THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS NOW ALSO AVAILABLE TO TRADE COUNTERS! SEE OUR DOUBLE PAGE AD ON PAGE 54
FENSA LAUNCHES TV ADVERTISING CAMPAIGN AIMED AT HOMEOWNERS
INSTALLERS | FABRICATORS | GLASS PEOPLE
THE RIGHT PEOPLE READ GLASS NEWS Issue 96 | March 2019
SEE PAGE 62
WINDOWS
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At a trade press launch in London, FENSA announced the start of a consumer focussed national TV advertisement campaign backed by a social media presence, online programmatic advertising, and a TV sponsorship package.
SEE PAGE 86
CAREERS
THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS
NOW ALSO AVAILABLE TO TRADE COUNTERS!
Designed to help the homeowner choose a professional window and door installer, it also emphasises the importance of choosing a FENSA Approved Installation company so they can get a FENSA certificate when the job’s done. FENSA is the UK’s original and most well-known certification scheme for the installation of replacement windows and doors and this campaign is the first of its kind to hit the UK’s home improvement market. The TV ad launches on 5th March 2019 and will continue until the end of this year, broadcasting one simple and direct message: ‘Remember to ask for a FENSA certificate.’ Anda Gregory, Managing Director, FENSA
Continued on page 6...
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FOOD FOR THOUGHT The desire to market direct to the consumer seems to be repeated like a broken record. In fact the vast majority of companies I talk to seem to think this is the holy grail that they have been looking for in chasing business in a maturing or mature market. I don’t think anyone would contend with the notion that the market for fenestration is essentially mature in that there is little or no growth per se, rather a passing around of market share with one company’s gain being another’s loss. If this is indeed the case does our industry match up with the definition of a mature market? A market considered to be in a state of equilibrium with an absence of significant growth or a lack of innovation? When supply matches demand the price decided by those market forces is called equilibrium price. Is that really us? Whereas the significant growth is absent, surely we have plenty of innovation? That may well be the case but I’m not sure we can really claim there is real growth. The great danger of mature markets is that price becomes the differentiator as opposed to the product. That, of course, is the real danger: the downward price spiral which is the way to queer street. Now it’s all sounding pretty grim, however I do actually believe that we do have product differentiation within our industry: differentiation and innovation. The key is ensuring that the customer knows what makes one product different from another. You’ll notice I said customer, not consumer. There’s a good reason for that. Does a mature market demand different marketing strategies? People talk of niche marketing when a market becomes mature. Yes, lots of buzz words and ideas but it’s all about maintaining a competitive advantage allied to loyalty and customer satisfaction. However, that doesn’t seem much different to normal marketing tactics as we all know that to keep a customer is much more cost effective than chasing new ones. If the market is, essentially, restricted in size, then gaining market share is key. It’s about doing things better than your competitors whether that’s new products, the service you provide or your ability to reach potential new customers. When times get tough and money needs to be saved it’s usually the marketing department that is the first to get hit, either in budget reduction or even people. Funny that! Particularly when marketing is just what is needed. I mentioned earlier how I referred to the ‘customer’ not the ‘consumer’ and that’s because I don’t necessarily go along with the notion that marketing to the consumer is the answer to all our problems. Within our industry we have a perfectly good sales channel through
www.glassnews.co.uk | March 2019
the installers, our customers. I have never come across anyone who has had new windows (yes, my normal unscientific survey of friends and neighbours!) name the system company or the fabricator. As far as they are concerned the windows are from the installer and the installer’s name is the one trotted out. Having worked in industries where the sales channel has relied on the principal driving the public into the point of sale I am well aware of the £millions per annum I had to spend to achieve this. So my question is, is that the way to go when, at the end of the day, the consumer will still require an installer to fit the windows or any other product? Perhaps the better way is to work hard with the installers, the ones who are already talking to the consumers in their towns and neighbourhoods? Part of me is tempted to say that we should be thankful that our model within the fenestration industry does not require us to chase the consumer, direct! Is there anything wrong with trying to get in front of the consumer to stimulate sales? Certainly not, and that effort can be all part of your marketing mix. All I’m saying is that there is a viable sales channel that exists and perhaps can be used even more effectively. With the advent of social media and digital marketing, generally, we have an opportunity to talk and stimulate the consumer and I see this as an added and important weapon in our armoury. It gives us the opportunity to reach new and different consumers such that, just maybe, the market can actually grow. But are you, having established a rapport with the consumer, going to start installing all these products? I wouldn’t have thought so. So at some point the consumer is going to need an installer and I don’t think we should forget or ignore that fact.
February 2019 crossword solution:
‘TIME OUT’ WINNER – FEBRUARY! Sudoku: Mr C Springthorpe, Brigg, North Lincolnshire Eye Spy: Rebecca Hudson, Vange, Essex Spot the Difference: Tony James, Romford Crossword: Mrs C Burlak, Bristol Congratulations to all our winners! Good Luck in this months Time Out pages!
@GlassnewsMag
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CONTENTS 4 Marketing Strategy 5 Marketing Matters 6 Front Page Story 8 Trade News 31 Charity News 32 Roof Expert 38 Colour 40 Face to Face 42 Doors 46 Face to Face 47 Conservatories 48 FIT Show Preview 2019 56 Letters 57 Trade News 59 Glass 59 Cold Calling 60 Aluminium Focus 62 Windows 68 Face to Face 72 Tech Talk 74 Hardware & Security Focus 78 Supply the Demand 80 Industry Awards 81 Machinery 82 Installer Focus 86 Careers 92 Time Out! 93 Find A Supplier glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.
CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Pennington Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.
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MARKETING MATTERS
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MARKE TING MAT TERS
INCORPORATING DESIGN INTO YOUR MARKETING Every month Andrew Scott, Managing Director of leading full-service marketing agency Purplex and award-winning specialist data supplier Insight Data, will be providing advice on marketing. This month he discusses why design is vital to your brand, why it is a vital component of an effective marketing strategy – and why employing a professional design team makes sense. It is said that the average human brain consumes the equivalent of 34 gigabytes of data every day and makes 35,000 decisions.
DESIGN WITH PURPOSE A great brand can be let down with poor creative, yet many companies take on the job of design themselves in-house rather than using a professional design team. These people are not necessarily the very best or most qualified for the job, but they have had a bit of graphic design training in the past and are prepared to get stuck in.
Consumers are bombarded with thousands of advertising and messages across a huge array of channels and media. I call it ‘white noise,’ and standing out amongst it is getting harder by the second and demands new levels of PR, more resources, creative skills and technology than ever before.
Which is a big mistake because, before you realise it, Pete’s design skills are about 20 years out of date and your product is suffering. That’s because poor design will always be recognised by your customers.
So, with only a split second to convince a prospective customer from sticking around to find out more, how do you do it?
GET IT RIGHT Employing a professional marketing design team will help you leave your competitors behind with disruptive design that makes your brand the one that busy people notice.
BRAND IDENTITY It’s all about attention grabbing and informing consumers about your brand, and creative design can leave your competitors behind. Brand identity is how you want to portray your business to your customers and your brand is often the first impression you make. Eye-catching design is art with purpose and it’s what elevates your brand by making it visible and separating it from everything else bombarding your prospective customers. Using images, symbols and words, compelling design can communicate the value of your business or product to a prospective customer and create confidence in your brand.
INCORPORATING DESIGN INTO MARKETING
They can change the look, feel and perception of your business and know how to engage your audience. Once your branding is done and you start to use it, your business will be portrayed as a respectable and more established organisation, and your branding will also provide traction going forward with other design elements. Andrew Scott
How a customer sees your business and feels about it is down to the design, the images you connect with your brand, your logo, the colours you use. Your brand also needs to be found everywhere your customers are looking, and that includes online.
Marketing design is not just your logo, it’s you, it’s your team, it’s what you offer, it’s how you work, it’s what attracts your clients to your business – it’s everything.
The global dominance of the internet has placed increased pressure on businesses to ensure they are presenting and communicating about themselves in the most effective way.
Your marketing strategy is about how you create engagement with a prospective customer and the purpose of marketing design is about gaining brand loyalty.
That means your marketing materials, such as landing pages, email marketing and online banners, need to be as innovative as possible.
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It’s then important to keep that ‘tone of voice’ and your message consistent across all your marketing materials, as well as your PR. Purplex Marketing was founded in 2004 by Andrew Scott, who previously acquired, built and sold several successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit www.purplexmarketing.com or call 01934 808132.
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Questions? Speak to an expert CONTACT US 01452 300912 gets.co.uk sales@windowwid gets.co.uk www.windowwid
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FRONT PAGE STORY
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Continued from page 1... However, although aimed at encouraging homeowners to choose a FENSA Approved Installation company, this campaign will do much more for the fenestration industry in that it shows that buying new windows and having them installed is not fraught with the concerns that many have had about the ‘double glazing’ industry. FENSA Managing Director, Anda Gregory, must be congratulated for launching this campaign and investing heavily in TV advertising. This has not been done on a whim and it is clear that extensive research has been undergone before embarking on this campaign including interviews with the public outside B&Q to find out whether those who have had windows installed, or are thinking about it, know about FENSA and to ensure their replacement windows and doors comply with building regulations, are energy efficient, and registered with their Local Council. When the work’s complete, homeowners will receive a FENSA certificate as ‘all the proof they need of a job done right’. What will be interesting is the results of interviews after this campaign is completed. It would not be unreasonable to say that it is about time FENSA talked to the consumer and Anda Gregory is the first to acknowledge this. By launching this campaign, FENSA will educate the homeowner as to the importance of having a FENSA Approved Installer and the need to have certificates that can be passed on should they move home. Indeed, they usually only become aware when the solicitor for the buyer requests the certificate!
protected and this campaign will ensure that many more will understand the risks of not appointing a FENSA Approved Installer to carry out the work.” “Implicit within the campaign is that for the homeowner to obtain a FENSA certificate, their windows and doors must be fitted by FENSA Approved Installers.”
Anda Gregory says the campaign has the clear objective of increasing awareness of the FENSA brand. “It will do this by reminding homeowners who need windows or doors replaced that only by appointing a FENSA Approved Installer will they receive a FENSA certificate when the work is complete. As a result,” she explained, “this will drive homeowners to actively seek out FENSA Approved Installers to ensure the work is completed satisfactorily in addition to complying with building regulations.” With nationwide coverage the advertisement will be shown across the UK on a range of carefully targeted TV channels that will provide more than 190 million ‘impacts’, the number of unique viewings. The messages delivered by the TV, digital and social media campaigns will also be reinforced to the industry through trade media, PR, events such as the FIT Show, regional roadshows and presentations. An improved website, homeowner marketing packs and pointof-sale material for installers will also be available to supplement the campaign and help FENSA Approved Installers prove their professionalism. There is also an important message for the installers in this ‘All the proof you need’ campaign. Chris Beedel, Director of Membership for FENSA said: “The campaign will also increase the number of compliant installations. FENSA Approved
6
Chris Beedel, Director of Membership, FENSA
Installers carry out nearly 600,000 window and door installations annually, representing about 80% of all installations carried out under competent person schemes. But that still leaves a significant number of installations for which no certification, customer assurance or consumer protection is provided. These homeowners must be
It is important to note that FENSA has around 6,200 installers and that number is growing. Of the nearly 600,000 installations, annually, that are certified with FENSA, they undertake around 13,000 inspections/ assessments each year to ensure standards are maintained. Apart from Anda Gregory acknowledging that perhaps a consumer focussed campaign should have been conducted before this, with FENSA being 17 years old, she also recognised that the organisation had seemed too large to really care, that they weren’t doing what they should to help installers nor doing enough to tackle the grey market installers who operate below the radar with no protection for consumers. They have therefore undertaken a strategic review and are now determined
to follow through on the findings during the life of the 5 year strategy. The homeowner has, largely, been unaware of FENSA, what it stands for and what it can do for the homeowner but there is some frustration in that FENSA does not have a right to ‘police’ the industry and that remains in the hands of Trading Standards who are underfunded to do this work effectively. The ‘All the proof you need’ campaign using the familiar yellow sticky notes is the first major outcome of the Strategic Business Review undertaken by FENSA and led by Anda Gregory following her appointment early in 2018. The five year strategy will also see improvements to processes, systems and infrastructure at FENSA including a significant increase in staffing, a focus on providing excellent customer service both to consumers and Approved Installers aided by sophisticated IT and telephone systems, and the creation of new business partnerships, such as a consumer finance partner, aimed at supporting installers. “We are committed to making FENSA work better for its Approved Installers and, through them, to improve industry standards and reputations,” said Anda. “Extensive market research and attentive listening to homeowners and our installers is resulting in a FENSA that is now far more than a self-certification scheme.” Further information about FENSA and the FENSA TV campaign, developed in partnership with brand strategy and communications agency CMDi, can be found at www.fensa.org.uk. READER ENQUIRY NO: 0319/0010
March 2019 | www.glassnews.co.uk
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12/02/2019 12:57
TRADE NEWS
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BE SMART. BE READY. The trend for becoming smarter is on a speedy upward trajectory, but are we doing enough in windows and doors to take advantage of this lucrative market? Giovanni Laporta, head of the innovative Smart Ready concept doesn’t think so and explains why. There’s no doubt that the world is getting smarter. The most recent PwC survey suggests that £10.8bn will be spent on smart home devices in 2019. The same survey reports that 30% of people are planning to buy a smart device for their home in the next two years and 40% of device owners are expected to upgrade within 2 years. There is already a market for smart products and the trend will only grow as the digital natives that make up Generation Z start moving into their own homes. With internet and social media playing such a huge part of their everyday lives, they expect to be connected. Smart, when done right, is lucrative. After being rejected on Shark Tank, the US version of Dragon’s Den, the owner of Ring, the video doorbell company, sold to Amazon for $1bn. All the big names are at it – British Gas has the Hive heating system, Google has Nest and Amazon has Alexa
Giovanni Laporta
and Ring – all with a variety of capabilities ranging from controlling your heating from your phone to voice activated music; from intelligent lighting systems to smart home security in the form of cameras and door locks. Whether you’re tech savvy or not, whether you like the idea of a smart home or not, these technologies are only going in one direction, and that’s up.
SELLING THE ADAPTABILITY VALUE
the video doorbell which is selling in the millions, they buy in quickly.
And not everyone does want to be smart just yet, so smart needs to be adaptable. Fifty-two per cent of consumers interviewed in the PwC survey said they had no plans to invest in connected technology in the next two years (although in 2016 72% said they wouldn’t be investing and in the two years following sales of smart devices doubled!). Even if there is an upward trend, there are people that are still wary that connected devices might be complicated to use, worry about data breaches and aren’t always convinced of the benefits vs financial investment required. If they understand the value though, like with
The window and door sectors are already moving in the right direction to take advantage of the opportunities this new smart world is opening up, but still have a long way to go. The industry is not making it easy for themselves either as companies jump on the bandwagon without fully understanding the market, use the term smart when it doesn’t apply or copy existing brands and messages creating brand confusion in an area that needs simplifying. If sectors want to make the most of this huge opportunity being handed to them on a plate, they need to work together and offer the right practical solutions that can work for everyone.
THE BENEFIT OF BEING READY One of the things this sector needs to look at as an industry is delivering the right solution for the market today and in the future. As we’ve seen, not everyone is ready to get connected yet, so the thinking needs to be about how we encourage people to adapt. There needs to be a system that can be included in every window and door being manufactured, that can be activated easily for those that are ready to be smart today, or can be easily activated at any point later for those that aren’t quite ready to go all the way straight away. The opportunity to add real value and upsell is available now and has the potential to catapult fabricators and installers that switch today, so far ahead of the competition they’ll never catch up!
EPIC TURNING POINT We’re launching the Smart Ready system at the FIT Show in May and it’s going to be the epic turning point the industry has been looking for that satisfies hardware suppliers, fabricators, installers and end users. A unique blend of years of experience in the window and door industry as well as years of design experience in the wider technology sector, has created a system that is right for the industry now, as well as future proof for where it will be in the future. The Smart ready system will be available on all windows and doors. Smart is coming to everyone in 2019. Register for the FIT Show at smartready.com READER ENQUIRY NO: 0319/0012
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March 2019 | www.glassnews.co.uk
TRADE NEWS
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SOCIAL MEDIA DRIVES BUSINESS GOALS FOR FREEFOAM
If you’re looking for an interesting upselling opportunity, then Blink enclosed blinds from ODL Europe are a popular choice. With over five million units sold worldwide, their appeal is clear to see. Nathan Barr, Managing Director of ODL Europe, said: “Blink is the perfect upselling product for businesses looking to extend their portfolio, increase customer satisfaction levels and grow their margins.”
Whether you’re a PVC specialist, builders merchant or roofline installer, we all now inhabit the digital world. With almost everyone now carrying a smart phone and engaging with social media for up to three hours a day the potential for brands to communicate directly with users is powerful.
Available in a wide range of colours Blink enclosed blinds provide a safe, modern alternative to traditional corded or cordless door and window blinds. The blinds are encapsulated in an insulated glass unit, so they are protected from dust, dirt and damage. The raise, lower and tilt facilities are operated using a single ergonomically placed operator switch so there are none of the safety risks associated with traditional corded blinds. Fullheight privacy channels eliminate light gaps, shadows and sunlight glare, providing another benefit over externally fitted blinds. As well as having compelling user benefits, they are also backed up with all the experience and commitment to excellence of the world’s leader in the enclosed blinds market. As part of the product development, Blink enclosed blinds have undergone rigorous product testing,
including 10,000 raise and lower cycles, UV stability tests and the slam test. Advanced internal mechanisms ensure robustness and reliability. They are thermally efficient and there is a 10-year glass seal warranty for complete peace of mind too. Blink enclosed blinds are ideal for a variety of window styles as well as sliding patio doors, French doors and other exterior glass doors. There is also a standard 22 x 36 size for door cassettes for ODL Europe’s marketleading Capstone composite door slab. Alongside the quality of the product is the quality of ODL Europe’s support. Nathan concludes: “We are a strong global presence with core principles of selling high quality, robust products and building valuable and strong relationships with manufacturers and retail partners of all sizes. In Blink, our partners have a superb upselling opportunity to add real value to their portfolio.” Tel: 0151 933 0299 www.odl.com/europe.htm READER ENQUIRY NO: 0319/0013
Freefoam made a strategic decision 18 months ago to harness and embrace the rise of social media as part of its overall marketing strategy. Whilst social media is an open forum, competition for attention is fierce, and getting more sophisticated. Engaging content is critical so Freefoam chose to partner with social media specialist Mind Made Digital to ensure a targeted professional approach. Aiming to use social media as a platform to engage with customers and installers, raise brand awareness with homeowners and drive business goals the programme has achieved excellent results. Customers are using Freefoam content to promote products and benefits and installers are using it as a platform to instantly share photos of work and installation stories. Using social media has brought real business benefits to Freefoam. By targeting key business goals we’ve been able to deliver tangible results. Social media is pushing on average 36% of web traffic across all company sites, the number
of enquires to become a Freefoam Registered Installer has doubled and we’ve seen a 70% increase in fans and followers. Whilst we’re delighted with these figures, that’s not the whole story. Social media has allowed us to work much more closely with customers and installers to create professional high quality content together. Video content is king and we’ve generated films to highlight positive relationships and the benefits Freefoam products bring throughout the supply chain. Louise Sanderson, UK Marketing Manager, explained “As manufacturers, using social media has brought a new dimension to our marketing function. Whilst there will always be a place for traditional Point of Sale and Literature, being able to showcase our products and engage directly with our customer and installer partners has really created a vibrant and active online community. We’ve got some exciting plans in place for 2019 to extend our digital presence, so get involved and follow us!” www.freefoam.com READER ENQUIRY NO: 0319/0014
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BFRC’S INAUGURAL FABRICATORS’ FORUM The inaugural Fabricator’s Forum was launched by the British Fenestration Rating Council (BFRC) on 31 January 2019 at Reading’s Royal Berkshire Conference Centre at the Madejski Stadium. Glass News’ Editor Chris Champion reports from this completely new event where delegates from many sectors within the fenestration industry were able to debate issues affecting the glazing industry. This inaugural event attracted a large audience despite the threat of snow and bad road conditions. Delegates travelled from all over the UK and represented every sector of the industry and it was gratifying to see that it was certainly not restricted to just GGF members. It was an opportunity for everyone to listen to a variety of presentations and to share views, knowledge and concerns on issues around legislation, regulation, training, testing and certification and industry data. The main theme, not surprisingly, centred around the issue of energy efficiency, something that is important to those within the industry as well as the consumer with the installation of modern windows being a prime mover in conserving energy in the home. Host Paul Godwin opened the event by introducing the BFRC team led by Managing Director, Anda Gregory and Lis Clarke, Operations Director. There were five key speakers who gave presentations and led the debates with the opportunity for questions and views from the audience. Anda Gregory and Lis Clarke outlined the background and current plans for BFRC and it was interesting to be reminded of the history of BFRC with its acquisition back in 2006 at a time when it was all about making homes more energy efficient. Coupled with that was the aim to help the
industry sell higher margin goods. The change in building regulations in 2010 and the doorset ratings being launched in the following year were significant milestones until now in 2019 some 5,200 licences have been issued, claimed to be the largest and most recognised scheme. The marketing advantages of the BFRC scheme was emphasised as was the credibility, being something that makes BFRC stand out in this arena. It would not be unkind to say that these first two sessions were very much an advert for the BFRC and how they help the industry sell more product, and Lis Clarke emphasised the importance and significance of the energy rating label that allows the homeowner to make informed decisions when purchasing, knowing that ratings have been verified by independent experts. Bob Morrissey, a BFRC Business Development Consultant, presented on how energy ratings can be used as a valuable marketing tool, using his own insight and experience from when he was a salesman for an installation business. He looked at current statistics showing that over the past 10 years around 1,000 fabricators have disappeared from the industry while the 1000+ fabricators have increased by 45% in the same period, indicative of the growth of the larger fabricator and the demise of the smaller the ones. He also, somewhat proudly, said that 65% of top PVC fabricators are BFRC members. The confusion between u-values and WERs was discussed and the importance of the rainbow energy rating chart in helping homeowners understand the difference between products and how a payback could be demonstrated in the sales pitch. Russell Day, GGF Director of Home Improvements presented on the status of legislation and regulation in the industry and outlined the many challenges ahead. Having taken the audience through the history of energy efficiency and the application of Building Regulations and Approved Documents, Russell then claimed that we are winning the battle on energy efficiency with energy usage down 17% in the last 10 years with sales of gas heating fuel down by 30% and electricity by 15%. He did, however, also show that problems still exist in improving energy saving with new build being a problem with ‘as built’ being often very different from ‘as designed’. Also, there is still some non-compliance in replacement windows and doorsets and poor construction can lead to cold bridging around reveals and mould also around reveals. Gary Morgan, BFRC Technical Director, presented on the issues around testing and certification emphasising BFRC’s mission statement: “to provide an easily-understood
BFRC's Anda Gregory and Lis Clarke Answer Questions at the Fabricators Forum
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and protect your data and remain legally compliant. Last and by no means least, Gareth Jones, Managing Director of Profine UK, injected some light- hearted humour as he delivered a first-class presentation on industry issues including training, skills and potential materials shortage in the industry. Insightdata’s Andrew Scott
In addition to the expert presentations, the audience joined in with healthy debate, asking some probing questions and sharing insights into their own businesses, including their Brexit preparations and how the start of the year has fared for their businesses. After the forum, Anda Gregory commented. “It was a very enjoyable and productive day. Thanks to all who braved the weather and were involved in making this such a fantastic, interesting and well-attended event.”
Host for the Fabricator’s Forum, Paul Godwin
Plenty of audience participation
means to allow homeowners to compare the relative energy performance of fenestration products, and thereby encourage them to purchase more energy efficient solutions.” Customer confidence is key, and Gary said that every licence application was checked by BFRC staff; every rating calculation independently verified by an expert; energy licence holders were audited by either an Independent Agency or Systems Company who are, in turn, audited by BFRC and the authorised retailer is audited by RISA. He went on to warn that no one should be tempted to cheat as Trading Standards are becoming increasingly interested and the penalties were punitive including lengthy custodial sentences. He stated that all this could be avoided by certifying through BFRC. Andrew Scott of Insight Data provided an overview of industry data and how it is being used. He reminded the delegates about the 100,000 trade decision makers on Insight Data and showed a variety of consumer statistics reminding everyone that there is a large target of buyers throughout the UK. He also emphasised the changing nature of the industry with PVC fabricators down to 1,331 and aluminium fabricators now up to 858 and showed the geographic layout of fabricators with the numbers in each area. Andrew also highlighted the need for data awareness – how you gather, store
“In 2019 we will be unveiling more plans to demonstrate why BFRC is the UK’s most trusted and most widely-used energy rating system.”
Lis Clarke added, “The Fabricators’ Forum provided a great opportunity for the industry to come together to debate the issues. Being Europe’s number one energy rating organisation for windows and doors and being connected with thousands of companies throughout the glazing supply chain, BFRC is well placed to stage this kind of event.” From a speaker’s perspective, Andrew Scott, commented, “It was good to be involved with the Forum and share my thoughts around data. Some great topics tackling UK skills shortage and ageing workforce, potential materials shortage in light of Brexit and the latest thinking around building regulations and energy ratings. Well done to the organisers and all those involved.” In his closing speech Paul Godwin summarised, “This was a most worthwhile first event for BFRC. The audience were very passionate about a number of the issues raised and future events should allow more time for greater expression for those attending. I was delighted at how proactive the audience was.” The event also gave those present a preview of some of the exciting new BFRC branding which will be fully launched in the spring. The day ended with Anda Gregory sharing some of BFRC’s strategic plans for the industry to maintain its market leading position. Anda Gregory concluded, “The Fabricators’ Forum showed how BFRC provides the impartial visible proof that windows and doors will perform as promised. In 2019 we will be unveiling more plans to demonstrate why BFRC is the UK’s most trusted and most widely-used energy rating system and for manufacturers, systems houses, fabricators, installers and homeowners.” To find out more about BFRC and energy ratings for windows and doors please visit https://bfrc.org/ READER ENQUIRY NO: 0319/0016
March 2019 | www.glassnews.co.uk
0319/0017
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FREEFOAM EXPAND SCHEDULING CAPABILTY The last 12 months has been a very busy and productive year for Freefoam Building Products’ New Build Department. The number of new homes being built in the UK continues to grow, with reports showing a 55% increase in the last five years, with strong performance in the Midlands, South Wales and Scotland.* Freefoam are supporting customers to service this growth with a free, efficient and cost saving Scheduling Service. The team provide an accurate product specification and
quantity breakdown from drawings for all elements of the roofline product range including fascia, soffit, rainwater and cladding materials. Accurate specification means customers can be confident they are ordering exactly what they need, eliminating wastage and saving money. With a quick turn round it’s a service that an increasing number of customers are finding extremely valuable to their businesses. We have seen a large increase in the volume of schedules for a variety of customers including large national housebuilders,
smaller developers. And it is not just a volume increase, we’ve also seen improvement in conversion rates, up year on year, contributing a significant percentage to overall sales. Simon Parrott, New Build and Specification Manager explained “I am very pleased with these figures. It is a real reflection on the hard work and dedication of all team members. We’ve focused on our scheduling service providing training and support for all concerned and developed ways to streamline the process. This has seen the creation of an efficient and valuable service that supports and brings business to our customers on a daily basis.” If you are interested in finding out more about the scheduling service contact 01604 638862 or email ukscheudling@freefoam.com. *Knight Frank LLP UK Housebuilding Report 2018
www.freefoam.com
READER ENQUIRY NO: 0319/0018
EXCELLENCE AS STANDARD WELCOMES PRO-FITTER AS ITS LATEST TRADE PARTNER Epwin Window Systems’ flagship membership programme, Excellence as Standard, has partnered with trail-blazing industry training initiative Pro-Fitter. The partnership means Excellence as Standard members will be able to benefit from ProFitter training status. Katie Leese, Programme Manager of Excellence as Standard, commented: “Excellence as Standard sets a benchmark for excellence across the window and door industry. Training and development in the form of the EAS Academy is a core element of the programme so Pro-Fitter will be a valuable partner for us and our members.” From day-to-day business operations through to product manufacturing, processes and installations, Excellence as Standard is a culture that permeates every level of a business. From the moment a member signs up, they receive continuous guidance and support to help them excel in every area of their business operations. Aside from the training element in the form of the EAS Academy, the support includes: access to the quality products under the Epwin Windows Systems’ brands, bespoke training to give additional expertise when required, comprehensive marketing support to add extra weight to marketing activities and a dedicated team to provide tailored support as needed.
The programme gives homeowners peace of mind that all aspects of their project will be delivered to the highest quality industry standard and thus gives members a clear competitive advantage. Pro-Fitter is a fully GQA-accredited and recognised training centre. It provides hands-on and classroom-based training in a variety of products, including removal, replacement and finishing touches. On completion of a Pro-Fitter training course, an individual installer will be listed in both the Pro-Fitter and GQA directories and given a GQA certificate and a photo ID card for identification. Pro-Fitter status gives a competitive advantage because installers will be able to prove their expertise more easily. The growing skills gap is an increasing concern for the industry. Initiatives and centres such as Excellence as Standard and Pro-Fitter are essential if we are to address it. And by partnering in this way, it is easier than ever for installers to take control of the situation in their business and give themselves a competitive advantage in the process. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0319/0019
MX CURTAIN WALL ENCLOSES NEW SCIENCE ANNEX AT UNIVERSITY OF MANCHESTER High specification curtain walling fabricated using Technal MX Grid system, has been successfully employed in the construction of a new science annex at the University of Manchester. Working alongside Dortech, the fabricator, Technal provided excellent energy and acoustic performance, while contributing to the visual appeal of the building. The Schuster Annex on the University of Manchester’s main campus is intended to become a catalyst for excellence in STEM teaching; and is linked to the circulation spaces within the existing building. Designed by the leading practice, Hawkins Brown, and constructed by sector specialist Willmott Dixon, the annex forms part of the new masterplan. Dortech is the fabricator responsible for supplying an integrated package of Technal systems, which also includes FXi65 aluminium windows. James Sutherland, Managing Director of Dortech, commented: “We were awarded the contract for the Schuster Annex by
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Willmott Dixon, following a competitive tender process; with our package including a number of striking design features. “These included 1,000m2 Technal MX Thermally Broken Curtain Wall with 200mm extending face caps as well as the FY65 ‘punched-hole’ windows in RAL 7043 Traffic Grey, plus some 1,500 linear metres of aluminium flashings. The glazing units feature the use of SGG COOL-LITE® SKN 14 glass with digitally printed artwork.” While the 8mm COOL-LITE® outer leaf provides solar control, the thermal performance of the IG units also benefits from an argon filled 18mm cavity and a 10.8mm thick inner leaf of coated laminated glass. The glazing specification, along with the design of thermally broken framing system also deliver a sound reduction of 40dB or more without special enhancement. Referring to the success of the curtain walling and fenestration solution from Dortech and Technal, Willmott Dixon’s Project Manager, James Goodwin, said: “This was a challenging project, not least
because of the building’s proximity to a main road and the MRI (Manchester Royal Infirmary) with ambulances and other emergency services going past all the time. In terms of the acoustics, the transfer of noise, it has performed wonderfully well. Also, the Technal systems meet all of the thermal insulation requirements whilst, aesthetically it looks fantastic. Everyone is pleased with the completed project.” Completed last year at a cost of approximately £11m, The Schuster Annex provides some 2,500m2 of space across its four floors; with what has been named the “Ideas Mill” and break out spaces at ground level. It has been delivered to BIM Level 2 and utilises a high value, passive approach to help achieve a BREEAM Very Good rating within a tightly controlled budget. Amongst the factors targeted in the design were air quality, the availability of natural light and good thermal comfort throughout the building. As one of the world’s most recycled materials, using aluminium curtain wall and window systems will
assist in gaining BREEAM points, while Hydro Group can offer customers products manufactured from billets certified as 100% recycled. Technal is part of the Hydro Group, a world leader in aluminium solutions that also encompasses sister brands Sapa and WICONA. Through its globally renowned Hydro Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations. The project has been shortlisted for a number of design awards including the 2018 RIBA awards. READER ENQUIRY NO: 0319/0020
March 2019 | www.glassnews.co.uk
0319/0021
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INTRODUCING THE NEW RESPONSIVE WEBSITE FROM THERMOSEAL GROUP Following over 12 months of development, Thermoseal Group has launched its brand new multifunctional responsive website designed to provide an optimal viewing experience across a wide range of Internet browsing devices.
Product Technical Information and Material Safety Data; comprehensive information on Warm Edge Technology, Integrated Blinds and Glass Machinery with FAQ and guidelines for those looking to make insulated glass (IG) sealed units;industry events and news information, as well as links to the Group’s multilingual Warm Edge Technology satellite sites. There is also a range of information andmarketing literature suitable for use throughout the supply chain.
Thermoseal Group’s Head of Marketing and Communications said: “We are delighted to launch our brand new website which has been designed based on feedback from our customers and industry contacts. We have added a variety of features to our new site which is set for continual changes in line with the rapid developments in digital media and internet marketing. There will be two further additions to the site this quarter, which will be shortly followed by an e-commerce
www.thermosealgroup.com now has a wide range of functions to help customers and users within the Group’s supply chain. Perhaps foremost, the site offers a comprehensive catalogue of well over 2,500 insulated glass components and glass machinery which can be filtered to a specific product within a few clicks using one of the sites’ various product filters.
READER ENQUIRY NO: 0319/0022
SHELFORCE ACHIEVES NEW OCCUPATIONAL HEALTH AND SAFETY CERTIFICATION Management and staff from a leading PVCu window and door manufacturer are celebrating after achieving ISO 45001 certification. Shelforce was assessed before Christmas and has now been certified as meeting the new international standard of occupational health and safety.
“Our staff are hugely important to us, so it is absolutely vital that we provide them with a safe place to work. The ISO management system is also about being proactive about health and safety and continual improvement, which we strive for here at Shelforce.”
The new management system has replaced the OHSAS 18001 and enables Shelforce to provide safe and healthy working conditions, prevent work-related injury and ill health, and continually improve its occupational health and safety performance. The standard was developed by a committee of occupational health and safety experts and follows other management system approaches such as ISO 14001 and ISO 9001.
