INTELLIGENT MONITORING AND AUTOMATION SYSTEM The SLC8000 is like having an intelligent monitoring and automation system that’s connected to your network devices improving your security, performance and availability.
SOLVING YOUR OUT-OF-BAND MANAGEMENT CHALLENGES Just contact us and we would be happy to help spec up the perfect configuration for your individual requirements, we can even arrange a site visit with an engineer to help speed up the process and make sure you get the best configuration. Or simply test an SLC8000 live in your own network. Which brings us onto the next video about ordering your own personalised evaluation units. I’ll show you an easy way to get one shipped out to you.
CHAPTER 1
CHAPTER 2
Welcome And Overview
Who Are Alpha Micro?
CHAPTER 3
CHAPTER 4
Who Are Lantronix?
The SLC8000 Management Software
CHAPTER 5
CHAPTER 6
How Alpha Micro Can Help You
Testing and Evaluating
CHAPTER 7
CHAPTER 8
Project Pricing
Reliable Supply and Delivery
CHAPTER 9
WHAT NOW?
Bring In-band Productivity to your Out-of-band
WELCOME AND OVERVIEW CLICK TO WATCH THIS CHAPTER AS A VIDEO
YOUR OUT-OF-BAND MANAGEMENT E-BOOK GUIDE Hello and welcome to the Alpha Micro out-ofband console server eBook guide for the Lantronix SLC8000 console server. You will see that we’ve also converted each chapter into a short video for those of you who prefer to watch. Each chapter page has the main video showing, simply click on it to watch the video instead of reading. This guide is not intended to be a brochure, instead we wanted to create a guide that covered the main decision points and challenges that play an important role when it comes to purchasing your out-of-band solution and future proofing your IT equipment. When it comes to purchasing your out-of-band solution it’s not just about the hardware, it’s about the complete solution.
YOU NEED TO TRUST YOUR SUPPLIER... You need to trust the company manufacturing the equipment, the actual features and benefits of the console server and it’s configuration options. It’s important to be able to evaluate the product before purchasing, understand what support options are available and of course what price points can be achieved. That’s why we wanted to make this short guide so you can get to know who we are, why we have such a strong relationship with Lantronix, why the SLC8000 is the perfect out-of-band management choice for your company, and how you can test drive it live in your own environment. It’s all about getting the proof you need to make the right choice. Alpha Micro wants to help you feel secure in the knowledge that we know and understand the technology. We have local inventory and a support team that will be here for you each step of the way managing your expectations, from start to finish.
ALSO WE STRONGLY BELIEVE THAT... People buy from people, so at any point throughout this guide... Either give us a call or send us an email and we will be more than happy to help you with your specific requirements. And if you have a specific budget price in mind, then let’s discuss that and make sure you get what you need and hopefully save some money along the way. We look forward to connecting with you soon. Thank you and enjoy your eBook guide...
CLICK HERE TO FIND OUT MORE
WHO ARE ALPHA MICRO? CLICK TO WATCH THIS CHAPTER AS A VIDEO
WHO ARE ALPHA MICRO? Hello and welcome to Alpha Micro, we are an independent distributor who embraces the role of educator and IoT provider. We’re constantly working with our customers through engineering innovation and long term collaborating with design engineers on a project-by-project basis. By teaming up with manufacturers like Lantronix, we are constantly adapting to new IoT technologies. When it comes to “design based” distribution, we believe in making a difference. We put our customers first and exceed their expectations through proactive communication, unrivalled engineering services and attention to detail. Alpha Micro value client-focused relationships as a significant factor in the success of any out of band management challenge. Even though console managers allow you to access, manage and fix IT equipment issues remotely over modems, broadband connections or cellular networks, you still need to have a close business relationship with the company you purchase from. That’s why we work closely with our clients to deliver ground-breaking IoT solutions and provide services that transform the way you work.
WITH A WEALTH OF INDUSTRY EXPERIENCE... We are perfectly placed to support your business with our services that are tailored around your needs, to support you and help you achieve your required goals.
When you choose Alpha Micro as your strategic technology partner, we want it to be the start of a long and productive relationship. With over 25 years of extensive product knowledge and outstanding franchise relationships, we can recommend the perfect product for your individual requirements. Why look any further? Feel free to contact us or let us know how we can contact you.
WE APPRECIATE THAT YOUR... Out-of-band management isn’t as simple as just purchasing the console server itself, often there are many other factors to take into consideration. The good news is, we deliver on our promise by focussing our team solely on you, your business and your IT needs. We are dedicated to understanding how your business operates, what’s important to you, what your budget is and how your own unique requirements need to be met. So when you are ready, let’s talk.
