OFFICIAL IRISH JOURNAL OF THE INTERNATIONAL BUS/COACH AWARDS
Volume 14. No. 3. Winter 2018
Mercedes-Benz Citaro Hybrid -
INSIDE THIS ISSUE:
International Bus of the Year 2019
OfямБcial Catalogue
DOUBLE DECKER SALEÝ
We have a range of VOLVO B7TL/ALX400 YEAR 2003/04 ex Dublin Bus complete with wheel chair ramp. SeaƟng capacity is 76 including wheel chair space and can be up seated to 86 if required. • All these buses had a midlife over haul in 2013. • Buses were underbody treated with wax every 3 years and are in great condiƟon underneath. • Buses are all very well maintained throughout their life. • Buses are in great condiƟon and are available now. • These buses are all 2003/2004 and can be seat belt ĮƩed to new VOSA standard with cerƟĮcaƟon. • Can be delivered to Dublin, Belfast or Rosslare Port.
ontact
Frank: frank@ardeecoachtrim.com or call: 00353872426245 oin: eoin@ardeecoachtrim.com or call: 00353857414313
2018 into 2019
www.fleet.ie | 3
Contents Winter 2018 4 News • Road safety a priority among drivers • Positive happenings at Wrights • Ford’s Chariot races ahead • Furey’s opt for another Volvo • Bus sales up across EU • BYD electric buses on trial in Germany • Volvo points to good times ahead • A ticket to ‘Glide’
Dónal / Chairman/M.D.
Sandra / Exec Director
2018 looks like a great year for tourism transport. Connecting with us, you will have an extra Sales Distribution line with our Cloud Computing for your Private Hire Tourism vehicles in 2018 and 2019.
Results to date for 32CC Network CO-OP €7m+ in new, additional business to Investor and Sub Hire companies over the years from all markets, North America, Britain, Europe Middle, the Far East and Local Irish Marketing wholly owned 2 International brands (Irish Coaches & Hello Ireland Tours) Local domestic ads. promoting Members/Associates (e.g. Active Retirement Ireland/Members Annual 2018 )
40 Launch Pad Volvo Bus & Coach - from strength to strength 42 Conductors’ Stand Bus travellers and commuters
how Official S e Catalogu
10 Cover Euro Bus Test 2018, Croatia 14 Review I Euro Bus Expo, NEC, Birmingham 17 Fleeting Shots Featuring Scania, UNVI & TEMSA 18 Review II IAA CV Show 2018, Hannover 21-38 CTTC Coach & Bus Show 2018 Official event catalogue
10th CTTC Coach & Bus Show 2018 Sponsored by Campion Insurance COMPILED
BY:
RDS Simmonscourt Pavillion, Ballsbridge, Dublin 4 17/18 November 2018
39 Survey PSV users desire electric buses
P8
Fleet Bus & Coach Magazine D’Alton Street, Claremorris, Co. Mayo, Ireland. Tel: +353 (0)94 9372819/ 9372826 Fax: +353 (0)94 9373571 Email: enquiries@fleet.ie ISSN: 1649-9433
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Managing Editor: Jarlath Sweeney Editor: Sean Murtagh Contributors: Rob Van Dieten, Paul White Photography: Jarlath Sweeney, Sean Murtagh, Paul White, Sandor Boncser, David Cole Administration: Denise Vahey, Paula Mullarkey Advertising: Mary Morrissey, Orla Sweeney Design: Eamon Wynne
P 39
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Disclaimer: Fleet Bus & Coach Magazine management can accept no responsibility for the accuracy of contributed articles or statements appearing in this magazine and any views or opinions expressed are not necessarily those of Fleet Bus & Coach management, save where otherwise indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by the authors, contributors, Editors or publishers. The Editor reserves the right to make publishing decisions on any advertisements or editorial article submitted to the magazine and to refuse publication or to edit any editorial material as seems appropriate to him. Professional legal advice should always be sought in relation to any specific matter.
Talk with Dónal or Sandra
P 17
Fleet Bus & Coach - the official Irish journal of the International Bus/Coach of the Year Awards. www.fleet.ie
4 | NEWS 1
Bus drivers put road safety first
H
appy, satisfied passengers are the best thing about the job. The handling and performance of the bus and the driver’s working environment mean a lot. But the most important thing of all for the drivers of coaches and longdistance buses is a high level of road safety. Th is was the result of a new survey by Volvo Buses which involved asking 1,000 coach and bus drivers from 34 European countries about their work. “Our customers’ ability to recruit efficient and capable drivers is a key factor in the success of their businesses. Confident, competent drivers drive safely and economically and give passengers a positive experience. For this reason, drivers’ opinions play an incredibly important role in our ongoing development of the products and services that help to make their work easier. The survey we have just carried out is one of the tools we use to gain an up-to-date understanding of how they regard their situation,” stated Niklas Orre, VP Retail Segment at Volvo Buses.
consideration of all is which bus you get to drive, according to 67 percent of the drivers who were surveyed. When they were asked about different characteristics of the vehicles, they put safety in first place, closely followed by manoeuvrability and visibility.
Judging by their responses, most coach drivers really enjoy their work. As many as 85 percent of them would recommend their job to other people. A total of 44 percent think that satisfied passengers are the best thing about the job, while 29 percent put the driving itself in fi rst place. The answers to the question of which factors play the greatest role in their choice of employer show that working hours, geographical working area, managers, colleagues and training opportunities are all very important. But the most important
“The fact that drivers put road safety at the top of their list demonstrates their sense of responsibility and concern for passengers. For us at Volvo Buses it is naturally very gratifying that our most important guiding principle is also the highest priority for the people who use our buses every day,” said Niklas Orre. The passengers also seem to be generally satisfied with the drivers’ performance. A total of 63 percent of drivers said that they rarely or never came across angry or rude passengers. On the contrary, passengers often show their appreciation of drivers. Nine out of ten had been given a spontaneous round of applause by passengers and around 30 percent said that this happened frequently.
Wrightbus gains substantial orders in Asia & Ireland are also Wrightbus bodywork with Volvo chassis combination. Th is brings the total number of bus bodywork orders won by the company in Hong Kong in the last two years to 484 units. Both orders will be manufactured at the new Wrightbus campus in Gracehill, Ballymena, the site formerly owned by Japan Tobacco International (JTI). The buses for KMB will be among the fi rst to be produced and delivered from the remodelled facility.
A
fter a period of restructuring, Wrightbus, the Ballymena based bus manufacturer, has secured two valuable orders from its loyal customers in Hong Kong. Kowloon Motor Bus (KMB) has ordered 150 units and its sister company, LongWin Bus, is taking a further 10, all of which are double-decker vehicles with Wrightbus bodywork and Volvo chassis. Hot on the heels of this success, the company has also received an order for 7 buses from New World First Bus (NWFB) and 46 for its sister company City Bus Ltd. These vehicles
FLEETBUS&COACH | Winter 2018
Announcing the Hong Kong orders, Group Business & Product Development Director John McLeister, said: “We are honoured to receive these two new orders from our longstanding customers in Hong Kong. Working closely with our partners Volvo, we have supplied almost 1500 double-deckers for operation in Hong Kong since we shipped the first bus in 2001. The Hong Kong doubledeckers will be manufactured at our facility in Ballymena and will provide a real boost for our workforce and the local economy.” Wrightbus wins TII Order Meanwhile, Wrightbus has received a major fleet order of 88 StreetLite single deck buses from Transport Infrastructure
Ireland (TII), presented in the new livery for vehicles operating in the National Transport Authority’s Transport for Ireland branded bus services. Built with the ‘door forward’ layout, the vehicles have an overall length of 10.2m with a width of 2.48m. Featuring Wrightbus’ Micro Hybrid system version 2, the StreetLite buses are fitted with a Daimler OM934 Euro 6, engine with a power rating of 208hp and a Voith D824 gearbox. Passenger capacity options are 32 seated and 43 standing or 31 seated with 44 standees and all seats are fitted with integrated USB ports. Additional passenger benefits include WiFi system, LED passenger information displays mounted at the front side and the rear of the vehicle and LED interior saloon lighting.
The new Volvo MCV
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The new Volvo MCV has been developed to give ‘more coach value’ for our customers. Stylish, big on comfort, packed with sleek, modern features and eye catching looks, the Volvo MCV delivers when it comes to passenger and driver appeal. Based on the well established B11R Euro VI chassis, this competitively priced fixed specification coach will appeal to a huge number of operators in a wide range of applications. Proven Volvo technology you can rely on comes as standard – from the Electronic Braking System (EBS) to the I-S I-Shift fully automated 12-speed gearbox. As do safety features such as Collision Warning and Lane Keeping Support (LKS). To find out more about the new Volvo B11R MCV, call the Volvo Sales team today or visit www.volvobuses.co.uk.
VOLVO B11R Built to perform
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6 | NEWS II
Ford’s Chariot ride-sharing commuter shuttle service expands
F
ollowing initial successful trials, Ford’s Chariot ride-sharing shuttle service which is tailored for companies and campuses, has been launched into Europe for the first time - promising easier, less stressful commutes. Chariot, which began operating in London earlier this year, is a ridesharing minibus service that connects commuters living and working in areas underserved by public transport with nearby transit hubs. Now, Chariot is expanding its focus to serve companies and out-oftown campuses where access by public transport can be difficult. By cutting the reliance on cars to get to work, Chariot reduces the number of vehicles on the road to improve commutes for everyone. Employers based in locations with less convenient public transport face challenges attracting and retaining the best talent, while on average, taking everything into account, it costs £30,000 to replace an employee who leaves. Furthermore, staff who work for firms that minimise the stress and expense of their commute find their companies to be more attractive places to work. “Companies know that a good daily commute can make a real difference to their employees’ quality of life – and the quality of their work,” said Sarah-Jayne Williams, Ford’s Director for Smart Mobility in Europe. “With Chariot we’re providing a comfortable, modern and efficient transport service that we think will benefit staff, their employers and – by helping to reduce traffic – the city around them.”
The first new Chariot route is a collaboration between Chariot and award-winning sustainable transport group, easitNETWORK. The service is available for commuters travelling between Stockley Park – near to Heathrow Airport on the outskirts of west London – and Hayes & Harlington Station, a major transport hub served by TfL Rail, National Rail and, from next year, the new Elizabeth Line. One of Europe’s premier business parks, the 150-acre Stockley Park campus accommodates more than 7,500 employees from a variety of major businesses including IBM, Apple and BP. As well as cutting journey times with dedicated, direct services for people working at the Stockley Park campus, Chariot offers a smartphone app that lets bus users book a seat and track their vehicle’s progress in real time. The fuel-efficient 14-seat Ford Transit minibuses feature spacious, airconditioned interiors, enabling passengers to travel and work in comfort.
Furey’s Coaches makes a return trip to Volvo for 9700
F
leet Bus & Coach Award winning Furey’s Coaches (Sligo) has put into operation a new fully integrated Volvo B11R 9700. The new addition to the fleet follows on from a B11R Jonckheere JHV2 delivered last year and a further Volvo 9700 in 2016. The new B11R 9700 is 12.3m in length and has passenger capacity of 51 seats. “We needed a new coach for our fleet to work on our increasingly busy tour programme in Ireland. Our previous experience of Volvo quality, operational costs and reliable support network meant we had no hesitation in selecting Volvo once again and this time we decided to switch to the fully integrated B11R 9700 which we have seen and heard such great things about,” explained Aiden Furey, Director of Furey’s Coaches. The aftersales care was also an important part of the deal according to Aiden: “Th is is a significant investment for our business and it was great to have our Volvo Coach Sales Manager, Dave Porter, who is always excellent to deal with, guiding us through FLEETBUS&COACH | Winter 2018
the whole process from initial specification through to final delivery. Aftermarket support is also important to us and we have a good working relationship with our local dealership, Murphy Commercials of Galway, which was also a key consideration for us when choosing Volvo Bus.” A family owned and run business, Furey’s Coaches was originally established in 1972. The company specialises in coach and mini bus services for corporate travel, golf tours, school trips, sports events and professional guided tours around Ireland.
Slight increase in demand for new buses and coaches across EU
N
ew registration figures released by ACEA from January to September 2018, reveal that demand for new medium and heavy buses and coaches over 3.5 tonnes across the European Union (EU) increased only slightly compared to one year ago (+0.9%), largely sustained by the excellent performance of the new EU Member States (+15.5%) and Ireland (47.9%). The European body representing vehicle manufacturers report stated that new registrations increased significantly in both Italy (+35.6%) and France (+8.2%), but the market contracted in the UK (-12.4%), Germany (-3.9%) and Spain (-3.5%). Strong sales in Lithuania (+55.8%) and Czech Republic (64.2%) significantly propped up the registrations table along with Greece (32.2%), Croatia (27.6%) and Poland (20.5%). Over the fi rst three quarters of 2018, growth remained positive across Europe. To date in 2018 demand increased by 3.6%, with 1.8 million commercial vehicles registered.
