Glass News November 2018 by Christina Shaw

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BUILDING OUR SKILLS APPOINTS INSTALLERS | FABRICATORS | GLASS PEOPLE JOHN OGILVIE AS AMBASSADOR THE RIGHT PEOPLE READ GLASS NEWS Building Our Skills – Making

John’s main activity as the campaign’s ambassador will be to help heighten awareness of the campaign to businesses and organisations - attending networking events, conferences and exhibitions and communicating the campaign’s strategy, goals and achievements. “Building Our Skills is a fantastic initiative and something I believe will benefit the whole industry long-term,” comments John. “I am absolutely delighted to have been invited to take up the role, having already sensed the growing energy and excitement surrounding the campaign, and the initial response from the marketplace.” For more details on Building Our Skills – Making Fenestration a Career of Choice, contact Steph Tague on 0114 481 0059 or 07789 344479, or visit - www.buildingourskills.co.uk. READER ENQUIRY NO: 1118/0001

TURN TO PAGE 48 TO FIND OUT MORE

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Steph Tague, Head of Building Our Skills added: “John will make a fantastic ambassador for the campaign. His passion and knowledge

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of the industry, his professional relationship with many of the companies in the industry and media will definitely support the efforts being made to push the campaign forward with even more vigour.”

“When we first looked at the idea of appointing an ambassador for Building Our Skills, we knew we needed someone who understood the industry well, who had a good standing amongst their peers and who could speak with authority about the industry, and its appeal. John came to mind straight away and after discussing the role with him, he was fully on board with the concept and objectives and accepted the position.”

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Mick Clayton, CEO for GQA Qualifications and one of the organisations behind the campaign, commented: “I have known John for many years - more so in the last few years, working alongside him as a member of the GQA board.

IS !! TH NTH MO

Well-known for heading up VEKA’s longstanding installer scheme – Network VEKA, John retired from the role in 2016, but continued to remain part of the industry becoming an executive board member for GQA Qualifications in 2017.

Issue 92 | November 2018

IS !! TH NTH MO

Fenestration a Career of Choice, the campaign behind creating a wider awareness of the Fenestration industry to attract youngsters and newcomers to it, has appointed John Ogilvie as its first ambassador.

Quote turnaround within hours Up to 1200mm sash widths Stock colours : White, Black, Grey, Grey on White Email: bifolds@madefortrade.co Call: 01642 610799 Fax: 01642 671026 www.madefortrade.co

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IT SEEMS LIKE A STORY WITHOUT AN ENDING... I’ve held off writing my Page 3 comment piece in the hope of good news ahead of having to go to print for November’s edition. The good news I was hoping for was, of course, about our departure from the European Union and that a deal of some sort would be forthcoming that could allow for a feeling of ‘business as usual’. You’ll notice I’ve refrained from using the B word as it is now a word that fills me with despondency. It seems to stand for everything that is bad about politics: the fact that our European ‘friends’ never had any intention of coming to a solution that would make everyone happy, simply because they are scared to death that other countries would hasten their own way towards an exit from this behemoth of waste, greed and self-aggrandisement that is the EU. And, to be fair, our own politicians have not exactly covered themselves in glory. If the issue over an Irish border is the main sticking point today, surely it was known that that was the case two years ago? It doesn’t take a rocket scientist to understand the difficulty over an Irish Republic within the EU and a Northern Ireland outside and what it may mean for a border between the two countries. Here we are at the eleventh hour with no solution…at least not a solution that satisfies the politics associated with the wishes of three different countries although two are part of the United Kingdom. It is all about politics and only strengthens a long-held view of mine that anyone standing for an elected post in parliament should have qualified themselves by holding down a proper job and not just swanned out of some university and straight into the political game. To listen to politicians from both the UK and Europe, you have to conclude that they don’t know what they’re doing and are simply in it to get their portion of the gravy train. This was a personal view from ‘Despondent of Boston Spa’! We have posed a ‘Voice of the Industry’ question for our November edition and no surprise that it is all about what happens in 2019 and how our leaving (or not leaving) the EU may influence business for us all. As you would expect, comments and answers differ greatly but a theme appears to run through all the answers. Basically, we’re leaving, so let’s get on with it and we’ll make the best of it that we can. There is also a belief that we have probably had the worst of things following the announcement of the result of the referendum with the effects on the stock market and our currency. There is almost a 1940s type fortitude being displayed and companies are determined to keep investing in the future and keep the UK economy moving. You may say that none of this is any surprise: you can’t just roll over and get your tummy tickled whatever the threats are to your

www.glassnews.co.uk | November 2018

future. Companies have to plan to expand as maintaining the status quo is not an option as that inevitably means a decline in performance. I like the positive attitude being displayed despite the seeming ineptitude of our politicians and the hostility of our European cousins. That bodes well for all our futures. At Glass News we are always keen to bring new columns and information to our readers. Monitoring the performance of our industry is never easy so, from next month, Glass News will feature monthly housing RMI (repair maintenance and improvement) trend statistics from the Builders Merchant Building Index (BMBI). Each home improvement market is different, but windows, doors, roof windows, kitchens, bathrooms, hard landscaping etc. are part of the housing RMI (repair maintenance and improvement) market. BMBI, a brand of the Builders Merchants Federation, captures over 80% of sales value nationally from builders’ merchants’ sales to builders, tradesmen and installers. It’s produced by MRA Marketing using gold standard data from GfK, one of the world’s largest insight agencies. You’ll probably have seen GfK’s consumer confidence index in the national media. BMBI does not report windows and doors separately, nor does it include sales from systems houses and hardware companies to window fabricators, but if you’re looking for a reliable guide to the home improvement market, BMBI is the best we’ve got. Most people use it alongside other trackers such as the CPA (which features BMBI in its Construction Products Association newsletter), Barbour ABI or Glenigan. From next month, Glass News will be providing highlights from the monthly reports, with an overview and comments from industry experts every quarter. Reports and videos of industry debates are published on www.bmbi.co.uk. Follow @TheBMBI.

October 2018 crossword solution:

CONTENTS 4 Obituary 4

Trade News

Glass News Interview: Window Widgets and The Residence Collection

CONTACT DETAILS

20 Windows

‘TIME OUT’ WINNERS – OCTOBER!

Face To Face

Door Hardware Expert

28 GGF 28 Conservatories 30 Hardware

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Eye Spy: Gillian Shields, Leeds

Supply The Demand

Spot The Difference: Ian Mitchell, Oulton, Leeds Sudoku: Lavinia Grainger, Brampton, Cumbria Congratulations to all our winners! Good Luck in this months Time Out pages!

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

46 Aluminium 50 Machinery 52

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Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

84 Careers

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Christina Shaw

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Kate Pennington Graphic Design E: kate@glassnews.co.uk

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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27/03/2018 15:40

OBITUARY

TRADE NEWS M&M WASTE SOLUTIONS HAS SIGHTS ON RECYCLING BOOST WITH UNTHA SHREDDER

OBITUARY

HEINRICH LAUMANN The founding father of VEKA AG, Heinrich Laumann, has passed away aged 89.

Heinrich was 40 years old in 1969 when he took the reins at VEKAPLAST in the German city of Sendenhorst. He started out with a team of just eight people, and over the next 49 years – with his guidance - the company became a global leader in PVC-U. From humble beginnings evolved an internationally renowned business that now employs around 5600 people in 35 countries across the globe. Heinrich was described as a person whose vision, courage and passion grew VEKA AG to where it is today. Together with his employees, he led the company to extraordinary domestic and international success. His peers say he influenced an entire industry with his farsighted decisions and innovations. Dave shares this sentiment; “I had the pleasure of working with Heinrich early in my career and I found him to be an inspirational man, with an impressive level of technical expertise. While he wasn’t always the loudest person in the room, his vision when it came to fenestration, and the future of his company was impossible to ignore. His drive and quiet determination was wonderful to witness, and a privilege to be party to at the start of my VEKA career. “Heinrich was one of the ‘pioneers of PVC-U’ as a window and door material, when his company first started extruding this material. And

enables us to size-reduce, liberate and produce a saleable finished product for remanufacturing.” The UNTHA shredder can produce a range of outputs depending on the material-specific liberation strategy deployed. However, M&M can now achieve a <25mm homogenous particle size, which – when handling certain materials – satisfies confidential waste shredding requirements in line with GDPR security shredding requirements.

The 46-year-old business is a well-known name in the resource sector, with a history spanning coal distribution, skip hire and – most recently – end-to-end waste collection, management and treatment, at the firm’s MRF in Cassington.

With his death, VEKA MD Dave Jones believes the window industry has lost one of its most distinguished entrepreneurs of the last 50 years. Dave explains: “I was moved to hear of the passing of our founder Heinrich Laumann; a real gentleman, a family man and a true pioneer of our industry. His business vision shaped the industry on an international level, and his core values - putting people first - will be his lasting legacy at VEKA subsidiaries across the globe.”

Oxfordshire-based M&M Waste Solutions looks set to boost its recycling recovery rates in 2019, thanks to the installation of a new UNTHA shredder.

in 1993, when he helped set up the first closed-loop PVC-U recycling plant of its kind, he paved the way for how we not only produce this material, but also reprocess it responsibly. “His keen sense of social responsibility was also demonstrated by his involvement in charitable causes and together with his wife Rita, in 2008, he established the “Heinrich and Rita Laumann Foundation” committed to helping the elderly and infirm in their region. “Heinrich was made an honorary citizen of the town Sendenhorst and was a recipient of the German Federal Service Cross of Merit Award. He received this honour for his entrepreneurial and business achievements in Sendenhorst as well as ‘for his outstanding personal contribution to society and personal engagement for people and nature.’ “Heinrich’s German obituary read: “his friendly and always down-to-earth, natural way of dealing with people, his ability to act successfully, and at the same time remain focused, made him into the outstanding entrepreneurial personality that he was.” I believe that’s something that we can all learn from, no matter our line of business. “Heinrich never failed to consider everyone in his company, whether there were eight in the team or, more recently, over 5,000. And, as VEKA heads towards its 50th Anniversary next year, it is these family values that will be his lasting legacy, just as much as the way he shaped the fenestration industry we know today.” Tel: 01282 716611 www.vekauk.com

Now handling 150,000 tonnes of materials each year M&M sought to further boost its approach to recycling as it looks to the future. The newly-installed UNTHA RS100 can now process the variety of materials generated from M&M’s Materials Recycling Facility and Waste Transfer Station. Oversized material from the plant is sizereduced before being returned for greater commodity recovery, whilst the shredder can also process specific materials including uPVC window frames for FE, non-FE and clean uPVC recovery, as well as Zorba*. Whilst the machine is currently configured to handle 3500kg per hour, the robust four-shaft shredder with interchangeable screens can be reconfigured in as

little as 30 minutes, to best-suit the input material, finished product specification and other throughput requirements. Commenting on the technology investment, M&M’s managing director Rob Fluckiger said: “Carefully considered recycling methodologies are one thing, but as we strive for even higher recovery performance it is crucial that a business like ours looks carefully at its liberation strategies. “Many of the complex materials that we’re handling – particularly from the construction and demolition industry – contain valuable composite parts that we need to ‘free’ to further boost our recycling rates. The RS100 therefore

“We’re striving for nothing less than complete resource recovery,” said Rob. “Even in the case of wood waste, we’ve developed an approach which means we can produce a suitable biomass feedstock. This has been a very wise investment for us, to complement our new MRF and Waste Transfer Station. We’re extremely excited to see our growth unfold in 2019.” The RS100 has been purchased from UNTHA outright. For more information please contact: 0845 450 5388 or sales@untha.co.uk. *Zorba - shredded mixed non-ferrous metals consisting primarily of aluminium generated by eddy-current separator or other segregation techniques. READER ENQUIRY NO: 1118/0005

GLAZERITE LAUNCHES SALES SUPPORT SUITE FOR HERITAGE RANGE The Glazerite UK Group Ltd has launched its Heritage Range brochure and an accompanying suite of marketing materials for installers looking to showcase the range to customers. With something for every budget, the Heritage Range brings together a host of alternatives to highmaintenance timber, including flush sash and vertical slider windows. With developments in energy efficiency, security and the aesthetics, colours and finishes of windows, doors and hardware, homeowners are increasingly

seeing the benefits of using virtually maintenance-free uPVC over wood. The 24-page brochure showcases Glazerite’s complete range of heritage-style systems designed to restore or add traditional character to homes, from leading brands including The Residence Collection, Halo and VEKA. As part of its ongoing aim to support installers, Glazerite has also launched a range of accompanying sales support material which can be tailored with the installer’s own branding and company details. The marketing materials

include dropcards, banner stands and posters as well as counter display units designed to increase customers’ awareness of the Heritage Range. Michelle Wright, Glazerite’s Group Marketing Manager, explains: “Thanks to developments in product aesthetics and the virtually maintenance-free benefits of uPVC, homeowners are increasingly seeing its value for use in period property installations. Our brochure encapsulates the complete range in one collection in order to support installers when they’re in front of customers. The supporting material, such as the dropcards and banner stands, can be fully branded with the installer’s own company logo and information for just the price of the print run.” To find out more about the full Heritage Range sales support package, please email marketing@glazerite.net. To download Glazerite’s Heritage Range brochure, visit www.glazerite.co.uk/Heritage. READER ENQUIRY NO: 1118/0006

November 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MORLEY HELPS DANCE STUDIO FIND ITS FEET BLENDING OLD AND NEW IN It’s no secret that Morley MD Ian Short is passionate about dance, after storming to victory at last year’s Variety Strictly Ballroom event and raising over £20,000 for the charity he has accepted a position on the judging panel for this year’s competition. Now, he is helping others discover a love for dance by lending his support to local dance studio Freedom 2 Dance. Not only has Morley donated new glass for the frontage of the Castleford dance studio, along with child safe blinds, it is also sponsoring a new dance scholarship to help dancers with potential to take their ability to the next level with the opportunity to enter the competitive world of Ballroom & Latin Dance. The dance school has selected two dancers with natural talent to benefit from the 12-month scholarship that will not only

develop dance skills but also help them in confidence and self-esteem, as well as improving other vital interpersonal skills. Ian Short, managing director of Morley Glass, said: “It gives me great pleasure to support this great opportunity for the children to learn Ballroom and Latin Dance, which helps children develop great confidence and social skills as well as being active and keeping fit. “The scholarship program Freedom 2 Dance are offering over the 12 months will give the selected students the chance to develop to a high level. The passion all the staff have is humbling and as Morley Glass takes seriously the commitment to put back into local community and good causes I’m more than happy to support the fantastic opportunity. 'Keep Dancing!" Freedom 2 Dance Ltd was established in 2015 by two friends with a deep-rooted passion for both teaching and performing. Collectively Michelle and Laura have over 40 years’ experience in the industry and use this to inspire, motivate and engage young people and adults to express their individuality through dance and other performing arts. The Ballroom & Latin Scholarship will be led by Olivia Choi who joined Freedom 2 Dance in March to establish a Ballroom & Latin faculty.

The new glass frontage at the Freedom 2 Dance studio in Castleford, donated by Morley Glass & Glazing

READER ENQUIRY NO: 1118/0007

A BESPOKE CONSERVATORY

This stunning orangery has been added to a traditional farmhouse to create a blend of old and new using Synseal Group’s wide range of products. The unusual conservatory which features rows of heritage vertical sliding windows from Synseal’s Evolve range has been designed using an aluminium portal structure. This offers additional stability to take the weight of the roof without transferring a load to the sash windows, which are a rarity in conservatories and orangeries. The homeowner has opted for a cream foil for the exterior of the products which includes Evolve VS windows, a WarmCore bi-fold door plus a Benchmark GRP door – a colour consistency Synseal is able to match across its products whether from their PVC-U, aluminium or composite entrance door ranges. The orangery has been finished with a lantern roof and decorative fascia from Synseal’s Global Summer range, maximising thermal efficiency with Celsius Elite performance glass which has impressive U-values of just 0.9W/m²K. Synseal Sales Director, Kevin Warner, said: “The flexibility we can offer our customers across our conservatory and orangery ranges really stands out when homeowners are looking for something a bit different or unusual.

“Our SkySpace portal frame system was originally designed with large, commercial structures in mind but it can be adapted easily to create versatile designs and provide additional structural integrity, as with this design which features sash windows. “Our conservatory team are experts in design and architectural planning, meaning we can save our customers time and costs by providing this service alongside our products as an integrated package. We don’t like to tell customers it can’t be done – if there is a design you want to achieve, we’ll consider all the options available from our Global, K2 and portal frame systems to help you meet the project’s aspirations.” For more information about Synseal’s conservatory products, visit www.synseal.com/our-brands or call the sales team on 01623 444390. READER ENQUIRY NO: 1118/0008

VERSATILE LOW MOD CONSTRUCTION SEALANT FROM TREMCO ILLBRUCK FOILS THE COMPETITION The latest offering from sealant specialist, tremco illbruck to the construction industry is illbruck SP510 low mod construction sealant for use in window and door perimeter joints. This offers enough elasticity to create movement joints, bonding strongly with a wide variety of building substrates, including metals. Manufactured at their state-of-the-art factory in Germany, with a

new technology solvent-free formulation, illbruck SP510 is a sealant applicator’s dream, i.e. it is easy to tool, has low-emissions (it is EC1-Plus licensed) and can be used with a foil gun.

As this product is manufactured in-house and not reliant on the current volatile silicone situation, illbruck SP510 is a very competitive option in an ever-changing market place.

As well as the traditional cartridge, illbruck SP510 is also offered in both 400 ml and 600 ml foils, this over-paintable sealant also produces less waste onsite than traditional cartridges.

Overall, illbruck SP510 is a user-friendly, cost effective and fully certificated sealant for creating joint details that will remain flexible and highly durable.

For example, a used foil has 18 times less volume than a used cartridge, which means less space in expensive skips and ever-growing landfill sites. Minimising plastics use in the construction industry is a critical issue for now and the future.

For further information on tremco illbruck, please call 01942 251400 or visit www.tremco-illbruck.com.

READER ENQUIRY NO: 1118/0009

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TRADE NEWS

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STROMA BUILDING CONTROL OFFICIALLY LAUNCHES The Stroma Group has today announced the launch of a new Approved Inspector brand: Stroma Building Control (Stroma). It becomes one of the most prominent and largest CICAIR Approved Inspectors to the construction industry. Formed from three already established Building Control providers in Approved Design Consultancy, BBS Building Control and Greendoor Building Control, Stroma unites more than three decades of project work and experience in the Building Control sector. Their expansive team of more than 120 qualified Building Control Surveyors and network of 14 regional offices means that clients can rely on a nationwide Building Control compliance service delivered at a local level. A market leader in delivering environmental sustainability and compliance service throughout the construction lifecycle, the Stroma Group first acquired Greendoor Building Control in late 2015. Further acquisitions of Approved Design Consultancy and BBS Building Control followed in 2016. Over the past two years a detailed programme of integration has progressed to unite the companies into one of the largest Private Approved Inspectors across England and Wales. Stroma combines the skill and experience of Approved Design, BBS and Greendoor to deliver more resources, better project efficiency and a client focused service. The Stroma Building Control team has an extensive track record across all project types within the construction industry.

“Stroma Building Control will be the employer of choice in the sector, providing an enjoyable place to work where staff are supported and respected. We will hold quality at the heart of everything we do and strive to be the leading national private provider of Building Control services in the UK.” 6

Their body of work as trusted consultancy partners for the client spans residential, commercial, mixed use, leisure, retail, education and more. Stroma’s advice and support can be provided during the concept and early design phase, through the Initial Notice submission, Plans Appraisal and Site Inspections to the Final Certificate submission at completion. They also deliver full technical support to clients, CPD on all regulations and advice on any changes to those regulations. Stroma Building Control has created a blueprint for success by selecting the very best elements of Approved Design, BBS and Greendoor to create a premiere Building Control provider from exceptionally strong foundations. The process was guided and informed by their existing client relationships to ensure each step in the integration would help to maintain and advance the excellent service already received by clients. The Stroma Group was formed in 2002, now comprising three divisions which deliver services throughout the RIBA Plan of Work stages. In addition to Building Control, Stroma can provide expertise within the fields of Pre-Construction, Building Performance Testing, Building Compliance, Post Construction, Certification & Training, Building Information Modelling and Mobile Software. By engaging with Stroma, clients can avoid the extensive procurement and management costs associated with hiring multiple subcontractors, achieving all services from a single supplier throughout the project lifecycle. Steve Lonsdale, Director of Stroma Building Control, said: “Stroma Building Control will be the employer of choice in the sector, providing an enjoyable place to work where staff are supported and respected. We will hold quality at the heart of everything we do and strive to be the leading national private provider of Building Control services in the UK. The service is focused on enhancing the client experience of the regulatory system and adding value at each stage of the process. Clients can trust a reputation built by Approved Design, BBS and Greendoor for efficient, timely and high-quality services delivered by experienced professionals.” Request a quote for Building Control support on your project by completing a simple online enquiry form. You can also contact your local office by visiting www.stroma.com/building-control. READER ENQUIRY NO: 1118/0011

November 2018 | www.glassnews.co.uk

MARKETING STRATEGY

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

IT’S A HIGH FIVE FOR SELECTA! Birmingham based PVCu Window and Door Systems Company, Selecta Systems, are revelling in the success of being nominated as finalists in no less than five categories at the National Fenestration Awards. Sales Director Andy Green, talks about the nominations and why Selecta are beginning to win accolades and be firmly recognised as one of the fastest growing and most progressive PVCu window and door system houses. “Firstly, we are absolutely thrilled to have been nominated as finalists in five categories at the National Fenestration Awards 2018. The great thing about the NFA’s is that all the awards are nominated for by your industry peers, which for me, there is no greater recognition than from those that work in the industry, day in day out, so thank you again.” “Having been voted Systems Company 2017 at last year’s awards, we are delighted to be able to defend our crown at this year’s awards as well as being nominated for PVC Company, New Product of the Year, Social Networker and Fabricator / Manufacturer. The nominations epitomise and recognise

the amount of hard work that the team have put in over the last couple of years, as Selecta goes from strength to strength” says Andy. It is quite clear that Selecta’s presence and activity in the market has grown considerably over the last couple of years, as has the popularity of the Advance 70 Window and Door System and the service and support package of which Selecta provides. The NFA nominations endorse this, combined with perseverance, hard work and a positive swing in market perception. The change in perception and positivity surrounding Selecta and the Advance 70 System, has not only resulted in Selecta being nominated finalists in five categories at the National Fenestration Awards, but it has also had a major impact on the number of fabricators now converting to the Advance 70 System and choosing to #bepartofthefamily, as Andy highlights. “Over the last 18 months or so, over 80+ fabricators have been converted to our Advance 70 System. This is an amazing achievement when you consider that the

industry as a whole is, reportedly, between 5 and 15% down over the year. We have really opened the industries eyes in to what Selecta has to offer whilst attracting a broad array of customers of all sizes. Having customers visit our site, meet and greet the Selecta ‘family’ and leave totally impressed with the state-of-the-art extrusion and distribution facilities has been immensely satisfying.” “Being nominated finalists in five categories, on the back of converting a record number of fabricators, really demonstrates the progress we have made and puts Selecta and the Advance 70 System firmly in the spotlight. I would personally like to thank everyone involved in our recent achievements, which are already looking likely to continue in to the New Year with some exciting growth and expansion plans just around the corner.” Selecta Systems certainly look in to the future with optimism and enthusiasm as they look to build further on one of the industry’s biggest success stories of the last couple of years. Fabricators, installers and specifiers, it’s time to #bepartofthewinningfamily.

If you are looking for a PVCu window and door system supplier that can service and support your business or require further information, then contact Selecta on 0121 325 2100, email marketing@selectasystems.com or visit www.selectasystems.com. Written by Mark Walker, Marketing Manager, Selecta Systems READER ENQUIRY NO: 1118/0016

ATLAS WINNERS DELIGHT WITH

SHOWSTOPPING LANTERN INSTALLATIONS

A growing number of homeowners are asking for the Atlas lantern by name and now three installers have proved that no other lantern can match it for looks and style. Vision Conservatories, Sherborne Windows and Village Conservatories have completed three extraordinary Atlas installations which not only met with exacting customer demands but were also winners in the Atlas Installation of the Month competition. Vision Conservatories created a large rear extension on a family home, making a stunning architectural statement with three Atlas lanterns in two styles. The new space features a super-slim contemporary lantern in the centre with two regular Atlas lanterns on either side. Vision was able to complete the project in record time because the fitter-friendly lanterns, which were available from stock in just five days, were installed in just one day. Mike Keeling, managing director of Vision Conservatories, said: “Our customer loved the look of the Atlas lanterns and was very clear from the outset that they wanted them for their new extension, so it was an easy sell for us. We persuaded them to go for it with two lantern styles – it was brave, but the end result has far exceeded their expectations and they are absolutely delighted with their new extension. Although the lantern styles are clearly different, they complement each other

perfectly, showing that you can easily combine the two and achieve incredible results.” Third time Atlas Installation of the Month winners Sherborne Windows didn’t hesitate in replacing a tired gable ended conservatory with an impressive T-shaped orangery, complete with a spectacular Atlas lantern. The traditionally-styled orangery reintroduced plenty of original features and is much more in keeping with the 1930s property in Surrey, whilst the huge Atlas lantern magnifies the views above. “The Atlas roof was one of the most satisfying elements of the project,” says Chris Long, managing director of Sherborne Windows. “It balances with the traditional orangery and creates a real sense of grandeur but it’s not fussy or cluttered at all, which is exactly what the homeowner wanted. We always use the Atlas lantern because it’s the best looking one out there and this job shows just what a startling impact it can have on a living space. We love this project and, with so many super entries into the competition from other Atlas installers, we’re really proud to have been picked as a winner once again.” ‘No compromises’ was the brief for Village Conservatories when it designed a sensational extension for a Dorset farmhouse – a novel setting for a vodka distillery. The customer was very keen to

April - Vision Conservatories

May - Sherborne

impress visitors, so every element of the extension needed to be luxurious. The slim Atlas lantern brings the space to life and cleverly elongates the room, whilst the large aluminium bi-folding doors maximise the views of the surrounding countryside.

didn’t want unsightly tie bars to detract from their new extension or spoil their views, so it’s no surprise that the Atlas lantern won their hearts. There are no compromises with the Atlas lantern – it’s slim, strong and stylish and it does full justice to this remarkable new space. We’re delighted with how this project turned out and to have won an award for it.“

Colin Dicker, managing director of Village Conservatories, said: “The homeowner

“Our customer loved the look of the Atlas lanterns and was very clear from the outset that they wanted them for their new extension, so it was an easy sell for us.”

To see more on the three latest winning installations, visit www.atlasroofsolutions. co.uk/installation. Every month, an installer will win a £200 Screwfix voucher and a £50 Majestic Wine voucher. There’s also trade industry PR and promotion through the Atlas website, as well as entry into the Atlas Installer of the Year award finals. All entries submitted with completed installation pictures will receive an Atlas thermal mug. Entries can be submitted via Twitter to @Atlasroofjohn using the hashtag #AtlasShowOff or on email to marketing@atlasroofsolutions.co.uk.

June - Village Conervatories

READER ENQUIRY NO: 1118/0017

November 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WINDOW WIDGETS PUBLISH THE BIG PINK BOOK Window Widgets have just published a 158-page wire bound catalogue that includes details of their entire product range and has already been dubbed as ‘the big pink book.’ Over 1,000 copies of the catalogue have already been distributed across the industry in a distinctive pink envelope with a little sweetener. It’s not only a handy ordering guide, but includes full technical details, dimensional drawings, load bearing statistics, quality standards and also includes a number of notes pages throughout.

Given the number of pages within the catalogue, 21 tabbed sections have been created for easy reference including the product categories of couplers, baypoles, corner posts, jacks and foiled trims. There is also a new website due in the coming weeks to fully support the launch of the new pink guide, along with the ongoing support from Adrian Clare, internal sales executive and Tom Edwards, national sales manager. Sarah Hitchings, sales and marketing director of Window Widgets commented: ‘The new product catalogue has been

one-stop shop for all types of ancillaries for both fabricators and installers, with the added benefit of full technical support, own vehicles and all product accreditations including BBA certifications and CE Marking.’

a labour of love in many ways and the response from customers has really been quite inspiring. We are ultimately the

For a free copy of the product catalogue and sample box, contact internal sales executive Adrian Clare at e-mail adrian@ windowwidgets.co.uk or call 01452 300912. You can also add to their following on Twitter @Windowwidgets. READER ENQUIRY NO: 1118/0020

KENSINGTON WINDOWS CHOOSE BISON FOR THE BEST OF THE BEST Derby based Kensington Windows is a family run fabricator-installer that has always set its standards high, so when choosing supply partners, they only work with the best.

asked them to thank the guys in the factory for doing such a good job.

The company has been working with Bison Frames for 9 years and has recently added the WarmCore bi-folding door to its portfolio from the high-end fabricator. “When we started buying from Bison Frames, we were just buying Vertical Sliders,” explains Steve McGinty, Operations Director of Kensington Windows. “We had used several different suppliers and experienced problems from all of them – we had quality issues, bits missing, and products just not being manufactured very well. But after our first order from Bison we phoned them and

Bison’s directors Mark Tetley and Martyn Haworth are available to comment on the window and door market or any aspect of Bison Frames and their products

“As a fabricator ourselves, we set our standards high. We’re never more than 1mm out and even we are in awe of the quality that Bison produce time and time again. So, when we wanted to add the WarmCore bi-folding door to our range, there was no question as to who we wanted to manufacture it. We know we can rely on them for a quality finish every time. It’s the attention to the detail that makes all the difference and once again Bison are delivering a great product. In short, they take the very best products on the market and make them that bit better.” Martyn Haworth of Bison Frames adds: “Our entire range of PVC-U and aluminium windows and doors are manufactured to the highest standards because we understand

that our installer customers rely on us to deliver quality products when they need them. It’s their reputation on the line at the end of the day and we always want to do whatever we can to help them succeed. We’ve positioned ourselves as high-end manufacturers because we constantly design-in new features and customer benefits. We can also Graf-weld our windows and doors for seamless joints and a smoother finish – all of which helps to make our products better and keeps our customers ahead of the competition.” For more information on Bison’s full range of Genesis and WarmCore windows and doors, visit www.bisonframes.co.uk or call 0800 138 3838. READER ENQUIRY NO: 1118/0021

MARGINAL GAINS HELP MAKE EUROGLAZE GREENER AND MORE EFFICIENT Just a few months after announcing that they have started fabricating in Rehau’s Total70 co-extruded profile, leading trade fabricators Euroglaze have turned their attention to reducing their environmental footprint in other areas as well. The Barnsley based company has introduced a truly paperless ordering option for all customers, who can now place orders online and receive their order confirmation, invoice, delivery note and statement via email or via the cloud. They have also switched to paperless purchasing wherever possible – encouraging all those suppliers who are still sending paper acknowledgements and invoices to join their mission to reduce waste and increase efficiency. Internally, they are focusing on achieving a paperless factory and office environment, with electronic production scheduling replacing paper T-cards, and bar code scanning being used to monitor frames around the factory. Martin Nettleton, Managing Director of Euroglaze, explained the difference that

this is making: “Whilst our mission is to become greener, the whole process is making us more efficient as well. Where once every order and every frame had pieces of paper associated with them, many of which carried vital information, now this is all done using electronic processes that leave nothing to chance. Important notes and details can be confirmed as having been read and we can trace and maintain accountability in almost every process

within the company. We can ensure that our product is right first time, every time. “As we chop down fewer trees and waste less toner, we also improve training and traceability at every stage of production. This fits perfectly with our philosophy of continuous improvement. Our quality circles can see accurate information on where we need to get better and can come up with ideas to make it so.” For Euroglaze customers, the paperless initiatives are delivering a simpler and more streamlined buying experience and also a faster reaction to queries. With video imaging in place across much of the factory, Euroglaze can check instantly if mistakes have been made at ordering or fabrication stage and deliver a quick and efficient response. Martin added: “As a keen cyclist, I’m a real advocate of the great coach Dave Brailsford’s mantra of ‘marginal gains’. Every aspect of the business is continually being scrutinised to identify areas where we could increase efficiency, consistency and accountability, while also reducing our costs and

environmental impact. After all, the greener and more efficient we become, the better the service we can deliver to customers.” Full details are at: www.euroglaze.co.uk. READER ENQUIRY NO: 1118/0022

November 2018 | www.glassnews.co.uk

Forty

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

TRADE NEWS

Attitudes and window technology have been transformed in the last 40 years. Our founding commitment to product and service innovation, however, remains as strong as ever. 1118/0023

Call us on 01933 685744 visit www.emplas.co.uk Emplas Windows www.glassnews.co.uk | November 2018

@EmplasWindows

Scan to see our Story 11

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

EIGHT YEARS OF GUARDIAN INNOVATION!

How Rigorous Quality and Putting Customers First Keeps Guardian Installers One Step Ahead. Launched in 2010, the Guardian Warm Roof has transformed the industry. In that time, the company has relentlessly pressed ahead with a widening range of superior sustainable products including lightweight slates, shingles, the Guardian Extension and, most recently a new product that makes the warm roof even more configurable: the new Solstice rooflight system. But it’s not just about the products.

quality. High-performance insulation provides superior energy savings with zero on-site waste. This transforms the homeowner build experience. The versatile system boasts a wide range of colours and finishes too. There’s even a bespoke design service to recommend and design the best solution for every project. It’s all part of the Guardian training and technical support partnership from start to finish.