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WHO ARE LANTRONIX? CLICK TO WATCH THIS CHAPTER AS A VIDEO
OVERVIEW OF LANTRONIX... Alpha Micro have represented Lantronix for over 15 years and also sell a large volume of their embedded solution for managed industrial wireless connectivity. Lantronix have been delivering robust connectivity and management solutions for the distributed IT infrastructure, data center, cloud, and IoT market for more than 25 years. Lantronix’s IoT solutions include the SGX 5150 external IoT device gateway, xPicoŽ 200 series of embedded IoT gateways, and the MACH10Ž Global Device Manager which provide secure, robust connectivity and device management for machines in a wide range of verticals from industrial to retail to medical and transportation. Lantronix innovative and state of the art IT infrastructure management solutions streamline remote management of network, server and power infrastructure in data center and remote branch offices, ensuring business continuity, and secure and reliable access.
They provide the option to integrate their own manufactured secondary cellular or wi-fi Out-of-band connection for the SLC8000 called the PremierWave XC. This is used as a primary wireless connection to act as a backup when an ethernet connection fails. When time is money, a wireless failover solution allows for secure, remote console Out-of-Band Management. OOBM to the console port of your primary router is a value-added layer to any distributed enterprise. A secondary secure path to the devices at remote locations is also another great idea if the primary network goes down thus minimizing disruption and downtime, ensuring business continuity and happy staff at remote locations.
IT ALSO REDUCES THE NEED FOR... Expensive truck rolls, on-site technical staff, and a safeguard for ‘four-nines’ network reliability. Even though your company is growing, it doesn’t necessarily mean your IT budget is. So no matter what your circumstance are, you need to keep your IT equipment up and running because your business depends on it. That’s why we would like to help you design the perfect out-of-band solution, our engineers can help with any questions you may have. Which
brings me onto the real reason why you are here today and that’s the SLC8000 advanced console manager that provides out-of-band remote management capability for data center or cloud infrastructure, ensuring highest network availability and uptime needed for mission critical IoT and IT applications.
In the next chapter I will walk you through the entire management software that comes bundled with the SLC8000, so you can know exactly what it does and if it’s going to be the right solution for you.
SLC 8000 is an out-of-band console manager that consolidates the hardware and software needed to control, monitor and manage networking and IT infrastructure. The SLC 8000 is available in two versions, Dual 1 Gb Ethernet or Dual 1 Gb SFP. SLC 8000 can manage any IT asset by connecting the asset’s console port (Serial or USB) to the RS232 Serial or USB I/O module ports. SLC 8000 can be configured from 8 ports up to 48 ports and allows for a mix of Serial and USB modules for flexibility. Pay as you grow and purchase extra modules as needed to scale with your network, or when connectivity interfaces change without an infrastructure overhaul. The SLC 8000 enables Network and IT Administrators to interact via the Command Line Interface (CLI) or Web User Interface (UI), making it easy to perform everyday tasks like (re) configuring, uploading firmware or rebooting.
For network outages, failures or malicious attacks (DDoS), SLC8000 enables remote out-of-band access to your network via Ethernet, Cellular (3.5 G and 4G LTE) and dial up. Connect remotely to your assets via client-less web browser and HTML5 technology. SLC8000 provides security features such as SSL and SSH for data encryption in addition to remote authentication, via TACACS+, Active Directory, LDAP, Kerberos or RADIUS. For added protection, SLC 8000 also includes firewall features to reject connection attempts or block ports and has NISTcertified AES encryption. The SLC 8000 is also FIPS 140-2 compliant for government and military applications.
SLC8000 MANAGEMENT TRUSTED BYSOFTWARE... FORTUNE 500 COMPANIES Hello and welcome to the SLC8000 Management FOR THEIR REMOTE INFRASTRUCTURE software walkthrough. MANAGEMENT NEEDS
YouManager? will see 7 short videos that step you through each Who Needs A Console of the main features, I will do a quick overview of each Managers, System and Network Administrators responsible feature for: so that you can save time trying to work it all out for yourself.
Network Connectivity & Remote
Operations & Management for a
Cloud & Data Centre
Multi-layered Data Security
Access for Multiple Locations
Multi-Vendor Infrastructure
Infrastructure
Technology & Unified Communications
WATCH VIDEO
SOME QUESTIONS TO CONSIDER.. What out-of-band Console Manager solution have you deployed to control, monitor and manage networking and IT infrastructure? In the event of a network outage/failure or malicious attack (DDoS), right now – what would you do? What network connectivity type or fabric are you currently using for your dedicated management, test and or production network? How are you remotely connecting to your management, test and/or production network? Do you need to adopt USB connectivity as you scale up to the latest generation of networking and infrastructure equipment? How do you currently manage the easy-toperform everyday tasks like reconfiguring, uploading firmware or rebooting both locally and remotely?
