eHealth 2024 Conference Supplement

May 26–28, 2024

e-Health 2024!

Exhibitors

e-Health is the premier event for Canadian digital health professionals working to make a difference in health and healthcare delivery.

Since its inception in 2000, the e-Health Conference and Tradeshow has served as a vital epicentre of Canadian digital health discussion and debate, attracting over 1,000 health professionals annually. e-Health is the optimal spot for networking and knowledge sharing with peers nationally and around the globe.

With in-demand speakers, expert panellists and presenters, and leading-edge exhibitors, e-Health always delivers memorable education and networking opportunities.

e-Health is hosted by Canada Health Infoway, Digital Health Canada, and Canadian Institute for Health Information.

Diamond Sponsor

Oracle Health

Platinum Sponsor

Amazon Web Services (AWS)

Salesforce

Gold Sponsor

Baxter

Calian

EY Canada LLP

Google

LGI Healthcare Solutions

Novartis

Orion Health

Silver Sponsor

Akinox

eHealth Centre of Excellence

Smile Digital Health

WELL Health

Workday

Bronze Sponsor

Accenture

CDW

CGI Inc.

Deetken Insight

Deloitte

H.H. Angus & Associates Ltd.

Meditech

Microsoft Canada

NTT DATA

Philips Canada

PricewaterhouseCoopers LLP

Stryker

Teladoc Health

TELUS Health

Exhibitors

3M Canada

A&D Medical

Aetonix

AlayaCare

Altera

Stop

Gold

AMPM Mobile Solutions Inc.

MPM Inc

Bittium

ttium

CANImmunize Inc.

CareTeam

Civica Solutions

Connexall

DCM

Fresenius Kabi Canada Ltd Harmony

Healthcare IT

Harris Healthcare Health Workforce Canada

Healthtech Consultants

infologiQ

Intel & Lenovo

Interlinx Systems

Keewaytinook Okimakanak

Lime Health

MEDFAR

Novari Health

OntarioMD

Petal Health

PHSA – Provincial Health Services

Authority

PowerSante (PowerHealth)

Pure Storage

QNAP Systems

Quest Diagnostics

RFID Canada

RIcoh Canada

Solutions Protexia Inc (SecurMEDIC)

Spectralink

SS&C Blue Prism

Tangent

Thrive Health

University of Waterloo

Venuiti Healthcare Inc. VeroSource

Solutions Inc.

Verto Health

Vitec Raisoft Oy

Zebra Technologies

Zynx Health

In the StartUp Zone

Beam Mobile

Cortico Health Technologies Inc.

DataSpeckle Scientific Inc

Dogwood Health Consulting Inc.

ElderPRIME Solutions Inc.

GoAutomate Inc.

HealthEMe

Medimap

Orthodontia Vision

Red Rover Health

Strongest Families Institute

TEEMA Managed Solutions

Vistacan

WaiveTheWait

Modernizing made simple with integration support

A Easing the transition to the Cloud

cross Canada, most hospitals and healthcare authorities recognize the need to modernize their systems. Integrating electronic medical records (EMR) and electronic health records (EHR) to a cloud-based platform is the way of the future as this medium offers more security, better scalability and improved functionality in the overall health ecosystem. Plus, other third-party resources that healthcare organizations rely on – including homecare services, physician offices and other allied health care – are also transitioning to the cloud, which makes the need for integration all the more inevitable.

Further fueling this migration acceleration is the fact that Microsoft’s Biztalk Server mainstream support is expiring in 2024, with extended support ending in 2029. As a result, health organizations need to plan ahead to adopt from on-premise BizTalk to the Azure cloud environment.

For those responsible for cloud integration in large healthcare settings, on-premise migration to the cloud can seem daunting, especially because the size and scope of operations is vast, and the nature of information collected in EHRs and EMRS is highly sensitive. But it doesn’t have to be an arduous journey.

HOW TO EFFECTIVELY MIGRATE

Calian® Corolar™ is an interoperability platform that allows healthcare organizations to connect siloed data systems seamlessly and securely, involving any combination of on-premise and cloud-resident endpoints, and ensuring compliance with PHI regulations and HIPAA privacy standards. This means organizations can stay in their old systems while onboarding new ones without disrupting their operations. The platform allows healthcare centres to maximize their previous investments while continuing to modernize with new ones. Corolar acts as a catalyst, helping clients reach cloud migration using a measured, phase-in and digestible approach.

Drawing on more than 25 years of experience working with healthcare organizations in North America and abroad, the Calian team is also available to support clients every step of the way. With subject matter experts specifically focused on health, the team offers solid advice to show organizations the most effective and seamless way to reach cloud migration. Along the way they’ll also highlight cloud benefits that may not have been initially apparent and simplify the complexities around all the tertiary actions that need to be integrated outside of an organization’s home base. This means hospital staff can focus their time on providing connected care for patients and a connected experience for their providers instead of worrying about the technology.