Based on the outskirts of Erdington, Shelforce manufactures PVCu windows and doors, including composite doors and fire doors, and specialises in providing high-quality windows and doors to local authority projects, including social housing, schools and new builds, around the country. Birmingham City Council’s manufacturer of choice, the company is also leading the way in inclusivity when it comes to training and employment opportunities in the fenestration industry, with 75% of its workforce disabled. The ISO 45001 certification is another feather in Shelforce’s cap. “Achieving ISO 45001 certification puts us in an elite category of businesses,” added Howard, “and the level of excellence in internationally recognised. It will greatly contribute to us moving forward as a company in the future.” For more information call Shelforce on 0121 603 5262 or visit www.shelforce.com.
Shelforce Factory
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“If you experienced our previous website, you may have used our cost-calculators which have been designed to help IG sealed unit manufacturers to easily calculate their material and labour costs in making each IG unit and provides indicative mark-up margins. The new site has improved functionality and an easier step-by-step feature on these calculators. As we are all aware, keeping a firm grip on costs in the current market and monitoring margins is vital, so please feel free to visit our website and see how easy our free calculators are to use!” To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit www.thermosealgroup.com.
The new website also provides a wealth of features and product and industry information for sealed unit manufacturers, including: a Sealed Unit Material & Labour Cost Calculator; a Gas Usage Calculator; a Technical Section with comprehensive
Howard Trotter, Shelforce’s Business Manager, said: “We are absolutely delighted to have achieved the new ISO 45001 certification as it shows our management system is the best.
login area giving our customers the facility to order our products any time of day or night. We anticipate that this will be particularly useful to the increasing number of customers who operate on a different time-zones, but is also a feature requested by many of our current UK customers.
READER ENQUIRY NO: 0319/0023
WINDOWS ‘REBORN’ WITH GENESIS COLLECTION Windows and doors in The Genesis Collection are ‘reborn’ thanks to Bison Trade Frames’ extensive investment in R&D. “We have expertly reengineered existing systems to create the highest level of detailing and performance,” explains Mark Tetley, Director at Bison Trade Frames. “Using years of experience, our team looks at a product, takes it apart and develops it with new componentry and unique manufacturing processes. The end result is a complete range of windows and doors that give homeowners beautiful aesthetics and the best user experience. “Our goal is to improve looks and performance as well as making it easier to install and use. The thing that really stands out for both homeowners and the trade is our choice of crafted joint options. The Heritage joint is a true mechanical joint that replicates real timber whilst the Genesis Finesse joint uses Graf weld technology
for the ultimate, almost invisible joint. “Genesis is perfect for discerning homeowners who are choosing windows as a lifestyle choice and want something that really looks the business. This makes the collection perfect for modern homes, as well as traditional properties. The Genesis Finesse Joint looks incredible on bifold, sliders and flush sash windows.” The Genesis Collection is an extensive range of aluminium and uPVC windows, doors, bi-fold and sliding doors. This makes it the perfect consumer package for installers to offer to homeowners. As well as unique sales and marketing support, The Genesis Collection is
exhibited to homeowners and self-builders at the Homebuilding and Renovating Shows across the UK. Mark adds: “The Genesis Collection is all about quality by design and we believe we offer a range that surpasses any other in the industry. When homeowners can see that difference in quality for themselves, they really appreciate the value of windows and doors that have been manufactured with care.” The Genesis Collection is meticulously crafted by Bison Trade Frames. Tel: 0800 138 3838 READER ENQUIRY NO: 0319/0024
March 2019 | www.glassnews.co.uk
0319/0025
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TRADE NEWS OBITUARY
AMIT MISTRY We regret to inform you that our friend and colleague at Siegenia, Amit Mistry, passed away on Monday January 14th 2019 unexpectedly; our thoughts are with his family and friends at such a difficult time. Amit covered the midlands area as an Area Sales Manager, however he would also often work in other areas of the country, supporting the team at Siegenia with his wealth of technical skills and industry experience. As a result he built relationships throughout the country and was well liked and respected across the industry. Amit was always prepared to go above and beyond to help his business partners and colleagues and was a close member of our team. His funeral was held on Saturday January 19th and the number of people that attended was testament to his popularity as a friend and colleague. Amit’s passing comes as a great shock to us all and he will be sorely missed by everyone. Due to the large number of people wishing to donate something in Amit’s memory, his family have set up a Just Giving page with all donations going to Mind - the mental health charity. The hope is that in this way we can help to fund support for people like Amit and other families who have been affected so greatly by mental health problems. Donations can be made through the link below: https://www.justgiving.com/fundraising/ alpesh-mistry1
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EASY CONNECT HELPING PREMIER WINDOWS BECOME EVEN MORE EFFICIENT
Nathan Moore, Managing Director at Premier Windows
For Nathan Moore, Managing Director at Premier Windows, the main benefit of Listers Central’s dedicated bespoke online ordering portal, Easy Connect, is a simple question to answer – timesaving. The Weymouth-based installer, which offers a broad range of top-quality uPVC, aluminium and composite products, was one of the first to start using the Stoke fabricators latest comprehensive installer support package and it has already helped them secure new business. The software, which is suitable for tablets and desktops and is exclusive to Listers trade partners, is specifically designed to help installers visualise with customers how their desired windows and doors will look and perform before they order, providing an accurate price estimation at all times. And for Nathan and Premier Windows, it has been a godsend. “As a small business, the most time-consuming thing for me after seeing a customer was drawing up the windows or doors they wanted onto a piece of paper or quote form, scanning and emailing it off to my supplier and then waiting for 24 hours for them to come back to me before typing and sending the quote to the customer,” said Nathan. “It was a laborious process and took up about 50 per cent of my time. But with Easy Connect I can show them visual images of all products and instantly price the windows there and then, leave it with them and go back to the office and focus on the next job in hand. “Being a small business also means I haven’t had access to hugely expensive software or elaborate ways to present quotes, but thanks to Easy Connect the quotes I’m sending out are rivalling the larger national firms in terms of the way they are presented, so it has elevated the whole process that the customer sees to being much better than before I started using Easy Connect. I think for businesses of my size the time Easy Connect saves is a massive benefit.” Listers Managing Director Steve Gardiner said: “Easy Connect has changed the sales dynamic between the customer, making it easy for them to better visualise what they are ordering, and we are delighted to hear that Premier Windows have benefitted from the seamless ordering process it provides.”
FROM FACTORY TO THE HOME: THE FREEFOAM SUPPLY CHAIN Freefoam, a leading manufacturer of fascia, soffit, gutter and cladding products for the building industry in UK, Ireland and Mainland Europe are delighted to launch a new short video to showcase their supply chain and the support it gives to all within it. Manufacturers, like Freefoam, who supply trade customers can seem distant and remote from their end users. Freefoam wanted to dispel this myth and shine a light on the whole supply chain that is dedicated to delivering choice from factory to homeowner. From the Mixing Plant where raw materials are blended and stored, to the production plant featuring state of the art extrusion facilities, through to new warehouse provision where all products are stored and despatched, the video illustrates the full extent of the Freefoam plant. Customer service is at the heart of Freefoam. Supplying to a range of independent stockists and multi branch merchants throughout the UK from Aberdeen to St Austell, the film shows one of these deliveries taking place, to ensure customer’s shelves are kept fully stocked.
Customer focus is part of the whole chain, with many Freefoam suppliers offering a delivery service to builders, housing developers and home improvement companies out on site. Fitters can be confident that the products will be with them when and where they need them. With Freefoam Registered Installers throughout the UK the final link in the chain is at a homeowner’s property. Once on site, with the distinctive green film and Freefoam branding visible on fascia and soffit products, homeowners can feel reassured in the knowledge that high quality, long lasting, low maintenance products are being fitted to their home. White products come with a market leading 50 year guarantee, so choosing Freefoam delivers good long term value for homeowners. Louise Sanderson, Marketing Manager summarised “We’re very proud to be part of this story. Using video allows us to take you on a journey from where the products are made, through to supply and fit. Freefoam products are a core part of many successful local businesses around the UK, from stockist to installers, and we’re committed to supporting this supply chain and keeping the needs of the homeowner at the heart of our business.” www.freefoam.com
READER ENQUIRY NO: 0319/0028
For a demonstration of the software visit www.listerf.co.uk where you can view videos and testimonials relating to Easy Connect. Listers Central is one of the industry’s biggest names, renowned across the country for its expansive product range across uPVC, timber and aluminium and unrivalled marketing support. For more information call Listers Central on 01782 391900 or visit www.listertf.co.uk. For more information on Premier Windows, visit www.premierwindows.uk.com. READER ENQUIRY NO: 0319/0026
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READER ENQUIRY NO: 0319/0027
March 2019 | www.glassnews.co.uk
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UK’S FIRST CORGI APPROVED SIGNATURE COLLECTION INSTALLATION COMPANY
Pearl Window Systems are proud to announce that Rapide Frame Supplies is the UK’s first CORGI Approved Signature Collection Installation Company.
prestigious CORGI accreditation, will see Tim reach new heights in his retail sales.”
Rapide Trade Frames have always bought in their frames from Pearl, which are supplied
Having dealt with Tim Cattell, owner of Rapide, for 30 years, Jeff Walsh, Managing Director of Pearl, is delighted to welcome him to the new initiative and comments: “Tim is one of our longest standing customers and has been a loyal supporter of Pearl Windows since 1999, having built up a working relationship together 10 years previously. I am pleased to see he has been approved by CORGI for our self certification scheme.”
Having access to the products that Rapide’s customers demand, is also crucial in the fabricator/supplier chain, as Tim comments further: “As well as being able to offer my customers the products they require, energy ratings have also become very important. The public are now very switched on to the issues of energy and Pearl has ensured they offer the best possible rated products.”
Pearl and CORGI recently held a presentation highlighting the benefits of the scheme to Pearl customers, to which Rapide Frame Supplies attended. Jeff continues: “I am confident the new sales material, extended warranties together with the
For information regarding Pearl’s CORGI Approved Signature Collection and product range please call 0800 014 2769. READER ENQUIRY NO: 0319/0030
EPWIN WINDOW SYSTEMS INCREASES EXTRUSION CAPACITY BY OVER 40%
The investment in its manufacturing plant is another example of Epwin Window Systems’ continued commitment to the UK market. Clare said: “As demand for our growing product range increases, this investment in our extrusion facilities will enable us to continue to offer outstanding quality with impressive lead times into the future.” The manufacturing investment is just one part of what looks like being an exceptional year for Epwin Window Systems. It will
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SWISH INSTALLER REAPS THE REWARDS OF EXCELLENCE AS STANDARD MEMBERSHIP Longstanding Swish installer Bradley Scott Windows was one of the first companies to join Epwin Window Systems’ Excellence as Standard membership programme following its launch in 2017. Eighteen months on, Bradley Scott’s owner, Andy Farrington, reflects on the value the decision has delivered.
Epwin Window Systems, the UK’s most successful systems supplier, has just announced that extrusion capacity at its Telford headquarters is about to increase by over 40%. Clare O’Hara, Divisional Managing Director at Epwin Window Systems, said: “Work to install an additional 24 extrusion lines is nearing completion. The investment more than doubles our number of extrusion lines and takes the total number to 41.” As well as investing in new extrusion lines, Epwin Window Systems is also increasing its foiling capacity by 30% with the installation of new lamination lines. Clare commented: “Coloured profiles are a key part of the future direction of the industry and this investment allows us to lead the way.”
to trade customers and also used for their own fitting team. Tim comments: “I started buying in frames for my customers from Jeff at Pearl, who I’d met some years earlier when Jeff was working at Framemaker. I have never considered being supplied by anyone else. It’s so important to have trust and respect between fabricator and customer. The fabricator manufactures and delivers on time and the customer pays his bill. It should never be a difficult relationship and Jeff has never let me down.”
be launching a new star performer at this year’s FIT show and will open a brand new, 300,000 sq ft state-of-the-art warehouse and distribution centre in Telford by the end of the year. Epwin Window Systems has the widest portfolio of fully integrated systems, a choice of leading system brands and unrivalled expertise and support to grow your business. It also comes with the reassurance of a commitment to investment in the future of its business. In other words, with Epwin Window Systems you get #more options and #more possibilities to bring #more to your business. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0319/0031
“Windows, doors and conservatories are still a considered purchase,” he says. “When marketing to consumers it’s as much about giving them confidence in their purchase as having top-rated products. As a Swish installer we’ve got quality products. Membership of Excellence as Standard shows we’re committed to excellence throughout the buying, installation and post-sale process too. It gives us a major USP over competitor installers.”
Excellence as Standard advocates excellence at every stage of a project – from manufacturing through to the physical installation in a consumer’s home. Homeowners will benefit from the reassurance that all aspects meet a high-quality industry standard and in turn help the installer gain a competitive advantage while delivering the best possible service across the customer journey. Andy said: “Like many installers, we strive for excellence at every level. However, by embracing the Excellence as Standard philosophy we are offering a greater level of assurance to the customer. The membership has given us a valuable competitive edge as it gives homeowners an easy way to benchmark against competitors. The consumer recognition of our Swish product range and the added assurance of Excellence as Standard has proved to be a winning formula.” Bradley Scott has been installing PVC-U windows, doors and conservatories in and around the Tamworth area since 1999. It is a family company committed to providing the highest quality service, something that’s demonstrated in its membership of Excellence as Standard. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0319/0032
March 2019 | www.glassnews.co.uk
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BUILDERS MERCHANT BUILDING INDEX
MERCHANTS’ Q4 SALES GROWTH DRIVEN BY STRONG OCTOBER Total Builders Merchants fourth quarter value sales were a respectable 3.1% higher than in Q4 2017 but look closer and things were less encouraging. The quarter started well, with October sales up 6.8% year-on-year. However, November only grew by 0.8% and December was only 1.0% higher than December 2017. Factor in inflation and volumes will have been lower. Timber & Joinery Products had a strong fourth quarter, finishing 6.1% ahead of Q4 2017. Landscaping (+5.2%),
Plumbing Heating & Electrical (+4.4%) and Decorating (+4.1%) also out-performed merchants generally. Seven categories did less well, including Heavy Building Materials (1.9%) and Kitchens & Bathrooms (-0.9%). Total sales for the 12 months to December 2018 were 3.8% higher than in 2017. Four categories did better, led by Plumbing Heating & Electrical (+7.1%), with Timber & Joinery Products (+7.0%) just behind. Six categories grew more slowly, including Kitchens & Bathrooms (+2.7%) and Heavy Building Materials (+2.5%). John Newcomb, CEO of the Builders Merchant Federation comments: “As the deadline for the UK to leave the EU draws ever closer, the uncertainty that surrounds the terms of our departure – in particular, the terms relating to how the UK will trade with Europe post-Brexit – is not helping the construction sector. The Q4 BMBI report shows the year ended on a subdued note for builders’ merchants’ sales, but what is happening in the wider construction world? “The latest Government figures for the end of last year confirmed construction output overall fell
The Q4 BMBI report shows the year ended on a subdued note for builders’ merchants’ sales, but what is happening in the wider construction world?” by 0.3% in the fourth quarter. The Construction Products Association (CPA) found main building contractors, specialist contractors and civil engineering contractors all reporting lower output, new orders and enquiries in Q4, with reduced activity in sectors such as high-end residential, commercial offices and industrial factories. Conversely 25% of SME builders reported an increase in workloads.
Construction Trade Survey also found that 55% of heavy side manufacturers and 21% of light side manufacturers reported increased sales in Q4 2018, which may indicate a degree of preBrexit stockpiling.
“The Federation of Master Builders’ (FMB) Q4 State of Trade Survey confirmed that workloads, enquiries and employment amongst SME construction firms remained in positive territory. Interestingly, the CPA
“No-one is starting 2019 awash with confidence but there are pockets of optimism. For example, both CPA and FMB report regional variations in activity with areas outside of the South East of England appearing more buoyant.
While there is certainly no room for complacency, continued growth within the builders’ merchants’ core customer base of SME builders is encouraging news – and we will watch with interest to see if this is maintained as we progress beyond Brexit in 2019.” For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.
GfK’s Builders Merchant Panel – GfK’s Merchant Panel includes national, multi-regional and regional merchants such as Buildbase, Jewson, Travis Perkins, EH Smith, Gibbs & Dandy, MKM, Bradfords, Covers and Ridgeons. GfK’s Builders’ Merchant Point of Sale Tracking Data represents more than 80% of the value of the builders’ merchant market. GfK insights can trace product group performance and track relevant features. GfK can also produce robust like-for-like market comparability, tailored to the requirements of an individual business. The Builders Merchant Building Index – The Builders Merchant Building Index (BMBI) appears every month, in print and online. A full quarterly report is published every three months. The BMBI is a brand of the Builders Merchant Federation. Launched and managed by MRA Marketing, it uses sales-out data from GfK’s Builders Merchant Panel. BMBI includes a panel of leading industry Experts, who speak exclusively for their markets.
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READER ENQUIRY NO: 0319/0034
March 2019 | www.glassnews.co.uk
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HIGH GROWTH FOR THE HIGHLANDS
VEKA GROUP MAKES A STATEMENT AT THE FABRICATORS’ FORUM VEKA Group representatives took part in the inaugural Fabricators’ Forum, hosted by the British Fenestration Rating Council (BFRC). The event, held at The Royal Berkshire Conference Centre, Reading, welcomed a large number of attendees from across the industry, as part of the BFRC’s initiative to make more people aware of the benefits of adopting the ‘rainbow rating’ for energy efficiency. The day consisted of five unique presentations – tailored towards fabricators – followed by open forums in front of five professional panels; the debates of which were as colourful as the BFRC logo! Key topics of the day included Marketing, Legislation and Regulation, Data Usage and Protection, Testing and Certification, and Skills and Training, all within fenestration. A question from host Paul Godwin prompted Neil Evans, VEKA Group Sales Director, to take to the mic. FIT Show Director Paul had posed a question to the audience about the current state of the industry and whether companies were always totally honest about how well they were doing. Neil had this to say: “At VEKA, January genuinely has been excellent, with no slowing down from 2018. To back this up, we have customers who say they’re booked up until at least June as well. It’s not always easy to say exactly why the industry is doing better or worse at any given time, but for us, we believe that the commercial side of business is playing a huge role in
Scottish Highlands home improvement company, ERG Scotland Ltd, has become the latest addition to the Conservatory Outlet Network of retailers.
Neil Evans, VEKA Group Sales Director
our current success – particularly after the devastating events of Grenfell has been – quite rightly – a cause for large buildings to be refurbished and renovated, in line with legislation and regulation. “Secondly, when the recession that hit a while ago recovered, the companies that were left generally had more money and were ready to spend it. They are also after quality product, which of course is what we excel at, at VEKA. The profile we are producing and supplying is as good as it gets, and this will always be in demand.”
After huge success for Conservatory Outlet on the back of 2018 with three new retail partners joining in as many months, it is now revealed that the leading UK fabricator has secured the partnership of ERG Scotland to service the Scottish Highlands, a large and much sought-after location for the network. In true Conservatory Outlet style, ERG will kick start its welcome with a brandnew website and bespoke ERG branded brochures. Also planned are an enhanced PPC and multi-channel digital campaign, a series of retail videos and significant investment & updates to the Invergordon showroom. Ian Joy, Director at ERG, explains: “We’re really pleased to be working with Greg, Mick and the team at Conservatory Outlet. Their network business model means we’ll receive not only lead generation and
After the event, Neil said: “I hope people found the BFRC’s Fabricator Forum to be valuable. We enjoyed the day and it was very well attended. Events like this help to ensure that everyone in the industry is ‘up to speed’ on the latest developments, and that can only be a good thing. Much like with our own Independent Network events, it’s good for companies to get together and learn with (and from) each other.”
marketing support, but also direct access to a wealth of knowledge and experience from the other retailers within the network.” “The team at CO has already delivered a fantastic sales and marketing launch event, which has left our sales team motivated and fired-up for a big year ahead. To be working with a supply partner that understands our business and works with us to achieve growth is really refreshing. We’re looking forward to taking our business to the next level of growth with a great product backed up by fantastic marketing support.” ERG now becomes the fourth Scottish retailer in the Conservatory Outlet Network, allowing ERG (Invergordon), Bon Accord Glass (Aberdeen), Mitchell Glass (Galashiels) and Crystal Clear Windows (Hamilton) to take advantage of the unique business model, which allows the sharing of best practice without conflict of interest, to form a strong Scottish alliance and support group within the network. Conservatory Outlet Managing Director Michael Giscombe, adds: “We’re really excited to be able to welcome ERG to the Conservatory Outlet family. It’s been clear since the start of our dealings with Ian and Greer that they will be an immensely valuable asset to the Network. It’s great that we now have four really strong installers within Scotland that can all help each other to grow.” “We’re always in pursuit of our ultimate goal for full national network coverage, and our latest union with ERG is another huge step towards reaching this.”
Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0319/0036
READER ENQUIRY NO: 0319/0037
INSIGHT DATA LAUNCHES NEW BUILDERS MERCHANTS DATABASE Insight Data, the industry’s respected data specialists have strengthened their extensive prospect database for the glazing and construction industries with the launch of their brandnew Builders Merchants database. The result of the hard-work of Insight Data’s in-house research team, the new database combines accurate business information and contact details for over 6,000 builders merchants across the country. The database covers both national builders merchant networks as well as the regional, independent outlets and can be segmented further into both ‘heavy’ and ‘light’
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merchants, with categories for each building sector. “After months of due diligence and hard-work from our specialist research team, we are delighted to announce the launch of our new Builders Merchants database,” comments Jade Greenhow, Operations Director at Insight Data. “Long gone are the days of fabricators dealing solely with installers. Today, a diverse range of tradespeople make up the market, ones who rely almost entirely on merchants for their building products, tools and consumables and heavy-side goods (bricks, cement and concrete). “This new breed of builders and ‘builder installers’ have fuelled the growth of
Builders Merchants and have created a market that spans the country and is worth £billions. It means that for businesses to expand and to capitalise on this growing strand of the market, they
need to communicate directly with buyers and decision makers to get their products available in these merchants. For over a decade, our prospect data has been providing customers
with unparalleled access to potential customers. Whether its Builders Merchants or one of our five other industry databases, we allow customers to create highimpact, highly-targeted campaigns that forge new partnerships and win new business.” The new database is available through Salestracker, Insight Data’s powerful portal combining an online prospect database, CRM system and an integrated email marketing platform. From there, businesses can build data lists based on prospects in their local area, or alternatively can build national campaigns including prospects from one or many of Insight’s databases.
In addition to Builders Merchants, Salestracker customers can also unlock accurate prospect data and marketing intelligence from the fenestration & glazing, housebuilders, local builders and main contractors databases. Just recently, the firm also added an Interior Designers database – a popular addition to their Architects dataset. In total, Insight Data offers realtime data for almost 70,000 potential customers across the fenestration and wider construction industries. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0319/0038
March 2019 | www.glassnews.co.uk
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NEW EPDS FOR THERMIX AND INSULBAR FROM ENSINGER The certification of sustainable construction products and buildings is being made easier thanks to precise environmental product declarations from the ift Rosenheim. Plastics specialist Ensinger is strengthening its commitment to “green” construction. There is now an Environmental Product Declaration (EPD) for the insulated glass spacers Thermix TX Pro and Thermix Low Psi. In addition, the EPD for insulbar insulating profiles for thermal separation in windows, doors and façades made from metal has been updated. The EPDs illustrate – with the aid of key figures – the environmental impact of the thermally insulating construction products from Ensinger across their entire production process. Within the context of the life-cycle assessment, the Institut für Fenstertechnik [Institute of Window Technology] ift Rosenheim analysed comprehensive data on the lifecycles of insulbar and Thermix “from the cradle to the factory gate”, in other words from raw material extraction through to sale and distribution. It also took into account the disposal and/or recycling. The environmental product declaration now contains reliable values whose purpose is to provide evidence of sustainability to processors as well as to building owners, planners and architects.
LIFE-CYCLE ASSESSMENTS PAY DIVIDENDS “With Thermix and insulbar we are helping to increase the energy efficiency of buildings in a sustainable manner”, explains Rolf Friedrich Buhl, who is in charge of worldwide sales of Thermix spacers for the warm edge in insulating glazing. “For a long time now, it has been possible to calculate to what extent the optimised thermal insulation pays off as a result of lower energy consumption. With the EPD we are going one step further and supplying sound
“With the EPD we are going one step further and supplying sound data in order to prepare comprehensive life cycle assessments for systems which our products are used in.” www.glassnews.co.uk | March 2019
0319/0040
EPD for Thermix: Klaus Esser, Sales Manager for Thermix at Ensinger (left) receives the EPD for the warm edge spacers Thermix TX Pro and Thermix Low Psi at BAU 2019 from Florian Stich, Deputy Head of Sustainability at the ift Rosenheim (right)
data in order to prepare comprehensive life cycle assessments for systems which our products are used in.” “In house, too, the EPD provides us with valuable pointers”, adds Matthias Rink, Head of Sales for insulbar at Ensinger. “The data calculated by the ift Rosenheim help us to further optimise processes and products in respect of environmental objectives. With insulbar RE from unmixed recycled polyamide, for example, we have been able – among other things through the use of green electricity – to reduce the CO2 footprint by approximately another 50 percent compared with the previous EPD. This in turn has a positive impact on the EPDs of windows and buildings.”
CERTIFICATIONS ON THE INCREASE WORLDWIDE Furthermore, EPDs support distributors and processors with fulfilling the increasing environmental requirements of building owners and architects in invitations to tender. According to the “World Green Building Trends 2018” study by Dodge Data & Analytics, out of more than 2000 construction specialists 69% indicated that more than 15% of their projects are designed for sustainability. 83% are anticipating a significant increase by 2021. Customer requirements, environmental regulation and the desire for healthier buildings are driving demand. The IMARC Group, a market research company, estimates that the global market for “green” construction products will grow by an annual 11.7% to 387.9 billion USD by 2023 . In many countries there are already plans for institutional buildings to be constructed in line with sustainability criteria. For commercial projects and residential buildings, too, be they new builds or renovated properties, certifications in accordance with sustainability standards such as DGNB, LEED or BREEAM are gaining ground worldwide. Here, the EPDs for insulbar and Thermix come into play.
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Further information: www.thermixspacer.com www.insulbar.com READER ENQUIRY NO: 0319/0039
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PROFILE 22’S FLUSH TILT AND TURN WINDOWS PROVIDE THE SOLUTION FOR THE STRAND Profile 22’s Flush Tilt and Turn windows were chosen for new residential and retail blocks and a community facility hub in Kirkholt, Rochdale The Strand in Rochdale is a partnership between Rochdale Borough Council and Rochdale Boroughwide Housing. The project involved the demolition of three existing residential and retail buildings and the construction of new retail blocks and
a community facility hub plus sixteen new apartments for affordable rent, which were delivered in partnership with the Homes and Communities Agency. The main contractor on the project was Bardsley and the company invited Profile 22 Approved Window Contractor Framexpress to tender for the 120 windows required on the project. Sarah Price, Commercial Sales Manager at Framexpress, said: “We’ve worked with Bardsley on several previous occasions. Our ongoing relationship with them, combined with our strong track record and a competitive quote meant we clinched the contract.”
The project’s architects, Triangle Architects, had specified the Flush Tilt and Turn Windows in Anthracite Grey for the project because of its ability to deliver aluminium aesthetics but with a better performance. The Epwin Window Systems’ specification team worked closely with Framexpress throughout, providing vital technical information that gave Bardsley necessary documentation and making site visits during the construction phase to maintain close contact at all times. This ensured a close-knit team dedicated to a high quality end result.
The Strand is an impressive project that will help to regenerate the Kirkholt district of Rochdale. Clare Tostevin, RBH Director of Communities, said: “This is a landmark development which will revitalise the heart of Kirkholt, providing a range of new facilities for the community together with high-quality new shops and homes.” Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0319/0041
QUICKSLIDE MAKES ITS COMMUNITY AN ASSET POD ALMIGHTY – HOMES-AWAY-FROM-HOME, WITH ONLY THE BEST FROM M&M WINDOWS Look through the beautifully crafted Working alongside Marketing Manager windows of Yorkshire’s Quickslide premises and you’ll see the inner workings of a fenestration company who considers itself a ‘community investor’. Quickslide takes the notion of Corporate Social Responsibility seriously, and has a history of nurturing those who are new to the world of work by employing them through its successful apprenticeship scheme. One of their most recent recruits, Charlotte Gilbert, started with the company in January 2017 and has since excelled both herself, and the firm’s marketing collateral. Charlotte explained why Quickslide became her first employer: “I chose an apprenticeship rather than university because I work well with people and enjoy a ‘hands on’ approach to learning. I wanted a role which would provide me with opportunities to develop my skills quickly, and grow within the business I worked for. When I accepted the position, I was making a choice between this, and another job offer. I liked the intimate office environment Quickslide has and felt that I would have the chance to take on more responsibility much faster than anywhere else.”
Sandra Berg, Charlotte has used her millennial status to radically overhaul Quickslide’s email campaigns and social media presence, giving the company’s followers a regular and often interactive update on everything from award-winning products, to quality marketing support, to specialist profile bending services.
Charlotte is eager for her ‘impressions’ to reach far further than just an online audience, though. As of January 2019, her step up to full time employment comes with an ambition to indulge in the unknown territories of event planning and PR opportunities: “Going forward I hope to get involved in a lot more. I look forward to seeing where Quickslide can take me, and how I can progress upwards from Marketing Assistant to roles such as Marketing Executive and Marketing Coordinator. It’s also a chance to make sure the relationship with our trade customers continues to flourish, as we’ll be able to provide them with their own branded material in house.” www.quickslide.co.uk READER ENQUIRY NO: 0319/0042
Independent Network member M&M Windows has secured an ongoing contract with a ‘glamping pod’ supplier based in Morecambe. Using VEKA’s Fully Sculptured system, family-run M&M Windows has manufactured and installed single glazed doors and windows for around 100 pods, so far, as well as a number of shaped side panels. Michael McCoy of M&M Windows explains: “Lune Valley Pods approached us about supplying and fitting the windows and doors for the company’s unique timber buildings. “The Directors of Lune Valley Pods Samual Westworth and Patrick Benson - were looking for a quality product from a source they could trust. They knew us and our work and were confident that we would be able to supply the products and service required at an extremely high standard – a fact that is clearly illustrated by our Independent Network membership. “We were able to quote within the budget and, thanks to VEKA’s Variations colour collection, M&M Windows is able to offer a huge choice of colours and woodgrain
options to suit whatever orders come in for these pods. So far, we’ve provided doors and windows with Irish Oak on both sides, as well as the popular Anthracite Grey exterior and White interior combination. “With the high level of service we receive from VEKA, we are able to offer our customers the same, when it comes to cost, choice, quality and swift turnarounds. Our IN membership also means we’re able to offer a reassuring ten-year insurance-backed guarantee. “The pods are stunning, and with the windows and doors fitted, the complete package looks great. We’re proud to continue working on them. It’s quite interesting too, because the pods can be delivered anywhere in the UK, so the installations we do here in Lancashire might actually end up at the other end of the country!” Patrick said: “Our timber pods are built to very exacting standards, so we needed a window and door supplier that could provide the same level of quality. The windows and doors need to be stylish and secure as well as offering the ultimate in thermal performance and weather resistance. “M&M Windows are a great partner for us, and the quality of the VEKA systems they use means that their products meet all the specifications we require. “I’ve known Michael and his family for a long time and they’re fantastic to work with. Nothing is too much trouble and I hope to continue working with them for many years to come.” Tel: 01282 473170 - www.inveka.co.uk READER ENQUIRY NO: 0319/0043
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March 2019 | www.glassnews.co.uk
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BRIXTON BALCONIES ARE A COMMERCIAL SUCCESS FOR TUFFX
EDGETECH INNOVATION THE BACKBONE OF WORLD’S MOST COMPLEX BUILDING
Situated in the centre of Brixton, Lambeth, and standing fourteen storeys high is Hambrook House; a brand new mixed-use development comprising of 94 residential units, plus ground and roof level community spaces. Part of an extensive redevelopment of Lambeth Town Hall, the building enjoys views over nearby St Matthews Garden to the east, enhanced further by a series of laminated glass balconies provided by industry specialist TuffX. The project was completed in November 2018 after 285 m2 of 17.5mm heat soaked glass had been installed, alongside a number of smaller 12mm panels. TuffX Managing Director Graham Price is pleased to have been selected as the supplier for the commercial development: “SW2 is fast becoming one of the most eclectic and sought after postcodes. This site reflects the modernity new homemakers will be looking for from their purchase and our input has matched that perfectly. While transparent balconies enable a flow of light and space, the polished edges offer a clean, contemporary appearance. “As a highly progressive and customer orientated company we take safety incredibly seriously, especially where balconies are concerned. The glass has dubbed corners – removing any sharp edges – and the screen-printed etch design feature provides a reminder to young children that
Dubai’s Museum of the Future is widely considered the most architecturally complex building in the world – and 36,000 metres of Edgetech’s Super Spacer® have played an integral role in taking it from blueprint stage to reality.
the glass is there. Additionally, as it’s slightly opaque the etched band gives touch of privacy from roadside onlookers. “TuffX is a regular supplier to the customer involved with the build, and we were proud to have been chosen for our unrivalled leadtimes, high quality and on-hand technical advice. In fulfilling this order so promptly, it is particularly satisfying to have protected their future relationship with the end client.” TuffX is a leader within the glass market, and brings more than twenty years’ experience in toughened safety glass to the industry. www.tuffxglass.co.uk READER ENQUIRY NO: 0319/0045
Museum of the Future – Dubai
It’s set to be ‘an incubator for ideas, a driver for innovation, and a destination for inventors and entrepreneurs from all around the world’, says its creator, UAE Sheikh Mohammed bin Rashid Al Maktoum.
“In the ten years since we first used Super Spacer to make free-form IGUs in Abu Dhabi’s Sheikh Zayed Mosque, we’ve had no problems whatsoever. That meant that, when it came to this even more ambitious project, Super Spacer was the go-to product.
When it’s finished, the spectacular eyeshaped structure will house a permanent exhibition of the world’s most cutting-edge technology. It was only fitting that it took some of the world’s most cutting-edge technology to construct it, too.
“Its flexibility and outstanding all-round performance have let us go to the very limits of what’s technologically feasible. With a rigid spacer, that would be virtually impossible.”
A collaboration between architect Shaun Killa, engineers BuroHappold, BAM International and AFFAN Innovative Structures, the stunning building’s outer skin consists of 7,000 custom-made IGUs engineered into incredibly intricate calligraphy forms. This major design aspect features poetry from the prime minister about the future in Arabic. And inside those units are more than 36,000 metres of Super Spacer® TriSeal™ Premium Plus. “Even if you’ve planned curtain walling for decades, you always start from scratch on a project of this complexity,” comments Fernando Morante, AFFAN Technical Director.
