GLOBAL SUPPLY CHAIN 2024 FEBRUARY ISSUE

February 2024 Issue 110

ENHANCING THE BUSINESS OF LOGISTICS

BlueRock TMS: On a Firm Foundation The future of TMS is here FLAG Logistics-Khazaen GWC is Launch Tennant

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Empowering Warehouse Automation

Honeywell

Productivity Solutions

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New IVECO S-Way: high technology and efficiency for on-road missions The new IVECO S-Way, with a completely redesigned and reinforced cab, offers a wide choice of Euro III/V diesel engines, a delivering class-leading power from 360 HP to 560 HP Euro III / 570 HP Euro V and superior fuel-saving devices, such as anti-idling feature, Ecoswitch, Ecoroll and Smart Alternator, 12-speed HI-TRONIX automated transmission with the most advanced technology in its category, electronic clutch and best-in-class torque-to-weight ratio.

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Projects Logistics

TMS Technology in High Gear

SIGNATURE MEDIA FZ LLE P. O. Box 49784, Dubai, UAE Tel: 04 3795678 Email: info@signaturemediame.com Exclusive Sales Agent Signature Media LLC P.O. Box 49784, Dubai, UAE Publisher: Jason Verhoven jason@signaturemediame.com Editor: Malcolm Dias malcolm@signaturemediame.com Art Director: Johnson Machado johnson@signaturemediame.com Production Manager: Roy Varghese roy@signaturemediame.com

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Transportation Management System (TMS) technologies have come of age and are now becoming increasingly sophisticated and yes competitive!

Enter BlueRock TMS, the 2013-founded and Netherlands-headquartered company, which promises to combine the preparation, execution, and analysis for its clients’ logistic networks into a singular SaaS platform.

With its proficiencies in TMS for Network Planners; TMS for Contract Logistics and Shippers; TMS for Last Mile Distributors and allied Consultancy Services, BlueRock is the Cover Story for this February 2024 Edition for Global Supply Chain.

We conducted exclusive and exhaustive one-on-one interviews with Sadi Abdel Kariem Al Sadi, CEO Middle East, and Africa, BlueRock TMS and Raphael Hallenbarter, Corporate Supply Chain Director, Transmed. Multinational Transmed is a key customer of BlueRock in the region.

Meanwhile, the landmark 2024 edition FIATA-RAME (Region Africa Middle East) super event will be staged and at the opulent Atlantis Hotel—The Palm on 5 and 6 March 2024 under the Royal Patronage of HH Sheikh Ahmed Bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority (DCAA), the Chairman of Dubai Airports and the Chairman and Chief Executive of Emirates Airlines and Group.

It will be hosted and held by the UAE National Association of Freight and Logistics (NAFL) in partnership with the Geneva-Switzerland headquartered Federation of Freight Forwarders Associations (FIATA) under the theme ‘Connectivity, Resilience and Sustainability’ in Global Supply Chains & Trade’.

As the Media Partner on record, Global Supply Chain will cover this milestone event extensively.

Global Supply Chain recently attended the inauguration of the newest GROHE LIXIL showroom facility in the Saudi Arabian Western Red Sea Port City of Jeddah. GROHE has been expanding aggressively in the Kingdom. We have a full onsite report and exclusive interview.

Honeywell Voice solutions, available in more than 40 different languages and used in 60 countries by over one million workers, enhance safety by enabling workers to prioritize safety protocols and related tasks. Global Supply Chain engaged with Taylor Smith, Vice President & General Manager, Voice Automation Honeywell Productivity Solutions and Services, in an exclusive interview.

Add to this our regular repertoire of the latest news, topical features, profiles, business analyses, commentaries, professional contributions, Opinion-Editorials, and useful content all of which are well encapsulated and meticulously curated to make for stimulating reading!

Happy reading!

Malcolm Dias Editor, Global Supply Chain malcolm@signaturemediame.com FEBRUARY 2024 3

February 2024 Issue 110

06 BlueRock TMS

Technology that outsmarts.

15 Etihad Cargo NAFL-RAME 2024 16 20 GWC Khazaen Addverb 24 28 GROHE-Saudi Arabia AJEX OpEd 32

Creating new Food Corridors.

Set to be staged in March.

GWC debuts in Oman.

Empowering Logistics with Automation.

Expanding into the Kingdom.

Haifa Ahmad on Corporate DEI.

4 FEBRUARY 2024

34Asyad Duqm Honeywell Voice Solutions 36 40DHL OpED Shipsy OpEd 42 44Mawani News 46 Duqm Port gets operational.

Prioritizing Voice Automation.

Plugging Supply Chain gaps.

AI-Supply Chain Interface.

Major Port Investments.

Up to date news of the industry.

GENERATION by

BLUEROCK TMS: COVER STORY

Building Solutions on Solid Rock Foundations BlueRock TMS’ platform is rooted in technological modeling innovations Founded in 2013 and headquartered in the Netherlands, BlueRock TMS is an IT services firm that develops advanced operative and analytical software solutions for the transportation industry that streamline logistics operations and delivery processes.

B

lueRock TMS was founded in 2013 by industry veteran and current global CEO, Wouter Lammerse, with the demanding objective to simplify and streamline logistics processes.

The company’s independent and creative versatile mindset has allowed it the freedom to develop, move, and deliver fast. This unique company spirit, in partnership with its insightful critical thinking, has grown them into a leading international TMS vendor, most recently recognized in the Gartner Magic Quadrant.

Global Supply Chain exclusively interviewed Sadi Abdel Kariem Al Sadi, CEO Middle East, and Africa, BlueRock TMS. The following is the transcript of the recent engagement.

Global Supply Chain (GSC): For the uninitiated, give us a one-minute spiel on the corporate profile of BlueRock TMS as a technology and transportation management solutions provider?

Sadi Abdel Kariem Al Sadi (SAKAS): BlueRock TMS is a leading transportation management solutions technology provider, offering innovative, cloud native, AI solutions that streamline and optimize logistics operations. Our comprehensive platform leverages innovative artificially

6 FEBRUARY 2024

intelligent algorithms designed to meet the evolving needs of the supply chain industry globally.

GSC: When did BlueRock TMS debut in the Middle East and Africa and what is the geographical extent of your operations in the region?

SAKAS: BlueRock TMS entered the Middle East in 2022, and our operations span across the United Arab Emirates, Saudi Arabia and South Africa serving the entire region through these offices. Our strategic presence in the region is a testament to our commitment to providing top-tier TMS solutions tailored to the unique requirements of Middle Eastern markets.

GSC: As CEO what is your professional remit?

SAKAS: As BlueRock TMS’ regional Chief Executive Officer, my role involves steering the company’s overall regional strategy, fostering innovation, building teams, and promoting the adoption of our cloud native, AI powered TMS technologies. I am dedicated to ensuring that BlueRock TMS remains at the forefront of the industry, delivering unmatched value to our clients whilst building an environment that bolsters regional talent.

We believe in harnessing technology to optimize processes, reduce costs, and increase sustainability, leading to smarter and more efficient logistics operations.

Sadi Abdel Kariem Al Sadi CEO Middle East, and Africa, BlueRock TMS.

FEBRUARY 2024 7

BLUEROCK TMS: COVER STORY

Transmed decides on BlueRock TMS to digitalize Transportation Management GSC: Expand on BlueRock TMS’ sophisticated solutions and USPs that have been designed to address the unique challenges faced by logistics network operators be they Contract Logistics, Distributors or Retail / E-tailers?

SAKAS: BlueRock TMS provides ingenious solutions tailored for retailers and E-commerce companies, addressing challenges. Our unique selling propositions include USPs, ensuring our clients attain operational excellence and enhance customer satisfaction.

GSC: In your estimation, what are the advanced technologies that are game changers in the TMS realms?

SAKAS: The game-changers in the TMS realm include real time visibility and self-learning algorithms which are revolutionizing how logistics and transportation are managed. These technologies empower business decision making in real time with reiterative artificially intelligent automated decision making. There is no better peace of mind knowing that you physically could not do better.

GSC: ‘Paving the way to smarter logistics’ is your corporate byline. Explain.

SAKAS: Our corporate byline reflects our commitment to ushering in a new era of intelligent logistics. We believe in harnessing technology to optimize processes, reduce costs, and increase sustainability, leading to smarter and more efficient logistics operations.

GSC: How significant is the region for BlueRock TMS? SAKAS: The Middle East is of paramount significance for BlueRock TMS, representing a strategic hub for our operations and a key market where we are committed to delivering exceptional value.

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Raphael Hallenbarter, Corporate Supply Chain Director, Transmed, makes the case for the measured and well assessed choice of BlueRock TMS implementation for its transportation, logistical and supply chain requirements. Transmed is a major, long-established, multinational distribution company for international products.

GSC: What motivated the decision to implement this cutting-edge TMS? Raphael Hallenbarter (HB): The decision to implement a cutting-edge Transportation Management System (TMS) was primarily driven by the need to optimize transportation expenses, a crucial component of our operating costs as a Distribution and Third-Party Logistics (3PL) company.

In recent years, our focus has been on refining our logistics processes from end-to-end, with considerable progress in warehouse efficiency. However, the transformation of our transportation processes remains a key objective.

My attendance at LogiMat 2022 in Stuttgart, Germany, was a pivotal moment in this journey. The aim was to gauge advancements in TMS solutions, particularly in response to the challenges and opportunities presented by the Covid-19 pandemic.

It was evident that certain providers had understood and adapted to the changing landscape of transportation management.

Two areas of progress stood out: the enhanced algorithms powering routing and load calculations, and the evolved approach to planning and dispatch execution in contemporary TMS. These advancements highlighted the necessity of updating our TMS to complement and enhance our Warehouse Management System (WMS), thereby creating a more cohesive and effective logistics operation. Among the diverse

Our strategy is anchored in inclusive leadership and transparent communication. The endorsement and active participation of our senior management are pivotal, serving not just as a hallmark of endorsement but as a beacon for organizational alignment.

Raphael Hallenbarter

Corporate Supply Chain Director, Transmed, is a seasoned Supply Chain leader with over 15 years of experience in the FMCG industry. He has a proven track record of implementing innovative strategies and technologies to drive efficiency, cost savings, and improve customer satisfaction.

Adept at leading diverse teams, Raphael is an asset for organizations seeking to optimize their Supply Chain operations and enhance customer satisfaction.

FEBRUARY 2024 9

BLUEROCK TMS: COVER STORY

options evaluated, BlueRock TMS distinguished itself with its robust routing engine and exemplary performance in transportation management and optimization. BlueRock TMS not only highlighted advanced technological capabilities in predictive simulations but also demonstrated a strong commitment to customer understanding and support.

Their solution promises to revolutionize our transportation model by improving cost-efficiency, service levels, and transparency. This will enable more informed decision-making and systemdriven efficiencies, freeing up resources to focus on our personnel and data analysis. Such improvements are crucial for enhancing the performance of our drivers and reinforcing their roles as ambassadors for Transmed at customer sites.

GSC: Can you share some insights into the process of selecting this TMS? How did you evaluate its suitability for your specific supply chain needs?

RH: To evaluate the best fit TMS for Transmed we follow a very stringent and thorough process to secure for us the best solution. We established an interdisciplinary

10 FEBRUARY 2024

project team lead by our transportation head leading a team including IT specialist, Finance, and head of planning.

This team created an evaluation matrix with around 55 must have and nice to have criteria. Supported by our procurement team we established a comprehensive RFP to establish fair and equal information share including a full week of transportation data.

Each of the providers were invited to share their findings based on the RFP shared and how they would improve our transportation in the future using their solution. Each invited provider was asked to present their findings and proposed solutions to the team. I must mention a funny anecdote, one TMS provider suggested we buy more trucks as it would not be possible to do what we do today based on their solutions.

On the other hand, it shows how well our transportation was already managed and who ever wanted to get in needed to show strong solutions and performances backed by a very knowledgeable team, and only BlueRock TMS managed to prove this from the first encounter.

We were impressed by the team’s competence and how strong BlueRock

TMS is, especially in the execution. We are still in the learning process, but the opportunities are already visible.

The solution offered by BlueRock TMS was notably superior in generating insightful analyses from our transportation data. These insights were not just theoretical; they were practical, actionable, and tailored to our specific operational context. This level of customization and relevance was a standout feature, demonstrating BlueRock’s commitment to delivering solutions that were not only robust but also perfectly aligned with our goals.

Our Supply Chain strategy in the current environment is to manage the controllable.

One of these is OPEX, we manage our costs and take decisions to optimize the outcome significantly. Five years ago, we in Transmed articulated a clear strategy that we must manage our OPEX smartly and increase operation efficiency utilization best fit technology where applicable.

In the warehouse we have successfully executed this and to the best capabilities in transportation as well. We understood that with the current technology we would not be able to improve further in transportation and that’s when we made

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BLUEROCK TMS: COVER STORY

the decision to invest, based on our internal readiness and external work done in TMS technology.

The evaluation elements were as follows: usability of the solutions, and front-end user acceptance (does the team like the user experience). The impact of each solution was examined, as well as how the solution utilized data and suggested optimizations on the routing and service to our customers.

Other considerations include the ease of maintenance of the system, changing or amending setups or data, financial impact (number crunching) and how the proposed solutions will improve our transportation costs and enhance our service levels.

GSC: What is your strategy for the implementation of the new TMS? How are you planning to integrate it with existing systems?

RH: Our strategy for implementing BlueRock’s TMS is meticulously structured, focusing first on a phased rollout that begins with our UAE fast-moving consumer goods (FMCG) business unit.