MANAGEMENT SOFTWARE CLICK TO WATCH THIS CHAPTER AS A VIDEO
SLC8000 MANAGEMENT SOFTWARE... Hello and welcome to the SLC8000 Management software walkthrough.
VIDEO 1: QUICK INTRODUCTION Once you’ve unpacked your SLC8000 unit and powered it up. You may have entered a fixed IP address on the front panel...
WATCH VIDEO
You will see 7 short videos that step you through each of the main features, I will do a quick overview of each feature so that you can save time trying to work it all out for yourself.
VIDEO 2: DEVICE PORT
We’re going to focus on connecting to the devices; I will explain how to set up the serial ports on the SLC to match...
WATCH VIDEO
SLC8000 MANAGEMENT SOFTWARE... Hello and welcome to the SLC8000 Management software walkthrough.
VIDEO 3: DEVICES Device Status shows you an overview of all the different ports you’ve got here, up to 48. It shows you the input/output...
WATCH VIDEO
You will see 7 short videos that step you through each of the main features, I will do a quick overview of each feature so that you can save time trying to work it all out for yourself.
VIDEO 4: MAINTENANCE
We’re going to focus on connecting to the devices; I will explain how to set up the serial ports on the SLC to match...
WATCH VIDEO
SLC8000 MANAGEMENT SOFTWARE... Hello and welcome to the SLC8000 Management software walkthrough.
VIDEO 5: NETWORK I’m just going to delve slightly deeper into some of the other settings. Let’s just click on the network tabs...
WATCH VIDEO
You will see 7 short videos that step you through each of the main features, I will do a quick overview of each feature so that you can save time trying to work it all out for yourself.
VIDEO 6: SERVICES
We’re going to focus on connecting to the devices; I will explain how to set up the serial ports on the SLC to match...
WATCH VIDEO
SLC8000 MANAGEMENT SOFTWARE... Hello and welcome to the SLC8000 Management software walkthrough.
You will see 7 short videos that step you through each of the main features, I will do a quick overview of each feature so that you can save time trying to work it all out for yourself.
VIDEO 7: USER AUTHENTICATION
I’d just like to talk through some of the authentication methods we have on the SLC. Obviously, if you log in and you... WATCH VIDEO
SLC8000 CONFIGURATION CLICK TO WATCH THIS CHAPTER AS A VIDEO
CONFIGURATION OPTIONS... Hello and welcome to the configuration options for the SLC8000. We are always helping our clients find the right solution that helps them save time and money! And that’s why we like the SLC8000, it has lots of options when it comes to its configuration. With it’s RJ45 and USB connectivity and user swappable I/O modules, upgrading, scaling or even mixing configurations is really easy. But even with all of this added flexibility, we like to keep it simple, so we hold 3 base models in our local inventory. We stock the 16, 32 and 48 port - RJ45 modules with dual power supply - we don’t see the point of having a single power supply that creates a single point of failure - that kind of defeats the purpose. If we do not have the exact combination that you require in our UK inventory, that’s not a problem because we are always receiving deliveries from Lantronix, allowing us to simply add your new specification to our orders and book in a speedy delivery.
3 EASY STEPS TO CONFIGURE:
1
Choose Base Unit SLC80082201S 8 Ports, RS-232 (RJ45), Dual AC Supply, Dual Gb Ethernet SLC80162201S 16 Ports, RS-232 (RJ45), Dual AC Supply, Dual Gb Ethernet SLC80322201S 32 Ports, RS-232 (RJ45), Dual AC Supply, Dual Gb Ethernet SLC80482201S 48 Ports, RS-232 (RJ45), Dual AC Supply, Dual Gb Ethernet Note : Dual SFP available upon request
2 3
Choose Extra I/O Modules FRUSB1601 16 Device Port USB I/O Module FRRJ451601 16 Device Port RJ45 I/O Module FR1ACPS01 100-240 VAC, Single Power Supply Module Note: Power cable not included
Choose Warranty Services & Accessories Add 2 years to standard hardware warranty (3 years) along with 24x7 Tech Support and Advanced Replacement for a total 5 years protection warranty.
