Glass News January by Christina Shaw

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Sales of composite fire doors were suspended following the issue of a press statement by the

THE RIGHT PEOPLE READ GLASS NEWS Issue 94 | January 2019

IS !! TH NTH MO

Following three months of intensive discussions between the Association of Composite Door Manufacturers (ACDM) and Ministry of Housing, Communities & Local Government (MHCLG) to resolve the industry’s self-imposed moratorium on composite fire door sales, an agreement has been reached to allow sales to resume.

INSTALLERS | FABRICATORS | GLASS PEOPLE

IS !! TH NTH MO

COMPOSITE FIRE DOOR SALES RESUMED FOLLOWING LANDMARK AGREEMENT BETWEEN ACDM AND GOVERNMENT

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Andrew Fowlds, Chair of the ACDM

MHCLG that named a number of manufacturers whose products had failed to comply with Building Regulations after testing was carried out as part of the Grenfell Tower investigations. Following early discussions with the Government, the ACDM and its members took

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the decision to suspend sales unilaterally until evidence could be shown that manufacturers and suppliers of such products were testing in full compliance with the Building Regulations, in addition to a number of other criteria.

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Continued on page 4...

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JANUARY 2019

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IF THE CONSUMER FEELS FINANCIALLY SAFE OUR INDUSTRY CAN GO FROM STRENGTH TO STRENGTH For January’s Glass News, and to welcome in the New Year, we invited our colleagues in the industry to respond to a question based on ‘Isn’t it about time…’ In other words, isn’t it about time we personally, our company, the government, the GGF or someone did something….about something! You can see the responses we received in this issue and they make interesting reading. Lots of different topics and they are all very pertinent, however, although my particular ‘Isn’t it about time…’ has been touched upon by a few people, I’m surprised not more have seized the opportunity to say that we should ensure we protect our consumers more. They are our lifeblood and with today’s social media someone’s bad experience can circulate like wildfire to the detriment of our industry! A meeting with Tony Pickup, the founder of DGCOS, and the Double Glazing and Conservatory Ombudsman Scheme, was instrumental in making me think about the whole issue of consumer protection and whether, as an industry, we are doing enough? Sure, the installer offers the required insurance backed guarantees to the consumer and pays their provider for each job done. However, Tony cited the case of SafeGlaze UK and its sudden demise and what happened to Mr Carter. Mr Carter originally chose SafeGlaze thinking it was a trusted company and, although he had initially confused them with Safestyle, he stuck with them and was persuaded by their 15 year guarantee. Although happy with the work and the price, there was some concern over whether lintels were required over the bay windows and there was also some cracking on the windows, which was as a result of transit. Unfortunately, the bricks above the bay windows began to drop such that lintels were definitely required. Contacting SafeGlaze they made arrangements to fix the cracked windows and install the lintels but, before the work could be done, SafeGlaze went into administration. Mr Carter knew he had protection and contacted his insurance company only to find his job had not been registered. There was no help offered …the job had not been registered and was not insured. Mr Carter’s reaction was “Who oversees this? How can this happen? They sell you a policy which has no worth because they don’t register it. How can I have a brochure from a company with some fantastic logos on it but no accountability?” All very fair points and it doesn’t put our industry in a particularly good light. Happily, he had paid a deposit with a credit card and taken finance out for the job so once the two different companies decide who is paying, Mr Carter should get his job sorted. It would have been a very different story if he had paid cash for the job!

www.glassnews.co.uk | January 2019

So how do we ensure that the consumer is properly covered if we are relying on installers to register a job? How does the consumer know that the guarantees they have been offered are genuine, paid for and registered? Tony Pickup’s DGCOS has what they call the DGCOS Seven Pillars of Consumer Protection, namely: • All home improvement businesses should be an approved member of a robust and comprehensive industry sector Code of Practice (COP). • All consumers should be registered with the installer’s COP (so the Code has oversight). • The COP writes to every consumer entering into a contract with one of its members (above £350 contract value) letting them know of the protections in place and also asking for feedback on the installer’s performance. • The COP has responsibility to provide free mediation, free inspections and free ADR/Ombudsman protection if there are any disputes with its members.

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Christina Shaw

• The COP cannot ‘lose its responsibility’ if the installer is no longer a member. • The COP should police and audit that all consumers have their deposits and guarantees robustly protected should the installer cease to trade (and keep records of this).

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CONTENTS 4 Front Page Story 4 Trade News 7 Marketing Strategy 8 Windows 14 Colour 15 Cold Calling 16 Glass News Interview: Vikking 18 Face To Face 19 Conservatories 20 Installer Focus 22 Doors 24 Aluminium Focus 24 Machinery 30 Trade News 44 Roof Expert 46 Hardware Expert 48 Letters 48 Supply The Demand 52 Face To Face 54 Voice Of The Industry 59 GGF 60 Awards Review 64 Charity News 64 Glass 66 Careers 68 Time Out! 70 Find A Supplier glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Pennington Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

The paper we use is 100% recycled.

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• Consumers should have access to a financial protection ‘scheme of last resort’ in case a consumer has been disadvantaged and needs recompense. It may cost a bit more per job but you can charge a bit more for full protection for the consumer - and none of this small print stuff that says if the installer goes out of business, the consumer is no longer covered!

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This would give everyone a Happy New Year, particularly the consumer.

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TRADE NEWS

“The Task Force set up by the ACDM to tackle this issue has spent a great deal of time and energy to bring this to the earliest possible conclusion.”

RAPIERSTAR’S ENVIRONMENTAL DRIVE TO SHRINK CARBON FOOTPRINT

Continued from page 1... These state that fire door set manufacturers must have primary test evidence illustrating that products have passed the required fire tests from both sides, with written confirmation from the test house confirming this result. Additionally, a director from the manufacturer of the doors should write a confirmation to the supplier of the door blank, enclosing successful bi-directional test evidence confirming that the door sets they intend to manufacture and supply will use, without exception, only the components within the door sets tested. Continued supply of door blanks will continue only when such evidence has been provided. Andrew Fowlds, Chair of the ACDM, says that the discussions have been lengthy, detailed and challenging but with a positive outcome: “The cost to the composite door industry during this period has been very heavy, with a number of casualties in terms of jobs and revenue. However, as long as all manufacturers of such products have completed bi-lateral testing in strict accordance with the Building Regulations, and provided the necessary written confirmation to their supplier, then supply may resume. “The Task Force set up by the ACDM to tackle this issue has spent a great deal of time and energy to bring this to the earliest possible conclusion. I am pleased that we have been able to finalise and agree the process to allow the resumption of the manufacture and supply of GRP Fire Doors to the market under the terms outlined to the Under Secretary. This is essential to prevent further damage to an industry that is already severely weakened and suffering job losses, but which has reacted positively and responsibly by voluntarily withdrawing from the market until this resolution could be found.” Regarding the issue of remediation, Fowlds adds: “I have advised the Under Secretary that this will be dealt with separately from the re-supply of new products. A proposal and action plan by the ACDM on how this may be dealt with is currently under consideration.” The ACDM will also become the Governing Body for the composite door industry, leading the development, implementation and policing of standards whilst also promoting the use of composite doors in established markets as well as developing further opportunities. In response to the MHCLG the association will also compile a database of all fire door products tested by members, in addition to providing technical advice. READER ENQUIRY NO: 0119/0004

Window and door sector fastener specialist Rapierstar has embarked on a number of new initiatives to help reduce the environmental impact of its operations and further strengthen its credentials as a responsible supply chain partner. Implemented as part of its latest environmental strategy are a series of changes at its Star Business Park HQ, warehouse and distribution centre in Cheshire. Here, better management of waste water has been prioritised with the installation of three new water treatment plants, which will turn waste water from the complex into drinking quality water for release into a nearby brook. An additional new oil capture tank that recycles brown water for further treatment from the large car parking area has also been installed. Inside the building, Rapierstar has installed a dynamic lighting solution throughout its warehouse – where more than one billion window and door fasteners are stocked – and packing area. This has provided an energy saving of over 90%, by operating at only a sub 10% background lighting level before responding immediately to any vehicular or personnel movement and switching to full luminaire level. And, packaging now utilises recycled packing

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Rapierstar’s main UK warehouse and HQ near Macclesfield in Cheshire, where a number of environmental initiatives are helping to reduce its carbon footprint

chippings in all customer orders that are despatched, helping to reduce reliance on new packaging materials. With transport being one of most significant contributors to carbon emissions, Rapierstar’s environmental strategy works to both inspire behaviour change and utilise new technology. Staff are already getting involved in car sharing and, for those who live locally, cycling to work is being actively encouraged. As electric vehicle technology advances rapidly, Rapierstar has ensured that drivers of 100% electric vehicles – visitors and staff – can now charge up whilst on site with the installation of a new rapid charging point. This has also enabled the company to add a plug in electric vehicle to its fleet, which will be used to provide emissions-free transportation on the final leg for the many visitors to Star Business Park who travel via Manchester Airport or mainline railway stations. David Furness, MD of Rapierstar said: “Every business in the supply chain can play a part in minimising carbon emissions

by making incremental environmental improvements, which collectively add up to make a significant global difference. As a business located in the rural south Cheshire countryside, we never lose sight of the role we must play in maintaining our local environment. It is fantastic, therefore, that many of our new initiatives will have a positive impact on our surroundings, as well as adding value for customers who are increasingly seeking the most sustainable supply chain partners.” As the UK’s largest supplier of specialist fasteners to the fenestration sector, Rapierstar plays a key role in enabling fabricators to maintain high volumes of production and deliver consistently high quality finished windows and doors. Its expertise in new product development, sourcing, international trade, logistics and distribution ensures it can offer excellent reliability as a supply chain partner, with its current on time in full performance standing at 99.5%. READER ENQUIRY NO: 0119/0005

MORLEY GLASS LAUNCHES NEW RETAIL BROCHURE Morley Glass & Glazing, the UK’s largest manufacturer of integral blinds, is offering additional support to its customers with the launch of an updated brochure for its SL16S and SL16C product ranges. The full colour 12-page brochure provides a wealth of information on the company’s latest integral blind systems, which is the first of its kind to be suitable for use in a 16mm cavity due to its slimline 10mm slats. Within the brochure, you’ll find sections covering the different control options and colour choices, accompanied by a variety of high-quality lifestyle images of the product in action. Ian Short, managing director of Morley Glass & Glazing said: “As consumers seek ever better-quality integral blinds, this

new brochure is the latest tool in our offer to help our customers communicate the benefits its Uni-Blind® sealed units, all of which feature market-leading ScreenLine® blind systems inside and warm edge spacer bars as standard. “We have always believed in investing heavily in marketing support and this new brochure is another fantastic tool to help our customers sell to end users and give them all the information they require in order to make an informed decision.” The SL16 range is ideal for use in composite doors and vertical sliding windows due to its slimline 10mm slats, making it the first integrated blind system that is suitable for use in a 16mm cavity. The range includes the slider controlled SL16S Venetian, as well as the SL16C Venetian with cord control. Both are currently only available in the UK exclusively through Morley Glass & Glazing, and are available in white, beige and silver. They come complete with the additional features users have come to expect from the

Morley Glass & Glazing’s new slimline ScreenLine® integral blind system, SL16

business, such as warm edge spacer bars as standard. Morley Glass & Glazing has been successfully supplying its Uni-Blinds® sealed units with integral blinds inside for many years and is currently the only UK company to manufacture the system in-house. All of Morley Glass & Glazing’s domestic blind systems, including solar and brushless motorised, are available in an unrivalled 10 working days from any Friday. If you require any further information about Morley Glass & Glazing’s full product range or would like copies of the brochure, visit www.morleyglass.co.uk or email: info@morleyglass.co.uk. READER ENQUIRY NO: 0119/0006

January 2019 | www.glassnews.co.uk

TRADE NEWS

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REAL ALUMINIUM KICKS OFF 2019 ON A HIGH REAL Aluminium is set to see in the New Year on a high with the announcement that its year to date sales have grown by nearly 45%. The three-year peak follows an intense period of investment at REAL Aluminium, which included a £250,000 development programme to create an additional 23,000ft2 aluminium factory. Significantly boosting REAL Aluminium’s production space, the new facility in Stonehouse, Gloucestershire, has helped REAL to ramp up production of its range of aluminium windows and doors by 16% and bi-fold doors by a phenomenal 27%. “2018 was a brilliant year for REAL Aluminium and we are absolutely delighted to have broken all previous records with these amazing figures that have surpassed all industry predictions,” says John Adams, aluminium category director at REAL Aluminium. “The demand for REAL Aluminium has rocketed and our recent round of investment, particularly in our new factory, means we can accommodate further growth and help our

MILWOOD GROUP PULLS A BLINDER AT BRITISH BLIND AND SHUTTER SHOW 2018 Outdoor living pioneers the Milwood Group are celebrating a very successful debut appearance at the British Blind and Shutter Show 2018.

customers to seize the opportunities of this fastmoving market. “Our plan is to consistently supply our customers with the highest quality aluminium windows and doors and to satisfy their increasing demand, whilst also maintaining our stringent levels of customer service. We are a leading force in aluminium and we have very dedicated marketing and customer support teams at REAL who are on hand to give installers all the help they need to get a head start in aluminium and achieve long-term growth. “We’re now firmly looking ahead and 2019 promises to be a very successful year for us and our growing network of customers. I can’t wait to see our customers making the most of aluminium and really prospering with our support behind them.” Now with an even brighter 2019 on the horizon, REAL Aluminium says it will be unveiling several new developments to enable customers to win more

business and enhance their profits. A number of major product enhancements are in the pipeline and REAL also plans to lay on a series of in-depth technical training days to help installers build confidence in aluminium and learn how to avoid costly mistakes. Even with such rapid growth, REAL Aluminium finished the year with a two-week lead time on windows and bifolding doors. It is ready to help even more installers seize the potential of aluminium and benefit from the higher profit margins it brings by giving them all the resources they need to leap into aluminium. It brings together a complete range of aluminium products, a comprehensive showroom and award-winning sales and marketing support package to help installers to promote and sell aluminium. To find out more about REAL Aluminium, call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0119/0007

ucts! d o r P o r e H y a d Your Every

The Kent-based specialists wowed visitors at the Ricoh Arena in Coventry with their newly expanded Alfresco range of premium verandas. The show generated an impressive number of leads and enquiries for the Milwood team, with appointments made with new, potential customers across the country. “With more and more businesses exploring the outdoor living market, we wanted to exhibit at the BBSA Show to test the waters and explore how this market responded to the opportunity and our highend aluminium verandas. We’ve been pleasantly surprised by the great response we received from show-goers,” comments Mark Wood, Managing Director at the Milwood Group. “As members of the BBSA (British Blind and Shutter

Association), it was great to exhibit at the show and present a fresh approach and a valuable new market to awning and shelter installers. In reality, our Alfresco range of verandas provide the perfect entry point for new businesses to take advantage of this buoyant market and will ultimately be a familiar style of product for many companies in this sector. “Our team are now hitting the road, connecting with those businesses we met at the show which is not only fantastic to see but proves it was certainly worthwhile for us to exhibit.” Combining three distinct veranda systems, the Alfresco range provides businesses with a high-end, easy-to-install solution for any property and any demand. Alongside the period aesthetics of the Traditional Alfresco, the range also covers the latest design trends with the Contemporary Alfresco, and even offers something subtler in the form of the Lifestyle Alfresco – a smart,

more rounded system that’s suitable for a wide range of uses. Each system is available in a wide range of colours, can span up to six-metres without interruption and can extend six-metres out from the property. The Alfresco collection, along with Milwood’s complete range of aluminium canopies, verandas and pergolas are available with a range of added-value touches included integrated lighting, wall-mounted heaters and can even be upgraded with the glass room package to create an enclosed outside space complete with sliding glass panels. New trade partners are enrolled on a one-day course at Milwood’s Training Academy before receiving their first order. This free service, which provides full product and installation training to new customers and their fitters, was recently announced as a finalist for ‘Training and Development Initiative of the Year’ at the industry’s prestigious G18 Awards. The next exhibition for Mark and the Milwood team will be once again at The FIT Show, taking place next year at the NEC in Birmingham between the 21-23 May 2019. For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com. READER ENQUIRY NO: 0119/0008

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TRADE NEWS

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EDGETECH HEADS TO DUSSELDORF FOR 25TH ANNUAL GLASSTEC EXPO Warm-edge experts Edgetech have returned from a highly successful appearance at Glasstec 2018. Celebrating its 25th anniversary, Glasstec is one of the world’s biggest and most respected glass industry trade expos, and this year drew more than 42,000 visitors from over 120 countries to Dusseldorf between the 23rd and 26th of October. Edgetech was one of 1,280 exhibitors from fifty countries, and demonstrated the array of hugely impressive projects its products have featured in at a stand bearing the motto ‘Always Present in Prestigious Buildings.’ The mood of the exhibition was extremely positive, as Edgetech Head of Marketing Charlotte Mercer recalls.

“Construction continues to boom in China, the Middle East and Asia more generally, and we saw extensive interest from visitors from these parts of the world across the four days. “It’s clear that, for Edgetech and other businesses like ours, there’s still huge growth potential in the East – not just because of the rising number of prestige buildings being built across the continent, but also because of the specific challenges that Asian construction presents.” In hot regions like the Middle East, windows and glass facades are subject to much higher stress, because of large differentials between inside and outside temperatures. Super Spacer’s 100% memory makes it invaluable in these

circumstances – no matter how much a unit might expand in hot weather, it will always return to its original position. Tall, tower block-style buildings are also very popular in the area, which also presents challenges. Again, Super Spacer’s flexibility is extremely useful here, significantly reducing the mechanical load. “As ever, Glasstec was an extremely valuable experience for us – it’s no surprise it’s lasted 25 years”, Charlotte concludes. Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range

BUILDING OUR SKILLS ENGAGE WITH GOVERNMENT ORGANISATIONS TO HELP TOWARDS BRIDGING THE SKILLS GAP

COLIN HURDLES OVER FOR A SHOWROOM OPENING

Building Our Skills (BOS) the industry driven campaign to create a wider awareness of Fenestration and help towards bridging the industry’s skills gap, has developed partnerships with two major Government supported programmes, which will aid in the quest to help employers communicate with schools, colleges and ex-Armed Forces personnel.

Colin Jackson CBE has opened the newly refurbished showroom for Cardiff-based Heath Windows, which includes an expanded display of Solidor composite doors.

For the education sector Inspiring the Future, run by the Education and Employers charity, has agreed a partnership with BOS to help industry individuals to volunteer and share their work experience with students at local schools and colleges. The National organisation uses a unique online matchmaking service that allows schools to find volunteers to support their students and allows volunteers to scope out their own depth of involvement. Volunteering can be done by an individual or as a business and all types of experiences are valuable to the scheme, from apprentice to CEO. Once chosen, a company or individual can get involved in a range of activities, from classroom talks or assemblies, to inviting students to visit their business premises. The organisation also supports

students, teachers and parents to increase their understanding and awareness of apprenticeships, and through Inspiring Governance, they connect skilled volunteers interested in becoming school governors and trustees with local schools in need of such roles. The second partnership, Career Transition Programme (CTP) is a Ministry of Defence initiative that supports individuals leaving military positions. CTP gives advice and guidance to the Royal Navy, Royal Airforce, Army and Royal Marines, and assists with the first 3-years of their transition period into employment. “These new partnerships with the two organisations provided a fantastic opportunity for employers in the Fenestration industry to engage with newcomers,” comments Stephanie Tague, Head of BOS. “Education & Employers has already seen that 74% of students who have engaged with their volunteers from the work place have an increased motivation to study harder - Involvement from the industry will give youngsters a wider understanding of our industry, and with 14,000 individuals leaving the Armed Forces annually – the two partnership will go a long way to supporting our mission.” For more information regarding BOS visit www.buildingourskills.co.uk or contact Stephanie direct on sayhello@buildingourskills.co.uk. READER ENQUIRY NO: 0119/0011

But Colin Jackson is no stranger to Heath Windows having had a Solidor in each of his last two houses and has also persuaded his sister to join the long list of celebrity endorsements for the highly respected composite door brand. When he was politely asked if he could open the event, Colin was only too pleased to support his local installation company. Heath Windows was a winner in the recent Cardiff Business Awards 2018 and their customer satisfaction levels are impressive with a 4.9 rating over 66 Google reviews. Similarly, they achieve 4.9 over 222 reviews on All Checked and 4.8 in 41 reviews as a Which? Trusted Trader. The showroom refurbishment included a new display board for all the door hardware, which has already helped make the sale of a Solidor easier in combination with the online Door Designer. Some of the existing handles and knockers have also been changed, to further inspire consumers when choosing their dream door. Miall Hardwick, managing director of Heath Windows commented: ‘The original showroom was only just over 2 years old, but we felt that we could improve

of other flexible components, including its commercial-focused TriSeal and T-Spacer, as well as a number of rigid products. For more information please visit www.edgetechig.co.uk. READER ENQUIRY NO: 0119/0010

From left to right: Miall Hardwick, managing director of Heath Windows with Colin Jackson CBE

the consumer experience. As an existing customer, Colin was eager to help us on our open day and we’ve even got videos from the day on our Facebook page.’ Gareth Busson, head of sales and marketing at Solidor Group concluded: ‘A celebrity endorsement and showroom opening always work well and Colin Jackson is a household name and Olympian. Heath Windows are a fantastic customer and it’s particularly pleasing that they are continuing to invest in their retail environment for our products.’ Please visit www.heathwindowsltd.co.uk for details about Heath Windows and visit their Facebook page to see a video of Colin and the Heath Windows team at the opening event. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. READER ENQUIRY NO: 0119/0012

January 2019 | www.glassnews.co.uk

MARKETING STRATEGY

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WINDOWS

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SPECTUS WINDOWS HELP TRANSFORM ICONIC HOTEL INTO LUXURY SEAFRONT APARTMENTS Specialist Spectus fabricator Mercury Glazing has manufactured and supplied 204 windows for the sympathetic landmark refurbishment of Cliff House, an iconic former hotel in Felixstowe, into 24 one and two-bedroom luxury seaside apartments. Working with main contractor and developer Dragon Wood Homes, the twelve-month project involved Mercury undertaking the manufacture and supply of 204 bespoke windows, which included a mixture of arched top vertical sliders, bowed vertical sliders, circular windows and standard vertical sliders. The windows were manufactured from Spectus’ vertical sliding and Elite 70 window systems and were produced in white woodgrain foil finish on both sides.

a conservation point of view. Mercury Glazing are an established specialist fabricator and their products, combined with the cutting-edge technology delivered

by Spectus, more than met these exacting standards. The quality of the products is superb and we are delighted with the overall high quality result.”

Carmen Velilla, Brand Manager at Spectus, said: “The Spectus Vertical Slider is renowned in the industry for its ability to combine outstanding heritage aesthetics with modern day thermal efficiency and security. In Cliff House we can see this on a grand scale. We were delighted to work alongside Mercury and Dragon Wood Homes to give this beautiful building a new lease of life.”

