Ops Talk Magazine Spring 2011

Page 8

Rethinking leadership BY DONNA HOWES, CHRP Previously published in the Winter 2010 issue of PeopleTalk, the B.C. Human Resources Management Association’s quarterly magazine.

“Overall, HR functions in the province of B.C. are focused on increasing their leadership capability and ensuring their staff groups perform. After a year of change in 2009, the majority of organizations are focused on getting the best contribution from the leaders and employees they have.” B.C. Human Resources Management Association – HR Trends in B.C. Survey Report (2010).

Today, success is all about everyone being on the same page – pulling together – and being in tight alignment with the organization’s business objectives. Scan the management literature and you’ll find that creativity and innovation, both byproducts of fully engaged employees, are accepted as sources of business value. Buy a few more books and you’ll see that leadership itself has been redefined as: emo-

Surrey r Victoria r Kelowna r Edmonton r Lethbridge r Red Deer r Calgary r Regina r Saskatoon r Winnipeg

8 Ops Talk • Spring 2011

tional intelligence, presence, authentic, fierce, from the inside-out, strength-based and primal. No wonder there’s been a significant rethink in how we measure the effectiveness of our leaders. To be successful today, leaders must have courage, common sense, commitment; and most of all, communicate ‘beyond the babble’. Not only do they have to deliver bottom line results, they now also have to do it with passion! A look inside some of B.C.’s foremost organizations illustrates that leadership doesn’t just happen; it’s nurtured and grown. City of Abbotsford: LEAD & LEAP Leadership development is the cornerstone of the City of Abbotsford’s people and organizational development strategy to engage, inspire and support an effective, service-oriented workforce. “We are committed to increasing our leadership capacity and a new way of thinking through LEAD – Leading with Excellence Abbotsford Development,” says Monica Affleck, people and organizational development advisor. LEAD, a 14-month leadership development program with five modules of 11 instructional days followed by a final assessment report and presentation, covers foundational knowledge and skills that help people to be their best, regardless of their role in the organization. Affleck believes that when you create a space for people to learn at work, learning can take place every day. Moreover, people will apply what they’ve learned to make a tangible difference and “lead from wherever they stand” in the organization. “The feedback so far has been fantastic,” Affleck says. “Through the cohort model of learning together, participants are developing relationships with others across the


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Articles inside

Keep fit through play

3min
pages 56-57

Firestone introduces sustainable, innovative vegetative roof system

4min
pages 58-61

The new sports floor finish: R.J.C. Moisture Cured Urethane

3min
pages 54-55

Understanding MERV air filter ratings for HVAC systems

3min
pages 52-53

FortisBC helps the Delta School District reduce its carbon footprint

2min
page 51

Stutters: licensed to haul asbestos from job sites

3min
pages 48-49

Are you properly maintaining your turf fields?

3min
page 50

Reducing downtime, one freeze at a time

4min
pages 46-47

V = Velocity – Chuck Morris

4min
page 45

Shelter Industries launches first of 138 modular kindergarten classrooms

5min
pages 42-44

THOUGHTS ON: Succession – Chuck Morris

2min
pages 30-31

Four steps to successful roofing projects

9min
pages 38-41

FAM3: Facility Asset Management Maturity Model

3min
pages 28-29

The bio-based solution for your asphalt – and your budget

3min
pages 26-27

The right structure + creative thinking = a showcase system for efficiency & IAQ

3min
pages 24-25

School exteriors get a facelift with concrete repairs

4min
pages 22-23

Reuse before you recycle: a better approach

3min
pages 20-21

Climate action: leading by example – Doug Wall

6min
pages 18-19

Winter driving: how much more fuel are you using?

5min
pages 14-15

Profile on Doug Stewart

2min
page 13

Let Western Bus’s team help you with your next bus repair

1min
pages 16-17

What’s in a name? (A lot

3min
page 12

Rethinking leadership – Donna Howes, CHRP

4min
pages 8-11

President’s Message – Bruce MacLean

2min
page 7
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