Printing Innovation Asia Issue 10 2020
58 Canon introduces new Colorado ProCare After Sales Service Programme Targeted for Colorado 1650 users, the programme increases productivity with minimal downtime. Canon has launched its new ProCare after-sales service programme in South & Southeast Asia, designed for users of the Colorado 1650 rollto-roll wide format printer series powered by UVgel technology. With the objective of offering a consistent service concept for customers with production in multiple region, Colorado 1650 owners can now benefit from maximised uptime through access to spare parts, preventive maintenance and remote software application support. ProCare contracts are available on the basis of three to five years, with the option to extend support after the initial contract has ended. Additional premium support options include next business day onsite response and print head replacement. Colorado ProCare is available via Canon Appointed Partners or directly from Canon for customers across Singapore, Malaysia, Thailand, Hong Kong, Indonesia, Taiwan, Sri Lanka and Pakistan. Performance You Can Rely On Colorado series printers are designed for optimal productivity with minimal operator intervention and manual maintenance. The ProCare service programme extends this philosophy, backed by a skilled team of service
technicians, strong global logistics network as well as state-of-the-art communication and diagnostic tools. This means print service providers can focus on what matters most - exceeding client expectations on quality, delivering within tight turnaround times, growing their business and increasing profits. “With more than 1,500 installations of Colorado printers worldwide, it is clear that our customers see the benefits that UVgel technology brings to their business – the perfect balance of productivity and quality at a reduced Total Cost of Ownership. With Colorado ProCare, we look to further complement the impeccable features of the Colorado printers, so our customers can experience the full value of their investment. They know they have a technology they can rely on and a solutions partner who will always be at their side to ensure that,” said Steve Ford, Managing Director, Production Printing Asia, Canon. Kornit Digital Appoints Ilan Elad to Lead Asia-Pacific Regional Expansion Kornit Digital a worldwide market leader in digital textile printing technology, announced the hiring of Ilan Elad as incoming President of the company’s Asia-Pacific (KDAP) division. Based in Tokyo, Elad has served Daimler Trucks Asia since 2013, most recently as Vice President of Sales— Africa, SAARC, Oceania. Previously,
he was Founder and CEO of Vision India, as well as Regional Managing Director NEU with telecommunications company Ciena. Elad has successfully spearheaded go-to-market strategy and execution across multiple continents, with a specific focus on Asia and Oceania in the past 12 years, accumulating vast market insights and leadership instincts that will serve Kornit’s commitment to growth and industry leadership in Asia-Pacific territories—particularly Japan, the world’s fourth-largest e-commerce market. In recent months, Elad has served as a consultant to Kornit Digital in support of several expansion opportunities, allowing him to become acquainted with Kornit’s global business, in addition to giving Kornit full confidence in Elad’s qualifications as an executive leader. “I’ve been aware of Kornit’s growing position as a tech leader for several years, and was genuinely moved by the opportunity to join such an inspiring and disruptive organization,” said Elad. “Mature and ready to grow, Kornit checked all the boxes for me. It’s a creative brand that clearly invests in growth, offering precisely the kind of culture and diversity I’ve been looking for, and one where I’m certain I can create new opportunities from the first days.” “Efficient, sustainable, digitized production capabilities are essential to businesses moving from traditional retail cycles to the web-driven, on-demand economy, and nowhere is truer than in Asia-Pacific, where a