GET YOUR PRE-CONFIGURED SLC8000... On average it normally takes between 7 to 14 days to get your pre-configured SLC8000 into the UK and shipped to your site. Obviously if we discuss your opportunity ahead of time, we notify Lantronix directly to get your pre-configured SLC8000 reserved and ready for faster shipping to help meet your expected timescale. Lantronix have a fantastic team in the US who are eager to support any opportunity and thanks to our close relationships, we can keep you informed every step of the way. So no matter if it’s RJ45 or USB connectivity or Integrated dual 1 Gb Ethernet or dual 1 Gb SFP fibre interface - we can help you with your Out-of-Band Management requirement.
SECURITY, PERFORMANCE AND AVAILABILITY The SLC8000 is like having an intelligent monitoring and automation system that’s connected to your network devices improving your security, performance and availability. Just contact us and we would be happy to help spec up the perfect configuration for your individual requirements, we can even arrange a site visit with an engineer to help speed up the process and make sure you get the best configuration. Or simply test an SLC8000 live in your own network. Which brings us onto the next chapter about ordering your own personalised evaluation unit. Click below to order your evaluation unit today:
CLICK HERE TO FIND OUT MORE
TESTING AND EVALUATING CLICK TO WATCH THIS CHAPTER AS A VIDEO
WE ALWAYS RECOMMEND TESTING... We always recommend testing the SLC8000 live in your own environment before making any final decisions. And that’s because network security is more critical than ever. The security features of the SLC8000 were very popular for customers in government and military, but we are selling more and more into enterprises who are finding they need similar functionality. You need to know that your network is locked down inside and out and you have to be able to prove it. With the average cost of a security breaches increasing yearly, you need a reliable out-of-band network security. The SLC 8000 provides security features such as SSL and SSH for data encryption in addition to remote authentication for integration with other systems already in place. For added protection, the SLC 8000 also includes firewall features to reject connection attempts or block ports and has NISTcertified AES encryption.
THE SLC 8000 ALSO SUPPORTS FIPS 140-2 certified mode for government and military applications. It’s sometimes easy to think that a console server is just a mindless tool but that couldn’t be further from the truth. Now the console server has become a proactive first line component, that’s attached to every device in your network - which means in the event of a network failure - it becomes a secure single access point for your entire network infrastructure. So if you don’t have a console server working 24/7 for you - then don’t hesitate a moment longer - contact us and we will ship one out for testing. We can even arrange for an engineer to accompany the delivery and instal it on your behalf.
We have included a form to fill out under this video, simply send us your details and we will contact you to arrange your free evaluation unit - today...
CLICK HERE TO FIND OUT MORE
Installation: With a 1U form factor, it fits into a standard 19 inch rack connecting to RS-232 and USB console ports of IT infrastructure equipment Easy access via a browser-based UI or CLI (command line interface)
PROJECT PRICING CLICK TO WATCH THIS CHAPTER AS A VIDEO
WE STRONGLY BELIEVE THAT... When it comes to choosing a console server, it needs to be an enterprise level solution. Because when your network goes down, you need it back up in the fastest possible time frame. The SLC8000 is truly an enterprise solution at a price point that allows it to be affordable. In today’s highly competitive global marketplace, you cannot afford lost productivity or lack of access to your information if your network infrastructure fails. In an ideal world, when stuff breaks somewhere, you want to know right away so that you can fix it before there is any loss of money or customer complaints. If you can’t connect to your IT equipment with a single click, then your business is at risk. There is no other solution that brings this level of productivity for managing your IT infrastructure over out-of-band networks. When it comes to pricing we protect you via a specific deal protection program that provides you with an instant level of added discount.
REGISTER YOUR OPPORTUNITY If we supply you with an evaluation unit and register your opportunity with Lantronix, the negotiation can even start at that point. Due to our long term relationship with Lantronix and the volume of business we do with them each year, we have the ability to negotiate on your behalf and make sure we all work together to help meet your budget requirements.
goals. So feel free to contact us at any time to provide you with a deal protection quote.
Outside of pricing the next most important factor is delivery timescale, so that’s why we feel it is necessary to hold We value our client-focused relationships inventory locally here in the UK. as a significant factor in supporting Click the orange button to download your business with our services that are your deal protection form or simply call tailored around your needs, to support us directly for special pricing. you and help you achieve your required
So let’s move onto the next chapter often the console server is the last piece of hardware ordered, therefore delivery timescale is critical. We understand this and make sure your orders are given the highest priority.
