Fargo INC! & United Way of Cass-Clay present
Camille Grade ('09) Myriad Mobile Kelly Krenzel ('15) Hope Blooms
MARCH 2017
35 35 UNDER
A Women's Leadership Program
Sandi Piatz ('10) Microsoft
Katie Aukland ('15) Sanford Children's Rachel Stone ('12) P's & Q's Etiquette
CONTENTS COVER STORY
MARCH 2017
ADDITIONAL CONTENT
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We take a look at the Plains Art Museum's initiative to bring the local business and arts communities together to solve realworld problems.
Editor's Note Fargo INC! Editorial Advisory Board Meet the members of theFargo INC! Editorial Advisory Board and the organizations they represent.
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Bringing Back the Home Visit
When speech therapist DeAnna Pinnow moved back to North Dakota, insurance restrictions limited her time with her clients. So she decided to come to them.
UNDER
26
5 Things You Might Not Know About YPN
YPN Director Sam Gust fills readers in on a few things they might not know about the region's premier networking organization for young professionals. Also, a look at the revamped "One to Watch" award.
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MARCH 2017
In a new collaboration between Fargo INC! and United Way of Cass-Clay, meet the 2017 class of the the 35 Under 35 women's leadership program. We also hear from five recent graduates of the program who, since completing the program, have gone on to assume a variety of leadership roles in the local business and nonprofit communities.
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The Perks of Private Practice Area oral and maxillofacial surgeon Dr. Michael Noffze writes about the benefits of owning his own practice.
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5 Reading Picks from FMWF Business Leaders 74
Event Preview: Get 'Em, Love 'Em & Keep 'Em Starting in March, Dale Carnegie and Preference Employment Solutions are teaming up to bring you a three-part series on how to "get, love and keep" your employees.
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Property Resources Group's Dan Hicks says you shouldn't be asking, "Does it cash flow?" but rather "How much does it cash flow?"
A panel on the local opioidaddiction crisis, intellectual property and business-law basics, the Leading Ladies Luncheon and many more great business events you can't miss in March!
Commercial Real Estate Corner: NOI & Cash Flow
FARGO INC! & UNITED WAY OF CASS-CLAY PRESENT 35 UNDER 35: A WOMEN'S LEADERSHIP PROGRAM
Event Preview: Art & Business Breakfast
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Vote "Yes" for Fargo Public Schools
FMWF Chamber President & CEO Craig Whitney urges readers to continue supporting the unique and innovative public-school system in Fargo on March 7.
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Photo Recap: AAF-ND's TV Timeout
Dozens of people turned out to the Fargo Theatre to help the American Advertising Federation of North Dakota recap the best commercials from The Big Game.
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What's Your Dream?
Dakota CDC President & CEO Steve Dusek talks alternative financing and offers some sage advice to first-time entrepreneurs.
March Business Events Calendar
FM Career Finder 84
Fargo Job Resources
There are more than 3,500 open jobs in Cass County. Here's how you can make sure one of them is your next career.
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Top Jobs
Check out two full pages of positions at some of the best local companies to work at!
EDITOR'S NOTE
MY 7FAVORITE INSIGHTS
Fargo INC!'s
EDITORIAL ADVISORY BOARD We at Fargo INC! want to make sure our content is unbiased, accurate, and reflects the views and opinions of the FM business community. That's why we meet regularly with our six-member editorial board to discuss area business issues and trends and ensure that we are living up to our stated values.
FROM THE "35 UNDER 35" LADIES Without giving too much away, I wanted to share with you my seven favorite insights from the 2017 United Way 35 Under 35 class: A healthy understanding of your weaknesses is good, but focusing on your natural talents allows for quicker development and an appreciation of others' strengths.
One of the benefits of working at a smaller company is the opportunity to wear many hats and be exposed to areas of a company that you otherwise wouldn't.
Girl-ifying and simplifying things like technology and coding only reinforces the idea that a pursuit is for boys.
CRAIG WHITNEY
ANNA HANSON
President & CEO FMWF Chamber of Commerce
President Moorhead Business Association (MBA)
Simply being present and showing up every day is one of the easiest ways to get your thoughts, opinions, and ideas heard at work.
Consider what your own behavior says about your thoughts and advice on leadership when you're trying to develop another.
GREG TEHVEN
PAT TRAYNOR
Executive Director & Cofounder Emerging Prairie
President & CEO Dakota Medical Foundation (DMF)
As always, thanks for reading.
Nate Mickelberg Editor, Fargo INC!
JOHN MACHACEK
Strong, smart women empower more strong, smart women.
SVP, Finance & Entrepreneurial Development Greater Fargo/Moorhead Economic Development Corporation (GFMEDC)
CINDY GRAFFEO
Executive Director Moorhead Economic Development Authority (EDA)
Considering an opposing point of view helps you to identify and address flaws in your own.
Special Adviser GWEN HOBERG
Chair, Communications Committee Moorhead Business Assocation (MBA)
Photo by Paul Flessland
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march 2017 Volume 2 Issue 3
Fargo INC! is published 12 times a year and is available at area businesses and online at fargoinc.com
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Editor Nate Mickelberg
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Photography J. Alan Paul Photography, Paul Flessland
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Meet Spotlight Media's other magazines
Love thy Neighbor(hood) Don't make a move until you see inside five progressive communities that are changing the face of Fargo. To uncover the dirt, we met with local developers to show us what's in the works for Fargo, Moorhead and West Fargo. These neighborhoods offer acres of possibility with exciting designs inspired by big-city high-rises, San Francisco architecture and even urban farm life.
NDSU Track & Field Legacy Women's track and field athletes have been the model for consistency at NDSU. Head coach Stevie Keller has continued the Summit League championshipwinning tradition alive with some help from allconference runners like Amy Andrushko and Morgan Milbrath. The men's team has been there every step of the way, too. Find the keys to this quiet track dynasty in the March issue.
Sheer Art Attack In this month's issue, Fargo Monthly talked to a handful of visual artists and those deeply involved with local organizations and galleries to highlight their unique roles in the growing art scene and find out why the arts are so important to our community.
To learn more about Spotlight Media, go to spotlightmediafargo.com
t's All About You It's All About You It's All About You It's All About You It's All About You It's All About You It's All About You It's All About You t's All About You It's All About You It's All About You It's All About You It's All About You It's All About You It's All About You It's All About You t's All About You It's All About You It's All About You It's All About You It's All About You It's All AboutA Healthcare You It's All About You Entrepreneur Who's Bringing Back the Home Visit
BY Nate Mickelberg PHOTO BY Paul Flessland
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magine you are driving to work one day and suddenly you wake up in the hospital. You don’t remember what happened, but you have a bunch of doctors and nurses in your room and your family is putting their best brave face on for you. You've been in a car accident and have sustained a traumatic brain injury. You go through the traditional inpatient and outpatient therapies and are eager to return to your normal life. As time goes on, though, you try to go back to work and return to meaningful life activities but they just don’t seem to be the same. Your wife seems to mother you, which does not help you feel like a man, contributing family member or independent. Your children seem to avoid you and pretend they don’t hear your newly odd conversational skills. Work has been more than accommodating and has given
you extra time to complete your tasks, but somehow you're still behind.
You start to feel frustrated, which leads to your friends and family members walking on egg shells, eventually leaving you feeling alone and isolated. To make matters worse, your wife is now “taking the kids to Grandma's” a little more than you would like... This is where most folks are at by the time they get sent DeAnna Pinnow's way. Pinnow is a speech language pathologist and the founder of Fargobased About You Rehabilitation Services, the only home- and community-based cognitive therapy service in the entire state of North Dakota. We spoke with Pinnow to learn more about what exactly that means and why she believes she's filing a need that's sorely lacking in the area.
DeAnna Pinnow
DeAnna Pinnow: A Brief Bio + Originally from Minot, N.D. + Received undergraduate degree at University of NebraskaLincoln and did graduate studies at Michigan State University + While in undergrad, volunteered for a TBI (traumatic brain injury) support group, which she says allowed her to "just sit and listen" to the experiences of different people from all walks of life + Moved back to North Dakota in spring 2016, at which point she discovered the nonexistence of the home- and communitybased therapy she'd done in Michigan
Q+A I'd assume most people are familiar with speech therapy, but what exactly makes your delivery model different? Pinnow: "My company differs in the fact that it provides consistent home- and community-based therapy, which allows me to utilize real-life scenarios in the client’s environment as therapeutic tasks. "The biggest cognitivecommunication breakdowns occur in my clients' environments, and so why not treat them in their natural environment? As a graduate student at Michigan State, I conducted research on the differences between test-subject performance in the clinic versus in their home, and to say there's a significant difference is an understatement. "My company also provides communication-partner training, education, and adjustment counseling with family and caregivers. Being in my client’s environment makes them easily accessible, and they can also provide me with insight on their perception of
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MARCH 2017
their loved ones' current level of independence and setbacks. "We provide a service to families who can sometimes get sent home with little education and training, or they were too emotionally overwhelmed to absorb the information that was provided to them. We basically help individuals rehab at home instead of being sent to a rehabilitation facility or out of state." Why'd you decide to start your own practice? Pinnow: "The reason I opened About You is that there is currently no one else in the state who provides a consistent home- and community-based option. I’m the black sheep of cognitive therapists at the moment. I felt an extreme sense of disservice to the community members who have returned home and their worlds are falling apart.
As Pinnow explains it, TBI clients lose their ability to inhibit themselves from saying whatever comes to mind. Basically, their "filter" is broken, and they have difficulty reading social cues. "They might get banned from places," she explains. "Their family eventually just kind of avoids them. And it’s hard because I’m asking them to self-monitor and to do things that they’ve never had to think about doing before. "They’ve never had to put a lot of cognitive effort into asking their wife how her day was. They’ve never had to put in a lot of work to read to their kids at night. It’s those subtle things in their own environment and communicating with their family that really takes a huge hit."
"The days of house calls have been long gone, however, being at home gives people unlimited possibilities to make gains in things that
“If I failed this business at all, it was any time I questioned how great it could be.” NICK KILLORAN Owner, Great North Insurance Services
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Understanding TBIs
Brain-based Naming vs. Character Flaws
The Caregiver Effect As tends to happen with these things, the people who suffer in relative silence are the caregivers, Pinnow explains. "They tend to kind of get faded into the background," she says. "And being aware of that, with my methodologies and therapy, I bring them to the forefront." Sometimes, her sessions will actually be primarily focused on the caregiver. "How you say something, when you say it, how many times you say it, can really be impactful," Pinnow explains. "Also, if somebody were going to a traditional therapy setting, it can be tempting—if you're doing it 24/7—to drop the patient off at an office for an hour. And I don't blame them. I would do it, too. Homeand community-based therapy helps with that."
are most meaningful to them: communicating with their wife and kids, being able to be on time for work or appointments, washing the dishes without using the wrong soap. It’s the subtle things that are tough to catch if you’re not in their environment. "And so I switched my thinking from ‘Somebody should really do something about that’ to ‘I'm going to be the one who does something about it.’" Give readers some background on what homeand community-based therapy is, exactly. Pinnow: "I work with the individual and their family to teach strategies for impairments with reasoning, memory, attention, mental flexibility, social communication and perception. I also provide education,training, adjustment counseling to my clients and their entire family. We spend a lot of our time troubleshooting. We evolve their strategies as their life evolves. "I also work with their employer, I go to the job site, I observe what they have to do. And then we create all these strategies for that specific task that they’re doing." You were first exposed to this approach in Michigan, where you attended grad school and held your first therapy job. Talk about some of the differences between Michigan
and North Dakota in terms of cognitive-therapy delivery and billing. Pinnow: “In Michigan, I loved how they worked with everybody and not just the clients themselves. They drew in the caregivers; they drew in the case managers; they drew in the parents; they drew in the aunts and uncles; they drew in the friends, the boyfriends, the girlfriends; whoever was involved. We really tried to tap into them because we were only there for a certain amount of time. And they’re with that person 24 hours a day. "Therapy in Michigan is highly competitive, and it’s not uncommon for a therapist or a case manager to get fired off a case. Folks can basically cycle through until they find someone they like. "Whereas, in North Dakota, you get X amount of visits per year depending on your insurance company and you kind of get who you get. Being picky about your provider or getting a bigger return on your investment to go to therapy, you kind of throw the ball up and hope something sticks. Or you trial a few until you really find one that’s in line with your goals. “So the learning curve for me was pretty steep, moving back here and getting to know the variety of insurance companies, the benefits that are involved with them, and how many sessions or what amount of services I could give to somebody until they're cut off.
Pinnow: "We build a common ground and eventually develop a common vocabulary. So that we're all calling what we're seeing the same thing. Because what’s more offensive? Being called lazy or somebody saying, ‘Your initiation kind of tanked after you went to that movie last night.’? It’s less character flawbased naming and more brain-based naming. “A lot of my clients, their brain-based behaviors really get dubbed as character flaws. It gets really intermingled, and it’s really hard for people if they’re not trained in it or don’t know what to look for. They can really write somebody off."
that's typical While Pinnow says there's no such thing as a "normal" day due to the variety of injuries she sees with her clients, she outlines a typical session for us below:
Usually, there's a pop-up problem that needs addressing directly or indirectly with a family member or caregiver.
We typically get started by discussing how the client's days have gone since our last session. And at first, I kind of felt a little defeated. There's usually quite a bit to catch up on and plan for the upcoming week.