For existing BizTalk customers, the Calian Corolar platform provides features to maximize reusability of

existing BizTalk artifacts, as well as the introduction of “Corolar Pipeline Framework” to help organizations to accelerate the BizTalk to Azure Cloud Migration.

THE POWER OF PARTNERSHIPS

Calian’s long-lasting relationship with Microsoft is another key advantage with Corolar. Healthcare clients can rely on technology that is not only leading edge, but always supported. As a past Microsoft Partner of the Year (globally No.1) winner and Microsoft Impact award winner in the last five consecutive years, Calian is committed to providing top-notch services to our customers in the Microsoft technology stack.

In working with clients, Calian provides expert guidance on architecture – and can provide staff augmentation, training and code development.

Even after migration is completed, the team is available for ongoing support as needed. This includes helping organizations to connect systems within their own network, as well as contribute data for future research by safely sharing their data with outside government agencies and other data analytic platforms. This kind of comprehensive support has earned Calian healthcare clients throughout Canada, the U.S. and the United Arab Emirates.

With Corolar, healthcare organizations can trust that their journey to the cloud can truly be steady and seamless. To learn more about how Corolar and the Calian team can support your organization’s modernization migration, visit our booth at e-Health or contact healthinfo@calian.com

For more insights and digital health solutions visit calian.com/health/digital-health H

Plan your e-Health experience

DAY TWO: MONDAY, MAY 27

8:00 AM–9:30 AM

E-HEALTH 2024 CONFERENCE AND TRADESHOW TAKES PLACE

MAY 26-28 AT THE PARQ VANCOUVER

Healthcare Human Resources: What Physicians, Nurses, and Healthcare Providers Need to Make Their Jobs Easier and Manage Burnout, Technology, the Administrative Burden of Health, and the Impact on Human Resources.

In this session, Dr. Kathleen Ross will share innovative strategies to manage workloads more effectively and discuss insights on addressing and mitigating burnout and its impact on overall healthcare delivery. The session will also explore utilizing innovative technology to streamline healthcare processes and enhance the efficiency of medical professionals proposing solutions to alleviate its impact on physicians, nurses, and human resources. 7

DAY ONE: SUNDAY, MAY 26

12:00 PM/1:00 PM/2:00 PM

Recharge with Outdoor Yoga

Join us for a calming Sunday stretch! Register to attend any one of three outdoor beginner-level yoga classes on the Park Terrace (Level 6). The instructor will begin each 30-minute session on the hour starting at 12:00 PM.

12:30 PM/1:30 PM/2:30 PM

Energize on a Sunday Seawall Walk

Take a Sunday afternoon walk in the park! World-famous for its scenic vistas and lush green backdrop, the seawall loop around Stanley Park is Vancouver’s most popular fresh-air attraction. Register to join us for any one of three scheduled 30-minute walks on Sunday, May 26. Groups will meet at registration (Park Level 4). Be ready to set out on the 2-minute walk from the hotel to the Seawall and to enjoy a guided walk following the Seawall towards Stanley Park for approximately 15 minutes, with another 15 minutes allowed for the return to the hotel. City maps will be provided.

5:30–7:30 PM

Network at the Welcome Reception Sponsored by AWS

The Welcome Reception is the official opening of the e-Health Conference. Drop by the Welcome Reception – the official opening of the e-Health Conference – at the JW Marriott Parq Vancouver (Level 6) for snacks, drinks, and the pleasure of reconnecting with old friends and meeting new delegates.

OPENING CEREMONIES

EMCEED BY HEALTH

JOURNALIST AVIS FAVARO

Avis Favaro has always had one mission – telling stories that help Canadians. Favaro began as a news writer at Global Television and then discovered a passion for health journalism. In 1992, she was recruited by CTV News and reported on a vast array of important health issues in the three decades since. Since 2022, she has worked as a freelance journalist, contributing stories to W5 and CTV News on the rise of Medically Assisted Death in Canada and the crisis in front-

line medicine. She also hosts the “The CHIP” – the English language podcast by the Canadian Institute for Health Information.

She is a proud London, Ontario girl, a graduate of Western University with an honorary PhD from McMaster University, where she served as the first journalist in residence in 2022. She speaks English, Italian, and a bit of French. She is also an enthusiastic grandmother who believes public healthcare is a human right.

