Auckland 1072 Phone: 09 533 6450

SUMOSALAD Australia Phone: +61 4 0105 5437 THE PITA PIT Phone: 09 486 4664

Home Services 0800 SUNSHADE 514 Queen Street West Hastings 4122 Phone: 06 876 9675 AIRIFY Phone: 09 377 7735 ALU RESTORE 183 Otonga Road Rotorua Bay of Plenty 3201 Phone: 07 347 7186 AT YOUR REQUEST Phone: 0800 297 297 BATHROOM DIRECT Phone: 021 959 796

URBAN TURBAN NEW ZEALAND Unit C, 26 Aviemore Drive Highland Park Auckland Phone: 09 538 0833

CONTACT ROCKGAS PO Box 624 Wellington Phone: 03 373 6411

WHOLLY BAGELS & PIZZA PO Box 33 234 Petone Lower Hutt 5046 Phone: 021 2722 422

COOLTIME PO Box 12242 Chartwell Hamilton Phone: 07 854 1518

ZEXX NZ Phone: 0800 556 022

ECO INSULATION PO Box 305470 Triton Plaza North Shore City 0757 Phone: 09 477 0270

Health & Fitness ANYTIME FITNESS PO Box 15409 Dinsdale Hamilton Phone: 07 839 0209 CLUB PHYSICAL Phone: 09 417 0071 CONTOURS Phone: 0800 46 4475 FMK KERATIN HAIR STRAIGHTENING SALON Phone: 021 933 322 FOOT MECHANICS PO Box 13540 Tauranga 3141 Phone: 07 579 4073

EXCEED HOME NETWORK Phone: 0800 252 736 EXPRESS BUSINESS GROUP Phone: 0800 397 737 GROUTPRO 378 Crawford Road, RD1 Te Puna Tauranga Phone: 07 552 5311 HARRISONS ENERGY SOLUTIONS PO Box 33858 Takapuna Auckland Phone: 09 488 4700 HEALTH SMART HEAT PUMPS Phone: 03 377 5441

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n ew zeala nd f ra nchise lis ting s HEALTHY AIR Phone: 03 352 6986 HIRE A HUBBY PO Box 37 281 Parnell Auckland Phone: 0800 248 229

Landscaping & Gardening ARCHGOLA Phone: 09 426 0013 BRUCIES LAWNMOWING & GARDEN CARE Phone: 09 267 7244

HOME INSTEAD SENIOR CARE PO Box 4245 210 Collingwood Street Hamilton Phone: 07 3720 8400

CENTRAL LANDSCAPE & GARDEN SUPPLIES PO Box 64132 Botany Auckland 2163 Phone: 09 273 5352

HOME PLUS PO Box 31015 Milford Auckland Phone: 09 478 8018

ECOTEC SYSTEMS 40 Anderson Lane RD 2, Tauranga 3172 Phone: 07 548 1414

INNOVATIVE INTERIORS 245 Allright Place Auckland Phone: 09 570 5029

JIM’S MOWING Phone: 03 377 5544

INSULTECH GROUP Phone: 09 263 9770 METICULOUS HOME SERVICES PO Box 31520 Milford Auckland Phone: 09 449 2004 MR GREEN AUCKLAND Phone: 09 414 6949 RAINAWAY SPOUTING ON THE SPOT PO Box 58 404 Botany Manukau Phone: 09 265 2147

JIM’S TREES & STUMP REMOVAL Phone: 06 843 2848 KWIK KERB PO Box 103 Mt Ommaney QLD 4074 AUS Phone: 0800 865 945 LAWN FIX Phone: 07 548 0008 PALMERS GARDEN WORLD PO Box 331 586 Takapuna Auckland Phone: 09 443 9910

SEAL A FRIDGE Australia Phone: +61 4 0847 1950

PIMP MY LAWN PO Box 2437 Stortford Lodge Hastings 4153 Phone: 0800 111 001

SPIDERMAN Phone: 03 455 3793

RAPID LAWN Phone: 021 365 296

THERMAWOOD PO Box 1007 South Melbourne VIC 3205 AUS Phone: 0455 555 330

WOOLGRO Phone: 09 570 1985

V.I.P. HOME SERVICES 2/34 Cavendish Drive Manukau City NZ 2104 Phone: 09 263 0544 WINDOW CLEANING PLUS Phone: 0800 000 309 WINDOW TREATMENTS PO Box 6260 Upper Riccarton Christchurch 8442 Phone: 021 338 031

Hotels, Motels & Apartments BELLA VISTA ACCOMODATION PO Box 262 Oamaru 9444 Phone: 03 4379 055 BEST WESTERN PO Box 1987 North Sydney NSW 2059 AUS Phone: 0800 2378 93 QUEST SERVICED APARTMENTS (NZ) Level 4, 19-21 Como Street Takapuna Auckland Phone: 09 366 9680

“You should be able to drive to all your units within an hour.” Greg Nathan

104 | 2 0 1 8 FR A NCHISE DIR E C T O RY

THE DRUG DETECTION AGENCY (TDDA) PO Box 301678 Albany, North Shore City 0752 Phone: 02 1917 148 THE MOVING BOX GUY PO Box 302 540 North Harbour Auckland 751 Phone: 0800 210 210 THE SHOT MOBILE PO Box 65 Port Chalmers Dunedin 9023 Phone: 03 472 8618 ULTRA SCAN 47 Piakoiti Road Walton 3475 Phone: 05 0885 8727

Pool & Spa POOLWERX PO Box 718 Toowong QLD AUS Phone: 0800 543 419 SWIMART POOL & SPA SERVICES Private Bag 99942 Newmarket, Auckland Phone: 09 525 7570

Printing & Copying PRINTING.COM 16-18 Cashew Street Grenada North, Wellington Phone: 04 232 7653 SNAP PRINTING PO Box 8414, Symonds Street Auckland CBD, Auckland Phone: 09 379 0822

YARD ART & MOULDS INTERNATIONAL Phone: 09 431 3176 ZONES LANDSCAPING SPECIALISTS Phone: 021 118 5810

Mobile Franchises BARK BUSTERS Phone: 0800 167 710 DRIVING MISS DAISY PO Box 8489 Havelock North 4157 Phone: 06 877 0072 FIBRENEW PO Box 29-300 Fendalton Christchurch Phone: 03 358 4290 FREEDOM COMPANION DRIVING SERVICES PO Box 302 424 North Harbour Auckland Phone: 0800 956 956

Real Estate & Property Services GREEN DOOR COMMISSION FREE REAL ESTATE 64 Montgomery Square Nelson 7010 Phone: 03 546 9332 HARCOURTS 7-9 Alpers Avenue Newmarket 1023 Phone: 09 520 5569 LJ HOOKER GROUP Level 3, 3 City Road Auckland 1010 Phone: 09 308 0450 MIKE PERO REAL ESTATE PO Box 29 530 Fendalton Christchurch 8540 Phone 0800 500 123 NEW ZEALAND LETTING AGENTS Phone: 0800 103 203

JIM’S TEST AND TAG Phone: 131 546

PROPERTY INDEPTH Phone: 0800 INDEPTH

MOBILE HAND CAR & MARINE GROOMING 1300 Weranui Road RDI Silverdale Auckland Phone: 09 307 3737

QUINOVIC PROPERTY MANAGEMENT PO Box 14 268 Wellington 6141 Phone: 04 801 7880

PURE PROTECT PO Box 9428 Newmarket Auckland Phone: 09 280 4830 SMALLPRINT AUS & NZ Unit 4 2-4 Williams Grove Bonbeach VIC 3196 Phone: 1800 762 557

RAY WHITE REAL ESTATE PO BOX 6067 Wellesley Street Auckland Phone: 09 377 5069 RE/MAX NEW ZEALAND Level 1, 70 Stanley Street Parnell Auckland 1010 Phone: 09 309 8478

REALSURE THE HOUSE INSPECTORS PO Box 48034 Silverstream Wellington Phone: 04 939 0296 SITEFINDERS Phone: 027 919 4349 TALL POPPY REAL ESTATE Phone: 027 4432 897 THE NZ HOUSE INSPECTION COMPANY 63 Moana Road Plimmerton Wellington Phone: 0800 751 751

GUTHRIE BOWRON Level 4, Unit 5, Textile Centre 1 Kenwyn Street Parnell Auckland Phone: 09 306 1040

ROOM2RENT Phone: 0508 222 464 STORAGE BOX Unit 1, 2 Amera Place East Tamaki Auckland Phone: 09 271 1025 UNITED VIDEO PO Box 12250 Chartwell Square Hamilton 3284 Phone: 07 853 7035 VIDEO EZY Phone: 09 302 2229

TOP SNAP Phone: 0508 867 762 TRIPLE O PROPERTY MAINTENANCE 1/51 Parer Road Airport West Vic 3042 Phone: 03 9310 3911 WHATS UP HOUSE INSPECTIONS Phone: 021 952 397

Recreation / Leisure CINDERELLA LIMO Australia Phone: +61 4 1171 5300 FLIP OUT NEW ZEALAND Phone: 0417 422 897 LITTLE DRIBBLERS Phone: 04 586 6006

Retail ADVANCE FRANCHISE SYSTEMS PO Box 12 642 Penrose Auckland 1642 Phone: 09 525 3792 AGATHA PARIS Phone: 0800 AGATHA BATHROOM WAREHOUSE PO Box 12075 Central Mall Rotorua Phone: 07 343 6676 BEDPOST PO Box 23-364 Hunters Corner Paptoetoe 2155 Auckland Phone: 09 278 1010

READY STEADY GO KIDS Australia Phone: +61 1 300 766 892

BIN INN RETAIL GROUP PO Box 230271 The Hub Botany 2163 Auckland Phone: 09 572 0220

RUGBYTOTS NZ Phone: 021 878 335

BY NATURE Phone: 0030 2414 05207

Rent or Hire AVIS RENTAL Private Bag 92802 Penrose Auckland 1642 Phone: 09 525 2850 BETTA RENTAL CARS 169 Main Highway Elleslie Auckland Phone: 09 525 2951 DVDNOW KIOSKS Phone: 0800 DVDNOW HANDY RENTALS 248 Thorndon Quay Thorndon Wellington Phone: 04 470 7710 HERTZ Private Bag 4716 Christchurch 8140 Phone: 03 358 6789 LAZERBIKE Phone: 027 682 0122 MR RENTAL Unit 6, 706 Great South Road Penrose Auckland Phone: 0800 111 313 PEGASUS RENTAL CARS PO Box 47 818 Ponsonby Auckland 1144 Phone: 09 378 7940 RENT-A-DENT PO Box 73-105 Auckland Airport Phone: 09 275 2914 RENTED.ORG.NZ Phone: 0800 562 3733

CASH CONVERTERS PO Box 302212 North Harbour North Shore 0751 Phone: 09 414 1960 CASHBOX 94 Wairau Road Glenfield Auckland 0627 Phone: 09 444 7477 CIVIC VIDEO Level 1, 268-270 Manukua Road Parnell Auckland 1151 Phone: 09 523 5471 COLOURPLUS PO Box 83174 Edmonton Auckland Phone: 09 818 9215 DOLLAR VALUE Phone: 029 289 6149 DYMOCKS 428 George Street Sydney NSW 2000 AUS Phone: (AUS) 1800 643 303 EGG MATERNITY 115 Khyber Pass Graston Auckland Phone: 09 523 0398 FOOTLOOSE Phone: 09 298 0653 FRIDGE FREEZER ICE BOX Phone: 03 348 4768 FRONTRUNNER Phone: 03 348 4768 FURNITURE COURT Phone: 09 277 5465 GODFREYS 17-21 Cavendish Drive Manukau Auckland 2104 Phone: 09 263 7636

HARDY’S HEALTH STORES PO Box 19004 Hamilton Phone: 07 838 3274 HARRISONS CARPET ONE PO Box 33858 North Shore Auckland Phone: 09 488 4710 HARVEY WORLD TRAVEL Phone: 09 307 1860 ISSIMO Phone: 03 348 4768 K & B MANNINEN Christies Jewellery PO Box 5103 Palmerston North 4441 Phone: 06 825 6117 LOLITA S.A. Phone: 00598 2309 0890 LIQUORLAND Phone: 09 621 0875 MISTER MINIT Australia Phone: +61 2 9521 9100 NIGHT ‘N DAY FOODSTORES PO Box 5769 Dunedin 9058 Phone: 03 477 2340 PAPER PLUS 42856, Lambie Drive Manuakau Auckland Phone: 09 261 1054 PARA RUBBER PO Box 259 123 Botany Auckland 2163 Phone: 09 532 8794 POSTSHOP KIWIBANK Phone: 09 336 8284 SADDLERY WAREHOUSE PO Box 100-780 North Shore Mail Centre Auckland Phone: 0508 467 734 SHOE CLINIC 64 Willis Street Wellington Phone: 04 499 4495 SIMPLIFOOD Phone: 07 693 7334 SMITHS SPORTS SHOES PO Box 10460 Baylair Mt Maunganui Phone: 09 626 2097 SPECSAVERS NEW ZEALAND Phone: 09 475 5434 STIHL SHOP Phone: 09 262 4000 STIRLING SPORTS PO Box 35 374 Shirley Christchurch 8051 Phone: 03 523 1851 TACKLEBOX PO Box 16258 Bethlehem, Tauranga Phone: 07 579 3677 TAKE NOTE PO Box 97-063 SAMC Manukau Auckland Phone: 09 262 2486

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n ew zeala nd f ra nchise lis ting s THE 2 N’5 SHOP Level 2, 87 Devon Street East New Plymouth Phone: 06 757 2702 THE ATHLETES FOOT RD 1 Silverdale Auckland 1140 Phone: 0800 BESTFIT THE CHRISTMAS HEIRLOOM COMPANY Phone: 07 839 6209 THE SWEETEST LITTLE CHOCOLATE SHOP PO Box 5474 Wellesley Street Auckland 1141 Phone: 09 374 4550 TOYWORLD PO Box 8898, Symonds Street Auckland 1150 Phone: 09 374 1500 Z ENERGY Phone: 04 498 0200

Travel CORPORATE CABS 161 Manukau Road Auckland Phone: 09 632 0600

Vending AUSTVENDING 261 Churchill Road Prospect SA 5082 AUS Phone: (AUS) 1300 769 967 COOLSPOT UNLIMITED Level 40, 140 Williams Street Melbourne VIC 3000 AUS Phone: +61 3 9607 8328 PROVENDER NZ PO Box 11 007 Auckland Phone: 09 525 2767 SIMPLICITY VENDING 31 Claude Street Hamilton Phone: 07 855 2007

Workplace Health & Safety GLOBAL SAFE NEW ZEALAND PO Box 2042 Kuripuni Masterton 5824 Phone: 02 7210 4292 SAFE T SUPPLIES Phone: 09 525 2767 VITAL CARE PO Box 498 Matamata 3340 Phone: 0800 48 48 25

“The FCA facilitates a number of services and initiatives to assist in promoting and advancing the role of franchising in Australia.” The Franchise Council of Australia

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Professional Services Listings Categories Australia

NEW ZEALAND

Accounting & Financial Services. .............................................................. 108

Accounting & Financial Services. .............................................................. 118

Advertising & Marketing....................................................................................... 109

Banks / Financial Institutions........................................................................ 118

Banks / Financial Institutions........................................................................ 110

Business Services.......................................................................................................... 118

Business Services.......................................................................................................... 110

Franchise Consulting & Development.................................................. 119

Franchise Consulting & Development.................................................. 112

Insurance Brokers....................................................................................................... 119

Franchise Funding. ....................................................................................................... 113

IT & Communications.................................................................................................. 119

Insurance Brokers....................................................................................................... 113

Lawyers...................................................................................................................................... 119

IT & Communications.................................................................................................. 114

PR & Advertising............................................................................................................... 120

Lawyers...................................................................................................................................... 114 Point of Sale........................................................................................................................ 117 Printing...................................................................................................................................... 117 Site Selection & Leasing......................................................................................... 117 Training, Mentoring & Development....................................................... 117 Workplace Compliance, Health & Safety.......................................... 117

2 0 1 8 F R A N CHIS E DIRECTORY | 107

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS ACCOUNTing & FINANCIAL SERVICES ADP Level 1, 6 Nexus Court Mulgrave VIC 3170 Phone: 1300 961 734 ASSURED HOME LOANS 1 Northcote Terrace Medindie SA 5081 Phone: 08 8360 0200 AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS PO Box 7000 Upper Mt Gravatt QLD 4122 Phone: 07 3422 7800 AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546 AUSTWISE FINANCIAL SERVICES PO Box 181 West Ryde NSW 2114 Phone: 02 9808 3166 AXIA ACCOUNTS Phone: 1300 497 790

CASH LOAN MONEY CENTRES 243 Thomas Street Dandenong VIC 3175 Phone: 03 9793 3299

HAYES KNIGHT GPO Box 4565 Sydney NSW 2001 Phone: 02 9221 6666

CLUB FINANCIAL SERVICES 1/240 Caroline Springs Blvd Caroline Springs VIC 3023 Phone: 03 8390 1777

HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751

CIB ACCOUNTANTS AND ADVISORS PO Box 2492 North Parramatta NSW 1750 Phone: 02 9683 5999

INTEGRATED WORKFORCE SOLUTIONS – IWS Phone: 1300 797 497

COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444 CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667 CONDON ASSOCIATES Level 6, 87 Marsden Street Parramatta NSW 2150 Phone: 02 9893 9499 COATES GROUP 36 Doody Street Alexandria NSW 2015 Phone: 02 9699 3122

BABO GROUP PO Box 202 Preston VIC 3072 Phone: 03 9466 0200

CREATIVE BREW MARKETING AND DESIGN 27 Oak Grove Brighton VIC 3186 Phone: 03 8677 2248

BDO AUSTRALIA Level 11/1 Margaret Street Sydney NSW 2000 Phone: 02 9251 4100

DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone:07 3369 4200

BENDIGO AND ADELAIDE BANK The Bendigo Centre PO Box 480 Bendigo VIC 3552 Phone: 1300 236 344

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433

DFK EVERALLS PO Box 180 Deakin West ACT 2600 Phone: 02 6232 4588 DKM GROUP PO Box 3685 South Brisbane BC QLD 4101 Phone: 07 3340 3800 ECHOICE L/9 50 Bridge Street Sydney NSW 2000 Phone: 1300 302 914

LEMONTREE MARKETING Office 3/37 Connor Street Burleigh Heads QLD 4220 Phone:0424 867 866 LISTON LANDERS 246 Glenferrie Road Malvern VIC 3144 Phone: 03 9509 0366 LOGIRO 10 Edmondstone Road Bowen Hills QLD 4006 Phone: 1800 564 476 MCLEAN DELMO BENTLEYS Level 3, 302 Burwood Road Hawthorn VIC 3122 Phone: 03 9018 4666 MKS GROUP Suite 202A, Level 2/12 Hall Street Moonee Ponds VIC 3039 Phone: 03 9374 8400 MSI TAYLOR BUSINESS SERVICES PO Box 900 Toowong QLD 4066 Phone: 07 3512 8888 MYOB Phone: 1300 730 921 NEXIA EDWARDS MARSHALL Level 3, 153 Flinders Street Adelaide SA 5000 Phone: 08 8139 1111 PKF Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6000 RECEIPT BANK Suite 202, 35 Buckingham Street Sydney NSW 2010 Phone: 1800 107 451 REST INDUSTRY SUPER Phone: 1300 305 775

EY Level 23, 8 Exhibition Street Melbourne VIC 3000 Phone: 03 9288 8000

ROBERT HERBU PO Box 8263 Armadale VIC 3143 Phone: 03 9509 0490

FINLEASE Ground Floor, 1 James Place North Sydney NSW 2060 Phone: 02 8404 2000

ROSE CORPORATE 47 Stephenson Street Cremorne VIC 3121 Phone: 03 9820 8999

FMW ACCOUNTANTS Level 1, 174 Willoughby Road Crows Nest NSW 2065 Phone: 02 8425 7888

RSM AUSTRALIA Level 13, 60 Castlereagh Street Sydney NSW 2000 Phone: 02 8226 4500

FORDHAM GPO Box 4369 Melbourne VIC 3001 Phone: 03 9611 6611

ST CLAIR GPO Box 1881 Sydney NSW 2001 Phone: 02 9221 4088

FREEDOM TAXATION SERVICES Penrith Showground, Cnr of Station & Ransley Street Penrith NSW 2750 Phone: 02 4736 1111

THE TARTAN GROUP Level 27, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 9490

CAD PARTNERS Suite 5, 3 Racecourse Road West Gosford NSW 2250 Phone: 1300 362 436

GRANT THORNTON Locked Bag Q800 Queen Victoria Building NSW 1230 Phone: 02 8297 2400

TOOHEY REID CHARTERED ACCOUNTANTS GPO Box 1646 Brisbane QLD 4001 Phone: 07 3221 1055

CAPIFY Level 3, 10 Philip Street Parramatta NSW 2150 Phone: 1300 472 894

HALL CHADWICK Level 14, 440 Collins Street Melbourne VIC 3000 Phone: 08 8223 7311

TRADE BOOKS BOOKKEEPING 1 Newland Street Bondi Junction NSW 2022 Phone: 0411 271 948

BOOKS ONSITE Lvl 13/114 William Street Melbourne VIC 3000 Phone: 03 8618 6824 BPO CONNECT Buildings 3 & 4 320 Lorimer Street Port Melbourne VIC 3207 Phone: 1300 228 724 BUSINESS CONCEPTS GROUP Level 1/333 Whitehorse Road Balwyn VIC 3103 Phone: 03 9816 4200 CABOT SQUARE WA 4-5/253 Ocean Keys Boulevard Clarkson WA 6030 Phone: 08 9408 6596

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UHY HAINES NORTON GPO Box 1735 Melbourne VIC 3001 Phone: 03 9629 4700

COATES SIGNCO SERVICE 242 Young Street Waterloo NSW 2017 Phone: 02 9699 3122

MITCHELL COMMUNICATION GROUP Level 4, 111 Cecil Street South Melbourne VIC 3205 Phone: 03 9690 5544

VERVE GROUP 2/73 Harley Street Alice Springs NT 0870 Phone: 08 8120 4877

COMMUNIKATE ET AL Upstairs, 200 The Parade Norwood SA 5067 Phone: 08 8331 1444

MYGUESTLIST 51 Victoria Crescent Abbotsford VIC 3067 Phone: 03 9999 2585

CONCEPT FACTORY PO Box 12 Campelltown NSW 2560 Phone: 1300 665 667

NORMAN CONNELL ADVERTISING Level 1, 240 Chapel Street Prahran VIC 3181 Phone: 03 9529 4744

CREATIVE BREW MARKETING AND DESIGN Suite 8/51 City Road Southbank VIC 3006 Phone: 03 8677 2248

OMC CONNECT PO Box 1124 Mooloolaba QLD 4557 Phone: 07 5444 3473

DEEPEND PO Box 146 Surry Hills NSW 2010 Phone: 02 8917 7900

ORGANISE INTERNET PO Box 274 Gosford NSW 2250 Phone: 02 4325 9862

DIRTY CHOOK 22 Prince Street Paddington QLD 4064 Phone: 07 3369 4200

POINT B ADVERTISING & DESIGN PO Box 431 Black Rock VIC 3193 Phone: 03 9521 8555

DMC DIGITAL PO Box 1136 Crows Nest NSW 1585 Phone: 02 9439 4111

PROMOTEM Suite 603, Asian Pacific House 4343 St Kilda Road Melbourne VIC 3004 Phone: 03 9820 4600

WALKER WAYLAND Level 2, 129 Melville Parade Como WA 6152 Contact: John Dorazio Phone: 08 9364 9988 Fax: 08 9367 3444 Email: johnd@ww-wa.com.au Website: www.ww-wa.com.au Business description: When you call on the Walker Wayland Australasia network of 13 accounting firms you have access to more than 50 Partners and Directors and hundreds of highly skilled professionals. Our firms are based in every Australian mainland State and in New Zealand. We have worked with the franchise industry for many years and count dozens of successful franchisees among our clients. For information on the locations of our offices, please visit www.wwaustralasia.com Membership: Franchise Council of Australia, Taxation Institute of Australia, Institute of Chartered Accountants Year established: 2002

ADVERTISING & MARKETING 1300 EZYCALL 37 – 39 Aberdeen Road Altona VIC 3018 Phone: 1300 EZYCALL AD MARKETING AUSTRALIA PO Box 1888, Southport BC Gold Coast QLD 4215 Phone: 1300 537 425 BEATTY MARKETING SOLUTIONS 22 Ahern Road Packenham VIC 3812 Phone: 0409 174 565 BEETLE BRANDING 596 Canterbury Road Vermont VIC 3133 Phone: 03 9873 3433 BENGA DESIGNS 18 Hayward Street Stafford QLD 4053 Phone: 07 3352 6972 BENIE 5/31 Sabre Drive Port Melbourne VIC 3207 Phone: 1300 136 035 BISCUIT® VIC Phone: 0455 817 315 BUSINESS COMMUNICATIONS MANAGEMENT PO Box 1912 Oxenford QLD 4209 Phone: 07 5573 7970

