IELA REPORT Magazine - Edition 94 - Spring 2021

BUILDING

THE IELA BOARD OF MANAGEMENT

Board Functions

CHAIRPERSON

Guido Fornelli guido.fornelli@expotrans.net

VICE CHAIRPERSON

Sandi Trotter strotter@twigroup.com

TREASURER

Daniel Mithran daniel@jim.com.my

MEMBERS

Matthias Dornscheidt matthias.dornscheidt@dbschenker.com

Alexandra Erdmann alexandra.erdmann@swiss-expologistics.com

Mariane Ewbank mewbank@fulstandig.com.br

Jim Kelty jimkelty@airwaysfreight.com

Jacqui Nel ef-gsm@ef-gsm.co.za

Emmanuel Pitchelu emmanuel.pitchelu@group-esi.com

Christoph Rauch christoph.rauch@btg.de

THE COMMITTEE

CHAIRPERSON

Ravinder Sethi ravi@rogersworldwideindia.com

MEMBERS

Greg Keh gkeh@twigroup.com

Lena Widman lena@onsitegroup.se

EXECUTIVE OFFICER - IELA SECRETARIAT

Elizabeth Niehaus elizabeth@iela.org

HONORARY MEMBERS

Stephen J. Barry (deceased, 2018)

Ron Berry

Hans R. Brauchli

Karl Buehler (deceased, 2015)

Thierry Demeure

Ernie Droessart (deceased, 2009)

Mariane Ewbank

Dieter Fraeulin

Greg Keh

Achim Lotzwick

Robert Moore Jean-Paul Moser

Christoph Rauch

Klaus Rauch (deceased, 2001)

Ravinder Sethi

EDITOR & ADVERTISING

Elizabeth Niehaus ielareport@iela.org

IELA SECRETARIAT

TQ Consulting GmbH Lindenhof

DESIGN

6060

Dear Friends,

Unfortunately, the pandemic is not reducing its impact on the exhibition industry and on our companies despite some minor signs of recovery.

The growing difficulties in travelling even within Europe have forced the Board to digitalize both the 2021 General Assembly and the Congress. Together with Elizabeth, we will share more information in another section of the Report and in future communications.

We will not lose the focus and hope that a more complete reopening of the industry is only postponed to Q3 of 2021. We continue our work on understanding what the Association can do to help members in the short and medium term.

For this reason, the Membership Survey was launched at the end of last year. I personally consider the Survey results very interesting for the Board, considering the high number of participants and the suggestions that followed. Main results are shown on page 26 of this Report.

The Board will use your feedback to the maximum in the coming months. During this period, the Board is planning review the targets and the general strategy of IELA for the short and mid-term future.

For this reason I want to underline the importance of participating in the IELA Data ROOM questionnaire (arriving at the launch phase) to define

the actions to be implemented and the possible future targets of the Association. I hope all of you will respond to allow the creation of aggregate data. This is now more important than ever for our association in order to be a voice in the industry towards national governments. We are working to raise their awareness of the difficulties we confront in our industry niche.

One more important topic: the Winter Seminar has just ended and it was a great success! I want to thank all the participants (students and speakers) for the commitment, energy and enthusiasm put into this first digital edition of the event. Many thanks obviously go to the new Education and Training Programme WG leaders Sudhir, Fiona and Ute.

Our youngest colleagues are so thirsty for knowledge and have shown that they want to learn every secret of our profession. This is confirming the importance for IELA to remain a competence centre within the industry for the future.

Last but not least, I would like to point out the launch of “Faces of IELA” , an award dedicated to all those who work in our companies and represent a great asset not only for the associates but for the event industry. Today, the Board draws greatest attention to our colleagues because, only by safeguarding our resources, can we effectively contribute to the hope of a successful re-opening of events in the coming months.

Cheers!!

BIG LOGISTICS INDIA PVT LTD

C4B/292A, Janakpuri

New Delhi

MR. UTTAM GUPTA uttam.gupta@brightindiagroup.com

www.brightindiagroup.com

TEAM

MR. UTTAM GUPTA President Uttam.gupta@brightindiagroup.com

MR. SUJEET MISHRA

Head - Finance and Key Accounts Sujeet.mishra@brightindiagroup.com

MR. SUDHIR SURVE

Head of Operations and Sales - Mumbai Sudhir.surve@brightindiagroup.com

MR. UJJWAL GUPTA

International Sales and BD Ujjwal.gupta@brightindiagroup.com

MR. SHASHIDHAR S

Head of Operations and Sales –Bengaluru and Chennai Shashidhar.s@brightindiagroup.com

MR. RAJ KAPOOR

Head – Air and Sea Freight Department Raj.kapoor@brightindiagroup.com

Why have you joined the Association?

With more than 20 years working in the exhibition industry, we have learnt that developing trust is a must among fellow agents around the world in order to be a dependable freight forwarder and on-site handling agent. After all, the safety of the most important part of the exhibition the exhibits- depends on seamless coordination between fellow agents. IELA is one such association which brings all our fellow partners together on a common platform. This helps us to learn ways and styles in which Customs and Exhibitors like to work all over the world, thereby generating trust in our counterparts’ minds.

An added advantage of being a member of IELA is the visibility and recognition it brings for all associated members. IELA defines benchmarks of performance, which allows agents to work in a stress-free state of mind once the cargo is shipped.

In short, IELA defines teamwork!

In what way is your company an interesting asset for the IELA Family?

