Wishes come true
Board Functions
CHAIRPERSON
Sudhir Dhavan sudhir@rogersworldwideindia.com
VICE CHAIRPERSON
Alexandra Erdmann alexandra.erdmann@swiss-expologistics.com
TREASURER
Lucien Lawson l.lawson@clamageran.fr
MEMBERS
Lena Ericson lena@onsitegroup.se
Ziad Harb ziad.harb@bcclogistics.com
Orphee Moschopoulos
Beinoglou orphee.junior@beinoglou.gr
Garcia Newell garcia.newell@dsv.com
Christoph Rauch christoph.rauch@btg.de
Dirk Urra dirk.urra@kuehne-nagel.com
Bas Wiendels bas@valverde.nl
EXECUTIVE OFFICER - IELA SECRETARIAT
Elizabeth Niehaus elizabeth@iela.org
HONORARY MEMBERS
Stephen J. Barry (deceased, 2018)
Harinder Singh Bedi
Ron Berry
Hans R. Brauchli (deceased, 2021)
Karl Buehler (deceased, 2015)
Thierry Demeure
Ernie Droessart (deceased, 2009)
Mariane Ewbank
Guido Fornelli
Dieter Fraeulin
Greg Keh
Jim Kelty
Achim Lotzwick
Robert Moore
Jean-Paul Moser (deceased, 2023)
Christoph Rauch
Klaus Rauch (deceased, 2001)
Ravinder Sethi
Sandi Trotter
EDITOR & ADVERTISING
Elizabeth Niehaus adminiela@iela.org
Ludivine Bastien ludivine@iela.org
IELA SECRETARIAT
TQ Consulting GmbH Lindenhof 6, 6060 Sarnen, Switzerland
T: +41 41 661 1718
F: +41 41 661 1719 W: www.iela.org
DESIGN
Stella Cimmino stellacimmino@gmail.com
Greetings from
the Board of Management!
We had a wonderful Congress with over 240 delegates and the Partnership Event greeted over 300 delegates. Both events contributed to more than 2605 business meetings. The global position of IELA is getting stronger day by day, and we are all proud to be part of this passionate fraternity.
I would like to give a big thank you to Eurotran Expo Service Co., Ltd., Panda Logistics Co., Ltd. and Trans-Link Exhibition Services Co., Ltd. for being amazing hosts and for having worked tirelessly to the core of their professionalism. I would also like to thank our dedicated Secretariat team, led by Elizabeth Niehaus, for their tremendous efforts in making this event a milestone.
Once again the trust of our membership in our 6 esteemed Board Members was confirmed at the BOM elections. Thank you for your support! I am deeply honoured to be the new Chairperson as I believe that this position represents the highest level of appreciation one can receive from our global industry association.
I would like to express my gratitude to our past Chairs, Guido Fornelli and Sandi Trotter, for their outstanding leadership. Under their guidance, IELA has witnessed significant growth. I must also mention here my gratitude for the past BOM Daniel Mithran whom I always found very enthusiastic and a strong solutions-provider.
The Board had its first meeting on 2024 at Taipei where my Vice-Chairperson Alexandra Erdman from Swiss Expo Logistics AG, Switzerland was elected alongside Lucien Lawson from Clamageran Foirexpo, France as treasurer. The Working Groups have also a Go-to-person for each group which is the lifeline of IELA and are as follows:
• Ziad Harb - Membership WG
• Lena Ericson - Education and Training WG
• Christoph Rauch - Standards and Customs WG
• Garcia Newell - Industry Relations WG
• Orphee Beinoglou - Sustainability WG
Dirk Urra will be our Task Force coordinator for all WG.
The Academy project, which I previously managed, will now be overseen by Lena Ericson. I am confident that her passion for this project will ensure its continued success.
Our contribution to the Net Zero Carbon Events journey via the logistics stream of IELA, under the authority of the Sustainability Working Group (led by Marta Kupis and Louise Vigliandi), is well appreciated. We are also proud to announce the launch of a new IELA SMART Award.
Our upcoming Winter Seminar 2024, a biannual education event, will take place in Amsterdam from January 9th to 12th under the flagship of the Education and Training Working Group. Big thanks to Ute Wiezorrek, Paulo Gameiro and Alessandra Dellavedova for their great efforts. I would like to personally thank Valverde B.V. and CEVA Showfreight for their extraordinary hosting efforts.
Looking ahead, we are excited to celebrate our 40 th anniversary in Geneva, Switzerland next year. We are committed to making this a memorable event. Prior to reaching this beautiful destination we will have some lovely footprints each month by having fond memories.
Thank you for your continued support and dedication. t
BRAZIL
Rua Eugênio de Freitas 253 – Vl Guilherme – São Paulo - SP
+55 11 2671-9180
Mr. SIDNEI BRANDÃO
Director of Sales
sidnei@showfreighter.com
www.showfreighter.com
Why have you joined the Association?
As a consolidated company and an important player in the business for many years on the Brazilian market, in addition to joining many Partnering Events in the past, we at Showfreighter felt it was time to reach a higher level. We applied and obtained the accreditation given to a member from the IELA Association.
In what way is your company an interesting asset for the IELA Family? With a company history stretching over nearly 15 years and the company owners having more than 25 years of industry experience, we contribute to the association with our long-term expertise.
What are your expectations from attending the IELA Congress? Participating at the Congress is one opportunity to get to know the members better. Stronger bonds can be created with our actual friends and partners. It’s also a unique opportunity on our market to relax and really get to know people better, thus also enhancing the business opportunities.
Mr. LEONARDO CAPARROZ PETTA Director of Operations leonardo@showfreighter.com
Mr. DANILO BUENO Import Coordinator danilo@showfreighter.com
Mr. LUCIANO RANGEL Export Coordinator luciano@showfreighter.com
Mr. LEANDRO ALVES
Customs Clearance Supervisor leandro@showfreighter.com TEAM
ABOUT US: ShowFreighter Logistics started its story in 2010 and as from day one, we are fully dedicated as a logistics operator and specialised customs broker for goods destined to several types of events like trade shows, sports events, competitions, fashion shows, concerts, fine arts, advertising & onsite movie shootings and special projects. We act on importation and exportation, completing all Brazilian customs regulatory formalities, acting as IOR and EOR for any shipment. ShowFreighter is also qualified for the importation and application of the import license of goods such as medical goods, dental goods and foodstuff and beverages. t
• Coordination on-site
OUR SERVICES:
• Worldwide services for fairs, trade shows and events
• Temporary and definitive importation and exportation
• Door to door services for all types of events
• Trained staff for handling all types of goods
• Port and airport storage
• Bonded warehousing
• Private warehousing
• Rental of forklift, mobile crane or any necessary equipment for onsite operation
• Storage of empties
• Insurance
DSV APPOINTED AS THE OFFICIAL HANDLING AGENT FOR ADIPEC 2024
DSV UAE has been reappointed as the sole official handling agent for ADIPEC (Abu Dhabi International Petroleum Exhibition & Conference), scheduled from November 4th - 7th 2024 at the Abu Dhabi National Exhibition Centre. The event will convene over 1,800 speakers, 16,500 delegates, 2,200 exhibitors and 184,000 attendees, making it one of the most significant gatherings in the global energy sector.