DOMINION COLANCO PRINT GROUP Unit 4, 2 Picken Street Silverwater NSW 2128 Phone: 02 9648 2888 FLUX CREATIVE 82 St Kilda Road St Kilda VIC 3182 Phone: 03 9593 8820 FUSE Level 3, 116 Miller Street North Sydney NSW 2060 Phone: 02 9008 8500 HEADMARK 9/1 Dank Street Waterloo NSW 2074 Phone: 02 9318 2726 HOWARD RICH & ASSOCIATES PO Box 6447 North Sydney NSW 2059 Phone: 0414 550 751 INFORMATEL 620 St Kilda Road Melbourne VIC 3044 Phone: 03 9510 2322 LEMONTREE MARKETING 37 Christine Avenue Miami QLD 4220 Phone: 0424 867 866 MARKETING AND BRANDING COMPANY 164 Bank Street South Melbourne VIC 3205 Phone: 03 8696 9700 MAYNARD IMAGING 100 Green Street Richmond VIC 3121 Phone: 0409 902 002 MEDIACOM AUSTRALIA 65 Berry Street Sydney NSW 2060 Phone: 02 9463 7000 MEDIA M GROUP Unit 15 Level 2 10 Clifton Street Prahran VIC 3205 Phone: 1300 722 940 MICHELS WARREN 96 Melbourne Street North Adelaide SA 5006 Phone: 08 8267 6888

REVIVE PROJECTS 77-79 Canterbury Road Canterbury VIC 3126 Phone: 1300 836 863 ROCKET SCIENCE STRATEGIC SERVICES 147 Cavendish Street Stanmore NSW 2048 Phone: 02 9580 6889 SOURCELINX PO Box 6226 Yatala QLD 4207 Phone: 07 3804 7887 SWEAR WORDS 1/224 Swan Street Richmond VIC 3121 Phone: 03 9421 3572 THE BANNER LADY 2A Gateway Drive Carrum Downs VIC 3201 Phone: 03 9775 0832 THE IDEAS SUITE 175 New South Head Road Edgecliff NSW 2027 Phone: 02 9279 3330 THE RED REPUBLIC Level 1, 11 Wicklow Street Kangaroo Point QLD 4169 Phone: 07 3252 5735 THE SPHERE AGENCY Level 1/6 Palmer Parade Cremorne, Melbourne VIC 3121 Phone: 03 8679 2200 THRIVE PROMOTIONAL PRODUCTS PO Box 236 Manly NSW 1655 Phone: 02 9977 0215 TLS MARKETING Phone: 0475 031 572 TOTAL IMAGE GROUP PO Box 199 Westgate NSW 2048 Phone: 02 8188 6008 TOTAL MARKETING PO Box 587 Waverley NSW 2024 Phone: 0433 399 294

2 0 1 8 F R A N CHIS E DIRECTORY | 109

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS UNIVERSAL APPROACH Factory 2, 6 Superior Drive Dandenong South VIC 3175 Phone: 03 9706 5599

CAPIFY Suite 2, Level 4, 10 Phillip Street Parramatta NSW 2150 Phone: 1300 760 930

VISUAL UNITY 105d Carpenter Street Brighton VIC 3186 Phone: 03 9592 0622

ZING COMMUNICATIONS AUSTRALIA 131 – 133 Devonshire Street Surry Hills NSW 2010 Phone: 02 8303 6464

“As franchisor, you bring no money into the group. Your franchisees make it and pay you for services you bring to them.” Brian Keen

BANKS / FINANCIAL INSTITUTIONS AUSTRALIA AND NEW ZEALAND BANKING GROUP National Franchising Specialists Phone: 1800 801 485 AUSTRALIAN BUSINESS & LENDING SOLUTIONS PO Box 1328 Cronulla NSW 2230 Phone: 0419 242 546 AUSTRALIAN CAPITAL HOME LOANS PO Box 1275 Slacks Creek QLD 4127 Phone: 1300 797 338 AUSTRALIAN LENDING CORPORATION 46 Mt Gravatt Capalaba Road Upper Mt Gravatt QLD 4122 Phone: 1300 555 311 AXSESSTODAY Level 9, 360 Collins Street Melbourne VIC 3000 Phone: 1300 586 936 BANK OF QUEENSLAND National Phone: 1300 557 272 BANKWEST BUSINESS PO Box E237 Perth WA 6841 Phone: 13 7000

“New Zealand is the most franchised country in the world with 631 brands and a staggering sum of 37,000 franchise units.” Rory MacDonald

110 | 2 0 1 8 FR A NCHISE DIR E C T O RY

10 THOUSAND FEET Level 8, 275 Alfred Street North Sydney NSW 2060 Phone: 02 8080 7544 1800 ON HOLD PO Box 2325 Burleigh BC QLD 4220 Phone: 07 5587 7222

YOUR IMAGE MARKETING & MEDIA 12 Kilby Street Kellyville Ridge NSW 2155 Phone: 0488 607050 ZOO MEDIA 2/2 Newcastle Street Burleigh Heads QLD 4220 Phone: 07 5587 7222

Business Services

CASHFLOW IT FINANCE Level 1, 349 Coronation Drive Milton QLD 4064 Phone: 1300 659 676 Fax: 1300 659 675 Email: applications@cashflowit.com.au Website: www.cashflowit.com.au Business description: Cashflow It are the franchise finance experts. We specialise in equipment finance solutions for the franchise sector. Whether you are looking for just one piece of equipment, fitting out a brand new store, refurbishing, re-financing or buying an existing franchise, we have a solution that can help. Simply choose your preferred term from 12 months to 5 years and decide which finance solution is right for you – a flexible rental, fixed term lease or a business loan.Cashflow It are experts in assisting franchisors with national roll outs of new equipment across entire franchise networks and offer pre – approved funding through our Franchise Accreditation program. Why spend your hard earned capital when you can simply… Cashflow It! Apply online or call our friendly customer service team on 1300 659 676. Year established: 2013

COMMONWEALTH BANK Level 3 Tower B, Citadel Towers 799 Pacific Highway, Chatswood NSW 2067 Phone: 1800 457 226 EBUSINESS LOAN Level 8, 350 Collins Street Melbourne VIC 3000 Phone: 1300 551 730 HSS FINANCE Phone: 1300 506 720 LIVINGBRIDGE Level 18, 101 Collins Street Melbourne VIC 3000 Phone: 03 9653 7382 NATIONAL AUSTRALIA BANK National Phone: 131 012 ONDECK Phone: 1800 676 652 RAMS FINANCIAL GROUP Level 12, 321 Kent Street Sydney NSW 2000 Phone: 1800 616 082 SME FINANCE GROUP FLEET & VEHICLE PURCHASING Level 5, 15-19 Claremont Street South Yarra VIC 3141 Phone: 1300 293 866 SPOTCAP Phone: 1800 107 010 THE ELCANO GROUP Brisbane QLD 4000 Phone: 07 3103 2760 WESTPAC BANKING CORPORATION National Phone: 132 142

AA REALESTATE & BUSINESS BROKERS Suite 88b, 90 Lorimer Street Docklands VIC 3000 Phone: 03 9645 2988 ADP Level 1, 6 Nexus Ct Mulgrave VIC 3170 Phone: 1800 000 729 AGILITY MERCEDES-BENZ FINANCIAL 44 Lexia Place Mulgrave VIC 3170 Phone: 03 9566 9266 ALLPOS 646 Murray Street West Perth WA 6005 Phone: 08 9226 4272 ASCENDER PAYROLL SERVICES 17-23 Station Street Malvern VIC 3144 Phone: 03 9211 8233 AVID TECH MULTIMEDIA 8 Sussex Court Wonthaggi VIC 3995 Phone: 03 5672 1872 BALLOON DÉCOR Phone: 0414 546 173 BILL BUDDY PO Box 1443 Nerang QLD 4211 Phone: 1300 303 278 BSF GROUP 45 Kremzow Road Strathpine QLD 4500 Phone: 07 3205 5535 BUSINESS EVENTS TASMANIA Level 5, 39 Murray Street Hobart TAS 7000 Phone: 03 6231 1366 BUSINESS SA 136 Greenhill Road Unley SA 5061 Phone: 08 8300 0000 CHAS CLARKSON 1028 Botany Road Mascot NSW 2020 Phone: 1300 300 195 COFFEE BELLA 7 Neaumann Court Kunda QLD 4556 Phone: 1300 721 811 CORPORATE THEATRE 85 Rose Street Annandale NSW 2038 Phone: 02 9555 7299 COMMERCIAL FOOD MACHINERY Clayton Branch: 1418a Centre Road Clayton VIC 3168 Phone: 03 9543 1611 COST REDUCTION ANALYSTS 301 48 Atchinson Street St Leonards NSW 2065 Phone: 1300 360 647 CREATIVE DESIGN 52B Winterton Road Clayton VIC 3168 Phone: 1300 662 390

CTA AUSTRALIA 67/71 Logistic Street Keilor Park VIC 3042 Phone: 03 9334 2620

HOSPITALITY EQUIPMENT 2020 Unit 6/6 Tennyson Street Granville NSW 2142 Phone: 02 9637 3737

MJW Suite 2, Upper Level, Jones Bay Wharf 26-32 Pirrama Road, Pyrmont NSW 2009 Phone: 02 8514 8300

DAIMLER FLEET MANAGEMENT Private Bag 12 Mt Waverley VIC 3149 Phone: 0429 982 597

HR CENTRAL Level 10, Trak Centre 443 - 449 Toorak Road Toorak VIC 3142 Phone: 1300 717 721

MONGREL JOE’S COFFEE Unit 3, 32 Lilian Fowler Place Marrickville NSW 2204 Phone: 02 9519 3114

DELOITTE PO Box 38 Parramatta NSW 2150 Phone: 02 9322 7000 DESIGN DESIGN PO Box 652 Springwood QLD 4127 Phone: 07 3808 3122 DESIGN GALLERY PO Box 1209 QLD 4507 Phone: 07 3408 1253 DIFFUSEHR Level 2/32 Garden Street South Yarra VIC 3141 Phone: 03 9098 4318 DIVERSE SHOPFITTERS 68 McDowell Street Welshpool WA 6106 Phone: 08 9258 8555 DIVERSIFIED EXHIBITIONS Level 3, 424 St Kilda Road Melbourne VIC 3004 Phone: 03 9261 4500 DREAMWEAVERS EVENT CREATORS & PRODUCERS 47 Leda Drive Burleigh Heads QLD 4220 Phone: 1300 883 809 EGNATIUM Level 9, 127 Creek St Brisbane QLD 4000 Phone: 07 3036 1152 EMPLOYRITE PO Box 509 Burwood VIC 3125 Phone: 03 9808 3055 EVENTS 720 3/12 Norton Drive Melton VIC 3337 Phone: 03 9131 1626 EXALT 4TH PARTY SOLUTIONS 5 Bentham Place Castle Hill NSW 2154 Phone: 02 9659 1550 EZYPAYROLL Suite 3 /280 Sir Donald Bradman Drive Cowandilla SA 5000 Phone: 08 7324 3869 FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™ Level 8, 1 O’Connell Street Sydney NSW 2000 Phone: 02 8346 6093 FUSION5 Level 16, 60 Albert Road South Melbourne VIC 3205 Phone: 1300 156 640 GAFFNEYS EVENT LOGISTICS Suite 15/79 Manningham Road Bulleen VIC 3105 Phone: 1300 013 533 GOOD BUSINESS CONSULTING Phone: 02 9688 3325

IBS INFOTECH 12 Railway Terrace Milton QLD 4064 Phone: 07 3369 7666 ICMI SPEAKERS & ENTERTAINERS PO Box 2311 Prahran VIC 3181 Phone: 03 9529 3711 ICON VISUAL MARKETING 16 Mitchell Street Camden NSW 2570 Phone: 1300 138 984 IP SOLUTIONS INTERNATIONAL Jones Bay Wharf, 86, 26-32 Pirrama Road Pyrmont NSW 2009 Phone: 1300 975 630 IWS AUSTRALIA Phone: 1300 797 497 JAGO Phone: 0412 267 344 JEJAK GRAPHICS Phone: 03 5977 8804 JOSEPH DAHDAH & CO UNIFORMS 266 Cleveland Street Sydney NSW 2010 Phone: 02 9319 3420 KEEP LEFT PR 42 Moray Street Southbank VIC 3006 Phone: 03 9268 7800 KRNETA BUILDING SURVEYORS Suite 5, 39A Glenferrie Road Malvern VIC 3144 Phone: 03 9509 3176 LEASEEAGLE PO Box 4120 Richmond VIC 4120 Phone: 03 9827 7701 LEASING INFORMATION SERVICES Suite 3.02, Level 3 Axis Corporate Park 46-50 Kent Road Mascot NSW 2020 Phone: 1300 RETAIL LINK BUSINESS FRANCHISING PO Box 12324 Penrose, Auckland New Zealand Phone: 1300 763 668 LOGOVISION 169 Main North Road Nailsworth SA 5083 Phone: 08 8342 5122 MACROPLAN Level 16, 330 Collins Street Melbourne VIC 3000 Phone: 0411 611 521 MANTRA GROUP Level 11, 175 Castlereagh Street Sydney NSW 2000 Phone: 02 8062 5062

MPM MARKETING SERVICES 110 Fairbank Road Clayton VIC 3168 Phone: 03 8551 5300 MYSTERY CUSTOMER GPO Box 3838 Sydney NSW 2001 Phone: 1300 601 234 NT CONVENTION BUREAU Level 29, 420 George Street Sydney NSW 2000 Phone: 02 9361 1961 PACNET PO Box 12101 A’Beckett Street Post Office Melbourne VIC 8006 Phone: 133 639 PROFICIENT PROJECTS PO Box 1133 Beenleigh QLD 4207 Phone: 1300 132 141 RACV ROYAL PINES RESORT Ross Street Benowa QLD 4217 Phone: 1800 886 880 RAMP HOLDINGS 10 Stokes Avenue Alexandria NSW 2015 Phone: 02 8197 3333 RECRUIT SHOP PO Box 824 North Sydney NSW 2059 Phone: 1300 411 740 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 02 8014 5150 REDEEM Phone: 1300 733 336 RELOAD CONSULTING PO Box 703 Toowong QLD 4066 Phone: 07 3368 3667 S2i Suite 2.01, 66 King Street Sydney NSW 2000 Phone: 02 9262 4766 SERVICE INTEGRITY PO Box 540 Figtree NSW 2525 Phone: 1300 799 868 SERVICEM8 PO Box 43221 Casuarina NT 0811 Phone: 03 9016 3217 SHAPE SHOPFITTERS 23 Simms Road Greensborough VIC 3088 Phone: 03 9432 1044 SMALL FISH BUSINESS COACHING PO Box 1664 Byron Bay NSW 2481 Phone: 02 5612 9836

GRACEFUL SOLUTIONS Phone: 0400 865 277

MILWARD DORAN Level 8, 65 York Street Sydney NSW 2000 Phone: 02 8215 1512

STONE AND CHALK Level 2, AMP Tower, 50 Bridge Street Sydney NSW 2000

HOLIDAYXP Level 1, Shop 23B Centro Box Hill North 17 Market Street, Box Hill VIC 3128 Phone: 03 9020 7855

MINIT COMMERCIAL PO Box 3185 Kirrawee DC NSW 2231 Phone: 1800 786 086

SYNERGY BUSINESS CENTRES Level 1, 11 Lord Street Botany NSW 2019 Phone: 02 8335 0800 2 0 1 8 F R A N CHIS E DIRECTORY | 111

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS TAILORMAID COMMUNICATIONS The Maids’ Quarter, Ground Floor, Studio 5 1-19 Uther Street Surry Hills NSW 2010 Phone: 02 9212 2280 TANDA Level 1/490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117 THE CONTACT GROUP Suite 93, Level 9, 8-24 Kippax Street Surry Hills NSW 2010 Phone: 1300 654 905 THE ENERGY ALLIANCE Suite 1/Level 1/526 Whitehorse Road Mitcham VIC 3132 Phone: 03 9872 6869 THE FRANCHISE COMPANY 13 Skinner Street Hastings VIC 3915 Phone: 0478 007 613 THE MARKETING LAB Level 5, 12 Commercial Road Newstead QLD 4006 Phone: 07 3088 3021 THE REALISE GROUP Studio 53, 91 Moreland Street Footscray VIC 3011 Phone: 03 9687 2360 TOURISM NEW ZEALAND Phone: 02 8299 4800 TU PROJECTS PO Box 7076 East Brisbane QLD 4169 Phone: 1300 659 399

WAIVESTAR GROUP Phone: 03 9487 2100 WOOLLAM CONSTRUCTIONS PO Box 7154 East Brisbane QLD 4169 Phone: 07 3456 1600

“Millennials are unlikely to just research your website..” Claire Wilson

Franchise Consulting & Development ALLIANCE PROJECT SERVICES PO Box 301 St Pauls NSW 2031 Phone: 1300 763 774 AUSTRALIAN FRANCHISING SYSTEMS Suite 6, 137 Main Street Osborne Park WA 6017 Phone: 08 9444 5100 BUSINESS DEVELOPMENT ALLIANCE Level 2, Suite 6A, 47 Kishorn Road Applecross WA 6153 Phone: 08 9364 3811 BUSINESS DEVELOPMENT COMPANY Melbourne, Sydney, Brisbane, Cairns Phone: 1300 53 44 70

VERVE RECRUITMENT Phone: 1300 88 26 44

BUSINESS INTERNATIONAL Suite 110, 358 Clarendon Street South Melbourne VIC 3205 Phone: 0400 017 882

VERIMARK 62/23 Narabang Way Belrose, NSW 2085 Phone: 02 9450 0099

CARIBLUE PO Box 3187 Robina Town Centre QLD 4230 Phone: 0412 618 723 CEO CONSULTING Level 1 99 Queen Street Melbourne VIC 3000 Phone: 1300 764484 CIVIC MANAGED SERVICES 1100 Bourke Road (Locked Bag 5001) Alexandra NSW 2015 Phone: 02 9206 8877

VIVA ENERGY AUSTRALIA 720 Bourke Street Docklands VIC 3008 Contact: Shakeeb Phone: 03 8823 4897 Website: www.vivaenergy.com.au/shellcard/ businessfranchise Business description: Viva Energy is the sole licensee of Shell products in Australia. Our fuel management card, Shell Card, is packed with benefits, and is an easy way for small businesses and franchisees to streamline admin, manage paperwork, and access discounted prices* on Shell’s quality fuels. Viva Energy can tailor a Shell Card offer for your franchise group. Enjoy receipt free glove-boxes for your Business. Shell Card is the smarter way to fuel your business! To learn more about how Shell Card can help your franchisees manage their fuel usage, visit: vivaenergy.com.au/shellcard/businessfranchise Or, contact Shakeeb from Viva Energy on 03 8823 4897, to discuss a customised solution for your franchisees that will better fuel their success. *Discounts available vary.

VOYAGES - ULURU MEETING PLACE Level 9, 179 Elizabeth Street Sydney NSW 2001 Phone: 02 8296 8067 112 | 2 0 18 FR A NCHISE DIRE C T O RY

CRECER CONSULTING 222 St Kilda Rd St Kilda VIC 3182 Phone: 0406 592 233 DC STRATEGY Level 8, 330 Collins Street Melbourne VIC 3000 Phone: 1300 682 657 DEMOGRAPHICS ONLINE PO Box 52 Clifton Hill VIC 3068 Phone: 0411 098 691 DCG DONALDSON CONSULTING GROUP Level 20 AMP Place Brisbane QLD 4000 Phone: 0419 704 982 ENTERPRISE 21 2/22 Montana Road Miami QLD 4220 Phone: 1300 786 332

“A short-term unsecured business loan is worth considering.” Gavin Culmsee

FC Business Solutions Level 1, Suite 5, 2 Brandon Park Drive, Wheelers Hill VIC 3150 Contact: Corina Vucic Phone: 03 9533 0028 Email: hello@fcbs.com.au Website: www.fcbs.com.au Business description: A multi-discipline franchise consultancy with a dedicated team of professionals focusing on the development of franchise systems, FC Business Solutions has the experience and expertise to empower franchisors to grow their business. With services including operations manual development; marketing, communications and PR; action based training; executive recruitment; system development; operational support and HR solutions, FC Business Solutions have the team and resources to assist you in all aspects of your franchise business. Membership: FCA Year established: 1999 FRANCHISE 4 U Phone: 1300 549 200 FRANCHISE ADVISORY CENTRE PO Box 15304 Brisbane City East QLD 4002 Phone: 07 3716 0400 FRANCHISE CENTRAL Level 1, 459 Toorak Road Toorak VIC 3142 Phone: 1300 558 278 FRANCHISE DEVELOPMENT (Div of Wollermann Services) 415 Canterbury Road Surry Hills VIC 3127 03 9888 6488 FRANCHISE RELATIONSHIPS INSTITUTE PO Box 8487 Armadale VIC 3143 Phone: 07 3510 9000 FRANCHISE SIMPLY 101 John Lund Drive Hope Island QLD 4212 Phone: 1300 960 136 FRANCHISE SYSTEMS GROUP PO Box 496 Cammy NSW 2062 Phone: 1300 658 311 FRANCHISE WORKS Suite 321, 8 Point Street Pyrmont NSW 2009 Phone: 0417 811 522 FRANCHISEE SUCCESS Phone: 1300 159 117 FRANCHISING INTERNATIONAL PO Box 757 Sanctuary Cove QLD 4212 Phone: 1300 295 898 GROUP SEVEN FRANCHISING 39 Charles Street Norwood SA 5067 Phone: 08 8333 7777 MARKET MINDS PO Box 15 Golden Beach QLD 4511 Phone: 0407 627 243

ORDIUM PO Box 1029 Toowong DC QLD 4066 Phone: 0413 871 828 PRICE WATERHOUSE COOPERS 2 Southbank Boulevard Southbank VIC 3006 Phone: 03 8603 1000 REMARKABLE FRANCHISES PO Box 383 Maylands WA 6931 Phone: 08 6555 7780 RESURG GROUP PO Box 196 Alexandria NSW 2015 Phone: 1300 132 138 RETAIL DOCTOR GROUP PO Box 209 Milsons Point NSW 2061 Phone: 02 9460 2882 RETAIL E-VIRONMENT 624 St Kilda Towers, 1 Queens Road Melbourne VIC 3121 Phone: 03 9863 7313 SHERPA GROUP 3 May Terrace Brooklyn Park SA 5032 Phone: 08 8354 4887 SMART FRANCHISE Phone: 0466 376 386 THE FRANCHISE INSTITUTE PO Box 667 Vaucluse NSW 2030 Phone: 1300 855 435 THE FRANCHISE SHOP Suite 19, 653 Mountain Highway Bayswater VIC 3153 Phone: 1300 139 557

Franchise Funding BUSINESS LENDING 11 Bonnet Avenue Como NSW 2226 Phone: 0419 242 546 CASHFLOW IT FINANCE PO Box 2119 Fortitude Valley BC QLD 4006 Phone: 1300 659 676 CITY PACIFIC FINANCE 2 Main Street Greensborough VIC 3088 Phone: 03 9432 3344 GOGETTA Park Tower, 20 Pidgeon Close West End QLD 4101 Phone: 1300 512 591 SILVER CHEF Park Tower 20 Pidgeon Close West End QLD 4101 Phone: 1300 846 976 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694

“Purchasing a business is a huge financial and emotional commitment and the decision needs to be considered methodically and pragmatically.

Insurance Made Easy 62-64 Main Street Upwey VIC 3158 Phone: 0423791368 Contact: Philip Watson Email: pwatson@imeinsurance.com.au Website: imeinsurance.com.au Business description: Insurance Made Easy, a member of the Franchise Council of Australia since 2003, is the appointed Broker to a number of Australian franchise groups. As regular attendees at FCA events, we keep abreast of developments in the Franchise Industry that may affect members with a particular emphasis on insurance. We can assist Franchisors and Franchisees in the placement of their business insurance needs including the notoriously difficult to place Franchisor Professional Indemnity and Directors and Officers Insurance. We are able to accommodate a broad range of occupations ranging from Bookkeepers, All types of Retailers, Safety Consultants, Travel Agents, Mortgage Brokers, Tradesmen and Business Coaches… whatever the occupation we can assist! Membership: FCA since 2003 Year established: 1992 KING INSURANCE BROKERS Level 2,104 Burwood Road Hawthorn VIC 3122 Phone: 03 9818 8026

Andy Graham |

Insurance Brokers The Franchise Whisperer Suite 28a, 82 Keilor Road Essendon North VIC 3040 Contact: Steve or Karen Phone: Steve +61 433 288373 Karen+61 419 155758 Email: info@franchisewhisperer.com Website: www.franchisewhisperer.com Business description: Franchise Recruitment Specialists. • Melbourne based • National coverage • 12 year track record • Demonstrated success • Quality franchisee retention • High integrity • Friendly No fuss service • FCOC experts We believe that “one size” does not fit all. The “ideal franchisee criteria” needs to be tailored to meet the specific needs of your franchise model. It takes time, integrity of process and a consistent approach to every enquiry to get a good match. Let us manage your franchise recruitment puzzle for you. Year established: 2004 VISION ALLIANCE PO Box 7429 Baulkham Hills BC NSW 2153 Phone: 1300 764 920

AON FRANCHISE INSURANCE Phone: 03 9211 3184 ARRIVIS Suite 3, 85 Curzon Street North Melbourne VIC 3051 Phone: 03 9329 1255 BARKER MEIER INSURANCE BROKERS PO Box 7053 Hutt Street Adelaide SA 5000 Phone: 1800 066 900 BROOKLYN UNDERWRITING SERVICE PO Box 101 Grosvenor Place NSW 1220 Phone: 02 8274 8177 CAPITAL MUTUAL INSURANCE BROKERS Level 1, 1140 Burke Road Balwyn North VIC 3104 Phone: 03 9819 7344

“Have regular meetings with your team where you share sales data, recognise people, and celebrate success.”