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8 | NEWS III
BYD enter German electric coach trial
O
ne of the world’s first pure electric long distance coach trials is underway in Germany - using a Chinese built BYD coach. Electric buses are becoming an increasingly familiar sight on European city streets but this is thought to be one of the first times an attempt has been made to run an emissions free, battery electric operated long distance service. The Flixbus route of almost 100km between Frankfurt and Mannheim via Frankfurt Airport and Heidelberg runs four times a day. Pointing to the return of the investment Fabian Stenger, CEO of Flixbus DACH said: “Electric vehicles are more expensive to buy but this investment will pay off in the future.
generate around 110,000 tonnes of CO2 savings with a single bus.
We want to make a clear statement and show that electric mobility is possible.” The BYD coach recharges one or two times during night time hours using an 80kW charging station located in Mannheim Central Bus Station and another in Frankfurt. The trial is planned to last one year during which the coach is expected to cover around 125,000km. Over five years Flixbus would
Isbrand Ho, Managing Director of BYD Europe, who attended the official inauguration of the new service with the Mayor of Mannheim, Peter Kurz, said: “BYD is proud to be helping make history here. Electric city bus operation is already widely proven but long distance services are still virtually unknown, at least in Europe. Yet they too can be practical and - for the operator - profitable as well. Th is is a further step on the road to an electric revolution in road passenger transport and I’m delighted that BYD is at the forefront of that.”
Volvo Bus & Jonckheere predict continued sales success
T
wo years into the introduction of the joint Volvo B11R/ Jonckheere JHV2 platform, Volvo Bus is predicting another strong sales performance next year for this premium coach combination in the UK and Ireland. Since making its debut at Euro Bus Expo in late 2016, more than 100 Volvo B11R/JHV2s have entered service to date. A distinctive and increasingly familiar sight on roads, the new model has continued the success of the Volvo/ Jonckheere partnership, further adding to the approximately 2,000 vehicles sold since 1993. With sales of the high specification coach set to continue on an upward trend, Volvo Bus has confi rmed that it will be placing an order for at least 50 units for the 2019 season, as production of the bodywork
and high levels of interior appointment and comfort, together with the safety, performance and operating efficiency of the Euro 6 Volvo B11R chassis continues to hit all the right notes with many operators in the premium touring market. We envisage further strong demand for next season, as the JHV2 continues to be an important part of our coach portfolio here in the UK and Ireland.” moves from Roeselare in Belgium to the Valkenswaard facility, near Eindhoven in the Netherlands. James Hyde, Retail Sales Director for Volvo Bus, explains: “The introduction of the JHV2 was the result of a great deal of innovation, investment, and commitment from Jonckheere, working in close partnership with ourselves. The vehicle’s external styling
“Our relationship with Volvo Bus dates back some 25 years now and it is a partnership that has been built on product quality and customer support. That remains unchanged with the relocation of coach production to our Valkenswaard facility in Eindhoven, especially given that quality inspection will continue to be based at our Roeselare factory,” added Peter Wouters, Managing Director of Jonckheere.
Don’t forget your ticket to ‘Glide’
W
ith Glider services and the new off board ticketing system now in place, Translink is reminding customers to make sure they have their ticket and have tapped before they Glide. David Curry, Translink General Manager Bus explained: “We have been pleased to see how quickly passengers have got used to the new off board ticketing system and we now have implemented a penalty fare scheme for anyone found travelling without a valid ticket.” There are lots of great value tickets available and a range of easy, flexible ways to pay including: • Using a smartcard, simply tap at the validator; • Buying a paper ticket using cash or credit card at a ticket machine at the halt; • Using the mLink app and tickets automatically activate upon purchase. FLEETBUS&COACH | Winter 2018
“Whichever you choose the message is simple, don’t forget to tap or buy before you board Glider or you may be liable for a penalty fare of £50 plus the full single fare for the journey. We want to protect the vast majority of passengers who do pay the correct fare for their travel, and to tackle those who attempt to travel fraudulently. While we have had an ‘honesty’ period in place during the introductory weeks while the new system bedded in, Customer Revenue Protection Officers will now be patrolling the Glider network to ensure everyone travelling has a valid ticket to travel,” David concluded.
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10 | COVER
Bus Euro Test 2018 Zagreb, Croatia
A
t the start of the Summer, members of the International Bus & Coach of the Year Jury (IBOY) gathered at Zagreb, the Croatian capital over four days to undertake the assessment and election process for the 2019 IBOY. For this biennial event, sponsored by ZF, Busworld, Goodyear and ZET, Zagreb’s public transport company, there were three buses in contention, all different in size and appearance, but with one common denominator, they were all public transport vehicles.
The Heuliez GX Elec, Irizar ie-Tram and the Mercedes-Benz Citaro Hybrid were all public service vehicles which were launched the previous Autumn at the Busworld Show in Kortrijk, Belgium. Over the judging period, all three buses were extensively road tested on a normal bus route throughout the city of Zagreb. In addition some technical investigations were carried out in the safety of a closed circuit, such as brake performance and accelerating times. Noise levels were also measured.
The Contenders Heuliez GX337 Lithium Elec
O
ne of the issues when trying to compare one bus to another is allowing for the possibility that a different model of the bus being judging could have a different influence over another. In the case of the fully electric Heuliez GX, the interior was bright and fitted with three doors which allows for fast loading at bus stops. An essential requirement now on all buses are charging points, of which there are many on this one. In the interior of the bus there are few or no clutter areas and the grab rails are well spaced and visible. Low windows, in other words glass panels below knee level add to the overall brightness within the vehicle. As the rear of the bus floor is raised, almost theatre style, the overall view for passengers in that
FLEETBUS&COACH | Winter 2018
section is enhanced. There were no ratt les or seat noise and the said seats were very comfortable. Seating capacity varies from market to market, but in France it is allowed for 83 passengers, 24 seated. Interestingly there are some countries where 114 are facilitated on board. Driving an electric vehicle is something that takes a litt le bit of gett ing used to. For sure most rear mounted engined vehicles are almost as quiet, but the surge of acceleration felt by the driver is different. Electric power is more spontaneous and the reaction from the accelerator to the take-off is generally more dramatic. With the electric motor, the whine from it is noticeable, and this is something passengers will get used to. There are no major blind spots on the
Heuliez, but the view from the left side mirror could be improved. Plenty of adjustment options with the seat positions and steering column ensures that the driver can see all the controls. There were some negative comments about the steering feel among the adjudication panel, but to me, it seemed fine. The GX337 was a litt le slack from a driver storage point of view however, though one of the team commented this was due to the particular requirement for this model. In terms of the electric drivetrain, it is fitted with a 120kWh central motor and lithiumion NMC 360kWh cell batteries. Without the air conditioning, the range distance is 300km. Price as tested was â‚Ź550,000.
COVER | 11
Irizar ie-Tram
I
rizar is a relatively newcomer to the citybus and e-bus market, but has made up lost ground quickly. To date, the Spanish brand has enjoyed success with its standard electric citybus in its home market principally and now in other parts of Europe. ‘Wow’, is the best word on how we described the new ie-Tram. Inside the Tram, as it is referred to, is bright, futuristic looking and very solid. Clever design has created a generous feeling of space, especially surrounding the door areas. There are numerous grab handles throughout and all around vision is excellent. A modular designed seat practically eliminates maintenance, and while they may appear uncomfortable, they certainly are not. Driving the new vehicle was a little challenging at the start, on two fronts namely the articulation and the replacement of the mirrors with monitors. Having driven full length artics and multi-axle coaches,
one would imagine that driving what we used to call a bendy-bus would not be that difficult. However, it did take a litt le time to gain confidence with this configeration. Notably, the monitors as distinct from the mirrors make it easier. On a separate note, I think one of the fi rst major redesigns on trucks, buses and vans will be the elimination of exterior mirrors. Th is Irizar ie-Tram was the fi rst time I had seen them in action but since then I have driven three or four vehicles fitted with monitors instead of mirrors and I fi rmly believe that drivers will instantly take to the concept. The pressure will now be on operators to retrofit them. Meanwhile, back to the Irizar. If one has any doubt about its presence on the Main Street, just look at the public reaction as it passes by. At 18.73m long, it can accommodate 155 passengers, 39 seated and facilitate 2 wheelchairs. Irizar manufactures all of its own components including the battery pack. It has a 230kW motor and lithium-
ion batteries. Irizar has invested significantly in a new electric production facility. According to the company, an operator cannot just buy an electric bus or tram, the route must be electrified fi rst before deciding what bus to put into service, depending on the local requirement. At a cost of â‚Ź800,000 per unit, the market will be limited, but it does have a big future in Bus Rapid Transport (BRT) applications. One thing Irizar was quick to point out is that the battery life is similar to that of the Tram itself, all of these calculations must be taken into account before a potential customer would pass judgement on the up-front price. For sure, the Irizar ie-Tram is the platform that will be used for many different applications, as the quality and comfort levels are right and its overall design will see it into the next decade.
www.fleet.ie
12 | COVER
Mercedes-Benz Citaro Hybrid
1
A
lthough the Citaro is a product that has been very familiar to all of us in the industry and with the general public for many years now, the bus presented in Zagreb was different from anything we had seen before. Due to parent company Daimler’s philosophy Mercedes-Benz has been slow to take the ‘electric route’, often claiming that it would prefer to be the best, rather than the fi rst. Whatever about being the best they were certainly not the fi rst. By comparison to the other two vehicles in contention for the big prize, the Citaro diesel-electric Hybrid is obviously much noisier and it does look similar to all other Citaro variants within the range. Engine wise nothing has changed, it is still the OM936h 7.7 litre, which is also available with a Natural Gas (CNG) alternative.
A noticeable difference compared to the standard diesel version is the potential fuel reductions of up to 8%. And another interesting point about this Hybrid Citaro is that it performed best in the acceleration, braking and noise level tests, all carried out under strict scrutiny. Mercedes-Benz engineers stated that the company is in the development process to full electric but that in the meantime, this bus offers a competitively priced and economically real alternative, with no specific driver training requirement. There are some additional features to existing models, as it can carry 101 passengers and wheelchair, and features a new intelligent steering system. Total Cost of Ownership has been reduced by 2.5%, mainly due to the drivetrain enhancements such as the new lighter ZF EcoLite automated transmission
and an updated ZF rear axle. In conclusion, Mercedes-Benz’ sales team promoted the fact that this bus is not an interim solution until full electric reaches its peak, but that is a product in its own right, Mercedes-Benz will deliver 500 units this year, at a cost of €270,000. At the IAA Commercial Vehicle Exhibition in Hannover, the Mercedes-Benz Citaro Light Hybrid was announced winner of the International Bus of the Year 2019 Award. The victorious Mercedes-Benz Citaro Hybrid was highly recommended by the judges for its light hybrid system suitable for sustainable use within city limits and for urban public transport. Its hybrid system helps the Euro 6 diesel engine in an intelligent way to reduce fuel usage and CO2 emissions.
Spec Check Heuliez GX 337
Irizar ie-Tram
Mercedes-Benz Citaro Hybrid
Height
3.35m
3.4m
3.12m
Length
12.06m
18.73m
12.135m
Width
2.55m
2.55m
2.55m
Axles/Doors
2/3
3/4
2/2
Power
Electric Motor 120kW
Electric Motor 230kW
Diesel/Electric Hybrid 48V
Energy storage
360kWh Lithium-ion
150kWh Lithium
MB OM 936 295hp
Wheelbase
6.12m
5.9m & 6.5m
5.9m
Turning circle
20.9m
23.7m
21.24m
ULW
13.500kg
17.000kg
11.500kg
GVW
19.000kg (20 in France)
N/A
1.000kg
Range
300km (no aircon)
60/110km
800/1,000km (350L tank)
Seating capacity
83 passengers/100 in France
155 passengers
101 passengers
Cost
€550,000
€800,000
€270,000
FLEETBUS&COACH | Winter 2018
Text: Sean Murtagh - sean@fleet.ie Photos: Sandor Boncser
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14 | REVIEW I
Euro Bus Expo 2018 – NEC, Birmingham, UK.
