Oct/Nov J u n e 2016 2004 €4.95 inc. VAT Vol. XVV Issue 5
The Irish Magazine for the Materials Handling, Warehousing & Logistics Sectors
Hall-to-Hall Reviews
Featuring: - IFOY 2017: Entries Open - Review: RWM 2016 - Case Studies - Launch Pad - 3PL Logistics - Warehousing - Education
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contents October/November 2016
IFOY AWARD 2017 enter now! 4
The Irish Magazine for the Materials Handling, Warehousing & Logistics Sectors
Volume XVV Issue 5
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Viewpoint
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Review 1 – IAA 2016
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Column: UKWA
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Pictorial: Masterlift Event
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Logistics
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Review II - IMHX 2016
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Advice RTITB
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LCV
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Review III – RWM 2016
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Tyres: Continental
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Networkings
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Launch Pad
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Agri & Plant
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Business to Business
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Supply Chain
Annual Subscription Rate €40 - Overseas €53 - See Order Form on page 48 Published by:
Fleet Publications, D’Alton Street,
Claremorris, Co. Mayo, Ireland F12 E7P2 Editor:
Jarlath Sweeney – jarlath@fleet.ie
Contributors:
Johanna Parsons, Paul White, Leonard Allison,
Howard Knott, Donal Dempsey,
Rob Van Dieten UKWA/AIWA, HSA, IEA, RTITB
Advertising:
Leonard Allison
Administration:
Denise Owens
Design & Layout: Crackerjack Design House Contact Details: Telephone: 00353 94 9372826 Email: handlingnetwork@fleet.ie
WHO GETS HANDLING NETWORK? Handling Network - the magazine of the Irish Handling & Distribution Industry - is produced bi-monthly by specialists in the materials handling sector, with contributions by experts on topics of special interest to its readership. Handling Network is distributed on controlled circulation; addressed to key personnel in Ireland’s top companies and organisations. Recipients include Company Directors, Purchasing Managers, Warehouse & Logistics Managers, Plant & Production Engineers, Transport Managers, Safety Officers and other relevant personnel. Areas covered include forklift trucks, warehouse logistics, racking, storage & distribution, commercial vehicles, plant & equipment finance, lifting gear, loading bay and conveyor systems...together with information on health and safety issues. Additional copies of Handling Network are available on annual subscription basis see form on page 48 of this issue.
Although every effort is made to ensure the accuracy and reliability of the information contained in Handling Network, the publishers cannot accept responsibility for the veracity of claims made by advertisers, manufacturers or contributors or for opinions expressed. Copyright for all material contained in this magazine remains with the publishers.
www.handling-network.com
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news
IFOY AWARD 2017
Entry phase for the IFOY Award 2017 has begun
enter now!
Once again the search has commenced for the winners of the International Forklift of the Year (IFOY) Award. Entries are now open for the leading international intralogistics awards programme. Manufacturers of warehouse and material handling trucks as well as the providers of intralogistics services and software can now submit their innovations for the annual competition. “The key factor in the competition to find the world’s best forklift trucks and intralogistics solutions is innovation,” emphasised Anita Würmser, Executive Jury Chairperson for the IFOY Award, “and the jury also attaches importance to the practicability of the machine or solution at all times.” The total of eight categories covers virtually all areas of intralogistics. Besides the two traditional forklift categories ‘Counter Balanced Trucks up to 3.5 tonnes’ and ‘over 3.5 tonnes’, the ‘Special Vehicle’ category is open to special-purpose vehicles, container stackers, transportable forklifts, or heavy-load forklifts with capacities of over eight tonnes. Both ‘Warehouse Truck highlifter’ and ‘Warehouse Truck lowlifter’ are for trucks with a lifting height of below and above six metres. In addition, shuttle vehicles are also admitted to the category ‘Automated Guided Vehicle (AGV)’. The ‘Intralogistics Solutions’ category does not focus on the actual vehicles but on planning
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and implementation expertise. The competition is open to successfully implemented integrated warehouse concepts or intralogistics systems or software solutions, such as warehouse management systems, logistics software, forklift guidance, driver assistant or fleet management systems, always within the context of a specific application. Another feature is the ‘Special of the Year’ award with the emphasis on outstanding technical details or components that significantly improve cost efficiency, sustainability or the physical or psychological conditions for the user. Examples include ergonomic innovations like driver cabins or control elements, safety assistant solutions, automation components or new drive technologies. Newly developed trucks, trucks that represent further developments, or special models with significant technical improvements that came onto market after 1 December, 2015 are eligible for the award. Interested parties can register for the competition at www.ifoy.org IFOY Award categories in 2017 at a glance Counter Balanced Truck up to 3.5 tonnes Counter Balanced Truck from 3.51 tonnes Special Vehicle: forklifts and vehicles for special tasks: container stackers,
transportable forklifts, heavy-load forklift from 8.1 tonnes, special vehicle manufacturing etc. Warehouse Truck ‘highlifter’: materials handling equipment above 6 metres lifting height like high-bay trucks, VNA trucks or reach trucks, medium and high order-picking trucks, etc. Warehouse Truck ‘lowlifter’: materials handling equipment up to 6 metres lifting height like pedestrian-controlled lowlift trucks, lift trucks, tow tractors, tugger trains, low order-picking trucks. Automated Guided Vehicle (AGV) & Shuttles: shuttle systems, driverless transport systems, automated/partially automated materials handling equipment in the context of the application options. Intralogistics Solution: a warehouse concept that has been successfully installed at the customer’s location. An intralogistics system or software solution in the context of the application options like warehouse management systems, logistics software, truck guidance systems, advanced driver assistance systems, fleet management systems. Special of the Year: the award goes to a component/technical detail that significantly improves economics or environment, the physical or psychological conditions for the user, like ergonomic innovations, safety assistant solutions, automation solutions, drive technology.
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news
Top appointment for Joe O’Brien at Palfinger Europe
Palfinger Europe GmbH has appointed Monaghan native Joe O’Brien as Dealer Manager for EMEA – Europe, Middle East & Africa, for its truck mounted forklift division. Joe brings with him a wealth of experience to this new position as his past sales career was with Moffett,
Aisle-Master and also worked as a forklift training instructor. He was also a contributor to Fleet Transport magazine and more recently to this publication. Palfinger AG is a multinational group based in Salsburg that leads the field in manufacturing innovative lifting
solutions for operation on commercial vehicles and in the marine industry. At the IAA in Hannover, Palfinger unveiled its radically overhauled Box-Mounted (BM) truck-mounted forklift. This machine, which has been upgraded, offers impressive safety and durability, increased safety during operation and high reliability are also offered by the new ‘slide-lift’ mast fitted to the F3 151 series. Commenting on his appointment Joe said, “I am delighted to be joining Palfinger and working with dealers in promoting and increasing sales of their truck mounted forklifts in the regions. The new range is unbeatable thanks to its flexibility, durability and reliability.”
Hiab crowns World Crane Champion 2016 at the IAA Denmark’s Tim Hansen is the second ever winner of the Hiab World Crane Championships (WCC). The finals were held on 24 & 25 September at the IAA exhibition in Hannover, Germany. In the final round, the crane drivers had to operate the HIAB X-HiPro 232 mid-range loader crane, just launched at the IAA exhibition. The competition tested the contestants’ skills and ability to clear a series of precision obstacles at maximum speed. Among the fifteen finalists Tim performed best with a time of 2:51:42, Guido Beaujean from the Netherlands took the silver medal with a time of 2:53:99, and Martin Utpatel from Germany secured the bronze final with a time of 2:51:01. “I was a bit nervous from the start,” commented Tim after the competition. In his company, Tim Hansen APS, Tim
has operated cranes all his life. It runs in the family: Tim’s grandfather Sven Aage Hansen, aged 82, has driven cranes for over sixty years, and his father Sören Hansen is also a crane operator. “The best thing about being a crane operator is working in the summer time,” Tim added with a smile. Tim returned home with the World Crane Champion title, a travel cheque for €5,000 plus €20,000 towards the purchase of a new HIAB crane. In fact, he is considering using the prize money on a new HIAB X-HiPro 232, the same model that was used in the final.
Joakim Andersson, Senior Vice President, Loader Cranes at Hiab, extended best wishes to the newly crowned crane king: “I wish to warmly congratulate Tim for the win and all the finalists for a great competition. You put up a stunning show at the World Crane Championships. Also the road up to the race was amazing, with hundreds of professional crane drivers taking part in the qualifications. We at Hiab are thrilled to have hosted this event where the industry’s best drivers have shown that they’ve really got what it takes. We look forward to the next championship final at the IAA CV 2018 exhibition in Hannover!”
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news
BITA Design4Safety 2016 Awards winners announced
At IMHX 2016, the winners of the prestigious British Industrial Truck Association (BITA), Design4Safety Awards were announced, recognising innovation across the materials handling industry. Six categories acknowledged achievement in Automation, Industrial Vehicles, Racking and Storage, Technology, Warehouse Infrastructure and Goods in/Goods out. The awards, being made for the third time, focus on improving safety standards by highlighting the importance of considering safety issues and practices right from the design stage. Toyota Material Handling UK scooped two awards, victorious in both the Automation and Technology categories. In the former, its BT Optio OSE250 with remote drive drew praise from the judges for the fact it allowed significant improvements to safety in the workplace for order picker trucks, as well as enhancing efficiency and ease of operation. The company saw
off the competition in the technology classification with its smartphone app which allows fleet managers to keep in control wherever they are. Jungheinrich UK Ltd took the honours in the Industrial Vehicles category, with its pedestrian detection and speed control system lauded for improving safety without compromising productivity. A-Safe (UK) Ltd’s RackEye came out on top in the Racking and Storage section, with the 24-hour monitoring device allowing companies roundthe-clock monitoring of the safety and integrity of racking structures. In the Warehouse Infrastructure category, it was STOMMPY’s GRB D120 R guardrail that most impressed judges for its ability to prevent vehicle damage to walls, structures and equipment, as well as enhancing pedestrian safety. And last but by no means least, Hörmann triumphed in the Goods in/ Goods out category with its Safety Light Grille which looks to eliminate the potential harm to people when passing under spiral and high speed doors. BITA Secretary General James Clark said: “Safety is of utmost importance in the materials handling industry and we
inaugurated the Design4Safety awards to highlight this focus and remind firms of the need to incorporate it into the engineering of their products and services from the concept stage. The variety of entries is testament to how many companies share our vision of placing safety at the heart of everything we do and the winners can be rightly proud of seeing off some stern competition.”
BITA Design4Safety Awards winners: Industrial Vehicles:
Pedestrian detection and speed control system – Jungheinrich UK Ltd Automation: BT Optio OSE250 with remote drive – Toyota Material Handling UK Goods-in/Goods-out: Safety Light Grille – Hörmann Racking & Storage: RackEye – A-Safe (UK) Ltd Technology: Toyota Site Smartphone app with instant alerts – Toyota Material Handling UK Warehouse infrastructure: GRB D120 R – STOMMPY
Significant sustainability footprint at Dixon International’s new headquarters Fleet Transport Award winning company Dixon International has invested heavily in constructing new headquarters in Swords, County Dublin. The new 2,300 sq.m ecofriendly purpose built facility, which can store 4,000 Europallets, has a number of features to make a serious sustainability statement. For example, through harvesting rainwater, it can provide 90 percent of the requirements needed for the site, i.e., truck washes and services
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to warehouses and offices. All lights are LED A+ rating, with motion sensors eliminating needless illumination and usage thereby ensuring energy efficiency. Through its waste recycling and segregation programme together with extending a low carbon footprint through keen fleet and driver managements systems, Dixon’s is ISO 14001 certified, which is the top environmental management standard. Featuring 6 loading bays and ample truck/trailer parking the compound
accommodates ambient chilled/ temperature monitored storage with batch traceability.
