VETERANS IN FRANCHISING APRIL 2019 by CGB Publishing

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Veterans in Franchising april 2019

www.franchisingusamagazine.com

Military Experience

Sets Course for Franchise Ownership

veterans have

the right stuff for

franchising success Franchising USA

SAME DRIVE. DIFFERENT BATTLEFIELD. TAKE THE NEXT STEP > VETFRAN.COM OFFERING FINANCIAL SUPPORT, TRAINING & MENTORSHIP Veterans interested in franchising can take their skills learned in the military to successfully own and develop small businesses. Learn more and support veterans in franchising at www.vetfran.com. Franchising USA

• 650 franchise companies participating • 151,000 veterans and their spouses found careers in the franchise industry • 5,100 veteran franchise owners

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V e t e r a n s i n F r a n c h i s i n g S u ppl e m e n t april 2019 Our Veterans in Franchising special supplement has become a regular feature of Franchising USA. To share your story in the next issue, please contact Vikki Bradbury, Publisher Phone: 778 426 2446 Email: vikki@cgbpublishing.com

Contents On the Cover

Veteran Profiles

46 Military Experience Sets Course for Franchise Ownership

48 FirstLight Home Care 50 Tutor Doctor

48 Veterans Have the Right Stuff for Franchising Success

Veteran News 44 JDog Brands Announces National Expansion Program to Create More Business Ownership Opportunities and Jobs for U.S. Veterans

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veteran news JDog Brands Announces National Expansion Program to Create More Business Ownership Opportunities and Jobs for U.S. Veterans The newly formed JDog Brands has announced an aggressive expansion program that will open 500 new franchises over the next decade and introduce a broadened portfolio of home and commercial services to U.S. consumers and businesses across the country. The expansion will add to JDog Junk Removal & Hauling’s network of more than 200 active franchises that are owned and operated by Veterans and military family members. JDog Brands will serve as the umbrella for an expanded menu of franchise opportunities that leverage the trust, commitment, and military know-how of Veterans. The first of these new offerings is JDog Carpeting Cleaning. “Our vision for JDog had always been to establish a national brand for an everexpanding portfolio of Veteran-owned business and consumer services,” said Jerry Flanagan, founder and CEO of JDog Brands, in a press release. “Since we opened our first JDog Junk Removal & Hauling business in 2011, we’ve realized that customers place great trust and value in Veteran-owned businesses, and we’ve established a loyal base of consumer and commercial customers. Our unique market position and reputation for delivering highquality services the military way – with respect, integrity, and trust – creates the opportunity to introduce an array of new home and commercial services that will operate as separate franchise organizations under the JDog Brands umbrella.” That reputation has propelled JDog to rapid growth and a litany of milestones. Eight years after Flanagan and his wife, Tracy, conceived JDog Junk Removal & Hauling as a two-person operation in a

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Home Depot parking lot, the company has more than 200 active franchise locations across 31 states and serves more than 40 million Americans – 12 percent of the U.S. market. “Our success has demonstrated that American consumers and businesses alike are eager to support our country’s Veterans and align themselves with Veteran-led and oriented brands,” said Flanagan. “The relationships we’ve established have uncovered a groundswell of demand for products and services that we plan to fulfill by putting even more quality, committed Veterans into business ownership opportunities. Veterans have long been an underestimated and overlooked pool of talent for the economy. It’s our mission to create more opportunities for Veterans to put their

military training, values, work ethic, and professionalism to work as successful business owners and high-performing employees in the civilian world. Doing so is critical to ultimately reducing the Veteran unemployment rate to less than 1 percent.” JDog Brands offers its proven operating model exclusively to Veterans and military family members, creating a path for other Veterans to have successful careers and a bright future outside the service. The established JDog Junk Removal & Hauling and the new JDog Carpet Cleaning are the first in a series of home and commercial services franchise organizations that will create 10,000 jobs for American Veterans over the next 10 years. For more information, visit www.jdogbrands.com.

Click here to find out more...

FRANGUIDE.COM 703-424-2980 FIND YOUR FRANCHISE WITH FREE GUIDANCE FROM INDUSTRY EXPERTS

V e t er ans i n Fr anch isi ng

cover story: Moran Family of Brands

Albert Daniel’s childhood did not put him on track to become an awardwinning business owner with two successful automotive repair franchises. Albert grew up in a rough neighborhood in suburban Washington, D.C. and did not have the money to attend college, but believed he could find opportunities for his future in the military. Albert credits the United States Navy for giving him the tools to serve his country and his future.

