Healthcare Guide 2023

We believe that great healthcare should be within reach of each and every member of our community. That’s why our nationally ranked clinicians and advanced medical technology are all easily accessible to you and your family every single day. From managing lifelong illnesses to treating life’s bumps and bruises, we’re prepared to offer the best care to you and your family, close to home.

A New Era in Addiction Treatment

Addiction affects all, regardless of background, race, ethnicity, gender, religion or socio-economic status.

In recent years, communities across our nation — including Central New York — have experienced alarming increases in the number of people needing addiction treatment services.

As the longest running treatment program in the region, Crouse Health’s Addiction Treatment Services remains committed to our mission to expand access to care and ensure delivery of high-quality addiction and mental health treatment in our community.

We are proud of our facility that matches the caliber of our staff and provides a nurturing, safe and uplifting environment that is already greatly enhancing our focus on holistic patient care: The Bill & Sandra Pomeroy Treatment Center at Crouse Health.

If you, a loved one, friend or colleague is in need of treatment for substance use disorder, please contact us at 315-470-8304 or visit crouse.org/addiction.

Bill & Sandra Pomeroy Treatment Center in Syracuse. The two-story, 42,000 square-foot facility at 2775 Erie Blvd., East, replaces the 100-year-old former location of Crouse’s outpatient treatment services at 410 South Crouse Avenue.

HEALTHCARE GUIDE 2023

EDITOR AND PUBLISHER

Wagner Dotto · editor@cnyhealth.com

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Steve Yablonski

RESOURCE DIRECTORY EDITOR

Mary Beth Roach

CONTRIBUTING WRITERS

Anne Palumbo

Deborah Jeanne Sergeant

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Central New York Healthcare Guide is published annually by Local News, Inc., publisher of In Good Health: CNY’s Healthcare Newspaper. Content for the guide was gathered in November–December 2023. This publication is free to subscribers of In Good Health and 55 Plus: For Active Adults in Central New York.

© 2022 Local News, Inc. All Rights Reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher.

HOW TO REACH US: P.O. Box 276, Oswego, NY 13126. Phone: 315-342-8020; Fax: 315-3427776; editor@CNYhealth.com.

This Is Nursing.

This is your next step.

At St. Joseph’s Health, we know that nurses are exceptional people. Whether your path keeps you close to patients at the bedside or steers you to leadership, education or expansion of your skill set, we provide the collaboration, resources and support to guide and grow your career.

We’re looking for passionate, driven nurses to join our Magnet® designated team. To become part of the team providing Central New York with a higher level of care, apply now.

8 FOODS THAT MAY HELP LOWER YOUR BLOOD PRESSURE

BY ANNE PALUMBO

My Aunt Mary had low blood pressure for most of her life. And then, suddenly, she didn’t.

It surprised us all because Aunt Mary, 70 at the time of her diagnosis, did not fit the typical profile for someone who was at risk. She didn’t smoke or drink too much alcohol, she wasn’t overweight, she was moderately active, and she didn’t have a family history of hypertension.

A closer look by her doctor, however, revealed several risk factors: stress (her husband had unexpectedly died), poor sleep (a lifelong insomniac) and too many processed foods loaded with sodium (the biggest surprise of all).

High blood pressure affects a whopping 50% of adults in the United States, and one out of every six deaths is directly linked to untreated high blood pressure. In addition to heart disease and strokes, high

blood pressure can lead to potentially fatal conditions like heart failure and kidney disease. It can also cause blindness.

Many people who have high blood pressure, however, don’t know that they do. Unlike other age-related conditions, this common condition — often referred to as the “silent killer”—usually has no warning signs or symptoms. A regular blood pressure check performed by a health care professional is the only way to determine if you have high blood pressure.

Worried about a stroke, Aunt Mary immediately made some lifestyle changes, starting first with her diet. Following her doctor’s recommendation, she began by adopting the low-sodium DASH (Dietary Approaches to Stop Hypertension) eating plan, a plan that revolves around foods naturally rich in potassium, calcium, magnesium, fiber and protein, and purposeful-

ly low in sodium, sugar and unhealthy fats.

Multiple studies have found that the DASH eating plan—endorsed by the National Institutes of Health—helps reduce blood pressure and LDL cholesterol, two risk factors for heart disease. What’s more, its proven effects on blood pressure are sometimes seen in just two weeks.

A Mediterranean-style diet is another eating plan that has been proven to improve health and lower blood pressure. Widely recommended by nutrition and health professionals, it emphasizes many of the same heart-healthy foods as the DASH diet. In short, the Mediterranean diet focuses more on seafood and the regular use of olive oil, whereas the DASH diet allows more lean meat and dairy products. While experts agree that no one food can lower blood pressure, they do have some strong clues about which foods do someone with high blood pressure good! So, let’s take a look at eight nutrient-dense foods that are part of nearly every eating plan designed to lower blood pressure.

Since “sodium” will be mentioned throughout, here’s a quick refresher on the difference between sodium and salt. Sodium is a mineral found in many foods, especially processed foods and is what’s noted on product nutrition labels. Salt is a chemical compound made up of sodium and chloride, and is what we add to food. In either case, it’s the sodium that can be detrimental to health, as too much causes your body to retain excess water.

BANANAS

Many believe a banana a day keeps high blood pressure at bay and there’s a good reason why. Bananas are packed with potassium, an important mineral that can reduce hypertension. According to the American Heart Association, potassium helps bodies lose excess sodium through urine, which then eases the tension in the walls of blood vessels. One average-sized banana has about 420 mg potassium, or about 9% of the daily value set by the USDA. Not a banana fan? Sweet and white potatoes, watermelon and beets rock with potassium, too.

LOW-FAT OR FAT-FREE YOGURT

When it comes to beating high blood pressure, low-fat dairy products reign supreme for their calcium content. A crucial nutrient that keeps blood pressure in check, calcium helps blood vessels tighten and relax when they need to. Yogurt stands out because it’s lower in sodium and calories than many dairy products, while being higher in calcium, with the lower-fat versions boasting the most. One cup of low-fat yogurt contains about 300 mg of calcium (about 25% of your daily needs), along with a hearty dose of protein, magnesium and potassium.

BERRIES

Blueberries and strawberries abound with anthocyanins, another beneficial flavonoid that may reduce blood pressure. In an extended study with nearly 40,000 people, those with the highest intake of anthocyanins—mainly from blueberries— saw the most significant improvements in their blood pressure. In addition, the antioxidants in berries can increase the production of nitric oxide, which, as mentioned, lowers blood pressure by dilating blood vessels and increasing blood flow. Go organic, if you can, when purchasing any berry; and consider frozen, which typically has the same nutrient value as fresh.

PUMPKIN SEEDS

Small but mighty, pumpkin seeds teem with three champions that slash high blood pressure risk: magnesium, zinc and arginine. Both magnesium and zinc help blood vessels relax, while the amino acid arginine helps to produce blood pressure-reducing nitric oxide, a vasodilator that increases blood flow by causing vessels to widen. Many store-bought pumpkin seeds are coated in salt, so choose the unsalted varieties and roast your own to bump up the flavor.

ORANGE JUICE (100%)

Reach for some OJ next time you’re in the beverage aisle. This nutrient-dense juice contains a unique flavonoid called hesperidin that keeps tickers ticking and may help lower blood pressure, new research shows. Similar to calcium’s blood-pressure benefit, this powerful antioxidant helps keep the cells that con-

trol vascular relaxation and contraction healthy.

A current study found that people with hypertension who drank two glasses of 100% orange juice a day had lower blood pressure after 12 weeks. Since hesperidin is abundantly present in all citrus fruits, you may reap similar benefits with other fruits, such as lemons, limes and grapefruit.

DARK LEAFY GREENS

Think outside the bland lettuce box and your blood pressure will thank you. That’s because dark leafy greens—like kale, spinach, arugula, collards and

OATMEAL

High-fiber whole grains, such as oatmeal, are your blood pressure’s best friend. Loaded with fiber that’s hard to digest, whole grains ward off hunger, which helps with weight loss and maintenance. Since being overweight or obese increases your risk of developing high blood pressure, whole grains over refined grains are always the better choice. Plus, nutritious whole grains help to bring down your bad cholesterol without lowering your good cholesterol. Too much cholesterol hardens and narrows your arteries, which then strains your heart and raises blood pressure. Oatmeal for breakfast is a great, easy way to start your day with a whole grain.

chard—are rich sources of magnesium and potassium, two minerals that work together to regulate blood pressure.

Dark leafy greens are also high in dietary nitrates, the beneficial nitrates that when consumed turn into nitric oxide, a compound that helps to reduce blood pressure by widening your blood vessels.

It’s important to remember that many factors can contribute to high blood pressure: there is no one cause just as there is no one treatment. If you’re concerned about your blood pressure, here are four things you can do right away. Schedule an appointment with your doctor to assess your blood pressure. Scour nutrition labels of the foods you consume, paying close attention to key ingredients that

FATTY FISH

Fatty fish like salmon and mackerel are high in a nutrient heralded for its heart-health benefits: omega-3 fatty acids. Research has shown that these healthy fats fight high blood pressure by reducing inflammation, lowering levels of bad fat (triglycerides) in the blood and slowing the development of plaque in the arteries. Fatty fish are also a good source of vitamin D, which helps the body absorb calcium and regulate blood pressure. Go, fatty fish!

elevate blood pressure: sodium, sugar and saturated fat. Cut back on processed foods. And, reduce your intake of salt.

The American Heart Association recommends no more than 2,300 mg a day (about a teaspoon) and highly recommends no more than 1,500 a day for those with high blood pressure. You may be surprised to hear that, on average, Americans eat more than 3,400 mg of salt a day, with a good chunk coming from restaurant food, bread and rolls, sandwiches and pizza.

Palumbo is the author of Smart Bites, a column that is published every issue in In Good Health.

Anne

MADISON AMONG THE HEALTHIEST COUNTIES IN NYS, OSWEGO, ONEIDA AMONG THE WORST

BY DEBORAH JEANNE SERGEANT

Of New York’s 62 counties, the County Health Rankings & Roadmaps 2022 ranked two counties in Central New York among the worst in the state when it comes to health outcomes. Oneida ranked No. 52 and Oswego No. 47. In the middle of the pack is Onondaga, which ranked No. 32. The healthiest county in Central New York was Madison, which ranked at No. 9 in the state.

The rankings — (www.countyhealthrankings.org) funded by the Robert Wood Johnson Foundation — were determined by health behaviors (tobacco use, diet, exercise, alcohol and drug use, and sexual activity), clinical care (access and quality or care), and social economic factors (education, employment, income, family and social support and community safety), and physical environment (air and water quality, housing and transit).

So, what sets Madison County apart?

Since 2016, Madison County has engaged in a community health improvement plan to assess and measure its markers of community health, which include mental health, substance abuse and cancer as top priorities. The county also stated health objectives, identified collaborative

resources in the community, set goals and processes for meeting the objectives and the outcomes of these endeavors.

Erica Bird, quality improvement coordinator with Madison County Health Department, said that the plan gives officials health indicators to measure the county’s progress. “Through those, we can evaluate what we do well. There are several issues on there that we do well, which are attributable to our strong programs and partnerships with community-based organizations.”

One example of how Madison does well is its Healthy Beginnings Providers Network, a coalition that works with maternal and child health providers and community health organizations to follow child and maternal health outcomes. A few objectives include reducing the rates of preterm birth and low birthrates and increasing breastfeeding rates.

One of the innovative ways of assessing public health is wastewater testing. Bird said that the county began using this strategy to monitor infectious diseases but has more recently begun testing it for substances like opioids to “track a baseline and look for spikes,” she said. “We’ll

have the ability to communicate that and connect people who are struggling with resources.”

Monitoring wastewater can provide more accurate feedback than self-reporting.

Another way in which Madison County has improved health outcomes is through education.

“Community awareness and promotion is one of our key roles in the health department,” Bird said. “Some of those hot-button or emerging issues, we do a good job of promoting and educating community members and making sure we’re relating it back to how it affects their life.”

Rebecca Shultz, director of community health for Onondaga County Department of Health, thinks that Onondaga County scores well in clinical care.

“We are fortunate to be relatively resource rich when it comes to healthcare services,” Shultz said. “We also tend to score above average with respect to our physical environment.”

But areas in which the county could improve include those associated with social and economic factors and health behaviors. Factors such as education,

housing, employment, poverty and safety influence

“To address these issues, Onondaga County Health Department works closely with community partners to address disparities, advance health equity, and implement systems, policy, and environmental changes that facilitate improved health outcomes,” Shultz said. “In addition, the county has recently made significant investments in sectors that impact social determinants of health, including early childhood education, lead poisoning prevention, and mental health and substance use initiatives.”

Fostering motivation to engage in healthful behaviors plays a big role in health outcomes. That’s an area challenging some community members in CNY counties. The desire to participate in physical exercise represents one example.

“Everyone wants to be healthy and work out. However, not everyone does,” said Jill Murphy, certified personal trainer and co-owner of Mission Fitness E. Syracuse.

A large part of what she does as a trainer is keep clients motivated to move.

Paula Pacini, exercise coordinator at the JCC, has observed that motivators for exercise and other healthful habits vary among people.

“Some have appearance and weight,” Pacini said. “For others, it’s about the health risks of not working out, which is

more important.”

An event such as a class reunion may spur the former to lose weight. That likely will not result in lasting changes to behav ior. For others, a serious health concern such as becoming prediabetic, may form the catalyst for lifelong improved health behaviors.

“People have to have the motivation to work out,” Pacini said. “I’ve been teach ing it 35 years and all different popula tions. What I’m finding is the pandemic has really slowed people down from com ing back to gyms. They have to motivate themselves. They need to find an activi ty they like. If your friend says, ‘Come to yoga’ and you don’t like it, you won’t do it. Instead, find something you like and stay with it.”

Pacini also views engaging in physical activity as a means of setting a good exam ple to children and grandchildren, since children establish behavioral patterns early in life. But starting healthful habits later is better than never.

The Centers for Disease Control and Prevention supports the physical activity guidelines for Americans: a minimum of 150 minutes of moderate-intensity aerobic physical activity or 75 minutes of vigorous-intensity physical activity per week, or a combination of both.

“You have to want to do it,” Pacini said. “It does not take much time, but adds years to your life.”

OBAMACARE ABLE TO INSURE 35 MILLION PEOPLE SO FAR

The Affordable Care Act was a very controversial plan at the time of its launching. Today, it provides health insurance to 358 million Americans

BY DEBORAH JEANNE SERGEANT

Since its passing in 2010, the Affordable Care Act, informally known as “Obamacare,” has helped people get health insurance by mandating coverage and eliminating insurer exemptions related to consumers’ pre-existing conditions.

Younger and typically healthier consumers would help mitigate the higher costs of older and typically sicker older consumers.

As of early 2022, about 35.8 million people were enrolled in ACA plans, Medicaid expansion and Basic Health Plan policies, an increase from 27.1 million in 2020.

In 2008, before the ACA, 255.1 million Americans had health insurance, or

83.45% of the population. As of 2022, about 302.1 million have health insurance, or 90% of the population. That represents a solid increase in the number of insured people. Experts say that part of the reason for this success is that no one is arbitrarily excluded.

“The marketplace offers the expectation that you can get health insurance, removal of preexisting coverage, removed limitations on treatment for chronic conditions and expanded Medicare and Medicaid,” said Lisa Olson-Gugerty, who holds a master’s degree in public health, and works as associate teaching professor at Syracuse University David B. Falk College of Sport and Human Dynamics.

The ACA has created a more level

playing field as far as eligibility for acceptance by insurer. However, it also has a few drawbacks.

“The plans may still be too expensive for some, they may not offer adequate coverage and where to find them varies,” Olson-Gugerty said. “The ACA did not mandate that all states expand Medicaid and Medicare, 14 states did not. We are not any closer to creating a universal access health system.”

She sees healthcare as further away from existing as a human right to serve humanity and closer to becoming more like a service industry dictated by business guidelines and through patients “who may or may not have any understanding of evidence-based medicine,” she said.

Although anyone can obtain insurance through the Marketplace, that does not necessarily mean everyone can easily afford insurance, she said. The website healthcare.gov states the primary goals of the ACA are to make affordable healthcare available to more people, expand Medicaid to cover all adults below 138% of the federal poverty level and support healthcare delivery that lowers the overall cost of care.

Physician Hemant Kalia, interventional pain and cancer rehabilitation specialist and president-elect of the Monroe County Medical Society, calls the ACA “definitely a success” for the number of people now able to access health insurance. “But it does come with some challenges. The biggest was that unfortunately, the legislation itself was not able to curtail the cost of healthcare.”

A fair number of people still fall through the cracks and are unable to obtain affordable insurance. This includes people who perform all gig work, work two part-time jobs, work as sole proprietors or for companies of fewer than 50. They still don’t have employer issued health insurance because they’re either 1099 workers or their employers are not required to in-

sure them.

Of course, these people can buy policies through the exchange, but it’s not easily affordable for people of modest income and they don’t qualify for lower cost insurance because they make too much income.

“That’s one of the cons of Obamacare which has manifested itself,” Kalia said. “Businesses with 50-plus employees are required to provide it, but by reducing hours, some have 30 hours a week as a definition. Those are the employees falling through the cracks. Businesses are sometimes cutting hours to avoid covering employees and people have to go on the marketplace, which is challenging financially.”

In a measure effective in 2019, The Trump Administration lifted the former tax penalty levied for non-coverage. Those who choose not to have coverage can do so without a penalty.

Mary Dahl Maher, nursing department chairwoman and director of the public health program at Nazareth College in Rochester, views the ACA as a compromise between 100% patient-paid premiums and universal healthcare.

“What we have to find in this coun-

try — and we’re capable, with the brilliant minds we have — is a different look at our healthcare system,” Maher said. “We don’t want a single payer and we can’t cover everyone’s healthcare needs, but we need preventive healthcare for every single person. Basic healthcare is a human right. I think that’s something we need to do.”

Pushing preventive care can help reduce healthcare expenses overall. For example, a colonoscopy could discover a polyp and prompt its removal before it becomes cancerous and more difficult and expensive to treat.

Maher wishes that current healthcare plans offered better plans at more affordable rates, as currently the least expensive plans operate like catastrophic plans with high deductibles and co-pays.

“The cost of any insurance is still higher,” Maher said. “I teach about the ACA in undergraduate classes. It didn’t solve all the problems.”

Although she does not believe the ACA turned out as well as it could have, she lauds it for helping more healthcare consumers understand how the system works and exposing the need for more coverage for everyone.

SHORTAGE OF HEALTHCARE: DOING MORE WITH LESS

Experts say shortage of providers predates COVID-19. The pandemic just made it worse

BY DEBORAH JEANNE SERGEANT

The current nursing shortage troubling the healthcare industry for numerous years may seem like yet another outcome of COVID-19. However, it pre-existed the pandemic. COVID-19 only exposed and worsened it.

“COVID-19 exposed a shortage that has existed for a long while,” said Yuri Pashchuk, chief nursing officer with St. Joseph’s Health. “The nursing shortage is not new, but COVID-19 exacerbated it and brought to light the significant challenges healthcare systems face when we can’t

provide a certain number of nurses or level of care using nursing care delivery models. We’re not immune to this and unique; we’re faced with the same challenges.”

The surge of retiring baby boomers swelled during the pandemic as many abruptly decided to retire early or shift to out-patient centers that can offer more predictable working schedules. With fewer nurses available, patients receive less coaching and less attention. This contributes to less-than-ideal outcomes.

“There are significant delays or un-

availability of patient care,” Pashchuk said. “It exacerbates disease processes. When they access care, they have much greater needs and more complex care. Doctors are seeing cases of heart disease they haven’t seen in 20 years because there are limits in resources in communities.”

The pandemic further stretched the already short-staffed nurses because of the increased demand and diminished number of staff members. In addition to nurses who were ill during the pandemic, causing temporary shortages, numerous nurses chose early retirement or shifted to other careers. These nurses have not been replaced at the same rate.

“Like all of the hospitals in New York state, we have challenges with staff shortages,” said Matthew Chadderdon, vice president of marketing, public affairs and fund development at Auburn Community Hospital. “Our nurses have been doing an amazing job and we have a number of travel nurses as well that have helped with the challenges.”

The continuing presence of COVID-19 patients and the uptick in flu and RSV at the end of 2022 kept beds full at area hospitals.

Auburn Community Hospital works with SUNY Upstate “on balancing our patient loads so they have rooms for children,” Chadderdon said. “We are also exploring opening a small pediatric area in Auburn Community Hospital to care for local children, but we are not there in terms of the final details.”

Pashchuk said that St. Joseph’s has helped stabilize the workforce by limiting capacity, such as closing units and consolidating resources. Offering incentives to staff picking up extra shifts or working late has helped, as has cross-training staff so they can be moved to areas of greatest need. St. Joseph’s has also used traveling nurses, who work for third party companies that operate in a similar way to employment agencies and their nurses do not work directly for the hospitals. While these traveling nurses provide flexibility to the hospitals to accommodate surges in need wherever they arise in the facility, the wages they receive are sometimes double of directly employed nurses, plus administrative costs their hiring agency charges.

Paying staff nurses more seems a simple alternative to hiring traveling nurses. However, that would require the health system to raise all of the wage rates forever. Working as temporary staff, traveling nurses may be let go or hired as needed.

“Our nursing salaries are set by collective bargaining agreements negotiated by the state,” said Leslie J. Kohman, physician adviser, SUNY distinguished service

professor of surgery, chief wellness officer at University Hospital and Wellbeing & Mental Health Resources at SUNY Upstate Medical University. “We did get some salary increases. There will be a healthcare worker bonus the government is distributing for people on duty during the worst of the pandemic. We pay 2.5 times the rate for overtime for nurses, though that may change.”

Kohman also lauded Upstate’s educational benefits, which help nurses enhance their education to a bachelor’s level or obtain another advanced degree. Upstate’s nursing residency program offers nurses mentoring and opportunities for gaining experience, so they feel more confident in their nursing roles.

“We have a lot of options for nursing, from pediatric to psychiatric to critical care—anything you could think of,” Kohman said.

One long-term solution is recruiting more students to nursing school to fill the gap between supply and demand and hire more people take back the extra tasks nurses have had to pick up in their absence.

Pashchuk wants to see more recruitment arrangements that make it less expensive for people to complete an education in nursing with a work commitment for a certain number of years, along with higher insurance reimbursements for healthcare organizations.

“It’s creating a lopsided effect when hospitals are fighting for reimbursement for providing care as opposed to reimbursing hospitals and finding other opportunities for discussions on reimbursements,” Pashchuk said. “We almost have to defend the care we provide.”

New approaches like virtual nursing to support people recovering at home may help lighten nurses’ workload. Pashchuk cited the upswing in virtual mental healthcare during the pandemic as an example of how virtual delivery models can help in some cases.

“Despite the challenges we’ve faced—and I had a unique perspective overseeing COVID-19 units—I’ve never felt prouder of our nursing staff and even with the challenges,” he said. “They come in supporting each other and community. They’re some of the most resilient I’ve ever had the privilege working with. I’ve worked in ER and been deployed to natural disasters all over the world. I’d gladly work hand in hand with them in any situation moving forward. I tell them, ‘You’ve solidified yourselves in the pages of history for caring the most vulnerable when the rest of the world stopped.’”

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Finally, FCMG is proud to partner with agilon health in Salt City Senior Care Advantage – a new model of care for our Medicare Advantage patients that expands coordination with health insurance plans to provide ever-better care and coverage.

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ADULT HEALTH MILESTONES FOR CANCER PREVENTION

BY DEBORAH JEANNE SERGEANT

Most parents keep up to date with their children’s health milestones, such as regular checkups and scheduled routine vaccinations. However, as people hit middle adulthood, they have their own health milestones to consider for preventing cancer.

COLONOSCOPY

Colonoscopy can detect polyps that could become cancerous. Providers can remove these polyps before that even happens, thereby preventing colorectal cancer.

“Colonoscopies save lives,” said Matthew Chadderdon, vice president of marketing, public affairs and fund development for Auburn Community Hospital. “Colorectal cancer is one of the few cancers that can be prevented with screening. While colon cancer is most commonly diagnosed in adults that are 50 or older, there has been an increase in the number of diagnoses for younger adults. Colon and rectal cancer have been on the rise, especially for young adults, most likely due to the fact that colon cancer screening remains underutilized.”

MAMMOGRAPHY

Mammograms can help women’s healthcare providers detect abnormal tissue which may be cancerous.

“The mammogram remains the most important screening test in the detection of breast cancer, and it likely saves thou-

sands of lives every year,” Chadderdon said. “Beginning at the age of 40, all women should have an annual mammogram to check for breast cancer. Depending on a woman’s personal risk, her physician may recommend she begin annual mammograms before the age of 40.”

Early detection of breast cancer can improve efficacy of the treatment. Beginning mammograms at age 35 for a baseline image can help providers look at irregularities with greater discernment.

Women with family history or a genetic indicator or mutation like BRCA1 or 2 may need to start mammograms earlier.

Although women with no family history of breast cancer may feel they can skip mammograms, most women diagnosed with breast cancer do not have the disease in their family health history and one in eight women will receive a diagnosis in her lifetime.

PAP SMEARS

Performed every three years beginning at age 21, the Pap smear can detect cervical cancer. Most experts recommend that unless they have had a hysterectomy, women continue receiving the test through age 65.

Starting at age 30, an HPV screening for high-risk patients can also detect cervical cancer. Experts say that HPV causes more than 90% of cervical cancers.

In general, patients should check with their health insurance carrier to ensure the screening procedure is covered. For those who are underinsured or uninsured, area

clinics can provide no- or low-cost services. The county’s public health department or a healthcare provider can recommend clinics that can help.

Of course, any of these timelines may be affected by a number of factors, including personal and family health history, detected genetic anomalies and the doctor’s and patient’s own comfort level. Everyone should discuss these issues with a provider before making health screening decisions.

PROSTATE CANCER

Johns Hopkins Medicine recommends this screening to begin at age 55.

However, “for African Americans, it begins a little early compared with Caucasians,” said physician Joseph R. Maldonado Jr., CEO of Four County Management Corp. and executive director for the Medical Societies of the Counties of Oneida, Herkimer, Madison, Chenango, Oswego and Cayuga. “If you have a family history of prostate cancer and happen to be African American, you really have to make sure you have that screening early.”

TESTICULAR CANCER

Although many types of cancer are more prominent in those who are older than age 50, Maldonado said that this type of cancer is more prevalent among young adult men and then later, “there’s another peak in the 50s,” he said.

Asking care providers can offer a more accurate answer as to when this screening is important.

CROUSE-UPSTATE PROPOSED MERGER

WILL SYRACUSE BE A TWO-HOSPITAL TOWN?

Early 2023 officials were waiting for regulatory approval, including a certificate of need from New York State Department of Health

BY DEBORAH JEANNE SERGEANT

As announced in April 2022, Upstate Medical University is still seeking to acquire the operations of Crouse Hospital, which would become part of the Upstate Medical University Health System.

The acquisition would include all of Crouse Hospital’s inpatient and outpatient functions and would change Crouse’s name to Upstate Crouse Hospital and Upstate Crouse Medical Practice.

According to reports, the acquisition would not result in lost jobs for either of the present organizations, but would bring 13,000 employees and 1,200 hospital beds under one system’s administration, which would then offer more than 70 medical specialties.

The pandemic, in part, prompted the proposed merger as healthcare providers have sought to collaborate and combine resources to improve care and increase healthcare access in an industry that has long since faced staffing and staff replacement issues nationwide.

“There has been a natural progression in our relationship over the years,” said physician Robert Corona, CEO of Upstate University Hospital, in a statement. “Between the two organizations, there are

many clinical services that complement each other. Formalizing the relationship with Crouse—and making it a key component of our University Hospital system— would allow these services to flourish.”

In addition to recognizing how the organizations complement each other, their leadership has also developed cultural similarities, according to Kimberly Boynton, CEO of Crouse Health.

“In fact, the two cultures are more aligned now than they have ever been,” she said in a release. “Both organizations believe in mutual trust, respect, strong leadership and a shared commitment to providing the best in patient care.”

The acquisition is waiting on regulatory approval, including a certificate of need from the state’s Department of Health. This process takes several months.

Crouse Health was established in 1887 and has been ranked as a top 10 employer in CNY with 3,200 employees and 900 physicians. Its specialties include a neo-natal intensive care unit, care for high-risk obstetrics, diagnostic and interventional cardiac care, neurosciences/stroke care and addiction treatment. Crouse Health operates Pomeroy College of Nursing, which enrolls 300 nursing stu-

dents annually.

SUNY Upstate employs 11,000 and is Central New York’s largest employer. The organization provides burn and trauma care, stroke care and many specialized cancer, neurosurgical and pediatric services that serve patients from Canada to Pennsylvania.

As part of the State University of New York system, Upstate enrolls 1,600 students and offers degrees in medicine, nursing and a variety of health professions. Its researchers conduct more than $40 million in funded studies annually.

“Our board has always focused on the best way to meet community health needs and this joining of two highly-regarded institutions committed to Central New York will help ensure the quality care our communities deserve,” said Patrick A. Mannion, Crouse Health board chairman, in a statement. “Discussions between Crouse and Upstate have always revolved around creating the best environment possible for patients, medical professionals and dedicated staff. The board determined that integration with a local partner was the best option for Crouse, and given our history, Upstate was the preferred choice, one that the community will embrace.”

HOW TO PREPARE FOR A DOCTOR’S VISIT

BY DEBORAH JEANNE SERGEANT

Patients did not always need to prepare for a doctor’s visit as they should now. According to Joseph R. Maldonado Jr., CEO Four County Management Corp., several factors have changed the approach to doctor’s visits.

“Ten years ago, it wasn’t an issue because we didn’t have the physician shortage we have at this time,” he said.

Maldonado is also executive director for the medical societies of the counties of Oneida, Herkimer, Madison, Chenango, Oswego and Cayuga. He added that the requirements of electronic medical records and insurance-driven care have reduced the time doctors have with patients as physicians scramble to check each box on their tablets to meet their quality-of-care parameters. Many must cram into their day as many visits as they can.

With visits averaging around 15 minutes, patients have little time to voice their concerns and receive answers to their questions. This is why preparing for a doctor’s visit can help them better maintain good health.

“If he gives you extra time, he throws everyone else behind schedule,” Maldonado said.

Instead, he said it’s wise to ask in advance for more time or at least for an appointment at the end of the workday so

a longer visit will not push into the next patient’s visit. Patients should also let the office know in advance about any changes in health or new specialists seen.

Locating the insurance card before the visit saves the time of digging through a wallet or bag. Gregory Faughnan, faculty at St. Joseph’s Family Medicine residency and SJP Camillus Primary Care in Camillus, advises patients to “bring a list of your current medications, the dose, and how often you take them. Before every visit, these will be updated in the chart. Having a list ensures they are correct and will help this update happen quickly. It is also a good idea to make a note of what needs to be refilled. In addition to a medication list, it is a good idea to bring a list of the other medical providers you see.

“If you wear glasses or hearing aids, make sure you bring them to your appointment. You want to make sure you can hear, see and communicate with your healthcare providers. Interpreter services are available at all of our offices if needed.”

Instead of unloading everything on the provider in one 15-minute session, returning for a visit regarding less urgent issues will help the provider keep his day moving forward. Follow-up appointments can help providers adequately address additional issues.

Arriving early can help patients gain more time with their provider and prevent slowing down the day’s schedule overall, as can wearing clothing that can be easily removed for changing in and out of a gown.

“Bring a list of written questions or concerns,” Faughnan said. “It’s very common that people have a list of things they would like addressed or particular questions about their healthcare and when their doctor walks in, their mind goes blank. Having a written list of what they would like to address ensures that nothing gets left out or forgotten. Additionally, having a pen and paper to write things down during the appointment can be helpful.”

Recording the provider’s responses can help patients stay better organized and accurate in their home self-care.

Faughnan also suggested bringing along a family member or other trusted adult. “They can help with ensuring your concerns are addressed as well as providing additional information to your healthcare provider,” he said.

Especially for those with a life-altering diagnosis or otherwise unusual health history, bringing along another adult can help bring greater understanding and clarity. Oftentimes, care providers can offer so much complex information that it challenges patients to absorb and understand it. Many offices also provide a printout chronicling the visit and access to an online portal.

He also encourages reading up on health concerns from reputable medical websites, such as The Mayo Clinic (www. mayoclinic.org), Cleveland Clinic (www. clevelandclinic.org), Web MD (www.webmd.com) and Johns Hopkins (www.hopkinsmedicine.org).

Lisa Olson-Gugerty, who holds a master’s degree in public health, is an associate teaching professor at Syracuse University David B. Falk College of Sport and Human Dynamics. She encourages patients to ask why they are taking medication, what their lab work means and what they can do to improve their health.

“Patients should realize that healthcare should be health care, not sick care and only seeing their provider when they are sick,” she said. “They should know why they are taking drugs, strive to engage in health promoting behavior and know that there is no magic wand. We cannot fix everything and sometimes we do not have the answer to their questions.”

In a similar line of thought, patients should not demand a prescription or insist on their self-diagnosis. Olson-Gugerty wants patients to view healthcare as “a collaborative effort and that the patient has a responsibility to take care of their own health.”

UPSTATE CARDIOLOGY CONTINUES TO GROW

Our united exper tise brings you advanced technology and streamlined care. As par t of the Upstate Cardiovascular Group, we provide connec tions to research and surgical care.

OUR UPSTATE CARDIOLOGY TEAM CONTINUES TO GROW.

PH YS IC I ANS

FRO M TO P L E FT:

Dana C. Aiello, MD

Larr y S. Charlamb, MD

Mark J Charlamb, MD

Christopher A Nardone, MD

Michael Fischi, MD

Charles Perla, MD

Theresa Waters, DO

Andrew M Weinberg, DO

Timothy D Ford, MD

Rober t L Carhar t, Jr , MD

Debanik Chaudhuri, MD

Hani Kozman, MD

Sakti Pada Mook herjee, MD

Amy Tucker, MD

Daniel Villarreal, MD

LEADERS IN HEALTHCARE

Louis Aiello

Cristian Andrade

Senior vice president and chief financial officer, Mohawk Valley Health System.

With organization since: 1993 at St. Elizabeth Medical Center; since 2014 at Mohawk Valley Health System (St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare).

In current position since: 2014.

Education: Bachelor of Science in accounting from Utica College of Syracuse University; passed uniform CPA exam.

Career Highlights: Began career in healthcare as a staff accountant and worked in all departments related to revenue cycle prior to becoming CFO in 2001; being selected as the CFO of the newly affiliated Mohawk Valley Health System (Faxton St. Luke’s Healthcare [Senior Network Health, Visiting Nurse Association of Utica and Oneida County, St. Luke’s Home, and Mohawk Valley Home Care] and St. Elizabeth Medical Center).

Current Affiliations: Healthcare Financial Management Association, since 1995; Junior Junction Inc. since 1996; Healthcare Underwriters Mutual Risk Management Group Compensation Trust, since 1998; House of Good Shepherd, since 2022.

How do you describe your managerial philosophy or approach? “My managerial approach is to make data-driven decisions rather than decisions based on emotions.”

Skills that make you an effective leader: “Team player, ethical, and hardworking. Treat everyone equally.”

How can the healthcare industry in the region be improved? Devote available resources to taking care of patients more efficiently and streamline excessively complex systems which hinder or prevent actions or decisionmaking relative to patient care.”

What do you do for fun? “ Cooking, home improvement projects, spending time with family.”

Vice president and chief medical officer, Rome Heath

With organization since: December 2021

In the current position since: December 2021

Education: Medical degree from University of Medical & Dental of New Jersey, New Brunswick. In 2019, completed the advanced executive leadership for physicians training at Cornell University. Certified by the American Board of Family Medicine.

Career Highlights: Completed his residency in family medicine at St. Joseph’s Health, where he was a member of the medical staff for more than 18 years. He cared for patients at St. Joseph’s as a hospitalist for many years before accepting progressive leadership responsibilities, most recently serving as vice president of medical affairs in Syracuse.

Michael C. Backus

President and chief operating officer, Oswego Health.

With organization since: September 2020. In current position since: January 2023.

Education: Master’s degree in public administration and a Bachelor of Arts degree from Le Moyne College.

Career Highlights: Recognized as a certified community leader by Leadership Greater Syracuse in 2012. Recognized by several regional and statewide publications as 40-Under-40 “Rising Star,” including by the Central New York Business Journal and the Albany based City and State magazine. In 2018, was awarded the inaugural “Friend of the First” award by The (Oswego) Palladium Times. Before joining Oswego Health, served in elected office as clerk of Oswego County where he led the legislative committee for the New York

State Association of County Clerks. He also has served on the legislative staff of state and federal officials, including former US Representative John McHugh.

Current affiliations: Member of the board of regents, Le Moyne College, Mexico Academy Alumni Foundation and American Hospital Association; NextGen fellow.

How do you describe your managerial philosophy or approach? “I believe strongly in servant leadership and ensuring that decisions are made in a collaborative, communicative environment where every member of your team feels valued.”

Skills that make you an effective leader: “Whoever said, ‘you have two ears and one mouth — use them in proportion’ knew what they were talking about. I try to lead with that in mind and focus on being an effective listener first, then transition good ideas into realistic, data-driven action items. I also believe that for me to be an effective leader I also have to be accountable to my team. They need to not only feel like they’ve been heard, but that their ideas are also meaningfully considered and, if possible, implemented.”

How can the healthcare industry in the region be improved? “Every healthcare institution in the region is focused daily on responding to the pandemic. That’s job number one right now and ensuring that we are there for our patients during this extraordinary time. Thankfully, Oswego Health as a system includes hospitalbased in-patient care, as well as outpatient surgery, primary care, our Lakeview Center for Mental Health and Wellness, along with many other services. That diversity of care right at home in our community is what healthcare needs to be and I think it has benefitted our community during COVID. We should be focused on furthering efforts to expand services right here in our community, so patients don’t need to travel. Thankfully, we have great partnerships throughout Central New York to offer care locally. I will keep working on bringing more care to Oswego County and expanding upon efforts to advance healthy behaviors.”

What do you do for fun? “I am blessed with two very active children, and they bring the fun every day. Watching them grow closer during this pandemic with no one other than each other to play with has been a silver lining. They also have shown interest in playing catch with Dad and hitting a few golf balls now and then, so we enjoy the time we have when we have it.”

Angela Belmont

Senior vice president and chief nursing executive, Bassett Healthcare Network.

With organization since: August 2022.

In current position since: August 2022.

Education: Received

Bachelor of Science in nursing and Master of Science in nursing administration from the SUNY Institute of Technology (now SUNY Polytechnic Institute). Doctorate in nursing practice in system leadership from Rush University in Chicago.

Career highlights: “Thirty years of experience as a nurse administrator. Most recently, served as chief nursing officer and vice president of patient care services at Cooley Dickenson Health Care, a member of the Mass General Brigham Health System in Massachusetts. Provided leadership, oversight, and support of the system’s established leaders in patient care services and VNA-Hospice, plus advanced the dyad program of nursing and physician collaboration.” From 2014 to 2017, served as assistant vice president of nursing for Mohawk Valley Health System. Led efforts to significantly improve patient care services and outcomes across the system’s two hospital campuses. Also worked in various positions at Faxton-St. Luke’s Hospital in Utica for more than 20 years.

What do you do for fun? “I delight in spending time with my husband and three children, and also enjoy hiking, swimming, and bike riding.”

Kimberly Boynton

President and chief executive officer, Crouse Health.

With organization since: 1998.

In current position since: January 2014.

Education: A graduate of The Franciscan Academy in Syracuse. Bachelor of Business Administration and Accounting from Niagara University, Master of Business Administration degree from

Syracuse University’s Whitman School of Management.

Career Highlights: Began her career at Crouse Health in 1998, and prior to her appointment as CEO, had served as chief financial officer since 2003.

Current affiliations: A Syracuse native, she is actively involved in the community, currently serving as a member of the board of directors of the Healthcare Association of New York State; Greater New York Hospital Association; Iroquois Healthcare Alliance; CenterState CEO; SRC, Inc.; Seneca Savings and AAA of Western and Central New York. Is also a trustee for Christian Brothers Academy. Previously served as board president of the United Way of Central New York and board treasurer of Catholic Charities, and was a member of the board of directors of Elmcrest Children’s Center; American Red Cross; Crouse Hospital Auxiliary; and board president of the McMahon/Ryan Child Advocacy Site.

How do you describe your managerial philosophy or approach? “I think it’s important to give people the right tools to do their job effectively, while encouraging and motivating them to do the very best they can — and being supportive of their talents. Above all else, fostering a collaborative work environment that is diverse, inclusive and rewarding.”

Skills that make you an effective leader: “I listen. I give people the opportunity to take full advantage of their talents and interests. And I believe the success of a team is dependent on every member’s contributions, insight and perspective. And we laugh together!”

How can the healthcare industry in the region be improved? “We are in the midst of unprecedented change in healthcare today as a result of the coronavirus. Despite this challenge we need to continue to provide high-quality healthcare, and do so in a costefficient manner. Healthcare providers have made significant advances in quality and patient engagement in recent years, it is now our responsibility to focus on the elimination of disparities in the care provided to our communities.”

What do you do for fun? “Spending time with family, including husband Charlie and son Henry, both avid hockey players. And a good movie with a delicious bowl of popcorn!”

Maureen Campanie

Executive director, BRiDGES Madison County Council on Alcoholism & Substance Abuse.

With organization since: 2003

In current position since: 2021

Education : Master’s degree in public administration, Marist College; bachelor’s degree from LeMoyne College.

Career Highlights: Awarded the Madison County Community Services Board Alcohol and Substance Abuse Award in 2012. In 2013 awarded NYS Credentialed Prevention Professional of the Year. Then in 2018 WCNY Women Who Make America award and the Madison County Democratic Party Community Services Award.

Current affiliations: Member of NYS Credentialed Prevention Professional; member of the board of directors of the Madison County Rural Health Council; Pathways advisory board member.

How do you describe your managerial philosophy or approach? “Always remember your most valuable asset is your employees.”

Skills that make you an effective leader: “I graduated from LeMoyne College with an undergraduate degree in communications. I have always enjoyed and valued listening to people. I think we have so much to learn from one another if we just take the time to listen.”

How can the healthcare industry in the region be improved? “Again, I think our society has become so focused on billing and measuring our time in terms of money that we have lost the connections between a provider and their patient or clients. We need to consciously and actively slow down to truly hear people if we want to be able to meet their needs and meet them where they are at.”

What do you do for fun? “I enjoy spending time with my family, taking my dogs on walks and visiting gardening stores.”

Eric Campbell

Executive vice president of finance and chief financial officer, Oswego Health.

With organization since: December 2010.

In current position since: January 2023.

Education: Graduate of George Mason University, B.S in accounting; certified public accountant in New York.

Career Highlights: “During my time with Oswego Health, I have been part of a team that has continually focused on growth and improving the quality of service offerings. We have been successful in improving operational and revenue cycle metrics across the organization. In addition, we’ve been fortunate to receive multiple competitive capital grant awards.”

Current affiliations: Member of Healthcare Financial Management Association;

board chairman of United Iroquois Share Services; member of the finance committee for ConnextCare; Member of the finance committee for Oswego County Integrated Delivery Network.

How do you describe your managerial philosophy or approach: “Focus on continuous improvement. Supporting my teams when they need help and digging in to solve problems when they arise together.

Skills that make you an effective leader: “Being curious and asking questions while being respectful of differing ideas. Focusing on key strategic priorities.”

How can the healthcare industry in the region be improved: “Organizing stakeholders to better align resources and goals with a focus on providing high-quality healthcare services locally. The healthcare system is an important pillar in the communities we serve and the more all providers of healthcare work together on a common goal the stronger it will become.”

What do you do for fun: “Spending time with my wife and two children, as well as

my parent’s and sister’s family who live locally. I enjoy many outdoor activities: hiking, kayaking, mountain biking and golf. Coach youth basketball for Christ the Good Shepherd Leprechaun League and Oswego Youth Basketball Association.”

Thomas Carman

President and chief executive officer, Samaritan Medical Center.

With organization since: 2004.

In current position since: 2004.

Education : Bachelor’s degree in pharmacy, Massachusetts College of Pharmacy; master’s degree in business administration, Syracuse University.

Career Highlights: Previously with Cortland Regional Medical Center (1997 to 2004).

New treatments have always helped level the playing field with cancer. And now, we have a resource that will further strengthen our community’s cancer care—an affiliation with Roswell Park Comprehensive Cancer Center’s medical oncology services. Simply put, Samaritan’s partnership with Roswell Park offers the one thing every cancer patient needs most: new hope.

Learn more at walkercancercenter.com

p: 315.785.HOPE

It’s one of cancer’s greatest enemies— something new.

Affiliations: Chairman of Fort Drum Regional Health Planning Organization; immediate past chairman of Advocate Drum — Fort Drum Regional Liaison Organization; North Country Initiative, board member; Iroquois Healthcare Association, board member; Healthcare Association of New York State, secretary; American College of Healthcare Executives, fellow.

Marie Carter-Darling

Senior director, administration, Guthrie Cortland Medical Group.

With organization since: 1992 (as a teen volunteer); returned in May 2001 to work per diem until 2006; returned in current role in January 2017. In current position since: January 2017.