Total Material Handling Solutions • • • • •
Forklift Sales (New & Used) Nationwide Aftersales on all truck types Logistics Systems Driver Training Short & Long Term Truck Rental
www.jungheinrich.ie
Ashbourne Truck Centre, Ballymadun, Ashbourne, Co. Meath, Ireland Tel: 00353 18350573 Josef: 0035387 255 66 77 Sarah J: 0035386 255 66 77 Web: www.ashbournetruckcentre.com
New Unused Faymonville MAX built Trailers, in stock. 3specifi axle with lifting floor section, idealstep for loading small machines onto neck ofdelivery, trailer, New Faymonville trailers available, to customers cations, New MAX 4-axle frame extendable, in stock for immediate safe, quick and easy toon operate. Trailertimes. comes with Double flip rampsoption with for hydraulic side shift, rear ramps, steer axle, greaser, 4-axle step frame available short delivery hydraulic or aluminium two out rear riggers, steer axles. winch is optional, can have steel grid or timber flooring, also available in extendable version.
New Unused Faymonville 3 +available, 4 axle low loader withNew body structure. Full width double flip ramps, MAX Flat trailers, fixed and extendable version available, only 6 New Schmitz Cargobull tippers in stock, both lengths choice with steel grid or timber flooring, rear steer axles, greaser,tonnes body empty, can extend width height, sliding roof. optioninfor steerand axles. of colours, immediate delivery.
Large selection of second hand trailers also in stock, ready for work, DoE’d and serviced.
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viewpoint news
Mastering the practicalities will lead to delivery perfection By Ian Jindal, experienced multichannel retailer and Editor-in-Chief of Internet Retailing
“I’d do more online shopping if only I had a working doorbell,” quipped comedian David Mitchell recently. Indeed, it is laughable that trivial issues like this can scupper what should be a straightforward process of receiving goods ordered online. However few logistics professionals are amused by the fact that the ‘last mile’ element of the home delivery model can amount to 50 percent of the total logistics cost, and a recent survey by Direct Line Home Insurance calculated that over £250m worth of on-line shopping had failed to reach UK customers in the last year. A recent research report, IREU Top 500, has analysed the European market, and those retailers which score highest in the Operations and Logistics Dimension include the likes of Interflora, Apple, Sainsbury’s, Asda, Tesco and Carrefour. What are they doing so well? Interflora punches above its weight with a delivery service that crosses Europe and provides a fast, efficient, personal service. Apple boasts a service for deliveries and returns that is unparalleled. For instance, it offers delivery for free in seven EEA countries and customers can specify the date and time their product arrives. The UK supermarkets are excelling in Europe,
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offering outstanding options including next day one hour delivery slots, at low prices. These companies, often working closely with highly innovative fulfilment and delivery partners, are setting standards for the industry to aspire to. Here are 5 tips to improve the last mile: Be flexible Consumer expectations are higher than ever, especially when it comes to service. They are not willing to accept broad delivery windows that ruin their schedules and prevent them carrying out their daily activities. Providing customers with a variety of delivery options such as express delivery, time restricted delivery slots, in-store pick-up and locker pick-up options, can make all the difference. At the same time, encouraging customers to pick up packages from stores, with the use of incentives and discounts, can help share the cost of delivering an item, saving the customer time and money. Get closer – think strategy Analysing your territory and positioning your Distribution Centres (DCs) and warehouses in the right places will improve delivery speed
and reduce costs. Big retailers like Amazon make a point of covering territory to speed its processes, with 96 warehouses in the US and 13 fulfilment centres in the UK. Of course, not all retailers can afford to have as many DCs as Amazon; but for those small retailers, quality and not quantity will always be the winning option when it comes to fulfilment perfection. Have your Plan B ready Get it right when you get it wrong by always having a Plan B, C and D ready. Solutions to problems are the way to increase customer satisfaction even when you haven’t got it right in the first place. Keep talking Talk to your customers before they contact you and keep them informed, even when something goes wrong. Reliability and trust are the foundations of customer loyalty. Measure what matters Using the right metrics to track your performance will define your future results and development. Delivery speed, parcel size, damage claims and network efficiency do matter in multichannel fulfilment.
Text: Johanna Parsons
Highly efficient businesses deserve highly efficient partners. www.toyota-forklifts.ie
Call Toyota for all your material handling needs. www.toyota-forklifts.ie or Toyota Material Handling Ireland at Toyota Ireland, Killeen Road, Dublin 12. Tel: 01 4190200.
The versatile articulated truck that does it all Reduce costs Double storage space Increase productivity Indoor/Outdoor operation AC electric or LPG 2,500kg capacity Lift heights to 15m 5 year/5,000 hours warranty
Aisle-Master Ltd, Co Monaghan, Ireland • www.aisle-master.com info@aisle-master.com • T: 047 80500
SACC_A5_flyer_AW.indd 1
28/09/2015 11:04
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news
The Original. Linde Hydrostatic Drive
Linde Material Handling Excellence at work
Ahead Through Precision Linde’s launch of the first hydrostatic transmission in 1958 marked a milestone in the history of forklift engineering. Many features have been enhanced and optimised in the meantime. However, one thing that hasn’t changed is the leading international position held by Linde hydrostatic drive.
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Seamless Seamlessacceleration accelerationand andreversing, reversing,pinpoint pinpointaccuracy accuracywhen when positioning, positioning,virtually virtuallymaintenance-free: maintenance-free:the thedifference differenceisis compelling. compelling.The Thetruck truckresponds respondssmoothly smoothlyand andinstantly instantlyto to every everycommand commandwith withmasterful masterfulprecision. precision.This Thisisisexpressed expressedinin the theexceptional exceptionalefficiency, efficiency,safety, safety,reliability reliabilityand andeconomy economy with withwhich whichloads loadsare aremoved; moved;performance performancethat thatensures ensuresyour your business businessgoals goalsare arerealised. realised. Linde LindeMaterial MaterialHandling Handling(Ireland) (Ireland)Ltd. Ltd.welcomes welcomesyou youto toan an exciting excitingnew newwave waveofofsupply supplychain chainsolutions: solutions:combining combining proven provennationwide nationwidelocal localcustomer customersupport supportwith withthe theresources resources ofofaaglobal globalleader, leader,we weset setnew newstandards standardsfor forproductivity, productivity, safety, safety,cost-efficiency cost-efficiencyand andcustomer customersatisfaction. satisfaction.
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review I
IAA CV Show 2016 Review Combilift Hard to miss was the Combilift Straddle Carrier at the outdoor arena as it grasped onto a 45 foot container on board a Dennison flatbed trailer. Combi-SC as it’s called, is the most manoeuvrable and economical and independent way to handle containers and oversized loads.
Dautel Like many other companies in commercial vehicle manufacturing, Dantel’s history stems back to the horse and cart era. Blacksmith Ernst Dantel’s son, Emil moved the business on from horsepower to trucks in 1933. Today the company provides 3-way standard tipper bodies plus tail-lifts and other applications.
Dhollandia The Belgian tail lift manufacturer, which produces over 45,000 units annually, promoted its cantilever lifts, including the DH-LE.10 and the DH-LM.10 amongst others. Dhollandia provides hot-dip zinc plated finish, and since Q3 2015 this corrosion proof system is on its hydraulic cylinders barrels, brackets and couplings, making Dhollandia products highly robust.
Hiab At the impressive outdoor stand from the Hiab Group, all of its brands - HIAB, JONSERED, LOGLIFT, MOFFETT, MULTILIFT, DEL, WALTCO and ZEPRO came together. New products, like HIAB mid-range cranes, HIAB HiPro 558, MOFFETT M4NX, and MULTILIFT Futura 8 were presented and demonstrated as was the HiVision simulator on their stand.
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review I Moffett The new Moffett M4 NX is the replacement for the popular M4. It offers a host of new features including a lifting capacity of 2,500 kgs, LED lights, more space for the driver and a 3-year warranty. Also new was additions to Hiab’s Zepro and DEL tail-lift products. Order books for the game-changing HiVision 3D vision control system open this month.
Terberg “New mobility world logistics” was the theme from the Dutch firm to showcase its latest developments and innovations in the transport and logistics sector. Its Techniek division presented a specially adapted Volvo FH-540 4x2 tractor-unit with hydraulic front-wheel-drive system.
Palfinger With two separate stands at the vast IAA complex, the mobile loader crane provider demonstrated a wide product range, extending from the latest heavy-duty crane PK 165.000 Tec 7, to timber and recycling cranes, to container handling systems, truck-mounted forklifts and access platforms.
Prime Design Including AluRack, ErgoRack, GlassRack and protection products, Prime Design continues to evolve its applications related to roof racks and accessories. GlassRack is the safest method of transporting glass both inside and outside the van. Also presented was the clamped fixed aluminium ladder.
Manitou Headquartered in France, the Manitou Group is a world renowned name for all-terrain, material handing products for different segments such as construction, agriculture and transport. The Group recorded €1.29 billion turnout last year and has 1,400 independent dealers in 140 countries. Text & Photos: Jarlath Sweeney & Leonard Allison
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column
Sports Direct coverage must not be bad news for our industry The media storm surrounding Sports Direct’s treatment of staff at its warehouse should not deter anyone from considering a career in the logistics industry, states UKWA CEO, Peter Ward. ‘There’s no such thing as bad publicity’ is a phrase that’s thought to have been coined by the 19th century American showman, circus owner and self-publicist of the first order, Phineas Barnum. The idea that a lack of publicity can do harm is clearly open to question and, in today’s social media-obsessed society where bad news spreads fast, shareholders in firms that have suffered falls in their market price due to unfavourable press coverage will almost certainly feel differently to Barnum. One person who I think it is safe to assume does not subscribe to Barnum’s theory is Mike Ashley, majority shareholder in the retailer, Sports Direct. Mr. Ashley’s company has featured prominently across the media throughout the summer months after the working conditions of many of its warehouse staff were described as being closer to “that of a Victorian workhouse than a modern High Street retailer.” Further damaging reports revealed that personnel at the same warehouse were subjected to lengthy security searches, which, in some cases, resulted in their pay falling below the legal minimum wage. If that wasn’t enough, a BBC investigation shone a spotlight on health and safety procedures at the site and found that ambulances had been called there
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76 times in two years. As Mike Ashley and other shareholders in his business are finding out, the negative publicity that accompanies criticism of a firm’s labour practices can hammer its bottom line, as well as its reputation. The company’s profits for the 2017 financial year are likely to be down by 21 percent on 2016’s figure and its shares have dropped 11 percent. It would be easy to conclude that the media storm surrounding Mr. Ashley and the treatment of the workforce at his company’s distribution centre, will have negative ramifica-
tions for the whole logistics industry by making firms in our sector appear unattractive employers. And, while no doubt there will be some people who now perceive logistics to be a poorly paid, low-skilled industry where people spend their days being mistreated in cold, dirty warehouses, we know the reality is quite the opposite. The pay, working conditions and long term career prospects of staff across all levels of the industry compare very favourably with other markets and, as anyone who attended UKWA’s recent conference in
Pictured at the FIATA World Congress held at the Convention Centre, Dublin were Sue Knief, Executive Assistant & Events Manager and Peter Ward, CEO, UKWA United Kingdom Warehousing Association. Peter made a presentation during the Multimodal Business Forum during the congress entitled 'The new virtual High Street & Supply Chain'
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column
Chesterfield or September’s excellent IMHX 2016 show at the NEC will know, the truth is that the logistics industry is a dynamic place to be at the moment. Logistics is the ‘new retail’ and the rapid growth of e-commerce (and Amazon in particular) and the transition of traditional warehouses to fulfilment centres - I call them order factories - are just two of the factors impacting on the way the sector operates. Training matters As management at Mr. Ashley’s warehouse should know, one of the keys to an efficient and loyal workforce is training and this is why, in collaboration with Logistics Learning Alliance, UKWA has developed a new Warehouse Manager Certificate of Professional Competence (CPC)
"I am delighted to be able to report that the first pilot scheme has now been launched, with eight professionals signing up for a course that is focused, relevant and designed to meet the needs of the industry". The study programme involves both guided learning hours and distance learning and, once successfully completed, leads to a qualification which is equivalent to Level 4/5 of the Qualifications and Credit Framework. Our aim and expectation is for the UKWA Warehouse Manager CPC to become the recognised industry standard of achievement for Warehouse Managers. Perhaps Mike Ashley will enroll some of his staff on it? It is essential that logistics grabs the attention of our brightest school and university leavers and UKWA is working hard to encourage more young people to enter the industry as a conscious career move.