NFIB 10 William Street Perth WA 6000 Phone: 1800 776 747 Contact: Darryl Morris Email: info@mynfib.com.au Website: www.mynfib.com.au Business description: National Franchise Insurance Brokers (NFIB) was established to fill the gap in the market for a dedicated online provider of insurance cover specifically designed for franchisees, franchisors and franchised businesses. NFIB offers competitively priced insurance covers, and franchisors can rest easy in the knowledge all NFIB products are underwritten by one of the world’s leading insurers. With our system, franchisees are spared the time and tedium of researching insurance. When franchisees go online they are taken to a custom area where all their information is already in the system and cover has been created to comply with franchisor’s requirements. Franchisors are also provided with an audit program where they can keep up-to-date with franchisee insurance activities. Membership: NIBA, FCA, STEADFAST SHOPINSURANCE.COM.AU Phone: 1300 123 300

Greg Nathan 2 0 1 8 F R A N CHIS E DIRECTORY | 113

AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS IT & Communications ACTUATOR SYSTEMS AUSTRALIA PO Box 1032 Hamilton QLD 4007 Phone: 1300 905 299 AUSSIE PHONE BROKERS 537 Malvern Road Toorak VIC 3142 Phone: 03 9827 8860 AVG INTERNET SECURITY 2/101 Tulip Street Sandringham VIC 3191 Phone: 03 9581 0800 CARBONITE AUSTRALIA 2/101 Tulip Street Sandringham VIC 3191 Phone: 1300 886 673 CODERS Suite 38, 194 Breakfast Creek Road Newstead QLD 4006 Phone: 07 3257 7242 COOKING THE BOOKS Unit 4, 13-21 Thomas Street Yarraville VIC 3013 Phone: 03 9111 0111 CROOMO Level 3, 32 Duncan Street Fortitude Valley, Brisbane QLD 4006 Phone: 07 3250 6800 DOVETAIL BRAND ENGAGEMENT 370 St Kilda Road Melbourne VIC 3004 Phone: 03 9570 3358 ENTEGY Suite 5, 28 Donkin Street West End Brisbane QLD 4101 Phone: 1300 730 808 EPIWEB 438 Ipswich Road Annerley QLD 4103 Phone: 07 3342 6781 FAB SAO PO Box 6803 Halifax Street Adelaide SA 5000 Phone: 0418 331 933 FONEBOX Phone: 1800 FONEBOX

NEC Private Bag 1111 Mulgrave VIC 3170 Phone: 131 632

TASK RETAIL TECHNOLOGY Suite 16/90 Mona Vale Road Mona Vale NSW 2103 Phone: 02 9997 3500

NETCOMM 2-6 Orion Road Lane Cove NSW 2066 Phone: 02 9424 2000

THEDOCYARD Phone: 0438 410 598

NETSTARTER Level 2, 26-28 Wentworth Avenue Surry Hills NSW 2010 Phone: 02 9273 7777 NOQ MOBILE ORDERING Suite 1, 11 French Street Adelaide SA 5000 Phone: 1800 028 128 OE DESIGN 17/79 West Burleigh Road Burleigh Heads QLD 4220 Phone: 1300 736 764 PEOPLEINSITE Level 11, 83 Mount Street North Sydney NSW 2060 Phone: 02 9964 9716 PNORS TECHNOLOGY GROUP 10/435 Williamstown Road Port Melbourne VIC 3004 Phone: 03 9135 1900 PRISM SOLUTIONS Suite 3, 214 Bay Street Brighton VIC 3186 Phone: 03 9596 8633 PROFESSIONAL ADVANTAGE SERVICE Level 16, 124 Walker Street North Sydney NSW 2060 Phone: 02 9919 8900 PROFESSIONAL OUTSOURCE SOLUTIONS Unit B1, Jetstream Business Park 5 Grevillea Place Brisbane Airport QLD 4007 Phone: 1300 600 774 PRONTO SOFTWARE 20 Lakeside Drive East Burwood VIC 3151 Phone: 03 9887 7770 REACH LOCAL Level 7, 717 Bourke Street Docklands VIC 3008 Phone: 03 8671 3626

FRANCHISE CLOUD SOLUTIONS Sydney NSW Phone: 1800 227 881

REALESTATE IT Level 1, 466 Malvern Road Prahran VIC 3181 Phone: 0403 313 521

FRANCHISING1ST Level 1, Unit 23, 160 Lytton Road Bulimba QLD 4171 Phone: 1300 244 244

RIDDELL CLARE CONSULTING 45 Kathryn Court Riddells Creek VIC 3431 Phone: 0418 125 393

KARMAN GROUP Suite 6, 8-12 Sandilands Street South Melbourne VIC 3205 Phone: 1300 730 235

SACO TECHNOLOGY PO Box 472 Burpengary QLD 4505 Phone: 1300 664 186

LIQUID STATE 11b/96 Cleveland Street Greenslopes Brisbane QLD 4120 Phone: 07 3162 4216

ST SOFTWARE PO Box 6275 Frenchs Forest NSW 2086 Phone: 02 9975 4648

MAXXAM COMPUTER SYSTEMS 553 Glenferrie Road Hawthorn VIC 3122 Phone: 1300 629 926

STORE FINDER Unit 13, 1150 Pittwater Road Collaroy NSW 2097 Phone: 02 8003 4580

MICRONET SYSTEMS PO Box 536 Sutherland NSW 1499 Phone: 02 9542 2000

SYRON 38 Berwick Street Fortitude Valley QLD 4106 Phone: 07 4270 79 766

MOBILE APP CITY PO Box 303 Parkwood WA 6147 Phone: 0487 896 061

TANDA Level 1, 490 Adelaide Street Brisbane QLD 4000 Phone: 1300 859 117

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THE MISSING LINK NETWORK INTEGRATION 9-11 Dickson Avenue Artarmon NSW 2064 Phone: 1300 865 865 THINKING AUSTRALIA Suite 304, 620 St Kilda Road Melbourne VIC 3004 Phone: 03 9525 1255 TRURATING Level 6, 40 King Street Sydney NSW 2000 Phone: 1800 380 567 TT GROUP COMMUNICATIONS 3/42 Cavendish Road Coorparoo QLD 4151 Phone: 1800 888 555 VIRTUAL METHOD NSW 2026 Phone: 0499 789 658 WEB PROFITS Level 1/145 Russell Street Melbourne VIC 3000 Phone: 03 8488 7821 WIRED & WIRELESS SOLUTIONS INTERNATIONAL Level 7, 6 Help Street Chatswood NSW 2067 Phone: 02 9412 2100 WORLD MANAGER Level 13, 44 Market Street Sydney NSW 2000 Phone: 02 8007 7095 ZRILO Level 4 / Suite 1 58-62 Kippax Street Surry Hills NSW 2010 Phone: 1300 009 397

Lawyers ADDISONS SOLICITORS & ATTORNEYS GPO Box 1433 Sydney NSW 2001 Phone: 02 8915 1000 ALLENS LINKLATERS Level 28, Deutsche Bank Place 126 Phillip Street Sydney NSW 2000 Phone: 02 9230 4000 ANDERSON RICE LAWYERS Level 10, 555 Lonsdale Street Melbourne VIC 3000 Phone: 03 9672 2666 ARMSTRONG LEGAL Level 35, 201 Elizabeth Street Sydney NSW 2000 Phone: 02 9261 4555 ASHURST SYDNEY Level 11 5 Martin Place Sydney NSW 2000 Phone: 02 9258 6000 ATKINSON VINDEN Level 8, 10 Help Street Chatswood NSW 2067 Phone: 02 9411 4466 ATTWOOD MARSHALL LAWYERS PO Box 334 Coolangatta QLD 4225 Phone: 07 5536 9777

AVENTUS Little Tokyo Two HQ, 36 Mein Street Spring Hill QLD 4000 Phone: 1300 294 539

COMINO PRASSAS PO Box 1390 Bondi Junction NSW 1355 Phone: 02 9386 5888

HAARSMA LAWYERS 116 Wright Street Adelaide SA 5000 Phone: 1300 830 830

AVENUE SOLUTIONS PO Box 7567 Melbourne VIC 3001 Phone: 03 9092 9891

COOPER GRACE WARD Level 21 400 George Street Brisbane QLD 4000 Phone: 07 3231 2444

HALL & WILCOX Level 11, Rialto South Tower 525 Collins Street Melbourne VIC 3000 Phone: 03 9603 3555

B2B LAWYERS PO Box 572 East Melbourne VIC 8002 Phone: 03 8602 4000

COSOFF CUDMORE KNOX 73 Wakefield Street Adelaide SA 5000 Phone: 08 8211 7955

BAKER & MCKENZIE Level 27, A.M.P. Centre 50 Bridge Street Sydney NSW 2000 Phone: 02 9225 0200

CULLEN MACLEOD PO Box 935 Nedlands WA 6909 Phone: 08 9389 3999

BAKER LOVE LAWYERS PO Box 123 Wallsend NSW 2287 Phone: 02 4951 5766 BARRETT WALKER Suite 8, 150 Chestnut Street Cremorne VIC 3121 Phone: 03 9428 1033 BAYBRIDGE LAWYERS 1/109 Pitt Street Sydney NSW 2000 Phone: 02 9232 3511 BELL LEGAL GROUP PO Box 5193 Gold Coast MC QLD 9726 Phone: 07 5597 3366 BENNETT & PHILP SOLICITORS Level 13, 15 Adelaide Street Brisbane QLD 4000 Phone: 07 3001 2999 BILLINGS CLOAK PO Box 5196 Hughesdale VIC 3166 Phone: 03 9568 1833 BRENNANS SOLICITORS PO Box 27 Mooloolaba QLD 4557 Phone: 07 5438 8199 BROWN WRIGHT STEIN PO Box A2625 Sydney South NSW 1235 Phone: 02 9394 1010 BUCHANAN 284 Bay Street Brighton VIC 3186 Phone: 03 9596 8495 BYWATERS TIMMS LAWYERS Locked Bag 22 Fortitude Valley BC QLD 4006 Phone: 07 3648 9900 CENTRAL COAST BUSINESS LAWYERS 2/210 The Entrance Road Erina NSW 2250 Phone: 02 4367 4366 CERTUS LEGAL PO Box 16235 City East QLD 4002 Phone: 07 3106 3016

CURWOODS LAWYERS GPO Box 5406 Sydney NSW 2001 Phone: 02 9231 4166 DAVID LEGAL 3/43 Harris Street Fairfield NSW 2165 Phone: 02 9728 5678 DIBBSBARKER GPO Box 983 Sydney NSW 2001 Phone: 02 8233 9500 DLA PIPER Level 9, 480 Queen Street Brisbane QLD 4000 Phone: 07 3246 4000 DMAW Level 3, 80 King William Street Adelaide SA 5000 Phone: 08 8210 2222 DW FOX TUCKER Level 14, 100 King William Street Adelaide SA 5000 Phone: 08 8124 1811 DOWNINGS LEGAL Level 11, Westralia Plaza 167 St Georges Terrace, Perth WA 6000 Phone: 08 9420 1564 FCB GROUP Level 18, 607 Bourke Street Melbourne VIC 3000 Phone: 03 9098 9400 FEINAUER Level 9, 231 Adelaide Terrace Perth WA 6000 Phone: 08 9420 8100 FERGUSON CANNON PO Box 5851 Maroochydore QLD 4558 Phone: 1800 640 509 FLOWER AND HART GPO Box 219 Brisbane QLD 4001 Phone: 07 3233 1233 FRANCHISE LEGAL Suite 601, 321 Pitt Street Sydney NSW 2000 Phone: 1300 798 501

HILLHOUSE BURROUGH MCKEOWN GPO Box 1709 Brisbane QLD 4000 Phone: 07 3220 1144 HOLDING REDLICH GPO Box 2154 Melbourne VIC 3001 Phone: 03 9321 9999 HOLMAN WEBB LAWYERS Level 17, Angel Place, 123 Pitt Street Sydney NSW 2000 Phone: 02 9390 8000 HUNT & HUNT Level 5, 114 William Street Melbourne VIC 3000 Phone: 03 8602 9200 HWL EBSWORTH Level 14, 264-278 George Street Sydney NSW 2000 Phone: 02 9334 8555 IP PARTNERSHIP Level 6, 64 Marine Parade (PO Box 10857) Southport QLD 4215 Phone: 07 5591 2522 KELLS LAWYERS Suite 4, Level 9, 66 Hunter Street Sydney NSW 2000 Phone: 02 9233 7411 KEMP STRANG GPO Box 475 Sydney NSW 2001 Phone: 02 9225 2500 KHQ LAWYERS 15/440 Collins Street Melbourne VIC 3004 Phone: 03 9663 9877 LAC LAWYERS PO Box 5638 West Chatswood NSW 1515 Phone: 02 9904 6800 LEGALITE PO Box 3096 Richmond VIC 3121 Phone: 03 9448 2393 LEGALVISION 67 Fitzroy Street Surry Hills NSW 2010 Phone: 1300 544 755 LEIGH ADAMS Level 3, 171 Clarence Street Sydney NSW 2000 Phone: 02 9964 0022 LEWIS HOLDWAY PO Box 138, Collins Street West Melbourne VIC 8007 Phone: 03 9629 9629

GABLE LAWYERS St Kilda Rd Towers Level 1, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 9544

LODHIA LAWYERS PO Box H97 Australia Square NSW 1215 Phone: 02 9233 7000

CLAYTON UTZ PO Box H3 Australia Square NSW 1215 Phone: 02 9353 4000

GADENS LAWYERS Level 25, Bourke Place 600 Bourke Street Melbourne VIC 3000 Phone: 03 9252 2555

LYNCH ANDREWS Suite 12, Level 10 The Christie Centre 320 Adelaide Street Brisbane QLD 4000 Phone: 07 3221 2775

COLEMAN GREIG Level 11, 100 George Street, Cnr Smith Street Parramatta NSW 2150 Phone: 02 9895 9200

GSM LAWYERS 228 Smith Street Collingwood VIC 3066 Phone: 03 9419 2077

M & K LAWYERS 40-42 Scott Street Dandenong South VIC 3175 Phone: 03 9794 2600

CHAMPION LEGAL Level 3, 60 Phillip Street Parramatta NSW 2150 Phone: 02 9635 8266

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AU S T R A LI A N PROF E SSION A L SE RV ICE S LIS T INGS

MADGWICKS LAWYERS Level 6, 140 William Street Melbourne VIC 3000 Contact: Ed Browne / Chris Verebes Phone: 03 9242 4744 Fax: 03 9242 4777 Email: franchising@madgwicks.com.au Website: www.madgwicks.com.au Business description: Madgwicks Lawyers provide expert franchising advice and service both franchisors and franchisees. We can assist with: • Reviewing and advising on Franchise Agreements • Sale/purchase of franchise businesses • Preparation of Franchise Agreements and Disclosure Documents • Code Compliance • Consumer Law advice • Leasing • IP and branding • Litigation and dispute resolution Membership: FCA. LIV, MERITAS Year established: 1973

Marsh & Maher Richmond Bennison Lawyers Level 2, 100 Wellington Parade East Melbourne VIC 3002 Phone: 03 9604 9400 Contact: Robert Toth Email: robert@mmrb.com.au Website: www.marshmaher.com.au Business description: Marsh & Maher Richmond Bennison Franchising, Licensing and Distribution Group act for local and overseas companies entering the Australian market and have a network of experience consultants to assist clients with demographic, feasibility, market research and preparation of business entry plans to ensure the best success for our clients. MARSHALLS + DENT + WILMOTH Level 21, 570 Bourke Street Melbourne VIC 3000 Phone: 03 9670 5000 MATTHEWS FOLBIGG Level 7, 10-14 Smith Street Parramatta NSW 2150 Phone: 02 9635 7966 MCINNES WILSON LAWYERS GPO Box 1089 Brisbane QLD 4001 Phone: 07 3231 0600 MCLAUGHLINS PO Box 2067 Southport QLD 4215 Phone: 07 5591 5099

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MCMAHON FEARNLEY Level 3, 256 Queen Street Melbourne VIC 3000 Phone: 03 9670 0966

NRG LEGAL 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 2511

MCW LAWYERS PO Box 1065 Sutherland NSW 1499 Phone: 02 9589 6666

PACE LAWYERS 192 Gilbert Street Adelaide SA 5000 Phone: 08 8410 9294

MEYER VANDENBERG GPO Box 764 Canberra City ACT 2601 Phone: 02 6279 4444

PCL LAWYERS Level 8, 446 Collins Street Melbourne VIC 3000 Phone: 1300 907 335

MILLS OAKLEY PO Box 453 Collins Street West Melbourne VIC 8007 Phone: 03 9670 9111

PIPER ALDERMAN Level 16, 70 Franklin Street Adelaide SA 5000 Phone: 08 8205 3333

MINTERELLISON Level 22 Waterfront Place 1 Eagle Street Brisbane QLD 4000 Phone: 07 3119 6000

REDCHIP LAWYERS Locked Bag 2 Fortitude Valley BC QLD 4006 Phone: 07 3223 6100 RIBA BUSINESS LAWYERS 34 Duporth Avenue Maroochydore QLD 4558 Phone: 07 5479 1488 ROBBINS WATSON PO Box 2505 Burleigh BC QLD 4220 Phone: 07 5576 9999

MST LAWYERS 315 Ferntree Gully Road Mount Waverley VIC 3149 Contact: John Sier / Raynia Theodore Phone: 03 8540 0200 Fax: 03 8540 0202 Email: franchise@mst.com.au Business description: With almost 40 years’ experience in the franchising sector, MST Lawyers is one of Australia’s leading franchising law firms. Our specialist lawyers have extensive knowledge of all franchise business models. Our clients, local and international, rely on us to provide current and relevant advice to ensure they are compliant with all applicable laws. Our clients include franchisors acquiring, selling or restructuring franchise networks and franchisees who are buying or selling their franchise. We provide the full suite of legal services to franchise networks, including advice relating to the Franchising Code and consumer law compliance, leasing, employment law, intellectual property, regulatory, insolvency and dispute resolution. Fixed fees are available based on an agreed scope of works. MST Lawyers received the Supplier of the Year award at the 2017 MYOB FCA Excellence in Franchising Awards. Membership: Franchise Council of Australia, Australian Competition and Consumer Commission Consultative Committee for Small Business and Franchising, Queensland Law Society, Law Institute of Victoria and the Law Firm Network Year established: 1959 MURFETT LEGAL PO Box 6314 East Perth WA 6892 Phone: 08 9388 3100 NICOLE LEGGAT AND ASSOCIATES Suite 1, Level 1 1 Transvaal Avenue Double Bay NSW 2028 Phone: 02 9328 6917 NORTON ROSE FULBRIGHT GPO Box 4592SS Melbourne VIC 3001 Phone: 03 8686 6000

ROBERT JAMES LAWYERS GPO Box 761 Melbourne VIC 3001 Phone: 03 8628 2000 ROBERTS LEGAL 274 Brunker Road Adamstown NSW 2289 Phone: 02 4952 3901 RUSSELL KENNEDY SOLICITORS Level 12, 469 La Trobe Street Melbourne VIC 3000 Phone: 03 9609 1555 SLATER & GORDON 44 Market Street Sydney NSW 2000 Phone: 1800 555 777 SLF LAWYERS Level 8, 160 Queen Street Melbourne VIC 3001 Phone: 03 9600 2450 STEPHENS LAWYERS & CONSULTANTS PO Box 16010 Collins Street West VIC 8007 Melbourne VIC 3000 Phone: 03 8636 9100 SWAAB ATTORNEYS Level 1, 20 Hunter Street Sydney NSW 2000 Phone: 02 9233 5544 TALBOT OLIVIER Level 8, Wesfarmers House, 40 The Esplanade Perth WA 6000 Phone: 08 9420 7100 THOMSON GEER GPO Box 3909 Sydney NSW 2001 Phone: 02 8248 5800 THYNNE & MACARTNEY GPO Box 245 Brisbane QLD 4001 Phone: 07 3231 8888 WISEWOULD MAHONY Level 8, 419 Collins Street Melbourne VIC 3000 Phone: 03 9629 8333 YOUR LAW FIRM 7 Techno Park Drive Williamstown VIC 3016 Phone: 1300 896 500

Point of Sale ADVANTAGE SOLUTIONS 2 Greenwood Street Abbotsford VIC 3067 Phone: 03 8417 9888

INSITE DATA SOLUTIONS Suite 39, 278 Church Street Richmond VIC 3121 Phone: 1300 336 647

PEOPLOGICA Level 2, 42 Atchison Street St Leonards NSW 2065 Phone: 02 9936 9000

LEASEEAGLE Phone: 1300 887 609

PROVEN BUSINESS CONSULTANTS AUSTRALIA Level 19 & 20, 644 Chapel Street South Yarra VIC 3141 Phone: 1300 467 222

CUSTOM HOSPITALITY SYSTEMS Unit 15 / 538 Gardeners Road Alexandria NSW 2015 Phone: 1300 308 603

PITNEY BOWES SOFTWARE Suite 1, Level 1 68 Waterloo Road Macquarie Park NSW 2113 Phone: 02 9437 6255

MINIPOS PO Box 169 Brunswick Heads NSW 2483 Phone: 1300 791 420

SPECTRUM ANALYSIS Suite 6, 407 Canterbury Rd Surrey Hills VIC 3127 Phone: 03 9830 0077

NCR SILVER Phone: 1800 940 975

VERIMARK 62/23 Narabang Way Belrose NSW 2085 Phone: 02 9450 0099

ORDERMATE 59 Fennell Street Port Melbourne VIC 3207 Phone: 1300 667 067 REDCAT 70 Park Street South Melbourne VIC 3205 Phone: 1300 473 322 RETAIL EXPRESS Level 10, 320 Adelaide Street Brisbane QLD Phone: 1300 732 618 SHIFT 8 PO Box 981 Woollahra NSW 1350 Phone: 02 9571 4126 SWIFTPOS 10/135 Ferny Way Ferny Hills QLD 4055 Phone: 07 3351 8777 TYRO PAYMENTS 02 8907 1745 VEND HQ 143 Cecil Street South Melbourne VIC 3205 Phone: 03 8593 7854

Printing FREELEASE COPIERS Unit 7, 12-18 Clarendon Street Artarmon NSW 2064 Phone: 1800 636344 PRINTING BRISBANE PO Box 597 Springwood QLD 4127 Phone: 0401 838 040 WHIRLWIND PRINT 22 Henderson Road Knoxfield VIC 3180 Phone: 1300 129 227

Site Selection & Leasing

Training, Mentoring & Development APM TRAINING INSTITUTE Ground Floor, 213 Miller Street North Sydney NSW 2060 Phone: 02 9954 7377 AUSTRALIAN COLLEGE QED Level 1, 410 Oxford Street Bondi Junction NSW 2022 Phone: 02 9386 2500 AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS Level 4, 140 Arthur Street North Sydney NSW 2060 Phone: 1800 505 529 AUSTRALIAN MENTORING & FINANCE CENTRE PO Box 368 Hervey Bay QLD 4655 Phone: 0417 199 800 AUSTRALIAN SALESMASTERS TRAINING PO Box 638 Rosebery NSW 1445 Phone: 02 9700 9333 BUDGET ONE 700 Bourke Street Docklands VIC 3008 Phone: 03 9583 7925 CENGAGE EDUCATION 1 Waltham Street Artarmon NSW 2064 Phone: 1300 853 033 FRANCHISE COUNCIL OF AUSTRALIA Suite 6, 307-313 Wattletree Road Malvern East VIC 3145 Phone: 1300 669 030 FRANKLYN SCHOLAR Phone: 1300 918 872 GRIFFITH BUSINESS SCHOOL Asia-Pacific Centre for Franchising Excellence Building (S07), Room 4.06, South Bank Campus Griffith University, 226 Grey Street South Bank QLD 4101 Phone: 07 3382 1401

BLUEMARQ COMMERCIAL PO Box 95 Padstow NSW 2211 Phone: 0401 138 814

INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT PO Box 125 Kilkenny SA 5009 Phone: 08 8348 4438

BUSINESS GEOGRAPHICS PO Box 838 Paddington QLD 4064 Phone: 07 3118 5036

META MANAGEMENT SOLUTIONS 103/125 Fitzroy St St Kilda VIC 3182 Phone: 03 9016 3827

CARRIGAN RETAIL CONSULTING 101 Rockbourne Terrace Paddington QLD 4064 Phone: 0419 653 555

MIND ATLAS Suite 208, 63 Stead Street South Melbourne VIC 3205 Phone: 03 9696 6469

CBRE GLOBAL CORPORATES SERVICES Level 1, 12 Creek Street Brisbane QLD 4001 Phone: 07 3234 9100

