· MESSAGE FROM THE Amresorts PRESIDENT 2
. Let’s Get Social 23
· Our Philosophy 4
. AWARDS, ACKNOWLEDGEMENTS AND CERTIFICATIONS 25
. Actitud +AMR 8
. AMResorts in Your Community 27
. OUTSTANDING STAFF MEMBERS12
· Events
. AMR News14
· GROOMING STANDARDS 32
. FEATURED Training15
. BIRTHDAYS 33 . wellness 34
. Think, Act and Work Safely 18 . Getting to Know JOSÉ IGNACIO GARCÍA 19 . HOW TO TAKE CARE OF OURSELVES
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. hotels LIST 36
21
Credits General Editor: Carla Macias Special Collaboration: Zuko García, Ruben Caraballo y David Pritchard Art Editor: Delia Kaiten
words for the
AMRESORTS FAMILy together we can!
Dear AMResorts Family, In this new stage of our "I AM Resorts" magazine, I want to start by expressing how proud we are for the way in which our teams in all hotels have responded to changes, adaptation, and new protocols. Everybody has worked tirelessly to guarantee the safety of staff members and guests and caring for the permanence of our business. As the weeks go by, we have been re-opening more hotels. We have taken all necessary measures to mitigate risks and we have planned a long-term sustainable model. This model communicates to the market and to our guests, the high level of safety, efficiency, and professionalism that AMResorts and its entire team of staff members guarantee in this phase of returning to a future of normality. Words simply cannot express the way we feel when we see your response to this difficult, unpredictable, and difficult situation. This is a historic moment for the world. These are the moments in which true leaders and commitments emerge.
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Prevention continues to be our main focus, so from this rostrum, we are encouraging all staff members to continue taking all the necessary precautions to stay healthy. Our company will continue supporting all the implemented protocols to guarantee safety in all our hotels. Tourism will recover. We will return to where we were, but to overcome this as an industry and to reach the other side of this crisis, we must continue to work together, focused, and very aware of the situation we are going through in the tourism sector worldwide. I am confident that together we can overcome the enormous challenges we face. We will fulfill our mission to transform dream vacations into memories of a lifetime. Thank you all! Gabriel Felip
Group President AMResorts Global Operations
apple leisure group
PHILOSOPHY
We are proud hosts, NOSRC
misSiOn
We turn vacation dreams into life-long memories.
visiOn
To be the first choice in vacation travel, enriching lives and uniting the world.
We are committed to the wellbeing of our guests, SECCC
valUES
Trabajo en equipo, IT Summit
WE CARE We care about our team members, our communities and the environment. WE ARE AUTHENTIC We are open, honest, respectful and we appreciate each other. WE INSPIRE ACTION We take initiative and make things happen. WE DO IT TOGETHER We work as a team and value diversity and inclusion. WE OWN OUR RESULTS We are committed and accountable to delivering results. WE ARE HUNGRY FOR MORE We are curious, we embrace change and we drive growth and innovation. WE DO EVERYTHING WITH PASSION We work hard and have fun.
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COMMITMENT STATEMENTS Team Members
Creating opportunities and promoting personal wellbeing.
Partners
Honoring our commitments and delivering superior profitability.
4
Customers
Delivering vacation experiences beyond expectations.
Communities & Environment
Enriching and sustaining the places where we live, work and travel.