This unit, handling distribution for a range of major food and non-food brands, serves a diverse clientele, from modern retail outlets to traditional mom-and-pop stores.

By starting here, we aim to establish a solid foundation, fine-tuning the system in a dynamic and complex environment before expanding to other areas.

Once we achieve a robust operation with BlueRock in the UAE unit, the plan is to gradually extend the implementation

12 FEBRUARY 2024

to other business units and markets. This rollout will be tailored to the unique needs and opportunities of each unit, ensuring that the transition is both seamless and strategically beneficial.

A crucial aspect of our implementation plan is the full integration of BlueRock with our existing Warehouse Management System (WMS) and Enterprise Resource Planning (ERP) solution. The fact that BlueRock operates as a fully serviced, cloudbased Software as a Service (SAAS) solution significantly alleviates the burden on our IT department. Their primary focus will be on managing the Application Programming Interfaces (APIs) for integration, streamlining the process.

This integration is not just about system compatibility; it’s about creating a cohesive IT ecosystem. BlueRock TMS will become an integral part of our IT landscape, facilitating seamless information and data exchange.

This will not only improve internal operations but also enhance our customer experience.

We are already looking ahead to further advancements, such as integrating Artificial Intelligence (AI) technology for customer services. This will provide a more comprehensive understanding of our supply chain, benefiting not only our customers but also empowering us to make faster, more informed, and effective decisions.

The goal is a holistic, data-driven, customer-centric approach that leverages the latest in technology to drive efficiency and innovation across our operations. With

the capabilities of BlueRock we have made a major leap forward to the dream of every senior Supply Chain professional: fully end to end digitalized Supply Chain!

GSC: How do you plan to manage and mitigate potential risks and disruptions during the implementation phase?

RH: Managing and mitigating potential risks and disruptions during the implementation phase of a new Transportation Management System (TMS) as BlueRock does requires a strategic approach that prioritizes both operational continuity and customer satisfaction. Let me share some insights on how to answer this question, focusing on these key areas: COMPREHENSIVE RISK ASSESSMENT: Before the implementation begins, we conducted a thorough risk assessment to identify potential challenges that could arise. This includes technical risks, such as system compatibility issues, and operational risks, such as disruptions to supply chain processes. Understanding these risks allows for the development of targeted mitigation strategies.

PHASED ROLLOUT STRATEGY: BlueRock is Implement in phases, starting with one market and manageable segment of our operations, such as a single business unit or geographical area in our case UAE Consumer Goods as mentioned earlier.

This allows for the identification and resolution of issues on a smaller scale before a full-scale rollout, minimizing

BLUEROCK TMS: COVER STORY

potential disruptions to both operations and customers.

CUSTOMER COMMUNICATION: We keep customers informed throughout the implementation process. Transparent communication about what changes they can expect, how it might temporarily impact service, and what long-term benefits they will gain helps in managing customer expectations and maintaining trust. Furthermore, we value the customers’ feedback and wherever possible this will be implemented as part of the BlueRock solution.

TRAINING AND SUPPORT: Ensure that staff are adequately trained on the new system together with the BlueRock team.

This includes not just technical training but also guidance on how to handle any transitional challenges. A well-prepared team can maintain operational efficiency and provide better support to customers during the transition.

ROBUST TESTING AND VALIDATION: Before going live, rigorously test the TMS to ensure it integrates seamlessly with existing systems like WMS and ERP. This should

include testing under various scenarios to ensure reliability and performance under different operational conditions.

CONTINGENCY PLANNING: Develop contingency plans for critical scenarios.

This might include fallback procedures in case of system failure, additional support for customer service teams, and alternative logistics plans to ensure continuous supply chain operations.

FEEDBACK LOOPS AND CONTINUED MONITORING: Establish mechanisms for ongoing feedback from both internal teams and customers. Monitoring the system’s performance and the response to it in real-time allows for quick adjustments and improvements.

COLLABORATION WITH BLUEROCK: Working closely with BlueRock throughout the implementation process. Their expertise and support can be invaluable in troubleshooting, customizing the system to fit specific needs, and providing insights into best practices.

By focusing on these areas, we at Transmed can effectively manage risks and minimize disruptions during the

TMS implementation, ensuring a smooth transition that ultimately benefits both operational efficiency and customer satisfaction.

GSC: What kind of training and support is being provided to your team to adapt to the new TMS? RH: As we embarked on this transformative journey with BlueRock TMS, the level of support we’ve received has been nothing short of exemplary. From the outset, BlueRock aligned a dedicated team to work alongside us, ensuring a seamless integration of their TMS into our existing systems. This collaborative effort is a testament to BlueRock’s commitment to our success.

Customized training programmes, meticulously tailored to our unique operational needs, have been a cornerstone of this process. BlueRock TMS’ expertise in delivering these specialized sessions has facilitated our team’s understanding and adoption of the new system. It’s not just about imparting knowledge; it’s about ensuring that this knowledge is relevant and immediately actionable in our day-to-day operations.

FEBRUARY 2024 13

Smart tech for smart supply chains

BLUEROCK TMS: COVER STORY

Smart tech for Smart supply chains Smart Modular Architecture • Completely integrated platform • Designed to support Pick & Choose functionality • Multi-language capabilities and international formats Integrated Analytics • Extensive modeling and simulation capabilities • In-house developed algorithms • Strong links to extensive academic research Data Management • Cloud Native solution hosted in AWS or Private Cloud • Single-Tenant Containerized approach • Data privacy is enforced on multiple layers of the architecture Integration • Templated integration available for leading WMS/FMS/ERP systems • Existing pool of integrated carriers and telematics providers • Proprietary Low-Code integration tool for quick on-boarding DevOps Approach • 99,5% guaranteed availability • Automation of regular tasks • Shortened development life cycle with continuous delivery of high software quality

What is particularly impressive is the direct access we’ve been granted to BlueRock’s technical experts. This has proven invaluable in swiftly addressing and resolving any challenges, minimizing potential disruptions. The regular progress meetings and check-ins have kept us on track, ensuring that every step we take is in alignment with our strategic objectives.

A crucial aspect of BlueRock’s support has been in custom integration. They’ve shown remarkable agility and technical acumen in integrating their TMS with our existing systems, a task that is often easier said than done. This smooth integration is pivotal in maintaining our operational efficiency during the transition.

Feedback and continuous improvement are at the heart of our relationship with BlueRock TMS. They’ve been receptive to our feedback, using it to refine and evolve the TMS to better suit our needs. This ongoing dialogue has been fundamental in ensuring the system doesn’t just meet our current requirements but is also adaptable to future challenges and opportunities.

Lastly, the nature of our partnership with BlueRock goes beyond a typical vendorclient relationship. They are strategic partners, vested in our operational success

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and proactive in offering innovative solutions to enhance our logistics and supply chain management.

In summary, the support from BlueRock TMS has been instrumental in not just implementing a new system, but in transforming the way we manage our transportation and logistics, setting a new standard in operational efficiency and excellence.

GSC: How are you addressing the change management aspects associated with the introduction of a new system?

RH: In navigating the transition to BlueRock TMS, we’re acutely aware of the human element in this technological evolution.

Our strategy is anchored in inclusive leadership and transparent communication.

The endorsement and active participation of our senior management is pivotal, serving not just as a hallmark of endorsement but as a beacon for organizational alignment.

Transparency is the cornerstone of our communication strategy. We’re committed to keeping the dialogue open and ongoing, ensuring that every team member is not just informed but engaged. This approach is about demystifying the process and aligning expectations, making sure that the transition is perceived not as a directive but

as a collective journey.

Involvement across levels is another critical facet. By incorporating insights from various departments early on, we are not just aggregating diverse perspectives but fostering a sense of ownership across the board. This cross-functional engagement is crucial for a transition that is as much cultural as it is technological.

The phased rollout of the system facilitates a measured approach, enabling effective management of the change and attention to details that a more abrupt implementation might miss. This staged approach also allows us to demonstrate to other business units and markets the quick wins and improvements achieved in collaboration with BlueRock TMS. As a result, this will generate a pull strategy, as each market will be eager to be next in implementing the system to enhance transportation efficiency and elevate the service levels offered to customers.

Our approach to this transition is methodical yet empathetic, combining strategic planning with a keen awareness of the human aspects of change management. It is a balance of innovation and inclusivity, ensuring that as we embrace new technologies, we remain grounded in our most prized asset: our people.

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FIATA-RAME 2024: ADVERTORIAL

NAFL set to host two-day FIATA-RAME 2024 in Dubai

HH Sheikh Ahmed Bin Saeed Al Maktoum is the Royal Patron of this Mega Event

Over 1000 international top experts, Government officials, CEO’s, industry professionals, practitioners and operators in the Freight Logistics and trade export industry are expected to attend this two-day milestone conference hosted by UAE National Association of Freight and Logistics (NAFL) in partnership with the Geneva-Switzerland headquartered Federation of Freight Forwarders Associations (FIATA) under the theme ‘Connectivity, Resilience and Sustainability’ in Global Supply Chains & Trade’

16 FEBRUARY 2024

FIATA-RAME 2024: ADVERTORIAL

T

he landmark 2024 edition FIATARAME (Region Africa Middle East) super event will be staged and at the opulent Atlantis Hotel—The Palm on 5 and 6 March 2024 under the Royal Patronage of HH Sheikh Ahmed Bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority (DCAA), the Chairman of Dubai Airports and the Chairman and Chief Executive of Emirates Airlines and Group.

2024 FIATA-RAME Key logistics and supply chain companies, the top digital freight platforms, other valueadded services and service providers will all be there to showcase their latest services for this sector, NAFL confirmed in a press communique.

By virtue of the UAE strategic location, the UAE is a linked country positioned as both a distribution and logistics hub for neighboring countries like Oman, Qatar, Saudi Arabia, Kuwait and Bahrain, the CIS, the Indian subcontinent and Africa.

The conference will therefore offer a platform for the international community to

appreciate the logistics-related investment opportunities within the UAE, the GCC and the neighboring regions.

The top digital freight platforms, value added services and service providers will all also be there to showcase their latest services for this sector, which in turn can also support the businesses to grow and be more efficient.

Discussions and deliberations As the official hosts of the 2024 FIATARAME Field Meeting and Conference, NAFL is bringing together leading subject matter experts to discuss the current and emerging trends in Global Supply Chains and Trade in relation to the much-cherished corporate values of connectivity, resilience, adaptability and sustainability.

Opportunities and growth areas will also be showcased at this event which will have immense networking opportunities with business owners, and decision makers.

NAFL has invited companies and industry stakeholders to this unique opportunity to not only network extensively but also

enhance capacities and competitively operate businesses in the region’s dynamic international trade landscape.

NAFL promises quality networking opportunities, the latest market information, connecting with top government and private sector officials and connecting with international agents and business owners.

FEBRUARY 2024 17

FIATA-RAME 2024: ADVERTORIAL

Contact references To register or to consider sponsorship, potential companies are asked to contact the organizers and visit www.rame2024. com. Those interested in delegate passes should contact info@rame2024.com, and those interested in sponsorship should reach out on marketing@rame2024.com.

Both evenings will be followed by cocktail receptions and additionally a grand gala dinner will be held on the second and final day.

NAFL promises plenty of learning opportunities from a dynamic pool of renowned speakers and industry experts; B2B networking opportunities; discover solutions for logistics needs and requirements and challenges.

There will be scope for exploring emerging trends and recommended quality standards in Global Supply Chains whilst

18 FEBRUARY 2024

To further information please contact NAFL (National Association of Freight and Logistics) Website: www.rame2024.com Tel: 971-4-343 1112; Mob: +97156-1465001 For registration: info@rame2024.com For Sponsorship: marketing@rame2024.com For Exhibition Booth: booking@rame2024.com

bonding and interacting with experts and peers in the industry.

Multiple industry verticals Among those expected to attend are professionals from multiple industry verticals including shippers, airlines, shipping lines, exporters and importers; freight forwarders / Non-Vessel Owning Common Carrier (NVOCC); clearing agents/ customs officials, Freezone officials, business

setup consultants, law firms; Logistics Service Providers; shipping lines and agents.

Also attending will be delegates form international oil companies, global corporates procurement and supply chain heads; Partner Governments & Ministries Departments & Agencies; construction companies and traders; cargo consolidators, global NGOs; carriers–LTL, Truckload, Intermodal, Rail, Air Freight; Private Sector Business Organizations; Financial Institutions and Insurance Companies.

FEBRUARY 2024 19

GWC

FLAG Logistics opens sophisticated logistics hub in the Sultanate of Oman

Company will be the first company to launch at Khazaen Economic City

GWC, the largest Logistics Services Provider (LSP) in Qatar, has announced further expansion by launching its FLAG subsidiary (100% owned company) logistics Hub at Khazaen Economic City, strategically located in Barka on the Muscat-Batinah Expressway in the most densely populated part of the Sultanate of Oman.

Shaikh Abdullah Bin Fahad Bin Jassim Bin Jaber Al Thani, Chairman, GWC Group

20 FEBRUARY 2024

Ranjeev Menon, CEO, GWC Group

GWC

T

he new advanced, sprawling GWC facility in Oman’s Khazaen Economic City was recently inaugurated by HE Eng. Khamis Bin Mohammed Al-Shamakhi, Undersecretary of the Omani Ministry of Transport, Communications, and Information Technology for Transport. Other attendees included HE Sheikh Mubarak Bin Fahad Bin Jassim Al Thani, the Qatari Ambassador to the Sultanate of Oman, GWC officials, key clients, and high-level dignitaries from the region.

FLAG will be the first company to launch at Khazaen Economic City, which is strategically located to transport links, borders, and within only two hours’ drive of 80% of Oman’s population.

