Glass News January 2022

BOOK FOR SPRING 2022 See page 47 for details

THE UK’S LEADING TRADE NEWSPAPER FOR WINDOWS, DOORS AND CONSERVATORIES

THE RIGHT PEOPLE READ GLASS NEWS Issue 130 | January 2022

SEE PAGE 36

HARDWARE

Suppliers to the home improvement market have given their resounding approval to a new campaign designed to raise some of the challenges faced by the fenestration industry.

Nine new companies have joined the founding 19 members of #unitedfront, taking the total number of firms adding their support to 28 and creating a collective voice that accounts for more than £600m of sales and over 5000 staff.

Bosses from Central Window Systems, Donwood Group, Double R Glass & Roofing Systems, Garnalex, Modplan, Oakland Glass, Roseview Windows, Saveheat Group and Thermoseal Group are the latest signatories to highlight issues that the sector is facing as it attempts to meet

the national appetite for doors, windows, roofing systems and glazing products.

The businesses, which are based across the UK and span all the different specialisms of the supply chain, clearly lay out three of the main challenges currently facing them, including disruption with materials, rising prices/energy costs and significant labour shortages due to the pandemic and Brexit.

They call for industry to show a #unitedfront of solidarity in that every supplier is weathering the same storm and that, by giving customers an understanding, they can quickly work together to provide solutions and get back to delivering continuity of supply.

“We have had such a fantastic response since we launched the campaign in October and the overwhelming reaction has been positive with suppliers in our sector,” explained Ryan Green, Managing Director of Clayton Glass.

Continued on page 4...

Read the letter on page 48.

IS !!

TH NTH MO

IS !!

TH NTH MO

#UNITEDFRONT RECEIVES A FURTHER BOOST WITH NINE NEW SUPPLIERS ADDING THEIR SUPPORT

SEE PAGE 54

G AWARDS REVIEW

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Improve Magazine targets homeowners across the U K a n d i s d e d i c a t e d t o o u r i n d u s t r y. We p r o m o t e companies who sell windows, doors, conservatories and garden rooms to homeowners and we do this via our lifestyle magazine through email and social media.

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Email: christina@improve-magazine.co.uk

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JANUARY 2022

The UK’s Leading Glass & Glazing Newspaper

A NEW YEAR AND, REGRETTABLY, MUCH OF THE SAME I thought that when writing my January edition of my Page 3 editorial we would be able to leave 2021 behind us and focus on the future.

No mention of pandemics or political misdeeds, just positivity about what 2022 holds for us. How wrong was I! Just like waiting for London buses, sure enough another raft of Covid variants and political transgressions all come along at the same time. Now we have Omicron although, from my school days, we seem to have missed a chunk of the Greek alphabet and jumped 10 perfectly good names, so goodness knows what the next variant will be called. And, of course, our elected parliamentary members are carrying on feathering their nests, ignoring their own rules and having a good time at our expense. It really does seem that it’s open season to do pretty much whatever you like if you can claim to be a politician of some sort, whereas as a member of the public you will be jumped on for flouting the rules and be made to pay for it, dearly.

Part of the problem appears to be the interpretation of the rules. In years gone by it seemed easier: ‘Thou shalt not…’ was pretty unambiguous. I have spoken with a number of industry stalwarts recently about whether they shut up shop at the first lockdown and, if so, how everything went when they restarted. One fabricator told the story of how, when the 80% furlough was on offer, half his people on the shopfloor took it as an opportunity for a pretty well paid holiday and opted to stay at home while the others carried on.

Indeed, one of those furloughed sought to cause problems by getting a friend, who happened to be a local plod, to call the owner and instructed him to close down immediately or he would come down to the factory and arrest him. As it happened, the owner contacted another policeman and asked if what he had been told was right? No, came the reply, the plod had no right of arrest and should never have contacted the owner and, if he

It seems that those in so-called responsible positions can make up their own rules much like Michael Masi who contrived, allegedly, to bend the rules to ensure that Lewis Hamilton failed to gain his record-breaking 8th Formula One World Championship. You can tell, I’m sure, that I’m not over keen on unfairness whether in the workplace or anywhere else in life!

I would plead that 2022 sees a return to honest endeavour and fair reward for all. Although many are looking at 2022 as a follow on to the boom times that we have enjoyed in our industry, others are, I think, being more realistic. The economy, generally, is in pretty good shape but price rises across the board will affect us all in some shape or form. We need to remember who are buying our windows, doors, bi-folds, lift ‘n’ slides, roofs et al.

Most people recognise the acceleration in house building as undoubtedly helping the boom but, when it comes to replacement windows and doors, and home improvements such as orangeries and conservatories, I suspect an analysis would show that the older age group with equity in their homes and savings in the bank are fuelling it just as much.

Of course, low interest rates are helping the family improve their homes but with a rapid rise in inflation and interest rates on the climb, this may well slow that down. Similarly, if interest rates increase those with savings may choose to sit on them and see them gain back what has been lost in recent years. The removal of the triple lock for us poor old pensioners such that we lose in real value terms will make us all consider whether to splash the cash in 2022.

Again, talking around the trade, while most are not despondent about the future, many see 2022 as being a return to normal business and therefore a return to competing for the business available.

What is important is maintaining the margin that is now being enjoyed and recognising that despite constant raw material price increases the buying public is not particularly phased by price increases to the end-user of around 10%. We offer quality products at very attractive prices – I trust I shan’t be writing this time next year about 2022 becoming yet another year of racing to the bottom on price.

Chris GOT SOMETHING TO SAY? Email Chris at: chris@glassnews.co.uk

CONTENTS 4 Front Page Story

liked, he could report the incident and the plod would be disciplined. Very decently the owner declined this opportunity and no more was heard about it.

Happy New Year: and let’s make it a Prosperous New Year for us all!

www.glassnews.co.uk | January 2022

December 2021 crossword solution:

4 Trade News 6 Face To Face 8 Opinion Piece 10 Trade News 12 Glass News Interview: Decalu

‘TIME OUT’WINNERS – DECEMBER! Sudoku: Mr P J Lowe, Kilmarnock, Ayrshire

14 Glass News Interview: FIT Show 16 Trade News 17 Glass News Interview: DGCOS 26 Cold Calling

Eye Spy: Mrs E Walsh, Gateshead, Tyne & Wear

28 A Window Into Aluminium

Spot the Difference: Cyril Greenwood, Wednesbury, West Midlands

42 What Door?

36 Hardware

Crossword: P Ballard, Huddersfield, W.Yorks Congratulations to all our winners! Good luck in this months Time Out pages!

46 Letters 50 Glass 50 Roofing 54 G Awards Review 60 Careers & Qualifications in Fenestration 62 Time Out! 63 Find A Supplier

@GlassnewsMag

Christina Shaw

/GlassNews

glassnews™ is a registered Trademark.

The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Carnall Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month

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FRONT PAGE STORY

TRADE NEWS

Continued from page 1...

Signatories to the letter, include:

“As soon as the letter landed, we received calls from colleagues, social media support and debate about how we could all work more collaboratively to help ease the supply chain issues as soon as possible.”

• Gary Morton – Central Window Systems

He continued: “Importantly, home improvement retailers were largely on board and said the letter and the national coverage we secured really helped to explain to their customers why there may be delays in the short-term.

“What #unitedfront has done has really opened up conversations that we may not have had before, and we’ve already got a new LinkedIn Group to encourage best practice sharing and an event is in the making for 2022.”

Tina Moorhouse and Amanda Falsey, joint Managing Directors of Oakland Glass in Dewsbury, added their support: “When we saw the initial letter, we knew we had to get involved, so immediately added our support to the original 19 signatories.

• Ryan Green – Clayton Glass • Greg Kane – Conservatory Outlet • Steven Williams – Consort

ENDURANCE ACHIEVE A ZERO LANDFILL MARK

• Jeff Hooson – Custom Glass • Dan Sullivan – DOORCO • Andrew Donnelly – Donwood Glass • Ian Sims – Double R Glass & Roofing Systems

OLD OR NEW, QUICKSLIDE PROVES ITS WORTH WITH TWO AWARDS

• Ryan Johnson – Emplas • Kevin Harvey – Future Products • Roger Hartshorne – Garnalex • Jeff Dunn – Glazerite UK Group • Mark Rowland – Lancashire Trade Frames • Roy Frost – Lister Window Systems • Heidi Sachs – Modplan • John Whalley – Nationwide Windows & Doors

“The sector has enjoyed some of the fastest growth we’ve ever seen, but this has been against a backdrop of global supply chain disruption and all of us are facing up to the same challenges.

• Paul Williams – Northern Express Glass

“We are doing everything we can to increase production and, by working together, we are already seeing improvements and making sure we deliver the home improvement products our customers are demanding.”

• Chris Cooke – Prefix Systems

"What #unitedfront has done has really opened up conversations that we may not have had before."

The UK’s Leading Glass & Glazing Newspaper

• Tina Moorhouse and Amanda Falsey – Oakland Glass • Jeff Walsh – Pearl Windows • Guy Hubble – Regalead • Mike Bygrave – Roseview Windows • Alex Gray – SaveHeat Group • Steve Jones – Sierra Windows • Steve Taylor – Solar Frame • Mike Parczuk – Sternfenster • Mark Hickox – Thermoseal Group • Sean Parnaby – West Port Timber Windows & Doors

After a period of implementing process change throughout the business, Endurance Doors have now achieved an audited zero landfill mark, working in partnership with waste processing specialist Ellgia.

With sustainability now high on the agenda for businesses across the industry and following the UN Climate Change Conference (COP26), consumers are increasingly socially conscious about their purchasing decisions and habits. This move by Endurance Doors will help reassure homeowners and is part of a wider sustainability programme that will be delivered during the course of 2022.

The process begins at the tipping stage with a manual inspection and sorting is then taken place to recover bulkier items including wood, card, plastics and metals etc. These items are removed and sent for processing into other materials and go through a mechanical sorting system including screening/sizing, air separation and use of magnets to recover any materials suitable for recycling or re-use.

Timber is reused into other wood products or for animal bedding, while the low-grade material is sent for biomass and plastics are re-processed after they have been granulated. Metals are shredded, melted and made into other grades of steel, while all card is reprocessed for packaging and paper-based applications, and is also used for animal bedding.

Any residual wastes that are not re-covered for re-use or recycling are further processed into RDF (Refuse Derived Fuel) or SRF (Solid Recovered Fuel) and sent to either cement kilns or to a local incineration plant, providing heat and power to nearby local communities and homes.

Stephen Nadin, managing director of Endurance Doors commented: ‘We’ve effectively saved over 21 tonnes of CO2 already this year through our waste management programme with Ellgia and have a continual improvement programme in place to improve this further in 2022. We’re a conscientious business that understands the importance of sustainability and the recycling policy is a fundamental part of our wider green agenda.’

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Brighouse-based PVC-U sash window manufacturer, Quickslide, has been recognised for its excellence in catering for both old and new applications with two industry awards.

Following its ‘Vertical Sliding Window Company of the Year’ win at the recent National Fenestration Awards (NFAs), the company’s flagship Legacy vertical sliding (VS) window has also scooped Professional Builder magazine’s ‘Top Product’ award.

Commenting on the accolades, Quickslide’s Chairman, Adrian Barraclough, said: “Winning these two awards demonstrates the versatility of our products in both contemporary and traditional settings.

While the NFA award celebrates our expertise in providing authentic heritage products, especially with regard to secondary replacements in listed buildings and Conservation Areas, recognition from Professional Builder also highlights the suitability of our Legacy VS for the new-build sector, where performance is crucial. When it comes to old and new buildings, we seem to have nailed it for both applications – and this duo of awards pays homage to that.”

Bringing together ‘period style’ and modern performance, Quickslide says the Legacy VS combines the elegance of traditional window design with high-functioning practicality, delivering numerous benefits, both in terms of fabrication and installation – and also for the end-user.

Near-invisible joints, run-through sash horns and a curvy ovolo frame shape are just a handful of the many clever details that work together to create what Quickslide says is ‘the most graceful and advanced sliding sash window on the market’.

For further information on the Endurance Solid and Secure composite door range, including the latest colours and finishes, please call the sales office on 01652 659259, visit https://endurancedoors.co.uk, or e-mail marketing@endurancedoors.co.uk.

With PVC-U sliding sash windows increasingly specified for contemporary premium building projects, Quickslide says the Legacy’s superior weather performance, various design options, colour choices and a stunning hardware range, underpinned by strength and security, ensure the product is well-suited to the latest new developments, as well as older, more traditional buildings.

You can also add to the Twitter following @EnduranceDoors.

www.quickslide.co.uk

January 2022 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

STEEL WINDOW ASSOCIATION

- FOR THE SPECIALISTS IN DOMESTIC AND COMMERCIAL REFURBISHMENT OF STEEL WINDOWS The UK-wide Steel Window Association members are the established, proven experts in the renovation and sympathetic refurbishment of steel windows and doors in both domestic and commercial premises; typically, those in listed buildings or properties in heritage and conservation areas.

One of the best qualities of a steel window or door is its longevity and this is where refurbishment and servicing are vitally important; this is where SWA members can help. Options range from a very basic ease and adjusting, where the windows and doors remain in-situ and are serviced, to a full in-situ overhaul involving significant paint removal and redecoration, where possible.

In a complete refurbishment, all the windows and doors are removed and taken to a factory environment for shot blasting, potentially galvanising, powder coating and servicing; then comes the reinstallation and reglazing.

There is also the possibility, especially in heritage situations, of maintaining the original aesthetic of the original window by hand painting and reglazing.

The refurbishment has improved centuries, and, today, clients can expect an upgrade in usability and security as well as both thermal and acoustic performance through glazing and sealant enhancements. In addition, the windows are significantly more aesthetically-pleasing.

For owners of buildings or houses within listed or conservation areas, or those who would like to preserve the history of their own property, refurbishment is an invaluable and satisfying option. With this level of refurbishment, the SWA offers the ability to recycle, reuse and renew.

On-site servicing includes servicing, easing and adjustment of opening windows and doors for good operation; replacing or using draught excluder, replacement of defective or missing ironmongery including hinges and pivots; removal of broken or cracked glazing; and replacement of lead lights.

NEW DEFINITIVE GUIDE TO COMPOSITE DOOR GLASS U P D A T E D

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On-site overhaul is as above but includes removal of visible surface paint; treatment of the visible steel substrate; tightening or replacement of coupled frame intersections and perimeter fixings; replacement of damaged weather seals; potential for upgrading of glass specifications; potential to modernise or refurbish existing ironmongery to include enhanced security; re-introduction of perimeter and window mastic seals; replacement of glazing beads, mastic and putty; and redecoration of painted surfaces.

Full off-site overhaul includes removal of existing frames, and possible temporary protection of apertures, shot blast to bare metal to remove all existing paint and priming material; fully recorded survey of necessary repairs and replacement section, hinges and couplings; full pre-treatment primer and re-painting of the steel sections to required specification; re-installation of frames to apertures, re-glazing with the possibility of thermal / acoustic upgrades; refurbishment and replacement of existing specialist glazing; application of new mastic and primary weather seals; and re-instatement of refurbished or new ironmonger.

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All designs are Document L & Q compliant Available in any thickness up to 52mm Call 0161 946 1164 to request your hard copy RegaLead Limited | Columbus House | Altrincham Road Sharston | Manchester | M22 9AF

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www.glassnews.co.uk | January 2022

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Paul Edwards Market Manager of the Door Industry, RegaLead Paul Edwards, Regalead’s Market Manager for the Door Industry, discusses his passion for cooking, his favourite sports and the journey to his current role after starting in the industry as a fresh faced 16-year-old.

IT’S ALL ABOUT YOU...

Where were you born and live currently?

I was born in Wythenshawe, South Manchester, where the business is based, and I still live local to the area.

Your education and the subject and activity in which you excelled I was educated at the local comprehensive about 2 miles down the road from RegaLead, which sadly no longer exists.

I really enjoyed sports and science as subjects, but I excelled in geography.

Your favourite sports or interests I am a huge Man City fan and a football fanatic, but honestly, I love most sports involving a ball. I also love walking with my four-legged companion to help burn off the excess red wine and chocolate. I am also a half decent cook and often supply the office with some of my homemade treats.

Something or someone that inspires you Vincent Kompany – ex Man City club captain who, for me, is the most determined, single minded and inspirational person, no matter what the odds are. He lifted everyone around him, something I try to replicate in my character each day.

The temptation you can’t resist Red wine and chocolate, as my waistline will inform you.

a clue at this stage of my life what I wanted to do, but 27 years later, after progressing through various sales roles at the company, here I am in my current role of Market Manager for the Door Industry.

The job you do in 25 words Simple, I nurture my accounts firstly by being totally customer focused, helping them grow through sound industry knowledge, combined with market leading products and innovation.

Your greatest achievement Easy, becoming a father of two children and watching them grow to be the young adults that they have become.

Professionally, I would say my biggest achievement would be growing our decorative door products side of the business to what it is today. When we started in this market, it was new territory for us, but it is now the biggest part of our business and in my role, I was leading this growth.

The mistake you’d like to correct Working too hard. My children have grown up now and you can’t get back the time you missed. They are only young once.

The talent you would like to enhance I find cooking very relaxing and regularly use it to unwind and relax after a hard day

Paul Edwards, bottom right, passing on his knowledge of decorative lead to the Regalead sales team

at the office. So, I’d love to be shown how to cook to a higher standard by James Martin, who is by far my favourite chef.

AND YOUR FUTURE...

What would you like to do if you weren’t in the industry?

You must be very good at it to make money, but I would love to own and run a successful restaurant.

A particular ambition This might sound a little cheesy, but I would love to continue this journey with the business that has been such a huge part of me for all my working life. If I can oversee the next phase of growth and development for the business and myself personally, I will be a very happy man indeed.

The way you want to be remembered Trustworthy. It’s the first thing that I look for when I am selling to a customer, so naturally it’s a rule that I stick by myself.

All business is built on trust and it’s the way that I would like to be remembered.

YOUR CAREER...

When and how did you join this industry?