Military Experience Sets Course for

Franchise Ownership Franchising USA

“My military experience was extremely helpful and prepared me in so many ways,” said Daniel. “I was taught the importance of having a strong work ethic and doing whatever it takes to get the job done right. All those things I learned in the military.” Albert earned his GED and enlisted in the U.S. Navy at age 17, spending six years in the service from 1989 to 1994. Since he had experience working on cars growing up, Albert tested high as a potential mechanic. He was trained to repair and maintain jets aboard the USS George Washington (CVN 73) stationed in Norfolk, Virginia and was part of the crew that built the aircraft carrier. The technical skills Albert acquired in the Navy gave him an advantage for a career working on cars when he returned to civilian life. “I was a good fit as an employee as soon as I got out. It helped me grow professionally and be the top lead mechanic in my job at a dealership,” said Albert. “I felt the next step up from there was to open my own business.” An accident on the job sidelined Albert with a knee injury and he was unable to work while he recovered. It had always been his dream to become a business owner, so Albert spent that time recuperating and looking for a business to purchase. That’s when Albert discovered Moran Family of Brands, one of the nation’s leading franchisors of general automotive repair, transmission repair, and automotive accessory centers.

“Coming out of the military you often have the hands-on training that prepares you for what you need to do. The franchise side gives you the whole package for your business so you can open with a greater chance of success.” - Albert Daniel

Guided by his vast technical knowledge acquired in the military and interest in working on cars, Albert opened his Milex Complete Auto Care shop in Frederick, Maryland in 2007. In 2015, he added a Milex/Alta Mere co-branded store that specializes in automotive repair along with window tinting and driver safety technology in nearby Boonsboro, Maryland. Albert and his wife, Serina, operate the shops together. Albert and Serina say one of their secrets to success is keeping their employees happy. By offering competitive benefits and extras like lunch on Saturdays, the Daniels have assembled an experienced staff, who in turn, make their customers happy by providing quality service. Albert makes it a point to hire veterans for his businesses and currently has two fellow brothers in arms working in his auto shop. Through his commitment to creating a positive company culture and provide a wide array of automotive services to residents in western Maryland, Albert has become one of the most successful franchise owners in the Moran Family of Brands’ system. He has been named Milex Franchisee of the Year four times

and is an active member of Moran’s Franchise Advisory Alliance. He also serves as a mentor to new franchise owners, offering guidance and support as they enter the system.

Small business ownership is widely

Sometimes he provides advice to franchisees who are fellow veterans. Moran Family of Brands currently has 15 franchise owners who are U.S. armed forces veterans, coming from every branch of the military, including the National Guard. Moran actively recruits veterans as franchise owners and is a member of VetFran, an initiative that provides a $5,000 franchise fee discount, mentorship and training programs for honorably discharged U.S. Veterans to foster their transition to civilian life.

separate from active duty in the United

“Veterans have so many valuable qualities that translate well into franchise ownership, whether it is discipline, leadership or an outstanding work ethic,” said Pete Baldine, President of Moran Family of Brands. “Franchise owners such as Albert have been extremely successful in our system and we are able to give veterans the opportunity to apply the skills and principles they acquired in the military toward a rewarding career.”

recognized as a great option for veterans following their time in the military.

According to the Department of Defense, nearly 200,000 servicemen and women States military each year. They have a

strong grasp of leadership fundamentals and have significant experience leading others. This can make the transition

from the military to franchise ownership smooth and successful.

Albert said the franchise system works

well for veterans who are trained to follow

a system. He also likes that Moran Family of Brands have resources available to call if a problem arises, so franchisees don’t feel like they’re in business alone.

“Coming out of the military you often

have the hands-on training that prepares

you for what you need to do,” said Daniel. “The franchise side gives you the whole

package for your business so you can open with a greater chance of success.”

For more information on Moran Family of Brands, please visit moranfamilyofbrands.com.

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Veteran Profile: FirstLight Home Care

Veterans Have the Right Stuff

for Franchising Success Applying Military ‘Lessons Learned’ to my Franchise Business Military service gives you a unique skillset. It gives you drive, tenacity and confidence — all the attributes you need to be a great business owner, particularly in franchising. Twenty-nine years in the U.S. Marine Corps have given me a strong foundation to succeed in my own business, and I’m putting my skills to work as a FirstLight Home Care franchise owner in Pensacola, Florida. Owning a home care business has been a wonderful, rewarding experience, allowing my wife and myself to serve seniors, many of them veterans, in our community. But it’s also been a lot of work with a lot of challenges along the way.