Key milestone “The launch of FLAG Logistics at in the Sultanate of Oman marks a key milestone for GWC as the Group continue to grow its operations across the GCC,” stated Shaikh Abdullah Bin Fahad Bin Jassim Bin Jaber Al Thani, Chairman, GWC Group.

FLAG Oman will become a vital hub, connecting powerhouse locations across the region, including Muscat, Doha, Bahrain, Jeddah, Riyadh, and Dubai. It will provide a platform, uniting Oman with the GCC, and the GCC with the rest of the world.

“FLAG will leverage GWC’s 20 years of knowledge and expertise as creates new benchmark in the logistics industry – enabling the Sultanate of Oman to achieve its strategic goals,” remarked Ranjeev Menon, GWC Group CEO, GWC.

Modern infrastructure FLAG will operate from a modern 50,000sq infrastructure in Khazaen Economic City, which is segmented into specialist areas, each tailored to address distinct logistical needs including dry, ambient, chilled and frozen warehousing, bulk storage, records management and marshalling areas. The warehouse and distribution centre measure 27,500sqm.

“We see FLAG as a bridge, connecting businesses to markets, producers to consumers, and Oman to the global economy.

FEBRUARY 2024 21

GWC

Through innovative logistics solutions, FLAG aims to facilitate seamless trade, contributing to the economic prosperity of Oman and aligning with the goals of Oman National Vision 2040,” added Menon.

Logistics solutions “The presence of FLAG in Khazaen Economic City will contribute to strengthening dry and cold supply chains, and will also provide

logistics solutions for international investors, companies in the private sector and government agencies. This project comes in line with Oman’s logistics strategy, which aims to position the Sultanate as a global logistics hub,” affirmed Eng. Salim Al Thuhli, CEO, Khazaen Economic City.

“The logistics sector will contribute about 14% of the GDP by 2040. FLAG Oman chose Khazaen Economic City for its strategic location, which connects it to a robust

GWC commemorates the 20th Anniversary of its founding Outlines ambitious plans to continue its growth journey

22 FEBRUARY 2024

logistics infrastructure and network such as Muscat International Airport, seaports, and land borders with neighbouring countries,” he continued.

FLAG will prioritize a skilled Omani talent, investing in training and mentorship to navigate the complexities of the logistics industry. The company is committed to building collaborative, long-term partnerships, creating a robust ecosystem that fosters growth and prosperity.

Q

atar’s premier logistics and supply chain solutions provider recently proudly marked its 20th anniversary, praising two decades of remarkable growth and success.

From its humble beginnings as a small warehousing company, GWC has evolved into a premier logistics firm, boasting regional and global presence, and more than 4,000 dedicated professionals.

A remarkable journey Since 2004, GWC has embarked on a journey that has seen it transform the logistics landscape, setting new standards for quality service, reliability, innovation, and collaboration.

Over two decades, the company has expanded its services, establishing itself as an integrated logistics and supply chain solutions provider in a range of fields, including energy, marine, Hazmat (hazardous materials), pharmaceutical, fine art, mega events, fast-moving consumer goods, and others. Recently, GWC played a pivotal role in the successful delivery of the FIFA World Cup Qatar 2022 as the Official Logistics Provider.

Accomplishments GWC boasts more than 4,000,000sqm of state-of-the-art logistics infrastructure in Qatar, including GWC Al Wukair Logistics Park, Logistics Village Qatar, GWC Bu Sulba Warehousing Park, and Bu Fesseela Warehousing Park. It has also developed industry specific hubs at Ras Laffan Industrial City and Mesaieed Industrial City.

In addition, the company inaugurated its regional logistics hub in Qatar’s first free zone in Ras Bufontas in 2020.

GWC has also expanded across the region through its subsidiary FLAG Logistics, which is operational in Saudi Arabia, Bahrain, Emirates, and Oman. GWC has also developed strategic partnerships with global firms, including United Parcel Services (UPS), representing the express courier global giant in the State of Qatar as

their Authorized Service Contractor.

GWC has also launched subsidiaries dedicated to key sectors, including GWC Marine, which handles international shipping liners; LEDD Technologies, which offers technology solutions to a wide variety of clients; and the latest addition, GWC Energy, which caters to the expansive requirements of the oil and gas industry, both onshore and offshore.

Unwavering focus “As we mark GWC’s 20th anniversary, we take pride in the remarkable journey that we have undertaken. This success is testament to the dedication and hard work of our exceptional team, our commitment to innovation, and our unwavering focus on delivering excellence for our clients,” affirmed Shaikh Abdullah Bin Fahad Bin Jassim Bin Jaber Al Thani, Chairman, GWC. “As we mark two decades of exceptional success, our deepest gratitude extends to the visionary leadership of Qatar for their unwavering support, our esteemed shareholders, and the dedicated workforce that forms the backbone of our achievements. Together, we mark the milestones of the past and look forward to even greater heights in the future,” Shaikh Abdullah continued.

Local impact and global reach With a presence in regional and international markets, GWC has become a vital link in the global supply chain, providing a diverse range of logistics

services. The company’s expansion strategy has bolstered its global standing and contributed significantly to the local economy, providing employment opportunities, and supporting the objectives of Qatar National Vision 2030, particularly in expanding the transport sector, complementing Qatar’s geographic position as an import/export hub, and enabling the growth of micro, small, and medium enterprises (MSMEs).

Since 2021, the company has organized the annual GWC Forum, which stands as a beacon in the logistics industry, fostering opportunities within the community while spotlighting key trends. The forum is a catalyst for collaboration between policymakers, academia, and the business community.

“What sets GWC apart is our ethos of always going the extra mile. We have proudly retained the culture of a start-up business – a culture fueled by innovation, adaptability, and a relentless pursuit of excellence. Our commitment to embracing innovative technologies and our human resources development are a testament to our vision for the future, where innovation and efficiency converge seamlessly,” asserted Ranjeev Menon, Group CEO, GWC. “While we pioneer technologies and push the boundaries of innovation, our unwavering focus on the human element ensures that our success is not just measured in numbers – but in the relationships we build and the impact we make on people’s lives and the societies we operate in,” he added.

A future of innovation and excellence As GWC commemorates its 20th anniversary, the company looks ahead to a future filled with new opportunities and continued growth. The company remains dedicated to fostering development, supporting local and international businesses, and contributing to the realization of Qatar’s ambitious vision for the future.

“As we continue our journey with robust long-term strategies, we proudly reaffirm our steadfast dedication to our valued clients.

Their trust and confidence in GWC have been the cornerstones of our success over the past two decades,” concluded Menon.

FEBRUARY 2024 23

ADDVERB: ROBOTICS AND AUTOMATION

Building Supply Chain Resilience and Versatility through Robotics and Automation

In today’s highly business environment, supply chain resilience is not just a competitive advantage In an era where global supply chains face unprecedented challenges, the imperative to build resilience has become paramount. The intersection of supply chain management and cutting-edge technologies has paved the way for innovative solutions that not only enhance efficiency but also fortify the supply chain against disruptions, advocates Addverb in this special contribution.

24 FEBRUARY 2024

The Evolution of Supply Chain Global supply chains face numerous challenges, ranging from geopolitical uncertainties to natural disasters and global health crises. The traditional, manual-driven supply chain models are proving insufficient to cope with the complexities of today’s business environment.

Companies are now recognising the urgency to adopt advanced technologies that enhance efficiency, accuracy, and adaptability in their operations. Resilience is now a key metric, demanding strategies that ensure continuity, flexibility, and responsiveness.

Addverb Technologies, a global leader in warehouse automation and mobile robotics, stands at the forefront of this revolution, empowering businesses to navigate the complexities of the modern supply chain landscape.

Warehouse automation is emerging as a transformative force in the quest for resilient supply chains. The integration of robotics and automation in the supply chain is proving to be a game-changer.

Leveraging technologies By leveraging cutting-edge technologies such as robotics, artificial intelligence, and the Internet of Things (IoT), companies can streamline their operations, reduce human errors, improve overall efficiency, and introduce agility and scalability, key elements in building resilience.

As a global powerhouse in warehouse

automation, Addverb is leading the charge in developing innovative solutions that align with the evolving needs of supply chain management.

“In today’s fast-paced and unpredictable business environment, supply chain resilience is not just a competitive advantage; it is a strategic necessity.

Addverb’s innovative robotics and automation solutions empower businesses to navigate disruptions seamlessly, ensuring uninterrupted operations and customer satisfaction,” affirmed Pieter Feenstra, CEO, Addverb EMEA.

Empowering Supply Chain Resilience In the ever-evolving landscape of global commerce, the resilience of a business’s supply chain is paramount. The ability to adapt swiftly to disruptions, mitigate risks, and ensure the seamless flow of goods is crucial for sustained success.

In this context, technology has emerged as a key enabler, and with its innovative solutions and cutting-edge technologies, Addverb plays a pivotal role in helping businesses fortify their supply chains and navigate the complexities of the modern value chain.

At its core, Addverb provides smart endto-end robots for warehouses and industrial automation. The company leverages state-of-the-art to streamline and enhance various aspects of supply chain operations.

FEBRUARY 2024 25

ADDVERB: ROBOTICS AND AUTOMATION

Addverb’s solutions, combining both fixed and flexible automation, are designed to not only optimise efficiency and accuracy but also to imbue businesses with the resilience needed to weather disruptions effectively.

One of the primary ways Addverb contributes to its customers’ supply chain resilience is through the implementation of advanced automation. By integrating robotics into warehouses and distribution centres, businesses can significantly reduce their reliance on manual labour, ensuring consistent and error-free operations.

This not only increases productivity but also minimises the impact of workforce fluctuations, such as those caused by unforeseen events like pandemics or natural disasters.

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Automation solutions Moreover, Addverb’s smart automation solutions enable real-time monitoring and data-driven decision-making. This capability is instrumental in identifying potential bottlenecks or vulnerabilities within the supply chain. By harnessing data analytics, businesses can proactively address issues, optimise processes, and enhance overall supply chain agility.

The integration of IoT devices enables end-to-end visibility across the entire supply chain. Real-time tracking of goods, monitoring of environmental conditions, and predictive maintenance of equipment contribute to a comprehensive understanding of the supply chain ecosystem. This visibility, powered by

Addverb’s systems, empowers businesses to make informed decisions, identify potential disruptions early on, and implement timely corrective measures.

Addverb’s commitment to sustainability also aligns with the growing emphasis on responsible business practices. By incorporating eco-friendly automation solutions, such as energy-efficient robotics and green technologies, Addverb helps businesses minimise their environmental footprint while maintaining operational resilience. This dual focus not only aligns with global sustainability goals but also positions businesses as socially responsible entities in the eyes of consumers.

In the face of increasing global uncertainties, the ability to quickly adapt

and respond to changing conditions is a competitive advantage. Addverb’s solutions contribute to this adaptability by efficient, reliable, and accurate automation systems.

Businesses can tailor these solutions to meet their specific needs, allowing for seamless integration with existing operations and easy scalability as demands evolve.

Trends shaping the future of Robotic Integration in Supply Chains As industries navigate the complexities of global markets, several key developments are shaping the future of robotic integration within supply chains.

Cobots:

Hyperautomation:

Collaborative robots, or cobots, are gaining immense popularity as companies prioritise human-robot collaboration. Unlike traditional robots, cobots are designed to work alongside humans, improving productivity and safety.

Hyperautomation represents an inclusive approach to automation by integrating advanced technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and process mining. The ultimate objective of hyper-automation is to completely automate intricate business operations to increase productivity and decrease the need for human involvement.

In embracing these trends, organisations are positioning themselves at the vanguard of supply chain innovation.

The journey towards building a resilient supply chain is an ongoing process, and Addverb’s solutions serve as a beacon for businesses seeking to thrive in an era of unprecedented challenges.

By embracing automation and robotics, companies can not only enhance efficiency and reduce costs but also fortify their supply chains against the uncertainties of tomorrow. As the paradigm shifts towards resilience, Addverb stands ready to lead the way, shaping the future of global supply chain management.

Informed Decision Making: Cobots are gaining immense popularity as companies prioritise humanrobot collaboration.

Unlike traditional robots, cobots are designed to work alongside humans, improving productivity and safety.

Robots generate vast amounts of real-time data, providing unprecedented insights into operational efficiency, inventory management, and overall performance.

Harnessing this data enables organisations to make informed decisions, optimise processes, and pre-emptively address potential bottlenecks.

Sustainability: Harnessing smart sensors and IoT-driven controls, warehouses prioritise eco-friendly practices, minimising their environmental impact. This strategic integration optimises energy usage, marking substantial progress in waste and emission reduction for a greener future.

FEBRUARY 2024 27

GROHE-SAUDI ARABIA

GROHE continues its expansion spree in Saudi Arabia

Opens a new premium Jeddah showroom in partnership with the SARA Group The GROHE brand, part of LIXIL, is expanding its footprint in Jeddah, with a new premium showroom in Jeddah in partnership with SARA Group, Middle East’s distributor and retailer of premium sanitary products.

28 FEBRUARY 2024

T

he recent inauguration of an exquisite new showroom in the Saudi Arabian Red Sea Port city of Jeddah, offered a window to a world of exquisite design, innovation, sustainability, and products. Consumers will have the opportunity to discover GROHE’s range of bestselling bathroom and kitchen solutions that have been specifically crafted to meet sustainability and contemporary design standards.

The new showroom is expected to meet the growing demand for high-quality sanitaryware fittings in the Kingdom as luxury real estate and hospitality projects take off, according to a press communique.

We are delighted to announce yet another milestone in the Kingdom of Saudi Arabia.