I joined the industry and RegaLead as a 16-year-old on a work placement scheme and completed a business and administration course whilst holding the prestigious title of office junior. I didn’t have

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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January 2022 | www.glassnews.co.uk

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For more information or to find your local stockist visit: glazpart.com or call 01295 264533 to speak with one of the team.

OPINION PIECE

The UK’s Leading Glass & Glazing Newspaper

2022: YEAR OF THE SALESPERSON? Selling, remember that? It's the process of keeping order books stocked by convincing prospective clients that we are better than the competition.

And it's not exactly been a priority for window installers in 2021. But in 2022 that’s set to change, argues CEO of Tommy Trinder, Chris Brunsdon.

2021 ended on a cliff hanger for business as the virus’ latest swerve heaped uncertainty on top of an already fragile economy. But whichever way Omicron plays out, the roaring demand for windows and doors witnessed in the year is unlikely to continue, argues Chris.

With the virus continually throwing us curved balls, planning has never been harder. Given what we know, however, it is possible to map out a couple of scenarios, both of which point to a tightening market for replacement windows and doors.

If Omicron turns out to be a false alarm and something we can cope with, then daily life will begin to return to normal over the

a pandemic long haul, is likely to plunge.

Signs of cooling are creeping in already with many window firms reporting a slowing in leads and orders over recent weeks as people and businesses shift to ‘wait-andsee-mode’. Sensing bad vibes, the CBI have slashed expectations for Britain’s growth in 2022 from 8.2% to 5.1% for next year.

Some respite from the demand frenzy of 2021 may well be welcomed by the industry.

And no doubt they’ll be sighs of relief as hard-pressed supply chains re-normalise.

But then as 2022 rolls on it will be back to business and doing what we in doubleglazing do best: Sell.

For Tommy Trinder, who launched the Framepoint® app just as Covid was unleashed, market shifts have become part Chris Brunsdon, Founder & CEO of Tommy Trinder

course of 2022. Consumers will celebrate new-found freedoms by spending on experiences over things. Pent-up demand for travel will un-wind with gusto as the public plot ‘revenge vacations’, same goes for leisure, events and generally having a good time.

Spending on the home will be so last year.

On the other hand, if the effect of new variant proves to more severe and we see a return to social distancing, lockdowns or working from home then consumer confidence, dismayed at the prospect of

of the journey: “We’ve very much tracked the Covid wave,” says Chris. “When we couldn't go out at all Framepoint® became the solution for helping installers sell without home visits. Demand for our app surged as double-glazing salesmen took to Zoom. Free sketching PVCu, timber and ali products with client’s in real time via Framepoint® became a ‘new normal’. Many window firms found they rather liked taking orders without getting in a car, so much so that using Framepoint® to sell remotely will endure beyond the pandemic for many hundreds of our customers.

Then came the demand tsunami. Installers, working all hours to keep up, turned to Framepoint® in the need for speed. It was all about saving time and reports came in of some Frampoint® subscribers saving as much of 30 hours a month on quoting.

Looking ahead we very much see 2022 as the year when window companies will need to get back to selling; we're seeing it as ‘The Year of the Salesperson’. In a tougher, more competitive market Tommy Trinder’s mission will be to provide the technology installers need to stand out from the crowd, wow customers and continue to win orders.” www.tommytrinder.com

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January 2022 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ENHANCING WINDOWS THROUGH SECURITY CERTIFICATION Home burglaries continue to be a concern for homeowners, with an estimated 65,000 incidents reported between July and September 2021.1 This has understandably led to a leading to greater consumer focus on security accreditations for all aspects of the home, especially windows. Russell Hand, Head of Product Management and Technical at REHAU Windows, discusses the opportunities for fenestration professionals, including what can be done to help householders feel more secure.

Secured By Design, or SBD. As the official police security initiative owned by the UK Police Service, SBD was developed to improve the physical security of buildings by holding products such as windows to higher security standards.

A recent survey found that over a third of Brits feel a greater need to protect the security of their homes, compared to before the pandemic.2 These are concerns which are not unfounded, given that three quarters of police forces reported a rise in burglaries over the last three months.3 Adding fuel to the fire, the latest robbery barometer from Churchill Home Insurance4 found there to be an average of 712 robbery cases per day from July and September 2021.

These statistics demonstrate genuine consumer need for better home security.

For window frames to be given SBD accreditation, they must exceed the standards set out in ADQ, which requires manufacturers to test their products in accordance with PAS24:2016. The product must also receive independent third-party certification from a United Kingdom Accreditation Service (UKAS) – a benchmark that again exceeds current regulations.

SECURITY ON THE AGENDA

A SAFE SPACE

Focus on enhanced security for all aspects of the home is important in line with statistics. However, fenestration professionals have additional responsibility to help people feel more secure in their home given that the ONS found that one in five burglars will enter a property via a window.5 For homeowners looking to make their property more secure, quality windows will be a key safeguard against burglars.

With this in mind, a frame’s security credentials are becoming increasingly important for safety-conscious homeowners. Currently, easily accessible windows used in new English dwellings must comply with Approved Document Q (ADQ) of the Building Regulations concerning the PAS24:2016 security standard. This involves passing a test that factors in break-ins via different methods, including physical force.

Worryingly, not all windows need to meet the standards laid out in ADQ. Among these are those that are not easily accessible, any windows fitted as replacements, or those installed before the regulations came into effect on October 2015. Consumer concerns about home security are therefore well-placed, and installers should take this into account when organising projects. Making it clear a portfolio includes frames that meet PAS24:2016 could be vital for ensuring peace-of-mind and generating new business.

With statistics previously mentioned showing that more than a third of Brits feel a greater need to protect the security of their homes6, it is sensible for fenestration professionals to consider higher-level standards. They should not only seek out manufacturers that strongly emphasise their products are tested against all fenestration industry requirements, but also look for those that exceed current regulations.

ENHANCING SECURITY Despite PAS24:2016 being a key security standard for fenestration, it is increasingly being regarded as the bare minimum for properties. To provide enhanced products, it is vital to look to exceed current regulations. This is also important for installers and fabricators to stand out in a competitive market and win over vigilant homeowners.

One potential way of demonstrating highly secure windows is to look for designs from manufacturers that have joined

Suppliers such as REHAU have joined the SBD initiative with these higher standards in mind. By taking this added level of security into consideration, window professionals will be able to tap into current safety trends and provide potential customers with the best possible solutions for securing their home.

With concerns over burglaries not unjustified, there is a real opportunity for fenestration professionals – especially as burglars regard windows as a key point of entry. As such, offering effective solutions that reduce the risk of intrusions and allow homeowners to feel more secure both in and outside their homes is key.

For more information on REHAU Windows, see here.

1 https://www.thisismoney.co.uk/money/bills/article-10296171/How-home-secure-burglaries-forecastrise.html

4 https://www.thisismoney.co.uk/money/bills/article-10296171/How-home-secure-burglaries-forecastrise.html

2 https://news.samsung.com/uk/over-two-thirds-of-brits-have-no-home-security-measures-in-placewith-half-turning-to-tech-solutions-for-added-peace-of-mind

5 https://www.nimblefins.co.uk/home-insurance/burglary-statistics

3 https://www.thisismoney.co.uk/money/bills/article-10296171/How-home-secure-burglaries-forecastrise.html

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6 https://news.samsung.com/uk/over-two-thirds-of-brits-have-no-home-security-measures-in-placewith-half-turning-to-tech-solutions-for-added-peace-of-mind

January 2022 | www.glassnews.co.uk

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GLASS NEWS INTERVIEW: DECALU

The UK’s Leading Glass & Glazing Newspaper

REDEFINING THE EXPECTATIONS WHEN IT COMES TO AN ALUMINIUM SYSTEM. THAT’S DECEUNINCK ALUMINIUM. Nigel Headford, Director of Deceuninck Aluminium, talks with Glass News’ Editor, Chris Champion, about the frenetic two years since the Decalu products were first launched.

The last two years have probably not been the best of times to launch a new business but, despite difficult times, Deceuninck Aluminium broke cover with a completely new aluminium window and door system, and very successfully too.

It may seem like a natural progression for a system house such as Deceuninck to branch out from their well-known PVCu system, however moving to a different medium takes significant investment: there’s a learning curve and a market to find. The immediate market is existing Deceuninck fabricators who are looking to expand their own offering but, there again, the corollary is the new customer to the Decalu product, as they call it, who may switch their usual

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PVCu system to that of Deceuninck. Is that realistic? Listening to Nigel talk about their way to market and what has transpired is very interesting.

When a new system comes to market does the offering cover all bases? When it comes to aluminium the Bifold door system is always going to be at the forefront, followed swiftly by the Lift ‘n’ Slide. But what about the whole variety of windows from casement to fully reversible? Then there’s entrance doors to consider…. Nigel describes the range offered under the Decalu brand and emphasises how the system has benefitted from the integration of techniques that have been used in Deceuninck’s PVCu system. The aim was always to make fabrication and installation as easy as possible and optimising the number of components utilised, negating the central gasket and having preassembled gaskets in the glazing bead has helped assembly considerably. The design has met the high insulation values required and the aesthetics have been helped by hiding drainage within the frame. The aim was to make efficiencies in manufacturing of up

to 40% and it seems that fabricators have experienced just that.

What about legislation and the changes to Part L in 2022 and, beyond that, the Future Homes Standard in 2025? Nigel’s explanation of the low u-values achieved by Decalu is reassuring and makes aluminium systems a sure part of fenestration, going forward. As he says, Decalu is a next generation aluminium system that combines thermal performance together with fabrication and installation efficiencies.

Is Decalu a home improvement and domestic product: what about the commercial side? Interestingly, they are already working with some fabricators on a number of exciting commercial applications and the energy performance of the system has been an important driver in this area.

Being new into aluminium, what about the problem of gaining national coverage by fabricators to satisfy the demand from installers? Nigel describes 2021 as being brutal and that isn’t just down to Covid!

Bringing on fabricators all over the UK has resulted in a punishing routine of

spending many hours on the road ensuring that Decalu gets the national coverage it requires. He has been fortunate in that the buy-in to the system on offer has been incredible and, in turn, those fabricators have benefitted from leads and orders that have been waiting to be satisfied.

And what of delivery issues? With the aluminium manufacturing taking place at their facility in Poland have they suffered from transportation problems? And what of lead times, something which is always important whether for fabricators, installers or the end-user? And what about support from Decalu for their customers, both technically and from a marketing point of view? Nigel Headford answers all those questions and emphasises that the manufacturing and thermal efficiencies afforded by Decalu is backed-up by a commitment to underpin that with service and support levels which redefine what has normally been expected from those providing aluminium systems.

As Boris, or whoever is Prime Minister in January, would say: I commend Nigel’s interview to the house!

January 2022 | www.glassnews.co.uk

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GLASS NEWS INTERVIEW: FIT SHOW

The UK’s Leading Glass & Glazing Newspaper

THE COUNTDOWN TO FIT 2022 HAS WELL AND TRULY BEGUN Chris Champion, Editor of Glass News, has the opportunity to talk with Nickie West, Director of The FIT Show about how the plans are going, the registrations for exhibitors and visitors and what we can all expect in May 2022.

“It’s been a brutal year,” says Director of The FIT Show, Nickie West. We may all concur with that thought but Nickie is referring to the world of exhibitions and I don’t think anyone would contest that the on-off situation with Covid, lockdowns, hospitality bans and the general uncertainty, has made the planning and staging of an exhibition an absolute nightmare for an organiser.

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Credit must be given over the courageous postponement of the FIT event during 2021 and anyone involved with running a business will recognise the issues over costs, lack of cashflow, attempting to rebook venues and above all, maintaining an enthusiastic demeanour throughout trials that would test a saint. In retrospect the FIT organisers recognise that an autumn based FIT Show would have been wrong and are mightily relieved that they have been able to return to the May date that exhibitors and visitors like.

What is encouraging is that there is an enthusiasm throughout the trade for a ‘live’ show. With record registrations from trade visitors it shows that the industry is hungry for the FIT Show to return to its bi-annual slot in our diaries. This level of enthusiasm from visitors must encourage exhibitors to the view that their decision to exhibit was correct, equally it will showcase to the undecided, but potential exhibitor, that it is not too late to join in this industry show piece. Nickie talks about the floor

plan and the fact it is already 80% sold and discusses how the show will differ in 2022.

There are lots of new names to be found on the floorplan and a fair sprinkling of interest being shown from overseas based companies. Will it be as lavish with the two storey stands that we have seen in past?

Probably not, as marketing spend may be curtailed in the current climate, but the fact that so many have committed to exhibit shows the power of face-to-face contact and the willingness to have a presence at FIT, and be seen! Marketing is back on the agenda!

Will this new Omicron variant of the Covid-19 have any bearing on the show?

Nickie and her team will be keeping a close eye on developments but it is looking as if this strain is weaker and, with good fortune, will become something that we live with much like a common cold. The FIT organisers don’t take the risks lightly and will follow all guidance to protect exhibitors and visitors alike.

FIT will be centred on communication and there are plans for very a very special lateopening evening and Nickie promises a very full programme of learning opportunities as a natural follow on to their inaugural online learning event that was attended, as she says, in droves!

The FIT Show has always delivered on trade excitement and Nickie, without giving anything away, promises lots of new products to see as well as companies new to the exhibition. She appreciates the patience the ‘FIT family’ has displayed and the enthusiasm they are showing for FIT 2022.

In conclusion, Nickie says: “I am more excited than ever to finally be on the home stretch to FIT Show in May 2022 - a truly positive landmark in the industry calendar.

I cannot wait to celebrate with everyone as we bring the market back together and showcase everything that has been accomplished over the last three years. See you all soon!”

January 2022 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

KÖMMERLING’S LONG-TERM COMMITMENT TO MAINZ 05 profine GmbH and specifically its KÖMMERLING brand, will remain on the Mainz 05 shirt chest until 2024. The system provider extended the contract as the main and shirt sponsor of the Bundesliga football club for another year at an early stage of the season.

The KÖMMERLING brand has been on the shirts of the team since 2015 and it is the longest commitment of a partner as main and shirt sponsor in the history of professional football at Mainz 05.

The club currently sit in 7th place just one away from Europa League qualification with nearly half the season gone.

Dr. Peter Mrosik, owner and CEO of profine, says: ‘Our cooperation with Mainz 05 is a very important component in the strategy of our KOMMERLING brand and has been extremely successful to date. The response from our partner companies to this end customer marketing is also very positive. Like Mainz 05, KOMMERLING stands for sustainability, and we are also united by values such ​​ as responsibility, authenticity and team spirit.

Dr. Peter Mrosik, Owner and CEO of profine (center), and Dr. Jan Lehmann, Board Member for Finance & Commerce of 1.

FSV Mainz 05 (left), announced the extension of the sponsorship contract until 2024. Right: Bo Svensson, head coach of Mainz 05.

He continued: ‘With the foundation `KÖMMERLING Better World Stiftung`, we also support the club in its ‘Mission Climate Defender’, because climate protection and the preservation of natural resources are also part of our self-image. All in all, our brand partnership is a success story that everyone involved can be proud of and that we are happy to continue writing together.’

Dr. Jan Lehmann, Board Member for Finance & Commerce of 1. FSV Mainz 05, added: ‘The cooperation with KÖMMERLING is a particularly successful and lively partnership. Together with our marketing partner Infront, we are continuously developing the content of our shared history. Both companies stand for common values ​​ such as social and ecological responsibility, authenticity and team spirit. We both stood by this partnership even in difficult times and regardless of short-term results, and we also mastered the challenges of the Corona crisis in partnership too.’

For further information please visit www.profine-uk.com, e-mail enquiries@profine-uk.com or phone 01623 579200.

There’s also a dedicated site for KÖMMERLING at www.kommerling.co.uk. You can also follow them on social media platforms including Twitter @profineuk and @kommerling_uk.

LONGSTANDING PROFILE 22 FABRICATOR WORLD GROUP CELEBRATES 40 YEARS IN BUSINESS Commercial and retail fabricator World Group is celebrating 40 years in business this year. Matthew Spooner, Director at World Group, commented: “Forty years is a significant achievement and it’s a proud moment for us – it’s been fun! I’m now looking forward to fifty!”

To mark the occasion, World Group’s longstanding systems partner Profile 22 presented the directors with a commemorative plaque. Matt Scott, Business Development Manager at Epwin Window Systems, said: “Congratulations to the World Group team on this milestone anniversary.

Their quality and commitment to the industry is exceptional and we’re delighted to be their systems partner of choice.”

Matthew credits the longevity of World Group on its values and its promise to its customers. He says: “World Group is committed to living by a strong set of shared values that puts relationships with people first, supports the aims of the business and works to the mutual benefit of all those concerned including employees, customers, suppliers and the public. Our promise to our customers is to be the best that we can.

We know we’re not the cheapest, or the most expensive, but we’ll offer exceptional value for money, the highest product quality and an unsurpassable installation service.”

From left to right: Sarah Dickinson, Director, World Group, Matt Scott, Business Development Manager, Epwin Window Systems, Cliff Spooner, Founder/Chairman, World Group and Matthew Spooner, Director, World Group

A key part of this promise is the company’s partnership with Epwin Window Systems.

World Group has been a Profile 22 fabricator for around 30 years and signed a new threeyear supply agreement last year to continue to manufacture the award-winning Optima system. Matthew commented: “The Optima system gives our retail and trade customers everything they need and it certainly adds value to our business. The support extends beyond the system too. For example, the new Connect portal brings technical, commercial, marketing, discounts and exclusive promotions together in one place.

The last 18 months have posed challenges throughout the industry but Epwin Window Systems have made key changes to improve supply and keep us in a strong position in the market-place. We’re looking forward to working in partnership for another 30 years!”

World Group is a family-owned business based in Carlisle and with a showroom in Dumfries. It offers an extensive range of property improvement products and services to homeowners, specifiers and trade customers throughout Northern England and Scotland. Its milestone anniversary is a reminder of the value of putting the customer first at every level from product to service and beyond.

Tel: 0808 101 4143 – www.profile22.co.uk

GLAZERITE OPENS NEW SHOWROOM FOLLOWING MAJOR SITE EXPANSION The Glazerite UK Group has unveiled a brand-new showroom at its North West Division in Bolton, following major investment at the site. To celebrate its launch, the fabricator welcomed a number of customers and key suppliers along to an open day last month.