There are positive signs that our efforts are paying off and the Sports Direct debacle will not de-rail this progress. A great show One of the attractions at the recent IMHX 2016 Exhibition was the UKWA Pavilion which showcased the products and services offered by UKWA’s members and associate members. We were delighted by the number of companies that took the time to visit the pavilion to learn more about the workings of UKWA and the many benefits of belonging to the Association. UKWA has pavilions at various trade fairs throughout the year in a variety of industry sectors. For details of upcoming opportunities to enjoy the benefits that exhibiting in this environment brings, visit the UKWA website – www.ukwa.org.uk.
MAKE US YOUR FIRST PORT OF CALL WHEN IT COMES TO LONG, HEAVY AND BULKY LOADS
Electric Multidirectional Sideloader
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Special Purpose Vehicles
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HUBTEX offers one of the largest product ranges for the handling of long, heavy and bulky loads. Our customers all over the world appreciate the ruggedness and the modern technology of the HUBTEX equipment. We are focussed on the production of mulitdirectional-sideloaders as well as on order picking systems in narrow aisles and special purpose vehicles. HUBTEX Maschinenbau GmbH & Co. KG Werner-von-Siemens-Str. 8 36041 Fulda, Germany www.hubtex.com
HUBTEX (UK) Limited 5 & 6 Midbrook Court, Blakelands Milton Keynes MK14 5FH, UK
Translift Bendi Limited 22, Padgets Lane, South Moons Moat, Redditch Worcestershire B98 0RB, UK
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case study I
Picking productivity gains at Dutch grocer
Jumbo Supermarkten was established in 1921 and has grown to become one of the largest privatelyowned supermarket chains in The Netherlands, with seven strategically located distribution centres serving more than 580 stores across the country. Jumbo’s reputation is built on providing the best service combined with offering the widest range at the lowest cost. Its continuing success depends upon absolute reliability in its supply chain. The firm prides itself on the efficiency of its distribution centre at Veghel, Netherlands, where some 1.4 million ambient and fresh items are picked and dispatched each week. The firm reckons on-time deliveries are key to its success. Maintaining Jumbo’s reputation for top-quality service, the widest product range and the lowest cost means that the company must constantly find ways to improve efficiency and productivity. The retailer embraced e-commerce, and so timely deliveries had become ever more vital, with customer satisfaction depending upon speedy and seamless operation in Jumbo’s order
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picking and distribution chain. Previous trials with automated guided vehicles (AGVs), which would have meant substantial investment cost, had produced little improvement in productivity. A more cost-effective solution that would generate efficiency gains while reducing operator fatigue was required. After seeing Crown’s QuickPick Remote order picking system at an exhibition, project manager Martijn Vogelzang called in Crown who set up a series of trials of its GPC 3000 order pickers with distinctive glove mounted QuickPick Remote. The trials recorded an initial productivity gain of 5-7 percent which has since increased to 7.5 percent. More importantly, staff reported less fatigue because they were doing less walking between the racks, the picking cages and the operator platform of the truck. In a typical shift using a standard order picker, an operator can expect to step on and off the truck around 1,200 times. QuickPick Remote reduces this by up to 70 percent because the operator can position the truck for optimal picking without the need to keep getting on and off. Each Crown GPC 3000 order picker can carry four roll cages, and a colour-coded system allows operators to pick for multiple locations at a time. During the trials, the retailer found that the GPC order picker was the operator's first choice, even without QuickPick Remote being fitted. Particularly well-received were the light
and responsive electronic steering, the award-winning X10 handle that allows simultaneous operation of all functions with one hand, and the low step into the driving compartment. “Trialling a fleet of Crown GPC 3000 order pickers optimised with QuickPick Remote resulted in double digit productivity improvements at the Jumbo Supermarkten distribution hub at Veghel, Netherlands, so the decision to acquire a new Crown fleet was fairly straightforward,” said Mr. Vogelzang. “Feedback on the Crown GPC order picker has been overwhelmingly positive with operators reporting that it is easy to drive and position in the aisle. And, importantly for productivity, around 90 percent of our operators who used QuickPick Remote said it required less physical effort.” Crown’s QuickPick Remote order picking technology won the “Warehouse Trucks” category in the 2014 International Forklift of the Year Awards. Ken Dufford, Vice President Europe at Crown, (pictured) accepted the award. The jury reported the highly innovative and well thought-out “magic glove” remote control concept was the key factor the win.
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case study II
Fully automated milk facility delivers freshness faster
The Kroger Co. in the United States is one of the world’s largest grocery retailers with fiscal sales over $100 billion, operating hundreds of retail stores, distribution centres and 37 manufacturing plants. When it needed to invest in its first new fluid milk plant in more than 20 years, Kroger decided to embrace a fully automated system in order to increase shelf life by providing fresher product faster. Cimcorp developed an end-to-end automated warehouse solution for Kroger’s Mountain View Foods facility in Denver, centred around Cimcorp MultiPick, a fully automated, robotic production, storage, handling and order processing system. The system can store up to 36,000 crates, and is able to pick 32,000 crates per day.
The system uses case stackers, manual in-feed stations, and inbound and outbound conveyor systems, a warehouse management system (WMS), robotic gantries, software modules and
an inter-platform communications system. Instead of installing a traditional in-floor mounted ‘dragchain’ style conveyor, Cimcorp MultiPick handles both single and stacks of plastic dairy cases on nontraditional, knee-high, plastic belt conveyors. Jugs of milk are added into the cases from three separate filling lines, then stacked six layers high. A conveyor line will hold back a ‘slug’ of nine stacks before releasing them onto the main infeed conveyor line. The cases or stacks are picked by the gantry robots according to Kroger’s specified sequence at one end of the facility. The robots then move the inventory to storage positions on the floor until order fulfilment, allowing storage buffering. As soon as orders are released for picking, the robots start to build stacks for each customer order and place them on the out-feed conveyors. As each stack is placed, data associated with the stack including the target pallet is passed to the out-feed conveyor system. Order pallets are robotically picked, palletised and banded before being loaded onto a delivery truck. The automatic operation allows collection of vast amounts of data as each case is logged and tracked throughout the facility. This allows detailed analysis of both dispatch operations and production planning. This data provides Kroger with 100 percent traceability, an important factor for perishable dairy products and consumer safety.
Mountain View Foods is one of the first dairies in the United States to deploy robotic technology that enables packing, picking and palletising of crates in the cold storage areas entirely by automation. Kroger is seeing a dramatic difference between its traditional manual facility and the automated system through increased efficiencies and rapid handling, reduced labour costs and errors, and product traceability. Kroger’s orders are now picked with 100 percent accuracy and at faster speeds, which results in shorter lead times, maximised product shelf life and fresher products. In addition to the benefits and streamlined operations that have
already made a positive impact to Kroger’s bottom line, the company has also received recognition for its innovative facility design and was named ‘Dairy Foods 2015 Plant of the Year’. Kroger plans to continue to expand its use of automation and has already begun assessing other facilities for consideration in 2016. Larry Noe, Manufacturing & Engineering Manager of Kroger Mountain View Foods said: “The system developed by Cimcorp achieves our objectives of faster picking, accuracy and reliability enabling us to give our customers excellent standards of service.”
Text: Johanna Parsons
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Masterlift LTD, Claregalway, Co Galway. Tel: 091 753599 Email: anna@masterlift.ie Masterlift LTD, Rathcoole, Co Dublin. Tel:01 4580190 Email: sonia@masterlift.ie
Celebrating 30 years as Ireland’s leading forklift supplier for new and refurbished forklift sales, service, parts, rental & training
From humble beginnings in 1985 Masterlift was founded by Dermot and Anne Carroll. Dermot had previously worked for Nissan Ireland as a sales executive, covering Dublin and the West of Ireland. Dermot and Anne decided to have a go at starting their own business and the rest as they say is history. Masterlift Ireland has become the leading forklift and material handing supplier in Ireland today. Masterlift was founded on the simple principle of providing quality products and service at a competitive price. For 30 years our goal at Masterlift has been to bring to all our customers excellent product and quality service. Over the years the company has grown in all areas. Masterlift is very proud to be distributors for Hyundai, Combilift, JCB, Mariotti, Kalmar, Bravi and Midac equipment. These names are all global brand leaders in the forklift and material handling industry. It has taken a long time to acquire these global brands, but now Masterlift can provide the perfect solution to any material handling requirement.
Masterlift is the total solution for sales, service, rental and parts. It is our combination of placing the right product in the right situation backed by guaranteed after sales service and customer care that keep Masterlift Ireland’s number one. To celebrate our 30 years in business Masterlift recently hosted a golf tournament.
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Masterlift 30 Year Celebration Golf Day
in association with Combilift & Hyundai Friday 7th October 2016 at The Heritage Killenard Golf Resort
Masterlift recently celebrated 30 years in business with a golf tournament and presentation dinner at The Heritage Killenard. On arrival customers were greeted with an impressive display of equipment by Masterlift partners Hyundai & Combilift.
Guests enjoyed a lovely sunny autumn day on the Seve Ballesteros designed course in the beautiful rolling countryside of Co Laois with the Slieve Bloom Mountains as backdrop.
Some heartfelt words from Anne Carroll & John Forde on Masterlift’s 30 year journey and hopes for future.
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Enjoying the challenge of the beautiful course at The Heritage Killenard
On behalf of everyone at Masterlift Ireland Ltd, we would like to thank you for being a part of our journey for the last 30 years and we look forward to continuing to serve you into the future.
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logistics
Peak Logistics It’s that time of year again. Christmas lists are being written, office parties are getting planned, and warehousing and logistics operations are ramping up to peak.
The continuing rise of e-commerce means there’s no let-up in the pressure on supply chains, especially in retail. And the ghost of the Black Friday sales event that went so horribly wrong for fulfilment operators in 2014 reminds us that no-one can afford to be complacent when it comes to planning for the major peak period. Encouraging results were reported by Retail Ireland in its latest Retail Monitor, with ‘positive trends on the Main Street’ in the first half of the year. And even the dreaded Brexit hasn’t stopped consumers from shopping on-line, which is a major contributor to the growth of final mile logistics in Ireland. In fact, Irish courier firms have seen an upswing in business since the Brexit which is reckoned to be down to the low Sterling exchange rate encouraging Irish shoppers to purchase more from UK retailers. All this means warehouse and distribution operators may need to go shopping themselves. After all increased demand is great news, but only if you can handle it. So many businesses are opening the cheque book and investing to make sure systems are up to scratch. As an example, on-line wine seller Laithwaite’s Wine bought eight new K trucks from Linde last year, just before the Christmas peak when it reckons its business doubles or even triples. Mike McFarlene, Team Leader at Laithwaite’s (pictured in the K truck cab) said: “Christmas is exceptionally busy for us here
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at Laithwaite’s Wine and efficiency is essential. The new K trucks achieved 100 percent uptime throughout October to December and we’ve seen an increase in productivity by up to six pallets per hour. This has really made a difference to helping us meet our customers’ demands.” E-commerce also means that more orders are headed direct to the consumer, so dispatch and packaging processes are being taken particularly seriously. New research from labelling firm Avery UK found that the use of
excessive packaging is a real concern to consumers, with more than half of people experiencing this and 64 percent calling it wasteful, which reflects badly on the retailer. But of course the risk of too little packaging is damage to the product, which sets off the dreaded cycle of returns processing, with all the costs and added customer dissatisfaction. So there’s a lot of factors to balance. Many recent innovations have been focussed on getting that balance right, addressing despatch problems and smoothing flows. One success story is the software-as-a-service business platform Shiptheory, an on-line flexible shipping interface that allows businesses to create both simple and complex shipping instructions. In its first year Shiptheory has grown from two founders to a team of six who handle orders worth over £100,000,000, and has integrated with sixteen carriers including Royal Mail, APC Overnight, Parcelforce, UPS, FedEx, Yodel, Interlink Express & DPD, UK Mail, DHL and Palletways. James Mikkleson, founder of Shiptheory, explained: “Shipping rules control which parcel carrier will be selected for a particular order, based on weight, order value and destination. Therefore, what we wanted to achieve by building Shiptheory was to simplify and automate what was generally a very time-consuming task for online retailers.” Software like this is a great example of an investment that can benefit operators of any
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logistics news
size, and there are multiple ways of accessing services like this for smaller operators. One example is eBay’s new partnership with Shutl, the firm that pioneered ‘instant delivery’ offering order fulfilment within as little as 60 minutes. The new delivery service being launched for the 2016 Christmas peak gives eBay’s small and medium sized sellers access to a range of delivery options via various UK couriers. They can now print labels in just a few clicks, choose from thousands of drop off-points across the UK, and pay for all deliveries via PayPal in a single consolidated invoice. Shutl’s customer service team will also directly manage and resolve any delivery queries.