We bring over 20 years of rich experience in handling exhibitions. We have a dedicated and professional team, company-owned offices and warehouses in all metro cities and presence across all major and minor ports. We are on the panel for various Government agencies, private show organisers & venue owners. Having a government-approved Customs Broker Licence adds to the long list of our USPs. We are known to fellow colleagues and show organisers for fulfilling our commitments, both financial and operational and under all circumstances. We bring our passion to IELA for creating a smooth experience for each job we take on and for doing our utmost for all fellow agents. t

For more information about the company and its services

CEVA NETHERLANDS RENEWS PARTNERSHIP AGREEMENT WITH MECC CONVENTION CENTRE IN MAASTRICHT

The specialist Showfreight division of CEVA Showfreight The Netherlands has signed a five year deal to work with one of the leading exhibition centres in The Netherlands – MECC (Maastricht Exhibition and Conference Centre). Comprised of 3 halls and covering 30,000m2 in exhibition space, the centre is host to a wide range of events every year. t

CEVA SHOWFREIGHT - NL, THE NETHERLANDS

COENEN

EXPOTRANS STARTS 2021 BY RENEWING ALL APPOINTMENTS ON EXHIBITION GROUNDS IN ITALY AND MOSCOW

Expotrans S.p.A has been confirmed again as Official Freight Forwarder and Onsite Handling Partner at Fiera Milano, Mi.Co., Rimini Fiera and Fiera di Vicenza for coming years and once again at Crocus Expo for the current year. t

EXPOTRANS S.p.A, ITALY

GUIDO FORNELLI

www.expotrans.net

MTS OFFICIAL FORWARDER AND ON-SITE AGENT FOR DEFEA 2021

MTS EXPOLOGISTICS has been appointed by the organisers as the Official Forwarder and OnSite Agent for DEFEA 2021 International Defence Exhibition that will be held at the Metropolitan Expo Centre in July 13th - 15th 2021. t

EXPOLOGISTICS LTD, GREECE

ORPHEE BEINOGLOU SOLE OFFICIAL FORWARDER FOR THE AMERICAN PAVILION AT DEFEA 2021

Orphee Beinoglou International Forwarders S.A. has been appointed as the Sole Official Freight Forwarding, Customs and Onsite Agent by the organisers of the American Pavilion at DEFEA 2021, located in hall 4, under the auspices and cooperation of the American - Hellenic Chamber of Commerce. t

ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A.,

GREECE

KOSTAS FABRIDIS

E: kfabridis@beinoglou.gr

W: www.beinoglou.gr

DISCOVER THE DIGITAL WORLD OF DHL GLOBAL EVENT LOGISTICS

The Digital World is the new service provided by DHL Freight subsidiary, DHL Global Event Logistics.

This service specialises in creating virtual spaces. In order to meet the change in needs caused by the coronavirus pandemic, DHL has expanded its range of services to include digital trade fairs and conferences. t

DHL GLOBAL EVENT LOGISTICS, GERMANY

STEPHAN ENGISCH

E: stephan.engisch@dhl.com

W: www.event-logistics.dhl

R.E. ROGERS INDIA EXPANDS IN WESTERN INDIA

R.E. Rogers India Pvt. Ltd. recently announced the set up and start of their operations in the industrial city of Pune in Maharashtra and in the port town of Mundra in Gujarat. Offices are up and running and warehouses are in the planning. t

ROGERS INDIA PVT. LTD., INDIA

pravin@rogersworldwideindia.com

harshal@rogersworldwideindia.com

BIG LOGISTICS INDIA CONCLUDES SPECIAL PROJECT WITH AUTOMOBILE INDUSTRY

BIG Logistics India Pvt. Ltd. collaborated with one of the leading automobile designing platforms in India which is working on a breakthrough prototype of a 4-wheeler vehicle in the luxury segment to be launched shortly on the Indian Market. The company transported life-size mock-up models via air freight from Europe to various Indian Cities under ATA Carnet t

BIG LOGISTICS INDIA PVT LTD, INDIA

MR. UTTAM GUPTA

uttam.gupta@brightindiagroup.com

www.brightindiagroup.com

EUROTRAN SUCCESSFULLY TRANSPORTED GLOBALLY RECOGNISED MUSICAL TOUR TO TAIWAN

Taiwan has controlled its outbreak extremely well: Fans of stage musicals got to experience a long-awaited classic musical show and Eurotran Expo Service Co., Ltd. moved 24 shipping containers of equipment, props, costumes and more in and out of Taiwan. Continuous adjustment of schedules and locations were necessary.

EUROTRAN EXPO SERVICE CO., LTD., TAIWAN

ALBERT CHANG

E: info@eurotran.com

W: www.eurotran.com

AVIATION LOGISTICS IN COLLABORATION WITH THREE IELA MEMBERS

After months of operational planning over 3 different time zones, Felix Expo Logistics (M) Sdn Bhd along with their trusted partners Korea GLS, Inc & Airways Freight Corporation LLC reached a milestone together as they provided transportation and shipping of engines, auxiliary power units, components and other parts from Boeing 767 Asiana Airlines from Incheon International Airport, South Korea to Ohio & Kentucky, USA. t

FELIX EXPO LOGISTICS (M) SDN BHD, MALAYSIA CHANDRA GANESH

CIETC RESUMED ACTIVITY ON CHINA NATIONAL MARKET

Having already resumed activity in 2020 with more than 25 large and small exhibitions, China International Exhibition Transportation Co., Ltd. (CIETC) began 2021 in Hainan Province to successfully complete the Haikou NEV, from January 8th to 11th, 2021 at the Hainan International Convention and Exhibition Centre. It was the first event of the global automotive industry in 2021. t

