Business Events Africa — May 2023

Business Events Africa: Serving the business events industry for 43 years

VOL 43 NO 5

MAY 2023

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Call for exhibition industry professionals to Victoria Falls Safari Spa continues to lead in health and wellness offerings.

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PUBLICATION DETAILS: Volume 43 No 5

Business Events Africa has 12 issues a year and is published monthly. This magazine is currently only available in digital format.

CENTURY CITY UPDATE

21 The Leadership evolution at Century City Conference Centre and Hotel.

VENUE NEWS

22 City Lodge Hotel Group hosts its annual Leadership Conference.

24 New general manager is powering up The Palace, Sun City.

26 Boardwalk maintenance team tasked with keeping the lights on.

27 ANEW Hotels & Resorts’ latest destination experience.

Turquoise seas, snow-covered summits, lush countrysides, a

The loop of life

We are constantly moving and sometimes it may feel like we are on a loop…

The business events sector is a kaleidoscope of various events, from exhibitions, to conferences, to meetings, to events, to incentives and many of these happen annually.

It should be something to look forward to. With everything that has happened over the past two years, many people, especially corporates have become quite happy to remain at home offices. Slowly, corporate companies are beginning to institute a two or three day in-office policy — this is definitely positively impacting the in-person event. The more corporates return to the office, the more we will see an increase of in-person attendance. There seems to be a definite resistance, especially from the corporate side, when it comes to attending events in-person. Quite frankly, the business events sector needs to become even more innovative in finding something that will capture this market and get them moving. An incentive or a prize may do the trick, but, in my opinion, delegates of today would prefer to know that they are part of something bigger and are making a difference when they attend an event. How do you do this? Through sustainability

programmes and initiatives. Today’s event, has to be so much more than the events of the past.

Our country has so many challenges that can be turned into opportunities for private entities. Forget about the fancy lunch. Keep it practical and use the money that would have contributed towards a delegate bag, to be used for something that can be given back to the local community.

The events of today need to be part of the change that needs to happen in our country. It has to have a lasting legacy, that delegates can be part of and something they can be proud of.

For example, I often think about the massive construction/building exhibitions and conferences that take place in our country.

There is an increasingly growing number of informal settlements popping up in my area, which is the Johannesburg West Rand. Can the construction/building event that takes place in the area, contribute to some form of upliftment in the informal settlement?

The idea – start a rejuvenation in the area — teach the local community about brickmaking, upskill them on how to build, teach them about the

electrical, the plumbing, etc., and in return, they can be the change within the community. Perhaps, offer them some materials — for 20 houses, every 6 months… something along those lines but make them accountable for their own spaces; no materials if there is no change or improvement.

This could also include sanitation companies, and kitchen companies, and even landscaping… with the same principles.

This rejuvenation also includes upskilling people so that they can find jobs in those sectors. This is just one example of one industry’s event/s that can possibly make a difference.

I know, I am an optimist, but we have to start somewhere.

The business events sector has a critical part to play in our country; this can be done one event at a time. We can be the difference, by giving back, through our events, to the local communities.

through dynamic sales, marketing and networking endeavours.

Image courtesy of Blueberry Hill Hotel, Johannesburg

Credit: Hein Liebetrau

Tourism Investment Forum Africa (TIFA) puts opportunities for renewable energy sector upfront

Countries all over the world are looking for ways to diversify their energy mix and reduce their dependency on oil and coal.

estimated that billions of rands have already been invested in the renewable sector. However, significant opportunities still remain.

Many of these will be unveiled and showcased at the inaugural Tourism Investment Forum Africa (TIFA) to be hosted in Upington, Northern Cape, South Africa from 7-9 June 2023.

In addition to promoting investment projects and opportunities in the travel and tourism industry across the SADC and other regions, the TIFA will promote transversal projects and investment opportunities in critical sectors such as infrastructure, transport, real estate and the green economy, which are key to the development and growth of tourism through their stimulation of development in related sectors.

Aligned to the theme, ‘Forging Global Partnerships for Inclusive Local Economic Development Through Sustainable Investment’, the Forum aims to bring together the tourism and investment sectors, to create sustainable economic job creation and employment opportunities.

Source:InvestSA http://www.investsa.gov.za/wp-content/uploads/2021/03/FACT-SHEET_ GREEN-ECONOMY_2020.pd

While this has been ongoing for some time, particularly as nations look to decrease their carbon footprint as required by global climate change agreements, the war between Russia and the Ukraine more recently, has emphasised that this is key to being able to ensure continuity of the economy as well as maintaining the living conditions of citizens.

Renewable energy is a critical enabler of a just transition, while also ensuring the reliable availability of energy.

In South Africa, the need for a diversified energy mix is more critical because of the ongoing challenges with Eskom, which has resulted in the increased frequency and intensity of load shedding.

The Northern Cape Province has a critical role to play in alleviating the country’s energy insecurity while ensuring significant returns for investors. Although it is the country’s most sparsely populated province, it is a leader in terms of the renewable energy sector because, as one of the hottest and driest regions in South Africa, it is the perfect location for solar-energy projects.

Many international companies are already engaged in projects in the province and it is

The Forum will cover, amongst others, the following thematic focus areas, investment opportunities and projects:

The world is your playground with Club Med’s all-inclusive MICE offering

Turquoise seas, snow-covered summits, lush countrysides, a remarkable sailboat…

What if the most stunning destinations were also the best places to work together, collaborate and celebrate success?

In 1950, Club Med redefined the alchemy of experiencing true happiness: an extraordinary utopia based on the concept of holidays where nature and outdoor sports, without constraint, are at the heart of the promise. With this new way of living together and this unique style of holiday, Club Med invented the ‘all-inclusive’ holiday offering.

With more than 70 years’ experience perfecting the all-inclusive concept for leisure holidays and MICE trips, Club Med is the ideal partner to manage your next incentive trip or conference. Our premium, all-inclusive offering means that all meals, drinks, activities, sports, nightly entertainment – and more – are

covered under one price, with no hidden costs.

Get an exclusive and tailored package that's guaranteed to impress while still facilitating your every need. Our resorts have all the facilities to suit the needs of your guests and events — from managers’ meetings and team-building retreats to conferences and incentives. We will configure your meeting space to best suit your clients’ needs.

For major events you can book a whole resort or our exceptional five-masted cruise ship, the Club Med 2. We will handle everything from concept to execution before your trip and personalise every detail of your event to create the exact atmosphere you are looking for. Club Med Meetings & Events also offers a two-night site inspection for large group bookings to allow the booking agent to view the property and

experience the resort prior to travelling. With over seventy resorts in some of the worlds’ most spectacular locations, Club Med offers completely unique leisure holidays and MICE experiences.

Mauritius

Hidden away on the western coast of Mauritius, among wild inlets and lush vegetation, the Club Med La Plantation d’Albion Resort peacefully cultivates a feeling of being at the ends of the earth. Here, nature surrounds you and invites you to enjoy the authentic laid-back

lifestyle of Mauritius. In a restaurant or by-the-beach bar, with colourful boho decor, take a unique gastronomic journey where Indian, African and European influences mix. Set out on the Indian Ocean on a paddle board or in a kayak or take part in a yoga session and prepare to be rejuvenated. The day ends with a stunning sunset over the ocean that you can enjoy from the adult-only Zen pool perched high above the rocks. Treat yourself to the luxury of taking your own sweet time, Club Med La Plantation d’Albion awaits you!

Exclusive Collection Club Med La Plantation d’Albion is a 60-minute drive from Sir Seewoosagur Ramgoolam International Airport, boasts 266 rooms, three restaurants and three bars.

Located in the far North of Mauritius, the Club Med La Pointe aux Canonniers Resort looks like a peninsula. Its two idyllic beaches are protected from the wind and lined by former colonial houses with thatched roofs. Glide across the turquoise lagoon on your waterskis, then enjoy some time for yourself in the Zen infinity pool. Embark in diving adventure among coral reefs and swordfishes and enjoy an array of land and water sports and activities inbetween meetings and team building sessions.

Club Med La Pointe aux Canonniers is a 75-minute drive from Sir Seewoosagur Ramgoolam International Airport, boasts

394 rooms, two restaurants and three bars.

Seychelles

Enjoy the ultimate in sun, sea and soul enhancing relaxation at the Exclusive Collection Club Med Seychelles. This private island in the Indian Ocean is lapped by turquoise waters teeming with fascinating marine life, scuba diving at another level and an interior landscape crafted to astonish with its beauty. Your MICE trip could be a story of hiking forests and mountains, strolling through ambient plantations and indulging in fresh, fascinating culinary experiences — all infused with a Robinson Crusoe theme. Our all-inclusive resort spoils every castaway with its infinity pools, exclusive dining and an extensive range of land sports and water activities.

Club Med Seychelles is a 10-minute coach transfer to Eden jetty/15min boat trip from Seychelles International Airport, and boasts 290 rooms, two restaurants and three bars.

Maldives

Turquoise waters of the Indian Ocean, white sands, and palm trees… Club Med Kani Resort in the Maldives reflects the extraordinary beauty of this garden island. Wander one way and see bungalows nestled in the gardens and on the beach. Stroll in the other direction and

see the Exclusive Collection Space, La Manta, with houses on stilts in the sea. Dive in and surround yourself with a plethora of brightly coloured fish. Club Med Kani promises an ultimate incentive trip that no one will forget.

Club Med Kani is a 35-minute boat ride from Malé International Airport, boasts 246 rooms, three restaurants and two bars in the 4T area and one bar in the 5T space.

It’s hard to avoid superlatives when describing Club Med Finolhu Villas in the Maldives. The beauty of the natural surroundings creates a unique atmosphere and Club Med Finolhu Villas

Exclusive Collection Club Med Seychelles.

redefines paradise that delivers artisanal experiences. Choose a Villa on stilts if you love being surrounded by marine life. If white sand fills you with joy, opt for a beach Villa. There is even the option to rent the whole island of 52 spacious villas to enjoy full exclusivity and intuitive service by a dedicated team.

Club Med Finolhu Villas is a 40-minute boat ride from Malé International Airport, boasts 52 villas, one restaurant and two bars. Guests at Club Med Finolhu Villas have access to the restaurants and bars in the 4T Club Med Kani resort as well.

Mediterranean lifestyle as you lounge by the pool or beachside. With only a short distance between the resort and the seaside town of Bodrum, fashionable shops, a stunning marina, and breathtaking views from St. Peter’s Castle await you.

Club Med Bodrum is a 60-minute drive from Milas-Bodrum International Airport, boasts 226 rooms, two restaurants and two bars.

Cefalù

Bodrum

At Club Med Bodrum, enjoy an array of water sport activities from sailing and windsurfing, to gliding over the ocean on a funboard or catamaran cruise. If relaxing on the beach after a team building exercise is more to your liking, experience the truly relaxing

Club Med Cefalù reopened its doors in summer 2018 as the first ever 5T Club Med resort in Europe. Nestled atop rugged cliffs overlooking the bay of charming Cefalù town, this luxury spot offers a taste of authentic Sicily. Wake up amid lush gardens in your private Villetta and start the day with a rejuvenating fitness paddle class on Mediterranean cobalt-blue waters. Tickle your taste buds with exquisite Sicilian cuisine at the Palazzo Gourmet Lounge, then dance the night away under the stars, by our stylish infinity pool.

Club Med Cefalu, Sicily, is a 90-minute drive from Falcone Borsellino Airport (Palermo) or a 2h20min minute drive from Catania-Fontanarossa Airport. The resort boasts 308 rooms and a meeting room with a capacity of 140 seats.

Phuket

At Club Med Phuket, dive into the centre of Thai culture, and be immersed in the scents, sounds, and sights of this beautiful island. Here, between the verdant mountains, treasured sites, and crystal blue sea of Phuket Island, lies an abundance of activities and excursions to embark on. Inbetween your conference sessions, jump into the ring for a Thai boxing lesson, or put on your chef’s hat and learn the art of Thai cuisine. At Club Med Phuket, you’ll discover why Thailand is called the ‘Land of a Thousand Smiles’. Club Med Phuket is a 60-minute drive from Phuket International Airport, boasts 236 rooms, two restaurants and two bars.

Indonesia

Sun-drenched, delightful, tolerant, mystical, colourful. The Club Med Bali Resort is all of this and more. 500

Club Med Cefalù.

metres of beach with the Java Sea beyond and countless varieties of palm trees give you a taste of the lush natural environment and rich local culture. Revel in the traditional Balinese architecture, with typical materials, subtle sophistication, and iconic roofs.

Club Med Bali is a 30-minute drive from Denpasar International Airport, boasts 391 rooms, a meeting room with a capacity of 120 seats, three restaurants and three bars.