Always listening, the Guardian team set to work developing more solutions for use exclusively with other Guardian products.

An army of over 500 dedicated installers have joined Team Guardian. Team Guardian is now the UK’s biggest network of installers taking advantage of exclusive benefits including full training; sales models; official Team Guardian ID’s and lanyards; promotion on the Guardian Warm Roof website; and crucially, leads from their local fabricator.

You’d be excused for feeling a little breathless from the pace of product innovation. So, let’s take a moment to see how the story of the UK’s favourite lightweight replacement roof inspired such a comprehensive range of superior home refurbishment products and solutions.

As the network has grown, so has the feedback - shaping more opportunities to innovate and improve the Guardian range.

Guardian Warm Roof was the UK’s first solid conservatory roof system in the country with Local Authority Building

THE UK’S FAVOURITE

Control (LABC) and LABSS approval. Last year, Guardian became the UK’s first replacement roof manufacturer to satisfy the new LABC guidelines. In 2016, Guardian Slates were launched. Offered in five colours - Black, Terracotta, Grey, Brown and Mulberry - the colour range increases the likelihood of a close match between the replacement roof and the original. They are made from resinbonded crushed limestone. The slates boast superior life expectancy; is grade ‘A’ fire rated on a standard membrane; and recyclable at end of use.

TIME TO THINK DIFFERENTLY ABOUT EXTENSIONS After revolutionising the UK lightweight replacement roof industry, Guardian then set their sights on transforming the way the country thinks about home extensions. Last year, the new Guardian Home Extension and the Esprit Guardian Shingles joined the Guardian product portfolio. The Guardian Home Extension is a new breed of high quality, versatile, affordable home extension. And it’s changing everything: It’s slashing build times; protecting installer margins and giving customers a stylish robust extension in a fraction of the time it takes to complete a traditional build. All the elements of the Guardian Extension are pre-assembled, factory-engineered modular construction for superior build

Working so closely with hundreds of Team Guardian members gives the business unrivalled industry knowledge. The benefits from the innovative new ‘Guardian Extension’ are impossible to ignore. And it’s not difficult to predict a day in the not-toodistant future where traditional drawn-out stop-start build schedules become a thing of the past.

NOW EVEN MORE CONFIGURABLE Which brings us to the latest proud member of the Guardian range. A key reason for the Guardian Warm Roof ’s success is its configurability. Guardian’s mission is to help installers to offer each customer exactly what they want. And the latest product addition to the Guardian family is a perfect example of that. Solstice is the new stylish, integrated, glazed panel rooflight system from Guardian providing enhanced levels of natural light. It is designed exclusively for easy integration and to be fitter friendly with the Guardian Solid Roof System for both conservatory roof conversions and the Guardian Home Extension. More information about Team Guardian, and how to become an installer of the UK’s number one replacement roof, is available by calling 0800 0665832 or visiting www.guardianroof.co.uk/jointeam-guardian/ More information about the new Guardian slate range is available from www.guardianroof.co.uk.

READER ENQUIRY NO: 1118/0024

November 2018 | www.glassnews.co.uk

Introducing the new

Guardian Solstice rooflight system Stylish, integrated rooflight system providing enhanced levels of natural light with the market-leading Guardian Solid Roof System. 1118/0025

u High performance sealed glazing unit requiring little or no maintenance u Introduces increased levels of natural light into the living space u Flush fitting, cost-effective alternative to conventional opening roof lights u Designed for easy integration with the Guardian Solid Roof System for both conservatory roof conversions and the Guardian Home Extension

www.guardianroof.co.uk Email: info@guardianroof.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TRADE FRAMES BECOME PART OF

THE SELECTA FAMILY!

Somerset based trade window and door supplier, Trade Frames, have announced that they have started fabricating the Advance 70 Window and Door System and become part of the Selecta ‘family’. Managing Director, Keith Matthews, and General Manager, Paul French, explain the reasons behind the move, future partnership plans and the enthusiasm to join the independently owned and fastest growing PVCu systems company. With 30 years of trading under our belt, Trade Frames have grown in size and prominence over the years to become one of the South West’s leading trade window and door suppliers. Trade Frames reputation has been built on providing a range of quality products, complimented by a fast and reliable delivery system and unrivalled customer service. To be able to continue to provide our high level of service and quality, we required a window and door profile system and systems supplier that meets ours and our customers’ expectations. Our previous system supplier of 16 years had been failing on all accounts, from product quality through to service and this was having a damaging effect on the business. It felt like we were just a number to them, passed from pillar to post with no personal touch to their approach. In the end we could not see a future with them.

change, but I must say it’s been a revelation and total breath of fresh air. So much so, it’s now something I wish we had done some time back! The transition was smooth and very well organised, with very little or no disruption to our fabrication, something that we feared at first, but it was handled so well by all involved at Selecta and fitted in nicely with our own operations. Our fabricators have been impressed with the ease of fabricating the Advance 70 System, with our trade customers very complimentary in regards to the quality of the window and door solutions provided.

of their suite of profiles. Our fully fabricated and glazed frames will also be able to benefit from Selecta’s new LINK70 Pre-Glazed Frame Connector System, which will provide a fast fix frame connection solution for installers when on site. We see the partnership with Selecta as one that can go from strength to strength, with expansion plans already well underway.

What has impressed my colleagues and myself the most is the personal relationships we have already been able to build with Selecta and the team, the proactive and down to earth approach to building up those relationships and the promptness of those responses. We get to speak directly to those who make the decisions, those that can help and don’t have to wait days or weeks for a reply! The longest I’ve waited is an hour, whereas I was lucky at times to get a response from my previous supplier! It’s

“What has impressed my colleagues and myself the most is the personal relationships we have already been able to build with Selecta and the team, the proactive and down to earth approach to building up those relationships and the promptness of those responses.”

very straightforward with Selecta, they will help and bend over backwards, if and when they can, but will be honest and upfront if they can’t. We like the honest approach, at least you can plan around that. The whole ethos of Selecta is spot on and fits perfectly in to Trade Frames ethos and values. We are really looking forward to a bright and promising future with Selecta, the Advance 70 System and the range of window and door solutions we can offer our trade customers. The addition of flush sash windows is an exciting prospect in itself, for ourselves and our trade customers too, as our previous supplier did not have this as part

With many issues not being resolved, we decided to look for an alternative window and door systems company and we were quite intrigued by what Selecta and the Advance 70 System had to offer. We were personally invited by Andy Green, Director at Selecta, to visit their Birmingham extrusion and distribution centre, meet the team and see the whole operation that would be servicing ourselves, first hand. Selecta opened their doors to us from day one and we were highly impressed with the warm welcome we received and the site tour was impressive. The thing for ourselves was that, when you’ve been with a supplier for over 16 years, you are very apprehensive about

We are expanding our 23,000 sq/ft premises further, with the addition of new machinery, to set-up a composite and patio door fabrication shop, solely concentrating on manufacturing Selecta’s new composite door kits and MASTERslide patio doors. The composite door kits will provide ourselves with greater opportunities with our trade customers and allow ourselves to have full control over the product leaving our factory, maintain our high standards, whilst remaining competitive within the market. All the new products will be added to our Trade Frames 24/7 online ordering system, which allows registered trade users to log in, browse through our extensive range of products on offer, choose the style, size and quantity they want – even if it’s a bespoke design – and then retrieve a quote and place on order. The system enables fast and simple tradesman’s access to a quick quote and ordering system, anytime of the day or night, on site or in the office. The new window and door solutions will only improve the system further. All-in-all, Selecta have delivered on everything that they promised. We now have a relationship with our supplier, something we lost with our previous profile system supplier. We now have a window and door profile system and supplier that meets ours and our trade customer’s expectations. We are so pleased to have made the decision to ‘be part of the family’... Trade Frames Tel: 01935 825900 - www.tradeframes.com Selecta Systems Tel: 0121 325 2100 - www.selectasystems.com Written by Mark Walker, Marketing Manager, Selecta Systems

Selecta's Director, Andy Green and Customer Liaison Manager, Steve Keyte, welcome Trade Frames General Manager, Paul French, to the Selecta 'family'

READER ENQUIRY NO: 1118/0026

November 2018 | www.glassnews.co.uk

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GNI: WINDOW WIDGETS & THE RESIDENCE COLLECTION

The UK’s Leading Glass & Glazing Newspaper

BRITISH DESIGN AND MANUFACTURE FOR WINDOW WIDGETS AND THE RESIDENCE COLLECTION A visit to Gloucester for Glass News’ Editor, Chris Champion, to see Window Widgets and The Residence Collection’s design and manufacturing facilities and to meet and talk with Sarah Hitchings, Sales and Marketing Director, about their pride in being a British manufacturer and to get an insight into their innovative marketing techniques.

I’m ashamed to admit my ignorance but what exactly is the relationship between Window Widgets and The Residence Collection? I had always thought of them as being entirely separate companies. Sarah Hitchings: In fact Window Widgets (2006) Ltd. is the holding company for both Window Widgets and The Residence Collection. We are a systems house, primarily, extruding profile and providing ancillaries and solutions for the glazing industry.

And was Window Widgets the start of the group? Sarah Hitchings: Yes, it was. It started out producing corner protectors and we produce millions of them every year, but the real basis for the company was manufacturing jacks. This progressed into bay poles and couplers with many of them having BBA certification and CE marking. We have an extensive range of products and have the most comprehensive range of bay poles and couplers in the UK.

premium window and door systems that are British designed for British homes. The suite has been carefully thought through such that the three window and door systems look identical from the outside with their perfectly flush finish. R7 is a 75mm system with a flush internal aesthetic, R² is a 100mm system with a squared frame internally and R9 is a 100mm system with a traditional ‘timber’ decorative edge on frame and mullion. Sarah Hitchings, Sales and Marketing Director

machines, CNC turning facilities, as well as 3D printing for in-house design and modelling. The 3D printing allows us to test very intricate components before investing in expensive tooling for manufacture.

As a system house you presumably have PVCu extrusion lines, too? Sarah Hitchings: Altogether we have 6 PVCu extrusion lines. 3 Extrunet extrusion lines based at our head office in Gloucester, mostly doing trims for our Window Widgets range and 3 of the very latest Greiner RED LINE extrusion lines which are housed at Deceuninck in Wiltshire, who operate those lines for us in extruding and foiling for The Residence Collection.

The name, ‘The Residence Collection’, doesn’t sound like the name of a system house… Sarah Hitchings: And that was deliberate. It had always been the intention to have a system with a name that the homeowner could associate with and we believe that has worked well for us. We’re proud of the fact that we have brought together a suite of

Who are your customers? Sarah Hitchings: For Window Widgets our customers are fabricators, installers and trade counters and we have 500 customers across the UK and Ireland. We’re the market leader for window, door, conservatory ancillaries. In case you hadn’t noticed, pink is very much the Window Widgets’ colour! We have our pink sample boxes and now the #bigpinkbook that lists every product and makes life easy for ordering….online ordering is also nearly ready for launching. We also have our own fleet of 18 tonners for delivery although we also use some contracted transport, too.

You’ve updated the website and produced the #thebigpinkbook and about to start online ordering. Does that mean that Window Widgets has completed its development stage?

struggle to get their products to the installer in a timely fashion. We know how important that is and we are driven to provide an efficient service that provides quality British made ancillaries to our customers.

Turning back to The Residence Collection, how does that vary in your approach to customers? Sarah Hitchings: The big difference is in our marketing approach. Although we sell to fabricators, we market directly to the consumer and the installer. Currently we have 35 fabricators across the UK and Ireland and around 300 installers who are listed on our ‘Find an Installer’ on our website. Our target market is the timber, aluminium and composite markets as well as PVC-u due to product features and the range of our systems – Residence 9 created the PVCu flush market. To reach our target audience we have created a resource bank of brochures, swatches, sample cases, a Window Designer, videos, samples and showroom materials. We then create ‘pull’ for our products through the consumers, installers and fabricators. Whereas the methodology to reach the installer and fabricator is not unusual, our approach to the consumer is what makes us different.

Sarah Hitchings: Window Widgets will always develop, with new and improved products. All our efforts are towards making ordering and delivering of products as easy as possible for the customer. Without the ancillaries required to complete jobs, fabricators would

And these are all manufactured in the UK? Sarah Hitchings: That’s correct. We’re very proud of our manufacturing ability and the fact that we offer UK manufactured products. At our head office here in Gloucester, within an area of around 55,000 square feet, we have 11 injection moulding

The Residence Collection - from modern...

...to thatched cottage...

...to Oast house

November 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GNI: WINDOW WIDGETS & THE RESIDENCE COLLECTION

I have worked for companies that profess to want to talk and promote to the consumer but think they can do it on a few £hundred thousand and don’t understand the real cost of consumer marketing… Sarah Hitchings: You’re right. Reaching the consumer is expensive but with the advent of social media, e-campaigns and websites, although advertising and exhibitions need to be part of the mix, the costs can be controllable. For The Residence Collection, creating that ‘pull’ by encouraging the consumer to ask for The Residence Collection by name, has been very effective. Fabricators don’t have the margin to spend on large national campaigns and installers are, essentially, looking to create their ‘pull’ from small geographic areas. Very early on we decided that we had to create the demand and that was how I came to be involved in both Window Widgets and The Residence Collection.

You were at Rehau and looked to be there for the long term… Sarah Hitchings: I was, and if it hadn’t been for Dan Gill talking to me and asking me to join I would, probably, still be at Rehau. Dan knew that that I had been very involved in the whole aspect of social media and that my view, as was his, was that the traditional methods of marketing to consumers, like advertising or direct mail, was becoming less effective and that businesses were turning to social mediums to connect in positive ways with consumers, and the people who influence them. The aim is to develop and grow relationships directly, with customers and influencers.

The all important corner samples ready for despatch

Warehouse at the Gloucester HQ

www.glassnews.co.uk | November 2018

Sarah Hitchings shows the corner protectors that are produced in the millions!

The Residence Collection fits perfectly with older and traditional style houses

No better way to see the differences in The Residence Collection - from l to r: R² , R7 and R9

You are now part of the Masonite family but, with their focus on door companies, is Window Widgets and The Residence Collection an uncomfortable fit within the group? A great example of an R9 House

Tommy Nuts

What platforms do you use? Sarah Hitchings: Anything that is popular with the consumer, and that changes and develops. Twitter, Facebook, Instagram, You Tube, Pinterest, Houzz, LinkedIn. Interestingly, there are trends that surprise some people. For instance, mobile device viewers outweigh those from computers by over 1600%; 58% of our website traffic comes social media; our videos on You Tube have been seen 73.2K in August, up by 179% from March. I could go on and on with statistics!

We’ve added some well-known and premium home improvement brands in to our ‘pages to watch’ as we know where we are within our industry, but we should now benchmark ourselves against popular retail brands. It’s great to see we’re up there with some very well-known retail brands! More than DFS, Wren, Sharps,

On the factory floor

Jacks get the famous pink Tommy Nut fixed - and all CE marked and fully tested

Hammonds and Velfac and almost as many as Aga! Employing social media is a completely different use of resources within an office… Sarah Hitchings: It is. People want instant answers and that building of a rapport is what grows our presence across the platforms. It is time consuming but very worthwhile. You need everyone to be involved as having only one person responsible for social media would be overwhelming.

Although I know the answer, I’ll ask it anyway – do you employ a specialist company to handle the social media side? Sarah Hitchings: Definitely not! There is no way that an outsider, however much they believe they know your company, could ever answer the questions or show the passion that is needed to be successful in social media.

Sarah Hitchings: You will have to ask them! In all seriousness, we are performing strongly against both forecast and prior year, coupled with our upcoming digital developments and core business values, we have a lot in common. We also do doors The Residence Collection has a great range of door options and Window Widgets supplies key components and ancillaries to the majority of large door suppliers, including Solidor. We have a very happy team at both Window Widgets and the Residence Collection who believe in what we do and are excited for the future and our developments, so watch this space!

Finally, you are Sales and Marketing Director with a seat on the board but I notice there is no Managing Director. Sarah Hitchings: We have a very talented board of directors, all with their own disciplines and we work extremely well together. Strange as it may seem: we simply don’t need an MD! We have no trouble in our decision-making process and are all very focussed and hard-working individuals.

Many thanks, Sarah. There is certainly a good vibe within your Gloucester based HQ and it has been a pleasure to learn about the workings and the success of both Window Widgets and The Residence Collection. READER ENQUIRY NO: 1118/0029

01452NEWS 300912 | journey@residencecollection.co.uk | www.residencecollectiontrade.co.uk | The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper TRADE

THE MODERN DESIGN

BOLD AND SQUARE

RESIDENCE 7

RESIDENCE 2 WHO WE ARE

We specialise in flush sash! We designed the original PVC-U flush sash; Residence 9 back in 2011. We have now developed further flush window & door systems based on our knowledge & expertise of that market. In 2016 the Residence Collection was born and now incorporates a full suite of flush sash products.

A SOLUTION FO

ENERGY SAVING

ENHANCED SECURITY November 2018 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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TRADE NEWS

CONSERVATION SOLUTION

RESIDENCE 9 JOIN THE COLLECTION Offer a solution for all markets. The Residence Collection brings together 3 premium window & door systems in 1, designed and made in Great Britain. British windows for British homes.

OR ALL MARKETS

GREENER THAN| November YOU THINK www.glassnews.co.uk 2018

ACOUSTIC PROTECTION

WINDOWS

BERECO LAUNCH NEW AMBIENT TIMBER WINDOW & DOOR RANGE; A RANGE OF CERTIFIED NOISE REDUCING WINDOWS In an age of noise, homeowners are seeking to create homes that allow us to retreat from this into a calm, quiet and healthy space. Noise has become so common in everyday life that it is almost accepted but exposure to noise does not only have the ability to cause irritation and stress but studies have shown that this can be linked to serious health issues such as cardiovascular disorders, heart disease, stroke and dementia. A study undertaken by the World Health Organisation showed that three in one hundred deaths in the UK are caused by exposure to noise. Noise has in fact been identified as ranking second amongst all environmental threats to public health, just behind air pollution. In an age where noise is on the rise, this is increasingly worrying. Concern is being raised by authorities with the city of London announcing a Noise Reducing Strategy aimed at tackling the environmental noise levels in the city. It is essential that we take measures to protect ourselves from this noise and in order to do so we must look to our homes. Having studied the intricacies of noise in the home, and in a bid to provide a noise reducing solution that can be relied upon, Bereco is pleased to announce the launch of the Ambient Timber Window & Door Range. Unique to the market, this highly anticipated range includes a number of noise reducing levels from 38dB right up to 42dB.

The UK’s Leading Glass & Glazing Newspaper

KÖMMERLING’S NEW WINDOW WITH GEORGIAN BAR

Most manufacturers will state the dB rating for the glazing alone but this does not take into account the noise ‘leak’ that may potentially occur through the frame. Poorly fitted gaskets, gaps in the frame and trickle vents can all be responsible for this. At Bereco we have measured the overall dB rating for the window and this is what we state. We are pleased to report that each level within the range has been awarded Bluesky Noise Reducing Windows certification and the 42dB window has achieved a Bluesky A-rated noise reduction level. The Bluesky Noise Rating label is similar to the concept of the energy rating labels and is designed to simplify the process of selecting a noise reducing window. The majority of windows and doors on the market would achieve a C, D or E rating. Fitting an A-rated product will greatly reduce noise levels in the building compared to a standard window and will be sufficient for almost all cases. Installing a certified noise reducing window ensures a proven level which offers the homeowner complete assurance. Despite there being a host of home soundproofing options available in the marketplace from secondary glazing to curtains and blinds and acoustic plasterboard, there are very few which can be relied upon. Noise will enter a building through the weakest point of that building and the acoustic performance of the whole building will be affected considerably by the weakest part of the building fabric and this typically is the windows. By offering Bereco Ambient Windows and Doors you are offering a solution which will help you stand out and not only that, provide the homeowner with a level of noise reduction that they can rely on. Nicola Harrison, Managing Director of Bereco Group explains why this is an important addition to the ever expanding Bereco Range and why the ability to offer unique solutions that provide a differential is key in the marketplace. As part of the range a whole host of marketing resources are available to the installer including a promotional video, a new brochure, a social media campaign and a range of showroom resources. For more information about Bereco visit www.bereco.co.uk/ambient-windows or tweet us @berecowindows. READER ENQUIRY NO: 1118/0030

NATIONWIDE SAYS NEW BUILD LOVES GEORGIAN BAR “Between 40 and 50 percent of windows we install include a feature bar from The Georgian Bar Company,” says John King, Director at Nationwide Frame Services (NW) Ltd, specialists in newbuild manufacture and installation of windows and doors. “It’s a popular addition for housebuilders like Morris Homes and David Wilson who offer the extra styling on windows across all their sites.”

“Window design has never been more important to homeowners,” says Brian Macdonald, Sales Director at KÖMMERLING. “KÖMMERLING has developed its new window to bring the very best aesthetics, and an integral part of the design is the astragal bar from Georgian Bar Company.” The two companies have worked together for more than a decade. “The Georgian Bar Company’s products are tried and tested on our windows,” adds Brian. “They don’t fall off which means our customers don’t get any call backs and they can offer them with confidence. It’s why we promote them in our brochure, and they’re available across our whole range of windows in all the colours. “We talked to Philip Dewhurst Jr early in the design process of the new window, and he’s been of great assistance to us. He knows the product inside out, and he knows how to make it work for our customers. “We are very happy with the final design of the System 76 new flush casement and casement windows. They are high-performance windows, full of innovation. It’s based on KÖMMERLING’s principles of quality, from the compound to the finished windows. System 76 is designed for both traditional and modern properties and will come in a range of stock colours including contemporary greys. The Georgian Bar is a stand out feature that complements the new window.”

Nationwide Frame Services and The Georgian Bar Company have worked together for more than a decade, and it’s a partnership that has stood the test of time. “The service we get from Georgian Bar is second to none and Phil will drive over to us at the drop of a hat if we need something! He has even been known to come with us to present samples to customers. “With such a big proportion of windows being specified with Georgian bar, it’s an integral part of our business. We offer different configurations using the patented clip-on system from the traditional styling of Georgian squares, to Georgian crosses, that divides panes into four, and a simple elegant single horizonal bar. Morris Homes, one of our regular customers, has a signature sunburst style within an oversized arched window which is very popular.” The new build specialist supplies major housebuilding sites between Birmingham and Carlisle from its North West base in Chorley. Its 87-strong team includes 14 installation teams and five service engineers to ensure everything on site is spot on. “We glaze our windows in the factory,” adds John. “Which means we also factory fit the feature bars. It reduces the work we do on site and Georgian Bar guarantees a perfect finish, every time to enhance the look of new homes.” Tel: 01772 631441 - www.geofast.co.uk

“Morris Homes, one of our regular customers, has a signature sunburst style within an oversized arched window which is very popular.”

The new window is being launched by KÖMMERLING at FIT Show 2019 on the profine Group stand N30 at the NEC from 21 to 23 May. Tel: 01772 631441 - www.geofast.co.uk READER ENQUIRY NO: 1118/0031

READER ENQUIRY NO: 1118/0032

November 2018 | www.glassnews.co.uk

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How hard is your fabricator working for you? Behind every great installer is a fabricator relationship built on a comprehensive and specialist product range, combined with exceptional customer service. To get ahead, find a partner who is flexible enough to deliver what you want, when you need it. Look for extras they can offer you that will turn your customersâ&#x20AC;&#x2122; heads and save you time, money and effort from enhanced supplier benefits, to added-value business-support services like marketing advice that works for your business. A good fabricator really makes the difference. Make sure you are working with a partner that is the right fit for your business!

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10/10/2018 14:

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

THERMIX: THE PIONEER OF A NEW GENERATION OF SPACERS TURNS 25 In 1993, the world’s first coextruded spacer profile for the Warm Edge of insulating glazing was launched. In the last 50 years, the average UW value of windows in Germany has improved by around 75 percent – from 4.7 W/(m2K) or worse to 1.1 W/(m2K) or better. Highly insulating spacers such as Thermix from the plastics specialist Ensinger have contributed to the sustainable increase in energy efficiency and living comfort achieved by modern insulating glazing. A material mix of plastic co-extruded with metal gave the new thermally optimised insulating glass spacer its name: Thermix. The company of the same name was founded by Georg Greubel, a resourceful glass expert from Altshausen near Ravensburg, in 1993. And as early as 1994, series production was commenced by its development partner Ensinger, who ultimately completely acquired Thermix in 1997. The plastics specialist was already known in the sector for the insulbar insulating profiles for the thermal separation of metal frames of windows, doors and façades, which it had launched in 1977. One thing was clear: The demands of customers and legislators in relation to the thermal insulation of buildings would increase further along with the energy prices. Since the end of the 1970s, hardly any singleglazed windows, double casement windows or coupled windows have been produced in Germany. Insulating glass has dominated. In addition, its thermal advantages have improved thanks to coatings and inert gas in the space between the panes. One weak point persisted into the 1990s, however, namely the thermal bridge in the edge bond of the insulating glass.

WARM EDGE INSTEAD OF THERMAL BRIDGE “The spacers at the edge of the pane influence the insulating effect of windows and façades over the service life which spans several decades”, explains Ingrid MeyerQuel, who until 2011 was the Product Manager and Head of Sales for Thermix and today is a freelance consultant for the Warm Edge and glass. “If the spacer is made from steel or aluminium, then the high thermal conduction capacity of the metal means that lots of energy is lost in the edge zone of the glazing. Highly insulating plastic profiles, usually equipped with a thin diffusion barrier made from stainless steel, minimise this thermal bridge effectively.” The architects from the growing passive house movement quickly recognised the benefits of Thermix. Lower energy losses meant a lower heating and cooling

requirement, lower energy costs and lower CO2 emissions. Living comfort also increased. Since the glass edge remained warm when the outside temperatures were cool, barely any moisture from the room air could become deposited at the edge of the glazing. As a result, the risk of condensation and mould formation decreased.

“SWITCH AS EASY AS POSSIBLE” “We have designed the product to make switching to it as easy as possible for insulating glass manufacturers”, explains Heinz Raunest, who in his capacity as an application engineer at Ensinger has been involved with Thermix since the very first metre was produced. “The profile rod was capable of being processed on existing lines without major investment or training of the employees. The material was highly compatible with all customary sealants, and we also supplied suitable connecting elements and muntin bars in numerous dimensions and colours.” But Thermix was somewhat ahead of its time. In the 1990s, the standardised energy

Thermix: Development milestones

assessment of windows and façades did not even take account of the thermal bridge in the transition zone from glass to frame. Consequently, it was difficult to convey to many customers the value added offered by a Warm Edge. The insulating glass manufacturers hesitated, despite the fact that from 1994 onwards it was already becoming

apparent in the draft DIN EN ISO 10077 (then 30077) that a comprehensive new assessment was in the offing. Tel: +49 7032 819 674

Pictures courtesy of: Ensinger GmbH READER ENQUIRY NO: 1118/0034

ONLY FROM JADE ENGINEERING:

‘MECHANICAL’ JOINT AESTHETICS AND STYLE WITH THE SPEED, EFFICIENCY AND STRENGTH OF WELDS

Mechanically jointed top and bottom rails on traditional window styles are continuing to grow in popularity and this demand raises key issues with production, as mechanical jointing is labour intensive and can create production bottlenecks. Coventry-based window fabrication tooling specialist Jade Engineering has listened to comments from its fabricator customers and turned its expertise to providing a fast and effective production solution. The result is the facility to produce PVC-U window frames with the external appearance of mechanical-style timber joints but with the strength and integrity of a welded finish, particularly with highly popular flush-sash and box-sash styles. Jade’s solution allows window fabricators the opportunity to produce welded external ‘mechanical’ joints, without paying licence fees for such a process. Throughput is up to 12 frames per hour, with the further bonus that all machines may be quickly re-set for traditional applications, says Jade. Packages are available from under £40,000. By using a combination of four milling machines – two for sash and two for frame joints - and a two head welder, all

engineered by Jade Group companies, together with tooling specially developed for the process, fabricators may now produce frames with the appearance of external mechanical timber joints without time consuming fixing and gluing operations, or the expense of fixing and jointing consumables. Now the UK’s largest supplier of fabrication tooling and small specialist machinery to the window and door industry, Jade Engineering says the solution has been thoroughly tested by fabricators in real-world conditions: “The project has been over 12 months in development before release to customers and we have extensively production-tested two installations, at Shepley Windows in Manchester and FrameFast in Derby. Both companies have reported excellent

throughput and quality,” said Adam Jones, who heads up engineering research and development for Jade. Fellow Jade director Sean Mackey says the launch of the Jade MechWeld Joint solution heralds an important new phase in the development of the company: “Jade has long enjoyed the status of being the UK’s leading producer of tooling for frame fabrication, with the vast majority of British fabricators using our products. “Now we have combined our knowledge and experience of developing machinery to provide fabricators with practical, affordable answers to specialist production requirements. All of this is driven by conversations with our customers.” READER ENQUIRY NO: 1118/0035

November 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

NEW WINDOWS FOR PERIOD COUNTRY HOME

Located in the heart of the Nottingham countryside is Felley House, a period country home set in two acres of private land. Complete with an indoor pool room, five bedrooms and many additional reception rooms the property is more than striking – and boasts over 100 windows. So when replacement windows were required for the home it was no minor job. It was Paradise Windows in Nottingham that undertook the installation, electing to replace with PVCu REHAU TOTAL70 chamfered profiles in white. Z-section profiles were used in the manufacturing to facilitate fitting around the stone mullions present in certain windows at the home. Mark Millward, Managing Director at Paradise Windows, explained how the installation came about: “The owner of Felley House needed to replace the windows as part of a general refurbishment project, but as the property has so many windows and many are very different, we needed to test one in situ initially. At first steel was specified for the windows but it was proving very expensive – I suggested PVCu in order to reduce cost but to deliver equivalent results in terms of the profiles. “We installed a few windows using the TOTAL70 profile to ensure the style suited the property. When the owner saw the profiles installed he was very happy, and we continued with the project over a number of weekends to fit in with wider refurbishment work taking place on site at the same time. “Overall the project was very straight forward, and the windows were easy to install. I’d only ever recommend REHAU for a project like this due to the quality and ease to work with. I have been installing REHAU profiles for 25 years and I trust the product to meet all the required standards and provide the correct solution to the specification.” Following the successful installation at Felley House Paradise Windows have since been commissioned to work on further projects for the customer, demonstrating the establishment of a successful relationship. www.paradisewindowslimited.co.uk READER ENQUIRY NO: 1118/0036

www.glassnews.co.uk | November 2018

ECO WINDOWS DEMONSTRATES ITS CREDENTIALS AT HALIFAX HOME

Spectus fabricator Eco Windows has recently completed an impressive design and installation project for a homeowner in Halifax. The project involved the manufacture and installation of numerous bespoke arched windows and doors throughout the property. Such a complex job needed the services of a highly experienced company and Halifax-based Eco Windows fitted the brief perfectly. Steve Ryan, Director at Eco Windows explains: “The property was of a very high specification and the windows and doors needed to be of a similarly high standard. We took a detailed brief from our client before designing a bespoke solution that met their needs including a series of bespoke arched windows and doors which we manufactured, for the first time, in-house. Understandably, the arched frames required a little more precision than standard but we are more than happy how the manufacture and installation went, as is the homeowner.” The window and door products included a mixture of flush casement windows, arched French doors, patio doors and pivot windows. All products were manufactured using Spectus Systems’ products and produced in anthracite grey for a sleek contemporary look. Furthermore, all products were supplied with triple glazing. Steve concluded: “We have worked with Spectus for many years and the quality of their product range is superb. We manufacture their Elite 70 window and door system, flush casement windows and vertical sliders. As can be seen in this refurbishment, their systems offer both the versatility and superior design aesthetics for us to deliver such design-lead projects.”

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Tel: 0808 178 3370 – www.spectus.co.uk READER ENQUIRY NO: 1118/0037

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Anda Gregory Managing Director, Commercial, GGF Group Anda Gregory runs the GGF’s commercial companies including; FENSA – the industry’s largest competent person scheme, BFRC – the UK’s premier energy ratings company, GGFi – the industry’s leading insurance broker, RISA – the inspections service for replacement window installations and Borough IT – the GGF’s in-house IT company that delivers digital solutions for the GGF Group and clients across a number of different sectors.

IT’S ALL ABOUT YOUR CAREER When and how you joined YOU the industry?

Where you were born and currently live?

I’m a born and bred midlander, from Leamington Spa, but have been living in and around South West London for a long time now.

Your education and the subject or activity which you excelled? I was one of those annoying kids who loved school, especially anything involving problem solving, like science and maths. It may look great on the CV now, though at the time I was a bit of geek. And it did lead to a Chemistry degree from Oxford University, so I’m not complaining. Just don’t ask me to do anything artistic...

Your favourite sports or interests? I’m hugely competitive and, sadly, it doesn’t take people long who meet me to work that out. It’s displayed in my love of sport, especially swimming. I used to swim to a high level but now I just do it for fun and to keep fit. I also enjoy cycling, but it’s definitely not a natural talent of mine. My other passion is all things Italian. I’m (slowly!) learning the language and regularly go on holiday there – I adore the food and wine, and the slower pace of life is a healthy alternative to my working life.

Temptation you can’t resist? Crisps and chips – any fried potatoes really!

I’m a relative newcomer to the industry, joining the GGF in January this year. I’ve always enjoyed running and growing businesses, particularly in sectors which have loads of opportunity – and the glass and glazing world has bags full, as well as challenges which can be turned into opportunities. It was clear that the GGF Group, and its subsidiary companies that I oversee, such as FENSA and BFRC, are well positioned to not only make the most of all of the growth opportunities, but to continue to help support the industry and raise standards.

