60mins Day 2 - 11 AM (2015)

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Show dates: 18-22 October 2015, Dubai World Trade Centre

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AT GITEX TECHNOLOGY WEEK

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Exhibition hours: 10am -7pm

Etisalat partners with RTA for Smart Mall service

Etisalat has partnered with Roads and Transport Authority of Dubai (RTA) to deploy the first Smart

Mall service at key metro stations in Dubai. The Smart Mall is a virtual supermarket service. It is an innovative shopping channel for shoppers to virtually interact with their chosen stores or products and make purchases instantly.

A pilot Smart Mall will be opened at the Mall of the Emirates metro station. Visitors to GITEX Technology Week 2015 can

experience a live demonstration of the virtual supermarket at Etisalat’s stand (Za’beel Hall).

The new Smart Mall from Etisalat will offer customers an immersive purchasing experience, allowing end-users to digitally interact with stores and explore products in an innovative 3D enabled format. Buyers can choose products 4 CONTINUED ON PAGE 3

CNME celebrates excellence in technology at ICT Achievement Awards

www.businessdna.ae

WHAT’S INSIDE Hamdan Bin Mohammed launches ‘Dubai Now’

EZW unveils ‘Mawardi’ HR app

Leaders in the Middle East ICT industry gathered last night for CNME’s sixth annual ICT Achievement Awards.

Held at the Conrad Hotel, the event honoured excellence in leadership and deployments in the technology industry over the

past year.

Winners for the evening were picked by an expert panel 4 CONTINUED ON PAGE 5

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Over Half of Middle East Businesses Encountered Malware Kaspersky Lab Survey

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StarLink celebrates 10 years

Etisalat... through a simple and intuitive graphical interface and move selected items to a virtual checkout basket. They can then complete the transaction by using a secure mobile payment method, mCashier, which is an EMV certified payment solution. Etisalat’s mCashier allows merchants to accept credit and debit card payments directly on the mobile phones. It is a simple-to-use, intuitive and highly secure, on-the-go service. The stores will deliver shopped items to customers directly.

Salvador Anglada, Chief Business Officer at Etisalat, said, “Enormous possibilities have been generated by the Internet and digital technology

over the past few decades and digital innovations are set to shape future living in the UAE as much as it is worldwide.

“At Etisalat, we are keen to define future service models with the focus on digital services, powered by our fast and reliable fixed and mobile networks.

The Smart Mall is an initiative in that direction. It integrates the physical world with the digital one and we are excited to partner with RTA to bring this virtual mall to residents and visitors in the UAE”, added Anglada.

For the pilot Smart Mall at Mall of the Emirate metro station, Etisalat has partnered with trolley.ae, an online grocery shopping service in Dubai.

The security specialised VAD StarLink, has announced its 10 year anniversary since the company was founded in October, 2005. To commemorate the 10 years of trust and hard work, StarLink has also unveiled its “10th anniversary logo.”

Nidal Othman, Managing Director at StarLink, says, “In 2005, we recognised that there was a gap in the market that still exists to a certain extent, to effectively tell the Compliance and NextGeneration Threat Protection stories, and bring great vendors together with great partners to support enterprise and government customers in the region. This was the driver to become a Trusted Security Advisor and enabled us to pioneer and define the concept of True Value-Added-Distribution, which has in turn provided us the privilege of enjoying phenomenal growth since the

beginning. Looking back and realising that the top 50 banks, the top 15 telcos, the top 100 energy companies and the top 200 government entities use one or more of our technologies, makes us proud.”

Mahmoud Nimer, General Manager at StarLink, added “As just two IT Security professionals launching the company in Dubai in 2005, we definitely had a dream. But we did not think that we would evolve into a family of 225 employees 10 years later, with 10 offices around the world, turning over more than $100 Million in sales. These accomplishments are of course attributed to our network of Channel Partners, the ongoing belief from customers, and our vendors who have continued faith in us being an extension of their teams on-theground.”

Hamdan Bin Mohammed launches ‘Dubai Now’

His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of Dubai Executive Council, has launched ‘Dubai Now,’ a unified hub for Smart government services.

Dubai Now enables customers to access multiple government services and conduct all transactions, through their smartphones.

Dubai Now was designed with active customer engagement at DSG’s Customer Experience (CX) Lab. It is a comprehensive hub for the public to communicate and interact with Dubai government entities, considering that it combines 22 government entity services under one app.

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All customers who have existing accounts with mPay app or MyID will be able to use their login to access Dubai Now easily and take maximum advantage of an array of the service packages that have been created based on customers’ interests. These service packages are classified under 11 categories: payments and bills; housing and public transport; security and justice; health; driving; visas; educational services; Islamic services; business; and public services.

Dubai Now contains an interactive, smart dashboard that can be customised to have most used services in one place. It can then analyse the transactions and provide

timely reminders and notifications, among other useful settings.

