Keeping in Touch March 2024

STARTINGTHEYEAR STRONG

March continues to be a very busy month at Clubs SA as the Roadshows continue in the South Metro Area after a successful North Metro Roadshow. With the launch of the Club Development Program comes the release of new training modules to assist your Club Read ahead all the exciting initiatives to look forward to this year

Starting theyearstrong!

The Clubs SA team have hit the ground running already this year, with a huge range of new initiatives, roadshows, webinars, regional meetings, training modules and of course the Annual Clubs SA Clubs & Community Awards 2024 all planned for the year ahead. It’s going to be a big one!

We launched into February with a trip to Queensland with the Chef winners and nominees from last year’s Annual Clubs SA Clubs and Community Awards all thanks to our Corporate Partners, Stoddart Food Service Equipment What an amazing experience and reward for our Club Chefs and Cooks Stoddart spoilt us with a grand tour of their showroom, demo kitchen and operating facilities. A huge thank you to Chris Baggaley and Sam McMahon from Stoddart for making this trip happen and to all the Stoddart team for hosting us A wonderful experience was had by all.

Our 2024 Roadshows have also begun with our first at Hockey SA for the North Metro region We covered some great topics on food safety, mental health awareness, reviewing your kitchen and bars to ensure safety and efficiency, insurance for your clubs and people, the Club Development Program plus some other great industry updates It was wonderful to get together to share information between our clubs, gain further insights from our Corporate Partners and enjoy a drink and a bite to eat. Special thanks to Stoddart for providing food and beverages on the day, Samuel Smith & Sons for the lovely wine and big thanks to TAB, Insurance Advisernet, and HCH.

Have you registered to join us on March 14th at South Adelaide Football Club yet? All welcome to register Don’t miss out!

Tehana Aikman, Marketing, Sponsorship & Events Manager

In other exciting news, we are very pleased to announce Entain Venues have upgraded their Partnership with us at Clubs SA to a Diamond Partner

Mark Sturdy, General Manager, Entain Venues says “We are excited to extend and upgrade our agreement with Clubs SA following on a great initial partnership that commenced in 2023 We are a growth and innovation focused business with a commitment to creating reasons for people to visit their local club 7 days a week.”

It’s important for us a Clubs SA to align ourselves with Partners, who provide services and products to our member clubs that benefit and add value We thank all our Corporate Partners for their ongoing support and encourage our Clubs to reach out to any of our Corporate Partners as the first point of contact when researching specific services or products. Many of our Partners are heavily involved in various roles in their own Clubs within their own communities Clubs SA encourages it’s members to support the businesses that support our industry.

Finally, as we move forward into 2024, the Clubs SA team are continually focused on improving our services and technology for our member Clubs We are excited to share that we will be launching a new website in 2024. This project takes a number of months of planning and development The new website will improve navigation around the website, allow members to locate key items and calendar events easily and continue to highlight the great things Clubs are doing in the community. Stay tuned!

NORTHMETRO ROADSHOW

PROVIDINGCLUBS PROVIDINGCLUBS

WITHTHE WITHTHETOOLSTOTHRIVE TOOLSTOTHRIVE

It was a great morning!

Thank you to all the presenters. Kerry

I want to thank Clubs SA Finding out how you support us in so many additional areas. It’s been fantastic! Angelo, Casa D'Abruzzo Molise Club

Free kitchen audit! Seriously, this is such a great opportunity for Clubs SA Members