Dive into a holistic wellness experience at the award-winning Club Med Bintan Island Resort. With a variety of fitness activities, outdoor pursuits, and healthy cuisines — your team is bound to return home inspired, recharged, and rejuvenated. Play 18 holes at the renowned Ria Bintan Golf course nearby, push your limits even further with bootcamp fitness classes, or simply relax with yoga by the beach, followed by a fresh, slow-pressed juice. Take a dip in the beachside swimming pool, spanning across two levels, and enjoy calming views of the South China Sea.

Club Med Bintan Island is a 1h30min coach and ferry ride transfer from Singapore Changi Airport, boasts 232 rooms, a meeting room with a capacity of 220 seats, two restaurants and three bars.

A world of land and water sports and activities

Activities are the big draw for all-inclusive holidays and MICE trips. Club Med resorts all have excellent sports facilities such as tennis courts, golf courses, beach volleyball, pickleball, shuffleboard, crazy golf and other popular sports. Each resort has its own offering, and you will have plenty to keep you and your team busy and inspired every single day. With our sport G.O.s there to help perfect your skills, you can practice your favourite sports and discover new activities with top quality equipment, included in your package.

Club Med 2 Cruise Ship: find adventure on the Mediterranean Sea

For a unique MICE trip and a way to explore the Mediterranean Sea, consider a cruise on the Club Med 2. This luxurious cruise ship offers all the amenities of a top-tier resort, with the added benefit of exploring a couple of stops along the way. This allows you to explore and enjoy more than one sun-and-beach destination on one trip. With a range of activities, dining options, and entertainment included in the package, Club Med 2 is the perfect way to unwind and relax under the Mediterranean sky without having to worry about the details.

Beach resorts include plenty of sun loungers and umbrellas for sunbathing by the pool or on a immaculately maintained private beach belonging to your resort. In addition, all types of watersports are included and are free for guests to enjoy as often as you wish. Kayaks, sailing dinghies, banana boat rides, parasailing, windsurfing, kite surfing, surf boards, snorkelling gear and more are all provided for you to enjoy to the max. Some resorts even have a private yacht for a day of swimming, snorkelling and diving in the clear waters around the Maldives and Mauritius. It’s all part of your fixed price all-inclusive holiday or MICE trip!

These are the all-inclusive extras that really make Club Med holidays and MICE trips such excellent value for money.

A multi-cultural environment

Multiculturalism is one of the values at the core of Club Med since its creation. In each resort, you meet G.O.s (employees) from the region as well as teams from all over the world speaking several languages, to meet all your expectations.

Eco-conscious and sustainable events

Since its creation in 1950, sustainability has been part of the Club Med DNA and we have been working hard to protect our dream locations as well as local communities. We take care to respect our host countries, their inhabitants, their landscapes, and their resources while contributing to their development. Our commitments are illustrated by BREEAM eco-certifications and Green Globe, or our program support for local farmers. Currently 74% of our resorts worldwide have been awarded ‘Green Globe Certified’ for Sustainable Tourism.

Contact Meetings and Events by Club Med today

Call: +27 79 877 5018

Email: janine.pinheiro@clubmed.com or trishul.nana@clubmed.com

Snorkelling at Club Med Seychelles.

AFRICAN TOURISM TAKES OFF AT AFRICA’S TRAVEL INDABA 2023

All roads led to Durban for the 2023 edition of Africa’s Travel Indaba (ATI), the continent’s premier tourism trade show, which was hosted at the iconic Inkosi Albert Luthuli International Convention Centre from 8-11 May.

Events have a significant economic impact on local, regional, and national economies and are crucial contributors to economic growth and job creation across the globe. In fact, more than 6,000 delegates, including 1,000 international buyers and 1,000 exhibitors showcasing 350 products, were captivated as South Africa’s Tourism Minister, Patricia de Lille, delivered her keynote address at the official opening of Africa’s Travel Indaba 2023. There were already 18,625 confirmed meetings at the start, on the online diary system.

Africa’s Travel Indaba, under the mantra, ‘Shaping Africa’s tomorrow, through connection today!’ boasted exhibitors

from 21 African countries, including ten tourism boards and 123 small businesses sponsored by the Department of Tourism, at R11.7 million, featured at the trade show as part of transformation efforts.

This positioning speaks to the essence of Africa’s Travel Indaba, bringing the world to Africa to positively influence the continent’s economic and cultural trajectories.

With a captive audience, Minister de Lille spoke passionately on the importance of the industry, highlighting the need for ‘collaboration and innovation to drive growth in the sector’.

Minister de Lille said competition is essential for destination marketing and tourism. However, “it should be balanced with collaboration to avoid unhealthy

practices and foster healthy competition based on quality and innovation.”

She noted that harmonising visa regimes and simplifying the application process is vital for unlocking Africa’s tourism potential.

According to Minister de Lille, collaboration across the value chain is necessary to make it easier for visitors to move from one country to another within the continent. South Africa, she added, “is leading the way with visa waivers for several African countries and the rollout of an e-visa system to countries like Kenya, Nigeria, and Egypt.” She promised that the goal “is to expand the e-visa system to 20 more countries, making Africa a more attractive destination for Africans and international travellers.”

South Africa’s Tourism Minister, Patricia de Lille, officially opened Africa’s Travel Indaba 2023 with the ring of the bell.

Tourism Growth

South Africa has seen encouraging growth in tourist arrival numbers between January and December 2022, where it reached nearly 5.8 million, with over 4 million of those arrivals from African countries. This represents an overall inbound increase of 152.6 per cent for South Africa compared to January to December 2021.

These numbers demonstrate the immense potential of tourism in Africa, not only as a revenue generator but also as a job creator and a catalyst for faster economic growth.

She bemoaned the dearth of celebrating together as Africans, calling for a special event to bridge the chasm of geography, language and culture amongst Africans. “We must stop bickering,“ she added firmly.

“Our people across the continent of Africa are our greatest asset. As Africans, we must do more to break down the stereotypes by promoting cultural exchanges, celebrating excellence and diversity through song and dance and sharing various cuisines that make Africa the magnet of international tourists,” she insisted.

According to Minister de Lille, the future looks bright; “we have, collectively, weathered the Covid-19 hurricane and it should only propel us to exceed our targets.”

She said that Africa’s Travel Indaba offers an opportunity to “honour the African people’s incredible ingenuity, fortitude, and magnificence.”

Minister de Lille also encouraged local trade partners to participate in Sho’t Left Travel Week by providing discounted travel rates to locals to help boost domestic tourism efforts.

Mayor of Durban, Councillor Mxolisi Kaunda said that Durban was honoured to host the 2023 Africa’s Travel Indaba, a premier trade show in Africa. Mayor Kaunda said eThekwini Municipality has identified meetings, conferences, workshops, exhibitions, and business travel as its area of focus for postCovid-19 recovery. Recent statistics, he revealed, “show that the sector [in Durban] will recover up to 95 per cent of the 2019 job levels.”

In addressing safety and security

concerns, he announced that the city has implemented tough security measures to increase safety, including recruiting 400 Metro Police officers annually and partnering with community crime-fighting structures and business forums.

“Major investment projects, such as the R600-million Platinum Walk at Oceans Mall and the R8-billion Westown development, are expected to boost local tourism,” he said.

He appealed for cooperation and partnership with the private sector. “The city is working closely with product owners to offer affordable prices to boost tourism. Major international events, such as the World Table Tennis Championship Finals and the Hollywoodbets Durban July Experience, are expected to attract thousands of visitors and boost the sector’s recovery,” he added.

KwaZulu-Natal Premier Nomusa Dube-Ncube underscored the importance of tourism in driving the province’s economic recovery, creating job opportunities, and narrowing the gap between the rich and poor. She welcomed all visitors to KwaZulu-Natal and wished them a pleasant stay in the province. She received the greatest ululation when she announced that Durban would soon become the permanent home of Africa’s Travel Indaba 40 years after its launch.

Siboniso Duma, KwaZulu-Natal MEC for Economic Development, Tourism, and Environmental Affairs, said, “Africa’s Travel Indaba presents a unique opportunity to shape the future of Africa through the connections made over the next three days.”

He added, “This event plays a vital role in expanding tourism across the continent while putting South Africa and the KwaZulu-Natal province on the map of Africa and the world.

Sustainable Tourism

One of the key projects the Department of Tourism in South Africa has started, to help businesses mitigate climate change and adapt to energy constraints, is the Green Tourism Incentive Programme (GTIP).

The programme encourages and incentivises private sector tourism enterprises to move towards the installation of solutions for the sustainable management and usage of electricity and water resources through the installation of solar system and water saving technologies.

The GTIP also ensures an uninterrupted visitor experience for tourists, reduces operational input cost and facilitates increased competitiveness and operational sustainability in the tourism sector.

Apart from providing funding to 130 tourism businesses under this programme, the Department of Tourism also invested R98.5-million to retrofit eight state owned tourist attractions.

Combined savings for all eight sites is estimated to be just under R40-million by the end of the 2022/23 financial year.

South Africa’s Tourism Minister, Patricia de Lille, said, that sustainability is big for our sector. “We must invest in sustainable tourism to protect communities’ natural resources, cultural heritage, and social fabric while creating economic opportunities.”

“Again, collaboration and partnerships between African countries and the public and private sectors will be critical in achieving this objective. We must also prioritise innovation and technology, which can help us develop and promote our tourism offerings more effectively and efficiently.”

“Finally, we must ensure that our efforts to promote the African tourism sector are inclusive and benefit all members of our society. We must work to ensure that the benefits of tourism are distributed equitably and that all members of our communities can access the opportunities created by the sector,” Minister de Lille concluded.

Sustainable practices set to revolutionise the African events industry

Observing World Earth Day on 22 April 2023, the African Association of Exhibition Organisers (AAXO) sheds light on the importance of sustainability measures and policies for events across the African continent.

Events have a significant economic impact on local, regional, and national economies and are crucial contributors to economic growth and job creation across the globe. In fact, the global business events industry is expected to be worth more than R617billion by the year 2026, ranking it as one of the leading economic enablers globally.

With more foreign investors and businesses acknowledging the opportunity in the African market, the events industry across the continent has experienced steady growth and has been a significant contributor to the sector’s recovery post-pandemic. As the number of events climb, event organisers can – and do – play a pivotal role in reducing their carbon footprint and driving sustainability across their events.

“Although considerable efforts are already being developed by the industry, such as the Net Zero Carbon Events initiative — a global programme that provides guidance to event organisers and suppliers to reduce the environmental impact of their events,

providing a framework to track and offset emissions – the exhibitions industry in Africa is constantly evolving and should reflect and re-evaluate the current practices and policies in place, and consider how these can be improved,” said Devi PaulsenAbbott, chairperson of AAXO.

The adoption of sustainable measures in the events industry has several benefits. Not only do they reduce the environmental impact of events, such as reducing carbon emissions, waste, and water usage, but sustainable events can help to promote a positive image for event organisers, demonstrating responsibility and commitment to environmental and social sustainability.

Education on the importance of sustainability across the full business tourism value chain is showcased by AAXO member, RX Africa, who recently hosted World Travel Market (WTM) Africa in Cape Town — an event that puts sustainable and ethical tourism at the heart of its programming and forms part of WTM Responsible Tourism.

Carol Weaving, managing director at RX Africa, said: “Small changes in policies can make big changes to the environment. WTM Responsible Tourism is the largest programme of its kind in the world, uniting travel companies, organisations and individuals interested in spreading sustainable practices and ethical methods within the travel industry.”

By adopting simple measures that reduce the negative environmental and social impacts of events, organisers can increase their contribution to sustainability while ensuring economic viability:

Energy saving

There are a number of ways that events can implement energy-saving methods in their planning such as the utilisation of LED lights, which consume less energy than traditional lighting (significantly reducing energy consumption and save costs); and using renewable energy sources such as solar panels, wind turbines, or other renewable energy sources to power activities (reducing energy consumption

and helping to reduce carbon emissions).

By encouraging attendees to carpool, utilising public transport or providing shuttles, event organisers can reduce the number of cars on the road, which helps to conserve energy and reduce air pollution.

Reduce, reuse, recycle

Event organisers can reduce waste by minimising the amount of single-use items. There is opportunity to reuse materials by incorporating items that can be used multiple times, such as reusable banners, signage, and event equipment. By providing recycling bins and properly disposing of waste, organisers can work with waste management companies to ensure that materials are properly sorted and recycled.

Events can compost organic waste, such as food scraps and compostable serving ware, instead of sending it to landfill which can help to reduce greenhouse gas emissions and create nutrient-rich soil.

Water usage

With one in three Africans being impacted by water scarcity, measures have been put in place to mitigate the risks associated

with various water crises across the continent. Ways in which event organisers can promote water saving at events include the use of low-flow fixtures which can significantly reduce water consumption; use of recycled water for non-potable uses such as irrigation, flushing toilets, and cleaning; and encouraging responsible water usage by reminding attendees to be mindful of their water usage and providing educational materials and signage.