OPENING KEYNOTE DELIVERED BY DR. KATHLEEN ROSS, PRESIDENT, CANADIAN MEDICAL ASSOCIATION

Dr. Ross is a family physician; she does clinical work in community primary care and obstetrics and surgical assist work in cardiovascular surgery at Royal Columbian Hospital (RCH). She is a wife and mother of two. She holds a MSc in pathology and a MD from the University of British Columbia and teaches in the UBC Department of Medicine undergraduate and postgraduate programs.

Numerous leadership roles have provided Dr. Ross the opportunity to establish health care policy and lead grassroots improvement in both community and acute care services, including: past president of Doctors of BC; founding member and chair of the Fraser Northwest Division of Family Practice (FNDFP), RCH’s Collaborative Services Council and FNWDFP’s Shared Care Committee; and president of the RCH medical staff.

Dr. Ross is recognized for her interest in advancing technology in front-line clinical care. She has served as a physician lead and chair of the Pathways Patient Referral Association from inception to its current

state as an indispensable online clinical and referral tool for physicians in BC and the Yukon.

As a founding member of Doctors of BC’s Diversity and Inclusion Advisory Group in 2018 and physician lead for RCH’s Antiracism and Unconscious Bias Working Group in 2021, Dr. Ross remains committed to fostering learning, awareness, education and ongoing implementation of inclusive, diverse and antiracist practices in health care.

Dr. Ross is a member of the Physician Quality Improvement faculty with the Fraser Health Authority and the Physician Quality Improvement and Spreading Quality Improvement Steering Committee with the Specialist Services Committee and Fraser Health.

She also currently chairs the CMA’s Administrative Burden Working Group and is participating in the McMaster National Health Fellows Program.

May 27, 12:30 PM to 1:30 PM

TRANSITION OF CARE. GETTING THE PATIENT’S THE RIGHT CARE, AT THE RIGHT PLACE, AT THE RIGHT TIME.

May 28, 10:30 AM to 11:00 AM

HEALTHCARE STAFF SCHEDULING ISN’T JUST IMPORTANT – IT’S VITAL TO PATIENT CARE

OPENING KEYNOTE MODERATOR DR. DEBORAH COHEN

Dr. Deborah Cohen is the Chief Operating Officer of Health Workforce Canada, a newly formed organization mandated to work with health system stakeholders to plan, build and support a strong health workforce for the future – one that will enhance quality of care and health outcomes for all. Most recently she was the Director of Health Human Resources Information Systems at CIHI, where she focused on building the pan Canadian HHR data foundation, as well as health workforce analytics and forecasting models to meet critical healthcare planning needs across the country. Throughout her 20-year career, she has worked in a variety of health data sectors including health human resources, pharmaceuticals, mental health, population health, Indigenous health, and equity. Deborah holds a PhD in epidemiology and is an Adjunct Professor with the University of Ottawa, School of Epidemiology and Public Health.

Visit

Program highlights

DAY TWO: MONDAY, MAY 27

10:00 AM-11:00 AM

CONCURRENT SESSIONS

(EP =ePoster, O = Oral, P = Panel, RF = Rapid Fire)

Artificial Intelligence in Healthcare

• EP – Artificial Intelligence-Based Rib Fracture Detection in RealWorld: A Feasibility Assessment

• EP – Clinical Validation and Applications of CNN Models for Chest X-ray

• EP – An Artificial Intelligencebased Chatbot for Pharmacists in HIV Care: Results from a Knowledge-Attitudes-Practices

Needs-Assessment Questionnaire

• EP – Clinician attitudes and readiness towards using AI-based interventions in psychiatry

• O – External Validation of AI Model for Breast Cancer Risk Prediction in Canadian Context

• O – An AI-based universal screening framework for early detection of autism spectrum disorder using population-based data

Patient Engagement and Empowerment

• O – Cultivating Patient Empowerment: Evaluating and Enhancing a ProvinceWide Personal Health Records Application

• O – Empowering and Supporting Patients and Family in the Digital and Virtual Care Ecosystems: CoCreated eToolkit

• O – Co-creating digitally-enabled integrated care with patients and caregivers

Are you prepared for the cloud-powered future of healthcare?

• O – Embracing Technology and AI in Patient-Centered Healthcare: Insights from the Perspective of Patient Organizations

Digital Technology and Healthcare Human Resources

• EP – The Impact of a Customizable Homepage in an EMR on User Perceptions and Satisfaction.

• EP – Robotics in Nursing: A Scoping Review Protocol

• P – How Integrated Clinical Change Management and Transformation Strategies Accelerates Digital Transformation Adoption

Health Data Management, Security, and Privacy

• O – Safeguarding Patient Care: Building Cyber Resilience in Healthcare

• O – Safeguarding Healthcare: A Prescription for Cybersecurity Resilience

• O – How can primary and community care physicians respond to cybersecurity threats?

