Impeccable and Fun! That is the correct definition for our 32nd IELA Congress & 6th IELA Partnering Event. The beauty of Prague and the great work of our Secretary provided the perfect environment for our intense networking and the important discussions during the congress, where we had representatives from the entire events chain on our stage.
During the event we also had the presentations of the Working Groups in which ideas were proposed and pretty soon you will see that some of the ideas will come to life.
The membership also elected members to the Committee and the Board of Management. First of all, I would like to congratulate Markus Eichenberger (BTG Suisse) for being re-elected. Furthermore, I compliment Vincenzo Scrudato (DHL Germany) on being elected for the Committee and Emmanuel Pitchelu (ESI France) for the Board. In addition, we congratulate Jim Kelty (Airways USA) and Ravinder Sethi (R.E. Rogers India) for being re-elected.
I also would like to thank those that voted for me and thus made my re-election as Chairwoman of IELA possible. My devotion and dedication to IELA is even greater. I deeply appreciate your trust.
As it happens after every election, we chose the Vice-Chairman and the Treasurer during the Board Meeting post-Congress. Jim Kelty is chosen as the new Vice-Chairman and Christoph Rauch as the new Treasurer.
I think it is important to encourage Jeff Broom (Europa Showfreight, UK), Rene Carvajal (NAIB Group, Mexico) and Ulrich Manten (Schenker, Germany) who were also candidates for the Board. Please do not give up on standing for election again and continue to be actively engaged in our association. Being a Board Member is not the only way of working for IELA. Giving ideas, sharing opinions, becoming a Working Group member are some of the ways to contribute to our Association
The year 2017 has not even ended yet, but I can already announce a year of achievements for IELA with the Winter Seminar, Webinars, Working Group’s changes and recognition of other associations from our industry. Additionally, we have concluded the ITM – IELA Training Manual For many years ITM was a distant dream until the day Jim Kelty (Airways, USA) accepted the big challenge to produce this important tool that we can use for training our teams.
}} CHAIRWOMAN Mariane Ewbank
Until 2018 our Board Members, including me, will be very busy offering more benefits to our members and making IELA stronger and more solid as an association that prioritizes QUALITY and not quantity.
You can find out more about some of these tasks in the following pages.
Now a message to all members: we are all part of IELA. Each of us can participate and contribute. To illustrate this message, I will use the conversation I had with Rene Carvajal (NAIB, Mexico) and David Palomo (Suomen, Finland) during the Day Out in Prague – (when the team, I was part of, won the Dragon Boat Race). We talked about what we could do to make the new members more familiar with IELA and also how to let them and old members feel closer to the Board. Members cannot think or feel that there is a distance. The Board of Management is composed of ten members – normal people that dedicate time and money to work for IELA.
Inspired by this talk we created a task force called “The Bridge between Membership & BOM” Rene and David will be “go to persons” for the new members during the Congress and Partnering Event. Vicki Bedi (PSBedi, India), the Secretariat and me are working together with Rene and David to plan actions that will let all members feel as part of the IELA family.
As I already said, there is no shortage of good ideas, energy, and willingness to bring you, member, more benefits and make you prouder to be part of IELA.
O ff i c ia l f r ei g ht a n d o n s it e h an d le r at l ea d in g t o y a nd h ob by e x h ib it i on
Ag i l i t y , a leading global logistics provider, has been appointed official freight and on-site handling contractor at the prestigious To y Fa i r for 2018-2020.
Ag il i t y F a ir s & E ve n t s will assist exhibitors and their contractors with international logistics and shipping requirements for moving their exhibits to and from the trade show. Organised by the British Toy and Hobby Association (BTHA), The Toy Fair is the UK’s leading trade exhibition for the toy and hobby industry, held annually at the Olympia London fairground.
"Agility continues to offer us a first-class efficient and professional service. The management are highly experienced, communicative and reliable, whilst the team on-site endeavor to assist our exhibitors in all ways possible in order to meet their needs. The decision to renew the contract was an easy one, and I wouldn't hesitate to recommend their services to other event organisers," said M aj e n I mm i nk , Director of Fairs & Special Projects, BTHA.
“ Agility have been involved with BTHA and The Toy Fairs for over 10 years, and it’s a great pleasure to be able continue our relationship,” said G a r c i a N e we l l , Business Development Director for Agility Fairs & Events UK. t
Globally recognised event and exhibition transport provider AMR Group, Inc. has moved to a new, larger facility in the Las Vegas valley. Our new office is centrally located near the airport and all major exhibition and convention centers in Las Vegas. It will allow us to better serve our customers in the future.
AMR Gr oup, Inc
6230 McLeod Drive, Suite 140 Las Vegas, NV 89120 – USA
}}Our phone, fax, email and website will remain the same.
About AMR Gr oup, Inc
AMR Group, Inc was founded on the idea of providing the very best support to the exhibitions and events industry in a reliable and trustworthy fashion. The staff has over 35 years’ experience helping show organisers, pavilion organisers, exhibit builders and exhibiting companies fulfill the need for reliable, knowledgeable and trustworthy logistics services on a global scale.
Being a family owned company creating customized solutions for each client helps AMR Group stand apart from the competition. Reliable exhibition logistics service is our passion. For more information visit
amrworldwide
Logistic
to
Freight Forwarder and On-Site
EXPODEFENSA 2017. It
place in Bogota
Logistics Colombia will join
including
warehousing,
Salt Lake City 2002, Vancouver 2010, R io de Janeir o 2016 and PyeongChang 2018 – CHS’ Director for Event logistics, Mr Heikki Matt ola, has a long track record in the Olympic Games and other sports events, as well as logistics connected with them. Two of the above events were Winter Games like PyeongChang. Rio, on the other hand, was the scene of the latest Summer Olympics.
As the official logistics partner of the Finnish Olympic Committee and the Finnish Olympic Team, CHS makes sure that the Olympic Committee and all athletes can concentrate their energy in promoting athletic issues and be sure that their freight will arrive punctually and safely at the destination of any sports event.
CH S’ Heik ki Mat tola is an expert in spor ts logist ic s
Sports logistics is a unique form of event logistics. At the moment, the joint journey of CHS and the Finnish Olympic Team is well under way towards Korea and the Winter Olympics in PyeongChang in February 2018. The journey actually began in September last year almost right after the return back home from the Rio de Janeiro Summer Olympics.
The seamless trip of the Olympic Team of almost 200 people to the Olympic scenes is every time a project involving the work of hundreds of professionals. As the official logistics partner of the Finnish Olympic Team, CHS Expo Freight takes care of the punctual and safe arrival of the Team’s equipment.
“We will make sure that the equipment is ready for loading in time and all the necessary documents in order. The packings must tolerate the conditions of sea transport and everything must be correctly marked. We will ensure relevant insurance coverage and check in advance the regulations and formalities of the receiving country. Co-operation with the customer is important, for one cannot overemphasize the importance of information and guidelines from the customer”, Heikki Mattola explains.
In the Summer Olympics in Rio, everything went surprisingly smoothly according to Heikki Mattola.
“Prior to the event we were expecting more challenges with the Brazilian customs processes than we actually faced in practice. One of the most memorable pieces of equipment we transported to Rio was the Finnish paralympic sailor Niko Salomaa’s boat. Its trip to the competitive scene in Brazil and back to Finland again went through several ports”, Heikki describes.
In addition to the equipment needed in the competitive events, different kinds of goods, Finnish foodstuffs, and other products were transported to Rio. These included, for instance, garden furniture used to create an atmosphere resembling home in the Olympic Village. Finnish bicycles were used in the Village for moving around.
From the Winter Olympics in Salt Lake City, Heikki Mattola remembers the strict regulations of the state of Utah. For return transport, the Finnish Olympic Committee had its own charter flight, on which Heikki had booked the entire freight space.
“In this way, we were able to secure the loading of all the Finnish Olympic Committee’s equipment in full and before anything else in the fully-booked plane”, Heikki remembers.
In the Vancouver Olympics, CHS had to sort out
dangerous goods (e.g. hairsprays and other cosmetics products), which had not been declared in advance, but had been placed among other equipment. These undeclared products unfortunately had to be left out of the transportation.
PyeongChang 2018 is in the middle of the wi nter sports season
The road from Finland to PyeongChang is over 7 000 kilometres long. In addition to the Finnish Olympic Team of over 200 people, a huge amount of the Team’s equipment, such as ski waxes and massage tables, is travelling to the Olympic city. This time the Olympic project is really demanding, for it is in the middle of the hectic winter sports season. For instance, the world cup in both cross-country and alpine skiing is under way, which means that the athletes will continue in the cup right after the Olympics. The equipment has to travel punctually again to the next competitive event.
The functioning and reliability of logistics play again key parts in the Winter Olympics in Korea next February. Special attention must be paid to organising all transportation. Thorough advance planning is crucial in its success.
“Our co-operation with the Finnish Olympic Committee has begun well in advance. Finnair has direct flights from Finland to Korea. CHS and Finnair have together made arrangements for air freight to Korea and back again to secure successful logistics. I am looking forward to the coming Winter Olympics as our work progresses”, Heikki concludes. t
“We are very pleased to announce that we have got ISO 20121 * accredited. We are always glad to be offering high quality services to our valued customers. This accreditation is now no more a matter of choice – it is a NECESSITY.”
*ISO 20121 is a volun
ern
L A R ouxn elle L ogist ics an d C onsult ing has officially opened an office on 1st August 2017 in Cape Town and Leon Roux will be running the office personally.
The company also shares a 5.000 sqm warehouse at Cape Town Airport with the customs broker. t
It is with great pleasure to inform all that the UFI Board has excepted LA Rouxnelle Logistic and Consulting application as a Service Provider Member (Associated Member). Being the only Service Provider UFI member on the Africa Continent and only now one of six Service Providers - Freight Forwarding, we are indeed honoured to have been elected as an UFI member. With all our International agents, members and clients support over the years and years to come, we shall let the "flag hang high" in the Exhibition Industry in South Africa. t
With over 18 years in the industry, Danny is well known and respected in both the Canadian and International markets. His knowledge and expertise will be a worthy contribution to our continued success as a world leader in tradeshow logistics. We are excited to have him on our team.
Danny states: “After
years
Service and delivery have always been my number one goal for
domestic and international tradeshow experience, I am pleased to join an
knew TWI would be the best fit for me.”
than any company
provide
our field.
show
event shipping
service" on which TWI was founded.
DH L Tr ade Fairs & Events has been official onsite logistics partner of Messe Frankfurt for decades. Regardless of the long and reliable relationship, logistical and technological processes are far from unchanging but based on cutting-edge technology and subject to continuous innovation. One of the newest innovative features has been introduced to the Cargo Center – the venue’s central logistics hub, where DHL dimensions and registers all incoming and outgoing shipments. The state-of-the-art volume measurement solution is based on 3D camera technology and an industry leading project. The solution has been specially adapted for the usage at the fair venue and is designed to benefit logistics provider, venue organiser and exhibitors mutually.
Choosing the right partner to support the logistics requirements for any event makes the difference when it comes to exceeding exhibitors expectations.