This year’s conference will feature discussions from global energy leaders, ministers and technology innovators, aimed at fostering collaboration to achieve a more affordable, secure and sustainable energy future.
DSV extends its best wishes to the UAE & UK teams entrusted with managing the logistical requirements of this large-scale event. Their efforts will be instrumental in ensuring the smooth and efficient handling of shipments and operations throughout ADIPEC 2024. t
DSV SOLUTIONS LLC, UAE GEORGE JACOB
E: George.Jacob@dsv.com
W: www.dsv.com
FUTURE APPOINTMENTS
E.S.I. SOLE OFFICIAL FREIGHT FORWARDER FOR MARRAKECH AIR SHOW 2024
E.S.I. Expo Services International in France is proud to announce its nomination as Sole Official Freight Forwarder and Exclusive On Site Handling Contractor for the next Marrakech Air Show 2024 taking place at Marrakech International Airport, Morocco, from October 30th to November 2nd 2024.
E.S.I. experience with international Aerospace, Defence and Security events, as well as knowledge of North African customs procedures, allows them to offer full and reliable logistics services ranging from clearance services for temporary and consumption goods, controlled materials’ handling, warehousing, storage of empties, on-site handling, export services and international freight, to special services worldwide adaptable to exhibitors’ needs. t
E.S.I.
VALVERDE PROUDLY APPOINTED AS SOLE OFFICIAL LOGISTICS PARTNER FOR EUROPEAN HYDROGEN WEEK 2024!
VALVERDE B.V. is excited to announce that they have been appointed by the organiser as the official logistics provider for the European Hydrogen Week! From November 18th - 22nd 2024, Brussels Expo will host this premier event, gathering industry leaders, policymakers and innovators from across Europe to shape the future of hydrogen.
Valverde will ensure the seamless coordination of all logistics, helping to make this important event a success and drive the transition towards a sustainable energy future. t
VALVERDE B.V., THE NETHERLANDS
NAOMI BIK
E: hydrogen@valverde.nl
W: www.valverde.nl
BIG LOGISTICS ENTERS INTO THE PERISHABLES, COLD CHAIN AND LIQUOR LOGISTICS
BIG Logistics India handled the Koelnmesse show Anuga Select India 2024 as sole forwarders. This year’s edition which took place on August 28th - 30th 2024 at Bombay Exhibition Centre, Mumbai, welcomed international participation for the first time. Apart from having Pavilions from Saudi Arabia, Korea, South Africa, Vietnam & Japan, the show also had an alcoholic beverage segment for the first time.
The show was a celebration of India’s food and beverage industry, as it highlighted not only India’s food industry, but also gave overseas manufacturers the opportunity to showcase their certified products to Indian consumers. All due permission from Local Food authorities & Government bodies were arranged in due time. t
BIG LOGISTICS INDIA PVT LTD, INDIA
UJJWAL GUPTA
E: ujjwal.gupta@brightindiagroup.com
W: www.brightindiagroup.com
CEVA SHOWFREIGHT AND FARNBOROUGH INTERNATIONAL – A 30-YEAR PARTNERSHIP!
The world’s aerospace community once again gathered in Farnborough during July. This marked 30 years since CEVA Showfreight first managed the logistics for the event. 1427 exhibiting companies, representing 41 countries and 21 pavilions saw the CEVA team handle freight from all corners of the globe.
Dean Wale, Sales Director – Regional, explained, “Farnborough is truly a massive event. CEVA not only handles the logistics but also the internal traffic. There are so many facets to our operation, and it takes a team of over 150 people to deliver. It’s hard work but it’s always great working with our IELA partners and seeing so many of them onsite. We have developed some special relationships over the years”. t
CEVA SHOWFREIGHT – UK, UNITED KINGDOM
DEAN WALE
E: dean.wale@cevalogistics.com
W: www.cevalogistics.com/en
EF-GSM SOUTH AFRICA OFFICIAL FREIGHT FORWARDER FOR ID4AFRICA 2024
EF-GSM South Africa was proud to serve as the Official Freight Forwarder for ID4Africa’s 10th anniversary event, held earlier this year at the Cape Town International Convention Centre
Following the 2019 event in Johannesburg, this year’s event focused on critical identity issues across Africa. EF-GSM South Africa plays the role of importing equipment from around the globe including managing all the temporary import bonds for the electrical goods, ensuring the compliance with NRCS certification and ensuring a seamless and efficient logistics process for this prestigious event. t
EF-GSM SOUTH AFRICA, SOUTH AFRICA
JACQUI NEL
E: jacquinel@ef-gsm.co.za
W: www.ef-gsm.co.za
DSV SOARED TO NEW HEIGHTS AS OFFICIAL LOGISTICS PROVIDER OF SINGAPORE AIR SHOW 2024
As the main appointed logistics provider, DSV Solutions Pte. Ltd in Singapore successfully organised Asia’s largest aerospace and defence event which took place earlier this year.
Through collaboration with Experia Events, DSV managed to cover the logistical needs of the entire air show that spanned over 140,000 sqm. They provided door-to-booth logistical solutions, which includes import and export of complex, oversized and strategic consignments, custom clearance and ground transportation for over 400 companies from all around the world.
DSV has proudly secured the consecutive appointment of official logistics provider for the 2026, 2028 and 2030 Air shows. They look forward to reaching greater heights with Experia Events once again! t
DSV SOLUTIONS PTE. LTD, SINGAPORE
NAZ YUSOFF
E: sgsol.fairs&events@sg.dsv.com
W: www.dsv.com
MOVERS INTERNATIONAL DELIVERS EXCELLENCE IN COLD CHAIN AND DANGEROUS
GOODS LOGISTICS
Movers International Pvt Ltd. is proud to have partnered with Falcon Agri Foods Pvt. Ltd. for the critical cold chain and DG (Dangerous Goods) logistics of their frozen food products at World Food Moscow 2024 from September 17 th - 20th at Crocus Expo, Moscow. This time-sensitive shipment demanded precise temperature control (-18°C to -22°C) and adherence to strict regulations for the handling of dry ice.
The MIFE specialised logistics team ensured that every step of the process maintained product integrity within a 5-day window. This included domestic air movement to Delhi Airport and then onward to Sheremetyevo Airport in Moscow with final delivery to the booth. MIFE is dedicated to serving excellence, offering world-class logistics solutions with a focus on precision and safety for partners and clients. t
MOVERS INTERNATIONAL PVT LTD., INDIA
AMARJEET KUMAR
E: a.kumar@moversintl.com
W: www.moversintl.com
R.E. ROGERS INDIA SOARS TO NEW HEIGHTS AT FARNBOROUGH AIR SHOW 2024
R.E. Rogers India Pvt. Ltd. has once again demonstrated its exceptional capabilities at the prestigious Farnborough Air Show 2024, held from July 22nd - 26th in Farnborough, UK.
R.E. Rogers India successfully handled considerable shipments from India for its clients in the Aerospace and Defence sectors. Impeccable planning and execution ensured seamless logistics support for their Indian clients at the Farnborough Air Show 2024, thus maintaining its leading position as a trusted partner for the Aerospace and Defence industries.