• O – Measuring Success of Virtual Health Products : Analytical Strategies & Metrics of Value Digital Health Equity and Access

• RF – On-demand Video Remote Interpreting (VRI) – Provincial Evaluation Results

• O – Digital Navigator: Closing the Gap in Digital Literacy and Virtual Care Access

• O – mHealth-enhanced type 2 diabetes care in regional populations: Results from a randomised controlled teletrial

• O – Implementing Virtual Supports from PICU to Community Providers Caring for Critically Ill Children in BC

Virtual Care, Telemonitoring, and Remote Patient Care; Health Data Management, Security, ad Privacy

• EP – Patient-Physician agreement for wound assessment of Remote Digital Wound Care Service

• EP – Defining User Requirements for Remote Health Monitoring of Elderly Populations

• EP – Pharmacist-led remote hypertension monitoring in a university-affiliated clinic

• EP – Clicks then bricks: a virtualfirst comprehensive primary care model for thousands of unattached patients

• EP – Development and Implementation of a Remote Care Management Framework in Specialized Paediatric Care

• O – “I Consent” – The Patient Perspective on Consent and Digital Health Tools

Connected Care and Interoperability

• EP – Project Hope: Engaging Patients, Family Members and Practitioners in Redeveloping a Suicide Prevention App

• EP – Advancing on a multi-year journey for modernizing panCanadian acute and ambulatory care data

• P – Establishing pan-Canadian Gender, Sex and Sexual Orientation Standards

• O – Building a foundation for interoperability: a deep dive into Canada’s framework for connected care

Technology Solutions for Mental Health

• O – The Red Fish Virtual/Digital Innovation Hub. The Wearables Project

• O – Foundry Virtual: A Novel Platform for Youth-Centered Digital Mental Health Services

• O – Forensics Legal Solution for Mental Health Care

• O – Enabling Data-Driven Forensic Mental Health Care

11:00 AM–11:30 AM

P3 SHOWCASES

• Bridging the Gap in Rural Health: Technology Integration and Innovation Strategies – Hosted by H.H. Angus and Associates Ltd

Program highlights

DAY TWO: MONDAY, MAY 27

• N i Na in H Sm igaati

C Heaalt marrtH ng t

• Innovation adoption in clinical environments: Clinical and IT perspective – Hosted by Philips Canada

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• Navigating the Future: Innovations in Smart Hospitals for Enhanced Healthcare – Hosted by CDW Canada

12:30-1:30 PM

SPONSOR SYMPOSIA

• Breaking Barriers: Advancing Integration of MEDITECH Expanse and AI in Digital Health – Hosted by MEDITECH

1:30-2:30 PM

Concurrent Sessions

Artificial Intelligence in Healthcare

• P – Transforming Clinical Workflows with Cognitive Computing and Machine Learning

Patient Engagement and Empowerment

• O – Best practices for patientprovider communication among Integrated Care patient population

H t lth’s sted Phhil

• Reducing clinician burnout with speech AI – Hosted by Nuance, a Microsoft Company

• Health’s Digital Sky: Harnessing the Power of the Cloud for Citizen-Centered Excellence in Canadian Healthcare – Hosted by Salesforce

• Transition of Care. Getting patient’s the right care, at the right place, at the right time –Hosted by LGI Healthcare Solutions

• Enabling ER Access for Canadians

– An exciting partnership that is keeping hospitals open in rural communities – Hosted by Teladoc Health

• Interoperability in Motion: Personalizing the Patient Care Experience – Hosted by Calian

• O – Digital Twin/Digital Front Door: Revolutionizing capacity management and access to clinical pathways

• O – Infection Control Automation in Acute Care Sites

Connected Care and Interoperability

• P – A Provincial Interoperability Journey to Streamline Resident Transitions between Hospital & Long-Term Care

• P – Advancing Connected Care: An update on Pan-Canadian efforts to improve interoperability

• P – New Brunswick’s patient empowerment journey: secure data access enabling individuals’ active participation in their healthcare

• O – Eliminating Unnecessary Emergency Encounters

• O – Modernizing data management and performance reporting for organ donation and transplantation in Canada

Digital Technology and Healthcare Human Resources

• O – Reimagining an innovative, equity-informed, technologyenabled strategy for nurses in Atlantic Canada

• O – A Digital Front Door to Foster True Patient Engagement and Empowerment

• O – Bolstering Engagement to Reduce Patient Risk Through Automated Omnichannel Communication

Digital Health Equity and Access

• O – Putting the public in digital health: Challenges and opportunities for a provincial public health institution

• O – Leading Change from the Ground Up: A Proven Change Management Approach for Digital Health Solutions

• P – Right care at the right time: Innovative, patient-centric digitally enabled program design, delivery, and scaling