CHINA INTERNATIONAL EXHIBITION TRANSPORTATION CO.,

(CIETC),

ZHANG

CHINA

ESI OFFICIAL FORWARDER FOR SIM’2020 ANGERS

E.S.I. Expo Services International was the Official Freight Forwarder and Lifting Contractor for SIM 2020, the mineral industry trade show taking place at Angers exhibition centre from October 7th to 9th 2020

This event was one of the only shows which took place in France during the short timeframe of September & October 2020 since the Covid-19 pandemic started. t

E.S.I. EXPO SERVICES INTERNATIONAL, FRANCE EMMANUEL PITCHELU

emmanuel.pitchelu@group-esi.com

www.group-esi.com

EF-GSM LTD BACK ONSITE FOR GSMA MWC SHANGHAI 2021

The GSMA Mobile World Congress Shanghai 2021 took place on February 23rd - 25th 2021 with this year’s theme being “Connected Impact”. IELA Members from the UK, EF-GSM Ltd, was the officially appointed International Shipping & On-site Logistics Supplier for the show. t

ROGERS THAILAND ON-SITE FOR METALEX 2020

The team of teams, Rogers Bangkok Co. Ltd, was happy to retur n to the show site last November 2020 when METALEX 2020 took place at BITEC, Bangkok International Trade & Exhibitions Centre. It was a successful trade show with over 60,000 visitors in 4 days. The next edition is already scheduled for November 17th - 20th 2021. t

ROGERS BANGKOK CO. LTD, THAILAND NUTTACOM RUNGRASSAMEE

PS BEDI, OFFICIAL LOGISTICS PARTNER FOR ABEC CONFERENCE AND EXHIBITIONS

PS BEDI has been appointed Official Freight Forwarder and Onsite Handling agency for all shows run by ABEC Conference and Exhibitions. The company organises 70 shows across 10 vertical industries, in over 19 major cities across India. PS Bedi began working on ACETECH in Mumbai from February 12th - 14th 2021, Asia’s largest and the world’s 3rd largest Infrastructure & Architecture show. t

P S BEDI & CO. PVT. LTD | PSBEDI GROUP, INDIA H S BEDI

hsbedi@psbedi.com W: www.psbedi.com

JES BACK ON-SITE FOR SIAF

JES Logistics Ltd has been appointed the Official Freight Forwarder and On-site Handling Agent and was glad to be back onsite for SIAF, SPS - Industrial Automation Fair, and Asiamold, International Mould & Die Exhibition, from March 3rd - 5th 2021 at the China Import and Export Fair Complex, CIEFC, Guangzhou, China.

The next edition is announced for March 3rd - 5th 2022. t

JES LOGISTICS LTD, HONG KONG

TSUI

albert@jes.com.hk

www.jes.com.hk

Several IELA Members were involved in the logistics for the show AERO INDIA which took place from February 3rd – 5th 2021 at the Air Force Station, Yelahanka, Bengaluru.

This was the first global exhibition to take place in India since the pandemic.

HISTORY IN THE MAKING!

IELA was represented by several members who looked after the logistics at AERO INDIA.

Ravinder Sethi, Chairman & Managing Director R.E. Rogers India Pvt. Ltd., was proud to be among the official service providers “Aero India was the first global exhibition to reopen and R.E. Rogers played a critical role for this. A powerful message went out: not just India, but the whole world reopened“.

He added “ being part of this was

the star moment in our thirty-five year history. We were full of emotion to be back in the midst of dust, boxes, forklifts and cranes - I had tears in my eyes”.

Vittorio Polli from E.S.I. Expo Services International, France, was pleased about the safety guidelines put into place: “the organisation was excellent at Aero India. Rogers did a good job looking after tests, social distancing and safety measures were applied and respected the whole time. Logistically speaking everything worked well and the show was not disrupted at all“.

Tyler Hunt, on site for TWI Group Inc., USA, showed his enthusiasm by saying “Being the first International Exhibition where there was a substantial amount of international freight, the entire

logistics for freight was seamless and the organisation of the show site was smooth and top notch. Attendees at the show reached high numbers and the halls, the aisles and the exhibitor booths were filled with visitors and attendees as if it was back in pre-Covid 2019. It was really great to be part of the exhibition team and be on site to assist our exhibitors who travelled to the event. I cannot wait to the point where not only our entire team, but all our colleagues in the exhibition industry can return to shows as in the past”.

Laurent Martin with WEL World Exhibition Logistics commented “As the first major international show of the year, Aero India 2021 was a big success. It showed the world that exhibitions could start over, with the right measures put in place. Apart from having multiple tests, opening to professionals was a bold and creative move. Hopefully, this will inspire many. It was a great occasion for IELA members to meet again. We thank our partners and clients for their support t

Exclusive Official Freight Forwarder and On-Site Handling Agent

IELA

back to the future with India’s first global

India 2021- the world’s first ‘hybrid’ airshow takes off today in Bengaluru”

are happy to share with you this interview by Neil Goatcher, Exhibition Freighting UK Managing Director, with Ravinder Sethi, to discuss how the show went and the practices R.E. Rogers India put in place for the event. t

the full video here:

Neil

Several IELA Members were involved in IDEX, the International Defence Exhibition & Conference, and NAVDEX, the Naval Defence & Maritime Security Exhibition, taking place on February 21st - 25th 2021 at ADNEC, the Abu Dhabi National Exhibition Centre.