“It was amazing to have been a part of the Farnborough Air Show 2024… Our team’s dedication to delivering exceptional service and expertise has once again paid off. We look forward to continuing to serve our clients with the highest level of service and professionalism”, said Mr. Ravinder Sethi, Managing Director, R.E. Rogers India. t
R.E. ROGERS INDIA PVT. LTD., INDIA
SACHIN USGAONKAR
E: sachin@rogersworldwideindia.com W: www.rogersworldwideindia.com
ROGERS BANGKOK CO. LTD OFFICIAL FOR RHVAC 2024
About 900 CBM were transported by ROGERS BANGKOK CO. LTD into Bangkok for RHVAC 2024 (14th Bangkok Refrigeration, Heating, Ventilation and Air Conditioning show) which was held on September 4th - 7th 2024 at Bitec, Bangkok, Thailand.
Recognised to be the biggest show in Southeast Asia and the World’s top-five trade show in Refrigeration, Heating, Ventilation, and Air Conditioning, they served approximately 200 CBM shipments from overseas such as from China and European countries. Approximately 500 CBM came from local industrial estates in Thailand.
Many large machines for refrigeration and ventilation for cold room storage in factories were delivered and handed over on the booths. These machines were carried in disassembled parts and assembled on the booths. t PAST APPOINTMENTS
ROGERS BANGKOK CO., LTD., THAILAND NUTTACOM RUNGRASSAMEE E: nuttacom@rogers-asia.com W: www.rogers-asia.com
TRANS-LINK TAIWAN SOLE OFFICIAL FORWARDER FOR SEMICON TAIWAN 2024
Trans-Link Exhibition Services Co., Ltd. has been re-appointed as sole official freight forwarder and responsible for handling on-site logistics for Semicon Taiwan 2024
This year Semicon Taiwan was held from September 4th - 6th at TaiNEX Halls 1 & 2. This year the show had the theme “Breaking Limits: Powering the AI Era” and featured over 1,000 exhibitors showcasing innovations in AI, smart mobility and semiconductor technologies. The dedicated team at Trans-Link Taiwan ensured seamless logistics, supporting the transport and setup of cuttingedge technologies at this prestigious event. t
TRANS-LINK EXHIBITION SERVICES CO., LTD., TAIWAN COLIN YIM
E: colin@trans-link.com.tw W: www.trans-link.com.tw from
Sustainability is no longer just a trend—it's a crucial part of the global business landscape. The IELA Sustainability Working Group invites all IELA Members to participate in GREEN CHALLENGE N°4: Make Your Office Greener, running from October 11th to November 11th. By adding plants to your workspace, you'll not only improve air quality and employee well-being but also demonstrate your company’s commitment to environmental stewardship.
Why participate?
Plants offer more than aesthetic value—they boost productivity, reduce stress, and purify the air, contributing to a healthier, more vibrant work environment. Plus, your participation aligns with the UN’s Sustainable Development Goals, fostering a positive impact on your office and the planet.
How to participate:
• Add new plants to your office space
• Take a creative photo of your greener workspace
• Share it on LinkedIn, describing your experience
• Use the hashtags #IELAGreenChallenges and #IELAgoesgreen
• Tag IELA in your post
APT SHANGHAI HANDLES FINE ART SHIPMENT FOR CARTIER
APT Showfreight Shanghai Co. Ltd was proud to provide logistics services for the 100th anniversary of Cartier’s trinity collection in Shanghai. The exhibition showed the special design and stories behind the trinity collection. Artworks from the artist inspired by the collection were sent from different countries to the show, including sculptures, installations, photographs and paintings.
APT provided services from the arrival airport, including tarmac supervision, customs handling, white glove service for unpacking and installation. Cartier was very impressed by the professional and efficient service provided by APT. t
APT SHOWFREIGHT SHANGHAI CO. LTD, P.R. CHINA CANDY JIANG
E: Candy.jiang@aptshowfreight.com
W: www.aptshowfreightlogistics.com
KUEHNE+NAGEL: PROUD PARTNER OF TEAM GERMANY AND TEAM GERMANY PARALYMPICS
Kuehne + Nagel recently celebrated the momentous Olympic Games in Paris and proudly reflect on their role in supporting Team Germany and Team Germany Paralympics as official logistics partner.
They ensured the smooth handling of complex logistical challenges and continue their partnership at the upcoming 2026 Winter Olympics in Milano/Cortina and the 2028 Summer Olympics in Los Angeles.
In their video, learn from Dominik Frank, Head of Events Kuehne+Nagel Germany how innovative logistics solutions contributed to the success in Paris. Paralympic table tennis champion Valentin Baus shares his insights on how the role of reliable logistics supported his success. t
KUEHNE + NAGEL (AG & CO.) KG - KN EXPO & EVENT LOGISTICS, GERMANY
DIRK URRA E: dirk.urra@kuehne-nagel.com W: www.kuehne-nagel.com
SPECIAL PROJECTS
We are pleased to share with you some news about new job positions and new staff members within the IELA Membership.
Mitchell LEWIS Event Logistics Coordinator mitchell@ef-gsm.com
EF-GSM LTD UNITED KINGDOM www.ef-gsm.com
Mattias LINDSTRÖM Exhibition Freight Forwarder Mattias@onsitegroup.se
ON-SITE EXHIBITIONS AB SWEDEN www.onsitegroup.se
EF-GSM Ltd is pleased to introduce Mitchell Lewis. Mitchell comes with 3.5 years of experience in Freight Forwarding and Logistics specialising in customer care and operations for freight of all kind. EF-GSM is excited to have him on-board! t
On-Site Exhibitions AB in Sweden has a new member in their team!
Mattias Lindström started on August 5th and some of you may know him already. He used to work for Amino Expo as a stand builder so he has been around for many build-ups and show dismantling over the years.
It is a great pleasure to have him in our team. He will bring useful knowledge and experience from his previous work which will make our team even stronger and more complete. t
NEW STAFF
NEW STAFF
David TSENG
Asia Pacific Exhibition & Fairs Managing Director
david.tseng@pandalog.com
PANDA LOGISTICS CO., LTD. TAIWAN www.pandalog.com
Panda Logistics Co., Ltd is pleased to announce the appointment of David Tseng as New Asia Pacific Exhibition & Fairs Managing Director. David is located in Taipei, Taiwan as of September 2nd, 2024.
With comprehensive experience in Fairs & Exhibition industry, David previously worked at Kuehne + Nagel as manager and at Agility as Head of F&E for China, focusing on business development and good leadership management. The aforementioned credentials make him well-positioned to guide Panda Logistics Co., Ltd through its next phase of growth. t
Carla SILVA Operations Coordinator
Carla.msilva@rangel.com
RANGEL INVEST S.A. PORTUGAL www.rangel.com
SAJEEV KUMAR
Senior Team Lead
Sajeevkumar.Pottayilraghavan@ dsv.com
DSV SOLUTIONS LLC UAE www.dsv.com
Carla Silva joined Rangel’s team to coordinate operations for the away shows. Carla is an experienced professional with previous similar roles in our industry. Rangel is very happy to have Carla onboard! t
Sajeev celebrates 14 years with DSV, making him an integral part of the DSV Fair & Events billing team. His unwavering commitment, analytical acumen and ability to navigate complex financial challenges have significantly contributed to the department’s achievements. DSV proudly congratulates Sajeev on this milestone and extends its best wishes for his continued success, growth and happiness in the future. t
IELA Operations Day 2024
Shaping the Future of Operations Together
In the ever-evolving landscape of the exhibition and event industry, collaboration has become essential to addressing emerging challenges and leveraging new opportunities. To foster this spirit of cooperation and innovation, IELA is excited to announce the inaugural OPERATIONS DAY— an online event bringing together key players from across the industry. Set to take place on December 5th, 2024, the event will convene organisers, venue owners, service providers and IELA Members to explore the future of operations.
