Miami Beach Business Resource Guide

MIAMIBEACH

BUSINESS RESOURCE GUIDE

ECONOMIC DEVELOPMENT

MAYOR

Steven Meiner COMMISSIONERS

Tanya K. Bhatt

Laura Dominguez

Alex Fernandez

Joseph Magazine

Kristen Rosen Gonzalez

David Suarez

CITY MANAGER

Eric T. Carpenter

CITY ATTORNEY

Ricardo J. Dopico

CITY

CLERK

Rafael E. Granado

We are committed to providing excellent public service and safety to all who live, work and play in our vibrant, tropical, historic community.

To request this material in alternate format, sign language interpreter (5-day notice required), information on access for persons with disabilities, and/or any accommodation to review any document or participate in any city-sponsored proceedings, call 305.604.2ADA (2232) (voice), select 1 (English) or 2 (Spanish) and leave a message with your request. TTY users may call via 711 (Florida Relay Service).

Where business meets pleasure

Miami Beach will always be known for its sandy beaches, buzzworthy events and one-of-a-kind Art Deco treasures. But America’s enduring winter playground has undergone a transformation in recent years to become a year-round coastal community that is also home to rapidly expanding business and cultural hubs. The change has caught the attention of large financial technology firms as well as health care organizations that are discovering what the hospitality industry, cruise lines and service industry have known for decades.

Businesses that choose Miami Beach enjoy a favorable tax structure, A-rated schools, some of the world’s finest dining options, a growing real estate market, free citywide trolley system and numerous cultural offerings. Their investments in the city help fund miles of public beaches, an 8.58-mile Beachwalk oceanfront promenade, 38.15 miles of painted bike lanes, two golf courses, public tennis centers, multiple community swimming pools, a public fishing pier, multiple marinas, dozens of public parks and even a city-owned ice rink and bowling alley.

Despite its compact geographic size, the island is home to the world-famous Art Basel Miami Beach, which attracts art lovers from dozens of countries; the Miami Beach Convention Center where Muhammad Ali hoisted his first heavyweight belt; Frank Gehry-designed New World Center; Miami Beach Botanical Garden; Miami City Ballet; The Bass Museum of Art; The Wolfsonian-FIU; Miami New Drama and the historic Miami Beach Bandshell, which hosts numerous outdoor concerts.

The Miami Beach Economic Development Department helps businesses achieve success with training opportunities, incentive programs and concierge services. These include the city’s Expedited Plan Review and Permitting Program that allows eligible permit applicants to qualify for an accelerated permitting review process within 10 business days of submission. The city’s Job Creation Incentive Program offers an inducement of up to $60,000 per year for up to four years. The latter is available for businesses in targeted industries that create — or relocate — a minimum of 10 new, full-time jobs with average annual wages that meet or exceed 125% of Miami-Dade County or Florida average wages over the four-year period.

Miami Beach is also home to world-class shopping along Lincoln Road, a bustling walkable community that includes high-end restaurants, and world-renowned promenades like Ocean Drive, iconic hotels and boutique art deco inns.

The City of Miami Beach is constantly searching for ways to foster a robust economy that stimulates balanced growth by connecting businesses, communities, people and jobs. Use this Business Guide as a quick reference to find helpful resources and contacts. Please don’t hesitate to call the Economic Development Department at 305.673.7572 or email mbbiz@miamibeachfl.gov if you have any questions, comments or concerns.

Sincerely,

Eric T. Carpenter, City Manager

HISTORY

Miami Beach is a coastal resort city in Miami-Dade County, Florida, United States, incorporated on March 26, 1915. The municipality is located on natural and manmade barrier islands between the Atlantic Ocean and Biscayne Bay, the latter of which separates Miami Beach from the mainland City of Miami.

Miami Beach’s official population is 80,027 according to the U.S. Census Bureau, and is located in Florida’s largest metropolitan statistical area. It has been one of America’s prominent beach resorts since the early 20th century.

ECONOMIC DEVELOPMENT

The Economic Development Department is dedicated to fostering a robust ecosystem that stimulates balanced growth by connecting business, community, people and jobs through business assistance and resources, community and commercial development and redevelopment, real estate and creating a diverse economy for this dynamic and resilient community.

BUSINESS CONCIERGE SERVICES

• Offers first-class personalized customer service assistance for new and existing businesses.

TECHNICAL ASSISTANCE PROGRAM

• Miami Beach Business Academy provides free virtual and in-person technical assistance and capacity building services to businesses. Programming explores topics such as growth strategy analysis, best practices, business continuity, access to capital, communications and one-on-one business mentoring and workshops.

BUSINESS INCENTIVES & GRANTS

• The Expedited Plan Review Program fast tracks renovations and new construction building permits for technology and financial services businesses.

• The Job Creation Incentive Program provides financial assistance for businesses creating at least ten (10) new jobs in technology and financial services.

• The Vacant Storefront Cover Program offers installation of tasteful wrapping at no cost to beautify vacant storefront windows and doors to promote available or underutilized tenant spaces and improve the appearance of commercial corridors.

PILOT PROGRAMS

• The Commercial Leasing Subsidy Program is a pilot grant program aiming to enhance the retail character of the Art Deco Cultural District, offering eligible businesses and property owners with reimbursement of commercial lease expenses.

• The Parking Incentive Program is a pilot grant program offering eligible new-tomarket or existing expanding technology, financial services, hospitality or health/ wellness industries with a physical location within Miami Beach with funding to offset parking costs at City or privately owned parking facilities.

COMMUNITY REDEVELOPMENT AGENCIES

• The Miami Beach Redevelopment Agency (RDA) is the 332-acre City Center/ Historic Convention Village Redevelopment and Revitalization Area that was established in 1993. The RDA provides the funding mechanism to foster the development of a new hotel development within proximity of the Miami Beach Convention Center and establish the necessary link between the city’s many civic, cultural and entertainment core area uses in order to create a true urban downtown.

• North Beach Community Redevelopment Agency (NBCRA) the 326.4 acre redevelopment area is roughly bound by 87 Terrace to the north, 65 Street to the south, the Atlantic Ocean to the east and Rue Notre Dame to the west. The NBCRA’s Redevelopment Plan envisions generating funds over the next 30 years for projects and initiatives focusing on transportation and mobility, infrastructure, resiliency, affordable and workforce housing, and community and economic revitalization of an area. miamibeachfl.gov/northbeachcra

• The North Beach CRA’s District Office is located at 962 Normandy Drive and offers constituent services and business assistance to walk-ins on Tuesdays and Thursdays from 9:30 a.m. to 3:30 p.m., and as needed by appointment. 305.673.7090

OTHER RESOURCES

• Streamlined Grant Application Process – Information and applications for the Economic Development Department are consolidated on our online grants management platform: mbbiz.gosmart.gov

This platform is a one-stop shop for business applications ensuring ease of use and reduced complexities for local business applicants.

• Miami Beach Business Newsletter – subscribe to monthly updates for relevant and valuable information regarding the business community at miamibeachfl.gov/city-hall/communications/subscriptions.

• Business Tools – mbbiz.com offers access to tools and resources such as community and economic profiles with the latest business indicators, insights, demographics, property searches and industry trends.

• Public-Private Partnerships (P3) – P3 are opportunities for collaboration in which the city seeks to align with the private sector in all stages of the project life cycle including development, construction and operation to better manage the costs and risks of undertaking projects and the delivery of services.

STEPS TO STARTING A NEW BUSINESS

STARTING UP

Opening a Business

All business owners are required to obtain a Business Tax Receipt. In some instances, when a business is changing use, a Certificate of Use will be required prior to obtaining the Business Tax Receipt. When applying for a Business Tax Receipt, most businesses will be required to provide a lease/bill of sale/recorded warranty deed, federal tax ID number and articles of incorporation/DBA. For a full list of requirements, please call the Finance Department at 305.673.7466.

Business Categories and Requirements

In the instance that a Certificate of Use is required, the application process will begin with the Building Department. Inspections by the Building Department, Fire Department, Planning Department and others must occur following the submission of an application. For more information regarding a Certificate of Use, please call the Building Department at 305.673.7610.

Sole Proprietorships, Partnerships and Corporations

Your first decision as a business owner is to determine the legal structure of your business. Your choice determines what kind of taxes the business must pay, who’s liable and what forms are necessary. There are four main choices: Sole Proprietorship, Partnership, Corporation or Limited Liability Company. Contact the Florida Department of State Division of Corporations. For more information, visit sunbiz.org.

State and Federal Trademarks

A trademark or service mark may be registered with the Florida Division of Corporations for use and protection only in the state of Florida. For protection of your trademark in the entire U.S., including Florida, you must register it with the U.S. Patent and Trademark Office. For information about registering in Florida, call 850.245.6051 or check the Division of Corporations’ website at sunbiz.org. For information regarding federal registration, contact the U.S. Patent and Trademark Office, 800.786.9199 or visit uspto.gov.

USEFUL START-UP INFORMATION

The information below from the Small Business Administration’s guide available at sba.gov/business-guide is intended to serve as a roadmap for starting a business. It is comprehensive and easy to use. It also includes numerous electronic links for additional information. Use this powerful interactive tool and its many supporting resources to help start a successful business.

1. Structure your business

• Determine the location of the business.

• Determine legal structure: Sole Proprietorship, Partnership, Corporation, or Limited Liability Company.

• Establish state and federal trademarks.

• For use and protection only in Florida, register with the Florida Division of Corporations. Visit sunbiz.org or call 850.245.6051 for more information.

• For use and protection in the entire U.S., register with the U.S. Patent and Trademark Office. Visit uspto.gov or call 800.786.9199 for more information.

• Select advisors (consultants, lawyers, CPAs, etc.).

2. Selecting a location, determining zoning, licensing and site permitting

Whether you’re setting up a brick-and-mortar or online business, the choices you make could affect your operations, taxes, legal requirements and revenue. There are several factors to consider, including building type, zoning, parking, licensing and permitting.

miamibeachfl.gov

• Certificate of Use

A Certificate of Use certifies that your business can operate in a specific zone that corresponds to the type of business.

• City of Miami Beach Planning & Zoning Department

Can be contacted regarding the application of a Certificate of Use. miamibeachfl.gov/city-hall/planning 305.673.7550

• Business Tax Receipt (BTR)

A business tax receipt (BTR) is Miami Beach’s business tax (formerly known as an occupational license). In order to operate in the city, a BTR is required for each place of business and for each separate business type.

• City of Miami Beach Finance Department

Responsible for the administration of BTRs. miamibeachfl.gov/city-hall/finance/business-tax-receipts-btr 305.673.7466

For more information on getting permits for your place of business:

• City of Miami Beach Building Permits

The Building Department offers an array of permits regarding specific business types and usage. miamibeachfl.gov/city-hall/building/permits 305.673.7610

• City of Miami Beach Zoning Classification

To look up the zoning for a property, consult the zoning map available at miamibeachfl.gov/wp-content/uploads/2019/02/ zoning2019-2-14-2019.pdf.

