PROFESSIONAL WORKSHOP ON SPAIN
Eva Maria Riesgo Director Spain Tourism Board Southeast Asia, Australia, and New Zealand
Spain Tourism Board (Turespaña) and the representatives of the Spain Travel Industry are very pleased to welcome you to this workshop and networking evening. Our objective for this activity is to provide you with the latest information on Spain as the third most visited country in the world. Spain is undoubtedly a prime tourist destination for its wide variety of tourism activities and a magnificent culture that reflects the Spanish way of life. In addition to this, Spain offers tourism products, infrastructures and services with high quality, a great cultural heritage, impeccable gastronomical wonders, rich historical tradition, excellent football teams and sporting stars, shopping, stylish and fashionable urban lifestyle and a large array of hotel chains for every tourism segment. Today we have the presence of dedicated Spanish representatives from the various regional destinations such as Andalucía, Catalonia, Galicia, Madrid, and Valencia. We are also joined in this activity by the presence of different Spanish service providers who will for sure enhance your knowledge and awareness of Spain and inspire you to sell Spain more to the Singaporean outbound travelers. And most importantly, one of the most important aspects of travel is the airline connectivity, and for this event in Singapore, we are delighted to collaborate with Singapore Airlines as our main airline partner, which presently flies to Barcelona from its Singapore hub. We are delighted to showcase to you all what Spain can offer to your clients and we wish you a very fruitful workshop.
CO-ORGANIZER
SINGAPORE AIRLINES
ANDALUSIA TOURISM BOARD AVE CITIES NETWORK CATALONIA TOURISM BOARD COSTA BRAVA TOURISM BOARD GALICIA TOURISM BOARD MADRID TOURISM BOARD MONTSERRAT TOURISM BOARD REGION OF MADRID SANTIAGO DE COMPOSTELA VALENCIA TOURISM & CONVENTION BUREAU WORLD HERITAGE CITIES OF SPAIN
ACROSS SPAIN DMC & LEISURE TRAVEL BARCELONA GUIDE BUREAU CITI TRAVEL DMC SPAIN & PORTUGAL SOL VIP TRAVEL
BODEGAS TORRES CASA BATLLÓ NN HOTELS PALLADIUM HOTEL GROUP
EL CORTE INGLÉS SPAIN & PORTUGAL LA ROCA VILLAGE & LAS ROZAS VILLAGE MADRID 7 STARS
AIRLINE PARTNER
DESTINATIONS
www.andalucia.org
Mr. José María Pérez Delegate in Russia, Ukraine & CIS Countries +34 677 906 288 / +34 951 299 300 Fax: +34 951 299 635 jmperez@andalucia.org
Turismo de Andalucía (Andalusia Tourism Board) is the public company of the Regional Government of Andalusia in Spain, in charge of promoting the region Andalusia and its tourist resources: Costa del Sol, Costa de la Luz, Costa Tropical, Costa de Almería, Málaga, Seville, Granada, Córdoba, Cádiz, Huelva, Almería, Jaen, Jerez, Ronda, Marbella, Sierra Nevada Ski Resort, etc... Andalusia is the southernmost region in Spain and the largest region in the country, with a territory of almost 88.000 square kilometers. Andalusia is located along two seas that border the region: Mediterranean Sea and Atlantic Ocean. Andalusia is also the cradle of Flamenco music and dance. Visit and enjoy Andalusia INTENSELY!!! Where in Andalusia can you find the most visited monument in Spain?
www.avexperience.es
Mr. Manuel Viñuelas International Promotion & MICE +34 955 471 222 comercial@avexperience.es secretaria@avexperience.es
The AVE Cities Network is the association of tourist destinations in Spain connected by the high Speed. It was formed with the objective of promoting the cities that integrate it under a common strategy. This network markets two types of tourism products: the Renfe Spain Pass and Avexperience. Avexperience, is a tourist product that includes travel via the highspeed train called AVE including hotels and experiences. Renfe Spain Pass, is a ticket service exclusively for foreign tourists. A new way of traveling that facilitates the mobility with flexibility, being able to know several destinations of the AVE Cities Network. Discover Spain in a different way: more than 30 destinations connected by high speed train. How many hours will it take you to go on AVE train from Madrid to Málaga?
www.catalunya.com
Mr. Sergi Giménez Asia-Pacific Marketing Executive sergi.gimenez.ext@gencat.cat
What is the name of the picturesque city in Catalonia where you can find the Eiffel Bridge?