Originally constructed in 1906 as a prestigious 100 room cliffside hotel, Cliff House sits in a conservation area. It meant the restoration needed to be as sympathetic as possible and maintain its original features, including its sash windows. Paul Whyman of Dragon Wood Homes said: “The age of the building and differing window styles meant we needed to work with a fabrication partner who could deliver bespoke energy-efficient windows that also achieved the right balance from

Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0119/0017

CONTRACTOR BOUYGUES CHOOSES DECEUNINCK PVC-U OVER ALUMINIUM More than 700 frames of Deceuninck’s 2500 chamfered windows have been installed in a development of luxury apartments in Southampton. Alexandra Wharf is a collection of two and three bedroom, stylish water-front apartments, forming part of the Ocean Village development at the city’s marina. Although aluminium profiles were originally specified, Deceuninck fabricator Dempsey Dyer worked with contractor Bouygues to customise the specification to allow the use of sustainable PVC-U. The contemporary look of the 2500 chamfered series closely mimics the look of aluminium

– so closely that at street level it’s impossible to distinguish the PVC-U in the apartments from the aluminium used for the Harbour Hotel next door. The building also called for 150 sliding doors and Dempsey Dyer and Bouygues opted for the clean lines of Deceuninck’s Slider 24, which suited the contemporary design. It’s also one of the highest performing doors on the market for weather, water tightness, and security. All 150 doors and 700 windows were externally finished in Anthracite Grey Smooth Foil on white PVC-U internally. The harbour location and design of the building posed several technical challenges. The high rise nature of the apartment building design required strong windows to withstand high wind and water pressure – a challenge easily met by Deceuninck’s 2500 window with its Class 4 air permeability, Class 8A water tightness, and Class A5 2000Pa exposure. The high salt content of the sea air also required special consideration. Austenitic

“Ocean Village has revitalised this part of Southampton and we are very proud to be part of such an important development.” 8

hardware was required to combat the corrosive effects of salt water and all the hinges and screws used in the project have a TRICOAT surface, treated with a top coat containing a micro-corrosion protection system. The seaside location also meant the windows required a low solar gain and the 0.28 G-value of the 2500 window ensured that the building would not overheat. The project was completed in full and on time within 12 months, and contractor Bouygues was extremely happy with the finished development. Speaking about the Ocean Village development, Bouygues UK Managing Director for the South said: “Ocean Village has revitalised this part of Southampton and we are very proud to be part of such an important development.” Meanwhile, Nicholas Roach, Chairman of development management firm Nicolas James Group said: “Our new five star hotel and Alexandra Wharf apartments complete Ocean Village and seal its reputation as the finest location in the city to live and work.” Deceuninck works closely with commercial fabricators and gives comprehensive support on specifications, contract generation tenders, and technical requirements. The company’s full product

portfolio is available from the NBS National BIM Library at www.nationalbimlibrary. com/deceuninck-ltd. For Dempsey Dyer call 01977 649641 or visit www.dempseydyer.co.uk. For more information on Deceuninck’s commercial projects and commercial range call 01249 816 696 or visit www.deceuninck.com. Follow @DeceuninckUK. READER ENQUIRY NO: 0119/0018

January 2019 | www.glassnews.co.uk

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

CROWN FLUSH WINDOW SUITE TO SUIT ALL RESIDENTIAL APPLICATIONS Building on the strength of the existing Crown Window range, Sapa has launched its new Crown Flush Window Suite. With a variety of frame, vent, mullion and transom options for the creation of multiple window styles, the Crown Window Suite now offers even greater design flexibility.

With a consistent unbroken external appearance, the flexibility of Sapa’s new aluminium flush window will suit a wide range of residential applications - from classic cottage aesthetics to modern, sleek designs. Sapa has developed the Crown Flush Suite to address a range of customer preferences and provide solutions without compromise. Externally, the suite offers two discreet styles - a traditional flush line mullion and transom, providing a uniform exterior face in keeping with the original flush window, or a slim flush line mullion and transom. This has simplified profiling which allows the window vent meeting style to have a flush appearance and reduced sightlines.

traditional softline vent or contemporary square line vent, combined with full or step framing as well as a flat or full central mullion. The new suite benefits from full compatibility with the existing Crown range to allow for further flexibility. It is also available in a variety of colours and finishes, including single or dual colour options. The Crown Suite offers excellent weather performance with a Class 9A water

Internal aesthetic is equally as important, Sapa provides a choice of four profile styles to suit a wide range of requirements - a

tightness rating, Class 3 air permeability and Class B5 wind resistance. In regard to its thermal performance, the suite is Window Energy Rated and delivers U-values compliant to part L of the Building Regulations. Crispin Jedrzejewski, Technical Manager at Sapa Building System said: “The inclusion of this suite not only broadens our offering, but it is also an industry first – successfully replicating the look of traditional cottage window frames with aluminium. The aesthetic is key – with this suite the homeowner can combine a historical external profile with a contemporary internal one, or vice versa, allowing for numerous applications and combinations.” For more information, please visit www.sapabuildingsystem.com/en/uk/. READER ENQUIRY NO: 0119/0021

ROSEVIEW WINDOWS BRINGS INNOVATIVE DESIGNS WITH GEORGIAN BAR The UK’s leading window manufacturer of PVCu sash windows, Roseview Windows says astragal bar from The Georgian Bar Company is its number one choice. Manufacturing around 600 windows a week from its busy factory, the highly successful company understands the importance of design. The two companies work closely to bring the very latest in style for windows being installed into both traditional and modern homes. “We continue to innovate designs to bring sash windows bang up to date,” says Willie Kerr, Managing Director at Roseview Windows. “We don’t stick to just squares, we create all sorts of designs for customers. Thinking differently with

the design uplifts replacement heritage windows into something that’s highly desirable for all properties.” Roseview manufactures three brands of sash windows using two window systems, and when it comes to astragal bars there’s only one it chooses for its top window designs – The Georgian Bar Company. Ultimate Rose offers customers the very best in quality and styling, as Roseview’s top selling brand it has proven to be very popular.

properties and often recreate the exact look based on the timber windows being replaced. This means there’s no compromise, as they are getting all the modern benefits of top-performing,

energy-efficient and high security windows. But we don’t just work in the heritage sector. A large proportion of our windows end up in new build homes because housebuilders can create an individual style on an estate by installing stunning windows. British homebuyers want the convenience of a new home but still want the traditional elegance. “It’s thanks to The Georgian Bar Company’s clever design that Roseview Windows can create such amazing features with astragal bars in both traditional and modern homes.”

Willie adds: “Georgian Bar Company astragal bars are a significant part of the design and more than 70 percent of sash windows from Roseview include them. We offer elegant styling for traditional

Tel: 01772 631441 - www.geofast.co.uk READER ENQUIRY NO: 0119/0022

W20 STEEL WINDOWS SHINE IN JEWELLERY QUARTER CONSERVATION CONTRACT The retention of a four-storey façade has been one of the main technical challenges for the project team involved in the redevelopment of a former factory located in Birmingham’s famous Jewellery Quarter; with a member of the Steel Window Association (SWA), REA Metal Windows, having supplied and installed a package of custom-built W20 windows to replace the original frames. Kettleworks on Pope Street is part of St George’s Urban Village – Birmingham’s largest residential development – and consists of 292 spacious homes across a 2.67 acre site, where Colmore Tang Construction is the main contractor, and Building Design Group (BDG) are the architects. REA Metal Windows is the SWA member, which won the contract from Colmore Tang Construction under competitive tender, to produce a total of 88 horizontal

pivot windows, exactly replicating the old medium universal section fenestration. Having carried out an accurate site survey of each opening over the four floors of the old brickwork elevation, REA began fabricating the W20 frames, ready to be glazed with 16 mm Krypton filled IG units as part of a tightly coordinated installation programme. As the main contractor’s operatives removed the old corroded frames, REA’s experienced fitters followed closely behind ensuring the building was kept secure and weather-tight. All the windows, measuring some 3,500mm x 2,500mm, were hot dip galvanised and finished in a RAL 7016 Matt Grey, polyester powder coat. The 4-8-4 double glazing offers a centre pane U-value of 1.2 W/m2 K. Oliver Cartwright, the project architect for BDG, commented: “The original hope was to refurbish the original windows within

the façade, but closer inspection revealed that a lot of them were badly deteriorated and damaged, while some of the lintels above had settled, causing distortion of the frames. We, therefore, carried out a number of cost exercises looking at the possibilities of refurbishing what remained and installing secondary windows behind – or replacing like-for-like. In the end, that second option was deemed to be the best

and, as the successful sub-contractor, REA Metal Windows completed an installation which looks superb. We are hopeful that the project will earn wider recognition.” Members of the Steel Window Association offer a UK wide service for the repair and replacement of various types of old metal windows, doors and screens, as well as being able to manufacture new fenestration which fully meets the requirements of the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, Installation and customer service. For further information on the Steel Window Association, please visit www.steel-window-association.co.uk or call 020 8543 2841. READER ENQUIRY NO: 0119/0023

January 2019 | www.glassnews.co.uk

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

LINIAR LOOKS INTO THE FUTURE WITH RESURGENCE Innovative, cutting-edge products keep rolling out of Liniar’s Design and Development department, and they’re kicking off 2019 with a bang. Resurgence, the modern world’s answer to the PVCu flush sash, features a 70mm sash within an 80mm frame and comes ready for triple glazing.

While the traditional flush sash has been around for decades, centuries even, Liniar’s new design gives it 21st Century appeal with A+ WER ratings, 1.2 W/m2K U-Values and a whole host of accreditations. Designed to look like a traditional timber window, but with benefits like low maintenance and excellent energy efficiency, Resurgence is perfect for period, as well as new build properties. With cutting-edge features, including the double-rebated seal that Liniar has combined with its patented co-extruded bubble gasket, Resurgence proves that you can reinvent the wheel. Gone are the unsightly exterior seals that crowd the shadow gaps of traditional flush sash windows, and the apparent overlap seen on older PVCu casements. In its place is a PVCu flush sash system that breaks the mould and provides something revolutionary to the market. Resurgence boasts a flush exterior, offering clean lines and the ability to be fully foiled in glazing areas, including the outer frame and transoms. This process allows the window to provide a more authentic appearance, mimicking a timber window, but with the energy and security benefits of PVCu. The Resurgence Flush Sash PVCu window from Liniar is available welded or fully mechanically-jointed from a limited number of fabricators - and for property owners that are looking

for something extra special, Resurgence is also suited for the ‘Timberweld’ process. With PAS24, Secured by Design and Part Q security accreditations already under its belt, Resurgence looks to change the face of flush sash windows in the future. Designed to fully colour match the rest of the Liniar suite of windows, bi-fold doors, patio and French doors and conservatory or lantern roofs, Resurgence flush sash windows come in a wide choice of colours from stock, as well as other colours on longer lead times. With the Liniar 10-year guarantee as standard and support from a team with more than 500 years’ experience in window technology, Resurgence is only the starting point for Liniar’s New Year. Available exclusively to Liniar customers from January 2019. Visit the website www.liniar.co.uk/resurgence/ or call us on 01332 883 900 for further details. READER ENQUIRY NO: 0119/0025

January 2019 | www.glassnews.co.uk

· 70mm sash and 80mm frame · Double rebated for extreme weather · Discreet external seal · Fully foiled for authenticity · Welded or mechanically jointed A new generation of flush sash windows…

0119/0026

01332 883900 sales@liniar.co.uk www.liniar.co.uk/resurgence

COLOUR

WINDOWS SOARING SUMMER SALES FOR SASH WINDOW SPECIALISTS ROSEVIEW Market-leading sash window specialists Roseview are celebrating an incredible summer of sales, and are well on course for a record-breaking 2018-2019. After a number of record sales months throughout the summer, the company is now 15% ahead of where it was this time last year. The Buckinghamshire-based firm has benefitted from rising demand for its widely-praised Rose Collection from both the trade and commercial sectors. “It’s hugely gratifying for us that, even after all these years, we’re still seeing new customers discovering the outstanding aesthetics, technical ingenuity and unparalleled authenticity of the Rose Collection,” comments Marketing Manager Mike Bygrave. “But a significant proportion of this year’s sales growth has also come from existing customers, and that’s incredibly rewarding too. These are businesses who’ve been able to use our products to win lucrative work in the high-end market and grow as a result. It’s a fantastic demonstration of the benefits of partnering with Roseview.” The secret to the Roseview’s success is its unwillingness to stand still. Its windows are already undisputed leaders in the field,

Roseview Ultimate Rose

but that hasn’t stopped the company from trying to make them better. “We’ve implemented a whole range of product improvements over the last few years,” Mike continues. “We’ve introduced aluminium carrier bars as standard across the range, for example. Whereas previously we fixed astragal bars to the glass using tape and clips, we now fit discreet carrier bars, then secure astragal bars onto them. It makes our windows more secure, and gives them a more even, regular finish.” Butterfly clips to reduce sash movement, foam inserts and extreme weather insulation to maximise performance and marketleading locks, hardware and balances are other finishing touches that are used as standard and which set Rose Collection products apart from their competition. For more information visit www.roseview. co.uk or call 01234 712657. READER ENQUIRY NO: 0119/0027

IT’S ALL IN THE WELD FOR VUELTA FLUSH SASH WINDOWS Vuelta by Visage, the new flush sash window from Shepley looks amazing and it’s all in the weld. Visage flush sash gives the appearance of a traditional timber joint on the outside. While it looks hand finished, it has the strength you’d expect from a PVCu weld. “We didn’t want to take a backwards step with designing a flush sash window, so we looked for a new way of welding rather than a mechanical joint to create a timber look frame without compromising on strength and performance,” says Tony Ball, Sales Director at top fabricator Shepley. “To achieve this, we needed a completely new welding process as there was nothing on the market that was up to the job. Luckily, our long-term tooling partner Jade Engineering was already working on their MechWeld joint solution. Shepley invested in MechWeld and worked with Jade to perfect this new welding system.

SOUTH CHESHIRE POWDER COATING GLASS USES SPECTUS IN DEMAND ELITE FRAMES TO CREATE SHOWPIECE CHARACTER HOME

customers the best combination of stunning looks and quality in the Vuelta flush sash window. “The MechWeld system means we can offer Shepley customers the best flush sash window with the consistent high quality and dependable service they need to sell it with confidence.” Tel: 0161 339 2433

Crewe-based Spectus installer, South Cheshire Glass, has completed the first phase to transform a substantial residential property in Nantwich, Cheshire. Graham Saunders, General Manager at South Cheshire Glass, said: “With a palatial property like this one we needed to source a premium quality product. The Spectus Windows Elite 70 suite of products gives us exactly what we need for such a high-end project.” The project involves several window styles, showcasing the versatility of the Spectus Elite 70 product range. The first phase included 13 casement windows with one arched frame, all in a white finish with mock sash horns. The South Cheshire Glass team is taking a phased approach to the replacement project, completing separate elevations at each visit over a period of months. Work started in November 2018 and is scheduled for completion in Spring 2019. Elite 70 is one of Spectus’ flagship systems. Fully integrated, it can achieve a Window Energy rating of A+, U-values to 0.8W/ m2K and is Secured by Design accredited. Graham commented: “The Spectus Elite 70 frames will transform the home’s visual appeal. It will also make the property more thermally efficient, quiet and secure.” South Cheshire Glass is a family run business and has been established in Crewe for over forty years. The company has been a Spectus installer for over ten years and Graham appreciates the quality and versatility the products offer, something that’s perfectly demonstrated in this project.

“To create Vuelta by Visage, Jade Engineering’s MechWeld combines four milling machines, two for sash and two for frame joints - and a two headed welder. Along with tooling developed for the process, it means we can produce frames that are both beautiful and extremely strong.

Graham concluded: “The project is running smoothly at present and our customer is more than happy with the first elevation. Our customer had a charming property to start with but working closely with them to understand their needs will result in a charming property becoming a stunning characterful show piece home.”

“It’s not just on the outside, the welded joint is equally impressive on the inside face as it’s almost seamless. We wanted to offer

Tel: 0808 178 3370 - www.spectus.co.uk

READER ENQUIRY NO: 0119/0028

READER ENQUIRY NO: 0119/0029

Leading aluminium systems house Exlabesa Building Systems has just reported a rise in demand for its in-house powder coating service. General Manager Paul Benn commented: “Popular colours are grey, black and white, as you’d expect. But what’s interesting is the rise in popularity of brown in both commercial and residential projects.” Doncaster-based Exlabesa Building Systems is one of the few aluminium systems houses to have an in-house powder coating service, which Paul believes gives the company a competitive edge. He says: “Our in-house vertical polyester powder coating plant enables us to give our customers the most cutting edge technologies when it comes to colour. It also means we are in control of every element of production, including throughput, quality and finish, which we know our customers appreciate.” Exlabesa Building Systems’ vertical paint plant is capable of coating 5,000 profiles per day in sizes from 3 to 7.5 metres. The company offers a choice of matt, gloss, satin and textured finishes to allow fabricators and installers to offer an added value product. It is an approved applicator of Interpon powder coatings and operates within the Qualicoat Standard. Its powder coating process is certified to BS EN12206-1 and is stringently monitored to maintain quality. The vertical paint plant sits alongside two extrusion presses and an ageing oven plus an in-house aluminium anodising facility and means Exlabesa is capable of delivering high quality products on a rapid turnaround time. Painted finishes typically take seven working days. Paul says: “Our service is designed to add value to every project of every size in every sector.” In a market where aluminium is seeing growth, it makes sense to partner with a systems house that prioritises investment in its plant in order to give its customers a competitive advantage. And as Exlabesa’s sales show, it’s an approach more fabricators are recognising. Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0119/0030

January 2019 | www.glassnews.co.uk

COLD CALLING

The UK’s Leading Glass & Glazing Newspaper

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

“There are so many things I would like for our industry in 2019 that I can’t just pick two or three! If you were asked what 2019 should bring for our industry, what would your answer be?” CJD, Sussex

Like you, I find it difficult to pick just two or three, so I will cheat a little by saying ‘Stability’ and anything that makes us all feel comfortable and confident in our personal lives. For most of us, that is where the decisions that count begin and end: it is about the health and wellbeing of those that mean the most to us. Are our kids happy at school and in their home life; do I enjoy my job; is my business successful; as a family are we making enough money to live well, to plan for the future? And are we proud of and fulfilled by who we are, and what we are achieving in life, our very core in fact? The closer that all these elements come to positive alignment, the happier we are at home. And when that happens the economy steadies and even grows, businesses are successful and we are generally more fulfilled as individuals and as a nation. ‘Whoa’ I hear you say, ‘Our Danny’s had an aneurism’. But actually I am simply expanding on what has always been a constant theme of mine, that consumer confidence is the master key to the success of our industry. To become even more

profound actually, most of these things are perceptions rather than anything tangible or definitive, at least in peacetime. The home improvement industry – and windows and doors especially – is an almost perfect barometer of what I call Street Economics, by which I mean the measure of how you and I feel at and in our homes and how that affects our spending decisions and patterns. Our desire to spend – or not – on a houseful of windows, or those new shiny bi-folds perhaps, depends less upon whether we have the money in our account or not, than if we feel confident enough to make the decision to purchase; If we already have the cash or the ability to make repayments, that is extremely unlikely to change for the vast majority of us, who are employed and will continue to be. I cannot avoid mention of the Elephant in the Room: However it happens, get that out of the way and with it the indecision that has plagued us since the process of Brexit began, return us to some sort of ‘normality’, and I believe that our order books will grow again, if they don’t exactly swell. We just need to know where we stand and what we are up against. And from that point on, human spirit and the overwhelming desire to survive and prosper will take over. Happy New Year.

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

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www.glassnews.co.uk | January 2019

GLASS NEWS INTERVIEW: VIKKING

The UK’s Leading Glass & Glazing Newspaper

VIKKING BRING THEIR HIGH-END AND STYLISH COMPOSITE DOORS AND WINDOWS TO THE UK MARKET Glass News‘ Editor, Chris Champion, talks with Tadeusz Konaszuk, owner of Vikking – the door and window company based in Biala Podlaska, Poland, and close to the border with Belarus. P.W. VIKKING KTS Sp. z o.o. was founded in 1991 and has specialised in producing the highest quality doors and windows that are beautiful, durable, thermally efficient and very secure.

It must be around 10 years since I met you for the first time, Tadeusz, at the Budma Show in Poznan. Looking at your website, it’s clear that the company has come a long way since then... Tadeusz Konaszuk: When we met we were exploring the different composite doors on the market to see if we could be more efficient in our manufacturing and, possibly, buying in ready made composite doors for us to hang in an outerframe. In practice, and for the markets we serve, that was not practicable.

Was that about climatic conditions or testing regulations in Poland?

distribution network with business partners, architects, fitters and companies specialising in the renovation and construction of single-family houses.

Do you supply any door blanks to fabricators for them to size, rout and hang in outer frames?

Tadeusz Konaszuk

expected by customers, including those popular in the UK. We do not have any limitations in sizes and every door is made to order. Door leaves are produced in one of the two Vikking factories in Poland, so our products are personalised - each door is produced from the beginning to the end according to the customer's order. Every door that leaves our factories is a kind of work of art, perfect in every detail.

Can we talk about Vikking’s business model? Is it selling fully hung doorsets to the homeowner or do you supply to installers/ builders/developers? Tadeusz Konaszuk: The Viking strategy is based on the distribution of (Real Wood) windows technology and Composite Door Systems. The strategy is based on creating a

Tadeusz Konaszuk: As a standard, we produce doors and deliver them to our business partners. However, there is no reason why we shouldn’t set up partnerships with fabricators in a form that satisfies their own business models. Vikking's Composite Door System has huge development potentials, is very adaptable to all the customer requirements and the expectations of the markets, worldwide. Developing ideas and partnerships with other manufacturers, based on our composite door system is not a problem and we are happy to discuss this.

Looking through the website, you have a range of doors from Premium through Arctic and Arctic Plus. Are these GRP faced doors or PVCu? Do they have polymer rails and timber reinforcement? Tadeusz Konaszuk: The Vikking composite door system combines the best solutions and components that have been tested in the toughest conditions.

many innovative materials used in the Vikking's Composite Door System. The composite door sashes made by Vikking are based on our own research and construction techniques and, at present, are not known or used by other manufacturers around the world. Our composite doors are completely resistant to the most extreme climatic conditions and even the largest doors do not bow and are impervious to changing climatic conditions and temperatures. Naturally, our construction and design is the subject of an array of applications for international patents.

You mention Real Wood when talking about the structure of the doors. Is that, basically, stained GRP? Tadeusz Konaszuk: The Real Wood finish on the door leaves is a well-known solution made of GRP skins which are coated with a unique technology developed by us in many wood decorations and in the full range of NCS or RAL colours. Only Vikking makes composite doors with the door leaf finish in two surfaces: Real Wood and Smooth. This is an original design that other composite doors do not have. The six-chamber PVC outerframe profile has a depth of up to 85mm and are finished with this world first technology and, finally, painted in any colour.

Our team has developed its own concepts from scratch, which include

Tadeusz Konaszuk: It was more than that. The markets, particularly in Eastern Europe and Russia, demand very high levels of security as well as thermal properties suitable to the climatic conditions. Additionally, the sizes of doors vary from those required in the rest of Europe and especially the UK.

I noticed the sizes you offer with your composite doors, even to XXL sizes with dimensions of 1150mm x 2450mm. Very different from the UK standards of around 2013mm high and 914mm wide! Tadeusz Konaszuk: We manufacture composite doors specifically to sizes

January 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Reading the name RealWood, I would expect the surface of the composite door to be genuine timber. So that isn‘t the case? Tadeusz Konaszuk: Real Wood is the name given to the finish of the PVC profiles and GRP doors as it resembles the look of of natural wood. They are, aesthetically, a closer match to real timber than traditional composite doors.

The construction diagrams you show on your website show steel reinforcement….is that standard or just for an anti-burglary door? Tadeusz Konaszuk: Composite Vikking doors have special reinforcement close to the door line which makes them very stable. This solution, as well as other components, provides the highest level of burglary protection as defined in the European standard RC2, and will soon be available in the RC3 class.

What is your market? Is it Europe in the main? Tadeusz Konaszuk: Europe is certainly the main market for our composite doors although we also sell in Ireland, USA, Canada and Scandinavia. We are currently looking to expand into the UK and to work, especially, with manufacturers or fabricators who are looking for doors and windows with designs that are, at the moment, unattainable in Great Britain.

Can you tell us a bit more about your experience with the Irish market? Tadeusz Konaszuk: Ireland is a very important country for us and we have partners who have exclusive rights to distribute and service our products. In Ireland, we have very good sales especially for one-off and complex solutions. It is often a matter of having both composite doors and energy-efficient Real Wood windows to match, and in sizes larger than normal composite doors. The homeowner customer gets a matching system solution for the whole house, in one standard of energy, colour and to their individual needs. Homeowners are increasingly looking for consistent and high-quality solutions and we meet those high expectations.

Will Brexit effect your sales model? Tadeusz Konaszuk: I don't think Brexit will hinder the distribution of products to the UK market and we're working hard on a collaborative model that will satisfy the market. Flexibility is in our DNA!

www.glassnews.co.uk | January 2019

GLASS NEWS INTERVIEW: VIKKING You have a vast range of door styles and glazing cassettes and the majority are very modern, contemporary styles. Will these appeal to a mass market in the UK? Tadeusz Konaszuk: We have noticed that UK customers are increasingly looking for energy-efficient, durable and safe doors, while at the same time fulfilling their dream of modern design and equipment with remote control, stained-glass lighting in LED and SMART HOME installations. We offer all these things and they are popular in Europe and we’re sure will appeal to the UK market.

Which outer frame/profile are you hanging your doors in? Tadeusz Konaszuk: PVC frame profiles were designed by Vikking and are produced exclusively for us by the world-leading profile producer Aluplast GMBH. This solution is unique to Vikking and is well complemented by a triple door seal system with a specially developed silicone seal. This provides the best possible protection against cold, noise and draughts.