We know and reach our individual and team goals, SEACZ & SUSCZ
We are authentic, ZVRIM
We act together, DRELC
We do everything with passion, BRCSL
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20 Service Principles that we apply:
We are pr
C PL SE
1. We know, and practice, our ONE ALG mission. 2. Our smile and salutation are our best business card. 3. We aid our guests and take every opportunity to offer them personalized suggestions about our resort's facilities and activities. 4. We are all responsible for keeping a clean image of our resort's facilities. 5. We know our individual and team objectives and we work together to achieve these. 6. We are well known for our kindness and phraseology. 7. We apply work procedures and we consistently comply with our standards. 8. We are service professionals, responsible for assisting in every opportunity from the start to end. We provide solutions from the root of every situation. 9. We are conscious of our impact in our work, environment, and social fields. 10. We are aware and informed about our resort's daily happenings through departmental briefings and informative boards. 11. We are the best promotors of our resort as we perfectly know our resort's facilities and its activities. 12. We are proud to be hosts and our personal image is impeccable. 13. We constantly strive to improve ourselves in our work-environment. 14. All Supervisors and Department leaders know how to face and approach difficult or emergency situations. 15. Our resort is the window to the world. We ensure our guests are always taken care of by offering them a pleasant smile and by greeting them. 16. We apply the basic aspects of service: attitude, quality, and opportunity. 17. Attitude: We provide excellent service with facts, not just with words. 18. Quality: We plan and organize our daily activities to avoid improvisation. We make sure things are done correctly from the beginning, on time, and always according to mpeccable presen ur i tat our guests' needs. o io of n, d u o 19. Opportunity: We use our empowerment to offer service when this is needed. 20. All the team at AMResorts work in according with our ONE ALG values.
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We are committed to deliver positive results, AP team with best results in SSH SUNPV
We are proud hosts, SEPLC
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ou r
know and pract ice We
We are service professionals, DREVC
We are service professionals, DREVC
BRERC on, i s is M
SESMB staff members holding their AMPassport
We are all responsible of keeping an impeccable image of the hotel premises, DRMP
We do everything with passion, DRCUR & SUCUR
We are emphatic, SECPM
Our hotel is a window to the world, DRETU
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The +AMR Attitude is lived like this!
DREVC
I make sure my guest is well Cared for.
SEARM
I am responsible for maintaining an impeccable image of my hotel.
SESMB
SEMRC
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DRMPC
DRELC
rvice The se de i I prov nt! elle is exc
SECCC
Welcome home!
SEACZ & SUSCZ
DREVM NOSRC DREVM
Capacitaciรณn, RKGLC
DREPB
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SECPM
SECPM SEPLC
ZVRIM
SUNPV Campaña de sonrisa, SUNPV
BRCSL
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I know my by the guests ir and la first st nam es
SEVPV & NOAPV
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o u t s t a n d i n g
Alfredo Herrera,
Angelica Alba,
Employee of the month
Agustin Hernandez, Supervisor of August
Daniel Lerma,
Reyna Lopez,
Judelka Illidge,
Employee of the month
EDITION 40
Ulises Contreras,
Employee of the month
Isabel Gomez,
Employee of the month, Aug
Employee of the month, Aug
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Odeth Torres,
Employee of the month, Aug
Mejor supervisora Jul
Supervisor of the Bimester
Juventino Garcia,
Employee of the month, Jul
Yovani Bruno,
Employee of the month, Jul
Latoya Tucker,
Employee of the month
Maria Mota,
Supervisor of the Bimester
Alondra Ventura,
Supervisor of the Bimester
Bernardo Sandoval, Employee of the month
Esmeralda Romero, Employee of the month
Anibal Vasquez,
Employee of the month, Jul
Enemecio Garcia,
Supervisor of the Bimester
Juan Pablo Valoy,
Employee of the month, Jul
Luis Hernandez,
Employee of the month
Mariana Hernandez,
Employee of the month, Aug
Gustavo Corona,
Employee of the month, Aug
Juan Pinela,
Employee of the month, Aug
Rene Lopez,
Oscar Reyes,
Employee of the month
Libertad Perez,
Employee of the month
Welinton Santana,
Employee of the month
Victor CruceĂąo,
Employee of the month
Supervisor of August
Samuel Castellanos,
Employee of the month, Aug
Jhonattan Valenzuela, Supervisor of the Bimester
Tomasa Mas,
Employee of the month, Aug
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AMR DREHU Reopening
OPENING
The new Dreams Vista Cancun Golf & Spa Resort was inaugurated on July 2 th. The resort has state-of-the-art technology and 416 luxurious rooms overlooking the Caribbean Sea. Every room has the new enseoCONNECT touchless mobile remote control, allowing guests to use their smartphone to control the TV screen and any other connected devices in the room. The resort is located in the exclusive area of Puerto Cancun offering a variety of modern and luxurious amenities that include family-friendly accommodations with a concept of family suites that can accommodate up to six people.