The showroom is a first for Glazerite and was created by the fabricator as an opportunity to showcase its comprehensive product range to customers, and to assist its employees with product training. On display are its three flush sash options as well as the VEKA range, and door options from the likes of DOORCO and Solidor.

Door furniture and hardware is also on show, demonstrating the breadth and depth of the products available from Glazerite.

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Jeff Dunn, Group Sales & Marketing Director, says: “We’re delighted with the space we’ve created and what we’ve been able to showcase. We’ve worked with a number of our suppliers like VEKA, the Residence Collection, Blinds in Glass, Kubu, DOORCO, Ultion and Sweet to put together a dynamic display of the products we have available for customers.”

The development of the showroom follows a 2019 Glazerite investment to double the size of its North West Division, in order to improve performance and capacity.

Customers and suppliers attending the Open Day were also welcomed around the new facilities to see how the investment has been spent on improving efficiencies in production.

Nick Dutton of Brisant Secure says: “I was really impressed with what Glazerite has done with the showroom and it’s certainly the best I’ve seen from a trade fabricator.

Both the showroom and the day itself turned out brilliantly, and it’s great to see everything Glazerite offers under one roof, including a bespoke display we worked on together of our own Ultion and Sweet products.”

Jeff adds: “Completing the showroom has been a massive effort from our team and it’s really paid off. We wanted to mark the occasion with an event but with business being as busy as it is at the minute, we weren’t sure what uptake we’d actually get. However, the turnout was great from customers and some of our key suppliers.

It was really nice for our staff to be able to put names to faces again after all this time.

Aside from showing off our new facility it was just really nice to do.” www.glazerite.co.uk

January 2022 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: DGCOS

DGCOS PROVIDES INVALUABLE SUPPORT TO BOTH CONSUMERS AND INSTALLERS Faisal Hussain tells Glass News’ Editor, Chris Champion, about the benefits the Double Glazing and Conservatory Ombudsman Scheme (DGCOS) offers both consumers and installers.

many years and there are many installers who both swear by the benefits it provides them and relish the fact that the consumer, their customer, knows they can trust any company sporting the DGCOS brand.

There is little doubt that hundreds of thousands of consumers have benefitted by the coverage provided by the scheme, and also fenestration businesses that have received a very valuable and critical point of difference that has set them apart from competitors.

The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) is an organisation dedicated to protecting consumers, raising industry standards and supporting glazing installers. It’s an ethical scheme and Faisal Hussain returns to the organisation as its Chief Executive, determined to drive the organisation forward. It’s interesting to hear how Faisal sets about reinvigorating DGCOS and building a team that share his passion in creating a new proposition for window and door installers.

It is interesting and significant that George Clarke, the architect, TV presenter and home improvement champion has agreed to be an ambassador for DGCOS. Cynics amongst us may say that he is being paid to do it but with his profile, both in the trade and amongst consumers, he wouldn’t agree to taking on this role lightly. After all he has a high reputation to uphold.

DGCOS is not new: it has been around and supporting the industry and consumers for

www.glassnews.co.uk | January 2022

With such a name behind the organisation you can understand how this may help installers during the sales process.

However, that is not all. The seemingly endless list of benefits that installers enjoy can take a new company through every

stage of setting up to being a successful installation business. Is DGCOS going to do all the work for a business? Of course not. In fact, there is a very vigorous due diligence process that takes place before an installer is accepted into the scheme and Faisal explains the importance of this.

You may think that the help would consist of just marketing collateral and some insurance – think again. There is much help in registering a business, introduction to manufacturers and advising on all kinds of software solutions that the business needs, even model terms and conditions are available to ensure compliance with the Consumer Rights Act 2015. Moving into the marketing side, there’s website and social media advice as well as an opportunity for leads from DGCOS’ own website. Sales training is available as is advice on consumer government schemes and grants.

When it comes to installing there is technical and product support, introduction to sub-contractors to help cope with consumer demand and DGCOS pay for the competent person

scheme notifications saving installers approximately £1.65 per notification.. The customer service and satisfaction side is very important and advice and support is there to handle complaints, feedback from customers is available through DGCOS customer satisfaction surveys and there is also access to a Primary Authority, West Yorkshire Trading Standards, for legally backed advice.

The section on an annual review may sound daunting but, in fact, it provides an annual health check on keeping up with insurances, legislation and the waste management licence. It looks over the documentation an installer provides, and can advise on budgeting and cashflow and even look at grants and benefits that may be available to the business.

Faisal Hussain is passionate about both his job and the service DGCOS provides to both installers and consumers.

Membership of the scheme is reasonably priced for the many benefits on offer and longstanding members of DGCOS have obviously found it very worthwhile.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE WINNING FORMULA

The Selecta success story continues to go from strengthto-strength with record numbers across all areas of the business. Sales Director, Andy Green, talks about the ‘winning formula’ at Selecta and the huge opportunities of being part of the UK’s only independent, family owned and award winning PVCu systems company.

As newly crowned winners of PVC Company 2021 at the National Fenestration Awards, we are extremely proud to be recognised by our industry peers for our achievements, especially after what has been a demanding 18 months for everyone in the industry. It’s our third win at the muchcoveted awards ceremony, after picking up Systems Company in 2017 and PVC Company in 2018.

This is even more gratifying when you consider it was a year fraught by supply chain issues and rising costs with 2021 certainly being a challenging, yet prosperous year for many involved in our industry. With consumer demand at levels not seen for many years, it has pushed many of a business to their limits and beyond.

Indeed, Selecta have been caught up in the torment of supply chain issues. However, I believe we have come out of this far more

Andy Green

quickly and respectfully than the majority in the industry, in-turn making us stronger, more focused and determined to continue to provide not just a quality range of products, but also a first-class service and personal support package to our customers.

Quality, reliability and trustworthiness have and continue to be of paramount importance to ourselves, just as they are to our customers, when we talk about the products, services and support of which we provide. It’s definitely a winning formula and one we have honed and personally developed with our customers over a number of years. It is often said we go above and beyond on what other systems companies do, but it is what we

do and again that is down to the flexibility, knowledge and longstanding experience within the business.

During our record-breaking year, we have grasped the opportunity with both hands to bring forward our expansion and growth plans with new silo’s, extrusion machines, lamination machine and delivery vehicles, coupled with a staff recruitment drive. These investments demonstrate our ongoing commitment to our customers and employees, or Selecta family as they are fondly referred to. These kind of expansion and growth plans are a big statement to the industry as a whole and clearly shows our intent to support and grow with our customers.

From a marketing support perspective, 2021 saw Selecta broaden our focus on furthering our personal customer and marketing

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support package. Our flexible and engaging approach to providing a personalised marketing support package has been greeted with great positivity, with more customers than ever taking advantage of our free graphic design service for re-branding, logos, flyers and vehicle graphics.

To support this even further, we have some very exciting plans well underway to stay ‘connected’ with our customers in 2022 and we are confident of taking our service and support package to a completely new level.

For us, winning PVC Company 2021 at the National Fenestration Awards has certainly put the icing on the cake, as we look back on a record year at Selecta. We’re certainly looking forward to a positive 2022, where we will be celebrating 40 years of helping fabricators build and grow their businesses!

January 2022 | www.glassnews.co.uk

www.glassnews.co.uk | January 2022

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

STERNFENSTER. NOT JUST A PVCU AND ALUMINIUM FABRICATOR BUT A BONA FIDE MANUFACTURER Joining an Editor’s Day at fabricator Sternfenster, Glass News’ Editor, Chris Champion, got an insight into how the company is following through on their stated mission to develop and maintain a highly motivated and committed team who share the Starglaze/ Sternfenster family values, to enhance their customers by delivering continual improvements to become their supplier of choice. Achievable aims?

It may seem strange to call a fabrication business with 240 employees a family business but Sternfenster, based in Lincoln, undoubtedly has that family feeling. Perhaps the fact that they have so many employees who have been with the company for 20, 30 and even 40 years is evidence of this, but I think it goes much deeper. The company’s commitment to Investors in People is indicative of the importance that the current generation’s owner, Mike Parczuk, puts on both the scheme and the people within the Sternfenster ‘family’. I mention family in this context, and the current generation, as Mike has simply followed on as current custodian of Sternfenster and will, in time no doubt, pass it on again. I suspect that may be a long time in coming as Mike shows no signs of slowing down and will be at the helm in the foreseeable future. Investors in People is close to his heart and he has set a goal of achieving Gold status in this scheme by October 2022 and, if he achieves this, it is almost unheard of in the timescale since adopting the scheme he only achieved the silver standard earlier this year!

The involvement of everyone in the company is both valued and recognised: anyone can have an idea that may develop a product or improve manufacture, or simply make the environment that much more

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Mike Parczuk

pleasant to work in or, importantly, safer.

And they are rewarded for their input. Signs of staff input abound. Most memorable for me, following my guided tour of the manufacturing facility, is the simple PVCu scuff plates that attach to the bottom of an aluminium window or door frame. Moving heavy frames, and particularly aluminium that can easily mark, around from station to station is made easier by being able to drag the component with no risk of damage.

Ingenious, and effective.

A Perkbox, whereby colleagues can nominate others for their performance or help and they can win discounts or

“I use SFPlus on a daily basis.

The capacity feed is extremely useful, especially at the moment when demand is so strong. I can tell from the minute I place an order if the factory is running at high capacity and if the lead time might be affected, and the news feed keeps me up to date if there are any other issues, such as delays on material supply.”

James Trotter, MD, Select Window Systems

January 2022 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

prizes of various sorts, and a brand new Employee Assistance Programme offering such things as free confidential counselling helpline, 24-hour GP services, financial and legal assistance are in full operation, as is a ‘buddy’ system to help starters to the company. The encouragement to help each other fosters real teamwork and, I daresay, negates that killer for small and medium sized businesses, the dreaded office politics. I don’t believe anyone within Sternfenster would throw a colleague under the proverbial bus!

Another impressive introduction is how the whole company has taken on board the issues of mental health and general wellbeing. Being of a certain age, weaned on prep school cold baths, board dusters being thrown at your head and corporal punishment inflicted on 7 year olds at boarding school, one is inclined to just say ‘get a grip’ when all this reference to the effects of mental health is mentioned. Well, I’ve listened to Mike and his reasoning on the whole subject and have been converted to taking the subject seriously. Introducing Mental Health Champions and initiatives such as the Starglaze Wellbeing Week is not just paying lip service to the issues but facing them head on and doing something constructive about it. This manifests itself in a specialist Employees Web Site and looking after staff, monetarily. No promising ‘triple locks’ then backsliding like our government, or waiting for inflation to hit a specific number before offering pay increases….how many companies have handed out 4 pay rises across the board during 2021?

Rewarding the whole ‘family’ and sharing the success of Sternfenster and the retail arm, Starglaze, bonds the workforce together. The whole company knows what the aims are. They know the turnover target: they know that a 10% retained profit is the ongoing aim. Is it all a pipe dream and a way to manipulate people to work harder?

Certainly not. The proof it works is in the figures. A 26.9% increase in business since 2019, 78 new accounts during 2020 and already 79 new accounts in 2021 with a projected turnover of £23.6m and a

www.glassnews.co.uk | January 2022

“I would say that we definitely feel like part of the Sternfenster ‘family’! From the customer service and sales team to Mike [Parczuk, Managing Director], they will always do absolutely everything they can for us. That level of support is invaluable, and it’s enhanced by the quality of the digital systems they have developed, such as Sternfenster Plus. I like to be organised, so I use Sternfenster Plus on a daily basis.”

Georgie Andrews, TWR

projected EBITDA of 13.4%.

These results don’t simply come from staff motivation but also serious investment for both the present and the future. A six figure investment in aluminium production, a new PVC cutting and machining centre, and £500K on new delivery trucks.

However, investment isn’t restricted to the manufacturing facility and it has manifested itself in a whole range of assets to assist installer customers and make buying from Sternfenster, and selling on to their own customers, easier and more profitable. It is all about customer service and although Sternfenster has supported their customers through three price increases, they have invested in the marketing that has generated 700 leads per month across all platforms and, in Q2 alone, generated 3,556 consumer leads for their Approved Installers.

Recognising the importance of keeping the customer appraised of production, especially during times of raw material shortage, the company has invested and

brought online a live production feed that operates across the PVCu and Aluminium lines. Customers can check the status of orders, contracts and deliveries, see a live newsfeed and download training and marketing material. This is all part of the Sternfenster Plus scheme that signifies a stepchange in customer service. Of their 583 customers, some 244 are already using the Sternfenster Plus scheme with an average of 115 daily users. This has all translated into an increase in page views from just over 46K to over 94K pageviews between January and May of 2021.

Technology is playing a big part in providing this new standard in customer service and requires significant 3D CGI work to animate the entire range of products which will then be used in a brand new Proposal Builder Quotation System.

Although this technology is the future the support Sternfenster gave to their customers after lockdown shows very real support for them during difficult times. They have sent out 131 Stenfenster Plus news stories and 58,656 emails to customers since the end of lockdown; planned, built and deployed the real time capacity planning system and offered the EasyAdmin CRM, free-ofcharge, during Covid so customers could quote and order product remotely.

Visiting the Lincoln premises is an experience. Neat, tidy and efficient and, seemingly, self sufficient. PVCu and Aluminium manufacture of windows, doors, lift ‘n’ slide and bifolds including their own powder coating line for aluminium and their own Forel line manufacturing IGUs. What strikes you is that this manufacturing and the flow efficiency could be for any products and not just fenestration and that’s exactly what Mike has been aiming for – a manufacturing unit that could be manufacturing, well, anything. Luckily for Sternfenster’s customers he’s quite happy to stick with PVCu and aluminium fenestration products at the moment!

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

2022: OPPORTUNITY AHEAD With a year of greater economic certainty ahead, Gary Hyem – Director at FRP Corporate Finance – explains how business owners can maximise the opportunities presented by market consolidation.

priorities and values before you are faced with the decision of choosing a buyer.

• Protect what’s yours. Intellectual property can be a company’s most significant asset. It differentiates you from your competition, is an important marketing tool, and is your knowhow.

It is also a major driver of value. Any intellectual property that belongs to your business (proprietary technologies, copyrights, patents, design rights, and trademarks) should be legally protected in advance of a sale.

Ushered in by a wave of optimism and the now long forgotten ‘Boris bounce’, the past two years have been extremely challenging for businesses, the glazing sector included, with many having to reduce or cease production while managing supply uncertainty and rising material costs.

• Get your house in order. Before taking your company to market, you will want to compile all of the required records and have them organised and ready to share. It also means that you should seek to resolve any outstanding issues where possible and renegotiate contracts that are near to renewal before trying to sell. Look for ways of enhancing profitability without cutting away at the core of your business.

A new year brings renewed optimism though – and not without reason. The UK’s economic outlook for 2022 and beyond paints a positive picture, with underlying market fundamentals for the glazing industry providing good reason to be confident. More specifically, there are three key growth drivers underpinning the positive outlook for the glazing sector.

The commercial sector, for one, is seeing positive growth thanks to sustained infrastructure investment – driven in part by the public sector, with schools and hospitals a priority. The race to net zero is also picking up pace, meaning an increased need for smart glass products that meet evolving regulation and reduce carbon emissions. Meanwhile, homeowners continue to sustain the DIY boom stimulated by the pandemic.

M&A BACK ON THE AGENDA Given this positive outlook, many management teams are now thinking about acquiring a business. Equally the attritional effects of the pandemic have led more and more business owners to consider selling up, with many realising how much of their family wealth is tied up in their business.

Some of the typical reasons for selling a business – including age, health, lack of succession and other family-related issues – have only been exacerbated by COVID-19.

As such, M&A activity rallied strongly during 2021, with dealmakers returning to the market after navigating the initial wave of COVID-19 disruption and uncertainty in 2020. Indeed, M&A deal volumes in the first half of 2021 climbed 59% year-on-year.

With a diverse pool of funders keen to deploy investment capital, these high levels of activity are expected to be at the very least maintained in the next 12 months as firms pursue ‘buy and build’ strategies and the market de-risks through consolidation.

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• Maintain business as usual. Going through the lengthy process of selling a business will certainly provide distractions. No matter how easy it is to become consumed in the details of the sale, it is more important than ever that you stay focused on the daily operations of the business and ensure that it is running at its best possible level.

Gary Hyem, Director at FRP Corporate Finance

As a result, highly sought-after businesses are likely to continue to attract interest from key strategic acquirers and financial investors while commanding a premium price.

MARKETING FOR SALE Whether seriously exploring a sale or tentatively assessing strategic options for the future, it is a good time for business owners and shareholders to think about their objectives and consider their future exit options – be they full or partial.

For privately owned businesses, there are a plethora of options available for owners to realise their objectives, including a sale to a strategic acquirer or private equity; a management buyout or buy-in; flotation; and the increasingly popular route of establishing an employee ownership trust.

A lighter touch de-risking strategy could involve an owner selling a share of the business to a corporate partner or the management team - this route is known as either a two-stage exit or a vendorinitiated management buy out (“VIMBO”) depending on the purchaser. Alternatively, an owner can use private equity and / or debt funding to inject funds into the business that can then be withdrawn by the owner as part of a “cash-out” deal.

“The commercial sector, for one, is seeing positive growth thanks to sustained infrastructure investment.”

Whatever the owner’s objectives, there are a wide variety of alternatives that can be explored with the support of professional advisers. For those preparing to exit their business to consider, there are some key points to consider: • Build your business exit strategy and team. Although many business owners wish for prospective buyers to knock on the door, buyers typically must be sought out and evaluated. Relying on someone with the network and experience to oversee the sales process can help you get the best deal.

• Know your priorities and values.

Do not discount the emotional side of selling a business. For one business owner, the right buyer may be the organisation with the deepest pockets.

For another, it may be the group that understands the business and will sustain it. Many owners desire a combination. You should clarify your

• Think like a buyer. Think about why they would want to buy your business and what opportunities it affords them in the future. If you can improve your business and develop it as a strategic asset before you try to sell, you can increase its value.

• Predetermine your role. To what extent do you plan to relinquish control of the company? Do you wish to remain an employee or a member of the board? You should think these options through before going to market so that you can find a buyer that supports your intentions.