Designed to enhance the performance of IGUs, Super Spacer TriSeal’s triple-seal design includes desiccated silicone foam, acrylic adhesive and a multilayer vapour barrier to offer outstanding performance. It’s been used in some of the world’s most striking and ambitious buildings, from Abu Dhabi’s stunning The Opus to the newlyrenovated Eiffel Tower. For more information on Super Spacer TriSeal or for further projects from around the world visit www.edgetechig.co.uk or call 02476 639931. READER ENQUIRY NO: 0319/0046
FUTUREBUILD 2019PREVIEW
NEW BIM AND FIRE RATED TECHNOLOGIES LEAD FOR ISO-CHEMIE AT FUTUREBUILD Foam sealing specialist ISO CHEMIE, which is marking 10 years in the UK in 2019, will be targeting designers and architects at Futurebuild 2019 with its high-performance airtightness and energy efficiency solutions for windows and doors (stand E12). Leading the way will be the ISO-TOP WINFRAMER thermal insulating and load bearing bracket system for the rapid installation of windows, which has been fire rated to E30. Complete with Class E and an intumescent Class C certification,
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the product can protect the entire window area from fire for a minimum of 30 minutes, guaranteeing the retention of structural integrity, as well as supporting at least 200kg/m and providing an air-tight cavity support. Also debuting will be ISO CHEMIE’s new BIM (building information modelling)
ISO CHEMIE will be showing its new BIM technology at Futurebuild 2019 alongside ISOTOP WINFRAMER, which has been fire rated to E30
technology, which will enable architects and designers to integrate high quality scaled digital information around window and door sealing solutions as part of their 3D visualisations. The company’s presence at Futurebuild comes as it remains optimistic about the prospects for sector growth over the next 12 months, despite uncertainty around Brexit and the long-term economic outlook. National sales manager Andy Swift, who alongside other experts, will be demonstrating the company’s solutions on the stand, said: “As we mark 10 years in the UK, Futurebuild will see us continue to build on our strategy of targeting architects and grow sales on the back of greater product specification. We continue to see a growing appreciation of effective sealant products, which is leading to the increased
use of foam-based technologies to close more sales and develop new business opportunities.” ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. Its UK technical and distribution operation is supported by a dedicated logistics service to ensure customer orders are completed as quickly and efficiently as possible (usually next-day delivery). More at https://www.iso-chemie.eu/enGB/home/ or tel. 07837 337220 or email a.swift@iso-chemie.co.uk. READER ENQUIRY NO: 0319/0047
March 2019 | www.glassnews.co.uk
Introducing Introducing the the revolutionary revolutionary PREMIFOLD PREMIFOLD WINDOW WINDOW & & DOOR DOOR SYSTEMS SYSTEMS PremiFold PremiFold The revolutionary PremiFold window and door
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
WHEN ‘GOOD ENOUGH’ ISN’T GOOD ENOUGH… Leading the fenestration industry year after year, cutting-edge systems company, Liniar, gives us insight on how they stay ahead of the curve when it comes to innovation and energy efficiency. From launching the first PassivHaus compliant PVCu window in the UK, to innovating the market’s newest, most exciting flush sash, we discover the science behind the success.
When we asked Liniar’s Design & Development Manager, Chris Armes, why the innovative systems company continues to develop more profiles, this is what he had to say: ‘We watch the market and respond accordingly. You can’t continue to market the same profile to different target markets. The ideology behind our EnergyPlus90 Passivhaus system came from the government announcing the plan to build 200,000 starter homes before 2020. ‘In the UK, most green spaces are protected, meaning these new developments would be urban or in brownfield land – surrounded by industrial companies. We saw the need for a new system that would give families in urban areas noise reduction from traffic and industry, as well as hitting PassivHaus, and World Health Organisation standards for noise reduction and thermal efficiency and thus the EnergyPlus90 profile was born.
‘Liniar wanted to offer homeowners a window option that would be ideal for living near the new HS2 line, congested roads or in urban areas. The first PVCu Passivhaus system in the UK, with EnergyPlus90 homeowners don’t have to choose between excellent thermal efficiency and greater acoustic values – this system is the best of both worlds.’ 2017’s EnergyPlus90 profile wasn’t the last system that Liniar launched. This January, Liniar released its Resurgence flush sash
“The ideology behind our EnergyPlus90 Passivhaus system came from the government announcing the plan to build 200,000 starter homes before 2020.”
system, and just like the other profiles that come before it, it’s groundbreaking. At first sight, the Resurgence system looks like other flush sash systems on the market, but a more in-depth look proves there’s much more to this system than mechanical jointing and a flush exterior. The first double-rebated flush sash window on the market, Resurgence utilises Liniar’s patented co-extruded bubble gasket, instead of the unsightly external seals and brush piles seen on its counterparts. With U-values as low as 0.8W/m2K and fully foiled glazing areas to both outer frame and transom profiles for the utmost authenticity, there’s already a buzz in the market around Liniar’s newest profile. Chris explains, ‘Liniar isn’t ever going to stop innovating. There’s always going to be a need in the industry and the construction sector for newer, better, more efficient windows. It’s about saving the environment and reducing property owners’ ongoing energy bills while making them as comfortable as they can be in their home or business. ‘This year at the FIT Show we’ll be launching even more products – but you’ll have to visit stand J10 to find out what we’ve been up to over the last 18 months. We’re really excited about the future.’ For more information about Liniar’s EnergyPlus90 system visit the website at liniar.co.uk/windows/passivhaus/. For more information about Liniar’s brand new Resurgence 80mm Flush Sash System, visit liniar.co.uk/resurgence.
“This year at the FIT Show we’ll be launching even more products – but you’ll have to visit stand J10 to find out what we’ve been up to over the last 18 months.” READER ENQUIRY NO: 0319/0049
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March 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
DEKKO HELP DROYLSDEN GLASS WITH SHOWROOM REVAMP Award-winning double-glazing installer Droylsden Glass is currently revamping its showroom to make it THE standout showroom in the Manchester area – with a little help from Dekko. Dekko Window Systems, one of the country’s leading fabricators, has a reputation for an unshakable commitment to installer customers and their input into the showroom design has been invaluable to Droylsden Glass. The family-run Droylsden Glass has been providing excellent home-improvement products and services to homeowners across Greater Manchester for over 36 years and relocated to its current premises in Audenshaw in 1996. For the showroom, Dekko has supplied Droylsden Glass with English Oak Flush sash windows to form an impressive new Garden Room; Infinity (Graf weld) flush sash and casement windows; and a RAUM aluminium Lift & Slide patio door and aluminium windows both within an orangery. Discussions are also ongoing to introduce an R9 window into the new showroom. Kevin Thackeray, Managing Director of Droylsden Glass, said: “We met with Dekko MD Gary Torr and Sales Director Kurt Greatrex in March and they kindly offered
support by introducing his product range into our showroom, and wanted to make Droylsden Glass ‘THE’ standout showroom for our area. “We’ve increased the showroom floor space by knocking down a couple of walls. It’s great that Dekko, and several other companies from our supply chain, have agreed to provide support in showcasing their products. It will mean our showroom will be even more extensive than it was before. “Work commenced several months ago but are still ongoing and will continue into the new year ready for Spring and Easter.” Dekko Sales Director Kurt Greatrex commented: “It’s been great to help Droylsden Glass get their new showroom fitted out and help with the design. A premium showroom cannot be understated and when it’s finished it will look fantastic. “Our customers are valued partners and it’s important that we cater for their every need and provide them with all the support they need to grow.” Dekko took 60 of their installer customers, including Droylsden Glass, on a trip to the global headquarters of both Deceuninck and Reynaers to give them an insight into the origins of their product lines and future developments.
Droylsden Glass showroom revamp
And Kevin added: “We really do appreciate Gary and Kurt’s support and see Dekko as a great addition to our supply chain. They are a proactive forward-thinking business who genuinely want their trade customers to succeed.”
For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 0319/0050
0319/0051
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Please call 0345 053 8975 or email info@dgcos.org.uk for more info. Quote 'Love' to claim a 20% membership discount. www.glassnews.co.uk | March 2019
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TRADE NEWS
IT’S ALL THERE –
PANORAMIC GROUP LAUNCHES BIGGEST SHOWROOM YET, AT KETTERING Fast-growing Panoramic Group has launched its biggest and most productpacked showroom with the opening of the extended and fully refitted unit in Kettering, Northants.
The UK’s Leading Glass & Glazing Newspaper
STRONG START TO DECEUNINCK’S 2019 SALES
EDGETECH’S ALAN FIELDER WINS INAUGURAL ‘HEART OF THE INDUSTRY’ AWARD
The new facility not only showcases the most comprehensive collection of the ever-expanding Panoramic range but also many variants and style options to give both trade customers and homeowners the best experience of what the Group has to offer. The new showroom is now one of nine run by Panoramic and its trading partners covering the whole of the UK but, as Group Managing Director Michael Connor explained, such a fast-growing product range needs ever more space to show them all fully at their best. “With recent acquisitions such as Welglaze PVC-U windows and doors and the former Alumen aluminium patio doors and windows, as well as our new IGU manufacturing division, we really have one of the widest ranges available,” he said. “Kettering is our expansion and renovation of the original Alumen unit, but customers will find products from all around the group showcased there. “Both trade and the public are welcome but it is also proving a valuable asset for trade partners to use the showroom as their own and let their homeowner customers see for themselves what can be achieved with their products. With such a broad range and all its variants, a showroom is really essential and, whether trade partners have their own or not, this is already helping them to drive sales as well as gain their own hands-on experience of the ranges.” The showroom is open Monday – Friday, 8am to 4pm, with the opportunity of Saturdays by appointment. The group and its trading partners have showrooms in Manchester, Sheffield, Motherwell, Bristol, Retford, Stoke-onTrent and Barnsley, as well as a mobile demonstration unit serving much of the south east and Home Counties. The new Kettering showroom is at: Unit 1 Bushacre Court, Garrard Way, Telford Way Ind Estate, NN16 8TD.
Deceuninck’s sales are 12% up in January 2019
Deceuninck has made a strong start to 2019, with January sales up 12% year-onyear. This follows a record-breaking 2018 which finished 21% up on the previous year. Deceuninck attributes this strong momentum to giving customers the right products to sell in the premium sector. Sales of colour and the award-winning Heritage Flush Sash have skyrocketed. Managing Director Rob McGlennon says: “Despite the political chaos and constant reports of economic uncertainty triggered by Brexit negotiations it’s not all doom and gloom. The commercial market is strong, and we are strong in commercial. The Deloitte Real Estate Crane Survey, for example, monitors construction activity in Belfast, Birmingham, Leeds and Manchester, as well as Dublin. In 2018 each city saw a sustained or increased level of development across a range of sectors including offices, residential, hotels, retail, education and student housing. Simon Bedford, partner and regional head at Deloitte Real Estate, said: “To have construction figures this healthy is somewhat of a surprise given a myriad of market uncertainties. Developer confidence is a key indicator for economic health and to have this many significant constructionstarts over the last 12 months, especially in speculative office schemes, is testament to the resilience of the regions and appetite for growth.” “We’re beating the winter blues with powerful growth,” Rob continues. “Our strategy is to follow the money and capitalise on growth areas with in-demand innovative products, and it’s working brilliantly! Our message to the market? Come on board if you want to grow!” For more information call 01249 816 969, visit www.deceuninck.co.uk and follow @DeceuninckUK.
READER ENQUIRY NO: 0319/0052
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READER ENQUIRY NO: 0319/0053
Alan Fielder
As nominations open for the National Fenestration Awards 2019, Edgetech are looking back at last year’s event, when longstanding Director of Sales and Marketing Alan Fielder was named winner of the NFA’s inaugural ‘Heart of the Industry’ prize. Held annually, the National Fenestration Awards is the UK’s only democratic award scheme, inviting thousands of installers, fabricators and other industry professionals from across the country to vote for the best British glazing has to offer. However, in 2018, the winners of one category were hand-picked by the organisers themselves – the first ever Heart of the Industry Award, designed to honour individuals who’ve made a lasting
“It’s fantastic to know that, even after all these years, Edgetech is still regarded as the best spacer supplier in the business.”
and valuable contribution to UK glass and glazing. Judges praised Edgetech veteran Alan for his ‘dedicated and long-standing service to the UK fenestration sector’, describing him as ‘a popular character inside the industry, whose work for the sector has been outstanding’. A director since 2008, Alan oversees all the company’s sales activity, heading an experienced team of professionals dedicated to helping IGU manufacturers increase efficiency and growth. Managing Director Chris Alderson comments: “Alan has played a vital role in us establishing ourselves as widely-acknowledged leaders in our field. “Winning the first ever Heart of the Industry award is a fantastic achievement, and very well deserved.” However, this isn’t Edgetech’s only cause for celebration. The company was also named winner in the NFA’s Spacer Bar Company category, securing almost half of all the votes cast. “It’s incredibly gratifying to win an award voted for by hundreds of our peers,” Chris continues. “It’s fantastic to know that, even after all these years, Edgetech is still regarded as the best spacer supplier in the business.” Tel: + 44 (0) 2476 63993 READER ENQUIRY NO: 0319/0054
March 2019 | www.glassnews.co.uk
TRADE NEWS
CHARITY NEWS
SO YOU THINK YOU ERA RAISES OVER DON’T NEED SUPPORT? £11,000 FOR BM Aluminium has revealed that just 25% of MIDLANDS AIR its customers called its support department over the past 12 months – and it is determined to AMBULANCE increase that figure. That’s because the Tewkesbury based LogiKal software specialist says that its support department isn’t just for solving problems and answering queries. One of its key aims is to help customers get more from the LogiKal software and make the most of new features as they are added. Managing Director Dean Hodges said: “We want to get away from the misconception that you should only call support when something goes wrong. Instead, we want customers to call for help and advice when things are going right and help to make them even better “For us, support is just as much about helping customers expand how they use LogiKal, how they implement updates, and how they can learn shortcuts to routine tasks, as it is about resolving technical issues.” BM Aluminium has five highly trained advisors in its support team who can give initial advice to customers on the phone, and even follow up with site visits if required to carry out full LogiKal reviews. They have had several success stories recently with customers who have benefited from these reviews, including Linn Tech in Scotland who were able to transform their LogiKal set up in just a couple of days. Dean added: “Lots of customers understandably get into habits and routines with their LogiKal set up which probably start out as being efficient, but which gradually become less so as their business expands and new LogiKal updates are launched. “We know that customers are still doing some tasks manually or on paper, for instance, which we could easily help them to automate in LogiKal if only they would ask us, and some don’t even implement the updates we issue because they are simply too busy. “We’ve got a fantastic in-house resource here which is perfectly placed to help customers get even better value from their software and all they really need to do is ask.” To get in touch with BM Aluminium’s support team contact: 01684 856920 or support@bmaluminium.co.uk.
2018 saw ERA, the Wolverhampton-based security expert, raise £11,262.86 for the Midlands Air Ambulance Charity, having made the organisation its chosen charity for the year. At the outset ERA had set a £10,000 target, and staff at the company are over the moon to have exceeded this figure. Each life-saving mission undertaken by the Midlands Air Ambulance Charity costs the charity approximately £2,500. The money raised by ERA therefore is enough to cover four such missions. Employees used their ingenuity to come up with a broad variety of fund-raising activities, including a book sale, a Valentines’ raffle, a Grand National competition, a World Cup raffle and sweepstake, a Christmas raffle, a sponsored Snowden walk and the use of collection tins. In addition, ERA’s suppliers kindly made donations. Darren Waters, ERA’s CEO said: “As we do every year, we asked employees to vote from a selection of charities and Midlands Air Ambulance Charity was the unanimous choice for 2018. To be able to do something positive for the local community is extremely gratifying and I’m very proud of our staff ’s efforts in this regard. Every flight costs £2,500 so it’s great to know that the money we’ve raised will make
a difference to people’s lives in the Midlands region.” Commenting on the donation, Jon Cottrell of Midlands Air Ambulance Charity said: “Many people are unaware that we are reliant on donations to keep us operational as we receive no government funding. We’re extremely grateful to ERA’s staff for this contribution, which will help to keep our aircraft airborne. For anyone wishing to know more about how to get involved with the charity, please visit www. midlandsairambulance.com for more information.” Midlands Air Ambulance Charity is responsible for funding and operating three air ambulances serving the communities of six Midlands counties: Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands. Since 1991, the charity has responded to more than 49,000 missions averaging 2,000 per year, making it one of the longest established and busiest air ambulance organisations in the UK. For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit: www.eraeverywhere.com or contact the sales team on 01922 490 000 or email: info@eraeverywhere.com. READER ENQUIRY NO: 0319/0056
St Paul’s Church in Morley is being redeveloped to create a space that the whole community can use thanks to a £10,000 donation by integral blinds manufacturer Morley Glass & Glazing
MORLEY GLASS DONATES £10,000 TO HELP CREATE COMMUNITY SPACE A local church hall is being redeveloped to create a space that the whole community can use thanks to a £10,000 donation by integral blinds manufacturer Morley Glass & Glazing. St Paul’s Church in Morley, Leeds had been a thriving hub for the local community for many years offering activities such as pre-school groups, play and stay groups, a children’s dance school and a place for family celebrations in the church hall. But the pre-fabricated structure of the church hall had come to the end of its life and needed to be demolished. Now, thanks to generous donations from local organisations including Morley Glass & Glazing, the church hall is being redeveloped and will soon be able to support activities for the local community once again. Ian Short, Managing Director of Morley Glass & Glazing says: “We are delighted to be able to support the redevelopment of St Paul’s Church and help it to become a thriving centre of the local community. It was recently a storage and distribution centre for a Christmas toy appeal and has been offering free packed lunches during school holidays to underprivileged primary school children. It’s doing some amazing work and will be able to support many more activities and groups once new facilities including new toilets, kitchen and café have been created. It’s going to be a fabulous resource for local people.” The Leeds-based sealed unit manufacturer and ScreenLine® integral blinds supplier has sponsored and supported numerous charities, sports clubs and good causes throughout its 20 year history. www.morleyglass.co.uk
READER ENQUIRY NO: 0319/0055
www.glassnews.co.uk | March 2019
READER ENQUIRY NO: 0319/0057
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
THE SOLID ROOF
– WHAT IS IT ALL ABOUT? When it comes to solid roofs the market broadly leans two ways. Both of which aim towards the same goal: provide an alternative solution to a standard conservatory roof, to allow the homeowner to completely transform their conservatories into a “normal” plastered room and all the comforts this provides. • The aluminium framed roof: it might be a little over simplistic, but the beginnings of what the industry refers to as the solid roof or warm roof basically comes from repurposing standard aluminium frames. To this was added a variety of boards and insulation, to counteract the obvious issues of cold bridging and condensation found in a system whose main purpose was to provide a structural, slimline frame - as it would always be exposed to the eye. • The timber framed roof was the next logical step to providing the room transformation the homeowner required. This traditional roof structure, one tested through time, is ideally suited. With no
cold bridging to worry about, the process of insulating and ventilating the roof is much simpler. Innovative solutions had to be found to ensure its suitability for the conservatory roof replacement market, and matched the expectations of an installer market that prefers to work with ready to use solutions. Solutions like the Icotherm Solid Roof system.
WHAT IS THE ICOTHERM SOLID ROOF SYSTEM? • The concept of the Icotherm roof system stemmed from the belief that timber would be an improved solution over aluminium. • Using a material with thermal conductivity of only 0.16 W/m2k (vs 160 W/m2k for aluminium) immediately simplifies the process of insulation and ventilation, as the timber does not require cloaking. • Using premium C24 building grade timber and 155mm EPS boards guarantees the structural integrity and U-Value performance (0.18W/m2k, which can be brought down to 0.12W/m2k with the use of insulated plasterboard, ideal for the Scottish market).
• The roof has been designed to be fully ventilated, with airflow circulating over the eaves and through the entire roof, ensuring condensation will never be an issue. • Pre-fabricated pods and pre-cut insulation provides the installer with a solution that goes up quickly (an average sized roof should go up in 2 hours, with the waterproof membrane on) – always a plus for the homeowner.
because we are good at what we do,” says Anne-Marie Busch, Marketing Manager. “The Icotherm roofs are not just JHAI approved, they also come with a 10-year manufacturer’s warranty, and we take that commitment to heart. For further information contact AnneMarie at marketing@icotherm.co.uk. Tel: 01204 773040 – www.icotherm.co.uk
This is why Icotherm believes their solution is the best one available on the market today. The company has invested heavily in machinery and people - and will carry on doing so to ensure product quality consistency. “We are here to stay. We want to be the system supplier of choice for UK installers
READER ENQUIRY NO: 0319/0058
TOOLDEN AND ILLBRUCK PROVE THEIR FIRM BOND AT SCOTLAND BUILD
SCOTLAND BUILD, SEC GLASGOW, 20 – 21 MARCH 2019, STAND NUMBER C46 illbruck’s proven and widely used range of professional sealants and adhesives has been developed to give the retailer, merchant and distributor the very best portfolio of technologically-advanced products demanded by the various trade markets today. Visitors to Toolden’s stand at Scotland Build in Glasgow will be able to see first-hand the impressive array of illbruck sealants and adhesives for the building, plumbing and electrical trades. Such partnerships keep illbruck at the forefront of the construction industry. By listening to distributors such as Toolden, illbruck is able to develop products that help the builder comply with ever-changing building standards. Toolden and Duo Tool have built up a good relationship with illbruck in the last few years and are pleased to be one of illbruck’s major distributors. Their decision to fill their stand with illbruck products is testament to the faith they have in the range. On display will be: • TP600 Compriband 600 – the brand leader. An impregnated joint sealing tape for use in a wide variety of movement
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joints including window perimeter seals and other applications. • TP450 Compriband Timber Max - a soft and flexible open cell polyurethane foam, impregnated with an acrylic based, UV stabilised resin. It provides a weather tight seal against the most severe combinations of wind & rain. • FM330 Pro Foam Air Seal – a one part, rapid, moisture-curing expanding polyurethane foam which is gun applied and has excellent elasticity, air tightness and acoustic properties. Excellent all season formula.
minute fire rated polyurethane foam, used to seal fire door frames and linear gaps throughout the fire rated areas of a building. ‘The Hour Defender’. • ME508 Duo Membrane EW/F – first choice for internal airtightness. Innovative non-woven fleece laminate which is self-adhesive across the full width of the membrane, for optimised adhesion. • ME315 Total Protection Tape - a special tape with solvent free modified acrylic dispersion adhesive.
• FM310 Pro Foam - a rapid curing, gun grade expanding polyurethane foam that is suitable for general gap filling, bonding and insulation applications.
• SP350 Fix & Seal High Tack - developed to bond materials to floor, wall and ceiling, where the extremely high initial strength of the product is very useful for this high performance adhesive.
• FF197 Gun Grade Fire Rated PU Foam - a modified, single component, 60
• SP050 Fix & Seal Universal - provides a high strength flexible bond in a wide
variety of construction and industrial applications. • SP030 Fix & Seal Crystal - cures rapidly to provide a flexible, crystal clear seal. • PU700 Multi-use Construction Adhesive – a rapid curing polyurethane foam adhesive which can be applied by gun or straw, with a fantastic yield. ‘The Van Essential’. • SP925 Air Seal - a one-component, low-viscosity sealant based on hybrid polymer technologies. • FA870 Premium Natural Stone Silicone/ FA880 Premium Natural Stone Silicone Matt - one component, low slump silicones completely free of any ingredients likely to cause migratory staining to natural stone. • SP510 Low Mod Construction Sealant - a one component, non-sagging construction sealant based on hybrid polymers. ‘Low-Mod Max’. For further information on tremco illbruck, please call 01942 251400 or visit www.tremco-illbruck.com. READER ENQUIRY NO: 0319/0059
March 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Install in less than 30 minutes!
0319/0060
roofs@liniar.co.uk www.liniar.co.uk/elevate 01332 883883 www.glassnews.co.uk | March 2019
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
THERE ARE NO NEGATIVES WITH LEKA Ecoglaze UK has worked with LEKA Systems for just over a year and in that time has been extremely impressed with the conservatory roof products. When asked what he considers the key benefit of LEKA roofs to be, Josh Whale, Director of Ecoglaze UK, has a simple answer. “With LEKA roofs, there are no negatives. We are yet to find a flaw with the system.” For Josh, it’s the structure of the roofs that makes the difference. “When we explain the construction of the roofs to homeowners and what it means for them, they won’t look at anything else,” he says. LEKA roof products have a GRP construction and don’t use wood or aluminium. It means there is no wood worm or moisture absorption, no condensation and no thermal bridging. Most important of all, it ensures exceptional thermal efficiency with a typical U value of just 0.15 W/m²K. Ecoglaze UK installs both the LEKA Warm Roof and the LEKA Orangery Roof. Josh
ATLAS INSTALLER SEES THE LIGHT WITH LANTERN 2.0
comments: “Our main market is in retrofitting existing conservatories to solve the problem of them being too hot in summer or too cold in winter. But what’s interesting is that most of our new build conservatories use LEKA roofs now too, rather than a traditional glazed alternative.” Ecoglaze UK is based in Llantrisant and operates across South Wales and the West. It is a family-run company with over 35 years’ experience in the industry. It is renowned for supplying high quality products installed with exceptional care and attention to detail. In LEKA it seems it has found a range of conservatory roofing products that will help it to enhance its already impressive reputation. Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0319/0061
TUFFX WALK ON ROOF LIGHTS ILLUMINATE RENOVATION PROJECT
The panels - which are manufactured to bespoke dimensions at no extra cost to the customer - allow for an increased flow of natural light and are supplied as a finished unit, ready to install and secure. The eco friendly U-Value of 1.2 means that even when it looks cold outside, homes stay warmer for longer with minimal heat loss. Created in-house by TuffX masterminds, the product was first introduced to the trade sector in December 2018, and has been met with unwavering interest since. Designed to provide an easy to fit solution that can be delivered direct to
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Cheltenham-based Bifold Shop took to Twitter to speak out about its first installation of the new lantern and praised the many advances that Atlas has made; advances that, in fact, enabled the fitting team to cut installation time in half. Speaking about the installation on a property in Birmingham, Damon Smith, managing director of Bifold Shop, said: “The new lantern is fantastic! It’s really easy to fit, and we finished quicker than ever before. It really is the slimmest lantern we’ve seen – we love fitting it, and our customers love the results!” Damon explains why the customer chose the lantern: “The owners wanted an ultramodern lantern with very slim sightlines. The aesthetics of this new lantern are amazing and they didn’t want anything else for their home. This lantern is very appealing to homeowners and it will sell itself because there really is nothing else like it out there.
It takes the right blend of old and new to elegantly renovate an historic, feature filled building, using modern materials. For Merseyside’s toughened glass specialist TuffX, the biggest challenge on a recent project was enabling their contemporary walk on glass floor to complement the majesty of a stained glass window centrepiece. The result of such an unusual combination is a beautiful pillar of light streaming vertically throughout Chapel Cottage; an ex Methodist chapel in Brockdish, Norfolk. The chapel has been newly converted into a home, and as part of the development, included the installation of TuffX’s 33mm laminated roof light.
An expert roof lantern installation firm has shared its experience of fitting the new Atlas Lantern 2.0 and is now urging fellow installers to cut their own lantern installation times with this pioneering solution, which is faster and easier to fit than ever.
sites anywhere in the UK, turnaround times on standard size products uphold the efficient ethos with availability being inside a week. But surely glass is slippery, and not the ideal material to walk on? TuffX walk on roof lights come in an anti slip finish to ensure increased safety outside, or in high traffic areas. For spaces requiring a little more privacy, an opaque option provides an intimate, yet eye-catching solution. Each panel is attractively finished with an aluminium powder coated frame, setting off this functional glassware as an exquisite piece of art. www.tuffxglass.co.uk READER ENQUIRY NO: 0319/0062
“The Atlas lantern has been billed as ‘the next generation glazed roof lantern’ and it certainly did not disappoint,” adds Damon. “As the slimmest, lightest, finest looking and most energy efficient lantern currently on the market, it looks incredible but we also wanted to know how it performed for the fitters. Would it live up to expectation? And the proof is in the pudding.” The new lantern was fitted by two men in record time. Bifold Shop’s installation manager Craig Carter was one of them. He said: “It is so much easier to fit that anything I’ve installed before. With less parts and components, it goes together incredibly smoothly and it’s very light to lift. The ringbeam is now in one piece, which makes for a much quicker install, and the fact that we don’t need to use silicone within the structure makes it a much cleaner job. The lantern arrives in secure packaging so there’s no chance of parts being damaged and the instructions are really clear – not that I needed them as it was that easy to put together!” Lantern 2.0 was launched in January and Atlas has improved on all of its features
to make it the best lantern the industry has ever seen. Created with installers at the heart of the process, the new lantern features a fully aluminium, thermally broken ringbeam, which has been reduced in size by 55% to make it even lighter, better looking and more thermally efficient than before. It also incorporates a sleeker ridge topcap, which is 25% slimmer than before to achieve super sleek sightlines when viewed from below. Thanks to a new ridge top cap, which has also been reduced in height by nearly 50%, the lantern sits much lower than before so it is more subtle when seen from above. Gareth Thomas, sales and marketing director at Atlas Glazed Roof Solutions, added: “This lantern was launched just a few weeks ago to make time on site shorter for our customers and since then installers like Bifold Shop have been clamouring to fit it! It embodies everything the industry wants in a lantern – terrific design, incredible engineering and unsurpassed performance. Every element of this product has been very carefully considered and it’s sure to make a big impression on those installers out there who only want the very best for their installation projects.” The Lantern 2.0 is perfectly proportioned with the internal ridge, transom rafters and hips the same 40mm width and appearance for a streamlined look. Unlike some alternative systems, there are no boss or hoods to intrude on the roof ’s super-slim ridge. It is also one of the strongest glazed roofing systems available and, despite its extensive glazing, it delivers outstanding thermal performance. The ridge and rafters feature a thermal break to prevent cold air from penetrating to the inside of the rafter. The rafter is more thermally efficient than its nearest rival and can achieve a U-value of up to 0.9 W/m2k with triple glazing. For further information, please contact Atlas on sales@atlasroofsolutions.co.uk or phone 02838 327741.
READER ENQUIRY NO: 0319/0063
March 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ADD VALUE TO YOUR PORTFOLIO
LEKA Systems packs a punch in conservatory roof design and offers a real opportunity to add value to your business. What’s more, we have an exciting new product launch, to be unveiled at the FIT Show! REGISTER YOUR INTEREST TODAY, FOR YOUR FREE, PERSONAL DEMO!
with roofs from
LEKA SYSTEMS
TM
• Choice of Solid Roofs and Orangery Roofs styles • Lightweight construction • Quick installation • Manufactured from a structurally tested, high grade GRP system which means no cold bridging or condensation • Differentiates from competitor systems
LEKA fabricators across the UK have increased turnover, gained more customers and help grow other products across their range – is this something your business could benefit from?
• 40 year product warranty • Full product and sales training given 0319/0064
STAND N10
NEW LAUNCH, UNVEILED AT FIT!
www.glassnews.co.uk | March 2019
T: 0800 773 4040 TM
sales@lekasystems.co.uk www.lekasystems.co.uk 35
ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
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PREFIX LAUNCH SUPER SLIM FLAT ROOFLIGHT Prefix Systems have launched their new super slim, flat performance rooflight, under the OPAL brand. It has been designed to offer maximum daylight, with minimal framework and is available from any one of their four regional branches.
Supporting a big year in colour, the OPAL flat rooflight is available in RAL 7016 as standard, but can also be offered in any RAL colour, thanks to their in-house colouring facility. It is available both in a wide range of standard sizes, as well as bespoke dimensions for specific projects.
OPAL is the new brand name from Prefix to promote their range of aluminium products and the flat rooflight has been designed and engineered to offer contemporary appeal and benefits from several fitter-friendly features. There are no exterior trims or flashings and no external fixings as its fixed internally for safer installation and outstanding long-term security.
Chris Cooke of Prefix System commented: ‘The OPAL flat rooflight is the first product to come under the new brand and benefits from a true one-piece fixing method, making it we believe the fastest rooflight in the sector to install. With size and colour finish options aplenty, it’s a product suitable for any flat roof application, with the added support of an A5 product brochure and product samples.’
The design of the OPAL flat rooflight includes the use of a thermally broken aluminium profile, which is configurable with any kerb. Glazing is fully pre-bonded using a 28mm double glazed unit, though there is an option for a triple glazed version for a better U-value as low as 0.6 W/(m2k) and greater sound reduction properties.
For further information on the OPAL flat rooflight and other products from Prefix Systems then visit www.prefixsystems.co.uk, or call the head office on 01254 871800. You can also add to their following on Twitter @prefixsystems.
Call us for a quote 01204 773 040
READER ENQUIRY NO: 0319/0067
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04/12/2018 10:52
2019 has got off to a good start for Freefoam customers, with the addition of Square and Ogee gutter in the popular Anthracite Grey colour option, to help them gain market share in a growing sector. Designed to complement the existing Round and Deep gutter systems and manufactured to Ral No. 2016 the ranges offer an exact match to door and window systems, giving customers the range to satisfy the growing demands of homeowners and developers. The choice of colour for windows, doors and roofline is now on average nearly 30% of sales, with some window companies seeing sales of over 50% in colour - and growing. Homeowners buying high end grey windows and doors do not want the standard white roofline - they want everything to match. Which is why Freefoam made a strategic move into manufacturing the complete roofline range in Anthracite Grey. Freefoam’s approach is to help every company in the supply chain sell more and grow faster than the competition. And our approach is working. Freefoam customer Alan Sutherland, Managing Director of General Building Plastics explains: “There’s been an increasing demand for colour, but the biggest growth has been in the last three to four years. Greys are the most popular
now, particularly anthracite grey. Most customers want a full suite of colour matched products, which Freefoam does very well!” Discerning homeowners want the complete solution, so Freefoam also manufacture a wide range of PVC fascia and soffit in Anthracite Grey providing a suite of colour roofline products. With most colours available off the shelf or on short lead times Freefoam customers have access to all the products they need to meet the demands of today’s consumers and gain valuable market share. Colin St John, Freefoam Commercial Director, summarised “These new additions to our gutter range are a great example of how we continually introduce products to maximise the success of our customers. Providing a grey rainwater and roofline range will give customers opportunities with housebuilders and big ticket refurbishment projects and illustrates our commitment to helping our customers grow.” www.freefoam.com READER ENQUIRY NO: 0319/0068
March 2019 | www.glassnews.co.uk
ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
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THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS
NOW ALSO AVAILABLE TO TRADE COUNTERS!