Kate McPhee, Liquorice Allsorts

Normanville SurfLifeSavingClub: EnhancingSafetyandCommunitySpirit

Nestled on the shores of one of South Australia's most picturesque beaches, the Normanville Surf Life Saving Club (NSLC) stands as a beacon of safety and community spirit Situated along the iconic Normanville Foreshore, this club has recently undergone a remarkable transformation, with the grand opening in December 2023 of the brand new clubrooms and the Aqua Blue Café/Kiosk This $7 million redevelopment project, a collaborative effort between the State Government, the District Council of Yankalilla, and the NSLC, signifies a significant

commitment to bolstering beach safety and enhancing recreational amenities in the area At the heart of the NSLC's mission is the safety and well-being of beachgoers Equipped with dedicated lifeguards and rescue equipment, the club plays a pivotal role in ensuring a secure environment for all visitors Recent upgrades to the facilities include a new access ramp to the beach and a strategically relocated first aid room, facilitating quicker emergency responses and improved accessibility for both beach patrols and ambulance services

The newly unveiled Aqua Blue Café/Kiosk adds an enticing culinary dimension to the Normanville Foreshore Conveniently located downstairs, the kiosk offers a tempting array of quick and delicious takeaway options, ranging from ice cream to fish and chips, catering to the cravings of beach enthusiasts on the move. For those seeking a more leisurely dining experience, the Aqua Blue Café upstairs promises panoramic views of the coast and a menu that celebrates the region's abundant seafood offerings.

The revamped NSLC clubrooms serve as the vibrant heart of Normanville's beachside

activity. With a casual atmosphere and a range of dining options, including classic pub fare and refreshing beverages, the clubroom invites patrons to unwind and soak in the stunning coastal lifestyle

Beyond its role in beach safety, the NSLC fosters a sense of community spirit that resonates with locals and visitors alike With its newly upgraded facilities and diverse dining options, the club serves as a gathering place where families and friends can come together to enjoy the beauty of the beach and each other's company

Christine Carter, Membership Manager recently met three Presidents of Normanville Surf Life Saving Club: Dave (current), Simon (inaugural) Murray (past)

THEGRANTSYOUNEED THEGRANTSYOUNEED

InfrastructureandParticipation Program

The objective of the The Power of Her - Infrastructure and Participation Program (IPP) is to build on and deepen the legacy of the 2023 FIFA Women’s World Cup by providing funding for dedicated facilities, improvements to facilities, equipment and programs for girls’ and women’s sport in South Australia. Successful projects will foster and enhance the participation of female athletes in sport by addressing key challenges and barriers to female participation

Further grants and other funding available to Clubs can be accessed under the Membership tab on the Clubs SA website as shown below.:

QueenslandCulinaryAdventure

A big thank you to Stoddart Foodservice Equipment for hosting an epic Stoddart culinary adventure in February for us at their head office and demo kitchen We were all completely spoilt, with heads full of knowledge and bellies full of food We have come away with new creative ideas, long wish lists for food service equipment and the added bonus of new solid connections between our Club Chefs and Cooks.

After hosting the winners of the recent Club SA Chef’s challenge in our Brisbane Headquarters, with all attendees being treated to 2 days of delightful food and product information sessions, Stoddart is proud to introduce a brand new product line to market Those who attended were lucky enough to be the first in the country to see and touch the new Aristarco range of Dishwashers

Introducing ARISTARCO – Made for Washing

Helping you achieve unparalleled cleanliness and efficiency

Aristarco has dedicated years to the meticulous research and discerning selection of materials for the creation of premium dishwashers Established in 1956, Aristarco is manufactured in Italy and is distributed across over 90 countries worldwide, Aristarco dishwashers represent durability, reliability, and functionality and seamlessly blend stylish European design with high Australian standards 100% manufactured in Italy, distributed in Australia exclusively by Stoddart

Stoddart offers a range of Aristarco dishwashers to suit any establishment including:

Undercounter glasswashers & dishwashers that are perfect for cafés and bars where space is a premium; as well as Hood-type & XL hood-type dishwashers, with optional Energy Saving Device, ideal for kitchens that require powerful and efficient washing

The E-Management controller, intuitive to use and provides comprehensive operating information.

Utilising a colour-coded start button and LCD display, the E-Management controller allows the user to access core functions such as: Self-cleaning; Automatic Start; Energy savings function; Soft start for delicate items; Self-analysis & diagnostics; 4 wash programmes

The controller communicates essential information like current program, errors, service reminders, cycle count, and prompts users to run tank water drain and refill.

