VOL 12, ISSUE 11, NOVEMBER 2024
c hristian
b rothers automotive
r eaches n ew
h eights with its 300th f ranchise
Location
franchising feature food and franchising veterans in franchising supplement
onboarding: your secret weapon for franchise success whats new! announcements from the industry
@OurFranchise is an industry-wide campaign created to spread the word about the value of franchising and share the stories of men and women just like you, who are leading the way as franchisors, franchisees, and franchise employees. The franchise business model has been proven time and time again to work, but it’s threatened when the public and politicians don’t understand how it operates to benefit local, independent franchise establishment owners and their communities. Putting a spotlight on real leaders succeeding with the franchise model is how we’ll ensure franchising is stronger than ever before.
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Since our launch in June 2016, we’ve reached 1.7 million people through outreach efforts, including events in key cities and states, where we spoke directly with business owners, employees, policymakers, and the media. Additionally, we’ve reached people across America through our website and social media channels, digital advertisements, and the promotion of We the Franchisees on Politico – but there is much more work to do. As a franchisor, franchisee, or franchise vendor, you are a leader in your community – and we need your support, now more than ever.
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By joining @OurFranchise, you’ll get access to exclusive stories and resources that can help grow your franchise business, educate employees at all levels about the franchise business model, and share the economic importance of franchising with consumers. You will also have the opportunity to share your franchise success story with your peers.
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Contact Erica Farage, Senior Director of Political Affairs and Grassroots Advocacy and Multi-Unit Franchisee Engagement International Franchise Association efarage@franchise.org (202) 662-0760
Make sure you stay up to date with the campaign’s latest efforts through email updates and social media. Visit our website to read and share the latest stories of franchisors and franchisees making an impact in their communities. Become a franchise advocate to help ensure Americans, now and in the future, have the opportunity to start franchise businesses. Take the lead today!
VOLUME 12, IssUE 11, 2024
On the cover: christian Broth Ers aU to M otiv E
pRE s I d E nt: colin Bradbury. colin@cgbpublishing.com
pU b LI sh ER : v ikki Bradbury. vikki@cgbpublishing.com
E d I tORI a L d E pa R t ME nt: editor@cgbpublishing.com
adVER t I s I ng: vikki@cgbpublishing.com annie@cgbpublishing.com.au
pRO d UC t IO n: usaproduction@cgbpublishing.com
dEsIgn: Michelle Quinn. michelle@cgbpublishing.com
Cgb pUbLIshIng canadian o ffice: sidney B.c canada
U. s. Office: seattle, Wa www.franchisingmagazineusa.com
packed full of great advice and information on franchising for this issue we cover some great stories starting with our Cover story. Christian b rothers automotive (Cba), an auto maintenance and repair franchise with a guiding principle to “love your neighbor,” is celebrating a remarkable milestone: the opening of its 300th location in Charleston, s outh Carolina. you can read more about this on page 10.
o ur top experts in the industry continue to deliver great advice. From our regular contributors we have g eorge Knauf discussing national account ownership, one of the most exciting developments in the franchise industry it is a powerful strategy that allows franchisees to participate in lucrative national projects, regardless of their local territorial boundaries. Evan hackel tackles onboarding, your secret weapon to franchise success.
o ur main feature is Food and Franchising, a billion-dollar industry. chris conner our resident Expert covers s earching for your next food specific investment and how it’s important to find a concept that not just stands out amidst local competitors, but brands that can hold their own in the national business game. We also have some great franchise stories to entice those taste buds.
o ur regular supplement for veterans in Franchising this issue has the cover story on Konola where we meet Founder trace Miller who battled with epilepsy and founded the first healthy fast-food franchise. it was also during his time in the army that he learned the value of discipline, leadership, and resilience — qualities that would later shape his entrepreneurial journey.
a s always, i really hope you enjoy reading this issue and don’t forget to take a moment to scroll thorough to our a-Z Directory at the back of the magazine or visit the website www. franchisingmagazineusa.com to find more exciting franchises and advice.
happy r eading.
Vikki Bradbury | Publisher Franchising Magazine USA
10 Christian Brothers Automotive: reaches new heights with its 300th Franchise Location: an industry standout in customer trust and community impact
6 Whats New! Announcements from the Industry
23 Special Feature Supplement Food and Franchising
55 Veterans Supplement News and Information for Veterans in Franchising
70 A-Z Franchise & Services Directory
12 Lucas Frey: the 90 Day Plan: Key to Your Franchise success
20 George Knauf: national account ownership: a game- changing trend for Franchisees
48 Evan Hackel: onboarding: Your secret Weapon for Franchise success
52 Phillip Portman: From customer acquisition to retention: how Franchises can Use sMs throughout the Buyer Journey
18 Mark Mathias: Multi-Unit Franchise owner at Lightbridge academy
16 Danessa Itaya: Bio-One: celebrate Women’s achievements in Franchising to support the industry’s sustained success
46 Mike Rotondo: Building Wealth and community: Entrepreneurial success in Family Entertainment
50 Filta Environment Kitchens: Filta reaches a Major Milestone recycling one Billion Pounds of cooking oil and $600 Million in revenue growth
Club Pilates, the largest Pilates brand with over 1,000 studios open globally, announced today it will be expanding into Mexico through a Master Franchise Agreement signed with a commitment to open at least 65 studios over the next 10 years. This deal will see Club Pilates expand its reach to 20 countries worldwide, reaffirming its position as a global leader in Pilates.
t he agreement was signed with r iser Fitness, an existing club Pilates Franchisee group in the United states. Established in 2013 and backed by Fortress investment g roup, riser Fitness is among the first and largest club Pilates Franchisee groups, with more than 60 studios across the western states of the country today and over 40 additional territories domestically in development.
“We are thrilled for club Pilates to debut in Mexico,” said Bob Kaufman, President of international at Xponential Fitness. “ t he r iser Fitness team are best in class operators of club Pilates in the U. s ., and we are excited to team up with them on introducing our much-loved Pilates experience to consumers in Mexico.”
“We are thrilled to take this next step in our investment in club Pilates to exclusively bring club Pilates to Mexico,” said Mike g ray, President and chief o perating o fficer at r iser Fitness.
Mexico will mark club Pilates’ 18th international market outside of the United states and c anada, as the brand continues to experience strong demand, with studios open in australia, Dominican r epublic, France, g ermany, Japan, Kuwait, Portugal, singapore, s outh Korea, spain, and the UK.
www.clubpilates.com.
Pillar To Post, North America’s leading home inspection franchise, is pleased to announce the addition of Bill Helton, CFE, as its new Franchise Recruiting Director. With over 20 years of franchise experience, Helton’s extensive background will further bolster the brand’s commitment to its unique executive-driven franchise model, which sets Pillar To Post apart from other home services franchises.
Unlike many brands in the home services sector, Pillar to Post’s Executive Model is designed for owners who want to manage a scalable business without being involved in day-to-day operations. t his model allows franchisees to build a business by hiring and leading a team rather than performing the actual home inspections themselves.
h elton’s experience in franchising began
in 2002 when he became a multi-unit franchise owner for a fitness brand. after selling his locations, he moved on to lead the same fitness company as President, expanding the brand to over 1,000 locations in 27 countries. his deep understanding of franchise operations, recruitment, and leadership in building large-scale systems will be invaluable as Pillar to Post continues to grow.
“ i ’m excited to work alongside the talented team at Pillar to Post to identify strong candidates for our executive model,” said h elton. “Pillar to Post offers an incredible opportunity for entrepreneurs who want to invest in a home services business that allows them to scale efficiently while still maintaining work-life balance.”
“Bill’s wealth of knowledge and experience will be instrumental in finding more top-tier candidates who are ready to take
advantage of our Executive Model,” said Eric steward, s enior Director of Franchise r ecruitment for Pillar to Post.
https://franchise.pillartopost.com.
Sky Zone, the leader in the indoor active entertainment industry, is proud to announce Best Buddies International as an official “Do Good” partner. Sky Zone has committed $300,000 over three years to support Best Buddies’ mission of inclusion and dedication to establishing a global volunteer movement, creating opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities.
“at sky Zone, play rules here. We’re deeply honored to welcome everyone at Best Buddies to the sky Zone family,” said shawn hassel, cEo of sky Zone.
in celebration of the new partnership, sky Zone is offering all Best Buddies participants access to a B ogo Friendship Jump Pass to bring active play to the special time pairs spend together.
r edeemable at participating parks, program participants are encouraged to invite a peer for 90 minutes of play. t he B ogo Friendship Jump Pass will also be available through the Back-to-s chool chapter Kits sent out to as many as 20,000 friendship program participants at 500 school chapters across the country to kick off new friendship pairings.
t hroughout the 2024-2025 school year, sky Zone and Best Buddies will also host six flagship Friendship tuesday celebration events, where Best Buddies can come in and enjoy all the unique attractions sky Zone has to offer free of charge from 4 to 6 p.m. in a private setting. t he kick-off participating locations include Boynton Beach, Fla., clovis, c alif., o rland Park, ill., nashville, tenn., springfield, va. and r iverside, c alif.
For more information on this partnership, please visit www.skyzone.com/Best-Buddies.
Franchise FastLane, the industry’s No. 1 franchise sales organization (FSO), has announced the hiring of Joy Shadley to serve as the company’s new SVP of Marketing. Her start date was Sep. 29, and she’s now officially assumed the oversight and leadership of all marketing strategies and initiatives.
shadley is tasked with guiding the marketing team in driving brand visibility, customer engagement, and overall growth, while aligning marketing efforts with broader business goals. h er focus will also ensure cohesive messaging across channels, foster innovation, and deliver results through data-driven strategies and collaboration across departments. shadley will be based at FastLane’s o maha headquarters, reporting directly to the company’s new President and coo, t im Koch.
“With the addition of Joy shadley to lead our marketing department, our organization is now fully staffed and prepared to accelerate our brand awareness outreach efforts,” stated t im Koch, President and coo of Franchise FastLane.
a highly experienced marketing veteran with over a decade of c-suite level experience, Joy shadley has achieved unparalleled success in driving growth at the brand level, increasing revenue, and boosting consumer engagement for a variety of companies across several industries. a s an executive, she brings an innate
understanding of how to build highly functional teams among a wide cross section of employees, integrating marketing, creative, and sales departments to develop interagency cohesiveness.
“ i ’m very excited to join the team at Franchise FastLane, an organization that has earned a well-deserved reputation as the undisputed industry leader among franchise sales organizations,” stated shadley. “ i hope to bring a dynamic mindset and out-ofthe-box thinking to an organization that’s already established a highly successful and efficient marketing operation.
Nation’s Leading Pest Control Company Welcomes three New Franchise Owners
Pestmaster, the nation’s leading franchise in pest control services, will enter Louisiana, Maine and Missouri as part of two development agreements and a conversion.
Wade s chexnayder was awarded the territory in Baton r ouge, Louisiana which will serve the surrounding communities into Denham springs. s chexnayder is currently a heavy haul truck driver with strong ties to his local community.
“ i ’m proud to introduce Pestmaster to my home state,” said s chexnayder. “Pestmaster will allow me to make a lifestyle change and fulfill my dream of owning a local business. i ’m excited to align with a credible brand that values exceptional customer service and provides a necessary product, especially with the subtropical climate in Louisiana.”
t he territory set to serve the o zarks, Jefferson city and r olla communities in Missouri was awarded to clay hahn. h e comes from a career in the auto industry specializing in sales, management and customer service.
Joshua Dall will reopen his locally owned pest control business in s outhern Maine under the Pestmaster name later this year.
“ i ’m proud to partner with Pestmaster to take my business to the next level,” said Dall. “ t he brand has an impressive reputation in providing industry-standard protocols and exceptional customer service. i ’m confident that their expertise, support and resources will complement and compound the business i ’ve worked so hard to build.”
For more information about franchising with Pestmaster visit PestmasterFranchise.com or ThresholdBrands.com.
named to prestigious list of Utah’s fastest-growing companies for the third consecutive year with top 10
Five Star Franchising, an innovative, growing platform of home service brands, has been named to the MountainWest Capital Network Utah 100 list of the state’s fastest-growing companies for the third consecutive year.
Five star Franchising ranks #10 on the prestigious annual list, which recognizes Utah-based businesses according to a weighted average of percentage and growth. Five star Franchising ranked #39 on the 2023 Utah 100 and #61 on the 2022 list.
“We’re honored to rank on the Utah 100 alongside the state’s top businesses for the third year in a row,” said s cott abbott, cEo and co-founder of Five star Franchising. “We’re building a world-class platform and bringing on the best talent in our vertical to empower our franchise owners to achieve their dreams. t heir success is driving our growth and allows us to continue creating value and opportunities for them.”
t he Utah 100 ranking continues a series of notable regional and national honors and industry recognitions for Five star Franchising. t he company ranked #7 on the recent Utah Business Fast 50 list, #157 on the iconic inc. 5000 list of the fastest-growing companies in america and was named to the Entrepreneur Franchise 500®.
MountainWest c apital n etwork celebrates and recognizes achievements in the business community to foster ongoing success. t he Utah 100 has been MWcn ’s flagship event since 2001.
For more info about the MountainWest Capital Network and the Utah 100. https://www.mwcn.org/utah-100/.
Visit http://fivestarfranchising.com/.
u ltimate n injas Academy signs first wave of U.S. franchise agreements in California, Florida, Illinois, Colorado and a multiunit franchise agreement for the entire country of China
Chicago-based Ultimate Ninjas Franchise Group has signed the first wave of franchise agreements for Ultimate Ninjas Academy, a retail-footprint, obstacle course gym exclusively for kids aged nine months to seven years old.
Under the same corporate umbrella as full-size Ultimate ninjas training gyms, five Ultimate ninjas academy locations are in various stages of construction in the United states — naperville and Deerfield, illinois in the greater chicago area; o range county, c alifornia; Fort Myers, Florida; and Fort collins, colorado. a MultiUnit Letter of intent (Loi) also has been signed covering the entire country of china. Ultimate ninjas is the world’s premier ninja gym franchise with 14 current or pending United states locations and the first two international locations are in the planning stages in china.
all the new academy locations in the United states will open between Fall 2024 and March 2025. t he inaugural location in naperville, illinois opened last month, owned by Melissa r ogers, who previously coached the academy program within a nearby Ultimate ninjas gym.
t he group that signed the Master Franchise agreement in china has developed several youth-focused destinations for My gym, Water Baby and the current top-performing toot s cience
franchise. t he first two Ultimate
locations
are anticipated to be open by Winter 2025.
“Ultimate ninjas academy and Ultimate ninjas gyms are a fantastic franchise opportunity combining the highly coveted fitness and kids entertainment industries while tapping into the exploding ninja sport,” said Jeff Piejak, Ultimate ninjas Franchise g roup founder and cEo
Pvolve, the fitness franchise that pairs functional movement with resistance equipment to build strong, mobile bodies, announced today a new studio signing for the San Francisco area. This latest agreement brings the total number of studios in development across the market to three, with the new studio set to become the second of the three planned locations. The first two were secured this past spring by local entrepreneur Venetia Vonich, who is now teaming up with her friend and business partner, Lupita Romero, to help expand Pvolve’s reach in the area.
venetia, who has spent the last decade working in pediatrics at UcsF Benioff children’s h ospital in oakland, was the first to discover Pvolve.
inspired by venetia’s enthusiasm and the remarkable benefits of the Pvolve method, Lupita, an ultrasound technologist, quickly became an avid user of the brand’s online workout experience.
after seeing the transformative impact it had on her own health, including improved posture, reduced back pain, and enhanced overall wellbeing, Lupita decided to join forces with her best friend to deepen Pvolve’s roots in their community.
“ venetia has always been a source of motivation for me, both personally and professionally,” said Lupita.
“ venetia and Lupita’s deep connection and shared commitment to health and wellness are exactly what make them the perfect partners to bring Pvolve to the Bay area,” said Julie c artwright, President of Pvolve.
c artwright credits the efficacy of Pvolve’s signature method and its partnership with world-renowned actress, producer, and director, Jennifer aniston, as the reason the brand has been experiencing explosive growth.
https://pvolvefranchise.com/
Christian Brothers Automotive (CBA), an auto maintenance and repair franchise with a guiding principle to “love your neighbor,” is celebrating a remarkable milestone: the opening of its 300th location in Charleston, South Carolina on October 28, 2024.
This accomplishment underscores not only the rapid expansion of the brand but also the trust CBA has fostered nationwide, built on a commitment to integrity and exceptional service. Founded in 1982 with a vision rooted in faith and transparency, CBA has grown from a single shop in Mission Bend, Texas, to a recognized leader in aftermarket full-service maintenance and repair, ranked #1 for
Customer Satisfaction among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power five times in a row*.
The new Folly Road location, operated by first-time franchise owners Jake and Kara Reedy, showcases how CBA nurtures talent from within. Jake’s journey with CBA is emblematic of the brand’s commitment to fostering career growth and dedication to service. Starting as a service writer at the Grand Parkway location under then-franchise owner Brad Fink, who is now CBA’s Chief Growth Officer, Jake built his expertise over nearly a decade. Working his way up from service writer to franchise performance coach and manager of franchise operators at the CBA Home Office, Jake’s path is a true full-circle moment, exemplifying how CBA supports upward mobility and career development. Now, he brings his extensive experience to Charleston, looking to make an impact on the community through trustworthy car care and value-focused service.
To commemorate the 300-location milestone, CBA launched a brand-wide campaign centered on giving back. For
the first 300 business hours at the Folly Road shop from October 28 through December 10, 2024, CBA will donate $1 for every oil change conducted at any of its shops nationwide to TechForce, a nonprofit organization that provides career resources and support for technicians. This initiative underscores CBA’s commitment not just to its guests but to the automotive repair industry as a whole by supporting the next generation of technicians. In addition, 42 team members from shops across the franchise network will receive $300 each in celebration of the brand’s 42 years of operation, reinforcing the brand’s dedication to its people.
“Reaching 300 locations is more than just a milestone—it’s a testament to the trust our guests place in us and the passion that drives franchisees like Jake Reedy,” says Donnie Carr, CBA’s President and CEO. Carr emphasizes that Jake’s career path from service writer to franchise owner highlights the growth opportunities available within CBA, and points to the organization’s unwavering principles as a foundation for success.
These principles, rooted in the philosophy “Love your neighbor as yourself,” have become synonymous with CBA’s brand identity. Guests at CBA locations can expect transparent service recommendations backed by an industryleading warranty, as well as guest-focused amenities like complimentary shuttle rides, a clean and comfortable waiting room, and free courtesy checks with every service. This comprehensive approach has been instrumental in winning guests’ loyalty and ensuring CBA stands out in a crowded market.
The Charleston community has already begun to feel the impact of CBA’s peoplefirst approach. Jake and Kara Reedy, who call “The Holy City” home, view their new shop as a platform for service beyond just vehicle maintenance. “Opening the 300th Christian Brothers Automotive location is an honor and the highlight of my journey with this incredible brand,” says Jake. “What started as a job grew into a passion for serving people and their cars with care and excellence. Now, I’m thrilled to bring that same commitment to Charleston and
make a lasting impact in our community.”