Our partnership with SARA Group will enable us to showcase the beauty, elegance and cuttingedge innovation that defines GROHE’s products.

Milestone

Unparalleled product range

“We are delighted to announce yet another milestone in the Kingdom of Saudi Arabia. Our partnership with SARA Group will enable us to showcase the beauty, elegance and cutting-edge innovation that defines GROHE’s products. Equally, GROHE’s commitment to sustainability is aligned with the KSA Vision 2030, contributing to the circular economy in the Kingdom and bolstering the thriving hospitality and real estate industry,” affirmed Fawzi Dernaika, Leader, KSA, LIXIL EMENA. “With this new showroom, we are focused on delivering the most innovative solutions for our customers in Jeddah and beyond,” he added

“We are delighted to work with the GROHE brand to bring their unparalleled product range to customers looking for innovation, style, and functionality. Our team is looking forward to delivering personalised services to ensure that customers find exactly what they are looking for,” observed Maher Tahan, Vice President, SARA Group.

GROHE’s range of products is designed to suit modern lifestyles and sustainability demands – such as touchless faucets that can reduce water consumption by up to 70% and contribute significantly towards green accreditation. In the last ten years alone, GROHE brand has received over 300 design and innovation awards as well as several top rankings as one of Germany’s most sustainable large brands.

FEBRUARY 2024 29

GROHE-SAUDI ARABIA

GSC: What is distinctive about GROHE— what sets you apart?

FD: Our corporate philosophy is based on four principles—Quality, Technology, Design and Sustainability. All our operations revolve around these principles. We are also known to be a dependable and reliable brand with a good reputation in Saudi Arabia as also regionally and internationally.

Global Supply Chain was present on this occasion and spoke exclusively to Fawzi Dernaika, Lead, KSA-MENA, LIXILGROHE, EMENA, on the sidelines of this inauguration event.

Global Supply Chain (GSC): Walk us through the history and commencement of GROHE operations in the MENA region with specific references to Saudi Arabia?

Fawzi Dernaika (FD): Brand GROHE has been present in the Kingdom of Saudi Arabia and the MENA region for over 40 years now. With our partnership and distribution relationship with the Sara Group, we are now even stronger than before and closer to our customers with our wider and more committed presence. For

30 FEBRUARY 2024

GROHE it has been a continual growth story in Saudi Arabia, and we are proud of our track record.

GSC: How would you assess the success of Brand GROHE in this region and Saudi Arabia?

FD: Sustainability is our corporate motto, and we are highly committed to this. We take pride in our water saving technologies and this makes GROHE a standout in the industry. Also, demand is good, and this implies that we are performing well both in Saudi Arabia and in the region.

Also, I am happy to announce our new product species in Everstream at the cutting-edge of water and water-saving technologies.

GSC: Do you envisage production and manufacturing prospects in the region?

FD: Not presently, but we are examining the possibilities and decisions are taken at the very highest levels of corporate management. A lot of factors need to be examined very closely before we take the big leap.

GSC: Comment on your regional expansion plans?

FD: Yes, we plan to grow in the Kingdom and regionally and the inauguration of our newest showroom is a case in point. We have ambitious plans for Saudi Arabia.

GSC: What is the vision (short term & long term) for GROHE going forward?

FD: More than expanding, the shortterm vision is to continue making quality products that customers find reliable, durable and effective.

The long-term goal is to continue to earn the trust of our customers—both individual and institutional.

Revolutionizing B2B Road Freight Solutions Across Middle East.

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Pioneering Market Leadership in the GCC Road network

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THINKING AHEAD - MOVING FORWARD

OPTED: DEI

Shattering ceilings: The rise of ‘gender diversity’ in the GCC’s Logistics Sector Gender diversity has proved to be profitable for companies

The logistics sector, traditionally a bastion of male dominance, is witnessing a paradigm shift. The conspicuous absence of women in key roles is now being rectified across all industries, with the Gulf Cooperation Council (GCC) region emerging as a beacon of commitment to DEI (Diversity, Equity, Diversity), affirms Haifa Ahmad, Director of Customer Service and Retail Experience, AJEX Logistics Services.

C

urrently, companies are fervently working to strike a gender balance, from entry-level roles to executive suites. This drive is not solely rooted in ethical considerations but is also a strategic move.

As the region’s governments aspire to bolster economic growth and innovation, they recognize the need to position their industries prominently on the global stage.

The manifold benefits of gender diversity, from sparking innovation to refining decision-making and customer satisfaction, are vital to these objectives.

Gender diversity has proved to be profitable for companies, with companies with higher rates of women in the workforce proving to be 21% more likely to experience above-average profitability, according to research from McKinsey.

Moreover, greater participation of women in the workforce is critical as the GCC region grapples with challenges like youth unemployment. With nearly half of the MENA region’s population under 25, the imperative to create dignified employment opportunities for this burgeoning youth, especially women, has never been more pressing.

In doing so, GCC nations have much to

32 FEBRUARY 2024

gain. Research demonstrates that if women participate in the economy identically to men, it will add up to an additional 11% in GDP for the Middle East and North Africa by 2025.

Saudi Arabian Vision 2030 In recognition of these benefits, Saudi Arabia’s Vision 2030 initiative aims at bolstering female employment and is already showcasing its potential economic impact. A recent report by S&P Global underscores this progress, revealing that the female workforce in Saudi Arabia surged to 36 percent in 2022, up from 19 percent in 2016, surpassing the Vision 2030’s target of 30 percent. If this momentum persists, the Saudi economy could potentially enlarge

by US$ 39bn, marking a 3.5 percent growth, over the next decade.

Yet, challenges remain. A survey spanning leading GCC companies unveiled that 70% perceive gender bias and entrenched stereotypes as formidable barriers to women’s progression. The dearth of mentorship, training, and work-life balance support further impedes women’s rise to leadership echelons. While national agendas, like the United Nation’s Women’s

Empowerment Principles, have catalyzed gender equity, the responsibility also lies with individual enterprises. So, how can they champion the integration and ascension of women?

Strategies to Propel Women in the Industry: Provide Education and Training Opportunities: AJEX has taken proactive steps in this direction by launching a career development program tailored for Saudi nationals. This program allows freshers to gain practical experience in customer service, with opportunities for promotions within a year. Currently, over 33 women are progressing through this four-year development journey, transitioning from officer roles to managerial positions.

Introduce a Career Path for Young Graduates: AJEX’s collaboration with the Saudi Logistics Academy in the ‘Join the Future’ program exemplifies this.

This initiative prepares graduates for the logistics sector, and our commitment to this cause is evident in our pledge to hire 150 participants, 39 of whom have already joined our ranks.

HAIFA AHMAD is the Director of Customer Service and Retail Services, AJEX. With more than 12 years’ experience in the Transportation and Logistics Industry, she champions Diversity and Gender Equity programs at AJEX and leads the Young Graduate Career Path programme for the company.

Offer Mentorship Programs and Networking Opportunities: Mentorship, especially from female leaders, can be a game-changer for women starting their careers. A total of 34% of women surveyed in the GCC found this to be the biggest barrier to workplace advancement. Such role models can counter feelings of marginalization and provide much-needed recognition and support in the workplace.

Advocate for Work-Life Balance: Recognizing the cultural significance of family in the GCC, flexible work arrangements can be pivotal. This encompasses part-time roles, remote work, and adaptable hours. Such initiatives, coupled with leadership-backed childcare support, can be instrumental.

Establish Clear Goals: Setting tangible targets and employing tools for metric reporting is crucial. From recruitment to leadership representation, having robust measurement tools ensures consistent progress tracking.

Undoubtedly, the efficacy of gender diversity initiatives hinges on several key drivers. The significance of these endeavors is gauged not just by immediate changes but by their transformative impact on the target groups and the organization.

Regular tracked metrics Quantifiability ensures that welldefined, regularly tracked metrics guide impact assessment and accountability.

The scalability of the initiative, which encompasses its future impact potential and adaptability, is vital, ensuring its benefits can be amplified effectively within and beyond organizational boundaries.

Lastly, sustainability underscores the initiative’s ability to embed long-term impact, considering its duration, structure, and governance, thereby weaving a persistent thread of inclusivity and diversity through the organizational tapestry.

Gender diversity In conclusion, the journey towards gender diversity in the logistics industry is ongoing, but with concerted efforts from both governments and organizations, the future looks promising. Companies across the region are increasingly showcasing that with commitment, actionable steps, and a genuine belief in the value of diversity, the industry can not only break barriers but also set new standards.

As we move forward, it’s essential to remember that fostering gender diversity is not just about numbers; it’s about creating a richer, more inclusive, and innovative industry for everyone. The strategies and drivers outlined herein not only pave the way for enhanced gender diversity but also serve as a beacon for other industries to follow, ensuring that the future economic landscape of the GCC region is not only prosperous but also equitably inclusive.

Founded in 2021, AJEX Logistics Services is the Kingdom of Saudi Arabia’s logistics & transportation expert. Specialized in Middle East E-commerce distribution and industrial solutions, AJEX is established in the UAE, Bahrain, Saudi Arabia, and China.

FEBRUARY 2024 33

ASYAD PORTS OMAN

Oman’s Asyad Ports unveils sophisticated Container Terminal at Duqm Provides vital link in Global Supply Chain connectivity Operations have commenced at the all-new Asyad Container Terminal in Duqm, the latest in a string of expansion activities from Asyad Ports to meet the needs of the global maritime industry.

P

art of Asyad Group, Asyad Ports launched the new container terminal in collaboration with Port of Duqm, located in the Sultanate of Oman’s central Al-Wusta Governorate, and the Special Economic Zone at Duqm, to offer more integrated logistics solutions and proactively respond to new trends in global trade and handling.

This is part of a broader goal for Asyad Ports to increase the competitiveness of its services and the throughput of its ports. Located at Duqm port on Oman’s South-East coast, the container terminal is strategically positioned to serve as a gateway for international shipping routes, offering market players an ideal terminal for imports, exports and transshipment overlooking vital global trade lanes directly connected to Africa, the Middle East, and the Indian subcontinent.

“The new container terminal at Duqm Port advances vital supply chain solutions for Oman and the global shipping sector,” stated Dr. Ahmed Al Abri, CEO, Asyad Ports.

“This project is a reflection of our expertise, technical capabilities and strong confidence granted to us from our global customers to operate commercial ports and terminals, facilitating crucial growth strategies for the world,” he continued.

Fifth-generation technologies Technically advanced, Asyad Container Terminal is equipped with four remotely operated 65-ton twin lift STS cranes and twelve 50-ton RTG cranes. In addition to their 71-meter outreach and 18-meter backreach, the cranes are fitted with a host of fifth-generation technologies, including

34 FEBRUARY 2024

optic fiber data transfer systems for remote operation and smart driving systems.

The terminal also boasts a cutting-edge yard control system and an automatic landing system designed to improve overall handling and productivity. With a quay length of over 1,000 meters, and a yard storage capacity of 26,000 TEU and over 600 reefer containers, the terminal also consists of three berths capable of berthing and handling three ships at a time.

The container terminal will boost fast shipping routes to major global markets by leveraging the integrated logistics solutions, supported by an interconnected network of Oman’s world-class seaports. Its facilities and deep-water berths can accommodate the latest generation of mega-container vessels, facilitating smoother and more costeffective cargo movements.

With value-added services including import discharging, export loading, transshipment handling, and container stuffing/unstuffing enhancing connectivity and reducing transit times for cargo destined for various parts of

the world, the terminal is expected to attract a surge in international trade.

Asyad Group Under the Asyad Group umbrella, the terminal benefits from the full power of an integrated logistics ecosystem that includes Asyad Shipping, with its diverse and robust fleet, and Asyad Logistics, ensure seamless connectivity to all Omani governorates and key consumer hubs. This heralds profound implications for global trade corridors.

Asyad Group is Oman’s global integrated logistics service provider. The Group comprises three deep ports, two free zones and an economic zone supported by Oman’s five airports, and a world-class road network. In addition, Asyad operates full maritime services with one of the largest drydock in the Middle East and a diversified fleet of more than 80 vessels, supported by a sea transport network that connects Oman to key ports across the region and the globe, the press statement concluded.

HONEYWELL VOICE AUTOMATION

Voice automation technology is all about accuracy A voice guided work solution enables employees to work at peak performance

Honeywell Voice solutions, available in more than 40 different languages and used in 60 countries by over one million workers, enhance safety by enabling workers to prioritize safety protocols and related tasks. A voice guided work solution enables employees to work at peak performance with the elimination of distractions and unnecessary steps.

Taylor Smith

VP GM, Connected Supply Chain Honeywell Connected Enterprise

Taylor Smith has had multiple leadership roles in his 18+ year career with Honeywell.

He currently leads Honeywell’s Connected Supply Chain software innovations and initiatives. Taylor has an MBA from Wake Forest and a Master of Engineering Management from Dartmouth.

36 FEBRUARY 2024

H

oneywell Voice automation is well established in standard warehouse picking, but in recent years with the rise of ecommerce - our voice technology can be applied to other areas and workflows within and outside the distribution centre.

For example, additional workflows where voice technology is applicable include multiple picking, pick and pack, putaway, cycle counting replenishment and restocking and loading. Voice automation technology is all about accuracy and that accuracy does not have to be limited just to picking items.

With the ergonomic benefits of Honeywell Voice and the increased focus on the employee, voice technology can be applied to inspection and check list operations such as forklift inspections, conveyor inspection, fleet inspection and more. It can also be used for retail environments.