• City of Miami Beach Zoning and Permit Application

The City of Miami Beach zoning and permit application can be accessed at miamibeachfl.gov/wp-content/uploads/2018/05/P-Z-PermitApplication.pdf.

• City of Miami Beach Zoning Verification Letter Visit miamibeachfl.gov/wp-content/uploads/2018/05/ZoningVerification-Letter-Request.pdf to request a letter to verify that the business location and owner meet the zoning requirements.

• City of Miami Beach Occupant Content

The city strives to ensure the protection and safety of all its inhabitants. An Occupant Content application and inspection are required before opening your business.

miamibeachfl.gov/city-hall/fire/fire-prevention/occupant-content 305.673.7123

• Certificate of Occupancy

The City of Miami Beach Building Department is responsible for the administration of the Certificate of Occupancy. An inspection may be required prior to opening your business.

miamibeachfl.gov/building-certificate-of-occupancy-forms 305.673.7610

• Public Food Service and Lodging Establishment Licenses

The State of Florida requires all prospective restaurant owners to apply for an appropriate license before they can serve food.

myfloridalicense.com/hotels-restaurants/licensing/general

3. Register your business name and structure at the city, state and federal levels and with the tax authorities

Taxes that may be levied on a business include resort tax, alcohol tax, sales tax, city business tax and income tax. Register with Miami Beach’s Finance Department for further information regarding taxation.

• City: All establishments must apply for a Business Tax Receipt.

The City of Miami Beach Finance Department provides the application of a BTR. All room rentals in any hotel, motel or apartment and all restaurants selling food and/or alcoholic or non-alcoholic beverages are required to register and remit resort taxes to the City of Miami Beach. There is a 4% rental tax on any rental occupancy and a 2% sales tax on the total sales price of all consumables sold in any restaurant, bar or nightclub.

For more information on registering your retail business in the city and State:

• City of Miami Beach Resort Tax

The city has a special “resort tax.” This resort tax is divided into two separate brackets. There is a 4% rental tax on any rental occupancy and a 2% sales tax on the total sales price of all consumables sold in any restaurant, bar or nightclub. miamibeachfl.gov/city-hall/finance/filepay-resort-tax 305.673.7420

State: Search your business name availability and register it and the structure at:

• Florida Secretary of State R.A. Gray Building

500 South Bronough Street Tallahassee, Florida 32399-0250 dos.myflorida.com 850.245.6500 secretaryofstate@dos.myflorida.com

• Florida Division of Corporations dos.myflorida.com/sunbiz 850.245.6000 corphelp@dos.myflorida.com

The State of Florida has a 6% sales tax. Register with the Florida Department of Revenue in order to receive a sales tax ID number.

For more information on sales taxes:

• State of Florida Department of Revenue floridarevenue.com/taxes/eservices/pages/registration.aspx 850.488.6800 emailDOR@floridarevenue.com

• Division of Alcoholic Beverages and Tobacco myfloridalicense.com/alcoholic-beverages-and-tobacco/licensing 850.487.1395

Federal: Obtain your federal tax ID number:

• All forms of structure, with the exception of sole proprietors with no employees, must obtain a Federal Employer Identification Number (FEIN), which is your federal tax ID number. For more information on Federal taxes and obtaining a FEIN:

• Internal Revenue Service irs.gov 800.829.1040

BUILDING

The Building Department provides supervision of construction activities, acceptance of building permit applications, issuance of all building and trade permits, verification of compliance with the Florida Building Code and enforcement of codes promulgated by regulatory agencies. Plumbing, building, electrical, roofing and mechanical officials inspect new and existing structures for compliance.

The following Building Department services and much more can be found at miamibeachfl.gov/city-hall/building:

• Appointment Booking

• Building Department Dashboard

• Building Public Records Request

• Building Recertification 40 Year

• Civic Access (formerly CSS)

• Events & Announcements

• Flood Awareness

• Forms

• Inspections

• Online Permitting Resource Center

• Online Quick Pay

• Permit Search Dashboard

• Permits

• Violations

• Permit Application Requirements & Checklist

• Standard Operating Procedures

Florida Building Code Online floridabuilding.org

BUILDING PERMITS

Building permits are required for new construction, additions and alterations of commercial space, multifamily or single-family residences, or changes to an interior or exterior that will require construction, demolition, or rehabilitation of the space. This may include any electrical, plumbing, air conditioning, heating or other work.

Permit applications can be made in the following ways:

IN-PERSON

• City Hall: 1700 Convention Center Drive, 2nd floor

• North Beach Office: 962 Normandy Drive

ONLINE

• mbselfservice.com

• By appointment via miamibeachfl.gov/buildingappt

BUILDING PERMIT ASSISTANCE AND TRAINING

Building permit assistance and training is available on the third Thursday of each month.

2 p.m. to 5 p.m.

Building Department Conference Room 1700 Convention Center Drive, 2nd floor

CONTRACTOR PERMITS

All contractors must be certified, authorized, licensed, and insured to perform work in Miami Beach. The contractor must obtain all required permits prior to starting work. Residents should make sure that any contractor they select has a valid Miami-Dade County license and valid state license.

Any remodeling and/or building construction projects that construct, enlarge, alter, repair, move, demolish and/or replace any electrical, gas, plumbing or mechanical systems require permits. Types of permit-required construction include anything that would be a change to the overall structure, electrical and plumbing, and mechanical enhancements like elevators or air conditioners. Each can merit its own permit and series of inspections.

OFFICE OF CAPITAL IMPROVEMENT PROJECTS (CIP)

miamibeachfl.gov/CIP | 305.673.7071 progress@miamibeachfl.gov

Capital Improvement Projects (CIP) is a construction management department, overseeing large capital improvement projects from inception to completion. The program includes unparalleled investments in quality-of-life infrastructure, including prioritization of sea level rise with stormwater and neighborhood improvement projects, parking facilities, park projects as well as sustainability and resiliency projects necessary to improve, enhance and maintain facilities and infrastructure to meet the service demands of residents and visitors.

The principal goal of the department is to meet the expectations of Miami Beach residents and city departments. Internal client departments include Public Works, Parking, Parks & Recreation, Facilities and Fleet Management, Housing and Community Services as well as Fire and Police. The delivery of large capital projects involves a myriad of processes and requires a high level of coordination among residents, homeowners/neighborhood associations, elected officials, Miami Beach owner agencies and external regulatory bodies. CIP works with all committees and appointed boards, such as the Design Review Board, Finance and Economic Resiliency, the Historic Preservation Board, Land Use and Sustainability, and Public Safety and Neighborhood Quality of Life in the development and successful implementation of all capital projects.

The capital improvement program is mostly funded by authorized bonds, including the 2018 General Obligation Bond, the 2022 General Obligation Bond for Arts and Culture as well as water/sewer and stormwater bonds. The 2018 and 2022 voter-led general obligation bonds will continue to support many capital improvements including improvements to facilities for resiliency of arts and culture institutions into the future. Other sources of funding may include grants, resort taxes, parking bonds, etc. CIP consistently manages more than 50 projects at a time in the planning, design and/or construction phases with a goal of advancing most of these projects to completion.

To learn more about our projects, visit miamibeachfl.gov/cip or email progress@miamibeachfl.gov.

CIVIC ACCESS (FORMERLY CSS)

Miami Beach Civic Access is an online service where you can apply for and/or search permits, plans, inspections, licensing and code cases based on keywords.

Additional resources are available, such as:

• Videos tutorials on how to use functionality

• Information on Civic Access and FAQs

• Searchable permits created prior to April 27, 2016 in our legacy System: miamibeachfl.gov/permits-search-dashboard

• Searchable Code Cases created prior to April 27, 2016: miamibeachfl.gov/permits-search-dashboard

• Special Master Cases by Property Address prior to April 27, 2016: apps. miamibeachfl.gov/webagenda/Public/SmAddressInquiry.aspx

• Daily inspection routes: apps.miamibeachfl.gov/inspectionroutes

CITY CLERK

1700 Convention Center Drive, 1st floor | 305.673.7411

The Office of City Clerk serves as the official secretary for the City Commission, the Miami Beach Redevelopment Agency and the North Beach Community Redevelopment Agency. The Office also maintains official city public records, publishes official notices, coordinates elections, oversees appointments to boards and committees, and provides support for the City’s Special Magistrates.

BOARDS AND COMMITTEES

Boards and Committees provide a tremendous service to the City of Miami Beach. Board and Committee members give hundreds of hours of their own time and expertise to advise the City Commission on matters of particular concern. Any resident who wishes to become a board or committee member must fill out an application at apps.miamibeachfl.gov/BacApp/Account/Login. For a list of current vacancies, please visit: miamibeachfl.gov/city-hall/city-clerk/boards-and-committees

ELECTED OFFICIALS

The City Commission consists of six elected commissioners and an elected Mayor. Commissioners are elected for a term of four years with a two-term limit. The Mayor is elected every two years with a three-term limit. The Commission appoints the City Manager, who oversees the City Administration, as well as the City Attorney, the City Clerk and the Inspector General. For information on City Commission meetings and other public meetings, contact the Office of the City Clerk at 305.673.7411 or visit:

miamibeachfl.gov/city-hall/city-clerk

The Office of City Clerk serves as the official secretary for the City Commission, the Miami Beach Redevelopment Agency and the North Beach Community Redevelopment Agency. The Office also maintains official City public records, publishes official notices, coordinates elections, oversees appointments to boards and committees, and provides support for the City’s five Special Magistrates.

PUBLIC RECORDS REQUESTS

To submit a public records request online, please visit the Public Records Request Portal at miamibeachfl.justfoia.com/publicportal/home/newrequest.

A requester can also make a public records request to any City of Miami Beach employee in writing, by telephone, via email or in person.

SPECIAL MAGISTRATE

305.673.7181

The special magistrates have jurisdiction to hear violations of codes and ordinances of the City of Miami Beach and Miami-Dade County with most cases arising out of violations issued by the Building, Code Compliance, Fire and Parking Departments. In addition, the special magistrates hear Historic Preservation Board appeals, license revocation hearings, short-term rentals and red-light camera violations. The special magistrates are authorized to hold hearings and impose fines, liens and other noncriminal penalties against violators. The hearings are quasi-judicial proceedings, which means the formal rules of evidence are relaxed but fundamental due process is observed and governs these proceedings. For more information regarding the Special Magistrate Division visit:

miamibeachfl.gov/city-hall/city-clerk/special-magistrate

CODE COMPLIANCE

The Code Compliance Department is responsible for maintaining the community’s quality of life by seeking compliance with certain provisions contained in the City of Miami Beach Code of Laws and Ordinances. Code Compliance Officers are available to respond to citizen concerns seven days a week.

