TEAM MEMBER NEWSLETTER
FALL 2023
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TABLE OF CONTENTS MISSION STATEMENT & VALUES 2 INTRODUCTION 3 STAFF NEWS & CELEBRATIONS 5 FOLLOW US ON INSTAGRAM 8 PHILANTHROPY 10 INDOOR TENNIS 11 RIPPLE 12 FALL GARDENING 13 REFERRALS 14 COVID-19 IN THE WORKPLACE 15 DIVE 16 FAMILY RECIPES 17 BENEFITS 19 HEALTH AWARENESS 20 IMPORTANT DATES 21 HOLIDAY TOY DRIVE 22 FALL FESTIVITIES 23 2
MISSION STATEMENT & VALUES
Our Mission is to provide a personal, unparalleled country club experience highlighted by superior facilities and highly skilled club professionals performing with gracious hospitality. We Value... Respect. The honor and esteem that we show our membership and team members. Exceptional Quality and Service. Continuously seeking to exceed expectations. Having a smile on our face and warmly greeting members using their last name. Professionalism. Displaying the energy and determination to perform an outstanding job. Integrity. Honesty, sincerity, fairness and having sound judgment. Innovation. The ability to be creative and flexible in implementing new ideas. Teamwork. A cooperative effort by employees to achieve a common goal. Tradition. Recognizing the events and people that shaped the history of Charlotte Country Club and preserving its heritage.
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INTRODUCTION FROM TRACY RIVERS As the holiday season approaches, we want to extend a warm and heartfelt welcome to this festive time of year. This season is not only about celebrating with loved ones but also appreciating the incredible team we have here at Charlotte Country Club. This month, we take a moment to honor and thank our Veterans for their service and sacrifice. We are grateful for their commitment and bravery, and extend our sincere appreciation to those on our team members who have served. After a busy summer and fall, we are gearing up for the holidays here at the Club. I want to thank you all for your continued hard work. Your dedication and smiling faces are what set us apart! I’m excited for you to read through this newsletter to celebrate our team members and learn more about our exciting new initiatives. We are thrilled to introduce RIPPLE, an embodiment of our core values. Remember that even one small act can have an enormous impact on our Club and the experience we provide for our members. Be sure to sign up for this year’s Jolly Jamboree, which promises to be an unforgettable event! Join us at Top Golf on Monday, Dec. 18 for a fun-filled evening of team bonding, games, and great food. It’s an excellent opportunity to connect with your fellow team members and unwind during the busy holiday season. Stay tuned to learn more about our employee educational events, beginning next year! This program will offer various opportunities to help you grow personally and professionally. An official schedule will be available soon and I hope to see you all at these sessions. In addition to these exciting updates, we’re delighted to share some holiday cheer with you. In this month’s newsletter, you’ll find delightful holiday recipes, winter gardening tips, and more exciting news from around the Club. We wish you all a wonderful holiday season filled with joy, laughter, and memorable moments with your loved ones. Thank you for your dedication and hard work throughout the year. You truly make Charlotte Country Club a special place, and we’re grateful to have you as part of our team. With much gratitude,
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Tracy M. Rivers Director of Human Resources
STAFF NEWS & CELEBRATIONS Anesa Odhah of the Service team became a US Citizen on Sept. 15. Anesa and her daughter Shima moved from Yemen to New York where they lived for 5 years, 11 years ago. A native Arabic speaker, Anesa has learned English and studied for a whole year to successfully pass her citizenship test. Congrats Anesa!
MORE CCC CELEBRATIONS
Jon Kent (Assistant Golf Superintendent) and his wife Candace welcomed twin girls, Emerson and Winslow on July 6!
Jamie Hansen (Events) and husband Eric welcomed a baby boy, Caden, on August 18!! Rosalio Robles Sierra (Agronomy)welcomed a baby girl named Nicole on September 15!
Laurie Wilson (Director of Communications) and husband Rob welcomed a baby boy Harrison, on August 3! Congratulations to Taylor Oikemus (Schmit) who tied the knot to husband Cody on September, 17! 5
CONGRATS TO ASSISTANT GOLF PROFESSIONAL TYLER NOSKE Tyler qualified for the 2023 National Assistant Championship. Tyler shot 71-72 in the Carolinas Assistants Championship at Forsyth Country Club, finishing 8th.