sized sellers on eBay want better control over their deliveries and together we’re providing exactly that ability and more.” For businesses looking to increase control and make sure their operation can take advantage of the increased flows of seasonal peaks, overarching control software may be the answer. Eric Carter, of Indigo Software shares five tell-tale signs that your company may need a Warehouse Management System (WMS). 1. Not finishing the order pool Not managing to process all your orders in time is a clear sign that your logistics processes need attention. It’s often because of a particular issue visibility. When stock is difficult to find you are relying on the knowledge of your operatives to find stock around
the warehouse. If they happen to be off work, or during busy periods, you will struggle to maintain the required throughput levels. 2. Increasing customer returns “Over the past six months we’ve worked hard with eBay to smoothly integrate this platform - with the focus on making delivery easier,” said Head of Shutl, Jason Tavaria (pictured). “Today’s shoppers are demanding and have high delivery expectations. To stay competitive, the small and medium
Unless it is part of your service offering, any company with a returns rate of 3 percent or more needs to question why. Is the issue arising because of poor picking and dispatching accuracy? Is packaging inadequate? Could it be resolved using technology to improve control over the process?
3. Peak problems Annual festivals plus seasonal weather create sudden peaks and can bring training and productivity problems. Employment costs increase because extra people are needed, many of whom are untrained and will need time to get up to full speed. A WMS can enable your warehouse manager to identify how to do more with the resources already available. 4. Spending too much time on admin or fire-fighting Warehouses are dynamic environments and a certain amount of unexpected problem solving will always be required. But it’s a red flag if your staff are spending a disproportionate amount on administration or spending more time dealing with anomalies and queries than doing the job they are employed to do, for example, if an inventory manager never gets the chance to properly count and manage stock because they spend too much time resolving day to day stock queries. 5. Warehouse metrics slipping On Time In Full (OTIF) is a classic metric that immediately highlights whether procedures could be improved. The percentage of returns being processed is another classic indicator. With the exception of the apparel industries, a returns rate of higher than 3 percent highlights a picking accuracy problem that can be addressed with technology. Text: Johanna Parsons
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Review II
Review of IMHX 2016
NEC Birmingham – 13/16 September With over 400 exhibitors, IMHX, the materials handling event held every three years, has returned back to the glory days pre-recession. Covering five halls of the National Exhibition Centre, Birmingham plus a dedicated outside area, IMHX 2016 was loaded with the sector’s main players showcasing their collective products and services. As well as the trade stands, information and open discussion seminars were staged, while the headline topping event was the heats of the RTITB International Forklift Operator of the Year Competition in Hall 9. Jarlath Sweeney and Leonard Allison captured the activities during the four-day event.
B&B Attachments
Based in Northumberland and established for over 35 years, B&B Attachments provides the most comprehensive range of attachments from one service provider. In recent times ancillary systems have been added to its catalogue such as cameras and weighing systems.
Bravi Platforms
A business that started in 1980 is now global leader in handling systems at low heights. It had a range of Low Level Access compact stock pickers on display, with company representatives on hand to highlight the good value on offer, new and used.
Calor Gas
Bito Storage Systems
With blue chip clientele from supermarket chains to automotive producers, collectively they will be interested in Bito’s latest driverless intralogistics transport solutions that do not require a permanent specially built pathway. LEO Locative is a low level AGV.
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Calor, as we know, is a main supplier of LPG, but now has become Europe’s first supplier of BioLPG, that is propane produced from sustainable and renewable materials, allowing logistics and transport operators to reduce their CO2 emissions.
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Review II Show Stoppers
Combilift premieres new developments
Safety and convenience were the main themes at the impressive Combilift stand, with entertainment thrown in for good measure. Live demonstrations of the new Combilift Safe-Lift showed how drivers can avoid the pitfalls of tip-overloading. The Monaghan firm’s new Combi-Counterbalanced Stacker (Combi-CS) model takes the multidirectional forklift to a new level, into the world of pedestrian operated trucks. This walk behind stacker can work in the smallest operating aisles and has a capacity of 1000 kg @ 500 m.
ing arena, this is genuinely a multi-purpose machine. Also on show on Crown’s 440 sq.m stand was a selection from its pallet truck, stackers, the aforementioned Man-up trucks, reach trucks and counter balance trucks. Also demonstrated was Crown’s QuickPick Remote Order Picking Technology. It optimises order pick productivity using remote control systems and ‘magic glove’.
Dematic
Show Stoppers
Continental Tyres has big grip
Dematic gave live demonstrations of some of its automated picking systems integrating its RapidPick, RapidPut & Multishuttle technology. These modular systems can be modified quickly to meet peak demands. Packing benches were also displayed. Show Stoppers
Doosan celebrates 125 years The Continental CST division of the German headquartered tyre component and services manufacturer and provider supplies a broad range of solid and pneumatic tyres for the materials handling sector. From the RT20/RV20 to the C520 and mileage + and CS Easy, all applications are catered for from the chemical sector to the food services industry. Then, the afterlife continues with Conti LifeCycle, its retreaded solid rubber tyre. Expert advice and guidance is provided by the dealer network under Continental Industrial Fleet Services. Show Stoppers
Crown’s New WAV
No, it’s not a new fashion trend but the WAV 60 Work Assist Vehicle from Crown, one of the world’s leading manufacturers in material handling, made its debut here. Offering increased safety, efficiency and flexibility in the retail and manufactur-
Doosan is one of the leading global manufacturers of forklift trucks and showcased its latest 7-series range, with 16 trucks on show. Dominating its stand was the new Doosan 25-tonne diesel forklift. This machine is ideally suited to www.handling-network.com
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Review news II the steel industry, ports, container and cabin handling, and heavy manufacturing industries. Its 3 and 4 wheel electric trucks powered by 48-volt & 80-volt systems were premiered too. Sister company, Bobcat, brought along its latest new model, an agg-spec tele-handler T35105, catering for the construction, recycling and agricultural industries. Live Fleet Management System with interactive display, and the Doosan Virtual Reality System were shown.
Did you know that Hoppecke is the largest battery manufacturer in European ownership? As a global company, customers are in a position to benefit from the latest concepts and technology so that power supply is available for every industrial application.
Hörmann
Fronius
Battery charging systems is what Fronius does, providing a vast range of products and services. One of the highlights is the Ri charging process, which reduces energy loss at the beginning of the charging cycle and during the recharging phase, thereby lowering costs.
HC Forklifts
Corby based HC offers a full range of materials handling equipment from 1.5 to 25 tonnes. These include a comprehensive line of warehouse machines, designed to a high standard, built in China by Hangcha - one of the world’s largest forklift truck manufacturers.
Hoppecke
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When it comes to industrial doors of all shapes and sizes, Hörmann is the man! The German brand also specialises in loading bay technology, producing loading houses and dock levellers, shelters and seals for the logistics sector, plus a repair and maintenance service. Show Stoppers
Hyster meets all ‘tough’ demands
‘Tough trucks from Hyster’ was the emphatic message from the North American corporation for promoting its various applications. Its products meet the needs of many facets of the supply chain, from ship to shore to store to the factory floor. The latest Hyster Cool truck was premiered at IMHX where the H2.0-3.5ft forklift has been adapted for the recycling and paper industries. “With built quality and toughness, the broad range of Hyster trucks ensures that the right truck can be chosen for the specific need, no matter how big,” said Kate Pointeau, Hyster Brand Manager.
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Review news II Show Stoppers
Hyundai rolls out the heavy metal
“We had a very busy four days at the NEC,” commented Craig Rollason, M.D., KNAPP UK. Headquartered in Austria, KNAPP has over 1600 installations worldwide, with blue-chip clients in the UK including John Lewis, Boots, M&S, Staples, Clarks, British Gas and Well – all of which have resident KNAPP Customer Service teams.
Linde
With a 15x18 metre display area, Hyundai Heavy Industries Europe certainly caught everyone’s imagination. The vast array of models and applications showcased included a brand new warehouse equipment range. The 16 tonne BRJ-9 Reach truck attracted most attention. “With the launch of our new warehouse equipment here at IMHX, Hyundai is completing its range of forklifts and warehouse equipment. This will contribute to the increase of Hyundai sales in the UK and Ireland,” stated Gino Van der Auwera, Sales Manager, Hyundai Heavy Industries, UK & Ireland.
Jungheinrich
Among the show premieres was the E30 Roadster, designed to maximise field of view and safety to operators. Suitable for indoor use, the increased visibility through the mast and upwards through the glass roof enhances safety and productivity, according to David Bower, Product Manager. Show Stoppers
Manitou – New x two!
As expected the German brand made a big impression with an extensive line-up in various halls. Its theme – “Jungheinrich Intralogistics - Your connection to a world of solutions” covered everything associated with warehousing and logistics.
Knapp
One aspect to the French brand’s portfolio is the logistics and supply chain business. IMHX heralded the arrival of two new electric forklifts within the ME range, resulting from the market moving towards digitisation and automated machine management. These easy-to-use, easily maintained 4-wheel ME 430-80V trucks are multi-purpose within the logistics sector. The compact ME318 was also presented featuring improved performance and range, together with improvements to its design style and ergonomics.
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Review news II Narrow Aisle (Flexi)
Established over 50 years ago, Sperrin Metal Storage Solutions is one of the big names in storage solutions systems on these islands. The company may be familiar to GAA followers, as the brand name features on the county jerseys of their native Derry as well as Middle East GAA. Based in Draperstown the business sells a complete range of racking, shelving, lockers, cantilever and mezzanine floors. Michael Leek, Area Sales Manager, and Ann McLean, Sales Manager were on hand to advise.
TCM
For over thirty years, Narrow Aisle has designed and produced the Flexi articulated forklift truck. Models include the Flexi AC StorMAX that combines very narrow aisle operation with the ability to store two pallets deep up to 11m high. Also new were the Flexi AC VNA and FlexiPICK.
Pyroban Located in Oxfordshire, TCM offers a broad range of products and services and has the Forklift Centre, Dublin as its Irish agent. TCM products include counterbalance forklifts from 1.10 tonnes plus EV versions from 1.3 tonnes.
