Etihad Cargo expands digital air cargo reach n Etihad Cargo has announced it has strengthened its commitment
to deliver heightened customer experience by inking a new partnership for digital air cargo with WebCargo by Freightos, the world’s largest air cargo rates and e-Booking platform. The WebCargo partnership extends Etihad Cargo’s digital reach to more than 1,700 logistics providers and forwarder customers globally, with the platform serving as an additional strategic channel to avail Etihad Cargo e-Bookings following the successful launch of Etihad Cargo’s own portal at www.etihadcargo.com in 2018, which today receives almost 50% of the carrier’s overall bookings. The WebCargo platform will provide instant Etihad Cargo booking schedules, promotional rates and e-Booking, enabling sales and operations teams at forwarders to compare and book air freight in seconds. “We are pleased to kick-start 2020 with yet another digitalisation milestone. During the past 12 months we have introduced several initiatives to improve our customers’ experiences and provide the company with greater accessibility and visibility,” asserted Rory Fidler, Head of Technology & Innovation, Etihad Cargo. “Digital Air Cargo is going to become an industry norm and WebCargo is proud to be leading the movement with innovative industry partners like Etihad Cargo,” stated Manel Galindo, CEO, WebCargo.
Following its announcement, Etihad Cargo’s flight schedules and market rates in mainland Europe and the UK will roll out on the WebCargo platform progressively allowing all platform members to review and compare airline offers, whilst instant e-Bookings functionality will follow in April upon the successful completion of API (Application Programming Interface) testing and systems integration. Markets where e-Bookings will be enabled first are Spain, France and UK, with a gradual rollout to more markets to ultimately cover all of Europe throughout 2020.
Etihad Cargo and dnata extend partnership across four continents n Etihad Cargo has bolstered its global handling partnership
agreements with dnata, one of the world’s largest air service providers. The new agreements align the two UAE-based companies until 2023, with dnata providing warehouse and cargo handling services to manage 180,000 tonnes of air cargo carried annually across 15 gateways in Etihad Cargo’s global network. For the first time, the Etihad Cargo-dnata alliance now extends to North America and South Asia Pacific, with dnata having commenced warehouse operations at Canada’s Toronto Pearson Airport from 5 February 2020, to be followed by Singapore’s Changi Airport on 1 May 2020. The new North America and South Asia Pacific agreements add to existing Etihad Cargo-dnata warehouse and cargo handling operations at Dubai International (DXB) and Dubai World Central (DWC) airports, as well as Sydney, Melbourne and Brisbane in Australia, together with Karachi, Lahore and Islamabad in Pakistan, and Zurich, Geneva, Manchester, Milan and Amsterdam in Europe. “Our extended agreements with dnata reinforce a partnership that has grown rapidly during the past decade, and marks a significant milestone between two UAE entities with truly global presence,” remarked Andre Blech, Head of
6 MARCH 2020
Etihad Cargo and dnata extend global handling partnership. Operations and Service Delivery, Etihad Cargo. “dnata continues to invest in our facilities, equipment and team to deliver best-in-class services for this important customer airline,” stated Stewart Angus, the company’s Divisional Senior Vice President for International Airport Operations.