Catalonia Tourism Board – Asia-Pacific Office +65 6220 4022 info.act.sea@gencat.cat www.facebook.com/ catalunyaexperience.apac
Catalonia is encompassed within the Mediterranean Sea and the Pyrenees mountains - a region bountiful in experiences ranging from wine and food trails, cultural excursions, UNESCO World Heritage tours, outdoor adventures within our well preserved natural environment, while focusing on becoming the hub for sustainable tourism in Europe. Our office works closely with the tavel trade and the media to promote the beauty that Catalonia has to offer. Catalonia is a desired lifestyle and tourism destination from Asia-Pacific countries.
www.costabrava.org
Mr. Jaume Marín Marketing Director +34 972 208 401 jmarin@costabrava.org
Ms. Sandra Perich Product Manager +34 972 208 401 sperich@costabrava.org
Wonderful, amazing, extraordinary, stunning, thrilling… It is impossible to choose just one adjective to convey all the charms of the Costa Brava and the Girona Pyrenees. It is a land of small dimensions but enormous sensations. In the space of just a few kilometres, the landscape takes you from snow-covered mountains almost 3,000 metres in height down to the most heavenly coves on the Mediterranean coast. It is an amazing place, which invites you to enjoy every moment of its charm and uniqueness, with first-class premium experiences and highly exclusive services.
What is the name of the famous surrealist artist who has a theatre-museum in Figueres, a museum-house near Cadaqués and a castle in Púbol?
www.turismo.gal
Ms. Sandra Mayán External relations. Promotion Department +34 981 542 530 mayancen@xunta.es 012@xunta.es
Galicia, located in the Northwest part of Spain bordering Portugal, is a green landscape with a wild coastline battered by the Atlantic Ocean. Galicia boasts of an ancient culture with Celtic origins. There can be few cities in the world as beautiful as Santiago de Compostela with the undisputed splendour of its monuments and medieval streets. It is for these reason that is was declared as World Heritage City by the UNESCO. The pilgrim’s route “Camino de Santiago” or “Way of Saint James” brings tourist from all over the world. Some people do it for its spirituality, some for culture, and some for love of adventure. Visiting Galicia can offer a singular experience, the chance to escape routine, travel through nature in its purest form, get lost in the mystery and find inner peace. Or visiting World Heritage Monuments, vibrant cities, and much more…. Which famous flower is common in Galicia that is also a tourism route inside the region?
www.esmadrid.com/en
Mr. Javier Amichis Regional Manager ME/ APAC Travel Trade & Market Development Madrid Destino +34 915 787 763 jamichis@esmadrid.com
Madrid is an open-minded city where culture, entertainment and business share an attractive, thriving space. Thanks to its modern and cosmopolitan flare and to the friendly and passionate character of Madrilenians, the Spanish capital makes everyone feel right at home while providing them with some of the world’s most interesting tourist attractions. As the marketing agency for the city, Madrid Destino is responsible for the cultural, tourism, economic and business promotion of the City of Madrid, at a national and international level. Furthermore, our organization also includes the Madrid Convention Bureau (MCB), an organization which promotes business tourism as well as convention bids and incentive travel. How many museums are included in the itinerary of the Art Walk?