Are you importing your decorative glass from China or are you making units in Biala Podlaska? Tadeusz Konaszuk: We produce all the stained-glass units in our own factory and we are probably the first door manufacturer in the world to offer such diverse styles and options in a composite door. We only make triple glazed units which are argon filled. As a standard, we use Super Spacer bar, and units are structurally glued in accordance with our unique technology, which is mirrored by other producers, including some in the UK. Vikking was the first in the world to introduce this solution, which is now very common, and we are glad that our solutions are becoming a standard in Europe. We are a very innovative manufacturer, constantly coming up with new solutions and ideas and, more and more, we are protecting our innovative ideas by applying for international patent protection. Our manufacturing and glazing techniques provide excellent protection against heat loss and the doors from our Arctic Plus line have an energy efficiency rating of 0.58 W/ m2K in full doors and with sidelight, it is 0.65 W/m2K!

Back to the UK...what sales model are you looking to deploy? Tadeusz Konaszuk: We are looking for professional partners who will provide individual customers with the highest

quality of service - from assistance in the selection of the best solutions, through sales, assembly, to high-quality customer service. The mission of the Vikking team is to make the dreams and expectations of our clients come true and establish a dialogue between us that benefits all parties.

Is there an intention to sell directly to homeowners? Tadeusz Konaszuk: We serve individual customers all over the world. They are contacting us via the Internet and ask us to make doors that they cannot buy in their region. We have a lot of such projects, and the letters of praise we receive from satisfied cujstomers is very gratifying. However, we prefer to distribute through professional companies and establish a rapport and relationship that benefits us both.

Thank you, Tadeusz. We wish you success in finding fabricators and distributors within the UK to offer your high end products to this market. To contact Vikking, call Marek Jaroszuk mob: +48 519 325 114; email: wyceny@vikking.eu; website: www.en.vikking.eu. READER ENQUIRY NO: 0119/0032

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Adrian Blaydon Technical Officer, GGF Adrian is responsible for the providing technical guidance and advice to GGF Members and the wider industry. With a strong background in glass manufacturing, he is a glass specialist and is Secretary for the GGF’s Fire Resistant Glazing Group.

YOUR CAREER When and how you joined the industry? I joined the Solaglas Graduate Recruitment Scheme in 1995. Solaglas became Glassolutions and of course the parent company is SaintGobain.

IT’S ALL ABOUT YOU Where you were born and currently live? I was born in Stockport and I now live in Basildon, Essex.

Your education and the subject or activity which you excelled? Mathematics was my best subject throughout school and I graduated with a Bsc (Hons) in Mathematics with Engineering.

Your favourite sports or interests? I am a fair to middling Badminton player and I support Stockport County which could be called sport or even football.

Your biggest regret in life? It may sound incredibly schmaltzy, but not meeting my wife sooner.

Temptation you cannot resist? Chinese food.

The job you do in 25 words? I am a GGF Technical officer and secretary for the Fire Resistant Glazing Group. The role entails, dealing with glass related technical queries, doing structural calculations, glass inspections, consultancy and independent reports.

Your greatest achievements? Other than getting married, it would have to be running the London Marathon in 2013.

AND YOUR FUTURE What would you like to do if you weren’t in this industry? I’d be teaching mathematics or general science.

Particular ambition? I’d like to make a positive contribution to the GGF and the industry and to cultivate a reputation for honesty, integrity and knowledge of the industry.

The way you want to be remembered? As someone who knew his stuff and was prepared to share it for the good of the industry.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 18

January 2019 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

BUSINESS BOOMS FOR THREE ATLAS INSTALLERS Three firms have spoken of how their sales have taken off since becoming Atlas roof installers and what it means to be winners in the Atlas Installation of the Month competition. QKS Ltd, Glasshouse Ltd and Ewenny Home Improvements are the latest round of winners in the popular Installation of the Month competition and they have all seen their businesses accelerate since becoming installers of the best looking glazed roof system available on the market. QKS Ltd was one of the first firms to adopt the Atlas lantern and the business has grown by around 50% since, as owner Nick Clipston explains: “We were keen to broaden our portfolio and began looking for an ultra-slim roof lantern around five years ago. Shortly after, we became an Atlas installer because we think the Atlas lantern is the best out there. When we started, we were installing just five lanterns a year but now the number of installations has multiplied and our business has grown at a rapid rate.”

The latest award-winning project from QKS is a double extension on a property in Nassington, near Peterborough, which features two Atlas lanterns. “We originally installed one extension, complete with Atlas roof, and the homeowner was so impressed that they decided to add another extension on the other side of their home,“ says Nick. “The Atlas roof was the only one they wanted for phase two. The completed project looks incredible and the owners are thrilled, so much so in fact that they recommended us and the Atlas roof to their parents! We love working with the Atlas lantern and we’re always proud to complete installations that then go on to win industry awards.” Becoming an Atlas installer four years ago has helped Bridgend-based Ewenny Home Improvements grow by nearly 35%. Director Andrew Edwards says: “We’ve installed almost 100 Atlas roofs now and they are always an easy sell because homeowners favour the low sightlines of the product and trust the Atlas brand name. The Atlas roof has helped my business to

achieve profitable growth because there are no compromises with it – the design, performance and ease of fitting are all second to none.” Ewenny completed an Atlas lantern installation on a new build property in Porthcawl that recently won in the Installation of the Month competition. “We were tasked with making a light, bright kitchen diner on this property and the sleek Atlas lantern and bi-folding doors were the natural choice,” says Andrew. “The finished result is just what the client wanted and we’re delighted to win the Atlas monthly competition. Being an awardwinning installer shows potential customers that we only do quality installations and we always use the best products for them.” Cardiff-based Glasshouse Ltd were undaunted by the previously high standard of entries for the Installation of the Month contest and demonstrated this to full effect by winning with its very first entry. The acclaimed project showed off the team’s impressive design skills by showcasing three Atlas Flat Rooflights to flood a

QKS

Glasshouse

new kitchen/diner extension with natural light. Since becoming an Atlas installer, Glasshouse has installed nearly 200 Atlas roofs and has experienced a particularly high demand for these contemporary-style flat rooflights. Shaun Armstrong, owner of Glasshouse Ltd, says: “Architects and homeowners love the Atlas Flat Rooflight and this installation shows exactly why. The original design for this extension incorporated a mono pitched lean to style roof but we knew we could enhance the look further by utilising a more bespoke look and therefore switched to the Atlas Flat Rooflights. We are very proud to win an award for this project, particularly as it was the first time we’d entered. This victory gives us a great head start into the New Year and we’re expecting 2019 to be really successful for us.”

Ewenny

To see more on the three latest winning installations, visit www.atlasroofsolutions.co.uk/ installation. Every month, an installer will win a £200 John Lewis voucher and a £50 Majestic Wine voucher. There’s also trade industry PR and promotion through the Atlas website, as well as entry into the Atlas Installer of the Year award finals. All entries submitted with completed installation pictures will receive a five metre tape measure. Entries can be submitted via Twitter to @Atlasroofjohn using the hashtag @AtlasGlazedRoof or on email to marketing@ atlasroofsolutions.co.uk. For further information, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 0119/0033

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www.glassnews.co.uk | January 2019

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INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification explains why all installers should be appropriately insured and introduces you to Stroma Insurance.

THE IMPORTANCE OF INSURANCE Insurance helps protect you, your employees and your customers. As an installer, if an incident should occur during the course of a job that either causes damage to the property or physical harm to your customer, an employee or a member of the public, you could be liable for it. Should the courts find you to be responsible, the costs, damages and compensation awarded would more than likely lead to serious financial hardships. With serious injuries, such hardships may not only impact your own finances, but can also impact the lives of the injured parties who don’t receive the money required to facilitate ongoing support they may need. Making sure your business has Public Liability and Employers’ Liability insurance can help to avoid these issues. Additionally, by law in the UK, you must have Employers’ Liability Insurance if you employ anyone (including volunteers and temporary workers). If you don’t carry adequate Employers’ Liability cover, the Health & Safety Executive (HSE) could step in, potentially resulting in significant fines and even prosecution. The credibility of your business could also suffer as the HSE can publish details of any business falling foul of the law.

Plus, as part of our dedicated service, our specialists are on hand to offer advice and support throughout an insurance application as well as answering queries throughout the policy lifetime.

HOW CAN READERS GET INSURED WITH STROMA?

INSURANCE POLICY COVER What is covered by your insurance depends on the particular insurance policy. However, typical covers include things such as Public Liability, Employers’ Liability, Professional Indemnity, Tools cover, including theft protection, and Legal Protection. It’s important you understand the policy in full before taking one out so you are aware of any exceptions or limitations.

WHY CHOOSE STROMA INSURANCE? Stroma Insurance cover can be flexible, meaning that you can tailor your

* Policy limits and exclusions may apply. Please see policy wording for full terms and conditions. If heat equipment is used then the policy covers you up to £2 million Public Liability until additional questions have been answered. ** Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

package and payments to help suit your individual requirements and circumstances. Whilst we have set up some standard covers that fit the needs of most installers, we recognise that not everyone is the same and therefore allow the policy to be flexible to your business.

KEY FEATURES OF STROMA INSURANCE All Stroma Insurance policies include £250,000 Professional Indemnity cover and up to £5,000,000 Public Liability cover as standard. The standard insurance policy covers you for working up to a maximum height of 10 metres and a maximum depth of 3 metres.*

Stroma Insurance is a benefit which comes with membership of Stroma Certification’s installer certification schemes, once you’re a member, all you have to do is call 0345 030 5183 to speak with the insurance team for a no obligation quote on Stroma Insurance.. Our membership fee for Doors & Windows Competent Person Scheme (CPS) is £255 (+VAT) for the year and our online notification fee is £1.80 so there’s never been a better time to join us.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a reader enquiry service (simply fax back the form and include the code from this page). READER ENQUIRY NO: 0119/0035

Stroma Certification Limited. (part of the Stroma Group) is an introducer appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building 7th Floor, 55 Blysthwood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909. FP1252-2018. Exp. 12.12.2019.

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 11 11** 20

January 2019 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

THE OFFICIAL UK TRAINING PROVIDER OF WINDOW, DOOR AND CONSERVATORY PRODUCTS LAUNCHED Until now, there has been limited industryrecognised training providers for window, door and conservatory products. All that has changed with the launch of Pro-Fitter. The initiative is the brainchild of ProFitter’s Director, Lou Leka, who says: “Many certifications exist in our industry but none offer bespoke training that allow people to learn in a controlled environment and have their competency levels assessed. We are not another Competent Person Scheme. We are not a Vocational College. We teach hands on skills and ability and provide the lessons to give the ability and confidence to carry out specific work.” In short, he says: “Becoming a ProFitter separates you from your peers and competitors and gives homeowners and businesses confidence in you.” Pro-Fitter is a GQA-accredited and recognised training centre and a CITB recognised training organisation that is supported by some of the biggest names in the industry including Eurocell, Spectus, AluK, Würth Group, Synseal and Hurst Plastics. Plus, certain elements of the ProFitter Assessments fulfil NVQ requirements to enable direct progression onto NVQ courses. Lou says: “Become competent with Pro-Fitter and be assessed in competencies by progressing onto a full NVQ – simple!”

Fully Documented – Assessed – Approved 0119/0037

See our double page spread on page 42! On completion of a Pro-Fitter training course, an individual installer will be listed in both the Pro-Fitter and GQA directories and given a GQA certificate and a photo ID card so the grade they hold can be checked. In this way, homeowners get the peace of mind they need and individual installers can prove their expertise more easily. Lou says: “Up to 80% of our annual marketing spend will be directed at the homeowner, with the clear message of the benefits of choosing a Pro-Fitter registered installer. This will generate homeowner leads which will be filtered down to the ProFitter network, thus providing installation companies with value for their certification.” The growing skills gap is one of the biggest challenges the industry faces over the coming years. The launch of Pro-Fitter gives installation companies the solution they need to address the gap and gain a competitive advantage. Tel: 0800 002 9712 - www.profitter.org.uk READER ENQUIRY NO: 0119/0036

We are looking for installers like you!

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www.glassnews.co.uk | January 2019

CERTIFICATION

DOORS

APEER RELEASES NEW 30-MINUTE FIRE DOOR TO COMPOSITE RANGES Apeer has released its new bi-laterally tested Isolate3 fire door, combining independently tested FD30 certification with all the quality, versatility and specification that customers have come to expect from the manufacturer’s popular Traditional, Contemporary and Modo composite door ranges. Isolate3 orders are already being taken for early 2019 delivery with the range now fully integrated into Apeer’s Door Builder online resource, enabling installer customers to include the FD30 standard product as part of their own door offering. As well as providing the benefit of an FD30 spec range to its existing customers, Apeer is also promoting Isolate3 within the new-build and retrofit commercial sectors where quality, certified products that meet the sectors’ rigorous fire safety requirements are called for. The addition of Isolate3 is the second investment Apeer have recently made to further improve their door offering. Earlier this year, the company installed a second high-tech paint line at its County Antrim production unit to stay ahead of demand for its acclaimed composite door ranges. The line also increases efficiency by enabling different interior and exterior colours to be applied in half the time. Apeer designs and manufactures composite doors for its Traditional, Contemporary and ultra-modern Modo ranges as well as glassbonded residential, lift/slide patio doors as part of its radical Lumi and Lumi2 systems. As well as Isolate3, Apeer have recently added the new Silka smooth skin door range which is also available to order via the Apeer Door Builder facility. www.apeer.co.uk READER ENQUIRY NO: 0119/0039

The UK’s Leading Glass & Glazing Newspaper

SLIDING VERSION OF CRITTALL INNERVISION STEEL SCREENS LAUNCHED Creating a seamless transition between internal areas by opening or closing space is now possible with new single or double leaf sliding doors from Crittall’s range of InnerVision interior screens. The new doors offer wider opening areas than more intrusive hinged alternatives by virtue of their sliding design maximising use of inside room space, particularly where it may be limited. Offering the strength and ultra-slim profile which are the hallmark of the Crittall range of products the InnerVision range allows the sub-division of internal commercial or domestic spaces without interrupting the transmission of light or reducing valuable space.

In commercial applications screens and sliding doors can be used to create quiet spaces in busy offices, schools and colleges, or calm interiors in restaurants while hectic kitchens or bars are still in full view. Matching an existing décor presents no difficulty as the steel frames can be powder-coated to the customer’s choice of RAL or BS colours. A range of glazing options are available to provide privacy or reduced noise levels. The new sliding door features concealed top positioned running gear and a bottom guide for particularly large models. Fully compatible with other InnerVision products, the sliding door variant can be specified with a secure latch-able configuration. The doors are available with a wide range of handle styles and brass finishes. Each screen or door is created specifically to suit the application, panel shape or size, with single or double glazing using clear, decorative or obscure glass. www.crittall-windows.co.uk READER ENQUIRY NO: 0119/0040

ART DECO GLASS INSPIRATION FOR SOLIDOR At the same time as launching the new handmade Jo Downs Glass Collection, Solidor are also adding a new and exclusive Art Deco glass range that’s been inspired by the architectural influences of the early 20th Century.

conscious consumers looking for a unique new entrance door. There are four different glass designs in this new range, namely Fairmount, Paramount, Tate and Wiltern that are available in the Flint 4, Ludlow 2 and Beeston door designs from Solidor.

This new glass range will provide trade partners with a genuine point of differentiation, something that will also resonate with style

There is also a further glass design which is a combination of an Art Deco unit with Jo Downs handmade tiles fitted, called ‘Vogue’.

All of the new glass options and ranges can be viewed on the Door Designer and are also available through the online ordering portal of Solidor Cloud 2.0, which now offers order tracking. Gareth Busson, head of sales and marketing for Solidor Group commented: ‘At the same time as the launch of our Jo Downs Collection we’ve also introduced an Art Deco range of glass options which we have designed in house and, as a result, are Solidor exclusives. We continue to invest in new products that further set us apart and also in the way in which we promote the Solidor brand. He continued: ‘These new glass designs will inspire consumers and help generate better margins. They will also be on show at the FIT Show, so everyone can see the real point of differentiation and quality of these distinctive and exclusive glass units.’ For further information about the Art Deco range and exclusive Jo Downs Collection, call 01782 847300 or e-mail enquiries@ solidor.co.uk. You can also find out further information online at www.solidor.co.uk and can add to their following on Twitter @solidor. READER ENQUIRY NO: 0119/0041

January 2019 | www.glassnews.co.uk

THE FULL PACKAGE

0345 2000 816 | distinctiondoors.co.uk Tried, tested and trusted, the UKâ&#x20AC;&#x2122;s number 1 composite door supplier

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DOORS

ALUMINIUM FOCUS

MACHINERY

DECEUNINCK ADDS NEW FLUSH DOOR TO HERITAGE COLLECTION

NEW MACHINES FROM HAFFNER MURAT HELP SUPPORT BISON FRAMES PLANS FOR GROWTH

Building on the stunning success of its award-winning Heritage Flush Window, Deceuninck has launched an equally stunning new Flush Door to its Heritage Collection. The Flush Door has the only dedicated open-out flush door sash on the market, perfectly complementing the Heritage Flush Sash. The new Flush Door combines beautiful style with outstanding performance. It has been designed to replicate traditional timber and aluminium and comes in 26 colourways from stock. Deceuninck’s latest product is also #BestInClass for weather performance and energy efficiency, with Class 4 600 Pa Air Permeability, Class E1050 Pa Water Tightness (full frame) and Class A3 1200 Pa Wind Resistance. The doorset achieves an ‘A’ energy rating with U-Values as low as 1.0 W/m2K with triple glazing and 1.3 W/m2K with double glazing. The Flush Door also comes with dedicated PAS24-approved hardware and is Part M compliant for easy access. From a fabricator’s perspective the Flush Door is a welcomed addition. It uses the same platform as Deceuninck’s Heritage 2800 system and comes with dedicated assembly jigs and pre-formed sash corner gaskets for ease of fabrication. The Flush Door also has dedicated reinforcement to prevent the need for glass bonding, while dedicated sash and frame-positioning blocks improve performance and make it easier to transport. Deceuninck Managing Director Rob McGlennon says: “Following the astounding success of our Heritage Flush Window we’ve added another product to the Flush family. Our new Flush Door looks fantastic and is #BestInClass for performance. We’ve designed the door to look and perform the very best, which was made possible thanks to the bespoke PAS24 hardware. “The Flush Door suites with the Heritage Flush Window for a seamless, high-end look that enhances both traditional and contemporary homes. Like all products in our Heritage Collection it is available in 26 colourways from stock, which we’re extending to 30 colourways in 2019.” Find out more by calling 01249 816 969 or visiting www.deceuninck.com. Follow @DeceuninckUK.

WHY ‘ASK FOR ALI’?

HOMEOWNERS SHARE THEIR VIEWS! Following on from the positive feedback received from its network of trade fabricators and installers, leading aluminium fenestration systems manufacturer Senior Architectural Systems’ latest case study video features a glowing testimonial for its Ali FOLD aluminium from two very happy domestic customers! Ms Sexton and Mr Hillard from Leeds, West Yorkshire have joined the dozens of domestic customers up and down the country who have chosen to ‘ask for Ali’ and benefit from the practical and stylish addition of an Ali FOLD folding sliding aluminium door in their homes. As part of the couple’s renovation of their kitchen and living space, they appointed Alphamet Aluminium to undertake the installation of the new aluminium folding doors and were delighted with both the service and the product. The attractive appearance of the sleek aluminium doors was a major selling point, enhanced by the choice of colour finishes available via Senior’s in-house powder coating facility. The

customers were also thrilled with the way the Ali FOLD doors has transformed their home, bathing the interior with light and providing uninterrupted views of their garden that can be enjoyed both day and night. The practical advantages of the robust Ali FOLD aluminium door system were also praised by the couple who have been impressed by how easy it is to use and in particular, by the flexibility of opening one or multiple door leaves to provide the desired level of access. Ali FOLD’s exceptional thermal performance was highlighted as another important benefit, with the homeowners full of praise for how effective the doors are at retaining heat and contributing to a cosy interior. With a life expectancy in excess of 40 years, Senior’s Ali FOLD aluminium doors have been designed to be easy to fabricate, install and maintain and are available as a folding sliding bifold style as well as both single and double doors. To watch the video, visit Senior's website and get in touch via info@sasmail.co.uk or by calling 01709 772600.

Bison Frames have invested in a SC220/70 machining centre and an FC 526 two head end miller from Haffner Murat. Mark commented: “Haffner Murat have a great range of fabrication machines that offer high quality engineering. With our latest machinery requirements, we needed a bespoke solution which included an angled saw blade for the manufacture of our vertical sliding windows along with a screwdriving unit and special arrowhead cutting facility. The team from Haffner Murat delivered on all our requirements.” The SC220/70 machining centre takes automation to the next level and allows for variable angle cutting of the Vertical Slider profile. Automatic screwdriver units for reinforcing prior to cutting, arrow head and reverse butt cutting facility, 210mm cill cutting and Servo driven out feed gripper for improved speed and accuracy are just some of the key features of this specialist machine. The FC 526 two head end miller allows milling of two transoms in one single operation, improving output times and quality. The machine has an automatic feed facility with an automatic release of the moveable heads after milling and repositions at the same length for the second transom. Dave Thomas, Managing Director at Haffner Murat, concludes: “Bison Frames are a company that continue to expand and as such, needed the right machinery to support their continued growth. We were delighted to work with the team at Bison Frames to ensure our machines met their manufacturing needs, which included some modifications to cater for their bespoke requirements. Thanks to the strength of our technical engineering team, bespoke machine modifications is something we can offer to clients and we are delighted to have been able to provided Bison Frames with the machine solutions they required.”

Deceuninck has launched a new Flush Door to the Heritage Collection READER ENQUIRY NO: 0119/0043

Haffner Murat has just installed two pieces of fabrication machinery for leading trade fabricator Bison Frames Ltd, home to the Genesis Collection. Mark Tetley, Director of Bison Frames, said: “Our latest machinery investment allows us to continue to deliver our feature-rich quality products that our customers have come to expect from Bison Frames. The machines will also help us to maintain product excellence as demand for our Genesis Collection continues to grow.”

Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 0119/0044

READER ENQUIRY NO: 0119/0045

January 2019 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

I N N OVAT I O N Our innovative range of products ensures we can meet the demands of today’s market, from large commercial projects, new builds to

EXPERTISE

renovation and refurbishments.

With over 200 people based at our 350,000 sq. ft. HQ, we have the skills and scale to help you realise your vision and grow your business.

COLL ABOR ATION It’s what enables us to form rewarding partnerships with architects, main contractors, fabricators and installers throughout the UK and beyond.

SUPPORT We’ll work with you to develop and expand your knowledge and understanding of the aluminium marketplace, offering tailored

SERVICE

support and training no matter where you are on your journey.

Our project management team liaise closely with you to ensure success right from the design stages, while our technical teams and service engineers create and maintain exceptional solutions that ﬁt seamlessly into any project.

0119/0046

Whether you’re looking to enter the proﬁtable world of aluminium or already working on multi-million-pound commercial projects, with over 70 years global experience, you can trust us to work with you to deliver the ﬁnest tailored aluminium façade systems. For more information on how AluK can help you lead the way:

www.glassnews.co.uk | January 2019 aluk.co.uk | info.uk@aluk.com | 01291 639 739

Experts in Aluminium

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

BYSTRONIC GLASS INSTALLS TWO INNOVATIVE B’VARIO TPS® IG LINES AT NORTHEAST BUILDING PRODUCTS IN PHILADELPHIA In a fiercely competitive market, the high caliber standards of Bystronic glass are giving long standing customers a decidedly significant market advantage. With over 650 employees, Northeast Building Products, based in Philadelphia PA, USA, manufactures high quality, energy efficient windows, doors and ancillary products for the residential window and door market. Alan Levin, President of NBP, has partnered with Bystronic glass since 2009 when they invested in the cutting edge Sashlite™ technology, SashLine, to support the company’s diversification and growth strategy. After realizing substantial growth over the last 10 years, Northeast Building Products has recently invested in a new, 104,000 sq ft state of the art manufacturing facility. This $15 million dollar investment will allow Northeast Building Products to meet their near and long term growth strategies. The new facility will further expand their window manufacturing capabilities and IG production capability, all of which will be units produced with the TPS® spacer system on two Bystronic glass B’VARIO TPS® IG lines. The new investment will allow Northeast Building Products to be well positioned to support their customers production demands of up to 1.800 IG units per shift, while at the same time meeting the need to support the increasing demand for high performance windows now and beyond. TPS® or Thermo Plastic Spacer is the only true on demand, warm edge spacer system available on the market. As the original inventor of the TPS® IG manufacturing

process, Bystronic glass has optimized the manufacturing process over 25 years of extensive experience. The result is IG units with some of the best thermal performance, longevity and reliability, and consistent quality and aesthetics. Combined with the improved overall efficiency gains in the manufacturing process and overall reduction in waste and labor, the TPS® manufacturing process adds immediate value and cost reductions; ensuring the customers overall success.

