Colliers India Office Services Capability Brochure

Page 1

OFFICE SERVICES India


Getting to know us

Your experts in tenant representation

Colliers International is the leader in global real estate services defined by its spirit of enterprise. Through a culture of service excellence and client engagement, we have integrated the resources of real estate specialists worldwide to accelerate the success of our partners. Our India Office Services team comprises of expert deal

Our tenant representatives advise our clients’ on prospective developments in the market, rental rates and lease conditions to see them through bull’s eye resolutions in the shortest possible time frame and under the best possible terms. Whether our clients require assistance in managing a large portfolio or signing a lease only once or twice in a decade, our tenant representation teams are experts at crafting real estate strategies to suit their current and future needs.

makers, dedicated to offer comprehensive yet customised commercial office services. We aim to meet specific requirements of tenants and owner occupiers spanning local and global markets and different sectors including IT / ITeS, BFSI, Consulting, Healthcare, Consumer Goods etc.

We work to understand our clients’ business strategy, competitors and industry drivers that can influence their

choice of space, location, functionality, flexibility and cost. We add value at every step by: • Guiding stakeholders through the needs evaluation and selection process; • Providing in-depth analysis of market conditions and trends to structure the most beneficial contract; and • Identifying potential hurdles and mistakes to keep our clients’ relocation, renewal or refurbishment process on target with minimal disruption to their business and productivity.

Tenant

Real Estate Consultancy in India normally ends up with brokering but at Colliers, we have authentic professional consultants who lead their squads with supreme zeal. This reflects the story of flying birds team work. – Sandeep Thakur, Chairman & MD, ETT Ltd. P. 2 Office Services India

Landlord

Knowledge gap filled through: • Best market practices • Well researched database • Transparent relationships Colliers International P.3


Getting to know us

Your experts in tenant representation

Colliers International is the leader in global real estate services defined by its spirit of enterprise. Through a culture of service excellence and client engagement, we have integrated the resources of real estate specialists worldwide to accelerate the success of our partners. Our India Office Services team comprises of expert deal

Our tenant representatives advise our clients’ on prospective developments in the market, rental rates and lease conditions to see them through bull’s eye resolutions in the shortest possible time frame and under the best possible terms. Whether our clients require assistance in managing a large portfolio or signing a lease only once or twice in a decade, our tenant representation teams are experts at crafting real estate strategies to suit their current and future needs.

makers, dedicated to offer comprehensive yet customised commercial office services. We aim to meet specific requirements of tenants and owner occupiers spanning local and global markets and different sectors including IT / ITeS, BFSI, Consulting, Healthcare, Consumer Goods etc.

We work to understand our clients’ business strategy, competitors and industry drivers that can influence their

choice of space, location, functionality, flexibility and cost. We add value at every step by: • Guiding stakeholders through the needs evaluation and selection process; • Providing in-depth analysis of market conditions and trends to structure the most beneficial contract; and • Identifying potential hurdles and mistakes to keep our clients’ relocation, renewal or refurbishment process on target with minimal disruption to their business and productivity.

Tenant

Real Estate Consultancy in India normally ends up with brokering but at Colliers, we have authentic professional consultants who lead their squads with supreme zeal. This reflects the story of flying birds team work. – Sandeep Thakur, Chairman & MD, ETT Ltd. P. 2 Office Services India

Landlord

Knowledge gap filled through: • Best market practices • Well researched database • Transparent relationships Colliers International P.3


Simple yet comprehensive steps towards your business goals We arrive at the committed best solutions through our integrated offering of expertise from all of our service lines and robust processes that control all elements impacting the project. We recognise that exceptional results require more than just transactional expertise. That is why we have built an integrated platform of complementary services to achieve our clients’ goals. Our tenant representation process consists of four steps that allow a thorough assessment of the situation and result in a customised business solution for the client.