Operating hours are as follows:

• Sunday through Wednesday 6 a.m. to 1 a.m.

• Thursday 6 a.m. to 3 a.m.

• Friday and Saturday 24 hours

The public is encouraged to report potential violations by phone to Code Compliance Dispatch, available 24/7 by calling 305.604.CITY (2489).

ABANDONED OR VACANT PROPERTIES

Abandoned properties are those not properly maintained, left unprotected from the elements and/or left unsecured. A vacant property is defined as being without a lawful occupant or without a certificate of occupancy. Every owner of a vacant building, structure or lot shall keep the premises in a clean and sanitary condition. Property maintenance/lot clearance violations are issued to vacant properties that are not maintained. These violations stay open and are monitored for a period of one year. If they are not corrected in a timely manner, the city will hire a contractor to cut and clean the vacant lot and the invoice for the service will be issued to the property owner.

ALCOHOL SALES

Alcohol sales are restricted during certain times. In the Entertainment District, all liquor/retail stores (for off-premises consumption) may sell alcohol from 10 a.m. to 8 p.m. This includes grocery stores, convenience stores, gas stations and other package stores. For all alcoholic beverage establishments other than retail stores, alcohol may be sold between 8 a.m. to midnight.

In other areas of the city (not including the Entertainment District), all liquor/retail stores (for off-premises consumption) may sell alcohol from 8 a.m. to midnight. This includes grocery stores, convenience stores, gas stations and other package stores. For all alcoholic beverage establishments other than retail stores, alcohol may be sold between 8 a.m. to midnight.

All sidewalk cafés, regardless of their location, must cease the sale of alcohol at 1:30 a.m. (last sale) with no consumption after 2 a.m. Restaurants, dance halls, entertainment establishments and bars are governed by the specifications included in their Business Tax Receipt (BTR).

BUSINESS TAX RECEIPT (BTR)

Every business or entity operating within the city is required to have a current local Business Tax Receipt, including home-based businesses. This can be obtained from the Finance Department or online at miamibeachcap.com. The approved license should be displayed in a conspicuous location while operating. Failure to post or present may result in a violation.

SHORT-TERM RENTALS

Short-term rentals less than six months and one day have become popular alternatives to traditional hotels. However, vacation/short-term rentals are prohibited in all single-family homes and in many multifamily housing buildings in certain zoning districts of Miami Beach. Approved short-term rentals must have the proper authorization and zoning approval for this activity, including a Business Tax Receipt. If a building or unit is found to be operating a short-term rental illegally, tenants/visitors will be vacated and fines will apply to the owner. To learn more about short-term rentals, visit practicesaferenting.com

SIGNS

All signs must go through the City’s design review process, managed through the Planning Department. For a sign application, contact the Planning Department at 305.673.7550. Building permits are required for all exterior signs and permanent window signs. Signs are an important part of your business identity and the collective image of the city. For this reason, every effort is made to promote effective and harmonious signs. Signs must meet color, size and location requirements as outlined in the city’s Zoning Ordinance. Businesses are allowed the following: one primary sign, limited generally to 20 square feet; window signs in six-inch letters for the business name and address; and hours of operation and telephone number of the business in two-inch letters. Signs that require repair must also go through the design approval and permit process. Banners, flags, sandwich boards, balloons, signs on parked vehicles and other items designed to attract attention to a location are generally prohibited, except as provided for in the Zoning Ordinance. Real estate signs advertising the rent or sale of a property must also meet color, size and location requirements. A permit must be obtained from the Finance Department’s Occupational License Office located on the first floor in City Hall or call 305.673.7420

PAINT

A permit is required to paint the exterior of your business. Colors must be approved by the City. Copies of the color chart are available at the Planning Department; call 305.673.7550 or email planninginfo@miamibeachfl.gov.

DESIGN REVIEW APPROVAL

Most building permits require design review approval. Depending on the scope or complexity of the work proposed, your permit will be approved by either the Planning Department staff or one of the city’s Review Boards. If Board approval is required, projects that are located within one of the city’s historic districts will be presented before the city’s Historic Preservation Board. Projects not located in a historic district will be presented to the Design Review Board. For more information, call the Planning Department at 305.673.7550.

BUILDING PERMITS

Building permits are required for new construction, additions and alterations of commercial space, multifamily or single-family residences, or changes to an interior or exterior that will require construction, demolition or rehabilitation of the space. This includes any electrical, plumbing, air conditioning, heating or other work. Obtaining permits assures that the work meets the Florida Building Code and all applicable regulations. The permit process offers the opportunity to have the plans reviewed by professional zoning and design review staff, as well as code administrators, and includes inspections by certified experts who will make sure that the work is safely and professionally completed. miamibeachfl.gov/building

HIRING A CONTRACTOR

The permit process requires that the contractor you select is certified, authorized, has a business tax receipt, is insured to perform the work and that the contractor has obtained all of the permits required prior to starting the project. Examples of work requiring permits (not all-inclusive):

• Window or door installation

• Floor, carpet or tile installation

• Electrical work

• Plumbing work

• Air conditioning or heating work

• Fences

• Signs (including window signs)

• Exterior or interior painting

• Sprinkler systems

• Pumps

• Pools/spas

• Roofing

To apply for a permit or obtain more information, contact the Building Department at 305.673.7610, or visit the office at City Hall, 1700 Convention Center Drive, 2nd floor.

SANITATION

Every commercial business is required to contract with a private solid waste company to remove garbage and debris. They are also required to have recycling services. The frequency of service should be sufficient to ensure the business area is always clean. The city is served by two solid waste franchisees. In addition, all multifamily residences of two or more units are required to have recycling services. For more information, call the City of Miami Beach Sanitation Department at 305.673.7616.

PROMOTING YOUR BUSINESS

The distribution of commercial newsletters, flyers, posters, cards, stickers, etc. on vehicles, light poles, bus benches and public property are prohibited and carry expensive fines and penalties. In addition, commercial handbills that result in litter can also result in code compliance violations. For more information, call the Code Compliance Department at 305.673.7555.

NOISE ORDINANCE

The City of Miami Beach has implemented a noise ordinance that regulates “unreasonable, unnecessary, excessive and unusual noises.” The Noise Ordinance was designed to protect the residential quality of life while maintaining the unique characteristics of our vibrant city. Unreasonably loud, excessive, unnecessary or unusual noise will result in a violation of the ordinance and possibly a fine if not promptly remedied. Some examples are music, barking dog and construction noise. The noise ordinance is always enforced. A warning and fine schedule is applied to violations of the ordinance. Special restrictions also apply during construction. Please refer to Section 46-152 of the City’s code or contact the Code Compliance Department at 305.673.7555 for more information.

PROPERTY LEASING/SUBLEASING

Zoning ordinances prohibit the leasing of staff’s quarters, garages or other portions of a property in a single-family residential district to anyone other than a family member. The leasing of a single-family residence, condominium, or apartment is restricted to a minimum of a six-month period and one day.

PROPERTY MAINTENANCE

The City of Miami Beach Code requires properties to be properly maintained. This means the properties must be painted, kept free of debris, overgrown grass and weeds, have no broken or missing windows, and adhere to Minimum Housing Standards. Every property owner is required to keep their property free of trash and debris and well maintained, or from posing a safety concern for the community. The Code Compliance Department will take any necessary action to ensure the property meets the maintenance regulations.

COMMERCIAL VEHICLES

Commercial vehicles are not permitted to be stored in residential zones.

NEW HIRES

File a New Hire Reporting Form with the Florida New Hire Reporting Office for every new employee, full-time or part-time. Visit FloridaJobs.org or call 888.854.4791 to learn more.

GRAFFITI

Graffiti on buildings, fences or other structures must be removed by the property owner or agent within 48 hours of receiving a notice of violation from the Code Compliance Department. Failure to remove graffiti within that time frame will constitute permission for the city to paint over the graffiti at the property owner’s expense. To report graffiti, please use the Miami Beach Gov app and select “Private Property Issues” under service type.

MIAMI BEACH CONVENTION CENTER

Nestled in the heart of Miami Beach, the state-of-the-art Miami Beach Convention Center offers flexible special event and exhibition spaces near beautiful beaches, fine dining and 5-star resorts. The MBCC welcomes more than 600,000 visitors annually and is located just 12 miles away from Miami International Airport. miamibeachconvention.com

EMERGENCY MANAGEMENT

The City of Miami Beach is prepared to handle any emergency and plans are in place to handle human-made threats and public health concerns in addition to natural disasters.

The primary role of Emergency Management is to develop and implement comprehensive disaster planning, mitigation and response activities within the city. Through collaboration and coordination with interdepartmental, public and private partners, the division is responsible for planning, preparation and mitigation against a variety of hazardous situations.

HURRICANE PREPARATION

Hurricane season runs from June 1 through November 30 every year. If an evacuation order is issued that includes the City of Miami Beach, the entire city must evacuate for optimum safety. The county determines evacuation zones, for the most part, based on flooding and storm surge risks. Visit miamibeachfl.gov/ hurricanes for tips on how to stay safe.

Visit miamidade.gov/global/emergency/hurricane/storm-surgezones.page for more information on storm surge planning zones.

Once a storm approaches, and winds reach a sustained 39 mph, emergency services are limited. First responders cannot respond until the recovery phase begins after the storm. Even then, it may take time for public safety operations to fully resume. Therefore, evacuation is considered mandatory.

TIP » Your primary plan should be to head inland and ride out the storm at the home of a friend, relative or other safe location. The Hurricane Evacuation Centers operated by the county provide very basic comfort and little to no privacy. Deciding where you will go in the event of an evacuation order is an important part of your plan.

Once a storm’s path is forecast to land near South Florida, begin to monitor information about the storm and start preparing for an evacuation. Fill up your vehicle with gasoline before evacuating — or make sure it is fully charged in the case of electric vehicles — and be sure to have extra cash in the event of a power outage.

HURRICANE & FLOOD INFORMATION

• Choose a safe area on the mainland, preferably on higher ground, and prepare an evacuation plan that includes all members of your household.

• Elevate household items and personal effects from the floor.

• Listen to the radio or television for up-to-date information.

• Turn off utilities at the main power switch.

• Close the main gas valve if you have to evacuate.

• Disconnect pool pumps.

• Keep insurance papers, important documents and other valuables in a safety deposit box. Keep copies of these documents in a watertight container in your possession during a storm if you have to evacuate.

• Include a portable radio and flashlight in your emergency supplies.

• Put away loose items that could impede water drainage (like trash receptacles).

• Know the safest route out of the area. If flash flood warnings are issued, the City will send out notifications through text messages and social media.

• A flooded street is not a play area! Keep children away from standing water. It may be deeper than it appears. Walking through water that has accumulated over several days may also pose a health risk since it is a potential breeding ground for mosquitoes and disease.