We are more than proud to help our partners at IELA differentiate themselves and to assure a smooth and timely delivery.
In this regard, we would like to apprise you of the fact we now count with our own 350.00 M2 warehouse located meters away from MEX airport.
Car goLive' s warehouse is equipped with 2 own forklifts, with 2.50 and 7.00 Tn lifting capacity.
These acquisitions will add value to all our operations in terms of safety, timing and cost.
We look forward to working together with you in your next logistics challenges. t
"Prior to the implementation of the new technology all shipments had to be measured manually. Our new digital dimensioning solution significantly improves precision and enables up to six times faster handling of all shipments," states Vincenzo Scrudato, Managing Director, DHL Trade Fairs & Events.
Thanks to the new digital solution this process now runs almost automatically. For instance, following the dismantling process at the end of a fair, all freight pieces are ready to ship within less than 24 hours - A tremendous improvement for an industry in which time is a crucial factor. Errors in volume dimensioning become almost impossible. Consequently, trade fair customers receive better quality as well as faster and more efficient services due to DHL Trade Fairs & Events.
"We as Messe Frankfurt are the very first fair venue in Germany having this innovative solution in place. DHL's innovative capacities, which we were able to experience firsthand during our workshops, are a perfect match to our digitization strategy. We are looking forward to continuing our good cooperation and innovative journey together with DHL Trade Fairs & Events," states O liver Schell, Division Manager Logistics, Messe Frankfurt GmbH. Messe Frankfurt surely walks the talk and has just recently rewarded DHL with an early contract extension. t
DHL Trade Fairs & Even ts GmbH is expanding its network and we are happy to introduce you to our new office in Berlin!
DHL is able to provide all logistics services for all shows and events taking place in and around Berlin – one of the German hot-spots for fairs, events, and congresses alike. This includes trade shows on all venues in Berlin as well as events and congresses in hotels or other off-site permises.
The new DHL branch also includes a designated warehouse and technical equipment. Therefore we can offer you our full service portfolio incl. storage, handling, transports, customs clearance, provision of equipment (forklifts, cranes, working platforms), and handling of empties.
branch manager Patrick Thierling and his team are long experienced in specialised logistics services and will be happy to support
with
As already told advised by my colleagues during the meeting in Prague Mr Roberto Pasini, is retired since 30th June 2017.
I have been appointed as the new General Fair Manager and I'm very proud of it.
My name is Va lerio De Toni and I've been working for Saima, now DSV, for about 25 years in executive career.
In the DSV Italy network I am the General Manager of Road Division since 10 years and now I will be the new General Fair Manager, too.
As above stated I am very proud to have obtained this new achievement. I believe in the product " fair logistics " that only few forwarding agents can offer to their customers.
I think that fair logistics is not a niche product but could be the stepping stone to gain new customers for our products and improve customer loyalty.
Thank
advance
your attention and future collaboration.
Masterpiece International’s expansion has brought new staff members in three key offices – Chicago, Los Angeles, and Houston. Between these locations, Masterpiece has the reach to cover Trade Show clients across the U.S., while continuing to support its international shipping partners. The Trade Show Division of Masterpiece will continue to grow parallel to the whole organisation, and will be seeking out trade show and exhibition logistics professionals for the remaining 13 offices throughout the country.
Two of the division’s team leaders, Car ley Jones and Cleopatr a Tomic, were in attendance at the recent IELA conference in Prague. These two women exude the experience and professionalism that the division was built upon, and will continue to fuel growth.
Ms. Jones has been with Masterpiece for 12 years, managing a number of specialty cargo accounts with great success. Carley’s clients utilize her vast knowledge of their transport needs and appreciate her stellar service. Carley Jones is located in Masterpiece Los Angeles.
Ms. Tomic has been with Masterpiece for 10 years. She worked in Masterpiece’s Fine Art Division, prior to joining the Trade Show Division. Cleopatra’s ability to manage all aspects of transporting highvalue and time-critical cargo for major Museums, has prepared her for the challenges of the Trade Show shipping. Cleopatra Tomic is located in Masterpiece’s Houston office.
Masterpiece staff manage all aspects of Trade Show logistics, and help create flexible new options to meet all shipping needs. The team takes pride in its expert team, and the level of service they provide each and every client. t
TW I Gr oup, Inc continues to Deliver First Class Service Every Time by adding more experience, expertise and new skill sets to its already professional line up of team members. The Company is proud to announce that after the addition of P eter Geor ge, Vice President of Operations, at the beginning of 2017, we are glad to welcome B enjamin Str elow, Executive Business Development Consultant and L ea Mangin, Import Sales and Logistics Representative.
As a Logistics professional with over 20 years of experience, Benjamin comes to TWI from Schenker with advanced experience in trade shows, exhibitions, events, and general cargo. Benjamin’s focus at TWI will undoubtedly transport TWI into uncharted territories. Throughout his career, he has developed relationships with businesses which may not have had a need for our services, or so they thought. Benjamin will open doors which were previously closed to TWI. His professionalism, knowledge, integrity and indispensable need to prevail are attributes any company would be delighted to have
Mangin
a representative.
joined
Sales team in Las Vegas and brings several years of experience
Her can-do attitude and drive to achieve excellence for her
team and TWI family. We are very excited to have Lea join us.
growing and we now have a team of over 10 sales and operations
Laura Ganon, FINK CEO, says: "The old notion of the brand Transportes FINK conveyed the idea of a transportation company, but FINK is much more than that. FINK M OBILITY brings a new concept to life, which combines almost a century of experience and heritage of excellence with entrepreneur spirit and modern technology. FINK Mobility stands for quality and professionalism, offering complete mobility services. We understand the real needs of our customers and we care about every detail in our relationships with our clients.”
From special handling & crating to all events logistics needs, FINK MOBILITY´s pillars are our passion to serve with full compliance and ethical values. Our Fine Art, Fairs and Events Division goes much further than just packing, clearing and transporting. FINK gets involved in all phases of the movement of artworks, trade shows and other events cargo, from the very first operation strategy planning.
Likewise, our Immigration and Relocation Division, including our special FINK Concierge solution, offers a special and unique service. We believe our new brand illustrates in a better way what we are.
Inam Rahmani
Imran Ahmed Qureshi
Syed Arif Hussain
Showfreight Pakistan (Pvt.) Ltd is a subsidiary company of Rahmani Group. Rahmani Group was founded in 1969 as Logistics Service Provider. The group travels through the corridors of experience par excellence at exhibitions like International Defence Exhibition and Seminar (IDEAS), IGATEX, 3P and many more. The Performance of Home & Away Shows brought Pakistan onto the Exhibition Map of the World.
established with the core wisdom and the service level being the forte of the Group. APT
the leading Exhibition Freight Forwarder and On-Site Handling Agents in Pakistan specializing
logistics
project transportation
the MICE (Meetings, Incentives, Conferences and Exhibitions) industry
forwarding services.
group of highly skilled and experienced professionals, having handled
events regionally and globally. Most of us have more than 10 - 20
we are looking forward to serving and meeting the
Mr. Albert Chang
Ms. Tricia Chiu
Ms. Jasmine Yang
Allison Yang
Managing Director
Deputy General Manager
Manager
& Events Dept.
Manager Int’l Fairs Dept.
Always c onsider more Founded in 1984, Eurotran is a specialist exhibition logistics company, with a service network around the world. For more than 30 years, we have adhered to the guiding philosophy of “Convenience, Safety, and Professionalism,” providing the most immediate, secure and superior service. Through first-rate technology and high-quality service, we succeed in helping our customers display their products successfully at every international exhibition they take attend.
Professi onal exhibi ti on logistic s team
Eurotran’s team, which feels more like a family, promises a dynamic and active service to provide streamlined professional logistics. For specialized exhibitions for machinery, automobiles, displays, works of art, hazardous materials and any other type of general goods exhibition, we provide a rigorous, swift and precise service in terms of declaration, packaging, display, transportation, etc., and will even control the exhibition stand to help our customers expand their marketing and realise their dreams.
Internati onal market van guard
In today’s ever-changing competitive market, Eurotran, with its strong base in Taiwan, counts on its global partners to swiftly control all international activities. Our service network covers the world's five continents, providing innovative and customized logistical solutions to bring our customers to the forefront of the world market.
Eurotran has been appointed as the Official Forwarder of Taipei Trade Shows since 1998.
Hiroaki Tanabe
Masao Sakurai
Toshiya Ohta
Ryoichi Hashimoto
Yuji Sakamaki
Team Leader
Manager
General Manager
Manager
sin Corporation
international
well as domestic services and all
founded in 1938 as an international logistics service provider, Japan’s main gateway
and
other countries.
1955, Nissin is the Japan’s first approved operator for the China Exhibition in Tokyo and Osaka. Since then we have been handling many exhibitions in the world with our own overseas network of 24 countries
many agents for exhibition cargo. We are strong in the field of world Expo. We
Osaka, Expo 2005 Aichi, Expo
Shanghai, China, Expo 2012 Yeosu, Korea, Expo
Milan
Expo
Astana, Kazakhstan. We provide our service under the motto “Speedy, Safely, more
and reasonably.
Brokerage
almost 40 years Rock It Cargo USA LLC has been providing time sensitive logistics for events around the world. Rock-It Cargo is an employee-owned company with offices throughout North America and around the world dedicated solely to providing cost effective, compliant, discrete, reliable and timely air, ground and ocean freight transportation for exhibitions, tradeshows, corporate/branded events, live entertainment, performing arts, museums/galleries/collectors/art shows, sports/competitions, auto shows and events, commercial shoots, TV/broadcast/video/film/theatrical productions, cultural events, government and diplomatic missions, industrial/energy/marine projects, scientific research operations and other situations that demand a careful attention to detail so that the show can go on. Rock-It Cargo and its brands are appointed as the sole official customs broker and freight forwarder for over 125 tradeshows in the United States alone. Leading organizers such as Reed Exhibitions, UBM, Penton Media and many others trust Rock-It to care for the logistics requirements of their exhibitors and associated suppliers.
Rock-It Cargo is a bonafide domestic and international freight forwarder and in-direct air carrier, customs broker, NVOCC/ocean consolidator, property/truck broker, air/ocean full and part charter operator/broker, small business jet charter operator/broker, ATA carnet issuing agent and warehouse operator. We are licensed, permitted and authorized to operate by the US Transportation Security Administration, US Customs & Border Protection, the US Federal Maritime Administration, the US Department of Transportation and over 25 other Federal agencies.
Rock-It Cargo is proud to be a member of IELA as well as the AirForwarders Association, the International Association Exhibitions & Events and the National Customs Brokers & Freight Forwarders of America and other organizations dedicated to advocacy, education and promotion of free and fair trade, peace and amity and networking with people and companies that share our vision and goals. We invite all IELA members to visit and communicate with us. How can we be of service?
Have you ever dr eamt of the golden book for exhibition logistics? A book which compiles all the knowledge that freight forwarders specialised in trade show logistics need to know to perform their jobs according to the best standards of performance!
IELA’s founding members had that dream and we are proud to have brought it to life this year. After many years of cooperative efforts of members of IELA and their experienced staff, all IELA members received a copy of the IE LA TRAINING MANUAL (ITM) during our past Congress in Prague.