While the Folly Road location marks an important milestone, it’s also part of a broader trajectory of growth for CBA. With a footprint that now spans 30 states, the brand has been able to expand steadily without sacrificing its core values. Each franchise owner, whether a seasoned business owner or a longtime CBA employee like Jake, brings a shared dedication to quality service and community support. For CBA, this consistency is more than a business strategy—it’s the backbone of its brand promise.
As CBA continues to expand, its leadership team remains focused on supporting franchisees with the resources they need to thrive. The brand’s commitment to high standards is evident in its training and support infrastructure, designed to ensure each shop operates with the same dedication to integrity and service that began at the first location over four decades ago. This support system has proven invaluable to franchisees, helping them build successful businesses and create meaningful careers.
As a testament to its commitment to excellence, CBA’s Folly Road location provides the same comprehensive suite of services offered at every CBA location, from simple repairs to preventive maintenance, covered by a 3-year/36,000mile warranty. These services are designed to meet a range of customer needs while promoting transparency in every interaction.
As a trusted name in car care, CBA has achieved a rare distinction: a brand-wide reputation for integrity and quality. As the company celebrates 300 locations, it reaffirms a commitment to its founding principles—principles that franchisees like Jake Reedy live out every day in their shops. With each new franchise opening, CBA takes another step toward proving that it’s possible to grow while putting people first.
For the latest updates on Christian Brothers Automotive and to learn more about prospective franchise opportunities, visit cbac.com.
*Christian Brothers Automotive received the highest score for aftermarket full-service maintenance and repair in the J.D. Power 2019, 2021-2024 Aftermarket Service Index (ASI) Satisfaction Studies of customer satisfaction with automotive aftermarket service
In an era where diners are increasingly discerning about their food choices, WOWorks haspositioned itself at the forefront of betterfor-you dining, offering vibrant and nutritious meal options that don’t compromise on flavor.
The recent launch of Barberitos Southwestern Grille and Cantina in Temple Terrace, Florida, signifies a transformative moment for the brand. With a refreshed aesthetic and a menu tailored for health-conscious consumers, Barberitos is set to become one of the best-kept secrets in the fast-casual dining scene. Under the dynamic leadership of WOWorks CEO Kelly Roddy, the brand is on a mission to attract a younger audience and establish itself as the premier choice for healthy burrito lovers.
On September 12, 2024, the newly-reimagined Barberitos opened its doors, spearheaded by local franchisee Matt O’Neill. This grand opening is not just a milestone for Barberitos, but a testament to WOWorks’ commitment to evolving with the tastes and preferences of today’s diners. The redesigned restaurant features a contemporary, welcoming ambiance and a streamlined menu that emphasizes health and nutrition.
The upgraded Barberitos menu boasts an array of chef-curated, nutritious dishes made in-house, inviting guests to customize their meals with options ranging from burritos and bowls to quesadillas, all crafted with high-quality ingredients. Kelly Roddy expressed his enthusiasm for the launch, stating, “We are excited to unveil this brand’s fresh new image that perfectly aligns with our philosophy. Barberitos truly stands out as a hidden gem in the restaurant industry.”
WOWorks is strategically targeting the “Zillennial” demographic—a compelling blend of Millennials and Gen Z—who prioritize health, sustainability, and distinctive dining experiences. This audience seeks more than just a meal; they desire options that resonate with their values and lifestyles.
“This innovative prototype reflects our commitment to evolving alongside our customers’ preferences,” said Roddy. “With a strong focus on healthy, flavorful choices, Barberitos is poised to lead the fast-casual burrito category.”
According to the National Restaurant Association, 70% of adults are more inclined to choose restaurants that offer healthy menu selections, a trend that is even more pronounced among Millennials and Gen Z. These generations consistently prioritize health in their dining decisions, driving Barberitos’ dedication to crafting healthier options.
Embracing this ethos, Barberitos operates under the “Healthy as I Want to Be” mantra, empowering guests to customize their meals to meet their dietary needs. Whether they prefer a light, nutritious bowl or a hearty burrito, Barberitos guarantees that each dish is prepared with care and quality, distinguishing itself in a market where healthy options can often be hard to find. This commitment aligns seamlessly with the growing trend toward delicious yet health-conscious eating habits, making Barberitos an attractive choice for young, health-savvy diners. v
“ This innovative prototype reflects our commitment to evolving alongside our customers’ preferences. With a strong focus on healthy, flavorful choices, Barberitos is poised to lead the fast-casual burrito category.”
Kelly Roddy’s career has been marked by transformative leadership and the ability to rejuvenate brands. As the former president of Schlotzsky’s, he successfully repositioned the brand, doubling average unit sales. In 2019, Roddy took the helm at Saladworks, expertly guiding the brand through the challenges posed by the COVID-19 pandemic.
Since the inception of WOWorks in 2020, Roddy has unified a diverse portfolio of better-for-you dining brands, including Saladworks, Garbanzo Mediterranean Fresh, Frutta Bowls, The Simple Greek, and Barberitos. His innovative strategies have fueled rapid expansion across the U.S. and Canada, with Barberitos boasting over 45 locations and poised to lead in the fast-casual dining space.
Looking ahead, Roddy envisions Barberitos as a pivotal player in the future of fast-casual dining. “Our goal is to expand Barberitos’ footprint nationwide while continually evolving the brand to meet the increasing demand for health-conscious, sustainable, and customizable dining experiences,” he said. With plans for new franchise locations and enhanced digital ordering options, WOWorks aims to capture a larger market share by catering to the needs of younger, health-focused diners.
Under Roddy’s visionary leadership, WOWorks remains committed to innovation and growth, with Barberitos leading the charge as a model of what the future of better-for-you dining can achieve. As the brand continues to evolve, it promises to be a delightful discovery for anyone seeking a fresh, healthful, and delicious dining experience.
You’ve done the research. You’ve chosen the right franchise fit. You’ve gone through the due diligence process, secured funding, and now, you’re officially a franchise owner.
Congratulations! But here’s the reality check: the real work begins. And in franchising, how you navigate the first 90 days can be the difference between constant chaos and setting the foundation for long-term success.
The franchise brand vetting process is crucial—how a brand aligns with your vision, values, and strengths. But once that decision is made, the focus shifts to execution. You’re launching a startup that owns franchise rights: you can have the best idea in the world, but if you don’t execute from day one, it doesn’t matter. In
the franchise world, the first 90 days are where you build the habits, the systems, and the momentum that carry you forward.
So, let’s talk about why those first 90 days matter so much and what you should be focusing on during this crucial period.
The first 90 days aren’t just about getting the doors open—they’re about setting the tone for your entire franchise journey. The systems and habits you establish now will carry you through the inevitable challenges ahead. Think of it like creating your own Amazon. Jeff Bezos didn’t start with the Amazon we know today—he began with a small operation selling books from his garage, fully focused on building a scalable model. That’s exactly what you’re doing in these first 90 days: laying the groundwork for something much bigger.
The next three months are critical to
establishing your leadership, setting up operations, and gaining momentum. Miss this window, and it’s hard to catch up. Nail it, and you’re well on your way to building a successful, scalable business.
Franchising is great because you’re buying into a proven system and your franchisor offers extensive operational training to deliver their product or service. But systems only work if you execute them properly. The first 90 days are all about following the franchisor’s playbook, setting up local systems, and getting your operations running smoothly.
During this time, be sure to lean on the operational training provided by your franchisor. They’ve already worked out the kinks, so you don’t have to reinvent the
Luke frey is a seasoned franchise strategist with over two decades of experience in leadership and business development. His journey from the front lines as a fire chief to the helm of his own successful franchise has equipped him with unique insights into the challenges and triumphs of franchise ownership. As the author of Your Guide to 90-Day Success: The Franchisee’s Strategy for Early Wins, Luke empowers franchisees to achieve early wins and sustainable growth by shortening the steep learning curve of business ownership. Passionate about helping others succeed, Luke offers actionable strategies that blend practical business acumen with a deep understanding of human dynamics. Through his work, he’s committed to shaping the future of franchising, one successful business at a time.
wheel. Also, don’t be shy about tapping into the experiences of current franchise owners—learn from their early successes and avoid the traps they may have fallen into. Ask a lot of questions and be a sponge with the information. Some of the most successful franchise owners don’t have experience with the product or service they provide. In fact, most franchisors I talk with would rather train a franchise partner that is a clean slate. For example, a plumbing franchisor isn’t looking to bring independent plumbers into their systems. Those with experience carry their bad habits with them.
You might have hired teams before in your corporate life, but this is different. In your first 90 days, you’re hiring employees that build create your culture. The people you bring on board now help shape the success of your franchise.
Training your team early is crucial. You want to instill your vision, ensure they understand your brand and values, and set a standard for operational excellence. A strong team from the start means smoother operations and fewer headaches down the line.
Your grand opening might get all the attention, but don’t forget about the soft opening or the first couple of months where you’re getting into the groove. This is your chance to practice, refine, and establish relationships with early customers. Friends and family soft openings give you a low-pressure and friendly environment to test everything before the grand reveal. Once you’re fully operational, prioritize customer engagement and feedback.
First impressions matter, and these early customers will be your best advocates—or your loudest critics.
Franchise ownership is a constant learning curve. No matter how well-prepared you are, things will come up that you didn’t anticipate. That’s why the first 90 days should be filled with constant learning and adaptation.
Absorb and evaluate the feedback from your team, your customers, and your fellow franchise owners. Keep track of your key performance indicators (KPIs) and be willing to tweak your approach as needed. My book provides tools and tips for how to evaluate your progress in these early days, ensuring you’re staying on track while learning from the inevitable challenges.
The first 90 days are critical, but they don’t have to be overwhelming. In Your Guide to 90-Day Success: The Franchisee’s Strategy for Early Wins (https://www. amazon.com/dp/B0DFFGHNXF?ref _=pe_93986420_774957520), I break down step-by-step strategies to help you execute your plan with confidence. From operational checklists to team-building exercises, my book is filled with practical advice to guide you through this period. Inside, you’ll find tools designed specifically for new franchise partners— things like how to set up your daily routines, manage your finances, and track customer satisfaction. These actionable steps help ensure you’re not just busy in those first 90 days but moving toward your long-term goals.
Remember, you’re not in this alone. One of the greatest benefits of franchising is the support that comes with it. During the first 90 days, look to your franchisor for operational training, marketing support, and ongoing coaching to help you get off the ground.
When I help clients select a franchise, I emphasize the importance of a franchisor’s support system. The brands I recommend are led by executives who prioritize franchise partner success, especially in those first few months. A franchisor who is actively involved in helping you during this period makes all the difference.
Now that you know how critical the first 90 days are, it’s time to start planning for success. Whether you’re just starting to explore franchise options or getting ready for launch, the next step is to set yourself up for those crucial early wins.
Let’s schedule a call to discuss how you ensure your first 90 days go smoothly. I help franchise partners navigate this period successfully, and I can do the same for you. v
It’s not unusual to see women in franchising. We occupy important positions throughout the industry, including an ever-increasing number of leadership and top executive roles.
Women are becoming franchise owners at a record rate, too. Currently, one-third of current U.S. franchise units are femaleowned, and publications like this one regularly highlight our contributions to the industry.
Several professional organizations encourage women to consider careers in franchising and award women for significant achievements. There are also a number of podcasts that feature female entrepreneurs and franchisees, such as the International Franchise Association’s Women’s Franchise Committee’s (IFA WFC) “Her Success” podcast that allows women to tell their own success stories.
It’s not a coincidence that franchising is having its own surge of growth and recognition as women’s participation in the industry rises. Prospective franchise owners or franchise development professionals can see that women are succeeding in prominent roles. With more and more great examples of women’s excellence in franchising, there is an increased opportunity for the new generation of women leaders and owners to follow in our footsteps.
It’s important that we don’t just stop there. Continuing to highlight women’s achievements in the industry inspires
young female leaders and entrepreneurs who might not consider franchising otherwise. With the opportunity to spotlight women’s success in franchising, we will continue to attract top young talent to our industry.
As more and more women continue to enter franchising, they’re learning what some of us have known for years: Our experiences can help develop some of the key skills for franchise success.
The variety of our experiences, skill sets and perspectives from across the industry is one of its major strengths. But it’s in the team-building efforts where women have truly thrived. Women are skilled in building strong communities and relationships and can maximize the support available from their peer networks, professional affiliations and work experience.
Studies have shown that women in leadership roles often take the time to listen to their peers and subordinates, and this strengthens our ability to communicate. We understand what drives our team members, so we know how to motivate them.
Further research also suggests that women are often more transformational leaders. They often communicate their long-term vision in a more compelling manner, and they act as role models rather than as authoritarian leaders.
Being able to make important “in the moment” decisions is another asset for
about danessa itaya:
Danessa Itaya is president of Bio-One®, the most trusted crime and trauma scene cleaning franchise in the United States and part of the Five Star Franchising platform of brands. Itaya has more than 30 years of experience in the franchise industry, including 10 years of national and international leadership experience. She serves on the Women in Franchising Committee of the International Franchise Association and was named one of Entrepreneur’s Top Influential Women in Franchising in 2022.
franchise leaders. And while psychological science suggests that women can often multitask more effectively than their male counterparts, they can adjust quickly to the multiple responsibilities required by franchising.
Other important qualities that women possess that translate into being strong franchise leaders include:
• They often recognize the value of business culture and emphasize a shared commitment among team members.
• Creativity that allows them to think outside the box when developing solutions for improving brands.
• Great at developing a strong culture that demonstrates success with a franchise system.
The importance of strong female leadership in franchising stretches beyond
that of brand and franchise building. It plays a key role in the overall goal of increasing the number of women leaders in the industry.
According to a 2023 McKinsey report on Women in the Workplace, for every 100 men promoted from entry-level to manager, 87 women were promoted. This results in a larger gender gap in the number of men holding manager-level positions.
While there are still fewer women leaders, they often support other women through mentorship.
We like to find our“tribe,” and learn leadership skills by talking with other female franchisors. Picking a strong peer or mentoring group allows women to meet and engage with other women in the industry. From bouncing ideas off of one another and sharing success stories, women are able to learn best practices from their peers.
Therefore, women in leadership roles should work to find support groups that can provide them with a networking outlet. In franchising, women have been
playing a role in supporting each other for nearly three decades. Organizations, such as IFA WFC and IFA’s FranShip, were formed to encourage and inspire women in franchising by creating a network of business professionals who are dedicated to strengthening the success of women in franchising.
Through women franchise leaders breaking down hiring bias, female-led groups and programs that help provide women with the necessary tools to enter leadership roles and franchise ownership, we can continue to see the gender gap diminish as we continue championing female leadership in franchising.
One of the best things about franchising is that it’s open to anyone who wants to pursue their dreams of entrepreneurship. Franchising is increasingly proactive in welcoming everyone.
Franchising can include people from so many different backgrounds because of its unique flexibility. In many ways, the franchising model allows owners to build a business that suits their lifestyle and goals. In almost every franchise, it’s possible to take a hands-on role in day-to-day operations or adopt a more strategic position. If your goal is rapid growth and owning multiple locations, those options are available. If you just want more control over your schedule so you have time to spend with your family, that’s also possible.
I would encourage women who are looking for opportunities to become entrepreneurs to research the Small Business Association. This organization not only provides training for women, it also provides funding to women to help them start their own business or buy into a franchise.
In the end, women possess the power to encourage others to take advantage of the freedom, flexibility and opportunity of franchising. It’s important that we continue to cheer women’s achievements in the industry and encourage the most talented future leaders to join us in franchising. v
When did you buy your franchise?
My wife Vivian and I purchased our first Lightbridge Academy franchise in Scarsdale, NY, in 2017 with the center opening in January 2023.
What was your working background?
Having received my master’s degree in Sports Business Management, my dream was to be in the front office for an NBA team. However, when I was finishing my degree my wife and I were planning our family and I decided to pivot my career goals so I could prioritize raising my family in Westchester, NY. Once that decision was made, my wife and I began looking into local business opportunities. Before Lightbridge Academy, my wife and I owned an interactive gym franchise that was formatted for children.
how did you find out about the franchise and why did you choose that franchise?
Both of my children went to a separate Lightbridge Academy center in Elmsford, NY for several years and were part of the center’s first graduating class. As my wife and I continued our business with the children’s gym franchise we recognized the synergy between our current franchise and the early educational child care space. Having become familiar with Lightbridge Academy’s Circle of Care Philosophy and seeing how much my children enjoyed the Seedlings curriculum, we knew it was the natural next step for our family.
What was the process like once you signed the franchise agreement? as far as training, site selection, fit out, etc.
When I purchased my first location, I was still learning about all the different aspects that play into opening a child care franchise. The first couple of years were slow as we tried to find the best location for a center of this magnitude in Westchester. We weren’t able to find a preexisting location, so we decided to pivot and purchase real estate to develop the center ourselves. I quickly turned into a child care operator and real estate developer through
this process. And, the level of support from the home office spoke volumes. From the first day of meeting the executive team at Discovery Day until now, the Lightbridge Academy team has been actively involved in the success of our franchise.
What made you sign on for two additional locations before your first center opened?
Having been born and raised in Westchester myself, it has always been a place where families in the greater New York area come to raise their children who prioritize education. One of the first things that people look for when coming here is what the school systems are rated, but very few people actually consider what their children will be doing from zero to five years old rather than considering five to 18. I saw the need to fill that gap and provide high-quality early educational child care
for these families that prioritize education and recognized that scaling it as quickly as possible was the best business practice.
What has the community response been to the opening of your franchise?
Since opening our Scarsdale location in 2023, we’ve received an extremely warm welcome from the community. It’s vital for me to have a personal connection to the communities we care for, so I serve as the Chairman of the Advisory Council on Youth and on the Board of Directors of the Child Care Council of Westchester, along with coaching Little League baseball and basketball teams. It makes me proud to be able to provide an educational opportunity for the young children and families that my family and I interact with daily in our community. With our second location opening in Valhalla, NY, later this year the community has been extremely excited
“ It makes me proud to be able to provide an educational opportunity for the young children and families that my family and I interact with daily in our community.”
for us to open. We have families already signing up who are expecting their first child in late 2025.
Families also appreciate our extended pickup and drop off hours of 6:30 am to 6:30 pm which allows dual-income families to have peace of mind that their children are being taken care of until their workday is over. Our Scarsdale center was also recently recognized with the Building Owners & Managers Association of Westchester Best Capital Improvement Award.
if someone was interested in joining your franchise system, what would you say to them?
There are a few pieces of advice that I share with prospective franchisees. First, don’t think that this will be a partial investment of your time. The best success for a franchisee is someone willing to commit themselves fully to the endeavor. I treat Lightbridge Academy as my full-time occupation, and I believe I’m seeing the best results this way.
