M FENESTRATION MAKING AKING FENESTRATION
AKING FENESTRATION MM AKING FENESTRATION A CAREER OF CHOICE AA CAREER CHOICE CAREER OFOF CHOICE A CAREER OF CHOICE
GGF ANNUAL REPORT REFLECTS
John Agnew
Federation carried out in 2017 was highlighted, whilst the accounts showed once again the considerable financial stability of the organisation. John Agnew, GGF President commented, “I thank all connected to the Federation who made 2017 so remarkable. It was a year of celebration but also one of transition. With our plans firmly in place, we now look to achieving greater things in the future for the benefit of our Members.” Kevin Buckley, GGF Group Chief Executive added, “2017 was certainly a year to remember. We reflected on our past achievements and developed our plans to exceed them, to ensure the Federation remains valuable to its Members by remaining the leading trade body for the Glass and Glazing industry.” The GGF Annual Report is available for download from the GGF website www.ggf.org.uk. READER ENQUIRY NO: 1018/0001
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Kevin Buckley
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The increased support for consumer facing members as well as the outstanding technical, marketing and political work the
SEE PAGE 12
UK
The Report highlights a landmark year that saw the GGF celebrate its 40th anniversary but it was also a period of change with the GGF putting together a new structure and long term plans for the future.
Issue 91 | October 2018
IS !! TH NTH MO
The Glass and Glazing Federation (GGF) has released its Annual Report 2018 reporting on the activity and performance of the Federation for year ending 31st December 2017.
THE RIGHT PEOPLE READ GLASS NEWS IS !! TH NTH MO
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OCTOBER 2018
The UK’s Leading Glass & Glazing Newspaper September 2018 crossword solution:
INDUSTRY EVENTS? I VOTE FOR THE ONE IN THE ALGARVE Is there much happening out there? Rumour has it that there was some sort of get together at the National Motor Cycle Museum last week. Lots of industry figures all gathered together and just a shame not to be invited to join in. It’s usually mandatory for us to attend the GGF Members’ Day but no invites for the trade press this year…. and there was I thinking that, as the trade association for the industry, the GGF would want some support. I’ve also heard that, amongst the new faces, there may be a few who have some useful things to say and to contribute to the industry. It would certainly be good to have an openness in discussions and functions in the future and not the usual planted questions and rehearsed answers. Perhaps the trade press will be invited to the Certass Trade Association Members’ Day? As John Vanstone said back in July: “Certass Trade Association is all about its members. We won’t waste time on internal politics or irrelevant issues. Instead, we will collaborate with component suppliers, systems companies, fabricators, training providers and certification schemes to support installers and drive our industry forward.” And more power to your elbow, John! There can hardly be anyone in the industry that is unaware of GM Fundraising and the many events that they promote to raise cash for good causes. Cycling, the Paddle to Pedal event last year, golf and many other ways to support its charities. Last year I was fortunate to join in the GM Fundraising Golf Tournament held at Forest Pines near Brigg, in Lincolnshire, but the 2018 event was a bit above my pay scale and was at Quinta do Lago on the Algarve. None of these events just happen: there’s an army of helpers who help Gary Morton stage these functions, one of these being Adrian Barraclough of Quickslide. Adrian was one of those organising the golf tournament and was there to help rather than play golf. Having got everything set up by the eve of the tournament, Adrian was keen to suss out the course so he knew where to go when driving around in a buggy in support of the players. He joined MB Frames’ Andy Burns who persuaded him that he might as well play while looking around the course. With no clubs with him, or any other kit, Adrian repairs to the Pro Shop to purchase shoes and to borrow some clubs, and off they go. Playing the back nine first and, bear in mind Adrian is one of those who play, perhaps, four times per annum, they reach the Par 3 15th where Adrian selects a six
www.glassnews.co.uk | October 2018
CONTENTS 4
Face To Face
5 Machinery
CONTACT DETAILS
6 Letters 6 Obituaries 8
Software & IT
Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk
10 Glass News Interview: Distinction Doors 12 Doors
‘TIME OUT’ WINNERS – SEPTEMBER!
24 Face To Face 25 Windows
iron and promptly gets a hole-in-one! I say promptly but, in talking to Adrian, it was quite a drawn out affair. Andy had seen it bounce and thought it was pretty adjacent to the hole and on arriving at the green there was no sign of Adrian’s ball. They checked it hadn’t gone in the water at the front or over the back and Andy was telling Adrian to check the hole. “What and have you videoing me making an **** of myself thinking I’d got a hole in one! No chance!” says Adrian. Eventually the hole was checked and there it was! Adrian’s post on Facebook can’t be beaten: • 160m (524.93ft)
Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk
28 Case Study: Liniar
Crossword: Mr D Savage, Merseyside
30 Tech Talk
Eye Spy: Christine Tyler, Tewkesbury
31 Hardware
Spot The Difference: A B Laws, Ocular Glass, Bracknell
37 Conservatories
Sudoku: Mrs J Carroll, Oxford
38 Trade News
Congratulations to all our winners! Good Luck in this months Time Out pages!
71 Cold Calling
36 Supply The Demand
Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk
38 GGF 70 Colour 71 G18 Preview
Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk
74 Installer Focus 76 Careers 78 Time Out! 79 Find A Supplier
@GlassnewsMag
Christina Shaw
/GlassNews
Kate Pennington Graphic Design E: kate@glassnews.co.uk
glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.
Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.
The paper we use is 100% recycled.
• 6 iron (borrowed)
1018/0007
• 1.68 inch ball • 4.23 inch hole
ALUMINIUM ROOF LANTERN
• 1 shot • 1 invaluable witness • €1,183 bill for drinks n dinner That’s one more thing ticked off the bucket list!
GLAZED IN SECONDS
Calling his partner, Helena, Adrian got the normal comment: “I thought you said you were going out to Portugal to organise the tournament, not play golf. Is a hole-in-one good?” Bless!
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3
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Richard Hearn GGF Head of Membership and Training Richard is responsible of the recruitment and retention of the GGF Membership as well as heading up the training function with the Federation.
IT’S ALL ABOUT YOU Where you were born and currently live? Along with most of my fellow carbon units, I was born on the third rock from the sun. I now live in a far corner of Surrey in the Dorking area.
Your education and the subject or activity which you excelled? I was educated. An interesting navigation of academia in the UK, Germany and Singapore. I didn’t excel but enjoyed Geography.
Your favourite sports or interests? Space exploration and sciences. I once appeared on Capital Radio ‘Double or quits’ each morning for a week answering questions on space exploration and
won 16 albums or vinyl’s as I think they call them today!
Your biggest regret in life? I never regret anything but am pretty miffed I haven’t been selected to be the first human on Mars.
Temptation you can’t resist? Temptation!
“I never regret anything but am pretty miffed I haven’t been selected to be the first human on Mars.” membership experience, saw the great opportunity to add real value to the GGF….and here I am.
The job you do in 25 words?
YOUR CAREER When and how you joined the industry? Impressed by the Guardian advert and with my
“Along with most of my fellow carbon units, I was born on the third rock from the sun.”
To bring the benefits of membership and training to one of the oldest professions, holes in buildings with or without glass.
Your greatest achievements? Standing up on a surf board
AND YOUR FUTURE What would you like to do if you weren’t in this industry? Be in another! Probably an architect.
Particular ambition? Jump out of a plane over the sea on a kite surf.
The way you want to be remembered? Being the last person alive who remembers buying ‘Dark Side of the Moon’ on cassette.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 4
October 2018 | www.glassnews.co.uk
MACHINERY
The UK’s Leading Glass & Glazing Newspaper
EVERGLADE INVESTS IN SECOND EMMEGI QUADRA Everglade Windows has just added a second Emmegi Quadra cutting and machining centre to its already impressive manufacturing set up. The London based company is using the new 12 axis machine to step up the manufacturing capacity for its aluminium windows and doors, and give itself scope for even further expansion in the future. Everglade bought its original Quadra L1 way back in 2012 and it continues to perform so well that the same machine was
the obvious choice when it was looking to invest again to meet consistently increasing demand. Emmegi’s flagship Quadra L1 can cut, machine and transom notch all in one operation. It machines profiles continuously in 360° without the need to reposition, turn the bar over, or process more than once; and also offers market leading tolerances, with the machine automatically adjusting for different profile sizes and even different systems. Fabricators can typically prepare aluminium profiles using a Quadra up to three times faster than with a conventional machining centre, yet with only minimal manual input required. For Everglade, the Quadra L1 is enabling it to increase the speed and efficiency of its manufacturing once again, and thus minimise lead times for customers. Managing Director Yogesh Gopal explained: “This investment is all about helping us continue to offer great service levels to our customers, with fast delivery
and consistently high product quality. We are impressed with how the machine is operating already alongside the original Quadra L1.” Yogesh added: “Emmegi worked closely with us all the way along to understand what we needed to achieve with this second Quadra, and even adapted the delivery and installation times to ensure that it was a smooth process which didn’t disrupt the rest of our operations. “Having bought Emmegi machines before, we know that we can rely on them for good after-sales support and if there are any issues, we can just pick up the phone and they will resolve it all for us.” Everglade is one of a number of fabricators manufacturing in both PVC-U and aluminium for whom the Quadra makes perfect sense because it combines sawing and machining on one machine in the same way as many PVC-U machines do. It also features little or no profile related tooling so is ideal for all those companies who fabricate in several different
aluminium systems and who want to minimise changeover time and even, on occasion, process bars of different profiles in the same loading and machining operation. More details, including a video showing the Quadra in operation, are available at: www.emmegi.com. More information about Everglade Windows can be found at www.evergladetrade.co.uk. READER ENQUIRY NO: 1018/0008
CAMDEN PARTNERS WITH HAFFNER MURAT FOR ITS LATEST INVESTMENT AND INNOVATION Camden, the largest independent supplier of PVC-u windows and doors in the UK and Ireland, has put plans in place to expand even further to keep up with customer demand. To assist with this multi-million pound investment Camden called in Dave Thomas, Managing Director at Haffner Murat Ltd.
As well as upgrading the door factory, Camden has also added a new factory to its manufacturing headquarters to create capacity for additional volume. The new machinery specified by Camden from Haffner for this new factory includes the fastest in line welders on the market of their type, specialist machining centres, ancillary cutting centres and high speed sash machining centres. The investment will ensure every window and door is made to the highest standard possible and delivers full automation and quality control checking for cutting, welding and bead processing.
The door factory will see the addition of two NR242 high speed machining centres, plus welding and assembly lines to speed up and ensure accuracy of the cut and prepped doors. The aim of the upgrade was to create a fully automated factory that delivered the output and quality Camden’s customers demand and Dave and his team worked closely with many departments at Camden including IT, Production, Maintenance and Management to ensure this aim was achieved.
Dave and his team at Haffner Murat pride themselves as being the only machinery company willing to listen to and adapt machinery to cater for customers’ needs, as this project demonstrates. In fact, bespoke
ucts! d o r P o r e H y a d Your Every
machines for both aluminium and PVC-u fabricators can be designed and built within 12-16 weeks. Camden offers a range of secure and sustainable PVC-u windows and doors for the domestic, social and commercial new build sectors. It has manufacturing facilities located across 40 acres, including onsite recycling and extrusion plants. It has been an innovator and market leader in PVC-u products for over 35 years. This latest innovation and investment in partnership with Haffner Murat demonstrates it is committed to retaining that status for some time to come. Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 1018/0009
1018/0010
s, aluminium & le o p y a b d n a s k Certified jac ional cills to it d a tr d n a r a rb e ll PVC couplers, W nd we supply a .a .. rk o w s w o d make your win required! the components wwidgets.co.uk 12 | sales@windo
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www.glassnews.co.uk | October 2018
.co.uk | windowwidgets
5
OBITUARIES
YOUR LETTERS
LETTERS
SECURITY AND GUARANTEES Dear Chris, We hear a lot about crime in the media, and it’s that awareness of crime that drives perceptions and magnifies our fear. So homeowners feel vulnerable when they hear that some police forces have stopped investigating burglaries because they say they don’t have the time or budget to investigate them, and the chances of bringing someone to book are very low. Homeowners also puzzle over conflicting reports about crime. Depending on the source of statistics, the type of crime, how it’s recorded, and who is recording it, crime may be going down or going up! It’s confusing, and your risk of being a crime statistic also depends on where you are and who you are. According to the ONS, the average person in England has a 2.4% chance of being burgled1 but averages are not very comforting if you live in or near a high crime rate area. If you or someone who lives near you has been burgled, you also stand
a much higher chance of being burgled again. None of us wants to bump into a burglar, or find they’ve had the run of the house while we were sleeping, however unlikely that is. The problem is, homeowners think they are buying security with their doors and windows, and they expect the locks and hardware to withstand break-ins. They don’t want the uncertainty of degrees of protection either: they want to be protected, full stop. And they look for the peace of mind and reassurance that comes from secure products that are backed by a solid and effective manufacturer’s guarantee. But once you start looking at guarantees from the homeowner’s perspective, few stand up to scrutiny. Many are vague or buried under pages of small print and slippery legalese, so it’s hard to see what is really guaranteed. Some are worded with what looks suspiciously like get-out conditions and clauses – so they’re hard to claim against. Very few inspire confidence.
Very few give installers the backing they need to sell with confidence. VBH took the view that if the products perform as promised, as we know they do, the cost of homeowners claiming against you will be small so why not give homeowners the real thing? Why not give installers a strong and effective guarantee in plain English that ‘does what it says on the tin’; one that gives homeowners the reassurance they want and gives installers a powerful selling tool? That’s why we produced the Q-secure guarantee. This isn’t the place to list what it covers, but it’s a very different kind of guarantee that’s good for both homeowners and installers: http:// qsecure.co.uk/. We think if more in the industry followed our lead on clear, strong guarantees it would reassure homeowners and help to improve the reputation of the industry. Yours sincerely Simon Monks Managing Director, VBH (GB) 1 https://www.bbc.co.uk/ news/uk-41178903
LETTER TO THE MEDIA
WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 1018/0011
6
Dear Chris, Over recent weeks there’s been increased debate about what exactly is the definition of ‘suited hardware.’ For years we have been sold door furniture ranges under this banner, yet this definition is now being questioned. The Cambridge Dictionary suggests that suite is a noun often used in relation to ‘a set of furniture for one room, of matching design and colour.’ So, for the door furniture sector it would seem that the term ‘suited’ would be
appropriate only when all components share similarities in both finish and shape. This point was fundamental to the design process for Sweet, a completely new range of door furniture that’s featured on the Red Dot World of Design portal and has already been adopted by companies such as Door-Stop, Glazerite and Kingfisher Windows. Therefore, with door furniture, we agree with the view that there should be a clear distinction between simply ‘colour matched’ and ‘suited’. Yours sincerely Nick Dutton CEO Brisant Secure
OBITUARY
MAURICE ANDERS – TRIBUTE TO A GGF FOUNDER MEMBER The Glass and Glazing Federation (GGF) was saddened to hear of the recent passing of Maurice Anders of T A Anders and Co Ltd, a founder Member of the Federation. Maurice was 91 when he passed away, having worked in the Glass Industry all his life. He went straight into the business on leaving school during the war, following the death of his father who had established T A Anders & Co in 1931 after leaving Pilkington Glass. The family were from St Helens and it is believed there were members of the Anders family working at Pilkington Bros since the 1840s. When Maurice joined, the business was located in Rusholme, Manchester. Maurice met his wife to be, Jean, whilst an apprentice at R H Armstrong in Salford in 1944 and together they moved the business to railway arches in Manchester city centre in the early 1950s and then to Liverpool Street, Salford in 1959. Following the announcement that a new underground railway would be built running practically below the factory, Maurice had to move once more and this time to Frederick Road on the site of his and Jean’s former employer, R H Armstrong, in 1986. Here the business remained until 2017 when, despite being in his ninetieth year, Maurice was still taking an active interest. Having been involved in the Plate Glass Association (PGA) and the Flat Glass Council (FGC) and then Glass and Glazing Federation, he continued to play an active role well into his eighties, attending meetings in London
and until recently still making an appearance at the annual Glassman’s Lunch. Even into his nineties he would come to T A Anders’ new premises on Guinness Road, Trafford Park, to dispense his wisdom, sage advice, sharp (and dry) wit to, amongst others, me and all who met him were keen to listen. Peter Stuttard, GGF Regional Manager who knew Maurice well commented, “Maurice was a true gentleman and will be very sorely missed by so many, my sincere sympathies go to his family and friends.” Steve Rice, GGF Director of Technical Affairs added, “I was very sad to hear the news of Maurice’s passing, a loyal GGF Member and a great industry man, but most importantly a truly great person. My thoughts are with his family at this time.” The GGF on behalf of its staff and Members sends sincere condolences to the Anders family at this difficult time. For friends, former colleagues or GGF Members who knew Maurice, his funeral is taking place at 11am on Saturday 15th September at Agecroft Crematorium, Langley Road, Salford, M27 8SS. The family has requested that no flowers be sent but would prefer a donation is made to the British Heart Foundation. https://www.bhf.org.uk/howyou-can-help/donate/donateform READER ENQUIRY NO: 1018/0012
October 2018 | www.glassnews.co.uk
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SOFTWARE & IT
The UK’s Leading Glass & Glazing Newspaper
NEW ALUK MARKETING HUB LETS CUSTOMERS PUT ON A SHOW ‘Putting the Show in your Showroom’ is how AluK is promoting its brand new online Marketing Hub, where customers can select and order from a whole range of stylish marketing materials. With the power of the AluK brand growing in the trade and residential market all the time, the company has made it easy for customers to access a whole range of distinctive marketing resources to support their own sales of AluK products. This includes everything from product and range brochures to showroom posters and even branded mugs. The new Marketing Hub is a bespoke, online ordering portal created within the AluK website at www.aluk. co.uk. Customers receive their own unique log in and can then simply scroll through everything that is available, adding whatever items they want to order to their own virtual shopping basket.
“We will be adding the option to personalise all the marketing collateral in the coming months and even creating an image library for customers to download our professional images for their own use.” When they go through to place that order, a message is sent to AluK so that it can be despatched and delivered as quickly and
efficiently as possible. Once they are logged in, customers can manage their own orders, track the delivery and even create their own reports. The AluK Hub is packed with brochures, fabrication manuals, product data sheets, installation guides, wall charts, showroom support items and branded merchandise. Customers can choose the items which work best for their business and give themselves a real point of difference in both the trade and retail sectors Sioned Webb, AluK’s Marketing Director, said: “We know our marketing material puts us ahead of the competition, and we want to give our customers that same advantage. This is a key part of our commitment to providing the very best customer service in the industry and we’ve made sure it’s a really user friendly platform which we are confident our fabricators and installers will love. “We will be adding the option to personalise all the marketing collateral in the coming months and even creating an image library for customers to download our professional images for their own use.” More details are at: www.aluk.co.uk. READER ENQUIRY NO: 1018/0014
8
THE COMPUTER SAYS YES All too often, it was a case of ‘the computer says no’ for Cumbernauld based CMS Window Systems when it was dealing with its previous software supplier. It was refreshing then for it to switch to Business Micros and benefit from what CMS describes as a ‘truly customer orientated approach’. CMS Window Systems is a specialist window, door and curtain walling fabricator with a large social housing customer base, so has quite specific manufacturing and reporting requirements when compared with a typical trade supplier. The team at Business Micros has invested time in understanding this and, over the last four years, has put together what is now a completely bespoke software package based on the Evolution and EvoNET platforms. Mark Owens, Sales and Operational Planning Manager at CMS, has been very pleased with the service. He says: “What continues to impress us about Business Micros is the flexibility shown by the whole team. They almost never say No to a request from us, but always find a way to adapt the software so that it does what we need it to do. “Whether that is changing a report in EvoNET or rationalising the customer defaults in Evolution, they make it clear that their priority is to fit the software to our business rather than the other way around.” CMS has a two day per month support contract with Business Micros so that it can carry out ongoing development of its
software. However, Mark says that it is not just the time that Business Micros spends, but the approach which really matters. He adds: “The support team are on call all week for us to contact by phone and we get regular visits from the programmers. They almost seem to enjoy the challenges we set them, and clearly see the development work they do for us as part of a process of continual product improvement.” In terms of payback, CMS calculates the value of the Business Micros software in terms of the ongoing functionality and features it offers. It is continually adding new reports within EvoNET and says that social housing clients appreciate the insight that this brings to their relationship with CMS. Using Evolution and EvoNET, CMS has complete barcode scanning of its factory and can track every profile and glass unit from delivery to despatch. This ensures that it can identify problems or errors before they ever become visible to the client and helps to ensure that it can maintain an efficient, right first time service. CMS Window Systems is one of Scotland’s fastest growing manufacturing businesses and a market leader in the design, manufacture and installation of PVC-U and aluminium windows, doors and curtain walling. Employing more than 265 people at its 15-acre main manufacturing and recycling facility in Cumbernauld, together with its branch in Kirkcaldy, the company works extensively with local authorities, housebuilders, property developers and main contractors to provide windows, doors and curtain walling capable of delivering the most energy efficient and comfortable homes and buildings. For more information, see: www.cmswindows.com and www.businessmicros.co.uk. READER ENQUIRY NO: 1018/0015
October 2018 | www.glassnews.co.uk
SOFTWARE & IT
The UK’s Leading Glass & Glazing Newspaper
A HELPING HAND FOR BM ALUMINIUM’S HELPDESK BM Aluminium’s customers are benefiting from its investment in a new SharePoint intranet platform. The Tewkesbury based LogiKal software specialist has very much made the Microsoft product its own and has adapted it to track and monitor all of its helpdesk calls. This is enabling BM Aluminium to analyse patterns and trends in the 100-150 calls it receives per week and respond more quickly and effectively than ever before. Technical Implementation Manager Perry Mace explains: “We are logging all of the calls under specific categories now so that we can pull off reports at any time and see whether there are issues with LogiKal which are common to lots of customers, or a single customer who might be repeatedly struggling with a particular problem. “Then we are addressing those straightaway, either by sending out emails to explain
common issues or inviting individual customers in for dedicated training, which in many cases will be free. “With more than 130 separate customers using the helpdesk every week, we can now spot problems as soon as they arise and try to resolve them before they impact on their businesses or efficiency.” The SharePoint analysis is also being used internally to share best practice and continually improve the performance of the BM Aluminium support team. The team can be contacted on: 01684 856920 or support@bmaluminium.co.uk. READER ENQUIRY NO: 1018/0016
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21/09/2018 12:42
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GLASS NEWS INTERVIEW: DISTINCTION DOORS
The UK’s Leading Glass & Glazing Newspaper
BEING THE BEST YOU CAN BE Distinction Doors’ Finance Director Vickie Brown has just become a Chartered Director at the Institute of Directors with one of the highest scores recorded this year. But accountancy was the last thing on Vickie’s mind when she set out on her career-path, as Chris Champion found out when he met her for Glass News.
in 4 ½ years but realised that you couldn’t make things happen in multi-nationals and wanted to get back to the Owner/Manager scenario where you could make a difference. It was case of the money or what I really wanted to do. It was a watershed for me: fighting red tape or really getting involved in a business where decisions could be made and acted upon. The opportunity at Distinction Doors came along and it looked like what I had at AES Engineering but with a board level position. Drew Wright told me he was bringing Andrew Fowlds in as MD and I asked to meet him before making any decision. We spent a lot of time talking about the business, and the opportunities, and I wanted to be part of a company where my voice would be heard. The rest is history, as they say!
You’re in an important and senior position as a director of Distinction Doors but, from what I’ve heard, you’re still taking exams! Vickie Brown: I am: but I’m not making a habit of it! I don’t find studying and getting qualifications a chore and I get a real sense of achievement from it.
Before we explore this latest success for you, can we talk about your early years and education? Vickie Brown: I’m very much a South Yorkshire girl and brought up in Deepcar. I went to Stocksbridge High School for my secondary education and then went into a 6th form at a private school in Manchester to take my A levels. From there I went to University in Birmingham.
Presumably this was to read mathematics or accountancy? Vickie Brown: Absolutely not. Much too boring! No, I read geography and geology and got a joint honours degree. I wrote my dissertation at the top of the Pyrenees while studying a rockfall!
So at what point did accountancy raise its head? Vickie Brown: It was really by chance and I had never thought of accountancy as a career. After uni I joined a company in Worksop working on Data Analysis. This wasn’t really filling my working week and I found that it was really only taking from Monday to Wednesday and I was then looking around for something to do. As it happens, I ended up helping the Finance
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A lot of people would be satisfied with their lot: joint honours degree, accountancy qualifications, a board level position and a shareholder in the company. But you have carried on…
Vickie Brown, Finance Director, Distinction Doors
Director working with him on various projects. One day when we were talking he asked me if I had thought about taking an accountancy qualification. The simple answer was no I hadn’t. However, when he talked more about it and explained how the company would pay for the course and give me day release and so on, it suddenly seemed like a good idea.
Was this as a Chartered Accountant? Vickie Brown: No. I took Management Accountancy as it is more akin to the
requirements of industry. It also has no auditing – no ‘ticking and turning’ which is very boring! Management accounting is more nuts and bolts accountancy and is what appealed to me, and still does.
And that became your line of work? Vickie Brown: It did. I worked for a variety of companies and did nine different acquisitions, worked on a project in India and ended up doing 9 years at AES Engineering which was an Owner/Manager business before joining a multi-national, Kerry Ingredients. I got promoted 4 times
Vickie Brown: Again, it really wasn’t by design. I joined the Institute of Directors and, after a few weeks, I got a ‘phone call asking if I was enjoying my membership. I just said that I lived in South Yorkshire…a long way from Pall Mall, and the Institute had really done nothing for me yet. They put me in touch with the South Yorkshire branch of the IOD and I was encouraged by them, and by Andrew Fowlds, to go for qualification as a Chartered Director.
That’s quite a lot to take on in addition to being the Finance Director of a £multi-million company… Vickie Brown: It is, but I do believe in being the best you can be. That takes commitment in so many ways but if you are to take something on then you have to give yourself to it and not bleat from the sidelines. I am well and truly involved with the local business community, being on the local committee for the IOD, a freeman of the Company of Cutlers which, although originally solely for the cutlers of Sheffield, has now expanded to all manufacturing industries. I’m also on the Sheffield City Growth Hub committee. So yes, the studying and work to take the IOD exams, the diploma and then the necessary portfolio of evidence that you
October 2018 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
have to submit and the interview to see if they should invite you to be a Chartered Director, is substantial. It’s time consuming but very satisfying, too.
You’re being a bit modest! The truth is that you are in the Top 3 of all those in the UK taking the Chartered Directors exams this year. That is very impressive. Vickie Brown: There is a presentation event in London when the actual winner will be announced and, although I’m in the Top 3, it would be nice to win. I’m pretty competitive!
And is that the end of qualifications for you? Vickie Brown: Never say never. Who knows what may come along but let’s just say I’m not looking for anything to fill my spare time. I have a great job which, while being exciting, is also immensely enjoyable. I also have 6 greyhounds to look after.
I have mentioned nothing about being a woman in business or anything about ‘glass ceilings’, mainly because I have always felt that the female of the species is just as good as the male and, in a work situation. www.glassnews.co.uk | October 2018
Vickie Brown: I’m pretty much of the same mind. I don’t believe my progress in work has been hampered or helped by my being a woman. Mind you I have no context by which to judge it having never been a man! It’s interesting that only 18% of IOD membership is female but that could be down to many factors.
GLASS NEWS INTERVIEW: DISTINCTION DOORS
Although I’m sure your ‘phone has been ringing with head hunters since your Top 3 announcement, if you win, what happens then? Where’s your future?
Vickie Brown: My future is Distinction Doors. Money is not a great motivator for me and I have the board position and shareholding in a company that has very exciting 3 and 5 year plans. I’m not looking to move away from something where I can have real influence on its success. It’s interesting that Distinction has three women on its board so, as far as equality goes, we’re doing pretty well. And those people are on the board by merit, not to make the numbers up.
We have many issues facing us with Brexit and even an issue of world peace. You buy door blanks in US dollars and the pound could take even more of a hit in future. How do you deal with it? Vickie Brown: My job, and the job of any Finance Director, is to mitigate risk wherever possible. The obvious things like forward buying of currency and running a variety of ‘what if ’ scenarios is all part of the job. However, I do believe that by being involved in so many aspects of business through the IOD, the Cutlers and the Growth hub, I do have a large network of people to use as sounding boards, and that is very helpful.
You obviously love what you’re doing and are excited about the future for Distinction Doors. Is that enough to satisfy you? Vickie Brown: Doing what makes you happy makes you successful. That probably says it all.
Thanks Vickie and we look forward to hearing that you have come out on top in the IOD exams. READER ENQUIRY NO: 1018/0019
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DOORS
The UK’s Leading Glass & Glazing Newspaper
NEW SAPA SLIDING DOOR MEETS DEMAND FOR TRANSITIONAL LIVING Driven by the trend for transitional indoor-outdoor living, aluminium systems specialist Sapa has launched its high-end sliding door – the C160S. Belonging to an entirely new generation of sliding systems, this energy efficient door combines a great aesthetic with high thermal performance - ideal for urban apartments and traditional homes alike. ACHIEVE BETTER ENERGY EFFICIENCY Reflecting increasing product performance requirements within building regulations, the C160S delivers the thermal values required for tomorrow’s residential needs, today. Energy performance is designed into the heart of the lift and slide door
system coupling profiles with 50mm glass fibre reinforced polyamide strips to reduce thermal conduction. Further improvements to thermal performance, if required, can be achieved by the use of customised thermal barrier elements within the profile cavities of the door and frame.