Pre-registration
HERE!
A Collaborative Approach to Industry Challenges
Following the success of ASSOCIATIONS DAY 2021 and 2023, OPERATIONS DAY will provide an interactive platform for participants to discuss the most pressing issues impacting the industry. From attracting and nurturing top talent to promoting sustainability and embracing the latest in artificial intelligence, the topics have been carefully selected to reflect the priorities of our diverse stakeholders.
Join the ONLINE EVENT on December 5th, 2024, from 2:00 to 3:30 pm CET
Here are just a few of the critical themes which will be explored during the event:
• Attracting and nurturing talent: How can the industry engage and retain skilled professionals in an increasingly competitive market?
• Ensuring operational safety: With safety concerns at the forefront, how can we ensure the well-being of participants and staff at large-scale events?
• Promoting sustainability: The push for greener, more sustainable practices is a global movement—how can the exhibition and event industry lead the way?
• Improving mobility solutions: What role can innovative transportation and logistics solutions play in transforming the operational landscape?
• Integrating AI and innovative technologies: From streamlining operations to enhancing the attendee experience, AI holds significant potential for revolutionising the industry.
By joining forces, we aim to shape a future where innovation and resilience drive success.
An Impressive Line-up of Experts
Dr. Enrica Baccini
Chief Research and Development Officer, Fondazione Fiera Milano Italy (Talent)
Miranda Martin
Managing Director, tfconnect UK (Talent)
Polish Chamber of Exhibition Industry (Talent)
Jonathan Easton Co-founder, GEVME Singapore (AI)
Jorge Flores CEO, ACOB Mexico (AI)
Justin Hawes EventGreening South Africa (Sustainability)
Alexander Alles
Executive Director, JMIC Belgium (Sustainability)
Ricard Zapatero International Business Director, Fira Barcelona Spain (Challenges in Operations)
Amy Calvert CEO, Events Industry Council (The Future Landscape Study)
The event will be moderated by the IELA Industry Relations Working Group Chair, Kim Valdes and Garcia Newell , IELA Board Member, ensuring a dynamic and engaging conversation which taps into the collective wisdom of a global audience.
Why this is a must-attend event for you and your team
OPERATIONS DAY 2024 is not just an event—it’s an opportunity to rethink, innovate and collaborate on a global scale, providing valuable takeaways to enhance your operations and shape the future of your business.
Don’t miss out on the chance to be part of this forward-thinking conversation! Register now and join us on December 5th at 2:00 pm CET to be part of the change.
Together, we can drive the future of operations forward.
SMART Award
The IELA Board and the IELA Sustainability Working Group were proud to launch last July 30th the new IELA Award: the IELA SMART Award. This recognises the efforts and achievements of IELA Members in the field of sustainability.
This award inspires all IELA Members to elevate their commitment to a greener management and social responsibility by highlighting initiatives and innovation.
Companies are rewarded for successfully integrating sustainable practices into their operations and actively promoting sustainability within the exhibition logistics industry.
Winners of this award will be acknowledged as industry leaders, setting a benchmark for best practices and contributing to a culture of sustainability which will bring benefits to the entire exhibition industry.
Eligibility
Applications are open to all IELA Members
Application deadline: March 31st 2025
For any questions, please contact Claudia Leoni from the IELA Sustainability Working Group through IELA Secretariat.
Sustainability Award
How to participate:
Download the IELA MEMBERS SUSTAINABLE PROJECT form and briefly describe your application entry by including the requested data in the form.
Prepare a PowerPoint presentation covering the following points:
• Quick background and general objectives, please provide details about the geographical location of your sustainability initiatives and how location-specific factors influenced your sustainability strategy and outcomes (if applicable)
• Description of actions taken, stakeholders involved and results achieved.
• Conclusion: lessons learnt, next steps (if any). Send your completed form and your PowerPoint to the IELA Secretariat at adminiela@iela.org before March 31st 2025.
Read the guidelines for more information
If you missed the Webinar, WATCH the REPLAY
IELA action timeline:
2019 IELA created the IELA Sustainability Guidelines
2022 IELA founded the IELA Sustainability WG during the Post-Bruges BOM Meeting
2022 IELA signed JMIC Pledge and began leading JMIC Logistic Workstream to deliver on the Roadmap for the Net Zero Carbon Events goal
2023 IELA speaks at four online webinars organised by the Net Zero Carbon Events initiative as part of the sustainability awareness campaign (more information on page 20)
IELA Content Library
A Valuable and Key Resource for All IELA Members in your Private Zone
As part of IELA’s commitment to excellence, we provide our members with exclusive access to the IELA Content Library—a comprehensive resource hub designed to support the operations of IELA Members and enhance their expertise. Whether seeking in-depth guidelines, practical customs manuals or essential venue information, the IELA Content Library covers all requirements in order to stay ahead in the exhibition logistics industry.
This valuable collection includes:
IELA Guidelines
Best practices to ensure seamless logistics operations.
White Papers
Expert insights on critical industry topics.
Customs Manuals
Detailed country-specific customs procedures to guide your international shipments.
Venue Database
Up-to-date information on exhibition venues worldwide.
IELA Training Manual
A go-to guide for training your team to meet the highest standards.
Presentations
Key presentations from past IELA events to keep you informed on the latest industry trends.
IELA extends its sincere gratitude to all contributors and the IELA Standards and Customs Working Group for their ongoing dedication to keeping the library current and relevant. Their valuable and continuous efforts ensure that the content is updated. The library reflects the latest industry developments and best practices thus supporting all IELA Member staff in achieving operational excellence and strengthening their role as an industry leader.
> IELA Guidelines
> ITM: IELA Training Manual
> White Papers
Call for Participation: Help Shape IELA’s
Next White Papers
As experts in exhibition logistics, IELA Members are uniquely positioned to provide valuable insights and guidance to both exhibitors and organisers. Now we invite you to take part in shaping the future of our industry by suggesting and contributing to IELA’s new white papers.
White papers serve as essential references for clients navigating the complexities of international exhibition logistics. Whether addressing customs duties, handling heavy machinery, or ensuring on-time deliveries, these documents offer practical solutions and a point of reference for common questions. By contributing your expertise, you help create resources that can be shared across the IELA community—guiding both exhibitors and organisers in overcoming logistical challenges.