THANK YOU, AGRONOMY! Thanks to John Szklinski, and the Agronomy Team for ALL their hard work! They work tirelessly to keep our golf course and horticulture in tip top shape! As a thank you they enjoyed a steak lunch on September 22. We are grateful for all this team does all year long!
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PROMOTIONS & NEW TEAM MEMBERS PROMOTIONS
Sean You Executive Sous Chef
NEW TEAM MEMBERS
Terrell Sligh Sous Chef
Chef Jun Jiang Chef Sunghoon Executive Pastry “Mike” Jung Chef Banquet Chef
TEAM MEMBER MILESTONES Tess Cramer 25 Years
NEW TENNIS PROFESSIONALS
Sandy Escalera 10 Years Elvira Campara 15 Years Anthony Perla 5 Years Sean You 5 Years
Jarrod Liston Welcome Back!
Quinn McNamara
Mary McGehee
Abe Perez 5 Years
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FOLLOW US ON INSTAGRAM
FOLLOW US ON INSTAGRAM We are excited to introduce our CCC Team Member Instagram @CCCLUBCREW This instagram page will spotlight team members at work, behind the scenes, exciting celebrations, and provide updates for what’s going on around the Club!
Share a celebration on your team like an engagement or graduation, spotlight a hardworking team member, or send over a picture you snap of the Club by emailing Alyssa Goodwin at agoodwin@charlottecountryclub.org 8
Comments on all posts should be kind and respectful. Full Disclosure: For your privacy, we will not follow you back.
PHILANTHROPY BACK TO SCHOOL DRIVE The Summer Clubhouse Interns worked together to host an End of Summer Bash for the entire campus! Together they called on team members to participate in a CCC School Supplies Drive which was donated to Classroom Central, serving schools in the Charlotte region. Our interns treated team members to an afternoon of treats and games, with CCC trivia winner Julie Francis even taking home a $100 gift card!
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PUMPKIN CARVING CONTEST Our annual Pumpkin Carving Contest was held on October 25! We had an amazing turnout this year, from Nemo to Gru, with 15 entries! Voted on, at the Family Halloween Celebration, Members were blown away by the creativity of all of the submissions! In the end, only one pumpkin carver could be crowned victorious. Congratulations to Stacy Rumph, our 2023 Pumpkin Carving Champion! We hope you all had fun, and its never too early to start planning for next year!
Second Place Olinda Baylon | Facilities
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First Place Stacy Rumph | Culinary
Third Place Allison Causey | Service
AN UPDATE ON INDOOR TENNIS
We are excited to announce the upcoming start of construction on our indoor tennis facility! Plans are being approved, the site is being cleared and are moving swiftly forward to develop this new amenity for our members. This state of the art structure will feature three clay courts for enjoyable play no matter the weather! Plans for this capital project also include the construction of a new golf cart barn. We are excited to continue to improve our campus and offer Charlotte Country Club members the best facilities and experience possible. Stay tuned for more updates on this exciting development and plans for a grand opening in 2024. 11
R.I.P.P.L.E. Charlotte Country Club is pleased to announce the launch of the R.I.P.P.L.E Program. At CCC we believe that “One Small Act Can Have an Enormous Impact!” This program was designed to recognize when one of our Team Members goes above and beyond, preforming an act representing a pillar of R.I.P.P.L.E.
Respect Innovate Professional
Partner Lead Exceptional Quality and Service How it Works: When a team member displays a value of R.I.P.P.L.E.; a team member or leader can fill out a Ripple Effect Card for the peer or team and pin it on the R.I.P.P.L.E. Effect Board. Scan to watch Once a month, all submissions on the board will be a brief video entered into a drawing. One Ripple Effect Giver and two Ripple Effect Receivers will individually win a $50 gift card! on Ripple! Submit your R.I.P.P.L.E. cards in the Breakroom OR by the Clubhouse timeclock! 12
FALL GARDENING Did you know you can eat the leaves of the brussel sprout, broccoli, and cauliflower? Did you know it takes two years for a pineapple plant to produce a pineapple? Did you know it takes three years for asparagus to produce? You may or may not know that I love gardening. In all seasons you can find me elbow deep in soil tending to my backyard garden. Here are a few tips for success to give gardening a go this Autumn Season! •
Fall gardening is so much better than summer as you don’t have as many pests. However, whether fall or summer, I recommend protecting your crops from any hungry critters that might get to your plants before you can. Protect your crops in any season by covering them with a mesh cloth and hoops, to ensure you get to enjoy our harvest!