Terberg DTS
With manufacturing facilities in the UK, Netherlands and China, the Caterpillar Inc. subsidiary provides explosion protection solutions for the materials handling and oil and gas industry including fully engineered conversions that includes full sales, training and technical services. Show Stoppers
Sperrin Metal – it’s about team work
The name closely associated with special shunters or terminal tractor-units, the Dutch marque can be seen at seaports and industrial applications. Seacom and Liftec specialist trailers and of course the Kinglifter range of truck-mounted forklifts were promoted. Show Stoppers
Toyota Material Handling – see through! No more of the black slatted roof bars on the BT reflex range that made its world premiere at IMHX from Toyota Material Handling. That’s not the only modification undertaken as the seats and foot pedals have been improved. Heavier loads can now be moved at quicker speeds to higher heights due to
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Review news II Trelleborg Wheel Systems
new mast technology. A dedicated demonstration area at the end of one hall at the NEC enabled customers and interested parties try out in real-life situations. Two versions of its two tractor line-up generated good interest also.
Transdek
Smart tyre solutions was Trelleborg’s theme where its premium Pit Stop Line solid tyres based on Elite XP and M2 tyres was showcased, together with the service brand Interfit and the new on-line based I-Rent package.
Unicarriers
The Doncaster based multi-award winning double deck loading and trailer specialist demonstrated its innovative Vehicle to Ground (V2G) double deck lift and multi-temperature DUET Urban double deck trailer. The two decks can work in tandem to provide an integrated one-stop high efficiency distribution platform.
Translift Bendi
One highlight was the new highly versatile medium level order picker called LPL 100. This vehicle forms part of a fully revised order picker generation. An insight to its unicarriers 360o inaugural service concept was also given.
Voiteq
IMHX proved worthwhile for Translift judging on reaction to the launch of the innovative Translift Space Mate and the Hubtex DQX45 multidirectional forklift. Other highlights included the reveal of Bendi and Drexel as well as performances from fitness champion Bendi Kate.
The global provider of voice-directed work solutions for warehouse operations is extending its technology to include inspection tasks. VoiceMan Inspection Executive System supports a broad range of industry inspection and maintenance procedures. www.handling-network.com
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advice news
Why supervisors must be accountable for forklift safety by Laura Nelson, Managing Director, RTITB
Many forklift operation supervisors or managers are unaware of their accountability. We all know that the materials handling world can be a dangerous one and whilst there is a certain amount of responsibility placed on the forklift operator, it is ultimately up to management to oversee their operation. This important supervision helps to avoid accidents in the workplace and also prevents potential damage to valuable stock or equipment. Each year, thousands of injuries that occur during forklift usage are caused by lack of training or supervision. Even experienced, fully trained forklift operators should be routinely supervised and monitored when operating machinery to determine whether they are abiding by safety
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protocols, making it even more important to ensure the supervisor has up-to-date training. The law in the UK (Safety, Health & Welfare at Work Regulations 2007) requires the employer to provide supervision. To do this adequately the manager or supervisor must have enough training and knowledge to recognise safe and unsafe practices; as well as understanding the risks involved and how to avoid or prevent them. However, the sense of pressure to meet tight deadlines can be huge and may lead an unsupervised operator to neglect certain safety protocols, resulting in mistakes being made or accidents occurring. One of the best ways to avoid this is to ensure that not only the operators, but the supervisors and managers are completely up to date with the training and procedures in place. Due to the fact that many supervisors have never been drivers themselves, it can be difficult for them to fully understand and be aware of the specific issues that operators face. A high level of concentration is required to operate efficiently, accurately and safely and, as supervisors are not required to undergo operator training,
they may not always be able to easily identify good or bad practice. Even one day of refresher training here and there can vastly improve a supervisor’s awareness, knowledge and communication. There are many organisations that offer training across the UK and Ireland, so there is no excuse not to participate in it. A typical course for managers and supervisors will cover such topics as statutory responsibilities, management of health and safety, legal regulations, the design and limitations of equipment and associated equipment (including attachments) used and the maintenance and inspection of equipment. These skills are important for the safe and effective operation of materials handling equipment and accredited training and supervision is the most effective way to ensure proper safety precautions in the workplace. As with other roles in the workplace, supervisors should also be monitored and assessed to ensure standards are maintained. This way, potentially serious accidents can be prevented. For more information and advice on manager, supervisor and operator training, visit www.rtitb.co.uk
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finance news
Cash Flow Planning
Following on from the feature in the last issue which dealt with the ten top financial issues facing warehousing businesses, here Donal Dempsey focuses on one particular topic, cash flow planning. Currently financial institutions are looking at the ability of warehousing firms to repay loans and leases. Many Irish warehousing firms are still in difficulty with cash flow, as a result of expanding and using short and medium term sources of finance, such as credit from suppliers and asset leasing, over as short a period as possible to reduce interest cost. When turnover is increasing, with maximum utilisation of assets and customers paying within credit terms, profits and cash tend not to be under pressure, as owners of businesses can extract funds from the business through large salaries and pensions. In order to do a cash flow forecast, the first step is to ascertain the amount of leases/loans on hand and make a template of payments.
The next stage is to produce a realistic profit and loss for the year ahead which should include any cost fluctuations such as wage rises and insurance costs, additional employee numbers, and increase in overheads. To accurately predict turnover is difficult, but with this forecast in place you can see what measures are required if/ when turnover increases. Best advice is to be conservative, keep turnover at a realistic level, project wage costs to increase. Based on information from schedule of fixed payments and projected profit and loss, this enables a cash flow forecast to be produced. A cash flow forecast tracks money into/out of a business. A company that is profitable can have a cash flow problem if assets are paid for too quickly and there is poor control over debtors. A situation that is common in warehousing is that fixed assets such as buildings now have to be financed over a fifteen year timescale. On the other hand a business may be both unprofitable and have a cash flow problem. Now there is a much more difficult proposal on hand and certainly bank support will not be forthcoming unless you tackle the underlying unprofitability issues. Worst case scenario is where a business has a cash flow problem, shown by constant pressure on the bank overdraft, but does not have the up-to-date financial information to produce management accounts and cash flow forecasts. If basic management information and controls are not in place, banks will not support a business, and certainly not a warehousing firm where the real market value of assets such as racking, handling equipment and buildings are dependant on turnover obtainable, and vastly conservative valuations on dormant assets. Cash flow projections need to be reviewed monthly. If for instance, projected receipts from customers
have not been received due to poor credit management, or a customer may have become a bad debt, or revenue received is down due to sales below target, then the projected profit and loss account will have to be revised. Cost savings that were expected may not have materialised, or items that are capital in nature may be paid out of cash flow instead of a bank term loan or lease. Expectations of what the business can support by way of salary to the owner and the pension contributions may have to be cut back. In presenting projected profit and loss make sure estimates are conservative. Banks like to see projections exceeded and it gives greater confidence and credibility to future information provided. Excluding wage costs, all other costs can be projected accurately. Fixed costs such as insurance, depreciation, lease, interest, rent, administration and overheads etc. are known, while wage costs can be gauged in line with turnover (if turnover drops, then so too must wages). The current big unknown is still turnover, most firms’ turnover has increased by 20% to 40%, but some firms are increasing rates to regain margin. Depending on rate increases this strategy should improve bottom line once the company is not pricing its services out of the market. The reason that conservative profit and loss projection are required is that it is the basis on which a cash flow forecast is calculated, and the basis on which bank support will be forthcoming. Bankers who deal with small to medium sized enterprises (which most Irish warehousing firms qualify as) have an in-depth knowledge of a wide range of businesses. They may or may not have a similar warehousing firm in their portfolio, but the basic information they require is similar across all businesses.
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New Moffett M4NX truck mounted forklift *Next generation version of the classic M4
As it is said, all good things must come to an end and a new beginning opens. Case in point for Moffett, the global truck mounted forklift built in Dundalk, which has gained a renowned reputation for decades. At last month’s bi-ennial IAA Commercial Vehicles exhibition in Hannover, Germany, the all-new Moffett M4NX next generation truck mounted forklift was unveiled. “Moffett is recognised and trusted brand worldwide, and for the past 30 years the Moffett truck mounted forklifts have earned a reputation for delivering top performance. The next generation Moffett M4, the M4NX, has been made even better with a focus on added safety, easier servicing and more comfort to the operator,” commented Michael O’Reilly, Product Manager, Truck Mounted Forklifts at the HIAB Group, part of Cargotec. “By making the M4NX as light as possible without affecting our reputation for having durable quality products we ensure that the operators benefit by getting maximum payload on their vehicle. The M4NX can effectively carry more than its own unladen weight - like an ant - thus ensuring maximum performance and maximum payload.” Safety is the number one priority of Moffett’s design, and the M4NX is no exception. It has a seat presence
indicator for the operator, which ensures that he or she starts and operates the machine in a safe and efficient manner. The remote ground mount system has also been upgraded to a new design with an easy to use keyfob, so no matter what the situation, the M4NX will be used in the correct manner at all times. M4NX can also be detached from the truck and ready to deliver the goods in less than 60 seconds. “The M4NX in its design can negotiate very tight areas in terms of width and height, making it a very versatile piece of equipment. Depending on configuration the M4NX can be as narrow as 1,900mm. All Moffett truck mounted forklifts are designed to off-load the delivery quickly and efficiently, and deliver the goods exactly where they are required. This may be on a muddy building site or at a city centre retail unit. We ensure that no matter what the applications and need of the customer, we have a Moffett that will suit the need,” concluded Michael. “As we strive to constantly improve our products, the Moffett team has taken customer and market insight in order to develop the NX range: a new generation of even better truck mounted forklifts,” said Keith Quigley, Hiab’s Senior Vice President, Truck Mounted Forklifts. “We are very excited to launch the NX series in Europe with the all-new Moffett M4NX at the IAA!” Text: Leonard Allison
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news
DESIGNED TO DELIVER We
Moffett invented the concept of truck mounted forklifts more than 40 years ago, revolutionising the way materials are distributed across the globe. Compatible with virtually any truck or trailer combination, and dismounted in under a minute. MOFFETT Truck mounted forklifts are truly designed to deliver.
Cargotec Ireland Limited Ardee Road Dundalk, Co. Louth Ireland Sales Contact Martin 086 01302297 t: +353 (0)42 9359500 e: Moffett.forklift@hiab.com www.hiab.com
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LCV
New Volkswagen Crafter elected International Van of the Year 2017
An international jury of commercial vehicle journalists from 24 European countries has chosen the second generation Volkswagen Crafter as the International Van of the Year for 2017 (IVOTY). Crafter II, the newly developed big brother of the Transporter 6 by Volkswagen Commercial Vehicles is completely independently developed and produced by the German brand, designed to meet customers' wishes and has many innovations as well as extensive assistance systems, won this coveted award just prior to its official launch at the IAA Commercial Vehicles 2016 at the Deutch Messe in Hannover, Germany. Dr Eckhard Scholz, Chairman of
Volkswagen Commercial Vehicles, accepted the award from the Chairman of the Jury, Jarlath Sweeney, on the eve of the opening of the bi-ennial exhibition: “After the Transporter series winning the title last year, we are delighted to now receive this special award for the new Crafter as well. We are very proud of our latest product and of our team whose hard work has made the Crafter the best large transport van. We will be using this award to spearhead a successful launch.” Members of the International Van of the Year jury visited the Volkswagen Commercial Vehicles' stand for a special photo-shoot with the newly liveried Crafter as best van of the year
for 2017. The delegation was received by Dr Eckhard Scholz, Chairman of the Brand Board of Management of Volkswagen Commercial Vehicles: “We are delighted to welcome you here and to be able to present our new varied products, in particular the e-Crafter featured here at the fair for the first time.” Jury Chairman Jarlath Sweeney added: “The jury felt the Crafter thoroughly deserved to win first place. The winner has designed and developed a totally new van range from a clean sheet of paper. It’s superb engineering and innovation has been appreciated by all of us. Over the twenty-five year history of the International Van of the Year competition, only two brands have secured back-to-back victories and Volkswagen Commercial Vehicles now join this elite group, with successive wins with the Transporter 6 last year and now with the new Crafter.”