Waterpark opening, SUNPV
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SEVCU 8th anniversary
featured training Your training is key to continuous development within hotels. It provides you with the necessary tools to achieve your goals. At AMResorts we are interested in your professional growth and that is why that your goal is our goal.
Thermal stress, SEVCU COVID protocol, DRCUR & SUCUR
Wines workshop, BRERC
Multimedia threat, DRELC
Induction course, SECPM & DREPM
Wines and spirits for A&B, ZVRIM
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Civil protection program for people with disabilities, SEARM Institutionalization course, DREVC
Code of ethics, DREVM
Massage techniques, DRERC
Multi-brigade course, SUARM
CIQIL, SECCC
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Handling of chemical products, DRMPC
Clean Complete Verification Course, NOECU
Brews and spirits, SUNPV
The new normal, DRETU
Protocols Workshop, A&B, NOSRC
Clean Complete Verification Course, SEMRC
A&B CVV Standards at BRCSL
Wines workshop, DREVC
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THINK, ACT AND WORK SAFELY
RubEn Caraballo
Standards and Innovation Manager R.D.
How is the Health and Safety Management System Integrated to Prevent COVID-19? We have previously shared that the COVID-19 pandemic is caused by the contagion of the type 2 coronavirus of severe acute respiratory syndrome or SARS-CoV-2, and that this phenomenon has affected the way in which we face various issues in the daily lives of our staff in our hotels. One aspect that is clearly and directly linked to successfully fighting Coronavirus type 2 in our hotels, is the integration of the Occupational Health and Safety Management System (SGSST).
Now I want you to take the following journey in your mind; start when you get on the bus coming to the hotel until you arrive at your work area. Think about the answers to the following questions: How can we improve preventing health risks in these areas?
What activities does the Health and Safety Committee of your hotel carry out in contributing to preventing contagions?
Remember that the basis of this concept is its own definition. Occupational safety and health according to the World Health Organization (WHO), is a multidisciplinary activity aimed at promoting and protecting the health of w o r k e r s , t h ro u g h t h e prevention and control of occupational diseases and accidents. The International Labour Organization (ILO), establishes that workers must be protected against diseases in general. This includes occupational diseases and accidents at work.
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Âż?
What ideas do you propose to improve health and safety in your workplace?
Remember that your participation and integration of the tasks designed to prevent the spread of the virus and other diseases is key. Do not miss the opportunity to participate, this is a perfect time. Ask your OSH committee about the action plan they are executing and how you can be part of it. Together we can, together we do!
It is important to remember that our Company has always been focused on these aspects and is currently reinforcing them with the implementation of CCV and POSIcheck.
We thank you share your ideas, experiencies and suggestions to
rcaraballo@amresorts.com
GETTING TO KNOW
JOSe IGNACIO GARCiA
Jose Ignacio holds more than 24 years of experience in the world of finance. He recently joined Apple Leisure Group as Chief Financial Officer, and has strong business acumen and a track record of leading global finance teams in organizations across multiple geographies, facing complex accounting and risk management challenges. We would like to know more about you, please tell us about your previous career at ALG.
JIG: My career has always been in the financial sector.
I have worked in manufacturing industries and service companies such as General Electric and Spirit Aero. I have lived and worked on four continents.
What are the main functions you are in charge of? JIG: Accounting, Treasury, Taxes, and Financial Planning. Considering the current context, what are the main priorities for ALG from the financial management perspective? JIG: To maintain and improve internal control systems. Support operational teams in business recovery after the pandemic crisis, and to create long-term value through our strategic initiatives.