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Lessons Learned In the Marine Corps, we place a lot of importance on lessons learned. After every exercise, combat deployment or engagement, we record what we learned — all the things that went right or wrong — and share them across the entire organization. You can learn from the successes and failures of others. I’ve added this principle to my business with great success, and I’ve been sharing it with other franchise owners. Here are a few of my own lessons learned as a business owner, and I hope other veterans looking for franchise opportunities will take them to heart.

Ask Tough Questions For my fellow veterans that are looking to open a business, whether it be cutting hair or healthcare, I recommend that you interview multiple franchises and ask the

“The military gave me a nofail attitude, and that led to a strong work ethic. I know that no matter what, I’ve got to succeed.” tough questions. Ask questions about what happens after you buy the franchise. Ask about how they will help and support you along the way.

Match Your Values Most veterans I know have strong values and beliefs. If you’re going to be successful in a franchise, you need to believe in your work and find a good match in the franchise you choose. I interviewed several home care franchises that were not a good match for my values before I found FirstLight. My wife and

“For my fellow veterans that are looking to open a business, whether it be cutting hair or healthcare, I recommend that you interview multiple franchises and ask the tough questions.” I are strong in our Christian faith, and FirstLight also has Christian values. They view life with sanctity and try to help our elders and the senior community spend their days with dignity and respect. That is a message I could truly get behind, and it makes my work more rewarding every day.

Use Your Military Skills You can put the skills you learned in the military to work in your franchise business. Here are some that have helped me: • Confidence — Prior to being a leader in the military, I would never have thought of being a franchise business owner. As a leader in the U.S. Marine Corps, I have been in enough situations to where I know I can do this. • Calm — I’m a combat veteran. Sometimes when I see things that stress people out in this industry, I laugh a little on the inside because it’s not that stressful in comparison. We can figure this out. • Work Ethic — The military gave me a no-fail attitude, and that led to a strong work ethic. I know that no matter what, I’ve got to succeed. I’ve met some business owners who failed simply because they didn’t put enough work in. If I don’t have a caregiver to cover a shift, I become that caregiver and cover the shift. • Collaboration — One thing that the military does well for senior leadership is that we learn where to find the answers. I may not know the answer myself, but I know how to find the person who does know it. We can meet people, network, and bring everyone together to help solve a common problem.

A military background gives you these tools and more that can help you succeed in the business world. Put them to good use.

In Closing I am scheduled to retire from the military soon, and I’ll join my wife full-time in our business. I’m grateful for the time I’ve given to our country’s service, in part because it has taught me valuable skills that have set me on a good course for the next phase of my life. I encourage other

veterans to consider franchising as they enter civilian life. The lessons you learned in the service will give you the foundation for success. U.S. Marine Maj. Lance Henderson is owner of FirstLight Home Care Emerald Coast, Florida. FirstLight Home Care is a top-rated non-medical home care provider with a network of offices that provides more than 107,000 hours per week in care for more than 5,300 clients in over 34 states. www.firstlighthomecare.com

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Veteran Profile: Tutor Doctor

From Mentoring Sailors to Mentoring Students:

How a Manager at the Department of Defense Found

Success in the Tutoring Business

For 21 years, I served as an active duty officer in the United States Navy before transitioning into a federal civil service position in the Department of Defense (DoD). In both the Navy and DoD, I spent most of my time developing my teams of military and civilian personnel into strong leaders. It was an honor not only to serve my country but to play a role in the development of several fine men and women. Retiring after my service, I knew I wanted to take up a role which would allow me to continue helping others develop and gain confidence. I took the path of entrepreneurship and became the owner of a Tutor Doctor franchise in an area I had been stationed at while serving – Oahu, HI. Owning and operating a franchise of the leading one-to-one in home tutoring company allowed me to use my skillset learned in the military and DoD to not only find success as an entrepreneur, but help serve the academic needs of students and families in the community. Here are ways which my service in the military prepared me to be a Tutor Doctor franchisee.

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“If you want to start your own business, figure out what you are looking for in a business first. Find a service or product that you can easily identify with, a business model that suits you and a corporate culture and value system that is aligned to your personal values.”