New Ford LCV customers are ready for Euro 6 AdBlue requirements Since the beginning of September, Euro 6 exhaust emission legislation has come into effect for all new Light Commercial Vehicles (LCVs). In order to meet the stringent reduction targets for NOx and Nitrogen Dioxide (NO2) as part of the Euro 6 regulations, many of these new vehicles use new diesel engines that require the addition of AdBlue, a urea based solution, that helps to turn NOx emissions into harmless elements. Ford Ireland has been at the forefront of this development and with the recent launch of the latest award nominated Ford Transit and Transit Custom Euro 6 models, the company has been educating fleet customers on the proper use and benefits of AdBlue for their Euro 6 vans. Commenting on the new models, Ciarán McMahon,
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Chairman & Managing Director of Ford Ireland, said: “To help the new Transit and Transit Custom diesel engines meet the requirements of Euro 6, our new 2.0-litre Ford EcoBlue diesel engine features an optimised combustion system with selective catalytic reduction exhaust gas after-treatment using AdBlue urea solution. The new EcoBlue engines that use AdBlue offer our customers significantly reduced running costs and more performance but customers need to understand the full workings of the AdBlue regime and we have launched a detailed education campaign to achieve this aim.” “Of course, those reduced running costs can only be achieved if the van owner/fleet operator makes sure that AdBlue is topped up as required,” advised Ciarán. However, this is not
an onerous task as the 21 litre capacity AdBlue tank in the new Transit models is conveniently located just beside the fuel filler cap. AdBlue is available from any Ford Dealer Service Centre in 5-litre cans and some fuel stations have already installed AdBlue pumps. The van driver is informed of the need to top up AdBlue by a warning indicator on the instrument display and refilling is as simple as topping up windscreen washer fluid.
Text: Jarlath Sweeney
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HGV
Scania’s new S-series truck generation honoured with ‘International Truck of the Year 2017’
At the IAA Commercial Vehicles exhibition in Hannover, Germany, Scania was presented with the prestigious ‘International Truck of the Year’ award. The jury consisting of 25 leading trade journalists across Europe, highlighted Scania’s new truck generation S-Series’ driver comfort, safety aspects and its positive impact on haulers’ overall economy, among other factors. “The award is the leading recognition in the industry that all our engineers, and in practice the entire Scania organisation, have done an excellent job,” said Henrik Henriksson,
Irish Commercials and Volvo delivering for DHL Volvo Truck dealer Irish Commercials (Naas) has delivered seventeen new Volvo FM.460 6x2 tractor units to DHL. Based at Dublin Port, DHL will be transporting fuel around the country and to and from its depots in Galway and Cork as part of the Valero (Texaco) contract. Following on from a series of detailed induction and training courses presented by Irish Commercials, this new fleet has been delivered to DHL at the Joint Fuel Terminal, ready to work. The factory painted sleeper-cab FMs are equipped with rear air suspension, fixed pusher axles and the renowned 12‑speed I‑shift automated
Scania’s President & CEO at the presentation. “Our goal is to always meet our customers’ expectations and needs and the jury’s motivation is a clear confirmation that we have also followed the right approach with the new truck generation.” Jury Chairman, Gianenrico Griffini, relayed the motivations behind the election of the new flagship from the Swedish brand, “With its new range, Scania has delivered a truck that represents a real ‘state-of-the-art’ offering in the heavy duty segment, capable of satisfying not only today’s but also tomorrow’s transport needs.” The IToY jury also highlighted Scania’s tailored service offering, which is based on the fact that more than 200,000 connected Scania vehicles are out on the roads.
The award is for the S series - the new sleeper cab with a flat floor that is mainly intended for long-haulage trucks that Scania has just introduced within the framework of its new truck generation. Besides offering exceptional comfort and unrivalled space, the S cabs can also be fitted out with dual side curtain airbags, a safety feature which Scania is the first in the truck world to provide. “The new truck generation was developed by our 3,500 engineers in Södertälje together with other Scania employees and in close dialogue with our customers,” added Henrik. “The award shows that Sweden is still a leading industrial nation and that we can compete in the world markets.” Scania’s investment in the model range is the largest ever in the company’s 125-year history. In total, €2 billion has been invested in the development of new products and services, including in the adjustment of production.
mechanical gearbox. They are also specified with alloy wheels and roof beacons, and the pumping equipment plus chrome cat-walks. All 17 trucks will be maintained on a Volvo Gold Repair and Maintenance Contract and will be serviced at Irish Commercials’ new depot in Santry, due to open in 2017. Commenting on the deal, Irish
Commercials Sales Director Conor Horan said: “We have worked closely with DHL/Valero for many years and we’re delighted to deliver this new fleet which has been specified with a wide range of industry leading safety equipment, and look forward to keeping the trucks and tanks in optimum condition for the duration of the contract.”
Text: Jarlath Sweeney
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review III The best selling truck brand within the Daimler Commercial Vehicle family had a number of examples of its Canter light duty range exhibited on a number of stands including alongside sister brand Mercedes-Benz.
BMI Trailers
As one of the biggest names in the specialist walking floor trailer sector, BMI offers trailers with more choice, more options and Capable of carrying a wide variety of materials. bmiPL and Hire & Used are other subsidiaries.
Geesink Norba
from its LF and CF series. Presented were: 18 tonnes LF with Hyvalift skiploader, CF.510 FTT 6x4 tractor, and a CF.290 FAN 6x2 rear-steer.
Dennis Eagle
Boughton Engineering
A popular name in the refuse collection sector with UK branches in Cardiff and Naas covering sales and service. Displayed was a new GPM line of rear loaders with the Generation IV featuring a single seat body.
Harsh
Kwikcova and Intacova automatic sheeting systems for hook loaders and skip loaders are highly regarded. Boughton Engineering has a tie-up with US firm McNeilus who sell, mount and finish its Front End Loader range for UK and Ireland.
Dennis Eagle’s trucks were displayed for the first time alongside its new owners Terberg (NL) on the one expansive stand. Its new skip loader was displayed with an Elite 6 (6x2) rear-steer with Olympus 23 body and Beta 2 bin lift.
Faun Zoeller
B&W Vølund
Harsh from Yorkshire, supplies skip and hook loaders with the former covering from 7.5 to 26 tonnes GVW, and the hook loaders stretching from 3.5 tonne LCV chassis up to 44 tonnes 8x4 drawbars.
Heil Farid
Babcock & Wilcox Vølund is a leading supplier of equipment and technologies designed to convert household waste and biomass into thermal energy. Among the renewable energy plants it has built is one in County Meath, commissioned in 2011.
DAF Trucks The Dutch brand speciality in this sector was prominent with dedicated models
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Through its global parent company the Kirchhoff Group, the Faun Zoeller brand is renowned for its refuse collection bodies, lifters and road sweepers. Robotic engineering and CAD design are its forte.
FUSO Trucks
As one of the major manufacturers and providers of waste collection vehicles, recycling machines and container washers, customer attention in producing bespoke orders is where its success and reputation lies.
o c t / nov 2 0 1 6
review III Hyva
street cleansing to winter maintenance vehicles, catering for sub-compact, compact, mid-size and truck mounted ranges as well as Bucher Municipal gritter.
Liebherr
Hyva is market leader for both skip loaders and hook loaders. It demonstrated hand-held remote controlled options which speed up operations, help lower maintenance costs, and enhance safety.
Isuzu Truck
built on a DAF LF 180 chassis has been very successful to date. “The future of recycling is sorted,” according to its PR campaign from the Irish firm.
Sentinel Systems
Under Machinery & Equipment, Liebherr, a well-known name in Ireland through its Killarney factory, serves the construction, waste management and transport sectors, mostly with cranes, earth moving and concrete mixers.
Mercedes-Benz
Regular exhibitor Isuzu Truck showed two of its latest Euro 6 models – a 7.5 tonne N75.150 4x2 rigid with a Heil Farid micro semi-compact 5.3m3 body and a 6.5 tonne 4.2 rigid chassis.
Iveco
Terberg Matic
Under the Handling & Logistics theme, the leading German brand had a large presence with a broad selection of trucks from the latest Euro 6 engined Antos RCV, Arocs, Unimog and Fuso Canter, along with a CLOCS conforming Econic.
Moffett (HIAB) A 16-tonne Eurocargo (160-250) fitted with a Farid waste collector was the highlight of the Iveco stand. The ITOTY 2016 award winning truck features SCR only to meet Euro 6 that does not need regeneration, unlike EGR systems.
Johnston Sweepers
Efficient bin lifts, weighing, RFiD and specialist collection bodies for dry recyclable and food waste, Terberg prides itself in offering second-to-none after-sales packages with excellent coverage across the UK and Ireland.
Whale Tankers
The Dundalk based HIAB owned company which celebrated its 70th anniversary last year is to the forefront of on-road load handing equipment, with high customer satisfaction for its award winning truck-mounted forklift.
Romaquip Ltd The renowned name in the business for decades displayed models from
A good place to launch its new 360o exterior camera solution, which gives drivers a full view of the vehicle’s surroundings, Sentinel also presented an advanced range of reversing radar systems plus the award winning Bike Hotspot System.
Kerb-Sort was certainly one exhibit that drew attention with its strong livery. The multi-faceted mobile recycling unit
One of ten high-spec medium volume combination GullyWhale tankers destined for Dawson Rentals were showcased, as was the Warthog product range which Whale distributes in the UK and Ireland, as well as the Middle East and India. Text & Photos: Jarlath Sweeney www.handling-network.com
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warehousing
Is cross docking the answer to all problems?
Handling Network’s sister publication Fleet Transport recently visited a well-known transport and warehouse operator based in the Leinster area. As is often the case in Ireland the company began operations a few decades ago as a haulier transporting goods for other people, and to some degree unintentionally drifted into warehousing. Again not untypically, the warehousing side of the business has now grown to arguably exceed the revenues generated by the transport division. The historical development of this company typifies many other companies in that they first began holding a few pallets in a trailer or shed for a few days for a special customer. This grew to a few more pallets held on a more regular basis. The next move was to source a small warehouse ‘just for a short while.’ Which then because of expansion quickly becomes too small and relocation was suddenly on the cards.
What happens in many cases is that the unforeseen or unplanned type of growth lends itself to acquiring premises that will work fine, though not exactly as you would like or anticipated. This was the case with the recent company visit, where it was mentioned that while the warehouse works well, “we would love to have
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a cross-docking, as it would make all the difference.”It’s true that cross-docking can deliver certain benefits. One benefit is that generally speaking, an effective cross-dock layout will not require as much space and space is expensive. However, the space required is very dependent on the nature of the goods being handled. For example bulky white goods will need more space than retail deliveries of office supplies. It
is also important to establish whether the goods need to be taken in and warehoused for picking later, or dispatched for delivery as with orders for supermarkets. It is arguable as to whether a cross-docking facility could be described as warehousing. The purpose is to move goods through the location in as short a time as possible, so any revenues generated are primarily for product handling rather than storing. Therefore the concept is well suited to perishable goods, and fast moving consignments. Being able to offer a customer a service where they can load a full truck or trailer in any order, and send it to you to breakdown into consignments for immediate delivery and/or consignments for longer term storage, is very attractive for that customer. One issue that will quickly bring a cross-docking system to
an abrupt halt are trucks and vans not arriving at the appointed time. Having to work around an extra 26 pallets of product sitting on the floor because it has not been collected, will soon begin to affect productivity. Space can and will rapidly run out if consignments are not dispatched promptly. In addition if vehicles are delayed and staff have to wait back to either load or unload because the floor must be cleared, this can result in a dramatic increase in labour costs, and these are not always that easy to pass on. Of course the benefits are real if there is proper management of time and space. Good load planning can deliver significant savings by increasing loading volumes and improved vehicle utilisation. Consignments must ‘be somewhere’ in that they must be on a vehicle on either side of the dock. However, that can only happen if vehicle scheduling goes to plan - if not then the system breaks down. Certainly having full loads, or at least larger product volumes arriving on one side of the building brings savings to the operation. Though not always to the dispatch side. If you could design your warehouse and plan for the future you could account for these eventualities. However, this is not an option for most, and many companies are pushed into getting the best warehouse they can afford, or one which is suitably located, or ‘will do fine.’ And not having cross docking could be a blessing. Text: Paul White
o cotc/ nov t / n ov 2 0 21 06 1 6
education news
Training Is it time to train your own trainer?