See the white papers currently available on the:
EXHIBITOR PORTAL
ORGANISER PORTAL
Once finalised, these white papers will be accessible on either the IELA Exhibitor Portal or the IELA Organiser Portal, or both. They provide key resources for members and their clients alike. This is your opportunity to influence industry standards, share best practices, showcase your expertise and ensure exhibitors and organisers have the information they need for success.
If you are ready to contribute to the next IELA white papers, we encourage you to submit your ideas or drafts to the IELA Secretariat / IELA Standards and Customs Working Group. Together, we can continue to set the benchmark for excellence in exhibition logistics. t
Let’s work together to continue building a stronger, more informed industry!
Join the Net Zero Carbon Events Webinar Series on Logistics
IELA is excited to invite all Members to participate in the Net Zero Carbon Events Webinar Series on Logistics
This educational series, organised by the Joint Meetings Industry Council (JMIC) and the Net Zero Carbon Events Initiative, focuses on decarbonization in logistics. With IELA Members as featured speakers, the webinars offer valuable insights into sustainable practices within the exhibition industry.
The series is open to all industry stakeholders, offering a unique opportunity to learn and innovate towards carbon neutrality. The sessions cover key topics such as on-site logistics emissions, traffic management and last-mile logistics, providing practical strategies for reducing your carbon footprint.
Tuesday, 24th September 2024:
ON-SITE LOGISTICS
by Guido Fornelli
NEXT NZCE WEBINAR SERIES
Thursday, 24th October 2024: TRAFFIC MANAGEMENT & SMART CITIES
Monday, 25th November 2024: REMOTE AND LAST-MILE LOGISTICS
Thursday, 12th December 2024: SUSTAINABLE LOGISTICS
Don’t miss out on this opportunity to lead the way in sustainability and logistics! Register now and join us in shaping a greener future for the exhibition industry!
For more information and registration, click HERE. t
ON-SITE LOGISTICS
by Guido Fornelli
The webinar on On-Site Logistics marked the successful launch of the webinar series with 46 participants from leading companies from organisers to venue owners.
KEY TOPICS DISCUSSED INCLUDED:
• Guidance for Reducing Emissions: On-Site Logistics
• New Measurement Tool & Best Practice Implementation
• Changing Behaviors: Cultivating Sustainable Common Practices
If you missed the session, you can watch the recording HERE
12 th WINTER SEMINAR
Building the Future at the
12 th WINTER SEMINAR
JANUARY 9th • 12th 2025 | AMSTERDAM, THE NETHERLANDS
BUILDING THE FUTURE
JANUARY 9th • 12th 2025 | AMSTERDAM, THE NETHERLANDS
The IELA Education and Training Working Group is excited to organise the 12th edition of the IELA Winter Seminar, taking place in-person from January 9th to 12th, 2025, in Amsterdam, The Netherlands. This event is an excellent opportunity for young talent and newcomers to the exhibition logistics industry to gain valuable knowledge and skills.
Every IELA Member Company is entitled to register one delegate free of charge, as the event is 100% funded by IELA as part of the 2025 Membership Benefits package (excluding travel costs). Registration fees and accommodation from January 9th to 12th are covered by IELA. A second participant from the same company may register later at an additional charge, subject to availability.
Key Information:
EVENT DATES:
Programme Highlights:
• IELA History
• Domestic & Onsite Agent Training
• Export Agent Training
• Customs/EORI Guidelines
• Tariffs & Calculation
• Dangerous Goods/Packaging
• Sustainability
• Health & Safety
• The 10 Minutes that Change Everything
• Customer Perspective
• Final Exam & Half-Day Outing
How to Register:
BUILDING THE FUTURE
BUILDING THE FUTURE
January 9th to 12th, 2025 (check-out on the 12th)
LOCATION: Amsterdam, The Netherlands
REGISTRATION PERIOD: September 9th to October 14th, 2024
EVENT TYPE: In-person
The main contact of each company can register the participant on the IELA Website - Private Zone.
CONNECT
PARTICIPANT PROFILE: Young professionals and industry newcomers
MAX PARTICIPANTS: 50 students (first-come, first-served)
Don’t miss the chance to secure a place for the rising talent in your company! 12th WINTER SEMINAR
SUCCEED
SUCCEED
CONNECT LEARN
EIC’s Board & Council Meetings
IELA participated at EIC’s Board & Council Meetings in Puerto Rico
September 4th - 6th 2024
In early September, IELA actively participated in the Events Industry Council (EIC) Board and Council Meetings held in Puerto Rico. This prestigious gathering brought together global leaders in the business event industry to discuss key initiatives and long-term strategies for shaping the future of the sector. IELA’s involvement reflects its ongoing commitment to staying at the forefront of industry trends and contributing to collaborative efforts for growth and innovation
Future Landscape Study: A Global Call to Action
One of the highlights of the meeting was the Future Landscape Study, an industry-wide collaboration led by EIC. Find more information about it in the IELA Industry Relations Working Group report on page 40
The outcomes of the Future Landscape Study will be published in November.
EIC and JMIC: Collaborating for Global Advocacy
A major point of discussion at the meetings was the collaboration between EIC and the Joint Meetings Industry Council (JMIC). Both organisations are committed to advancing global advocacy initiatives that will benefit the business event sector and its workforce. By sharing resources, research and guidance, EIC and JMIC aim to leverage their collective expertise to make a greater impact on a global scale.
IELA at the Global Awards and 75th Anniversary Celebration
EIC’s 75th Anniversary was marked by a special celebration on October 7th, 2024 in Las Vegas, preceding IMEX America. The 2024 Hall of Leaders and Global Awards honoured industry pioneers and innovators, and EIC Members were encouraged to support this milestone event. The evening event gave a memorable tribute to the shared history and success of the business event industry.
Certified Meeting Professional (CMP) Programme
Another key focus of EIC’s ongoing initiatives is the CMP Programme. With over 13,000 certified professionals worldwide, CMP continues to be a hallmark of excellence in the industry. Certifications and re-certifications remain a priority as EIC supports the professional development of individuals across the globe. t
MORE RESOURCES FROM EIC
Members are encouraged to explore EIC’s extensive resources, including the Member Toolkit, which offers badges, logos, social assets and research reports. The 2023 Economic Significance of Business Events Study and other vital industry insights are also available. Stay up to date with EIC’s latest activities by visiting their newly launched News Hub.
IELA’s active participation in these discussions and initiatives underscores its dedication to fostering innovation and collaboration within the global business event community.
Unleashed the dragon
THE POWER OF IELA
What a Congress! We learned, connected and opened plenty of doors to new business.
But Taipei was much more: we celebrated together the power of IELA The power of diversity, worldwide positioning and belonging.
On stage we had so many voices, so many songs and languages, all with the same message: We ARE IELA
The strong sense of belonging at IELA is truly powerfu: it empowers, inspires and makes us thrive. It makes us better as a team, as an industry.
We are family. We are always at your side. Working with you to succeed.
Keep on making dreams come true, this time in Geneva, from June 25th - 29th 2025, celebrating our 40th Anniversary.
Your IELA Team t
IELA EXECUTIVE OFFICER Elizabeth Niehaus
} Ravinder Sethi from R.E. Rogers India Pvt. Ltd., India opened the Welcome Cocktail!