• Have a post-sale plan. Consider what life will look like following the sale. Think about what your financial picture will look like. How will you invest your posttax proceeds to maintain your financial health? How much cash will you take at closing? What about stock options?

While the prospect of selling a business may seem overwhelming, taking these points into consideration in advance of going to market will put business owners on the path towards achieving their ultimate objectives while maximising the value they can achieve.

In a future article we will look at funding options and how to acquire a business.

For a confidential discussion about your business and your plans, please email gary.hyem@frpadvisory.com.

January 2022 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE LUMI

‘GLAZED EXPRESSION’ This is the look that confirms we’ve got a sale way before any words are exchanged, says Lumi Windows’ Asa McGillian As it has been on sale now since 2015, the same year that it won the G Awards’ Product of the Year trophy, the highly distinctive Lumi Window has sold steadily in its various incarnations, from the original triple glazed ‘Passivhaus’ model, through to the current torch-bearer, Lumi Aluminium. It’s easy to see why: the distinctive edge-to-edge glass, ‘frameless’ style that instantly distinguishes Lumi from every other window, is perfectly at home in aluminium framing and sits well with homeowners and professional designers seeking a contemporary glazing solution for residential installations. Even though the aesthetics of Lumi make it difficult to distinguish between the GRP, GRP/PVC-U hybrid and aluminium framed versions, the mindset that insists upon the ‘architectural purity’ of aluminium framing, is satisfied by this new version. It is, arguably, what Lumi should have been all along.

Thus, Lumi Aluminium is making life easier for the brand’s network of dealers spread throughout the UK and Ireland by simplifying its sell: the Lumi window is now what buyers assume it to be. Lumi creator Asa McGillian explains: “When we designed the original Lumi window we wanted it to be the best in terms of performance as well

24

as aesthetics. Manufactured using GRP for all framing for strength and insulation, it was and still is heavily over-engineered – we still sell the window in significant numbers for high-end specifiers. For the home improvement market we produced the GRP/PVC-U double glazed version which has done very well, and which has given us a very good footing. But throughout, there has always been this thing about Lumi being aluminium.

“Every version of Lumi has looked similar,” continued Asa, “as the external edge-to-edge glazing hides the sub-frame

anyway. But many buyers expected it to be aluminium. So when we launched Lumi Aluminium early in 2021 we were pushing against an open door.”

Asa says this is part of what he means by the ‘Lumi Glazed Expression: “Buyers of conventional sash windows tend to have a good idea what they are looking for and it is just the detail that changes,” suggests Asa. “But with Lumi the response when seeing the window or door for the first time ‘in the flesh’, is more profound. Our salespeople say that they know immediately when they have a customer on board because of that initial reaction to the look of Lumi – because there is nothing else like it. And after that it is about securing the sale, not losing it for any reason – customers love it or don’t, from the first time they see it.

“But, in the past we have lost sales because the frame was not aluminium. Homeowners especially love the window because of its strong architectural aesthetic, and we have sold a significant number when paired with Lumi sliding doors, which have always been aluminium framed.

“Now of course we can cover all the bases,” adds Asa, who is disarmingly frank about the window into which he and the company has put so much energy and investment.

“We have the original ‘ultimate’ Lumi; Lumi 2 that we manufacture for the home improvement sector, which has driven up volumes significantly, is simple to fit and has enormous appeal amongst a wide spread of homeowners; and Lumi Aluminium, which is fast becoming the most successful Lumi window yet.”

All Lumi windows look similar, despite the difference in specification and framing materials and in acknowledging the potential for confusion the company has produced literature and clarification on the website to highlight the differences and pricing. Similarly, the ease with which Lumi Aluminium and its Lumi 2 stablemate are handled and fitted, including the bonded glazing and its robustness, are also shown in a new video (https://youtu.be/ jsLwzZtzpmw).

That aluminium provides the ideal framing material for Lumi is confirmed by what turns out to be a quirky chance: “Now that we have launched Lumi Aluminium nobody believes that the Lumi name, that it is part of the word ‘aluminium’, is a coincidence,” says Asa. And that is a story that he is sticking to.

For further information go to: https://lumiwindows.com

January 2022 | www.glassnews.co.uk

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SUPERIOR 25

COLD CALLING

The UK’s Leading Glass & Glazing Newspaper

DANNY WILLIAMS

‘COLD CALLING’

Each month our special correspondent Danny Williams* replies to a reader’s letter...

“The ups and downs of the past couple of years have been very difficult to keep up with Danny. Will the bubble go pop in 2022?”

KP Northants We have now enjoyed a long enough period of good sales for it to have become the norm for many KP. By this I mean that fabricators have had the confidence to invest in new machinery where you can get it and certainly, in my case, decent used kit and especially automated, which has reduced the dependency on skilled labour as well as enabling higher volumes.

Installers in the meantime, are buying new vans when they can get hold of them, opening new offices and expanding like crazy. And generally, the supply side has got its collective backsides into gear at long last, with the glaring exception of one or two aluminium syscos, who still remain remarkably confused by the combination of the words ‘customer’ and ‘service’.

In response to your question KP I have polished off the crystal sphere, peered into the tea leaves and cast the rune stones in preparation for my response, which of course remains a guess, albeit an educated one. Any sort of forecasting both currently and for the past 18 months is at the mercy of Covid, which has side-lined even Brexit and climate change as the dominant influencer of our collective fortunes. Just as we are learning how to deal with life under its influence, Covid takes a new turn, or at least provides our illustrious and comb-shy leader with an opportunity to put us on a further war footing to deflect some of the brown-stuff he has drawn upon himself. Again.

But such is the human instinct for survival and prosperity that we all just keep on consuming and spending. And more than ever thankfully, on our beloved castles. Surely the bubble must burst…

Actually…I do not think that it will.

Rather, I believe that it will deflate somewhat, with trade returning to what might once have been regarded as a fairly satisfactory ‘normal’. Nonetheless, for so long has

“In response to your question KP I have polished off the crystal sphere, peered into the tea leaves and cast the rune stones in preparation for my response, which of course remains a guess, albeit an educated one. Any sort of forecasting both currently and for the past 18 months is at the mercy of Covid, which has side-lined even Brexit and climate change as the dominant influencer of our collective fortunes.”

I also expect materials and components availability to stabilise, and prices perhaps even to fall though I won’t hold my breath on that one. As we enter 2022 and throughout much of last year, price rises have taken place sometimes two or three weeks apart for the same product, wiping profits from jobs just priced. For commercial contracts especially, we have something of a ticking bomb in the background.

business been bursting that inevitably it will feel like a fall when it comes, probably from the spring of 2022.

And finally….

Although widely forecast for 2021 with the consequent surge in the share prices of airlines and leisure stocks, I have more confidence that with a substantially vaccinated population and ability to work around the bug, foreign holidays will take increasing chunks of what has been ‘our’ money for a year and a half, as will new motor cars as they become more widely available once again.

Against this, working at home will continue to be the norm now that so many have had a taste and, even if offices are repopulated, it will never return to pre-covid. Thus, armed with that confidence and increasing formal acceptance of a home working hybrid by bosses, homeowners will continue to prepare their homes for rest, play and work.

The tea leaves tell me that we will return to sales of around pre-pandemic levels KP, which were OK for me and mine, if not exactly eyewatering. What worries me about this however, is the question of whether so many firms out there will be too highly geared for the false highs created by pandemic, to ever come back down. Recovery loans will need to be repaid, as will finance for machinery, premises, vehicles and other investments made on the back of the sales surge, which has been sustained long enough for many to believe this is forever. We will, I believe, see a significant number of failures, dependent of course upon the level of decline in sales. I and many others have treated the sales boom as a surge that would inevitably come to an end; but for many, it has become the way of the world.

Many smaller firms built upon seat-of-the-pants entrepreneurialism, will have struggled to keep on top of the complexities of maintaining profitability against continuous prices rises. These will be amongst the most vulnerable, discovering all too late that, despite a bumper year of orders they haven’t made any money. Or are in loss.

Of course, I hope that I am wrong on this.

We are an industry that provides exceptional products for home improvers, every one of which is manufactured from scratch, with every detail potentially chosen by the customer and produced exactly to their specification.

Those windows and doors and conservatories are then installed usually within a few short days, whatever the weather and conditions, with the vast majority of them absolutely perfect and with thousands of happy customers every week.

Most even upmarket kitchens and bathrooms are produced using standard components that are adapted for each installation, not produced from scratch in the way that windows and doors are. And actually, compared to other home improvements we do it for very little money too. Ten grand will transform most average houses, both inside and out and with a profound impact on the security, comfort and energy bills of those properties.

I think we do a bloody amazing job in this industry and, despite my concerns that some of us might find it tough later in the year, when I reflect how we have dealt with the unpredictable lows and highs of the past 20 months or so (well most of us anyway), I think we can be all be proud.

On that note KP, may I wish you and the rest of our colleagues in this great industry of ours, a very prosperous, successful, fulfilling and Covid-reduced 2022.

Now go for it!

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 35 years.

His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

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January 2022 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

CONTRACTOR APPOINTED TO DELIVER £54MILLION GLASS FUTURES DEVELOPMENT Network Space Developments (NSD) has appointed Bowmer + Kirkland to build the £54million Global Centre of Excellence at Saints Retail Park in St Helens.

The site, previously the former United Glassworks which closed in the late 1990’s, was later developed in part by NSD for a new stadium for St Helens Rugby League which opened in 2011. Remediation and preparatory works will shortly complete and in January 2022, Bowmer + Kirkland will start construction of the transformational global glass research and innovation facility.

The 165,000 sq ft scheme is expected to complete in January 2023, ready for fit-out.

The facility has been pre let to St Helens Borough Council on a 15 year head lease and will be sub let to Glass Futures which will occupy and manage the building to deliver industry and government backed research and development projects focused on decarbonising glass production. It will also provide a platform for the industry to access an experimental scale furnace to test and run trials for implementation at commercial scale on a state-of-the-art line, both collaboratively and individually.

Delivery of the project was conceived and is being managed by landowner and developer NSD, on behalf of a partnership including not-for-profit research organisation Glass Futures , St Helens Borough Council, the

Liverpool City Region Combined Authority and UKRI (UK Research & Innovation).

This dynamic and fast-moving partnership has rapidly turned the Glass Futures concept into a deliverable and contracted scheme in less than two years. NSD will continue to manage the delivery of the project through to practical completion.

The building has been presold by NSD to global investor Standard Life Investments Property Income Trust, part of abrdn, to secure forward funding and conclude a viable delivery strategy. Property Agents B8 acted for Network Space with CBRE acting on behalf of abrdn.

Catherine Chilvers, Development Director at Network Space, said: “Bowmer + Kirkland starting on site within just two years of the Glass Futures scheme being first conceived is testament to our own commitment to the project and that of an exceptional partnership formed between ourselves, Glass Futures, St Helens Borough Council, the Liverpool City Region Combined Authority and UKRI. Everyone has worked incredibly hard to get to this point and we are grateful to all for their significant efforts. It will be truly fantastic to see a redundant former glass works site being transformed into a global R&D hub, once again securing St Helens position at the forefront of glass innovation and the transition to zero carbon glass production.”

Steve Rotheram, Mayor of Liverpool City Region, said: “This is a massively important project, not only for our region but for the future of the planet. St Helens has always been a global leader in the glass industry with a proud industrial past. Glass Futures will help it maintain that prominence and give the town a significant role in the Green Industrial Revolution too.

“It’s fantastic to see that we’ll soon see spades in the ground and the site up and running soon after. The work being done to decarbonise the glass production process is of international significance and should have really important lessons for helping other industries to cut their carbon emissions. I want our region to be at the forefront of the race to save our planet. The Green Industrial Revolution will bring a lot of jobs, investment and opportunities; I want us to attract as much as possible to the Liverpool City Region. Projects like Glass Futures will help give us the track record to keep attracting other exciting new businesses.”

Councillor Richard McCauley, Cabinet Member for Regeneration and Planning at St Helens Borough Council, said: “St Helens is steeped in glass manufacturing, and we want to keep it that way at the heart of global innovation – having Glass Futures here will put us at the centre of sustainable glass making for decades to come in

support of our climate emergency action plan and the reuse of brownfield sites.

“These are incredibly exciting times for the whole borough, with Glass Futures being the first of many ambitious schemes that will be coming out of the ground in St Helens over the coming months.”

Glass Futures has already created 24 FTE skilled jobs and expects to create and accommodate another 50 between now and when the facility is fully operational in 2023. Glass Futures and its partners will create opportunity for apprenticeships, training and upskilling across the glass and other foundation industry sectors. It is also set to attract further inward investment to the region as leading international glass companies focus resources to be within geographical reach of the facility.

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The UK’s Leading Glass & Glazing Newspaper

ALUPROF IN THE ANTARCTIC With just a population of 2,000, Antarctica is the coldest, driest and windiest continent on earth, so why would you wish to be there? Well, with governments and society across the globe now coming to terms with the climate change crisis, work has been continuing in the Antarctic with some of the world’s top scientists who are identifying the damage we are causing to our only home.

The MB-86 ST window and door system

CGI of the Discovery Building | Image: British Antarctic Survey/BAM Nuttall

Back in the mid-1980’s it was scientists in the Antarctic who uncovered the hole in the ozone layer. Consequently, we managed to ban the use of gases like chlorofluorocarbons (CFCs) in spray cans and refrigerants which break down ozone molecules in the upper atmosphere. The hole in our ozone layer continues to reduce due to the quick action taken across the globe, we now need to do the same for CO2, which is a much greater challenge.

The British Antarctic Survey (BAS) continues to undertake groundbreaking research and maintains a Research Station located 67º south on Adelaide Island which was established in 1975. Known as Rothera, the busy station is used as a hub for other countries working in the area, offering a landing strip and wharf. The site has continued to develop over the years and in 2018 work began on the new Discovery Building, named to commemorate the discovery of Antarctica 200 years ago by the British naval officer Edward Bransfield in 1820. Designed by Antarctic Infrastructure Modernisation Partnership, which includes construction partner BAM and their team, Hugh Broughton Architects and design consultants Sweco, with Ramboll acting as

Rothera Research Station Overhead | Image: British Antarctic Survey/BAM Nuttall

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BAS’s Technical Advisers, with their team NORR architects and Turner & Townsend.

The new building replaces some of the current buildings on the site which are close to the end of their economic life.

Construction can only take place in the summer months with the next construction team due to travel to site from the UK in December 2021 and returning in Spring 2022. The construction team returning in March 2021 have successfully completed the groundworks for the new building.

The new operations building will not only offer scientists a far better working environment but will help reduce costs by minimising maintenance and maximising insulation. The two-storey 4,500m2 building will contain preparation areas for field expeditions, a central store, medical facility, offices, recreational spaces, workshops and areas for plant. High thermal performance windows specified on the project have been provided by Aluprof. The MB-86 ST window and door system has been designed to offer outstanding insulation properties. Offered in three varieties, ST, SI and AERO the MB-86 was the first ever aluminium system to employ silica aerogel,

Wojciech Brozyna Aluprof UK Managing Director

a nano-porous material that has a very high proportion of free void volume compared to conventional solid materials. Aerogel’s high pore volume, low solid content, and its ‘torturous path amorphous structure’ offer very low values of thermal conductivity.

Since setting up the Aluprof Office at the Business Design Centre in London, the company has rapidly grown their specification influence in the UK with their high-performance architectural aluminium systems. Further expansion of the company’s headquarters in Altrincham now provides specifiers with meeting facilities and an extensive showroom of commercial systems to view. With overseas growth across Europe spreading into the Middle East and firm roots already in the East of the USA, the company is becoming a global player in facade supply. Further information is available on the company’s website at aluprof.co.uk or direct from their UK head office in Altrincham on 0161 941 4005.

By Wojciech Brozyna - MD of Aluprof UK

Aerial team shot March 2021 | Image: British Antarctic Survey/BAM Nuttall

January 2022 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

LUMI BOOSTS ALUMINIUM RANGE WITH MACHINERY INVESTMENT Lumi has made significant investment in its latest range of ‘frameless’ window and doors, with the addition of new machinery to its Ballymena factory.

Setting out to expand manufacturing capacity for Lumi Aluminium products, a £61K Emmegi CNC machine is to be delivered in early December 2021, followed by a further £5K expenditure on an Elumatec 223 End Miller, set for installation later the same month.

Lumi MD, Asa McGillian, said: “Our latest investment in automation has been made to satisfy the steady growth in demand for Lumi Aluminium products since we launched the range at the start of this year.

“Our aluminium system is perfect for the current market because it bridges the gap between high-end architectural products which look the part – and affordability, with an achievable mid-level price point that is typically less than comparable aluminium products. It really does offer the best of both worlds and delivers everything you might

STELLAR’S CREDENTIALS CONTINUE TO IMPRESS FABRICATORS AND INSTALLERS

look for in a quality, contemporary, 21st Century window.”

Joining the two well-established and popular Lumi variations made from composite materials, Lumi Aluminium caters for the current trend for aluminium windows and doors increasingly favoured by homeowners, architects and specifiers alike.

Combined with Lumi’s trademark ‘frameless’ edge-to-edge glazing design, the latest aluminium range effortlessly achieves the slick modern aesthetic that is currently so sought after across both commercial and domestic sectors.

Asa added: “Besides its appeal to professional specifiers, Lumi Aluminium is also ideal for our installer partners to work with in the home improvement market because it’s simple to handle and install, with no beading or gaskets to cut and fit on site. And the distinctive look it creates is very attractive to homeowners looking for the kerb-appeal that only aluminium windows can deliver.” www.lumiwindows.com

FENTRADE – YOUR NEW ALUMINIUM FABRICATION PARTNER If aluminium products are on your agenda in 2022, have a conversation with the team at Fentrade. That’s the advice of Chris Reeks, Fentrade’s Director. He says: “Aluminium is a growth sector and we know many businesses are looking at the opportunities. If you’re one of those businesses, I’d love to have a conversation with you. We’re a young award-winning business with the energy and enthusiasm to help you achieve your ambitions.”

Chris says there are three reasons Fentrade makes the ideal aluminium partner: the product range, the service focus and the attention to detail.