According to AAXO Member, Sonja Van Rooyen, exhibition manager at The Montgomery Group Specialised Exhibitions, stand builders should also look into providing eco-friendly options to exhibitors: “Most venues are starting to reduce energy consumption and water consumption, but we still need more accurate reporting on their waste management systems. Recycling must be promoted at events.”

Social sustainability

Another important aspect of sustainability in the events industry is social sustainability. This refers to the impact of events on local communities, including their economic and social well-being. Events can

have a positive impact on local communities by generating economic opportunities and providing a platform for local vendors. Event planners should also prioritise the welfare of their employees and suppliers, ensuring fair wages and ethical working conditions.

Tying in with the United Nations’ Sustainable Development Goals, The Montgomery Group Specialised Exhibitions also directly contributes to goals such as No Poverty, Zero Hunger, Good Health and Well-Being and Quality Education throughout their various social sustainability initiatives, including the donation of shoes to underprivileged children, in rural areas, made from uncontaminated PVC drip bags, oxygen masks and associated tubing destined for landfill.

“The industry should consider how their events can be used to educate the public about the importance of protecting the environment. By raising awareness of environmental issues, the industry can play an integral role in helping to create a more sustainable future across the sector,” Ms Paulsen-Abbott concluded.

Building back Exhibitions and Events together!

@Sandton-Apartments reduces environmental impact with waste to landfill programme

What did you do for Earth

Month this year? @SandtonApartments remains committed to the waste management programme which they embarked upon in early 2022.

The environmentally-aware programme aims to reduce the environmental impact of the building by diverting waste away from landfills. The programme, which has been implemented by Smart Waste, was implemented at the multi-use building to achieve its sustainability goals and reduce its carbon footprint.

With the increasing concerns about the environment and the impact of waste on landfills, @SandtonApartments recognises the need for responsible waste management practices. The programme enables the

building and its residents to divert waste from landfill, reduce greenhouse gas emissions, and promote sustainable living in the community.

During the period March 2022 to March 2023, the recycling report for @Sandton-Apartments shows a total waste of 133,399kg was recycled which resulted in an energy saving of 209,722kW, using 538,145 less litres of water. This translates into a reduction of 82,335kg in CO2 emissions, in turn saving 345 trees!

The waste management programme includes the installation of recycling bins and the implementation of a waste segregation system to separate organic waste from non-organic waste. Organic is sent for composting and non-organic waste is recycled or sent to a waste-to-energy plant.

In addition to reducing waste to landfill, the programme also provides residents with educational materials to raise awareness of waste reduction and recycling. The aim is to encourage residents to adopt more sustainable practices and to help them understand the importance of responsible waste management.

The vision is to lead the way in sustainable waste management, eliminating the need for landfills though innovative solutions and a commitment to zero waste. Landfills take up valuable space and can release harmful chemicals and greenhouse gases into the air and water. By reducing the amount of waste sent to landfills, it becomes possible to preserve natural resources, protect the environment and mitigate the effects of climate change.

@Sandton-Apartments hopes that the programme will serve as an example to other high-rise buildings in the area and inspire them to adopt similar waste management practices. The building has already seen a positive response from its residents, who are pleased to be part of a community that values sustainability and the environment.

“We are committed to reducing our environmental impact and promoting sustainable living in our community,” said Simoné Muller, residential property manager. “This waste management programme is an important step towards achieving our sustainability goals and we hope that it will inspire others to join us in our efforts to reduce waste to landfill.”

Radisson Hotel Group releases its 2022 Responsible Business Report

Building on its long heritage as a leading sustainable hotel group, Radisson Hotel Group had a successful 2022 in which the Group committed to Net Zero by 2050, published approved near term Science Based Targets and pioneered key milestones and innovative Responsible Business initiatives aligned with its three pillars of People, Community, and Planet, as outlined in its 21 st Responsible Business Report.

was a strategically important year for Radisson Hotel Group’s sustainability program. With its commitment to be Net Zero by 2050, the Group implemented several initiatives including the net-zero transformation. With approved sciencebased carbon emission reduction targets for 2030 by SBTi, Radisson Hotel Group is placed amongst the leading companies aligning their targets with worldwide COP climate goals. The Group also signed the Glasgow Declaration and subscribed

to a Nature Positive vision for the industry. In addition, Radisson Hotel Group also launched its renewable energy sourcing strategy and Build Planet guidelines for green building construction and conversions. Together with the Sustainable Hospitality Alliance and the World Travel & Tourism Council, Radisson Hotel Group is providing a common path forward in hotel sustainability that is accessible to all hotels. The Group played a leading role in the development of Hotel Sustainability Basics and the Pathway to Net Positive

Sandra Kneubuhler.

Hospitality for hotels to be responsible for the planet and for people, beginning with essential actions everyone must implement.

“Achieving sustainability in the hospitality industry demands joint and coordinated efforts focused on specific measures that aim towards achieving net-zero, safeguarding biodiversity, and promoting equitable distribution of resources. Over the past year, significant progress has been made towards implementing meaningful and sustainable changes in the tourism industry and we urge all members of the hotel industry to move beyond mere aspirations for sustainability and pledge to undertake concrete actions that align with the Pathway to Net Positive Hospitality,” said Sandra Kneubuhler, country director of sales and district director, South Africa.

Think People:

As a diverse and inclusive employer, Radisson Hotel Group offers meaningful career moments and advancement to inspire team members and help them grow both professionally and personally. The Group’s seven

strong company beliefs, the teams’ Yes

I Can! spirit, and their dedication to delivering memorable moments resulted in the Group being recognised as the #4 Best Employer in the Travel & Leisure industry globally by Forbes’ World Best Employers ranking for the second consecutive year. Additional key Think People highlights in South Africa include:

• 35 per cent women in leadership positions

• More than 35,000 hours spent in training and development

• 10 hotels certified by Safehotels

Think Community:

Radisson Hotel Group partners with multiple organisations to give back to the environment and the local communities where it operates. In 2022, the Group continued to partner with SOS Children’s Villages International to ensure that children grow up in a safe and caring family environment. The Group’s commitment to global water health is reflected in its partnership with Just a Drop to bring safe drinking water to water-stressed communities. Additional key Think

Community highlights and results include:

• 650 volunteer hours from corporate office and hotel team members

• R100,000+ donated in cash and in-kind by corporate offices and hotels to non-profit organisations

• R160,000+ donated in cash to SOS Children’s Village in South Africa.

Think Planet:

Radisson Hotel Group strives to achieve a net positive impact for the planet by combining forces to deliver positive and concrete action towards net-zero, biodiversity protection, and an equitable world. With near-term science-based targets approved for 2030, the Group is on track to meet the Paris Agreement 1.5°C goal as well as being committed to a Nature Positive approach. Radisson Hotel Group played a leading role in the development of Hotel Sustainability Basics aligned with the Pathway to Net Positive Hospitality. Additional Key Think Planet highlights and results from 2022 include two Hotels certified with eco-labels. Read the full Responsible Business 2022 report here

Supporting Cape Town’s tourism operators and access for all

An enterprise development programme launched by the Table Mountain Aerial Cableway Company is going a long way to developing smaller tourism operators across the city. It provides them with the practical and business management skills needed to be a successful and sustainable business entity.

We worked with our implementation partner SIYAKHA to drive an Enterprise and Supplier Development (ESD) programme that kills two birds with one stone; It helps grow and nurture young enterprises, and enables access for locals,” said Selma Hercules, finance director at the Table Mountain Aerial Cableway Company (TMACC).

One such beneficiary of the ESD programme is Ngena eKasi Township Tours, the brainchild of Thandisizwe Dano. The company provides tailored group tours to local and international visitors in and around the Western Cape. Dano –affectionately known to his friends as Zozo – says his working life did not begin in tourism and travel.

“I am a qualified quality controller who worked in the clothing industry. Things changed a lot over the years, and I spent a few years promoting events and artists. But later, I decided to complete a tour guide course and started a small shuttle service taking people from places like Gugulethu to go and see sites and attractions across the Mother City.”

It was during one such visit to Table Mountain when Zozo crossed paths with Ms Hercules and the TMACC team.

“She and I had long and interesting conversations about why some people did not come and visit the mountain and what the possible reasons were. We spoke about possible

solutions or ways of addressing these barriers too, and agreed that it needed to start with the support of smaller operators,” Mr Dano said.

Ms Hercules promptly enrolled Mr Dano and his colleagues in the ESD programme.

“Since I joined the programme in 2018, I’ve seen growth within my company and lots of potential for the future. It has equipped us with different management approaches that enable us to come up with new and varying business strategies.

“The ESD programme has assisted us with resources and skills that have granted our business access to participation in the country’s economy. These include support and coaching, business plan development and proposal writing, assistance with the completion of a Tourism Equity Fund application and work process flow for tours to Table Mountain.

“Additionally, we’ve also benefited from the ESD programme through basic financial training on how to record income and expenses, and create financial reports, as well as drafting permanent and contract staff contracts and operating manuals,” he explained.

Mr Dano said his biggest objective is to introduce more people from disadvantaged communities to the city’s many popular tourist attractions and activities, such as Table Mountain. Too many people living in Cape Town have never had the

opportunity to explore their own city, he believes.

“Most of the people I grew up with would only have been to places like Table Mountain as part of school outings. I don’t think it is right that people who live on the doorstep of the mountain have not been to explore and enjoy it yet, and I hope I can make a difference to help open the door for more people. You can’t know your city if you don’t go out and explore it.”

He adds that ‘word of mouth’ is a powerful way of promoting the city’s many tourist attractions, and this is why it is important for more people to experience these sites for themselves. His company has expanded their tour offerings, and now also include tours of the Cape Winelands and of the greater Peninsula.

Ms Hercules said she is encouraged to see how Mr Dano’s business has grown, and she hopes the ESD programme will have the same impact on other small businesses.

“As an established entity in the tourism sector, we have a duty to mentor and develop other smaller operators so that they too can become successful. It benefit s everyone who works in the travel and tourism sector and ultimately brings more tourists to our city,” she said.

Contact Ms Hercules on selma@tablemountain.net for more information about the ESD programme.

Leadership evolution at Century City Conference Centre and Hotel

In 2013, both the Century City Conference Centre and Century City Hotel were first conceptualised by the Rabie Property Group to complement the fast developments within Cape Town’s newest and most vibrant precinct, Century City.

Th e intention behind these properties was to bring a worldclass venue, along with additional hotel rooms, to Century City thereby driving both local and international foot traffic into the precinct.

To spearhead the developments of these exciting new offerings, they enlisted the services of experienced hoteliers, Gary Koetser and Glyn Taylor to form part of the design team — giving guidance to all aspects of the hospitality offerings.

During the construction phase, Gary and Glyn’s roles organically grew into that of joint chief executive officers of the Conference Centre and Hotel.

Fast forward seven years, the Century City Conference Centre has been successful despite having to weather economic and political struggles, droughts and a devastating global pandemic. Against all odds, the strong business relationships built by the team and the world-class offering, allowed the Century City Conference Centre and Hotel to go from strength to strength. This was testament in not only the unsurpassed

number of return clients but also through the various awards won, including Africa’s most Sustainable Venue of the Year, Best Large Hotel Conference Venue in South Africa and SAACIs’ Member’s Choice award for Best Venue of the Year.

In 2018, the Rabie Property Group launched Oasis Life retirement estates — which has seen immense success as a hospitality-based retirement offering as part of Gary and Glyn’s portfolio.

Over the past two years, as the Conference Centre has bounced back and demand has increased in retirement estates, both brands have eagerly welcomed the addition of new properties in their portfolios.

With several new estates in development for Oasis Life, the need for separate strategy and management has become apparent. Therefore, the decision has been made to split the focus of Gary and Glyn in order to offer each brand the attention it requires.

As of April 2023, Glyn Taylor will focus his energies on growing the Oasis Life Portfolio as CEO, while Gary Koetser will continue to steer the hospitality offering

of Rabie Property Group as CEO of the Century City Conference Centre and Hotels.

“As much as it is sad for this era to come to an end, the prospects of the future are exciting for everyone and both businesses involved. I would like to thank Glyn for his contribution to the success of Century City Conference Centre and Hotels,” Leon Cohen, chief executive officer of Rabie Property Group said.

“This is indeed a significant change and a new era for Century City Conference Centre and Hotels. With our talented team and the ongoing support of Rabie Property Group, I am confident that we will reach new heights and further solidify our market position as we continue to create value for our guests and stakeholders,” Mr Koetser said. Mr Taylor, said: “Stepping into the leadership role at Oasis Life presents a thrilling opportunity to leverage our unique strengths and drive targeted growth. I am committed to growing Oasis Life into South Africa’s leading retirement brand.”