CLICK HERE TO REGISTER
RELIABLE SUPPLY AND DELIVERY CLICK TO WATCH THIS CHAPTER AS A VIDEO
EVERY PROJECT IS DIFFERENT But what they all have in common is the necessity to rely on the expected delivery dates and all of the associated resources. These resources can be the people, the materials and equipment that are required to complete the project. Careful planning is an essential component of managing projects, so that’s why we take your delivery very seriously. A key to managing delivery is effective communication. Every Alpha Micro person who plays a role in your project is completely aware of their respective roles. We understand that the successful delivery of your SLC8000 within your requested timeline can bring the project to a successful conclusion. Unfortunately, more and more companies are doing back to back ordering which puts a lot of added stress on the actual manufacturer, who is not set up for fast delivery timelines.
LANTRONIX DEPEND ON ALPHA MICRO Lantronix depend on companies like Alpha Micro to hold local inventory and that’s exactly what we do. We understand that it’s about managing your delivery expectations, from start to finish. Clearly stating how long any particular delivery will take from the moment you place your order. We will ensure you are well-informed because transparency is absolutely crucial to managing and building trust. While it can be nervewracking to inform you of a problem that might cause a longer than expected delivery time, it is more important to be realistic than set expectations that can’t be met. Our support teams will be there to help each step of the way. Alternatively, if we work closely together, we will order in inventory ahead of time and hold it in our warehouse for you. We will always make sure that Lantronix are fully aware of your quantity and expected delivery dates.
CLICK HERE TO DISCUSS YOUR DELIVERY
BRING IN-BAND PRODUCTIVITY CLICK TO WATCH THIS CHAPTER AS A VIDEO 9
BRING IN-BAND PRODUCTIVITY TO YOUR OUT-OF-BAND NETWORK This video is all about ConsoleFlow which is Lantronix’s on-premise and cloudhosted management software that provides centralized management and automated monitoring of all deployed Lantronix Console Managers and connected IT assets, along with real-time notifications, managed APIs and data visualization dashboards. The SLC8000 allows you to constantly monitor the health of your IT equipment, so if something breaks somewhere, you find out about it instantly. Which is why you need software that automates all of this for you. ConsoleFlow allows you to carry this automation in your pocket via
the ConsoleFlow mobile app. Lantronix ConsoleFlow is the software that aggregates all your Lantronix console managers and connected IT equipment into a centralized directory. You can find any console manager or IT equipment located anywhere
using a Google like instant search. Automated monitoring keeps an eye on everything that matters to you so that you don’t have to. You can connect to IT equipment with a single click.
9
WHEN YOU ARE READY TO... Roll an update or a fix, a few clicks are all it takes, whether it is for one device or a thousand. You can integrate ConsoleFlow into your existing workflows using its REST API’s. There is no other software that brings this level of productivity for managing your IT infrastructure over out-ofband networks. So if this sounds like something that you would like to test, simply let us know and we can arrange a free trial when we send you your SLC8000 evaluation unit out.
CLICK HERE TO FIND OUT MORE
9
WHAT NOW? CLICK TO WATCH THIS CHAPTER AS A VIDEO
THE SLC8000 OUT-OF-BAND CONSOLE SERVER I hope that you have found the content within this SLC8000 guide informative and picked up on the hint that we want to provide you with a full experience - we develop relationships and work together as a team. People buy from people, and we would like the opportunity to get to know more about your out-of-band requirements, your company and your overall project. We are an independent distributor with a wealth of industry experience, we are perfectly placed to support your out-of-band requirements and help you achieve your required project goals. We can provide you with an evaluation SLC8000 for testing, we can discuss pricing and we can meet your project expectations, from start to finish.
WHEN YOU CHOOSE ALPHA MICRO As your strategic technology partner, we want it to be the start of a long and productive relationship. With over 25 years of extensive product knowledge and outstanding franchise relationships, we can recommend the perfect product for your individual requirements. Why look any further? So thank you for your time and I encourage you to call us on 01256 851770 or click the button below to send us an email with your out-of-band console management requirements and a member of our team will be happy to help. We look forward to connecting soon.
Thank you‌
CLICK HERE TO CONTACT US NOW
INTELLIGENT MONITORING AND AUTOMATION SYSTEM The SLC8000 is like having an intelligent monitoring and automation system that’s connected to your network devices improving your security, performance and availability. Just contact us and we would be happy to help spec up the perfect configuration for your individual requirements, we can even arrange a site visit with an engineer to help speed up the process and make sure you get the best configuration.
THANK YOU
Or simply test an SLC8000 live in your own network. Which brings us onto the next video about ordering your own personalised evaluation units. I’ll show you an easy way to get one shipped out to you.