GREAT FOUNDERS OF QUALITY
JOSEPH MOSES JURAN (1904 - 2008) Pioneer of research, consultancy, and training of a methodology, to determine a suitable and applicable definition of quality.
Juran was born in Romania in 1904. When he was 8 years old, he emigrated to America and got a degree in Electric Enginery at the Minnesota University of Loyola. Then, he worked at Western Electric in Chicago, at the department of problem-solving. He was there for several years and became a member of the Statistic Supervision Committee. Then, he worked at the affiliated company of AT&T. During the Second World War worked at the Foreign Economic Administration under the Franklin Roosevelt government. Then, he worked as an independent consultant. He worked for Gillet and General Foods; he was a professor at the University of New York. After this, he received an invitation from the Japanese Labor Union of Scientist and Engineers to teach businessman with his theories of quality control. In 1941, he discovered Vilfredo Pareto work, then he expanded the usage of Pareto Principle in quality, where he stated that 80% of issues happened for 20% of causes. Among his contributions, he established an Institute, where he taught techniques to improve quality organizations. In the same way, he had several publications and books, like the Quality Control Manual, one of his most selling books up until now. Joseph Juran died in February 2008, he was103 years.
“Planning quality consists of developing products and necessary processes to satisfy client’s needs”.
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