Fentrade customers benefit from an impressive product range which are suitable for all market sectors. It partners with renowned industry brands such as AluK and VBH Greenteq and manufactures a full range of aluminium windows, doors, bifolds, inline sliders, GFT commercial screens, shopfronts and curtain walling products.

While the company is youthful, its team has a wealth of industry experience. Chris comments: “Our industry expertise means we know what customers need across all

30

market sectors. Factors such as producing quotes in 24 hours, always returning phone calls and keeping an open and transparent dialogue with our customers mean we offer a high level of reliability that allows our customers to plan their work schedules with confidence.”

Chris says customers also appreciate the attention to detail they receive. “We’ve invested in state-of-the art machinery and doubled our manufacturing capacity, so

Stellar, the multi award-winning aluminium system from Epwin Window Systems is proving popular with customers due to the system’s intelligent design innovations. Phil Parry, Business Development Director at Epwin Window Systems, explains: “Stellar was designed from the ground up with a remit to be simple to fabricate and easy to install. As a result, it’s packed with unique and patented features that really make a difference to the fabrication and installation experience.”

The system’s patented Reverse Butt Joint means windows can be internally glazed without the need for dummy sashes. This is appealing to fabricators as Deborah Beeley, Sales and Marketing Manager at Kingfisher Windows, says: “We value the innovative Reverse Butt Joint on Stellar – it means no dummy sashes or reverse adaptor profiles are needed, which uses approximately 30% less aluminium and minimises waste. It also increases the glazed area, which adds even more to the products’ aesthetics.”

The unique flush aesthetics of Stellar are a stand-out feature that fabricators appreciate.

Peter Adams, General Manager at Capital Windows said: “What stood out for us is other systems on the market use ‘plant ons’ or adaptors to achieve flush aesthetics which is a popular trend in window design.

But Stellar was designed from scratch as a true flush system and along with its slim sightlines and the benefit of its knockin beads, normally only seen on PVC-U windows, it’s a very appealing system for our customers.”

Stellar is a pre-gasketed aluminium system, which rapidly speeds up the installation process. Liam Duffy, Director at Bifold Local, comments: “The pre-inserted gaskets our product quality is exceptional. But our commitment to excellence extends to every area of our offer and we know it makes a difference.”

Fentrade is based in Newport, Wales, and works with trade and retail customers

don’t overstretch, which adds to the overall high-end aesthetics but also eliminates call backs to site.”

Not only is Stellar straightforward to fabricate and install, it also delivers the high-end contemporary aesthetics that allows installers to tap into higher-value projects. Adam Page, Owner of Devon and Cornwall Windows said: “We chose to manufacture Stellar because of its clear benefits. Homeowners appreciate its superior slimline flush profile and its highend aesthetics allow us to tap into highervalue projects.”

Since the system was launched, Stellar has attracted many plaudits and has become the next generation in aluminium system design. David Green, Managing Director of BDC Aluminium, concludes: “From the start, we knew that Stellar offered the industry something ground-breaking and it would seem our customers agree. We have seen a huge upturn in demand for Stellar as our trade customers appreciate what the products deliver.”

As these comments show, it’s clear that Stellar ticks all the boxes. It’s quick and easy to fabricate, it’s straightforward to install and has superb consumer appeal. In short, Stellar is living up to its name.

Tel: 0845 300 9356 www.stellaraluminium.co.uk throughout Wales and the West and along the M4, M5 and M6 corridors.

The strength of Fentrade’s offer means that turnover was up 40% year-on-year in 2021, with several areas of the business seeing triple figure growth. If you’re keen to find out more about what it has to offer your business, the company will also be at the FIT Show, which is running 10 – 12 May 2022 at The NEC in Birmingham.

Chris concludes: “All the signs are indicating that 2022 is going to be another busy year for the industry and therefore your choice of fabrication partner is crucial to ensure they can support your business at every level. We pride ourselves on our highquality product offer and service support which is why we would encourage any aluminium installer, builder or contractor to take a closer look at Fentrade.”

Tel: 01633 547787 fentradealuminium.co.uk

January 2022 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

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31

The UK’s Leading Glass & Glazing Newspaper

HOMEOWNER SAYS ‘SHEERLINE WINDOWS TRANSFORMED HIS HOMES OUTLOOK’

Sheerline aluminium windows and doors is the top choice for one Bedfordshire homeowner, who is thrilled with how these intelligently designed aluminium windows have transformed his home.

Tyrone Spence recently converted three rooms in his stunning Leighton Buzzard detached property to create a large, open-plan kitchen. He chose Sheerline Classic aluminium windows to create a beautiful, light-filled area, selecting a bespoke colour - RAL 7039 Quartz Grey to match his newly installed kitchen and create a cohesive, sophisticated look throughout his home.

Like many other homeowners looking for new home improvements, Tyrone decided he would research online prior to deciding and discovered Sheerline aluminium windows and door system via an aluminium trade supply website. Tyrone was bowled over with the range of innovate designs offered by Sheerline making it the perfect choice for him.

He commented, “I discovered Sheerline aluminium windows and doors by chance, but after delving deeper into the product specification I was pleased to discover how many unique features set it apart from other aluminium

32

systems. The patented design technologies incorporated across Sheerline Classic gave me the confidence that choosing the system would be a good decision, and I was not disappointed.”

Tyrone, even drove to see how the aluminium window and door system looked in Donald Trump’s golf course in Turnberry, Scotland, where they’re also installed. He saw for himself how the installed windows worked to create a stylish and contemporary look. Tyrone’s windows were supplied by trade fabricator, Garrard Windows, after they put him in touch with one of its Vevo Select Installers, County Glass & Glazing in Aylesbury, a local installer.

Perfectly tailored, Sheerline’s window and door systems incorporate a patented corner fixing method, which reduces unsightly misaligned corner joints, leaving windows looking crisp and elegant. Tyrone chose a clean flush look for his Classic windows, with their run through internal mitres, to create the desired look he was after.

“The patented design technologies incorporated across Sheerline Classic gave me the confidence that choosing the system would be a good decision, and I was not disappointed.”

“We were after something that matched the features of the house and something a bit different, and we’re absolutely thrilled with the result,” Tyrone said, “the aesthetics, and the way the windows sit cleanly against the brickwork have transformed the entire house.”

Tyrone reveals, the finished result has left him feeling absolutely delighted. Being able to colour match throughout his home feels more inviting and with Sheerline’s Thermlock® technology built into every window, he can look forward to benefiting from improved thermal performance throughout his home.

“I’m glad we didn’t do it years ago, because if we had, it wouldn’t have been Sheerline. I’m glad we waited! I never thought I’d get excited by windows: maybe a Ferrari or a nice watch, but I’m passionate about windows now!”

Roger Hartshorn, CEO of Sheerline, says: “It’s fantastic to hear from happy homeowners. We designed Sheerline with fabricators, installers, and homeowners in mind. So, we’re delighted to know that Sheerline windows have had such a positive impact on Tyrone’s home, with their game-changing thermal efficiency, enhanced security, and spectacular aesthetics.”

To learn more about Sheerline, visit www.sheerline.com or www.sheerlinevideo.com. You can also call 01332 978000 or email info@sheerline.com.

Follow @SheerlineSystem for the latest news and updates.

January 2022 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

SECURE, SUSTAINABLE AND STYLISH - THE SHEERLINE S1 ROOF LANTERN Designed to be easy to manufacture and fit, Sheerline’s S1 Roof Lantern delivers truly modern aesthetics coupled to highly efficient thermal performance, and heightened security. Resulting in a roof lantern that stands head and shoulders above the competition and raises standards in the sector.

Made in Britain and manufactured at our energy-efficient aluminium extrusion facility, the S1 Lantern is supplied on short lead-times, letting customers react quickly to customer demand and convert more enquiries into sales. Styled to co-ordinate with the rest of the Sheerline range of windows, doors, and bi-folds, S1 is the perfect finishing touch for modern kitchen/ diner extensions.

STYLISHLY DIFFERENT Meticulous care was taken during the design process to create a product that offered clean and ultra-low sightlines with a contemporary appearance to set it apart

from the competition. Rafter, hip, and ridge beams are designed with consistent 50mm sightlines, creating the refined proportions homeowners are looking for, while also maximising the amount of light flooding into interiors.

Corner and rafter cappings run perfectly in line with the perimeter, creating a sleek, almost seamless exterior aesthetic that gives the product a uniquely ‘architectural’ look. While top caps sit just 8mm above the glazing, accentuating the clean and understated look by visually blending in the glass and rafters.

The S1 is available in ten style variations, from pyramids to jack rafter designs that accommodate spans up to 3.2 x 6m and comes stocked in three standard colours: Pure White, Anthracite Grey or Jet Black, with other bespoke single or dual sided RAL colours available to special order.

SUSTAINABLE INNOVATION Sheerline’s unique Thermlock® technology sits at the heart of all our products, designed to reduce levels of cold bridging and provide excellent thermal performance.

Thermlock® offers improved performance over the polyamide used in other systems as it integrates a closed-cell, multi-chamber construction. As we manufacture it on site, supply is also far more reliable and not prone to the chronic supply issues polyamide has recently experienced.

This assembly considerably reduces U-value across the whole roof lantern and using 28mm glazing enables laminated or acoustic IGU’s to be specified without hampering thermal efficiency. S1 provides a centre pane U-value of 1.0W/(m2K), and we’ve totally eliminated any aluminium bridging from the interior to the exterior, so there are no cold spots, helping eliminate condensation issues.

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Co-extruded perimeter seals on the eaves beam provides excellent watertightness and protection against air and wind ingress, with attention being paid to ensure water is prevented from travelling back up and around glass units. Fully compliant with weather performance standards, the S1 can withstand snow loads of up to 1.2KN/m, covering the whole of the UK up to 200m altitudes.

SECURITY INNOVATION In the absence of any formal security standards, there has been little attention paid to developing a truly secure roof lantern. However, the Sheerline S1 seeks to rectify that, bringing together unique design innovations to provide the industry with the most secure ‘non-bonded’ mainstream roof lantern on the market.

Firstly, a unique glass lock incorporated into the end of the eaves beam locks in glass units securely, with high-performance glazing tape adding an extra layer of security. Antitamper screws are used externally across the entire roof lantern, helping keep the roof eaves, all adjoining rafters, hips, and corner end caps secure. Two- or four-way crown top caps are also fixed internally using strong metal M8 screw to prevent unwanted access from intruders.

ATTENTION TO DETAIL The S1 Roof Lantern also uses Sheerline’s unique patented corner jointing method, reducing misalignment during installation.

These unique corner connectors cleverly pull together mitred corners, providing a strong eaves beam to assemble the rest of the roof from.

For protection during fitting rafter beams are fitted with internal end caps, helping to eliminate any scuff marks as they are positioned, preventing damage and ensuring a trouble-free installation.

Finally, a shallow channel has been incorporated in the eaves beam and ridge to allow LED lighting strips to be installed, bringing a personal and individual feel to the inside of the roof lantern.

CUSTOMER TESTIMONIAL Titan Aluminium, based in Hampshire was an early adopter of the S1 system and John Jones, Managing Director, comments: ‘We supply shatterproof, flat glass roofing systems alongside roof lanterns and aim to offer the very best options in both to our customers. We were excited when we learnt about the S1 lantern as it was obvious it was designed to overcome many of the issues we’d encountered with traditional lanterns in the past.

Sheerline’s products fall perfectly in line with our own manufacturing and installation standards and we received outstanding support from the Sheerline sales and technical teams from day-one, with one-to-one guidance and training when needed alongside a full catalogue of marketing material to help us lead customers through the buying process.

S1 has gone down extremely well with our customer network, their installers, and ultimately the homeowner, who instantly recognise what the product has to offer.

Discreet and slim stylish aesthetics, exceptional thermal performance, and fantastic high levels of security are just some of the benefits that allow us to present a very attractive proposition to customers.’

To learn more about Sheerline, visit www.sheerline.com or www.sheerlinevideo.com.

You can also call 01332 978000 or email info@sheerline.com. ollow @SheerlineSystem for the latest news and updates.

January 2022 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

MILA’S FULL SECURITY CYLINDER LINE-UP AVAILABLE FROM STOCK Mila now has a full line-up of security cylinders available from stock – thanks to the addition of a new anti-bump 1* BSI Kitemarked cylinder to its range. Customers now have an even wider choice of options and more opportunities to differentiate their door offering, all with the comforting reassurance of next day delivery if required.

Effectively, Mila customers can now choose from three levels of cylinder security, depending on the application and price point. At the top of the range, there is the Mila ProSecure 3* anti-snap cylinder, which meets the Master Locksmith’s Association coveted Sold Secure Diamond Standard, in the middle is the new enhanced security ProSecure 1* cylinder with anti-bump technology, and, at entry level, there is Mila’s ProLinea BreakSafe™ cylinder, complete with a sacrificial cut line and 6-pin security protection. All are available from stock.

The new Mila ProSecure 1* TS007 enhanced security cylinder is accredited to PAS24, TS007 and Secured by Design. It is designed to pair with Mila’s popular 2* ProSecure security handle, providing a simple and cost-effective way of demonstrating maximum 3* TS007 compliance.

Available in brushed nickel or brushed brass finish, it features 6 anti-manipulation pins to prevent cylinder picking, drilling and bumping, and a sacrificial snap line which detaches the external section if it is tampered with, leaving the cylinder body protected and secure.

Mila’s Managing Director Richard Gyde explained: “There was a time when cylinders were largely seen as commodity products, with price the driving factor in product selection.

Since the advent of cylinder snapping and bumping and the tightening of the PAS24 test in 2016 though, the market

has changed and, in both the retail and commercial market, buyers are scrutinising and prioritising security more than ever before.

“For Mila customers, a key element in being able to respond to those buyers is demonstrating the fact that our TS007 accredited products are all Kitemarked. That means they haven’t just passed the test once with a sample product, but they continue to be tested and audited regularly via a 3rd party.”

More details on the Mila cylinder range are at: https://www.mila.co.uk/the-security-cylinder-edit/

VBH AND DG SUPPLYLINE GET SMART Hardware expert VBH has teamed up with servicing specialist DG Supplyline Ltd to offer a nationwide installation and service package for the greenteQ Q-Smart electronic smart handle.

Q-Smart enables users to access their homes via phone app, fingerprint recognition or proximity fob and has been a very popular addition to both companies’ product ranges since launching this year.

VBH are actively selling Q-Smart to their door manufacturer customer base, while DG Supplyline have a long-standing reputation as a main supplier to installers and the aftercare/locksmith market.

DG Supplyline also have a servicing arm, which has been servicing and repairing windows and doors since 1983.

GreenFenster powered by DGS boasts a diverse network of skilled engineers across the country. These engineers are well placed to carry out installations on behalf of VBH,

so fabricators can now opt to fit Q-Smart themselves or arrange for an approved engineer to install it for them.

Dan Powell, Head of Sales at VBH comments “VBH has a great reputation for quality in our own field of hardware supply, so it was vital when seeking a service partner that we worked with a company of a similar standing within their area of competence. We have found that company in DG Supplyline.”

Dan Rosewell MD of DG Supplyline says “We’ve been dealing with VBH for many years and we know that they supply only top quality products. When they introduced us to Q-Smart we immediately knew that it was a winning product. We also knew that we had the infrastructure to fill a gap in the market that would benefit everyone.”

As well as their installation service, a major part of DG Supplyline’s offering is to provide an aftercare service, including planned maintenance programs for Q-Smart doors.

Dan Powell concludes “As with all hardware, smart tech needs to be properly maintained to ensure that performance levels stay at their optimum, and DG

Suppyline’s experienced engineer network is perfectly placed to provide that crucial maintenance role.”

To find out more about Q-Smart, visit www.vbhgb.com, email sales@vbhgb.com, or call 01634 263263.

For more information on DG Supplyline’s services visit www.dgsuppyline.co.uk, email sales@dgsupplyline.co.uk or call 01702 351911.

CONTINUED HARDWARE INVESTMENT FOR 2022 Leading hardware distributor Carl F Groupco is fully prepared to deal with any challenges in the year to come.

Managing Director John Crittenden discusses what the company has planned for the following 12 months.

“Moving into 2022, the goal at Carl F Groupco remains the same – maintaining our OTIF targets, serving our customers and exceeding expectations.

Despite the challenges the industry has faced, we remain in a secure position as one

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of the only leading, independently owned, hardware distributors. This provides us with greater flexibility to react to changing market needs rapidly, ultimately enabling us to serve our fabricator partners more effectively.

While predicting what’s in store over the next 12 months is almost impossible, it’s vital that our businesses are prepared for further challenges by managing stock, production planning and empowering our work forces to react quickly when required.

Investment has been an important part of our strategy… in our stock, our people and our services. We are carrying our highest

“Investment has been an important part of our strategy…”

levels of stock to safeguard supply and have recently launched our biggest digital development ever; combining three of our brands to make browsing our hardware range online even easier. 2022 remains the same, we have recruited a new Regional Sales Manager and will be launching a new edition of hardware catalogue in early 2022, set to be our largest product resource to date.”

Carl F Groupco supplies one of the largest selections of window and door hardware to the UK market from leading manufacturers including, Cotswold, FUHR, Greenwood, Hoppe, Kenrick, MACO, Roto, RW Simon, Siegenia and Yale.

Carl F Groupco: www.carlfgroupco.co.uk SmartSecure: www.smartsecure.co.uk Carl F direct: www.carlfdirect.co.uk.

John Crittenden, Carl F Groupco Managing Director

January 2022 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SAVE MONEY ON GASKETS AND OTHER HARDWARE WITH AT PRECISION With a high quality range of gaskets, leading supplier AT Precision is saving fabricators thousands of pounds a year.

Sales Director Michael Hewitt explains…

For over 18 months, leading aluminium bi-fold hardware supplier AT Precision has been saving fabricators a fortune.

The Durham-based company manufactures the Everglide range of bi-fold hardware, which includes rollers, top guides, pull handles, hinges, cleats and shootbolt handles, all of which are made from cast aluminium and are compatible with major systems.

And because they manufacture all products in-house, they’re able to offer them at a much more affordable price compared to other suppliers, helping fabricators to essentially cut out the middle man and save both time and money.