Secondly, get involved in a location that you understand. Knowing the area and knowing the needs of its residents are vital for success. Born and raised in Westchester, I understand the distinct nuances from town to town which helps me to better serve the families in my care.
The third is to understand your role as a franchisee is based on your experience. For example, I did not come from an educational background. So, I found an incredible and experienced Center Director for our Scarsdale location who will now be moving up to a Regional Director role as our Valhalla location opens. She has made all the difference in our day-to-day operations that serve the families in our care so well. v
In the evolving world of franchising, new opportunities continue to arise that offer innovative ways for franchise owners to scale their businesses and expand revenue streams beyond the traditional model.
One of the most exciting developments in the franchise industry is the emergence of National Account Ownership, a powerful strategy that allows franchisees to participate in lucrative national projects, regardless of their local territorial boundaries.
Historically, the world of franchising has been tightly confined by geographic territories. Franchisees would typically focus on servicing their local market, and while national accounts existed, they were
george Knauf is a highly sought after, trusted advisor to many of the top franchise ownership groups in the world. With over 25 years of experience in both start-up and mature business franchise operations he is uniquely qualified to advise individuals that have dreamed of Building their own empires. Whether you have an existing portfolio or searching for your first franchise, he can help you to pursue your dreams.
www. myperfectfranchise.com
often managed solely by the franchisor or the corporate entity.
Today, franchisors in sectors like commercial services are recognizing the immense potential of their franchisees. These business owners are often highly skilled, experienced, and driven individuals capable of managing more than just local operations.
This innovative approach is proving to be a game changer, offering some franchisees the chance to scale their business beyond their local territory, increase profitability, and play a strategic role in the national growth of the brand.
the traditional Franchise model: limited by territory
In most franchises, when a business owner
purchases a franchise, they are assigned an exclusive territory—a specific geographic area in which they can operate.
This territory system offers benefits such as exclusivity and the right to grow the brand within a defined market. However, it also comes with limitations. For instance, if a franchisee has the potential to attract a major national client, their ability to service that account would be restricted to their local market.
The shift towards National Account Ownership represents a significant change in this traditional model. Franchisors in sectors such as commercial services, facilities management, and B2B service industries are recognizing the valuable
contributions that their franchisees can make, not just locally but on a national scale.
With National Account Ownership, franchisors are now partnering with select local multi-unit franchisees to help them develop, own, and service national accounts. These franchisees are no longer confined by the borders of their local territory. Instead, they have the opportunity to manage large national projects that span multiple territories, even Nationwide, with the actual servicing of the accounts being handled by other franchisees across the country.
This model allows for a much more collaborative and scalable approach to doing business. Franchisees who demonstrate talent in securing national clients or managing large-scale operations are being recognized and given a stake in the broader national strategy. This recognition often comes in the form of fractional ownership in national accounts, which allows franchisees to earn revenue from projects that extend far beyond their local market.
National Account Ownership is a relatively simple concept, but its execution requires careful planning and coordination between the franchisor and franchisees. Here’s how it typically works:
1. Franchisee Identifies a National Opportunity: A franchisee with strong business development skills might identify a potential national client, such as a large corporation with locations across multiple states.
2. Collaboration with Franchisor: Instead of the franchisee handing off the opportunity to the franchisor and receiving only a small commission, the franchisor partners with the franchisee to develop the account. The franchisee takes on a fractional ownership role, meaning they have a stake in the success of the national account.
3. Account Management: The franchisee who brought in the national account assumes responsibility for managing the relationship with the client. They become the National Account Manager, overseeing all aspects of the service agreement, from pricing and contracts to quality assurance and customer satisfaction.
4. Servicing the Account: While the National Account Manager (the original franchisee) manages the account, the actual service delivery is farmed out to franchisees in other territories where the client has locations. For example, if the national client has offices in multiple cities, franchisees in those cities will provide the local services.
5. Revenue Sharing: The National Account Manager earns a percentage of the revenue from the entire national project, not just the portion that takes place within their local territory. This creates a new income stream for the franchisee and allows them to scale their business without significant additional investment.
National Account Ownership is a revolutionary trend in the franchise industry, offering franchisees the opportunity to scale their business beyond local territory boundaries and increase their revenue streams. By taking on the role of National Account Manager, franchisees can manage large national projects and earn a share of the revenue generated by franchisees across the country. This collaborative model not only benefits individual franchisees but also strengthens the franchise system as a whole.
For franchisees looking to grow their business in new and innovative ways, National Account Ownership offers a low-investment, high-reward opportunity that leverages the power of the entire franchise network. As this trend continues to gain momentum, it’s clear that National Account Ownership represents the future of franchising—one where franchisees are empowered to play a strategic role in the national growth of the brand. v
portfolio pleasers: harnessing differentiation in the restaurant industry
sweet family legacy: jim myers’ journey with rita’s italian ice & frozen custard
34 Rita’s Italian Ice and Frozen Custard: a sweet Family Legacy: Jim Myers’ Journey Franchisor in depth
32 East Coast Wings + Grill: From hallway conversations to Lasting Lessons
36 Ori’Zaba’s: Fast casual restaurant Market Expected to grow by $302.5 Billion
40 Laynes Chicken Fingers: three Decades of Layne’s: celebrating our Entry to Janesville, Wisconsin and What’s next on the horizon
38 Kelsi Child: More than Just a campaign: how FiiZ Drinks Models Exemplary community Engagement and growth opportunities
42 Osiris Hoil: District taco celebrates 15 Years of Flavor: how authenticity Founded and Fueled this Yucatán-born Franchise
44 East Coast Wings + Grill: Delivers 500 care Packages to hurricane- stricken north carolina Families
30 Chris Conner: Portfolio Pleasers: harnessing Differentiation in the restaurant industry
demand plus our g host Pepper cheese is a perfect match for the taste profile of our brand.”
g host Pepper cheese will be available, at no additional cost, for customers who want to add an extra layer of heat to any sandwich on the menu starting o ctober 21st until supplies run out.
While much of the nation is all about cooling temperatures and pumpkin season right now, it’s all about ghosts and bringing the heat at Penn Station East Coast Subs. The leading fast-casual sandwich restaurant franchise will add a bold and spicy Ghost Pepper Cheese to the menu at its more than 300 locations on October 21st for a limited time only.
“We conducted a test run of the g host Pepper cheese at select locations over the summer. o ur customers told us they loved the heat and the flavor, and we listened,” explains craig Dunaway, chief o perating o fficer of Penn station East coast subs. “We know consumers crave a bit more kick in their food these days, so we wanted to provide a flavor that would meet that
Penn station East coast subs is famous for its mouthwatering hot grilled and cold deli sandwiches, complemented by freshcut fries, hand-squeezed lemonade, and freshly baked chocolate chunk cookies. o ffering a variety of dining options, including eat-in, carryout, delivery, and catering, Penn station ensures customers can enjoy their favorites however they prefer.
Learn more about Penn Station East Coast Subs at penn-station.com.
Crimson Coward Nashville Hot Chicken opened its first location in Washington on Monday, October 7 in Redmond at 2028 148th Avenue NE. While this is
the first Crimson Coward in the state, the Los Angeles-based chicken joint has locations in California, Maryland, Michigan, Texas and Virginia. The 1700-square-foot location is just a few miles from Downton Bellevue and will serve the diverse communities in the area, offering a spot for lunch, dinner or catering.
nabil a sad, area representative partner for franchise expansion, is also the franchisee for this new location while operating restaurants in c alifornia, Maryland and v irginia. h e shared, “We’re pleased to open our first location for Washington in r edmond, and the first crimson coward chicken joint in the Pacific n orthwest. t he irresistible flavor of nashville hot chicken is in high demand, and we have more exciting openings planned for later this year.”
Every crimson coward nashville h ot chicken joint offers a variety of hand cut, marinated chicken meals and tempting homemade sides and is dedicated to creating a unique dining experience with an open kitchen design.
“Locals have really embraced the fresh nashville h ot chicken flavors and unique open kitchen setup of the restaurants,” said Faisal Khalil franchisee and partner with a sad. “We are thrilled to bring crimson coward to Washington and the r edmond community. o ur team is excited to share their passion for authentic nashville h ot chicken.
t he crimson coward team in r edmond will hold a customer appreciation event at a later date.
Pita Pit, a distinguished Mediterranean fast-casual brand specializing in made-to-order pita sandwiches, is adding a touch of sweetness to its menu.
in partnership with Killer Brownie®, customers can now indulge in a selection of premium, hand-crafted brownies from the nation’s top-selling gourmet brownie brand at any U. s . Pita Pit location, offering the perfect sweet treat to accompany its popular savory fare.
Pita Pit’s dessert menu now features three signature Killer Brownie® flavors:
• CHOCOLATIER – a rich chocolate brownie made with premium milk chocolate chips, soft and moist with a thin crackle top, offering the ultimate indulgence for chocolate lovers.
• BROOKIE – a mouthwatering combination of a golden chocolate chip Killer cookie™ baked atop a rich chocolate chip fudge brownie. s oft on the inside with a slightly chewy edge, this hybrid treat gives the best of both worlds.
• KITCHEN SINK – a rich blonde brownie mixed with rainbow sprinkles and topped with M&M’s® and mini chocolate chips, baked atop a decadent fudge brownie. t his flavor is a fun and colorful dessert that packs multiple layers of flavor.
t his collaboration comes as consumers seek more diverse and satisfying dining options. t he new Killer Brownie® offerings reflect Pita Pit’s dedication to delivering a well-rounded culinary experience. t he introduction of these gourmet brownies not only elevates Pita Pit’s dessert menu but also aligns with the brand’s mission to offer high-quality, innovative food choices that cater to a variety of tastes and preferences.
For more information about Pita Pit and its new offerings, visit https://pitapitusa.com/.
Smoothie King, the world’s largest smoothie brand and the first health and fitness fast casual brand of its kind, today announced its continued expansion in Colorado with 2 new store openings and 6 new store commitments within the state. The expansion comes on the heels of opening 5 new Smoothie King locations in Colorado in 2023.
t he first of the two new franchise-owned stores opened earlier this fall in Longmont, colorado, with the second store opening o ctober 14 in g lendale, colorado.
smoothie King’s footprint in colorado previously included 14 stores—with the addition of these 2 new stores and 6 future openings, the smoothie brand will expand its presence in the state by nearly 60%. t he six future stores will open within the next three years, all within the following areas of the Denver DM a : Lafayette, highlands r anch, Wheat r idge, Lakewood, Englewood, Parker.
“We are thrilled to expand our footprint not only in the Denver area—a key market for smoothie King—but more broadly throughout colorado, a state where we still have plenty of growth opportunity for new and existing franchisees,” said chris Bremer, chief Development o fficer at smoothie King. “We’re proud to show up in so many of colorado’s communities, that like smoothie King, are passionate about living healthy and active lifestyles.”
colorado is ripe with opportunity for passionate entrepreneurs interested in entering the smoothie King family as franchisees. smoothie King is actively seeking talented candidates to further develop the market, with 64 trade areas currently available in the state.
Rapidly growing wing franchise Wing It On!, backed by innovative fast casual restaurant platform company Craveworthy Brands, has opened its newest location in Newark, New Jersey. This location introduces the Company’s first cobranded concept shared with Sigri Indian BBQ.
t his new joint venture offers a dual dining experience that operates under one roof. guests have the chance to enjoy both brands with distinct signage outside and separate menus inside, letting them savor a variety of dishes from each in a single, convenient location.
since launching in 2011, Wing it o n!, renowned for winning the “america’s best-tasting” award at the national Buffalo Wing Festival three years running, has been dedicated to delivering the ultimate buffalo wing experience with the highest quality,
freshness and flavor through 20 unique sauces and rubs. sigri, acquired by craveworthy Brands in May 2024, reimagines the historic art of clay stove cooking which centers its authenticity around the rich tradition of n orth indian cooking using the ‘sigri.’ it is known for flavorful dishes like fresh baked naan, Kathi rolls and make-your-own-bowls. t he Brand will continue to offer its signature menu items within this co-branded space.
t his collaboration is set to transform n ewark’s dining landscape by blending sigri’s inventive, global cuisine with Wing it o n!’s bold, award-winning flavors, establishing an imaginative culinary destination for the local community
Shahpour Nejad, founder and CEO of Pizza Guys, has built a thriving pizza franchise that balances tradition with innovation.
o riginally from iran, shahpour moved to the U. s . to study mechanical engineering in cleveland, o hio, where his work at a local pizza restaurant sparked a passion for the industry. in 1986, he partnered with r eza Kalantari to open the first Pizza g uys in s acramento. today, the brand boasts over 95 locations across c alifornia and n evada. a s the company continues to grow, shahpour’s son, Kamiar n ejad, contributes as v ice President of innovations, helping to steer the brand toward the future while maintaining its family-focused roots. shahpour’s mentorship has been pivotal in Kamiar’s development within the
company. immersed in the business from a young age, Kamiar learned the operational and creative sides directly from his father, who instilled values of dedication, innovation, and family. Kamiar has since co-founded c alzone Life and Pizza Piatta, two new brands integrated into Pizza g uys’ kitchens, adding fresh concepts to the established franchise while maintaining its core traditions.
t he father-son bond is a key element of the Pizza g uys brand. shahpour’s familyfirst approach extends beyond the n ejad family to the franchisees, fostering a collaborative and supportive environment. By prioritizing strong relationships and shared success, shahpour ensures the company’s ongoing growth and enduring legacy.
Beef-a-Roo, the fast-casual franchise dedicated to serving fresh handmade meals at affordable prices, is looking forward to the opening of new locations throughout Kansas and Missouri. This ambitious expansion effort represents a significant milestone for Beef-a-Roo, as the Midwestern favorite introduces its beloved dining experience to more
customers nationwide.
Eager to bring the signature Beef-a- r oo midwestern charm to new regions, the brand is excited to officially open two new locations by the end of this year. Located in Pittsburg, Kansas, and Joplin, Missouri, the two locations are expected to open by the end of n ovember.
“We are thrilled to bring the iconic Beef-
a- r oo experience to Kansas and Missouri with these two new locations,” said Matt r iddle, chief Executive o fficer of Beefa- r oo. “ t his expansion not only marks a significant milestone in our growth but also reflects the strength and appeal of the Beef-a- r oo brand.
t he upcoming locations will maintain this tradition, providing a welcoming atmosphere for families, friends, and food enthusiasts alike. Each new Beef-a- r oo will uphold the brand’s legacy of delicious, high-quality food, and communityfocused service.
“ t he opening of these new Beef-a- r oo locations is a testament to the hard work and dedication of our team, as well as the loyalty of our fans,” continued r iddle. “Expanding within Kansas and Missouri is an exciting step in our journey to introduce the unique flavors and welcoming atmosphere of Beef-a- r oo to even more people.”
a s Beef-a- r oo continues its franchise expansion throughout 2024 and beyond, it remains focused on its mission to offer a memorable dining experience that goes beyond just delicious food.
https://beefaroo.com/franchise/
Donatos Pizza is excited to announce a new franchise partner in Panama City, Florida. In addition, the family-owned franchise has identified new locations within the strategic growth of northern and central Florida including Pensacola, Tallahassee, Gainesville, Lake City, and Destin-Ft. Walton Beach. The premium pizza franchise will begin in key markets in the panhandle and look to open over 10 locations in the region, creating an estimated 300+ jobs for local Floridians.
t he brand has already introduced its presence in Florida with opened franchised locations in Jacksonville, o rlando, s arasota, and naples. t he recent Florida development and announcement of future franchising plans showcase the strength of the Donatos Pizza franchise model and their ability to allow new communities to taste the difference of their Edge to Edge® pizzas.
Founded in 1963 in columbus, o hio, by Jim g rote, Donatos Pizza is a family-owned business known for its famous thin crust pizzas that don’t skimp on their premium, Edge to Edge® toppings. along with pizza, Donatos serves fresh salads made daily, oven-baked subs and wings, and desserts.
Donatos is an opportunity for entrepreneurs looking to join a brand with a strong legacy and a cutting-edge approach to the pizza industry. t he brand’s franchise partners benefit from a dedicated team that helps with everything; each step of the business model has been vetted, measured, and proven.
In the franchise marketplace, differentiation is important. In the franchise restaurant landscape, differentiation is everything.
When searching for your next foodspecific investment it’s important to find a concept that not just stands out amidst local competitors, but brands that can hold their own in the national business game. Key players in the restaurant industry will offer brand power, deep-rooted culinary traditions, universally-appealing offerings, and proven business models, all while drawing in the locals and building a nationally-bound name.
Chris Conner has worked in the franchise development industry for almost 20 years and helped over 600 brands franchise their brand and develop franchise distribution channels. He founded Franchise Marketing Systems in 2009, which now includes a team of 27 franchise consultants based in and Canada and supports brands around the world to grow and scale through franchise expansion.
Visit www.fmsfranchise.com for more information
Born in the Cuban sandwich capital of the world, Box of Cubans emerged from humble beginnings within a local gas station as a quick serve concept and quickly gained traction and news coverage for its
stand out tastes and legacy-born menu. Its quick rise to local fame alone hints at the memorable menu that has everyone from neighbors to travel-throughers raving.
Box of Cubans’ wow factor lies in its authentic recipes and attention to details that create a buzz, even with some of the toughest competition strewn around the region. For franchisees, this translates to a brand with a strong identity, an established customer base, and a recipe repertoire that truly passes the test of authenticity and remarkable memorability.
While the U.S. pizza market is crowded with competition, Massey’s Pizza stands tall as a true heavyweight that has stood the test of time. Founded in 1949, this franchise was one of the first to introduce Ohio-style pies to the region and pioneered the tavernstyle pizza cut. It has been around for 75 years.
By way of standing out in this billion dollar, globally-popular industry, Massey’s boasts a signature pepperoni pizza, topped with a whopping 155 pieces of pepperoni, has over half a century of brand
building under its belt, and is host to a rich history that people can’t get enough of — something that cannot be faked nor hurried. It’s a one-of-kind pizza brand in an industry expected to hit $499.5 billion by 2032 (Source).
Health-focused food concepts have never been more in demand, and Salad House is at the forefront of this fast-growing segment. Founded in New Jersey, this wholesome franchise has made a name for itself by offering quick, convenient, and healthy meal options in a familyfriendly environment. It holds fast to an approachable price range that caters to a
wide range of consumers, with catering options for as little as $15 per person.
There are many fast-casual concepts and several budget-friendly food options, but how many seamlessly combine high demand health-conscious choices with the convenience of a fast-casual set up? For franchisees, Salad House offers the ideal blend of profitability, market relevance, and operational simplicity in a world where fast food is evolving beyond burgers and fries.
If you’re looking to invest in a franchise that merges authentic global cuisine, networking power, and location sense, Blue
Thai is your choice. The company offers traditional Thai dishes with a contemporary twist, appealing to both Thai food connoisseurs and newcomers alike. Secret family recipes have been passed down for three generations within Thailand, eventually being brought to the U.S.
