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H O L I DAY H O M E O W N E R S H I P | TA L K I N G B U S I N E S S

Staycation, Staycation, Staycation! It’s a cliche but I really can’t believe that it’s

we welcomed guests back and went to full

time to write again for the Christmas edition,

capacity overnight. The challenge now was

my life really is on fast forward.

Before

the logistics of delivering more holidays than

continuing we must remember that times

we ever had before and all of our systems

remain uncertain – last year the situation

were stretched to breaking point- cleaning,

changed radically between writing and going

linen, maintenance, even purchasing.

to press so let’s see how it goes this year. How wrong can I be? Christmas and New Year 2020 was a

We approached the peak weeks with

bumper one, so we got ahead of everything

U-turn about schools reopening after

confidence and waited for the tide of

with trees, decorations and hampers placed

February half term resulted in such a spike

applications to work with us. Some hospitality

in nearly 100 properties well in advance.

in bookings that it literally went off every

was still closed, some would never return

Boris was determined that families would be

chart that I use.

so there would be an army of skilled and

able to get together but the virus had other

motivated staff to choose from. In addition

ideas. Right at the last minute we were shut

Now of course in our business you have a finite

there was a massive group of people on

again and into reverse – sending money

resource – once a property is sold out you

furlough collecting 80% of their income and

back to customers is not a good business

can’t sell it again or order up 10 more so how

able to go out and do another job – the penny

model and taking down unused trees and

is it that the UK holiday industry could deliver

and the bun! Over the years I’ve got a taste

decorations is a really thankless task. Still all

more capacity? Glamping sites sprung up

for humble pie and along with my words

those hampers helped us to get through the

around the country, sales of caravans and

and my hat I ate a lot of it this year. What

months of lockdown that followed.

campers boomed and many second home

transpired, of course, is that the opposite was

EVERYTH I N G F O R T H E H O L I D AYtrue, HO ME OWNER owners who don’t rent their properties out most businesses suffered from severe I N S A N D B A N K S & S U R R O U N D I N G AREAS had a change of heart. In our case the perfect Like my junior education by nuns I’ve blanked staff shortages and the season was a big this second lockdown out of my mind. I

storm ofonlow rates, proximity to Digital blur ofMarketing crisis management Shopfront theinterest Peninsula | Sophisticated

and somehow

London and remote working meant a boom remember the first one – zoom parties, quiz Linen getting|things done each weekend. Cleaning, & Changeovers | Maintenance & Renovations Concierge Services in second homeCallout purchases Sandbanks on Owner Bookings nights and takeaways but the second time 24 Hour Emergency | NoinRestrictions

round it really wasn’t funny. I have a house and a steady stream of new owners. So what is to come for the next 12 months? Let us take care of all the work so you can enjoy your holiday home andwe take advantage with a garden, plenty of space and grown Surely will be open this Christmas – by of the significant tax benefits of running it as a furnished holiday let business. up children but solitary confinement really There was an offset to all this good news – the time you are reading this you’ll know and doesn’t suit me. It’s safe to say I won’t be

we were still closed! We got into a routine of

joining the work from home revolution.

cancelling bookings 3-4 weeks in advance

I’m now trying to forecast and plan for 2022.

so as the bookings rolled in we were also

As I said last year, there are probably two

January and February are traditionally when

sending money back. This wasn’t much of

types of forecast, lucky or wrong and given

many people book their summer holiday

an issue until Easter when refunds started

the almost unimaginable events ot the

and give a good indication of performance

to approach new income and we stared

last 2 years it’s not really valid to use the

for the year ahead.

nervously at May half term which would

The media built up

be L theEfirst big F blow, the staycation boom story S and a ED Eto R use VIC TS R OJune M would R U be M really SEY

data for projections. What I can say is that advance bookings next O F SA N D BforAthe NK S 12 months

painful, July a catastrophe and I don’t even are higher than at this point last year (or any The perfect solution for temporary accommodation from a weekend to 5 months want to think about August. other year). All the indications are that we’ll No minimum period rentals | Broadband and maintenance included and embarrassing truth – the worse things have another strong season for UK holidays Regular cleaning and linen change services available | Fully furnished and equipped technical term, things went bananas. This

is when I have to admit an uncomfortable

Fortunately self catering was one of the first get the better it is for us, particularly when and maybe there has been a permanent ofcategories Sandbanks will tailorup theand experience to suit your exact needs so you can get on to open just after Easter expectations are raised then dashed. Rumsey The shift in preferences. with the rest of your life and we can turn an awkward stop gap into a great and memorable experience.

www.rumseyofsandbanks.co.uk EVERYTHING FOR THE HOLIDAY HOME OWNER 01202 707357 IN SANDBANKS & SURROUNDING AREAS w w w. r u m s eyo f s a noffice@rumseyofsandbanks.co.uk d b a n k s . c o . u k | 0 1 2 0 2 70 7 3 5 7

Rumseys A4 A4 NOV 2019.indd 1

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22/11/2019 13:03

H O U S E- M AG .C O.U K


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