The PCO May 2021

Page 8

ON POINT ARTICLES

6 TACTICS AND TIPS TO BRING VIRTUAL EVENTS TO THE NEXT LEVEL IAPCO Member: AIM Group International Author: Ronsagela Quieti, Managing Director Congress Division AIM Group The pandemic forced associations, corporate event organisers

2. BECOME TECH-SAVVY

and event professionals, to assimilate and dive into new

It is important to be able to leverage every single platform and

formats and ways to meet. We moved planned in-person

tool available on the market and evaluate the pros and cons

events into the digital realm, in a very short time frame with

of the different solutions in terms of features, user experience

limited previous experience. It was such a challenge for all

and economics. The right platform needs to be chosen for

event professionals. One year later, after organising hundreds

each project and customised so that it is a functional, useful

of digital events, we have tried different ways and used

and intuitive platform that guarantees an excellent user experi-

different tools to create emotional connections and valuable

ence and an economic return for sponsors. It is also important

and engaging digital journeys for all parties (delegates,

to train speakers, making them comfortable with the new

speakers, sponsors).

technology and tools and learn how to make a speech in front of a video and how to engage participants remotely.

Here are some takeaways from our recent experience and six

Traditional sponsorship opportunities need to be completely

tips to make your virtual and hybrid event more successful:

transformed into a digital sponsorship offering. A flexible and innovative platform can provide opportunities to create new

1. INNOVATE EVENT FORMATS

and alternative forms of sponsorship that you may never have

Attendee expectations have changed considerably since

thought of for in-person events.

the first digital events. To cope with Zoom fatigue, events are moving away from their conference format to TV show

3. ENSURE GREATER QUALITY CONTENT

formats. Speakers are expected to act more like performers.

Providing strong content is what is going to attract

Lively anchormen or facilitators are used to introduce speakers

attendees and pique their interest and attention. You must

and sessions, to encourage discussion and interaction and

deliver something special to give them a reason to be online

summarise the “take-home messages”. Resources are now

for several hours. Plan a captivating event marketing and

being targeted at the quality of the production and meeting

communication campaign (pre-event session trailers, video

rooms are being transformed into TV studios.

clips from the speakers, innovative highlights) tailoring the content and campaign to reflect the interests of the expected

Since people’s attention span is shorter online event sessions

participants. You need to generate FOMO, a fear of missing

are being kept shorter with more breaks. Social platforms,

out, to increase curiosity and ensure attendance.

such as Clubhouse, Twitch, Tik Tok are becoming more and more popular and should be incorporated into virtual and

4. FOCUS ON THE DELEGATES’ INTERACTION

hybrid events. Clubhouse for example is offering an attendee

Participants were kings of in-person events, but it now

centric structure with new attendance options for those who

becomes more important to involve them remotely, while

feel overwhelmed by traditional virtual events and video-chat.

they are participating from their desks. Give more time to discussion (keeping the sessions shorter) and include

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| May 2021


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