Depending on your opinion or experience, the cost of training can be viewed as either an expense or an investment. Nevertheless transport, warehousing, and logistics companies are coming under increasing regulation from many different bodies and authorities. The amount of regulation will obviously depend on the range of activities involved, from manual and mechanical handling, to driver training and working at heights. However, it may be worth looking at reducing the outlay by getting your own trainer and even bring in some extra revenue to cover the costs. Basic training courses that upskill people to be trainers or instructors are fairly common and relatively inexpensive. Inexpensive that is when you compare the cost to the potential cost of an accident which involves an untrained staff member. There is a duty on companies to ensure that members of staff and on occasion visitors, are properly instructed in certain procedures that will pertain to them. A simple example would be a fire drill or evacuation procedure. This is of particular relevance to warehousing and logistics where there may be high numbers of agency or temporary staff. Although the number employed at any given time will ebb and flow to reflect the peaks and troughs of regular traffic, there is an onus to ensure new staff members, even temporary employees, are properly instructed. The HGV driver’s walk-around check is a good example. While the driver is obliged to
conduct a check of the vehicle before every shift, the employer is obliged to ensure the driver is properly trained. Even if only employed part-time or temporary, the same guidelines apply to mechanical handling operatives. Depending on the nature of the work and the workforce, it is relatively easy to establish if there is a training need, and if this training need can be met cost effectively by up-skilling a member of staff. Selection of the right person is critical to the whole exercise and can on occasion prove difficult. There may be a long serving or highly experienced staff member who feels they are entitled to the position. However the ‘chosen one’ must have the right temperament and an ability to teach and get the message across. Just being able to do the job well does not mean you can instruct someone else - as many have found out teaching a family member to drive. What a basic course will give is a Quality Qualifications of Ireland (QQI) Level 6 Certificate. This allows the holder to train in a subject or activity they are competent in. For example, an experienced operator or driver with the qualification could train another person in vehicle or equipment daily checks. They could also advise and highlight
best practice for the loading of vehicles, or an experienced driver could make a general assessment of someone’s driving. However, they would in no way be qualified to teach that person to drive as they are not an Approved Driving Instructor (ADI) who has passed the examinations and been registered with the Road Safety Authority. This would also be the case with instructing in forklift driving, manual handling, or occupational first aid for example. However with the Level 6 Certificate as a basis, the person could then progress to deliver training by completing relevant courses and passing the examinations as defined by the controlling bodies, such as the RSA, HSA, and Pre-Hospital Emergency Care Council (PHECC). It is also important that once qualified, the new ‘in-house trainer’ is given the time and support needed to do their job correctly. That is to train the people in the required skills to the appropriate level, and to document and record every training event that occurred. If there is an unfortunate event, these records and your investment could be invaluable. Text: Paul White
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tyres
Continental rolls out superior safety and longer life tyres for CF Fertilisers
Agricultural fertiliser producer, CF Fertilisers UK, has switched to Continental Tyres for the heavy-duty forklifts and on-site trailers at its factory and headquarters in Ince, Cheshire. With approximately 400 employees on site, CF Fertilisers operates 24/7, 365 days per year to produce 1 million tonnes of fertiliser annually. The company runs a fleet of 14 heavy-duty Kalmar DCE 10 forklifts and some 12 two-axle A-frame trailers, which handle 600kg and 1,000kg bags of fertiliser. “You have to understand that the site is very demanding on tyres,” said Anthony Jones, Day Handling Team Leader. “Though it is largely flat land, like any major site there is a degree of unevenness at points around the working area that test the wear patterns and life of tyres, but our main concern lies in safety-challenges emanating from tyre wear. Our Kalmar forklifts can pick up four 1,000kg bags of fertiliser at one time, and, because they are suspended on straps, each load is effectively ‘live’ in terms of the danger of swinging during transit.” And he pointed out, “A blow-out on a tyre, quite apart from the huge safety risk, can also have a very damaging commercial effect on us. We run 24/7, 365 days a year, and if a forklift or pair of trailers is unavailable to us, we soon
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see back-logs of product needing to be cleared.” “We felt the tyres we had been using were being changed far too often - so something had to give... There was also a major safety risk here. The tyres were wearing, and the most worrying part was that it was the sidewalls that were exhibiting most stress, so a blow-out was a constant threat.” The company first looked at Continental Tyres in late 2015, and a six month trial was facilitated by local dealer Nation Tyres for both fork-lifts and trailers. The big, heavy-duty Kalmar forklifts feature six tyres on two axles. The firm decided to go for the heavy duty pneumatic tyres, Continental RT20 11.00 x 20s, but also to inject them with foam. The trailers have standard draw-bar configuration of steering front axle and rear fixed axle, both with twin tyre hubs. As with the fork-lifts, Continental tyres, in this case Continental IC40 10 x 20s, are delivering longer wear times and enhanced safety. The firm noticed improvements very quickly and after just three months decided to
switch the whole fleet to Continental Tyres products. “Continental said we’d get 12 months wear out of these,” added Anthony, “but nine months into their usage, we are still only 50% worn and looking good. It is great economically, in terms of purchase price and saved downtime, and a real bonus from the safety angle. “With Continental and Nation Tyres I think we have got as close to a problem-free start as anyone could have wished. I now feel we have a superior level of site safety because of the switch, and the fact that the company is saving money, by getting far fewer tyre failures and significantly longer tyre life, is an added bonus,” concluded Anthony. Text: Johanna Parsons
o c t / nov 2 0 1 6
AOB
Incremental improvements in Mitsubishi’s order picker design As the team competitors in the recent Olympics demonstrated, gamechanging increases in performances are often achieved by incremental improvements. And nowhere is this seen to better effect than in the new Mitsubishi VELiA order picker. Through a series of game-changing innovations the design engineers have created a low level order picker that will boost throughput by 20 percent in a typical warehouse. It starts with a smartly designed walk-through cabin that enables the machine to stop at the optimum position between pick points. Rather than walking around the machine, the operator simply uses the cabin as a direct walkway to the picking point.
To improve things still further, designers have re-imagined the cabin to deliver 40 percent greater space for the operator in a strikingly spacious and uncluttered workspace. The result is the market’s largest platform along with exceptionally easy on/off access from either side thanks to a step height of just 105 mm that significantly reduces operator strain and enhances performance through the longest shift. Because of its compact dimensions this 1.0 to 2.0 tonne order picker offers exceptional manoeuvrability. At just 1262 mm the OPB20NE model is the shortest in its class. Add to that a maximum steering angle of 100degrees, and you have a world beating turning circle which allows it operate in aisles of less than 2.3 metres.
Material logistics more efficient and environmentally compatible at Volkswagen Group “The new Group Consolidation Center KCC at Malacky near Bratislava is a further building block of the Volkswagen Group Logistics division with a view to optimizing material transport. A sustained reduction in truck traffic of about 10 percent between KCC and the European plants, and a reduction of about one third in the energy requirements of the building are two aspects that make the KCC efficient and environmentally compatible,” said Thomas Zernechel, Head of Volkswagen Group Logistics. KCC Bratislava will provide a new trans-shipment point for full and empty containers within the Volkswagen Group transport network. At KCC, flows of goods between suppliers and Group plants at considerable geographic distances will be consolidated. About 540 suppliers from Slovakia, Hungary, Romania and Bulgaria will supply components to 28 European plants of the Group brands Volkswagen Passenger Cars, Audi, Volkswagen Commercial Vehicles, ŠKODA, SEAT,
Porsche and Lamborghini via the Consolidation Center. In comparison with the former logistics building, which was leased, the new KCC building in Malacky has a floor space of 19,000 m², 24 loading and unloading stations and 50 truck parking spaces. An open area of about the size of three soccer pitches means that it is possible to handle material flows from the region for all brands within the Group efficiently. “The new KCC building will open up further possibilities of slimming down processes, boosting capacity and making material handling even more efficient and costeffective,” said Astrid Lühring, Head of Material Logistics. KCC is operated by Duvenbeck under a contract with Volkswagen. About 1,200 tonnes of material and 6,000 containers are moved here every day.
Text:Rob Van Dieten
TOPCLIPSaob
o c t / nov 2 0 1 5
To view our top videos: From the print edition, just type the website address shown into your internet browser address bar. In our Online Edition, just click on the picture. This issue’s Top Clips trio is from three companies that exhibited at the recent IMHX 2016 Show at the NEC, Birmingham, UK. Crown InfoLink Tap into the pulse of your business
http://www.handling-network. com/crown-infolink-fleet-management-system/ Hyundai Warehousing Equipment View an update of its broad range
http://www.handling-network. com/hyundai-warehousing-equipment/ Penny Hydraulics Short animation
http://www.handling-network. com/penny-hydraulics/ www.handling-network.com
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networkings
JCB looks to reset world land speed record!
JCB Chairman Lord Bamford has indicated a fresh attempt on the world diesel land speed record could be made in the future – if the one set by JCB exactly a decade ago is ever broken. He was speaking at an event to celebrate the 10th anniversary of the
FLTA appoints Quality Manager The Fork Lift Truck Association (FLTA) has appointed Lee Medway as its first Quality Manager. According to Association Chief Executive Peter Harvey, “This appointment will further ensure that we deliver on our promise to maintain the highest standards in our industry and also provides the potential for the FLTA to fulfil the role of an accrediting body.” Lee, a Chartered Member of the
JCB Dieselmax car - powered by two JCB engines - setting a diesel land speed record of 350.092 mph on the Bonneville Salts Flats, USA on 23 August 2006. “I came up with the idea of attempting a land speed record when we decided to get into diesel engines. Chartered Quality Institute, joins the Association following a distinguished career in aerospace engineering management with the Royal Air Force. Among other highly relevant positions in that function, Lee was Quality Manager accountable for all quality, continuous improvement (QCI), safety, health, environment and fire activities. Importantly, for this new role, Lee developed and conducted
It was a very serious project and I wanted to make sure that our engine wasn’t regarded as being just a digger engine. I wanted to prove that in fact it was state-of-the art.” Since production started in 2004, JCB has made around 375,000 engines at its plants in Derbyshire and India. JCB originally began producing engines to power its own machines and today more than 70 percent of all the company’s products are fitted with the JCB engine. Such has been the success of the engine that other companies around the world now buy it for their products and overseas third- party sales grew by more than 325 percent between 2012 and 2014
compliance audits, to ensure that the organisation was following its procedures and legislative policies. “Lee will not only be responsible for auditing all members of the Association and ensuring they adhere fully to our Code of Practice, he will also provide a key communication channel to help make certain that we maximise the benefits of membership.”
Hankook Tyre and Real Madrid team-up
Pictured is Hankook Tyre President and Chief Marketing Officer Hyun Shick Cho with Real Madrid C.F. President
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Florentino Perez after officially signing their global partnership contract. Valid from July 2016 with an initial duration period of 3 seasons, the partnership unites two global players - one in the tyre industry, the other in football. Adding 450 million Real Madrid fans
from different global markets, the large scale partnership enables Hankook to strengthen its engagement and reach out to consumers around the world. Hankook and the 2016 UEFA Champions League winner have teamed up to share one objective - a shared spirit of winning innovation in premium brand equity. Text: Jarlath Sweeney
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launch newspad
New tail-lifts from Zepro & DEL All main steel components in ZEPRO Z3N are powder coated to ensure long term reliability. Swedish DOMEX(TM) steel combines low weight and high strength, and the narrow lift arm width fits all vehicles. Exterior fixed controls are included for driver convenience.