Additionally, Honeywell voice automation technology can help oil and gas companies streamline repair and inspection processes, eliminating paperbased checklists and helping to speed up workflows, while documenting every step to ensure strict compliance with regulations or standard operating procedures.

Global Supply Chain engaged with Taylor Smith, Vice President & General Manager, Voice Automation Honeywell Productivity Solutions and Services, in an exclusive interview. The following are the transcripts of that interview.

Global Supply Chain (GSC): Enumerate your diversified portfolio based on softwareenabled technologies?

Where do these technology solutions find applications?

Taylor Smith (TS): Through innovative deployment of software-enabled, autonomous technologies, Honeywell is helping make the region’s leading companies and their operations safer, smarter and more productive.

Our solutions are enabling digitalization of the warehouse, which is integral to achieving significant improvements in efficiency, speed, and accuracy. An example of this is our powerful SwiftDecoder™ barcode-decoding software, designed to make shopping easier and help ensure a seamless retail experience.

Used by companies worldwide to scan millions of barcodes each day, SwiftDecoder™ transforms camera-enabled devices into efficient barcode scanners, offering fast and accurate data capture.

For retailers, it seamlessly integrates the software’s augmented reality plug-ins into

both store associate and customer-facing applications.

This integration boosts productivity by enabling the scanning of shelf tags and visually overlaying graphics and information on the screen. This is beneficial for store associates managing inventory and ensuring price label accuracy, as well as for customers seeking promotional and nutritional details, helping to provide a frictionless checkout experience.

Another example is Honeywell Operational Intelligence - a software offering that goes beyond simply providing data. It takes it one step further by analyzing that data and converting it to actionable insights. In addition to providing data-driven insights, Honeywell Operational Intelligence enables automation that helps manage workflows and disruptions in real-time.

GSC: How important is the logistics and supply chain sectors for Honeywell?

TS: Logistics and supply chain are essential components of any country or region’s economic growth and development.

E-commerce in the Middle East is estimated to reach a market volume of US $50 billion by 2025, driven by the widespread use of cutting-edge technologies, and favorable government initiatives to promote digital economies.

FEBRUARY 2024 37

HONEYWELL VOICE AUTOMATION

The combination of an unrivaled portfolio, an established local presence with longstanding partnerships, the skills of our more than 100,000-strong global workforce, and more than seven decades of business in the Middle East, gives us a strong foundation for growth moving forward.

The region’s young and tech-savvy population, coupled with rising disposable incomes, presents a vast consumer base for e-commerce expansion. As a result of this demand all eyes are on supply chains.

Digital transformation is key to keeping ahead of rapidly increasing market demands driven by the rise of e-commerce, and to remaining resilient amidst unpredictable supply chains.

Honeywell’s unique portfolio of automation, software and labor productivity tools has been a driving force for logistics and warehousing operations around the world for 30+ years. Transportation, logistics and warehousing is a key market segment for us.

Our technologies and services enable and streamline DC operations ranging from receiving and storage to picking, packing and shipping. Our broad range of worker productivity tools help solve challenges from the warehouse through last mile delivery.

GSC: How significant is the Middle East region for Honeywell. How are you faring?

TS: The fact that UAE and Saudi Arabia are global logistics hubs presents significant growth opportunities, combined with their leading role in other sectors like energy, aviation and smart cities. Honeywell has a long history in the Middle East and North Africa, having operated in the region for

38 FEBRUARY 2024

more than 70 years.

We have approximately 20 sites across the MENA region, including three in the UAE and eight in Saudi Arabia. In 2023 we announced plans to open a new advanced manufacturing site at SPARK as part of our commitment to localization, which is the eighth office in the kingdom.

The combination of an unrivaled portfolio, an established local presence with long-standing partnerships, the skills of our more than 100,000-strong global workforce, and more than seven decades of business in the Middle East, gives us a strong foundation for growth moving forward.

We intimately understand this region and its economic objectives and will continue to support through localization of world-class technology and talent.

GSC: What is your vision for Honeywell in the region going forward?

TS: At Honeywell, we are leaders in the global push for safer, more environmentally friendly and more sustainable technology solutions. We recognize the crucial role we play in enabling the energy transition.

Aligned with the region’s focus and strong push on sustainability, we will continue to lead that evolution as our investment priorities remain focused on innovative solutions that improve environmental and social outcomes for customers.

We are also committed to advancing the path to digitalization in the warehouse environment. At a time when efficiency in intralogistics is imperative, it is important that warehouse operators seize the best automation solutions to enhance their operations. We are finding that businesses across the region are seeing significant benefits in modular conveying and sortation equipment. Adopting technologies such as modular sliding shoe sorters can greatly improve the efficiency of product handling, bolster throughput andf lexibility, and cater to evolving operational needs.

Artificial intelligence (AI) too is increasingly employed for problem-solving and decision-making in various sectors, using large datasets and rapid processing.

Our recent internal study found that nearly 60% of directors in retail, operations, and customer experience roles plan to implement AI, machine learning (ML), and computer vision technologies within the next year.

In the warehouse sector, the availability of handheld devices is growing, enhancing staff operations in terms of effectiveness, efficiency, and safety. Connecting these devices to 5G networks can lead to significant productivity improvements, offering faster data transfer speeds, enhanced device reliability, and the ability to connect more assets simultaneously.

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SUPPLY CHAINS IN E-COMMERCE

Plugging supply chain gaps will underpin the MENA’s e-commerce boom Risks are inevitable when it comes to the supply chain, whether delayed cargo, or trade wars among other uncertainties Improved cross-border trade, a surge in digital payments and a robust tech ecosystem are driving a burgeoning e-commerce market in the MENA region.

According to estimates, the regional e-commerce market size is expected to reach US$ 57bn in 2026, notes Olivier Laurent, Country Manager Abu Dhabi and MEA Regional Fashion & Luxury Sector Head, DHL Global Forwarding.

T

his mammoth e-commerce market represents a powerful opportunity for local businesses to rethink their overall sales and distribution strategies to keep up with the anticipated boom. But even as tech advancements accelerate e-commerce, supply chain challenges continue to hamper growth.

The strain of achieving perfect order fulfillment, including return options, flexible delivery offerings, and instant track-andtrace capabilities, is putting enormous pressure on retailers and supply chains.

Many third-party logistics providers have also struggled to keep pace with technological advancements, leading to reactive logistics rather than a strategic, proactive approach to supply chain management.

Inevitable Risks are inevitable when it comes to the supply chain, whether delayed cargo, trade wars, raw material shortages, changes in weather patterns, or economic uncertainty.

However, new technologies and delivery solutions can help predict and plug gaps, while improving productivity and the customer experience.

The latter is a growing pain point as

40 FEBRUARY 2024

people expect a seamless e-commerce and online purchase experience, including same-day delivery, customization, real-time tracking, flexible omnichannel ordering, and receipt and return capabilities. Companies are bogged down with developing a supply chain that not only meets these expectations but is able to scale rapidly to provide the same or a better level of service as their business grows.

The digital route for improved CX and operations A digital supply chain uses the latest technologies, such as big data analytics, automation, cloud computing, blockchain, robotics, Internet of Things (IoT), and more, to integrate all operations into one intelligent system. This means significantly better insights to develop highly efficient processes.

Businesses will be able to enjoy realtime visibility across the chain, allowing them to respond quickly, flexibly, and more accurately to changing demand or supply situations.

Unfortunately, many supply chain managers still struggle to see in the value in building a digital supply chain that integrates warehouse, transportation, demand planning, procurement, order

fulfilment, and other typically siloed tools, resulting in a more efficient data exchange.

Harnessing the cloud Cloud-based service applications and application programming interfaces (APIs) are the foundation of a robust digital supply chain. They fuel real-time data processing and cloud-based platforms needed to run it.

Cloud supply chains integrate every piece of a global logistics management system into one cloud-enabled dashboard, where each link in the chain is recorded, coordinated, and orchestrated.

For the logistics industry and supply chain managers to build a truly digital supply chain, they will need to rethink the entire network, from design to monitoring and execution. As MENA businesses ride the next wave of e-commerce, they will need to look at the supply chain more holistically and fully understand it across a product’s entire lifecycle.

By deploying cloud-based supply chain management solutions, regional brands will be able to improve and accelerate automated data exchange and monitor processes, which will in turn help predict risks, mitigate disruptions, and fuel e-commerce.

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OPED: AI-SUPPLY CHAIN INTERFACE

Seven ways AI will take us closer to

AI, AI and some more AI is the future of supply chain management

From improving productivity and predictability ten times, automating issue identification and resolution, fostering generative AI powered conversations to reducing costs and boosting CX (Customer Experience).

A

I will become the very core of autonomous supply chains and unified fulfillment experiences. Here are my seven amazing supply chain trends that will rapidly emerge in 2024 and beyond, affirms Soham Chokshi, CEO & Co-Founder, Shipsy, in this OpEd contribution to Global Supply Chain.

1

AI will drive 10 times logistics productivity

AI-powered agents and co-pilots will be more capable of identifying issues, recommending accurate solutions, and even escalating issues if needed, empowering businesses to achieve ten times productivity.

Logistics leaders will be able to set KPIs for such agents, and it will be possible to clearly outline things like where these agents will receive data from, what critical areas they will monitor, the actions they should take, and finally, how they create and deliver reports based on their analysis.

13.8% more customer inquiries per hour can be handled by support agents who use AI —Nielsen Norman Group.

SOHAM CHOKSHI, CEO and Co-founder of Shipsy, is a visionary leader driving the success of India’s foremost Global Trade and Logistics Management Platform.

A distinguished IIT (Indian Institutes of Technology) Madras alumnus, he blends financial acumen from his tenure at Deutsche Bank with a passion for efficiency, overseeing three funding rounds and propelling Shipsy to revolutionize logistics globally.

42 FEBRUARY 2024

2

Chat will be the future of enterprise software

Integrating AI into software and applications across finance, supply chain, and customer service sectors will enable businesses to interact with systems through chat interfaces. This integration will provide access to highly accurate responses, derived from real-time signals such as location data, inventory data, carbon emissions tracking data, ETAs, rider data, customer feedback, and so on.

23% of customer service companies are currently using AI chatbots —Salesforce.

3

AI will ensure 10X predictability

AI will make supply chains proactive. For example, consider a driver enroute for a delivery. The system analyzes all the realtime data of the journey, such as speed, traffic conditions, and stops along the way.

It then determines that a particular pickup scheduled for 6 pm will not be done. Hence, the system dynamically reallocates the order to a rider who can do that pickup on time.

This approach will enable businesses to predict 10 times more accurately.

61% of manufacturing executives report decreased costs owing to AI-powered supply chain —McKinsey.

completely autonomous Supply Chains 4

Logistics Planning will become more dynamic & scientific

Logistics planning is time-intensive and dynamic. Therefore, employing techniques such as dynamic network planning, dynamic hub operations planning, dynamic line haul planning, and dynamic workforce planning, among others, saves significant time and costs by thousands of dollars.

For instance, through dynamic hub operations, businesses can automatically generate mid-mile trips, tailor trips according to stops and consignment destinations, and monitor all line-haul movements on a single dashboard.

45 % businesses are employing AI-powered demand forecasting, and 43 % aim to do so over the next two years —Gartner.

5

Unified fulfillment will be the future of CX

Manufacturers, retailers and logistics providers are increasingly seeking a completely integrated fulfillment experience.

Hence, a unified warehouse (WMS) and transportation management system (TMS) will be the future. It’ll drive cost efficiency by eliminating the need to invest in integration resources and data management.

Businesses will have access to a single source of truth to gain real-time knowledge on warehousing, transportation and order fulfillment. Dispatch times can be drastically reduced by eliminating double sortations.

6

Enterprise UI (user interface) & UX (user experience) will undergo complete change

Today, individual users in enterprises are exposed to fantastic applications that help them reduce costs and make optimal buying decisions based on choices. For instance, a travel app highlights the best flight options based on customer preferences.

Imagine having a similar experience while selecting a logistics service provider (LSP)! It’s already happening. AI-powered multi-carrier management auto selects the appropriate LSP based on objectives like cost reduction, same/next-day delivery, geographical expertise and more.

53% of manufacturers report increased revenues as a direct result of introducing AI in the supply chain

71% millennials in enterprise settings are unhappy with their collaboration tools

—McKinsey.

—UpTop Report.

7

Greater Usage of Public Digital Infrastructure

Governments across the globe are focusing on strengthening the supply chain’s digital infrastructure. Businesses will rapidly see themselves leveraging this technology infrastructure to drive logistics efficiencies and process optimization.

For instance, integrating location data received digitally from customers with national address databases will drastically enhance location accuracy resulting in greater delivery success and optimized costs.

These are exciting times for the global supply chain industry. With AI becoming mainstream, businesses have a massive opportunity to break traditional practices and become more competitive, profitable, resilient, and customer centric.

FEBRUARY 2024 43

MAWANI (SAUDI PORTS AUTHORITY)

Mawani signs 4 contracts in 8 ports investments over SAR 1bn These contracts will expand the partnership with private sector Under the patronage of HRH Prince Saud Bin Nayef Bin Abdulaziz, the Governor of the Eastern Province, and the presence HE Eng. Saleh Bin Nasser AlJasser, Minister of Transport and Logistic Services and Chairman of the Saudi Ports Authority, a ceremony was recently held in King Abdulaziz Port in Dammam.

M

awani (Saudi Ports Authority-SPA) recently signed four contracts to provide maritime services with investments by the private sector exceeding SAR 1bn US$ 267mn), with Zamil Marine Services and Naghi Marine Co. to provide a range of maritime services at 8 ports of Mawani, in cooperation with the Ministry of Transport and Logistic Services, and the National Centre for Privatization.