• Electricity and water do not mix. Turn off utilities at main switches and disconnect electrical appliances if instructed to do so. Do not touch electrical equipment if you are wet or standing in water. Downed power lines may be underwater.

• After water recedes, clean and disinfect everything that came in contact with floodwater.

• Stay up to date through the City’s social media platforms and Nextdoor account.

Know your flood risk and the storm surge planning zone for your area. Miami Beach is almost entirely in Zone B. In addition, 93% of properties on Miami Beach are located in a FEMA Special Flood Hazard Area.

Homeowner and windstorm insurance policies do not cover flooding. Flood insurance is required by federally backed mortgages. The City saves you 25%, or $6.7 million annually, in flood insurance premiums through top-tier performance in the Community Rating System. For more information, visit floodsmart.gov

COMMUNITY EMERGENCY RESPONSE TEAMS (CERT)

Emergency Management offers training for residents, businesses and students on disaster preparedness and basic emergency response. In addition to first aid, fire safety and disaster medical operations, participants learn practical decisionmaking and organizational skills. The training prepares participants to deliver immediate assistance in disaster situations so that professional public safety personnel can better pay attention to priority response. Graduates of the initial training are certified to become official City of Miami Beach CERT volunteers and can participate in additional training and events.

To schedule a CERT training for your neighborhood association, community group or office, call the Division of Emergency Management at 305.673.7736. If you plan to enroll as an individual, email cert@miamibeachfl.gov to sign up for the next general session.

CUSTOMER SERVICE

Hours of Operation

Open Monday through Friday at the following times:

• 8:30 a.m. to 6 p.m., closed daily from 12 p.m. to 1 p.m.

• Closed 12 p.m. to 2 p.m. on the first and third Thursdays of each month.

The Customer Service Center is your “one stop shop” for a myriad of customer service-related services. At our Customer Service Center, businesses can walk in, or schedule an on-line appointment, to take a few items off their “to-do list.” Issues such as:

• Artist Vendor and Street Performer Lottery

• Business Tax Receipts (BTR)

• Cashier Services

• Certificate of Use (CU)

• Parking Permits

• Passports

• Real Estate Signs

• Resort Tax

• Utility Accounts and Billing

BUSINESS TAX RECEIPTS

All businesses wishing to operate in the City of Miami Beach must obtain a Certificate of Use and Business Tax Receipt (BTR). In the Customer Service Center, BTR applications are accepted online, via email or in person once a valid Certificate of Use (CU) is obtained via the Planning Department. Depending on the type of business being operated, a list of required documents is provided.

RESORT TAX

Payment for resort taxes is accepted at the Customer Service Center. Any rental of rooms in any hotel, motel, rooming house or apartment house or restaurant that sells food and/or alcoholic or non-alcoholic beverages are required to register and remit resort taxes to the City of Miami Beach. There is a 4% tax on the rent of a room or rooms in any hotel, motel, rooming house or apartment house and a 2% tax levied on the total sales price of all food, alcoholic beverages (including beer and wine) and non-alcoholic beverages sold in any restaurant, bar or nightclub.

SOUTH BEACH ARTIST VENDOR LOTTERY

Applications for the South Beach Artist Vendor lottery are available each quarter to sell art in one of the 58 designated lottery locations in Miami Beach, including Collins Avenue, Lincoln Road, Beachwalk, Ocean Drive and Washington Avenue.

ENVIRONMENT & SUSTAINABILITY

1700 Convention Center Drive, 3rd floor | 305.673.7084

The Environment & Sustainability Department was created in 2016 to protect and enhance our natural environment and promote sustainability. The department is comprised of three Divisions: Environmental Resources Management, Sustainability and Resilience, and Urban Forestry. Together, these Divisions work to create a more sustainable community, protect our natural resources and integrate a holistic resiliency approach to respond to the impacts of climate change and sea level rise.

ENVIRONMENTAL RESOURCES MANAGEMENT DIVISION

The Division provides expertise across City Departments to ensure all public projects avoid, minimize and mitigate environmental impacts while enhancing the natural environment and resilience through design. This Division serves as the City’s in-house environmental consultant and is the liaison between the City and other government agencies for environmental concerns. Contact the Environmental Resources Division to learn more about these initiatives and to report environmental violations.

SUSTAINABILITY AND RESILIENCE DIVISION

The Sustainability and Resilience Division works to advance climate change mitigation efforts with a focus on reducing greenhouse gas emissions from government operations and communitywide activities, reducing internal operational costs and improving operational efficiencies. The team focuses on energy reduction, water conservation, recycling and waste reduction, education and outreach.

The resilience team focuses on climate change adaptation to help the city plan for, and bounce back from, sudden shocks and long-term stresses that are exacerbated by climate change. This team works through planning, policies, programs and projects, particularly as they relate to flood risk reduction. Programs include Private Property Adaptation, FEMA Program for Public Information, Sustainachella, Plastic Free MB and current/future Composting Hubs throughout the city among others.

Learn more about the city’s efforts to be resilient by downloading the Miami Beach Rising Above app or by visiting mbrisingabove.com.

URBAN FORESTRY DIVISION

The Urban Forestry Division oversees the urban forest by providing regulatory management and strategically planting for the future. This includes citywide reforestation efforts, the citywide Geographical Information System Tree Inventory and implementing the goals and recommendations established by the Urban Forestry Master Plan (adopted in October 2020). The division issues tree permits for any tree work within city limits, oversees tree mitigation, conducts heritage tree evaluations, conducts tree protection barrier inspections, provides tree risk assessments, leads the G.O. Bond Reforestation Project and reviews plans for citywide tree selection installations.

FIRE

The Miami Beach Fire Department (MBFD) is made up of a diverse team of dedicated professionals whose mission is to provide residents, businesses and visitors with the highest level of service, safety and security through fire suppression, emergency medical services, disaster preparedness, response and recovery, ocean rescue, fire prevention, public education and public safety communications.

All Miami Beach fire stations serve as a drop-off haven for unharmed newborns through A Safe Haven for Newborns program. Free blood pressure checks are also available at all stations.

Fire Station Locations:

Fire Station 1 1051 Jefferson Avenue 305.673.7135

Fire Station 2 2300 Pine Tree Drive 305.673.7171

Fire Station 3 5303 Collins Avenue 305.673.7179

Fire Station 4 6880 Indian Creek Drive 305.673.7136

NEW CONSTRUCTION

Inspection routes and results can be viewed with just your permit number at miamibeachfl.gov/building-inspections.

PUBLIC SAFETY EDUCATION PROGRAM

Programs include school and fire safety, fire drills and fire extinguishers usage lessons for businesses, older adult living facilities practicing fire safety and fire prevention in the home and free car seat installations and inspections. If you would like information on fire safety and other educational materials and/or programs, please contact Public Education Coordinator Paul Johnson at 305.673.7000 ext. 22834 or email firepubliceducation@miamibeachfl.gov

SPECIAL PROJECTS

For false alarms, send payment by check or money order payable to City of Miami Beach False Alarm Reduction Program, P.O. Box 142165, Irving, Texas 75014 or for assistance call 877.503.6811 For additional information, visit miamibeachfl.gov/fire.

The City’s Homeless Outreach Team provides outreach and engagement services to homeless persons, including shelter placement, referral services, identification document replacement services, employment transitioning services, employment assistance, mental health and substance abuse services.

The City operates programs to upgrade the housing stock and provide quality affordable housing in collaboration with community-based organizations, community development corporations, nonprofit organizations and for-profit housing providers. Services are provided with funding from the U.S. Department of Housing and Urban Development through the Community Development Block Grant and the HOME Investment Partnerships Program, as well as funding from the State of Florida through the State Housing Initiatives Partnership program.

The Housing Authority of the City of Miami Beach is an independent authority that assists low-income persons to receive financial assistance through the private housing market and a variety of affordable housing programs. The most well-known program is Section 8 rental assistance, designed to assist very low-income and low-income families with rental payments.

FIRST-TIME HOMEBUYERS

The City’s First-Time Homebuyer program aids income-eligible homebuyers in the form of down payments and assistance with closing costs. This program also assists participants with the rehabilitation of units being acquired. To qualify, applicants must meet income and other requirements. Selections are based on the availability of funds.

Free tax preparation services are offered to individuals and households earning up to $60,000 a year as well as persons with disabilities. Services are offered by appointment between February and April, before tax day. Call to make an appointment.

LIBRARIES

You can apply online for a library card, as well as access a variety of services through the Miami-Dade Public Library System at mdpls.org. Main Library Branch • 305.375.2665 • 227 22 Street North Shore Branch • 305.864.5392 • 7501 Collins Avenue South Shore Branch • 305.535.4223 • 131 Alton Road

ONLINE SERVICES

Visit miamibeachfl.gov to pay utility bills, find job opportunities, request bid information and bid status, access the city code, apply for permits, download city forms, request records and forms, pay parking tickets, submit a request for service or information and much more. If you do not have access to a computer, visit a public library for free internet access.

MARKETING & COMMUNICATIONS

305.673.7575

Marketing & Communications connects the City of Miami Beach with residents, businesses, visitors and the media. The department strategizes, creates and implements communications and marketing initiatives for all City departments including press releases, social media, email newsletters, print, audio, video and broadcasting as well as photography, text alerts, crisis communications and out-ofhome advertising.

MB MAGAZINE

The City’s glossy, bilingual quarterly publication, MB magazine, plays an important role in keeping residents informed with articles highlighting City initiatives, programs, relevant news and more. With compelling writing and imagery, MB magazine consistently ranks on resident surveys as the #1 source for municipal information. The magazine is mailed to all Miami Beach households and is available at various City-owned facilities. Browse through current and past publications of MB magazine digitally via issuu.com/cityofmiamibeach.

For advertising opportunities, email marketing@miamibeachfl.gov

MBTV

Miami Beach’s government-access television channel broadcasts on Breezeline channels 660 or 2004, AT&T U-verse channel 99, Hotwire Fision channel 395, Roku video streaming player and the City’s website, miamibeachfl.gov, which is viewable from all browsers and mobile devices. Programming includes meetings, public service announcements, city spotlights and special programs covering topics such as hurricane preparedness, homeless outreach, resiliency, transportation and more. MBTV original videos are also available on the City’s YouTube channel at youtube.com/cityofmiamibeach.

NEIGHBORHOOD AFFAIRS DIVISION 305.673.7958

The Neighborhood Affairs Division (NAD) works closely with the City’s operational service departments to provide residents and businesses with timely communications pertaining to construction projects and quality-of-life matters. Team members actively engage with the community to identify specific needs and requests. The NAD team has a dedicated staff member that covers each geographic area of the city including South Beach, Mid Beach and North Beach. Residents can visit miamibeachfl.gov/nad to find their neighborhood affairs coordinator. The webpage also includes an interactive map and list of city construction projects displayed by category or area. In addition, upcoming meetings, workshops and previous meeting information are available on the webpage.