HAFFNER MURAT’S

TEAM EXPANDS

Two Bystronic glass B’VARIO TPS® IG Lines face to face at Northeast Building Products in Philadelphia (USA) © Bystronic glass

GREATER SCOPE THROUGH LEANER MANUFACTURING TECHNIQUES

economy in North America as a whole has been extremely robust in all sectors for both commercial and residential construction markets, and this is driving demand to new record levels for glass related products.”

TPS® allows for leaner manufacturing with mixed spacer width production on the fly, integrated shapes and special formats, and the capability to run with or without data files for rectangles.

There is greater demand for higher performance products across key market sectors in America. This strong economy has required customers take a fresh look at how their key products are manufactured.

Scott Knisely, President Americas at Bystronic glass Inc. comments: “The

“There is now a very strong demand for solutions that incorporate innovative highperformance characteristics, like TPS®, as well as high levels of automation,” Scott Knisely continues.

“There is greater demand for higher performance products across key market sectors in America.”

Bystronic glass is the original inventor of the TPS® technology © Bystronic glass

Consequently being able to provide customers with the right solutions that will yield profit and fast ROI continues to be a priority for Bystronic glass. Alan Levin, President of Northeast Building Products, comments: “We have been impressed with the Bystronic glass brand for many years now, having originally installed two SashLines into our facility. Based on the performances achieved by that equipment, and the necessity to grow the operations, it was only natural to explore and invest in machinery that would guarantee to take this business forward and ensure the success of our customers. The Bystronic glass team is always so helpful and I would give them top marks in terms of training, installation and overall customer support.” Scott Knisely concludes: “TPS® is a pioneering IG manufacturing process and is consistent with the Bystronic glass ethos of providing customers with efficient tailormade solutions that will achieve optimum results. We look forward to continuing our strong partnership with Alan Levin and the incredible employees of Northeast Building Products for years to come and are honored that we are a key part of their growth and success.” www.bystronic-glass.com www.nbpwindows.com

Two Bystronic glass B’VARIO TPS® IG Lines face to face at Northeast Building Products in Philadelphia (USA) © Bystronic glass

TPS® is the only true on demand, warm edge spacer system available on the market © Bystronic glass

READER ENQUIRY NO: 0119/0047

Fabrication machinery expert Haffner Murat Ltd has announced it will have three new members of staff joining the company in early 2019. Dave Thomas, Managing Director of Haffner Murat, commented: “I’m delighted to be expanding the team to meet growing demand. It shows the importance of our machinery range to the window fabrication industry.” The appointments are for a regional manager and two engineers. It means Haffner Murat will enter 2019 with four salesmen, six engineers, two apprentice engineers, a service manager and a customer service administrator. Dave said: “Automation is a critical part of many fabrication businesses these days. Our team is big enough to be able to respond rapidly to new enquiries and deliver impeccable service standards to our maintenance contract customers. It gives people the peace of mind they need.” The new appointments mark the start of a big year for Haffner Murat. By June 2019, the company will have doubled the size of its Staffordshire headquarters to improve efficiency and offer a quicker turnaround to its growing customer base. The company is also extending its industry-leading machinery ranges. Haffner Murat are continuing to set the benchmark for the value automation is able to deliver. Haffner Murat has built its reputation on offering high quality, cost effective PVC-U and aluminium fabrication machinery. The team is also renowned for an exceptional level of understanding of the window industry and a commitment to supporting its customers to maximise the value of what automation has to offer. It’s a package that has seen the company go from strength to strength. And it’s something that’s evident in the expansion of both the headcount and the headquarters. Tel: 01785 222421 www.haffnermurat.com READER ENQUIRY NO: 0119/0048

January 2019 | www.glassnews.co.uk

0119/0049

Since 1991 our aim has been to outperform the competition by putting customer service centre stage. To this day, our motto continues to be â&#x20AC;&#x2DC;give customers what they want, when they want itâ&#x20AC;&#x2122;. Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out. Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart. So, when performance matters, ask for Ali.

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

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MACHINERY

The UK’s Leading Glass & Glazing Newspaper

HEGLA FURTHER STRENGTHENS CUSTOM GLASS’ LEADING MARKET POSITION Long-term efficiency combined with tailored solutions were key aspects to HEGLA being the preferred machinery brand for market leading glass processors, Custom Glass, when investing in advanced modern system solutions. An Optimax cutting table complete with a fully automated Rapidstore system was recently installed to ensure the company could work at full capacity. Laser technology was also required to simplify the manufacturing process and to optimise the cutting equipment, with Jotika software incorporated for shaped products in the range. During 2016 and early 2017 the company’s production capacity had been analysed, and with over 30 different glass types manufactured for the glass industry it was evident that bottlenecks were being created with substantial downtime restricting manufacturing time. With demand increasing for the Custom Glass range across both commercial and domestic sectors, it was essential that production methods were simplified. Operations Manager, Andy Vint was familiar with the HEGLA brand and that the team were customer focused, knowing they could provide the right solutions for the company’s output. After evaluating the glass machinery market HEGLA UK were invited to provide solutions that would increase productivity for the company that now produces on average 13,000 IG units per week. Initially CAD drawings were created after site visits to Custom Glass by Steve Goble and his team, which allowed the limited area in front of arrissing to be opened up. For Jeff Hooson it was clear that the HEGLA engineers were driven to provide the right equipment for the allocated space

“The installation of HEGLA’s Optimax and Rapidstore has really strengthened the entire production facility for Custom Glass, as the equipment provides many technical advantages that will yield a fast payback.” 28

on the factory floor, without the need to move any of the other equipment. Two cutting tables were removed from site and replaced with modern equipment from HEGLA. Since installation, the large glass selection now can be fed automatically from the Rapidstore to ensure that the cutting machine is continuously fed. Faster cutting also means that the toughener can be kept well fed. With approximately 19 shuttle positions and 5 bolt positions, more racks can be added to this modular installation should customer demand and product diversity require it.

PROGRESSIVE AND RELIABLE Custom Glass has achieved steady and consistent growth since 1982 when the company first opened its doors. Today, it is now firmly established as one of the UK’s leading manufacturers of domestic glass and toughened safety glass in the North West. With more than 40 years experience in the sector, Managing Director Jeff Hooson bought Custom Glass 10 years ago, recognising the potential the company had in the marketplace. Having a product portfolio that comprises various types of coated glasses senior management knew that investment in state-of-the-art equipment that would take the company forward was vital. This second phase of investment came after the installation of a fully automatic Bystronic glass Comfort’Line in 2016, which

was purchased to cope with a more diverse product portfolio for both the commercial and domestic markets. Larger batch sizes can now be cut more quickly and a broader product range can be delivered in a considerably shorter timescale. Consequently, the new HEGLA system has further automated production methods and increased efficiency to provide consistently high quality products. Based in Liverpool, Custom Glass has gone on to develop a range of quality engineered, specialist glazed products that meet and exceed current industry standards. Occupying a 68,000 sq.ft. manufacturing facility, the company is focused on customer satisfaction and develops products according to market demands and industry regulations. The company’s ability to manufacture the best quality I.G. units with soft coat glasses and warm edge spacer as well as gas filling capabilities ensures that the range is manufactured in the most reliable and effective way.

EXCELLENT RESULTS The HEGLA pedigree has already had a positive impact since installation with its speed and reliability having achieved excellent results. Consequently, the relationship with the HEGLA UK team is firmly established as a partnership rather than customer/supplier.

Jeff Hooson comments “It is vital with such a diverse product range that we get things right and to achieve this quickly. The Rapidstore ensures that we can store more specialist glass without downtime and this can be included without having to stop the production process. The CAD designs allowed the production department to visualise how we could incorporate the Optimax and Rapidstore systems into the factory without the need for huge disruption. Carefully planned adjustments enabled us to create internal efficiency across all production departments. The working partnership between HEGLA UK, Bystronic glass UK and Custom Glass provides us with clear advantages and we have never been let down by the engineering team since installing the equipment. In an industry that has faced some challenging times we feel morally obliged to be decent and honourable - our suppliers are part of that obligation, and we consider HEGLA an exceptionally reliable business partner.” For Paul Gibbs, Sales Manager HEGLA UK bringing together the best of both Bystronic glass and HEGLA brands at Custom Glass has created a shining example of technical superiority. He comments, “This installation can be considered the ‘Jewel in the Crown’ in terms of efficiency, output and forward thinking production capabilities for Custom.” With such a substantial increase in orders and the speed of production that is now achievable has meant that the national delivery run has now expanded considerably, which means a fleet expansion is imminent. 16 commercial vehicles that include Sprinter vans up to a 40ft. arctic lorry currently ensure that Custom Glass customers will receive what they need when they need it. Steve Goble, Managing Director, HEGLA UK Ltd, “The installation of HEGLA’s Optimax and Rapidstore has really strengthened the entire production facility for Custom Glass, as the equipment provides many technical advantages that will yield a fast payback. Working alongside customers ensures that any queries they may have are immediately resolved and as we tailor solutions to meet their individual needs, guarantees that we can help them continue to grow their business as and when they need.” READER ENQUIRY NO: 0119/0050

January 2019 | www.glassnews.co.uk

0119/0051

does your fabricator

go the extra mile?

Standard fabricators assemble products. At Bison we do things differently. We take the best products the systems houses have to offer, and we make them better. We develop. We enhance. We improve. The result is the Genesis Collection - a stunning collection of PAS24-compliant mechanically-jointed and Graf-welded windows and doors, manufactured with one thing in mind - to help you sell the difference.

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www.glassnews.co.uk | January 2019

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BisonFrames

Bison Frames (UK) Ltd

TRADE NEWS

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DISTINCTION DOORS CELEBRATE 20 YEARS

OF THE GRP COMPOSITE DOOR IN THE UK Attending a press day at Distinction Doors, Glass News’ Editor Chris Champion, sees how the company has developed in recent years, its investment in production and extraction facilities and how they are changing the business model to fit the demands of today’s market. It’s around 20 years since Drew Wright brought the Nan Ya GRP composite door into the UK and, in that time, millions of the doors have been fitted to homes in this country. In fact around 1.5 million doorsets are installed each year: a vast increase from the first appearance of the GRP composite door in 1999. In the early years, the GRP composite door was, essentially, a door used for the social housing market. It was a time of council contracts which developed into the Better Homes initiative and the Distinction business was based on direct containers going to the large fabricators and warehouse sales for other fabricators. It was recognised that the excellent insulation, toughness and relatively low cost provided by composite doors was ideal for these contracts in the social housing sector. With the model of bringing in containers of door blanks and delivering direct to a fabricator customer or supplying door blanks from the warehouse, it required few staff. A contingent of around eight people, based at Swinton, South Yorkshire, could handle the ever-growing business until in 2007, Distinction Doors, as it was known, took a stand at the Glassex Trade Show at the NEC. It was the first time the smaller fabricators and installers had the opportunity of seeing the Nan Ya door blank and Distinction Doors was overrun with enquiries. It was at this point that the social housing door took on a new life and became the quality door for refurbishment of the private home. Ironic that the door that had started life in the UK as the door fitted to council houses should become the highend choice for the homeowner! Perhaps it wasn’t that surprising. The door had been selected for social housing because of its looks, colours, strength, thermal efficiency and long life. The fit and forget nature married to the choice of standard colours

Distinction door-designer

of the Nan Ya door blank, increased volumes still further. Staffing levels needed to increase and, apart from warehouse staff, this included the technical side to support fabricators, often showing them how specific profiles could accommodate the composite door blank, how to glaze the door effectively and advising on hardware.

From Distinction Doors’ first year sales of £1.1 million in 2005, the company’s products now account for 25% of all entrance doors installed in British homes annually. and woodgrains, plus a wide range of glazing options through the various snap fit glazing cassettes, meant that the estates that were refurbished with the GRP door didn’t all look the same. There was variety and good looks such that the tenants were happy and so were the local authorities through both price and long warranties. The private homeowner could see the advantages of a composite door and this new sector opened up very quickly with even relatively small fabricators looking to install CNCs to size and rout the doors, fabricating them into a whole host of outer frames. While the model had not really changed through the ‘noughties’, the numbers of Nan Ya door blanks imported into the UK certainly had. The container and warehouse sales continued as social housing sales continued but now the sales to fabricators serving the private homes market was

The new glazing department

growing exponentially. The Swinton base of a couple of small industrial units was replaced with a move to a circa 86,000 sq ft unit at Tankersley at Junction 36 of the M1. Shortly after this move, the acquisition of the Evergreen business, another distributor

Gareth Williams, MD, Distinction Doors

Distinction Group CEO, Andrew Fowlds

Warehousing for 79,000 door blanks

Distinction could see that fabricating doorsets for the private home was growing quickly and that not all fabricators wanted to invest in CNCs and undertake prepping the blanks themselves and that there was a market for the prepped blank that was ready to be glazed and hung in an outerframe. It became a case of gauging what number of doorsets per week made it worthwhile for a fabricator to prep their own door blanks or would it be more economic to buy-in the prepped blank? As history has now shown, the buying-in of the prepped blank provided the best option for the small to medium fabricator and this became more obvious as colour became a requirement. The standard black, white, red, blue, green, mahogany and light oak finishes were not enough to satisfy the private home market and the demand for new colours opened up an even wider market. However, painting GRP doors required knowledge and expertise as well as significant investment in spray booths and drying rooms. Decorative glass, too, played its part in changing the market and Distinction were quick to recognise this and provide ranges of triple glazed decorative glass, not for insulation reasons as much as for having bevels and cames protected within the outer panes, making cleaning easier. And what of the composite door market now? Although growth overall is forecast most recently by Palmer to be modest at 0.9% (Palmer Market Research: The Market for Domestic Entrance Sets in Great Britain 2017) installed values are increasing by as much as 8% per annum. Standards have steadily improved in terms of product build quality and especially aesthetics across the board and sales growth remains positive. Distinction has responded to these market conditions to ensure the

January 2019 | www.glassnews.co.uk

TRADE NEWS

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CNC

Paint Plant

Extraction system

Beam Saw

company remains sector leader, recently completing an £850,000 first phase of infrastructure investment. This is designed to further drive the company’s capacity to handle the extraordinary growth in demand for Distinction’s prepped door products, as well as logistics for door blanks sold in volume.

From Distinction Doors’ first year sales of £1.1 million in 2005, the company’s products now account for 25% of all entrance doors installed in British homes annually.

infrastructure we are improving quality and increasing both our capacity overall and ability to cope with fluctuating demand.

With prepped doors now accounting for 40% of Distinction’s sales most of the budget has been spent on saws, CNCs, edgebanders, painting and related equipment and ancillaries in anticipation of further growth in demand and to create a margin to contain surges. Quality control has been significantly improved through the introduction of the latest production technology, with a significant reduction in waste. Offcuts and other materials are recycled where possible with other non-recyclable waste going to energy production. Production processes are managed using IT Systems installed by Business Micros.

nxt-gen door in Eclat Silk Grey

www.glassnews.co.uk | January 2019

“The company’s recent investment,” says Distinction Doors’ Managing Director, Gareth Williams, “should be seen as clear evidence of a commitment to growth, efficiency and innovation within the company, and to providing support for its customers in the short and longer term. He continued: “Despite the unknown pressures that Brexit will inevitably bring, we must look past this period and assume that British homeowners will, in the longer term, continue their enthusiasm for improving their homes and that private and public sector housebuilders and landlords will continue to invest in composite doors for their properties. The difficulties of Brexit prevent any meaningful forecasts for growth in the short term but by investing in our

“Our relationship with our suppliers continues to be excellent and they are working closely with us to introduce some exciting new products as well as to continuously improve the quality of existing favourites. Our overarching commitment continues to be our customers however, and in turn their customers. For them and with them, we will continue to improve, to innovate and to lead in the market. As the market leader we are mindful of our responsibilities.” Distinction Doors has always been innovative. From bringing the composite door to this country and introducing it to the social housing market, to showing it to fabricators through Glassex 2007 that a market also existed with the private homeowner. From developing snap fit glazing cassettes and providing decorative

glass to their customers to offering any colour, inside and out and now a glazing service. The production facilities and investment are impressive, and the company has moved with the times with state-of-theart IT systems aiding the service they offer their customers. It is a success story; and a continuing one. It will be interesting to see what innovations the company will bring to the composite door market in the future. The new production facilities allow Distinction to concentrate on providing added value to the door blank and they are now prepping around 1,700 door blanks per week and their glazing service is also growing. Glazing is always an issue for a fabricator. Getting it wrong can mean travelling miles for remedial work so taking glazed blanks from Distinction with Distinction taking responsibility for the glazing makes a lot of sense. Currently glazing around 80 doors per day, this number is bound to increase dramatically. With these value add services and 79,000 door blanks in stock at any time, Distinction is well placed to continue servicing those requiring ex warehouse stock as well as prepped customers and it is not unreasonable to think that they will produce around 100,000 prepped door blanks for the trade in 2019. From a £1.1m turnover in their first year to £41m turnover in 2018 shows just how far the company has come, and just how far it could go in the future. READER ENQUIRY NO: 0119/0052

nxt-gen Classical New door Anthracite Grey

TRADE NEWS

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INCREASING PROFIT WITH ADDED EXTRAS Installation in the construction marketplace can be a cutthroat business, and it takes more than having the lowest price on the market to win bids. Installers constantly face the challenge of trying to maintain, or even increase their profits without raising prices - because being competitive while still offering highquality products and services is the name of the game. One word: cross-sell. Standing out against the competition requires some ingenuity, and offering a wider service and product range is the perfect way to do it. Renowned for its innovation in the fenestration industry and cutting-edge product lines, including window, bi-fold doors, roofline, conservatory and lantern roofs, leading PVCu systems company Liniar also offers easy to install decking kits to window customers throughout the UK. Ideal for a property owner who's already replacing their windows with the Liniar range, adding on a new deck extends their living space into the garden and includes a one-stop shop for their warranty, unrivalled support and the peace of mind that their products come from a wellestablished, award-winning manufacturer. Designed with installers in mind, Liniar's bespoke decking kits arrive with everything required to finish a project.

“With pre-fabricated steps, woodgrain-effect deck boards in five colours and even matching gates, installers have everything they need to deliver a job that will wow the customer and have others picking up the phone to get the same at their property.”

Each kit is made-to-order, leaving no waste or remaining components for installers to deal with or store until another job requiring the same colour comes along. Liniar's bespoke decking kits are pre-cut to size, removing the issue of having to cut down materials on site. This saves time for installers, reduces site noise and makes the disruption to homeowners as short as possible.

Liniar decking kits offer the added advantages of a galvanised steel sub-frame. While most PVCu decking systems use timber sub-frames, Liniar's method removes the risk of fire, as well as preventing rot in damp conditions. Paired with Liniar's unique balustrade system, it's incredibly easy to match a decking system to the rest of Liniar's windows, doors and conservatories –balustrades are offered in a wide variety of colours and foiled finishes from stock. In 2019, Liniar's launching PVCu decking with a composite wood coating. This unique coating, already available on PVCu log piling, combines the aesthetics of timber decking with a maintenance-free solution – perfect for time-poor homeowners. The range continues to develop in true Liniar style, so keep your eyes out for more announcements in the future! With pre-fabricated steps, woodgrain-effect deck boards in five colours and even matching gates, installers have everything they need to deliver a job that will wow the customer and have others picking up the phone to get the same at their property. Linar’s PVCu decking kits are a brilliant way to offer customers something different, and to enable installers to go above and beyond on a job. British-made, all of Liniar’s decking kits are manufactured right in the heart of the East Midlands at its Derbyshire facility, by a team with over 500 years’ industry experience. For more information on how you can offer more to customers with Liniar systems, visit the website www.liniar.co.uk today.

READER ENQUIRY NO: 0119/0053

January 2019 | www.glassnews.co.uk

0119/0054

LOOKING FOR THE RIGHT SUPPLIER FOR

CONSERVATORY ROOFS? Connaught have been fabricating the Ultraframe System for over 18 years.

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Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

15/01/2018 18:55

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ISO-CHEMIE’S WINFRAMER

ACHIEVES 30 MINUTE FIRE RATING

In this latest column exclusive to Glass News, one of the UK’s leading partners to the trade, Bison Frames’ Director Martyn Haworth, discusses the value of the Genesis brand in the installation arena.

BECAUSE YOUR REPUTATION IS EVERYTHING Local installers build their businesses on reputation. Their name is their brand. If you are an installer and a lot of your new business comes from referrals and recommendations, your reputation is your most valuable asset – sustain it with the substance you have used to build it. One thing to bear in mind, especially when you’re feeling the pressure from the competition is to make sure your products are in demand. As the market shifts and consumer expectations grow it is vitally important to have the right products in your portfolio. You only have to glance at the market data to see that consumer trends are shifting. Market commentators report that 70% of the installations are ‘replacement of the replacements’ and as such, consumers are looking for something different this time around. As a result, your business needs to provide something different to help keep your offer relevant and appealing to the consumer. With our Genesis Collection you have a premium range of products that allow you to set yourself apart from the competition and offer the feature-rich products today’s consumers desire. The collection started with the Genesis Vertical Slider. Its mission was to disprove the myth that PVC-U and Conservation Areas don’t go together and it has more than succeeded in that ambition. With its stunningly authentic detailing and traditional jointed construction the Genesis VS is a genuine alternative to the timber sliding sash.

Fast forward six years and the Genesis Collection comprises of a range of select products including PVC-U Vertical Sliders, Flush Casements, Patio and Bifolding doors. Also available in the Collection is the Warmcore range of products for installers looking to support the growing trend for aluminium products. Our Warmcore Windows, Bifold and Patio Doors raise the bar in product design and their feature-rich benefits are popular with consumers. Add in the Stratus Lantern Roof from the Genesis Collection and you have a range of highend value-added products that will deliver the difference your business needs. We work with our installing customers to ensure they have access to the best products on the market today. All our customers benefit from the attention to detail we put into each window and door we make, as well as marketing support that reflects the aspirational nature of our product range. However, our Genesis Installer Network receives additional support by way of dedicated local marketing designeåd to generate retail enquiries, showroom samples and point of sale materials. Homeowners are becoming more discerning when researching new windows and doors available and they expect quality, feature-rich products with second to none service. If installers can build their brand on these attributes, their reputation will be instrumental to their next sale. As a high quality manufacturer, Bison partners with quality focused installers to offer peace of mind and service that the homeowner will appreciate.

READER ENQUIRY NO: 0119/0055

Email me on martyn@bisonframes.co.uk or call 0800 138 3838. Find out more about Bison Frames here www.bisonframes.co.uk. 34

ISO CHEMIE’s ISO-TOP WINFRAMER thermal insulating and load bearing bracket system for the rapid installation of windows has been fire rated to E30. The award confirms ISO-TOP WINFRAMER can protect the entire window area from fire for a minimum of 30 minutes, guaranteeing the retention of structural integrity, as well as supporting at least 200kg/m and providing an air-tight cavity support. Thirty minutes is considered enough time for people to safely escape a property in the event of a fire and help to delay the spread to adjoining rooms and buildings, keeping any damage to a minimum. WINFRAMER, which already has Passivhaus certified status, is a structurally solid, prefabricated installation frame, manufactured to accommodate cavities up to 250mm. This allows windows to be supported independently from the face of the wall regardless of any external cladding being in place. Product can be quickly cut to length on site and secured in position using a single component adhesive and, if necessary, fixing screws. This allows

“Product can be quickly cut to length on site and secured in position using a single component adhesive.”

