CARGO AI: FEATURE & EXCLUSIVE INTERVIEW
Harnessing the most sophisticated and modern technologies in the airfreight domain Cargo Ai enables the seamless and effective management of the end-to-end cargo booking process using a single tool
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aunched in 2019 by its founder and CEO, Matthieu Petot, Singaporeheadquartered CargoAi is a SaaS application offering air cargo digital solutions to freight forwarders, airlines and GSAs. Petot created CargoAi three years ago with the vision of bringing best practices and technologies that were commonplace in other sectors to air cargo. Creative and driven by an innovative spirit, Petot is the quintessential logistician and freight professional with impeccable industry credentials having spent more than six years at Air France KLM Cargo and Martinair Cargo.
End-to-end management CargoAi allows users to manage the entire air cargo booking process via a single tool. The online platform brings together freight forwarders, airlines and GSAs, and offers shipment quote issuing, booking and tracking. All airlines’ schedules including cargo capacity are displayed in the application. Freight forwarders can check the flight schedules at a glance and compare rates thanks to this unique solution. CargoAi
50 JULY – AUGUST 2022
offers a range of levels of integration for airlines, from APIs to emails. Forwarders can request quotes and make bookings via the platform. The application allows airlines and GSAs to manage all quote and booking requests in one place. The tool also provides customers with data and analytics including 3D viewing of the shipment and capacity forecasts. Global Supply Chain engaged oneon-one with Matthieu Petot, where he spoke expansively on a wide spectrum of subjects related to the infusion of technology in the freight sector. Petot explained the role of CargoAi in the freight-technology interface. Global Supply Chain (GSC): For those unfamiliar, what is CargoAi in a nutshell, and what are its mission statement and corporate objectives? Matthieu Petot (MP): CargoAi is a technology company digitizing processes for Forwarders, Airlines, GSAs, TMS (Transport Management Systems) users and other players in the air cargo industry. We focus on supporting logistics players on their digital transition and offering a full toolbox that brings
efficiency, capabilities and visibility and eventually fuels the profit machine. We do this through the CargoAi flagship marketplace, but also through the rest of our portfolio, consisting of the API Suite, White Label, Business Intelligence as well as Sustainability Suite. GSC: Why was CargoAi founded? MP: Cargo Ai was founded with a simple mission: to bring the best available technology as well as the most efficient processes and best demonstrated practices from other industries into airfreight. GSC: How has CargoAi performed to date since its founding? MP: The pace of airline and forwarder adoption is well beyond business forecasts and expectations. This of course due to the pandemic-driven acceleration of all things digital, but it is also a direct result of our customer-driven product development. At CargoAi, customer centricity is not just a buzzword but a day-to-day reality where we see improvements in workflows and larger solutions being developed because of exchanges with our customers and partners. After the launch of the CargoAi