For more information, contact the Neighborhood Affairs Division at nad@miamibeachfl.gov or 305.673.7958

NEIGHBORHOOD ASSOCIATIONS

Neighborhood associations bring the community together to improve the vitality and livability of Miami Beach’s neighborhoods. There are dozens of associations throughout Miami Beach that represent residents and business owners. For more information, visit miamibeachfl.gov/ neighborhood-associations

The City of Miami Beach honors disabled person parking permits in residential areas as long as vehicles have been properly registered with the City. All permits within each residential zone must be associated with a specific license tag. This does not include designated disabled parking spaces in residential areas.

MUNICIPAL PERMITS

To purchase a parking permit, first call the City’s Customer Service Department at 305.673.7420 to inquire if there is availability at the parking facility in which you are interested.

ELECTRIC VEHICLE CHARGING STATIONS

• Blink Charging Stations are active and available to the public at most municipal parking garages 24 hours a day. Visit blinkcharging.com for more information.

• Tesla Superchargers are available at the municipal parking garage at 1661 Pennsylvania Avenue. Visit tesla.com/supercharger for more information.

PARKING GARAGES AND LOTS

City garages and lots can be found at miamibeachfl.gov/city-hall/ parking/parking-garages-lot-locations

PARKING METER RATES

For more information see miamibeachfl.gov/city-hall/parking/parkingmeter-rates

PARKING TICKETS

There are several locations to physically pay your parking ticket as listed on the back of each parking citation. You can pay by phone with your credit card. Have

your citation number or license plate number available to pay when you visit miamibeachparkingcitation.com and click the ‘quick link’ button at the bottom of the page. For more information, please call 305.275.1133.

TOWING

The Parking Enforcement Division is responsible for ensuring compliance with all parking regulations in the city. Vehicles will be cited and towed under certain conditions. If you suspect your car has been towed, please contact the Parking/ Code Enforcement Hotline 24/7 at 305.673.9453 or the towing companies. They will provide details on how you may retrieve your vehicle.

RETRIEVING TOWED VEHICLES

If your vehicle was towed from public property, a parking citation would have been issued and should be on your windshield. The City of Miami Beach contracts with two (2) towing service providers:

• Tremont Towing Services, Inc. | 1747 Bay Road | 305.672.2395

• Beach Towing Services, Inc. | 1349 Dade Boulevard | 305.534.2128

Both companies accept cash, traveler’s checks, and personal checks. There are ATMs at both locations. If you are a Miami Beach resident, you will be able to pay via credit or debit card. If you are a Miami-Dade resident, you will be able to pay via debit card.

Miami Beach residents qualify for a discount with two forms of proper identification.

PARKMOBILE & PAYBYPHONE APPS

Parking payments can be made via the ParkMobile or PayByPhone apps for metered parking and municipal parking garages. A few convenient features include:

• Initiate a parking session on your smartphone.

• Receive notification reminders that your parking session is about to expire.

• Extend your parking session via the app.

• No need to ever use a parking meter or pay station again.

• No transaction fees for registered residents.

PLANNING

The Planning Department has four primary sections: Comprehensive and Neighborhood Planning, Zoning and Permit Review, Urban Design and Historic Preservation. The department provides land use planning services for the city, helping to ensure that all development complies with the Land Development Regulations of the City Code (LDRs), the 2040 Comprehensive Plan and applicable Florida statutes.

The department is a liaison to four land use boards: Board of Adjustment, Design Review Board, Historic Preservation Board and Planning Board. They are responsible for reviewing all applications submitted for land use board approval, as well as building permits for compliance with land use board orders and the requirements of the LDRs. The Planning Department coordinates development approvals with the Miami-Dade County School Board, and is also responsible for implementing, maintaining and updating the City’s neighborhood, citywide and comprehensive plans.

Hours of Operation:

Open Monday through Friday at the following times: 8:30 a.m. to 4:30 p.m., closed from 12 p.m. to 1 p.m.

Planning staff is available for meetings in-person and through Teams or Zoom. Planners and plan reviewers are generally available for walk-in questions and information until 4 p.m. daily.

For more information, visit miamibeachfl.gov/planning.

THE ZONING ORDINANCE

miamibeachfl.gov/city-hall/planning/general-zoning-informationcode-interpretation

INFORMATION REGARDING LAND USE BOARDS

miamibeachfl.gov/city-hall/planning/land-use-boards

MAPS AND GUIDELINES

miamibeachfl.gov/city-hall/planning/maps-and-guidelines

SIGNS

General advertising signs on commercial and residential properties require a permit from the Planning and Zoning Department. Temporary signs, including real estate signs, construction signs and political signs, have size and height requirements, some of which require a permit. Free-standing or A-frame signs are not permitted. Signs shall not be placed or stored outside of a building.

ZONING

Zoning violations address violations of the Land Use Regulations in the City Code. The Zoning codes are interpreted by the Planning and Zoning Director and enforced by the Code Compliance Department. Each part of the City has a zoning designation (such as single-family residential, multifamily residential, commercial, etc.). The Land Use Regulations identify what type of activity and buildings are permitted in each zone. Any use that is not permitted must be discontinued permanently. Short-Term Rentals are regulated under the Land Use Regulations. To learn more, visit apps.miamibeachfl.gov/practicesaferenting.

POLICE

The Miami Beach Police Department (MBPD) is made up of highly trained law enforcement professionals who are committed to setting the benchmark for quality police services. The agency accomplishes its mission by building strong community partnerships and upholding the highest ethical standards.

CITIZEN POLICE ACADEMY

The Miami Beach Police Department offers residents an in-depth look at the agency through its Citizen Police Academy. This 12-week program gives residents and business owners an appreciation for the daily challenges that officers face as well as the comprehensive training they must undergo. The program was established to develop closer bonds with residents and businesses. The free program is offered throughout the year by MBPD employees. To apply, visit miamibeachfl.gov/ citizen-police-academy and fill out the online form. Applicants must be 18 or older without any felony convictions or significant criminal history. Priority is given to residents.

Police Department Locations:

Main

SAFE PLACE

The City of Miami Beach is committed to the safety of all lesbian, gay, bisexual, transgender, queer/questioning, intersex and asexual (LGBTQIA+) residents and visitors. The mission of the Safe Place initiative is to provide the LGBTQIA+ community with easily accessible safety information and safe places throughout the city where anyone can be free from persecution or judgment.

Through the Safe Place initiative, decals and/or posters are provided to city facilities, local businesses and other organizations as a symbol of safety for members of the LGBTQIA+ community.

Anyone who seeks solace in a Safe Place location can be assured that police will promptly be called if they are the victim of a crime.

In addition to the regular 911 emergency response to crimes against the community, MBPD has an LGBTQIA+ liaison officer who maintains an extensive network within the LGBTQIA+ community and is available to respond to specific questions or concerns. For more information, visit mbsafeplace.com.

WOMEN’S SELF-DEFENSE CLASS

This three-hour class teaches students how to protect themselves against an assailant through a combination of physical techniques and mental conditioning. The class is provided periodically by Miami Beach police officers who are certified by the Florida Department of Law Enforcement as Police Defensive Tactics Instructors. To apply, fill out the online application at miamibeachfl.gov/womens-self-defense.

BICYCLE THEFT PREVENTION TIPS

Lock it! Always lock your bicycle to a bicycle rack and leave it in well-lit areas with frequent pedestrian traffic. Never lock just the front wheel; include the rear wheel and frame. Use a recommended, high-security bicycle lock. Report all bike thefts and suspicious activities near bicycle parking areas. Please be sure to register your bicycle at miamibeachfl.gov/yourmbpd/services.

FILE A REPORT ONLINE

You can now file several police reports and submit crime tips and even traffic concerns online using the Miami Beach Police Department’s Online Reporting System. To learn more, visit miamibeachfl.gov/yourmbpd/fileareport

Stay Connected with the Miami Beach Police Department online and on social media via:

Website: yourmbpd.com

Facebook: facebook.com/miamibeachpd

Twitter: twitter.com/miamibeachpd

Instagram: instagram.com/miamibeachpd

NextDoor: nextdoor.com/pages/miami-beach-police-department-1

PROCUREMENT

The Procurement Department is comprised of a group of public procurement and contracting professionals dedicated to maximizing taxpayer resources for the acquisition of goods and services required by City departments to provide our residents, businesses and visitors the world-class experience that is Miami Beach. In accordance with the City Code, Florida State Statutes and federal law, the City of Miami Beach Procurement Department is responsible for the procurement and contracting activities necessary to ensure that departments have the goods and services they need to carry out their missions.

The City purchases a wide range of goods and services. All competitive solicitations are processed electronically through Periscope S2G (Supplier-toGovernment), formerly BidSync. Firms interested in doing business with the City are invited to register to receive competitive solicitations at bidsync.com/miami-beach.

Periscope S2G is the largest public-sector electronic bid platform in North America and is used by many public sector agencies in the region and state. Periscope S2G provides an intuitive, user-friendly experience across mobile and desktop devices to ensure that any available bid opportunity released by the City is available at your disposal 24/7 at miamibeachfl.gov/city-hall/procurement/ bid-opportunities

Should you have any questions about doing business with the City of Miami Beach, please contact procurement@miamibeachfl.gov.

We look forward to providing you with increased business opportunities, clear communication, less paperwork and a simplified bid process for everyone involved.

BID OPPORTUNITIES

Looking for Bid Opportunities?

Periscope S2G is the largest public sector bid platform in North America and is already used by many public sector agencies in the South Florida area, including Miami-Dade County. Periscope S2G provides an intuitive, modern user experience across mobile phones, tablets, and desktops to ensure that any available bid opportunity released by the City of Miami Beach is at your disposal 24/7.

If you would like to be notified of available competitive solicitations released by the City, you must register your company through Periscope S2G at bidsync.com/miami-beach

Registration is easy and will only take a few minutes. Refer to the guide for instructions on how to register and submit an electronic bid.

Should you have any questions regarding the system or registration, please visit the above link or contact Periscope S2G at support@bidsync.com or 800.990.9339 (choose option 1 followed by option 1 again). You can also contact the Procurement Department at vendorsupport@miamibeachfl.gov or 305.673.7490

How to Create and Manage a Vendor Profile on Vendor Self-Service (VSS)

The City’s online Vendor Self-Service web page allows City vendors to easily update contacts, attachments (W-9) and commodity information. The VSS webpage also provides purchase orders and payment information.

Purchase orders can be sent electronically to the e-mail you provide. Keep accurate and up-to-date information to ensure timely delivery. Multiple contacts other than a primary contact may be added (example: Accounts Payable, Accounts Receivable, etc.) for your convenience. Correctly identify all contacts during the registration process and frequently keep their information current.