Gary Koetser and Glyn Taylor .

City Lodge Hotel Group hosts its annual Leadership Conference

City Lodge Hotel Group held its Annual Leadership Conference at the beautiful Kievits Kroon Gauteng Wine Estate in Pretoria in April. This is the first time since 2019 and the pandemic that management has been able to gather en masse, brainstorm and present on an array of topics that will ensure the group embraces the changing travel, tourism and hospitality environment and delivers the best service excellence to guests.

The highlight of the conference was the gala dinner on 19 April 2023, with the following deserving people and properties being recognised:

• CEO’s Award – Hotelier of the Year: Ian Laughland, general manager at

City Lodge Hotel at OR Tambo International Airport.

• Hotel Operation of the Year Awards, by brand:

- Courtyard Hotel Waterfall City.

- Overall winner: City Lodge Hotel at OR Tambo International Airport.

- Town Lodge Bellville.

- Road Lodge Pietermaritzburg.

• Revenue Driver Award: Brendan Luttig, General Manager at Courtyard Hotel Waterfall City, and Wentzel von Wielligh, General Manager at City Lodge Hotel V&A Waterfront.

• Rising Star Award: Sherwin Anthoo, assistant group financial manager.

• Player’s Player Award: Trevor Boyd, group operations manager: F&B.

• People Award: Wentzel von Wielligh, general manager at City Lodge Hotel V&A Waterfront.

Ian Laughland, general manager at City Lodge Hotel at OR Tambo International Airport, won the prestigious CEO’s Award — Hotelier of the Year, and this property was the brand winner for City Lodge Hotels and overall winner of the Hotel Operation of the Year Award. Running at 100 per cent occupancies most of the time, this hotel has a unique set of circumstances that challenge the most proficient, experienced hotelier. Its superconvenient location within the airport precinct of the biggest and busiest airport in Africa appeals to guests needing a comfortable, upmarket place to stay within walking distance of the domestic and international Arrivals and Departures terminals.

The hotel has 365 well-appointed rooms, spacious #Café restaurant and Sundowner Bar, expansive lobby lounge, flight information boards in the public area, three boardrooms and conference facilities for 46 delegates, fitness room, outside swimming pool in a stylish courtyard, uncapped Wi-Fi,

and easy access to all of the retailer, banking and dining facilities within the airport building.

They have significantly grown the food and beverage offering, under the capable leadership of executive chef Devandra Narismulu. Its kitchen was expanded and upgraded in September 2022, allowing the team to extend the overall offering to 24-hour food service. Travelling guests keeping irregular hours can now enjoy a speedy buffet dinner in addition to the more leisurely pace of the à la carte menu, right the way through to the early hours of the morning. Breakfast also starts much earlier for those guests needing to leave on a red-eye flight, and room service is available at all hours.

Ian Laughland said: “This hotel is a constant buzz of activity with a diverse mix of local and international guests and a key role player in the airport stakeholder community. Through our dedicated chefs and service teams we have created a 24/7 food and beverage offering which is well received by guests who are arriving and departing around the clock.”

As a highly experienced hotelier, Ian believes in transformational leadership, creating an environment that supports innovation with all team members’ involvement. He added: “These awards mean a lot to the team — they’re

motivated and excited about the future!” Criteria for the Hotelier of the Year Award include (in no particular order): professionalism, resilience and grit, preparation and anticipation, service excellence as rated by external agencies, operational savvy, property management, transformation, financial administration, profitability, sustainability, cash management, and dedication in all they do to the group’s philosophy of ‘people caring for people’.

Andrew Widegger, chief executive officer, said of this year’s event: “We value this time together after a very busy post-pandemic recovery process last year and this year. It gave us time to renew our focus, commitment and energy as a team to ensuring our properties, operations and service levels continue to meet and exceed changing guests’ expectations. We used the opportunity to reinstitute our annual awards, and are enormously proud of those who have been recognised. However, we also give a massive shout-out to the teams at all our hotels as well as support office for all they do to make hospitality excellence possible – as they say, it takes a village, and our aim at City Lodge Hotel Group is to ensure that every guest and staff member feels valued, appreciated and recognised during their time with us.”

CLHG Hotelier of the Year Ian Laughland, centre, with chairman Bulelani Ngcuka, left, and chief executive officer, Andrew Widegger, right

New general manager is powering up The Palace, Sun City

Sun International stalwart Nico Myburgh is set on catapulting the iconic The Palace into a new stratosphere of success.

Freshly installed general manager Nico Myburgh has earmarked ushering The Palace into a new era as his primary business target. Myburgh is no stranger to Sun International’s premier property, having been part of the team for 12 years[1]. He returns as general manager with a clear brief: to reposition The Palace as a deluxe six-star hotel.

Mr Myburgh’s mission will be made somewhat simpler as the icon of African luxury is in excellent health after extensive refurbishments. The addition of the world-class Royal Spa and Salon, with its six individual treatment rooms and three palatial suites, a comprehensive refresh of its 326 rooms and suites, and a new gym, equipped with free weights, resistance

machines, treadmills, and stationary cycles, has already resulted in higher occupancy rates.

Before this assignment, he was part of the team, as hotel manager, leading The Table Bay hotel through the pandemic during great uncertainty. Mr Myburgh believes he has the right combination of passion and a strong work ethic to succeed in the role.

‘Passionate about the property’

“Given my history with The Palace, I’m passionate about the property and its people. I love dealing with customers. I always say I may not be able to travel 365 days a year, but I’m living vicariously through the people who come through our doors and share their experiences,” Mr Myburgh said.

The Palace was an easy sell for him, owing to the resort’s rich history that has put it on the bucket lists of guests from all over the globe. Sun City Resort has played host to the biggest events in the world, from international musical performances and Hollywood movie productions to the glittering Miss World pageant, as well as spectacular conferences.

The iconic hotel, with its trademark minarets, appeals to guests across different age groups, he explains. There is something for everyone, from small children and young couples to grandparents, to see and do at The Palace, he says. His team’s job is to ensure they live up to and go beyond the expectations of every traveller who makes the trip to Sun City and stays at its most luxurious of hotels.

“The Palace is an iconic hotel. It’s always been a flagship, not only for Sun International, but for the country as well. It is known worldwide as a spectacular hotel. I have a soft spot for the property. When people walk into the lobby, they are amazed as they look up at the beautiful architecture and hand-painted ceilings. It is a stunning property in an even more amazing location, and I am happy to be back.”

His leadership comes at a time when the business is working hard to recover from the pandemic. When borders closed, South African leisure and business travellers went back to the resort in droves, making it the local travel destination of choice.

Despite the difficulties, Sun International is convinced that it is on an upward trajectory. International leisure travel and conferencing are also picking up nicely.

Unique guest experience

To ensure a unique experience for each guest, Mr Myburgh’s team works around the clock. It does not matter whether you are a former Miss SA, a billionaire, an Oscar-winning actor or an average Joe – you’re in for a treat at The Palace, he explains. In a hotel that receives thousands of guests each month, this is a huge undertaking. It’s paramount to plan thoroughly and ensure that you are executing against this fool proof plan each day, he explained.

Renowned guests have walked through The Palace doors and experienced its marvel, including Michael Jackson, Elton John, Adam Sandler and Drew Barrymore, Denzel

Washington, Kings of Chaos, Morgan Freeman and Queen — but the list goes on and on.

“A typical day starts with a meeting with the team. We meet seven days a week, 365 days a year. We look at the daily business arrivals and events and how our in-house guests are enjoying their stay. The team then focuses on daily operational excellence in each department.”

As he charts the path to success, there’s one thing Mr Myburgh is sure of: he can’t do it alone. He has duly empowered his 540-strong team to communicate openly and precisely to ensure faster service and avoid the need for troubleshooting.

To clear his mind and prepare himself for the job at hand, Mr Myburgh exercises on Sun City’s award-winning golf courses, stays on trend by dining in various restaurants, goes on game drives in the Pilanesberg National Park, and treats himself to some retail therapy.

[1] Previous stints at The Palace include Rooms Division Manager between 2011 and 2014, Hotel Manager between 2015 and 2017 and again in 2021.

Boardwalk maintenance team tasked with keeping the lights on

Keeping the lights on at Boardwalk Hotel, Casino and Convention Centre, one of Nelson Mandela Bay’s premier attractions, during times of heavy loadshedding can be a stressful job, even for the most experienced of maintenance teams.

Ettienne Bester, acting maintenance operations manager at Boardwalk, and his team of twelve in the maintenance department, were searching for alternate ways of consuming electricity.

“We are trying to minimise consumption of the complex’s electricity to lighten the load on our three generators which power the hotel and casino during loadshedding,” he said.

“When loadshedding starts, the power dips temporarily and everyone gets a fright. But, within seconds, our lights are back on as our UPS runs until the generators automatically kick in.

The casino has a 1,750kW generator which can power the entire venue, but there is also a 500kW generator. “We split the load between the smoking casino, while the bigger one runs the non-smoking floor and administration

area.” There is also a UPS system for both floors, which powered the lights and slot machines in January, when one generator tripped.

Demonstrating the increase in the amount of loadshedding, Mr Bester said that the generators ran for 20 hours last January, compared to 60 hours in January this year. “February last year was two hours, while this year it was 86 hours, which means that we have to service the generators more frequently.” The generators burn 125 hours of diesel every hour.

Instead of being serviced every 500 hours, they are now serviced every 250 hours, and Boardwalk is in the process of obtaining stock of replacement parts to avoid delays.

“Previously, when one generator had a problem, we had to wait three days for the part to arrive and have someone

monitoring the machine around the clock.”

Boardwalk is in the process of implementing a business management system, which will manage the consumption of electricity. “During peak hours, from 6pm to 10pm, we will do things like switch off aircons in certain areas. We will shift the load from different time periods so that we don’t consume as much electricity at the same time and during peak periods.” The hotel is also changing light bulbs from 40W to 5W LED lights, which use less power.

Tati Tsunke, general manager of the Boardwalk, said it was business as usual for the Bay’s Playground, despite loadshedding. “We strive to ensure our guests are not impacted in any way, and that their time at Boardwalk is memorable for all the right reasons.”

Ettienne Bester, Acting Maintenance Operations Manager at Boardwalk.

ANEW Hotels & Resorts’ latest destination experience

Close on the heels of announcing the sixteenth property in its portfolio, ANEW Hotels & Resorts is thrilled to announce that as of 1 May 2023, the group welcomed guests to its seventeenth property, ANEW Resort Hazyview Kruger Park.

Alan Campbell, sales and marketing director of ANEW, said: “We are excited to share the news of the latest addition to the ANEW family.”

“Situated a mere 15 minutes from the Kruger National Park’s Phabeni Gate, this is an important acquisition for ANEW. ANEW Resort Hazyview Kruger Park will unlock an important tourism destination for us, enhancing our ability to host international series and attract new tourism industry partners,” Mr Campbell said.

ANEW Resort Hazyview Kruger Park’s tranquil setting boasts 54 rooms, each unique to its style and character. Upon booking, guests will have four types of rooms to choose from, such as standard twin and double rooms, the openplanned Family Suite, or the added touch of luxury with the ANEW Resort Hazyview Grande Suite, which comes with a jacuzzi, private pool and leads out onto a gorgeous flower garden,

whereas the villas have private gardens/ terraces.

Furthermore, the property lends itself perfectly to any upcoming events, as the conference facilities can seat up to 260 delegates, making it an ideal place for corporate functions, meetings, parties, team-building exercises, and weddings. In the area surrounding the hotel, guests can enjoy adventure activities such as quad biking, ziplining, rafting, abseiling, paintballing, archery, and horseback riding.

Mr Campbell said: “I think our continued growth is a result of our optimism and belief in what, and how, we do things. We’re improving as we grow, and I think our values resonate with our industry and customers. We are excited to see what new opportunities the rest of 2023 will bring and are looking forward to this year’s Travel Indaba as a launchpad for several new initiatives.”

Call for exhibition industry professionals to celebrate globally

In-person events have seen a strong comeback all around the world as industries and communities have reunited after the challenges of the global pandemic. The exhibitions and events industry is scaling up to meet demand, with investors and customers pushing the sector to grow and evolve. While the business model of exhibitions was challenged during the lockdowns, it has proven both its resilience and value proposition.

Against this backdrop, the 2023 Global Exhibitions Day (GED) will take place one month from now. Coming up on 7 June, we’re looking forward to further promoting and highlighting the importance that exhibitions have in all of our lives.

Set up in 2016, Global Exhibitions Day (GED) is held annually on the first Wednesday of June to drive visibility of the Exhibition Industry locally, regionally and on a global scale. In recent years, it saw activations and activities from industry players in over 100 countries and regions around the world.