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As Chief Financial Officer at ALG, what are your short, medium, and long term goals? JIG: In the short term the goal is to learn from our business and meet our teams. In the medium and long term, create value for our Company. Could you mention a person that has positively influenced you as a leader, and what did you learn from that person? JIG: I have been lucky to have worked with very good leaders who are hard-working and detailed. They face difficult decisions with courage and work creating an atmosphere of trust in teams. From your personal vision, what are the main strengths that you see in AMResorts? JIG: Dedication to customers. Professionalism in hotel management. Focus on the return of investment to stakeholders. What are you most passionate about within your job? JIG: Working with excellent people who seek to develop their careers and to work as a team.
Country of birth: Spain Favorite sport: Soccer (FC Barcelona) Favorite food: Paella Favorite drink: Soda water Hobbies: Reading and spending time with my two children, Tomas (13) Andres (10), and with my wife. Favorite travel destination: Mexico, the Caribbean, and also... Spain. Favorite movie: Casablanca Which historical and/or current characters would you enjoy having a conversation with? Bill Gates and Warren Buffet A phrase or quote that reflects your philosophy of life: Always have the courage to do good. If you weren't CFO of ALG, what would you do? A good alternative would have been to become a school teacher.
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HOW TO TAKE
Care of ourselves U
Equipment disinfection, SECCC
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so
de
EPP , SECP M
Washing hands workshop, NOECU
COVID tests application, SECPM
COVID tests application, SUNPV
COVID tests application, SEARM
Complying with the new standards, DREHU
Ernel Campbell cleaning his working area in SESMB
Workplace disinfection, DREVM
COVID tests application, SEPLC
Following the new protocols, SEMRC
Use of the EPP, DREPM
Disinfecting areas, BRERC
Use of the EPP, NOSRC
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LET´S GET
Our return to the new normal
SOCIAL
Hello, dear colleagues! I am very excited that many of our hotels are already running operations and that soon the rest will be open as well. The enthusiasm and joy of our staff members in having returned to work and doing what we love is noticeable, especially when I read the comments in our social network reviews. How good it is to have you back! As we return to work, we have to adapt to the new hygiene and health rules. These rules will bring greater safety and pleasant experiences to both our guests and our working environment. I know you are happy to return and that you might surely have encountered repeating guests or new guests who are grateful for traveling again. Let's not forget that although the use of masks by guests in public areas is not mandatory in most countries and states, this does not mean that COVID-19 no longer exists. Be careful, we cannot lower our guard. So here you have some tips that are important for you to follow and help us in sharing them with your colleagues.
In the Front of the House: Do not shake hands, hug, or touch the guest. Not even a pat on the back. Try to keep a healthy distance from guests as much as possible. This means keeping at least 5 feet of distance. Keep a healthy distance with colleagues, not only in the backstage but especially in the guest area. Remember that we lead by example, so if you are keeping the 5 feet of distance with guests then you should do it with your colleagues as well. This is extremely important! Keep your face mask on in guest areas. The fact that you wear it makes them feel more secure, even when they are not wearing one.
In the Backstage of the House: Although we are happy to see our colleagues, it is still NOT suggested to remove the mask in public areas, shake hands, touch, or hug. I know it's difficult, but we have to make this sacrifice a little longer. Remember to wash your hands frequently and use sanitizing gel. Keep all areas you use neat and clean. This includes your working area, your space in the staff members' dining room, lockers, bathrooms, etc. Remember that taking care of ourselves is everyone's responsibility.
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Photos with guests: Remember to keep a healthy distance, even in photos. There are several angles that you can use to appear in the picture together and still respect social distancing. I also know that it is difficult, but if a photo does not comply with the healthy distance protocols, this photo cannot be published by us. It is also not wise. If a guest publishes one of these photos on their social networks, that can create a bad impression of our company for NOT following hygiene and safety protocols. Be careful with that, I have to confess that I have found several photos that do not respect the healthy distance between staff members and guests. At the moment we are not offering TripAdvisor cards, so it is even more important than ever that you verbally invite guests to leave a review if they are having a good time. Why do we want more reviews? In addition to climbing the rankings, if travelers are planning to visit us, we want them to feel more confident in doing so, and thus we can recover our occupancy numbers sooner.