We aim to give our clients’ business every advantage in today’s competitive marketplace and exceed expectations everytime. P. 4 Office Services India

Analyse & formulate strategy

Create project team Define project objectives and critical success factors Understand client needs space planning / work space ratio / building criteria / IT requirements etc. Discuss market conditions Identify the best strategy and chart out a project timeline to align with clients’ business objectives

Develop solutions

Brainstorm all possible scenarios and identify suitable solutions Site inspections with the client Shortlist preferred options using our Site Selection Matrix

Negotiations, approval & legal documentation

Post occupancy follow up

Collect and analyse the proposals

Provide lease / sale abstract and summary

Negotiate with landlords & sellers on all required terms

Review transaction with client against stated goals and critical success factors

Submit all analyses and summary of process for decision-making

Perform financial and occupational analysis

Discuss recommendations and seek alignment with stakeholders

Send request for proposal (RFP) / request for quotation (RFQ)

Finalise commercial and non-commercial lease / sale terms

Monitor lease / sale performance Continue to provide market updates Review future opportunities

Very happy with the proactive support rendered by Colliers. They patiently helped us go through 25+ properties exhaustively until we made the right decision. The support continued all through to finalising the registration formalities efficiently. A professionally pleasant experience. Kudos to your team! Keep up the good work! – Ajit B. Menon, Head Administration & Facilities, FLSmidth Pvt. Ltd.

Colliers International P.5


Simple yet comprehensive steps towards your business goals We arrive at the committed best solutions through our integrated offering of expertise from all of our service lines and robust processes that control all elements impacting the project. We recognise that exceptional results require more than just transactional expertise. That is why we have built an integrated platform of complementary services to achieve our clients’ goals. Our tenant representation process consists of four steps that allow a thorough assessment of the situation and result in a customised business solution for the client.

We aim to give our clients’ business every advantage in today’s competitive marketplace and exceed expectations everytime. P. 4 Office Services India

Analyse & formulate strategy

Create project team Define project objectives and critical success factors Understand client needs space planning / work space ratio / building criteria / IT requirements etc. Discuss market conditions Identify the best strategy and chart out a project timeline to align with clients’ business objectives

Develop solutions

Brainstorm all possible scenarios and identify suitable solutions Site inspections with the client Shortlist preferred options using our Site Selection Matrix

Negotiations, approval & legal documentation

Post occupancy follow up

Collect and analyse the proposals

Provide lease / sale abstract and summary

Negotiate with landlords & sellers on all required terms

Review transaction with client against stated goals and critical success factors

Submit all analyses and summary of process for decision-making

Perform financial and occupational analysis

Discuss recommendations and seek alignment with stakeholders

Send request for proposal (RFP) / request for quotation (RFQ)

Finalise commercial and non-commercial lease / sale terms

Monitor lease / sale performance Continue to provide market updates Review future opportunities

Very happy with the proactive support rendered by Colliers. They patiently helped us go through 25+ properties exhaustively until we made the right decision. The support continued all through to finalising the registration formalities efficiently. A professionally pleasant experience. Kudos to your team! Keep up the good work! – Ajit B. Menon, Head Administration & Facilities, FLSmidth Pvt. Ltd.

Colliers International P.5


Our eyeglass approach towards enchancing your business productivity As a tenant, well-appointed office premises will add value to your business in many ways. They can amplify your brand, energise your work environment and boost productivity. At Colliers, our Office Services team adopts an occupier-focused approach to all of our assignments. By taking the time to truly appreciate your corporate culture, human capital and business goals from the start, we work with you to align your business objectives with the resources in hand. We understand that every business is unique and approach each assignment in a highly customised way. Our experience, knowledge and consultative processes enable you to make informed decisions every step of the way.

Getting it right from the start Working with Colliers’ professionals saves you the time and confusion of dealing with multiple agents, landlords or consultants. Our comprehensive database contains information on every office listing, agent

P. 6 Office Services India

and landlord, providing exhaustive data about every opportunity that fits your requirements. Our market knowledge provides forward-looking analysis to help you take advantage of trends, and we offer a single point of accountability for your project to connect all of the specialists available to serve you.

Taking a 360° approach Our Office Leasing expertise is well complemented by our in-house Fit-Out Project Management and Facilities Management services. The holistic leasing process takes into account both the present and future needs of your business to ensure your decisions are future-proof and optimised.

market activity. Our professional insights and advice on negotiating leases have ensured value in the decisions of many of our loyal clients.

Performance guaranteed Achieving your objectives is our top priority. We practice a performance-based approach that links our fees to what we achieve for you. There is nothing better than obtaining feedback from our clients to maintain our high standards in service excellence and knowledge satisfaction. We conduct client satisfaction surveys after every delivery and consistently achieve a score of over 80%. Be assured that we are here for you when it matters most.

We maximise the performance of our clients’ assets through proactive and market leading engagement strategies.