Technology Solutions for Mental Health

• O – The Development of Early Warning Score and Alerting System for Adverse Events in Psychiatry

• O – Digital Innovations to Enable Measurement Based Mental Health Care

• O – Preparing the Next Generation of Nurses for Digital Health and Artificial Intelligence: A Mixed-Method Study

• O – Reducing wait times and improving access for specialist consultation: Triaging Referrals to eConsults

• O – It’s Confirmed – Patients Love eReferral: High Satisfaction, Improved Experience with Electronic Referral

• P – No Name, No Shame: Empowering Indigenous Voices with Anonymous Peer Support Virtual Care, Telemonitoring, and Remote Patient Care

• RF – Using Technologies to Augment Supports for Patients to Live Safely at Home

• O – To Infinity & Beyond: Virtual Urgent Care Supporting Patients When & Where They Need It

• P – Improving Clinical Outcomes with Digital Patient Engagement and Remote Care Monitoring

The future of healthcare is here, and it’s powered by cloud technology

Scan the code to read our e-book and discover how the cloud is helping to enhance the healthcare experience.

IT modernization promises a bright future for Canadian healthcare. By embracing the cloud, organizations can improve care, streamline operations, and fuel innovation. Intentional strategies that account for patient safety, data security, and enterprise growth can help you unlock the power of the cloud for better clinical and operational outcomes, including scaling resources and improving collaboration.

Program highlights

3:00 PM-4:00 PM

Concurrent Sessions

Artificial Intelligence in Healthcare

• RF – Natural Language Processing (NLP) for automated extraction of cancer diagnosis from pathology reports

• RF – Developing a natural language processing method to predict sentiments from patient feedback about virtual care

• RF – Extracting Social Determinants of Health from Electronic Health Records using Natural Language Processing (NLP)

• O – Harnessing the power of AI to strengthen the ‘Data’ foundation

• O – Breakthrough AI technology enables continuous, autonomous monitoring of patients and clinical environment without compromising privacy

Patient Engagement and Empowerment

• O – Enhancing Patient Engagement through Digital Health Co-Design: Best-Practices for Co-Designing with Patient Partners

• O – Integrating empathetic, data-enhancing screening in a Pediatric ER to enhance care quality, workflow, and outcomes

• P – Co-creation and Implementation of TrustSphere: a Digital Ecosystem for Collaborative Clinical Care & Research

• O – SmartParent: Teaching by Texting

• O – Using a Text Messaging Platform to Support Pediatric Patients and their Families after Cardiac Surgery

• O – Better technology for healthier lifestyle

Do hospitals have enough funding?

How secure are hospitals from cyberattacks?

Ontario hospital CEOs are thinking about these very questions.

While there are differences in experiences across hospital systems stemming from geography, population, community make up, and fundraising capacity, there are also clear similarities across these organizations when it comes to some of the challenges they’re encountering like funding, health human resources, expectations from their communities, and system integration.

StrategyCorp’s Healthcare Communications and Engagement Practice interviewed CEOs from hospitals across Ontario to understand their perspectives on the most pressing issues in healthcare today. You can read the full report on our website by scanning the QR code.

Digital Technology and Healthcare Human Resources

• O – Virtual Waiting Room at Urgent and Primary Care Centres

• O – Driving Advanced Analytics and Innovation at Providence Health Care with BC’s First Care Coordination Centre

• O – Transforming Diagnostic Imaging referral Workflow: From Paper to Automation

Health Data Management, Security, and Privacy

• O – Health Data Access for All: The Remarkable Growth and Reach of the Infoway Insights Website

• O – Unified Identification Protocol (UIP) and Cross-border Telehealth

• P – Data Integration and Visualization as an Enabler of Value-Based Health Care

Technology Solutions for Mental Health

• P – Attitudes Towards Patient Portals in Mental Health Care3:00 PM – 3:30 PM

• O – Implementing a Patient Generated Data Solution in Outpatient Mental Health Settings

• O – Digital Mental Health Stepped Care for a Heart Failure Remote Monitoring Program: Feasibility Study

Connected Care and Interoperability

• O – Patients’ experiences with connected care in the Canadian healthcare system

• O – Virtual Care: Interoperable Technology & Frameworks to Support New Models of Care

• P – Exploring primary care integration in a health information system: An innovative approach

Virtual Care, Telemonitoring, and Remote Patient Care

• O – Developing a Balanced Scorecard to assess Quality in Virtual Care

• O – Supporting the transition-ofcare for Heart Failure patients: TEC4Home Home Health Monitoring Trial Results

• O – Enhancing Remote Patient Monitoring Care Quality through Centralization

• O – Virtual Hospital: BC’s first Virtual Psychiatric Unit (VPU)