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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/03/19.
We are looking for installers like you!
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Icotherm Solid Roof lets you get the job done faster
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Call us for a quote 01204 773 040 sales@icotherm.co.uk | www.icotherm.co.uk
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37
COLOUR
The UK’s Leading Glass & Glazing Newspaper
0319/0071
VEKA GROUP’S CORE COLOUR OFFERING – LAID OUT IN BLACK AND WHITE Straight-talking PVC-U systems supplier VEKA Group has simplified its Variations colour offering, to make it even more useable, helpful, and easy to understand for customers. 95% of VEKA Group foil sales will now be from stock; 27 colour combinations across 14 colours.
Desirable. Durable. Delivered in just 10 days.
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Working out ex-stock colour availability can be a confusing and time consuming task, requiring the cross-checking of brochures, swatch books and availability charts. In reviewing their colour policy, VEKA wanted to simplify the whole process as it constantly refines its offering for the benefit of fabricators and installers. Marketing Director Dawn Stockell explains: “The demand for coloured products presents a huge sales opportunity for our customers, which is why we’ve made it even easier to order coloured profile. “We stock what our customers sell, so there’s no ‘chasing rainbows’ when it comes to availability. We’re committed to providing the colours our customers want, when they want them, in the most straightforward way. “There are 27 colour combinations from a palette of 14 best-selling shades, and no need to wade through a big book of swatches and availability charts. All of the colours in our new brochure are ex-stock, sharing the same lead time as standard profile and available across our full product range. “You can’t get simpler than that.
www.morleyglass.co.uk
“We’ve designed our new brochure with clarity in mind, and all the information is in one place. Rather than having to flick backwards and forwards, the colour swatches, colour combination table and
from
Quotes available in 60 minutes. Uni-Blind sealed units with ScreenLine integral blinds inside.
Tel: 0113 277 8722 Email: info@morleyglass.co.uk
See us on
Stand
H35
Direct fax for quotations: 0113 277 8723 Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial Estate, Bruntcliffe Way, Leeds LS27 0HH.
38
“The Variations colour offer also means a number of the industry’s less popular colours can be requested made to order, and these specialist shades typically have a fourweek lead time.
lamination charts are on the pages right alongside the relevant system. “Laminated profile now makes up 40% of VEKA Group sales and we predict that the demand for colour is going to keep growing. 40% of VEKA Vertical Sliders are now coloured and around a third of those are laminated both sides. “We’re seeing this trend across residential, commercial and public sectors and we are investing millions in the manufacture of laminated profile, to continue providing the best product and service in the industry. “A large proportion of the £5M invested in the VEKA Group plant in 2018 was focussed on the lamination department, including the purchase of a building adjacent to the existing VEKA HQ. This will allow the current 380,000 sq ft site site to expand by a further 40,000 sq ft and potentially increase lamination capacity by a staggering 50%. An impressive feat, considering we extruded a record 10.2 million metres of laminated profile in 2018! “As VEKA Group continues to expand its capacity to support customers with laminated product, the team recognised the need for a simple and straightforward ordering system. “Our new colour offering has been put together to support customers with ease and swift turnarounds, 95% of our foiled sales are from stock. This means customers don’t have to wait, and they can build their reputation for quality, reliability and efficiency, on ours. And while our 99.3% ‘on time in full’ delivery results are something to be very proud of, we’re working to make them even better!” For more information about the Variations collection, and to request a brochure call 01282 716611 or email salesenquiry@veka.com. READER ENQUIRY NO: 0319/0072
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper 0319/0073
Colour
MADE BLACK & WHITE
The demand for coloured profile presents a huge opportunity, which is why we’ve made it easier for you to order it. To put it simply, we stock the colours you sell. 95% of our laminated sales will now be from stock; 27 colour combinations from a palette of 14 colours available across our full product range. Visit our website to download or request a Variations brochure or swatch book. www.glassnews.co.uk | March 2019
VEKA.CO.UK 39
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Eilidh Hudson Technical Sales Manager, Senior Architectural Systems As a self-confessed fenestration geek, technical sales manager Eilidh Hudson helps to support Senior Architectural Systems’ customer base across the North West region but when she’s not talking windows and doors, or helping to promote careers in construction, you’ll probably find her perfecting her snowboarding skills or playing with pet dog Harry.
IT’S ALL ABOUT YOU
help them get the most of out of using our products and in-house services. I recently attended an awards ceremony with one of our customers where we were shortlisted for our collaborative efforts on a top project and it was wonderful to share the success as a team – to me, that’s what this job is all about.
Where were you born and which part of the country do you currently live? I was born just outside of Glasgow and although north of the border will always be home, I now live in Manchester city centre. It’s a great place to live and not too far to commute to Senior’s head office in Denaby, South Yorkshire, although you can usually find me out on the road visiting our customer base across the North West.
They’ve each made me who I am today, or at least made a good story.
Your education and the subject or activity in which you excelled…
Someone or something that inspires you…
I have a degree in Business Management with Marketing but at school, my favourite subject was definitely P.E. I loved the competitive aspect of the team game.
Your favourite sports or interest… I’ve been a keen snowboarder since I was a child – there’s nothing better than the first run in fresh powder. A big part of my job as a technical sales manager with Senior is getting out and about to build relationships with customers and so I’ve also been to quite a few football games over the years. I’ve become a bit of a footie fan now and find myself following a few of the teams throughout the season.
Your biggest regret in life… Whilst I’ve had my fair share of cringeworthy moments, I regret none of them!
The job you do in 25 words…
My parents. They’ve worked hard to build and turn around businesses; their commitment to their careers and the family, in helping them get to where they are today, is inspiring. I hope I’m as successful in my career as they have been. Over the last year
I have also worked with a number of local schools, talking to the kids about careers in construction and most importantly, flying the flag for diversity. We need more young people, and young women, in the industry and it was very inspiring to work with what potentially could be the next generation of window fabricators and installers!
The temptation you can’t resist…
I’m a technical sales manager with Senior Architectural Systems. I support our customer base in the North West, providing technical and contract support.
Your greatest achievement… Keeping my pet dog Harry the Westie alive for over five years when I’ve managed to kill every plant I’ve ever owned!
The mistake you’d like to correct…
YOUR CAREER
I bet everyone says agreeing to do this interview? I’m hoping it won’t turn out to be a mistake but signing up to take part in the Tough Mudder obstacle course in May will definitely be a challenge – hopefully one that doesn’t kill me!
When and how you joined this industry…
The talent you would like to enhance…
One of the first jobs I took was a marketing job with a local PVC-U extruder company and to be honest, I thought I would only be in the industry for a year, maximum. That was nine years ago! I’ve been with Senior Architectural Systems since August 2016 and it’s fair to say that I’m now a complete fenestration geek – or a doork, as some of my colleagues affectionately refer to me as!
I’ve recently started taking golf lessons and I’d like to improve enough to not embarrass myself on the course!
Following the launch of our Ali VU aluminium windows and Ali FOLD aluminium doors, we now have a full suite of products that are ideal for the residential market so increasingly, my job involves working with trade customers in both the domestic and commercial market. We’ve worked hard to create a really strong support package for our clients and one of the most rewarding aspects of my role is working closely with our customers to
Because of my marketing background, I’m quite creative so I’d love to set up and run a design studio.
Gluten when I’ve had a drink – the life of a coeliac.
AND YOUR FUTURE What would you like to do if you weren’t in this industry
A particular ambition… One day I’d like to learn sign language.
The way that you want to be remembered… Kind and caring but hilariously sarcastic!
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 40
March 2019 | www.glassnews.co.uk
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DOORS
The UK’s Leading Glass & Glazing Newspaper
DOUBLE DIAMOND SHINES ON WINDY ISLAND CALL There can’t be many more challenging climates in the UK for windows and doors than the Orkney Isles, off the North East tip of Scotland. So when Apeer chose to support its Double Diamond double rebated door range with the islands’ installers, the company and its local distributor flew out to meet them and see for themselves how the doors stand up to it. “You don’t need to sample their weather for long to realise why more residents are choosing double rebated doors nowadays, said Scott Dowling, Director of mainland fabricator Inverness Glass, which supplies Apeer doors to the islands.
“For us, the Double Diamond ticks all the boxes, especially in a climate like this,” he said after he and Apeer sales manager, Alex Moore had spent a few days visiting their long-standing customer, The Glass Shop in Kirkwall, in the islands’ capital, “So it’s only natural that we go the extra mile to show it at its best in one of the places where it is most needed. The single Diamond has been very popular there for a while but the Double Diamond is really catching up. “It was great to get together with our customers in this way but Apeer got a lot out of it as well, getting to see first-hand what the Double Diamond can do for customers and installers.”
Alex added: “We were also able to install Apeer’s Door Builder software at The Glass Shop so they can design their door in every detail before ordering. It’s a very useful piece of software and the feedback from all of our customers has been excellent, but it’s even more useful in cases like this.” Inverness Glass will also be joining Apeer at the FIT Show 2019 where the manufacturer will feature its Single and Double Diamond doors along with the rest of its range, including the radical Lumi and Lumi2 window and door systems. www.apeer.co.uk READER ENQUIRY NO: 0319/0075
HURST UNVEILS MAJOR REBRAND Hurst has kicked-off the new year with a major re-brand to strengthen its position as a leading manufacturer of composite doors and PVC-U door panels. As part of the launch, the company has unveiled a bold new identity to capture its unique pedigree and appeal to a new generation of customers. The move heralds the next exciting phase of development for Hurst as Marketing Manager Hayley Barker explains: “This launch marks the beginning of what will be a pivotal year for Hurst as we embark on another period of rapid growth. We have a punchier name and a fresh new look, but our core company values remain the same – they are the trademark of Hurst. “We put a great deal of time, care and effort into creating our doors and our people are dedicated to delivering the very highest standards of quality and personal service to our customers. This new identity reinforces these unique strengths, which set us apart in the industry. “We are never afraid to invest at Hurst and this is the biggest branding exercise that we’ve ever undertaken in the history of the business. Our new identity will elevate Hurst to a new level and help us engage with
“I CAN’T BELIEVE IT’S NOT ALI!” VISTA LAUNCH STUNNING NEW COMPOSITE DOOR RANGES THAT LOOK AND FEEL LIKE ALUMINIUM Vista, the award-winning panel and composite door manufacturer, have launched not one, but two, new ranges of composite doors that look and feel just like aluminium.
a wider audience, especially homeowners who are increasingly asking for a Hurst door by name. This is just the start though and we can’t wait to share plenty more Hurst innovations over the coming months.” The re-brand follows a £650,000 investment at Hurst into new machinery and delivery vehicles to enhance the firm’s capabilities and continuously improve levels of quality, service and value. Hurst also recently expanded its customer service and order processing teams to support its field sales team and grow its customer base by 25%. Hurst is now set to introduce a string of new resources, which will include a comprehensive suite of marketing materials and state-of-the-art IT solutions, to help customers to work smarter, generate new business and achieve growth. Hurst employs 140 people and currently manufactures 400 composite doors and 3,000 door panels a week from its two dedicated factories in Kingston-Upon-Hull. The Kingston-upon-Hull based firm is part of the established Hurst Group, which celebrates its 50th anniversary this year. The Group has more than 350 employees and a turnover in excess of £35 million a year. With expertise in joinery, building services, ceilings and flooring, it is a leading player in the interior-fit-out contracting and glazing industries.
The new Contemporary Collections are part of Vista’s existing XtremeDoor range but will have their own stand-alone brochure. The main difference is the use of the new LINKS door blank which has been cleverly etched to replicate the aesthetics of aluminium with a rough cast finish. It is the glazing systems that define the two contemporary collections though – Inox and Urban. The Inox door uses finely grained 316 grade stainless steel glazing frames which, as well as adding a distinctive European flair, are guaranteed to keep their high shine and stunning looks for years to come. The Urban door, meanwhile, is glazed using a brand new contemporary chamfered cassette system with a colour-matched finish to the door and the same rough cast aluminium feel. Both doors can be combined with a selection of beautiful, modern decorative glass options which complement the door style.
Haydon Statham, Vista’s National Sales Manager, said: “We are really excited about our new Collections, as these stunning, modern, contemporary doors will provide our existing customers with a great product to add to their regular range. I’ve seen nothing like this before and the composite door market has been crying out for some innovation. “Combined with our stainless-steel hardware, including long bar pull handles, and striking glass designs, the Inox and Urban doors look absolutely fantastic. “The moment our new Contemporary Collection brochure drops on customers desks we are expecting demand for them to go through the roof as they are perfect for the modern homeowner looking for something different.” While the stylish doors look the part, they will, of course, feature all the benefits of Vista’s in-demand XtremeDoor, including the highest level of security and thermal efficiency on the market today. For more information on the new Contemporary Collection, call 01516081423 or visit www.vistapanels.co.uk.
Tel: 01482 790790 - www.hurst-plastics.co.uk READER ENQUIRY NO: 0319/0076
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READER ENQUIRY NO: 0319/0077
March 2019 | www.glassnews.co.uk
DOORS
The UK’s Leading Glass & Glazing Newspaper
FORCE 8’S EVER EXPANDING DOOR COLLECTION Leading Manchester based fabrications company, Force 8 have made a great start to 2019 with their ever-expanding door collection. Their industry leading door portfolio has introduced the Oslo, Bergen and Geneva doors to the exclusive decadence door range. Each of these designs features intricately grooved designs, giving an individual and distinctive finish. The demand for coloured doors has driven the market for a while, but no one had thought of combining two colours in such a contemporary fashion. This is a unique door collection which is available in their wood grain effect texture or smooth finish. Some of these designs will be displayed at this year’s FIT show in May. Force 8 have a wide range of other doors available for their customers, including stable doors. Each of Force 8’s stable doors are specifically designed and manufactured to be a stable door from the very start and this makes a huge difference in the design, reliability and security of their doors. No two stable doors are the same, further enhancing the wide range of products that the company sells. Their stable doors are a unique combination of traditional joinery with a contemporary design.
Dennis Sumner, Managing Director of Force 8 comments, “Force 8 have noticed a rise of trade customers and homeowners looking for modern and contemporary doors alongside more traditional doors such as stable doors, which are also available in a range of contemporary designs”. Customers can choose from any RAL colour for their door and frame. Force 8’s colours have proven to be very popular especially Anthracite Grey and Chartwell Green. “52% of all our products are now being sprayed in any colour, expanding on what we can offer to the customer. Force 8 are now taking full control on the spraying process of our products, which will be on site to ensure quality control is taken as well as improving delivery dates”, comments Dennis. All composite and stable doors are manufactured in their Hazel Grove factory ensuring higher quality control checks are taken during the production process. With 30 years’ experience, Force 8 has the highest standard of expertise as some of their engineers have been working for them for this amount of time. This also enables Force 8’s customers to see first hand their unique approach to working. The Force 8 decadence range of contemporary composite doors
has now achieved PAS 24.and is document Q compliant. The stringent test was carried out at ERA’s new state of the art factory in Cannock. One of the new Zermatt doors was used for the test, fitted with the auto lock system and thumb turn. You can now find all of Force 8’s exclusive door designs on their industry leading door designer, allowing them to take orders for any design. The door designer allows customers to easily visualise how their new door will look on their home with the feature of uploading a photo of your own home. You’ll be taken through a step-bystep process of the creation of the door, choosing style, colour, glass, frame and hardware and even smooth or textured finish, with the final design being displayed in high quality graphics. The new tool is also available for Force 8 installer customers
to add to their own websites and use as a lead generator. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Don’t hesitate to contact Force 8 to discuss their many composite door options and how they can produce a design for you, tel: 0161 483 1997 or visit www.force8.uk. READER ENQUIRY NO: 0319/0078
0319/0079
Inox Hardware
New! Alucame Decorative Glass
Custom Sidelights
Urban Glazing Cassette
New! Grey Woodgrain Stain
Colorline Matching Frame
g n i m r o f s n a r T Composite Doors
We’re going to #FITShow 21st-23rd May See us on Stand N20 Also at: Visit Glass A24
RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk
www.regalead.co.uk
www.glassnews.co.uk | March 2019
43
DOORS
The UK’s Leading Glass & Glazing Newspaper
HURST ROLLS OUT NEW MARKETING SUPPORT PACKAGE Hurst Doors is helping its growing network of customers to increase sales with the launch of a comprehensive new marketing support package. The development swiftly follows the launch of Hurst’s major re-brand with bold new identity that captures the company’s unique pedigree and continuous dedication to manufacturing superior quality doors. As part of the re-vamp, Hurst has unveiled its new ‘Composite Door Collection’ brochure, which is the most comprehensive brochure ever produced by the Kingstonupon-Hull based firm. Created to help installers secure new business, the brochure has been designed to appeal to the needs of the modern homeowner whilst making the process of choosing the perfect composite door as simple as possible.
introduced into Hurst’s Classic range, and three new European influenced ‘Select’ door styles – Select Solid, Select Long Rectangle and Select Wishbone – that join Hurst’s Contemporary Bohemia collection. Six new colours have been introduced into the Premium Colours range. New Candy Red, Peacock Blue and Buttercup Yellow are set to appeal to homeowners looking to make a bold statement, whilst new Putty, Duck Egg and Powder Blue are for those looking considering pastel colours.
A complete glass guide, dedicated to Hurst’s extensive range of glasses, clearly displays all the designs that are available for every door style featured within the brochure. This includes two elegant glass designs – the Deco and Alpine – which have been newly introduced. The new brochure provides information on Hurst’s engineered standard and optional locking systems, including the new AV3 AutoLock and AV3 Heritage Lock from Winkhaus which meet the requirements of Secured by Design and PAS 24. Cylinders are also featured, with the ABS Ultimate 3 Star Cylinder option from Avocet with built-in active cam technology, offering a £1000 security guarantee. For those looking for authentic rustic charm, the brochure features Hurst’s new Heritage hardware range in Antique Black as well as its popular Contemporary range of hardware, which includes architectural pull handles.
Featuring Hurst’s three composite door collections – Classic, Cottage and Contemporary Bohemia – the easy to navigate brochure introduces a string of exciting new developments from Hurst, which include brand new door styles, colours, glass designs, locking systems and hardware.
Hayley Barker, Marketing Manager at Hurst, explains: “We’re delighted to launch this exciting sales and marketing package, which is part of our strategy to help our customers sell our extended range of doors to the homeowner. The quality of our doors makes them stand out in the market and
The brochure features the new 1930s style Composite Crown door, which has been
this high-impact brochure which is packed with stunning and exclusive imagery of our collection, really captures the character and pedigree of our range. “We want both customers and homeowners to see the Hurst Door difference and to feel at home with Hurst and this new brochure certainly achieves that. This brochure marks the launch of our rebrand and is the first phase of our new support package. Our customers can expect us to reinforce this with many more exciting resources during the year.” Hurst employs 140 people and currently manufactures 400 composite doors and 3,000 door panels a week from its two dedicated factories in Kingston-Upon-Hull. The Kingston-upon-Hull based firm is part of the established Hurst Group, which celebrates its 50th anniversary this year. The Group has more than 350 employees and a turnover in excess of £35 million a year. With expertise in joinery, building services, ceilings and flooring, it is a leading player in the interior-fit-out contracting and glazing industries. Tel: 01482 790790 - www.hurstdoors.co.uk
READER ENQUIRY NO: 0319/0080
JELD-WEN OFFERS SUPPLY AND INSTALL SERVICE THROUGH RETAILERS JELD-WEN is the UK’s and the world’s largest manufacturer of timber windows, doors and stairs. Here in the UK it has, for many years, traditionally supplied its products through builders’ merchants and direct to large house builders. Its main plant in Sheffield manufactures thousands of timber doors per week and its two factories in Melton Mowbray produces an extensive range of standard and made to measure windows and stairs. Until recently, it wasn’t possible to buy JELD-WEN’s products from regular window outlets, but that’s now all set to change with the launch of the ‘Timber Windows Partnership’. The Timber Windows Partnership was conceived and launched by Danny Hague, UK Sales Director – Frames. Prior to joining JELD-WEN earlier this year, Hague
had worked extensively in the retail window sector. This included setting up a national chain of trade counters for a large PVC window fabricator, together with spells in retail sales and working for large corporate PVC and aluminium systems companies. A recent addition to the team is Norman Setra, National Sales Manager for the Timber Windows Partnership, who’s role is to continue to build a national network. JELD-WEN’s product range is very comprehensive, as you would expect from such a large manufacturer. Available in both standard and made to measure sizes, the window range includes softwood and hardwood options, including oak, in a vast range of factory painted colours all supplied double or triple glazed. They include traditional casements, flush fitting casements, high performance (A+ rated) options, sliding sash, special shaped and
bay windows. A selection of timber and composite doors are also available. The UK retail window market is split into national, regional and local suppliers. All offer the consumer home visits, advice on different product types, fast quotations (often on the day) and a full supply and fit service. This type of personal service has not been previously available to end users via builders’ merchants. Retail window companies are experts in dealing with homeowners and consumers. They have developed and refined their marketing and advertising. Their sales teams are motivated and well rewarded, and they know the importance of dealing with leads quickly and effectively. It is these types of companies who have a good local reputation, good reviews and a solid trading history that JELD-WEN is looking to partner. By adding timber as a
green and sustainable alternative product, these companies can gain access to a potential new market where customers are seeking a high-end natural product. This is particularly important in heritage and conservation areas. Commenting on the new initiative, Danny Hague said: “The Timber Windows Partnership is all about utilising the skills and expertise of the retail window sector to create new opportunities for our partners and a new route to market for JELD-WEN. We believe there is an appetite for timber because it is a natural and sustainable product.” He continues: “Over the next three years we are looking to partner with retailers across the UK. Offering exclusive area coverage based on local postcodes. JELD-WEN will offer a full marketing package with samples, point of sale material, promotion and website support. This is a new venture in the UK for JELD-WEN and we are looking forward to taking our partners on a journey.” If you are a retailer interested in joining the scheme, please contact Norman Setra on 07753 425199 or email supplyandinstall@ jeldwen.com. READER ENQUIRY NO: 0319/0081
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March 2019 | www.glassnews.co.uk
DOORS ODL EUROPE LAUNCHES NEW 6 PANEL COMBI COMPOSITE DOOR SLAB
THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS
NOW ALSO AVAILABLE TO TRADE COUNTERS!
ODL Europe has just announced the launch of its new Capstone 6 Panel Combi Door slab. Its construction means fabricators can fabricate seven different door designs from a single door slab. Nathan Barr, Managing Director of ODL Europe, said: “With the Capstone 6 Panel Combi Door fabricators can keep stock levels much lower, freeing up warehouse space and easing procurement.” ODL Europe’s new Capstone 6 Panel Combi Door has a midrail with the woodgrain pattern running through it from top to bottom. It means the slab can be used to fabricate seven of the company’s most popular designs: the Six Panel Solid, the two Seftons (twin top glazed and twin top and mid glazed), the Traditional Top (top glazed), the Wavertree (half glazed), the Aintree (twin half glazed) and the Traditional (top third glazed).
strength thanks to the LVL cross-bonded plywood construction with a glue line every 3mm that means it is much less susceptible to twisting, bowing and warping than competitor products, even when cut to maximum trim. There’s the pure PVC composite rail that makes it more stable in manufacture and means the finish is good enough – even after machining – to accept locks and hinges without needing to edge band or fit a secondary edge finish in PVC or aluminium, saving time and money. And there’s the beautiful patented woodgrain finish that achieves some of the UK’s best adhesion and UV stability ratings.
The Capstone 6 Panel Combi Door makes exceptional business sense for fabricators. As Nathan says, with one slab servicing seven styles, stock levels can be kept much lower. It frees up warehouse space and improves overall efficiencies too.
Nathan concluded: “Here at ODL Europe we’re all about helping fabricators increase product variety, customer satisfaction and – most of all – margin. Our 6 Panel Combi Door is a perfect way to achieve all these things and more.”
The 6 Panel Combi Door also has all the other benefits associated with the highquality Capstone slabs. They offer superior
Tel: 0151 933 029 - www.odl.com/europe.htm
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www.glassnews.co.uk | March 2019
04/12/2018 10:14
45
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: John Crittenden Managing Director, Carl F Groupco John is Managing Director of Carl F Groupco responsible for the company’s Peterborough and Cumbernauld hardware distribution centres.
IT’S ALL ABOUT YOU
to MD of Carl F Groupco when the new company was formed in 2010 – this was the amalgamation of Groupco’s 50 years’ experience in the sector and Carl F’s 20+ years.
Where were you born and where do you currently live:
The job you do in 25 words: I oversee Carl F Groupco’s team of Managers that heads our operational departments including sales, marketing, finance and distribution. I also sit on the board.
I have fond memories of my home town of Stafford where I was born in 1959. I currently live in the Northamptonshire village of Weldon that is within an easy commute of Carl F Groupco’s Peterborough distribution centre.
Your greatest achievements:
Where were you educated and what subject / activity did you excel in: After primary and secondary education in Stafford, I went on to get a 2.1 Bachelor’s Degree in Business Studies and Marketing which I followed up with a Diploma in Marketing from the CIM (the Chartered Institute of Marketing). I have also attended leadership courses at the world renowned IMD Business School on the banks of Lake Geneva in Switzerland.
Your favourite sport or interest: I enjoy reading, listening to music and walking – particularly in Pembrokeshire. This sounds a bit sedentary, but I have walked Scafell Pike and Snowdon ….one day I would like to walk Mount Kilimanjaro.
Your biggest regret in life: I think life is too short for regrets and there’s life in the old dog yet ….that Kilimanjaro trek is going to stay on my bucket list.
Carl F Groupco’s John Crittenden and Technical Manager John Mitchell host Glass News’ Christina Shaw and Chris Champion on a tour of the hardware distributor’s Peterborough warehouse
Temptation you cannot resist: I have to confess to enjoying a good meal in a quality restaurant. I like innovative world cuisine, including Japanese food …….but at a table, I’m not flexible enough to sit on the floor or if I did, I wouldn’t get up again very easily! But equally, I’m not high maintenance I can’t resist a bacon sandwich on the go as I still spend a lot of time visiting customers.
YOUR CAREER Someone or something that inspires you: Nelson Mandela: he achieved so much, yet remained so humble. Closer to home, I have a lot of respect and fond memories of my former boss Hans Christian Petersen who was CEO of Carl F in Denmark – he proved you can still be successful in business and care about people.
When and how you joined the industry: I started my working life as a salesman for W J Goodwin, a traditional engineering company in Walsall and one of the original UK manufacturers supplying the emerging aluminium and PVCu markets. I had worked for Yale as part of my degree course and WJ Goodwin approached them to see if they knew anyone who knew anything about locks, they suggested me and this was the start of my career in the hardware industry. John Crittenden helps promote SmartSecure, the company’s electronic locking and access control brand
In November 1989, two days before Interbuild, I joined Carl F Petersen as Managing Director. I made the transition
At Carl F Groupco our ethos is centred on service and I am enormously proud of the team of people that represents us …….they are focussed and totally committed to achieving our support and delivery targets. Our service levels are a major achievement in this day and age with the demands placed on a distribution organisation: I share this success with our Managers and every member of our staff at our Peterborough and Cumbernauld operations, and out on the road.
AND YOUR FUTURE What would you like to do if you weren’t in this industry: I joke that I would like to be a life-guard on a beach in Barbados ….with shallow water so I don’t have to jump in but seriously, I do love this industry and wouldn’t swap my job. Having worked in window and door hardware for over 30 years I have no intention of changing direction now.
Particular ambition: Apart from that trek up Africa’s highest mountain I have a more modest ambition to live by the sea.
The way you want to be remembered: I would like to be remembered as an honest and fair person…. and as someone who cared about all my colleagues.
John Crittenden, Carl F Groupco MD
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 46
March 2019 | www.glassnews.co.uk
CONSERVATORIES
The UK’s Leading Glass & Glazing Newspaper
WARMROOF HYBRID IN ANGLESEY ACTION
GLAZERITE AND GLASS NORTHAMPTON GO THE EXTRA MILE
The project design incorporated a gable overhang with the far side of the roof from the house, incorporating three fixed triple glazed panels from eaves to ridge to allow for maximum light transmission. These triple glazed panels within WARMroof hybrid offers consumers a practical design feature, that provides a far greater passage of light than a traditional Velux window. To the inside, this installation features the unique Opus cladding, but there is now also the option of traditional plasterboard, allowing consumers to paint up to the glass to match interiors. From an installation perspective, Prefix Systems have done much to invest in the latest off-site construction methodologies and so fitting teams benefit from the additional factory preparation. At the front end, sales teams have the benefit of a wide range of Prefix branded marketing materials including brochures, point of sale materials and product samples. Stewart Hamilton, managing director of Window Medic commented: ‘We’ve now completed two WARMroof Hybrid projects and in both cases it’s been an easy install, thanks to all the work Prefix do in the factory prior to delivery. Both homeowners are thrilled with their new rooms and this
When a customer approached Glass Northampton Ltd for help to replace an aging conservatory in the Northamptonshire village of Long Buckby, the installer knew the job would require a bespoke service and the help of a supportive fabricator like the Glazerite UK Group Ltd.
one especially has made a real feature on a home with such stunning views.’ Homeowner Lynn concluded ‘We couldn’t be happier with our new glazed extension which provides us with beautiful views over Snowdonia. It’s very well manufactured, has great insulation and the finished room has exceeded our expectations. I love being able to see the sky during the day and the stars at night, it was a great choice.’ Please visit windowmedicanglesey. co.uk directly for further information. For information on Prefix Systems visit prefixsystems.co.uk, e-mail enquiries@ prefixsystems.co.uk or call the head office on 01254 871800. You can also add to their following on Twitter @prefixsystems. READER ENQUIRY NO: 0319/0085
£
Chris Brown, Managing Director of Glass Northampton, explains: “The homeowner was looking for an existing conservatory to be replaced, like-for-like. The structure was beautiful but very old, decaying, and single-glazed. Our aim was to create an equally stunning and traditional-look glass installation which could fit into the existing space, and give the homeowners a naturally lit room they could use all year round.” Using white windows and a door from Halo System10, sourced from their fabricator partner, Glazerite, Glass Northampton was able to create a bespoke Gable-end uPVC conservatory. Chris adds: “It is low maintenance, and combines energy efficiency and high security with the versatility and aesthetics Halo is known for.” Both Glass Northampton and Glazerite went the extra mile to meet the homeowner’s specific and unusual brief for
windows which could open fully, fabricating and customising flying mullion-style windows for use in the installation. Tony Frobisher, Office Manager at Glazerite’s East Division, explains: “We came up with the idea of using flying mullions, and securing them with heavy-duty hinges.” Chris also had the delicate task of fitting the roof into the existing tiles. With the help of Matt Cheetham from Northampton-based Prefix Systems South - who provided the Ultraframe roof - he surveyed the complicated roof structure and worked out how best to fit modern profiles into the old property, which even meant hand cutting onsite. Glazerite’s Tony says of the week-long installation: “However unusual a job, we always aim to support our installers. Glass Northampton has done a fantastic job of blending in the original features of the house with the new conservatory - it looks stunning.” www.glazerite.co.uk READER ENQUIRY NO: 0319/0086
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www.glassnews.co.uk | March 2019
04/12/2018 10:23
47
FIT SHOW 2019 PREVIEW
21-23 MAY 2019
The UK’s Leading Glass & Glazing Newspaper
#COMEALONG TO KOMMERLING AT THE FIT SHOW KÖMMERLING have just launched their #ComeAlong video and social media campaign for the FIT Show to encourage customers, fabricators, installers and business partners to visit them at the show in May this year at the NEC, Birmingham.
reversible variants, along with System 70 and a lift and slide PremiDoor 76, it’s a large stand packed with products, but also with other business initiatives. There will be a KÖMMERLING Showroom
concept on part of the stand, along with representation from Entrance Composite Door Solutions, GLASSOLUTIONS and ISO-Chemie, as part of the new Partnership Programme.
Underpinning the #ComeAlong campaign will be six main videos covering the key areas of the business including appearances from managing director Gareth Jones, sales director Brian McDonald, technical, customer support and Gareth Parton from the newly formed finished products division. Within each video, key staff will also be encouraging people to visit the stand with the opportunity to win two premium hospitality tickets to see KÖMMERLING main sponsored 1. FSV Mainz 05 play in the Bundesliga, Germany.
Look out for the videos which will be posted on Twitter @kommerling_uk and please visit stand N30 at the FIT Show which will be held at the NEC, Birmingham 21-23rd May, 2019. For all other information call 01543 444900, e-mail enquiries@profine-group. com or visit www.kommerling.co.uk.
With the new outward opening System 76 including casement, flush and fully
READER ENQUIRY NO: 0319/0088
INDUSTRY SPECIALISTS IMPROVEASY TO BRING FINANCE TO THE FIT SHOW 2019 Improveasy, the industry’s leading provider of finance solutions, have announced they will be showcasing their full range of services at The FIT Show 2019. Following on from a very busy and successful 12 months for the business, Improveasy will head to the NEC with the spotlight firmly on their popular installer finance packages. The team will be on-hand to demonstrate their in-demand ‘Buy Now Pay Later’ finance options and the benefits it can have for installers nationwide. Improveasy will also be showcasing their new Business Finance Solutions. The new service provides a full range of products including Asset Finance, Finance Leasing and New-Start Company Loans to fabricators, manufacturers and businesses of all sizes. “It seems after many years of lagging behind other industries and sectors, the glass and glazing industry is finally waking up to finance and its potential to grow a business,” comments Austin Barcley, Managing Director of Improveasy. “We are therefore delighted to announce our appearance at the FIT Show 2019.
“For installers, it’s simply a matter of urgency as homeowners change their buying habits and prioritise installers who offer multiple ways to pay. For those, we offer flexible finance options including 0% APR and our new ‘Buy Now Pay Later’ package. For fabricators and other businesses, finance not only provides an extra incentive for customers to join their network but makes large investments such as machinery, new vehicles or commercial equipment far easier. At every level, our service is designed to support business growth and development, and we look forward to sharing that message with visitors at next year’s event.” Improveasy supports businesses across every part of the industry providing competitive finance along with full training and support. By adopting Improveasy as a finance provider, businesses do not need to undergo the extensive process of gaining FCA approval. Instead, businesses become an Appointed Representative (AR) of Improveasy and can be up and running within 14 days of initial enquiry. Taking place at the NEC in Birmingham from the 21st to the 23rd of May 2019, the FIT Show will bring together businesses from all over the country and every sector of the industry. For the first time, FIT Show 2019 will also feature Visit Glass, a dedicated exhibition focused on the manufacture, processing and application of glass.