Built to tackle the heaviest loads.

Stainless-steel wash arms and filters ensure longevity in what is traditionally considered fragile components A pressed wash tank with rounded corners prevents build-up of debris. The boiler is made from 3mm thick stainless steel, with the additional thickness protecting units that use a hard water supply. Double skin construction has been sued in essential areas to reinforce and insulate heat and sound The Premium Rinse System utilised guarantees correct water pressure and temperature in poor water service installations

Designed to save energy and reduce carbon footprint from manufacturing to daily use.

The entire manufacturing process occurs in Italy with all materials sourced locally Aristarco units are designed with long-term savings for the end user in mind, with special considerations taken to minimise energy use as well as water & chemical consumption every wash.

To explore the full range of products available, view the Stoddart website –www stoddart com au – or contact Stoddart today on 1300 79 1954 or email info@stoddart com au

DRUG&ALCOHOLTESTING DRUG&ALCOHOLTESTING NEEDFORANAPPROPRIATE NEEDFORANAPPROPRIATE POLICY POLICY

Whilst hopefully a situation doesn’t arise requiring this, there may be times where a club wants to test some or all or their workers for drugs and/or alcohol When intending to do so however it is important that clubs understand the requirements and the vital need to have a proper drug and alcohol policy in place.

It can be legal to drug and alcohol test people in the workplace as business will have obligations to ensure a safe and healthy workplace as well as duties of care for those on its premises. A proper drug and alcohol policy however is needed When someone is tested, especially in the case of random testing, it is of utmost importance a policy is in place that makes the worker aware that they may be subject to testing and in what manner Where testing has occurred without the presence of a clear policy it could risk being found to have not been done fairly or correctly and/or be a breach of someone’s privacy.

When implementing a policy a club must always ensure that they properly make employees aware of its contents and give them the chance to understand and comment on it before it comes into force. Failure to do so can then later cause issues with whether they were properly bound by the terms of the policy or not In addition to this, it is always recommended that employees have something in their contract that specifies they accept to abide by all workplace policies and procedures Clubs

could also have a worker sign something acknowledging they have read and understood a particular policy or procedure

A template drug and alcohol policy and other useful policy templates are available on Clubs SA’s members only site. Clubs can look to alter the template drug and alcohol policy to better suit their specific needs and wants or develop their own, however overall a club needs to ensure such a policy clearly specifies such things as:

the circumstances in which testing can occur in the workplace;

the means of testing applied (e g can you do just saliva testing or also urine testing);

the types of substances that can be tested for;

the consequences of returning a nonnegative test (this is what it is called if someone doesn’t return a negative test as it has to be confirmed by a lab) or refusing to submit to a test without reasonable cause; and any support that might be available to someone

When an instant drug or alcohol test is utilised and it comes back with a nonnegative result it must then be sent for confirmation to a lab as the first non-lab test is not always accurate.

Another important thing for clubs to be aware of is what disciplinary action can and should be taken if someone were to

return a non-negative test and this is later confirmed by a subsequent test.

Clubs need to be aware that there are certainly risks where the policy states termination will occur where someone breaches the policy regardless of if this is the first time and the lack of other warnings or issues. These types of policies are often fraught with risks as there have been a number of occasions in which decisions have found dismissal for the first failure of a test to be harsh or unreasonable.

Only in very high risk areas such as mining has it been found that a “zero tolerance” policy can generally be justified and in other instances it will have to be argued why their position was so safety critical, other circumstances deemed this fair etc Mitigating circumstances such as any other disciplinary issues, length of service and nature of the breach can also factor into whether someone being dismissed for a breach of a drug and alcohol policy is harsh or not

Rhys Braybrook, Workplace Relations & Policy Manager

PAYMENTFORTRAINING PAYMENTFORTRAINING &WORKMEETINGS &WORKMEETINGS

A question I have been asked by a few members has been whether an employee needs to be paid for the time they spend attending training or at a meeting

Beginning with time spent training, an employee has to be paid for time spent in training if it is deemed to be part of their “employment relationship”.