We review and update their planner utilizing what's called a dignified cueing hierarchy and error-free learning. Error free learning is learning without the fear of making errors, which can increase anxiety with my clients who usually make thousands of errors a day.
It's important for them to successfully complete therapeutic tasks to build confidence while I work in tandem with them. Nothing feels good when you consistently feel like a failure and people think you're stupid.
From there, we discuss completion of their morning and evening routines, medication management and text communication. It's an art form.
If we get through all of that, we work on integrating common vocabulary words in order to build a common list of brain-based behaviors, as opposed to character flaws. For example, "decreased initiation" instead of "lazy," "egocentrism" in favor of "self-centered jerk," and "self-monitoring for attention" as opposed to "disinterested."
After all of that, I may have the opportunity to communicate with a family member or caregiver and have them sit in on our session to learn some common techniques and cueing hierarchies.
"I was used to unlimited services with these folks, and brain injuries in Michigan and brain injuries in North Dakota are the same, after all. "It's more of an insurance policy issue versus a state issue. I don’t want readers to think North Dakota isn’t trying to provide additional resources for folks. It’s just a work in progress. I’m also sure there are reasonings insurance companies have for the limited sessions they allow per year, but the truth is that they just aren’t enough. "So anyway, I was thinking about it and thought, ‘How do I make it work if I only get these folks for 30 sessions per year?' A year is a very long time. I decided I'm going to give my clients the biggest bang for their buck. I'm going to come to them, and everything will be based off their life." How does the cost compare? What's the catch, as far as how your clients pay for all these extra sessions and more customized care? Pinnow: “They don’t. That’s the thing. I primarily bill through insurance. If somebody’s wanting to add more sessions and do private pay, we’re going to try to take a look at the treatment plan. Because I want
to avoid additional costs for my clients. But we stretch their sessions so they're longer. “I see them for about twice as long, and we also eventually decrease the amount of sessions they need each week to try to stretch them to the end of the year. “So let’s say I start seeing somebody twice a week. Eventually, I would like their family involvement to increase to the point where they don’t need me anymore. The goal is for them to not need me." TAKE
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To learn more about brain injuries and an organization helping to increase awareness about them at the state level:
North Dakota Brain Injury Network ndbin.org 1-855-866-1884 info@ndbin.org
DeAnna Pinnow, CCC-SLP Licensed Speech Language Pathologist About You Rehabilitation Services aboutyourehabilitation.com 701-721-9002 25
By Nate Mickelberg & Sam Gust | Photos by Paul Flessland
ive 5 THINGS
You Might Not Know
About YPN By Sam Gust
Founded more than a decade ago, the FMWF Chamber of Commerce's Young Professionals Network (YPN) is the area's premier networking organization for young professionals to engage, connect and develop alongside one another. Maybe you've heard of it, but YPN Director Samantha Gust bets she can still surprise you. She came up with five things you might not know about the network.
Sam Gust Director YPN
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ne
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1 2 We are a diverse group of young people.
While the average age of our members is between 21-35, we don’t have an age limit on who can participate (except for being 21 or older). Additionally, our organization is for those working across all industries and at all levels of experience— service, financial, nonprofit, construction, entrepreneurs, technology, healthcare, education. You name it, and we have members from that industry.
You get out of YPN what you put in.
We have at least one event happening each month, and so whether you’re looking to attend only a few events a year or you want to actually get involved on the planning side of things through one of our four committees, YPN can be suited to your needs.
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It’s a non-intimidating introduction to the area business community.
For those looking to gains skills early in their careers, YPN is perfect. By being an active member of YPN, you get to interact with like-minded individuals who are also just starting their professional career path. It’s a great way to work on networking, gain board and committee experience, and help develop important professionals skills before taking high-level positions that require more experience.
We are, by far, the largest organization for young professionals in our region.
From our inception 13 years ago, YPN has been the region's premier businesscentric organization for young professionals. With more than 350 members, it’s clear that we hold an important place in our community.
There’s something for everyone.
Maybe you’re just looking to grow your network, maybe you want to broaden your professional skill set or maybe you want to get to know the place you call home on a more personal level. Either way, YPN offers something for everyone. We plan social events, educational and skillbuilding sessions, volunteer opportunities and everything in between to help cultivate our regions young professionals.
YPN Member Benefits + Free attendance to "Off the Clock" networking socials (11 free events) + A monthly newsletter highlighting all events—to keep you in the know + Discounted member fees for all other events + Opportunity to be profiled as the "One to Watch" and "YP of the Year"
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to watch The "One to Watch" award is given to a Young Professionals Network (YPN) member who "goes above and beyond, not only within their place of employment but also within the organization and the community as a whole," as the website states.
Where it was previously a monthly award, YPN decided a couple months ago to revamp the nomination and selection process and, as Gust puts it, make it less watered down. "Maybe it’s a Millennial thing, but we don’t want this to just be a 'meh' award," she says, adding that the
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award will now only be given out quarterly and that nominations have to come from a colleague—whether it's a supervisor, coworker or a fellow board member. "We really want it to hold some importance and some value, and what better way than asking the people who are working directly with someone every single day?"
Selected from roughly 35 nominees, Capital Credit Union's Eric Miller was selected as the first recipient of the new "One to Watch." Keep an eye out going forward, as each quarter we will be featuring the winner of the award in Fargo INC!
MARCH 2017
• From Mandan, N.D. • Graduated from NDSU in 2014 with a degree in agricultural economics • Works for Capital Credit Union as a mortgage loan officer and business development specialist • Prior to his time at Capital Credit Union, worked for an ag robotics company in South Dakota • Joined YPN two years ago • Is active with not only YPN but also numerous other associations in town
“The goal is to create a brand that stands for fun, creativity and purpose—a set of values Millennials tend to identify with.” SCOTT GABRIELSON Founder, Oliver Cabell
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Meet Eric Miller YPN's "One to Watch"
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Quick Qs with Eric Miller
1) What made you decide to join YPN initially? Miller "While part of my job is to do home loans, the other part—as a business development specialist—is to go out into the community and cultivate relationships, whether it’s with realtors, builders, all kinds of industry professionals. "This allows me to bring feedback back to the company to help them understand and make decisions—whether it’s expansion or growth or different products or services.” "When I started the job, I hopped into YPN, FMAAR (Fargo-Moorhead Area Association of Realtors), HBA (Homebuilders Association - Fargo) and a couple other organizations—mainly to start networking and finding people. "I knew a few people who were already a part of the YPN, and I knew it was going to be an avenue I could go down where I could start making some life-long connections and be able to actually grow in my career. I try to keep the schedule pretty full."
2) What’s your favorite aspect of the program? Miller “It's, of course, always tough right away because you don’t know a lot of people starting out. But once you have a few of those connections, it’s 1) meeting the new people who are coming in and then 2) you’re able to start having the conversations with other people—whether they’re in your industry or at least your age demographic— and get more in depth about, ‘What things are you doing to help yourself grow in your career, personal life, things like that?' “It lets you start having higher quality and more depth to your conversations." 3) What does receiving a peernominated award like "One to Watch" mean to you? Miller “It's nice to be able to go to work and know that the people around you clearly enjoy having you there because they’re willing to nominate you. It makes you feel good that they’re recognizing what you’re doing, but, of course, in the end, it is a team effort.”
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If you're interested in joining YPN or just want to learn more: Sam Gust Director Young Professionals Network (YPN) sgust@fmwfchamber.com fmwfchamber.com/YPN To nominate someone for the YPN's "One to Watch" award, visit: fmwfchamber.com/YPN/onetowatch.php
Dan Hicks Commercial Agent Property Resources Group
COMMERCIAL REAL ESTATE CORNER with DAN HICKS 30
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INVESTMENT REAL ESTATE: NOI & CASH FLOW BY Dan Hicks PHOTO BY Paul Flessland
W
hile “cash flow” is probably a term most people have heard, the manner in which it is used can vary and is not always correct. It should mean: the amount of money left over after all expenses are paid, including the financing used to purchase the property. At times, you will see a property advertised
as “cash-flowing” or “positive cash flow.” That may be true for the current owner, but it does not necessarily mean it will be true for a buyer. Even if it holds true for the buyer, it still does not always mean it is a good investment option. The question shouldn’t be, “Does it cash flow?” The question should be “How much does it cash flow?”
T
he primary number you need to analyze an investment property is the net operating income (NOI), which is calculated as follows:
Gross Scheduled Income - Vacancy and Credit Loss = Gross Operating Income Gross Scheduled Income – Operating Expenses = Net Operating Income The NOI is the income remaining after all expenses are paid. It is also the amount left to pay for the debt on the property. Among other things, the NOI can be used to determine cash flow, return on investment (ROI), market value and potential financing. The net operating income a seller is showing is not always pertinent to a buyer. A buyer should always take the time to recast the NOI to reflect how they plan to operate the property. Some of the factors to consider when adjusting the NOI to predict the properties performance during new ownership:
1) Vacancy – A property should always have vacancy factored in even if the property is currently 100 percent occupied. A bank and/or appraiser will normally use the greater of a five percent vacancy rate or the market vacancy rate. Expenses (that may change from owner to owner)
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2) Repairs & Maintenance (R&M) After viewing the property, a buyer should be able to tell if the seller has been keeping up with the R&M. If it appears items have been neglected, it likely indicates that you are going to have a higher R&M expense than the seller is showing.
The variance between a seller’s numbers and a buyer’s numbers is normal. It does not mean a seller is purposely inflating the numbers. It is likely the way the property is currently operating for them. It is also possible that a seller’s expenses are overstated due to inefficiencies, poor management or tax-reduction strategies.
3) Management – At times, owners will manage the property themselves and not have a line item expense for the cost of management. If a buyer plans on hiring management, this would be an additional expense to account for. Even if the buyers plan on managing the property themselves, they may consider adding this expense as their time is also worth something.
Once a buyer arrives at an NOI relevant to their ownership, they can calculate cash flow, ROI, determine value, and determine whether or not a bank will likely finance this property based on debt service coverage ratio (DSCR).
4) Real estate taxes - Buyers should consider what real estate taxes will be after the purchase. If the property is assessed lower than the sales price, real estate taxes will likely be increasing over the next few years as the county assessment catches up to the sales price.
Purchasing an investment property is often one of the largest ventures a person will make. It is extremely important to thoroughly evaluate the property prior to purchasing. Bankers, accountants, real estate agents, and other investors can be valuable resources in determining weather or not the investment is right for you.
Other missing expenses (items the seller is taking care of personally such as lawn, snow, etc.) 5) Reserve expenses - This is an estimated expense based on the future cost to replace items such as the roof, HVAC systems, parking lots, etc. Reserves are not always used in calculating a NOI. It's a relevant expense to consider, however, using it to determine a value somewhat depends on whether or not the comparable properties have reserves factored into their NOI.
MARCH 2017
The research done prior to purchasing a property will likely be the difference in losing or making money. TAKE
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Dan Hicks Commercial Agent Property Resources Group dan@prgcommercial.com 701-499-3911
“I think one of the reasons more women aren’t at the table is that they don’t ask." TONYA STENDE President, Dale Carnegie Training of ND
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Look for a future article to cover some valuation methods using cash flow, capitalization rate, ROI and DSCRs.
vote
YES
for Fargo Public Schools
By Craig Whitney ⸋ Photo by J. Alan Paul Photography
O
NE IMPORTANT PILLAR of any strong community is high-quality schools. Here, we’re successful in large part thanks to the innovative school districts we have in Fargo, Moorhead and West Fargo. All three of our school districts offer a high-caliber education, and we applaud the work that they do. But there is one issue we’re watching and on which we need your support. On March 7, there will be a very important vote coming that will preserve the funding level for the Fargo Public School system, and I urge all eligible voters to vote "yes" on this important issue.
We’ve heard time and time again from our members that they have a difficulty in attracting and retaining top talent at their organizations. In fact, at our recent Economic Outlook Forum, Starion Bank revealed the results of an economic survey that was distributed to Chamber members. The No. 1 thing at the top of the list for what may negatively impacting their businesses was the workforce shortage. On the other side of the workforce coin, we see students as our future workforce. Setting our students up with the skills they need to be successful is key to our success as a region. We need our students to be the most prepared they can be as they enter the labor market. Career and technical-education opportunities that are provided by the Fargo Public School District—in partnership with business and industry leaders— allow students to advance their future and gain an understanding of our workforce.
You may ask yourself why a Chamber of Commerce president is so supportive of the K-12 school systems. Let me share with you one important reason. One of the Chamber’s top priorities—as identified by our more than 2,100 member organizations— is workforce development. We simply cannot continue to flourish if we do not have highly qualified employees to fill Craig Whitney is the jobs.
president and CEO of the FMWF Chamber of Commerce.
The other thing to consider is that potential new community residents evaluate not only their employer opportunities but the community as a whole and what it has to offer.
Our K-12 public school systems offer exemplary education and opportunities. Class sizes are small, educators are qualified, and they are able to provide students with programs that match their interests and that will serve them later in life through STEM programs, arts and skill-training opportunities. Preserving the funding for Fargo Public Schools is vital to the continued success of the community, and it sends a message to potential residents that we care about education. Voting "yes" on March 7 will allow Fargo Public Schools to maintain its quality of education and, most importantly, will preserve a strong pillar in our community. Please consider voting "yes" on March 7 for continued excellence at Fargo Public Schools.
