CSR Report 2022
INNOVATE — and advance Helping to develop a more sustainable sector with our stakeholders Assessment of the challenges with focus on stakeholder expectations. There are many themes that make up a CSR policy which involve both risks and opportunities for HEXIS. After a survey of our stakeholders, we were able to produce a graph that illustrates the correlation between the CSR challenges as seen by HEXIS and our stakeholders. It is a tool for ranking subjects that allows us to prioritise to prioritise and plan actions at the level of our of our company, taking into account the expectations of our stakeholders.
With its omnipresent challenge to provide a quality product to its customers, HEXIS conducts increased monitoring of its production via process audits, quality controls, follow-up of traceability of items from production to use of the products, listening to and supporting our our customers via our HEXIS assistance service. The entire production of HEXIS films is guaranteed Made in France. As proof of this of this, since September 2021 HEXIS has been part of the French Fab. This label embodies the companies, economic operators, institutions and industrial sites located in France that join up in the desire to develop French industry. Our training centres HEXIS also provides its customers with training centres whose aim is through training in the new technologies for the application of our films, to federate the customer around the product and to ensure the promotion of new application solutions and new products brought about by technological innovation. The Qualiopi quality certification has been awarded to HEXIS training courses in 2021.
16
Objective for 2022: Obtain a minimum grade of 4/5 in customer satisfaction.
