Staff Survey Results
PAGE 1
Message from the General Manager
Vaccine pop-up clinic PAGE 2
White Oak client turns 100 PAGE 3
Children visit Villa Dalmacia Day Centre PAGE 4
StaffSpotlightOn PAGE 5
Photo of the Quarter Competition PAGE 6
Thank you to all our staff who completed the staff survey that was sent out earlier in the year. We are pleased to share with you some of the findings, which help shape how we can continuously improve the way we do things.
From the results it was pleasing to see that White Oak is consistently doing well in areas involving communication, promoting a family-based culture, caring for our staff and supporting a good work / life balance. Areas for improvement include scheduling travel time, a better rostering system and the updating of care plans.
Most encouraging to see was that in many areas, the ratings from White Oak were consistently above the industry benchmark, particularly for job satisfaction and work / life balance.
As we consistently strive to improve as a workplace and service provider, we take feedback seriously and this includes a planned series of next steps so performance can be tracked as changes are implemented
Further details on our planned next steps are in the process of being implemented, and we thank you for helping us continuously improve the way we do things Your feedback is invaluable to making White Oak the best it can be
It’s hard to believe we’re already halfway through the year and hurtling fast towards July! After some very busy months, I am so pleased to be able to share lots of positive news stories with you
I’m really proud to be able to share with you the results of our recent staff survey, along with our planned improvements to be implemented in the coming months. I am also pleased to give you an update of our latest activities at our Villa Dalmacia Day Centre, including a very cute visit from some young children
We recently celebrated the 100th birthday of White Oak client Ann
James. Ann still lives independently at home and we were lucky enough to catch up with her, where we asked Ann her secrets for a long and healthy life. Read on for these stories and much more.
I hope you enjoy this latest edition of the White Oak News Stay safe, well and warm!
It’s been a busy few months with recruitment and we are so excited to welcome the following new staff to the White Oak Family:
Agnes Mutai
Sathia Ramasamy
Anjana Pradhan
Catherine Masikonte
May Walters
Chante van Schalkwyk
Sangita Pancholi
Laila Afifi
Jade Surman
Jake Stirling
Mobile pop-up clinics were once again set up at our Joondalup and Midland hubs in early May, to administer the flu jab, free for all employees. We had a fantastic turn out with over 40 of our staff members taking the opportunity to arm themselves for the nasty flu season that is already running rampant. Thank you to our amazing nurses for administering the vaccines during those sessions
If you missed out and would still like to protect yourself from the flu, the state government has extended its free flu vaccine offer until the end of June. For more information about staying well this winter and to book your free flu vaccine visit: Staying healthy in winter
White Oak client Ann recently celebrated her 100th birthday with a wonderful party organised by her family.
Ann still lives at her home independently and receives home care services from White Oak a few times a week to help her remain living well at home. She is without doubt an inspiration to all of us and manages perfectly well, along with her dog Buster. Ann’s home is currently adorned with congratulatory cards and letters from The King, Prime Minister, Premier, Governor General of Western Australia and other local politicians.
We went to visit Ann to wish her a happy birthday and when asked about her secret to a long and healthy life, Ann said she credits her longevity to a positive outlook on life and walking her faithful companion, Buster. She also finds solace and joy in simple pleasures, spending time in her backyard tending to the fish in her garden pond Ann’s laughter and outlook on life serve as an inspiration to us all.
We have a number of positions available for Support Workers in the northern suburbs and east / hills, permanent and casual), currently listed on our website at: https://www whiteoak com au/careers/
One of White Oak’s biggest strengths is the quality of our staff
Some of our Support Workers have been recommended from friends and family of current employees, which is fantastic way of recruiting like-minded people into our White Oak family. If you know of anyone who you feel has the same passion to make a difference like you do, we’d love to hear from them. Please let us know and simply ask them to apply for the relevant position listed in the Careers section of our website.
We wish all our team members born during this month a most special birthday and wonderful year ahead.
Villa Dalmacia was a hive of activity recently, when a group of children from a nearby day care centre came to visit attendees at the Day Centre. The children brought along with them some games of bowling, basketball and colouring in, and after lots of laughter and enjoyment they sat down to share lunch together So much fun was had that the children were a little reluctant to leave when it was time to board the bus back home
With White Oak now having taken on management of the day centre, this intergenerational activity is one of many planned activities that clients can enjoy when attending.
If you’re a Support Worker in the northern suburbs, chances are you’ve met Cassandra who is based in our Butler hub Cass’s friendly and helpful manner constantly receives praise from many of our clients, one of the reasons why she’s a fantastic asset to the team!
When did you commence work at White Oak? August 2021.
Describe some of the things you do in your current role
Assist clients getting the care they need in the comfort of th
Can you tell us what do you enjoy most about working at White Oak?
I enjoy seeing / meeting our clients and engaging with them & love the HCP team I work with on a daily basis.
What do you like about our company culture?
I love that White Oak feels like its own family, all the staff are so kind & supportive
What is your favourite hobby outside of work?
My favourite thing is being with my family, especially my daughters Pia & Paige, going to the beach/anywhere outdoors, dining out
Are you a tea or coffee person?
Coffee every single morning.
If you could travel anywhere, where would you go and why?
Back to Iceland It was so beautiful & had a great cosy feel to it There are so many more places I'd love to see though!
If you’ve recently commenced employment with us, you may not be aware that at White Oak we have our very own staff Facebook Page A great source of all things happening within the White Oak group, many updates and reminders are regularly posted. If you’re not already a member, you can join our group by simply heading to https://www.facebook.com/groups/whiteoakstaffinformation
Congratulations to Support Worker Melissa Noyes for her breathtaking photo, snapped whilst on holidays in New Zealand
Melissa, 2 x Gold Class movie tickets will be coming your way. We received another round of great entries, well done to all who sent their snaps through for this edition. We encourage you to try again next quarter!
Until our next edition in September, you have plenty of time to send your winning photo to Alison Visser, Communications and Engagement Manager at alison.visser@whiteoak.com.au.