In determining this, firstly if an employee has been asked by their employer to attend training and it is compulsory then this will be a clear indication that it does fall within their employment relationship Where this occurs an employee will have to be paid for the time they spend at training

A Federal Court case also highlighted a number of other factors that can point towards training being within the course of someone’s employment relationship such as: Where the training was authorised by the employer

The employer obtains a direct benefit from them undertaking the training

It is closely connected to the employees essential duties

The training was designed to increase proficiency in their current job

Failure to attend would likely adversely impact their employment

Training was completed during ordinary hours of work

The above applies to training and meetings attended by any type of employee e.g. casual, part-time and full-time employees. The timing of the training or meeting can also have implications for what the employee is owed e g if it occurs at a time that incurs overtime or penalty rates.

Due to the above clubs should look to schedule any meetings or training for employees that is part of their employment relationship on days and times they would already be working or would ordinarily work Clubs should also look to avoid times where it may incur additional significant penalties such as overtime rates or at times that will generally be unreasonable or an inconvenience.

Rhys Braybrook, Workplace Relations & Policy Mana

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THEPOWEROFVOLUNTEERS THEPOWEROFVOLUNTEERS

MURRAY BRIDGE RSL BOWLING CLUB

Over the last couple of months the Murray Bridge RSL Bowling Club have been enjoying their new greens! At the end of January they unveiled their stunning new greens! A massive shoutout to the incredible volunteers who dedicated their ti t k thi h W love to see our member clubs making great use of grants a developments happen! Well d

Stand 63

20 and 21 March 2024

Brisbane Convention and Exhibition Centre

TAB, MAX and SKY are proud to be the major sponsors of the 2024 Australasian Hospitality and Gaming Expo – one of Australia’s biggest industry events. Join the Tabcorp team as they showcase the very latest enhancements across wagering, gaming, and entertainment Discover more about live racing & sports vision, Next Gen TAB venues, innovative gaming, insights, data solutions, and more!

Meet with TAB and MAX

WHAT ARE YOU PREPARED TO LOSE TODAY?

For free and confidential support call 1800 858 858 or visit www.gamblinghelponline.org.au/

IGT Lifts the Game at AHG 2024!

IGT is set to showcase its latest product offering at the upcoming Australasian Hospitality and Gaming Expo (AHG) in Brisbane on 20-21 March, including the new Peak cabinet range, innovative games and systems solutions - designed to lift variety and entertainment across the gaming floor

Offering global performers, enhanced player-favourites and new gameplay features, the new link and standalone game line-up on show will include:

• Balloon Link™ - it’s up, up and away with this new link series and its new ‘Gamble Quest’ feature, which provides the chance to duplicate wins This link is compatible with ‘O’ Link and available exclusively on IGT’s PeakDual27 cabinet.

• Hyper Hits Respins™ – proven performer, Hyper Hits, is back with a new Respin feature that provides the opportunity for enhanced 5-of-a-kind wins,

• Fortune Koi™ - this new SAP series elevates player favourite Hold ‘n’ Spin gameplay with a multiplier variation and a different math model for each of the four games

• Magic Treasures™ - brings IGT’s global performer to the Australian market and offers cashon-reel prizes and multiple bonus features.

Visitors will also be able to experience recently released titles including Prosperity Link – a proven global performer, now enjoying strong performance in Australia; and Boost It Up with additional retrigger opportunities and new point of difference - the introduction of two MAJOR jackpots.

Providing the perfect platform for the games on show is IGT’s new Peak cabinet series including the PeakDual27™ and PeakCuve49™ With all of the popular features from IGT’s Crystal cabinet series, the Peak series offers seamless curved screen game play transitions and an ergonomic dynamic player panel featuring dual ‘bash’ buttons.