FRAME EXCEPTIONAL VIEWS WITH LARGE GLASS PANELS The improved thermal performance does not compromise the system’s strength. Capable of glazing areas up to 2.8m high, its range of track configurations provide multiple opening and fixed glaze options. Acoustic needs are also well catered for with glazing depths of up to 53mm making it ideally suited for environments where external noise might be problematic. Utilising stainless steel rails and polyamide rollers ensures the lift and slide system provides a light touch and ease of operation on even the largest of doors.
INTEGRATE INTERIOR AND EXTERIOR DESIGN EFFORTLESSLY Design and style within residential apartments and houses play a key role. The
C160S design allows for dual colour options meaning exterior building requirements need not affect interior design choices. With over 400 powder coated paint colours available in matt, gloss or satin and an optional anodised finish, accessories can also be supplied in corresponding colours to match the profiles for a coordinated look.
DESIGNED WITH ATTENTION TO DETAIL Real attention has been paid to both finishing details and building integration; for example, integration of the frame into the building structure renders the outer frame near invisible, maximising the available light while allowing a flush finish to the internal floor. Where such integration is not possible a range of standard and low threshold options are available. The C160S also features an ingenious reverse locking principle, with elegant locking plates on the frame side, eliminating unattractive and protruding locking bolts whilst protecting the operator from risk of snagging.
“The C160S delivers the thermal values required for tomorrow’s residential needs, today.”
EXCELLENT WEATHER PERFORMANCE Featuring integrated sealing with two levels of drainage for efficient water evacuation and EPDM gaskets throughout the lift-slide door ensures water and draft free closure, whatever it faces. Dependent upon configuration, the C160S achieves impressive weather performance; 600 Pa for air permeability (EN 12207), 900 Pa for water tightness (EN 12208) and 1800Pa for wind resistance (EN 12210). Commenting on the launch of the new door system, Sapa’s Market Manager James Wilson said: “Trends in increased daylighting require larger glass sizes and weights; however, when these are applied to sliding doors the system strength and ease of operation are critical. Our C160S offers specifiers and homeowners a highly attractive aesthetic line, exceptional performance and remarkable ease of use. Recent C160S developments means we are now ideally placed to advise on optimised large sliding glazed solutions and we would urge customers to contact us for any specification support required.” Find out more about the C160S sliding door system at www.sapabuildingsystem.com/ en/uk/. READER ENQUIRY NO: 1018/0020
ASSOCIATED WITH SOLIDOR’S SHOWROOM OF THE MONTH Associated Windows have just been awarded Solidor’s Showroom of the Month for their display of eight Solidor and four Residor composite doors, at their recently refurbished showroom in North Bristol. The company have recently made the move to solely focus on Residor and Solidor composite doors, as Rob McDonald, director at Associated Windows explains: ‘First and foremost Solidor Group are a world-class business and let’s not forget the importance and influence of the Residor brand. Our new showroom is really paying dividends as is the power behind the respective brands, which customers ask for by name. On time and in full deliveries with exceptional quality every time are also a
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major plus for us and that’s why we only sell these two composite door brands.’ Operating in the Bristol and South Gloucestershire areas, Associated Windows have built a strong reputation in the area for the products they offer coupled with the quality of installation. While being a long-standing Solidor customer, it is only recently that they have looked to introduce what they believe to be the best mid-market GRP composite door with Residor. Gareth Buson, head of sales and marketing for Solidor Group concluded: ‘This is a perfect example of customers looking to offer our different price point brands of Residor and Solidor all under one roof. They are both made with the same level of
individual care and attention and backed by world class OTIF’s, yet are aimed at a slightly different type of consumer. He continued: ‘We are seeing a real increase in demand from customers looking to single source composite doors from us as a Group given the product quality, outstanding marketing and operational benefits from a world class organisation.’ Please visit www.associatedwindows.co.uk or for further information about the benefits of becoming a Residor or Solidor partner, call 01782 847300 or e-mail enquiries@ solidor.co.uk. You can also find out further information at www.residor.co.uk and www. solidor.co.uk respectively, with both brands active on Facebook and Twitter.
READER ENQUIRY NO: 1018/0021
October 2018 | www.glassnews.co.uk
Distinction Glass is a cut above the rest. Triple glazed units that fit any door! 1018/0022
0345 2000 816 | distinctiondoors.co.uk Tried, tested and trusted, the UK’s number 1 composite door supplier
DOORS
The UK’s Leading Glass & Glazing Newspaper
SOLIDOR SOS WITH FIS
PATIOMASTER’S DOORS USED IN NEW WEST LONDON CONTAINER MARKET SITE
After being involved in several successful DIY SOS projects over the years, Solidor recently launched Solidor SOS – The Grand Entrance, which was a social media campaign asking consumers to nominate someone for a new entrance door.
PatioMaster South East has manufactured and supplied 49 Secured by Design patio doors for use in a new container market in Shepherds Bush, West London. The new site called Old Laundry Yard has been constructed from 72 shipping containers on the site of disused laundry and offers the best of West London’s street food and community space for workshops and events.
There was one particular nomination that stood out for Mr & Mrs Dellar and their son who suffers from Dravet Syndrome, a form of paediatric epilepsy and Autism Spectrum Disorder. Solidor partner FIS Windows put forward their name as they were already working on an existing DIY SOS project with them through local charity GeeWizz, by providing windows and a French doorset to their home in Ipswich. The existing PVCu panelled front door to their home had a faulty handle and cylinder while the door itself was narrow and had cracked due to the wheelchair access requirement. Solidor supplied FIS Windows with a wider door combination from the Italia Collection in lavender from the new Pastel Range, complete with full length Karcher handle for ease of access, along with a low threshold for better access. Tracy Garwood, marketing manager of FIS Windows was involved in most of the project including the nomination and commented: ‘We were already working with Mr & Mrs Dellar through the GeeWizz charity which is focussed on providing specialist equipment to children and young adults up to the age of 21, living in Suffolk and Norfolk with a disability. So, the nomination to Solidor was obviously a
From left to right: Solidor presenter Georgina Burnett with Mrs Dellar
perfect opportunity for us to help them out further given their circumstances. She continued: ‘They now have a front door that is wide enough for the wheelchair, is totally secure and has also made a great feature on the home. Needless to say, the family are thrilled with their new addition.’ Gareth Busson, head of sales and marketing for Solidor Group added: ‘We’ve been involved in several DIY SOS projects over the years and decided it was time to launch our own. It’s clear to see that the new door for Mr & Mrs Dellar will greatly improve their lives on a daily basis and for their son, thanks must also go out to FIS for their work on this project.’
The 49 Secured by Design patio doors were specified to enhance security for the new site and were manufactured in black to suite seamlessly with the black container units. Simon Spiers, Director of PatioMaster South East commented: “We were delighted to be
involved in this unusual project. Each of the 49 made to measure patio doors were manufactured to fit seamlessly into the shipping containers and offer the high specification qualities of our Secured by Design patio doors.” The 49 patio doors were installed by Romford-based Window Tech Trade Ltd. Harry Wallis of Window Tech Trade said: “The specification for this job was for Secured by Design patio doors so we turned to PatioMaster South East. This was our first order with PatioMaster and it won’t be our last. The quality of their products and service was superb which allowed us to fit the doors with confidence.”
Please visit www.fiswindowsltd.co.uk to find out about FIS Windows and www. geewizzcharity.com for information about the charity involved in the rest of the project. For further information about the benefits of becoming a Solidor partner, visit www.solidor.co.uk and you can also add to their following on Twitter @solidor. A video for Solidor SOS is now also live on their website and on social media.
PatioMaster sliding patio doors are renowned for being secure, thermally efficient, reliable and stylish and are amongst the most highly specified and rigorously tested in the market place, which makes them perfect for unusual commercial projects such as this one. Carmen Velilla, Brand Manager at PatioMaster said: “All our PatioMaster doors are precision made to measure by our network or specialist fabricators throughout the country. Each fabricator is carefully selected for its expertise and attention to detail. This unusual project for PatioMaster South East perfectly illustrates their expertise in patio door manufacture and their flexible approach to all project designs.” PatioMaster South East has been part of the PatioMaster network of local fabricators since 2002 and has been going from strength to strength ever since. Tel: 0808 178 3370 www.patiomaster.co.uk
READER ENQUIRY NO: 1018/0023
READER ENQUIRY NO: 1018/0024
ENDLESS COMPOSITE DOOR OPTIONS FROM KINGFISHER WINDOWS Long-standing trade fabricator Kingfisher Windows has expanded its composite door collection to create a completely unique range for installers in Yorkshire and the North West to offer their customers. By adding the new contemporary smooth and deep woodgrain styles to its already comprehensive choice of composite door products, Kingfisher Windows has created an exclusive suite of options for trade customers, backed by a glossy retail brochure. Deborah Beeley, Sales and Marketing Manager at Kingfisher Windows says: “With 25-years’ of delivering great products and top support to installers, we have a real
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understanding of what customers need to be able to grow their businesses. “That’s why we wanted to create a composite door range with a difference. With so many door styles and finishes and impressive glass options, that’s exactly what the new, expanded collection delivers. Installers can provide a completely unique offering to homeowners, with designs to suit any property style.” Kingfisher Window’s complete Classic & Contemporary ranges are available in a full choice of surface finishes including traditional woodgrain, deep grained or a smooth, etched surface for a flush, aluminium-like appearance. It also includes the ultra-modern Yorkshire Collection. There are nine popular door colours plus a further 28 options in on-trend colours, hues or shades for a more vibrant door. These are all completed with a choice of decorative glass options, hardware and matching sidelights.
“That’s why we wanted to create a composite door range with a difference. With so many door styles and finishes and impressive glass options, that’s exactly what the new, expanded collection delivers.” Deborah adds: “We have designed the new retail brochure to make it easy for homeowners to choose from more than 65 door styles on offer with all the colour and glass options on view. The brochure is unbranded for installers to add their details.” Installers can call 0113 2854985 to request a copy. READER ENQUIRY NO: 1018/0025
October 2018 | www.glassnews.co.uk
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Take the best window and door systems available on the market — then make them better. That’s the philosophy behind everything we do at Bison Frames.
BISON... it’s the attention to detail that makes the difference. 1018/0026
0800 138 38 38 @BisonFrames
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Bison Frames (UK) Ltd BisonFrames
DOORS
The UK’s Leading Glass & Glazing Newspaper
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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/10/18.
FORCE 8 UNUSUAL COMPOSITE DOORS THAT YOU WON’T FIND ANYWHERE ELSE
Manchester based, Force 8 can manufacture and install a range of unusual frames and composite doors that you Name: Tel: won’t see anywhere else on the Address: market, giving your property a unique look as well as adding Postcode: sophistication. Email:
A RESIDENCE DEDICATION TO DOORS The Residence Collection is not just a series of unique, stylish and high performance windows with true consumer appeal, but there is also a wide range of residential door options now available across the range, thanks to a dedicated door sash. For each of the R2, R7 and R9 systems, there are single open in/open out possibilities, along with balcony and French door options, all with the benefit of three different glazing bead shapes. These include decorative, staff and square and there are also double and triple glazing options. Mike Hart, technical manager of The Residence Collection commented: ‘The Residence Collection has benefitted from considerable development over the last 18 months, particularly with respect to the residential door options that one would expect from a modern-day systems house. Now we can offer doors that look
as beautiful as their window counterparts, thanks to the dedicated door sash.’ In addition to the typical glazed entrance door options for The Residence Collection, there is also a composite door variant in the form of Solidor R9, partnering with the sister company within Masonite. Here there is a clear benefit of harnessing one of the most tried, tested and trusted door slabs in a super-premium proposition. Sarah Hitchings, sales and marketing director of The Residence Collection concluded: ‘Whatever the door requirement for The Residence Collection we have a perfect solution and so our customers are now able to enjoy additional sales opportunities. After all who wouldn’t want a matching door frame to their beautiful Residence Collection windows!’ For further information on both retail and trade partner enquiries for The Residence Collection please visit www. residencecollection.co.uk or www. residencecollectiontrade.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 1018/0027
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Every product that is available from Force 8 is manufactured in their Hazel Grove factory, ensuring that you won’t have to deal with multiple companies for complex designs, allowing you to save time and money. Dennis Sumner, Managing Director of Force 8 comments “Over our 30 years of business, we’ve created door designs that have never been seen on the market before, allowing us to expand on our creative technique and developing our high levels of expertise even further. An example of this would be our recent Toadstool design,
“The top corner of the door can also be shaped to match the arch and there is no other company in the UK that can provide a service, frame or this type of door.” 3 other companies attempted this design, 2 said it couldn’t be done and 1 gave up on the template”. As this Toadstool design is a first for the company, it would be interesting to see what other designs can be manufactured by them. To Force 8, there is no such thing as a standard frame and the Toadstool design is a perfect example of this. “We have also recently developed the Versace door which is available in our arched frames making this unique to us and is also off centre. The top corner of the door can also be shaped to match the arch and there is no other company in the UK that can provide a service, frame or this type of door. Depending on the style of the arch, this allows for welds and steel reinforcements to be used where it’s possible, creating the true radius of the arch”, comments Dennis. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Force 8 has now added a new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 - www.force8.uk READER ENQUIRY NO: 1018/0028
October 2018 | www.glassnews.co.uk
Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold
The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.
• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.
VISIT OUR WEBSITE TO SEE A LIVE DEMO
• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.
INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.
AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.
Please call:
1018/0029
01226 294555 or email: paul@thermaltradeframes.co.uk
Fax: 01226 294777
DEAL DIRECT WITH THE DIRECTORS!
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Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN
DOORS
The UK’s Leading Glass & Glazing Newspaper
EPWIN WINDOW SYSTEMS LAUNCHES A BOLD NEW BIFOLD Epwin Window Systems have launched their new intelligently designed Integral bifold door. Gerald Allen, Marketing Manager of Epwin Window Systems explains: “Bifold doors are a booming sector but to date there has always been a problem. Aluminium bifold doors simply don’t suite with existing PVC-U window systems but our new Integral bifold door solves this problem. Our new Integral bifolds have the strength and performance of an aluminium bifold but with PVC-U detailing to create a door that suites perfectly with leading PVC-U systems for a seamless aesthetic appeal.”
is the alternative of a sash with a squareshaped upstand. All doors are internally glazed and feature a choice of labour saving bevelled or sculptured PVC-U beads to complement the style of a property’s windows. And, where clean modern lines are required, there’s a smart, square
aluminium bead. A choice of foil colours and woodgrain finishes adds to the appeal. The Integral bifolds are fully configurable too. They can accommodate up to seven leaves with a width of 700 to 1000 mm. Multiple opening options are available in
Tel: 0808 178 3370 www.epwin.co.uk
The external frame and sash upstand are bevelled to match the leading PVC-U systems. For a contemporary look, there
READER ENQUIRY NO: 1018/0030
NEW PASTEL RANGE AND DOOR DESIGNS FROM SOLIDOR
BISON FRAMES LAUNCHES THE FULL WARMCORE RANGE Bison Frames is well known for its high-end manufacturing methods on PVC-U windows with a long-established reputation for vertical sliders, but the company is pleased to announce that it is also growing its aluminium division with the addition of WarmCore patio doors to its existing range of WarmCore windows and bi-folding doors.
Solidor’s continued range development has resulted in the introduction of a new Pastel Range of colours that consists of Twilight Grey, Lavender and Cobalt Blue, along with the launch of two new door designs, namely the Stirling and Trieste.
The Stirling is the latest composite door design from Solidor, inspired from the 1930's with a distinctive new square glazing cassette which also features on the new Triste, which is an addition to the popular Italia Collection that was launched back in 2009. Like the Pastel Range, these two new doors also feature online for consumers and the trade, for what has become one of the most exciting product ranges in the composite door sector. Gareth Busson, head of sales and marketing at Solidor Group commented: ‘The new Pastel Range is an important introduction for us and helps sets us apart as a brand, while enticing consumers with the latest colour trends. At the same time, we’re launching two new door designs on the
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Integral bifolds can be glazed from 28mm to 44mm triple glazing delivering exceptional thermal efficiency with a U value as low as 1.1W/m²K. They also meet all security requirements – they are PAS 24 accredited up to 1000mm wide x 2400mm high, meet Secured by Design standards and are Document Q approved. Integral bifolds deliver a solution that give homeowners the solution they’re looking for with the addition of a style that suites perfectly with the leading PVC-U systems. In other words, it delivers a competitive advantage that will be very appealing to fabricators and installers alike. It’s an innovation that only Epwin Window Systems could deliver.
Integral bifolds come with many innovative features comprising of specifically engineered robust double-walled aluminium profiles, double hinge fixings, stainless-steel tracks and brushed rollers providing Integral with the additional rigidity to stand up to years of repeated use.
The through colour Pastel Range is a new development from Solidor, increasing the number of finishes and colours inside and out to 23. The new colours of Twilight Grey, Lavender and Cobalt Blue can be specified on any Solidor composite door design and are featured on the Door Designer and on Solidor Cloud 2.0. This enables trade partners to order at the point of sale 24/7, 365 days a year.
single traffic door or french door, left and right stacking or centre parking. There’s a choice of access door position and leaves can open inwards or outwards.
back of a new square glazing cassette, ultimately giving our customers greater design choice. He continued: ‘With all of these new developments now on the Door Designer and on Solidor Cloud 2.0, there’s also the re-assurance that we can deliver these new specifications with consistent world-class OTIF levels of 99%.’ For further information about these latest product developments and the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@ solidor.co.uk. You can also find out further information on these new launches online at www.solidor.co.uk and can add to their considerable following on Twitter @solidor. READER ENQUIRY NO: 1018/0031
Mark Tetley, Director of Bison explains: “We’re extending our WarmCore range of products because there is an increasing demand for high-end windows and doors. As with the rest of our
Genesis Collection range of products, we offer a high-end approach to the manufacture of the industry’s most popular products, and WarmCore is one of them. “WarmCore already offers all the premium style, strength and versatility of aluminium, with the energy efficiency of PVC-U, but at Bison we up the ante and give our customers an even better version of this already impressive product. We do this by Graf-welding it for quality and precision.” “It’s not always an easy transition for PVC-U fabricators to add aluminium to their offering,” adds Martyn
Howarth, Director of Bison, “because it’s a completely different material and manufacturing process. As well as a completely different market. We thought long and hard about adding the material to our portfolio and had been watching the market and researching options for a long time. When we saw WarmCore we liked it and had a light bulb moment as to how we could make it better with our Grafwelding expertise. With our unique approach and specialism in precision engineered products, we’re well positioned to support our customers in the aluminium sector as well as PVC-U, and with WarmCore windows, patios and bi-folding doors all part of the range, our installers have access to a complete range of high-end windows and doors – all with the Bison difference and quality assurance.” For more information on Bison’s full range of Genesis and WarmCore windows and doors, visit www. bisonframes.co.uk or call 0800 138 3838. READER ENQUIRY NO: 1018/0032
October 2018 | www.glassnews.co.uk
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DOORS
The UK’s Leading Glass & Glazing Newspaper
FLOOD DEFENCE – RISING TO THE CHALLENGE Kevin Kiernan, National Sales Manager at Bowater by Birtley comments on why installers and specifiers should consider a flood defence door as a solution on more properties in light of the recent climate change predictions and unpredictable weather. The weather is by far the most talked about topic in the UK, it’s frequently brought up in the context of polite conversation, but recently it has taken a more serious tone, from blistering heat waves to flash flooding,
the UK’s weather is always an unpredictable and varied topic. So, when the person in charge of England's flood defences calls for a debate on whether communities at the highest risk of flooding should be abandoned and their residents permanently relocated, you know things are getting serious. It was only in March that Sir James Bevan, the Environment Agency chief executive, asked this very question in a speech he gave at the Flood and Coast Conference in Telford. According to the Government’s own figures1, nearly 2 million properties in floodplains along rivers, estuaries and coasts in the UK are potentially at risk of river or coastal flooding. A further ‘80,000 properties are at risk in towns and cities from flooding caused by heavy downpours that overwhelm urban drains.’ Even a WWF (World Wildlife Fund) study2 states that up to 2.5m homes will be at risk of flooding by 2050, not far from the Government’s own forecast, which brings the situation into stark focus. With the average domestic flood claim payout rising to around £50,0003, according to ABI (Association of British Insurers), many insurers are now reluctant to cover homeowners in areas at high risk of
flooding, whilst the remaining ones have raised their premiums substantially.
FLOOD DOOR DEFENCE Although the summer of 20184 has been the driest for decades, nature has a way of catching up and with the met office forecasting more frequent heavy rainfall, homeowners in flood risk areas are already thinking to the months ahead. The main entrance doors are often the largest ground level opening into a home, we have all seen countless images of floods, with sandbags piled high over thresholds to try and prevent the water entering a property. A flood door is one of the most effective forms of flood defence and they are now regularly fitted in properties at risk. Their great benefit is that they are a permanent and discreet solution that requires no intervention by the occupier, yet can prevent water from entering a property up to 600mm high. When specifying or supplying a flood defence door it is vital that it has been tested to PAS 1188-1:2014, the UK standard for flood protection products. Bowater by Birtley are one of a handful of companies in the UK that can offer a fully certified flood door tested to PAS 1188. Flood Shield by Bowater is a double rebated 68mm composite door that doesn’t compromise on style or security. The door comes complete with a watertight frame and robust 16 point locking system and is available in a variety of styles and colours.
1 2 3 4
20
Foresight Future Flooding produced by the Flood and Coastal Defence project of the Foresight programme (2004-2018) ‘Developing and piloting a UK Natural Capital Stress Test’ by AECOM Infrastructure & Environment and Cambridge Econometrics, on behalf of WWF 2018. ABI Estimate based on aggregated data from the association’s members 2015-2016. UK Summer report released by the Met Office, September 2018.
“Bowater by Birtley have been assessed on both their product design, quality and manufacturing facilities.” Our Flood Shield door is aesthetically indistinguishable from our standard composite door range, this makes it an attractive choice with both housebuilders and potential buyers both in the resale markets and the new build sectors as there is no loss of kerb appeal when fitting our product. Set against this is the fact that flood doors are a cost effective, tried and tested method of protecting a property from flooding and the costly damage it creates and will therefore help installers to support homeowners in future-proofing their properties. Installers can give reassurance to their customers by ensuring they only choose a flood door tested to PAS 1188. Bowater by Birtley have been assessed on both their product design, quality and manufacturing facilities. They are also subjected to further tests on an ongoing basis, typically once or twice a year. This means that our customers can benefit from a complete range of doors with no gaps and no compromise, especially where it really matters. For more information about Bowater by Birtley and to browse the company’s full range of composite, steel, fire and flood doors, visit www.bowaterbybirtley.co.uk.
READER ENQUIRY NO: 1018/0035
October 2018 | www.glassnews.co.uk
FROM G17’S FABRICATOR OF THE YEAR
Don’t let age stand in your way
The Glazerite Heritage Range is the perfect solution for adding or restoring character to older, more traditional properties and includes: VEKA Vertical Sliders - now also available mechanically jointed. Halo Flush Sashes - choice of sculptured or chamfered profile. Residence 7 - 75mm to save plaster cutback and flush inside and out. Residence 9 - a truly authentic looking timber alternative. Composite Doors - a full range of traditional styles. Each system offers a full suite of casement windows, bay windows, conservatories, single doors and French doors - providing a complete portfolio of quality assured products to meet your customers’ needs.
Contact us today for a quotation on your next heritage installation.
UK Group Limited Tel: 01933 443222 Email: sales@glazerite.net 1018/0036
The Heritage Range from Glazerite incorporates the following systems… Find out more at www.glazerite.co.uk/heritage
glass news - heritage Sept18.indd 1
17/09/2018 13:1
DOORS
The UK’s Leading Glass & Glazing Newspaper
DOOR-BORES, DOORKS OR THE DOOR GIRL...
IT’S ALL ABOUT DOORS!
DOORCO is recognised as one of the most innovative composite door suppliers in the market, leading the way with industry-changing door materials and designs. They often talk about the DOORCO difference, and now they are taking this one step further by appointing a Creative Consultant. Jeyda Heselton, a self-proclaimed DOORK, is teaming up with DOORCO and Glass News talks exclusively to Dan and Jeyda about this new partnership.
How did you two meet? D: Listening to the BBC breakfast news while tucking into my cornflakes one Saturday morning, I was struck by the fact that there was somebody on TV who is as passionate (or boring) as I am about doors, and they were taking hundreds of photos of doors. This young lady piqued my interest and I decided then and there that I wanted to meet her in person. Without sounding like a stalker, I checked out doortraits on instagram and saw heaven – 1000s of door photos from across the globe. I asked my PR agency to track her down and arrange for us to meet.
Earls Court Road – I took a photo and thought to myself, ‘The world needs to see this’, so I set up an Instagram account and shared my find. And that was that. Since then I’ve been frittering away my free time roaming the streets, capturing gems wherever I can and posting them online for the world to enjoy. Believe it or not, I am not alone. Search online for common hashtags like #doortraits and #ihavethisthingwithdoors and you’ll find a whole host of fellow doorks.
So, what makes a good door? J: There are many things that grab my attention and make me want me to photograph a particular door, but it’s not prescriptive. Sometimes it’s just the door itself - the colour, glass, door handles, but also the frame around the door and its setting make them individual. Although my tastes change, I’m often drawn to something aging because that can really tell a story.
Dan and Jeyda
Jeyda, how did you get on the BBC? J: Via a friend - we had a bet that we’d get my ‘knockers’ (legitimately) onto the home page of BBC News! It must have been a quiet week in the news, but we did it! There’s already a large community on Instagram but now people send me images from all over the world. I’ve been approached by BBC radio and even somebody looking to do a documentary on just doors. And of course, DOORCO. It’s amazing, walking around taking photos of doors, or “door-walks” and “door-hunts” as I call them, are just a passion for me, allowing me to express my creative side.
This is quite an unusual pairing, and quite creative for our industry – what’s the intention? J: Doors are a passion of mine. There’s something fascinating about a door – something that is common to all people and yet they can take so many different forms. The colours, sizes, textures, features and surrounding area all come together to something completely unique. Whether it’s vibrant and extroverted, or ageing, shabby chic, it makes me think about the owner and the world they live in - and perhaps even gain a sneak peek into their personality. I would love to be involved in the ‘future of doors’. D: DOORCO is always looking for innovation. Whether it’s in product, design or marketing, we’re striving for the next best thing. Jeyda’s passion and imagery caught my attention immediately and I was hoping we could get some of those images for our own use. But once we met I quickly realised she was incredibly creative and has some great ideas on what makes a good door. Not something, as a manufacturer, we often get direct insight into.
An obvious question, but why doors? J: I love them, and door hunting is my favourite way to spend my free time. It all started with a beautiful looking door on
22
October 2018 | www.glassnews.co.uk
D: We need to be commercial, obviously, but surely individuality is what sets any door apart. I love the idea that tastes change and as an industry, need to work out how to make that possible for the supply chain, and ultimately for the homeowner.
Has anyone ever chased you away when you taking photos of their doors? J: Remarkably no, never! Although I’ve had some strange looks, most people are flattered. The strangest looks followed a little trip I made with a friend, with two rather unusual looking doors that we rescued from a skip. We carried them to the
DOORS
The UK’s Leading Glass & Glazing Newspaper
D: I’m the opposite - blues are a definite favourite. We have some nice shades in our new colour collection, but I’m more of a traditionalist as a classic Navy Blue is the clear winner for me.
South Bank (yes, all through the London streets), decorated them with flowers and made them into an art exhibition. We got a lot of attention!
If this is your first dealings with the ‘door industry’, what’s your impression so far?
What do you hope to get from this? D: I would like Jeyda’s inspiration to filter down into something achievable. Generate some fresh ideas into the industry, challenge the status quo and bring innovation. I know I would say this, but DOORCO is the perfect partner to do this with. We like to challenge and innovate - things don’t have to stay the way there are, just because they’ve always been that way.
J: Dan is the first ‘professional door person’ I’ve met, and he seems remarkably normal! I wasn’t sure what to expect when I visited Macclesfield – I had visions of the door vault scene from Monsters Inc with furnishings flying all over – and although the reality wasn’t entirely accurate, it was closer than you might think. Their warehouse is vast, with rows and rows of doors stacked to the ceiling. Dan showed me round the factory where all kinds of complex machinery create the doors you see on the streets. I was inspired by how much variety and scope for different colours and designs there are. I knew little about composite doors – I thought they were all made of wood - but I’m impressed by the authenticity compared with timber and the flexibility it offers. I’ve certainly come away with a different perspective, even more inspiration for my door walks and buzzing with ideas for the future.