But it’s not just the food that we love about Blue Mint Thai — it’s the brilliant behind-the-scenes networking and location savviness that make this a great investment. The Texas-based brand has expertly aligned itself with the Texas Rangers Baseball Team and the vibrant entertainment district, Texas Live! Plus, its flagship location is a brand visibility booster, close in proximity to AT&T Stadium, Globe Life Field, Six Flags Over Texas, and the University of Texas at Arlington.
These brands bring with them strong stories, rich legacies, and the support of time-tested operational frameworks that are perfect for franchisees. If you are considering a specific franchise or want to learn more about franchises available to you, connect with our team. We will help you work through potential franchises to determine whether or not the brand has the staying power that will help your investment see success.
Connect with me and my team by visiting www.fmsfranchise.com, calling us at 866.301.3971, or emailing us at info@franchisemarketingsystems.com.
Fred DeLuca, the legendary co-founder of Subway, left an indelible mark on the restaurant franchise industry. Yet, beyond his global success, he had a profound personal impact on individual business leaders.
For Sam Ballas, the Founder and CEO of East Coast Wings + Grill, Fred was not just a mentor but a guide whose lessons shaped his leadership and the trajectory of his brand.
Fred’s approach to mentorship was unique—he didn’t simply offer a roadmap of his success, but emphasized the importance of learning from mistakes. For Sam, these lessons provided a foundation that has allowed East Coast Wings + Grill to thrive with intentionality, operational excellence, and sustainable growth. a thoughtful approach to growth: responsible Franchising
One of the most transformative pieces of advice Fred shared with Sam centered on responsible franchising. While many entrepreneurs are tempted to chase rapid expansion, Fred
encouraged Sam to prioritize sustainable growth rather than speed.
“Fred influenced my decision to grow East Coast Wings + Grill into a lifestyle brand rather than chasing rapid expansion,” Sam recalls. “Early in the brand’s development, Fred shared stories that encouraged me to take a more thoughtful approach to growth— focusing on long-term success rather than short-term gains. At that time, I realized that my goal wasn’t to be the biggest—it was to build something that would last.”
This emphasis on deliberate growth led Sam to concentrate on getting to 20 stores before considering broader expansion. This measured approach wasn’t just about numbers; it was a strategy that allowed Sam to evaluate how growth impacted both the brand and himself as a leader. This mindset shift marked a pivotal moment in Sam’s leadership journey.
operational integrity: building strong unitlevel economics
One of Fred’s most powerful lessons was the importance of operational integrity. He believed that the success of any franchise rested on its ability to maintain high standards consistently across
fred deLuca, the legendary co-founder of Subway
all locations. This philosophy resonated with Sam, who has since adopted these principles to ensure East Coast Wings + Grill delivers exceptional value to both customers and franchisees.
“In a convention hall conversation with me, Fred spoke about the importance of establishing a ‘break-even’ calculator and using field inspection forms to maintain consistency and operational excellence,” Sam shares. “When I suggested I haven’t developed some of the tools, Fred told me that he would help. Days later, he emailed Subway procedures and formulas to me, down to the location field visit reports so that I could study these processes. Even though our processes are much different today, for an emerging brand at that time, it was huge.”
By focusing on operational excellence, Sam has helped to ensure that East Coast Wings + Grill franchises are profitable and sustainable. The tools Fred introduced, from financial models to inspection frameworks, continue to be the backbone of the brand’s operational strategy. This commitment to unit-level solid economics has been crucial in helping the company navigate and thrive amid the complexities of the full-service restaurant industry.
strategic market entry: e xpansion with Foresight
Another cornerstone of Fred’s mentorship was his emphasis on strategic market entry. Rather than entering new markets impulsively, Fred encouraged Sam to approach expansion with caution and foresight, ensuring that each decision aligned with the long-term vision for the brand.
“Fred shared with me some of his struggles entering new markets domestically and internationally. He stressed the importance of choosing markets strategically, and he always approached new opportunities with careful consideration,” Sam explains. “He showed me that just because a market looks promising doesn’t mean it’s the right time to enter.”
For Sam, this lesson has been instrumental in avoiding the pitfalls of over-expansion—a common challenge in the franchise industry.
By taking the time to understand each new market, East Coast Wings + Grill has been able to grow steadily while maintaining its brand integrity and operational excellence.
Fred’s guidance extended beyond strategy and operations. He also advised the importance of maintaining control over his brand’s space. For Fred, controlling space wasn’t just about physical locations—it was about ensuring that the brand’s growth remained aligned with its core values and long-term vision.
“He made me think of the value of controlling our space, especially in a competitive industry like full-service restaurants,” Sam recalls. “It wasn’t just about where we opened stores, but how we ensured that our expansion was always aligned with our brand vision.”
These lessons have impacted some of Sam’s approaches to leadership. By maintaining control over the brand’s space, East Coast Wings + Grill has been able to grow thoughtfully without sacrificing the principles that define the brand. In an industry where rapid growth can sometimes lead to the dilution of core values, this focus on control has allowed East Coast Wings + Grill to stand out as a brand that prioritizes integrity oversize.
Fred DeLuca’s mentorship has left an enduring mark on Sam Ballas and East Coast Wings + Grill. The lessons of responsible franchising, operational integrity, strategic market entry, and brand control have all contributed to the company’s success. But perhaps the most important lesson Fred imparted was the value of learning from both success and failure.
“I replay the talks on those bad days and still remember the last time Fred and I crossed paths,” Sam says with a smile. “After introducing me to his sister, he turned to her and said, ‘This kid hasn’t grown big, but he’s grown smart.’ That comment resonated with me deeply, and I credit much of my measured approach to Fred’s guidance. My decision to prioritize smart, responsible, and sustainable growth over rapid expansion is a testament to his wisdom.” v
In the heart of Streetsboro, Ohio, a new family-owned business is not just serving up delicious frozen treats; it’s building a legacy. Jim Myers, a seasoned restaurant executive with 41 years at Burger King, alongside his wife Karen and their two adult sons, Danny and Jay, took an exciting step by becoming franchisees with Rita’s Italian Ice & Frozen Custard.
This decision has not only opened a new chapter in their professional lives but has also deepened their family bonds in ways they never imagined.
For many, the idea of going into business with family can evoke mixed feelings— balancing personal relationships with professional responsibilities is no easy feat. However, the Myers family approached this venture with a clear vision: to create something meaningful together. They chose Rita’s because of its strong brand legacy and proven systems, which they believe provide a solid foundation for building a successful family business.
Jim saw this as an opportunity to not only serve delicious treats but also to establish a legacy for his family—one rooted in community and shared experiences. Each family member has taken on a distinct role that plays to their strengths. Jim and Karen focus on the financial aspects, ensuring the operation runs smoothly. Danny is diving into operations and team management, while Jay handles social media and IT needs. This division of labor allows each member to contribute to the business’ success as well as grow individually.
Their journey began with a crucial decision: choosing the right location for their Rita’s Italian Ice franchise. The building they found in Streetsboro had been vacant for nearly two decades. Rather than seeing it as a drawback, the Myers family viewed it as an opportunity with the potential to transform into something special.
The transformation of the neglected
diligently to create a space that invites customers in, featuring a drive-through for added convenience to ensure that people could enjoy their treats year-round.
As the shop quickly became a beloved spot in the community, the Myers family has also focused on providing job opportunities as hiring local residents is a significant part of their mission.
Throughout their first year of operation, the Myers family has embraced a culture of continuous learning. Drawing from
Jim’s extensive experience in the restaurant industry and supported by Rita’s 40+ years of brand legacy, they have implemented strategic systems and processes that align with the franchise’s proven support structure, ensuring their success.
Monthly P&L meetings keep them informed about the financial health of the business, while technology tools like Home Base help manage staffing efficiently. Rita’s provides resources and training that empower franchisees to drive growth, allowing the Myers family to focus on delivering quality products and exceptional service.
Their investments in these systems have enabled them to streamline operations and
maintain high standards. However, the real key to their success is their commitment to one another as a family—showcased by celebrating victories together and learning from setbacks. Running a family business isn’t without its challenges.
The Myers family emphasizes the importance of communication and setting clear expectations to navigate these hurdles effectively. They have established an open line of communication to discuss business progress, address concerns, and celebrate achievements. This practice not only helps them stay aligned professionally but also reinforces their family bond.
As the Myers family looks toward the future, they are already planning for expansion, with aspirations to open more Rita’s locations in the surrounding area. Jim envisions a scenario where he and Karen can eventually pass the business down to Danny and Jay.
In preparing for this eventual transition, Jim and Karen prioritize teaching their sons about every aspect of running the business. This is about more than just profits – they are instilling values and principles that will guide Jay and Danny throughout their lives.
Reflecting on their journey, Jim has valuable advice for those considering entering the world of family business.
“Embrace your family dynamics and set clear roles from the start. Open communication is key,” he emphasizes. “And don’t shy away from challenges; they can often bring you closer together.”
The Myers family's journey with Rita’s Italian Ice & Frozen Custard is not just a story about business success but a story about the power of family, collaboration, and shared dreams. As they scoop up treats and create joyful moments for their community, they are building a legacy that will last for generations though this sweet adventure that is just beginning. v
Not all fast casual franchises are the same - what to look for when vetting franchise opportunities.
While casual restaurants like Red Lobster, Denny’s and TGI Friday’s are closing doors and fast-food restaurants are receiving pushback due to high prices, the fast casual market is still booming and offering excellent franchise opportunities. In fact, the global fast casual restaurants market size is estimated to grow by $302.5 billion from 2024 to 2028, according to Technavio.
With so much potential, people considering a franchise really need to do their research. Not all franchises provide the same level of support to set franchisees up for success. The team at Ori’Zaba’s Scratch Mexican Grill, a growing fast casual franchise, shared some insight into what
people should look for before jumping into franchise opportunity.
before making a selection do the homework
Complete Documentation of the Onboarding Process: Purchasing a franchise has many steps. Be sure the opportunity and expectations are clearly documented before the process begins. Ori’Zaba’s knows how critical this early exploration step is, and uses an eight-step process which is clearly outlined on their franchise website OriZabasFranchising. com:
1. Form Completion: Complete the online form to get more information about the industry and what sets the opportunity apart from others in the industry.
2. Introduction Call: 15-minute call to answer questions and establish qualifications.
3. Exploratory Call: An hour-long call where both parties learn more about each other and go over the process.
4. Candidate Profile: Create a profile and receive the Franchise Disclosure Document (FDD) and application.
5. Schedule FDD Review: Candidates talk to a franchise sales manager to get more information on territories, financials, etc.
6. Discovery Day: Visit corporate restaurant and meet the franchise leadership, experience the product.
7. Franchise Agreements: Once it is determined that it is a good fit for both parties, the franchise agreement is created.
8. Become a Franchisee: After the agreement is signed, the process begins to establish the location(s) and train the new franchisee.
Initial and Ongoing Support: See what level of support the organization gives to franchisees in terms of:
• Site selection
• Launch phase
• Construction buildout
• 6 week in-restaurant training for 2 Managers
• Operations tasks
• New store opening
• Marketing
• Onsite training support
“When exploring various franchise opportunities in the fast-casual market, be sure to ask for documentation about the level of support the organization gives franchisees, including financial modeling, build-out support, team training and other critical success factors,” explained Franchise Sales Manager Maria Maciel.
“It is one thing for a salesperson to say the company will support franchisees all the way through the process, and it is
totally different for them to have actual documentation on how they support the success of each and every restaurant.”
Diversity and
Today’s franchise market is very diverse, as are the owners and team members. Ori’Zaba’s prides itself on its diversity and inclusion. For example, their training materials are in both English and Spanish, the majority of their management team is female and they offer special franchise discounts to veterans.
Technology: Be sure to ask about the technology being used. To meet market demand, Ori’Zaba’s vetted and integrated dozens of different tech solutions. Nearly every software solution in place was chosen because of its multipurpose efficiency and powerful integration into virtually every business-critical daily activity. These are all in place and ready for the franchisee to lean on from day one. This leaves no guesswork or wasted time for the franchisee. They can focus on growing the business, not reinventing the technology wheel.
Menu to Attract Repeat Customers: People get bored with the same old menu that doesn’t change. Successful fast casual restaurants offer specials to keep people excited about coming back over and over again.
Staying true to their mission of offering fresh authentic old world Mexican cuisine, Ori’Zaba’s Scratch Mexican Grill keeps the menu fresh by offering seasonal menu items like agua frescas and other specialty items which also help increase the guest check average for franchisees. Of course,
about ori’Zaba’s:
Ori’Zaba’s Scratch Mexican Grill is a fastcasual Mexican restaurant chain whose mission is to feed the soul of every guest with old world Mexican flavors, made every day with care in their scratch kitchens, with the finest, freshest ingredients. Originating in Las Vegas in 2001, Ori’Zaba’s multiple locations can now be found in Nevada and is currently expanding into Michigan, Texas and throughout the United States.
To learn more, visit OriZabasFranchising.com.
new products and promotions require team training, and Ori’Zaba’s provides robust training videos, product orders templates and more to ensure any new feature is operationalized effectively.
Promotions and Loyalty Programs: Customers love a good promotion and a great loyalty program. In addition to new seasonal menu items, Ori’Zaba’s offers Kids Eat Free Sundays, value priced menu items, Magico Mondays (surprise weekly in-app rewards) and the Ori’Zaba’s ZIP Rewards app.
Ori’Zaba’s Franchise Business Partner Mayela Masoli explained, “Magico Mondays offers customers exclusive menu deals starting as low as $1 and rotating discounts that are delivered instantly in the free Ori'Zaba's Zip Rewards app. Our customers love the value that Magico Mondays deliver, along with the fact that these specials change every quarter. From a franchisee perspective, these specials help increase traffic, bring in new customers and promote greater brand loyalty from repeat customers. These folks get the opportunity to try new things, which increases their check average on future visits.”
Delivery and Catering Options: A location’s performance can be boosted dramatically through incremental sales channels such as delivery and catering. This revenue stream should be fully explored before purchasing a franchise. Ori’Zaba’s leverages all sales channels, to allow people to buy and dine as they prefer.
The bottom line is before purchasing a franchise, entrepreneurs should do their due diligence and make sure everything is clearly documented. v
Not all fast casual franchises are the same - what to look for when vetting franchise opportunities.
FiiZ Drinks is showing us how brand partnerships, community outreach and LTO pairings are supposed to be done. The fun and fizzy Utahbased specialty soda shop, which recently celebrated its 10th anniversary in June, has led by example with a series of outside-thebox, impactful partnerships. These remarkable campaigns have propelled brand awareness and franchise development while spreading a bit of brightness in the communities their franchisees operate
The Summer 2024 announcement of FiiZ Drinks’ partnership with Red Bull marks a strategic, significant milestone for the soda franchise, combining its expertise in crafting drinks by design with Red Bull’s iconic energy and flavor profile. Through this partnership, which was unveiled at the start of this summer, FiiZ will be offering exciting beverages featuring Red Bull at all 70 locations nationwide. According to Statista, the global popularity of energy drinks has surged in recent years, driven by a growing consumer demand for functional beverages that provide energy and focus. By incorporating Red Bull’s renowned energy boost and unique flavors into its offerings, FiiZ Drinks demonstrates its commitment to consumer preferences, industry trends, and innovation, an important edge for any franchisor to possess. With a plethora of drink options always being enhanced to keep up with the times, FiiZ ensures that customers can always find the perfect beverage for any occasion.
With a commitment to delighting customers and staying ahead of trends, FiiZ Drinks is excited to partner with Red Bull and showcase an exhilarating range of beverages. Each creation promises a unique fusion of tastes and embodies the strengths of both brands— blending the energy of Red Bull with the playful and optimistic nature of FiiZ Drinks.
The brand has also shown its dedication to the community giveback through its latest cause-marketing initiative, partnering with Make-A-Wish Utah to bring joy and hope to children facing critical illness.
From September 1st to September 30th, FiiZ Drinks ran a special campaign encouraging guests to round up their purchases, with all additional funds going directly to support Make-A-Wish’s mission of granting life-changing wishes for children diagnosed
with critical illnesses. One such child is Lachlan, an energetic and adventurous 8-year-old from Utah with a passion for Ninjago and Disney. Diagnosed with leukemia last September, Lachlan has spent the past year bravely battling severe complications. Despite the setbacks, his remarkable progress in recovery has inspired everyone around him. As part of his wish, Lachlan looks forward to celebrating his progress with his family during a trip to Walt Disney World. To honor Lachlan and all of the brave
Lachlan’s Wish Maker, created by Lachlan himself. This delightful blend of Sprite, Raspberry, Blue Raspberry, Whip Cream, and Yellow Star Sprinkles was featured in all FiiZ locations throughout September, and 100 percent of sales were donated back to the respective local Make-A-Wish chapter in each FiiZ market. A wish, like Lachlan’s, gives children renewed energy and strength, brings families closer together, and unites communities. The partnership between FiiZ Drinks and Make-A-Wish Utah offers customers an exciting opportunity to make a direct impact on bringing the life-changing power of a wish to children in their communities.
“ From September 1st to September 30th, FiiZ Drinks ran a special campaign encouraging guests to round up their purchases, with all additional funds going directly to support Make-A-Wish’s mission of granting life-changing wishes for children diagnosed with critical illnesses.”
invest in a cause-marketing campaign, few put the same amount of thought, time, and effort into changing lives on an individual and regional level.
A key part of building the momentum for franchise development is to always bring fun, unique LTOs to the table for all to enjoy. FiiZ Drinks is thrilled to unveil its seasonal “Fall for the Taste of FiiZ” and “FiiZ Frights,” limited-time pumpkin and Halloween-themed special beverages designed to celebrate the flavors of autumn and spooky season. These exclusive offerings feature unique, festive flavors and fun presentations to add a touch of Halloween magic and Fall weather to your favorite drinks. The team is also working on a robust promotional offering for 2025, that will keep FiiZ Fans coming back for more.
Not only has the brand carried out several beautifully crafted beverage campaigns, but they recently appointed franchise titan Scott Ball to steer the ship as company President. This key addition to the leadership team marks a new era in the brand’s journey as FiiZ looks to continue its innovation and growth as it enters its second decade of operation. Ball joins a talented team that is hard at work on a renewed vision and strategy that will strengthen its current franchise network while also bringing the fun and fresh FiiZ experience to new communities across the country. Between intentional brand partnerships, engaging cause-marketing initiatives, creative and relevant seasonal LTO offerings and a strengthened leadership team, FiiZ Drinks is poised to continue its rapid growth, making a splash in the beverage industry as well as the communities they serve. v
It started with an act of neighborly kindness. Three decades later and 1,000 miles away, we celebrated a major milestone with the opening of our newest restaurant in Janesville.