The job you do in 25 words? I’m Managing Director at the GGF Group, overseeing the commercial businesses (FENSA, GGFi, BFRC, RISA & Borough IT), responsible for strategy, growth and improvement.

Your greatest achievements? However well things go, I’m a big believer that the best is always yet to come, so ask me again when I’ve eventually retired to Italy.

Your biggest regret in life? Luckily nothing serious, but years ago I managed to dent my new car after only having it a few days. I was rushing around in the morning before a flight to Sri Lanka, having realised I needed malaria tablets which I didn’t have. A good life lesson learned in never to panic, at least.

AND YOUR FUTURE What would you like to do if you weren’t in this industry? It would be the same sort of job in a different industry – I am lucky in that I love what I do. It would have to be another industry that was as interesting and full of challenges and opportunities as this one though.

Particular ambition? Not that particular, but I would like to make a difference that will help the GGF Group maintain and establish even further its position as the “go to place” for key information, essential services and business support to help companies and the industry grow.

The way you want to be remembered? As one of many female leaders representing our thriving industry.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 24

November 2018 | www.glassnews.co.uk

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DOOR HARDWARE

DOOR HARDWARE EXPERT

The UK’s Leading Glass & Glazing Newspaper

DOOR HARDWARE In this month’s Door Hardware Expert we interview Brisant Secure’s Nick Dutton about the challenges facing the sector.

When did you first become involved in the door hardware sector?

You mentioned suited or is that sweeted, but what exactly is your definition for the purposes of the industry?

With my system house background I was involved with door hardware to a degree, but it became fundamentally important when we created Door-Stop in March 2008.

There’s been much industry debate over the last few months about what suited is so we thought it appropriate to seek clarity from the Cambridge dictionary.

I then became involved with Brisant Secure in 2014. Steve Stewart showed me the Ultion prototype and I felt there was an opportunity for us to build a dynamic door hardware business based on product design and innovation.

Given the huge success and growth of the composite door market clearly the door hardware sector has enjoyed a similar trajectory in terms of success? The growth in the composite door market is well documented and while composite door design and specification has moved on, the door hardware market has benefited from this. Yet the growth in aluminium and PVCu heritage casement windows is ample evidence of a thirst for better products by consumers and the trade who supply them. Ultimately, there’s a growing demand for better products right across the home improvement sector.

We’ve read much about the issues of pitting with door furniture. To what extent do you believe this is an industry wide problem? Before we launched Sweet we commissioned some market research to identify the degree to which pitting was an industry wide issue, rather than rely on the anecdotal information at hand. The result of this research was that of 270 respondents, 88% declared that they had pitting issues in the last 12 months and that just 22.5% felt that their suppliers were

It suggests that suite is a noun often used in relation to ‘a set of furniture for one room, of matching design and colour.’ So, it would seem that the term ‘suited’ applies when all components share similarities in both finish and shape.

handling these problems effectively. This clearly shows what the sector is facing.

Obviously with the question over product longevity, guarantees and warranties must be under scrutiny? The industry has typically adopted 10-year warranties for PVCu profiles, IGU’s etc with the consensus that their expected lifespan is well beyond this. It reflects a minimum term in which these products are expected to perform. Yet the trend in door furniture has been to extend warranties far beyond the 10-year industry commonality, without making any material changes to the products supplied. This leaves the installation company to service pitting issues for longer whilst making the returns process inhibitively arduous.

You’ve recently launched Sweet with some significant early adopters. But what was the driving force behind this development? To satisfy the demand for better products in terms of design and longevity. That’s also why Lock Lock for example has been featured on the Red Dot World of Design portal. We even put this security handle in a salt spray chamber to see what we could achieve with Sweet and surpassed 8,000 hours vs the industry standard of just 240.

If Sweet is to change people’s perception of door hardware, how do you think the industry will react? Sweet doesn’t change homeowners perception, it gives them what they thought they should get!

You’ll be at the FIT Show next May, but what can visitors expect from Brisant? Ultion, which performs beyond security standards. Lock Lock which performs beyond security standards. Sweet which performs beyond weathering standards. We’re hoping to have more standard beaters by then.

Finally, what do you believe are the long-term challenges and influences for the door hardware sector? To create reasons for people to buy new doors. This ethos is always central to our developments. If our products create messages that give a reason for the trade to sell with then we have succeeded. Tel: 01924 410200 READER ENQUIRY NO: 1118/0040

November 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

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www.glassnews.co.uk | November 2018

GGF

CONSERVATORIES

AND THE WINNER IS... Traditionally, November is the awards month for the industry and the Glass and Glazing Federation (GGF) and FENSA are preparing for a big month ahead with four awards dates in the diary.

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On the 2nd of November James Lee the GGF’s Director of Group Marketing will be presenting the winner of MyGlazing. com’s consumer competition “Window with a View”. The Window with a View competition was created by MyGlazing.com to celebrate the country’s stunning architecture and gorgeous landscapes seen from any window in the UK. The competition, now in its third year, has helped shine a spotlight on the nation’s thriving tourism industry, whilst also raising awareness of the importance of modern, energy efficient glazing. After receiving thousands of votes, MyGlazing.com will soon reveal who has won the national title of the UK’s best Window with a View. From consumer awards to the industry and the GGF and FENSA are sponsoring and supporting the 44th National Home Improvement Council (NHIC) Awards which take place on 22nd November at One Whitehall Place, London. The NHIC Awards recognise achievement in UK housing and have been held every year since 1974. Since their inception they have grown to become a premier event celebrating the home improvement sector. Just one week later the Construction Marketing Awards Gala Dinner takes place at Bankside Hilton in London on the 29th November and the GGF and MyGlazing.com have been shortlisted as finalists in three categories. The GGF’s 40th Anniversary Campaign in 2017 has been nominated in the “Best use of Research and Insight” category, while the Federation’s consumer website MyGlazing.com (in conjunction with Refresh PR) has been nominated for the “Best Use of Press and PR” and the “Best Mid-Budget Campaign”. The GGF’s 40th Anniversary campaign entailed extensive research that trawled the GGF’s archives with some of the reference books going back over 200 years of trade bodies in the glass industry. From the research, the GGF produced a timeline starting from 1328 and London’s Guild of Glaziers (the industry’s first know trade body) right through to 2017 and the GGF’s position in the industry as the leading trade organisation for the last 40 years.

Gareth Jones, Director Contech Conservatories (L) alongside Mark Platt, customer (R)

The Construction Marketing Awards is an annual event that showcases creativity, innovation and effectiveness in marketing across the entire construction industry, so being a nominated finalist in three categories is in itself, a great recognition for not just the GGF but for the glass and glazing industry. Last but by no means least are the prestigious G18 Awards with both the GGF and FENSA sponsoring the industry’s “Oscars” which take place on 30th November at Park Lane Hilton, London. The GGF and FENSA have been long time supporters of the G Awards and this year both companies are sponsoring specific categories, with the GGF awarding the “Glass Company of the Year” and FENSA presenting the “Installer of the Year” category. Following the success in G17, FENSA for the second successive year will also present the “Installation of the Year” trophy to the FENSA installer that has received the best and most homeowners’ customer satisfaction feedback from FENSA’s post-installation inspections. Winning or not, the awards season gives the entire industry a great boost and the GGF and FENSA are looking forward to seeing excellence recognised and rewarded.

The team at Contech Conservatory Roofing has noticed how colour is being used more frequently to create striking finishes to projects and this is helping customers to generate greater profit margins. The use of colour is becoming even more important on modern projects as end users know they can add their own personal style. Recently, this was reflected in a project where the high calibre standards and customer service options offered by Contech Conservatories were in demand and once again they proved a winning combination for longstanding customer, Landmark Developments. The complete refurbishment of a prestige car company’s head office required careful attention to detail for the Contech team, with speciality corporate colours required throughout to match the company logo. A dark green foil was stipulated on all windows, doors and aluminium bifold doors at the Stoke based car company for its main office renovation. The stylish renovation also required effective solutions to open up the car showroom on a daily basis to customers. Working alongside Landmark Developments, the Contech team provided unique design options with guaranteed thermal performance and security guarantees for the project.

READER ENQUIRY NO: 1118/0042

Bifold doors were stipulated to ensure that the showroom could be opened up in warmer months whilst giving security and protection to the team during the cooler winter ones. Matching the corporate colours was an important stipulation on the project as everything had recently been

rebranded and things needed to be kept commensurate. Contech Conservatories supplied products that would optimise the natural light and would ensure that prestige cars could be kept safe. This complemented the style of the original building and incorporated high performance glass units to ensure that comfortable year round usage could be achieved. Gareth Jones, Director, Contech Conservatories comments, “The entire project was manufactured according to the exact specification of our customer and the business owners wishes. As an extremely high specification job which required only the best structural products, our portfolio proved to be the best choice.” Landmark Developments management commented, “This particular combination worked a treat and it provides a contemporary feel with a classic finish that my customer has been thrilled with since the installation was completed.” Contech Conservatories is a customer oriented business that prides itself on offering tailored solutions to meet the needs of all customers. The company operates out of a modern facility in Stoke on Trent and fabricates only the best quality conservatory roofing products, whilst also supplying an excellent range of windows, doors and ancillary products that provide complete confidence, all of which are guaranteed by industry accreditations. Superior standard aluminium systems are available for both domestic and commercial projects, giving customers, a vast choice and peace of mind. For more information call the team on 01782 593 968 or visit the website www.contechconservatories.co.uk. READER ENQUIRY NO: 1118/0043

November 2018 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

WINKHAUS ADDS NEW AUTOLOCK AV3 HERITAGE PLUS AND HERITAGE DUO PULL Hardware specialist Winkhaus has introduced two new products – the autoLock AV3 Heritage Plus and Heritage Duo Pull – both designed to complement each other and suit a wide range of contemporary and period door styles. Based on the popular AV3 range of multi-point locks, the AV3 Heritage Plus provides automatic locking once the door is pulled shut without the need for a key

and comes with several new innovative and convenient features. Unlike the current Heritage locks, the AV3 Heritage Plus offers the daytime latch function that, when activated, makes it possible to easily open the door from the outside without a key. This added practicality is popular with end-users, enabling temporary, flexible entry and exit without using a key. The euro cylinder position is similarly placed to a traditional eye-level round cylinder pull, making it ideal for use in traditional or period door designs. Another new feature sees the latch located at the central gearbox position, which provides superior security and weatherresistance.

A distinct feature is AV3 Heritage Plus compatibility with the FAB slave door lock. This forms a perfect solution for double door entrance doors that permits, if needed, an upgrade to the automatic unlocking – blueMatic AV3-E Heritage Plus, which can provide unlocking via all access control systems. Perfectly paired with AV3 Heritage Plus is the new Heritage Duo Pull. This high-security PAS24compatible escutcheon/ pull has been improved to offer new features, while retaining its quality and distinctively-crafted appearance. The Heritage Duo Pull now features an integrated internal and external scalloped finger pull secured by hidden fixing screw heads. Designed to enhance all types of door styles, the external and internal scalloped pull enhances security with a reduced risk of cylinder attack, snapping or drilling. It is TS007 3-Star-compliant when fitted with a 1-Star cylinder and suits standard Euro profile cylinders. An elegant addition for a wide range of door styles, the Heritage Duo Pull is available in four standard finishes - Black, Stain Grey and Polished Chrome and Gold.

FAB FRAMES SWEETEN UP THEIR COMPOSITE OFFERING As one of the first companies in the UK to take stock of Sweet, Fab Frames have now started to offer this revolutionary range of door furniture on their composite doors to their South West customer base. Fab Frames have manufactured their own composite doors using a Solidor slab and KÖMMERLING PVCu door frame for over 8 years, delivering around 80 doors every week to Cornwall, Devon and Somerset. With a coastal climate for the majority of their customers, the introduction of Sweet will provide great re-assurance to their trade installers and homeowners looking for a longer-lasting hardware finish, having achieved in excess of 8,000 hours in a salt spray chamber. Mike Taylor, managing director of Fab Frames commented: ‘Given our past issues with hardware longevity, Sweet will not only address the performance issues, but will allow us and our trade customers to pass the warranty issue direct to the manufacturer. The time taken to process hardware warranties on both window and door handles has been considerable over the years and so the Sweet proposition will benefit our business in a number of ways.’

Nick Dutton CEO of Brisant Secure concluded: ‘We are hearing stories all over the UK from frustrated door manufacturers, fabricators and installers with the performance of door furniture and the warranties offered. Sweet not only addresses these critical issues, but’s it’s also wrapped up in a beautiful edgeless design and is perfectly suited throughout.’ Please visit www.fabframes.net for all trade enquiries in the South West including composite door sales. For information on becoming a Sweet partner visit www.sweet-doors.co.uk, e-mail sales@brisant-secure.com or call 01924 410200. You can also keep up to date on Twitter via @ sweethardware, along with @LockLockSecure.

With a quality, premium finish to complement any RAL colour, the new handle has been chosen for its universal appeal and is available to purchase now with any WarmCore Inline Patio Door order. The product is particularly suited to coastal applications where stainless steel typically fares better than alternative materials. Developed with Ingenious Locks and Hardware, the unique lift-to-lock design has clean, modern aesthetics to reflect the contemporary feel of WarmCore products. The bi-directional locking system which comes as standard has been tested to PAS 24 standards when locked both internally and externally, making it a great choice for outbuildings like garden rooms and annexes – a specification requirement often overlooked in sliding door systems. The handle is also available in Anthracite Grey and Black. For more information about the WarmCore Inline Patio Door visit Synseal.com/our-brands or call 01623 443200.

For more information, please visit www.winkhaus.co.uk.

Following the launch of the WarmCore Inline Patio Door last year, Synseal Group has added a highly requested stainless steel finish handle to its hardware range.

He added: ‘Already in just a matter of days we’ve had our installers requesting and selling Sweet including Doors & Windows (Exeter). It’s good for their business and it’s certainly good for ours.’

Mike Rushen, Winkhaus National Sales Manager comments: “Winkhaus prides itself on offering top quality, reliable and relevant products that really appeal to our customers and help them to differentiate their product portfolios. The AV3 Heritage Plus and Heritage Duo Pull have been created with these specific market demands in mind.”

READER ENQUIRY NO: 1118/0045

NEW STAINLESS STEEL HANDLE FOR WARMCORE PATIO DOOR

READER ENQUIRY NO: 1118/0046

READER ENQUIRY NO: 1118/0047

November 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

TITON’S FRICTION HINGES AWARDED ‘SECURED BY DESIGN’ STATUS Titon’s Venture and Adventure friction hinges have attained Secured by Design (SBD) certification, adding to the company’s range of ‘Police Preferred Specification’ products. Both types of hinge have been developed by the experienced window fittings team in Titon’s ‘AREA 24’ hardware development and testing laboratory, with all dimensions and opening geometries calculated and designed to fit the most commonly used window profiles. Commenting on the products being awarded SBD status, Tyson Anderson, Sales & Marketing Director at Titon, said: “Obtaining Secured by Design approval for our Venture and Adventure friction hinges is an outstanding achievement. This further demonstrates our commitment to producing safe, secure and sustainable hardware, joining our ever-growing portfolio of PAS 24 compliant products. SBD also shows customers that our

products have been proven to match their performance claims.” The Venture range is suitable for domestic and light commercial applications on side or top hung windows, benefitting from adjustable and controlled friction for smooth operation. There are a number of versions available, including top hung, side hung, 13/14mm stack height, 16/17mm stack height and Egress Easy Clean. An additional arm is also available for each type, while the Tenure Hinge Guard can also be added for increased security. The friction hinge suite is completed with the Adventure range, which has been designed for larger, heavier sashes or commercial applications. These heavyduty hinges are manufactured from high grade SS304 austenitic stainless steel for added strength and high corrosion resistance. Adventure hinges are available in 16mm stack height, with the option of an additional arm if required. In order for PAS 24 compliance, a Tenure Hinge Guard should also be added. Other SBD products in Titon’s hardware portfolio include the TS007 Kitemarked Asterion 3-star door cylinder, as well as the Maco and Securistyle security products

the company supplies, including shootbolt espagnolettes, friction hinges and window restrictors. ‘Secured by Design’ is the official Police security initiative for the UK. Since its inception in 1989, it has focused on the design and security of homes, commercial premises and car parks. It also

acknowledges quality security products and crime prevention projects. The initiative combines the principles of designing out crime with effective security standards. For more information about Titon and its range of hardware, visit www.titon.co.uk. READER ENQUIRY NO: 1118/0048

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www.glassnews.co.uk | November 2018

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

BURBAGE CUSTOM WINDOWS APPRECIATES THE CONVENIENCE OF SAFEWARE Burbage Custom Windows has been a Safeware customer for over ten years. When asked why he’s stayed with the Epwin Window Systems hardware company for so long, owner James Meah’s answer is simple. “It’s very convenient. We’re a Profile 22 fabricator and the hardware comes at the same time as our profile order, it’s all on the same invoice and you’re dealing with the same people.” James also appreciates the fact that any product he orders from Safeware will be compatible with Epwin’s window and door systems. “We can be confident everything matches,” he says. As well as knowing the products will fit, Safeware customers also benefit from the comprehensive range that covers locks, hinges, handles, stays, cylinders, vents and furniture. When correctly specified, everything complies with

Document Q, holds the Secured by Design accreditation and all relevant BSI Kitemarks. The range covers the market-leading suppliers, all styles and all price points, so there’s a solution for every project. Safeware customers benefit from the strength of the Epwin Window Systems brand plus there is a dedicated specialist hardware support on hand to answer any query at any stage. Burbage Custom Windows is based in Hinckley in Leicestershire. Founded over 20 years ago the company has built its reputation on quality, something that is reflected in the fact it gets most of its work from recommendations and repeat business. James concludes: “We could get our hardware from anywhere but the fact it’s all on the same invoice as our profile order and you’re dealing with the same people makes it very easy.” When a long-established, successful company partners with a brand for over ten years, it’s clear it delivers what’s required. And in this case, it’s clear that Safeware’s convenience, reliability and range delivers for Burbage Custom Windows. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 1118/0050

ANOTHER WINDOW CLOSES ON UK BURGLARS HOPPE has launched the brand new SecuForte® range of window handles offering a completely new standard of burglary resistance in the UK. When the window is closed or tilted, the handle and square spindle are uncoupled and the handle is automatically locked. It is a unique concept that protects against the unauthorised opening of a window from outside. Handles with SecuForte® can only be opened from

the inside and only by pushing the handle in the direction of the rosette – moving the handle from the outside is virtually impossible. This makes window handles with SecuForte® effective against break-in attempts made either by piercing the glass seal and drilling into the framework or by displacing the window fitting from outside. A burglar intending to turn the handle from outside, might be able to break it off the rosette using massive physical force, yet the square spindle will still not move. The window cannot be opened and the break-in attempt will have failed. In this way, SecuForte® protects not only against displacing the window fitting from outside, but also against the break-in methods of piercing the glass seal or drilling the frame in order to be able to turn the window handle from outside.

Ged Ryan, chief executive at HOPPE (UK), said: “It is well known that in the UK burglars tend to target windows as they generally offer easier access than doors, but going around and individually locking each window before we leave a building is a time consuming and easily forgotten job. HOPPE is now bringing its SecuForte® innovation to the UK to transform the confidence we can have in window security.”

ORIGIN CHOOSES KENRICK’S NEMESIS FOR NEW ALUMINIUM WINDOW Origin, the UK’s leading manufacturer of aluminium doors and windows, has chosen the Nemesis multi-point window locking system from Kenrick for its brand new aluminium window - the Origin Slimline Window. The Buckinghamshire-based manufacturer is now ramping up production of the new window and has just doubled its latest order for Nemesis to meet rising customer demand. Built from high-grade aluminium. the Origin Slimline Window has been designed with an ultra-slim frame (65mm) to maximise the amount of light and achieve ultimate views. To maintain the window’s signature slim sightlines, it was essential that it incorporated a locking system with the shortest possible backset and the smallest mushroom cams that would fit snugly inside the sash. Having reviewed every other system on the market, Origin chose Nemesis from Kenrick. Neil Ginger, CEO at Origin, explains: “We launched our new Slimline Window in response to a significant demand for a slimmer sightlined window that offered a wider customer appeal, without compromising on quality. This initially posed a challenge for us because we needed to source a multi-point locking system that was compatible with its narrow frame. Obviously, the system had to incorporate enough locking points and offer first rate security, but crucially it needed to be short enough to fit correctly inside the sash. It was also essential that the window lock was competitively priced. We found that Nemesis ticked all these boxes. “The Kenrick team worked closely with us, fine-tuning the product to ensure that it sat perfectly within the sash. Kenrick also branded the keep with the Origin name, which is an important mark of quality on our windows. Although we have just launched this product, we’ve already received so many enquiries for it and have

doubled our order with Kenrick. We’re confident that Kenrick will be able to keep pace with the growth of this product and I’m looking forward to a long and successful partnership with them.” Steve Williams, Kenrick’s sales and marketing director, added: “We’re passionate about our customers and we want to add value to their businesses by creating products that meet their exacting needs. Origin has put considerable thought into the design of its new window and working with the Origin team has been a fantastic experience for us. We’re delighted to have delivered what they want from a bespoke locking system and played a role in bringing this new window to market.” Nemesis is a high security bi-directional twin cam espagnolette window locking system that has been designed to offer rapid installation for the fabricator, whilst providing ultimate security for the homeowner. Secured by Design and PAS 24: 2016 accredited, it features a robust offset handed die-cast gearbox and bi-directional twin cam locking. It also corporates stainless steel faceplate drive bars and mushroom cams to enhance both its appearance and longevity. The mushroom cams are available in 5mm and 7mm heights and are adjustable to +/- 1mm to aid compression once it has been fitted. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 www.kenricks.co.uk

Based in Wolverhampton, HOPPE (UK) Ltd is a market leader in door and window hardware. As a member of HOPPE Group, HOPPE (UK) benefits from over 60 years’ experience in architectural hardware, providing products that have been tested to meet the most stringent European and British standards. www.hoppe.co.uk READER ENQUIRY NO: 1118/0051

READER ENQUIRY NO: 1118/0052

November 2018 | www.glassnews.co.uk

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WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

NEVER A NO WITH DOORCO Dan Sullivan, MD of leading composite door supplier, DOORCO, reviews the bold service statements the company has made this year and explains to Glass News what’s been happening behind the scenes to make it all possible.

efficiency – speed and service without any compromise on quality – as we continue our strategic growth plan, investing in not only in machinery, but also IT and People. Everything is undertaken with a combination of thought, planning, commitment and of course, the skill of our team to deliver. We have put a lot of effort into streamlining our manufacturing processes and increasing our prepping capacity. We are now running two state of the art, custom built Schubox paint lines. We’ve also added a new Biesse Rover A-1632 processing centre, taking our total CNC machine count to four. Relatively new to the market, the precision, quality and speed of this machine is seriously impressive.

In today’s hyper-connected world everything is accessible immediately and customers expect better service than ever. In a recent survey of customer service leaders, it was found that 66% of customers switched brands because of poor service. This is something we never want to happen and why DOORCO has taken the market by storm with bold promises that challenge the status quo. Customer service is very much at the heart of everything we do. Every person in the DOORCO team understands that and works hard together to focus on just one thing – meeting the needs and expectations of our customers.

NOT RESTING ON OUR LAURELS

ALL ABOUT SERVICE Earlier this year, we launched a Customer Charter that lays out our promises to customers with regards to service levels across Distribution and Prepped Door supply. The Customer Charter was borne from the feedback of our customers and offers clear service indicators, so they know what they can expect from working with DOORCO. It also sets clear goals for us, to make sure we’re consistently doing what we say we’ll do. The Charter states that: • 99% of our doors are in stock at any one time • Doors are prepped in three days • Next day delivery on all distribution orders made before 3pm • Doors are painted in five days • Free weekly deliveries By making such a bold statement to the whole market through advertising, there was no way we could fail, and this made

us even more accountable. We’re now over six months on and as an example we are delivering 98.3% of doors in stock at any one time. Everyone at DOORCO has been instrumental in making the charter not just achievable, but successful. The results are happy customers, happy customers’ customers and of course, increased sales of composite doors for everyone.

ABOVE AND BEYOND We’re not stopping there: our service philosophy goes above and beyond our Customer Charter because our core strategy lies in the scope of the service we offer. My biggest personal dislike is the word “no” or “can’t”, so when it comes to our own customers, we never want to say those words. Our prepping service is a good example of this: it comes with no restrictions. DOORCO customers can order any slab, design, colour, glazing cassette and

glass combination to be delivered in three days, prepped for any lock, hinge, door furniture, opening configuration and they can even choose whether the edgebanding is painted or not. It is not governed by protocol and we don’t tell our customers which products can be used on our slabs. Our intention is to be as helpful as we possibly can with our can-do approach. We also offer a specialist glazing service which means we can supply doors preglazed using the Urban, TriSYS or Inox cassette systems, within three to seven days depending on the complexity of the design.

INVESTING TO KEEP CUSTOMERS AHEAD For the past few months, we’ve been working hard behind the scenes to make sure we don’t suffer the pains of growth and end up making empty promises to our customers. Our focus is on

This latest round of investment is to support future growth and will hopefully result in us being able to update the 2019 Customer Charter with even faster turnarounds - just because we are delivering as promised and quicker than most of our competitors, we certainly don’t want to stand still. And while we’re striving for improvement, we’re determined to keep our eye on the basics – the DOORCO team are working hard to ensure we continue to deliver, so this investment is also about supporting them with the best tools to do their jobs. With DOORCO it is never a “no” – we don’t make empty promises or impose protocol. We are focused one thing – meeting the needs and expectations of our customers and our fully flexible prepped door service is the perfect example of meeting this aim. Why not come and see for yourself? Our door is always open - we welcome any new potential customers is to visit our facility, meet the team, see the quality of our products, and understand the benefits of working with a supplier that has a can-do approach. For more information call: 01625 428955 or visit: www.door-co.com.

READER ENQUIRY NO: 1118/0054

November 2018 | www.glassnews.co.uk

CRYSTAL CLEAR Distinction Glass is the clear choice for all your decorative glass needs, donâ&#x20AC;&#x2122;t stick with the same old!

0345 2000 816 | distinctiondoors.co.uk Tried, tested and trusted, the UKâ&#x20AC;&#x2122;s number 1 composite door supplier 1118/0055

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

AN INTEGRAL MOVE FOR MERCURY GLAZING Established specialist fabricator, Mercury Glazing Supplies Ltd, has become the first fabricator to manufacture the new aluminium Integral bifolding door recently launched by Epwin Window Systems. Steve Cross, Director of specialist fabricator Mercury, said: “We are delighted to be the first fabricator of the new Integral bifold and know it will add value to our established door portfolio.” Steve is quick to praise the design properties of the door. He said: “Aluminium is the perfect material for bifold doors because it has the lightweight strength that’s required. However, the clinical lines of aluminium frames don’t sit comfortably with the PVC-U windows that are used in the majority of the UK’s homes. Integral bifolds solve this problem because they are an aluminium door with PVC-U detailing that’s designed to suite perfectly with leading PVC-U systems. It means homeowners can choose a bifold door that creates the light-filled space they want without having to compromise on the aesthetics. And for installers, Integral is considerably quicker to glaze due to the flexibility and pregasket PVC-U beads. The door is already opening up a new level of opportunity for installers.” Integral bifolds come with many innovative features comprising of specifically engineered robust doublewalled aluminium profiles, double hinge fixings, stainless-steel tracks and brushed rollers providing Integral with

the additional rigidity to stand up to years of repeated use. They can accommodate up to seven leaves with a width of 700 to 1000 mm. Carmen Velilla, Brand Manager at Epwin Window Systems said: “Mercury is a longstanding and loyal Vertical Slider customer to Spectus, an Epwin Window Systems brand, and we are delighted they have taken on our new Integral bifolding door too. With the design technology behind Integral and Mercury’s fabrication knowledge, we feel sure it will be prove to be a winning combination for them.” Mercury manufactures the new Integral bifolds from its Gloucester specialist fabrication plant. All Integral bifolds from Mercury come with PAS24:2016 as standard and are available in choice of colours. Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 1118/0056

FRONTIER COMPOSITE DOORS FROM PROFILE 22 PROVING POPULAR The Frontier composite door range, one of the latest additions to Profile 22’s portfolio is proving popular and enjoying strong sales figures. Gerald Allen, Marketing Manager at the Epwin Window Systems’ brand, said: “Frontier has an incredibly strong proposition and this is reflected in the take up from customers. It delivers everything the market is looking for.” Frontier doors are available in three variations so there is an option to suit every set up. The leaf only option provides solid timber core leaves for fabricators to manufacture into door sets. The preprepped option provides doors prepped to a fabricator’s specification with door furniture available via fellow Epwin Windows Systems hardware company Safeware. For fabricators wanting to simplify operations and reduce the number of suppliers they work with, glazing options can also be supplied and fitted. All options are manufactured in the UK and available in 44 and 48mm solid timber core slabs that fit Optima’s composite door profile making it easy for Profile 22

customers to offer a complete composite door solution. Suitable for standard or low threshold projects, the door leaves are available in 16 designs and ten colours, each with a matching outer frame. The doors feature a new and improved wood grain finish that replicates timber and gives improved aesthetics. They use COOLSKIN heat reflective technology that minimises solar absorption and offers superior scratch and abrasion resistance to keep doors in great condition. The doors have a dedicated keep and there are Yale and Winkhaus lock options too. For complete peace of mind, they come with a ten year guarantee. The Frontier composite door range perfectly illustrates what Profile 22 offers: an impressive product that meets and exceeds what the market is looking for. It’s hardly surprising it’s proving such a popular addition to the company’s portfolio. Tel: 01952 290910 www.profile22.co.uk READER ENQUIRY NO: 1118/0057

STABLE DOORS BY FORCE 8 Leading company in bespoke doors and windows, Force 8 have noticed a rise of trade customers and homeowners wanting stable doors for their homes, giving a traditional feel combined with a contemporary design. Dennis Sumner, Managing Director of Force 8 comments “Our stable doors are a unique combination of traditional joinery with a contemporary design. All are available in 210 RAL colours with coloured PVCU frames in any colour of your choice, allowing you to match or contrast the design. If you are looking to have a great alternative to a standard back door which is suited to for modern and period

properties, then this style of door is perfect for you.” As security is one of Force 8’s main priorities during the manufacturing process, the use of their high security locking system allows for a door that aesthetically pleasing as well as secure. All stable doors from Force 8 are composite, allowing you to have amazing thermal efficiencies within your home. As you can open the top half of the door to allow ventilation, you can be sure that children and pets can be safe inside. Each stable door is manufactured in Force 8’s state-of-the-art factory in Hazel Grove – ensure that they have full quality control over how their

doors are designed. This enables them to offer all their customers to see firsthand their unique approach to working. No matter what style of stable door you are looking for, Force 8 have a design for you. “We have the expertise and craftsmen to design any stable door which will meet your individual needs. Each of our stable doors is specifically designed and manufactured to be a stable door from the very start and this makes a huge difference in the design, reliability and security of our doors. No two stable doors are the same, further enhancing the wide range of products we sell”, comments Dennis. Force 8 is well known nationwide for their extensive portfolio of work.

For a bonus, Force 8 can deliver nationwide meaning you are never far from their services nor their products. Now featuring on the Force 8 website is their new door designer. All of Force 8 exclusive door designs are featuring on this, including the stable door. Once you have completed designing

your door, you can easily visualise this onto your own home. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being

added, giving a wider option to choose from. Don’t hesitate to contact Force 8 to discuss their many stable door options and how they can produce a design for you. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 1118/0058

November 2018 | www.glassnews.co.uk

1118/0059

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

SENIOR HELPS TRADE RESPOND WHEN HOMEOWNERS ‘ASK FOR ALI’ As aluminium doors and windows continue to capture the imagination of homeowners across the UK who are looking for a stylish and sustainable alternative to uPVC, the popularity of Senior Architectural Systems’ new Ali FOLD range has led to a number of new orders. A recent contract completed by West Yorkshire Windows has seen Senior’s Ali FOLD folding sliding doors used as part of an attractive residential kitchen extension and conservatory project in Derbyshire. The high performance aluminium doors have been installed internally, to give access from the kitchen to the conservatory, with another set of Ali FOLD doors opening up into the garden. The robust strength of the aluminium frames allows for larger glazing panes to be supported, giving the Ali FOLD doors their elegant profile and making them ideally suited for the home’s modern and high specification finish. As Senior’s Ali FOLD aluminium doors have a polyamide thermal break, the range also provides excellent

thermal efficiency which can help maintain a comfortable interior environment and reduce heating bills. Commenting, Senior Architectural Systems’ marketing manager Jonny Greenstreet said: “We are delighted to see that our Ali FOLD doors are proving a popular choice with both our trade installers and their customers alike. There is a definite trend towards domestic customers choosing aluminium systems over uPVC and we have worked hard to ensure that we have a product range that can perform as well as it looks so that we can support our own trade clients and help them take advantage of this market opportunity.” With a life expectancy in excess of 40 years, Senior’s Ali FOLD aluminium doors have been designed to be easy to fabricate, install and maintain and are available as a folding sliding bi-fold style as well as both single and double doors. For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 1118/0060

CAPSTONE COMPOSITE DOORS FROM ODL EUROPE HAVE A PROVEN PEDIGREE If you’re looking for a composite door solution that will deliver on expectations, Capstone composite door slabs from ODL Europe are the answer. The doors have been tried and tested in the UK market for 15 years and are covered by a warranty of up to 25 years. Nathan Barr, Managing Director of ODL Europe, says: “Our Capstone door slabs deliver uncompromising standards of design, build and quality that stand the test of time. Why would you select anything less?” ODL Europe is the exclusive UK partner of Capstone Engineering Ltd and Capstone composite doors come with an impressive set of credentials. They are PAS24:2016 accredited as standard and deliver exceptional thermal performance with typical U values of 0.9 W/m2K for solid doors and 1.4 W/m2K for half glazed doors. There are numerous designs and colours available. All feature a 2mm high density pigmented woodgrain GRP skin that delivers durability and security for longlasting good looks.

