Implementation, monitoring and review Measuring success We will measure our performance against this Plan every year by reviewing the following factors:
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Implementation: Measure the number of strategies in this document that have been implemented by the beginning of the next review cycle.
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Streamlined internal processes: Measure time and cost savings of streamlined internal processes in conjunction with customer feedback including complaint and end user experience of new processes.
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Employee engagement, organisational culture and satisfaction with leadership: Collect and analyse data on these measures via the staff survey and compare to previous survey results.
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Learning and development: Audit the number of training modules circulated against staff participation for future comparison.
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Human resources: Measure and compare key performance indicators relating to human resources such as position vacancies, staff turnover, new recruits between review cycles (one year).
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Workforce succession: Assess the number of internal/external secondment, transfer and promotions within the review period.
Georges River Council // Workforce Management Plan 2021/22