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FMWF Chamber of Commerce FMWFChamber.com 202 1st Ave. N, Moorhead 218-233-1100
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ith women projected to account for a more than 50 percent increase in total labor-force growth by 2018, it's more important than ever to develop essential leadership skills in young, female professionals. For the better part of the last decade, United Way of CassClay has led that effort locally with its 35 Under 35 Women's Leadership Program. The program, which focuses on goalsetting, communication, and public speaking, among others, has helped hundreds of FMWF women better themselves and their organizations. This year, for the first time, Fargo INC! and United Way have teamed up to present the class of 2017, as well as five 35 Under 35 alumnae who have gone on to assume a variety of leadership roles in the community. By Nate Mickelberg | Photos by J. Alan Paul Photography
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ABOUT
StrengthsFinder The 35 Under 35 curriculum focuses heavily on identifying and building upon an individual's strengths. To help to do that, the women take an online personal assessment called the Clifton Strengths Finder, the idea behind which is to focus on one's strengths as opposed to weaknesses. Throughout the article, accompanying each of the 35 women is the category in which they scored the highest.
Strategic Thinking 3
Janice Tweet Outreach Coordinator Epilepsy Foundation of Minnesota
Q: If you could have dinner with one female leader, who would it be and why? A: I would love to have dinner with Michelle Obama. Throughout her time as First Lady, Mrs. Obama served as a role model for people of all ages and backgrounds. She is a strong and confident woman who exemplifies grace, compassion and determination. She has also taken on many different roles throughout her life. She is a wife, a mother and an advocate for many different issues. Even before she was in the spotlight, she worked in law, local government, and the nonprofit sector in positions that focused on improving communities and the lives of the people who comprise those communities. I find this dedication to service admirable and inspiring and believe that Mrs. Obama demonstrates how we can also work to help our neighbors and improve our communities.
Executing & Relationship Building 2
Rachel Thurs Market Placement Representative Great North Insurance Services
Q: What do you think is the biggest hurdle women have to overcome in the workplace? A: Often, it is ourselves. As women, we tend to be very calculated in our decisions and don’t take many risks. During my short time in the 35 Under 35 program, I’ve already learned that taking risks helps you grow and builds confidence. When you set goals, set some risky goals, but do it with purpose. We need to push ourselves to take more risks and we will be more successful in overcoming any hurdles we may have in the workplace.
Executing 3
Jenna Kirschmann
Housing Director Eventide Senior Living Communities Q: What does leadership mean to you? A: To me, leadership is doing the right thing day in and day out. A strong leader is one who gains the trust and respect of their team, supports and brings out the best in those around them, and relentlessly pursues significant goals through hard work. Leaders invest not only in their team but also in themselves because they know the importance and benefit of personal and professional growth. The best compliment I can receive is for someone to recognize that I am hard-working, motivated and not afraid to step in and help my team in any way needed for us to succeed together. That's leadership.
Relationship Building 2
Executing 3
Elisha Knaeble Heidi King Risk Management Advisor Blue Cross Blue Shield of North Dakota
Q: How do you think this program will help you improve in your current role? A: This program has allowed me to learn so much about myself. It has taught me different ways to communicate and work more closely with others who have a different learning or communication style than I do. It has given me the confidence to make a difference and has also taught me to push my boundaries, move outside my comfort zone and communicate my ideas.
Food Service Coordinator Minnesota State Community and Technical College - Moorhead Q: Why are programs like this important not just to the women who participate but to the larger community? A: Programs like 35 Under 35 cultivate relationships among leaders in a similar age group who may not have met otherwise. In groups like these we have the opportunity expand our knowledge, learn new skills and form lasting relationships. Using these talents and ideas, we can support each other and help our community at large.
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"I think I envisioned the program as something that would give me all the right answers. One thing I can tell you, though, is that while the program does not "give" you the answers, it does provide you the tools—and a fantastic group of supportive women—to help you find the answers you're looking for." How I apply the program to my career "Everyone's strengths lie in different areas. Learning to respect and appreciate the different strengths of team members and colleagues has been hugely impactful. I now have a better sense of how someone with different personality strengths than myself might need time to process, react or respond." Why I give back as a volunteer "Volunteering for the United Way has shown me that your impact in the world doesn't just stop after a few hours of volunteering. Many of the volunteer opportunities available have the fantastic benefit of providing long-term impact.
ALUMNA
Katie Aukland
Director of Clinic Operations Sanford Children’s 2015 Alumna
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orn and raised in Fargo, Aukland started working at Sanford in 2011 as an intern and worked her way up from there. In addition to her role as director of clinic operations, she serves on multiple boards in town, including Presentation Partners in Housing and the North Dakota chapter of the American College of Healthcare Executives. While her role varies greatly from day to day, she says she feels "blessed to work with one of the most talented, caring and dedicated teams around."
Why healthcare "I've always had a great respect for clinicians and caregivers but felt that my strengths aligned more with supporting the great work that our clinical teams provide. "Being given the opportunity to enter the realm of pediatrics has been so wonderful. Seeing the full spectrum of care and services that we can provide to patients from the time of their birth through their teen years and into adulthood is something very special. Growing with our patients and their families is a reward in itself." Expectations vs. reality "When I applied for 35 Under 35, I was most looking forward to diving into how I would discover what I wanted out of life—the path I was "supposed' to take.
Volunteering for the United Way has shown me that your impact in the world doesn't just stop after a few hours volunteering."
"Additionally, volunteer opportunities have led me to find additional connections in the community and other niches where I am able to work toward a mission I am passionate about. As an example, as a Community Impact Panel volunteer, I was connected with Presentation Partners in Housing. Building upon that initial connection, I am now a board member there and have supported this nonprofit for the past year and half—with a bright future ahead!" Understanding my strengths helps me better understand others "I'm strategic, a maximizer, futuristic, competitive and an achiever. After fully digging into my strengths, I became more aware of the strengths of others around me. "It began to be more noticeable to me when I realized someone may interpret information differently than me, need more time to reflect and respond, or have a different comfort level in new settings or experiences. With this understanding has come an appreciation of all the different strengths needed on a team and has allowed for great collaboration within our teams."
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Influencing & Strategic Thinking 2
Susan Lensch Communication Specialist John Deere Electronic Solutions
Q: Why is it important for employees to focus on their strengths? How does it impact their coworkers and team? A: When you’re stuck, focusing on the solution will get you further than focusing on the problem. The same is true for our skill development. Focusing on our strengths ultimately leads to more highly engaged employees and teams. We all need a healthy awareness of our gaps, but understanding our natural talents allows us to develop quicker, appreciate other’s strengths and improve performance.
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Relationship Building 3
Sarah Nikle
Financial Advisor Edward Jones Investments Q: Do you think the traits that are admired in men in the workplace are looked at as a negative in to women? A: This can occur with certain traits, but that perception is beginning to diminish. For example, being assertive as a woman can be perceived as aggressive, unappreciative and demanding. However, being assertive is starting to lose its gender bias as the focus is shifting more to effective communication. It comes down to how you communicate prior to and following that assertive moment. Are you compassionate? Do you have grit? Are you sincere? If you can answer "yes" to these, then your gender is no longer part of the conversation.
Relationship Building & Strategic Thinking 2
Michelle Draxten
Public Health Nutritionist Fargo Cass Public Health Q: What are the advantages of having such a wide variety of professionals who participate in the program? A: It's not only allowed me to learn more about these women as individuals and their distinctive roles within their organizations but has increased my awareness of the wonderful opportunities that exist for women in the community. The role of the dietitian, specifically, has transformed over the years and continues to evolve across various disciplines, and so it is exciting to participate in the program with a wide variety of professionals because you never know when the possibility of a unique collaboration may arise in the future.
Executing 3
Kaarin Remmich
Lead Customer Service Representative E.W. Wylie Q: You work at a company that is a leader in the trucking industry. What are some tips for success working in a maledominated industry? A: I was fortunate to have several amazing women mentor me in my career. From them, I learned to have confidence in myself and my abilities. They encouraged me to accept challenges and take risks. Growth happens outside of your comfort zone so confidence and courage have served me well. My advice for others is to find those people who will support and challenge you. Talk with them regularly and learn from them. Change will not happen overnight. Then, in turn, find other young women you can encourage and mentor.
Relationship Building & Strategic Thinking 2
Kate Tulibaski
Academic Advisor & Lecturer NDSU College of Business Q: What's your favorite part about your job? A: The part I like most about my job is helping students problem-solve and plan. Whether it’s helping them talk through finding the correct major; finding ways they can balance work, family, and school; or helping them develop ways to be more academically successful, I enjoy when they become an active part of that process and I can help them find a solution. I also love it when students see a plan they put together come to fruition. Overall, students are great at setting goals throughout their college careers and it is extremely gratifying when they realize that the work and commitment they put in has paid off.
Strategic Thinking 3
Tamar Elias
Fraud Process Excellence Analyst U.S. Bank Q: What unique perspectives do women bring to the table? A: During one of the sessions for 35 Under 35, we completed an activity about our personal brand. The number of women who included their ability to invest in others or to help others become the best version of themselves really stood out to me during that session. I believe focusing on the success of other individuals is based on building authentic relationships. Those relationships in turn build trust and open up lines of communication. When trust and communication exist, a leader gains the ability to assess a problem from multiple viewpoints and is then able to come up with the most comprehensive solution.
Influencing 3
Danna Rademacher
Sales & Social Media Representative Courts Plus Community Fitness Q: Why would you encourage others to take the time to identify their strengths through the StrengthsFinder exercise? A: When you know your strengths, you can take these into your workplace. You realize how you work, retain information and communicate. Someone may have the same strength as you but uses that strength in a different way. It also shows things you’re strong in, but a coworker may be stronger in another. This makes you realize how your team works together and why each person is essential to the team. It motivates you to keep improving and learn how to better understand others.
Executing/ Relationship Building 2
Jesika Jorgenson
Senior Talent Acquisition Specialist Discovery Benefits Q: It can be easy to feel lost in the shuffle at a big organization. How can someone still feel like they're making a difference among hundreds of employees? A: I think our core value of open communication makes a big difference in how an employee views his or her contributions. Company successes, goals, and challenges are shared regularly and employees are kept in the "why� when it comes to changes. While not everyone knows exactly what each position does in the company, we all know how our individual efforts are impacting the business.
Executing & Strategic Thinking 2
Kelsey Smith
Director of Human Resources Western State Bank Q: In what ways are you hoping the program makes you a better HR director? A: The mission of the 35 Under 35 Program directly aligns with what I do as a human resource director. As a human resource professional, I am dedicated to developing and strengthening the performance, potential and leadership of team members. This involves providing to them the resources and support they need to excel in their position while providing the vision and outlining the connection and impact they have on the overall goals and purpose of the company.
Influencing & Relationship Building 2
Ashley Dyste Business Development Manager Network Center
Q: What advice do you have for the next generation of female leaders? A: The advice I would give for the next generation of female leaders is to be bold. I want them to live a life outside their comfort zone, take chances and be uncomfortable. Many women before us have taken the initiative to clear a path for each of us to do great things in our communities. I would advise to never feel that you should hold back because you are a woman. If anything, confidence shows the strength in our ability to balance all that we do and do it well.
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children start learning these skills as young as possible. Leadership skills are not inborn but learned, and with any talent or skill, practice makes perfect. The importance of community involvement "It's important for our community to embrace diversity by getting more involved in programs and events so that they can learn more about it. P’s & Q’s encourages our community to become responsible, engaged citizens working toward creating important impacts that address issues facing our youth—to step out of their comfort zones and challenge themselves to do more." Why seeing me matters "It matters for young women of color to see visible role models like me doing good in the community because it gives them hope. I believe lots of women of color can relate to my story, and if they see me overcome obstacles and make a great impact, then so can they.
ALUMNA
Rachel Stone Founder P’s & Q’s Etiquette 2012 Alumna
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n 2006, Stone made history when she became the first African American woman to be crowned Mrs. North Dakota International. She has traveled from state to state sharing her message of living life with purpose. She currently works at Horizon Middle school in Moorhead and also holds a license in cosmetology. She has now started her own girls empowerment program called P's & Q's Etiquette, where she focuses on teaching girls leadership skills. In addition to teaching
students vocal and etiquette skills, she's a recording artist, professional model and youth leader. The daughter of a pastor, Stone says her strong faith in God and a passion for empowering girls is what drives her. Our nonprofit's mission "The mission of P’s & Q’s Etiquette is to greatly impact the lives of our young girls and women from all walks of life—with a big focus on minority youth. We want to empower and give them the necessary social and life skills needed to reach their greatest potential, manage daily activities, and face new situations, all with greater self confidence. "In an ever-changing, fast-paced world, success is determined by good choices. In what career choice are good manners not needed? With competition for spots in college and good jobs becoming increasingly tough to come by, it is crucial that our
We can be both happy and satisfied by taking the focus off of ourselves and placing it on giving and investing in the lives of others." 44
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"I want to give them a realistic picture of what success is. Yes, if we are determined, we can be successful no matter where we come from or who we are. Yes, we can be beautiful without becoming another music video girl. Yes, we can be both happy and satisfied by taking the focus off of ourselves and placing it on giving and investing in the lives of others." Why I applied to 35 Under 35 "When I applied for the program, I was at a crossroads in my life. I was already stepping out of my comfort zone but wanted to really launch out into the deep and learn how others were doing that. After going through the program, I realized that there was no magic potion. We were all like-minded women with fears and anxieties. Everyone can be touched by someone. With a plan of action, determination, and the support of each other, we would definitely accomplish our goals." Our greatest workplace hurdle "I think women are always in the position of having to prove themselves. We have to prove that we are capable or even worthy of a certain position. We have to be extra tough, so to speak, to show that we have the strength and ability to carry out certain assignments. That, to me, will always be a challenge for women, as we are always looked at as the weaker vessel compared to men."