The 39th IELA General Assembly 2024 took place on Tuesday June 25th and saw the election of the new 20242025 Board of Management, including the reelection of 3 Board Members and welcoming four new Board Members. t
The date of the next annual General Assembly was then announced: June 26th 2025 during the 40th IELA Congress in Geneva.
The new IELA Board of Management is led by Sudhir Dhavan from R.E. Rogers India Pvt. Ltd., India.
“We have an amazing board ready to tackle the future challenges ahead. These challenges include expanding our quality membership base, broadening our horizons to include extended logistics services, inspiring members to join our ecosystem of working groups, engaging more with key global associations rather than merely pushing for MOUs, encouraging youth to have a voice, promoting retention, embracing diversity and inclusion as strong pillars of our association, along with prioritising sustainability and ensuring safe working conditions as we work towards achieving our goals”.
} From left to right the New IELA Board of Management: Garcia Newell - DSV SOLUTIONS LTD, UK, Ziad Harb - BCC LOGISTICS, SAUDI ARABIA, Orphee Moschopoulos Beinoglou - ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE, Dirk Urra - KUEHNE + NAGEL (AG & CO.) KG - KN EXPO & EVENT LOGISTICS, GERMANY, Lena Ericson - ON-SITE EXHIBITIONS AB, SWEDEN, Lucien Lawson - CLAMAGERAN FOIREXPO, FRANCE, Sudhir Dhavan - R.E. ROGERS INDIA PVT. LTD., INDIA, Alexandra Erdmann - SWISS EXPO LOGISTICS AG, SWITZERLAND, Christoph Rauch - BTG MESSE-SPEDITION GMBH, GERMANY and Bas Wiendels - VALVERDE B.V., THE NETHERLANDS
The Association also took immense pride in giving a warm welcome to the 14 new IELA Members who joined the association between June 2023 and June 2024. t
Welcome
CONGRESS
to the New IELA Members
One of the main highlights of the IELA Congress is its unparalleled networking opportunities, and this year was no exception.
Networking at the IELA Congress was once again more than just exchanging business cards—it’s about creating meaningful connections that make it easier to collaborate and grow. With the MyAgenda platform facilitating pre-arranged meetings, delegates were able to efficiently meet both long-standing partners and new contacts, fostering relationships that are critical for future success.
For many attendees, these structured networking sessions are a key reason for participating in the IELA Congress. It’s an opportunity to expand their professional networks in an environment designed to maximise interaction and business development. t
On June 25th and 26th, the Platinum Ballroom was transformed into a hub of activity, with 110 tables set up for 1-2-1 meetings. Over the course of 14 time slots, 240 delegates from 130 member companies, representing 41 countries, gathered to connect and build business relationships.
TESTIMONIALS
Amir Hamzah Bin Andullah
R.E. Rogers (Malaysia) Sdn Bhd, Malaysia
The IELA Congress and Partnering Event are the best way to meet, greet, gain knowledge, explore business opportunities, discuss any ongoing business relations and pending topics, and build friendships within the industry.
Shibin Aslam Edappakath
Fils International Freight & logistic Services, UAE
IELA serves as an excellent platform for individuals who are newcomers to the exhibitions industry. It provides a welcoming atmosphere and valuable insights into the field. Consequently, missing an IELA conference represents a significant loss. Therefore, IELA holds considerable importance for professionals engaged in exhibition logistics.
Udit Gupta
BIG Logistics India Pvt Ltd, India
Being my first IELA Congress and Partnering Event, I feel this is the best platform to meet the industry leaders and learn from their experiences. I am sure that through opportunities like this, I will be better prepared for the future and will be building more and more quality relationships.
This is my 9th IELA event. Every year I see the IELA organisation taking slow but steady steps to evolve, to catch up with new technology and implementing new methods to benefit the members. The payment protection programme is a great example. Every year we gather to contribute ideas to improve the organisation and bring benefits to the members.
Chris Chan Shenzhen Talent & Sea-Ever Logistics Co. Ltd., P.R. China
2nd Place
1st Place
R.E. ROGERS INDIA PVT. LTD., INDIA
PROUD HOSTS AWARD
HONORARY MEMBERS AWARD
Thank you to our IELA Road Runners sponsor: ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE
GUIDO FORNELLI, EXPOTRANS S.P.A, ITALY
EUROTRAN EXPO SERVICE CO., LTD., TAIWAN
PANDA LOGISTICS CO., LTD., TAIWAN
TRANS-LINK EXHIBITION SERVICES CO., LTD., TAIWAN
SANDI TROTTER, TWI GROUP INC., CANADA
A special Thank you to our Gala Dinner sponsors for an unforgettable evening! TWI GROUP INC., CANADA & USA
M WG
Chairperson
Alessandro Conte
EXPOTRANS S.P.A., ITALY alessandro.conte@expotrans.net
Vice-Chairperson
Marzena Zawadzka
UNIVERSAL EXPRESS SP. Z.O.O., POLAND marzena.zawadzka-szulc@uex.pl
Vice-Chairperson
Christian Kalkbrenner
PRO MESSE-SERVICE GMBH, GERMANY c.kalkbrenner@pro-messe.de
The Membership Working Group (MWG) met in Taipei and welcomed Ziad Harb as the new go-to-person of the Board, taking over from Sandi Trotter
The discussion focused on new challenging projects worth developing. The MEDIATION PROGRAMME has been successfully completed and has become a concrete benefit for IELA Members.
During the Malta 2023 event, Partnering Event (PE) participants were approached to present the benefits of becoming a IELA Member. Good results were achieved with two “White Spot” countries applying (Australia and Sri Lanka). The MWG continued this practice at the Partnering Event in Taipei. Participants were identified and a representative of the Group met them in person during the event.
So far there are no new applicants from White Spot countries . Three have applied from other regions and a couple more are likely to follow very shortly.
The MWG continues screening new applications by applying a very detailed assessment procedure before sharing the results with the Board for final approval or rejection.
Following the Taipei event, the MWG group addressed the subject of coverage in White Spot countries. During the last meeting on September 12th, the draft for a promotional “Join Us Today!“ letter with a video was approved. This will be sent by the Secretariat to a large range of White Spot Countries identified as potential new members.
participation, limiting the number of PE participations allowed for nonmembers and the new sponsorship form for non-member PE Event applicants to replace the former recommendation letter.
CONGRESS
The IELA Working Groups outcomes
The screening of interested replies will be followed up. Once a careful examination by the Secretariat and discussion in the MWG has taken place, the first step of participating at the PE for certain companies will be encouraged.
Another topic which created heated discussion was weighing up the advantages and disadvantages of the PE. It is a very good revenue stream for the Association but is opened to not necessarily specialised companies who “grab” exhibition business on site. The advantage is that this is a good format to recruit new members well worth being part of the family and strengthening the Association. The more members IELA has who deserve to become members, the better the industry is represented.
Certain measures to be applied were considered by the MWG including the increase of the PE fee for those not becoming members after one
In addition it was also agreed that the MEDIATION PROGRAMME was worth being enhanced with a FINANCIAL PROTECTION PROGRAMME , considered a valuable additional benefit for IELA Members.
This new project is in progress and will be presented to the Board by the end of this year.