Dubai Now contains most commonly used services such as paying traffic fines, Salik, Nol, Etisalat, Du, DEWA, some of Dubai Municipality and Dubai Customs services, donating to Al Jalila Foundation and Dubai Cares, getting flight information, booking taxis, accessing health services, searching for the closest pharmacy, obtaining GDRFA visa services, religious services including prayer timings and mosque locations; RERA rental increase calculator, knowing types of business activities, inquiring about and renewing trade licences, booking trade names, accessing emergency

and business services, inquiring about public services including weather reports and postal services and getting familiar with educational services; among others.

H.E. Ahmad Bin Humaidan, DSG Director General, said, “The launch of this unified hub comes as part of our efforts to implement the initiative of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to shift to smart government and ensure that Dubai becomes the smartest city in the world. It is also based on the directives of HH Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council; to provide a single interface and a single sign on for more comfort and convenience to customers.”

Bin Humaidan added, “In line with DSG’s strategy, which seeks to ease the lives of people and enable them to access services easily at any time, and as we work as a connected and collaborative government to meet the needs of our customers and ensure that our services and policies conform to their requirements; we are pleased to announce the launch of Dubai Now. This one hub will spare much of the time and effort of those dealing with Dubai government entities, thereby enhancing satisfaction and happiness in their daily lives.”

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CNME... of judges which include esteemed frontrunners of the industry in the likes of Ghazi Atallah, Managing Director, NexGen Advisory Group; Ian Wakeford, MD, DW Consultants; Dr Jassim Haji, Director, IT, Gulf Air; and M.N. Chaturvedi, Director of IT, Oasis Investment Co. The evening also saw keynote addresses from Oscar Garcia, SVP of Business Marketing, Etisalat and Basil Ayass, Regional Marketing Director, Dell.

The award ceremony kicked off with a new special award titled ‘Publisher’s Choice’ which was introduced by the Founder and CEO of CPI Media Group Dominic Desousa, and was presented PAN_Gitex15_60MIN_AD.pdf to Mohammad Amin,

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Senior Vice President, Turkey, Eastern Europe, Africa and Middle East, EMC Middle East.

In the end-user category, Qatar University’s Trevor Moore bagged the prestigious ‘CIO of the Year’ award, whilst the ‘Future CIO of the Year’ was awarded to Deepu Thomas Philip of Kuwait International Bank and Emirates Global Aluminium (EGA) received the ‘IT Team of the Year’ award.

Here is the full list of winners at this year’s ICT Achievement Awards: Vendors Hardware vendor of the year: Dell Software vendor of the year: Microsoft vendor of the 1 Security 10/7/15 11:38 AM year:

Fortinet Storage solutions provider of the year: NetApp Managed services provider of the year: Orixcom Systems integrator of the year: GBM Deployment Government deployment of the year: Dubai Customs BFSI deployment of the year: Kuwait Credit Bank Education deployment of the year: Al Nahda National Schools Construction and real estate deployment of the year: Meraas Holding Telecom deployment of the year: Detasad Retail deployment of the year: Ahmed Seddiqi & Sons Hospitality and tourism sector:

Kempinski Hotel Mall of the Emirates Healthcare deployment of the year: Healthcare MENA Energy sector deployment of the year: GASCO End-user IT team of the year: Emirates Global Aluminium (EGA) Future CIO of the year: Deepu Thomas Philip, Kuwait International Bank CIO of the year: Trevor Moore, Qatar University Publisher’s choice: Mohammad Amin, SVP, Turkey, Eastern Europe, Africa and Middle East, EMC Middle East Editor’s choice: Juniper Networks AWRostamani

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EZW unveils ‘Mawardi’ HR app

Sultan Ahmed Bin Sulayem launching EZW Mawardi App

HE Sultan Ahmed Bin Sulayem, Chairman of DP World and Ports, Customs and Free Zone Corporation (PCFC) has launched “Mawardi” an EZW Mobile App, which allows Economic Zones World (EZW) Group company employees to access all HR services round the clock through mobile

devices.

The Economic Zones World group comprises Jafza, Dubai’s flagship free zone operation; TechnoPark, a technology driven business park that focuses on the region’s core economic sectors and DAZ, a comprehensive marketplace for the auto industry.

MOEW launches new Smart Watch application

HH Sheikh Hamdan Bin Mohammed at the MOEW launch

In the presence of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai

and Chairman, Dubai Executive Council, the Ministry of Environment and Water has launched its Smart watch application as part of its participation at GITEX Technology Week 2015.

The launch was done in coordination with the Telecommunications Regulatory Authority (TRA) as part of the federal government’s platform.

The Smart watch launch is part of the Ministry’s framework to support the country’s Smart transformation in line with the vision and guidance of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai.

The latest EZW mobile App was launched in Jafza and is currently on display at Jafza’s permanent stand in Dubai World Trade Centre.

Adel Bin Turkeya, Chief Resources Officer, EZW, said, “It is part of our continued drive to adopt best practices in our personnel related operations and eventually our continued pursuit for excellence.”