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Executing 2
Katie Goehring Karn
Director of Massage Therapy & Assistant Director of Therapy Services Apex Physical Therapy & Wellness Center Q: Why is having a network of female support important? A: I've grown up with strong women in leadership roles my entire life. My grandmother was one of the first women ordained in the United Methodist Church, my mother worked tirelessly over four summers to get her masters degree and become the principal of a rural elementary school, and my sister started her own business. Strong, smart women empower more strong, smart women. I believe I can learn from and grow from other women and their experiences. Gaining perspective and knowledge can only help with future growth on my leadership journey.
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Relationship Building 4
Katie Morisch
Human Resources Manager Clinical Supplies Management Holdings Q: What role does leadership play in HR? A: I believe that human resources plays the role of modeling what good leadership should look like within a company and helps to develop the leadership capability in others. It may be through the actions we take, coaching someone through a situation or leading a group initiative. When we are able to motivate, engage and empower those in the company, a ripple effect happens and you start to see a positive change occur.
Executing 3
Liz Johnson
Forensic Accounting Manager Eide Bailly Q: What's the most rewarding part of your job? A: The most rewarding part of my job at Eide Bailly is identifying and understanding my clients’ challenges and the impact of fraud and embezzlement on their organization. I love being able to work with them to rectify the situation and facilitate the process of trying to recover their stolen funds.
Relationship Building & Strategic Thinking 2
Casey Steele
Owner Square One Rental Kitchen & Love in the Oven Bakery Q: Your company suffered a devastating fire last year. Was there a silver lining you took from the experience? A: The fire changed many aspects of my business and myself. The business I had spent more than three years building had been destroyed in a matter of hours. The support from our community was heartwarming and overwhelmingly positive and reassured me that what we were doing was something that was appreciated and enjoyed by others. From the experience of rebuilding, I’ve grown so much as a small business owner. I'm more focused than ever and am exploring the numerous ways we can serve our community while helping small business owners start up their foodbased businesses. I’ve gained additional confidence in my business and myself through this process and am forever grateful for the support.
Executing 3
Ashton Hansen Senior Recruiter Allegro Group
Q: What's the biggest advantage of working at a smaller company? A: Working for a small business allows you an opportunity to wear a lot of hats and gain exposure to multiple areas of the business. I feel more connected to the bottom line and can see an immediate impact on the business from the work I am doing. I love being a part of the growth initiative to build our company. Also, there is not a lot of red tape to go through when implementing an idea, process, or tool. We can make decisions fast.
difficult times or loss. All with one message: you matter. Small acts of kindness change lives. Simply knowing that you are valued and cared for—especially during challenging times—can be a great source of hope and comfort. It is in those moments that you realize the smallest gestures, like receiving a small bouquet, can mean so much." It was Kismet! "Acceptance into the 35 Under 35 program came at the precise moment in my journey to make Hope Blooms blossom. The remarkable women I’ve met through this program—combined with programming and strong female leaders in our community— gave me the courage to step outside of myself and do something to make a difference. "Christy Tehven, a fellow 35-er, helped me realize I could do this project just by simply starting. She continues to lift me up and support me every step of the way. I don’t know that I would have been brave enough to take the leap and create a project on my own if it weren’t for the confidence I gained through the program."
ALUMNA
Kelly Krenzel Founder Hope Blooms 2016 Alumna
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n her day job as a marketing and communications specialist for Hospice of the Red River Valley, Krenzel focuses on telling the hospice mission through those who have experienced it firsthand. "I'm truly moved by the small but beautiful moments I have witnessed among our patients, their families and staff," she says. Inspired by this work and with a bit of a green thumb and an incredible amount of compassion for others, Krenzel founded Hope Blooms, a flower recycling project
focused on spreading joy and happiness to those facing difficult times. Why I want to help hope bloom for those in need "Spreading joy and compassion is very much a part of who I am. In July 2016, I started a project called Hope Blooms to inspire hope, happiness and emotional healing through repurposed flowers. The idea for Hope Blooms was sparked by a similar project in Idaho and my love for my grandma. With the help of volunteers, Hope Blooms has created more than 1,000 bouquets for community members in need. "Hope Blooms repurposes donated flowers by rearranging them into individual, bedside bouquets and delivering them to those with long-term illnesses or in hospice care, people living in nursing homes or in assisted living, struggling mothers, and families facing
Be open to learning and speaking up because the best experiences can come from your ability to be vulnerable and unapologetically yourself."
Different backgrounds = richer experiences "While our individual experiences may have differed slightly, I felt as if myself and the others were one unit—a beautiful group of women whose lives now intertwined, giving us an opportunity to learn and grow together. "I love that everyone came from different backgrounds and offered something unique to the program and appreciate that we all had something special to give one another. One aspect of the program that really stood out to me was that these women were all seeking authentic connections. Even though everyone was busy with their own life and schedule, we found time to foster positive relationships outside of the regularly scheduled sessions." My advice to the next generation of female leaders "Be authentic and vulnerable. So many beautiful things can grow out of your ability to be open and exposed with others—even in the workplace. Some may see this as a weakness, but it’s not. It’s empowering to be yourself and allow others to be a part of that. If you don’t know something, ask. "Be open to learning and speaking up because the best experiences can come from your ability to be vulnerable and unapologetically yourself. Allowing myself to be vulnerable has helped me be my most authentic self."
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Executing 4
Nicole Collins
Optometrist Bergstrom Eye and Laser Clinic Q: What is something that most people don't know about the optometry profession? A: The optometry profession has seen a major demographic shift in recent years. Optometry was once a male-dominated field and now more than 65 percent of graduating optometrists are women.
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Relationship Building & Strategic Thinking 2
Influencing & Relationship Building 2
Influencing/ Strategic Thinking 2
Relationship Building & Strategic Thinking 2
Jamie Wepking
Leah Trontvet
Mandie Begin
Irina Sagert
Q: Why did you apply for 35 Under 35? A: I applied because I loved the mission behind it. This leadership program focuses on empowering women and helping women discover their best self. The idea of being surrounded by likeminded women made me excited. That kind of energy is contagious. Something I have personally been striving for is strengthening my own leadership skills and becoming the best version of myself. I knew this program would not only allow me to form lasting relationships but would also challenge my way of thinking. It would help me develop new perspectives and get outside of my comfort zone.
Q: You've worked in a variety of industries. How has that diversity of experience helped you in your current role? A: In all my previous positions, I have strived to learn from the leaders who came before me. I found myself learning what type of leader I aspired to be and also what type of leader I really did not want to be. The biggest thing I have taken away is that no matter what the industry, job knowledge can be learned. The harder things to learn are attitude and behaviors. I have found that focusing on helping others, communication, making sound decisions and being accountable have given me what I have needed to be successful in any position.
Q: What is a unique perspective you bring to your workplace? A: I have been in the US for 10 years and find that, no matter where I go, my views are somewhat different from the majority of people. Being that my original education was from a non-US university, I approach solving problems from a different angle. Working with people from different countries and backgrounds taught me the patience and understanding to know that if someone has a different opinion, it doesn’t mean it’s not valid. There is always value in an opposing point of view. The only way to see it, however, is to truly understand that point of view. This is how I usually approach a problem and that helps me look at it from a different angle, as well as identify and address flaws in my plan.
Assistant Director of Admissions Minnesota State University Moorhead Q: Working in admissions, you get to play an active role in helping young people pursue their dreams. What does that mean to you? A: Preparing for and attending college is a very formative and vulnerable time for students. Between leaving home, meeting new classmates and friends, and starting their college careers, so much is changing in their lives. Our prospective and current students look to us for support, stability and compassion. I’m incredibly lucky to be a part of a university that cares for students on an individual level, encouraging personal connections to help foster their success.
Site Coordinator YMCA of Cass and Clay Counties
Human Resources Manager Wanzek Construction
Financial Analyst Titan Machinery
The genetics of giving back "Quite simply, being active in the local entrepreneurial community is in our DNA. A lot of my teammates grew up in rural communities throughout North Dakota and Minnesota. We saw our parents, grandparents, aunts, uncles, cousins and teachers involved with their local communities. "I think it just feels natural for us to be involved. It's important to us because we've received a lot of support and grace from this community as we've grown Myriad. It's a privilege to be involved in our community and have the opportunity to give back."
ALUMNA
Camille Grade
Director of Sales & Marketing Myriad Mobile 2009 Alumna
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rade says she often jokes that she's made a career out of not really knowing what she wants to do when she grows up. "I've treated every job I've ever held, though, with the utmost respect while I've been entrusted to its care," she says. In charge of sales and marketing at Fargobased mobile-development company Myriad Mobile, she spends most of her days researching, writing, analyzing marketing stats, collaborating with teammates and
strategizing with the director team—"herding cats," as she puts it. Grade considers herself a very mission-driven person, and before joining the team at Myriad in early 2014, she spent time at several organizations in Fargo-Moorhead, including the FMWF Chamber of Commerce, Plains Art Museum and Prairie Public Broadcasting. Why our team reflects our clients "As a young(ish) leader in tech, I have had to work on making my voice heard. We know that tech has a stereotype of being a boys' club, but I think people would be surprised to see the diversity of our team. We know, without a doubt, that diversity makes us stronger. We work with a wide variety of clients so why shouldn't we have a wide variety of people on our team? We're building a solid team of good human beings who happen to love technology. I'm really proud of that."
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My biggest takeaway from the program "I vividly remember State of North Dakota COO Jodi Uecker talking about community involvement and how it can ebb and flow depending on what stage of life you are in. Right now I'm a little bit in ebb mode. I'm still involved with a lot of community activities but I'm trying to be more purposeful and proactive about where I spend my time. We have big goals for Myriad in 2017 so I need to make sure I'm allowing myself the energy and space to push Myriad forward and not come home on an empty tank. I want to be cognizant about who is getting the best parts of me. My 'yes, and' mentality is turning into more of a 'let me think about it first' mentality in 2017." Who I'd have dinner with "I'd love to be profound and give a really deep answer, but I really want to hang out with Tina Fey and Amy Poehler. Their books, "Bossypants" and "Yes Please," respectively, should be required reading material for every junior-high girl. "I come from a long line of funny people (I'm looking at you, Mom and Dad). Wit and humor are embedded in my DNA. Moments of levity have carried me through tough situations. I think that's what I like about Tina and Amy. They can be funny and strong at the same time." Give yourself a break "I'm a big fan of focusing on strengths. It's exhausting trying to overcome weaknesses, isn't it? I think we as women tend to be harder on ourselves about our weaknesses, too. We are our toughest critics. "What if we own our strengths AND our weaknesses? That's what we try to do in business. We sharpen our areas of strength and partner with others to help augment our weaknesses."
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Relationship Building 3
Sara Bakken Marketing Coordinator Flom Property Group Keller Williams Inspire Realty
Q: Why is it important for employees to focus on their strengths? How does it impact their coworkers and team? A: Our company works hard to feed into everyone's strengths and personality types in each role. Each position is developed and tasks are determined by who can do the work exceptionally and efficiently. I think this makes employees enjoy their jobs more and the flexibility allows for so much growth.
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Executing/ Strategic Thinking 2
Executing & Strategic Thinking 2
Karri Mitchell
Beth Althoff
Software Engineer Microsoft
Q: There's been a big push in recent years to get more young girls involved in programming and coding. What can we be doing to ensure that happens? A: Historically, girls have not stumbled into programming independently the way boys have. That’s why group programs such as Microsoft’s DigiGirlz program and the Girl Develop It workshops here in Fargo are such wonderful endeavors. These programs strive to avoid the temptation to girl-ify coding—making it pink and sparkly or simplifying it, which only reinforces the idea that traditional tech is for boys. Girls see through the superficiality.
DealerNET Communication Specialist Doosan-Bobcat Q: Why is it important to the area to have an international brand like Bobcat headquartered here? A: It not only provides jobs that have an impact across the globe but it also brings even more diversity to the FM area. I’ve enjoyed the opportunity to work with colleagues from Europe, Asia, and Latin America, and it's provided me unique challenges and the ability to learn about business concerns outside of my own point of reference.
Relationship Building & Strategic Thinking 2
Lisa Svaleson Herman Office Manager Turf Tamers
Q: What's the best piece of advice you've ever gotten? A: My parents have always been my greatest source of advice, and they truly live life by the words they preach. When I was young, they taught me to live by the Golden Rule and treat others how I would like to be treated. They expanded the rule and said, 'Act with kindness, compassion, truth, humility, and love, and you will always like the person looking back at you in the mirror.' I feel making the world a better place begins by looking the person in the mirror in the eye and believing that you matter and can make a difference.
Relationship Building 4
Natalie Murch HR Manager First State Bank of North Dakota
Q: What are some ways employees can ensure their thoughts, opinions, and, work are respected and valued in the workplace? A: By showing up and being present each and every day at work. This will get them further in the workplace than anything else. It shows that they are committed to the job, the company and the values that the company stands for. If they can do that, they will have success, no matter what the job or field is. An employer needs to know their employees are with them, not just putting in the time until the next paycheck.