www.montserratvisita.com
Ms. Susana Peña Commercial & Sales Director +34 93 877 77 01 Fax. +34 93 877 77 24 reserves@larsa-montserrat.com
Montserrat, a unique mountain in the world for its peculiar shape and formation, is located less than one hour from the city of Barcelona. Montserrat is the home of the Sanctuary of Our Lady and the Benedictine monastery which, for almost a thousand years, has been at the service of all the pilgrims from over the world, who come to venerate the image of the Black Virgin. The Escolania, one of the oldest boys’ choirs in Europe, participates in religious services and in the community’s prayer in the Basilica. You can also visit the Museum of Montserrat with six collections, from the Archaeology of the Middle East to avant-garde art, with such important figures as Caravaggio, Picasso, Dalí, Monet, Degas, Rusiñol, Casas or Scully. In terms of accommodation there are two alternatives: hotel or apartments. The Audiovisual room is a renovated space which reflects the monastery’s will to respond and offer substance to the thousands of visitors and pilgrims who are interested in learning about Montserrat and its significance. What is the popular name of the famous black Virgin of Montserrat?
www.turismomadrid.es
Ms. Daniela Verena Jakobs Tourist promotion www.turismomadrid.es raquel.gonz.aguilar@madrid.org The official +34 917tourism 206 690 board of the Madrid Region is the organization in charge +34 634promotion, 509 832 of tourism both nationally and internationally.
raquel.gonz.aguilar@madrid.org
The city of Madrid is open and welcoming, modern yet traditional, stately yet popular, lively yet peaceful and you will find the Madrid Region offering so much more. For example, the cities of Aranjuez, Alcalá de Henares and San Lorenzo del Escorial, these have been declared World Heritage Sites or the small picturesque towns such as Chinchón, with the charming villages in the mountains. You will discover that Madrid and its surrounding districts and towns within the region have something for everyone, whatever your age, and whatever your preferences maybe. Be it be culture, leisure, nature, shopping, gastronomy and wine and much, much more. Which city in the region of Madrid is included in the World Heritage Cities?
www.santiagoturismo.com
Ms. Flavia Ramil Managing director + 34 981 555 129 xerencia@santiagoturismo.com promo@santiagoturismo.com
Santiago de Compostela, capital of the region of Galicia and an UNESCO World Heritage City, is the final destination of the Way of St. James. Pilgrims from all over the world visit the Apostle St.James´relics and gain the Jubilee in its Cathedral each Holy Year. Santiago de Compostela is situated at the northwest Spain and it is very secure city where the tourist will feel respected. It is also a great tourist, congress and cultural destination with an international airport and modern infrastructures which facilitate the annual influx of three million visitors.
What is the symbol of the Road to Santiago de Compostela?
www.visitvalencia.com
Mr. Manuel Ferrís Market Manager SEA, Australia & NZ +34 961 249 941/ +34 606 391 090 manuel.ferris@visitvalencia.com promocion@visitvalencia.com
Valencia one of the best cities to visit in Spain: sun -kissed shores, a booming culinary scene and 2,000 years of history. Mix in the perfect climate, friendly locals and smart urban planning and you might never want to leave! Not to mention that the city is easily accessible via its international airport which is located just 5 miles from the city centre. Once you open the doors to Valencia, you will be awed by the beauty that complements its strong leisure and MICE offerings. Valencia is a city full of surprises. Those who come for business, surely return for pleasure! Services offered: Advice on choosing the most appropriate setting for any event as well as information about the city for any kind of segment. Assistance with site inspections & famtrips/presstrips to the city. Networking with professionals from the tourism sector Promotional materials about Valencia and general city information. Event promotion through our social media and Web. Which attraction complex was designed by the Valencian architect Santiago de Calatrava in the city of Valencia?
www.ciudadespatrimonio.org
Ms. Patricia Hernández Tourism Advisor +34 920 354 000 turismo@ciudadespatrimonio.org
Spain has the privilege of being among the countries with the largest number of registrations in UNESCO’s World Heritage list. The World Heritage Cities of Spain Group began joining the forces of the cities involved in 1993, to create a not-forprofit association with the purpose of acting together to protect and promote the historical and cultural heritage of those cities: Alcalá de Henares, Ávila, Baeza, Cáceres, Córdoba, Cuenca, Ibiza, Mérida, Salamanca, San Cristóbal de la Laguna, Santiago de Compostela, Segovia, Tarragona, Toledo and Úbeda. These fifteen cities offer an extraordinary legacy, as well as modern spaces with renewed infrastructures to enhance their monumental character and make them closer to their citizens. They are reinvented cities, especially designed to live the adventure of history.