Find Passion in Your Product Throughout my life, anything I have done has been with the purpose to create value or make a positive difference. While serving in the military, I was able to accomplish this through my technical expertise, but even more so through my role of developing leaders. Every day I had the opportunity to sit down with developing members of my team to not only discuss the tasks needed to be accomplished, but also provide guidance on the individual ways they could improve, such as communication and management skills. The satisfaction found in developing someone’s potential and seeing what they are capable of doing is hard to match. Tutor Doctor allows me to similarly act as a mentor by providing the tutoring support that helps students succeed in meeting their educational goals. It also helps them to gain the self-confidence and drive to become a lifelong learner- a quality that serves them well into the future. Just as I was able to consult others in the military on how they could improve themselves as leaders, Tutor Doctor allows me to sit with

students and discuss how they can unlock their potential inside and outside of the classroom. Because of the parallels to my work in the Navy and the ability to make a lasting impact on the leaders of tomorrow, I immediately found passion in being a Tutor Doctor franchisee.

Adapt to Changing Environments Serving in the military and DoD, I found myself constantly needing to adapt to change, primarily with the continuous change of personnel within our unit. For example, a young mid-level officer who had recently been promoted and was now working with more civilian and active duty management. Adjusting into this new position, the officer needed support to improve his skills in communication and ability to put emotion aside when strategizing. In the end I was able to help him succeed in becoming an effective communicator when leading projects within our military branch. Helping this officer overcome these internal challenges not only felt rewarding because he grew as a person and a leader, but it also gave me

â&#x20AC;&#x153;Bringing not only your experience but also your values into your work will make it that much more enjoyable, and help you find success.â&#x20AC;?

the confidence to believe in myself when leading a wide variety of individuals with different backgrounds and values. As a franchise owner for Tutor Doctor, I find myself continuously rising to the challenge in adjusting my leadership style to each member of my team, especially as we continue to grow. When I began, I underestimated the need for tutoring services in my community and, therefore, the amount of students who would be needing my services. I had imagined that I would manage and retain a small set of tutors and then add to my team monthly to keep up with client demand. I am finding I have to do weekly tutor recruitment through a wide variety of resources to try and keep pace with the client demand. This is probably one of the best challenges to have, it means business is doing well, but matching our tutor resources to the growth pace keeps me very busy.

Find Success Through Your Support Team Working within the Department of Defense both in active duty and civil service capacities, I am very familiar in working within a system that provides these same organizational traits, structure, established processes, and a strong support team. I always had a team to support me in advancing the goals of my department, and the entire framework of the Navy created a sense of structure and stability that allowed us to prepare and adapt to any situation. The framework provided at Tutor Doctor is very similar in that our corporate team gives us guidance and support every step of the way, from training to marketing to finance. In all of these aspects, Tutor Doctor has been incredibly supportive in

providing a foundation, while also giving me the ability to get creative and find paths to success within my business. All of these factors allow my business to be ready to meet the demands of families and students, not only wanting to improve their academic standings, but to gain confidence in themselves.

values into your work will make it that

If you want to start your own business, figure out what you are looking for in a business first. Find a service or product that you can easily identify with, a business model that suits you and a corporate culture and value system that is aligned to your personal values. Bringing not only your experience but also your

federal civil service position in the DoD.

much more enjoyable, and help you find success.

Bobbi Collins, owner of Tutor Doctor in Oahu, Hawaii, served as an active duty officer in the United States Navy for 21 years before transitioning into a Following her service, Bobbi opened her own Tutor Doctor Franchise in Oahu, HI in January 2015, and is now helping students on the island find selfconfidence and academic success. www.tutordoctor.com

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ex per t advice

Evan Hackel, CEO, Tortal Training

How to Hire the Right Employees Are you planning to hire new employees for your franchise? How are you going to do it?

Every job also requires skills and

Chances are you are starting by looking at the job description for the position you are trying to fill. Maybe you are using one that you developed internally, or one that you got from your franchise company.

to consider what you need your new

That is a logical place to start but remember that most regular job descriptions are little more than a list of tasks that state that the person who does a particular job “does this, and this, and this, and this.” But as every franchise owner knows, there is more to any job than simply what an employee does.

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attributes that might not be outlined in the job description. If you sit back and

really think about what they are, you will discover that they are more important to think about than tasks. If you take time

employee to be, you could decide that your idea candidate for the job needs to . . . • Be a really good listener • Excel as a speaker or presenter • Have the ability to motivate people • Be able to handle routine frustrations in a levelheaded way

• Look at numbers and understand not only how they add up, but what they imply

When you add those extra factors to a list of tasks, you develop a comprehensive role overview, which much more useful than a job description. It will equip you to hire a new employee who will exceed your expectations.