1. Leadership development programs starting in school for women that span through high school and into college Our daughter is a sophomore at the University of Jamestown and is currently getting a minor in character and leadership. This wasn't even an option when I was in school. It's so exciting to see programs like this now offered in our schools and at our universities. 2. Leadership and mentoring on the job and formal programs for women The formal programs must include support in identifying oneself as a leader, not just understanding the fundamentals of leadership— programs like 35 Under 35 or leadership programs through your place of work. 3. Eliminate bias We need to continue to work to eliminate biases of all diverse populations, and this can be done through education of our work forces and communities.
ALUMNA
Sandi Piatz
Site Leader & Director - Fargo Campus Microsoft 2010 Alumna
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eginning her career at a startup partner of Great Plains Software, Piatz then went on to work for Microsoft, where she focused on business development and global-program management. After going back to school to earn an MBA, in 2007, she joined Eide Bailly in a technology-consulting capacity, eventually achieving partner. This past September, she rejoined the team at Microsoft as the director & site leader of Microsoft's Fargo campus. Active in the community as a volunteer, Piatz is also an avid runner—having completed two
full and 13 half marathons—and is currently pursuing her second master's through the University of Jamestown. It's all about STEM "There has been great attention toward STEM (science, technology, engineering and math) education for women, and we have seen positive trends for women holding STEM jobs. However, studies have shown that women have tended to gravitate toward the science and medical professions versus mathematics and computer technology. "Ultimately, we need to make greater advancements and efforts to educate women at a young age of the career opportunities for them in math and computer science. In addition, we need to continue to drive STEM program in computer science into a young, female age group." How we get more women in leadership roles "I believe there are four core areas we need to focus on:
In the workplace, I think that we as women should prioritize to collaborate and cooperate versus compete with other women." 54
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4. Ensure we have a solid slate of candidates, which includes women in the candidate pool when hiring for these positions Statistics show that when you have a diverse slate and you work to eliminate the biases of hiring managers, you will, over time, see a more diverse population hired." How I still apply the program's lessons today "One piece of wisdom I took from 35 Under 35 that I apply to my current role is the great value in community. 35 Under 35 is a leadership program where leaders are developed and grown by, for and within a community. "That sense of community is something that I have carried into my work life. It's something we can leverage as we build leaders and a sense of community within our organization and as we as leaders continue to build the community we live in." Collaborate & cooperate "In the workplace, I think that we as women should prioritize to collaborate and cooperate versus compete with other women. It's scientifically proven that when businesses have an unhealthily competitive workplace, it kills the internal culture. "We need to support and build on each other’s brilliance. We need to choose to collaborate and cooperate with other women and raise each other up, and we will be more successful in the long-term. “Forget the Pecking Order at Work” is a great TED talk on the topic that I'd recommend. It really gets to the heart of the value of collaboration."
Executing 3
Yulia Murzaeva Audit Manager Widmer Roel
Q: What are some things companies can do to encourage and help the development of their female employees? A: The best thing that any employer could provide for its female staff is flexibility and opportunities for development regardless of a family situation or other commitments. So many determined and highly intelligent women are lost from the workforce because they don’t think they can succeed while focusing on their family. It's really important to be able to go to that doctor’s appointment for your kids or leave early for their school event and not feel guilty about missing work. It's critical to know that you won’t be passed over for a promotion or get lower pay in case you decide to have a baby.
Executing 3
Kelly Charbonneau Leadership & Succession Specialist Sanford Health
Q: For someone with "leadership" literally in their job title, why do you think it's still important to go through a leadership program? A: Leadership is action and example, not a title. We are responsible for our own growth and goals and when we recognize that and do something about it, others want to join in and be a part of it. Investing in your development role models that behavior and gives you a platform to empower others to do the same. Consider what your current behavior says about your thoughts on leadership and development when you’re trying to develop another.
Relationship Building 3
Lindsay Kaye Arbach
Owner Lindsay Kaye Photography Q: How have you been able to apply what you learned through the StrengthsFinder exercise to your daily life? A: One of my top strengths is Empathy and I’m using that to relate to my clients. I’m often alongside them for very intimate moments—wedding days and births, among others—and it’s important that I’m always paying attention to how they’re feeling. Another one of my strengths is Learner and I love that that one came up. I’m constantly learning and trying to grow my craft, my business and myself.
Strategic Thinking 2
Executing & Influencing 2
Renee Charon
Kalie Olson
Q: Why does the legal profession need more female voices? A: While the media may portray the legal profession as overrun with old, whitehaired, male attorneys, in recent years, there has been a shift from this more traditional model to one of greater inclusion. While I can’t speak for all women in the profession, I generally believe that female attorneys approach clients and cases asking about points of agreement that can be used as a starting point to resolve the larger issue. The women attorneys I have met are amazing at bringing people together and presenting alternative resolutions to complex problems.
Q: How important do you think mentorship—either in the office or outside of it—is to young, female professionals? A: An honest, constructive mentoring relationship is critical to the long-term success of any professional. Having a trusted external voice to help you see your journey from a different viewpoint offers a unique perspective as you make decisions both professionally and personally. It is not required that your mentor have significant experience in your specific field. The main requirements should be that they are invested in both your personal development and long-term success and will provide honest feedback to improve your self-awareness.
Staff Attorney Legal Services of Northwest Minnesota
Vice President Integreon Managed Solutions
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TV TIMEOUT PANELISTS (from left to right)
Bill Lempe Content Strategy Director at H2M & Owner of Lempe Creative Consulting Jodi Duncan President of Flint Group Jason Jacobson Creative Strategist at Sundog
Local television personality and event moderator Kristi Larson making her grand entrance to the Fargo Theatre
PHOTO RECAP
TV Timeout
E
veryone's a critic on Super Bowl Sunday.
The advertising industry's single-biggest night of the year is more or less a chance for tens of millions of people—the same people they're trying to woo— to decide which companies nailed it and which missed the mark entirely. This year, the American Advertising Federation of North Dakota decided to get in on the fun, hosting "TV Timeout" a few days after the big game. Featuring a panel of local creative leaders, it was a chance for young professionals, marketing enthusiasts, and pop-culture consumers alike to come together for a play-byplay critique of the best and worst commercials shown during football's marquee matchup.
By Nate Mickelberg Photos by J. Alan Paul Photography 56
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AAF-ND PRESIDENT MISSY KENEY ADDRESSES THE CROWD.
Max Kringen, founder and CEO of Tellwell, a local content and storytelling agency, enjoying the festivities (we think).
The room at the Fargo Theatre was packed for the American Advertising Federation of North Dakota's (AAF-ND) TV Timeout event on February 9.
JUST CHECKING IN!
We think it's safe to say that that one tickled panelist Jason Jacobson's funny bone...
Just a sampling of the roughly dozen spots that attendees watched, discussed and analyzed
BUSINESS
WISDOM
“Everyone from the janitor to the CEO needs to do their job and do it correctly. And by providing them the proper tools to do their job, it makes the whole company better." ANDREW KOEDAM Vice President, Wild l CRG
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BY Steve Dusek PHOTO BY Paul Flessland
WHAT’S YOUR DREAM Steve Dusek President & CEO Dakota Certified Development Corporation (CDC)
ll businesses start out as a dream—a hope, a vision, an intent to accomplish something. Whether that dream began as a child or was created out of happenstance, when someone decides to pursue that dream, amazing things can happen.
We see it every day at Dakota CDC, someone taking the steps to begin the journey of starting or growing a small business. It’s a journey that is not for the faint of heart, but for those who dare, it's one that is rewarding in ways that cannot be predicted at the beginning.
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It takes courage to step up and make the leap: The decision to leave a regular-paying job and turn a hobby into a real business. The decision to open a restaurant or retail storefront. The decision to hire employees. The decision to invest in technology or equipment to improve efficiency. The decision to purchase real estate to accommodate expanding business demand. No matter what the stage, the decision also usually requires a financial commitment and understanding of that impact on the future of the business. Often times, the financial literacy of business owners is an afterthought. How to manage an income statement or balance sheet seems like something that is only required of an accountant. Whether or not the business is able to make a profit or cash flow is something that is on a report printed from the bookkeeping system. A business plan and financial forecast? “I’ll get to that someday…” Fast forward to “someday” and you are making a big decision and need to figure out financing to support your startup or business growth. As you begin to seek out options for capital or financing, the first thing you will need to provide are the financials, forecasts and plans. And perhaps more importantly, you’ll need to be able to explain them. Whether you're seeking traditional bank financing or special programs specifically designed to benefit small businesses, having the right financing partner will help guide you in the right direction. When a local startup needed $5,000 to help
purchase inventory and equipment to open a new, authentic Mexican restaurant, the funds came through a unique, online funding platform that offered zero percent interest and a two-year term for repayment. With no interest expense, this borrower saved money that helped improve cash flow to help get his business operational. When a small, local retail store owner needed to purchase equipment to bring costly design services in house to reduce costs—as well as refinance some existing loans and reduce her monthly payments—a fixed-interest-rate
WHAT IS THE DAKOTA CDC?
Dakota CDC provides unique and creative financing packages for small businesses. They collaborate with lenders, economic-development professionals, and other partners to offer the SBA 504, USDA Rural Development IRP and other loan programs. For more than 30 years, they've have delivered more than $450 million in small-business loans—with total project financing impact of more than $1 billion.
A COUPLE WORDS OF WISDOM To those daring souls who venture out on the journey of owning a small business
1.
Take ownership for understanding the financials of your business. Enroll in a class, find a mentor, utilize the services of small-business advisory entities—such as the Small Business Administration (SBA), Small Business Development Centers (SBDC), SCORE business advisers and others.
2.
When you seek financing, explore options and ask questions—LOTS of questions. Give your dream its best chance for success.
loan with a longer term allowed the borrower to free up some cash flow for other business purposes. When a favorite, local bakery needed loans for expansion due to growing business demand, they found the most favorable terms with SBA 504 loans. This provided a lower down payment than traditional financing and also secured a below-market, fixed interest rate for the 20-year term of the loan on a portion of the project. With a lower down payment, the business avoided being cash strapped just to finance their expansions. Plus, they are saving on interest expense with a predictable payment for the term of the loan. When a local, fast-growing pizzeria needed financing to open additional locations, they looked for financing that would allow for buildout of leased spaces at reasonable terms. Using a combination of financing options, they have successfully managed their cash flow and business model during a fast growth phase, which can be the most challenging—especially in the food service industry.
These are all examples of borrowers who benefitted from working with financing partners who had the best interests of the businesses in mind. Often times, it takes creativity to put together a financing package that makes sense and doesn’t hamper the business in the long run. As with any other business decision, it is prudent to look at multiple options and visit with more than one institution to find the best deal for your business. TAKE
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Dakota Certified Development Corporation (CDC) dakotacdc.com 4133 30th Ave. S, Suite 100 Fargo 701-293-8892
EVENT PREVIEW Plains Art Museum’s
ART & BUSINESS BREAKFAST
Sandy Thompson Development Director Plains Art Museum
BY Nate Mickelberg PHOTOS BY J. Alan Paul Photography
Event Details
WHO: FMWF arts and Business communities WHAT: Art & Business Breakfast WHEN: • Breakfast #1 March 14 l 7:30 - 9 a.m. • Breakfast #2 July 11 l 7:30 - 9 a.m. • Breakfast #3 Nov. 14 l 7:30 - 9 a.m. WHERE: Plains Art Museum 704 1st Ave N, Fargo HOW MUCH: No Cost
W
hen you talk to a Fargo transplant, you can often barely get a word in before they start in on you about the weather (like you’re somehow responsible for it). Plains Art Museum Director of Development Sandy Thompson is a different breed, though, not only embracing the sub-zero temps but also a community that he says he’s quickly fallen for. “My wife and I moved to Moorhead seven months ago, and we’ve loved every minute of it” says Thompson, a life-long left coaster who spent 50 years of his life in California. “The people are so incredibly nice and genuine, and there’s no agenda attached to it.” One of the first big initiatives he’s undertaking at the Plains is to channel
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that benevolence—along with the FM community’s unique passion for both the arts and business—into a mutually beneficial relationship between the two sectors. “We put together this project as an introduction to the arts world for the business community,” says Thompson, who brought the idea for the Art & Business Breakfast with him from his previous role at the Rochester Arts Center in Rochester, Minn. “We want (the business community) to look at the arts world in a very different way—in a way that’s relationship-driven and begins to engender a culture of philanthropy. “Communities know how to give, but not very many communities know how to be truly philanthropic. We look at ROI quite differently.”
READ MORE
WHAT IT IS
T
The Art & Business Breakfast will be a thrice-yearly (with the right to add more to the calendar, if there’s enough interest) breakfast meeting open to the public and aimed at members of Fargo-Moorhead’s arts and business communities.
Whether you’re a financial analyst, the founder of a tech startup, or a sculptor, all are welcome to come and enjoy bagels, pastries, juice, and coffee, as well as an engaging presentation and some interactive activities. “The Art & Business Breakfast is looking for those mutually beneficial relationships
between arts and business,” Thompson says. “We’re going to be looking for those touch points and those intersections where we can support each other. “Many times, as arts organizations, we look at the business community and say, ‘Would you like to be a member? Here are the levels: $250, $500, $1,000. Here are a couple benefits. Thank you very much.’ It’s totally transactional. “The Art & Business Breakfast wants to look past that and find those intersections of: What can we learn from each other? “Sometimes we both have to be given real-life situations where that’s happening. It’s one thing to be cheerleading and say, ‘The business community needs to support the arts. The community would be better.’ That’s great, but we need to say how we can actually do that.”
