60mins Day 1 - 3 PM (2016)

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Show dates: 16-20 October 2016, Dubai World Trade Centre | AT GITEX TECHNOLOGY WEEK | Exhibition hours: 10am -7pm

Dell EMC makes GITEX debut Dell EMC is taking its GITEX bow from Hall 6 of Dubai World Trade Centre.

The newly-formed company – the end product of the merger between Dell and EMC – its broad product portfolio shortly before the first ever Dell EMC World conference takes place in Texas.

EMC has not had its own stand at the Gulf’s largest tech exhibition in recent years, having been represented through its partners.

“GITEX is the 4 CONTINUED ON PAGE 3

Habib Mahakian, vice president, Gulf and Pakistan, Dell EMC

dnata selects Avaya as digital transformation partner

Nidal Abou-Ltaif, President, Avaya International and Paul Gale, vice president, Global Contact Centres, dnata

dnata, one of the world’s largest air services providers and a member of Emirates Group, today announced that it has selected Avaya as a strategic technology partner to power its customer service digital transformation strategy.

Avaya Private Cloud Services (APCS) will deliver a customer experience transformation solution that will create a personalised experience for dnata customers and partners and across a range of communication platforms.

The five-year, multimillion-dollar agreement will see 4 CONTINUED ON PAGE 5

WHAT’S INSIDE Acronis to promote latest backup and disaster recovery solutions

Infoblox to launch network intelligence platform

Infor to highlight CloudSuite business applications

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Dell EMC... company’s first major outing since our September rebrand,” said Habib Mahakian, vice president, Gulf and Pakistan, Dell EMC. “Feedback on the merger has been really positive so far from the Middle East.

Customers now have more choice in terms of integrated solutions, from a company that is market leader in several categories. The crossover in our products is limited, and our portfolios complement each other very well overall.”

Following the GITEX announcement of a partnership with Smart Dubai Government that has seen the entity deploy a Dell EMC hybrid cloud and data protection and availability

solutions, Mahakian said that such deals are a precursor for a whole host of game-changing projects.

“Smart Dubai Government is setting the standard for government deployments,” he said. “They want to make use of an integrated platform with IT-as-a-Service, which is agile, robust and efficient.

They are providing faster and more secure services for other government organisations.”

Mahakian added that Dell EMC is well positioned to fulfill the digital promise of a range of other important verticals in the GCC. “Dell EMC has conducted a study that shows the huge quantities of organisations

Feedback on the merger has been really positive so far from the Middle East.

Customers now have more choice in terms of integrated solutions, from a company that is market leader in several categories.” that feel under pressure to make a successful transition to a digital transformation,” Mahakian said. “They went to transition into an era that we’ve compared to the next Industrial Revolution.

“Companies like Uber have become the standard in terms of being completely softwarebased. The same can be said for banks, telcos and SMEs who are all heading the same way.”

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Acronis to promote latest backup and disaster recovery solutions

Guurprit Ahuja, Acronis

Acronis will focus on its latest Acronis Backup 12 during its participation at GITEX Technology Week 2016. The backup solution, according to the company, can achieve RTOs (Recovery Time

Objectives) of 15-seconds or less and offers complete protection on 15 platforms making it a solution unlike any other for today’s hybrid cloud IT environments.

“This is our third year at GITEX, and our participation this year will help us bring the power of the Acronis Backup 12 direct to customers and partners,” says Guurprit Ahuja, Director, Middle East and Africa, Acronis. “Backup and recovery is often an afterthought, and legacy backup systems fail to provide adequate protection due to today’s increasingly complex IT infrastructure.” Ahuja further highlighted that the need for hybrid cloud data protection is stronger

that it has ever been. “Our Acronis Backup 12 solution gives businesses complete protection in this new super digital world and enables them to control their data no matter where it resides. The solution offers businesses the power to retrieve their digital assets with lightning efficiency, regardless of the reason for the data loss,” he said. “Acronis Backup 12 provides the broadest range of data protection support for Microsoft infrastructure and applications including Microsoft Exchange, Office365, SharePoint, Active Directory, Windows Server, Windows PC, Hyper-V, Azure, as well as Azure Stack (upon its release).

Acronis Backup 12 is also the first

commercially available solution to support the upcoming release of Microsoft Windows Server 2016, including Hyper-V with resilient change tracking (RCT).

“GITEX brings together a wide audience from across the region.

It is a time when we meet with existing and potential end users as well as partners. It serves as the perfect platform for us to showcase our best-of-breed solutions and engage with local businesses, organisations and experts to discuss the latest innovations in data protection, including cloud services,” said Ahuja.

For consumers, Acronis will demonstrate the new Acronis True Image 2017, the latest version of the company’s personal backup software.

Acronis will be present at Gitex Technology Week in hall 6, stand CLD 24.