BEST VALUE FOR MONEY But it’s not just hardware that fabricators can save money on. This year, AT Precision expanded its product portfolio to include Everseal, a high quality range of gaskets

which offers outstanding performance and affordable pricing to aluminium fabricators across the UK. Like the company’s hardware range, Everseal gaskets are compatible with any aluminium system on the market and are manufactured in-house using dedicated extrusion lines, saving fabricators even more money.

AT Precision Sales Director Michael Hewitt comments: “While most aluminium fabricators rely on the convenience of buying their gaskets from their systems company or supplier, it’s by no means the best value for money. By coming directly to us for their gaskets, aluminium fabricators can cut out the middle man and potentially save thousands of pounds a year. We’ve been saving fabricators money with our hardware, now our high-quality range of gaskets are saving them money too.”

AT Precision has also been asking its customers to send in samples of any gaskets it doesn’t currently provide – in return, the company will have specific tooling made and build on their stock of popular gaskets, ensuring fabricators always get the products they need.

range of plastic ancillaries, which includes injection-moulded cill end caps and adapter caps, both available in black and anthracite grey.

In addition, the company also recently invested £60K in a new high-quality range of espagnolette window handles designed to offer a modern look coupled with excellent quality and security.

Michael continues: “Thanks to our Everglide range of hardware, our Everseal range of gaskets, as well as plastic ancillaries and window handles, fabricators can source everything they need to manufacture a bi-fold door directly from AT Precision, bar the actual profile and glass.”

TRUSTED SUPPLIER On top of top quality products that save fabricators money, AT Precision has remained a reliable supplier through what’s been a very challenging period for the industry. While many suppliers battled with supply chain disruptions and material shortages, the company managed to avoid these issues by always having at least three months’ worth of stock in their warehouse.

“A combination of a factory expansion this year as well as continued strong In addition to high-quality hardware and relationships with suppliers throughout Julieour Warner gaskets, AT Precision also offers a wide the pandemic meant we were able to keep a Product Manager Julie Warner Product Manager Carl F Groupco Warner CarlJulie F Groupco Product Manager Carl F Groupco

FULL RANGE

Julie Warner Product Manager Carl F Groupco

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“ We’ve steadily increased the We’ve steadily increased the we buy from range of hardware increased the last “ We’ve ange of hardware we buy from Carlincreased Fsteadily Groupco over the We’ve steadily the rangeover of hardware we buy from arl F of Groupco the last 16 years.

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Scott Dowling referred hardware supplier…”

large amount of stock on our premises at all times, enabling us to deliver a continuous service to our customers coupled with quick turnaround times, something which has been very hard to come by in the past two years,” says Michael.

“During this unprecedented time, fabricators are increasingly looking for reliable suppliers who will not only deliver quality products, but will deliver them on time and at an affordable price. By coming to AT Precision, fabricators can source everything they need, receive their products on time, and save money in the process.”

For more information, call AT Precision on 0191 581 6508, email sales@atprecision. co.uk, or visit www.atprecision.co.uk.

Get in touch Get in touch and speak to Get in touch and speak to one of our and speak to Get in touch one of our experts today: and speak to one of our experts today: one of our today: experts experts today: t. Peterborough:

t. Peterborough: 01733 393330 01733 393330 t. Peterborough: t. Peterborough:t. Cumbernauld: 01733 393330 t.01733 Cumbernauld: 393330 01236 721557 01236 721557 Cumbernauld: t. t.Cumbernauld: e. sales@carlfgroupco.co.uk 01236 721557 01236 721557 e. sales@carlfgroupco.co.uk w. www.carlfgroupco.co.uk e.e. sales@carlfgroupco.co.uk sales@carlfgroupco.co.uk w. www.carlfgroupco.co.uk w. www.carlfgroupco.co.uk

w. www.carlfgroupco.co.uk

Scott Dowling

Cairngorm Group cott Dowling Cairngorm Group airngorm Group cott Dowling airngorm Group 38

January 2022 | www.glassnews.co.uk

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From the get-go, Glass News have taken the time to understand our business and ambitions, working closely with us to help craft our message and broadcast it far and wide throughout the trade.

From video interviews and click through banners, to stand-out advertising and on point features about our product, people and performance, Glass News has become an indispensable voice for our brand. Communication is clear, pricing is no nonsense and service comes with a smile. Highly recommended.

Chris Brunsdon Founder & CEO Tommy Trinder.Com

What a lovely team to work with – in fact, it often doesn’t feel like work! Print, PR, social and digital offerings from Glass News all deliver great results for my clients.

We enjoy working alongside the team at Glass News because they clearly care as much about our business as we do, always wanting to ensure they get everything right, and that our messages and the presentation of them are tailored perfectly for the audience receiving them.

It is always a plus to receive a proof in advance of publication, not only to check any final details, but also to get a ‘wow’ from the way things are going to look. We know our clients really appreciate and benefit from this.

The team has developed a really good mix of marketing tactics over the years, ensuring that the messages we want to send out are delivered through multiple channels to hit the widest possible audience.

I would have no hesitation recommending the team at Glass News to anybody who is thinking about working with them; they deliver great value and are a pleasure to work with.

Chris Globe Director Inside The Box Marketing

Sarah Coupe Director Dialogue PR Ltd

Having worked with Christina and Kate and her team for over 17 years they have proved to be invaluable to our sales and marketing. The design briefs, quality of work, inspiration and creativity has helped us build a strong and well respected brand over the years, their communication work ethic and commitment to deliver on time is nothing but first class.

I’d recommend anyone who is looking for outside inspiration, don’t search for long, you just need to contact Christina, the rest will take care of itself.

Jeff Walsh Chairman Pearl Window Systems Ltd

Full Service Marketing & All General Enquiries: christina@glassnews.co.uk

At Liniar and Avantek we’re extremely happy with the support we receive from the team at Glass News and its family of titles. Our editorial content is always presented to an excellent standard and style, whilst remaining cost effective – we feel the coverage provided enhances our brand strategy very well.

What has always captivated us at Selecta, whilst also being endearing, is that Glass News are unique in the industry, a bit like ourselves! The marketing mix is excellent and the relationship we have built up with the Glass News team, means they know exactly what works for them and more importantly what works for us on delivering results. We just love original content and it’s here where they tick all the right boxes. Everyone loves a candid interview with Chris and his camera!

With quite a few glass and glazing magazines in our industry, Glass News has remained price competitive whilst being very easy to work with, accommodating and extremely flexible. We would certainly recommend them and their family of titles.

For us, Glass News continues to stand out as one of the leading publications within our industry with Christina, Chris and the team very much feeling part of the extended Selecta family.

Sue Davenport Group Marketing Director Liniar

We use Glass News as part of our annual PR plans.

Glass News run a good variety of features to engage readers throughout the year. We use these to communicate our messages and news to a relevant audience. We like the variety of print and online formats available from the Glass News titles, and are increasingly using digital formats to reach people.

Mark Walker Marketing & Design Manager Selecta Systems Ltd

Glass News is a popular and widely-read publication – the quality and variety of editorial content makes each issue relevant and engaging. Chris’ industry experience and understanding is reflected in the quality of his questions and his write-ups. MRA works closely with Glass News to get the right mix of content and exposure for our clients. The team – who have worked in the industry for many years – are always happy to help us get the best results.

Louise Sanderson Marketing Manager Freefoam Building Products

Glass News has successfully adapted its model to change in the media landscape. This includes the extension of its digital offer, creating a multi-media strategy combining print, online and social channels.

This has meant that as a sector specialist marketing agency we’ve been able to not only tap into its direct audience reach, but also to amplify the reach of client-owned social and digital channels, through our relationships with it. We’re also big fans of the integration of video and the written word, something embraced

by Glass News across its digital platforms.

Nadia Hall MRA Marketing Associate Director

• Interviews, Face to Face Articles and Editorial Features

• Print Advertising, Digital Advertising and Find A Supplier

• PR, Video, Weekly E-Newsletter and Website

• Yearly Packages with Full Service MultiMarketing Channels

The reach and influence that industry media exerts in the digital arena is often overlooked. Independent media titles are key ‘influencers’ online, print editions provide a further platform.

In its proactive approach to bring those channels together, the team at Glass News have created a series of carefully considered media titles with a proven reach among trade and home improvement audiences. These extend beyond print to a comprehensive and integrated digital offering.

John Warren Director Lasco PR and Marketing

www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

VISTA CONTRIBUTES TO SCOTLAND’S LARGEST SOCIAL MODULAR HOUSING DEVELOPMENT

NEW APEER INSTALLATION VIDEOS MANAGE HOMEOWNER EXPECTATIONS Following research amongst its retail installer network and a cross-section of homeowner customers, Apeer has produced a video that shows the process of removing an old residential door and fitting a new one. The production is aimed at managing the expectations of homeowners who may be deciding upon a replacement residential door, or having chosen one, to ensure they understand the installation process.

“Homeowners invariably research everything when making a capital purchase for their homes but seldom will they understand just what the installation process for residential doors involves. Often they underestimate just how involved the process is and the potential for disruption,

and few appreciate what a skilful operation it is,” explained Asa McGillian, Managing Director of Apeer. “Having seen the skill involved we believe that homeowners will also enjoy a greater sense of value for money and security when they realise the level of skill employed in the process.”

The video has been produced as a fulllength version at 3 minutes 15 seconds for viewing on YouTube, with shorter edits produced for sharing on the company’s extensive Facebook and other social media channels. Installers will be expected to encourage homeowners to watch the video as part of the sales process or in preparation of an installation.

The shorter edit may be viewed here: https://youtu.be/HXjuxcWfsIc

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IZE PR

WIN £10 CASH PRIZE!!

Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU or Email: christina@glassnews.co.uk. Entry deadline: 20/01/22.

Leading composite door manufacturer Vista Panels were pleased to work on a £9.8 million development in South Ayrshire, Scotland’s largest social modular housing development to date, helping to deliver muchneeded new affordable housing in the area.

quality GRP composite door for all of the factory built homes.

Working with Riverside Scotland, the UK’s largest social housing landlord, and Connect Modular, part of The Wee House Group, Vista supplied its high-

Councillor Philip Saxton, Housing and Community Wellbeing Portfolio Holder for South Ayrshire Council said: “This is fantastic news for Dundonald and South

“We are thrilled to see our door used in this growing sector, and I feel it will really help tackle both the housing crisis and the environmental one,” comments Ian Smith, Vista’s Business Development and Marketing Manager.

The investment – which includes Scottish Government funding of £4.7 million – begins with the delivery of 63 brand new affordable homes, the first phase of a 250-strong property development located at the site.

The first affordable homes will be made available to Irvine Housing Association customers before the end of the year.

Ayrshire, as we look to expand affordable housing.

We will be able to allocate all 63 of these homes to people on our housing waiting list, and I look forward to the start of works.”

Ian concludes: “We’ve worked closely with several modular house builders this year, and it’s very rewarding to see our products being used on projects that contribute to transforming the housing market.

“The UK’s housing crisis and reducing our carbon footprint are both very important issues to us, and we’re therefore very excited to be partnering with companies that share the same values.

“We were delighted to work with Riverside Scotland and Connect Modular, and we very much look forward to supplying similar projects in the future.”

For more information call 0151 608 1423 or visit www.vistapanels.co.uk.

Name: Tel: Address: Postcode: Email:

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January 2022 | www.glassnews.co.uk

Oh so BEAUTIFUL It’s beautiful just to behold the precision and detail that goes into every Virtuoso composite door. Each one is painstakingly designed to represent the authentic look of natural timber or the contemporary finish of powder-coated aluminium. The finished result is Virtuoso beautiful.

There’s oh so much more to discover at virtuoso-doors.co.uk/oh-so-beautiful

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER TRIPLE-TRACK DOOR OPENS UP SHROPSHIRE HOME A property in Ludlow, Shropshire, has benefited from the installation of a PatioMaster triple-track sliding door and adjoining Optima tilt and turn windows to create an impressive 7-metre expanse of glass that delivers panoramic views of the Shropshire Hills.

The owners of the property wanted to make the most of the vistas from their newly constructed garden room as their view overlooks an area of outstanding natural beauty. They turned to longstanding Epwin Window Systems’ installer Oswestry Windows and Doors (OWD) to realise their vision.

Matt Dunne-Smith, owner of OWD said: “Having discussed the project in detail with the homeowner, we recommended using a five-metre triple-track PatioMaster Door in combination with two full height Optima Tilt & Turn Windows. Manufactured in

smooth Anthracite Grey on White they would suite perfectly to deliver an expanse of glass while providing the contemporary aesthetics the homeowners wanted and complement the stunning natural surroundings.”

PatioMaster is one of the UK’s leading patio doors. Its triple-track patio door offers up to 25% more open space than a conventional sliding patio door and has an improved glass to frame ratio when compared to a similar sized door. There are fewer vertical frames to break the view than with a bifolding style, which was the key factor on this project. Matt said: “We have seen a sharp increase in demand from consumers looking to blur the lines between the home and the garden with aspirational products.

These spaces are created using large expanses of glazing and glass doors, and the high-end PatioMaster triple-track door was the perfect solution.”

Two complete the 7-metre span, two full height Optima Tilt and Turn windows were fitted. Matt said: “Full height Optima Tilt & Turn Windows offer improved sightlines and a higher glass-to-frame ratio to open up bigger vistas which was perfect for this project.”

The doors and windows were manufactured

by OWD’s fabrication partner Emplas, one of the country’s leading manufacturers and a company that has specialised in trade fabrication since 1985. The team at OWD worked closely with the homeowner to ensure every detail met exacting requirements and installation ran smoothly and with the minimum of disruption.

Matt concluded: “We have been fitting Epwin Window Systems’ products for many years because they deliver at every level.

This project perfectly demonstrates the quality, versatility and style on offer. We are delighted with the results – as are the homeowners.”

Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

bi-fold door

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January 2022 | www.glassnews.co.uk

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YOUR LETTERS

LETTERS

The UK’s Leading Glass & Glazing Newspaper

SO, THIS IS CHRISTMAS? Dear Chris, January and February can be bleak. That’s not only because of ‘Dry January’ or new year diets, but also because the streets are lined with the casualties of Christmas – Christmas trees.

Every year it strikes me that it’s a slightly depressing sight. Once vibrant green living things, now brown, dropping their needles and stripped of the tinsel and fairly lights, cast out, lying next to rubbish bins waiting to be collected.

And I’m not alone. The Carbon Trust has conducted a study into the environmental impact of our obsession with the Norway Spruce.

Take a 6ft 5inch tall tree for example. It has a carbon footprint of 5kg. That compares to a plastic tree which has a carbon footprint of 40kg.

So, which is the most sustainable?

Well, as recently mused over in the national press, real trees win hands down in the carbon stakes, capturing carbon while they grow, and generating a far smaller footprint than their plastic counterparts – at least to begin with.

It’s what happens after that that tips the scales towards a reassessment.

Ok, old Christmas trees are taken away and chipped but in that sense they’re disposable, as throwaway as single use plastics.

An artificial tree gets packed up and put back up in the loft to be reused the following Christmas, the one after that and so on.

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.

Contact Chris: chris@glassnews.co.uk

46

LETTER TO THE MEDIA

If we gave an artificial tree a conservative serviceable life of 10 years, its carbon footprint remains at 40kg. If you’re chopping down a living tree year after year, your

carbon footprint is 50kg.

Somehow to me that seems less ‘green’, especially when I know people who are still using artificial trees that they purchased 30 or 40 years ago. That’s a lot of trees saved.

Why am I talking about this now?

Well because it echoes the debate in our own industry - or at the very least the one that we should be having.

Timber windows are renewable, but they are infinitely less recyclable than PVC-U ones (or aluminium for that matter), which have a reference service life of 35-years and at a minimum can be recycled 10 times without impacting on performance.

As a society we all want stuff, that’s not new. How society is now wrestling with the implications of that is.

COP26, then incredible Greta, and the many other climate change activists are reshaping how we think as consumers.

PVC-U currently sits in a slightly precarious position. It could drift out to sea with plastic bags, bottles and disposable plastics.

Conversely, it could like the humble artificial Christmas tree, now laid to rest for another year, be seen as part of an environmental solution.

Which way we go is now up to us.

Rob McGlennon, Manging Director, Deceuninck

Dear Chris, Over recent weeks climate change has climbed to the top of the social, economic and political agenda through COP26, the UN Climate Change Conference that was held in Glasgow from 31st October to the 12th of November 2021.

An agreement was agreed and announced by a tearful Alok Sharma, President for COP26 following stern disagreements in the final hours over the wording of an intention to abandon coal, which was watered down from a ‘phase-out’ to a ‘phase-down.’

Limiting global warming to 1.5oC compared to pre-industrial levels was a key part of the 2015 Paris Agreement that most countries signed up to and this event was to build upon those promises made.

The Paris Agreement requires the cutting of global emissions by 45% by 2030 and to zero overall by 2050. It was hoped that an agreement in Glasgow would have fulfilled this target with a degree of confidence, but unfortunately this has not been achieved, nor may it be enough to limit global warming to 1.5oC. We are now faced with the fact that unless businesses and individuals put into place a change in the way in which we lead our lives, then dramatic climate change is inevitable.

To put that into perspective, scientists believe that a 2.0oC rise would decimate or possibly eliminate coral reefs entirely, while rising sea waters would see some islands disappear of the global map and the likes of the Maldives, which is just 1.5m above sea level, are at risk.

As a £multi-billion industry there’s much we can do and already we’ve become a business that has achieved a zero-landfill standard and we’re already planning forward as to how we can become CO2 neutral well ahead of legislative and regulatory requirements in 2050.

Whether an industry body will pick up and drive a programme of change management and commitment remains to be seen, but what we need to do is become better at how we manage the environment right now and it’s certainly a message that’s resonating with consumers.

Recycling is certainly an important first step, but the whole sustainability and climate change agenda needs to be looked at in considerable detail. It might be down to individual companies, but my hope is that a collective body may well help achieve this on a greater scale. After all we owe it to the future generations to come.

Stephen Nadin, Managing Director, Endurance Doors

January 2022 | www.glassnews.co.uk

R E G I O N A L I N STA L L E R , N AT I O N W I D E B R A N D I N G O R L E A D G E N E R AT I O N ?