POSITIVE TRAINING SOLUTIONS PO Box 42 Mitcham VIC 3132 Phone: 0419 354 949

SHAREMARKET COLLEGE 46 Wharf Street Kangaroo Point QLD 4169 Phone: 1300 309 040 SUPERIOR SERVICE Suite 24, Upper Deck 19-21 Jones Bay Wharf, Pirrama Road Pyrmont NSW 2009 Phone: 02 8004 3105 TARGET TRAINING Phone: 1300 736 005 THE ALTERNATIVE BOARD Suite 45, 8 Avenue of Americas Newington NSW 2127 Phone: 02 9037 2849 THE REAL LEARNING EXPERIENCE 15 Amethyst Drive Blackmans Bay TAS Phone: 03 6229 8302 THE STARTUP FACTORY PO Box 319 Turramurra NSW 2074 Phone: 1300 998 553 TRAXION TRAINING Suite 2D, 91 Upton Street Bundall QLD 217 Phone: 1300 286 694 VELPIC Phone: 1300 835 742 WILLIAM ANGLISS INSTITUTE 555 La Trobe Street Melbourne VIC 3000 Phone: 03 9606 2330

Workplace Compliance, Health and Safety CERTICA 3/457 Upper Edward Street Spring Hill QLD 4000 Phone: 0412 002 052 COOEE Level 10, 17 Castlereagh Street Sydney NSW 2000 Phone: 1300 138 012 EMPLOYSURE Level 6/180 Thomas Street Sydney NSW 2000 Phone: 1300 651 415 ENVIRO CHASING SERVICES 38 Hensbrook Loop Forrestdale WA 6112 Phone: 08 9399 1644 PARASOL EMT Unit 17, Molonglo Mall Fyshwick ACT 2609 Phone: 1300 366 818 RISK STRATEGIES Suite 1201, 1 Queens Road Melbourne VIC 3004 Phone: 03 9863 8408 SMART OHS PO Box 780 Potts Point NSW 2011 Phone: 1300 858 818 XXX SECURITY SERVICES 13 Export Park Adelaide Airport SA 5950 Phone: 0433 827 947

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n ew zeala nd PROF E SSION A L SE RV ICE S L IS T INGS ACCOUNTing & FINANCIAL SERVICES APOLLO ACCOUNTING PO Box 94 Albany Village Albany 0755 Phone: 09 451 9020

MARKHAMS CLARKE CRAW PO Box 919 Dunedin 9054 Phone: 03 477 0032 MONTGOMERY CONSULTANTS PO Box 87424 Auckland 1072 Phone: 09 578 2317

CREATV PO Box 90849 Victoria Street West Auckland 1142 Phone: 021 905 302 CUMULO9 PO Box 105 638 Auckland Phone: 09 889 3458

BDO BDO House 116 Harris Road East Tamaki, Manukau Phone: 09 274 9340

SILVER CHEF PO Box 91379, Victoria Street West Auckland Auckland Phone: 0800 443 334

BDS CHARTERED ACCOUNTANTS PO Box 7277, Wellesley Street Auckland 1141 Phone: 09 366 1822

STAPLES RODWAY CHRISTCHURCH PO Box 8039 Christchurch 8440 Phone: 03 343 0599

BLACKER SMITH & CO Phone: 0 4 555 9090

RIGHT WAY Phone: 0800 555 024

EXPRO 77 James Cook Drive Welcome Bay Tauranga Phone: 07 544 5058

THE NATIONAL BANK OF NEW ZEALAND Phone: 0800 251 858

FRANCHISE INFINITY Phone: 0800 555 8020

BNZ Phone: 0800 ASK BNZ CAD PARTNERS PO Box 65 313 Mairangi Bay, Auckland Phone: 09 277 8278 CHESTER GRAY CHARTERED ACCOUNTANTS 19 Tarndale Grove Rosedale North Shore 0632 Phone: 09 307 1180 CROWE HORWATH Phone: 0800 494 569 DANIEL HUNT & ASSOCIATES Level One, 2 Heather Street Parnell Auckland 1052 Phone: 09 817 5553 EC CREDIT CONTROL PO Box 368 Napier 4140 Phone: 0800 324 768 FRANCHISE ACCOUNTANTS PO Box 230-153 Botany Auckland 2163 Phone: 0800 555 8020 GRANT THORNTON NEW ZEALAND PO Box 1961 Auckland 1140 Phone: 09 308 2570 HAYES KNIGHT NORTH 1, 5 William Laurie Place Albany Auckland 0632 Phone: 09 414 5444 HEWITT SCALETTI WATERS PO Box 76-270 Manukau City, Auckland Phone: 09 262 0874 HUMPHRIES ASSOCIATES PO Box 13 676 Auckland Phone: 09 634 3150 INSPIRED ACCOUNTANTS PO Box 202,235 Southgate, Auckland 2246 Phone: 09 309 2561 KEITH GOODALL & ASSOCIATES PO Box 37223 Parnell, Auckland 1151 Phone: 09 921 4630 KGA LIMITED PO Box 37 223 Parnell, Auckland Phone: 09 921 4630 LENNIE & ASSOCIATES Level 2, 90 Symonds S Auckland Central 1010 Phone: 09 368 1212 118 | 2 0 18 FR A NCHISE DIR E C T O RY

WHK PO Box 30568 Lower Hutt Wellington Phone: 04 569 9069 YOUNG READ WOUDBERG 13 McLean Street Tauranga 3140 Phone: 07 578 0069 ZEBRA ACCOUNTING Phone: 0800 110 160

BANKS / FINANCIAL INSTITUTIONS ANZ BANK PO Box 91966 Auckland Phone: 1800 801 485 ASB BUSINESS BANKING Level 17, ASB Bank Centre 135 Albert Street Auckland 1140 Phone: 0800 803 804 BANK OF NEW ZEALAND 80 Queen Street Auckland, New Zealand Phone: 0800 275 269 WESTPAC PO Box 934 Auckland 1140 Phone: 09 367 3530

Business Services

DELOITTE Phone: 09 303 0716 DIGITAL FISHBOWL Auckland Phone: 09 915 3474

FUSION5 Level 16, 34 Shortland Street Auckland 1010 Phone: +64 9 379 0525 GEO OP PO Box 37340 Parnell Auckland 1151 Phone: 0800 GO GEOOP (464 3667) HELIUM WORK SEARCH PO Box 1594 Wellington Phone: 04 916 2180 JONES LANG LASALLE PO Box 165 Auckland Phone: 09 366 1666 MYHR 43 Honan Place Avondale, Auckland Phone: 027 382 8390 PARALLEL DIRECTIONS PO Box 895 Shortland Street Auckland 1140 Phone: 09 550 8501 REACH MEDIA NEW ZEALAND PO Box 132 065 Sylvia Park, Auckland Phone: 09 574 4436 REDBACK CONFERENCING Level 21, 320 Pitt Street Sydney NSW 2000 Phone: 0800 231 717

ABC BUSINESS BROKERS Suite 1-4, 72 Dominion Road Mt Eden Auckland Phone: 09 630 1600

RETAIL EXPRESS Level 14, Vodafone on the Quay 157 Lambton Quay Wellington 6011 Phone: 03 5208 008

BETTER BUSINESS INSTITUTE Building 2, Unit i 3 Ceres Court Mairangi Bay 0632 Phone: 09 477 0490

SANDFIELD INFORMATION SYSTEMS PO Box 46 040 Herne Bay Auckland 1147 Phone: 09 303 0579

BUSINESS NETWORK INTERNATIONAL PO Box 60 521 Titirangi, Auckland Phone: 09 817 1185 CDQ COMMUNICATION DESIGN PO Box 89 209 Torbay, North Shore City 0742 Phone: 021 644 545 COLLIERS INTERNATIONAL SAP Tower, Level 27 151 Queen Street Auckland 1010 Phone: 09 358 1888

SWIFTPOS Phone: 09 358 0165 SWITCH BUSINESS PO Box 4442 Shortland Street Auckland Central 1010 Phone: 09 377 7735 THE BUSINESS ENGINE PO Box 31583 Milford Auckland 0742 Phone: 0800 100 059 THE MEDIATOR Phone: 0800 02 6334

UPPER HUTT CITY COUNCIL Phone: 04 527 2123 VEND HQ Level 1, 2-36 Nuffield Street Newmarket, Auckland 1023 Phone: 09 889 0189 WAIPUNA HOTEL & CONFERENCE CENTRE Phone: 09 526 3024

Insurance Brokers APEX GENERAL PO Box 74088 Green Lane Auckland 1546 Phone: 09 520 9441

COONEY LEES MORGAN PO Box 143 Tauranga 3140 Phone: 07 578 2099 DAVENPORTS HABOUR PO Box 302558 North Harbour, Auckland Phone: 09 915 4380

W GARTSHORE PO Box 2117 Tauranga Bay of Plenty Phone: 07 578 5862

BARLEY INSURANCE PO Box 1412 Shortland Street Auckland 1140 Phone: 09 827 7266

DEIRDRE WATSON, BARRISTER PO Box 3886 Shortland Street Auckland 1140 Phone: 09 309 6988

ZEALD WEBSITE DESIGN Level 2, Building E, 42 Tawa Drive Albany Auckland 0632 Phone: 0508 932 748

BREATHE LIFE PO Box 302 548 North Shore City, Auckland Phone: 09 476 2406

DUNCAN COTTERILL PO Box 5326 Auckland 1141 Phone: 09 309 1948

Franchise Consulting & Development

IT & Communications

AFFILIATED BUSINESS CONSULTANTS PO Box 9087 Newmarket Phone: 09 630 1600

1PLACE PO Box 125152 St Heliers Auckland Phone: 09 520 0612

CHARTIS PO Box 1745 Auckland 1140 Phone: 09 355 3100

KEEP IT SAFE Phone: 0800 14 11 14

EVEREST GROUP PO Box 12700 Hamilton 3248 Phone: 0800 EVEREST FRANCHISE COACH Phone: 0800 4FRANCHISE FRANCHISE RELATIONSHIPS INSTITUTE Phone: 0800 4FRANCHISE

RIPPED ORANGE PO Box 7542 Sydenham Christchurch Phone: 03 377 9499 STREAMSMART Wellington New Zealand Phone: 02 9133 8607

Lawyers

FRANCHISE SOLUTIONS PO Box 87 424 Meadowbank Auckland Phone: 0274 966 901

A J PARK PO Box 949 Wellington 6140 Phone: 04 473 8278

FRANCHIZE CONSULTANTS Suite 4, Level 1 27 Gillies Avenue Auckland Phone: 09 523 3858

ASCO AGMEN-SMITH PO Box 3695 Auckland 1140 Phone: 09 308 8070

GRAPHIC CAFÃ&#x2030; PO Box 301168 Albany Auckland Phone: 09 448 5157

ANTHONY HARPER PO Box 2646 Christchurch 8041 Phone: 03 379 0920

INSPIRED LEARNING SYSTEMS PO Box 102158 North Shore Mail Centre Auckland Phone: 09 441 2164

BALDWINS PO Box 5999 Wellesley Street Auckland 1141 Phone: 09 373 3137

LINK BUSINESS BROKING PO Box 123 24 Penrose Auckland 1642 Phone: 09 579 9226

BANNISTER & VON DADELSZEN PO Box 745 Hastings 4156 Phone: 06 870 7820

MEGA SERVICES FRANCHISE CONSULTANTS PO Box 3061 Christchurch Phone: 03 384 4885

BELL GULLY 48 Shortland Street Auckland 1140 Phone: 09 916 8800

SELECTOR PO Box 301 265 Albany Auckland 0632 Phone: 09 379 5270 THE FRANCHISE COACH 401 Great South Road Ellerslie Auckland 1061 Phone: 09 580 1556 THEXTON ARMSTRONG PO Box 544 Drury New Zealand 2247 Phone: 09 9653 861

BOTHERWAY LEGAL PO Box 1069 Hamilton Phone: 07 839 1122

FORTUNE MANNING PO Box 4139 Auckland 1140 Phone: 09 915 2401 FRASER POWRIE PO Box 108 132 Symonds Street Auckland 1003 Phone: 09 366 0666 GAZE BURT PO Box 91345 Victoria Street West Auckland 1142 Phone: 09 303 3764 GCA LAWYERS PO Box 3241 Christchurch 8140 Phone: 03 365 1347 GIBSON SHEAT PO Box 2966 Wellington 6140 Phone: 04 4569 4874 GLAISTOR ENNOR PO Box 63 Shortland Street Auckland 1140 Phone: 09 356 8243 GOODWIN TURNER Building D, 63 Apollo Drive Albany Auckland Phone: 09 973 7350 GOVETT QUILLIAM 1 Dawson Street Private Bag 2013 DX NP90056 New Plymouth Central 4342 Phone: 06 768 3700 HARMANS LAWYERS PO Box 5496 Christchurch 8542 Phone: 03 352 2293 HARRIS TATE PO Box 1147 Tauranga Phone: 07 578 0059 HESKETH HENRY Private Bag 92093 Auckland 1142 Phone: 09 375 8700 HUNTER & CO PO Box 2772 Wellington 6140 Phone: 04 801 5040

BOTTING LEGAL PO Box 6855 Wellesley Street Auckland 1141 Phone: 09 950 3880

IZARD WESTON PO Box 5348 Wellington 6145 Phone: 04 473 9447

CARSON FOX BRADLEY PO Box 37403 Parnell Auckland 1151 Phone: 09 966 1100

JACKSON RUSSELL Level 13, 41 Shortland Street Auckland CBD Auckland Phone: 09 303 3849

2 0 1 8 F R A NCHIS E DIRECTORY | 119

n ew zeala nd PROF E SSION A L SE RV ICE S L IS T INGS JAMES & WELLS INTELLECTUAL PROPERTY Private Bag 11907 Ellerslie, Auckland 1542 Phone: 09 914 6740 KENSINGTON SWAN Private Bag 92101 Victoria Street West Auckland 1142 Phone: 09 379 4196

LEWIS

LAW

92 Parnell Road Auckland 1151 Contact: Rory MacDonald Phone: (09) 307 3324 Email: rory@mllaw.co.nz Website: www.mllaw.co.nz Business description: MacDonald Lewis Law is a law firm close to the CBD with four lawyers including Rory MacDonald and Tim Lewis as partners. We specialise in Franchise Law and we represent some well-known New Zealand brands. The firm also regularly advises Franchisees. We act for a range of commercial clients. Other active areas of practice include Property Law, Trust Law and Estate Planning. The firm has given advice to overseas Law Firms on Franchising and Licensing matters. Membership: Franchise Association of New Zealand and New Zealand Law Society. Year established: 2000 MACKY ROBERTON PO Box 37622 Parnell, Auckland 1151 Phone: 09 358 4558 RAINEY COLLINS PO Box 689 Wellington 6140 Phone: 04 473 6850 SARAH PILCHER THE FRANCHISE LAWYER PO Box 12291 Penrose Auckland Phone: 0275 649942 SIMPSON GRIERSON Lumley Centre, 88 Shortland Street Auckland 1010 Phone: 09 358 2222 STEWART GERMANN LAW OFFICE PO Box 1542 Auckland Phone: 09 308 9925 WALKER & CO PO Box 5605 Wellington Phone: 04 499 7809 URLICH MCNAB KILPATRICK PO Box 633 Whangarei 0140 Phone: 04 9470 2400

“Take consistent daily action to closing the gap and moving towards what it is you want.” 120 | 2 0 18 FR A NCHISE DIR E C T O RY

IMAGE CENTRE LIMITED IMAGE CENTRE PO Box 78070 Grey Lynn Auckland Phone: 09 360 5700 THE RADIO NETWORK 54 Cook Street Auckland CBD Auckland Phone: 09 367 4646

MacDonald Lewis Law

Tania Allen

PR & ADVERTISING

ONLINE RESULTS Unit 10/ 6 Omega Street Rosedale Albany Auckland Phone: 0800 333 510 SPYGLASS GROUP 17 Nixon Street Grey Lynn Auckland Phone: 09 915 0086

Resources at your fingertips!

CURRENT TITLES INCLUDE: Business FRANCHISE Australia and New Zealand magazine The Magazine for Franchisees, Bi-monthly publication The Australian and New Zealand Business FRANCHISOR magazine The Magazine for Franchisors, Quarterly publication Australian and New Zealand Business FRANCHISE DIRECTORY Annual publication The FRANCHISE GUIDE Annual publication CGBâ&#x20AC;&#x2122;s website also provides an additional advertising and information format and complements our publications.

www.businessfranchiseaustralia.com.au

2 0 1 8 F R A NCHIS E DIRECTORY | 121

g l o bal f ra nchise a s s o ciation s

ASSOCIATIONS ARGENTINE FRANCHISE ASSOCIATION

BRITISH FRANCHISE ASSOCIATION

FRENCH FEDERATION OF FRANCHISING

Av. Del Libertador 184 11mo “D” Buenos Aires 1001 Argentina Phone / Fax: +54(11) 4311-4009 Website: www.aamf.com.ar

Centurion Court, 85f Milton Park Abingdon, OX14 4RY United Kingdom Phone: +44 1235 820 470 Fax: +44 1235 832 158 Email: mailroom@thebfa.org Website : www.thebfa.org

29 Boulevard de Courcelles 75008 Paris France Phone: +33 1 5375 2225 Fax: +33 1 5375 2220 Email: info@franchise-fff.com Website: www.franchise-fff.com

FRANCHISE COUNCIL OF AUSTRALIA Suite 5B, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

AUSTRIA FRANCHISE ASSOCIATION Campus 21, Liebermannstraße A01 503 A -2345 Brunn am Gebirge Austria Phone: +43 2236 - 31 11 88 Fax: +43 2236 - 31 13 43 Email: oefv@franchise.at Website: www.franchise.at

BELGIUM FRANCHISE FEDERATION FBF-BFF, EEBIC Workspace, Researchdreef 12, B-1070 Brussels Belgium Phone: +32 2 523 97 07 Fax: +32 2 523 35 10 Email: info@fbf-bff.be Website: www.fbf-bff.be

BRAZIL FRANCHISE ASSOCIATION United Nations Avenue, 10989 11th floor. Conj. 112 Vl. Olympia - São Paulo - SP Brazil Phone: +55 11 3020-8800 Fax: +55 11 3020-8802 Website: www.abf.com.br

122 | 2 0 18 FR A NCHISE DIR E C T O RY

CANADIAN FRANCHISE ASSOCIATION 5399 Eglinton Avenue West, Suite 116 Toronto Ontario M9C 5K6 Canada Phone: +416 695 2896 Fax: +416 695 1950 Email: info@cfa.ca Website: www.cfa.ca

CHINA CHAIN STORE AND FRANCHISE ASSOCIATION Room 811,8th floor, Foreign Economic & Trade Plaza, No 22 Fuchengmenwai STR.,Xicheng District, Beijing, P.R. China, 100037 Phone: +86 10 68784931 Fax: +86 10 68784934 Website: www.ccfa.org.cn

EUROPEAN FRANCHISE FEDERATION 179, Avenue Louise B-1050 Brussels Belgium Phone: +32 2 520 1607 Fax: +32 2 520 1735 Email: info@eff-franchise.com Website: www.eff-franchise.com

FINNISH FRANCHISING ASSOCIATION Suomen Franchising-Yhdistys ry Bulevardi 7 00120 HELSINKI Finland Phone: +358-9-5865847 Fax: +358 1933 1075 Email: office@franchising.fi Website: www.franchising.fi

GERMAN FRANCHISE ASSOCIATION Deutscher Franchiseverband e.V. Luisenstraße 41 D10117 Berlin Germany Phone: +49 30 278 9020 Fax: +49 30 278 90215 Email: info@franchiseeverband.com Website: www.dfv-franchise.de

FRANCHISE ASSOCIATION OF GREECE 7 Vouliagmenis str., 11636 Athens Greece Phone: +30 210-3304970 Fax: +30 210-9244662 Email: franchiseassociation@franchising.gr Website: www.franchising.gr

HONG KONG FRANCHISE ASSOCIATION 22/F United Centre 95 Queensway Hong Kong Phone: +852 2529 9229 Fax: +852 2527 9843 Email: hkfa@franchise.org.hk Website: www.franchise.org.hk

HUNGARIAN FRANCHISE ASSOCIATION Budapest, Margit krt. 64/B H-1027 Budapest Hungary Phone: +361 391-7313 Fax: +361 274 4646 Email: info@franchise.hu Website: www.franchise.hu

FRANCHISING ASSOCIATION OF INDIA

NETHERLANDS FRANCHISE ASSOCIATION

FRANCHISE ASSOCIATION OF SOUTH AFRICA

609, Mahalaxmi Chambers 22, Bhulabhai Desai Road Mahalaxmi, Mumbai- 400 026 India Phone: +91 22 2351 7185/ 2351 0499 Website: www.fai.co.in

Vaartweg 180 1217 SZ Hilversum The Netherlands Phone: +31 35 624 2300 Fax: +31 35 624 9194 E-mail: franchise@nfv.nl Website: www.nfv.nl

Postnet 256 Private Bag X4 Bedfordview 2008 South Africa Phone: +27 11 615 0359 Fax: +27 11 615 3679 Email: fasa@fasa.co.za Website: www.fasa.co.za

ITALIAN FRANCHISE ASSOCIATION Via Melchiorre Gioia 70 20125 Milan Italy Phone: +39 2 2900 3779 Fax: +39 2 655 5919 Email: assofranchising@assofranchising.it Website: www.assofranchising.it

JAPAN FRANCHISE ASSOCIATION 3-6-2 Toranomon Minato-ku Tokyo 105-0001 Japan Phone: +81 3 5777 8701 Fax: +81 3 5777 8711 Website: www.jfa-fc.or.jp

MEXICAN ASSOCIATION OF FRANCHISES Insurgentes south 1783 Desp. 101 1er. Piso Col. Guadalupe Inn Del. Álvaro Obregón C.P. 01020, D.F., México Phone: +52 55 5661 2040 Fax: +52 55 5661 2800 Email: info@franquiciasdemexico.org.mx Website: www.franquiciasdemexico.org

MALAYSIAN FRANCHISE ASSOCIATION 1st Floor Wisma Motor, 339 Jalan Tuanku Abdul Rahman 50100 Kuala Lumpur, Malaysia. Phone: +603 2697 1557 Fax: +603 2697 1559 Email: secrtmfa@streamyx.com Website: www.mfa.org.my

FRANCHISE ASSOCIATION OF NEW ZEALAND Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

PHILIPPINE FRANCHISE ASSOCIATION 701 OMM-CITRA Building, San Miguel Avenue Ortigas Center Pasig City 1600 Philippines Phone: +632 687 0365 Fax: +632 687 0635 Email: pfa@pfa.org.ph Website: www.pfa.org.ph

SPANISH FRANCHISE ASSOCIATION Edificio Negocenter Business Center Paseo de la Castellana, 135, Planta 6ª (despacho 621) 28036 Madrid Spain Email: aef@soporte1.com Website: www.franquiciadores.com

SWEDEN FRANCHISE ASSOCIATION Kungsgatan 71 112 27 Stockholm Sweden Email: info@svenskfranchise.se Website: www.svenskfranchise.se

SWISS FRANCHISE ASSOCIATION PORTUGAL FRANCHISE ASSOCIATION Lagoas Park - EDF. 7 - Piso 2 2740-244 Porto Salvo Portugal Email: geral@apf.org.pt Website: www.apf.org.pt/

FRANCHISING AND LICENSING ASSOCIATION (SINGAPORE) The JTC Summit, 8 Jurong Town Hall Road #03-01 Singapore 609434 Phone: +65 6333 0292 Fax: +65 6333 0962 Email: into@flasingapore.org Website: www.flasingapore.org

Stockerstrasse 38 CH-8002 Zürich Switzerland Phone: +41 44 208 25 55 Fax: +41 44 208 25 26 Website: www.franchiseverband.ch

USA - INTERNATIONAL FRANCHISE ASSOCIATION 1900 K Street, NW, Suite 700 Washington, DC 20006 United States of America Phone: +1 202 628 8000 Fax: +1 202 628 0812 Website: www.franchise.org

2 0 1 8 F R A NCHIS E DIRECTORY | 123

u se f ul inf o rmatio n

publications AUSTRALIAN & NEW ZEALAND BUSINESS FRANCHISE GUIDE

THE FRANCHISE REVIEW â&#x20AC;&#x201C; OFFICIAL JOURNAL OF THE FRANCHISE COUNCIL OF AUSTRALIA

PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au

Suite 6, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: http://www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE AUSTRALIA & NEW ZEALAND PO Box 968 Mt Eliza VIC 3930 Phone: +61 3 9787 8077 Fax: +61 3 9787 8499 Email: cgb@cgbpublishing.com.au Website: www.businessfranchiseaustralia.com.au www.businessfranchisenz.co.nz

helpful organisations APRA (Superannuation)

FAIR WORK OMBUDSMAN

GPO Box 9836 Canberra ACT 2601 Phone: (AUS) 1300 55 88 49 Website: www.apra.gov.au

GPO Box 9887 Your capital city Phone: 13 13 94 Website: www.fairwork.gov.au

AUSTRALIAN COMPETITION & CONSUMER COMMISSION

FRANCHISE ASSOCIATION OF NEW ZEALAND

REAL ESTATE INSTITUTE OF AUSTRALIA

GPO Box 3131 Canberra ACT 2601 Phone: (AUS) 1300 302 502 or + 61 2 6243 1305 Website: www.accc.gov.au

Level 4, 51 Hurstmere Rd, (PO Box 33-676, Takapuna 0740), Takapuna, New Zealand, 0622 Phone: +64 9 274 2901 Fax: +64 9 274 2903 Website: www.franchiseassociation.org.nz

www.reia.asn.au

AUSTRALIAN FOOD AND GROCERY COUNCIL Locked Bag 1 Kingston ACT 2604 Phone: +61 2 6273 1466 Fax: +61 2 6273 1477 Email: info@afgc.org.au Website: www.afgc.org.au