Think About Training Too Here is a critically important question to ask . . . What is your ability to train new hires? Companies that have the ability to train new employees enjoy a great advantage. They can hire high-potential people and train them to become top performers. In contrast, companies that lack training fall into the pattern of hiring employees who have done similar jobs in the past. Those people might be good. But without

“Attitude is the most important factor to consider when you are hiring. . . . A positive attitude, like a negative one, is infectious - it spreads from person to person.” training, they have a smaller chance of becoming great. Without training, other problems arise too ... • New hires start without knowing how to perform at the highest level • They learn by trial and error, which actually means making mistakes • They frustrate other members of their team, who have to pick up the slack while they learn

Add Behavioral Role Testing to the Process You can easily find tests that let you define the traits you need in people who are doing the job you are seeking to fill, then to benchmark your applicants against them. To find them search online for “behavioral assessment tests.”

Look for Applicants Who are Coachable and Eager to Learn The best hires are eager to master their new jobs – who you know will soak up knowledge like sponges and like to get input and coaching. To screen for this trait, look for applicants who enthusiastically ask a lot of questions about the job. Also ask, “What kind of training did you have on your previous job, was it good, and what did you learn from it?” (Do they talk about prior training enthusiastically or negatively?) Finally, call references and ask how eager the applicant was to learn when working prior jobs.

And Be Sure to Hire People who Have Great, Positive Attitudes Attitude is the most important factor to

consider when you are hiring. People with negative attitudes act like rotten apples - they do irreparable harm to everyone around them and spoil their performance. Over time, the presence of one or two negative people can do more damage a company that people think possible. But the opposite is also true, because just one person who has a positive and energetic attitude can do more to help a company than anyone thought possible. A positive attitude, like a negative one, is infectious - it spreads from person to person. The range of benefits is nothing short of amazing. Employees are more productive in positive companies. They are less likely to leave. They reinforce your brand, influence customers to buy more, and pay you back in an amazing variety of ways.

your team, or do you have reservations? Remember that it is always easier to hire the right person than to hire the wrong person and replace him. Evan Hackel is a 35-year franchising veteran as both a franchisor and franchisee. He is CEO of Tortal Training, a leading training development company in Charlotte, North Carolina, and Principal and Founder of Ingage Consulting in Woburn, Massachusetts. Evan is the host of Training Unleashed and author of Ingaging Leadership. Evan speaks on Seeking Excellence, Better Together, Ingaging Leadership and Attitude is Everything. To hire Evan as a speaker, visit www.evanspeaksfranchising.com. Follow @ehackel.

How to you hire people with great attitudes? One way is to trust your impression of the candidates you screen. Another is to ask an interview question like, “Can you tell me about a problem you faced on your last job?” and evaluate the attitude the applicant displays when answering. Does he or she seem put-upon, frustrated, angry or victimized by the problem? Or does he or she seem upbeat and eager to talk about the solution? Also, be sure to check references diligently, and to ask deeper questions about the kind of attitude the applicant displayed in previous jobs. Is the applicant someone you really want to have on

Evan Hackel

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Assisted Living Locators Assisted Living Locators provides the vital function to seniors and their families of identifying their ideal alternative living solutions and other related services – all at no cost to them. Our proprietary evaluation system results in free residential referrals that enable our clients to make the best possible decisions for their loved ones. Our elder care advisors are trained to find solutions that meet our clients’ needs and to personally accompany them on guided tours of facilities that match their individual preferences. Ours is a truly turn-key program that puts our owners on the path to success through a proven executive business model with high profit margins, low overhead, minimum employees,

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Everything Hemp Store (EHS Franchise LLC)

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Excellent for branding and recognition.

Contact: Dan Broudy, Chief Executive Officer Phone: 412-798-7120 Email: dan@claytonkendall.com Website: www.claytonkendall.com

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Fresh Coat The average Fresh Coat on average earns 41.22% gross profit and $507,883.18 in revenue!* (*See Item 19 of our April 1, 2018 Franchise Disclosure Document for details. Based on data reported by franchisees that were open and operating full-time for at least 1 year for the period ending December 31, 2017 and that reported Gross Revenues and income statements. A new franchise owner’s results may differ. Our owners continually testify about the amazing amount of help they receive from our company. From coaching and onboarding, to marketing and operational support, we guide you every step of the way. Marketing Support & Operation Support – At Fresh Coat, our franchisees are constantly surrounded by support from both