How many total World Heritage Cities do we have in Spain?
DMC & SPECIALIZED AGENTS
www.across-spain.es
Mr. Ignacio Grijalvo Director +34 913 605 864 Fax: +34 915 233 590 igrijalvo@across-spain.es
Our company is dedicated to inbound tourism in Spain for the last 26 years and is based in Barcelona & Madrid. Specialized in incentives, meetings, congresses and technical visits, as well as leisure travellers, counting with a large portfolio of programs for gastronomy, festivals, religious tourism, and sports. Across Spain is an authorized ticketing agent for FC Barcelona, Real Madrid, Atlético de Madrid, RCD Espanyol, handball, basketball, Moto GP and Formula 1. Specialized DMC in Asia, Indonesia, China, India, for the last 8 years with our own office and staff in Jakarta and staff. Bahasa indonesian and chinese speaking guides available in our destinations. What is Across Spain’s main strength and product offer with regard their itineraries and routes that other DMCs is not so well known for?
www.barcelonaguidebureau.com
Ms. Carmen Turiera Managing Director & Co-owner +34 667 419 122 carmen@barcelonaguidebureau.com
Barcelona Guide Bureau is a well-established travel agency that specialises in providing a wide range of fascinating tours in and around Barcelona and Catalonia. Our clear mission is to deliver high quality tour services with professional guides to ensure that the expectations of both our individual clients and travel agent clients are met. We offer two main products: Exclusive and tailor-made Private Tours, and Daily Sightseeing Tours carefully designed to ensure the most of our clients’ time. We can also design tailor-made products or services such as pre and post tours for congresses and/or cruises, group incentive programmes, monothematic presentations (Barcelona, Gaudí, Miró, etc.), site visits, gymkhanas, bike tours or any other idea you may have. We do viability studies and assessments offering the most suitable options in each case. Which year was Barcelona Guide Bureau founded?
www.cititravel.es
Mr. Javier Martínez Director for Asia Pacific +34 913 605 345 +86 138 1013 5475 j.martinez@cititravel.es
Cititravel DMC Spain & Portugal is the largest DMC company in Spain and Portugal, founded in 1985 specialized in MICE, football, golf and tailormade trips. We have eight offices all around Spain & Portugal (Madrid, Barcelona, Valencia, Costa del Sol, Seville, Mallorca, Tenerife and Lisbon) and we are happy to share with you our expertise and local knowledge of all our destinations to provide the best experiences to your clients. We offer products and experiences: M.I.C.E., CULTURE, GASTRONOMY, SPORTS- Due to the sunny weather in Spain we count with excellent Golf fields. We can organize private Golf tournaments, Golf tours to play in different cities all around Spain. Just let us know what you need. Recently, as the official Representative agency of the Campus Experience of Real Madrid, Cititravel can also organize football camps to kids where they will have the opportunity not only to learn from a famous coach also to meet the famous players of Real Madrid. How many offices does Cititravel have in Spain?
www.solviptravel.com
Ms. Tatiana Ganina Marketing Manager +34 934 674 848 marketing@solviptravel.com
Sol Vip Travel is one of the leading DMC in Spain, based in Barcelona, with 25 years working experience in V.I.P. individual and MICE tourism. We provide luxury leisure and tailor-made exclusive programs for individual and business travel in the whole Spain. We offer a wide range of services like accommodation in the best hotels of 4*-5*, transfers by luxury cars, helicopters and yacht rental, gastronomic and winery programs to all regions of Spain, exclusive master-classes(flamenco, cuisine, tuna fishing, master Chef, etc.), football and concert tickets to V.I.P. lounge, leisure with famous people(cocktail with David Guetta on Ibiza, football match with the legend, etc.), spa and wellness programs, extreme experience(Formula 1 drive, balloon trips, test-drive, regattas competitions), programs for Incentive trips and activities for team building. Having partners all over the country helps us to offer the best services, competitive prices and flexible conditions to our partners! How many UNESCO World Heritage sites can you find in Catalonia, all of which can be visited with Sol VIP Travel?
HOTELS & SPECIAL VENUES
www.torres.es
Mr. Marc Kolling Wine Tourism & Event Sales Coordinator +34 679 160 028 mkolling@torres.es
The name Torres has been associated with wine ever since the family planted their first vineyards in Penedès more than three centuries ago. From the very beginning, since 1870 when the company was founded, Bodegas Torres has been true to its roots and has received worldwide recognition for its wines and brandies. The winery is only a 40 minute drive from Barcelona, surrounded by one of the most emblematic vineyards of the family - Mas La Plana, the birthplace of the prestigious red wine with the same name - and it is an ideal place to experience a great variety of unique activities, exclusive visits and different wine pairings.
Which year was Bodegas Torres founded?
www.casabatllo.cat
Ms. Anahy Gutiérrez Key Account Manager +34 932 160 306 anahygutierrez@casabatllo.cat
Casa Batlló is one of the most emblematic buildings of the famous architect Antoni GaudÍ. With the aim of keeping his legacy alive we work hard day after day to ensure the best relationship with our customers and the best experience to our visitors. For that reason Casa Batlló is opens 365 days a year, from 09:00h to 21.00h, last admission at 20:00h. Also, in order to recreate the boundless imagination of Antoni Gaudí and with the aim of capturing his limitless genius and decoding the architect’s language, Casa Batlló has opted to make use of new technologies in a big way: we have included completely new content that combines augmented reality and virtual elements to offer a much more dynamic, captivating and surprising cultural visit concept.Casa Batlló guarantees a direct contact with all collaborators to ensure a good communication and the best quality of the given service. We invite you to enjoy a unique experience in one of the most iconic buildings of the world. Rates for 2018 are: Adults: 24,50€ / Students, children, senior: 21,50€ / Children from 0 to 6 y.o: free admission. What is the name of the architect that designed Casa Batlló?
www.nnhotels.es
Ms. Pilar Noguera Sales Director +34 935 522 620 pnoguera@nnhotels.es
11 exclusive Urban Luxury Hotels & 30 fully equipped apartments Hotels with personality, a distinctive style with a common element: its location in the most emblematic areas of Barcelona, touristic and commercial, the urban character added to the quality of their services makes them ideal for both leisure and business. The collection includes: Hotel 1898****luxe, COLONIAL LUXURY HOTEL IN LAS RAMBLAS; The Corner Hotel, A HOTEL MADE IN BARCELONA; U232 Hotel****, IN THE HEART OF THE EIXAMPLE; Hotel Barcelona Universal****, 5 MINUTES WALKING FROM LA RAMBLAS; B-hotel***, LOCATED IN PLAZA ESPAÑA WITH TERRACE & POOL; Hotel Granvia***, A PALACE IN BARCELONA CITY CENTER; Hotel Jazz***sup, NEXT DOOR TO PLAZA CATALUNYA AND RAMBLAS; Hotel Soho***; IN THE HEART OF THE EIXAMPLE; Hotel Europark***, BOUTIQUE HOTEL NEXT TO PASEO DE GRACIA; Hotel Parlal·lel**sup, THE ECONOMY OPTION AT THE CITY CENTER; and Midtown apartments; LUXURY APARTMENTS IN THE EIXAMPLE OF BARCELONA. How many hotels does Núñez i Navarro Hotels offer in Barcelona?
www.palladiumhotelgroup.com
Ms. Sandra Polo Asia Pacific Sales Manager +34 629 466 182 +34 971 313 811 sandra.polo@palladiumhotelgroup.com
Palladium Hotel Group (PHG) is a Spanish hotel chain with over forty years of experience. PHG owns 48 hotels in six countries and operates five well-diffe rentiated brands that satisfy the needs of any type of traveler, including modern city-center establishments with Ayre Hotels and lifestyle urban hotels with Only You Hotels, both in Spain; luxury 5-star resorts in the Caribbean with Grand Palladium Hotels & Resorts; unexpected music-infused experiences with Ushuaïa Beach Hotel Ibiza; and the unique style and energy of the legendary Hard Rock Hotels brand with properties in Ibiza and Tenerife. We offer amazing facilities and first-class service for a wide array of clients. Thanks to our unbeatable locations, state-of-the-art facilities and a full team of dedicated professionals, we have everything you’ll need to ensure the success of your event, above and beyond your expectations! Which chain of hotel does Palladium have in Ibiza which is also present in destinations in Southeast Asia like Bali, Indonesia?
SHOPPING
www.elcorteingles.com/luxe
Ms. Silvia Martínez de Tejada Regional Sales Manager +34 914 018 500 / +34 649 531 765 silvia_detejada@elcorteingles.es internationaldesk@elcorteingles.es
Spanish shopping group with over 8000 international brands in more than 80 stores throughout Spain and Portugal. Widest selection of Luxury, International & Spanish Brands and Gourmet Products Tourists privileges: 10% Reward on purchases + the Highest Tax Refund in Europe YOUR ONE-STOP SHOPPING PARTNER IN SPAIN CONVENIENT LOCATION AND OPENING HOURS (Open up to 362 days a year & 12 hours a day) Multilingual Staff & singage & personalized services for High-end FIT or groups.
Why is it that El Corte Inglés has the triangle as its Logo?
www.ValueRetail.com
Mr. Victor Benitez Tourism Manager International Markets - Spain +34 91 640 49 00/ +34 678 286 129 Fax: +34 91 640 1019 VBenitez@valueretail.com
Welcome to the Collection of Villages, by Value Retail – unique shopping destinations in Europe and China, where something extraordinary happens every day. With great brands, luxury experiences and a world-class hospitality offering, here’s what makes the Villages destinations for the discerning traveller: • Between 90 and 140 boutiques in each Village, with world-famous international brands and niche local brands, all in one place • Savings of up to 60% – and sometimes more –, all year round. • The Villages are constantly evolving, with new boutiques of prestigious brands opening on a regular basis from Monday to Sunday. • Excellent transport links with charming, open-air, pedestrian boulevards. • Attractive locations, close to iconic tourist destinations (Madrid and Barcelona). • Outstanding hospitality, a relaxing environment, restaurants, VIP Lounges, free WiFi, Instant Tax Refund and children’s play areas. • Each Village has teams of dedicated experts in fashion, tourism and hospitality to offer the finest shopping experience. How many Chic Outlet Shopping Villages are there in Spain? In which cities?
www.Madrid-shops.com
Ms. Susana Fernández China Chief Representative +86 21 5258 5004/05; +34 91 538 35 00 Fax: +86 21 5258 5006 sfernandez@madridinternational.cn camara@camaramadrid.es
The campaign "Madrid, a 7 Star Destination. The Best Shop in the World", is addressed to tourist willing to travel for shopping and seeks to position the Madrid Region as the Best International Hub for shopping in the world. The campaign is an initiative of the Directorate General of Trade and Consumption of the of Madrid Regional Government and the Madrid Chamber of Commerce, Industry and Services within the Comprehensive Plan to Support Retail and Trade issued by the Ministry of Commerce of Spain. One of the instruments to approach shopping tourists has been the creation of the Webpages Madrid-gouwu.cn and Madrid-shops.com. In addition, a free application for mobile devices called "Madrid Shopping Experience” has been enabled in English, Spanish, Japanese and Chinese. These tools display the so-called "Premium Routes", both commercial and gastronomic, customized to provide a unique shopping experience to tourists visiting Madrid. Which part of Madrid are the shopping locations located?
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PROFESSIONAL WORKSHOP ON SPAIN
www.spain.info