ISO-CHEMIE’S Winframer window system now has a 30-minute fire rating

“E30 fire rating, together with Passivhaus certification, enables Winframer to be specified for applications where both energy rating and safety are crucial factors – an ideal future design solution.” installers to fit windows into the insulation area between the inner and outer walls easily, avoiding the need to use metal brackets that cause nonrepeating thermal bridging and give extensive problems when the windows need replacing. Andy Swift, national sales manager for ISOCHEMIE, said: “E30 fire rating, together with Passivhaus certification, enables Winframer to be specified for applications where both energy rating and safety are crucial factors – an ideal future design solution. “Widely used in Europe, we are seeing growing interest among UK specifiers in Winframer to provide a solution to the current flawed method of installing windows to walls using metal brackets, creating a thermal bridge and probable route for fire to escape.” The composite brackets can bear heavy windows loads, including Bi-fold doors, to provide a reliable, strong and high-performance support frame. Installation

is quick with windows attached directly and secured mechanically using either standard fixing screws or fixing lugs in the usual manner. A hinged insulation core combines with the composite wood structural bracket to become an integral part of the overall wall structure, providing compliance with window energy saving regulations (EnEV) and the RAL quality assurance association. ISO-TOP WINFRAMER can be used with a range of ISO-CHEMIE foam tape sealant systems to provide effective and high-performance window sealing. These include ISO-BLOCO One, ISO-BLOCO One Control, ISO-BLOCO 300 and 600, the ISOCONNECT Vario range of self-adhesive foils and fleeces, and ISO-TOP Flex Adhesive WF for bonding and sealing to masonry and joint/corner sealing Tel: 01207 566874 www.iso-chemie.co.uk READER ENQUIRY NO: 0119/0056

January 2019 | www.glassnews.co.uk

The biggest UK event for the Glass, Glazing and Installation Industries

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Don’t miss out! Register today at https://fitshow-visitor.reg.buzz/GN1

THE ULTIMATE SHOWCASE FROM INDUSTRY LEADING BRANDS

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WHERE EVERYONE

connects

TRADE NEWS

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PATIOMASTER EAST MIDLANDS SEES STRONG DEMAND FOR TRIPLE-TRACK PATIO DOORS

TOUGHENER INVESTMENT QUADRUPLES LUMI CAPACITY FOR APEER

PatioMaster East Midlands opened in June 2018 and has seen strong sales for Triple-track patio doors right from the start. Neil Dattani, Director of the East Midlands branch, says: “The trend for wide expanse patio doors has never been stronger. We’re seeing a constant demand for Tripletrack as more installers are seeing the benefits that the product can offer customers wanting the large glass expanse that these doors deliver.”

Apeer has announced its second major investment in as many months, unveiling a new £750,000 toughening line to stay ahead of ‘exponential’ growth of its radical Lumi and Lumi2 windows and doors.

As Neil says, Tripletrack patio doors from PatioMaster deliver the open-house look that’s ontrend at the moment. They have either two or four sliding sashes that stack neatly behind each other. With a maximum opening of up to six metres, Tripletrack patio doors offer up

to 25% more open space than a conventional patio door and an improved glass to frame ratio when compared to a similar sized door because the panes can be up to 1,500mm wide. And unlike bi-fold doors they don’t encroach on space inside or outside of the property too. The PVC-U construction and the choice of 28 colours and finishes, including grained and flat textures, plus the choice of white, gold, brass, chrome, black or silver handles mean the doors sit comfortably in more UK homes.

Triple-track doors are designed to make installers’ lives easier too. There is a full range of ancillary products including cills, add-ons and couplers, posts and extension profiles for straightforward installation. There is also a mechanically jointed version for hard to access locations.

The practicalities are impressive too. Thermal efficiency and security are exceptional. The doors open and close with a smooth single motion and there are fewer moving parts so they offer superb reliability.

Tel: 0808 178 3370 www.patiomaster.co.uk

PatioMaster East Midlands is one of the newest members of the PatioMaster network. Installers will find that the East Midlands team are friendly and committed to high standards.

READER ENQUIRY NO: 0119/0058

Demand for the Lumi range has trebled in the last year alone and the introduction of the retrofitfriendly Lumi2 system has boosted that growth even further, says the company. The commissioning of the bigger second line covers that and more by quadrupling output but also responds to architects’ demands for ever larger expanses of glass. The new Northglass AGseries Forced Convection furnace from Lambert GT Services can not only handle glass up to 5m X

2.8m but is also highly energy-efficient and gives an improved surface finish to the glass with less ‘roller wave’. Apeer R&D Manager Robert Foster said: “The biggest single pane for any Lumi window we’ve made so far has been 3m X 2m but the clean, contemporary lines of the system mean that architects are constantly looking to use it in bigger and bigger expanses. The new line means we can go on meeting their requirements as well as taking much more future growth in our stride for a long time to come. And while we don’t expect many oversize panes with the retrofit nature of Lumi2, the improved surface will bring real benefits here too.”

The latest investment comes less than three months after the company installed a second high-tech paint line at its County Antrim production unit to stay ahead of demand for its acclaimed composite door ranges. Lumi has continued to grow at a pace since it burst onto the market at the Grand Designs exhibition in 2015. Since then, the radical window system has been joined by a door and lift/slide patio door systems, then earlier this year by the retrofit-friendly, 70mm double-glazed Lumi2. www.apeer.co.uk READER ENQUIRY NO: 0119/0059

BUILDERS MERCHANT BUILDING INDEX

BEST SALES MONTH DESPITE PREDICTIONS OF A TIGHTER MARKET Builders’ merchants’ October sales were the highest of any month since the start of BMBI data in July 2014, helped by October having 22 trading days (most months have 20-22 trading days). Six categories notched up record monthly sales, four of which also had their highest average daily sales (which takes account of the number of trading days).

YEAR ON YEAR Total Builders Merchant value sales were up 6.8% in October compared with October 2017. Timber & Joinery Products (+10.3%) did best, with record sales, and all but one category sold more. Although growing more slowly, Heavy Building Materials (+5.3%), Tools (+3.4%) and Ironmongery (+2.3%) also had their best-ever months.

MONTH ON MONTH Overall October sales were 11.4% higher than September, helped by two additional

trading days. Plumbing Heating & Electrical (+17.2%), Workwear & Safetywear (14.9%) and Heavy Building Materials (12.4%) were among eight categories that did better and all categories sold more.

Average sales a day for October were 1.3% higher than September. Ten of the twelve categories sold more but seasonal category Landscaping (-6.7%) was one of only two that sold less.

OTHER PERIODS The ten months January to October 2018 were 4.3% ahead of the same period in 2017. Plumbing Heating & Electrical was strongest (+8.3%) with Timber & Joinery Products (+7.6%) close behind. The rolling 12 months November 2017 to October 2018 were 4.3% above the same 12 months a year earlier, with one less trading day. Plumbing Heating & Electrical (+7.9%) was strongest. Average sales a day in the period were 4.7% higher.

INDEX October’s BMBI index was 131.8, with one additional trading day. Plumbing Heating & Electrical was top (141.1). The average sales a day index for October was 124.3. For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk. READER ENQUIRY NO:0119/0060

January 2019 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BIG BUZZ FOR PIGS BADGES AT BIRMINGHAM BAR Pigs might not be able to fly, but PiGs badges were certainly a soaring success at the Birmingham get-together in November, with a record number of attendees clamouring for their very own sty-lish pin. Organisers of the industry’s premier networking event decided to go the whole hog and commissioned the limited-edition metal pin badges to hand out at the Pitcher & Piano – and they went down a storm. The badges, sporting the familiar PiGs logo, proved incredibly popular, with people rushing hand over (ham)fist to get their trotters on one. “We decided to open the piggy bank and offer a token of our appreciation to everyone who attended the final PiGs event of the year,” said organiser Sarah Ball from Balls2 Marketing.

“The badges look really nice so we fully expected them to be popular, but even we were sow-prised by the reaction to them. Everybody wanted their very own little badge and you could see them everywhere you looked on the night.

Regalead, Selecta Systems, Senior Architectural Systems, Supalite, Stuga, Synseal, VEKA, Vertik-al, Vision Magazine, Thermoseal Group, Titon, Total Hardware, Ultraframe, Whizzle, Window Ware, Yale, Unique Window Systems.

“Birmingham PiGs is always very well attended, but this year even more so. The bar was bursting at the seams and it was great to see so many familiar industry faces, as well as plenty of new ones. It was a great way to bring another successful year of PiGs events to a close.”

If you were unable to attend Birmingham PiGs, the badges will be available at next year’s events – while stocks last. Put the dates in your diary:

Sponsorship is vital for the success of PiGs. Every penny is put behind the bar and used to get the party started. A huge thanks to: All Glass Facades, APS Aluminium & Plastic Systems, Avantis International, Build Show, DGCOS, Double Glazing Blogger, DW3, Edgetech, Emplas, ERA Security, Extrudaseal, Fenster, Georgian Bar Company, Glass and Glazing Products, Glass and Glazing Federation, Glazpart, Ikon Aluminium, Improveasy, Independent Network, Kawneer, Kömmerling, Korniche, MBA Associates, Morley Glass, Quickslide,

• September 5 - Saint Judes, Glasgow

• March 7 - Castlefield Rooms, Manchester • June 20 - The Warwick, London • November 7 - Pitcher & Piano, Birmingham If you can’t wait that long to get your very own PiGs badge, or would like to know more about becoming a sponsor, contact Sarah on sarah@balls2marketing.com or call 07540 049655. And don’t forget to like the Facebook page, follow PiGs on Twitter and join the LinkedIn group to get the latest updates.

January 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

www.glassnews.co.uk | January 2019

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

READER ENQUIRY NO: 0119/0062

January 2019 | www.glassnews.co.uk

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SAVEHEAT GROUP, A LEADINGINDUSTRY INDUSTRY SUPPLIER SAVEHEAT GROUP, A LEADING SUPPLIER The Saveheat Group supplies and Each company is driven to deliver superior The Saveheat Groupwindow supplies and manufactures and door products in all materials: Aluminium, Glass, PVCu and manufactures window and door products in Timber.Aluminium, Glass, PVCu and all materials: Timber.We handle projects of any size throughout the UK and have an working portfolio We handle projects ofimpressive any size throughout the of completed projects within many sectors. UK and have an impressive working portfolio of Based in the central belt of Scotland, Saveheat completed projects within many sectors. Group continually invests in product Based in the central ensuring belt of Scotland, development its place atSaveheat the forefront Group continually invests in product of the industry and building on an already development ensuring its place at the forefront strong reputation. of the industry and building on an already Employing over 150 highly trained staff over 4 locations means the group brings considerable strong reputation. benefits its highly customers. Employing overto 150 trained staff over 4 locations means the group brings considerable benefits to its customers.

Each company driven to deliver superior quality, serviceisand products. Our comprehensive offers a design & quality, service andrange products.

function to suit any application. Whether its& Our comprehensive range offers a design refurbishment new-build, low level or function to suit or any application. Whether its high-rise, modern or classical, we can provide refurbishment or new-build, low level or products to meet your exact requirements. high-rise, modern or classical, we can provide The Saveheat Group offers a full range of products to meet your exact requirements. Commercial and Residential products and can The Saveheat a full range of work with anyGroup size ofoffers business, architects, Residential products and can Commercial and specifiers and private individuals. work any sizeteam of business, Ourwith experienced are happyarchitects, to work hand in specifiers private individuals. hand andand provide all the technical specifications forexperienced our products team to ensure smooth running ofin Our are the happy to work hand any and project. hand provide all the technical specifications for our products to ensure the smooth running of any project.

Email: sales@blairsasl.co.uk

Email: sales@blairswindows.co.uk

Email: sales@merlinnetwork.co.uk

Email: sales@saveheatglass.co.uk

Tel: 0141 648 0583

Tel: 01475 721 256

Tel: 01383 821 182

Tel: 0141 810 5010

Email: sales@blairsasl.co.uk T: 01475 601960 Tel: 0141 648 0583

Saveheat GroupEmail: (Headsales@merlinnetwork.co.uk Office) Email: sales@blairswindows.co.uk 9 Baker Street, Greenock, Scotland, PA15 4TU Tel: 01475 721 256 Tel: 01383 821 182

Email: sales@saveheatglass.co.uk sales@saveheatgroup.co.uk Tel: 0141 810 5010

Saveheat Group (Head Office) T: 01475 601960

9 Baker Street, Greenock, Scotland, PA15 4TU

sales@saveheatgroup.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

0119/0064

NO OTHER FABRICATOR IS OFFERING THIS! BENEFITS TO HOMEOWNERS ✔ There is no cost passed to your customers for the extended warranties and consumer protection – this is all provided free of charge.

BENEFITS TO INSTALLERS ✔ Pearl Window Systems bridge the gap between fabricator and installer with this full support installer scheme, right from your installation to the end-user.

✔ CORGI Fenestration is a trusted brand, giving customers even more confidence when buying your products and service.

✔ No insurance companies involved, all guarantees, warranties and mediation are dealt with through one portal.

✔ Your homeowner receives full consumer protection, all of which is detailed in their Homeowners Booklet.

✔ Customers use the CORGI Fenestration Rating Scheme, which is a TripAdisor style rating system, giving them the confidence to buy.

✔ You can use our scheme for notification and self certification.

✔ Customers expect and receive a service second to none, with a full complaints procedure in place, if ever required.

✔ When customers see your Skills Card, they can be confident in your ability to carry out the work required.

✔ Register your installation just once, we do the rest. No paperwork, no hassle. ✔ By taking advantage of our extended warranties on all products including hardware, frames and glazing – you will enjoy a more structured approach to Remedials in the future. ✔ This is a fully approved installer scheme, like no other, approved by CORGI Fenestration – a trusted brand.

✔ Customers are invited to use the CORGI Fenestration ‘Rate Your Installation’ service, building trust between you and your customer. ✔ With your Skills Card, you can show customers you are trained to the very highest of standards. ✔ Maintenance’ procedures are documented for your customers, giving 100% understanding of their new products and peace of mind for the future. ✔ Cost per installation registration / address is just £15! ✔ The fee includes so much more than other schemes provide and is also priced less than many other schemes.

ARE YOU AN INSTALLER IN THIS REGION?

WANT TO KNOW HOW WE CAN HELP YOUR BUSINESS? Our CORGI Fenestration approved Installer Scheme is one of a kind and not to be missed.

January 2019 | www.glassnews.co.uk

TRADE NEWS Fully Documented – Assessed – Approved The UK’s Leading Glass & Glazing Newspaper

See us on Stand M26

INSTALLERS! You can now self-certify your installations with a CORGI Fenestration Company! No more IBG and Fenestration Registrations!

Pearl Window Systems offer the 1st Installer Scheme approved by CORGI Fenestration.

0800 014 2769

sales@pearlwindows.co.uk www.pearlwindows.co.uk A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms and conditions together with adhering to the maintenance guidelines apply at all times, please see www.glassnews.co.uk January 2019 your operation and maintenance| guide for more information).

ROOF EXPERT

The UK’s Leading Glass & Glazing Newspaper

MAKE CONSERVATORY ROOF

REPLACEMENT EASY WITH MODPLAN Retro-fitting solid conservatory roofs is a booming market, helping homeowners create the year-round rooms they want and providing an upsell opportunity for installers. But unless you have the right products in your portfolio, the work is not always as easy as it seems. Justin Williams, International Sales and Marketing Director at trade fabricator Modplan, explains: “Many replacement roofs are heavier than the originals so structural calculations and appropriate structural reinforcement is needed to ensure the conservatory is able to hold the additional weight. It makes replacing a conservatory roof a complex, potentially tricky job. However, Modplan has the solution.” As the first company to offer LEKA roof options, Modplan spotted the gap in the market for a replacement conservatory roof that delivers impressive thermal efficiency benefits without additional weight. The LEKA Warm Roof and the LEKA Orangery Roof typically weigh within 30-40kg of a

traditional glass conservatory roof, so in most cases existing conservatory frames are able to take the weight of the new LEKA roofing system without needing additional reinforcement. As Justin says: “It means retro-fitting conservatory rooves becomes a much simpler task.” The task is made even easier by the intelligent design of LEKA products. LEKA roof products are jhai-approved, all materials are supplied pre-cut to exact specifications and there are fewer elements to install than on a traditional solid conservatory replacement roof. In fact, onsite installations typically only take between one and three days, including removing the old roof. The LEKA Warm Roof and the LEKA Orangery Roof deliver U values of just 0.15 W/m²K so they create the year-round rooms homeowners are looking for. Plus the GRP construction means they do not suffer from wood worm, moisture absorption or thermal bridging in the way alternative solutions do. Modplan manufactures LEKA roofs in its state-of-the-art Newport headquarters, which means it can guarantee quality and reliability. Customers also benefit from Modplan’s famed customer service and support, which is designed to add value and make a positive difference. Justin concludes: “If you’re keen to make the most of the conservatory roof replacement market but have always wondered if it isn’t more trouble than it’s worth, take a look at LEKA roofs from Modplan.” Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY NO: 0119/0065

OUT WITH THE OLD... IN WITH THE BOLD! Elevate, the new lantern roof from industryleading systems company Liniar is already raising the bar – and looks good doing it. As soon as one of Liniar's long-time lovers of the system company’s suite of windows, bi-fold doors and roofs saw the Elevate ad on Facebook; he knew it was time to upgrade his two existing Liniar PVCu roofs. When we asked him what prompted him to update his double lantern roofs, he explained: "It wasn't that there was anything wrong with my current lantern roofs. They still looked as beautiful as the day they were installed several years ago, but when I saw the Elevate lantern roof it was just so much more modern and I knew it would add an element of sophistication to the rooms they sit over. I loved the expanses of glass and slimmer sightlines offered on the updated Liniar lantern roof. “Since the installation, my family has noticed a difference in how much more light is let in by Elevate. When I was ordering my lantern roofs, I could have gone with the transom free option, but I like the traditional look - and the added transoms

don't impact the amount of light coming in because they're so slimline." When the day of installation came, the team arrived at the homeowner's residence, where weather included 60mph winds and driving rain - it wasn't the best weather to be working outside in, but because Elevate can be installed in minutes, the team didn’t need to wait until they had the perfect weather. "The longest part of the installation was getting the old lanterns down," commented the homeowner. "We have rubber matting on our flat roof, which the silicon from the previous lantern bases had fused to. After the team had removed our previous lanterns, the new ones were up in a flash. There was barely any time for the rain to come through the roof!"

In a real-time situation, the Elevate roof goes up in under 30 minutes and comes with everything installers need to get the job done. There's no cutting required, as each kit is made to order and measured to fit your job. For this homeowner, Liniar supplied an Elevate roof in cream to match his existing Liniar PVCu windows. The Elevate lantern roof can be foiled in many different colour combinations to suit your property. For more information on the Elevate Lantern roof, visit the Liniar website: http://www.liniar.co.uk/ conservatories/elevate/ To see Elevate installed in under 30 minutes, watch the video: http://bit.ly/ SpeedyElevateRoof

READER ENQUIRY NO: 0119/0066

TUFFX EXPANDS ROOFLIGHT RANGE WITH WALK-ON OFFERING Toughened glass specialist, TuffX, has expanded its rooflight range, with the addition of a new aluminium framed walk-on version that offers homeowners a stylish and innovative solution to dark basements or roof terrace areas by allowing natural light to flow into the rooms below. Developed in-house by TuffX, a market leader in specialist safety glass, the walk-on rooflight features toughened, laminated glass, a thermally broken powder coated aluminium frame with a sleek, black decorative border and can be supplied as a complete finished unit, ready to be dropped into place and secured. Manufactured in 6mm double glazed glass, the TuffX walk-on rooflight is suitable for both internal and external installations and features warm edge spacer bar and Argon filled units that combine to offer ‘U’ values as low as 1.2 w/m2. The product is supplied

fully glazed and is available in clear, privacy and anti-slip glass. TuffX Managing Director, Graham Price, commented: “Premium products – especially those manufactured in aluminium – are more popular than ever,

so we’ve worked hard to design a walk-on rooflight that is an attractive proposition for homeowners who are looking for an elegant and highly effective addition to their property. And while some aluminium products can be fiddly and time consuming

to fit, which can be a pain for installers, we were determined to ensure that our walk-on rooflight was an easy sell to our customers as well. “As such, we’re offering the walk-on rooflight to installers as a simple, easy-tofit product that can be delivered directly to site, anywhere in the UK. As with other products in our range, our state-of-the-art facility gives us the flexibility to produce our new walk-on rooflight in bespoke sizes and at no additional cost to our customers.” The aluminium framed walk-on rooflight is available now to trade customers on a three to four-day lead time on standard sizes and can be delivered nationwide from TuffX’s Merseyside facility. www.tuffxglass.co.uk READER ENQUIRY NO: 0119/0067

January 2019 | www.glassnews.co.uk

0119/0068

EASY TO SELL! EASY TO INSTALL! Make more profit, the easy way! Become a member of Team Guardian today!

This product is both easy to sell and install. Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits Full marketing support package available

This product is in demand!

We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full technical support and in house training Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

Find out exactly how we can help! Call either Ritchie, David or Debbie on:

01709 710100 Talk to Connaught - we do more so you do less! T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

www.connaughtroofs.com

Registration No. RD320

0206 - JAN18 - CONNAUGHT ADVERT_GUARDIAN_V2.indd 1

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain which will give you an excellent sales advantage and extra peace of mind for your customers.

Visit our dedicated Guardian™ website for more info www.guardianconservatoryroofuk.co.uk

Local Authority Building Standards Scotland

15/01/2018 18:56

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SINIDEX STEPS UP A GEAR WITH PAS24 ACCREDITATION

EXCEL DOOR SUPPLIES’ PARTNERSHIP WITH ERA – PARTNERSHIP AIDS GROWTH FOR COMPOSITE DOORS COMPANY Excel Door Supplies, the Yorkshire-based supplier of composite doors, has reported solid business growth throughout its seven years of trading. With recent investment to the tune of £100,000 in new CNC router equipment, the company is also planning to open a distribution depot in the Midlands. Working in close partnership with ERA, the security expert, Excel Door Supplies says it has built up a loyal customer base over the past seven years with installers and homeowners throughout Yorkshire. Utilising ERA’s comprehensive range of door and window security, including the new SureFire multi-point lock and the Invincible Cylinder, Door Handles and Hinges, Excel supplies bespoke composite doors to complement any property style.

Steven Panesar, Managing Director of Excel Door Supplies says: “It is very valuable when a supplier’s commitment to service matches ours. The team at ERA goes above and beyond the call of duty to provide a great personal and technical service to us. I would go so far as to say that part of the reason for the success of the company is down to our close partnership with ERA. “A good example of this is the way the ERA team of designers and technicians walked us through using the new SureFire lock when it was introduced. In addition, we’re now known throughout Yorkshire as the company specialising in the Invincible Cylinder, which is highly regarded for its strength and solidity. “Our customers understand the importance of having hardware that’s truly suited in order to create a properly co-ordinated look, and that’s something we can really rely on with ERA. We’re looking forward to the next twelve months, and are keeping a close eye on new product developments from our partner.” For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com. For more information on Excel Door Supplies visit www.excelcompositedoors.co.uk.