Maybe you can make a career out of it now? And your tie up with DOORCO as Creative Consultant may be the first step to achieving that? J: When I first started out on Instagram, I just wanted to share pictures of great doors with the online community of fellow doorks. But who knew I’d be contacted by a real-life door person and asked for creative input! It’s really opened my eyes to the other possibilities – take contemporary doors for example: While I’ve always appreciated their look and style, I’m seeing more aluminium around London and now understand how DOORCO’s LINKS door is incredibility faithful to the original. And as for colour, now I’ve been on this inside I think there is so much potential for different finishes and tones, from shabby chic to two-tone. The possibilities are endless.
Is there a market for a new ‘shabby chic’ door? J: Shabby Chic is my absolute favourite – it offers a lived-in look, and now I have seen the capabilities of the factory at DOORCO I think their specific coating and sanding process could make it a very real possibility and a brand-new market in composites. D: We’re getting asked for bespoke doors more and more, particularly where it comes to colour. Our standard range has gone from seven to over 40 in the new brochure
www.glassnews.co.uk | October 2018
around the outside or the flowers in pots, it all adds dimensions to the entrance.
What trends are you seeing on your doorwalks?
and we paint any colour beyond that bespoke, so why not explore how we extend that with finish and texture? But, we need to be careful as a business that we don’t lose commercial direction. We have to translate what sounds amazing from a creative perspective to make it work in reality, so if we can push the envelope just a little bit, then that’s what we’ll do.
What else would you like to see? J: I’d like to see homeowners change their doors every year – for events, royal wedding, seasons etc. And why not? Can you imagine the extra dimension this would add to every street in the UK? D: We’ve talked about this idea a few times and it certainly makes you think. How great would this be if we could achieve it!
When you were interviewed on the news, it seemed that sometimes old is better than a modern replacement….discuss! J: Now I understand what a composite door is and the benefits, perhaps not! While I love the style and the story, why not allow homeowners to put their personal stamp on a door beyond the colour and design? Finishes, seasonal updates…the choices are endless. But it’s also not just the door that captures my attention, it’s the whole setting. The decoration, the frame, the wisteria
J: I’m based in London, so this is where most of my hunts take place. The biggest trend is colour, and I’ve noticed that it very much comes down to areas, with boroughs often having their own identity. Shoreditch & Hackney, for example, are full of coloured houses with contrasting doors, while areas like Chelsea and Notting Hill are more white houses, with pastel doors. I love to travel and get wider inspiration – if I could go to one place on a doorhunt it would have to be Havana.
A lot of design experts also say that the colour of the door reflects the homeowners personality and/ or the home within. Do you think this is true? J: I absolutely agree with this. In a street or new build development where all houses are similar, it’s often the one thing that we can easily change or control. D: I agree, in the current market, the easiest way for homeowners to inject some individuality in to their homes is in the door colour they choose.
What’s your favourite colour? J: Good question, and not one I can always answer easily! My friends once compared me to a door that was red, green and white patterned, but I go through phases and currently I’m channelling ‘Sunflower Yellow’. As the seasons change, so does my inspiration so ask me again in a few months!
We’re also desperate for an injection of fresh images, rather than using the same ones from the same bank, DOORCO will be able to share something completely unique with our customer base to filter down into our own marketing, brochures, showrooms etc. I’d love to take Jeyda on a tour of our customers in a few months’ time, so she can see the image she took on a particular day is now helping inspire someone looking to buy a new door for their home. At the end of the day, if we can widen the composite door market by enticing someone that may traditionally go with timber then we’ve achieved something. J: That would be amazing to do! For me, I would love to create, whether its door designs or something else - I don’t think I’d be any good at manufacturing them. I think that when someone buys a new door and they love it, but it remains the same; how amazing it would it be to enable them to change it whenever they felt to keep loving it for longer. Essentially, I want the world we live in and the streets we walk in to be beautiful places, and doors play a massive part in this. Doors just do it for me!
If the intention is to start an appreciation of the front door and make them newsworthy, getting a mention of DOORCO in as the ‘instigator’, then it’s a good plan. Will it, however, translate into cash for DOORCO? D: If it’s done correctly, then why not for DOORCO and ultimately DOORCO customers? It goes beyond that though: by getting this fresh injection of ideas, images and inspiration, perhaps we’ll just end up selling more of what we already do…and there’s certainly no harm in that. For a video of the full Dan & Jeyda interview visit: www.door-co.com. Jeyda will also be sharing her thoughts on a monthly blog with DOORCO. Her first one is online now, visit: www.door-co.com. READER ENQUIRY NO: 1018/0093
23
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: John King National Sales Manager, Carl F Groupco Ltd John is responsible for managing the established hardware distributor’s internal and external sales teams.
IT’S ALL ABOUT YOU Where were you born and currently live? I was born in Halifax West Yorkshire and currently live in the lovely town of Rhos-on-Sea, North Wales: the beach is just a mile away from my home.
Your education and subject or activity in which you excelled? My school years were in Halifax where I went on to complete a City & Guilds in Sheet Metal Work followed by the National Examining Board in Supervisory Studies and an Institute of Industrial Management qualification: I was delighted to get distinctions in a number of the qualifications that I studied for after leaving school. My main achievements during my youth were sports related; I was Captain of the athletics team and at the age of 16 became the Calderdale and school record holder for the 200-metre sprint.…I was also a prolific try scorer in the Rugby League team.
Someone or something that inspires you? I had the privilege of working for a wonderful, traditional, good old-fashioned boss called Denis Borwell. Sadly, Denis has passed away but he had a major influence on my formative years in management – he made me look at issues from all angles and never to leap to conclusions. Denis laid the building blocks for my career and I’ll never forget his pearls of wisdom. Although we went our separate ways and I didn’t see him for a number of years, it was rare for a week to pass by without me mentioning his name.
YOUR CAREER When and how you joined the industry? My career in the window industry began in 1983 – in December this year I will have worked for 35 years in the sector. With a background in sheet metal work it was an easy progression to begin a career in window fabrication in the early days of PVCu. My experience spans a wide range of door and window industry management, technical, sales and hands-on roles.
The job you do? I manage Carl F Groupco’s internal and external sales teams focusing on maintaining our high levels of service to develop customer relationships and ensure future growth of the organisation.
Your greatest achievement? I have been married to Beverley for 35 years – we have four boys and three grandchildren.
Your greatest regret? I have been married to Beverley for 35 years – we have four boys
and three grandchildren! I’m joking ……..seriously, I don’t have any regrets: life is too short.
AND YOUR FUTURE What would you like to do if you weren’t in this industry? I would probably have continued down the path of sheet metal work: that was my background in my early years and I would most likely have been employed by my brother who set up a successful business in this area of work.
Particular ambition? I’m lucky; I’m very content doing a job a like. I also have an enjoyable family life in a home in a nice part of the world. To quote a certain famous Vulcan from Star Trek, I would like to live long and prosper.
The way you want to be remembered? As someone who has a smile on their face ………and puts a smile on the faces of others.
Your favourite sports or interests? The big highlight on my sports calendar is watching the Six Nations Rugby. But I’m also active: I try to train three or four times a week in High Intensity Interval Training.
The temptation you can’t resist? Sugary snacks and drinks, which are easy to reach for when you are out on the road or had a long day.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 24
October 2018 | www.glassnews.co.uk
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The UK’s Leading Glass & Glazing Newspaper 18/07/2018 10:58 Page 1
SIX MONTH SUCCESS FOR HARPENDEN’S RESIDENCE HIGH-END CONSUMER LITERATURE AVAILABLE Harpenden Windows have made a strong looking for better products with strong start as a new Residence Collection marketing and brand credentials. Aaron FROM PROFILE 22 manufacturer, with strong sales coming Booth, director of Harpenden echoes this in through their retail business in the first six months. The company has also experienced a significant jump in margins, thanks to this move to higher end, branded window and door systems.
The family-run business has a history dating back over 30 years and now an increasing number of their PVCu window sales are made with products from the Residence Collection, namely R2, R7 and R9. Around 90% of sales are through recommendation, testament to the way in which they run their business and generate outstanding levels of customer satisfaction. The Residence Collection is increasingly
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point and says: ‘The Residence Collection is unique in terms of product design and appearance. The marketing is true consumer end with strong branding across the point of sale materials, printed literature and we even have our own dedicated landing page on The Residence Collection website’ Sarah Hitchings, sales and marketing director of The Residence Collection concludes: ‘Companies such as Harpenden Windows are a perfect example of a local and regional manufacturer looking to put margin back into their business. With strong retail sales they’re also at the sharp end and value everything that we do for customers to help them close more sales.’
Profile 22, an Epwin Window Systems’ brand, has recently introduced three new high-end retail brochures which are proving a popular choice for their customers. Gerald Allen, Epwin Windows Systems’ Marketing Manager, said: “Our newly-published retail brochures help our customers explain the main features and benefits of our award-winning Optima products to the consumer.
The new retail brochures have a stunning lifestyle feel throughout, with high quality images that show exactly why Optima has become the system of choice with many customers. The photography is supported with information to help homeowners choose the right products for their homes. Gerald said: “There are many reasons why consumers choose Optima for their homes. But more often than not, it's the aesthetics of our products that clinches the deal. The focus on the images throughout our three brochures reinforces the lifestyle element.”
So does change. RegaLead. RegaLead has evolved. RegaLead has evolved. So does RegaLead. RegaLead has evolved. Tastes RegaLead has evolved. change. Tastes Tastes change. Tastes change. Tastes So does Tastes change. change. So does RegaLead. So does So does change. RegaLead. RegaLead. Adding value to doors So does RegaLead. So does RegaLead has evolved.for more than 30 years. RegaLead. RegaLead. value to doors RegaLeadvalue has evolved. Adding to doors hasAdding RegaLead evolved.
For information on Harpenden Windows please visit www.harpendenwindows.net. For further information on both retail and trade partner enquiries for The Residence Collection please visit www.residencecollection.co.uk or www.residencecollectiontrade.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.
We have commissioned new compelling photography and each brochure offers a clean, contemporary design which has taken the brochure value to the next level. The three new retail brochures reinforce why Optima is the most considered system on the market today and the many options available to the consumer.”
The Optima a trail in The stunning retail collection comprises For moresystem than has 30blazed years we’ve system design for Profile 22 and their new three new brochure options: the Optima high-end retail literature collection befits Heritage Collection showcases the Flush, stood side-by-side with our the award-winning system. French Casement and Sash Window options and the two Optima Collection brochures customers, offering thefrom latest All three brochures are available stock offer a choice of either Chamfered and can be ordered direct from Epwin or Sculptured windows, doors and styles and decorative innovations Windows Systems’ online marketing portal. conservatories. All three brochures For moredeliver thana 30 Tel: years we’ve 0808door 178 3370 - www.epwin.co.uk for the industry. soft contemporary feel which sits well with today’s modern design-conscious consumer stood side-by-side with our and provides a high level of product detail. READER ENQUIRY NO:
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READER ENQUIRY NO: 1018/0038
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RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk
www.glassnews.co.uk | October 2018
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
DECEUNINCK 2500 ALUMINIUM-ALTERNATIVE WINDOW IDEAL FOR CAPITAL HOUSE
BLINK BLINDS FROM ODL EUROPE LEAD THE WAY IN TECHNOLOGY, SAFETY AND SERVICE If you’re looking to extend your upselling opportunities, Blink blinds from ODL Europe are the answer. These high quality enclosed blinds lead the way in blind technology. Plus, because there are no hidden extras and ODL Europe is renowned for its on time in full deliveries, they’re a valuable, reliable addition to any portfolio. Nathan Barr, Managing Director of ODL Europe, says: “Blink blinds answer consumers’ need for convenience, contemporary styling, safety and low maintenance.” Blink blinds are fully encapsulated by glass, so the blinds require no cleaning and have no exterior cords or cumbersome controls. A simple ergonomic operator switch controls the raise, lower and tilt facility, giving homeowners the effortless ability to control the amount of light that comes into their home. At the same time, the fullheight privacy channels eliminate light gaps, shadows and sunlight glare. Every blind in the range carries a 10-year glass seal warranty for long-term peace of mind. Blink blinds are available in custom sizes and colours, with multiple glass options, so they are an incredibly versatile product suitable for any colour scheme. They are an ideal
Deceuninck’s 2500 Tilt & Turn window provides a high-performance alternative to aluminium for Capital House, a bespoke student accommodation complex in Southampton. complement to ODL Europe’s established product portfolio and because there are never any hidden extras, it is easy to price them too. Having manufactured over 5 million blinds worldwide, ODL Europe offers both exceptional quality and reliable service that you can only expect from such an established global business. Furthermore, ODL is the first company to have their blind products receive both the WCMA’s ‘Certified Best for Kids’ designation and the Parents for Window Blind Safety (PWBS) Seal of Approval. Products certified under these certifications must pass stringent requirements to be listed as products suitable for homes with young children. These safety certifications provide additional peace of mind to consumers and it means ODL Europe has a compelling offering that adds value to any portfolio. For more information on Blink blinds from the G18 Award finalist ODL Europe visit www.odl.com/europe.htm READER ENQUIRY NO: 1018/0041
STEEL WINDOW ASSOCIATION MEMBERS OFFER THE REAL STEEL DEAL Darren Lloyd, President of the Steel Window Association, advises why specifiers should seek the expertise of its member companies. From the Ivy League university campuses of America to warehouse properties flanking many of our inland waterways, along with the internationally-recognised minimalist homes created by architects like Frank Lloyd Wright, steel windows have made an indelible mark on our built environment. Such historical references, however, offer only a narrow perspective on the performance potential of steel windows today, with member companies of the Steel Window Association routinely engaged in many types of contemporary contracts aside from the demand for ‘Replica Refurbishment’ work. Between them, the members not only cover the UK from the South-East to the Scottish Highlands; they are active across many sectors including education, healthcare, commercial and custodial, as well as apartment buildings and individual private residences. One of the key reasons that specifiers can source suitable solutions for diverse projects is the amount of effort and resources the SWA has put into product
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development over the decades. The fact that member companies pool their expertise and investment, to spend on research and testing, enables new and improved products to be brought to the market more quickly. So when specific challenges arise, members know they can consult the SWA’s technical committee as well as colleagues at other manufacturers. While the projects mentioned earlier will feature W20 frames or have fenestration fashioned from the old universal suite of sections, architects and other specifiers can nowadays opt for the W30, W40 or the latest thermally-broken steel systems. Thanks to hot dip galvanising and factoryapplied paint finishes in the full selection of RAL colours, corrosion resistance has been
Opening in September 2018, Capital House is a £20 million refurbishment of an existing 13-storey office building and the development of 11 four-storey student townhouses, providing living spaces for 423 students. Deceuninck fabricator, Dempsey Dyer manufactured and supplied over 1,300 Deceuninck windows for this prestigious development. The repurposing of Capital House, incorporating ribbon windows and horizontal concrete blocks, led to a complex window specification. On the one hand, low U-Values were required for thermal efficiency, while on the other hand the specification called for low solar gain to prevent the building overheating – increasingly important in a period of climate change. Due to the high-rise nature of the office building design, particular care was needed to calculate wind loading. The project also demanded good ventilation and restricted access for students’ personal safety. Deceuninck’s 2500 Tilt & Turn window more than met the spec with outstanding performance: U-Value of 1.3 W/m2K, 0.34 G-Value, Class 4 air permeability, Class 8A water tightness, and Class A5 2000Pa exposure. The Tilt & Turn window is ideal for student and high-rise developments as it gives various ventilation options, ensures residents’ personal safety and can be easily cleaned in the side position. Its smooth, contemporary look closely mimics the appearance of aluminium. In Smooth Matt Grey on Grey Substrate, the installed windows look like aluminium inside and out, even when open. hugely enhanced for doors and windows which will offer a long, low-maintenance working life. The SWA’s efforts on research and development have also seen significant progress in terms of ironmongery and security measures. Therefore, whenever a potential customer wants to make use of steel’s renowned strength or stylish sightlines, their first
Deceuninck’s 2500 Tilt & Turn window provides a high-performance alternative to aluminium for Capital House
The use of ribbon windows on the 13-storey Capital House building needed special consideration and highlighted both Deceuninck’s and Dempsey Dyer’s technical expertise. These windows run the full perimeter of the building without posts or apertures in between. The two companies worked closely to calculate the wind loading with high levels of accuracy, and use window couplers to ensure safe, secure installation. Over a two-month period Dempsey Dyer supplied 1,341 windows frames for the project, on time and in full. Capital House will provide luxury accommodation for students in the heart of Southampton. Call 01249 816 969 or visit www.deceuninck. co.uk for more about Deceuninck’s commercial range and commercial work. You can also download Deceuninck’s full product portfolio from the NBS National BIM Library at www.nationalbimlibrary. com/deceuninck-ltd. READER ENQUIRY NO: 1018/0042
port of call should be to visit the Steel Window Association’s website where they can find all member companies listed by geographic area. They will learn that the SWA offers not just collective strength, but also in-depth capability and commitment to delivering successful contracts. The Steel Window Association’s members are able to offer a full selection of options for new build and replica refurbishment, as well as historic projects; including W20, W30, W40 and W50 frames able to comply with the requirements of Part L to the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, Installation and customer service. Tel: 020 8543 2841 www.steel-window-association.co.uk READER ENQUIRY NO: 1018/0043
October 2018 | www.glassnews.co.uk
THE CHARISMA ROSE
COST-EFFECTIVE QUALITY
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Oct 2018 (Rw) Cost Effective Quality HP Advert.indd 1
21/09/2018 08:36
CASE STUDY: LINIAR
The UK’s Leading Glass & Glazing Newspaper
HOLD THE BUS!
DOUBLE DECKER GETS DOUBLE GLAZED FOR TV FAME Having the right windows can transform a house into a home – but for one busy career woman it was the addition of Liniar windows that put the finishing touches to her ambitious conversion project, transforming a double decker bus into a luxury mobile residence. The plan for the project was so bold and imaginative that Channel Four quickly jumped ‘on-board’ to feature the renovation on its popular show Amazing Spaces. Ellie Banner-Ball dreamed of escaping the rat race and living a life of freedom on the road – and that’s exactly what she set out to achieve when she changed her job – moving from the ‘big smoke’ to Devon and becoming a mindfulness teacher in October 2016.
OH BETTY! Inspired by an Instagram post which suggested buying an old bus, removing the seats and converting it into a mobile home, Ellie ditched the hustle and bustle of the capital and bought herself a 1970s double decker called Betty. However, Ellie wasn’t expecting the purchase to make her and Betty into TV stars – especially as she doesn’t actually own a television! “I told a university friend about my plans and she contacted Amazing Spaces,” explained Ellie. “I’d never seen or heard of the show, but they were interested to find out more and sent someone along to interview me.”
CELEBRITY VISITOR The Channel Four show sees celebrity architect George Clarke investigate wonderful designs and meet the people with the imagination to transform a variety of spaces into grand creations, on small budgets. “They were excited to feature the project, spending the next 12 months filming our progress and George, the presenter, paid me a couple of visits.” However, things didn’t immediately go to plan for Ellie. The double decker bus, a Bristol VR model, was mechanically sound, but other areas needed some serious attention.
RESTORATION DURATION “The first six months of the project was spent completely restoring the bodywork and the interior was much worse that we first thought,” said Ellie. “We hadn’t realised that Betty had suffered some vandalism. She’d been set on fire at some point and bits of the floor were missing!” But six months later the restoration was practically complete and the next stage commenced – making Betty beautiful. One of the first steps to achieve this was to replace five unrepairable windows.
‘FARE’ PLAN “The windows on the bus were single pane with very old handles that made them difficult to open,” explained Ellie. “So I thought it would be better to replace the faulty ones with modern, double glazed windows.” Totnes-based installers Southfield Windows Ltd were given the task of providing and fitting these – which, despite more than 30 years of experience, proved to be a first for them. “We thought it was a bit random,” said Roland Bell, Southfield’s Operations Manager. “It’s definitely the first time we’ve been asked to install windows on a bus!
TALL ORDER “It threw up a couple of challenges. Firstly, we had to use an angle grinder to square off the round corners that the original windows were fitted into. “Drilling and fixing into the thin steel of the aperture also proved difficult, but we used some add-ons to provide additional support.”
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October 2018 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
“The windows used on the project were A-rated white flush sash casements, utilising the MACO Espag gearing locking system and Planitherm Total glazing with argon gas.” Once the five windows were installed it left Ellie with a serious quandary.
ALL CHANGE “I was so delighted with how the new windows looked and the difference they made that I immediately wanted the rest replacing – but unfortunately I didn’t have the budget for it.” It was at this point that Ben Paul, the General Manager of Liniar fabricator Omega Trade Frames, came to the rescue. “I got talking to Ben when he delivered the windows to be installed. When I explained that it was a shame that I couldn’t afford to replace the rest of the windows, he offered to supply them free of charge as it was such an unusual project – with the added attraction of being featured on the TV!”
GENEROUS OFFERS “Then Roland at Southfield very kindly said that they’d survey and install them without charging. “I really can’t thank them enough. Without their generosity it wouldn’t have been possible to have achieved the high standard of finish that I have.” Formed in 1995 in Kingsteignton, Devon, Omega is one of the South West’s leading manufacturers of PVCu trade frames, operating from 10,000ft² purpose built premises with a capacity to produce 800 frames per week. “We were delighted to be able to help Ellie,” said Ben. “Especially as the windows would be seen in the programme. We’re very proud of the products we manufacture and it’s great to see the difference they’ve made to the bus.”
www.glassnews.co.uk | October 2018
CASE STUDY: LINIAR FANTASTIC FINISH “The windows used on the project were A-rated white flush sash casements, utilising the MACO Espag gearing locking system and Planitherm Total glazing with argon gas. “Ellie then used a special PVCu paint on the exterior of the frames to match the blue bodywork of the bus for a fantastic finish.” Now complete, the results of the conversion are truly stunning and Ellie plans to move in to the bus shortly. Consisting of two bedrooms, one of which is a king size, and a bathroom, the open-plan layout provides a spacious appearance.
WINDOW WARMTH “You don’t realise how large it actually is inside one of these vehicles until all the seats have been removed – it’s about the size of a studio flat,” commented Ellie. “I’m very pleased with how it’s all turned out, but the windows really are the best element of the whole bus for me. Having them has turned Betty into a real home, making it warm and cosy and they look amazing. “When George returned to see the finished article, he described it as a ‘palace’ and ‘one of the most beautiful conversions’ he’d seen on the show, so I’m extremely proud.”
BUS JOURNEY So what does the future hold for Betty? “I’ll be moving into the bus very soon and I’m planning on taking a tour of Cornwall. But I think once the novelty has worn off a little then I might hire her out to weddings and other events as a luxury glamping option and let other people enjoy her.” Go to www.liniar.co.uk for more information on Liniar, www.omegatradeframes.co.uk for Omega Trade Frames or southfieldgroup. co.uk/southfieldwindows for Southfield Windows.
READER ENQUIRY NO: 1018/0046
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TECH TALK
The UK’s Leading Glass & Glazing Newspaper
TECH TALK with Strafford Cooke, Technical Director, Mila
ADQ – WHAT ADQ? A friend of mine moved into a new build house a couple of weeks ago and, being the hardware nut that I am, I couldn’t help but take a close look at what had been fitted to the windows and doors. After all, one of the big attractions of the new house was that it would be safe and secure for his family. Imagine my surprise then when I realised that not one of the windows adhered to ADQ – despite the fact that it has been three whole years since ADQ became mandatory on new build properties. The only possible excuse for non-compliance is that work started on the site before the latest cut-off date of 1 October 2016. When my friend contacted the site manager to ask about that though, he said he had no knowledge of ADQ anyway and simply passed him onto the window company. What’s truly alarming in this scenario is that the window company themselves claimed to have no knowledge of ADQ either so sent a surveyor out to inspect the windows. At the time of writing, he still hadn’t responded, but it’s hard to see how any competent surveyor could look at standard mushroom espags and standard friction hinges fitted with no hinge protectors and not see the problem. As I’ve explained in Tech Talk before, ADQ requires windows and doors fitted in vulnerable positions to have been tested to the PAS24: 2012 security test before they can be fitted in new build properties. This test typically costs around £1000 at a test house like Mila, which is manageable for larger fabricators but tough for the smaller guys, and I get that. However, it is possible for data from tests carried out by profile and hardware companies to be cascaded down to their customers, as long as the window being fitted matches the specification of the one that was tested - right down to the screws. Regular readers of this column will know that I don’t necessarily agree with cascading and certainly I’d like to see a scheme introduced which requires the profile or
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“What’s truly alarming in this scenario is that the window company themselves claimed to have no knowledge of ADQ either so sent a surveyor out to inspect the windows.” hardware companies to audit whoever they give the data to, but it does at least mean that cost shouldn’t really be an excuse for non-compliance.
Strafford Cooke, Technical Director, Mila
It depends on the scale of the project as well of course – if the same style of window or door is being installed across a whole new housing estate, then a £1000 test is much less significant than if it is on a small development or if it is just one of a whole range of different styles being fitted.
If the window company really is unaware of ADQ, then I suspect the real reason for fitting standard hardware on this job was simply price. PAS24: 2012 compliant hardware typically adds around £5-£7 to the cost of a window opening and anything from £25 to £30 to the cost of a door. This seems like a big saving of course until you consider what the real cost is likely to be of having to replace all the windows and doors with the correct specification. Local building control departments across England and Wales have the power to demand that windows and doors are refitted to the correct standard if they are found not to comply and, in cases which are judged to be serious or persistent, they can take legal action and fine the company responsible. I’m not aware of this happening as yet, but if it did then the reputational damage would undoubtedly be even more expensive. Three years into the ADQ regime, I don’t think there is any excuse anymore for new build suppliers not to have the correct documentation in place. We have already moved on to PAS24:2016 after all and SBD has already announced that as of 1st October, it is no longer accepting PAS24:2012 documentation. Companies operating in the new build sector really do need to take action now – Mila can of course help with supplying all the compliant hardware you need, carrying out the necessary testing and providing expert advice to make sense of the rules. By Strafford Cooke, Technical Director, Mila
READER ENQUIRY NO: 1018/0047
October 2018 | www.glassnews.co.uk
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
TRADELINK TRADES UP TO KENRICK DOOR LOCK Leading trade fabricator Tradelink Window Solutions has strengthened its link with Kenrick after choosing the high security Excalibur door lock for its ‘Homeguard’ branded PVCu doors. The move has helped to rank Kenrick as the number one supplier to the Cambridgeshire-based firm. Tradelink wanted to further enhance its trusted Homeguard brand with a locking system that was guaranteed to meet the highest security standards and began looking for a new supplier. Having extensively reviewed a number of systems on the market, the team at Tradelink finally chose Kenrick’s Excalibur door lock. Kenrick and Tradelink worked closely together to finetune the lock before it was fully tested in-house at Tradelink to ensure that it comfortably achieved PAS 24 to meet Secured by Design. Jim Moody, managing director at Tradelink, explains: “We had been working with our previous supplier for 10 years and had been happy with the product. However, we knew that we could improve on the security of our lock and we wanted to make some refinements that would speed up the fitting time for our fabricators and installers. We looked at several systems and eventually opted for Kenrick’s Excalibur door lock because it’s a proven and robust solution that we knew would guarantee years of trouble-free service for homeowners.
“We routinely measure all our suppliers on how easy they are to work with and score them on lead times, shortages and stockouts. Kenrick has always been in our top three so we had absolute confidence that they could fulfil all our supply requirements without any interruptions for us. Switching suppliers can be daunting, but our move to the Excalibur door lock was seamless – Kenrick supported us throughout the transition, so much so that they’ve now taken the top spot on on our supplier list.” Every PVCu door made by Tradelink is now fitted with the Excalibur door lock and Kenrick trained Tradelink’s fabricators
on how to fit them correctly. They were impressed with the design of the product, particularly the ease with which the lock and keep can be directly aligned. Tradelink has projected that it will fit more than 20,000 bespoke Excalibur door locks a year, all of which will be stamped with Tradelink’s Homeguard brand name by Kenrick. Tradelink, which began working with Kenrick 10 years ago, also uses the Excalibur shootbolt system for PVCu windows and the Nemesis multi-point window locking system for aluminium windows. Steve Williams, Kenrick’s sales and marketing director, added: “We’re proud to be working alongside one of the industry’s largest fabricators and are absolutely delighted to now be top of their supplier list. Like us, Tradelink constantly strives to offer the highest levels of quality, service and security to customers so we’re very pleased to now be supplying our Excalibur system, which delivers exactly what Tradelink wanted in a door lock. Naturally, we’re looking forward to continuing our long partnership with Tradelink and supporting them as their business grows.” The Excalibur door lock features three sintered steel hook bolts, which are supported by two steel anti lift pins for added security and three roller cams to
/ There’s more to mila.co.uk
GN_Advert_HP_More to Mila_Sept18.indd 1 www.glassnews.co.uk | October 2018
provide compression and very smooth operation. The lock is fully extendable to give the fabricator maximum flexibility. In addition, the gearbox is sprung on both spindles, which eliminates the need to buy more costly sprung handle sets. A one piece keep is available as are individual hook roller and centre hook latch and roller keeps. The Excalibur door lock is Secured by Design approved and meets the requirements of PAS 24. It has been function tested to in excess of 100,000 cycles and exceeds the requirements of BS EN 1670 Grade 4 (severe) rating for salt spray corrosion resistance. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 - www.kenricks.co.uk READER ENQUIRY NO: 1018/0048
1018/0049
24/09/2018 17:11
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HARDWARE
The UK’s Leading Glass & Glazing Newspaper
NEW CARL F GROUPCO KINGFISHER’S NEW
HARDWARE WEBSITE LAUNCHED
Carl F Groupco’s IT Manager Steve Lamb (left) and Marketing Manager Clare White display the company’s new hardware website
With over 7,000 product lines in its catalogue, Carl F Groupco’s website is an essential sales tool and source of hardware information. Supporting the company’s ethos of placing emphasis on customer requirements, the site has been extensively upgraded – one of the most significant changes is that it is mobile and tablet friendly enhancing the user experience when on site or in transit. Designed to be user friendly, focus has been given to product display with simple navigation from one category to another: other enhancements include new features that make browsing, viewing or downloading information easier. Accessing Technical Support or requesting quotes is also straightforward.
SWEET STANDARD
Kingfisher Windows have become one of the first installation companies in the UK to offer the revolutionary Sweet door furniture range as standard, thanks to its innovative design, unrivalled longevity and unique consumer warranty. Sweet is redefining the door furniture market having achieved over 8,000 hours in a salt spray chamber, equivalent to 33 times more than the current 240 hour standard. There’s also the offer of a direct to consumer 10-year warranty, so there isn’t the worry for manufacturers or installation companies such as Kingfisher Windows, having to address ongoing pitting issues. Kingfisher Windows are one of the largest trade manufacturers in Yorkshire and now heading towards their 30th anniversary. Throughout this time the company has been servicing pitting issues with door furniture with little support from the supply chain as Deborah Beeley, sales and marketing manager points out: ‘It seems like we’ve been left to service pitting issues on our own for decades. The opportunity to take Sweet on board right from the outset was an obvious step for us with the launch of our new composite door range. This includes Sweet and Ultion as standard, with the option to upgrade to the high security Lock Lock handle and the initial feedback from customers has been exceptional.’ Nick Dutton, CEO of Brisant Secure concluded: ‘Kingfisher have been one of the first adopters of Sweet and couldn’t get the order in quick enough from our online ordering platform. There’s been a huge amount of interest for Sweet, it’s a game changer for anyone looking for a product with designer appeal, yet backed with unrivalled performance and warranty credentials.’ Please visit www.kingfisherwindows.co.uk for all trade enquiries in the Yorkshire region and for other information on becoming a Sweet partner visit www.sweetdoors.co.uk, e-mail sales@brisant-secure. com or call 01924 410200. You can also keep up to date on Twitter via @sweethardware, along with @LockLockSecure.
The comprehensive range of products featured on the website encompasses door / window hardware, ventilation, consumables and tools.
FAB&FIX HERITAGE RANGE BOOSTED WITH NEW PULLS AND ESCUTCHEONS Decorative hardware is a vital component for any door and window fabricator or installer, offering key opportunities for differentiation from competitors. Fab&Fix from ERA is the only brand to offer a choice of perfectly matching hardware with the unique Hardex finish, and is the broadest range on the market. Listening constantly to the needs of its customers, ERA has now boosted the Fab&Fix Heritage range with the addition a number of new pulls and escutcheons. Newly added stylish external and internal pulls to the Heritage range are designed to make closing the door easier from both sides. With a choice of pulls suitable for either the ERA Invincible Cylinder or standard Euro Cylinder there are a range of options available. In addition, the smart-looking new external cylinder pull and internally rounded escutcheon set provide an alternative decorative option. Again, they are suitable
“As with all Fab&Fix products, the new additions to the Heritage range have been manufactured using the unique Hardex finish. Backed by over five years worth of research, this resilient coating can withstand up to 1,000 hours of salt spray testing, resulting in one of the most durable finishes on the market.”
for use with either the ERA Invincible Cylinder or standard Euro Cylinder. External pulls are designed to protect the external cylinder behind the pull, thereby preventing cylinder snapping and extraction. All internal cylinder pulls slide easily onto the fixing plate to finish the door internally, as do the rose escutcheons. Suitable for composite, timber and PVCu doors, all pull sets come with high tensile M6 screws to ensure high security performance, meeting the requirements of PAS24 as part of a compliant doorset tested to meet TS007. As with all Fab&Fix products, the new additions to the Heritage range have been manufactured using the unique Hardex finish. Backed by over five years worth of research, this resilient coating can withstand up to 1,000 hours of salt spray testing, resulting in one of the most durable finishes on the market. The Fab&Fix range incorporates matching products in three distinct lines: Classic, Heritage and Architectural, thereby ensuring a co-ordinated finished look for any application, be it traditional or contemporary, domestic or commercial. Part of the Heritage range, the pulls and escutcheons provide a perfectly matching door with suited Heritage Letterplates, Handles, Bull Ring Knockers and Knobs. The Fab&Fix range comprises over 200 products to choose from in 8 unique finishes, providing the ultimate hardware solution for every need.
ERA EVERYWHERE Fabricators and installers signing up to an ‘ERA Everywhere’ account can find out more about Fab&Fix and benefit from several features including: Exclusive access to place orders online Personalised ‘Quick Order Form’ gives flexibility to save frequently purchased items for fast re-ordering
The upgrade of Carl F Groupco’s hardware website is part of a major marketing initiative to continue to evolve the company’s support materials. The Carl F direct website that displays tools and accessories for on-site professionals was refreshed in July this year.
See recent orders, review invoices and reorder based on any previous order
Tel: 01733 393330 www.carlfgroupco.co.uk
ACCESSIBLE 24/7
Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 1018/0050
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Find detailed product information, data sheets, images, drawings and all prices in one place
Deborah Beeley, sales and marketing manager of Kingfisher Windows READER ENQUIRY NO: 1018/0051
Visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or email info@eraeverywhere.com.
READER ENQUIRY NO: 1018/0052
October 2018 | www.glassnews.co.uk
ROTO TSL ROTO TSL ROTO TSL ESPAGNOLETTE ESPAGNOLETTE ROTO TSL ESPAGNOLETTE UP TO FOUR PAIRS OF TWIN ESPAGNOLETTE UP TO FOUR PAIRSCAMS OF TWIN REVERSE ACTION 1018/0053
REVERSE ACTION UP TO FOUR PAIRSCAMS OF TWIN REVERSE ACTION CAMS UP TO FOUR CYCLEPAIRS OF TWIN TESTED CYCLE REVERSE ACTION CAMS 10 50,000 TESTED PAS 24 CYCLES 50,000 CYCLE CYCLES TESTED 50,000 CYCLES CYCLE TESTED 50,000 CYCLES
MECHANICAL GUARANTEE MECHANICAL GUARANTEE
YEARS
MECHANICAL GUARANTEE YEARS
10
PAS 24
YEARS
10
PAS 24
MECHANICAL GUARANTEE
10
PAS 24
YEARS
Hardware from leading manufacturers supported by Hardware from leading manufacturers supported by Carl F Groupco’s comprehensive sales and technical Hardware from leading manufacturers supported byservices Carl F Groupco’s comprehensive sales and technical services Carl F Groupco’s comprehensive sales and technical Hardware from leading manufacturers supported byservices R Twin cam security Low and handletechnical height variantservices Carl F reverse Groupco’s comprehensive R sales R R R R R R R
Twin reverse cam security Roto Sil Nano surface finish to Grade 5 Twin Sil reverse security Roto Nanocam surface finish to Grade 5 (480 hrs) Roto (480 Sil hrs)Nano surface finish to Grade 5 Twin reverse cam security (480 hrs) Roto Sil Nano surface finish to Grade 5 (480 hrs)
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Low handle height variant Slow release greasing mechanism Low handle variant Slow releaseheight greasing mechanism for lifetime maintenance Slow releasemaintenance greasing mechanism for lifetime Low handle height variant for lifetime maintenance Slow release greasing mechanism for lifetime maintenance
01733 393330 01733 393330 sales@carlfgroupco.co.uk 01733 393330 sales@carlfgroupco.co.uk www.carlfgroupco.co.uk sales@carlfgroupco.co.uk www.carlfgroupco.co.uk 01733 393330 www.carlfgroupco.co.uk sales@carlfgroupco.co.uk www.carlfgroupco.co.uk
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
MAVEN COMPLETES £20 MILLION
MBO OF UAP LIMITED
Maven has led the £20 million management buyout of UAP, a leading UK supplier and distributor of high specification door and window hardware. The transaction represents Maven’s second investment from its new buyout fund, having earlier this year led an investment in Scottish-based John McGavigan. The deal, which includes an equity investment of £8.7 million from Maven and a significant reinvestment from the senior management team, will enable UAP to further accelerate growth with an expanded product range and entry into new markets. Founded in 1996 by David Jennings, UAP has a track record of delivering growth,
both organically and through acquisitions, including Fullex and CitySafe which were both integrated in 2016. UAP has an extensive and market leading portfolio of brands across key product areas such as door lock cylinders, handles, hinges, letter box plates and guards. The business now offers over 3,000 product lines and exports to 25 different countries. Manchesterbased UAP has established a reputation for innovation and safety, with a significant proportion of its product range backed by patents, and British Kite marked and Secured by Design approved meeting the latest security and fire safety regulations. Increasing regulation and the tightening of fire safety standards is driving additional demand for UAP’s certified products as the market responds to regulatory change within the new build and social housing sectors. The lock
and hinge market alone in the UK is estimated to be worth circa £900 million per year. “We are delighted to have completed the second investment on behalf of Maven’s new UK Regional Buyout Fund. UAP is a highly profitable, fast growing and market leading business. It is led by a highly experienced management team who have big ambitions for the business to become the clear market leader.
UAP Headquarters in North Manchester
We are excited to support UAP in its growth strategy which may also include strategic bolt-on acquisitions. The culture of innovation in the business, customer service and its commitment to new product development is a key differentiator to competitors in the market and this has firmly cemented UAP as one of the UK's leading suppliers of quality door and window hardware. Maven will provide UAP with committed capital to pursue this growth strategy, the team know they have a supportive investor backing their development plans.” Says: Andrew Ferguson, Partner at Maven.
“UAP is growing at a significant pace backed by a fantastic team and enviable product portfolio. In order to realise our huge growth ambitions it was vital to us that we aligned ourselves with a pro-active private equity house who shared our vision. From the very first meeting, I have been impressed by the sheer professionalism of Maven Capital Partners. And I know that we now have an equity partner who will help us shape our future and support our growth story going forwards. Our goal now is to repay the faith placed in us by Maven, and it is a challenge that we will relish.” Says: David Jennings, CEO at UAP. READER ENQUIRY NO: 1018/0054
THE YALE CONEXIS L1 SMART DOOR LOCK NOW
AVAILABLE ON FORCE 8 COMPOSITE DOORS
Manchester based Force 8 has now introduced the Yale Conexis L1 Smart Door lock as another locking system option to their composite door ranges. This locking system puts you in control, allowing you the freedom to secure your home without the use of a key. With the Conexis L1 lock, this allows the use of your smartphone as your new key, so you don’t need to worry about using keys or having to replace them. The use of smart technology allows you to send keys to your family and friends over the phone using the app, allowing access to your home for a certain amount of time.
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Dennis Sumner, Managing Director of Force 8 comments: “Homeowners are becoming more reliant on their phones so using this technology provides for a more beneficial method to enter your home without worrying about a key. However, many homeowners still want to be able to use a key to enter their home as they have the assurance that they know they can enter their home.
This also shows how the industry is adapting to everyone’s needs, showing just how much market research Yale has completed”. This is a simple, stylish and effective method to a locking mechanism and it shows how the industry is constantly evolving to adapt to new methods. Furthering this, as the smart lock is compatible with most multi point
locks that are on the UK market, you can be sure that installation process is easy. “The Yale Conexis L1 Smart Lock meets PAS24 security standards and matched with Force 8’s decadence door range – which have recently passed the PAS24 testing, you can be sure this combination provides for a highly secure composite door that still looks aesthetically pleasing”, comments Dennis. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors.
Force 8 has now added a new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door.
Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from.
Tel: 0161 483 1997 www.force8.uk
Don’t hesitate to contact Force 8 to discuss their many composite door options and how they can produce a design for you.
READER ENQUIRY NO: 1018/0055
October 2018 | www.glassnews.co.uk
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
SWEET STUFF – GLAZERITE ADDS BRISANT SECURE’S NEW DOOR HARDWARE RANGE TO ITS PORTFOLIO
ERA NOW OFFERING FAB&FIX HARDEX FINISH FOR VERTICAL SLIDERS Fabricators and installers have for many years faced the perennial problem of vertical sliding windows not visually matching external doors.
effect for a contemporary look; and Antique Black is ideal for recreating the ‘hammered’ aesthetic of a period property.
Perfectly matching decorative hardware for the two product areas has always eluded them. In a first to market, ERA has now solved this challenge. The security expert has upgraded all of its decorative hardware options for vertical sliding windows so that they now feature the unique Fab&Fix Hardex finish in eight colours.
Cam Locks and knobs are available in the following three distinct decorative hardware lines: Classic, Heritage and Architectural to accommodate all building styles, be they traditional or contemporary, domestic or commercial.
This means that fabricators and installers will now be able to benefit from a full aesthetically matching family of products for vertical sliding windows, harmonised in design style, and perfectly co-ordinating with casement windows and doors too. Fab&Fix from ERA is the only brand to offer a choice of perfectly matching hardware with the unique Hardex finish, and is the broadest range on the market.
Fabricators and installers signing up to an ‘ERA Everywhere’ account can find out more about Fab&Fix Hardex and benefit from several features including:
Backed by over five years’ worth of research, this resilient coating can withstand up to 1,000 hours of salt spray testing, resulting in one of the most durable finishes on the market. In addition to the usual colours of white, black, chrome and polished gold, more colour options give fabricators and installers more potential to differentiate themselves from competitors. Hardex Bronze, for example, is a great alternative to pewter for a modern aesthetic; Hardex Graphite affords a classy, brushed steel
ERA’s range of matching hardware for vertical sliding windows includes sash eyes, sash lifts, bow handles, sash pulls, knobs, standard and high security cam locks, flat fitch catches, keeps and travel restrictors.
Sweet, the innovative, fully-integrated door furniture system from Brisant Secure is now available to installers as an optional upgrade from Glazerite UK Group Ltd. With its curved and edgeless aesthetics and outstanding resilience and longevity, the Sweet range of handles, numerals, letterplates, escutcheons and knockers has been met with great acclaim following its recent launch.
Jeff Dunn, Glazerite’s Group Sales & Marketing Director, says: “Sweet is really causing a stir in the industry and many of our installer partners have already asked about it. We take pride in keeping ahead of new trends so that our customers are fully equipped to meet the needs of their own customers. Just a glance at the range and its specification told us Sweet will be very much in demand.”
Its unique manufacturer-to-consumer warranty has also helped win the seal of approval from Wellingborough-based fabricator, Glazerite, as it removes the need for installers to supply replacements should they be required. Brisant Secure has taken full ownership of the online-activated warranty, meaning installers have a unique sales opportunity without the worry of call backs.
Behind Sweet’s seamless good looks is an equally impressive technical spec. The coating system boasts 8,000+ hours in a salt spray chamber, which is 34 times longer than the 240-hour accreditation requirement and eight times that claimed by stainless steel systems. Sweet’s sleek appearance also includes features like selfadhering numerals, eliminating the need for visible screws. Every item in the suited range carries the same 10-year manufacturer’s direct-toconsumer, anti-corrosion warranty. Nick Dutton, CEO of Brisant Secure says: “It’s great to see companies of Glazerite’s calibre adopt Sweet and promote its many virtues to the installer. We believe that we have developed something quite revolutionary and these early adopters of the Sweet range are as eager as us to see the sales coming in.”
ERA EVERYWHERE
• Exclusive access to place orders online • Personalised ‘Quick Order Form’ gives flexibility to save frequently purchased items for fast re-ordering
• Accessible 24/7
Jeff Dunn adds: “We have used Ultion from Brisant Secure as standard on all doors for the last two years. The integrity of the product speaks for itself and we are delighted to add Sweet to our portfolio. Brisant also offers exceptional marketing support across their product range, which is a massive help to our installers.”
Visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or email info@eraeverywhere.com.
For more information on Glazerite’s complete range of products and services, please visit www.glazerite.co.uk.
• See recent orders, review invoices and reorder based on any previous order • Find detailed product information, data sheets, images, drawings and all prices in one place
READER ENQUIRY NO: 1018/0056
READER ENQUIRY NO: 1018/0057
PROTECT THE THINGS AND PEOPLE YOU LOVE WITH PATLOCK Patlock is a fitted French door lock and visual deterrent that has been designed and developed in the UK to stop would-be intruders. Figures from UK Crime Stats show that there is a break-in every 15 minutes in the UK, with the weakest point of entry in most homes at the rear of the property, via patio or French doors.
method of forced entry known as lock snapping. This involves breaking the cylinder of a UPVC door, which enables the trespasser to manipulate the lock to open it. When compromised, the cylinder renders all of the other locking points useless.
Patlock removes this risk by securing all shoot bolts and levers, ensuring that the doors remain in the locked position. This stops the exterior handles from being operated and removes the option to open the doors from the outside.
Easy to fit and release in seconds and with no key or code required, Patlock provides extra security and instant peace of mind for any homeowner. Patlock is priced at £64 (RRP) and is available from www.patlock.co.uk.
Patlock assists homeowners in securing their property against burglars and the
READER ENQUIRY NO: 1018/0058
www.glassnews.co.uk | October 2018
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HARDWARE
SUPPLY THE DEMAND
ERA LAUNCHES NEW PATIO DOOR LOCK SOLUTION Demonstrating its innovative approach to product design, ERA, the security expert has introduced a new patio door hook locking solution whose ‘Integrated Dog Bolt’ feature, slimline gearbox and unique locking clusters solve several challenges commonly faced by fabricators and installers. It is generally accepted that unsightly plunge bolts ruin the clean lines of patio doors, and they do not generally meet the building access requirements of Approved Document M. In addition, fitting them involves routing, which can be difficult and timeconsuming, aligning them with associated keeps can be problematic, and realigning them is sometimes required on site after installation. Also, the cost of their purchase and fitting in the factory can be high. The integrated dog bolt in ERA’s new patio door lock
HAVING THE TOOLS TO SUCCEED
solution does away with all of these problems, and is considerably more costeffective when the overall product cost, including manufacturing labour and adjustments on site, are taken into account.
whose extended lever is designed to accommodate reduced operating forces. This ensures it is easier to operate by the elderly or infirm, making compliance with Approved Document M simpler.
A twelve point lock version of the new patio door solution featuring the new dog bolt interlock means it can be used as part of a complete door to achieve compliance with PAS24 2016. In addition, it is designed to achieve both Approved Document Q and Document M, and is TS007 compliant.
The new patio door lock solution can be used as part of ERA’s ‘Total Security Guarantee’, the most comprehensive guarantee on the market, which provides fabricators and installers with a valuable selling tool at no extra cost. Once a property is protected by ERA’s high security hardware, the company guarantees to replace the homeowner’s damaged window or door and pay out a cheque for £5,000, in the unlikely event that their security is compromised.
The new solution is compatible with both of ERA’s Euro Cylinder and Invincible Cylinder, and since the Invincible 3 star-accredited cylinder is the most cost-effective solution on the market, this is a great differentiator for fabricators and installers. It is ideally used with the Fab&Fix Pembroke handle,
For more information visit www.eraeverywhere.com or contact ERA’s sales team on 01922 490 000 or email info@eraeverywhere.com. READER ENQUIRY NO: 1018/0059
CARL F GROUPCO SUPPLIES VENT SOLUTION TO SUPPORT SCOTTISH REGS Ventilation products are established lines in distributor Carl F Groupco’s hardware catalogue and the company provides a wide ranging product portfolio that meets comprehensive requirements and regulations. In line with this philosophy, the 5000EQA from the Glazpart Link Vent range of plastic injection moulded trickle ventilators was added to the company’s suite of solutions: the vent is a high performance product that meets stringent building standards requirements, including Scottish Building Regulations. The 5000EQA, which was incorporated into Carl F Groupco’s ventilation solutions in
March this year, offers one of the highest decibel ratings for non-acoustic vents and a capability of achieving higher performance, and improved EQA, on smaller vents. With a dedicated distribution centre in Cumbernauld, Scotland is an important market for Carl F Groupco and the ability to meet local regs was a key part of the appeal of Glazpart’s ventilator range. Commenting on the importance of addressing country specific standards, John Mitchell, Carl F Groupco’s Technical Manager said: “At Carl F Groupco we are focussed on making life easier for our customers: we like to take the pain out of hardware purchasing. As part of this ethos, we ensure that our products meet local standards –Glazpart’s 5000EQA is an excellent example of this as it supports The Building (Scotland) Regulations, which increased the required ventilation (EQA) for habitable rooms.” Other ventilation solutions offered by Carl F Groupco include slot, frame and acoustic vents from leading manufacturers.
The 5000EQA ventilator from Glazpart, supplied by Carl F Groupco, meets stringent building standards including Scottish regulations
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Tel: 01733 393330 - www.carlfgroupco.co.uk READER ENQUIRY NO: 1018/0060
Window Ware’s Key Accounts Manager Karl Williamson explains Window Ware’s commitment to tools and the difference air-tools can make to your production and your workforce. With a name like Window Ware, businesses who don’t work with us would be forgiven for thinking that we specialise solely in window hardware. In actual fact, we offer everything a fabrication business could possibly need bar the profiles themselves. Not only is roughly 60% of our output made up of door hardware but we see sizable demand for our range of factory tools, fixings and consumables. Our commitment to the latter was confirmed when the renowned tool brand Xpert joined the Window Ware family and we became the sole distributor. Not only did the partnership bring a whole new range of products to Window Ware’s offering, it meant customers could get their air tools and hand tools from the same place as their window and door hardware – helping to simplify their supply chain and give them the added benefit of our renowned rapid turnarounds. Just as we aim to deliver the difference with window and door hardware, our goal for our tool range is to help fabricators work smarter,
safer and faster whilst ultimately improving productivity and the quality of the finished product. Take our air tools for example, they are tried and tested to ensure they can help you achieve the best results. Whilst some fabricators opt for electric tools, pneumatic tools like air drills are lighter, providing greater comfort and reducing operator fatigue - they are quieter too which dramatically decreases the risk of noise-induced hearing damage. Our Xpert air drills operate at just 82 decibels (db) – a little bit louder than your average telephone dial tone. When you compare this to your average electric drill which operates at 90, even 100 decibels, it’s a massive difference, especially when you consider noise doubles with every three decibels. A drill operating at 90db is almost six times louder, resulting in a recommended exposure time of just 15-30 minutes compared to well-over eight hours for the Xpert range. As well as helping to keep fabricators working safer, we also strive to keep them productive. With our diverse range of essential machinery spares, a generous inventory and nextday delivery 97 times out of 100, we ensure fabricators can quickly source and replace or fix
any broken parts vital to production, with the minimum downtime and reduced impact on the business. For fabricators, that means fewer missed deadlines, reduced stock shortages and improved reliability, which is critical to retaining customers and winning new business in this competitive industry. The Xpert range is backed up by a broad choice of fixings, glazing tools and consumables – all extensively tested to make sure they deliver the best possible performance for you or your trade customers. We work incredibly hard to ensure we can provide the seamless supply fabrication businesses need, whether it’s handles, cylinders, air drills or moon knives, we can eliminate supply issues, keep production running and deliver ontime and in full the very next working day. If you are looking to enhance your production visit www.xperttools.co.uk or your supply chain call Window Ware on 01234 242724 or visit www.windowware.co.uk. READER ENQUIRY NO: 1018/0061
Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk October 2018 | www.glassnews.co.uk
CONSERVATORIES
The UK’s Leading Glass & Glazing Newspaper
CONSERVATORY OUTLET EXPANDS ITS PRESENCE IN SCOTLAND Aberdeen’s renowned home improvement company, Bon Accord Glass, has joined the Conservatory Outlet Network of retailers. The move is part of the company’s strategic plan to strengthen its position as the leading installer within the North East of Scotland. Originally established in 1974 as a glazier, Bon Accord Glass has continued to grow over the past 40 years to become a house-hold name across the region, offering a one-stop-shop for home improvements to its customers. The move to Conservatory Outlet as its key supplier will see Bon Accord Glass, spearheaded by Directors Martin Allan & Colin Kinghorn, now offering the extensive range of Conservatory Outlet products to an exclusive patch of approx. 230,000 chimney pots across Aberdeenshire and beyond. Operating in the top 1% of UK Fabricators (Insight Data), Conservatory Outlet provides its network of retailers with dedicated sales and marketing support to ensure a constant supply of retail enquires for UPVC & aluminium windows, doors and living spaces. As the network’s newest member, Bon Accord Glass will kick start its welcome with a brand-new website and be the first to receive its latest suite of newly-launched brochures. Also planned are an enhanced PPC and multi-channel digital campaign, a series of retail videos
and significant investment & updates to the Riverside Drive showroom. Martin Allan, Director at Bon Accord Glass, explains: “We’re delighted to be working with Greg, Mick and the team at Conservatory Outlet. Their network business model means we’ll receive not only lead generation and marketing support, but also direct access to a wealth of knowledge and experience from the other retailers within the network, which we’re certain will be invaluable to the growth and development of our business.” “We wanted a supply partner that could truly help us grow, and we believe that
Conservatory Outlet is best placed to do this. We’re really looking forward to seeing what the remainder of 2018 has in store.” Bon Accord Glass will now operate as the third Scottish retailer in the Conservatory Outlet Network, with its trading name and morals continuing to reflect the ancient motto of Aberdeen, ‘Good will; good fellowship’. Conservatory Outlet Managing Director Michael Giscombe, adds: “We’re thrilled to welcome Bon Accord Glass to the Conservatory Outlet family. It’s been clear since the start of our dealings with Martin & Colin that both our businesses have a shared set of values and a real passion for growth. Andy Miller, Business Development Director at Conservatory Outlet concludes: “The company’s experience, passion, and integrity means they’re certain to be an extremely valuable asset to our network. “We’re always in pursuit of our ultimate goal for full national network coverage, and our latest union with Bon Accord Glass means we’re another step closer to cementing our presence north of the Scottish border”. READER ENQUIRY NO: 1018/0062
Michael Giscombe, Colin Kinghorn, Martin Allen, Andy Miller
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GGF
TRADE NEWS
BIG SEPTEMBER AS GGF
SHINES LIGHT ON THE FUTURE In September, the Glass and Glazing Federation (GGF) had one of its biggest ever months as it announced several important developments that further strengthens its position as the leading trade body in the industry. At Members’ Day, the Federation announced that Kevin Buckley is now permanent GGF Group Chief Executive, released its Annual Report and Accounts to show its financial stability, revealed that a record 54 companies have joined the GGF this year and launched its new training programme for the industry. Around 100 delegates attended an enjoyable and informative day as the GGF hosted its Annual Members’ Day at The National Conference Centre in Solihull on 12 September. The announcement of Kevin Buckley’s appointment confirms the stability and long term commitment of the GGF Board to ensure the Federation moves forward in the right direction with an experienced leader heading up the organisation. With close to thirty years’ senior management experience, Kevin has been instrumental in growing and developing international companies such as technology and telecoms giant NEC and in various strategic and leadership roles with diverse organisations such as Hertfordshire Local Authorities and university start-ups. Kevin aims to use his considerable expertise in business development and transformational management for the GGF’s advantage. During Members’ Day, the Federation held its Annual General Meeting (AGM) where the GGF Annual Report and Accounts were released and approved by Members.
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It’s 13 million and counting! FENSA is pleased to announce that long term FENSA Member, DG Solutions has been recognised for successfully completing the 13 millionth installation through the FENSA self-certification scheme for replacement doors and windows. Upon receiving the certificate, Thomas Ward Business Manager of DG Solutions commented, “It was marvellous to hear the news that we had processed the 13 millionth FENSA registration. This accolade is just the icing on the cake following a lot of hard work in the restructuring of our business model and product offering, which we hope will move the company to the next level.”
Kevin Buckley
members, as well as the outstanding technical, marketing and political work the Federation carried out in 2017, whilst the accounts section once again showed the considerable financial stability of the organisation. On Members’ Day, the subject of training came up several times and the GGF was delighted to announce the launch of two new training programmes for installers and surveyors with a particular focus on quality delivery. Recognising this, the GGF felt it essential for training solutions to be in place to provide both GGF Members and non-members the opportunity to enhance their skills on the quality of workmanship and finish. The two new training programmes are aimed at glazing professionals who already have some experience in the sector and wish to hone their skills with a particular focus on quality delivery. The initial training courses run from early October to December. More details and online booking can be found on the GGF’s website www.ggf.org.uk. It was a huge September for the GGF but following the recent announcements the future is looking brighter than ever for all connected to the industry’s main trade body.
The Report covered activity and performance of the Federation for the year ending 31st December 2017 - a landmark year that saw the GGF celebrate its 40th anniversary but also showed the changes the GGF made in terms of new structure and long term plans for the future. The Report highlighted the GGF’s increased support for consumer facing
DG SOLUTIONS MAKES IT 13 MILLION FOR FENSA
DG Solutions has been a FENSA Installer since 2012 with years of experience in the replacement window and door industry. They have built a strong reputation within the glazing industry, not only through their excellent customer service, but by also offering an extensive range of products and services. Anda Gregory, Managing Director of FENSA commented, “I was delighted to meet DG Solutions and award our special Certificate of Achievement for carrying out the 13 millionth installation in FENSA’s history. It is recognition of the great work that both DG Solutions and FENSA do to ensure homeowners have their windows legally installed to high professional standards.” Thirteen million installations over sixteen years shows the success of the FENSA
Competent Person Scheme and the ability of FENSA Members to self-certify their work against Building Regulations. Chris Beedel, Director of Membership added, “This achievement highlights how successful the scheme has become in a relatively short period of time. It also shows the coverage and trust in the FENSA Brand and the loyalty of FENSA Members. We have 6000 installer companies who clearly want to maintain high industry standards by ensuring their homeowners have legally and professionally installed windows and doors.” Thomas Ward explained that his company is now using FENSA to even greater benefit. “We are now starting to take greater advantage of the free BFRC (British Fenestration Rating Council) opt-in for FENSA members, meaning we can use our manufacturers’ energy rated products and brand them as our own rated products. I have no doubt this will give us a further edge in the market place.” To find out more about FENSA and its self-certification scheme please visit https:// www.fensa.org.uk/ READER ENQUIRY NO: 1018/0065
SPOT THE SWISSPACER LORRY! Following large investment in its UK Hub in Milton Keynes, SWISSPACER has recently upgraded its delivery vehicles with new branded livery. The new livery, in unmissable SWISSPACER orange, will make deliveries of warm edge solutions across the length and breath of the UK. John Cooper, Commercial Director at SWISSPACER comments: “The new lorry livery is just the latest in a series of SWISSPACER’s UK investments, and complements our new Hub with meeting spaces, warehouse and offices.
READER ENQUIRY NO: 1018/0064
Anda Gregory, Managing Director of FENSA, with Bill Nash of DG Solutions
“SWISSPACER will now stand out even more, and the ‘Edge of Tomorrow’ messaging is now impossible to miss!”
SWISSPACER has invested in new livery. Pictured is Agnieszka Wronska, responsible for Sales at SWISSPACER UK
SWISSPACER supplies direct customers and approved stockists with thousands of metres of warm edge spacer bar a year, available in 19 widths and 17 colours, as well as a heritage Georgian bar option. To find out more, visit www.swisspacer.com or call John Cooper on 01908 335190 and follow @swisspacer on Twitter. READER ENQUIRY NO: 1018/0066
October 2018 | www.glassnews.co.uk
1018/0067
BRING ADDED VALUE TO YOUR RETAIL SALES
Here’s how! REDUCE AND EVEN REMOVE THE NEED FOR REMEDIAL WORK!
Casement Windows
Tilt and Turn Windows
Single and French Residential Doors
Composite Doors
Single and French Residential Doors
Composite Doors
10 Years Mechanical Warranty on:
10 Years Mechanical Warranty on:
10 Years Mechanical Warranty on:
10 Years Mechanical Warranty on:
Lifetime Coating Warranty on:
Lifetime Coating Warranty on:
• Friction Stays
• Tilt and Turn Mechanisms
• Door Locks
• Door Locks
• Cylinders
• Cylinders
• Tilt and Turn Hinges
• Door Handles
• Door Handles
• Marine Grade Stainless Steel Gold and Chrome Door Handles
• Marine Grade Stainless Steel Gold and Chrome Door Handles
• Tilt and Turn Handles
• Pro Secure Door Hinges
• Composite Door Hinges
• Marine Grade Stainless Steel Gold and Chrome Letter Plates
• Marine Grade Stainless Steel Gold and Chrome Letter Plates
• Window Handles • Sentinel Easy Fit Locking Mechanisms
SECURE MORE SALES!
the barrel. d soft grip. colour on ing coloure Printed 1 and match t ballpen. Chrome trim translucen th ur wi l nto rre Co ba ference: ent finish Product Re th transluc n action wi Push butto ack 10mm ea: 60 x Bl ar r: int lou Pr co Ink long s: 141mm Dimension n ee lour: Gr Product Co 520MB 29 f: re r Ou
• Bespoke Sales Folder
• Re-Branding
To complement every retail sales lead a bespoke sales folder outlining all the products is available together with details of each associated warranty option.
Ever wondered where to go in today’s market, speak to us on re-branding we would be delighted to help you design a makeover.
2769 Tel 0800 014 pproved.com sales@pip-a
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• Training Whilst you are obviously the experts in sales, we would be more than happy to assist you with any training and/ or product knowledge regarding the warranties available to you and your sales teams. The warranties are an added benefit and are at no cost to you, so why not let us help you?
• Friendly and approachable company (family business) • Automated technologies • Fully Barcoded factory for accountability and performance • Industry leading warranty registration scheme • 5 Day lead times on standard windows and doors
COLOUR IS KING!
• We have the broadest selection of colour options available, and what’s more, we have a brand new bespoke foiled window factory, to meet all of your needs • On target to achieve 5,175 frames per week
COLOURS
THE CUSTOM DEMANDER COLOUR S !
• Nationwide deliveries with our own fleet of vehicles (reliability) • 100% quality control (guaranteed quality) • Dedicated customer services department (efficiency) • Embracing 5S operation system • Fabricator training school
Rosewood both sides*
Golden Oak both sides*
Anthracite Grey both sides*
Cream foiled both sides*
White foiled both sides*
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Irish Oak both sides*
Smooth Cream through colour*
Blue
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• Evolution Satellite computer pricing package (efficiency)
Bespoke Colour Options
Rosewood on White*
Golden Oak on White*
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Silver Grey
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Grey
Dark Red
0800 014 2769 sales@pearlwindows.co.uk www.pearlwindows.co.uk
Be part of our family and discover your Signature style! 1018/0071
Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms and conditions together with adhering to the maintenance guidelines apply at all times, please see your operation and maintenance guide for more information).
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
SENIOR SEES SOAR IN DEMAND FOR ITS ALI DOORS AND WINDOWS Following the launch of its new superslim Ali VU aluminium window at the beginning of the year, Senior Architectural Systems has reported a significant increase in the number of new trade accounts being set up as more and more contractors take advantage of the company’s new residential product offering. In the period from January to June 2018, Senior has signed up 20 new companies working in the domestic sector across the UK, helping to generate approximately £1m in sales for its new customer base who have chosen to ‘ask for Ali’. With a long-standing and successful track record of working in the commercial sector, Senior’s expansion into the domestic residential market has seen the company use its renowned manufacturing expertise to create Ali VU, a slim line high performance aluminium window, and the Ali FOLD range of aluminium bi-folds and patio doors. Specifically designed to be both easy to fabricate and install, the new Ali range is also proving to be a popular choice with homeowners who are looking for a thermally-efficient and attractive alternative to UPVC and timber windows and doors. As well as being impressed with the high quality and high performance of the product range, trade customers have also been keen to take advantage of the wide range of benefits available to registered account holders, including technical advice, PR and marketing support, and access to exclusive sales resources such as Senior’s new Signature colour swatch book. To further support the new Ali range, Senior has also invested in a dedicated marketing campaign to raise awareness
SAPA SELECTION SHINES ON BARRATT LONDON SCHEME IN NW9 A sought after residential development by one of the country’s biggest developers, on-going in North-west London, has made elegant and expressive use of a selection of door and window solutions from Sapa, part of the Hydro Group. of both its products and service offering, resulting in an increase in followers on social media as more customers take advantage of being able to showcase their work to a wider audience. Commenting, Senior’s sales director James Keeling-Heane said; “We are delighted that the launch of our Ali windows and doors has been so successful and to have so many new customers join our team. The feedback that we have received has been really positive and this has been reflected in the new orders placed and the £1m new sales that we have helped our customers secure. We have a great product offering and have invested heavily in our in-house resources to be able to offer short-leads times, guaranteed delivery dates and cost-effective powder coating options so that we can uphold our motto of giving our customers what they want, when they want it. Our work in the commercial sector continues to go from strength to strength but moving into the domestic market marks a very exciting time for Senior and it’s great to have so many new companies on board to make the journey with us.” For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.
READER ENQUIRY NO: 1018/0068
Barratt London’s Hendon Waterside development in Tyre Way, NW9 is already into its third phase, having created a series of apartment buildings which have proved extremely popular with home purchasers, achieving sales rates that exceeded initial predictions. A key element to the design of the properties, by acclaimed architectural practice Allies and Morrison, is the glazing package, offering sleek lines, robust security and excellent thermal performance. This was supplied by Ravenworth, a leading member of Sapa’s national fabricator network, based in Essex and active in new build work across the South-East of the country. The systems installed by Ravenworth’s operatives during frequent spells on site including DF Si windows, Elegance 52 curtain walling and DF doors. Chris Webb, a Director of Ravenworth, commented: “As part of the assistance we received from Sapa in winning Phase II of the West Hendon project, the company provided us with all the data and guidance necessary to obtain our own Secured by Design certification on the systems. “On building E2, for instance we installed main entrance screens using the Elegance 52 curtain walling system. Then for the individual apartments across the 25 floors, we installed 150 Confort four-piece sliding patio doors opening onto the balconies, and 290 Dualsecure residential doors, as well as the DF Si Tilt and Turn windows. There were similar quantities supplied for the other three apartment buildings, while overall the project progressed very well and
we have now tendered for Phase III; again based on Sapa’s products.” Allies and Morrison Architects’ vision was to build on the already successful regeneration of the surrounding area, and create a thriving, cohesive and sustainable neighbourhood where people will want to live and stay. Hendrik Heyns, a Partner at Allies and Morrison Architects stated: "Architecture that integrates seamlessly with the surrounding context of the Welsh Harp and abundant parkland will create a highly enjoyable place to live, allowing you to make use of these enviable natural assets. Furthermore, the geography and ecology of West Hendon make it an ideal site for a new residential community." Located adjacent to the Welsh Harp Reservoir, Hendon Waterside has earned the prestigious Built for Life commendation, a government-endorsed accolade for welldesigned homes and a recognised industry seal of approval. It will eventually extend to 2,000 residential properties including one, two and three bedroom homes. Sapa is part of the Hydro Group, a world leader in aluminium solutions that also encompasses sister brands Technal and Wicona. Through its globally renowned Sapa Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations. READER ENQUIRY NO: 1018/0069
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October 2018 | www.glassnews.co.uk
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WICONA ADDS TO THE MODERN UTOPIA OF KIRKSTALL FORGE
“At this flagship office development, CEG has pushed the benchmark in terms of design, quality, flexibility and efficiency. It offers 110,000 square foot of commercial space and has achieved an EPC A and BREEAM Excellent rating.” batch controlled in order to ensure the highest standard. In addition, WICONA also provided bespoke feature caps around the columns of the buildings and the floor slabs.
WICONA recently provided its curtain walling, WICTEC 50SG, with bespoke feature caps, to Number One Kirkstall Forge, an ambitious regeneration development outside Leeds city centre. Working alongside CEG, Wates Construction and Glassolutions, the floor to ceiling glazing creates a modern, light filled work environment. The stunning location of Kirkstall Forge benefits from views of the surrounding valley and the River Aire, which runs
through the heart of the site. CEG is leading the development of the 57 acre, £400million Kirkstall Forge scheme, which is set to become home to a thriving mixed-use community in a unique wooded, riverside setting. Ultimately it will comprise of 1,050 new homes, 300,000 square foot of offices and 100,000 square foot of retail, leisure and community space. At this flagship office development, CEG has pushed the benchmark in terms of design, quality, flexibility and efficiency. It offers 110,000 square foot of commercial space and has achieved an EPC A and BREEAM Excellent rating. WICONA’s WICTEC 50SG stick system curtain walling offers a wide selection of profiles, which allows economic adaptation to structure requirements, whilst having an overall filigree-style appearance. The chosen finish was a bronze anodized coating, a material that was selected for its natural looking finish and significant colour, which is intended to be reflective of the site’s industrial heritage. The billet material was also
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Wates Construction, the contractor for the project, explained that they had worked with WICONA before on the Haribo factory re-development, and have been impressed by the products. Quality and workmanship were key requirements of this particular project, so the WICONA brand was an excellent fit. CEG became responsible for the site in 2007, but have spent the last ten years on demolition, site clearance and infrastructure works. Their vision is clear; Kirkstall Forge will aim to demonstrate an ideal mix of city and country, with green spaces and open and light-filled offices. For the construction of these buildings, WICONA’s high quality curtain walling was a perfect match. Tony Armstrong, Regional Head of Construction at CEG said: “The high quality anodised aluminium cruciform cladding and glazing design is an essential part of Number One Kirkstall Forge which delivers a unique façade on the building that maximises the natural varying light and weather conditions in this wooded, riverside valley setting.” For more information, please visit www.wicona.com. READER ENQUIRY NO: 1018/0072
GGF MEMBERS DAY A ROARING SUCCESS Almost 100 delegates attended an enjoyable and informative day at as the GGF hosted its Annual Members’ Day at The National Motorcycle Museum in Solihull. The exclusive Members event hosted by GGF President, John Agnew, opened on a sombre note, as the Federation paid tribute to Maurice Anders of T A Anders Co. Ltd, a Founder Member of the Federation. The programme then opened with a business review by Kevin Buckley, GGF Group Chief Executive who highlighted the GGF’s work on the political, technical and training side as well as revealing that the GGF has recruited a record 54 companies into the membership this year. Kevin then held the formal Annual General Meeting with the Federation’s 2017 accounts approved and the GGF’s bankers and auditors re-elected by the Members present. Delegates then heard presentations by keynote speakers from the very different fields. Broadcaster and journalist, Declan Curry gave his take on the political and economic landscape ahead of Brexit and Steve Wycherley, Management Coach and Director of The Continuum, showed why good motivated employees matter are critical to business success and highlighting how companies should focus on keeping their best talent. The GGF staff presented on the industry’s most topical issues with Russell Day, Director of Home Improvements providing a highly informative presentation on the impact the Grenfell Tower fire has had on the industry and how it will shape future regulation of fire safety. Anda Gregory, Managing Director, GGF Commercial, presented on the progress and planning of the GGF’s commercial subsidiaries following her appointment earlier this year. During Anda’s speech, DG Solutions (GGF and FENSA Member) were congratulated for installing the 13 millionth installation registered through FENSA – the industry’s largest competent persons scheme for the installation of windows and doors in England and Wales. Training was a subject that came up several times throughout the course of the day and Richard Hearn, GGF Head of Membership and Training, conveyed his plans for the GGF’s training programme, which kicks off on 9th October at the GGF offices with a two day installation course followed by a surveying course on the 25th October also at the GGF Offices. John Agnew, GGF President, introduced the Members of the GGF Board before informing the audience governance of the GGF Board and mapped out the plans to review the composition of the GGF Board. Kevin Buckley, Group Chief Executive then joined John on stage, to take questions from Members in the Open Forum session which covered topics such as the GGF Board, Insulating Glass Units and the issue of Glass shortages which that some Members are currently experiencing.
Declan Curry GGF Members Day MC
The afternoon was a less serious affair as Members enjoyed lunch and then three Members received well deserved awards. Firstly, Founder Member, Holdens Supaseal received an award to mark their 50 years of outstanding service to the industry. GLASS Charter (the GGF’s health and safety merit scheme), certificates were awarded to Slimline Glazing who achieved Bronze Level and to The Window Company Contracts Ltd, who are the first company ever to achieve Gold Level in the GLASS Charter. To round the day off, the GGF held a fun quiz to test Members knowledge of the GGF staff. The winner of the bottle of bubbly and congratulations went to Irene Smith of REHAU. In summing up the successful day for the GGF, John Agnew, GGF President commented “It was a superb day, with a great balance of topical presentations from our expert speakers. I was delighted to meet and receive positive feedback from so many Members. The day also provided the perfect platform for the GGF to set the record straight in relations to recent media speculation and to clearly show that the GGF Board and staff are united in acting in the interests of Members.” Kevin Buckley added, “It was great to meet Members, hear their concerns and to assure them the GGF is the key trade body to support their business. My thanks go to all the GGF Staff, Members, guests and our sponsors who made Members’ Day a truly excellent event.” The presentations from the day are available for all Members to download from the GGF website Members’ Area. For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com.
John Agnew GGF President Members Day 2018 READER ENQUIRY NO: 1018/0073
October 2018 | www.glassnews.co.uk
1018/0074
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DEKKO CELEBRATES SUCCESSFUL BELGIUM BUSINESS TRIP WITH 60 CUSTOMERS Continuing their overriding commitment to going above and beyond for their customers, trailblazing premium fabricator Dekko Window Systems recently took 60 of their installer customers on a trip to Belgium. The three-day trip took Dekko customers including Emerald Windows, Keswick Superglaze and McDermott Windows on a guided tour of the global headquarters of both Deceuninck and Reynaers. The group was able to go behind the scenes at both systems houses exploring the technology that helps shape both Dekko’s seamless Infinity uPVC collection and their luxury Räum aluminium range. “We wanted to take our customers to Belgium to not only reward their hard work and success but to give them the inside track directly from two of the industry’s leading designers and extruders,” comments Kurt Greatrex, Sales Director at Dekko. “We are really pleased with the trip’s success and the positive
Dekko at Reynears, Belgium
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response we received from our customers and we thank both Deceuninck and Reynaers for their hospitality. “We’re incredibly fortunate to have some fantastic customers across the country and incredibly strong partnerships. We have only been able to achieve is through a commitment to providing our customers with absolutely everything they need from cutting-edge products that meet the premium demands of the market to comprehensive service and support, whether it’s our premium marketing package, our full technical assistance or events and trips like this.” Following on from the success of The Glazing Summit which Dekko sponsored, the event also featured a marketing masterclass from Andrew Scott, the Summit’s organiser and Managing Director of Dekko’s marketing partners Purplex. Brian Robinson, Managing Director of Keswick Superglaze (Dekko’s very first customer) saw great value from the Belgium trip: “We had a fantastic time in Belgium with Dekko getting a real insight into the origins of our product lines and the new developments that are coming on the horizon. We really want to thank Dekko for this great opportunity
and the fantastic range of events they put on for us such as the factory tours and marketing seminar which will undoubtedly help us greatly.” Stephen and Emma McDermott, owners of Blackburn based McDermott Windows, particularly enjoyed learning more about the history and detail that goes into every Deceuninck window. Stephen commented: “Our customers are really impressed when they know you have travelled to Belgium to learn more about where our products originate from - even the simple white window has a tale behind it! Big thanks to everyone involved, including Emma and Isobel who did a great job organising us all.” “A big thank you to Gary, Kurt and the Dekko team for this fun and informative trip,” adds Martin Brett, Managing Director of Emerald Windows. “We had a brilliant time learning more about both Deceuninck’s and Reynaers’ operations and seeing a number of new ideas which could have great applications for installers like us to improve the customer experience.” For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 1018/0076
ALUMINIUM GLAZING INSTALLATION ACADEMY NOW OPEN Jack Aluminium System’s JCW Curtain Walling has been used to create AluFoldDirect’s new Aluminium Glazing Installation Academy at its Blackburn HQ. Offering free courses to installers, the new Aluminium Glazing Installation Academy includes the option to learn best-practice fitting of Jack Aluminium products. Run by AluFoldDirect’s in-house installation expert Paul, the academy gives AluFoldDirect’s customers the chance to learn how to fit Jack Aluminium’s TD68 Thermal, Commercial Door and JCW Curtain Walling systems in a full-sized rig. Training courses are free and bespoke to individual company requirements.
Craig Miller, Managing Director at AluFoldDirect says: “The academy has been launched to help installers upskill on aluminium, be confident to take on larger projects and make the most of the buoyant aluminium market. “The hands-on training academy has been built at our manufacturing facility in Blackburn. Customers are invited to come and get free installation training on Everything Aluminium, including our commercial glazing range. Customers learn how commercial doors are manufactured and installed and see how curtain walling is built, what brackets are needed and learn how to fix them in full-size rigs.
Jack Aluminium’s JCW Curtain Walling was also the perfect product for separating the academy from the rest of the factory.” Jack Aluminium’s TD68 Thermal, Commercial Door, JD47 Non-thermal Shopfront and JCW Curtain Walling systems also feature in the AluFoldDirect Aluminium Glazing Design Centre. Ash Pearson, Sales Manager at Jack Aluminium adds: “AluFoldDirect is a very forward-thinking company and this new academy will help to resolve the massive skills gap that we have in the glazing industry.” Tel: 024 7646 7449 www.jackaluminium.co.uk READER ENQUIRY NO: 1018/0077
MORLEY PITCHES IN TO SUPPORT RUGBY CLUB Morley Glass & Glazing’s continued sponsorship of a Yorkshire rugby club has allowed it to complete some desperately needed improvement work to its pitches. Moortown Rugby Union Football Club, which is currently home to four senior teams, ten junior teams and three female teams making it one of the biggest clubs in Yorkshire, has been able to repair holes, remove stones and other debris, create drains and sow new grass. Morley Glass & Glazing has also sponsored uniforms for the club’s 1st XV team. Ian Short, Morley managing director, commented: “I’m very proud of how synonymous Morley has become with supporting grass root sports and generally supporting worthy causes in our area. We’re very happy to see how pro-active Moortown has been in investing in
Moortown Rugby club’s 1st XV team in their 2018-19 away match strips, sponsored by Morley Glass & Glazing
its pitches to ensure teams of all ages can continue to train and play for years to come.” Carl Thewlis-Johns, club chairman for Moortown RUFC, said: “Thanks to Morley’s sponsorship we have been able to continually build our club and provide our players with much needed equipment and support. With our everincreasing size, sponsorships are invaluable to us. Morley’s continued support has been massive for us this year and
with it we have high hopes of promotion again next season!” Moortown rugby club made history in 2017, with all three senior sides securing promotion having won every game in their respective leagues. It also recently fielded a veterans’ team made up of the club’s golden oldies who were delighted to be back out on the field again. READER ENQUIRY NO: 1018/0078
October 2018 | www.glassnews.co.uk
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SAFE
BUILDING PRODUCTS DEMAND TO RISE WITH LAUNCH OF NEW £1BN SME HOUSING DEVELOPMENT FUND
The RENOLIT EXOFOL Professional Cleaner helps against stubborn dirt.
Barclays, in partnership with Housing England and the Ministry of Housing, have announced they will be providing £1bn of funding to help stimulate the building of new homes across England.
CLEANER Cramlington, 01 September 2018 – A new professional cleaner has been launched for use on profiles laminated with RENOLIT EXOFOL Exterior films. Construction dirt, adhesive residue, and stubborn marks can all quickly contribute to extensive contamination. Whereas homeowners are recommended that warm soapy water and a soft sponge is usually all that is needed to keep window frames looking pristine, after fabrication or installation additional support may be needed. In such cases you need the new RENOLIT EXOFOL Professional Cleaner, available in the UK to the window trade, directly from RENOLIT Cramlington Ltd. RENOLIT, the world leading film specialist has developed the characteristics of their own cleaner to be specifically aligned with the properties of its RENOLIT EXOFOL exterior products. So you
can be assured that it is safe to use and will achieve brilliant results.
ONLY WITH COMPATIBLE INGREDIENTS The new cleaning product was intensely tested for long-term effects and substance interactions. “RENOLIT also monitors the usability and compatibility of the cleaner which is not possible for the large number of other commercially available products” Tatian Priewe emphasises. The head of application technology at RENOLIT EXTERIOR continues to point out “the specific properties of acrylic surfaces are not always compatible with many cleaning agents such as solvents and some
other chemicals”. For Stefan Friedrich, head of RENOLIT’s Exterior Business Unit, reliability is therefore, clearly the focus: “We want to offer our customers the greatest possible safety in this field, and have complete confidence with our new cleaner.” The RENOLIT EXOFOL Professional Cleaner is supplied in one-litre cans, which are sold individually or in packs of 10, is distributed in the UK by Adhesive Solutions Ltd at www. profilewrappingsolutions.co.uk, or phone 01422 524023. For further product information go to www.renolit.com/exterior READER ENQUIRY NO: 1018/0080
FENSA APPOINTS SPECIALISTS TO EXPLORE THE GREY MARKET FENSA, the largest and longest established Competent Person Scheme (CPS) within the replacement window and door industry, is pleased to announce that it has appointed CMDi –built environment brand specialists, to explore the ‘grey’ market. The scale and form of the ‘grey’ market is one the construction industry’s great unknowns but it is a recurring issue for many installers who are doing everything by the book only to find there are “competitors” who are winning
business but are not operating legally or ethically. FENSA’s role is to enable member companies to self-certify compliance under the Building Regulations, without the need for a separate assessment from Building Control. In the past few years FENSA has been made aware of companies not registering window or door installations and in some cases installing windows that are not complying with Building Regulations. FENSA’s Managing Director, Anda Gregory, commented: “As the market leader, FENSA has a responsibility to ensure that our brand is well positioned to clearly communicate the role FENSA plays, not only to build value for our members, but to provide protection for homeowners. We have appointed CMDi to work with us as long-term partners to carry out a robust programme of research to establish the size and nature of the grey market.” Managing Director of CMDi, Dianne Lucas, said “We are looking forward
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to working with FENSA as it has a vital role to play in the industry. CMDi has a unique blend of sector focused business strategies including research, brand positioning and communications delivery.” CMDI’s initial task will be to establish the issues affecting the industry through extensive industry and consumer research. From there, the consultants will work on brand and communications strategies to further strengthen FENSA’s market leading position to ensure it meets the current and long term challenges facing by the industry.
The funding, which will come in the form of ‘competitivelypriced’ loans between £5m and £100m, is specifically earmarked to support SME housebuilders and developers. As long as they can demonstrate ‘the necessary experience and track record’ to complete projects, they can draw from the fund to build homes for rent or sale as well as social housing, retirement accommodation and properties for the private rented sector. It forms part of the Government’s ‘Housing Delivery Fund’, set up to better support SMEs and ultimately deliver greater diversity to the UK housing market. The new fund is the next stage in the Government’s pledge to build on average 300,000 new homes every year by the mid-2020s. “With the Ministry of Housing reporting that two-thirds of all new homes are built by the 10 major housebuilders, the news of extra financial support will undoubtedly be welcomed by smaller developers and housebuilders,” comments Jade Greenhow, Operations Director at Insight Data. “This funding, along with the Land Release Fund – which provides local councils with funding to re-purpose dormant, councilowned land for housing, creates real scope for SME developers to dent the market share of the big, national housebuilders. “This is of course really exciting news for the building products
and fenestration industries too with the fresh demand this funding will create. If they haven’t already, now is the time for installers, fabricators and product manufacturers to invest in their marketing to ensure they are the first to be called when this funding is distributed, and projects begin. We work with businesses across the industry providing marketing services and real-time data, so they can effectively communicate with and promote their business to housebuilders, main contractors and even architects nationwide.” Through their accurate, industry-specific data and market intelligence, Insight Data helps businesses across every sector to effectively target potential customers. As part of Insight’s five key databases, the firm holds up-to-date contact details and business information for housebuilders and main contractors – making up their nationwide ‘Construction File’. Insight’s real-time data is accessed through their online portal Salestracker, which combines a live prospect database of over 60,000 potential customers, a powerful CRM system and an emailmarketing platform. In addition to email marketing, Insight Data creates and manages direct-mail campaigns which can focus on a highly-targeted regional data set or even a nationwide audience. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 1018/0082
For further information go to: www.fensa.org.uk or for further information generated by the GGF please visit www.ggg.org.uk. READER ENQUIRY NO: 1018/0081
October 2018 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
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GLASGOW PIGS WAS AN ABSOLUTE BLAST! CONSERVATORY Anyone that turned up on 6 September 2018 in Glasgow could not have predicted what was going to happen at the second annual PIGS bash. With more than double the numbers booked in compared to the first event in 2017, not-for-profit network People in Glazing Society organiser Sarah Ball from Balls2 Marketing, was hoping for a good turnout. She needn’t have worried because more than 60 people braved the rain and hail, to make this one of the most memorable PIGS parties ever. “Our new venue, the Penthouse at Saint Judes was great, and the bar staff looked after us brilliantly,” says Sarah. “The drinks flowed and at around 10pm the evening took an unexpected turn with Kirk Maxwell from Scotplas organising
Karaoke in the bar. “It went down a storm and we were still singing as the bar closed at midnight, a full hour after the official closing time for PIGS. It was an absolute blast!” Sunil Patel. From Unique Window systems, travelled from Leicester with two colleagues to support the event. “It is the best yet,” he told Sarah and pledged continued support for the industry network. Sponsorship is vital for the success of PIGS. All money is put behind the bar and used to get the party started. The generous sponsorship in Glasgow meant all the food and drinks were covered for the entire evening. This is thanks to: Avantis International, Build Show, DGCOS, Double Glazing Blogger, DW3, Edgetech, Emplas, ERA Security, Extrudaseal, Georgian Bar Company, Glass and Glazing Federation, Glass and Glazing Products, Glazpart, Improveasy, Independent Network, Kawneer, Korniche, Norscot, Regalead, Saveheat Group, Scotplas Trade Centres,
Supalite, Selecta Systems, Senior Architectural Systems, Stuga, Synseal, Thermoseal, Titon, Total Hardware, Ultraframe, Unique Window Systems, VEKA, Vision Magazine, Whizzle, Window Ware, Yale and Uni_Slide. Colin Torley, from Saveheat and regular sponsor of Glasgow PIGS, says: “It was a great night at the second PIGS event in Glasgow. It was well attended and great to meet some old acquaintances and some great new contacts. Well worth going to and a big thank you to all involved.” Sarah adds: “We can’t do it without the characters in the industry and Scotland has those in abundance. To build on the success of the Glasgow event, we have asked all the Glasgow PIGS to bring a friend next year, a colleague, customer or supplier. “If the second annual event is anything to go by, this is going to be a permanent fixture in the PIGS calendar for many years to come.”
OUTLET LTD LAUNCHES EXTREME COLLECTION
Leading UK Fabricator, Conservatory Outlet Ltd has launched its newest range of products to its exclusive network of retail partners, under the label of the ‘Extreme Collection’. The Extreme Collection encompasses the Extreme Window, Extreme Feature Door an Extreme Patio Door, each engineered to the highest specification to provide maximum performance and top end market penetration. The new copyrighted Conservatory Outlet Extreme brand showcases five unique selling points consistent to each of the products - Extreme Security, Extreme Comfort, Extreme Style, Extreme Peace of Mind and Extreme Warranty. Under this, each product has its own set of exclusive specifications and benefits, but all include exclusivity to each of the Conservatory Outlet retail partners, and are backed by an exceptional 20 Year Guarantee, that includes genuine cover over all moving parts, as well as frames. Conservatory Outlet retailers will be provided with enhanced sales support to launch the products including sales team training, point of sale materials that outline the unique selling points of each product,
showroom marketing materials, website content and bespoke pages within their personalised brochures. The Wakefield based manufacturer boasts a continuous reel of year-on year growth, and attributes its success in part to its innovative and growing product portfolio, along with bespoke marketing support; which enables its retail partners to source a vast assortment of products from one trusted supplier. Business Development Director at CO, Andy Miller said: “The new Extreme Collection is the most advanced range of products we have ever bought to the Conservatory Outlet network”.
There is one more PIGS event this year in Birmingham on 8 November. To become a sponsor contact Sarah on 07540 049655, email her at @sarah@balls2marketing. co.uk. To keep up to date with the latest events go to https://www. balls2marketing.co.uk/ pigs/ or follow us on social media.
“It’s becoming easier and easier for homeowners to draw comparisons between competitive home improvement companies. Our Marketing Department have worked to provide CO retailers with industry leading point of sale materials for this new collection, they really are second to none and will provide the Conservatory Outlet Network partners with the tools to make them stand above any competitor”.
READER ENQUIRY NO: 1018/0084
READER ENQUIRY NO: 1018/0085
DECEUNINCK GROUP REPORTS EBITDA GROWTH UP 10% Deceuninck, one of the top three PVC-U and composite systems companies worldwide reports a strong start to 2018. Results for H1 2018 show group sales grew 0.8% to €341.5 million, with adjusted EBITDA growth up 10.4%. Growth is driven by recent investments and strong business development in the United States and Emerging Markets. Deceuninck CEO Francis Van Eeckhout comments: “We are in general pleased with the progress we made in the first half of 2018. Recent investments are paying off
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and our innovations are well received by the market. We continue to work on further reducing the ecological footprint of our products.” Rob McGlennon, Deceuninck UK MD adds: “These are very promising results which show a good start to 2018. We’re very pleased with the UK’s strong performance. In July 2018 Deceuninck UK recorded sales 27% up on July 2017, with year to date sales up 13% on the same period last year. “Our success comes from giving customers the tools to grow with the right products,
service and support. In a market that’s 5-10% down, Deceuninck customers are flying high with our unbeatable 26 colourways from stock and innovative products like the award-winning Heritage Flush Sash and Slider24+ patio door. Commercial is also growing exceptionally strongly.” To find out how Deceuninck can help you grow your business call Rob McGlennon, Deceuninck UK Managing Director on 07818 383385. Follow @DeceuninckUK and visit www.deceuninck.co.uk.
READER ENQUIRY NO: 1018/0086
October 2018 | www.glassnews.co.uk
1018/0087
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15/01/2018 18:56
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NEW WARMCORE HOMES ACHIEVE HOME QUALITY MARK
VELUX OFFERS MORE REWARDS TO CUSTOMERS THIS AUTUMN
PLASTIC BUILDING SUPPLIES CELEBRATES 30 YEARS IN BUSINESS WITH A YEAR TO REMEMBER
A new build development featuring WarmCore windows and doors in Bricket Wood, Hertfordshire, has been awarded a Home Quality Mark by the BRE. Lancaster Grange is a collection of two bedroom apartments, plus three and four bedroom homes, with Unique Window Systems supplying WarmCore aluminium windows and bi-fold doors to reflect the modern architecture. The Home Quality Mark (HQM) demonstrates high standards of new build homes and indicates to house buyers the overall expected costs, health and wellbeing benefits and environmental footprint associated with living in the home. Sunil Patel, Joint Managing Director at Unique Window Systems, said: “We chose the WarmCore window and door system for its contemporary appearance and excellent thermal values. With a PVC-U core and hardwearing aluminium exterior, it combines the benefits of both worlds and is well suited to new build developments which want to improve overall environmental impact and sustainability. We’re delighted but not surprised that the Lancaster Grange project has been awarded a Home Quality Mark.” For more information about the WarmCore range of products and their benefits, please visit synseal.com/our-brands.
“We chose the WarmCore window and door system for its contemporary appearance and excellent thermal values.” READER ENQUIRY NO: 1018/0089
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UP TO £30 OR €35 OF REWARDS UP FOR GRABS WITH TOP BRAND PARTNERS
Plastic Building Supplies Ltd will be celebrating 30 years in business in 2018, with a year of promotions and giveaways to share the spotlight with its trade customers. Established in 1988, Plastic Building Supplies (PBS) is a specialist PVC-U supplier with branches across East Anglia and a nationwide customer base. Part of the PBS Group is Ledan Windows, which makes the company’s PVC-U window and door products. Ledan Windows is a REHAU authorised partner, specialising in the fabrication of windows for trade and retail customers. To celebrate PBS’s 30th year in business, the company has organised 30 promotions with its suppliers, including REHAU, which has donated £500 as a discount for one lucky customer. REHAU has also donated £100 to PBS’s chosen charity EACH (East Anglia's Children's Hospices). As well as the 30 customer promotions running throughout 2018, PBS will also be holding special open days on 13 and 14 September at each of its four branches – in Norwich, Kings’ Lynn, Gorleston and Thetford – offering incredible one-off deals and discounts along with free refreshments and the chance to do some networking with suppliers and other local trades. Glyn Rogers and Sam Tynan from REHAU will be attending the events in the Norwich branch. Stephen Gibling, Director of Plastic Building Supplies Ltd said: “I started Ledan Windows as part of Plastic Building Supplies in 1993, after seeing a gap in the
market for good value PVC-U windows. 25 years later, and 30 years after starting the business, we have established a solid reputation for the delivery of great value, high quality windows and doors and much of this success can be attributed to the family values of our business and our relationships with key suppliers like REHAU. As a valued partner we are thrilled that REHAU is supporting our 30th anniversary celebrations, helping us to give back to the customers that have supported us year after year.” Glyn Rogers, Divisional Sales Manager at REHAU, said: “PBS Ltd has been a REHAU partner for 25 years and has always represented our brand and our products in the most professional and creative way. They have driven sales of REHAU windows and doors in East Anglia and increased awareness of our offer, so when we heard they were celebrating their 30th year in business, we wanted to support PBS as a way of thanking them for everything they have done for us. We wish them every success with their birthday celebrations and hope there are many more years in business to come.” For more information please visit pbs-limited.co.uk or rehau.uk. READER ENQUIRY NO: 1018/0090
VELUX® is offering customers across the UK and Ireland more rewards this autumn. The promotion will reward installers, builders and homeowners who choose VELUX white-painted roof windows during September and October. VELUX white-painted roof windows are the right choice for both lofts and extensions – perfect for modern interiors, creating a brighter, contemporary look. The whitepainted finish reflects more light back into the home than darker surfaces would. The rewards of £30 in the UK are redeemable at a range of retailers and restaurants including M&S, Argos, Thomas
Cook, Curry’s PC World and Tesco. In Ireland, retailers include Dunnes, Argos, Tesco and Milanos. Grant Sneddon, product manager for VELUX said: “More and more people are deciding to stay put but to extend their home to accommodate their evergrowing families, and in turn saving money as well increasing the price of their home. That is why we are urging our customers to take advantage of our latest offer during September and October. “It includes the entire VELUX range that is available in whitepainted, from manual, centrepivot and top-hung standard roof windows to combination solutions, and remote controlled VELUX INTEGRA® roof windows. It also includes curved glass rooflights that help to create lighter, brighter interiors inside the home as well as improve the overall look of flat roof extensions.” To receive rewards from VELUX, upload your proof of purchase at www.velux.co.uk/ rewards. If based in Ireland, upload your proof of purchase here www.velux.ie/rewards READER ENQUIRY NO: 1018/0091
October 2018 | www.glassnews.co.uk
The biggest UK event for the Glass, Glazing and The biggest UK event forIndustries the Glass, Glazing and Installation Installation Industries
1018/0092
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‘ON THE PULSE’ - GGFI BEST PLACED FOR THE GLAZING SECTOR
THE PERFECT BLEND OF FINANCIAL EXPERTISE AND GLAZING KNOW-HOW
In the first of a series of regular columns exclusive to Glass News, one of the UK’s leading partners to the trade, Bison Frames’ Joint MD Martyn Haworth, challenges how many fabricators really do go the extra mile, and how many just say they do.
SOME FABRICATORS ARE MORE EQUAL THAN OTHERS There’s lots of debate about what influences buying decisions in our industry, with the top three factors generally recognised as price, product and service. Sadly, in the current climate, we often hear from disappointed installers who have signed up with a supplier who has promised them the world, but then failed to deliver the right product at the right time. This is especially true when it comes to more complex, higher value or coloured products, compared with standard fabricators’ bread and butter white casements. At this point, when the installer is letting down his customer, the issue of price is almost irrelevant. So what does your fabricator offer that goes above and beyond? Do you consider your relationship two-way, a true partnership? How high – or low – are the levels of mutual loyalty and respect between your two organisations? In this series of columns, Bison will be drawing a line in the sand on what we believe an installer should expect from their fabricator in today’s market. And with 50 years’ experience, many positive and negative learning experiences and a touch of Yorkshire plain speaking, we believe we’re well positioned to do this!
DOES YOU FABRICATOR GIVE YOU LEADS? Branding is such an important part of generating leads for home improvement companies, and successful fabricators are starting to realise they have a role to play in creating and growing awareness of retail brands to support customers. Investing in traditional and digital marketing, from professional registered installer networks (more on this complex area in the next column!) to high impact retail vehicle livery, fabricators need to amplify the brand on behalf of their installers. We have a responsibility to grow awareness of why the products our customers are offering are better or different from others. Just one of the ways Bison shows commitment to our installers is through investing in exhibitions, including the popular series of Homebuilding & Renovating Shows to generate genuine leads for the high-end suite of products in our Genesis Collection and for our complete suite of WarmCore aluminium products. It’s a significant investment and undertaking, but we recognise that shows like this attract people who are actively seeking products for their latest projects, and so we’ll be working the exhibition to generate interest exclusively for our Genesis Installer Network – and most significantly, passing on these leads to customers.
This places GGFi in an enviable place with access to the best of both of the worlds in which they operate. As a provider of quality bespoke insurance in the glazing sector with access to the industry knowledge and technical expertise of the GGF, helps GGFi gain a thorough understanding of their clients and their needs. When running a glazing company numerous challenges can arise such as, changes in the technical and regulatory landscape as well as problems that can occur with suppliers and manufacturers. As industry experts, the GGF’s ability goes above and beyond; therefore, GGFi can call upon this wealth of knowledge to help them provide better support to their registered businesses and their policy holders. GGFi Claims Handler Tom Fellowes commented, “Having a close relationship with the GGF has proved to be very valuable in helping us resolve complex claims. The knowledge contained really helps us drill down on some of the more technical and challenging situations that can arise when our insurance policies are put to the test as a result of a claim.”
GGFi is literally, just around the corner from the City of London, the epicentre of the UK insurance market. With the headquarters of numerous large brokers being located close by as well as Lloyds of London, this is where the vast majority of insurance business within the UK takes place. This gives the GGFi easy access to a lot of insurance resources and enables them to meet quickly with key partners within the industry. Jaspreet Harrar, Business Analyst for Correlation Risk Partners works closely with GGFi in providing Insurance Backed Guarantees (IBG) products and underlines the value of this. “With GGFi being so close to our offices, it makes communication so much easier. Of course, we can communicate over the phone or via email, but nothing beats the engagement of a face-to-face meeting. Especially when facing complex or involved discussions, it is easier for us to meet up with the GGFi team at short notice and go over things in detail.” There are also a large number of insurance seminars and workshops held within the City of London on a wide variety of relevant topics. Attendance at these events enables GGFi to ensure that their knowledge of the insurance industry is kept up to date. Market developments and any changes to regulations can have a significant impact on how GGFi operates and therefore, by extension on the services, they can provide to customers. By ensuring that GGFi is on the pulse with regards to the glazing sector and the insurance industry, the company is wellplaced to provide their clients with expert knowledge and competitive rates. To find out more about the GGFi, please visit www.ggfi.org.uk or alternatively please contact them on info@ggfi.org.uk.
But this isn’t only about Bison and what we do differently. We’d love to hear from fabricators and installers who agree or disagree with what we’re saying. Just how much does the responsibility for marketing lie with the fabricator? READER ENQUIRY NO: 1018/0094
Email me on martyn@bisonframes.co.uk or call 0800 138 3838. Find out more about Bison Frames here www.bisonframes.co.uk. 56
In many respects, one of the unique strengths of GGFi is their position within the fenestration industry. Not only do they share an office with the Glass and Glazing Federation (GGF), the leading trade association within the glazing sector, but GGFi is also located in the heart of the UK’s financial markets.
Tom Fellows (GGFi Claims Handler)
READER ENQUIRY NO: 1018/0095
October 2018 | www.glassnews.co.uk
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RAISING THE ROOF:
T&K HOME IMPROVEMENTS EXTENDS RANGE WITH LEADING SUPALITE TILED ROOFS Well-respected Northamptonshire installers T&K Home Improvements have become the latest highprofile installation firm to offer the revolutionary tiled roof systems from Preston-based manufacturers SupaLite. The move comes as T&K looks to strengthen its offering and affirm its position as the region’s long-standing home improvement specialists. It allows the 40-year veterans, who are part of the Emplas Group, to offer their customers replacement tiled roof options for both conservatories and orangeries. “At T&K, we’ve been supporting homeowners across the region for 40-years. The secret to our longevity is continually growing our range to ensure we offer everything customers need. We are therefore absolutely delighted to partner with SupaLite and extend our range with their fantastic roof systems,” comments Neal Harper, General Manager at T&K. “Not only is their solution lightweight and incredibly easy to install, it presents a clear and attractive solution to consumers who are tired of conservatories that are either too hot or too cold.
Supalite tiled roof project
It’s a great proposition for us and is a great product to work with – especially as it’s a recognised brand among consumers. Even in this early stage, it has proven very popular and we look forward to further success working with SupaLite.” Designed for both retro-fit and new-build markets, SupaLite roofs have become a staple of installers’ offerings across the country, providing tradespeople with a reliable solid tiled roof system. Available in a range of styles and configurations, SupaLite is accredited by JHAI for Building Regulations approval, delivering unrivalled thermal efficiency to create a useable space all-yearround. Steve Hacking, Operations Director at SupaLite adds: “We’re really pleased to
partner with the great team at T&K Home Improvements and see the SupaLite range offered by one of the country’s most renowned installers.” In just a matter of a few years, SupaLite has grown massively with fabrication and installer partners nationwide. Adding “SupaLite has quickly become a proven way to not only reach new customers but how to effectively grow a business. It’s great to see T&K has hit the ground running and we wish them every success in the future.” For more information call SupaLite on 01772 828060 or visit www.supaliteroof. co.uk. To learn more about T&K Home Improvements call 0800 622716 or visit www.tkhi.co.uk. READER ENQUIRY NO: 1018/0096
£1MILLION MONTH TOPS OFF BLISTERING YEAR FOR LISTERS Listers Central is celebrating after sales figures hit £1million for the month of August – a record-breaking trading figure for the multi-award winning Stokebased fabricator. In a twist of fate, the stunning result was announced on August 31st 2018 – almost 12 months to the day that the company was acquired by new CEO Roy Frost, the former MD of systems company Deceuninck and owner of Essex based fabricator GJB Window Systems. Roy commented: “The last year has been enormous hard work for all our longserving employees but the August figure shows that we are well on track to be bigger and better than before. Customers are also reaping the rewards thanks to a number of exciting new products and initiatives that we have introduced. “For more than 40 years Listers has always had a great reputation within the industry and the last 12 months was simply a case of building on these
Listers Team Photo
strong foundations and introducing new ideas to take the company to the next level. “Listers is in a really good place now – you only have to visit the factory to feel the culture and vibrancy of the organisation and see the quality of fabrication – and I would like to say a huge thank you to all of our staff, customers and suppliers for all their support over the last 12 months. “We have some very exciting plans up our sleeve and we are looking forward to a fantastic future.” Highlights over the last 12 months include the launch of Timeless, the authentic flush sash system from VEKA, the unveiling of Räum, the brand-new aluminium range, the introduction of Easy Connect, the incredibly easy to use online ordering system, and the launch of the tailored installer marketing service Make It Yours.
The company has also invested in a revamped showroom, new machinery, including a Graf Cill welder, and new staff to cope with the surge in demand. Daniel Shaw, Group Marketing Manager at Listers, said: “Roy’s stewardship has allowed us to change direction and emphasis without losing the Listers identity the company is so well known for. “Being part of a fabrication group has opened up our distribution network to now encompass almost the whole of the UK and has given us access to a number of initiatives and products. It has been an amazing 12 months.” For more information call Listers Central on 01782 391900 or visit www.listertf.co.uk. READER ENQUIRY NO: 1018/0097
FLUSH SASH FORECAST TO BECOME MAINSTREAM WINDOW Independent research of the PVC-U flush sash market reports nearly half of the fabricators interviewed see flush sashes becoming as important as standard casement windows in the next 10 years. And a quarter of those who don’t make flush sashes now said they expected to start in the next twelve months. The research was undertaken for Timberweld® by MRA Research. Timberweld is a patented method of welding perfect corners to create an authentic timberlook butt-joint effect. Uniquely, Timberweld allows fabricators to create the timber-look on both sides of the window.
www.glassnews.co.uk | October 2018
Earlier this year Timberweld commissioned MRA Research to conduct independent research into the flush sash and timber alternative market with fabricators. All the fabricators interviewed welded their flush sashes, with 85% of joints (by volume) being welded and 15% mechanically jointed. Ninety percent of those who welded, welded conventionally with 45-degree corner grooves. “Most of the fabricators who were interviewed loved the look of the flush sash, in particular the timber-look butt joints,” comments Alan Burgess, Managing Director of Timberweld. “They saw demand growing fast, but a significant number thought mechanically jointing was ‘a pain to
fabricate’ and want to weld to meet volume demand cost effectively. And ‘aesthetically’, hidden welding was rated the best.”
Alan adds: “The research echoes what we’ve found in the market – fabricators are looking to create a timber look butt-joint cost-effectively at scale, in order to take advantage of the opportunities the flush sash market offers. For further details on the research or to find out how you can obtain a license to manufacture Timberweld call 01376 510 410 or email perfectcorners@timberweld. co.uk and follow @Timberweld.
The Timberweld® butt-joint creates an authentic timber look for flush sashes
READER ENQUIRY NO: 1018/0098
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BON VOYAGE!
REAL ALUMINIUM ANNOUNCES ‘TAKE THE LEAP’ PRIZE DRAW WINNER REAL Aluminium has named Premier Roof Systems as the lucky winner of its ‘Take the Leap’ prize draw. The North East based supplier and installer was picked at random from hundreds of entrants to win £3,000 worth of REAL Aluminium products. The win will enable Premier Roof Systems to expand its showroom in Tyne and Wear and buy product samples to help the sales team demonstrate the full range of REAL products and boost aluminium sales. REAL Aluminium area sales manager Marie Williams broke the good news to Chris Mullen, director at Premier Roof Systems, and presented him with the winning certificate. Chris said: “We never expected to win. We’re absolutely thrilled to scoop a whopping £3,000 worth of REAL Aluminium products and can’t wait to make the most of the new products to help us grow the aluminium side of our business.”
Leading UK Fabricator Conservatory Outlet Ltd is preparing for its highly anticipated 6th Annual Gala Dinner exclusively for its close network of retail partners, the 2nd time the event has taken place outside of the UK. Building on the success of the past three years’ city breaks in the heart of London 2015, Budapest 2016, and Edinburgh 2017, this year will see the everexpanding Network of retailers land in Paris, the globe’s most famous destination for art, fashion, gastronomy and love, to celebrate another fantastic year of growth. Awaiting the Conservatory Outlet stay is the classically Parisian Crowne Plaza Paris République Hotel, located in the historical heart of Paris, the Haussmann style building is perfectly located for easy access to any famous landmark guests may wish to visit. The guest list is entirely formed of the owners and directors of the close-knit Network of retail partners, past and present, as well as their wives/ husbands and partners. The recent formation of the Conservatory Outlet Group, along with newest additions to the Network - Bon Accord Glass, makes 2018 the biggest Conservatory Outlet event ever planned, with just short of 90 guests set to make the trip. Amongst the weekend plans, the group will have
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the opportunity to explore the infamous Paris sites and culture for themselves, meeting back for the main affair on the evening of Saturday 13th of October for the annual Conservatory Outlet Network Gala Dinner and awards ceremony in a surprise venue to be revealed on the night. Conservatory Outlet’s Marketing Manager, Karen Clough explains: “We’re in such a privileged position to be able to bring the whole network together for occasions such as the annual Gala Dinner. Our weekend away is all about saying a heart-felt thank you to our retail partners for their hard-work, loyalty and friendship over what has been yet another fantastic year of growth. It also gives us all a fabulous opportunity to spend quality time with friends from across the Network, away from the distractions of day-to-day business. It truly has been a packed year of reasons to celebrate for the Conservatory Outlet Network and Paris has a treasure trove of fantastic culture, food, art and not to mention amazing event venues which are perfect for this occasion. We’re really excited to reveal to the network just what it is we have been planning!”
READER ENQUIRY NO: 1018/0099
REAL Aluminium area sales manager Marie Williams added: “As far as industry prize draws go, they don’t come much better than this. REAL Aluminium is renowned for its creative marketing, with its previous campaigns ‘Easy as Child’s Play’ and ‘Fly with REAL’ winning key industry awards, so lots of companies wanted to get involved with Take the Leap this year. Congratulations to Premier Roof Systems on winning such a terrific prize.”
Marie and Chris
The Take the Leap campaign and £3,000 prize draw was designed to help installers needing extra support in aluminium and those experienced in PVCu to enter the profitable world of aluminium with REAL. As well as being a key talking point in the industry, it proved how far REAL will go to support installers and help them gain a competitive advantage. REAL Aluminium is helping more and more installers to seize the potential of aluminium and benefit from the higher profit margins it brings by giving them all the resources they need to leap into aluminium. It brings together a complete range of aluminium products and a comprehensive showroom and award-winning sales and marketing support package to help installers to promote and sell aluminium. To find out more about REAL Aluminium, call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 1018/0100
CALLING ALL ALUMINIUM CUSTOMERS – YOUR PHOTOS WIN PRIZES! Prefix Systems have just launched a new competition for customers submitting their aluminium window and door installation photos, with a promise of a voucher for them and the homeowner for the winning images. With a dedicated and long-standing aluminium manufacturing division in South Wales, Prefix have enjoyed strong growth in this sector in recent years, thanks to the quality
of product made and the unrivalled levels of support. The company has also seen the number of projects for roof and frames together increase, as installation companies look to enjoy the benefits of single sourcing. The competition has been launched with a view to developing Prefix’s own dedicated photography library, which is already used widely in their expansive range of literature. The new competition will provide
the company submitting the winning image with a prize voucher of £100 to spend with 130 high street brands online or in-store, along with a £50 voucher for the homeowner. Hannah Gilrane, marketing co-ordinator at Prefix Systems commented: ‘We’re proud of our photography library which showcases our impressive range of glazing and roofing solutions and are always looking to add to it for the benefit of our customers. The competition is our way of encouraging customers to submit some of the great work they do to us, with an attractive prize on offer.’ So, if you’re an aluminium customer of Prefix and have recently installed some aluminium windows or doors, send your snapshots to marketing@prefixsystems.co.uk by 31st October 2018 to be in with a chance of winning a fabulous prize for you and your customer. For information on Prefix Systems visit www.prefixsystems.co.uk, call the head office on 01254 871800. You can also add to their following on Twitter @prefixsystems. READER ENQUIRY NO: 1018/0101
October 2018 | www.glassnews.co.uk
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HOW TO FIND THE RIGHT FABRICATOR FOR YOUR BUSINESS Switching fabricators might sound a little daunting, but if you’re looking to grow your business it could be time to see who else is out there and what they can offer. Glass News talks to Jeff Dunn, Group Sales & Marketing Director for The Glazerite UK Group about what to look for in a fabricator. “If you want to stand out from your competition and win new customers, it’s worthwhile taking stock of your existing supplier relationship and asking whether they’re still a good fit for your business. “The right fabricator should give you access to a broad range of market-leading products. If you’ve ever had to turn down non-standard jobs because you can’t get your hands on specialist products, it’s worthwhile seeing who can help you. Homeowners are showing increasing interest in profile and colour options and more traditional-style windows such as Flush Sash and they are doing their homework! “Your fabricator should be flexible and demonstrate great customer service in everything they say and do. This could range from adding value for you and your customers by giving you access to membership schemes like the Independent Network, or unique warranties that cover the entire range. Such warranties can help reduce costly remedials for installers and protect their reputation. “The relationship you have with your account management team is also crucial as they are your first point of call. Do you get on well and do they answer your queries in a timely and efficient manner? Do they keep you up to date with relevant industry information? Can they offer the integrity you demand, and does it feel like a real partnership? “If you prefer to focus on your installations rather than worrying about your social media presence or HR policies, look for a fabricator who can offer business support packages. Whether it’s personnel advice or bespoke digital media assistance, find a
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fabricator who can give you the edge in a crowded market. “Finally, look for a fabricator who will be honest with you if things go awry with production or delivery schedules, so you don’t get any unpleasant surprises with late or incorrect deliveries. A good fabricator is one who will treat you as a partner, always trying to suit you and your business and backing that up with good lead times and nationwide delivery. They’ll help you to
Jeff Dunn, Group Sales & Marketing Director The Glazerite UK Group
protect your hard-earned reputation, so you can continue to excel with your customers.” Award-winning installer, Mews Windows, switched to Glazerite over 10 years ago. Owner, Pete Mew, explains why they made the move: “We wanted to find a fabricator who could meet our plans for growth. Though the product range initially attracted us to Glazerite, it was their people who really clinched it for us. “We are able to call on them at any time for help and assistance on everything from products to technical and installation queries. They also support our business with digital marketing help, including the provision of a tailored website to help us stand out online. “Glazerite are also happy to shape deliveries around us so we receive everything we
need, when we want it. Importantly they are also ahead of the game on trends like new colours and products, which helps us stay one step ahead of the competition.” Steve Hancox, of Goliath Homeworld, agrees. He says: “We had to choose from four different fabricators but it was Glazerite who really stood out. As a forward-thinking company, they impressed us with their investment plans and passion for what they do. “We were worried about whether making the switch would be stressful but it was actually really easy. The quality and range of products is excellent and their service is second to none. We now have two deliveries a week, tailored to suit us. “Glazerite isn’t afraid to add new products to their portfolio either which is good for our business, and they’ll always listen and act on feedback, and resolve any issues quickly. Their ethos, like ours, is very customer-focused.” www.glazerite.co.uk READER ENQUIRY NO: 1018/0103
October 2018 | www.glassnews.co.uk
SAVEHEAT GROUP, A LEADINGINDUSTRY INDUSTRY SUPPLIER SAVEHEAT GROUP, A LEADING SUPPLIER The Saveheat Group supplies and Each company is driven to deliver superior The Saveheat Groupwindow supplies and manufactures and door products in all materials: Aluminium, Glass, PVCu and manufactures window and door products in Timber.Aluminium, Glass, PVCu and all materials: Timber.We handle projects of any size throughout the UK and have an working portfolio We handle projects ofimpressive any size throughout the of completed projects within many sectors. UK and have an impressive working portfolio of Based in the central belt of Scotland, Saveheat completed projects within many sectors. Group continually invests in product Based in the central ensuring belt of Scotland, development its place atSaveheat the forefront Group continually invests in product of the industry and building on an already development ensuring its place at the forefront strong reputation. of the industry and building on an already Employing over 150 highly trained staff over 4 locations means the group brings considerable strong reputation. benefits its highly customers. Employing overto 150 trained staff over 4 locations means the group brings considerable benefits to its customers.
Each company driven to deliver superior quality, serviceisand products. Our comprehensive offers a design & quality, service andrange products.
function to suit any application. Whether its& Our comprehensive range offers a design refurbishment new-build, low level or function to suit or any application. Whether its high-rise, modern or classical, we can provide refurbishment or new-build, low level or products to meet your exact requirements. high-rise, modern or classical, we can provide The Saveheat Group offers a full range of products to meet your exact requirements. Commercial and Residential products and can The Saveheat a full range of work with anyGroup size ofoffers business, architects, Residential products and can Commercial and specifiers and private individuals. work any sizeteam of business, Ourwith experienced are happyarchitects, to work hand in specifiers private individuals. hand andand provide all the technical specifications forexperienced our products team to ensure smooth running ofin Our are the happy to work hand any and project. hand provide all the technical specifications for our products to ensure the smooth running of any project.
Email: sales@blairsasl.co.uk
Email: sales@blairswindows.co.uk
Email: sales@merlinnetwork.co.uk
Email: sales@saveheatglass.co.uk
Tel: 0141 648 0583
Tel: 01475 721 256
Tel: 01383 821 182
Tel: 0141 810 5010
Email: sales@blairsasl.co.uk T: 01475 601960 Tel: 0141 648 0583 1018/0104
T: 01475 601960
Saveheat GroupEmail: (Headsales@merlinnetwork.co.uk Office) Email: sales@blairswindows.co.uk 9 Baker Street, Greenock, Scotland, PA15 4TU Tel: 01475 721 256 Tel: 01383 821 182
Email: sales@saveheatglass.co.uk sales@saveheatgroup.co.uk Tel: 0141 810 5010
Saveheat Group (Head Office) 9 Baker Street, Greenock, Scotland, PA15 4TU
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DIY SOS Grenfell boxing club
REGALEAD RETURNS TO GLASSTEC
SENIOR DONATES THE GLAZING PACKAGES FOR DIY SOS GRENFELL SPECIAL Senior Architectural Systems is proud to have donated a range of aluminium glazing systems for two new community buildings that have been created as part of the BBC’s recent DIY SOS Grenfell Special programme. The popular TV show took on one of its biggest and most important challenges ever in order to help the local West London community which was affected by the devastating fire at Grenfell Tower in June 2017. Tradespeople from across the UK, including Senior’s supply chain partners Soundcraft and CMS, came together to construct two new buildings in just a few weeks. As well as the new North Kensington community centre which will provide valuable facilities for the local groups and residents in the area, the teams have also created a new state of the art gym for the Dale Youth Boxing Club.
Nick Knowles DIY SOS Grenfell
Senior has donated the aluminium windows, doors and curtain walling for both new buildings. Members of Senior’s architectural advisory team also spent several days on site liaising with the project team to ensure the most appropriate products were used and the installation process ran smoothly. Will Jones, Senior’s architectural advisor for the London area, said: “Being part of the larger DIY SOS team has been a very rewarding yet emotional experience. The fantastic community spirit there inspired all of us on site and it’s amazing what can be achieved in a very short space of time when everyone pulls together to make it happen. We are proud to have been able to play a small part in helping to rebuild these vital facilities and hope that the new buildings will be of huge benefit to all.” For more information about Senior, visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.
DIY SOS Grenfell community centre
READER ENQUIRY NO: 1018/0105
October 2018 will see RegaLead return to Glasstec in Dusseldorf, reinforcing its position as Europe’s leading supplier of decorative products for the glass and fenestration industries. On Stand C40 in Hall 10, RegaLead will showcase a range or products specially designed for glass, including ColorSpray painted glass solutions, new decorative EVA laminates, its famous range of glass overlays and CadBlast sandblasting solutions. Guy Hubble, Joint Managing Director of RegaLead, comments: “We’ve exhibited at Glasstec many times in the past – it’s always proven to be an excellent show for us. As one of the world’s biggest suppliers of decoration for glass, people want to see us there. In 2016 Glasstec saw more than 40,000 glass industry visitors, and I expect it to at least match that this year. “In the past we’ve often focused on a single part of our product offering at Glasstec, but this year we’re broadening the appeal. One of the highlights of this year’s show will be the launch of our range of decorative EVA laminates from Evguard Folienwerk, of which we’re the exclusive distributor. Offering a unique combination of decorative and functional properties, visitors will see stone, paper, marble, wood and fabric interlay options, available for companies manufacturing their own laminated glass. “We’ll also be showcasing our ever-popular ColorSpray colour and coatings system
for glass in three variants: ColorSpray Original resin-based paints, our ultra-low VOC water-based ColorSpray Aqua paints and our Mirrorcoat mirror-finish glass back-painting. Using 19 base colourants ColorSpray can be used to create any colour and a wide range of effects, including mixon-demand. Our CadBlast sandblasting range of equipment and accessories, used by glass processors and artists alike will be on the stand, and of course, there’ll be the extensive range of glass overlays that we’re so well known for in the UK. “We’ve spent many years investing in and developing our class-leading range of products for the glass industry, which we supply to companies in more than 100 countries around the world.” Guy concludes. “Glasstec is the industry’s key exhibition, so it provides us with an unrivalled opportunity to demonstrate all that we do to a global audience of glass professionals. We very much hope to see you there!”. Glasstec takes place in Dusseldorf every two years and is the industry’s largest glass exhibition. This year it runs from 23rd to 26th October, with RegaLead on Stand C40 in Hall 10. To find out more about RegaLead and it range of solutions for the glass industry, visit www.regalead.co.uk or call +44 0161 946 1164. READER ENQUIRY NO: 1018/0106
OCTOBER HOME SECURITY INITIATIVE WILL SELL MORE DOORS AND WINDOWS, SAYS QUICKSLIDE Sponsored by security brand Yale and supported by leading window and door fabricator Quickslide, National Home Security Month is returning this October in its fourth year, aimed at encouraging homeowners to reconsider every aspect of the security of their properties. NHSM will cover a different security topic each week including home security measures – predominantly focusing on window and door locks as well as how to safeguard valuables inside a home. And Quickslide, as industry leaders in highquality windows and doors fitted with
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pioneering security features, is encouraging its installer customers to make the most of the heightened awareness that this event will generate, by emphasising to their customers the upgraded security features available as standard on its products. “Usually the first thing a buyer considers is aesthetics, closely followed by security, then price,” advised Quickslide’s Sales & Marketing Director Tom Swallow. “National Home Security Month will encourage homeowners to think even more about the security features on windows and doors they may be considering and retail installers
should take the opportunity to place even more emphasis on the security features of our doors and windows during this time.” Various promotions, offers and giveaways will help to drive the campaign, and Quickslide recommends that installers draw attention to the campaign themselves by including a link on their websites and other material. Visit www.homesecuritymonth. com and www.quickslide.co.uk for more information. READER ENQUIRY NO: 1018/0107
October 2018 | www.glassnews.co.uk
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CERTASS GOES DIGITAL WITH GGF GROUP BUILDINGCERTIFICATES CEO BECOMES PERMANENT
Certass has introduced digital downloads for building certificates, to make getting certificates quicker, easier and more convenient for Certass members and homeowners. Jason Clemmit, Managing Director at Certass says: “As consumer trends have changed, lots of homeowners have come to expect electronic documents, rather than having hard copies come through the post.
“Whether it’s bank statements, utility bills or even receipts from high-street shops, almost everything is done via email now, so that’s what consumers have come to expect from their home improvement installers too. “That’s why we’ve made our certificates available electronically. It’s doesn’t only help homeowners, it makes life easier for members too. When a Certass installer
registers an installation with an email address, an email is sent with full details on how to download building certificates from the Certass digital download portal. This can be done by the installer or the homeowner.
“We’ve put a safety net in place too, in case an email address is missed, or mistyped. If emails bounce or the certificate is not downloaded within 30 days, a hard copy will still be sent to the homeowner’s preferred address. “There’s also a 24-hour window after registration to correct any errors. After this, passed certificates are locked and emailed to consumers within 48 hours of member’s sign-off. Certificates will be in PDF format, so they can be stored digitally or printed by installers as part of their handover information.” Certass specialises in installer and product certification for a wide range of home improvements, ranging from glazing and solid conservatory roofs to roofline and extensions. Tel: 01292 292 095 - www.certass.co.uk READER ENQUIRY NO: 1018/0108
The Glass and Glazing Federation (GGF) is pleased to announce Kevin Buckley has accepted the permanent position of GGF Group Chief Executive. The news should be welcome to GGF Members as it confirms the stability and long term commitment the GGF Board has made, to ensure the Federation moves forward in the right direction with a permanent and experienced leader heading up the organisation. John Agnew, GGF President added, “On behalf of the GGF Board and the Members, I would like to congratulate Kevin in his new permanent role and I have no doubt, he will continue the sterling work he has done for the GGF Group over the past year. We all look forward to him leading the GGF and our subsidiary companies onto greater achievements for the benefit of all connected to the Federation.” With close to thirty years senior management experience, Kevin has been instrumental in growing and developing international companies such as technology and telecoms giant NEC and in various strategic and leadership roles with diverse
organisations such as Hertfordshire Local Authorities and university start-ups. Kevin aims to use his considerable expertise in business development and transformational management for the GGF’s advantage. On accepting the role Kevin commented, “I am delighted to accept the position on a permanent basis. For the last twelve months, I have been an interim employee of the GGF Group, working initially on the GGF’s commercial subsidiaries before taking on the role of interim Group Chief Executive. With our long term strategies firmly in place and the support of great staff and our Members, I look forward to helping the organisation grow and develop across all parts of the GGF Group.” For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 1018/0109
STAINLESS STEEL HARDWARE for Composite Doors
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ROCAL’S FIRST CHARITY GOLF DAY IS
A GREAT SUCCESS
The first, and we all hope it won’t be the last, Rocal Charity Golf Day took place at Elsham Golf Club, near Brigg, in near perfect conditions. Arriving at the course for the traditional bacon sarnie and coffee, there was a light drizzle falling and pretty much everyone had travelled through rain to reach Elsham. However, to show how the sun shines on the righteous, the sun came out and it was a beautiful afternoon and evening in glorious sunshine.
A rest at the halfway house
In the bar with Paul Haynes ERA, Adrian Gale VBH, Paul Swift ERA
Collecting their team prize from Rocal’s Hollie Cope and Scott Foster but without their companions Richard Cole and Matt Janicki from Rehau is Paul Edwards and Guy Hubble of RegaLead
Staging a golf day takes a lot more effort than simply booking the tee times with the pro shop and Rocal had gone to a lot of effort to entertain their 48 contestants, royally. The day supported Rocal’s chosen charity, Victim Support, and the company was well supported by suppliers who helped by sponsoring the event. These included ERA Home Security, Metsa Wood, 3D Laminates, Winkhaus UK and Mila Hardware.
“The 48 players,” said Scott Foster, Rocal’s Marketing Manager, “were a mix of customers and suppliers and apart from acting as a thank you to them, it also acted as an excellent opportunity to network and meet new people. We’re still counting the money we raised for our nominated charity, Victim Support, which is a charity that supports victims of crime, making sure that anybody who has been affected by a crime has support in moving forward with their lives.”
We’ll never know if it went in
In an innovative effort to raise cash for Victim Support, Rocal organised a Holein-One competition at the 18th hole with a prize of £20,000. Needless to say, the prize remained unclaimed but the £5 entry fee helped swell the funds considerably. Winners of the team event which was a stableford with the best two scores to count, off full handicaps, was a team consisting of Guy Hubble and Paul Edwards of RegaLead and Richard Cole and Matt Janicki of Rehau, with a score of 90 stableford points.
A lot of sand, and it's out!
Now that looks like a proper golf shot
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Action on the green
Hold on lads, that doesn’t look like fairway!
October 2018 | www.glassnews.co.uk
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A special prize for Rocal’s Tim Kennedy who had never hit a golf shot before Rocal’s event
RegaLead’s Paul Edwards wins the Longest Drive
Nearest the pin was Rocal’s Graham Smith
Chris Day from 3D Laminates got within 12cm of the bottle of whiskey in the putting competition
Rehau’s Richard Cole and Matt Janicki who had to leave to drive back to Gloucestershire before collecting their team prize with Regalead’s Guy Hubble and Paul Edwards
The longest drive was a monster from Regalead’s Paul Edwards and the Nearest the Pin after two shots was won by Rocal’s own Graham Smith. The putting competition that took the form of getting as close to a bottle of whisky without touching it was won by Chris day from 3D Laminates. A special prize was awarded to ……………… who, very bravely, took his very first golf shots in anger at Rocal’s Golf Day. Brave, yes! Some may say foolish – but it won him a prize anyway!
Managing Director of Rocal, Stephen Nadin, said, “We’d like to thank everybody who joined us for our first Rocal Charity Golf day, it was fantastic to see so many of our loyal customers and suppliers turning out to support such an important cause. The day was a great success and we’ve already started planning for our next Charity Golf day in 2019.” It was a great day, in good company, and one would suspect that there will be an ugly rush to secure places for next year’s event!
Rocal’s Lucy Henn, Hollie Cope and Jenny Harris, looked after everyone at the halfway house
It was proper golf club food and enjoyed by all!
Practicing on the putting green
Relaxing after the round
www.glassnews.co.uk | October 2018
READER ENQUIRY NO: 1018/0111
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BARKING TOWN HALL
– OLD MEETS NEW IN A SPECTACULAR REFURBISHMENT Barking Town Hall, an iconic building and landmark in Barking has been lovingly refurbished. Externally, all visual aspects of the original architecture have been maintained whilst creating a bright new spacious contemporary workplace within. A major part of retaining the original character of the building was the meticulous visual ‘like for like’ replacement of the original sash windows. Masterframe Windows, having 30 years’ experience, in the manufacture of authentic sash windows was approached by Barnes Construction, the main contractor. Carol Slade, Sales and Operations Director elaborates “When we were first approached, our main challenge was to present a credible case for sash windows manufactured using composite materials instead of timber. It was critical to prove to all parties that our windows were a perfect low maintenance timber alternative so that the project team
“Over 220 enormous sash windows were manufactured and were so large and heavy that the sashes had to be delivered separately from the frames.” by Design approved windows and energy efficient with special solar controlled glass. Over 220 enormous sash windows were manufactured and were so large and heavy that the sashes had to be delivered separately from the frames.
was completely confident in how they would look and perform. We invited representatives from Barnes construction, London Borough of Barking & Dagenham and LAP Architects & Interior Designers to visit our premises and factory to get to know our windows in more detail and to witness the manufacturing process from start to finish.
Suitably impressed, the specification chosen was the Masterframe Vintage Conservation sash window complete with slender 39mm sash rail, deep bottom rails, patented Timberweld® butt joints, lower sash bar handles to assist with opening the extra-large windows and dual foil, cream externally and white internally. The client could also have peace of mind knowing that the town hall is secure with Secured
At all stages of the project we worked closely with the project team, including the professional installers, A & B Glass, to ensure that the client was completely delighted with their sash windows looking every bit like the original wooden windows, even up close.” Internally, the refurbishment works, designed by LAP Architects & Interior Designers has created bright and contemporary open-plan office space across four floors with meeting rooms, tea points/ kitchens and toilet facilities. The Vintage Traditional Conservation sash window is available to the trade for commercial projects and more information, including testimonials from all project partners can be found at https://bit.ly/2QqVGtc. Call Richard Howe on 07739-506 838 for initial discussions on your commercial sash window project.
READER ENQUIRY NO: 1018/0112
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October 2018 | www.glassnews.co.uk
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THE ‘A’TEAM
With increasing demands for IT systems at every level and in every department of the business, all of door and window-maker Apeer’s demands are handled by its own in-house IT team. Glass News reports from Cyberspace.
Apeer’s IT team is comprised of four developers plus a trainee, with Eddie at the helm. The department is totally selfcontained with no outreach to additional services: “We are responsible for every aspect of Apeer’s IT-based requirements,” said Eddie. “That includes Doorbuilder, our online door design facility which we have recently re-launched after a major update; and we have also built an app called ApeerSnap. The app has been designed to ensure our people in the field, our reps and engineers and management team, can get a snap-shot view of sales performance and analysis and a continuous real-time view of production and delivery status. It also shows our KPI’s and targets.
Perhaps even an understatement, efficiency is an obsession at Apeer. The Ballymena, Northern Ireland-based composite residoor maker and home of the unique Lumi brand of windows and doors, is headed by the unapologetically OCD Asa McGillian, of whom I can testify is a man so energetic and enthusiastic that I needed to lie down after just a couple of hours in his company. When Asa thinks up a project his focus becomes total, as is evidenced by the creation of Lumi, a window and door system that was described by the judges of the G Awards as ‘a product that truly reinvents the window’ when it won the Best New Product accolade in 2015. Lumi certainly is different with its edge-to-edge glazing that conceals a subframe and, in a fenestration world in which ‘conservative’ seems to be the key driver, Lumi stands out from the rest; Lumi doors – sliders and residential doors especially – are enjoying strong sales. Whilst the avant-garde Lumi often occupies the headlines, Apeer’s core offer remains its composite residential doors, the sales of which put the company in the UK top 10. Pitched firmly at the upper medium price bracket its strengths lie in the almost limitless customisation offered to customers, made possible by producing its own skins and slabs and through substantial investment in advanced painting facilities. And remarkably, moulded PVC-U doors continue to leave Apeer’s factory gates at a rate of 5,000 units per month. Production facilities are again being extended to cope with Apeer’s continuing 25% plus year on year growth but it cannot happen fast enough, says Asa: “We need more space! And whilst the footings are dug for a further factory extension this will take until the New Year before we can expand into it. Both Lumi and Apeer residential door sales continue to grow way ahead of our projections.”
“Both Lumi and Apeer residential door sales continue to grow way ahead of our projections.” www.glassnews.co.uk | October 2018
Apeer IT department
In addition to more space housing more machinery and more people, squeezing more out of existing resources is led by Apeer’s in-house IT team. IT leader Eddie McStravick described his department and its goals: “We now have six in the team, all with computer science degrees or studying for appropriate qualifications. Our core brief is to pursue greater efficiency throughout the business and at the core of this is our manufacturing system, built entirely from scratch. “There are some excellent proprietary digital management and production systems available in the market and we use one or two: but there was nothing that suited our needs perfectly, which included a focus on
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employees. Through the system we created, everyone involved in production is tracked from the point where they clock in, with the system then allocating jobs and tasks with processes then closely monitored. This runs through all of our production processes and also quality control, which is achieved using the latest digital imaging technology. So far it has taken 7 years to develop and we are constantly improving it. “ Nothing standard was appropriate for the special production requirements of Lumi windows and doors, says Eddie: “Every employee is responsible for their own work and our system tracks everything that they do. But rather than being ‘Big Brother’ we work with all of our people to ensure they operate to the best of their abilities; our systems allow us to help them improve and ultimately, for them to also get the most out of what they do; our people have a pride in the products that they make.” Faultless quality and customer satisfaction go hand in hand of course: no amount of socalled ‘support’ will keep customers happy if the products consistently show faults. “Our primary focus is always on customers,” insists Eddie. “Our products must meet customer expectations and our systems have been designed to firstly prevent problems, and on the occasion when a problem does arise it must be identified and rectified immediately, thus ensuring consistently high quality reaching the customers and of course, their customers.”
“Doorbuilder actually now accounts for 85% of our orders which I believe is an excellent measure of just how useable it is. This figure includes orders taken through versions that we build for our customers, who are able to use their own database and branding. And it’s now being extended to Lumi – we are especially proud of that,” offered Eddie. “And all orders go straight to our factory.” When asked where he draws his inspiration and enthusiasm for IT from Eddie cited Apple as being one of his most important influences: “I am incredibly impressed by Apple technology and what it allows us all to do. And virtualisation is fascinating and offers us so many possibilities, to create and test ideas before committing to tooling for example. We asked Eddie for a sneak preview of the future: “For the future virtual reality is the direction….and robotics too. In fact we are looking at robotics now in the search for even better control, efficiency, quality and reliability. This is not to replace employees but simply to get more, do more. These technologies will allow us to offer greater product diversity, more customer options and customisation,” Eddie advised. “Customisation is at the heart of everything we do currently…so to have that done by robots would really be cool,” he added wistfully, clearly lost in Apeer’s future. READER ENQUIRY NO: 1018/0113
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WATER TORTURE AND THE GREAT EXHIBITION Wrightstyle Limited is one of the UK’s leading suppliers of advanced steel and aluminium glazing systems and exports internationally. Jane Embury, the company’s marketing director, explains the origins of the notoriously difficult US fire testing regime. Water is not something you usually associate with testing the strength of a glazing system. But it’s still being practiced to test the protective level of glazing systems in the United States. Nowadays, it’s called the hose stream test. The test, controversial and challenging, is notoriously difficult. American test methodology requires, as in Europe and elsewhere, for the glazing system to be subjected to furnace temperatures of over 1750 degrees F, testing the strength of the glass, the protective level of the glazing system, and its overall capability to maintain compartmentation in a fire situation. However, immediately after fire exposure, the American testing standard also requires the glazing system, to then be subjected to a highpressure fire-hose test, aimed directly onto the super-heated steel and glass assembly. In the hose stream test, the longer the fire resistance being applied for, then the longer and more severe is the highpressure water exposure. This tests the glass for the thermal shock of being deluged and suddenly cooled by the fire fighting services, as well as by the building’s own sprinkler system Like many test regimes, the hose stream test has its roots in a byegone age, and wasn’t even originally designed to test the glass. So byegone an age, in fact, that Queen Victoria was still on the throne. The reason for this was a seachange in architecture and, perhaps surprisingly, it was a British architect, Joseph Paxton, best known for designing greenhouses, who changed everything. Paxton was the surprise choice to design the main pavilion for the 1851 Great Exhibition and Paxton simply drew on
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his horticultural experience to design a structure that contained over 300,000 panels of glass to a total of more than one million square feet. Joseph Paxton’s experience in garden design served him well because, by scaling up his earlier work, design to completion took just seven months. The result was a giant greenhouse: an entire, huge building made only of wrought iron and glass. The finished building was, of course, a wonder of its day. The public, and not a few architects, flocked to London from all over the world. In total, over six million of them – not bad for an age without budget airlines or the motorcar. Inside its great halls were some 13,000 exhibits and the money it generated allowed the government to build other great symbols of Empire, including the Albert Hall and the Victoria and Albert Museum. Not a few of the architects who saw the Great Exhibition were from America, and they took the concepts they’d seen back to the United States. The balance between form and function was being rewritten: iron, and later steel, now allowed the architect to think in new ways about building design. The modern skyscraper was born. However, the hose stream test, first introduced in 1918, wasn’t designed with glass in mind. It was designed to test the integrity of the cast and wrought ironwork that had been popularised by the Great Exhibition. At that time, there was little understanding of the critical importance of compatibility between frame and glass. The result was that the iron frame
BIGGEST
UK BLIND & SHUTTER SHOW EVER Organised by the British Blind and Shutter Association this show will be the biggest trade show ever held in the UK for the solar shading industry. The exhibitor list this year is the most exciting ever, with companies from around the UK and overseas who will all be under one roof to launch their new and innovative products and ideas, new fabric collections and new solutions: • Fabrics, textiles and accessories • Internal blinds of every kind • Awnings, pergolas and external blinds • Shade sails and tensile structures • Motors and control systems • Plantation shutters • Energy saving fabrics and systems • Soft furnishings • Machinery • Hardware and components • Software and IT systems • And more… For more information on the show, exhibitors or to book your free ticket – please go to: www.bbsashow.co.uk. READER ENQUIRY NO: 1018/0114
often failed – putting fire-fighters and a building’s occupants at risk. The hose stream test, once also a UK requirement, went out of fashion as iron was replaced with steel – a material immensely stronger and more resilient than the iron it replaced.
The LFG fastener from Rapierstar, which TruFrame uses for all its friction stays, which eliminates the possibility of button operated hinges binding on the screw head during operation
A HAPPY MARRIAGE There was certainly no ‘seven year itch’ when leading Liniar fabricator TruFrame and Rapierstar celebrated seven years of trouble free supply in May 2018. Since moving onto Rapierstar’s StarPVCU range of fabrication fasteners in 2011, both companies have enjoyed a close working relationship that has helped to ensure that all the hand finished windows and doors leaving the TruFrame factory are using the correct screw for every application. Nick Monger, TruFrame’s Purchasing Director, added: “It is important that our suppliers are able to ensure stable supply of quality products as we realise our ambitious growth plans, however we also need a partner we can work collaboratively with on new product development front.
“It is important that our suppliers are able to ensure stable supply of quality products.” “Rapierstar have shown over the last 7 years that they are not just a company that supplies us with generic fabrication screws. They are a true supply chain partner able to provide added value solutions, such as their effective stock management programme and specialist faster design-and-supply service for unique applications.” TruFrame are one of the first fabricators to use the Stainless Steel LFG anti-binding hinge screw on all friction hinges. The LFG eliminates the possibility of button operated hinges binding on the screw head during operation. Find out more about Rapierstar at www.rapierstar.com.
READER ENQUIRY NO: 1018/0115
However, and despite enormous advances in steel glazing systems, the hose stream test has been retained in the USA for all fire-rated systems seeking accreditation for more than one hour of protection – despite growing calls for it to be abandoned as an anachronism. At Wrightstyle, we export our curtain walling, door, screen and window systems worldwide, so our systems had to undergo the dreaded hose stream test. Not only is that useful for the US export market, but also important in parts of the Middle East, where many American architects are based, or when American companies are looking to build to US fire standards.
It does however seem strange that, in a world where our glass and glazing systems are designed to withstand searing temperatures or the blast impact of a lorry bomb, the real test, at least in the USA, comes down to a stream of cold water. READER ENQUIRY NO: 1018/0116
October 2018 | www.glassnews.co.uk
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COLOUR
TRADE NEWS
MERCHANTS’ SALES BREAK RECORDS IN JULY
GGF WELCOMES SLIMLINE INTO MEMBERSHIP
Abigail Chapman of Slimline Receives Membership Certificate
The latest data released in the BMF’s Builders Merchant Building Index (BMBI) confirms Total Builders Merchant value sales were up 8.3% in July compared with July 2017, helped by one more trading day this year. Overall sales in July were 1.1% higher than in June. Three categories achieved their highest monthly sales in the four years BMBI data has been compiled: Heavy Building Materials, Timber & Joinery Products and Decorating. The Builders Merchant Building Index (BMBI) tracks builders’ merchants’ actual sales to builders and
“The Builders Merchant Building Index (BMBI) tracks builders’ merchants’ actual sales to builders and contractors using GfK’s Builders’ Merchant Point of Sale Tracking Data.” contractors using GfK’s Builders’ Merchant Point of Sale Tracking Data. The BMBI represents over 80% of the value of the builders’ merchants’ market. Visit www.bmbi.co.uk/theindex to see the full July 2018 report. Read trends, analysis and industry issues from our panel of construction industry experts. Source: GfK Builders’ Merchant Point of Sale Tracking Data July 2014 - July 2018. READER ENQUIRY NO: 1018/0117
The Glass and Glazing Federation (GGF) is delighted to welcome Slimline Glazing & Aluminium Systems into Membership. Slimline Glazing bring concepts in structural glazing, aluminium design and manufacturing into reality and are at the forefront of the specialist glass market with unique and contemporary design innovations. From glass bridges and staircases to free-standing external glass structures, Slimline glazing delivers seamless structural solutions from design through to installation. Being justifiably proud of their reputation in the sector, Slimline offer the highest level of expertise and customer satisfaction and with an in-house architect and preferred building contractors they are able to handle projects of any size in commercial and domestic markets. On joining the Federation, Abigail Chapman, Company Secretary of Slimline commented: “We are pleased to join the GGF and we aim to take full advantage of key benefits such as the technical support, sharing and gaining market knowledge and the multiple networking opportunities provided by the GGF.” Richard Hearn, GGF Head of Membership and Training added, “We are delighted that Slimline has joined the Federation and look forward to mutual benefits.” To find out more about Slimline please visit https://www.slimlinealuminium.co.uk/.
“We are delighted that Slimline has joined the Federation and look forward to mutual benefits.” READER ENQUIRY NO: 1018/0118
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REHAU ADDS A SPLASH OF COLOUR A new build property in Strathaven, the historic town of South Lanarkshire, Scotland was given a splash of colour when it was kitted out with REHAU’s popular TOTAL70 Window and Door System in Chartwell Green. All profiles used for the installation by Authorised Partner, Tradeline Scotland had a fashionable Chartwell Green exterior using REHAU’s iconic foil finish system, with a white interior, to give the owners greater flexibility in terms of decoration. The screens made using box couplers, up to 6.6 metres high, which were used in the entrance of the property. These were preferred to an aluminium alternative due to the better thermal performance and ease of fabrication. Tradeline Scotland – the contractors who carried out this project chose REHAU TOTAL70 profiles as they provided a practical and
cost-effective alternative to aluminium on the development, delivering higher thermal efficiencies in line with requirements laid out by the property’s owner. With a chamfered or sculptured detail and matching single leg beads to provide easy but secure onsite glazing, the system was an ideal fit for the property owners requirements. The REHAU TOTAL70 PVC-U profile is stylishly designed to meet the requirements of the new build, commercial and domestic refurbishment markets. The profile is also compatible with reversible windows, entrance doors, inline tilt/slide patio doors and bi-fold doors and can be easily incorporated into conservatory designs. www.rehau.uk READER ENQUIRY NO: 1018/0119
APEER ANSWERS DOOR DEMAND WITH DOUBLED PAINT CAPACITY Apeer is staying ahead of demand for its acclaimed composite door ranges with the launch of a second automated paint line to increase capacity and efficiency as well as providing extra contingency cover. “The added capacity means we can accommodate spikes in orders and be well prepared for growing demand into the future,” said Andrew Bagwell, Continuous Improvement Manager. “But it is also an added reassurance for customers that our turnaround time remains unaffected in the unlikely event of downtime on one machine.
He added that the two lines can either work separately or in sequence. This means that a two-colour door can be completed with a single pass, so needing only the same drying time as single colour, making it more cost-effective as well as keeping lead times to a minimum. He concluded: “Homeowners are making more and more use of all our colour options and this is another major step towards helping installers deliver their choices as quickly and efficiently as possible.” Apeer offers 12 standard colour choices and 12 premium colours and a large range of RAL and BS colours, as well as two-colour variants, across all styles its three door ranges – Traditional, Contemporary and the ultra-contemporary Modo. www.apeer.co.uk READER ENQUIRY NO: 1018/0120
October 2018 | www.glassnews.co.uk
COLD CALLING
DANNY WILLIAMS
‘COLD CALLING’
PREVIEW MILWOOD GROUP TRAINING ACADEMY ANNOUNCED AS G18 AWARDS FINALIST
Each month our special correspondent Danny Williams* replies to a reader’s letter... “We are a small family firm making around 80 frames a week plus a few bi folds. My dad is handing over control of the business to me and I want to improve efficiency throughout, especially manufacturing. So far we have almost no IT in the business at all: where do I begin?” JB Norwich From the extra information you provided, your old man clung on for as long as he could and, to be honest, way past his sell by date. You’re not just stuck in the last century, I would not be surprised if Charles Dickens hadn’t been one of your customers… orders on duplicate pads, hand written production notes and basic invoicing done on a standalone PC. I assume therefore that customer records, beyond invoices, do not exist. And that you no longer use quills…. Truth is you’re probably not alone although such practices are increasingly rare these days. We still receive hand-written faxed orders from a number of installers for example, but most manufacturers have long been convinced of the necessity of automated IT-based systems.
SO WHERE TO BEGIN? First, what are your realistic ambitions for the business? Any sort of growth will require a commitment to IT systems to be honest and that in turn will require investment. That begs further questions about finance of course – are you cash rich (I have this vision of your old man stuffing gold sovereigns into all sorts of receptacles over the years) but if not, then you will need to go outside the business for some money to install your systems. A couple of the machines that you tell me you have in the shop can be linked to production systems easily enough but the rest of the kit will need upgrading too. You have to have a plan of course, based upon your realistic ambitions for sales and over what period of time. This will then dictate the type
of kit you install and of course, the systems you need to run it all. There is lots of help to be had out there and you should not have to pay for much, if any of it. You didn’t let on what window system you produce frames from and, as you don’t have a website – surprise surprise – I couldn’t tell from that either. However, every systems supplier out there has a team of people whose role it is to work with its customers to develop their businesses. And if your current supplier won’t play ball, switch to one that will. Every little helps these days and even static sales of 80 frames per week will moisten the lips of any hard pushed systems rep. The software houses will also do much to help although you will find that the systems companies will all have their favourites. I use Business Micros but there are some very competent alternatives out there. You need to look at a full-cycle sales-through-invoicing system, which will provide you with the solutions for every key department of your business. And as you have nothing existing, you will avoid the ‘systems integration’ that is the scourge of any business wishing to switch or upgrade their business systems. With no prior experience of IT and automation you will also have no idea what to expect so in one sense the decision may be simpler, based upon the best deal but more importantly, the provider’s approach and guarantees towards commissioning, training and ongoing support.
to even this level of sales without one, with everything based, as you have advised me, on word of mouth! The good news is that forms a solid basis on which to grow sales. Don’t stint on this aspect of your business. Go for a quality builder and perhaps one that already has experience of home improvement retail sales or again, throw yourselves on your existing systems supplier, who will certainly have a department or connections dedicated to improving their customers’ sales performance. Your website, especially in a retail environment, is absolutely essential – it is the primary link to any and all new business outside of your established customer base and their rellies and friends. But even those will prefer to see something through which they may choose styles, colours and, actually, just to check you out. I assume that you do actually use the Internet even if your old man’s research has been based upon tealeaves and rune stones –look at what websites impress you most on your trips around the ‘net….and take notes! In one sense this is an extremely exciting project but also, having reached this point and already having exceeded the editor’s word allowance, I realise just how much has to be considered. I guess that directing you towards your systems supplier as a first stop is the best advice I can give you.
In terms of finance, don’t tell them that I told you so but if you present a convincing enough case, you may well get some financial support from the systems supplier…make a good business plan and push your luck – sounds like you will need to be doing quite a lot of that over the next few months.
But, before you lift the phone, consider another very real alternative and one that will be simple to implement, offers incredible flexibility and choice and which involves almost no risk, no significant investment and probably better margins: Sell the factory to a housing developer and buy your windows in from a trade fabricator.
Ahead of all of this, crucially you will need a website….I am astonished that you have got
I might be able to recommend one. Or two….
* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.
www.glassnews.co.uk | October 2018
Continuing its most successful year in business, outdoor living specialists the Milwood Group can now add G18 finalists to their list of achievements, with their new Training Academy being nominated for ‘Training & Development Initiative of the Year’. Launched in April, the Milwood Group Training Academy provides newlyappointed trade partners and their installation teams with in-depth product and installation training direct from the manufacturer. Based in Leicestershire at Milwood’s central distribution centre, the academy is a completely free service which covers Milwood’s extensive range of kit-based aluminium shelter solutions including verandas, canopies, carports and pergolas. “We are absolutely thrilled to see our new Training Academy nominated at the G Awards,” comments Mark Wood, Managing Director of Kent-based Milwood Group. “The Training Academy is the result of much hard-work and over £40,000 of investment to make sure our customers are fully prepared to take advantage of the outdoor living market. “The feedback we’ve received has been overwhelmingly positive and the results speak from themselves with 50 graduates in just the first three months of opening. A G Award nomination is really the icing on the cake, and win or lose, we are incredibly proud to see our academy and our commitment to our trade partners recognised by our industry peers.” Since opening, the Training Academy has become an integral part of Milwood’s onboarding process and compulsory for new customers to complete before receiving their first order. The aim is to not only help customers save time and money on site, but to help them sell and install Milwood shelters with complete confidence. Milwood will find out if their Training Academy has won at the glitzy black-tie event at London’s Hilton Hotel on Park Lane on Friday, November 30th. Tel: 0330 404 9086 - www.milwoodgroup.com READER ENQUIRY NO: 1018/0121
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PREVIEW
ALUFOLDDIRECT NAMED
DOUBLE FINALIST AT THE G18 AWARDS AluFoldDirect has been named a double finalist in the G18 Awards, following another record-breaking year. The awards celebrate the success of the glass and glazing industry, and Blackburn-based AluFoldDirect has made the shortlist in two categories, Fabricator of the Year and Training & Development Initiative of the Year. Managing Director, Craig Miller says: “We are thrilled to be shortlisted in two categories at these prestigious awards. It’s a real testament to the team’s hard work and dedication to delivering aluminium glazing right first time, every time. “2018 has seen the launch of our purpose-
built Aluminium Installer Training Academy, which has already received a warm welcome from installers. Tackling the glazing industry’s skills shortage, the academy offers free, hands-on aluminium glazing installation training. Helping our customers to grow their aluminium business by creating a skilled and confident workforce.” The G18 Award winners will be announced at a ceremony on Friday 30 November at London Hilton on Park Lane. Tel: 01706 260700 READER ENQUIRY NO: 1018/0122
EVERGLADE WINDOWS NAMED G18 FINALIST Following another year of top customer care, Everglade Windows has been named a G18 finalist in the Customer Care Initiative of the Year category. “Customer care has always been a top priority for us, and to be recognised in such prestigious awards for this is brilliant,” says Jay Patel, Everglade’s Sales & Marketing Director. 2018 marks the 38 years of Everglade, along with the 12th annual Everglade Trade Customer Conference. “We had our best Customer Conference yet this July, sharing our best hints and tips with our customers, giving them exclusive insights to our new products & marketing literature, and sharing our legendary hospitality with them.
“Our Sales Support Team are committed to sharing their excellent technical knowledge with our customers, and they’re the ones who have helped to make us who we are today. This is something that we’ve made even easier with our new marketing literature including our fantastic product selector. Being on the shortlist in the customer care initiative category is a great way to reaffirm that our team is delivering what we set out to, and winning this award would be the icing on the cake,” says adds Jay. The G Awards offer top recognition for the glazing industry. G18 award winners will be announced at a ceremony at the London Park Lane Hilton Hotel on 30 November. Tel: 020 8998 8775 READER ENQUIRY NO: 1018/0124
GLAZERITE SHORTLISTED FOR PRESTIGIOUS G18 AWARD The Glazerite UK Group Ltd has been nominated for ‘Fabricator of the Year’ at this year’s G Awards, which take place in London on 30th November 2018. The news follows Glazerite’s success last year in the same category, when they were crowned winners.
FINALIST STATUS FOR EPWIN GLASS Epwin Glass has been confirmed as a finalist at this years’ prestigious G18 Awards. Katrina Earl, National Sales Manager of Epwin Glass, said: “Everyone at Epwin Glass is delighted to have been shortlisted for the Glass Company of the Year award. The newly-formed Epwin Glass draws on the company’s 30 years of experience in glass manufacture as we continue to support some of the largest and most respected domestic and commercial window manufacturers and installers in the UK. To reach finalist status is a huge achievement by the business and celebrates the hard work and effort by our team.” Epwin Glass has undergone an impressive transformation in the past 12 months. It has consolidated its facilities onto one site in Northampton and seen a seven figure investment across the business. The investment has seen a remapping of the process flow of the factory and changed the layout of the shop floor to optimise the space and reduce the travel time for glass around the factory. There is also a brand new vehicle fleet comprising four articulated vehicles and four 18t and 7.5t vehicles. The investment has improved turnaround time, efficiency and
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productivity, all of which has enhanced the offering to customers even further. The company has an impressive product range and holds 145 glass types and over 550 tonnes of glass in stock. The range covers decorative, noise insulation, safety and security, self-cleaning, solar control and thermal insulation glass. Katrina concludes: “The G Awards promotes the best in the industry and we are looking forward to joining our fellow finalists on the night.” For more information, visit www.g-awards.com.
Director, Jason Thompson, says of the nomination: “We are delighted to have been shortlisted once again for this coveted award. Our teams have worked harder than ever across all four of our sites this year, building on the success of the G17 awards in a number of ways. We’ve extended our product range, invested in manufacturing and strengthened our installer-support team as we continue with our aim to help our customers become best-in-class. “Like everyone across the industry, we’ve faced tough trading conditions and it’s not all been plain sailing. We’re extremely grateful to our customers and suppliers for the loyalty and support they’ve continued to show us and we’re thrilled to see that some of them, like Thistle Windows and VEKA, are up for awards themselves. We wish them, and the rest of this year’s finalists, all the best.” 2018 has seen Glazerite strengthen its heritage range with the addition of the Residence 7 FlushSash product and a
mechanical jointed version of their VEKA Vertical Slider. The portfolio has also been enhanced with a range of new composite doors from Halo and Solidor, as well as an increased choice of colours. Wellingborough-based Glazerite has also appointed a digital marketing specialist, Lauren Edwards, in order to specifically support installers with their online ambitions. Lauren works closely with customers looking to increase awareness by using tailored techniques such as search engine optimisation, mobile-friendly websites and an enhanced social media presence. Jason adds: “As well as our people, we’ve also continued to invest in our vehicle fleet and our manufacturing sites, with new machinery and expansion planned for our Bolton site for example. “I’d like to thank all of the team here at Glazerite for the exceptional customer service they deliver, day in, day out and I know we are all thrilled to have been recognised again this year. We’re up against some strong competition, but whatever happens, we know we’ll have a fantastic evening.” www.glazerite.co.uk READER ENQUIRY NO: 1018/0125
READER ENQUIRY NO: 1018/0123
October 2018 | www.glassnews.co.uk
PREVIEW
The UK’s Leading Glass & Glazing Newspaper
REHAU SHORTLISTED FOR TWO CATEGORIES AT THE PRESTIGIOUS G18 AWARDS
EPWIN WINDOW SYSTEMS CONFIRMED AS A FINALIST AT G18 AWARDS
There have been three cheers at REHAU as the brand was named as a finalist for two competitive categories in this year’s G-Awards. The 2018 G-Awards is one of the most sought-after awards within the glass and glazing industry. It brings together manufacturers, fabricators and installers from across the country to celebrate the brightest stars and a year of achievements. This year, REHAU entered its popular TOTAL70 co-extruded profile into the New Product of the Year category, and its fenestration solution designed for Coventry University’s Cycle Works student accommodation block was entered into the Commercial Project of the Year category. The New Product of the Year seeks to identify a new and innovative product that will make major inroads into improving overall building performance. Key factors taken into consideration during panel deliberation was the research and testing that went into the development of the product, its innovative design and use of recycled materials and recyclability of the product, amongst others. REHAU’s TOTAL70 co-extruded profile uses recycled material from first generation PVC windows to create brand new highquality, energy efficient window frames. The core of the TOTAL70 co-extruded window profile is made up entirely of post-consumer waste, with only the outer skin made of new polymer. It is a unique product and is believed to be the only profile in the market to use up to 100% post-consumer waste within its core. As the demands now imposed on glass, glazing and hardware companies in the commercial sector continue to rise, architects and construction companies across the country are seeking out innovative thinking and are continually testing the standards of design, comfort and security. The Commercial Project of the Year category seeks to identify those projects that have gone above and beyond in achieving just this.
REHAU’s recent solution used for the Coventry University student accommodation is a perfect example of meeting the developers brief with an open mind, in-depth knowledge of window and curtain walling products and a sensitivity to the architect’s vision. REHAU and installation company Campbell Mason worked together on an innovative alternative to alumiunium using PVCu profiles with a fiberglass centre and aluminium casings, thereby improving thermal performance, delivering additional strength in each window profile and offering sound reduction without compromising the aesthetics of the building. Stephen Beresford, Head of Marketing and Communications at REHAU, said: “We’re of course delighted to be shortlisted in both categories in this year’s G Awards. It’s certainly a competitive field for both categories so we are very pleased the judging panel recognised the innovative approach taken by REHAU both when it comes to providing solutions for projects and in our new product development.” REHAU customer The Window Company (Contracts) was also shortlisted in the Installer of the Year category and Stevenswood Trade Centres has been named as a finalist for Trade Counter of the Year category. An independent panel of judges will now review 54 finalists who will compete for the 12 coveted trophies in the G18 Awards, set to take place on November 30th at the London Hilton on Park lane. For more information about REHAU please visit rehau.uk. READER ENQUIRY NO: 1018/0126
Epwin Windows Systems have been confirmed as a finalist for the G18 Awards. Gerald Allen, Marketing Manager of Epwin Window Systems, said: “We are delighted to be shortlisted in the new Sustainability Initiative of the Year category. As a business, Epwin Window Systems has a clear commitment towards sustainability and was one of the first businesses to apply and achieve certification for the VinylPlus label across our product range. Therefore, we are delighted to have been shortlisted in this category.” As Gerald mentions, Epwin Window Systems was one of the first companies to achieve VinylPlus Product Label, but this is just the latest example of the company’s trail-blazing commitment to sustainability. Epwin Window Systems is also certified to BRE standard BES 6001. The standard describes a framework for the organisational governance, supply chain management and environmental and social aspects that must be addressed in order to ensure the responsible sourcing of construction products. In 2017 the company won the BPF Energy Award for the facility BPF/F00150 within the Climate Change Agreement. The award was given in recognition of Epwin Window Systems’ considerable ongoing commitment to energy reduction
throughout its Telford extrusion plant where all its main profile systems are produced. Further, it won the Sustainable Business Award from Business Environmental Support Scheme Telford (BESST) 2017, for Carbon and Energy Management. Gerald concludes: “The G Awards is an opportunity for the industry to celebrate and we wish all the finalists on the night the best of luck.” For more information, visit www.g-awards.com. READER ENQUIRY NO: 1018/0127
ODL EUROPE SHORTLISTED FOR THE SUSTAINABILITY INITIATIVE OF THE YEAR AT THE G AWARDS 2018 ODL Europe has been shortlisted in the Sustainability Initiative of the Year category at the G Awards 2018 for an impressive waste reduction initiative. ODL Europe’s Managing Director Nathan Barr said: “We are delighted to have been confirmed finalists in this category. We've worked hard at reducing our waste and we are proud to have our efforts recognised in this way.”
reduced the amount of plastic and general waste it was sending to landfill by two tonnes per week and by the end of this quarter that is set to double to four tonnes per week. It has achieved this by identifying and adopting measures to minimise, reuse and recycle waste, putting a successful environmental management system into place and sending suitable waste to be turned into biomass energy.
The company has been shortlisted for the award because in just six months it has
Nathan said: “We are unique in the mix of products we sell: cassettes for composite doors, integrated blinds, composite doors, screen doors and decorative glass. Despite the complexity of our offering I am proud to say that no other competitor is reducing or recycling waste in the way or in the volumes that we are.” The winner of the Sustainability Initiative of the Year will be announced at the G Awards dinner, which is being held on 30 November in London. Tel: 0151 933 0299 www.odl.com/europe.htm READER ENQUIRY NO: 1018/0128
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INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification’s Head of Building Information Modelling (BIM) and Upskilling Stream Lead (UK BIM Alliance), Niraj Mistry, discusses how BIM Level 2 brings a new dimension to the doors and windows industry. A NEW OPENING
SLIDING DOORS
BIM is not just 3D Modelling. You can be forgiven for thinking this due to its association with ‘Building Modelling’. However, it is best described as ‘Better Information Management’. So really, we’re talking about digital information management. But what has this got to do with doors and windows?
BIM shifts the way you work and is designed to improve collaboration and information transfer. We are all receiving or handing over information at some point and BIM helps to make this process easier and more accurate.
BIM CERTIFICATION
PUTTING IT IN THE FRAME There are a number of ways in which BIM can benefit your doors and windows installation work. Design: Design of components, fixtures and fittings can be improved by the use of more advanced 3D geometric software – BIM Technology. Dimensioning, co-ordination, clash detection, population of cost and component schedules and production of schedules can be made easier. Software facilitates more detailed attribute data and document provision. Installation: Clearer installation information can be provided to installers and your customers. You have better insight as to how the finished installation should look. Also, installation problems can be identified earlier with respect to planning, labour and material costs.
“Augmented Reality (AR), Virtual Reality (VR) and Mixed Reality (MR) now provide us with further insights of how your doors and windows installations will look. This allows more accurate site-based checking and problem solving and we get more transparency of the final product.” Merchants: Libraries of BIM components are now used. You want your products to be in the libraries that designers use so that they can find and use them.
THROUGH THE LOOKING GLASS Once a 3D Model has been produced, we have full sight of the vision that will be the constructed built asset. This can
be viewed anytime, by anybody in the supply chain. Augmented Reality (AR), Virtual Reality (VR) and Mixed Reality (MR) now provide us with further insights of how your doors and windows installations will look. This allows more accurate sitebased checking and problem solving and we get more transparency of the final product.
Stroma Certification offers a BIM Certification scheme to businesses looking to improve data accuracy and efficiency. To find out more about how BIM can benefit your business, and to request a quote, please visit: www.stroma.com/certification/bim. For more information on our certification services for doors and windows installers, visit: www.stroma.com/certification/ doors-windows.
WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).
READER ENQUIRY NO: 1018/0129
*Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.
stroma.com/certification/doors-windows | info@stroma.com | 0845 621 11 11* 74
October 2018 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
UNIQUE INSTALLER SUPPORT FROM KINGFISHER WINDOWS Leading Yorkshire fabricator, Kingfisher Windows, has created a unique support package for installers. It includes a series of exclusive brochures to show their full product range, packed with useful information and stunning images. Deborah Beeley, Sales and Marketing Manager, says: “Most homeowners find that a lot of window and door brochures don’t show them the lifestyle advantages of the products, and don’t give them information they need to make decisions. “With this in mind, Kingfisher decided to start the new designs from scratch. We went back to the drawing board and spoke to homeowners, asking them what they wanted to see in brochures to help them make decisions.” From the homeowner feedback, Kingfisher designed magazine style brochures, packed with hints and tips for customers alongside their complete range of products, including composite doors, PVCu windows, conservatories and glazed extensions. “Today, many homeowners buy a range of products. We often see orders for PVCu windows, composite doors and bifold
doors together, showing that homeowners are buying into the lifestyle. That’s why we created these new brochures.” adds Deborah. The unique brochures are just part of Kingfisher Windows’ superb support for installers. Kingfisher has a dedicated space for customers on its trade website, where they have access to marketing literature, technical information and order information. Installers can find out more about Kingfisher’s 10 day bifold door lead times, as well as the exclusive and unique composite door range. Deborah adds: “Kingfisher’s comprehensive product ranges, exclusive brochures and fast lead times allows installers to offer their customers the full package they’re looking for, helping them to stand out from competitors.” For more information on the installer support Kingfisher Windows offer, call 0113 285 4985. READER ENQUIRY NO: 1018/0130
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KELLY PLATTEN JOINS CARL F GROUPCO’S PURCHASING TEAM
Left to right: Gareth Jones with Brian McDonald
KÖMMERLING’S DOUBLE DIRECTOR APPOINTMENT Hardware distributor Carl F Groupco’s latest recruit is Purchasing Assistant Kelly Platten
The latest appointment by hardware distributor Carl F Groupco is Purchasing Assistant Kelly Platten. Kelly joins the company’s purchasing department, whose roles include assisting in the management of £3 million worth of stock to provide a next day delivery service for customers.
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Reporting to Purchasing Manager Lisa Davy, Kelly will be trained in the company’s purchasing processes including Carl F Groupco’s sophisticated MRP production planning, scheduling, and inventory control system. She will also use SYSPRO Enterprise Resource Planning software which enables Carl F Groupco to optimise its inventory, excel in customer service and meet stringent compliance regulations.
Working alongside another Purchasing Assistant, Kelly will play an important role in a team which offers expertise sourcing high quality hardware for inclusion in the company’s catalogue of over 7,000 product lines. Kelly’s previous work experience includes a Purchasing Assistant role in a manufacturing organisation and Purchasing Co-ordinator for a packaging company. Her qualifications include an AAT Level 2 in Accountancy, Advanced levels in Information and Communications Technology (ICT) and a General Business Administration Qualification. Tel: 01733 393330 www.carlfgroupco.co.uk READER ENQUIRY NO: 1018/0134
profine UK Ltd have appointed Gareth Jones as their new managing director, along with the promotion of Brian McDonald to sales director, to oversee the further development of the KÖMMERLING brand in the UK window and door systems market. These important appointments are part of a big commitment by the parent company profine Group, who have bold ambitions for the UK market with increased investment and an objective to achieving further growth. Gareth Jones said of his appointment ‘After discussions with the owners of profine Group, it was clear that they had clear objectives for KÖMMERLING in the UK and that we are part of the longterm strategic vision for the group worldwide. It’s a fantastic business with outstanding products, including the new System 76 and I’m looking forward to driving the business forward with our team for our
valued manufacturing partners. He added: ‘Brian’s appointment and that of a newly focussed sales team represents a new beginning for us and an opportunity to really put the KÖMMERLING brand back on the map as one of the most influential systems companies in the UK.’ Brian McDonald, sales director concluded: ‘I already know Gareth well from the Systems House group of the GGF and together we’re looking forward to a new era for KÖMMERLING in the UK, with a clear direction and a commitment to serving our customers well. We are also fully committed to a new range of marketing literature for System 70 and System 76, before we attend the FIT Show next year with our largest ever stand at this important trade event.’ READER ENQUIRY NO: 1018/0135
October 2018 | www.glassnews.co.uk
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NEW APPOINTMENTS
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VICKIE BROWN RECEIVES TOP MARKS AS CHARTERED DIRECTOR
Video is now an essential part of the marketing toolkit and is transforming customer engagement in a huge way across all channels.
With just over 1500 chartered directors operating across the world, achieving the Institute of Directors’ most prestigious qualification is no simple task, and one attempted by very few. Vickie Brown, Finance Director at Distinction Doors in Barnsley recently joined the honoured cohort, where each member is recognised for their commitment to leadership, decision-making prowess and professional development. Exampling her outstanding determination further, Vickie also triumphed her exams with one of the highest marks the course has received this year. In October, the IoDs Director of the Year finals, which are being held at the exquisite Royal Horticultural Halls near Westminster, will reveal if Vickie is the country’s top newly qualified director. The winner of the Chartered Director Award will have demonstrated outstanding performances in their exams, and during the subsequent interview process. Vickie explained: “As a finance director and shareholder, the way I interact with my industry and our employees is of utmost importance. I have been fortunate enough to reach a stage in my career where the decisions I make drive our fiscal business to new heights; something I can now underpin with the approaches I have learned in my training. “Our chief executive Andrew Fowlds is also a chartered director, and so the support I received from my colleagues has been unwavering. I am immensely proud of the personal reward that my efforts have already achieved, and if on 18 October this is magnified, I can’t ask for any more. Vickie’s qualification enhances the evergrowing stronghold of female directors who
And Purplex, the leading full-service marketing agency, is set to stay at the cutting edge when it comes to all things Video Production with the appointment of a new senior Media Producer. The company welcomed Luke Barnett to its creative team and he will be managing the Video and Photography department. are seen to be taking leading roles in UK businesses. “I think it is vital we show our employees that directors are still interested in furthering their knowledge and contributing to a balanced boardroom.” In operation since 2004, Distinction Doors are renowned for producing high performance, innovative composite doors that have been supplied for more than three million entranceways. In keeping with their ambitions to remain one of the leading names in the industry, 2019 will see the firm host its own event alongside the IoD to encourage more directors take up the qualification and to accredit their positions.
Luke is working with clients on both studio and on-location shoots and adds his experience and expertise to Purplex’s creative department which consists of graphic designers, photographers and web developers who work with an ever-growing portfolio of customers from around the UK and beyond. Andrew Scott, Managing Director at Purplex commented: “Quality photography and video is essential for any business wanting to portray the right image, while video is now the must-have marketing tool, whether it’s a corporate video to communicate your company values or as part of a digital marketing strategy to generate engagement.
www.glassnews.co.uk | October 2018
Luke commented: “It’s exciting to be part of a fast-moving, innovative agency, and I’m really looking forward to working with clients all over the UK and Europe, and to showcase what great imagery can do.” Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. To find out how video production can help your business grow, visit www.purplexmarketing.com or call 01934 808132.
www.distinctiondoors.co.uk READER ENQUIRY NO: 1018/0136
READER ENQUIRY NO: 1018/0137
NEW CHAIR APPOINTED FOR THE ASSOCIATION OF COMPOSITE DOOR MANUFACTURERS: BEN PENSON HANDS OVER TO ANDREW FOWLDS
The ACDM was formed to represent manufacturers of composite doors and associated components following the dramatic rise in the popularity of such products in both the private and public sectors, and the proliferation of the number of suppliers. The objective of the nine founder members was
The appointment takes the Purplex team to 64 in total, keeping the company on track for its ambitious growth plan to reach over 100 employees in 2019.
Natalie Sykes, Regional Director of the IoD in Yorkshire and the North East understands the undertaking the qualification requires, having completed it herself. She said: “This is an incredible achievement by Vickie. Maintaining a focus on day-today business alongside studying demands huge effort. We are delighted to have her on our South Yorkshire committee and look forward to our chartered director event early next year.”
CAREERS Ben Penson, ERA’s Technical & Quality Director has formally handed over the Chairship of the Association of Composite Door Manufacturers (ACDM) to Andrew Fowlds, Group Chief Executive Officer for Distinction Doors Ltd.
“Luke is a talented professional with a rare ability to direct shoots and oversee production to get exactly the right outcomes for clients, whether this is an architectural photo shoot or a consumer video or TV ad, and we’re delighted to have him on our team.”
to establish recommended standards and to provide the specifier with clear information on which companies meet those standards. Membership has grown to 29 companies. With the appointment effective from 1st September 2018 Andrew Fowlds commented: “I must thank Ben on behalf of Distinction and the other members for his work in leading the ACDM during the past 10 years to become a strong, representative organisation for our industry. His contribution is especially significant bearing in mind that his personal involvement in
the composite door industry has reduced appreciably in recent years.” Ben thanked the members for their support during the past decade and added: “Andrew will bring a fresh and renewed focus to the ACDM at a time when the industry is facing extraordinary pressures. I believe he is the ideal person to lead the Association forward and have offered my total support to Andrew during the transition.” READER ENQUIRY NO: 1018/0138
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