ManageEngine launches new help desk software

Nirmal Manoharan, regional director of sales, ManageEngine

ManageEngine has announced the latest version of ServiceDesk Plus MSP, the web-based, ITIL-ready help

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desk software specifically built for managed service providers.

The company also announced it supports Android for Work in the latest version of its mobile device management (MDM) solution, Mobile Device Manager Plus.

The moves aim to enhance help desk automation, integration and asset management for managed service providers (MSPs) while bolstering Android device management and

security for IT teams.

ManageEngine is exhibiting the latest version of ServiceDesk Plus MSP and Mobile Device Manager Plus and the rest of its IT management and security portfolio at GITEX, from its stand in Hall 7, Booth A 7-10.

At GITEX 2016, ManageEngine is exhibiting solutions for network and applications management, IT service management, active directory and log management, security management

and IT analytics.

“This year, GITEX is about re-imagining realities,” said Nirmal Manoharan, regional director of sales, ManageEngine. “That theme makes GITEX the perfect venue for us to roll out products and exhibit an end-to-end IT management suite that empowers IT teams to revamp their operations in response to the new speed of business and the new demands being placed on them.”

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dnata...

Avaya provide dnata with a cloudbased contact centre, collaboration, networking and video conferencing solution. With operations covering six continents, dnata is aiming to unify its travel brands around the world, along with its other services, helping to deliver personalised experiences to its customers, achieve consistency and increased satisfaction across all touch points while reducing service delivery costs.

“We have embarked on a digital transformation journey that will enable us to confidently deliver on our growth strategy while building a superior customer experience,” Paul Gale, vice president, Global Contact Centres, dnata, said. “One of the main challenges of being a global business with multiple brands and services, is delivering a consistent and yet extremely personalised experience. Our project with Avaya

will enable us to have the platform we require to quickly achieve the two, while expanding our portfolio of businesses and services. The team at Avaya were exceptional in building a solution that delivers on our business objectives today and in the future.” dnata is leading the transformation of the travel experience industry globally, with an aggressive growth strategy that has driven revenue above $10 billion. Having acquired ten travel and leisure brands in the last 5 years and operating over 13 global contact centres across 15 countries and in ten languages, dnata Travel is driving growth by unifying its customers’ journey, while ensuring that its travel and leisure brands are presented consistently across the globe, and its customers receive the same service through any communication channel, anytime, anywhere.

We have embarked on a digital transformation journey that will enable us to confidently deliver on our growth strategy while building a superior customer experience.”

Globally, dnata operates in 83 countries across six continents and is one of the world’s largest air services providers offering ground handling, cargo, travel, and flight catering. Established in 1959,

dnata ensures the aviation industry operates smoothly and efficiently in 131 airports across the Middle East, Europe, Asia Pacific, Africa as well as North and South America.

“Avaya is proud to have been selected by dnata as provider of choice for this global customer experience platform,” said Nidal Abou-Ltaif, President, Avaya International. “By working closely with dnata, we will be able to support them in their objective of delivering a world-class customer experience. This is the perfect demonstration of the strength of our cloud services offerings and how we can help enterprises achieve their digital transformation goals. We look forward to strengthening this partnership with dnata over the next five years and moving forward with them to deliver the business outcomes they are looking for.”

Infoblox to launch network intelligence platform

Cherif Sleiman, Infoblox

As part of its participation at this year’s GITEX Technology Week, Infoblox will host the Middle East launch of its ‘Actionable Network Intelligence Platform,’ which uses its network intelligence to provide actionable control points, visibility, and context.

It will also demonstrate its DNS Firewall as a service solution that extends the company’s

industry-leading DNS protection to roaming devices off premise, as well as Infoblox Threat Insight that prevents DNS based data exfiltration with built-in streaming analytics.

Cherif Sleiman, General Manager, Middle East and Africa, Infoblox, said, “Today, many organisations are mired in confusion when it comes to securing their networks and broader IT infrastructure.

Threat intelligence services give warnings, but don’t provide a path for translating that information into action. Monitoring systems warn of malicious activity within a network, but don’t give clarity on where to find infected devices, user information, and other metadata. Most important, network and security administrators are drowning in data and alerts, with no easy way to prioritise effective and timely threat response.

“Infoblox is the industry leader in managing DNS, DHCP, and IP addresses—the category known as DDI. These services are uniquely at the center of every network, making it possible for Infoblox to spot suspicious activity, instantly block outbound communications to malicious destinations, and prevent exfiltration of intellectual property, customer information, and other sensitive data. With the recent acquisition of IID, Infoblox has created an ‘Actionable Network Intelligence Platform’ that combines threat intelligence with network context to deliver uniquely actionable security insights.”