Nathan Barr, Managing Director, ODL Europe

Capstone composite doors also deliver a wealth of benefits to fabricators and installers. They are manufactured with a 100% pure PVC composite rail which gives them excellent screw retention when compared to many competitors’ products which are only 70% PVC and means there is no need for fillers or edge banding, making them very cost-effective. Plus, because ODL Europe is also home to the industryleading TriSYS cassette, which is compatible with the Capstone range, the company is a one-stop shop for an outstanding composite door and glazing solution. The quality and value of the Capstone door slab

and the TriSYS cassette set ODL Europe apart, but that’s just the start. ODL Europe customers also enjoy exceptional service. The company continually invests in its manufacturing facilities and holds impressive stock levels at is Bootle headquarters. It means ODL Europe is able to deliver on time every time, giving customers reassuring reliability and helping to maximise the opportunities in the booming composite door market. Capstone composite doors are available through Aperture Solutions, a division of ODL Europe. For more information, visit www.aperturesolutions.co.uk. READER ENQUIRY NO: 1118/0061

DISTINCTION DOORS HEADING FOR 50% GROWTH IN GLASS DEMAND Distinction Doors is getting ready to celebrate a 50% upturn in sales of its glass ranges – driven by demand for its unique in-house glass designs and a powerful new support package of bespoke consumer literature. That demand has already passed 45% this year against the same period in 2017 and is still climbing towards the 50% milestone any day now, according to Distinction Doors National Sales Manager Andrew Grogan. “We saw sales beginning to climb as soon as we unveiled our own glass design creations two years ago,” he said, “But then they really went up a gear when we launched our consumer brochure options and there is no sign of slowing down in the near future. “The standard glass ranges bought-in by most door companies were growing stale because everyone was offering the sameold, same-old and we could see consumers

wanted something more. That’s why we took a completely fresh approach and brought the whole process in house to create a range of styles that were unique to Distinction Doors. “It’s also very significant that more and more installers of other door brands are beginning to choose our glass as well. The units fit most other composite doors and we can see demand for the range is growing here too.” The second breakthrough was the new consumer literature range, he added, with options for customers to work with Distinction’s design boutique and choose either standard edition, own-branded or fully bespoke brochures. “This immediately gave our retail installers a clear edge over their competitors and the level of uptake shows how much they obviously appreciate it. Consumers choosing a quality product want to know

they are buying it from a professional fabricator and that is the image these brochures help them to project.” The Distinction Glass range is available in 12 decorative families, with 12

contemporary options – two purpose designed for each door in the brochure. The tested and CE marked triple glazed units are available in 24mm - for Distinction’s nxt-gen and signature door ranges - and also 50mm for all 70mm composite doors, with high-security 6.8mm laminated glass as standard. With over 30,000 glass units in stock, each is available on three days’ turnaround. The door leaf and glazing system are major components when part of a door set and have a proven ability to achieve PAS24:2016, the industry’s enhanced security standard, and a prerequisite in attaining certification to Secured by Design, a police initiative to protect against unlawful intrusion. www.distinctiondoors.co.uk

READER ENQUIRY NO: 1118/0062

November 2018 | www.glassnews.co.uk

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MEET MEET INTEGRAL

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Using the strength of aluminium alongside a suite PVC-U of beads is simply Using the of strength aluminium brilliant. Match windows, match doors, match alongside a suite of PVC-U beads is simply foil finishes – it’s a match made in heaven.

brilliant. Match windows, match doors, match Integralfoil is robust, stylish, to perfection and finishes – it’s engineered a match made in heaven.

installation is a breeze. It’s the bifold that stands out for all the Integral is robust, stylish, engineered to perfection and right reasons.

installation is a breeze. It’s the bifold that stands out for all the More finishes, easier installation – that’s Integral. right reasons.

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COLOURED PRODUCTS

The UK’s Leading Glass & Glazing Newspaper

THE MINIMALIST LOOK

Glass hardware plays an important part in the overall aesthetics of a building, when featured externally and internally. With so much at sake it is important to keep up to speed with the latest trends and solutions. Simon Boocock, Managing Director at CRL Europe, explains Glass News what we need to know.

Few will have failed to notice the huge lean towards minimalist design in contemporary architecture, particularly in terms of doors, windows and balconies. While you may be forgiven for thinking this means that this element of a building’s design is less important, in fact the reverse is true and systems and solutions that enable a ‘barely there’ look to be achieved are now allimportant. Frameless glass is on demand and is being seen on balconies, entrance doors and staircases to name a few. While the result has unarguable aesthetic appeal, the installation of such glass features can be challenging, unless appropriate systems and solutions are specified. The ideal solution will simplify the fitting and maintenance process, cut installation times and of course provide the necessary safety and security for both the installer and the end user. Providing a fast and safe way to install glass balustrades, CRL’s TAPER-LOC® system

offers flexibility and control for accurate fitting, while making replacing scratched or broken panels a relatively simple task. The dry-glazed system has a unique taper design and a specially developed tool that ensures the exact same tension is applied each time to secure the glass in the aluminium base shoe. Unlike many other balustrade systems TAPER-LOC® can be completely installed from the ‘safe side’ of the balcony, avoiding the need for expensive and time-consuming scaffolding and providing safety to the installer and the user. Similarly, CRL Langle standoff fittings make glass rail and “all-glass” walls installation easier, as they feature a steel back point that has been specially developed to be installed on rough, self-supporting substructures. With their AISI 304 grade stainless steel construction, the standoffs are suitable for a wide range of indoor and outdoor applications and can be fastened directly to steel, concrete or wood.

Aside from the minimalist trend, there is also a move away from ‘standard’ finishes, such as chrome and stainless steel, towards finishes that have slightly more in the way of visual impact, including Matte Black which makes a sophisticated and elegant statement that is bold yet timeless. Matte black is a very versatile option that is equally at home in the classic and contemporary setting and complements the vast majority of other materials and finishes. On a practical level, a matte finish offers a fingerprint and smudge-resistant alternative to polished surfaces for a hygienic look that makes cleaning easy. For offices and similar interior spaces, door hardware from hinges to hydraulic patch

fittings can be chosen in this trending finish, creating a sophisticated look, particularly when teamed with frameless glass for an elegant, minimal look. The minimalist approach to design that is prevalent in commercial and residential projects currently lends itself particularly well to the

addition of Matte black as a hardware finish. For more details call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk. READER ENQUIRY NO: 1118/0064

COLOURED PRODUCTS

The UK’s Leading Glass & Glazing Newspaper

THE ADVANTAGES OF USING AN INDUSTRY SPECIALIST FOR COLOUR Fenestration specialist, Kolorseal, throws a spotlight on the advantages of painting and how they support their installer and fabricator customers to take advantage of the consumers’ penchant for colour.

collection and delivery service as well. With over 20 years’ experience in fenestration, we understand the products we are painting – inside and out – as well as the demands our customers face and how important service and delivery is to each of them. That’s why we’ve developed a right first time, every time service. “Every window, doorset, roof or roofline order sent to us, whether from the installer

customer or their fabricator, is subject to a very strict booking-in procedure. Every job, however large or small is treated individually and will not be put through our factory process until every component of every product has been checked off. That checklist is then ticked off at every point of production, until it is loaded and sent to the customer, but not before it has passed our stringent quality control checks and we are completely satisfied that the finish and

“We all know that colour is creating a massive opportunity for added value in the window and door industry,” says Deborah Hendry, MD of Kolorseal, the industry’s original colour coaters. “It’s estimated that one in four windows sold in the UK is now coloured and we are far removed from the white-washed landscapes of old. We live in a world where we are encouraged to be bold and show our individuality, so while most suppliers are doing a great job of expanding their colour ranges, what happens when the homeowner is looking for something a bit different? Very often, you are having to wait for this ‘any product, any colour’ promised by many.

quality of every product is perfect. We also offer a collection and delivery service from our Dewsbury facility. “We only use the very best paint products on the market which have been independently tested for colour accuracy, consistency, application and finish on a variety of bases, ensuring they will remain stable in direct sunlight and harsh winters alike. For these reasons, we can confidently offer a ten-year guarantee that covers stability and adhesion, although we expect our product to outlast even this guarantee period. “We have a few other trade secrets too, which can only be learnt from experience. For example, we paint every component of every product and we insist on fully reinforced PVC-U products for certain jobs to achieve the very best results. It’s this sort of attention to detail and knowledge that sets Kolorseal apart from many of our competitors. “Call us today to find out more about how Kolorseal can help you make the most of the advantages of painting. For customers in the north call 01924 454856 or for the midlands ring 0121 740 0217. Or you can visit our website: www.kolorseal.co.uk.”

“At Kolorseal, we offer an expert paint service available on a 5+1 turnaround with a

READER ENQUIRY NO: 1118/0065

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17/09/2018 15:05

COLOURED PRODUCTS

SUPPLY THE DEMAND

THE COMPLETE PACKAGE; LAMINATED MOULDINGS DELIVERED DIRECT FROM VEKA Industry-leading systems supplier VEKA Group has added another string to its bow, for the benefit of fabricators and installers. The Burnley-based PVC-U giant now offers perfectly colour-matched laminated mouldings. Marketing Director Dawn Stockell explains: “VEKA Group continues to make significant investment in our lamination department for the benefit of our customers. We know that this is one of the fastest growing areas of our industry, and laminated product currently makes up 39% of VEKA and Halo profile sales, which is well above the industry average. “We have increased our ex-stock offering – with 16 combinations from our 29-strong Variations colour collection now available from stock. And now we’ve created a simple (and fast) supply solution for matching laminated mouldings. “We’ve partnered with Allied Profiles to create a comprehensive laminated moulding offering that perfectly complements all the colours in our Variations range. This makes for the ideal professional finish to any project. “Customers can order online for direct deliveries, so there’s no need to visit a trade counter and, obviously, no longer any need to spray mouldings during fabrication. “Here at VEKA, we know that our customers’ success is integral to our own. We go above and beyond to offer a level of support that is unsurpassed in the industry, from marketing materials and guarantees, to sales support, technical advice and much, much more. This is just another example of the team demonstrating our partnership approach in trying to make every aspect of our customers’ working days a little easier and more efficient.” Call 01282 716611 or email salesenquiry@ veka.com to order a brochure and learn more about laminated mouldings, including pricing, lead times and technical spec.

C&A Building Plastics chooses Freefoam for wide range and colour choice

C&A BUILDING PLASTICS CHOOSES FREEFOAM FOR WIDE RANGE AND COLOUR CHOICE For the past 15 years, C&A Building Plastics has partnered successfully with Freefoam, the leading manufacturer of cellular foam PVC-UE roofline, PVC-U rainwater and cladding. C&A Building Plastics, the No.1 independent national stockist of plastic building materials, chooses Freefoam for its wide range of innovative, high performance products and outstanding service. “Colour is a key trend,” says Darren Beaumont, C&A General Manager, “and customers want a full suite of colours with matching accessories. Freefoam lets us capitalise on this growth market with a choice of 16 attractive colours in fascias and soffits and six colours in rainwater guttering, all with a 10-year guarantee. “Homeowners choose colour to enhance their properties and add kerb appeal. Coloured cladding is another big growth area and Freefoam’s Fortex range is selling well, particularly in Slate Grey and Sage Green.” With depots in London and Kent, and a fully national service on its own fleet of vehicles, C&A celebrated its 50th anniversary this year. The company attributes its loyal customer base to being able to offer a wide product range from leading manufacturers. Darren adds: “We stock Freefoam’s full product and colour range including fascias, soffits, rainwater guttering, cladding and interior wall panels. We have a strong relationship with Freefoam because they provide high quality products and reliable, on-time deliveries. “Freefoam has helped us build sales with a great selection of marketing materials and POS. We’re very happy with the service and look forward to continuing successful growth with them in the future.” For C&A Building Plastics call 01634 374444 or visit www.cabp.co.uk. Learn more about Freefoam by calling 0800 00 29903 or visit www.freefoam.com. Follow @freefoam.

READER ENQUIRY NO: 1118/0067

READER ENQUIRY NO: 1118/0068

OPENING NEW DOORS FOR FABRICATORS Don’t let the name deceive you as Window Ware’s Commercial Director Richard Bryant reveals door hardware is the award-winning distributor’s most popular product area. With over 30 years of experience in the glazing industry, Window Ware is well-known for providing fabrication businesses across the UK with everything they need to keep production lines moving and meet demand. As the name suggests, we offer everything under one roof to furnish any type of window with an extensive range of shootbolts, twin cam locks, espag bars, handles, friction stays, restrictors, and trickle vents. What’s more, we even offer a wide range of bench tools, machinery spares, and factory consumables too. What may surprise you though is that around 60% of our sales is from our door hardware and furniture ranges. With a vast selection of multi-point door locks, euro cylinders, hinges, handles, and furniture, we firmly believe the success of the range comes from the combination of safe and secure hardware from industry-leading brands like Yale, Maco and Trojan, along with the security of Window Ware’s renowned service and next-day delivery. It’s not just about offering the biggest range, but stocking hardware and furniture that allows our customers to meet the latest home improvement trends, satisfy any customer demand and deliver quality products that comply with the latest security standards. No matter what you are looking for, whether it’s for timber, uPVC or aluminium, or for an entrance door, bi-fold, patio door or emergency exit, you are guaranteed hardware which meets our high-standards and can enhance your operation. Of course, the biggest growth area in the door market in recent years has been composite doors which expertly complements the consumer-led movement towards the premium end of the home improvement market. Instead of uniform, white uPVC doors across

the neighbourhood, homeowners are taking advantage of the customisation composite doors offer to create something completely unique. As part of this, consumers are returning to more traditional ‘pull-door’ furniture using key-wind or auto-fire locks, and by specifying contemporary pull handles, or opting for a heritage look and feel with a traditional cylinder pull. You can count on Window Ware to ensure you meet the latest security standards with a hand-picked selection of high-quality door hardware and furniture options. The Yale 3-star Platinum cylinder for example, is TS007 approved, and has been independently tested by BSI to be awarded the British Kitemark TS007:2014 3-star accreditation. The Trojan Athena door hinge offers fabricators and installers an increased load bearing of 100kg, a 10year mechanical guarantee, and exceeds requirements for PAS 24: 2016 when used as part of a door assembly. A wide range of multi-point door lock options are readily available, with eye-level heritage locks now stocked for that traditional look. This is complemented by a vast choice of pull handle styles and low thresholds, alongside high-security letterplates, cylinder pulls, and escutcheons. In fact, Window Ware offer fabricators absolutely everything they could need to furnish a composite door. You won’t need to dual-source as we stock over 800 door hardware products, whether you need standard furniture or knockers, panic bars or pet flaps. We even have a full range of accessories covering everything from restrictors, to chains and spyholes, to keypads, closers and digital locks. And with 97% of our products available for next-day delivery, Window Ware is the perfect hardware partner. READER ENQUIRY NO: 1118/0069

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk November 2018 | www.glassnews.co.uk

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ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

SENIOR’S SUCCESSFUL MOVE INTO THE DOMESTIC MARKET As the largest and most successful UK-based fenestration systems manufacturers, Senior Architectural Systems is well known for its work in the commercial sector and its extensive range of aluminium windows, doors and curtain walling has led to the company becoming a partner of choice for many trade contractors, main contractors and architects. The last twelve months have also seen Senior look to the domestic residential market and after launching new products, signing up new customers and securing a significant amount of new work, it really has been a year to remember.

ASK FOR ALI With its work in the commercial sector remaining as strong as ever, Senior’s move into the domestic market was influenced by the growing popularity of aluminium systems with both consumers and the trade contractors who work for them. To respond to this increasing demand, Senior created its range of Ali FOLD folding sliding aluminium doors and Ali VU slim line aluminium windows specifically for use in domestic properties and at the heart of its development has been the trade contractor. Senior’s sales director James Keeling-Heane explains further: “It was important to us that we launched a new product range that would not only appeal to the end-user but would also be good to work with and easy for our trade customers to fabricate, install and maintain. We very much see our role as a manufacturer as supporting our customers so they can continue to win work. We listened to what the trade wanted and what they needed, and then came up with a range of products and services that meet these requirements head on.”

Senior’s investment in market research and product development is paying off, with the company reporting a significant increase in the number of new trade accounts being set up as contractors take advantage of the company’s new residential product offering. So far this year, over 25 new companies working in the domestic sector across the UK have come on board. So why is the trade so keen to ‘ask for Ali’?

HIGH PERFORMANCE PRODUCTS Senior’s Ali range of windows and doors is providing homeowners with a practical and desirable alternative to uPVC and timber systems and as sales director James explains, this is helping to dispel a number of preconceptions about aluminium’s suitability for domestic jobs. “Although often regarded as only being for the big budget customers, the superior performance and robust durability of the new generation of aluminium doors, such as our Ali FOLD range, can make aluminium a very cost-effective choice. Unlike uPVC systems which can start to look old and tired after several years, our Ali FOLD doors have a life expectancy in excess of 40 years, offering great value for money.”

“The use of a high performance polyamide thermal barrier in our Ali FOLD doors and Ali VU windows makes them incredibly energy-efficient and able to offer exceptionally low U-values. Both systems are also future-proofed to receive double or triple glazing to offer even greater thermal and acoustic performance.” James adds: “Acoustic and thermal performance is traditionally an area where uPVC systems have been seen to have the edge but technological advancements in the development of the aluminium systems means this is no longer the case. The use of a high performance polyamide thermal barrier in our Ali FOLD doors and Ali VU windows makes them incredibly energyefficient and able to offer exceptionally low U-values. Both systems are also futureproofed to receive double or triple glazing to offer even greater thermal and acoustic performance.”

BUILT IN SUPPORT Senior’s new product range, underpinned by nearly thirty years of manufacturing expertise, is not the only factor in the company’s successful expansion into the domestic market and again, the company has been keen to prioritise the needs of its trade contractor base. Investment in Senior’s in-house resources has helped to increase production, capacity and turnaround so that the company is

able to offer reliable deliveries and some of the shortest lead times in the industry. The jewel in Senior’s crown though is its state of the art powder-coating facility which means like unlike other systems manufacturers, no outsourcing is required. By keeping this important service in-house, Senior has also been able to enhance its customer service even further by launching the new Signature colour card - an exclusive sales tool for its trade network of installers which makes it easier for their domestic customers to choose from a selection of the most popular and on- trend colour shades and powdercoated paint finishes. Both existing and new trade customers have also been keen to take advantage of a wide range of additional benefits available to registered account holders, including technical advice, product training and marketing support. Senior’s sales director James Keeling-Heane adds: “Giving our customers what they want, when they want it, has always been our motto and this remains as relevant now as it was has always been. Our work in the commercial sector continues to go from strength to strength but moving into the domestic market marks a very exciting time for Senior and it’s great to have so many new companies on board to make the journey with us.” For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.

READER ENQUIRY NO: 1118/0072

November 2018 | www.glassnews.co.uk

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Since 1991 our aim has been to outperform the competition by putting customer service centre stage. To this day, our motto continues to be â&#x20AC;&#x2DC;give customers what they want, when they want itâ&#x20AC;&#x2122;. Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out. Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart. So, when performance matters, ask for Ali.

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

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The UK’s Leading Glass & Glazing Newspaper

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• Your customers are invited to use the CORGI Fenestration ‘Rate Your Installation’ service, building trust between you and your customer. • With your Skills Card, you can show customers you are trained to the very highest of standards. • Maintenance’ procedures are documented for your customers, giving 100% understanding of their new products and peace of mind for the future. • Cost per installation registration / address is just £15! • The fee includes so much more than other schemes provide and is also priced less than many other schemes.

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Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms and conditions www.glassnews.co.uk | November 2018 49 together with adhering to the maintenance guidelines apply at all times, please see your operation and maintenance guide for more information).

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

TUFFX GEARS UP FOR GROWTH WITH

TEKNA MACHINING CENTRE PROVES THE RIGHT CHOICE FOR CAMEL GLASS

Glass processing specialist TuffX has announced the purchase of a second Bovone ELB 12 HS straight line edging (SLE) machine, a £200,000 investment that marks a key stage of development for the company as it plans for significant future growth.

a minute, which has really allowed us to dramatically increase our production volumes.”

Emmegi (UK) has supplied a Tekna 944 4-axis machining centre to Devon based Camel Glass.

Graham Price, Managing Director of TuffX, commented: “The main reason for such a large investment in machinery is simple – as a company, we’re growing. We need to have the best equipment in place in order to satisfy future demand for our extensive range of products whilst maintaining the market leading service that our customers have come to expect.”

The long established fabricator has become the latest company to benefit from the Emmegi group’s acquisition of Tekna back in 2016, which has given Emmegi customers in the UK access to a much broader range of machining centre options.

£200K MACHINERY INVESTMENT

TuffX already has an identical Bovone SLE machine at its state-of-theart factory in Knowsley, Merseyside, which was installed in August last year. A 12-wheel straight line edger that is designed to produce flat and arris profile, Bovone has enhanced the ELB HS – a ‘high speed’ machine that can process glass at 4 metres a minute – so that it can produce greater volume whilst

still retaining the highest possible quality of finish. TuffX operations director, John Tierney, was so impressed by the speed and consistent high quality of the Bovone ELB HS that he contacted the Glass Machinery Company, who supplied and installed the first machine, and requested a second one in order to further improve the company’s product offering and customer service. John said: “We were extremely impressed by the Bovone ELB HS, specifically the quality of the polished edge of the finished glass, and also the speed at which it operates. In addition to its other capabilities it enables us to polish four metres of glass

With nearly 20 years’ experience in specialist glass manufacture, TuffX produces a comprehensive range of 6-19mm single toughened glass as well as toughened laminated glass, the latter of which accounts for over 50% of its Process Glass Division sales. All products are manufactured to comply with European safety standards and are suitable for commercial and domestic applications. The company delivers nationwide with 5-6 day lead time, or an express service if required. www.tuffxglass.co.uk READER ENQUIRY NO: 1118/0075

The Tekna 944 machine was the main attraction on the Emmegi (UK) stand at the MACH manufacturing show at the NEC in April, impressing visitors with the speed and precision of it in operation. It is a powerful machining centre suitable for drilling, milling and threading large sections of both aluminium and steel. The electro spindle moves along the A axis, allowing machining through a full 180° around each section and, while it is a short bed machine, it has a useful wide workable section of 1070mm. A clamp unit ensures the correct positioning of sections even at this extended width and counterblocks can be mounted quickly and accurately. A 12 piece tool

magazine on the gantry gives customers maximum flexibility and reduces tool changeover times to optimise the productivity and efficiency of the machine. Camel Glass’ Managing Director, Steve Oakes, explained: “The 944 gives us the perfect balance of performance and payback. It fitted within our budget, without compromising on quality which was our primary aim. It means we’re able to speed up production to reduce lead times and maintain competitive pricing for our customers.” One of the other big advantages of the 944 for Camel Glass was that it could link with the LogiKal manufacturing software which was being installed at the same time. Steve Oakes added: “Buying a Tekna machine from Emmegi (UK) means

we have the backing of one of Europe’s leading manufacturers, with a great team on the ground to take care of installation, training and servicing. It’s already making a really positive difference within our factory.” Camel Glass has four production facilities across Devon and Cornwall producing a comprehensive range of doors, windows, sun rooms, architectural glazing and glass balustrades for trade, retail and commercial customers. The Tekna 944 machining centre has been installed at its Holsworthy factory where it manufactures frames in Schüco, Senior and Reynaers systems. More details are available at: www.camelglass.co.uk and www.emmegi.com. READER ENQUIRY NO: 1118/0076

MAJOR EXPANSION AT HAFFNER MURAT Machinery experts, Haffner Murat Ltd have just commissioned a major expansion programme which will see their Staffordshire headquarters double in size. Fully operational by June 2019, the new facility will provide a quicker flow through for the company’s machines along with new areas for machinery testing, painting and quality control. The new factory facility will provide additional space for machine assembly and testing while providing a quicker turnaround and improved efficiencies. The new site will also house new office and customer meeting facilities. Dave Thomas, Managing Director of Haffner Murat said: “The new extension allows our business to continue to grow naturally and efficiently. As one of the few companies to offer a part-exchange service we have needed the additional space to

turnaround these machines for future customers. Blocks of four or five machines will be taken to the new testing area to carry out the necessary checks. Each machine will be stripped down, cleaned and painting before sending to despatch. It will also provide valuable space for all new machinery checks too.” The new expansion will also increase headcount as additional key positions will be appointed both internally and externally during the early part of 2019. Dave concludes: “The expansion is the biggest at Haffner Murat for some time and will enable the business to maintain its position as the go-to experts for new and reconditioned machinery.” Tel: 01785 222421 www.haffnermurat.com READER ENQUIRY NO: 1118/0077

November 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | November 2018

INDUSTRY AWARDS MORLEY GLASS & GLAZING SHORTLISTED FOR FENESTRATION AWARD Morley Glass & Glazing has been nominated in the IGU Manufacturer of the Year category at the 2018 National Fenestration Awards. The nomination is the third award shortlisting for Morley Glass in 2018, after the business was also named as a finalist in the Yorkshire Business Masters Awards and in the Component Supplier of the Year Category at the G18 Awards. Ian Short, Morley managing director, said: “We may be coming to the end of our twentieth year, but we have no plans for slowing down and I think the awards nominations we’ve received this year perfectly reflect our ambitions for the future. “As the biggest part of the window and one of the biggest parts of the industry, the IGU sector continues to be one of the most competitive areas of the glazing sector, and the shortlist for the IGU Component Supplier of the Year award reflects this. Best of luck to everyone who has been shortlisted!” Launched in 2013, and now into its fifth year, the National Fenestration Awards aims to be the fairest, all-inclusive fenestration event, rewarding the very best of the glazing sector. Voting for the winners of the 24 award categories is now open on the NFA website until Friday 26 October. Winners will then be announced online during the NFA 2018 ‘Winners Week’ from Monday 29 October – Friday 2 November and invited to a special Winners Event in the New Year. With the 2017 campaign seeing over 3,600 votes cast, organisers are confident that this year’s awards will be even bigger. For more information, and to vote for your favourite companies, visit: http://www. fenestrationawards.co.uk.

The UK’s Leading Glass & Glazing Newspaper

LINIAR LINES UP AWARD NOMINATIONS After adding a Queens Award for Enterprise In Innovation to the trophy cabinet last year, Liniar has now been nominated for three more prestigious awards, underlining the brand’s continued success both in the industry and as a UK manufacturer. AMAZON GROWING BUSINESS AWARDS Liniar’s trading company, HL Plastics, has been announced as a finalist in the Amazon Growing Business Awards 2018, in the Santander-sponsored Larger Company (Turnover £50m+) category. The Amazon Growing Business Awards were created by Real Business, in partnership with the CBI, back in 1998. Twenty years on and the awards are the most established and respected celebration of SME and entrepreneurial success in the UK.

Morley Glass & Glazing’s managing director Ian Short outside the business’s 40,000 sq ft factory and office space in Leeds READER ENQUIRY NO: 1118/0080

HL Plastics won the 2014 Growing Business of the Year Award for Mid-sized Companies, when its turnover was between £25m & £50m. To now be shortlisted in the Larger Company category is testament to how much the firm has developed and grown since then.

The Liniar extrusion team

PURPLEX WOW JUDGES TO MAKE SHORTLIST FOR AGENCY OF THE YEAR AGAIN The Liniar marketing team

Winners will be announced at a ceremony in London on 28 November 2018.

MIDLANDS BUSINESS AWARDS HL Plastics has also been shortlisted in the esteemed Midlands Business Awards 2019 in the Midlands Manufacturer of the Year class. The category is for manufacturing organisations that have shown outstanding leadership leading to long-term business success. Now in its 13th year, The Midlands Business Awards is a major event in the business calendar for the whole of the Midlands region embracing talent, entrepreneurs and business development, and the winning companies will be announced in February 2019.

NATIONAL FENESTRATION AWARDS Liniar has also been nominated in two different categories in the National Fenestration Awards; Systems Company and Bi-folding Door Manufacturer for the ModLokTM bi-fold. Liniar’s sister companies have also made the cut; Avantek has been

shortlisted in the Machinery Company class and Edgetech (UK) Ltd for Spacer Bar Manufacturer. Launched in 2013, the NFAs are the industry’s fastest growing, independent awards and aim to reward the very best of our sector. Winners are selected by a voting process, and votes are open until Friday 26 October 2018. Go to http://www. fenestrationawards. co.uk/2018-categories to vote.

‘PROUD TO BE SHORTLISTED’ “We’re very proud to have been shortlisted for all of these major awards,” commented Sue Davenport, Liniar’s Marketing Director. “We believe awards are a great way to achieve recognition for the whole team – everyone loves to be associated with a successful business, and even just being a finalist gives our workforce and customers a boost! “We look forward to the final results, and hopefully we’ll be able to add some nice new awards to our trophy cabinet!” Go to www.liniar.co.uk for more information about Liniar systems, or call 01332 883900. READER ENQUIRY NO: 1118/0081

Purplex has impressed the judges at the Construction Marketing Awards once again to be nominated for Agency of the Year – and it’s easy to see why. The full-service marketing agency in the construction industry has won a huge number of new clients to add to its portfolio of SME’s and Blue-Chip corporations in the UK and across Europe. The company has also delivered massive lead increases and results for clients online and has supplied award-winning coverage in the press for customers, all contributing to an impressive 90% customer retention rate. Purplex is one of six agencies to be shortlisted, managing to beat off hefty competition in what was a record year for the number of entries received. The judges also recognised Purplex as a creative and vibrant place to work, having now grown to 65 full-time staff. It is the third time Purplex has been shortlisted for the award and Andrew Scott, Managing Director at Purplex commented: “It is great news that we have been nominated again for the Agency of the Year award and the fact that there were a record number of entries this year really shows how we stand out from the crowd. We are specialists at getting our clients nominated for industry awards, but it’s always nice to get some recognition ourselves. We have had a wonderful 12 months and are on target to hit ambitious growth plans by 2020. The team have worked extremely hard for the last year and this nomination is a testament to that.” The awards will take place at a glittering Gala Dinner Presentation on Thursday, November 29 at the Hilton London Bankside. Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. Tel: 01934 808132 www.purplexmarketing.com READER ENQUIRY NO: 1118/0082

November 2018 | www.glassnews.co.uk

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WHERE EVERYONE

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HERITAGE WINDOWS

HERITAGE WINDOWS EXPERT

The UK’s Leading Glass & Glazing Newspaper

HERITAGE WINDOWS Martyn Haworth, Director of Bison Frames (UK) Ltd explains why it’s all about the attention to detail when it comes to Heritage windows.

PVC-U has come a long way when being considered alongside timber for replacing windows in heritage, conservation and listed properties. As long-standing experts in PVC-U vertical sliders and flush sash windows, we have witnessed first hand the objections put forward by planning officers to our installers, but on the flipside, we’ve also become aware of the built-in design features that help to convince them that PVC-U heritage windows are not what they used to be and worthy of their consideration. We’ve always said it, but it really is the attention to detail that makes all the difference. In our experience, for a PVC-U window to stand alongside timber as a genuine alternative, it needs to seamlessly incorporate the details of the windows they are replacing. Some of these details may not be obvious at first glance but in combination on the finished product, create a stunning authentic Heritage window. Our Genesis VS for example includes traditional timber jointing methods used on all joints, period look high security cam locks and sash buttons, run through sash horns and a deep bottom sash rail as standard. It is also available in a full range of heritage colours and woodgrain foil finishes that replicate the traditional appearance of timber rather than the high sheen finish usually associated with PVC-U.

SUPPORTING INSTALLERS ON THE FRONT LINE Our Genesis VS has been widely accepted by planners and developers working in Conservation Areas throughout the UK,

a stunning finished look, alongside all the benefits of modern window performance.

which is testament to the product’s genuine authentic aesthetics and attention to detail coupled with all the added thermal efficiency and low maintenance benefits of a PVC-U window. However, as much as we support our customers selling into this market, it’s our installers that are on the front line. They have confirmed though that success comes from the whole being greater than the sum of its parts – therefore the combination of heritage features creating

“Our Genesis VS for example includes traditional timber jointing methods used on all joints, period look high security cam locks and sash buttons, run through sash horns and a deep bottom sash rail as standard. It is also available in a full range of heritage colours and woodgrain foil finishes that replicate the traditional appearance of timber rather than the high sheen finish usually associated with PVC-U.” 54

Energy performance is always high on the list of requirements for example – yes people want authenticity, but that doesn’t mean they want to compromise on comfort. Genesis VS is ‘A’ rated as standard. Homeowners are also not prepared to compromise on security and nor should they have to, to get the windows they want. All of our windows come with high performing security features as standard, but our Genesis VS also comes with the option to upgrade to the PAS 24 enhanced security standard.