When I stopped to clean up some flower beds on my lunch break nearly 30 years ago, I didn’t think much of it. I was stopping into Layne’s Chicken Fingers, which at the time was a small local spot, for lunch — a regular habit of mine — and thought I’d help out a neighbor. But Mike Layne noticed, thought I could be a good addition to the restaurant and brought me on. Fast forward three decades — it’s May 2024 and I’m in Janesville, Wisconsin, for the opening of Layne’s 17th restaurant.
It was surreal. From working side by side with Mike in my early days to acquiring full ownership, beginning to expand to additional restaurants and eventually entering the franchise space, Layne’s has certainly grown into more than I ever imagined. I knew we had something special with our chicken fingers and housemade sauces, but seeing the expansion across multiple states is something I never dreamed would happen. I figured we might open a few extra restaurants and maybe make our way to Houston, but not all the way to Wisconsin.
In Janesville, I felt an overwhelming sense of pride thinking of how much hard work has gone into this growth. When I partnered with our incredible team to pursue franchising, I knew we were taking a big step, but I’m not sure I realized just how big of a step it would be. And maybe that’s the beauty of it — I didn’t set out to build a national brand.
When Layne’s began growing, I was most interested in bringing good food and a welcoming atmosphere to guests who love
concepts like ours and entrepreneurs who want to bring something a little different to their communities. Over 1,000 miles away, our great food, better service and guestfocused model resonates.
Even as we grow, our restaurants still feel like home. In Janesville, the atmosphere the team creates in the restaurant feels just like the one our guests experience in College Station. The restaurant itself is similar, but not identical. The personality of Janesville is felt in the restaurant and its design, and it’s incredible to see that vision come to life.
Janesville is part of a larger story for Layne’s. We’re Soon to be FamousTM, we like to say, and we’re well on our way. In addition to 17 open restaurants, we have another 209 sold — about two dozen of which are already in development. The growth didn’t happen overnight, but building up Layne’s infrastructure to support this growth, all while staying true to ourselves, has built us a bright future.
We haven’t lost what made us famous, at least in College Station, to begin with. The love and care that goes into every chicken tender, sauce, piece of toast and milkshake is easy to feel. Fortunately, for everyone throughout the system, the emphasis
remains on the culture and experience. Our units sold, revenue and guest count are all great, but this is about so much more than the numbers. Each franchisee that joins the system comes to us with a goal of creating a place that feels like home for their community. They have the same mission I did decades ago when I jumped in to help Mike out.
As we continue to grow, I’m confident we’ll keep that small-town charm that makes Layne’s what it is. No matter how many restaurants we open, I know that every Layne’s location will feel like home for our guests. And that’s really what matters most to me.
The Janesville opening was a milestone for us, but it’s only the beginning. Standing there in Wisconsin, watching the first customers walk through the door, I realized that we’re just getting started. There’s so much more potential ahead of us, and it’s exciting to think about where Layne’s will be in the next few years.
I’m grateful for the journey so far, for the franchisees who’ve joined us, for the team that’s helped Layne’s grow into what it is today and, most of all, for the guests who keep coming back. I’ve always said that Layne’s is about more than just chicken
“ We haven’t lost what made us famous, at least in College Station, to begin with. The love and care that goes into every chicken tender, sauce, piece of toast and milkshake is easy to feel. Fortunately, for everyone throughout the system, the emphasis remains on the culture and experience.”
— it’s about creating a place where people feel welcome. Seeing people come back to Layne’s when they’re visiting College Station for a football game or remembering the couple who got married at Layne’s reminds me what a special thing we have here. And as long as we keep that heart at the center of what we do, I have no doubt that Layne’s will continue to reach new heights.
While we might be on the path to becoming Soon to be FamousTM, what matters most to me is what Layne’s stands for, regardless of how big we get. The College Station community has welcomed Layne’s with open arms for 30 years now, and I can’t wait to see what the next 30 bring as we continue to find our place in other communities across the country. v
It's incredible to think that what began as two neighbors sharing homemade chips, salsa, and guacamole could evolve into something much larger. I never imagined that a small food cart in Rosslyn, Virginia, would spark a journey that would lead us to where we are today—17 thriving District Taco locations and counting.
Now here we are, celebrating our 15th anniversary of being in business – one thing has remained the same, our dedication to authenticity. In fact, to commemorate our celebration, I embarked
on a trip to the Yucatán along with my team to reflect on our journey in the place where it all started. We filmed a documentary detailing an intimate look at the inspiration behind the brand and the special trip. Our visit to the Yucatán wasn’t just a return to where it all began; it was a reaffirmation of our commitment to bringing authentic flavors from my home on the Yucatán Peninsula to District Taco. As we grow, we will always remain true to our roots so that more people can enjoy the flavors my family has passed down for generations.
2024 has been a gratifying year for us as we continue to make waves with new openings, honorary accolades and an all-star leadership team. District Taco
entered numerous markets this year, with new locations opening in Norfolk, VA and Wayne, NJ, two more New Jersey openings slated for this fall, and Orlando, FL locations on the horizon to open in Q1 of 2025. With 17 locations across the East Coast the brand has become a fan favorite in the communities it serves.
Another point of focus was to expand our leadership team as we enter this new era of franchise development. Victoria Stratton joined as Director of Design, while John Deacon took on the role of Director of Real Estate Development. Their combined expertise and fresh perspectives will be instrumental in driving our growth and innovation going into 2025. We’re thrilled to already be seeing Victoria and John's
impact. Together, they have significantly strengthened our expansion capabilities. Their contributions have proven instrumental in offering our franchisees best-in-class support to open new stores. Perhaps my greatest accomplishment this year was when we were graciously awarded Minority-Owned Business of the Year by the American Business Awards®, affirming and recognizing our commitment to excellence, diversity, and community involvement. This accolade is a significant achievement for us as we continue to champion inclusivity and create opportunities for our communities and employees. Additionally, QSR listed us as 1 of 9 “franchisors to watch,” further affirming our new era of growth. We were
“ We meticulously source our produce and ingredients and work with partners to deliver the rich flavors of Mexico to the East Coast. Our mission is and will always be to serve quality –Yucatán style – Mexican food that is fresh, simple, and healthful, with a fully customizable menu.”
also fortunate enough to be recognized as the best Mexican food in Virginia by LoveFood.com, a testament to the consistent quality, authenticity and guest satisfaction that we work so hard to sustain.
Most recently, I was honored with The Outstanding Americans by Choice award which commended me for professional achievements and dedication to this country. Historically, this honor has been given to many well-known public figures such as chef Lorena Garcia, MLB legends Fernando Valenzuela and Mariano Rivera, entertainers such as Thalia, and other distinguished naturalized Americans since the award’s 2006 inception.
Our mission is to preserve and celebrate the bold, vibrant flavors and traditional
cooking techniques of the Yucatán Peninsula. This means never settling and always finding ways to improve. We focus on providing dishes that are always prepared traditionally with the freshest ingredients in mind so that people can feel like they’re sharing a meal at my dining table with my family. We meticulously source our produce and ingredients and work with partners to deliver the rich flavors of Mexico to the East Coast. Our mission is and will always be to serve quality – Yucatán style – Mexican food that is fresh, simple, and healthful, with a fully customizable menu. We’re looking forward to the next 15 and will spend the time delivering exceptional Mexican cuisine and outstanding community service to people everywhere. v
As hurricane Helene tore through North Carolina, it left devastation in its wake. The storm ravaged homes, destroyed vital infrastructure, and left thousands of families displaced and struggling. In the wake of such destruction, communities across the state were left grappling with the aftermath—trees toppled, power lines down, and entire neighborhoods flooded.
Western North Carolina, in particular, bore the brunt of the storm, with Asheville and surrounding areas severely impacted as well. With homes and businesses underwater, the recovery seemed daunting. But in times of crisis, the spirit of the community shined through.
For East Coast Wings + Grill (ECW+G), a brand deeply rooted in North Carolina, the devastation hit close to home. The
leadership team and its network of franchisees felt compelled to help their neighbors. When the news of the damage in Asheville reached the ECW+G family, they knew they had to take action.
As CEO and founder Sam Ballas put it, “Our hearts, like many, are broken by the devastation in Asheville. It hits a little different knowing our neighboring community is suffering. We knew we had to do something, anything, to help. Hopefully, our care packages and donations bring a little bit of comfort to our family and friends in western North Carolina. It’s going to be a long road to rebuild, but we’ll be there every step of the way.”
The company immediately mobilized its team to lend a hand, understanding the importance of community in times like these. Longtime franchisees, Brent and Sherry Weaver, who have been part of the East Coast Wings + Grill family for 20 years, stepped up to lead the initiative. The couple immediately jumped into action, organizing a donation drive at all three
of their Winston-Salem area locations. In addition to the items they received from their guests, (including everything from food, diapers, gas, cans, clothes, hygiene supplies, many cases of water), the ECW+G franchise support team packed care packages that were delivered with the help of Emission Air ministry and 865 Transporting. The care packages were designed to meet immediate needs. Each one contained essential items such as socks, can openers, hand sanitizer, deodorant, other toiletries and personal notes of encouragement, along with diapers and necessities for the youngest and oldest impacted by the storm.
The team also reached out to their partners – Dole, ConAgra, Diversified Foods, Keurig Dr. Pepper, PacTiv., JTM Food Group, Piantedosi and Mrs. T’s Pierogies – who were happy to add food donations to the cause. These packages were not only to lend some aid but to serve as a reminder to the families who received them that they weren’t alone.
“It was about more than just the essentials,” said Ballas. “We wanted to bring some small comforts during an incredibly tough time. People have lost so much, and while
these care packages can’t rebuild homes, they can offer a glimmer of hope.”
The Weavers’ journey was a testament to the company’s long-standing commitment to service and community involvement.
Having been with ECW+G for two decades, the couple has built more than just a business—they have become integral members of the communities they served.
“We’ve been a part of East Coast Wings + Grill for 20 years, and this is more than just a job to us—it’s a family,” the Weavers said. “When we saw what was happening in Asheville, we didn’t think twice. These are our neighbors, and we’re committed to doing whatever we can to help them get through this.”
For East Coast Wings + Grill, this is not the first time the company has stepped up with community giveback. Over the years, the brand has been involved in numerous charitable efforts, from food drives to disaster relief. Most recently, ECW+G participated in a Breast Cancer Awareness giveback, donating $1 per
“Pink Ribbon” drink ordered to the Breast Cancer Research Foundation. But this particular effort hit especially close to home, given the brand’s North Carolina roots. The company’s leadership, staff, and franchisees view their role not just as business operators but as community builders.
“The recovery is going to take time,” Ballas said. “But it’s moments like these that remind us of the power of community. We’re proud to be part of the effort to help rebuild and support our neighbors in western North Carolina. This is what being part of a local business is all about—being there for your community when it needs you the most.”
Through their efforts, East Coast Wings + Grill demonstrated that the heart of a business extends far beyond its doors. In the face of tragedy, they stood shoulder to shoulder with their community, showing that, for them, their business is about more than just food. v
The family entertainment industry has emerged as one of the most promising sectors for entrepreneurs seeking a meaningful and profitable investment.
As modern families prioritize spending quality time together, the demand for spaces that offer engaging, shared experiences has surged. Entrepreneurs looking to make a positive impact on their communities while running a successful business are increasingly turning to family entertainment centers (FECs), which
emphasize security, fun, and memorymaking for families.
The family entertainment industry has seen exponential growth over the past decade, with expectations to reach $92.90 billion by 2032. This growth has been fueled by the desire of parents to find secure and fun environments for their children. With more families seeking out activities that allow them to spend quality time together, FECs have become a top choice. FECs typically
offer a mix of active and interactive attractions like trampolines, arcades, dodgeball, and more, creating a broad appeal for families with kids of all ages.
The financial opportunity in this industry is significant. Family entertainment centers have diverse revenue streams, including admission fees, memberships, birthday parties, corporate events, and food and beverage sales. This combination of income sources creates a stable and potentially lucrative business model, which is appealing to both new and experienced entrepreneurs. As more families choose these venues for regular outings, parties, and special events, family entertainment centers stand to benefit from both repeat and referral business.
The growth of experiential entertainment has positioned FECs as an ideal destination for family outings. In today’s world, consumers are placing increasing value on experiences over material goods. This shift in spending patterns has proven especially beneficial for businesses that create immersive, hands-on environments where families can play, interact, and connect. Additionally, the trend toward health and
wellness is another factor driving families to seek out active forms of entertainment. Many FECs incorporate physical activities, from trampoline jumping to climbing walls, that offer fitness benefits while still being fun. This focus on active engagement aligns with parents’ growing interest in keeping their children physically active in a world dominated by sedentary hobbies like video games and online content.
Another key driver of growth in the family entertainment industry is the focus on security and cleanliness. Since the pandemic, safety protocols and cleanliness have become even more important to families when choosing where to spend their leisure time. Entrepreneurs who enter this industry have the chance to build trust with local communities by providing a space that prioritizes the health and safety of its guests. In doing so, family entertainment centers become a go-to destination for families who want to enjoy stress-free outings.
One of the most compelling aspects of the family entertainment industry is its ability to create lasting memories for families. In a time when digital devices dominate
much of our daily lives, finding spaces where families can engage in face-to-face interactions has become more important than ever. Family entertainment centers fill this need by offering an escape from the routine and providing opportunities for parents and children to connect in a fun and active environment. Entrepreneurs looking to tap into this experience-driven economy will find a natural fit in family entertainment centers, where guests aren't just spending money, but creating memories.
A primary reason this sector is thriving is its ability to meet the evolving expectations of modern parents. Families are now prioritizing activities that promote togetherness and create lasting memories. Unlike passive forms of entertainment, such as movies or video games, family entertainment centers encourage active participation and interaction. This handson nature makes these spaces ideal for bonding, allowing parents and children to engage with one another in exciting and enjoyable ways.
The bonding opportunities these spaces provide are invaluable to families. Whether it’s cheering each other on during a basketball game, competing in an arcade challenge, or simply laughing together on a trampoline, families leave these
venues with shared memories that can last a lifetime. This emotional connection often leads families to return regularly, making FECs integral parts of their family routines.
Beyond individual family outings, family entertainment centers can also play a pivotal role in creating traditions. Birthday parties, for instance, often become annual events at these venues, as children look forward to celebrating with their friends in a high-energy, fun-filled environment. Moreover, family entertainment centers are increasingly hosting community events, school outings, and special promotions, which further solidify their place as a vital part of local family life.
Family entertainment centers offer entrepreneurs the chance to diversify their offerings beyond family gatherings. Many FECs host corporate events, team-building activities, and private rentals, which broaden their revenue streams and attract a wider audience beyond their core family demographic. By doing so, FECs position themselves as versatile venues capable of meeting various entertainment needs, ensuring long-term sustainability and success. v
The importance of an effective onboarding program cannot be overstated. Franchisors that invest in comprehensive training for both owners and employees are more likely to experience smoother operations, faster growth, greater profitability, better employee retention and many other benefits.
And please remember, onboarding isn’t just about teaching new employees the mechanics of their roles, it’s an essential opportunity to embed your company’s values, ensure brand alignment, and build employee loyalty.
Done right, onboarding sets the foundation for long-term success. This article explores the elements of effective onboarding and how franchises can benefit from a robust system.
Franchisors typically focus their training on brand standards, operational procedures, and embedding company culture to ensure consistency across locations. However, it is essential for franchisees to source and manage their own HR-related training, such as recruitment, compliance, and employee management, to address local labor laws and workforce dynamics. Consulting with legal counsel is also recommended to mitigate the risk of joint-employer liability,
ensuring that the franchisor-franchisee relationship remains legally compliant and clearly defined.
The onboarding process is a perfect time to introduce employees to your company culture. From day one, new hires should not only learn the necessary job skills but also understand the underlying values that guide the brand. Promoting early adoption of your mission and vision fosters a sense of belonging, encouraging employees to represent and advocate authentically for your brand.
To make this process meaningful, franchises can incorporate interactive activities, such as video presentations
or peer discussions that emphasize the company’s values. By weaving these elements into the onboarding experience, a company can establish a connection to the business’s purpose and priorities.
Well-structured training during onboarding ensures that employees gain the competence required to perform effectively from the start. Methods such as simulations, job shadowing, and online modules allow employees to learn by doing, which improves knowledge retention and confidence.
To make sure that employees continue to use what they have learned, schedule follow-up sessions. These should provide an opportunity to address questions, reinforce key concepts, and demonstrate ongoing support, all of which contribute to employee satisfaction and retention.
Franchisors need to understand that while training requires an upfront investment, it saves significant costs over time. Poor onboarding leads to inefficiencies, higher turnover, and underperformance— outcomes that can be far more expensive than providing high-quality initial training.
For example, training retail employees to increase sales by just 10% per transaction can translate to impressive revenue growth across multiple franchise locations.
Today’s workforce, particularly millennials and Gen Z employees, value opportunities for personal and professional growth. Onboarding programs that outline clear career development paths for them can significantly enhance employee engagement and loyalty. Franchises can offer employees a roadmap to growth by setting specific milestones, such as eligibility for management training or technical certifications after six months.
When employees know there’s a future for them within the organization, they are more likely to stay committed, reducing
Evan Hackel, As author, speaker and entrepreneur, Evan has been instrumental in launching more than 20 businesses and has managed a portfolio of brands with systemwide sales of more than $5 billion. He is the creator of Ingaged Leadership, is author of the book Ingaging Leadership: The Ultimate Edition and is a thought leader in the fields of leadership and success.
Evan is the CEO of Ingage Consulting, Delta Payment Systems, and an advisor to The Learning Network. Reach Evan at ehackel@ingage.net, 781-820-7609 or visit www.evanhackel.com.
“ The onboarding process is a perfect time to introduce employees to your company culture. From day one, new hires should not only learn the necessary job skills but also understand the underlying values that guide the brand.”
turnover. Providing employees with opportunities to upskill also ensures that the franchise has a pipeline of talent ready to take on leadership roles as the business grows.
During onboarding, employees need to feel that they’ve joined an organization that cares about their well-being. Franchisors can strengthen this impression by benchmarking their work environment against competitors and striving to be an “employer of choice” with attractive benefits and work-life balance initiatives.
Remember, regular feedback from employees is essential for maintaining a healthy company climate. Employees who feel valued are more motivated to contribute to the company’s success.
Franchise owners should adopt the “What’s in It for Me” (WIIFM) principle when introducing training programs. Employees are more likely to engage if they see direct benefits, such as increased commissions, faster performance of repetitive tasks, or simple tips to boost customer satisfaction.
Use Blended Learning for a Modern Workforce: Elevating Training with eLearning and Learning Management Systems (LMS)
Blended learning—combining in-person training with digital content—offers a powerful solution for onboarding employees across multiple franchise locations. This approach ensures consistency in training delivery while catering to the preferences of today’s workforce. With younger employees increasingly favoring mobile-friendly learning formats, incorporating eLearning platforms into your franchise’s onboarding process can create an engaging and efficient experience.