As you can see, you play a very important role in getting travelers motivated enough to return to our hotels. Keep up the great work, as you already do, and thank you so much for being back with us. See you in the next edition and as always... Together we can!
Zuko Garcia
Social Media MANAGMENT Amresorts
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AWARDS
ACKNOWLEDGEMENTS & CERTIFICATIONS
AMRESORTS RECEIVED THE
"SUPER COMPANIES 2020" AWARD WHILE MAINTAINING THE NUMBER 4 RANKING AMResorts® has been awarded for the ninth consecutive year as one of the '2020 Super Empresas', "The company where everyone wants to work”. The award is appointed by the prestigious business specialized magazine ‘Expansion’. We have again ranked 4th place in the category of: 'More than three thousand employees' while also ranking first in the hotel and tourism segment. Every year Expansion magazine carries out the special edition "Super Empresas" dedicated to awarding companies committed to the development and well-being of their employees and with an organizational culture that enhances values such as communication, motivation, and professional development. The award also considers the way the company leaders involve themselves in a continuous improvement process. Additionally, Leaders' awareness is evaluated in regards to their involvement in ensuring quality services and/or products, as well as impact in profitability.
AMRESORTS is one of "The 500 Most Important Companies in Mexico" Every year the business magazine 'Expansión CNN Mexico' publishes the special edition of the ‘The 500 Most Important Companies in Mexico’. Their goal is to provide an overview of the main Mexican companies in the country within the various economic sectors. This year AMResorts maintains the No.1 position of the companies in the Hospitality and Tourism sector and ranked 122 with the financial information reported at the end of 2019. The main element to position the companies that are part of the list are their registered net sales. In this case, 2500 companies (Mexican and transnational) from the public and private sectors participated in a convocation at the end of 2019.
‘Super Empresas’, DREVC Celebrating the ‘Super Empresas’ 4th place award.
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TRIPADVISOR AWARDS 35 AMRESORTS HOTELS
Punto limpio certification, BRCSL
Punto limpio certification, SEPLC
TripAdvisor awarded 35 AMResorts Hotels within the Mexican and Caribbean Region in 2020. 27 of these hotels received the Travelers’ Choice distinction and 8 hotels obtained the title of ‘Travelers’ Choice-Best of the Best’. The ‘Travelers' Choice- Best of the Best’ is Tripadvisor's highest acknowledgment that is awarded annually to those businesses that earn excellent reviews from travelers. Hotels that receive this honor represent 1% of hotel properties worldwide.
AAA Four Diamond Award, DRELC
AAA Four Diamond Award, DRELC
AAA Four Diamond Award, DRELC
POSIcheck Cristal certification, DRELC
Renovation of Distinctive S, DREVM
1st place review pro a Spa, DRERC
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IN YOUR
comMuniTY Being consistent with our commitments and values, our hotels in the Dominican Republic joined forces to deliver food, clothing, footwear, and other essential items to families affected by the Isaias Storm, in the eastern part of the country.
Sustainability Campaign, NOSRC
Linen donation, DREPB
Sustainability Campaign, DRCUR & SUCUR
DRETU NOSRC Linen donation to Caritas, SEACZ & SUSCZ
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Llimpieza playa, DRELC DRELC Beachde cleaning,
Donaciรณn de blancos al DIF, Linen ZVRIM Donation to DIF, ZVRIM
Donaciรณn de tapitas, SEVPV &&NOAPV Plastic caps donation, SEVPV NOAPV
LImpieza decleaning, playa, SUNPV Beach SUNPV
Beach cleaning, DREVC
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Clothes and toys donation to Questro group, SEPLC
Beach cleaning, SEARM
Limpieza de playa, SUARM
Beach cleaning, SUARM
Beach cleaning, BRCSL
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Telephone Operator Day | August 1st
S T N E V E BRERC
SEVCU
NOSRC
SEACZ & SUSCZ
Grandparents Day | August 28th
NOSRC
SEACZ & SUSCZ
SEMRC
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4th of July, DRELC
Team building, DRERC
Paint contest, SECPM & DREPM
WOW moment to staff members, DRELC
Father’s day, SECCC
4th of July event, SECPM
Night Owl’s dinner, SEARM
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Grooming Standards GROOMING STANDARDS-LADIES
During this period and until further notice, regardless of the department, no accessories (watches, chains, bracelets, rings, etc.) should be used.