IELA’s Training Manual is intended to be an extensive overview of the many operations activities within the int ern ation al for war ding ,
customs clearance and show sit e handling duties unique to the exhibition and event industr ies. The focus of the ITM is on the interests and needs of new-to-the-industry staff or those with up to three years experience in our business.
The ITM integrates the concepts and provisions of the I EL A St an dar ds of Perf orma nce into the respective sections of the manual. It addresses all operations from the viewpoint of b oth th e exp ort agen t a nd t he on s ite f reigh t han dling contract or. While both functions can be similar in their operating structure in many respects, there are also marked differences in the way each side completes their work. The manual should high ligh t how work ing coop era tively and kn owing eac h ot her ’s j obs will result in more efficient and cost-effective results.
The ITM covers the basic forwarding principles and inst r uct ions for t he intern ational exhibit ion ind ustr y that can be used in conjunction with local and/or corporate freight requirements.
This manual will be updated and amended periodically as shipping and handling procedures are constantly changing.
Concerning the most recent rules, regulations and procedures in our industry for specific geographic areas, we recommend that you contact an IELA member familiar with that region.
As part of their membership, every IELA member gets a copy of the ITM. Additional copies are available for a small amount and the IELA
website also offers a digital version of the manual, available in the memberzone only.
IELA sincerely wants to thank those members who contributed to the development of this initial Training Manual:
Brazil
Have you ever wished you could review a presentation from one of IELA’s past congresses?
Have you ever wished you could review an interesting webinar to share it with another colleague?
IELA wished to offer this service to all its members and voila! It is now possible with IELA
TV! A media database containing records of IELA Forums and Keynote Speeches of previous events, as well as webinar sessions.
Sharing knowledge between Members generates more value for the entire group.
Just log into your memberzone and access the IELA TV. t
As always the time is too short to be with friends that span more than four decades. Even though time has taken some of our beloved founding members we were very happy to have four of them together, Hans Brauchli, Jean-Paul Moser, Steve Barry and Waltraud Rauch (the wife of Klaus). We had a wonderful time together, some of us had not seen each other in years. We went on walking tours, toured wineries and had two fantastic dinners together.
Thierry Demeure put together a wonderful two and a half days for us. After all it's not what you do, it's just spending time amongst friends that mean so much.
One of the things we discussed was IELA and what a strong and amazing association it has become. When we look at the growth and success it has achieved it boggles the mind. It is hard to believe that a small group of men with an idea of making the international business environment better, could create a bond of friends that would last decades. After all doing business with a friend builds relationships.
We are very appreciative of the companies that fund our IELA Seniors. Without your generosity, it would not be possible. It is nice to know we are still part of the IELA family. t Cindy Barry, Wife of founding member Steve Barry
IELA looks after its family at every moment.
This gathering is possible thanks to the generous sponsoring of the IELA Bom and member companies:
BTG Messe-Spedition GmbH, Germany
Clamageran Foirexpo, France
EF-GSM Ltd, UK
GBH Exhibition Forwarding Ltd, UK
IELA BOM
IEL, Switzerland
Kuehne + Nagel (AG & Co.) KG, Germany
On-Site Exhibitions AB, Sweden
OTIM Spa, Italy
RE. Rogers, India
SEV, Switzerland
Transit Air Cargo, Singapore
TWI Group, Inc., USA
Waiver Expo, Brazil
Ziegler Expo Logistics, Belgium
The Seniors Club is very thankful to the Sponsors.
Yes, Service is key! That`s what we have learnt during our 32nd IELA Congress
year
Prague.
70% of total customer satisfaction is based on the service process.
The new customer generation is looking for authent ici ty, gen uine passion
en ergy “Tell me the truth or you will lose me” is the message.
Indeed we moved to a new age and are not on the threshold anymore. A new way of thinking and action is required.
We have to prepare ourselves for the tsunami of change, to avoid becoming irrelevant in the future. The killer lingering around us: Routine.
Indeed, at present we are smart, agile, digital and totally networked. But our brain does not always deal with the future due to thinking linearly and not exponentially as developments of change require.
So how should we cope with the new world, with the new customers, with the new us? The smart way? By creating value, moving forward!
the routine. Think like a start-up, act as a leader and communicate to succeed. Boost your performance building bridges to new clients.
The path from GOOD to GREAT to COOL Our lesson learned 2017
next? Bridging the World - Driving Growth – Boosting Action.
us
Francisco!
During the voting section of 32nd General Assembly, we voted for the Board of Management (new members, re-elections and the Chair), for the Committee and for the External Auditor.
Mariane Ewbank (Fulstandig Shows E Eventos MC Ltda, Brazil) has been re-elected as Board Member and Chairwoman of IELA.
Jim Kelty (Airways Freight Corporation, USA) and Ravinder Sethi (R.E. Rogers India Pvt. Ltd., India) have been re-elected as Members of the Board of Management.
Emmanuel Pitchelu (E.S.I. Expo Service International, France) has been elected as a new Member of the Board of Management.
Vicki Bedi (PSBedi Group, India), Feyzan Erel (Gruptrans International Co. Inc., Turkey), Guido Fornelli (Expotrans SpA, Italy), Achim Lotzwick (Cretschmar MesseCargo GmbH, Germany) and James Ng (Transit Air Cargo Singapore Pte Ltd, Singapore) maintain their position as Member of the Board of Management for one more year.
Bas Oversier (Hudig & Veder B.V., The Netherlands) has been re-elected as Member of the Committee for a two years period and remains as Chairman of the Committee.
Markus Eichenberger (BTG Suisse Ltd, Switzerland) maintains his position as Member of Committee for one more year.
Vincenzo Scrudato (DHL Trade Fairs & Events GmbH, Germany) has been elected as a new Member of the Committee.
Audiconsults SA, Switzerland has been reelected as external auditor.
the post-election
Chairman
Meeting,
Kelty
been
“I have been in the industry for 32 years, I have only been an IELA member for the last 7 or 8 years. Benefits we get from IELA are basically the Networking and it is the platform that we use to address the industry, because there are lots of issues within the industry and IELA is the perfect platform for that. We are recognised worldwide by all the other associations that are related to our business and because of that IELA has achieved so much in getting a lot of things done for the industry.‘‘ t
Int er Ex poLog istic s L td , S witz er land
“I like to be an IELA member, because it is a family for me. I grew up with IELA since the beginning in 1985 and I have spent already a lot of time with the association. The main reason, why I am still active after over 30 years is that IELA and its people really became a family for me.” t
L iaonin g Air Sea Wor ldwide L ogist ics Lt d , P R Ch ina
“Before we joined IELA our customers were mostly from the local market, with the membership and mainly the Networking we learned a lot and built new relationships all over the world.” t
F elix Sad en was s er
Swis s E xpo L ogist ics AG, Swit zer lan d
"For us it is important to be a IELA member, because we get promoted a lot. Furthermore the different Events (Operations Summit, Congress, Winter Seminar) are adapting perfectly to the diversity of qualification in our team. There is something for everybody. And last but not least: it makes me happy to meet old friends and new partners every year." t
Agilit y Log istic s S pain SA, Spain - NEW MEMBER OF IELA
NM
“As an IELA member for the first time , we had a really great experience. It was an intensive week, meeting old friends and starting new business relations. We look forward for the next congress in San Francisco! “ t
Ma rzen a Z awa dzk a Szul c
Univer sal E xpr ess Sp z o o , P ol and
"I'm attending the IELA Congress and PE because I know here are the professionals; people that understand our business and that I trust.
I know when I am going to work with IELA members, they will work seriously and will fully inform me. They understand the business and they know my clients are also waiting for answers.
When I joined my company it was handling general freight and exhibits forwarding was just a small business. Now we completely convert it into the exhibition and event shipment handling and moreover, we opened a company in Serbia. So thank you IELA." t
"I enjoy being an IELA member because it is a community, a family. The organization brings together a lot of professionals that have many ideas and years of knowledge and experience that they could share and benefit, what we do! IELA is a great group of people to be associated with and I love what it stands for!
I feel the changes that IELA is striving to make for the industry, will portray their members and the organization as pioneers of new innovations for the Events/Exhibition World. IELA can be a big influence in the logistic-events-industry and become a brand." t Kamran Emrani TRCL Tehran Raksh Co. Ltd., Iran
"Firstly we would like to thank everyone involved for arranging such a fantastic and professional event in Prague! The enthusiastic presence of the IELA membership was impressive at this marvellous event.
It was a great pleasure to take part and we will surely participate in the next events." t EVE Novikova Caspian Freight Services LLC, Azerbaijan
“I believe with the meetings such as IELA Congress you get out as much as you put in. It works for me very well, it is a great place to meet all the agents we work together and go through any issues and any future business. It is always interesting to listen to the speakers and find out more about the latest industry news from our client's perspective. Also nice to spend few days in the host city, you really get to know it by the end of the week.” t
Sandi TrotterTWI Group Inc. (Canada), Canada
“Thank you to Elizabeth and her staff for a wonderful job in Prague – AGAIN! It all went off without a hitch as always. Fabulous city, great venue, wonderful outings and of course, great business and networking. Thank you for all you do.” t Michael Keckeisen
BTG Events Europe, Switzerland
“For me it was a perfect congress with a lot of good outcomes for our Company. Respect and congratulations to the IELA Secreteriat with the whole Staff.” t
“It was very refreshing to see how well the event was organised, from the hotel, to the conference rooms, to the day / evening functions. Well done to the friendly IELA team for their great efforts. Becoming an IELA member has allowed us valuable time to network with fellow friends, & make new friends within our industry. It really took the stress out of trying meet with our ever growing industry in one day. Looking forward to IELA SFO.” t
“Safety and security continues to be a top priority for the global exhibitions and events industry. Everyone should continuously review your protocols and practices in order to ensure that you have the best and most up to date enhancements in order to ensure mitigation against crimes and terrorism. Credentialing and material handling safety and security systems and protocols must be the emphasis of your efforts to keep employees, exhibitors, attendees and all participants safe.” t
IELA’s 4t h For um focus ed on CU ST OMER SERV ICE invited key industry players to our Congress in Prague.
It is a commitment to bring new approaches to brainstorm together about relevant questions for our industry.
And we hope you all found answers and guidelines to power your business! t
“The importance of service in the exhibitions and events industry is paramount. Through all our business activities, we are providing services to businesses who exhibit, to buyers and visitors who attend the show, andlast not least - to local and regional communities and society as a whole by fostering trade, exchange of knowledge, and many other things.
Today, five megatrends are influencing the service industries:
1) Increasing speed and power shift towards the customers
Kai Hattendorf
So service thinking should be a core element of corporate cultures and all business activities. At UFI, for instance, we understand ourselves as ’the service providers to our global service industry’.
Recent UFI data shows, for example, that organisers are adapting their corporate cultures to act more customer centric. And many of the drivers for venues investing into their infrastructure are designed to accommodate changing customer needs, most notably towards the use of digital technology.