Funtopia Funtopia business philosophy capitalizes on a growing trend towards healthier, active lifestyles. More than just a place for kids to play, Funtopia is an adventure park where family and friends come to entertain and challenge themselves. Our mix of sports and fun, coupled with an amazing brand experience, has enabled our locations to enjoy the benefits of customer loyalty. The concept was created out of desire to provide a new type of entertainment that would be an alternative to today’s prevalence of physically-

The Growth Coach The Growth Coach® is an industry-leading business coaching franchise, established in over 150 markets in the United States and abroad. Since our founding in 1992, our coaches have helped thousands of small business owners achieve their personal

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passive screen display entertainment. Believing that being active, both mentally and physically is the essence of healthy lifestyle, we decided to make it as fun as possible. Our culture, our customers, and the Funtopia brand experience is the “icing on the cake” to a solid business model that allows you to grow your income and reach long-term wealth goals. Contact: Yasen Nikolov Phone: 1.833.386.8674 Email: yassen@adventurefacilities.com Website: funtopiaworld.com/franchise

and professional goals. With 28 million businesses in the United States, the demand for business coaching has grown to a tremendous $11 billion industry. P: (877) 498-3626 E: GrowthCoachFranchiseOpps@gmail.com

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A commitment to Service Excellence and a willingness to learn are required. The ability to deal with people in a friendly, professional and courteous manner combined with the determination to succeed could put you on the road to financial freedom.

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Military Coffees Veterans, military retirees and public safety professionals have been enjoying the unique experience of drinking the freshest, 100% USDA certified organic coffees available. In addition, the ability to personalize the label on just one bag is something that nobody else is doing. With the combined power of owning a printing company, a coffee company and a shipping center, Military Coffees is able to print the label, roast the coffee and ship it same or next day.

MONKEE’S FRANCHISING Monkee’s Franchising, LLC is a franchisor of upscale ladies’ boutiques specializing in shoes, clothing and accessories. Headquartered in Winston-Salem, NC, Monkee’s was founded in 1995 and has become one of the most successful organizations of independently owned boutiques in the Southeast. Our boutiques can now be found in Alabama, Florida, Kentucky,

Moran Family of Brands Moran Family of Brands is one of the nation’s leading franchisors of general automotive repair, transmission repair and automotive accessory centers. Based in Midlothian, Illinois, Moran Family of Brands provides specialty products and services in virtually every aspect of the automotive aftermarket through four individual brands and a total of more than 120 franchise locations nationwide including:

Nestlé® Toll House® Café by Chip® Nestlé® Toll House® Café by Chip® is a premiere dessert and bakery café offering customers an unrivaled experience through the use of fine ingredients, indulgent creations, distinct flavor profiles, and the rich tradition of the very best Nestlé® brands. Cafes offer freshly baked cookies, customized cookie cakes, a wide assortment of freshly baked confections, specialty coffee, ice cream, smoothies and savory items including paninis, wraps and flatbreads, sandwiches, salads and soups (in select locations).

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Their tagline is “Green to gone in 48 hours,” meaning that the green beans that are imported from organic farmers across the coffee growing regions of the globe are roasted and in your cup within 48 hours. If you have never had fresh roasted specialty coffee (an industry that is growing by 20% annually), you are missing out on a small slice of heaven in a cup. For additional information on the Fighting Force Specialty Coffee franchise opportunity, please visit their website at www.militarycoffees.com.

North Carolina, Ohio, South Carolina, Tennessee, Texas and Virginia and we are excited as our growth continues nationally. Monkee’s is recognized throughout this region as a leader in providing the finest fashions from the world’s top designers. Contact: Troy Taylor Phone: 336-529-5200 Email: troy@shopmonkees.com Website: www.ownamonkees.com

Mr. Transmission, “The Professionals”; Alta Mere “The Automotive Outfitters”; Milex Complete Auto Care centers and SmartView Window Solutions. For more information on Moran Family of Brands visit www.moranfamilyofbrands.com. Contact: Ben Reist Phone: 800-377-9247 Fax: 708-389-9882 Email: breist@moranindustries.com Website: www.moranfamilyofbrands.com

Crest Foods Inc., franchisor of Nestlé® Toll House® Café by Chip®, based in Richardson, Texas, is a premiere restaurant franchisor company. The company currently franchises more than 150 bakery cafés in the United States, Canada and the Middle East. The concept has kiosk, in-line mall, lifestyle, and street café locations. The first café opened in 2000. Nestlé® Toll House® Café by Chip® has been recognized by Entrepreneur magazine’s “Franchise 500.” For more information please visit nestlecafe.com. Contact: Benjamin Padilla Phone: (214) 495-9533 Email: franchising@nestlecafe.com Website: www.nestlecafe.com