Pairing new hires with experienced employees provides guidance and builds interpersonal connections that foster a strong team culture. Studies show that younger employees value high-quality managers and mentorship relationships, which further underscores the importance of structured onboarding.
Investing in onboarding is not just about making employees feel welcome, it’s about setting the stage for long-term success. When employees are equipped, motivated, and aligned with the brand’s mission, they become valuable ambassadors who contribute to sustained growth. As the saying goes, the best way to predict the future is to create it—and in franchising, that future starts with onboarding. v
With a billion pounds of cooking oil recycled and $600 million in revenue growth, Filta continues to set the standard for sustainability and innovation in commercial kitchens
Filta Environmental Kitchen Solutions has reached a major milestone, recycling over one billion pounds of used cooking oil since entering the U.S. market in 2002.
This achievement showcases Filta’s unwavering commitment to sustainability and innovation, transforming waste oil into biodiesel and other renewable energy sources. As a leader in environmentally friendly services for commercial kitchens, Filta also offers eco-friendly solutions
to maintain drains, dehumidify cold storage environments, and steam clean entire kitchens. Such efforts have made a significant impact on both the environment and the franchise industry, driving $600 million in revenue growth since they began franchising in the U.S.
Reducing carbon footprints has been a heartbeat from the beginning. Every gallon of biodiesel produced from recycled cooking oil prevents 16 pounds of carbon dioxide from entering the atmosphere.
Over the past two decades, Filta has created enough biodiesel to offset a total carbon dioxide equivalent of planting 135 million trees. This accomplishment reflects the core of Filta’s mission: to reduce waste and promote a circular economy. By repurposing used cooking oil, we contribute to a reduction in greenhouse gasses and promote cleaner air for future generations.
The benefits of these recycling efforts go beyond carbon offsets. Through their services, Filta has saved nearly 1.3 million gallons of water, reduced pesticide use by over 2 million pounds and conserved vast amounts of energy. These outcomes are particularly important in today’s world, where resources are strained and sustainability is more critical than ever.
Filta’s work supports a healthier planet while helping commercial kitchens operate more efficiently.
Filta’s success is built on a franchise model, which has allowed it to expand its services across North America. Since its entry into the U.S. market, it has relied on franchisees to deliver services and grow. The franchise model has been instrumental in its journey, enabling the brand to reach $600 million in revenue while continuing to make a meaningful environmental impact. Today, Filta operates with over $120 million in annual revenue and has ambitious plans to reach $500 million annually over the next several years. Behind this successful model are entrepreneurial franchise owners.
Franchisees are the backbone of its success. They not only deliver core services but also play a crucial role in its continuous improvement and expansion. To support franchisees, it offers extensive training, business planning and customer acquisition programs. An inside sales team helps franchisees build a customer base, while a corporate development team secures national contracts that fuel growth. Labor shortages are a challenge
across the industry. Filta supports its franchisees by assisting with recruiting, hiring and training employees. By ensuring franchisees have the resources they need, Filta empowers them to deliver exceptional service and grow their businesses. A testament to the strength of Filta’s network of franchise owners is their Brand Advisory Council.
The Council, made up of franchisee representatives, has been essential in helping it adapt to new challenges and seize opportunities. This collaboration has led to the development of new services like FiltaClean, which goes beyond fryer management to offer comprehensive kitchen cleaning solutions. By expanding service offerings, Filta provides customers with the tools they need to maintain sustainable operations, from cleaning fryers to flat tops, walls and floors.
Filta’s comprehensive approach to fryer and kitchen management, features micro-filtration, which extends the life of cooking oil by removing impurities. This process not only saves oil but also ensures that when oil is finally discarded, it is repurposed in the most sustainable way possible. Filta’s waste oil collection process is entirely bin-free, preventing waste oil from sitting in storage and potentially leaking into the environment. Instead, it transports 100% of the oil it collects to biodiesel refineries, ensuring it is used to its full potential.
The environmental benefits of this service are substantial. By recycling cooking oil and producing biodiesel, Filta has reduced diesel consumption by over 7.6 million gallons and gasoline by nearly 2.4 million gallons. Additionally, it has conserved more than 12 million kilowatthours of electricity and over 111 million
cubic feet of natural gas. These savings help commercial kitchen clients reduce their overall carbon footprint and align with their Environmental, Social and Governance (ESG) goals.
Filta’s approach to sustainability is not just about reducing carbon emissions; it’s about creating measurable, tangible benefits for customers. It provides local environmental impact reports that detail the specific benefits of our services. These reports quantify how much oil has been saved, how much waste has been repurposed, and the direct impact on carbon emissions. For Filta’s clients, these reports offer more than just data—they offer a way to communicate their commitment to sustainability to their own customers and stakeholders.
Clients rely on Filta to achieve their sustainability goals. By using Filta’s services, they contribute to a cleaner environment while maintaining efficient kitchen operations. With nearly 10,000 clients across North America, the cumulative impact of Filta’s efforts is remarkable. From local restaurants to national chains, professional stadiums, entertainment venues, higher education, healthcare facilities, and beyond, Filta’s clients benefit from its expertise and dedication to sustainability.
Looking ahead, Filta is committed to building on this momentum. It aims to expand its franchise network and enhance its service offerings to meet the evolving needs of the food service industry. As it grows, Filta will continue to prioritize sustainability and innovation. The company’s goal is to not only increase revenue but also deepen its environmental impact. Filta’s belief is that every fryer served is another opportunity to make a difference.
Filta’s success is the result of the dedication of its franchisees and the value of its services. As Filta celebrates the milestone of one billion pounds of oil recycled and $600 million in revenue growth, it looks forward to the next chapter of its journey. Filta remains committed to sustainability, innovation and the success of its franchisees. Filta is proud to lead the way in environmentally friendly solutions for commercial kitchens. v
Customer engagement is the heartbeat of any business’s success, especially for franchise owners. If you are a franchise owner struggling to stay connected with your customers during their buyer journey, you are not alone. Nowadays, many franchises face this challenge.
With an average 98% open rate, SMS marketing is a highly effective tool in addressing this challenge. Using it, franchise owners can effectively connect with customers at each stage of their buyer
journey and improve their buyer journey experience. Through their unique structure and customer base, franchises benefit from using SMS and enhance their marketing and communication strategies. Let’s dive into how franchises can use SMS throughout their buyer journey.
customer acquisition –strong First impression
Have you heard these common sayings?
“First impression is the last impression.” “You will never get the second chance to make the first impression.”
A solid first impression helps to grow the franchise through customer acquisition.
SMS helps build impactful customer acquisition through its immediate, direct, and personal nature.
Franchises can use it to attract new customers. How? They can create attractive offers and CTAs. Imagine a potential customer walking past your franchise location and seeing you promoting a limited-time offer. He/She will be prompted to text the keyword to opt-in for the discount. Once they opt in, you can send them personalized messages and encourage them to visit your franchise. You can even integrate SMS into social media campaigns to collect phone numbers
by running online contests, giveaways, etc. In short, franchises need to make the opt-in process as smooth as possible by offering something valuable in return.
After customer acquisition, the next goal is to build trust and loyalty. Franchises can use SMS to nurture relationships and keep their brand on top of customers’ minds. How can franchises do this? They can use SMS to promote their exclusive offers and promotions. For example, if a new customer opts in, they can send them a welcome message offering them a special discount for the first time. Besides, franchises can even use SMS to give personalized offers according to new customer preferences.
Franchises should balance promotion and educational content and use SMS wisely to educate customers about their products and services. For example, a fitness franchise owner can send an SMS about tips on maintaining a healthy lifestyle, or salons can send a link to a tutorial on how to use their product to get maximum results.
Acquiring customers is not a big deal, it is just a beginning. The real success is in retaining customers. If customers remain loyal, they will be more likely to make repeat purchases and refer your franchise to others. SMS can play a crucial role in keeping customers engaged.
How?
Franchises can promote their loyalty programs, rewards, etc., through SMS. For example, if you own a restaurant franchise, you can send an SMS stating, “You are just one visit away from the FREE meal. Visit today and enjoy a special discount.” It will keep customers engaged and excite them to come back.
Franchise owners can even use SMS to get customer feedback by sending them SMS, including a quick survey about their experience. It shows you value your customers’ opinions and are ready to improve. Besides, customer feedback helps
Philip Portman is the Founder and CEO of Textdrip, a business texting platform catering to industries such as Solar, Travel & Tourism, E-Commerce, Insurance, Hotels & Hospitality, Car Dealerships, Real Estate, and Healthcare. He has successfully launched several startups including landlineremover.com and argosautomation.com. With expertise in SMS marketing and digital automation, Philip is also an esteemed member of the Forbes Technology Council.
“ Launching a new product/service/ or new franchise location? Send your customers an SMS about this and make them feel valued. They will feel like they are part of your exclusive community.”
identify your flaws and refine your offers. SMS is also an excellent tool for running a re-engagement campaign. For example, a simple SMS like this: “We have missed you, so come back this week and get the free class.”
establish long-term relationship – Final destination
Customer retention won’t stop after the first purchase. It is about creating long-term relationships that will encourage customers to return, and SMS helps with it.
Franchises can send SMS regarding seasonal greetings or new product/service launches. Besides, SMS can help invite customers to special events or provide them VIP access.
Launching a new product/service/ or new
franchise location? Send your customers an SMS about this and make them feel valued. They will feel like they are part of your exclusive community.
let’s enhance every stage of the buyer journey
In a nutshell, in the last decade, SMS has established itself as a robust marketing tool. Franchises can deliver timely, personalized, and highly relevant messages, build stronger relationships, drive more sales, and build customer loyalty by using SMS marketing effectively. We are living in a world where attention spans are short. Here, SMS provides you with a direct and personal way to stay connected with your customers. So, start using SMS today and see how your franchise will thrive! v
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From Battling Epil E psy to
Founding th E First hE althy
Fast-Food Franchis E
latest ne Ws veterans in franchising
weed man locations give back after hurrican helene
60 The Konala Stor: From Battling Epilepsy to Founding the First healthy Fast-Food Franchise
What’s new
58 Franchising News Latest News from Veterans in Franchising Franchisor in depth
64 Weed Man: Weed Man Locations give Back after hurricane helene
Have Your Say
66 Freeway Insurance: Freeway insurance’s commitment to veterans Day starts at the top with ceo cesar soriano
62 USA Ninja: navy veteran opens Usa ninja challenge in stafford: a new gym for Military Kids.
68 Mary Stephenson: air Force reservist Finds home as Kumon instructor
K9 Resorts Luxury Pet Hotel, the multi-award-winning luxury boarding and dog daycare franchise brand, announces that it has been honored with the 2024 Pet Care Business Excellence Award from the International Boarding and Pet Services Association’s (IBPSA) for the fifth year. These prestigious awards, affectionately known as the “IBBYs,” are presented by IBPSA to celebrate and honor businesses that exemplify excellence and professionalism in the pet care services industry.
t he awards ceremony took place at the annual FLoW Business conference held in tucson on s eptember 24 – 26. K9 r esorts stood out among a competitive field of nominees, impressing the independent selection committee with its outstanding contributions to the pet care industry.
“Being recognized with the iBPsa Pet c are Business Excellence award is an honor that reflects our team’s passion and commitment to providing unmatched care for every pet that comes through our doors,” said steven Parker, co-Founder and cEo of K9 r esorts. “ t his award motivates us to continue raising the bar in the pet care industry and delivering a truly exceptional experience for our clients and their furry family members.” to qualify for nomination, pet care providers must have been in operation for a minimum of three years and must have been a current member of iBPsa for at least six months. n ominees underwent a rigorous evaluation process that assessed various aspects of their business, including financial growth, company vision, culture, animal welfare practices and the educational and certification achievements of both owners and employees.
the home care service company will deliver personalized non-medical home care services to seniors
Caring Senior Service, a non-medical, personalized home care services company, announces today that it has opened an office in Oakland County.
c aring s enior s ervice of oakland county s outh is owned by amr r adwan. h e hopes bringing this business to the area will raise awareness of the need for quality in-home care while providing employment opportunities for local caregivers.
“We want to enhance seniors’ quality of life by allowing them to maintain their independence and foster a sense of dignity and purpose,” r adwan said. “My hope is that we’ll be able to create a healthier, more connected community, benefiting seniors and their families alike.”
o riginally from c airo, Egypt, r adwan immigrated to the United states in 1999 to further his education. With more than two decades of engineering and financial experience, r adwan said the time was right for him to shift gears and pursue a new career path that would bring financial freedom and opportunities for his family.
“amr is passionate about helping seniors live healthy and fulfilling lives in the comfort of their own homes, while providing peace of mind to their families,” said c aring s enior s ervice cEo and founder Jeff s alter.
c aring s enior s ervice of oakland county s outh is located at 27600 Farmington r d ste 209 in Farmington hills, Michigan. it offers respite care, transportation, meal preparation, companionship, medication reminders and other personal care services to seniors and others who need assistance.
For more information, call (248)-265-3734 or visit https://caringseniorservice.com/farmington-hills/
National frozen dessert brand 16 Handles is getting in on the games with the launch of a Squid Ink Black Matcha frozen yogurt flavor that coincides with one of the most highly-anticipated show premieres later this year. The limited time offer is a ‘tug of war’ between sweet matcha flavors and a scary black treat.
t he jet-black dessert officially launched in all stores o ct. 16, timed perfectly for halloween season, since the flavor instantly turns your tongue black while enjoying the treat. t he unique frozen yogurt has a dark matcha flavor that takes taste buds on a daring journey.
to celebrate the dark twist on a new flavor, 16 handles is giving guests the chance to play along for prize money and rewards through a variety of contests. Luckily for 16 handles fans, they do not have to compete in death-defying games like the characters on the popular show.
For a complete list of additional details
and rules on each challenge, visit the 16 handles instagram page pinned posts or the 16 handles website.
“With the s quid g ame franchise becoming such a phenomenon, and so much excitement around the new season and experience, we couldn’t help but have some fun. t he traditional matcha flavor
the leading franchisor of printing and marketing solutions continues commitment to growth objectives with veteran hire
AlphaGraphics, a leading franchisor of printing and marketing solutions, announced today the hiring of veteran franchise development manager Don Carpenter as its new senior retail network director for franchise development.
“Don has worked in franchising for most of his career, and we’re thrilled to have him on board,” alpha g raphics v ice President of r etail n etwork Development Bill McPherson said. “ h e has spent nearly 25 years supporting franchise owners and their needs while mastering franchise development strategies for some very large and diverse franchising brands. his experience will be beneficial to alpha g raphics as we continue to expand our growth objectives.”
c arpenter comes to alpha g raphics from circle K, where he served as the franchise
in our new jet-black color is as iconic as the show,” said n eil h ershman, cEo of 16 handles. “ i can’t wait to see all the tongue pics with our social media challenges and i know this launch will bring some new guests in our stores across the county to try 16 handles for the first time!”
Visit https://16handles.com/.
development manager. Before that, he served as a franchise owner, master franchisor and was in franchising sales for a large beauty, fitness and wellness brand for more than 10 years.
c arpenter and his wife, Jill, are colorado natives and have three children, Kyler, 21, Marae, 18, and a shlyn, 16. When he’s not working, c arpenter enjoys coaching his children in competitive baseball and softball, working out and spending time with his family.
“ i ’m excited about my opportunity with alpha g raphics and my role in managing our pipeline of franchise candidates,” c arpenter said. “ i plan to lean on my proactive, consultative selling style, and i believe my experience in supporting franchise owners will be beneficial in adding new units throughout the country. t he bar for excellence at alpha g raphics is high, and i know my skill set will allow me to contribute to alpha g raphics’ continued success.”
www.alphagraphicsfranchise.com
If you had told me as a child, or even as a young adult, that I’d grow up to create America’s first healthy fast-food franchise, I wouldn’t have believed you. Back then, the biggest battle I was fighting wasn’t against the fast-food industry or franchising complexities—it was for my life.
I was born and raised moving around the country, and like most kids, I loved playing outside, running, and being active. But as a young toddler, my life took a dramatic and terrifying turn. I began experiencing seizures—sometimes over 100 a day, and my first grand mal seizure on my third birthday. By the time I was diagnosed with epilepsy, the prognosis was grim. Doctors in America wrote me off as a loss, they said I was going to be so brain dead that I was never going to learn to read and that I would die of a continuous grand mal seizure before I was 13. For any child, that kind of news is devastating. But my family wasn’t ready to accept that fate.
My mother is a fighter. When conventional treatments in the U.S. didn’t work, she found a specialist in Mexico who believed in a different approach. This doctor used advanced technology, but also something more powerful than any machine: diet. I was put on a strict, nutrient-rich diet, which we accomplished only with homemade meals. Over time, we began to see results
that seemed nothing short of miraculous. My seizures stopped, and my health dramatically improved. By the time I hit my teenage years, I was the first to be completely cured of Lennox-Gastaut epilepsy.
Having fought through my own health battles, I knew that my future needed to be about service and making an impact. After high school, I didn’t feel college was for me, but I tried one semester at Montana State on an Army ROTC scholarship. During that time, I developed a strong interest in the Army and dropped out to enlist. My goal was to be in special forces, but unfortunately, during the selection period, I chipped my collarbone. Shortly after, I was called to deployment. I spent 12 months in the UAE at the biggest air base in the Middle East. It was during my time in the Army that I learned the value of discipline, leadership, and resilience— qualities that would later shape my entrepreneurial journey.
After my military service, I moved to Hawaii to become a scuba diving instructor. During that time, I joined the reserves with the goal of completing special forces training again. Just before finishing, I met my wife, and we decided to return home to Idaho. My wife had always dreamed of opening her own bar, which led us toward the food industry. We started with a food truck, which eventually evolved into opening the Bunker Bar,
where we served burgers and comfort food. While the food truck and bar were very successful, it didn’t align with the lifestyle I envisioned for myself and my family. My wife and I knew we needed to pivot to something healthier—something that resonated with the nutrition-focused life I grew up with. For us, food is more than just fuel; it can be a cure for so many health issues.
That’s how the idea for Konala was born. Realizing there was a huge gap in the industry for something like this - I wanted to create a fast-food option that didn’t sacrifice health for convenience. I envisioned a place where you could grab a quick meal that was good for you— something that could help people, not harm them.
Konala is more than just a restaurant; it’s a reflection of my personal health journey and the lessons I learned from overcoming epilepsy. Our menu is macro focused - centered around fresh, high-quality ingredients, offering healthy, delicious meals that fit into the fast-food model without compromising on nutrition. Our menu revolves around six signature bowls, air fried chicken tenders, and kids’ bowls—simple, nutritious, and customizable. We don’t have fryers, grills, or flattops like traditional fast-food chains. Instead, all of our meals are prepared in ovens in a streamlined process that keeps the kitchen cool and efficient. This setup isn’t just good for the food; it’s good for our employees, too. Our kitchens are less stressful environments with no grease or high heat, making Konala an enjoyable and safe place to work.