EXCITING ANNOUNCEMENTS PLANNED AS MILWOOD GROUP RETURNS TO THE FIT SHOW FOR 2019 Milwood Group, the G18 nominated outdoor living specialists have confirmed they will be making a big return to The FIT Show in 2019. The Kent-based firm, which manufactures premium aluminium verandas, canopies and carports will be showcasing their range of shelters at Stand K70. The Milwood team also hinted at a number of ‘exciting announcements’ when the show opens this coming May at the NEC in Birmingham. “After a number of successful appearances, we are delighted to be exhibiting once again at The FIT Show in 2019,” comments Mark Wood, Managing Director of the Milwood Group. “With a number of new product launches in 2018, our stand is double the size of last time just to fit it all in! We’re excited to catch up with existing customers and meet new faces as we demonstrate the valuable opportunities offered by our range and the outdoor living market. “The FIT Show is a great platform to really showcase our range to a cross-section of the industry and reveal some possible new additions too. Whilst our new project is still very much top secret, what we can reveal
48
READER ENQUIRY NO: 0319/0089
is that this new product range will take the Milwood Group in a bold, new direction and present a unique opportunity for tradespeople to reach new customers and extend their range. We anticipate a fantastic response and encourage ambitious, likeminded businesses to visit our stand and see for themselves.” Milwood Group, which made their big debut at the FIT Show in 2016 and the British Blind and Shutter Show in 2018, are expecting considerable interest around their new Alfresco range. Combining three distinct verandas; the Traditional, the Contemporary and the Lifestyle, the Alfresco range allows businesses to offer a desirable shelter to suit any property style or consumer taste. Available in a diverse range of colours, Alfresco verandas are able to span six metres between posts and achieve a sixmetre reach from the property. Incredibly easy to install, each system can be upgraded to include integrated lighting, wall-mounted heaters and the luxury glass room package which creates an outdoor living space with sliding glass panels. The FIT Show event takes place next year between May 21-23 at the NEC in Birmingham. It will feature exhibitors from across the glass and glazing industry along with free seminars and networking events. For the first time, the event will also include ‘Visit Glass’, a dedicated exhibition and forum for the glass sector. For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com.
For more information about Improveasy visit www.improveasy.com or call 0800 024 8505.
Austin Barcley Managing Director of Improveasy
Gareth Jones, managing director of profine UK and the KÖMMERLING brand commented: ‘This new video campaign has been designed to communicate the culture here at KÖMMERLING as an open, technologically advanced and forward-thinking company. Whether you are a fabricator, installer or specifier there’s never been a better time in which to come and talk to us and to also enjoy some Anglo-German hospitality.’
Milwood Group FIT Show stand 2017
READER ENQUIRY NO: 0319/0090
February 2019 | www.glassnews.co.uk
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Stay at the forefront of your sector whilst making incredible business connections with the biggest brands FIT SHOW 2019. Your competitors will be business there, can you afford not tobiggest be? Stay at theat forefront of your sector whilst making incredible connections with the brands at FIT SHOW 2019. Your competitors will be there, can you afford not to be?
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FIT SHOW 2019 PREVIEW ISO-CHEMIE ANNOUNCES NEW PARTNERSHIP AT FIT SHOW Foam tape sealant specialist ISO-CHEMIE stand (N35) will be marking 10 years in the UK at the FIT Show 2019 with plans for an ‘exciting’ new partnership and displays of high-performance airtightness and energy efficiency solutions for windows and doors. Set to confirm a formal tie-up with three other sector leaders, ISO-CHEMIE’s move will herald a complete ‘cradle-to-grave’ service spanning everything to do with fenestration - from window sales through installation to aftercare and support. Preferential rates will also be available to customers within the new group. National sales manager Andy Swift, who alongside with other experts, will be demonstrating products on the stand, said: “As we mark 10 years in the UK, we are very excited about announcing our new partnership - a move that’s set to deliver a package of benefits across the fenestration sector. We continue to see a growing appreciation of effective sealant products, which is leading to the increased use of foam-based technologies to close more sales and develop new business opportunities.” ISO-CHEMIE will also be showcasing its ISO-TOP WINFRAMER thermal insulating and load bearing bracket system for the rapid installation of windows, which has been fire rated to E30. Complete with Class E and an intumescent Class C certification, the product can protect the entire window area from fire for a minimum of 30 minutes, guaranteeing the retention of structural integrity, as well as supporting at least 200kg/m and providing an air-tight cavity support. Also debuting will the company’s new BIM (building information modelling) technology, which will enable architects and designers to integrate high quality scaled digital information around window and door sealing solutions as part of their 3D visualisations. ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. Tel: 07837 337220
21-23 MAY 2019
WE’RE LOOKING FORWARD TO FIT, SAYS THE RESIDENCE COLLECTION The Residence Collection have a long association with the FIT Show that dates back to 2013, when R9 was officially launched as ‘Windows the way they’re meant to be.’ This year the company will be returning to the show with what they promise will be a new product range to complement the existing collection. R9 is the ultimate timber alternative window, based on the sightlines of traditional 19th Century windows, while R7 is a window for the mid-market, boasting 7 chambers and 7 different substrates. R2 will also be promoted as the ultimate contemporary window that’s been launched as an aluminium alternative window with its squared off sightlines and is unique in the PVCu systems market. The stand design will be split into 4 distinct areas with a central bar to reflect the three different systems and also an added garden area housing a technical and innovation zone. R9 will be showcased within a traditional English home, R7 within a typical family home and R2 in an urban loft area and the soon to be announced new product range will also be featured throughout. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘There’s nothing quite like the look and feel of a window or door from The Residence Collection. It’s the careful attention to detail that really sets our products apart and why so many homeowners don’t just want a replacement window, but something the genuinely oozes product innovation, along with true designer chic. She continued: ‘Visitors to the stand will have an opportunity to see the whole collection in situ, along with several corner samples and our new product launch, which I’m genuinely excited about.’ For further information please visit stand J75 at the FIT Show or visit www.residencecollection. co.uk and www.residencecollectiontrade. co.uk. You can request a free brochure pack via e-mail at journey@residencecollection. co.uk or call 01452 348650. You can also add to their following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.
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THE COUNTDOWN HAS BEGUN
– START YOUR JOURNEY TO THE EXCEPTIONAL If you’re looking for a new star performer, you need to head to Epwin Window Systems’ stand at the FIT Show. Gerald Allen, Marketing Manager at Epwin Windows Systems, said: “Epwin Window Systems is about to launch something brand new and very exciting. It has got everything – the concept, the research, the development, the testing and the trials. If you’re ready to step away from the ordinary and start your journey to the exceptional, Stand N5 is the place to be at this year’s FIT Show.” The launch will undoubtedly be the most eagerly awaited at the FIT Show this year. Epwin Window Systems is the most successful and longest-established systems supplier in the industry and has a reputation for delivering game-changing developments that set a new standard for the sector. 2019 looks set to be a big year for the company as it continues to demonstrate its ongoing commitment to its customers and investment in the UK market. As well as
SECOND SUCCESS ON CARDS FOR DEKKO AT FIT SHOW Dekko Window Systems will be looking to follow up on an impressive FIT Show debut in 2018 with a second success at the next one thanks to the array of premium products and services on display. Visitors to Dekko’s stand will be able to take a closer look at Infinity, the seamlessly welded uPVC windows and doors; Räum, the high-end aluminium range; and Residence Collection, which includes the flush sash R9 and square profiled R2. Visitors will also get a chance to see Make It Yours, one of the most extensive collections of retail focused marketing collateral in the industry. The main advantage Make It Yours has over other installer marketing support packages is the personalisation – Dekko will change the colour scheme and the content, so it reflects their customers brand – and the Dekko marketing support team will be on hand at the show to demonstrate how this works in practice.
ISO-CHEMIE’s Andy Swift will be announcing a major new partnership with other sector leaders at FIT Show 2019 READER ENQUIRY NO: 0319/0092
The UK’s Leading Glass & Glazing Newspaper
READER ENQUIRY NO: 0319/0093
According to Dekko’s Sales Director Kurt Greatrex, these products and services could
launching its new star performer at the FIT Show, Epwin Window Systems is making a major investment across the business including a brand new 300,000 sq ft stateof-the-art warehouse and distribution centre in Telford. To keep up-to-date with announcements about the launch – and be in with the chance of winning an Apple Space iWatch S4 worth over £500 – register your interest at www.itsallsystemsgo.co.uk. Your mission starts here! READER ENQUIRY NO: 0319/0094
Dekko at FIT Show
make all the difference for installers. “Customer tastes are getting more sophisticated and installers need to have stylish products like Infinity, Räum and the Residence Collection in their portfolio if they want to succeed,” said Kurt. “Installers also need to market and promote themselves effectively to stand out from the crowd, and the Make It Yours package has been designed to do just that.” Dekko will also be displaying their newly launched flush door and have other exciting developments in the pipeline which will be ready in time for the show. “The flush door looks absolutely stunning and we’re anticipating it’s going to be a big seller in 2019,” Kurt added. The FIT Show runs from Tuesday, May 21-Thursday, May 23 at the NEC Birmingham and Dekko will be exhibiting on stand Q10. For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 0319/0095
February 2019 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
21-23 MAY 2019
FIT SHOW 2019 PREVIEW
HEATHROW AIRPORT SET TO SECURE SUPPLY CHAIN FOR ITS ONGOING NOISE INSULATION PROGRAMME AT FIT SHOW 2019 The FIT Show is pleased to welcome Heathrow Airport for the first time – as the airport will utilise the event as a platform to secure key elements of its supply chain to deliver its ongoing ‘Heathrow Quieter Homes Scheme’.
Show as a mechanism to see what other UPVC, timber and aluminium products are available, as well as an opportunity to meet with prospective installers to explain the scheme and explain how they could help deliver these projects.
The scheme, designed to make noise attenuation improvements to windows, external door, provides insulation and ventilation to homes within a growing catchment area. “The Heathrow Quieter Homes Scheme” commenced in 2013 and has already seen improvements made to an estimated 400 homes per year. Heathrow has pledged to further expand its project in the run up to the third runway.
Speaking about its decision to exhibit at FIT Show, Andrew Haynes, Heathrow’s Procurement Director said: “As we look to grow Heathrow, it is important we continue to deliver on the commitments we have made to our local communities. The manufacturers and installers we will meet at the FIT Show will be an essential resource to us as we deliver on our promise to provide a world-class noise insulation programme, and reduce the impacts of noise on those closest to us. We are looking forward to this year’s event and meeting businesses across the UK with the ideas, energy and commitment we need to deliver our plans. ”
FIT Show, the UK’s only dedicated event for the glass and glazing industry, has been identified by Heathrow as a vital tool to meet with systems houses, fabricators and installers all under one roof across three days - all of which are needed in order to deliver its target The airport is already working with the likes of Newview Homes and Nationwide to manage the installation of products from companies such as Profile 22, Eurocell and Rehau, but needs to broaden this further. Heathrow will use FIT
Heathrow’s presence at FIT Show will include stand space, as well as having key personnel, such as quality surveyors from its scheme, onsite across the three days to speak first-hand with interested suppliers. The airport is in discussion regarding a fenestration
apprenticeship which is being delivered in partnership with Brooklands College and is designed to upskill young people in the area. FIT Show Event Director, Nickie West said: “We are beyond excited to finally announce our partnership with Heathrow Airport, having worked closely with them in recent weeks to get the proposition right and maximise their involvement in the show.
Homeowners are looking for ways to make their mark on their homes. Choose a trusted partner who can give them what they want.
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“The work that is already being done by Heathrow from an upskilling, training and quality perspective is truly music to our ears. We’re completely aligned with their ambitions to utilise FIT Show as a key platform to help connect with its prospective supply chain in order to deliver these programmes. “This project is massive. Once fully operational, it is likely to equate to a substantial value of all installation work that is being carried out in the UK annually. We know that our audience, from exhibitors through to visitors, will be massively excited by this and will use FIT Show as an opportunity to meet with Heathrow and unlock the potential to grow their businesses by getting involved in the scheme.” FIT Show 2019 will take place at the NEC Birmingham from 21st to 23rd May and will feature up to 300 exhibitors from across the window, door, conservatory and glass industry. New features for 2019 include the addition of Visit Glass which will be dedicated to the flat glass sector and include both products and machinery. Those who register for FIT Show will be contacted with the opportunity to book meetings with the Heathrow team throughout the event. READER ENQUIRY NO: 0319/0096
www.glassnews.co.uk | February 2019
0319/0097
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At Bereco we treat our approved installers as part of the family. - 48 hour quote turn around - Marketing support - Dedicated account manager - Showroom packages STAND K33
Choose Sustainable. Choose Timber. Choose Bereco.
01709 838188
enquiries@bereco.co.uk
www.bereco.co.uk @berecowindows 51
FIT SHOW 2019 PREVIEW
21-23 MAY 2019 0319/0098
Homeowners are looking for ways to make their mark on their homes. Choose a trusted partner who can give them what they want.
The UK’s Leading Glass & Glazing Newspaper
WEST PORT’S OUTSTANDING TIMBER WINDOWS IN THE SPOTLIGHT AT MORLEY FIT 2019 PREPARES
Concept art for Morley Glass & Glazing’s stand at the upcoming 2019 FIT Show, where they will be exhibiting on stand H35
97%
FOR FIT SHOW SHOWSTOPPER
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2019 will see a FIT Show debut from West Port, one of the UK’s leading timber fabricators. Renowned countrywide for its mix of traditional craftsmanship and cutting-edge manufacturing technology, the Cumbria firm will be bringing a selection of stunning British-made timber windows and doors to what’s become the biggest date in the glass and glazing calendar. “Pictures and brochures are one thing,” comments Managing Director Sean Parnaby. “But you need to see a West Port product up close to truly appreciate the level of skill and attention to detail that goes into crafting every single one.
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“There’s a growing awareness that timber is an exceptional modern fenestration material, at least on a par with uPVC and aluminium. But in many respects, timber exceeds them – there isn’t a greener, more sustainable material available.
At Bereco we treat our approved installers as part of the family.
“All in all, it offers an outstanding balance of looks, performance and versatility, making it a fantastic way of appealing to affluent end-users.
- 48 hour quote turn around - Marketing support - Dedicated account manager - Showroom packages
“There’s never been a better time to start offering timber, as we look forward to explaining to hundreds of installers from all across the nation at the FIT Show 2019!” STAND K33
Choose Sustainable. Choose Timber. Choose Bereco.
01709 838188
enquiries@bereco.co.uk 52
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www.bereco.co.uk @berecowindows
The show will be held from the 21-23 of May 2019 at the Birmingham NEC. West Port will be on Stand K68. For more information call West Port Windows & Doors on 01900 814225 or visit www.west-port.co.uk. READER ENQUIRY NO: 0319/0099
Morley Glass & Glazing is getting ready to wow customers at the FIT Show in May with a 36m² exhibition stand complete with interactive tools to showcase its range of high quality Uni-Blind sealed units with ScreenLine integral blinds inside. As expected, Morley Glass & Glazing will also be proudly exhibiting its tried and trusted Uni-Blinds® options, alongside something a little different and entirely new for the business. Visitors will have the opportunity to take part in demonstrations of a new virtual reality experience that will help them gain more tangible information about the products Morley offers. By donning a pair of VR goggles, users will find themselves in an interactive virtual home setting, where they can see demonstrations of the Morley product range, as well as find out a little more indepth information. Ian Short, Morley Glass & Glazing managing director said: “As a forwardthinking business, it is our responsibility to make sure we are always on the forefront of innovations in our industry. What is great about the FIT Show is that a lot of manufacturers and component suppliers now schedule their product development cycles around it, so you’re always guaranteed to see some really exciting advances in products and technology.” Morley Glass & Glazing will be appearing on stand H35 of the 2019 FIT Show 2019 when the doors to Birmingham’s NEC open from 21st to 23rd May. For more information, visit www.morleyglass.co.uk. READER ENQUIRY NO: 0319/0100
February 2019 | www.glassnews.co.uk
It’s all systems go!
The concept. The research. The development. The testing. The trials. Our star performer is ready. It’s coming to FIT Show on Stand N5. Discover the amazing.
www.itsallsystemsgo.co.uk #watchthisspace
Epwin Window Systems 0319/0101
STAND N5
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
NO OTHER FABRICATOR IS OFFERING THIS! BENEFITS TO HOMEOWNERS ✔ There is no cost passed to your customers for the extended warranties and consumer protection – this is all provided free of charge.
BENEFITS TO INSTALLERS ✔ Pearl Window Systems bridge the gap between fabricator and installer with this full support installer scheme, right from your installation to the end-user.
✔ CORGI Fenestration is a trusted brand, giving customers even more confidence when buying your products and service.
✔ No insurance companies involved, all guarantees, warranties and mediation are dealt with through one portal.
✔ Your homeowner receives full consumer protection, all of which is detailed in their Homeowners Booklet.
✔ Customers use the CORGI Fenestration Rating Scheme, which is a TripAdvisor style rating system, giving them the confidence to buy.
✔ You can use our scheme for notification and self certification.
✔ Customers expect and receive a service second to none, with a full complaints procedure in place, if ever required.
✔ When customers see your Skills Card, they can be confident in your ability to carry out the work required.
✔ Register your installation just once, we do the rest. No paperwork, no hassle. ✔ By taking advantage of our extended warranties on all products including hardware, frames and glazing – you will enjoy a more structured approach to Remedials in the future. ✔ This is a fully approved installer scheme, like no other, approved by CORGI Fenestration – a trusted brand.
✔ Customers are invited to use the CORGI Fenestration ‘Rate Your Installation’ service, building trust between you and your customer. ✔ With your Skills Card, you can show customers you are trained to the very highest of standards. ✔ Maintenance’ procedures are documented for your customers, giving 100% understanding of their new products and peace of mind for the future. ✔ Cost per installation registration / address is just £15! ✔ The fee includes so much more than other schemes provide and is also priced less than many other schemes.
We are looking for installers in these regions. Call today to see how we can help your business!
WANT TO KNOW HOW WE CAN HELP YOUR BUSINESS? Our CORGI Fenestration approved Installer Scheme is one of a kind and not to be missed.
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March 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS NOW
ALSO AVAILABLE TO TRADE COUNTERS!
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We are looking for installers in these regions. Call today to see how we can help your business!
• Self certify your installations! Easier ‘one online entry’ through our exclusive portal – no more IBG’s. • No more Fenestration Registrations! It’s all taken care of. • A simple and seamless process. • Pearl Window Systems offer the 1st Installer Scheme approved by CORGI Fenestration.
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sales@pearlwindows.co.uk www.pearlwindows.co.uk A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms www.glassnews.co.uk | March 2019 and conditions together with adhering to the maintenance guidelines apply at all times, please see your operation and maintenance guide for more information).
0319/0102
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YOUR LETTERS
LETTERS
WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0319/0103
56
The UK’s Leading Glass & Glazing Newspaper
Dear Editor, I write with increasing concern that despite The Department of Health, Estate and Facilities Alert EFA/2013/002 being more than five years old, we still see specifications for window restrictors coming through with nothing more than the BS Standard. BS EN 13126-5:2011, the test for window restrictors, was singled out as inadequate by DoH for two issues. Firstly, testing to 500N is inadequate in preventing a determined effort to force a window open beyond the 100mm restriction. And secondly, that locked restrictors can be opened with commonly available flat bladed instruments as well as the ‘key’ provided. The function of the Department of Health, Estate and Facilities Alert (EFA) is to communicate safety and potential risks in the healthcare environment. We believe that the message hasn’t got through to the estate and facilities managers and that they are unwittingly not using the latest guidelines. It is especially important where there are at risk patients, specifically in mental health facilities and where patients may be in a confused mental state. To combat the first issue, while the EFA doesn’t define what is substantial or robust, it singled out that BS EN 13126-5:2011 which tests forced opening to a maximum of 500N, was inadequate. The EFA recommends the potential use of a second window restrictor. To assist estate and facilities managers, we retested our products and confirm that when our keyed window restrictor is used in tandem with our nonkeyed fixed version, a maximum holding force of 5250N is achieved, substantially more than what is required in the standard. We would also expect that the addition of our fixed restrictor would substantially boost the maximum holding force of our competitor’s product. We have further tested our keyed window restrictors, which showed a maximum holding force of 1907N and our non-keyed window restrictor 2641N. The second problem of keyed restrictors opening with common flat bladed instruments such as a knife or screwdriver, which break the locking mechanism; we have addressed in two ways. Our key is designed with three teeth, which means it cannot be opened using another instrument, and if for any reason the lock fails – it will fail in the locked position. Which means for new facilities, or where new windows are being installed, there is a single solution that has been tested to adhere to the higher demands. It’s time to get the message out. Thousands of restrictors installed in health facilities may not be giving the level of security required and could be falling foul of their duty to keep patients safe. Yours sincerely, Toby Staff, Managing Director, Newstar Door Controls
Dear Editor, The blowtorch burglary phenomenon is nothing new. It has been prevalent in areas around West Yorkshire for several years. Articles in national newspapers have increased awareness in recent weeks, as this crime wave gathers pace and spreads across the north of England. As a door hardware specialist, we wanted to understand why and how this method of entry works, and what we can do, as a responsible company, to combat it. While some companies are keen to jump in, and say how wonderful their product is against this type of attack, most of what is written is irrelevant and in some instances, wrong. Getting the right blowtorch and gas is easy. A ten-minute internet search was all it needed to select the right equipment, it was later purchased from a national trade supplier for under £100. So far, we have only seen this type of attack on uPVC doors, especially those at the back of a house. However, in order to gain a thorough overview we have also attack tested composite and timber doors using the method, and our results confirm that it only affects uPVC doors. The idea that the burglar is trying to burn the cylinder out is simply wrong. We have tested a wide variety of cylinders using the method, and only cheap aluminium cylinders and zinc cylinders have an issue. These burn away easily. We have not come across any Kitemarked cylinders that have succumbed to this entry method. And burglars don’t need to attack the cylinder anyway. There is a far easier method. Once the handle is removed then the blow torch is used to burn away the plastic covering the lock case. And in cheaper lock systems, the bolt lever above the cylinder case can be simply pushed back with a screwdriver. It’s quick. It’s silent. And it’s effective. This method of pushing back the lever is not new, it has been around for a long time, and locksmiths have known about this for years. Quietly in the background, the likes of Fullex have upgraded their products to future-proof themselves against this form of attack. The patent applied for pawl and gate in all Patio, XL, XLC and 220 pro locks is an example of this and was launched around two years ago. The half shear over the lever on the Fullex Crimebeater multipoint lock was developed at the same time. We believe there will continue to be a move towards PAS24 and Secured by Design approved door systems. It can be done at a sensible cost but with a huge improvement on security. David Jennings, CEO, UAP Ltd.
Dear Chris, Burglars using blow torches to gain entry through people’s front doors has made national news over the last week, with articles in the Daily Mail, The Sun and The Mirror. We have received many enquiries from concerned homeowners through social media channels about their safety. The latest crime statistics also make for grim reading with robberies up 17% and the chances of being involved in a crime are now 1 in 5. The number of serving police officers has also fallen by over 20,000 in the last 8 years and so this latest means of forced entry is particularly alarming, as there are fewer policemen on the beat. Ultion is proven to withstand attacks from blowtorches. A blowtorch cannot come close to melting Ultion’s molybdenum core. In a recent test Ultion withstood the blowtorch attack and kept the door locked and fully secure, despite the door and handle being completely destroyed. The cylinders fitted by door manufacturers are being replaced by locksmiths en masse with Ultion and in many cases they are offering the new security handle Lock Lock as the ultimate deterrent. Ultion and Lock Lock are the ‘must-sells’ for 2019. With security the number one key factor in new entrance door sales, top security locks and handles need to be fitted as standard. Yours sincerely
Dear Chris, Over the years there has been much debate about best practice when it comes to heritage glazing and by that I mean windows that are specified with a narrow cavity or reduced sightline IGU. These are often a requirement for the replacement and refurbishment of windows in conservation areas, listed buildings and in Article 4 areas of designation. At Hodgson Sealants it has long been understood that our obligations as a manufacturer extend well beyond the provision of high quality products. In this instance our main aim is to give guidance to anyone involved in the selection and provision of glazed timber windows. This is with particular emphasis on the selection of suitable glazing systems for use with all glass types and the workmanship standards needed to maximise their performance and extend their service life. Due to our unique position in the timber glazing market, we are often asked for advice on how to best glaze these into timber frames, especially when glazing in conservation areas where the appearance of a traditional putty finish is required. Our response in line with that of the GGF is that the ‘glazing method employed should be based on the IGU manufacturers recommendations.’ Although it is noted that with reduced sightline IGU’s, it may not be possible to meet all of the requirements of the GGF Datasheet 4.2. By working closely with IGU manufacturers and their component suppliers, including edge sealant suppliers, we have helped with the provision of glazing methods which give the manufacturer confidence that compatible materials and sound methods are being employed to install their product. Our customers, installers and also our partners endorse our glazing method, but ultimately, we’re here to fully support companies in the sector who need this expert assistance for heritage glazing. Yours sincerely Craig Wear, Technical Services Consultant, Hodgson Sealants
Nick Dutton, CEO, Brisant Secure
March 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
SELECTA – CONFRONTING THE FEAR TO CHANGE It’s said that, ‘fear to change, can be the enemy of success’ and Selecta Systems Sales Director, Andy Green, believes there are no truer words spoken when it comes to fabricators and installers when choosing not only the right profile system, but also the right systems company. Andy speaks out about confronting that fear, how Selecta go about making that changeover and transition as smooth as possible and why a record number of fabricators are choosing to #bepartofthefamily We all go through that ‘complacency’ stage in our own personal life in one way or another. By that I mean, whether it’s simply accepting our car insurance renewal, continuing our broadband and TV package or even as I have personally experienced, having moved house recently, changing our energy suppliers. There usually has to be a trigger to change and it’s more than likely going to be either, when an issue arises and you are not satisfied with the outcome resulting in a failure of service or customer support, or a price increase lands on your door mat that sets the cogs ticking and searching for alternative cost effective options. Even then, the thought process maybe to contemplate the hassle and inconvenience of change, whilst also being in fear of the unknown. Phone calls, emails and arranging time off work all become part of the annoyance and the
original will to change may never transpire. With the cracks initially papered over by the residing company, by way of promises, compensation or a price review, we are generally happy to carry on until the next issue or price increase arises! On our travels we witness this same complacency, fear and apprehension up and down the country when it comes to fabricators and installers and their current window and door profile system and systems company. Even when there are issues arising with a lack of quality, service and support, there is still that anxiety and a fear to change. Ultimately it means that their business ends up not receiving the quality of product, service and support, of which the business demands, deserves and requires, with the promises of splendour dissolving in to insignificance over time as they become just another customer, a number or quite simply pounds and pence. From day one at Selecta, we’re here to allay those fears and anxieties by assigning you with your own personal contacts within the business, starting with your own technician and sales representative. Together, whilst working with the rest of the team, they will help to make your transition to our versatile Advance 70 Window and Door System as smooth as possible and ensure you have very little disruption to your business. Your personal technician and sales representative
will be available every step of the way to assist in planning, tooling provision and training, whilst also assisting you with your first order placement. Selecta also assign you your own internal personal contacts. These are the individuals you can contact during the working day that can help and assist you with your technical, marketing, sales, transport, general requests and everyday requirements. When you call Selecta you don’t get an impersonal voice recorded multiple choice system, you speak to a friendly receptionist who will help and point you in the right direction of the person you need to speak to. That personal and friendly touch carries on throughout the whole of the business and it’s our aim to build up relationships with our customers, with direct access to all the necessary personnel within Selecta. It’s all part of the company ethos.
who is looking to change supplier. We make it ours and your business to not make promises we can’t keep, but to purely provide a quality and versatile window and door profile system, a friendly personal service and comprehensive support package, with an honest and open approach, aimed at helping you build a prosperous business. We’re here to build a trusting relationship.
Over the last couple of years, this honest, personal and open approach has seen a record number of small, medium and large fabricators choose the Advance 70 System as their preferred PVCu window and door system. The recent case study with Trade Frames South West, whom had their own apprehensions and trepidations before ending their 16 year relationship with their previous profile systems supplier, demonstrated Selecta’s ability to confront and alleviate the fears of any fabricator
Written by Mark Walker, Marketing Manager, Selecta Systems
Don’t fear change, embrace it! Listen to how the award winning PVCu window and door system supplier can supply, service and personally support your business on 0121 325 2100, email marketing@selectasystems. com or visit www.selectasystems.com.
READER ENQUIRY NO: 0319/0104
Come visit us at stand 263:
Link Vent Mk 2
0319/0105
Tricklevents from Glazpart
Compact Half the size or twice the performance! Quiet 51dB (closed) Quick Clip or screw fix Precise Locates automatically Discrete Over 30 colours from stock Approved LABC registered detail Whilst also reducing stock and routing costs
Now available from For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team. www.glassnews.co.uk | March 2019
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
HOW INVOICE FINANCE CAN HELP SMES THROUGH UNCERTAINTY Ian Cole, Head of Invoice Finance in the UK & Ireland, Siemens Financial Services, examines the cash flow pressures faced by SME manufacturers and how invoice finance can help. The UK manufacturing sector is facing a period of uncertainty. Despite a recent modest improvement in output, with growth improving marginally in September 2018 compared with August, the average level of output recorded over the three months to September was the weakest since June 2016 (just before the EU referendum). Another report, the CBI’s recent Trends Survey, found that output and new orders growth among the UK’s small and mediumsized (SME) manufacturers picked up in the three months to July 2018. Despite this, however, the sector – like many others - is facing a period of waning business confidence and experts believe it could see a slower pace of growth in the coming months. SMEs are the most exposed, as a recent survey by The Manufacturers’ Organisation, EEF (formerly the Engineering Employers'
Federation) found. 26% of small firms agree that a low but volatile exchange rate provides their businesses with more risks than opportunities, compared to 23% and 22% respectively for mid-sized and large companies. Brexit has also led to uncertainty surrounding the future relationship of the UK with the EU on the renewal of long-term contracts and agreements. For small businesses, which generally rely on fewer customers and have access to smaller cash reserves than larger companies, these circumstances can pose significant challenges. SME manufacturers who want to succeed in the coming months and years will need to be resilient and have growth strategies in place. SMEs are understandably keen to know how new regulations as a result of Brexit will affect them. Changes to tariffs, border controls and possible delays in importing goods are all to be considered. Some manufacturers will be already be looking to build reserves and stockpile raw materials as solutions to these potential issues. Similarly, European customers may want to stock up on complete products which could lead to higher demand. A recent study found British manufacturers are actively forging new relationships with rest of the world territories and this shift in focus from the EU is expected to result in the acceleration of AI and automation within British factories. This should enable companies to better compete on a global scale following Brexit. SMEs will want to capitalise on these opportunities in order to safeguard their growth plans although this can be reliant
on new investment. This can be particularly difficult for SMEs who may not have access to budgets comparable with their larger counterparts. Our research shows that SMEs tend to suffer from slow and/or late payments disproportionately due to their position typically towards the end of the supply chain. Businesses with an annual turnover of under £1 million wait on average 72 days for invoices to be paid. Businesses with an annual turnover of between £1 million and £10 million wait on average 53-54 days. This is significantly longer than the largest businesses, which typically wait 48 days. All of these challenges contribute to increased pressure on SMEs’ finances, as they decide where investment is best directed and how it can be funded. Nevertheless, there are solutions to help them manage their cash flow. Invoice finance, for example, can enable manufacturers to leverage unpaid invoices to unlock funding. By using invoice finance, when a company invoices their customer, up to 90% of the approved invoice total is immediately advanced by the finance provider, with the remaining 10% paid once their customer settles the balance. Whilst companies will still need to ensure the eventual payment of their customers’ invoices, invoice finance provides the company with essential working capital so it can then invest in expanding its business without having to wait for bills to be paid. Invoice finance companies now provide more funding than ever before to SMEs with funds used across the UK totalling £21.6bn in the first quarter of 2018. Access
to more working capital can ease the pressure on SMEs in the manufacturing sector and potentially allow them to increase investment in areas such as new technology, developing new products, entering new markets or hiring new staff, for example. By deploying their capital where it’s most required businesses can improve their productivity and maximise their competitiveness, ensuring they are prepared to take on new projects and seize new opportunities.. SME manufacturers are facing uncertainty as a result of Brexit and growing competition from operating in a globalised market. But these circumstances also bring opportunities, for example, of building relationships with customers in new territories. Invoice finance can help small businesses leverage their unpaid invoices and unlock investment which can be used to seek new prospects and subsequently stimulate business growth. READER ENQUIRY NO: 0319/0106
LOOKING FOR A CHALLENGE IN 2019? COULD YOU Can you cycle between 80-100 miles in a day, and then do it all again the next day? Dedicate 12 days in June to the event? Can you raise a minimum sponsorship of £5,000 for children with life-limited illnesses? Do you want to be part of an amazing team? If so, GM Fundraising needs you! A space has become available on its next cycling challenge, From Russia With Hope, and the team has decided to offer the space out to the industry. It’s a once in a lifetime opportunity to take part in the last ride of its kind. Gary Morton founder of GM Fundraising comments: “Since 2005, we’ve been setting ourselves these huge cycling challenges which every time, without fail, have delivered an unforgettable experience. It’s not just the achievement of completing the ride, or the thrill of exceeding our fundraising targets, it’s also the unique camaraderie we experience. We’ve all built relationships with fellow peers from the fenestration industry, and so many long-term friendships have been formed. It truly is an experience of a lifetime. Ask any member of the team, present and past, and they’ll tell you the same.” About the challenge: “Taking place in June 2019, ‘From Russia With Hope’, will see a team of 18 riders, supported by three RVs and six supporter team members, cycle through 10 countries in 12 days. Starting at the Russian
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border, we will be collectively covering in excess of 280 miles each day as we cycle through Finland, into the Arctic Circle, through Sweden, Denmark, Germany, Holland, Belgium, France, England and Wales, before returning into England and our final destination of Hope House in Oswestry, where we will meet the children and families in their care, the very people we are raising money to support. The total mileage is 2,730 miles with 34,000 ft of climbing. While the amount of climbing seems meek compared to some of our previous rides, the reality is that 70% of this will take place in the last two days as the team rides through England and Wales – anyone who has ridden the Shropshire hills will know this is a challenge in itself. As with all GM Fundraising events, every person taking part is expected to cover their own costs, so every penny raised will go directly Hope House to support their care of life-limited children and their families.” Interested? The first training weekend will take place in the Midlands on the 23rd March and a training camp is scheduled for April, in Mallorca. So, if you want to be part of it get in touch. Call Gary on 07741 262612 or email gary@gmfundraising.co.uk. Find out more about the challenge and meet the existing team by visiting: https://www.gmfundraising.co.uk/fromrussia-with-hope-saving-the-best-till-last/.