Registering in VSS only takes a few minutes and makes it easier to do business with the City of Miami Beach.

Vendor Self-Service webpage: mbservices.miamibeachfl.gov/vss/default.aspx

NEW & EXISTING VENDORS

1. Visit the VSS portal at mbservices.miamibeachfl.gov/vss.

2. Click on “Login/Register.”

3. Click the link at the bottom of the page: “Don’t have an account? Sign up.”

4. Enter your email address, new password, and first and last name, and click “Sign Up.”

5. A verification email is sent from Community Access Identity to the email address entered. Verify and activate the account by clicking the “Activate account” button.

6. Sign in with the new email address and password created at mbservices.miamibeachfl.gov/vss

7. Enter the requested information on the page and follow the directions to complete the registration. You may be prompted to select a “Vendor Type” during registration. Please select “R” for Regular Vendor.

8. Review all information and attach a current W-9 form (required) and any supplier diversity certifications as indicated (if applicable).

This system allows us to streamline the procurement processes and utilize technology to better communicate with you. Please feel free to provide feedback regarding your registration experience. Should you have any questions and/or comments, submit them to vendorsupport@miamibeachfl.gov.

SUPPLIER DIVERSITY

The city has established a registry of LGBTQ-owned businesses as certified by the National LGBT Chamber of Commerce (NGLCC), and small and disadvantaged businesses as certified by Miami-Dade County.

PUBLIC WORKS

The Public Works Department is a multidisciplined department comprised of four divisions: Engineering, Greenspace Management, Operations and Sanitation. The department provides project management, planning, design, construction, maintenance, repairs and operation services for City infrastructure, including utility systems, roadways and greenways.

The City infrastructure managed by the Public Works Department includes:

24 city-owned bridges; 140 miles of streets; 242 miles of sidewalks; 200 miles of curb and gutter; 33 miles of alleyways; 7,487 streetlights; 1,275 landscape up-lights; 841 bollard lights, 286 miles of underground wiring; 180 miles of water distribution piping mains;

4 water storage tanks with total storage capacity of 14 million gallons;

6 water pumping stations; 13,550 water meters; 152 miles of sewer mains; 122 miles of sanitary gravity sewer pipes; 3,160 sanitary sewer manholes; 23 sewer pump stations; 110 miles of stormwater pipes; 367 stormwater outfalls; and more than 7,800 stormwater structures (stormwater manholes, storm drains and catch basins) and 49 stormwater pump stations.

Visit miamibeachfl.gov/publicworks for more information.

OPERATIONS DIVISION

The Operations Division is responsible for overseeing the operation and maintenance of the City’s water distribution, sewer (wastewater) collection, stormwater, street and street lighting systems. For any service requests and inquiries, submit your request via the City’s MB e-Gov Portal or by calling the 24/7/365 Control Room at 305.673.7625

SEWER (WASTEWATER) DIVISION

The Sewer (Wastewater) Division is responsible for operating and maintaining a reliable sanitary sewer system that protects public health and safety in compliance with all federal, state and local regulations. The Sewer Division maintains the city’s 122 miles of sanitary gravity sewer pipes and 3,160 sanitary sewer manholes.

STORMWATER DIVISION

The Stormwater Division is responsible for operating and maintaining a reliable stormwater collection, conveyance and treatment system that protects public health and safety in compliance with all federal, state and local regulations. The Stormwater Division cleans and maintains the City’s more than 7,800 stormwater structures (stormwater manholes, storm drains and catch basins), 367 outfalls and 49 pump stations.

PUMPING OPERATIONS SERVICES

The Pumping Operations Services team supports the water, sewer and stormwater divisions by operating the City’s 77 pump stations (6 water pump stations, 23 sewer pump stations and 58 stormwater pump stations), maintaining the City’s four (4) water storage tanks and managing the Control Room, which is a 24/7/365 support center for all city stakeholders.

STREETS AND STREET LIGHTING DIVISION

The Streets and Street Lighting Division is responsible for providing quality maintenance and repairs of city roads, sidewalks and street lighting infrastructure, including 140 miles of streets, 33 miles of alleys, 29 bridges (lights), 242 miles of sidewalk, 200 miles of curb and gutter, 7,300 linear feet of City-owned seawall and 7,200 streetlights. Per an interlocal agreement with Miami-Dade County, the City of Miami Beach Street Lighting Division maintains the following Florida Department of Transportation (FDOT) roadways: Collins Ave, Alton Road, Normandy Drive, 71 Street, Indian Creek Drive, 63 Street, Harding Avenue and 5 Street. It is important to know that Miami-Dade County maintains the street lighting located on Dade Boulevard, Pine Tree Drive, La Gorce Drive, the Venetian Causeway and 23 Street.

The City of Miami Beach purchases its water supply from the Miami-Dade County’s Water and Sewer Department (WASD), which is the entity that operates and manages the drinking water and wastewater service for the entire county. Call the Water Line at 305.448.SAVE (7283) for the latest information about water restrictions, drinking water treatment, lead information, water conservation, environmental tips and water-saving devices. WASD also provides free water conservation kits. For information on water conservation and water restrictions, please contact the South Florida Water Management District at 800.432.2045 (Florida only) or visit sfwmd.gov.

ENGINEERING DIVISION

The Engineering Division is comprised of seven sections: Planning and Design, Construction Management, Regulatory Compliance, Geographic Information Systems (GIS), Right-Of-Way (ROW) Management, Elevator Safety and ADA.

Planning and Design Section

The Planning and Design Section is responsible for managing master planning, hydraulic modeling and designs for infrastructure improvements citywide. It maintains current models of the city’s potable water distribution, sanitary sewer collection and stormwater conveyance systems. These models are used to manage short-term and long-term system upgrades. Master planning for each of these systems should be updated every five to ten years to guide the city’s infrastructure improvements in agreement with changes to the land use, environmental conditions and asset conditions.

This Section performs and manages designs, including drafting of plans and specifications for improvements to the city’s infrastructure. The section also maintains engineering and utility records.

Construction Management Section

The Construction Management Section is responsible for the implementation of projects, as well as field data acquisition and surveying. It performs inspections of ongoing construction projects for the City’s bridges, seawalls, storm sewer, sanitary sewer, water and street lighting systems. It manages contractors to ensure construction projects are delivered on schedule and on budget, and according to the design plans and specifications.

The survey team within the section provides surveys, legal descriptions, construction layouts, line and grade for water and sewer, streets, streetlights, and storm water improvements.

Regulatory Compliance Section

The Regulatory Compliance Section closely coordinates and reports to various regulatory agencies and ensures that the City utilities operate and are constructed in accordance to permits and all regulatory requirements. This section implements permit controls to ensure that reports to regulatory agencies are submitted timely and that permits are closed out for all City projects. It is also responsible for conducting plan reviews of the public and private projects within the City’s rights-of-way.

Right-of-Way Management Section

The Right-of-Way (ROW) Management Section oversees and issues permits for all activities within the public’s right-of-way, including utility connections, outdoor dining, lane/sidewalk closures and coordination of special events. The section conducts inspections of private and public projects that impact the right-of-way to insure these are constructed according to permitted plans.

This section regulates all activities in the right-of-way, supervises the processing of right-of-way construction permit applications and the collection of permit fees authorized by city codes and ordinances. Additional duties include processing requests for revocable permits, vacation of right-of-way and easements associated with right-of-way, preparing initial documents for inclusion in city Commission agenda, issuing and distributing plans to appropriate engineering staff for review and inspection, maintaining the information database for the permitting system and ROW Management. The Right-of-Way Manager acts as the liaison between city and contractual engineers, utility companies, engineering firms and/or city departments engaged in construction, among others.

Geographic Information Systems Section

The Geographic Information Systems (GIS) Section is the keeper of the maps of the city’s entire infrastructure, which includes water mains, sanitary sewer and stormwater systems, bridges and seawalls. It also maintains maps related to the location and status of projects and tasks performed by the Public Works Department, as well as several other City departments. GIS is a rapidly growing technological field that incorporates spatially related features with tabular data in order to assess real-world problems. At the simplest level, GIS can be thought of as a high-tech equivalent of a map. However, GIS is more than making a map. The real power in GIS is through using spatial and statistical methods to analyze attributes and geographic information. Environmental Systems Research Institute, Inc. (ESRI), the world leader in GIS software says:

A geographic information system is a computer-based tool for mapping and analyzing things that exist and events that happen on earth. GIS technology integrates common database operations such as query and statistical analysis with the unique visualization and geographic analysis benefits offered by maps.

Because at least 70 to 80 percent of the local government’s work involves land or geographically related issues or tasks, the City of Miami Beach is investing in GIS that can support or justify land-use decisions and help to manage services.

Americans with Disabilities Act Section

The City of Miami Beach-designated ADA Coordinator meets with the Disability Access Committee on a monthly basis to discuss accessibility related complaints, requests, ADA improvements or general information on the accessibility of programs or services.

The Americans with Disabilities Act of 1990 — or ADA — is not a person, an organization or an agency. The ADA is a federal law that gives civil rights’ protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state and local government services and telecommunications.

Any individual who believes that the City of Miami Beach has violated Title II of the ADA by denying access to its programs or services based on a disability may file a formal grievance with the ADA Office or specific department responsible for the program or service.

Any individual who requires an accommodation or auxiliary aid to participate in any City-sponsored activity or event, or any printed material in alternative formats, may submit such request with advance notice by calling 305.604.2489 Option 6, or click ADA Request. The City will not charge for providing such accommodations or auxiliary aids.

It has been a long-standing City policy to provide equal services and opportunities to all its citizens and employees in accordance with federal, state and county guidelines with regards to race, religion, national origin, age, sex or disability. The City of Miami Beach is proud to have passed the State of Florida’s first human rights ordinance prohibiting discrimination — including discrimination on the basis of sexual orientation — and providing for penalties upon violation of the ordinance.

Elevator Safety Section

Under Florida Statutes, Elevator Safety Act, Chapter 399, Rule 399.13, the Elevator Safety Section has been delegated the Jurisdictional Authority over elevators, escalators, moving walks, wheelchair lifts and related equipment in the City of Miami Beach. Pursuant to this contracted authority, the Elevator Safety Division is responsible for permitting the installation of new and the alteration of any existing vertical conveyances, including all inspections and tests, to certify that the work meets the requirements of ASME A17.1 and any other related codes in effect at the time the permit application is submitted. Additionally, the Elevator Safety Section is responsible to ascertain that the regulated vertical conveyances are safe for use by issuing an annual Certificate of Operation upon verification of an approved compliance inspection report and payment of fees.

The Elevator Safety Section is charged with enforcing Chapter 399, Florida Statutes (FS), Florida Elevator Safety Code, Chapter 61C-5 Florida Administrative Code, Chapter 30 of the Florida Building Code, the American Society of Mechanical Engineers (ASME) Safety Code for Elevators and Escalators, the State Fire Marshal’s Uniform Fire Safety Standards (NFPA 72), portions of the National Electrical Code (NEC 70) and the Americans with Disabilities Act.