Ultimately, the exhibitions and events industry is about face to face - so the quality and delivery of services will be a decisive factor for success. It has been so in the past and might be even more so in a more digital future.” t
Dr. Rowena Arzt WZF GmbH Director of Exhibitions
2) Individualisation and customisation
3) Sustainability
4) Security and safety
5) Digitalisation and networks
Exhibitions logistics has to find its place in this field of forces by combining and using them in the best possible way. These 5 trends will open up new opportunities. However, it will be important for companies to understand the ongoing changes and to adapt to this new business environment. We are on the threshold to a new age. For a prosperous future it will be important to take the next step. Companies need to become faster, more flexible, more responsible, more vigilant and more connected to have their place in the future business setting.
IELA’s annual Standards of Performance Survey is the benchmarking tool for all IELA members to evaluate their peers’ performance. It provides valuable crossed information about Domestic and Export agents within our worldwide network.
IELA members exceed in delivering the best services to the exhibition industry and our survey outlines the Top 3 performers of both categories: Best Domestic Agent and Best Export Agent.
“Our congratulations to all 2016 BEST AGENT Winners! The IELA Awards truly showcase those companies and individuals that are driving excellence, improving standards within the Industry", said Mariane Ewbank, IELA's Chairwoman
} How did you get involved with the industry?
I was managing a courier company in Killarney. One day a local PCO friend of mine asked if I knew anything about freight. She needed assistance with some shipments for a medical show. Not really thinking about it, I equipped myself with a sack truck ready for action until a 40' trailer of stand fittings turned the corner. The rest is history. A couple of years later I met the experts Achim Lotzwick, Cretschmar and Jim Kelty of Airways Freight and they introduced me to IELA.
} Why do you think your company has been elected by your counterparts as the Best Export Agent? Hopefully because we provide a great service. It was nice for the company to get the recognition. It can be hard to stand out in this business, there are many other good agents in IELA.
} What do you think IELA has done for you?
IELA has certainly put Interflow on the map within the global events industry. We have met some incredibly hard working agents and developed great friendships. Thanks to the continued support of IELA, we have been able to take advantage of educational programmes on offer. The winter seminar and operations summit have been a good resource for the Interflow team. I also see a lot of good work being done by the working groups.
2nd Place of the 2016 Best Export Agent: WEL World Exhibition Logistics, France
“Receiving such an award comes with great pride, but it more than anything is the result of great teamwork. Since its creation, WEL has always strived to provide the highest possible customer service and weareveryhappytoseethatoureffortshavecreated realvaluetoournetworkofagentsworldwide.
Congratulationstothewinners,Interflow,whichwill give us further inspiration on how to keep improving our services. ” t
3rd Place of the 2016 Best Export Agent: BTG Suisse AG, Switzerland
“We would like to sincerely thank all our partners, who have rated our services positively. This award shows that our efforts to always be fair and transparent, as well as to face challenges in a cooperativemanner,areprovingsuccessful.
We will continue to work hard to achieve our goals and to be the first choice for our customers and our partners for their exhibition transports from Switzerland.” t
} How did you get involved with the industry?
We have been in the industry for over two decades though not employed with the current company but actively involved in the day to day handling of exhibitions mostly as Domestic agents. The question is how did we get involved with this industry? Well the reasons have been different depending on the people within the existing team. Some got involved by accident since they started their job in an exclusive exhibitions handling company whereas some started their careers in a general freight forwarding company and over a period of time increased the diversity-to-exhibitions.
} Why do you think your company has been elected by your counterparts as the Best Domestic Agent?
We have been elected by our peers in this industry as the Best Domestic Agent for the simple fact that they got value for their money. They also received satisfactory reports from their customers who entrusted the jobs to our partners and us from origin up to the exhibition booth and vice versa. The service levels were maintained and this includes from the day the enquiry comes in, to the pre-alert we receive for the shipment, to customs clearance and delivery to the booth and then re-export of the shipments back to the origin. It does not end here. The most important part is the billing of the charges and you have to ensure that you are billing what you have stated with no discrepancy or hidden charges, without disputes.
} What do you think IELA has done for you?
IELA has broadened our horizons. We get to meet people from the same industry under one roof. This gives us an opportunity to network and have fun with our partners and competitors alike. Over the years it has helped us to develop the relationships that we have had with our partners and meet new people
giving
opportunity of finding new partners for the future. IELA has given us
have been easy to get if we had promoted ourselves on our own. People around the
would
respect this organization and automatically we as members get respect. People are confident that they are talking to the right people who have the expertise and know a lot about this industry.
Making our award “Domestic Agent 2 nd Place2016” more remarkable and appreciative, is the fact that LA Rouxnelle Logistics and Consulting is for the second year under the top three companies after our 3rd place in the same category in 2015. We can only thank all members who have supported us during the year to make this possible.
We are all in the same industry and strive to deliver excellence to our clients, exhibitors, organisers and venue owners. Again, a very “BIG” thank you to all the members who believe in our capabilities and support us throughout the year and for years to come. We really appreciate your continued support. t
It is our great honor to be granted the 2016 Best Domestic Agent (3rd place). Once again, JES would like to thank all IELA members for their support. We will continue to do our best to handle your shipments / events and to offer all of our feasible logistics solution to you. t
This year IELA crossed the threshold to a new age in Prague!
R.E. ROGERS INDIA CREATES HISTORY AGAIN !!
Maximum attendance, It is now the sixth year running that R.E. Rogers India have sent a record number of delegates to our Congress.
done and we are looking forward to the same strength during the upcoming Congress in San Francisco 2018!
The IELA Partnering Event is a business meeting platform we created seven years ago to be added as a complement element to our annual congress. Enlarging IELA’s network by opening our doors to non-members has given us the great opportunity to host the largest event worldwide of the Exhibition Logistics Industry.
For this 6 th edition, we were glad to welcome 400 delegates, 110 of which were not IELA members.
10 national representations came from countries that are still White Spot Countries* for IELA, and we took the opportunity to ask them a couple of questions to learn about the Exhibition Industry in their countries and their experience participating in our event.
Following are the answers we received and we would like to thank them for sharing their knowledge with us.
Dear White Spots: We hope to see you again next year in San Francisco, and maybe welcoming you as New Members!
tuned and see you all in 2018,
Mrs. Olga Askolkina – Cargo Partner (BY) LTD, Belarus
How is the Belarussian Exhibition Industry developing?
Belarus sees the growth of an exhibition industry as an important indicator of the economic development in general. Located in the center of Europe, Belarus makes use of a strategic position between Europe and Asia. Right between the EU and the Eurasian Economic Union. During the last two years Belarus became more open in many aspects that positively influence the growth of the exhibition industry. Therefore, from year to year Belarus organizes more and more trade exhibitions and fairs, as well as international congresses and conferences.
How was your experience during our 2017 Partnering Event?
As this was our first time of participating in any of IELA’s Partnering Events, we found it very interesting and helpful. It gave us the opportunity to listen to the experience and ideas of highly qualified specialists and other key figures working in the sphere of the exhibition industry. It also gave us the opportunity to meet new people and to spend a very good time with them. Thank you very much for such an experience! t
How was your experience during our 2017 Partnering Event?
For me, the IELA Prague Partnering Event was a fantastic event. Meeting all my friends from the same industry at the same time created a new energy and inspired us to strengthen our networking and our relationships. We were so happy to meet most of the IELA members who are very interested in becoming our logistics partner in Indonesia. There are many freight forwarders in Indonesia but we are one of the few specialists in exhibition and events.
How is the Indonesian Exhibition Industry developing?
Currently Indonesia has become one of the main destinations of MICE.
You may only know Jakarta and Bali as MICE destinations. In the near future, you will also hear a lot more about events on Bintan Island, Makasar, Balikpapan, Jogyakarta, Palembang and others. This trend also contributes to the growth of the exhibition logistics industry in Indonesia. Finally, more and more overseas organisers have setup their own offices or merged with Indonesian organisers. Times without exhibitions are unthinkable for all major venues in Jakarta and Bali. Since the mid of 2015, Indonesia accepted ATAcarnet shipment already. Therefore, no one needs to worry about customs clearance for exhibition goods, event, concert and sport equipment. But for regular permanent import shipment, our government still needs time to improve the system. Next year, we have the Asian Games 2018 which will be held in Jakarta and Palembang. Another big event is the Annual Meeting of IMF & World Bank in Bali in October 2018. Let us support each other and collaborate. t
How is the Latvian Exhibition Industry developing?
Will speak from what we feel, not from any official source.
Latvia is a small but enthusiastic country in the middle of the so called Baltic states. Our companies, being EU-member countries, are using the full set of benefits available. Whether it is the united European market, or global trade around the world. These benefits along with the EU financial support are good reasons why the number of Latvian producers participating at international exhibitions is considerably growing each year.
Another interesting fact is that some of these companies, that have been participating for years at 'must be' events, are already looking for new and so far undiscovered opportunities. They are looking forward to new countries, new challenges. The local market itself compared to larger countries is small, but stable and developing. Latvia has a full and rich local exhibition season within the country as well. During the season, a wide range of industries are represented, starting with toys and ending with engineering, energy, and medicine.
How was your experience during our 2017 Partnering Event?
It was our second participation at IELA's Partnering Events. After the first participation, we understood that an event like this is absolutely interesting and very useful for our company. It was a fantastic base to meet the industry professionals face-to-face, as well as to introduce our organisation directly to many of them.
This year's meeting in Prague proved to us that we are on the right track. The results from the PE is very much depending on the person participating. As the organisers have done a fantastic job to get the Prague's event rolling smoothly, we only had to do our jobjoin, meet and enjoy. We enjoyed fully. Thank you IELA & thank you Colleagues! t
Mrs. Deedee Ledonio – President of COLTRANS CARGO PHILIPPINES, Philippines
How was your experience during our 2017 Partnering Event?
It was my first time to attend the IELA Partnering Event and I had a great experience interacting and networking with IELA members and non-members. As we have been doing exhibition cargo in the last 23 years and have worked with the Rogers group and some other exhibition agents, I am very happy to see old faces as well.
The partnering event was really fun and a great way to meet new agents and introduce our services. Our company Coltrans Cargo handles most of the trade exhibitions in the Philippines since 1993. After attending the Prague event, I got really energized and I cannot wait to meet more exhibition agents at the next IELA partnering event in San Francisco.
How is the Philippine Exhibition Industry developing?
Although the Philippine Exhibition industry is not yet in its matured stage, the industry is slowly growing. With a new government in place, we are seeing some international organisers bringing in their trade shows or exhibition brands to Manila. We are very excited for 2018.
We are a population of 100+ million people, the middle class is growing and we have a robust economy. I believe the Philippines can be a major player for trade exhibitions in the region.
Although, the Philippines is not yet a member of Carnet ATA and exhibition customs clearance in our country is still not a walk in the park, I am optimistic that as an officer of the Philippine Association for Conventions Exhibitions Organisers and Suppliers (PACEOS), we can address and lobby for issues like this to make the participation of the exhibitors worthwhile especially for those who are bringing temporary cargos to the country t
Mrs. Sonia Sayaman – All Transport Network Inc. (Alta Fairs & Exhibits), Philippines
How is the Philippine Exhibition Industry developing?