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Now, you may ask, “What should I grow in the fall?” Learning more about what grows where you live is as easy as googling your “zone” by using your zip code. Simply google, “What zone is 28215”and you will find information on the best plants to grow based on climate and soil types in your location!
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Tending to a garden can be tedious, but finding the plants that require the least intervention is a great place to start! The list below does not require any pollination from bees to grow and are mostly frost tolerant, meaning they can handle the cold temperatures to come this season! • • • • • • • • • •
arugula • asparagus • beets • Bok Choy • broccoli • brussel sprouts • cabbage • carrots • cauliflower • chives •
green beans kale lettuce peas parsnips radishes spinach Swiss chard onion turnips
All you need is love!!! Happy Growing!!! Lynn Grainger Director of Facilities
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REFERRALS Do you know someone who would be a GREAT asset to our CCC team? Take a card from the breakroom and share it with them. Team members can receive a $100 or $200 bonus for every referral who is hired and completes their 90 days! Find business cards in the breakroom to take and give out to anyone you think would be a great addition to the CCC team!
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APPLY NOW! You can also scan the QR code below to easily apply! Scan the QR Code to apply or text ‘CCC’ to 704-440-5699
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para aplicar envia un mensaje de texto ‘CCC’ al 704-440-5699
STAY HEALTHY THIS SEASON VACCINATIONS ‘Tis the season for your Flu and Covid vaccinations! Remember to schedule your appointments for the latest vaccines.
NOVEMBER IS DIABETES AWARENESS MONTH Helpful Tips: - Manage Blood Glucose Levels
- Stay at a Healthy Weight - Be Active
- Encourage Healthy Habits - Get Regular Check-Ups
COVID-19 IN THE WORKPLACE It is important to remember that COVID-19 is still present, and we all must remain vigilant and cautious while adhering to the guidelines of the CDC and local government officials for preventative measures. It is imperative that everyone makes smart decisions and continues to follow safety guidelines not only at work, but when away from the Club as well. If you develop symptoms or test positive, stay home and contact your supervisor or the Director of Human Resources for guidance.
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DIVE CELEBRATIONS
CCC celebrated AAPI, Juneteenth, Bastille Day, and Hispanic Heritage Month with special meals prepared by the Culinary Team. A huge thank you to them for all of these delicious meals. Each of these Heritage Months speaks to the cultural richness we have on the CCC team!
N CA ER I R ND TH LE E CE M A N C A ISL MO CC N IA IFIC GE S A C ITA PA ER H S
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S N O TI U FIC D B I I N C TR PA , A N RE CO ND TU A E L TH NS CU , A E IZ IC RY S. N ER O U. G M T S M A CO A HI HE Y RE AN E F T I TH O 01 TO AS S O T NT TH F E N E O NS O M M NC ICA VE E E E R I TH LU ME CH IS NF A A Y D I ER A M AN ND A L IS
FALL HERITAGE CELEBRATIONS October | Italian Heritage Month November | Native American Heritage Month 16
FAMILY HOLIDAY RECIPES PAN DE YUCA
Gluten Free Tapioca Bread Tapioca breads are very quick to make breads popular in Columbia and many Latin American countries. They are usually consumed at breakfast time or later on in the day, as a snack. Another bread like this is the pandebono (Colombian Cheese Bread). My family has a bakery in the city of Cogua, Cundinamarca, Colombia, where this bread is made daily. On Sundays more than 100 pounds of cheese are processed into the pandebono! The main ingredient is cassava (tapioca starch) found in many Latin American recipes like cakes, fritters, empanadas, and cookies. This recipe is very easy and quick to make with just three ingredients you can buy in most stores!