GROOMING STANDARDS-MAN
During this period and until further notice, regardless of the department, no accessories (watches, chains, bracelets, rings, etc.) should be used.
Did you know that we also smile with the eyes?
Remember that at all times you must wear a face mask
23 40 EDICIĂ“N EDITION 3236
happy
birthday
SECPM
DREPM
SEPLC
SEACZ & SUSCZ
DREVC
NOAPV
SEACZ & SUSCZ
SEVCU
BRERC
DRELC
23 40 EDICIÓN EDITION 3336
host city
Punta Cana,
dominican Republic White sand and coconut palms
Punta Cana is blessed with one of the longest white-sand shores in the Caribbean, a total of 30 miles that are emphasized with coconut palms that seem to reach up to the sky. Punta Cana is synonymous with seaside rest and relaxation. This is where the Atlantic Ocean meets the Caribbean Sea; from the far north at Uvero Alto to the south at Cap Cana. In Punta Cana, all-inclusive resorts and boutique hotels offer all the pampering and comfort that modern oceanfront living has to share.
Kiteboarding in Punta Cana
Igneri Caribe Taino Submarine Museum
It is located between the waters of Playa Blanca and Playa Serena in Punta Cana. The Igneri Caribe Taino Submarine Museum transforms the area into a unique cultural place for snorkeling. It was created by the Dominican artist Thimo Pimentel. The 22 submarine sculptures represent Taino statues lying underwater at a depth of ten to twenty three feet.
Here you will not only find fun under the sun but also there are fine white sand beaches, as well as a crystalline and iridescent sea to swim, fish, or take a dive in among the marine life and sunken ships. Punta Cana is also a golfer's paradise, as it offers 10 golf courses located along the coast, in addition to a beach landscape with luxurious marinas, and gourmet dinners. Punta Cana also has a wellness area with the best spas in the country, including the only Six Senses Spa of the Caribbean.
Blue Hole
Ziplines in Anamuya Punta Cana is home to the first zip line built in the Dominican Republic. It is ideal for the most daring, whether they are beginners or experienced. The Runners Adventures course has 18 platforms and 12 ziplines, making it one of the largest in the country.
Golf courses
Playa Macao
Playa Macao is one of the five most impressive beaches in the country. It is wide, bright, and surrounded by palm trees. Its waves have made it a favorite among surfers.
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WELLNESS Bienestar para tu salud
SIMPLE TIPS FOR A
HAPPY AND HEALTHY LIFE
The biggest secret to a healthy life is that there is no real secret. Good health is not something you need to work hard on, rather it is something that most of us simply need to implement while reaching for a healthier lifestyle. Think of it this way: your body wants to be healthy, as that is its natural and balanced state. You don't have to be a marathoner or eat special super berries imported from the Amazon to feel your best. Healthy living is simple and can be achieved where you are and with what you have. Simply (re)-learn to treat your body with as little disruption to its basic function as possible. Then you will be on your way to feeling better than ever! Here are seven simple actions that can dramatically improve your health both immediately and in the long term. 1. SLEEP WELL People hate hearing this because it's hard. We live lives with tough schedules and pressures that don't support healthy sleeping habits. Yet, sleeping well is still very important. Healthy sleeping habits are essential for optimal energy, immunity, cognitive ability, physical strength, and endurance. Getting a good night's sleep helps slow the aging process and reduces the risk of diseases (from the common cold to heart disease). 35
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Due to modern lifestyle factors like staying up late or taking night shifts, you may need to slightly modify your environment or habits, to get into a natural rhythm.