DAY THREE: TUESDAY, MAY 28

9:30 AM-10:00 AM Concurrent Sessions

Artificial Intelligence in Healthcare

• P – Canada’s first Health SystemWide Digital Twin for Decision Making

• P – Revolutionizing Healthcare through AI: Fraser Health’s Transformative Initiatives

Patient Engagement and Empowerment + Technology Solutions for Mental Health

• P – Conceptualizing an Ideal Virtual Caregiving Intervention

• O – Using digital health technology to empower citizens and unlock the power of mRNA vaccination

• O – Participating in Video-Based Group Therapy for Postpartum Depression: Qualitative Experience

Digital Technology and Healthcare Human Resources

• RF – Automating quality assurance testing of an Epic patient-facing tool at Princess Margaret Cancer Centre

• O – Carmi – a virtual assistant connecting primary care and vitality

• P – Modernizing the panCanadian Health Human Resource Data Standard

Patient Engagement and Empowerment + Health Data Management, Security, and Privacy

• O – A digitally empowered patient experience: Exploring technical enhancements to optimize the patient journey

• O – Utilization of a CDM Solution to Improve the Patient’s Surgical Journey Experience and Health Outcomes

• P – A Dashboard on Patient Safety Incidents for Transparency and Accountability in Quality & Safety

Digital Health Equity and Access

• P – Cultivating equity through Indigenous-led pathways to ehealth using an innovative P3 model to partnership

• O – Poppy: Robotic Process Automation (RPA) to Improve Clinical Workflow Efficiency and Population Health Management

• O – Deteriorate while you Wait, No More!

Technology Solutions for Mental Health

• O – E-Mental Health Strategy for Canada, Paving the way for digital mental health solutions and advancements

• O – How implementing a CRM in mental health and addictions services can improve patient management

• P – Digital Front Door Solution Expands Access to Substance Use Health and Mental Health Treatment Services

Connected Care and Interoperability

• O – The Value of Connected Care for Nurses

• O – Electronic Documentation; a compelling vision and what’s in it for you?

• P – Connecting Care across BC with the First-Of-Its-Kind Procurement of a Digital Referrals and Orders Solution

Virtual Care, Telemonitoring, and Remote Patient Care

• O – Starting with the end in mind: Needs-driven innovation through the power of partnership

• O – Enhancing Heart Failure Management: Insights from In-home Medication Trials

• O – Preliminary Findings from Radiation PATH: Investigating a Mobile Health-Based Radiation Oncology Patient Assessment Tool

10:30-11:00 AM

P3 Showcase

• Healthcare staff scheduling isn’t just important – it’s vital to patient care – Hosted by LG Healthcare Solutions

1:00-2:00 PM

Concurrent Sessions

Artificial Intelligence in Healthcare

• P – Advancing Healthcare: Intelligent Automation Insights & Outcomes from Alberta Health Services

• P – Evaluating AI Scribe & Automation Technologies in Primary Care: A Perspective on Clinician Burden Reduction

• RF – Improving human memory through volitional control of hippocampal theta oscillations

• O – Accelerating the Adoption of AI in Healthcare Through Mentorship

• P – Empathy in Algorithms: How Conversational AI is Reshaping the Patient Journey

Program highlights

Digital Technology and Healthcare Human Resources

• O – Forecasting the Future: Innovative Strategies to Optimize Staffing and Curtail Overtime Costs in Healthcare

• O – Cancer Command: Data Integration and Insightful Visualizations to Support Decision-Making and Improved Quality of Care

• O – A Data-Driven Approach to Building a Provider Efficiency Program

• O – The Healthcare Experience & Advancement Lab: Co-designing Automated Solutions

• O – Digital referral management: Case study of an ambulatory care hospital

• O – Examining Nurse Practitioner Experiences Delivering Virtual Care during the Covid-19 Pandemic

• P – Co-Designing the Next Generation Electronic Health Record System with Clinicians

Patient Engagement and Empowerment + Virtual Care, Telemonitoring, and Remote Patient Care

• O – Engaging Patients: The Impact of Integrated Bedside Terminals in Hospital Care

• O The Impact of Virtual Training Programs on the Self-Efficacy of Informal Caregivers of Older Adults

• O – Grading of the Digital Health Interventions in a Remote Monitoring Program

Technology Solutions for Mental Health

• P – Assessing Mental Health Apps: MHCC Experiences from Developing an Online Library, Repository, and Review Engine

• O – Building the Modern Digital Ecosystem for Mental Health Care

• O – Evidence2Practice –Digitizing Quality & MeasurementBased Care in Anxiety & Major Depression Across Hospitals

Connected Care and Interoperability

• P – What’s Next in Interoperability –or, What Have 20 years of Trials and Tribulations Taught Us?