The company will also demonstrate its Infoblox DNS Firewall as a Service solution – an upcoming cloud-based service that expands the value of customer investment in Infoblox by providing visibility, policy management, and

context-aware security for devices on-premise and off-premise.

Executives from the company will also showcase the Infoblox Threat Insight solution. “GITEX offers a great platform for our company to expose our brand and showcase our latest innovations.

Because the show focuses on our target industry and brings so many of the key players and users in one place, it represents an ideal opportunity for interaction between all the interested parties. We hope to expand and lead our business to success by sharing our technology and knowledge with event attendees. We are committed to the region and investments in events like GITEX are absolutely key to our growth.”

Infoblox will be exhibiting at GITEX from stand number F1-15 in Hall 1 at Dubai World Trade Centre (DWTC).

Mimecast to perform live hacking sessions

Brandon Bekker, Mimecast MEA StarLink_Strip Ads_AW.pdf

Mimecast Limited will be participating at GITEX Technology Week 2016 along with its distributor Bulwark Technologies.

During the show, the company plans to showcase its full range of email and data security solutions and services, and demonstrate how it can protect customers against advanced spear-phishing and whaling attacks with its Targeted Threat Protection service.

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Mimecast will also promote its Email Security, which according to the vendor, protects organisations against malware, spam, advanced phishing and other emerging attacks while preventing data leaks. It will also showcase its Mailbox Continuity, and Enterprise Information Archiving offerings.

“Email continues to remain the attack vector of choice for cybercriminals, where they are

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constantly evolving their tactics to breach the organisation’s security by bypassing traditional email security defences. This holds true for all organisations including those in the Middle East,” said Brandon Bekker, Managing Director, Mimecast MEA. “At GITEX 2016, our security experts will discuss the top email attack strategies being used by cybercriminals and demonstrate how these work by performing a

Infor to highlight CloudSuite business applications

Infor, a business applications provider specialised by industry and built for the cloud, is showcasing its CloudSuite offering at this year’s GITEX Technology Week.

Infor CloudSuite is a focused set of cloud-enabled, industryspecific applications that are engineered to “preserve and accelerate the value of customer investments by addressing the

challenges of a dynamic business environment.”

“Infor sees tremendous opportunities in the Middle East, a region striving for substantial reform and transformation. We are committed to supporting fundamental changes out here with technology that drives inclusion and enablement, with a focus on educating and empowering the millennials, as well as delivering technology that inspires the millennial workforce,” said Tarik Taman, General Manager, India, Middle East & Africa (IMEA), Infor. “At GITEX, we will showcase Infor CloudSuite, a solution that continues to redefine cloud for the enterprise. GITEX brings together the most innovative, exciting and ambitious technology

series of live hacks for visitors at our stand. We plan to highlight how our cloud-based email security services and our capabilities of Targeted Threat Protection, help reduce the risk, complexity and costs traditionally associated with protecting email. We look forward to meeting our existing and prospective customers and partners and scout for new partners in countries where we do not have a strong presence.”

Mimecast is exhibiting at stand C120, Hall 1. Senior global executives and

security experts from the company will be available at GITEX 2016 to meet with customers and partners and share their global experiences, expertise and successes with them.

“Being the region’s biggest and most influential technology exhibitions, GITEX provides us with an unrivalled ICT marketing platform to introduce and demonstrate our products, solutions and services to the region and increase the visibility of our cloudbased email security, archiving and continuity solutions.”

Tarik Taman, General Manager, India, Middle East & Africa (IMEA), Infor

organisations across the region and beyond, and Infor is delighted to be a part of this eco-system.”

The focus solutions and verticals for the Middle East this year span both the public and private sectors. Within these verticals, the Infor CloudSuite solutions that will be showcased include Human Capital Management (HCM), Enterprise Asset Management (EAM), Human Resources (HR), Learning Management (LN), Supply Chain Management (SCM), Warehouse Management System (WMS) and Customer Relationship Management (CRM).

According to Gartner, Middle East IT spending is projected to reach $212.9 billion in 2016 - a 3.7 percent increase from

We are committed to supporting fundamental changes out here with technology that drives inclusion and enablement, with a focus on educating and empowering millennials, as well as delivering technology that inspires the millennial workforce.”

2015, making this year’s GITEX Technology Week more significant and relevant to Infor and the region than ever before.

Visit Infor at Stand C7-30 within Hall 7.

Email continues to remain the attack vector of choice for cybercriminals, where they are constantly evolving their tactics to breach the organisation’s security by bypassing traditional email security defences. “ The company will also be hosting an event at the Conrad Hotel aimed at teaching business decision makers about the importance of building a ‘human firewall’ by not only deploying

advanced security technology but by educating their employees on how to interrogate their emails and protect the business and themselves from becoming a victim of cybercrime.

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