Ride 90 -100 miles a day? Give up 12 days in June 2019? Raise £5000 in sponsorship? Be part of an amazing team? This June GM Fundraising takes on its toughest assignment yet, From Russia With Hope. Covering 2780 miles, across 10 countries in 12 days, a team of riders will take on the gruelling challenge in aid of Hope House.
Think you’ve got what it takes to join the team? Call Gary now on
07741 262612 gary@gmfundraising.co.uk
March 2019 | www.glassnews.co.uk
GLASS
COLD CALLING
PREMIER GLASS MATCHES PREMIERSHIP PLAY
DANNY WILLIAMS
‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter... “I’ve been installing windows, doors and conservatories now for 30 years. In my mid fifties I am listening to the news every day and wondering if I should cash it in now before the serious brown stuff hits the fan. You’re in my neck of the woods, what do you think?” MB Essex
Glass manufacturer TuffX demonstrated how they too are at the top of their game after smartening up the offices at Exeter Chiefs Rugby Club with brand new internal high-spec balustrades. The premiership club drafted in the Knowlsey based specialists due to their reputation for offering unrivalled lead-times and on-hand, quality technical knowhow. Consequently, more than 90m2 of 19mm toughened glass now stands proudly at the club’s Devonshire home, Sandy Park. TuffX is no stranger to elite sporting grounds having previously supplied to Arsenal’s Emirates Stadium, and Liverpool’s Anfield. Adding Exeter to their repertoire at the most prestigious time in the sport’s calendar - the Six Nations - is a welcome accolade. Managing Director Graham Price explained that the array of clients TuffX supports is varied: “Glass is a simple way of bringing light into a space, or providing safety without compromising a view. We have been able to install products of all types within some really interesting spaces, including Buckingham Palace, and are continuously on show to the public via work we’ve undertaken in high street stores. Our products come with standard safety features such as dubbed corners and this is something we know appeals to those with high consumer footfall. “Our glass balustrading can be supplied to small or large, commercial or domestic projects in a number of thicknesses. The versatility of glass means that we can also manufacture any design features or cut outs as required.” Graham finished with a message of good luck to the club: “I’ve been told that Exeter Chiefs are really very pleased with the end result; we wish them a successful 2019 season.” www.tuffxglass.co.uk READER ENQUIRY NO: 0319/0107
www.glassnews.co.uk | March 2019
There have been times in my 30 years in the trade that I have wanted to pack it in, but usually because of problems with staff, being let down by people I have trusted and a couple of bad debts. But despite some ups and downs in the market I have never felt like walking away because of what might happen. We had a little chat and it turns out that whilst our backgrounds are quite different, the reasons for us getting in to this industry are similar – we both needed to put food on the table! You have done well by sticking to retail whilst I have moved into manufacturing and commercial installation as well as my little retail firm in Chelmsford that I like to keep on (and which actually wipes its face nicely). And through my retail firm I believe that I can empathise with you directly. And actually, I think that your problem is not fear of what might happen, but that you have fallen out of love with your business and perhaps life - you’ve done your halfcentury and hit what may well be a late mid-life crisis. It’ll be a Harley Davidson next! But let me return to your point: Yes, it may well be the time for you to pack it in, but not because of any impending disaster. We wake up daily to a stream of what seems like wall-to-wall bad news, not least of which is Brexit. If you have read any of my
“We wake up daily to a stream of what seems like wall-to-wall bad news, not least of which is Brexit.” stuff you will know that a) I voted out and b) I think that the politicians responsible for taking us through the process are a bunch of half-witted, spineless twerps that I would not employ to sweep my factory floors. And that it is their ineptitude, rather than the issue of leaving the EU, that is the biggest threat to our economic wellbeing. But to reach a consensus that we are all doomed, we will die in our beds, starving if we don’t actually freeze to death or murdered by rampaging hordes of looters and that the only answer is to take to the woods with 6 months supply of Heinz tomato soup, is perhaps a bit of a stretch. The year for me has actually begun quite well, which you confirmed was also the case for yourself. And it appears to be continuing that way as I write this mid February and, whilst it might just fall off a cliff (as we edge closer to the 29th March I have a feeling that it might), actually, I believe it will come back again. I have spoken to others including some prominent friends of mine and they concur that, actually, business is pretty good presently. They agree that the ‘improve not move’ principle has kicked in, which has saved our bacon frequently in the past as British homeowners’ Tourette’s-like instinct to do up their castles kicks in whenever
things begin to look a little uncomfortable. The fact is that house sales have been affected by political uncertainty and are unlikely to recover any time soon though in the long term, the market certainly will heat up again as demand continues to outstrip supply. Homeowners have adjusted to the reality that they won’t get the inflated price they think their palace is worth and so, in the knowledge that situation won’t change for a year or two at best, they might as well spend the money they had tucked away for a move, on smartening the place up a bit. And the temptations posed by coloured and foiled frames, super slick aluminium, flush sashes and stylish orangeries mean that the Temptation of Fenestration has never been stronger! But then you know all that… My belief therefore is that you have just reached the wall that so many of us hit and can’t see the wood for the trees. Business is, against the odds perhaps, good and actually, once the deed is done and the post 29th March dust has settled, I think we will enjoy a mini boom. Your business will actually be better, not worse. But maybe you need some time away from it: leave it to your trusted people for a month, go somewhere hot and, actually, don’t turn on the news. And I guarantee that you will come back with a better attitude and almost certainly, a decent order book. And maybe buy the Harley anyway.
“Business is, against the odds perhaps, good and actually, once the deed is done and the post 29th March dust has settled, I think we will enjoy a mini boom. Your business will actually be better, not worse.”
* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.
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ALUMINIUM FOCUS
The UK’s Leading Glass & Glazing Newspaper
SENIOR LAUNCHES NEW LOW NANDOS INSTALLATION U-VALUE PURE® COMMERCIAL DOOR
NOTHING CHEEKY ABOUT ALUK’S Diagonally shaped curtain walling leaning outward and without a singular regular pane of glass or panelling beyond the doors is just the sort of challenge which AluK relishes.
If you’re looking to make a big impression on your next project, look no further than Senior Architectural Systems’ new PURe® commercial door system – the leading manufacturer’s largest, strongest and most flexible aluminium door system to date.
This single storey installation, at the newly opened Nandos restaurant and EE store on the Orbital Shopping Park in Swindon, enabled the specialist aluminium systems company to demonstrate both the versatility of its product range and its ability to create project solutions for clients. Installed by WD Group for main contractors RG Carter, the curtain walling was an integral part of architects Stride Treglown’s vision for the landmark structure, which also features a flying roof. It features AluK’s SL52 flexible capped curtain walling system throughout, with an entrance door fabricated using the suited GT55TB door system.
The launch of the new PURe® Commercial Door is set to strengthen Senior’s existing range of commercial aluminium doors, which includes the popular SD, SPW600e, SPW500 and SPW501 systems. Ideally suited for use across a number of different markets, from schools and office developments to retail and residential schemes, the new door system has been designed for fast fabrication and easy installation.
The diagonal design and irregular angles meant that AluK had to create a solution with multiple transom and mullion sections which was cost effective, while still being true to the aesthetic and meeting the static considerations and performance requirements laid out. The biggest issue was designing out the drainage and connections of the system, which AluK’s expert technical team successfully achieved by working alongside the architects in a 3D environment from an early stage,
without compromising on any aspect of the overall design. In fact, to maintain the consistency of the design, AluK also utilised its proven pressure plate and cover cap within the roof soffits, using a bespoke clamp fitted through the cladding system. An AluK technical engineer visited WD Group on site during manufacture and installation to offer specialist advice. More details and downloadable literature on the SL52 CWCT certified high rise curtain walling system are available via the website at: www.aluk.co.uk. READER ENQUIRY NO: 0319/0108
Available as a standard, electronic-locking and panic-exit system, Senior’s heavy duty PURe® Commercial Door offers exceptional
“Fully compatible with Senior’s extensive range of aluminium windows, curtain walling and additional door systems, the new PURe® Commercial Door can also be specified in an almost unlimited choice of colours and finishes both inside and out, thanks to Senior’s in-house powder coating facility.”
flexibility and is supported by an online technical manual with an easy to use filter function to select the desired configurations and options. With a choice of different door stiles to give a multitude of different design options and configurations, including various thresholds and rebates, the system is also available with a floating mullion on double doors to achieve an even larger entrance area. Benefiting from the same sleek slim sightlines and patented PUR thermal break as Senior’s popular PURe® aluminium windows and patio doors, the new PURe® Commercial Door provides a secure and efficient solution for medium and high traffic areas where frequent access is required. Designed to perform up to a maximum leaf size of 1400mm x 3000mm and 180Kg, the robust PURe® Commercial door system can achieve U-Values as low as 0.94 W/ m2 K when calculated as a CEN Standard door and is able to receive double or triple glazing from 28-60mm for maximum thermal and acoustic performance. Fully compatible with Senior’s extensive range of aluminium windows, curtain walling and additional door systems, the new PURe® Commercial Door can also be specified in an almost unlimited choice of colours and finishes both inside and out, thanks to Senior’s in-house powder coating facility. The new PURe® Commercial Door is the latest addition to Senior’s innovative PURe® range which was launched in 2015. Awarded a UK patent in 2016, the PURe® system is the first on the UK market to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR). Traditionally used in cladding and insulation products, the innovative use of PUR as a thermal barrier in windows and doors gives the PURe® range the potential to offer exceptional thermal performance, with the aluminium window achieving U-values as low as U-values as low as 0.71W/m2 K when calculated as a commercial CEN standard window. The full PURe® range now offers a flexible range of fenestration solutions, with the new PURe® Commercial door joining Senior’s popular PURe® FOLD and PURe® SLIDE patio doors, which includes the PURe® SLIDE triple track option, and the PURe® aluminium window, available as a casement, tilt/turn or fully reversible overswing style. For more information about Senior, visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook. Alternatively, please call 01709 772600 or email: info@sasmail.co.uk. READER ENQUIRY NO: 0319/0109
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March 2019 | www.glassnews.co.uk
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www.glassnews.co.uk | March 2019
61
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
THE SCIENCE, THE STYLE, AND THE SUBSTANCE
– BEHIND VEKA GROUP’S NEXT GENERATION VERTICAL SLIDER Renowned PVC-U systems supplier VEKA Group has unveiled the industry’s ‘next generation’ Vertical Slider. Marketing Director Dawn Stockell explains: “We’re thrilled to bring the Imagine Vertical Slider to market because we absolutely believe it is the most technically advanced Vertical Slider product out there, giving VEKA Group customers a real sales edge in an area of genuine industry growth.
“It’s available in 14 colours from stock, meaning you can offer your customers enviable lead times, and has been created to work with a choice of ERA and Caldwell hardware.” 62
“This product has been years in the planning, to ensure its intelligent design combines form and function. Along with stunning good looks, it includes a myriad of innovative features for simple fabrication, easy installation and flawless operation. “I think one of the most exciting features for fabricators is the fact that the outer balance chamber is co-extruded in black, which means there’s no need to mask and paint. Time is saved, quality defects are reduced and the finish is more durable and professional. It offers a perfectly co-ordinated colour and texture for homeowners who specify combinations such as Anthracite smooth on the exterior and White woodgrain on the interior. “The Imagine Vertical Slider also offers two choices of cill, (stub or 200mm), a new ‘invisible’ approach to coupling windows, a stunning sculptured finish on both sash and outerframe, as well the option of timber-like mechanical joints. In fact, there are more clever features than I could possibly list
here, which illustrates the amount of work and valuable customer feedback that has gone into its development.
dominant position to take advantage of this exciting high value, high growth market.
“It’s available in 14 colours from stock, meaning you can offer your customers enviable lead times, and has been created to work with a choice of ERA and Caldwell hardware.
“VEKA Group is well known for making it simple and straightforward to fabricate and install any new product, with all the technical support you could possibly require, including four dedicated Technical Service Engineers available to customers across the country, and I’m looking forward to seeing more and more customers benefit from adopting this exciting and versatile new Vertical Slider.
“It goes without saying that the Imagine Vertical Slider meets all the expected industry quality accreditations for strength, security and weather performance, but – perhaps even more reassuringly – it has also passed the rigorous testing demanded by VEKA Group’s own in-house quality team. “In a relatively flat market, Vertical Sliders are positively bucking the trend. Market research shows that sales of Vertical Sliders to the home improvement market have increased by 32% to now take 10% market share of frames at 443,000, with this figure predicted to keep rising. Fabricators of the Imagine Vertical Slider will be in a
“I can’t wait to hear the feedback as it makes its way into ever more varied projects.” Contact VEKA Group to request more information about the Imagine Vertical Slider. Email salesenquiry@veka.com or call 01282 716611.
READER ENQUIRY NO: 0319/0111
March 2019 | www.glassnews.co.uk
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0319/0112
The innovative thinking behind our new Vertical Slider Introducing the next generation We brought together the best minds in profile technology and design to produce the most technically advanced Vertical Slider on the market. By developing a host of innovative features, including a fully sculptured outerframe and sash, plus an intelligent approach to coupling, we’ve created a product that not only looks good, but has advanced performance and eases fabrication and installation too.
veka.co.uk www.glassnews.co.uk | March 2019
63
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
DEKKO PROVIDE WINNING HAND MILA PASSES THE TEST FOR NOTARO WINDOWS THANKS TO ‘THE HOME OF FLUSH’ Installers really will be holding all the aces with Dekko Window System’s flush sash products. Billed by the leading fabricator as ‘The Home of Flush,’ the deck includes Infinity, R9, R7 and R², with more exciting editions being added to the Flush range in the New Year. Dekko have built their company ethos on helping installers grow their business and giving them the best chance of getting ahead of the competition in what is an increasingly tough market. And the Lancashire-based company’s flush sash brands provide installers with the perfect opportunity to break into the premium product market. Flush Sash windows look great in any surrounding, from a period property to a contemporary townhouse, and retain their elegance while still functioning as a high-quality window for many years to come. Kurt Greatrex, Dekko’s Sales Director, commented: “Our flush sash windows are extremely secure, energy efficient and will last for years, and they have helped our customers gain better margins and boost profits. “Our aim has always been to help customers reach a position where they can thrive in the premium market. As an installer, introducing these products really will mean that you are holding all the cards.” The Infinity flush sash window features a stylish smooth corner weld, achieved by pushing the leftover plastic into the profile
to create a perfectly smooth, timber effect corner joint. They are the perfect choice for period property renovations but are equally suited to adding charm and character to contemporary properties. R9 windows feature a flush sash that is stylish, attractive and provides excellent levels of thermal efficiency and weather resistance. The windows are so aesthetically authentic that they are regularly accepted for use in conservation areas for timber window replacements. R7 windows create a flush appearance both inside and out. Their seven-chamber design provides high levels of thermal and insulating performance while their smooth finish is low maintenance and weather resistant. R² windows have a flush exterior finish with a square interior detail and are designed to create a perfectly symmetrical look with equal glass sightlines and an internal deep square edge. “Our ‘Home of Flush’ will make a wonderful addition to the products installers offer their customers, added Kurt. “They also come with a wide variety of customisation options and all are available from a 27 colourway option in stock, so they are perfect for any home.” The trailblazing fabricator will be showcasing their ‘Home of Flush’ at the 2019 FIT Show from Tuesday, May 21-Thursday, May 23 at the NEC Birmingham.
When Bridgwater based Notaro Windows needed Approved Document Q (ADQ) accreditation for windows they were installing in a new housing development, they could relax knowing that all they had to do was ask Mila to help. Mila has been Notaro Windows’ hardware supplier for more than a decade and they took care of the whole project for them, advising on the window and hardware specification and arranging the PAS24 security testing required for ADQ. For Sam Notaro, Director of the business, Mila took away all the hassle that he had associated with acquiring ADQ accreditation and left him to concentrate on fabricating and installing windows. He said: “The Notaro Group includes a housebuilding division and this was the first new development we had started since the ADQ rules came into play. Not only did Mila give us expert advice on what we needed to do to comply with the rules, they actually
arranged all the necessary testing and approvals for us.
“Mila have always worked hard to develop a strong partnership with Notaro, and this was a typical example of how they add value to that partnership with exceptional customer service. In our experience, we can trust them completely. They are always responsive and helpful – proactive in sorting out any issues or concerns that we have and providing us with lots of expert technical back up.” Strafford Cooke, Mila’s Technical Director said that the impact of the ADQ changes across the industry is accelerating as housebuilders move on to sites where work started after the 1 October 2016 cut off point. He added: “Up until now, lots of fabricators supplying the new build market have been relatively unaffected by the PAS24 requirement within ADQ because they have been working on long term developments which they can argue started several years ago. That is all starting to change though, and we’re getting more
Secondary glazing is coming to March’s Homebuilding and Renovating Show, courtesy of fast-growing Incarnation Window Systems. From Thursday 28th to Sunday 31st, hundreds of respected home improvement brands will descend on the Birmingham NEC to show their wares to thousands of budding self-builders and home renovators.
For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com.
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READER ENQUIRY NO: 0319/0113
“That is all part of the Mila service of course, and is what helps to set us apart from the competition.” Notaro Windows fabricates PVC-U windows and doors in Synseal Legend 70, as well as composite doors and aluminium bi-folds and lift and glide patios. It supplies its own new build requirements on sites throughout Somerset and in its Lakeview holiday cottages. More information at: www.mila. co.uk and www.notarowindows.com. READER ENQUIRY NO: 0319/0114
INCARNATION TO BRING SECONDARY GLAZING TO NEC’S HOMEBUILDING AND RENOVATING SHOW Incarnation’s appearance comes as it hits new heights of success. The Buckinghamshire firm has experienced a strong and growing demand for its products in the past year, particularly its verticalsliding tilt model, which has contributed to a 25% increase in staff. “Up until recently, the feeling among much of UK fenestration was that secondary glazing was a one-trick pony,” comments Incarnation director Paul Bygrave. “Installers associated it with listed properties and not much else. But at Incarnation, we’ve been able to prove that secondary glazing’s appeal is much broader than that. “It’s obviously ideal for older properties with original singleglazed windows that can’t be replaced - in these situations it’s usually the only effective solution. But it also offers a wealth of other benefits.
Dekko Infinity
and more requests from customers like Notaro working on new developments who want help on hardware specification, cascading of test data and the testing itself.
Incarnation to bring secondary glazing to NEC’s Homebuilding and Renovating Show
“High-performance secondary glazing can cut heating bills, improving a window’s thermal efficiency with quality glass and draught-excluding technology – and they can significantly improve acoustic insulation, with the most
dramatic reductions achieved when 6.8mm glass is combined with a 100mm gap between the windows during installation. “In an era where homeowners are increasingly conscious of both their energy usage and environmental impact more generally, those are major selling points – and as a result, it’s no surprise we get a lot of interest whenever we attend events like Homebuilding and Renovating. “We’re really looking forward to March, and showing ambitious homeowners from all across the country what Incarnation can do.” Born as an offshoot of sash window experts Roseview, but now a resoundingly successful business in its own right, Buckinghamshire-based Incarnation offers two complete aluminium secondary glazing suites – the Classic Collection and the Optimum Collection. For more information call 01234 240404, email paul@ incarnationwindows.co.uk or visit www.incarnationwindows.co.uk. READER ENQUIRY NO: 0319/0115
March 2019 | www.glassnews.co.uk
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0800 014 2769 sales@thesignaturecollections.com www.thesignaturecollections.com 65
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
‘FRAMING TREASURED MOMENTS’ – CREATING MORE THAN JUST A FLUSH FIT WINDOW
Claire Miller, Marketing Director at REHAU, discusses the launch of the new REHAU flush fit window, Rio, and the insight behind the ‘Framing Treasured Moments’ campaign. We’re the first to acknowledge that the flush fit market is well established, and the concept has been available on the market for a while to meet customer demand. The launch of REHAU’s Rio flush fit window is so much more than bringing a new product to market and we have strived to bring the best product to market. The advantage of understanding the market, and reviewing the products other system companies introduced by, means we have no doubt about that the Rio is a high quality product. REHAU has always been a brand that constantly innovates and develops products in line with evolving customer and market requirements. With this in mind, the Rio needed a striking marketing campaign that would not only appeal to consumers, but also help fabricators and installers businesses stand out against the rest.
period of time and that gives us a valuable USP to our fabricators.
MORE THAN A FLUSH FIT WINDOW
To offer true likeness to traditional window materials, we’ve considered the finer details that can make the all-important difference when creating a uPVC timber-look window. The fabrication of the window is mechanical, welded or the new MechWeld. There is little doubt that a flush fit window lends itself to the mechanical joint as it gives the appearance of traditional timber windows but with all the advantages of uPVC including weather rating, security and thermal efficiency.
Establishing the Rio flush window as the premium product in the market is important to both REHAU and to our fabricators and installers. In fact, in testing, Rio outperforms all other flush window systems and the R&D that has gone into Rio is remarkable – I for one am proud to represent such a great quality product. We are focusing on 10 specific colours in 20 different combinations, although it is quite possible to have Rio in 15 other non-standard laminate foils and over 170 RAL colours. By working closely with designers to perfect the Rio colour palette, making sure to include popular shades
“There is little doubt that a flush fit window lends itself to the mechanical joint as it gives the appearance of traditional timber windows but with all the advantages of uPVC including weather rating, security and thermal efficiency.” 66
APPEALING TO A CONSUMER MARKET
Claire Miller, Marketing Director, REHAU
such as traditional Chartwell Green and modern Anthracite Grey, it simplifies the process and makes the choice easier for the customer and secure sales. One of the most exciting new features is our Woodec finish, which has a true timber feel that makes a huge impact when people get the chance to feel the finish themselves. We have exclusivity on the Woodec finish for a
In order to support our valued fabricators’ and installers’ businesses, we have created a bespoke hub of trade content that goes beyond explaining what the benefits of the product are, and instead offers educational insight into flush fit windows. Working together with our trade customers is the key to success for us all, and the launch of the Rio flush fit window aims to provide up-to-date knowledge around flush fit windows, in addition to preparing them for any questions their customers may ask about the Rio. The importance of choosing a window can be hard for consumers to grasp due to the
technical nature of the product. The name of the new flush fit window itself needed to be memorable and appeal to the consumer market. We chose ‘Rio’ as a unique, easy-tounderstand name which conveys vibrancy and helps consumers remember it within an arguably saturated flush fit window market. In addition to creating a memorable, family-friendly name, we’re working with online influencers as part of our consumer strategy to appeal to the market and show how REHAU can play an integral part into framing treasured family moments. Whilst fabricators or installers may not see the content themselves immediately, their customers will see the Rio window featured by influencers in their social media networks which will create a buzz around the product. The unrivalled quality of the new Rio flush fit window, coupled with the unique sales materials, will not go unnoticed in the consumer market, and we’re confident our installers and fabricators have a competitive sales edge with Rio flush fit windows. For more information about the Rio Flush Fit window by REHAU, visit www.rehau.uk/rio
READER ENQUIRY NO: 0319/0117
March 2019 | www.glassnews.co.uk
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A MOMENT TO TREASURE Coming Soon...
WINDOWS. REINVENTED FOR MODERN LIFE. Visit REHAU.uk/rio www.glassnews.co.uk | March 2019
0319/0118
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Rinke Krikke Sales Coordinator Export, CURA Glass Responsible for representing CURA Glass as an independent flat glass wholesale in the UK and Ireland.
IT’S ALL ABOUT YOU
and spend a small percentage of my time focussing on the U.S. and Canadian market as well. Once every 3 weeks I spend a week in either the UK or Ireland visiting existing and potential customers who buy stock from us. It’s a great balance between being in the office, working with my colleagues to help our customers get our products and service, and being on the road actually meeting the people I’m dealing with face to face. It’s also amazing to be able to travel so often and see so much of the different countries.
Where were you born and live currently… I was born in a very small town in the north of the Netherlands but now live in the mid-west of the Netherlands in Gouda, famous for the cheese and the ‘stroopwafels’ (waffles) I always bring on my trips. After graduating I started looking for a job in the middle of the country where there’s more opportunities for finding one that suits me and after getting this job with CURA I found a nice apartment in Gouda.
Your greatest achievement… I guess that would have to be successfully passing three periods abroad during my studies where I studied for five months in Valencia in Spain, did a four-month internship in Poland and spend three months writing my thesis in Croatia. It have been great experiences and at some points quite challenging as well.
Your education and the subject or activity in which you excelled… The school system in the Netherlands differs somewhat from the UK but after leaving secondary school and finishing a 3-year intermediate vocational study I’ve studied International Business and Languages at the University of Applied Sciences in Leeuwarden (Northern Netherlands). Successfully setting up a student company and getting an award winning result out of that has been a great achievement during my study.
Your favourite sports or interests… I’ve played football for over 12 years as a midfielder and later on as a striker up until I was about 18 years old. Afterwards I started picking up running whenever I had the time and right spirit, building it up to a time where it exceeded 25 miles a week, although for the past few months I have to admit it hasn’t been anywhere near that figure..
Your biggest regrets in life… Being only 24 years old feels like there hasn’t been much yet to regret but maybe I should have done my best more in school early on. Not that I didn’t have a great time or would have wanted to take a different direction but it might have saved time and caused me to have the spirit to do another study or get a higher degree. At the moment I’m really happy but I could
AND YOUR FUTURE imagine it being helpful in the future when further developing my career.
The temptation you can’t resist… Making puns during every conversation.
YOUR CAREER Something or someone who inspires you… In general people who have any type of disability and still achieve the most in their lives. I’m fortunate to not have any type of physical or mental restriction but seeing people who do and still achieve incredible things is inspiring to me.
When and how you joined the industry… I’ve started at CURA on the first of January in 2018, initially to work partly on the German market and to focus for the other
part on expanding our sales to the U.S. and Canada. After 5 months this position came free which caused me to only take the latter with me to work on, besides being mainly responsible for the UK and Irish market.
The job you do… As Sales Coordinator I’m acting as CURA’s rep. for the UK and Irish market mainly
What would you like to do if you weren’t in the industry… Definitely something in an international environment. It’s amazing to be able to travel and see more of the world and to meet all different kinds of people with different backgrounds and cultures.
A particular ambition… See and experience more countries outside Europe. I’ve been to China a few years ago and it’s such a different world there compared to what I know and am used to from a cultural perspective but also in terms of geographical features that are unique for that part of the world. I’d really like to travel to more places in Asia or South America for instance.
The way you want to be remembered… As someone who’s always in for a laugh and can make others smile and have a good time as well combined with showing honesty and professionalism.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 68
March 2019 | www.glassnews.co.uk
0319/0119
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E: hello@insightdata.co.uk @insightdata www.insightdata.co.uk 71
TECH TALK
The UK’s Leading Glass & Glazing Newspaper
TECH TALK with Strafford Cooke, Technical Director, Mila
LET’S START EDUCATING BUYERS ABOUT ADQ Secured by Design is arguably still seen by many homeowners as the Gold Standard in home security. That’s largely of course because of the work done by police forces, the SBD, and licence holders like Mila in promoting it over the years; but it also comes down to the fact that it is often used by new house builders as part of a high spec package in their sales pitch.
mandatory for ground level windows and doors in all new builds where work started on site after October 2016). Even in our industry, people mix up PAS24 approval with Kitemarked security and think it means you need to fit a 3 star cylinder when really you can combine a 1 star cylinder with a 2 star handle. Worse still, people think that if a product shows a Kitemark then it is secure, but that’s not always the
builder before they sign on the bottom line. I don’t think it’s naïve to assume that it will be demand from consumers which eventually convinces housebuilders and their suppliers to start promoting ADQ on their properties. I must say that if I was buying a new build house I would be more swayed to sign on the dotted line knowing that it was ADQ (PAS24) compliant rather than having a choice about what colour the tiles were in the ensuite!
Given the obvious success of Secured by Design then and the impact which we all know it can have on sales, I do question why, as an industry, we are not doing more to promote Approved Document Q in a similar way.
The industry big boys have considerable resources behind them which they could potentially use to fund consumer education campaigns and to work alongside building inspectors, Crime Prevention Design Advisors (CPDA), Designing Out Crime Officers (DOCO) and Architectural Liaison Officers (ALO) so they aren’t blinkered to one solution.
Obviously, ADQ is an element within SBD, but it is also the statutory legal requirement for new build homes now and should be giving the general public all the reassurance they need that a property they are buying is secure.
ADQ of course only applies to the new build sector at the moment but increased awareness amongst consumers will surely have an impact on the refurbishment and retrofit sectors as well. A fabricator and installer who tells a consumer that they can upgrade their windows and doors to the ADQ standard would have an advantage over one who cannot.
At the moment though, that message is simply not getting across. Even within this industry, awareness of the requirements of ADQ are just not where they should be, so it’s hardly surprising that a great many housebuilders and certainly the general public are blissfully unaware of the benefits. I’ve written several times in Glass News about new homes where I know the rules of ADQ are being flouted because of ignorance, and that’s surely not acceptable more than three years after those rules were introduced.
I’d like us to get to a point where the industry sees ADQ as an opportunity and not an obstacle, but I think it’s going to take a concerted effort starting at the very top to get us to that point.
Hardware specialists like Mila are very active in trying to get the message across to our customers and to the wider market about what is required, and the likes of SBD, GGF and DHF have been talking to the industry as a whole.
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I think we need a much more concerted effort moving forward to make sure that house builders understand what their obligations are in terms of ADQ, and that house buyers themselves are informed enough to ask the right questions of their
Strafford Cooke, Technical Director, Mila
The two go hand in hand – buyers are aware of the benefits of SBD, so housebuilders advertise it.
It’s proving to be pretty hard work though. There’s still considerable confusion about what ADQ means (essentially, it’s PAS24 accreditation) and about when it applies (it’s
case. It’s actually very straightforward though and certainly within reach of every professional fabricator.
More info: www.mila.co.uk
Security testing at the Mila Test Centre
READER ENQUIRY NO: 1218/0121
March 2019 | www.glassnews.co.uk
/ There’s more to Mila.co.uk
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HARDWARE & SECURITY FOCUS
TIGER LOCKS PROVIDE SUPER SECURITY FOR NEW BUILD Tiger Locks has secured 59 doors on an estate in West Yorkshire in just 9 days, after a spate of burglaries in the area, using Ultion. The new build estate had been built with doors featuring basic cylinders that can be snapped in less than 10 seconds. With around 900 homes broken into through the door every day and 85% of these through snapping, homeowners are becoming increasingly worried about their safety. Local locksmiths are coming to their aide and protecting their homes. Michael Brown, of Tiger Locks commented: ‘I actually live on this estate and I posted on Facebook about the poor standard of locks on everyone’s doors. After a recent incident the enquiries flooded in and I’ve had to work weekends to cope with demand.’ It’s been a very easy sell as Michael goes on to say: ‘the marketing tools and information on the Ultion website make it a simplistic sale. It pretty much does the work for me, I take the order and schedule the fitting.’ Nick Dutton, CEO of Brisant Secure concluded: ‘The latest figures show that 217,350 new homes were added to the housing stock for 2016-2017. We have to question how many of these had a 3 Star, Sold Secure Diamond door cylinder fitted on all exit doors, as locksmiths such as Tiger Locks are seemingly fitting them en masse after localised break ins.’ Please visit www.tigerlocks.co.uk or for information on Brisant Secure visit www. brisant-secure.com, e-mail sales@brisantsecure.com or call 01924 410200. You can also follow them on Twitter @BrisantSecure, @UltionLock and @LockLockSecure.
ROTO TILT AND TURN RANGE ADDED TO CARL F GROUPCO’S CATALOGUE MECHATRONICS IS THE FUTURE Mechatronics is the word of 2019. It’s technology that combines electronics and mechanical engineering. It’s not new – but it’s an area that’s growing exponentially. For Avantis International, it’s bringing together two key areas of expertise to create new opportunities for door and window fabricators and installers. “In the glazing industry, most people know us for hardware,” says Mark Bromley, CEO of Avantis. “But that’s just part of the business. Avantis is one of South East Asia’s leading manufacturers of electronic sensors and indicators for a global market. We provide products into sectors such as water filtration, pharmaceutical and medical, as well as distance and measurement. “We manufacture the indicators that tell customers when the cartridges in water filtration jugs need changing for Europe’s leading water filtration company. This requires a high degree of accuracy and consistency. Avantis has been producing sensors and indicators for seven years, and during that time we have supplied 91 million smart indicators globally.” As part of the hardware development programme, Avantis has invested into mechatronic assembly lines in Malaysia, making them capable of integrating electronics into high security locking systems.