INGREDIENTS - 1 pound of Queso Fresco (ground or shredded) - 1 Tablespoon of Sugar -1/2 cup of Sour Tapioca Starch TO MAKE 1. Preheat oven to 350F 2. Mix all ingredients together until you form a dough 3. Once dough is formed, divide into balls about 2 ounces in size (4 tablespoons) 4. Take each ball, roll into cylinders, and shape into crescents then place on a sheet pan 5. Place pan in oven and bake at 350F for 15 minutes. 6. Once golden, remove and enjoy with your favorite cold or hot beverage for breakfast or a snack!
Gilberto Perez Culinary 17
SWEET POTATO CASSEROLE This recipe is important to my family because it has been around at nearly every holiday or family gathering since I can remember, not just Thanksgiving or Christmas! My family always jokes about how my aunt is a terrible cook, but somehow manages to make the best sweet potato casserole (it’s the ONLY thing we let her make). We enjoy it with a brown sugar and pecan crumble on top that is delightful. Wanna make it even sweeter? Add mini marshmallows on top for a sweet southern touch! Trust me, you’ll be going back for seconds on this one all day! INGREDIENTS - 5 cups sweet potatoes baked & mashed (about 5-6 medium potatoes) - 1 cup granulated sugar - 8 tablespoons butter, softened. - 1 ½ teaspoons vanilla extract - ½ cup of milk - 2 large eggs
TO MAKE
Crumble Topping - 1 cup brown sugar - ½ cup all-purpose flour - 1 cup chopped pecans. - 4 tablespoons butter, softened. - ½ cup mini marshmallows (optional)
1. Preheat oven to 350 F degrees. 2. Scrub sweet potatoes and boil or bake in the oven until tender. 3. Cool, peel and mash the sweet potatoes. 4. Stir in granulated sugar, butter, vanilla, milk, and eggs, mix well. Pour mixture into a 9x13 baking dish or individual dishes for serving. 5. Make Pecan Crumble Topping: Mix brown sugar, flour, nuts, and butter together and spread evenly over sweet potato mixture. 6. Bake until the topping has browned, and the sweet potato casserole has set in the center (about 30 minutes) (If including marshmallows, bake the sweet potato casserole for 20 minutes. Remove from oven and spread the marshmallows over the top of the casserole. Return to oven and bake the remaining 10 minutes, until brown and toasty.) 7. Enjoy!
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Emily Vile Executive Assistant & Committee Liaison
BENEFIT REMINDERS SCHEDULE YOUR ANNUAL EXAMS! Have you scheduled your annual preventative visits? Eligible full-time team members enrolled in the CCC medical, dental, and vision plans should start scheduling appointments now so it’s complete by the end of the year. Some of the In-Network preventative care visits that are covered by our plans include annual physicals, mammograms, a colonoscopy (for those 45 years and older), and dental exams to name a few. Don’t wait until the last minute…be proactive about your health! Be sure to take advantage of your Health Savings Account for any out-of-pocket expenses such as prescription medicine.
SLIPS, TRIPS, & FALLS With the Fall Season, we often get rain, frost, and occasional ice! Did you know human factors make up over 50% of slip, trip, and fall accidents? Be sure to follow these Slip, Trips, and Fall prevention guides.