4 Business & Arts
collaborations in other cities
1. The Milwaukee hotel Thompson: “There’s a hotel in Milwaukee that’s taken a room off their lobby. I believe it was a computer room, and they’ve turned it into an actual studio. So you can go paint watercolors, play around in clay, cut paper, do collage. “It’s open to the community, but it’s primarily open to their guests. And that’s just one example—simple and took a little bit of courage perhaps on the part of the organization to say, ‘We’re going to turn this space into a non-economic entity.’”
2. The St. Louis law firm Thompson: “There’s a law practice in St. Louis that wanted to teach its new attorneys to have a better presence in a courtroom situation, and so they teamed with a Shakespearean theatre. Now, attorneys are performing Shakespeare so that they learn that stage presence.”
3. The Pittsburgh factory Thompson: “There’s a factory in Pittsburgh that had some open space, which has now been turned into these sort of studios. An artist can bring their easel, set it up and actually paint inside the factory. These are just a few of these kinds of examples, but I think the business community needs to be shown that it can work.”
4. The St. Paul sidewalks Thompson: “It took a long time, but Public Art St. Paul finally got an artist on the city’s planning commission. Their desk is in the planning department, and they are part of the city’s planning process. And that person’s opinions and ideas are valued. “One of the solutions they came up with is they noticed that some of the sidewalks in the city were disintegrating. So what normally happens? Jackhammer it, pour new concrete, go away. But then they asked, ‘What if we inscribed poems in the replaced concrete?’ That project started and it’s taken off." 66
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WHY IT CAN WORK Thompson: “One thing that really attracted me to Fargo is the way the business community is structured here. “Rochester (Minn.), for example, is very vertical. And with Mayo Clinic bringing in $10.6 billion a year, why not? One-third of the population is related directly to working for Mayo, and if you expand that to families, it’s probably two-thirds of the city at one employer.* “Here in Fargo, though—much like the terrain—it’s very horizontal. It’s entrepreneurial, it’s risk-taking, and it’s not ‘Woe is me’ when the risk doesn’t work. It’s, ‘Oh, okay, that didn’t work. What did I learn?’
“One of the things I’m going to do with this project is engage the left brain, which is often seen as the business brain, and the right brain, which is seen as the creative side, and have each look to the other. “There are a lot of left-brain results, in terms of looking at statistical analysis of how many people attend and why, which the business community is going to love because it breaks it down into percentages. But it helps the arts community because we need to be marketing, we need to be promoting, we need to create programs that generate these higher-percentage returns on different ways to engage.”
“That makes me really enthusiastic about the business community and the support we’re already getting and that’s potentially out there. We’ve identified more than 370 businesses that we want to let know, at the very least, what we’re doing and try to find out if it’s a fit with what those organizations have as a mission with employees.
That makes me really enthusiastic about the business commmunity and the support we’re already getting and that’s potenitally out there.
When we did it in Rochester, at the very first meeting, we had 40 people attend. I got 88 ideas.
WHY THEY’RE DOING IT Thompson says that one of the main goals for the breakfasts is to get ideas from the business community about what exactly they want the program to be. “When we did it in Rochester,” he says, “at the very first meeting, we had 40 people attend. I got 88 ideas.” What he and his development staff then did was look at the commonalities among the ideas, broke them down, and figured out that what business attendees really wanted was for the arts community to give them a more concrete idea of how arts and business work together. “And we didn’t have to go far to find it,” Thompson says. “By the end of the first one, artists and businesspeople were talking about, ‘So, what is there in town that we could work together on? What are the challenges?’ And in the real world. Not just as an exercise. And we started looking at small groups of people getting together, including artists, to look at a problem, identify partnerships and create a program that would solve the problem.
“At 9 o’clock, when we were supposed to go, nobody left. And that’s when I went, ‘Okay, we have something here.’ What I noticed was people were actually talking to each other. They were actually having non-email conversations with each other about what they had just heard.”
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To learn more about the benefits of arts and business partnerships across the country, visit partnershipmovement.org
Patients and Doctors Can
Thrive in Private Practice in North Dakota BY Michael J. Noffze, D.D.S., M.D. PHOTOS BY Paul Flessland
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A
A caring, compassionate and competent environment is the desire of all patients seeking healthcare, and at the heart of this environment is the doctorpatient relationship.
In North Dakota, this relationship is further supported by the state’s unique ownership requirements for private healthcare practices. Essentially, the state requires that healthcare practices are owned by North Dakota-licensed providers. I have been privileged to be the owner of The Facial & Oral Surgery Center (TFAOSC) in Fargo with an outreach clinic in Jamestown, N.D., for nearly nine years. Throughout these years, I have been privileged to have incredible patients, an extraordinarily dedicated and caring staff, and a referral base that is very conscientious and supportive. I am truly grateful that I am part of the healthcare profession as an independent, private-practice surgeon. There are many benefits to private practice. I retain the flexibility to make quick decisions regarding patient treatment, the purchase of equipment and supplies and directing staff-training to ensure delivery of state-of-the-art care. I am relatively free of the red
tape that burdens larger medical practices. Ultimately, I have the luxury to provide the personal attention and time to each individual patient. In large practices—such as hospitals—decision-making regarding equipment, personnel, and even procedures can be very slow and often times committee-driven. This can lead to slow adaptation of the latest technologies. In my practice, if I identify a piece of equipment or new procedure that has been well-founded within the medical literature, I can easily adapt to that procedure with adequate training and minimal transitional time. These new procedures often help the patient recover more quickly, with less pain and ultimately with better results. There are times in the larger institutions that decisions regarding some of these issues are not even made by the healthcare providers but rather administrators or executives within the system. Furthermore, if I identify employee issues that
It's executive flexibility that's allowed me to quickly adapt and grow within my specialty. I was one of the first in the area to adopt an entirely digital workflow for removing failing teeth and replacing them with dental implants and temporary teeth on those implants in the same day. The digital dental impressions involved with this technique require none of the traditional goopy impression materials and decreases the time a patient has to endure treatment. This has significantly decreased surgical time for my patients and has provided predictably positive and lasting results. These changes have also resulted in fewer patient visits as compared to the more traditional techniques.
BUSINESS
WISDOM
MARCH 2017
Despite the advantage of independent medical practice, many physicians are seeking to be employed as opposed to owning own their practices. This trend is highlighted by a survey conducted by the Physicians Foundation, which reported
that 62 percent of physicians were in independent practices in 2008. However, by 2016, only 33 percent of the surveyed physicians were in independent practices. There are many reasons for this trend, but two factors seem to be at the center of this alarming decline. The red-tape burdens placed on medical practices are alarming, to say the least. With the implementation of the Affordable Care Act (ACA), new regulations numbering in the thousands of pages are timeconsuming and demoralizing for physicians. What's more is that, unfortunately, most of these regulations have not been shown to improve
“I go stand in line at the mall or Walmart and always ask myself, ‘How is what I’m working on important to these people?’ It’s the question that grilled me out of academia." ABDUR CHOWDHURY Former Chief Scientist, Twitter
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are problematic to the delivery of excellent patient care, I can take quick action to resolve these situations. At larger institutions, there are often layers of bureaucracy that need to be navigated in order to ensure appropriate staff-training or resolution of personnel issues. It is also true that, within a hospital, the physicians are often not able to choose the staff with whom they would prefer to work.
"Dentists, chiropractors, pharmacists and other licensed healthcare providers can thrive in private practice in the state." patient outcomes or increase the efficiency of the healthcare system. They have, however, resulted in significant increases in the time that doctors spend filling out paperwork and performing administrative functions—as opposed to directly taking care of patients. There have also been significant changes in reimbursement within the Medicaid and Medicare systems. Unfortunately, these reimbursement schemes significantly favor hospitals over private practices, with the hospitals receiving significantly greater reimbursement for exactly the same procedure that could be done in a privatepractice situation. As hospitals and large group practices can more readily absorb the impact of these changes, it has led many of my physician colleagues to seek employment at hospitals or much larger group practices and abandon private practice. This is unfortunate because the privatepractice model seemingly better supports the doctor-patient relationship. Though there are many challenges within medical practices, North Dakota’s requirement that healthcare practices be owned by the appropriately licensed providers
has buoyed the practices of other healthcare practitioners. Dentists, chiropractors, pharmacists and other licensed healthcare providers can thrive in private practice in the state. Having many smaller practices in these fields improves patient access to care. It also stimulates competition, which helps control prices and encourages innovation. The patients not only win on these accounts, but they are afforded many choices when it comes to selecting their healthcare. As I strive to provide a compassionate, caring, and competent environment for my patients, I realize the great professional satisfaction gained from owning an independent, private surgical practice. I am both privileged and proud to be part of the healthcare system in North Dakota, which has put the doctor-patient relationship at the center of healthcare, precisely where it belongs. TAKE
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The Facial & Oral Surgery Center (TFAOSC) tfaosc.com 300 Main Ave., Suite 201, Fargo 701-232-9565
What Fargo Business Owners Are
READING FISH!
A Proven Way to Boost Morale and Improve Results In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market— world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing today's work issues, including employee retention and burnout, with an engaging metaphor and an appealing message that applies to any sector of any organization, "Fish!" offers wisdom that is easy to grasp, instantly applicable, and profound—the hallmarks of a true classic.
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Whether you own a restaurant, manage a small team of Millennials, or just started an online clothing boutique, these are five essential books that Fargo business owners want you to add to your reading list.
ROCKET FUEL
The One Essential Combination That Will Get You More of What You Want from Your Business Visionaries have groundbreaking ideas. Integrators make those ideas a reality. This explosive combination is the key to getting everything you want out of your business. It worked for Disney. It worked for McDonald’s. It worked for Ford. It can work for you. From the author of the bestselling "Traction," "Rocket Fuel" details the integral roles of the Visionary and Integrator and explains how an effective relationship between the two can help your business thrive. Offering advice to help Visionaryminded and Integrator-minded individuals find one another, "Rocket Fuel" also features assessments so that you’re able to determine whether you’re a Visionary or an Integrator.
THE POWER OF YOUR SUBCONSCIOUS MIND
Unlock Your Master Key to Success In The Power of Your Subconscious Mind, Dr. Joseph Murphy gives you the tools you will need to unlock the awesome powers of your subconscious mind. You can improve your relationships, your finances, your physical well-being. Once you learn how to use this unbelievably powerful force, there is nothing you will not be able to accomplish. Join the millions of people who have already unlocked the power of their subconscious minds.
Book summaries from Amazon
WHY WE BUY
The Science of Shopping Revolutionary retail guru Paco Underhill is back with a completely revised edition of his classic, witty bestselling book on our ever-evolving consumer culture—full of fresh observations and important lessons from the cutting edge of retail such as Internet behemoths Amazon and iTunes, as well as the globalization of retail in the world’s emerging markets. "Why We Buy" is an essential guide that offers advice on how to keep your changing customers and entice new and eager ones.
QBQ!
The Question Behind the Question: Practicing Personal Accountability at Work and in Life "QBQ! The Question Behind the Question" addresses the most important issue in business and society today: personal accountability. The lack of personal accountability has resulted in an epidemic of blame, complaining and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?", "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?", "What can I contribute?" and "How can I make a difference?"
EVENT PREVIEW The Talent Advantage
GET ‘EM, LOVE ‘EM & KEEP ‘EM! Bethany Berkeley Performance Consultant Dale Carnegie of ND & MN
BY Nate Mickelberg PHOTOS BY Paul Flessland
Event Details
WHO: Dale Carnegie and Preference Employment Solutions WHAT: Training series aimed at HR professionals, marketing teams and C-suite leaders WHEN: • Tuesday, March 14, 8:30 - 10:30 a.m. • Tuesday, April 11, 8:30 - 10:30 a.m. • Tuesday, May 9, 8:30 - 10:30 a.m. WHERE: Eide Bailly 4310 17th Ave. S, Fargo WHY: To help your business w/ recruiting, engagement & retention HOW MUCH: 3 for $149, 2 for $99 or 1 for $49 74
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Heather Ostrowski Client Relations Manager Preference Employment Solutions
H
ave you noticed that your recruiting, engagement and retention efforts are not working like they used to? Here in North Dakota— with our 3 percent unemployment rate—our talent pool can often feel more like a puddle. Today’s efforts to attract and keep the right people on your team involve thinking differently and more creatively than your competition and collaborating with multiple departments.
We talked to two thought leaders on the subject, Bethany Berkely and Heather Ostrowski with Preference Employment Solutions, to learn more about their upcoming, three-part series, "The Talent Advantage: Get 'Em, Love 'Em & Keep 'Em." They’ll use current trends, research and processes that you can start using immediately to create your own talent advantage.
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[SESSION ONE]
GET ‘EM
SESSION OVERVIEW: + Gain an advantage from your competitors by focusing on your Employee Value Proposition (EVP). + Find talent in unusual places: internal recruitment, local and outside our community. + Unique ideas for attracting talent that get results
[SESSION TWO]
LOVE ‘EM SESSION OVERVIEW: + Employee-engagement trends and research + Social-employee networking + Maximize your engagement, from first impressions to onboarding.
OSTROWSKI: “We’re looking at how important the Employee Value Proposition is in attracting the right employees. The EVP is really what you offer along with your salary—your culture, how you’re connected to the community, how flexible you can be allowing for a work-life blend. The EVP is basically everything beyond that paycheck. “And then Kati Munion, with her HR background, is bringing to the table: How do you recruit from within? It’s creatively looking at the talent you already have with your existing people.”