I am part of the Board of Trustees of PACEOS, the Philippine Association of Convention, Exhibition Organisers and Suppliers, Inc. and we are working together to make sure that our exhibition industry is being competitive with our neighbouring countries.
I am glad to introduce Ms. Lourdes "Jing" Lagandaon, President of PACEOS to give her views on this regard. “The Philippine exhibition industry is at its best compared to the last 10 years with a number of foreign organisers partnering with local organisers and more exhibitions being organized and conceptualised. The only set back of the industry is the lack of exhibition venues as the major exhibition venues are booked close to 70% of its yearly capacity. A number of international events are turned away just because of the lack of space. The Philippine government, through the Board of Investments/Department of Trade and Industry and the Department of Tourism/Tourism Promotions Board, is now closely working with the private sector to slowly address these concerns. It is expected that due to a closer collaboration, the Philippine exhibition industry will grow exponentially in the next 5 years.”
How was your experience during the 2017 Partnering Event?
Being in the exhibition logistics business for the longest time, I felt so excited participating in IELA's Partnering Event for the very first time. Several reasons made me so enthusiastic to attend this prestigious event:
1.Meeting agents that I have been cooperating, corresponding, talking overseas without seeing their faces will finally be over.
2. Discussions were fruitful, informative, productive and fun, of course.
3. I had a blessed visit of different churches in Praha and a great time visiting the city!
Our company is now considering to become a member of IELA in the near future. t
How is the Serbian exhibition industry developing?
In the last few decades, it has developed very rapidly. Serbia hosted a large number of exhibitions and business events. As a suitable tourist destination, a large number of tourists are attracted to these events.
The main organisations which organise exhibition in Belgrade, the capital of Serbia, is Belgrade Fair. During the year in their fairground more than 20 fairs take place. Universal Express Fairs&Events d.o.o. was nominated as Licensed Forwarding Agent of all trade fairs organized within the premises of Exhibition Center and on site worker.
Also we need to mention Novi Sad fair and their famous Agricultural fair where we also assist.
Not only in these two cities is the exhibition industry widely distributed, but all over the country.
How was your experience during our 2017 Partnering Event?
It was my first time to participate in an IELA Partnering Event and I need admit that it was a great experience. As an event manager working in the logistic sector it was a pleasure to meet colleagues with whom I am working. Also I need to mention that during the event I met a lot of new partners and we started good business cooperations and friendship as well.
This IELA event is an opportunity for individuals to increase their professional interests and to improve their careers.I hope I will see you all in San Francisco. Till than feel free to visit me in Serbia. t
How was your experience during our 2017 Partnering Event?
First of all, I would like to say that we found it so useful to join the IELA events. We have joined IELA for three years now and we have seen the development year by year in terms of shipment volume and reliable partners in this industry.
Moreover, I also found many good friends who I can trust and we motivate each other not only in business terms but also in life generally. I have got a very good feeling with IELA.
My experience of IELA 2017 Partnering Event was wonderful because now I have become more familiar to other members and vice versa, people know each other more closely and are trustworthy. That’s so great.
How is the Vietnamese Exhibition Industry developing?
We are also very optimistic about the Vietnamese market: the number of shows/events per year have increased a lot during the last two years and the size of each show/event also expands. There are also many new organisers with new subjects to be held. Because there are many enterprises are moving their business to Vietnam.
For reference here are the numbers of shows taking place at SECC (Saigon Exhibition and Convention Center, the only exhibition center of Ho Chi Minh City): 2015: 32 shows, 2016: 38 shows, 2017: 58 shows
Our export has also increased, so the away games also develop. t
For the first delegate the event participation is funded by IELA (excluding travel and accommodation)
The 2n d IE LA Oper at ion s Summit will take place in Hong Kong from Februar y 1st until 3r d 2018. The Summit will once again provide a platform for all oper ations staf f of the IEL A Members hip to lear n, showcase and net work during a period of three days. The programme will include an exciting conference programme with IELA and guest speakers specially tailored to the needs of operational staff.
Ian Hume, Director Department Event Technology and Logistics at Messe Düsseldorf and Konst antin St athopoulos, Head of Sales & Handling South China, Hong Kong & Taiwan at Lufthansa Cargo AG will be two of our speakers delivering knowledge and insight.
As a funded event, the Operations Summit is one of the IELA tools returning benefits to members. 100 places are available, with the participation fee for the first delegate from each member party being covered by the association (excluding travel & hotel).
The 1 2 1 meet ings will also allow delegates to get to know t heir peers, develop business and lear n from each ot her
After the conferences and the networking, the delegates are invited to enjoy IELA's social functions and experience Hong Kong 's most beautiful sites.
Don't miss this great opportunity and visit us on www.IELA.org to register your delegate.
> Join us in Hong Kong!
IELA would like to t hank all sponsor s for supporting this IELA Event:
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Enjoy a Dinner Cruise from Hong Kong Victoria Harbour leading you to all the famous architectures in Hong Kong. You will interact with the inspiring and energetic city of Hong Kong in a 360 degree view. The whole journey takes approximately two hours to complete.
Lú Fēng , The Most Authentic Dining Spot at The Peak Tower. It offers an authentic Hong Kong style dining experience featuring all-day dim sum and signature wok-fried dishes in a nostalgic 60s & 70s setting.
From traditional Chinese dim sum and barbeque meat to premium seafood and bird’s nest, Lú Fēng’s culinary team prepares every single item on the menu with his sophisticated skill, making the dishes an impeccable presentation of old Hong Kong cuisine.
Location of the event: Hong Kong Convention and Exhibition Centre
Thursday, February 1 st 2018
18:30-20:30
Friday, February 2nd 2018
Welcome Cocktail
Some numbers about HONG KONG CONVENTION AND EXHIBITION CENTRE (HKCEC):
• Opened in 1988.
• A strong staff team of 950 people.
• 306,000 sqm of meeting and exhibition venue in total 91,500 sqm of rentable space
• 1,149 events in fiscal year 2015-16
• 45 of them have been international trade fairs for buyers from more than 100countries each year.
• Over 46,460 events hosted since its first opening
• Welcomed over 103 millions visitors
07:00-08:15
Breakfast for Delegates staying at the Hotel 08:30 Welcome by Achim Lotzwick 08:35-09:20
Introduction to IELA by Emmanuel Pitchelu 09:20-10:30
IELA Standards by Mariane Ewbank 10:30-10:50
Morning Coffee Break >powered by JES Logistics Ltd, Hong Kong 10:50-12:00
OH&S by Daniel Mithran 12:00-13:00
Lunch Break 13:00-14:15
Leadership/Social Skills by Vicki Bedi 14:15-15:15
Country file: Russia by Philipp Woll 15:15-15:35
Afternoon Coffee Break 15:35-16:35
Airline Operation by Konstantin Stathopoulos , Head of Sales & Handling South China, Hong Kong & Taiwan of Lufthansa Cargo AG 16:35-16:50
Set-up Break 16:50-18:05
1-2-1 Meeting Session: 6 Slots of 15 minutes each 19:00
Departure from Renaissance Harbour View Hotel to the Harbour Cruise 19:20-22:20 Harbour Cruise with Dinner 23:00 Arrival at the hotel
Saturday, February 3rd 2018
07:00-08:45
Breakfast for Delegates staying at the Hotel 09:00-10:30
Visit to HKCEC 10:30-11:00
Presentation on Logistics by Ian Hume , Director Department Event Technology and Logistics of Messe Düsseldorf 11:00-11:30
Morning Coffee Break 11:30-12:30
Podiums Discussion by Achim Lotzwick 12:30-13:30
Lunch Break 13:30-14:45
Site Operations by Erkki Koski 14:45-16:00
The future of our industry by Tania Khodayar 16:00-16:30
Stump the experts by Jim Kelty 16:30-16:50
Afternoon Coffee Break 16:50-18:05
1-2-1 Meeting Session: Slots of 15 minutes each 19:00 Departure from Renaissance Harbour View Hotel 19:30-23:00 Dinner at The Peak - Lu Feng
IELA is a proud supporter of t he Global Exhibition Day, an UFI and IAEE initiative, created in 2016 to celebrate the ex hibition industry and t he people who work in it!
We did celebrate GED17 last June 7th with great team pictures and a nice visual of the logos we received.
Our expanded network contributed to GED17 countries countdown , filling the positions 53 to 60 and also the number 70! Great achievement!
Altogether, UFI has registered the participation of 77 countries and regions (+21% compared to GED16!) and hundreds of direct actions. 2,200 pictures promoting GED17 were shared online and the hashtag #GED17 reached more than 3 1 million people on Twitter!
IELA will soon start to celebrate GED18. Are you ready?
The kick-off will be held at IELA’s 2nd Operations Summit in Hong-Kong in February 2018, where we will carry out our first event showing IELA’s support. In the near future, we will let you know how all IELA members can get involved. Stay tuned! t
In August 2017, the Assoc iati on of t he Germ an Tr ade Fa ir I ndus tr y (AUMA) has carried out its annual study on exhibition revenues. It is based on 2016 revenues and includes exhibition organisers, exhibition hall operators, and companies that work in both sectors.
Messe Frankfurt ranks third with sales of 647 million euros, after the British organisers Reed Exhibitions (1,277.4 million euros) and UBM (830.6 million euros. In fourth place, the French company GL Events follows with sales of 452.6 million euros.
Three German businesses take the 5th, 6th and 10th rank: Messe Düsseldorf with 442.8 million euros, Messe München with 428.1 million euros and Messe Berlin with 309.4 million euros in its
exhibition business areas. Of the 33 exhibition companies with revenues of more than 100 million euros, nine are located in Germany and six in the United Kingdom.
general, European companies dominate this ranking: Only five of these 33 companies
based outside Europe: Emerald Expositions (USA), Hong Kong Trade Development Council, Coex (Korea), Tokyo Big Sight and SNIEC
The Center for Exhibition Industry Research (CEIR) reports that the growth of the exhibition industry accelerated during the second quarter of 2017 after a temporary setback in the fourth quarter of 2016. The performance of the industry, as measured by the CEIR Total Index, posted a robust year-over-year gain of 2.9% (see Figure 1), compared to a year-over-year increase of 2.2% for real GDP. The industry has finally outperformed the macroeconomy for the first time since the third quarter of 2016 (see Figure 2)
Communications and Information Technology, and Discretionary Consumer Goods and Services all registered robust year-over-year gains. In contrast, Business Services as well as Raw Materials and Science posted year-over-year declines. Especially the latter failed to build on the modest gain as oil prices faltered during the first quarter.
In the second quarter all exhibition metrics recorded positive year-overyear gains (Figures 3 and 4). Real revenues (nominal revenues adjusted for inflation) posted the largest increase of 4.0% followed by attendees which rose 3.8%, whereas net square feet and exhibitors gained 2.1% and 1.8%, respectively. t
"The increase in the second quarter validates our prediction that economic fundamentals continue pointing to moderate growth for the exhibition industry," said CEIR Economist Allen Shaw, Ph.D., Chief Economist for Global Economic Consulting Associates, Inc.
Sectors like Building, Construction, Home and Repair, Government,
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This latest edition of UFI’s semi-annual industry survey, concluded in July 2017, shows a growing industry, currently refocussing on and advancing in digital transformation.