T
here were mixed comments from attendees at the biennial Euro Bus Expo in Birmingham at the end of October, some felt it was quiet and others considered it was very well presented. In general, there was a good display of machinery and equipment, in other words public service vehicles that we are likely to see on the road next year. During all of the presentations there was one word missing throughout – ‘Brexit’. The various bus and coach brand presenters talked about challenges facing the industry and the need for caution without actually mentioning the “B” word. Good for them, as the industry is on a positive footing as suppliers and operators face the future, thankfully in positive terms. While it is true to say that in private conversations, the “B” word did crop up and people are genuinely concerned about it, collectively, they are gett ing on with it, regardless. PSV companies must plan insofar as they can for it, but they must also continue to trade. While the need for a move towards a cleaner environment and the requirement to remove diesel from
public transport was the foundation of most presentations during the Show, the more subtle comments were about enticing more people to use public transport. Fleet Bus & Coach was at the NEC to capture the flavour of the event. Here’s an A-Z of the highlights.
ADL
it features a large boot, 9 VIP seats, luggage racks, and a glass panoramic roof. Harris Group/Higer
Celebrating 150 years in the trade is Alexander Dennis Limited (ADL) which produced 2,600 vehicles last year. The Falkirk, Scotland headquartered bus builder boasts having 70% of the London market and has numerous double-decker in service in many cities around the world. Recently, a major order from the city of Berlin was secured. It is regarded as significant because it may be the start of the Double-deckers boom, becoming a feature of European public transport. In Ireland, the ADL Plaxton model continues to be popular with operators. BYD Chinese company BYD (Build Your Dreams) has formed a strategic alliance with ADL. Mr. Isbrand Ho, BYD’s European Managing Director for the brand stated that between both companies there are 200 electric buses in service in the UK, including 33 doubledeckers in London alone. Mr. Ho said that the company was very excited about a field-test FLEETBUS&COACH | Winter 2018
coach by Flixbus that is in operation between Frankfurt and Mannheim in Germany and while not ready for the market just yet, it may not be too long before it is. EVM
One of the few companies that honestly stated that orders have not been directly affected by Brexit, EVM, the Kilbeggan supplier is reporting brisk enquiries and the fi rm’s MD, Danny McGee is pleased with orders to date and for the 2019 season. A lot of interest was expressed in the VIP model, based on the recently launched MercedesBenz Sprinter 516. Well designed and styled,
Continuing to make strides with Chinese built Higer buses at home and abroad, the Harris Group is represented in England by Hill Coach Sales (Melton Mowbray) and Hunter Executive Coaches in Alloa in Scotland. Th ree more dealers will be appointed in the near future. On stand was a Higer Super 9 coache with a Cummins 6.7 litre 300 hp and 6 speed ZF auto box. A customised delivery for its prominent Irish customer ‘Paddywagon’ att racted a lot of attention from those visiting the stand. Mercedes-Benz - Edition 1 Tourismo To celebrate a successful first year of the new Tourismo, EvoBus, the Daimler company in charge of sales and distribution in the UK & Ireland has created a limited edition “Edition 1 Tourismos”. There are ten units in total on this special order run with some distinct body design features and technical
REVIEW I | 15 run three “Scania Touring” on HVO (hydro treated vegetable oil) without modification. Scania Touring continues to be popular with operators, and there are over 120 units in service across the UK. UNVI
come. New also from Volvo and somewhat of a surprise was the appearance of the MCV bodied B11R as a fi xed specification coach, which is competitively priced. At the show the keys of the fi rst new coach to be sold were handed over to London operator, Golden Tours.
extras. Another milestone was reached with the delivery of 1,500 Tourismos since the award-winning model fi rst appeared on UK and Irish roads in 2007. Also on stand was the newly crowned IBOY award winning Citaro Diesel Hybrid. Noone/Turas
Accompanied by its two Irish main dealers, Midland Bus & Coach sales, (Liam Farrelly) and Lir Bus & Coach Sales, (Martin Daly), the long established Spanish coachbuilder UNVI had a full range of models on display. All versions were available on Iveco Bus and Mercedes-Benz chassis. A viable alternative fuel source for operators is Natural Gas and Iveco Bus is now offering Compressed Natural Gas (CNG) across its Daily Blue Power and chassis/cab ranges.
Irish bus and coach converters and distributors were present at the NEC in full strength, with Brian Noone Ltd (Maynooth) exhibiting fine examples, with a total of eight coaches across its stand. Noone’s announced Midland Bus & Coach sales as its newly appointed UK dealer. The new DAF TURAS 900, was indeed a show stopper. Built on the DAF LF chassis, it can be supplied with 33 or 37 seats, with manual or auto ZF box. Depending on the wheelbase of 4.8 or 5.1m, the luggage space is generous. See it at the CTTC Show too.
Van Hool
Scania
Scania has its focus fi rmly on sustainability, displaying not only electric buses, but biodiesel, biogas and hybrid options. For those wishing to have an alternative fuel supply on Tour Coaches, there is an option to Text: Sean Murtagh - sean@fleet.ie
|
Yuton
Represented by Pelican Coaches, the new Chinese built Yuton G12 coach, that has been specified especially for the Irish & UK markets was launched. At 12.4m in length, with 53 seats and a toilet, it is fitted with a 10.8 litre PACCAR (DAF) MX-11 (450hp) Euro 6 engine coupled to a six-speed ZF auto box. Irish operators get an opportunity to view the coach in Dublin at the CTTC Coach Bus & Coach Show. Always very popular with Irish operators is Belgian manufacturer Van Hool which displayed the EX16M launched earlier this year in RHD form. Details of an exclusive sales agreement reached between Arriva Bus & Coach were announced at the event. Van Hool continues to be well represented in Ireland by Cronin’s of Cork. Overall sales last year were up a litt le and the Cork company is quietly confident of a further increase this year. Volvo Bus Not one, but two new full size integral coaches were launched by Volvo Bus & Coach. Making its fi rst appearance was the new flagship 9900, with 11 fi rm orders for delivery in 2019. Nick Page, MD of Volvo Bus & Coach is confident of many more to
Photos: Sean Murtagh & David Cole (Bus & Coach Buyer)
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FLEETING SHOTS | 17
Scania on Hong Kong-Zhuhai-Macau bridge
M
ost travellers on the newlyinaugurated Hong KongZhuhai-Macau bridge, the world’s longest sea crossing bridge, will use the buses and coaches that provide a 24-hour service, with departures every few minutes. Scania is supplying many of these buses and coaches, including 120 shutt le buses and at least 55 coaches. Operated on the bridge by the Guang Dong (HZM), a total of 120 buses built in cooperation with Chinese manufacturer Higer will be supplied over a 12-month period. “The level of support being offered by Scania meets our aim of entrusting experts to maintain the buses,” said Zhang Guang
bodywork from Marcopolo, as well as from other local Hong Kong bodybuilders, will be a regular sight on the bridge. These coaches will provide direct services to destinations that are beyond the boundary crossings served by the shutt le buses.
You, Chairman of HZM. “That allows us to focus on our business of providing the highest levels of service commitment to our customers.”
The $20-billion bridge connecting Hong Kong and Macau to the mainland Chinese city of Zhuhai was opened to traffic on 24 October. Travel between Hong Kong and Zhuhai/Macau boundary crossing points is 42 kilometres and together with the link roads the bridge totals 55 kilometres in length.
For passengers who wish to travel farther afield, at least 55 Scania coaches with
All aboard the all-electric UNVI Hop-on/Hopoff double decker
L
ast month, The Original Tour of London Managing Director, Jane Lewis, London Deputy Mayor for the Environment & Energy, Shirley Rodrigues, together with UNVI representatives and other attendees officially inaugurated in Westminster, the fi rst London full electric open top Hop-on/ Hop-off double decker bus (e.DDOT) engineered and built by the Spanish manufacturer UNVI.
Th is launch comes after the fi rst ever full electric double decker bus produced by UNVI entered into operation some months ago in Paris, performing well and meeting expectations with a very low energy consumption - under 1 kw/h per km. The reliability of this 100% electric bus concept along with the continuous efforts from UNVI and collaborative partners for a more sustainable mobility by reducing CO2 have already been recognised with the achievement of several new orders. A third European city has opted for this Zero Emissions solution, as an Amsterdam service is now in operation. UNVI open top double decker body (Urbis DDOT) is also bringing
other low emission solutions to operators with variants such as hybrid propulsion in collaboration with Volvo, Euro 6 diesel with MAN, Mercedes-Benz, Scania and Volvo.
TEMSA ‘Smart Mobility’ solutions at Persontrafik Expo
T
EMSA, one of the few automotive manufacturers around the world offering multiple alternative models of electrical coaches to its customers with two vehicles ready for serial production, attended the Persontrafi k Expo held late last month in Stockholm, Sweden. Showcasing the 12-metre electrical coach Avenue Electron alongside the MD9 and LD C at the Expo, CEO of TEMSA, Hasan Yıldırım said: “Pursuing our vision of people-centred smart cities; we work towards a much smarter and cleaner future. At TEMSA, we believe that our product range will make significant contributions to the ‘smart mobility’ solutions poised to shape the future of the automotive industry. Text: Jarlath Sweeney - editor@fleet.ie
The major Turkish manufacturer has to date exported more than 15,000 vehicles developed completely in-house by its team of engineers to 66 countries. www.fleet.ie
18 | REVIEW II
67th IAA Commercial Vehicle Show 2018 - Hannover Messe, Germany
H
eld every second year in Hannover, the Internationale Automobil Ausstellung (IAA) Commercial Vehicle Show opens its doors to the latest in the world of road transport. Spread over twelve exhibition halls, every type of commercial vehicle as well as components , attachments and ancillaries of all types is on display. Things are evolving in the automotive industry as we see the slow demise of diesel power and more automation arriving each day. Of course, diesel will be around for a long time and so too will the need for drivers and operators to drive vehicles, but where it is practical and cost efficient to replace both, there are signs of it happening, albeit slowly but happening all the same. While the ‘Brexit’ debate did not really get mentioned in terms of it being a significant issue for central Europeans, it did feature in comments like “we must make new arrangements to get our products to you in Ireland.” One significant thing that stood out is the awareness on the part of manufacturers about how the Irish market is changing. Brand representatives all know who the National Transport Authority (NTA) is and its significance. A renewed interest by these manufacturers in the Irish market can only be good for operators. Fleet Bus & Coach was out in strength at the Hannover Messe to see what the different manufacturers are doing to face the new challenges and opportunities facing bus and coach operators. BYD
Isbrand Ho, has been Managing Director for Europe for BYD since the Chinese FLEETBUS&COACH | Winter 2018
automotive, materials handling and battery manufacturer arrived on this continent. He is honest and forthright when it comes to answering questions. At the 2015 Kortrijk Show Mr. Ho stated that the company expected to have a substantial share of the European city bus market within two years. Those present were largely sceptical. They have been proven wrong. To date BYD has delivered over 500 buses in Europe, including a high-profi le order to Schiphol Airport in Amsterdam. By the middle of next year BYD will have delivered over two hundred buses to the UK. Concluding his presentation at the 2018 IAA, Isbrand, in an obvious reference to the Irish market, said BYD would continue to explore the other right hand drive market in Europe. Worldwide, BYD has delivered over 35,000 electric buses. Iveco Bus
In a timely reminder of the way the automotive motor industry in general is going, Iveco had no diesel vehicle on its stand. In a proud introduction, Pierre Lahutte, Iveco President revealed at the press conference that all the buses and coaches on stand were “available for work straightaway.” “None of what you see here are prototypes,” he said. So far Iveco has only entered the Irish market with some school buses, Daily midi-coaches and bus chassis both large and small. In the absence of diesel engines on stand, combustion engines exhibited were powered by natural gas. Electric power was promoted too. Iveco continues to support Compressed Natural Gas (CNG) and Liquefied Natural Gas (LNG) throughout its commercial vehicle range of vans, trucks buses and coaches. Natural gas delivers a reduction in
polluting emissions of over 90% for NO2, 99% for particulate matter and 10% for natural gas which rises as high as 95% with biomethane. MAN Truck & Bus
Coming into this year’s IAA CV Show, MAN - the holder of the ‘Stand of the Year’ award from the previous show in 2016 had more exciting news. MAN has a long established presence in the Irish market, with both chassis and the Tourliner coach. It announced that shortly, newly developed innovative products will become available in right hand drive. The TRACTON Group owned manufacturer sees itself as a “Supplier of sustainable transport solutions” for road and public transport operators. One of the services now provided to bus operators is a planning service. Th is is particularly useful to companies considering changing from diesel to electric. MAN also offers CNG versions for public transport and has always been keen to promote natural gas as a viable option. On display and set for launch at the CTTC’s Coach & Bus Show 2018 in Dublin is the new TGE van chassis which will be available as a factory bus next year. Mercedes-Benz
REVIEW II | 19 For Daimler brand Mercedes-Benz, the highlight of the Show was the announcement that the Citaro Hybrid was elected as International Bus of the Year 2019. MercedesBenz has been criticised in some quarters as being slow to produce an electric bus, though company representatives always respond by saying that they want to be the best, not the fi rst. However at the IAA, Mercedes-Benz demonstrated a strong commitment to electrification by launching the e-Citaro. It also announced that Daimler has bought in to American company Proterra, a large manufacturer of electric vehicles in the United States. New eCitaro will not be available until 2020, but interestingly Mercedes-Benz have said it will cost the same as a diesel bus over its lifetime.