READER ENQUIRY NO: 0119/0069

Sinidex lock

Caldwell’s state-of-the-art Sinidex lock is now available with PAS24-accreditation on Liniar profiles, Eurocell’s Logic, Modus and Modus Flush systems, Deceuninck’s 2500 and 2800 systems and Kommerling Gold. Exclusively available in England through respected hardware distributor Window Ware, the cutting-edge Sinidex system can now add industry-leading security credentials to its long list of features and benefits. The product boasts a whole host of fabricator-friendly features, including intelligent floating mushroom technology that offers robust performance and excellent tolerance, even with sash drops of up to 6.5mm, while ensuring the window always locates. It also provides time-saving routing prep, the same as is found on a standard espagnolette, and handy lines on the rod to aid keep alignment. It’s eventually set to form part of a full casement window guarantee package, including stayguards and hinges, allowing customers to quickly and easily manufacture highperformance products. “A best-in-class lock system just got even better,” comments Caldwell Sales Director Tim Ferkin. “We always knew that the Sinidex lock was outstanding across the board – but now, with PAS24 accreditation, the industry can have confidence that it offers world-class security performance. “We want to offer fabricators a comprehensive, all-in-one window hardware package

John Crittenden, Managing Director, Carl F Groupco

CARL F GROUPCO: A SMART AND SPECIALIST STRATEGY that meets the demanding standards of an ever-more competitive market place. “As we go on to develop the rest of the Sinidex range, that will be our benchmark of success – each new component has to offer exceptional all-round performance, otherwise it’s not being included. For our customers, we’ll accept nothing less than the best.” Window Ware Commercial Director, Richard Bryant explains what the Sinidex brings to their range: “At Window Ware, we’re passionate about providing our customers with great products, and the fabricator-friendly Sinidex is exactly that! Switching or incorporating the Sinidex security window lock is pretty straightforward too because the lock conveniently fits a standard espag rout. “What’s more, rods are ready marked to aid keep alignment during assembly and streamline production. Available with 20 or 22mm backsets and 7.5 or 9mm mushroom cams, plus an expanding range of profilerelated security keeps, the Sinidex lock comes in a wide range of sizes to fit most PVCu windows. If you’d like more information about what the Sinidex lock can do for your business, then please get in touch.” READER ENQUIRY NO: 0119/0070

Carl F Groupco reports a successful year with ongoing development of its extensive catalogue of over 7,000 lines catering for all window and door hardware requirements. Brands that have performed particularly well for the distributor include SmartSecure that provides new generation electronic door locking and access control: this has achieved a 90% year on year increase in sales since its launch in 2016. Key achievements during 2018 include the launch of a new Carl F Groupco hardware website. The company also upgraded its Carl F direct website for its e-commerce tools and consumables business. Providing next working day delivery, Carl F direct enables Carl F Groupco to provide a one stop shop for the window and door industry. Commenting on the successful year, Managing Director John Crittenden said: “We have made our mark as a major player in the UK hardware supply market and for that I thank our hardworking staff at both our Peterborough and Cumbernauld distribution centres who work tirelessly to achieve our on time in full delivery target. I also thank our manufacturing partners who deliver consistently high quality, innovative products and support our service philosophy. “Expansion of our product range is a real achievement, particularly in light of turbulent market conditions with fluctuating exchange rates. And, as we brace ourselves for the impact of Brexit, it has to be acknowledged that the beginning of 2019 could be a slightly rocky road for the UK as a whole, but we have plans in place to ensure we continue to meet our performance and delivery targets.” Looking ahead to 2019, Carl F Groupco reports that demand for SmartSecure is set to continue to grow in a range of markets including Housing Associations and designer installations. Specialist products are also on track for growth including fire rated fittings, high specification aluminium door locks and hardware for Liniar’s new reversible window that is ideally suited to high rise installations. Tel: 01733 393330 - www.carlfgroupco.co.uk READER ENQUIRY NO: 0119/0071

January 2019 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

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Carl F Groupco Tel: 01733 393330 - www.carlfgroupco.co.uk www.smartsecure.co.uk

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For more information contact us at:

0161 796 7268 www.uapcorporate.com

Trombe Ltd Tel: 020 7688 6670 - www.trombe.co.uk

www.glassnews.co.uk | January 2019

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“We’ve made it easy for window installers to get involved on social media by using the hashtag #ChildSafeWindows,” adds Toby. “We also have a simple leaflet explaining the issues for parents, available direct or for installers to use. We believe the Cubelock’s Cubettes will help highlight the easy way to keep our children safe by reducing the number of accidents involving children falling from windows.”

SmartSecure solutions from window and door hardware distributor Carl F Groupco are Smart access control systems with motorised multipoint locking supported by radio access control systems.

READER ENQUIRY NO: 0119/0072

“Our evolution to electronic locking has also been enabled by SmartSecure because it is supplied as a complete system as opposed to ad hoc components that haven’t been designed to work together. We needed to be confident of the highest level of performance quality for our clients.”

Cubelock can be installed on all windows. The restrictor unit can be installed vertically or horizontally and is suitable for PVCu, timber, aluminium or steel windows. Cubelock Triple Lock includes a super strong locking bar. The distinctive cube design gives it an attractive finish. The clever product is from makers Newstar Door Controls Limited, the safety and security hardware specialists.

The popular minimal system from Trombé, which is structurally glazed to conceal as much of the frame as possible, is used in 70% of the company’s projects. Commenting on the adoption of SmartSecure technology, Raichel Warren, an architect for Trombé said: “Our clients have an excellent eye - they like to push design boundaries and we like to produce stylish and practical solutions that challenge the norm. This was a key reason for our selection of Carl F Groupco as a supply partner – they are extremely creative in their approach. The flexibility of the SmartSecure solution, and the willingness of the technical team to think outside the box and provide guidance at every step of the process, has ensured that we can confidently offer Smart locking to our clients.

Toby Staff, Managing Director at Newstar Door Controls, says: “Parents don’t always realise that there’s a simple solution to keep children safe from falling out of windows. There are still too many accidents where children are injured or killed, and we believe that most are preventable by installing window restrictors. That’s why we are highlighting the issues on social media. We are using positive images of children – the Cubettes – to keep it in the minds of parents, grandparents and carers of children.”

Your complete hardware solutions partner

Trombé, specialists in architectural design, structural glazing and extensions for high-end contemporary residential and commercial projects has incorporated Carl F Groupco’s SmartSecure electronic locking and advanced access technology into its minimal frame sliding door system. Designed and manufactured by Trombé, the aluminium door system’s slim styling and sophisticated aesthetics are complemented by the new generation control features offered by SmartSecure.

Cubelock Triple Lock window safety restrictor with Lock Safe Action is at the centre of a social media campaign to keep children safe. The Child Accident Prevention Trust website says: “Parents often see falls from windows as ‘freak’ accidents, but the statistics belie that view. In fact, nationally, one child under five is admitted to hospital every day after falling from a building – often from open windows but also from balconies.”

0119/0074

New generation SmartSecure electronic locking technology (inset image) has been integrated into Trombé’s minimal frame sliding door system

CUBELOCK LAUNCHES A SOCIAL MEDIA CAMPAIGN TO KEEP CHILDREN SAFE

ARCHITECTURAL DESIGN SPECIALISTS ADOPT SMARTSECURE

READER ENQUIRY NO: 0119/0073

HARDWARE DEMAND GROWS FOR GREENTEQ INNOVATIVE FOLDING HANDLES

LETTERS

YOUR LETTERS Dear Chris,

Centrefold (left) and Securifold (right) in polished chrome from the greenteQ range

Innovative SecuriFold and CentreFold folding handles from VBH’s greenteQ Clearline range are growing in popularity among aluminium and PVC-U fabricators due to their unique design. Both products fold down vertically when not in use– a neat feature that is proving appealing for aspirational-style home improvements. SecuriFold has been developed with bi-fold and slide and fold doors in mind. When stacking these types of doors in the open position, sashes don’t fold back neatly due to the projection of the door handle. In contrast, SecuriFold folds snugly against the backplate. Alu-tec, part of the Climatec Group, has recently increased its orders of SecuriFold handles due to the growing demand. Jenna Harrington at Alu-tec says: “SecuriFold is one of the many innovative products that we use from VBH when fabricating our aluminium bi-folds and we know we can rely on their technical and customer service support.” The CentreFold handle stands off the face of the profile by only 15mm, and is designed to work with a Clearspan intermediate door lock on both AluK and Smarts aluminium bi-fold door systems. The handle is part of VBH’s PAS24 spec, and is used by Leeds based Nordic Aluminium on their Clearspan security bi-folds. Nordic regularly supply these bi-folds for new build contracts as they are fully Document Q compliant. Both handles are covered by greenteQ’s standard 10-year guarantee, and come under VBH’s Q-secure approved scheme, the most comprehensive security guarantee on the market. To find out more, visit www. qsecure.co.uk and follow @vbhgreenteQ. For more information on SecuriFold and CentreFold, email VBH PVC and Aluminium Systems Manager Rob Norman at sales@vbhgb.com or call 01634 263263. READER ENQUIRY NO: 0119/0075

The industry has a mixed record of respecting intellectual property (IP). We’ve probably all seen cases of copying (ranging from accidental infringement to blatant copying and theft) of innovations, product design and brands. Common infringements range from using images and brochures without permission, passing off as other brands, as well as copying other companies’ products without permission and benefitting from their innovation and investment without paying for them. We all pay a price if we allow this to happen. People invest a great deal of time and money in building their brand and developing innovations. As an industry, we need a flow of innovative ideas and new products to help us take advantage of new opportunities and expand the market. But companies are not going to continue investing their time, efforts and money if they don’t get a return. Over the years, window systems, roofline companies, hardware and conservatory companies, fabricators and installer networks like TimberWindows.com and Bygone Collection have engaged in successful legal action to defend their intellectual property, and indirectly have defended the industry. As MD of Masterframe and the Bygone Collection, I’ve experienced this at firsthand. Recently, we successfully took legal action against a company that purported to sell Bygone windows and doors, using Bygone promotional literature. When the homeowner realised the difference in quality and turned to us we took the company to court, acting on behalf of the homeowner and Bygone Collection installers who they were pretending to be. The guilty party was fined over £5,000 plus 100 hours unpaid community work. Ripoffs like this give our industry (and them) a bad name.

SUPPLY THE DEMAND

DEAL OR NO DEAL, WINDOW WARE IS READY FOR BREXIT! Window Ware’s MD, Sam Nuckey gives an insight into the preparations the hardware distributor is making for Brexit, and how they aim to maintain their seamless supply. It’s fair to say the outlook for 29th March 2019 (the day Britain officially leaves the EU) is still very uncertain. At the time of writing, Theresa May has reached out to EU leaders for further concessions as parliament strongly rejects her deal. Meanwhile, calls of a vote of no confidence mean the potential of a ‘no-deal’ grows everstronger. In short, no one knows what will happen in a few short months – least of all business owners. I’m sure we are not the only business to receive an increasing number of queries from customers, wanting to know how we are preparing for Brexit and how we aim to maintain the seamless supply they rely on in any eventuality. We want to reassure customers that we are working to mitigate the risk of future supply issues and are planning for every scenario. For customers that have worked with us over our 30+ year history, they will know one of our greatest strengths is our relationships with the industry’s biggest brands. We’re in regular contact with all the key players, gaining an incredible insight into their Brexit preparations and how they intend to manage any potential supply challenges.

closely to ensure there is extra buffer stock in the supply chain to ensure there is essential stock to maintain next day delivery. For products which have longer leadtimes, we have placed larger orders well in advance of Chinese New Year to eliminate any potential delays and see us through to and beyond Brexit. Ensuring we meet our commitment to our customers is a key priority of everyone here at Window Ware, as is future proofing our extensive inventory. It’s been our focus for a few months now and will continue to be through to end of June when we will all have a better idea of the impact at customs, on transportation and the market. If you anticipate any planned changes in your demand or introduction of products, let your supplier know and if possible provide a tentative forecast of your requirements. Any good supplier will not hold you to it but see it as an additional tool to help support their stocking decisions, ultimately ensuring supply chain success. Communication is going to be key over the next six to nine months and working closely and in a coordinated manner with your supply chain, where possible, will be

It’s important to check if the image, product or innovation you want to use is copyrighted, or patented, and if you need a licence.

What does this mean exactly? Well, ahead of Brexit we are working

Checking and obtaining a licence is a lot cheaper than legal action, and a lot less disruptive. Doing it right saves you money and your reputation.

Brought to you by Window Ware, the leading UK distributor of window & door hardware components

Yours sincerely Alan Burgess, Timberweld® READER ENQUIRY NO: 0119/0076

critical to smooth the months ahead. At Window Ware, shielding our customers from supply shortages is by no means new to us. Over the past year alone, our team has seen product delays from some of the market’s biggest names whether it’s through merger or acquisition, manufacturing delays or material shortages. Yet in spite of all of this, we are accustomed to successfully maintaining high levels of outbound service – a real testament to our expert team who anticipate where the supply risks are and identify when buffer stock is required. Change management is key to survival in 2019 and beyond. A fantastic team, which is forward-thinking, has a customer-first approach and uses its market intelligence, will be ready to ride the storm and support their customers whatever may happen. Whilst Window Ware can’t remedy all external factors and can’t stop suppliers from resorting to price increases, we will ensure we are doing everything we can to keep our costs in check and maintain the high-levels of service which allows our customers to succeed in any circumstance. READER ENQUIRY NO: 0119/0077

Tel: 01234 242724 Email: info@windowware.co.uk January 2019 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Sam Nuckey, Managing Director, Window Ware As a full-time Mum to three children and Managing Director of leading hardware distributor Window Ware, Sam Nuckey has a very busy personal and professional life. In this ‘Face to Face’ interview we discover what makes Sam tick in and out of work.

IT’S ALL ABOUT YOU Where were you born and live, currently…

from home, and enjoy skiing in the winter – although there are not many mountains locally either! I enjoy yoga, plus friends and family are a big part of my life as I come from a big family.

I was born in Hemel Hempstead but have lived in various villages around Bedford. I have worked in London, Maidenhead and Yorkshire, but never found a good enough reason to put down roots away from family and friends.

Your biggest regrets in life…

Your education and the subject or activity in which you excelled…

Being the last to leave the party!

I realised early on that I needed to work hard at school if I wanted a good career, plus I was always scared of being told off so never really broke any school rules! After attending local schools, I got myself a place on the British Railways Management training scheme and qualified as a Chartered Management Accountant. The rest as they say is history!

Your favourite sports or interests… In summer, I love surfing and being at the beach – although Cornwall is a long way

A bad ski turn a couple of seasons ago which resulted in snapping my ACL and needing to have knee surgery.

The temptation you can’t resist… Something or someone who inspires you… My kids. I want them to know if you work hard, you have more choices in life and that determination and commitment go a long way to realising your dreams.

YOUR CAREER When and how you joined the industry… I joined Schlegel back in 1998 as their

youngest and first female Finance Director in the group. After seven years, I left and worked in other industries, but I already had a taste of the industry, so several years later I applied for a role at Window Ware. I am confidently advised that once in the industry, you never leave!

The job you do… As Managing Director of Window Ware, I am responsible for strategy, growth and improvement, but ultimately I am responsible for making sure we deliver on our promises and keep our customers across the country happy.

Your greatest achievement… Balancing between being a full-time Mum and a career girl. I have three amazing children and have been a very hands-on Mum whilst working part-time in senior management roles. They afforded me invaluable experience to keep my career on track and allowed me to progress when I joined Window Ware in a full-time role nearly five-year-ago.

AND YOUR FUTURE What would you like to do if you weren’t in the industry… Originally, I wanted to be a vet until I realised the academic results in Science needed to pursue this. After that, it became just a pipedream! I am now really interested in Architectural Design, so I would probably do something related to this.

A particular ambition… There are countries I never got to visit when I went travelling, so I plan to visit them one day but maybe in more luxury than I did the first time around!

The way you want to be remembered… As someone who was always smiling and looks for the best in people, whilst making the most out of life whatever came their way. For more information call Window Ware on 01234 242724 or visit www.windowware.co.uk.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 52

January 2019 | www.glassnews.co.uk

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VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

VOICE OF THE INDUSTRY

ISN’T IT ABOUT TIME…

How many times have we asked ‘Isn’t it about time’ we, personally, our company, the industry, the GGF or the government, did something? Glass News has asked our colleagues in the industry to tell us about which things they think it’s about time something was done!

Nickie West Event Director, The FIT Show

Chris Bailey Sales Manager, Business Micros

Mark Hutchinson Managing Director Tradesmith

Isn’t it about time that as an industry we pulled together and agreed what the roadmap should be for tackling the issues that are most important to safeguarding the future of fenestration? From skills and training through to regulations and sustainability. Let’s set clear targets and timeframes to deliver on these issues. Isn’t it about time we did less talking and focused more on actions?

Isn’t it about time Business Micros launched its much anticipated next generation software? We’ve been talking about it for several years now and I’m delighted that 2019 will see the first of our brand new suite of products hit the market. This represents the culmination of a huge amount of work and large scale investment in dedicated R&D behind the scenes at our Penpont programming centre, and we expect to make a huge impact across the market.

Isn’t it about time we give our customers the option for colour as promptly as we can white?

FIT Show has become a vital industry platform. At no other point in the year will we have all of the key brands, trade bodies and associations all under one roof for three days. This is a brilliant industry, isn’t is about time we worked together to make sure it stays that way? Each and everyone one of us has an important role to play in making these changes. Let’s make FIT Show 2019 the place where everyone connects, collaborates and provides a united front for the industry. We’re looking forward to bringing everyone together again in 2019.

We’re not revealing many details until the big launch at the FIT Show in May, other than to say that initially the products will be aimed at installers. That doesn’t mean we’ll be neglecting our existing product range though. Fabricators can be reassured that we’ll still be investing in all our most popular products like Evolution and EvoNET, as well as promoting our consultancy services which help them to get even more from the software set up which they already have.

Homeowners want the choice of colour for their windows and doors. And Tradesmith have been able to turn this want into a more than achievable need. As colour is becoming increasingly popular we have made a huge step in widening our product selection and being able to give customers what they want. Early in 2018 we identified strong growth sectors, such as homeowners whose homes have risen substantially in value as house prices rose over the years, and the colours, high-end products and brands they want. We invested in the factory, and strengthened our lineup to offer a wide range of the best windows and doors and the widest colours for character homes, period and contemporary properties, so installers have all the high-end products and in-demand brands they need to win business and grow. Throughout 2018 we have worked really hard to achieve this and hope that 2019 will bring greater growth so Tradesmith can continue to be No.1 for colour in the South East.

Simon Monks VBH Isn’t it about time all hardware manufacturers took the ‘Ronseal approach’ to security guarantees? This year, VBH has been busy signing up new fabricators and installers to the Q-secure security Guarantee, which is the most comprehensive multibrand guarantee on the market – and ‘does what it says on the tin’. Even better, it’s free! We made sure to write it in easy to understand, plain English – if your customer is broken into as a result of window or door hardware failure, we’ll pay them up to £3,250 to go some way towards alleviating the distress of a break in. Homeowners can register directly with VBH, saving you time, and it’s a great sales tool to differentiate yourself from the competition and sell with confidence. We take the Ronseal approach with our customer service too – we’re only at the other end of a phone, email or tweet for any technical or pricing queries. In the unlikely event of a problem, our 10 and 25year guarantees make a no fuss replacement, quick and simple.

David Thornton Chairman, The Window Company (Contracts) Isn’t it about time we all shared the true cost of price rises? Suppliers across the supply chain continue to impose these on the market and, no matter how justifiable they might be in the face of commodity price rises and currency fluctuations, as a commercial installer, we are the ones being asked to either absorb these or face the challenge of passing them on to our clients. We recognise of course that prices need to go up to cover costs, but a 10% increase in the square metre price in glass surely shouldn’t result in a 10% increase in the price of sealed units? There is certainly a perception amongst some that the burden of price rises is not perhaps being shared as equally as it might be. We have built our business around quality and service and we’ve just been rewarded with the G-Awards Installer of the Year title for the third time, but we are under the same pressure as every other installer to remain competitive, and we need our suppliers to support us in that.

January 2019 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Andy Jones Group Sales & Marketing Director, Synseal Group Isn’t it about time… that we as an industry passed on raw material price increases through the supply chain onto the end user? While price increases are always a contentious issue, we have seen huge increases in the costs of resin, aluminium, sealants, glass, plastic and silicone etc, not to mention labour, fuel and utility costs rising at above the rate of inflation. Yet the industry norm is to expect systems houses and fabricators alike to continually absorb these increases. This industry wide issue of reducing margins at the top of the supply chain, cascades down to touch fabricators, installers and ultimately homeowners, adversely effecting both quality and service. Yes we all need to run lean efficient operations, offering value for money to our customers, but we also need sustainable business models, with margins healthy enough to enable investment aimed towards offering great customer service. The industry needs to square up to this challenge and find amicable ways to take the heat out of unavoidable price increase discussions. We need to collectively share this responsibility and make sure the whole supply chain shares the burden. This can only strengthen our industry, leading to a more robust and reliable supply chain for everyone concerned.

Alan Burgess Innovator, Timberweld®

Neil Parton Managing Director,, elumatec

Isn’t it about time installers explained the real cost of timber to homeowners who ask why their timber-alternative is almost as expensive?

Availability of skilled labour is seen as the biggest challenge in the glazing industry, for both constructors and manufacturers. Accordingly to the Chartered Institute of Builders (CIOB), UK construction has suffered skills shortage for a numbers of years.

Retail installers who sell timber-alternatives struggle to explain to homeowners why timber-alternatives can be almost as expensive as timber. But older homeowners will remember having to give up their weekends and holidays to paint their timber windows every 5 years, or paying for professional decorators and scaffolding. After about six years modern factory-painted timber windows will need regular maintenance over an expected 60+ year lifetime. When you add that up, the lifetime cost of a timber window is two or three times the original purchase price. And compared to a topend timber-alternative it’s two and a half times more expensive. It’s in your customer’s interests to let them know what they’re letting themselves in for! You can make timberalternatives with a 45-degree weld and groove or, more expensively, mechanically joint them. You can even seamlessly weld them, but without the butt-jointed look homeowners like. Or you can make them more cost effectively with Timberweld® technology for a beautiful butt-jointed timber-look externally and internally. Perfect!

www.glassnews.co.uk | January 2019

It has been estimated that the industry will need 157,000 new recruits by 2021 to satisfy demand – and the government seemed to abandon its previous target to create three million new apprenticeships by 2020. To rise to this challenge, industry players have to take the lead adapting a multidimensional approach to recruiting. We can do so, not only by offering apprenticeships programs to promote manufacturing careers, but running a holistic combinations of programs and trainings partnering with universities, schools and other education providers. Elumatec is a strong advocate for promoting internal career paths. It’s our objective to support youth in their manufacturing career, offering appealing opportunities with potential for developing technical and commercial skills. Developing and retaining talent is essential to the industry prosperity. If we do, we can ensure our industry continues to thrive for years to come.

Michael Connor Group CEO, Panoramic Group Ltd

Richard Gyde Managing Director, Mila

Gareth Williams, Managing Director, Distinction Doors Ltd

Isn’t it about time… that we united as an industry, and for the good of the whole industry; and that we highlight the step change improvements we have achieved in product quality and consistency as well as responsible selling techniques now employed, to a much higher level with the public. I am very much a fan of the old saying “if you don’t have anything good to say, then don’t say anything” – and currently we have a great deal to say.

Isn’t it about time we acknowledged how much service matters in this marketplace? In tough market conditions, it’s easy to make price the primary focus, but a race to the bottom doesn’t help anyone.

Isn’t it about time… that our industry stopped offering silly lead times at the risk of harming product quality? Having thrown that cat amongst the pigeons, I do not believe that these requirements are mutually exclusive. But I do believe that buyers, at every point in the distribution chain from homeowner back, increasingly expect ‘fast-food’ service with ‘Michelin Star’ expectations for product quality.

This industry has moved on so far from the bad old “White Gold” days that we now should be benchmarking ourselves with other creditable sectors, such as light engineering and car industries. We talk a lot about bringing in apprentices and upskilling our people when the one thing that would attract the talent we need is being considered as a highly respected industry; the desire that would create would automatically see us as “the” place to work. It’s time that we became the change we want to see.

Value and affordability will be the key drivers in Mila’s product development programme for 2019 as they were last year, but we will continue to focus on our service because fundamentally that it is our biggest differentiator. Fabricators and installers will be navigating a very challenging marketplace and what they will need is suppliers who have both the will and the capability to support them. That means everything from being able to guarantee stock availability and on time deliveries, to providing technical support and even testing facilities. Consumers are more demanding than ever when it comes to service and the whole of the supply chain needs to be geared more towards that, making sure that we give all those who are operating at the sharp end of the industry the tools and the support they need.

Every business, Distinction included, must continually search for and develop efficiencies within their organisation that focus on improvements in service, manufacture and logistics. But high quality products demand greater attention to detail during manufacture, using materials and manufacturing techniques that are more complex to process. As in all the best things in life, expectations must be managed – at every level to ensure that unrealistic lead times do not impinge upon the quality of the product. Which means that when that product is delivered and installed, the perceptions of quality that drove customers to make the buying decision in the first place, will not disappoint.

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

John Cooper –Commercial Director UK and Ireland, SWISSPACER Isn’t it about time we cut buildings’ emissions? The Poland climate conference in December gave a stark message: limit global warming to 1.5°C above pre-industrial levels or face catastrophic consequences. According to Piers Forster, professor of climate physics at the University of Leeds, and a lead author on the latest report from the Intergovernmental Panel on Climate Change (IPCC), buildings account for almost a quarter of energyrelated emissions. By making buildings more energy efficient, we can cut emissions and also make them more comfortable places to live and work in. Ultra energy-efficient building standards like Passivhaus are leading the way in reducing a building’s ecological footprint. Passivhaus aims to dramatically

Graham Price Managing Director, TuffX Glass Ltd

Adrian Barraclough Chairman, Quickslide Ltd

Isn’t it about time… that IGU buyers realised that the reason so many glass processors are going out of business is because prices are too low to be sustainable.

Isn’t it about time….that we charged realistic prices for our products? Having worked in a few industries prior to windows and doors I’m innately frustrated with the low or sometimes ‘negative’ margins some business sell at. I understand the need to fill factories and guess that’s where it comes from but on the whole fenestration is selling itself at probably 5-8% lower on final sales price to consumer than where it should be and this reverberates all the way back through fabricators rights through to systems houses and glass.