This year, the main theme highlights that the exhibitions and events industry ‘runs the meeting places and marketplaces for everyone’.  We’re shining a light on how integral our work is to the continuation of all businesses and industries. We hope to encourage greater recognition for the influence and effect on economy that exhibitions hold.

“Ever since we launched GED in 2016 as an industry, it has been growing in reach and relevance, and the campaign was crucial to keep decision makers aware of us throughout the dark times of the pandemic. Now, after the post-pandemic recovery, GED allows us to focus and highlight the critical role we play for every industry and every community that we serve. More than ever, we have the opportunity to be seen by policymakers and decision makers as the important sector that we are. I encourage everyone to join this year’s activities,” said Michael Duck, UFI president.

As in previous years, UFI is serving as the central project office for GED. To facilitate the community’s activities for Global Exhibitions Day 2023, UFI has prepared an online toolkit on GED 2023 for interested parties to use when promoting GED.

All businesses and professionals in the sector are encouraged to join the GED celebrations on 7 June 2023 by highlighting the impact of exhibitions on facilitating the communication and collaboration of all types of industries and marketplaces.

How you can get involved

• Share your GED23 activities and keep updated on industry preparations by visiting www.globalexhibitionsday.org

• Create or take part in a #GED2023 initiative

• Follow the hashtag #GED2023 on all social media platforms

• Share social posts promoting #GED2023 using the correct tags and logos

• Create posts that share stories, product launches, notable event attendees, quotes, and statistics

• Highlight the importance of exhibitions wherever possible

• Ask government officials for endorsement and recognition of the day This day of advocacy is supported by more than sixty national and international industry associations and facilitated by the UFI, The Global Association of the Exhibition Industry. Thanks to all partner associations supporting #GED2023.

For questions, please contact: ged@ufi.org

To learn more about Global Exhibitions Day, please visit www.globalexhibitionsday.org

Victoria Falls Safari Spa continues to lead in health and wellness offerings

Victoria Falls Safari Spa, which opened six months ago, establishing itself as a leader in health and wellness offerings in the iconic travel destination of Victoria Falls, Zimbabwe, has introduced half and full day packages to leave guests feeling rejuvenated, relaxed and refreshed.

The Victoria Falls’ largest and first purpose-built spa’s full day package includes an African Spirit Signature Journey, which consists of a full body scrub, full body mask and hot stone massage, a light lunch and an African Goddess Age-Defying Facial.

For those more pressed for time, there are also three half-day packages to choose from — one featuring a leg and foot revival treatment, another is a choice of a 60-minute full body massage or a facial and the other a 30-minute back, neck and shoulder massage or a facial.

Africa Albida Tourism (AAT) chief executive Ross Kennedy said, “The first six months have been a valuable learning period for a new business and product such as our spa, but it has positively surprised us with three of those six months being profitable, and the trade and destination welcoming and supporting us.

“We are exploring the idea of implementing additional hydrotherapy facilities to complement the overall wellness offering,” Mr Kennedy said. “One of the most surprising and welcome aspects has been the amazing response to our reflexology pool situated

in a cool, calm treed area adjacent to the spa pool. It is a beneficial and therapeutic self-treatment, especially after a long day of activities or safari itinerary.”

Since its opening, Victoria Falls Safari Spa’s team of five therapists have carried out nearly 1,300 treatments, with

massages being the most popular. Other treatments available include facials, body scrubs, manicures, pedicures and hairdressing services.

Victoria Falls Safari Spa, which is open to guests staying on the Victoria Falls Safari Lodge estate, guests from other hotels and Victoria Falls residents, features a central area boasting manicure and pedicure stations, a hair and make-up studio, relaxation rooms, a splash pool, a reflexology pool and a café, while there are also three outlying stand-alone treatment rooms, one double and two singles.

The African tented safari camp-style spa, located in indigenous woodland on the Victoria Falls Safari Lodge estate, in keeping with the rest of the hospitality group’s portfolio, uses bold, colourful, Ndebele design elements.

In addition to Victoria Falls Safari Spa, AAT operates Victoria Falls Safari Lodge, Victoria Falls Safari Club, Victoria Falls Safari Suites, Lokuthula Lodges and The Boma — Dinner and Drum Show.

A couple indulging in a luxurious treatment together at Victoria Falls Safari Spa.

Victoria Falls Safari Spa guests enjoying pedicures.

Minor Hotels Zambia launches Q-Medland Clinic

Minor Hotels Zambia in partnership with Medland Hospital have opened a Q-Medland Clinic at Avani Victoria Falls Resort’s activity centre.

The partnership aims to create a safe and healthy environment for travellers, local communities and team members by offering the best health care as part of an iconic tourism and hospitality offering in Livingstone.

The clinic will cater for guests at The Royal Livingstone Hotel by Anantara and Avani Victoria Falls Resort to have them avoid travelling off the properties for first class health and medical care. The clinic will also provide medical care for the hotels’ team members and local communities from the surrounding villages who do not have access to immediate health care, that is at times

kilometres away.

Medland Hospital is Zambia’s first private hospital offering specialised and comprehensive medical services in the heart of Lusaka and have extended this specialised offering to service visitors and residents of Livingstone.

The Q-Medland Clinic at Avani Victoria Falls Resort will provide primary health care services only such as, general GP consultations, health checks and screenings, minor surgical treatments, medication administration, nebulisation and oxygen therapy and routine lab testing, amongst other clinic services.

“Minor Hotels is committed to operating in a way that is beneficial to the communities in which we operate, and sustainable for generations of residents and travellers still to come. We are constantly reinforcing our commitment towards environmental, social and cultural conservation, and in the process, meeting our sustainability goals,” said Laurie Burr, complex general manager for Avani Victoria Falls Resort and The Royal Livingstone Hotel by Anantara.

The Q-Medland Clinic will operate weekdays, from 8am-5pm and Saturdays 8am-1pm.

Celebrate innovation in Africa’s thriving food and beverage industry

According to Statista, revenue in South Africa’s e-commerce food sector is projected to reach US$522.90 million this year, with an Average Annual Growth Rate (AAGR) of 5.47 per cent over 2023-2027. Ordering food online is just one facet of this booming industry, packed with tasty trends and new products to feed demand from the masses.

In its 20th year, a culinary B2B event not to be missed is Africa’s Big 7 taking place at the Gallagher Convention Centre from 18-20 June 2023, offering the best in the food and beverage business to drive industry growth. The event is co-located with SAITEX.

“Africa’s Big 7 brings quality and new, affordable food and beverage products from around the world to Africa’s doorstep,” said Evan Schiff, portfolio director: food, hospitality and trade at dmg events.

This year’s show has a feast of features including a series of free-toattend seminars covering the latest trends and key issues impacting the sector. The SA Bakers Challenge returns, to showcase professional and amateur baking talent, along with The National Burger Challenge, in its second year, where contestants will serve up their best burgers to possibly be crowned the best burger in the land.

“Up to 60 per cent of South Africa’s population live and work in the township economy, representing a simply massive market with its own specific demands and drivers that are unlike any other part of the economy,” Mr Schiff said.

“We have worked very closely with key stakeholders to build the relationships to make Africa’s Big 7 the best platform for sellers to access this market, and for

township business buyers to come and source quality products at the best value, directly facilitating township business growth.”

Africa’s Big 7 is constantly evolving to recognise progress in the food and beverage industry and move it forward. “To recognise outstanding new achievements, we are proud to launch the Innovation Awards this year,” Mr Schiff said.

A call to enter the Innovation Awards is currently running until May this year. All entries will be considered by an expert judging panel and scored on multiple criteria including usefulness, innovation, design, and response to market. Short-listed finalists in each category will be displayed at the exhibition, and the winners announced on the first day of the show. “If you think you have produced the next big thing or know a product that has come to be indispensable to you, then make sure to enter yourself or nominate the supplier now.”

The product categories are:

• Groceries, snacking, beverages (including alcohol)

• Sustainability (food or packaging, sourcing)

• Business model innovation (B2B, B2C, D2C, ecommerce, delivery methods,

fintech, route to market)

• Packaging

• Grand Prix — Best in show

“The Awards are an opportunity to celebrate and inspire great work, as well as to boost brand recognition at an event that will attract key decision makers, industry experts and buyers alike,” Mr Schiff said.

To nominate a product or business, click here

Included on Africa’s Big 7 advisory board are consultant, Kiba Bam and Lerato Ramollo, commercial director of Yebo Fresh, Nicki Russell, head of product and quality at Pick n Pay and Richard Lawrence, founder and managing director of Innovatr.

“It’s great to be involved in a show like Africa’s Big 7, where all walks of life among the industry attend, including local taste testers and foodies from afar. It’s literally a melting pot of inspiration, fresh flavours, and new and familiar faces,” Mr Lawrence said.

“Africa’s Big 7 allows you to connect directly with buyers across the African continent, with ample opportunities to discover leads for new business and to access premium, dedicated content covering the latest in food and beverage. We look forward to seeing you there, so don’t forget to register,” Mr Schiff concluded.

Africa’s hotel and hospitality sector set to flourish

The hotel and hospitality sector continues to show signs of resilience and growth, with positive prospects ahead. According to the 2023 Hotel and Hospitality Industry Confidence Index, participants across the continent are optimistic about the future of the industry.

Projections from Statista support this perception and confirm a projected Average Annual Growth Rate of 8.68 per cent for the sector over the next five years, with hotel market revenue in Africa predicted to reach US$13.80 billion by 2027.

“This positive outlook on growth in the sector is high on the agenda at the upcoming Hotel & Hospitality Show,” said Evan Schiff, portfolio director at dmg events. The Hotel & Hospitality Show, hosted by dmg events takes place from 18-20 May 2023 at the Sandton Convention Centre in Johannesburg.

“Registrations are open to attend and there are many exciting features this year catering to the hotel, hospitality and design industry, including seminars, competitions and exhibits.”

The Hotel & Hospitality Show provides a 360-degree view of the market from the challenges and opportunities to latest innovations and sustainable ideas for the future.

The Sustainability Pavilion by Hotelstuff/ Greenstuff is a returning landmark displaying exclusive eco-friendly products from furniture to operating equipment, guest amenities and many other products. Other prestigious exhibitors include the Design Pavilion by IID Professions and brands such as Posiflex, Tork, Solarus, Unipro, Foodserv, Aranda Textiles and Sheraton.

The Hotel & Hospitality Show’s panel

discussions will address the future of the industry and prevalent issues facing the sector from energy costs to staff considerations. Building a diverse workforce and addressing immediate energy constraints are among the topics of discussion.

The 2023 Hotel and Hospitality Industry Confidence Index saw a substantial 94.3 per cent of respondents committed to supporting and retaining staff. Key among hotel employees is the housekeeping team, but their work often goes unnoticed. In 2018, the Hotel & Hospitality Show launched a competition to highlight this great work.

“The Southern African Housekeepers League of Champions will return this year, offering an exciting and highly competitive challenge as Africa’s top housekeeping teams race against the clock to show off their skills,” Mr Schiff added.

The f ourteenth edition of the South African leg of the Global Pizza Challenge will tantalise tastebuds and delight spectators, while the Hotel GM Forum, a closed event, will also return.

The Hotel & Hospitality Show is in its sixth year and continues to promote growth in the sector, connecting brands with hospitality buyers across Africa and encouraging networking opportunities. A sizable 87 per cent of attendees at last year’s show planned to visit this year.

Visitors include distributors and agents, hotel, lodge and resort

representatives, product manufacturers, food service and food manufacturers, importers and exporters, restaurateurs and more.

“Key buyers and decision makers from around the world attend, ensuring that global trends and insights combine with local vision and trends. We encourage B2B matchmaking and look forward to this year’s show, where inspiration and cross-border collaborations will thrive,” Mr Schiff concluded.

For more information and to register to attend The Hotel & Hospitality Show, click here

Evan Schiff, portfolio director at dmg events.

Liam Beattie — ‘plan, plan, plan and then plan for plan B’

Liam Beattie, 48, managing director and owner of HOTT3D, has been in the exhibition industry for 28 years, starting in the mid-1990s, when he returned from overseas and began working for his older half-brother, Rob Moody.

Rob’s company, Interior Design Group (IDG Cape Town), offered me a full-time position, in production, where I stayed for two years before moving into sales. I learned a huge amount from Rob, who was heading up one of the leading exhibition stand companies in SA, especially with regards to modular systems.”

“The thing I enjoy most about the exhibition industry is that no one project is ever the same. Every project has its own nuances, designs and planning needed,” Mr Beattie said.

Where were you born and raised?

I was born and raised in Cape Town, with a brief stint between the ages of 2-4 in Bedfordview!