2. DRINKING WATER Do you have a headache? Are you feeling slow? How much water did you drink today? Humans need a lot more water than most are probably adapted to drinking. That number goes up if you're a coffee drinker - caffeine is a diuretic, it flushes water out of your body, and it dehydrates you. Of course, you will also need to drink more water to make up for the time you spend sweating, like when you exercise or drive in a car in the heat, etc. Despite the common '8 glasses per day' rule, water needs vary from person to person. A general rule of thumb is to multiply your weight by 0.67; Therefore, if you weigh 120 pounds (55 kg), you should drink 80 ounces (2.3 liters) of water per day. Staying hydrated is such a simple part of staying healthy, this is often overlooked. Water removes toxins from vital organs, carries nutrients to cells, and aids digestion.
3. EAT REAL FOOD Your cells are literally made up of what you feed them with, so eat wisely. In general, eat fresh whole foods. Emphasize vegetables and high-quality protein. Also make sure you're getting enough high-quality fats (organic from grass-fed animals if it's animal fats). Also avoid excess sugar, even from fruits. Definitely avoid processed or refined foods (refined flours, sugars, oils), which normally rule out most packaged foods. Eating well doesn't have to be complicated.
4. MOVE YOUR BODY Make exercise every day, move your body in any way you want. Go for a walk, run, yoga, lift weights, whatever. Any type of movement will help you feel good right away. For a long-term overall health improvement plan, try incorporating both movement (like walking, jogging, stair climbing) and strengthening (yoga, weight lifting, etc.).
5. SIT DOWN CORRECTLY Sitting is not good for you. In fact, it's pretty bad. But if you have to do it, do it right. Proper posture and ergonomics at your work desk are important, especially if you use your laptop in bed. Doing so will keep your spine safe and will help you avoid any back or neck pain that can wreak havoc on your entire body.
6. PRACTICE POSITIVE THINKING PATTERNS Optimistic thinking contributes to greater health and longevity. It is true! This is because feeling stressed and depressed is harmful to the body and hinders optimal health. When cultivating a healthy lifestyle, it is essential to recognize and redirect unhealthy thought patterns. Negative self-talk (such as perfectionist thinking, magnifying the negative, blaming ourselves) are all the ways in which we allow our mind, to enter a thought cycle that negatively impacts our mental and physical well-being. Find gratitude instead of flaws. After all, we become what we think.
7. PAY ATTENTION You don't have a body, you are a body. Try each of these tips and see how you feel after a few days, a week and after several months. If it seems overwhelming, analyze this list and focus on one item per week. It will be easier. All these points together, over time, will bring you closer and closer to your best version of a healthy life.
David Pritchard
Health & Performance Coach Apple Leisure Group
TRIVIA 1. What place did AMResorts obtained in the 2020 Super Companies
ranking? 2. Within the new grooming standards, which departments can carry accessories? 3. Which hotel celebrated its 8th anniversary in August? 4. Mention the name of the hotel that recently opened in Puerto Cancun. 5. Which is the host hotel of this edition?
We congratulate Sandra Parker of Secrets Aura Cozumel & Sunscape Sabor Cozumel, for being the winner of the last edition trivia. She answered the 5 questions correctly. Sandra won a complimentary stay for two at one of our hotels. Remember to send your responses to the following email: jsaavedra@amresorts.com. The first ones received with the right answers, will enter a raffle to win a free stay at one of our spectacular hotels.