Excellent for branding and recognition. Choose a 12 or 6 month package or simply add the A-Z directory onto your Focus, Profile or Ad! To learn about the A-Z directory or any other products please contact Vikki Bradbury: advertising@cgbpublishing.com or 778-426-2446

Our Town America For 45+ years, Our Town America has been providing new movers with traditional hospitality by mailing warm housewarming gifts from local businesses in a premium welcome package.

Our Town America program, while dozens of locally-owned franchises validate the Our Town America concept as a viable business opportunity. Franchisees are neighborhood marketing consultants, showing local business owners how to target their best prospects with enticing offers via direct mail.

It is Our Town America’s mission to welcome new movers into their community, to help local businesses gain new loyal and long-term customers, and to provide franchisees with an excellent business opportunity. In the New Mover Marketing industry, we mix proven & perfected methods of direct mail with new technologies.

Since beginning to franchise in 2005, Our Town America has been consistently ranked a Top 50 Franchise by the Franchise Business Review, making them the only Advertising brand to land a spot in the 10-year Hall of Fame and the sole company to be crowned the Franchise Business Review’s All-time Top Company. They are the 2018 #1 Advertising & Sales franchise.

Thousands of satisfied business owners throughout the United States attest to the success and effectiveness of the

Website: https://www.ourtownamerica.com/ Email: franchising@ourtownamerica.com

pool scouts

• Recurring revenue business

Backed by multi brand franchisor, Buzz Franchise Brands – winner of Inc. 500, Pool Scouts helps franchisees hit the ground running.

A Pool Scouts franchise is a business opportunity that can be run from virtually any home or office. We are talking to motivated people to operate Pool Scouts businesses across the United States. Individual territories or area development opportunities are available. Pool Scouts…Perfect Pools, Scouts Honor!

Pool Scouts is the franchise opportunity poised to make a splash in the industry. Here are some compelling attributes: • Fragmented market in a $3 Billion industry • Fast growing franchise opportunity • Low franchise fee and fast start up

Re-Bath In an industry of independent home remodeling contractors, Re-Bath stands out as a unified, trusted national brand. Re-Bath is known for providing expert, affordable and effortless bathroom remodeling solutions that transform homeowners’ bathrooms in days, not weeks. We offer a spirit of innovation and an alternative to cover-up or overpriced remodeling. We handle both the design and the installation – it’s a branded, one-stop customer experience that the industry sorely needs. We are the go-to resource for bathroom remodeling in the markets our franchisees currently serve, and our national reputation strengthens as we continue to connect the dots across the country.

The Interface Financial Group – IFG 50/50 The Interface Financial Group – IFG 50/50 is an affordable home-based franchise that provides short-term working capital to small and medium-sized businesses by purchasing current, quality invoices at a discount, thus accelerating the client’s cash flow and growth. All transactions are syndicated 50/50 with the franchisee and the franchisor, and that means less working capital required to fund transaction: IFG does the bulk of the due diligence and the ‘paperwork’ for the transactions, and IFG 50/50 franchisees will concentrate their efforts on building the referral relationships – they do the ‘people work’. Key advantages of being an IFG 50/50 franchisee include: • No staff to hire, fire, or manage

Phone: 1-844-407-2688 Email: franchising@poolscouts.com Website: poolscoutsfranchise.com

Of course, it helps to have the trust of renowned companies like Home Depot. Re-Bath is the nation’s largest complete bathroom remodeling franchise with presence in more than 150 cities and 43 states. The ideal candidate for Re-Bath should have sales, marketing, and/or management experience and be extremely results oriented. Construction knowledge is not required. You must have a minimum of $100,000 in liquid capital, and be ready to make a full-time commitment. Contact: Samantha Wilson Phone: 866-721-7761 Email: swilson@sfdpros.com Website: www.rebathfranchise.com

• No storefront to own, lease, or maintain • No Inventory or stock to purchase • No extensive travel because IFG franchisees do business locally • Business-to-Business, professional environment with regular business hours of operation • Flexibility to relocate for part of the year or permanently and continue doing business Our franchisees are excellent communicators, relationship builders with decision-making and problem-solving skills, and much more sales & marketing oriented. IFG has been in the ‘invoice discounting’ business since 1972, and employs its franchise network in the US, Canada, New Zealand, Singapore, the UK, Ireland, Australia, Mexico and South Africa. www.interfacefinancial.com

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TopFire Media TopFire Media is an integrated digital marketing and public relations agency, specializing in the franchise industry. Our clients benefit from our years of experience in franchise SEO service, public relations, media relations, content writing and management, social media marketing, and web design. We work to bring all of these elements together to achieve a common goal – our clients’ success.