AUSTRALIAN RETAILERS ASSOCIATION Level 1, 112 Wellington Parade, East Melbourne VIC 3002 Phone: (AUS) 1300 368 041 Fax: +61 3 8660 3399 Email: info@retail.org.au Website: www.retail.org.au

124 | 2 0 18 FR A NCHISE DIR E C T O RY

SMALL BUSINESS ASSOCIATION OF AUSTRALIA PO Box 4936 GCMC QLD 9726 Phone: 1300 413 915

VICTORIAN CHAMBER OF COMMERCE & INDUSTRY Level 3/150 Collins Street Melbourne VIC 3000 Phone: 03 8662 5333

FRANCHISE COUNCIL OF AUSTRALIA

WORKPLACE SAFETY AUSTRALIA

Suite 5B, Level 1, 307-313 Wattletree Rd Malvern East VIC 3145 Phone: (AUS) 1300 669 030 or +61 3 9508 0888 Fax: +61 3 9508 0899 Email: info@franchise.org.au Website: www.franchise.org.au

Westfield Tower, Suite 1303, Tower 2, 101 Grafton Street Bondi Junction NSW 2022 Phone: +61 2 9387 1248 Fax: +61 2 9387 1488 Email: info@worksafe.com.au Website: www.worksafe.com.au

OFFICE OF THE FRANCHISING MEDIATION ADVISER Suite 205, Level 2, 370 Pitt Street Sydney NSW 2000 Phone: 1800 472 375 Email: adviser@franchisingcode.com.au Website: www.franchisingcode.com.au

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Index A-Z Australia ‘yes’ OPTUS SHOP............................................. 97 10 THOUSAND FEET........................................ 110 1300 4 WASTE.................................................... 79 1300 EZYCALL................................................. 109 1582 COFFEE..................................................... 82 1800 ON HOLD................................................. 110 1800-GOT-JUNK?............................................... 90 1800PAINTER..................................................... 75 4 SEASONS GUTTER PROTECTION.................. 75 7-ELEVEN STORES...................................... 30, 94 9D ACTION CINEMAS......................................... 81 9ROUND 30 MINUTE TOTAL FITNESS................ 89 A LA TURKO....................................................... 87 A1 MOBILE RADIATORS..................................... 73 AA REALESTATE & BUSINESS BROKERS........ 110 AAA UNIFORM CENTRAL................................... 76 AARONS COFFEE AT WORK.............................. 93 AARROW ADVERTISING..................................... 72 ABC NURSERY HIRE.......................................... 78 ABS AUTO BRAKE SERVICE.............................. 73 ACCOLADES AND MORE................................... 94 ACCOR HOTELS................................................. 91 ACE BODY CORPORATE MANAGEMENT.......... 93 ACE CLEANING SERVICES................................ 79 ACTION COACH................................................. 80 ACTUATOR SYSTEMS AUSTRALIA............ 76, 114 AD MARKETING AUSTRALIA............................ 109 ADDISONS SOLICITORS & ATTORNEYS.......... 114 ADENBROOK HOMES........................................ 75

AMC COMMERCIAL CLEANING......................... 79 AMCAL - SIGMA HEALTHCARE.......................... 94 ANDERSENS FLOOR COVERINGS..................... 94 ANDERSON RICE LAWYERS............................ 114 ANIMALS ON THE MOVE.................................... 78 ANYTIME FITNESS.............................................. 89 ANZ MOBILE LENDING....................................... 72 AON FRANCHISE INSURANCE......................... 113 APCO SERVICE STATIONS................................. 94 APEX PACIFIC..................................................... 91 APM TRAINING INSTITUTE............................... 117 APPLIANCE TAGGING SERVICES................ 44, 81 ARMSTRONG LEGAL....................................... 114 AROMA CAFÉ..................................................... 82 AROMAS............................................................. 82 ARRIVE ON TIME APPLIANCE REPAIRS............. 91 ARRIVIS............................................................ 113 ARTHUR MURRAY DANCE STUDIOS................. 89 ASCENDER PAYROLL SERVICES..................... 110 ASHURST SYDNEY........................................... 114 ASSURED HOME LOANS................................. 108 ATKINSON VINDEN . ........................................ 114 ATTWOOD MARSHALL LAWYERS................... 114 AUS1ENERGIS.................................................... 91 AUS-DENT.......................................................... 73 AUSSIE DISPOSALS........................................... 94 AUSSIE FARMERS DIRECT................................. 80 AUSSIE HOME LOANS....................................... 72 AUSSIE MOBILE GROOMING............................. 91 AUSSIE MORTGAGE MASTERS......................... 72

AUSTRALIAN MENTORING & FINANCE CENTRE............................................ 117 AUSTRALIAN PAVING CENTRE.......................... 75 AUSTRALIAN SALESMASTERS TRAINING....... 117 AUSTRALIAN SKIN CLINICS............................... 74 AUSTVENDING................................................... 97 AUSTWISE FINANCIAL SERVICES.................... 108 AUTO BODY CAPTAIN........................................ 73 AUTO KLENE...................................................... 73 AUTO MASTERS AUSTRALIA ............................ 73 AUTO ONE AUSTRALIA...................................... 73 AUTO PRO.......................................................... 73 AUTO SHINE . .................................................... 73 AUTO SPARK...................................................... 73 AUTOBARN......................................................... 73 AUTOMOTIVE SERVICE SOLUTIONS................. 73 AUTOPRO........................................................... 94 AVANTI SIGNS.................................................... 96 AVENTUS.......................................................... 115 AVENUE SOLUTIONS....................................... 115 AVG INTERNET SECURITY............................... 114 AVID TECH MULTIMEDIA.................................. 110 AWARD BOOKKEEPING COMPANY................... 76 AXIA ACCOUNTS.............................................. 108 AXSESSTODAY................................................. 110 B & S MOBILE SHARPENING ............................ 91 B2B LAWYERS................................................. 115 BABO GROUP.................................................. 108 BACK IN MOTION HEALTH GROUP................... 89 BACKCARE & SEATING...................................... 89 BAKER & MCKENZIE........................................ 115

ADP........................................................... 108, 110

AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS..................................................... 90

ADVANCE PET SITTING...................................... 92

AUSSIE PHONE BROKERS............................... 114

BAKERS DELIGHT.............................................. 82

ADVANCED NATIONAL SERVICES..................... 75

AUSSIE POOCH MOBILE.................................... 92

BALLOON DÉCOR............................................ 110

ADVANTAGE SOLUTIONS................................. 117

AUSSIE SKIP BAGS............................................ 75

BANJO’S TASMANIAN BAKERY CAFE............... 82

AGILITY MERCEDES-BENZ FINANCIAL............ 110

BANK OF QUEENSLAND.................................. 110

AGL RETAIL ENERGY......................................... 94

AUSTRALIA AND NEW ZEALAND BANKING GROUP............................................................. 110

AIDA REAL ESTATE............................................. 93

AUSTRALIA POST............................................... 94

BARBEQUES GALORE....................................... 94

AIRCOAT AUSTRALIA......................................... 90

AUSTRALIA WIDE IT........................................... 80

BARK BUSTERS + DOG TRAINING.................... 92

AIV DEVELOPMENTS.......................................... 80

AUSTRALIAN ACCOUNTING & FRANCHISING PROFESSIONALS............................................. 108

BARKER MEIER INSURANCE BROKERS.......... 113

ALI BABA............................................................ 87 ALIVE CLINICS.................................................... 89 ALL STRIPPED.................................................... 90 ALLENS LINKLATERS....................................... 114

AUSTRALIAN BABY HANDS .............................. 78 AUSTRALIAN BUSINESS & LENDING SOLUTIONS.............................................. 108, 110

BAKER LOVE LAWYERS................................... 115

BANKWEST BUSINESS.................................... 110

BARRETT WALKER........................................... 115 BARRY PLANT REAL ESTATE . .......................... 93 BARTERCARD AUSTRALIA................................. 76

AUSTRALIAN BUSINESS CONSULTING & SOLUTIONS................................................... 117

BASE ZERO MOBILE ROCKCLIMBING............... 91

ALLIANCE PROJECT SERVICES....................... 112 ALLOY MOTOR ACCESSORIES.......................... 73

AUSTRALIAN CAPITAL HOME LOANS.............. 110

BATHROOM WERX....................................... 75, 90

ALLPHONES....................................................... 97

AUSTRALIAN CARPET DYING............................ 90

BATTERY BAR.................................................... 94

ALLPOS ........................................................... 110

AUSTRALIAN COLLEGE QED........................... 117

BATTERY WORLD............................................... 94

ALPHA-H CONCENTRATED SKINCARE............. 74

AUSTRALIAN DIAL-A-DIGGER............................ 75

BAYBRIDGE LAWYERS..................................... 115

ALTER IT............................................................. 80

AUSTRALIAN FRANCHISING SYSTEMS........... 112

BB’S CAFÉ.......................................................... 82

AMAZING CLEAN................................................ 79

AUSTRALIAN HOT WATER................................. 75

BBX..................................................................... 76

AMBER GROUP AUSTRALIA.............................. 94

AUSTRALIAN LENDING CORPORATION.......... 110

BCF STORES P/L................................................ 94

BASKIN ROBBINS ICE CREAM........................... 86

2 0 1 8 F R A N CHIS E DIRECTORY | 125

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BCI BUSINESS BROKERS.................................. 76

BRAMALCO........................................................ 75

CARTRIDGE WORLD.......................................... 94

BCT TRANSFERS............................................... 93

BRAND MUSIC................................................... 72

CASH LOAN MONEY CENTRES....................... 108

BDO AUSTRALIA.............................................. 108

BRAZILIAN BEAUTY............................................ 74

CASHFLOW IT FINANCE..................... 60, 110, 113

BEACH HOUSE BAR & GRILL............................. 84

BRAZILIAN BUTTERFLY AUSTRALIA.................. 74

CASHMART (AUST)............................................ 94

BEACON LIGHTING............................................ 94

BREADTOP ........................................................ 82

CAVALIER HOMES.............................................. 75

BEARD PAPA ..................................................... 86

BRENNANS SOLICITORS................................. 115

CBRE GLOBAL CORPORATES SERVICES....... 117

BEATTY MARKETING SOLUTIONS................... 109

BRIAN TRACY INTERNATIONAL......................... 80

CENGAGE EDUCATION.................................... 117

BEAUMONT TILES.............................................. 75

BRIDGESTONE SELECT..................................... 73

CENTRAL COAST BUSINESS LAWYERS......... 115

BEAUREPAIRES.................................................. 73

BRIGGENS . ....................................................... 94

CENTURY 21 AUSTRALIA................................... 93

BEBRITE CLEANING........................................... 79

BRIGHT EYES SUNGLASSES............................. 94

CEO CONSULTING........................................... 112

BEDS FOR BACKS............................................. 94

BRODIES MEALMAKERS.................................... 86

CERTICA........................................................... 117

BEDSHED........................................................... 94

BROOKLYN UNDERWRITING SERVICE............ 113

CERTUS LEGAL................................................ 115

BEER IN A BIN.................................................... 82

BROTZEIT INTERNATIONAL .............................. 84

CFM (CORDLESS FILTER MACHINE).................. 93

BEETLE BRANDING.................................. 108, 109

BROWN WRIGHT STEIN................................... 115

CFO ON-CALL.................................................... 72

BEGIN BRIGHT................................................... 78

BRUMBY’S GO!.................................................. 82

CHAMPION LEGAL........................................... 115

BELL LEGAL GROUP........................................ 115

BRUMBY’S BAKERIES........................................ 82

CHANGINGPLACES............................................ 93

BEN & JERRY’S.................................................. 86

BSF GROUP..................................................... 110

CHARCOAL CHICKEN EXPRESS....................... 87

BENDIGO AND ADELAIDE BANK...................... 108

BSR GROUP....................................................... 94

CHARLIE LOVETT FRANCHISING....................... 82

BENGA DESIGNS..................................... 108, 109

BUBBAS PIZZA PASTA & MORE......................... 87

CHAS CLARKSON............................................ 110

BENIE................................................................ 109

BUCHANAN ..................................................... 115

CHEM-DRY......................................................... 79

BENNETT & PHILP SOLICITORS...................... 115

BUCKING BULL.................................................. 86

CHEMIST KING - SIGMA HEALTHCARE............. 94

BETTA ELECTRICAL (BSR GROUP).................... 94 BEV MARKS BEDS AUSTRALIA.......................... 94 BEVANS REAL ESTATE....................................... 93 BICYCLE SUPERSTORE..................................... 94 BIG DAD’S PIES.................................................. 82 BIG FUN.............................................................. 81 BIG PADDLE CO................................................. 76 BIGGIN & SCOTT ............................................... 93 BIKE FORCE....................................................... 94 BILL BUDDY..................................................... 110 BILLINGS CLOAK............................................. 115 BILLY BROWN CLEANING.................................. 79 BING BOY........................................................... 87 BISCUIT®......................................................... 109 BIZZI BEEZ RESIDENTIAL CLEANING................. 79 BK’S TAKEAWAY................................................ 87

BUDGET ONE................................................... 117 BUDGET RENT A CAR AUSTRALIA.................... 93 BUGROFF PEST BUSTERS................................ 91 BURGER EDGE................................................... 87 BURGER URGE FRANCHISING.......................... 87 BURRITO BAR.................................................... 84 BUSINESS COMMUNICATIONS MANAGEMENT......................................... 108, 109 BUSINESS CONCEPTS GROUP....................... 108 BUSINESS COST MANAGEMENT...................... 76 BUSINESS DEVELOPMENT ALLIANCE............. 112 BUSINESS DEVELOPMENT COMPANY............ 112 BUSINESS EVENTS TASMANIA........................ 110 BUSINESS GEOGRAPHICS.............................. 117 BUSINESS INTERNATIONAL............................. 112 BUSINESS LENDING........................................ 113 BUSINESS MECHANIC....................................... 72

CHICKEN EXPRESS SYSTEM............................. 87 CHICKEN TREAT........................................... 18, 84 CHOCOLATE GRAPHICS.................................... 86 CHOCOLATERIA™ SAN CHURRO..................... 82 CIB ACCOUNTANTS AND ADVISORS.............. 108 CIBO ESPRESSO................................................ 83 CIRCLE OF LOVE WEDDINGS............................ 82 CIRILLO LIGHTING & CERAMICS....................... 90 CITIWIDE FRANCHISING.................................... 72 CITY DISCOUNT TYRES (SA/NSW)..................... 73 CITY FARMERS DOGWASH................................ 92 CITY PACIFIC FINANCE.................................... 113 CIVIC MANAGED SERVICES............................. 112 CIVIC VIDEO........................................................ 93 CLARK RUBBER........................................... 14, 95 CLAYTON UTZ.................................................. 115

BLACK AND WHITE HOME SERVICES............... 90

BUSINESS SA................................................... 110

CLEAN GREEN STRATA .................................... 79

BLOOMTOOLS................................................... 91

BUSY BOOKKEEPING........................................ 72

CLEANING WIZARD............................................ 79

BLOW DRY BAR................................................. 88

BYWATERS TIMMS LAWYERS......................... 115

CLEANTASTIC.................................................... 79

BLUE SPIRIT....................................................... 94

CABOT SQUARE WA........................................ 108

CLIX GALORE..................................................... 76

BLUEJET............................................................. 75

CAD PARTNERS............................................... 108

CLUB ASSIST..................................................... 73

BLUEMARQ COMMERCIAL.............................. 117

CAFE2U.............................................................. 91

CLUB FINANCIAL SERVICES............................ 108

BLYGOLD AUSTRALIA........................................ 75

CAKE IT AWAY.................................................... 94

COAST TO COAST THE GOLDEN ROAST.......... 87

BOAB BOAT HIRE............................................... 93

CALTEX AUSTRALIA........................................... 94

COATES GROUP.............................................. 108

BOB JANE T-MARTS.......................................... 73

CAPELLI ARMADALE.......................................... 88

COATES SIGNCO SERVICE.............................. 109

BODIEZ 24/7....................................................... 89

CAPIFY.............................................................. 108

COCO CUBANO................................................. 84

BODYOLOGY WEIGHT LOSS............................. 74

CAPIFY.............................................................. 110

CODERS........................................................... 114

BONBONS BAKERY........................................... 82

CAPITAL MUTUAL INSURANCE BROKERS...... 113

COFFEE BELLA........................................... 91, 110

BOOKS AND GIFTS DIRECT............................... 80

CAPITAL TRUST.................................................. 72

COFFEE CULTURE.............................................. 83

BOOKS ONSITE................................................ 108

CAPPUCCINO XPRESS...................................... 91

COFFEE GURU................................................... 83

BOOKWIZ BOOKKEEPING................................. 72

CAPPUCCINO XPRESS MOBILE CAFÉ.............. 82

COFFEE MACHINE EXPRESS............................. 80

BOOST JUICE..................................................... 86

CAR CARE AUSTRALIA...................................... 73

COFFEE NEWS................................................... 72

BOSETTI WINDOW SOLUTIONS......................... 91

CAR KIT COMPANY............................................ 73

COLD ROCK ICE CREAMERY............................. 86

BOSS BUILDING MAINTENANCE....................... 75

CARBONITE AUSTRALIA.................................. 114

COLDWELL BANKER.......................................... 93

BOX CORPORATION.......................................... 97

CARGROOMERS................................................ 73

COLEMAN GREIG............................................. 115

BOXING FIT......................................................... 89

CARIBLUE......................................................... 112

COLLINS BOOKSELLERS................................... 95

BPO CONNECT................................................ 108

CARPET COURT FLOORING CENTRES............. 94

COLONIAL PLANTATION SHUTTERS................. 90

BRAKES PLUS.................................................... 73

CARRIGAN RETAIL CONSULTING.................... 117

COLOR TECH SYSTEMS.................................... 73

126 | 2 0 18 FR A NCHISE DIR E C T O RY

COMINO PRASSAS ......................................... 115

DAVID REID HOMES........................................... 75

ECOKLEENSOLAR........................................ 79, 90

COMMERCIAL FOOD MACHINERY.................. 110

DC STRATEGY.................................................. 112

ECOMIST AUSTRALIA........................................ 79

COMMONWEALTH BANK................................. 110

DCG DONALDSON CONSULTING GROUP....... 112

ECOSMART HOT WATER................................... 97

COMMUNIKATE ET AL.............................. 108, 109

DECOGLAZE AUSTRALIA................................... 75

EFM HEALTH CLUBS.......................................... 89

COMPLETE FEET................................................ 89

DEEPEND......................................................... 109

EGNATIUM........................................................ 111

COMPLETE FRAMING........................................ 95

DEGANI CAFÉ..................................................... 83

ELECTRODRY..................................................... 79

COMPLETE PROPERTY REJUVENATION........... 90

DELOITTE......................................................... 111

ELITE CARPET DRY CLEANING ........................ 90

COMPUTER TROUBLESHOOTERS.................... 80

DEMOGRAPHICS ONLINE................................ 112

ELLA BACHÉ.................................................. 2, 74

CONCEPT FACTORY................................ 108, 109

DESIGN DESIGN............................................... 111

EMAC CONSTRUCTIONS................................... 75

CONCRETE TAXI . .............................................. 75

DESIGN GALLERY............................................ 111

EMBROIDME....................................................... 76

CONDON ASSOCIATES.................................... 108

DESIGN IMPORTANCE....................................... 93

EMPLOYRITE.................................................... 111

CONTOURS........................................................ 89

DESTINATION FOR MEN..................................... 89

EMPLOYSURE.................................................. 117

CON-X-ION......................................................... 97

DESTINY FINANCIAL SOLUTIONS...................... 72

ENDOTA SPA...................................................... 74

COOCHIE HYDROGREEN................................... 91

DFK EVERALLS................................................. 108

ENDRUST PTY LTD............................................. 73

COOEE............................................................. 117

DIA ORO JEWELLERS........................................ 95

ENERGIS............................................................. 75

COOKING THE BOOKS.................................... 114

DIAL-A-DIGGER.................................................. 75

ENSUITES ON TOW............................................ 90

COOLABAH TREE CAFÉ..................................... 87

DIAL-AN-ANGEL................................................. 90

ENTEGY............................................................ 114

COOPER AUTOMOTIVE...................................... 73

DIBBSBARKER................................................. 115

ENTERPRISE 21............................................... 112

COOPER GRACE WARD ................................. 115

DIFFUSEHR....................................................... 111

ENVIE FITNESS................................................... 89

COPYFAX STATIONERS...................................... 76

DIGITAL DREAMS............................................... 91

ENVIRO CHASING SERVICES........................... 117

CORAL HOMES.................................................. 75

DIRTY CHOOK.......................................... 108, 109

ENZED HOSE DOCTORS.................................... 91

CORDLESS FILTER MACHINE............................ 76

EPIWEB............................................................. 114

CORE9 FITNESS................................................. 89

DISCOUNT DRUG STORES - SIGMA HEALTHCARE..................................................... 95

CORPORATE THEATRE.................................... 110

DIVERSE SHOPFITTERS................................... 111

COSOFF CUDMORE KNOX.............................. 115

DIVERSIFIED EXHIBITIONS............................... 111

COST LESS PLANTS.......................................... 95

DIXON HOMES................................................... 75

COST REDUCTION ANALYSTS................... 76, 110

DKM GROUP.................................................... 108

COUNTRY CHICKEN.......................................... 87

DL COFFEE......................................................... 83

COURIERS PLEASE............................................ 80

DLA PIPER........................................................ 115

COVERALL CLEANING CONCEPTS................... 79

DMAW ............................................................. 115

CRAVE COMMUNICATIONS............................... 97

DMC DIGITAL............................................ 108, 109

CRAVE ICE CREAMERY...................................... 86

DOCUMENT MANAGEMENT SOLUTIONS.......... 76

CRAZY CANDLES............................................... 90

DOGTECH........................................................... 92

CREATIVE BREW MARKETING AND DESIGN..................................................... 108, 109

DOGUE FRANCHISING....................................... 92

CREATIVE BY DESIGN........................................ 93

DOME COFFEES AUSTRALIA............................. 84

CREATIVE COMPUTING..................................... 80

DOMINION COLANCO PRINT GROUP............. 109

CREATIVE DESIGN........................................... 110

DOMINO’S PIZZA................................................ 87

CRECER CONSULTING.................................... 112

DON’T FRET PET!............................................... 92

CREEPY CRAWLEY PEST CONTROL................. 79

DONUT KING...................................................... 86

CREMA ESPRESSO............................................ 83

DOVETAIL BRAND ENGAGEMENT................... 114

CREPE AFFAIR.................................................... 91

DOWNINGS LEGAL.......................................... 115

CRESTCOM MANAGEMENT TRAINING............. 80

DR BOOM........................................................... 80

CROISSANT EXPRESS....................................... 87

DR BOOM COMMUNICATIONS.......................... 95

CROOMO.......................................................... 114

DR PC................................................................. 80

CRUST GOURMET PIZZA BAR........................... 87

DREAM DOORS.................................................. 75

CRYO AUSTRALIA.............................................. 89 CTA AUSTRALIA............................................... 111

DREAMWEAVERS EVENT CREATORS & PRODUCERS................................................. 111

CULLEN MACLEOD.......................................... 115

DRUG SAFE........................................................ 91

FAIR DINKUM SHEDS......................................... 75

CUPA NUTZ........................................................ 97

DRUMMOND GOLF SHOPS............................... 95

FANCY FILLINGS................................................ 87

CURVES INTERNATIONAL.................................. 89

DRYMASTER CARPET CLEANING..................... 79

FANTASTIC CLEANING....................................... 79

CURWOODS LAWYERS................................... 115

DUPLEX CLEANING MACHINES......................... 79

FANTASTIC LIGHTING........................................ 77

CUSTOM CAR CARE.......................................... 73

DW FOX TUCKER ............................................ 115

FAST EDDY’S CAFÉ............................................ 83

CUSTOM HOSPITALITY SYSTEMS............. 82, 117

DYMOCKS.......................................................... 95

FASTA PASTA...................................................... 84

CXPRESSO......................................................... 83

EAGLE BOYS DIAL-A-PIZZA............................... 87

FASTWAY COURIERS............................... 1, 77, 91

DAIMLER FLEET MANAGEMENT...................... 111

EARTHBORN...................................................... 95

FC BUSINESS SOLUTIONS........................ 66, 112

DAISY H2O DRY CLEANING............................... 80

EASYWAY AUSTRALIA........................................ 83

FCB GROUP..................................................... 115

DARRIWILL FARM GOURMET FOOD & GIFT MERCHANTS.......................................... 95

EBUSINESS LOAN............................................ 110

FEINAUER . ...................................................... 115

ECHOICE.......................................................... 108

FERGUSON CANNON ..................................... 115

DAVID LEGAL.................................................... 115

ECO PEST CONTROL......................................... 90

FERGUSON PLARRE BAKEHOUSES ................ 82

DOLLAR CURTAINS............................................ 95

EQUINE STAFF EMPLOYMENT........................... 81 ESPRESSO MOBILE CAFÉ................................. 91 ESPRESSO TO GO MOBILE CAFE..................... 83 ESPRESSO VEND AUSTRALIA........................... 76 ESSENTIAL BEAUTY..................................74, OBC ESSENTIAL BRANDS.......................................... 83 EUREKA MULTIMEDIA........................................ 80 EUROPCAR........................................................ 73 EVENT PHOTOGRAPHY.COM............................ 92 EVENTS 720..................................................... 111 EWORKS............................................................ 80 EXA WEB SOLUTIONS........................................ 91 EXALT 4TH PARTY SOLUTIONS....................... 111 EXOLVO.............................................................. 76 EXPENSE REDUCTION ANALYSTS..................... 72 EXPLORE & DEVELOP........................................ 78 EXPRESS BOOKKEEPING.................................. 72 EY..................................................................... 108 EZICLEEN........................................................... 79 EZYACCOUNTS.................................................. 72 EZYPAYROLL.................................................... 111 F45 TRAINING..................................................... 89 FAB CLEANING SERVICES................................. 79 FAB SAO........................................................... 114 FAD CHEER AND DANCE................................... 89