METICULOUS MANUFACTURE It’s not easy to make a PVC-U window that can stand side by side with timber in the heritage market and of course some homeowners will always simply prefer wooden windows. However, as we have proven with our Genesis VS, with ongoing investment and clever product design, manufacturers with the right expertise and the ability to make windows with meticulous precision, can remove any barriers or objections that installers may get. The result – new possibilities in the world of PVC-U heritage windows. Visit www.bisonframes.co.uk for more information. READER ENQUIRY NO: 1118/0084

November 2018 | www.glassnews.co.uk

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HERITAGE WINDOWS EXPERT

The UK’s Leading Glass & Glazing Newspaper

THE COMPLETE HERITAGE SOLUTION WITH

ROSEVIEW AND INCARNATION

The heritage market is growing all the time, and as more and more windows in historicallysensitive areas reach an age and condition that mean they need replacing, installers are faced with the dilemma of finding appropriate products with which to replace them. To homeowners living in period homes, it can often feel like a tough choice – pay for timber replacements that don’t just cost the earth but require a lot of timeconsuming maintenance or put up with draughty original windows that are well past their sell-by date. Installers face a similar conundrum – source costly timber windows and try and convince end-users to accept the price-tag or avoid potentially lucrative heritage work altogether. Thankfully though, there are other options – and Buckinghamshire-based Roseview Windows and its sister company Incarnation have thrived by offering a solution to exactly these issues.

FORTY YEARS OF HERITAGE INNOVATION Now into its forty-first year in operation, Roseview is acknowledged as the first name in UK timber-alternative sash windows. In 1985 the firm collaborated with systems house REHAU and London’s Peabody Trust to create Britain’s first uPVC sash window system, and since then has worked tirelessly to perfect that formula.

The result is the Rose Collection - widely regarded as the highest performing and most authentic uPVC sash window products available in the UK, if not the world. From its competitively priced and highly versatile Charisma Rose to its awardwinning Ultimate Rose, Roseview has developed a suite of sash windows designed to suit every style, location and budget. And with a range of in-house developments such as mechanical joints, flush run-through horns and Roseview’s innovative ultra-slim 35mm midrail, they’ve pushed the uPVC sash window market forward from niche to

mainstream. But Roseview acknowledges that there are some instances where replacement sash windows aren’t permitted or suitable. That’s why, in 2012, the company created its secondary glazing division Incarnation Window Systems.

A MODERN TAKE ON A TRADITIONAL PRODUCT Secondary glazing is undergoing a serious resurgence, based on its capacity to bring modern performance to period and listed properties by dramatically improving

thermal and acoustic performance without touching the original windows. Incarnation has benefitted from that growth, to the point that it is now one of the leading providers in the field. And like Roseview, Incarnation is pushing a previously niche product back into the limelight. But while the two businesses are separate, they work together as well. As Roseview Sales Director Richard Burrells explains, this allows them to offer a complete conservation solution to installers. “At Roseview we strive to continually improve our products. Not because our customers ask us to – typically they’re delighted with what we already make – but because it’s the right thing to do. Incarnation is doing the same with secondary glazing. It’s in our ethos – make world-class windows that are simple to buy, simple to sell and easy to install. “Between us, Roseview and Incarnation offer a complete and complementary solution to the heritage market. Whether you’re replacing under-performing original windows with Roseview or enhancing them with Incarnation, the result is the same – modern performance delivered in an authentic package that’s sympathetic to the building it’s installed in.” Paul Bygrave, Incarnation Director comments: “Roseview are known throughout the industry for their integrity, expertise and uncompromising commitment to making the very best products they can. That’s exactly the approach we’re bringing to secondary glazing. “Until we came along, secondary glazing had remained largely forgotten-about product from the 1980s. But through our range of products, styles and in-house developments, we’re showing installers and contractors that secondary glazing is a modern, efficient, profitable solution for heritage and refurbishment projects of any size. “With Roseview we’re dedicated to driving the heritage windows market forward with world-class products. And we’re confident that, before long, we’ll be just as highlyregarded in the world of secondary glazing as Roseview are in sash windows.” Tel: 01234 712657 READER ENQUIRY NO: 1118/0086

November 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE WINDOW COMPANY (CONTRACTS) LTD GAINS FIRST EVER GOLD IN GLASS CHARTER The Window Company (Contracts) Ltd has become the first ever GGF Member to achieve a Gold rating in the GGF GLASS Charter Merit Scheme, taking a giant leap into the health and safety record books. Described as ‘the pinnacle of good Health and Safety management’, the Gold level of the GGF GLASS Charter Merit Scheme is awarded only to companies that can demonstrate that a health and safety culture is embedded right across their business and that the very highest standards are adhered to at every level.

from the GLASS Charter Level Silver 3 which they received last year, having completed the final piece in the jigsaw: eliminating the need for their fitters to climb onto the roofs of their vans to remove ladders. In fact the company has come up with an innovative solution that it says could be rolled out to other installers aiming to achieve the same level of health and safety compliance. It has worked with a specialist van supplier to develop a brand new mechanical lifting system which sits in the centre of the roof to lift and lower the ladders. David Thornton, chair of The Window Company (Contracts) Ltd is justifiably

For this reason the GGF is proud to announce that The Window Company (Contracts) Ltd has become the first ever GGF Member to graduate from Silver to Gold in the GGF’s roadmap scheme for continuous Health & Safety improvement.

proud of the company’s achievement. He said: “We have enjoyed the challenge of reaching the Gold standard and the incremental improvements we have made will certainly make a difference to our fitters. With so many of our clients increasingly recognising the value of this GGF scheme, I expect it to have commercial benefits for us in time as well.” Katie Thornton, Director of Compliance and Administration at The Window Company (Contracts) Ltd accepted the Gold award on behalf of the company from GGF Group Chief Executive Kevin Buckley at GGF Members’ Day, held on the 12th of September at The National Conference Centre. Phil Pinnington, GGF Health and Safety Director said, “I am both pleased and proud to have been able to recommend The Window Company (Contracts) Ltd to receive the Gold award. The Scheme does call for high standards and David’s team have clearly proved that sensible Health and Safety is possible for any size of business.” For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com.

The team from the Chelmsford-based commercial window and door installer made history by successfully upgrading

READER ENQUIRY NO: 1118/0088

GLASS, PLASTIC, METAL BONDING, ONE COMPANY FITS ALL Eighteen years ago, and after five years of research, J&S Adhesives introduced its nonUV glass-bonding system, Safe2Bond, which, unlike competing products on the market at the time, didn’t rely on harmful UV light as the catalyst to ‘cure’ the bond of bevel to glass, but used safe white light instead. White light is the light you see and experience all around you, while UV light is something that you normally have to protect yourself against, using dark glasses, skin lotions, or protective clothing. In sunnier parts of the world, that would mean all three methods to protect outside workers who are likely to be exposed to UV. For someone working in a busy decorative glass department bonding glass bevels to sealed units and mirrors all day long, significant exposure to UV via the UV light box, necessary for that system, held considerable long-term concerns for their

health and well-being. A decorative glass worker would usually hold the bevel in place with bare hands while the light box shone UV light through the glass and onto skin and eyes.

NOT A HAPPY THOUGHT, IS IT? Fortunately, Safe2Bond changed all that, and once the market was educated to the dangers of UV, the white light system for the most part successfully displaced UV. Not resting on its laurels however, the company went on to develop an additional range of adhesives for glass furniture construction, and plastic bonding. All can be cured using Non UV curing light sources. Nowadays, J&S Adhesives is supplier of the largest range of light curing adhesives

in the UK, possibly Europe. The company supplies both UV and non-UV adhesives as some companies do still prefer to use UV adhesive with the correct PPE.

NO OTHER SUPPLIER DOES ALL THIS J & S Adhesives would be pleased to offer advice for your existing or potential new applications, and we can offer samples for testing. For technical advice or where to purchase our products please contact us. Email: info@jandsadhesives.com Tel 01526 344100 www.nano470.co.uk READER ENQUIRY NO: 1118/0089

WEATHERITE PASSES CAMBRIDGESHIRE ENTRANCE EXAMINATION Faced with tight deadlines, Weatherite Aluminium Solutions designed, manufactured and installed a new entrance facade for Morrison’s supermarket in St Ives, Cambridgeshire on time and on budget. The project included the design, manufacture and installation of curtain wall screening and manual swing doors to a sub-let unit, further curtain wall screening with bi-folding doors to a café, five standard curtain wall screens, two first floor windows and a large glazed lobby in curtain walling with two sets of automatic bi-parting doors. “The project required the use of glass cranes so there were special planning requirements and additional health and safety considerations” explained Dan Male, General Manager of WASL, “ISG Construction chose to work with us because we have a wealth of experience in handling this kind of project and we rewarded their confidence by delivering the project on time”. One of the UK's leading providers of entrance facades, Weatherite Aluminium Solutions specialise in delivering bespoke solutions, combining quality aluminium shop fronts with automatic doors, curtain walling and an extensive range of security shutters and grilles to produce a fully integrated aesthetically pleasing installations. Tel: 07711 055 835 READER ENQUIRY NO: 1118/0090

November 2018 | www.glassnews.co.uk

1118/0091

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MODPLAN ADDS WENDLAND LANTERN ROOF TO ITS PORTFOLIO Leading trade fabricator Modplan has just announced it has added the Wendland Lantern Roof to its product portfolio. Justin Williams, International Sales and Marketing Director for Modplan, commented: “Today’s homeowners are looking to create light-filled rooms that add extra year-round space and that’s exactly what the Wendland Lantern Roof delivers. The addition extends our conservatory and roofing solutions range and means installers have access to a full portfolio of options for their customers.” The Wendland Lantern Roof delivers superb contemporary looks, high performance and great design. It’s a PVC-u product with an engineered lightweight, aluminium two part low profile ridge body and is available in white and grey external finishes. It’s extremely versatile too. It has been designed to only require hip bars on lanterns over 3 x 1.5m, meaning more light on smaller sizes. At the same time, it is available in sizes up to 6 x 4.5m, so it’s perfect for larger roof solutions too. The Lantern roof is packed with intelligent features that add value to homeowners and installers alike. Homeowners will appreciate the better thermal performance created by using the existing Mk5 Wendland glazing bar chambered top caps and an aluminium

EXCEL GLAZING BECOMES A SWISH FABRICATOR

ridge top cap with a thermal break clip. Installers will appreciate the two part ridge and detachable ridge top cap that make it easy to insert the glazing into the structure. Alongside the Wendland Lantern Roof, Modplan’s range in this area includes the incredibly popular LEKA Orangery Roof and LEKA Warm Roof, the Vertex Roof portfolio that is unique to Modplan, and the LivinRoom and Loggia solutions from Ultraframe. Like all Modplan’s products, its lanterns and conservatory roof solutions are all manufactured in Newport, South Wales. As well as the reassurance of quality and reliability this brings, Modplan’s customers also enjoy value-added benefits such as installation training, support and conservatory software packages.

West Midlands based Excel Glazing has become a Swish fabricator and will be manufacturing Swish’s popular 24/7 windows, doors, conservatories and bi-folding doors. Christopher Kailey, Assistant Director at Excel Glazing, said: “Joining Swish was a no brainer. They have over 40 years’ experience in the industry plus they have the additional reassurance of being one of the system brands that make up the industry-leading Epwin Window Systems. For us, it was an easy decision to make.” When looking at new systems, Excel Glazing had very specific requirements in mind and found that only Swish fitted the bill. Christopher explained: “The key thing for us was that we wanted to use a stronger and wider frame for both our windows and doors. Swish was the only brand we came across that had 75mm outer frames.

The addition of Wendland Lantern Roof to its portfolio is the latest example of Modplan’s drive to innovate and develop new products into new markets so its customers can focus on selling and not second guessing the consumer. It’s a recipe for success for both Modplan and its customers. Tel: 01495 246844 - www.modplan.co.uk

We choose to use a larger outer frame that would normally be used for doors on our windows because we have found that when we replace windows in older properties that have been rendered, the window frame gets hidden because the rendering is so thick. Using a larger outer frame prevents this from happening as well as making the windows stronger and more secure. Of course, we also have the option to use a standard window frame if the customer requires it.” Christopher also highlighted the other benefits Swish will bring Excel Glazing. The first is the brand recognition. He said: “Swish has been in the industry for over 40 years which means it’s a recognised brand across the UK.” The second is the support of Excellence as Standard, which Excel Glazing is in the process of joining. The programme gives companies a competitive edge because it demonstrates their commitment to quality and provides continuous guidance and support to help members deliver excellence in every area of their business operations. Excel Glazing is a family-run business with a reputation for being customer-focused. This means providing very competitive prices and offering a quick turnaround on all orders without compromising on quality. In partnering with Swish, Excel Glazing has found a system partner that will help it continue to deliver outstanding installations with even better aesthetics. Tel: 0808 178 3040 www.swishwindows.co.uk

READER ENQUIRY NO: 1118/0092

READER ENQUIRY NO: 1118/0093

PREFIX PUBLISH EXTENDED LIVING BROCHURE FOR CONSUMERS Prefix Systems have just published a new 28page Extended Living consumer brochure, which is designed to communicate all the benefits of different additional living space options and other outdoor living solutions in a single guide, that’s also a perfect point of reference for the trade. New entering their 23rd year in business, Prefix Systems have built up a strong product portfolio over the years both in

terms of roofing solutions and also in vertical glazing, helping to be a single source and influential brand for some of the latest extended living space designs. Importantly, the brochure starts with what has ignited consumer interest in terms of a re-roof, replacement of all glazing or a complete new build project. Conservatories, Orangeries and flat rooflights pages cover the glazed roofing section which also includes glass performance details. There are also product details for the LivinRoom pelmet, super insulated corner posts and a Cornice or gutter shroud. The contemporary URBANroom is detailed, along with the features of solid roofs and extensions, including WARMroof Hybrid and Livinroof. A number of mini case studies are also carried in the brochure

Hannah Gilrane, marketing co-ordinator for Prefix Systems commented: ‘We’re constantly working on new types of literature that help our customers stand out from the competition and to help them inspire consumers. This new Extended Living brochure is an important part of our marketing portfolio, highlighting all of the investments that homeowners can make in additional living space and outdoor living solutions.’

with before and after images and a double page on other products to consider including windows, doors and the outdoor Verandah. This new consumer brochure is perfect for businesses who wish to use this as their main brochure with the option to overprint

with customer details on it. The overall branding of the new brochure also sits in perfectly with all of the other marketing support materials, which are outlined in their dedicated 20page marketing brochure.

For further information please visit the downloads section at www.prefixsystems.co.uk, or contact the head office for a free marketing pack on 01254 871800, alternatively you can e-mail marketing@prefixsystems.co.uk. You can also add to their following on Twitter @prefixsystems.

READER ENQUIRY NO: 1118/0094

November 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | November 2018

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CONTINUED GROWTH AT LEKA SYSTEMS SPECIAL GGF Roof innovators, LEKA Systems have reported an impressive 100% upturn in sales of its roofing products. This upturn is driven by demand for the company’s LEKA Warm Roof and LEKA Orangery roof products. Rhys Hoddinott, Director of LEKA, says: “The demand for our LEKA roofs has been superb as more fabricators and installers see for themselves the benefits these products can deliver. The LEKA Warm roof and the LEKA Orangery roof are real game changers in conservatory roof design and the impact on the industry is reflected in the number of new sign ups and training programmes we have commissioned this year”. The comprehensive LEKA Approved training programme is held over one day where all aspects of the product, installation, lead generation, software, sales training and marketing support are discussed in detail before membership status is granted. Rhys says: “LEKA products add incredible value to a portfolio and our training package helps new installers see that value as soon as possible.”

can incorporate Velux rooflights and offers a bigger span and a lower pitch, giving it incredible versatility. It’s good for installers too: there are fewer elements to install than on a traditional solid conservatory roof, so on-site installation typically takes just two to three days, including removing the old conservatory roof.

The LEKA Warm Roof and the LEKA Orangery Roof have took the market by storm since they were launched three years ago. The LEKA Warm Roof delivers the thermal efficiency today’s homeowners are looking for from their conservatories thanks to the unique GRP construction, which results in a U value of just 0.15 W/ m²K. The roof is available in any design,

The LEKA Orangery Roof has the same exceptional thermal efficiency as the Warm Roof, which makes it the perfect solution for homeowners wanting to extend their homes to create bigger kitchens, living spaces and dining rooms. Like the Warm Roof, it’s quick and easy to install, taking two men one day (excluding the lantern and roof membrane). So, if you want a value-added roofing product from a proactive growing company, contact LEKA today. Tel: 0800 773 4040 www.lekasystems.co.uk READER ENQUIRY NO: 1118/0096

LISTERS AND VEKA, FLUSH WITH SUCCESS! Every partnership is built on two things; trust and respect and after working together for 14 years, VEKA and Listers have developed the perfect relationship. In August 2017, Listers was acquired by industry stalwart, Roy Frost and his first port of call was to ensure that partnership remained intact. “If it isn’t broke, don’t fix it!” remarked Roy “and the Listers and VEKA synergy was crucial to our plans moving forward. In the 12 months since I acquired the business, the support we’ve had from VEKA has been incredible and they have helped us develop an entirely new brand in a very short space of time.” That brand is the Timeless range of mechanically jointed flush sash windows, created by Listers using the VEKA flush window system. “The flush timber alternative market is such an exciting arena but also very competitive and we need to position ourselves at the top of the tree. At Listers we make an exceptional window and that’s partly down to our preferred supplier, VEKA,” commented Roy. To enhance the brand’s visibility, Listers has invested

heavily in the new Timeless brand, developing a retailfocused website, a brochure, professional photography, colour blocks, samples and more. The team have even taken the brave decision to house a large selection of stock colours for reduced lead times.

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“We’ve worked with Listers for many years and were delighted when we heard that Roy had taken over the reins at this fantastic company,” said Neil Evans, VEKA Group Sales Director. “He immediately contacted us and explained his vision for Listers and it’s

fair to say, Listers are sticking to it rigidly. When I saw what Listers had done with the Timeless brand, it really was very exciting and looks set to be a roaring success.” Moving forward, Roy and his team at Listers are determined to expand on the initial success that Timeless is already bringing to the business. Plans are being actioned on expanding manufacturing facilities at the Listers factory in Stoke on Trent as well as a big marketing campaign to bring Timeless to the forefront of the end users’ attention. “We’re still at the start of our journey together, Listers and I, and working with suppliers like VEKA has made the takeover so much easier,” remarked Roy, “I’m looking forward to what the future holds and signs are showing that Timeless is going to feature as a key component of our success. Maintaining our solid relationship with VEKA, is absolutely vital to those plans.” If you would like to find out more about Timeless Flush Sash from Listers, please visit the website www.listertf.co.uk. READER ENQUIRY NO: 1118/0097

At the recent GGF Members’ Day, Holdens-SupaSeal received a special award from GGF President, John Agnew, to mark their outstanding contribution to the industry spanning 88 years. As a Founder Member of the GGF, Holdens was established in 1930 with Holdens-Supaseal being formed in 1977. The company is still an independent, family-owned business and is now in its fourth generation. Holdens-Supaseal has sustained its longevity through customer focused product development, quality of work and exceptional levels of customer service within the glazing industry. Cheryl Biggs, HR Manager of HoldensSupaSeal, commented, “We are delighted to have received this award from the GGF on Members’ Day. It’s a real honour to have the hard work, care, and enterprise of all our staff recognised, especially in memory of my grandad, as we would not be where we are today without his great work. This is a fantastic achievement for our business that truly marks our contribution to the industry in terms of maintaining high quality product standards and service.” The GGF is always pleased to recognise the work and landmarks its Members achieve and was therefore delighted to award Holdens-SupaSeal for an outstanding contribution to the glazing industry. John Agnew, GGF President commented, “I’d like to congratulate Holdens-SupaSeal on this deserved award. They have been with the GGF since the Federation started and their attention to delivering high quality work and service has been integral to their longevity and success.” For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 1118/0098

November 2018 | www.glassnews.co.uk

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PICK ‘N’ MIX MARKETING SUPPORT PACKAGE FROM JACK ALUMINIUM

‘BLUE PLANET’ INSPIRES WINDOWS COMPANY TO GO GREEN

Jack Aluminium Systems has launched a suite of product information sheets as part of its marketing support package for fabricators. Available to download from the new website, the product information sheets have been designed to help fabricators sell the benefits of the complete Jack Aluminium Systems range. They offer information on the key features, technical information, service & finish options as well as suitable applications. They’ve been designed as double-sided A4 leaflet-style sheets so that customers have access to marketing literature that suits what they offer.

Sheffield Window Centre has extended the REHAU TOTAL70 range to include REHAU Co-extruded profile, enabling them to provide customers with an environmentally-friendly and sustainable option when choosing their next PVC-U windows. Located in the heart of Sheffield, the familyowned fabrication and installation business has been making high quality PVC-U windows and doors for over 40 years. In 1991, the company started fabricating REHAU profiles, and Sheffield Window Centre now fabricates and installs the whole TOTAL70 range.

The new website features all the new products, up-to-date technical information on the full product range, new project galleries and some great examples of commercial projects that have been completed using Jack Aluminium products.

When REHAU launched its co-extruded TOTAL70 profile – containing a recycled core of up to 100% post-consumer and post-industrial waste material – Sheffield Window Centre saw a real opportunity to complete its portfolio and enhance the offer for more eco-conscious consumers. Ian Hunter Jr, Managing Director at Sheffield Window Centre said: “There has been a real change in attitudes towards plastic in the last few years and the recent ‘Blue Planet’ TV series has kickstarted a lot of businesses into reviewing their plastic usage and finding ways to reduce. And, as a business which manufactures using PVC-U products, we needed to act too. “So when REHAU’s co-extruded profile became available, we jumped at the chance to adopt them within our manufacturing process. We wanted to do our bit for the planet – not just because that’s the socially responsible thing to do, but also to reassure our customers that they can buy good quality, PVC-U windows that are sustainable and more environmently friendly.” A large majority of Sheffield Window Centre’s installations replace first generation PVC-U windows. Now the old windows are collected by REHAU and taken to its specialist recycling centre PVCR based in Manchester to be recycled into material which can then be re-used at REHAU’s extrusion plant in Blaenau Ffestiniog North Wales to produce the co-extruded TOTAL70 profile, thereby providing a closed loop of material use. PVC-U can normally be recycled up to 10 times, but because of the improved processes introduced at PVCR, REHAU’s coextruded profile could possibly be recycled many more times than this. The performance of the co-extruded TOTAL70 profile achieves the high requirements of REHAU’s TOTAL70 range and are fully certified under BSI Kitemark License KM 13358, so Sheffield Window

Ash Pearson, Sales Manager at Jack Aluminium explains: “With the addition of our TW70 TruEnergy Window and

TRL90 Flat Rooflight systems, our thermal commercial door brochure wasn’t proving enough for fabricators customers. “These new product information sheets give customers a pick ‘n’ mix of marketing literature, so they don’t have to worry about editing large brochures to remove or add products.” Jack Aluminium Systems product information sheets are available to download at www.jackaluminium.co.uk. READER ENQUIRY NO: 1118/0101

A NEWLY JOINED MEMBER OF THE FEDERATION Centre can offer eco-conscious customers a sustainable, recycled product without any decrease in product performance. An added benefit includes no increase in overall cost of product compared with the rest of the range, so there is no fabrication and supply financial uplift for thinking green. And already Sheffield Window Centre has moved all of its customers over to the coextruded range. Ian continues: “Visually, the co-extruded profiles look identical to the rest of the TOTAL70 range with no change in performance or price. So we are delighted that the co-extruded profile is driving our sales, and we know that we are offering the most environmentally friendly PVC-U windows on the market.” Rick Cole, Area Sales Manager for REHAU said: “The TOTAL70 Co-extruded range has hit the market at a time when people are generally more aware of the environmental issues facing the planet and what needs to be done to reverse the damage. Sheffield Window Centre were keen right from the off to take our recycled product, and they have a genuine enthusiasm to sell it to customers – so I believe it’s going to do big things for them and the environment.” For more information visit www.rehau.uk/ windows or www.pvcr.co.uk. READER ENQUIRY NO: 1118/0100

The Glass and Glazing Federation (GGF) is pleased to announce that a newly joined Member of the Federation, Slimline Glazing Systems Ltd, has attained Bronze Level 2 in the GLASS Charter Merit Scheme. At this year’s GGF Members’ Day in Solihull (on 12 September), GGF Group CEO Kevin Buckley presented Abigail Chapman, Quality & Compliance Manager and Company Secretary at Slimline Glazing Systems Ltd, with the GLASS Charter Bronze Level 2 certificate. The evidence provided during their audit clearly showed they are a company that recognises the importance of health and safety for their employees. Slimline Glazing is very keen to develop by working on specific areas such as physical and mental wellbeing. GGF Group CEO Kevin Buckley presents Abigail Chapman of Slimline Glazing Systems Ltd with the GLASS Charter Bronze Level 2 Certificate at GGF Members’ Day 2018 Abigail commented, “I felt extremely honoured to receive the Bronze Level 2 Award and it has inspired me to climb up the ladder for Slimline Glazing with the aim reach the Gold Award. I understand only one company has achieved this very prestigious award at the gold level.” “Our company are new Members to the GGF and I have found everyone extremely helpful and knowledgeable. I am a complete

novice to glazing myself having moved from the police into my current position, but I am excited to learn as much as I can and would like to thank everyone at the GGF.” The company is keen to progress in the GLASS Charter Merit Scheme and will look to progress on the improved safety standards with the aim to achieve safety excellence. Phil Pinnington, GGF Director of Health and Safety, said, “It was a great pleasure to spend time with Abigail and to see the tremendous commitment that exists within the company to be the best and the safest. “I have seen many businesses show enthusiasm but become disillusioned when a campaign doesn’t turn out the way it was expected. I don’t believe that this will be the case with Slimline and I look forward to seeing the work they put forward to progress further in the scheme.” For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 1118/0102

November 2018 | www.glassnews.co.uk

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COLD CALLING

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DANNY WILLIAMS

DISTINCTION DOORS’ PAUL HEWKIN LEADS THE WAY FOR HEALTHY WORKPLACES

Each month our special correspondent Danny Williams* replies to a reader’s letter...

South Yorkshire based company Distinction Doors showed they truly understand the benefits that a healthy workplace brings when they were announced as finalists in Barnsley Council’s Healthy Workplace Awards on 19th September.

‘COLD CALLING’

“Although business is surprisingly good at the moment if not actually breaking any records, I am concerned that next year will see sales dry up as we leave Europe without a deal and people panic. Do we batten down the hatches and wait for the smoke to clear?” AM Middlesborough Actually why don’t you wind the business up now and save yourself all the worry….How on earth did you get into business at all with attitudes like that?! Stop panicking! Only in the most extreme circumstances do punters stop spending and divert their cash into actually supporting themselves. This is not going to happen. The worst thing that can happen next year is that punters hesitate…and it’s your job to ensure that they don’t miss a golden opportunity by spending their money with you, and right now! As a retail installer, marketing is pretty much your biggest overhead after staff. And therefore when faced with the incentive of looming uncertainty and the need to at least be prudent, the temptation will be to attack marketing costs. But let’s be clear: Prudent does not mean ‘cut’; it means be wise about what you spend and more to the point, how you spend it. And if you have been making decent money even despite the political follies of the past couple of years, like the rest of us you may not have been as focused as you might have been on what you are spending, and where.

A BUNCH OF CUTS? BUT NOT MARKETING… The golden rule is that when you cut costs make sure you trim down on admin and excess and any spare capacity you might have. Reel it in…Do NOT cut your marketing output or quality because doing

so will cost you in the short and long term. But DO look closely at how you spend your marketing money… You should have a good idea about what marketing works well for you and what isn’t so effective; look at the latter and divert more of that into the more effective media or actually, take a closer look at alternatives, including social media. You’ve told me that you do undertake social media but to be honest, you were a little vague. Although I regard many social media ‘experts’ as Snake Oil Salesmen, have a look at output from other local, non-competing firms that impress you and ask them who they use. Take care with your messages: promoting apparently huge discounts will tend to destroy margins and erode your brand value. Be smart with what you offer: add incentives by increasing the value of the products you are selling, such as including self cleaning glass for connie roofs and enhanced security, things that will give your punters a warm feeling about their purchase – and your company - for years to come. And after so many of your competitors have cut their marketing, you’ll be cleaning up behind them.

“As a retail installer, marketing is pretty much your biggest overhead after staff. And therefore when faced with the incentive of looming uncertainty and the need to at least be prudent, the temptation will be to attack marketing costs.”

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

In this inaugural year for the awards, the category of Best Health and Wellbeing Intervention/Initiative Award recognised those companies who have introduced interventions which have made a measurable impact and been sustained over a longer term. In the case of Distinction Doors, their formation of a five-person Health and Wellbeing Team almost two years ago proved a worthy enough reason to be shortlisted against other local businesses. Given the forward-thinking attitude of Distinction Doors, it came as no surprise that later in the evening staff member Paul Hewkin was crowned the winner in the Health Champion category. Since 2017 Paul has committed himself to improving the health and wellbeing of his colleagues. Paul explained: “When the Health and Wellbeing Team first started introducing ideas many thought it wouldn’t last and some didn’t take it very seriously. But the management team have been behind us the whole way and now everybody, whatever

their shift pattern, is involved. Once a year we measure people’s blood pressure as part of a campaign called ‘Know your Numbers’. If their reading is higher than it should be we advise them to see their GP. On Tuesdays the whole company can collect a free piece of fruit from the canteen, which also houses a table tennis and pool table for staff to use during their breaks. Through book donations, we’ve created a reading corner as well. Healthy workplaces aren’t just about getting up from your desk a bit more often, or eating a better lunch, it’s introducing a culture of change and considering every aspect of employees’ health, including their mental wellbeing. I was totally shocked to receive the award, and very happy. I couldn’t have don’t it without the rest of the team though, so I see it as a shared achievement.” Distinction Doors received their first accreditation to the Workplace Wellbeing Charter in May 2017 and are now in the process of working towards the next step on the healthy workplace ladder. www.distinctiondoors.co.uk READER ENQUIRY NO: 1118/0105

SEASONAL SEALING THANKS TO ADVANCED ISO-CHEMIE FOIL TECHNOLOGY With the onset of winter, rapid and effective onsite sealing of window or door frame connecting joints in minus degree temperatures or in wet conditions, is provided by advanced external* sealing foil technology from foam tape manufacturer, ISO-CHEMIE. The flexible humidity variable sealing foil ISO-CONNECT VARIO SD, available in full surface self-adhesive COMPLETE and COMPLETE DUO variants, enables onsite installation work to continue even in poor weather or wintry environments. Developed for the extreme cold of the Scandinavian market, the foil adheres quickly, even to rough surfaces such as hemp blocks, down to – 8°c when wet seal would freeze at zero. This saves tme and provides a high quality joint sealing solution, even if the foil remains exposed to the elements for up to six months due to construction work delays.

ISO-CONNECT VARIO SD not only adapts to seasonal variations but also provide an excellent external weather seal, which exceeds UK Building Regulations and airtightness in domestic and commercial buildings when used as an internal seal. The COMPLETE and COMPLETE DUO variants enable the sealing foil to be located in place and repositioned if necessary after initial application before the full strength of the adhesive develops and takes effect. The risk of soiling on windows, surrounding construction work and on the building itself due to residual adhesive is also significantly reduced. COMPLETE and COMPLETE DUO variants of ISO-CONNECT VARIO SD also comply with the specifications of the plastering guideline ‘Plastering window sealing foils’, which recommends a minimum bonding surface area of more than 75%. ISO-CHEMIE specialises in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. More at https://www.iso-chemie.eu/en-GB/ home/. *As an external seal, it must be covered over after six months. READER ENQUIRY NO: 1118/0106

November 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TRADESMITH INVESTS IN ACOUSTIC CERTIFIED WINDOWS TO COMBAT NOISE POLLUTION Tradesmith, makers of finely crafted windows and doors, is leading the market as the first PVC-U fabricator to make a range of Bluesky certified acoustic windows. The fabricator which is based at Hailsham, East Sussex, is the first PVC-U fabricator to have achieved Bluesky’s new certification – with a 001 designation! – and has a range that includes A++, A and B noise rated windows. The windows, which are suitable for domestic and commercial projects, offer real protection from noise pollution for properties in high noise pollution areas – near busy roads, airports, train lines as well protection from noisy neighbours, night clubs and schools. Reports from the World Health Organisation make clear that noise pollution can have a severely detrimental impact on health and well-being, and a reduction in the general quality of life. Recent studies have linked excessive noise to cardiovascular disease, heart attacks, and a reduced performance at work and school from interrupted sleep.

Even without the impact on the health of residents in high noise areas, acoustic windows make for a more pleasant home and work environment. And demand for such windows is on the rise. Mark Hutchinson, MD of Tradesmith comments: “Unwanted noise is a blight on people’s lives. More than one in ten house moves is reported to be to escape unbearable noise. We’re delighted to be the first PVC-U fabricator to achieve Bluesky acoustic certification and can supply A++, A and B rated windows which provide the gamut of effective solutions for unwanted noise. Tradesmith makes windows for installers, builders and developers across the South East, where a high proportion of homes and businesses are impacted by noise from Heathrow and Gatwick airports, road traffic, noisy neighbours and even from the sound of the seagulls. “In the past, overclaiming and underperforming acoustic solutions produced disappointing results, but we

have worked with VEKA Halo, Warmcore aluminium and Deceuninck to make a range of windows which are engineered to block excessive sound. These windows have then been independently certified by Bluesky to verify that the manufactured product is in line with the original tested specification. Provided they’re installed correctly, these windows make a dramatic difference to the volume of unwanted sound people are exposed to. With so many affected by too much unwanted sound, and with solutions that really can be shown to work, we believe sound will be the next big thing in the market.” Simon Beer of Bluesky Certification comments: “Our noise rating certification process means that window and door manufacturers now have a clear way of demonstrating the acoustic performance of their products. Tradesmith is now able to offer an easy to understand solution to noise problems in the South East – where lots of people are in need of a decent nights sleep!”

Simon Beer of Bluesky presents Mark Hutchinson, MD of Tradesmith with a certificate verifying their range of noise reducing windows

Tradesmith has been certified for three different profiles: the A++ rated VEKA Halo Twinsash, A rated Warmcore aluminium windows and the B rated Deceuninck Tilt & Turn. In total, Tradesmith can supply 14 different windows that are guaranteed to reduce noise within the home. To make a difference to your customers’ health and wellbeing, call 01323 849123, visit www.tradesmith.co.uk and follow @TradesmithLtd. READER ENQUIRY NO: 1118/0107

BUILDERS MERCHANT BUILDING INDEX

STARTING NEXT MONTH: REGULAR RMI AND HOME IMPROVEMENT STATISTICS From next month, Glass News will feature monthly housing RMI - repair maintenance & improvement – trend statistics from the Builders Merchant Building Index (BMBI). Each home improvement market is different, but windows, doors, roof windows, kitchens, bathrooms, hard landscaping etc are part of the housing RMI (repair maintenance and improvement) market. People ask how the window market is doing, but there isn’t much reliable information to tell you. Glass News publishes Palmer Research’s annual PR with snippets of information, but there’s nothing to use if

you want to compare your performance with the overall home improvement market on a regular basis. BMBI, a brand of the Builders Merchants Federation, captures over 80% of sales value nationally from builders’ merchants’ sales to builders, tradesmen and installers. It’s produced by MRA Marketing using gold standard data from GfK, one of the world’s

largest insight agencies. You’ll probably have seen GfK’s consumer confidence index in the national media. The nationals, like Jewson, and most regional merchants contribute sales data, and it’s the most comprehensive and reliable indicator of housing RMI. By comparison, the Office for National Statistics (ONS) lacks detail and gets criticised because the figures are constantly being revised, until after 12 months its stats slowly come into line with BMBI’s. That’s because theirs are based on relatively small samples, whereas BMBI is most of the market. It’s used by businesses, economists, banks, private equity, consultants like KPMG, and MPs. Even the ONS and NIESR check it out. Every quarter, a team of 14 BMBI Experts, who speak exclusively for their markets, provide context and explain trends. BMBI

www.glassnews.co.uk | November 2018

Experts include Dulux Paints, Ibstock bricks, Hanson Cement, Keylite Roof Windows, and Crystal Group for PVC-U windows and doors. BMBI does not report windows and doors separately, nor does it include sales from systems houses and hardware companies to window fabricators, but if you’re looking for a reliable guide to the home improvement market, BMBI is the best we’ve got. Most people use it alongside other trackers such as the CPA (which features BMBI in its Construction Products Association newsletter), Barbour ABI or Glenigan. From next month, Glass News will be providing highlights from the monthly reports, with an overview and comments from industry experts every quarter. Reports and videos of industry debates are published on www.bmbi.co.uk. Follow @TheBMBI.

PREVIEW

TRADE NEWS

NEW TRAINING CLIPS AT ISO CHEMIE’S

ONLINE INDUSTRY PORTAL

A range of training videos now available at foam tape producer ISO-CHEMIE’S web portal ISO-PORTAL, offer advice and tips on the effective sealing of window and door installations. Featuring a selection of simple, easy-to-follow clips from the ISO-CHEMIE training centre, the videos provide fenstration contractors and specifiers with practical tips on the latest range of time and cost saving sealing tapes at the touch of a button. Covering tape related project services and highlighting special tools for ease of installation, the clips reveal the stepby-step techniques for using products such as ISO-BLOCO 600 foam tape for long term, high performance acoustic, temperature and weather sealing. ISO-PORTAL at www. iso-chemie.co.uk improves the support offered to customers and specifiers around the planning and

Quick and simple to install with a clever clip design fixing the individual glass

Booming ultra-slim sliding door brand Viiu is celebrating after its groundbreaking product was named a finalist for the G18 Best New Product of the Year award. The G Awards are the glazing industry’s most prestigious and longest-standing awards event, attracting hundreds of entries from businesses throughout fenestration, and counting some of Britain’s most successful firms as past and present winners. New Product of the Year is a particularly sought-after accolade – and despite coming up against some tough competition, Viiu was nevertheless singled out as one of the best.

ISO-CHEMIE’s training clips now available via is ISO-PORTAL

management of building and developments. The UK web site also includes a free of charge direct link to the National Building Specification (NBS) clauses for UK architects. This offers instant access to a library of clauses that can be selected and downloaded to help prepare project specifications, helping architects and specifiers ensure that the correct products are chosen and are 'fit for purpose'. ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in foam

products manufactured from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. The company’s UK technical and distribution operation is supported by a logistics service to ensure customer orders are completed as quickly and efficiently as possible (usually next-day delivery). For more information about contact Andrew Swift, national sales manager on tel. 07837 337220 or email a.swift@iso-chemie.co.uk. READER ENQUIRY NO: 1118/0108

NEW AL-WALL® VENTILATED RAINSCREEN SYSTEM PROVIDES HIGH QUALITY FACADE DESIGN Creating a protective envelope around new and old buildings with a modern twist, the CRL Langle Al-Wall® system is now available in the UK.

VIIU’S ULTRA-SLIM DOOR SLIDES INTO G18 FINAL FIVE

panels, the system doesn’t require any glass cut-outs. Ideal to regenerate an existing building, the CRL Langle Al-Wall® System creates a modern impression with a highly durable and long-lasting finish. The innovative

rainscreen system ensures a safe ventilation of the building and guards against the elements, with a premium coated aluminium that is completely weather proof. The system has also been salt spray and statically tested, ensuring that it is able to withstand the harshest of conditions and that CRL can provide bearing capacity to customers. With its many benefits, the CRL Langle AlWall® System is a smart and simple solution for updating the exterior of any building. For more details and for bespoke projects, contact CRL’s technical advisers on 01706 863600.

“This is a major milestone in the development of the Viiu brand,” comments Sales Director Rod Tate. “For us, it’s important the market realises that Viiu isn’t just an exceptional sliding door – it’s a comprehensive package designed to help installers grow their businesses. “We arm our Key Dealers – trusted installation firms who have exclusivity in their area - with a wealth of quality point of sales material, and a showroom package that helps potential clients get up close and personal with Viiu, a fantastic way of converting leads. And we’re currently running an intensive national advertising campaign designed to get Viiu specified in hundreds of projects up and down the country. If you’re interested in finding out more, don’t hesitate to get in touch.”

Viiu’s ultra-slim door slides into G18 final five

Viiu can boast ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. Viiu’s outer-frame is entirely built in to the façade, giving it the appearance of an uninterrupted wall of glass. A patented adjustable interlock section allows perfect alignment to maximise performance and aesthetics - and was robust enough to make Viiu the UK’s first PAS24-2016-accredited ultra-slim sliding door. What’s more, a motorised option is also available – and its drive gear is discreetly housed in the unit’s 100mm head profile, which itself is hidden behind the building’s façade. For more information call Viiu Ltd on 0800 877 0077 or visit www.viiu.co.uk. READER ENQUIRY NO: 1118/0110

1118/0111

Fully Documented – Assessed – Approved 0800 014 2769 sales@pearlwindows.co.uk www.pearlwindows.co.uk NO OTHER FABRICATOR IS OFFERING THIS!

READER ENQUIRY NO: 1118/0109

November 2018 | www.glassnews.co.uk

1118/0112

Slide aside, ordinary Introducing the NEW Luminia SC156 lift and slide door. Offering exceptional performance including market-leading water tightness, contemporary design alongside slim sightlines and an interlock of just 50mm, the SC156 is the perfect fit for high-end domestic projects, luxury hotels, apartment blocks and so much more. With effortless operation when supporting even the largest glazing options and creating stunning panoramic views through wider openings, the Luminia SC156 is anything but ordinary â&#x20AC;&#x201C; and itâ&#x20AC;&#x2122;s available now, through our exclusive Luminia Select Partner Network. For more expert information, visit aluk.co.uk today.

Experts in Aluminium

PREVIEW

The UK’s Leading Glass & Glazing Newspaper

EDGETECH TAKES ITS PLACE AMONG G18 FINALISTS AFTER YEAR OF LOOKING FORWARD

FIVE-STAR SUCCESS FOR PURPLEX CLIENTS AFTER ‘INDUSTRY OSCARS’ SHORTLIST ANNOUNCED Leading full-service marketing agency Purplex have gone and done it again, with five of their clients receiving a nomination at this year’s highly anticipated G18 Awards. The awards, billed as the ‘industry Oscars,’ take place at the London Hilton on Park Lane in London on Friday, November 30. Home improvement company SEH BAC, who scooped two awards at last year’s event, are finalists in Customer Care Initiative of the Year alongside Window Ware, one of the UK’s leading hardware distributors. Outdoor living specialists Milwood Group are finalists in the Training and Development Initiative of the Year, the slimline highperformance sliding door Viiu has been nominated

in the New Product of the Year category and, completing the lineup, warm edge experts Edgetech are finalists in Component Supplier of the Year. Andrew Scott, Managing Director of Purplex, commented: “Winning a G-Award is the highest possible accolade in the glass and glazing industry, and it’s fantastic to see Purplex clients on the shortlist once again. “Awards are often overlooked by companies, but they are so, so important. Standing out from your competitors says that you are the best. “I’d like to wish SEH BAC, Window Ware, Milwood Group, Viiu and Edgetech the best of luck and I look forward to joining them for a night of celebration at the Hilton.”

An action-packed period for warm-edge pioneers Edgetech has now been topped off with a prestigious award nomination.

Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit www.purplexmarketing.com or call 01934 808132. READER ENQUIRY NO: 1118/0113

MORLEY GLASS & GLAZING SHORTLISTED FOR G18 COMPONENT SUPPLIER OF THE YEAR AWARD Morley Glass & Glazing, the UK’s leading specialist manufacturer of integral blinds, is celebrating being shortlisted at the prestigious G18 awards. This is the first G-Award shortlisting for Morley Glass & Glazing, which is celebrating its 20th anniversary year throughout 2018. The business has been named as one of five finalists in the Component Supplier of the Year category after a successful 12 months which have included new product launches, investments in production and rapid growth, all while maintaining its ability to deliver within 10 working days. Morley’s managing director, Ian Short, said: “As Morley Glass & Glazing celebrates our

Morley Glass managing director Ian Short at the company’s 50,000sq ft factory and office space in Leeds

20th year of business throughout 2018 we have taken the time appreciate our success in developing the market for integral blinds; working to develop new products and gaining 80% of the market. “We’re thrilled to have been named as a finalist in the G18 Component Supplier of the Year award. The nomination is a testament to how hard our team has worked together over the last year, as they have every year since Morley Glass started in 1998.” In February 2018, Morley Glass commissioned its second fully automated robot line, representing an investment of £700,000 and giving the business the capacity to manufacture up to 3000 sealed units per week. It also launched exclusive SL16C and SL16SV; the first ScreenLine blind in the world to be incorporated within a 16-mm insulating glass unit – ideal for vertical sliding sash windows and composite doors due to its slimline 10mm slats. The G18 Component Supplier of the Year Award recognises companies who may only serve a niche market, or companies who would not be able to fit into the other categories. The winners of the G18 awards will be announced at a ceremony on November 30th at the London Hilton on Park Lane. READER ENQUIRY NO: 1118/0114

The Coventry business has been announced as a G Award finalist in the best component supplier category.

BUSINESS MICROS BACKS G-AWARDS WINNERS Business Micros and BM Aluminium will be backing all the winners at this year’s G-Awards – having just been announced as the sponsors of the winners’ video interviews. As each company or individual comes off the London Hilton Park Lane stage on Friday 30th November with their trophy, they will be interviewed in front of a Business Micros and BM Aluminium branded backdrop. Graeme Bailey, Managing Director of Business Micros, commented: “We always like to support the G-Awards because of what they represent in terms of recognising and rewarding excellence in our industry. This time around our brand will be behind all of those who have been judged to be the best of the best, and that feels great.” Business Micros is sponsoring the interviews alongside its sister company BM Aluminium, emphasising the continuing strength of the group. Dean Hodges, Managing Director of BM Aluminium added: “Business Micros and BM Aluminium have both enjoyed record periods of growth in recent years and this is just one small way of us giving back to our industry. We’re looking forward to the big night and of course to watching all the winners’ videos afterwards.” More details are at: www.businessmicros. co.uk and www.bmaluminium.co.uk. READER ENQUIRY NO: 1118/0115

Leading warm-edge experts for over three decades, Edgetech have followed up a momentous 2017 – which saw them celebrate a decade of manufacturing in the UK and open a new facility at their Coventry HQ – with extensive investments in R and D, the establishment of a new product testing lab, and a wide-ranging research project. The lab will enable Edgetech to develop new products, assist customers to meet accreditation and compliance requirements, and generally distribute technical expertise more widely throughout the company. Edgetech also enlisted branding specialists Orb to conduct a thorough analysis of its relationship with its customers, and perceptions of the company in the market more generally. Over dozens of interviews with Edgetech customers and staff, Orb sought to build up a picture of what stands the firm out from the crowd – and the results have informed Edgetech’s strategy for the years ahead. “I think we’ll come to look back on 2018 as a pivotal year for Edgetech,” comments Managing Director Chris Alderson. “2017 was the year we marked our ten-year milestone and celebrated everything we’ve achieved in Coventry since 2007. “But this year, we’ve focused on the future. We’ve asked ourselves who we are, what our values are, and where we want to be as a business in decades to come. We’ve rebranded to mirror that – and, with the lab, we’ve put resources in place to help us continue driving innovation forward. “We’re delighted that all this has been recognised by the G Award judges this year – and we look forward to finding out the final results!” To learn more, visit www.edgetechig.co.uk.

Edgetech - G Awards Finalist READER ENQUIRY NO: 1118/0116

November 2018 | www.glassnews.co.uk

PREVIEW

The UK’s Leading Glass & Glazing Newspaper

CUSTOMADE GROUP UP FOR FOUR G18 AWARDS Customade Group has been shortlisted for an incredible four awards at the forthcoming G18 awards. Virtuoso Doors and REAL Aluminium – are up for ‘Promotional Campaign of the Year’, whilst Fineline Aluminium has been shortlisted for ‘Commercial Project of the Year’ and Stevenswood Trade Centre is a finalist in ‘Trade Counter of the Year’. David Leng, group chief executive at Customade Group, says: “Last year, we were proud to be nominated for two awards, so we couldn’t be happier to be shortlisted for four awards at this year’s event. REAL Aluminium won ‘Promotional Campaign of the Year’ at the G17 awards and now, with REAL and

Virtuoso both up for the same award this year, we are really hoping to hold on to that trophy! This year has been remarkable for Fineline Aluminium and Stevenswood Trade Centre too and we’re over the moon for them to be named as finalists in two very competitive awards. “There has been a lot of effort from everyone at Customade Group this year to improve our levels of quality and service to help our customers achieve growth and these award nominations really do honour the hard work of our team. Congratulations to all the other G18 finalists – we look forward to celebrating with you in London.” The nomination for Virtuoso Doors in ‘Promotional Campaign

of the Year’ recognises the success of its ‘Crafted Precision’ campaign, which was instrumental in helping the brand to achieve phenomenal growth in 2018. Tasked with positioning Virtuoso as a leading composite door manufacturer and drive new business, the Virtuoso team created a campaign that resulted in an exceptional year on year growth of more than 50%. The ‘Take the Leap’ marketing campaign from REAL Aluminium became a novel talking point in 2018, earning the brand its nomination for ‘Promotional Campaign of the Year’. Fun and engaging, the targeted campaign spread the message that experienced and inexperienced aluminium installers alike

DECEUNINCK SETS SIGHTS ON THREE G18 AWARDS Deceuninck has been shortlisted for three prestigious G18 awards. Deceuninck’s hat-trick includes nominations for Customer Care Initiative, New Product of the Year category with Linktrusion™, and Deceuninck’s Technical Support Engineer Mark Castle is a finalist in the Unsung Hero award for his exemplary work and dedication. Deceuninck MD Rob McGlennon says: “To say

we’re pleased with our three award nominations is an understatement! Our mission is to give customers the products, service and support to do well and it’s great to get this recognition across a variety of categories. “Our latest product innovation, Linktrusion™ technology is breaking new ground in the commercial sector and we’ve had a fantastic response from developers and specifiers. But great products need to be backed by great service and I’m proud of our G18 shortlist for Customer Care, and Mark Castle’s much-deserved nomination for Unsung Hero. Now its fingers crossed for the awards night in November!” The G18 Awards will take place on Friday 30th November at the Park Lane Hilton in London. To find out more about Deceuninck call 01249 816 969, visit www.deceuninck.co.uk and follow @DeceuninckUK.

Deceuninck has been shortlisted for three G18 awards

READER ENQUIRY NO: 1118/0118

www.glassnews.co.uk | November 2018

can easily make the most of the profitable world of aluminium. The campaign was a swift success, helping REAL Aluminium to generate five times more new business than originally predicted. Leading manufacturer of high end aluminium products, Fineline Aluminium, is one of six contenders up for the ‘Commercial Project of the Year’ award. Fineline was shortlisted for its sensational glazed installation at Reading Lido, which drew on the team’s extensive design and development skills. Full height, ultra-slim glass facades from Fineline were used to renovate Reading Lido, which is a listed building. National trade counter network Stevenswood is

hoping to take the title of ‘Trade Counter of the Year’ at this year’s awards. With a chain of 37 trade counters supplying a wide range of window, door and roofline products, Stevenswood has focused heavily on customer service during 2018. A number of key resources, including a new website and internal CRM system, have been introduced to deliver an exceptional customer journey. The renowned G awards celebrate and reward excellence in the glass and glazing industry. The winners will be announced at the VIP awards ceremony and gala dinner, which will be held at the London Hilton on Park Lane on 30 November. Customade Group now operates nationwide and

employs 1100 people in multiple manufacturing sites across the UK. The group includes Polyframe (PVC-u), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso Doors (composite and PVCu door panels), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing). To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 1118/0117

VEKA NOMINATIONS SHORTLISTED ON THE DOUBLE VEKA Group is proud to have been shortlisted in not one, but two categories at this year’s G Awards. The G18 Awards will take place at Park Lane’s London Hilton in November and will see VEKA among those named in the ‘Promotional Campaign of the Year’ and ‘Training and Development Initiative of the Year’ categories. Independent Network was the focus of this year’s Promotional Campaign entry, thanks to a nationwide programme that raised

brand awareness and highlighted named installers in each region, making them the ‘heroes’ of the campaign. The multi-faceted marketing approach included print ads across the country, editorial in key media, installer-specific news stories and a targeted PPC campaign, to name just a few of the elements. The ‘Training and Development’ entry highlighted, among other things, VEKA Group’s commitment to the Apprenticeship scheme which has seen its highest ever intake this year.

VEKA’s Marketing Director Dawn Stockell explains: “We know that by investing in VEKA Group’s people - our most valuable asset - we’re investing in future success. This year we’ve launched ‘Leading the VEKA Way’, implemented the BIT NVQ Diploma, increased apprenticeship take-on, implemented an induction and leadership programme and increased our employee engagement to 71% (against an industry average of 56%). “We’re delighted to see our entries shortlisted in these two categories, and we’re even more pleased to see a large number of VEKA and Halo fabricators and installers among the finalists. We strive to offer our customers every ‘tool’ they could possibly need for their business, whether it’s perfect products, practical support, marketing or sales training – and we love to see them celebrating success and being recognised for their hard work. “As ever, we’re looking forward to what promises to be a great event and we wish all our partners the very best of luck.” Tel: 01282 716611 www.vekauk.com

READER ENQUIRY NO: 1118/0119

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma presents to you the launch of their new division – Stroma Building Control. STROMA BUILDING CONTROL LAUNCH On 1st October 2018, the Stroma Group launched a new Approved Inspector division – Stroma Building Control – one of the most prominent and largest CICAIR Approved Inspectors to the construction industry. Formed from three established Building Control providers – Approved Design Consultancy, BBS Building Control and Greendoor Building Control – Stroma unites more than three decades of experience in the Building Control sector. Our expansive team of more than 120 qualified Building Control Surveyors and network of 14 regional offices means that clients can rely on a nationwide Building Control compliance service delivered at a local level.

TRACK RECORD The Stroma Building Control team has an extensive track record across all project types within the construction industry. Our body of work as trusted consultancy partners spans residential, commercial, mixed use, leisure, retail, education and more. Stroma’s advice and support can be provided from an early concept and design stage, through to project completion. We also deliver full technical support to clients, CPD on all regulations and advice on any changes to those regulations. With the combined skills and experience of Approved Design, BBS and Greendoor, we are able to deliver more resources, better project efficiency and a client focused service.

INTEGRATION

AN EXPERT SERVICE

A market leader in delivering environmental sustainability and compliance services throughout the construction lifecycle, the Stroma Group acquired Greendoor Building Control in late 2015, with the acquisitions of Approved Design Consultancy and BBS Building Control following in 2016. Over the past two years, a detailed integration programme has progressed to unite the companies into one of the largest Private Approved Inspectors across England and Wales.

Stroma Building Control has created a blueprint for success by selecting the very best elements of Approved Design, BBS and Greendoor to create a premier Building Control provider. The process was guided and informed by our existing client relationships to ensure each step in the integration process would help to maintain and advance the excellent service already received by clients.

THE STROMA GROUP Formed in 2002, the Stroma Group has become a market leading body in the building energy performance, sustainability, energy and compliance sectors. Our individual divisions span building compliance, certification and software as well as building control meaning clients can achieve all services from a single supplier throughout the project lifecycle. Steve Lonsdale, Director of Stroma Building Control, said ‘Stroma Building Control holds quality at the heart of everything we do and we strive to be the leading national private provider of Building Control services in the UK. The service is focused on enhancing the client experience of the regulatory system and adding value at each stage

of the process. Clients can trust a reputation built by Approved Design, BBS and Greendoor for efficient, timely and high-quality services delivered by experienced professionals.’ For more information on the Stroma Group, Stroma Building Control and our services for doors and windows professionals, please visit www.stroma.com.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page). READER ENQUIRY NO: 1118/0120

*Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 11 11* 72

November 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

CHEAP REINFORCEMENTS RISK SAFETY AND STANDARDS, SAYS REHAU REHAU has warned fabricators and installers they risk fitting substandard windows and doors and incurring hefty fines every time they use nonapproved steel reinforcements for PVC-U installations.

different from those specified by the system manufacturer, and any BIM modelling data supplied by them will also be incorrect. The WER rating and U-value calculations will also be invalid and thermal performance could be adversely affected too.

Mark Gajda, Certification and Quality Manager at REHAU, said: “It’s important that fabricators and installers understand the consequences of purchasing reinforcements from non-system approved suppliers and recognise the risks to their customers and their business.

Secondly, the use of third party reinforcements invalidates any industry standards previously accredited to the system. Standards – such as PAS24 and BS 6375 – are awarded on the basis that the same components and hardware are used by the fabricators and installers of the product, and they are therefore of equal standard to the windows or doors that were assessed under test conditions.

“Every time an installation is fitted using alternative components not approved by the supplier, the fabricator is essentially changing the physical make up of an approved design and therefore it will not perform as expected. This practice has repercussions for safety, quality and the reputation of the windows industry as a whole.” It is not against the law for fabricators or installers to purchase and use steel or aluminium reinforcements from a third party – rather than a system – supplier, yet it can have very serious financial and legal consequences. Firstly, the product may not perform as it should in situ. For example, the structural or wind loading calculations will no longer be valid if the reinforcements are

Failure to meet PAS24 standards also means that installers or fabricators need to find another way of meeting the Approved Document Q of the Building Regulations for England. Third party certifications, such as BSI Kitemark, CE Marking DoP are also invalidated by the use of non-approved components. To retain these certifications, fabricators need to retest the altered products – at their own expense – to prove their product still complies with the standards. The cost of certification testing can run into tens of thousands of pounds. Fabricators and installers using alternative steel or aluminium reinforcements also

Mark Gajda

forfeit the manufacturer’s warranty for the products, should the third-party components cause issues further down the line. This means that any repairs or replacement required will also need to be done at the expense of the fabricator and installer. Mark concludes: “Maintaining the synergy between tested products and installed products is the only way that we can assure

customers that the products being fitted do what they say they will in terms of performance and standards. Any changes or third-party components introduce unnecessary risks and can damage the reputation of the supplier, the fabricator and the installer so we would urge people to think ‘real deal’ when it comes to steel.” READER ENQUIRY NO: 1118/0121

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www.glassnews.co.uk | November 2018

CERTIFICATION

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

VOICE OF THE INDUSTRY

WHAT’S YOUR OPINION?

2019 promises to be an interesting year! In or out of Europe? Paying silly money in the £billions to the EEC whether we stay or go, and £billions in overseas aid. You’ve set your budget for your business: what do you think 2019 will do for you, your business and the country?

Stephen Nadin Managing Director, Rocal I would like to think our business is reasonably Brexit proof, there will be some impact to our business, but I am confident that we will overcome whatever the politicians deliver. In Rocal’s past 25 years we have seen a lot of ups and downs including the great depression of 2008. We will continue to plot our own course and expect to maintain strong growth in 2019 for the Endurance door range and the recently launched MyDoor GRP door range. Rocal will continue to invest in new products, machinery, people and marketing to ensure that our growth targets are met and we remain at the forefront of innovation within the fenestration industry. Finally, and most importantly, I believe that Britain will remain Britain either in or out!

Colin Torley Sales and Operations Director, Saveheat Group

Mike Johnson Finance Director, The Glazerite UK Group Ltd

2018, after a slow start for us, mainly due to the weather, has been a great year for us. As we manufacture Timber, Aluminium and PVCu windows along with IGU’s, we have seen different trends. We have set our budgets for 2019 and this includes expansion plans in 3 of the companies to help with the growth we have experienced in 2018.

I believe it’s inevitable that Brexit will lead to casualties, potentially affecting companies who do not have a sound financial base.

What will Brexit bring? Who knows, we have several European suppliers who have given us assurances that there will be no impact on our business, but who knows until it happens. We will continue with our expansion plans regardless. The decision has been made on Brexit and to me there is no going back now, so we must get on with it. I believe that this will make the UK stronger if we capitalise on the opportunities that this could bring. We need to be more positive in our outlook and stop looking at the continual negative, “what if ” questions. I’m sure that there will be initial hic-ups, but we will get there.

Brexit will have a negative impact on a number of areas, including the cost of materials. Larger manufacturers will either have to absorb the cost, or pass it on to customers, which will lead to sales and profits staying flat. The trend of smaller fabricators/ installers ending in-house production in order to focus solely on installation will also continue due to increasing financial pressures. I also believe that though there won’t be an immediate lack of available migrant workers, the future for industry employment remains uncertain. “Unlike the agricultural industry, which is very seasonal, Brexit will not affect the availability of migrant workers in our industry immediately. However, if or when the current workforce decides to return home, replacing them will become a problem.

David Leng Group Chief Executive, Customade Group

David Thornton Chair, The Window Company (Contracts) Ltd

I expect 2019 to be tough. We enjoyed good industry volumes in the latter half of 2018 which put pressure on our raw material suppliers to perform and they struggled! Attracting and retaining direct labour has proved very difficult which has made flexing production up and down to suit variable order intake pretty challenging.

Running an SME can be tough at any time, but our politicians are certainly not making life any easier for us at the moment. We can surely only focus on what we know for certain will happen though and concentrate on our own businesses, without being distracted too much by whatever the current Brexit scenario might be.

Uncertainty over Brexit will make order patterns more erratic. I expect a few currency wobbles will cause some raw material inflation that will need to be passed through the supply chain. Direct labour will be even more difficult to find. In short, well run and organised businesses will take more share and some off the less efficient will struggle. At Customade we will be investing in our staff and equipment to make sure we can deliver product effectively. We will also be rolling out a very innovative programme to generate enquiries for our customers to make sure they stay busy in difficult times.

In reality, our situation is very similar to what it was two years ago when the Brexit vote was held. The domestic market is down, the social housing market is level and new build is up. Our pipeline of work for 2019/20 looks positive already and, while the new build market is probably the most vulnerable to a hard Brexit, that accounts for only a small proportion of our work so I think we’re fairly well protected from that. Obviously, there are risks for companies who manufacture overseas but we’re not tied to any single supplier and I’m confident we’re agile and flexible enough to be able to react quickly to overcome any supply problems.

November 2018 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper Rob McGlennon Managing Director, Deceuninck

Jeff Walsh Managing Director, Pearl Window Systems Ltd 2018 has been another year to remain focused on costs and efficiencies, procedures constantly being reviewed in order to maintain and manage your costs as effectively as possible. 2019 will be even more of a challenge, whilst we all want to manage the best possible facilities and provide for our employees and their families, the way things are heading is nothing but a strain on manufacturing. This is putting the livelihoods of our friends, families and employees at risk. In my opinion we would be better remaining to ensure stability moving forward. New build will remain strong as we still struggle to build the required number of new homes. The retail sector will be volatile as the market share will become increasingly tighter. Now is the time for some change and perhaps another period of survival of the fittest. The major difference for us all between now and the last recession is the serious pressure of pricing structures and exchange rates, whilst trying to fight for market share with tight margins in manufacturing, our view is one of economies of scale, to grow our facilities and embrace change and efficiency.

Whatever the outcome of the negotiations: no deal, hard Brexit or Brino (Brexit in name only), I’m optimistic.

this powerful colour and premium product wave, and sales are 17% up year-to-date.

2018 is a story of two markets. The middle and budget is shrinking, some say by 10-15%, while the premium market is expanding. Growth is driven by ‘The Haves’, over-55 homeowners whose homes have appreciated dramatically. The Haves pay more for products that enhance and add value to their properties. They want best performance, design and choice of colours. If you’re selling to them, you’re doing well. Deceuninck and our fabricators have been riding

Brexit won’t spoil the party. The Haves own much of the country’s housing wealth and savings. With rising house prices paying for their purchase, why wouldn’t they invest in colour and beautiful windows to add value to their homes? Deceuninck and our customers expect strong growth next year. If your 2019’s looking grim, call me to put a smile on your sales!

Monica Green Director, The Partners Group

Richard Gyde Managing Director, Mila

Chris Bailey Sales Manager, Business Micros

John Crittenden Managing Director, Carl F Groupco

Danny Williams Managing Director Pioneer Trading

Whatever people’s personal politics, the current uncertainty over what the UK’s trade agreements will look like after next March is unhelpful. Yet it would seem that the majority of SMEs are taking the bull by the horns and proceeding with business as usual, whatever the future brings. The CIM produced a report in May, which finds 70% of SMEs already exporting goods expect to increase exports over the next three years, while just 4% are forecasting a decline.

We’re taking a cautious approach to 2019 at Mila and setting our budget based on a no deal Brexit scenario. Without any clear indication yet of what kind of deal, if any, will be reached, we think it’s prudent to be cautious but still optimistic.

What we are already seeing in the industry, and what I’m sure will continue in 2019, is a much greater focus on looking after existing business rather than trying to win anything new.

The year ahead will be undeniably challenging due to Brexit but I don’t believe in procrastinating or wasting energy on the ‘what ifs’.

It isn’t Brexit that is causing the problems for our country – it’s the government’s appalling handling of the negotiations that is ruining confidence amongst ordinary citizens – our customers. And that will continue to blight the wellbeing of our industry.

Despite the doommongering headlines, the companies we work with are speaking about adopting a “business as usual” approach, with many trying to turn it to their advantage in some way. And this often comes down to good communication. As a strategic PR and communications agency with 30 years’ experience in the door and window industry (amongst others) and links to an international network of PR agencies in 12 countries – 2019 will see us being well-placed to support companies looking to grow through exports or in the domestic market. If you have a clear strategy for growth and can effectively communicate the benefits that your product/service delivers to customers, you can achieve success.

www.glassnews.co.uk | November 2018

My biggest concern is the housing market which so much of this industry depends on. I don’t think we’ll see anything like the 35% drop in prices which Mark Carney has warned about in the event of no deal, but even the current uncertainty is having a negative impact on house prices and on the number of homes for sale. We will also of course have to watch and see how the money markets respond because any fall in the value of the pound could affect prices here in the UK. At Mila, we’ll be doing much as we did in the downturn after 2008 – focusing our investment into new products which will give our customers a competitive advantage and concentrating on the outstanding service they like so much.

There’s already a trend for much greater diversification by the profile companies as they try to offer a broader product mix to persuade their fabricators to stop dual sourcing and obviously we’re seeing the rise of super fabricators who are truly trying to be a One Stop Shop for their installers. As market leaders, Business Micros are of course always more than happy to talk to new fabricators who want to explore what we have to offer, but our main focus is always on helping our existing customers to do more with our software and to grow alongside them. Next year, we’re planning yet more product development, working closely with our existing customers to make sure what we deliver meets their needs.