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36
NAME
Dreams Tulum Resort & Spa Secrets Capri Riviera Cancún Dreams Los Cabos Suites Golf Resort & Spa Dreams Punta Cana Resort & Spa Secrets Maroma Beach Riviera Cancún Secrets Silversands Riviera Cancún Dreams Puerto Aventuras Resort & Spa Dreams Villamagna Nuevo Vallarta Dreams Huatulco Resort & Spa Dreams Palm Beach Punta Cana Zoëtry Paraíso de la Bonita Riviera Maya Dreams Riviera Cancún Resort & Spa Zoëtry Agua Punta Cana Now Jade Riviera Cancún Secrets Wild Orchid Montego Bay Secrets St. James Montego Bay Now Sapphire Riviera Cancún Secrets Royal Beach Punta Cana Now Larimar Punta Cana Sunscape Dorado Pacifico Ixtapa Secrets Huatulco Resort & Spa Secrets Vallarta Bay Puerto Vallarta Now Amber Puerto Vallarta Secrets The Vine Cancun Sunscape Curaçao Resort, Spa & Casino Secrets Aura Cozumel Sunscape Sabor Cozumel Breathless Punta Cana Resort & Spa Secrets Puerto Los Cabos Golf & Spa Resort Dreams Sands Cancún Resort & Spa Secrets Playa Mujeres Golf & Spa Resort Zoëtry Villa Rolandi Isla Mujeres Cancún Dreams Las Mareas Costa Rica Secrets Akumal Riviera Maya Secrets Papagayo Costa Rica Breathless Cabo San Lucas Resort & Spa Sunscape Puerto Vallarta Resort & Spa Sunscape Puerto Plata Dominican Republic Breathless Riviera Cancún Resort & Spa Now Onyx Punta Cana Dreams Playa Bonita Panamá Dreams Dominicus La Romana Secrets Cap Cana Resort & Spa Dreams Playa Mujeres Golf & Spa Resort Zoëtry Montego Bay Jamaica Breathless Montego Bay Resort & Spa AluaSoul Mallorca Resort AluaSoul Alcudia Bay AluaSoul Palma AluaSun Torrenova Alua Hawaii Mallorca & Suites Alua Palmanova Bay AluaSoul Ibiza Alua Miami Ibiza AluaSun Miami Ibiza Apartamentos Alua Hawaii Ibiza AluaVillage Fuerteventura Hotel Parque San Antonio Secrets Mallorca Villamil Now Emerald Cancún Sunscape Akumal Beach Resort & Spa Dreams Acapulco Resort & Spa Secrets Lanzarote Resort & Spa Dreams Curacao Resort, Spa & Casino Secrets St. Martin Resort & Spa Dreams Natura Riviera Cancún Dreams Macao Beach Punta Cana Dreams Vista Cancún Golf & Spa Resort
TOTAL 68 HOTELS
OPENNING APERTURE
NUM. OF ROOMS
sep-03 nov-03 jun-04 dec-07 aug-08 aug-08 dec-08 dec-08 dec-08 dec-08 dic-08 oct-09 nov-09 jan-10 mar-10 apr-10 may-10 may-11 may-11 nov-11 dec-11 apr-12 apr-12 aug-12 dec-12 dec-12 apr-13 nov-13 dec-13 sep-14 nov-14 nov-14 nov-14 nov-15 nov-15 dec-15 dec-15 feb-16 may-16 nov-16 nov-16 nov-16 nov-16 nov-16 dec-16 feb-17 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 jan-19 may-19 jun-19 oct-19 nov-19 dec-19 dec-19 mar-20 mar-20 mar-20 jul-20
24,196 ROOMS
432 291 308 620 412 441 305 229 421 500 100 486 96 550 350 350 488 464 728 285 399 271 327 497 341 266 218 750 500 438 424 35 447 434 202 169 340 585 526 822 307 488 457 502 49 150 371 171 120 256 298 170 290 360 82 210 244 250 162 427 362 605 331 197 258 553 500 232
ACRONYM
DRETU SECRC DRELC DREPC SEMRC SESRC DREPA DREVM DREHU DREPB ZOPDB DRERC ZOAPC NOJRC SEWMB SESMB NOSRC SERPC NOLPC SUDIX SECHU SEVPV NOAPV SEVCU SUCUR SEACZ SUSCZ BREPC SEPLC DRESC SECPM ZVRIM DRELM SEARM SEPCR BRCSL SUNPV SUPOP BRERC NOOPC DRPBP DREDL SECCC DREPM ZOMBJ BREMB ASOMA ASOAB ASOPL ASUTM AHIMA APBMA ASOIB AMIBZ ASUMI AHIBZ AVFUE ALPSA SECMV NOECU SUARM DRACA SECLZ DRCUR SESXM DRENA DRMPC DREVC