• P – Enabling Care Continuity: A Provincial Interoperability Initiative Review

Virtual Care, Telemonitoring, and Remote Patient Care

• O – Bridging the Gap in Access to Care Utilizing Nurse Practitioner Virtual Care Solutions

• O – The next evolution of Telehealth and Virtual Health Solutions

• P – The Unclosable Emergency Department: Deploying a virtual ED at provincial scale 2:30-3:30 PM

Concurrent Sessions

Artificial Intelligence in Healthcare

• P – See You Soon! AI-Enabled ED Virtual Patient Intake and Queue Management Application

• O – Enhancing workflow efficiency by automating EMR tasks/ticklers and filing inbound faxes

• O – User Perspectives on Explainable Artificial Intelligence (XAI) in Healthcare: A Rapid Review

• O – Artificial Intelligence, Interoperability, and Data Management in the Evolution of Precision Medicine

• O – Digital Human Teammate to Empower Health Human Resources: An Innovation Collaborative

• O – From Scan to Solution: Harnessing AI to Address Physician Burnout

• O – The use of AI in healthcare: Perspectives from Canadians and Clinicians

Digital Technology and Healthcare Human Resources

• O – Increasing Healthcare Human Resource Capacity through Clinician Interoperability and Patient Access to their Own Information

• O – Preparing the Workforce for Long-Term Sustainment of Health Information Systems

• P – Transforming Pediatric Healthcare: CHEO’s Workday Implementation Journey

Connected Care and Interoperability

• P – Implementing eReferral Across Canada: Transferring Knowledge, Sharing Learnings, & Identifying Opportunities

• P – Empowering Community Healthcare: A Digital Transformation Journey

• O – Overcoming challenges to primary care adoption of digital health technology: A clinicianfocused approach

• O – Reduce medication errors and improve patient safety through PharmaNet/EMR Integration

• O – Benefits Realization Management for a Provincial Data Integration through a BiDirectional Information Exchange

• O – Catalyzing Public Health Excellence: Unleashing Digital Innovations through Transformative Public-Private Partnerships

Digital Health Equity and Access

• O – Prioritizing Equity when Designing Digital Health Services

• O – A geospatial platform to calculate patient-paid healthcare costs and CO2 emissions from e-health services

• O – Digital Health Adoption and Health Equity: Unraveling Disparities Among Racialized Ontarians

• O – Intergenerational digital health learning experiences among South Asian older adults: findings and applications

Virtual Care, Telemonitoring, and Remote Patient Care

• P – Transforming HealthLink BC Services: Opportunities, insights, and implications for Virtual Primary Care

• O – Effect of Digital Home Monitoring on Postoperative Outcomes in Patients Undergoing Thoracic Surgery

• O – Partnering on Appropriate Virtual Care – Patient-Informed Safe and Appropriate Care in Hospital at Home (HAH)

• O – Acceptability, feasibility, effectiveness and future directions for synchronous video groups for health interventions: patient perspectives

• O – Island Health Hospital at Home: Increasing Clinical Capacity through Zoom for Healthcare Video Visit iPads

• O – Shifting Post-Operative Care from Hospital to Home

• O – Revolutionizing PatientCentered Care with Hospital at Home: Expanding the EHR into the Patient’s Home

Plenary Session

TUESDAY, MAY 28 • 8:00-9:00 AM

ARTIFICIAL INTELLIGENCE IN HEALTH AND PUBLIC HEALTH DATA: BALANCING POSSIBILITIES AND ACCOUNTABILITIES IN A SECURE ENVIRONMENT

This panel will examine the transformative potential of Artificial Intelligence (AI) in healthcare and explore the ethical and regulatory accountabilities in leveraging AI for public health data and the critical importance of security measures in safeguarding health-related information.

Emcee

• Avis Favaro, Health Journalist

Speakers

• Sue Robins, Bird Comm, Author and Patient Engagement Consultant

• Dr. Khaled El Emam, University of Ottawa, Canada Research Chair in Medical AI and Professor, School of Epidemiology and Public Health, University of Ottawa

• Dr. Kimberlyn McGrail, University of British Columbia + Health Data Research Network Canada, Professor + Scientific Director and CEO

• Dr. Devin Singh, The Hospital for Sick Chidren (SickKids), Emergency Physician & Clinical Lead for AI in Medicine

Moderator

• Dr. Mohamed Alarakhia, eHealth Centre of Excellence, CEO

Meet the Plenary Speakers!

SUE ROBINS

Sue Robins is a health care activist, speaker and author. Her latest book, Ducks in a Row: Health Care Reimagined, is a scrappy challenge to the established health care world. Her first book, Bird’s Eye View: Stories of a life lived in health care is a poignant memoir of her experience as a caregiver and cancer patient.