S O C I A L M E D I A & H O M E O W N E R M A R K E T I N G PA C K A G E - o n l y w i t h I m p ro v e !

I m p ro v e M a g a z i n e t a rg e t s h o m e o w n e r s a c ro s s t h e U K a n d i s d e d i c a t e d t o o u r i n d u s t r y.

Ta k e a l o o k a t t h e p a c k a g e w e a re o ff e r i n g :

We promote companies who sell windows, doors, conservatories and garden rooms to homeowners and we do this via our lifestyle magazine through email and social media.

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W i t h a F a c e b o o k re a c h o f o v e r 3 0 0 , 0 0 0 h o m e o w n e r s , w i t h i n t e re s t s i n h o m e s , D I Y a n d g a rd e n i n g , I m p ro v e i s t h e p e r f e c t p l a t f o r m t o a d v e r t i s e y o u r p ro d u c t s a n d s e r v i c e s . We a l s o u s e a t a rg e t e d e m a i l d a t a b a s e o f A B C 1 h o m e o w n e r s , t o g e t y o u r p ro d u c t s i n f ro n t o f p o t e n t i a l c u s t o m e r s .

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LETTERS

The UK’s Leading Glass & Glazing Newspaper

AN OPEN LETTER TO THE WIDER open FENESTRATION letter INDUSTRY AN

We write this letter as a collective of twenty eight independent fenestration companies, spanning all shapes, sizes, and different specialisms within the supply chain. Each of us have our own unique products and clients, but what unites us are the unprecedented and unrelenting challenges we’ve faced since the first day of lockdown back in March 2020.

We would now like to put on record and address several issues regarding the current state of play in our collective supply chain.

The purpose of this letter is to explain and rationalise where we are, and to call for everyone in our industry to show a #unitedfront in order to weather a common storm.

We write this letter as a collective of twenty eight independent fenestration companies, spanning all shapes, sizes, and different specialisms within the supply chain. Each of us have our own unique products and clients, but what unites us are the unprecedented and unrelenting challenges we’ve faced since the first day of lockdown back in March 2020.

We would now like to put on record and address several issues regarding the current state of play in our collective supply chain.

The purpose of this letter is to explain and rationalise where we are, and to call for everyone in our industry to show a #unitedfront in order to weather a common storm.

The following areas, although not exhaustive, hopefully give an idea of the impact Covid-19 has had on construction and

CONTINUED SUPPLY CHALLENGES Overwhelming demand for construction products since the easing of lockdown restrictions has left many resources in short supply, with much longer than usual lead times.

An industry web forum attended by many of us during the first closure, predicted that post lockdown demand would drift back up to perhaps 70% of normal levels by late September. In reality, most of our industry peers saw demand of 130% within 6 weeks of reopening - initially a huge relief of course, but with that relief came a number of subsequent serious issues.

Basic building materials, such as cement, timber, steel and paints, quickly became and continue to be heavily restricted, along with composite door slabs, uPVC profile, glass and other components.

Manufacturers have quite rightly shrunk back to focus on delivering their core products in volume, and so the huge

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to the wider Fenestration Industry

The following areas, although not exhaustive, hopefully give an idea of the impact Covid-19 has had on construction and

CONTINUED CHALLENGES choices our SUPPLY consumers and retail customers have enjoyed in

LABOUR SHORTAGES The historic stability of our industry workforce that allowed

Overwhelming for construction recent years,demand are suddenly limited. products since the easing of lockdown restrictions has left many resources in short supply, withhave much longer than usual lead These factors made it much harder fortimes. manufacturers,

processors and fabricators to manage continuity of supply,

An industry web forum attended by many of us during having to deal with last-minute shortages and delays theoften first closure, predicted that post lockdown demand would driftour back up to perhaps 70% of normal levels by late beyond control.

September. In reality, most of our industry peers saw demand of 130% within 6 weeks ofthe reopening initially a huge relief We fully acknowledge impact -this has had on the ability of course, but with that relief came a number of subsequent of our customers to forward plan their own scheduling serious issues.

requirements, and we are constantly working to improve Basic building and materials, such as cement, timber, steel and forecasting communication. paints, quickly became and continue to be heavily restricted, along with composite door slabs, uPVC profile, glass and PRICE RISES other components.

Global shipping risen sharply to a shortage Manufacturers have costs quite have rightly shrunk backdue to focus on delivering their core products and This, so thecoupled huge of empty containers causedinbyvolume, Covid-19. choices our consumers and retail customers have enjoyed in with massive demand and competition from Europe, has recent years, are suddenly limited. meant most raw materials and components involved in

These factors have made much harder for manufacturers, construction have beenit subject to overwhelming price rises. processors and fabricators to manage continuity of supply, often to deal last-minute shortages and could delaysbe Forhaving the time beingwith at least, the days where price beyond our control.

leveraged with scale of purchasing and volume buying are

all levels the of the supply chain opting or needing Weover, fully with acknowledge impact this has had on the ability to of our customers to forward planresource their ownover scheduling prioritise margin on a scarce their top line. requirements, and we are constantly working to improve forecasting and communication.

This ultimately makes all our products more costly to manufacture and leaves us with no choice but to pass on PRICE RISES surcharges and rises to our customers if we want to keep Global shipping costs have risen sharply due to a shortage trading.containers Energy costs are by also loomingThis, large on the with horizon of empty caused Covid-19. coupled massive demand competition from has meant and may proveand to be the toughest nutEurope, to crack long-term. most raw materials and components involved in construction Please assured, only those costs thatrises. can’t be fully have beenbe subject to overwhelming price

absorbed are passed on, and, in all cases, limited to the

For the time being at least, the days where price could be lowest extent possible.

This mustand be volume an approach taken leveraged with scale of purchasing buying are by with everyalllevel ofof the supply chain, theorfocus moving over, levels the supply chainwith opting needing to prioritise margin on a scarcerivals resource over their line. away from undercutting to focusing ontop long-term

sustainable This ultimately business makes allplanning. our products more costly to manufacture and leaves us with no choice but to pass on surcharges and rises to our customers if we want to keep LABOUR SHORTAGES trading. Energy costs are also looming large on the horizon and may prove to be the toughest nut to crack long-term.

Brexit has impacted heavily on recruitment in our industry,

especially in ouronly ability to recruit andcan’t retain and Please be assured, those costs that belogistics fully absorbed are passed on,This and,has in all cases, limited to the manufacturing staff. been further compounded lowest extent possible. This must be an approach taken by by the ongoing challenges of Covid-19 isolation every level of the supply chain, with the focus moving away requirements, seen some of our signatories lose from undercuttingwhich rivals has to focusing on long-term sustainable business 30% ofplanning. their workforce overnight.

Brexit haslevels impacted heavily on in our industry, for high of reliability hasrecruitment been replaced with the need especially in our ability to recruit and retain logistics and to manage a more transient and volatile landscape. manufacturing staff. This has been further compounded by the ongoing challenges of Covid-19 isolation requirements, At the heart of this will be a commitment to investing in which has seen some of our signatories lose 30% of their our people,overnight. their wellbeing and job security, and we will workforce

continue to focus on training and development across all

The historic stability of our industry workforce that allowed sectors. for high levels of reliability has been replaced with the need to manage a more transient and volatile landscape.

A POSITIVE FUTURE

At the heart of this will be a commitment to investing in our people, their wellbeing So where does this takeand us?job security, and we will continue to focus on training and development across all sectors.

The complexity of the fenestration supply chain today means

A POSITIVE FUTURE there have been, and will continue to be, occasions where all So where does this take us? suppliers and fabricators are forced to make unprecedented

last-minute changes their production The complexity of theto fenestration supply schedules, chain today means there have been, and willdelivery continue to be, occasions where all commercial terms and dates. suppliers and fabricators are forced to make unprecedented We accept the knock-on effect at consumer level can cause last-minute changes to their production schedules, commercial terms delivery dates.reputation of strong, unjust damage to and the long-standing

resilient businesses who effect are fighting tooth and their We accept the knock-on at consumer levelnail canfor cause customers and livelihoods.

Consumers, on occasion, are unjust damage to the long-standing reputation of strong, also resilient businesses who are fighting toothaccustomed and nail for their not receiving the service they have been to. customers and livelihoods. Consumers, on occasion, are also not they have accustomed Ourreceiving eyes are the wideservice open to this, andbeen on behalf of the to. wider supply chain in which we all operate, we would ask for your

Our eyes are wide open to this, and on behalf of the wider continued patience we continue supply chain in whichand weunderstanding all operate, we whilst would ask for your continued patience and understanding whilst we to work round the clock to deliver a product andcontinue service to that work round the clock to deliver a product and service that you are happy with. you are happy with.

It is categorical that each of the above issues will self-correct

It is categorical that each of the above issues will self-correct and stabilise, stabilise,only onlythe thetiming timingofofwhen whenthis thiswill will happen and happen is is unknown. unknown.

Collectively, we hope this letter goes some way towards

Collectively, we current hope this letter goes way towards explaining the challenges wesome are facing, and please explaining the current challenges we are facing, and please be rest assured that we are all doing our utmost to support be rest assured that we are all doing our utmost to support customers against against the the odds. odds. customers

Ifany anyindustry industrycan canadapt adaptand andemerge emergefrom fromthis thisyear yearstronger stronger If than than ever, ever,it’s it’s ours. ours.

Thank you for taking the time to read.

Thank you for taking the time to read.

January 2022 | www.glassnews.co.uk

2022

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GLASS

ROOFING

TUFFX TURNS GRAND DESIGNS INTO SAFE SOLUTIONS

CAPITALISING ON CONSERVATORY ROOF GROWTH WITH LEKA SYSTEMS

A refurbished office in central London has been given the TuffX treatment, transforming it into a stunning contemporary workplace flooded with natural light and space.

Multiple large openings on the office building’s ground floor were designed to open up the basement level below. The plans relied on a super safe and secure specialist glass solution to bring them to fruition – which is where leading toughened glass specialist TuffX stepped in.

TuffX supplied a total of 76 individual panels of 21.5mm toughened and laminated glass, each with polished edges and dubbed corners. Due to the nature of the project the entire 95m2 order of glass was heat soaked for additional strength and quality, greatly reducing the possibility of unforced breakage and providing added reassurance for the client.

The result was a spectacular new stylish and bright office space. Not only was the basement floor transformed, flooded with natural daylight and a feeling of spaciousness, but the refurbishment also created an impressive entrance to the building and dramatic focal point, with the glass balustrades complementing the sleek, contemporary concrete and steel interior.

TuffX’s Managing Director Graham Price said: “Large spaces require careful consideration when it comes to placing windows, skylights and other openings, in order to maximise light and give the whole area a more comfortable feel for everyone using it. Clever design like this maximises on light and space, but safety is absolutely paramount, which is why our customers call us.” www.tuffxglass.co.uk

VISOGLIDE PLUS SLIDING DOORS

If you’re a fabricator looking for new products for your portfolio in 2022 to capitalise on the growth in conservatory roofs, look no further than Leka Systems.

That’s the view from Leka Systems’ Managing Director, Rhys Hoddinott, who said: “Leka products are a compelling addition to a fabricator’s portfolio. We saw a 40% sales growth in 2021 thanks to the strong upturn from our fabricating partners. It’s because we have the products today’s homeowners are looking for.”

sustainable alternative to a traditional block- or brick-built conservatory base and wall or garden building. It’s typically installed on concrete pads, so it saves time when considering a new build conservatory, single storey extension or garden room.

Leka Systems’ products tap into the trend for solid roof retrofits on existing conservatories and new extensions to create additional space to accommodate homeworking and garden buildings.

The Leka Warm Roof can replace the roof on most existing conservatories including glass, fibreglass and polycarbonate roofing systems, all without the need for additional support.

The portfolio of Leka roofing solutions is extensive and includes a variety of products to suit all property styles.

As well as tapping into consumer trends, the products also offer benefits to fabricators and installers. They are intelligently designed to be straightforward to manufacture and quick and easy to fit so they add value in more ways than one.

The Orangery Flat Roof Conversion Kit replaces fibreglass, traditional build, glass or polycarbonate conservatory roofing systems with a lightweight, flat orangery-style roof.

It updates the look of a conservatory and turns it into a year-round room.

The Leka Xi is a modular conservatory walls and base system. It provides a warm,

TRIPLE TRACK AVAILABLE NOW!

It isn’t just the products where Leka excels.

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LARGE SASH WIDTHS Up to 6.4m wide in 2 panes. 2-4 panes available

STOCK COLOUR CHOICE White, Anthracite Grey & Black, Dual Colour

January 2022 | www.glassnews.co.uk

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ROOFING

The UK’s Leading Glass & Glazing Newspaper

A RISE IN POPULARITY

Pete Manning, Roof Assured

by Sika, outlines the brand’s development to meet the rise in popularity of single ply and liquid roofing membranes as waterproofing solutions for domestic and small commercial installations.

The changes align with Sika UK’s commitment to protect and waterproof homes and buildings around the world to the highest possible standards.

NEW MEMBRANES FOR A NEW GENERATION OF INSTALLERS To meet the demands of the growing roofing market, we’ve invested in an enhanced range of flat roofing products.

Our new portfolio of liquid and single ply membrane waterproofing technologies has been developed and manufactured to meet the needs of customers looking for a range of premium and durable waterproofing solutions from a single trusted source.

INSTALLERS BENEFIT FROM NEW WAYS OF WORKING In addition, we’ve now made the range available through selected specialist roofing stockists across the UK. This means that customers benefit from fast and streamlined product availability and excellent customer service from their Roof Assured installers and local stockist. For installers, it’s an ideal opportunity for a new generation of home improvement companies, roofing and glazing contractors to build their

“The Sika brand is renowned throughout the world for producing excellent waterproofing solutions and so it made sense to build on that reputation and expertise to elevate the Roof Assured brand and broaden the product range to meet a growing demand for premium, quality roofing products for domestic and small commercial projects. “ ROLLING OUT NEW MEMBRANES Our new RoofPro range of technologies have been developed to appeal to homeowners but also to give installers a range of premium, low maintenance, flat roofing membranes backed by our training and support to offer customers the highest level of product installation.

Pete Manning

“Sikaplan RoofPro has a life expectancy of more than 35 years and gives homeowners the reassurance that it will protect their roof whatever the weather throws at it.” businesses by adding the range of RoofPro membranes to their product portfolio. New installers will have a unique introduction to the brand, supported by product training and local stockist knowledge of roofing and their local communities. Existing Roof Assured installers will continue to receive great project support and extended product choice but will also benefit from a more agile way of working with their local stockist as their main touchpoint.

GROWTH OPPORTUNITIES NOW THAT FLAT IS BACK

Sikaplan RoofPro is a true waterproofing all-rounder. Whatever the roofing application this single ply membrane will provide the all-weather seal. Compatible with virtually all commonly used substrates in new build and refurbishment projects, Sikaplan RoofPro has a life expectancy of more than 35 years and gives homeowners the reassurance that it will protect their roof whatever the weather throws at it.

Sikalastic RoofPro offers a seamless rollout that offers all the benefits of a polyurethane-based liquid membrane, plus ingenious atmospheric moisture curing technology. Sikalastic RoofPro forms a seamless and watertight surface for roofs.

Guaranteed for up to 20 years the liquid membrane combines durability with a versatile application, making it a high performance, cost effective waterproofing solution for all seasons. For more complex

flat roof applications, installers have the flexibility of installing the Sikaplan and Sikalastic membranes together, offering their customers a truly adaptable, high performance and cost-effective roofing solution.

These are exciting times for Roof Assured. The Sika brand is renowned throughout the world for producing excellent waterproofing solutions and so it made sense to build on that reputation and expertise to elevate the Roof Assured brand and broaden the product range to meet a growing demand for premium, quality roofing products for domestic and small commercial projects.

At the same time as expanding and investing in our product range, we’ve introduced a new Roof Assured by Sika distribution package. By making our waterproofing systems available through roofing stockists enables us to extend our reach across the UK and give us tactical and logistical advantages of selling direct to customers.

The new brand demonstrates the company’s willingness to drive growth and build relationships with homeowners, stockists and installers. It now means that we can offer the right roofing solution for every project.

If you are interested in becoming a Roof Assured Installer then please visit http://www.roofassured.co.uk/installers/become_an_installer/

While flat roofs have for many years suffered from a poor reputation, these new high performance, long lasting and aesthetically pleasing membranes have proved a gamechanger and ‘flat is back’ is now the hot topic for flat roofing solutions.

Self-builders and renovators in particular are looking for products that tick all the boxes when it comes to meeting building regulations, high safety performance, and longevity. A flat roof option also gives homeowners the opportunity to be creative and achieve the contemporary ‘keep your eyeline on the skyline’ roofing design that will give their property the ‘Grand Designs’ WOW factor. It’s all about looks and performance.

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January 2022 | www.glassnews.co.uk

Only the sky’s the limit •

Minimalist design in aluminium with ultra-low sight lines

•

You can have a range of lanterns, flat rooflights, skyrooms, conservatories, verandas or lean-tos

•

Lanterns available in a number of options, including our new square version

•

19 stock items

•

Stronger aluminium construction

•

Available in all RAL colours

•

Quality technical support

To see more, talk to our Technical Team at atlasroofsolutions.co.uk/sky

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G AWARDS REVIEW

The UK’s Leading Glass & Glazing Newspaper

UAP WINS NEW CATEGORY AT PRESTIGIOUS G21 AWARDS

BEST PROMOTIONAL CAMPAIGN FOR DOORCO IN G21 AWARDS

Leading door hardware supplier UAP Ltd has won the Glass and Glazing industry’s new, prestigious G21 Award for the Covid Business Hero 2021 thanks to their unrivalled support and quick response to the Covid crisis.

DoorCo is delighted to have come away from Friday’s ceremony with their first G Award, having been awarded Best Promotional Campaign for the launch of GRiPCORE and FLiP, the company’s two new innovations launched in tandem earlier this year.

The Awards Ceremony, which took place in London in November, was attended by leading managers and staff of UAP who all accepted the award with pride. This special, new category was introduced to honour the businesses that reacted to the global pandemic and leveraged the way they operate to be a force for good within the glazing industry.