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GREEN CLEEN................................................... 79

FERNWOOD WOMEN’S HEALTH CLUBS........... 89

FREECHOICE STORES....................................... 95

FIBRENEW INTERNATIONAL LTD....................... 91

FREEDOM FURNITURE....................................... 95

GREENBIZCHECK.............................................. 90

FIFO CAPITAL..................................................... 72

FREEDOM TAXATION SERVICES...................... 108

GREY ARMY MANAGEMENT.............................. 90

FILTAFRY............................................................. 91

FREELEASE COPIERS...................................... 117

GRIFFITH BUSINESS SCHOOL......................... 117

FINEST ALTERATIONS........................................ 80

FRENCHAMS INDOOR PLANT HIRE................... 93

GRILL’D – HEALTHY BURGERS.......................... 84

FINLEASE.......................................................... 108

FRITZ GELATO.................................................... 86

GRINNERS CATERING........................................ 91

FIRST CLASS ACCOUNTS ................................ 72

FROGS HOUSE WASHING................................. 79

GRIP GUARD...................................................... 75

FIRST CLASS CAPITAL....................................... 72

FRONTLINE RECRUITMENT GROUP . ............... 81

GROUP SEVEN FRANCHISING......................... 112

FISHER & PAYKEL............................................... 91

FRUIT PROPERTY............................................... 93

GROUT PERFECT............................................... 75

FITCHIPS............................................................ 87

FRUITION TUITION.............................................. 80

GROUT PRO....................................................... 75

FITNESS ENHANCEMENT.................................. 89

FRUIZBERRY...................................................... 84

GSM LAWYERS................................................ 115

FITNESS MATTERS............................................. 89

FULLY PROMOTED BRAND APPAREL................ 72

GUARDIAN - SIGMA HEALTHCARE.................... 95

FIVE DOGS......................................................... 87

FUSE................................................................. 109

GUAVA BEAN ESPRESSO BAR.......................... 83

FIVE HIGH VENDING SYSTEMS.......................... 97

FUSION5........................................................... 111

GUTTER-VAC...................................................... 90

FIX ‘N’ CHIPS...................................................... 90

G.J. GARDNER HOMES...................................... 75

GYMBAREE........................................................ 78

FIXZIT AUSTRALIA.............................................. 73

G4 GUITAR SCHOOLS........................................ 80

GYMBAROO....................................................... 78

FLAMIN’ SHARP................................................. 91

GABLE LAWYERS............................................. 115

H&R BLOCK........................................................ 72

FLANNERYS NATURAL GROCERS..................... 86

GADENS LAWYERS.......................................... 115

HAARSMA LAWYERS....................................... 115

FLASH MORFFEW PHOTOS............................... 92

GAFFNEYS EVENT LOGISTICS......................... 111

HAIR 4 BRIDES................................................... 75

FLIGHT EXPERIENCE.......................................... 81

GAMEKING AUSTRALIA..................................... 97

HAIRCHOICE...................................................... 95

FLIP OUT – TRAMPOLINE ARENA...................... 78

GAMES 2 U......................................................... 81

HAIRDRESSERS ON THE MOVE........................ 91

FLIPPIN’ FRESH SEAFOOD................................ 91

GAMETRADERS.................................................. 95

HAIRFREE........................................................... 75

GARLO’S PIES.................................................... 82

HAIRHOUSE WAREHOUSE.......................... 88, 95

GASPOWER........................................................ 73

HALL & WILCOX............................................... 115

GECKO SPORTS................................................ 78

HALL CHADWICK............................................. 108

GEE WHIZZ COMPUTERS.................................. 80

HANNAFORD - SEED PROTECTION SPECIALIST........................................................ 90

FLOWER AND HART......................................... 115 FLOWER POWER............................................... 91 FLOWERS BY FRUIT........................................... 95 FLUIDRIVE AUTOMATIC TRANSMISSIONS......... 73 FLUX CREATIVE................................................ 109 FMW ACCOUNTANTS...................................... 108 FOCALPOINT COACHING.................................. 80 FONEBOX......................................................... 114 FOODCO GROUP............................................... 86 FOODWORKS..................................................... 95 FOOTBALL STAR ACADEMY........................ 78, 89 FORDHAM........................................................ 108 FORMALWEAR EXPRESS................................... 91 FORTUNE PLUS................................................. 90 FORTY WINKS ................................................... 95 FOUNDATION WORKS ...................................... 72 FOUR SEASONS GUTTER PROTECTION........... 90 FOX MOWING............................................... 91, 97 FRAMECOR........................................................ 92 FRANCHISE 4 U................................................ 112 FRANCHISE ADVISORY CENTRE..................... 112 FRANCHISE CENTRAL..................................... 112 FRANCHISE CLOUD SOLUTIONS.................... 114 FRANCHISE COUNCIL OF AUSTRALIA............ 117 FRANCHISE DEVELOPMENT . ......................... 112 FRANCHISE INSURANCE................................... 77 FRANCHISE LEGAL.......................................... 115 FRANCHISE RELATIONSHIPS INSTITUTE......... 112 FRANCHISE SIMPLY......................................... 112 FRANCHISE SYSTEMS GROUP........................ 112 FRANCHISE WORKS........................................ 112 FRANCHISEE SUCCESS................................... 112 FRANCHISING INTERNATIONAL....................... 112 FRANCHISING1ST............................................ 114 FRANCK PROVOST............................................ 88 FRANDATA & AUSTRALIAN FRANCHISE REGISTRY™..................................................... 111 FRANKLYN SCHOLAR...................................... 117

128 | 2 0 18 FR A NCHISE DIR E C T O RY

GEEKS ON CALL ............................................... 80 GELARE.............................................................. 83 GELATINO........................................................... 86 GELATISSIMO .................................................... 86 GENESIS FITNESS CLUB................................... 89 GEOWASH.......................................................... 73 GET THREADED................................................. 75 GFC CAFÉ........................................................... 87 GLASS ART AUSTRALIA..................................... 77 GLASS TECHNOLOGY ...................................... 73 GLOBAL GOSSIP................................................ 80

HAN’S CAFE....................................................... 83 HARCOURTS ..................................................... 93 HARDWARE2SITE............................................... 75 HARRY’S CAFÉ DE WHEELS.............................. 83 HARVEY WORLD TRAVEL ................................. 97 HAYES KNIGHT................................................. 108 HEADMARK...................................................... 109 HEALTHY HABITS............................................... 87 HEALTHY INSPIRATIONS.................................... 89 HEALTHY LIFE.................................................... 95

GLOBAL SAFE TECHNOLOGIES AUSTRALIA..... 75

HELEN O’GRADY CHILDREN’S DRAMA ACADEMY . ........................................................ 81

GLORIA JEAN’S COFFEES................................. 83

HELLO HARRY.................................................... 84

GO GECKO PROPERTY SALES.......................... 93

HENNY PENNY HATCHING................................ 78

GO LOANS.......................................................... 95

HERTZ AUSTRALIA............................................. 93

GO PRIVATE........................................................ 93

HEY DEE HO MUSIC........................................... 81

GO SUSHI........................................................... 87

HI HO CLEAN AND GARDEN.............................. 91

GODFREYS......................................................... 95

HI SPEED INTERNET KIOSKS............................. 91

GOGETTA......................................................... 113

HIDOW AUSTRALIA............................................ 89

GOLD’S GYM...................................................... 89

HILLHOUSE BURROUGH MCKEOWN.............. 115

GOLDEN FRIED CHICKEN.................................. 87

HIP POCKET WORKWEAR & SAFETY................ 97

GOLDEN NUTS FRANCHISING........................... 86

HIRE A HUBBY................................................... 90

GOLDEN ROAST (THE)....................................... 87

HIRE A TRADESMAN.......................................... 91

GOOD BUSINESS CONSULTING...................... 111

HIRE FOR BABY................................................. 93

GOOD GAMES.................................................... 95

HITMAN PROFESSIONAL PEST CONTROL........ 91

GOODYEAR AUTOCARE.................................... 73

HOG’S BREATH CAFÉ........................................ 84

GOOP GUYS....................................................... 75

HOLDING REDLICH ......................................... 115

GRACEFUL SOLUTIONS ................................. 111

HOLIDAYXP....................................................... 111

GRAHAMS GARDEN CARE................................ 91

HOLISTIC GROUP............................................... 75

GRAHAMS HOME CLEANING CARE.................. 79

HOLMAN WEBB LAWYERS.............................. 115

GRANITE TRANSFORMATIONS.......................... 75

HOMBRE MEXICAN CANTINA............................ 87

GRANT THORNTON......................................... 108

HOME ENTERTAINMENT EXPRESS................... 93

GRASSHOPPER SOCCER.................................. 78

HOME ICE CREAM............................................. 91

HOME INSTEAD SENIOR CARE.......................... 73

JAMES’ HOME SERVICES.................................. 79

KANKLEAN......................................................... 80

HOME SERVICE PROFESSIONALS ................... 90

JANI-KING AUSTRALASIA.................................. 79

KARL CHEHADE DRY CLEANING....................... 80

HOME SORTED!................................................. 90

JAN-PRO CLEANING SYSTEMS......................... 79

KARMAN GROUP............................................. 114

HORSELAND...................................................... 95

JAX TYRES......................................................... 73

KEEN TO CLEAN GROUP................................... 80

HOSEMASTERS INTERNATIONAL...................... 91

JAYMAK - FOOD & BEVERAGE REFRIGERATION................................................. 77

KEEP LEFT PR.................................................. 111

HOSPITALITY EQUIPMENT 2020...................... 111 HOTONDO HOMES............................................ 76 HOUSE............................................................... 95 HOUSE GURU.................................................... 92 HOUSEMAIDS FRANCHISES.............................. 79 HOUSEPROUD CLEANING................................. 79 HOUSEWORK HEROES...................................... 90 HOUSPECT FRANCHISING SYSTEMS............... 76 HOWARD RICH & ASSOCIATES............... 108, 109 HOWARDS STORAGE WORLD........................... 95 HR CENTRAL.................................................... 111 HR COACH......................................................... 77 HSS FINANCE................................................... 110 HUDSONS COFFEE............................................ 83 HUNGRY JACK’S................................................ 87 HUNT & HUNT.................................................. 115 HWL EBSWORTH ............................................ 115 HYDRODOG MOBILE DOG GROOMING............ 92 HYDROKLEEN.................................................... 79 HYPOXI AUSTRALIA........................................... 89 I CAN READ........................................................ 81 IAN DIFFEN THE TYRE FACTORY (WA)............... 73 IBALANCE BUSINESS INSTITUTE....................... 77 IBS INFOTECH.................................................. 111 ICMI SPEAKERS & ENTERTAINERS............ 77, 111 ICON VISUAL MARKETING............................... 111 ICPRINT AND DESIGN........................................ 93 IGA...................................................................... 95 IMAGE GROUP................................................... 77 IMPRESSIONABLE KIDS..................................... 78 IN.CUBE8R GALLERY......................................... 95 INBLOOM FLORIST............................................. 95 INDEPENDENT PROPERTY INSPECTIONS........ 93 INDIA AT HOME.................................................. 86

JC UNIQUE BEAUTY AND LASER CLINIC.......... 75 JDL STRATEGIES................................................ 93 JEJAK GRAPHICS...................................... 65, 111 JESTERS............................................................. 87 JETSET TRAVELWORLD GROUP....................... 97 JETTS FITNESS 24/7.......................................... 89 JEUNESSE GLOBAL........................................... 75 JIM’S ANTENNA’S.............................................. 97 JIM’S BATH RE-SURFACING.............................. 90 JIM’S BIN CLEANING.......................................... 79 JIM’S BLIND CLEANING..................................... 79 JIM’S BOOKKEEPING......................................... 72 JIM’S BUILDING INSPECTIONS.......................... 76 JIM’S BUILDING MAINTENANCE........................ 76 JIM’S CAR CLEANING........................................ 73 JIM’S CARPET CLEANING.................................. 80 JIM’S CLEANING................................................ 80 JIM’S COMPUTER SERVICES....................... 80, 90 JIM’S DIGGERS.................................................. 76 JIM’S DOG WASH............................................... 92 JIM’S ELECTRICAL....................................... 90, 97 JIM’S FENCING................................................... 76 JIM’S FINANCE PROFESSIONALS...................... 72 JIM’S FLOORS.................................................... 76 JIM’S GLASS...................................................... 97 JIM’S MOWING................................................... 91 JIM’S PAINTING.................................................. 76 JIM’S PAVING..................................................... 76 JIM’S PERGOLAS............................................... 76 JIM’S PEST CONTROL................................. 90, 91 JIM’S PLUMBING................................................ 97 JIM’S POOL CARE........................................ 90, 92 JIM’S PRESSURE CLEANING............................. 80

KELLS LAWYERS............................................. 115 KELLY SPORTS.................................................. 95 KEMP STRANG . .............................................. 115 KENKLEEN WINDOW CLEANING....................... 80 KENNY’S CARDIOLOGY..................................... 95 KEY RETURNS.................................................... 77 KFC..................................................................... 87 KHQ LAWYERS................................................. 115 KICK! JUICE BARS.............................................. 86 KIDS KORNER.................................................... 81 KIESER TRAINING CENTRES............................. 89 KINDY DANCE TIME........................................... 79 KING INSURANCE BROKERS........................... 113 KING OF THE PACK . ......................................... 95 KINGS................................................................. 92 KIP MCGRATH EDUCATION CENTRES ............. 81 KLEENIT.............................................................. 80 KOALA KRANE................................................... 97 KOOLER ICE....................................................... 97 KRNETA BUILDING SURVEYORS..................... 111 KWIK KERB......................................................... 91 KWIK KOPY AUSTRALIA..................................... 93 KX PILATES......................................................... 89 LA PORCHETTA............................................ 49, 84 LAC LAWYERS ................................................ 115 LAING AND SIMMONS REAL ESTATE................ 93 LAS OLAS........................................................... 86 LASER CLINICS AUSTRALIA.............................. 75 LASER PLUMBING AND ELECTRICAL................ 76 LATTE CARTELLE............................................... 83 LATTOUF HAIR SPA............................................ 88 LAUBMAN AND PANK........................................ 95 LAVA COFFEE..................................................... 83

JIM’S ROOFING.................................................. 76

LCL FUN LANGUAGES....................................... 81

JIM’S SECURITY DOORS................................... 97

LEADERSHIP MANAGEMENT AUSTRALIA......... 77

JIM’S SHADE SAILS........................................... 76

LEASEEAGLE............................................ 111, 117

JIM’S SKIP BINS........................................... 76, 93

LEASING INFORMATION SERVICES ................ 111

JIM’S SOLAR...................................................... 97

LEGALITE.......................................................... 115

JIM’S TEST AND TAG......................................... 81

LEGALVISION.................................................... 115

JIM’S TREES....................................................... 91

LEIGH ADAMS ................................................. 115

JIM’S WINDOW CLEANING................................ 80

LEMONTREE MARKETING....................... 108, 109 LENARD’S CHICKEN.......................................... 86

INTEGRATED WORKFORCE SOLUTIONS – IWS................................................................ 108

JIM’S WINDSCREENS........................................ 91 JOHN BRENNAN HAIR FRANCHISING............... 88

LEWIS HOLDWAY ............................................ 115

INTERCEPT......................................................... 77

JOHNNO’S CAMPER TRAILERS......................... 93

LIFECARE HEALTH............................................. 89

INTERNATIONAL COLLEGE OF HOTEL MANAGEMENT................................................. 117

JONNEE COFFEE............................................... 83

LIGHTSOUNDS .................................................. 81

JOSEPH DAHDAH & CO UNIFORMS................ 111

LINK BUSINESS FRANCHISING........................ 111

INXPRESS . ........................................................ 77

JUMBO INFLATABLES........................................ 78

LIQUID STATE................................................... 114

IP PARTNERSHIP.............................................. 115

JUMP! SWIM SCHOOLS..................................... 78

LISTEN TO READ................................................ 79

IP SOLUTIONS INTERNATIONAL...................... 111

JUMPING J-JAYS CASTLES & SLIDES............... 79

LISTEN TO YOUR BODY..................................... 89

IRON ON TIME, THE IRON MAN......................... 80

JUST BETTER CARE........................................... 73

LISTON LANDERS............................................ 108

ISLAND WAY SORBET........................................ 86

JUST CUTS......................................................... 88

LITERACY CIRCLE.............................................. 81

IWS AUSTRALIA................................................ 111

JUST LASHES ................................................... 75

LITTLE IMAGES................................................... 92

JAGO................................................................ 111

JUST NOW VENDING......................................... 97

LITTLE KICKERS................................................. 79

JAMAICA BLUE CAFE......................................... 83

K2 RECRUITMENT.............................................. 81

LIV-EAT............................................................... 87

INFORMATEL.................................................... 109 INK ON THE RUN................................................ 91 INKSPOT............................................................. 95 INKY FEET.......................................................... 78 INSITE DATA SOLUTIONS................................. 117 INSPECT MY HOME........................................... 93 INSPIRATIONS PAINT.......................................... 95 INSURANCE MADE EASY................................. 113

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LIVINGBRIDGE.................................................. 110

META MANAGEMENT SOLUTIONS.................. 117

NANOTEK CAR CLEANING................................ 73

LOCAL APPLIANCE RENTALS............................ 93

METRO TILES..................................................... 96

NARELLAN POOLS............................................. 92

LOCAL TREE CARE............................................ 91

METRODOGS..................................................... 92

NATIONAL AUSTRALIA BANK........................... 110

LODHIA LAWYERS........................................... 115

METROPOLITAN SHREDDING SERVICE............ 77

NATIONAL DRONES........................................... 91

LOGIRO ........................................................... 108

MEYER VANDENBERG .................................... 116

LOGOVISION.................................................... 111

MICHEL’S PATISSERIE........................................ 83

NATIONAL FRANCHISE INSURANCE BROKERS (NFIB)......................................... 20, 113

LOLLIPOP’S PLAYLAND & CAFE........................ 79

MICHELS WARREN.......................................... 109

LOLLYPOTZ........................................................ 90

MICRONET SYSTEMS...................................... 114

LONELY PETS CLUB........................................... 92

MIDAS AUTO...................................................... 73

LOOKSMART ALTERATIONS.............................. 80

MILLS OAKLEY ................................................ 116

LORD OF THE FRIES.................................... 86, 87

MIL-TEK WASTE SOLUTIONS............................. 77

LOYALTY PRINT.................................................. 93

MILWARD DORAN............................................ 111

LUXAFLEX – HUNTER DOUGLAS....................... 95

MIND ATLAS..................................................... 117

LYNCH ANDREWS . ......................................... 115

MIND GAMES..................................................... 96

LYNN’S LEARNING............................................. 81

MINDCHAMPS.................................................... 79

M & K LAWYERS............................................... 115

MINI MAESTROS................................................ 79

M2 COMMANDER............................................... 77

MINI PARTY PEOPLE.......................................... 79

MACROPLAN.................................................... 111

MINICARDS........................................................ 72

MAD MEX FRESH MEXICAN GRILL....... IFC, 85, 87

MINIMEE – BABIES AND KIDS............................ 79

MADAM GLAMOUR............................................ 75

MINIPOS........................................................... 117

MADE IN JAPAN................................................. 95

MINIT AUSTRALIA PTY LTD – MISTER MINIT...... 96

MADGWICKS LAWYERS.................................. 116

MINIT COMMERCIAL........................................ 111

MAESTRO HAIRDRESSING................................ 89 MAGGIES KITCHEN STORE............................... 96 MAGIC HAND CARWASH................................... 73 MAGNETITE WINDOW COVERS......................... 90 MAIL BOXES ETC (MBE)......................... 24, 77, 93 MAIL PLUS.......................................................... 77 MAILPOST.......................................................... 72 MANTRA GROUP.............................................. 111 MARIES PIZZA.................................................... 88 MARKET MINDS............................................... 112 MARKETING AND BRANDING COMPANY........ 109 MARRS CURTAINS, BLINDS & SHUTTERS........ 90 MARS VENUS COACHING.................................. 81 MARSH & MAHER RICHMOND BENNISON LAWYERS................................ 35, 116 MARSHALLS + DENT + WILMOTH................... 116 MARY RYAN’S.................................................... 96

MINI-TANKERS AUSTRALIA................................ 73 MINTERELLISON ............................................. 116 MINUTEMAN PRESS.......................................... 93 MISTER PLY&WOOD........................................... 76 MITCHELL COMMUNICATION GROUP............. 109 MJW................................................................. 111 MKS GROUP.................................................... 108 MLN - MOBILE LAPTOPS AND NOTEBOOKS.... 96 MOBILE APP CITY............................................ 114 MOBILE FILTRATION SERVICES (MANAFRY)...... 91 MOBILE HOSEFIXERS........................................ 91 MOBILE PLASTIC & VINYL REPAIRS.................. 73 MOBILE TEST ‘n’ CAL......................................... 81 MOEVENPICK ICE CREAM................................. 88 MONGREL JOE’S COFFEE............................... 111 MORTGAGE CHOICE......................................... 72

NATRAD RADIATORS & AUTO AIR..................... 73 NCR SILVER...................................................... 117 NEC.................................................................. 114 NENE CHICKEN AUSTRALIA........................ 40, 85 NETCOMM........................................................ 114 NETSTARTER.................................................... 114 NETWORK CAR & TRUCK RENTALS.................. 94 NEW LEVEL PERSONAL TRAINING STUDIOS.... 89 NEW LIFE REPAIR SERVICES............................. 73 NEW YORK SLICE PIZZA.................................... 88 NEW ZEALAND NATURAL.................................. 86 NEXIA EDWARDS MARSHALL.......................... 108 N-HANCE............................................................ 76 NICOLE LEGGAT AND ASSOCIATES ............... 116 NIGHTOWL CONVENIENCE............................... 86 NISSAN MOTOR COMPANY............................... 74 NO FILTER COFFEE............................................ 86 NO WET WATERLESS CARCLEAN..................... 74 NOODLE BOX..................................................... 88 NOQ.................................................................... 91 NOQ MOBILE ORDERING................................. 114 NORMAN CONNELL ADVERTISING................. 109 NORTON ROSE FULBRIGHT............................ 116 NOSE TO TAIL DOGWASH................................. 92 NOVUS AUSTRALIA............................................ 74 NRG LEGAL...................................................... 116 NT CONVENTION BUREAU.............................. 111 NUMBERWORKS’NWORDS AUSTRALIA........... 81 NUTSHACK......................................................... 86 OCEAN MASTER INTERNATIONAL..................... 88 OE DESIGN....................................................... 114 OFFICEMAX........................................................ 77 OGALO PORTUGESE STYLE CHICKEN............. 88