One of the key features of Konala is its “kitchenless kitchen” model. By keeping things simple and efficient, we’re able to focus on what really matters—serving healthy food fast. Our drive-thru times are under three minutes, and our modular restaurant setups mean we can pop up almost anywhere. Whether it’s a drivethru-only location or a walk-up model, Konala is built to provide healthy food options in an industry where speed and
convenience are usually at odds with nutrition.
After launching Konala in Coeur d’Alene, the next step was growth. I knew the concept had legs, but scaling a business is never easy. That’s when I connected with Fransmart, the franchise development group known for building brands like Five Guys and The Halal Guys. What eventually caught their eye was the success we were already seeing in Idaho and when Fransmart CEO Dan Rowe looked at the numbers, he almost didn’t believe it. He knew Konala was going to be the next big thing.
Working with Fransmart, we’re now rolling out franchising opportunities nationwide. The response has been overwhelming, and we’ve already signed our first multi-unit deal for eastern Washington. I’m especially excited about offering veterans like myself a discount on franchise fees. Having served in the Army, I know firsthand how valuable those leadership skills are when it comes to running a business, and I want to give other veterans the chance to succeed as entrepreneurs.
Konala is more than just a business for me. It’s a culmination of my life experiences— from battling a life-threatening illness to serving my country and ultimately finding a way to bring my passion for health and nutrition to the fast-food world. As we continue to grow, I’m excited to see how Konala can change the way people think about fast food. We’re proving that healthy and fast don’t have to be mutually exclusive. I believe this is just the beginning, and I’m looking forward to expanding our footprint and helping people live healthier, happier lives, one meal at a time.
For me, this journey is deeply personal. Konala embodies the lessons I’ve gathered along the way: perseverance, a commitment to service, and the belief that we can take control of our health and create meaningful change through the power of food. v
Dan Umpa, a former Navy pilot, has opened a kids Ninja gym in the Stafford community, growing his own career while supporting the development of healthy, happy kids for fellow military families.
In the heart of Stafford, Virginia, a new adventure awaits local families — one that merges fitness, fun and a unique connection to the military community.
Dan Umpa, a former Navy helicopter pilot, has opened the doors to his USA Ninja Challenge franchise, providing a dynamic environment for children to engage in the sport of Ninja, taking on physical challenges like climbing, jumping and balance. And, for children of military families in the area, USA Ninja Challenge also provides a kid-friendly opportunity for young people to engage with physical challenges similar to those they see their parents take on in their military careers.
While Umpa is passionate about business, fitness and safe, happy spaces for kids, the opportunity to provide such a service to
“ After my military career, I was searching for a new challenge,” Umpa said. “I wanted to create something meaningful, not just for myself but for other families like mine.”
fellow military families is a key contributor to his satisfaction as a business owner.
Umpa’s journey to entrepreneurship began after a decade of dedicated service in the Navy, followed by time in the corporate sector.
“After my military career, I was searching for a new challenge,” Umpa said. “I wanted to create something meaningful, not just for myself but for other families like mine.”
Initially, Umpa considered various business ventures, including a traditional gym and a playspace for kids. However, the COVID-19 pandemic shifted his perspective.
“When the pandemic hit, the gym industry faced significant challenges,” he said. “That’s when I started looking for something different. I have two young kids and saw a demand for safe, engaging spaces where they could be active. When I discovered USA Ninja Challenge, I knew it was the perfect solution, combining the best aspects of both gym and playspace concepts.”
With a strong military community surrounding the Stafford location, Umpa knew he would have an opportunity to serve families of active duty personnel. USA Ninja Challenge focuses on helping kids build confidence through movement and skill mastery — something many of these kids see their parents do day in and day out.
“Kids often see their parents tackling obstacle courses as a part of their military training and think it’s the coolest thing,” he said. “USA Ninja Challenge provides them with a chance to experience that excitement in a safe, controlled setting. As a veteran, I’m proud to help create opportunities for these kids to thrive.”
At USA Ninja Challenge, children progress through six skill levels, mastering 21
unique skill categories, from climbing and swinging to balance and floor skills. Umpa emphasizes the importance of resilience in the program, noting that participation in USA Ninja Challenge courses helps kids learn how to overcome obstacles, both physical and mental. Each win allows for a celebration, and the small victories add up to meaningfully contribute to a kid’s confidence.
As he settles into the Stafford community, Umpa is committed to establishing a reputation that resonates with local families.
“I chose this location because I understand the unique challenges military families face,” he said. “My goal is to create a supportive environment where kids can be active and have fun, while also providing a sense of community for their families.”
Umpa also has aspirations for future growth, looking to expand his franchise to nearby areas like Annapolis. Noting
a real need for concepts like USA Ninja Challenge in other communities in the area, Umpa said he looks forward to growing into the surrounding markets, but he is currently most intently focused on supporting the success of the first gym. By remaining present and building strong teams, Umpa will ensure each child who walks through the doors is welcomed, supported and inspired.
This goal, combined with his desire to serve his community, positions Umpa well to create a lasting legacy for the next generation, developing a community of active, resilient, confident kids.
“USA Ninja Challenge has given me an opportunity to transform my career, but it’s also allowing me to enrich the lives of other military families in the Stafford area and beyond,” he said. “I want to give kids the tools to succeed — not just in the gym but in life.” v
As Hurricane Helene swept through the Carolinas, it left widespread damage and heartache in its wake. Communities found themselves grappling with power outages, destroyed homes, and damaged infrastructure.
The aftermath was overwhelming, particularly in Western North Carolina, where the storm wreaked the most havoc. In these trying times, local businesses, such as Weed Man, stepped up to support their communities and neighbors.
For Weed Man’s Greenville, SC location, helping the region recover was not just an obligation but a heartfelt mission. "We've been neck deep in Hurricane Helene down here," said Jon Wilson, General Manager of Weed Man Greenville. "Power is slowly coming back on, and we've spent the week sending our guys out into the community to help clean debris and collect items for those in need."
Beyond the physical efforts to clear debris and restore order, Weed Man Greenville organized a food and supplies drive for the affected communities in Western North Carolina. Partnering with local businesses such as Dancer's Corner, RingoFire, and CampFire, they were able to collect over 7,500 pounds of food, diapers, hygiene products, clothes, and more. Two trailers filled with essential supplies were
delivered to the hardest-hit areas, providing immediate relief to families in need. "It was so inspiring to see our customers and partners rally together on such short notice," Wilson said. "We are incredibly grateful for the outpouring of support."
Meanwhile, in Lexington, KY, Weed Man also mobilized quickly to aid those affected by the storm. The Lexington location, part of Hillenmeyer Companies, launched a relief effort, collecting vital supplies such as diapers, wipes, nonperishable foods, and chainsaws. In an extraordinary show of generosity, Hillenmeyer Companies matched all donations, doubling the impact of the community's contributions.
"We wanted to provide as much support as possible," said a representative from Weed Man Lexington. "The devastation was widespread, and every little bit helps. It's heartwarming to see our community step up to support those in need."
Both locations exemplified Weed Man’s dedication to serving not just their immediate customers but the broader community. Whether by organizing supply drives or sending teams into the field to assist with cleanup efforts, the company demonstrated that in times of crisis, they are more than just a lawn care service— they are committed to making a tangible difference.
Jon Wilson echoed this sentiment, saying, "It's not just about lawn care; it's about
being part of the community and helping out when it matters most. We are thankful for the generosity of our customers and partners, and we will continue to offer help wherever we can."
As the region continues to recover from the hurricane’s destruction, businesses like Weed Man are proving that community spirit is as essential as the services they provide. Through their efforts in Greenville, SC, and Lexington, KY, they have shown that even in the toughest times, unity and generosity can help rebuild lives.
Weed Man is a network of locally owned and operated lawn care professionals providing environmentally responsible fertilization, weed control, and integrated pest management services. For more than 50 years, Weed Man has grown one customer at a time by staying true to our core values of amazing service, integrity, passion, and innovation.
Our founder, Des Rice, was committed to serving each and every customer with open and honest communication. Keeping true to his vision provides Weed Man with a competitive advantage and allows us to build a strong national brand based on keeping promises and exceeding expectations. We believe that this commitment to the customer differentiates Weed Man from other national brands. It’s the basis of a competitive advantage that has given us a major presence in every state we operate in, enabling us to serve 500,000+ customers across North America.
We can help to put your franchise system in an operational position to attract successful
We are members of the IFA and other respected organisations.
The transition process can be daunting, but we know the trusted business and legal players who can take you through the first minefield.
Constant changes within the codes of conduct can create a massive challenge to franchise systems wanting to move outside of their established markets.
With more than 550 Freeway Insurance locations across the country, including both corporateowned and franchise stores, franchise owners have plenty of reasons to be proud of the company’s ongoing commitment to Veterans Day. In addition to hiring veteran employees and offering affordable discounts to veteran franchisees, Freeway will honor a fallen soldier each year at the NASCAR Coca Cola 600.
The tradition of featuring a name of a fallen soldier on the Freeway Insurance No. 99 race car driven by Daniel Suarez started when Freeway CEO Cesar Soriano decided to honor Purple Heart recipient First Lieutenant Laura Piper last May during military appreciation weekend.
As CEO of Freeway Insurance, a division of Confie, the nation’s largest personal lines insurance distribution company, Soriano’s commitment to veterans stems from his own years of service as a Military Intelligence Officer with the United States Army. Although Freeway is involved in numerous initiatives with nonprofit organizations and charities, supporting veterans has always been close to his heart.
"Supporting veterans is a personal commitment for me because I know firsthand the dedication, leadership, and resilience they bring to the table. Veterans have already proven themselves as disciplined and mission-driven, qualities that align perfectly with the demands of running a successful business,” said CEO Cesar Soriano. “By empowering veterans who aspire to open a Freeway Insurance franchise, we are not just investing in their future but
also in the future of our communities. We believe that by providing veterans with the tools, mentorship, and opportunities they deserve, we can help them continue their legacy of service—this time as leaders in the business world."
Honoring veterans starts at the top with Soriano but extends to franchisees who benefit from a significantly lower franchise fee. Franchise owner Will Griffin in Long Beach, California, said the discount was a huge factor in his decision to open a Freeway franchise location.
“I explored a lot of options,” explained Griffin. “I knew Freeway Insurance was a brand with huge name recognition and high ratings in the industry. However, I was equally impressed to learn Freeway’s
regular franchise fee is $25K while the veterans fee is $15K. I opened my location in March 2023 and continue to be pleased with how Freeway appreciates and supports veterans.”
Soriano added the franchise discount provides an excellent opportunity for veterans to secure their own business as they transition from military service.
"As a veteran, I know the challenges of transitioning to civilian life. Supporting fellow veterans in opening a Freeway Insurance franchise is a way to honor their service and help them apply their leadership skills in a new arena. It's about giving back and helping veterans thrive in business, just as they did in uniform," said Cesar Soriano
Coinciding with Veterans Day in November, Freeway Insurance begins its annual Toys for Tots drive with toy drop off locations at 200 corporate and franchise locations nationwide. Freeway Insurance has proudly served as a Five Star Corporate Sponsor of the Marine Corps Toys for Tots Foundation for eight years, facilitating thousands of toys, books, and resources to disadvantaged children at Christmastime and beyond. New, unwrapped toys can be dropped off at select Freeway Insurance locations from November 4 – December 13 this year. Visit www.freeway.com to find a donation site near you.
“We’re hoping to collect more toys than ever this year,” said Soriano. “Nothing compares to bringing joy to children and families during the holiday season.” v
Growing up in St. Augustine, Mary Stephenson looked up to her aunt, who served in the Army Reserves.
“I thought that seemed really cool, and it was inspiring,” she said. “And I thought, ‘When I get older, I’d like to join the military at some point.’”
Stephenson graduated high school, received her bachelor’s degree from Florida State University in 2008 and a master’s degree from Palm Beach Atlantic in 2012 before she enlisted in the Air Force Reserves.
After she enlisted, Stephenson was shipped off to basic training. Basic was an eye-opening experience where she learned valuable lessons that serve her well today as a business owner.
“It definitely taught me and helped me grow as a person,” she said. “Going through basic training and all of that. It taught me resilience and perseverance.”
She was part of the 482 Security Forces Squadron at the Homestead Air Reserve Base in South Florida.
“While I was there, I provided counseling and advice to personnel and dependents from all Air Force departments regarding their career, job specialties, promotions, relocations, retirement, training programs and any other related issues,” she said. “I collaborated with other personnel, remained on call for training and was responsible for the security forces unit attendance in training and deployment.”
Stephenson spent two years there before she got married and moved to Middletown, N.Y. while her husband attended school. For over a year, she flew back to attend her drills in Homestead.
But that grew difficult and expensive. As a reservist, her travel wasn’t a covered expense. Eventually, they moved back to Florida to be closer to her family.
She left the service in 2016 as a senior airman.
Stephenson didn’t become a Kumon Instructor immediately after her service. First, she obtained a scholarship to pursue her doctoral degree during the pandemic in 2020.
And while she wasn’t actively pursuing becoming a small business owner, she had experience with Kumon as a child.
While growing up in St. Augustine, Florida, there wasn’t a center near her to attend. So, her mother ended up driving her and her younger brother north to Ponte Vedra to attend their classes.
“I was a Kumon Student a long time ago,” Stephenson said. “I studied in the education field, and I remembered my experience as a Kumon Student. I didn’t realize at the time how the Kumon Method gave me a positive impact in my education journey.”
With a bachelor’s degree in psychology, a minor in business, a master’s in school counseling, she was already prepared academically to become a Kumon Instructor. But she also received a doctorate degree in leadership and management in education.
“After Air Force Reserves, I thought, ‘Maybe the community that we end up moving to, maybe one of them can benefit from the Kumon Method.’ I wanted to bring that to our community.”
Since opening her Jacksonville, Florida, center early in 2024, she has found success in instructing the students who
have enrolled and helping parents understand the importance of what Kumon offers.
“My students have progressed so much from where they started to where they are now,” she said. “It really inspires me. The Kumon Method is all about learning for the long haul. It’s not a quick fix, and it takes time to get where the student wants to be. It’s not only about math and reading, but it establishes study habits.”
Veterans like Stephenson are prevalent throughout the franchising industry. The skills military veterans gain while in the service are a valued asset to the business world. According to the International Franchise Association’s (IFA’s) VetFran program, 14 percent of U.S. franchise owners are veterans.
In addition to extensive training and support, those who have served in the military can take advantage of Kumon’s veteran incentive program, which provides $10,000 in extra incentives for U.S. veterans who qualify. v
Making an appearance every month in Franchising USA magazine. Each detailed, 4 color A-Z listing comes with a 150 word write up and your logo. Excellent for branding and recognition. Choose a 12 or 6 month package or simply add the a-Z directory onto your FOCUs, pROFILE or ad!
to learn about the a-Z directory or any other products, please contact Vikki bradbury: vikki@cgbpublishing.com
101 Mobility is north america’s leading provider of mobility and accessibility solutions, helping people regain their independence and enhance their lives. t he company offers a comprehensive range of products and services, including stairlifts, wheelchair ramps, platform lifts, and more. Franchisees benefit from a proven business
Founded in 2000, aroma Joe’s is a local destination for handcrafted coffee and espresso drinks, unique flavor infusions, signature a J’s rUsh ® Energy Drinks and all-day food offerings served with positivity, in a friendly and upbeat environment.
headquartered in scarborough, Maine with more than 100 locations across Maine, new hampshire, Massachusetts, Pennsylvania, Florida, rhode island, connecticut and new York, aroma Joe’s is actively expanding.
Beans & Brews coffee h ouse has been around since 1993, when the Laramie family opened shop next to s alt Lake city’s beloved hangout, Liberty Park.
t he family refined the process of high-altitude roasting™, which required special tweaks just like high-altitude baking. t hey soon got the process just right, and they built a reputation for uniquely smooth coffee in a friendly neighborhood setting. Beans & Brews—or “Beans,” as friends call us for short—is now a staple around Utah and its friends, idaho and nevada.
t he Laramie family still owns and operates our headquarters, and many baristas from our earlier days have grown into senior roles as managers, directors, and v Ps. t hey carry on our best
Founded on an unwavering commitment to quick and convenient solutions, JUnKco+ delivers a full range of professional junk removal, property cleanout and demolition services, including furniture and appliance removal, hoarding and estate cleanouts, shed demolition and more.
JUnKco+ is offering a gateway to a fulfilling business opportunity in the junk removal and demolition service industry. Both new and established JUnKco+ franchisees enjoy the advantages of a proven business model,
Founded on the principles of strength, community, and balance, BoDYBar Pilates has been redefining fitness with its innovative approach to Pilates since 2012. t he brand boasts state-of-the-art studios, equipped with the latest Pilates reformers and apparatus, which provide a comprehensive fitness experience that goes beyond traditional exercise. BoDYBar Pilates presents a compelling opportunity for entrepreneurs passionate about fitness and community building.
Founded to redefine fitness, BoDYBar Pilates’ mission is to cultivate a balanced, athletic and real community. We are committed to providing a fiercely effective workout
model, extensive training and support, and exclusive territories. With 101 Mobility, franchisees make a real difference in their communities while building a profitable and rewarding business. Join the leader in accessibility solutions and bring freedom of movement to those in need.
For more information visit: www.101mobility.com
aroma Joe’s is positively impacting people with passion, caring and a commitment to excellence throughout every shop and community.
Multi-unit franchise opportunities are available. aroma Joe’s advantages include low franchise fee compared to other coffee business opportunities, varying build-out options, community engagement and an opportunity to positively impact people.
Learn more about aroma Joe’s franchising at https://franchising.aromajoes.com/
traditions and work to create new ones too. Meanwhile, around the region, locally owned franchises brew up our beloved recipes for their own neighbors. o ur guests are our reason for getting up in the morning. We love greeting regulars with their favorite drinks, made just the way they like ‘em. and we dig getting to know newcomers and welcoming them to the Beans community.
come in for a cup, alone or with a friend, and make yourself at home. and let us know how we can make your day a little brighter—whether it’s adding extra whipped cream or it’s donating a gift basket to your little-league fundraiser. cheers, and stop by soon.
contact: Kim Falk
Email: kfalk@beansandbrews.com
comprehensive training, and ongoing business coaching, setting the stage for an exciting entrepreneurial journey in an industry full of profit potential.
investing in a JUnKco+ franchise provides you with the backing and support of BELFor Franchise group, a leading global residential and commercial services franchisor. With this, JUnKco+ owners gain access to a wealth of resources and a vast network of industry professionals, positioning the brand for accelerated growth and expansion.
https://junkcoplusfranchise.com/
experience, powered by Pilates, that helps individuals discover their physical potential and enhance their overall well-being both on and off the reformer. o ur expert-led classes cater to all fitness levels in a welcoming environment, utilizing state-of-the-art Pilates equipment. a s a growing franchise, BoDYBar presents an exciting opportunity for entrepreneurs in the fitness industry.