IGT’s ADVANTAGE CLUB™ system enables venues to be more agile, competitive and delivers a frictionless user experience in the move toward digital and cashless, meaning easier and faster player adoption The IGT systems team will be in action at the expo demonstrating exciting products designed for the local gaming market including IGT’s digital wallet and Service Window - solutions which are ready for the digital and cashless evolution that will soon be a player expectation across Australian gaming venues

To find out more, contact Bill Maglaris 0411 283 265

ACCOUNTING

Perks

ATMs

Banktech

Andale

Carlton

Perks

HCH

Stoddart

Bunnings

Elmac

CLUBS SA BUSINESS DIRECTORY

KITCHEN & BAR EQUIPMENT

Andale - 8234 0388

HCH - 8369 2699

CLUBS SA ENCOURAGES ITS MEMBERS TO SUPPORT THE BUSINESSES THAT SUPPORT OUR INDUSTRY

Stoddart Manufacturing - 0427 106 103

LOTTERIES

SA Lotteries - 131 868

PROMOTIONAL MATERIALS & SIGNAGE

The Banner Crew - 8240 0242

POINT OF SALE EQUIPMENT

H&L Australia - 1800 778 340

BePoz - 0418 172 169

QUIZ NIGHTS/TRIVIA

Entain Venues (Quizzame/InnQUIZitive) - 0410 529 372

SCREENS & SIGNAGE

Big Screen Video - 0402 339 004

SNACK FOODS

Priority Health - 0449 791 688

SOFT DRINK SUPPLIERS

Coca-Cola EuroPacific - 132 652

SPIRIT SUPPLIERS

Australian Liquor Marketers - 8405 7738

Coca-Cola EuroPacific - 132 652

Vintage House Wine & Spirits - 1300 769 266

STAFF TRAINING

Complete Hospitality Training Skills - 8290 2200

St Johns - 1300 360 455

SPORTS & RACING VISION

Sky Racing - 02 9452 8400

SUPERANNUATION

Hostplus - 1300 467 875

WAGERING

Tabcorp - 1800 177 723

WEBSITES & MARKETING

Jigsaw Marketing Solutions - 0402 530 452

WINE SUPPLIERS

ALM - 8405 7738

Samuel Smith & Son - 0455 663 370

Vintage House Wine & Spirits - 1300 769 266

Clubs SA

PETER APOSTOLOPOULOS

E: ceo@clubssa com au

M: 0417 111 431

ANNIE BURGESS

Office & Finance Coordinator

E: officecoordinator@clubssa com au

P: 8290 2200

CHRISTINE CARTER

Membership Manager

E: ccarter@clubssa com au

M: 0437 959 589

RHYS BRAYBROOK

WR and Policy Manager

E: workplacerelations@clubssa com au

M: 0448 273 355

TEHANA AIKMAN

Sponsorship & Events Manager

E: taikman@clubssa com au

M: 0467 777 157

CHTS

DEE SLADE

Business Development & Training Manager

E: dslade@chts222.com.au

M: 0403 388 374

EMMA MCCASKILL

Head of Facilitation

E: emccaskill@chts222 com au

P: 8290 2200

Club Safe

PETER APOSTOLOPOULOS

Club Safe - Executive Officer

E: ceo@clubssa com au

M: 0417 111 43

GISELLE BERRIMAN

Club Safe Officer

E: gberriman@clubsafe com au

M: 0448 273 322

TRACEY COCHRANE

Club Safe Officer

E: tcochrane@clubsafe.com.au

M: 0407 273 344

Disclaimer

The content of Clubs SA’s website is provided for information purposes only That information is believed to be accurate at the time and date of its publication

The information and data on this site is subject to change without notice Clubs SA does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this website or incorporated into it by reference

The information is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content

No responsibility is taken for any information or services that may appear on any linked websites