By using the App EZW employees can obtain different types of HR letters and print them directly without going to HR; get quick access to selfservices such as leave transactions, air passage, leave balance, pay slip and

According to the Minsitry, the unveiling of the app is also part of their efforts to enhance, streamline and simplify its services as well as cultivate and strengthen new channels of communication with customers. The application will allow dealers to follow up the status of applications and services across multiple Smartphones-playing a crucial role in achieving the Ministry’s objective to ensure that quality administrative services are delivered efficiently and with transparency.

As part of its participation at the on-going GITEX Technology Week, the Ministry is also showcasing a group of Smart applications developed to address the needs of customers, from individuals and corporations, in its section at the

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list of hospitals for obtaining medical services. The app will also allow them to receive timely notifications in the inbox, get HR forms for different services, see workflows, refer employee handbook, send suggestions under Afkharna (Innovation Platform), access links to check weather information, currency converter, prayer time and qibla direction, calendar, news, FAQs and access to the link for EZW Recruitment Portal.”

The “Mawardi” EZW HR App is currently available for iOS and Android devices.

federal government’s platform at the event. This includes “On Time” application designed to manage the reviews of various dealers and service centers, which aims to reduce waiting time as the system allows the trader to wait to book a ticket via Smartphone.

In addition, the Ministry is also exhibiting the “Geographic Information System” which, according to them, will harness accurate and high quality environmental field spatial data to ensure a sustainable environment for life. The Ministry will also showcase “Sail”, an educational game dedicated for fishing lovers which features a unique and interactive tutorial style that will educate users with the fishing terms and conditions in the UAE.

Over Half of Middle East Businesses Encountered Malware - Kaspersky Lab Survey

Eric Claudel, President for Middle East & Africa at Gemalto

At GITEX Technology Week 2015, Kaspersky Lab presented an overview of the changing cyberthreat landscape in the Middle East, with a focus on corporate threats. As well as the variety of threats that home users face, organizations also have to contend with corporate-oriented threats such as DDoS attacks, data leaks

and targeted attacks.

According to Kaspersky Security Network, in the third quarter of 2015 on average 45 percent of users in the Middle East encountered malware that spread in local networks, via USBs and storage disks, while 18 percent faced cyberthreats emanating from the Internet. Adware (software packages that automatically render adverts in order to generate revenue for their author) and the Dunihio worm remained among the top malware types in the region in July-September.

The Dunihio worm spreads via removable media, making use of .LNK files. Infected systems are joined to a botnet to be used later in criminal activities such as distributing spam, DDOS attacks, stealing sensitive data or other malicious activities requiring high processing power. Meanwhile, the number of banking Trojan attacks doubled compared to the same period of 2014, and were increasingly customized to target Middle East online banking and trading sectors.

As well as spreading in larger quantities, malware is also becoming more sophisticated.

For example, ransomware families now include cryptolockers that make it impossible to read any files without a decryption key – the cybercriminals promise to send

the key to a user once a ransom is paid. Targeted attacks are among the most sophisticated cyberthreats, and have included the use of satellites for concealment, and phishing attacks specifically targeting government IT and incident response employees in the Middle East & North Africa.

With the development of information technologies, businesses are facing more cyberthreats than in previous years. Kaspersky Lab’s 2014 Global Corporate IT Security Risks survey conducted together with B2B International showed that in the GCC, 51 percent of organizations have faced viruses, worms, spyware and other malicious programs in the previous 12 months; 24 percent said they experienced phishing attacks, 24 percent encountered network intrusion, 22 percent suffered DDoS attacks and 13 percent faced targeted attacks. The top three internal threats experienced by organizations were the loss or theft of mobile devices (25 percent of respondents), accidental data leaks by staff (25 percent), and software vulnerabilities (23 percent).

“Even when cyberthreats are known, they can remain active and continue to increase in number, while new threats include some that are very sophisticated, such

as targeted attacks for stealing money and data that are disguised as DDoS attacks. Organisations face a wide range of cyberthreats that come from the outside as well as from the inside, and they depend on how employees treat corporate information and the devices it is stored on. To minimise the risks, organisations – both large and small ones – need to make an assessment of their IT infrastructure and choose security measures that are optimal for their needs,” said Ghareeb Saad Muhammad, Senior Security Researcher, Global Research & Analysis Team.

To ensure they are secure from cyberthreats, companies need to implement good security policies that employees understand and follow, and deploy an effective and easy-to-manage security platform, such as Kaspersky Endpoint Security for Business that can cover all possible risks within their IT perimeter. When it comes to mitigating targeted attacks, attention should be paid to areas such as patch management, vulnerabilities assessment, application control and whitelisting.

Kaspersky Lab experts are available for consultation at GITEX Technology Week: Stand A1-11 in Hall 1, Network Infrastructure, Dubai World Trade Centre.

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