Connected to real-time market insights Through our diverse relationships with both landlords and tenants, we are in a position to be your gateway to real-time

Colliers International P.7


Our eyeglass approach towards enchancing your business productivity As a tenant, well-appointed office premises will add value to your business in many ways. They can amplify your brand, energise your work environment and boost productivity. At Colliers, our Office Services team adopts an occupier-focused approach to all of our assignments. By taking the time to truly appreciate your corporate culture, human capital and business goals from the start, we work with you to align your business objectives with the resources in hand. We understand that every business is unique and approach each assignment in a highly customised way. Our experience, knowledge and consultative processes enable you to make informed decisions every step of the way.

Getting it right from the start Working with Colliers’ professionals saves you the time and confusion of dealing with multiple agents, landlords or consultants. Our comprehensive database contains information on every office listing, agent

P. 6 Office Services India

and landlord, providing exhaustive data about every opportunity that fits your requirements. Our market knowledge provides forward-looking analysis to help you take advantage of trends, and we offer a single point of accountability for your project to connect all of the specialists available to serve you.

Taking a 360° approach Our Office Leasing expertise is well complemented by our in-house Fit-Out Project Management and Facilities Management services. The holistic leasing process takes into account both the present and future needs of your business to ensure your decisions are future-proof and optimised.

market activity. Our professional insights and advice on negotiating leases have ensured value in the decisions of many of our loyal clients.

Performance guaranteed Achieving your objectives is our top priority. We practice a performance-based approach that links our fees to what we achieve for you. There is nothing better than obtaining feedback from our clients to maintain our high standards in service excellence and knowledge satisfaction. We conduct client satisfaction surveys after every delivery and consistently achieve a score of over 80%. Be assured that we are here for you when it matters most.

We maximise the performance of our clients’ assets through proactive and market leading engagement strategies.

Connected to real-time market insights Through our diverse relationships with both landlords and tenants, we are in a position to be your gateway to real-time

Colliers International P.7


We do business where you do business

National Director I India

Vikas Kalia National Director

George McKay South Asia Director Brings 27 years of senior commercial brokerage, consulting & management experience in North America & APAC. George has been driving key parts of Colliers’ strategic investment plans in APAC since 2002, including leadership roles for its Corporate and Occupier services groups and its Korea business. Since 2010, He has been heavily involved in South Asia markets. His portfolio has several industry big-wigs like Adobe, BASF, Cummins, GE, Honeywell, Orange, Red Hat, 3M.

Delhi Gurgaon

NOIDA Faridabad

Jaipur

Lucknow

Agra

Jodhpur

Rishav Vij Associate Director I Pune Has 12 years of elaborate experience, partnering with various stakeholders in the real estate industry to build strategies and relationships while swiftly ramping up transactions that are a holistic win for clients. Barclays, DBS Bank, IBM, Nvidia, Symantec and Wipro are just a hint to his portfolio.

Brings to the table, 21 years of experience including a decade-long aggressive and successful brokerage journey. Vikas has diverse experience in acquisitions, leasing and sales of properties. Needless to mention, a prestigious line-up of clients with Alstom, Autodesk, BHP Billiton, GE, Ikea and Microsoft to name just a few.

Amristar Jallandhar Ludhiana Chandigarh

Siliguri

Kanpur

Guwahati

Swapan Dutta Senior Associate Director I Kolkata

Udaipur Asansol

Ahmedabad

Kolkata Kharagpur

Surat Nagpur Nashik

Aurangabad

Bhubaneswar

Has a work experience of 20 years with extensive experience in the real estate industry. He has been associated with many remarkable transactions in commercial leasing of which Cognizant Technologies, HDFC, ITC, KPMG, Nomura and TCS are just a few names under the spotlight.

Mumbai Pune

Goutam Chakraborty Director I Bangalore and Hyderabad Over 22 years of close-range work experience has brought Goutam to build strong foundations with several industry bigwigs like 3M, Adobe, PMC Sierra, Tesco, Texas Instruments, Wipro and the like. He has substantially contributed to a wide array of industry sectors like IT / ITES, Logistics, Retail, Banks and Financial Institutions, Pharmaceutical etc.

Sholapur

Kaushik Reddy Director I Chennai

Kohlapur Hyderabad

With 13 years of experience, Kaushik is an achiever in the domestic and international domains of commercial real estate. He has strong real estate account management experience spanning renewals, relocation & consolidation & dispositions. His clients include British Telecom, Faurecia, FirstSource, Frost & Sullivan, Nissan & Saint Gobain to name a few.