As a hardware distributor, the big issue is maintaining our standards for On Time In Full deliveries. We have a high level of customer trust and to ensure our service levels don’t drop we are liaising with our European suppliers and we will hold additional stock. We already keep £3million in stock and we are committed to holding an extra 33% (£1million) dependent upon the deal, if any, that is struck before the March deadline. The extent of this commitment is more than just the value in stock: sourcing additional storage and funds is massive, but something we are willing to do to ensure the ongoing, consistent supply of hardware to our fabricator partners. It is essential that the service our customers have come to expect isn’t compromised and this will be a key focus for Carl F Groupco in 2019.

Having said that, business has been surprisingly robust and, paradoxically, we have just employed 8 new people from the EU – there is no evidence of them fleeing to Dover. Unaffected by Brexit of course our NHS refurb business is growing and should continue. And my experience is that whatever ‘crisis’ hits homeowners, in time they recover and spend the money anyway. Brexit is the most complex event to take place in peacetime however, and as such none of us can guess at the outcome in the short term. But I have no confidence at all in our politicians to negotiate a smooth transition. So far our export business in Europe and around the world has been unaffected and do not expect that to change.

VOICE OF THE INDUSTRY Paul Reid Group Sales Director, ERA

The UK’s Leading Glass & Glazing Newspaper 2018 has been a year of celebration for us, with Fab&Fix turning 30 and ERA reaching its 180th birthday. 2019 won’t see us rest on our laurels though, we’re aiming to provide better-than-ever levels of service and continuing to offer compelling and innovative solutions such as our smartware range. Products such as these are helping our customers to differentiate themselves from their competitors and thereby

boost sales opportunities. That said, the new year will bring challenges on a number of fronts, not least thanks to Brexit, which is generating uncertainty for business. However, I am confident that sense will prevail and as an industry we will be able to tackle whatever the political landscape throws at us. Here at ERA we will continue to put customers first in order to help them meet the challenges of 2019.

Simon Scholes Director, VEKA Recycling Ltd

Mike Derham Chairman, Mighton Products

Adrian Barraclough Chairman, Quickslide

Asa McGillian Managing Director, Apeer

Andrew Fowlds Group CEO Distinction Doors

The VEKA Group’s investment of more than £8 million in Europe’s most advanced window and door profile recycling facility at Wellingborough is a solid statement of faith in the UK.

Our thoughts are that the people have spoken and Brexit will inevitably take place. So we are doing our best to anticipate the outcome to protect our business, our partnerships and our customers.

We are acutely aware that some huge barriers remain to a formal resolution to Britain’s exit from the EU; it affects companies in this region more directly than other parts of the UK.

This investment was confirmed after the result of the referendum and is based upon the premise that the United Kingdom is a vibrant and important home improvement market that offers exceptional opportunities, irrespective of EU status. A key factor in the commissioning of the VEKA Recycling plant is the need to reduce the carbon footprint of the business by collecting and then processing virgin and post consumer PVC-U window profiles as locally as possible to their source.

Shaping our philosophy is the belief that Brexit will potentially affect our business by increasing the cost of importing exporting to and from EU member states. We are just one such business and ultimately this must damage our customers and so we are doing our best to mitigate the impact on them.

I believe that windows, doors and conservatories will continue to become a far more intrinsic part of the aesthetic but also the day-to-day fabric of a home, as we develop and deliver products that are more imaginative, with better performance and improved functionality.

Our long-term strategy was in place before the outcome of the Brexit vote and whilst it has evolved since then we are continuing to invest and plan for growth. We believe that we have to maintain our plans for continued growth in our business, even if there are market fluctuations in the short term. A bunker mentality will cause us far more damage.

We are working hard to ensure that not only is our plant able to fully reprocess PVC-U profiles early in 2019, but that we also have a superb customer service infrastructure in place, for up and downstream partners. When that is completed VEKA in the UK will enjoy even greater autonomy in the British market.

We are doing this by engaging with our European partners and customers to share information and keep up to date with current views and opinions. In addition, we are hedging our bets by forward purchasing currency where possible, together with prudent cost control. But it is difficult to avoid the fact that even the most astute political commentators are unsure of how the move will transpire and how it will affect business. However, so far we have not seen any downturn and our order book remains strong.

The huge variation in colours and foils, different window and door styles, improved functionality such as offered by bifolding doors and higher performance in terms of thermal performance and also security, give homeowners more reason to change their windows and doors, more often. As for Brexit I believe that the worst is over, with the most severe impact having taken place immediately following the vote when the exchange rate drop against major currencies dealt such a heavy blow. Now, Brexit is like an extended election campaign with ‘voters’ becoming bored and even immune to the ups and downs of the process. Like most people I will be glad when it’s over and we can get on with the reality of it instead of the speculation.

An indication of our belief in the UK markets in the longer term is the investment we are making to extend our factory again: the decision to build a further 20,000 feet2 was taken earlier this year in addition to the investment in new machinery and other kit and we expect all to be online early in 2019. We have made this decision to both cope with existing demand but also because we believe that growth will continue. Assuming that there isn’t a major meltdown around the transition we might expect a lull whilst people get used to the idea. But actually, as an eternal optimist I believe that people – homeowners – will be relieved that it’s all over and happy to resume their lives. And by the end of 2019, business will be booming again.

If we have any concern it is in the confidence of homeowners to continue investing in their properties and how that may affect our customers’ sales. But performance overall is robust despite the continued barrage of negative Brexit reports; I wonder therefore if 29th March 2019 will serve as a relief for most people with a final end to the speculation, which in itself can be most damaging. In summary, we are planning for growth and expect an overall increase in sales figures by the end of 2019, though perhaps with some breath-holding earlier in the year in the final countdown to Brexit.

Graham Price Managing Director, TuffX Processed Glass Ltd There is so much uncertainty in the run up to Brexit. Business is slower for home improvements and some commercial projects that our products have been specified for are on hold. Nonetheless TuffX continues to grow even in these uncertain times, through business gained from competitors that are slashing prices so much their service levels are suffering, and because of the industry-wide glass shortages. There is a price war out there, especially on conservatory roofs, which cannot be sustained without sacrificing service quality and we are gaining customers as a result. The glass shortages are also driving business our way; whilst many processors are having their supplies restricted our float stocks are secured. So whilst this is a very real issue for the glass industry, our output will continue without interruption. We are investing to ensure that we can continue to offer good service levels to handle the business we are taking from others but actually, for when the market confidence returns when the dust has settled. We will come out ahead of the game.

November 2018 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper Alan Burgess Managing Director, Timberweld

Charles Hodgson Managing Director, Hodgson Sealants As the UK’s largest independent manufacturer of sealants and glazing tapes we’re in a stronger position than most of our peers, particularly those with European-based manufacturing facilities with Brexit looming. Our customers know that they are supporting British manufacturing when they look for the Hodgson name which this year celebrates our 50th anniversary. But it’s not just the Brexit fall out that the sealant industry must consider, as global prices of silicone have shot up to record levels over the last 18 months. Given this material influence on costs and prices it seems perfect timing for the launch of our HY-SPEC Hybrid Technology for sealants, which we’ll be showcasing at our FIT Show debut next year. If we think back to the impact on the UK entry into the EU back in 1973, we survived that scare and that of a follow up referendum under the Labour Prime Minister, Harold Wilson in 1975. But nonetheless we’ve made proactive plans for the year ahead despite the general fears of the anticipated Brexit fall out.

Andy Jones Group Sales and Marketing Director, Synseal Group Whatever happens with Europe, one of the concerns we continue to face as suppliers is the volatility of raw material prices and I among others hope to see these prices stabilise with more permanence as we enter 2019. We are very proud to be a British manufacturer selling predominantly within the UK and there is real value behind this premise, particularly with the direction the country has taken following Brexit. You see this across all industries, from farming to fashion, and ours is no exception. Providing we are still able to attract the talent required both at home and from abroad, when the dust settles we can expect to see a really robust manufacturing sector in the UK. I also expect 2019 to shine more light on sustainability in manufacturing, supported by the rising social trend to tackle the issue of single use plastics and the importance of recycling. We responded to this last year with the introduction of our EnviroCore profile and will continue to explore opportunities to reuse, reduce and recycle as part of our corporate social responsibility to drive change down the supply chain.

www.glassnews.co.uk | November 2018

I don’t see product demand changing, and most fabricators produce only for the home market, so exporting isn’t an issue. Those who do export have to contend with the value of sterling, but that’s always a risk.

Although new build has picked up, it will take years to claw into the backlog. Yet fewer people are moving, choosing instead to improve their homes. And they love the look of flush sash windows with authentic-looking joints.

There’s more than enough domestic work for fabricators and installers. Existing Homes Alliance says more than 80% of the housing stock in 2050 exists today, and most PVC-U frames fitted to date are shiny white with grooved corners - clunky compared to today’s slimmer profiles and foiled timber-look joints, using Timberweld® for example.

It may be bumpier for the supply chain. But whatever the Brexit outcome, everyone will be in the same boat. All we can do is adopt sensible strategies to remain competitive.

Richard Hammond Sales Director, Stedek

Paul Benn National Sales Manager, Exlabesa

Chris Alderson, Managing Director, Edgetech

2018 has proved to be a strong year for Exlabesa Building Systems and all the signs for 2019 are extremely positive as we continue to invest in our UK business and the products we have to offer.

There’s no doubt that 2018 has been a challenging year for our industry.

No-one truly knows what the effects of Brexit are going to be (and even if we did, there’s very little we could do about them). So for 2019, at Stedek, we’re focusing on what we do have control over – quality. The turn towards highend windows we’ve seen over the past 15 years wasn’t a fluke – it was a permanent shift in the way people think about home improvements. Homeowners want stunning-looking, highperforming windows and doors that let them realise their home improvement ambitions, and if a product’s good enough, they’re willing to pay for it. It’s why we’ve invested so extensively in perfecting what we’re calling Residence Excellence. R9, R7 and R2 are phenomenal products – the finest timber-alternatives on the market – and by making them as good as they can possibly be, we’re helping installers attract wealthy end-users, which is fuelling our own growth in turn. Times change, but quality never goes out of style. That’s why we’re confident 2019 could well be our best year yet.

We are set to launch new products that will add further value to our portfolio. Like all our products, they are intelligently designed aluminium systems that are simple and cost-effective to fabricate and install. In other words, they give our customers the solutions they need to compete in the commercial and domestic aluminium sectors. We are investing in our Doncaster manufacturing facilities to ensure we continue to demonstrate our commitment to having state-of-the-art aluminium production that sets the standard for the UK market now and in the future. The investment in our manufacturing plant combined with our experience and expertise in the UK aluminium market means we can continue to be a valuable partner for our customers, whatever the new year or economic outlook brings.

Probably the biggest obstacle fenestration has faced is the ongoing material shortages. Many of the world’s major suppliers for key raw materials such as glass and silicone are lagging behind demand, and prices have shot up as a result. At Edgetech, we’re currently working on a number of different strategies to help us overcome raw material shortages – including several new products and variations, capable of delivering the same outstanding performance the industry has come to expect from us, using materials that are more readily available. 2019 will undoubtedly bring challenges too, as we (possibly!) learn what postBrexit Britain looks like. But it’s also going to be hugely exciting for us as a business. We’ll be launching some of the new products we’ve been working on, showcasing at the FIT Show, and celebrating Super Spacer’s thirtieth anniversary. With that three-decade legacy behind us, and the backing of one of the world’s biggest building products groups, we know, and our customers can have confidence, that we have strong enough foundations to weather whatever the coming year throws our way.

Jonny Greenstreet Marketing Manager, Senior Architectural Systems I think we take confidence in the fact that since the referendum, the industry hasn’t taken the worst case hit that some were expecting. As we prepare for a future outside of the European trading block, we’ve taken steps to safeguard our supply chain by increasing stock in the short term and collaborating with our oversees suppliers to ensure there are no disruptions to supply. We remain confident that British – European trade will continue in whatever deal is brokered by the UK government and we expect that our industry will remain solid and our growth will continue as it has done previously. That said, the fenestration industry is heavily reliant on a global supply chain and being a commodity metal, aluminium is affected by a whole number of global geopolitical influences. With that in mind, Senior welcomes any certainty that can be given regarding UK’s future trading with the rest of the world, and that any disruption to movement of goods across our borders are minimal and quickly addressed.

VOICE OF THE INDUSTRY Martin Nettleton Managing Director, Euroglaze

The UK’s Leading Glass & Glazing Newspaper As a trade fabricator, there is absolutely nothing we can do to influence the outcome of Brexit so we’ll simply be getting on with things and, as we always do, working even harder to be even better.

both sides in the end – even if it is at the very last moment, and that will no doubt strengthen the pound which could obviously help to make imports less expensive.

The country has been in a strange sort of limbo ever since the vote in 2016, with lots of investment decisions being put on hold, and at least next year we will finally have some kind of clarity. I’m convinced there will be a deal which satisfies

The fact is that the world won’t stop turning on March 29th. We’re taking the view that we will ignore as much of the media chatter as we can and just react to circumstances as they arise to get ourselves in the best possible shape to take advantage of opportunities in a post-Brexit economy.

Simon Monks Managing Director, VBH

Mike Bygrave Marketing Manager, Roseview Windows

Andrew Scott Managing Director, Purplex Marketing

Graham Walker Managing Director, Barrier Components Ltd.

David Jennings Managing Director, UAP

Mark Hutchinson Managing Director, Tradesmith

2019 means Brexit – and with politicians and experts unable to offer a clear view of the future, this also means uncertainty, which makes it difficult to prepare. While I cannot predict the outcome, VBH has been asked by numerous customers and suppliers about the effects and what we envisage going forward.

Assuming it happens, clearly Brexit will have a major impact next year. Given the state of the negotiations and the performance of the people undertaking them, I feel – politically and economically – 2019 will fall somewhere between “unpredictable” and “chaotic”. Market volatility, pressure on the Pound, low consumer confidence and a worsening of the skills shortage are all possible, and none are good for business.

With all eyes on Brexit in 2019 the message to business leaders is clear – we still need to get on with the job no matter what deal is reached with the EU. Products still need to be made, distributed and installed.

As a wholesaler we import niche Architectural Hardware Solutions from nearly every country in the EEC and around the world and have therefore experienced a significant negative impact through exchange rate fluctuation brought on by the Brexit vote.

We just need to agree the type of Brexit we are having, and to stick with it. Once we have that I believe that Brexit will have a positive effect on the UK economy, and for UAP. There are hurdles we need to jump, and the main one is 31st March, and what will happen in the immediate aftermath.

We may leave the EU, but geographically we can’t leave Europe. As one of the world’s biggest economies, the UK can make Brexit a success, with or without a deal.

There has been a lot of speculation about the impact of Brexit on consumer confidence, and what this means for the fenestration industry. It may not be as gloomy as forecasted. The more aspirational windows and doors have historically shown a tendency to flourish during seemingly tough times, as homeowners upgrade properties rather than move. Since the referendum, VBH has seen a significant upswing in our aspirational product sales. Clearspan bi-folding door hardware, Invisifold Slide and Fold window and door hardware, and our Coastline suitedrange of stainless-steel furniture have enjoyed a significant upturn in sales over the last two years. VBH’s business strategy is to continue to develop innovative new products and supply a wide range to fabricators and installers who offer the windows and doors homeowners want to buy, regardless of the UK’s trading position with the EU.

That said, as a manufacturer these factors are beyond our control. Roseview is in a strong position in the market and we’ll feel the same pressures as everyone else – at least it’s a level playing field! We know that – as long as we avoid complacency - we are in a position to handle any outcome. In 2019 Roseview will continue to control our own future through investment, preparation and planning. We have a strong programme of product and business developments planned, and as a high-end fabricator we operate in market sector that is continuing to grow. Temporary uncertainties won’t put a halt to that.

Battening down the hatches is not the answer. At Purplex we are already seeing several companies ramp up their marketing plans for 2019 and aiming for serious growth. It could be a defining year with Brexit – some companies will grow and prosper while others will slide backwards. At Purplex we are looking ahead positivity. This year has already been a milestone, we’ve invested heavily in our PR, digital and creative departments and reached almost 70 staff. The investment paid off with 43 new clients as well as organising the industry’s biggest ever conference – the Glazing Summit. In 2019 we want to build on this success and help more clients outpace the market.

Although that there is a significant cost associated with EEC Membership the return in terms of targeted project funding and commercial development were undersold by the ‘remain’ campaigners. The commercial benefits of membership vastly out weigh the drawbacks and as one of the wealthiest regions in the world we have a responsibility to be a significant international benefactor which in turn can generate new business opportunity. As we approach the latter part of 2018 our experience is one of reducing ambition and a difficult trading environment in which any real investment becomes an even greater gamble than usual. The prospect of exceeding our budgets will clearly depend upon the impact of whatever Brexit deal or no deal is negotiated and we are forced as every other business is, to watch a process which seems to be governed more by Political Brinksmanship than by Common and Commercial sense!

As a business, we have plans to hold increased stock and control, as much as possible, product pricing in the event of a downturn in Sterling. Our goal is to offer a safe haven in the turbulent waters for our customers. As a business we do more business outside of the EEC and we expect to increase that during 2019. Once the type of Brexit we are facing is known, we believe that consumer confidence will return to the market which will see uplift in demand across the whole fenestration industry. Demand across social housing and new build will also benefit from a known Brexit, and again we see that as positive. Like the Millennium Bug, this time next year I believe we will all be wondering what the fuss was about.

Despite politics and media panic, no one can see into next year, or in 10 years. Most trade will continue within these borders; most likely with business as usual. The biggest changes are also within our borders as housing wealth continues to accumulate in over 55-year old homeowners: 30 years of rising house prices have made them property rich. With low or no mortgages, they own the bulk of Britain’s housing wealth and over 90% of UK savings. They buy what they like to build their wealth. Tradesmith has invested in beautiful top-end brands and the widest range of colour in the South East so installer customers can sell to these homeowners. But, however Brexit affects us, these ‘Haves’ will be the least-affected so we and our customers continue growing.

November 2018 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper Nicola John Managing Director, Total Doors

In my opinion, the only certainty for 2019 is uncertainty for both the UK and the door industry.

Tracey Jackson Business Development Manager, Howells Patent Glazing

John Park-Davies Managing Director, IKON Aluminium Systems

Ben Brocklesby Sales & Marketing Director, Origin

Sam Nuckey Managing Director, Window Ware

Kurt Greatrex Sales Director, Dekko Window Systems

Andy Cocker Director, Slenderline Glass

Our products are made in the UK, in the heart of the Black Country and our supply chain is locally sourced, where possible however, we consider our biggest challenges will be another potential downturn in the construction industry, with public procurement taking the brunt.

I am confident in predicting two thousand and nineteen will be unpredictable. 2018 has been a great year for IKON. With a terrific team of well-trained and motivated people supporting our efforts, we can move with the ever-shifting sands that the world appears to be standing on.

Ben Brocklesby, Director at Origin, the UK’s leading manufacturer of aluminium doors and windows, comments: “All of our research and market analysis points towards the continued growth of aluminum within the fenestration industry. Trends show the upward trajectory of aluminium is here to stay, probably at the expense of uPVC.

Without a doubt, 2019 promises to provide us with uncertainty, but this is no different to the uncertainty businesses have been facing and navigating for a number of years. Business leaders have been forced to manage their business closely, with clear visions and great teams. Only then can they have any hope of making smart and fast decisions needed to maximise opportunities, build resilience and keep up with economic and technological change.

A world-first, major investment in the groundbreaking Graf Cill Welder, Secured by Design Accreditation (SBD) on the Residence Collection, and a three-day customer trip to Belgium for 60 of our installer customers to have a guided tour of the global headquarters of both Deceuninck and Reynaers – 2018 was quite a year at Dekko.

Whilst the main priority of both the Government and the EU is Britain’s exit, for us on the ground our main focus is still on the job at hand. However, that’s not to say Brexit isn’t on our radar.

We expect that the cost of raw materials will rise, glass for example but this is something that fluctuates on a global scale and is reflected in our prices or absorbed. Ultimately, it will be the end user that pays the price for Brexit, if we do not leave the EEC with a strong policy, with disposable incomes minimised through an inevitable rise in the cost of living and dip in confidence in the pound. We consider that 2019 will be a tough trading year but we believe once it has passed that 2020 will offer much more control and stability. We hope that whatever happens the Government will support SME’s through any ill effects of the exit.

Once March 2019 has passed, and we enter the transition period, I believe water will find its level and the country will grasp its way in both Europe and the rest of the world. Whatever happens in the financial markets, it will have an impact on us all but that’s the point, what happens for one, happens for all, as a consequence the market will follow a path. We are greatly looking forward to a FIT Show year, one that will celebrate and showcases all that’s good in fenestration, and embracing a brave new era.

www.glassnews.co.uk | November 2018

As a business we have set budgets, targets and plans for the new year but we are prepared for change, and have several versions of our 2019 plan which can be actioned depending on how we exit the EEC and how the wider construction and fenestration industry responds to that.

That being said, we do foresee a period of consolidation within the industry, with the uncertainty of Brexit just around the corner. With so many unknowns still being discussed, especially regarding a hard exit, people are looking to ride out the storm. Companies with a reliance on EU suppliers will be considering UK options, which gives organisations like Origin, who manufacture in the UK, an opportunity to grow their national business. 2019 will also see a growth in the educated buyer. We are already seeing changes in the residential market place, with homeowners having a greater knowledge and interest in the design, specification and performance of the systems they are buying - even before setting foot in the showroom. These savvy buyers do not need to be sold to, they want to know more about the key differentiators like service and quality before purchasing.

Change management will be key to survival in 2019 and companies should expect the unexpected. The team at Window Ware has been preparing for 2019 for some time and we have clear plans to manage the challenges that a hard Brexit might throw at us. In addition to a customer focused and determined team – one which is committed to supporting fabricators and installers both out in the field and back at base in Bedford - we have key business systems that provide us with accurate and revealing business information at our fingertips. Armed with reliable insights and empowered leaders, we are ready to weather whatever storm may come our way in 2019 and primed to seize any opportunities that arise!

We are committed to growth within our UK operation however, the products and markets for strategic expansion may alter following government decisions on housing, building regulations and legislation, post-Brexit.

Premium products were the way forward in 2018 and we expect this to continue in 2019. So, we will be exhibiting at The FIT Show to showcase our complete high-end product range including Infinity - our completely seamless uPVC range, Räum aluminium and the Residence Collection. We have seen unbelievable growth as a company in recent years and consistent rising demand for our premium products, so we will be looking at product development again in 2019. In terms of Brexit, it’s an uncertain time for all businesses but we’re still very optimistic about the direction the window industry is heading in.

As part of the EJ Cocker Group, we’ve been manufacturing sealed units for residential, commercial and heritage applications for four decades. We’ve seen our fair share of political and economic upheaval and we’re still standing! There will of course be a period of instability whilst the dust settles but then things ultimately pick back up. Yes, it may take longer with Brexit, but it’s the same as any referendum, election or policy change. Of course, uncertainty will make things especially tough for smaller sealed unit manufactures as large-scale glass firms will be able to ride the storm with greater comfort. However, at Slenderline we are positive about 2019 as our high-performance, slimline heritage units continue to not only earn their place in the market but continue to thrive. Their specialist nature and valuable USP will mean it’s a great product to have to secure real business growth following Brexit.

VOICE OF THE INDUSTRY Gareth Jones Managing Director, profine UK Ltd

The UK’s Leading Glass & Glazing Newspaper Without question 2018 was a challenging year for us after the passing away of Stefan Seidel on the 26th March and for our customers and partners who knew him so well. Customers remained incredibly supportive and loyal during what has been a period of transformation for the business, which now has a firm strategy in place with continued investment from the profine Group. 2019 looks very positive for us as we launch the groundbreaking System 76, including flush sash and fully reversible, and we’ll also be looking forward to our largest ever stand

Howard Trotter General Manager, Shelforce It was a fabulous 2018 for Shelforce in terms of Local Authority projects worked on, and alongside this, we were able to increase awareness of the benefits of a fully-inclusive workforce. It was great to be able to speak at The Glazing Summit to highlight how exceptional our disabled workforce is, and our aim in 2019 is to encourage other businesses to adopt our inclusive approach. We have several fantastic social housing and new build projects we will be working on next year, including a scheme to convert a tower block into temporary accommodation for homeless families. We recently won a contract from Tamworth council to provide residents with composite doors going forward which is also very exciting. We will also have our new dedicated training facility open which will allow us to provide regular work experience placements and invest in the future. In 2019 we aim to win even more contracts with Local Authorities and in the New Build sector and provide products that allow our citizens to enjoy a comfortable and safe home.

Ian Smith Business Development and Marketing Manager, Vista 2018 was another outstanding year for Vista. Highlights included the launch of our online door builder, our brand-new paint line which enabled us to double our capacity for spraying doors, and our XtremeDoor helping to refurbish Liverpool’s historic Victorian Welsh Streets of Toxteth – a project that has scooped seven awards and counting. We have seen unbelievable growth as a company in recent years and consistent rising demand for our composite doors, especially our XtremeDoor. At Vista, we are focussed on product development for both our growth and our customers in 2019 as we look to build on our success in 2018. We all know it’s an uncertain time for all businesses at the moment with Brexit on the horizon, which is why we are working with our supply partners to examine the impact that Brexit may have on the supply chain and what we can do to reduce any impact.

at the FIT Show and a number of new marketing brochures and supporting materials. We are planning for further growth again in 2019 as manufacturers and installers realise our long-term commitment to the UK market, with new and innovative products. Brexit will no doubt bring challenges, not least affect consumer confidence, but strong, successful business will adapt to whatever is the fallout and we believe we’re well positioned in this regard as part of a global €700 million group.

Austin Barcley Managing Director, Improveasy

Dave Thomas Managing Director, Haffner Murat

Mark Wood Managing Director, Milwood Group

Andy McDowell Commercial Director, Pilkington

2018 proved to be a real success for Improveasy as we went full steam ahead with our range of flexible finance solutions for installers, fabricators and businesses across the glazing industry. The response has been fantastic and Brexit or not, we’re hugely optimistic about 2019.

Haffner Murat Ltd has been in business long enough to have seen several ups and down in the wider industry and economy so we know that our future is in our hands. As a result, we have plans in place that mean we are extremely upbeat about the opportunities for 2019.

Just months away, we are still no clearer on so many aspects of Britain’s exit from the EU, with so much still to be decided at home and in Brussels. However, it’s something we are closely monitoring, preparing for whatever the outcome.

Whatever Brexit delivers, disruption will be inevitable. In the short term, raw materials and goods crossing the border may create cost or logistical challenges, meanwhile shocks to inflation or interest rates risk dampening the home renovation market as household budgets are squeezed.

In times of instability, businesses often stick their heads in the sand and wait for it all to blow over. However, the competitive nature of the glazing industry simply won’t allow it – if you stop, your competitors will be looking to take your place. For installers, it’s imperative they offer finance to compete with their local and national competition, and offer a payment solution better suited to today’s consumer. For others, finance provides a clear way to fund those important investments that can keep the business moving in the right direction. It wouldn’t be a stretch to assume that consumer confidence may be knocked post-Brexit, but the best possible remedy is to make your business as easy and attractive to deal with. For installers, offering finance packages like 0% APR and even ‘Buy Now Pay Later’ will be absolutely key to success in 2019.

We are putting significant investment into new machinery for both the aluminium and PVC-U markets. We know that whatever the economic circumstances, greater efficiency and better quality never go out of fashion and automation supports fabricators in these aims. We will be at FIT 2019 where visitors will be able to find out more about what our machinery has to offer fabricators of all sizes. The new machinery will add to our already industry-leading range and ensure we continue to set the benchmark for what automation is able to deliver. In doing so, we will be able to continue supporting ambitious fabricators achieve and succeed in an industry that is never less than extremely competitive.

For the Milwood Group, 2018 has been fantastic as we continue to double sales and turnover yearon-year. We have been consistently investing as we gear up for a busy 2019, as more businesses explore the valuable opportunities offered by the outdoor living market. This year we’ve invested in new staff, new technology and introduced new products. To mitigate the potential effects of Brexit on our supply chain we have also invested in a largescale stockholding facility and in the production of 25 additional dies in Doncaster. This means we have dual sourcing capabilities for our core products which effectively spreads the risk of effects across different companies. Our main focus is an uninterrupted aluminium supply for our core products. No interruptions means we have no real barriers to fulfil the orders we take. Deal or no-deal, our success this year means we are incredibly positive about 2019.

For Pilkington UK, 2019 will see us make further inroads into new sectors outside of the traditional architectural glass market, with smart-mirror glass for digital signage being just one example of a growth area for us. We’ll be investing in our production facilities in the next year, which will help us to provide a better service to our existing and new customers. We’ll also be working closely with customers in times of shortages, with the tight availability of glass looking likely to persist into next year.

November 2018 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper Sam Yiend Director, Teal Products

Having posted record sales figures for a single month this year and expanded our team to deal with increased demand, we are looking forward to 2019 and confident of more growth. The demand from customers for window automation and ‘smart living’ products is on the rise and we expect this to continue as we look to introduce new products for installers looking to increase the value of their projects and diversify in a competitive market.

Richard Gaunt Chairman, Made for Trade

Jade Greenhow Operations Director, Insight Data

I see 2019 as an opportunity... Undoubtedly what the effect of Brexit will have is still the big question that we all want answering.

As we predicted last year, it wasn’t Brexit but GDPR which proved to be the greatest challenge for businesses in 2018. We are really proud at Insight Data of our smooth transition to GDPR – a move which has safeguarded our customers and further strengthened our position as the industry’s trusted data provider.

Our industry is going through some big changes and as I see it their are going to be winners and losers. The big losers are the companies that have not been agile enough to change what they do and the way they operate and with that thought I can think of two large players who may not be here in a year or two. The result of over capacity in the uPVC side of our industry has seen prices really squeezed, however those companies that have already invested in new high end machinery to improve quality and output are going to be ahead of the curve pushing much improved corner jointing and laminated film options. What else would I like to see...well I would like to see changes at the GGF so it represents the interests of the whole industry not just its members and I know I’m not alone in my thinking that it seems like an old boys club. It should be the body in the industry that leads from the top for the small guy running his own business to the big industry leaders ...it should be the leader in all industry standards and be totally transparent....if it doesn’t buck its ideas up perhaps Certass can do a better job???

Whilst Brexit will predictably lead the headlines in 2019 as we head closer to ‘D-Day’, businesses will need to once again be aware of changing data regulations. 2019 will see further amendments made to the wide-spanning ePrivacy regulation – a directive which will have massive implications on the B2B marketing businesses can undertake, prioritising consent before communication in its current draft. Working alongside GDPR, ePrivacy will impact how businesses communicate with prospects and drastically change how direct marketing is conducted when it comes into force. As to be expected from Insight Data, we are well ahead of the game, speaking with policymakers and attending high-profile summits to ensure that when it does come, not only does our service comply but so do our customers.

www.glassnews.co.uk | November 2018

Tony Pickup Founder, DGCOS For me, we should be proud of who we are, and confident. The UK has always been at the forefront of innovation and our ideas and business practices are copied throughout the world. Whether inside or outside Europe the UK will find its feet, survive and thrive. In 2019, our group will be at the forefront of consumer protection right across home improvements. We started with DGCOS in 2010 and have since expanded into renewables (becoming the largest scheme in that sector by volume), have a further scheme for kitchens bedrooms and bathrooms, set up our own insurance brokerages and established our own UK based insurance company and also launched a Certification scheme. In terms of further innovation our ‘Energy Performance Validation Scheme’ (EPVS) is cutting edge and will protect installers and manufacturers. The government are also listening to our ideas on licencing schemes and ensuring a level playing field for all honourable installers. So, we are expanding and protecting many hundreds of thousands of installations, and giving our installers a definite edge that brings them more margin and sales, an approach we’ll continue to support by further investment into the industry.

We are heading to the FIT Show next year with the aim of highlighting to visitors the benefits of the growing window control market, and then the RCI Show to showcase our actuators and control systems to rooflight manufacturers and installers. Of course, there is some uncertainty with the Brexit deal, but we are optimistic that we can continue to offer the best products at competitive prices.

Neil Parton Sales Director, elumatec

Kevin Buckley Group Chief Executive, GGF

Anda Gregory Managing Director, FENSA

More than anything else, 2019 will be a year dominated by Brexit.

These are both challenging and uncertain times for our industry. We can’t yet fully assess the political and economic impact of the UK leaving the European Union next March and over the next 12 months we will inevitably see changes in Building Regulations following the Grenfell Tower Inquiry.

BREXIT offers both opportunity and challenges and none of us have a crystal ball on what is going to happen. From a FENSA perspective, we feel the biggest potential impact on the industry will be in the area of skilled labour shortage. With the possibility of fewer skilled workers entering the UK or indeed leaving the UK, the problem in our industry could be exacerbated. Both FENSA and GGF are working with Government and related construction trade bodies on how to Improve the image of the industry so we attract and retain talent.

For many glazing businesses, it’s going to pose a great deal of uncertainty. At the same time, we’re very confident that fenestration can rise to those challenges. We’re a global business, and trade with customers all over the world. But opportunities will remain in the EU even after Brexit. It will take time to adjust, and there may be pain in the short term. But there’s no reason our industry can’t continue to thrive and grow beyond March 2019. Life after Brexit? We expect 2019 to be a pivotal year for elumatec in other ways. We know that today’s fabricators are looking for more than just great products. That’s why we’ll be seeking to broaden our focus in the months ahead – promoting not just outstanding machinery, but our world-class software support, flexible finance packages and industryleading maintenance services too. Our focus will be on bringing innovation to the market and demonstrate to prospective and existing customers how elumatec can give them a competitive advantage.