Strong network of ports HRH The Governor emphasized that the Kingdom’s Government is keen on supporting projects that make Saudi ports attractive to trade and occupy a leading global position in line with the objectives of the national transport and logistics strategy by providing a strong network of ports and offering efficient and highly competent integrated logistics services in accordance with the best global practices.

HE The Minister of Transport and Logistic Services explained that these contracts will expand the partnership with the private sector, support the competitive capabilities of the logistics sector and Saudi ports, enhance operational efficiency and performance of Saudi maritime services in ports, and renew the fleet of operational assets and maritime units through investment in 44 new maritime units, contributing to the support and growth of supply chain and supporting economic growth.

44 FEBRUARY 2024

HE Al-Jasser confirmed that these contracts also aim to empower the private sector in transportation and logistics projects and initiatives, as the private sector’s participation in the sector through privatization projects during the first half of 2023 exceeded SAR 17bn (US$ 4.532bn).

He added that the transportation and logistics system will continue to increase investment opportunities with all components of the private sector and enhance the contribution of local content in system projects, achieving the targets of the national transportation and logistics strategy and the Saudi Vision 2030, and to solidify the Kingdom’s position as a global logistics hub.

Enhancing competitiveness On his part, HE Omar Hariri, President, SPA, pointed out that these contracts aim to enhance the regional and global competitiveness of the Kingdom by utilizing the potential of the ports in value-added investment projects. He also highlighted the role of maritime services contracts in empowering the maritime transport sector, diversifying the Kingdom’s economy, developing logistic services, and raising the Kingdom’s classification in international performance indicators.

“We are currently working on presenting 200 vital projects, which in turn will contribute to improving the quality of the services provided and the operational efficiency of government

assets,” concluded Mohanad Basudan, CEO, National Center for Privatization.

The contracts aim to add 27 new tugboats and 17 other new maritime pieces, attracting new shipping lines, and to promote the ports sector according to the highest international standards. This also includes improving one of the most important performance indicators, which is the time of assistance operations for towing by 45% across the eight ports.

The marine services contracts are distributed among eight ports, where Zamil Marine Services Company is responsible for providing marine services at the Jeddah Islamic Port, the Jazan Port, the Ras Al Khair Port, King Fahd Industrial Port in Jubail, and Jubail Commercial Port, while Naghi Marine Co. will be responsible for providing marine services at King Abdulaziz Port in Dammam, Yanbu Commercial Port, and the King Fahd Industrial Port in Yanbu.

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NEWS Qatar’s GWC posts financial results for FY-2023 n The company achieved net profits of QAR 215mn for the year ended 2023, and total revenues of QAR 1.5bn. The total operating profit reached QAR 323mn with an asset base of QAR 5.2bn. EPS (earnings per share) for the year ending 2023 recorded was QAR 0.367.

“GWC’s performance is testament to our strategic initiatives, innovative solutions, and unwavering commitment to excellence. GWC Group is embarking on an ambitious journey, exploring new markets, and diversifying its services.

These strategic moves are reinforcing Qatar’s position as a regional and global logistics and reexport hub, setting the stage for continued growth and innovation,” explained Sheikh Abdulla Bin Fahad Bin Jassem Bin Jaber Al Thani, Chairman, GWC Group.

2023 was packed with key milestones for GWC, including the launch of GWC Energy, launch of phase-2 of Al Wukair Logistics Park, the 3rd Annual GWC

Forum, in addition to providing the logistics mandate for EXPO Doha 2023.

“Over 20 years of industry leadership, the GWC team has proven that commitment and diligence are the cornerstones of logistics excellence,” commented Ranjeev Menon, Group CEO.

“Looking ahead, GWC remains poised for continued success and growth. The company’s commitment to excellence, innovation, and sustainability will continue to drive its endeavours and contribute to the broader success of region’s logistics sector,” added Menon.

AD Ports Group commits to sustainable approach with Safaga Port, Egypt n AD Ports Group recently completed a comprehensive environmental and social impact assessment (ESIA), as part of their 30year concession agreement with the Red Sea Port Authority (RSPA) for the development and operation of a state-of-the-art multipurpose terminal at Safaga Port.

The ESIA was conducted using diverse scientific methodologies, complying with Egypt’s national regulations and International Requirements, including Egypt’s Law No. 4 of 1994 for environmental protection, the IFC Performance Standards, and the World Bank Group’s EHS Guidelines.

Comprehensive plans have been established, which include mitigation measures to address potential negative impacts during construction and operational phases, including dust emissions, noise levels, waste management, and occupational health and safety.

In parallel with the ESIA, the design of the multi-purpose terminal is aiming for net-zero certifications for two of its buildings, while incorporating various sustainable design features in the buildings and infrastructure. These features include

46 FEBRUARY 2024

AD Ports Group-Safaga Agreement. carefully selected low-carbon materials, as well as energy and water efficient systems.

“As a Group, we are committed to sustainable and responsible port development, particularly in the communities in which we operate, so that we can actively contribute, positively, to the local economy and environment,” stated Saif Al Mazrouei, CEO, Ports Cluster, AD Ports Group.

The terminal is designed to handle 6mn

metric tons of bulk cargo, 450,000 TEUs of containers, and more than 50,000 roll-on/ roll-off units. AD Ports Group will focus on developing the upper infrastructure, including buildings, facilities, and superstructures. The terminal is strategically positioned as the primary gateway for regional development, enhancing trade efficiency and connectivity, a press communique concluded.

NEWS SAP appoints Emmanuel Raptopoulos to top regional position n SAP has appointed Emmanuel (Manos) Raptopoulos as the President for SAP’s newly created EMEA region.

The new territory comprises Benelux, France, Greece, Ireland, Italy, Netherlands, Nordics, Portugal, Spain, Turkey, United Kingdom, and the whole of the Middle East and Africa.

In this capacity, Raptopoulos will be responsible for overseeing 14,000 employees across 53 offices, servicing customers in 90 countries.

The region is significant to SAP’s business - the power of cloud technology, combined with the possibilities of AI, provides a unique opportunity to drive customer transformation and value.

Prior to this appointment, Raptopoulos was the Regional President for SAP EMEA South, now a subset of the larger EMEA region. He joined SAP in 1998 and has held several leadership roles in General Management, Sales, Operations and Consulting in both

Europe and the Middle East.

“For more than 25 years, Manos Raptopoulos has successfully grown customer-facing businesses at SAP. I have confidence in his leadership and know that he will continue to champion the growth and innovation of our customers in this strategically important region for SAP,”affirmed Scott Russell, member of the Executive Board of SAP SE and head of Customer Success.

“Manos is a staunch advocate for the voice of customers and partners and is an empathetic and inspirational leader of people. I am excited for Manos to lead our EMEA Region to new heights, together with our outstanding team,”he continued.

“Our customers have high expectations. They rely on SAP to run their most critical business processes, to digitally transform, to boost their sustainability, and to future proof their organizations,”asserted Raptopoulos.

“EMEA’s next chapter will be fuelled

by accelerated cloud and AI innovation, underpinned by our purpose, our people, and our partnerships. I feel honoured to lead this diverse and talented team of professionals. Together, we can make a significant impact, in this region and beyond,”he added.

SIDC to consolidate ERP under Unified Private Cloud SAP Solution n Saudi Industrial Development Company (SIDC), a joint stock company with investments across multiple industries including industrial fibers, furniture mattresses, ceramic sanitary wares products, storage, and logistics, has signed an agreement with global technology company SAP to accelerate its transition to cloud computing and consolidate all of its operations under a single unified enterprise resource planning (ERP) solution.

With the deployment of the ERP solution, SAP S/4HANA private cloud, SIDC will benefit from a streamlined and integrated system, improving visibility and control over all its operations to ensure consistently high standards and continued implementation of best practices across the diverse industries in which it operates in Saudi Arabia and Egypt, the company said in a press communication.

“The complexity of our operations and the extension of our activities across a wide range of sectors in Saudi Arabia and Egypt required a flexible system for managing enterprise resources with capabilities to unify and integrate our business operations while maintaining our ability to adapt and

Bandar Al Homaidhi, SIDC, and Mohammed Alromaizan, Vice President, SAP KSA. Standing Sayed Mohsin, SIDC and Hani Alaqeeli, Head of Mid Market, SAP KSA. undergo continuous development. SAP S/4HANA Private Cloud provides the ability to access and control processes, obtaining instant information that enhances our informed decision-making process,” Eng. Bandar Alhomaidhi, Vice Chairman of the Board of Directors and Managing Director, SIDC, said of the transformation.

The implementation will include the adoption of RISE with SAP to accelerate the move to the cloud and to ensure automatic software upgrades under a single agreement.

As a result, SIDC will benefit from SAP’s

continued focus on embedding advanced technologies such as generative AI and sustainability analytics across its solutions.

“SAP has in-depth expertise in more than 40 industries, so we were ideally placed to understand SIDC’s complex structure and diverse needs. With automatic upgrades in technology and a flexible, scalable system, SIDC will be able to continue its successful investments and respond quickly to opportunities for future growth,” asserted Mohammed Alromaizan, Vice President, SAP KSA.

FEBRUARY 2024 47

NEWS Bahri Logistics partners with Saudi Arabia Railways to provide freight forwarding services

n Bahri Logistics, a global leader in logistics and transportation and one of the six business units of Bahri, has entered into an international freight forwarding service agreement with Saudi Arabia Railways (SAR), it was revealed

via a press communique.

SAR is the owner and operator of the railway networks in Saudi Arabia, which plays a pivotal role in supporting the goals of building an integrated transportation system. Under the terms

of the three-year agreement, Bahri Logistics will serve as SAR’s primary freight forwarding service provider for both imports and exports.

The agreement was signed by Eng. Soror Basalom, President, Bahri Logistics and Eng. Salah bin Abdullah Al-Omair, Vice President, Shared Services, SAR, in the presence of officials from both organizations during a ceremony held at SAR headquarters in Riyadh.

“Leveraging expertise gained over several decades, Bahri Logistics will deliver seamless freight forwarding services to SAR and its customers in line with the highest global standards,” remarked Engr. Basalom at the deal signing ceremony.

“We look forward to enhancing SAR’s offerings in the coming years through this partnership. We hope that this alliance will strengthen our capabilities and contribute to the continued growth and success of both organizations,” commented Engr. Al-Omair.

EDECS awarded major infrastructure projects for Jeddah South Container Terminal

n EDECS has announced that it has been awarded major infrastructure and road works for Jeddah South Container Terminal (Stage 3) with DP World Jeddah in Saudi Arabia. This project will increase the port’s container handling capacity and support

48 FEBRUARY 2024

the Kingdom’s maritime logistics and transportation strategy.

EDECS’ scope of work includes infrastructure work on a total of 100,000sqm, including earthwork, paving layers, road marking, electrical networks,

sewage networks, firefighting networks, and reefer gantries.

On completion, the revamped terminal will increase the port’s container handling capacity from 2.4mn to 3mn TEUs by 2024.

EDECS is delighted to be selected as a key partner in realizing Saudi Arabia’s ambitious port infrastructure strategy.

This crucial project aligns with the Kingdom’s vision to enhance its maritime logistics and transportation capabilities while solidifying Jeddah’s position as a preeminent trade and logistics hub on the Red Sea coast.

1995-established and New Cairo headquartered EDECS (El Dawlia for Engineering & Contracting Head Office), is an industry-leading engineering and construction company specializing in largescale projects such as marine, infrastructure, earthworks, water treatment and desalination plants, railways, roads, and bridges.

NEWS Emerson builds new innovation and manufacturing hub in King Salman Energy Park n Emerson has selected Saudi AMANA to develop a new manufacturing hub at the King Salman Energy Park (SPARK) in Saudi Arabia. The new facility is one of the largest investments for Emerson in the Middle East and Africa and will support the company’s expansion and strengthen its presence in the region.

It also demonstrates Emerson’s continued commitment to its customers and stakeholders in Saudi Arabia as the company prepares for rapid local manufacturing expansion in the region, a press communique revealed.

Emerson selected Saudi AMANA for its customized design-build and turnkey services and its commitment to sustainability, innovation and digitalization. The Emerson manufacturing hub will be developed in accordance with the environmental sustainability principles that support the company’s net zero emission goals, while also adhering to SPARK’s environmental sustainability standards.

“The appointment of Saudi AMANA

is a significant step toward the realization of Emerson’s vision in Saudi Arabia.

Emerson’s journey in the kingdom has been marked by strategic investments and expansions in local manufacturing capabilities and we look forward to opening this new innovation and manufacturing hub,” stated Hussein Zein, Vice President, Emerson Saudi Arabia and Bahrain.

The facility will house the company’s manufacturing capabilities in Saudi Arabia under one roof; it will produce and assemble a wide range of automation

products, including measurement instrumentation, control valves, pressure relief valves, solenoid valves, and control and safety systems. The project broke ground in early January and is expected to be completed in late 2024.

“In undertaking the Emerson Spark Project, Saudi AMANA has embraced innovation and quality as our guiding principles and epitomizes our commitment to delivering certainty, quality and reliability to our clients,” commented Jihad Bsaibes, CEO, Group AMANA.

DHL Global Forwarding completes acquisition of Danzas AEI Emirates n DHL Global Forwarding, the freight specialist arm of the DHL Group, has completed the acquisition of shares in Danzas AEI Emirates, with all facilities now rebranded to DHL, it was revealed in a corporate press statement.

The full integration not only brings a transformation in logo and name but also enhances operational capabilities with the transfer of 1,100 logistics experts and ownership of over 20 facilities. This will result in more efficient and seamless logistics services for customers in the UAE, GCC, and MEA (Middle East and Africa) region.