“We are very proud to introduce three new innovative solutions for our customers,” said Johan Sandberg, Senior Vice President, Tail Lifts, on introducing latest additions to the Zepro & Del tail lift range. 1. ZEPRO Z3N provides more deliveries in less time Z3N has an increased lift opening speed, 10 degrees/second, and double acting tilt cylinders which allow faster loading and offloading. “It is also by far the lightest 750kg lift on the market, giving the opportunity to have more payload on your truck. The Z3N is also highly stable, making it a product with great safety thinking,” explained Johan.
2.ZEPRO SZN 2000 - stability and simple installation “The new construction and standard with frame-built profile gives ZEPRO SZN 2000 stability while it’s mounted on the vehicle. The low profile improves also the ground clearance,” Mr. Sandberg said. The ‘one size fits all’ concept of SZN 2000 simplifies installation, and it has new shafts and longer lubrication intervals to further reduce the overall cost and simplify maintenance. 3.Bigger payload with DEL FC500 DEL, Zepro’s sister brand within the
HIAB Group, has launched FC500, a one-piece Full Closure lift, which offers improved installation time and vehicle payload, typically saving 100kg in payload compared to a conventional column lift arrangement. It has a low installed weight to maximise vehicle payload, and full closure application incorporating rear frame, top door and tail lift in one product. Features of FC500 include anodised
aluminium finish, safety fence options, low maintenance operation via nylon wear pads to slider, and anti-tilt function, which eases the operation.
MaxX & FluX - 2 new additions to Hubtex portfolio marks 35th anniversary With the company celebrating its 35-year anniversary, Hubtex presented two new groups of products - MaxX and FluX - to mark the opening of its new production facility in Fulda at the start of September. Through the launch of said vehicles, the sideloader manufacturer is expanding its portfolio by adding modular multidirectional sideloaders in the entry-level pricing bracket. Boasting a spacious driver’s cabin, a multifunction joystick, a new-generation info display and easy battery replacement, MaxX and FluX are ergonomically designed for both indoor and outdoor use. The forklifts are set to be launched in November 2016.
After around nine months of construction, Hubtex opened its new 2,250 m² assembly facility on 2 September. The company has invested around €4 million in the one-storey building, which is set to house the production of special-purpose vehicles. The move frees up capacity for the production of electric multidirectional sideloaders and the new vehicle series in the adjacent, existing production facility. The company has also built additional warehouse and material-supply areas as well as additional offices and social areas for staff, with these facilities spanning a further 470 m. Furthermore, Hubtex is to expand its existing office buildings and social areas by around 1,950 m by March 2017.
Text: Rob Van Dieten
www.handling-network.com
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agri & plant
Autonomous driving extends to construction and agri sectors
As the age of autonomous, accident free motoring is becoming a reality with trucks, buses and cars that can drive themselves beginning to appear on roads, albeit on a trial basis, Komatsu and CNH Industrial have been busy developing similar technology by creating a driverless dump truck and tractor respectively. Komatsu’s dump truck is described as an Autonomous Haulage Vehicle – it is primarily designed for the mining sector. Exclusively developed to maximise the advantages of unmanned operation in challenging conditions, The new autonomous haulage vehicle is designed to eliminate K-turns at loading and unloading sites. By distributing equal load to the four wheels both when the vehicle is loaded and unloaded, and adopting four-wheel drive, retarder and steering, Komatsu’s innovative unmanned vehicle provides
high-performance shuttling in both forward and reverse travel directions. Komatsu expects that this new vehicle will considerably improve productivity at mines where existing unmanned haulage vehicles face challenging conditions such as slippery ground due to frequent rain/ snow fall, as well as confined spaces for loading. Komatsu will help its mining customers significantly improve their productivity when this new haulage vehicle hits the market in the near future. Meanwhile, CNH Industrial gave the public a first glimpse at what the future of agriculture could look like at the 2016 Farm Progress Show in Boone, Iowa, USA. Its autonomous tractor technology concept was displayed in two distinct tractor versions, on the stands of its Case IH and New Holland Agriculture brands. The versions include an entirely
cabless Case IH Magnumv concept, and a New Holland T8 NHDrive concept tractor, which aims to help farmers and agribusinesses sustainably boost production and productivity through the ability to make the most of ideal soil and weather conditions, as well as available labour. Auto-steering and telematics are already available on today’s tractors and autonomous technology takes
this a significant stage further. Based on the existing Case IH Magnum and New Holland T8 high-horsepower conventional tractors, and using GPS in conjunction with the most accurate satellite correction signals for ultra-precise guidance and immediate recording and transmission of field data.
New Finance Desk at McHale Plant McHale Plant Sales has opened its new finance desk, with the objective to assist customers in arranging suitable financing solutions for the acquisition of construction, plant and agricultural machinery. Working closely with various finance partners - Komatsu Finance, DLL Leasing, AIB Finance & Leasing, Close Brothers Commercial Finance, Lombard Asset Finance, Capitalflow Commercial Finance, Fexco Asset Finance and Bluestone Finance McHale offers competitive and flexible finance packages tailored to support all existing and prospective customer financing requirements. Fronting the desk is Darragh
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O’Driscoll, the newly appointed commercial manager. Pointing to the added value the finance desk brings to McHale’s broad customer service offerings, Darragh describes it as a ‘one-stop shop’ that includes sales support, technical support, parts and service and now, asset finance support. Having already arranged a number of special finance packages on Komatsu, Metso, Merlo and Zetor models, the McHale finance desk offers a portfolio that ranges from standard hire purchase and lease deals on utility and mid-sized construction and agri equipment, to
more bespoke operating lease and contract hire facilities for larger plant operators. McHale Plant Sales also offers demo and ‘rent-to-buy’ solutions to cater for all segments of the market. Text:Rob Van Dieten
o c t / nov 2 0 1 6
safety file
FREE help to manage vehicle risks at work!
To help Employers and Duty Holders get to grips with Work Related Vehicle Risk Management, a suite of five instructional Videos are available. These can be accessed from HSA’s dedicated YouTube channel at http:// www.youtube.com/user/HSAchannel/ videos. The video clips deal with: n Falls from vehicles n Forklift Pre Checks n Forklift Safety n Pedestrian Safety n Reversing Safety Falls from vehicles, even from a relatively low height can result in serious injuries, yet most falls are easily preventable. The majority of falls from vehicles occur whilst people are:
Accessing or egressing the vehicle, working at height on the vehicle or load platform. Forklifts can be dangerous: they account for 25% of injuries at work. Many workplace accidents involve people being hit or run over by forklift trucks (typically when the forklift is reversing) because the driver did not see them. Owing to their size and weight, injuries resulting from forklifts are generally very serious. Accidents involving them are often caused by poor supervision and a lack of training. Pedestrians can be exposed to potential harm in their own workplaces from vehicle movements, falling objects, or slips, trips and falls. Particular attention should be paid to visitors and visiting workers, e.g. delivery drivers, who are unfamiliar with workplace operations. It is very important that visitors are supervised and controlled from the time they enter a workplace to the time they leave. In Ireland, a recent analysis of
fatal accident statistics showed that reversing activities were involved in 11% of all fatal workplace transport accidents. Reversing incidents that do not result in injury can result in costly damage to vehicles, plant, equipment and premises. Most of these incidents can be avoided by taking simple safety precautions. Employers need to familiarise themselves with the risks that their employees face and create when using vehicles for work or when working in the vicinity of moving vehicles. This applies equally to the workplace and to the public road. Employers have a legal duty to effectively manage risks and prevent avoidable harm at work. Vehicle manoeuvres and reversing continue to be the main activities most involved in vehicle deaths in the workplace. These videos and other FREE resources can also be accessed via the HSA’s Work Related Vehicle Safety land page: http://www.vehiclesatwork.ie
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news
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supply chain
Supply chain clean-up gathers pace
From time to time, it is probably wise to get back to basics, and thinking about supply chains, one would have to say that the basic concept of an effective supply chain is that it enables the seller of goods to deliver them to the buyer in good condition, in a timely manner and at an acceptable cost. In recent times a fourth factor has been added, that the delivery of the goods should be accomplished in such a manner as to add little or nothing to the environmental damage arising from the manufacture and delivery of the product. This is not just a response to the climate control measures that have been introduced at the COP-21 summit held in Paris last December, but it is something that is now a red-line issue for companies, large and small. It has become part of the corporate social responsibility agenda, with shareholders demanding a constant update on their company’s journey towards carbon neutrality. The low-carbon delivery of freight has emerged as a key battleground between operators no matter which mode or mix of modes they are using. Transport is said to currently account for one-quarter of man-made CO2 emissions. Companies based on the island of Ireland trading goods abroad face unique challenges as every shipment must be multimodal. This means, for example, that even if the goods
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are loaded onto a trailer hauled by a truck based on the recently launched Iveco Z Truck concept vehicle, which runs on CNG and emits virtually no carbon, and the trailer’s aerodynamics are optimised, the whole project comes to nothing if the combination is shipped on a ferry burning heavy fuel oil. Perhaps, when the combination reaches a Continental Port it is shipped deep into Europe on a ‘piggy-back’ rail freight service, however unless the train is electric powered based on nuclear, wind or similar power source, the carbon count of the product will be adding up all along the way. The no emission truck may yet be a few years from being the norm amongst road fleets, though it was interesting, speaking with a number of the Fleet Transport Irish Haulier of the Year 2017 finalists how quickly the leading operators are now turning over their trucks. Were the CNG powered trucks and the fuelling stations needed to service them available today, then the front line fleet could be at or near to no carbon status perhaps within three years. Other freight transport modes are not being left behind by the haulage industry. As recently reported in Handling Network, Irish Rail’s move to 50 percent longer trains not only brings down the unit cost of shipment but also the carbon footprint which is already low compared to the average
truck. By 2020, the use of Heavy Fuel Oil without the emission scrubbing equipment required to clean it to a harmless level will be banned from the Irish Sea, while the international aviation industry has recently signed off on a UN proposal that will see it spending up to $24 billion annually on carbon credits by 2035. In order to help Irish based manufacturers navigate the route that works best for them to markets in Europe, the Irish Exporters Association (IEA) has joined the EU backed European ITS Platform project. In this activity the IEA works as a sub-contractor to Transport Infrastructure Ireland (TII) and with partners from throughout the EU. The initial deliverable on the project is an east-west intermodal route planner. This is at an advanced stage of development and is based on data from Shipping Lines, and Rail, Barge and Road Operators, along with many others. It is web based and not only shows a number of service options between any point of origin and destination, but also the door to door timings and estimates of cost. The next stage will include an estimation of the carbon footprint for any chosen route. The Planner can be accessed via: https://intermodallinks. com/eip/Planner and all comments and suggestions on its functionality would be greatly appreciated. Contact me at howard@fleet.ie
Text: Howard Knott
Specialist finance Supporting the handling network Our team of materials handling finance specialists have the experience and expertise to assist you in purchasing vital equipment in a cost-effective and innovative manner. We work with dealers, manufacturers and SMEs across Ireland and have extensive knowledge of the market. For more information, contact your local expert today to discuss a flexible funding solution that’s right for your business.
Call us today on +353 (0)1 960 9173 or visit closecommercialfinance.ie
Close Brothers Commercial Finance and Close Brothers Asset Finance are registered business names of Close Brothers Limited, a UK private limited company (and its Irish branch of the same name having registration number 907899) a subsidiary of Close Brothers Group plc. Close Brothers Limited, trading as Close Brothers Commercial Finance, Close Brothers Asset Finance, Close Brothers Motor Finance and Close Brothers Premium Finance Ireland, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. Registered Address: 10 Crown Place, London, EC2A 4FT. Registered at Companies House, Number 00195626. Directors: M. Morgan, P. Prebensen, R. Golden, A. Sainsbury, S. Hodges, S. Bishop, F. Pennal, M. Hook and J. Howell. Close Brothers Commercial Finance is also a registered business name of Close Invoice Finance Limited, a UK private limited company (and its Irish branch of the same name having registered number 908024). Registered Address: 10 Crown Place, London, EC2A 4FT. Registered at Companies House, Number 00935949).
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