It was the first global exhibition to take place in UAE since the pandemic.

Georges Jacob with Agility Fairs & Events (UAE), Official Freight Forwarder and On-Site Handling Agent for IDEX & NEVDEX, reported “Amidst the current pandemic, Agility Fairs & Events expected a lower volume of freight this year. However, we still managed to handle more than 500 tons of air freight, 70 containers, 60 RoRo/ Vehicles from international exhibitors, 160 vehicles from local exhibitors and

numerous stand fitting materials.

We are also delighted to have welcomed back a few of our overseas partners who were as equally joyful working again onsite after a long hiatus brought on by the pandemic”.

IELA Members witnessed a show where a strict safety protocol was put into place with rigorous testing being carried out. Vittorio Polli from E.S.I. Expo Services International, France, was among the IELA Members involved in

Official Freight Forwarder and On-Site Handling Agent

the logistics of the IDEX show “IDEX was a top show regarding PCR tests organised directly on-site, massive organisational deployment as well as financial investment. I hope that these efforts can be duplicated in Europe soon to meet these standards”

Steve Barry of TWI Group Inc., USA, went further by explaining “IDEX 2021 has been a great experience and was a top notch show for protecting everyone during the age of Covid-19: masks always worn, social distancing, one-

way system, signage and constant PA reminders. On arrival a negative test of less than 6 days old was required. As positive tests were identified, a negative test every 48 hours was necessary. There were 2 testing facilities onsite and most hotels near the venue had testing. I ended up testing daily to ensure entry at the show”.

Steve Barry recognised the power of collaboration “This is a wonderful insight into how shows can continue with safety procedures. It showed how logistics providers, standbuilders, exhibitors,

organisers and other suppliers can all work together effectively to build back our great industry”. He emphasised however that a Plan B is necessary “there were people that tested positive and couldn’t attend. You will need to have a contingency plan should any of your team test positive”.

Patrick Rejaud , CEO of WEL World Exhibition Logistics, France, appointed by Agility UAE as Official Partner in France for the exhibition, commented “We can only repeat what our colleagues say.

It was great to be back on site, here at ADNEC. It took 7 months working on this project to successfully move 52 tons of freight via air and sea. Five team members were on site for 3 weeks. One of our proudest moments was having the opportunity to transport the brand new Scarabée by Arquus, from France all the way to IDEX 2021 for its first time abroad!”.

Post event, Wel is sharing his 16 lessons learned from IDEX/NAVDEX & AERO INDIA:

On-site for BTG Messe-Spedition GmbH in Germany, Alexandra Sebald was very happy about being back and meeting clients, partners and friends. Christoph Rauch , Managing Director at BTG confirmed “it is great to be back onsite and to see a BTG colleague busy at IDEX. The break was far too long and we couldn’t wait to be back again. Aero India and Gulfood, to name but a few, and now IDEX prove that it’s possible for exhibitions to take place, even in these difficult times!”.

Clamageran Foirexpo , France, was represented by Martin Leloup who explained “Clamageran Expositions was extremely excited to be here on-site at IDEX 2021. This is our first overseas trade show in almost a year and hope that this is a good start to a prompt global industry reopening“.

Martin Leloup on site working closely with Clamageran major client and exhibitor: Dassault Aviation.

Emotions were high at PS Bedi Group, India, with Jatin Bharadwaj explaining “we celebrated our first overseas exhibition involving international travel after a long year of waiting. The IDEX show was a success in many ways and everyone at PS Bedi clearly enjoyed the experience. Here we see how the safety protocol was strictly respected at all times and is proof that it is possible to reopen exhibitions when all partners work together on-site”.

Chiara Rossolimo Bergamini from OTIM Spa , Italy expressed the enthusiasm felt for getting back to work “After a tough year we are finally back on track providing shipment and onsite service for stand fitting material at both Idex and NAVDEX 2021, Abu Dhabi. We were looking forward to having our shoes worn out again!!”

Edoardo Fornelli and Alessandro Conte from Expotrans S.p.A ., Italy, reported “Getting back to work on-site, especially for such an important event, was a mix of excitement and enthusiasm! Here we go, the machine is in motion again!”

20.957 billion United Arab Emirates Dirhams (USD 5.7 billion) worth of deals were signed by the UAE Armed Forces during IDEX and NAVDEX 2021. Five deals with international companies and 15 with local companies were inked on the final day of the exhibitions, at a value of AED 904.2 million (USD 246.2 million).

The Naval Defence Maritime Security Exhibition (NAVDEX) took place alongside IDEX

Uttam Gupta, of BIG Logistics India Pvt Ltd, had the pleasure of being onsite and helping one of their repeat Customers in exhibiting their high-volume models. All the boxes were booked under a returnable basis by air-freight. The rigorous efforts, alongside the endto-end coordination by the Team Agility, resulted in the successful execution of this project. This is the second experience of a physical exhibition involving visitors during COVID. The first was the ARMY Show 2020, Moscow, which was handled during the peak of the COVID pandemic. As the situation was much more difficult back then due to heavy restrictions on travel and logistics, the goods were shipped via special charter. The team travelled under the direct supervision of the Indian and Russian ministries.

Congratulate our TalentsOUR TALENT IS OUR STRENGTH

Congratulations!