2018 has been a good year for the GGF with; new senior management appointments, a record 54 companies (so far) joining the Federation, greater investment in membership benefits such as a new GGF website and continued commitment to our consumer support for home improvement companies. On the political front, our focus will continue with Government as we aim to; improve fire safety, promote energy efficient glazing for healthier homes and address the skills shortage. From our work this year, our members will reap the rewards in 2019 with the recent launch of our new training programme, development of GLASS Charter – our Health and Safety initiative and continuous work on our technical guidance to ensure it remains the most comprehensive in the industry. 2019 holds much promise for all connected to the Federation.

Though the outcome of BREXIT remains ambiguous, FENSA has continued with its plans for next year. 2018 was a landmark year for FENSA – as the UK’s original and largest competent person scheme for the fenestration industry celebrated its 16th birthday and recorded its 13 millionth registered installation. A clear indication that the vast majority of homeowners are using trusted FENSA installers. In 2019, we will be unveiling some exciting new services, campaigns and events for the benefit of FENSA installers. With 99% retention rate, it is clear that more than ever, FENSA is working for installers.

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

FORE! HUNDRED POUNDS RAISED VEKA DIRECTORS FOR CHARITY AT IN GOLF TOURNAMENT

CHARITY WORK?

DO IT IN THEIR SLEEP!

Three VEKA Group Directors will be ditching their duvets and buttoning up their winter coats for a chilly overnight stay at Burnley FC’s Turf Moor this October. The Turf Moor Sleep Out event has been planned to heighten awareness of Homelessness in the local area and raise money for three charities: Burnley FC in the Community, Emmaus, and SafeNet Domestic Abuse Service for Jane’s Place Women’s Refuge. VEKA’s Marketing Director Dawn Stockell, Sales Director Neil Evans and Finance Director Graham Fitton will be joining other regional business leaders, football fans and fundraisers on October 12th to raise money for these valuable causes. An avid Newcastle FC supporter, Neil will feel ‘away from home’ in more ways than one – spending the night at the ground of his team’s Premier League rivals. He explained; “it will certainly feel strange staying over at the Burnley ground, but there was no way I could say ‘no’ to such an important event. The charities involved provide a range of vital community services including support for education, recreation, homelessness and domestic violence, and I’m proud to ‘do my bit’ to drum up awareness and funds.” Dawn added: “VEKA (and its entire workforce) is well known for getting stuck in to charity work, community causes and local projects. It’s a significant part of the company’s ethos and one that we are very proud of. So, if I have to swap my bedside lamp and feather pillows for floodlights and a football pitch on a cold October evening… then so be it! It’s all for a good cause (or three) and that’s the VEKA way.” Find out more about working for VEKA at www.vekauk.com/about-us/working-atveka/ or support the Turf Moor Sleep Out via JustGiving.

Independent Network (powered by VEKA) has hosted another fantastic golf tournament, giving members the chance to have fun, speak to other like-minded fabricators and installers, catch up with the IN team and raise some money for charity in the process. VEKA Group’s Head of Partner Programmes Karen Lund explains: “Here at Independent Network, we know that meetings don’t need to be held in the board room to be valuable. We encourage all our members to join in with a host of social events that allow them to have fun while learning from each other and the IN team at the same time. “This year’s IN Golf Tournament was held at Telford Golf and Country Club and followed the theme from our latest Members’ Weekend; celebrating the very ‘Best of British’, which is exactly what our member companies represent with their commitment to quality and service. “We welcomed 35 golfers (of mixed ability) and had a great time, networking, golfing

“There were seven prizes given out, which were a mix of four coveted accolades and three not so serious awards… “‘Best Team’ went to Goliath Homeworld, while Jeremy Proctor from Frames Conservatories Direct was crowned ‘Best Individual’. Jeff Dunn from Glazerite claimed ‘Nearest to Pin’ and Ian Bowman from Northfield Glass impressed us with the day’s ‘Longest Drive’. “Meanwhile, the outfit worn by Turner Windows’ Craig Turner led to him being named ‘Outstanding Golfer’. Steve Cody from Mister Windows took home ‘Best EFFORT’ and VEKA’s own Matthew Adaway won the ‘Hole in Ten’ trophy. “The raffle held on the day raised £425 and will be a welcome boost to the fundraising efforts of three VEKA directors who are taking part in the Turf Moor Sleep Out for three charities; Emmaus Burnley, Jane’s Place and Burnley FC in the Community.

“2018’s Golf Day was a great success and we’re already looking forward to our next big networking events, which include the ever-popular IN Members’ Weekend and the IN on Tour annual trip abroad.” To find out more about joining Independent Network and see how the organisation could help build your business visit inveka.co.uk/trade READER ENQUIRY NO: 1118/0124

REHAU’S WINDOWS SOLUTIONS TEAM COMPLETE THE THREE PEAKS CHALLENGE FOR CHARITY The adventurous Windows Solutions team at REHAU has successfully conquered the famous Three Peaks Challenge this September raising a total of £7,500 so far, for the company’s chosen charity of the year, Scope. The challenge brought together 27 people from different departments and locations across the UK, Ireland and Italy and comprised of climbs up Ben Nevis, Scafell Pike and Snowdon. That’s a walk of more than 26 miles, a total climb of over 10,000 feet and more than 450 miles driven between the peaks! Of those that took part in the challenge, Arthur Dylan Roberts, Kevin O’Neill, Sam Tynan, Richard Hardstaff, Andy Pinnock and Faye Tompkins represented the Windows Solutions team. 60% of those who participated declared victory and completed the challenge in less than 30 hours.

READER ENQUIRY NO: 1118/0123

and enjoying a drink or two before the day’s awards presentation.

The team enjoyed stunning panoramic views of the lochs and amazing weather conditions during the first climb at Ben Nevis on the Saturday morning, even witnessing a rare sighting of a broken spectre right at the top!

They joined together to work through the more challenging parts of the trek, walking in low temperatures, darkness, wind and rain on Saturday evening at Scafell Pike and encountering tough terrain, mist, and another downpour in the early hours of the Sunday morning on Snowdon. The inclement weather wasn’t a deterrent, only helping to reinforce the group’s positive spirit and determination to complete the challenge and they were overjoyed upon achieving this. Many have described this as an extremely rewarding experience and one of the highlights of their time at REHAU. Sam Tynan, Junior Sales Manager at REHAU was among those who completed the Three Peaks challenge together with Communications Coordinator - Windows, Faye Tompkins and Technical Manager, Arthur Dylan Roberts. Sam said: “Reaching the summit of Ben Nevis and punching through the cloud layer to a stunning view was a truly fantastic experience. The challenge was also a great opportunity to meet new people in different sectors of the

business. Despite the difficulties of waking up at the crack of dawn and encountering the welsh drizzle, I’d certainly have another go at it and possibly try and get them bagged in under 24 hours!” “The Three Peaks sparked some new friendships and the morale of all the participants were high all through the challenge.” Faye said. “We’re on the lookout for our next big test and are currently batting ideas around. It’s definitely the start of something quite special for us and it was all the more rewarding doing it with such a motivated group of people. It was one of the best things I’ve ever done!” Kevin O’Neill, Commercial Manager at REHAU also shared his thoughts on the experience: “It was a very well organised event and I applaud the efforts of the organising teams and all

who participated to help raise money for a well deserving charity. The positive team spirit and overwhelming support from everyone pushed me to do my very best and we definitely made some wonderful memories.” To assist the walkers in raising money, a fundraising event was held each month from April to August. All money raised will go to Scope, REHAU UK’s charity of the year 2018. On completing the challenge, REHAU employees were treated to a celebratory lunch in Blaenau, where REHAU’s manufacturing facility is located. For further information or to make a donation visit https://www.justgiving.com/ fundraising/rehau-three-peaks. READER ENQUIRY NO: 1118/0125

November 2018 | www.glassnews.co.uk

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

CARL F GROUPCO: IN THE PINK

NEXT STOP – LIBRARY!

VEKA HELPS LOCAL SCHOOL START NEW CHAPTER

Big hearted staff at Carl F Groupco supported the national ‘Wear it Pink’ initiative to help raise funds for the charity ‘Breast Cancer Now’.

Industry-leading PVC-U systems supplier VEKA Group, has transformed a double decker bus into an inspirational reading space for a local primary school, after it won thousands of online votes.

Activities included a cake sale, a competition to guess

Children at Whittlefield Primary School were delighted to get a first look inside their new school library when it was officially opened by the Mayor of Burnley; who is also a former pupil of the school!

the number of balloons and wearing pink outfits. A total of £240 has so far been raised. The generous workforce at the busy hardware distributor’s Peterborough based distribution centre

Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

The transformation took just five weeks, with help from a host of businesses across Lancashire and more than 750 hours of volunteered time.

READER ENQUIRY NO: 1118/0127

WHAT A FELINE! EVERGLADE BUILDS 26 VEKA ‘CAT PENS’ FOR CHARITY

Headteacher Helen Kershaw said: “We had the bus donated and had begun to do the basic groundwork, but turning it into a usable and beautiful library became an overwhelming challenge we simply couldn’t complete without help.

“We were delighted to welcome the Mayor to do the official ‘unveiling’ and the children were very lucky to meet Burnley Author Linda Sutherland. We were also joined by Paul Duckworth who is heading up the ‘Let’s Get Reading’ initiative across Lancashire this year, and he was just as thrilled as us to see the finished library. “As well as championing reading, hopefully this project might also have inspired the children to think about their future careers - as they’ve been learning about the work of an Artist, Marketing Manager, Electrician and VEKA employee to name just a few!” VEKA’s Marketing Director Dawn Stockell said: “We were thrilled to work on what became the ‘Whittlefield Woodland Library Bus’. VEKA is well known for getting stuck in to charity work, community causes and local projects. It’s a significant part of the company’s ethos and one that we are very proud of. “With VEKA’s ‘Community Challenge’, we wanted to offer the local community an opportunity to benefit from the team’s practical skills and partnering with 2BR gave us this chance. We couldn’t wait to roll up our sleeves and get stuck in, and the transformation has been incredible;

www.glassnews.co.uk | November 2018

For more information on the Breast Cancer Now charity, or to donate, visit their website https:// breastcancernow.org/getinvolved/donate. Tel: 01733 393330 www.carlfgroupco.co.uk

VEKA worked with regional radio station 2BR to promote the ‘VEKA Community Challenge’, where local projects could be nominated for a ‘big fix’ and Whittlefield Primary School was overwhelmingly voted the winner.

“We are absolutely thrilled with the work that VEKA and all the other volunteers have done; it’s phenomenal and we’re so grateful! I even cried a little when I saw the completed top deck. Before this, we didn’t have the space for a dedicated library within the school, so it really will make an enormous difference for generations of pupils. Thousands of children will enjoy the benefit of this inspirational reading space over the coming years.

organise regular events for charity: previous fundraisers have included Jeans for Genes and dress down days.

VEKA Group fabricator and installer Everglade of Wythenshawe has completed a ‘pet project’ of building and fitting almost 30 PVC-U profile cat pens at the Society for Abandoned Animals (SAA).

creating the unique reading space the children deserve. “With 45 volunteers (both from VEKA and keen local helpers) we were able to complete the project in just five weeks. It has been quite an undertaking, racking up more than 750 volunteer hours. Along with VEKA’s time, suppliers across Lancashire have also been incredibly generous and donated products and services worth over £25,000 to create a welcoming and inspiring space. We hope the children enjoy it for many years to come.” As well as VEKA and 2BR, generous suppliers include: Ally’s Sewing Room, A&B Barker Ltd, Carpet Market, Crown Paints, Dexter Decorative Supplies, Doorway to Value, Eyre & Elliston, Fort Vale, Foyle Foundation, Gorilla Glue, Graffiti Rooms, Green Slate Trophies, Gym Upholstery UK, Howarth Timber, Immanuel Fabrics, K Supplies, LED Electrical, MABRON Plastics, Panaz, Pendle Village Mill, Phillips Business Solutions, Robinson & Lawlor, RU Comfy Beanbags, Scott Dawson Agency, Tetrad, Top Class Photography, Transdev, Vantex, and Wellybobs Roadshow. Read the latest, and learn more about VEKA systems and services at vekauk.com. READER ENQUIRY NO: 1118/0126

Sharston-based Everglade was asked to work on the project after the charity in Sale received a series of ‘legacy donations’ from supporters who have named SAA in their wills, combined with two significant grants from larger charities. Everglade – who became a member of Independent Network this year – chose Matrix FS to build the completely bespoke set of animal pens, which cats can live in at the sanctuary until they are re-homed. Deni Sirovica, co-owner at Everglade said: “We’re used to making home improvements in the area with our doors, windows and conservatories but this is the first time we’ve built and fit shelters for animals! “It may seem like a strange choice to create animal pens in PVC-U but in fact it is a fantastic material for this type of structure. During fabrication, the VEKA profile we chose for the project is so good to work with as it can be customised to create the

skeleton structure we need and fit flush into the space provided to promote a safe and sound environment for the cats that are going to live there. “From a maintenance point of view, these frames couldn’t be easier to clean and will never need to be repainted like traditional timber, which will mean volunteers can spend their time more wisely, looking after the cats in their care and trying to find them new homes.” Now in its 50th year, the Society for Abandoned Animals or SAA has had charity status since 1967. It cares for and re-homes cats and rabbits through financial support from fundraising and both private and corporate donations. All animals that come through the doors of the SAA receive a full health check and are vaccinated, neutered and micro-chipped before being re-homed. Cats and rabbits can stay at the sanctuary for as long as it takes to find a new home and will never be put down through lack of interested adopters.

Sean Fogarty, from SAA said: “Everglade is wellknown in the area for its fantastic work when it comes to windows & doors. As a charity, we of course, rely on fundraising and donations for projects like this, so it was important for us to get a quality product fabricated and fit to the highest standard, yet within our budget. That’s why we chose Everglade. “Cats come to us for a variety of reasons and our priority is to get them to their ‘forever homes’ as soon as possible, but while they are here with us, we want them to be as content and comfortable as possible. “The VEKA PVC-U pens will be fantastic as we can clean them easily – which is very important for cats as they don’t like to smell other animals in their home – plus with the windows, they can see what’s going on around them while still feeling safe. “The wide windows also mean that visitors to the charity can see all the cats properly when they come to look for a new pet, which is brilliant when it comes to re-homing our ‘lodgers’.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 1118/0128

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NEW APPOINTMENTS

A REAL COUP FOR CONSERVATORY OUTLET GROUP Conservatory Outlet Group has made another high-profile appointment to its expanding leadership team. A well-known face within the industry, Shaun McAllister joins the team in the newly created role of Retail Operations Director, to support the next level of growth for the Group. Shaun’s position will assume strategic responsibility for operations at both Clearview Home Improvements and Pennine Home Improvements – the Group’s two industry-leading retail businesses ensuring a smoother end-to-end customer journey for the home-owner. Shaun brings with him a wealth of industry experience from his 10 years as Divisional and Conservatory Operations Director at Anglian Home Improvements, and most recently, as Director of Central Services at Everest. Greg Kane, Conservatory Outlet Group’s CEO, explains: “Shaun is unrivalled in

his experience and reputation and his appointment is a very welcome addition to our already very strong leadership team. Shaun personally delivered a great level of assistance to a number of members of our team during his time as Managing Director at the GGF and we couldn’t be more delighted to welcome him on board.” The CO Group, formed in April 2017, also includes fabricator Conservatory Outlet Limited, which has experienced consistent, sustained growth YOY for the past ten years and is on target to achieve £20m turnover by 2019. The addition of two leading retail businesses to the Group has allowed the fabricator to understand, and get closer to the customer than ever before, delivering huge benefits for its Network members across the UK. Shaun McAllister, Group Retail Operations Director, adds: “I’m thrilled to be joining

Shaun McAllister – Conservatory Outlet Group, Retail Operations Director

the team – I’ve always been a great supporter of the Conservatory Outlet model and of course Greg and Mick – two of the most genuine people in our industry. I hope my experience will give new strength and depth to retail operations, ensuring Clearview, Pennine and the wider Conservatory Outlet Network are top of the industry for years to come.” READER ENQUIRY NO: 1118/0130

NEW APPOINTMENTS

KARLA GREENHALGH JOINS UNIVERSAL TRADE FRAMES Universal Trade Frames has further strengthened its business development team with the appointment of an experienced industry woman, Karla Greenhalgh, in the position of Area Sales Manager.

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Speaking of her appointment, Brian Kruger, Managing Director of Universal Trade Frames said: “Karla is both wellknown and highly respected in the industry and we are delighted to welcome her to the team. Her industry knowledge and sales expertise will be a great asset to the business.” In her appointment, Karla will be responsible for

developing sales opportunities for Universal Trade Frames impressive range of window, door and conservatory products with both existing and new customers.

Commenting on her appointment, Karla said: “I am delighted to join Universal Trade Frames at such an exciting time for the business. The company offers an extensive range of products which is supported by a proactive and friendly team with a can-do attitude. “I am looking forward to growing the existing business via our network of customers spread throughout the UK along with bringing in new customers so they can reap the rewards of the extensive range of products that Universal Trade Frames supply, all under one roof.”

Karla brings 17 years of industry experience with her. Shropshire-based Universal Trade Frames has been providing the highest quality products to the trade since 1996 and is renowned as a company its customers can rely on to deliver top quality, innovative products and support. Karla’s expertise and experience will further support an already talented and committed team. Tel: 01743 442244 www.utfl.co.uk

READER ENQUIRY NO: 1118/0131

November 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

CAREERS

ADDRESSING THE SKILLS SHORTAGE: AVANTEK MACHINERY TAKES THE LEAD

VACANCY: Customer Service Support

It’s a common theme throughout the industry – there just aren’t enough young people learning a skilled trade, which will have a major impact on us all in years to come. Recruitment is already difficult and employment costs are rising across the sector. Innovative machinery company Avantek is helping to address this, both internally and for fabricators – with two very different focuses! Managing Director Nigel Bishop explains: “Our company and wider group has always had a history of apprentices – so when the Apprenticeship Levy was introduced earlier this year we saw it as a great opportunity to recruit even more young people. Becoming an engineer is a highly sought-after career, and competition for the roles has been fierce – we have now had four apprentices within Avantek, taking on roles including installation and maintenance, sales, customer service and warehousing. “This will give us a solid foundation for expanding our already large team of experts, who between them provide full coverage of the UK to all of Avantek’s customers. If a fabricator is struggling to employ enough people, and then a vital machine breaks down, it just exacerbates the problem. Our aim is to keep all machinery fully operational so at least that’s one less thing for our customers to worry about.” Not only is Avantek providing a wider range of support options for customers, it has pioneered the design and launch of the Wegoma Auto Welder, available in 2 to 6 head options – with which the company is seeing tremendous success! Nigel continues: “We know a standard welding machine usually needs an expert welder to operate it. The same welding machine can produce a beautiful window, or a sub-standard one – depending on who’s running it. We also know this expertise is becoming more difficult to find, and retain. That’s why we wanted to introduce the Wegoma Auto Welder. We won’t lie, it costs more than the standard UNI Welder – but it comes with the assurance that absolutely anyone in the factory can operate it! “Fabricators switching to the auto are suddenly discovering that they can redeploy their expert team members to other

The Wegoma WSA-4-AUTO inline welder in the Avantek showroom

www.glassnews.co.uk | November 2018

The Avantek team of experts

1118/0133 The position entails demonstrating the many new and exciting products available from Connaught and to give further support to our customers by showcasing the marketing tools that are available to enable them to win new business and develop their business with our products.

Nigel Bishop, Managing Director of Avantek Machinery

value-add tasks, such as finishing and quality control. The Auto Welder can actually produce a window of a higher quality than its UNI counterpart - all under the guidance of someone who only started work yesterday!” The savings to be made are potentially huge, and Avantek can help calculate the likely payback for fabricators wishing to take the plunge. Even better, both machines can be seen fully working, side by side, in Avantek’s state of the art showroom in Derbyshire, to get a full comparison. The icing on the cake is that if you’re a fabricator, you can even take delivery of your Auto Welder next week if you have the space – Avantek Machinery carries stock of the most popular sizes of this innovative machine! “We’re lucky to be part of a worldwide group, Quanex Building Products, which has continued to invest in the company for the benefit of our customers,” says Nigel. “That means we actually have stock of machinery ready for delivery now – unlike other suppliers, for whose machines fabricators may have to wait up to 16 weeks. We also carry spares in stock and offer full service contracts – so if you choose to purchase from Avantek, you can be assured that not only will you receive a faster installation, you’ll have less downtime over the machine’s useful life!” To arrange to see the Wegoma Auto Welder in action, contact us now at sales@avantekmachinery.co.uk – or visit http://bit.ly/Avantek4Auto for a full technical specification.

READER ENQUIRY NO: 1118/0132

Connaught Conservatory Roofs, based in Rotherham, South Yorkshire are one of the most successful, prominent, long established and well respected fabricators in the UK. This is a rare opportunity to join a close knit group of like minded individuals with excellence and first class customer service at the centre of their core.

The successful candidate will ideally have a knowledge of the conservatory / solid roof sector and be conversant with industry terms and practices. Proficiency in Microsoft Office products, computer know-how and strong customer service and face to face customer interaction would be an advantage. Other experience in the fenestration industry, maybe a previous role in customer liaison, customer training or sales and marketing would be considered as potentially suitable. Connaught offer an attractive salary and good working conditions with a strong team ethos.

If your are interested and feel you are a suitable candidate for the new position, please send your CV to David Gallagher at: david@connaughtconservatories.co.uk CONNAUGHT - QTR.indd 1

23/10/2018 13:14

CAREERS

BYGRAVE’S BACK! ROSEVIEW WELCOMES RETURN OF EXPERIENCED MARKETING MANAGER Sash window specialists Roseview are celebrating the return of a well-known member of senior staff. For a decade, Mike Bygrave served as the respected firm’s Marketing Manager, helping firmly establish its Rose Collection as the UK’s leading range of timber-alternative sash windows. In 2017, Mike departed for pastures new – but now, after more than a year spent working with a leading industry marketing agency, Bygrave’s back. “I had a great year away from Roseview,” Mike comments. “I did new things, met new people, worked with companies I wouldn’t otherwise have worked with, and saw life from the other side of the fence. “I’m a firm believer that experiencing new things helps you develop and improve. But ultimately, my heart’s with Roseview, and returning feels like coming home. “It’s fantastic to see that the company’s commitment to quality, authenticity and constant innovation hasn’t wavered in the slightest in the year I’ve been away.

Mike Bygrave, Marketing Manager at Roseview

“Today, the Rose Collection is as good as it’s ever been – the result of a process of continual improvement that goes back decades. “It’s an ethos that’s seen us implement dozens of improvements, some tiny, some major - not because they’ve been asked for, or because they’re obvious, but because they’re necessary to make our products as exceptional as they can possibly be.” “It’s just one of many reasons I’m delighted to be back. I’m looking forward to bringing my new experience into the fold and continuing to push Roseview forward as one of the UK’s most innovative, forwardlooking, customer-centric fabricators.” For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 1118/0134

CAREERS CAREERS

ANDREW’S 10TH ANNIVERSARY WITH CARL F GROUPCO The latest member of Carl F Groupco’s workforce to celebrate an anniversary with the company is Andrew Price, a Regional Sales Manager (RSM). Andrew has marked ten years with the hardware distributor having originally covered the South East, then relocating to manage sales in the South West after a family move to Devon. As a highly successful salesperson for Carl F Groupco, Andrew believes strongly in the importance of customer service. Commenting on the calibre of products offered and the company’s strength in support, Andrew said: “Having the right products is important but equally, so is delivery and service, which is where Carl F Groupco places its focus. My role as an RSM is helped by the excellent processes that are in place including CRM, efficient despatch systems and a support team that provides essential back up for my duties out on the road.” Key successes for Andrew Price over the last ten years have included support of the launch of Carl F Groupco’s SmartSecure electronic locking and access control brand: he has been instrumental in gaining early contract wins in the Housing Association sector where his technical sales expertise has been particularly beneficial. Tel: 01733 393330 www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

GLAZERITE ADDS THREE NEW FACES TO SALES & MARKETING TEAM The Glazerite UK Group Ltd is looking to better serve the needs of its growing installer base with a number of new appointments to its sales and marketing team. Katie Sampson joins the Wellingboroughbased fabricator this month as Area Sales Manager, with responsibility for customers across the South East and the Midlands. Reporting directly into Glazerite’s Group Sales & Marketing Director, Jeff Dunn, Katie says: “I can’t wait to get started and to meet my customers. I’ve worked with Glazerite before when I was at Network VEKA (now Independent Network) and have watched them grow from afar. I really like their customer-focused ethos and I’m delighted to be joining them.” Jeff adds: “Katie’s appointment comes at an exciting time for Glazerite and our customers. She has proven industry experience, including installer support and

As part of its sales and marketing team’s transformation, Glazerite has also recently appointed Jeff Dunn into the newly-created Group Sales and Marketing Director role, and last year recruited Lauren Edwards as Digital Marketing Coordinator.

“Lauren’s expertise means we can provide tailored website content, social media management and search engine optimisation to help our installers attract new customers.”

Meanwhile, Jeff Dunn is settling into his new role at the fabricator and is looking ahead to the benefits a growing team can bring for customers. “It’s a great time for Katie to be joining our team. We’re looking forward to getting out and about seeing customers and continuing to deliver the exceptional service they expect from us.” www.glazerite.co.uk READER ENQUIRY NO: 1118/0136

NEW APPOINTMENT AT MILWOOD GROUP STRENGTHENS TRADE PARTNER SUPPORT With an increasing number of new trade partners joining the outdoor living specialists, G18 finalists the Milwood Group have responded by strengthening their team with a new appointment.

Her main focus, however, is to ensure trade partners are set up and taking advantage of Milwood’s renowned Trade Partner Area, their online hub which offers high-impact marketing and sales material, technical documents, installation manuals and online resources for their own websites.

READER ENQUIRY NO: 1118/0135

Katie joins Glazerite from a Sales Manager role at Ultraframe and has previously worked in customer-focused roles with VEKA and SIG plc.

Jason Thompson, Managing Director, explains: “As part of our aim to help installers become best-in-class, we wanted to bolster the support we can give to our customers, including digital marketing support. Lauren’s expertise means we can provide tailored website content, social media management and search engine optimisation to help our installers attract new customers.” Lauren has already made an impact, with the news she has been shortlisted for ‘Social Networker’ at this year’s National Fenestration Awards.

NEW APPOINTMENTS

Tahlia Ibrahim joins the firm as their new Assistant Sales and Marketing Administrator. Her remit is to support Milwood’s nationwide network of trade partners whether that’s through distributing sales leads, providing technical support or delivering updated price lists and new product information.

Andrew Price celebrates his tenth year working as a Regional Sales Manager for Carl F Groupco

trade counter positions with some leading industry brands. She also has a thorough knowledge of the portfolio, from VEKA/ Halo products right through to doors, hardware and roofing systems, and brings with her energy, a proven work ethic and a great understanding of customer service.”

“I’m really happy to join the team at the Milwood Group,” comments Tahlia. “My role covers a lot of different areas whether it’s supporting our trade partners, managing Milwood’s social accounts or even answering the live chat feature on our website. I’m learning something new every day and really enjoying working closely

with customers to deliver all the tools and support they need.” Mark Wood, Managing Director of the Milwood Group adds: “We are really pleased to welcome Tahlia to the Milwood Group team. Tahlia has really hit the ground running and is proving to be a great addition to our sales and marketing department. She plays a vital role as our trade partner champion, helping our network of over 150 businesses nationwide thrive in the outdoor living market, selling and installing our kit-based aluminium verandas, canopies and carports with complete confidence.” Strengthening the team comes after a busy and successful 12 months for the Milwood Group with not only the arrival of new trade partners but the launch of new product lines including bioclimatic pergolas and Simplicity 6, the firm’s new multi-purpose veranda. Just a few months ago, Milwood even launched their own Training Academy to help new trade partners successfully break into the market. Based at their centrally-located distribution and fulfilment centre in Leicestershire, the Training Academy was recently announced

Tahlia Ibrahim

as a finalist for ‘Training & Development Initiative of the Year’ at the G18 Awards, after the facility surpassed 50 graduates just three months after opening. For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com. READER ENQUIRY NO: 1118/0137

November 2018 | www.glassnews.co.uk

SOFTWARE & IT

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STAY CONNECTED WITH SELECTA As a business, it’s become imperative to make use of the available advancements in online technology and stay in touch with digital innovations and developments. However, it’s just as significant not to lose the warmth that the personal touch brings and become a faceless, impersonal and almost robotic business. Selecta Systems Marketing Manager, Mark Walker, explains how Selecta have managed to remain connected with their customers and find the right balance between the two. There have been considerable advancements in online and digital technology and the way we use it to go about our home and business life on a daily basis. It’s reported that 82% of consumers now use their smartphone to research a purchase they are about to make in a store, whilst the average business professional is sending and receiving 121 emails per day! Whether its

B2B or B2C, we certainly can’t ignore the online and digital revolution and the need to be part of it. Websites with customer portals, apps, designers and ordering systems, product and social video, and of course social media, are now firmly amongst us and we cannot simply bury our heads in the sand and ignore any of them. Connect is Selecta’s new online customer support portal, which we have launched to our customer base. Each customer has their own personal log in details, which allows them to access marketing, technical and general information, from brochures to an image library, through to technical test reports and product certifications, price lists and order forms. It is a comprehensive library of everything connected to the customer and Selecta, whilst also allowing them to order hard copy marketing brochures and flyers. Connect is simplistic

and easy to navigate, with the intention to expand the support centre with designers and ordering systems. Connect also features a customer specific news section, with latest news and information for customers and also a quick enquiry function for any requests or questions. A news or update alert system is planned to be introduced as and when any information is added, to ensure customers are informed as quickly as possible and kept up to date. Connect allows us to share and provide information to our customers 24/7, 365 days a year. Although at Selecta we continue to embrace the technology available to us, with the introduction of online systems, product sales videos, social media etc. we still firmly believe in ensuring that the personal touch does not escape the customer, even when combining the two! For instance we

provide our customers with the opportunity to have branded electronic brochures and product sales videos, whilst also giving them the facility to use our bespoke in-house design service.

opportunity to rebrand and freshen up their approach. This is all done in-house as part of the package that Selecta provides, with customers dealing direct with people at the heart of company.

The design service is used for a whole host of requirements, from helping a customer to rebrand, designing them a new logo, assisting with website and social media content, all the way through to bespoke flyers and adverts, to aid marketing and promotions. This is very popular with newly converted customers, who see the change to Selecta and the Advance 70 System as the ideal

Life, in all its glory, has become very impersonal with more and more automated and computerised systems, which are introduced to improve efficiencies and speed up processes. Our lives seem to have become busier and more complicated, but with that comes impatience, wanting things quicker. Something that Selecta recognises is that many still prefer the

comfort of being able to pick up the phone and speak directly to a person, and one that understands them and their business. They don’t want to call John in customer services one day, then Alice the next day, who have no idea of them or their business and have to go through endless channels to get a simple yes or no answer. It’s about creating relationships, speaking to the ‘doers’, that’s where Selecta excel and it’s what sets us apart from the competition. We want to, and continue to, connect with all of our customers across all channels, in whatever format suits them. It’s what we do. Why not connect with the award winning PVCu window and door system supplier that can service and support your business by calling us on 0121 325 2100, emailing marketing@ selectasystems.com or by visiting our website at www.selectasystems.com. READER ENQUIRY NO: 1118/0138

BM ALUMINIUM HELPS LINN TECH GET EVEN MORE FROM LOGIKAL Linn Tech Scotland has transformed the way it uses its LogiKal aluminium processing software, as a result of just two days of specialist training and consultancy from the team at exclusive UK distributors BM Aluminium. Linn Tech, a long established Seniors Architectural fabricator, had been using LogiKal since 2010 and sensibly felt that it was time to review the software and see whether it could be doing more with it. Dan Hodges, the CNC Implementation Manager at BM Aluminium, headed up to Linn Tech in Broxburn, near Edinburgh initially to review how it was using LogiKal for costing and estimating major commercial projects across Scotland in Seniors and several other aluminium systems. While Linn Tech was already getting the basics spot on, Dan was able to demonstrate lots of new upgrades and clever shortcuts which meant that it could speed up the estimating tasks and get the software to do much more of the work. In fact, his input proved so valuable that Linn Tech asked him back again within a month to carry out a similar review of how it was using LogiKal for fabrication and CNC machine links. Here, Dan was

www.glassnews.co.uk | November 2018

able to set up LogiKal to take out a whole series of tasks which were being carried out manually or on paper, such as trickle vent machining and third party hardware articles and prep details, providing Linn Tech with a more automated and streamlined fabrication set up. Dan reported: “After just two days, Linn Tech was left with a much more comprehensive and well rounded LogiKal installation and configuration. What they have now is perfectly suited to how the

business works in 2018, rather than what they had previously, which was suited to how it worked in 2010.” Dean Hodges, BM Aluminium’s Managing Director, said that Linn Tech is typical of many fabricators who have been using the software for several years: “I would challenge almost any one of our long term customers to show us that they are still using the software to its full potential. LogiKal has advanced so much in recent years that most fabricators are simply too busy to review every change and upgrade and implement them fully. “Understandably, they get used to using the software in one particular way and miss out on potential efficiencies and innovations even though we send out regular notifications. What we’ve shown at Linn Tech and at several other businesses recently though is that, by asking us in to review the software, customers can transform their set up in LogiKal and get an almost immediate payback on that investment.” More details on the training and consultancy services available are at: www.bmaluminium.co.uk. READER ENQUIRY NO: 1118/0139

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