Sue has written for The New York Times, Canadian Medical Association Journal and The Globe and Mail. She has spoken at countless national and international health conferences about storytelling, the patient experience and best practice in patient engagement.

Sue’s work experience includes paid family leadership positions with the B.C. Children’s Hospital and the Stollery Children’s Hospital. She is a senior partner with Bird Comm, a health communications company.

She lives with her husband and youngest son on a mountain outside of Vancouver. More about Sue can be found at www.suerobins.com.

DR. KIMBERLYN MCGRAIL

Dr. Kimberlyn McGrail is a Professor in the UBC School of Population and Public Health and Centre for Health Services and Policy Research, and Scientific Director of Population Data BC and Health Data Research Network Canada. Her research interests are quantitative policy evaluation and all aspects of population data science. In 2019-2020 she participated as a member of the Canadian Institute for Advanced Research Task Force on AI4Health and from 2020-2022 she was a member of the Expert Working Group for the Pan-Canadian Health Data Strategy. She is currently a Canadian representative to with the Global Partnership for AI as part of the data governance working group, and sits on a number of other data-related advisory committees. She holds a PhD in Health Care and Epidemiology from the University of British Columbia, and a Master’s in Public Health from the University of Michigan.

DR. KHALED EL EMAM

Dr. Khaled El Emam is the Canada Research Chair (Tier 1) in Medical AI at the University of Ottawa, where he is a Professor in the School of Epidemiology and Public Health. He is also a Senior Scientist at the Children’s Hospital of Eastern Ontario Research Institute and Director of the multi-disciplinary Electronic Health Information Laboratory, conducting research on privacy enhancing technologies to enable the sharing of health data for secondary purposes, including synthetic data generation and de-identification methods.

Khaled has founded or co-founded six product and services companies involved with data management and data analytics, with some having successful exits. Prior to his academic roles, he was a Senior Research Officer at the National Research Council of Canada. He also served as the head of the Quantitative Methods Group at the Fraunhofer Institute in Kaiserslautern, Germany.

He participates in a number of committees, including the European Medicines Agency Technical Anonymization Group, the Panel on Research Ethics advising on the TCPS, the Strategic Advisory Council of the Office of the Information and Privacy Commissioner of Ontario, and also is co-editor-inchief of the JMIR AI journal.

In 2003 and 2004, he was ranked as the top systems and software engineering scholar worldwide by the Journal of Systems and Software based on his research on measurement and quality evaluation and improvement. He held the Canada Research Chair in Electronic Health Information at the University of Ottawa from 2005 to 2015. Khaled has a PhD from the Department of Electrical and Electronics Engineering, King’s College, at the University of London, England.

DR. DEVIN SINGH

Dr. Devin Singh is one of Canada’s first physicians to specialize in clinical artificial intelligence. He is an emergency physician at The Hospital for Sick Children (SickKids) and holds a Masters in Computer Science degree from the University of Toronto. He is an Assistant Professor at the University of Toronto in both the Temerty Faculty of Medicine and the Division of Computer Science and is an emerging scholar helping to innovate the regulatory, privacy, and ethical landscape for AI in Canada and beyond. He is also the co-founder and CEO of Hero AI, a healthcare technology company dedicated to empowering patients and providers with AI.

PLENARY PANEL MODERATOR DR. MOHAMED ALARAKHIA

Plenary Panel Moderator Dr. Mohamed Alarakhia is a practicing Family Physician at the Centre for Family Medicine Family Health Team and the CEO of the eHealth Centre of Excellence. He is the Faculty Digital Health and Innovation Lead at McMaster University, Michael G. DeGroote School of Medicine (Waterloo Campus) and an Adjunct Professor at the University of Waterloo.

Dr. Alarakhia was awarded the Digital Health Executive of the Year Award in 2019 and the College of Family Physicians of Canada Award of Excellence in 2018 and 2022. Dr. Alarakhia and the eHealth Centre of Excellence won the Innovation Award in 2022 from the Greater Kitchener Waterloo Chamber of Commerce. The eHealth Centre of Excellence received a Canadian Medical Association Joule Innovation Grant and an AFHTO Team Award in 2020, as well as a Patient Care Innovation Team Award at the 2019 Canadian Health Informatics Awards and a 2019 Ingenious Award from Information Technology Association of Canada. The eHealth Centre of Excellence is recognized as one of the Best Workplaces in Canada.

The resilience of healthcare workers to meet the challenge of growing patient volumes, information overload, and manual data entry is nothing short of amazing. At Ricoh, we focus on caring for the clinicians and extended care staff that care for all of us.

Visit Booth #86 at eHealth 2024 and we’ll share how we can help shift focus to what matters most: time with patients.

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