Colin May

Senior Manager

U.S Fairs & Events

cmay@agility.com

new

AGILITY FAIRS & EVENTS LOGISTICS LLC (USA) USA

Colin May has been promoted to the position of Senior Manager and is taking over the running of the Fairs & Events office in the USA. Colin has 25 years of experience in the Fairs & Events industry with Agility that spans both the UK and the USA. t

www.agility.com/fairs-events

Aznur Qarith

Digital Marketing Executive

Armin Zertor

Director- Business Development Trade Shows & Events azertor@masterpieceintl.com

FELIX EXPO LOGISTICS (M) SDN BHD MALAYSIA

Aznur Qarith joined Felix Expo Logistics (M) Sdn Bhd taking up the role of Digital Marketing Executive . Aznur is currently working on the website, marketing projects in social media and online store platforms. His main role will be brand management to promote Freight Forwarding, Relocations, Logistics, Exhibition Logistics and other services offered by the company. t www.felixexpolog.com

MASTERPIECE INTERNATIONAL LTD USA

Masterpiece International continues to expand its team with top talent. Armin Zertor has recently joined the Masterpiece family, bringing with him 40 years of Trade Show and Event logistics experience. With his reputation of reliability, Armin is respected among organisers, exhibitors and vendors throughout the industry. They welcomed him for his knowledge and extensive expertise in large shows with specialised commodities. Masterpiece International looks forward to the future collaboration with Armin and their continued growth. t www.masterpieceintl.com

NEW POSITION

NEW STAFF

NEW STAFF

BACK TO BUSINESS with new IELA online events GET FUTURE READY & TAILWIND

We are now one year after IELA launched #togetherstrong on March 5 th, and one year after the World Health Organization declared COVID-19 a pandemic on March 11 th . IELA Members showed their resilience and a recovery -bumpy as it may be- has begun.

For our BACK TO BUSINESS programme in March & April 2021, we are once again taking the pulse to support the IELA Membership as recovery takes shape.

BUSINESS

Get Future Ready

For this reason, we have launched two new events: GET FUTURE READY and TAILWIND .

Get Future Ready

The new IELA online event is divided into 3 topics:

Reinventing Live – The Always-On Future of Events

A Leadership Framework to Navigate Recession

Talent – Succession Management & Keeping Talent

JOIN THE SURVEY BEFORE MARCH 17th!

Plenty of member companies are focusing on other business sectors during this critical period. We would like to generate a networking and discussion platform for these services and opportunities with a new event in April called TAILWIND

We have identified 5 opportunities/logistics areas of potential interest: project logistics, fine art logistics, hotel logistics, live event logistics & time-critical logistics.

IELA Members have been surveyed about the business areas & opportunities which are of more interest and 3 logistics areas will be presented in April.

We will focus on business opportunities which are most important for our members, so that we can give you the right TAILWIND you need in these challenging times. t

|

PROGRAMME

Get Future Ready

For IELA Members only. Registrations available on your private area on iela.org up to 100 participants per session

Session #1 | March 3rd | 2:30pm CET Reinventing Live

The Always-On Future of Events

Speaker: MARCO GIBERTI, Ceo of Vesuvio Ventures

Session #2 | March 10th | 9:00am CET

A Leadership Framework to Navigate Recession / 1 SON Communication – A framework for better leadership communication and accountability

Speaker: NICK SETCHELL, Founder of RealTime CEO

Session #3 | March 17th | 9:00am CET

A Leadership Framework to Navigate Recession / 2

The 6 Measures that tell you Everything you Need to know about your Business

Speaker: NICK SETCHELL, Founder of RealTime CEO

Session #4 | March 24th | 9:00am CET

A Leadership Framework to Navigate Recession / 3 Case Study

Speaker: NICK SETCHELL, Founder of RealTime CEO

Session #5 | April 14th | 3:30pm CET Talent

Succession Management | Keeping Talent

Speaker: RJ HECKMAN, Vice Chairman at Korn Ferry

area

BUILDING THE FUTURE of the Exhibition & Event Logistics Industry - Post-Covid

CONNECT, LEARN and SUCCEED, the 3 concept pillars of the online event aim to build the future of the exhibition logistics industry

During these challenging times, education is a crucial element in getting ready for the “New Now” and the restart of events in 2021. On January 28th, IELA launched a new agenda of online events to support its membership. It kicked off with the 2021 Online IELA Winter Seminar from January 28th to February 2nd, organised by the IELA Education & Training Programme Working Group (E&T WG).

Sudhir Dhavan , R.E. Rogers India & Chair of the IELA E&T WG, overwhelmed with the announcement of the students’ performance results, highlighted “the value of education and training events is what will make the return to exhibitions and events smoother and faster , with professionals well-trained and ready, as always, to adapt to any situation. With almost 0 activity within the Exhibition department for our members over the past year, exhibition freight forwarders

can assure they are ready to resume activities as soon as events restart”.

Ute Wiezorrek , Cretschmar MesseCargo GmbH & Vice Chair of the IELA E&T WG added “The programme sessions were run again primarily by our senior IELA colleagues who are outstanding experts and offer high quality educational sessions focused on the day-to-day life of exhibition freight forwarders and Onsite operations - all volunteers to whom we extend our immense gratitude. We thank also the external keynote speakers giving special insight into important vertical aspects linked to the global exhibition logistics”.