The mediation offers support but not necessarily resolves disputes among members which results in payments being held. Real arbitration decides if payment is due in total or only part. The due amount is covered by FINANCIAL PROTECTION if not paid by the debtor. This is the idea of the MWG to be converted into a structured project in December. t
IR WG LIST OF MEMBERS
INDUSTRY RELATIONS WG
Chairperson
Kim Valdes
ROCK-IT GLOBAL MEXICO, MEXICO Kim.Valdes@rockit.global
Vice-Chairperson
Daniela Romaniw
GEL EVENTS PTY LTD, AUSTRALIA Daniela@gelevents.com.au
Vice-Chairperson
George Jacob
DSV SOLUTIONS LLC C/O
DSV FAIRS & EVENTS, UAE george.jacob@dsv.com
We are very happy to announce that in September we had our meeting with the Americas Region. We therefore concluded our pre-scheduled regional work meetings for 2024.
At this meeting we were able to confirm our content for the Operations Day which will take place on December 5th. We will have a panel of leaders from our Trade Show Industry talking about:
• Talent
• Sustainability
• IA
Next Meetings:
• OPERATIONS DAY
December 5th at 2:00 PM CET Register HERE.
• END OF THE YEAR DEBRIEFING/GOALS 2025 December 11th Register HERE
• Challenges in Operations
• The Future Landscape Study
We have been very active by participating at some of the most important international events such like:
A. EIC Board Meeting & Council Meeting, Puerto Rico, September 4th - 6th:
Future Landscape Study: Global Business Event Stakeholders Invited to Contribute to Future Landscape Survey - Events Industry Council News (eventscouncil.org)
EIC Members and volunteer leaders have embarked on a year-long examination of the critical issues most likely to shape the global business industry in the future.
Specific focus is on how the business meetings industry can impact and influence the most pressing issues for our sector. This is an industry-wide collaboration with all EIC Members and Partners participating as well as key stakeholders. The Future Landscape Study Survey is currently being deployed across the business events landscape.
The Survey asks respondents to rate issues (e.g. accessibility, technology, etc.) in terms of importance and provide commentary each issue cause and effect. IELA has been invited to join the survey, the IRWG endorses the idea of promoting IELA members’ involvement (e.g. via social media). The suggestion will be shared with the BOM for final decision.
The Survey results will be fed into the final report which will be published before the end of 2024. Preliminary results were reviewed during the 75th Anniversary Council Meeting in Puerto Rico.
B. UFI AMERICAS, Monterrey Mexico, September 9th - 12th
Stay tuned to receive more details about our Operations day. t
E&T WG
LIST OF MEMBERS
EDUCATION & TRAINING WG
Chairperson
Ute Wiezorrek
CRETSCHMAR MESSECARGO GMBH, GERMANY ute.wiezorrek@cretschmar.de
Vice-Chairperson
Alessandra Dellavedova
EXPOTRANS S.P.A, ITALY Alessandra.Dellavedova@expotrans.net
Vice-Chairperson
Paulo Gameiro
RANGEL INVEST S.A. PORTUGAL paulo.gameiro@rangel
During the IELA Congress in Taipei, the E&T WG had a fruitful meeting with many familiar faces. We were also happy to greet new members to our working group. Welcome to our team!
We are currently working on 3 tasks:
1. Winter Seminar 2025:
Held from January 9 th to 12 th 2025 in Amsterdam. We have discussed the programme and started to plan the lecturers. We are very happy to include new members of our WG who are volunteering to act as speakers. A big thank you to the Sustainability WG who will be part of WS25. The final programme will be launched soon on the IELA website. Further info regarding WS25 can be found on page 21 onwards in this IELA Report. Don’t miss registering your team members to benefit from the experience at this IELA event.
2. IELA Academy is mainly organised by team Sudhir Dhavan, Karla Juegel and Lena Ericson. The E&T WG is involved as our Vice Chair Alessandra will be one of the lecturers. Further info on IELA Academy can be found on page 23 of this IELA Report.
3. An ongoing project is the update on the ITM which is a task our WG members Rajath and Jolanda are taking care of with a team of volunteers. It is an immense task as new chapters have to be added, previous chapters revised and the structure will be a subject of discussion. It is our goal to be able to present you with the updated version in Geneva next summer.
If you are interested in joining our WG and working on the above topics with us, please feel free to contact us! t
Chairperson
Ujjwal Gupta
BIG LOGISTICS INDIA PVT LTD, INDIA ujjwal.gupta@brightindiagroup.com
Vice-Chairperson
Ryu Ishida
ISHIKAWA-GUMI, LTD., JAPAN r_ishida@ishikawa-gumi.co.jp
STANDARDS & CUSTOMS WG
Vice-Chairperson
Sachin Usgaonkar
R.E. ROGERS INDIA, INDIA sachin@rogersworldwideindia.com
The Standards and Customs Working Group is looking at all possible ways to improve the IELA Standards of Performance Survey - in terms of member engagement as well as qualitative results. We released last September 4th a brief questionnaire to understand the members’ viewpoints and identify scope for improvement in the Survey. In this process it remains important that the essence of the Survey is not lost: members should be able to track their performance year after year to find out how their performance is improving and which areas require more attention. The Working Group will ensure that the key metrics do not change. Any suggestions from members are welcome. Please reach out to any of us from the Working Group to share your feedback.
Since our brainstorming session in Taipei, we have divided the team into 5 sub-groups. Each sub-group will take care of the following tasks: the Survey, Maintaining and Updating the Customs & Venue Files, developing Code of Ethics for conducting the survey, designing FAQs on trend topics to keep members updated & improving the Standards of Performance for Export, Onsite & Domestic Agent
As the Venue & Customs files require periodic updates, we have gone ahead and been inspired by the International Relations Working Group in appointing an ambassador per region. The role of the ambassador will be to coordinate with members from that particular region to keep a check on the latest updates in Customs Regulations, as well as Venue changes. This task remains a WIP.
A further responsibility is to look into the White Papers as well as other Customs related documents hosted on IELA’s website in the Members Area to keep them updated and ready to use. This task also remains a WIP. t
Chairperson
Marta Kupis
RESA EXPO LOGISTICS., SPAIN mkupis@resaexpo.com
Vice-Chairperson
Louise Vigliandi
CLAMAGERAN FOIREXPO, FRANCE l.vigliandi@clamageran.fr
Vice-Chairperson
Claudia Leoni
EXPOTRANS S.P.A., ITALY claudia.leoni@expotrans.net
Dear Friends,
We hope you had a fantastic summer time and you have fully recharged your batteries with sun for the busy months ahead!
The Sustainability WG is back in action and we are thrilled to share some updates that could elevate your business and our industry’s commitment to sustainability.
As we mentioned in the last report, IELA continues leading “Logistics” Resource Center inside Technical Pole “Activation & Adaptation towards Decarbonization” of JMIC Net Zero Carbon Events project. The first webinar on decarbonization in onsite logistics took place on September 24th. We would like to thank Guido Fornelli for his outstanding presentation and for bringing our measurement tool to the attention of all participants. Discover key insights and details about the future events in the dedicated article in the IELA Magazine.