Scania
present situation but will, by 2050, decrease operating expenses by 40 percent. TRATON Group
Volvo Bus
The Volkswagen Truck & Bus Group parent company, comprising of MAN Truck & Bus, Scania, Volkswagen Commercial Vehicles in South America and RIO fleet management/telematics systems will now be known as TRATON. All brands will retain their own identities and compete with each other in the global market place. Their joint collaboration will be in the area of Research & Development, together with alliances which have been formed with North American, Japanese and Chinese manufacturers. Th is new grouping offers the individual brands new opportunities and makes the bigger group a substantial world player. In 2017, TRATON Group’s brands sold around 205,000 vehicles in total, produced at 31 sites in 17 countries. The company had a workforce of around 81,000 worldwide across its commercial vehicle brands at the end of 2017. Van Hool
Scania’s CEO Henrik Henriksson stated that it is important that its customers have options when it comes to power/fuel supply, and highlighting this all the public service vehicles on its stand were available with diesel and natural gas. Henrik also claimed that the 13m Scania Interlink displayed is the fi rst long distance gas fuelled coach to be produced for the mainstream market, offering a range distance of between 1000km to 1300km. Scania also offers hybrid and electric options. In a major study, Scania recently explored several pathways towards achieving zero fossil emissions in the coming decades, ranging from full electrification to a portfolio of powertrain types. The study shows that the rapid spread of electric vehicles will require four to five times more infrastructure investment relative to the
are achievable. The renowned ZF AS-Tronic automated transmission will be replaced in due course with the newly developed TraXon, helping to reduce fuel consumption further. It has the low-revving EcoRoll function as standard. Some simple design changes in the engine mountings have led to a reduction in noise and vibration levels and the service intervals on the PACCAR MX 11 & MX13 engines have been extended.
Unveiled were the new 9700 and 9900 luxury coach variants. Only the 9900 will be available in right hand drive, with its premiere coming at the CTTC Coach & Bus Show 2018. With striking design, fuel-saving aerodynamics and safety of the very highest level, the premium coach manufacturer is taking another great leap forward. Both models feature a dynamically designed exterior with crisp lines, smooth sides and rounded corners to give low air resistance. Although still recognisable as a Volvo, the new 9900 coach is defi nitely different. The new “Z-shaped” side window line combined with the sloping theatre floor of the Volvo 9900 marks a totally new design language for coaches. Separately, Volvo has always been to the forefront of electric buses and displayed an electric hybrid and a full electric, ‘Autonomous’ articulated bus. At the moment there are over 4,000 electric Volvos in service around Europe.
Always popular with Irish operators, Belgian luxury coach manufacturer Van Hool continues to fi ne tune its bus and coach models. Having introduced the award winning EX & TX range for this season, new and improved drivetrains will be available next year. Of particular interest to operators will be the new “Lite TX”. Weighing in between 600kg to 1200kg less than the standard versions, depending on the particular model, fuel savings of up to 3%
Text & Photos: Sean Murtagh - sean@fleet.ie
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10th CTTC Coach & Bus Show 2018 Sponsored by Campion Insurance COMPILED RDS Simmonscourt Pavillion, Ballsbridge, Dublin 4 17/18 November 2018
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COACH & BUS SHOW 2018 | 23
10th Coach & Bus Show 2018
W
RDS Simmonscourt Pavilion
elcome to the 2018 Coach & Bus Show here at the RDS Simmonscourt Pavilion. The tenth biennial event is the highlight of the Irish Coach and Bus sector’s calendar and promises to be a special occasion. Th is year’s show is once again organised by the Coach Tourism & Transport Council of Ireland (CTTC) and generously sponsored by Campion Insurance, which has been a long and loyal supporter over the years. The 2018 event is a complete sell out, in fact, it’s twenty-five percent bigger than last time held in 2016, featuring in excess of 70 stands and spanning three halls within the Simmonscourt complex. The list of exhibitors reads like the who’s who of the road passenger transport sector and includes large manufacturers such as Van Hool, Mercedes-Benz (Daimler), Scania, UNVI, The Harris Group (Higer &AOS), Yutong, Alexander Dennis (ADL) and Volvo Bus. There will be items of interest for all visitors to the event, which will also feature a wide range of exhibits from large and small industry suppliers showcasing their unique range of products. The RDS venue will once again feature “The Coach Driver of the Year Competition”,
which gives professional drivers an opportunity to showcase their expertise. Contestants will compete for the Martin Guilfoyle Memorial Trophy that has been generously donated by Bernard Kavanagh & Sons Ltd in honour of their late and widely respected colleague and the competition is sponsored by Mercedes-Benz. The Gala Dinner, which is the social highlight of the show weekend, takes place in the Ballsbridge Hotel on the evening of Saturday 17 November, generously sponsored by Mercedes-Benz. The headline entertainment act on the night features the popular show band “Lightning Strikes”. Tickets can be obtained by contacting cherylhalpenny@ gmail.com or 087 257 3417, but due to large demand there is a limited number of tickets available. Once again a special thanks is due to Willie Martin for his tireless efforts in organising this year’s show and to Cheryl Halpenny whose organisation skills and attention to detail ensures that the Gala Dinner is an occasion to be enjoyed by all. The Show is the only one of its kind in Ireland and gives operators a chance to socialise with their peers and view the latest products and innovations in the market place. The purpose
of the show is to fund the work of the CTTC, as the voice of Ireland’s private bus and coach operators. With significant challenges ahead in the areas of PSO Tendering, unfavourable conditions for school transport providers, increased regulation and increased insurance costs, the CTTC’s work is more important than ever. We look forward to meeting you at our stand in the main hall. Enjoy the event and thank you for your ongoing support. Kevin Traynor, National Director Coach Tourism & Transport Council.
Campion Insurance Sponsors CTTC Coach & Bus Show 2018
A
t Campion Insurance we are very proud to once again be the main sponsor of the CTTC Coach & Bus Show 2018. We are now one of the largest insurance brokers in Ireland with eleven offices in Cashel, Dublin, Kilkenny, Midleton, Mullingar, Naas, Portlaoise, Roscommon, Thurles, Ennis and Urlingford.
We pride ourselves in being able to remain close to our customers at a local level whilst harnessing our national size to get the best deals from the insurance companies for our customers. We are experts in the field of Bus & Coach insurance and are always pleased to be able to provide professional advice to our bus operator customers, offering them solutions across their total insurance requirements, not just covering the bus. We are delighted to have been awarded the Deloitte Best Managed Companies award for the eighth year running
this year achieving Platinum Standard once again. Th is is a tremendous endorsement of our business model and it’s a reflection of the hard work, dedication and customer focus of our ever growing 160+ professional team. Jim Campion, CEO, Campion Insurance. www.fleet.ie
24 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: C32 / C33 Adtec Aerauto Ltd www.adtecaerauto.net Adtec Aerauto Ltd has been Ireland’s leading transmission re-manufacturer for over 30 years, offering new and service exchange units as well as repairing customer's own units.
Stand: D10 Age Limited www.ageltd.ie Established in 2003, Mallow, County Corkbased AGE Ltd is one of Ireland’s leading suppliers of automotive garage equipment, distributing products including Jaltest diagnostic tools, Roninair AC equipment, Stand: C25 AIB Finance & Leasing www.aib.ie/business No matter what size your company is, AIB has a number of asset fi nance options available to make the next step to expand your business. It provides fi nance options Stand: B5 Alexander Dennis/Plaxton www.alexander-dennis.com Plaxton is the UK’s largest and most successful coach builder and has been at the forefront of the industry since 1907. It became part of Alexander Dennis Limited
Stand: D22 All Round Discounts Ltd allroundsystems@gmail.com All Round Systems has been manufacturing and supplying system solutions to fleet operated companies all over Ireland and the UK for over 20 years. Among the
Offering an extensive range of spare parts, Adtec Aerauto operates its own remanufacturing workshop along with a 4 bay vehicle workshop. Additionally it operates a range of field service vehicles complete with all relevant diagnostic equipment. Adtec Aerauto is the sole agent for ZF
wheel aligners, emission testers and beam setters amongst others. AGE prides itself on selling the complete package including equipment, training and servicing, offering a full back up service for customers by phone, fax, e mail or site visits. All equipment is delivered on site and comes with at least a half day’s training
with additional site v isits if required. Staff are constantly improving skills to keep up to date with the latest developments and requirements.
for whatever asset you need. AIB Finance & Leasing can offer support for equipment finance, agri asset finance, plant and equipment fi nance, heavy goods vehicle fi nance and vehicle fi nance. Its heavy good vehicle finance is available for new and used articulated, rigid and tipper trucks, trailers, container units, coaches and buses. (ADL) in 2007. Last year it produced over 200 coaches, each tailor-made to customer specifications. Plaxton’s primary markets are the UK and Ireland but in recent years it has expanded sales into Europe and further afield to New Zealand. Plaxton’s Britishbuilt product range is second-to-none, including the pace-setting Panorama, Elite,
Panther, Leopard a nd C he et a h XL models. All Plaxton vehicles are built with stainless-steel body structures and backed by unrivalled aftermarket support.
systems it offers are fuel control monitoring systems, fuel pump dispensers, fuel tanks, tank gauges, pipe works, and diesel fittings. All its products are very reliable and very easy to use.
a nationwide 24/7 365 days a year after-sales support service which is second to none.
Customer satisfaction is key to All Round Discounts’ success. The company offers
Stand: C13 / C14 Applegreen www.applegreenstores.com
of a fuel terminal in Dublin Port, it now offers bulk supplies of fuels at the most competitive prices in the market.
Applegreen is a major petrol forecourt retailer in the Republic of Ireland. With 25 years’ experience in the fuel industry, Applegreen has successfully expanded into commercial fuels. With the joint acquisition
With LowFuelcard customers can benefit from personalised face-to-face account management, providing them with the highest standard of service and meeting your company’s requirements. With
FLEETBUS&COACH | Winter 2018
Truck & Bus transmissions, a x les and steerings along with Allison and Eaton transmissions. Additionally it is an agent for ZF Sachs and Lemforder products such as clutch, shock absorbers and steering components, as well being an agent for PE chassis components.
LowFuelcard vehicles can also ref uel at any of Applegreen’s sites nationwide. Invoicing for all cards, both at the tank and in the yard are available in one convenient report, making fuel management of fleets even easier.
COACH & BUS SHOW 2018 - EXHIBITORS | 25 Stand: C7 Ardee Coach Trim www.ardeecoachtrim.com Ardee Coach Trim Ltd's mission is to develop a profitable business, which supplies
Stand: C1 AW Coach & Bus Services Limited andrewauldlc@gmail.com AW Coach and Bus Services Ltd is the
Stand: B4 Barton Coach Sales www.bartons.ie With fi ft y five years experience of operating coach services, Bartons boasts a wealth of experience in the coach hire sector. Bartons Coaches is also a a major supplier
Stand: C15 Bourkes Auto Glass www.bourkesautoglass.ie Bourkes Autoglass is a bus and coach glazing specialist based in Templemore, Co. Tipperary. Offering replacement windscreens, side windows and rear windows, Bourkes Autoglass provides
Stand: E1 Brian Noone Ltd www.noone.ie Offering even greater refinement and delivering improved performance, reliability and value for money, the NOONE TURAS range sets the benchmark for luxury mini and midi coaches. The latest addition to
Stand: C6 C&B Glazing www.cbglazing.com With over 25 years’ experience in the coach and bus glazing industry, C&B windscreen fitters are trained to the highest standard and endeavour to provide a professional on-site fitt ing service, ensuring peace of
the people of the transport industry with a high standard of seating and interiors for all types of vehicles. It aims to achieve this in a professional and business like manner. Good workmanship is an integral part of its business backed up with good quality.
main supplier of wheel trims to the coach and bus industry in Ireland. It was also the fi rst company to supply walk around check books to the industry. AW Coach and Bus Services also supplies many other products
of both new and used coaches, and because it operates its own coach fleet, knows how important it is to get back-up when needed. Currently a range of MAN/RR2 Beulas Cygnus 55-seater coaches are in stock as well as a selection of low mileage MAN
a prompt, efficient mobile service to customers anywhere in the country. Over 30 years’ experience in the autoglass industry means it is able to to guarantee top class workmanship, with customer service and quality its main priority.
including tachograph products and Vikan Brushes for cleaning.