The emphasis of the programme is on real-life experience . All the topics are linked to the hands-on job of an international exhibition freight forwarder : all steps in the delivery chain are covered from

export, domestic & on-site agents to customs, communicating with the organiser, customer service, packing, and insurance. This is all carried out in appliance to IELA Standards and the latest Safety Measures and Covid Guidelines.

Fiona Ostoja, Agility Fairs & Events Pty (Australia) Ltd & Vice Chair of the IELA E&T WG highlighted “We thank all those who invested their time and effort in this exercise. We hope that this first online edition gave the students the extra knowledge and strength to combat the challenges at the return of events in 2021“.

The students were divided into 6 teams. Each group was accompanied by a coach who is a senior expert of the Exhibition Logistics industry. Teams met in special teamwork sessions & presentations on “Lessons LearnedOur Industry Post-Covid”

Students: Neha Nijhawan from P S BEDI & CO PVT LTD / PS BEDI GROUP, India; Ujjwal Gupta from BIG Logistics India Pvt Ltd, India; Neethu KB, from Schenker India Pvt. Ltd, India; Nicole Lau Li Ting, Agility Fairs & Events Singapore, Singapore; Steven Ma from Sinotrans Beijing Company, P.R. China.

Best Students

On February 10th 2021, during the Certificate Handout & Awards Ceremony, the Masters of Ceremony, Alexandra Erdmann from Swiss Expo Logistics Ltd. Switzerland & IELA Board Member and Ute Wiezorrek , warmly congratulated all the students for their commitment throughout the programme and announced the WS21 Best Students:

Best Student 1st place: Ujjwal Gupta from BIG Logistics India Pvt Ltd, India

Best Student 2nd place: Jeffrey Ochsner , Swiss Expo Logistics Ltd., Switzerland

Best Student 3rd place: Nicole Lau Li Ting, Agility Fairs & Events Singapore, Singapore.

No. of delegates: 36 No. of represented members: 34 No. of countries represented: 22

PERFORMANCE, INNOVATION & TEAMWORK REWARDED

Best Team

The 10 th Edition of the IELA WINTER SEMINAR rewarded Performance, Innovation, and Teamwork, adding the “Best Team Award” to the traditional “Best Student Award”. Associations no longer only reward intellectual performance but also place value on specific management skills like innovation, coordination and engagement.

WS21 Best Team is TEAM 1

The team performance was evaluated by all coaches (except by their own coach) and they agreed that the overall quality level was high.

Ujjwal

Speakers

INSPIRATION CAME FROM OUR EXPERT

Day 1 - Thursday, January 28th

HISTORY OF IELA

by Guido Fornelli

IELA Chairperson , Director of Expotrans S.p.A. , Italy

PACKAGING by Trans Park

IELA Member , Managing Director at Korea GLS, Inc , Korea

INSURANCE

by Reto Engeler with Allianz Insurance , Switzerland

IELA STANDARDS

by David Palomo

IELA Standards & Customs WG Chairperson, Operations Manager at Suomen Messulogistiikka Oy , Finland

COVID GUIDELINES & SAFETY MEASURES by Kim Valdes

IELA Industry Relations WG Vice-Chairperson Trade Shows Manager at CargoLive, S. de R.L. de C.V., Mexico

Moderator

Bas Wiendels Valverde B.V., The Netherlands

Day 2 - Friday, January 29th

BEST PRACTICE ON-SITE OPERATIONS

by Alessandra Dellavedova

IELA Member , Import Project Manager at Expotrans S.p.A. , Italy

THE INTERNATIONAL EXHIBITION INDUSTRY AND THE ROLE OF THE FORWARDER by Karla Juegel

Exhibition & Marketing Expert, with Messe | Marketing, Germany

Garcia Newel l

IELA Member ,

Regional Business Development DirectorFairs and Events Europe at Agility Fairs & Events Logistics Ltd., United Kingdom

COMMUNICATION & CUSTOMER SERVICE

by Greg Keh

IELA Committee Member , Chief Operating Officer of TWI Group, USA

BEST PRACTICE EXPORT

by Alexandra Erdmann

IELA Board Member , CEO of Swiss Expo Logistics Ltd. , Switzerland

Relly Hason

IELA Member , General Manager at Showtime Expo & Events by ICL , Israel

Monday, February 1st

BEST PRACTICE DOMESTIC

by Mohamed Ghazali Saad

IELA Membership WG Chairperson , Executive Director at Agility International Logistics Pte Ltd, Singapore

BEST PRACTICE CUSTOMS

by Louis Kerpan

IELA Member, VP of Customs Brokerage & Event at Rock-It Cargo LLC, USA

by Mariane Ewbank

IELA Board Member , Director of Fulstandig Shows e Eventos MC Ltda , Brazil

Jim Kelty

IELA Board Member , Sales Agent at Airways Freight Corporation , USA

Jasmine Yang

IELA Member, Manager Fairs & Events Dept. at Eurotran Expo Service Co., Ltd. , Taiwan

Lisa Xu

IELA Member, Sales Agent at Transit Air Cargo Singapore Pte. Ltd. , Singapore

Emmanuel Pitchelu

IELA Board Member , Director at E.S.I. Group - Expo Services International , France

for making the amazing content! Thank you to the WS Team , Sudhir Dhavan , Ute Wiezorrek , Fiona Ostoja and Alexandra Erdmann for organising the programme of the 10 th edition of the IELA Winter Seminar, with the participation of the IELA Education and Training Programme Working Group, for the benefit of IELA Members and looking ahead when our Industry restarts in 2021! t

MAKING STATISTICS TANGIBLEDATA ROOM

Ready to Make our Industry Statistics tangible

IELA Data Room

Having postponed the IELA DATA ROOM in 2020 to concentrate priorities on the Future of IELA’s survey (further information available on pages 26-27), the Association is ready to launch the IELA DATA ROOM in March 2021.