With this integration, DHL Global Forwarding solidifies its position as a market leader in freight forwarding and logistics in Dubai, further accelerating the growth of the logistics business in the MEA region. In 2022, DHL Group generated a revenue of € 4,161mn in the region.

“This acquisition will allow us to marry the best of both worlds, DHL’s global expertise with Danzas’ local heritage to foster innovation

and sustainability, and create value for our customers, employees, and stakeholders,” stated Amadou Diallo, CEO, DHL Global Forwarding Middle East, and Africa.

Since its establishment in 1995 as a joint venture between Al Tayer Group and DHL Global Forwarding, Danzas AEI Emirates has played a vital role in developing the region as a global logistics hub.

Following the integration, DHL Global Forwarding will own and operate over 20 Danzas’ state-of-the-art facilities across Dubai and the Northern Emirates, with key sites in Jebel Ali Freezone, Dubai World Central (Al Maktoum International Airport), and Dubai Airport Free Zone, including the latest station based in Ras Al Khaimah, the press communique concluded.

FEBRUARY 2024 49

NEWS Zajel joins the Decarbonisation Movement in efforts to reduce its carbon footprint n Reducing carbon footprint for any organisation, means less pressure on the use of fossil fuels. Decarbonisation refers to all methods through which any entity, business, government, or organisation reduce their carbon footprint, mainly greenhouse gasses like CO2 and CH4.

To this end, Zajel is looking into different methods in which the company can contribute to the plight against climate change and environmental degradation via various means.

Part of its methods will be in raising awareness amongst employees in simple ways in which carbon footprint can be reduced, whilst the company studies further for ways to shift to alternative energy methods, in lines with the UAEs Net Zero 2050 plan. One of the way’s the company has decided to do this is through educational workshops and raising awareness amongst its employees.

“There are small changes everyone can do that would make a difference.

Even if the steps are small, eventually we will all reach the goal of reducing our carbon footprint, which will benefit the bigger goal of net zero 2050,” commented Nabeel Al Kharabsheh, General Manager, Zajel. Moreover, Zajel is ISO14001–2015 Environmental Management System

Certified. The company is dedicated to embracing environmentally friendly practices and has taken measures in implementing the strategy through the utilization of recyclable materials for all operations, a press communique concluded.

Tadweer signs partnership agreement with Uzbekistan’s Ministry of Ecology n Tadweer (Abu Dhabi Waste Management Company) recently signed a Memorandum of Understanding (MoU) with the Ministry of Ecology, Environmental Protection and Climate Change, Uzbekistan.

The two entities are collaborating to introduce innovative and environmentally friendly technologies and services in solid waste management, including the establishment of a new Waste-toEnergy plant, with the aim of enhancing sustainability in the Central Asian country.

The signing of the MoU was followed by a bilateral meeting between the President of Uzbekistan, Shavkat Mirziyoyev, the Uzbek President and Eng. Ali Al Dhaheri, CEO and Managing Director, Tadweer.

The discussions centred on Tadweer’s implementation of state-of-the-art technological solutions in Uzbekistan, with an emphasis on the integration of sustainable practices and the promotion of clean energy production.

“As we continue to build on the long-

50 FEBRUARY 2024

standing economic relationship between our two countries, we look forward to fostering environmentally sustainable practices on a global scale,” remarked Eng. Al Dhaheri.

“Huge attention is paid to improving the waste management techniques in Uzbekistan. The Memorandum signed with Tadweer is another effective step in this

direction,” commented Aziz Abduhakimov, Minister of Ecology, Environmental Protection and Climate Change, Uzbekistan.

Under the terms of the agreement, the initial phase of the collaboration will commence with a feasibility study that examines waste management practices in the Navoi and Bukhara regions, as well as the Ferghana Valley in Uzbekistan.

NEWS AW Rostamani Group embarks on its maiden solar venture n Marking its first venture into solar energy, AW Rostamani Group (AWR) has entered a strategic partnership with SirajPower, the UAE’s leading distributed solar energy provider in the region.

This partnership will see the deployment of innovative solar solutions with a capacity of 1.7 MWp across AW Rostamani Group’s four principal locations in Dubai, signifying a major stride in the Group’s sustainable energy initiatives.

The solar solution, set to span sites along Sheikh Zayed Road, Dubai Industrial City (DIC), and Deira, covering showrooms and service centres, is projected to generate 2.85GWh of clean energy annually.

The signing ceremony took place in AWR Group Head Office and was graced by the presence of Dr. Amina Al Rostamani, Director and Board member of AW Rostamani Group; Fareed Al Janahi, COO, AWR Properties; Mohammed Abdulghaffar Hussain, Chairman, SirajPower; Laurent Longuet, CEO, SirajPower; Ali Almarzooqi,

Director, Mobility Positive Zero and other senior officers from both entities.

“As a forward-looking organization, we believe in the potential of renewable energy, and the agreement with SirajPower exemplifies our commitment to a cleaner, greener future for the UAE,” remarked Khalid Al Rostamani.

“Our mission extends beyond providing solar solutions; it is about

driving transformative change towards environmental responsibility,” commented Hussain.

SirajPower is a dedicated provider of solutions pertaining to solar energy in the UAE and the GCC region. The company holds the largest distributed solar energy portfolio of 130MWp and is rapidly expanding its operations and applications to become the regional Green Champion.

Serco Middle East to upgrade regional fire-fighting capabilities n International public services company, Serco Middle East recently signed a partnership with the internationally renowned aircraft rescue and fire-fighting (ARFF) training providers Qual-eFire to bring their cloud-based training and assessment platform to the Middle East in a multi-year agreement.

Built by experienced firefighters for firefighters, the Qual-eFire training and assessment framework, which Serco will initially launch into the UAE and Saudi Arabia, has been designed specifically for the region and is fully aligned with the regulatory requirements of both the UAE’s General Civil Aviation Authority (GCAA) and Saudi Arabia’s General Authority of Civil Aviation (GACA).

The partnership between Serco Middle East, who currently employ more than 200 firefighters and support staff across the Middle East, and Qual-eFire means firefighters will have access to international resources and be trained in best practices from multiple countries including the US, UK

and Australia, where Qual-eFire originates.

“The capabilities and thoroughness of the Qual-eFire training programme means we can offer the best possible training to our firefighters here in the region, using the latest technologies, which in turn supports government visions for high levels of both customer and employee service and safety,”

remarked Teren Tan, Head of Emergency Services, Serco’s Middle East.

“Our partnership with Serco will elevate standards of fire safety and emergency response across the region. Together, we are setting a new benchmark for safety and preparedness in the aviation sector,” commented Tim Dean, CEO, Qual-eFire.

FEBRUARY 2024 51

NEWS ADNOC Drilling and Alpha Dhabi JV completes first strategic investment n ADNOC Drilling Company and Alpha Dhabi Holding recently announced the incorporation of its strategic investment JV (Joint Venture) at Abu Dhabi Global Market. The JV will pursue global investments in energy technology and bolster tech-enabled energy services.

As the inaugural investment, Alpha Dhabi has contributed its 25% equity stake in Gordon Technologies (“Gordon”), a leading provider of measurement while drilling (“MWD”) technology to the oil and gas industry in the USA. The equity stake has been valued at around US$ 180mn.

“Access to these technologies will support us in our operations, and to accelerate well delivery optimization in the development of unconventional resources as we strive to enable gas

self-sufficiency for the nation,” remarked Abdulrahman Abdullah Al Seiari, CEO, ADNOC Drilling.

“Through this joint venture between Alpha Dhabi and ADNOC Drilling’s complimentary capabilities, we look forward to driving further value creation for the benefit of our mutual stakeholders,” commented Eng. Hamad Al Ameri, Managing Director and Group CEO of Alpha Dhabi.

The JV intends to acquire and invest in companies offering tech-enabled oilfield services solutions, subject to the relevant regulatory approvals, and foster a scalable ecosystem that will enhance market value and optimize operational efficiencies.

It will be a major driver of investment decisions with the ability to support the UAE’s wider energy transition ambitions, net zero agenda and ongoing economic diversification efforts, a press communique concluded.

Kia to offer ride hailing PBVs on the Uber Platform n Kia Corporation and Uber signed a Memorandum of Understanding (MoU) at this week’s Consumer Electronics Show (CES) in Las Vegas, committing the two companies to collaborate on Kia’s planned development and deployment of PBVs (Purpose Built Vehicles).

With the goal of enhancing electric vehicle offerings available on Uber’s mobility platform and supporting the global ride hailing leader in achieving its 2040 zero-emission goal, the partnership will seek to produce Kia PBVs optimized for drivers and fleets as part of Kia’s ‘Platform Beyond Vehicle’ strategy in this field of the mobility market.

“PBVs will play a key role in the customization of mobility, and by partnering with Uber, Kia aims to deliver industry-leading technology with advanced software and services to enhance the ride hailing experience,” commented SeungKyu (Sean) Yoon, President & CEO, Kia North America, and Kia America.

Kia and Uber will collaborate on ways to moderate total cost of vehicle ownership by analyzing the various PBV options and potential Battery as a Service (BaaS) subscription offerings to reduce initial vehicle purchase costs.

“Drivers on the Uber platform are already

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EV early adopters, going electric six to seven times faster than the general population in the US and Europe,” observed Susan Anderson, Vice President, Global Head of Business Development, Uber.

The application of Kia Connect diagnostic and preventive services will drive operational efficiencies by using data-driven solutions to detect signs of potential malfunctions, minimizing

maintenance outlay and downtime, the press note continued.

Revealed earlier this week at CES, Kia’s PBV project is a multi-phase, decade-long plan which will see PBVs revolutionize the mobility industry while helping to advance Hyundai Motor Group’s ambitions in robotics, Advanced Air Mobility (AAM), and autonomous driving, the press statement concluded.

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NEWS SADAFCO announces the opening of a new depot in Makkah n Saudia Dairy and Foodstuff Company (SADAFCO), the leading food manufacturer, seller, and distributor based in Saudi Arabia has officially announced the opening of its new sales depot in Makkah.

The project construction began on 15 May 2023 and finished in November 2023 following the company’s exploration of how to create greater operational efficiencies. It also explored how to enhance its value chain and realize development opportunities in the region.

Demand for foodstuff supplies in neighboring communities had also been growing steadily, leading to the company exploring how it can service growing demand more efficiently and sustainably.

The newly built depot is located in MODON industrial city. It covers a total area of 8,000sqm with the total built-up area being 2,800sqm and a storage area of 2,300sqm. With a total roof area of 2,400 sqm and the potential to generate 350 kW of solar energy, SADAFCO

implemented a solar energy system for the new depot.

The Makkah depot has a storage capacity of 1,500 pallets for ambient goods and 760 pallets for frozen goods. It is capable of further expansion to store 2,000 pallets of ambient goods and 1,000 pallets of frozen goods at the Makkah depot.

“We are delighted to announce the completion of the new depot in Makkah. Taking pioneering steps in innovation and advancements is vital for SADAFCO’s sustainability, as well as for enhancing the well-being of society as a whole,” commented Patrick Stillhart, CEO, SADAFCO.

Halliburton to establish drilling tool calibration facility in HFZA n The Hamriyah Free Zone Authority (HFZA) in Sharjah has recently entered into a strategic agreement with Halliburton, one of the world’s leading providers of products and services to the energy industry, in yet another significant move bolstering its appeal as an investment destination in the oil and energy sector.

The official announcement of the new facility was made following the signing of the agreement by Sheikh Khaled Bin Abdullah Al Qasimi, Chairman for Sharjah Ports, Customs and Free Zones Authority, and Lance Loeffler, Halliburton’s MENA Region Senior Vice President, in the presence of Saud Salim Al Mazrouei, Director, Hamriyah Free Zone Authority, senior officials and executives from both entities.

Sheikh Khalid emphasized that Halliburton’s choice of the Hamriyah Free Zone adds yet another quality investment to the free zone, which has been famous for its efficiency and excellence in providing state-of-the-art infrastructure tailored to heavy industries—a sector of paramount importance in the HFZA.

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“The state-of-the-art facilities, advanced communications and transportation network, and logistics services allow this innovative facility to deliver leading technological solutions to our clients in the MENA region,” stressed Loeffler.

Halliburton, a leading American

multinational corporation established in 1919, has its headquarters in Houston, Texas, United States. It is renowned for conducting the largest fracking operations globally and boasts a diverse workforce comprising employees from 130 different nationalities, the press communique concluded.

NEWS AD Ports Group and Jordan’s ADC ink agreement to digitalise operations n Adding pace to its strategic plan of enhancing maritime and tourism in Aqaba, AD Ports Group recently announced the signing of the shareholders’ agreement between its digital arm, Maqta Gateway, and the Aqaba Development Corporation (ADC) with regards to their existing joint venture company, Maqta Ayla. Maqta Gateway will have a 51 per cent stake in Maqta Ayla, while ADC will own 49 per cent, according to a press communique.

The joint venture company will revolutionize Aqaba’s port operations by implementing a Port Community System (PCS) that leverages Maqta Gateway’s expertise, also marking the first-ever export of Abu Dhabi’s key port digitalization solution.

The PCS will facilitate communications and transactions between the Ports of Aqaba, its terminal operators, the Aqaba Special Economic Zone Authority (ASEZA), ADC, and other stakeholders within the port’s ecosystem, streamlining services and building next-level efficiencies for the port city of Aqaba and Jordan.