MAS TAX ACCOUNTANTS.................................. 72

MORTGAGE HOUSE........................................... 72

OLIVER’S REAL FOOD........................................ 88

MASSAGE ENVY................................................. 89

MOTIVITY FRANCHISING.................................... 73

OMC CONNECT............................................... 109

MATCHBOX........................................................ 96

MOUNTAIN DESIGNS......................................... 89

ONDECK........................................................... 110

MATT FIDDES GROUP........................................ 89

MOVIEMATE AUSTRALASIA............................... 97

ONE FOR MEN.................................................... 75

MATTHEWS FOLBIGG...................................... 116

MPM MARKETING SERVICES.......................... 111

OPORTO....................................................... 18, 85

MATTRESS DOCTOR AUSTRALIA...................... 90

MR RENTAL........................................................ 94

OPPOSITE LOCK................................................ 74

MATTRESSKLEEN AUSTRALIA........................... 90

MR TAX REFUND................................................ 72

OPSM................................................................. 96

MAXXAM COMPUTER SYSTEMS..................... 114

MR WOW............................................................ 80

ORANGETHEORY FITNESS................................ 89

MAYNARD IMAGING......................................... 109

MRS FIELDS BAKERY CAFÉ . ............................ 86

ORDERMATE.................................................... 117

MBCM STRATA SPECIALISTS............................ 93

MSI TAYLOR BUSINESS SERVICES.................. 108

ORDIUM............................................................ 113

MBT FOOTWEAR................................................ 80

MSP PHOTOGRAPHY......................................... 92

ORGANISE INTERNET...................................... 109

MCDONALD’S AUSTRALIA................................. 88

MST LAWYERS................................................. 116

OUTBACK JACKS BAR & GRILL......................... 85

MCINNES WILSON LAWYERS.......................... 116

MUFFIN BREAK BAKERY CAFE.......................... 83

OUTSIDE CONCEPTS......................................... 76

MCLAUGHLINS................................................. 116

MURFETT LEGAL.............................................. 116

OVEN & BBQ CLEANING.................................... 91

MCLEAN DELMO BENTLEYS........................... 108

MURRAY PEST & WEED CONTROL................... 90

OVEN FAIRY........................................................ 80

MCMAHON FEARNLEY.................................... 116

MUZZ BUZZ........................................................ 83

OVENCLEAN....................................................... 80

MCW LAWYERS............................................... 116

MYGUESTLIST.................................................. 109

OVENU................................................................ 80

MEDIA M GROUP............................................. 109

MYOB............................................................... 108

OZ BIN CLEANING.............................................. 80

MEDIACOM AUSTRALIA................................... 109

MYSTERY CUSTOMER..................................... 111

OZ DESIGN FURNITURE..................................... 96

MEGASEALED BATHROOMS............................. 76

NAILSNOW.COM.AU........................................... 75

OZERENTALS..................................................... 94

MENDABATH...................................................... 76

NANDO’S AUSTRALIA........................................ 85

OZIFIT................................................................. 89

130 | 2 0 18 FR A NCHISE DIRE C T O RY

OZSPY................................................................ 96

PRISM SOLUTIONS.......................................... 114

RESIDENTIAL GARAGE DOORS......................... 76

OZZY TYRES....................................................... 74

PRISTINE WATER SYSTEMS.............................. 91

RESSLEEP.......................................................... 89

PACE LAWYERS............................................... 116

PRO DIVE............................................................ 81

REST INDUSTRY SUPER.................................. 108

PACK & SEND............................................... 77, 96

PRO-AXLE AUSTRALIA....................................... 74

RESTORED BEAUTY GETAWAYS....................... 75

PACNET............................................................ 111

PROFESSIONAL ADVANTAGE SERVICE........... 114

RESULTS 9 LASER CLINIC................................. 75

PALEO CAFÉ....................................................... 83

PROFESSIONAL OUTSOURCE SOLUTIONS.... 114

RESUMES FOR RESULTS................................... 81

PAMPERED PUP................................................. 92

PROFESSIONALS SERVICE CENTRE................. 93

RESURG GROUP.............................................. 113

PANAROTTI’S..................................................... 85

PROFICIENT PROJECTS.................................. 111

RETAIL DOCTOR GROUP................................. 113

PARADISE SHADE UMBRELLA’S........................ 90

PROMOTEM..................................................... 109

RETAIL E-VIRONMENT...................................... 113

PARAFFINE......................................................... 96

PRONTO SOFTWARE....................................... 114

RETAIL EXPRESS.............................................. 117

PARASERVE CLEANING SERVICES................... 80

PROPERTY GUYS............................................... 93

REVIVE CARPET DYEING................................... 80

PARASOL EMT.................................................. 117

PROTECT-A-WINDOW........................................ 76

REVIVE PROJECTS........................................... 109

PARTY PLUS....................................................... 82

PROVEN BUSINESS CONSULTANTS AUSTRALIA....................................................... 117

REVOLUTION CD................................................ 96

PROVENDER VENDING...................................... 97

RICE WORKSHOP.............................................. 88

PASTAGOGO...................................................... 88 PAWS PET SITTERS........................................... 92 PCL LAWYERS................................................. 116 PEAK PHYSIQUE HOT YOGA............................. 89 PEDDERS SUSPENSION.................................... 74 PEOPLEINSITE ................................................ 114 PEOPLOGICA................................................... 117 PERSONALISED PET.......................................... 92 PET CAFE........................................................... 92 PET MOBILE....................................................... 92 PETS GALORE.................................................... 92 PETS PANTRY.................................................... 92 PETSTOCK......................................................... 92 PHARMASAVE - SIGMA HEALTHCARE.............. 96 PIE FACE............................................................. 83 PIPER ALDERMAN............................................ 116

PUMA ENERGY.................................................. 96 PURATAP............................................................ 80 PURE+NATURAL................................................ 88 PUREPROTECT.................................................. 90 PY FENCING....................................................... 76 QUEST APARTMENT HOTELS............................ 91 QUICK COLOURPRINT.COM.AU......................... 93 QUICKLOCK PARTITIONS................................... 76 R&W REAL ESTATE............................................. 93 RACV ROYAL PINES RESORT.......................... 111 RAINE & HORNE................................................. 93 RAMP HOLDINGS............................................. 111 RAMS FINANCIAL GROUP.......................... 72, 110 RASHAYS CAFÉ & RESTAURANT....................... 85 RAW ENERGY CAFÉ........................................... 83

RIBA BUSINESS LAWYERS.............................. 116

RICHARDSON AND WRENCH............................ 93 RIDDELL CLARE CONSULTING........................ 114 RIGHT AT HOME AUSTRALIA............................. 73 RISK STRATEGIES............................................ 117 ROBBINS WATSON.......................................... 116 ROBERT HERBU............................................... 108 ROBERT JAMES LAWYERS.............................. 116 ROBERTS LEGAL............................................. 116 ROCK STAR FOR A DAY..................................... 82 ROCKET SCIENCE STRATEGIC SERVICES...... 109 RODNEY WAYNE HAIRDRESSING...................... 89 ROLLD................................................................ 85 ROOF SEAL........................................................ 76 ROSE CORPORATE.......................................... 108

RAY WHITE REAL ESTATE.................................. 93

ROYAL COPENHAGEN ICE CREAM CONE CO. ......................................................... 86

RE/MAX AUSTRALIA........................................... 93

RP VENDING....................................................... 97

REACH LOCAL................................................. 114

RSM AUSTRALIA.............................................. 108

READ AND EXCEED............................................ 81

RUSH HOUR AUSTRALIA................................... 89

READY STEADY GO KIDS................................... 79

RUSSELL KENNEDY SOLICITORS................... 116

READY STEADY PRINT....................................... 93

RUST FREE (AUSTRALIA)................................... 74

REAL ESTATE INVESTAR.................................... 93

RYCO 24•7......................................................... 74

REALESTATE IT................................................. 114

S & K CANDY BUFFET BARS.............................. 82

PLASTER FUN HOUSE....................................... 79

RECEIPT BANK................................................. 108

S2i..................................................................... 111

PLATINUM ELECTRICAL CONTRACTORS.......... 97

RECRUIT SHOP................................................ 111

SABATINI’S......................................................... 85

PLUS FITNESS 24/7........................................... 89

RECRUITMENT VISION....................................... 77

SACKO TECHNOLOGY....................................... 80

PMA SOLUTIONS............................................... 77

RED BUILDING................................................... 76

SACO TECHNOLOGY....................................... 114

PNORS TECHNOLOGY GROUP....................... 114

RED DAY COACHING......................................... 81

SAFETYQUIP....................................................... 97

POINT B ADVERTISING & DESIGN................... 109

RED ENERGY PROMOTIONS............................. 72

SALON EXPRESS............................................... 89

POLE DIVAS........................................................ 93

RED ROCK NOODLE BAR.................................. 88

SALSAS MEX FRESCAS!.............................. 87, 88

POOLWERX........................................................ 92

RED ROOSTER............................................. 18, 85

SALTS OF THE EARTH....................................... 89

POSITIVE TRAINING SOLUTIONS..................... 117

REDBACK CONFERENCING............................. 111

SANDPIT PHOTOS.............................................. 92

POSTNET............................................................ 77

REDCAT............................................................ 117

SANDWICH CHEFS®. ................................... 13, 88

POSTNET AUSTRALIA........................................ 93

REDCHIP LAWYERS......................................... 116

SARPINO’S PIZZERIA......................................... 88

POWERFRONT ONLINE SUCCESS.................... 77

REDEEM........................................................... 111

SCAN CONVERSION SERVICES......................... 77

PRD NATIONWIDE.............................................. 93

REFACEIT............................................................ 90

SCHNITZ FRANCHISING..................................... 88

PRECIOUS CARGO............................................ 79

REFRESH RENOVATIONS................................... 76

SCROOZ............................................................. 97

PRECISION BADGES.......................................... 77

REGAL MATTRESS............................................. 96

SECRETARY.COM.AU......................................... 77

PREGGI BELLIES................................................ 89

RELOAD CONSULTING..................................... 111

SELECT CLEANING............................................ 74

PRESSE CAFÉ.................................................... 83

REMARKABLE FRANCHISES............................ 113

SENIOR HELPERS – AUSTRALIA........................ 73

PRETZEL WORLD............................................... 88

RENT 2 OWN CARS AUSTRALIA........................ 74

SENOR PAELLA CATERING................................ 82

PRICE ATTACK................................................... 96

RENT THE ROO.................................................. 94

SEQUEL VCFO.................................................... 72

PRICE WATERHOUSE COOPERS..................... 113

RENT WITH STYLE............................................. 94

SERVICE INTEGRITY......................................... 111

PRIMAL PANTRY................................................ 86

RESI MORTGAGE CORPORATION..................... 72

SERVICEM8...................................................... 111

PRINTING BRISBANE....................................... 117

RESICERT PROPERTY INSPECTIONS................ 93

SHAPE SHOPFITTERS . ................................... 111

PIRTEK FLUID SYSTEMS.................................... 74 PITNEY BOWES SOFTWARE............................ 117 PIXIFOTO & PORTRAIT PLACE........................... 92 PIZZA CAPERS................................................... 88 PIZZA HUT ......................................................... 88 PIZZA TEMPTATIONS.......................................... 88 PJK PARTY HIRE................................................ 82 PKF .................................................................. 108

2 0 1 8 F R A NCHIS E DIRECTORY | 131

inde x

SHAPLAND SWIM SCHOOLS............................. 81

SPORTZING COURT CARE SERVICES............... 89

TAXASSIST ACCOUNTANTS............................... 72

SHAREMARKET COLLEGE............................... 117

SPOTCAP......................................................... 110

TECHNO TAN...................................................... 75

SHAVER SHOP................................................... 96

SPUDBAR........................................................... 88

TELCOINABOX.................................................... 97

SHE FITNESS...................................................... 89

ST CLAIR.......................................................... 108

TELECHOICE...................................................... 97

SHED BOSS........................................................ 76

ST SOFTWARE................................................. 114

TENDER LOVING CUISINE.................................. 92

SHEDS N HOMES............................................... 76

STACKS OF SNACKS......................................... 80

TERMICAM ........................................................ 90

SHEDS N MORE................................................. 96

STAIN BUSTERS CLEANING SERVICES............. 80

TERRY WHITE CHEMISTS.................................. 89

SHERPA GROUP.............................................. 113

STARSHOTS GLAMOUR PHOTOGRAPHY......... 92

TESTEL .............................................................. 97

SHERPA SKIDS................................................... 79

STAX SUBS & COFFEE....................................... 88

THAILANDER...................................................... 85

SHIFT 8............................................................. 117

STEAMATIC AUSTRALIA..................................... 80

THE ALTERNATIVE BOARD......................... 78, 117

SHINE HAND CAR WASH................................... 74

STEEL BUILT....................................................... 76

THE ATHLETE’S FOOT AUSTRALIA.................... 96

SHINE IT STAINLESS.......................................... 91

STEP INTO LIFE.................................................. 89

THE BANNER LADY.......................................... 109

SHINGLE INN CAFES.......................................... 85

STEPHENS LAWYERS & CONSULTANTS......... 116

THE BOOKKEEPING NETWORK ....................... 72

SHOEBOX BOOKKEEPING................................. 72

STEVE COSTI’S FAMOUS FISH.......................... 85

THE CAR KIT COMPANY.................................... 74

SHOPINSURANCE.COM.AU............................. 113

STIR CRAZY........................................................ 88

THE CASH BACK APP........................................ 91

SHOWER SURGEON.......................................... 97

STOCKDALE & LEGGO....................................... 93

THE CEO INSTITUTE........................................... 78

SIGN*A*RAMA..................................................... 96

STONE AND CHALK......................................... 111

THE CHEEKY BEANS......................................... 83

SIGNS ON THE MOVE........................................ 96

STORAGE KING.................................................. 80

THE CHEESECAKE SHOP.................................. 82

SIGNWAVE.......................................................... 96

STORE FINDER................................................. 114

THE CHOCOLATE ROOM................................... 83

SILVER CHEF ................................................... 113

STORYBOOK COTTAGES................................... 76

THE COFFEE CLUB............................................ 83

SIMPLY HELPING................................................ 73

STRATEGY AND ACTION.................................... 77

THE COFFEE EMPORIUM................................... 83

SKEWERZ KEBABZ............................................ 87

STRATHFIELD..................................................... 96

THE COMPLETE GARDEN.................................. 96

SKIN NATURELLE............................................... 75 SLATER & GORDON......................................... 116 SLEEPY’S .......................................................... 96 SLF LAWYERS.................................................. 116 SMALL BUSINESS ACCOUNTING...................... 72 SMALL FISH BUSINESS COACHING.......... 77, 111 SMALLPRINT AUS & NZ............................... 79, 91 SMART CUTS™.................................................. 89 SMART FRANCHISE......................................... 113 SMART OHS..................................................... 117 SMARTLINE........................................................ 72 SME FINANCE GROUP..................................... 110 SMITH & SONS RENOVATIONS & EXTENSIONS................................................... 76 SMOOTHIE FACTORY......................................... 87 SNAP ................................................................. 93 SNAP FITNESS AUSTRALIA................................ 89

STRATTON FINANCE.......................................... 72 STRUDDY’S SPORTS......................................... 96 SUBWAY® RESTAURANTS................................ 88 SUCCESS TAX PROFESSIONALS....................... 72 SUMOSALAD...................................................... 88 SUNBELT BUSINESS BROKERS........................ 77 SUNSHINE KEBABS........................................... 88 SUPANEWS........................................................ 96 SUPER CLEAN.................................................... 80 SUPER GREEN SOLUTIONS............................... 97 SUPER SHOWER SEAL...................................... 90 SUPERFINISH EXPRESS ................................... 74 SUPERGEEK.COM.AU........................................ 80 SUPERIOR SERVICE......................................... 117 SUSTAINABLE DIRECTIONS............................... 76 SWAAB ATTORNEYS........................................ 116

THE COMPUTER MARKET................................. 80 THE CONCRETE CUTTER.................................. 76 THE CONFECTIONERY & PARTY SHOP ............ 96 THE CONTACT GROUP...................................... 78 THE CONTACT GROUP.................................... 112 THE COUNTRY BREWER................................... 96 THE DESSERT HOUSE....................................... 83 THE DRUG DETECTION AGENCY...................... 97 THE E TEAM....................................................... 90 THE ELCANO GROUP...................................... 110 THE ENERGY ALLIANCE.................................. 112 THE FAST LANE DRIVE-THRU COFFEE.............. 83 THE FRANCHISE COMPANY............................ 112 THE FRANCHISE INSTITUTE............................ 113 THE FRANCHISE SHOP.................................... 113 THE FRANCHISE WHISPERER......................... 113 THE FRENCHAMS GROUP................................. 94

SNAP-ON TOOLS......................................... 74, 92

SWEAR WORDS............................................... 109

SNOOZE............................................................. 96

SWEET DREAMS AND GOODNIGHT.................. 79

SOCCAJOEYS.................................................... 79

SWIFTPOS........................................................ 117

SOCCER TIME KIDS........................................... 79

SWIMART........................................................... 92

SOFT STONE SCULPTURES.............................. 91

SWITCH BUSINESS............................................ 77

SOL HOME IMPROVEMENTS............................. 76

SYNERGY BUSINESS CENTRES................ 77, 111

SOLOMONS FLOORING..................................... 96

SYRON............................................................. 114

SOOTHE MOBILE MASSAGE............................. 89

TABATINGA......................................................... 79

SOUL ORIGIN..................................................... 83

TACO BILL MEXICAN RESTAURANTS................ 85

SOURCELINX.................................................... 109

TAILORMAID COMMUNICATIONS.................... 112

SPANISH DOUGHNUTS...................................... 82

TALBOT OLIVIER............................................... 116

SPANLINE HOME ADDITIONS............................ 76

TAMAWOOD HOMES.......................................... 76

SPAR AUSTRALIA............................................... 87

TANDA...................................................... 112, 114

SPECSAVERS..................................................... 96

TAPS’N TOILETS................................................. 90

THE MISSING LINK NETWORK INTEGRATION................................................... 114

SPECTRUM ANALYSIS..................................... 117

TAPSNAP AUSTRALIA........................................ 92

THE NATURAL WAY............................................ 75

SPEEDFIT AUSTRALIA........................................ 89

TARGET TRAINING..................................... 81, 117

THE ORIGINAL POSTER COMPANY................... 96

SPEEDLINER AUSTRALIA................................... 74

TASK RETAIL TECHNOLOGY............................ 114

THE POULTRY PLACE........................................ 88

SPLASH SWIM SCHOOL.................................... 79

TASTE OF EUROPE............................................ 83

THE REAL LEARNING EXPERIENCE........... 81, 117

SPORT STAR ACADEMY.............................. 79, 89

TASTY THAI........................................................ 88

THE REALISE GROUP...................................... 112

SPORTSCO........................................................ 96

TASTY TRUCKS.................................................. 80

THE RED REPUBLIC......................................... 109

SPORTSPOWER................................................. 96

TAX STORE......................................................... 72

THE SHED COMPANY........................................ 76

132 | 2 0 1 8 FR A NCHISE DIR E C T O RY

THE GOOD FEET STORE.................................... 96 THE GRAFFITI EATERS....................................... 80 THE IDEAS SUITE............................................. 109 THE INK SHOP................................................... 96 THE INTERFACE FINANCIAL GROUP................. 72 THE IRONING ELF.............................................. 92 THE JOLLY MILLER CAFÉ................................... 83 THE LEATHER & VINYL DOCTOR....................... 80 THE MARKETING LAB...................................... 112 THE MATTRESS SUPERMARKET....................... 96 THE MELTING POT............................................. 86 THE MINDERS.................................................... 90

THE SMOOTHIE FACTORY................................. 88

ULTRA TUNE . .................................................... 74

WRAY ORGANICS............................................... 87

THE SOURCE BULK FOODS.............................. 87

UN CAFE BAR..................................................... 83

X-GOLF AUSTRALIA........................................... 82

THE SPHERE AGENCY..................................... 109

UNIQUE LASER.................................................. 75

XOCOLATI........................................................... 84

THE SPORTING GLOBE..................................... 86

UNITED HOME SERVICES.................................. 90

XPRESSO DELIGHT............................................ 84

THE STARTUP FACTORY.................................. 117

UNITED PETROLEUM......................................... 96

XPRESSO MOBILE CAFE.................................... 92

THE TARTAN GROUP....................................... 108

UNIVERSAL APPROACH.................................. 110

XQUISITO . ......................................................... 88

THE TYRE FACTORY.......................................... 74

UNSCRATCH THE SURFACE.............................. 76

XXX SECURITY SERVICES................................ 117

THEBESTOF....................................................... 78

URBAN BURGER................................................ 88

YARRA VALLEY FARMS................................ 80, 87

THEDOCYARD.................................................. 114

URBAN CLEAN................................................... 80

YELLOW EXPRESS............................................. 78

THEOBROMA LOUNGES, PAVILIONS, BARS...................................................... 29, 83, 86

UTICOLOR.......................................................... 74

YOGURTLAND AUSTRALIA................................ 88

UTTER PROFESSIONALS................................... 72

YONG REAL ESTATE.......................................... 93

THERMAWOOD.................................................. 76

V.I.P. HOME SERVICES....................................... 90

YOU CAN BAKE IT.............................................. 84

THEXTON ARMSTRONG.................................... 78

YOUR CLEANER................................................. 80

THINKING AUSTRALIA...................................... 114

V.I.P. HOME SERVICES FENCING & HOME MAINTENANCE....................................... 90

THOMSON GEER.............................................. 116

VAST FURNITURE & HOMEWARES.................... 96

THRIFTY CAR RENTAL....................................... 94

VEND HQ.......................................................... 117

THRIVE PROMOTIONAL PRODUCTS............... 109

VERIMARK................................................ 112, 117

THYNNE & MACARTNEY.................................. 116

VERVE GROUP................................................. 109

TILE MART.......................................................... 96

VERVE RECRUITMENT..................................... 112

TILE RESCUE...................................................... 92

VICTORY CURTAINS AND BLINDS..................... 92

TIMBER DOCTOR............................................... 92

VILLA & HUT....................................................... 83

TIMEZONE AUSTRALIA....................................... 81

VINTAGE PHOTOBOOTHS.................................. 81

TINT A CAR......................................................... 74

VIP CAR CARE.................................................... 74

TLS MARKETING.............................................. 109

VIP LIGHTING..................................................... 76

TOKYO SUSHI KITCHEN.................................... 87

VIRTUAL METHOD............................................ 114

TONI + GUY HAIRDRESSING............................. 89

VISION ALLIANCE............................................. 113

TOOHEY REID CHARTERED ACCOUNTANTS................................................ 108

VISION PERSONAL TRAINING............................ 89

TOOLFORCE....................................................... 92

VIVA ENERGY AUSTRALIA.......................... 36, 112

TOP SNAP ......................................................... 93

VIVA LIFE PHOTOGRAPHY................................. 92

VISUAL UNITY................................................... 110

TOSCANIS CAFÉ BAR AND RESTAURANT......... 86

VMBIZ................................................................. 78

TOTAL IMAGE GROUP...................................... 109

VOYAGES - ULURU MEETING PLACE.............. 112

TOTAL MARKETING.......................................... 109

WAIVESTAR GROUP . ................................ 72, 112

TOTAL TOOLS.................................................... 96

WALKER WAYLAND.................................... 50, 109

TOTALSPAN........................................................ 76

WALKERS PARTY HIRE...................................... 82

TOUCH UP GUYS............................................... 74

WASABI WARRIORS........................................... 87

TOURISM NEW ZEALAND................................ 112

WEB PROFITS.................................................. 114

TOWFIX............................................................... 74

WEBSITEGURUS................................................ 91

TOYWORLD........................................................ 96

WEEDING WOMEN............................................. 91

TQ STONE PRODUCTS...................................... 76

WENATEX........................................................... 90

TRADE BOOKS BOOKKEEPING....................... 108

WENDY’S MUSIC................................................ 81

TRAMPOLINE GELATO....................................... 87

WESTPAC BANKING CORPORATION............... 110

YOUR IMAGE MARKETING & MEDIA................ 110 YOUR LAW FIRM.............................................. 116 ZAMBRERO........................................................ 86 ZANE SOLAR...................................................... 76 ZARRAFFA’S COFFEE......................................... 84 ZING COMMUNICATIONS AUSTRALIA............. 110 ZOO MEDIA...................................................... 110 ZRILO................................................................ 114 ZUBIAS THREADING.......................................... 75

new zealand 0800 2 FIX IT....................................................... 98 0800 SUNSHADE.............................................. 103 1PLACE............................................................ 119 A BUYER’S CHOICE HOME INSPECTIONS........ 99 A J PARK.......................................................... 119 AA AUTO SERVICE & REPAIR............................. 98 ABACUS MATHS ACADEMY............................. 100 ABC BUSINESS BROKERS............................... 118 ACARDO WORKPLACE SAFETY SUPPLIES..... 100 ACCESSMAN...................................................... 99 ACTIONCOACH................................................ 100 ADEN FRANCHISE GROUP................................ 99 ADVANCE FRANCHISE SYSTEMS.................... 105 ADVANCE INTERNATIONAL.............................. 100 AERIAL MASTER................................................. 99 AFFILIATED BUSINESS CONSULTANTS........... 119 AGATHA PARIS................................................. 105 AIRIFY............................................................... 103

TRAXION TRAINING.................................. 113, 117

WET-SEAL MANAGEMENT PTY LTD................... 76

TRAXX CONSTRUCTION PRODUCTS................ 76

WHAT SCRATCH?.............................................. 74

TRENT DRIVING SCHOOL.................................. 81

WHEEL CHANGE U............................................ 74

TRIPLE O PROPERTY MAINTENANCE............... 93

WHIRLWIND PRINT........................................... 117

TROPICAL PLANT RENTALS.............................. 94

WILD CARDS & GIFTS........................................ 96

TRU BLU DOG WASH......................................... 92

WILLIAM ANGLISS INSTITUTE.......................... 117

TRURATING...................................................... 114 TRUSONIC.......................................................... 81

WIRED & WIRELESS SOLUTIONS INTERNATIONAL............................................... 114

TSG FRANCHISE MANAGEMENT................. 65, 96

WIRELESS ANYWHERE GROUP........................ 97

APEX GENERAL................................................ 119

TT GROUP COMMUNICATIONS....................... 114

WISEWOULD MAHONY.................................... 116

APOLLO ACCOUNTING.................................... 118

TU PROJECTS.................................................. 112

WOK ME............................................................. 88

APPARELMASTER............................................ 100

TUTOR DOCTOR AUSTRALIA............................. 81

WOKINABOX....................................................... 88

ARCHGOLA...................................................... 104

TUTTI FRUTTI...................................................... 87

WOOLLAM CONSTRUCTIONS......................... 112

ARMSTRONG SMARTER SECURITY................ 100

TWINKLE TOE BABY HAND & FEET SCULPTURES..................................................... 79

WORKFORCE EXTENSIONS............................... 81

ASB BUSINESS BANKING................................ 118

WORKOUT WORLD............................................ 96

ASCO AGMEN-SMITH...................................... 119

TWISTED SISTA.................................................. 83

WORLD MANAGER........................................... 114

AT YOUR REQUEST.......................................... 103

TYRO PAYMENTS............................................. 117

WORLD OF MATHS............................................ 81

AUSSIE FARMERS DIRECT............................... 101

UHY HAINES NORTON .................................... 109

WORLDWIDE ONLINE PRINTING........................ 93

AUSTVENDING ................................................ 106

ALU RESTORE.................................................. 103 AMAC .............................................................. 101 AMAZING CLEAN NEW ZEALAND.................... 101 ANCHOR FRANCHISE...................................... 101 ANTHONY HARPER.......................................... 119 ANYTIME FITNESS............................................ 103 ANZ BANK........................................................ 118