What has been the biggest change you’ve seen in this sector?

The digital progress. Plasma screens were brand new in the late 90s, costing upwards of 90k-100k for a 42” screen. Now, you can get full-wall LED screens, curved LED and all sorts of other great tech.

What would you change in your life – if you could – when looking back?

Not a lot. I very rarely dwell on the past. What is done, is done!

Do you have any hobbies?

I brew a vicious and very tasty granadilla ‘cider’.

Do you play any sports?

Covid kind of put a spoke in my sports. I was a very avid mountain biker, which is something I need to get back to this year, now that business is back on track. I also enjoy being in the sea; surfing, SUP'ing etc… but again, those are 2023 goals to get back on track.

What is your favourite sport?

No one favourite, but I always enjoy seeing sports people achieving really high-level performances. Usain Bolt, Eliud Kipchoge, Michael Phelps, Wayde van Niekerk, Kelly Slater… that top, top level that is just brilliant to witness. And it can be any sport.

What do you do for leisure?

We spend a lot of time down in Cape Point, lately. Those beaches are pristine and it’s so quiet and far from people. Also, we love heading out of town, camping, preferably in places with no mobile signal.

What is your secret to success?

Plan, plan, plan… and then plan for plan B in everything.

What has been your biggest challenge in this sector?

Large corporates and government. They make it very difficult for smaller exhibition companies, because they have to spend in advance on bespoke projects, to produce quality work due to tedious tender processes, bureaucracy and very poor payment terms.

What is your pet hate?

People who promise something and then deliver late or off spec, in the knowledge they couldn't do so in the first place.

What is the most memorable place you have ever been to, and why?

So many places. But I would have to say Lamu Island on the North Coast of Kenya.

What type of holiday would you avoid at all costs?

Cruise ships and resorts.

If you could be anyone for the day who would you be and why?

Myself at 20. I would have made certain key changes that would have a big impact today. But no regrets and no desire to be anyone else.

What is your favourite city?

Istanbul (or Constantinople for my Greek friends). It’s an incredible city with so much culture melded together from over 1,600 years. The food, mosques and markets. It’s a brilliant place to visit.

What is your favourite film and book?

Film: Oh, Brother, where art thou. The Big Lebowski is also a favourite.

Book: I read very little fiction, but I would have to say 1984 is a great book (it's not really fiction is it?)

How do you relax?

Walking in Cape Point or on Longbeach.

What is your favourite food?

My taste changes all the time. Asian, French and nothing wrong with a good old braai.

Who is your favourite movie star?

John Turturro.

Who is your role model?

My Mom and my Stepdad. Both had a huge amount of patience with me when I was growing up and showed me the right path… and still do.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps?

Start off by gaining as much knowledge as you can from someone or a company that knows what they are doing. Understand that it will definitely not be easy and also that a lot of the time ‘the best thing to do is keep on doing’.

What is your dream for the future?

To travel a lot more.

Have South Africans become travel ‘unfit’?

South African business travel is rapidly accelerating in 2023 as most travellers have by now dusted off their suitcases and started taking to the skies again. Interestingly, former road warriors may have become slightly ‘travel unfit’, according to Bonnie Smith, general manager of Corporate Traveller, leading to mistakes, oversights, or difficulties during a trip.

By Bonnie

While it’s understandable that certain aspects of travel may have slipped from people’s minds, ensuring you have enough information and are well-prepared before starting any trip is important. This can ensure that your travel experience is stress-free and enjoyable while preventing avoidable complications, such as being refused entry to a country,” Ms Smith said.

Ms Smith continues that not being accustomed to the routine of travelling is leading some travellers to forget important steps or items necessary for a successful trip.

“They may forget to pack essential items, such as their medication, they may not be aware that their passport has expired, or they may not be familiar with the current travel regulations and requirements. They may also struggle with logistics, such as navigating airports or finding transportation at their destination. This can be inconvenient and lead to unnecessary stress and anxiety,” Ms Smith said.

Ms Smith suggests that individuals who are planning to travel should review and take measures to adhere to the following:

• Check travel restrictions: Before you travel, review the travel restrictions and prerequisites in your destination country, which may still include vaccination obligations.

• Get vaccinated if required: Consider vaccinating against Covid-19 if you haven’t already. Some countries may require proof of vaccination for entry.

• Carry necessary documents: Essential travel documents include a valid passport, visa, travel insurance, and health records. If you’re considering bleisure trips with the family, remember that minors need proper identification and a notarised consent letter from the absent parent(s) if travelling with only one

parent or without both. Some countries require additional documentation or permits for business-related travel.

• Pack essential items (correctly): You can bring electronics and prescription meds in both carry-on and checked luggage, but they might need extra screening or permits. Remember that liquids are still restricted to 100ml per container and must be in a clear, resealable plastic bag no larger than 1 litre.

• Check on your flight: Check in for your flight online and verify that the flight schedule has remained the same. Additionally, ensure that you know the airport check-in and boarding time for your flight.

• Stay informed: Stay informed about the current situation in your destination country, including any safety or security risks, natural disasters, or civil unrest.

• Plan ahead: Consider your transportation options, such as rental cars or public transportation, and book them in advance. This will save you time and money and ensure you arrive at your destination on time.

• Keep your valuables safe: Ensure your valuables are secure at all times, and remember not to leave your luggage unattended.

• Follow local laws and customs: Respect local laws and customs, and avoid activities that may be considered offensive or illegal. Familiarise yourself with the local business culture and traditions, as they can differ from what you are used to. This includes proper attire, greetings, and business practices.

• Stay connected: Stay in touch with colleagues and family back home, and let them know your travel plans and itinerary. Having someone who knows where you are and how to reach you in an emergency is always a good idea.

Winging it is not an option when travelling for business, Ms Smith warned. “By enlisting the services of a reliable TMC, you can ensure that you are thoroughly prepared for your trip, including obtaining the required visas and permits and being aware of any risks. In addition, a TMC like Corporate Traveller provides real-time alerts to keep all travellers informed. In the event of any disruptions to the trip, having accurate information on the location of your travellers is critical and their travel manager can provide them with the necessary assistance,” Ms Smith concluded.

Who is Bonnie Smith ?

Bonnie Smith has more than 20 years’ travel industry experience, including key roles in learning and development, technology and leadership across the Flight Centre Group. Bonnie Smith is now at the helm of FCTG Corporate in South Africa as general manager for both the Corporate Traveller and FCM brands.

Smith, general manager for both the Corporate Traveller and FCM brands

Chef Renzo Bico believes simplicity is best

Chef Renzo Bico, from @Sandton Hotel at Acsiopolis precinct, has been in the industry for the past 23 years, having begun his career with Protea Hotels at their Wanderers Hotel.

Ihave worked for various hotel groups including Protea Hotels, Tsogo Sun (group development chef), AHA (group executive chef) and Premier Hotels Group.”

Before joining @Sandton Hotel he was the executive chef for the Premier Hotel Quatermain and Premier Hotel Falstaff — both located in Morningside, Sandton.

Renzo said: “I always wanted to become a chef. As a youngster I aspired to be like well-known British chefs, Antony Worrall Thomson and Ainsley Harriott.”

His goal for the next five years, is to make @Sandton Hotel at the Acsiopolis precinct a dining destination which offers the most unexpected dining experience with great quality produce. “I look forward to watching my young team of chefs grow into other positions and head up their own kitchens and teams,” he added.

Renzo said his position is so interesting because he can experiment with food, and no one can tell him to stop.

In terms of local trends, he said: “Making use of the best sustainably and locally-sourced quality ingredients to create sustainable food with a huge focus on plant-based eating. Portion size is more modest.”

From a global perspective, Renzo said: “Every menu must have a plantbased option.”

His suggestions to PCOs organising a conference or event, is: “Simplicity is best, think quality over quantity."

Renzo said one of the main challenges facing the hospitality industry today, is the lack of supply of qualified chefs and young people wanting to become chefs.

For leisure, he enjoys getting away from the stress of work and the city.

“So, I am a great lover of the bush and open spaces where there is no phone signal.”

He added: “I have got a few hobbies that keep me busy on the rare day off. I enjoy spending time with my Bonsai plants, carpentry and fishing.” Renzo’s advice to people aspiring to become an executive chef, is: “You need to be dedicated and willing to put in what you expect to get out. Time means nothing if you have a dream, put in the hours and the results will come naturally. Always remember, as a chef, you are never too old to learn new tricks.”

What is your signature dish?

Japanese cucumber, tempura prawn and salmon salad with nori taco, togarashi and saffron mayonnaise dressing. Served with a Chenin Blanc.

What food trends are emerging in the conference industry?

Say goodbye to buffets and focus more on personalised service, incorporating more powerful plant-based foods in the food delivery. Heavy emphasis on going local with ingredients and showcasing what your region has to offer.

What has remained constant in this industry?

The one thing that every chef will say has remained constant in the industry is the long hours we as chefs have to work! On a serious note, the guests we serve varies from one day to the next and I suppose that is what makes our industry so amazing and different from others.

What is your favourite beverage? I can’t say no to an ice-cold Black Label beer.

What is your favourite food?

As a chef I am a very simple eater, I love a really good, but simple margarita pizza.

What is your pet hate?

Last minute things, I hate being unprepared.

Who is your great love? My daughter, Gabriella.

Are you adventurous?

I am an adventurous person. Does jumping out of an aeroplane count as adventurous?

The journey to Net Zero events

If you’re wondering what it means to host net zero events, you’re not alone. Here the Event Greening Forum (EGF) gives a brief explainer to shed some light on the concept and how to start your journey to achieving it.

What is Net Zero?

‘Net zero’ is much as the term implies — a state where carbon emissions released into the atmosphere are reduced to close to zero as possible, with any remaining emissions removed or re-absorbed from the atmosphere. However, there are some nuances which are important to note.

The first is that the term doesn’t only refer to carbon emissions but includes all greenhouse gases which contribute to climate change.

Another is that it implies an effort has been made to reduce these emissions as much as possible. These resulting reduced emissions can then be offset – where ‘offsetting’ means paying for a project to remove an equivalent amount of carbon emissions from the atmosphere.

Carbon capture projects can include reforestation, creating renewable energy, carbon-storing agricultural practices, and waste and landfill management.

The pledge

While this sounds straightforward, the practice of creating net zero events is far from simple, especially because there are so many stakeholders. This is why the Joint Meetings Industry Council (JMIC) in collaboration with several global event industry organisations created the Net Zero Carbon Events Pledge, to help organisations across the entire event industry value chain worldwide, achieve net zero by 2050 (at the latest) and a 50 per cent reduction in emissions by 2030.

Included with the pledge is a roadmap of how to achieve this goal, which broadly looks like this:

• 2023 – define and plan the boundaries of your roadmap

• 2025 – measure and embed sustainability in your business and your events

• 2030 – reduce carbon emissions from improved efficiencies

• 2035 – replace carbon intensive activities with sustainable alternatives

• 2040 – remove any residual carbon

emissions with accredited carbon capture or removal processes

• 2050 – Net Zero

You can find out more about it at www.netzerocarbonevents.org

Where to start

If you’re feeling daunted at the amount of work entailed in hosting net zero events, EGF chairperson Morwesi Ramonyai advises you to simply start by measuring your carbon impact. She said, this is because, “You cannot manage what you don’t measure”. Critical carbon measures for events that you can start collecting today include energy use, water use, waste output (with specific data on what type of waste was produced – landfill, recyclable or compostable waste) and travel and transportation related emissions to name a few.

Once you have this data you will have a better understanding of your impact, as well as a benchmark to measure future events and business activities against, with the view to continue reducing your carbon footprint over time.

About the EGF

The Event Greening Forum (EGF) is a non-profit organisation that promotes sustainability within the business events sector. It does this by hosting educational sessions for industry and lobbying government in an effort to implement sustainability principles into the daily operations of the events industry.

The EGF was established through dedication and support of eight industry associations who are recognised as founding members. The founding members are key industry associations working together to promote South Africa as a destination for various types of events.

Want to know more?

If you would like to know more about event greening, visit www.eventgreening.co.za where you can browse the free resources, sign up to the monthly newsletter, or contact them directly with any queries.

Contact: Lynn Mcleod

T: 082 891 5883

E: lynn@eventgreening.co.za

Keep moving forward — one quarter down, three to go

The second quarter of the year began with jam-packed meetings, events and trade exhibitions calendar, across the country. The coming months will provide some data on how we are progressing as an industry and where we may need some work.

By Glenton De Kock, chief executive officer of SAACI.

With corporates still continuing to work from home – at least part of the week – how do we attract attendees, in a changed environment? We are still seeing limited corporate travel and a real slow uptake from government travel, in certain parts of the country.

We need to find an approach that is effective, in order to encourage attendance at events.