During session two, you'll improve your engagement efforts through onboarding and maximizing efforts of your social employees. BERKELEY: "When it comes to engagement, it starts at the beginning—from the job description to the interview to the onboarding process. It's using the EVP effectively during these steps. If there is a misalignment anywhere during the attracting and recruiting process, the engagement and retention won't work either. "We'll talk about engagement trends and research during this session. We'll include all industries and all generations– this isn't just for Millennials. This about 2017 and our future. We'll discuss how crucial engagement is at the
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BERKELEY: “Yes, and then that helps with employee engagement. If you’re looking outside first and not giving your employees the opportunity to grow and advance, that can cause a negative culture. When people have the opportunities and they know that they’re going to be cultivated and their strengths are going to be utilized in different ways, then it’s an advantage to everyone. Plus, onboarding is expensive.”
BERKELEY: “What sets you apart?” OSTROWSKI: “Another thing we’ll touch on is the fact that different departments really need to come together, especially when they’re creating the messaging and trying to attract the right people. Leadership, HR, marketing, it’s all intertwined.”
OSTROWSKI: “The EVP in a nutshell is why would someone want to work for your company.”
beginning to help employees dive in, perform well and be a part of the company as a whole. "I'm hearing the community talking about the shift in the competitive advantage of the job-seeker. They are having multiple interviews with several strong companies and that makes it crucial that recruiters are not dragging their feet or responding quickly enough to keep them engaged during the interview process." OSTROWSKI: "It goes back to the EVP and the employer brand—considering what makes you unique as an organization and then leveraging your talent to help you spread the word on social media. Your engaged
Ostrowski, who was employed with Dale Carnegie for more than two years, says that as she transitioned to a client relations role at Preference, she was surprised at the similarity of conversations she was having with her new clients. “A hot topic in town right now is: How do we recruit?” Ostrowski says. “'How do we engage our people? How do we keep them?’ I hear this over and over again.
employees are a powerful voice, as they are 270 percent more likely to refer a friend to work for or with your company." BERKELEY: "That's a good point. And you will see many staggering statistics in our workshop that come from the research Dale Carnegie has done worldwide. In our research, we've also discovered the engagement driving factors: 1) Belief in senior leadership 2) Pride in the organization 3) Relationship with management"
“In trying to answer those questions, I’ve really been able to lean on the information and resources from Dale Carnegie, and so it seemed like a natural fit then to pair Preference—with all our clients and knowledge of the local business community—with the research and expertise of Dale Carnegie.” Berkeley adds that “The Talent Advantage” workshop really grew out of the two organizations
[SESSION THREE]
KEEP ‘EM SESSION OVERVIEW:
+ Learn what your employees really want from their careers. + Culture is not one-size-fits-all. Apply ideas to get and keep the right talent for your culture. + Hear best proven practices from a local panel of culture experts. OSTROWSKI: “We invest a lot of time and money in getting and loving our people, right? So keeping them is also definitely on the minds of most of our clients and something we talk about often. I think the third session is really going to grow a little organically from what we uncover in the first and second sessions. “We’re going to be doing a panel in that third session with people and companies who are really getting it right and have proven longevity:
ESOPs, nonprofits, we’ll have a representative from each area. And different industries, too. This isn’t just professional services. We’re going to focus on manufacturing, distribution, nonprofits, tech.” OSTROWSKI: “And if you’re not familiar with what a Dale Carnegie workshop looks like, it’s very engaging. You’re not listening to us up there. I always encourage people to come with their teams because it’s going to be great discussion." BERKELEY: “This isn’t a ‘Come sit down and watch a PowerPoint for two hours.’” This is designed to get out of your comfort zone a little bit. Be prepared to learn, stretch your brain and be flexible for the day. It will be concrete, it will be creative, and it will be solutions that people aren’t going to be able to look for and find online.”
TAKE
AC
#GetLoveKeep
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1) Brad Bolin - Pan-O-Gold 2) Holly Thingelstad - Integreon 3) Shannon Bock - CCRI 4) Mike Busch, Border States Electric 5) Ryan Fritz - Office Sign Company
To register: northdakota.dalecarnegie.com/events/ the-talent-advantage
“Another important thing to mention is that we’re really trying to capture both small and large companies—the small budget and large budget. When people go in and hear a culture talk, they often think, ‘I can’t do that. That doesn’t work for us. It’s not in our budget. Our people will think we’re crazy.’ And so we really want to appeal to everyone across the board.”
Dale Carnegie dalecarnegie.com 4310 17th Ave. S, Fargo 701-476-8734
BERKELEY: “Publicly traded companies,
To learn more about Dale Carnegie or Preference Employment Solutions and how they can help your business grow:
Preference Employment Solutions preferenceemploymentsolutions.com 2600 9th Ave. S, Fargo 701-293-6905
coming together to meet what they saw as an obvious local demand.
Heather alluded to, we were having very similar conversations.
“We came together as a team a few months ago and were trying to collaborate on ways to meet some of the community needs right now,” she says. “We know that it’s a really competitive environment to not only attract employees but then to keep them and sell your value. And as
“We’ve been around as an organization for more than 100 years and are always continuing to evolve and adapt to the changing needs of our community.”
BUSINESS EVENTS
CALENDAR
MARCH 2017
Wednesdays
1 MILLION CUPS
Wednesdays, 9:15 - 10:15 a.m. 1 Million Cups is a free, weekly national program designed to educate, engage and connect entrepreneurs. 1 Million Cups is based on the notion that meaningful connections are made over cups of coffee. 1 Million Cups Fargo is the local chapter of the event and is the record-holder for largest attendance. Each week, they feature men and women who are building their ideas, launching
MARCH 2017
Don't forget to bring a mug for the java from 20 Below Coffee! 1millioncups.com/fargo The Stage at Island Park 333 4th St. S, Fargo
March 7
MAYOR'S BLUE RIBBON COMMISSION ON ADDICTION Tuesday, March 7, 7:30 - 9 a.m.
The Mayor’s Blue Ribbon Commission on Addiction is a local initiative responding to the opioid crisis and the larger issue of addiction in the Fargo-Moorhead-West Fargo community. Formed this past fall, the commission recently presented emerging recommendations for drug-abuse prevention, early intervention, treatment and recovery. They have assembled an expert panel to provide perspectives specifically on the opioid crisis in our community. Panelists will present the magnitude of the problem, workplacebased early interventions, employerled recovery efforts and one parent’s heartbreaking story of loss. Don’t miss this chance to learn firsthand what some of our city leaders are doing to combat this serious issue for our community. Panelists include
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products and starting companies—with an emphasis on innovative technology. Some events begin with "Random Acts of Art," where they highlight the local arts scene through song, tap dance or mind-blowing yo-yo skills.
Mary Beth Traynor
#FMWFEggs Jessica Woitzel, HR Director at Solid Comfort; Darrin Tonsfeldt, Diversion Director – Behavioral Health and Financial Services at The Village Business Institute; Chris Myers, U.S. Attorney for the State of North Dakota; and Mary Beth Traynor. Registration (includes breakfast)
• $30 Chamber members, in advance • $35 Chamber members, at the door • $40 Non-members, in advance • $45 Non-members, at the door fmwfchamber.com Hilton Garden Inn 4351 17th Ave. S, Fargo
Darrin Tonsfeldt
Chris Myers
Jessica Woitzel
#FMWFTraining
Section 1
Section 2
MIXING THE RIGHT INGREDIENTS FOR A "BEST PLACE TO WORK" RECIPE Wednesday, March 8, 11:30 a.m. - 1 p.m.
March 7, 14 and 21 CERT TRAINING
Tuesday, March 7, 6 - 8 p.m. Tuesday, March 14, 6 - 8 p.m. Tuesday, March 21, 6 - 8 p.m.
Fargo Cass Public Health is excited to invite you to CERT Training starting February 22. CERT, or Community Emergency Response Team Training, is a program developed to better prepare citizens to become more resilient in case of a natural or man-made disaster in an all-hazard approach. Some of the topics will include: • Fire extinguisher use • Terrorism/active-shooter training • First aid • Disaster psychology • Search and rescue The CERT program will be a “passport”based system. There will be two to three training sessions a month to cover the nine total units with a disaster scenario exercise at the end of all the units. If you miss a training session, you can make it up and you do not have to attend the training units in order. Once you start the CERT program, you have two years to complete the training. There will be multiple times throughout the year that you can make up units that you missed. To register: tinyurl.com/cassclaycert tinyurl.com/cassclaycert Public Safety Building 4630 15th Ave. N, Fargo Please note: There will be three training sessions held March 8 at the Ramada. Each individual may only register for one session, but feel free to come in a group and split the trainings up: 1) Mixing the Right Ingredients for a "Best Place to Work" Recipe 2) Intellectual Property and Business Law Basics for Fast-growing Companies 3) Get a Grip! Six Keys to Getting What You Want from Your Company (next page)
From management and human resources to sales and admin, every role within an organization benefits from a great work culture. Is there a magic recipe for success? It starts with the desire to make a great place for employment. But the culture at every company is unique. Find out what elements are important and how to establish your own brand of great work culture at this training with Eric Newell, president of Stoneridge Software. What will you learn?
What elements go into great work culture How the definition of greatness and realistic offerings differs between organizations How to manage remote teams and the importance of good meetings Attendees will have the opportunity to view what has been successful at other companies, participate in an exercise to define what is important to them and participate in a Q&A. This training qualifies for two CPE credits for the ND CPA Society. About the Speaker Newell is the president and founder of Stoneridge Software, a Microsoft partner organization. In the three years since founding the company, he has led Stoneridge Software through explosive growth in team members, customers, services and product offerings. Registration (includes lunch)
• $27 Chamber members, in advance • $32 Chamber members, at the door • $40 Non-members, in advance • $45 Non-members, at the door fmwfchamber.com Ramada Plaza & Suites and Conference Center - Crystal I Room 1635 42nd St. S, Fargo
Eric Newell
Miguel Danielson
INTELLECTUAL PROPERTY AND BUSINESS LAW BASICS FOR FAST-GROWING COMPANIES Wednesday, March 8, 11:30 a.m. - 1 p.m.
Is your company’s intellectual property protected? Are you making the right strategic legal decisions to ensure your company’s continued growth and success? If you’re not sure or simply need a refresher on the different types of IP and business law, this Business Training is for you. Miguel Danielson and Patrick Dixon of Danielson Legal will present an overview of corporate and intellectual property law issues for fast-growing business owners. This will include explanations of limited liability protection and piercing the corporate veil—as well as an explanation of trademarks, patents and copyrights. Special attention will be paid to common legal issues affecting small business and other rapidly growing enterprise owners. This training qualifies for two CPE credits for the ND CPA Society. About the Speakers Miguel Danielson is the founder and a managing member of Danielson Legal and a veteran of two top law firms in Boston. He has formidable experience in a wide variety of intellectual property and transactional technology law matters. Danielson has served as primary outside trademark counsel to numerous publicly traded companies and has counseled dozens of companies of all sizes on all aspects of trademark portfolio development and strategy. Patrick Dixon is an attorney at Danielson Legal and whose practice concentrates in corporate and business law for emerging and technologyfocused companies. Dixon’s work includes mergers and acquisitions, business contracts, and corporate maintenance—as well as outside general counsel services. Registration (includes lunch)
• $27 Chamber members, in advance • $32 Chamber members, at the door • $40 Non-members, in advance • $45 Non-members, at the door fmwfchamber.com Ramada Plaza & Suites and Conference Center - Brahms Room 1635 42nd St. S, Fargo
Patrick Dixon
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Section 3
GET A GRIP! SIX KEYS TO GETTING WHAT YOU WANT FROM YOUR COMPANY Wednesday, March 8, 11:30 a.m. - 1 p.m.
Leaders: Do you want to look at your company in a whole new light? Learn to achieve better results by strengthening the “six key components” of a truly great organization at this training with Barry Gish, owner of Traction Planning. Those looking for a silver bullet or the next “flavor of the month” need not attend. Here, you will be introduced to a complete set of simple and practical tools you can use to run a better operation, as developed in Gino Wickman's best-selling book, “Traction.” Learn how to do more of what you do best by building healthy teams and organizations. At the conclusion of this workshop, you will walk away with a set of simple, practical tools that you and your leadership team will use immediately to focus on priorities, get clear on issues and gain traction together as a healthier leadership team.
March 9 5:01
Thursday, March 9, 5:01 - 7 p.m.
Join the American Advertising Federation of North Dakota at 5:01 p.m. for this fun networking event at Forum Communications Printing! Guests will have the opportunity to tour office spaces, network and enjoy refreshments with good company. Register on the AAF-ND's website. Students and professionals alike are welcome. This is a free event. aaf-nd.org/events Forum Communications Printing 4601 16th Ave. N, Fargo
This training qualifies for two CPE credits for the ND CPA Society. About the Speaker Gish, a certified EOS Implementer, is a proven professional in helping leadership teams get what they want from their organization for more than three decades. Gish has a unique ability to understand the challenges of leadership and management and is well acquainted with what it takes to run an organization. He has held positions with IBM and RSM McGladrey at a national level, as well as various regional firms. He has served as president, COO, vice president of planning and development, vice president of development, consulting manager and sales representative with industry-leading companies. Registration (includes lunch)
$27 Chamber members, in advance $32 Chamber members, at the door $40 Non-members, in advance $45 Non-members, at the door fmwfchamber.com Ramada Plaza & Suites and Conference Center - Bach Room
1635 42nd St. S, Fargo
Barry Gish
March 22 and 23 INTERNATIONAL SUGARBEET INSTITUTE Wednesday, March 22, 9 a.m. - 5 p.m. Thursday, March 23, 9 a.m. - 3 p.m.