}Globally, the majority of exhibition companies report increases in turnover and rising profits for 2017 – but regional differences remain
}Companies focussing on the economies in their respective home markets and on increasing competition within the industry
}2/3 of survey participants have implemented at least one digitisation initiative
While the vast majority of survey participants reported increases in turnover and rising profits in 2017, top management is more focused on the economic development of home and core markets rather than on global economic growth. In addition, “competition within the industry” has become the second most important business issue. Globally, digital products and services are increasingly implemented in the industry.
Regarding turnover for 2017 and the first half of 2018, at least 74% of respondents in Asia/Pacific and Europe declared an increase.
In the Americas and the Middle East/Africa, the results were slightly lower: 66% of respondents in the Americas and 58% of respondents in Middle East/Africa reported increases in turnover.
“The optimism already outlined in the survey conducted six months ago remains valid, with a series of positive signs in most markets”, comments Kai Hattendorf, UFI Managing Director/CEO.
When asked about their top business issues, the “state of the national/regional economy” was considered most important, with 25% of all respondents naming this as a top business issue.
“Competition from within the industry” was considered a top business issue by 21% of the survey respondents.
Companies indicated that “global economic development” was less important than it had been in previous surveys, with only 20% of respondents naming this as a top issue.
Regarding additional top issues, “internal challenges” and “impact of digitisation” take the next two places. Within digitisation, is it noteworthy that – compared to the results from summer 2016 – the share of companies citing “new digital products” as a major topic has grown from 36% to 61%.
Digitisation - first time ever overview of activities in this field
Results show that the majority of companies have responded to the accelerating process of digitisation in the exhibition industry. The U.K., Germany, China, and the U.S. are identified as the exhibition markets who are currently most active in the digital transformation process.
Two out of three survey participants reported that they have added digital services/products (like apps, digital advertising, digital signage). This is the norm already in Germany (100% of respondents), and is also widely established in Brazil (82%) as well as in the U.S., Russia, and Thailand (73% each).
Concerning internal digitising 55% of the global respondents stated that they have changed internal processes and workflows to be more digital. The most advanced exhibition markets here are Thailand (73%), China (71%) and Germany (69%).
One in four companies participating in the survey reported that they have developed a digital transformation strategy for the whole company, with Mexico (58%) and the U.S. (45%) leading.
One in five companies created a designated function (like a Chief Digital Officer) in the upper/top management – led here by China (33%) and Germany (31%).
Finally, also one in five survey participants stated that they have launched digital products not directly related to existing exhibitions – a development especially visible in the U.K. (50%) and the U.S. (36%). t
This latest edition of UFI’s semi-annual industry survey was concluded in July 2017 and includes data from 257 companies in 56 countries.
The study delivers outlooks and analysis for ten major markets: Brazil, China, Germany, India, Mexico, Russia, South Africa, Thailand, the UK and the US. In addition, four aggregated regional zones have been analysed.
UFI is the leading global association of the world’s tradeshow organisers and exhibition centre operators, as well as the major national and international exhibition associations, and selected partners of the exhibition industry. UFI’s main goal is to represent, promote and support the business interests of its members and the exhibition industry. UFI directly represents around 50,000 exhibition industry employees globally, and also works closely with its 58 national and regional association members. More than 700 member organisations in 85 countries around the world are presently signed up as members. Over 900 international trade fairs proudly bear the UFI approved label, a quality guarantee for visitors and exhibitors alike. UFI members continue to provide the international business community with a unique marketing media aimed at developing outstanding face-to-face business opportunities.
The elected members
If I were
If
were
If I were a town
If I were
Blue Tiger Ljubljana
Riders on the Storm
M F Hussain Godfather Singapore Chilly Crab Shinkansen of Japan
Blue Bird Flagstaf My Way Myself Apocalypse Fries Zeppelin
If I were
If I were a movie
If I were my favourite
If I were
transport
Orange Dog Rio de Janeiro
All songs from Queen Tarsila do Amaral, female modernist Brazilian painter Exotic Hotel Marigot Pão de queijo/
Teletransport
After a few years of reflection, I decided to throw myself into the fire and to be up for BOM election. I received kind support from several board members that thought I would fit the position.
It is indeed the right moment. My department is now powerful enough to allow me to spend more time and put more work and energy into IELA.
I had three minutes to introduce myself and convince you to vote for me as a new board member. As I said it was just the average duration of a song but I did not sing, I did not beat the drum but I tried to deliver a strong and genuine message to tell you how much IELA changed my professional life in giving me the idea to teach and the will to put my passion into a job I now do for 26 years.
Green–like the German Forest and a symbol for the commitment to the protection of our environment Eagle – with a sharp eye for the tiniest detail, while maintaining an overlook from a large altitude Bremen – I’m deeply embedded in the hanseatic business culture of my hometown
“Light my Fire”, The Doors: throw me an idea and I love running with it Painter – I would love to bring my ideas for prosperity to canvas and paint a bright future for our industry “Star Wars” – and I want to be a Jedi!
Chinese Fortune Cookie – go for the surprise inside A mule – I’ll be happy to carry a load all the way, but not being treated with respect, I’ll get stubborn and won’t make a move
Jim Kelty’s dog
Hanalei, Kauai
Only the good die young Andrew Wyeth
Hoosiers
Shepherds Pie and a pint
A Tesla Black
A leopard Paris, where I live
So many ! let’s pick a Temptations’ song: Mother nature
So many ! let’s pick: Al green
So many ! let’s pick: CASINO by Martin Scorcese
So many !!! let’s pick : Blanquette de veau (french veal stew)
The TGV (French speed train)
Fox Terrier Venice
The Imitation Game
Pasta Amatriciana
The impossible shipment that “make it happen”
Blue = the colour of peace and calm Elephant = Big, strong and friendly Singapore = Vibrant, peaceful and definitely expensive
“I did it my way” guess the original singer?
Picasso = Living a wanderlust and carefree life Instead of a movie, can I be a documentary?
A green salad with less meat = Healthy lifestyle
A bicycle = that would mean the world will be clean withoutany carbon footprint for the next generation
Red Tiger
Munich, of course
You shook me all night long from AC/DC
Franz Beckenbauer ☺
The Transporter with Jason Statham
Wiener Schnitzel
...easy to handle
I literally started the exhibitions life pushing crates like a lot of you I guess. I climbed all the stairs to become a seasoned professional and also to become one of the many people in IELA. Every day I contribute to inoculating the “exhibition virus” to the youngsters and newcomers that we train at the Winter Seminar in Zurich once every two years.
I have shown my full commitment to IELA by being the chair of the training working group and a regular lecturer. The next stop for me was to enter the BOM to give back what IELA gave me over the years.
I take this election as an honor and a mission and I will give everything to promote IELA and our Industry worldwide and serve wherever I might be useful.
A big thank you to the whole membership and to the numerous members that trusted me with their votes.
Do not forget that the BOM is not a closed VIP / Happy few Club ! It is open to all members willing to stand for election and help to move things for the well-being of our wonderful association, so WELCOME !
Warmest regards, Emmanuel Pitchelu t
SCHENKER
EXPOTRANS S.P.A.
SCHENKER DEUTSCHLAND
S.P.A.
SCHENKER DEUTSCHLAND
SCHENKER
SCHENKER DEUTSCHLAND
LIAONING
SCHENKER
SCHENKER
IT’S
ABOUT
DominiqueGeiser
BTG Suisse Ltd., Switzerland
CONTACT DETAILS
T: +55 11 2207 7650
E: dominique.geiser@btg-suisse.ch
}}VICE CHAIR Daniel Mithran
JIM Project & Expo Logistics (M) Sdn. Bhd, Malaysia
E: daniel@jim.com.my
Mohamed Ali Alali Airlink International U.A.E., UAE mohamed.alali@airlink.ae
Jehad Al Khoury Airlink International U.A.E., UAE j.khoury@airlink.ae
Michael Beckers Airways Freight Corporatio, USA michaelb@airwaysfreight.com
Jatin Bharadwaj
PS Bedi& Co Pvt. Ltd., India jbharadwaj@psbedi.com
Paul Creado
R.E.Rogers India Pvt. Ltd., India paul@rogersworldwideindia.com
Matt Dell´Orto AMR Group Inc, USA matt.dellorto@amrworldwide.com
Mariane Ewbank Fulstandig Shows e Eventos MC Ltda, Brazil mewbank@fulstandig.com.br
Luiz Ferronato Cargolive, Mexico luiz.ferronatto@cargolivelog.com
Pieter Francken Ziegler Expo Logistics, Belgium pieter_francken@zieglergroup.com
Shrenik Jain R.E.Rogers India Pvt. Ltd., India shrenik@rogersworldwideindia.com
Marko Jung Korea GLS, Inc., Korea marko@koreagls.co.kr
Michael Keckeisen BTG Events Europe AG, Switzerland michael.keckeisen@btg-suisse.ch
Louis M. Kerpan Jr. Rock-it Cargo USA LLC, USA louk@rockitcargo.com
Olusegun Lawal IAL Nigeria Ltd., Nigeria Olusegunlawal@ialnigeria.com
Priscilla Leong Agility Fairs & Events Logistics Pte Ltd. , Singapore pleong@agility.com
Dong Lixin
BTG International Freight Forwarding (Beijing) Co., PR China dong.lixin@btg.cn
Moses Maboi Katlego Global Logistics Pty Ltd, South Africa mosesm@katlegoint.co.za
After half a year of desk work for the S&C WG I finally got the crowd together in the meeting room in Prague.
I have to admit that I was a little nervous, too, before the meeting on Sunday morning. I skipped the coffee break and made my way through the jungle of meeting rooms in the hotel to prepare for my first meeting I will be chairing for the group.
Some lonely minutes began. Only myself in the room with that big table. Will it be enough chairs for everyone to sit in or even too many… will anyone show up at all??? Checking my watch after a couple of minutes, double checking if I am in the correct meeting room… yes, room is correct but still no-one here…
Finally the crowd arrived and people did not stop to drop through the door. There were not enough chairs at the table after all but uncomplicated as we are, our business people could help themselves.
So my first meeting started and I could give an overview to the new members in the group and new IELA Members on what we have achieved within the group in the past.
The main topics which were discussed during the meeting were the newly established Security Guidelines for IELA. A draft had been sent to the existing working group members prior to the meeting for all to read through them and make comments on the guidelines.
The security guidelines were agreed to be useful to our membership and clientele, some minor amendments were made. The work about the guidelines was concluded and the guidelines are presented to the BOM for final approval.
The main topic about the IELA survey was still how we could achieve a 100% response rate to the survey. As always this topic was connected to a lively discussion within the WG and as every year we came up with a couple of very good and new suggestions to consider. These new ideas are now proposed to the Secretariat.
For our work throughout the year we have some more topics and thoughts to discuss within the working group and I am sure the group will be able to create some benefits for IELA as was and is our main goal.