Goa Mangalore

Bengaluru Chennai

Mysore

Coimbatore Trichy Kochi

Colliers offices in India

Passion, expertise and commitment is what our people bring.

Office Services coverage in India

Thiruvananthapuram

P. 8 Office Services India

Colliers International P.9


We do business where you do business

National Director I India

Vikas Kalia National Director

George McKay South Asia Director Brings 27 years of senior commercial brokerage, consulting & management experience in North America & APAC. George has been driving key parts of Colliers’ strategic investment plans in APAC since 2002, including leadership roles for its Corporate and Occupier services groups and its Korea business. Since 2010, He has been heavily involved in South Asia markets. His portfolio has several industry big-wigs like Adobe, BASF, Cummins, GE, Honeywell, Orange, Red Hat, 3M.

Delhi Gurgaon

NOIDA Faridabad

Jaipur

Lucknow

Agra

Jodhpur

Rishav Vij Associate Director I Pune Has 12 years of elaborate experience, partnering with various stakeholders in the real estate industry to build strategies and relationships while swiftly ramping up transactions that are a holistic win for clients. Barclays, DBS Bank, IBM, Nvidia, Symantec and Wipro are just a hint to his portfolio.

Brings to the table, 21 years of experience including a decade-long aggressive and successful brokerage journey. Vikas has diverse experience in acquisitions, leasing and sales of properties. Needless to mention, a prestigious line-up of clients with Alstom, Autodesk, BHP Billiton, GE, Ikea and Microsoft to name just a few.

Amristar Jallandhar Ludhiana Chandigarh

Siliguri

Kanpur

Guwahati

Swapan Dutta Senior Associate Director I Kolkata

Udaipur Asansol

Ahmedabad

Kolkata Kharagpur

Surat Nagpur Nashik

Aurangabad

Bhubaneswar

Has a work experience of 20 years with extensive experience in the real estate industry. He has been associated with many remarkable transactions in commercial leasing of which Cognizant Technologies, HDFC, ITC, KPMG, Nomura and TCS are just a few names under the spotlight.

Mumbai Pune

Goutam Chakraborty Director I Bangalore and Hyderabad Over 22 years of close-range work experience has brought Goutam to build strong foundations with several industry bigwigs like 3M, Adobe, PMC Sierra, Tesco, Texas Instruments, Wipro and the like. He has substantially contributed to a wide array of industry sectors like IT / ITES, Logistics, Retail, Banks and Financial Institutions, Pharmaceutical etc.

Sholapur

Kaushik Reddy Director I Chennai

Kohlapur Hyderabad

With 13 years of experience, Kaushik is an achiever in the domestic and international domains of commercial real estate. He has strong real estate account management experience spanning renewals, relocation & consolidation & dispositions. His clients include British Telecom, Faurecia, FirstSource, Frost & Sullivan, Nissan & Saint Gobain to name a few.

Goa Mangalore

Bengaluru Chennai

Mysore

Coimbatore Trichy Kochi

Colliers offices in India

Passion, expertise and commitment is what our people bring.

Office Services coverage in India

Thiruvananthapuram

P. 8 Office Services India

Colliers International P.9


Representative clients A Global Technology Company Aeon Credit Service American Axle & Manufacturing

Flowcrete Fujifilm GAP GE

Our proven track record Maxim India Integrated Circuit Design Leading Automobile Company

Analog Devices

General Atlantic

Leading Business Services Provider

Applied Materials

German Centre For Industry and Trade

Leading Global Technology Company

Global Management Consulting Firm

Netmagic Solutions

Bosch

Global Technology Company

Onmobile

Breitling

GPX

British Telecom

Haldor Topsoe

Principal Retirement Advisors

Carrefour

Hatch Associates

Ramboll

Covidien

Heinz

Red Hat

Global Power Leader

Heurtey Petrochem

Redknee

Daimler India

Honeywell

Sahara

Dräexlmaier

IHS Parts Management

Saint-Gobain Research

Dura Automotive Systems

Japan External Trade Organisation

Samsung

Autodesk Bank Of Tokyo Mitsubishi UfJ Ltd.