1. WALKING
2. FOOTWEAR
3. STEPS
4. CARRYING
Walk flat footed & take short steps
Wear slip resistant shoes
Step down, not out from curbs
Use your arms for balance & carry only what you can 19
DECEMBER WELLNESS CHECKLIST O TO DO THINGS TO D ! RING IN 2024 E W E R O F E B CC Team pliment a C
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IMPORTANT DATES November Native American Heritage Month November 11 Veteran’s Day November 23 Thanksgiving Day December 7 - 15 Hanukkah December 18 Last Day for Holiday Toy Drive Donations Toys will be donated to Levine Children’s Hospital December 24 Christmas Eve December 25 Christmas Day December 26 - January 1 Kwanzaa January 1 New Year’s Day January 15 Martin Luther King Jr. Day January 18 Crush Your Money Goals with Bernadette Joy (2 p.m.) January 26 Australia Day February 8 Sandwich Preparing for Roof Above February 14 Valentine’s Day
LY JOL REE BO M JA TING OU
JOIN US FOR OUR JOLLY JAMBOREE OUTING AT TOP GOLF! Monday December, 18 | 4 - 7 p.m. | Top Golf University As a thank you for everything you do come enjoy food, Top Golf and FUN with the team! We cannot wait to celebrate with you! RSVP by November 21 by scanning the QR code. If you have any questions, please see Brittney in HR
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HOLIDAY TOY DRIVE This year the Charlotte Country Club team will once again partner with Levine Children’s Hospital! We will be sharing joy and giving a toy! We will be collecting donations until December 18. Levine asks that all donations are new with tags or in original packaging and are able to be cleaned and sanitized. HERE IS A WISH LIST OF TOYS APPROVED FOR DONATION: Pop-Up Toys
Uno Cards
Duplo Blocks
Coloring Books
Rattles
Card Games
Toddler Toys
Teen Coloring Books
Wubanub Pacifiers Playing Cards
Cars
Colored Pencils
Bouncy Seats
Chutes & Ladders
Hot Wheels
Play-Doh
Teething Items
Sorry
Little People
Acrylic Paints
Muisic Box Toys
Trouble
LEGOS
Model Magic
Crib Aquariums
Life
Magic Wands
Craft Kits
Plastic Mobiles
Connect Four
Small Electronics
Sand Art
See-n-Say
Monopoly
XBOX 360 Games
Paint by Number
Crib Mirrors
Cross Word Books
DVD Movies
Headbands
V-tech Toys
Sodoku Books
Ear Buds
Toiletry Kits
Board Books
Sound Books
Mini Cameras
Travel Size Toiletries
Gift Cards are also welcome from Chick-Fil-A, Panera, Starbucks, Amazon, and Wal-mart Toy’s can be dropped off in the box at the Clubhouse time clock or given to Human Resources! LET’S FILL THE BOX! THANK YOU FOR DONATING TO BRING JOY TO CHILDREN IN NEED THIS HOLIDAY SEASON! 22
FALL FESTIVALS AROUND THE QUEEN CITY As the leaves begin to fall and the weather turns a bit more crisp the Queen City and surrounding areas offer a full array of festivals and fall activities to enjoy. There is something for everyone around Queen City this season. November 1-December 26 | Christmas Town, USA, McAdenville, NC November 1-January 8 | Speedway Christmas, Charlotte Motor Speedway November 7-12 | The Wiz, Belk Theatre at Blumenthal Performing Arts November 15 | Holiday on Ice, NASCAR Hall of Fame Plaza November 17-January 1 | Carowinds Winterfest, Carowinds November 18 | Friendsgiving Turkey Giveaway, The Harvest Center of Charlotte November 22 | Hornets Hoops Thanksgiving Skills and Drills Clinic, Spectrum Center
November 22 | Novant Health Thanksgiving Eve Parade, South Tryon Street November 22 | CLTFC & Panthers Tree Lighting, 5 p.m. at Bank of America Stadium November 22-January 6 | Light the Knights Festival, Truist Field in Uptown Charlotte November 23 | Turkey Dash Charlotte, Village at Robinson Farm November 24-December 23 | Holidays at the Garden, Daniel Stowe Botanical Gardens December 8-23 | Charlotte Ballet Nutcracker, Belk Theatre at Blumenthal Performing Arts
December 9 | Trans-Siberian Orchestra—The Ghosts of Christmas Eve, Spectrum Center
December 9 | Charlotte SantaCon 2023, Slingshot Social Game Club & Various Venues
December 9 | Jingle & Jackpot Getaway Charity Gala Experience Charlotte Art League on Raleigh Street in Charlotte
December 14 | December Sip & Paint at Grape’s Bistro, Grape’s Bistro & Wine Bar December 19 | Chanukah Laser Show at StoneCrest, 5:30 at StoneCrest Shopping Center
December 26-27 | The Hip Hop Nutcracker, Knight Theatre at Levine Center for the Arts 23
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