Joining the BoDYBar family means becoming part of a movement that empowers individuals to achieve their fitness goals while building a thriving, community-centric business. t his opportunity is ideal for entrepreneurs looking to make a meaningful impact in the fitness world with a reputable, innovative brand.
https://bodybarpilates.com/franchise
Business Finance Depot specializes in packaging equipment leases and sBa Express Working capital loans for start-up and existing businesses.
our main clients are franchisors seeking financing for their new franchisees and manufacturers seeking financing for their equipment purchases.
camp Bow Wow is a premier pet care service provider specializing in doggy daycare, boarding, and grooming. renowned for its safe and fun environment, the franchise offers a home-away-from-home experience for pets. Dogs enjoy spacious play yards, expert supervision, and socialization opportunities that promote well-being and happiness.
t he brand prioritizes safety, employing stringent health protocols and trained staff to ensure each pet’s comfort. in addition to high-quality care, camp Bow Wow is deeply committed to community involvement, with many locations partnering with local rescue groups and shelters
christian Brothers automotive stands out in the auto repair industry through its commitment to faith and transparency, guided by the mission to “Love your neighbor as yourself.” since opening its first location in 1982, the houston-based company has expanded to 300 locations across 30 states. christian Brothers automotive offers a full range of auto care services, including upkeep, maintenance, and repairs, all designed to prioritize customer trust and transparency. recognized for
Become a part of the largest family-owned dry cleaning chain in the Usa through our franchising opportunities. Be your own boss, feed that entrepreneurial spirit, do business that not only helps individuals but your community as a whole. comet cleaners and Laundry services is here to help you help others. our 60 years of brand history speaks
Everything team, Everything Better® means we have the most comprehensive offering of equipment, apparel, fundraising solutions and performance products and services of any team dealer in the country.
We are proud to provide the best products, services and resources for youth, high school and college athletes and we are fully committed to making sure our customers are
our company also works with sBa 7(a) lenders, alternate financing sources, crowd funding financing sources and companies that specialize in using retirement funds to capitalize a new business. Please visit our website for more information.
Website: www.businessfinancedepot.com
Email: paul@businessfinancedepot.com
Phone: (800) 788-3884
contact: Paul Bosley
as well as giving back in the form of grants through the organization’s non-profit, t he Bow Wow Buddies Foundation. With locations nationwide, the franchise is a trusted choice for pet owners seeking exceptional care for their furry companions.
a s part of the Propelled Brands family, camp Bow Wow not only exemplifies excellence in pet care but also extends remarkable opportunities to our heroes. We proudly offer a 50% discount on the franchise fee for qualified military veterans, active Duty, and First responders, making it accessible for those who have served to join our network of dedicated pet care professionals.
outstanding service, christian Brothers automotive has ranked #1 for customer satisfaction among aftermarket Full-service Maintenance and repair Providers by J.D. Power five times in a row*. With a focus on high-quality care, christian Brothers automotive continues to set the standard in the automotive services industry.
*christian Brothers automotive received the highest score for aftermarket full-service maintenance and repair in the J.D. Power 2019, 2021-2024 aftermarket service index (asi) s atisfaction studies of customer satisfaction with automotive aftermarket service providers. v isit jdpower.com/awards for more details.
for itself when it comes to customer loyalty and trust. We are an easy and straightforward business to learn, allowing you more time to spend focusing on profits than building business expertise.
For more information: contact: Jack D. g odfrey Jr. Phone: 888-461-3555
Email: franchising@cometcleaners.com Website: cometfranchising.com
100% satisfied. sports families also have the peace of mind knowing they can count on Destination athlete® for superior customer service and a convenient online experience. We have franchised our business model so that those with a passion for sports can be their own boss, get involved on a local level and make a difference in their communities. Learn more or to apply for franchise ownership at www.destinationathlete.com.
Doner shack is an innovative and groundbreaking restaurant franchise set to become the number one kebab brand worldwide, by providing unrivalled products with the convenience, quality and taste that customers crave.
t he menu offers shawarma and doner kebabs, buttermilk fried chicken tenders, loaded fries, sliders and real ice-cream milkshakes served in contemporary settings with simple to run kitchen operations, providing quick and quality fast food to their customers through dine-in, delivery, online ordering, curbside, and to-go.
now more than ever, businesses look to Fastsigns® for innovative ways to connect with customers in a highly competitive marketplace.
o ur high standards for quality and customer service have made Fastsigns the most recognized brand in the industry, driving significantly more traffic to the web than any other sign company.
We also lead in these important areas:
• #1 Ranked Sign Franchise in Entrepreneur Magazine
Franchise 500 three years in a row
• Franchise Business Review FBR50 Franchisee Satisfaction award 2006-2015
Becoming your own boss is a wish held by many, and franchising makes that possible. t he insurance industry is an incredible option with a unique mix of limitless potential and true security: People will always need insurance — no matter the state of the economy.
choosing your insurance franchise partner relies on forming an alliance with a company that shares your values, growth expectations and, most of all, offers you the life you envision. Freeway insurance guarantees a franchise model built with your success
heartbeat christian news is an independent christian newspaper to help aLL christians by rightly dividing the word of god. one of the best media outlets to advertise in across the Usa . We do more for our advertisers than any other media outlet; period.
htea o
hteao, the leading iced tea franchise in the United states, has ascended as a frontrunner within this niche, a growing category within the beverage industry.
With a cost-effective, highly-attractive business model, the brand operates their own supply chain, resulting in significantly reduced costs of goods.
o ffering a range of ultra-premium tea, water, and coffee products, hteao caters to customers both in-store and through convenient drive-thru services.
t he concept of Doner shack was established in 2018 after the founders experienced the popularity of kebabs in Mainland Europe, where the doner economy is estimated to be worth a staggering €7 billion ($7.6 billion) in g ermany alone. Doner shack offers an exciting and unmatched offering in the Qsr sector, delivering high service levels and support for its franchisees and customers alike.
t he brand continues to grow in popularity and has earned several accolades including being listed in the Elite Franchise top 100 in 2023.
For more information, visit donershack.com or follow Doner shack on instagram and t iktok
• Franchise Research Institute World Class Franchise 20112015
• Franchise Research Institute #1 Rated Sign & Graphics Franchise 2014-2015
• CFA Franchisees’ Choice Designation 2004-2015
• FASTSIGNS is one of only a handful of franchises approved for $21 million in sBa financing for approved franchise candidates
Fastsigns has over 400 markets approved for development in the Us and canada and is also seeking Master or area Developer expansion in markets worldwide.
For more information: Phone: 1-214-346-5679
Email: mark.jameson@fastsigns.com o r visit our Website: www.fastsigns.com
as top priority. Freeway’s winning culture revolves around people first: You, your customers and your community. simply put, we deliver the best cost, choice and convenience. t hat’s our customer trifecta. With Freeway insurance’s established franchise model, focus on diversity and accessibility, and continuous support, we will turn your passion into a winning business.
For more information contact alex trachtman at: Phone: 214-505-6973; Email: alex.trachtman@confie.com or visit www.freewayfranchise.com
Established: 2012
intitial Fee: $35,000
Minimum investment: $40,000 which includes franchise fee
contact todd abrahams
Email: info@christianfranchise.net
Phone: 423 381 0925
Website: https://christianFranchise.net
Each location boasts 20+ meticulously crafted flavors of sweetened and unsweetened tea, made using a proprietary water filtration system and 100% natural ingredients.
hitting a significant milestone of 100 locations in early 2024, hteao is on the path of continued growth. hteao believes in fostering an atmosphere where all are welcoming and takes pride in its commitment to giving back to its local communities.
For more information on franchise opportunities, please visit https://hteao.com/franchise/.
k umon n orth a merica i nc.
high school math teacher toru Kumon developed the Kumon Method of learning more than 60 years ago in Japan, when his son was struggling with second-grade arithmetic.
realizing that a strong foundation in the basics-addition, subtraction, multiplication and division-was essential for higher-level math, Kumon created a series of math worksheets for his son to work on after school.
after 21 years of being at the top of the boxing world, and winning multiple world titles, Floyd Mayweather has partnered with an industry-leading team to help entrepreneurs become champion business owners. Mayweather Boxing + Fitness studios have now become the gold standard in boxing group fitness.
Designed for greatness – With over 100 locations open or in development, Mayweather Boxing + Fitness is connecting with savvy entrepreneurs who want to be a part of the most exciting brand to hit the boutique fitness category in a long, long time.
$22B industry – Fitness is back, and it’s stronger than ever
McMillan PLLc is an innovative law firm focusing on commercial real estate law, financial services, and business law.
o ur attorneys are licensed in north carolina, south carolina, g eorgia and tennessee, and serve our clients from the firm’s charlotte and charleston offices.
We represent tenants in commercial lease negotiations and are particularly attuned to the
Build a future with the computer service industry pioneers and accomplish your business dreams with NerdsToGo!
computers, handheld devices, tablets, and mobile phones are all things that only continue to grow and change the landscape of the technology industry in the 21st century. t hat is why nerdsto g o is such a lucrative concept. With businesses, homeowners, and individuals continuing to rely
next health is your partner for vitality, longevity, and personalized health. We believe health is not the absence of disease.
health is the abundance of vitality.
t he next health journey is a medical, data-driven approach empowering you to live healthier, longer. conveniently offering the latest in technology and medical services in a vibrant atmosphere with white glove hospitality, next health Members and guests can enjoy: naD t herapy, iv t herapy, cryotherapy, infrared t herapy, hyperbaric o xygen
With daily practice, Kumon’s son gradually expanded his mastery of mathematical skills and by sixth grade was able to solve differential equations and integral calculus problems.
today, at locations throughout north america, Kumon franchisees apply this method of daily practice and self-paced advancement to children’s math and reading skills.
Phone: 201-928-0444
Website: Kumonfranchise.com
before. While gym memberships are up all across the country, it’s group fitness that’s really exploding. While the majority of the boutique fitness industry offers a different spin on the same product, one brand stands out as a clear differentiator and an emerging leader of a booming category.
Unprecedented growth – With so much momentum behind the brand, Mayweather Boxing + Fitness is already one of the fastest growing franchise opportunities in the United states, and is continuing to take the market by storm.
contact: r yan reeves
Email: ryan@mayweather.fit
Website: https://mayweatherfranchise.com/
specific needs of franchisees. our founder, shawn McMillan, began his legal career over 20 years ago and has represented small businesses to national corporations in the commercial lease space. McMillan PLLc prides itself on providing legendary service at fair rates.
For more information contact shawn McMillan at: Phone: (980) 585-1260
Email: shawn@McMillanpllc.com Website: https://mcmillanpllc.com/
on technology, handling the repairs, computer service and support, and other computer services that can accompany a technologically based society seems like second nature. t his means franchise owners can tend to the high demands of a reliable customer base and reap the financial benefits by taking advantage of a constantly innovative, inventive, and lucrative industry. contact us today to learn why nerdsto g o is one of the fastest growing computer service and technology franchises in the United states!
t herapy, hormone optimization, o zone t herapy, and aesthetics.
a s a one-stop shop of premium wellness services and technology, next health gives you the tools you need to live your healthiest life. o ur experienced medical team empowers you to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. We take health to the next level.
For more information contact vanessa Kekina at: Phone: 310-295-2075
Email: marketing@next-health.com Website: www.next-health.com
ohM Fitness is a franchise that provides a revolutionary fitness experience using wireless electrical muscle stimulation (EMs) technology integrated into a small group setting. t he EMPower suit allows customers to complete an intense 2–3-hour workout in just 25 minutes. it is a low-impact workout that puts minimal stress on the joints, ligaments, and muscles, making it suitable for all fitness levels. ohM Fitness is the first fitness franchise to offer this wireless EMs technology in a group setting.
remedy spa & s alon suites first opened its doors in atlanta, g eorgia in 2018. a s an attempt to enter the highly profitable health and beauty industries, remedy spa & s alon suites came equipped with 22 fully leased salon suites. to date, they have opened three locations through Metro-atlanta.
amenities and perks to leasing include: 24/7 access, private upscale studios, spacious single/double suites, private parking, valet parking and premium fixtures, finishes and appliances.
Franchisees will obtain access to the brand, tested and proven processes and support, purchasing power and distribution
steri- clean inc. is a leading specialist in extreme cleaning services, offering solutions for crime scenes, hoarding situations, meth lab and fentanyl contamination, infection control, and homeless encampments. Founded in 1995, steri- clean has become a trusted name in the industry, now with over 60 locations that have cleaned over 200,000 scenes. t he company is recognized for its compassionate and professional approach, making it a top choice for clients facing challenging circumstances.
steri- clean operates a 24-hour corporate call center and uses proprietary software to manage jobs and customer
sUPPLY Pointe™ is a home-Based, B2B Logistics Franchise providing professional transportation services and packaging supplies to industrial america
t he sUPPLY Pointe business model is the culmination of years of industry experience, with a team of specialists providing manufacturers and distributors with a single solution for their shipping needs.
o ver the years, we have developed a network of freightforwarding, trucking, shipping, pallet, and packaging companies in multiple markets, supported by some of the industry’s best technologies and communications strategies.
sYnErgY home care is the fastest-growing national franchisor of home care services with over 200 franchises operating in more than 450 territories across the U. s
t he company provides a broad range of non-medical services including personal care, companion care, memory care and specialized care for individuals who are living with physical
t he technology helps individuals work their muscles more effectively than with conventional workouts, producing better results in less time. ohM Fitness is ideal for health enthusiasts looking for real results without enduring the high-intensity stress of hiit training. it is also a perfect fit for those in recovery or fitness newbies, as well as busy parents and professionals. it doesn’t produce damaging cortisol spikes associated with stress, making it ideal for everyone.
contact: Doug Payne
Phone: (480) 582-2900
Email: franchisees@ohmfitness.com Website: www.ohmfitness.com
chains, cooperative marketing, new product research, development and roll-out, experienced training staff, and continuing training and education.
Franchising opportunities are available to entrepreneurs and investors in all industries but will be particularly appealing to health and beauty enthusiasts.
remedy spa & s alon suites already has an established market presence and substantial market penetration in atlanta. From this successful platform, the company is looking to expand the brand in select key areas domestically.
www.remedysalonsuites.com/franchise remedysalonsuites@gmail.com
interactions, ensuring efficient and reliable service nationwide. t he company has national contracts and is prominently featured on the Emmy-nominated tv show “ hoarders,” showcasing its expertise in extreme cleaning.
Franchise partners receive comprehensive training, including classroom and hands-on field experience, equipping them with the skills needed to succeed. stericlean’s dedication to excellence and client satisfaction makes it a leader in the specialized cleaning industry.
For more information contact cory chalmers at: coryc@steri-clean.com https://steri- clean.com
With the sUPPLY Pointe franchise business model at your fingertips, you can leverage this unique opportunity and help manufacturers, service companies, and a range of other enterprises maximize their efficiencies and improve their bottom lines - while you maximize your own potential as an independent business owner in an immense and growing market.
o wning a sUPPLY Pointe Franchise is the perfect way to own and grow a professional sales and service-focused business.
For more information contact adam cahill at: adam.cahill@supplypointe.com www.supplypointe.com
or developmental disabilities, chronic health conditions or recovering from illness or surgery. no matter what each person’s circumstances are, sYnErgY home care steps in with effective, comforting, life-affirming care that moves people emotionally and physically forward.
For more information please contact Mike steed at: 888-578-5357 mikesteed@synergyhomecare.com sYnErgYhome careFranchise.com
Taskmaverick Powers Franchising successful multi-unit franchisors and franchisees understand the importance of brand consistency. Every location must deliver the same exceptional quality and service to customers. taskmaverick provides highly innovative solutions to:
• Automate Business Operations
• Coach staff without disrupting the workflow
• Detect HR and business risks
Established in 1984, t he Entrepreneur’s source® is north america’s leading career o wnership coaching™ franchise dedicated to empowering those who yearn to be self-sufficient and want to take control of their lives by finding a pathway to help them achieve their income, Lifestyle, Wealth and Equity goals.
t he Entrepreneur’s source® has grown
t he g oddard s chool
g oddard systems, LLc, is the manager of t he g oddard school® franchise system. t he g oddard school is the acknowledged leader in the premium early childcare and education market segment.
t he g oddard school has been consistently named one of the top childcare franchises in the United states by Entrepreneur Magazine and one of the top 200 franchise systems (in worldwide sales) by Franchise t imes.
children learn best through experience. For 35 years, t he g oddard school has employed
WellBiz Brands, Inc. is a category leader in experience-based businesses that change lives.
With five separate franchise brands, amazing Lash studio®, Drybar®, Elements Massage®, Fitness together®, and radiant Waxing™ and more than 900 locations, we help build profitable businesses by franchising emerging, growth-oriented consumer brands that
Xponential is the largest global franchisor of health and wellness brands.
t hrough its mission to make health and wellness accessible to everyone, the company operates a diversified platform of eleven brands spanning across verticals including Pilates, indoor cycling, barre, stretching, rowing, dancing, boxing, running, strength training, metabolic health, and yoga.
in partnership with its franchisees, Xponential offers energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations throughout the U. s. and internationally, with
• Manage rest and meal breaks Audit and flag business issues
• Make Maintenance requests
• Maintain Health Department standards taskmaverick has been adopted by leading national brands. its impact on business is positive and immediate. t here is nothing on the market like it.
v isit our website to learn more, or to schedule a live demo. www.taskaverick.com
continuously since it started franchising in 1998 and continues to lead the $1.5 billion business coaching franchise market in north america.
t he Entrepreneur’s source® network of career ownership coaches offer coaching to individuals seeking alternate career possibilities outside of the traditional job market.
For more information about t he Entrepreneur’s source, please visit entrepreneurssource.com.
academically endorsed methods to ensure that children have fun while learning the skills they need for long-term success in school and in life.
t he g oddard school serves more than 90,000 students from six weeks to six years old in more than 600 g oddard schools in 37 states and Washington, D.c
to learn more about t he g oddard school, please visit g oddardschool.com.
For more information about t he g oddard school franchise system, visit g oddardschoolFranchise.com.
offer exceptional, service-based experiences through recurring revenue models.
our vision is to establish a sustainable growth plan for each independent brand, and use our value-adding platform to extend to additional brands.
We do this work because we believe in making life better and building profitable experiencebased businesses in spaces that can’t be delivered online.
franchise, master franchise and international expansion agreements in 49 U. s. states and 22 additional countries. Xponential’s portfolio of brands includes club Pilates, cycleBar, stretchLab, row house, aK t Yogasix, Pure Barre, striDE Fitness, rumble Boxing, BF t, and Lindora. With many of our brands ranked in industry growth awards like Entrepreneur Magazine’s Franchise 500 and the inc. 5000 list each year, our brands continue to lead in the boutique fitness, health and wellness space.
For more information contact rachel Engel at: Phone: 949 346 3000
Email: salesinfo@xponential.com
Website: www.xponential.com/franchising