Chantal O'Shea EF-GSM, South Africa ef-gsm@ef-gsm.co.za
Tijen Özer IDA EXPO- Ida Uluslar arası Fuar Dan. Ve Lojistik Hiz. Ltd. Sti., Turkey Tijen@idaexpo.com
Darayus Palia R.E.Rogers
Ltd.,
darayus@rogersworldwideindia.com
Jean-Marc Salmon Ziegler Expo Logistics, Belgium jean-marc_salmon@zieglergroup.com
Santiago Salso Agility Fairs & Events, Spain ssalso@agility.com
David Palomo Sanchez Suomen Messulogistiikka Oy, Finland david.palomo@smlog.fi
Prashant Sharma R.E.Rogers India Pvt. Ltd., India prashant@rogersworldwideindia.com
Praveen Suri Agility Fairs & Events Dubai, UAE psuri@aility.com
Albert Tsui JES Logistics Ltd., Hong Kong albert@jes.com.hk
Sezen Yilmaz Canta
Gruptrans Uluslararasi Tasimacilik ve Ticaret A.S., Turkey sezen@gruptrans.com
The survey which is the working group’s ongoing topic and some other comments which were brought up by the IELA membership prior to the congress were discussed, too.
Glad you have been reading through my report and wishing all of you a successful end of the year.
Rene Carvajal
Group - New
S.A.
I hope you all had a nice long vacation after the Prague Congress we attended back in June so we can start the “Tradeshow Season” off well rested! As “Winter is Coming,” we say goodbye to the beaches and hello to the convention centers and fairgrounds. I am looking forward to my early morning “Non-fat Pumpkin Spice Lattes” while running around the showroom floor.
It was so nice seeing all of you in Prague and having a very successful inaugural meeting of the
“Think Tank” Working Group. I have to say the amount of members in attendance and involvement was beyond expectations and very much appreciated. The brainstorming of ideas kept on flowing and made the whole session more of a conversation. And I am very happy to report what is to come from this fantastic team this coming year!
Based on our discussions and topics we decided to have two main groups headed by project managers. The two groups are Team Vendor headed by Chris Ray (AMR Group) and Team Millennial headed by Mark Lopata (ML Intl Expo Logistics).
stream by selling space and sponsorship packages to these vendors in order for them to present their product at the “IELA Vendor Showcase.” This showcase could possibly run every other year with the “Partnering Event.”
Ali Erel
International
Achim Lotzwick Cretschmar MesseCargo GmbH, Germany achim.lotzwick@cretschmar.de
Anderson Marisa
Fulstandig Shows e Eventos MC Ltda, Brazil anderson@fulstandig.com.br
Ian McLean
DB Schenker Logistics Abu Dhabi, UAE ian.mclean@dbschenker.com
Chrys Mendonca Airlink International U.A.E., UAE chrys@airlink.ae
Eduard Mir Agility Logistics Spain SA, Spain emir@agility.com
International
Co. Inc., Turkey
Mariane Ewbank
and
Shows e Eventos MC Ltda, Brazil
Neil Goatcher
Freighting Ltd,
Matthias Hampel
Messe-Spedition GmbH, Germany matthias.hampel@btg.de
Fran Hollingsworth Mendelssohn Commerce Event Logistics, Canada fhollingsworth@mend.com
Rashed Juma Airlink International U.A.E., UAE Rashedjuma@airlink.ae
Manoj Kumar R.E. Rogers India Pvt. Ltd., India manojk@rogersworldwideindia.com
Mark Lopata ML International, USA mlopata@MLINTL.net
Anne Norkin
Go Events Management Inc., USA annen@goeventsmgmt.com
Jim Pantopolis Agility Fairs & Events Pty Ltd. Australia, Australia jpantopolis@agility.com
Chris Ray AMR Group, Inc., USA chris.ray@amrworldwide.com
Jorge Reina RESA EXPO LOGISTICS, Spain jreina@resaexpo.com
Felix Sadenwasser
Swiss Expo Logistics AG, Switzerland felix.sadenwasser@swiss-expologistics.com
Puneet Sekhri R.E. Rogers India Pvt. Ltd, India puneet@rogersworldwideindia.com
Dean Wale
CEVA Showfreight -UK, UK dean.wale@cevalogistics.com
Benjamin Wilson Schenker Australia Pty Ltd, Australia ben.wilson@dbschenker.com
Team Vendor will focus on providing IELA Members a resource to find prescreened and approved companies that can supply the needed services and products that are a necessity to our industry (CRM Systems, Cargo Insurance, Equipment, etc.). In achieving this goal the team is going to create an “IELA Approved” Vendor List. The Vendors on this list will be vetted by the IELA Secretariat and will offer special services and exclusive deals to IELA Members. Through this list, the team will also create a “Vendor Showcase,” where members can meet face to face with these companies to find the best fit with service options to suite their individual needs. Through this showcase, IELA can also create another revenue
Team Millennial will focus on the “Millennial Gap” in the Logistics / Freight Forwarding Industry. IELA Members have voiced having trouble, attracting, and/or retaining Gen Y to work in their companies; stating our industry is not “Sexy or Glamorous” enough and that it is hard to keep that generation motivated. Therefore Team Millennial will be working on a set of projects to help educate IELA Members about Gen Y and also educate Millennials on how “Sexy” the Logistics/Freight Forwarding Industry can be. One project that the team hope to complete by the next Congress in San Francisco is a “Millennial Forum” where Experts in Millennial Behavior and an actual Professional Millennial can help IELA Members get a better insight into what it takes to keep and motivate Gen Y employees. Another project proposed is creating an IELA Internship Program where IELA can recruit candidates from Universities that have an interest in our Industry. From there IELA Members can volunteer to take these Interns and enroll them in an intensive training program.
This will provide a more skilled workforce pool for IELA Members
to hire from. Neil Goatcher (Exhibition Freighting UK) has already taken the initiative to reach out to local Universities that have good Business Programs. The final project proposed that will take the most effort is a “Logistics is Sexy” IELA Ad Campaign. The Ad will be able to showcase the Lifestyle of an IELA Member and/or a Logistics/Events Professional. We are looking into inexpensive distribution and filming options such as Snapchat and Instagram.
I am happy to report that one project that was proposed during the working session in Prague, “The Organiser Portal” on the IELA Website has been approved and is currently in process of implementation. This Portal will help educate Organisers about appointed freight forwarder
shipping instructions; the “do’s and don’ts” for exhibitors in regards to freight forwarding, as well as the advantages on appointing an IELA Member over a courier services. Madame Chairwoman, Ms. Mariane Ewbank (Fulstanding) has already started the conversation amongst the other Working Group Chairs/Vice Chairs to complete this project. Suggestions from fellow members are always welcome, if you would like to share your input please contact myself or Alexandra with your ideas.
We hope to at least complete two to three of these projects by the San Francisco Conference. As of now we wait for some approvals to move forward with the proposed plans and we will hit the ground running to ensure implementation when approved.
Sky’s the Limit with the “Think Tank” Working Group, IELA Member’s should look forward to the positive and innovative changes coming from this team. Once again, if any of these topics and/or the purpose of the “Think Tank” WG interest you please feel free to reach out to myself to join the group and/or share a suggestion. Thank you for your continued support.
Looking forward to seeing everyone again in San Francisco and accomplishing greatness for the IELA Organization!
Cheers to our Continued Success, Tania Khodayar t
Feyzan
International Transport and Trade Co. Inc., Turkey feyzan@gruptrans.com
Mohamed Ghazali Saad Agility Fairs & Events Logistics Pte Ltd (Singapore), Singapore mghazali@agility.com
George Jacob Agility Fairs & Events Dubai UAE, UAE GJacob@agility.com
Eric Jo KEMI - LEE Co., Ltd., Korea ericjo@kemi-lee.co.kr
Seon Jeon KEMI - LEE Co., Ltd.,Korea seon@kemi-lee.co.kr
Roland Kreitmayr Schenker Deutschland AG, Germany roland.kreitmayr@dbschenker.com
Shirish S. Kulkarni Orient Marine Lines Pvt. Ltd., India shirishk@orientm.com
Juan Pérez Mármol
COMARFEX LOGISTICA DE FERIAS S.L., Spain jcperez@comarfex.com
It’s been my honour and pleasure this year to take over the reins of the membership working group (MWG) and I must first extend my gratitude to the one and only Ravinder Sethi, who has lead the group for the last few years. It’s through his guidance and encouragement that I take charge of this important part of IELA with the hope that we, as the WG team, can help drive IELA forward. The first job as Chair of the group was to ask/select a Vice Chair, which in itself was not an easy decision bearing in mind the talent available but I am glad to say that Lena Widman gladly accepted my offer.
Together Lena and I are making a great team, we think alike and both have IELA’s interests at heart.
Since the meeting in Prague the BOM has decided that a “Task Force” should be set up to look at all aspects of the group right from the initial application right through to the final vote at BOM level. The Chair of this group was initially Achim Lotzwick but since then Achim has decided to stand down as chair of this group but still remains an active member of the task force. Achim suggested that I take over his role on this important group and I have been asked to chair this process, which I have gladly accepted. The other members of the Task Force include;
21st century paper applications are
“So Yesterday”. Why is it that I can book flights, apply for credit cards or obtain tickets for a concert from the comfort of my computer but when it comes to applying for membership of IELA we ask people to complete an application form, scan sponsorship forms etc. and send it all to the secretariat to start the actual process?
Surely in today’s age this can be all done online, with electronic signatures and the sponsors also completing their obligations through the wonders of the internet. The investigation of this proposed change has already begun but of course the implementation, if approved by the BOM, some way off. But watch this space and who knows anyone could be getting a link to click on to sponsor a new applicant.
James Ng Transit Air Cargo Singapore Pte Ltd., Singapore james.ng@tacs.com.sg
Karen Ngo Unitex Logistics Ltd., PR China karen@uif.com.hk
Shiyas Poovankavil Masstrans LLC, UAE shiyas@masstrans.ae
Christoph Rauch
BTG Messe-Spedition GmbH, Germany christoph.rauch@btg.de
Nuttacom Rungrassgmee Rogers Bangkok, India nuttacom@rogers-asia.com
Ravinder Sethi R.E. Rogers India Pvt. Ltd., India ravi@rogersworldwideindia.com
Achim Lotzwick
Cretschmar MesseCargo GmbH, Germany achim.lotzwick@cretschmar.de
Manuel Mazzini
Inter ExpoLogistics Ltd, Switzerland manuel.mazzini@iel.ch
Sandi Trotter
TWI Group Inc. (Canada), Canada strotter@twigroup.com
Sushil Upadhyay
R.E. Rogers India Pvt. Ltd., India sushil@rogersworldwideindia.com
Marzena Zawadzka-Szulc
Universal Express Sp. z.o.o., Poland marzena.zawadzka-szulc@uex.pl
} Ravinder Sethi } Vicki Bedi } Lena WidmanWork on this Task Force has begun in earnest, there is still a lot of work to carry out but the group is agreed that we should present to the BOM a sound set of recommendations rather than just a list of ideas. We would rather be bold and decisive rather than just be a talking shop for ideas.