This change in approach is against a backdrop of continued high-priced

pressure and inflation.

As an industry, the three incredibly interdependent segments of our industry, the organiser, the venue and — truth be told – multiple suppliers, have thus far found a way to attract acceptable growth in areas of increased floor space, increase in attendees and continued improvement in program content for meetings and trade shows during this past quarter. On reflection, our industry has ensured that we drive impact for clients

and continue to contribute to the many needs that we face daily as citizens, and shaping the conversations of the here and now.

As the ‘silent’ workers, we may not always receive the required recognition, but we remain the core that makes many an industry move forward.

Ultimately, it’s the calibre of our relationships that will influence how we progress for the remaining months of 2023, and ensure that we mitigate any chance of the cookie crumbling.

EXSA Board 2023 announced

EXSA would like to introduce you to the Board of 2023. We welcome our new board members, and thank all board members that have remained on the board.

Chairperson – Sibusiso Mncwabe – Marketing Well.

Vice Chair – Jacqui Nel – Exhibition Freighting GSM.

Treasurer – Ismael Atanasi – GL Events.

Director – Ashona Maharaj – Durban ICC.

Director – Beert Kuiken – Octanorm.

Director – Gabi Babinszky –Brandex.

Director – Kelly Papas – Barmotion.

Director – Kerry-Lee Bester. – Brilliant Branding.

Director – Liam Beattie – Hott 3D.

Director – Nic Curle – Nucleus.

Co-opted Director – Daksha Vallabh – Orange Orbit.

Co-opted Director – Gavin Burgess – Technology Partners.

Co-opted Director – Kimendrie Pillay – Johannesburg Expo Centre.

Co-opted Director – Ross Wilson – Urban Tonic.

EXSA would like to thank the board members who have served on the board with passion, commitment and selflessness. Although no longer on the board, we will always value your input and involvement.

The board is extremely enthusiastic and serious about tackling real issues that we are facing in the industry. They will be working on specific projects which will be unpacked and communicated to our members and the industry in due course. These projects will make a big difference in driving the quality of work produced and the relationships we have built, to the benefit of the industry.

As you can see, we have a blend of board members that is diverse and

dynamic. This is part of the plan to ensure longevity, sustainability and excellent standards of work and ethics. Many projects are ongoing and will begin to gain much more traction in the near future, while others are new concepts brought about by the needs of the industry at the moment.

EXSA thanks everyone who has stepped forward and raised their hand to be a part of this team, we wish them every success for what is to come. Thanks to all members for their involvement and support as the backbone of the association. We continue to rely on all of you for input and to fly the EXSA flag wherever you go, especially now, more than ever, with all the change that is happening.

If anyone would like any further information or would like to get involved please contact the office at info@exsa. co.za. Please also have a look at our new website www.exsa.co.za

Exhibitions can be sustainable

By Anthea Buys, office manager of AAXO

Exhibitions can be a sustainable way of doing business if they are planned and executed with sustainability in mind. Here are some reasons why:

• Reduced carbon footprint

Exhibitions bring together a large number of people in one place, reducing the need for travel to different locations. This reduces the carbon footprint of attendees and exhibitors.

• Efficient use of resources

Exhibitions allow companies to showcase their products and services to a large number of potential customers in a single location, reducing the need for multiple marketing campaigns and associated resources.

• Collaboration and innovation

Exhibitions provide an opportunity for

companies to collaborate with one another and share ideas, leading to innovation and new sustainable practices.

• Recycling and waste management

Exhibitions can promote responsible waste management and recycling practices, such as using recyclable materials for exhibition stands and recycling waste generated during the event.

• Education and awareness

Exhibitions can also be used as a platform to educate attendees about sustainability and promote

awareness of sustainable practices. Overall, exhibitions can be a sustainable way of doing business if they are planned and executed with sustainability in mind. By promoting responsible practices, exhibitions can contribute to a more sustainable future for businesses and the environment.

SITE Executive Summit to take place in Zimbabwe

In June 2023, Zimbabwe will host 25 international board members of the Society for Incentive Travel Excellence (SITE), a professional association dedicated exclusively to the global incentive travel industry.

The 25 international board members and SITE’s executive leadership team are C Suite executives from leading businesses in the field of incentive travel, across our source markets and beyond, and are thought leaders and key decisionmakers pioneering the growth of the USD$75-billion incentive travel industry.

Incentive travel uses once-in-alifetime travel experiences as the ultimate reward or prize for extraordinary performance in a business setting. According to recent research, incentive travel budgets are expected to rise by 34 per cent in 2023, with a gradual return to mid/long-haul destinations.

By hosting the SITE Executive Summit in Zimbabwe, the country will position itself as a strong emerging destination for incentive travel, in line with incentive

planners’ ongoing search for new destinations that offer truly unique, authentic and creative experiences.

The visiting delegation will have the opportunity to sample some of the exclusive incentive-ready properties in Zimbabwe and participate in engaging activities in the adventure capital, Victoria Falls.

“Not only are we looking forward to hosting this group, but we view them as ambassadors who will reinforce our marketing efforts in driving the viability of incentive travel in Zimbabwe,” said Winnie Muchanyuka, chief executive of the Zimbabwe Tourism Authority.

She went on to say that the initiative will expose key executives to Zimbabwe’s unique selling points and help attract more incentive travellers to the country, translating to the increased tourist arrivals that they are striving to achieve.

Commenting on the forthcoming trip to Zimbabwe, SITE chief executive officer, Annette Gregg, MBA, CMM, said: “SITE is committed to working with new and emerging destinations and helping position and refine their offerings for discerning incentive travel qualifiers. With its unique natural setting, world heritage sites and incentive-ready resorts, hotels and lodges, Zimbabwe really has so much to offer. SITE looks forward to working with the local incentive travel community to deliver award-winning incentive travel programs in southern Africa.

SITE Executive Summit takes place from 21-23 June 2023. For further details please contact: Josephine on josephine@ztazim.co.zw or ncb@ztazim.co.zw or +263772614024.

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Why we do it? Business results!

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Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

New chairperson at the Cape Chamber of Commerce and Industry

Mark Wernich, cluster general manager for Taj Cape Town and Taj Pamodzi Lusaka has been named chairperson of the Cape Chamber of Commerce and Industry.

Mr Wernich’s experience as a veteran of the hospitality industry stands him in good stead as he takes on this new role.

“The Cape Chamber of Commerce is the champion of business in the Cape, and small business in particular,” Mr Wernich said. “We are highly focused on creating a supportive community, where small businesses are backed not only by each other, but by key stakeholders within the city.”

Thanks to a career spanning more than 30 years in the hospitality industry, Mr Wernich is well-versed in cultivating relationships and encouraging buy-in from key role players. He has a special passion for driving business growth, having been integral to the growth of

several iconic hotels in South Africa.

Mr Wernich’s career includes posts at a number of South Africa’s leading hospitality brands, where he has won several awards recognising his performance and commitment to excellence. His most recent appointment, as cluster general manager for Taj Cape Town and Taj Pamodzi Lusaka, sees him responsible for the expansion of the Taj Hotels brand into southern Africa.

“I am extremely proud to have been given custodianship of the Cape Chamber of Commerce. This platform gives me the chance to drive opportunities for the business and tourism sector, with benefits for all,” Mr Wernich said.

EXCO AND HEAD OFFICE

Chairperson:

Kim Roberts

e: info@mise-en-placesolutions.com

c: +27 (0)82 652 2008

Vice-chairperson:

Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Treasurer:

Jaques Fouche

e: jaques@be-moved.co.za

c: +27 (0)60 993 7542

Public officer:

Alistair Stead

e: alastair@scandisplay.africa

c: +27 (0)73 236 6618

Chief executive officer:

Glenton De Kock

e: ceo@saaci.org

c: +27 (0)82 575 7565

Membership services consultant:

Alshanthé Smith

t: +27 (0)71 299 0601

e: members@saaci.org

BOARD MEMBERS

Chairperson:

Kim Roberts

e: info@mise-en-placesolutions.com

t: +27 (0)82 652 2008

Vice-chairperson:

Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Treasurer:

Jaques Fouche

e: jaques@be-moved.co.za

c: +27 (0)60 993 7542

Public officer:

Alistair Stead

e: alastair@scandisplay.africa

c: +27 (0)73 236 6618

Eastern Cape Chairperson:

Melissa Palmer

e: melissa@becbc.co.za

t: +27 (0)82 437 7600 +27 (0)41 404 2431

KwaZulu-Natal Chairperson:

Irene Vallihu

c: +27 (0)79 692 4604

e: irenev@icc.co.za

Gauteng Chairperson:

Neil Nagooroo

c: +27 (0)82 929 5241

e: neil@nxlevel.co.za

Western Cape Chairperson:

Angela Lorimer

c: +27 (0)74 550 1000

e: angelajacobson862@yahoo.co.za

Coopted Youth Ambassador: Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Coopted Learning Ambassador:

Esti Venske

e: venskee@cput.ac.za

c: +27 (0)83 482 9276

EASTERN CAPE

Chairperson:

Melissa Palmer

e: melissa@becbc.co.za

t: +27 (0)82 437 7600 +27 (0)41 404 2431

Vice-chairperson: Claire Kivedo

e: claire@overallevents.co.za

c: +27 (0)82 4641 504

COMMITTEE: David Limbert

e: david@magnetic.co.za

c: +27 (0)82 9064 198

Gill Dickie

e: gilld@bidvestcarrental.co.za

c: +27 (0)79 527 7619

Wanda Fourie

e: registration@easternsun.co.za

c: +27 (0)72 608 1641

Claire Kivedo

e: claire@overallevents.co.za

c: +27 (0)82 464 1504

GAUTENG Chairperson: Neil Nagooroo

c: +27 (0)82 929 5241

e: neil@nxlevel.co.za

Vice Chairperson: Mary Mahlangu

c: +27 (0) 81 574 9493

e: mary@flockplatform.com

COMMITTEE:

Rendani Khorommbi

Joburg Tourism

t: +27 (0)11 883 3525

c: +27 (0)82 773 2999

e: rendanik@joburgtourism.com

Zaida Enver

Pure Grit Events and Exhibitions

Management

t: +27 (0)82 555 1049

e: zaida@puregrit.co.za

KWAZULU-NATAL

Chairperson: Irene Vallihu

c: +27 (0)79 692 4604

e: irenev@icc.co.za

Vice-chairperson: Gill Slaughter

c: +27 (0)83 269 0279

e: gills@turnersconferences.co.za

Treasurer: Sibusiso Mncwabe

c: +27 (0)83 477 5536

e: sibusiso@marketingwell.co.za

COMMITTEE:

Tarannum Banatwalla

c: +27 (0)83 254 9462

e: tarannum@jellyfishcatering.co.za

Mabuyi Mosia

c: +27 (0)71 117 7509

e: mabuyi@ikhono.co.za

Kavitha Dhawnath

c: +27 (0)83 607 200

e: kavitha.dhawnath@gearhouse.co.za

Wiseman Mnguni

c: +27 (0)78 220 2162

e: mboniseni.events@gmail.com

Sandile Dlamini

c: +27 (0)79 104 5510

e: sandile@anzomode.co.za

WESTERN CAPE

Chairperson:

Angela Lorimer

c: +27 (0)74 550 1000

e: angelajacobson862@yahoo.co.za

e: ALorimer@Hotelsky.co.za

Vice-chairperson:

Alex Wrottesley

c: +27 (0)21 430 2060

e: alex@intoafrica.co.za

COMMITTEE:

Ansu Colditz

c: +27 (0)82 457 8071

e: ansuc@millenniumtravel.co.za

Esti Venske

t: +27 (0)21 460 3518

e: estivenske@gmail.com

Zimkitha Bavuma

c: +27 (0)72 172 5746

e: zim@live.co.za

Esmare Steinhofel

c: +27 (0)84 056 5544

e: esmare.s@iccaworld.org

Andrew Gibson

t: +27 (0)860 111 625

e: Andrew@magnetic.co.za

e: andrew.msct@gmail.com

Gheeta Payle

t: +27 (0)86 123 7890

e: gheeta.payle@inhousevtm.com

Lara van Zyl Paragon Africa

t: +27 (0)82 223 4684

e: lvanzyl@paragong.com

EXHIBITIONS AND EVENTS ASSOCIATION OF SOUTHERN AFRICA

EXSA OFFICE www.exsa.co.za

Chairperson

Sibusiso Mncwabe

Marketing Well

Vice Chair

Jacqui Nel

Exhibition Freighting GSM

Treasurer

Ismael Atanasi

GL Events Director

Ashona Maharaj

Durban ICC

Director

Beert Kuiken

Octanorm Director

Gabi Babinszky

Brandex Director

Kelly Papas Barmotion Director

Kerry-Lee Bester

Brilliant Branding Director

Liam Beattie

Hott 3D

Director

Nic Curle

Nucleus

Co-Opted Director

Daksha Vallabh

Orange Orbit

Co-Opted Director

Gavin Burgess

Technology Partners

Co-Opted Director

Kimendrie Pillay

Johannesburg Expo Centre

Co-Opted Director

Ross Wilson Urban Tonic

SOUTHERN AFRICAN ASSOCIATION FOR THE CONFERENCE INDUSTRY

SOCIETY FOR INCENTIVE TRAVEL EXCELLENCE ASSOCIATION OF AFRICAN EXHIBITION ORGANISERS

President: Tes Proos

c: +27 (0) 84 682 7676

e: tes@crystalevents.co.za

Treasurer: Peter-John Mitrovich

c: +27 (0)82 318 1889

e: peter-john.mitrovich@grosvenortours. com

Sustainability: Daryl Keywood

Southern Africa Development:

Brad Glen

East Africa Development:

Chris Munyao

Young Leader Programme:

Peter Mwanja

Africa Convention Bureaus:

Rick Taylor

North Africa Development:

George Fawzi

Board member at large: Rick Taylor

East Africa (Rwanda): Chris Munyao

North Africa: George Fawzi

North Africa support: Brad Glen

Secretariat & Events: Mariaan Burger

c: +27 (0)82 557 8041

e: info@siteafrica.africa

SA EVENTS COUNCIL

46 Waterford Office Park, Waterford Drive, Fourways, Johannesburg

t: +27 (0)87 265 5840

e: aaxo@aaxo.co.za

Association coordinator:

Anthea Buys

e: anthea@aaxo.co.za

Chairperson:

Devi Paulsen-Abbott, Dmg Events

e: devipaulsen@dmgevents.com

Vice-chairperson:

Tiisetso Tau, Synergy Business Events

e: ttau@synergybe.co.za

Venue Committee Chairperson: Charles Wilson, Gallagher Convention Centre

e: charlesw@Gallagher.co.za

Treasurer:

Mark Anderson, Specialised Exhibitions

Montgomery

e: marka@specialised.com

Board of directors:

Chanelle Hingston, Clarion Events Africa

e: chanelle.hingston@clarionevents.com

Sandra Barrow

e: sandra.barrow@rxglobal.com

Projeni Pather, Exposure Marketing

e: projeni@exposuremarketing.co.za

INTERNATIONAL CONGRESS & CONVENTION ASSOCIATION

179 Jan Smuts Ave, Parktown North, Private Bag X7000, Parklands 2121 t: +27 (0)11 447 4777

e: info@eventgreening.co.za www.eventgreening.co.za

Chairperson: Morwesi Ramonyai, Borena Energy

Vice-chairperson: John Avanitakis, Chat’r Xperience

Treasurer: Justin Hawes, Scan Display Secretariat: Lynn McLeod

e: lynn@eventgreening.co.za

Executive director: Kevan Jones

SATI – South African Translators’ Institute

Executive director: Marion Boers

t: +27 (0)11 803 2681

e: office@translators.org.za

www.translators.org.za

SATSA – Southern Africa Tourism Services Association

Box 900, Ferndale 2160

t: +27 (0)11 886 9996

e: pa@satsa.co.za

www.satsa.com

SKAL International South Africa

Secretary: Anne Lamb

t: +27 (0)21 434 7023

c: +27 (0)82 708 1836

e: anne@yebo.co.za

www.skalsouthafrica.org

STA – Sandton Tourism Association

t: +27 (0)83 558 5445

e: secretariat@sandtontourism.com

www.sandtontourism.com

TBCSA – Tourism Business Council of South Africa

Chief executive: Tshifhiwa Tshivhengwa Box 11655, Centurion 0046

t: +27 (0)12 664 0120

e: comms@tbcsa.travel

ABTA – African Business Travel Association

Box 2594, Pinegowrie, 2123

t: +27 (0)11 888 8178

c: +27 (0)83 679 2110

e: monique@abta.co.za

www.abta.co.za

Founder: Monique Swart

ASATA – Association of Southern African Travel Agents

PO Box 650539, Benmore, 2010

t: +27 (0)11 293 0560/61

e: barbara@asata.co.za

e: general@asata.co.za

www.tbcsa.travel

www.tomsa.co.za

Member relations manager: Boitumelo Moleleki

TGCSA – Tourism Grading

Council of South Africa

Private Bag X10012, Sandton 2146

t: +27 (0)11 895 3000

f: +27 (0)11 895 3001

e: enquiries@tourismgrading.co.za

TINSA – Interpreters/Translators

Network of Southern Africa

e: info@interpreter.org.za

t/f: +27 (0)11 485 2511

c: +27 (0)83 249 0010

e: hello@saeventscouncil.org

Chairperson:

Raylene Johnson, CEO: TEBCO-SA

Vice-chairperson: —

–

Interim treasurer:

Glenn van Eck, Chairperson: CEPA

Spokesperson:

Projeni Pather, Chairperson: AAXO

Members:

Kevan Jones, Executive Director SACIA

Sharif Baker, Chairperson TPSA

Tes Proos, SITE President

Justin Hawes, Managing Director: Scan

Display & Event Greening Forum Treasurer

Sibusiso Mncwabe, Chairperson EXSA

Justin van Wyk, Chairperson SALPA

Mike Lord, Chairperson ESC

Arthur Goldstuck, PSASA Exco Member

Esmare Steinhofel, Chairperson: ICCA

Africa Chapter

Advisory Members:

Prof Nellie Swart, Associate Professor: Tourism Management

Corne Koch, Head: Convention Bureau (WESGRO)

Tiisetso Tau, AAXO member

Daryl Keywood, SITE Member

Bheki Twala, TEBCO-SA Executive

Kim Roberts, SAACI Representative

Western Cape

Robyn D’Alessandro, PR/Social media, Vivo Visual Voice CC

ICCA African Chapter Chairperson:

Taubie Motlhabane

Cape Town International Convention Centre

t: +27 (0)21 410 5000

e: Taubiem@cticc.co.za

Secretariat:

Esmaré Steinhöfel

ICCA Africa Regional director

c: +27 (0)84 056 5544

e: esmare.s@iccaworld.org

www.iccaworld.com/dbs/africanchapter

www.iccaworld.org

Office manager: Barbara Viljoen

Council of Event Professionals Africa

Kevan Jones

kevan@sacia.org.za

t: +27 (0)11 083 6418

c: +27 (0)82 555 5556

Chairperson: Glenn van Eck Magnetic Storm

c: +27 (0)82 800 2616

e: glenn@magnetic.co.za

FEDHASA National Office –Federated Hospitality Association of Southern Africa

PO Box 3853, The Reeds, 0157

c: +27 (0)82 552 9862

e: ceo@fedhasa.co.za

www.fedhasa.co.za

PSASA – Professional Speakers

Association of Southern Africa

t: +27 (0)11 462 9465

c: +27 (0)83 458 6114

e: admin@psasouthernafrica.co.za

www.psasouthernafrica.co.za

SABOA – Southern African Bus Operators Association

Postnet Suite 393, Private Bag X033, Rivonia 2128

t: +27 (0)11 511 7641

e: saboa@saboa.co.za

www.saboa.co.za

SACIA – Southern African Communications Industries Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

www.interpreter.org.za

TPSA – Technical Production Services

Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

www.tpsa.co.za

Executive director: Kevan Jones

TTA – Tshwane Tourism Association

Box 395, Pretoria 0001

t: +27 (0)12 841 4212

e: secretary@tshwanetourism.com

www.tshwanetourism.com

Chairperson:

Bronwen Cadle de Ponte

Secretary: Sithembile Nzimande

Membership coordinator: Liz Oosthuysen

e: membership@tshwanetourism.com

OTHER ASSOCIATIONS OF INTEREST

EVENT GREENING FORUM

Authentic leadership matters — and we need it here and now

At best, ours is a world in flux. At worst, it’s in chaos. Over the past 200 years of capitalism we have made money the yardstick of success, sadly choosing to define ourselves by our material possessions and wealth. Compound this with more recent events, including a pandemic, global and local economic downturns, and severe political instability, and you can start to understand the status quo.

By Peter Laburn, founder of Lead with Humanity

In times of uncertainty, human nature tends to focus on survival — the desire to look after ourselves above all else kicks in, often encouraging greed. As we look around now, it’s clear that we have largely lost our moral fibre and been encouraged to relinquish our authenticity. This is apparent in the loss of authentic leadership in all walks of life. What does authentic leadership mean, and why is it so relevant to the economic and political climate in which we find ourselves?

The case for authenticity

Authentic leadership is born out of the notion that leadership is a state of being, not of doing. Leadership isn’t a set of prescribed behaviours or actions; instead it’s an embodiment of who are intrinsically and fundamentally authentic. If we’re authentic in our leadership style, we’re continuously in tune with our values and purpose in life. We’re self-aware, intellectually, emotionally and spiritually intelligent, and in touch with our personal sense of meaning and legacy.

While pursuing profits may indeed work for some if their life purpose is to accumulate wealth or if they want to define their life by this wealth, it doesn’t apply to everyone. Too many of us find ourselves working in spaces that demand or incentivise us to behave in a certain way or to pursue organisational objectives that don’t align with who we are, or who we want to be. This results

in us displaying inauthentic leadership — continuously trying to be someone we are not in order to meet prescribed objectives (and get the bigger bonus!).

The knock-on effect is that we become stressed, and that we behave or lead inconsistently or erratically, which creates stressful working environments for those we lead, too. Ultimately, we are at our best when we are allowed and encouraged to be authentically ourselves.

Shifting the world as we know it

In a wide variety of contexts, from the corporate to the political, leaders appear to be floundering in roles that are plastic, narcissistic and inauthentic. In South Africa, moral integrity is lacking in political leadership because those in power are required to toe the party line, and business leaders, with only a few exceptions, sadly follow suit, conforming to corporate edicts.

The result is that our political offices and boardrooms are urgently in need of leaders who are committed to being themselves, and who create working environments that encourage the same in their fellow leaders and employees.

We need leaders who are self-aware to truly embody their own values (which ideally should be aligned to the espoused values of their companies), who allow everyone’s views to be heard and respected, and who acknowledge their responsibility in uniting their teams around a common purpose. If this is the case, an inclusive, supportive

and productive culture is likely to be nurtured.

HR teams have a role to play in this regard. During recruitment, they should ascertain whether potential employees or leaders will be able to express themselves authentically in that company’s culture. In reality, most potential employees are selling what they think the organisation wants, as opposed to presenting themselves and who they are authentically.

Once people are employed, HR teams have a responsibility not to develop systems and training programmes that encourage people to move away from being themselves in pursuit of predetermined (and possibly inauthentic) organisational leadership competencies. Instead, they should design emotional and leadership development procedures that encourage self-awareness as the foundation of leadership.

Imagining an authentic world

What shifts would we see if there was greater authenticity in leadership?

Greater connectivity between leaders and their employees for one, and more empathy, more consistency. More people willing to be themselves, to stand up and make a difference. The psychological and emotional toll on employees working beneath inauthentic leaders would be alleviated, workplaces would experience less toxicity, stress and anxiety, and companies would likely reduce turnover.

There would be a knock-on effect in our personal lives, too. Even employees in the humblest roles in our organisations are leaders in their own homes, and people who feel disempowered and frustrated at work are likely to take their stress and unhappiness home with them and potentially lash out in domestic contexts, which can perpetuate cycles of abuse and economic hardship. The reverse can contribute to home environments that are safe, loving and supportive.

Leadership is about being, not doing. It is about being the best version of yourself and leading out of that state. It’s about answering a call for service, serving others and being abundant in your demeanour. It’s about fostering interest, opportunity, energy and mentorship.

The more authentic we are to ourselves, the more naturally these critical aspects of leadership will come out in us, transforming homes, workplaces and nations in the process. The potential to change the status quo still exists.

Who is Peter Laburn ?

Peter Laburn is the founder of the transformational leadership movement, Lead with Humanity, and the author of the pioneering book, Leading with Humanity. Born and raised in Johannesburg, Peter Laburn’s purpose in life is to be a catalyst for enduring and positive change. In 1991, he founded Peter Laburn International, an organisation dedicated to facilitating strategic business change at a time when the South African corporate world was grappling with the transition to democracy. In the years since, Peter has worked with over 100 clients in multiple industries across four continents. He has also partnered with some of South Africa’s insurance giants and played a leading role in driving change in the sector. In 2007, Peter went on to establish the Lead with Humanity network. By curating and facilitating immersive and self-reflective experiences, this network has helped leaders from all walks of life to connect to their purpose, and lead and live with authenticity and humanity.

AFRICA’S LEADING BUSINESS EVENTS DIRECTORY

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