TruBlue Total House Care There are thousands of Senior Care companies taking care of the person, but NO ONE is taking care of their homes. Sadly, Seniors are forced to leave their beloved home and memories too soon because the home becomes too hard to maintain. Regrettably, they end up in nursing homes and retirement facilities. All of that has changed and created a business opportunity of a lifetime. TruBlue is the ONLY national provider that specializes in Total House Care for Seniors, so they can stay in their homes longer… “age in place” with confidence, comfort, safety and independence. We provide complete and on-going house care, both inside and outside the home: • Repairs • Cleaning

Tuffy Tire and Auto In 1970, the first Tuffy Muffler shop opened in Detroit, Michigan. To keep up with changing times, we’ve changed and evolved too, from just a Muffler shop to an auto service center. Our service line up currently includes brakes, shocks, struts, springs, alignment, front-end, oil change, mufflers, tires, air conditioning, batteries, starting and charging, flush and fill, and C.V. joints. We take care of all your auto repair needs.

Phone: (708) 249-1090 Fax: (708) 957-2395 Website: www.topfiremedia.com Email: info@topfiremedia.com Contact: Matthew Jonas

• Yard work • Special projects (such as wheelchair access, safety audits, and fall prevention, to name a few) • Home Watch TruBlue Total House Care services busy families, as well. They’re constantly running from school activity to sporting event most evenings and weekends. While they have disposable income, they have little free time or desire to handle the endless chores around the house. They gladly turn to TruBlue for complete and affordable house care, inside and out, where we act as their Total House Care Manager and provide them with a convenient and hassle-free lifestyle. Phone: 866-498-3218 Website: www.trubluefranchise.com

our franchisees have played a key role in the success of Tuffy. Tuffy, is looking for customer focused, ethical business owners. With over 45 years in business, franchisees are provided a value proposition that includes a state-of-the-art management, sales and Technical Training, comprehensive marketing and advertising programs, national vendor partnerships, national and local support, a powerful brand proposition, a strong business model and on-going research and development.

Helping our franchisees to operate successfully and meet the challenges of today’s marketplace is the top priority for the Tuffy® Tire & Auto Service Centers. We provide our franchisees with a proven operating system, and as a result,

Contact: Travis Mulligan Phone: 800-228-8339 Email: Travis@tuffy.com Website: Tuffyfranchising.com

Veterans Business Services

campaigns, news press releases, and online franchising e-magazine articles, VBS gets the message to qualified Veterans who are invested in starting a franchise.

Veterans Business Services provides the most advantageous franchise acquisition terms for Veterans and provides innovative entrepreneurial training for qualified Veterans seeking grants under the VA Vocational Rehabilitation Program. Veterans Business Services (“VBS”) specializes in entrepreneurial opportunities for Veterans and has an extensive reach into the Veterans community and can generate significant interest from qualified Veterans who wish to start a franchise or small business.

VBS supports service disabled Veterans who are enrolled in the self-employment track within the Veterans Administration and provides outreach efforts to transitioning military through TAP and ACAP programs. As a graduate business of the Entrepreneurial Bootcamp for Veterans (“EBV”), we also assist other graduates of EBV and provide coaching support through mentoring programs. VBS is where Veterans turn to make their franchise dreams a reality.

VBS offers multiple marketing methods that have proven effective with helping franchise organizations with their expansion plans. Utilizing custom email marketing

Contact: James Mingey Phone: 202-349-0860 Email: info@veteransbusinessservices.us Website: www.veteransbusinessservices.us

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Excellent for branding and recognition.

A-Z Listings are a great way to promote your business, giving you a presence within our publication and also the Franchising USA website. Each detailed, full colour A-Z listing comes with a 150 word write up and your logo.

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Our integrated approach combines our public relations and franchise SEO service prowess and is designed to generate brand awareness, drive consumer engagement, and build credibility for your company.

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VETERANS IN FRANCHISING APRIL 2019

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Military Experience sets course for Franchise Ownership