How to make a Request

The toolkit acts as a catalog of what services Creative Services currently provides. It should be used in tandem with the City of San Diego’s Visual Style Guide, any templates or forms provided and your Communications Plan.

STEP 1: Gather your assets, creative briefs and project details. (Size, file types, deadline, CommD plan, budget, creative brief, final copy, etc.)

STEP 2: Assess your deadline, finalize your copy and bullet points with your department, and clarify who is involved in the approval process and has the final say. (i.e. You have confirmed with your department that the copy you are submitting is finalized and will not be subject to change)

STEP 3: Access the CityNet portal and be as thorough as possible. Once logged in, navigate to the left hand side under request forms and find the appropriate form. It is important that you fill out as many fields as possible with as much information you can. Sometimes a seemingly useless fact can be helpful in the creative process.

STEP 4: Submit your request and wait for a response.

Why are details important?

In order to operate effectively and efficient, we rely on details and data to help determine budgets, staffing, and so much more. These details help ensure that accurate assessments are made.