‘Oh here we go again,’ I hear you say, ‘another supplier pleading poverty’. But actually TuffX does not supply the standard IGU sector, having made the conscious decision more than 10 years ago to focus on added value, high quality roof units and other specialised glass products. Although we do not supply standard IGUs we are still in the glass processing industry and we are witnessing companies going out of business at an alarming rate. This is because IGUs are being sold at prices that simply cannot sustain the companies that supply them. And the very real prospect of further glass shortages can only make things worse. A stark choice faces window and door fabricators and installers throughout the UK: pay a reasonable price for your IGUs now or face the fact that your favourite unit supplier may also soon be out of business.

The challenge is how do we overcome this because if one of us stands proud with his price then the perception is that he’ll just get no work. Well I believe that the volume has a way of balancing itself out, if you nominally increase prices then you may lose some work short term (or may not) but you’ll find that the clients that stay are you ones you can build from. If you’re having to heavily discount then your operation is too big, bite the bullet, reduce it and trade comfortably with valued partners.

Danny Williams, Managing Director, Pioneer Trading Essex Ltd Isn’t it about time… we stopped treating apprenticeships and college training towards ‘trades’, as second class education? I am delighted that university education is so widely available. But for some time now we have been at the point where to choose another route to a career – such as studying to be an electrician, or brickie – or even a window fitter – is seen as being a relative failure or at least second best. And whilst modern apprenticeships are now far more respected, it is still not ‘as good’ as university. The result is that many young people feel compelled to go to university even if instinctively they want to take another path. They end up loaded with debt, seldom using the qualifications they qualified in and, in my opinion wasting time, resources and money. We desperately need qualified tradespeople and others trained to work in and in due course run our businesses and industries, and we need them now. Let’s take a more impartial view of our educational system.

reduce the need for space heating and cooling, and typically cuts energy use and CO2 emissions by a factor of 10. High performance windows are critical for making a building more energy efficient. In fact, SWISSPACER recently partnered with the Passivhaus Institute to look at the impact of aluminium and warm edge spacer bars on the overall energy efficiency of a building. The research found using SWISSPACER in triple glazing saved homeowners an average of 8.6% on energy bills, an equivalent of 180kg less CO2 per household every year! 1 Source: New Scientist 8 December 2018

Mike Bygrave Marketing Manager, Roseview Windows Isn’t it about time… that we work together to improve our industry’s image. Collectively we’ve made progress, but nowhere near enough. In the past our industry reputation was terrible, now it’s neutral. We’ve improved, but it could be so much better! We are a large, vibrant, creative industry that adds real value to people’s homes and lives. We’ve moved beyond the days of racing to the bottom with cheap windows and doors. Today we manufacture a huge range of products, made from different materials, in different colours and finishes, fitted by trained, competent installers. Whether it’s modern or heritage; PVC or aluminium; windows, doors or rooflights – we offer truly creative building solutions that suit pretty much anything that homeowners – or architects – can throw at us. And all the time we’re making homes warmer, quieter and more secure than ever before. That’s something I think we should shout about. It’s time for us to collaborate and demonstrate that we’re an industry that deserves respect. And if we can achieve that, perhaps it will make is easier to attract new talent to join us.

Martin Thurley Group Managing Director, Liniar and Avantek

Tracey Jackson Business Development Manager, Howells Patent Glazing

Isn’t it about time… We listened to our conscience? As a sector, the fenestration industry is long overdue for all companies and stakeholders to step up, take responsibility and enforce the way their own products are manufactured, installed and warrantied.

Isn’t it about time…we did more to encourage new entrants to our industry, or people to change jobs and join the fenestration industry?

It is critical that ALL components are correctly specified (against the appropriate standard) and fitted in the correct manner. Product safety, performance and security should be a top priority for our entire supply chain. While this may be, in some quarters, considered a controversial topic, we’ve never been one to shy away from saying ‘a window isn’t a Liniar window without Liniar Approved components.’ Our products have been tested and accredited with specific components, and without them, the customer’s warranty cannot be recognised. We can all remember the headlines regarding tragic fatalities and windows falling out of buildings due to product specifications or poor installation. Either way, if we don’t act now to enforce how our products are manufactured, installed and warrantied, then we will have ignored our conscience and failed those that deserve and rely upon our competence, integrity and professionalism.

It can be as simple as encouraging work experience so that people (of any age!) can see what fenestration is all about. We’re just embarking on a 52-week placement, for example which will incorporate tours of our supply chain partners. Coming at it from a different angle; use every opportunity to promote the industry as a go to career i.e. you like psychology – think about a career in sales; like art and maths – think about CAD/ architecture. When we look for staff we make sure our job spec is for any industry and offer the position as a progression role with training prospects – boosting skill levels for your business. Our new initiative, Thrive at Work, focuses on a healthy workforce being a happy, more dynamic and more efficient workforce. The initiative challenges employers to make a clear commitment to health and wellbeing, with participants receiving help every step of the way.

January 2019 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper Mike Derham – Chairman, Mighton Products Ltd Isn’t it about time that…UK law was changed to protect children from falls from open windows? Around 4000 kids, most under 4 years, are injured each year. Most of these could be prevented by bringing UK legislation into line with other countries, notably the United States, where new and installed windows must be fitted with safety devices. These prevent windows from being opened by young children but allow easy release by older children and adults, especially in emergencies.

Nicola John Managing Director, Total Doors Isn’t it about time…we invested in the UK testing procedures and facilities, be that independent or Government-backed, and speed up the process from testing to certification in hand? What a challenging year to be a Fire Door manufacturer in the UK! While no one is disputing that all products should meet guidelines and perform to the standards in conditions that are set, getting products tested to ensure we are complying to these standards is proving rather difficult. Manufacturers have been resorting to European test facilities to try to speed up the process of both physical testing and the crucial test report writing. Unfortunately, the added volume with the bidirectional and increased companies direct testing, has not improved the situation for both UK and European facilities, with many companies waiting months for results and certification. The new regime will also have an impact as more companies become third party certified, demand for audit tests will increase. Current testing facilities need more resource in order to complete test certification in a timely manner after physical testing has occurred.

David Jennings CEO, UAP Limited Isn’t it about time… we considered our environmental and ethical responsibilities as an industry? We have a responsibility to care about the products we supply and produce. To source them ethically. To make sure our products use recyclable materials. That our operations are as environmentally sound as they can be. How many people can say they really do that? At UAP these are our core values. More than a decade ago, UAP calculated their past, present and future impact on the environment using a cradle to grave calculation of the CO2 impact we have on the world. We then calculated we needed to plant 5,000 trees to offset it. Instead we planted 50,000 and gained a carbon credit from the Plant a Tree Today organisation. Today those trees absorb an astonishing 1.1 million kilograms of CO2 each year. In November, UAP installed a further 36KW of solar power generation, taking the total to 84KW of solar power. More than 70% of the UK power we use is solar power generated and we aim to be 100% self-sufficient by the end of 2020.

www.glassnews.co.uk | January 2019

Angus Mackie Managing Director, Vertik-Al

Richard Gaunt Chairman, Made for Trade

Isn’t it about time… we removed ambiguity, confusion and mistakes from architectural specifications?

Isn’t it about time… that we had an impartial body that represented all corners of our industry... one that is transparent to all and, one that represents and regulates the industry and is the face of the industry to government and the public, the end users of our products and services.

Whether it be curtain walling, glazing performance or even powder coating we have all seen everything from the simply contradictory to the downright impossible. Often this provides the opportunity for contractors to use value engineering as a pretext to break the specification in ways which are detrimental to the project, or even downright dangerous, as we have seen in recent times. Is this something for RIBA and trade bodies to address together? Or is this something for some visionary politicians with some drive and imagination? Well, we can all dream!

I have been impressed with the goals that Certass is seeking, particularly to improve standards (Products and Services) top down to the Installer, easy to access advice and information for all including the public. A transparent arbiter that will act fairly for disputes. Importantly that for the same subscription payment, everyone gets the same level of service instead of a subscription payment based on turnover.... a members club of self interest and how well healed you are. The industry and the public needs above all to believe that the body that represents us is transparent and fair and is seen to be. However I am a cynic and as long as profit is the goal impartiality will be difficult to achieve.

Michelle Wright Group Marketing Manager, The Glazerite UK Group Ltd

Carol Slade Sales & Operations Director, Masterframe

Isn’t it about time we got online with our ordering? From banking to buying goods, most of us use the internet for nearly everything connected with our personal lives. When it comes to work however, we still seem to rely on more traditional methods, like paper quotes and invoices.

Isn’t it time we returned to offering good old fashioned service values

Yet by replacing a time consuming manual process with an online ordering system linked directly to your suppliers’ products, it’s possible to become more efficient and save time and resources. It can also remove duplication and unnecessary paperwork, and reduce manual errors. As long as you have internet access, you can use online ordering systems like Glazerite’s to produce instant, detailed quotes wherever you are. Linked directly to our order book, you can mark-up your own prices and even tailor the look and layout of the documents with your own company logo and details, giving your quotes and invoices a professional, bespoke finish. Around half our customers are currently using our system to speed up the quotation and invoicing process. For 2019, we’d love to see more installers get online so they can spend less time on paperwork and more time doing what they do best – first-class installations.

At Masterframe, we not only offer multi-award winning sash windows but strive to ensure that our customer service compliments the quality of our products. It is not enough for us to make a sale; we want to connect with our customers in a meaningful way. We hope to be considered partners that understand their business aspirations and behave with integrity and empathy at all times. Our customer’s success is our success and we are with them every step of the journey to the sale and beyond. Equally, our customer’s concerns are also our concerns. Nothing goes smoothly all the time, in life or in business and when things do not, we are committed to putting it right. The world is rapidly changing but the basic old fashioned rules still apply. It is our mission to treat every customer the way we would expect to be treated when making a very special investment. The team at Masterframe all buy into this ethos and intend to be even more customer focussed in 2019.

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Isn’t it about time…we encouraged more unskilled individuals to the industry? We heard so much about the skills gap in 2018, from an ageing workforce, through to the lack of young people coming towards the industry. There are plenty of initiatives, but in reality, where’s the investment in skills coming from?

Craig Miller Alufold

Mark Atkinson Sales Director, Hurst Isn’t it about time… we did more to encourage people into fenestration? It’s sad to see a shortage of skilled labour at a time when this country desperately needs more houses and infrastructure to serve our growing population. Finding and keeping skilled staff tops the list of challenges business owners face, so we must all do our bit to help to tackle the skills gap by inspiring young talent into a career in fenestration. And then get them to stay… At Hurst, we’re committed to cultivating and retaining our workforce. More than half of our staff have been with us for 10 years and over 20% of our workforce has served for 20 years or more. We have a rare pool of talent because we recognise people’s strengths and we’re dedicated to building their skills through tailored mentoring and training programmes. No one can predict what will happen in 2019, but firms will need a fully skilled workforce if they are going to be able to capitalise on any opportunities that lie ahead.

When we started AluFoldDirect, we recognised that there was a lack of local, skilled labour, so we created our internal training scheme to develop a workforce of skilled aluminium fabricators, who all worked by the AluFoldDirect ethos of ‘That’ll do, won’t do’.

Philip Dewhurst Jr Commercial Director, The Georgian Bar Company Isn’t it about time… we stopped selling white windows on price and give customers what they want? Since I joined the industry in April 2009, I’ve been helping companies add value to their products. It’s proven a successful formula. We know customers will pay more for what they want, whether it’s a jacket, a watch or something for the home. The desire for our products is no different. Homeowners of heritage properties are often faced with badly designed white PVCu replacements or old timber frames that are draughty and time consuming to look after. Using our astragal bars means even Grade 2 listed homes, can have PVCu replica windows. It doesn’t stop at heritage homes – business savvy housebuilders see the value in creating interesting window designs using our astragal bar. They tell us it makes the properties more desirable. It helps fabricators and installers sell more too. We have the perfect combination of a top-quality patented system, fast turnaround times and an easy add on to the manufacturing process, to make The Georgian Bar Company astragal bars an exciting business proposition for 2019.

Tania Tams Head of Marketing, ERA It’s about time suppliers took product training more seriously. Take, for example the area of smartware. Recognising that installers may need extra support to understand the full capabilities of smartware, we have introduced a comprehensive, high quality programme of smartware installation training sessions. The training covers all aspects of ERA smartware, from specifying a suitable product for a customer, enabling installers to advise their customers confidently on the right product for them, setting up the system on their customer’s phone, through to backup support and more. As a responsible organisation developing, manufacturing and supplying smartware products, providing high quality training for our trusted customers, was the next logical step. Following a brief introduction to ERA, the training explores the smartware opportunity and how it can benefit installers. The smartware market will be worth over $300 billion worldwide by 2020 and security makes up a large part of that figure. As demand grows for the reassurance and convenience that smartware brings, those already prepared will stand to make the biggest gains.

What this means for customers is that they get Everything Aluminium glazing delivered direct to site, right first time, on time, every time, so they can make the most of the buoyant aluminium glazing market and grow their business. Winning G18 Awards for Training and Development Initiative of the Year and Fabricator of the Year was the icing on the cake for AluFoldDirect in 2018, and along with our rapid growth figures, proves the real value of investing in skills from the start.

Jeff Pearson Sales & Marketing Director, Jack Aluminium Isn’t it about time… we celebrated UK manufacturing? With Brexit dominating the news all year, there have been so many headlines about the uncertainty of whether overseas businesses will keep their manufacturing operations here in the UK. Brexit is probably going to have a significant affect on the industry’s supply chain certainly, but isn’t it about time, we shifted the focus and focussed on how fantastic manufacturing in the UK is? Last year, I attended an event hosted by Insider Magazine to celebrate the finalists of the 2018 Made in the Midlands awards and it was fantastic to meet people from so many different manufacturing sectors. From motorbikes and aero-engineering to packaging and food & drink there were so many manufacturers celebrated for their excellence, all from the Midlands region. Jack Aluminium is a homegrown British business and I know that there are many others in the glazing industry who can say that too. My question is, what can we do as an industry to encourage the rest of the country to celebrate UK manufacturing?

Andy Ball Managing Director, Balls2 Marketing Isn’t it about time… you put a plan in place for your marketing? Marketing is about more than booking occasional adverts, getting a press release out when you have a new product, or doing a flurry of social media posts once in a blue moon. Isn’t it about time you had a proper strategy for your marketing? January is the perfect time for a review. It’s all about having a well-thoughtout strategy with great messaging that is aligned across your marketing activities. Think carefully about where you spend your budget, who you want to talk to, how you’re going to reach them and what you want to say. It’s especially important if you’re exhibiting at FIT Show. Paying out for your stand space and design isn’t the last of it. Having a good marketing plan for before, during and after the show will give you the best return on investment. Make 2019 the year that your marketing strategy is on point, so you can achieve your business goals this year.

Jay Patel Sales & Marketing Director, Everglade Windows Isn’t it about time…we prioritised value over price? You know the old saying, price is what you pay, value is what you get? It was a focus point for the Everglade Trade Customer Conference last year, as we asked installers to really think about the value that they get from their partners and what value they offer to their customers. Today’s modern homeowners have brand loyalty and are happy to pay a premium, not just for a name, but for a quality service. It’s something that the home improvement industry hasn’t quite cashed in on yet, despite the market making the significant change from distress purchase to lifestyle choice when it comes to buying glazing. Those who have made the most of this trend are reaping the benefits. Since we launched aïr in 2013, we have grown the network of aïr Accredited Retailers across the South East and they have had incredible success. The aïr brand is more popular than ever with these designsavvy homeowners who choose companies to fit their glazing because of their strong brand, service history and innovative products – not just what’s on the price tag.

January 2019 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

GGF

FIRE SAFETY TOP OF THE

GGF AGENDA FOR 2019 Since the Grenfell tragedy in 2017, fire safety in construction has come under increased scrutiny and the Glass and Glazing Federation (GGF), as the leading trade body for the industry has been proactive on both the technical and political fronts.

Sarah Ball PiGS Organiser

Rob McGlennon Deceuninck MD

Isn’t it about time… you got involved in more industry events?

Isn’t it time...Systems Companies invested in colours from stock?

2018 was a record year for PiGs, the networking event for the industry. We welcomed around 450 PiGs networkers to four events throughout the year.

Colour is growing fast because homeowners love colour. They make better margins on colour so they follow the money.

In March we ventured to Manchester, with attendees battling the Beast from the East. July saw us hold our London event at a brand-new venue in SoHo. In September, we also switched venues for the second annual Glasgow event and we finished the year, at Pitcher & Piano in Birmingham. As well as record numbers of attendees, this year has been our biggest year for sponsors. I’d like to thank the 60 companies who generously sponsor PiGs event for £100. Some sponsor all four events, others just pick their local one, but we are always grateful to anyone who wants to support us. PiGs is a not-for-profit organisation and every penny of our sponsor money goes behind the bar for food and drink. So, if you’d like to be a part of PiGs next year, sign-up to our mailing list online or call me if you would like to sponsor in 2019.

But to meet this demand fabricators need a reliable, colour-enabled supply chain. That means systems companies (syscos) have to fund a huge increase in their stock of colours across their range, so they can supply orders from stock. If they don’t, their fabricators will wait to see what the delivery lorry doesn’t bring! And then call their customers to explain and apologise. No surprise that without colour in stock, fabricators and their installer customers struggle to sell colour. Deceuninck has invested in mountains of stock and in foiling, machinery, logistics, warehousing and online ordering to be fully #ColourEnabled. We foil to stock, not to order and we offer 26 colourways (soon to be 30!) permanently in stock. So our customers can sell colour, because they know their order will arrive on time, in full, on their next delivery. Our larger customers sell over 55% colour, well ahead of the market. Isn’t it time all systems companies did the same?

www.glassnews.co.uk | January 2019

Jon Vanstone Chair, Certass Trade Association Isn’t it about time… we included installers in the big industry discussions? As another year draws to a close and the industry is left with so many vital issues unanswered, I think it’s probably time to change tact. It’s the age-old problem. The smaller businesses are the ones that are facing the issues, but are they included in the discussions and plans to help solve them? I suspect for a lot of industries the answer is no, and it’s definitely true for the glazing industry. It’s the big companies, who have enough cash to have influence on policy changes, who sit in the forums, round tables and discussions, creating the agenda and presenting the same ideas over and over again. I say it’s time we include installers in these big glazing industry discussions. They are the vital link between the glazing industry supply chain and the consumer. Given the opportunity, I think they could give us incredible insight and some great ideas to help tackle all the issues, from skills, through to industry reputation. And that’s what Certass Trade Association is going to do in 2019.

Adrian Blaydon

However, the GGF is planning to increase its activity in 2019 as Adrian Blaydon GGF Technical Officer and Secretary of the GGF Fire Resistant Glazing Group explains: “We are planning to do more in 2019, to educate and inform key audiences on fire safety, both in terms of the importance of product performance and ensuring correct installation. In June this year the GGF launched its newly revised edition of “A Guide to Best Practice in the Specification and Use of Fire-Resistant Glazed Systems”; which clarifies the key elements associated with achieving a fire-resistance performance from a glazed system. This Guide is one of the most used GGF technical publications and that comes as no surprise as the industry is seeking high quality information to ensure they are using and applying the appropriate fire resistant glazing systems. Last year the GGF exhibited at FIREX International - the trade show that promotes fire safety to a broad audience of architects, specifiers, building managers and fire safety officers. For 2019, the GGF have secured 50% more space at this high profile exhibition and plans to once again exhibit ‘before and after’ samples of Fire Resistant Glazing, to demonstrate how these vital life safety products react when exposed to a fire event. In addition the Federation will have a presentation slot and a video demonstration showing the performance of fire resistant glazing during a fire.” Steve Bond, Chair of the GGF Fire Resistant Glazing Group commented: “These are challenging and interesting times for fire safety. The subject of fireresistance within construction has been a highly focussed topic and it is good to see the GGF put the appropriate resource behind fire safety. When it comes to potential life threatening situations, all those responsible for fire safety should be fully aware of how fire resistant glazing reduces the risk and can limit the harm to life and property.”

Kevin Buckley

On the political side, fire safety is top of the GGF’s agenda as Kevin Buckley, GGF Group Chief Executive underlines: “Fire safety is one of our main political campaigns in 2019. This year and since Grenfell we have been at the forefront of meetings, workshops and events with various groups, committees and government. Our mission is to ensure the key audiences are educated in fire safety and the performance of fire resistant glazing; from Government departments, policy makers/regulators through to architects, specifiers and onto manufacturers and installers. We aim to continue sharing and pushing our authoritative technical information to those responsible for fire safety in buildings.” The GGF Guide to Best Practice in the Specification and Use of Fire-Resistant Glazed Systems is available for free download https://tinyurl.com/yam64y7f from the GGF website www.ggf.org.uk.

READER ENQUIRY NO: 0119/0082

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THE BEST ALL ALUMINIUM LANTERN ROOF

AWARD FOR AWARD FOR INNOVATION INNOVATION The Charles Godfrey Memorial Award for Innovation is given every The Charles Award for Innovation is given every year Godfrey to a productMemorial that has brought significant innovation to the year to a building product that has brought significant innovation to the industry. The Korniche Aluminium building industry. The whole installation process went like a dream and I said at the time that I couldn’t

PR budget?!. So I’m over the moon with this independent award and Roger’s comments

Roof Lantern has been wait until I had the chance to fit another. as it puts the product, engineering and awardedAluminium this prestigious It didn’t installation take long. Without the slightest design stage and applauds the The whole process went like a centre PR budget?!. So I’m over the moon with this Korniche rush I fitted three on a roof in less than a advantages these efforts deliver above award for 2018. dream and I said at the time that I couldn’t independent award and Roger’s comments

The and each one was perfect. More its competitors. In 2019 Made for Trade Roof Lantern has been wait morning until I had the chance to fit another. asinnovation it putsdelivered the product, engineering and importantly, the customer was delighted”. continue the in the Roger Bisby who tested the Korniche earlier Korniche Lantern with a new product launch and applauds the awarded this It didn’t take long. Without the slightest design centre stage in the yearprestigious commented: “The first thing Made For Trade are delighted to have at the FITShow which we are all very excited I saw was the packaging. Every builder rush received I fittedthis three on a roof in less than a advantages these efforts deliver above award for 2018. award, one that stands by about” knows the frustration of having items arrive

morning andvalues eachon one perfect. More its competitors. In 2019 Made for Trade the very whichwas the Korniche on site with damage. It slows the job down was conceived -customer to deliver to was builders and There is no greater proof that like and causes hassle for the manufacturerimportantly, the delighted”. continue thea product innovation delivered in the Roger Bisby who tested the Korniche earlier installers a product that makes life on Korniche has made a mark on the industry and the customer. Often there is a knockKorniche Lantern with a new product launch site easier and more cost effective, whilst than seeing competitors scrambling to in the year commented: “The other firsttrades thing on effect because are unable providing a beautiful, architectural lantern catch up, looking to FITShow pick up on one or two Made For Trade are delighted to have at the which we are all very excited to get on. With the Korniche Roof Lantern, I saw was the packaging. Every builder look that is contemporary whilst holding aspects of the design to try and differentiate everything arrived in perfect condition. received this award, one that stands by about” knows the frustration of having arrive booklet, on to traditional timber style fitting any their own products and claw back market The next thing is items the instruction the very valuesIN on which the IN Korniche home. FITTED MINUTES, GLAZED share. However, the Korniche Aluminium whichItdeserves award its own. A huge on site with damage. slows asthe jobondown SECONDS, STRONGER than to anybuilders other Lantern alreadyisachieved an affinity amount of thought and design has gone was conceived to deliver and hasThere no greater proof that a product like and causes hassle for the manufacturer lantern on the market with WARMER with both trade and homeowners which into this. Every stage is clearly shown with installers a product that makes life on Korniche has made a mark on the industry construction and SLIMMER profiles. will be hard to overturn. No other lantern and the customer.intelligent Often use there is a knockof colours to show you the has the overall winning combinations site easier and more cost effective, whilst than seeing competitors scrambling to on effect becauserelevant othercomponents. trades are unable Bradley Gaunt, Managing Director says “We the Korniche delivers. From quotation to Then there is the engineering. It all fits providing a beautiful, architectural lantern catch up, looking to pick up on one or two to get on. With the Korniche RoofI say Lantern, have been entered for many fenestration delivery in as little as five working days perfectly, and, when fits, I mean no look that is contemporary whilst holding aspects of the design to try and differentiate awards over the last couple of years and for a totally bespoke product and fitting in gapsinor perfect misalignment, and no need for everything arrived condition. from my point of view in this industry under 30 mins on site – Korniche remains packers, shims or sealant. on to traditional timber style fitting any their own products and claw back market The next thing is the instruction booklet, we often see these awards as the usual the obvious solution for trades looking for home. FITTED IN MINUTES, GLAZED IN However, the Korniche Aluminium suspects congratulating one another on a lanterns toshare. grace their flat roof extension which deserves as award on its own. A huge their endeavours, in many cases projects in 2019. SECONDS, STRONGER thanwinning any other Lantern has already achieved an affinity amount of thought and design has gone could easily be based on the strength of a lantern on the market with WARMER into this. Every stage is clearly shown with construction and SLIMMER profiles. Email: sales@madefortrade.co intelligent use of colours to show you the Call: 01642 610799 | Fax: 01642 615854 | www.korniche.co.uk relevant components. Bradley Gaunt, Managing Director says “We Then there is the engineering. It all fits have been entered for many fenestration perfectly, and, when I say fits, I mean no KORNICHE_Godfrey Award Advertorial.indd 1 awards over the last couple of years and gaps or misalignment, and no need for from my point of view in this industry packers, shims or sealant. we often see these awards as the usual suspects congratulating one another on their endeavours, in many cases winning could easily be based on the strength of a

with both trade and homeowners which will be hard to overturn. No other lantern has the overall winning combinations the Korniche delivers. From quotation to delivery in as little as five working days 13/12/2018 08:05 for a totally bespoke product and fitting in under 30 mins on site – Korniche remains the obvious solution for trades looking for a lanterns to grace their flat roof extension projects in 2019.