One of several reasons UAP won the Award was the way they were so quick to respond to the crisis when the pandemic first emerged in China: they immediately prevented visitors from going to site and also enabled staff to work from home, weeks before the majority of the UK was locked down.

Concerned about the lack of quality PPE available in the UK, the company leveraged its contacts in Asia to purchase PPE

consignments, including 1.5 million masks, 130,000 face shields, 500 thermometers, over 15,000 pairs of goggles, 65,000 litres of hand sanitiser and 2.7 million alcohol wipes.

Pivoting its business to sustain jobs, they became a vital supplier and were instrumental in keeping people safer.

UAP’s Technical & Development Director, John Mcloughlin said, “We deployed our 3D printers to make more than 250 headbands to enable face shields for frontline workers, as part of a nationwide initiative by the National 3D Printing Society.

“We have also donated £500,000 worth of PPE to

local charities, healthcare providers, schools and community groups around the North West, as well as keeping our own team safe.

“Alongside our focus on protecting people from the virus physically, we have place considerable emphasis and supporting our team’s mental health and wellbeing. This has included generating opportunities for colleagues to remain connected, through initiatives such as bite-sized training, online staff quizzes and free weekly yoga sessions for the team”. www.uapcorporate.com

Dan Sullivan, DoorCo MD comments: “To win any business award is a great achievement, but we are particularly delighted to have been awarded the Best Promotional Campaign for FLiP and GRiPCORE in this year’s G Awards.

It’s even more special as both new products were developed and marketed during some of the toughest trading conditions ever. The whole team contributed to the products, which in March 2020 – at the start of the first lockdown – were still in development phase.

Despite the uncertainty at the time, we pressed forward with the launch.

identities for each product.

We moved away from the existing DoorCo brand to give them an individual look and feel; a separate personality, that stands out from the crowd and appeals to customers with different tastes and requirements, but which is still firmly lodged in our House of Brands. Together with our long-standing PR agency Brouha, we engaged with Third Floor Design, and collectively created these award-winning campaigns which encouraged us to look deeper at where we sit in the market and how we express this visually.

“The campaign included creating CGI videos for both products. They effectively demonstrated for example, the construction of the GRiPCORE solid timber core which has a

“The whole team is so delighted about our success in the awards, which are after all the most coveted in the industry!” unique matrix of LVL and engineered hardwood, and FLiP’s video showed the versatility of the glazing cassette system.

It also doubles up as an installation guide too.

“The whole team is so delighted about our success in the awards, which are after all the most coveted in the industry! For more information about GRiPCORE and FLiP, please visit: www.door-co.com or call 01625 428955.”

“Both products were important additions to our product portfolio as together they create the ultimate composite door, so we knew we needed to create strong new

THERMOSEAL GROUP WINS G21 BEST COMPONENT SUPPLIER AWARD Following another extremely busy year of investment in the Group’s infrastructure in addition to continual development of its Technical Centre and IG component manufacturing facilities; And all whilst dealing with the consequences of the Covid-19 pandemic and Brexit, Thermoseal Group has won yet another award. At the Glass and Glazing Industry’s prestigious G21 event at the Hilton on Park Lane on 26th November, the Thermoseal Group team were presented with the ‘Best Component Supplier’ Award.

Thermoseal Group’s business development has been non-stop over recent years and the awards have been coming in thick and fast. Just over the past 12 months, the Group has been ‘ranked no. 96 in the Sunday Times HSBC International Fast Track 200’ and voted ‘Spacer Bar Manufacturer of the Year’ in the National Fenestration Awards for both 2020 and 2021.

In 2020, in the face of the backlash of Covid-19 and Brexit, the Group saw a 21% increase in export sales whilst coping with massive swings in UK trade. With an eye on the future requirements for its Thermobar and Thermoflex

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warm edge spacers, the Group also set up a new ‘Centre for Innovation and Manufacturing’, expanded its technical centre, increased production capacity with additional machinery and greater automation to meet growing demand for its spacers and injection-moulded fittings, and achieved Investors in People 6th Generation standards… all whilst offering a first-class service to its customers.

Sales Director Mark Hickox, says: “We are delighted to win such a prestigious award amongst such a broad spectrum of businesses within the window industry who offer excellent products and service to their customers.

“The past year hasn’t been easy for anyone. The window industry, whilst gaining a welcome influx of business spurred on by everyone spending more time at home, has also been fraught with a multitude of supply issues which have severely impacted on the price and service we can all offer.

“This award is testament to the hard work of our team who have worked very closely with our customers to ensure that we continue to service their component requirements to the best of our ability. It is also testament to our customers

who continue to spur us on to continually improve. I’d like to thank everyone involved in helping us to achieve this award and thank you to all customers, staff, suppliers and industry contacts who have supported our award wins and continue to cheer with us.”

To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit www.thermosealgroup.com. For full information about the Group’s warm edge spacers see www.thermobarwarmedge.com and www.thermoflexwarmedge.com.

January 2022 | www.glassnews.co.uk

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G AWARDS REVIEW

G-AWARD FOR THE PERFECT COMMERCIAL RESIDENCE The Residence Collection came away from the returning G-Awards with the honour for Best Commercial Project for their Sewell Park Academy development using R9 windows, specified at the request of the client.

The Sewell Park Academy project was in a conservation area in Norwich and consisted of the specification of 170 R9 windows from The Residence Collection, manufactured

by Tradelink and installed by local partner, Homelink Windows Limited. Architect, Baily Garner, working for the Boudica Schools Trust, specified these due to the unique heritage characteristics, low maintenance features and superior performance, along with the added sustainability benefits of PVCu. The main Sewell Park Academy building was built in 1929 and is a stately, symmetrical neo-classical brick building with stone details and is a locally listed building and so product type and material were paramount in the original project specification. Andrew Williams of Boudica Schools Trust commented: ‘I chose Residence windows after searching for a product that matched our existing windows as near as possible due to being in a conservation area and having certain restrictions placed on us by the local council.’

The G-Award for Best Commercial Project is also one of several awards that The Residence Collection has enjoyed in recent years as Sarah Hitchings, sales and marketing director points out. She said: ’The Residence Collection and R9 in particular continues to receive awards and accolades, yet this case study is a standout project along with others that we have carried out with our manufacturing and installation partners in recent years. To receive a G-Award for Best Commercial Project out of a very high calibre of finalist is hugely rewarding and humbling for us, but this could not have been achieved without Tradelink and Homelink Windows, in particular.’

She continued: ‘Regardless of award it was a wonderful evening, doing what the industry does best in terms of celebrating and catching up. Congratulations must also go out to all the other worthy winners on the night.’

For further information please visit www. residencecollectiontrade.co.uk. You can request a free marketing pack via e-mail at trade@residencecollection. co.uk or by calling 01452 345848.

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The UK’s Leading Glass & Glazing Newspaper

ODL EUROPE TAKES BEST NEW PRODUCT OF THE YEAR AT G21 AWARDS ODL Europe has won the Best New Product of the Year at the G21 Awards for Guardsman, its new composite fire door.

Billed as a gamechanger for the 30-minute composite fire door market, the Guardsman Fire Door has been gaining plaudits across the industry as it continues to set a new standard in composite fire door safety. Nathan Barr, Managing Director at ODL Europe, said the award reflects the strategic planning, six-figure investment and hard work of the ODL Europe team and the support of their fabrication partners. “The strength of Guardsman’s credentials is reflected in this award. The Guardsman Fire Door sets a new standard in composite fire doors and was designed with no compromise and a commitment to excellence to deliver the best in composite fire door safety. It’s fantastic to see the efforts of the talented ODL Europe team recognised in this award.”

The Guardsman Fire Door delivers better, more reliable protection than other composite fire doors on the market.

Guardsman has been tested to the European fire test standard of EN 1634, the more onerous test standard required by Part B of Building Regulations. And in the most recent tests to EN 1634, it achieved an average of 100% overrun past the 30-minute mark. At the extreme, this 30-minute fire door has achieved over 70 minutes, delivering the next generation in composite fire door safety.

Nathan commented: “Across glazed and unglazed versions, the Guardsman Fire Door produces consistent, repeatable results and eliminates the unknown elements of a composite fire door’s performance and stability. This gives the industry the robust credentials it needs.”

The credentials and outstanding performance of Guardsman Fire Door were notable qualities that impressed the G Awards judges: “Achieving a 30-minute fire door with both glazing, a letterplate and with PAS 24:2016 performance is remarkable.”

The award was announced at the industry’s prestigious ceremony held at the London Hilton Hotel on Park Lane in London. Nathan concluded: “The G Awards are always an opportunity to celebrate industry excellence and we are delighted to have won this award.”

VEKA WINS BEST SUSTAINABILITY INITIATIVE AT THE G21 AWARDS VEKA Plc is proud to have won the Best Sustainability Initiative at this year’s G21 Awards. The Best Sustainability Initiative looks to honour companies who have adopted measures to minimise, reuse and recycle waste, protect the environment, and minimise energy use. The judges were also interested in measures that have resulted in the mitigation of climate change.

VEKA demonstrated its ongoing commitment to sustainability after publishing its second comprehensive CSR, (corporate social responsibility), report earlier this year. Not only is CSR a key strategic objective for the business, but it also inspired VEKA’s new positioning statement for 2021, ‘We Care | We Act’ and new mission statement, ‘We care about our partners, our people & our environment.”

Like many businesses in the last 18 months, VEKA had to remain firmly focused on employee safety, business agility, and the continued supply of product, to protect the interests of its employees, suppliers, and customers. For many that would mean that sustainability would take a back seat, and although they were honest in admitting they haven’t been able to achieve all the goals that they identified in their 2019 report, they have still made progress and reported some impressive energy savings and ways to reduce waste.

Neil Evans, Managing Director at VEKA plc, said: “Sustainability is one of the three cornerstones of the VEKA CSR strategy and includes a commitment to our partners to produce an extensive portfolio of sustainable products, enabled with the introduction of co-extrusion tools throughout our facility. We have been implementing the new tooling and related measures for three years, and we are now able to include recycled material in most our products.

“We must also acknowledge the huge contribution VEKA Recycling has made. Also part of the VEKA Group, their state-of-the-art facility is the biggest initiative of its kind in the UK and in 2020 it played its part in VEKA Group producing over 72,000 tonnes of recycled PVCu across Europe. While so many in our industry have been challenged sourcing raw materials to support volumes, we had VEKA Recycling to support us. This has put us in an incredibly strong position. At times this year they have delivered five times the level of product that they were contracted to. With virgin material so hard to source, our lines may well have struggled without this strong partnership.”

Winning the G21 Best New Product of the Year award will help cement its reputation as the composite fire door that has set a new benchmark for the industry.

The winners were announced at the famous G Awards dinner which took place at Park Lane’s London Hilton.

VEKA plc was also a finalist in the ‘COVID 19 Business Hero’ Award category, which played tribute to the businesses that have reacted to the global pandemic and pivoted the way they operate to be a force for good within the glass and glazing industry.

Tel: 0151 933 0299

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The Guardsman Composite Fire Door is the first in the next generation of composite fire doors, a generation that delivers better, more reliable protection in the event of fire.

January 2022 | www.glassnews.co.uk

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G AWARDS REVIEW

The UK’s Leading Glass & Glazing Newspaper

LINIAR WINS G21 COVID 19 BUSINESS HERO AWARD Industry leading PVCu systems company Liniar scooped a COVID 19 Business Hero award at the prestigious G Awards ceremony, held at the London Park Lane Hilton at the end of November 2021.

The award was presented for Liniar’s community engagement, primarily its Personal Protection Equipment (PPE) Project during the pandemic.

The PPE project was pioneered by Oliver Marriott, Design and Development Apprentice at Liniar, after learning from family members at Derby Royal Hospital about the struggle to obtain PPE.

From April 2020, the Liniar team designed, prototyped, 3D-printed and manufactured protective visors, investing £20k on tooling and starting to get them out to those who needed them within just two weeks. All NHS and care workers received the visors free of charge, with Derby Royal Hospital amongst the first group to benefit. A staggering 38,500 visors have been donated to date.

Oliver said, “My family members were telling me about continued PPE shortages – and as the pandemic continued to get worse, I could see the stress they were under. I’m so proud that Liniar took my idea and ran with it and delighted at how many people, along with my family members, we’ve been able to help.”

The G21 judging panel chose Liniar as one of the two joint winners, alongside hardware specialist UAP, commenting “Liniar was one of two companies that responded to the crisis and achieved extraordinary results!”

Accepting the award on Liniar’s behalf, Group Sales Director Nigel Bishop said: “The PPE project gave our whole team a

Sue Davenport and Nigel Bishop accept the G21 award

great sense of direction and satisfaction during very uncertain times. The pandemic hasn’t stopped our community engagement – in fact, we’ve helped more people than ever before – so I’m extremely pleased Liniar has been recognised for the amazing work that’s still helping to deliver vital PPE to the NHS and care workers.”

Oliver Marriott models the Liniar visor prototype

Sue Davenport, Group Marketing Director, commented: “Liniar prides itself on being part of something bigger, which includes participating in community projects with local schools and charities. We were shortlisted for two awards, including Best Component Supplier - but winning in this category is really special. It’s Liniar’s first G Award and is a real testament to the continued dedication of the team throughout the COVID-19 pandemic.”

Derby Royal Hospital Radiotherapy team with the Liniar visors

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More information regarding the PPE project can be found at https://www.liniar.co.uk/ppe.

January 2022 | www.glassnews.co.uk

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CAREERS & QUALIFICATIONS IN FENESTRATION

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NEW APPOINTMENTS

WINDOW SUPPLY COMPANY APPOINTS BOARD DIRECTOR TO HEAD UP SALES IN SCOTLAND Leading window and door manufacturer Window Supply Company (WSC) has promoted Fiona Rafferty to Sales Director Scotland, as it ramps up investment in Scotland and Northern England.

sector, and has been with Window Supply Company since their start up in March 2019. Since her appointment as Head of Sales in July 2020 sales have grown a staggering 83% year on year.

Fiona, previously Head of Sales, will work closely with the existing board to drive forward the company’s ambitious growth plans, develop the company’s sales strategies and oversea the expansion of their trade counter network.

Window Supply Company CEO, Duncan Murray, says ‘Fiona’s appointment as Sales Director represents a pivotal time for the company. Fiona is a highly respected figure and brings a wealth of experience and success in leading sales teams and delivering results -therefore we know she is the right person to head up our Scottish sales operations.

Fiona holds more than 25 years’ experience in sales management. Previously as Sales Manager with a global travel group, thereafter, moving into the fenestration

We are supporting Fiona with significant investment in our trade counter network.

Plans are already underway to expand our network and add a further 12 new sales positions within the coming months’.

Fiona adds: “I am absolutely thrilled with my promotion to the board at Window Supply Company, I join a team of Directors with a huge amount of knowledge and success within the fenestration sector. This year has been another difficult one for our entire industry but, as a team, we navigated each challenge remarkably well. I look forward to developing our sales teams to ensure we meet each new challenge and capitalise opportunities for our continued growth.’ www.windowsupplycompany.co.uk

Fiona Rafferty

CAREERS

TWO KENRICK STAFF COMPLETE MOMENTOUS 50 YEARS OF SERVICE Celebrations have been taking place at Kenrick as two members of the team celebrate a whopping 50 years’ service each.

Nash Singh Ranue and Davinder Kaur both joined the West Bromwich-based hardware supplier in 1971 at the tender ages of just 16.

Product development engineer Nash began his career with Kenrick as an apprentice, but his engineering talent was soon spotted and he moved into product development. Nash, who develops and tests Kenrick’s protypes and finished products, also spends a lot of time working alongside customers, helping them to understand and trial new products.

Nash has been behind the development some of Kenrick’s best-known flagship products, including the Excalibur window lock. Excalibur is now one of Kenrick’s best

60

sellers, with the firm now selling around 500,000 sets of the shootbolts a year.

He says: “I’ve never worked anywhere else except Kenrick, but I don’t see that as a bad thing at all – it’s hard to believe I have been here for half a century! I’ve really enjoyed spending my working life at Kenrick and having the opportunity to be part of a team that develops industry-leading products. I couldn’t imagine working anywhere else.”

Assembly operative Davinder has worked in many different departments on the shop floor, including machining, assembly and packing. Many members of Davinder’s family have also worked at Kenrick, including her husband, brother and sister-in-law. Davinder is part of Kenrick’s 16-strong operative team and literally, millions of Kenrick castors and hardware products have passed through her hands during her five decades at Kenrick.

heritage and true family values, and even fewer that have loyal staff who have served for half a century! Nash and Davinder are our longest ever serving members of staff and they have both been a tremendous asset to the business throughout their careers.

Congratulations to them both on such an achievement.”

Left to right: Davinder Kaur, Andy White and Nash Singh Ranue

She says: “Kenrick is like a second home to me and I have been very happy here for the last 50 years. There is a genuine family feel about the business and everyone is really supportive of each other – it almost doesn’t feel like I’m coming to work.”

Andy White, operations manager at Kenrick, added: “There are so few companies today that have a long-standing

Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top-quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems.

Tel: 0121 553 2741 www.kenricks.co.uk

January 2022 | www.glassnews.co.uk

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PVC WELDING CLEANING MACHINES PVC AUTOMATIC LINES HANDLING EQUIPMENT PVCMACHINES WELDING PVCPVC WELDING MACHINES WELDING PVCMACHINES PVC WELDING MACHINES WELDING PVCMACHINES WELDING CLEANING MACHINES PVC CLEANING MACHINES MACHINES WELDING CLEANING MACHINES CLEANING MACHINES MACHINES CLEANING MACHINES CLEANING MACHINES PVC AUTOMATIC MACHINES CLEANING PVCPVC AUTOMATIC AUTOMATIC LINES MACHINES PVCPVC AUTOMATIC LINES AUTOMATIC LINES PVC AUTOMATIC HANDLING LINES LINES PVC HANDLING AUTOMATIC EQUIPMENT HANDLING LINES EQUIPMENT HANDLING EQUIPMENT HANDLING LINES EQUIP HAND EQ

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www.glassnews.co.uk | January 2022

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