READER ENQUIRY NO: 0319/0124
VBH NEW PAS24 HARDWARE SOLUTION FOR HERITAGE FLUSH SASH DOOR
Designed for use on timber, PVC and aluminium window systems, the versatile Roto range features a 16mm eurogroove. Sash weights up to 150kg are supported using Designo, or up to 300kg with the Roto NT Power Hinge. Commenting on the significance of the latest addition to the company’s catalogue of over 7,000 hardware lines, Julie Warner, Roto Product Manager for Carl F Groupco said: “The NT tilt & turn system cements our Roto offer and widens our selection for customers - particularly within the commercial and specification markets which have high demand for premium quality tilt & turn and outward opening reversible windows. “Main advantages include reliability and ease of fitting: the Designo option incorporates profile related hinges, which self-locate into frame corners without needing to pre-drill fixing holes or support pin holes with a drilling jig or template.” The expanding portfolio of Roto products offered by Carl F Groupco includes the HTB 108 door hinge, TSL /SSL espagnolettes and the most extensive range of PN reversible window gearing available in the UK market. Tel: 01733 393330 - www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handle @Carl_F_Groupco
The new greenteQ Sigma Flush Door Hinge
After extensive research and development, VBH launches a bespoke range of PAS24 hardware for Deceuninck’s Heritage Flush Sash Door. Suitable for single or double doors, the new range has been tested at BSI to the PAS24:2016 standard enabling Document Q compliance on new-build projects. The new hardware suite is also covered under the Q-secure security and greenteQ 10-year corrosion guarantees for an all-round robust solution. Hardware specification for the Heritage Flush Sash Door consists of greenteQ Sigma Flush Door Hinges, a greenteQ Alpha Door Handle, Yale Mantis door lock with a single piece striker and latch lead-in block, and a Yale Platinum 3-star profile cylinder. The greenteQ hinge is available in five different finishes to complement Deceuninck’s Heritage suite, and is manufactured from heavy duty zinc. It fits into the door rebate leaving the appearance of a traditional 3-knuckle butt hinge on the outside. It also features a concealed security grub screw to prevent removal of the hinge pin when door is closed, and an integral weather seal pad to protect from the elements. Rob Norman, Systems Sales Manager at VBH says: “The heritage flush sash market is growing strongly, so we wanted to create a PAS24 approved solution that is also covered under our own guarantee so that installers have the tools to sell both great looks and assured security. In fact, we’re so confident of the quality of our products we manufacture and supply, that homeowners registered under the Q-secure guarantee can get up to £3,250 towards associated costs with a break-in, should access be achieved.”
“In 2019 we are launching Kubu. It’s a simple and affordable solution for the mass market that combines the mechanical lock and electronic sensor. The official launch of the products will be at FIT Show 2019, where we will be demonstrating how it works and the benefits to fabricators, installers and homeowners. More excitingly, we will show how it will integrate with the smart home technology that’s becoming an essential feature in many homes.
www.avantis-hardware.com
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Roto’s tilt & turn window system, comprising the modular NT face fix hardware and the Designo fully concealed hinge option, has been added to hardware distributor Carl F Groupco’s window and door fittings range.
Mark adds: “Avantis has the capability, know-how and capacity to deliver volume electronics to homeowners through customers in the window and door industry.
“We believe that 2019 is year for mechatronics, and Avantis has expertise and experience in both electronics and mechanical engineering. This is backed up with a huge investment programme to bring exciting new products into the glazing industry.
READER ENQUIRY NO: 0319/0123
The UK’s Leading Glass & Glazing Newspaper
Julie Warner, Roto Product Manager for Carl F Groupco READER ENQUIRY NO: 0319/0125
For more information on VBH’s new hardware solution for the Deceuninck Heritage Flush Sash Door, call VBH on 01634 263263, follow @vbhgreenteQ or visit www.vbhgb.com. To learn more about the Q-secure guarantee, visit www.qsecure.co.uk. READER ENQUIRY NO: 0319/0126
March 2019 | www.glassnews.co.uk
HARDWARE & SECURITY FOCUS
The UK’s Leading Glass & Glazing Newspaper
To find out more please contact the hardware specialist on 0161 796 7268.
www.glassnews.co.uk | March 2019
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David Jennings, CEO of UAP, said: “Dedlok is an incredibly effective solution that could revolutionise the way the industry locks doors. Our customers will benefit from a cost-effective locking solution; we can develop the system to offer a genuine retrofit for existing locks in the market. Dedlok can also be made into electronic solution and will be central to our electronic lock development strategy.” Dedlok, will complement UAP’s Fullex locking systems.
READER ENQUIRY NO: 0319/0127
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John Creber, one of two developers of the Dedlok system, said: “Dedlok is a fantastic system to add security on the doorstep and it is incredible to have it licensed to a company of UAP’s size and reputation.”
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The European Patent pending locking system was developed in the UK by Tony Simpson and John Creber. The duo were inspired by a spate of blowtorch burglaries local to Tony’s daughter. Tony wanted to create a more secure way to protect his daughter’s home and, ultimately, every household in the country.
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Based in Bradford, Excel manufactures a large selection of bespoke composite doors as The company has built up a loyal customer base with installers and homeowners throughout Yorkshire over the past seven years. Steven concluded: “Our reputation is very important to us, so good relationships with all our suppliers is essential. We have been delighted with the relationship with ODL Europe. They are performing on every level and their door slab is superb.”
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Alongside the superior strength and exceptional security of the Capstone composite door, there is also stunning aesthetics. Capstone doors feature a patented woodgrain effect taken from real oak woodgrain, which is sculpted into the aluminium tooling from which the skins are cast. This ensures the maximum bonding of the final paint or stained finishes and means Capstone achieved some of the UK’s best adhesion and UV stability ratings.
UAP Limited has signed an exclusive global licence deal for Dedlok, a revolutionary high-security multi-point locking system designed to combat break-ins. ‘Blowtorch burglars’ – those using a blowtorch to gain access through uPVC doors – would be defeated by Dedlok.
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Another tick in the box is the PAS23/24 2016 accreditation that Excel has recently achieved with the Capstone product. “With Capstone we can provide the security our customers are looking for,” Steven said. Capstone doors were one of the first doors to pass the cut-through test in the PAS24:2016 requirements, thanks to the unique construction, in which the LVL plywood of the centre of the door slab is encapsulated by the PU core material during filling in order to maintain security without compromising thermal efficiency.
(L-R) Dedlok developer, Tony Simpson; UAP chief financial officer, Bonnie Hodson; UAP CEO, David Jennings and Dedlok developer, John Creber
Your complete hardware solutions partner
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Steven says that Excel’s trade and domestic customers are asking for high quality, strong composite doors and the Capstone door slab provides the solution. Capstone’s inner support rail is kiln dried LVL cross bonded plywood with a glue line every 3mm. This gives maximum strength and support, even when it has been cut to maximum trim, so the Capstone slab is much less susceptible to twisting, bowing and warping than competitor products.
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Specialist supplier of bespoke composite doors, Excel Door Supplies, has recently switched to manufacturing Capstone composite doors from ODL Europe. Steven Panesar, Managing Director of Excel, said the reason for the switch was simple: “The pedigree of the Capstone door is second to none and the strength of its LVL core opens up more opportunities for us because it allows us to compete against the solid core door business.”
UAP SIGNS EXCLUSIVE GLOBAL DEAL
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CAPSTONE COMPOSITE DOORS FROM ODL EUROPE OPEN UP MORE OPPORTUNITIES FOR EXCEL DOOR SUPPLIES
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For more information contact us at:
0161 796 7268 www.uapcorporate.com
READER ENQUIRY NO: 0319/0128
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HARDWARE & SECURITY FOCUS
The UK’s Leading Glass & Glazing Newspaper
NEW 3 STAR CYLINDER FROM KENRICK LOCK LOCK Kenrick has expanded its cylinder range with the introduction of a new 3 star high security cylinder. Independently tested to meet the latest security standards of the British Standard Kitemark (TS007 3*), the Kenrick 3 Star cylinder has been designed for those fabricators who want a top of the range door locking solution at a reasonable price. The new Secured by Design approved cylinder features multiple high security pins to provide maximum security and excellent resistance against the known cylinder attack methods – picking, drilling, snapping, bumping, pulling and screwing. Steve Williams, Kenrick’s sales and marketing director, says: “With more than 70% of burglars gaining access to a property through a door, the choice of hardware for that door is a very important decision for any homeowner. Sadly, the number of attacks on doors is increasing because intruders can quickly and quietly manipulate the cylinder and gain access to a property – typically in less than 15 seconds. We need to stamp this type of crime out
and offer far greater peace of mind for the homeowner. Our new 3 star cylinder eliminates any possibility of tampering with the cylinder, making homes much less vulnerable to attack. “The real beauty of our cylinder though is that it meets the standards of TS007 on both sides of the cylinder, which means that fabricators only need to stock one cylinder for both open in and open out doors. It’s also compatible with an A1 key blank, so homeowners can easily buy extra affordably-priced keys from the high street if they need to. These great features have already enticed two major fabricators to Kenrick because they wanted a reliable and versatile solution with absolutely no drawbacks.” The cylinder is manufactured in a polished brass or a nickel finish and can be easily retro-fitted with no additional preparation. It is available as Paired Alike or Thumb Turn and in all sizes from 70mm to 110mm in 5mm increments. The cylinder has also been tested to 100,000 cycles and comes with a 10-year mechanical guarantee. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top-quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 - www.kenricks.co.uk READER ENQUIRY NO: 0319/0130
SECURES A GOOD DESIGN AWARD
with a global outlook in everything that we do. To sit alongside so many household brands and product innovators is testament to our Lock Lock handle and the way in which we design super secure products for our markets. It’s now become a must sell on all entrance door sales.’
The Lock Lock security handle that is part of the Sweet range of door furniture from Brisant Secure has just won an internationally acclaimed GOOD DESIGN® Award for 2018 in the category of Safety and Security. The GOOD DESIGN® awards are one of the world’s oldest design awards programme which is organised by The Chicago Athenaeum Museum of Architecture and Design in cooperation with the European Centre for Architecture, Art, Design and Urban Studies. It was founded in 1950 by architects Eero Saarinen, Charles and Ray Eames and Edgar Kaufmann, Jr. There were other notable winners from 47 different countries worldwide including the likes of Apple, Kohler, Samsung and Smeg with just 12 winners representing the safety and security sector. Lock Lock is the only security door handle that carries Sold Secure and is increasingly being sold as a cylinder free option for non-final exit doors. It’s also part of Sweet, a revolutionary door furniture suite that shares the same registered curved shape throughout and that has successfully achieved over 8,000 hours in a salt spray chamber. Nick Dutton, CEO of Brisant Secure commented: ‘We are very much a business
“Lock Lock is the only security door handle that carries Sold Secure and is increasingly being sold as a cylinder free option for non-final exit doors.” For further information on Brisant Secure and the entire product range visit www. brisant-secure.com, e-mail sales@brisantsecure.com or call 01924 410200. For further information on the award winning Lock Lock handle visit www.lock-lock. co.uk. You can also follow them on Twitter @BrisantSecure and @LockLockSecure. READER ENQUIRY NO: 0319/0131
SALES GROWTH REFLECTS STRENGTH OF SAFEWARE OFFERING Epwin Window Systems’ hardware brand Safeware has just announced an impressive 12% growth in year-on-year turnover. Paul Hinds, National Sales Manager for Safeware, commented: “Safeware makes ordering hardware easy. In a world where everyone’s increasingly short of time, it’s a big bonus for our customers. The strength of this offering is reflected in our growing sales figures as more customers tap into the benefits that Safeware delivers.” Whilst the headline achievement is obvious, what sits behind that growth is important. Because Safeware is an Epwin Window Systems brand, fabricators can order their profile and hardware on the same order and have them arrive on the
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same delivery. It streamlines their administration, accounting and goods inwards processes and saves valuable time. Equally as important is system compatibility. When fabricators
order from Safeware they can be confident that all products are compatible with Epwin Window Systems’ brands Profile 22, Spectus and Swish for total peace of mind. The range includes branded locks, hinges,
handles, stays, cylinders, vents and furniture at all price points for all Epwin Window Systems’ product variations. Every item in the range offers exceptional reliability, quality, aesthetics and value. When correctly specified, they also comply with Document Q, hold the Secured by Design accreditation and all relevant BSI Kitemarks for complete peace of mind. Safeware maintains high stock levels at its Telford distribution warehouse and offers rapid delivery so there’s no need to worry about product availability or delays to schedules. And there is dedicated specialist hardware support on hand if fabricators have any queries at any stage. After rapid year-on-year growth, 2019 shows no sign of slowing down. Paul commented: “The
Safeware business is a key part of the Epwin Window Systems offer, and we’re continually evaluating the products we offer to ensure we meet the current and future demands of our customers. There are some exciting additions to our product range to come during 2019 which will give Safeware new opportunities to further grow its hardware sales”. In short, if you want a hardware partner that adds value, Safeware is the answer. And as its sales growth shows, it’s something increasing numbers of Epwin Window Systems’ fabricators are recognising. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0319/0132
March 2019 | www.glassnews.co.uk
FUHR MULTIPOINT FUHR MULTIPOINT or lockLOCKING specialists, supplying FUHR for ov SYSTEMS LOCKING SYSTEMS MECHANICAL. MECHANICAL. AUTOMATIC. AUTOMATIC. ELECTRONIC. ELECTRONIC.
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undbolt, roller and mushroom ombinations elated strikers for perfect fit 0319/0133
Your door lock specialists, supplying FUHR for over 55 years
YourRdoor lock specialists, supplying FUHR for over 55 years Key, lever, split spindle, autolock or R EN 179 emergency and EN 1125 electronic access control operation supplied R Key, lever, split spindle, autolock or R Hook, roundbolt, roller and mushroom electronic access control operation locking combinations supplied R Profile related strikers for perfect fit
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SUPPLY THE DEMAND
The UK’s Leading Glass & Glazing Newspaper
THE FABRICATOR’S FRIEND – MINIMISING DOWNTIME WITH XPERT TOOLS
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The success of Xpert tools brought the brand to the attention of Window Ware, the award-winning hardware supplier, who in 2016 became the sole importer for the popular range. Since then, Xpert has expanded beyond air tools and hand tools to include machinery spares, materials and accessories. The aim is to help fabricators minimise and ultimately avoid unnecessary downtime in the factory. One key example of this is the Xpert range of Teflon which, as fabricators will know, is a highlydurable, temperature resistant material used during manufacture. Not only does Teflon protect the heat plates during the welding process so melted PVC won’t stick and cause stoppages, but it also facilitates a cleaner weld and creates a betterfinished product. Contrary to belief, not all Teflon is made equal
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0161 796 7268 www.uapcorporate.com 78
For almost a decade, Xpert has been helping fabricators and installers work faster, smarter and safer with a full range of specialist tools and equipment that have been designed and tested by fitters. Thanks to Xpert, tradespeople finally have access to tools that are fit for fenestration and no longer have to make do with general-purpose tools that just aren’t up to the job.
and the product team at Xpert has worked hard to ensure their Teflon PTFE coated cloth consistently delivers superior levels of performance to reduce downtime and increase productivity. The adhesives used to fix the Teflon sheet to the plates have been extensively tested to over 290 degrees Celsius – well in excess of the operating temperatures of most welders - to eliminate the possibility of malfunction. What’s more, we actually offer a full range of Teflon solutions in different colours and grades to suit all operations. This includes heavy-duty solutions, which are often favoured by the larger fabricators, as they can withstand a longer production cycle before they need to be replaced. What also separates Xpert Teflon from its competitors is the wide range of options available. Typically, Teflon is available as standard in meter-squared rolls. This means that every time a new template is needed, fabricators must spend precious time cutting it to size. That’s not a problem with our popular pre-cut roll service which offers a range of Teflon widths, so all the fabricator needs to do is simply roll out the material and cut it to the correct length.
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Window Ware’s Business Development Manager – Repair & Installation, Karl Williamson shares one of the many ways that Xpert tools are helping fabricators avoid downtime and keep factories moving. Without question, time is of the essence when you are making thousands of frames every week. Valuable moments wasted cutting templates or cleaning welding plates soon mount up and won’t help businesses to meet their manufacturing targets. That’s why super fabricators will appreciate our pre-cut templates which are specifically designed to fit their high-end machinery and dramatically reduce changeover times. With the challenging market conditions and the incredibly tough competition fabricators are facing these days, it’s never been more important for businesses to gain every advantage they can and keep their factories working at optimum efficiency. Whether it’s Xpert’s Teflon offering, air tools that won’t let you down, machinery spares such as router bits and carbide burrs, or Window Ware’s extensive range of window and door hardware, we can offer fabricators everything they need to minimise downtime and keep production moving. If you are looking to enhance your production visit www.windowware. co.uk/brands/xpert or your supply chain call Window Ware on 01234 242724. READER ENQUIRY NO: 0319/0135
Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk March 2019 | www.glassnews.co.uk
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INDUSTRY AWARDS
The UK’s Leading Glass & Glazing Newspaper
LINIAR SPONSORS NFA AWARD FOR FABRICATOR/ MANUFACTURER OF THE YEAR Innovative systems company Liniar has announced its sponsorship of the National Fenestration Award (NFA) for Fabricator/Manufacturer of the Year 2019, which seeks to find and reward the best of the industry’s many fabricators and manufacturers. Nominated companies must operate in the UK and must manufacture a product as the core of their business – which includes any major fenestration product group and material. The nomination phase of the NFAs is now open, and only companies nominated will be taken forward to the voting stages – so it’s important to get your nominations in at www.fenestrationawards.co.uk if you believe you or your supplier deserves to win. Marketing Director Sue Davenport explained why Liniar has chosen to sponsor this award: “Excellence in fabrication is close to our hearts at Liniar – we invest a huge amount of time and resources into developing new products, and fabricators are the ones who bring them to life. “Our Liniar Approved Fabricator programme gives installers the reassurance
that their supplier has undergone a rigorous technical audit in order to demonstrate that it manufactures all of its products to Liniar’s high test standards. Liniar gives its fabricators the information, support and guidance to help them be the best in class – and we believe this level of quality is critical all the way through the supply chain, which is why we also support the CORGI Fenestration initiative. “The Fabricator/Manufacturer award is a high target to achieve, and we know there are lots of amazing fabricators out there who could win this award. The fact it’s voted for by industry peers makes it even more meaningful for a fabricator to win, and I’m sure the resulting kudos will help their future sales too. We encourage those thinking about entering to do so – it’s free – and wish all entrants the best of luck!” If you’d like to nominate a fabricator (or yourself!) for a National Fenestration Award, it’s quick and easy to do. Register at www.fenestrationawards.co.uk/nfa19 and select the categories you wish to nominate the company in, along with a short explanation of why you think they deserve the award. Liniar fabricators wishing to find out more about joining the Approved Fabricator scheme should contact their sales or technical representative. READER ENQUIRY NO: 0319/0137
MONARCH HOME IMPROVEMENTS CELEBRATES WIN
It was a great end to 2018 for Monarch Home Improvements (North East) Ltd as the business won FENSA Installation of the Year at the G18 Awards.
The business based in Hebburn Tyne and Wear and is an Authorised REHAU Partner, was presented with the award at the G18 ceremony, hosted at the London Hilton, Park Lane, on Friday, November 30th. The project, which won the firm the coveted award, saw Monarch Home Improvements replace the windows at a farmhouse in nearby Chopwell with REHAU TOTAL70 window profiles and two Rockdoor Composite doors and side panels. David Lyall, Managing Director at Monarch Home Improvements, said: “This national award is a real game changer for our small business. After almost 13 years of hard work, and 12 years working with REHAU, it is fantastic to be acknowledged in this way. “The winning installation is selected from the completed jobs which have been registered by FENSA’s over 6,000 registered installers and inspected by FENSA during the year. Installations scoring high marks from both the homeowner and the inspectors are shortlisted, and three finalists are selected. So to be named the winner of
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the ‘Installation of the Year’ is just really amazing. “We’ve worked with REHAU for many years and enjoy the quality of products and the choice of styles, colours and colourfast, so it was an obvious choice for us when it came to this particular project – and a great outcome for all.” Monarch Home Improvements was set up as a family business in 2006 and founded on hard work and top-quality service and workmanship. It has since gone from strength to strength, gradually building into a business known for first class customer service and quality installations. Sam Tynan, Trade Sales Support Representative at REHAU added: “We are delighted that Monarch Home Improvements has been recognised with this award. They have worked with us for 12 years and as a loyal Authorised Partner since the scheme began, and we are proud to work with them as the quality of their work is top notch. The frames for the winning installation were also made by one of our long-established fabricators in the North East of England, Yorkshire Trade Frames, so it was a great moment for all involved.” For more information about Monarch Home Improvements visit www.monarchne.co.uk and for information about REHAU visit www.rehau.uk. READER ENQUIRY NO: 0319/0138
March 2019 | www.glassnews.co.uk
MACHINERY
The UK’s Leading Glass & Glazing Newspaper
HEGLA – TAKING CUSTOMERS FORWARD WITH SMART TECHNOLOGY Customers of the Bystronic glass HEGLA Preferred Partnership have made investments to stay ahead of an ever changing market. Whilst innovation and technological advances continue to be priorities for both companies, the design engineers are skilled at simplifying manufacturing processes to improve profit margins for customers. Automation combined with process optimisation have for a long time placed Bystronic glass and HEGLA as leaders in
the glass processing field. With decades experience in adapting to developing markets the team is adept at evaluating rapid change in the sector and producing a full range of products that can cater to future market demands. The new high-output cutting system for laminated safety glass, known as StreamLam, is one such product with its triple positioning system and a doubledecker principle. This machine can cut up to three sheets of glass simultaneously and comprises two cutting machines. Designed for both commercial applications and domestic the StreamLam can achieve up to 30% more output than standard alternatives. By integrating one or two Remaster residual sheet storage units, this system is ideal for processors looking to expand. Whether as a new installation or as a replacement for an existing line the StreamLam can provides substantial cost saving benefits for those looking to develop their product range.
The vision of a Smart Factory is very much a new reality with next generation production floor logistics at the heart of new innovations. Automated Guided Vehicles (AGV) from HEGLA provide a simple transport solution for mobile storage racks, including A and L-frames. As with all new potential investments, the HEGLA team evaluates customer needs and prepares tailored solutions to optimise manufacturing methods. AGVs can easily be integrated into the production software and will perform logistical tasks,
“Whether as a new installation or as a replacement for an existing line the StreamLam can provides substantial cost saving benefits for those looking to develop their product range.”
between the cutting lines and downstream processing on the production line. Currently the AGVs have a load capacity of up to 2.5 tons and can be integrated into a manufacturing control system or a guidance system. These help to organise the production flow in a facility and are synchronised with the production cycles. Customers individual requirements are evaluated to transport glass safely between different stations for processing. Steve Goble, HEGLA UK comments, “With the HEGLA AVGs forming an integral part of the control system routes and orders can easily be adapted – either via system control or by the operator.” READER ENQUIRY NO: 0319/0139
EMMEGI (UK) INVESTS IN SERVICE
Emmegi (UK) has made several new service appointments as part of a major overhaul of its service and installation department, and in line with its planned focus on service throughout 2019. Kully Hunter has joined the Coventry based aluminium machinery specialist as Service Manager, taking over from industry veteran Jeff Rooke who retired at the end of 2018. Kully has many years’ experience in a similar industry role and is introducing new structures and processes at Emmegi (UK) which will make the company more responsive and more efficient across all aspects of servicing. She is already implementing new initiatives, such as an increased use of the remote tool Team Viewer to give customers a quicker diagnosis of software related machine issues with the possible option of a quicker and cheaper remote
www.glassnews.co.uk | March 2019
repair. She is also managing the team of service engineers from Emmegi in Italy who have been contracted to provide specialist technical support to customers
in the UK throughout 2019. In the short term, Kully says that her focus is on addressing urgent breakdown and warranty calls for customers, but that
she plans to put in place a programme of proactive measures which will improve the whole customer experience from requesting a service visit to scheduling a new machine installation.
She says: “I’m really excited about taking on this new role. I’ve got the backing of the whole team here and my priority is to make sure that customers feel looked after by Emmegi (UK) and that we deliver the kind of five star service which I know we’re capable of.” In addition to Kully, Emmegi (UK) has also appointed three new service engineers for the North, Midlands and South of the UK to work to work alongside its experienced Engineering Manager Gary Bearhead. The company is now actively recruiting another service engineer to join the revitalised team and benefit from the comprehensive training package provided by Emmegi both in the UK and in Italy. Tel: 02476 676192 www.emmegi.com READER ENQUIRY NO: 0319/0140
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INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification introduces their two new divisions – Stroma Built Environment and Stroma Specialist Access.
OUR NEW DIVISIONS On 4th February 2019, the Stroma Group officially launched Stroma Built Environment and Stroma Specialist Access. Over the past 18 months a detailed integration programme has taken place to merge the very best elements of our existing business to create two premier divisions which provide environmental sustainability and compliance services as well as inspection and maintenance services. The process was guided and informed by our existing client relations to ensure each step in the integration would help to maintain and advance the excellent service already received by clients from the three individual businesses.
STROMA BUILT ENVIRONMENT Stroma Built Environment was formed from the existing Stroma Tech division, as well as Bespoke Builder Services Environmental (BBSE) and HRS Services
which were acquired by the Stroma Group in 2016 and 2017 respectively. This new division of the Stroma Group is one of the UK’s largest providers of environmental sustainability and compliance services to the construction industry, offering Environmental Monitoring, Performance Testing, Energy Consultancy and Management and Health & Safety Services throughout the RIBA Plan of Work from Stage 0 to Stage 7. Stroma Built Environment has the ability to deliver specialist services throughout the project lifecycle, with support available from concept design stage through to project completion, occupation and operation. Our team of air and acoustics engineers, environmental and energy consultants
and support staff is one of the largest in the UK, with a national presence to provide project support at a local level. Stroma Built Environment delivers Air, Acoustics, BREEAM, Energy Assessments, SAP, SBEM, Thermography, Health & Safety Services and many more services which support clients to achieve their regulatory, sustainability and energy efficiency targets.
STROMA SPECIALIST ACCESS Stroma Specialist Access was formed from HRS Services’ Inspection and Maintenance department following HRS’ acquisition by the Stroma Group. With an impressive 30-year track record of environmental sustainability service delivery into the construction industry,
the HRS team perfectly complemented Stroma’s existing building compliance services. HRS also included a separate, specialist division for inspection and maintenance (I&M) services to support clients with the safe inspection, maintenance and continued operation of UK infrastructure and built assets. Stroma Specialist Access continues the story of success written by HRS and expands on our range of difficult access services. The diverse and specialist services deployed by Stroma Specialist Access are carried out by a fully qualified and accredited inspection and maintenance team, including an IRATA qualified rope access team. We provide innovative solutions for overcoming the challenges of completing difficult access work, working at height and in confined spaces. The methods used include rope access, drone surveys, MEWPs, scaffold towers, suspended cradles, underbridge cradles, cherry pickers and much more. For more information on our two new divisions, please visit our Stroma Built Environment and Stroma Specialist Access websites.
WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).
READER ENQUIRY NO: 0319/0141
stroma.com/certification/doors-windows | info@stroma.com | 01977 665 420 82
March 2019 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
INSTALLERS SIGN UP TO PEARL’S APPROVED INSTALLER SCHEME 16 installation companies have signed up to the Pearl Window Systems Installer Scheme, approved by CORGI Fenestration, in the first 12 days of 2019. Pearl’s Approved Installer Scheme offers everything installers (and their customers) get from FENSA, CERTASS and other glazing Competent Persons Schemes. Plus, through CORGI Fenestration, Pearl also provides some free, but extremely valuable, add-ons including online TripAdvisor-type customer ratings called RateYourInstallation and use of the CORGI Fenestration quality mark recognised by 71% of consumers. Jeff Walsh, Pearl Windows Systems Managing Director, commented: “Pearl is the only super-fabricator operating such a
one-stop shop Approved Installer Scheme. Our exclusive online portal allows installers to input installation jobs just the once – in the simplest and quickest way possible – and for just £15 per address.” “There’s no need for an Insurance Backed Guarantee (IBG) as we are protecting homeowners with a far more comprehensive extended warranty, including a work quality guarantee, supplied by CORGI Fenestration,” Walsh added. “Installers registered on the Pearl Scheme are going to have a number of unique selling points that will put them ahead of their competitors including a carded skilled workforce, the support of a full complaints procedure and CORGI Fenestration approval from manufacture to installation,” Walsh concluded. Pearl’s Approved Installer Scheme allows installers to notify to a self-certification scheme just the same as through FENSA and CERTASS, and in exactly the same way
their customers will receive a Compliance Certificate. “CORGI Fenestration is delighted to approve and support Pearl’s Approved Installer Scheme,” commented Chris Mayne, CORGI Fenestration CEO. “It’s a unique opportunity for installers to set themselves apart from their competitors, demonstrate the skills of their installation teams through
installing a quality product – The Signature Collection – and offering the highest levels of customer protection available.” If you would like to sign up the Pearl Window Systems Approved Installer Scheme, or get some further information please call 0800 014 2769. READER ENQUIRY NO: 0319/0142
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Self-certify your doors & windows installations online Stroma Certification Competent Person Scheme just (+VAT)
£255
✓ Join a UKAS accredited scheme ✓ Save money on building notification fees ✓ Offer customers a 6 year guarantee PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.
Apply online: stroma.com/certification/doors-windows 01977 665 420 | info@stroma.com www.glassnews.co.uk | March 2019
CERTIFICATION
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INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
INSTALLERS LIVES MADE EVEN EASIER THANKS TO EASY CONNECT FROM LISTERS Installers across the UK will be finding life a lot easier thanks to the introduction of the new dedicated bespoke online ordering portal, Easy Connect, from Listers Central. Having initially launched the software last year with resounding success, the Stokeon-Trent fabricator has made several tweaks and improvements, and it is now a fully functioning, piece of penny, accurate pricing software. The software, which is suitable for tablets or desktops and is exclusive to Listers’ trade partners, is specifically designed to help installers visualise with customers how their desired windows and doors will look and cost before they place their order. It features Listers’ complete product range of windows, doors and conservatories, including Räum Aluminium, Timeless Flush Windows and the Residence Collection. Easy Connect offers Listers’ customers a fully immersive and tailored experience, thanks to adjustable specifications and configurations, such as the number of panes, chosen finish, required dimensions and an accurate price estimation. It means that an installers customer can easily visualise what they are ordering, significantly reducing the likelihood of error. It will cut out the paperwork,
meaning there is less chance of any details getting lost as they will be stored on an installers personal account. Another benefit is it will deliver swift turnaround times thanks to the speeding up of the quoting and ordering process. Listers Managing Director Steve Gardiner said: “Easy Connect is what the industry has been missing and is revolutionising the way installers order our products. It provides an interactive brochure and comprehensive review of all our products and enables installers to order windows from a device, meaning no more paper, no more waiting and less hassle. “Easy Connect will also change the sales dynamic between the customer, making it easy for them to better visualise what they are ordering. “Our IT team have also integrated a complete suite of personalised reports such as quotations and surveys, all branded in the installers colours and logos.” Easy Connect will continue Listers’ mission to provide installers across the region with the most comprehensive support possible, and Steve added: “2019 is set to be a challenging year, so anything that we can provide to make life as easy as we can for our customers and to help them stay on top and win more business is a must. Our customers can’t fail to benefit from Easy Connect.” For a demonstration of the software visit www.listerf.co.uk where you can view videos and testimonials relating to Easy Connect.
Listers MD, Steve Gardiner
Listers Central is one of the industry’s biggest names, renowned across the country for its expansive product range across uPVC, timber and aluminium and unrivalled marketing support.
For more information call Listers Central on 01782 391900 or visit www.listertf.co.uk.
READER ENQUIRY NO: 0319/0144
LINIAR LAUNCHES ONLINE SEARCH FACILITY Over the last few years, the marketing team at Liniar has witnessed a marked increase in customer enquiries across all of its product ranges. Following increases of 150% on phone enquiries and an 80% increase in Live Chat and email enquiries within a just few months last year, the Liniar team knew that they needed a more efficient system for dealing with customer demands. In order to deliver an immediate response on a 24/7 basis, Liniar has now launched its online ‘Find a Stockist’ function, where visitors can type in a postcode and the products they are seeking, and find the closest Liniar outlets to their location. Liniar’s ‘Approved Fabricator’ programme has proved the ideal starting point for
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adding stockists to the website, as Digital Marketing Manager Simone Sangha explains: “When returning the results for anyone searching for Liniar products, we needed to ensure everyone included on the list would supply products manufactured to our specifications. Liniar Approved Fabricators have put themselves through an exhaustive technical Liniar audit, which gives us the confidence to display them on our website. “Not all of our Approved Fabricators have supplied their details yet, but we’ve had enough of a critical mass to set the feature live – and it’s already generating leads for Liniar customers. The feature streamlines the enquiry process, making it faster and easier for the end user and delivering tangible leads for fabricators and stockists. “It’s a simple function to use – visitors enter their postcode, the type of product or service they are looking for and whether they require an installation service and/or a
with an enquiry, they can simply click to send their contact details directly to the fabricator or stockist in a GDPR-friendly format.” Simone comments: “Putting the control back in the visitor’s hands is what it’s all about – no-one wants to wait until Monday morning if they decide to enquire about an Alumina bi-fold on a Friday evening. showroom to visit. The search function will return the three closest Liniar Approved stockists, and clicking on each will take them to that company’s profile page on the Liniar website. “Here, they’ll find information about the company, their Google reviews, images of their recent Liniar installations, their location on Google maps and the products and services they provide – all so the visitor can make up their own mind about which to contact. If the visitor wants to proceed
“As more and more Liniar customers see the benefits of this automated process, we’ll soon be able to return results in every part of the UK.” Try the ‘Find a Stockist’ feature on Liniar’s website by visiting liniar.co.uk/stockists – and Liniar customers wishing to be added to the site should email marketing@liniar.co.uk.
READER ENQUIRY NO: 0319/0145
March 2019 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
SIGNATURE DEMAND RESULTS IN
NEW FLEET OF VEHICLES ACROSS THE UK Leading window and door fabricator, Pearl Window Systems, have invested significantly in an extensive fleet of vehicles, to maintain the ever growing demand of their Signature Collection products.
maintain high volumes of installations, delivering consistently high quality finished windows and doors. Further to this latest development, Pearl recently launched their exclusive Installer Support Scheme, the first in the UK to be approved by CORGI. Jeff Walsh, Managing Director of Pearl Window Systems, comments: “We launched The Signature Collection in 2018 having looked at our whole branding and installer support. Little did we know then that the
scheme would be so popular. A result of this has been a demand in deliveries, expanding our existing network into 80% of the UK. The new vehicles look stunning and are a continuation of the branding for our customers, helping to bring awareness of our products to the whole of the UK.”
Jeff continues: “Pearl is the only superfabricator operating such a one-stop shop Approved Installer Scheme. Our exclusive online portal allows installers to input installation jobs just the once – in the simplest and quickest way possible – and for just £15 per address.”
As seen in the press recently, Pearl are also the first fabricator to achieve a Corgi Approved Installer Scheme, which has now been extended to Trade Counters.
“There’s no need for an Insurance Backed Guarantee (IBG) as we are protecting homeowners with a far more comprehensive extended warranty, including a work quality guarantee, supplied by CORGI Fenestration,” Walsh added.
Pearl have always prided themselves for on-time delivery, and this recent investment secures the supply chain, offering customers ongoing confidence in a market which is not only competitive, but also Brexit uncertain.