The 55th International Sugarbeet Institute brings together sugar beet growers and allied industries. Admission is free. Parking is $5. fargodome.com FargoDome 1800 N. University Drive, Fargo
DOWN THE ROAD CHAMBERCHOICE AWARDS LUNCHEON Friday, May 19, noon - 1:30 p.m.
fmwfchamber.com Ramada Plaza & Suites and Conference Center 1635 42nd St. S, Fargo
CORPORATE CUP
Thursday, May 25, 3:15 - 8 p.m.
March 22 LEADING LADIES LUNCHEON
Wednesday, March 22, 11 a.m. - 1 p.m.
Invite your friends and join the ND Women's Business Center in this celebration of Women's History Month as they recognize the women of past, present and future in North Dakota—including you! This annual luncheon has another outstanding list of panelists to feature this
year and will announce them one at a time over the coming weeks. Don't wait to get your tickets, though, as this is always a sold out event! Cost is $35. Must register by March 15.
fmwfchamber.com Minnesota State University Moorhead (MSUM) 1104 7th Ave. S, Moorhead
news.prairiepublic.org/communitycalendar Holiday Inn 3803 13th Ave. S, Fargo
Wednesday, May 31 Thursday, June 1
DRONE FOCUS CONFERENCE
EmergingPrairie.com/DroneFocus-Conference Location TBD
MONTHLY MEETUPS* ··Bitcoin Meetup ··Cass-Clay Subcontractor Sales & Marketing Meetup ··Geek Meet FM ··Girl Develop It #FMWFWC
March 28 WOMEN LIVING A FAST-PACED LIFESTYLE: ARE YOU KEEPING UP? Tuesday, March 28, 3:30 - 5 p.m.
People in today’s society focus on living a fast-paced life, and women in particular seem to fall in line with all that it has to offer—multitasking, lists and busy-ness. Dr. Ann Burnett, professor and director of women and gender studies at NDSU, will talk about her research into the fast pace of life, what it means for women leaders and whether or not “keeping up” is such a good idea.
··Fargo 3D Printing Meetup ··Fargo Cashflow Game Night ··Fargo Entrepreneurship Meetup
About the Presenter Dr. Ann Burnett received her bachelor's degree from Colorado College, her master's from the University of Northern Colorado and her Ph.D. from the University of Utah. In addition to her interest in legal communication, Dr. Burnett also pursues research in interpersonal communication on how fast-paced lifestyles impact relationships. fmwfchamber.com Sanctuary Events Center 670 4th Ave. N, Fargo
··Fargo Virtual Reality Meetup ··Fargo-Moorhead Content Strategy ··The Fargo-Moorhead Real Estate Investing Meetup ··Master Networks – Fargo Business Referral Group ··Mobile Meetup Fargo ··Moorhead Entrepreneurship Meetup ··Prairie Dawg Drupal ··Red River Valley Big Data – Midwest Big Data Hub Meetup
Dr. Ann Burnett
*All meetups above (except Bitcoin Meetup) can be found at meetup. com/cities/us/58102. If interested in the Bitcoin Meetup, please contact alarson@myriadmobile.com
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Fargo INC!, Fargo Monthly and GoFargoJobs.com bring you a section dedicated to careers in Fargo-Moorhead Inside you'll find JOB SERVICE NORTH DAKOTA RESOURCES + TOP JOBS
R E E R CA R E D N I F
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There are 3,736 open jobs in Cass County. Here's how you can make sure one of these jobs is your next career. Job-searching can be a futile endeavor. While a simple Google search can return thousands of listings, Job Service North Dakota is an underutilized agency that offers a number of resources for both jobseekers and employers. By Andrew Jason
Job Service North Dakota
With a mission of adapting and assisting with the needs of an ever-changing work environment in the State of North Dakota, Job Service North Dakota assists individuals and businesses by offering the ability to search jobs and receive new training— offering job fairs, workshops and much more.
Individual Resources You'll be surprised to learn how many services are available through Job Service, but below is a listing of a few of the resources you can take part in right now:
Assistance with finding a job
Staff at the Fargo office are subject-matter experts on the area’s workforce opportunities and needs. The staff at the Fargo office can help direct job-seekers to possible job opportunities that fit their skills, experience and aspirations.
Resume writing & interview assistance
Through various services of Job Service ND, or just by stopping in and asking for help, the agency provides assistance with resumewriting and interviewing skills.
QUICK FACTS The Fargo region had more than
We're Hiring!
4,000
online job openings for the month of January. Occupation groups with the highest amount of openings: Healthcare Practitioners & Technical – 520 Office & Administrative Support – 412 Sales & Related – 332
Job Resources Training
Job Fairs
Check out these upcoming job fairs from local companies:
Sanford Health
Monday, March 6, 10 a.m. - noon Fargo Job Service Office 1350 32nd St. S, Fargo
Construction Job Fair
Tuesday, March 21, 4 - 6 p.m. Baymont Inn & Suites 3333 13th Ave. S, Fargo
Sanford Health
Monday, March 27, 10 a.m. - noon Fargo Job Service Office 1350 32nd St. S, Fargo
Sanford Health
Monday, April 10. 10 a.m. - 1 p.m. Fargo Job Service Office 1350 32nd St. S, Fargo
Sanford Health
Monday, April 24, 10 a.m. - 1 p.m. Fargo Job Service Office 1350 32nd St. S, Fargo
Job Service offers plenty of additional training opportunities. Below is a list of their various services. Go to jobsnd.com/individuals/ training for more information. ·· ·· ·· ··
On-the-job training Classroom training Youth employment and training Academic and occupational learning assistance ·· Leadership development ·· Preparation for further education ·· GED assistance ·· Tuition assistance ·· Vocational training
Veterans
As veterans themselves, the Veterans' Employment Team understands the many changes veterans experience in their transition from military to civilian life. Through Job Service, veterans and spouses of veterans receive access—on a priority of service basis—to the agency's services. The team is trained and ready to provide one-on-one assistance to help work through employment barriers.
FM Career Expo
Tuesday, April 25, 1:30 - 4:30 p.m. Ramada Plaza & Suites 1635 42nd St. S, Fargo
An average of
An average of
people visit the Fargo office every day for employment assistance
Average weekly wage in Fargo-Moorhead
200-300
$883
Job Resources
Business Resources Job Service ND isn't just for job-seekers, though. The agency offers a number of resources to employers, which range from recruitment help to tax credits.
Recruiting
Labor Market Information Did you know that wind turbine service technician is expected to be the one of the fastest growing occupation in FargoMoorhead in the next 10 years? You can find information like this and tons of other interesting and useful stats through the easy-to-use website.
ndworkforceintelligence.com
RU Ready ND If you're looking for a change of career but not sure what you want to do, you should consider ruready.nd.gov. This site will match your interests with a career. ruready.nd.gov
136,286
Number of people employed in Fargo-Moorhead
86
MARCH 2017
Staff at the Fargo office can assist local employers with recruiting employees through job postings and job fairs. The Fargo office can help employers become involved with large Fargo-Moorhead-area job fairs, and they also host company hiring events and job fairs at the Fargo office. Job Service also promotes employer job fairs that are held privately by employers.
Available Funding & Programs
Employers can visit the Fargo office to learn about available funding, training and programs for North Dakota employers. This funding ranges from offsetting training costs for workers and employees when a business is new to the state to compensation for onthe-job training for certain segments of the population.
Work Opportunity Tax Credit
This is a federal tax credit that's available to employers who hire and retain veterans and individuals from other target groups with significant barriers to employment. jobsnd.com/wotc
New Jobs Training
This program offers incentives to primary sector businesses that are creating new
18,375
Number of employees in healthcare and social assistance
employment opportunities through business expansion and relocation to the state by providing no-cost funding to help offset the cost of training new employees. There are two other organizations also located at the Fargo office:
Afro-American Development Association
This nonprofit works to alleviate poverty in new Americans in the FM area by promoting job opportunities, reducing the dependency on government benefits and contributing to the regional economic growth. aasaus.org
Cankdeska Cikana Community College - Next Steps Program II
This program is designed to assist individuals on temporary assistance for needy families and other low-income individuals with obtaining a certificate or license in a healthcare field. They may be able to help with tuition and fees, job placement, gas, and equipment and can help with training to be a CNA, phlebotomist, LPN, licensed social worker and more. littlehoop.edu/nextsteps.html TAKE
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About Job Service ND jobsnd.com Job Service also has an app for searching jobs. 1350 32nd St. S., Fargo
3.4%
Projected job growth in the chemical-manufacturing industry in Fargo-Moorhead
TOPJOBS Marketing/Advertising DIGITAL MARKETING SPECIALIST GRAPHIC DESIGNER Fargo The digital marketing specialist is responsible for promoting Essentia Health’s brand and strategic marketing priorities within the online arena through display, search and social media advertising, and relationship marketing.
IT OPPORTUNITIES Thief River Falls, MN Apply today to join Digi-Key’s innovative Information Technology (IT) team. From coding to project management, you will be tasked with keeping their internal systems running seamlessly by developing and improving systems to support their growing business needs. To apply, visit digikey.com/careers.
How do I apply? MARKETING COORDINATOR Fargo
SOFTWARE ENGINEER Fargo
The marketing coordinator at Obermiller Nelson Engineering will be responsible for creating and preparing proposals, as well as assembling for final delivery. This position is info also responsible for creation of marketing more at SPOTLIGHTMEDIAFARGO.COM materials such as business stationary, brochures, flyers, a quarterly newsletter and presentations.
Looking for talented, high-potential individuals who love solving complex engineering problems on a daily basis and take pride in building amazing things. Thrive as a professional and grow rapidly in a small-team startup environment with endless career-growth opportunities.
Spotlight Media SALES & MARKETING COORDINATOR How do I apply? Fargo The sales and marketing coordinator is responsible for developing and leading O'Day's marketing and businessdevelopment activities and will assist the sales manager with selling on different platforms such as print, digital at SPOTLIGHTMEDIAFARGO.COM and more social info media.
VP OF MARKETING TECHNOLOGY Fargo Responsible for aligning technology with marketing and business goals, helping to create an end-to-end integrated marketing ecosystem by serving as a liaison to IT, evaluating and choosing technology providers/partners and implementing web applications to drive businessconsumer growth.
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Technology Health Care
MARCH 2017
CLIENT CONSULTANT Fargo Guide clients through developing and implementing a strategic solution roadmap that impacts their business challenges in alignment with Sundog’s overall services and business model, while being an advocate for their client(s) and grow the clients’ portfolio within Sundog.
Construction Digital Strategy Intern (Paid) DIRECTOR OF Spotlight Media CONSTRUCTION West Fargo The director of construction's responsibilities include: implementing new resources and new revenue streams, evaluating operational processes and procedures, and assisting in developing strategies and implementation plans to improve and standardize all aspects of operations. gofargojobs.com
TOPJOBS Management How do I apply? ASSISTANT SITE MANAGER Fargo Goldmark strives to make a positive impact on the lives of others. An opportunity is available to serve those looking forinfo or living in apartment homes we manage. more at SPOTLIGHTMEDIAFARGO.COM We’re accepting applications for caring and dedicated candidates for full- and part-time positions with opportunities for advancement. To apply, visit goldmark.com/careers. Digital Strategy Intern (Paid)
Engineering PROJECT MANAGER Fargo The project manager is responsible for client relationship development, client relationship management, and more info at SPOTLIGHTMEDIAFARGO.COM project management, and includes the overall supervision of projects assigned to ensure that the project meets the scope, schedule, and budget.
Digital Strategy Intern (Paid)
BUSINESS PROGRAM MANAGER Fargo
How do I apply?& AUTOMATION CONTROLS TECHNICIAN Fargo
Seeking site program managers with experience in and understanding of site management for large locations for customer services and support. Act as the single advocate for each site, overseeing both FTE/staff-augmentation sites and outsourced supplier sites in the region.
Seeking an automation and controls technician to build, maintain, and program automated machines and equipment—such as programmable controllers—and to diagnose; and repair faulty mechanical, hydraulic, morereplace; info at SPOTLIGHTMEDIAFARGO.COM pneumatic, and electrical components of machines and equipment.
Sales Spotlight Media EDUCATION ACCOUNT How do I apply? EXECUTIVE (K-12) Fargo
This position will be responsible for Apple K-12 education accounts. The ideal candidate will possess a quantifiable record of success in education and/or technology sales info at SPOTLIGHTMEDIAFARGO.COM and more be a seasoned sales professional with experience selling at the senior/executive level.
Fargo, ND LEAD AVIATION ENGINEER How do I apply? Fargo Act as a team leader or project manager with complete responsibility for design and/or coordination, certification, management and client relations for engineering projects.
Digital Strategy Intern (Paid)
Agriculture
Spotlight RETAIL SALES Media REPRESENTATIVE How I apply? Westdo Fargo
Fargo, ND CEO Wahpeton, ND
Create the ultimate in-store experience and turn Verizon customers into lifelong fans with your sales expertise, love for technology and excellent customer-service skills. They want their customers to feel loyal and for Verizon to be their favorite and only technology provider.
How do I apply?
Currently seeking a CEO to join their joint venture. Responsible for defining and implementing seeding and tillage business strategy to maximize revenue, market share, and profitability growth while providing leadership on purchasing, manufacturing and engineering.
more info at SPOTLIGHTMEDIAFARGO.COM
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MARCH 2017
gofargojobs.com