Education: Master of Science in health care administration, King’s College, Pennsylvania. Bachelor of professional studies in radiation therapy, Upstate Medical University, Syracuse. Associate of Applied Science degree in radiologic technology, Broome Community College, Binghamton.

Career Highlights: “Working as a radiation therapist early in my career, I found great passion in identifying opportunities to better support our patients and worked to implement programs around those voids. Taking care of the entire person, not just the disease. Through my career progression, I lead or partnered with multidisciplinary teams to develop the following: lung cancer screening program, comprehensive cancer center, practice leadership structure to support multiple service lines.”

How do you describe your managerial philosophy or approach? “I am a transformational leader. I focus on inspiration, encouragement and empowerment to be successful, positive role models for staff. Building a successful team that is strong enough to take ownership of delegated duties. We are taking care of the most vulnerable consumer, the patient. We need to approach health care at all levels with compassion, consideration, empathy, values, and strong moral character to ensure our patients feel they have the best care always.”

Skills that make you an effective leader: “My father taught me that the most valuable thing we can do as a human being is listen, think

and react thoughtfully. With this mindset, I don’t overreact and I present myself as someone who can be trusted. I empower people with the same principles.”

How can the healthcare industry in the region be improved? “We are currently dealing with a stressful environment unlike any other time, working through significant staff shortages. The healthcare industry in our region should partner with educational facilities to build more programs to educate those who desire working in the healthcare field. Programs that are easily accessible with balanced or no financial burden.”

What do you do for fun? “I love to be with my family, love to cook, look forward to family game night, love watching my kids play sports or music. I also like to spend some time alone for myself with yoga or walks to clear my mind.”

Robert J. Corona

Chief Executive Officer, Upstate University Hospital.

With organization since: 2012. In current position since: March 2018.

Education: Undergraduate degree, Ithaca College; medical school, New York College of Osteopathic Medicine at New York Institute of Technology; Master of Business Administration, University of Massachusetts at Amherst.

Career Highlights: Named Outstanding Hospital Executive of the Year from CNY Business Journal; named to Becker’s Hospital Review list of Top 100 CEO’s to know; appointment to New York State Board for Medicine; received SUNY Upstate’s President’s Award for Excellence in Teaching; named the John B Henry Professor of Pathology and Laboratory Medicine; named Computer Professional of the Year; board certified in neuropathology, anatomic pathology, clinical informatics.

Current affiliations: American Board of Pathology; American Society of Clinical Pathology; board member, Cornell University Institute for Healthy Futures; editorial board, American Association of Physician Leadership; American College of Healthcare Executives.

How do you describe your managerial philosophy

or approach? “My philosophy is to clearly communicate the truth. It can be done with kindness. W. G. Allyn advised me to always be ‘kind and true.’ I try to lead with a soft approachable style but with a backbone of strength that comes from being well prepared for the expected and unexpected. I have an open mind stretched by an innovative imagination and an adventurous heart. I can be hands-on and observe from the balcony equally as well.”

Skills that make you an effective leader: “Empathy and compassion, strategic thinking, the ability to make rapid decisions with incomplete information, adaptability, ability to inspire and communicate clearly.” Most recently I have been studying what it means to be a ‘wise leader’ and I found this quote from Chip Conley… ‘wisdom is metabolized experience that leads to distilled compassion’. Over the past three years I have had incredible experiences that are now in the distillation process. “

How can the healthcare industry in the region be improved? “The region’s healthcare industry can be improved through more collaboration with the different systems. We are proving it now in this pandemic. Also, another way to improve the industry is the integration of advanced technology with a focus on sustainability.”

What do you do for fun? “I read, lift weights, spend time with my family, care for my dogs, play with technology, travel, ride bikes and participate in water sports.”

Elizabeth Cullen

President of CNY Physical Therapy and Aquatics.

With organization since: 2012.

Since what year in the current position: Manager since 2012; owner since 2015.

Education: Doctorate of Physical Therapy from Ithaca College.

Highlights : 150+ hours of continuing education on lumbar spine and pelvis; specialize in women’s health and chronic pelvic pain.

How do you describe your managerial philosophy or approach? “I emphasize patient care over

WE CARE

About connecting with our patients who are also our friends, our neighbors, and our family members.

About our state-of-the-art technology and services across our 17 locations.

About providing safe, reliable, high-quality, convenient care when you need it. We care about what matters most…YOU!

productivity. I have devoted a lot of time and energy to continuing education for myself and my staff. By encouraging my staff to focus on their interests within physical therapy and providing high-quality care, I have tried to make CNY Physical Therapy and Aquatics the leader in physical therapy within Syracuse.”

Skills that make you an effective leader: “Empathetic, helpful, motivated, passionate about physical therapy.”

How can the healthcare industry in the region be improved? “Currently, the healthcare industry is struggling to focus on patient care. I find that patients are not always receiving the services they should. Sometimes this is due to patients not knowing about options available. As a result, we have begun performing screenings and community outreach programs to help reach patients in pain.”

What do you do for fun? “Walking my dog, playing piano, building Legos.”

Nancy Daoust

Chief Ambulatory Officer, Upstate University Hospital.

With organization since: April 2002.

In current position since: 2019.

Education: Doctorate in executive leadership, St. John Fisher

College; master’s degree in management, Keuka College; Bachelor of Science degree in healthcare administration, SUNY Brockport; Associate of Applied Science degree in medical assisting, SUNY Alfred.

Career Highlights: “Lead the revitalization of the acquired (2011) community hospital to increase growth across multiple services, including orthopedics, urology, OB and transitional care. Develop and promote ambulatory care strategic initiatives to improve patient experience and quality of healthcare by increasing system access, enhancing innovation and technology such as the Nappi Wellness Institute, focus on primary care and implementation of Upstate Hospital at Home.”

Current affiliations: Chapter of ACHE — Healthcare Management Association of CNY, board of directors, past president; fellow at American College of Healthcare Executives; Kappa Delta Pi, International Honor Society in Education; The Centers at St. Camillus board of trustees; MedBest medical management board; NYS licensed nursing home administrator.

How do you describe your managerial philosophy or approach? “Put people first. Advocate and support the team, inspire and mentor others to enhance employee satisfaction and build Institutional and social cohesion. Leaders must strive to model the way.”

Skills that make you an effective leader: “Active listening, being present, and engaged is key to effective leadership. Always support others in their own personal career journey

and remember we all make mistakes and those are vital lessons to learn. Knowing when to use humor helps.”

How can the healthcare industry in the region be improved? “The healthcare industry would be improved by increased regional planning and collaboration among the health systems and post-acute service providers to reduce expensive service and intensive resource duplication.”

What do you do for fun? “Spend time with my family, cook, read, garden, hike, and watch the Bills!”

Senior vice president of patient care services and chief nursing officer, Mohawk Valley Health System.

With organization since: 2022.

In current position since: 2022.

Education: Doctorate degree in nursing practice from University of California Los Angeles in Los Angeles, California; a Master of Science in nursing from California State in Los Angeles, California; and a Bachelor of Science in nursing from Wesleyan University Philippines.

Career Highlights: Prior to joining MVHS, served as CNO and senior associate administrator of Harborview Medical

Jerome Dayao

About Us

The mission of the Central Region Addiction Resource Center (CRARC) is to “establish a capacity to coordinate community resources, increase cross-sector collaboration on substance use prevention, treatment, and recovery efforts and aid community members in raising the awareness of current substance abuse issues and locating services within their region.”

The goal of the CRARC is to not only reduce the stigma around opioid addiction by collaborating regionally but to give people in the Central Region access to the resources available in Cayuga, Cortland, Madison, Onondaga & Oswego counties Through working in partnership, we work collaboratively across sectors to provide communities the chance to share resources, address concerns and put in place a more comprehensive plan to address all aspects of addiction to best help the people in need. It is vital that we recognize the importance of working together, discussing needs in each community, and plan how to best help people not just at a local level, but as a region.

The CRARC app is available for download on apple and android devices. Within the CRARC App, you will be able to see a list of substance use disorder providers including prevention, treatment, and recovery services. The app is organized by county but can also be shown as a map showing providers closest to you. The CRARC can also be reached by calling (315) 697-3947.

1507 Upper Lenox Ave., PO Box 389, Oneida, NY 13421

www.bridgescouncil.org

C R A R C

Center in Seattle, Washington, which is part of University of Washington Medicine. Also served as CNO at Arrowhead Regional Medical Center in San Bernardino, California.

Current affiliations: Attained certifications from the National Association for Healthcare Quality (CPHQ), the American Nurses Credentialing Center (NEA-BC) and the American Association of Critical Care Nurses (CCRN-K). Additionally, has been active in many professional organizations, including the American Organization for Nursing Leadership, American Hospital Association’s regional policy board, the Northwest Association of Nurse Leaders and the California Hospital Association’s CNO advisory committee.

President, Upstate Medical University.

With organization since: 1979.

In current position since: November 2020.

Education: Master’s and bachelor’s degrees from the University of Bombay, T.N. Medical College, India.

Career Highlights: Service in numerous leadership roles at Upstate Medical University, including as chairman of the department of psychiatry and interim dean of the College of Medicine. As interim president, from November 2018 to October 2020, supported efforts to increase and enhance local mental health services. Has led the university’s response to the COVID-19 pandemic, which has included the development of a leading saliva swab COVID diagnostic test, now widely used systemwide by SUNY to test students and keep campuses safe; university participation in hosting major clinical trial of Pfizer-BioNtech vaccine for adults and children; and serving as a New York state vaccine hub for the region. While leading the region’s largest employer, Dewan’s vision for increasing diversity in the healthcare workforce and health education, as well as his strategic priorities to continue to enhance the services and footprint for Upstate Medical University, have been his goals since becoming president in December 2020.

Named SUNY distinguished service Professor. Received Syracuse University’s chancellor’s medal.

Ashley Edwards

Kathleen Gaffney-Babb

Chief nursing officer and vice president of clinical services

With organization since: July 2012

In current position since: Fall 2022

Education: Master of Science in nursing; nursing management and executive leadership from Sacred Heart University; Bachelor of Science with a major in nursing from SUNY Polytechnic Institute; associates degree with a major in nursing from St. Elizabeth College of Nursing.

Career Highlights: Leadership experience across many departments including nurse manager of ICU/ER, director of surgical services, director of maternal child services; decrease in agency nurses by 50% from March 2022 to December 2022; full time RN turnover rate less than 6% since August; mplementation of a nurse residency program to transition senior nursing students into registered nurses in a desired department

Current affiliations: ANA, member; Nurse Executive Board Certified (NE-BC)

How do you describe your managerial philosophy or approach? “Utilize a combination of servant and transformational leadership with a focus on shared decision making. Focus on frontline staff involvement and developing autonomy through educational opportunities.”

Skills that make you an effective leader: “Being present, approachable and available for the frontline staff. Practicing consistency and accountability. Interdepartmental collaboration.”

How can the healthcare industry in the region be improved? “Continue to focus on the needs of frontline staff, promote educational opportunities in the work place, partner with nursing and vocational schools to support growth within the facilities and utilize staffing models with acuity based tools to support quality patient care and outcomes.”

What do you do for fun? “I enjoy spending time with family and friends, going on day trips and weekend adventures with my husband and daughters and watching my daughter dance.”

Interim president and chief executive officer, Helio Health.

With organization since: 1991

In current position since: Jan. 1, 2023.

Education: Master’s degree in rehabilitation counseling, Syracuse University; NYS Credentialed Alcoholism and Substance Abuse counselor; certified rehabilitation counselor.

Career Highlights : Syracuse Behavioral Healthcare, outpatient director, inpatient director, director of quality assurance, training and compliance; adjunct professor at Syracuse University; adjunct professor at Onondaga Community College; director of student services at Onondaga Community College; electronic health record implementation consultant; served Helio Health as executive vice president and chief operating officer from 2016 to 2022.

Current Affiliations : President and chief executive at Fulton Friendship House; board member of Omnes IPA.

How do you describe your managerial philosophy or approach? “My leadership approach combines compassion, communication, mentoring, accountability and systems leadership. Our colleagues are dedicated, talented mission-driven individuals who want to make a positive difference in the lives of others. It is my privilege to support them in those efforts.”

Skills that make you an effective leader: “My education, experience and personal commitment to provide access to quality care for the people we serve and a place of belonging and professional growth for our colleagues is my life’s work. I continue to strive each day to be a leader who communicates authenticity, integrity intentionality, knowledge, and connectedness to our mission.”

How can the healthcare industry in the region be improved? “Central New York is fortunate to be the home of excellent hospitals, behavioral healthcare services and community resources providing social determinants of health supports. The people in our region may find it difficult to navigate their way through the various resources especially when they and their families are

Mantosh Dewan

dealing with a difficult period in their lives. Connecting people to care when they need it, maintaining engagement with them and their families is vital to the individual and community wellbeing.”

What do you do for fun? “My husband I enjoy bicycling and walking nature trails. We also enjoy time with our families and our two golden retrievers.”

Marylin Galimi

Chief operating officer, Upstate University Hospital.

With organization since: 2016. In current position since:2021.

Education: Associate degree in electrical engineering technology, SUNY Canton; bachelor’s degree in electrical engineering and management, Rochester Institute of Technology; master’s degree health system administration, Rochester Institute of Technology.

Career Highlights: “I have been fortunate to have worked for great local companies and with amazing people. My experience has brought me here, working with a talented and kind group of leaders that focus all their energy on improving healthcare for our region. My career highlight is being part of the Upstate Medical University leadership team.”

Current affiliations: Syracuse Rotary Club and Syracuse Hoops

How do you describe your managerial philosophy or approach? “I focus on collaboration and team work. I firmly believe that each member of a team has a critical and irreplaceable role. Working together and leveraging each other’s skills is how we can succeed.”

Skills that make you an effective leader: “Listening and compassion. I try to always understand what the needs of others are before mine. From this perspective, I find that we are all working toward common goals and it’s just a matter of helping each other achieve those goals.”

How can the healthcare industry in the region be improved? “The last couple of years have taught us that collaboration among our

institutions is essential to supporting the healthcare needs of the region. We need to continue this collaboration and work to strengthen our primary care and long-term care service.

“We also need to find ways to grow our workforce, not only in the medical field but also in support services (parking attendants, maintenance personnel, cleaners, volunteers, clerks, billing etc.) Every single position in healthcare is critical to patient outcomes and everyone has an impact on the patient experience. Unfortunately, the last couple of years have left a negative impression on some of our younger generations which could have an impact on future recruitment.”

What do you do for fun? “I enjoy running and listening to music, it is my self-reflection time. My favorite pastime is to watch my kids play sports. They both enjoy playing basketball and it is amazing to see them grow in their individual skills and as team players.”

Kent N. Hall

Chief Physician Executive, Mohawk Valley Health System.

With organization since: February 2020. In current position since: February 2020.

Education: Bachelor’s degree from Union College, Schenectady; medical degree from Upstate Medical University.

Career Highlights: Emergency medicine residency program director, Medical College of Wisconsin; emergency department medical director, Goodall Hospital, Sanford Maine and Champlain Valley Physicians Hospital, Plattsburgh; chief medical officer of Champlain Valley Physicians Hospital, Plattsburgh, and of Alice Hyde Medical Center, Malone.

Current affiliations: American Association of Physician Executives, American College of Emergency Physicians, American Association of Emergency Medicine.

How do you describe your managerial philosophy or approach? “First, I believe you lead from the front. Second, you need to be vulnerable. In that way you are open to all experiences and opportunities. I work every day to understand the ‘why’ of everyone I interact with, and to match their ‘why’ with

the task at hand. In this way we can get to a win-win situation.”

Skills that make you an effective leader? “I’ve learned to listen thoroughly and thoughtfully. It’s easy to be crafting an answer while the other person is talking. Unfortunately, you then miss what the other person is actually saying. And I have the courage to take on new opportunities. These are all opportunities for growth.”

How can the healthcare industry in the region be improved? “We’re all in this profession to take care of people. We should work in a more coordinated manner. Communication is key to this.”

Tommy Ibrahim

President and chief executive officer, Bassett Healthcare Network.

With organization since: July 2020.

In current position since: July 2020.

Education: Doctorate in Medicine and Bachelor of Medical Science degrees in England; completed his internal medicine residency at Greater Baltimore Medical Center, an academic affiliate of Johns Hopkins, in Baltimore, Maryland. Holds a Master of Science degree in health administration from Seton Hall University.

Career highlights: Has held leadership positions within the health care industry for the past 14 years. A transformational leader who challenges his teams across the system to continually pursue excellence in safety, quality, patient experience and access. Began his career in medicine as a hospitalist before transitioning a few years later to administration. Prior to assuming leadership of the Bassett Healthcare Network, served as executive vice president and chief physician executive for INTEGRIS Health, the largest nonprofit health care system in Oklahoma. In his three years as chief physician executive at INTEGRIS, he led the strategic direction for clinical services throughout the 19-hospital health system of owned and joint-venture assets, including all clinical operations, the physician enterprise, and system integration objectives. This position included direct responsibility for system research, graduate medical education and medical informatics. Also served as chief physician officer and vice president

of medical affairs at Mercy Health Network in Des Moines, Iowa, from 2014-2017, and as senior vice president and chief physician executive at St. John’s Hospital in Springfield, Illinois, from 2010-2014.

Current affiliations: Board-certified in internal medicine and hospital medicine. Fellow of the American College of Healthcare Executives; Fellow in hospital medicine; received the Certified Physician Executive accreditation from the American Association of Physician Leadership.

What do you do for fun? “I happily live in Cooperstown with my wife, Marian, and our two children. I enjoy camping, hiking, biking, lake living, traveling, and great food.”

Scott Jessie

Chief nursing officer, Upstate University Hospital.

With organization since: 1999.

In current position since: 2021

Education: MBA, Lamar University, graduation expected in spring 2023; MSN, clinical nurse specialist with minor in adult education, SUNY Upstate, 2007; BSN, SUNY Upstate, 2003; AAS Nursing, Cayuga Community College, 1998.

Career Highlights: Worked at Upstate since 1999 in various roles, including as operations section chief — COVID-19 response and executive director of nursing, with oversight for the following areas: emergency services, triage and transfer center, poison control center, administrative supervisors group, staffing support specialist group, throughput operations center, patient flow administrator, throughput nurse team, discharge hospitality center nursing business operations.

Current affiliations: American Organization of Nursing Leadership, New York Organization of Nurse Executives and Leaders, Central New York Organization of Nurse Executives and Leaders.

How do you describe your managerial philosophy or approach? “Some key philosophies I live by: Always be fair, consistent, and honest; relationships and trust are key; the patient has to be at the center of our decisions; listen to understand instead of listening to reply; communicate – a lot; mentorship of new leaders and succession planning is critical

to our success.”

Skills that make you an effective leader: “Patience, honesty, empathy, quick learner, good communicator, always learning, team player-collaborator.”

How can the healthcare industry in the region be improved? “I think we need to: provide meaningful support and resources to our incredible dedicated but overwhelmed and exhausted healthcare staff. The pandemic changed everything and these staff remain at the forefront every day; improve the pipeline of new healthcare staff for CNY; focus on inequity and healthcare disparities across the region; continue to innovate and implement new technologies to offload the staff we have and let them focus on delivering highly skilled patient care: drones, robots, software and mo b ile devices etc; continue modernizing our facilities to provide the best patient care and recruit top talent; secure resources to address the pediatric mental health crisis; continue to advocate for funding and resources to ensure we can keep meeting the needs of a large diverse population spread across a very large geographic region; continue to support research through universities and technology growth through places like the CNYBAC; collaborate more on duplication of services across multiple hospitals; constantly evaluate the healthcare landscape and find ways for large and small organizations to collaborate/partner to keep providing care in large and small communities; partner with large quaternary medical centers and systems to bring care closer to home.”

What do you do for fun? “Spend time with family, read, photography and Disney visits!”

Joseph A. Johnston

Vice president of operations, Guthrie Cortland Medical Center.

With organization since: March 2020. In current position since: March 2020.

Education: Master of Business Administration, May 2015, from Mendoza College of Business, University of Notre Dame (South Bend, Indiana); bachelor’s degree, July 2004, from Ball State University.

Career Highlights : Led the development

and implementation of ARRA, The HITECH Act, and Meaningful Use resulting in being among the first 2% of radiation oncology practices nationally to successfully attest to Centers for Medicare & Medicaid Services (CMS) including post-attestation audit. Served as business development lead in multiple engagements with tertiary/ quaternary partners resulting in world class healthcare including The University of Pennsylvania’s Penn Medicine; lead and pioneered best-in-class service line(s) performances in financial margins, patient experience and quality; lead and supported in excess of $100 million in capital improvements and de novo projects; numerous community-based organizations’ board positions; numerous awards and recognitions for organizational advancement and community service, including Top 40 Under 40.

Current affiliations: Board-certified and fellow of American College of Healthcare Executives (FACHE); board-certified and member of American College of Medical Practice Executives (CMPE); ARRT: The American Registry of Radiologic Technologists, RT (T).

How do you describe your managerial philosophy or approach? “My management philosophy is tripartite in nature. I believe you set clear expectations and hold teams accountable, while also empowering and supporting teams to meet expectations. If you were to view this as a Venn diagram, the overlap of these two approaches results in a very high level of engagement that promotes success. I’m also a firm believer in education/professional development and visibility.”

Skills that make you an effective leader: “I think humility and vulnerability are extremely important characteristics in leadership. We as leaders are often looked toward for answers, which can have an empowering effect; however, we do not always have the answers. Humility and vulnerability places emphasis on being open minded in support of seeking answers that reflect the best interests of our community.”

How can the healthcare industry in the region be improved? “Like most things, this is a dynamic and multifactorial question. I’ll attempt to answer while acknowledging several contributing factors. First, social determinants of health are of primary focus. The lion’s share belongs to public policy; however, community-based organizations, specifically healthcare, play a key role as we provide the best opportunity to advance and educate healthcare populations. We are also economic hubs for the region(s) we

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serve. Second, improved healthcare access and alignment. Like any industry, healthcare is competitive, but if the COVID pandemic has taught us anything, it is that there is significant opportunity in collaboration and leveraging healthcare resources. Last, I’d be remiss if I didn’t acknowledge the shortages of clinicians and support staff across the continuum of care. This is creating tremendous burn-out among our caregivers. This untenable situation calls for greater alignment among industry global forces (i.e. Academia, CMS, Managed Care, etc.) in support of a resolution.”

What do you do for fun? “Most of my time is absorbed by professional obligations and my beautiful family. Outside of this, I enjoy several hobbies which include live music, the outdoors, sports and traveling.”

Seth Kronenberg

Chief operating officer and chief medical officer, Crouse Health.

With organization since: 2010.

In current position since: 2018.

Education: Bachelor’s degree from the University of Pennsylvania. Attended medical school and did his residency and chief residency in internal medicine at Upstate Medical University.

Career Highlights: A board-certified internist, previously practiced at Internists Associates of Central New York and Crouse Medical Practice. Joined Internist Associates of Central New York in 2001, becoming managing partner in 2005. In 2010, Internist Associates became part of Crouse Medical Practice, PLLC, and he was appointed medical director. Currently has oversight of clinical operations at Crouse Health and maintains leadership responsibility and strategic oversight for physician activities. He also has leadership responsibility for strategic affiliations, quality improvement and population health.

Current Affiliations: Member of the boards of directors of Syracuse Community Health Center, Community Memorial Hospital, HealtheConnections and Lab Alliance of CNY.

How do you describe your managerial philosophy or approach? “It is important to set the goals and strategic direction and then to give

staff the autonomy and freedom to perform their jobs. I give them encouragement to always come to me with issues, ideas or concerns. If there are barriers, I appreciate when staff can offer potential solutions on how to remove them and I am there to help facilitate. This creates not only buy-in, but can also build confidence and team commitment.”

Skills that make you an effective leader: “Leadership requires the ability to think strategically and, in many cases, act quickly — especially in healthcare. I encourage and model open and transparent communication, which is one of Crouse’s core values but also critical to engaging our employees and providers. The pandemic has forced us to process information quickly and adapt frequently to rapid changes.”

How can the healthcare industry in the region be improved? “Working more closely together to improve the health of our communities is very important, now more than ever. This is exemplified by the coronavirus pandemic, which has brought hospitals, long-term care providers and governmental agencies together with a common goal. We have all learned a lot during this challenging time.”

What do you do for fun? “With four teenage daughters, our family is on the move. Skiing in the winter and kayaking in the summer keeps us all active.”

Jamie Leszczynski

Senior vice president of communications and chief branding officer, Oswego Health.

With organization since: August 2019. In current position since: January 2023.

Education: Graduated from SUNY Oswego with a Bachelor of Science degree in marketing in 2004; completed the Stanford Healthcare Leadership course in December 2022.

Career Highlights: At the age of 25, received the Oswego County Business Magazine’s Forty Under 40 award and then was recognized again at the age of 32 by BizEventz for its 40 Under 40 in Onondaga County. Graduated from the Leadership Greater Syracuse, Class of 2014.

Current affiliations: For over a decade has

chaired the SAVE Central NY Charter (Suicide Awareness Voices of Education) to raise awareness surrounding mental health.

How do you describe your managerial philosophy or approach: “I would say my style of leading is that of transformational management. In marketing and communications we focus on the big idea and not fall lazy to doing what has always been done. I push my team to try new innovative ways to solve problems, communicate or engage with our patients and community.”

Skills that make you an effective leader: “I strive to always display positive relational energy every day at work as a means to uplift, enthuse and renew our staff.”

How can the healthcare industry in the region be improved: “Collaboration is key. At the end of the day, healthcare should see no geographic boundaries or territory. The patient will always be our priority and collaboration is essential to provide the utmost care. Whether that’s been staff, community providers or other health systems, collaboration is pivotal.”

What do you do for fun: “As a mom of three children, I love being active in their sports and volunteer as a coach for youth basketball for Wayuga County Rec.”

Mark Muthumbi

Central New York Regional President/Vice President, Commercial Sales Eastern Markets, Excellus BlueCross BlueShield.

In current position since: July 2020. With company since: 1999.

Education: Master’s degree in business administration from Le Moyne College, Syracuse; bachelor’s degree in business administration from Liberty University, Lynchburg, Virginia.

Career highlights: As regional president, Muthumbi combines his leadership of commercial sales and account management for the eastern markets (Central New York, Utica and Southern Tier regions) with additional responsibilities of supporting and maintaining business and quality health, and provider networks for CNY region. He is a 40 Under Forty award recipient, graduate of the Leadership

Greater Syracuse, and a certified health consultant professional with the BlueCross BlueShield Association and the Academy for Healthcare Management. He is licensed in life, accident and health insurance with the state of New York.

Current affiliations: Board member, the Longhouse Council (Boy Scouts of America); Hospice of Central New York; Pan African Community of Central New York (PACCNY); and HealtheConnections.

How do you describe your managerial philosophy or approach? Communication and patienceaffording time to understand issues and identify opportunities. I also have the belief that positive attitude, consistency and maintaining structure are important skills to have when working with others.

Skills that make you an effective leader? Having an open mind and encourage diversity. Our markets, our customers and our members are of diverse backgrounds and their expectations are diverse as well. When working with them I strive to understand their needs to keep an open mind and deliver solutions that meet those needs.

In Central New York, Excellus is fortunate to have a strong market presence, where the subscriber may also be a community leader, a provider, or a board member. So understanding their perspectives and appreciating their expectations is key to a successful relationship.

How can the business climate in the region be improved? A thriving business climate requires a healthy community where health disparities are being addressed, including some of the most basic needs like access to health care, food, and housing. “Continuing to invest in a healthier, more engaged community — especially in this current environment — will bolster and propel relationships, leading to growth in our local economy and region.

What do you do for fun? Outside of work I enjoy staying active by walking, bike riding, playing board games like chess, golfing and supporting for our local teams such as SU and Bville sports. I also enjoy spending time in our Central New York-Upstate region. It’s beautiful and offers outlets for a variety of other activities.

Kathryn Pagliaroli Senior vice president of clinical operations and chief nursing officer, Oswego Health.

With organization since: 2001.

In current position since: September 2022.

Education: Earned Master of Science management from Keuka College in 2009 and Bachelor of Science in nursing in 2001 from Roberts Wesleyan College.

Career Highlights: In 2013 she was recognized by Oswego County Magazine as one of the Forty Under 40 recipients. In 2019 received the CNY Organization for Nurse Executives and Leaders regional leadership award. In 2022, received a Rising Leader award from the New York Organization of Nurse Leaders at their 30th Anniversary Gala; In 2022 also received the Healthcare Executive of the Year Award from CNY Business Journal.

The ALS Association Upstate NY Chapter supports people living with ALS and their loves ones in our community through services such as: home visits, peer support groups, a durable medical equipment loan program, two quarterly grant programs, outreach and education We

Current affiliations: Serves on the board of the Oswego Renaissance Association and the New York Organization of Nurse Leaders.

How do you describe your managerial philosophy or approach: “My approach to leadership is geared at building on people’s strengths, and understanding their stories. We have a saying that “A rising tide lifts all boats.” Each of us has a unique talent that they bring and when people are complimenting each other we all achieve success.”

Skills that make you an effective leader: “I use active listening and direct communication as tools to help me be a better leader. “

How can the healthcare industry in the region be improved: “Continued collaboration is needed as we move into the future. In the post-pandemic landscape, we are building on the strengths that we gained. We know the importance of having a strong healthcare system locally and we need to expand those conversations regionally. We also need to recognize the toll the pandemic has taken on healthcare providers and continue to offer them our utmost support and respect.”

What do you do for fun: “I love spending time with my husband and three kids, engaging in their activities. I can also often be found in the kitchen baking or cooking.”

Tricia Peter-Clark

President and chief executive officer at ConnextCare

With organization since: 2013

In current position since: 2021

Education: Bachelor’s degree in health services, D’Youville College; Master of Business Administration, St. Joseph’s College; board-certified in healthcare management, American College of Healthcare Executives.

Career highlights: “During my tenure at ConnextCare, I am most proud of bringing together disparate operations and cultures, from the five acquired practices into one unified and efficient primary care network throughout Oswego County. Subsequent to the integrated practices, I am proud of the leadership I provided during our rebranding campaign that led to our new name,

ConnextCare, which truly signifies the magnitude of reach we have across Oswego County, without limiting our potential for future growth. Receiving the 40 Under 40 award from the CNY Business Journal in 2018, joining the list of other young distinguished leaders is also a true highlight and an honor. Earning my fellowship status with the American College of Healthcare Executives in June of 2019. Leading expansion and growth opportunities in the middle of COVID-19, which resulted in opening of two new practice sites in Oswego County and a new dental partner within long-term care.”

Current affiliations: Director, Central New York Area Health Education Center; director, County of Oswego Industrial Development Agency; treasurer, Operation Oswego County, Inc.; treasurer, Oswego County Integrative Delivery Network Independent Provider Association, LLC; vice president, Upstate Community Health Collaborative Independent Provider Association, LLC; vice president, Finger Lakes Independent Provider Association; fellow, American College of Healthcare Executives; member, Oswego County Health Department Professional Advisory Committee; member, New York State Association for Rural Health; member, Community Health Center Association of New York State; member, Medical Group Management Association; member, Healthcare Financial Management Association; member, Zonta Club of Oswego.

How do you describe your managerial philosophy or approach? “My approach aims to build strong relationships with staff across all disciplines, demonstrating a high level of respect, trust and integrity, which yields a motivated, hardworking and committed workforce full of endless collaboration and growth.”

Skills that make you an effective leader: “I have strong communication skills, with a high level of decisiveness. I’m flexible to changes daily and believe that delegation is an art, not a weakness. I demonstrate a continuous positive attitude and enjoy mentoring talent around me as they are capable of great things if you share your vision and constructively guide them along the way.”

How can the business climate in Oswego County be improved? “Continue to showcase the many assets we have within our county, to encourage the attraction of new businesses, while supporting the expansion of others.”

What do you do for fun? “I enjoy running with

my dog, biking with my kids, being outdoors, cheering on my acquired sports teams, gardening and baking cookies! I have the most fun however; being with my family and watching my children grow!”

David E. Ristedt

Medical director and primary care lead, Guthrie Medical Group, Northern Region.

With organization since: 2019.

In current position since: 2020.

Education: Bachelor’s degree in biochemistry, University of Arizona, 1990; medical degree from Uniformed Services University of Health Sciences, 1995; master’s degree in strategic studies, U.S. Army War College, 2016.

Career Highlights: 32-year career in the Army. Involved in leadership, education and medical infrastructure development around the world, leading to better quality, safety and capability development for patients and their healthcare teams.

Current affiliations: Academy of Family Physicians.

How do you describe your managerial philosophy or approach? “Empowering subordinates to act within their resources and critically analyzing problems to quickly understand options to ‘get to yes.’”

Skills that make you an effective leader: “Critical thinking, decisive and empowering.”

How can the healthcare industry in the region be improved? “Provide opportunities for those with an interest in medicine to pursue their dream. Our region can foster this though collaborative partnerships that enhance education and training opportunities for development of healthcare partners across nursing, technician, and medical support. This will grow local talent and attract others to our region.”

What do you do for fun? “Golf, hike and explore local culture. The Finger Lakes has so much to offer.”

Maryann Roefaro

Chief executive officer, Hematology-Oncology Associates of CNY.

With organization since: May 2002. In current position since: May 2002.

Education: Bachelor’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity degree from the American Institute of Holistic Theology.

Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital.

Current affiliations: President, Cancer Connects; board member, Breast Care Partners, OCC Foundation, Wisdom Thinkers Network, Excellus BlueCross BlueShield; clinical associate professor, SUNY Upstate Medical University since 1990.

How do you describe your managerial philosophy or approach? “A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, ‘Building the Team from the Inside-Out.’”

Skills that make you an effective leader: “I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and long-term development and success.”

How can the healthcare industry in the region be improved? “Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry.”

What do you do for fun: “Spending time with the family and running.”

Jonathan (Jon) Schiller President and CEO, Oneida Health

With organization since: 2022.

In current position since: 2022.

Education : Bachelor’s degree from LeMoyne College; master’s

degree from Rochester Institute of Technology; board-certified fellow of the American College of Healthcare Executives.

Career Highlights: Executive on a team that constructed greenfield new hospital $360-million project, served as incident commander for relocation of two legacy hospitals into a new hospital; started many new services to the community, including the programs of robotic surgery program, bariatric surgery, vascular surgery and addiction medicine. It started six graduate medical education residency programs in six specialties, with 154 residents in training each year. Founding board member for a new medical school that opened in 2012.

Current affiliations: Board member at Madison County Rural Health Council, Christ Healthcare Ministry and New Hope Community. Fellow of the American College Healthcare Executives.

How do you describe your managerial philosophy or approach? “I am a servant leader, and will never ask a member of our organization to do something I wouldn’t do myself. I believe that everyone comes into work to do good, it’s important to maintain an engaging, valuesbased work environment so that everyone can do their best to care for our patients and each other.”

Skills that make you an effective leader? “Listening, always listening. Building consensus. I have an open door – all in the organization are welcome to share ideas, concerns, or what is on their mind with me directly.”

How can the healthcare industry in the region be improved? “The next hurdle for our region is redeveloping a healthcare workforce. We have lost tens of thousands of healthcare workers across the state since 2020 and will need collaborative solutions to solve this problem.”

What do you do for fun? “Fishing, hiking, and spending time with our family.”

Martin Stallone

degree from University of Pennsylvania; MBA from Wharton School of Business (UPenn); master’s degree from Naval War College; bachelor’s degree from Cornell University; Graduate Medical Education degree from Hospital of the University of Pennsylvania (internal medicine).

Career Highlights: Serving as medical director of Cayuga Health Partners (CHP), a physician hospital organization that has won various distinctions, including being the highest quality, lowest cost ACO in New York state in 2017. CHP is a leader in innovative VBP arrangements in Central New York. Various physician leadership roles including as president of CMC’s medical staff and president of the Tompkins County Medical Society. Served for six years as the commander of the 174th Medical Group of the 174th Attack Wing at Hancock Field before being appointed as the state air surgeon of New York effective in September 2019.

Current Affiliations : Fellow of American College of Healthcare Executives (FACHE); board diplomat, American Board of Internal Medicine; board member of HealtheConnections; regional advisory board member for Excellus BlueCross BlueShield, CNY region; New York State Air Surgeon, New York Air National Guard; Tompkins County (and NYS) Medical Society; attending physician, Cayuga Medical Center medical staff.

How do you describe your managerial philosophy of approach? “I enjoy a high tempo and authorize my team to innovate and take calculated risks in order to achieve stated objectives. I freely delegate authority, but never the responsibility for achieving Cayuga’s mission. Our team works collaboratively to achieve objectives that support larger goals, and I ensure we take care of each other while we strive for success. I deeply respect the professionals I have the privilege to lead and that sentiment underscores all my interactions.”

positions in community-based organizations and (I believe that) I understand what is expected of the healthcare system by our society.”

How can the healthcare industry in the region be improved? “Healthcare organizations are under an unparalleled amount of pressure to evolve and they would greatly benefit from more supportive policies (both federal and state) that assist in transforming them to central actors in the modern healthcare system. This would require, among other things, for the systems to cooperate in ways that produced efficiencies and shared best practices.

What do you do for fun? “I enjoy spending time with my wife and our six sons. Additionally, I enjoy working on my very average golf game.”

President and chief executive officer, Mohawk Valley Health System.

With organization since: Jan. 1, 2019.

Education: Fellow in the American College of Healthcare Executives; BA from University of North Dakota; MBA, Rivier College, Nashua, New Hampshire.

Chief executive officer, Cayuga Health System.

With organization since: 2009.

In current position: January 2019.

Education: Medical

Skills that make you an effective leader : “I have been fortunate to have operational experiences in the outpatient setting (group practice administration), network management including physician and facility contracting and hospital operations. In my military career, I have led teams in high stress environments and learned to make time constrained decisions amidst uncertainty. As an attending physician and clinical director, I have directly cared for patients in the inpatient setting and worked to improve complex processes involving systems. I have held various leadership

Career Highlights: The construction of a new regional medical center in downtown Utica will be the second time in my career that I have been involved in building a new hospital. What a wonderful once in a lifetime (or twice) opportunity! My career path has always been focused on transformation which has led me to interesting challenges and required me to stretch and handle complications that I’d never thought possible. And it has been a gift. Along the way, I’ve met wonderfully talented and caring healthcare professionals and interacted with patients at their most vulnerable times. It is such meaningful work!

How do you describe your managerial philosophy or approach? “I have to show up every day with my whole self. The more open I am as a person with my coworkers the better CEO I am. It is about servant leadership. Never can you expect an employee to do something you would not do yourself. No task is too big or too little. Solid leaders must lead from a position of integrity. If you compromise that, you can accomplish nothing.”

Darlene Stromstad

Skills that make you an effective leader: “I am very resilient so I can handle setbacks and challenges while staying focused on the long-term goal. I have the courage to take on challenges which builds on one’s experience. And I have a sense of humor which makes every day just a bit more fun.”

How can the healthcare industry in the region be improved? “Certainly the new state-ofthe-art regional medical center in downtown Utica will improve the efficiency of care and comfort for the patients. Importantly, it will also increase interest from physicians looking for a great place to live and practice. As we recruit doctors we will also increase our success at recruiting nurses and other skilled healthcare professionals. This is a remarkable transformational opportunity for this region.”

What do you do for fun? “Exercise of all types (hiking, cross country skiing, heading to the gym) helps both the body and the mind. I also enjoy music of all kinds. I read a lot. I just finished “The Institute” by Stephen King, am presently reading a book on the

late Robin Williams and have one on Ruth Bader Ginsburg on my nightstand. And I’m a great tourist.”

Amy Tucker

Chief medical officer, Upstate University Hospital; associate dean for clinical affairs, Upstate Medical University’s College of Medicine.

With organization since: April 2017.

In current position since: 2018.

Education: Master’s degree in healthcare management, Harvard School of Public Health; medical and undergraduate degrees, The University of North CarolinaChapel Hill.

Career Highlights: Prior to joining Upstate, was on the faculty at the University of

Virginia, where she served as founder and co-director of the Women’s Cardiovascular Prevention Clinic and as the director of ambulatory and consultative cardiology services. The recipient of several teaching awards, she has a longstanding investment in medical education, serving as the associate dean for clinical affairs in the Upstate College of Medicine, and having previously served as the associate chairwoman of medicine for undergraduate medical education and director of the cardiovascular fellowship training program while at the University of Virginia. Also held the position of chief medical officer for Locus Health, LLC, a Virginia company providing comprehensive care coordination, remote patient monitoring, and performance optimization using advanced data analytics.

Current affiliations: Fellow of the American College of Cardiology and the American College of Physicians.

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guiding principles of fairness, appreciation, ownership, commitment, and an insistence on excellence. I surround myself with people who are smarter and more skilled than I am, and try to learn as much as I can from them.”

Skills that make you an effective leader? “No one is more surprised than I am that I have found myself in a leadership position. I have no secret sauce for effectiveness. What I do is try to live according to my guiding principles daily and try to learn something each day that will make me a better leader tomorrow. To be honest, I pretty much fall off my pony every day, and I get right back on it the next.”

How can the healthcare industry in the region be improved? “COVID-19 has reminded me daily of the strength and commitment of the professionals in our healthcare community. Dedicated individuals from every healthcare discipline have partnered during the pandemic to expand home-based care and telemedicine, to deliver front line care to patients with COVID-19 and other illnesses, to develop new therapies and tests, and to help keep communities safe through expanded testing. I would like to see the healthcare industry build on this momentum with the goals to improve access, convenience, cost, and equity.”

What do you do for fun? “Outside of work, I enjoy my two children, my grandson, and my friends. I like exploring the rich and diverse outdoor attractions in beautiful Central New York; experiencing the historical and diverse cultural offerings in Syracuse, including the Syracuse Stage, Rosamond Gifford Lecture series, the Friends of Chamber Music concerts; and sampling the regional cuisine of Central New York.”

Duane F. Tull

Executive vice president of medicine and chief medical officer, Oswego Health.

With organization since: December 2018.

In current position since: January 2023.

Education: Physician executive master of business administration from Haslam College of Business at the University of Tennessee, Knoxville; general surgery residency from Christiana Care Health System in Newark, Delaware; medical doctorate from Eastern Virginia Medical School in Norfolk, Virginia; B.S.

chemistry from Hampden-Sydney College in Virginia.

Career Highlights: Has been a surgeon for 23 years and was instrumental in the local fight against COVID-19 at Oswego Health.

Current affiliations: Clinical assistant professor of surgery, SUNY Upstate Medical University Clinical; assistant professor of surgery, Geisinger Commonwealth School of Medicine.

How do you describe your managerial philosophy or approach: “Lead by example.”

Skills that make you an effective leader: “Listening, observation, real world experience from all of the facilities I have worked at and the different regions of the country.”

How can the healthcare industry in the region be improved? “Better collaboration between systems. “

What do you do for fun? “I am a car enthusiast. I enjoy restoration and maintenance. I am an avid fisherman and enjoy a good fight. My goal is to land a marlin or sailfish one day.”

Deb Turner

Owner, Seniors Helping Seniors

With organization since: 2011

In current position since: 2011

Education: Associates Degree in Business degree.

Career Highlights: Joined SHS in 2011, serving Cayuga and Oswego counties. In 2015 she expanded services to Oneida County and in 2021 to Onondaga County.

How do you describe your managerial philosophy or approach? “My managers and care providers are a team, with a capital “T.” We are a close group who support each other in every way.”

Skills that make you an effective leader? “Sense of humor, dedication to my team and our fellow seniors.

How can the healthcare industry in the region be improved? More money to the senior population for in-home care. So many seniors need just a little help to remain their

homes.”

What do you do for fun? “I love spending time with my grandchildren and family. I like to cook, garden, and riding my four-wheeler.”

Kansas Underwood

Chief nursing officer and vice president of nursing, Guthrie Cortland Medical Center.

With organization since: February 2022.

In current position since: February 2022.

Education: Associate Degree in Nursing from Tompkins Cortland Community College, bachelor’s in nursing from SUNY Upstate University, and a master’s in management from Keuka College.

Career Highlights: “I am most proud of becoming a critical care nurse and directly changing an individual’s health care experience; mission work in Central America; lead project manager for full deployment and integration of 53 health care professionals for a COVID-19 mission to NYC (April 2020- June 2020).

Current affiliations: Member of Emergency Nurses Association (ENA), American Organization for Nursing Leadership (AONL), New York Organization for Nursing Leadership (NYONL).

How do you describe your managerial philosophy or approach? “I would like to call myself a transformational leader who focuses on our people. I am a change agent who recognizes that people make change because they want to and see the value in it, rather than because they are told to. I try to lead by example and with humility.”

Skills that make you an effective leader: “Humility, vulnerability and the willingness to learn. I believe my purpose as a leader is to be an advocate for our teams and listen to what our teams are telling us. I have a favorite saying by Ezra Taft Benson that is visible to me at all times in my office. ‘Pride is concerned with who is right, Humility is concerned with what is right.’”

How can the healthcare industry in the region be improved? “The state of health care is different than it has ever been, and good or bad, I focus on never letting a crisis go by without gaining knowledge from it. The best way to improve is to learn from our mistakes, showing our teams and community that we care and continue to try to do what is right.”

What do you do for fun? “Oh, I love fun! I am always eager to spend time with my family and friends. I love to travel, ski, and try new things. I am a certified scuba diver and enjoy anything related to the ocean.”

Eve Van de Wal

Regional president, Excellus BlueCross BlueShield, Utica region.

With organization since: 1998.

In current position since:2008.

Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport.

Career Highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, enjoyed a successful career in nursing, specializing in critical care and cardiac care.

Current affiliations: Board member of Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); Health Workforce New York (HWNY); Adirondack Bank; and Utica First Insurance Company. Serves on Masonic Care Community advisory committee and Oneida County opioid taskforce.

How do you describe your managerial philosophy or approach? “Strive to lead by example as I truly believe that management is only as strong as its employees. Supporter of the mentor/mentee model. Try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty, as they are the backbone of the company.”

Skills that make you an effective leader: “I pride myself on being honest, transparent and ethical in every aspect. I believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals, as well as being an active listener.”

How can the healthcare industry in the region be improved? “As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and

reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare.”

What do you do for fun? “Spend time with family and friends; cook, shop, kayak and snowshoe.”

AnneMarie Walker-Czyz

President and chief executive officer, Rome Health

With torganization since: March 1, 2021

In current position since: March 1, 2021

Education: Nursing degree from the St. Joseph’s College of Nursing, Bachelor of Science degree in nursing from the Upstate Medical University. Holds a Master of Science and Clinical Nurse Specialist degree from Upstate Medical University. In 2015, graduated from St. John Fisher College earning an education doctorate degree in executive leadership. She is also certified as a Nurse Executive from the ANCC.

Career Highlights: Employed at St. Joseph’s Health Hospital since 1997 through 2021, where she served as the chief nursing officer, vice president of clinical and educational services and chief operating officer.

Skills that make you an effective leader: Her passions lie in the promotion of shared governance and promoting nursing leadership at the point of care delivery, transforming acute care services to be consistent with the overall strategy for health care reform and developing multidisciplinary teams to achieve higher quality, safety, and patient engagement at a lower cost.

Michael Walsh

of Health Sciences; Doctor of Osteopathic Medicine from University of Health Sciences.

Career Highlights: Rank of Major (0-4) US Army Medical Corps.

Current affiliations: Community Memorial Hospital.

How do you describe your managerial philosophy or approach? “Listen to learn.”

Skills that make you an effective leader: “I try to listen, lead by example and learn from others.”

How can the healthcare industry in the region be improved? “Greater coordination of services, electronic medical records and access to specialty care.”

What do you do for fun? “I play guitar and travel.”

Henry Weil

Senior vice president, chief clinical & academic officer, Bassett Healthcare Network; chief operating officer, Bassett Medical Center.

Education : Received Doctorate in Medicine from Columbia University College of Physicians and Surgeons in New York and a Bachelor of Science from Hamilton College.

Chief medical officer, Community Memorial Hospital.

With organization since: 2016.

In current position since: 2019.

Education: University of Michigan, bachelor’s degree; master’s degree from Arizona School

Career highlights: Also works as senior associate dean for the Columbia-Bassett Program at Columbia University’s College of Physicians and Surgeons. Oversees efforts to support quality and safety, the Bassett Medical Group, talent acquisition, medical staff recruitment, research, and graduate medical education. Has previously held leadership positions in hospital revenue cycle operations, health care informatics, patient experience, management of inpatient building, and development of hospitalist and intensive care programs at Bassett Healthcare Network.

Current affiliations: Board-certified in internal medicine, with a subspecialty in Geriatric Medicine, from American Board of Internal Medicine.

What do you do for fun? “Spending time with my wife, Rebecca, and our three sons. I also enjoy working on our hay farm with our two

dogs, cat, 10 chickens, horse, and donkey.”

Jennifer Yartym

Senior vice president, president and chief operating officer, Guthrie Cortland Medical Center.

With organization since: 2000.

In current position since: 2019.

Education: Bachelor of Science, physical therapy from Ithaca College; Master of Science, physical therapy from Ithaca College; Master of Business Administration from Alfred University.

Career Highlights: “During my tenure at Guthrie, I have enjoyed playing an integral role in the growth and development of the organization. I assisted with the planning, development, and construction of a multitude of facilities, including the 250,000 square-foot. Corning Hospital, a medical office building, HealthWorks Wellness & Fitness Center, and the Renzi Cancer Center at Guthrie Cortland Medical Center.

Current affiliations: Board member, Iroquois Healthcare Association; member of Seven Valleys Health Coalition; Board member of the Cortland Chamber of Commerce; Board member, Bath Central School District.

How do you describe your managerial philosophy or approach? “I believe in leading with integrity and building trust through an environment of mutual respect and accountability. My approach is one in which I lead by example. If you are fair, transparent, honest, consistent and approachable, you will build relationships and a successful team.”

Skills that make you an effective leader: “I believe that being open, honest and transparent has contributed to my effectiveness as a leader. Communication and collaboration are essential elements to building relationships and a successful team.”

How can the healthcare industry in the region be improved? “We need to continue to focus on the triple aim: providing high quality care to our entire population in an efficient, cost-effective manner while at the same time providing our patients with an exceptional experience.”

What do you do for fun? I enjoy running, golfing, watching my children’s sporting events and spending time with my family.

Mark K. Zeman

Chief information officer, Upstate University Hospital.

With organization since: 1995. In current position since: 2017.

Education: Clarkson University, Bachelor of Science, civil and structural engineering.

Career Highlights: Served as unit manager at General Electric Company (Aerospace) before joining Upstate in 1995; built the first enterprise network at Upstate, enabling the rollout of an EHR, PACS, email and other enterprise systems, and providing universal connectivity, high reliability and throughput; 2004 President’s Employee Recognition Award, Outstanding Contribution of the Year (non clinical/ support); 2009 President’s Employee Recognition Award, Campus Leader of the Year; associate administrator over network services, operations, telecommunications, customer support, biomedical engineering (all IT departments) and the hospital’s supply chain and materials-related services; appointed chief information officer of Upstate Medical University, comprised of four colleges, two hospitals using the Epic EHR and over 10,000 faculty, staff and volunteers; formed the IMT staff development office to focus on succession planning, career development, recruitment and retention, and community engagement for the purposes of generating interest in IT as a career and as a way to recruit younger, more diverse employees; created the Moonshot Team, which collaborates using data analytics and complex visualization tools to bring new perspectives to problems, resulting in sustainable solutions that positively impact stakeholders, our community and New York state. Their projects have improved clinical workflows, realized a return on investment of over $8.6 million, broadly impacted the health of New York state residents and helped SUNY schools make decisions about bringing students back to campuses during the COVID-19 pandemic; designed ELUCIDATE, an app that enables users to establish a newsfeed to follow the progress and status of Upstate projects of

interest to them.

Current affiliations: SUNY Council of Chief Information Officers; Healthcare Association of New York State, College of Healthcare Information Management Executives.

How do you describe your managerial philosophy or approach? “My job is to provide an environment that allows the incredibly talented folks in the organization to flourish and produce amazing work. This means encouraging them to take risks, recognizing their accomplishments, providing opportunities to grow and giving them the tools and flexibility to do their jobs effectively, such that they are able to maintain a positive work and personal life balance. Additionally, as the leader of the information management and technology division, I promote an innovative vision for the organization to meet the needs of the Upstate community we serve.”

Skills that make you an effective leader? “I believe open and routine communications are essential for a healthy, vibrant and productive organization. Accordingly, I greatly value relationships and work hard to build and maintain them. I listen and try to be very responsive to the needs of others, and I work to earn the respect of those I lead and serve. I like to think I inspire through my actions and my communications.”

How can the healthcare industry in the region be improved? “Further development of telehealth capabilities is essential to providing improved access to care, along with the required support by both payers and providers.”

What do you do for fun? “I like to ski, both water and snow, but I have a passion for woodworking. In my rare spare time, I build non traditional furniture, every piece being unique and, if possible, incorporating something from the industrial era.”

HOSPITALS CENTRAL NEW YORK

Auburn Community Hospital

Address

17 Lansing St.

Auburn, NY 13021

General Information

315-255-7011

www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Medical Director or Equivalent

Michael G. Wilson, M.D.

Chief Nursing Officer

Tammy Sunderlin

Number of Employees: 1,200

Licensed Physicians: 300

Number of Beds: 99

Inpatient Visits in 2021: 7,000

Outpatient Visits in 2021: 12,000

Visits to Emergency Department in 2021: 25,000

Number of Surgeries in 2021: 7,000

In November 2022

Auburn Community Hospital broke ground on its new $15 million Upstate Cancer Center. Two years after opening a medical oncology and hematology center within its existing main building, Auburn Community Hospital broke ground to build a new 12,000 square-foot cancer treatment center. The hospital is partnering with Rochester developer Park Grove Realty LLC and SUNY Upstate Medical University Hospital & Upstate Cancer Center in Syracuse on the project. The center will be located at the corner of Lansing and North streets. This major expansion will allow the hospital to add radiation oncology services to its cancer treatment offerings, which was launched in early 2020 in partnership with Upstate Cancer Center physicians.

❱ Physician Daniel Alexander, one of the most respected and accomplished orthopedic surgeons in Upstate New York, was named chief administrative officer at ACH. He joined Auburn Orthopedic Specialists in October 2022, bringing 20 years of experience performing more than 20,000 surgeries. He is the founder of Finger Lakes Bone and Joint Center and Open MRI of the Finger Lakes. His previous position was chairman of orthopedics for Rochester Regional Health eastern region since 2009.

❱ Physician Patsy M. Iannolo, chief of emergency medicine at Auburn Community Hospital, was recognized as the “2021 EMS Physician of Excellence” by The Central New York Regional Emergency Management Services Council. Iannolo

was nominated by TLC Emergency Medical Services. The criteria for this recognition include contributions to the EMS community as a physician. This physician shows tremendous dedication, responsibility, professional behavior, special skill or insight in the pre-hospital environment.

Bassett Healthcare Network

Address

1 Atwell Road

Cooperstown, NY 13326

General Information

1-800-227-7388

www.bassett.org

President & CEO

Tommy Ibrahim, MD Medical Director or Equivalent

Henry Weil, MD

Chief Nursing Officer or Equivalent

Angela Belmont

Chief Financial Officer or Equivalent

Paul Swinko

Number of Employees: 5,000+

Licensed Physicians: 500+

Number of Beds: 320

Inpatient Visits in 2021: Not provided Outpatient Visits in 2021: 740,037

Visits to Emergency Department in 2021: 70,621

Number of Surgeries in 2021: 13,510

Bassett Healthcare Network provides services to people living in a 5,600 square mile region of Central New York, roughly the size of the state of Connecticut. The organization includes five hospitals, over two dozen community-based health centers, more than 20 school-based health centers, two skilled nursing facilities, and other health partners in related fields. It will celebrate its 101st anniversary in 2023.

❱ Telemedicine Expands Access to WorldClass Healthcare in Central New York — Advances in digital medicine continue to expand Bassett’s capacity to provide rural residents with high-quality health care. By enhancing its telemedicine infrastructure, patients across the region are increasingly connected to primary care, specialty care and mental health practitioners without the need for travel.

❱ Thirty Years of Service — Bassett Healthcare Network celebrated the 30th anniversary of its school-based health centers (SBHC). The first site opened in 1992 at the Delaware Academy Central School in Delhi, marking the first collaboration be-

tween Bassett and a school district. Since then, SBHC has expanded to 21 sites in 17 school districts across four counties. The SBHC enrollment has typically been between 80% and 92% of the total school population. The Delhi SBHC alone has between 2,000 and 2,500 visits per year. Bassett’s School-Based Health Centers program is now the largest rural school-based health program in New York State.

❱ School-Based Health Centers and Telemedicine — “Bassett’s ongoing expansion of its telemedicine services across our rural area have made a tremendous and positive impact on our ability to serve regional students during the COVID-19 pandemic,” says nurse Jane Hamilton, school-based health practice manager. “Now telemedicine is an essential complement to in-person SBHC services. Students utilize video visits to access a variety of pediatric specialties.”

❱ Serving New York State’s Agricultural Communities — The New York Center for Agricultural Medicine and Health (NYCAMH) is a program of Bassett Healthcare Network dedicated to enhancing agricultural and rural health by preventing and treating occupational injury and illness. NYCAMH provides research, outreach, education, and clinical consultation services by a professional staff including epidemiologists, biostatisticians, social workers, information specialists, occupational health nurses, educators, physicians, bilingual safety specialists, and support staff. The NYCAMH team often works one-on-one with farmers to help them through difficulties.

❱ State-of-the-Art Minimally Invasive Robotic Gastric Bypass Surgery Comes to Bassett Medical Center — It is a hallmark of Bassett’s care to strive to provide rural patients with the best advanced options available in large urban areas. Joon Shim, senior attending physician in general surgery, is an expert in minimally invasive and trauma surgery. In 2022, he successfully completed the first robotic assisted gastric bypass surgery at Bassett. Bassett now provides its patients with this technologically advanced minimally invasive surgery, resulting in faster recovery, less postoperative pain, and shorter hospital stays. Bassett’s bariatric surgery team has received quality recognition for patient safety and better outcomes, including the Blue Distinction Center+ for Bariatric Surgery by Excellus BlueCross BlueShield, and accreditation by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program.

Cayuga Health System

Address

101 Dates Drive

Ithaca, NY 14850

General Information

607-274-4011

www.cayugahealth.org

President & CEO

Marty Stallone

Medical Director or Equivalent

Andreia the Lima, MD

Chief Nursing Officer or Equivalent

Naph’tali Edge

Chief Financial Officer or Equivalent

John Collett

Number of Employees: Cayuga Medical Center (CMC) 1,776; Schuyler Hospital (SH): 400

Licensed Physicians: CMC-412, SH 128

Number of Beds: CMC – 212, SH - 16

Inpatient Visits in 2021: CMC – 9,236, SH – 625

Outpatient Visits in 2021: CMC – 293,120, SH – 65,385

Visits to Emergency Department in 2021

CMC – 29,611, SH 7,291

Number of Surgeries in 2021: CMC – 7,590, SH - 414

Cayuga Medical Center (CMC), a member of Cayuga Health, has been designated a 2022-2023 Best Maternity Hospital by U.S. News & World Report. CMC is one of only nine New York state hospitals to receive this distinction. This is the highest award a hospital can earn for U.S. News’ Best Hospitals for Maternity Care. The annual evaluation is designed to assist expectant parents and their doctors in making informed decisions about where to receive maternity care. Cayuga Medical Center earned a High Performing designation in recognition of maternity care as measured by factors such as newborn complication rates. “This recognition is a testament to the committed members of our Cayuga Birthplace team at CMC and all who support them” said physician Martin Stallone, chief executive officer of Cayuga Health. “We believe that every patient should have convenient access to safe, compassionate maternity care, at every stage of pregnancy. We are honored to provide such a high-quality service for new mothers in Tompkins, Cortland, and Schuyler counties.”

❱ Cayuga Health in 2022 purchased 108,000 square feet of space at The Shops at Ithaca Mall where they are planning to redevelop, relocate and consolidate ex-

isting practices into one location, making access more convenient for patients. CH plans to lease some of the space to prospective new vendors. The property, located at 40 Catherwood Road, near state Route 13, was purchased from an ownership group that includes Mason Asset Management and Namdar Realty Group, two Long Island-based real estate investment companies that oversee leasing and management efforts at the mall. Cayuga Health has acquired the former big box retail parcels where The Bon Ton and Sears once stood for $8.5 Million.

❱ “We see this capital expansion as a necessary next step in our strategic plan as we continue to reimagine our operations by making health care more accessible to everyone in the communities we serve,” said physician Martin Stallone, president and CEO of Cayuga Health. “This acquisition allows us to consolidate existing practices into one location for efficiency and improved patient access. We have been operating at The Shops at Ithaca Mall since the onset of the COVID 19 pandemic and it has been proven to be a valuable location within the community and for our health system.” Cayuga Health has been occupying the retail space since March 2020 where they identified the facility as an ideal location for critical COVID-19 operations.

❱ Cayuga Medical Center earned The Joint Commission’s Gold Seal of Approval and the American Stroke Association’s HeartCheck mark for Advanced Primary Stroke Center Certification. CMC underwent a rigorous, unannounced onsite review in September 2022. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.

❱ Cayuga Health named Herb Alexander as chief diversity officer, a newly created position, to enhance diversity programs and create a more inclusive culture for their health care organization that reflects the communities they serve. Alexander most recently was chief diversity officer and associate dean of students for Roberts Wesleyan College in Rochester. He holds a Master of Science in strategic (business) leadership and a Bachelor of Arts in history from Roberts Wesleyan College. He started on the position Aug 2.

❱ Cayuga Health named Melissa Tourtellotte its new vice president of marketing and communications. In this role Tourtellotte will oversee brand equity and de-

velopment, internal and external PR and marketing communications, and philanthropic initiatives across the organization. Tourtellotte joined Cayuga Health with over 10-years of experience leading rural health system marketing, communications, and recruitment teams. Previously, she was the director of strategic marketing and communications for The Guthrie Clinic and marketing director at Bassett Healthcare Network in Cooperstown. Most recently she held the role of senior director of physician recruitment for Guthrie Medical Group in Sayre, Pennsylvania. She holds a Bachelor of Arts degree from Hamilton College and a Master of Science degree in marketing from Walden University. She is the past public image chairwoman for Rotary District 7170 and volunteers as the secretary for the Charles H. Bassett Youth Foundation in Owego.

Community Memorial Hospital

Address

150 Broad St.

Hamilton, NY 13346

General Information

315-824-1100

www.communitymemorial.org

President and Chief Executive Officer

Jeffery Coakley

Medical Director or Equivalent

Michael Walsh, DO

Chief Nursing Officer or Equivalent

Heather Bernard

Chief Financial Officer or Equivalent

Jason Liebel, controller

Number of Employees: 400

Licensed Physicians: 144

Number of Beds: 25

Inpatient Visits in 2021: 1,182

Outpatient Visits in 2021: 41,416

Visits to Emergency Department in 2021: 9,777

Number of Surgeries in 2021: 2,289

In December 2021, Community Memorial opened its new emergency department. The department’s expansion gives the team of providers and nurses room to adequately provide patients treatment and move equipment as needed with the privacy that patients deserve. It now houses dedicated trauma rooms, decontamination rooms and has an accessible ambulance entrance that did not previously exist and were barriers to efficient and effective care.

❱ In February of 2022, Community Memo -

rial invested in robotic technology for its operating rooms with VELYS’ robotic assisted technology surgeries for orthopedic knee replacements. Physician Richelle Takemoto, director of robotic surgery, leads this initiative of promoting technologys.

❱ Community Memorial also made investments in its services. It welcomed certified family nurse practitioner Rebecca Dorn to its cardiology division.

❱ Physician Gregory Ripich joined the general surgery department. He sees patients in Cazenovia and Hamilton. This addition provides the community with a greater scope of care and allows CMH to care for a greater volume of patients. Ripich performs elective procedures and surgeries, specializing in various surgeries such as colon and rectal, breast, thyroid, skin and wound.

❱ Physician Kenneth Beasley expanded urology services at Community Memorial with the Urolift procedure. This minimally invasive procedure helps men with enlarged prostates urinate freely.

❱ CMH expanded services in its Cazenovia Family Health Center, Jocelyn Morin restarted her primary care practice on John Trush Boulevard was joined by general

surgeon Gregory Ripich. Syracuse Gastroenterology Associates continues to see patients at this location.

❱ Team care medicine joined the hospital’s primary care providers in October 2022 to develop solutions to enhance patient access to the practices, renew the joy of practicing medicine and restore providers’ personal lives as primary care professionals. The team-based care model provides a more efficient care visit, more quality time for providers with their patients, and patients report a higher satisfaction rate.

❱ In collaboration with Colgate University, CMH developed a unique women’s health service in mammography for the college’s faculty and staff. The improvements in the mammography services created a more convenient and efficient service for all women in the community.

❱ The USDA provided Community Memorial with a $19 million loan guarantee to continue the capital transformation of the facility. Construction is planned to replace the radiology, laboratory and physical therapy departments and incorporate a new main entrance into the facility.

Crouse Health

HEALTH CARE IS ABOUT

Address

736 Irving Ave.

Syracuse, NY 13210

General Information

315-470-7111

www.crouse.org

Chief Executive Officer

Kimberly Boynton

Medical Director or Equivalent

Seth Kronenberg, MD

Number of Employees: 3,200

Licensed Physicians: 800

Number of Beds: 506

Inpatient Visits in 2021: 20,350

Outpatient Visits in 2021: 463,000

Visits to Emergency Department in 2021: 50,000

Number of Surgeries in 2021: 18,000

Crouse Health and SUNY Upstate Medical University jointly announced in April 2022 their intention to bring the two healthcare systems together to enhance care delivery to Central New Yorkers. Under the proposed combination, Upstate Medical University

You want a health care provider you can connect with. You need a provider who is connected. You have both with Guthrie.

Our compassionate providers know you and your health needs. They get to know you and connect with you as a person.

And as part of Guthrie, they are connected to a network of more than 650 primary care and specialty providers with the knowledge and skills to provide high-quality care for even the most complex conditions.

Our electronic medical record connects your care team, and you, for seamless care no matter where you are.

From routine care to specialized treatments, Guthrie is here for you and your family.

Make your connection with Guthrie today. www.Guthrie.org

Alison Platukis, CNM Guthrie Cortland OB/GYN

will acquire the operations of Crouse Hospital, which will become part of the Upstate Medical University Health System.

The proposed combination will include all of Crouse Hospitals’ inpatient and outpatient services. Crouse Hospital will become part of Upstate University Hospital and the Crouse campus will be branded as Upstate Crouse Hospital. Crouse Medical Practice will remain intact and will be branded as Upstate Crouse Medical Practice.

Upstate and Crouse believe that the combined organization would generate new career opportunities in the region. No staff reductions are anticipated as a result of the transaction. It is anticipated that union employees at each hospital will continue to be represented by their current respective unions.

By coming together, Upstate and Crouse propose to create a coordinated, highly integrated system with the objective of improving quality of care and increasing access to care for the communities we serve. The combination will create a system with more than 13,000 employees, 1,200 licensed inpatient hospital beds and offer more than 70 specialties. It will markedly increase clinical training opportunities for tomorrow’s healthcare providers studying in the College of Medicine, College of Health Professions and two complementary schools of nursing.

Over the years, Crouse and Upstate leadership have engaged in thoughtful review of potential options for the institutions to more closely align in ways that improve care for the community and region, while preserving each organization’s clinical and educational missions. Upstate Medical University (including Upstate University Hospital) and Crouse Health have a history of collaborating, to the extent feasible, to serve the Central New York region. During the pandemic, Upstate and Crouse worked collaboratively to meet the challenges created by COVID-19.

The proposed merger was still pending early in 2023.

❱ Crouse Hospital received a ‘B’ safety score for fall 2022 from The Leapfrog Group, a national distinction recognizing the hospital’s achievements in protecting patients from harm and providing safer healthcare. The Leapfrog Hospital Safety Grade is the only rating focused exclusively on hospital safety. Its A, B, C, D or F letter grades for more than 3,000 hospitals across the country are a quick way for consumers to choose the safest hospital to seek care.

Grades are based on over 30 performance measures reflecting errors, accidents, injuries and infections, as well as systems hospitals have in place to prevent harm.

The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring. With a safety grade of B, Crouse’s fall 2022 score is the highest in Central New York.

“Our mission of providing the best in patient care continues to guide our ongoing quality improvement and patient experience efforts,” said Crouse Chief Medical Officer and Seth Kronenberg. “We congratulate our team for this achievement, which reflects not only their strong clinical performance, but also their commitment to excellence in patient outcomes, made especially challenging during the COVID pandemic.”

❱ Crouse Health in 2022 became the only hospital in Central New York to acquire the innovative da Vinci SP (single port) system, which provides surgeons with robotic-assisted technology designed for access to tissue in the body with greater precision and enhanced mobility.

The da Vinci SP’s innovative design enables single port placement and optimal internal and external range of motion (e.g., 360-degrees of anatomical access and rotation) through the single SP arm. Surgeons control the fully articulating instruments and the camera on the SP system.

The SP platform allows surgeons to get inside the body in a very delicate way to perform minimally invasive surgeries that solve problems ranging from reconstructive to cancer surgery.

Currently, the new robotic system is being used for prostatectomy procedures.

Since its inception in 2008, Crouse Health’s robotic surgery program has grown to become the region’s largest multispecialty robotic surgery program, performing more than 1,900 procedures in 2021. With seven surgical robots and 25 surgical specialists supporting the program, specialty areas include general surgery; bariatric; colorectal; GYN oncology; gynecology; thoracic and urology.

❱ Crouse Health has been designated an Aetna Institute of Quality Bariatric Surgery Facility for treating individuals living with morbid, or extreme, obesity. Facilities are selected for consistently delivering evidence-based, safe care.

“We are proud of our bariatric surgery program’s reputation throughout the region for excellence in weight-loss surgery,” says Seth Kronenberg, chief operating officer and chief medical officer. “This designation reflects the talent and expertise of our Crouse bariatric surgeons and clinical team and their focus on providing the best in care and outcomes for our bariatric patients.”

Aetna makes information about the quality and cost of health care services available to its members to help them make informed decisions about their health care needs. In line with this goal, Aetna recognizes hospitals and facilities in its network that offer specialized clinical services for certain health conditions.

❱ Crouse Health has received the American Heart/Stroke Association’s GoldPlus Get With The Guidelines® – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability.

Crouse was the only area hospital in 2022 to receive this award at this level.

❱ Crouse Health has received the American Heart Association’s Gold Plus Get With The Guidelines®-Stroke Quality Achievement Award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.

For the first time, Crouse has also received the Association’s Target: Type 2 Diabetes Honor Roll award. To qualify for this recognition, hospitals must meet quality measures developed with more than 90% of compliance for 12 consecutive months for the “overall diabetes cardiovascular initiative composite score.”

“Almost 30 percent of our patients have diabetes and we have taken up the challenge of maximizing their diabetes care while they are here. We believe this will increase the likelihood of positive medical outcomes and reduce the risk of diabetes-related complications,” said Chief and Chief Medical Officer Seth Kronenberg.

Finger Lakes Health

Geneva General Hospital

196 North St.

Geneva, NY 14456

315-787-4000

Soldiers and Sailors Memorial Hospital of Yates County, Inc.

418 North Main St.

Penn Yan, NY 14527

315-531-2000

General Information

www.flhealth.org

President and CEO

Jose Acevedo

Medical Director or Equivalent

Jason Feinberg, MD Chief Nursing Officer or Equivalent

Ardelle Bigos

Number of Employees: Not provided

Licensed Physicians: Not provided

Number of Beds: Not provided

Inpatient Visits in 2021: Not provided

Outpatient Visits in 2021: Not provided

Visits to Emergency Department in 2021: Not provided

Number of Surgeries in 2021: Not provided

Geneva General Hospital the summer 2022 announced it received the American Heart Association’s Gold Plus Get With The Guidelines – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability.

Get With The Guidelines puts the expertise of the American Heart Association and American Stroke Association to work for hospitals nationwide, helping ensure patient care is aligned with the latest evidence- and research-based guidelines. Get With The Guidelines – Stroke is an in-hospital program for improving stroke care by promoting consistent adherence to these guidelines, which can minimize the long-term effects of a stroke and even prevent death.

“Geneva General Hospital is committed to improving patient care by adhering to the latest treatment guidelines,” said Ardelle Bigos, chief nursing officer. “Get With The Guidelines makes it easier for our teams to put proven knowledge and guidelines to work on a daily basis, which studies show can help patients recover better. The end goal is to ensure more people in our region can experience longer, healthier lives.”

Geneva General Hospital also received the American Heart Association’s Target: Stroke Honor Roll award. To qualify for this recognition, hospitals must meet specific criteria that reduces the time between an eligible patient’s arrival at the hospital and treatment with the clot-buster alteplase.

Geneva General Hospital also received the American Heart Association’s Target: Type 2 Diabetes Honor Roll award. Target: Type 2 Diabetes aims to ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke.

❱ Geneva General Hospital received American Heart Association’s Mission: Lifeline STEMI Referring Center Silver recognition for its commitment to ensuring science-based treatment for all people experiencing a specific type of heart attack known as an ST elevation myocardial infarction (STEMI), known to be more severe and dangerous than other types of heart attacks.

❱ Geneva General Hospital’s Women’s Health Services in 2022 was awarded a three-year term of accreditation in stereotactic breast biopsy as the result of a recent review by the American College of Radiology (ACR).

A breast biopsy is performed to remove cells — either surgically or through a less invasive procedure involving a hollow needle — from an area in the breast suspected to be cancerous. These cells are examined under a microscope to determine a diagnosis. In stereotactic breast biopsy, a special mammography machine helps guide the radiologist’s instruments to the site of an abnormal growth.

The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Parameters and Technical Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field.

Geneva General Hospital’s Women’s Health Services also recently underwent an FDA Mammography Quality Standards Act (MQSA) inspection with excellent results for quality standards for mammography.

Guthrie Cortland Medical Center

Address

134 Homer Ave. / PO Box 2010

Cortland, NY 13045

General Information

607-756-3500

www.guthrie.org

President and CEO

Jennifer Yartym

Medical Director or Equivalent

David Ristedt, MD

Number of Employees: 765

Licensed Physicians: Not provided

Number of Beds: 162

Inpatient Visits in 2021: 3,437

Outpatient Visits in 2021: 66,218

Visits to Emergency Department in 2021: 21,637

Number of Surgeries in 2021: 4,506

Guthrie Cortland Medical Center (GCMC) in Cortland in 2022 was rated a high performer for the treatment of pneumonia in the latest U.S. News and World Report Hospital Rankings for 2022-23. Its sister hospital, Guthrie Robert Packer Hospital in Sayre, Pennsylvania, was rated as high performing for treatment of COPD, heart failure, stroke, hip replacement and kidney disease. U.S. News generates these ranking by evaluating data from nearly 5,000 hospitals to help patients decide where to receive care. To be nationally ranked in a specialty, a hospital must excel in caring for the sickest, most medically complex patients.

Scores in the various areas of care are based on data from multiple categories, including patient outcome or survival, volume of procedures, discharging patients to home, staffing and more. Hospitals that earned a high performing rating were significantly better than the national average

❱ Guthrie announced the opening a new OB-GYN clinic in Cortland. Guthrie Cortland Obstetrics and Gynecology is located at 141 Groton Ave. and offers a wide range of services including women’s health, gynecological procedures, maternity care, family planning, infertility, menopause, and contraceptive management. “The women in our community need to know there is a place they can go for health care focused on their specific needs,” said Marie Darling, senior director, Guthrie Cortland Medical Group. “With fewer local options now available, we saw a gap in health care in this community. Our new OB-GYN clinic doesn’t just fill that gap, it gives women the comfort of knowing the care they deserve is available, close to home.”

❱ The Guthrie Clinic welcomed Sheila Ossit as the new director at Cortland Memorial Foundation (CMF). CMF supports Guthrie Cortland Medical Center’s effort to continually expand services, develop new programs, and bring leading-edge medical technology and treatments to our community. Ossit is no stranger to Cortland, having received her Bachelor of Arts in communications from SUNY Cortland, followed by

a career in development, fundraising and community relations. She has served as director of development and community relations for Foodnet Meals on Wheels of Tompkins County, director of annual giving and donor engagement at the Upstate Foundation in Syracuse, operations and external relations officer at Ithaca College School of Music, and executive director for the Cayuga Chamber Orchestra in Ithaca.

Little Falls Hospital

Address

140 Burwell St. Little Falls, NY 13365

General Information

315-823-1000

www.lfhny.org

President and CEO

EricStein

Senior vice president and chief hospital executive

Medical Director or Equivalent

Timothy Whitaker, MD

Chief Nursing Officer or Equivalent

Susan Oakes Ferrucci

Chief Financial Officer or Equivalent

Paul Swinko

Number of Employees: 222

Licensed Physicians: Not provided

Number of Beds: Not provided

Inpatient Visits in 2021: Not provided

Outpatient Visits in 2021: Not provided Visits to Emergency Department in 2021: Not provided

Number of Surgeries in 2021: Not provided

Little Falls Hospital is part of Bassett Healthcare Network – learn about network-wide innovations in the Bassett Healthcare Network profile.

Mohawk Valley Health System

Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information

315-624-6000

www.mvhealthsystem.org

CEO/President

Darlene Stromstad

Medical Director or equivalent

Kent Hall, MD

Number of Employees: 3,410

Licensed Physicians: 803

Number of Beds: 571

Inpatient Visits in 2021: 20,085

Outpatient Visits in 2021: 472,298

Visits to Emergency Department in 2021: 72,122

Number of Surgeries in 2021: 9,273

In 2022 Mohawk Valley Health System received the prestigious designation of HeartCARE Center: National Distinction of Excellence from the American College of Cardiology (ACC) for the second consecutive year.

❱ St. Luke’s Campus received certification from DNV as a comprehensive stroke center, reflecting the highest level of competence for treatment of serious stroke events. MVHS becomes only the seventh comprehensive stroke center in Upstate New York.

❱ In February 2022, MVHS received a $250,000 Mother Cabrini Grant to establish the Mohawk Valley Partnership to Combat Heart Disease. A community health nurse, along with a community navigator, performs outreach at events across the region, providing blood pressure checks and helping people find primary care providers.

❱ The St. Elizabeth College of Nursing established the education to employment program, which offers free tuition and guaranteed employment

❱ MVHS received a Lions Eye Bank Vision of Hope Award for efforts in facilitating cornea donations to give the give of sight to visually impaired.

❱ MVHS’s This is for You Employee Store was opened, offering donated items to employees and families free of charge.

❱ Ten new doctors came to the area on over the summer last year to begin training at the Mohawk Valley Health System (MVHS) St. Elizabeth Medical Family Medicine residency program. The physicians train and provide care at the St. Elizabeth Campus of MVHS, the Sister Rose Vincent Family Medicine Center on Hobart Street, the Women’s Health Center and at the Faxton and St. Luke’s Campuses as affiliates of MVHS.

❱ Nine doctors graduated from St. Elizabeth Family Medicine residency program in June 2022. The program is an affiliate of MVHS. Three of the nine graduates will remain in the area and work at the MVHS Medical Group.

❱ MVHS was expanding its medical education division. As part of this, three new

residency programs were established at MVHS: podiatry, psychiatry, and surgical programs.

❱ MVHS forged partnerships with LECOM and UNE Medical Schools for training of third year medical students.

❱ MVHS is among the first in Upstate New York to offer aquablation therapy for the treatment of lower urinary tract symptoms (LUTS) due to benign prostatic hyperplasia (BPH).

❱ MVCC and Midstate EMS, an affiliate of MVHS, have reinstated an EMS/Paramedic AAS degree program at MVCC, providing a pathway from an EMT-Basic certification to a degree as a paramedic.

❱ MVHS received the American Heart Association/American Stroke Association’s Get With The Guidelines – Stroke Gold Plus with Honor Roll quality achievement award for the 12th consecutive year. The award recognizes the hospital’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines.

❱ The orthopedics program at MVHS ranks among top 5 in New York for joint replacement, according to a new analysis released by Healthgrades. Additionally, MVHS is a recipient of the Joint Replacement Excellence Award as well as the Surgical Excellence Award.

❱ MVHS Medical Imaging Center offers hereditary cancer risk assessment (HCRA). HCRA tests for inherited genetic variants that are associated with an increased risk of developing cancer and are responsible for inherited cancer predisposition syndromes.

❱ MVHS Cardiovascular and Preventive Medicine with Fred Talarico, MD, FACC began seeing patients at the MVHS Medical Arts building last September. Talarico is named medical director for cardiac services at MVHS.

❱ The MVHS Sleep Center received its sixth, five-year accreditation from the American Academy of Sleep Medicine, maintaining its status as the first and longest standing accredited sleep center in the Mohawk Valley.

Address

Oneida Health

321 Genesee St.

Oneida, NY 13421

General Information

315-363-6000

www.oneidahealth.org

President & Chief Executive Officer

Jonathan Schiller

Medical Director or equivalent

Thomas Chmelicek, MD

Chief Nursing Officer or equivalent

Rhonda Reader

Chief Financial Officer or equivalent

Jeremiah Sweet

Number of Employees: 1,053

Licensed Physicians: 233

Number of Beds: 101

Inpatient Visits in 2021; 3,251

Outpatient Visits in 2021: 273,904

Visits to Emergency Department in 2021: 20,276

Number of Surgeries in 2021: 3,638

In January 2022, the Women’s Choice Award recognized Oneida Health Hospital nationally for the third consecutive year as one of America’s 100 Best Hospitals for Patient Experience.

• Oneida Health Cancer Care, a member of the Roswell Park Care Network, expanded its medical oncology center from six to 12 exam rooms with the support of a capital grant from the Griffin Foundation.

• With the recruitment of medical doctor Mary Ellen Greco and physician assistant Kristen McNeil, Oneida Health opened a new service line in Oneida, Oneida Health Breast Care, in February 2022. The new service provides comprehensive diagnosis and treatment of the breast including breast surgery in Oneida Health Hospital’s state-of-the-art OR.

• After over 15 years as the president and CEO of Oneida Health, Gene Morreale retired on April 1. The announcement, which came in the fall of 2021, marks the end of a term in which Morreale captained unprecedented growth while positioning the organization to achieve national recognition for patient safety and experience in the greater Oneida region.

❱ In July 2022, Oneida Health welcomed its new President and Chief Executive Officer Jonathan Schiller. Previously, Schiller served as the chief executive officer of Garnet Health Medical Center in the Catskills.

❱ In August, Oneida Health completed the construction of a new medical office for its women’s health service line now located

at 1144 Meadow Drive in Oneida. The new office centralizes Oneida Health’s OB-GYN services and its medical staff of five physicians and four advanced practitioners to a single location.

❱ Oneida Health’s cancer care, hospital, extended care, and quick care service lines were recognized by the Oneida Daily Dispatch for being the Best of the Best in 2022 in their respective categories of business as voted on by their print and online subscribers.

❱ With the support of an $800K HRSA Grant and a $150K Excellus BlueCross BlueShield grant, Oneida Health significantly expanded patient access to behavioral and mental health services including care coordination.

❱ In 2023, with a focus on providing the highest quality of care and patient experience, Oneida Health will continue to look for opportunities to grow its specialty and primary care network while meeting the needs of the population it serves.

Oswego Health

Address

110 W Sixth St.

Oswego, NY 13126

General Information

315-349-5511

www.oswegohealth.org

President and Chief Executive Officer

Michael C. Backus

Medical Director or equivalent

Duane Tull, MD

Chief Financial Officer or equivalent

Eric Campbell

Chief Nursing Officer or equivalent

Kathryn Pagliaroli

Chief Branding Officer

Jamie Leszczynski

Number of Employees: 1,245

Licensed Physicians: 251

Number of Beds: 164

Inpatient Visits in 2021: 4,965

Outpatient Visits in 2021: 303,086

Visits to Emergency Department in 2021: 26,273

Number of Surgeries in 2021: 4,409

On Jan. 1, 2023, Oswego Health welcomed Michael C. Backus as its new president and CEO. Among some of the accomplishments the health system had in 2022 include:

— Awards and Certifications

A national production crew came to Oswego as part of a short-form documentary series hosted by Dennis Quaid spotlighting frontline heroes and their response and commitment throughout the pandemic. Oswego Health was one of 12 other hospitals across the country to be featured.

❱ Oswego Health’s PrimeCare practices in Fulton and Oswego Family Physicians earned national recognition for advancing quality in healthcare by the National Committee for Quality Assurance. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.

❱ Oswego Health’s perioperative team earned 2022 CNOR Strong designation for advancing a culture of patient safety four years in a row. The CNOR Strong designation is given to facilities having at least 50% of its OR nursing staff CNOR certified and provides programs that reward and recognize its certified nurses.

❱ Oswego Hospital was recognized by the New York State Quality Collaborative for reducing maternal morbidity and mortality associated with obstetric hemorrhage and improving outcomes for pregnant and postpartum people and received the 2021 Quality Improvement Award.

❱ The Center for Wound Healing at Oswego Health received two national awards by Healogics, the nation’s largest provider of advanced wound care services. The Center for Wound Healing at Oswego Health is a recipient of the Center of Distinction award and the Robert A. Warriner III, M.D., Clinical Excellence Award. The Center of Distinction award is given to centers that achieved outstanding clinical outcomes for 12 consecutive months, including a patient satisfaction rate higher than 92%. In addition, The Center for Wound Healing scored in the top 10% of eligible Healogics Wound Care Centers on the Clinical Excellence measure, which is the Comprehensive Healing Rate weighted by wound mix.

— Investing in Infrastructure

❱ Modernizing inpatient care: $7.6 million renovations completed and medical-surgical unit is open to patients at Oswego Hospital.

• Oswego Health expanded primary care services and opened fifth location at 33 E. Schuyler St. in Oswego.

❱ Oswego Health partnered with Camfil,

an industry leader in the design and manufacturing of air filtration systems, to meet the air quality needs of its 164-bed hospital and has earned a “5-Star” energy rating achievement.

— Investing in technology

❱ In addition to offering state-of-the-art technology and highly trained, skilled orthopedic surgeons, The Center for Orthopedic Care offers innovative individualized patient care, including a form of regenerative medicine called platelet-rich plasma therapy as an alternative to surgery to help support soft tissue repair and improve joint degenerative pain.

❱ Oswego Health announced the installation of the Welch Allyn Q-Stress cardiac stress testing system which offers a simple, secure and connected solution for clinical excellence in diagnostic cardiac stress testing. The system helps detect and diagnose heart conditions faster and with greater accuracy.

❱ Image quality at low-dose and workforce efficiency — Oswego Health upgraded medical imaging technology in operating room.

❱ Sharper imaging and faster diagnoses — Oswego Health invested in state-of-the-art technology that combines fluoroscopy and unlimited radiograph.

Rome Health

Rome Health opened a new $11.4 million medical center on its main campus to bring together primary care, specialty care, diagnostic testing and pharmacy in one convenient location. The medical center design supports providers and their care teams in delivering patient-centered care that is efficient and convenient. There are six care team pods with a total of 42 exam rooms. The innovative pod design includes six exam rooms with adjacent space for the care team and the providers to collaborate.

❱ Rome Health started the construction of its new women’s surgical suite, which is expected to be completed in the spring of 2023. The new dedicated C-section suite is being constructed adjacent to the maternity department on the fourth floor. It is named in honor of Lauren Giustra and Ankur Desai, two obstetrician and gynecologists who have served this community since they opened their practice in Rome more than 25 years ago.

❱ Rome Health collaborated with Syracuse Orthopedic Specialists (SOS) to expand local access to leading edge hip and knee joint care in Rome. A team of four SOS joint replacement surgeons are working together with Rome Health’s orthopedic team at Rome Health Orthopedics & Sports Medicine, located in Chestnut Commons, 107 E. Chestnut St..

❱ The residential health care facility was rated a Best Nursing Home by U.S. News & World Report for short-term rehab for the 3rd year in a row. The RHCF is also rated five stars by the Centers for Medicare and Medicaid Services and has been ranked in the top 20% of skilled nursing facilities for eight consecutive years by the New York State Nursing Home Quality Initiative.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction Center for Spine Surgery, part of the Blue Distinction Specialty Care program. Facilities designated as Blue Distinction Centers for Spine Surgery demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and readmissions compared to other hospitals.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction Centers for Bariatric Surgery designation, as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities that show a commitment to delivering high quality patient safety and better health outcomes, based on objective measures that were developed with input from the medical community and leading accreditation and quality organizations.

Address

1500 N. James St. Rome, N.Y. 13440

General Information

315-338-7000

www.romehealth.org

President and CEO

AnneMarie W. Czyz

Medical Director or Equivalent

Cristian Andrade, M.D.

Chief Nursing Officer or Equivalent

Ashley Edwards

Chief Financial Officer or Equivalent

Dewey R. Rowlands

Number of Employees: 800

Licensed Physicians: 322 (include advanced medical staff)

Number of Beds: 130

Inpatient Visits in 2021: 3,206

Outpatient Visits in 2021: 118,144

Visits to Emergency Department in 2021: 22,191

Number of Surgeries in 2021: 2,231

❱ Rome Health’s bariatric surgery center was accredited as a Comprehensive Bariatric Center by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a joint quality program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). Laparoscopic gastric bypass, sleeve gastrectomy and revision procedures are available, as well as a medical weight loss program.

❱ Rome Health received the American Heart Association’s SilverPlus Get With The Guidelines – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability. The hospital also received the American Heart Association’s Target: Type 2 Honor Roll) award. Target: Type 2 Diabetes aims to ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-todate, evidence-based care when hospitalized due to stroke.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction+ Center for Maternity. The designation recognizes hospitals for delivering quality, affordable specialty care safely and effectively, based on objective measures developed with input from the medical community.

Samaritan Medical Center

Address

830 Washington St.

Watertown, NY 13601

General Information

315-785-4000

www.samaritanhealth.com

Chief Executive Officer

Thomas H. Carman

Medical Director or Equivalent

Mario Victoria, MD

Chief Nursing Officer or Equivalent

Jacqueline Dawe

Chief Financial Officer

Maxine A. Briggs

Number of Employees: 2,500

Licensed Physicians: 200

Number of Beds: 290

Inpatient Visits in 2021: 9,652

Outpatient Visits in 2021: 210,757

Visits to Emergency Department in 2021: 38,876

Number of Surgeries in 2021: 10,010

Samaritan Home Health launched its telehealth Hospital Readmissions Reduction Program in February 2022 and has seen positive impacts for patients participating with congestive heart failure and chronic obstructive pulmonary disease. This program stems from a pilot tested near the end of 2020, where patients at risk of readmission with COVID-19 were assigned pulse oximeters to test levels three times daily from home. The goal of this updated program is to reduce readmission within 30 days of discharge from the hospital through improved communication between providers and patient, including daily interactive home monitoring.

❱ As of July 1, 2022, Samaritan Medical Center assumed all operations from the Star Center for Symptom Treatment and Relief, which had been providing palliative services under Hospice of Jefferson Country since 2019, allowing the hospital to maintain this important service in the community. The palliative care clinic is located at the Walker Center for Cancer Care. The palliative care clinic treats patients needing palliative care management for many different diagnoses, including but not limited to cancer. The clinic provides palliative care to all patients with serious illnesses who need symptom management and social support assistance.

❱ Samaritan’s breast care services continued to grow and excel in 2022. Women’s wellness and breast care specialists are dedicated to providing breast cancer patients with education, resources, testing, treatment, and everything else needed to promote health and well-being. Samaritan providers include board-certified breast surgeon Agnieszka K. Dombrowska, DO, nurse practitioner Jennifer Zajac, breast fellowship-trained radiologist Kelly McAlarney, MD, who joined the hospital in June 2022, and a dedicated breast cancer nurse navigator. Caregivers are diligent and follow cases from mammogram to reconstructive plastic surgery.

❱ In 2022 Samaritan Orthopedics continued to grow and increase access for patients. Samaritan Orthopedics specializes in carpal tunnel release, hip and knee repair and replacement, upper extremity procedures and more. Samaritan is the only health network in the local area to offer MAKO robotic-assisted joint replacement surgery. Better care, convenient location, faster recovery.

St. Joseph’s Health

Address

301 Prospect Ave. Syracuse, NY 13203

General Information

1-888-ST.JOES-1

www.sjhsyr.org

President & CEO

Steven Hanks, MD Medical Director or Equivalent

Philip Falcone, MD

Vice President of Acute Operations

Meredith Price

Number of Employees: 3,976

Licensed Physicians: 778

Number of Beds: 451

Inpatient Visits in 2021: 22,226

Outpatient Visits in 2021: 825,173

Visits to Emergency Department in 2021: 59,296

Number of Surgeries in 2021: 16,431

Trinity Health, the parent company of St. Joseph’s Health, in 2022 created one regional ministry that was designed to solidify and augment its presence in New York state. By combining the strengths of St. Peter’s Health Partners in Albany and St. Joseph’s Health, the initiative is expected to benefit from synergies, clinical coordination of care for patients and communities and create a more efficient, cost-effective, and integrated health system. The focus will be to develop the strongest clinical programs and improve patient access to these programs.

❱ St. Joseph’s was recognized as a U.S. News Best Regional hospital for the 8th consecutive year — ranked No. 1 in Syracuse and No. 17 in New York state.

❱ St. Joseph’s Health Hospital was also named of America’s 50 Best Hospitals for cardiac surgery, according to new research released by Healthgrades, the leading marketplace connecting doctors and patients. This achievement reflects St. Joseph Health Hospital’s outstanding clinical outcomes for cardiac surgery and puts the hospital in the top 5% nationwide for cardiac surgery.

❱ St. Joseph’s Health in 2022 received the American Heart Association’s Stroke Silver Plus with Target:Type 2 Diabetes Get With The Guidelines –Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and

reduced disability.

“We are proud to be a primary stroke center and this latest recognition proves that St. Joseph’s Health is committed to improving patient care by adhering to the latest treatment guidelines,” said Fahed Saada, neurologist at St. Joseph’s Health. “Get With The Guidelines makes it easier for our team to put proven knowledge and guidelines to work on a daily basis, which studies show can help patients recover better. The end goal is to ensure more people in Central New York can experience longer, healthier lives.”

❱ • St. Joseph’s Health Hospital in 2022 became the only hospital in Syracuse to be recognized as a Best Hospital for Maternity Care (Uncomplicated Pregnancy) by U.S. News & World Report. This is the first time U.S. News has published such a list.

To be recognized among the best hospitals for maternity, hospitals had to excel on multiple quality metrics that matter to expectant families, including complication rates, C-sections, whether births were scheduled too early in pregnancy, and how successfully each hospital supported breastfeeding. Only one-third of the hospitals evaluated by U.S. News for maternity care earned a ‘high performing’ rating.

Syracuse VA Medical Center

Address 800 Irving Ave. Syracuse, NY 13210

General Information

315-425-4400

www.syracuse.va.gov

Acting Medical Center Director

Mike DelDuca

Medical Director or Equivalent

S. Asif Ali, M.D., chief of staff

Number of Employees: 1861

Licensed Physicians: 153

Number of Beds: 168

Inpatient Visits in 2021: 38,271

Outpatient Visits in 2021: 503,942

Visits to Emergency Department in 2021: 12,401

Number of Surgeries in 2021: 2181

At the end of 2022

Michael DelDuca, Syracuse VA’s associate medical center director, became Syracuse VA Medical Center’s acting medical center director, folowing the resignation of Frank Pearson, who was appointed to head the VA San

Diego Medical Center.

❱ SVAMC in 2022 partnered with DOD/VBA to perform integrated disability evaluation system (IDES) disability exam services for Fort Drum.

❱ SVAMC prosthetics and sensory aids service was elected as “service of the year” by the secretary of Veterans Affairs.

❱ Facility received a five-star rating for the Communbity Living Center.

❱ Leadership and staff in 2022 was involved in a variety of patient experience initiatives to include Own the Moment training.

❱ Emergency department was designated Level 3 accreditation by American College of Emergency Physicians.

❱ SVAMC developed and implemented a comprehensive plan of care to continue to provide quality care to Veterans in response to the COVID challenge.

Upstate University Hospital

Address

750 E Adams St. Syracuse, NY 13210

General Information

877-464-5540

www.upstate.edu/hospital

President, Upstate Medical University

Mantosh Dewan, MD

Chief Executive Officer, Upstate University Hospital

Robert Corona, DO

Medical Director or Equivalent

Amy Tucker, MD

Number of Employees: 11,298

Licensed Physicians: 1131

Number of Beds: 752

Inpatient Visits in 2021: 33,824

Outpatient Visits in 2021: 935,353

Visits to Emergency Department in 2021: 97,793

Number of Surgeries in 2021: 19,487

The proposed combination will include all of Crouse Hospitals’ inpatient and outpatient services. Crouse Hospital will become part of Upstate University Hospital and the Crouse campus will be branded as Upstate Crouse Hospital. Crouse Medical Practice will remain intact and will be branded as Upstate Crouse Medical Practice.

Upstate and Crouse believe that the combined organization would generate new career opportunities in the region. No staff reductions are anticipated as a result of the transaction. It is anticipated that union employees at each hospital will continue to be represented by their current respective unions.

By coming together, Upstate and Crouse propose to create a coordinated, highly integrated system with the objective of improving quality of care and increasing access to care for the communities we serve. The combination will create a system with more than 13,000 employees, 1,200 licensed inpatient hospital beds and offer more than 70 specialties. It will markedly increase clinical training opportunities for tomorrow’s healthcare providers studying in the College of Medicine, College of Health Professions and two complementary Schools of Nursing.

Over the years, Crouse and Upstate leadership have engaged in thoughtful review of potential options for the institutions to more closely align in ways that improve care for the community and region, while preserving each organization’s clinical and educational missions. Upstate Medical University (including Upstate University Hospital) and Crouse Health have a history of collaborating, to the extent feasible, to serve the Central New York region. During the pandemic, Upstate and Crouse worked collaboratively to meet the challenges created by COVID-19.

The proposed merger was still pending at the end of 2022.

❱ Upstate Golisano Children’s Hospital joins premier network for autism — Upstate Golisano Children’s Hospital will confer with other top centers on best practices and care for children with autism. Upstate Golisano Children’s Hospital has been invited to become a member of the Autism Care Network, the first and only network of its kind focused on better autism care, aimed to improve health and quality of life for children with autism and their families.

❱ Upstate Pharmacy’s Medications for Hope program to 19 counties — Upstate Medical University’s Medications for Hope, formerly called Dispensary of Hope, is now open to all 19 counties served by Upstate University Hospital. The program is a national nonprofit drug distributor that takes billions of doses of excess drugs that would have otherwise been destroyed and disseminates them to nonprofit pharmacies and clinics for patients who are uninsured and indigent. Upstate’s Outpatient Pharmacy at Community Hospital, located at 5000 W. Seneca Turnpike, became a dispensary location in July 2022. When the program launched, it was limited to residents in Onondaga County.

❱ Upstate earns recognition for care of older adults — Upstate Medical University has been named an age-friendly health system which highlights its commitment to providing the best care for older patients. It joins 2,800 other medical centers across the country that have earned the recognition, which focuses on providing a set of four evidence-based elements of high-quality care, known as the 4Ms, to older adults: what matters, medication, mentation and mobility. Upstate has earned a Level 1 designation, and in the fall plans to apply for Level 2.

SUNY Upstate Medical University and Crouse Health jointly announced in April 2022 their intention to bring the two healthcare systems together to enhance care delivery to Central New Yorkers. Under the proposed combination, Upstate Medical University will acquire the operations of Crouse Hospital, which will become part of the Upstate Medical University Health System.

❱ Upstate earns reaccreditation for comprehensive bariatric surgery program — The Upstate bariatric and metabolic surgery program has received reaccreditation as a Comprehensive Center by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a joint Quality Program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). MBSAQIP-accredited centers offer preoperative and postoperative care designed specifically for patients suffering with obesity. The threeyear reaccreditation will remain in effect until March 2025.

❱ ALS Center’s at-home monitoring program, launched during pandemic, wins funding to expand and further assess benefits. As a nationally certified center of excellence for clinical care and research, Upstate’s ALS Research and Treatment Center offers multidisciplinary care. Multiple providers render services at each clinic visit which is proven to improve the quality of life and help ALS patients live longer. But when COVID-19 hit and telemedicine was implemented, keeping the same high level of care became more complex. ALS Center Director Eufrosina Young, MD, said the clinic staff realized quickly that virtual visits alone were not sufficient to manage their patient population. There were technical challenges with different therapists engaging a patient on video conference platform. Pulmonary function laboratory services became unavailable to prevent risk of exposure from aerosol-generating procedures.

Upstate’s She Matters and You Matter programs awarded grant from medical technology firm — The Upstate Foundation has received an $81,770 grant to expand the Upstate Cancer Center’s She Matters breast cancer outreach and education program as well as support the launch of You Matter, a health careers pathway initiative for Syracuse youth. The grant was awarded by Hologic, a global medical technology innovator primarily focused on improving women’s health and well-being through early detection and treatment.

❱ American Heart Association awards highlight outstanding care for stroke, heart failure and resuscitation — Three awards highlighting outstanding care at Upstate University Hospital in the areas of stroke, heart failure and resuscitation have received high praise from the American Heart Association.

Upstate has received the: Get With the Guidelines-Stroke Gold Plus Achievement Award with Target: Stroke Honor Roll Elite Plus and Target: Type 2 Diabetes Honor Roll; Get With the Guidelines-Heart Failure Gold Plus Quality Achievement Award with Target Heart Failure Honor Roll and Target: Type 2 Diabetes Honor Roll; Get with the Get With The Guidelines® Resuscitation

Gold Achievement Award.

❱ Upstate doses first patient in national clinical trial of regenerative human cell therapy for treatment of epilepsy — Clinicians at Upstate Medical University have dosed the first patient in a national clinical trial—the first-ever regenerative human cell therapy, NRTX-1001, delivered as a single dose for the treatment of epilepsy. The clinical trial is sponsored by Neurona Therapeutics, a clinical-stage biotherapeutics company advancing regenerative neural cell therapies for the treatment of neurological disorders.

Upstate opens new specialized center for comprehensive treatment of headaches — One of the most common medical complaints—the headache—is the focus of a new clinic at Upstate Medical University. The 3,800-square-foot Headache Center and Infusion Clinic, located in the Upstate Bone and Joint Center, is now accepting new patient referrals. Neurologist Awss Zidan, MD, who serves as the center’s co-director with neurologist Ioana Medrea, MD, said headache accounts for one in 10 primary care visits and one in three neurology referrals. Migraine alone is estimated to affect 11 percent of the population, and can be a major limitation in quality of

life, and a contributor to the incidence of disability.

Upstate launches Hospital at Home program — Upstate University Hospital has launched a new initiative that will allow patients to receive medical care in the comfort of their own home. Upstate Hospital at Home allows for some patients who need inpatient care but are well enough to be home to safely finish their treatment in their own home. These patients receive two in-person nurse visits and one in-person or telemedicine visit from a provider daily, delivery of all necessary equipment, supplies and prescriptions, and 24/7 remote monitoring.

New kid on the block at Upstate: The transport robot — Soon a small fleet of robots will ferry everything from medicine to meals around Upstate University Hospital. The hospital has invested in a fleet of 14 TUG robots manufactured by Aethon, whose products specialize in material delivery in hospitals, manufacturing and hotels. A TUG is an autonomous mobile hauling robot designed specifically for hospitals. More than a year ago, Upstate determined that given the state of the technology and the challenges that Covid presented to its supply chain, along

with staff shortages on the horizon, that it would invest in robotic transport technology.

State Health Department redesignates Upstate as Center of Excellence for Alzheimer’s Disease — The Department of Geriatrics at Upstate Medical University has been redesignated as a New York State Department of Health Center of Excellence for Alzheimer’s Disease. “We are thrilled that this five year, $2.3 million award that will allow us to continue our work in providing high quality dementia care to the people of Central New York,” said Distinguished Service Professor Sharon Brangman, MD, who also serves as chair of the Department of Geriatrics and director of the Center for Excellence for Alzhemier’s Disease. The award also supports the education and training of students at Upstate, and has an active clinical trials program for evaluating emerging drugs for this disease. One such trial under way at CEAD is Phase 2/3 study, called T2 Protect AD, that is evaluating the investigational drug troriluzole (BHV-4157), which may have the potential to protect against, slow down, and even improve memory and thinking problems that increase as Alzheimer’s disease progresses.

❱ Upstate introduces new care model for older adults with hip fractures — Upstate Medical University will implement a new care model for older adults with hip fractures. The new interdisciplinary approach and collaboration between geriatrics and orthopedics focuses on getting patients in and out of surgery and onto rehabilitation in a more timely manner in order to reduce risk of complications and improve outcomes. The American Geriatrics Society Ortho CoCare program, which is being introduced at both campuses this month, is a national model being used at hospitals across the country and has been shown to improve patient care while being cost-effective to the hospital.

❱ Upstate Foundation campaign for Golisano Center for Special Needs surpasses

$6.5 million — The Upstate Foundation has raised more than $6.5 million to benefit the Golisano Center for Special Needs. The campaign kicked off in January 2020. Paychex founder and philanthropist Tom Golisano jumpstarted the campaign with a $3 million gift to establish the center in Fall 2019. And the Central New York community has responded. Nearly 300 donors, comprising community members, corporations, other foundations and Upstate faculty and staff were among the contributors.

❱ Upstate Cancer Center receives grant from American Cancer Society to sup-

port patient transportation needs — The Upstate Cancer Center has received a $10,000 grant from the American Cancer Society (ACS) aimed at addressing the transportation needs of cancer patients in Central New York.Frequent treatments for cancer patients require much support for families, not only in time commitments, but also the cost of transportation. To help patients get the critical care they need, ACS awards community transportation grants to health systems, treatment centers and community organizations. These grants are available in select communities through an application process and focus on addressing unmet transportation needs of cancer patients, particularly vulnerable populations experiencing an unequal burden of cancer.

❱ Upstate Medical, Syracuse University partner for MD/MBA program — SUNY Upstate Medical University and Syracuse University’s Martin J. Whitman School of Management are launching a joint MD/ MBA, which allows students to earn two valuable degrees in a coordinated five-year program. Applicants for this new joint program at Upstate Medical University/Syracuse University apply through the American Medical Common Application System (AMCAS) portal for the MD/MBA program application. For the joint program, following acceptance to Upstate’s Alan and Marlene Norton College of Medicine, applicants will then be reviewed by the MBA program at Syracuse University’s Whitman School of Management.

❱ Upstate Cancer Center at Community opens — The gleaming new Upstate Cancer Center at Community formally opened its doors April 5 with the snip of a ribbon. The 6,000 square foot center, located on the first floor of Upstate Community Hospital, offers hematology and oncology services, featuring 11 infusion areas and four exam rooms. Other services offered include tobacco cessation counseling, palliative care, nutritional counseling, financial counselor, psychosocial oncology, genetic counseling, integrative therapy, survivorship, and support groups.

❱ Upstate Community Hospital earns Baby-Friendly designation — Upstate University Hospital’s Community campus has earned the prestigious Baby-Friendly designation from Baby Friendly USA, joining a growing list of more than 20,000 Baby-Friendly hospitals and birth centers throughout the world, 588 of which are in the United States. These facilities provide an environment that supports breastfeeding while respecting every woman’s right to make the best decision for herself and her family. The Baby-Friendly designation

means Upstate’s Family Birth Center is committed to providing the support, education and resources moms need to successfully initiate breastfeeding and continue breastfeeding when they leave the hospital. These standards are built on the “Ten Steps to Successful Breastfeeding,” a set of evidence-based practices recommended by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF) for optimal infant feeding support in the first days of a newborn’s life.

❱ Upstate’s Nurse Residency Program earns reaccreditation — The Upstate University Hospital Nurse Residency Program has been awarded reaccreditation from the American Nurses Credentialing Center’s Practice Transition Accrediting Program (PTAP) as an Industry Recognized Apprenticeship Program (IRAP) in recognition of its excellence in transitioning newly hired registered nurses into clinical practice. “We are proud to continue our accreditation of our Nurse Residency Program,” said Upstate’s Chief Nursing Officer Scott Jessie, MS, RN, NEA-BC. “Programs such as ours are extremely important today as they enable recent graduates to transition into clinical practice.”

❱ Radiothon raises $170,000 for Upstate Golisano Children’s Hospital — The Upstate Foundation’s Radiothon for Kids raised $170,000 in two days of fundraising, thanks to more than 950 community donations. The radiothon was held Feb. 24 and 25. Since the pandemic began two years ago, the Radiothon has raised more than $450,000.

“It’s heartwarming to know that the Central New York community has rallied to support sick and injured children during this time,” said Toni Gary, assistant vice president for development at the Upstate Foundation. “The Upstate Foundation is grateful for the support it receives each year for this special event.”

❱ Upstate recognized by Excellus’s quality improvement program — Upstate University Hospital is among six hospitals in Central New York that shared a combined $6.4 million in quality improvement incentive payments last year from Excellus BlueCross BlueShield as part of the health insurer’s hospital performance incentive program. “Strengthening our quality of care and an unwavering commitment to patient safety are hallmarks of our health care mission,” said Upstate University Hospital Chief Executive Officer Robert Corona, DO, MBA. “We’re pleased to partner with Excellus BlueCross BlueShield on embracing these important initiatives in patient care.”

Upstate earns honors as ‘Most Wired’ institution and a top Epic performer — Upstate University Hospital has earned the 2021 CHIME Digital Health Most Wired recognition as a certified level 9 for ambulatory. Seventy-one health care institutions received this recognition. The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations integrate core and advanced technologies into their clinical and business programs to improve health and care in their communities. The Ambulatory-level ranking means the institution has leveraged its technology to improve patient care, the patient experience and provide greater access to health care services. Upstate also received honors from Epic System, the electronic medical record company. Upstate achieve cum laude on the Epic Version 5 honor roll grant program, reflecting Upstate’s drive to continuously improve and strive for excellence in it’s Epic implementation. The honor comes with a $300,000 grant from Epic. Only 17 hospitals out of more than 400 have achieved this designation from Epic, landing Upstate in the top 5% of performers.

100% OSHA Compliant

• Patient Gowns

• Lab Coat Service

• Scrubs

• Sheets/Pillow Cases

• Bath/Hand Towels

• Masssage Linens

• Professional Mat Service

•

The Family Resource Center will unite two of our region’s greatest assets: ICAN’s youth and family programs and the Utica Children’s Museum. A hub for learning, wellness, connectedness and FUN, this will be the first time that a children’s museum is co-located and partnered with a human services non-profit.

CHARTS

EMERGENCY ROOM: MEDIAN TIME FROM ARRIVAL TO DEPARTURE FOR DISCHARGED PATIENTS (in minutes)

Chenango Memorial Hospital, Nor wich

Community Memorial Hospital, Hamilton

Rome Memorial Hospital

Guthrie Cort land Medical Center, Cort land

Little Falls Hospital, Little Falls

Oneida Health Hospital, Oneida

Oswego Hospital, Oswego

Faxton-St Luke Healthcare St Lukes Division, Utica

Crouse Hospital

St. Elizabeth Medical Center, Utica

PATIENT SATISFACTION (as

Oneida Health Hospital, Oneida

Cayuga Medical Center, Utica

Community Memorial Hospital, Hamilton

Little Falls Hospital, Little Falls

Oswego Hospital, Oswego

Rome Memorial Hospital, Rome

Chenango Memorial Hospital, Nor wich

Univ. Hospital SUNY Health Science Center, Syracuse

Samaritan Medical Center, Watert own

Guthrie Cort land Medical Center, Cort land

St. Joseph’s Hospital Health Center, Syracuse

St Elizabeth Medical Center, Utica

Crouse Hospital, Syracuse

Faxton-St Luke Healthcare St Lukes Division, Utica

Auburn Community Hospital, Auburn

NUMBER OF SURGERIES IN LOCAL HOSPITALS

Surgeries performed at each hospital in 2021. Information provided by Individual hospitals in November 2022.

RESOURCES DIRECTORY

ACUPUNCTURE

Acu-Care Acupuncture Center

Northeast Medical Center

4000 Medical Center Drive, suite 209

Fayetteville, NY 13066

315-329-7666, 315-378-5556

Clinton Crossings Medical Center Building C, suite 5

919 Westfall Road, Rochester, NY 14618 585-358-6186

❱ www.AcupunctureCenterUSA.com

❱ This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and with Western medicine.

ADOPTION

NYS Adoption Services

52 Washington St. Room 332 North, Rensselaer, NY 12144 1-800-345-5437

❱ Adopt.me@ocfs.ny.gov

ADDICTION

Central Region Addiction Resource Center (CRARC)

1507 Upper Lenox Ave. PO Box 389, Oneida, NY 13421 315-697-3947

❱ www.bridgescouncil.org

❱ The mission of the Central Region Addiction Resource Center (CRARC) is to “establish a capacity to coordinate community resources, increase cross-sector collaboration on substance use prevention, treatment and recovery efforts and aid community members in raising the aware-

ness of current substance abuse issues and locating services within their region.”

It is a program of BRiDGES in Madison County. The goal of the CRARC is to not only reduce the stigma around addiction by collaborating regionally but to give people in the central region access to the resources available in Cayuga, Cortland, Madison, Onondaga and Oswego counties. The CRARC app is available for Apple and Android devices. You will be able to see a list of substance use disorder providers. The app is organized by county and map.

Center for Family Life & Recovery

502 Court St, Utica NY 315-733-1709

❱ www.whenthereshelpthereshope.com

❱ Center for Family Life and Recovery, Inc. is proud to be the area’s leading expert in advocacy, prevention, counseling, and training. As a community partner, it is important to us that we continue spreading the message of help and hope to our area and with those whom we work. Along with supporting individuals and families struggling with addiction, mental health, and behavioral issues, CFLR’s goal is to inspire hope, provide help, promote wellness and transform lives. The vision of CFLR is to be a leader in creating a world where people have the power to achieve and celebrate recovery.

ALSO SEE “SUBSTANCE ABUSE.

AGENCIES: HEALTH/HUMAN SERVICES

American Red Cross

❱ The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to perform its mission. For locations and blood donation centers throughout the region, visit ❱ www.redcross.org/eny

Cayuga County Department of Social Service

160 Genesee St., Auburn, NY 13021  315-253-1011

❱ www.cayugacounty.us

Liberty Resources

• Main Office

6723 Towpath Road, E. Syracuse, NY 13057 315-425-1004

❱ www.Liberty-Resources.org

❱ info@Liberty-Resources.org

• Madison County

218 Liberty St., Oneida, NY 13421 315-363-0048

• Oswego County

14 Crossroads Drive, Fulton, NY 13069 315-887-1840

❱ Liberty Resources provides a wide variety of behavioral health, physical health and human services for children, adults and families in Onondaga, Madison, Oswego and other counties across New York State. It offers progressive services in the least restrictive, most community-based setting possible. Liberty Resources was founded on two ideals—that everyone deserves to live their best-possible life and that they also deserve to be treated with dignity, no matter their financial ability, or circumstances.

Madison County Department of Social Services

133 N. Court St., Bldg. 1 P.O. Box 637, Wampsville, NY 13163 315-366-2211

❱ www.madisoncounty.ny.gov

Oneida County Health Department

185 Genesee St. 4th & 5th Floor Utica, NY 13501

Clinics:

406 Elizabeth St. , Utica, NY 13501

300 West Dominick St., Rome, NY 13440

315-798-6400

After hours: 315-798-5064

Clinic: 315-798-5747

❱ ocgov.net/health

❱ The Oneida County Health Department works with many community agencies, organizations, and providers to fulfill our mission and to deliver essential public health services.

Onondaga County Health Department

John H. Mulroy

Civic Center

421 Montgomery St., 9th Floor Syracuse, NY 13202 315-435-3252

❱ ongovhealth@ongov.net

❱ http://ongov.net/health/

Onondaga County Department of Social Services–Economic Security

John H. Mulroy Civic Center

421 Montgomery St., Syracuse, NY 13202 315-435-2700

❱ www.ongov.net/dss

Oswego County Department of Social Services

100 Spring St., Mexico, NY 13114 315-963-5000

❱ www.oswegocounty.com/departments/ human_services/social_services

Oswego County Opportunities

239 Oneida St., Fulton, NY 13069 315-598-4717

❱ www.oco.org

❱ Oswego County Opportunities, Inc. is a private nonprofit that provides over 50 programs to more than 14,000 people annually. OCO provides services specifically to address health and nutritional wellness. OCO’s Health services include Centers for Reproductive Health providing family planning and GYN care for men and women at five locations across Oswego County. Services provided include annual women’s health exams, cancer screenings, STD/STI testing and treatment for men and women, and contraceptives including implants and IUD’s. Now seeing patients via telemedicine as well as in office. Most insurance plans accepted. Call 315-5984740 for an appointment. Other health services include insurance navigation, assisting with applying for and enrolling in insurance through New York State of Health. Call 315-342-0888 to discuss the many options available. OCO’s Migrant Services Program provides health education and case management services to migrant and seasonal farmworkers and their families across Central New York. For more information call 315-592-0830. OCO provides nutrition services to clients across the age spectrum in Oswego County. Home delivered meals and senior congregate dining centers are available as well as after school and summer food service programs.

Call 315-598-4712 for more information, including updates relating to COVID-19. Call OCO’s WIC Services to access nutrition education and nutritious foods to pregnant and parenting families in Oswego County. For an appointment or more information on WIC call 315-343-1311.

OCO’s Health Homes

315-598-4093, Ext. 5 @OcoHealthHomes (Facebook) Submit referrals by email: healthhomes@oco.org or Fax: 315-598-8214

❱ Health Homes provides care management services to individuals receiving Medicaid, to help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s health. Health Home care managers help coordinate not just medical, mental health, and substance abuse services, but the social service needs of the individual.

PEACE, Inc. (People’s Equal Action and Community Effort, Inc.)

217 S. Salina St., Syracuse, NY 13202  315-470-3300

❱ info@peace-caa.org

❱  www.peace-caa.org

❱ PEACE, Inc. is a nonprofit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by providing families programming and training to move from poverty to self-sufficiency.

Salvation Army

• Cayuga County

18 E. Genesee St., Auburn, NY 13021 315-253-0319

• Onondaga County  677 S. Salina St., Syracuse, NY 13202 315-475-1688

www.sasyr.org

• Oswego County

62 S. First St., Fulton, NY 13069 315-593-8442

73 W. Second St., Oswego, NY 13126 315-343-6491

❱ Depending on location, the Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counsel-

ing; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV SERVICES

ACR Health

• Main Office 627 W. Genesee St., Syracuse, NY 13204 315-475-2430

• 287 Genesee St., Utica, NY 13501 315-475-2430

• 210 Court St., Watertown, NY 13601 315-475-2430

❱ www.acrhealth.org/

❱ ACR Health provides support services for people living with HIV/AIDS. Services provided include comprehensive care management, care coordination, health promotion, comprehensive transitions care and follow-up, patient and family support, and referrals to community and social support services. Care managers work one-onone with members to identify needs and link them with services: primary medical care, substance abuse treatment, mental health treatment, financial benefits, housing, legal assistance, nutrition, treatment adherence and medical transportation.

❱ ACR Health offers free and confidential testing services for HIV, HCV, syphilis, gonorrhea, and chlamydia for those in our community who may have documented risk of exposure.

❱ ACR Health services are offered to anyone without discrimination based on age, race, creed, color, gender, sexual orientation, economic status, political affiliation, marital status, or handicapped status. You will be treated with dignity and respect. Your information is confidential, and services are provided in strict accordance with state and federal laws. You will receive services in a reasonable and timely manner. ACR Health serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

F.A.C.E.S.

Syracuse Community Connections 401 South Ave., 2nd floor , Syracuse, NY 13204 315-671-5835

❱ https://smnfswcc.org/programs/faces/

❱ Since 1993, F.A.C.E.S. has been providing HIV awareness and quality prevention services, focusing primarily on communities of color. F.A.C.E.S. is a confidential service providing education and distribution supplies for people of all ages, cultures and sexual orientations. The program provides access to HIV testing and follow up support services. It is a New York State Department of Health AIDS Institute funded program.

Friends of Dorothy

212 Wayne St., Syracuse NY 13203

❱ www.facebook.com/groups/fodorothy

❱ Friends of Dorothy House is an initiative to be supportive of people with AIDS. Since October of 1992, they have offered home-based care and support to people with AIDS.

Liberty Resources, Inc.

6723 Towpath Road, E. Syracuse, NY 13057 315-425-1004

❱ www.liberty-resources.org

❱ Liberty’s HIV Services programs provide an array of support services to homeless and housing vulnerable individuals in the Central New York Community. Services are offered on a confidential basis at a variety of locations in the community, including Liberty Resources DePalmer House and Mesa Commons. Staff collaborate with other providers from various local agencies to facilitate clients’ access to medical appointments and other services necessary to maintaining optimum physical and mental health.

The H-Line/NY HIV Hotline

English Language Line: 1-800-541-2437

Spanish Language Line: 1-800-233-7432

❱ www.nyaidsline.org

❱  The New York State HIV/STI/HCV hotline provides HIV, STI, and hepatitis C education, risk-reduction information and referrals. State residents can receive free condoms through the hotline. Hotline services are available to the general public free of charge. The services are free of charge.

New York State PEP Hotline

Outside NYC – 1-844-PEP4NOW (844-737-4669)

In NYC – 1-844-3-PEPNYC (844-373-7692)

❱ The NYS PEP Hotline provides 24/7 access to emergency PEP prescriptions following a potential HIV exposure.

Planned Parenthood of Central and Western New York

• Syracuse Office

1120 E. Genesee St. , Syracuse, NY 13210 315-475-5540

❱ For appointments, call 1-866-600-6886 or use the “book an appointment” tool on the website

❱ www.plannedparenthood.org/plannedparenthood-central-western-new-york

❱ Planned Parenthood of Central and Western New York has nine health centers and one mobile unit. Services may vary by site, but include health counseling, HIV testing, education, HIV prevention (PrEP); and STD testing and treatment.

Upstate Golisano Children’s Hospital/SUNY Upstate Medical University

Pediatric Designated HIV Center

Physicians’ Office Building

725 Irving Ave., Syracuse, NY 13210 315-464-1996

❱ www.upstate.edu/gch/services/hiv/index.php

❱ The Center offers comprehensive HIV care which includes clinical management of HIV, medical case management, developmental testing, mental health assessments and counseling, treatment adherence assessment and counseling, nutritional counseling, appropriate referrals to community support agencies and assistance with transition to adult services.

❱ Upstate Golisano Children’s Hospital/ SUNY Upstate Medical University Adolescent/Young Adult Specialized HIV Care Center

Physicians’ Office Building

725 Irving Ave., Syracuse, NY 13210 315-464-1996

❱ The center provides HIV specialty care, confidential HIV and STD testing and treatment, pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (nPEP) HIV and STD education, with a focus on prevention, and community outreach education for adolescents and young adults.

ASSOCIATIONS / FOUNDATIONS

ALSA – Upstate New York Chapter

135 Old Cove Road, Liverpool, NY 13090 315-413-0121

❱ info@alsaupstateny.org

❱ www.alsaupstateny.org

❱ The Upstate New York Chapter was founded to serve the needs of those living with amyotrophic lateral sclerosis and their caregivers. The ALS Association is the only national nonprofit health organization dedicated solely to the fight against ALS. ALSA covers all the bases — research, patient and community services, public education, and advocacy – in providing help and hope to those facing the disease.

Alzheimer’s Association of Central New York

5015 Campuswood Drive, St 102

E. Syracuse, NY 13057 315-472-4201

24-Hr. Helpline: 1-272-3900

❱ cny-info@alz.org

❱ www.alz.org/cny

❱ The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The vision is a world without Alzheimer’s and all other dementia.

American Diabetes Association – Upstate New York

P.O. Box 7023, Merrifield, VA 22116-7023 adaupstateny@diabetes.org

1-800-676-4065, ext. 3478

❱ The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy.

American Foundation for Suicide Prevention

Greater Central NY Chapter

The Survivor Outreach Program

P.O. Box 74 , Freeville, NY 13068  315-664-0346; 1-888-333-AFSP (2377)

Suicide and Crisis Lifeline: 988

❱ Karen Heisig: kheisig@afsp.org

❱ www.afsp.org

❱ The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs, such as “More Than Sad” which helps teens, parents, and educators recognize signs of depression in teens and when to get help; and “Talk Saves Lives,” a general education program that teaches individuals how to recognize warning signs and risk factors for suicide, as well as how to have a conversation when they’re concerned about someone.

American Heart Association of Greater Syracuse

Four Gateway Center  444 Liberty Ave., Ste. 1300  Pittsburgh, PA 15222  315-728-7542

❱ www.heart.org

❱  This organization raises money for cardiovascular research and programs, in order to reduce death and disability

from heart disease and stroke. It also publishes guidelines on cardiovascular disease and prevention, standards on basic life support, advanced cardiac life support (ACLS), and pediatric advanced life support (PALS). Programs include awareness campaigns; Go Red for Women; and Check, Change, Control, a self-monitoring hypertension management program. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information. Its mission is to be a relentless force for a world of longer, healthier lives.

American Lung Association in New York

1-800LUNGUSA (1-800-586-4872)

❱ info@lungne.org

❱ www.lung.org

❱ The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association

P.O. Box 61420, Staten Island, NY 10306  1-800-223-2732

❱ apda@apdaparkinson.org

❱ www.apdaparkinson.org

❱ The American Parkinson Disease Association (APDA) is the largest grassroots network dedicated to fighting Parkinson’s disease (PD) and works to help the approximately one million with PD in the United States live life to the fullest in the face of this chronic, neurological disorder. Founded in 1961, APDA has raised and invested more than $226 million to provide patient services and educational programs, elevate public awareness about the disease, and support research designed to unlock the mysteries of PD and ultimately put an end to this disease.

Arthritis Foundation of New York

697 Third Ave., Suite 326, New York, NY 10017 929-446-0939

❱ www.arthritis.org/new-york

❱ Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. The goal is to chart a winning course, guiding families

in developing personalized plans for living a full life – and making each day another stride towards a cure. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.

Charcot-Marie-Tooth Association (CMTA)

Main Contact: Michael Casey

❱ cmtsyracuse@gmail.com

❱ cmtausa.org

❱ CMTA is a primary research foundation and advocacy group for those suffering from Charcot-Marie-Tooth disease. CMT is closely associated with the destruction of nerves primarily found within the extremities. The nerves within the feet can be destroyed, can cause muscles to atrophy, and can cause drop feet. Drop feet can make those afflicted with CMT to possibly slip and fall and cause serious injuries.

Central New York Community Foundation

431 E. Fayette St., Suite 100 Syracuse, NY 13202 315-422-9538

❱ www.cnycf.org

❱ info@cnycf.org

❱ Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Crohn’s and Colitis Foundation

Western and Central New York Chapter 2117 Buffalo Road, Suite 299 Rochester, NY 14624 1-800-932-2423

❱ eisrael@crohnscolitisfoundation.org

❱ www.crohnscolitisfoundation.org/chapters/rochester

❱ Founded in 1967, the Crohn’s & Colitis Foundation is a nonprofit, volunteer-driven organization dedicated to finding the cures for the 3.1 million Americans living with

Inviting one bedroom apartments close to essential services and stores, as well as emergency and health services for Seniors (over 62) or receiving SS with a permanent mobility impairment within income guidelines

Crohn’s disease and ulcerative colitis. Its mission is to cure Crohn’s disease and ulcerative colitis, and to improve the quality of life of children and adults affected by these diseases. Please refer to the website for information on education programs, support groups and other events in the Central NY area.

Cystic Fibrosis Foundation – Central New York Chapter

200 Gateway Park Drive, Building C Syracuse, NY 13212  315-463-7965

❱ central-ny@cff.org

❱ www.cff.org/Chapters/centralny/

❱ The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.

E. John Gavras Center

182 North St., Auburn, NY 13021 315-255-2746

❱ www.gavrascenter.com

❱ The E. John Gavras Center seeks to help families and individuals grow as independent, healthy and productive citizens. Services include early intervention services; preschool, 3PK/UPK; Article 28 clinic, specializing in speech and language therapy, physical therapy, occupational therapy, social work, and counseling; developmental evaluations; and adult programming, which includes center-based day habilitation and without walls day habilitation. The center serves individuals and families from cayuga, onondaga, seneca and wayne counties.

Empire State Lyme Disease Association, Inc.

P.O. Box 874, Manorville, NY 11949

❱ EmpireStateLyme@aol.com

❱ empirestatelymediseaseassociation.org

❱ The ESLDA’s mission is advocacy, education of the public, education of health care professionals and Lyme and associated disease research. The organization states its goal is to prevent chronic tick-borne illness through early diagnosis, education, prevention and quality health care.

Empowering People’s Independence (EPI)

6493 Ridings Road, Suite 115  Syracuse, NY 13203   315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, and neurological and chronic health conditions. EPI’s offerings include self-direction, community habilitation, housing navigation and respite. EPI also offers the only weeklong camp for children and young adults with epilepsy in New York State.

Huntington’s Disease Society of America

505 Eighth Ave., Suite 902 New York, NY 10018

212-242-1968; Helpline: 1-800-345-HDSA

(4372)

❱ hdsainfo@hdsa.org

❱ hdsa.org

❱ The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease, from community services to education to research. For those with Huntington’s disease and their families, the HDSA website can help find area resources.

Lupus and Allied Diseases Association

P.O. Box 170, Verona, NY 13478 315-829-4272; 866-2-LUPUS-4

❱ info@LADAinc.org

❱ ladainc.org

❱ The Lupus and Allied Diseases Association provides information and support to the extended lupus community, including people with lupus, care partners and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research aimed at leading to earlier diagnoses, more treatment options and ultimately a cure.

March of Dimes

1550 Crystal Dr., Suite 1300, Arlington, VA 22202 Helpline: 1-888-663-4637 (888-MODIMES)

❱ www.marchofdimes.org

❱ The organization supports research, leads programs and provides education

and advocacy.

❱ March of Dimes does not provide direct patient services, referrals to health care providers or financial support to individuals or families.

Muscular Dystrophy Association

National Office 161 N. Clark, Suite 3550, Chicago, Ill 60601 1-800-572-1717

❱ resourcecenter@mdausa.org

❱ www.mda.org

❱ MDA spearheads efforts to transform the lives of people with muscular dystrophy, ALS and related neuromuscular diseases. It funds groundbreaking research for promising treatments and provides families with the high-quality care from the best doctors in the country.

National Kidney Foundation serving Upstate, Central and Western New York

1344 University Ave. Suite 270 Rochester, NY 14607 585-598-3963

❱ Email: infoupny@kidney.org

❱ www.kidney.org/UpstateNewYork

❱ The National Kidney Foundation, a major voluntary nonprofit health organization, is dedicated to preventing kidney and urinary tract diseases, improving the health and well-being of individuals and families affected by kidney disease and increasing the availability of all organs for transplantation. The website has information on many programs and services.

Scleroderma Foundation

Tri-State Chapter  59 Front St., Binghamton, NY 13905 607-723-2239 1-800-867-0885

❱ www.sclerodermatristate.org

❱ This organization serves New York, New Jersey and Connecticut. The mission of the Scleroderma Foundation/Tri-State Chapter is to provide educational and emotional support to people with scleroderma and their families; to stimulate and support research designed to identify the cause and cure of scleroderma; to improve methods of treatment; and to enhance the public’s awareness of this disease.

AUTISM SERVICES

ARISE and Ski

635 James St., Syracuse, NY 13203 315-671-3092

❱ mschwanke@ariseinc.org

❱ https://www.ariseinc.org/services/recreation-and-art/arise-and-ski/

❱ ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. ARISE & Ski gives lessons to individuals with various disabilities, including spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

Central New York Chapter of the Autism Society of America

315-447-4466  www.facebook.com/CNYASA

❱ autism.now.org/local/autism-society-ofnew-york

❱ CNY ASA provides support to families and individuals affected by autism. Its website links families to various local resources.

FEAT

of CNY

7767 Oswego Road, Liverpool, NY 13088

315-761-6142

❱ info@featofcny.org

❱ www.featofcny.org

❱ Families for Effective Autism Treatment of CNY (FEAT CNY) is a nonprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD). It offers general support, fun events and awareness events training.

Liberty POST

6723 Towpath Road

E. Syracuse, NY 13057 315-425-1004

❱ www.liberty-post.com

❱ Liberty POST’s child-directed play therapies and care coordination focus on the strengths of your child and your family. Services provide include speech-language therapy, occupational therapy, physical therapy, special education, assistive technology, and more—depending on what your child needs to flourish. The Liberty POST FUTURES program can provide diagnoses for complex developmental disabilities, including autism spectrum disorder, ADHD, sensory issues, motor planning, language processing, and more. This team also provides ABA services for youth with autism. Liberty POST is a division of Liberty Resources, Inc.

Oneida County Health Department

“Promote and Protect the Health of Oneida County”

185 Genesee St. 4th & 5th Floor Utica, NY 13501

The Health Department works with many community agencies, organizations, and providers to fulfill our mission and to deliver essential public health services.

• Immunizations

• Tuberculosis Clinic

• Communicable Disease Surveillance

• Children/Youth with Special Health Care Needs

• Early Intervention

• Preschool Special Education

• Restaurant Inspections/Permits

•

Clinic Locations:

•

• Campgrounds/Children’s Camps

•

Phone: 315-798-6400

After hours: 315-798-5064 ocgov.net/health

Clinic Contact Number: (315)798-5747

BANKING

Bank of Utica

222 Genesee St., Utica, NY 13502 315-797-2700

❱ www.bankofutica.com

❱ Founded and headquartered in downtown Utica since 1927, Bank of Utica is the largest bank in the Greater Utica / Oneida County area in terms of deposits. We are a full-service commercial bank offering a multitude of deposit and loan products for commercial and personal customers.

BEREAVEMENT SUPPORT GROUPS

CNY Perinatal and Infant Bereavement Resources

315-281-9847

❱ Free networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested, and events for bereaved families. Call for more information.

Friends of Oswego County Hospice

44 E. Bridge St., Suite 204B

P.O. Box 102, Oswego, NY 13126 315-343-5223

❱ www.friendsofhospice.org

❱ Among its services, The Friends of Hospice also runs Camp Rainbow of Hope, an overnight bereavement camp for children aged 8 to 18.

GriefShare Support Group

❱ www.griefshare.org

❱ GriefShare is for people grieving the death of a family member or friend. Go to the website and type in your zip code to find a group near you.

Hope For Bereaved - Onondaga

4500 Onondaga Blvd., Syracuse, NY 13219  Office: 315-475-9675; or helpline: 315-475-4673

❱ mail@hopeforbereaved.com

❱ www.hopeforbereaved.com

❱ Hope For Bereaved offers counseling by appointment, in-person support groups, and a newsletter. Support groups meet from 6:30-8:30 p.m., unless otherwise indicated, at the Hope for Bereaved site at 4500 Onondaga Blvd., unless otherwise noted. Meetings are also offered via Zoom, and those interested should visit the website for info on Zoom credentials.

Hospice of Central New York and Hospice of the Finger Lakes

990 Seventh North St. , Liverpool, NY 13088  315-634-1100; 315-266-1943

❱ info@hospicecny.org

❱ www.hospicecny.org

❱ Hospice of Central New York and Hospice of the Finger Lakes is a community resource, which, among its services, offers bereavement counseling throughout Onondaga, Oswego, Cayuga and Madison counties.

BLIND AND VISUALLY IMPAIRED SERVICES

Aurora of CNY

1065 James St., Syracuse, NY 13203 315-422-7263; 315-422-9746 (TTY/TDD)

❱ auroracny@auroraofcny.org

❱ www.auroraofcny.org

❱ This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and cover Cayuga, Onondaga and Oswego counties.

NYS Commission for the Blind

866-871-3000

❱ The mission of the New York State Commission for the Blind is to enhance employability, to maximize independence and to assist in the development of the capacities and strengths of people who are legally blind.

Syracuse District Office

The Atrium

100 S. Salina St., Suite 105 Syracuse, NY 13202 315-423-5417

Utica Outstation

315-793-5458

❱ Serving all ages in Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Tioga, and Tompkins counties; serving only adults in Chemung, Seneca, and Schuyler counties; serving only children in St. Lawrence County.

CANCER SERVICES

American Cancer Society – Upstate New York

1-800-227-2345 -- 24-hour hotline

❱ www.cancer.org

❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance, lodging assistance, online support groups, and online peer support. The American Cancer Society is always looking for volunteer drivers.

Camp Good Days

356 N. Midler Ave., Syracuse, NY 13206 315-434-9477

❱ Syracuse@campgooddays.org

❱ www.campgooddays.org

❱ Camp Good Days provides residential camping programs at its recreational facility in Branchport, located on the shores of Keuka Lake as well as year-round recreational and support activities, in the Rochester, Buffalo, and Syracuse regions. Camp Good Days offers services for children who have cancer and sickle cell anemia, as well as children who have lost a parent or sibling to cancer. Additionally, Camp Good Days’ adult oncology programs support men and women who have a current cancer diagnosis or who have experienced a recent relapse by facilitating retreat opportunities, year-round activities, and group outings. All programming and services through Camp Good Days are free, and no child with cancer is ever turned away.

CancerConnects

5008 Brittonfield Pkwy, Suite 800 PO Box 2010, E. Syracuse, NY 13057 315-634-5004

❱ cancerconnects@gmail.com

❱ www.cancerconnects.org

CancerConnects provides free programs and services to help facilitate the cancer journey for adult cancer patients throughout CNY. They empower cancer patients and survivors via connections to community resources, support and guidance. Their signature free programs/services include: the patient mentor program, which pairs newly diagnosed individuals with trained, volunteer mentor who is a cancer survivor and has been through a similar cancer experience; the complementary therapy program, which provides such therapies as massage, Reiki, acupuncture, reflexology and yoga, to help cancer patients manage symptoms, reduce side effects, and restore and promote a sense of control and vitality; the caregiving mentor program, which provides current caregivers support and encouragement from experienced and trained caregivers of cancer patients; and Angel Fund & Saint Agatha Foundation Patient Financial Assistance Programs, which help to provide financial assistance for a variety items and services.

4th Angel Mentoring Program

866-520-3197

❱ 4thangel@ccf.org

❱ www.4thangel.org

❱ The Cleveland Clinic 4th Angel Mentoring Program is a national, free service that matches patients and caregivers with trained volunteers who have experienced cancer themselves or who have cared for someone with cancer.  While emphasizing one-on-one contact by phone or email, matches are primarily made based on similar age and cancer experiences to best empower caregivers and patients with knowledge, awareness, hope and a helping hand.

Hematology-Oncology Associates of Central New York

5008 Brittonfield Pkwy., E. Syracuse, NY 13057 315-472-7504

❱ www.hoacny.com

❱ Hematology-Oncology Associates of CNY (HOA) is a private community cancer center established in 1982 with a mission to provide the highest level of quality care

in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. A member of the Community Oncology Alliance, HOA has offices in Auburn, Camillus, E. Syracuse and Onondaga Hill (Syracuse). HOA achieves its mission with a multi-faceted team dedicated to holistic, patient-centered care, and is the only cancer practice in CNY certified for quality by The American Society of Clinical Oncology. HOA also serves as an oncology medical home (OMH) which means all care plans center around what is best for the patient. With an emphasis on quality of care versus quantity, OMH patients generally experience lower costs, higher satisfaction, reduced medical errors, and are better-informed. For more information visit hoacny.com.

Hope for Heather Ovarian Cancer Foundation

P.O. Box 2208, Liverpool, NY 13089 315-657-7879

❱ support@hopeforheather.org

❱ www.hopeforheather.org

❱ Hope for Heather is a 501 (c)(3) nonprofit focusing on ovarian cancer education and awareness, raising funds for research, and support for families affected by the disease. Patient support includes an Angel Fund at Upstate Cancer Center, chemo support bags, port-accessible shirts for treatment, on-line support group and oneon-one peer mentoring support through the national Woman to Woman program. Annual events include an educational booth at the NYS Fair, a 5k run and walk, and an annual fashion show and brunch.

Look Good Feel Better Program

https://lookbetterfeelbetter.org

❱ Look Good Feel Better is a non-medical public service program that teaches beauty techniques to people with cancer to help them manage the appearance-related side effects of cancer treatment. The program is open to all women with cancer who are undergoing chemotherapy, radiation, or other forms of treatment.

National Cancer Institute- Cancer Information Service

1-800-4-CANCER (422-6237)

❱ nciinfo@nih.gov

❱ www.cancer.gov

❱ The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist or a clinical trial specialist. The NCI also offers a smoking cessation service. Call 877-44U-QUIT (877-448-7848) for more information on this program.

Onondaga County Health Department –Cancer Services Program

John H. Mulroy Civic Center

421 Montgomery St., 9th Floor Syracuse, NY 13202 315-435-3653

❱ www.ongov.net/health/cancerscreening. html

❱ The Cancer Services Program (CSP) offers free breast, cervical, and colorectal cancer screenings and diagnostic services for those without health insurance. Screening services are provided at a variety of convenient locations throughout Onondaga County.

Oswego County Opportunities North

Country Cancer Services Program

2 Tower Drive, Suite C, Fulton, NY 13069 315-592-0830 855-592-0830

❱ www.oco.org/services/cancer-services/

❱ North Country Cancer Services Program provides free breast, cervical and colorectal cancer screenings to uninsured individuals aged 40-64 whom reside in Oswego, Jefferson, Lewis, and St. Lawrence Counties. Enrollment into the Medicaid Cancer Treatment Program is available to those that are uninsured and undergoing treatment for breast, cervical, colorectal or prostate cancer. Call 315-592-0830 for more information.

Peaceful Remedies

41 Lake St., McCrobie Building Oswego, NY 13126 info@PeacefulRemediesOswego.com 315-203-6788

❱ www.PeacefulRemediesOswego.com

❱ Founded in 2015 in Oswego, Peaceful Remedies is improving the healing experience for those impacted by any life-altering illness by bringing holistic options of therapy and support to individuals in a safe and peaceful environment. Through its events and programs, support services are provided that complement treatments, support caregivers, patients and their families.

The Saint Agatha Foundation

c/o National Philanthropic Trust

165 Township Line Road, Suite 1200 Jenkintown, PA 19046 1-888-878-7900

❱ saintagathafoundation@nptrust.org

❱ www.saintagathafoundation.org

❱ The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

13thirty Cancer Connect

• 1035 Seventh North St., Suite E Liverpool, NY 13088

315-883-1862

• 1000 Elmwood Ave. Rochester, NY 14620 585-563-6221

❱ 13thirty Cancer Connect, Inc. is a non-profit organization established in 2001 following the death of Melissa Sengbusch who was 19 years old when she died of acute myeloid leukemia. Through peer support programs like fitness and nutrition, expressive arts, and meaningful social interaction, 13thirty Cancer Connect is helping teens and young adults with cancer live their very best lives.

Upstate Mobile Mammography Van

❱ www.upstate.edu/noexcuses

❱ Upstate University Hospital offers breast cancer screening with a mobile mammography van. The 45-foot long, private, self-contained unit serves women in Central New York. To schedule an appointment, call 315-464-2588.

YMCA’s Cancer Survivors Programs

❱ The following programs are provided by the Y at no cost to those who have been diagnosed. The programs, unless otherwise noted, are held at the Y’s downtown Syracuse site, 340 Montgomery St., Syracuse, NY 13202.

Intake coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ ymcacny.org

• The Kaye Center for Cancer Wellness Northwest Family YMCA 8040 River Rd., Baldwinsville, NY 13027 315-303-5966

❱ The Kaye Center for Cancer Wellness, located in the Northwest Family YMCA, is designed to meet the specific needs of men and women battling cancer by offering them a comfortable environment to socialize, exercise, and recharge. It includes a reading area, a small waterfall, a gathering space, a small exercise area, a balcony, and a meditation room. One of the first such spaces of its kind, it is becoming a model among YMCAs nationally.

• Laurie’s Hope 315-303-5966, ext.232

❱ The Laurie’s Hope program provides direct support to survivors by enveloping them (and their families, as appropriate)

in the full strength and community of the YMCA. Laurie’s Hope helps breast cancer survivors thrive by helping them maintain physical fitness and strength; helping them improve their diet; and helping them make connections with other breast cancer survivors. As a result, survivors have less fatigue and stress, they feel more confidence in themselves and their ability to advocate for their health and they learn how to navigate the healthcare system. With a strong emphasis on improved social support, interventions are individually designed to strengthen survivors’ support networks, both inside and outside of the YMCA.

• LIVESTRONG at the YMCA

315-474-6851, ext.339

❱ LIVESTRONG at the YMCA is a group exercise and group support program for cancer survivors in our community. The 12-week program focuses on improving the survivor’s strength, fitness, and quality of life. In addition to physical benefits, the program also focuses on the emotional well-being of survivors and their families. It provides a supportive community where

people impacted by cancer can connect during treatment and beyond.

• YMCA Oncology Referral Program

315-474-6851

❱ The YMCA of Central New York is partnering with local oncologists to provide customized care for patients eager to continue their recovery. Through this program, patients can take part in an eight-week trial wellness membership at the YMCA of Central New York. YMCA wellness staff members will work with you and your provider to create a customized program to help you meet your wellness goals. If you are under the care of one of the program’s referring providers, please let the provider know that you are interested in receiving a referral to the Y.

CBD RETAILER

Syracuse Hemporium

320 Northern Lights Plaza, Syracuse, NY 13212 315-454-3322

❱ www.SyracuseHemporium.com

Multiple Sclerosis Resources

❱ Syracuse Hemporium is your local CBD Wellness Center. It is licensed by New York as a CBD retailer and certified as a CBD Adviser by the CBD Training Academy. After using CBD products for my family and pets since 2015, the business was established in 2018 to provide education and guidance on the proper usage and dosing of CBD and hemp products. There are well-trained consultants available to provide recommendations on the appropriate products for each customer’s needs with a large variety of CBD and hemp products available. Walk-ins are welcomed with a mask. All safety protocols are followed. Online ordering and curbside pickup are available. Syracuse Hemporium encourages users to consult with their physician before starting any CBD or cannabis products.

CHILDREN/FAMILY SERVICES

Casey’s Place

228 Lafayette Road, Syracuse, NY 13205 315-492-9990

❱ www.elmcrest.org

msrofcny@msrofcny.org

Center for Family Life and Recovery supports individuals struggling with addiction, mental health, and behavioral issues by inspiring hope, providing help, promoting wellness, and transforming lives.

Our services include Prevention Education and Outreach, Community and Family Recovery Services, Behavioral Health and Clinical Services, and Employee Assistance Programs.

Locations in Utica, Rome, Herkimer & Syracuse

www.whenthereshelpthereshope.com

315.733.1709

providing

individuals with multiple sclerosis

❱ Casey’s Place provides planned, shortterm, out-of-home respite for Central New York children and youth up to age 22 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.

Catholic Charities

• Caygua County

Catholic Charities of the Finger Lakes

134 E. Genesee St.

Auburn, NY 13021 315-252-0018

❱ ccfl@dor.org

❱ www.catholiccharitiesfl.org

❱ Helping people in need, especially children and families at risk, and to advocate for social justice, in fulfillment of Catholic Charities of the Diocese of Rochester’s mission to build a just and compassionate society rooted in the dignity of all people.

• Onondaga County

1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800

❱ www.ccoc.us

❱ At the agency, neighborhood and homebased levels, Catholic Charities offers an extensive range of programs and services, including shelters and housing services for homeless men; preschool programs; after-school programs; infant care and parenting education; expectant parent counseling and case management; mental health services; case management and personal care services for elderly at home; emergency assistance for people in crisis; nutrition services for children and refugee resettlement; neighborhood centers; and supportive services for veteran families.

• Oswego County

808 W. Broadway

Fulton, NY 13069 315-598-3980

❱ www.ccoswego.com

❱ Catholic Charities is human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs work with faith communities, governments, elected officials and business leaders to

meet human needs and affect public policy that addresses the needs of all people.

Charity for Children

P.O. Box 204, Syracuse, NY 13206 315-436-4822

❱ nina@charityforchildren.net

❱ www.charityforchildren.net

❱ Charity for Children is a non-profit organization dedicated to providing assistance to children with both chronic and terminal diseases in Central New York and their families.

Child Care & Development Council

Integrated Community Planning of Oswego County, Inc

317 West First St., Suite 111, Oswego, NY 13126 315-343-2344

❱ www.icpoc.org/contact

❱ info.icpoc@gmail.com

❱ The Child Care & Development Council is dedicated to promoting and supporting the development of quality, affordable and accessible child-care services in Oswego County. To accomplish this mission, the agency offers free services for child care providers, individuals interested in opening a child-care program, and families searching for child-care.

Child Care Solutions

• 6724 Thompson Road Syracuse, NY 13211

315-446-1220; 888-729-7290

• 100 North St., Suite 3 Auburn, NY 13021

315-446-1220; 888-729-7290

❱ www.childcaresolutionscny.org

❱ Child Care Solutions CNY assists families in Onondaga and Cayuga counties find high-quality and safe child care for free. They also help child care providers attain training and professional development. There is a fee for the training and professional development, however scholarships are available.

Circare

620 Erie Blvd. West, Syracuse, NY 13204

315-472-7363

https://cir.care

❱ Circare supports individuals and their families who encounter barriers to their

health and wellness, both physical and behavioral, to develop the resources to live a satisfying and naturally interdependent life. The team of care managers, clinicians, vocational specialists, peer mentors, and medical professionals are trained in a multitude of evidence-based practices proven to help people attain their desired goals and to sustain recovery and build resilience. Services include health home care management for Medicaid beneficiaries; non-Medicaid care management; home-based crisis intervention; care management; home- and community-based services; vocational services; peer services and assertive community treatment.

Couple and Family Therapy Center (CFTC)

Syracuse University

601 East Genesee St.

Peck Hall, Syracuse, NY 13202

315-443-3023

❱ https://falk.syr.edu/marriage-family-therapy/counseling-therapy-services/

❱ falkmft@syr.edu

❱  The Couple and Family Therapy Center (CFTC) offers confidential therapy services to families, couples, and individuals who are coping with life’s challenges. Some of the issues most frequently addressed include resolving relationship difficulties; exploring and affirming diverse gender experiences; easing communication struggles; moving beyond family violence or substance abuse; or transforming emotional distress such as anxiety or depression, grief, and loss. The Couple and Family Therapy Center serves diverse clients from across Central New York. With regards to COVID-19, the Couple and Family Therapy Center follows Syracuse University public health policies and protocols.

Elmcrest Children’s Center

• Main Campus

960 Salt Springs Road, Syracuse, NY 13224 315-446-6250

• 3532 James St., Syracuse, NY 13206 315-463-9415

• 32 W. State St., Binghamton, NY 13901

607-296-4515

• 99 Main St., Cortland, NY 13045

Bridges to Health

(607) 218-6257

• 3358 Main St., Mexico, NY 13114 315-963-2033

❱ www.elmcrest.org

❱ Elmcrest Children’s Center is a

multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances, along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 20 different programs ranging from early education and family support to long-term residential treatment, critical care and pediatric respite programs.

Family Counseling Service of Northern New York

531 Washington St., Suite 4124

Watertown, NY 13601 315-782-4483

info@fcsnny.org

❱ www.fcsnny.org

❱ Family Counseling Service of Northern New York, Inc. is a private, nonprofit agency that provides a broad spectrum of high quality, affordable counseling, consultative and educational services. The agency is committed to fostering the emotional growth and development of individuals, families and the community. Individual counseling for adults and children and couples; family counseling and parenting

education are offered. Group services include domestic violence and anger management.

Head Start of Oswego County

OCO Education Services

239 Oneida St., Fulton NY 13069 315-598-4717 or 315-598-4711 (to apply)

❱ education@oco.org

❱ www.oco.org/education-services/headstart-upk

❱ Head Start promotes school readiness through early learning and development, health and family well-being in children aged 3 and 4 from low-income families. Head Start also engages parents and other key family members. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Oswego, Phoenix, West Monroe and Williamstown and provided at no cost to eligible families.

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H.O.M.E., Inc. (Humanitarian Organization for Multicultural Experiences)

831 James St. , Syracuse, NY 13202 315-472-5110

❱ agency@homeincorporated.org

❱ www.homeincny.org

❱ H.O.M.E., Inc. is a culturally diverse agency whose purpose is to assist persons who are developmentally disabled and their families to attain a safe, healthy and nurturing environment.

Huntington Family Center

405 Gifford St., Syracuse, NY 13204 315-476-3157

❱ www.huntingtonfamilycenters.org

❱ The COVID-19 pandemic has impacted their services. Please call offices or visit the website to get updated information.

• Family Support Network

❱ Huntington’s Family Support Network is a year-round parenting program for parents of all learning abilities with the goal of improving family functioning and

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helping parents develop the skills, abilities and insights to successfully care for their children. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs.

• Hello Baby Program

❱ This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network places an emphasis on learning through a variety of approaches and provides support and home visitation on an as-needed basis to pregnant/parenting adults.

• Young Parents Program

❱ Huntington’s Young Parents program serves to provide parents 21 and younger with the necessary and appropriate skills to build healthy relationships with their children.

• Youth & Teen Afterschool Programs

❱ Youth Program: Offers children 5 to 12 years of age residing on the Westside of Syracuse to come to Huntington for its year-round, safe, structured, and supportive atmosphere away from the perils of the street. During the school year, group programs are offered Monday through Friday from 3-5:30 p.m. Huntington also offers a day camp experience during July and August, Monday through Friday from 9 a.m. to 4 p.m. The Teen Program provides a positive youth development experience Tuesday through Thursday 5:30 p.m. to 8 p.m. Youth 13-19 years old residing on the Westside of Syracuse are eligible. Participation in these programs is by registration or referral. Funded by a grant from the Syracuse/Onondaga County Youth Bureau and the New York State Office of Children and Family Services.

It’s About Childhood and Family, Inc.

2610 S. Salina St., Suite 3, Syracuse NY 13205

❱ info@iacaf.org

❱ www.iacaf.org

❱ It’s About Childhood & Family is a nonprofit clinical and resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis.

La Liga – The Spanish Action League of Onondaga County

• Domestic Violence Program

700 Oswego St., Syracuse, NY 13204 315-475-6153, ext. 8751 laligaupstateny.org

❱ La Liga’s domestic violence program offers short-term and long-term crisis intervention, including counseling, emergency relocation, information, and referrals for social, legal, and health services. The agency also helps in interpretation in shelters, offers parenting skills workshops, and helps parents find childcare. In addition, the agency also has a women’s support group dedicated to helping women who have gone through domestic violence and other kinds of abuse.

• Youth and Careers Program

❱ La Liga’s youth and careers program encourages young students to explore different professional paths by introducing them to potential careers and vocations while promoting the advantages of stable employment in their lives.

• Language Service

❱ La Liga offers Spanish-speaking people with confidential interpretation in various mental health and medical settings including emergency, surgical procedures, exams, medical counseling, visits, and intake interviews. The nonprofit agency also translates various types of documents, such as governmental, corporate, health, legal, and personal documents, as well as websites, brochures, flyers, and certificates.

Liberty Resources, Inc.

www.liberty-resources.org

• Main Office

6723 Towpath Road, E. Syracuse, NY 13057 315-425-1004

• Madison County 218 Liberty St., Oneida, NY 13421 315-363-0048

• Oswego County

945 1st South St., Fulton, NY 13069 315-598-4642

• Cayuga County

75 Genesee St., Auburn, NY 13021 315-425-1004

❱ Liberty Resources, Inc. offers a wide variety of services for children and families, including therapeutic counseling, school-

based mental health counseling, family foster care, family reunification, kinship caregiver, placement diversion, multi-systemic therapy, health home services, and a domestic violence and sexual assault support program. Early Intervention services for children from birth to age 5 are available through Liberty POST. Liberty Resources is dedicated to providing progressive services in the least restrictive, most community-based setting possible for each individual.

McMahon Ryan Child Advocacy Center

601 E. Genesee St. , Syracuse, NY 13202 315-701-2985

❱ www.mcmahonryan.org

❱ Founded in 1998, the McMahon Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

Medications for Hope

SUNY Upstate Outpatient Pharmacy

Upstate Community Hospital 5000 W. Seneca Trpk., Syracuse, NY 13215 Outpharm@upstate.edu

❱ 315-464-3784 (DRUG) - Option 3

❱  Upstate’s Outpatient Pharmacy at Community Hospital is receiving excess medications from drug manufactures that are being given to safety-net clinics/hospitals to dispense to low-income, chronically ill patients at no charge.  This is a free program for those patients without insurance and who have an income level at or below 300% of the published Medicaid poverty levels. Providers can send prescriptions for eligible patients to SUNY Upstate Outpatient Pharmacy at Community.

Mid-State Early Childhood Family and Community Engagement Center (FACE Center)

Syracuse University, 374 Huntington Hall Syracuse, New York 13244 315-443-4352

❱ ecfacecenter@syr.edu

https://disabilityinclusioncenter.syr. edu/midstate-partnership/early-childhood-face-center

❱ The Mid-State EC FACE Center offers a continuum of support to families and preschool professionals that is responsive and encompasses understanding of the special education process and meaningful family involvement throughout the education system. Through training and technical assistance at no cost, the EC FACE Center promotes capacity building through an intensive team approach that includes families of young children with disabilities and communities as valued partners. Meaningful family engagement and understanding of available early childhood service delivery options within the education system is the cornerstone of the work of the EC-FACE Center.

Oswego Industries Family Support Services

7 Morrill Place, Fulton, NY 13069 315-598-3108

❱ www.oswegoindustriesinc.org/programs/ family-support-services/

❱  The Family Support Services are designed to provide a single resource for families of children with disabilities to turn to. Services include assistance in obtaining eligibility for OPWDD for the first time, respite care, advocacy within the education system, guardianship and planning assistance, and a family reimbursement program that enables families to receive funding for sensory items, adaptive equipment, and other eligible supports.

NY FarmNet

1-800-547-3276

❱ www.nyfarmnet.org/

❱ NY FarmNet consultants provide free, confidential assistance in strengthening the communication skills required for farm families to make the most of their dynamic structure that is filled with daily opportunities and challenges. Areas include setting goals; conflict management; management principles; conducting family meetings; financial management; business decision making; time management and farm succession planning. NY FarmNet’s family consultants can help support families with strategies to manage stress-related emotional issues; relationship issues; family and/or parent-child concerns; domestic violence; divorce/separation adjustment; alcohol and drug concerns; grief/loss;

depression and anxiety; farm conflicts and concerns; farm retirement, transfer or exit adjustment; health concerns. The consultants can also make referrals to additional organizations and specialists.

OPTIONS-Perinatal & Infant Community Collaborative

Oswego County Opportunities, Inc. 10 George St., Oswego, NY 13126 315-342-0888 option 6

Submit referrals by fax: 315-207-2754 or email: options@oco.org

❱ @OCOoptions (Facebook)

❱ OPTIONS Community Health Workers assists adults and youth in gaining healthcare, connecting to community resources, and other services that help to increase healthy birth outcomes. Staff are able to meet people wherever they are comfortable, in their home, the community, in the office, or other safe settings. Youth participants are assisted with educational attainment, job readiness, parenting and life skills. Youth who are disconnected from school are supported through advocacy and tutoring. DADS helps young fathers learn about their rights and responsibilities. All programs strive to give participants the tools and education necessary to accomplish their goals. Home visiting and in-person breastfeeding support is offered by certified lactation counselors. Transportation, bus passes, safe sleep education, parenting groups, infant care groups, pack-and-play and other items may be given on a case-to-case basis if eligible.

Oswego County Traffic Safety Board

317 W. 1st St., Suite 111, Oswego, NY 13126 315-343-2344x122 oswgtsb@icpoc.org

❱ OCTSB runs a child passenger safety program (CPS), sponsored by the New York State Governor’s Traffic Safety Committee. The mission is to provide education to community members, and also to ensure that all kids in Oswego County are able to travel safely. Through this grant, the agency is able to run a low-income car seat distribution program. This program is intended for income-eligible residents of Oswego County who are in need of a car seat. Proof of eligibility is required, along with an application. This program is made possible using funds from the NYS GTSC.

PEACE, Inc.’s Early Head Start/Head Start Program

217 S. Salina St., 2nd floor, Syracuse, NY 13202 Phone: 315-470-3300

Fax: 315-688-0425

Email: HS-EHS@peace-caa.org

❱ With locations and partnerships throughout Onondaga County, PEACE, Inc. Early Head Start/Head Start programming prepares children for kindergarten by offering a comprehensive, family-focused, early childhood education program that serves pregnant women and children birth to five years old.

Family Resource Centers

❱ The Family Resource Centers are community-based sites located throughout Onondaga County. Programs include emergency assistance, crisis intervention, advocacy, supportive services, employment support, youth activities, education and family development partnerships.

• County East Family Resource Center

722 W. Manlius St. , E. Syracuse, NY 13057  315-437-7071

CountyEastFRC@peace-caa.org

• County South Family Resource Center 12 Clinton St., Tully, NY 13159 315-696-8203

CountySouthFRC@peace-caa.org

• County West Family Resource Center 93 Syracuse St., #700, Baldwinsville, NY 13027  315-638-1051

CountyWestFRC@peace-caa.org

• Emma L. Johnston Southside Family Resource Center 136 Dr. Martin Luther King West Syracuse, NY 13205 315-470-3342

SouthsideFRC@peace-caa.org

• Viola G. Chisholm Eastside Family Resource Center 202 S. Beech St., Syracuse, NY 13210 315-470-3325

EastsideFRC@peace-caa.org

• Westside Family Resource Center 200 Wyoming St., Syracuse, NY 13204 315-470-3352

WestsideFRC@peace-caa.org

• Free Tax Prep Program 1201 E Fayette St, Suite 22, Syracuse, NY 13210 315-634-3756

❱ taxes@peace-caa.org

❱ PEACE, Inc.’s Free Tax Prep Program trains and supports volunteers who prepare and e-file tax returns for people with low to moderate-income so that they can receive the largest refund possible and access all eligible tax credits.

Prevention Network

906 Spencer St., Syracuse, NY 13204 315-471-1359

www.preventionnetworkcny.org

❱ Prevention Network offers multiple in-person and virtual services to work towards educating our community about the risks associated with substance misuse, problem gambling, and more. Services available include prevention education, family support to help with all stages of substance use disorder, smart recovery, Narcan training, parenting classes, as well as custom programs to meet individual and organization needs. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

Purpose Farm

1454 W. Genesee Road, Baldwinsville, NY 13027 315-303-5951

❱ info@purposefarm.org

❱ www.purposefarm.org

❱ Purpose Farm pairs youth aged 6 to 18 in life crisis with farm, exotic and domestic animals that have been rescued from similar circumstances. Through contact of our animal mentors and human mentors, the youth gain a purpose, experience genuine love, hope is restored while building confidence and gaining empathy towards humans and animals. All services are free of charge. Visitation by appointment only. There is also an online application on their website.

Salvation Army

• Domestic Violence Services

315-565-7369

Contact: Rob Hauser

❱ Robert.Hauser@use.salvationarmy.org

❱ The Domestic Violence Services programs have offered non-residential services in Onondaga County for over 30 years. These services aid individuals who have been victims of domestic violence and aim to reduce the potential for further conflict or instances of domestic violence.

❱ Services offered include: SAVES Visitation Program, offering clinically supervised visitation and exchange services for children to spend time with the non-custodial parent; clinical services, providing individualized counseling for adults, adolescence and children who have experienced domestic violence and needs additional support; and group counseling, providing education and counseling in a group setting around different aspects of domestic violence and safety planning.

• Family Place Visitation Services

315-474-2931

Contact: April Beier

❱ April.Beier@USE.SalvationArmy.org

❱ Family Place is a collaboration between The Salvation Army, Onondaga County Department of Children and Family Services, Huntington Family Center and Catholic Charities. Visitation Services provide safe opportunities for parents to visit their children who are in foster care and/or relative placement. Three sites are equipped to provide moderate and strict supervision of family visits. Transportation is provided for children to and from visits. Initial and ongoing assessments are performed to determine the need for educational and clinical resources. Visitation staff intervene with families as needed to address safety concerns and provide ongoing feedback. Counseling is provided for families who are identified as having serious risks that create barriers to returning the children safely to their parent’s care, and for those who need family centered clinical intervention.

• Functional Family Therapy

315-463 -1100

Contact: Kaylea Dineen

❱ Kaylea.Dineen@USE.SalvationArmy.org

❱ Functional family therapy (FFT) is an Office of Juvenile Justice and Delinquency Prevention (OJJDP) blueprint model method of therapeutic intervention. FFT is a short-term, high intensity, family therapy model that targets juvenile justice and/or child welfare concerns. FFT is a strengthbased model built on a foundation of acceptance and respect. The program is primarily home-based, serving families who reside in Onondaga County. FFT offers specific and individualized interventions for the unique challenges, diverse qualities, and strengths of all families. The program is 12 to 14 sessions on average over 3 to 5 months and has a success rate of 95%. The model targets youth with emotional or behavioral problems between the ages of 11 to 17 and their families.

Families can be identified and referred by the juvenile justice system, child welfare system, school system, and mental health system. Referrals for the FFT program are made by the Onondaga County ACCESS Team. To contact ACCESS for a referral or questions about the FFT program please call, 315-463-1100.

Salvation Army Preventive Services Program

315-479-1173

Contact: Gena Stroud

❱ Gena.Stroud@USE.SalvationArmy.org

❱ Preventive Family Partnership uses an evidence-based model such as FFT-CW (functional family therapy-child welfare) and CRM (community resiliency model) within the community that offers a wide range of care for families struggling with varying levels of need. PFP staff work diligently to engage families by meeting them where they are at, identifying their strengths and challenges, and building upon protective factors. The intensity of this service allows staff to quickly prepare families for change and provide concrete skills to decrease risk and crisis. Ongoing needs are assessed throughout enrollment and families are connected with more longterm and sustainable supports as needed. Families who have experienced long-term/ ongoing challenges that leave them feeling stuck or hopeless to cope with instability or high-risk factors are eligible for more therapeutic interventions. Families with ongoing hardships that may be more situation-specific or have less risk factors may be eligible for low-risk case management with specialized interventions.

Salvation Army Skill Building Program

315-579-3651

Contact: Jason Powers

❱ Jason.Powers@USE.SalvationArmy.org

❱ Salvation Army’s skill building services are for youth aged 0-21 designed to help youth build personal competence and independent living skills to achieve success at home, school, and in the community. Activities are hands-on in community-based settings that are most natural to each the youth. Youth receive one-on-one support from their skill builder weekly until goals are achieved. Individualized services plans are developed for each youth based on their unique needs and goals. Eligibility requirements for youth are Medicaid insurance coverage and a mental or behavioral

health diagnosis.

Syracuse Community Health

819 S. Salina St., Syracuse, NY 13202 315-476-7921

❱ www.Syracusecommunityhealth.org

❱ Syracuse Community Health offers a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who might otherwise be excluded from the health care system. It provides health care for all persons, regardless of financial status. A sliding fee plan is available for eligible individuals, based on family size and income, assuring health care services for all.

Syracuse Model Neighborhood Facility, Inc./ Syracuse Community Connections

401 South Ave. , Syracuse, NY 13204 315-474-6823

❱ info@swccsyr.org

❱ https://smnfswcc.org

❱ Syracuse Model Neighborhood Facility, Inc. provides a network of human services to residents of Onondaga County. The agency has particular experience in service provision to predominately African-American, low-income residents and neighborhoods in the city of Syracuse. Through special events, outreach efforts, prevention, intervention, employment and educational services, support, peer and mentoring groups, and collaborative programs – people throughout the city and county interact with and benefit from agency services.

❱ Its programs include Family First, which seeks to reduce negative behavior in youth aged 10-19 through work with them and their families to identify and eliminate contributing factors to negative behavior; Health Start Fatherhood supports expecting fathers and fathers with children under the age of 2; Intelligent Young Minds (IYM), a co-ed program designed for teenagers 13 to 18; Journey to Manhood (J2M),

which is similar to IYM, but designed for young men aged 10-18; Mainstream, a respite program offering services to youth and young adults with developmental challenges, and it promotes social, recreational and personal development opportunities; PRIDE (Promoting Responsibility in Drug Education), similar to IYM and J2M but designed to help school age youth 8-12; Higher Standards Afterschool Program, which provides daily classroom and recreational activities for youth ages 5-21; Higher Standards Summer Camp, a program facilitated during the months of July and August for children aged 5-16, who participate in various activities, including fitness, creative arts, tutoring, computer technology and educational and recreational field trips; Family Planning Service is an easy and affordable means for women, teenagers and young men to access reproductive healthcare. It offers a full range of low-cost or no-cost (for most patients) confidential services which include gynecological exams, male exams, birth-control services, confidential teen services, emergency contraception,

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EPI offers progressive, tailored care solutions for children and adults with developmental disabilities, epilepsy, and neurological conditions.

We are committed to empowering people with disabilities to reach their individual goals and to live their lives to the fullest.

STD testing and treatment, among other services; SCC Health Services, offering assistance on a wide variety of issues, from applying for public assistance and SNAP health concerns, domestic violence issues, and referrals for other medical services.

SNUG Program

Syracuse Community Connections

428 W. Onondaga St., Syracuse, NY 13202 315-671-5818

❱ https://smnfswcc.org/programs/snug/

❱ Syracuse Cure Violence (SNUG) is an evidence-based program, utilizing the Chicago Cure Violence model, designed to reduce gun violence among Syracuse youth, ages 13-22 in the south and southwest neighborhoods of Syracuse.

❱ SNUG Social Work & Case Management is an innovative partnership between CDJS and the State Office of Victim Services (OVS) that will allow the SNUG program to address trauma experienced by program participants and staff and improve access to victim services in the SNUG cities.

DENTAL SERVICES

Amaus Dental Services

259 E. Onondaga St., 2nd floor) Syracuse, NY 13202 315-802-6741

❱ Amaus-Dental.org

❱ AmausDental@gmail.com

❱ An outreach ministry of the Cathedral of the Immaculate Conception, the clinic offers free limited dental care to homeless, unemployed and uninsured adults in Central New York. The scope of care offered is limited to examinations, X-rays, hygiene, fillings and routine extractions. Care is provided by volunteer dentists and hygienists by appointment only.

Syracuse Community Health

819 S. Salina St., Syracuse, NY 13202

315-476-7921

www.Syracusecommunityhealth.org

❱ Among its many services, Syracuse Community Health offers dental to those in the greater Syracuse community who might otherwise be excluded from the health care system.

DISABILITY-RELATED SERVICES

AccessCNY

1603 Court St., Syracuse, NY 13208

315-455-7591

info@accesscny.org

www.accesscny.org

❱ AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues, offering an array of person-centered supports to individuals of all ages and abilities. Its family support services (FSS) help individuals with developmental disabilities and their families get the supports they need to live safely and happily in the community. Unless otherwise noted, all FSS services require eligibility from the Office for People With Developmental Disabilities (OPWDD). For those who do not currently have OPWDD eligibility, AccessCNY’s Service Access Assistance program can guide them through the process of gaining eligibility, as well as connect them to other important community resources. It is available in Madison, Onondaga and Oswego counties. It has 10 FSS programs including Adaptive Technician Assistance, Behavior Support & Training, Family Reimbursement, Project Adapt, and a few summer recreational programs for children. Visit the website to learn more about these programs.

Advocates Incorporated

290 Elwood Davis Road, Suite 101 Liverpool, NY 13088  315-469-9931

❱ info@advocatesincorporated.org

❱ www.advocatesincorporated.org

❱ Operating in 54 counties across New York, Advocates is Central New York’s largest provider of person-centered, self-directed services for people with disabilities. Advocates provides children and adults with intellectual and/or developmental disabilities and their families with services so that people with disabilities can fully participate in their homes, schools, and communities in a meaningful way. Advocates provides 1:1 mentors or support staff through self-directed community habilitation and residential supports including housing navigation. A wide range of support for families is available through in-home Companion Care, family reimbursement for respite, training opportunities, assistance with service access and medical advocacy.

The Arc Oneida-Lewis

245 Genesee St., Utica, NY 13501

7550 S. State St., Lowville, NY 13367 315-272-1500

❱ arcpr@thearcolc.org

❱ Founded in 1954, The Arc Oneida-Lewis is a premier provider of services for people with developmental disabilities. It provides a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational rehabilitation, day habilitation, clinical, children, adult and senior services for people with developmental disabilities and their families. The Arc is staffed by over 500 professionals and serves over 1,400 people throughout Oneida and Lewis counties. It offers a variety of rewarding careers, many with no previous experience needed. Have a question about the services the agency offers, availability, or eligibility? Please contact us, and we will be happy to assist you: Call 315-272-1500 or email arcpr@ thearcolc.org.

Arc of Onondaga County

600 S. Wilbur Ave., Syracuse, NY 13204 315-476-7441

❱ www.arcon.org

❱ Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, and clinical services through Horizons Clinic.

The Arc of Oswego County

7 Morrill Place, Fulton, NY 13069 315-598-3108

❱ www.arcofoswegocounty.org

❱ The Arc of Oswego County is a private, nonprofit organization for individuals with intellectual and other developmental disabilities that has been providing services since 1953. Person-centered services for adults include senior day habilitation, community habilitation, and both recreational and site-based respite.

ARISE, Inc.

• Onondaga County

635 James St., Syracuse, NY 13203 315-472-3171

ARISE Syracuse - Mental Health Clinic

315-671-2964

• Oswego County

Creekside Plaza, 293 SR 104 , Oswego, NY 13126 315-342-4088

• Fulton, NY 13069, 113 Schuyler St., Suite 2 315-887-5156

• Madison County

Located at ARISE at the Farm

1972 New Boston Road  , Chittenango, NY 13037 315-363-4672

ARISE at the Farm: 315-687-6727

• Cayuga/Seneca County Office

21 Lincoln St., Auburn, NY 13021 315-255-3447

www.ariseinc.org

❱ A local nonprofit agency run by and for people with disabilities in Onondaga, Cayuga, Oswego, Madison, and Seneca counties, ARISE works with people of all abilities to create a fair and just commu-

nity in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation, and art. It assists people with disabilities in securing benefits, education, health care and housing. ARISE provides regional oversight for the New York State Medicaid waiver programs for nursing home transition diversion and persons with traumatic brain injuries.

Aurora of CNY

1065 James St., Syracuse, NY 13203 315-422-7263; 315-422-9746 (TTY/TDD)

❱ auroracny@auroraofcny.org

❱ www.auroraofcny.org

❱ This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and cover Cayuga, Onondaga and Oswego counties.

Brain Injury Association of NYS

5 Pine West Plaza, Suite 506, Albany, NY 12205 518-459-7911

Family Helpline: 1-800-446-6443 https://bianys.org

❱ This organization offers a toll-free family help line, support groups, information and referral to all. The FACTS (family, advocacy, counseling and training services) Program offers advocacy and support in CNY and across the state. This program is for people who sustain a brain injury before age 22 and their families. Services include, but are not limited to, educational advocacy, navigation of systems, linkage with services and ongoing emotional support. To check out various support groups, visit the website.

Brain Injury Coalition of Central New York

Bi-Weekly Support Group

❱ Email: braininjurycoalitioncny@gmail. com

❱ The organization provides support groups, educational programs, recreational activities, networking opportunities and

advocacy for survivors of brain injury.

Central New York Developmental Disabilities Regional Office

Agency of the New York State Office for People with Development Disabilities (OPWDD)

Syracuse Administrative Office

187 Northern Concourse, N.Syracuse, NY 13212

315-473-5050

❱ Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office of People with Developmental Disabilities (OPDD). It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

Central New York Chapter of the Autism Society of America

315-447-4466

❱ www.facebook.com/CNYASA

❱ autism.now.org/local/autism-society-ofnew-york

❱ CNY ASA provides support to families and individuals affected by autism. Its website links families to various local resources.

Community Options, Inc.

216 W. Manlius St. , E. Syracuse, NY 13057  315-431-9859

Zachary.Petrie@comop.org

❱ www.comop.org

❱ Community Options, Inc., a nationally-based nonprofit 501(c)(3) organization, offers those who have disabilities residential and day rehabilitation, group homes, health care, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

5800 Heritage Landing Drive, Suite B

E. Syracuse, NY 13057

315-682-4204

❱ www.davidsrefuge.org

❱ David’s Refuge offers respite, resources and support to parents of children with special needs or life-threatening medical conditions. The year-round programming includes education, connection and community to ensure parents are reminded of the importance of self-care and that they are not alone. Anyone interested can go to the website and complete the online application.

Empowering People’s Independence (EPI)

6493 Ridings Road, Suite 115  Syracuse, NY 13203   315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, and neurological and chronic health conditions. EPI’s offerings include self-direction, community habilitation, housing navigation and respite. EPI also offers the only weeklong camp for children and young adults with epilepsy in New York State.

Exceptional Family Resources

1820 Lemoyne Ave. , Syracuse, NY 13208  315-478-1462

❱ www.contactefr.org

❱ EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, community habilitation, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York State and supported employment.

GiGi’s Playhouse

5885 E. Circle Drive, Suite 250, Cicero, NY 13039 (Inside Drivers Village, Green Entrance) 315-288-PLAY (7529)

❱ syracuse@gigisplayhouse.org

❱ https://gigisplayhouse.org/syracuse

❱ GiGi’s Playhouse is a one-of-a-kind

achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more, all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 56 throughout the United States and Mexico.

LAUNCH

Nettleton Commons

313 East Willow St., Suite 204

Syracuse, NY 13203

315-432-0665

Fax: 315-431-0606

❱ info@launchcny.org

❱ www.launchcny.org

❱ This organization aims to enhance the quality of life for children and adults with learning disabilities, ADHD and developmental disabilities, by providing advocacy, programs and educational resources.

Leukemia and Lymphoma Society

1-800-955-4572

❱ www.lls.org

❱ The organization offers support services to individuals with leukemia, lymphoma, myeloma and their families. Services include helping eligible patients with financial support services; online chats; support groups; peer-to-peer support; caregiver support; nutrition consultations and more.

Liberty POST

www.liberty-post.com

6723 Towpath Road, E. Syracuse, NY 13057 315-425-1004

❱ Liberty POST’s child-directed play therapies and care coordination focus on the strengths of your child and your family. Services provided include speech-language therapy, occupational therapy, physical therapy, special education, assistive technology, and more—depending on what your child needs to flourish. The Liberty POST FUTURES program can provide diagnoses for complex developmental

disabilities including autism spectrum disorder, ADHD, sensory issues, motor planning, language processing, and more. This team also provides ABA services for youth with autism.

Liberty Resources, Inc.

• Main Office

6723 Towpath Road, E. Syracuse, NY 13057

315-425-1004

• Cortland County

49 Main St., Cortland, NY 13045 Phone: 607-218-6055

• Madison County

218 Liberty St., Oneida, NY 13421 315-363-0048

• Oswego County

6723 Towpath Road, E. Syracuse, NY 13057 315-425-1004

❱ www.liberty-resources.org

❱ Liberty Resources provides housing, supportive housing, day habilitation, self-direction and other community-based services to children and adults with intellectual and developmental disabilities and individuals with traumatic brain injuries. The agency provides the supports and services that are vital to achieving clients’ goals at every stage of life.

The Lupus Alliance of Upstate New York

❱ www.lupusupstateny.org

❱ The Lupus Alliance of Upstate New York is undergoing changes due to COVID-19. Visit the website for updates.

Make-A-Wish Central New York

5005 Campuswood Drive, E. Syracuse, NY 13057 315-475-9474; 1-800-846-9474

❱ www.cny.wish.org

❱ Make-A-Wish Central New York is an independent 501c3 organization dedicated to granting life-changing wishes for children with critical illnesses throughout the central portion of New York State. Part of a global wish-granting organization, the chapter was founded in 1985 and has granted nearly 2,000 wishes for children throughout its 15-county footprint, which includes Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, and Tompkins counties. With nearly 200 wishes in process, Make-A-Wish Central New York needs the support of generous community and corporate partners more than ever before. To

Betty and Michael D. Wohl Veterans Legal Clinic

Syracuse University College of Law

Dineen Hall

950 Irving Ave.

Syracuse, NY 13244-6070

315-443-4582; 1-888-797-5291

http://law.syr.edu/academics/clinicalexperiential/clinical-legal-education/veteranslegal-clinic/

Intake guide for general info: http://law.syr.edu/ academics/clinical-experiential/legal-assistance

❱ The Betty and Michael D. Wohl Veterans Legal Clinic provides representation to veterans and their families who are seeking benefits from the Department of Veteran Affairs (VA) or upgrading a military discharge through the various military branches. Students will engage in fact investigation, drafting persuasive letters and briefs to the various governmental agencies, and may have the opportunity to orally advocate for clients.

Franciscan Legal Assistance Clinic

808 North Salina St. Syracuse NY 13208

315-423-9961, ext. 2

For free legal services, call the number above for a consultation.

Hiscock Legal Aid

351 S. Warren St.  Syracuse, NY 13202

315-422-8191

mail@hlalaw.org

www.hiscocklegalaid.org

❱ Hiscock Legal Aid Society is a nonprofit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction. Due to COVID, in-person appointments are limited, so people are invited to call the office at the number above for more information.

Legal Aid Society of Mid-NY

Helpline: 1-877-777-6152

❱ www.lasmny.org

❱ The Legal Aid Society of Mid-New York, Inc. is a nonprofit law office that focuses its services on bankruptcy, elder law, disability advocacy, eviction and foreclosure, divorce clinics, veterans clinics, and pro bono clinics. It serves

the following thirteen counties: Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and Otsego, and its Farmworker Law Project offers services statewide.

Legal Services of Central New York

Helpline: 1-877-777-6152

❱ www.lscny.org

❱ A nonprofit agency offering free legal services in a wide range of areas. It serves Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego counties. Due to the pandemic, services are being provided online or via the phone. Call an office or visit www.lscny. org/intake for help.

McMahon Ryan Child Advocacy Center

601 E. Genesee St.  Syracuse, NY 13202 315-701-2985

❱ www.mcmahonryan.org

❱ Founded in 1998, the McMahon Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

Volunteer Lawyers Project of CNY, Inc.

221 South Warren St., Suite 200

Syracuse, NY 13202

315-471-3409

❱ info@vlpcny.org

❱ www.vlpcny.org

❱ A free legal aid organization with a team of staff, volunteer attorneys and law students who offer free legal information, assistance and representation in civil matter to low-income people, including housing, family law, and more. Attorneys practice in trusts, estates and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-A guardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

lend support or learn more, visit cny.wish. org, email info@cny.wish.org, or call 315475-WISH (9474) or 1-800-846-9474.

Multiple Sclerosis Resources of CNY

P.O. Box 237

6743 Kinne St., E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404

msrofcny@msrofcny.org

❱ www.msrofcny.org

❱ Founded in 1998, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include transportation to neurology appointments, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, a newsletter, The “MS Chronicles,” published six times a year, and more.

NY CONNECTS

1-800-342-9871

❱ www.nyconnects.ny.gov

❱ NY Connects offers free, unbiased information about long-term services and supports in New York State for people of all ages or with any type of disability. It helps families, caregivers, and professionals.

NYS Justice Center for the Protection of People with Special Needs

161 Delaware Ave.  , Delmar, NY 12054-1310   518-549-0200; Abuse Line: 1-855-373-2122

❱ www.justicecenter.ny.gov

❱ The Center aims to protect individuals with special needs from abuse and neglect. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

Office of Temporary and Disability Assistance

40 N Pearl St., Albany, NY 12243

1-800-342-3009

nyspio@otda.ny.gov

❱ www.otda.ny.gov

❱ The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families

and individuals. OTDA’s functions include providing temporary cash assistance, assistance in paying for food and heating; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless, housing and services programs; and providing assistance to certain immigrant populations.

Onondaga County Health Department | Special Children Services

John H. Mulroy Civic Center, 9th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-3230

❱ www.ongov.net/health/EI.html

❱ The Early Intervention Program is a family-centered program for infants and young children aged birth to three, with developmental delays or who have a diagnosed condition with a high probability of developmental delay. To refer a child to the Early Intervention Program, call the Special Children Services intake coordinator at 315-435-3230.

❱ The Preschool Special Education Program, provides appropriate public education for eligible preschool children aged 3-5 with special needs. Eligibility is determined by multi-disciplinary evaluations by their School District’s Committee on Preschool Special Education (CPSE). Services are no cost to parents, and may include speech therapy, physical or occupational therapy, and other specialized therapies and as well as special education itinerant or classroom services. Please contact your school district to make a referral for your child.

Oswego Industries

7 Morrill Place , Fulton, NY 13069  315-598-3108

info@oswegoind.org

❱ oswegoindustriesinc.org

❱ For over 50 years, Oswego Industries has provided services and supports for adults with disabilities while partnering with local businesses to deliver production and workforce solutions. Its mission is to be a partner in the development of comprehensive community services designed to improve the quality of life for all people. Its service provision includes career/employment supports, day habilitation, community integration activities and site-based employment. It primarily serves

Oswego, Onondaga and Cayuga counties. For children with disabilities and their families, services are provided holistically through the Family Support Services program, which includes educational advocacy, respite care, and more.

Parent to Parent of New York State

• Upstate East Office — Herkimer, Lewis, Oneida, and Oswego counties

518-381-4350

• Upstate West Office — Cayuga, Cortland, Madison, and Onondaga counties

(585) 424-7211

www.parenttoparentnys.org

info@ptopnys.org

❱ Parent to Parent of New York State offers parents or other caregivers of children and adults living with a developmental disability or special health-care need the opportunity to be connected one-to-one with another parent who knows first-hand about the feelings and realities that come with having a family member with a disability or chronic illness. Through direct assistance from our staff or a one-to-one match with an experienced, volunteer support parent referred parents and caregivers receive emotional support and assistance in finding information and resources.

Person to Person – Citizen Advocacy Office

• Onondaga County

7000 E. Genesee St., D Building Fayetteville, NY 13066

315-445-7903

• Cortland County: 315-315-424-3467

• Oswego County: 315-529-3699

❱ www.ppcadvocacy.org

❱ Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met. All correspondence for all three counties listed above should go directly to the Fayetteville office.

Self-Direct Inc.

7758 Maple Road, Baldwinsville, NY 13027 315-635-5374; 877-540-1977

❱ www.selfdirectinc.com

DO WHAT MOVES YOU...

LOCAL HEALTH PROFESSIONALS DELIVERING INNOVATIVE HOME CARE FOR OVER 40 YEARS

• Skilled Nursing

Physical Therapy

Occupational Therapy

Speech Therapy

• Medical Social Work

• Home Health Aides

• Nutrition Services

• Care Management

❱ Self-Direct, Inc. is New York State Department of Health licensed home care agency, with offices in Baldwinsville and Utica, NY, providing home health care services throughout nine counties. The organization provides consumer directed personal assistance services, personal emergency response systems, home medical equipment, and a social adult day program. It provides services under the NYS DOH Traumatic Brain Injury Waiver, Nursing Home Transition and Diversion Waiver, and contract with NYS managed long-term care programs, private insurance companies, and private pay clients.

Syracuse Jewish Family Services

4101 E. Genesee St., Syracuse, NY 13214 315-446-9111, ext. 234

❱ info@sjfs.org

❱ www.sjfs.org

❱ Syracuse Jewish Family Service (SJFS) caters to the needs of older and/ or disabled adults as well as their family members and caregivers. The AgeWise Care Solutions program is a comprehensive geriatric care management service including financial case management. The Expanded In-Home Service to the Elderly

Program (EISEP) provides case management to older adults who are not on Medicaid. SJFS offers Kosher Meals on Wheels that also meet the requirements for individuals adhering to an Halal diet. M-Power U (MPU) is a fun, social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early-stage dementia (no diagnosis required). The “Brain Power” group uses a psychoeducational approach to offer cognitive challenge and education on lifestyle factors to help maintain brain health.  The “Arts and Minds” group offers an arts-based curriculum to encourage creative expression to foster brain health.  Counseling services are available through licensed clinicians and graduate level social work and mental health counseling interns. SJFS’ PEARLS program offers an in-home intervention for older adults with depression.

DISABLED – ACCESSIBILITY MODIFICATION

ARISE Advocacy and Accessibility Programs

• Onondaga County  635 James St. , Syracuse, NY 13203

315-472-3171

• Oswego County  Creekside Plaza 293 State Route 104, Oswego, NY 13126  315-342-4088

❱ www.ariseinc.org

❱ On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs include Accessibility Resource Center, ADA accessibility evaluations, advocacy groups, home modifications program, medical equipment Loan Closet, ramp construction assistance, and systems advocacy.

AT Village

725 Irving Ave., Suite 112, Syracuse, NY 13210 315-209-3697

locastrm@upstate.edu

❱ www.atvillage.org

❱ AT Village is a web resource developed as part of a quality improvement initiative focused on improving access to assistive technologies for children with developmental disabilities and their families in our community. AT Village website serves

WWW.UPSTATEORTHOPEDICS.COM

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Call t he e xpe rts at Up st ate Ort hope dic s

as a hub for information and resources about all the different ways to access assistive technologies in the community. Under the “equipment solutions” tab, AT provides information about getting durable medical equipment via health insurance reimbursement. There are also resources for therapists to support their efforts in this process, along with tips and checklists for therapists as they write letters of medical necessity. In addition, in the “Community Solutions” tab, has information about community resources for accessing equipment that may not be covered by insurance (e.g., loan closets, equipment shares, maker spaces, non profits, and sports teams).

ARISE Medical Equipment Loan Closet

• Onondaga County

635 James St, Syracuse, NY 13203

Accessibility Program Coordinator 315-472-3171

syracuseadvocacydepartment@ariseinc.org

• Oswego County 315-342-4088

oswegoadvocacy@ariseinc.org

• Cayuga/Seneca County 315-255-3447

advocacyteam@ariseinc.org

• Madison County 315-363-4672

❱ advocacyteam@ariseinc.org

❱ The Medical Equipment Loan Closet is a free resource through ARISE for the Central New York community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call your nearest location.

Central New York Developmental Disabilities Regional Office (CNYDDRO)

187 Northern Concourse, N. Syracuse, NY 13212  315-473-5050

❱ www.opwdd.ny.gov

❱ OPWDD’s Assistive Technology Program, which includes DME (adaptive devices), environmental modifications and vehicle modifications, can provide funding for OPWDD qualified individuals through an application process submitted to OPWDD’s Regional Office by the individual’s care manager. All AT/EM/VM related applications should be sent to the following

email mailbox: opwdd.sm.region2.emods@ opwdd.ny.gov

Operation Northern Comfort

❱ info@operationnc.org

❱ www.operationnc.org

❱ Facebook: OperationNoCo

❱ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing labor and resources for construction and repair to improve the environment of those in need. donations and support in any time of need. Recent projects have included building ramps for those with disabilities, constructing desks and bookshelves for students learning at home, and rehabilitating homes for veterans.

Technology Related Assistance for Individuals with Disability (TRAID) Center at AccessCNY

1603 Court St., Syracuse, 13208  315-455-7591

❱ info@accesscny.org

❱ www.accesscny.org

❱ The center is AccessCNY’s assistive technology lending library, with the primary mission to increase access to assistive technology and durable medical equipment such as wheelchairs, walkers and augmentative communication devices. TRAID provides short-term equipment loans at no cost; individuals simply borrow items, use them and then return the items to the TRAID Center for others to utilize. Services are available to individuals with disabilities of all ages, their family members, service providers, employers, and others who are interested in disability issues and/or assistive technology. In addition, the TRAID Center also does demonstrations to compare different devices; facilitates trainings on assistive technologies and durable medical equipment; provides information and referrals; and raises public awareness at events, conferences, etc.

DISABILITIES – RECREATION AND SUMMER CAMPS

Advanced Strategy Adventures

7703 Kirkville Rd., Kirkville NY 13082

315-656-9050

❱ Willi2117643@gmail.com

❱ www.advancedstrategiesadventures.org

❱ Advanced Strategy Adventures is a 501(c)(3) nonprofit with the goal of giving everyone, regardless of their physical abilities, the chance to enjoy the outdoors. The group provides physically challenged, elderly and youth, the opportunity to fish or hunt on free guided trips with transportation and necessary gear provided if needed at no costs to the participants.

ARISE and Ski

635 James St., Syracuse, NY 13203

Mary Schwanke, Manager of Respite and Family Support Services 315-671-3092

❱ mschwanke@ariseinc.org

❱ www.ariseinc.org/services/recreation-and-art/arise-and-ski/

❱ ARISE & Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities, including spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Toggenburg Mountain Winter Sports Center in Fabius.

ARISE at the Farm

1972 New Boston Road, Chittenango, NY 13037 Laura Little, Manager 315-687-6727

❱ llittle@ariseinc.org

❱ www.ariseinc.org

❱ ARISE at the Farm is an accessible, inclusive recreation center, focused on the needs and interests of individuals with disabilities, the Farm is open throughout the year and offers recreational activities, from therapeutic horseback riding to summer camps, and an accessible playground and fishing pond. For more information,

call 315-687-6727 or email recreation@ ariseinc.org

Arthritis Foundation of New York

697 Third Ave., Suite 326, New York, NY 10017 929-446-0939

❱ www.arthritis.org/new-york

❱ The Foundation offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs. Leading the fight for the arthritis community, the Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. The goal is to chart a winning course, guiding families in developing personalized plans for living a full life – and making each day another stride towards a cure.

Camp Good Days

356 N. Midler Ave., Syracuse, NY 13206 315-434-9477

Syracuse@campgooddays.org www.campgooddays.org

❱ Camp Good Days provides residential camping programs at its recreational facility in Branchport, located on the shores of Keuka Lake as well as year-round recreational and support activities, in the Rochester, Buffalo, and Syracuse regions. Camp Good Days offers services for children who have cancer and sickle cell anemia, as well as children who have lost a parent or sibling to cancer. Additionally, Camp Good Days’ Adult Oncology programs support men and women who have a current cancer diagnosis or who have experienced a recent relapse by facilitating retreat opportunities, year-round activities, and group outings. All programming and services through Camp Good Days are free, and no child with cancer is ever turned away.

Empowering People’s Independence (EPI) 6493 Ridings Road, Suite 115 , Syracuse, NY 13203   315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, and neurological and chronic health condi-

Seniors Helping Seniors in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help.

w Cooking

w Shopping

w Respite care & medicine reminders

w Overnight stays 24-hour care

w Light housekeeping

w Transportation

w Companionship

w Yard work

w Mobility assistance

w Doctor appointments

In the Senior Helping Seniors family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear about is how rewarding it is for both of them. For the help you want at a price you can afford.

Seniors Helping Seniors in-home services is the place to call.

“The Difference is clearly that you care very deeply about your work and the people you are caring for”

Amaus Vision Services

259 E. Onondaga St. (in the Parish Center, next to the Cathedral of the Immaculate Conception) Syracuse, NY 13202 315-314-7004

❱ Amaus-vision.org

❱ Info@amaus-vision.org

❱ Amaus Vision Services is an outreach program of the Cathedral of the Immaculate Conception, in downtown Syracuse, that provides eye exams and glasses to the uninsured or underinsured in Central New York. Experienced optometrists, opticians and staff volunteer in the well-equipped facility. Amaus Vision is available by appointment only. Children under the age of 18 must be accompanied by a parent or guardian.

Amaus Dental Services

259 E. Onondaga St Syracuse, NY 13202 315-802-6741

❱ An outreach ministry of the Cathedral of the Immaculate Conception, the clinic offers free limited dental care to homeless, unemployed and uninsured adults in Central New York. The scope of care offered is limited to examinations, X-rays, hygiene, fillings and routine extractions. Care is provided by volunteer dentists and hygienists by appointment only.

Onondaga County Health Department Immunization Clinic

John H. Mulroy Civic Center

421 Montgomery St., Room 30, Basement Level Syracuse, NY 13202 315-435-2000

❱ https://covid19.ongov.net/vaccine/

❱ www.ongov.net/health/immunizationclinic.html

❱ COVID-19 vaccines are available for walk-ins and appointments on Tuesdays. Please complete the online consent form and bring the completed form, identification/proof of age, and your insurance card to the immunization clinic. The vaccine is free and there will never be a charge, individuals are not required to have insurance to get the vaccine.

❱ Routine immunizations are available by appointment on Wednesdays between 9 a.m. and 3 p.m. for children with no insurance or with public insurance and for

adults with no insurance only. Call 315435-2000 to schedule an appointment.

Family Planning Service

• 301 Slocum Ave. Syracuse, NY 13204

• 113 E. Taft Road North Syracuse, NY 13212 315-435-3295

❱ http://ongov.net/health/familyPlanning. html

❱ Reproductive Health Care is offered to all persons regardless of ability to pay. Cost is based on family size and income, and no one is turned away. FPS accepts most insurance and can help patients apply for insurance to cover their family planning visit (if eligible).

Onondaga County Health Department | STD Clinic

John H. Mulroy Civic Center

421 Montgomery St., Room 80 (Basement Level) Syracuse, NY 13202 Phone 315-435-3236

❱ www.ongov.net/health/STD.html

❱ The STD clinic provides comprehensive testing, diagnosis, and treatment of sexually transmitted diseases in Onondaga County. The STD clinic offers services by appointment only, please call 315-4353236.

Onondaga County Health Department | Tuberculosis (TB) Control

John H. Mulroy Civic Center

421 Montgomery St., Room 80 (Basement Level)

Syracuse, NY 13202 Phone 315-435-3236

❱ www.ongov.net/health/TB.html

❱ The TB Control Program decreases the public health threat of TB through comprehensive testing, diagnosis, and treatment of active TB cases in Onondaga County. The TB clinic offers services by appointment only, please call 315-435-3236..

Federally Qualified Health Centers

• Cayuga County

East Hill Family Medical, Inc

144 Genesee St. Auburn, NY 13021 315-253-6796

• Onondaga County

Syracuse Community Health

819 S Salina St.

Syracuse, NY 13202

315 476-7921

www.schcny.com

https://syracusecommunityhealth.org/locations/ school-locations/

Syracuse Community Health’s school-based health centers are located at

• Delaware Elementary School

900 S. Geddes St.

Syracuse, NY 13204

315-435-4540

• Dr. King Elementary School

416 E. Raynor Ave.

Syracuse, NY 13202

315-435-4580

• Dr. Weeks Elementary School

710 Hawley Ave.

Syracuse, NY 13203

315-435-4097

• Franklin Elementary School

428 S. Alvord St.

Syracuse, NY 13208

315-435-4550

• H. W. Smith Pre-K–8 School

1130 Salt Springs Rd.

Syracuse, NY 13224

315-435-4490

• Westside Academy at Blodgett

312 Oswego St.

Syracuse, NY 13204

315-435-4386

• Grant Middle School

2400 Grant Blvd.

Syracuse, NY 13208

315-435-4433

• Fowler High School

227 Magnolia St.

Syracuse, NY 13204

315-435-4376

• Oswego County

ConnextCare Central Square

3045 East Ave, Suite G400 Central Square, NY 13036 315-675-9200

• ConnextCare Fulton 510 South Fourth St., Suite 600 Fulton, NY 13069 315-598-4790

• ConnextCare Mexico

5856 Scenic Ave.

Mexico, NY 13114 315- 963-4133

ConnextCare Oswego  10 George St, Suite 200

Oswego, NY 13126 315-342-0880

• ConnextCare Parish

10 Carlton Drive Parish, NY 13131

315-625-4388

• ConnextCare Phoenix 7 Bridge St. Phoenix, NY 13135

315-695-4700

• ConnextCare Pulaski 61 Delano St. Pulaski, New York 13142

315- 298-6564

• Pulaski Dental 61 Delano St. Pulaski, NY 13142

315-298-6815

• Fulton Dental

510 S Fourth St. Suite 600 Fulton, NY 13069

315-297-4760

School Based Health Centers

The SBHC is a full- service health center operated by ConnextCare and partially funded by the State of New York.

• School Based Health Center and Dental @ APW Elementary

640 County Route 22 Parish, NY 13131

315-625-5210, ext. 1701

• School Based Health Center & Dental @ APW High School

639 County Route 22

Parish, NY 13131

315-625-5213

• School Based Health Center @ Lura Sharp Elementary

2 Hinman Road Pulaski, NY 13142

315-298-2570

• School Based Health Center & Dental @ Mexico Elementary/High School

26 Academy St. Mexico, NY 13114

315-963-8400 x4208

• School Based Health Center @ Mexico Middle School

16 Fravor Road

Mexico, NY 13114

315-963-8400 ext. 4208

• School Based Health Center @ Pulaski MiddleSenior High School

4624 Salina St. Pulaski, NY 13142

315-298-2696

• School Based Health Center and Dental Center @ Sandy Creek School

124 Salisbury St. Sandy Creek, NY 13142

315-387-3620

• School Based Center Dental @ Fairgrieve Elementary School

716 Academy St.

Fulton, NY 13069

315-593-5550

Poverello Health Center

808 North Salina St. Syracuse NY 13208

315-423-7609

❱  The Poverello Health Center at Assumption Church offers free medical care to uninsured and underinsured adults and children in the Central New York area. It is open on Wednesday evenings from 5 to 7 p.m. The center welcomes walk-ins, but appointments are encouraged. The center provides physicals and PPD (for TB) tests for pre-employment, college/vocational schools, and school sports.  Physicals must be scheduled in advance.  It is staffed by volunteer physicians, nurse practitioners and nurses, as well as other specialties as needed. Some medications are available free of charge through the clinic pharmacy. A prescription assistance program is available to qualified patients to obtain medications, not available at the clinic, through various drug companies.   Diabetic teaching, dietary counseling, social service counseling, and hypertension monitoring are also offered.

Rahma Health Clinic

3100 S. Salina St.

Syracuse, New York 13205

315-565-5667

❱ The Rahma Health Clinic offers free healthcare to uninsured, underinsured, and under-served adults. Services include physicals and medical care for all patients above 18 years of age, diagnostic labs, radiology, prescriptions and referrals. All visits to the clinic are by appointment only.

tions. EPI’s offerings include Self-Direction, Community Habilitation, Housing Navigation and Respite. EPI also offers the only week-long camp for children and young adults with epilepsy in New York State.

Heritage Farm

3599 State Route 46. Bouckville, NY 13310 315-893-1889

❱ www.heritagefarminc.org

❱ Founded in 1985, Heritage Farm is a working farm, designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-school services, supported employment, children’s summer program, and self-advocacy. Serving individuals throughout Madison County and its surrounding areas.

Move Along, Inc.

P.O. Box 83, Baldwinsville, NY 13027 315-350-1726

❱ www.movealonginc.org

❱ Move Along Inc. provides and promotes inclusive adaptive sport and recreation opportunities for people with disabilities and allies. Its goal is to develop these opportunities and experiences by engaging participants and encouraging community involvement with desired outcomes, including increased physical activity, and fostering a community where social skills such as self-confidence, self-reliance, and independence are paramount. The organization also offers seasonal adaptive recreational programming, such as sled hockey, wheelchair basketball, adaptive cycling, adaptive racket sports; and the agency will often bring equipment into the local schools.

NYS Parks, Recreation and Historic Preservation – Access Pass

Access Pass

State Parks, Albany, NY 12238

General Inquiries: 518-474-0456

Central Region: 315-492-1756

❱ https://parks.ny.gov/admission/access-pass/

❱ The Access Pass permits residents of New York State with disabilities, as defined in the application available through the website, free or discounted use of state parks, historic sites, and recreational facilities operated by the New York State Office of Parks, Recreation and Historic Preser-

vation and the New York State Department of Environmental Conservation. The pass holder must be present and may have free or discounted use of facilities operated by these offices, for which there is normally a charge. The Access Pass is not valid for amenities, including some services or locations operated by an outside concessionaire.

Special Olympics – Central New York Region

6315 Fly Road, E. Syracuse, NY 13057 315-314-6839

❱ www.specialolympics-ny.org/central

❱ The organization provides year-round sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community.

EDUCATION AND PREVENTION

Alcohol Drug Abuse Prevention Education Program

PO Box 4754, Syracuse NY 13221 315-433-2600

❱ www.ocmboces.org

❱ ADA-PEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes full and part-time counselors in school districts in Onondaga and Madison Counties.

Prevention Network

906 Spencer St., Syracuse, NY 13204 315-471-1359

❱ www.preventionnetworkcny.org

❱ Prevention Network is a nonprofit agency that educates, trains, and provides prevention services and education pertaining to substance use, misuse, and addictions to the Central New York community. The agency assists individuals, families, schools, and businesses by providing helpful information and training, anonymous referrals, and support services to assure positive outcomes. All programming can be offered in-person or virtually to tailor to

individuals’ comfort and safety.

Oswego County Traffic Safety Board

317 W. 1st St., Suite 111, Oswego, NY 13126 315-343-2344x122

❱ oswgtsb@icpoc.org

❱ The board fosters cooperation and partnerships between local agencies, including law enforcement and community members, who have a vested interest in the education and enforcement of traffic safety within Oswego County.  To reach this goal, the OCTSB will coordinate and direct local activities related to the implementation of the state highway safety program.

Syracuse Model Neighborhood Facility, Inc./ Syracuse Community Connections

401 South Ave. , Syracuse, NY 13204 315-474-6823 info@swccsyr.org

❱ https://smnfswcc.org

❱ Among its programs, is PRIDE (Promoting Responsibility in Drug Education), designed to help school age youth 8-12.

END-OF-LIFE SERVICES

Francis House

108 Michaels Ave., Syracuse, NY 13208 315-475-5422

❱ www.francishouseny.org

❱ Offers a place where people with terminal illnesses can die with dignity while experiencing the unconditional love of God. Must be in last six months of life, having a level of care that can be safely managed, and is in need of a home. Caregivers are available 24 hours a day to assist residents.

Friends of Dorothy House

212 Wayne St., Syracuse NY 13103

Contact through Facebook Page

❱ The Friends of Dorothy House is a non-affiliated HIV/AIDS focused hospice for one to two patients at a time, offered free of charge, built on the Catholic worker model. Since 1992, Friends of Dorothy House has offered home-based care and support to people with AIDS.

Friends of Oswego County Hospice

44 E. Bridge St., Suite 204B P.O. Box 102, Oswego, NY 13126 315-343-5223

❱ www.friendsofhospice.org

❱ Friends of Oswego County Hospice is dedicated to helping enhance the time that Oswego County patients and their families have together by providing financial assistance and non-medical support. The Friends of Hospice also runs Camp Rainbow of Hope, an overnight bereavement camp for children aged 8 to 18.

Hospice of Central New York and Hospice of the Finger Lakes

990 Seventh North St. , Liverpool, NY 13088  315-634-1100; 315-266-1943

❱ info@hospicecny.org

❱ www.hospicecny.org

❱ Hospice of Central New York and Hospice of the Finger Lakes is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

FAMILY MEDICINE

FCMG

1001 W Fayette St,, Syracuse, NY 13204 315-472-1488 (main switchboard)

❱ www.fcmg.org

❱ FamilyCare Medical Group (FCMG) is a multispecialty medical group dedicated to providing exceptional, family-focused medical care throughout Central New York. Founded in 1996, today’s FCMG has more than 60 physicians, ¬over 40 nurse practitioners and physician assistants and 29 general practice and specialist locations across Onondaga, Cayuga, and Cortland counties. Services include family practice, general internal medicine, endocrinology, infectious disease, gynecology, sleep medicine, ophthalmology, physiatry, rehabilitation, and many others. Additionally, FCMG physicians have affiliations with all area hospitals and health centers. Finally, FCMG is proud to partner with agilon health in the Salt City Senior Care Advantage program, which increases coordina-

tion with health insurance plans to achieve ever-better care and coverage.

FAMILY PLANNING SERVICES

Adolescent Pregnancy Prevention and Services Project, Oswego County CiTiBOCES

179 County Route 64, Mexico, NY 13114 315-963-4251, ext. 315

❱ www.citiboces.org

❱ The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. CiTiBOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.

Birthright of Onondaga County

346 N. Midler Ave. #46, Syracuse NY 13206 1-800-550-4900 (Hotline); 315-479-5807

❱ www.birthrightsyr.org

❱ Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant and new mothers. Free pregnancy tests, helpful service referrals, one-on-one counseling, diapers, baby and maternity clothing. Confidential for any woman.

Care Net Pregnancy Centers of Northern New

York

724 State St., Watertown, NY 13601 315-782-LIFE (5433)

❱ www.carenetnny.com

❱ Care Net Pregnancy Centers of NNY educates, supports, and empowers women and couples facing unplanned pregnancies with compassion and non-judgmental care. If you think you may be pregnant, the Centers’ staff can help with options.

❱ Provides pregnancy tests, first-trimester ultrasounds, consultations on all pregnancy options, consultations and support for men, prenatal and parenting education, fatherhood education, referrals for adoption, referrals for community support services, support after miscarriage or stillbirth, and support after abortion. Care Net Pregnancy Center is an affiliate of Care Net International.

Cayuga County Health Department

Prenatal Maternal and Child Health Programs

8 Dill St., Auburn, NY 13021 315-253-1560

❱ www.cayugacounty.us/405/Prenatal-Maternal-Child-Health-Programs

❱ The Cayuga County Health Department

Complete, comprehensive mental health, substance use and housing services

Substance Use Disorder Services

Includes medication management, individual, group and family counseling sessions to assist our patients with meeting their treatment and recovery goals

Mental Health Services

A multidisciplinary team of clinicians, nurses, counselors, peers and other support staff use evidence-based practices to assist each patient

Housing Services

Our Housing First approach works to quickly connect individuals experiencing homelessness to permanent housing without preconditions and barriers to entry

Get Help Right Now

If you or a loved one needs help right away, our Open Access is here for you 24/7/365

To access services please call: (315) 471-1564

www.helio.health

offers a variety of free programs for pregnant women, new mothers, and babies.

Central New York Regional Perinatal Center

Upstate Health Care Center

Suite #3118

3rd Floor, 90 Presidential Plaza

Syracuse NY 13202 315-464-4458

❱ www.upstate.edu/obgyn/healthcare/ perinatal/

❱ The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women by ensuring that high-risk mothers timely access to a continuum of risk-appropriate obstetric care to include: preconceptual consultation, genetic consultation, invasive prenatal diagnosis and treatment, comprehensive obstetrical ultrasound, consultation for complex medical and surgical conditions of pregnancy, consultation for abnormal placentation, and diagnosis and treatment of fetal abnormalities. The CNY-RPP supervises 18 hospitals in the region, including those in Broome, Cayuga, Chenango, Cortland, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tompkins and Tioga counties and includes four perinatal networks.

Liberty Resources Integrated Health Care

1045 James St. , Syracuse, NY 13203 315-472-4471

❱ www.Liberty-Resources.org

❱ Liberty Resources Integrated Health Care team provides comprehensive women’s health care at every stage of life. Care includes annual check-ups, clinical breast exams, pap smears- cervical cancer screening, human papilloma virus (HPV) vaccination, risk assessment for osteoporosis, sexual health counseling, adolescence gynecologic, perimenopause, menopause and post menopause, contraception and family planning, screening and treatment for gynecological conditions.

Planned Parenthood of Central and Western New York

1120 E. Genesee St. , Syracuse, NY 13210

315-475-5540

For appointments, call 1-866-600-6886 or use the “Book an Appointment” tool on the website

❱ www.plannedparenthood.org/plannedparenthood-central-western-new-york

❱ Planned Parenthood of Central and Western New York has 9 health centers and one mobile unit. Services may vary by site, but include abortion care, breast exams, colposcopy, emergency contraception, gender-affirming hormone care, gynecological care, health counseling, HIV testing, counseling and education, HIV prevention (PrEP); HPV vaccine; Pap tests, pregnancy testing and options counseling, sexual assault services, smoking cessation, and STD testing and treatment.

Pregnancy Care Center of Cayuga County

75 Genesee St., Floor Two, Auburn, NY 13021

315-255-2778

24/7 Helpline: 1-800-712-4357

❱ info@auburnpcc.com

❱ www.auburnpcc.com

❱ Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

REACH CNY, Inc.

1010 James St., Syracuse, NY 13203 315-424-0009

❱ execdir@reachcny.org

❱ www.reachcny.org

❱ REACH CNY, Inc. provides resources, education, advocacy, and collaborative programs to improve health and promote health equity in Onondaga and Oswego Counties. Services include connecting pregnant and parenting women to health care and community resources. The agency provides evidence-based comprehensive teen pregnancy prevention education for youth 10 to 21 in Syracuse. REACH CNY also promotes safe use and disposal of sharps and provides safe sleep education and Cribs for Kids. Please visit www. reachcny.org.

Syracuse Model Neighborhood Facility, Inc./ Syracuse Community Connections

401 South Ave., Syracuse, NY 13204 315-474-6823

❱ https://smnfswcc.org

❱ A program of the Syracuse Model Neighborhood Facility, Inc./Syracuse Community Connections, which has particular experience in service to predominately African American, low-income residents. The program provides an easy and affordable means for women, teenagers and young men to access reproductive healthcare. It offers a full range of low-cost or no-cost (for most patients) confidential services which include gynecological exams, male exams, birth-control services, confidential teen services, emergency contraception, STD testing and treatment, among other services.

HEARING CARE

dB Audiology Associates, PC 5992 E Molloy Road, Syracuse, NY 13211 315-410-1295

❱ dBaudiologyassociatescny.com

❱ Doug Brown has been providing audiology services in Central New York for more than 40 years. If a hearing loss exists, a plan is developed with patients to minimize its affects. This may entail referring patients back to their physician, providing treatment for tinnitus (ringing in the ears), determining if hearing aids are appropriate, and which devices are best for that patient. Information on preventing hearing loss from exposure to high levels of sound for both work and recreational activities are given. A variety of hearing protection devices are available to address specific situations.

HOTLINES

988 Suicide and Crisis Lifeline

Call or text 988

❱ www.fcc.gov/988-suicide-and-crisislifeline

❱ The 988 Suicide and Crisis Lifeline –previously known as the National Suicide Prevention Lifeline – provides 24/7, confidential support to people in suicidal crisis or mental health-related distress. It is a national network of more than 200 crisis

centers that helps thousands of people overcome crisis situations every day. These centers are supported by local and state sources as well as the Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration (SAMHSA).

❱ • Help for Veterans: For calls, pressing “1” after dialing 988 will connect you directly to the Veterans Crisis Lifeline which serves the nation’s Veterans, service members, National Guard and Reserve members, and those who support them. For texts, continue to text the Veterans Crisis Lifeline short code: 838255.

2-1-1

844-245-1922

www.211cny.com

❱ 211cny@contactsyracuse.org

❱ The 211 system helps residents find resources in such areas as food, shelter, employment and health care, by dialing the three-digit number — 211 — without calling dozens of agencies. The Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services. 211 CNY brings together organizations in the community to

better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. and the call or use of the database is free and available 24/7.

Adelphi New York Statewide Breast Cancer Hotline and Support Program

Adelphi University School of Social Work

1 South Ave. / PO Box 701 Garden City, New York 11530

1-800-877-8077

❱ breastcancerhotline@adelphi.edu

❱ https://Breast-cancer.adelphi.edu

❱ This hotline provides information, referrals and support to women and men who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by 100 volunteers (mostly breast cancer survivors) and social-work staff who are professionally trained and supervised.

American Cancer Society – Upstate New York

1-800-227-2345 - 24-hour hotline

❱ www.cancer.org

❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance, lodging assistance, online support groups, and online peer support. There are opportunities for volunteer drivers.

Birthright of Onondaga County

346 N. Midler Ave. #46, Syracuse NY 13206 1-800-550-4900 (Hotline); 315-479-5807

www.birthrightsyr.org

❱ Birthright believes it’s the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization offers positive solutions to women with unplanned pregnancies. Offers positive solutions to the problem of crisis pregnancy, providing help to women who may be pregnant and new mothers. Free pregnancy tests, helpful service referrals, one-on-one counseling, diapers, baby and maternity clothing. Confidential for any woman.

Boys Town National Hotline

1-800-448-3000

Text VOICE to 20121

❱ The Boys Town National Hotline is open 24 hours a day, 7 days a week, and is staffed by specially trained Boys Town counselors. It is accredited by the American Association of Suicidology (AAS). Spanish-speaking counselors and translation services for more than 100 languages also are available 24 hours a day. The speech- and hearing-impaired can contact the organization at its email address: hotline@boystown.org.

Contact Hotline

• Onondaga County: 315-251-0600

• Cayuga County: 877-400-8740

• Suicide and Crisis Lifeline: 988

❱ www.contactsyracuse.org

❱ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Live chat is available 24/7.

Crisis Hotlines Through Oswego County Opportunities’ Service to Aid Families (SAF) and Homeless Services

• 315-342-1600 (Crisis Hotline for SAF)

• 315-342-7618 or 877-342-7618 (Homeless Services)

9 Fourth Ave., Oswego, NY 13126

❱ SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis support, advocacy and educational services throughout Oswego County for more than 30 years. It provides crisis intervention and support for victims of domestic violence, dating violence, sexual assault, stalking or other violent crimes; people experiencing a housing crisis or difficulty meeting basic needs; and people experiencing other types of crises.

The H-Line/New York State HIV/STI/ Hepatitis C Hotline

1-800-541-2437

1-800-233-7432 (Spanish language hotline)

www.nyaidsline.org

❱ The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction, information and referrals, including testing and free condom requests. The hotline services are available free to the general public. The Hotline is

open Monday through Fridays from 8 a.m. to 8 p.m. and on weekends from 10 a.m. to 6 p.m.

HOPEline Services

For help and hope 24/7, call 877-8-HOPENY or text HOPENY

❱ https://oasas.ny.gov/hopeline

❱ The New York State problem gambling and chemical dependency HOPEline is owned by the New York State Office of Addiction Services and Supports (OASAS) and operated by contractors to provide high quality, responsive information, and referral services via phone and text message to callers throughout New York State experiencing substance abuse and problem gambling. HOPEline services are free and confidential. A bilingual staff provides services in English and Spanish, as well as the 5 other languages that are required by the state of New York (Bengali, traditional Chinese, Haitian-Creole, Korean, and Russian).

Liberty Resources Crisis Services

www.liberty-resources.org

1-855-778-1900

❱ Available 24/7 – Free and Confidential

❱ Crisis Services provides intervention, response and stabilization for adults, youth & families in the home, community or at one of the agency’s adult crisis residences. The crisis team consists of licensed/qualified crisis providers and peer specialists/advocates that provide a variety of interventions to include mobile crisis, crisis respite & intensive support.

Liberty Resources Help Restore Hope Center

• Madison County 218 Liberty St., Oneida, NY 13421

• Chenango County

21 Eaton St., Norwich, NY 13815

1-855-966-9723

❱ www.liberty-resources.org/hrhc/

❱ Liberty Resources Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison and Chenango Counties and surrounding communities. The 24-hour hotline is staffed by trained volunteers. A six-bed safe dwelling provides confidential housing in addition to advocacy and support from a team of trained staff professionals. Short-term counseling and

assistance with legal orders of protection are also provided

National Domestic Violence Hotline

1-800-799-(SAFE) 7233

Text: “Start” to 88788

❱ Chat at www.thehotline.org

❱  Responding to calls 24/7, 365 days a year, The Hotline provides essential tools and support to help survivors of domestic violence. Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

The National Deaf Domestic Hotline

Video phone: 855-812-1001

Instant Messenger: DeafHotline

❱ Live chat through the website: Chat at www.thedeafhotline.org

❱ Through the National Deaf Domestic Violence Hotline, a partnership with the Abused Deaf Women’s Advocacy Services and National Domestic Violence Hotline, advocates are available 24/7 via TTY and live chat to help people affected by domestic violence. The staff can offer culturally-adept advocacy in ASL or through the email address listed above.

National Runaway Safeline

3141 B N. Lincoln Ave., Chicago, IL 60657  1-800-RUNAWAY (1-800-786-2929)

❱ www.1800runaway.org

❱ The National Runaway Safeline (NRS) responds to youth and families in crisis, serving as the national communications system for runaway and homeless youth. The organization works to keep its technology, training and services current, to meet the needs of vulnerable youth. Visit the website to access email, chat and forum information.

NYS Child Abuse and Maltreatment Register

518-473-7793

1-800-342-3720; 1-800-638-5163 (TDD/TTY)

1-800-342-3720 (video relay system)

❱ www.ocfs.ny.gov/programs/cps

Provides 24-hour-a-day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

NYS Domestic and Sexual Violence Hotline

1-800-942-6906 (multi-languages available) or text 844-997-2121

All conversations are confidential, secure and available 24/7.

NYS Growing Up Healthy Hotline

1-800-522-5006

TTY: 1-800-655-1789

❱ https://health.ny.gov/GUHH

❱ 24-hour help and resources on a variety of topics including child care, health insurance, mental health care, family planning, newborn health, food access, nutrition, pregnancy and other services.

NYS Justice Center for the Protection of People with Special Needs Hotline

855-373-2122

TYY: 711, 855-373-2122

❱ The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven days a week. Reports are made by service providers and others who are mandated reporters as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

NYS Office of Child and Family Services

Capital View Office Park

52 Washington St. Rensselaer, New York 12144-2834

Email: info@ocfs.ny.gov

To Report Child Abuse: 1-800-342-3720

❱ For those who are deaf or hard of hearing, call TDD/TTY at 1-800-638-5163 or have your Video Relay System provider call 1-800-342-3720

Onondaga County Department of Children and Family Services – Child Welfare Intake Unit

John H. Mulroy Civic Center, 6th and 7th Floors

421 Montgomery St.

Syracuse, NY 13202

Intake Line: 315-422-9701

Child Abuse Report Hotline for general public: 1-800-342-3720

NYS Mandated Reporter Hotline: 1-800-6351522

StrongHearts Native Hotline

https://strongheartshelpline.org/ Call or text: 844-7NATIVE

❱ Chat: Click on the chat icon on the website’s “get help” page to connect one-onone with an advocate 24/7/365.

❱ StrongHearts Native Hotline is a culturally-appropriate, anonymous, confidential domestic and sexual violence helpline for Native Americans and Alaska Natives. Survivors, family, friends and partners questioning their own behavior can connect with StrongHearts advocates who provide support and advocacy.

Susan G. Komen Foundation Breast Care Helpline

1-877-GO-KOMEN

1-877-465-6636 (Spanish) helpline@komen.org

Telecare

315-218-1916

❱ www.ContactSyracuse.org/TeleCare

❱ TeleCare is a free telephone-based service that offers a regular connection and supports caregiving and services already in place. Trained staff and volunteers provide daily telephone calls to community members, including seniors and people with disabilities. Many residents who live alone face the danger that a fall, stroke or sudden illness could leave them incapacitated and unable to seek immediate help. One of the most effective means of reducing isolation, victimization, and health concerns is daily contact through a telephone reassurance call.

Upstate New York Poison Center

750 E. Adams St., Syracuse, NY 13210

Office: 315-464-7078

Hotline: 1-800-222-1222

❱ www.upstate.edu/poison

❱ This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and health care professionals through out-

reach, and it also acts as a resource and referral service.

Veterans Crisis Line

Call 988 and Press 1

Text message to 838255

TTY: use your preferred relay service or dial 711 then 1-800-273-8255

❱ Chat online: https://www.veteranscrisisline.net and click on chat

❱ The crisis line serves veterans, service members, National Guard and Reserve members

Vera House

723 James St. , Syracuse, NY 13203  315 468-3260 (24/7)

❱ www.verahouse.org

❱ Vera House focuses on serving those affected by domestic violence, sexual abuse, and elderly abuse. Services include advocacy; counseling for individuals and families; education and prevention programs; and community coordination. Vera House also offers a 24-hour support line at 315-468-3260; 315-4847263 (TTY) as well as chat services that are available via website: www.verahouse. org.

HOUSING / HOMEOWNER ASSISTANCE

A Tiny Home For Good

❱ www.ATinyHomeforGood.org

❱ A Tiny Home for Good Inc. builds and maintains affordable homes for people struggling with homelessness. Homes are scattered throughout the city of Syracuse, woven into the fabric of established neighborhoods, and range from tiny homes averaging 350 square feet to single family homes averaging 1,000 square feet. Each home is furnished and equipped with all the necessities of a regular home. Rent is determined on a sliding scale dependent on the resident’s income. Each resident is connected with a professional care manager through a partnership with several care management organizations in the Syracuse area and further supported by A Tiny Home for Good’s on-staff care management.

Home HeadQuarters

538 Erie Blvd., Suite 100, Syracuse, NY 13204

315-474-1939

❱ info@homehq.org

❱ www.homehq.org

❱ Home HeadQuarters is a nonprofit neighborhood and housing development organization and certified community development financial institution that addresses underserved people in the regional housing market through lending, education, and development. The organization is recognized nationally for its innovative loan products for homebuyers and local investors that are unable to borrow from traditional lenders.

Home Energy Assistance Program (HEAP)

Onondaga County Department of Social Services

– Economic Security Department

Energy Assistance Unit

John H. Mulroy Civic Center

421 Montgomery St., 2nd Floor

Syracuse, NY 13202

315-435-2700

❱ www.ongov.net/dss/heap/

❱ HEAP is a federally-funded energy assistance program to help low-income families meet their home energy costs. The HEAP program consists of six components –Regular HEAP, emergency HEAP, heating equipment repair and replacement, cooling, regular arrears supplement benefit and clean and tune benefit. For after hour heating emergencies please call: 211CNY (formerly Helpline) by dialing 211 or 1-844-245-1922. Visit the website at www. ongov.net/dss/heap/ for more information.

La Liga – The Spanish Action League of Onondaga County

700 Oswego St., Syracuse, NY 13204 315-475-6153

laligaupstateny.org

Executive Director: Elisa Morales

❱ La Liga’s housing department program offers general information about and referrals for housing. They also provide counseling regarding housing court assistance, help in getting rental subsidies, housing publications, eviction prevention, negotiations between housing grievance complaints and landlords/tenants, as well as assistance regarding homeownership. The nonprofit agency also offers rent assistance to people undergoing financial

challenges on a limited basis.

Onondaga County Health Department –Healthy Neighborhood Program

John H. Mulroy Civic Center 421 Montgomery St., 12th Floor Syracuse, NY 13202

❱ www.ongov.net/health/env/ healthy-neighborhoods.html

❱ The Healthy Neighborhood program is a New York State Department of Health grant-supported program. The program provides in-home assessments and interventions for asthma, tobacco, indoor air, lead, fire safety, and other environmental home hazards in targeted high-risk census tracts in the City of Syracuse. Please visit the website to sign up for a home visit or email us at healthyneighborhood@ongov. net.

Onondaga County Health Department –Lead Poisoning Prevention Program

John H. Mulroy Civic Center 421 Montgomery St., 12th floor Syracuse, NY 13202 315-435-3271

❱ LeadFreeKids@ongov.net

❱ ongov.net/health/lead

❱ The Onondaga County Lead Poisoning Prevention Program works to protect children from lead poisoning by: identifying and inspecting high-risk housing; referring eligible homeowners to available financial resources for home repair; community education and outreach; coordinating testing; and providing case management services for children identified with elevated blood lead test results.

Onondaga County Health Department –Radon Program

4170 Route 31 , Clay, NY 13041 315-435-1649

❱ www.ongov.net/health/env/radon.html

❱ The Radon Program provides information and guidance on radon testing and mitigation. Radon test kits are available on a limited basis.

Onondaga County Health Department –Residential Environmental Health

4170 Route 31 , Clay, NY 13041 315-435-1649

❱ www.ongov.net/health/env/sanitation. html

❱ The residential environmental Health program conducts health and safety inspections at mobile home parks and childcare centers and investigates complaints regarding public health nuisances and hazards. A list of specific types of residential complaints that the program can assist with can be found at www.ongov.net/ health/env/sanitation.html

Operation Northern Comfort

❱ info@operationnc.org

❱ www.operationnc.org

❱ Facebook: OperationNoCo

❱ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing labor and resources for construction and repair to improve the environment of those in need. donations and support in any time of need. Recent projects have included building ramps for those with disabilities, constructing desks and bookshelves for students learning at home, and rehabilitating homes for veterans.

Peace Inc. Dept. of Energy & Housing Services

811 E. Washington St., Syracuse, NY 13202 315-470-3315

❱ energy@peace-caa.org

❱ www.peace-caa.org

❱ PEACE, Inc.’s Department of Energy and Housing Services has successfully operating New York State’s Weatherization Assistance Program in Onondaga County for more than 25 years. This program provides energy conservation measures for income-eligible homeowners and renters.

Syracuse Habitat for Humanity, Inc. and ReStore

514 W. Genesee St., Syracuse, NY 13204 315-422-2230

❱ shfh@syracusehabitat.org

❱ www.syracusehabitat.org

❱ Syracuse Habitat for Humanity is an affiliate of Habitat for Humanity Internation-

al, a nonprofit ecumenical agency, whose mission is to eliminate substandard housing in the world by working with God and people everywhere. Syracuse Habitat for Humanity has built or renovated 70 homes since 1986 through all-volunteer donations of money, labor and materials. Homes are sold to partner families at no profit and are financed for a low interest rate and a 30-year term. Homeowners must volunteer 300 hours of labor and put down a $1,000 down payment on the house.

HOUSING/SHELTERS

Adult and Teen Challenge

124 Furman St. , Syracuse, NY 13205

Office: 315-478-4139

Cell: 631-671-1651

❱ www.newyorkadultandteenchallenge. com

❱ Adult and Teen Challenge operates a 26-bed facility that serves the Western and Central New York area. The program provides residential recovery to men aged 17 and older from all ethnic, socio-economic, and religious backgrounds.

Arbor House – Chemical Dependency

Behavioral Health Services

www.oco.org/home-for-dd-adults/arbor-house

315-598-4710

❱ This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, homelike setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Barnabas Shelter

Syracuse, NY 13202

315-475-9744 ext. 102

❱ www.sasyr.org

❱ A program of the Salvation Army, Barnabas House is a co-ed group facility offering short-term transitional housing for up to six older homeless young adults, aged 18 to 24. Participants typically receive shelter services for up to 2 to 4 weeks, often enabling them to become enrolled in the Salvation Army’s long-term transitional housing apartments or its rapid rehousing rental assistance program. There is no cost associated with Barnabas Shelter, however, you must telephone in advance to ensure space is available.

Barnabas Apartments

1941 S. Salina St. Syracuse, NY 13205 315-475-9744

❱ www.sasyr.org

❱ A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon discharge. There is no cost to participate in this program.

Booth House

1704 S. Salina St., Syracuse, NY 13205 1-800-660-6999

❱ www.sasyr.org

❱ A program of the Salvation Army, Booth House is a shelter for runaway and homeless youth, aged 12 to 17 basis. During times of crisis, youth are able to access shelter services for up to 30 days. Services may be initiated by contacting the 24-hour hotline, 1-800-660-6999. In addition, Booth House offers a variety of crisis services, including family mediation, case management, home schooling, living skills and recreational activities. The principles of youth development are integrated into each of the programs offered at Booth House. The voluntary aspects of the program are fully reinforced, and Booth

House incorporates youth participation in program activities, as well as program decision-making. This is a best practice method designed to achieve optimum engagement from youth receiving services. There is no cost to participate in this program.

Catholic Charities - Onondaga County

1654 W. Onondaga St. , Syracuse, NY 13204  315-424-1800

❱ Catholic Charities offers emergency assistance and shelter programs for men, women and children including supportive housing; relocation assistance for homeless or housing vulnerable individuals and families; emergency services; emergency shelter for men; emergency shelter for women.

Catholic Charities Men’s Shelter

1074 S. Clinton St., Syracuse NY 13202 315-423-9137

❱ www.ccoc.us

❱ A multi-bed emergency evening shelter for homeless men. Casework services are available to help individuals find and keep stable housing.

Chadwick Residence

335 Valley Drive , Syracuse, NY 13207 315-476-6554

❱ www.chadwickresidence.org

❱ Chadwick Residence is a nonprofit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children who are HUD homeless.

Christopher Community

990 James St. , Syracuse, NY 13203 315-424-1821; 1-800-662-1220 (TDD/TYY)

❱ ccinc@christopher-community.org

❱ www.christopher-community.org

❱ Christopher Community is a nonprofit development and management company which specializes in promoting senior and elderly housing facilities in Upstate New York. It provides federal rental subsidies for families, individuals, seniors and the disabled to live in private housing in towns and villages throughout Onondaga County under the Section 8 program.

Crossroads Adult Home

120 Gifford St., Syracuse, NY 13202 315-701-3894

❱ www.rescuemissionalliance.org

❱ Crossroads Adult Home is operated by the Rescue Mission on its Gifford Street campus. It is a 59-bed, congregate care Level 3 residence for men, licensed by the New York State Department of Health. Staffed 24 hours a day, Crossroads provides a positive environment that encourages self-sufficiency, as well as assistance with administering medication, an on-site health care coordinator, case management, three meals and two snacks daily, an activities program, six lounges with cable TV, free laundry facilities, free telephones, spiritual care on a voluntary basis.

Ethel T. Chamberlain Women’s Residence

664 W. Onondaga St., Syracuse, NY 13204 315-472-0947

❱ The Salvation Army’s women’s shelter provides temporary emergency housing for adult women without children, who have serious mental health problems and psychiatric disabilities. Crisis counseling, comprehensive social work support services, mental health services and linkages to community resources are provided to help the women obtain housing stability, income supports, mental health treatment and supportive services. The women’s shelter has 15 beds and 16 subsidized one-bedroom apartments.

Kiesewetter Emergency Shelter

Rescue Mission

122 Dickerson St. , Syracuse NY 13202 315-472-6251

❱ www.rescuemissionalliance.org

❱ The shelter provides 192-bed, state-licensed emergency shelter for men and women, with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available on site. Eligibility: individuals experiencing homelessness, 18 years of age and older.

Rescue Mission, Auburn

51 Merriman St. Extension, Auburn NY 13021 315-282-7195

❱ www.rescuemissionalliance.org

❱ The Rescue Mission’s Auburn program

provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed by the Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

Ronald McDonald House Charities of CNY

1100 E. Genesee St., Syracuse, NY 13210 315-476-1027

❱ house@rmhcny.org

❱ www.rmhcny.org

❱ Ronald McDonald House Charities of CNY operates the CNY Ronald McDonald House 24 hours a day, year-round to help keep families of seriously ill children that are receiving medical care at Syracuse-area hospitals nearby. The nonprofit is a continuum of care for the major Central New York care networks including Crouse Hospital, Upstate Golisano Children’s Hospital and St. Joseph’s Hospital Health Center, and their affiliated clinics. The House is fully accessible and provides the convenience of a comfortable room and warm bed, a home-cooked meal, and support and compassion. All guest families must receive a certified referral to stay. There is no fee for families. For referral guidelines and current Covid guidelines please visit our website at www.rmhcny.org.

Salvation Army Emergency Family Shelter

749 S. Warren St., Syracuse, NY 13202 315-479-1332

❱ syracuseny.salvationarmy.org

❱ The Salvation Army’s emergency family shelter has 81 beds and 10 cribs and is a co-ed shelter, providing temporary emergency housing and counseling services for homeless families of any configuration, including extended families, men with children, older male children and single women crisis counseling, comprehensive social work support services and linkages to community resources are provided to secure and maintain permanent housing.

Sarah’s Guest House

100 Roberts Ave., Syracuse, NY 13207 315-475-1747

❱ www.sarahsguesthouse.org

❱ Sarah’s Guest House provides lodging, transportation, meals and comfort to patients and families of patients receiving medical care in Central New York. Individuals must be over the age of 18 and able to independently care for themselves or come with a caregiver. All guests must be referred by someone related to their medical care. A donation of $25 per night is requested for single occupancy, and $40 for two or more guests, but no one is turned away for inability to pay.

Services to Aid Families

Oswego County Opportunities, Inc. 9 4th Ave. Hillside Commons, Oswego, NY 13126 315-342-7532

❱ www.oco.org/crisis-development

❱ Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

State Street Apartments

1480 S. State St., Syracuse, NY 13205 315-475-7663

❱ Contact: Nadine Dickerson

❱ Salvation Army’s State Street Apartments is a six-bed, co-ed residential housing unit for homeless young adults with diagnosed mental illness, 18 to 25 years of age. The program offers intensive mental health case management services in a supportive environment. State Street Apartments serves young adults in residence and also those living in the community who are homeless or at imminent risk of becoming homeless. The young adults who are part of this program receive independent living skills training, social group support and educational and recreational services focused on building self-sufficiency.

Transitional Apartment and Parenting Center (TAPC)

667 S. Salina St., Syracuse, NY 13202 315-479-1330

Contact: Sheila Dickerson

❱ https://syracuseny.salvationarmy.org/

❱ The Transitional Apartments and Parenting Center (TAPC) is a 24-unit apartment complex providing long-term transitional

Specialists in Integrative Oncology, General Integrative Health & Wellness, Acute Tick Bites & Treatment of Lyme Disease.

WELLNESS SERVICES OFFERED:

• Integrative Oncology

• Integrative Lyme

• Disease Treatment

Heidi S. Puc MD, FACP, ABIHM

housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, aged 16 to 21 (and their children). The Salvation Army also provides licensed day care services at the TAPC, offering supportive care for children while parents focus on attendance at school or at work.

Vera House

723 James St. , Syracuse, NY 13203  315 468-3260 (24/7)

❱ www.verahouse.org

❱ Vera House focuses on serving those affected by domestic violence, sexual abuse, and elderly abuse. Services include advocacy; counseling for individuals and families; education and prevention programs; and community coordination. Vera House also offers a 24-hour support line at 315-468-3260; 315-4847263 (TTY) as well as chat services that are available via website — www.verahouse.org.

INTEGRATIVE MEDICINE

Integrative Medicine of Central New York, PC

1386 State Route 5 W., Suite 203

Chittenango, NY 13037 315-741-5774

❱ www.imofcny.com

❱ IM of CNY specializes in integrative adult medicine consultations, Lyme disease treatment, integrative oncology, integrative prevention/wellness visits, nutraceutical infusions, neurofeedback, medical marijuana consultations for NYS qualifying conditions, integrative nutrition health coaching, Clear Mind neurofeed-

back, and complimentary therapies that include reiki, pranic healing, Medical Grade CBD, essential oils, and meditation. It provides a setting for individuals to be active participants in their holistic care and strive to empower patients to tap into their own inner healing. It places a highly priority on giving each individual undivided attention during their visit and the office environment has been carefully crafted to be a place of nurturing.

LITERACY RESOURCES

Literacy Coalition of Onondaga County

980 James St. , Syracuse, NY 13203 315-706-6924

❱ www.onliteracy.org

❱ LCOC’s mission is to collectively build and support community initiatives that improve literacy levels across the lifespan in Onondaga County. LCOC is a partner with Dolly Parton’s Imagination Library, a free program that provides children from birth to age 5 (as long as their parent/guardian lives in the eligible target area) with a new, age-appropriate book sent to them at their home each month until their fifth birthday. Currently, Imagination Library is available to all children under the age of 5 who live within Onondaga County.

Literacy Coalition of Oswego County, Inc.

315-963-4291

❱ pgugel@citiboces.org

❱ literacycoalitionofoswegocounty.com

❱ The Literacy Coalition of Oswego County is a growing coalition of local organizations dedicated to improving literacy in Oswego County, addressing literacy needs of

• Integrative Prevention & Wellness

• Mold Related Illness

• Oral & IV

Nutraceuticals

• European Mistletoe

• Helleborus niger

• Women’s Health

• Endocrine Health

• Neurofeedback

• HeartMath

• Reiki & Pranic Healing

• Integrative Nutrition

Holistic Health Coaching

• Medical Marijuana & Medical Grade CBD

people of all ages. Areas covered include literacy, workforce literacy, computer literacy, health literacy and financial literacy.

Literacy Volunteers Program

Bldg. 31, Fort Ontario

45 East Schuyler St., Oswego, NY 13126 315-342-8839

lvoswego@oco.org

❱ www.oco.org/education-services/literacy-volunteers

❱ This free literacy service provides confidential, tutoring of adults in basic English communication, literacy and math skills. LVOC partners learners with LVOC-trained tutors, one-to-one, to help them achieve their goals.

ProLiteracy, Inc.

308 Maltbie St., Suite 100, Syracuse, NY 13204 315-422-9121; 1-888-528-2224

❱ info@proliteracy.org

❱ www.proliteracy.org

❱ ProLiteracy, Inc. advocates for adult literacy initiatives on behalf of its member network. They provide a strong collective voice to increase awareness of adult literacy challenges, influence public policy and create change. By providing evidence of the challenge faced by adults around the world, ProLiteracy aims to amplify their courageous voices and build a global community dedicated to ending illiteracy and supporting positive change for these adults.

Jennifer Kohler MS, FNP-BC, CLC

Heidi Baldwin MS, RMT

MENTAL HEALTH

ACR Health

• Main Office – Syracuse

627 W. Genesee St., Syracuse, NY 13204

315-475-2430

• Utica

287 Genesee St.. Utica, NY 13501

315-475-2430

• Watertown 210 Court St, Watertown, NY 13601

315-475-2430

❱ ACR Health provides counseling services for eligible youth/young adults at The Q Center. In addition, our case management and navigation team members assist with referrals and access to external behavioral health service providers or mobile crisis units as needed.

❱ ACR Health services are offered to anyone without discrimination based on age, race, creed, color, gender, sexual orientation, economic status, political affiliation, marital status, or handicapped status. You will be treated with dignity and respect. Your information is confidential, and services are provided in strict accordance with state and federal laws. You will receive services in a reasonable and timely manner. ACR Health serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

ARISE Syracuse - Mental Health Clinic

• Oswego County Creekside Plaza, 293 SR 104 , Oswego, NY 13126 315-342-4088

• Fulton, NY 13069, 113 Schuyler St., Suite 2 315-887-5156

Center for Family Life & Recovery, Inc.

• 502 Court St., Suite 401, Utica, NY 13502 315-733-1709

• 205 N Washington St. Herkimer, NY13350 315-866-8407

• 201 W Dominick St., Rome, NY 13440 315-336-3090

• 5900 N Burdick St., Suite 204, E. Syracuse, NY 13057

315-733-1709

❱ www.whenthereshelpthereshope.com

❱ Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is a resource provider for prevention, counseling, training, advocacy and recovery. The vision is to create a community mindset where individuals and families embrace sustained recovery from mental

health, substance use, and behavioral issues.

Liberty Resources Integrated Health Care

• Syracuse

1045 James St. , Syracuse, NY 13203

315-472-4471

www.Liberty-Resources.org

• Madison County

218 Liberty St., Oneida, NY 13421

315-363-0048

• Oswego County

14 Crossroads Drive, Fulton, NY 13069

315-887-1840

❱ Providing behavioral health counseling and medication management for children, adolescents, and adults along with primary care for adults (children and adolescent services to be available in the future). The behavioral health team is composed of licensed therapists (social work, marriage and family therapy, mental health counseling), psychiatrists, psychiatric nurse practitioners, and family practice nurse practitioners. Their multidisciplinary approach assures that treatment services are integrated and may be coordinated with primary care physicians.

NY FarmNet

1-800-547-3276

❱ https://www.nyfarmnet.org

❱ NY FarmNet’s family consultants can help support families with strategies to manage, among other issues, depression and anxiety. The consultants can also make referrals to additional organizations and specialists.

Onondaga County Health Department

– Mental Health and Substance Use Initiatives

John H. Mulroy Civic Center

421 Montgomery St., 12th floor

Syracuse, NY 13202

315-435-3280

❱ http://ongov.net/health/opioids/NaloxoneTraining.html

❱ The Mental Health and Substance Use Initiatives program offers free naloxone training and distribution for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal. The program also provides outreach and education, linkages to care, fentanyl test strips, and secondary

syringe exchange services. Other initiatives include suicide prevention and trauma informed care efforts.

Oswego Health’s Mental Health and Wellness

Lakeview Center for Mental Health and Wellness

29 E. Cayuga St. Oswego, NY 13126

315-326-4100

❱ www.oswegohealth.org

❱ As the only behavioral health services inpatient and outpatient provider in Oswego County, Oswego Health has constructed a facility specifically built to provide this specialized care for patients aged 18 and up. This center features 32 inpatient beds. Patients will find a welcoming, soothing, and healing environment that includes secure outdoor spaces, comfortable interior areas, and a kitchen area. In addition, to assist those that utilize these services become healthier overall, primary care services will be available onsite.

Oswego Health — Assertive Community Treatment (ACT) Team

315-326-4100

❱ The Assertive Community Treatment (ACT) Team is a mobile, multidisciplinary, mental health team, through Oswego Health, that brings support services and delivers comprehensive, person-centered treatment and rehabilitation to individuals over the age of 18 with severe and persistent mental illness.

❱ ACT Team services include help and support 24 hours a day, 7 days a week. As a multidisciplinary team, rather than refer individuals to other programs and services, the team provides the treatment and services needed. The team also works with individuals in their homes, neighborhoods, workplaces, and other places where problems arise; and works closely with each client to develop an individualized plan that is reviewed daily by all involved staff members.

Oswego Health — Children and Family Services

98 N. Second St., Fulton, NY 13069

315-326-3555

❱ www.oswegohealth.org

❱ Child and Family Services provides

a wide range of outpatient services to people aged 5 to 18, including medication management and therapy. The department includes child/adolescent psychiatrists, psychologists, social workers, and nurses who all work closely with families, empowering them to successfully support their children, both during and after treatment.

NUTRITIONAL HEALTH/SUPPORT

Catholic Charities Oswego County Food Pantry

808 West Broadway, Fulton NY, 13069 315-598-3980

❱ www.ccoswego.com/food-pantry

❱ Catholic Charities’ Client Choice Food Pantry provides nourishment to families and individuals in need of food. Please bring in a proof of address, such as a piece of mail with name and address for each individual in the family. Those using the pantry are encouraged to bring their own reusable bags. The pantry is open Mondays through Fridays, from 10 a.m. to 2 p.m.

Clarence L. Jordan Food Service and Culinary Education Center

148 Gifford St., Syracuse, NY 13202 315-701-3883

❱ www.rescuemissionalliance.org

❱ The Rescue Mission Food Service Center provides three hot meals a day to anyone in need. Regular meal times are: breakfast from 7 a.m. to 8 a.m.; lunch from 11 a.m. to noon; and dinner from 4 p.m. to 5 p.m. The expanded food services center offers a welcoming, open atmosphere; a separate kid-friendly family dining room; two serving lines to eliminate outdoor waiting; accessible restrooms with infant changing tables; volunteer serving opportunities; and a food school program for adult learners, operated in collaboration with the Syracuse City School District.

Food Bank of Central New York

7066 Interstate Island Road, Syracuse, NY 13209 315-437-1899

❱ snap@foodbankcny.org

❱ www.foodbankcny.org

❱ Food Bank of Central New York is leading the effort to eliminate hunger in the Central New York region, by partnership

with others in the community, through education, advocacy, and distribution of nutritious food. Food Bank of CNY partners with more than 400 community partners in the counties of Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence. For a referral to a food assistance program or more information on SNAP eligibility, contact the Food Bank of Central New York by phone or website.

Human Concerns, Inc.

85 E. Fourth St., Oswego, NY 13126 315-342-7301

❱ Human Concerns is a food pantry that provides emergency services by supplying food every two weeks for needy families and individuals in Oswego. It is open Monday to Friday from noon to 3 p.m. Recipients must reside in the Oswego City School District.

Interreligious Food Consortium (IFC)

731 James St. Suite 100B, Syracuse, NY 13203 315-474-8855

ifcifc@hotmail.com

❱ www.ifccny.org

❱ The IFC is a grassroots organization and resource in the emergency food network of the City of Syracuse and Onondaga County, providing referral services to individuals in need and donated food for numerous food pantries and meal programs, many who are very small and under-resourced. The organization also assists individuals referred from case managers, social workers and teachers. The organization continues to try to help alleviate some of the community’s food insecurity issues by providing food at no charge to local pantries, high-rise low-income housing properties, churches, and emergency requests from local agency representatives. The group is always looking for and accepting food donations from the local community including churches, schools, generous individual donations and food drives. It is a 501(c)(3) and do not receive outside funding. Please contact IFC at 315 474-8855; ifcifc@hotmail.com; or www. ifccny.org, if you would like to donate or hold a Food Drive.

In My Father’s Kitchen

501 Hawley Ave., Syracuse, NY 13203 315-308-1561

❱ info@inmyfatherskitchen.org

❱ www.inmyfatherskitchen.org

❱ In My Father’s Kitchen feeds the homeless naturally and spiritually through food distribution and by supplying basic necessities until they are ready to get on their feet again.

Onondaga County Health Department –Syracuse Healthy Start

John H. Mulroy Civic Center, 9th Floor 421 Montgomery St., Syracuse, NY 13202 Phone 315-435-2000

❱ www.ongov.net/health/syracusehealthystart.html

❱ Healthy Families Home Visiting Services are a team of Community Health Workers, Nurses, Educators, Social Workers and Doulas, working to help moms and dads have healthy babies, while supporting overall family health. Services are free, confidential, and voluntary. The team offers home visitation, working with the entire family before, during, and after pregnancy, helping to make connections to services in the community. These services may include medical care, temporary assistance, food stamps (SNAP), WIC, and health insurance; diapers, pack-and-plays, breast pumps, and other items necessary for family health. The Fatherhood Program works in the city of Syracuse to provide the same services while supporting dads to help build confidence in their abilities to be a great parent.

Onondaga County Health Department

– Women, Infants and Children (WIC) Program

307 Gifford St., Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants and children who are up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the County including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both the Gifford Street site, and at Destiny Christian Center, Turtle St.).

Ophelia’s Place

407 Tulip St., Liverpool, NY 13088 315-451-5544

❱ director@opheliasplace.org

❱ www.opheliasplace.org

❱ www.theeverybodyisbeautifulproject. com

❱ Ophelia’s Place provides support, connection to treatment, and education that raises awareness and reduces shame and stigma for anyone impacted by an eating disorder, disordered eating and body shame.

Oswego Health’s Nutrition Counseling

315-349-5679

❱ Oswego Health offers a variety of nutrition counseling services and resources— whether you’re an inpatient, outpatient or a member of the community. The expert nutrition counseling services are provided by registered dietitians with degrees in clinical nutrition and dietetics. For more information and to get started on your plan, call 315-349-5679.

❱ Telemedicine is also available upon request. In addition, Oswego Health now has an indirect calorimeter, so we can measure the oxygen that the body consumes. Using this measurement, it calculates a patient’s resting energy expenditure, commonly referred to as a resting metabolic rate. The registered dietitian can screen for abnormally low metabolic rates and pinpoint the precise caloric intake required for weight loss, weight maintenance or weight gain.

Salvation Army – Fulton/Oswego

• 63 S. First St. , Fulton, NY 13069

Soup kitchen – Monday through Friday, 11:30 a.m. to 12:30 p.m.

Food pantry – Tuesday through Friday, 10 a.m. to 1:30 p.m.

• 73 W. Second St. , Oswego NY 13126

Soup Kitchen – Monday through Friday, 11:30 a.m. to 12:30 p.m.

Food Pantry – Monday through Friday, 1 to 2 p.m.

SNAP (Supplemental Nutrition Assistance Program)

• Cayuga County Dept. of Social Services County Office Building

160 Genesee St., Auburn, NY 13021-3433  315-253-1210

www.cayugacounty.us and type SNAP in the search box

• Madison County Madison County Complex, Building 1

138 N. Court St., PO Box 637  Wampsville, NY 13163

315-366-2211

www.madisoncounty.ny.gov/233/Social-Services

Oneida County Department of Family and Community Services

• Utica

800 Park Ave., Utica, NY 13501

315-798-5502

• Rome

300 W. Dominick St. Rome, NY 13440, 315-356-6506 www.ocgov.net/socialservices/foodstamps

Onondaga County Department of Social Services-Economic Security

John H. Mulroy Civic Center 421 Montgomery St., Syracuse, NY 13202

315-435-2700 Prompt #1 www.ongov.net/dss/snap

Oswego County

100 Spring St / PO Box 1320 Mexico, NY 13114 315-963-5021

❱ SNAP@oswegocounty.com

❱ www.oswegocounty.com

❱ www.mybenefits.ny.gov

❱ Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for expedited Supplemental Nutrition Assistance benefits.

Onondaga County Health Department

– Women, Infants and Children (WIC) Program

307 Gifford St., Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants and children who are

up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both the Gifford Street site, and at Destiny Christian Center, Turtle St.).

Oswego County WIC Program located in the Oswego Health Center

10 George St., Suite 400 , Oswego, NY 13126 Phone 315-343-1311

Fax 315-343-9504

Email wic@oco.org

❱ www.oco.org/Health-services/wic

❱ WIC is a Supplemental Food and Nutrition Program serving Pregnant, Breastfeeding or up to 6 months Postpartum Women, Infants and Children up to age 5. WIC has 8 clinic locations throughout the county for your convenience. WIC offers a wide variety of breastfeeding support services and nutrition education topics, offered by expert and friendly staff. WIC now offers an EBT (Electronic Benefits Transfer) Card, on which food benefits will be loaded and can be used at any participating stores.

Women, Infants and Children (WIC)

❱ The program’s goal is to improve and the health and nutrition of moms and children. Those pregnant, nursing, or caring for children under the age of five, may qualify to receive the benefits of WIC. To learn more about area WIC sites, visit www.wicstrong. com; click on Find A WIC Office and then select your county of residence from the list provided.

SENIOR SERVICES

AARP

888-687-2277 (National Line)

AccessCNY’s Consumer Directed Personal Assistance (CDPA) Program 1603 Court St., Syracuse, NY 13208 315-410-3301

Lance Lindner, program director- CDPA

❱ Lance.Lindner@accesscny.org

❱ This program helps individuals take con-

trol of their personal care and home care needs. With the support of AccessCNY staff, CDPA participants screen, hire, train and supervise personal assistants (PAs) to help with important activities of daily living (ADL). A major benefit to the CDPA program – sometimes also referred to as Consumer Directed Personal Services (CDPAS) or the Consumer Directed Personal Assistance Program (CDPAP) – is that it allows people to truly personalize home care to fit their lifestyle.  Participants can customize when their personal assistants work, as well as what tasks they perform.

Alzheimer’s Association of Central New York

5015 Campuswood Drive, Suite 102

E. Syracuse, NY 13057

315-472-4201

24-Hr. Helpline: 1-800-272-3900

❱ cny-info@alz.org

❱ www.alz.org/cny

❱ The Alzheimer’s Association, Central New York Chapter, leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The vision is a world without Alzheimer’s and all other dementia.

Arc of Oswego County Senior Day Habilitation Program

314 Park St., Fulton, NY 13069

315-598-6007

❱ The Senior Day Habilitation Program is designed to provide adults older than 55, who are living with a disability, a rewarding and age-appropriate alternative. Services include activities to help preserve mobility and cognitive skills to promote independence, which include recreational opportunities, such as music and art, crafts, and games; volunteer opportunities and community outings to a variety of activities.

Cayuga County Long-Term Care Office

149 Genesee St., Auburn, NY 13021 315-253-1100

❱ www.cayugacounty.us/299/Long-termCare

❱ Services include information and referrals, intake and screening, home assessment/evaluation, care plan development, case management, community PRI assessments (screening for nursing home placement), and access to Medicaid home

care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program

Huntington Family Center

405 Gifford St., Syracuse, NY 13204 315-476-3157

❱ www.huntingtonfamilycenters.org/whatwe-do/senior-services/clover-corner/

❱ Clover Corner is a multi-purpose senior program designed to offer adults 60 years of age and older of all abilities daily options for socialization, information, education and leisure time activities. Activities include arts and crafts, cards, educational classes and guest speakers, exercise and wellness programs, and day trips. Eligibility: Seniors 60 years of age and older residing on the west side of Syracuse. The COVID-19 pandemic has impacted their services. Please call offices or visit the website to get updated information.

Seniors Helping Seniors

6788 Van Hyning Road, Deansboro, NY 13328 315-720-4441

❱ www.seniorshelpingseniors.com/CNY

❱ Seniors Helping Seniors is a service organization founded in 1998. Its mission is to provide in-home care services and enable seniors to maintain an independent lifestyle in the comfort of their own homes for as long as possible. Seniors Helping Seniors provides services with trusted caregivers for companionship and a sense of security. In-home assistance includes: housekeeping, transportation for medical appointments, meal preparation and cooking, 24-hour care, respite care, and much more! Seniors Helping Seniors is committed to bringing only the highest quality care to each individual senior and providing services that meet their needs. Live longer. Live stronger. Seniors need seniors.

Comprehensive Older Adult Programming Westcott Community Center

826 Euclid Ave., Syracuse NY 13210 315-478-8634

❱ info@westcottcc.org

❱ www.westcottcc.org

❱ Westcott Community Center offers comprehensive programs and services for older adults 60+. Daily activities are of-

fered followed by lunch. Activities vary and provide a good mix of information sessions, group conversations and fun. The Basic Needs Pantry distributes fresh food; pantry staples; and essential items like toilet paper, soap, and other hygiene products. Residents of the 13210 and 13224 zip codes may shop the pantry twice a month. The program also has an adult briefs bank, which is free to anyone who needs adult briefs. Computer and iPad classes are offered. Exercise classes are given once a week. The Neighborhood Senior Advisor program will help with additional services that might be needed, like HEAP and other benefits. Free transportation services are also available to and from the center and to doctor’s appointments or grocery shopping. For more information call 315-4788634 ext. 0 or visit www.westcottcc.org

Eldercare Locator

1-800-677-1116

❱ https://eldercare.acl.gov/Public/index. aspx

❱ This is a public service of the U.S. Administration on Aging providing information on services for older adults, caregivers, and their families, including elder rights, health, housing, insurance and benefits, support services, and transportation.

Enhance Fitness

❱ Enhance Fitness is a proven community-based senior fitness and arthritis management program. Nationally recognized by the US Centers for Disease Control, the US Department of Health and Human Services, the US Administration on Aging and the National Council on Aging, Enhance Fitness offers low-impact exercise classes that are safe and challenging for older adults of all fitness levels. Exercises focus on increasing cardiovascular endurance, strength, balance and flexibility - all of which can reduce arthritis symptoms. Classes are held in a relaxed atmosphere, and participants keep coming back and encouraging each other to stay healthy.

Exceptional Family Resources

1820 LeMoyne Ave., Syracuse, NY 13208 315-478-1462

❱ www.contactefr.org

❱ Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with

dB Audiology Associates, PC

5992 East Molloy Road Syracuse, NY 13211

Services / Products Available:

n Baseline and monitoring testing for chemotherapy and other hearing – harmful medications

n Hearing measurements for personal (medical, communication) or occupational (OSHA, DOT, law enforcement) purposes.

n Hearing protection counseling and devices for loud recreational (music listening, hunting, motor sports, landscaping) and occupational (professional musicians, fire and police personnel) activities.

n Hearing aid selection, fittings and repairs

n Tinnitus evaluations and treatment.

www.dbaudiologycny.com

a developmental disability.

Loretto Headquarters

700 E. Brighton Ave., Syracuse, NY 13205  315-469-5570

❱ www.lorettocny.org

❱ Loretto is a comprehensive continuing healthcare organization which provides a variety of services for older adults throughout Central New York. As a non-profit founded in 1926, Loretto transforms elder care in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 10,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.

Memory Care Corral

From the Ground Up Therapeutic Horsemanship, Inc.

1238 North Road, Tully, NY 13159 315-238-7014

Memorycarecorral.org

❱ memorycarecorral@gmail.com

❱ Facebook: @memorycarecorral

❱ The Memory Care Corral is a customized program for individuals living with dementia and the caregivers. Guided sessions with horses provide both the individual with memory loss and their loved one with therapeutic, non-riding activities. These sessions enable them to better communicate and support each other.  All sessions are for both the individual with memory loss and their caregiver. Sessions for 2023 are due to begin in the spring and other

sites may be added.  Email memorycarecorral@gmail for more information. There is a fee for participation. Funded through The Athelda Fund.

Nascentia Health

1050 W. Genesee St. , Syracuse, NY 13204  1-888-477-4663

❱ www.nascentiahealth.org

❱ ascentia Health is one of the most trusted and experienced home-and community-based care agencies in New York. Headquartered in Syracuse since 1890, the organization focuses on coordinated care and services that help people stay safe and healthy in their own homes. Nascentia Health provides in-home skilled nursing and therapies for patients of all ages and home health aides for people who need professional caregivers at home. Nascentia Health Options is a managed long-term care plan for individuals on Medicaid who are chronically ill or disabled and need services to allow them to remain at home. Nascentia Health Plus Medicare Advantage Plan is a dual special needs plan (DSNP) that offers additional benefits to individuals who are eligible for both Medicare and Medicaid.

Neighborhood Advisor Program

Syracuse Community Connections 401 South Ave., Syracuse, NY 13204 315-671-5813

❱ https://smnfswcc.org/programs/neighborhood-advisor-program)

❱ Promotes health and wellness for senior citizens by providing nutritional, medical, legal and social service referrals. A key

component is facilitating special social occasions. Neighborhood Advisor Program is funded by Onondaga County Office of Aging and Long-term Care.

NY CONNECTS

1-800-342-9871

❱ www.nyconnects.ny.gov

❱ NY Connects offers free, unbiased information about long-term services and supports in New York State for people of all ages or with any type of disability. It helps families, caregivers, and professionals.

NY Connects – Cayuga County

149 Genesee St, Auburn, NY 13021 315-253-1226

CCOFA@cayugacounty.us

NY Connects — Onondaga County

John H. Mulroy Civic Center, 5th Floor 421 Montgomery St.,, Syracuse, NY 13202 315-435-1400

❱ www.ongov.net//nyconnects

❱ NY Connects Onondaga County is a single resource providing comprehensive and unbiased information and linkages to people of any age seeking long term care services.

NY Connects – Oswego County

ofa@oswegocounty.com

70 Bunner St., PO Box 3080, Oswego, NY 13126

315-349-8697

Office for the Aging – Local Offices

• Cayuga County

149 Genesee St., Box 5, Auburn, NY 13021 315-253-1226

❱ CCOFA@cayugacounty.us

Hearing Measurement services and advice provided by a NY State Licensed audiologist who has been providing professional hearing care to Central NY for over 40 years.

• Madison County

138 Dominick Bruno Blvd., Canastota, NY 13032 315-697-5700

TDD: 711

❱ information@ofamadco.org

❱ www.ofamadco.org

Onondaga County Department of Adult & Long-Term Care Services

John H. Mulroy Civic Center, 10th Floor 421 Montgomery St., Syracuse NY 13202 315-435-2362

❱ www.ongov.net/adult/

❱ Provides support to improve the quality of life and overall well-being for adults and those with long term care needs; includes the Office for Aging, Adult Protective Services, Long Term Care Services and NY Connects.

Onondaga County Department of Adult & Long-Term Care Services

Onondaga County Office for Aging

421 Montgomery St., Civic Center, 10th Floor Syracuse, NY 13202 315-435-2362

❱ www.ongov.net/aging/

❱ The mission is to be a focal point for information, advocacy, and coordination of eldercare services.

❱ Caregiver Services — Provides respite programming, information and assistance, and support and discussion groups. It also offers the Institute for Caregivers – classes for current and future caregivers that inform on relevant topics.

❱ Community Services — Provides information and referrals related to home repairs, legal services, senior center activities, health promotion initiatives, transportation options and shopping services. It also includes the Neighborhood Advisor Program. Energy Programs - The Home Energy Assistance Program (HEAP) offers heating and cooling assistance to income eligible seniors.

❱ Health Insurance — The Health Insurance Information, Counseling & Assistance Program (HIICAP) offers free and unbiased information.

❱ Home Care (Expanded In-Home Services for the Elderly Program or EISEP - A sliding-scale, fee-based program that provides non-medical home care for frail

individuals. It also includes case management and respite care options.

❱ Nutrition Services— Provides nutritious meals and nutrition education through home delivered meals, senior dining sites and nutrition counseling. The unit also manages the annual “Senior Farmers Market Nutrition Program.”

❱ SHARP Project — The Sharp Project is a local program designed to assist adults, 60 years of age and older, with counseling and community-based services that promote physical and emotional well-being. It includes care facilitation, aging assessments and services, mental health and substance use counseling referrals.

Onondaga County Department of Adult & Long-Term Care Services,

Adult Protective Services

John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-2815

❱ www.ongov.net/aps/

❱ A state-mandated service provided by every county with the goal of keeping vulnerable adults (persons 18 years of age and older) safely residing in the community or in the least restrictive alternative. It involves intake, investigation, and assessment of referrals of abuse, neglect, and financial exploitation of qualifying vulnerable adults. APS workers develop services plans with eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults who: 1. have a mental or physical impairment; 2. are at risk of harm, whether by their own or others’ actions, or have an unmet need; and 3. have no one able and willing to responsibly assist.

Onondaga County Department of Adult & Long-Term Care Services

NY Connects

John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-1400

❱ www.ongov.net/nyconnects/

❱ NY Connects is a single resource providing comprehensive and unbiased information and linkages to people of any age seeking long term care services.

Onondaga County Department of Adult & Long-Term Care Services

Long Term Care Services

John H. Mulroy Civic Center, 5th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-5600

❱ www.ongov.net/ltc/

❱ Long-term care services are provided by the: Onondaga County Long-Term Care Resource Center whose mission is to: 1. Assist individuals, receiving public funds (Medicaid), to remain in their home through effective long term care management. 2. Foster the development of programs and plans responsive to a changing demographic and public policy environment.

Oswego County for the Aging

70 Bunner St., Oswego, NY 13126 315-349-3484

❱ ofa@oswegocounty.com

❱ www.OswegoCounty.com/OFA

❱ Facebook page: Oswego County Office for the Aging

❱ The Office for the Aging’s mission is to help older New Yorkers be as independent as possible for as long as possible through advocacy, development and delivery of person-centered, consumer-oriented, and cost-effective policies, programs and services which support and empower older adults and their families, in partnership with the network of public and private organizations which serve them.

PACE (Program for All Inclusive Care for the Elderly)

• Catherine McAuliffe Health Center 115 Creek Circle, E. Syracuse, NY 13057 315-452-5800

www.Pacecny.org

• Sally Coyne Center 100 Malta Lane, N. Syracuse, NY 13212 315-452-5800

❱ Provides a continuum of acute and long-term services coordinated through an interdisciplinary care team. This program is based on a national program model of managed care for chronically ill seniors who desire to remain living at home. Eligibility: Onondaga County residents who are 55 years of age or older, medically eligible

for a nursing home and want to stay at home. They must agree to get all medical care from PACE provider network.

PEACE, Inc. AmeriCorps Seniors Foster Grandparent Program

401 South Midler Ave., Syracuse, NY 13206 315-295-0719

❱ FosterGrandparents@peace-caa.org

❱ PEACE, Inc.’s AmeriCorps Seniors Foster Grandparent Program provides senior citizens the opportunity to share their time and talents mentoring at-risk children in our community.

PEACE, Inc. Senior Support Programs

401 South Midler Ave., Syracuse, NY 13206 315-295-0719

❱ PEACE, Inc. senior support programs help connect isolated and homebound senior citizens in Northeast Onondaga County connect to the services they need to live independently and remain in their own homes.

Senior Camping

Oswego City-County Youth Bureau

70 Bunner St., Oswego, NY 13126 349-3451

❱ Zach.Grulich@oswegocounty.com

❱ www.oswegocounty.com/youth/hollis/ seniors.html

❱ Each June and September, Oswego County’s youth camp – Camp Hollis –becomes the venue for seniors to gather and have a theme-oriented, fun-filled retreat, beginning with registration and refreshments inside the lodge at 8 a.m. and continuing throughout the day until sunset at day’s end. This recreation, leisure and camping experience is for individuals aged 50 years and older. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc.

Shape-Up Program

Onondaga County Community Development

John H. Mulroy Civic Center, 11th Floor 421 Montgomery St., Syracuse, NY 13202 315-435-3558

❱ www.ongov.net/cd/shapeUp.html

❱ Provides grants for up to $15,000 to people aged 62 and older and people with disabilities to help with health and safety-related home repairs. Eligibility:

homeowners in Onondaga County (outside the City of Syracuse) who are low-income, over 62 or have disabilities; taxes must be current. Applications are taken throughout the year.

Silver Fox Adult Day Centers

• 22 East Genesee St., Baldwinsville, NY 13027 315-635-5335

• 240 W. Seneca St. , Manlius, NY 13104 315-715-5335

❱ Linda@silverfoxseniors.org

❱ Silver Fox is a social adult day program welcoming members of the community that would benefit from assistance with daily living skills such as socialization, personal care needs, medication reminders and nutrition. Silver Fox offers these benefits in a loving and protective setting with highly trained staff there to assist your loved ones every step of the way. The mission of Silver Fox is to engage its members, who have some level of physical or cognitive impairment, in activities and cognitive training, while offering respite for caregivers and family. Silver Fox is a nonprofit organization that began in 2007 in Baldwinsville, NY.

Syracuse Jewish Family Services

4101 E. Genesee St., Syracuse, NY 13214 315-446-9111, ext. 234

❱ info@sjfs.org

❱ www.sjfs.org

❱ Syracuse Jewish Family Service (SJFS) caters to the needs of older or disabled adults as well as their family members and caregivers. The AgeWise Care Solutions program is a comprehensive geriatric care management service including financial case management. The Expanded In-Home Service to the Elderly Program (EISEP) provides case management to older adults who are not on Medicaid. SJFS offers kosher Meals on Wheels that also meet the requirements for individuals adhering to an Halal diet. M-Power U (MPU) is a fun, social program to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early-stage dementia (no diagnosis required). The Brain Power group uses a psychoeducational approach to offer cognitive challenge and education on lifestyle factors to help maintain brain health.  The Arts and Minds group offers an arts-based curriculum to encourage creative expression to

foster brain health.  Counseling services are available through licensed clinicians and graduate level social work and mental health counseling interns. SJFS’ PEARLS program offers an in-home intervention for older adults with depression.

YMCA’s Moving for Better Balance

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ For older adults, a key component of staying active and independent is avoiding falls. Approximately 1/3 of all adults over 65 years of age fall at least once a year. Moving for Better Balance is a fall prevention program that uses the principles and movements of tai chi in helping older adults improve their balance and increase their confidence in doing everyday activities. As participants have fun and meet new friends, their ankles, legs, hearts and lungs grow stronger, helping them move with confidence. The program has a specific intake or sign-up procedure so membership would be addressed in that process.

YMCA Senior Housing

330 Montgomery St., Syracuse, NY 13202  315-474-6851 ext. 313

❱ Offers one-bedroom units to the elderly and those who are mobility and functionally disabled. Each of the 30 units have rent subsidy through HUD through which rent is dependent upon income. Eligibility: Low-income elderly and/or disabled individuals.

SENIOR NUTRITION SERVICES

North Area Meals on Wheels

413 Church St., N. Syracuse, NY 13212 315-452-1402

programdirector@namow.org

❱ www.namow.org

Covers northern Onondaga County

❱ The program provides nutritious meals to seniors, the homebound, and the disabled in Northern Onondaga County, and also advocates for their overall well-being. As far as COVID regulations, masks are required inside our building.

Meals on Wheels of Syracuse

300 Burt St., Syracuse, N.Y. 13202 315-478-5948

www.meals.org

❱ There are six Meals on Wheels programs in Onondaga County, with each being completely separate organizations. Meals on Wheels of Syracuse services the City of Syracuse, Nedrow, the Onondaga Nation, Jordan/Elbridge and Skaneateles.

Oswego County -- OCO Nutrition Services

5871 Scenic Ave., Mexico, NY 13114 315-598-4712

❱ www.oco.org/nutrition

❱ Since 1974, OCO nutrition services programs have provided over 10 million meals to senior citizens aged 60 or older, adults under 60 and youth. Meals are available in the county via the home delivered meals program, After-school sites and summer food service sites, as well as at any of the six dining and activity centers. Call for updates relating to COVID-19.

❱ To enroll those 60 and over for home delivered meals, call the Oswego County Office for the Aging at 315-349-3484. For other nutrition service’s meal programs, please call the OCO Nutrition Services for information at 315-598-4712 or visit the www.oco.org/nutrition

PEACE, Inc. Senior Nutrition Program

6765 Pickard Drive , Syracuse, NY 13211 315-470-3330

❱ FoodService@peace-caa.org

❱ PEACE, Inc. provides healthy meals to seniors using nutritious, local, and fresh ingredients. At partnering sites throughout Onondaga County, seniors gather together at dining rooms throughout the county to eat together, share stories, and build friendships.

SUBSTANCE ADDICTION

ACR Health

• Main Office – Syracuse 627 W. Genesee St., Syracuse, NY 13204 315-475-2430

• Utica

287 Genesee St., Utica, NY 13501 315-475-2430

• Watertown

135 Franklin St., Watertown, NY 13601 315-475-2430

❱ www.acrhealth.org/

❱ ACR Health provides a safe and non-judgmental environment, offering free and confidential services to all persons in need of new sterile syringes, safe injection supplies & sharps containers. ACR Health’s Syringe Exchange Program assists people who inject drugs (PWID) adopt behaviors that reduce their risk of contracting HIV, viral hepatitis, and other opportunistic infections. Our SEP educates people about the importance of avoiding syringe sharing, safer injection techniques, and safer sex practices. We offer harm reduction counseling, opiate overdose Prevention education, training, and counseling, referrals for HIV/HCV/ STI counseling and testing, wound care treatment, substance use programs. We also provide safer sex education, safer sex supplies with instructions, demonstrations, and more.

Addiction Treatment Services, affiliated with Crouse Health

2775 Erie Blvd. East, Syracuse, NY 13224 315-470-8304

❱ www.crouse.org/addiction

❱ This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists run the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Alcoholics Anonymous – Syracuse Service Center

2513 James St., Syracuse, NY 13206 315-463-5011

❱ syracuseservicecenter@gmail.com

❱ www.aasyracuse.org

❱ Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The www.aasyracuse.org website offers links to meeting places and times seven days a week throughout Central New York, and the office is open for in-person contact 8:30 a.m. to 4:30 p.m., Monday through Friday (closed noon to 1 p.m. for lunch). Telephone access is available 24/7.

Center for Family Life & Recovery, Inc.

• 502 Court St., Suite 401, Utica, NY 13502 315-733-1709

• 205 N Washington St, Herkimer, NY13350 315-866-8407

• 201 W Dominick St., Rome, NY 13440 315-336-3090

• 5900 N Burdick St., Suite 204, Syracuse, NY 13057 315-733-1709

❱ www.whenthereshelpthereshope.com

❱ Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is a resource provider for prevention, counseling, training, advocacy and recovery. The vision is to create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues.

Families Anonymous

www.familiesanonymous.org

info@familiesanonymous.org

1-800-736-9805

❱ A 12-step fellowship for the families and friends of those individuals with drug, alcohol, or related behavioral issues.  Meetings are held on Monday evenings at Fellowship Hall in Eastwood, and at St. Mary’s Church in Baldwinsville on Thursdays.  For more information on the Eastwood meeting, call 315-727-5146 or email barbm905@gmail. com.  For information on the Baldwinsville meeting, refer to the organization’s website or 1-800 number listed above.

Farnham Family Services

• Oswego

283 W. Second St., Suite 200, Oswego, NY 13126  315-342-4489

• Fulton

14 Crossroads Drive, Fulton, NY 13069 315-593-0796

• Mexico

111 Hamilton St., Mexico, NY 13114 315-963-0777

• Pulaski ConnextCare

69 Delano St., Pulaski, NY 13142

❱ www.farnhaminc.org

❱ Farnham, Inc., a United Way agency, operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult

services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling; an opioid treatment program; and an outpatient medication assisted treatment. Telehealth services are offered in all of their clinics.

Liberty Resources – Maxwell House

218 Liberty St, Oneida, NY 13421 315-363-8345

❱ residentialservices@liberty-resources. org

❱ Founded in 1991, Maxwell House is an 18-bed community residence licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) that serves men in early recovery. A diversified staff provides group and individual counseling and supportive services to help residents fulfill their service plan goals. Staff utilize principles of motivational interviewing to support individuals and empower them to make life choices that promote and sustain stable-housing options that are conducive to their recovery and health.

Liberty Resources – Substance Use Outpatient Services

1045 James St., Syracuse, NY 13203 315-413-7694

Fax: 315-451-3860

❱ www.liberty-resources.org

❱ SUDOutpatientServices@liberty-resources.org

❱ Real recovery from addiction to drugs or alcohol requires so much more than abstinence. We take a holistic approach by equipping clients with the skills necessary to experience joyful, fulfilling and productive lives in recovery. A variety of personalized services are provided, including individual and family therapy, medication assisted treatment (Suboxone), group therapy, treatment, guidance & education for those supporting a loved one who is suffering from addiction, LGBTQIA+ specialized supports, on-site pharmacy, peer supports and more.

Madison County Council on Alcohol and Substance Abuse – Bridges

1507 Upper Lenox Ave.

P.O. Box 389, Oneida, NY 13421

315-697-3947

www.bridgescouncil.org

❱ The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Narcotics Anonymous

Heart of New York Area

P.O. Box 772 , Syracuse, NY 13201 www.honyana.org

Visit the website for information on meetings.

Northern New York Region nnyrscna@gmail.com

https://nny-na.org

315-847-3842

❱ N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using.

Prevention Network

906 Spencer St., Syracuse, NY 13204 315-471-1359

❱ www.preventionnetworkcny.org

❱ Prevention Network offers multiple in-person and virtual services to work towards educating the community about the risks associated with substance misuse, problem gambling, and more. services available include prevention education, family support to help with all stages of substance use disorder, smart recovery, Narcan training, parenting classes, as well as custom programs to meet individual and organization needs. For a full list of services offered, information and resources, please visit PreventionNetworkCNY.org

Tully Hill Treatment and Recovery

P.O. Box 1116  5821 Route 80 , Tully, NY 13159  315-696-6114, 1-800-456-6114

❱ www.tullyhill.com

❱ Tully Hill is a 501(c)(3) nonprofit treatment facility whose mission is to provide appropriate, cost-effective care of the highest quality to persons with substance use disorder and their families to achieve

and maintain sobriety. Located 14 miles south of Syracuse, and embracing the 12-step philosophy, Tully Hill’s bio-psychosocial-spiritual model of treatment offers a wide range of individualized services that provide patients, families and significant others with the tools necessary for a productive, joyful and sober lifestyle. Tully Hill provides admission screening service 24 hours a day, seven days a week.

SUICIDE PREVENTION

988 Suicide and Crisis Lifeline

Call or text 988

❱ www.fcc.gov/988-suicide-and-crisislifeline

❱ The 988 Suicide and Crisis Lifeline –previously known as the National Suicide Prevention Lifeline – provides 24/7, confidential support to people in suicidal crisis or mental health-related distress. It is a national network of more than 200 crisis centers that helps thousands of people overcome crisis situations every day. These centers are supported by local and state sources as well as the Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration (SAMHSA).

❱ • Help for Veterans: For calls, pressing “1” after dialing 988 will connect you directly to the Veterans Crisis Lifeline which serves the nation’s Veterans, service members, National Guard and Reserve members, and those who support them. For texts, continue to text the Veterans Crisis Lifeline short code: 838255.

American Foundation for Suicide Prevention

Greater Central NY Chapter

The Survivor Outreach Program

P.O. Box 74 , Freeville, NY 13068  315-664-0346; 888-333-AFSP (2377)

Suicide and Crisis Lifeline: 988  Karen Heisig: kheisig@afsp.org

❱ www.afsp.org

❱ The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as “More Than Sad” which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and “Talk Saves Lives,” a general education program

that teaches individuals how to recognize warning signs and risk factors for suicide as well as how to have a conversation when they’re concerned about someone.

Clear Path for Veterans

1223 Salt Springs Road, Chittenango, NY 13037 315-687-3300

❱ info@clearpathforvets.com

❱ www.clearpath4vets.com

❱ Clear Path for Veterans is a non-profit organization, serving as a hub of information, programs, and resources that empower veterans, military members, and their families. Through supportive community, programming, and direct services, Clear Path’s mission is to enrich the lives of veterans while addressing the wellness and social issues they face. Programs include Wellness and Integrative medicine, canine, peer mentoring, employment services, social engagement, and family programming. Clear Path for Veterans provides services across 33 counties in New York state, and its community-based center located in Chittenango is a retreat-style building on a 78-plus acre wooded lot with a spectacular scenic overlook.

Contact Hotline

Onondaga County

315-251-0600

Cayuga County

877-400-8740

Suicide and Crisis Lifeline: 988

❱ www.contactsyracuse.org

❱ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

Onondaga County Health Department – Mental Health and Substance Use Initiatives

John H. Mulroy Civic Center

421 Montgomery St., 12th floor

Syracuse, NY 13202

315-435-3280

❱ http://ongov.net/health/opioids/NaloxoneTraining.html

❱ The Mental Health and Substance Use Initiatives program offers free naloxone training and distribution for the community. Naloxone is a medication that can be administered to individuals who experi-

ence an opioid/heroin overdose, to prevent it from being fatal. The program also provides outreach and education, linkages to care, fentanyl test strips, and secondary syringe exchange services. Other initiatives include suicide prevention and trauma informed care efforts.

Veterans Administration OEF/OIF Suicide Prevention Program

620 Erie Blvd W, Syracuse, NY 13204 315-425-4400

❱ This program is currently provided to 220 OEF/OIF/OND era veterans with expanded services to include noncombat Veterans who were discharged from the military after 9/11/01 to ensure transitional needs are being, met regardless of combat service. TCM staff continue to support outreach events with National Guard and Reserve Units for pre-deployment and post-deployment, along with community and college events. Suicide prevention team provides telephone support and care coordination to Veterans who are experiencing suicidal ideation and/or crises. The suicide prevention team identifies veterans at risk for suicide, places an alert in CPRS and provides telephone outreach, ensuring that veterans are connecting to treatment.

SUPPORT GROUPS

ACR Health

• Main Office – Syracuse

627 W. Genesee St., Syracuse, NY 13204 315-475-2430

• Utica

287 Genesee St., Utica, NY 13501 315-475-2430

• Watertown

210 Court St., Watertown, NY 13601 315-475-2430

❱ www.acrhealth.org/

❱ ACR Health offers a variety of educational support groups to help individuals build skills and develop self-efficacy. Social support groups are available for LGBTQ+ youth/young adults and their families, people living with HIV/AIDS, as well as individuals who are HIV negative and seeking prevention education to reduce sexual risk.

❱ ACR Health services are offered to anyone without discrimination based on age, race, creed, color, gender, sexual orientation, economic status, political affiliation, marital status, or handicapped status. You will be treated with dignity and

respect. Your information is confidential and services are provided in strict accordance with state and federal laws. You will receive services in a reasonable and timely manner. ACR Health serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

American Cancer Society – Upstate New York

24-Hour Hotline: 1-800-227-2345

❱ www.cancer.org

❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance, lodging assistance, online support groups, and online peer support.

American Foundation for Suicide Prevention

Greater Central NY Chapter

The Survivor Outreach Program

P.O. Box 74 , Freeville, NY 13068  315-664-0346; 888-333-AFSP (2377)

Suicide and Crisis Lifeline: 988  Karen Heisig: kheisig@afsp.org

❱ www.afsp.org

❱ The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as “More Than Sad” which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and “Talk Saves Lives,” a general education program that teaches individuals how to recognize warning signs and risk factors for suicide as well as how to have a conversation when they’re concerned about someone.

Baldwinsville Addiction Awareness Group

Find on Facebook

This group supports and educates those who have an addiction and their loved ones.

Brain Injury Association of NYS

5 Pine West Plaza, Suite 506

Albany, NY 12205 518-459-7911

Family Helpline: 1-800-446-6443 https://bianys.org

❱ This organization offers a toll-free family help line, support groups, information and referral to all. The FACTS (Family, Advo -

cacy, Counseling and Training Services) Program offers advocacy and support in CNY and across the state. This program is for people who sustain a brain injury before age 22 and their families. Services include but are not limited to educational advocacy, navigation of systems, linkage with services and ongoing emotional support. To check out various support groups, visit the website.

The Brain Injury Coalition of Central New York Bi-Weekly

Support Group

❱ Email: braininjurycoalitioncny@gmail. com

❱ The organization is a community for survivors and those living with TBI/concussion, ABI/stroke, CTE, and their caregivers. The meetings allow guests to share experiences, questions, and stories, and will meet every other Tuesday from noon to 1:30 p.m. at Café Kubal, 343 Fayette St., Manlius. The group’s social media accounts are currently under construction.

Contact Hotline

Onondaga County 315-251-0600

Cayuga County 877-400-8740

Suicide and Crisis

❱ www.contactsyracuse.org

❱ Confidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling. Online emotional support, crisis intervention and suicide prevention. Live chat is available 24/7.

CNY ASA Spectrum Support Online Forum

4465 E. Genesee St., Dewitt, NY 13214 315-447-4466

❱ cnyasa@yahoo.com

❱ www.cnyasa.org/resouces

❱ CNY ASA Spectrum Support is a private Facebook page which serves as a resource for members to share resources, tips, strategies and support.

CNY Brain Aneurysm Campaign

braincny@gmail.com

Find on Facebook: www.facebook.com/braincny/

❱ The Joe Neikro Foundation is committed to supporting patients and aiding in the research, treatment and awareness of brain aneurysms, AVMs and hemorrhagic

strokes. Its goal is to raise awareness about the risk factors, causes and treatments of these conditions, while helping support the advancement of neurological research. Visit the Facebook site above for information on meetings.

Depression Bipolar Support Alliance (DBSA) of Central NY Support Group

AccessCNY

420 E. Genesee St., Syracuse, New York 13202 315-428-9366

❱ dbsacentralnewyork@gmail.com

❱ www.dbsacentralnewyork.org

❱ This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. This group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support. Although meetings are currently canceled, those interested can call 315-428-9366 for information.

EnMotion Support Group

Syracuse, NY 315-682-8723

❱ EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. Meetings are held monthly from April through December, and are in person, following CDC rules.

FEAT of CNY

7767 Oswego Road, Liverpool, NY 13088 315-761-6142

❱ info@featofcny.org

❱ www.featofcny.org

❱ Families for Effective Autism Treatment of CNY (FEAT CNY) is a nonprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD). Offers general support, fun events and awareness events training.

Hematology-Oncology Associates of CNY (HOA) Support Groups

5008 Brittonfield Pkwy., E. Syracuse, NY 13057 315-472-7504 ext. 1068

❱ www.hoacny.com/programs/social-work-

support-groups

❱ The website offers a wide range of support groups that are free and open to the public. Call for current meeting times and locations.

NAMI Syracuse, Inc.

917 Avery Ave., Syracuse, NY 13204 315-487-2085

❱ namisyracuse@namisyracuse.org

❱ namisyracuse.org

❱ NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a nonprofit grassroots, self-help organization of active and concerned families and friends of people who suffer from depression/bipolar disorder, serious and persistent psychiatric illness (most commonly schizophrenia), bipolar disorder (manic depression); and severe depression. The organization is dedicated to improving the lives of loved ones who have relatives with a brain disorder (mental illness), as well as mental health professionals, and all who share NAMI’s vision and mission. To find their support groups, www.velocityclinical.com

Velocity Clinical Research is committed to making clinical research studies succeed by generating high quality data, while providing exemplary individual care at every step. Our team achieves this goal by making sure quality of care as one of our highest obligations.

Our site participates in national and global research studies by partnering with specialists from all different backgrounds. Our team joins together to explore new medical treatments by conducting clinical research studies for investigational edications and diagnostic tools. Our site conducts multiple concurrent studies, all performed in accordance with mandatory guidelines.

Conveniently located in Central New York, our site offers ease of access from major highways and NYS Thruway. Our site offers free parking along with a commitment to providing individuals safety and data integrity through the duration of each research study.

Research Studies

Healthy Memory

Independent with self-care. No memory concerns outside of normal aging

Memory Loss/Mild Cognitive Impairment

Occasional forgetfulness or loss of shortterm memory that interferes with daily life. Possibly experiencing diminished thinking skills, ability to make sound decisions, or forgetting important information.

Fatty Liver

Non-alcoholic steatohepatitis (NASH) is a type of fatty liver disease characterized by inflammation of the liver and fat accumulation in the liver.

Vaccine

Utilize trained staff to administer vaccine(s) in accordance with the protocol of the research study.

go to namisyracuse.org/support-groups.

Ostomy Support Group

765 Irving Ave., Syracuse, NY 13210 315-470-7300

Contact us by email – ostomy@crouse.org –second Tuesday of the month

❱ www.crouse.org/mycrouse/resources/ support-groups/

❱ This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Monthly meetings are held on the second Tuesday of the month. Email the group at ostomy@crouse-org. to be placed on the contact list.

Peaceful Remedies

41 Lake St, McCrobie Building Oswego, NY 13126

❱ info@PeacefulRemediesOswego.com

❱ www.PeacefulRemediesOswego.com

❱ 315-203-6788

❱ Founded in 2015 in Oswego, Peaceful Remedies is improving the healing experience for those impacted by any life altering illness by bringing holistic options of therapy and support to individuals in a safe and peaceful environment.  Through events and programs, support services are provided that complement treatments, support caregivers, patients and their families.

Pink Champions Support Group

❱ www.upstate.edu/cancer/cancer-care/ programs/bcp/bcp-support-group.php

❱ Pink Champions is a breast cancer support group for men and women, regardless of diagnosis, stage or where you had your care. Caregivers and loved ones are also welcome. Those interested in receiving notifications of meetings and events can visit the website.

Pink Therapy Breast Cancer Support Group

315-470-8053

❱ www.crouse.org/breast-cancer-support

❱ A monthly support group in which women and men who have gone through the breast cancer experience can interact while staying active and informed. Sessions often include topics recommended

by the members, such as treatment, staying healthy and active, and participating in local events as a group. Call the number above for more information.

The Saint Agatha Foundation

c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pennsylvania 19046 1-888-878-7900

❱ saintagathafoundation@nptrust.org

❱ www.saintagathafoundation.org

❱ The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer patients. This organization helps individuals – particularly the under-insured and uninsured – in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.

Support Group for Recurrent & Metastatic Disease

Hematology-Oncology Associates of CNY (HOA)

5008 Brittonfield Pkwy., E. Syracuse, NY 13057  315-472-7504 ext. 1068

❱ www.hoacny.com

❱ This self-help, open support group is dedicated to providing guidance to those cancer patients with recurrent and metastatic disease. The unique aspects of this journey are explored with patients who are experiencing similar challenges. This group meets in person on the first and third Tuesday of each month from 4 p.m. to 5:30 p.m. in the third-floor board room at Hematology-Oncology Associates of CNY. It is facilitated by Pamela Coffey, LCSW-R. If you plan to attend, RSVP to 315-4727504 ext. 1068.

Stroke Support Group

315-464-2300

www.upstate.edu/stroke/after_stroke/supportgroup.php

Offered through Upstate Healthlink/Oasis www.upstate.edu/hospital/health/healthlink/ supportgroups.php

Contact: Carrie E. Garcia, M.S., CCC-SLP SpeechLanguage Pathologist  ❱ GarciaC@upstate.edu

❱ The Stroke Support Group offers education and support to patients, caregivers, family and friends affected by stroke. The meetings are held via Zoom from 5 to 6:30 p.m. on the third Thursday of each month,

unless it falls on a holiday.

Syracuse Huntington’s Disease Support Group

For meeting information, please reach out to John Mirabito at jmirabito1@twcny.rr.com or at 315656-8598 or 315-491-6510.

Trauma Survivors Network (TSN) Traumasurvivorsnetwork.org/trauma_centers/64

❱ Melaina King, BSN, RN, CCRN, TCRN: 315-464-4779 or Kingme@upstate.edu

❱ A community of patients and survivors looking to connect with one another and rebuild their lives after a serious injury. The underlying goal of the resources and programs is to ensure the survivors of trauma have a stable recovery and to connect those who share similar stories.

❱ TSN offers free virtual support groups, as well as “NextSteps,” a free online course to help survivors take their next steps in recovery. The group meets from 6:30 to 8 p.m. via Zoom on the last Wednesday of the month.

Triumph Over Stroke CNY

5000 Brittonfield Pkwy. , E. Syracuse, NY 13057 315-470-7479

❱ Triumph Over Stroke CNY, sponsored by Crouse Health, is a survivor-led group that was established in 2016. They offer support, educational resources, hope and understanding to fellow stroke survivors, family members, loved ones and caregivers. The meetings are the fourth Monday of each month from 6 to 7:30 p.m., using the hybrid model. For more information or to obtain Zoom credentials for the meetings, call 315-470-7479.

Unique Peerspectives Women’s Support Group

572 S. Salina St., Syracuse, NY 13202

315-802-7018

Katie Flaherty: 315-218-0800

Katie.Flaherty@accesscny.org

❱ www.accesscny.org/services/mental-health-services/unique-peerspectives/

❱ Unique Peerspectives is a peer support center that promotes self-help and alternatives to the mental health system. The center is dedicated to the philosophy of people helping people and to end the discrimination and abuse of people who use mental health services. It is a program of AccessCNY. Call 315-802-7018 for information.

Upstate Men to Men Prostate Cancer Support and Information Group

Offered through Upstate Healthlink/Oasis

❱ www.upstate.edu/cancer/cancer-care/ programs/prostate/men-to-men.php

❱ hlthlink@upstate.edu

VETERANS SERVICES

Betty and Michael D. Wohl Veterans Legal Clinic

Syracuse University College of Law

Dineen Hall

950 Irving Ave., Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291

❱ The Betty and Michael D. Wohl Veterans Legal Clinic provides representation to veterans and their families who are seeking benefits from the Department of Veteran Affairs (VA) or upgrading a military discharge through the various military branches. Students will engage in fact investigation, drafting persuasive letters and briefs to the various governmental agencies, and may have the opportunity to orally advocate for clients.

Catholic Charities of Onondaga County’s Supportive Services for Veteran Families

262 E Onondaga St., Syracuse, NY 13202 315-558-4387

❱ www.ccoc.us

❱ SSVF@ccoc.us

❱ This program helps find stable housing for low-income veteran families who are homeless or at risk of becoming homeless.

Clear Path for Veterans

1223 Salt Springs Road, Chittenango, NY 13037 315-687-3300

❱ info@clearpathforvets.com

❱ www.clearpath4vets.com

❱ Clear Path for Veterans is a non-profit organization, serving as a hub of information, programs, and resources that empower veterans, military members, and their families. Through supportive community, programming, and direct services, Clear Path’s mission is to enrich the lives of veterans while addressing the wellness and social issues they face. We take pride in providing them and the whole family with the opportunity to connect, restore, and grow. Programs include Wellness

and Integrative medicine, Canine, Peer Mentoring, Employment Services, Social Engagement, and Family Programming. Clear Path for Veterans provides services across 33 counties in New York state, and its community-based center located in Chittenango is a retreat-style building on a 78-plus acre wooded lot with a spectacular scenic overlook.

NYS Division of Veterans Services

1-888-838-7697

❱ veterans.ny.gov

❱ Ad advocacy agency for all veterans, service members and their families, the Division offers information on economic, medical and social benefits and services earned because of their military service. For more information or to find a nearby office, visit veterans.ny.gov.

New York State Lifetime Liberty Pass

New York State Parks , Albany, NY 12238

518-474-2324

TTY/TDD through 711 Relay Service

www.parks.ny.gov and www.dec.ny.gov

❱ accesspass@parks.ny.gov

❱ The pass permits New York State veterans with a 40 percent or greater service-connected disability, discounted use of parks, historic sites, and recreational facilities operated by the New York State Office of Parks, Recreation and Historic Preservation and the New York State Department of Environmental Conservation. For a description of these facilities, the application, qualifications, requirements, and guidelines, visit www.parks.ny.gov and/or www.dec.ny.gov.

Onondaga County Veterans Service Agency

10th Floor Civic Center

315-435-3219

❱ www.ongov.net/veterans/

❱ The mission for the Onondaga County Veterans Service Agency is to obtain funding, medical treatment or nursing home care for eligible veterans, their dependents or survivors which will enable them to continue their quality of life without resorting to Social Services funding. It also provides information, assistance and advocacy for claimants in actions or claims against the Department of Veterans Affairs (VA) or state and local veterans-related entitlements.

Operation Northern Comfort

❱ info@operationnc.org

❱ www.operationnc.org

❱ Facebook: OperationNoCo

❱ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing labor and resources for construction and repair to improve the environment of those in need. donations and support in any time of need. Recent projects have included rehabilitating homes for veterans. building ramps for those with disabilities, and constructing desks and bookshelves for students learning at home.

Syracuse VA Medical Center

800 Irving Ave., Syracuse, NY 13210-2716 315-425-4400

❱ www.va.gov/syracuse-health-care

❱ n addition to its medical and surgical services, the Syracuse VAMC offers a wide variety of services for veterans in the 13 counties in Central New York, including a 16-bed acute care psychiatric unit; 46-bed community living center; and a 21-bed spinal cord injury/disorder center. Programs offered include a mental health clinic, suicide prevention, and a wellness center. To find nearby VA locations, visit www.va.gov and click on Find a VA location.

Veterans Administration OEF/OIF Suicide Prevention Program

620 Erie Blvd W, Syracuse, NY 13204 315-425-4400

❱ This program is currently provided to 220 OEF/OIF/OND era veterans with expanded services to include noncombat veterans who were discharged from the military after 9/11/01 to ensure transitional needs are being, met regardless of combat service. TCM staff continue to support outreach events with National Guard and Reserve Units for pre-deployment and post-deployment, along with community and college events. Suicide prevention team provides telephone support and care coordination to veterans who are experiencing suicidal ideation or crises. Suicide prevention team identifies Veterans at risk for suicide, places an alert in CPRS and provides telephone outreach, ensuring that Veterans are connecting to treatment.

Veterans Crisis Line

Call 988 and Press 1

Text message to 838255

TTY: use your preferred relay service or dial 711 then 1-800-273-8255

❱ Chat online: https://www.veteranscrisisline.net and click on Chat

❱ The crisis line serves veterans, service members, National Guard and Reserve members

Veterans Hospital Referral, part of the YMCA’s Referral Programs

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ If you are under the care of one of this referring provider, please let the provider know that you are interested in receiving a referral to the Y.

❱ The YMCA of Central New York teamed up with the VA to establish a patient Step Down referral program. With this relationship, VA patients can go to any of the participating YMCAs in the greater Syracuse area and meet with a wellness staff member to assist in meeting their wellness goals with a referral from their VA Hospital program provider.

VOLUNTEERING

AARP

888-687-2277

Aarp.org/volunteer

Click on Programs tab to learn more about various volunteer roles.

RSVP of Oswego County

SUNY Oswego

34 E. Bridge St., Oswego, NY 13126 315-312-2317

rsvp@oswego.edu

❱ www.oswego.edu/obcr/retired-and-senior-volunteer-program

❱ Retired and Senior Volunteer Program (RSVP) of Oswego County is a non profit organization, federally funded by AmeriCorps and locally funded by The NYS Office for the Aging, SUNY Oswego and the United Way of Greater Oswego County. RSVP of Oswego County’s mission is to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55+, while responding

to the priority needs of the community. Partnering with 40+ organizations in Oswego County, adults age 55+ can choose how they want to support and engage with their community through volunteer work. Volunteer opportunities include, but are not limited to, instructing classes on the prevention or delay of osteoporosis through strength training, balance training and falls prevention, environmental stewardship, serving at food pantries, or through home-delivered meals, veteran’s support services, youth mentorship, preparing tax returns, and instructing driver safety courses through a partnership with AARP, among many others.

Catholic Charities

A wide variety of service volunteering opportunities

• Cortland County

www.ccocc.org/get-involved

607-756-5992

• Onondaga County

www.ccoc.us

315-424-1800

volunteer@ccoc.us

www.ccoc.us/volunteer

• Catholic Charities of Oneida/Madison Counties

www.catholiccharitiesom.org/volunteer

315-724-2158

• Catholic Charities of Oswego County

www.ccoswego.com/under-volunteer

315-598-3980

Volunteer CNY

980 James St., Syracuse, NY 13203

315-428-2211

❱ www.volunteercny.org

❱ VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Driven by United Way of Central New York, the site collaborates with a network of United Way affiliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

VA Syracuse Health Care, Syracuse

315-425-4681; 315-425-4898; 315-425-4317

❱ Volunteers provide a wide range of supplemental support and financial assistance to programs for veteran patients throughout the year.

WEIGHT LOSS SURGERY

William A. Graber, M.D. Weight Loss Surgery

Onondaga County

104 Union Ave., Suite 809, Syracuse, NY 13203

315-477-4740

Toll Free: 877-269-0355

Oneida County

125 Business Park Drive, Suite 150 Utica, NY 13502

315-235-2540

❱ www.drgrabermd.com

❱ This organization is a weight loss surgery practice with over 15 years’ experience serving the healthcare needs of thousands throughout Central New York. Their board-certified surgeons specialize in laparoscopic bariatric surgery and perform 1,000 weight loss surgeries each year. Surgeries are performed at St. Joseph’s Hospital Health Center in Syracuse and Mohawk Valley Health System in Utica/New Hartford – Metabolic and Bariatric Surgery

Accreditation and Quality Improvement Program (MBSAQIP) accredited centers. William A. Graber, MD, PC continues to maintain the highest standards in surgical techniques and practice standardization – their vast experience has resulted in a dependable program with excellent outcomes.

WELLNESS PROGRAMS

Empower Parkinson, Inc / Rock Steady Boxing

604 Old Liverpool Rd (rear of bldg.) Liverpool, NY 13088 315-729-7178

❱ https://empowerparkinson.org

❱ Empower Parkinson provides exercise and activities, support groups, education and social events for people with Parkinson’s disease, their families, care partners and friends. Programs includie boxing, balance exercise and aerobic conditioning and are supported by medical literature. Empower Parkinson’s mission is to provide a holistic program of wellness and prevention in the care of people with Parkinson’s disease through a multidisciplinary evidenced based approach conducted in a supportive environment that empowers our participants with the ability to fight back and maintain their functional ability

Oswego Health’s Diabetes Education Program

315-349-5513

❱ Oswego Health’s certified diabetes educator offers convenient one-on-one counseling sessions for those needing support for this disease. All programs are recognized by the American Diabetes Association. Diabetes educator offers insulin pump training; health/diabetes education; group classes, upon request; and free support groups.

YMCA’s Aquatic Arthritis Management

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ This program takes arthritis prevention into the shallow end of a warm pool, where the temperature soothes, and the water helps support body weight. Participants increase their range of motion in a friendly, comfortable environment, even if they don’t know how to swim. This program also helps people with other motion-limiting conditions, such as gout, osteoporosis, fibromyalgia, lupus, scleroderma, Raynaud’s phenomenon, bursitis and tendonitis. The program has a specific intake/ sign-up procedure so membership would be addressed in that process.

YMCA’s Blood Pressure Self-Monitoring

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ One in three American adults have high blood pressure, but only about half of people with high blood pressure have their condition under control. This program focuses on regular monitoring of one’s blood pressure at home using proper measuring techniques, individualized support and nutrition education in an effort to reduce blood pressure and improve their quality of life. The program has a specific intake/ sign-up procedure so membership would be addressed in that process.

YMCA’s Diabetes Prevention Program

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ The YMCA’s diabetes prevention program helps adults at high risk of developing type 2 diabetes reduce their risk by taking steps that will improve their overall health and well-being. This program is based on the landmark diabetes prevention program (DPP), led by the National Institutes of Health (NIH), in collaboration with the CDC.

YMCA’s Healthy Back Program

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ The YMCA’s Healthy Back programs help participants avoid back pain and find relief for existing pain. Education combined with relaxation exercises strengthen and protect the back, keeping it healthy. The program has a specific intake/signup procedure so membership would be addressed in that process.

YMCA’s Salsa, Sabor y Salud

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ Salsa, Sabor y Salud builds on rich traditions and values of Hispanic and Latino cultures to help families adopt and maintain healthy lifestyles. Families participate in 8 weekly group sessions that help them make healthier food choices and incorporating physical activity into their routines. The program is offered in partnership with the National Latino Children’s Institute (NLCI) and Kraft Foods and addresses the growing obesity rates and inactivity levels among Latino children in America. The program has a specific intake/signup procedure so membership would be addressed in that process.

YMCA’s Walk with Ease

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ The YMCA of Central New York offers the Arthritis Foundation Walk with Ease Program, a six-week group exercise program that can reduce pain and improve overall health. Learn how to walk safely and comfortably, while improving your flexibility, strength, and stamina! If you can be on your feet for 10 minutes without increased pain, you can have success with

Walk with Ease.

YMCA’s Referral Programs

340 Montgomery St., Syracuse, NY 13202

Intake Coordinator: 315-474-6851

❱ intake@ymcacny.org

❱ If you are under the care of one of these referring providers, please let the provider know that you are interested in receiving a referral to the Y.

• Crouse Hospital Referral

❱ The YMCA of Central New York works with area providers to offer customized care for adults and families. Offices of Crouse Weight Loss, Spine Care Center, and Post-Partum Support Program refer patients to the YMCA to enjoy an eightweek membership at the YMCA. YMCA staff members will work with them to create a customized experience for them and their families to help them all meet your wellness goals. The program has a specific intake/sign-up procedure so membership would be addressed in that process.

• Diabetes Management Referral

❱ The YMCA of Central New York works with the Joslin Diabetes Center to provide customized care for patients eager to continue their health and wellness journey. Joslin patients can enjoy an 8-week trial wellness membership at the YMCA of Greater Syracuse. YMCA wellness staff members will work with you to create a customized program to help you meet your wellness goals. The program has a specific intake and sign-up procedure so membership would be addressed in that process.

• NY Spine and Wellness

❱ The YMCA of Central New York is partnering with NY Spine & Wellness to provide a customized wellness program. This program will be set up to meet your wellness goals under safety guidelines established by your physician and/or physical therapist.

• Physical Therapy Referral

❱ The YMCA of Central New York, Oswego and Fulton YMCA’s partner local orthopedics, chiropractors, and physical therapists to provide customized care for patients eager to continue their recovery. Through these partnerships, patients can enjoy an

eight- week trial wellness membership at the YMCA of Central New York, Oswego or Fulton YMCAs. YMCA wellness staff members will work with you and provider to create a customized program to help you meet your wellness goals. The program has a specific intake/sign-up procedure so membership would be addressed in that process.

• Women’s Health

❱ The YMCA of Central New York partnered with Cathy J. Berry MD Associates to provide a customized program for patients eager to jumpstart their wellness goals. Through this partnership, Cathy J. Berry MD Associates patients can enjoy an eightweek trial wellness membership at the YMCA of Central New York. YMCA wellness staff members will work with you and your provider to create a customized program to help you meet your wellness goals.

WOMEN’S SERVICES

The Centers for Reproductive Health at Oswego County Opportunities

Fulton/Mexico Office: 315-598-4740

Oswego/SUNY Oswego Office: 315-342-0888

❱ Providing reproductive health services for all, including annual GYN wellness exams, breast and cervical cancer screenings, birth control, STD testing and treatment, HIV testing and counseling, pregnancy testing, emergency contraception, and referrals.

❱ Fulton Office is open Monday, Wednesday, and Thursday from 8 am to 4:30 p.m., Tuesday from 9 am to 5:30 p.m.; Friday from 8:30 am to 4:30 p.m.; and Saturday appointments are available.

❱ Oswego Office is open Mondays from 10 a.m. to 6 p.m.; Tuesday and Wednesday from 8 am to 4:30 p.m.; Thursday from 8 a.m. to 4 p.m.; and Friday from 8 a.m. to 12:30 p.m..

❱ Appointments available in Mexico and SUNY Oswego (students only) locations.

Liberty Resources Integrated Health Care

• Syracuse

1045 James St. , Syracuse, NY 13203 315-472-4471

❱ www.Liberty-Resources.org

❱ Liberty Resources Integrated Health

Care team provides comprehensive women’s health care at every stage of life. Care includes: annual check-ups, clinical breast exams, pap smears- cervical cancer screening, human papilloma virus (HPV) vaccination, risk assessment for osteoporosis, sexual health counseling, adolescence gynecologic, perimenopause, menopause and post menopause, contraception and family planning, screening and treatment for gynecological conditions.

Onondaga County Health Department –Cancer Services Program

John H. Mulroy Civic Center 421 Montgomery St., 9th Floor Syracuse, NY 13202 315-435-3653

❱ www.ongov.net/health/cancerscreening. html

❱ The Cancer Services Program (CSP) offers free breast, cervical, and colorectal cancer screenings and diagnostic services for those without health insurance. Screening services are provided at a variety of convenient locations throughout Onondaga County.

Onondaga County Health Department –Home Visits

John H. Mulroy Civic Center  421 Montgomery St., 9th Floor  Syracuse, NY 13202  Phone: 315-435-2000

❱ www.ongov.net/health/visits.html

❱ The Healthy Families program provides home visits to pregnant and parenting families and their babies. There is no fee for this program. Home visits are made by nurses, outreach workers, and social workers, and include health screenings and education about pregnancy, breastfeeding, safe sleep, family planning, nutrition, baby care, growth and development, and other topics.

Onondaga County Health Department –Syracuse Healthy Start

John H. Mulroy Civic Center, 9th Floor 421 Montgomery St., Syracuse, NY 13202 Phone 315-435-2000

❱ www.ongov.net/health/syracusehealthystart.html

❱ Healthy Families home visiting services are a team of community health workers, nurses, educators, social workers and

doulas, working together to help moms and dads have healthy babies, while supporting overall family health. Services are free, confidential, and voluntary. The team offers home visitation, working with the entire family before, during, and after pregnancy, helping to make connections to services in the community. These services may include medical care, temporary assistance, food stamps (SNAP), WIC, and health insurance; diapers, pack-and-plays, breast pumps, and other items necessary for family health.

Onondaga County Health Department – Women, Infants and Children (WIC) Program

307 Gifford St., Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children who are up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both the Gifford Street site, and at Destiny Christian Center, Turtle St.).

OPTIONS-Perinatal & Infant Community Collaborative

Oswego County Opportunities, Inc.

10 George St., Oswego, NY 13126

315-342-0888 option 6

Submit referrals by:

Fax: 315-207-2754 or email: options@oco.org

❱ @OCOoptions (Facebook)

❱ OPTIONS Community Health Workers assists adults and youth in gaining healthcare, connecting to community resources, and other services that help to increase healthy birth outcomes. Staff are able to meet people wherever they are comfortable, in their home, the community, in the office, or other safe settings. Youth participants are assisted with educational attainment, job readiness, parenting and life skills. Youth who are disconnected from school are supported through advocacy and tutoring. DADS helps young fathers learn about their rights and responsibili-

ties. All programs strive to give participants the tools and education necessary to accomplish their goals. Home visiting and in-person breastfeeding support is offered by certified lactation counselors. Transportation, bus passes, safe sleep education, parenting groups, infant care groups, pack-and-play and other items may be given on a case-to-case basis if eligible.

WOMEN — BREAST-FEEDING SUPPORT

See the WIC programs listed above for additional breastfeeding support programs.

Cornell Cooperative Extension of Oswego County

3288 Main St., Mexico, NY 13114

315-963-7286

❱ www.thatscooperativeextension.org

❱ Offers an in-home breastfeeding support program by certified breastfeeding -lactation-nutrition specialists. The program runs one hour a week for six weeks and includes nutrition education. The program is expected to resume in early 2023. Call the number above for more information.

La Leche League of Syracuse

315-623-0555

www.lllny.org

❱ lllofliverpool@gmail.com

❱ facebook.com/lllSyracuse

❱ Free, peer-to-peer breastfeeding help in the greater Syracuse area. Phone support, zoom meetings and meet-ups. Those who support breastfeeding families are welcome.

Madison County Breastfeeding Connections Cafe

315-361-2065

❱ The Café is open the first and third Fridays from 1 to 2 p.m. and offers pregnant families with professional breastfeeding support and opportunities to talk with other moms; check baby’s weight and milk intake and connections to community resources. The baby’s weigh station, through Oneida Health, 601 Seneca St., is on Monday and Friday afternoons, by appointment only. Call to schedule those appointments.

OPTIONS-Perinatal & Infant Community Collaborative

Oswego County Opportunities, Inc.

10 George St, Oswego, NY 13126

315-342-0888 option 6

Submit referrals by: Fax: 315-207-2754 or email: options@oco.org

❱ @OCOoptions (Facebook)

❱ OPTIONS Community Health Workers assists adults and youth in gaining healthcare, connecting to community resources, and other services that help to increase healthy birth outcomes. Staff are able to meet people wherever they are comfortable, in their home, the community, in the office, or other safe settings.

Oswego County Breastfeeding Coalition

Mother Earth Baby

145 W. Bridge St., Oswego, NY 13126 315-216-4622

❱ Find them on Facebook at Oswego County Breastfeeding Coalition

❱ The Oswego County Breastfeeding Coalition promotes, protects, educates and empowers breastfeeding families in the community. Its goal is to increase the awareness of support services available to mothers in Oswego County, and it would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

REACH CNY, Inc.

1010 James St., Syracuse, NY 13203 315-424-0009

❱ execdir@reachcny.org

❱ www.reachcny.org

❱ REACH CNY, Inc. hosts free breastfeeding support groups located throughout Oswego County. Due to the COVID-19 pandemic, the Breastfeeding Cafes are only virtual, but some hybrid options are expected soon. Visit the Facebook page @BreastfeedingCafesofOswegoCounty for more details as they become available, or call the program coordinator at 315802-1467. Breastfeeding Cafés of Oswego County are brought to you by REACH CNY, Inc. in collaboration with Oswego County Health Department, OCO WIC, OCO OPTIONS, Oswego Health, Cornell Cooperative Extension of Oswego County, Pregnancy Care Center, Mother Earth Baby, Integrated Community Planning and the Oswego County Breastfeeding Coalition.

This project is funded in part through a community grant from Excellus BlueCross BlueShield.

Women, Infants and Children (WIC)

❱ The program’s goal is to improve and the health and nutrition of moms and children. Those pregnant, nursing, or caring for children under the age of 5, may qualify to receive the benefits of WIC. To learn more about area WIC sites, visit www.wicstrong. com; click on Find A WIC Office and then select your county of residence from the list provided.

Onondaga County Health Department – Women, Infants and Children (WIC) Program

307 Gifford St., Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants and children who are up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the County including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse (at both the Gifford Street site, and at Destiny Christian Center, Turtle Street).

Oswego County WIC Program located in the Oswego Health Center

10 George St., Suite 400 , Oswego, NY 13126 Phone 315-343-1311

Fax 315-343-9504

Email wic@oco.org

❱ www.oco.org/Health-services/wic

❱ WIC is a supplemental food and nutrition program serving pregnant, breastfeeding or up to 6 months postpartum women, infants and children up to age 5. WIC has 8 clinic locations throughout the county for your convenience. WIC offers a wide variety of breastfeeding support services and nutrition education topics, offered by expert and friendly staff. WIC now offers an EBT (electronic benefits transfer) card, on which food benefits will be loaded and can be used at any participating stores.

Everyone deserves to be cared for and to live well. So at Excellus BlueCross BlueShield, we’re more focused than ever on making care more accessible in the communities we serve. Through affordable plan options, community investments, partnerships and education, we’re working to address inequities that made care feel out of reach for too many people, for far too long. That way, everybody benefits.

When we make health equity a priority, EVERYBODY BENEFITS