“Installers registered on the Pearl Scheme are going to have a number of unique selling points that will put them ahead of their competitors including a carded skilled workforce, the support of a full complaints procedure and CORGI Fenestration approval from manufacture to installation,” Walsh concluded.
With an on-time customer delivery rate of 95%, Pearl’s approach benefits the whole of their UK customer base. No installer wants the headache of wondering when their delivery will arrive, let alone if it will arrive in tip top condition. With Pearl’s Signature Fleet of Vehicles, installers do not need to worry about any of these common problems.
For more information on how to become a part of this exciting Installer Scheme, please call 0800 014 2769.
As the UK’s leading fabricator of windows and doors, Pearl enables installers to
READER ENQUIRY NO: 0319/0146
FREE SHOWROOM SUPPORT ROUNDS OUT VIIU’S COMPREHENSIVE KEY DEALER PACKAGE After a barnstorming 2018 that saw it firmly establish itself as the leading ultra-slim sliding door provider in the UK, Viiu is back for 2019, and offering thousands of pounds’ worth of showroom support completely free to its Key Dealers. Key Dealers are experienced, rigorously vetted installation businesses who’ve been trained to install Viiu doors to the highest possible standard. They’ve always been armed with a wealth of marketing and showroom support material to help them attract more leads and improve conversions. But now, for the first time, that material is being offered completely free. Rod Tate, Viiu Sales Director, explains the decision.
“At Viiu, we want to offer installers the complete package – an outstanding, class-leading sliding door product, backed with everything installers need to grow their businesses with it: geographical exclusivity in their area, product training, premiumquality brochures, point of sale material and more. “Up until now, there’s been a cost for some of that support. But this year, we’ve taken the decision to provide it completely free. The idea is simple – we want to make it as easy as possible for our Key Dealers to find success selling Viiu. “If you’re interested in learning more, please don’t hesitate to get in touch.” Offering stunning, floorto-ceiling aesthetics and exceptional performance, Viiu is the best-in-class
www.glassnews.co.uk | March 2019
THE PEARL INSTALLATION CERTIFICATE SCHEME IS AVAILABLE FOR RETAIL INSTALLERS, AND IS
NOW ALSO AVAILABLE TO TRADE COUNTERS!
Viiu Showroom
ultra-slim sliding door product that offers minimalistic sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. Its outer-frame is entirely built into the façade, giving it the appearance of an uninterrupted wall of glass – and its patented interlock section was robust enough to make Viiu the UK’s first PAS24-2016-accredited ultra-slim sliding door. For more information call Viiu Ltd on 0800 877 0077 or visit www.viiu.co.uk. READER ENQUIRY NO: 0219/0147
We are looking for installers like you!
See us on Stand M36
MANAGE YOUR RETAIL CUSTOMERS N INSTALLATIO N IO AT IC CERTIF FOR THEM!
THE BEST LOYALT Y SCHE ME YOUR CUSTOM ERS CAN EXPECT, A SIMPLE AND SEAMLESS PROCESS!
0319/0148
0800 014 2769
sales@pearlwindows.co.uk www.pearlwindows.co.uk A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence
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NEW APPOINTMENTS
CHANGES UNDERPIN STRONG GROWTH AT MASTERFRAME There have been a series of exciting changes for sliding sash window specialists, Masterframe.
Compliance Director. Ramon comments: “As specialists who led the development of the modern sliding sash window, and as the trade choice for sash windows it’s important
we continue to develop and introduce new products. I look forward to ensuring we deliver that.”
Carol Slade takes on the role of Managing Director and Ramon Rabett returns to Technical and Compliance Director after temporarily heading up production. After a break of six years, Greg Ponds has returned to become Head of Production. With sales climbing 19% in the last quarter of 2018, and set to remain strong, Greg’s role will be to ensure Masterframe continues to provide the same high-quality product and customer experience. Greg comments: “I’m thrilled to be back with Masterframe Windows. We have a very loyal customer base and it is important they receive the same level of quality as we grow.” Ramon Rabett’s knowledge and expertise is widely acknowledged across the industry, whether it’s for product design, BFRC, British or European standards or CE Marking. He will now re-focus on to his area of expertise in his role as Technical and
Starting with Masterframe Windows in 2002 as Financial Consultant, Carol joined the board in 2008 to take on the responsibility of Operations, Finance and HR. Shortly after, Carol took on the additional responsibility of Sales & Operations Director. Carol’s experience, commercial awareness and passion for Masterframe will ensure the firms values and commitments continue to be delivered. “To be appointed Managing Director is a real honour, I’m delighted to take on the role and look forward to guiding the business in a positive direction over the coming years.” Alan Burgess now steps into the role of Chairman of the Group and comments on the appointments: “Greg has settled in very quickly, allowing Ray more time to focus on the technical aspects of the business. Carol is an amazing person full of drive; her appointment will see the group continue in its growth!” To find out more about Masterframe Windows call 01376 510410 or visit www.masterframe.co.uk.
Left to right: Ramon Rabett, Alan Burgess and Carol Slade
READER ENQUIRY NO: 0319/0149
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March 2019 | www.glassnews.co.uk
CAREERS
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NEW APPOINTMENTS
NEW APPOINTMENTS
GJB ANNOUNCE ROB WALLER
NEW MARKETING DIRECTOR APPOINTED AT REHAU
AS NEW SALES DIRECTOR
GJB Window Systems has announced the appointment of Rob Waller as its new Sales Director, in a move that will see co-founder and former Sales Director Gary Bristow move into an ‘ambassadorial’ role. Rob, who has more than 25 years’ experience in the window industry, has been Sales Manager at the Essexbased fabricator for over four years and is looking forward to the new role. “I am absolutely delighted to have been appointed Sales Director at GJB,” said Rob. “Gary’s are big shoes to fill, he has helped me immensely over the last four years and I’m looking forward to continuing the great work he has done. “GJB has built up a formidable reputation in the South East for almost 30 years and the challenge now is to extend our reach. “2019 will be a challenging year and our quality products and unrivalled customer-focussed approach - the ‘GJB Way’ ethos that the company has been built on - mean we have the tools in place to get bigger and bigger.”
The promotion is just the latest development in what has been a huge 18 months for the company. GJB was taken over by former Deceuninck MD Roy Frost in 2017 and now forms part of the GJB Holdings group, which also includes sister company Listers Central. Being part of a larger group has allowed GJB to add additional products to their range, including the everpopular Residence Collection and Räum aluminium. The company, one of the UK’s largest Eurocell fabricators, has also been able to introduce the new high-impact marketing support package ‘Make It Yours’, an online ordering portal ‘Easy Connect’ and opened a new showroom at GJB that features all their product lines. Roy Frost, CEO of GJB Holdings, said: “Rob has been a huge asset to the company since he joined, and we are delighted to promote him to Sales Director. His knowledge and experience in developing partnerships and relationships across the industry have been invaluable.
A new Marketing Director has been welcomed to the windows division at global polymer solutions provider REHAU. Rob Waller
“My ethos has always been to surround myself with talent and to develop and promote top performers into senior positions in our group. “It was also important to keep Gary as involved as possible as his customerfirst approach is what the GJB name has been built on, so it’s vital we have Gary in the background. “The team is in place for us to really push on again in 2019 and we are looking forward to investing in, and developing, even more USPs for our customers to help them have a successful year too.” For more information please call 01268 775566 or visit www.gjb.co.uk. READER ENQUIRY NO: 0319/0151
Claire Miller has joined the team, based at Ross-on-Wye, bringing with her a wealth of experience, both within the windows industry and marketing world. In her new role Claire will drive the window solutions marketing and product strategy, working closely with the highly experienced team to add further value to everything REHAU does, as well as focusing on supporting their network of fabricator and installers Claire joins REHAU from within the windows industry having been Group Marketing Director at Customade Group, a fabricator of multi-material fenestration products, where she worked for five years. Claire has also headed up marketing in a variety of other industries, including those with both a B2B and B2C focus. Claire said: “I am very proud to be joining the team at REHAU! Having worked for a fabricator who manufactures five different PVCu profiles (including REHAU), supplying windows and doors to all sizes of installers and trade counters, I am in a unique position to understand the challenges and opportunities across the entire supply chain. REHAU is an extremely strong brand within the industry with a superior product portfolio, renowned for
Claire Miller
its high quality and performance. My new role is not only to develop a strategy which sets us in a direction of continuous growth, but to also act as ‘the voice of the customer’. Ensuring we support our network of fabricators, installers and trade counters with the products and services they need to achieve their full potential. I am excited to explore the role and to be part of REHAU’s future success.” Martin Hitchin, Chief Executive at REHAU said the team were looking forward to seeing how Claire’s experience could help them to continue innovative development within the division. “Claire joins us with a great CV of experience, both from within our industry and outside it. This knowledge and insight will undoubtedly help REHAU’s continued growth.” www.rehau.uk READER ENQUIRY NO: 0319/0152
NEW APPOINTMENTS
THERE’S MORE TO MILA
Proving once again that ‘there’s more to Mila’, the industry’s leading hardware specialist has expanded its marketing team with the appointment of Laura Chapman as a digital design and marketing executive.
designed a stunning new home page for the website at www.mila.co.uk and has created the popular Meet the Team pages which showcase the people in the sales, warehouse and support teams who make the Mila difference.
With a degree in media design and a background in the home improvement sector, Laura brings the perfect blend of technical skills and real world experience to her new role.
Having another skilled designer in-house is benefiting lots of Mila customers more directly too, with Laura working closely with them to create bespoke literature, posters and showroom displays to help them drive new business. She is also managing the extensive Mila digital library, providing a fast and efficient service on hardware images, product information and technical updates.
From a customer’s perspective, Laura is analysing how they use the Mila website and adding new features, insights and downloads to make sure it always delivers exactly what they want in terms of content and accessibility. She has already
www.glassnews.co.uk | March 2019
Laura has joined Mila from a high street
home improvement supplier and says that what she liked about Mila was the chance to work with an award winning marketing team in a business which offers lots of opportunities. She said: “Because so much of what Mila delivers is created inhouse, this is a really fast paced, dynamic environment where I get the chance to work on a huge range of different projects almost every day - showing off my creativity, but still learning all the time. The culture here is very people focused as well so I can see plenty of opportunities for career development within Mila and the wider Arran Isle group.” Moving forward, Laura is working with the rest of the Mila marketing team on a series
Laura Chapman
of exciting new campaigns for 2019 which will be revealed very shortly. www.mila.co.uk READER ENQUIRY NO: 0319/0153
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NEW APPOINTMENTS
NEW APPOINTMENTS
NEW APPOINTMENT AND GLASS FOCUS AWARD WIN FOR SAINTGOBAIN BUILDING GLASS
NEW NATIONAL SALES MANAGER AT EXLABESA BUILDING SYSTEMS Exlabesa Building Systems has just announced that Nick Baxendale has joined the company as National Sales Manager. General Manager at Exlabesa Building Systems, Paul Benn, said: “We are delighted Nick has joined the team. He has over two decades of experience in the aluminium sector and his appointment creates further opportunities for both Exlabesa and our customers’ businesses.” Nick has joined Exlabesa Building Systems from Kawneer UK and will report directly to Paul Benn. Nick said: “Exlabesa Building Systems is an exceptional business. We have a portfolio of well-engineered products and because everything is extruded and painted in-house in Doncaster, we have complete control over our quality and service.” He added: “I also like the culture of the business and am looking forward to being part of a tight-knit team committed to delivering the very best for our customers.” Nick took up his position as National Sales Manager in January 2019. Exlabesa Building Systems is one of the UK’s leading aluminium systems houses and is renowned for a competitive portfolio of well-designed, easy-to-fabricate and easy-toinstall systems that deliver in every sector. All systems are extruded in-house at the company’s Doncaster headquarters, which is equipped with two extrusion presses, an ageing oven, an in-house aluminium anodising facility and a vertical paint plant. 2019 will see Exlabesa Building Systems continuing to set the standard for the aluminium sector in the UK. Aside from adding another experienced industry professional to the team, it is investing in its Doncaster extrusion facilities and will be expanding its product range too. Tel: 01302 762 500 - www.exlabesa.co.uk
Nick Baxendale READER ENQUIRY NO: 0319/0154
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NEW APPOINTMENTS
VELUX APPOINTS NEW MANAGING DIRECTOR TO LEAD ROOF WINDOW BUSINESS FROM UK HEADQUARTERS IN SCOTLAND VELUX® Company Ltd has appointed a new managing director to lead its roof window business from its UK headquarters in Fife, Scotland. Mick Schou Rasmussen joins the company, which recently unveiled plans for a £7 million expansion at its UK and Ireland head office building at Woodside Way in Glenrothes. The 41-year-old brings more than 15 years’ experience of the roof window industry having worked for VELUX as Managing Director in Denmark, Russia and several Eastern European countries. Prior to moving to the UK, Mick spent four years as Managing Director of VELUX Denmark. Before that, he was heading up the Eastern European region where he was responsible for seven sales subsidiaries including Hungary, Romania, Ukraine, Bulgaria, Serbia, Bosnia and Belarus. He also spent five years as the Managing Director of VELUX Russia based in Moscow.
Glass Focus Awards – Saint-Gobain’s Mark Beaumont, Paul Frankish and Chris Cook accept the Strengthening People Through Business Award at the 2018 Glass Focus Awards, run by British Glass
Flat glass manufacturer Saint-Gobain Building Glass is celebrating winning the Strengthening People Through Business Award at the 2018 Glass Focus Awards, run by British Glass, which has also appointed Steve Severs, managing director of SaintGobain Building Glass, as its new president.
Mick, who will lead a team of over 250 staff across the UK and Ireland, will be responsible for growing the business through Brexit and devising a clear business strategy that will grow the roof window market.
The award win comes after the company commissioned a full review of its business processes, and then set about empowering local teams to build their vision of the best way to provide the service-driven delivery Saint-Gobain is committed to.
Commenting on the new appointment, Mick said: “What sets VELUX apart in the industry is our 60-year history in the UK, our customer relationships and continued commitment to making innovative products.
Staff were asked for ideas from current and previous workplaces and undertook a total of 1,300 hours of external training. A team of 35 documented the existing working practices, envisaged the ideal way forward, and was allowed to put this into reality.
“We are determined that 2019 will see us grow the roof window market. By focussing on the needs of our customers I am confident that we can execute a strategy to see VELUX continue to strengthen its presence throughout the UK.”
Steve Severs says: “I am proud and honoured to take up the role as President of British Glass and help to continue to raise standards in the industry. I am also delighted that the team has won this award. Visibility and communication between disciplines has massively increased, together with respect for colleagues’ challenges and a willingness to work together. Despite
READER ENQUIRY NO: 0319/0155
exceptional market forces and multiple manufacturing issues, this has enabled strong decision making, higher levels of customer satisfaction, lower stocks and a much calmer, in-control mood in all corners of the business.” Taking place at the Millennium Gallery in Sheffield on Thursday 22 November, the award ceremony included six categories open to all companies working in or with glass manufacturing, covering areas including health and safety, sustainability, innovation and apprenticeships. The Glass Focus Awards aim to showcase the outstanding breadth and quality of achievement in the glass industry and are organised by British Glass. Also announced on November 22, at the British Glass Annual General Meeting, was the election of Saint-Gobain Building Glass managing director Steve Severs as the new president of British Glass for a two-year term, effective from January 1, 2019. Mr Severs’ appointment will see him join the trade organisation’s board and work with his industry colleagues to raise the profile of the industry as a whole. He will take over from Encirc managing director, Adrian Curry. The glazing industry’s representative body, British Glass works with all parts of the supply chain to ensure that glass manufacturing, particularly in the UK, has the resources, influence and skills to remain commercially successful, innovative and sustainable. READER ENQUIRY NO: 0319/0156
March 2019 | www.glassnews.co.uk
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NEW APPOINTMENTS
NEW APPOINTMENTS
LEADING FABRICATOR GLAZERITE HIGHLIGHTS IMPORTANCE OF APPRENTICESHIPS
Group Chairman – Alan Burgess
MASTERFRAME APPOINTS GROUP CHAIRMAN Masterframe has announced the appointment of Alan Burgess from Managing Director and founder, to Group Chairman. Alan helped create the UK’s first dedicated PVC-U box sash window in 1984 and shortly afterwards helped develop and build the initial PVC-U vertical sliders market. Since then, demand has skyrocketed. Now, with the demand for flush sash casements surging, it’s clear that what started as an attractive niche timber-look product is turning into a mainstream market window. As sash window specialists, the appointment affords Alan time to focus on business development and areas of growth such as Timberweld®. Timberweld® is a patented method of jointing that creates a perfect butt-joint effect outside and inside the window for an authentic timber-look that is also cost-effective to manufacture at scale. Alan comments “I’m delighted to be appointed group Chairman and the opportunities it presents. The market is growing and it’s vital we make the most of it. “Masterframe Windows and the Bygone Network have gone from strength to strength. I look forward to seeing these areas of the group grow even further under the recently promoted Managing Director, Carol Slade. This will enable me to focus more time and energy into Timberweld, which is getting a fantastic reception.” To find out more about Masterframe Windows, the Bygone Network or Timberweld® call 01376 510410. READER ENQUIRY NO: 0319/0157
www.glassnews.co.uk | March 2019
In recognition of this year’s National Apprenticeship Week, which runs from 4th to 8th March 2019, The Glazerite UK Group Ltd has turned the spotlight on two of its own team; an up and coming apprentice, and an employee who was a trainee when the original scheme was launched 25 years ago.
Though it’s early days with my CIPD and it will take a great deal of commitment, the support from my manager has already been invaluable. I am really excited about building my knowledge and being able to apply it here at Glazerite, dealing with more sensitive situations and providing others with support.”
National Apprenticeship Week is designed to show what a positive impact apprenticeships can have on those individuals undertaking it, as well as their employers and the wider economy.
She explains: “When I was leaving school, modern apprenticeships were just being introduced. I knew I didn’t want to go to university and the appeal of earning and learning while gaining some real and relevant experience was a real draw.
Jason Thompson, Group Managing Director of Glazerite, says: “By sharing the stories of our own apprentices, we hope we can raise awareness of the importance of the scheme, especially among those young adults who may be about to leave education and are looking for a route into work.” Laura Rorke is one such Glazerite apprentice who is using the scheme as a springboard for her career. Having completed a Sociology degree, Laura joined the fabricator in 2017 as a Human Resources apprentice carrying out the customer services NVQ Level 2. Two years on, she’s studying for a professional HR qualification through the Chartered Institute of Personnel Development (CIPD). Laura says: “Being taken on as an apprentice by Glazerite meant I was able to gain valuable insight from working in an office environment. I found it a brilliant way to get me settled into my career, continuing my studies while being supported and guided by my manager. I’ve been lucky enough to work within the HR department which I love as I enjoy helping people and get real job satisfaction from my work. “The great thing about the current apprenticeship scheme is that I’m able to study for a Level 5 professional qualification - the equivalent of a degree - and work on the job at the same time, something I wouldn’t be able to do if I’d done a masters in HR at University. “Working for an SME means the range of work I am involved in is also far broader than it may be at a larger corporate, where they tend to specialise on specific areas.
In addition to Laura, Glazerite has a number of current and former apprentices among its 270-strong workforce, including Group Marketing Manager, Michelle Wright. Michelle was part of the first intake of the original apprenticeship scheme in 1994 and says that though the way the current scheme is delivered is a world away from her own apprenticeship, the fundamentals are still the same.
“My first apprentice role was in an electrical components company in a team of only 20 people, which gave me the perfect foundation on which to build my subsequent career. As part of my apprenticeship, I completed NVQ Level 2 and 3 in Business Administration and Level 4 in Customer Services, alongside typing qualifications – we used typewriters in those days! “One of the most important things my apprenticeship gave me was an appetite for lifelong learning. I’ve since gone on to complete qualifications from the Chartered Institute of Marketing and an HND in Graphic Design, and have worked in B2B marketing communications roles in both global corporates and SMEs. I can truly say that it was my apprenticeship which gave me the foundation for the career I’m in today.” Michelle admits the current crop of apprentices makes her feel ‘really old’, especially the way their course learning is delivered. She explains: “When I started out in the world of work we were using floppy discs and were heavily reliant on faxes. The only mobile phones you saw were the bricks carried around by the sales team and I was sent on weekly day-release to the local college. “The internet and business emails were in their infancy, and yet today’s apprentices like Laura makes use of an online portal to study, with a few face-to-face workshops throughout the year. It’s definitely light years ahead and makes the delivery of
“One of the most important things my apprenticeship gave me was an appetite for lifelong learning. I’ve since gone on to complete qualifications from the Chartered Institute of Marketing and an HND in Graphic Design, and have worked in B2B marketing communications roles in both global corporates and SMEs.” assignments much easier. The fact you can complete a professional qualification from a recognised body like the CIPD as part of an apprenticeship really takes the scheme to another level. The core values, on-thejob learning and what you get out of an apprenticeship are still the same however; it’s a valuable and effective way to start your working life.” Jason adds: “Seeing our apprentices develop is really rewarding. People like Laura and Michelle are real assets for us and for our installers, as they are able to not only provide us with marketing and HR advice and services, but extend those to our installer base who need the help too. We are always on the lookout for hardworking, proactive and diligent people who are passionate about what they do and we’re delighted to be able to offer apprenticeships across our sites in a variety of functions.” For more information on careers with Glazerite, visit www.glazeritewindows. co.uk/trade/company/job-opportunities www.glazerite.co.uk
READER ENQUIRY NO: 0319/0158
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NEW MILESTONES FOR LONG-STANDING VBH STAFF GLAZERITE’S ATTENDANCE This year marks significant work anniversaries for several members of the VBH (GB) team, across the three UK depots. Between them, this amounts to over 250 years’ service! Simon Monks, Managing Director at VBH says: “The commitment to VBH shown by our staff is truly outstanding, and I’d like to thank all of our staff, from oldest to newest, for their contribution to VBH. I take it as a testament to the company that we have such loyal employees.” Several people have been at the company since long before it was known as VBH. Robb Crampton (Commercial Manager 34 Years), Colin Russell (Technical Advisor - 25 Years), Gary Gleeson (Marketing Manager -25 years), Lee Pollard (Goods In Team Leader - 34 years) and Lesley Mills (Customer Service Co-ordinator - 33 years) are all based at the company’s Kent HQ. Other stalwarts from further afield include Allan Price (General Manager Scotland & NI -30 years), Phil Thomas (Sales & General Manager – Wales & South West England - 25 years), Colin Thomas (Area Sales Manager for Wales - 30 years) and Mark Reid (East Kilbride Warehouse Supervisor - 20 years). When these team members joined, the company was still known as Wagner and
SCHEME PAYS OFF
An employee attendance scheme run by The Glazerite UK Group Ltd is paying dividends for both staff and the business. Left to right: Gary Gleeson, Lee Pollard, Lesley Mills, Colin Russell, Robb Crampton
some of their colleagues hadn’t yet been born! Robb Crampton and Colin Russell both describe how the customers’ needs have always been at the heart of the company’s philosophy. Robb says: “When I started with VBH (Heinz Wagner back in the day) we fought hard to get the business working in a very competitive market. We have gone from strength to strength and now we’re one of the largest players in a multi-million-pound global industry. That to me proves the dedication of every member of staff, through the years, to give our customers what they want, when they need it and at a price that enables them to be competitive.” Colin Russell echoes his comments: “When I joined the ethos of the company and indeed the technical department was always focused on customer service, offering the best products on the market and giving the best advice available. There have been many hardware and product
changes over the years but our core values as a company remain the same.” VBH Marketing Manager, Gary Gleeson says: “I’m 25 years into my second stint at VBH having originally joined the company in 1984. Genuinely, those years have flown by. This is due largely to the superb team here at VBH. Everyone is focused on getting it right for the customer and making VBH easy to deal with. Being part of that team and believing in the quality of the products that we sell, whether from our own greenteQ range or selected third party brands, makes coming to work a pleasure. Most of the time!”
Launched in 2016, the scheme is open to every Glazerite employee, including new starters, as part of the group’s wider package of employee benefits. Aimed at improving attendance by giving staff the opportunity to earn rewards, the scheme has been well received by workers across the fabricator’s four sites. It has already made its mark on attendance figures, with an overall improvement of 52 per cent for the period 2016-2018. Sue Wellings, Group HR Manager, explains: “We’ve structured it so it’s a realistic and achievable scheme for everyone. It works by awarding a bonus to those with full attendance over a fourmonth period. Employees
who manage a full year’s attendance are given a Silver certificate and, as an extra incentive, an additional day’s holiday for the following holiday year. For two years’ full attendance, a Gold award is given and for three years’ full attendance, employees are recognised with a Platinum award certificate and a further gift from the company, in the form of a Red Letter Day experience. “Managing staff attendance and absenteeism is a key objective for every HR department as it has such an impact on staff morale and company success. For Glazerite, having an engaged team also impacts our wide installer base, as it means we can continue to fabricate quality products, make on time deliveries, and ensure consistent and excellent customer service.” In 2018, 85 employees around one third of the
Simon sums it up: “We often celebrate new appointments and recent promotions but I’d also like to salute the fantastic contribution our core staff make to the success of the company. We couldn’t do it without you!”
total Glazerite workforce - achieved full attendance for the year. Of those, 33 had had full attendance for three years in a row; over half of whom were employees working in roles across the shop floor and the vehicle fleet. Rich Day, Transport Manager at Glazerite’s Wellingborough site, was recently awarded a Platinum certificate in recognition of three years’ full attendance. He says: “It’s a great feeling to be rewarded with a bonus every few months and it was a real surprise to receive the Red Letter Day voucher. I’m hoping to use mine on a trip to London so I can take my daughter to see a show.” He adds: “I’ve not had a day off sick in my 10 years here, but this scheme is a great motivator for me and my colleagues.” Jason Thompson, Glazerite’s Group Managing Director says: “The scheme has boosted morale, and our attendance figures have improved significantly as a result. Recruiting in the industry has its difficulties, so we’re always looking at ways to enhance the package we offer our employees and to attract the right calibre of staff.” www.glazerite.co.uk
Tel: 01634 263263 READER ENQUIRY NO: 0319/0159
READER ENQUIRY NO: 0319/0160
NEW APPOINTMENTS
SCHOLES STEPS UP TO MD ROLE AT VEKA RECYCLING Simon Scholes, who has driven the £8 million move and expansion of VEKA Recycling Ltd to its new site in Wellingborough, has been appointed as the company’s Managing Director. Simon has steered the firm from its original Kent site, having identified and negotiated the new 5.7 acre facility that is set to become Europe’s most advanced recycler of PVC-U windows and doors. A wholly owned subsidiary of VEKA Umwelttechnik GmbH, the Wellingborough facility will add to the already impressive 75,000 tonnes (the equivalent of 4.5m windows) of PVC-U
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windows recycled annually by the VEKA Recycling Group, a figure that is set to grow significantly when the plant becomes fully self-sufficient during the course of 2019.
excellent record of re-processing PVC-U in Europe and especially in the UK. Last year the PVC recycling industry recycled almost 80,000 tonnes in the UK alone.
Simon has been involved with PVC-U recycling since 2007 and serves as Chair of the Rigid Plastic Recycling Group of the British Plastics Federation (BPF). He believes that the growth of recycling of virgin and post consumer and industrial PVC-U is essential for the prosperity of the UK window and door industry: “Whilst single use plastics continue to receive negative publicity worldwide, we have an
“But we have to continue working towards the day when 100% of windows and doors removed become new products, whilst most virgin offcuts are already recycled into new profiles. Our long-term strategy at VEKA Recycling is to promote and develop recycling as standard process for every window fabricator and installer in this country, as well as working towards the day when every PVC-U window
installed will contain a significant percentage of recycled material.” READER ENQUIRY NO: 0319/0161
March 2019 | www.glassnews.co.uk
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PROMOTING FROM WITHIN:
AHEAD OF NATIONAL APPRENTICESHIP WEEK, CR SMITH CELEBRATES 4TH ANNIVERSARY OF ITS BESPOKE APPRENTICESHIP SCHEME
DOORCO’S BEN ASPINALL MOVES UP THE RANKS
DOORCO Ltd has grown to become the UK’s largest independently owned composite door manufacturer, thanks to its philosophy of attracting, retaining and developing its passionate team of people. The latest example of this is Ben Aspinall’s promotion to IT and Marketing Manager. With a degree in Business Management and Marketing coupled with industry experience that spans more than a decade, Ben joined DOORCO a year ago as IT and Projects Lead. He comments: “After working alongside the team here on an IT project, I made the move to DOORCO because I recognised what a forward thinking and customer-centric business they are. It has been a busy year to say the least, from both the IT and marketing perspective. We’ve implemented a completely new IT management system which has enabled us to improve communication and customer service across the board. Customers of all sizes are now seeing the benefits of new ordering systems which help us keep the strong promises on stock and lead times that we make in our Customer Charter. It’s not stopping there though, with lots more
initiatives about to hit. I’m delighted to be part of the team that’s helping DOORCO and our customers to be even more successful.” Operation’s Director, Jayne Sullivan comments: “Ben has driven forward numerous key projects for DOORCO over the last 12 months and has proactively taken on more responsibility across both IT and marketing. This promotion rewards his commitment, leadership, teamwork and organisation and I am excited to see this team grow and add even more value to the business in the future.” If you’re looking to join a business that cares about your career, DOORCO is recruiting now. Visit https://www.door-co.com/jobs for current vacancies. For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 0319/0162
CR Smith’s bespoke apprenticeship programme is celebrating four years in operation. Tailored specifically to meet the skills required by the home improvement firm in collaboration with Fife College, the scheme is on its second intake of apprentices and represents an investment of more than £100,000 by the firm in its future workforce. Eleven apprentices are currently enrolled and are developing the high level of skills demanded by CR Smith. The apprenticeship also teaches the importance of customer service and what it means to represent the company brand. Unlike traditional apprenticeships, CR Smith apprentice joiners attend classes in the evening, which are delivered by Fife College. This gives them more quality time on the job, learning from experienced tradespeople and gaining the skills they need to become an integral part of the workforce.
CRS A Awards 18 –(far left) Ian Macfarlane, Managing Director at CR Smith pictured with CR Smith Apprentices and Frazer Walker, Lecturer at Fife College (far right)
A workshop has been specifically built for the apprentices at CR Smith and has all the facilities required to carry out the training modules, tailored to meet the needs of the company. The programme was launched in 2015 and is aligned to City & Guilds accreditation. The first class of ten apprentices completed their apprenticeship and are now working as joiners with CR Smith. READER ENQUIRY NO: 0319/0163
0319/0164
www.glassnews.co.uk | March 2019
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0161 796 7268 www.uapcorporate.com
To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900 Untitled-9 1
0319/0173
25/01/2016 14:05
MINI-PILING
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for Constructing Conservatories on Poor Ground Conditions
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OVER
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96
26/06/2018 12:50
March 2019 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
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Use the free enquiry form to obtain information from multiple companies, within this section
HARDWARE SUPPLIES
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CRL, THE WORLD’S LARGEST SUPPLIER OF HARDWARE AND TOOLS FOR THE GLAZING INDUSTRY
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U NEED IT / M YO
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Emmegi classified ad copy Glass News resized.pdf
1
12/02/19
EMMEGI HAVE THE RIGHT SOLUTION FOR YOUR PRODUCTION NEEDS
10:56
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www.glassnews.co.uk | March 2019
Emmegi (UK) Limited Unit 14, Spitfire Close Coventry Business Park - CV5 6UR Coventry Tel. +44 2476 676 192 - Fax. +44 2476 677 381 www.emmegi.com - info.uk@emmegi.com
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FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
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WINDOWS, DOORS & CONSERVATORIES
Aluminium Bi-Fold Doors FROM ONLY
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* Per leaf price is unglazed and may vary depending on size and specification of the door. Lead time is based on a standard colour. Postcode restrictions apply
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Bison-GlassNews-classified.pdf 1 16-May-18 11:56:08 AM Glass News - Classified Advert Bifods 2019.indd 1
04/12/2018 11:25
GN - Classified Qtr page Advert Roofs 2019.indd 1
04/12/2018 10:52
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...it’s the attention to detail that makes the difference
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98Classified 129-5 x 75mm.indd
4
18/05/2016 14:46
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LOOKING FOR THE RIGHT SUPPLIER FOR CONSERVATORY ROOFS?
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simple to survey | simple to order | simple to install | simple to sell Secondary glazing is one of the fastest growing sectors in the industry, and offers simple sales with great profits. Should you be offering it to your customers?
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window systems
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Get in Touch
Windowsolutions 99
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
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GQA Qualifications and Building Our Skills – Proud sponsors of FIND A SUPPLIER
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100
March 2019 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
Connecting you to quality trade suppliers
GQA Qualifications and Building Our Skills – Proud sponsors of FIND A SUPPLIER
Use the free enquiry form to obtain information from multiple companies, within this section
ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT
SALES & MARKETING
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Connecting you to quality trade suppliers MARKETING & DATA
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February 2019
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For more information call us today on 01934 808 293
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E: hello@insightdata.co.uk @insightdata www.insightdata.co.uk
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E: hello@insightdata.co.uk @insightdata www.insightdata.co.uk 101
FIND A SUPPLIER
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Connecting you to quality trade suppliers
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SOFTWARE
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RAINWATER PRODUCTS
GLASS NEWS ADVERT.QXD_Layout 1 28/03/2018 10:24 Page 1
WINDOWMAKER
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Whether you’re looking to enter the profitable world of aluminium or already working on multi-million-pound commercial projects you can trust us to work with you to deliver the finest tailored aluminium façade systems. For more information on how AluK can help you lead the way:
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102
0319/0197
March 2019 | www.glassnews.co.uk
Uncertainty un / certain / ty Fact Companies that invest in marketing during uncertain times perform better in the longterm than those that cut their budget.*
Certainty pur / pl / ex Purplex is the strategic marketing agency which sees the bigger picture. Led by a CEO with 30 years’ experience in the window industry, Purplex helps companies across trade, commercial and retail sectors gain market share and build stronger brands for sustainable growth. pur-pose / pl-anning / ex-ecution
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0319/0199
It’s simple economics: if a pie shrinks by 10%, and your competitors cut their marketing budget by 50%, your share of the pie can increase.
WHAT’S YOUR MARKETING STRATEGY?
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Glass News has teamed up with the very best marketing companies, within the window and construction industries. Find your marketing partner here.
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INSIDE THE BOX MARKETING.indd 1
28/02/2018 11:38
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master Glass news online ad VBH quote.indd 1
Marketing Experts for the Window & Construction Industries
20/03/2018 11:37:26