Sustainability
The launch of the SMART AWARD received an enthusiastic response in Taipei. This is your chance to showcase your company’s sustainable initiatives. All participation details, including a video from our informative webinar, are available on the IELA website and in the current IELA Magazine. Seize this opportunity to highlight your contributions to a greener industry!
For those just starting their sustainability journey, stay tuned for the second edition of IELA Sustainability Guidelines , coming soon! This will include the action plan to help you implement effective sustainability strategies.
By popular demand, we decided to continue inspiring each other with the “Green Challenges Campaign” . We have prepared three new challenges starting in October! Follow us on IELA social media to get involved and see how even small actions can lead to significant changes.
If you want to dive deeper into our plans or contribute your ideas for sustainable logistics, do not hesitate to reach out.
Together we can drive impactful change! t
Duncan gave a keynote on Mastering Effective Influence
THREE KEY POINTS HIGHLIGHTED WHICH ARE WORTH REFLECTING ON:
COLLABORATION
1
Effective collaboration is about creating opportunities for deeper, more meaningful conversations. To influence somebody you must focus more on you and them, versus it (“it” being the problem you are looking to solve).
This process begins with a rational connection, driven by curiosity and a desire to understand, and evolves into an emotional connection, rooted in empathy—caring about what matters to those you care about. This forms the very foundation of trust – essential for any influence.
This combination of understanding and empathy also reinforces social proof, a key principle of persuasion. We are influenced by what others “like us” do which strengthens our sense of belonging and trust in a decision. Beyond commercial up-selling, we see this in social approval, like preferring posts with more “likes”, by people we know or trust over strangers.
COMMUNICATING VALUE
The value formula considers the effort, time and sacrifice required to achieve a desired outcome and then weighing them against the likelihood of success. People are not limited by budgets or excuses but by their focus on desirable outcomes, which drives all other decisions. Key questions include: How much effort is needed? How easy is it? How quickly can it be achieved?
Influence can, however be a double-edged sword. Influence, with your own needs at the fore, is simply manipulation. This is illustrated by the famous Milgram experiment, which revealed that many people would obey authority figures even when it conflicted with their conscience, to the point of killing somebody else.
2 3
EFFECTIVE COMMUNICATION
Effective communication hinges on our intent to listen, our empathy, and our ability to ask better questions, all of which are crucial for creating change. Meaningful change takes time, requiring a slower pace to build trust and establish consensus.
Influence and persuasion are essential for inspiring teams, and individuals to embrace new ways of doing things. Without them, progress is difficult. Leaders must continually refine their influence and persuasion skills, leading with a growth mindset, understanding client needs, fostering innovation and transformational change, leveraging social proof, whilst also remaining authentic when they listen to what others want and not just what they need. t
Unity in Diversity
A JOURNEY TOWARDS INCLUSION
BY SONIA THOMAS AND GARCIA NEWELL
Keynote & Breakout Sessions during the 2024 IELA Congress on June 26th 2024
We encourage you, IELA Members, to be more open-minded and willing to accept and respect differences in race, age, culture and gender. This is your responsibility, whether you are a family-owned business or a multinational. Being more diverse and inclusive makes business sense and creates a company culture that is conducive to employee well-being and innovation. Use the following (as mentioned in presentation) as a guide:
Become a diverse and inclusive leader by building a safe and inclusive company culture:
• Be aware that this will take work and effort on your part, but change starts at the top;
• Be aware of the voices that are absent from the discussion and take measures to address this throughout the employee growth process;
• Ensure that people can share their opinions in all safety without fear of reprisal;
• Be aware of the cognitive bias that may be preventing your organisation from being more diverse and inclusive;
• Make efforts to hire a more diverse workforce and retain diverse talent. Enlarge your pool of candidates by looking for candidates from other sources and introduce mechanisms that will help reduce bias during the selection process;
• Ensure that every team member has opportunities for personal development (including the women within your organisation!);
• Foster a psychologically safe environment where all team members can flourish;
• Ensure that you have compliance mechanisms in place to encourage good behaviour, and valid reporting systems in the case of issues (harassment etc.).
• Use data and individual feedback (anonymous) to measure the effectiveness of your efforts and review if necessary.
• Use external resources if needed to help you. t
It was a true honour to host the 2024 IELA Partnering Event, my first as the newly elected IELA Chairperson. As the 11th edition, this special event brought together professionals from all around the globe and served as a powerful reminder of the strength, unity and resilience of our industry.
During the networking sessions, the collegial atmosphere presented the optimal fertile ground for developing new projects and winning new business partners. The evening events, the Welcome Cocktail and Partnering Event Night, celebrated many years of good relationships within the IELA family and its industry partners.
Together, we navigate challenges, embrace opportunities and build lasting partnerships which will propel us forward. The enthusiasm and energy throughout our meetings reflected the shared commitment to fostering collaboration and driving innovation. It was particularly inspiring to witness the formation of new partnerships and the strengthening of existing ones. I would like to thank everyone who contributed to this success.
As we look ahead to IELA’s milestone 40th anniversary in Geneva in 2025, we are filled with excitement for the future. This celebration will be a significant moment for us all, marking both our legacy and the beginning of a new era of growth and collaboration. t
IELA CHAIRPERSON
}
Sudhir Dhavan
PARTNERING EVENT Induction Meeting
} First time participants at the Partnering Event meeting, the Chair and Vice-Chair of the Membership WG, Alessandro Conte and Marzena Zawadzka-Szulc, IELA Members, and the Chairperson, Sudhir Dhavan.
Thank you to our Welcome Cocktail sponsor for this great evening. DSV
} Garcia Newell, Mirella Giardina, George Jacob, Naz Yussof, Colin May, and Tybano Gowray from DSV opened the PE Welcome Cocktail (from left to right).
2024 IELA CONGRESS PREMIUM SPONSORS
2024 IELA CONGRESS SPONSORS (by Alphabetical order)
2024 IELA PARTNERING EVENT SPONSORS (by Alphabetical order)
Registration deadline for WS25:
October 14th 2024
NZCE Webinar
Traffic Management & Smart Cities
October 24th 2024, Online event
NZCE Webinar
Remote and Last-Mile Logistics
November 25th 2024, Online event
Operations Day
December 5th 2024, Online event
NZCE Webinar
Sustainable Logistics
December 12th 2024, Online event
Download your logo
from the IELA Website / Private Area / Download Pool (login required).
As IELA Member, you can use it for your company communication and wave the IELA Flag.
You must log into your private area before scanning the QR Code
12th WINTER SEMINAR
Winter Seminar
January 9th to 12th 2025, Amsterdam
Sustainability Award -
IELA Smart Award
Submission deadline: March 31st 2025
BUILDING THE FUTURE
IELA Academy
Block 1: April 27th - May 1st 2025, Dubai
Block 2: June 8th - 12th 2025, Dubai
2025 IELA Congress
June 25th - 28th 2025, Geneva
2025 IELA Partnering Event
June 28th - 29th 2025, Geneva
New Member:
SHOWFREIGHTER LOGISTICS, BRAZIL
IELA International Exhibition Logistics Association Rue Rodolphe-Tœpffer 8, 1206 Geneva, Switzerland
VAT registration number: CHE-100.318.856