/ Beu la s 2016/2017 coaches in as new condition. In the Mini Bus range, Bartons offers a selection of 2017 Noone / Iveco 29 seaters.
constant stock of glass for most makes and models. In the event of not having specific items in stock it can source the required glass immediately to ensure a quick turnaround.
Using E.U. and O.E.M approved spec glass and sealers, Bourkes Autoglass maintains a
the Noone Turas Range is the Turas 900s built on a DAF chassis. Accompanying this new model is the award winning Turas 600s which is now available with 29 seats. Developed utilising full CAD/CAM processes giving greater engineered precision whilst delivering improved quality and consistency, NOONE’s new coaches are
mind for all customers. Operating throughout Ireland the dedicated team at C&B work hard to ensure minimum downtime and total satisfaction for each customer.
dynamic and sophisticated in equal measures, and coupled with automotive levels of design and build tolerances, deliver head turning looks and new levels of fi nesse.
making ‘out of production glass’ or ‘oddments’ to order from its large stock of glass.It also offers stone chip and crack repairs.
As well as undertaking insurance work, C&B Glazing specialises in bespoke work, www.fleet.ie
26 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: D19 Camera Telematics www.camera-telematics.ie Waterford-based Camera Telematics is leading the way in vehicle camera technology, constantly striving to develop and improve today’s technology to benefit its customers. It supplies bus camera Campion Insurance www.campioninsurance.ie Campion Insurance is one of the largest insurance brokers in Ireland with eleven offices in Cashel, Dublin, Ennis, Kilkenny, Midleton, Mullingar, Naas, Portlaoise, Roscommon, Thurles and Urlingford. It offers professional impartial advice Stand: D15 Capitalflow www.capitalflow.ie Capitalflow is Ireland’s fastest-growing specialist business lender. Founded in 2016, it has grown from 3 people to 65 in just two years, with its experienced team of quick decision makers having vast lending experience. Stand: B8 Carlyle Bus & Coach Ltd www.carlylebusandcoach.com As the leading parts and glass distributor for the bus and coach industry, Carlyle Bus & Coach delivers daily to operators throughout the UK, Ireland, Europe and Stand: C2 CC Lubricants www.cclubricants.ie CC Lubricants is a supplier of lubricants to Irish businesses large and small, supporting a wide range of activities from heavy duty commercial applications and power generation, to automotive and highly Stand: C23 Clann Hospitality www.clannhospitality.com Established in 2018, Clann Hospitality is an experienced and professional Hotel Management Company operating in Ireland. It presently owns and successfully manages a diverse portfolio of properties FLEETBUS&COACH | Winter 2018
systems featuring high-resolution digital video recording, playback soft ware with automatic video downloading via WiFi or SIM, live view video synchronised with telematics data, and multiple trigger inputs including G-sensor, turning and reversing. Offering nationwide installation and
support, Camera Telematics’ system will help coach and bus operators to prevent insurance claims, deter theft and vandalism, improve vehicle safety and security, encourage driver best practice, and protect the customer’s company and staff.
on a broad range of products for clients’ insurance requirements. With access to a large number of insurers and product providers Campion Insurance can offer a range of products that best matches customers’ needs, offering services for Commercial, Personal, Health, Life, Pensions, Investments and Mortgages.
Campion Insurances Ltd trading as Campion Insurance, Bestquote.ie, ISME Insurance Services is regulated by the Central Bank of Ireland.
As an SME itself, Capitalflow understands that business in Ireland has been through tough times and prides itself on looking beyond the numbers to the people behind the business. Headquartered in Santry, Capitalf low also has a Property Office in Merrion Square, as well as regional hubs in Galway worldwide. With its expert knowledge of the bus and coach industry combined with its fast response time, it prides itself in supplying quality products and services with its dedicated teams. Carlyle Bus & Coach understands the importance of being f lexible and
and Limerick, with a Cork office opening shortly. Products offered i nc lude H i re Purchase, Leasing, Re-fi nancing Invoice Discounting, Asset Based Lending, Commercial Property Bridging & Term loans.
responsive to its customers needs by continuously striving to improve its products and services and by offering a wide range of delivery options.
specific industrial applications. CC Lubricants is the exclusive authorised distributor of Chevron Lubricant products in the Republic of Ireland. Chevron’s range includes some of the world’s most trusted brands, such as Texaco, Havoline, Ursa and Delo. CC Lubricants is a part of DCC Oil Ireland whose leading ‘Emo Oil’ brand supplies a wide range of fuel products
to the wholesale, large commercial, agricultural, retail forecourts and home heat i ng markets on the island of Ireland.
including Pillo Hotel & Spa Ashbourne, County Meath, Celbridge Manor Hotel, County Kildare and Dundrum House Hotel & Golf Resort, County Tipperary.
coach car parking in each location. Dundrum House Hotel & Golf Resort in Tipperary will soon be having its own Whiskey Distillery and tastings can be booked.
All of Clann Hospitality’s hotels can cater for breakfast, lunch, dinner or light snacks with a quick turnaround time and an affordable price. There is ample
COACH & BUS SHOW 2018 - EXHIBITORS | 27 Stand: C3/C4 Clarke Auto Wash www.autowash.ie Clarke Auto Wash Ltd offers the complete range of bus wash equipment to cater for everything from the large bus and coach fleet to the smaller owner driver operation.
It is the sole distributor for Christ Wash Systems, one of Europe’s leading vehicle wash systems that includes a complete range of bus wash rollover and drive-thru units. Clarke Auto Wash also distributes the Iteco range of engine driven single brush machines, and Nilfisk high pressure cleaners and vacuums. Water recycling
equipment for all systems can be installed if required. All machines are complimented by an extensive range of detergents and other cleaning products from Kiehl group, Germany.
Stand: D20 Cliffs of Moher www.cliffsofmoher.ie
Way stretching for 8 kms/5 miles and 214 metres/700 feet above the Atlantic Ocean.
natural richness and importance.
Visit the awe inspiring Cliffs of Moher for the ultimate family day out with free admission for children under 16. The Cliffs of Moher are a Signature Discovery point at the heart of Ireland’s Wild Atlantic
The beauty of the Cliffs is that they offer a totally multi-faceted experience of Ireland’s astonishing west coast – as much a historical landmark as they are a geographical wonder, conservation hotspot and area of immense
All groups must be booked in advance and paid for 72 hours before arrival.
Stand: B1 Coach Glazing Services www.coachglazingservices.com Operating a nationwide service that is 100% dedicated to Passenger Transport Vehicles, by only focusing on coach, bus, and motorhome-glass, Coach Glazing Services’ customers can be assured of
the fastest response times, minimising exposure to lengthy VOR’s and reduced vehicle downtimes. With vast stocks held locally, it can provide a fast, efficient and quality service throughout the country., with specialist glazing technicians working around the clock to ensure customers receive the highest quality workmanship and dedication to their f leets. Coach
Glasing Services’ close working relationship with vehicle builders ensu res t hat all of its vehicle glass installations are carried out in line with O.E.M technical instructions.
Stand: C19 Commercial Vehicle Components Limited www.cvc.ie
City measures some 10,000 square feet and carries a range in excess of 30,000 parts available for nationwide next day delivery.
Commercial Vehicle Components Limited was incorporated in 1992 and has since become one of Ireland’s leading aftermarket suppliers for bus, coach, truck and trailer parts. The company warehouse in Cork
Commercial Vehicle Components is distributor for many of the world’s leading manufacturers including Continental & Goodyear Airbag, Knorr and Wabco Air Brakes, Winnards Drums Discs & Friction,
Lemforder Steering & Suspension, Sachs Clutch and Suspension, Febi C ha ssi s Spa res, Hengst Filtration, Hella Lighting, Bosch Batteries & Lighting, Fag Bearings, Koni Suspension and Dinex Exhaust Systems.
Stand: D7 Coyle Complete Ltd www.coylecomplete.com
County Monaghan with easy access off the main N2 road, Coyle Complete has an experienced and highly qualified team of panel beaters, spray painters and graphics designers. Operating from a large workshop complete with industrial ovens, its own paint mixing systems and graphics and signage department, Coyle Complete is
fully licensed and compliant w it h VOC regulations and is proud to be one of the few companies in Ireland offering this ‘complete’ on-site service.
Ireland’s private bus operators. The company promotes Ireland’s top independent coach hire operators and liaises with the relevant National and European statutory bodies on behalf of its members on matters concerning the Road Passenger Transport Industry.
coach hire and transport solutions including: airport transfers, day tours, extended touring, incentive travel, golf tours, school transport, and scheduled services.
Coyle Complete Ltd provides a high-quality crash repair, paintwork and graphic service to hauliers and transport companies in Ireland and the UK. Based at Emyvale,
CTTC Contact: Kevin Traynor Tel: 085 8588395 www.cttc.ie The Coach Tourism & Transport Council of Ireland (CTTC) is the representative body for Ireland’s coach touring companies and
Its members are experts in all types of www.fleet.ie
28 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: D4 CWP Auto Electrical Services cwpelectronics@gmail.com CWP Auto Electrical Services has been supplying electrical components to blue chip clients for the past 40 years. All products are of the highest quality and suitable for the purpose intended. They include new and reconditioned electrical Stand: A6 Dermot Cronin Motors www.croninscoaches.com Specialising in the supply and aftersales support of the Van Hool range, Cronin’s offers a range of new and used coaches, along with a full range of Van Hool coach parts.
components such as cable, sockets, gauges, fuse connectors, headlamps, dashboard equipment, P.C.B electronic boards, gear selects, A.C. Controls and E.C.Us.
of fully operational c o m p o ne nt s i n line with customer specifications.
CWP has a high standard of operation achieving commendable customer satisfaction feedback over the years. Business practices and policy procedures cover product research, procurement and testing Cronin’s is delighted to launch the new Van Hool EX16M Touring Coach at the Coach and Bus Show. Available with up to 57 seats and a toilet, this two axle coach is competitively priced, and with Van Hool design, engineering and quality build is once again leading the way in passenger experience.
fac tor when choosi ng a coach. Call by the Cronin’s/ Van Hool stand to fi nd out why Van Hool will continue to lead the way in the Irish market with the new EX16M.
Return on investment is the most important Stand: C16 Distinctive Systems Ltd www.distinctive-systems.com Distinctive Systems is the world’s leading supplier of management soft ware for coach, bus and tour operators, supporting over 1,500 clients in the daily use of one or more of its latest Microsoft SQL Server based systems. Stand: B6 Dynamic Bus & Coach Glazing Ltd www.dynamicbusandcoachglazing.com Dynamic Bus and Coach Glazing Ltd has established itself as a market leaders in the bus and coach-glazing sector, with 90% of CTTC members availing of its expertise. Stand: A5 EVM Ltd www.evm.ie EVM manufactures bespoke MercedesBenz Sprinter minibuses and minicoaches from 8 to 22 seats in low and high floor Stand: C29 Finance Ireland Leasing www.fi nanceireland.ie Finance Ireland Leasing was formed in 2014. Its mission is to provide an answer for SME’s who are trying to access funds in as fast and efficient a manner as possible. In 2015 it became the first non-bank lender to FLEETBUS&COACH | Winter 2018
Coach Manager is a start to fi nish solution for the management of private hire and contract work specially designed for coach, minibus, chauffeur and community transport operators. Distinctive Systems’ Tour Booking System is a complete management solution for individual passenger reservations on extended tours, day trips and express Recommended by Campion Insurance as a company which can be trusted to fit your requested glass, Dynamic has proven to be reliable, efficient and price competitive in all areas. With a combined 45 years in the glazing business it goes without saying that variants and accessible options. All its chassis have full UK 3 year unlimited mileage chassis warranty. EVM delivers to many customers both in Ireland and the UK from its 31,000 sq. foot facility which is conveniently located in Kilbeggan, Co. Westmeath. Its success is built on its core secure funding from the Strategic Banking Corporation of Ireland (SBCI). The €51 million SBCI fund allows financiers to lend to SME’s at a lower and more competitive interest rate. With six dedicated regional sales directors supported by an expert operations team, FIL’s overall focus is on asset backed
services, while its Vehicle Maintenance System is a purpose designed workshop management and maintenance planning package.
Dynamic Bus and Coach Glazing Ltd, headed by Paul Smith and Eamon Ward, are the people to speak to for all your Coach glazing requirements.
values of creativity, commitment and enthusiasm, and keeping customers’ desires at the heart of everything it does.
lending primarily in the areas of auto fi nance, commercial mortgages, SMEs and agri-fi nance. The commercial vehicle, plant and machinery sector in the region of €25,000 to €100,000 is where its greatest expertise lies.
COACH & BUS SHOW 2018 - EXHIBITORS | 29 Stand: C17 Fleet Connect www.fleetconnect.ie Founded in 2008 specifically to focus on public transport Wi-Fi and technology solutions, FleetConnect is the leading Irish provider of award-winning communication products and services, specialising in Stand: C21 Gas Networks Ireland www.gasnetworks.ie Gas Networks Ireland, part of Ervia, builds, owns and operates the gas transmission and distribution infrastructure and is responsible for connecting all customers to the gas network. Stand: D9 Go Yeti www.goyeti.ie Leave your depot with passenger income already in your bank account. Go Yeti is an online advertising and booking tool that takes care of the headaches associated with
Stand: C18 Gogan Insurance Ltd www.gogans.ie Rathfarnham, Dublin-based Gogan Insurances Ltd has been a specialist broker for bus operators for over 20 years, providing a very personal efficient service to its clients. Offering very competitive rates, services Stand: C12 Heavy Duty Parts Ltd www.heavydutyparts.co.uk Heavy Duty Parts is the UK’s largest independent supplier of parts to the PSV market, covering all vehicle marques but specialising in Neoplan, Setra, MercedesBenz & MAN. It has forged direct
Stand: E2 The Harris Group www.harrisauto.co.uk Harris Auto will be showcasing a range of the latest Higer Coaches and other vehicles from minibuses to coaches in the
passenger transport and innovative services. The company has established itself as the leading provider of industrial grade invehicle systems for fast broadband access, delivering passengers Wi-Fi and GPS vehicle tracking as well as connectivity to enable live CCTV Its core purpose is to ensure that over 670,000 homes and businesses receive a safe, efficient and secure supply of natural gas, 24 hours a day, 365 days a year. Gas Networks Ireland manages a 24 hour gas emergency service, handling over 19,000 call-outs a year. The company actively promotes natural
For portable 5-star Wi-Fi on the move, FleetConnect helps a range of businesses from owner operators to national services create outstanding personalised Wi-Fi and increase brand presence and loyalty. gas as a clean, efficient and cost effective fuel for homes, businesses and industry, and is keen to see greater utilisation of the natural gas network, looking for opportunities to expand the network where viable.
selling and advertising online. its passenger search engine allows passengers to easily fi nd stop locations, prices, and timetables for their chosen trip and make a purchase in seconds. The Go Yeti back office gives full reporting on sales, locations, trips and more. You can scan tickets onboard, eliminating ticket fraud completely. Go Yeti takes
less than an hour to start selling online and manages digital marketing and remarketing to customers too.
offered include Bus Insurance including Employers Liability, Public Liability & Personal Accident, Financial Services, Motor, Home and Business Insurance for employees and Proprietors and Health Insurance.
brokerage to one of Ireland’s leading medium sized one stop shop brokers, offering its clients the complete package of Personal & Business Insurance as well as Financial Services. Gogan Insurances Ltd t/a Gogans is regulated by the Central Bank of Ireland.
Founded by Joe Gogan in 1988, Gogans has evolved from a small general insurance commercial agreements with component manufacturers around the globe which enables it to supply Original Equipment parts at more competitive prices, even if you think they are ‘dealer only parts’ Working from a registration number alone Heavy Duty Parts is able to supply all parts ranging from chassis, interior and exterior
components to body panels, bumpers and trim. Whatever you need inside and outside Heavy Duty Parts is invariably able to supply it.
transportation sector. Harris Auto prides itself on being a leader in customer satisfaction and providing quality transportation solutions to the bus and coach industry in the UK and Ireland.
Engage with our team and meet Irish and UK representatives. www.fleet.ie
30 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: D8 HR DUO jerome.forde@fordehr.ie HR DUO’s vision is to reimagine HR for SMEs through a HR platform supported 24/7 by its HR professionals. Its unique platform allows SMEs easily manage their
Stand: A10 Irlanda Coach Sales Margarita@irlandatours.com Irlanda Tours T/A Irlanda Coach Sales, based at Coolquay nearby Dublin Airport, is proud to introduce Spanish brand Ferqui to the Irish market.
Stand: D5 JJ Kavanagh & Sons www.jjkavanagh.ie Established in 1919, JJ Kavanagh & Sons Ltd, has developed from being one of the fi rst private providers of public transport into the largest privately owned coach company in Ireland today, having built a
Stand: C8 Kinesis Fleet www.kinesisfleet.com Looking for a solution that lets you get more done in less time? Kinesis is the only solution in Ireland to let you combine fuel cards with telematics for unparalleled
Stand: D14 Leinster Autocare Ltd (Autoglym) sales@leinsterautocare.com Leinster Autocare Ltd is the Official Autoglym Distributor for the Republic of Ireland. It supplies the Autoglym
HR needs. This advanced technology is supported by the HR Service Office where HR professionals are available on demand. SMEs struggle with the management and administration of HR, on tasks that can be automated. Failure to comply with
Ferqui’s Sunrise range of Iveco Daily’s 70C18 on 28 or 33 seats are manufactured in the north of Spain, nearby the Camino de Santiago route. Having built buses since 1957, Ferqui is celebrating its 60th anniversary under the current name. Well established in many
FLEETBUS&COACH | Winter 2018
European markets, the company is now expanding quickly in the Irish market, with Irlanda Tours offering Iveco Ferqui sales and after sales services in Dublin.
reputation for safety, comfort and a friendly efficient service. With depots and offices throughout the country, JJ Kavanagh has expanded its operations into the UK market in recent years with the acquisition of Mullanys Coaches Watford and Reynolds Diplomat Coaches St Alban’s. JJ Kavanagh & Sons has a strong reputation for being flexible and professional in its approach
and for providing a customer focused, high quality service in all aspects of its business.
insight and management capabilities from one easy-to-use system to help your business maximise productivity, keep vehicles safe, and make customers happy.
and fuel usage reports.
With the data delivered by its awardwinning system, you can see everything from historical journey routes to mileage
premium range of quality detergents, cleaning products and polishes, which are professionally proven and designed to be safe, easy to use and unbeatable in effect and value.
Autocare operates a fleet of vans supplying to coach companies, haulage companies and the motor trade throughout Ireland.
Based in Summerhill Co. Meath, Leinster
Stand: C5 Lidon Group Ltd www.lidongroup.ie Sister companies Junction 14 Mayfield & M3 Mulhuddart Services join together for the Coach & Bus Show 2018 • Junction 14 Mayfield is a Motorway Services Area on the M7 @ exit 14.
legislation can be costly. W it h H R DUO, clients no longer worry about compliance with HR regulations or managing staff. HR DUO offers peace of mind thereby enabling a focus on productivity and growth.
•
Open 24 hours a day it provides top facilities for weary travellers on the road. Relax, Refuel & Recharge at Junction 14 Mayfield. For more information, visit www.junction14mayfield.ie M3 Mulhuddart Services is a new Service Station that opened in April 2016 situated in Mulhuddart in Co. Dublin. The Service Station provides
a great variety of food and services. For more information visit www. m3mulhuddartservices.ie
COACH & BUS SHOW 2018 - EXHIBITORS | 31 Stand: C34 MAK Group Ltd www.steamtoclean.ie Using steam to clean is a fast and very efficient way of cleaning buses and all transport vehicles. MAK Group Ltd is the sole agent for the Novaltec range of
Stand: C24 Maxol Limited www.maxol.ie The Maxol Group was established in 1920 by William McMullan and is Ireland’s leading family owned forecourt and convenience retailer. The business offers a wide range of products and services to the
Stand: A4 Mercedes-Benz (Daimler) (EvoBus) www.evobus.com Mercedes-Benz has been setting standards with its vision, pioneering spirit and innovations right from the start. Its range of buses, coaches and integral minibuses
Stand: C11 Modern Tyres www.moderntyres.com Established in 1965, Modern Tyres has grown to become Ireland’s largest independent tyre retailer with 45 branches nationwide. It prides itself on delivering
Stand: A9 Moseley Distribution Ltd www.moseleydistributors.co.uk Moseley (PCV) Ltd is a family owned major UK coach dealer with over 60 years’ experience supplying premium new and pre-owned coaches. Although there are three Moseley Companies based in the
Stand: G1 MSL Cork www.mslcorkmercedes-benz.ie MSL Cork Mercedes-Benz is Ireland’s largest retailer of Mercedes-Benz vehicles.
products in Ireland & UK. Its machine cleans at 160 degrees and also hovers at the same time. It can clean just about anything, seats, floors, side rails and much more. The steam cleaner can be used daily or for deep cleans. Using steam to clean is also ideal for sanitising after illness, while it is also ideal for cleaning the foot rest in buses. If
you want to reduce labour cost and virtually eliminate chemicals then using steam to clean is the way forward.
Irish and Northern Irish markets through its convenience retailing, petroleum offerings, fuel cards, and lubricant divisions, and has a network of 231 service stations, of which 115 are company owned. Maxol’s Fuel Card service is designed to give businesses greater control over fuel costs through flexible pricing packages, which are tailored to suit business needs. Th is service
is currently used by a large number of companies and government bodies throughout Ireland to control and administer their fuel usage and costs.”
now attain higher efficiency thanks to more economical, cleaner and more powerful engines. Glynn’s Coaches 12m Tourismo will be exhibited alongside the new 13m 2-axle Tourismo at the Coach and Bus Show, while outside there will be a further two 12m Tourismos which will be used for the Driver of the Year Competition. Mercedes-Benz
looks forward to welcoming visitors to its stand A4 at this year’s Coach & Bus Show, Dublin.
a top class service offering customers an extensive portfolio of premium, aspirational, mid-range and budget tyres from the leading manufacturers as well as batteries, exhausts and Alcoa truck alloy wheels. With the largest choice of tyres in stock, Modern Tyres has you covered.
Modern Tyres is the sole official dea ler for Alcoa Wheels in Northern Ireland offering a highly skilled fitting service at its locations across all of Ireland.
UK, (Distributors in Scotland, PCV in Yorkshire and South in Somerset) Ireland is served by Distributors in Northern Ireland and Moseley South in the Republic of Ireland.
inform visitors of Moseley’s activities over and above sales. These include parts supply for Vanhool, VDL, Indcar and Beulas in addition to accident damage repair, glass replacement, re-painting and mechanical repairs.
Two versions of the VDL Futura2, a 12.2m and a 12.9m will be showcased. Staff from both companies will be present to
Its purpose-built state-of-the-art retail and aftersales centre is located in EastGate Business Park, Litt le Island from where it provides a one stop shop with sales, service and parts all located under one roof. MSL Cork’s friendly and professional team is
delighted to help you with all your Mercedes-Benz requirements.
www.fleet.ie
32 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: D12 My Trackee Ltd www.mytrackee.com The myTrackee platform allows transport companies to share real-time locations of their vehicles with their customers. End customers (passengers) can see locations of buses in real-time, they can see bus Stand: C22 ORBCOMM www.orbcomm.com ORBCOMM Inc. (formerly Blue Tree Systems) connect fleets to their assets to deliver increased visibility and operational efficiency. For bus customers, OR BCOM M provides a complete Stand: A11 Paramount Conversions www.paramountconversions.ie Based in Tullamore County Offaly, Paramount Conversions has established itself as one of Ireland’s leading vehicle conversion companies. Its vehicle conversion reputation is built on quality, Stand: A1 Pelican Engineering www.pelican-eng.co.uk YUTONG is the largest bus and coach manufacturer in the world, with a global market share of over 12%. In 2016 the company produced around 70,000 vehicles. Pelican Bus & Coach is displaying 2 Yutong Stand: D6 Rayn Safety Security www.rayn.ie RAYN.ie is an innovative Limerick-based company specialising in the areas of fleet CCTV and fi re suppression for buses, trucks and vans.
stops, routes, estimated time of arrival on all stops, vehicle and driver information etc. Operators can access multiple data including arrival and leaving timings of buses on every stop. Additionally they can see or playback historic location data for any auditing, send messages to drivers or passengers, and can generate reports to get information about drivers, vehicles or telematics solution offering advanced tachograph compliance, fuel management and real-time vehicle tracking from a single, easy-to-use platform. Ensure your drivers are fully compliant with EU and national legislation with up-to-the-minute reporting of daily, weekly and fortnightly status updates, historical working hours information, fully automated tachograph value for money and a friendly customer ethos. With over 20 years of expertise and experience of the vehicle conversion industry, Paramount Conversions can offer customers a wide variety of conversions including swivel seats, private wheelchair vehicles, crew cabs and wheelchair accessible minicoaches, right up to luxurious stateof-the art minicoaches. vehicles - the TC9 midi coach and the NEW GT12 Luxury Touring Coach. The TC9 is the market leader in the midi coach sector in the UK. It has a capacity options of 32 or 34 seats with toilet and 35 or 37 without toilet, all of which are normally available from stock or with short delivery times. cameras depending on the vehicle and the requirements of the customer. All images are recorded to a 1TB hard drive located on the vehicle. The 7” dash monitor allows you to monitor the status of the cameras while also using the system as a driver’s aid in some situations.
Its CCTV system includes up to eight
When it comes to fi re suppression design, installation and maintenance, Rayn gives
Stand: C20 Roeville Reservation Soft ware www.roeville.com
leading brands and the company is developing cutting edge technology to lead operators into the ’Internet of Th ings’.
With coaching in its DNA and a creative passion for the industry, Roeville has been crafting quality soft ware for coach and tour operators for the past 30 years. Roeville products now power many of the UK’s
PHCloud is Roeville’s latest cutt ing-edge cloud based system for quotations, coach hire and contract bookings with driver and vehicle allocations. Roeville is also launching a drivers mobile app platform for
FLEETBUS&COACH | Winter 2018
journeys made. Operators can start using the platform within a few hours or days without the need to install any infrastructure.
downloading and in-built infringement reporting. ORBCOMM’s platform also provides jobs and workflow, office to driver messaging, satellite navigation and driver performance scoring.
Please visit Paramount Conversions’ stand to view its latest range of accessible and luxury Mercedes-Benz Sprinter conversions.
T he GT12 is shown in 53 seater specification with centre toilet, and is also available in other seating configurations. The GT12 is designed and built specifically for European operation, using many more European parts as standard.
particular care and attention to the design of each individual vehicle ensuring the risk area is specifically covered. It strives to make sure any vehicle fire is detected and extinguished within seconds.
walk round vehicle checks, providing drivers with live job information including mapping and routing at their fi ngertips.
COACH & BUS SHOW 2018 - EXHIBITORS | 33 Stand: C9 Rotech www.rotech.ie From Killinick, County Wexford, Rotech is Irelands leading supplier of diesel, lube oil, AdBlue, Grease and waste oil equipment. With over 25 years of experience it can Stand: D24 Road Safety Authority www.rsa.ie Driver CPC Since the introduction of Driver CPC in September 2008 in excess of 105,000 Driver CPC cards have been issued to professional Bus and Truck Drivers in Ireland. Stand: C26 Sligo Business Improvement District www.sligobid.ie From its breathtakingly beautiful great outdoors to its vibrant and quirky urban centre, Sligo offers a unique experience for locals and visitors alike.
provide customers with the correct equipment to suit their needs. At this years CTTC Rotech will have its full product range on show which will include AC & DC pumps, fuel management systems, meters, tank gauges, AdBlue equipment, lube oil pump and tank kit,
retractable reels and waste oil handling equipment.
Professional drivers are required to maintain their CPC qualification on an ongoing basis by completing a minimum of one day of training each year. Drivers are advised to check that their training records are correct and up to date and can do so by logging on to the MYCPC portal on the RSA website.
If you require further information on Driver CPC or to fi nd details of CPC training in your area please see the RSA website – www.rsa.ie
From pubs with music to theatre and literature, arts and crafts to an exciting food scene, Sligo town centre is perfect for a leisurely stroll around the many independent and brand-name shops and boutiques or for enjoying a coffee or cocktail on the banks of the Garavogue river.
Sligo has it in abundance - two mountains to climb, countless trails to explore, boats to punt in, horses to ride, cold water surfi ng and our renowned seaweed baths to relax in at the end of your day.
While for those in search of views and vistas, Stand: C10 Supermacs www.supermacs.ie Supermacs is Ireland’s fastest growing indigenous quick service restaurant chain, with over 100 outlets nationwide, many of them situated on main routes.
Stand: D23 Synetics Mobile Systems www.synecticsuk.com Synectics is a global leader in the design, integration, control, and management of advanced surveillance technology and networked security systems, for environments where security is Stand: D13 T.E. Laboratories www.tellab.ie T.E. Laboratories (TelLab) is Ireland’s only specialised accredited oil analysis laboratory, operating to ISO 9001:2008 standards. Visit TelLab’s stand to fi nd out how to get the most from your fleet
Supermacs Plazas are purpose built service stations located off motorways at Moneygall on the M7 and Kiltullagh on the M6, and off the main Cork/Limerick road at Mallow and the Waterford/Limerick Road at Tipperary Town. With a long standing tradition of serving the Bus and Coach community, the Plazas operationally critical. With over 30 years of on-vehicle systems experience, it specialises in complex projects that require innovative, tailored solutions with high reliability and flexibility. Its camera and integration expertise and comprehensive support services ensure bus and coach fleets serving the world’s towns with regular analysis of your engine oil. Th is will enable you to make informed decisions about maintenance scheduling to maximise fleet availability, reliability and lifetime while reducing operation and maintenance costs. TelLab’s easy-to-use Fuelmonitrix test kit can tell in minutes if your diesel has been
are an ideal stop off point with ease of access, ample park ing , large seating areas, WIFI and a wide choice of brands. The Plaza Group has a special focus on building long term relationships with Bus and Coach Drivers from all over Ireland and beyond. and cities are safe, secure, and profitable. Synectics’s specialist sector knowledge, coupled with a flexible ‘can do’ att itude and field-proven technology, is what sets it apart.
laundered, while the company also offers microbial contamination testing and t re at me nt to diagnose, treat and provide ongoing protection against bugs in your fuel storage system. www.fleet.ie
34 | COACH & BUS SHOW 2018 - EXHIBITORS Stand: D11 Transmach Systems Ltd www.transmach.co.uk TransMach is a leading ticketing solution provider to the travel operators (UK and Ireland). Its products include on-bus and portable ticket machines, online bookings
Stand: C31 Truck & Bus Parts www.truckandbusparts.ie Truck and Bus Parts is Ireland’s leading distributor of commercial parts for trucks, buses, vans, trailers and the rail industry. With a team of 30 professional staff, it offers appropriate technical expertise to focus
Stand: D2 /H1 Ulster Bank Ireland DAC www.uslterbank.ie Lombard is the Asset Finance arm of Ulster Bank and has been successfully helping businesses for over 50 years in Ireland. Lombard’s main focus is on the customer
Stand: A13 / B2/B3 UNVI (Central Bus & Coach) www.centralbusandcoach.ie (Lir) www.lirbus.ie Founded in Galicia, Spain in 1995, UNVI has grown into a major international producer
Stand: A2 Volvo Buses www.volvobuses.co.uk Volvo Buses is one of the world’s leading brands of buses and coaches. The company is driven by a passion to help create the
Stand: A3 Westward Scania www.scania.com Westward Scania has been the importer of the Scania product range into the Republic of Ireland since 1976 and has imported the Irizar product range since 1996. Centrally located in Strokestown, FLEETBUS&COACH | Winter 2018
for travel tickets, and commercial and taxsaver smart cards. TransMach’s ticket machine features a built in QR code scanner, fast printer, contactless and Chip & Pin payments, taxsaver and commercial smartcards. The system also comes with a web based back-office system to monitor ticketing data in real time, satellite tracking,
driver messaging and more. Full technical support is also be provided by Transmach’s customer friendly team.
on the needs of their customers, striving to suit their particular requirements. Its fully stocked warehouse and trade counter located on the Longmile Road, Dublin adjacent to the Red Cow roundabout stocks a full range of OE quality parts for all makes. Partner suppliers include Diesel Technic, Winnard, TRW, Fag, Luk, Wabco,
and doing what is right for them. As a specialist in asset fi nance, it is committed to giving customers’ businesses the ability to source, acquire and manage assets that help them achieve their aims, working with them to gain a clear understanding of their specific funding, equipment and cash flow requirements. Its specialist team has vast
Dinex, Firestone, Mekra, Graysons, VDO, Varta, Hella, Fleetparts, and Don, supplying a comprehensive range of components and parts.
experience in the commercial vehicles sector, and can offer a choice of funding methods to suit any business.
of buses, with 80% of annual production destined for overseas markets. UNVI Bus and Coach UK Ltd is unique in being the only manufacturer to produce a complete range of bespoke built mini and midi vehicles, encompassing from 16 seats up to 41 seats. UNVI aims to design and build vehicles that make every journey as safe, efficient and comfortable as possible
thanks to its indisputable technical quality and use of the best equipment.
cities of the future, free from congestion, emissions and noise, shaping the future based on its core values of Quality, Safety and Environmental Care. Volvo Buses’s mission is to help operators and communities offer people safe, clean and efficient transportation to and from
work, around the city or across the continent. It does this by striving to be the ultimate provider of sustainable transport solutions.
County Roscommon, the company offers dedicated support nationwide through its highly skilled & comprehensive dealer network. Existing and future customers will receive a warm welcome on stand A3 where the following new models will take pride of place: • Scania Irizar i6s 14m – 63+1+1 with rear continental door.
•
All model variants from its 2019 model range will be on stand A13.
•
Scania Irizar i6s 12.4m – 53+1+1 with centre door & demountable toilet (Upseat to 55). Scania Irizar i6s 10.8m – 41+1+1 with rear continental door & full height floor mounted toilet.
pow ere
EUR d by DAF O6
Extremely efficient. The entirely new, modern and streamlined interior and exterior design of the EX reflects the characteristics of the vehicle: functional and efficient. Created with the values of the Van Hool range in mind: great reliability, combined with a high level of finishing.
welcome to the world of Van Hool elegance and efficiency in transport Van Hool NV • Bernard Van Hoolstraat 58, BE-2500 Lier (Koningshooikt), Belgium • tel. +32 3 420 20 20 • sales.bc@vanhool.be • www.vanhool.be
36 | COACH & BUS SHOW 2018 C32 / C33
Adtec Aerauto Ltd
D4
CWP Auto Services
D10
Age Limited
A6
C25
AIB Finance & Leasing
B5
D12
My Trackee Ltd
Dermot Cronin Motors
C22
ORBCOMM
C16
Distinctive Systems Ltd
A11
Paramount Conversions
Alexander Dennis/Plaxton
B6
Dynamic Bus Glazing Ltd
A1
Pelican Engineering Co
D22
All Round Discounts Ltd
A5
EVM Ltd
D6
Rayn Safety Security
C13 / C14
Applegreen
C29
Finance Ireland Leasing
C20
Roeville Reservation Software
C7
Ardee Coach Trim
C17
Fleet Connect
C9
Rotech
C1
AW Coach & Bus Services Limited
C21
Gas Networks Ireland
D24
Road Safety Authority
B4
Barton Coach Sales
D9
Go Yeti
C26
Sligo Business Improvement District
C15
Bourkes Auto Glass
C18
Gogan Insurance Ltd
C10
Supermac’s
E1
Brian Noone Ltd
C12
Heavy Duty Parts Ltd
D23
Synetics Mobile Systems
C6
C&B Glazing
E2
The Harris Group
D13
TE Laboratories
Campion Insurance
D8
HR DUO
D11
Transmach Systems Ltd
D19
Camera Telematics
A10
Irlanda Coach Sales
C31
Truck & Bus Parts
D15
Capital Flow
D5
JJ Kavanagh & Sons
D2 / H1
Ulster Bank Ireland DAC
B8
Carlyle Bus & Coach Ltd
C8
Kinesis Fleet
A13 / B2 / B3
UNVI (Central Bus & Coach)
C2
CC Lubricants
D14
Leinster Autocare (Autoglym)
A2
Volvo
C23
Clann Hospitality
C5
Lidon Group Ltd
A3
Westward Scania
C3 / C4
Clarke Auto Wash
C34
MAK Group Ltd
D20
Cliffs of Moher
C24
Maxol Limited
B1
Coach Glazing Services
A4
Mercedes-Benz (EvoBus)
C19
Commercial Vehicle Components Limited
C11
Modern Tyres
D7
Coyle Complete Ltd
A9
Moseley Distribution Ltd
CTTC Stand
G1
MSL Cork
FLEETBUS&COACH | Winter 2018
Electrical
&
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(Daimler)
Dermot Cronin Motors Ltd Shannon Buildings, Mallow Rd, Cork City. Sole distributor for VAN HOOL TX & EX Integral coaches for Ireland VAN HOOL Sales, Service & Parts CVRT Test Centre
Ireland’s Leading Transport Training Company
Transport Manager CPC Weekend & Full-Time Courses Available in:
Cork - Vienna Woods Hotel Limerick - Kilmurry Lodge Hotel Galway - Connacht Hotel Athlone - Prince of Wales Hotel Dublin - Green Isle Hotel Tutor: Tony Hynes MBS, B.COMM, FCIPD, FCILT, FIITD 29 Years Successfully Delivering The Transport Management CPC
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Tel: + 353 21 4309090 / 4309216 Email: info@dcroninmotors.com www.dcroninmotors.com
SURVEY | 39
High percentage of public transport users willing to embrace full electric bus network
G
etting public support for the implementation of greener transport policies continues to divide public opinion, according to a new report, commissioned by Volvo Buses. Concerns over air quality continue to grow, with more than half those surveyed fully supporting a move to more greener transport options such as electric buses. The research examined the public’s view on the future of urban transportation, electric buses, and air quality at a time of dangerously high pollution levels due to the hot weather. Respondents included car drivers, bus, train and taxi users, motorcyclists, cyclists and pedestrians of all ages above the age of 16. When considering greener transport choices now and in the future, the results show that the public’s love affair with the car continues, with 47% of respondents stating it is their most often used mode of transportation, followed by bus travel, where 20% use it most often. When it comes to generational choices, 60% aged 55 and above use the car most often and 18% use the bus, compared to 28% of 16 to 24 year-olds using a car and 27% using a bus. When asked about what their transport choice is likely to be in 15 years’ time, 61% of respondents aged 16 to 24 years old see themselves using their own car most often, compared with 40% of those aged 55 and over. Although millennials may now have access to a greater choice of transport services, such as on-demand options, the car looks set to be predominant in the short term while real alternatives such as electric buses gain traction around the world. However, more cars mean more congestion. When it comes to the recent addition of on-demand app-based taxi services such as Uber, 44% of respondents would rather choose a bus as it is cheaper than an app-based taxi service. However, only 9% would prefer a bus for its speed of transit, highlighting the need for authorities to support the prioritisation of mass public transport for time-poor commuters. Håkan Agnevall, President of Volvo Buses commented: “The survey indicates that cars and taxi services continue to top people’s transport of choice in urban centres. However, the more people we have travelling individually in vehicles, the more congested our streets are going to become, even if these vehicles are electric. Th is slows down journeys for all. At the same time, congestion from a growing number of non-electric cars increases the air quality hazard. We need to move people on to options such as buses, that can carry increased numbers of people around our busy streets. To do this, we need to visualise and create the bus service of the future – a new reality, which changes people’s perceptions [offering] environmentally appealing services that provide the transport solution people need. If our bus services looked like this, then gett ing people to choose the electric bus could reduce congestion and improve air quality in our cities.” Karen Vancluysen, Secretary General, Polis Network added: “Air quality and congestion are the biggest urban mobility related challenges that cities are currently facing. Public transport and active travel should form the backbone of any sustainable urban transport system, along with measures related to modal shift, multimodal Text: Jarlath Sweeney - editor@fleet.ie
electromobility and urban vehicle access regulations.” According to respondents, the top five reasons, apart from fare prices, which would make them take buses more often are: • More frequent services (28%) • Routes to places they need to go (25%) • Bus stops nearer to home (22%) • Buses that can get them to their destination quicker (14%) • Cleaner bus on the inside (12%) “People often have a perception of what a bus service can be, when comparing it to, and choosing their transport options. The reality is, a quieter, electric bus network allows people to have bus stops closer to their homes and where they need to go, as with no emissions and reduced noise pollution, there are few restrictions on where they can be. At the same time, less emissions, means more buses can be on the streets, speeding up frequency and journey times,” stated Håkan. In addition, over half of respondents agree that if bus stations were redeveloped into urban meeting points, with food outlets, bars and green public spaces, it would make bus travel even more appealing. The services have a key role to play too. 34% want WiFi and charging points on services, and a fi ft h wants dedicated bus information on an app telling them when their next service is arriving. 33% of respondents want direct travel from their location to where they want to go, similar to a taxi, while 30% say the challenge of changing a city’s infrastructure to accommodate electric buses may be a challenge for its wider adoption. Such requirements can only be resolved when the industry and transport authorities work together to increase electric buses on the streets. Commenting on the fi ndings, Marie Carlsson, Director Business Solutions at Volvo Buses said: “As an industry working with city officials, we need to design bus services that appeal to users and meet their needs. In the future, that could mean buses as interconnected pods, possibly with a driver or not, with all those in one pod going to one destination, while another pod disconnects and goes in another direction. The size of the bus can depend on the demand; larger buses will complement small ones. Each pod holds a certain number of people. Bus stops could become citizen hubs, making them att ractive places to go for socialising and connecting with other human beings. We need to show buses to be more than just mobility services if we are to move people away from cars and reduce the air pollution in our cities.” www.fleet.ie
40 | LAUNCH PAD
Volvo Bus & Coach – From strength to strength in 2018…and beyond pressure on. Volvo Bus & Coach seems to have this under control, however, with good management in charge. On the opening day of the new facility, there were 34 vehicles on site and some more in the system. Dave Porter, Retail Sales Manager, who looks after the Irish market, said that the company will soon have digital configuration tools that will make vehicle selection a lot easier, even enjoyable!
V
olvo Bus & Coach (UK & Ireland), based in Coventry has enjoyed a busy and successful 2018, with new products and an exciting new coach sales and customer handover facility, which has just been completed. While Nick Page, Managing Director, Volvo Bus & Coach (UK & Ireland) is the first to admit that this year has been very challenging, he said that the company will defend its position “fiercely” in the marketplace.
New Volvo 9900 Although most people are aware of the new Volvo 9900 coach, at this stage, there is nothing like the “razzmatazz” of a new launch to generate renewed interest in the brand and ultimately sales. Using the October Euro Bus Show at the NEC, Birmingham as the premiere platform, the 9900 was introduced into the UK market this month, and is making its Irish debut here at the CTTC Coach & Bus Show. Based on the well-established and proven Volvo B11R chassis, the 9900 will be specified in both 13.1m & 13.9m lengths, with either 53 or 57 seats and a demountable toilet. After the Show in Birmingham Nick Page said they had 11 fi rm orders for 2019 secured and expect to conclude a few more deals in the short to medium term. Volvo Bus partners with MCV
Volvo Bus is close to its customers and from word on the street, a slowdown is on the horizon. That lull is the uncertainty of Brexit. As its customers are currently busy, the present situation belies the fact that there is a pending downturn, according to Nick, it’s just that everyone is experiencing uncertainty; “Th is has made everybody from the big groups to the tour operators and the family run business putt ing off making buying decisions for at least a year,” stated Nick. But it’s not all doom and gloom in his eyes; “Like every cloud, there is a silver lining, the parts business has seen an improvement, so that is an encouragement.” Earlier this year Håkan Agnevall, President, Volvo Buses, said that the company sees a very bright future for Volvo in the Citybus market and also said that at the end of the IAA Commercial Vehicle Show in Hannover, the Swedish brand had fi rm orders for 150 units of its new 9700 and 9900 coach ranges. New Centre at Coventry Following an investment of £1.4 million, Volvo Bus & Coach Sales Centre is now open for business. Commenting on the year long project which has come to fruition, James Hyde, Retail Sales Director said: “It’s four times larger than the previous facility and we can now offer our customers to come visit and help design and decide on what their new coach will look like. Then later they can come and pick it up in surroundings similar to that of a car show room. Of course, used vehicles customers are also welcome here also, we always have a stock of quality vehicles available here, ready to sell.”
A surprise announcement for those attending the Euro Bus Show was that the Project 523 Concept will be built in partnership with Egyptian company MCV. Speaking at the announcement, James Hyde said; “There is a growing demand for a competitively priced fi xed spec coach and we feel the combination of the Volvo B11R with MCV bodywork will be competitive in this market.”
For most manufacturers maintaining the correct level of pre-owned stock is a delicate balance between enough choice for customers and not too much as that will have the fi nance department putt ing the FLEETBUS&COACH | Winter 2018
Text: Sean Murtagh - sean@fleet.ie
SAVE THE DATE Fleet Bus & Coach Awards 2020 The leading Awards Programme for the Irish Road Passenger Transport Industry
Thursday 14 November 2019 Johnstown Estate Hotel, Enfield, County Meath.
To enquire further about sponsorship opportunities please contact Orla Sweeney. T: +353 94 9372819 | M: +353 86 2439239 | E: orla@fleet.ie Email: www.fleet.ie
42 | CONDUCTORS' STAND
People actually travel in buses! Back Seat Driver by Sean Murtagh - sean@fleet.ie
S
ometimes I wonder if some of the powers-that-be realise there are actual people in the buses and coaches that travel throughout the country. I know the National Transport Authority (NTA) is doing a lot of work in terms of improving service for passengers and has some very significant plans for the future, but sometimes changing routes or adding routes can seem more cumbersome than is necessary. When the airlines see a change, either a reduction in people traveling or a requirement for a new service, they react quickly. It should be the same with bus services with operators being allowed to move where they see an opportunity to provide such services. Of course the NTA has a role to play, but is using valuable fi nancial assets to purchase buses and then do everything but operate them such a clever idea? I’m not convinced.
There is a story that I recall from many years ago where a coach operator decided to run a service to connect with the train. Driving the coach himself, he always arrived ahead of the train which regularly ran a litt le late. It irritated him that occasionally the Station Master would tell him that he was operating illegally, but that he would turn a blind eye! One morning the train did not turn up, having broke down en route. As a courtesy to his passengers the coach operator carried on to the fi nal destination. The passengers got there more quickly, it was also cheaper and the journey was more pleasant. As a result of this the operator saw a new market and was now a competitor to the train. The passengers voted with their feet and changed to the bus for a variety of reasons. A similar situation arose in the late 1970s. A booming economy saw a huge influx of people coming to work in Dublin. Travelling by bus and train was expensive and generally cumbersome for these early commuters. The private operators identified a gap in the market and started offering a range of weekend services linking the Capital with the provinces. Many are still in place today and are the foundations of some of the most successful operators in Ireland. FLEETBUS&COACH | Winter 2018
Ironically, at the time CIE, the Department of Transport and a section of the Gardaí as the Carriage Office spent weekends following private coaches to the four corners of the country in attempts to prosecute them for operating illegal services. Eventually someone in the State sector realised there was a market here and we saw the arrival of the very successful brand we now know as ‘EXPRESSWAY’. What these two stories prove is that the State was slow to recognise the passenger in the bus. At the time there were arguments against private coaches along the lines of “will the private operator bring my mother in for her pension?” Of course when the mechanism was put in place they did. The NTA and the State have an obligation to protect routes that are not viable and that should be their focus. Operators, public and private know the routes and where useful service can be provided. Putt ing a service in place is simple as obviously it is a lot easier and more efficient to join two towns with a bus service than to build a road between them. However one sometimes get the impression that when such routes are proposed it would be easier to put a railway line down. The beauty of a bus link is that if it does not work you can change or modify it. Finally commuters are not the only people in buses that are a litt le invisible to the Authorities. The challenge of fi nding places to park tour coaches in towns and at att ractions is gett ing worse. For those lucky enough that their town or tourist attraction is popular, then they have an obligation to make sure there is suitable parking. It is unfortunate that all too often it is left to drivers and operators to try to find corners to squeeze coaches into while people visit an attraction. It is time for better consultation with relevant parties before decisions that make coach parking more difficult are made. We have a beautiful country and thankfully people from at home and abroad want to explore it. Coach operations and parking are part of the infrastructure that service it - let us not forget that.
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Close Brothers | Modern Merchant Banking Close Brothers Limited (being a UK registered private limited company and its Irish registered branch of the same name having registration number 907899), trading as (and having as registered business names) Close Brothers Asset Finance, Close Brothers Commercial Finance, Close Brothers Premium Finance Ireland, Close Brothers Motor Finance and Braemar Finance, is authorised by the Prudential Regulation Authority in the United Kingdom and is regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. UK registered address: 10 Crown Place, London, EC2A 4FT, registered at Companies House, Number 00195626. Directors: M. Biggs (UK), O. Corbett (UK), G. Howe (UK), L. Jones (UK), E. Lee (UK), B. Macaskill (UK), M. Morgan (UK), P. Prebensen (UK) and A. Sainsbury (UK).