Administrative support personnel located in the City of Miami Beach process elevator licenses and permits and verify that local elevator contractors are registered and licensed. The Elevator Safety Section also maintains inspection, accident and complaint data for response and follow-up. Annual service maintenance contract status verification and Certificate of Operation renewals are also part of the Elevator Safety Division.

The Elevator Safety Section inspectors conduct complaint investigations, private elevator inspector oversight, accident follow-up and on-site safety inspections as well as monitor licensees. Elevator Safety Section inspectors and pre-registered inspectors perform the required annual inspections and witnessing of tests. Only Certified Elevator Inspectors possessing the Qualified Elevator Inspector (QEI) credential registered with the DBPR/Bureau of Elevators and pre-registered with the City of Miami Beach are able to conduct elevator inspections.

Per Florida Elevator Safety Code, Chapter 61C-5, Rule 61C-5.006(5), Certificate of Operation renewal is the responsibility of the elevator owner or lessee, when owner responsibilities are specifically assigned by lease. It is the owner’s responsibility to make certain that any and all violations are reconciled and annual fees paid to ensure that the Certificate of Operation is not delayed.

SANITATION DIVISION

The Sanitation Division is responsible for the collection and disposal of residential garbage, trash and refuse generated at municipal buildings; the residential recycling program; sanitation inspections; street sweeping on public rights-of-way and collection and disposal of litter from public litter bins. Additionally, Sanitation oversees the cleaning and litter control for all surface parking lots citywide. Collection and disposal services for residential garbage is provided by a private hauler contracted by the City. Mobile and manual street sweeping and litter control programs are provided by the City, as are pressure cleaning crews throughout the Mixed Use Entertainment District.

Contact the Sanitation Division at 305.673.7616 for information on the disposal of garbage and refuse in residential areas, requirements for picking up garden/yard waste materials, disposal of discarded appliances, furniture, metals and junk as well as designated refuse areas for private refuse containers. The department is located at 140 MacArthur Causeway, Miami Beach, Florida 33139.

Residential/Garbage Trash Collection

Material that results from general housekeeping in your garbage can be collected from the back or side yard two times per week. Regular residential garbage does not have to be placed on the swale, the area in front of your home adjacent to the street. Waste Connections will collect residential waste from back or side yards. Cans or bags cannot weigh more than 50 pounds. Please place all garbage in bags inside your garbage can. Only material placed in the garbage can will be removed.

It is important to remember that you may not place your garbage out for collection more than 24 hours before your scheduled pickup. If a scheduled pickup is missed, please contact the Sanitation Division at 305.673.7616 before 4:30 p.m.

Route Information — Garbage/Trash Operations Division

• South Beach (South Pointe Drive to 41 Street, and islands) Monday - Thursday

• Mid Beach (41 Street to 67 Street) Tuesday - Friday

• North Beach (67 Street to 87 Terrace) Wednesday - Saturday

• Garbage will not be collected on Christmas Day. Collection will resume on your next scheduled pickup day.

Yard Waste

This is material from yard maintenance, including tree and shrub trimmings, grass clippings and palm fronds. All material must be placed in a container or bundled with a combined weight of less than 50 pounds. Each limb cannot exceed 4 feet in length or 4 inches in diameter. This material must be placed at the curb no earlier than 24 hours prior to your second pickup day. Gardeners must remove yard waste immediately following the work performed and properly dispose of the yard waste.

Bring green vegetative yard waste to 2800 Meridian Avenue from 7 a.m. to 5 p.m. Monday through Saturday. There is no charge to residents arriving in a car, pick-up truck or SUV. Commercial vans or trailers will be charged $12 per cubic yard. Please take identification that indicates you are a Miami Beach resident.

Wasteful Weekends

Let the first full weekend of the month be a wasteful one. Take your bulk trash to one of two dumpster locations from 8 a.m. to 6 p.m. on the first full weekend of every month. Miami Beach residents must present proof of residency (identification with a Miami Beach address and/or a utility bill along with photo identification) in order to take advantage of the two locations specified below:

• 140 MacArthur Causeway (Terminal Island)

• 75 Street and Dickens Avenue

Hazardous Waste

Leftover household products that contain corrosive, toxic, ignitable or reactive ingredients are considered to be “household hazardous waste.” These products contain hazardous ingredients that require special care when disposed of in order to protect human health and the quality of our environment. See the hazardous waste disposal options below:

• Biannual Household Hazardous Waste Events

• Check website for dates and times at miamibeachfl.gov/city-hall/publicworks/sanitation-division

• West Dade Home Chemical Collection Center

Wednesday to Sunday | 9 a.m. to 5 p.m. 8801 NW 58 St., Doral, Florida 33178

• South Dade Home Chemical Collection Center

Wednesday to Sunday | 9 a.m. to 5 p.m. 23707 SW 97 Ave. - Gate B, Homestead, Florida 33032

Illegal Disposal

All residents should be advised that under the City of Miami Beach Code, the illegal disposal of garden trash, tree and shrubbery trash as well as special handling trash is a violation of the city code. Violations may result in the issuance of citations. Anyone caught illegally dumping will be billed for all trash/waste removal charges, including labor, equipment and dumping fees in addition to an administrative fee. Interest will accrue at 10% per annum until paid as provided by the City Code. Unpaid charges may result in a lien placed upon your property. Please call 305.604.2489 to obtain more information on illegal disposal.

Electronics Recycling

Phones, computers and other electronic equipment can be recycled at the city’s Green Waste Facility at 2800 Meridian Ave, Monday through Saturday from 7 a.m. to 5 p.m.

Miami-Dade Solid Waste

Call 311 for Miami-Dade County information.

Bulk Waste

Each resident is entitled to six free on-call bulk waste collections (pickups) per calendar year. Once a resident has used up all six bulk waste pickups, additional pickups may be scheduled at $20 per cubic yard. Call to schedule an appointment before you set any bulk waste at the curb. By setting your bulky waste out the night before your scheduled pickup, the city will remain neat and orderly. Simply call Waste Connection’s Customer Care line to schedule your pickup within seven working days. Your items will be picked up on the day of your appointment. Please call 786.515.2726 for additional information on bulk waste.

Recycling

• Recycling is the law in Miami Beach and all properties are required to have a single stream recycling program in place.

• For single-family residences and multifamily buildings of eight units or less that are on city garbage collection service, recyclables are collected every Wednesday from your curbside by Coastal Waste and Recycling. Place all containers and paper fibers mixed together in one single container instead of being sorted into separate commodities (newspaper, cardboard, plastic, glass, etc.) Multifamily residences with eight units or more must sign up for recycling service through a licensed waste hauler. Pickup dates vary depending on your service provider.

Textile Recycling

Clothes, shoes and other household textiles can be dropped off 24/7 at the locations below. All proceeds go to supporting sustainability programs.

GREENSPACE MANAGEMENT DIVISION

The Greenspace Management Division of the Public Works Department’s primary directive is to promote the health, vitality, sustainability and resiliency of the vegetation in all the City of Miami Beach’s rights-of-way, specifically the gateways to the city, city green spaces that are not dedicated parks, municipal buildings, parking facilities, coastal areas and the Lincoln Road Mall. Please call 305.673.7080 if you need any additional information on greenspace.

To accomplish this, Greenspace Management utilizes a small, highly skilled team of versatile landscape maintenance and administrative professionals who blend the art of environmental design with the science of horticulture and the latest advancements in plant installation and care.

The Division consists of three sections: Landscape Maintenance Contract Administration, Operations Team and Emergency Landscape and Tree Response. The Landscape Maintenance Contract Administration team is responsible for the supervision of all contracted landscape maintenance activities in the city. The team inspects the work performed by landscape contractors to ensure that the city receives the highest level of service as outlined in the landscape maintenance service agreements. The Operations Team participates in the design, installation, and management of small-scale landscape projects citywide. The Emergency Landscape and Tree Response Team responds to emergency landscape issues that require swift action from a team of professionals that know the city ‘inside and out.’ The team also handles requests pertaining to the pruning of hazardous trees and palms on City-owned or -controlled property.

Greenspace Management is committed to the proliferation of the city’s urban tree canopy and the protection of our natural environment through the use of FloridaFriendly Landscaping Principles and Integrated Pest Management Protocol as guiding principles when introducing plant species into our communities, conserving water and combating undesirable plants and pests.

REAL ESTATE TAXES

305.270.4916

Real estate property taxes are due November 1 for homeowners in Miami-Dade County. Becoming delinquent subjects you to additional charges after March 31.

Applications are available at the Tax Collector’s Office located at 140 West Flagler Street, 14th floor, Miami, Florida 33130 and at the South Dade Government Center, 10710 SW 211 Street, Room 104, Cutler Bay, Florida 33189. Please call 305.270.4916 for additional information on real estate taxes.

TOURISM AND CULTURE

SPECIAL EVENTS

The City of Miami Beach welcomes a variety of special events that enrich the cultural fabric of our city for both visitors and residents alike. From spectacular beaches to charming streets and world-class hotels, Miami Beach offers a distinctive tropical backdrop for spectacular events. The Special Event Permit process is a review and approval process that requires various City departments to review and approve their portion of the permit. After all requirements are met, the Special Events permit is issued. The process includes Neighborhood Review, business or residents sign-offs, Fire approval on master site plan, Building permits, Public Works permits, staffing of City services such as Police, Fire, Parking, Parks and Ocean Rescue, among other requirements specific to the event. The Special Events office issues an array of permits on public property or inside private commercial property depending on specific uses.

Ambient Entertainment Permit – are issued annually for restaurants seeking to provide indoor ambient entertainment in zoned districts where entertainment is permitted on conditional use.

Ceremonies and Team Building Permits – are issued for simple wedding ceremonies and corporate team building.

Demonstration Letters – the right to demonstrate is a First Amendment right. This is a notification to City services to ensure public safety on any upcoming demonstrations or rallies.

Community Arts and Culture Permits – are issued for re-occurring uses of a public space with non-permanent features/fixtures, major temporary structures or City services in various places throughout the City of Miami Beach (Rue Vendome, Collins Parks, Lummus Park and Lincoln Road). To qualify for this permit type, the applicant must be a Business Improvement District (“BID”) or Neighborhood Association. The purpose of this permit is to encourage small events and showcase local arts and cultural initiatives.

Pop-Up Venue Permits – are issued for temporary retail spaces that can be used to promote and sell products of all types, ranging from food and beverage, clothing or unique gifts.

Special Event Permits – are issued for events on public property or inside private commercial property and they range from community events, marathons, festivals, corporate functions and beach concerts, among others.

Special Event Sponsorship Program – to apply for financial assistance and in-kind support for events that attract quality events and promote community engagement in Miami Beach.