2 0 1 8 F R A NCHIS E DIRECTORY | 133

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AUTO ONE.......................................................... 98

CHIPMONKS PLAYLAND & CAFÉ..................... 100

ENVIRO CLEAN & RESTORATION.................... 101

AVIS RENTAL.................................................... 105

CHOCOLATERIA™ SAN CHURRO................... 102

ENZED................................................................ 98

BABY ON THE MOVE....................................... 100

CINDERELLA LIMO........................................... 105

ESQUIRES COFFEE HOUSE............................. 102

BAKERS DELIGHT............................................ 101

CITY CAKE COMPANY...................................... 102

EVEREST GROUP............................................. 119

BALDWINS........................................................ 119

CIVIC VIDEO...................................................... 105

EXCEED HOME NETWORK.............................. 103

BANK OF NEW ZEALAND................................. 118

CLEAN PLANET FRANCHISE............................ 101

EXPENSE REDUCTION ANALYSTS................... 100

BANNISTER & VON DADELSZEN..................... 119

CLEANCORP FRANCHISE SYSTEM................. 101

EXPRESS BUSINESS GROUP.......................... 103

BARK BUSTERS............................................... 104

CLEANTASTIC COMMERCIAL CLEANING........ 101

EXPRO.............................................................. 118

BARLEY INSURANCE....................................... 119

CLUB PHYSICAL.............................................. 103

BATHROOM DIRECT........................................ 103

COBB & CO...................................................... 102

EXTREME AUTOMOTIVE PARTS DISTRIBUTORS................................................... 98

BATHROOM WAREHOUSE............................... 105

COFFEE CULTURE............................................ 102

BB’S CAFÉ........................................................ 102

COLLIERS INTERNATIONAL............................. 118

BBX MANAGEMENT......................................... 100

COLORGLO INTERNATIONAL............................ 98

BDO.................................................................. 118

COLOURPLUS.................................................. 105

BDS CHARTERED ACCOUNTANTS.................. 118

COLUMBUS COFFEE....................................... 102

BEDPOST......................................................... 105

COMPLETE FIRST AID SUPPLIES..................... 100

BELL GULLY..................................................... 119

COMPUTER SOLUTIONS SALES & SERVICE... 101

BELLA VISTA ACCOMODATION....................... 104

COMPUTER TROUBLESHOOTERS.................. 101

BEST WESTERN............................................... 104

CONTACT ROCKGAS....................................... 103

BETTA RENTAL CARS...................................... 105

CONTOURS...................................................... 103

BETTER BUSINESS INSTITUTE........................ 118

COOKIE TIME................................................... 103

BEVINCO.......................................................... 100

COOKRIGHT KITCHEN SERVICES................... 101

BIG PADDLE COMPANY................................... 100

COOLSPOT UNLIMITED................................... 106

BIN INN RETAIL GROUP................................... 105

COOLTIME........................................................ 103

BLACK FOREST WAFFLE HUT......................... 103

COONEY LEES MORGAN................................. 119

BLACKER SMITH & CO..................................... 118

CORESTEEL BUILDINGS.................................... 99

BNZ................................................................... 118

CORPORATE CABS.......................................... 106

BOOKENDS NEW ZEALAND............................ 100

CREATV............................................................ 118

BOTHERWAY LEGAL........................................ 119

CREST COMMERCIAL CLEANING.................... 101

BOTTING LEGAL............................................... 119

FRANCHISE INFINITY........................................ 118

CRESTCLEAN................................................... 100

BREAKERS CAFÉ & BAR.................................. 102

FRANCHISE RELATIONSHIPS INSTITUTE......... 119

CREWCUT........................................................ 101

BREATHE LIFE.................................................. 119

FRANCHISE SOLUTIONS.................................. 119

CROWE HORWATH.......................................... 118

BRUCIES LAWNMOWING & GARDEN CARE.... 104

FRANCHIZE CONSULTANTS .......................... 119

CRUST GOURMET PIZZA................................. 103

FRASER POWRIE ............................................ 119

CUMULO9........................................................ 118

FREEDOM COMPANION DRIVING SERVICES . 104

CUTSHOP........................................................... 99

FRIDGE FREEZER ICE BOX.............................. 105

DANIEL HUNT & ASSOCIATES......................... 118

FRITZ WEINERS................................................ 103

DAVENPORTS HABOUR................................... 119

FRONTRUNNER................................................ 105

DECK AND FENCE PRO..................................... 99

FRUIT WORLD.................................................. 103

DEIRDRE WATSON, BARRISTER...................... 119

FURNITURE COURT......................................... 105

DELOITTE......................................................... 118

FUSION5........................................................... 118

DESIGN IMPORTANCE..................................... 100

GAZE BURT...................................................... 119

DIAMOND FUSION.............................................. 99

GCA LAWYERS................................................. 119

DIGITAL FISHBOWL.......................................... 118

GEEKS ON CALL.............................................. 101

DISTRIBUTION INTERNATIONAL...................... 100

GEEKS ON WHEELS......................................... 101

DOLLAR VALUE................................................ 105

GENERATION HOMES........................................ 99

DOMINO’S PIZZA.............................................. 103

GEO OP............................................................ 118

DONUT KING NZ.............................................. 103

GIBSON SHEAT................................................ 119

DREAM DOORS.................................................. 99

GIGGLE TV.......................................................... 98

DRI WASH ‘N GUARD......................................... 98

GJ GARDNER..................................................... 99

DRIVING MISS DAISY....................................... 104

GLAISTOR ENNOR........................................... 119

DUNCAN COTTERILL....................................... 119

GLOBAL SAFE NEW ZEALAND........................ 106

DVDNOW KIOSKS............................................ 105

GLORIA JEAN’S COFFEES............................... 102

DYMOCKS........................................................ 105

GODFREYS....................................................... 105

EC CREDIT CONTROL...................................... 118

GOLDEN NUTS FRANCHISING NZ................... 103

ECO INSULATION............................................. 103

GOODWIN TURNER.......................................... 119

ECOMIST.......................................................... 100

GOVETT QUILLIAM........................................... 119

ECOTEC SYSTEMS.......................................... 104

GRAFFITI DOCTOR........................................... 100

CHARTIS........................................................... 119

EGG MATERNITY.............................................. 105

GRANITE TRANSFORMATIONS.......................... 99

CHESTER GRAY CHARTERED ACCOUNTANTS................................................ 118

EMBROIDME..................................................... 100

GRANT THORNTON NEW ZEALAND................ 118

ENABLEME LTD.................................................. 98

GRAPHIC CAFÉ................................................ 119

BRUMBY’S GO!................................................ 102 BRUMBY’S BAKERIES...................................... 102 BUGGER CAFE................................................. 102 BURGER WISCONSIN...................................... 103 BURGERFUEL................................................... 103 BUSINESS NETWORK INTERNATIONAL.......... 118 BUSY BEE CLEANING SERVICES.................... 101 BUSY BOOKKEEPING........................................ 98 BY NATURE...................................................... 105 CACI................................................................... 99 CAD PARTNERS............................................... 100 CAD PARTNERS............................................... 118 CAFÉ BOTANNIX............................................... 102 CAFE2U NZ....................................................... 102 CAL SYSTEMS.................................................... 98 CARL’S JR........................................................ 102 CARSON FOX BRADLEY.................................. 119 CARTRIDGE WORLD........................................ 101 CASH CONVERTERS........................................ 105 CASHBOX......................................................... 105 CDQ COMMUNICATION DESIGN..................... 118 CEILING MASTER............................................. 101 CENTRAL LANDSCAPE & GARDEN SUPPLIES......................................................... 104 CFO ON-CALL.................................................... 98

134 | 2 0 1 8 FR A NCHISE DIR E C T O RY

FASTWAY COURIERS NZ.............................. 1, 100 FIBRENEW........................................................ 104 FIFO CAPITAL..................................................... 98 FINAL TOUCH..................................................... 98 FIREWATCH........................................................ 99 FIRST CLASS ACCOUNTS.................................. 98 FIX IT BUILDING SERVICES................................ 99 FLETCHER ALUMINIUM...................................... 99 FLIP OUT NEW ZEALAND................................. 105 FLO2CASH....................................................... 100 FLOORING DESIGN............................................ 99 FMK KERATIN HAIR STRAIGHTENING SALON.............................................................. 103 FOOT MECHANICS........................................... 103 FOOTLOOSE..................................................... 105 FOREVER GREEN............................................. 103 FORTUNE MANNING........................................ 119 FRANCHISE ACCOUNTANTS........................... 118 FRANCHISE COACH......................................... 119

GRASSHOPPER SOCCER................................ 100

JIM’S TEST AND TAG....................................... 104

MEDITERRANEAN FOOD WAREHOUSE........... 103

GREEN ACRES FRANCHISE GROUP............... 101

JIM’S TREES & STUMP REMOVAL................... 104

MEGA CAFÉ...................................................... 102

GREEN CLEEN................................................. 101

JONES LANG LASALLE.................................... 118

MEGA SERVICES.............................................. 100

GREEN DOOR COMMISSION FREE REAL ESTATE................................................... 104

JUMP SWIM SCHOOLS.................................... 100 JUMPING BEANS INTERNATIONAL.................. 100

MEGA SERVICES FRANCHISE CONSULTANTS................................................. 119

JUST CABINS..................................................... 99

MEGAZONE LASER GAMES............................. 101

GROUTPRO...................................................... 103 GUTHRIE BOWRON.......................................... 105

JUST CUTS......................................................... 99

METICULOUS HOME SERVICES...................... 104

JUST LOANS...................................................... 98

MEXICALI.......................................................... 102

K & B MANNINEN............................................. 105

MIDAS NEW ZEALAND....................................... 98

KEA KIDS CLUB................................................ 100

MIKE PERO MORTGAGES.................................. 98

KEEP IT SAFE................................................... 119

MIKE PERO REAL ESTATE................................ 104

KEITH GOODALL & ASSOCIATES..................... 118

MINI TANKERS FUELS & OILS............................ 98

KELLY SPORTS................................................ 100

MISTER MINIT................................................... 105

KENSINGTON SWAN........................................ 120

MITRE 10............................................................ 99

KGA LIMITED.................................................... 118

MOBILE HAND CAR & MARINE GROOMING.... 104

KINETIC ELECTRICAL......................................... 99

MODA................................................................. 99

KITCHEN STUDIO............................................... 99

MONEY CONCEPTS NEW ZEALAND............... 100

KITCHENS REFRESHED..................................... 99

MONTGOMERY CONSULTANTS...................... 118

KIWIHOST......................................................... 100

MOTIVITY FRANCHISING.................................... 98

KIWIKRANE....................................................... 101

MR FENCERS SYSTEMS.................................... 99

KIWIYO............................................................. 103

MR GREEN AUCKLAND................................... 104

KWIK KERB....................................................... 104

MR PLUMBER..................................................... 99

LA PORCHETTA.......................................... 49, 102

MR RENTAL...................................................... 105

LANDMARK HOMES NZ..................................... 99

MR SANDLESS NZ............................................. 99

LASER ELECTRICAL GROUP............................. 99

MR WHIPPY...................................................... 103

LASER PLUMBING............................................. 99

MR WOO SUSHI............................................... 103

LATITUDE HOMES.............................................. 99

MUFFIN BREAK................................................ 102

LAWN FIX.......................................................... 104

MUZZ BUZZ...................................................... 102

LAZERBIKE....................................................... 105

MY GYM........................................................... 100

LCF FUN LANGUAGES..................................... 101

MYHR............................................................... 118

LEADERSHIP MANAGEMENT........................... 100

NAKED POOL COMPANY................................... 99

LENARD’S CHICKEN........................................ 103

NAVIGATION HOMES.......................................... 99

LENNIE & ASSOCIATES.................................... 118

NEED A NERD.................................................. 101

LIFETIME DISTRIBUTORS................................. 101

NEW YORK DELI............................................... 102

LIME JUICE BAR............................................... 103

NEW ZEALAND HEAT PUMPS............................ 99

LINK BUSINESS BROKING............................... 119

NEW ZEALAND HOME LOANS........................... 98

LINK BUSINESS SERVICES.............................. 100

NEW ZEALAND LETTING AGENTS................... 104

LIQUORLAND................................................... 105

NEW ZEALAND NATURAL ICE CREAM............. 103

ICON COFFEE................................................... 102

LITTLE DRIBBLERS........................................... 105

NEW ZEALAND POST....................................... 100

ILLY ESPRESSO BAR........................................ 102

LITTLE KICKERS............................................... 100

NEW ZEALAND POST & KIWIBANK.................... 98

IMAGE CENTRE................................................ 120

LJ HOOKER GROUP......................................... 104

NIGHT ‘N DAY FOODSTORES.......................... 105

IMPORT4LESS.................................................... 98

LJS FISH AND CHIPS RESTAURANT................ 102

NOT BIG ENOUGH........................................... 103

INNOVATIVE INTERIORS................................... 104

LOCKWOOD HOMES......................................... 99

NOVUS............................................................... 98

INSPIRED ACCOUNTANTS............................... 118

LOLITA S.A........................................................ 105

NUMBER WORKS ’NWORDS........................... 101

INSPIRED LEARNING SYSTEMS...................... 119

LOLLIPOPS PLAYLAND & CAFÉ....................... 101

NZ FLOORSANDING CO..................................... 99

INSULTECH GROUP......................................... 104

LONE STAR....................................................... 102

OFFICE PRODUCTS DEPOT............................. 100

ISSIMO.............................................................. 105

LOVEN.............................................................. 101

OIL CHANGERS NEW ZEALAND........................ 98

IZARD WESTON................................................ 119

LUSH LASHES.................................................... 99

ONLINE RESULTS............................................. 120

JACKSON RUSSELL......................................... 119

MACDONALD LEWIS LAW................................ 120

OPORTO NEW ZEALAND................................. 103

JAMAICA BLUE NZ........................................... 102

MACKY ROBERTON......................................... 120

PACIFIC SIMULATORS 2010............................. 101

JAMES & WELLS INTELLECTUAL PROPERTY....................................................... 120

MAD BUTCHER................................................ 103

PACK&SEND..................................................... 100

MAG & TURBO WAREHOUSE............................ 98

PALEO CAFÉ..................................................... 102

JAMES MARX HYPNOSIS................................. 103

MAGNETITE........................................................ 99

PALMERS GARDEN WORLD............................ 104

JANI KING (NZ)................................................. 101

MANDEVILLE MARKETING............................... 100

PAPER PLUS..................................................... 105

JELLYBEANS MUSIC NZ................................... 100

MARKHAMS CLARKE CRAW .......................... 118

PARA RUBBER................................................. 105

JENNIAN HOMES............................................... 99

MARSHALL BATTERIES...................................... 98

PARALLEL DIRECTIONS................................... 118

JESTERS PIES.................................................. 103

MATHZWISE..................................................... 101

PARAMOUNT SERVICES.................................. 101

JET CLEANING SERVICES............................... 101

MAZDA NEW ZEALAND...................................... 98

PEGASUS RENTAL CARS................................. 105

JETTS FITNESS 24/7........................................ 103

MCDONALDS RESTAURANTS NEW ZEALAND................................................. 102

PIMP MY LAWN................................................ 104

HABITUAL FIX................................................... 103 HAMMER HARDWARE........................................ 99 HANDY RENTALS............................................. 105 HARCOURTS.................................................... 104 HARDY’S HEALTH STORES.............................. 105 HARMANS LAWYERS....................................... 119 HARRIS TATE.................................................... 119 HARRISONS CARPET ONE.............................. 105 HARRISONS ENERGY SOLUTIONS.................. 103 HARVEY WORLD TRAVEL ............................... 105 HAYES KNIGHT NORTH................................... 118 HEALTH SMART HEAT PUMPS......................... 103 HEALTHY AIR.................................................... 104 HELIUM WORK SEARCH.......................... 100, 118 HELL................................................................. 102 HERTZ.............................................................. 105 HESKETH HENRY............................................. 119 HEWITT SCALETTI WATERS............................. 118 HIRE A HUBBY................................................. 104 HOG’S BREATH CAFÉ...................................... 102 HOLLAND & BARRETT..................................... 103 HOLLYWOOD BAKERY..................................... 102 HOME INSTEAD SENIOR CARE........................ 104 HOME PLUS..................................................... 104 HONDA............................................................... 98 HORIZON HOMES.............................................. 99 HOTONDO HOMES............................................ 99 HRV VENTILATION.............................................. 99 HUMITECH........................................................ 100 HUMPHRIES ASSOCIATES......................... 98, 118 HUNTER & CO.................................................. 119 HYDRAULINK...................................................... 99

JIM’S MOWING................................................. 104

PINKFIT............................................................... 99

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PIRTEK................................................................ 98

SILVER CHEF.................................................... 118

THE FRANCHISE COACH................................. 119

PIT STOP............................................................ 98

SIMPLICITY VENDING....................................... 106

THE INTERFACE FINANCIAL GROUP................. 98

PIZZA HUT........................................................ 102

SIMPLIFOOD..................................................... 105

THE MEDIATOR................................................ 118

PLACEMAKERS.................................................. 99

SIMPLY SQUEEZED.......................................... 103

THE MOVING BOX GUY.................................... 104

PLUMB’IN........................................................... 99

SIMPSON GRIERSON....................................... 120

THE NATIONAL BANK OF NEW ZEALAND....... 118

PLUS FITNESS 24/7......................................... 103

SITEFINDERS.................................................... 105

THE NZ HOUSE INSPECTION COMPANY........ 105

POOLWERX...................................................... 104

SKIDS – SAFE KIDS IN DAILY SUPERVISION.... 101

THE NZ MANUKA EGG COMPANY................... 103

POSTSHOP KIWIBANK..................................... 105

SMALL BUSINESS ACCOUNTING...................... 98

PREP & PAINT PRO............................................ 99

SMALLPRINT AUS & NZ................................... 104

THE ORIGINAL CALIFORNIA BURRITO COMPANY........................................................ 102

PRESTIGE HOME GROOMERS........................ 101

SMALLPRINT NZ............................................... 101

PRINTING.COM................................................ 104

SMITHS SPORTS SHOES................................. 105

PROPERTY INDEPTH....................................... 104

SNAP FITNESS 24/7......................................... 103

PROPERTYSCOUTS PROPERTY MANAGEMENT................................................. 100

SNAP PRINTING............................................... 104

PROTECTA GLASS........................................... 100 PROVENDER NZ............................................... 106 PROVISTA BALUSTRADE SYSTEMS.................. 99 PURE PROTECT............................................... 104 QJUMPERS....................................................... 100 QUEST SERVICED APARTMENTS (NZ)............. 104

SNAP-ON TOOLS............................................... 98 SNOREPRO NEW ZEALAND............................. 103 SOFTWASH...................................................... 101 SPAGALIMIS ITALIAN PIZZERIA........................ 102 SPECSAVERS NEW ZEALAND......................... 105 SPEEDY SIGNS................................................. 100

THE PITA PIT..................................................... 103 THE RADIO NETWORK..................................... 120 THE SHOT MOBILE.......................................... 104 THE SWEETEST LITTLE CHOCOLATE SHOP... 106 THE TOUCH UP GUYS....................................... 98 THE TRUSTY DELIVERY CO............................. 101 THE WHEEL MAGICIAN...................................... 98 THEOBROMA CAFES, LOUNGES AND BARS.......................................................... 29, 102 THERMAWOOD ............................................... 104 THEXTON ARMSTRONG.......................... 100, 119

SPIDERMAN..................................................... 104

TINT PRO.......................................................... 100

SPOUTING ON THE SPOT.................................. 99

TONI&GUY.......................................................... 99

SPYGLASS GROUP.......................................... 120

TOP SNAP........................................................ 105

STAPLES RODWAY CHRISTCHURCH.............. 118

TOYHIRE........................................................... 101

STEWART GERMANN LAW OFFICE................. 120

TOYWORLD...................................................... 106

STIHL SHOP..................................................... 105

ULTRA SCAN.................................................... 104

STIRLING SPORTS........................................... 105

UNITED VIDEO.................................................. 105

STORAGE BOX................................................. 105

UPPER HUTT CITY COUNCIL........................... 119

STREAMSMART .............................................. 119

URBAN TURBAN NEW ZEALAND..................... 103

STREETWISE COFFEE...................................... 102

URLICH MCNAB KILPATRICK........................... 120

STRETCH-N-GROW......................................... 101

UVTEC.............................................................. 100

REALTY RETURNS, THE PROPERTY IMPROVERS....................................................... 99

SUBWAY........................................................... 103

V.I.P. HOME SERVICES..................................... 104

SUCKIE MOTO FRANCHISING .......................... 98

VALENTINES RESTAURANTS........................... 102

REDBACK CONFERENCING............................. 118

SUMOSALAD.................................................... 103

VEND HQ.......................................................... 119

REDWORX.......................................................... 98

SUNBRIGHT LAMP DISTRIBUTORS................. 100

VENLUREE........................................................ 100

REFRESH RENOVATIONS................................... 99

SUPER LIQUOR HOLDINGS............................. 103

VERSATILE HOMES AND BUILDINGS............... 100

RENT-A-DENT................................................... 105

SUPER SHUTTLE.............................................. 100

VIDEO EZY........................................................ 105

RENTED.ORG.NZ.............................................. 105

SUPERBUILD.................................................... 100

VITAL CARE...................................................... 106

RESIN WELD....................................................... 98

SWIFTPOS........................................................ 118

W GARTSHORE................................................ 119

RESUME ONE................................................... 100

SWIMART POOL & SPA SERVICES................... 104

WAIPUNA HOTEL & CONFERENCE CENTRE... 119

RETAIL EXPRESS.............................................. 118

SWITCH BUSINESS.......................................... 118

WALKER & CO.................................................. 120

REZLAB GROUP HOLDINGS.............................. 99

TACA NZ........................................................... 100

WARMUP NEW ZEALAND................................ 100

RIGHT WAY....................................................... 118

TACKLEBOX..................................................... 105

WAXNLASER...................................................... 99

RIPPED ORANGE.............................................. 119

TAKE NOTE....................................................... 105

WESTPAC......................................................... 118

ROBERT HARRIS CAFÉ.................................... 102

TALL POPPY REAL ESTATE.............................. 105

WET SEAL......................................................... 100

RODNEY WAYNE................................................ 99

TASMAN INSULATION...................................... 100

WHATS UP HOUSE INSPECTIONS................... 105

ROOM2RENT.................................................... 105

TEETH WHITENING ASSOCIATES...................... 99

WHK................................................................. 118

RUGBYTOTS NZ............................................... 105

TELCOINABOX.................................................. 100

WHOLLY BAGELS & PIZZA............................... 103

SADDLERY WAREHOUSE................................ 105

THE 2 N’5 SHOP............................................... 106

WINDOW CLEANING PLUS.............................. 104

SAFE T SUPPLIES............................................. 106

THE ALTERNATIVE BOARD............................... 100

WINDOW DRESSINGS...................................... 100

SANDFIELD INFORMATION SYSTEMS............. 118

THE ATHLETES FOOT....................................... 106

WINDOW TREATMENTS................................... 104

SARAH PILCHER THE FRANCHISE LAWYER... 120

THE BARN COMPANY...................................... 100

WOOLGRO....................................................... 104

SEAL A FRIDGE................................................ 104

THE BUSINESS ENGINE................................... 118

XPRESSO DELIGHT.......................................... 102

SELECT CLEANING.......................................... 101

THE CHEESECAKE SHOP................................ 103

YARD ART & MOULDS INTERNATIONAL.......... 104

SELECTOR....................................................... 119

THE CHRISTMAS HEIRLOOM COMPANY........ 106

YÖGG............................................................... 103

SHAKY ISLES COFFEE CO............................... 102

THE COFFEE CLUB.......................................... 102

YOUNG READ WOUDBERG............................. 118

SHED BOSS........................................................ 99

THE COFFEE GUY............................................ 102

Z ENERGY........................................................ 106

SHINGLE INN CAFÉ.......................................... 102

THE COFFEE SHOT.......................................... 102

ZEALD WEBSITE DESIGN................................. 119

SHOE CLINIC.................................................... 105

THE DRUG DETECTION AGENCY (TDDA)........ 104

ZEBRA ACCOUNTING...................................... 118

SIERRA COFFEE............................................... 102

THE FISHMONGER SEAFOOD DELICATESSEN................................................ 103

ZEXX NZ............................................................ 103

QUINOVIC PROPERTY MANAGEMENT............ 104 RACK N ROLL RIBS.......................................... 103 RAINAWAY SPOUTING ON THE SPOT............. 104 RAINCATCHER SYSTEMS.................................. 99 RAINEY COLLINS.............................................. 120 RAPID LAWN.................................................... 104 RAY WHITE REAL ESTATE................................ 104 RE/MAX NEW ZEALAND................................... 104 REACH MEDIA NEW ZEALAND........................ 118 READY STEADY GO KIDS................................. 105 REALSURE THE HOUSE INSPECTORS............ 105

SIGNATURE HOMES........................................... 99

136 | 2 0 1 8 FR A NCHISE DIR E C T O RY

ZONES LANDSCAPING SPECIALISTS.............. 104

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