Email: sales@madefortrade.co Call: 01642 610799 | Fax: 01642 615854 | www.korniche.co.uk 60KORNICHE_Godfrey Award Advertorial.indd

13/12/2018 08:05 January 2019 | www.glassnews.co.uk

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READER ENQUIRY NO: 0119/0000 GN - Korniche_Full PG 2019.indd 1

04/12/2018 10:32

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SELECTA SYSTEMS

G18 VICTORY

FOR VIRTUOSO DOORS

VOTED PVC COMPANY 2018

Virtuoso Doors was in a jubilant mood as it picked up the winning trophy for ‘Promotional Campaign of the Year’ at the recent G18 Awards. The awards topped off a historic 2018 for Virtuoso Doors -- the best year ever in its 37-year history.

Selecta Systems renaissance continues, as do the accolades, with Selecta being voted PVC Company 2018 at the National Fenestration Awards. Sales Director, Andy Green, and Marketing Manager, Mark Walker, who have over 50 years of loyal service between them at Selecta, open up about the recent awards and recognitions, whilst giving an insight to their resurgence.

The prize was awarded to Virtuoso Doors for its fully integrated marketing campaign – ‘Crafted Precision’, which helped the brand to achieve phenomenal growth of more than 50% in 2018. Unveiling a new company name and a bold new look for Virtuoso Doors, the campaign skillfully raised Virtuoso’s profile and helped to establish the business as a major player in the composite door market. In awarding Virtuoso Doors, the G18 judges described the ‘Crafted Precision’ campaign as “a unique campaign that delved behind the actual product producing an impressive return on investment.” Tony Craggs, managing director of Virtuoso Doors, collected the trophy. He said: “Winning this award has rounded off an outstanding year for Virtuoso Doors and we are incredibly proud to have taken the winning title for our inventive campaign. This campaign was all about the people who create our doors and the unique combination of human craftsmanship and precision engineering that goes into making every single one of them.”

“This is the first time that Virtuoso has entered for a G Award and we were up against some top industry names, so it means a great deal to us to win. This award is a tribute, not just to the amazing team that worked so hard to make Virtuoso Doors a runaway success, but also to our customers who have achieved impressive growth too. The results of the campaign speak for themselves and our terrific achievements prove that Virtuoso Doors is now a leading force in the composite door arena.” Virtuoso has invested heavily in new product development in the last 12 months and much of its recent success is credited to Virtu-AL – the ultra-modern aluminium textured, non-woodgrain finish composite door – and its newly launched aluminium outer frame. Virtuoso was the UK’s first composite door manufacturer to create an aluminium effect composite door and the first to offer an aluminium frame for all of its composite doors. To find out more about Virtu-AL or the full Virtuoso range, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @ virtuosodoors on Twitter. READER ENQUIRY NO: 0119/0084

THREE IN A ROW FOR EPWIN WINDOW SYSTEMS Epwin Window Systems has won the Sustainability Initiative of the Year at the G18 Awards. The company won the prestigious award for being one of the first companies to achieve the VinylPlus® Product Label certification and their ongoing commitment to sustainability across the business. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “We are delighted to have our commitment to sustainability recognised in this way and to win this award is recognition of the ongoing effort of the teams at Epwin. It’s the third G Award in a row for the business and we are all thrilled.” The VinylPlus® Product Label is a labelling scheme that makes it easy for customers and markets to identify the most sustainable and high-performance PVC products. The label has been developed to ensure a

company’s overall policy and performance, as well as the component materials used for its products, are aligned with sustainability criteria. Epwin Window Systems has achieved VinylPlus Product Label certification on its three leading profile brands – Profile 22’s Optima, Swish Window and Doors Systems’ 24/7 and Spectus’ Elite. The systems house was one of the first businesses to apply for the VinylPlus label and one of the first to achieve certification. The award was announced at the industry’s prestigious ceremony held at the London Hilton Hotel on Park Lane in London. As Gerald points out, it’s the third G Award in a row for Epwin Window Systems – the company won New Product of the Year in 2016 for Optima from Profile 22 and Training and Development Initiative of the Year in 2017 for helping 253 employees successfully achieve NVQ Level II qualifications. Gerald concluded: “The G Awards recognise excellence in our industry, the standard is high and competition is fierce. To win an award three years in a row is a reflection of the commitment of our teams to going above and beyond and setting new standards in the industry.”

From left to right: Andy Bevan – Operations Director – Epwin, Gwain Paterson – Thermoseal Group MD (award Sponsor), Mark Watson and Neil Stuart – Divisional Compliance Manager - Epwin

Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0119/0085

“Firstly, we are absolutely delighted to be voted PVC Company 2018 and would like to thank everyone who nominated and voted for ourselves in this highly competitive category. This award really does mean a lot to everyone at Selecta and follows up on being voted Systems Company at the 2017 awards. The great thing about the NFA’s is that all the awards are nominated by and voted for by your industry peers, which for me, there is no greater recognition than from those that work in the industry, day in day out, so thank you again. The award also epitomises and recognises the amount of hard work that the team have put in to, not only being nominated finalists in five categories, but also going on to win this accolade. It’s been another flourishing and successful year for Selecta, as the company continues to go from strength-to-strength” said Andy. “As a team, we work hard to build up relationships with our customers, working closely with them and providing that personal touch, which is so important in a world that has become so impersonal. Being nominated finalists in five categories exemplifies that effort and hard work, whilst being voted PVC Company 2018 on the back of last year’s Systems Company success, really is the icing on the cake.” Selecta’s and the Advance 70 Window and Door Systems popularity have grown considerably over the last couple of years, with the NFA awards endorsing this positive swing in market perception. Mark explains the approach behind this resurgence, “As a team we have worked hard to change the misguided perception of Selecta and the Advance 70 System, outside of our own fabricator base. We have always been seen as a unique systems company, none more so than now, with ourselves being the only independently and family owned UK based PVCu Systems Company.” “We’ve taken the lid off Selecta and opened up to the industry by making people aware of our comprehensive service and support packages, whilst exposing the market to the qualities, versatility and value of the Advance 70 Window and Door System and its associated products. This more direct and open approach, promoting the real values, personal service and reasons to #bepartofthefamily, were all part of an

overhaul of our marketing strategy and plan. This very open and personal approach has certainly captured the attention of the market, with record numbers of fabricators converting to the Advance 70 System and enjoying the benefits of being a customer of Selecta and being part of the family.” Andy continues, “The change in perception and positivity surrounding Selecta and the Advance 70 System, has not only resulted in the business being voted PVC Company 2018 and Systems Company 2017, but also had a major impact on the number of fabricators now converting to the Advance 70 System. So much is the demand, that we have had to expand our Sales team by employing a further two industry experienced Business Development Managers, with Graham Prowse covering the South West of the UK and Richard Reeves, Central UK.” “We have also expanded our Technical Team with Mark Simms joining us as Technical Support Manager. These key appointments now take our on-the-road technical and sales support team to 10, providing service and support to all of our fabricators across the breadth and width of the UK.” Selecta Systems will certainly start 2019 with further optimism and enthusiasm as they look to build further on their recent recognitions and record profile conversions. Selecta and the Advance 70 Window and Door System continue to be one of the industry’s biggest success stories of the last two years. If you are looking for an award winning PVCu window and door system supplier that can service and personally support your business, then contact Selecta on 0121 325 2100, email marketing@selectasystems.com or visit www.selectasystems.com. Written by Mark Walker, Marketing Manager, Selecta Systems READER ENQUIRY NO: 0119/0086

January 2019 | www.glassnews.co.uk

INDUSTRY AWARDS

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DOUBLE R SCOOPS FIRST PRIZE: GLASS COMPANY OF THE YEAR Double R Glass & Roofing Systems Ltd is thrilled to be named Glass Company of the Year at the industry’s prestigious G18 Awards.

staff across the entire business have done an outstanding job of adapting to new processes, while continuing to deliver on our service promises.

“We couldn’t be prouder of the entire team at Double R for achieving this award,” says Ian Sims, Managing Director of Double R. “We took home the top prize for significant investment in the business, including the first of its kind, fastest vertical Super Spacer Automatic Hot Melt IGU line in the world, and then growing our sales to fill this new capacity. All while continuing to offer the same high levels of service our existing customers have come to expect. It hasn’t always been an easy road, but our dedicated

“The glass sector has seen some negative press in recent months, but our focus hasn’t faltered – we work hard with the help of our key partner suppliers to deliver high quality products, when our customers need them. We’ve developed long standing relationships with many of our fabricator and installer customers because we genuinely try to put their needs first. Even when something goes wrong, we’ll try and put it right first and ask questions later. “To receive such prestigious third-party recognition for our quality focused approach is a fantastic endorsement of the way we operate at Double R, and we will continue to work hard to ensure we remain worthy of the title, Glass Company of the Year, for years to come.” For more information visit www.glassandroofs.com or call 01933 443658. READER ENQUIRY NO: 0119/0087

THERMOSEAL GROUP WINS G18 CUSTOMER CARE INITIATIVE OF THE YEAR Following another extremely busy year of investment in the Group’s infrastructure in addition to continual development of its Technical Centre and IG component manufacturing facilities, Thermoseal Group has won yet another award. At the Glass and Glazing Industry’s prestigious G18 event at the Hilton on Park Lane on 30th November, the Thermoseal Group team were presented with ‘Customer Care Initiative of the Year’. 2017-18 has seen the installation of a new order tracking and delivery system at Thermoseal Group which is the final stage of its 5-year plan to achieve paperless sales order processing and a system which, as well as doing its bit for the environment, ensures a first-class service to customers. This system proceeded a Centralized Production Control System, then a Bar Coding System as well as an earlier-installed customer e-Order Confirmation System, so that customers now receive continual order and delivery updates and all without any paper involved. This series of new systems, as well as investment of £100K-plus to reclaim and recycle almost 100% of its waste plastic, will help Thermoseal Group to reduce its carbon footprint and ensure it uses less of the Earth’s resources. The Group’s Managing Director, Gwain Paterson said: “Winning this award is testament to the great team of people we

www.glassnews.co.uk | January 2019

have at Thermoseal Group both involved in the implementation of the systems and processes we have in place to enhance our service, and of course all those involved in making sure we deliver on our promises to customers. From production to account management and administration, all of our teams are a 100% focussed on offering best in class service. “This award is also testament to our customers who continue to work closely with us and spur us on to continually improve our processes. With this in mind, I’d like to thank everyone involved in helping us to achieve this award and thank you to all customers, staff, suppliers and industry contacts who have supported our award wins and continue to cheer with us.” To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit www.thermosealgroup.com. For full information about the Group’s warm edge spacers see www.thermobarwarmedge.com and www.thermoflexwarmedge.com. READER ENQUIRY NO: 0119/0088

DECEUNINCK WINS G18 PRODUCT OF THE YEAR WITH LINKTRUSION™ TECHNOLOGY VBH CROWNED ‘COMPONENT SUPPLIER OF THE YEAR’ AT G18 AWARDS VBH (GB), manufacturer of the greenteQ suited hardware range and supplier of the UK’s largest selection of third-party products, has won the G18 ‘Component Supplier of the Year’ in a glittering ceremony at London’s Hilton Park Lane Hotel. The G18 Awards is one of the glazing industry’s highest accolades, recognising excellence in both products and customer service. Simon Monks, Managing Director of VBH puts the win down to the customercentric approach of the company as well as a fantastic network of staff. “We’re delighted to win Component Supplier of the Year. The last few years at VBH have been focused on extending the greenteQ range across PVC-U, timber and aluminium: introducing solutions that work for UK customers, such as suited furniture for windows and doors. Taking it one step further, we’ve developed bespoke hardware solutions for our fabricator customers and recently updated the VBH24 webshop and product configurator to make product ordering as simple as possible for those who are pressed for time. And all of our products are backed with either a 10 or 25-year manufacturers’ warranty, as standard.” Also key to the success of the greenteQ and third-party hardware offering is VBH’s Q-secure Guarantee, which provides fabricators and installers with a completelyfree, multi-brand security guarantee that sets them apart from their competition. “It’s great to be recognised for the team’s hard work. We are totally focused on our customers and giving them the products and service they need. We also encourage customers to approach us for ‘out of the box’ solutions – we have already undertaken a series of PAS24 security tests so fabricators can claim Document Q compliance”, adds Simon. For more information and to see the latest VBH and greenteQ news, visit www.vbhgb. com, www.qsecure.co.uk and follow @ VBHgreenteQ. READER ENQUIRY NO: 0119/0089

Deceuninck has won the G18 ‘Product of the Year’ award with Linktrusion™ technology. This is the second year running Deceuninck has scooped the top prize for product innovation at the prestigious G-Awards. Described by judges as “a truly innovative product”, Linktrusion™ is a completely new, patented composite technology that combines pultruded glass fibre with PVC-U in Deceuninck’s 5000 composite system. Windows and doors made with Linktrusion™ are light and strong with slim sightlines and outstanding thermal performance. Fully recyclable, Linktrusion™ windows and doors are the first to remove the need for traditional steel reinforcement so developers can specify very tall windows and large doors. “To say we’re over the moon is an understatement!” says Deceuninck MD Rob McGlennon. “Linktrusion™ is a real innovation and it is already making a big impact in the commercial sector. Our 5000 window and doors with Linktrusion™ combine outstanding performance with a flush, contemporary appearance that specifiers love. “We’ve had a fantastic year with sales up 17%, but winning Product of the Year is the icing on the cake. It follows our win in 2017 with the standout Heritage Flush Sash, and it’s great to get the recognition from peers and industry experts. I’d like to thank the Deceuninck team for all their hard work, and our customers for their ongoing support.” Deceuninck was presented with its trophy at the G18 gala dinner and awards ceremony at the London Hilton on Park Lane at the end of November. The annual G-Awards celebrates the achievements of companies and individuals in the glass and glazing industry. For more information on Deceuninck and Linktrusion™ call 01249 816 969, visit www.deceuninck.com and follow @DeceuninckUK.

Deceuninck wins ‘Product of the Year’ at the G18 awards READER ENQUIRY NO: 0119/0090

INDUSTRY AWARDS

CHARITY NEWS

A LANDMARK

DOUBLE CELEBRATION

FOR FENSA AT G18

PROJECT FOR TUFFX

FENSA Installation of the Year 2018 - G18 Winner - Monarch Windows

It was a double celebration for FENSA at the G18 Awards with two FENSA members winning the Installer of the Year and the Installation of the Year awards. The Window Company (Contracts) Ltd, were first to celebrate as they took to the stage to accept the Installer of the Year award from Anda Gregory, Managing Director of FENSA who commented: “I am delighted for The Window Company (Contracts) to win this award. It is most deserved as they lead by example with high quality installations and professional customer service.” Monarch Home Improvements (North East) won the Installation of the Year award which was voted the best by homeowners from their feedback. Chris Beedel, FENSA Director of Membership presented this award and said, “With thousands of homeowners providing feedback on FENSA installations, I am pleased that Monarch has emerged as deserving winners of this prestigious award.” FENSA were one of the headline sponsors of this year’s awards and are keen to continue to support this major industry event in 2019. Chris Beedel summarised, “The G18 awards have capped a memorable year for FENSA which as seen us celebrate our 16th anniversary and our 13 millionth installation. We were delighted to sponsor this year’s awards and thanks to all who entered. We are now looking forward to an even bigger year in 2019.” www.ggg.org.uk

FENSA Installer of the Year 2018 G18 Award Winner - The Window Company Contracts Ltd READER ENQUIRY NO: 0119/0091

GLASS

OAKLAND GLASS SUPPORTS GM FUNDRAISING’S FINAL RIDE Oakland Glass Ltd is proud to announce that it will once again be supporting GM Fundraising’s efforts, this time by sending representative Glyn Moorhouse on the charity’s final cycling challenge, ‘From Russia with Hope’. “I was involved in GM Fundraising’s first all-female challenge, Paddle2Pedal, last year,” explains Tina Moorhouse, Managing Director of Oakland Glass Ltd “and although it was certainly challenging, the sense of achievement for completing the 7-day canoe, abseil and bike adventure, and collectively raising over £100,000 for the charity, made it more than worthwhile. Glyn was on the support team last year and straight away vowed that he would be part of the next challenge. We didn’t know at the time that it would be such an important ride, as GM Fundraising’s final cycle challenge.” “I’m thrilled to be part of the GMF cycle team this year, supporting such a worthwhile cause,” says Glyn. “Tina and the rest of the ladies set the bar high last year, so I’ll be doing my best to raise as much money as possible with the team this year. If people want to support me, they can donate at https://www.justgiving. com/fundraising/moorhousefrwh. “I’m excited about the challenge. It’s my first time on this well-established team of riders but I trained with Tina last year and am determined to make sure I train hard and am at peak fitness by the time we set off in June.”

Glass processing specialist, TuffX, has successfully supplied 235 panels of precision made, 10mm clear toughened glass for use as internal balustrades on a prestigious Barratt London development located in central London. Located on Lower Thames Street near the world-famous Tower Bridge, Landmark Place is a development of 165 suites, one, two and three-bedroom apartments and penthouses. Residents also have access to a 24-hour concierge service, 20m swimming pool and spa, and state of the art fitness suite, alongside views of London and the River Thames.

With a development that demanded premium components throughout, it was crucial that the company supplying the large number of glass balustrades – a key feature of the project – was capable of meeting the highest standards, not just in terms of the quality and consistency of the finished product, but also with regards to customer service. With nearly 20 years’ experience in manufacturing and supplying specialist toughened safety glass, TuffX regards itself as one of the UK’s most forward thinking and customer focussed companies. As part of a comprehensive portfolio of products, its glass balustrades are suitable for both high-specification commercial as well as premium domestic projects, and it has produced balustrading, infill panels and

glass cladding for numerous prestigious developments across the UK. Managing director, Graham Price, commented: “Large, premium developments such as Landmark Place always present a challenge, and in this case the quality and precision of finish of the glass was key for our client, with all the panels requiring polished edges and drilled holes. In total, we produced 235 panels, in 10mm, high optical quality toughened glass which represented a total glass area of 142m2, a significant and highly visible part of the building,” he continued. “As an additional challenge, all the panels were ordered in a variety of shapes and sizes, which for some suppliers – when you consider the high number of bespoke panels required – could have caused problems and therefore delays. However, through consistent investment in our factory we work with the latest processing equipment, including three CNC machines and an advanced Glaston FC500 glass toughener, giving us complete control over our entire manufacturing process. It is this flexibility, coupled with experience, that enables TuffX to produce greater volumes of unique shapes and sizes of glass, sometimes with the most intricate of surface designs, always finished to the highest standards.” TuffX is capable of producing a wide range of toughened glass products from its stateof-the-art Merseyside facilities, all of which conforms to European Safety Standards. It operates a nationwide delivery service of five to six working days on standard deliveries plus an express service if required. www.tuffxglass.co.uk READER ENQUIRY NO: 0119/0093

Taking place in June 2019, ‘From Russia With Hope’ will see team of 18 riders cycle through 10 countries in 12 days, ending up at Hope House Children’s Hospice, the very people they are fundraising for. The total tally is 2,730 miles – in excess of 280 miles per day – with 34,000 ft of climbing. As always, every penny raised will go to Hope House to support their care of life-limited children and their families. For more information visit www. oaklandglass.co.uk or http://www. gmfundraising.co.uk/from-russia-withhope-saving-the-best-till-last/ READER ENQUIRY NO: 0119/0092

January 2019 | www.glassnews.co.uk

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DOUBLE CELEBRATIONS FOR HURST Double celebrations are taking place at leading composite door and PVC-U door panel manufacturer Hurst. The firm has honoured four more members of staff who have achieved 20 years’ service with the business and is now set to mark the 50th anniversary of its parent company Hurst Group in early 2019. Emma Page, Lynn Dennison, Aide Page and Gerry Stephenson are all toasting to two decades of working at Hurst. This latest 20year milestone at the company means that 27 people have now amassed more than 550 years of service between them. And there was an extra celebration for Emma Page who works in accounts and First Inspection Team Leader Aide Page. Emma met her husband Aide when she started at Hurst and the couple have just celebrated their 10th wedding anniversary. Mark Atkinson, Sales Director at Hurst Plastics, said: “2018 has proven to be an outstanding year for Hurst – our performance across composite doors and door panels has been exceptional and we’re really proud to top these achievements with a fantastic double celebration. “People are at the heart of Hurst and it really is a huge achievement to have such a

long serving team with a total of 27 people having now hit the 20-year mark. More than 50% of our workforce has been with the company for over 10 years and 20% has been here for at least 20 years and that is an incredible asset – both in the wealth of industry experience and knowledge we bring to our customers and in the commitment that everyone demonstrates to the long-term success of the business. “With Hurst Group marking 50 years, we have a very solid foundation for the future and we’re looking forward to a very promising 2019 when we will be unveiling lots of exciting new developments and building on our significant success. Watch out for more in the coming months!” Purchase Accounts Administrator Emma Page joined Hurst in March 1998, originally as an administration assistant. She is one of seven members who make up the finance team. She says: “I’ve seen so many changes and developments in my 20 years at Hurst. The company has grown and brought many more new customers on board and our systems have developed to keep pace with that growth. I really enjoy working at Hurst and being part of a great team of people.

Left to right: Gerry Stephenson, Aide Page, Emma Page and Lynn Dennison

And of course, I met my husband Aide whilst working here and he’s also celebrating 20 years at Hurst, which is quite a novel achievement for us.” Receptionist Lynn Dennison is the voice of Hurst, taking up to 300 calls a day on the busy switchboard. She has been with Hurst since April 1998. She says: “I love my job and it feels like I started yesterday. Hurst has certainly moved ahead with technology but that’s not at the expense of the personal touch that you see throughout the business. Hurst is a warm and friendly company and it provides a great working atmosphere. My daughter also works at Hurst and, having been here for 18 years, she’s not far behind me! I’m

looking forward to celebrating her 20th anniversary in a couple of years’ time.” Hurst employs 140 staff and currently manufactures 400 composite doors and 3,000 door panels a week from its two dedicated factories in Kingston-Upon-Hull. Hurst is a member of the Hurst Group, which was established in 1969. The Group has 350 employees and a turnover in excess of £50 million a year. With expertise in joinery, building services, ceilings and flooring, it is a leading player in the interiorfit-out contracting and glazing industries. Tel: 01482 790790 www.hurst-plastics.co.uk READER ENQUIRY NO: 0119/0096

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January 2019 | www.glassnews.co.uk

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MARKETING & DESIGN

Uncertainty un / certain / ty Fact

Certainty

Companies that invest in marketing during uncertain times perform better in the long-term than those that cut their budget.*

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pur / pl / ex Purplex helps companies in the fenestration industry build stronger brands and gain market share for sustainable growth. pur-pose / pl-anning / ex-ecution

3 0119/0103

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SUPPLIES

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A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence

www.glassnews.co.uk | January 2019

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ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT

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Certainty

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pur / pl / ex Purplex is the strategic marketing agency which sees the bigger picture. Led by a CEO with 30 yearsâ&#x20AC;&#x2122; experience in the window industry, Purplex helps companies in the fenestration industry build stronger brands and gain market share for sustainable growth. pur-pose / pl-anning / ex-ecution

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