Temporary Sampling Permits – are issued for product sampling on public property.

Business openings with elements on the right of way may require additional permitting from the Public Works Department. Please visit miamibeachfl.gov/ city-hall/tourism-culture/special-events for more information on all permits and for contact information.

Please note: If approval of the proposed event is delayed such that the event cannot be held on the date(s) and time(s) specified in the permit application, or if the event is not approved at all, the City will not be held liable for any expense(s), losses, liabilities or other inconveniences incurred by the applicant as a result of same.

FILM & PRINT PERMITS

The Film & Print Division of the Tourism and Culture Department supports film, photography and television productions, including film permitting in public areas and residential neighborhoods. Please visit miamibeachfl.gov/city-hall/ tourism-culture/film-print for information on permit requirements and instructions on how to apply.

TRANSPORTATION

1755 MERIDIAN AVENUE | 305.673.7514

TROLLEYS

Let us do the driving! Miami Beach’s FREE citywide trolley provides a reliable transportation alternative complementing the existing transit network and providing a connection to regional transit routes, improving the mobility and the quality of life for residents and visitors alike. The popular trolley service operates 15 hours each day, seven days per week, from 8 a.m. to 11 p.m.

TROLLEY ROUTES

• South Beach Loop • Middle Beach Loop

• Collins Express • North Beach Loop

• For a full list of trolley stops, visit miamibeachtrolley.com

HOURS OF OPERATION

Monday through Sunday from 8 a.m. to 11 p.m.

CITI BIKE BICYCLE SHAREING PROGRAM

The City of Miami Beach, in collaboration with Citi Bike, provides residents and visitors with an extra transportation option for traveling around the city through a bike sharing and rental program. To learn more about bike share membership or hourly rentals, visit citibikemiami.com.

The City of Miami Beach Transportation and Mobility Department is currently offering the following on-demand transit service programs to the public:

• On-Demand Transit Service for Seniors

The City of Miami Beach offers an on-demand Freebee service for residents 65 and older living in affordable housing facilities throughout the city. Service is provided to/from approximately 40 senior facilities located in South, Mid and North Beach and the closest Publix supermarket or pharmacy. The service is also available to Miami Beach seniors who participate in any of the senior programs provided by UNIDAD, Jewish Community Services or Little Havana Activities and Nutrition Center (advanced registration with Freebee is required). The service operates seven days a week from 7 a.m. to 5:30 p.m. For ADA compliant vehicles to accommodate wheelchairs, car seats, booster seats, etc., please contact Freebee one hour ahead of time.

• Mid Beach On-Demand Transit Service

The Mid Beach Freebee service provides first/last mile connectivity in areas of Mid Beach that are not served or are underserved by the Miami Beach trolley or Miami-Dade County bus services. Additionally, the service connects to transit hubs outside the Mid Beach service area, where riders can transfer to the Miami Beach trolley or Miami-Dade County bus routes.

• North Beach On-Demand Transit Service

The city expanded its free Freebee on-demand transit service to North Beach to help mitigate the impact of Miami-Dade County’s discontinuation of Bus Route 115 on our community.

For ADA-compliant vehicles to accommodate wheelchairs, car seats, booster seats, etc., please contact Freebee one hour ahead of time.

To request a ride, download the RIDE FREEBEE mobile app or call 855.918.3733. For more information visit, mbfreebee.com

STAY CONNECTED

CUSTOMER SERVICE HOTLINE

305.604.CITY (2489) City operators are available during regular business hours (weekdays from 8:30 a.m. to 6 p.m., except holidays) to provide information about municipal services and connect callers with the most appropriate department to handle resident issues. Calls related to noise or parking concerns will be routed directly to a dispatcher during nonbusiness hours.

EMAIL NEWSLETTERS

Sign up to receive important information straight to your inbox, including our biweekly e-newsletter with the latest city news and events. Visit miamibeachfl. gov/subscriptions to sign up and select specific areas of interest.

EVENTS CALENDAR

Visit miamibeachfl.gov/calendar to view all upcoming city meetings and events. You can filter the results by category.

SOCIAL MEDIA

Follow the city’s various social media channels for valuable information on current initiatives, services, events and more!

CITY OF MIAMI BEACH

@CityofMiamiBeach

@MiamiBeachNews

City of Miami Beach

@CityofMiamiBeachTV

TEXT MESSAGES

FIRE DEPARTMENT

@MiamiBeachFire

POLICE DEPARTMENT

@MiamiBeachPD

To receive real-time text messages that alert residents of any citywide emergency or major traffic impact, text MBAlert to 888777

MB MAGAZINE

The city’s glossy, bilingual quarterly publication, MB magazine, plays an important role in keeping residents informed with articles highlighting city initiatives, programs, relevant news and more. With compelling writing and imagery, MB consistently ranks on resident surveys as the #1 source for municipal information.

The magazine is mailed to all Miami Beach households, and is available at various city-owned facilities. Browse through current and past publications of MB magazine digitally via issuu.com/cityofmiamibeach

For advertising opportunities, email marketing@miamibeachfl.gov.

MBTV

Miami Beach’s government-access television channel broadcasts on Breezeline channel 660, AT&T U-verse channel 99 (within the City of Miami Beach), Roku (video streaming player) and the city’s website, which is viewable from all browsers and mobile devices. Programming includes meetings, public service announcements, city spotlights and special programs covering topics such as hurricane preparedness, homeless outreach, resiliency, transportation and more. MBTV original videos are also available on the city’s YouTube channel.

COMMISSION, COMMITTEE & LAND USE BOARD MEETINGS

All City Commission, Committee and Land Use meetings are broadcast live via MBTV, Zoom and the city’s Facebook page. The public can participate either in-person or virtually by using the Zoom app on their smartphones or computer as well as by telephone with a dial-in number. Members of the public wishing to speak can select the “raise hand” icon on the Zoom app or press *9 on their telephone keypad. Meeting locations and Zoom link details are always listed on the Events Calendar.

THERE’S AN APP FOR THAT!

MIAMI BEACH GOV APP

Download the official City of Miami Beach app! Report a concern, track the city’s free trolleys, make payments and more — right at your fingertips.

PARKING APPS

Parking payments can be made via the ParkMobile or PayByPhone apps for metered parking and municipal parking garages.

MB RISING ABOVE APP

As a coastal barrier island, Miami Beach is a living laboratory for climate change. Learn more about the city’s efforts to be resilient by downloading the Miami Beach Rising Above app or by visiting mbrisingabove.com

KNOW THE DIGITS

CITY HOTLINE

305.604.CITY (2489)

We know that when the city hotline rings, it can mean a plethora of things. Let us solve whatever problem or concern you have by immediately directing you to the appropriate department to handle the issue in a timely manner. The automated phone menu will direct you to frequently-called departments or divisions. During business hours (8:30 a.m. to 5:30 p.m.), an operator can assist or transfer you to the appropriate person. Outside business hours, calls for noise or parking are rerouted to a dispatcher.

MIAMI-DADE COUNTY

MIAMI-DADE COUNTY ENVIRONMENTAL RESOURCES MANAGEMENT

miamidade.gov/environment

The Miami-Dade County Environmental Resources Management implements monitoring, education, restoration, regulatory and land management programs to protect water quality, drinking water supply, air quality and natural resources that are vital to the health and well-being of all Miami-Dade County residents, visitors and the ecosystem.

GREATER MIAMI LGBTQ CHAMBER OF COMMERCE gaybizmiami.com

The Greater Miami LGBTQ Chamber of Commerce (MDGLCC) is the largest not-forprofit corporation in the county for gay and lesbian businesses. With membership on the rise, the Chamber’s mission is to promote a unified and thriving gay and gay-friendly business and professional community throughout Miami-Dade County.

MIAMI-DADE COUNTY DEPARTMENT OF TRANSPORTATION AND PUBLIC WORKS

miamidade.gov/transportation

The department engineers, constructs and maintains the County’s roads, bridges, canals, sidewalks, street signs, pavement markings, traffic signals, street lights and stormwater drainage facilities. It also maintains landscapes along the public rightsof-way of Miami-Dade County.

STATE OF FLORIDA

DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATION

myfloridalicense.com/hotels-restaurants/licensing/general 850.487.1395

Florida law requires owners of new public food service or lodging establishments, and new owners of existing establishments, to obtain a license from the department before commencing operation.

DIVISION

OF ALCOHOLIC BEVERAGES AND TOBACCO (ATF)

myfloridalicense.com/alcoholic-beverages-and-tobacco/licensing 850.487.1395

FLORIDA BUILDING CODES codes.iccsafe.org/codes/florida

FLORIDA DIVISION OF CORPORATIONS dos.myflorida.com/sunbiz 850.245.6051 corphelp@dos.myflorida.com

FLORIDA DEPARTMENT OF ENVIRONMENTAL PROTECTION (DEP) floridadep.gov/about-dep

The DEP protects, conserves and manages Florida’s natural resources and enforces the State’s environmental laws. The Department’s regulatory priorities include administering Florida’s air pollution control programs to best protect human health; protecting and restoring water quality; managing hazardous waste and cleanups; overseeing beach restorations; and reviewing applications for power plants, transmission lines and natural gas pipelines. In addition, DEP’s six District Offices ensure statewide compliance with department rules.

FLORIDA POWER & LIGHT COMPANY

fpl.com

Florida Power & Light Company serves approximately 4.6 million customer accounts in Florida and is the largest rate-regulated utility in Florida and the thirdlargest in the United States.

STATE OF FLORIDA DEPARTMENT OF REVENUE

floridarevenue.com/taxes/eservices/Pages/registration.aspx

850.488.6800

emailDOR@floridarevenue.com

FLORIDA SECRETARY OF STATE

R.A. Gray Building

500 South Bronough Street Tallahassee, Florida 32399-0250

dos.myflorida.com

850.245.6500

secretaryofstate@dos.myflorida.com

TECO PEOPLES GAS

peoplesgas.com

Peoples Gas provides natural gas service to Miami-Dade County. For more than 115 years, Peoples Gas has provided Florida residents and businesses with reliable, environmentally friendly, economical natural gas products and service.

FLORIDA DEPARTMENT OF TRANSPORTATION DISTRICT SIX (FDOT)

fdotmiamidade.com

District Six is responsible for planning, designing, building and maintaining all State-owned roadways and bridges in Miami-Dade and Monroe counties. The district is home to 2,553,400 people. Its roads are traveled more than 30.8 million miles daily. FDOT has several construction projects within City of Miami Beach limits. For additional information, please access their website above.

SOUTH FLORIDA WATER MANAGEMENT DISTRICT

sfwmd.gov

The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.9 million residents. The agency is responsible for managing and protecting the water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.

FEDERAL OFFICES

INTERNAL REVENUE SERVICE irs.gov

800.829.1040