Talking of ideas one thing which came out of the MWG meeting in Prague was the thought that in the
I’ve always know that this group has been dynamic and progressive, it’s certainly not one to sit still and rest on its laurels. However it must be noted that, and I believe I speak for everyone in the MWG, that we will never lose sight of what IELA is about. IELA is family and like every family we have our hot talking points but at the end of the day the association has that something special that other associations can only dream of.
Watch this space!!!!
Jeff BroomtIt may come as a surprise to you that this chairman's report is being delivered by me. This is due to the decision of the Board of Management (BOM) to apply some changes in personal responsibilities. With his election to BOM, Emmanuel Pitchelu has accepted some new assignments and job responsibilities which left him no choice but to surrender the position of Chairperson of Education and Training Working Group. The designated Chairperson, Regula Winter of Agility, unfortunately has not been able to undertake her commitment as Chairperson at this time. IELA is very grateful, though, that she has accepted to continue her role as Vice Chairperson of this Working Group.
It is recognized with much regret that Emmanuel is not leading this Working Group anymore. He was great in working with the team, he introduced new ideas and projects and was a true leader in making things happen. We owe him a fantastic Winter Seminar and IELA is very grateful for all the work that has been done.
While I'm talking about the Winter Seminar, it's a pleasure to understand that the success of the event also needs to be credited to the entire team that has been running the Winter Seminar for
more than a decade. Daniel Bataller of Sempex, Jim Kelty of Airways Freight Corporation, once again contributed their enthusiasm and experience to the Winter Seminar to make it happen once again. I also bow to The Secretariat, with their endless efforts to make the Winter Seminar the prime event which it was.
The next Winter Seminar will only be in January 2019 and what will the Working Group be doing in the meantime? We are hearing so much about the IELA Webinars, The IELA Academy, Operations Summit and in Prague we have been delivered the IELA Training Manual which was written by Jim Kelty, a magnificent piece of work. These projects are so comprehensive, that a Working Group, realistically, with it's limited depth, can hardly carry them out in full. A Working Group can only deliver a certain input in an environment of team work. The lead on these projects is always with one or more members of the Board of Management, with huge support of The Secretariat.
The Training Working Group has been transformed, we have new members making up for the highest number membership we had in recent years, which is eight dedicated individuals from IELA Members from all over the world. I'm personally very grateful to all
of them for making the decision to join the working group.
We will be working on different subjects and focus on a particular subject every month:
Cultural Skills and Competence
Input Webinars
Input The IELA Academy
Input Operation Summit 2018
Input Winter Seminar 2019
Research industry related associations for their training programs (benchmarking)
Look at opportunities to educate related industries on exhibition freight logistics
It's an honor for me to be responsible for this working group once again.
With those true professionals being a member of the group, and those exciting themes to be discussed, I'm very confident that we can deliver tangible benefits to the IELA Membership.
Guido Fornelli
Expotrans S.p.A., Italy
CONTACT DETAILS
T: +39 06 6500 4846
E: guido.fornelli@expotrans.it
}}VICE CHAIR Kay Lohe Kuehne + Nagel (AG & Co.) KG, Germany
E: kay.lohe@kuehne-nagel.com
Abuturab Kuvawalla Agility Fairs & Events Logistics, UAE akuvawala@agility.com
Ashwin Venkatesh R.E. Rogers India Pvt Ltd, India ashwin@rogersworldwideindia.com
Bryce Larkin TWI Group Inc. (USA), USA blarkin@twigroup.com
Garcia Newell Agility Fairs & Events UK, UK gnewell@agility.com
Kartik Soman R.E. Rogers India Pvt. Ltd., India kartik@rogersworldwideindia.com
Niall Thompson Interflow Logistics Ltd., Ireland niall@interflow.ie
Priscilla Leong Agility Fairs & Events Logistics Pte Ltd, Singapore pleong@agilitylogistics.com
Syed Amirul Hafidz Ali R.E. Rogers (Malaysia) Sdn. Bhd., Malaysia amirul@rogers-asia.com
Ulrich Manten Schenker Deutschland AG, Germany ulrich.manten@dbschenker.com
Claudia Grigolon Waiver Expo, Brazil claudia.grigolon@waiverexpo.com
Florence Ng Agility Fairs & Events Logistics Pte Ltd, Singapore FNg@agilitylogistics.com
Jacqui Nel EF-GSM, South Africa jacquinel@ef-gsm.co.za
Marta Kupis Resa Expo, Spain mkupis@resaexpo.com
Niseth Boerrigter
DB Schenker, The Netherlands niseth.boerrigter@dbschenker.com
Ravinder Sethi R.E. Rogers India Pvt. Ltd., india ravi@rogersworldwideindia.com
Sophia Lei Shenzhen Talent & Sea-Ever Logistics, PR China sophia@seaever.com
Wang Huadong Shanghai Hi-Expo International Logistics Co.,Ltd., PR China huadong@hi-expo.com.cn
Certainly, our Prague Congress was a successful one and our working group was part of it.
We had a high attendance and very lively discussions to define the new target of our recently rebranded Group. It is particularly important for me to underline the increased participation of ladies from all the regions of the world that brought huge enthusiasm and new input.
Many ideas came up during the meeting, particularly focused on the possibility of creating bridges to National Chambers of Commerce, as they are today deeply involved in the development of trade through exhibitions (as never before). I'am
sure more news will follow in the next months concerning this matter. Another point discussed during the Congress was the possibility to provide data for all our partners regarding the extent of our activity, the essential information showing externals the importance of our business.
The summer just ended and September was already very rich of different reciprocal agreements signed with key associations of the exhibition industry in different regions of the world: MACEOS, the Malaysian Association of Convention and Exhibition Organisers and Suppliers, signed a MoU with IELA during the AFECA Forum in Taiwan.
Beside the MoU, a hyperlink between IELA and ESSA UK (Event Supplier and Services Association) websites was already created.
You will find more info about it in a different part of this report.
I am sure that the next UFI Assembly in Johannesburg will also definitively bring more good news and increase the visibility of IELA thanks to the great work of our Secretariat and our Chairperson as well as the one of our great IELA members in the country of the Big 5.
CHAIRWOMAN
} Mrs. Mariane Ewbank mewbank@fulstandig.com.br
VICE CHAIRMAN
} Mr. Jim Kelty JimKelty@airwaysfreight.com
TREASURER
} Mr. Christoph Rauch christoph.rauch@btg.de
MEMBERS
} Mr. Vicki Bedi hsbedi@psbedi.com
} Mr. Feyzan Erel feyzan@gruptrans.com
} Mr. Guido Fornelli guido.fornelli@expotrans.net
} Mr. Achim Lotzwick achim.lotzwick@cretschmar.de
} Mr. James NG james.ng@tacs.com.sg
} Mr. Emmanuel Pitchelu emmanuel.pitchelu@group-esi.com
} Mr. Ravinder Sethi ravi@rogersworldwideindia.com
THE COMMITTEE
CHAIRMAN
} Mr. Bas Oversier b.oversier@hudigveder.nl
MEMBERS
} Mr. Markus Eichenberger markus.eichenberger@btg-suisse.ch
} Mr. Vincenzo Scrudato vincenzo.scrudato@dhl.com
EXECUTIVE OFFICER - IELA SECRETARIAT
} Mrs. Elizabeth Niehaus elizabeth@iela.org
HONORARY MEMBERS
} Mr. Stephen J. Barry
} Mr. Ron Berry
} Mr. Hans Brauchli
} Mr. Thierry Demeure
} Mr. Dieter Fraeulin
} Mr. Greg Keh
Mr. Achim Lotzwick
Mr. Robert Moore
Mr. Jean-Paul Moser
Mr. Ravinder Sethi
To advertise in this magazine please contact Ludivine Bastien at ielareport@iela.org
Under this heading, we publish internal news from our members such as appointment, changeof telephone or telefax numbers, new e-mail addresses and change of contact details. Please note that the IELA Secretariat has included all recent changes in contact details in the new IELA Membership list available on www.iela.org
} The AMIT GROUP - ISRAEL
New Address and New Contact Person: AMIT Building, Airport City, Ben Gurion Airport
PO Box 77, 7019900, ISRAEL E: Nataliya.Salinger@amit.co.il
} AMR Group, Inc - USA New Address: 6230 McLeod Drive, Suite 140 Las Vegas, NV 89120 - USA
} COMARFEX LOGISTICA DE
FERIAS, S.L. - SPAIN
New Contact Persons and New Email address:
Mr. Juan Carlos PerezManaging Director
Mr. Pedro ComaFairs & Exhibitions Manager
Mr. David MartinezProject Manager
Mr. Sergio BalcarrerasProject Manager E: jcperez@comarfex.com
} DHL Trade Fairs & Events GmbH - GERMANY New Email address: E: tfe.germany@dhl.com
} DSV S.p.A. - ITALY
New Contact Person:
T: +39 02 92134 221
F: +39 02 92134 328 E: valerio.detoni@it.dsv.com
} Dubai Express (LLC) –Freightworks - UAE New Email address: E: customerservice@freightworks.com
}
}
FINK MOBILITY - BRAZIL
New Company Name: Transportes Fink Ltda - Fairs & Exhibitions changes company name to FINK MOBILITY
Masterpiece International Ltd, USA
New Address: 615 N. Nash Street Ste: 300 90245 El Segundo, United States
T: +1 310-321-1050
F: +1 310-643-7991
} Shanghai ITPC International Transportation Co., Ltd.P.R. CHINA
New Company Name: Shanghai EB & SFSC International Logistics Co., Ltd. changes company name to Shanghai ITPC International Transportation Co., Ltd.
} Schenker & CO. AG - AUSTRIA
New Contact Person: T: +43 57 686 211 127 E: Walter.Zehetner@dbschenker.com
} Schenker Inc. - USA
New Address and New Contact Person: 380 Littlefield Avenue, 94080 South San Francisco, T:+1 650 745-2269
E: shiara.beecroft.at.dbschenker.com
} Schenker Ltd - Fairs & Events - UK
New Contact Person: T: +44 12686 32200
E: Daniel.bird@dbschenker.com
} Sinotrans Limited Special Logistics Branch - P.R. CHINA
New Company Name: Sinotrans Logistics Development Co., Ltd changes company name to Sinotrans Limited Special Logistics Branch
} Showtime Expo & Events by ICL, ISRAEL
New contact person: E: relly@show-time.co.il
} Suomen Messulogistiikka Oy, FINLAND
New Address: Sinimäentie 6 02630 Espoo, Finland
} R.E. Rogers (Malaysia) SdnBhd, MALAYSIA
New Email address: E: chris@rogers-asia.com
} APT SHOWFREIGHT PAKISTAN
The next IELA REPORT will be published in March and will be distributed as printed version to all members (10 copies) & Affiliates.
Unlimited amounts are available at just CHF 3,00 each. Let us know if you would like to receive extra copies for your marketing activities.
Contact Ludivine for details on bulk discounts and to place your order: ielareport@iela.org.
Please send (company name) an additional (number of extra copies) of the IELA Report.
Your Name: E-mail: Tel.: Available also to non-members
IELA International Exhibition Logistics Association 4, rue Charles-Bonnet | P.O. Box 399 | 1211 Geneva 12 | Switzerland VAT registration number: CHE-100.318.856