Equant Technology Services Ericsson F L Smidth Faurecia Flextronics P. 10 Office Services India

Kennametal Kurtosys Systems Leading Global Software Company Max Therapy

Novo Nordisk

Colliers International represents dynamic and distinguished companies, from Fortune 500 brands with worldwide offices, to local, family-owned businesses. We aim to exceed our clients’ expectations for service and results, creating truly memorable experiences.

Highlights of our experience A GLOBAL TECHNOLOGY COMPANY Office leasing 1,25,000 SF I Multiple locations

ALSTOM

COVIDIEN

New lease acquisition

New office leasing & expansion

3,50,000 SF I NOIDA

1,09,318 SF I Multiple locations

DAIMLER INDIA

FIRST SOURCE

GAP

Office leasing

Office leasing

Relocation and expansion

3,025 SF I NCR

1,45,000 SF I Multiple locations

50,000 SF I NCR

LEADING GLOBAL MANAGEMENT CONSULTING FIRM

NALCO

PMC-SIERRA

Office leasing

Office leasing

50,000 SF I Pune

32,111 SF I Bengaluru

PMC-Sierra

SITEL State Government of Victoria Australia Technip KT Verizon Communications

Office leasing 40,000 SF I Multiple locations

VENDOR

SAHARA

SITEL

Office leasing

New office acquisition and renegotiation

3,55,000 SF I Mumbai

1,15,000 SF I Multiple locations

SMBC

BUYER

Various

Office leasing 30,000 SF I NCR

SERVICES Vendor representation (joint)

Vestas VENDOR

Colliers International P.11


Representative clients A Global Technology Company Aeon Credit Service American Axle & Manufacturing

Flowcrete Fujifilm GAP GE

Our proven track record Maxim India Integrated Circuit Design Leading Automobile Company

Analog Devices

General Atlantic

Leading Business Services Provider

Applied Materials

German Centre For Industry and Trade

Leading Global Technology Company

Global Management Consulting Firm

Netmagic Solutions

Bosch

Global Technology Company

Onmobile

Breitling

GPX

British Telecom

Haldor Topsoe

Principal Retirement Advisors

Carrefour

Hatch Associates

Ramboll

Covidien

Heinz

Red Hat

Global Power Leader

Heurtey Petrochem

Redknee

Daimler India

Honeywell

Sahara

Dräexlmaier

IHS Parts Management

Saint-Gobain Research

Dura Automotive Systems

Japan External Trade Organisation

Samsung

Autodesk Bank Of Tokyo Mitsubishi UfJ Ltd.

Equant Technology Services Ericsson F L Smidth Faurecia Flextronics P. 10 Office Services India

Kennametal Kurtosys Systems Leading Global Software Company Max Therapy

Novo Nordisk

Colliers International represents dynamic and distinguished companies, from Fortune 500 brands with worldwide offices, to local, family-owned businesses. We aim to exceed our clients’ expectations for service and results, creating truly memorable experiences.

Highlights of our experience A GLOBAL TECHNOLOGY COMPANY Office leasing 1,25,000 SF I Multiple locations

ALSTOM

COVIDIEN

New lease acquisition

New office leasing & expansion

3,50,000 SF I NOIDA

1,09,318 SF I Multiple locations

DAIMLER INDIA

FIRST SOURCE

GAP

Office leasing

Office leasing

Relocation and expansion

3,025 SF I NCR

1,45,000 SF I Multiple locations

50,000 SF I NCR

LEADING GLOBAL MANAGEMENT CONSULTING FIRM

NALCO

PMC-SIERRA

Office leasing

Office leasing

50,000 SF I Pune

32,111 SF I Bengaluru

PMC-Sierra

SITEL State Government of Victoria Australia Technip KT Verizon Communications

Office leasing 40,000 SF I Multiple locations

VENDOR

SAHARA

SITEL

Office leasing

New office acquisition and renegotiation

3,55,000 SF I Mumbai

1,15,000 SF I Multiple locations

SMBC

BUYER

Various

Office leasing 30,000 SF I NCR

SERVICES Vendor representation (joint)

Vestas VENDOR

Colliers International P.11


Our tales of success Only persistent acorns grow into mighty oaks

Leading Global Software Company 2,50,000 SF | Bengaluru Built-to-suit purchase

Our relationship with Adobe in India dates back to 2006 with persistent information sharing and relationship building. Starting in 2009 Adobe appointed Colliers to seek a ‘Grade A’ office campus space in Bengaluru with exacting requirements. Already impressed with our business intelligence and perseverance, Adobe awarded Colliers

‘More for less’ is the mantra to commercial bliss a global mandate after this deal saw its successful completion. This has been a phenomenal achievement for Colliers, demonstrating our strong client engagement capabilities and undying passion to work towards clients’ best interests giving Colliers high visibility within Adobe Global and India leadership teams.

A good word shared goes a long way!

Leading Automobile Company 1,09,000 SF | Gurgaon Built-to-suit training centre & office

71,803 SF | Gurgaon Consolidation & relocation

One of the world’s largest and most successful companies, Microsoft was looking to consolidate two of their existing offices and relocate within Gurgaon. All seemed fair until the squeezed rental expectations were revealed. After several eye-glass inspections, market overviews and financial negotiations, our team

precision and swiftly wrapped it up with all associated approvals and negotiations. The stiff budget expectations were also met by our team along with securing a commendable timeline, much to BMW’s delight.

Global IT & Communication Service Provider 1,62,000 SF | NCR Lease restructuring & consolidation

A 9-year long relationship spearheaded by a single-point-of-contact from our senior management all along has weaved in tight bonds in the form of a global mandate. This deal, an outcome of the same relationship, further became a cross-line referral for Colliers. Our team alerted OBS about their expiring lease term and to consider reloc-

Innovation is the name of the game!

Global Power Leader

Leading Business Services Provider

Built-to-suit purchase

Colliers was appointed by Cummins for purchase of a Built-to-Suit office campus for its India headquarters & primary office requirements. This involved a high degree of contractual & design complexity. And we thrive on challenges! Our experts equipped with their sophisticated processes, extensively guided Cummins and ensured a

cracked it! We suggested a lucrative prime property option with frills attached. An intelligent financial model showcased the earnings to the developer in a way that fitted the rentals in the desired bracket. Further savings of 12% on outgoing rentals became the icing on the cake!

Relationships built in time, nurtured with trust

The winning formula: service excellence blended with strong relationships 1.875 Million SF | Pune

P. 12 Office Services India

A referral for a small deal was nurtured by our team with extensive client engagement opening several opportunities for Colliers. One win leads to another and what followed was a Built-to-suit training centre and office that brought with it, stringent requirements and unannounced complications. But Colliers handled the deal with

Global Technology Company

timely delivery of two phases out of 3, within the prescribed quality standards and budgets. Our superior market knowledge, technical acumen & client engagement have been the key drivers to successfully steer our largest deal of its kind. We have also leveraged a strong Project Management team to add further value.

2,00,000 SF | NCR Office consolidation lease

It’s a story of creatively driving management decisions and industry perceptions to craft out a win-win deal for ZSA and the developer. Sizable cost savings were achieved for ZSA with the developer getting to house a prime tenant. Since 2008, ZSA has been associated with space chunks each year. In 2013, our team

ation or consolidation. Our cross-service teams collaboratively researched to advice and help OBS to restructure their existing lease & stay on. The decision took into account the comfort of OBS employees which positioned us even better with them. Savings of more than 2 Million Euros brought in by us hit the nail on the head!

intelligently guided the management to consolidate the space by helping them foresee future challenges ready to hit. This required extensive negotiations & breaking away from standard processes, showing ZSA in a different spotlight to make it a lucrative tenant for the successful developer and bringing savings for ZSA! Colliers International P.13


Our tales of success Only persistent acorns grow into mighty oaks

Leading Global Software Company 2,50,000 SF | Bengaluru Built-to-suit purchase

Our relationship with Adobe in India dates back to 2006 with persistent information sharing and relationship building. Starting in 2009 Adobe appointed Colliers to seek a ‘Grade A’ office campus space in Bengaluru with exacting requirements. Already impressed with our business intelligence and perseverance, Adobe awarded Colliers

‘More for less’ is the mantra to commercial bliss a global mandate after this deal saw its successful completion. This has been a phenomenal achievement for Colliers, demonstrating our strong client engagement capabilities and undying passion to work towards clients’ best interests giving Colliers high visibility within Adobe Global and India leadership teams.

A good word shared goes a long way!

Leading Automobile Company 1,09,000 SF | Gurgaon Built-to-suit training centre & office

71,803 SF | Gurgaon Consolidation & relocation

One of the world’s largest and most successful companies, Microsoft was looking to consolidate two of their existing offices and relocate within Gurgaon. All seemed fair until the squeezed rental expectations were revealed. After several eye-glass inspections, market overviews and financial negotiations, our team

precision and swiftly wrapped it up with all associated approvals and negotiations. The stiff budget expectations were also met by our team along with securing a commendable timeline, much to BMW’s delight.

Global IT & Communication Service Provider 1,62,000 SF | NCR Lease restructuring & consolidation

A 9-year long relationship spearheaded by a single-point-of-contact from our senior management all along has weaved in tight bonds in the form of a global mandate. This deal, an outcome of the same relationship, further became a cross-line referral for Colliers. Our team alerted OBS about their expiring lease term and to consider reloc-

Innovation is the name of the game!

Global Power Leader

Leading Business Services Provider

Built-to-suit purchase

Colliers was appointed by Cummins for purchase of a Built-to-Suit office campus for its India headquarters & primary office requirements. This involved a high degree of contractual & design complexity. And we thrive on challenges! Our experts equipped with their sophisticated processes, extensively guided Cummins and ensured a

cracked it! We suggested a lucrative prime property option with frills attached. An intelligent financial model showcased the earnings to the developer in a way that fitted the rentals in the desired bracket. Further savings of 12% on outgoing rentals became the icing on the cake!

Relationships built in time, nurtured with trust

The winning formula: service excellence blended with strong relationships 1.875 Million SF | Pune

P. 12 Office Services India

A referral for a small deal was nurtured by our team with extensive client engagement opening several opportunities for Colliers. One win leads to another and what followed was a Built-to-suit training centre and office that brought with it, stringent requirements and unannounced complications. But Colliers handled the deal with

Global Technology Company

timely delivery of two phases out of 3, within the prescribed quality standards and budgets. Our superior market knowledge, technical acumen & client engagement have been the key drivers to successfully steer our largest deal of its kind. We have also leveraged a strong Project Management team to add further value.

2,00,000 SF | NCR Office consolidation lease

It’s a story of creatively driving management decisions and industry perceptions to craft out a win-win deal for ZSA and the developer. Sizable cost savings were achieved for ZSA with the developer getting to house a prime tenant. Since 2008, ZSA has been associated with space chunks each year. In 2013, our team

ation or consolidation. Our cross-service teams collaboratively researched to advice and help OBS to restructure their existing lease & stay on. The decision took into account the comfort of OBS employees which positioned us even better with them. Savings of more than 2 Million Euros brought in by us hit the nail on the head!

intelligently guided the management to consolidate the space by helping them foresee future challenges ready to hit. This required extensive negotiations & breaking away from standard processes, showing ZSA in a different spotlight to make it a lucrative tenant for the successful developer and bringing savings for ZSA! Colliers International P.13


Adding value every step of the way By embracing best practices, teamwork, innovative solutions and thought leadership, we ensure our clients make well-informed property decisions, while improving the performance of their bottom line. We exceed our clients’ expectations because:

We invest in the right people We seek people with in-depth market knowledge who are further supported by dedicated database experts employing modern techniques and technology to maintain unmatched building and tenancy intelligence. Our teams are always eager to scale-up their expertise with Colliers University which provides self-paced classes on the internet, over teleconference & in person.

We’re transparent We believe in being fully open and accountable with regard to fees and operate on a simple model. We work in the sole interests of our client and reduce any fee liability our client has towards us.

P. 14 Office Services India

We manage risk time effectively and help minimise cost We reduce risk by modeling market changes, formulating a clear strategy and providing a structured process that takes into account all factors likely to affect the outcome while mitigating costs. Our clients can concentrate on their core business with the confidence that best outcome will be achieved.

We deliver service excellence We create positive, memorable experiences by exceeding expectations both in business outcomes and in personal interactions. Our Service Excellence Measurement System - Net Promoter Score (NPS) based customer feedback system keeps the benchmarks and delivery standards high.

We innovate Innovation is who we are! Everyday of our lives we question the status quo and strive to churn out innovative workplaces for

our clients. We help them do more with lesser space and smartly save energy and environment while making the workplace exciting and future-ready!

We’re tech-connected! We’re supported by our global platform and a specialist team of over 15,800 professionals spread across 63 countries. We share amongst us, our knowledge, expertise, best practices and market trends using modern tools developed in-house. Colliers Connect, a virtual e-mail bulletin board and Colliers 360⁰, a cloud-based real time portal are few tools in use. Colliers recognises that the value of technology is measured in terms of the operational excellence it delivers and how it enhances the decision‐making. Our tools are designed to provide a cost‐effective solution built on the Microsoft. NET platform and deploy software solutions that are selected by our Centers of Excellence and/or provided by our clients. Being connected through these tools helps our teams achieve operating expense and capital expense savings for our clients.

Great overall experience with Colliers. Thanks to a dedicated, knowledgeable & professional team. – Kaushik Sarkar, Senior Director, Adobe Systems India Pvt. Ltd.

Colliers International P.15


Adding value every step of the way By embracing best practices, teamwork, innovative solutions and thought leadership, we ensure our clients make well-informed property decisions, while improving the performance of their bottom line. We exceed our clients’ expectations because:

We invest in the right people We seek people with in-depth market knowledge who are further supported by dedicated database experts employing modern techniques and technology to maintain unmatched building and tenancy intelligence. Our teams are always eager to scale-up their expertise with Colliers University which provides self-paced classes on the internet, over teleconference & in person.

We’re transparent We believe in being fully open and accountable with regard to fees and operate on a simple model. We work in the sole interests of our client and reduce any fee liability our client has towards us.

P. 14 Office Services India

We manage risk time effectively and help minimise cost We reduce risk by modeling market changes, formulating a clear strategy and providing a structured process that takes into account all factors likely to affect the outcome while mitigating costs. Our clients can concentrate on their core business with the confidence that best outcome will be achieved.

We deliver service excellence We create positive, memorable experiences by exceeding expectations both in business outcomes and in personal interactions. Our Service Excellence Measurement System - Net Promoter Score (NPS) based customer feedback system keeps the benchmarks and delivery standards high.

We innovate Innovation is who we are! Everyday of our lives we question the status quo and strive to churn out innovative workplaces for

our clients. We help them do more with lesser space and smartly save energy and environment while making the workplace exciting and future-ready!

We’re tech-connected! We’re supported by our global platform and a specialist team of over 15,800 professionals spread across 63 countries. We share amongst us, our knowledge, expertise, best practices and market trends using modern tools developed in-house. Colliers Connect, a virtual e-mail bulletin board and Colliers 360⁰, a cloud-based real time portal are few tools in use. Colliers recognises that the value of technology is measured in terms of the operational excellence it delivers and how it enhances the decision‐making. Our tools are designed to provide a cost‐effective solution built on the Microsoft. NET platform and deploy software solutions that are selected by our Centers of Excellence and/or provided by our clients. Being connected through these tools helps our teams achieve operating expense and capital expense savings for our clients.

Great overall experience with Colliers. Thanks to a dedicated, knowledgeable & professional team. – Kaushik Sarkar, Senior Director, Adobe Systems India Pvt. Ltd.

Colliers International P.15


485 offices in 63 countries across 6 continents United States: 146 Canada: 44 Latin America: 25 Asia Pac: 186 EMEA: 84

Our offices in India Bengaluru Prestige Garnet, Level 2, Unit No. 201/202 36 Ulsoor Road, Bengaluru - 560 042 Tel: +91 80 4079 5500 Chennai Heavitree Complex, Unit 1C, 1st Floor 23 Spurtank Road, Chetpet, Chennai - 600 031 Tel: +91 44 2836 1064

$2.1

Delhi

1.46

Gurgaon

15,800

Kolkata

billion in annual revenue

billion square feet under management

professionals

Statesman House, 4th Floor, Barakhamba Road, Connaught Place, New Delhi - 110 001 Tel: +91 11 3044 6423

Technopolis Building, 1st Floor, DLF Golf Course Road, Sector 54, Gurgaon - 122 002 Tel: +91 124 456 7500

Infinity Business Centre, Infinity Benchmark Room No 13, Level 18, Plot G-1, Block EP & GP, Salt Lake Secto V, Kolkata - 700 091 Tel: +91 33 2357 6501 Mumbai Indiabulls Finance Centre, 17th Floor, Unit No. 1701, Tower 3 Senapati Bapat Marg, Elphinstone (W), Mumbai - 400 013 Tel: +91 22 4050 4500 Pune Hotel Le Meridian, 101, R.B.M. Road, Pune 411 001 Tel: +91 20 4120 6438 colliers.com

Accelerating success.


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