The IELA DATA ROOM is a vast project involving comprehensive collection of data on worldwide Exhibition & Event Logistics.

This data will give visibility to the important role that the IELA Network has assumed in the industry and is aimed at both public and private stakeholders.

IELA will use data as a tool to create consistency in its goal to continually improve products and services and thus remain competitive.

It is of upmost importance for the exactitude and legitimacy of this project that all IELA Members participate by including their data in the Big Picture.

All Main Contacts will receive their private access to the survey via email in March 2021. Members are requested to participate in the IELA DATA ROOM. t

readmore! about the data which will be collected and processed, and how it will benefit all IELA Members.

JURY

Internal Jury Members:

Guido Fornelli

Chairperson

David Palomo Sanchez

Chairperson Standards & Customs WG

Jacqui Nel

Chairperson Industry Relations WG

Sudhir Dhavan

Chairperson Education & Training WG Mohammed Ghazali Saad Chairperson Membership WG

External Jury Members:

Kai Hattendorf

Managing Director UFI

Michael Duck

EVP Commercial Development Informa Markets

Wolfram N. Diener

President & CEO Messe Düsseldorf

Iain Stirling

Global Portfolio Director Mash Media Group

David Audrain

Executive Director SISO

The deadline for nominations is April 25th via email to the

IELA Secretariat adminiela@iela.org

FACES OF IELA

New IELA Award

IELA is launching a new IELA Award called Faces of IELA to highlight the biggest asset of our member companies – their employees. We are an important industry with very talented and dedicated individuals. It is worthwhile to share our stories!

- Every IELA Member company can hand in multiple nominations of individual employees

Telling the story about their outstanding commitment , dedication, service provided, etc.

What has been done by them and why?

- What was so special?

- What was the impact for your company and/or your customers?

readmore! about why this new award has been created and how to proceed with the nominations.

The Future of IELA survey

Survey Results

We are pleased to announce that we have received your data from the Future of IELA survey: 131 companies out of the 167 IELA Members participated between December and February 2021.

Having completed the evaluation of this data, we would like to take this opportunity to communicate the results as follows:

Rated as the top 3 advantages of IELA Membership are:

Opportunities evolving from other IELA Members

recognised as a trusted and professional partner within our industry

Congress

of the IELA Membership confirmed that it is important to be part of the Association in 2021.

of IELA Members believe that the Membership should be opened up to include companies working in different segments of the event logistics industry (live events, art, mega events, sports events).

would like the Association to continue its IELA RELOAD programme. 30% prefers a reduction in the number of sessions.

For 86,26% the IELA WINTER SEMINAR is fairly/very important.

For 89,31% the IELA OPERATIONS SUMMIT is fairly/very important. For 82,44% the IELA Online Programmes: RELOAD and IELA TV is fairly/very important.

RELATIONS WG 51,91% (68)

NO OPINION 0,00% (0)

(4)

131

EDUCATION & TRAINING WG

VERY IMPORTANT 48,85% (64)

FAIRLY IMPORTANT 43,51% (57)

NOT IMPORTANT 7,63% (10)

TOTAL 131

When asked about the importance of the IELA Working Groups:

NO OPINION 0,00% (0)

INDUSTRY RELATIONS WG

VERY IMPORTANT 45,04%

IMPORTANT 51,91%

OPINION 0,00%

IMPORTANT 3,05%

TOTAL 131

EDUCATION & TRAINING WG

VERY IMPORTANT 48,85%

IMPORTANT 43,51%

OPINION 0,00%

IMPORTANT 7,63%

TOTAL 131

VERY IMPORTANT 45,04% (59)

STANDARDS & CUSTOMS WG FAIRLY IMPORTANT 49,62% (65)

NO OPINION 0,00% (0)

NOT IMPORTANT 5,34% (7)

TOTAL 131

VERY IMPORTANT 45,80% (60)

MEMBERSHIP WG FAIRLY IMPORTANT 48,85% (64)

OPINION 0,00% (0)

NOT IMPORTANT 5,34% (7)

TOTAL 131

Technology Solutions are an enabler

VERY IMPORTANT 45,04%

for providing

STANDARDS & CUSTOMS

IMPORTANT 49,62%

OPINION

enhancing your operational efficiency

attract new business

IMPORTANT 5,34%

TOTAL 131

IMPORTANT

TOTAL 131

A year of Together Strong

Red Alert

One year ago our campaign #Togetherstrong came to life, five days before the WHO declared Covid-19 as a pandemic.

Since then we, the whole exhibition and event value chain, have been able to build a consistent, empowering UNITED FRONT with great initiatives like #togetherstrong, #WeMakeEvent #GoLiveTogether, IELA RELOAD, etc.

Today it is time to go one step further enforcing and amplifying our UNITED FRONT with a worldwide advocacy campaign by country in order to reach the national governments for support .

The entire LIVE EVENT INDUSTRY has one single, unanimous and strong voice. Let’s speak out loud! Let’s work together helping our members in their countries so that events can start reopening safely again.

