AIESEC | Italy 1415 | MC | NST 2nd Round

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Application Package Round I1



Dear AIESECer, Thank you for taking a look to our NSTs opportunities. For AIESEC in Italy it’s a pleasure to give the opportunity to new people to join our NSTs board and to be open to give more leadership and professional expereinces to people that are interested in giving a contribution to our national network and country. Be an NSTs is not alway easy : that’s why we committed as a team to fully implement Team Minimums for NSTs and to provide a complete and fulfilling experience to all the people that will decide to apply and will be selected. If you have any question regarding the application feel free to contact the MC! Good Luck

The DDL will be on the 4° of December

Applications must not exceed the 5 pages and font size 18.


MCP MC VP F MC VP OD

Andrea Michele Guiscardo

Varotto Guidi Urso

andrea.varotto@aiesec.it Michele.guidi@aiesec.it guiscardo.urso@aiesec.it

varoz.cmp

3486625921

guiscardo.urso

3491579005

MCVPOGCDP

Mariavittoria

Pesce

MC VP iGIP

Mariangela

Colasanti

MC VP iGCDP

Antonio

Schiattarella

MC VP TM

Kristina

Rudoman

kristina.rudoman@aiesec.it

kristinarudoman

3318007361

MC VP PR MC VP BD

Gaia Chiara

Alaimo Gianola

gaia.alaimo@aiesec.it chiara.gianola@aiesec.it

chiara.gianola

3319670257

MCVPOGIP

Gianmarco

Santoli

gianmarco.santoli@aiesec.it

gianmarcosantoli

3345739241

MCVP MKTG

Maripaz

Cano

maripaz.cano@aiesec.net

mariadelapazcano herrera

3409577651

mariavittoria.pesce@aiesec.it mariavittoria_ita mariangela.colasa nti antonio.schiattare antonio.schiattarella@aiesec.it lla2 mariangela.colasanti@aiesec.it

3409303216 3403621716

3385467871


Dear AIESEC in Italy, this year the Ogip is growing like never before, we are achieving results that in the past were never imagined, and this thanks to incredible efforts that all our plenary is commiting together. Now we have the possibility to not just grow, but jump into another dimension, reaching the global top performers and for the first time become 1 of the 10 top entities in the world. That's why is time to evolve the MC Ogip structure, starting to face and delete the bottlenecks that are still affecting this area. The idea of the NST functional coach was born to have a person that will fully commit in helping the LCs that are in their borning step, ensuring that finally all the LCs will be alligned and have a clear understanding of the processes and structure of the area. Meanwhile, the NST International relations & Co-delivery will directly manage some country partners in order to change the way in which we collaborate with them and scale-up our operations. These two people, working directly with me, will have the honors and obligations to be the team that will evolve the Italian Ogip.

Good luck!

The DDL will be on the 4째 of December

Applications must not exceed the 5 pages and font size 18.


MCVP OGIP

NST Functional Coach

NST International relations & Codelivery


JD & ACCOUNTABILITY Towards LCs - Deliver National Strategies to some specific LCs - Coaching of LC VPs in a tailored approach - Deliver webinars and facilitate at the conferences (if possible) - Co-facilitate the transition Towards MC VP Ogip - Accountable about coaching and LCs' development - Deliver inputs from LCs- coachees Workload Max 8 hours per week Position will start after the selection process till June 30 Benefits Work closely with MC startegies and MC VP Ogip, learn how to delivery a virtual coaching system, lead part of Ogip 2015 team, FACI in national conferences

KPIs # MA of Coached LCs # RE of coached LCs # of Cluster improvements # monthly calls # monthly chats # of Webinars/Training


QUESTIONS What is your motivation in applying as NST Functional Coach? Define a strategy that would let a LC with 3 members in January,no VP ogip and the LCP as final Ogip final responsible of the LC, to achieve 5 RE in April. Define on a timeline how would you split their JDs, concrete action steps, sub product on which focus and monthly KPIs How would you track a LC in order to be always updated about the current status?


JD & ACCOUNTABILITY Towards LCs - Deliver international MC2MC strategies on local level - Deliver webinars and national conferences (if possible) - Ensure S&D alignment for specific country partners Towards MC - Accountable about relations with specific entities - accountable for the MC2MC and S&D alignment - Accountable for increasing/decreasing of the partnerships - Resposible of the Co-delivery with the Entity partners Workload Max 8 hours per week Position will start after the selection process till June 30 Benefits Work closely with MC VP Ogip, defining national strategies to scale up in operations and timeline. Work directly with international partners, foreign MC VPs and AI for specific strategies.

KPIs # MA with MC partners # RE with MC partners # of monthly chat with partners # of partnerships # of follow-up with MC partners # of Webinars/Trainings # of NPS with MC partners


QUESTIONS What is your motivation in applying as NST International Relations & Co-delivery? How would you manage a partnership with another MC in order to be sure to achieve the partnership goal. Please imagine to be at January1 and that you have to achieve a partnership of 10 RE in May in Marketing subproduct. Define action steps of the partnership, follow up and how would you ensure the exchanges How would you align the Italian LCs with the partner's Supply and ensure the co-delivery of the LEAD


Dear AIESEC in Italy, The structure of the TM NST department is changing, we as MC reviewed the priorities and decided to focus on more clear and detailed strategies, that’s why we opened the Talent Capacity and TXP projects plus we decided to keep the Coaching part that was perfectly working. I’m really glad that you’re taking this step for making TM in Italy grow and perform as much as possible, supporting LCs or developing new strategies together with the plenary and me. If you have any question feel free to approach MC or current NSTs! Good luck!

The DDL will be on the 4° of December

Applications must not exceed the 5 pages and font size 18.


MCVP TM

Talent Capacity PJ TL (position not open)

TXP Project TL

Talent Capacity TM

TXP Project TM

Talent Capacity TM

TXP Project TM


JD & ACCOUNTABILITY

Towards LC: Collect inputs from LCVPs TM in order to build good national strategies Develop together as a Forse Talent Capacity strategies and present it to plenary and VP TM. Provide them with all materials needed and relevant education Support LCVP TM with strategies implementation Create National Talent Capacity tools, booklets, guidelines, etc. Deliver webinars and facilitate at the conferences (if needed) Co-facilitate the transition to NST successor.

Towards MCVP TM: Accountable about projects’ development & support provided to LCVPs Delivering inputs from LCs Report on TM Projects development, materials development, and webinars/trainings delivery

Mos & Workload # of TMP/TLP in AIESEC Italy 6 hours per week Position will start on the 1st of January and last till the 30th of June


BENEFITS & KPIs Development and delivery of national Talent capacity strategy, coaching of LCs for implementation, provide support and accountability to MCVP ™ Talent Capacity includes: LC structures, HR planning, internal and external recruitment, strategies to increase Talent capacity in LCs, Re-integration and Interns’ Integration, Mini-experience strategies KPIs

# of Strategies developed # of Materials created # of HR in AIESEC Italy % of RR in AIESEC Italy # of Meetings with Project Team % of Strategies implemented nationally # of Webinars/Trainings delivered

BENEFITS

Team minimums Induction trainings Leading the team of LCVP TM Personal coaching from MCVP TM Professional development in TM area and virtual management


QUESTIONS

• What is your motivation to apply as Talent Capacity Team Leader/Team Member? • Why do you think Talent Capacity is important and how is it contributing to exchanges? • How would you structure Mini-expereinces^? • How would you suggest to run internal recruitment?


JD & ACCOUNTABILITY

Towards LC: Collect inputs from LCVPs TM in order to build good national strategies Develop together as taskforce, TXP strategies and present it to plenary and VP TM. Provide them with all materials needed and relevant education Support LCVP TM with strategies implementation Create National TXP tools, booklets, guidelines, etc. Deliver webinars and facilitate at the conferences (if needed) Co-facilitate the transition to NST successor.

Towards MCVP TM: Accountable about projects’ development & support provided to LCVPs Delivering inputs from LCs Report on TM Projects development, materials development, and webinars/trainings delivery

Mos & Workload # of TMP/TLP in AIESEC Italy 6 hours per week Position will start on the 1st of January and last till the 30th of June


BENEFITS & KPIs Development and delivery of national TXP strategy, coaching of LCs for implementation, provide support and accountability to MCVP TM. TXP includes: Team minimums and their implementation, Team activities, Trainings and Coaching, Performance evaluation system, Strategies for improvement TMP/TLP NPS. KPIs # of Strategies developed # of Materials created % of Team minimums implemented in AIESEC Italy % of RR in AIESEC Italy % of NPS of TMP/TLP # of Meetings with Project Team % of Strategies implemented nationally # of Webinars/Trainings delivered

BENEFITS

Team minimums Induction trainings Leading the team of LCVP TM Personal coaching from MCVP TM Professional development in TM area and virtual management


QUESTIONS

• What is your motivation to apply as TXP Project Leader/Team Member? • What are the main pillars of a TXP and what would you suggest to LC that wants to ensure a qualitative TXP? • Which kind of material would you create for LCs? • Which strategies would you run for improve TMP/TLP NPS?


MCVPMKT

Designer

oGIP Brand Manager

iGCDP Brand Manager

iGIP Brand Manager

TM Brand Manager

Web Manager

Video Manager

Social Media Marketing Manager


JD & ACCOUNTABILITY • Supports MKTG activities • Develop the graphic design of materials and strategic ideas for AIESEC programs • Develop materials for Q1/Q2 • He/she will be in be responsible for coaching to VP's MKTG regarding design and brand uses. • Assist to national chats • Attend national conferences, as a delegate, FACI or support team member, • it depends on MKTG's needs (financially speaking, it’s not 100% sure that • it'll be covered by MKTG)

Requirments : Knowledge of English Knowledge of Italian (preferred) Good knowledge of design programs (photoshop, Illustrator, Acrobat pro*) Creativity and commitment

Details & Workload Time commitment: 8 or 10 hours per week Length of the position: 6 months From: 1th of January to 30th June 2015 Accountable to: MC VP MKTG Working with: LC VP MKTG, NST Future opportunities: MC VP, Ceeder


BENEFITS & KPIs KPIs

# of materials for Q1-Q2 # of trainings for VPs # of coaching chat for VPs % Initiatives implemented

BENEFITS Opportunity to showcase your work around Italy (LCs and expansions) Opportunity to create your design portfolio Get experiences working in virtual and international team Opportunity to get the facilitation experiences (check the last point in the job description) Get experiences in marketing campaigns Team minimums


QUESTIONS Why are you applying for this position? Mention your AIESEC experience Share a link of your work/portfolio (preferred) Make a proposal of image/graphic line for pocket recruitment for Global Talent (ogip), considering the following characteristics: Product: Global Talent Subproduct: Teaching Name of the project: Shape Colombia Duration: 5 months Salary: yes Spots: 200 opportunities The proposal should be aligned with the current graphic line of Global Talent campaign Uses: National and local promo online (mainly facebook) Value proposition: Fast process for matching, average 10 days


JD & ACCOUNTABILITY • Management and tracking of marketing activities related with operation area for Q1/Q2 • He/she will be in be responsible for coaching to VP's MKTG regarding to market analysis, products and campaigns management. • Assist to national chats • Attend national conferences, as a delegate, FACI or support team member, it depends on MKTG's needs (financially speaking, it’s not 100% sure that it'll be covered by MKTG)

Requirments : Knowledge of English Knowledge of Italian (preferred) Creativity and commitment Management skill Capability of analysis LC VP experience (preferred)

Details & Workload Time commitment: 8 or 10 hours per week Length of the position: 6 months From: 1th of January to 30th June 2015 Accountable to: MC VP MKTG Working with: LC VP MKTG, NST Future opportunities: MC VP, Ceeder


BENEFITS & KPIs KPIs # of application for Operations projects Q1-Q2 % of conversion rate # of trainings for VPs # of coaching chat for VPs % Initiatives implemented

BENEFITS

Get experiences working in virtual and international team Opportunity to to get the facilitation experiences (check the last point in the job description) Working closely with MC VP MKTG and IGCDP Get professional experiences in management of marketing activities for projects Team minimums Induction training


QUESTIONS

Why are you applying for this position? Mention your AIESEC experience Biggest achievement and failure as AIESECer, what did you learn from them? Mention 3 main strategies to increase the performance of MKTG for the area (iGCDP,oGIP,iGIP or TM) you are applying for.


JD & ACCOUNTABILITY Active participation in new website creation Supports MKTG activities for operational areas (TM, iGIP, oGIP, iGCDP) Attend national conferences, as a delegate, FACI or support team, it depends on MKTG's needs (financial speaking, it’s not 100% sure that it'll be covered by MKTG) He/she will be in be responsible for coaching to VP's MKTG regarding website maintenance Work closely with web manager

Requirments : Knowledge of English Knowledge of Italian (preferred) Creativity and commitment Management skill Capability of analysis LC VP experience (preferred)

Details & Workload Time commitment: 8 or 10 hours per week Length of the position: 6 months From: 1th of January to 30th June 2015 Accountable to: MC VP MKTG Working with: LC VP MKTG, NST Future opportunities: MC VP, Ceeder


BENEFITS & KPIs KPIs # website completed

# online strategies implemented # of LCs with website aligned

BENEFITS Get experiences working in virtual and international team Opportunity to to get the facilitation experiences (check the last point in the job description) Working closely with MC VP MKTG Opportunity to contribute directly to online revolution in AIESEC in Italy, by developing new websites. Team minimums Opportunity to showcase your work around our global network (LCs, AIESEC countries) Opportunity to get professional experience working in IT activities.


QUESTIONS

Why are you applying for this position? Mention your AIESEC experience Biggest achievement and failure as AIESECer, what did you learn from them? Make a proposal of structure for GIP website, to promote IGIP and oGIP with AIESEC network (only a mock up)


JD & ACCOUNTABILITY Supports MKTG activities for operational areas (TM, iGIP, oGIP, iGCDP, oGDCP) Develop a video for GLOBAL CITIZEN, GLOBAL TALENT incoming and outgoing (script, storytelling, realization) Assist to national chats Attend national conferences, as a delegate, FACI or support team iGIP) member, it depends on MKTG's needs (financially speaking, it’s not 100% sure that it'll be covered by MKTG)

Requirments : Knowledge of English Knowledge of Italian (preferred) Creativity and commitment Management skill Capability of analysis LC VP experience (preferred)

Details & Workload Time commitment: 8 or 10 hours per week Length of the position: 6 months From: 1th of January to 30th June 2015 Accountable to: MC VP MKTG Working with: LC VP MKTG, NST Future opportunities: MC VP, Ceeder


BENEFITS & KPIs KPIs # of videos completed # of views on you tube

BENEFITS Opportunity to showcase your work across Italy and our global network (LCs, AIESEC countries) Get experiences working in virtual and international team Opportunity to to get the facilitation experiences (check the last point int the job description)


QUESTIONS

Why are you applying for this position? AIESEC Experience Make a script for GLOBAL CITIZEN campaign for summer peak Attach 1 link of your previous work


KPIs & ACCOUNTABILITY

% Social media growth #Likes, susbscribers and engagement # Interactions (likes, shares and comments) % of customers contacted through social media % Completed strategies % Initiatives implemented

Requirments : Knowledge of English Knowledge of Italian Creativity and commitment Management skill

Details & Workload Time commitment: 8 or 10 hours per week Length of the position: 6 months From: 1th of January to 30th June 2015 Accountable to: MC VP MKTG Working with: LC VP MKTG, NST Future opportunities: MC VP, Ceeder


BENEFITS & JD BENEFITS Keeping updated about the digital trends Get experiences working in virtual and international team Opportunity to to get the facilitation experiences (check the last point int the job description) Opportunity to be in charge of the social media management at national level Get experiences in social media marketing activities for different products Management of national social media, and be in charge to take care of social media branding and strategies at LC level for specific social networks (no as manager, only as supervisor). Supports MKTG activities at national level Responsible for coaching VP's Mktg Implementation of viral strategies and editorial calendar Making social media reports monthly to deliver to MC VP MKTG Assist to national chats Attend national conferences, as a delegate, FACI or support team member, it depends on MKTG's needs (financially speaking, it’s not 100% sure that it'll be covered by MKTG)


QUESTIONS

What’s your motivation to apply to this position? Create a proposal for PLAY recruitment using Social Media Structure a weekly timeline of FB for AIESEC Italy Page How would you structure an Instagram campaing? How would you optimize the use of twitter and LinkedIN for the promotion of Global Talent?


MCVPiGCDP

NST International Realations

Product Innovation Team Leader

Product Innovation Team Member

Product Innovation Team Member

Product Innovation Team Member

Product Innovation Team Member

Product Innovation Team Member


BENEFITS & KPIs Innovation is the answer to bring our iGCDP to the next level. You will have the opportunity to create a new summer project based on a Market Analysis. The team will be composed by 1 Team Leader and 5 Team members (not only iGCDP people). Attending a summit in Milan in January is mandatory. MoS Market Analysis New Issue New TN Taker New Project Increasing relevance of NST Commitment of IGCDP network with national directions Standardization of national programs Increasing leadership in IGCDP network

Main Functions & KPIs Market Analysis Number of chats, calls, meetings Number of national strategies successfully implemented in LCs Main Functions Market Analysis To ensure the LCs have the materials to guarantee the selling To create strategies to achieve the goals together with MC. Summit in Milan To ensure we have also the right demand for Matching


QUESTIONS

What’s your motivation to apply for this position? Please make a timeline of the entire preparation in order to have a final product in the end of January.


BENEFITS & KPIs Matching is one of the key processes in ICX. You will have the opportunity to interact with people all over the world and, in your hands, the responsibility of finding suitable EPs for our TNs. In the other hand, we need to know the availability of EP profiles, which changes in time, in a Demand and supply study. This is why you will be in constant research of the EP International market. The IGCDP International Relations Manager is responsible for supporting the matching of all LCs of AIESEC in Iatly as well as establish and sustain international partnerships (both MC to MC and LC to LC partnerships).

KPIs Number of Matches Number of trainings and coachings delivered Number of matching weekly interviews Number of LCs following all national matching procedures Number of partnerships established and delivering what was promised Number of national strategies successfully implemented in LCs


BENEFITS & KPIs MoS

Increasing leadership among IGCDP interns Knowledge management Achievement of national goals Increasing relevance of NST Commitment of IGCDP network with national directions Standardization of national programs Increasing leadership in IGCDP network Strong weekly tracking Reporting Direct communication and accountability to the AIESEC in Italy MCVP iGCDP Send reports every week to the MCVP iGCDP Participate in weekly NST meetings

Main Functions & KPIs To track Match goals To ensure the LCs have the minimums materials to guarantee a good matching To create strategies to achieve the goals together with MC and NST Training and Coaching about how to match To promote Italian TNs To make sure our search tool is weekly updated To guarantee an LC to LC cooperation to all LCs of AIESEC in Italy To schedule Matching Manias, Country Meetings, Webinars and Wiziq classes To phone call MCs and LCs of other countries to track partnership and promote our TNs To ensure we are well working with our matching programs


QUESTIONS

Please, create a SWOT analysis of International relations in iGCDP of AIESEC Italy at the moment. According to the GIS, how on your opinion we should structure management of country partnerships? Please, set the concrete flow, responsibles on every stage and deadlines. How you wanna spread the IR mindset among LCVPs? What can you do as NST IR manager to support LCs in making their matching more effective? Please, make a concrete list of initiatives


MCVPOGCDP

oGCDP Product Innovation and LC Development

oGCDP IR


BENEFITS & KPIs Working closely with MCVP oGCDP in analizing the performance of entity, understanding and proposing, participating in creation and delivery of contents and solutions to solve bottlenecks, support the Rising and Potential Cluster in monthly consultancy with personal chats and webinars, solutions to solve bottlenecks, support the Rising and Potential Cluster in monthly consultancy with personal chats and webinars, participating in creation and delivery of contents and guidelines for innovation, oGCDP department and guidelines for innovation, oGCDP department and cluster summits. KPIs #Weekly touchpoints with MCVP oGCDP #Weekly analysis of Performances in oGCDP #Reccomandations & new strategies proposed #Monthly analysis and awards calculation #oGCDP Brainstorming Meetings with MCVP OD #Monthly analysis and awards calculation #Strategies Evaluation & Tracking Overall growth of each LC, #RE, %Planned/Achieved, %NPS


BENEFITS & REQUIRMENTS LCVP experience (preferred in oGCDP) Good Excel & Statistic knowledge Good analytic skills Wide organizational knowledge (AI 13|14, 14|15) High understanding of AIESEC Italy 14|15 strategies High level of proactivity Ability to innovate, work under pressure Direct and feedback seeking approach Track GM implementation Main benefits are : work closely in oGCDP department gaining national and international perspective, possibility to apply as MCVP oGCDP, oGCDP summits, mastering previous listed skills, participation as FACI during conferences (partially MC covered)


QUESTIONS What are in your opinion the main strenght and bottleneck in oGCDP? Please, provide a SWOT analysis on the current status of oGCDP in Italy. What is the relevance and implementation of the Growth Model in the LCs? Please, provide an analysis per each LC underlining the the different strategies not alligned with the GM implemented by the different LCs and explain how you would integrate them in the Growth Model.

Italy is one the top performing entity in oGCDP in the Global Network and the second in WENA Region. What is your understanding of Global Strategies and how would you make sure, together with MCVP oGCDP, that they are implemented in the network by the end of you term in June 2015? In the past 2 years, oGCDP area grow and became the driver of the entity. Please, define in which stage of the Product Life Cycle oGCDP is in your opinion and what are the strategic innovations needed for each cluster considered the stage you selected.


BENEFITS & KPIs Working closely with MCVP oGCDP in analizing the performance of entity, understanding and proposing, participating in creation and delivery of contents and solutions to solve bottlenecks, support the Rising and Potential Cluster in monthly consultancy with personal chats and webinars, solutions to solve bottlenecks, support the Rising and Potential Cluster in monthly consultancy with personal chats and webinars, participating in creation and delivery of contents and guidelines for innovation, oGCDP department and guidelines for innovation, oGCDP department and cluster summits. KPIs #Weekly touchpoints with MCVP oGCDP #Weekly analysis of MA, RE and NPS #Reccomandations & new strategies proposed Preparation of promo materials in synergy with EY Partner and EYM managers from the LCs #oGCDP Brainstorming Meetings with NST Product Innovation and LC Development and MCVP oGCDP #Monthly analysis on quality standards with EY partners #MA, RE and NPS with EYP tracking Team Leader of EYM in the LCs


BENEFITS & REQUIRMENTS LCVP experience (preferred in oGCDP) Good Excel & Statistic knowledge (required), Photoshop knowledge (preferred) High understanding of national and international strategies in IR Wide organizational knowledge (AI 13|14, 14|15) High understanding of AIESEC Italy 14|15 strategies High level of proactivity Ability to work with other people with different backgrounds and ideas Direct and feedback seeking approach Good English Main benefits are : work closely in oGCDP department gaining national and international perspective, possibility to apply as MCVP oGCDP, mastering previous listed skills, possibility of participation as FACI during conferences (to be decided later based on MC budget)


QUESTIONS What are in your opinion the main strenght and bottleneck in the current IR strategy in oGCDP? Please, provide a SWOT analysis of it.

Italy is one the top performing entity in oGCDP in the Global Network and the second in WENA Region. For this reason, our entity is one of the most requested partner in the netwrok. How would you make sure that the focus of the LCVP will be only on the National EY partners, considered also that they are starting their term and they have a limited experience on IR? Describe how the synergy with oGIP could be implemented from an IR point of view. Which EY partner would you select for a double experience project of codelivery? AI 1415 took as a stand the delivery of Exchange Standards and some implementations to make sure that the LDM is present in all the exchanges we deliver. What is your understanding of these strategies and how would you make sure that we implement global directions in our Entity? How would you cooperate with NCB?


NCB Chair

GCDP Case Manager

GIP Case Manager

TMP/TLP Case Manager


Dear AIESEC Italy, I feel very proud to launch this application booklet for the selection of the new National Control Board of the Entity. As AIESEC in Italy we run hundreds of operations at the same time, and the quality of what we do has become crucial for us: to deliver our promises, to take care of our customers as they deserve, to make sure that the students that trusted us to get their life changing experience are getting all our efforts to make it happen. Being part of the NCB means to take an active role in shaping the quality management of a country. It means to stand up in dealing with true international cooperation processes, to use your past experience in dealing with the education and the management of a country, to challenge your knowledge and personality and be the very first actor of this change. You will be asked to innovate, to create, to do something that is somehow new for AIESEC in Italy. If you are reading this, it probably means that you care and you are ready for this step. I wish you good luck and wait for you in the quality management team!

Mariangela Colasanti


KPIs

#Weekly communication with NCB team #Monthly Reporting to MC #Cases solved # Webinars, booklets, trainings # Analysis and strategies delivered # Communication towards the plenary of AIESEC in Italy

JD

-Main responsible for the audit of all our programs, track the accomplishment of minimum standards per program, case solving and NPS strategies -Ensure case management and fire-fighting for eventual complaints -Communicate with ICB and MCVP Operations -LCs Consultancy -Ensure education and reporting to the Entity about quality management strategies and initiatives -Manage the NCB team effectively, ensuring team minimums, common goals and tracking


BENEFITS & DETAILS BENEFITS & WORKLOAD International relations & effective cooperation Customer Experience Management mastering & strategic perspective Virtual & Physical work Involvement in National Conferences Team Management DETAILS DATE: 1 Dicembre 2014 – 30 maggio 2015 DURATION: 6 months WEEKLY WORKLOAD: 5-8 hours Accountable to: MCVP Operations, S&S Responsible Open to: AIESEC in Italy current and former LCP – LCVPs


QUESTIONNAIRE 1) What is your motivation for applying as NCB Chair of AIESEC in Italy? What are your expectations from this experience? 2) Why do you think the role of NCB team would be relevant for AIESEC in Italy? 3) Please, provide an opinion about current state of Standards & Satisfaction Management, knowledge and respect of XPP in AIESEC in Italy. 4) Which initiatives would you like to bring to the country?


KPIs

#Weekly communication with NCB team #Monthly Reporting #Cases solved # Webinars conduction #Booklets and materials delivery # NCB Wiki updates #NPS Analysis & Initiatives

JD

-Main responsible for the audit of a specific program (GCDP, GIP or TMP/TLP), track the accomplishment of minimum standards per program, case solving and NPS strategies -Ensure case management at step MC to MC -Complaint procedures support to LCs -LCs individual consultancy when necessary -NPS Cases check -Communicate with ICB and MCVP Operations -Ensure education and reporting to the Entity about quality management strategies and initiatives


BENEFITS & DETAILS BENEFITS & WORKLOAD International relations & effective cooperation Customer Experience Management mastering & strategic perspective Virtual & Physical work Involvement in National Conferences DETAILS DATE: 1 Dicembre 2014 – 30 maggio 2015 DURATION: 6 months WEEKLY WORKLOAD: 5-6 hours Accountable to: NCB Chair Open to: current and former LCP – LCVPs (italian & international)


QUESTIONNAIRE 1) What is your motivation for applying as NCB Case Manager of AIESEC in Italy? What are your expectations from this experience? 2) Why do you think the role of NCB team would be relevant for AIESEC in Italy? 3) Please, provide an opinion about current state of Standards & Satisfaction Management, knowledge and respect of XPP in AIESEC in Italy. 4) Which initiatives would you like to bring to the country?


Audit Team Members (2 posizioni) Il team lavorerà a stretto contatto con MCVP Finance. Si occuperà di supportare un gruppo di LCs per le procedure contabili e amministrative e mensilmente controllerà la correttezza delle stesse. Supporteranno inoltre l’MCVP Finance nella gestione del Financial Model di AIESEC Italia, soprattutto per la parte inerente al calcolo della fee di ogni LC, del controllo dei pagamenti in entrata, del saldo della fee e i controlli riguardanti la regolarità dei pagamenti. Ad ogni check dei criteri di membership, lavoreranno con MCVPF e la SC Membership per verificare quali comitati locali hanno rispettato i criteri amministrativi/contabili e quali invece sono in errore. Durata: 6 mesi gennaio 2015 - Giugno 2015. Possibilità di rinnovare il mandato al termine per altri 6 mesi. Coaching di 6 LCs per: Procedure di esternalizzazione contabile. Controllo della posizione IVA. Comunicazione di partnership saldate presso il conto MC. Gestione e solleciti incassi e pagamenti. Corretto utilizzo del Financial Tracking Tool e del Budget. Controllo di 6 LCs (da decidere se gli stessi o altri 6) per: Correttezza procedure di esternalizzazione del mese precedente. Pagamento Fee mese precedente (se a debito). Aggiornamento mensile Budget e Financial Tracking Tool.

KPI # di LC che rispettano mensilmente la scadenza per il caricamento dei contratti. # di LC che rispettano mensilmente la scadenza per l'aggiornamento dei libri sociali. # di LC che rispettano mensilmente la scadenza per l'invio della contabilità.# di LC che rispettano il financial model. Requisiti candidato Ottima conoscenza procedure di esternalizzazione contabilità. Ottima conoscenza funzionamento Financial Model di AIESEC Italia. Velocità di azione e visione di insieme. Tempo richiesto: 6 ore alla settimana Candidato ideale: LCVP Finance 2014, LCVP Finance 2015.


MCVPBD

BD Taskforce Member

BD Taskforce Member


JD & ROLE The Task Force BD is a supporting team of the MC VP BD. The mission is to create a solid base of the national selling strategy to boost the performances, have a better understanding of the national Italian market and ensure a continuity in the relationship with the external world. The ‘task force’ has the role of creating a solid base in the BD area, to shape and to address the national selling strategy and activities. The role of the task force is to: Have a deep and clear understanding of the national market Identify the right target for our programs and services Identify the best way to have a clear information management Pilot the usage of a new CRM (data transfer, companies analysis, Business Intelligence,..)


NST UPGRADE

KPIs Market analysis file Knowledge of a new CRM Implementation of the CRM

WORKING DETAILS Online job Weekly chat with MCVPBD 6 hours per week

Task force will exist till December. If the profile are evaluated suitable, the JD will changed into ‘NST BD Sales’. The NST BD sales is a supporting entity of the MC VP BD and of all the MC team. The mission is to enlarge the partners list and increase the selling activities at the national level. The role of the NST is more operative and focused on the direct approach of the partners and in the account management.


QUESTIONNAIRE 1. What are the 3 main bottlenecks and advantages of the current CRM? 2. What do you think are the information needed to boost our performances of selling? 3. Which is the best market sector for the Global Talent product at national level? 4. What is the value proposition of Global Talent for a company? 5. Report a GCP of a selling activity from the network where more than 15 TNs at the same TN taker were sold and explain if this strategy can be feasible for our market.


MCVPOGCDP Team Leader Malta Project

Ceeder - Member

Ceeder - Member

Maltese Member


Dear AIESEC, The aim of the project is to bring Italian contribution to the WENA Region, to boost GCDP performances in Italy and the region, allowing another Entity to increase impact and cross-cultural understanding through AIESEC exchange .It is an experience highly formative for the CEEDer, that can rise awareness in the participants of the projects about GCDP, WENA and Global Network in processes and collaboration among the Entities. The participants will get to know another reality with related social problems and growth potential, and they will have the opportunity to bring impact in the AIESEC network, being the Italian changemakers for growth.

The DDL will be on the 4째 of December

Applications must not exceed the 5 pages and font size 18.


• Online induction in December and January for MKT segmentation and project definition (personal coaching with LCVP and TL + webinars for all the iGCDP members) • GCDP Sales to NGO/companies; • Support in development of GCDPi Project with realization in spring • Support in accommodation segmentation and research • Deliver physical trainings to ICX members and Team Leaders • Bring BCPs from your own entity and experiences • Induction by MC Italy: November 17th December 1st + 1day summit on December 10th before national conference

Requirements: TL - mandatory EB experience (Exchangers and LCP will be preferred) Team member - position available for EB members and TL in exchange areas with at least one term over in the background All positions are open for outgoing generation of EB and TL CEEDership duration: November 20th - April 30th (end of MA phase) Availabilities: CEEDers that will go to Malta need to have at least 8 days in a row free to go to Malta for physical induction and selling support – dates tbd after selection based on the availabilities of the Ceeders Budget: 3 flights to Malta are covered Food and accommodation are provided by MC Malta The CEEDer must pay the travel costs from his/her hometown to the airport in Milan or Rome


QUESTIONNAIRE 1) Explain your WENA Network understanding and what would be your unique contribution to this project. 2) Create a timeline of the project for the months of December and January. For online CEEDers: create a list of weekly priorities for online induction and tracking the months of February and march. For physical CEEDers and TL: create a a list of weekly priorities for the period in which you will stay in Malta. What would you do daily? 3) Based on the general understanding of WENA Countries and the Supply and Demand in this region, list the main issues that you think are the most suitable for projects in the region to make sure that GCDP impact is achieved. Question for TL: 1) How would you track your team during the 5 months of the project? What would be your main priorities?

Availabilities When would you be available to go to Malta and for how many days? Can you afford the travel from your home town to the airport in Milan or Rome?


REQUIRMENTS Answer the questions 1 interview with Italian MCVP oGCDP 1 recommendation letter from a person that worked with you 1 motivational letter in which you explain why you want to do it and what GCDP meant to you


Application DDL. 4째 of December

Review Board (Interviews)

Announcement and transition


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