The shareholders’ agreement was signed in the UAE on the sidelines of the 20th Transport Middle East Conference in the presence of Nayef Al Fayez, Chief Commissioner, Aqaba Special Economic Zone Authority and Captain Mohamed Juma Al Shamisi, Managing Director and Group CEO, AD Ports Group, by Hussein Ali Al Safadi, CEO, Aqaba Development Corporation and Dr. Noura Al Dhaheri, CEO, Digital Custer and Maqta Gateway, AD Ports Group.

“We are excited to see our ports’ digitalization expertise and advanced

technology know-how being leveraged for the Port of Aqaba. We look forward to offering them across more international locations to continue on our mission of transforming global trade,”observed Captain Mohamed Juma Al Shamisi, Managing Director and Group CEO, AD Ports Group.“This new agreement seeks to further strengthen our solid partnership with the Aqaba Development Corporation and fast-track our joint efforts towards digitalizing the Port of Aqaba, making it more intelligent, resilient and costefficient,”remarked Dr. Al Dhaheri.

General Authority of Customs commends GWC for adhering to AEO standards This is the third time GWC has been recognised by the GSC for its commitment to excellence n Qatar’s Gulf Warehousing Company has been commended by the General Authority for Customs for adhering to AEO standards in customs clearance in the year 2023.

It is the third time GWC has been recognised by the General Authority of Customs for its commitment to excellence and diligence in delivering its customs clearance services. The award ceremony was held on the International Customs Day, with Jawaher Al Khuzaei, GWC’s Chief Marketing Officer, accepting the accolade on behalf of the company.

“Being acknowledged by the General Authority of Customs is testament to GWC’s consistent commitment to compliance.

We are proud of our team’s dedication and expertise, which have positioned us as the preferred customs brokerage partner in Qatar. We sincerely thank the General Authority of Customs and look forward to

continuing our commitment to excellence,” reiterated Ranjeev Menon, Group CEO, GWC. UNPARALLELED SERVICES “This achievement is testament to our dedication to providing unparalleled services in compliance with the highest standards in the industry. We are grateful for the ongoing support from the General Authority of Customs and look forward to continuing our commitment to excellence as GWC grows in Qatar, across the region, and globally,” remarked Al Khuzaei.

GWC’s dedication to excellence is underscored by its pioneering achievement as the first company to receive AEO accreditation in Qatar and the GCC for customs clearance and import/export services. This latest recognition cements GWC’s leadership role in shaping industry standards and exemplifying excellence in customs operations.

FEBRUARY 2024 55

NEWS Best-in-class warranty extension for FUSO BA buses in GCC n Daimler Commercial Vehicles MENA, the regional arm of Daimler Truck AG, has announced the extension of the standard warranty for its FUSO BA Bus, setting a new industry benchmark for customer assurance.

This warranty extension, distinct from the ‘Extended warranty,’ offers comprehensive OEM offered bumper-to-bumper coverage, ensuring unparalleled confidence for FUSO BA Bus customers.

The extended warranty spans an impressive 240,000kms or up to four years, reaffirming FUSO’s commitment to reliability and customer satisfaction, according to a press communique.

The FUSO BA Bus, available exclusively in the United Arab Emirates (UAE), Kuwait, and Qatar, stands as a testament to the collaborative efforts of two Daimler Truck AG entities – MFTBC (Mitsubishi Fuso Truck and Bus Corporation) & DICV (Daimler India Commercial Vehicles).

Introduced in response to the growing demand for high-capacity passenger transport, the FUSO BA Bus boasts a seating capacity of 36 passengers, making it a prime choice for student and employee transportation in the region, the press note continued.

The vehicle is equipped with a fuel-efficient 3.9-litre 4D37 4-cylinder engine, complying with both Euro III & Euro V emission norms, and ensuring a reliable and eco-friendly solution for urban development and industrialization.

“The extension of the standard warranty for the FUSO BA Bus reflects our dedication to providing comprehensive support and peace of mind to our valued customers,” assured Olaf Petersen, General Manager, Daimler Commercial Vehicles MENA FZE.

Hamad International Airport welcomes DHL’s new flight n In line with its ongoing expansion strategy, Hamad International Airport (DOH) recently welcomed the first DHL Boeing 767-300 flight, marking a significant milestone in DHL’s growth within Qatar and reinforcing the airport’s position as a regional logistics hub.

The new flight, which landed at Hamad International Airport (HIA) on January 12, highlights the collaborative efforts between DHL and the award-winning airport. This strategic partnership aligns seamlessly with the airport’s mission to facilitate global trade and connectivity, while simultaneously bolstering DHL’s footprint in the region, according to a press statement.

As Qatar’s ultimate gateway, Hamad International Airport has played a pivotal role in connecting nations and fostering trade relationships. DHL’s flight further exemplifies the airport’s dedication to supporting global trade and logistics, showcasing its world-class services, facilities, and efficient operations.

“We are delighted to welcome DHL’s operations to our state-of-the-art facilities as this partnership heralds a new chapter

56 FEBRUARY 2024

in our shared commitment to excellence, innovation, and seamless connectivity,” commented Michael Mcmillan, Senior Vice President of Operations & Facilities Management, Hamad International Airport.

“At DHL, we are proud to play a significant role in connecting businesses globally through our extensive network and innovative solutions. This milestone further strengthens our commitment to

supporting Qatar’s vision and contributing to the growth of the logistics industry in the region,” commented Ahmed Elfangary, Country Manager, DHL Express Qatar.

Hamad International Airport previously announced that it handled 2,340,711 tons of cargo in 2023, marking a 1% increase from the year prior, which demonstrates an upward trend in cargo operations, the press statement concluded.

NEWS Dulsco enters pact with Assured Aviation on airport ground services n Dubai-based Dulsco Group recently announced a partnership with Assured Aviation Services, a pioneer in providing dry washing services tailored for aircraft and airport ground service equipment.

This collaboration signifies a monumental stride in sustainable aviation services, introducing an ecofriendly and cost-effective alternative to traditional wet washing techniques in the UAE aviation sector.

The aviation industry has long grappled with the labour-intensive and costly nature of traditional wet washing methods. Dulsco has integrated Assured’s advanced dry washing technology. This employs specialised chemicals and state-of-the-art equipment to efficiently eliminate dirt, grease, and debris from aircraft, buses, tugs, and other equipment.

A study conducted by a UAE-based

carrier revealed that dry washing a fleet of 260 aircraft saved over 11mn litres of fresh water in a single year over wet washing. Assured Aviation has saved more than 1.5mn litres of water in less than 20 months through the adoption of the dry wash process.

“As we join hands with Assured Aviation, we are not only promoting sustainable aircraft and airside vehicle maintenance but also championing environmental responsibility in the aviation industry,” commented Antony Marke, COO, Dulsco People.

“This partnership is a commitment to elevating the passenger and customer experience while pioneering a sustainable and dynamic future for airport services in the heart of the UAE,” remarked Matthew Chitty, Director, Assured Aviation Services.

Dubai Customs secures TÜV renewal of ISO 26000 Certification n The German registration body “TÜV” has reissued the ISO 26000 certification to Dubai Customs. This renewal follows the government department’s successful completion of audit procedures and international recommendations associated with the standard, solidifying global trust in Dubai Customs, according to a press communique.

Khalil Saqer Bin Gharib, Director, Corporate Communication Department, Dubai Customs, emphasized the department’s renewed dedication to meeting ISO 26000 standards through a comprehensive approach and an ambitious strategy.

This strategy aims to establish an integrated system for social responsibility, supporting the department’s excellence in alignment with global best practices.

He highlighted that Dubai customs’ development plan in social responsibility and volunteering, includes numerous innovative initiatives within an institutional framework and an integrated system.

Samira Abdel Razzaq, Senior Manager, Quality Assurance and Corporate Governance at the Strategy and Corporate Excellence Department confirmed Dubai Customs’ commitment to sustaining a path

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of excellence and success.

The government department consistently works towards implementing its ambitious strategy to cultivate a culture of quality and enhance employee

capabilities, ultimately aiming for excellence and sustainable development. This ongoing effort is crucial for Dubai Customs to meet customer and partner needs, the press note concluded.

NEWS Emirates Shipping Association reaffirms UAE’s leadership in global Maritime sector n Emirates Shipping Association in collaboration with International Chamber of Shipping and under the patronage of Ministry of Energy and Infrastructure, recently hosted the summit – ‘Shaping the Future of Shipping-Towards a Net Zero World’. 6 “It is crucial for the maritime community to unite on world stages, to address the world’s biggest challenges, namely decarbonization. Together we can form partnerships, exchange best practices, and explore innovative solutions, to meet the IMO sustainability goals set and achieve net zero by 2050,” affirmed Capt. Abdulkareem Al Masabi, Chairman, ESA. The UAE’s goal is to reduce emissions by 40% by 2030 and achieve net-zero carbon emissions by 2050. To accomplish this, they are adopting a sustainable and evidence-based approach, involving government organizations, ship operators, ports, shipyards, and research centers, in accordance with the Paris Agreement and the UAE’s

50-Year Charter, according to a press communique.

“Together, we will create a sustainable future for the maritime sector and leave a lasting legacy of environmental stewardship,”remarked Emanuele Grimaldi, Chairman, International Chamber of Shipping.

“The UAE is creating a thriving,

ambitious and collaborative shipping industry, and we all witnessed the evolution of the country becoming a true global metropolis. We are prioritizing dialogue with the public and private sectors to continue to develop the industry and deliver on our ambitions,”commented Anders Ostergaard, Secretary- General of ESA and Group CEO, Monjasa.

KEZAD Group welcomes AED 20mn Excel Astra Fabrication facility in KEZAD n Khalifa Economic Zones Abu Dhabi– KEZAD Group and UAE-based Excel ASTRA Engineering & Construction, a leading construction contractor providing integrated solutions for Energy sector projects, have signed a 50-year lease agreement to set up a fabrication facility in KEZAD. Excel Astra to invest approximately AED 20mn (US$ 5.45mn) to build the facility on approximately 45,000sqm of land in KEZAD Al Ma’mourah. The facility will leverage on the collective expertise of KEZAD and ASTRA to accelerate growth in the industry sector while creating jobs and providing products and services to the country’s energy sector.

The company sees the creation of around 400 new jobs, and a sales potential of over AED 200mn (US$ 54.5mn) annually.

The company’s “Made in the UAE” products are set to enhance the export potential of the emirate.

“KEZAD always strives to provide an ideal infrastructure to a diverse range of

industries, including metal, petrochemicals, oil and gas, food, logistics, and construction materials, with all the benefits of setting up business in Abu Dhabi,” remarked Mohamed Al Khadar Al Ahmed, CEO, Khalifa Economic Zones Abu Dhabi -KEZAD Group.

“The signing of the comprehensive agreement shows the shared vision and commitment of both organisations towards

fostering growth and development, which will add to the ‘Make it in the Emirates’ initiative,” commented Harish Muhammed Bashir, Managing Director, Excel Astra Engineering and Construction Group.

The facility is likely to source AED 80mn worth of goods and services from the local market annually, thereby strengthening the local economy.

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NEWS CIPS awards Abu Dhabi Accountability Authority with professional industry certification n The Chartered Institute of Procurement and Supply (CIPS) recently awarded Abu Dhabi Accountability Authority (ADAA) with a certification in Corporate Ethical Procurement and Supply.

All procurement and supply management staff at ADAA completed training in ethical procurement and supply management and passed a test in fraud, corruption, bribery and environmental concerns, CIPS affirmed in a press communique.

Now more than ever, it is important for procurement teams to implement and maintain ethical processes, which details a company’s code of conduct and commitment to environmental, social and legal issues.

“We are delighted that ADAA have been certified in ethical procurement and this demonstrates their understanding of the growing importance of ethical procurement. Companies should be developing an ethical procurement

strategy that starts with a thorough review and risk assessment of current supply chains from which potential problems can be identified and resolved,” asserted Sam Achampong, Manging Director, CIPS MENA. “It is essential for procurement teams to identify the types of ethical issues they may face so they can develop ethical standards and practices,” he added.

“By achieving the highly regarded CIPS certificate in procurement, the Abu Dhabi

Mawani and MEDLOG partner to set up an Integrated Logistics Park at King Abdulaziz Port n Under the patronage and presence of HE Eng. Saleh Bin Nasser Al-Jasser, Minister of Transport and Logistic Services and Chairman, Saudi Ports Authority, (SPA-Mawani) and MELDOG, the logistics arm of the Mediterranean Shipping Company, the cornerstone was laid for the integrated Logistics Park at Dammam’s King Abdulaziz Port on the Kingdom’s Eastern seaboard with an investment value exceeding SAR 150mn (US$ 40mn).

According to Omar Hariri, President, Mawani, the establishment of the Integrated Logistics Park is in line with the goals of the National Transport and Logistics Strategy (NTLS) to position Saudi Arabia as a global logistics hub connecting three major continents.

Due to its location which gives it a great competitive advantage, and its close proximity to Jubail Industrial City and major urban centres in the Eastern Region, the new logistics park will provide high-quality, comprehensive and integrated logistics services and enhance its ability to facilitate transportation operations between the Eastern and Central regions in the Kingdom.

The area of the new park is 100,000sqm with capacity of 300,000 TEUs annually. It aims to facilitate the growth of shipping connectivity, and global logistics services, and to raise the quality and efficiency of the services delivered to local and international customers across the Kingdom.

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Accountability Authority has marked a notable milestone, exemplifying excellence in our field. This recognition goes beyond individual achievement; it embodies our unwavering commitment to maintaining the highest standards of integrity in our financial dealings,”noted Mahmoud Al Alawi, Executive Director, ADAA. CIPS is the largest global professional body for training and skills development for procurement and supply chain management.

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