On March 5th, was also a great day to honour all #eventprofs that have been passionately working non-stop advocating and fighting for our beloved industry! t

Our theme this year:

Start with

36th IELA CONGRESS

Due to having travel restrictions still in place and to allow all IELA Members to be present, the Board of Management has decided to hold the Congress & General Assembly 2021, as the legal part of the Congress, as a digital event.

Going digital means that we can remain flexible regarding the organisation of the Congress.

It will be an unprecedented experience compared to past in-person congresses. We will be adapting the event to the needs of members and it is for this reason that we invite you to communicate to us your ideas in the following simple survey composed of 4 questions.

Let us know how you want your 2021 Online Congress to look!

JOIN THE SURVEY

Survey to be filled only by IELA Members

GENERAL ASSEMBLY

For the GENERAL ASSEMBLY, please kindly note your agenda:

• The Secretariat will be sending out the invitations to the online General Assembly on Friday, May 21st

• You will be able to send your voting sheet to the IELA lawyers via email. The final day to vote will Wednesday, June 23rd

In application of Article 6f al. 1 lit a Swiss Covid-19 Ordinance 2, the upcoming General Assembly 2021 will be held without the physical participation of the members as in 2020. All members may exercise their voting rights exclusively by written form prior to the General Assembly.

Therefore, we are pleased to inform you that the General Assembly will be held on Wednesday June 30th at 2pm CET by telephone call attended only by the Chairman of the Board and the Secretariat (pursuant to the Swiss Covid-19 Ordinance) according to the procedure below.

The online GENERAL ASSEMBLY will have an own page at the IELA MEMBER ZONE. All Official documents, candidate presentations and also the voting form will be uploaded and easy to access for each member.

We look forward to meeting you online! t

MEMBERSHIP

The primary role of the Membership WG continued as usual during the Covid-19 pandemic in vetting applications and selecting by vote the applicants to be approved by the IELA BOM. Due to a streamlined evaluation and voting process adopted by the MWG, the membership application process has been speeded up.

The Membership WG is continually on the look-out for membership potential in white spot countries where there is currently an absence of exhibition logistics company representatives in

our association. Recommendations from IELA Members are most welcomed.

The MWG had made a proposal to the BOM to consider helping companies to maintain their IELA Membership in the light of the negative impact of the pandemic. This included deferred payments of membership renewal fees, increased networking opportunities, encouragement to attract heightened involvement in IELA Working Groups and online programmes and protection for members by restricting IELA programmes to members only.

Online meetings are held monthly, with few exceptions due to the holiday season or a clash with personal schedules. t

CHAIRPERSON

Mohamed Ghazali Saad

Agility Fairs & Events Logistics Pte Ltd.,

Singapore

MGhazali@agility.com

VICE-CHAIRPERSON

Lena Widman

On-Site Exhibitions AB, Sweden

lena@onsitegroup.se

Already one year since the Covid-19 and its variants have forced us to stop our normal daily business. The Standards and Customs Working Group benefited from the situation by improving their current ideas as well as starting new ones. This keeps us very busy with WhatsApp’s, video meetings and being in contact regularly.

We have been working very hard to update the Country Customs files and the Venue Database with a little over 400 new files and updates. Great Job SCWG team!!

CHAIRPERSON

The «divorce» of the Survey and the Awards has been possible due to the great and intense team effort. The explanation of new procedures as well as the new Survey format

be

Having been nominated as new Chair and Vice-Chairs of the WG in in November 2020, we were assigned our first task to organise the Winter Seminar 2021. This online event took place at the end of January 2021, a first in the history of IELA.

Organising this event in only 2 months was a challenging task. Together with the team in the secretariat and members from our Association who volunteered as speakers and coaches, we were able to create an outstanding event!

Now our next tasks will be:

Organisation of the Operations Summit 2022

Updating the ITM

Training Manual

IELA Academy

Members who would like to actively participate in our E&T Working Group and contribute to the success of upcoming events and tasks are welcome to contact our Working Group Chair. t

CHAIRPERSON

Sudhir Dhavan

R.E. Rogers India Pvt. Ltd., India sudhir@rogersworldwideindia.com

VICE-CHAIRPERSON

Fiona Ostoja

Agility Fairs & Events Pty Ltd. Australia, Australia

ute.wiezorrek@cretschmar.de

VICE-CHAIRPERSON

Ute Wiezorrek

Cretschmar MesseCargo GmbH, Germany

ute.wiezorrek@cretschmar.de

RELATIONS

Working as the IRWG , we are building bridges between IELA and other Associations related to our Industry, including Show Organisers who add more value to our association. As a result of this approach, IELA has increased the content and scope with regard to the subjects such as education and specialisation. Making our association Stronger together.

We are currently busy getting the Ambassador Programme off the ground. We had a meeting in December with the Members who wanted to be part of the Active IRWG & help to drive the Ambassador’s programme forward.

An email was sent out to all Members requesting them to check the list of Associations with whom IELA is already

involved. They were also asked to let us know if there is an Association that we have overlooked with whom we should be collaborating.

The second project we are looking at is the “Single Voice” in which IELA will help put together a letter for our respective Country Association in order to drive trade & industry and lobby with our Governments to open up our Industry. t

CHAIRPERSON Jacqui Nel

EF-GSM South Africa, South Africa

VICE-CHAIRPERSONS

Kim Valdes

CargoLive, S. de R.L. de C.V., Mexico kim.valdes@cargolivelog.com

projects: