IELA REPORT Magazine - Edition 87 - Summer 2018

A Proud Farewell

Dear IELA Members,

This is the last time I will be writing to you as your Chairwoman. I must say that it has been a great honor to serve IELA. The last two years were intense and focused on delivering more benefits to our members and taking the IELA name and recognition to another level.

Now, it is time for a new Chairperson to take over and lead us. Meanwhile, I’ll keep contributing and working for the betterment of IELA as a Board Member until my term ends in 2019.

As Chairwoman, I took great pleasure and pride in seeing our IELA ITM finally become a reality. Having the Operations Summit 2018 totally focused on operations with strong speakers was another one of the goals for my chairmanship. A non-stop training program was launched – the Webinars. Boosting our presence on social media and strengthening relationships with other associations raised the visibility of IELA and event logistics. The Health & Safety and Security guidelines developed by our Standard & Customs Working Group will serve the industry for years to come.

Always thinking ahead during my chairwomanship, we restructured some Working Groups, creating Think Tank, Industry Relations, and Education & Training. And, as I mentioned in my article published in the IELA Report 86 Spring 2018, we started to review our membership mechanism, a long and complex process that is still ongoing.

While these are some of the milestones that we have accomplished since 2016, it’s also important to note the next Chairperson will receive our finances in good shape.

I am the first woman, the first South American and the first Brazilian to be elected Chairperson. And I hope I’m not the last. IELA is a plural association where nationality, gender, and company size have no importance.

In San Francisco, we will have new elections and I suggest that you listen very carefully to the candidate’s presentations and take your vote very seriously. Keep in mind that the future of IELA is in its members’ hands.

I’d like to finish this article by thanking my fellow Board Members, the Committee, Secretariat and team, WG Chairs and Vice-chairs, my partner Claudio Machado and the team at Fulstandig, and especially all of you for your support.

Thank you!!!

IELA can always count on me.

CHAIRWOMAN’S CORNER

IT’S

ABOUT MEMBERS NEWS

ABOUT NEW MEMBERS

ABOUT

NEWS

PREVIEW IELA CONGRESS SAN FRANCISCO

PREVIEW IELA PARTNERING EVENT SAN FRANCISCO

COUNTRY FILE: USA

ABOUT PEOPLE

WORKING GROUPS - EDUCATION & TRAINING

GROUPS

THINK TANK

AMR GROUP IS PROUD TO ANNOUNCE TWO NEW ADDITIONS TO OUR TEAM

Claudia Sabbah and Tonya Archer joined AMR Group at the end of 2017. We are looking forward to their talents assisting AMR Group in providing the highest level of service to our customers and our partners. They have already made themselves valuable additions to our company and we look forward to their success for many years. Here are a few words from our new team members:

Hello! My name is Claudia Sabbah. I started in the industry (by chance as most of us do) in 2013. I was a young bride-to-be who honestly just needed a job. But I haven’t looked back since. My start in the industry was working for a trade show contractor. I learned so many things that have contributed to my career in the industry. To say I loved that job would be an understatement, but there was just so much to learn that I spread my wings and took my next step in the industry as an account manager for an exhibit house. That was an awesome time, building relationships with clients and seeing how their creative touch and the touch of the company blended to bring a vision to life on the tradeshow floor.

And then curiosity kicked in. I was soon asking, ‘how do all of these booths make it to the tradeshow floor’? So many people, so many cultures are all here for one purposethe tradeshow. And thus, I spread my wings one more time and headed into the world of freight. And being on this side of the industry is incredible. I am currently an operations specialist, and just knowing that my hands

are in the large pot of contributing to the many pieces of success that is a tradeshow is an awesome feeling!

Hi! My name is Tonya Archer. I have spent most of my life in Henderson, Nevada. I call Henderson my home. I am the 3 rd generation to graduate from Basic High School and thanks to the dedication of my business and accounting teachers, I graduated knowing that accounting was the field I wanted to be in. My education is in business management with an emphasis in accounting. My professional career has allowed me to receive 15 years of accounting experience in several industries.

I have been married for 18 years to my high school sweetheart. We have four children who are very active in sports, which has allowed me to become very active in our youth sports community. If you’re ever looking for me, just ask where the closest baseball field or soccer field is, and you will probably see me there catching some of the best games you can have the opportunity to watch t

DHL TRADE FAIRS & EVENTS STARTED OPERATIONS IN BRAZIL, SWEDEN, ESTONIA, LATVIA, AND LITHUANIA

We are happy to announce that we are now operating in more than 30 countries worldwide.

In Brazil, Vanessa dos Anjos Mello is now part of our DHL Trade Fairs & Events Team and specialised in customs service, sales, special projects, and import/ export operations.

Our new colleagues Mia Britee, Jaak Loot, Dmitrijs Ivanovs, and Gintautas Berzanskis from Sweden, Estonia, Latvia, and Lithuania will support us with any requests for shows and events in their regions.

Our new colleagues are happy to serve! t

•••••

}}For further information:

DHL TRADE FAIRS & EVENTS GMBH Welserstraße 10d 51149 Köln Germany

T: +49 2203 36800

E: Sales.Fairs@dhl.com

Brazil: TFE.Brazil@dhl.com

Sweden: TFE.Sweden@dhl.com

Estonia: Jaak.Loot@dhl.com

Latvia: Dmitrijs.Ivanovs@dhl.com

Lithuania: Gintautas.Berzanskis@dhl.com

W: www.dhl-tfe.com

PUSHING THE BOUNDARIES

Exhibition logistics professionals love a challenge, but PS Bedi Group took that love for adventure to new heights earlier this year.

Vicki Bedi, the company’s CEO, led a trek with the company management team to Everest Base Camp followed by a 1300 kms bicycle trip through Northern India t

Anjos

EXPO PLUS APPOINTED FOR THE MARRAKECH AIRSHOW

BTG CHINA - EF-GSM - RESA EXPO FRIENDS WORK TOGETHER

taking command, just like a General in a battle, everything was soon under control, and the whole job went effortlessly.

EXPO PLUS in France

proud to announce once again its nomination as Sole Official Freight Forwarder and Exclusive On Site Handling Contractor for the next Marrakech AirShow in Morocco, 24th-27th

We will offer to our international agents and exhibitors a full range of solutions for exhibition logistics, including clearance services for temporary and consumption goods, controlled material handling services, warehousing, on-site storage of empties, on-site handling, export services, international freight transportation to worldwide destinations, and specialized exhibitor services.

Our experience with international aerospace, defence, and security events as well as our knowledge of Moroccan customs procedures allow us to offer you full and reliable logistics services. t

During Mobile World Congress (MWC) 2018, my colleagues Ms. Dong and Kevin had a wonderful time handling exhibition goods for a well-known Chinese company, Huawei, and working together with EF-GSM Ltd and RESA EXPO LOGISTICS in Barcelona.

MWC is one of the largest telecommunications exhibitions in the world and this year the show was even bigger than before, covering an area of 120,000 sqm with 2,400 exhibitors from 205 countries and 107,000 visitors.

The move-in period coincided with Chinese New Year, so instead of being at home with the family and celebrating with lanterns and fireworks, Ms. Dong and Kevin had a challenging and intense job to carry out, with forklifts and cranes around them. They were happy and relaxed because they were working with BTG China’s good friends: Mr. Roger Bowman (EFGSM Ltd) and Mr Pablo Martinez, RESA EXPO LOGISTICS.

It wasn’t all smooth sailing having to face thousands of trucks and cases, but with Roger

Even if they did experience some of the usual, annual problems such as vessel delays, strikes at the port, missing empty cases, etc., and they were perhaps a little nervous, they never lost their confidence because they knew the team would always find a solution to solve any problem.

With the team standing behind them and some strong support from the officials, they felt powerful.

The exhibition closed some time ago, but we still have very good memories...

We, the members of IELA, gather together as friends from many different countries. We are professional and focused and we strive to satisfy the exhibitors and make their exhibition participation a success.

This friendship gives us the passion to love this job! t

Dong Lixin, David Heritier, Xavier Rabany

EUROTRAN SOLE OFFICIAL

FOR TAITRA FOR 2018-2019 TAIWAN TRADE SHOWS

With 20 years of experience, professional exhibition logistics provider Eurotran has once again been appointed by the Taiwan External Trade Development Council (TAITRA) as the Sole Official Forwarder for 2018-2019 Taiwan trade shows.

TAITRA is the largest trade promotion organisation in Taiwan, holding more than 30 international exhibitions on the island annually, including COMPUTEX, FOOD TAIPEI, TAIPEI CYCLE, and more.

‘In 20 consecutive years of cooperation with TAITRA, Eurotran has served more than 1,000 exhibitions at home and abroad. It’s a great

honor for us to become the most trusted old friend both for TAITRA and for companies taking part in exhibitions’, said Albert Chang, Managing Director for Eurotran.

‘To make sure all our clients can track their immediate shipment status, our brand new Tracking System Service has been online since the beginning of this year’, Albert added.

Founded in 1984, Eurotran is a specialist exhibition logistics company in Taiwan. Our global logistics service teams possess specialty knowledge in handling various types of exhibition goods and ensuring timely and safe delivery to the fairgrounds. t

TWI CANADA ATTENDED CAEM AWARDS OF EXCELLENCE GALA DINNER

Members of TWI Canada attended the CAEM (Canadian Association of Exhibition Managers) 10th Annual Anniversary Awards of Excellence Gala Dinner on February 28th at the Metro Toronto Convention Centre.

The CAEM is the national association of Canadian professionals involved in the production, management, and planning of expositions and events.

This annual event provides the opportunity for our industry to celebrate and recognise Canadian members for their professional achievements. Lifetime Achievement, Hall of Fame, and other awards were presented and new CEM (Certification in Exhibition Management) graduates were recognised for their successful completion of the designation.

TWI is proud to be part of the association and greatly supports its contribution to our industry. t

}From left to right: Zaza Vili, Amy Salick, Shannon Trotter, Sandi Trotter, Pat D’Alessandro and Danny Mekhuri

IT IS FRANCE’S TURN TO WELCOME THE DINOSAURS!

The dedicated exhibition, inspired by one of the most famous blockbusters in the world, opened its gates in Paris as part of an international tour.

Transit Air Cargo together with its local partner Group ESI were proud to be able to successfully complete the customs clearance services of the various air and sea freight consignments, heavy lifting arrangements, as well as material handling at the venue on time.

With a total of 1,500 cbm of sea freight (28 X 40-ft containers) and another 5 tons of air freight, it was a massive and yet intensive operation on site at the Cité du Cinéma Studio, an interestingly unique venue endorsed by Luc Besson the famous film director.

To ensure the exhibition’s smooth transition from one country to the other, a good coordinated workflow and an experienced team of trusted partners was needed to make this ‘land before time’ stay alive.

So here is a big shout out to the ESI on-site team, ‘Merci beaucoup! On vous aime’.

Another note of appreciation to the various TAC offices: ‘Well done and 感谢你们的支持和帮忙!‘

We are never too old to play and learn with dinosaurs. And what a ‘ROARING’ good time we had working on this! t

The happy faces at the end of the move-in!

Still all smiles despite working in the teeth- chattering cold

Grounding of containers at the venue and it was so much fun to watch!

The on-site team!

RESA

We are glad to announce that RESA EXPO LOGISTICS has been appointed as the Official Freight Forwarder and Handling Contractor for the Bilbao Exhibition Centre, effective in March 2018. RESA was selected for its knowledge of on-site logistics and the guarantee of quality that the company delivers.

With this new appointment, combined with our offices in Barcelona and Madrid, we are able to give full coverage in the Spanish territory to our partners and show organisers. t

AND HANDLING

GoodbyeBig Steve

Stephen J. Barry, Jr ., whom we affectionately called Big Steve, passed away on 27 April.

Many of us lost a great friend, founding father of IELA, and a consummate professional. He was a trailblazer who taught us all a lot. Without Steve, IELA would never have become the association it is today. Goodbye, Steve. You will remain in our hearts always.

On behalf of your friends, colleagues, and partners.

Hans R. Brauchli

OTIM – 1948-2018: 70 YEARS IN BUSINESS

On 3rd April 2018, OTIM S.p.A. celebrated its 70th Anniversary of having been founded in 1948 by Mr. Enrico Carniglia and Mr. Mario Rossolimo whose son and daughter (Mario and Patrizia), as well as three of their grandchildren (Enrico, Paola, and Chiara), are currently active in the company and members of the board of directors.

The exhibition department started its operation in 1964 and has been growing consistently, especially since 1968 when Enzo Ragazzi joined OTIM. In the mid 90s, Enzo moved to Beijing to manage the company’s operations in the Far East and Giampiero Beltrami took over the management of the exhibition department. More recently, in 2006, OTIM opened a branch office in Rivoli (Turin).

It is primarily devoted to exhibitions in Europe under the management of Marta Piccoli. Five years ago, Enzo’s son, Massimo, moved to Shanghai to become Manager of OTIM International Freight Forwarding (Shanghai) Co. Ltd. Last year, Giampiero reached the age of retirement, although the company still relies on his experience to assist the new generation in charge: Chiara, Giuseppe and Pietro t

FELIX MOVES SINGAPORE SYMPHONY ORCHESTRA TO MALAYSIA AND BACK UNDER GRUELING TIMELINE

Moving delicate musical instruments and equipment internationally can be very challenging. Managing a very strict tour schedule adds to the complexity. Felix Expo Logistics (M) Sdn Bhd based in Kuala Lumpur helped manage back-to-back performances of the Singapore Symphony Orchestra (SSO) with very little room for error.

The company provided climate-controlled, air-ride trucks to regulate temperature and monitor vibrations. It also used specialized, well-trained movers for loading and unloading equipment and performed customs clearance under an ATA carnet. The shipment needed a police escort and security detail from its arrival in Malaysia to the Malaysian Philharmonic’s venue and back to the port. Felix also supervised on-site operations, engineering, and the testing of equipment with sound technicians.

Felix needed 25 people to manage the requirements of the SSO tour, however, the biggest challenge was the extremely tight timeline between collecting the shipment in Singapore, delivering it in Kuala Lumpur, and shipping it back for another show in Singapore. All the instruments—worth USD 1,000,000.00— had to be handled with extreme care and the company had to ensure that the temperature was controlled throughout the eight-hour journey.

Despite the stress of shipping such sensitive cargo, there is one very big benefit to moving an entire orchestra. Some of the staff is able to listen to the performance.

The tour is an amazing and irreplaceable experience with continuous excitement, the professionals from Felix say. It has helped them to understand the very specialized requirements of the orchestra industry t

Carniglia

}OTIM S.p.A overseas exhibitions team

}OTIM S.p.A european exhibitions team

PAYING HOMAGE TO GREEK HERITAGE WITH OUR LOGISTICS EXPERTISE

Over our 95 years of history, Orphee Beinoglou has handled all kinds of projects associated with transport and logistics. Nevertheless, there are some projects that only occur once in a lifetime due to their nature, size, and unique specifications. One of those rare projects was the relocation of the National Library of Greece , a job that was recently awarded to Orphee Beinoglou.

Both the planning and implementation of this project were definitely big challenges since day one given that this relocation was associated with moving Greek national heritage and its treasures. Our first priority was to take advantage of our broad expertise in all segments of transport and logistics. Therefore, we thought the first step would be to form a multiple discipline project team. We combined the backgrounds of individuals with experience in managing exhibitions (for achieving just in time delivery), fine arts (for handling irreplaceable items), moving (for all the packing needs), and, last but not least, logistics (for orchestrating the supply chain of the project and its processes).

For moving more than one million books within a three-month period, we had to ensure first of all that more than 50 skilled people along with five temperature-controlled trucks would be allocated on a daily basis for this project. Practically, this can be translated into a transported volume of approximately 15.000 cubic meters.

As a second step, we had to deal with logistics issues from ordering the necessary supplies to constructing and reinforcing a

capable number of wooden trolleys (900 tailormade wooden trolleys were constructed), which would ensure a good work flow (buffer) without stops and further delays.

Offering substantial training to all people involved was a key element for reducing the lead time for picking, placing books in boxes, moving the trolleys to the trucks, loading the trucks, coordinating police escorts, unpacking the boxes in the new building, and placing the books on the new shelves.

To emphasise the importance of the process, the selection of each book, as well as placement on the wooden trolleys and likewise the placement on the new shelves, had to be made in serial order. Plus, all wooden trolleys had to be serially numbered and each box had to be marked with the flow of loading (left to right or right to left) so that we could avoid mistakes.

Another aspect which made this project unique was the enormous declared insurance value (over 200 million Euro). A large number of the rare books we had to handle were issues dated to the B.C Century. This project involved a holy removal where in all circumstances all parties were obligated to demonstrate respect.

We had no room to deviate from the processes and specifications which made this project unique. No matter what involvement we may have had as a company in similar projects, this one was an homage to the Greek heritage of all of us at Orphee Beinoglou. t

six new partners to the network

WELCOME TO IELA!

Mr.

Mr.

SERVICES

Why have you joined the Association?

As a full-fledged freight forwarder in Sri Lanka, ACE CARGO (PVT) LTD possesses its own exhibition division, which we intend to promote through the IELA Network.

What makes your company an interesting asset for the IELA Family?

As a subsidiary of Aitken Spence PLC, which is a leading public company in Sri Lanka, we offer resources, capabilities, facilities, and services under one roof.

What are your expectations about the San Francisco Congress?

We look forward to networking and promoting Ace Cargo (Pvt) Ltd to the network.

ABOUT US

Aitken Spence Cargo is the forwarding arm of its parent company, Ace Cargo (Pvt) Ltd. Established in 1979, we are proud of being the pioneers in international freight forwarding in Sri Lanka. Ace Cargo (Pvt) Ltd .is affiliated with prestigious associations such as IATA, FIATA, FAAPA, SLFFA (Sri Lanka Freight Forwarders Association) and SLLPA (Sri Lanka Logistics Providers Association).

As a result of its dynamic expansion and diversification, Ace Cargo (Pvt) Ltd. now offers a comprehensive range of services, including air/sea freight forwarding, customs brokering & transportation for events & exhibitions, cargo consolidation, NVOCC operations, project cargo handling, international courier, and local delivery of packages (Ace Express). DNV GL awarded the ISO 9001:2015 certification to Ace for its complete range of company operations. It also awarded the ISO 14001:2015 certification to the company for its environmental management systems. t

Based in a white spot country, new member ACE Cargo (PVT) LTD shares this Sri Lanka Customs File.

SRI LANKA

Customs file

CUSTOMS FILE: SRI LANKA

General Documentary Notes

Invoice (freeform)

Packing list (freeform)

Combined invoice &

Defined format invoice

ATA Carnet

Certificate of Origin

Legalised Cert. of Origin

Packing declaration

Product brochures

Power of Attorney

Required

Required

Minimum 7 working days

Accepted

Required for certain commodities

Not applicable

Other general certification & documentary requirements

Regulatory approvals and requirements to be obtained before importation to Sri Lanka.

Documentary language

Deadline details

LCL Cargo deadline

FCL Cargo deadline

Air Cargo deadline

Road Cargo deadline

Document deadline SEA

Document deadline AIR

Document deadline ROAD

Minimum 7 working days

Minimum 7 working days

Minimum 7 working days

Minimum 48 hours

4 working days before arrival of vessel

4 working days before arrival of shipment

hours

Cargo & Document deadline notes

7 working days

Temporary Importation details

Temporary importation

SL Customs facilitates this on a provisional basis secured by bank guarantee.

Sale of temporary imports

Documentary currency

Prohibited & Restricted

Prohibited goods

English Usually US Dollars Narcotics, psychotropic substances, precursor drugs, phonographic and pro-religious literature, cigarettes.

Restricted goods

Gold, jewelry, gems and other precious metals, liquor and wines, cosmetics, medicinal drugs and devices, telecommunication equipment, animals, plants (including specimens and their parts), firearms, ammunition, air guns and explosives, and any other items, which require special permits or licences.

Additional requirements

Censorship requirements - (videos, films, brochures, etc.)

Pre-approval from respective ministry required.

Fumigation requirements

Required

Copyright

SL Customs treats temporary imports as normal import shipments, which if sold require the payment of applicable duties and taxes and receipt of relevant authority approvals.

Customs issues

Customs examinations

Customs determines examination process under 03 categories: Amber Channel (random examination), Detail /Red Channel (100% examination), Green Channel (exempt from examination).

Problems with customs

Please seek advice before shipment.

General notes and comments

Please contact local IELA member for more information.

USA

1100 S. Tamiami Trail, Ste. B Venice, FL 34285

Why have you joined the Association?

THE TEAM

Ms. Margaret Churchill Vice President mchurchill@agility.com

Mr. Colin May Operations Manager – US Import Shows cmay@agility.com

Mr. Rob Henry Operations Manager – US Export Shows rhenry@agility.com

Ms. Margaret Churchill mchurchill@agility.com

www.agility.com

We are happy to rejoin IELA after a period of 10 years. The association has had a complete metamorphosis becoming the vibrant, outward focused industry leader the members desired. This is now an association that I am proud to be a member of and I look forward to reconnecting with long-standing members and developing business with many new ones.

What makes your company an interesting asset for the IELA Family?

Agility Fairs & Events USA offers the best of all worlds – literally. Within the USA, we are a highly respected industry leader covering all American venues and with support from twenty-one service centres nationally. Most importantly, our teams are highly experienced, very responsive and easy to do business with. Globally, the Agility Fairs & Events network is very well known for its incredible breadth and depth of operations experience.

What are your expectations about the San Francisco Congress?

San Francisco is a wonderful choice as a host city for the 2018 Congress. The city is known for being culturally diverse, a convergence point for East and West, and a leader in 21st -century thinking. I am anticipating an active and challenging Congress and enjoying a fantastic time!

OUR SERVICES

ABOUT US

A long-established specialist in all facets of logistics for events and exhibitions in the USA and overseas, Agility Fairs & Events has been a leader in the industry for over 30 years. t

OUR STRENGTHS:

u National coverage of all venues in the USA.

u Twenty-one operational service centers across the USA.

u Responsive and experienced team that is easy to do business with.

u In house Customs Brokerage specialists.

u Competitive rates through Agility Logistics’ national carrier contracts.

u The Agility Fairs & Events global network with 55 locations worldwide.

TEAM

Ms. Laura Banks Exhibition Supervisor lbanks@charleskendall.com

Mr. Martin Smyth Exhibition Operations msmyth@charleskendall.com

Ms. Sean Hester Export Manager shester@charleskendall.com

Mr. Greg Parker Overseas Network Manager gparker@charleskendall.com

Why have you joined the Association?

To Support and encourage growth within the exhibition sector. To enable us to meet and work with new agents who share our passion for the event service. To share our experience with other agents who may need support in the UK market.

What makes your company an interesting asset for the IELA Family?

We are a privately owned freight forwarder that can provide complete end to end logistics services in many different areas of the freight industries. With our own offices across the globe, we have the ability to offer guidance on international shipping requirements. We also have a number of specialist departments within the group, so have vast knowledge on all aspects of shipping cargoes.

What are your expectations about the San Francisco Congress?

We look forward to meeting like-minded agents who share our passion and enthusiasm in a very specialist field. We are hoping to establish new relationships, and strengthen existing ones, whilst meeting face to face.

CHARLES KENDALL EVENT LOGISTICS

UNITED KINGDOM

Spur Road, Feltham Middlesex TW14 0SL +44208 831 1376

Ms. Laura Banks lbanks@charleskendall.com www.charleskendall.com

ABOUT US

We are much more than an exhibition and events forwarder. We have years of first-hand, specialist experience handling every last detail across major international venues including transportation, customs advice, and on-site assistance.

Charles Kendall can offer you a varied range of logistics services. Whether you are an organiser, exhibitor, trade association, or stand builder, you can rely on us to provide a professional and personal

OUR SERVICES

Event Logistics Management

On-Site Supervision & Coordination

Overseas Support

Distribution

International Transportation

Exhibition Stand Build Service

Compliant Document Service

SWITZERLAND

Why have you joined the Association?

Mr. Roger Buetikofer

Managing Director roger.buetikofer@expo-cargo.ch

Ms. Dilek Degirmenci

Managing Director dilek.degirmenci@expo-cargo.ch

Ms. Larissa Hofmann

Project Coordinator larissa.hofmann@expo-cargo.ch

Mr. Roger Buetikofer roger.buetikofer@expo-cargo.ch

We have joined several IELA partnering events and profited heavily from its network in the past years. It was finally time to become a full member and give something back to this precious community.

What makes your company an interesting asset for the IELA Family?

Expo-Cargo has been an active player in the exhibition logistics business for almost 16 years now. With all the expertise and knowledge gathered within these years, we think, Expo-Cargo will be a valuable addition to IELA.

What are your expectations about the San Francisco Congress?

We are looking forward to seeing our friends from around the world in the beautiful city of San Francisco. Additionally, we hope to get to know a lot of new people. It is always amazing to see how many people participate at the partnering event. And time is short to meet all of them.

ABOUT US

OUR SERVICES

Expo-Cargo Ltd. was established in 2002 as a subsidiary of Lamprecht Transport Ltd. in response to the specific requirements of exhibition logistics. With our service portfolio, we focus entirely on the needs of our customers in this area. Our specialists, with many years of experience in exhibition and event logistics, offer you all of their expertise and our known flexibility to ensure that your exhibition engagement is a success. You will be supported by our versatile and personal contacts at all major trade fair locations worldwide and our reliable partner network.

The team of Expo-Cargo Ltd. is staying in close direct contact with its customers, and often this leads to a long-standing partnership. Mutual confidence is the basis for a successful venture. t

THE TEAM

Mr. Manos Tsantes Owner and Managing Director mtsantes@mtsexpolog.com

Ms. Jenny Chiou Operations Manager chiou@mtsexpolog.com

Ms. Natassa Anastasiadou Sales and Exhibitions Coordinator ntsakali@mtsexpolog.com

Mr. Zurab Sologhasvilli Project Manager zuras@mtsexpolog.com

Why have you joined the Association?

We are well aware of the benefits of being an IELA MEMBER.

What makes your company an interesting asset for the IELA Family?

We can contribute to IELA because we are professionals in the field of exhibitions and we have 28 years of experience. Moreover, we are the only Greek forwarder that has, since its first year in business, retained the appointment as the official sole forwarder of the biggest exhibition that is held in Greece.

What are your expectations about the San Francisco Congress?

We look forward to meeting once again all our old, good friends and partners from the IELA FAMILY.

ABOUT US

MTS ExpoLogistics was established in August 2015 to provide exhibition & event logistics services. Our worldwide network of partners is fully experienced in handling exhibits at all international exhibition centres. With offices in Athens and Sofia, we provide high-level service for all types of events from small trade shows and conferences to major international exhibitions in Greece and all around the world.

Our professional team provides support in managing all domestic and international transport. Furthermore, all customs formalities and actions necessary for the delivery of exhibits to the stand are based on the latest technology in order to monitor all shipments from point of origin to destination. In addition, our team is always available to help with the process of filing all the required documents needed for each destination. t

GREECE

VOULIAGMENIS

Mr. Manos Tsantes mtsantes@mtsexpolog.com www.mtsexpolog.com

OUR SERVICES

Exhibition Logistics

Exhibition Conference / Congress and Event Logistics

Concert Events / Theatrical Scenery

Sports Events

Road Shows and Special Project Logistics

Fine Art

Household Goods

Warehouse Logistics

Global Forwarding by Sea, Air and Road

THE TEAM

VIETNAM

Why have you joined the Association?

After setting up our Vietnam office ten years ago and tapping into this new industry in our country, we decided that it was time to join IELA to ride the wave of economic development here and to build up our business networks, as well as help our Members who have businesses in Vietnam.

What makes your company an interesting asset for the IELA Family?

We have a young and enthusiastic team from a white spot country where the exhibition industry is significantly booming. We are in an excellent position to render our expertise to fellow Members.

What are your expectations about the San Francisco Congress?

Jerry Tran

As a new Member, we hope to have a lot of meetings with new friends as well as reconnecting with old friends, introducing our services to everyone, and putting a face to our name.

ABOUT US

OUR SERVICES

Established in December 2001, Transit Air Cargo is one of the Asia Pacific region’s leading providers of integrated transport and logistics solutions. We are also strategically positioned as the headquarters for the Asia Pacific rim supporting a network of offices across the region. We have offices located in cities such as Beijing, Shanghai, Ningbo, Shenzhen, Ho Chi Minh City, Myanmar and Philippines. TACS offers a broad portfolio of customized solutions to meet all of your logistics needs.

Even though our name may portray us as an “air cargo” company, we are, in truth, a diversified onestop logistics service provider.

Transit Air Cargo Vietnam was established in 2008 as a part of the TACS family.

hours a day, seven days a week, we are there to see you through with your shipments every step of the way. t

Based in a white spot country, new member Transit Air Cargo Vietnam Co., Ltd. shares this Vietnam Customs File.

VIETNAM

CUSTOMS FILE: VIETNAM

Customs file

General Documentary Notes

Invoice (freeform)

Packing list (freeform)

Combined invoice & PL

Defined format invoice

ATA Carnet

Certificate of Origin

Legalised Cert. of Origin

Packing declaration

Product brochures

Power of Attorney

Acceptable

Acceptable

Preferred Not Required

Not applicable

Not Required

Not Required

Not Required

Optional if requested

Not Required

Other general certification & documentary requirements

Certificate of Free Sale, Health Certificate & ISO Certificate for medical equipment and foodstuff.

Documentary language

Deadline details

LCL Cargo deadline

FCL Cargo deadline

Air Cargo deadline

Road Cargo deadline

Document deadline SEA

Document deadline AIR

Document deadline ROAD

10 working days before delivery

7 working days before delivery

7 working days before delivery

Depends on pickup location

7 working days before vessel arrival

7 working days before flight arrival

Not Required

Cargo & Document deadline notes

Any amendments of AWB/OBL must be done before freight arrival. Otherwise, there will be a penalty.

Temporary Importation details

Temporary importation

Will be made for all shipments before show opening. Since ATA Carnet is not applicable in Vietnam, a show license from organisers will be required to apply for temporary import permits. Bank guarantee will be required for private events. All freight destined to a show at a recogonised bonded venue will need a show licence to be issued by organiser's local partner. This will enable exhibits to be imported duty free until sold. For all private events in hotels or at agent premises, we need to put up a bank guarantee for the imports which must be re-exported within 30 days.

Sale of temporary imports

Documentary currency

English USD

Prohibited & Restricted

Prohibited goods

Used machinery and electronic products, army equipment / fireworks / weapons / ammunitions.

Restricted goods

Cosmetics, foodstuff/beverages require special licences, which must be obtained in advance.

Additional requirements

Censorship requirements - (videos, films, brochures, etc.)

Ministry of Culture approval (takes about 30 days).

Fumigation requirements

Not currently required.

After show ends, goods will be sent to a bonded warehouse for completion of permanent import formalities, which must be done within 30 days. Otherwise, goods must be re-exported immediately to avoid being confiscated.

Customs issues

Customs examinations

100% inspection of goods for correct declaration with number of pieces and value.

Problems with customs

Any non-declaration is subject to penalties.

General notes and comments

As long as shipping instructions are followed, shipments will be expedited.

Copyright © 2018 IELA. All rights reserved. For permission requests, write to adminiela@iela.org International Exhibition Logistics Association 4, rue Charles Bonnet, 1211 Geneva 12, Switzerland | T: +41 41 661 1718 | www .iela.org

THE POWER OF #GED18

For the third year in a row, the exhibition industry will gather together for a special event. Global Exhibitions Day, GED18, will be held on 6th June, 2018.

Everyone linked to the exhibition industry can participate in this UFI initiative, which aims to highlight the positive impact the exhibition industry has on jobs, business innovation, and local investment. It is a vital contributor to economic growth in cities, regions and countries.

As the International Exhibition Logistics Association, we will NOT miss it! It is crucial for our organisation to strengthen the role of the exhibition community worldwide, to raise GED18 awareness, and boost our membership’s participation.

Here are several of the actions IELA has planned:

Team-In-Action Pictures

Let’s show the exhibition industry what we can do!

Send your team picture to the Secretariat with your answer to the question, ‘Why do you love exhibitions’?

#NumberChallenge

UFI launched the #GEDNumberChallenge social media campaign, inviting participants to answer the question, ‘How many GED supporters can you fit in one single picture’?

The 2nd IELA Operations Summit was the perfect opportunity for IELA to participate in the Number Challenge. See our #GED18 supporters in these pictures.

I-Received-It Selfie!: IELA Report 86 #GED18 Cover Selfie

Have you received your IELA Report Edition 86? Share a selfie with the magazine on Facebook and/ or Twitter, indicating that the ‘IELA #GEDNumberChallenge has been delivered to City, Country - #GED18’. Spread the message and show you are also a supporter.

IELA Human Chain

From physical to digital!

During the OS18, we made a human chain to deliver a special #GED18 box. We also made a video to illustrate that IELA is ’Powering the Exhibition Industry – Working together delivering excellence around the world – EXHIBITION LOGISTICS strongly supports GLOBAL EXHIBITIONS DAY 2018’.

This video was included in the digital version of the previous IELA Report and it was shared on social media on April 6th

But the campaign is still ongoing. You can help to e-deliver the message by commenting on the video on Facebook or Twitter with the caption, ‘We continue the chain and we confirm the e-delivery of this #GED18 box in [Your City, Country]’.

We need to continue the chain virtually – Let’s e-deliver the package!

Follow Me Videos

Behind The Scenes: Lead the future of Logistics – showcasing the Onsite Operations position

GED Follow Me Video campaign:

How multifaceted the career opportunities within the exhibition industry are.

Two young operations managers from Kuehne + Nagel Düsseldorf helped the IELA Secretariat in this GED campaign to show what it really is that we do in our industry.

Behind The Scenes: The passion to serve - What the exhibition logistics industry has to offer

At the build-up of boot Düsseldorf, the world’s leading boating show, IELA got the chance to talk to Mr. Petros Michelidakis, Director boot Düsseldorf & Global Head – Boating and Watersport Events at Messe Düsseldorf.

You can see the full interview on iela.org/ news

GED18 Delivery Box video:

Our boomerang GED18 box video recorded during the Operations Summit with several delegates.

It has been shared recently on social media. Have you seen it? Make sure you share it to show your support! t

THE BRIDGE

The Bridge is IELA’s new project designed to promote communication between the Members and the BOM. It is an initiative of David Palomo from Suomen Messulogistiikka Oy, Finland, and René Carvajal Garcia from New Age of International Business, S.A. de C.V., Mexico.

René and David have been thinking and talking about this proposal for a long time and decided to offer it at a time when the “family” was together: during the Day Out in Prague. They felt it was the right moment to approach Elizabeth and Mariane to discuss their idea, which was pleasantly accepted by the BOM later.

David, what is the origin of this initiative?

As few years ago (I think it was the Munich Congress) we talked about the loneliness that some of the participants at the Congress feel when they arrive for the first time. As everything is new, and no face-to-face contact has been made previously, the start of the Congress can be tough for some of our new colleagues.

Also, participants may think that approaching the BOM is almost impossible. So, we wanted to create a bridge between the participants and the BOM to ensure that everybody feels comfortable and has an equal opportunity to propose new things for the development of the IELA family.

Why is it important to you?

This has been personally my battle for many years. I come from a little country without the kind of big business. that the Germans, Americans, or Indians have, yet I still offer my help, friendship and partnership to everybody. I do it not only for the business, but also for the wellness of the IELA family members.

What is the spirit of The Bridge and what are the objectives of The Bridge?

Empowerment of the people:

It is necessary to return to the basic idea that all members are equal members/persons and that every voice is necessary and needed.

A sense of belonging:

All members should know the importance of their contributions, not only their economic value, but also their ability to vote and give their points of view.

IELA pride:

We recognise the difficulty associated with the exhibition logistics business and the professionalism that IELA members demonstrate.

Areas of opportunity: It is important to channel the ideas or suggestions to the right place.

Promote the communication:

The Bridge is a conduit between the members and the BOM for: a. IELA members to know what the BOM does, their efforts, and the results of their actions.

b. BOM members to know what happens with the members, what they want, and what their concerns are, etc.

What will be the first actions of The Bridge?

On 13th June 2018, days before our annual Congress, René and David will hold a special webinar to present The Bridge.

The presentation will give a special “Introduction to the IELA Congress” for new members and newcomers.

The two will share their personal experiences and tips to help first-timers get the most out of their experience at an IELA Event. IELA members wishing to support this project and give a hand can also participate in this webinar.

The IELA Congress will start with the Induction Meeting, and just after that, all new members and newcomers are invited to have a meeting with The Bridge to get to know each other a little bit better and to clarify some questions they may have.

During the Congress, The Bridge Info Counter will be located in the lounge area, next to the Conference entrance. Feel free to come! The Bridge go-to person will be there every morning before the event programme starts!

More information about The Bridge and its projects

to get you involved in

People with whom

Contact David

can

initiative

SAY YES TO IELA!

With the EU’s new General Data Protection Regulation coming into force on May 25 th 2018, our association would like to be clear and transparent in the use and recording of your personal information.

If you’d like to keep receiving our newsletter, digital magazines, paper magazines, invitations to events, and general information, please take a few minutes to contact us and send us your consent.

Send your GRPN approval to adminiela@iela.org: Give us your “yes” to successfully lead our partnership into the digital age.

You will be able to update your contact details or unsubscribe at any time. This consent may be withdrawn at any time by email of by clicking on the “Unsubscribe” link in receiving emails with future effect. We will keep this information as long as it remains correct or until you ask us to no longer keep it.

Continue to give us your trust! t

SENIORS CLUB

This year, the annual Seniors Club meeting took place in Madrid from May 4th to 6th

All the participants send their heartfelt thanks to the sponsors of the event. Without their support, retired IELA Members would not be able to meet and maintain the IELA family spirit they have enjoyed over the years.

KINDLY SPONSORED BY:

• Clamageran Foirexpo, France

• EF-GSM Ltd, United Kingdom

• GBH Exhibition Forwarding Ltd, United Kingdom

• IELA Board of Management

• Inter Expologistics Ltd, Switzerland

• On-Site Exhibitions AB, Sweden

• OTIM Spa, Italy

• R.E. Rogers India Pvt. Ltd., India

• RESA EXPO LOGISTICS, Madrid > Gala Dinner Host

• Société des entrepôts, Switzerland

• Transit Air Cargo Singapore Pte. Ltd., Singapore

• TWI Group Inc., USA & Canada

• Waiver Expo Logística de Feira e Eventos Ltda., Brazil

• Ziegler Expo Logistics, Belgium t

VAT TAX IN THE UNITED ARAB EMIRATES

As of 1st January 2018, the United Arab Emirates began imposing a value added tax (VAT) of five percent on the CIF value of goods imported into the country, as well as goods and services provided to individuals in the country. VAT taxes exist in many countries around the world. It raises the cost of doing business in those destinations and begs a number of questions about when and how the tax is assessed, paid, and reclaimed. IELA has collected a number of resources to help Members learn more about the new tax and how their customers might be impacted. The materials can be accessed in the Member Zone on the IELA website. t

Business tips for addressing VAT in UAE:

• Effective Date: 1st January 2018

• Applicable Tax: 5%

• Online Portal Registration: From 1st October 2017

Your trust is our motivation – your success is our mission. Good cooperation in the digital age.

The Future is Here

People have always encountered change with mixed feelings. Now, however, we live in special times. Innovations are emerging and spreading faster than ever before.

But innovation does not happen in a vacuum. It is the result of deep collaboration and communication between inventors and users.

San Francisco is the perfect environment in which to build bridges. The technology ecosystem of Silicon Valley , with its startup mindset, tech gurus, IoT engineers, and developers, is the place where innovation is born.

The best way to take advantage of this proximity and follow the example of these great leaders of innovation is to develop programming around collaboration and communication. For this reason, we have worked on a new event concept that will help us to reach three main objectives:

} Boosting Congress content to emphasise problem-solving.

} Boosting involvement with small-group discussions designed to generate interaction, vibrant exchanges, and clear group outcomes.

} Boosting effective and productive results by enabling every participant to leave with at least ONE key business solution for the upcoming business period.

We believe that a positive attitude toward the future will allow each of us to evolve in a challenging – and changing – world. Our goal is to deliver knowledge and help you navigate through even the most trying of times. Here’s to embracing all of the exciting new happenings our industry has to offer!

Associations are crucial for fostering transformation and generating a flow of creative ideas that can add value to our industry and members’ economic development. If we, as an association, are able to support our members’ needs to be part of something bigger, then transformation will take place.

Through our events—one of the most important membership benefits—our association can play an active role in transforming the industry. We can address our members’ and delegates’ needs to evolve.

Let’s create an event legacy together. Let’s make our event in San Francisco memorable.

Driving Growth – Boosting Action.

Looking forward to welcoming you to the future!

See you on-site & kind regards,

Elizabeth t

CONGRESS & GENERAL ASSEMBLY PROGRAMME

Provisionary Programme 33rd IELA Congress

Parc 55 - A Hilton Hotel, San Francisco

Thursday, June 21st

12:00-20:00 Congress Registration

17:00-18:00

Induction Meeting by Mariane Ewbank and David Palomo Introduction to first time participants & new members

18:00-20:00 Photoshoot IELA Portraits

19:00-21:00

Friday, June 22nd

08:00-08:30

Welcome Cocktail IELA Congress

Kindly sponsored by R.E. Rogers India Pvt. Ltd., India

Dress Code: Smart Casual

Registration for the General Assembly

08:30-09:00 Welcome & Roll Call

09:00-11:00 General Assembly

11:00-11:15 Coffee Break

Kindly sponsored by Suomen Messulogistiikka Oy, Finland

11:15-12:00 IELA Forum - Think Campus

12:45-13:00 General Assembly Closing

13:00-14:00 Lunch Break

Kindly sponsored by Schenker Deutschland AG, Germany

Saturday, June 23rd

08:00-08:45

09:00-10:00

10:00-11:15

11:15-11:35

11:35-11:45

11:45-12:00

12:00-13:00

13:00-14:45

14:45-15:15

15:15-17:00

17:00-17:15

17:30-18:30

19:30-19:45

19:45-24:00

Breakfast Brains

Keynote Speaker

IELA Forum - Stream to Action

Coffee Break

Kindly sponsored by Airlink International U.A.E, UAE

34th IELA Congress, Milan 2019

2020 Candidates Presentations & Voting

Lunch

Working Group Sessions

Coffee Break

Kindly sponsored by KEMI - LEE Co., Ltd, Korea

Working Group Presentations

Closing by the IELA Chair

IELA Road Runners

Kindly sponsored by Airways Freight Corporation, USA

Bus Departure to Gala Dinner & Award Night

Gala Dinner & Award Night

14:00-16:00

Formal Networking Sessions Part 1 6 Slots

16:00-16:30 Coffee Break

Kindly sponsored by Samehco Intl Forwarding & Exhibition Services, Egypt

Sunday, June 24th

09:30

Kindly sponsored by Expowestrans LLC, Russia

Dress Code: dark lounge suit & cocktail dress

Bus Departure to DAY OUT

16:30-18:30

Formal Networking Sessions Part 2 6 Slots

19:15 Bus Departure to Host Dinner

19:30-23:00 Host Dinner

Dress Code: Casual

10:00-15:30

19:00-21:00

DAY OUT

Kindly sponsored by Transit Air Cargo Inc., USA

Welcome Cocktail Partnering Event

Kindly sponsored by AMR Group, Inc., USA

HOST

Highlight Events Induction Meeting

All IELA Members are welcome to join the Induction Meeting. Mariane Ewbank and David Palomo will welcome this year’s New Members and deliver their Membership Certificates to them.

IELA Welcome Cocktail

The IELA Welcome Cocktail reception is one of the most highly anticipated events at the Congress. It marks the beginning of the meeting and provides the first opportunity for the delegates to meet old friends and make new ones.

Come and meet our New Members personally!

PS: The Bridge team will be available for all new members and newcomers after the meeting. (Find more information about The Bridge on page 22) t

Kindly sponsored by R.E. Rogers India Pvt. Ltd., India

Join us in the Cyril Magnin Foyer.

Come to the IELA Welcome Cocktail and don’t forget to have your IELA Portrait taken at the entrance! t

Host Dinner

Mission Rock was originally a tiny island located in a part of San Francisco Bay known as Mission Bay, south of the Oakland Bay Bridge.

Through the years, the Mission Bay area has been the site

IELA Road Runners

The IELA Runners will be divided into two groups. An accelerated group will run approximately 1 hour, and a casual group, will run approximately 45 minutes with stops for sightseeing and photos!

of grain terminals, major shipbuilding, and a key maritime commerce centre. Today, it is an active freight terminal.

Be ready to enjoy the view, the food, and most of all, the company! t

Kindly sponsored by Airways Freight Corporation, USA

Put your shoes on and join the IELA Runners! t

Gala Dinner

Our 2018 IELA Gala Dinner and Awards Night will take place in the exceptional California Academy of Sciences.

The California Academy of Sciences is more than a museum. It is a working laboratory dedicated to sustaining life on

Kindly sponsored by Expowestrans LLC, Russia

earth. The facility maintains over 26 million specimens and is the only place in the world to house an aquarium, planetarium, rainforest, and natural history museum together in one location.

Open your senses and be ready for a unique gala dinner! t

Welcome Delegates to the 33rd IELA San Francisco Congress 2018

Masterpiece International Ltd. is pleased to be a part of another year of the IELA Congress and especially to be welcoming IELA Members to the 33rd General Assembly and Congress – Bridging the World - Driving Growth - Boosting Action, San Francisco, CA – June 21st- 24th. This year’s Congress is sure to delight and provide attendees with the full resources IELA has to offer.

Congress 2018 will afford all members and potential new members the tools to “bridge the world” of Exhibition and Events Logistics and allow for seamless growth, new ideas for approaching international moves, social media presence and marketing, and great networking potential. This year’s approach, set against the metropolis of San Francisco, will enhance our abilities as industry powerhouses to fully dive into problem-solving, brainstorming, and navigating our way through shared ideas from our trade leaders towards new approaches and solutions for our ever changing field.

Once again, we welcome you to the 33rd General Assembly and Congress – Bridging the World - Driving Growth - Boosting Action, and we hope that you explore & connect for the building of great business foundations amongst IELA members. t

Cleopatra A. Tomic

GENERAL ASSEMBLY & ELECTIONS

Friday, June 22th 2018 – Cyril Magnin I, II & III, Hotel Parc 55, Hilton SF

All participants in the General Assembly have to register from 08:00 to 08:30 at the Cyril Magnin Foyer registration desk.

For those who have been named as a proxy for another member, please remember to bring the proxy form, as it is required to register.

The programme of the day will start at 08:30 with the Welcome and the New Members Roll Call. At 09:00, the General Assembly and the voting will begin.

During the voting, all IELA members will vote for:

a) New members of the Committee (show of hands).

b) New Members of the Board of Management (paper ballot to elect six of nine candidates).

c) Chairman of the Board of Management (paper ballot).

d) External Auditor (show of hands).

IELA COMMITTEE CANDIDATES:

The Committee is composed of three members, each elected by the General Assembly for two-year terms. It designates its Chairperson and organises itself.

The Committee is responsible for verifying and preparing:

a) that the decisions of the Board are in accordance with the provisions of the Articles;

b) that the financial status of IELA remains in accordance with the principles established by the General Assembly;

c) that the finances of IELA are managed in a forthright manner, in accordance with Generally Accepted Accounting Principles;

d) that candidates are standing for election.

Last year, the Membership elected Bas Oversier, Hudig & Veder B.V., The Netherlands, and Vincenzo Scrudato, DHL Trade Fairs & Events, Germany, for two years.

This year, one Committee Candidate has to be elected and the candidate is:

Markus Eichenberger (Re-election)

BTG SUISSE LTD., SWITZERLAND

ELECTION of EXTERNAL AUDITOR:

AUDICONSULT Geneva stands for re-election as IELA’s External Auditor.

Why do we, as an association, require an External Auditor?

Auditors are used to ensure that organisations maintain accurate financial records and statements. An External Auditor is someone who examines the financial records and business transactions of an Association with which he or she is not affiliated.

An External Auditor is typically used to avoid conflicts of interest and to ensure the integrity of the auditing process. When an audit is performed, it is the financial auditor’s responsibility to make sure that records are examined in an honest, professional, and forthright manner. t

On Friday June 22nd, the elections for the six seats available on the IELA Board of Management will take place during the General Assembly. We are glad to present the nine candidates, in alphabetical order, standing for election for a two-year term

Candidates to BOM Elections

Mr. Vicky Bedi

As a chartered accountant with extensive experience in fiscal laws and as PS Bedi Group CEO, Vicki Bedi’s focus has been on providing unique solutions and deepening relationships with customers across all logistics domains. He has served on the boards of IELA, IAEE, PLN, and GPLN, and brings extensive experience to delivering member benefits.

If elected, he will leverage his relationships and use his passion for young leaders to motivate IELA Members to volunteer and take leadership positions in WGs and the BOM. He will work toward expanding member benefit programs, including the launch of regional events and business opportunities that invite organisers/ project managers, etc. to IELA Events. t

Mr. Jeff Broom

Jeff Broom started his career in exhibition logistics in 1986 when he moved to Birmingham to join TNT Exposervice. At the time, he was advised that he would either ‘love or hate exhibitions’. From day one, he loved them and still does to this day even after nearly 20 years of working at Europa Showfreight.

This is his second attempt at joining the BOM and he hopes (with the members’ support) that he can make it a successful attempt. ‘ IELA, like any organisation, needs to evolve, and I hope that in the future I can help IELA achieve its goals’

‘I look forward to receiving your support and hope to see you all in San Francisco’ t

Mr. Feyzan Erel

Feyzan Erel founded GRUPTRANS in 1987. He joined IELA in 1992. What he started ‘with three lovely persons in a small office’ is now a family of 30 wonderful individuals.

No one ever left the company to work for another forwarder and he is proud of them.

Feyzan is the CEO of the company, but he still pushes crates together with all the workers and staff when needed. He still remembers the long nights, his short naps over the carpet rolls in the hall during build-up, and sharing his sandwich with the others.

IELA’s main asset is its Members from all over the world. Erel has always preferred to invest first in people.

‘I will be standing for reelection until the young generation takes over. I am a proud motorcycle rider, private pilot, licensed forklift operator, and a good father’ t

Mr. Guido Fornelli

Guido Fornelli holds a degree in Business Administration and has spent his entire career in freight forwarding and exhibitions and events logistics at Expotrans where he became Managing Director in 2005. Under his leadership, the company has grown from two to six branches in Italy and one in Moscow. Before becoming MD, Guido played different roles within Expotrans developing special projects in new markets and industries. He has been an active Member of IELA since 1992 and served as a board member from 2003 to 2008.

He has supported the Association as a member or chairperson of different working committees and at numerous IELA events. He is currently the chair of the Industry Relations WG. t

Mr. Achim Lotzwick

Achim Lotzwick joined the industry in 1976. Today, Achim is responsible for the entire exhibition freight logistics division at Cretschmar, with offices in four different locations in Germany.

Achim was Chairman of different Working Groups in IELA. He was elected to the IELA Board of Management in 2007 and was Vice Chairman and Chairman of IELA. In the year 2013, he was awarded the IELA Honorary Membership.

Our industry is changing drastically and rapidly. Virtual exhibitions, Big Data, IT challenges and Millennials are making a footprint. Achim would like to contribute to making all members and the Association, competent achievers in this future environment. t

Mr. James Ng

James Ng worked for KCDAT SIN as Operations Manager from 1974 to 1981. There, his interests were piqued by handling the first ‘Indee Exhibitions’ in 1974 and the French ‘Technical Exhibitions’ in 1976.

He served as Director/ General Manager of RE Rogers Singapore from 1981 to 2000 where he helped to grow the group in the Far East and led its introduction into China.

In 2002, he started Transit Air Cargo Singapore where he is Managing Director for the group in the AsiaPacific Region. In 2006, TACS bought a 10,000 sqm warehouse cum office, which serves as a HQ for their branches in Beijing, Shanghai, Shenzhen, Ho Chi Minh City, Manila, and Myanmar. t

Mr. Mehmet Özal

Mehmet Ozal started in the exhibition industry as the foreign trade manager of a textile machinery distributor that exhibited in trade fairs in the 1990s. He changed careers, and in 1998 became Assistant General Manager of Turksped, responsible for exhibition logistics.

After successfully managing many events worldwide, he moved to Ekol Logistics in 2002 to establish and develop the Fairs & Exhibitions department.

He is currently a member of the executive board of Ekol and General Manager of Sea & Air Freight, which includes the Fairs & Events and Project Transportation business units. He considers his other personal interests, photography, history, and fine arts, as delicious spices of life. t

Mr. Christoph Rauch

After graduating from the European Business College in Munich, Christoph – a second generation exhibition logistics leader –started his career with BTG in 2001.

Christoph has been the Managing Director of BTG since 2006. Following in his father’s footsteps (a founding father of IELA), he has always been very active in IELA. He was and is a member of several Working Groups (Training, Membership and Standards) and was elected to the Board of Management of IELA in 2007. He was Treasurer and Vice-Chairman of IELA twice and was finally elected as Chairman of the Board of Management of IELA in Amsterdam in 2014.

Christoph prefers to spend his free time with his family, riding his motorbike and visiting the Allianz Arena, the home of his favourite football club – FC Bayern Munich. t

Mr. Bas Wiendels

Bas Wiendels is an energetic and enthusiastic Dutchman. He founded Valverde 12 years ago to focus on a high service level for event-logistics services. IELA has played a prominent role in his 25year career. Bas attended his first IELA Congress in 2000 in Edinburgh and hosted a creative and dynamic forum discussion at the IELA Congress in Amsterdam in 2014.

He has been a board member of the Dutch Exhibition Association (CLC/VECTA) for more than 5 years, representing Dutch suppliers.

He is a host speaker at the Amsterdam and Tilburg University of Applied Science where he shares his passion and stories about the logistics business to attract the next generation of professionals to the industry. t

Christoph Rauch

Wiendels

IELA FORUM on DIGITIZATION Putting SMART to WORK

CRM

It was destiny: No other topic in San Francisco is more appropriate than DIGITIZATION. It’s a topic that arouses both fear and excitement and IELA has designed programming around it.

This IELA Forum will enable you to achieve effective and productive results for your business. It is the fulfillment of our goal as an association to ensure that every single member goes back home with at least ONE key business solution for the upcoming business period.

Cyber Security

Here is our strategic approach and a content map for San Francisco:

The Goals:

1. Deliver specific event content focusing on our members’ needs for ‘DRIVING GROWTH – BOOSTING ACTION’.

2. Facilitate change with IELA facilitator, Greg Keh, who will lead attendees in a problemsolving exercise.

3. Empower the audience with strong content and experts.

Data Analytics

The Format:

A. The THINK CAMPUS will be THE discussion area on specific topics challenging the event & exhibition logistics industry, such as DIGITIZATION, DIVERSITY and DIGITAL NATIVES.

B. BREAKFAST BRAINS will be 45 one-on-one discussions with experts focused on solving real-life problems.

Internet of Things

C. STREAM TO ACTION: Attendees will be able to choose which stream is most relevant for them to join. Each STREAM will have an ENABLER (specialist) and a FACILITATOR (an IELA member). All outcomes will be presented to all delegates after the coffee break as a group discussion. The ENABLERS will not present. They will sit in the group while the outcomes are projected on the wall to the entire audience. The topics that will be addressed include:

} The Future of our Data – Cyber Security

} Out of the Darkness – Data Analytics

} IoT - The Future of our Supply Chain

} Automated Logistics – Tracking our Now

Automated Logistics

In IELA, we take education very seriously. We recognise the needs of different generations within our membership and work to meet all of those needs.

Join us in San Francisco and experience change!

Your IELA Team t

Hotel Details & Practical

PARC 55 SAN FRANCISCO A HILTON HOTEL

Its location in the heart of downtown San Francisco’s Union Square, Parc 55 offers the ideal environment for doing business.

With a downtown location in vibrant San Francisco, Parc 55 San Francisco –A Hilton Hotel is the perfect setting to experience the finest shopping, dining and entertainment that the city has to offer. Just a block away, guests can catch one of the city’s historic Cable Cars to discover artisanal coffee shops and bars.

It is also just a short walk away from the Moscone Center and Union Square.

u Travel

San Francisco International Airport (SFO) offers direct flights to more than 38 international destinations on 32 international carriers, and its 14 domestic carriers offer nonstop service to 79 cities in the U.S.

u By Public Transport

Located just 14 miles south of the city, the Bay Area’s largest airport connects to downtown via Bay Area Rapid Transit (BART). Trains arrive at the SFO International Terminal every 15 minutes and it’s just 30 minutes to downtown San Francisco. A one-way ticket from SFO to downtown is $8.95.

u By Taxi

Taxis depart from roadway islands on the lower level outside the Arrivals/ Baggage Claims area in all terminals.

The travel time to popular drop-off points in downtown San Francisco is usually around 30 minutes (depending on traffic) and fares range from $45-60. t

SAN FRANCISCO PARADE

WELCOME COCKTAIL CONGRESS 2018

Where Cyril Magnin Foyer, Hotel Parc 55

When Thursday, June 21st

Schedule 19:00 - 21:00

Code Smart Casual

HOST DINNER

Where Mission Rock

When Friday, June 22nd

Meeting Point Hotel Lower Lobby

Departure

Code Casual

19:15 and 19:30

IELA ROAD RUNNERS

Where Around the City

When Saturday, June 23rd

Meeting Point Hotel Lower Lobby

Time of Run 1 Hour

Schedule 17:30 - 18:30

Airways Freight Corporation, USA

GALA DINNER & AWARDS NIGHT

Where The California Academy of Sciences

When Saturday, June 23rd

Meeting Point Hotel Lower Lobby

Bus Departure Between 19:30 and 19:45

Dress Code Dark lounge suit & cocktail dress

DAY OUT

Where Long Branch, Saloon & Farms

When Sunday, June 24th

Meeting Point Hotel Lower Lobby

Bus Departure Between 9:30 and 10:00

Air Cargo, Inc., USA

Welcome to the 7th IELA Partnering Event!

PARTNERING DEFINITION:

Establishing a long term win-win relationship based on mutual trust and teamwork, and on sharing risks and rewards. The objective is to focus on what each party does best, by sharing resources, and establishing specific roles for each participant. (businessdictionary.com)

Seven years of partnering. What other international organisation can boast of this track record? It is fitting though, if you consider that this is one of the platforms on which our association was built.

The purpose of our group is to build and develop relationships, forge new partnerships, and create new business. That is exactly how IELA was born. In 1985, seven gentlemen who are now considered icons in our industry came together in Geneva to examine ways to increase business, improve processes, expand horizons, and ensure that we all adhered to the same standards. That was truly IELA’s first Partnering Event.

Our first event in Barcelona was highly successful with 252 delegates, and by last year in Prague we had grown to 400+. From these sessions, our members have increased their business and the Association has benefited greatly from the partnering delegates seeing the value of IELA and becoming members themselves. The event provides growth for the individual delegates, member companies, and the association as well.

Associations and connections are essential to the success of any business. And in this time of electronic everything, the importance of face-to-face meetings should not be discounted. How many times have you had a client, an agent, or an organiser on the cusp of making a decision, but unable to do so? Then, with a personal meeting everything comes together. It may be old school, but it’s still relevant.

It can be intimidating—a room of 400 people, all wearing nametags, looking anxious, some you know, some you don’t. It pushes some of us out of our comfort zone. But we’ve all been there before – your first school dance, job interviews, first day at a new job. I believe our Association is excellent at making our delegates feel welcome and comfortable.

So, relax and enjoy – we are all there for the same purpose, to meet new people, discuss business opportunities, and develop what we hope will be long-lasting relationships t

Sandi Trotter

2018 Congress & Partnering Event MC

True Connections Are Face To Face

At our roots, we are social human beings. From my point of view, the trust and drive behind solid business relationships comes from sharing a real, physical presence –and that’s something that even the most productive online conversations can’t provide. WebEx, Skype, FaceTime, or any of the other digital communication platforms can’t convey the subtle body language, facial expressions, or warmth of human interaction in the same way that a friendly hug or handshake can. Face-to-face meetings are the best opportunities for humans to exchange positive energy, values, and interests.

So what are the benefits of networking in person?

There are many byproducts of real-life networking, such as:

u Receiving critical feedback

Obtaining recognition for ideas

Making new and renewing old acquaintances

Getting inspiration from peers and mentors

Feeding a passion for learning and engaging

Developing sustainable relationships

Despite all of the benefits of interacting with humans, it may not be easy for some people at first. Networking is a skill that needs to be developed—sometimes gradually. In a diverse setting with many individuals from different

cultures, it can be challenging to make initial contact. Fortunately, the IELA Partnering Event makes it easy for delegates to engage with one another, even for the first time.

Over the years, we have built a dynamic and user-friendly program for bringing professionals together. It is IELA’s way of demonstrating the power of face-to-face networking.

We look forward to helping you truly connect. t

Michael Stromeyer

PARTNERING EVENT PROGRAMME

Provisionary Partnering Event Programme

Official Event location: Hotel Parc 55 - A Hilton Hotel - San Francisco, USA

Sunday, June 24th 15:00 20:00 Event Registration 19:00 21:00 Welcome Cocktail - Kindly sponsored by AMR Group, Inc., USA Dress Code: Smart Casual

Monday, June 25th 08:30-08:45

Welcome

Please be seated at your first table at 08:45 08:45-10:45

Formal Networking Session Part 1 6 slots 10:45-11:15

Coffee Break - Kindly sponsored by Schenker Deutschland AG, Germany 11:15-13:15 Formal Networking Sessions Part 2 6 slots 13:15-14:15 Lunch 14:15-16:15

Formal Networking Sessions Part 3 6 slots 16:15-16:45 Coffee Break - Kindly sponsored by ELF SHIPPING LLC, UAE 16:45-17:45 Formal Networking Sessions Part 4 3 slots

17:45-18:00

Closing Session 19:30 Departure to Partnering Event Night 20:00-24:00

Partnering Event Night - Fort Mason Center

Kindly sponsored by P S Bedi & Co. Pvt. Ltd | PSBedi Group, India Dress Code: Casual

Tuesday, June 26th

08:00 Bus Departure to Golf Tournament 09:00-15:00 Golf Tournament - Kindly sponsored by E.S.I. Expo Services International, France 09:15-09:30 Bus Departure to the Tour of the Fairground 10:00-12:30 Tour of the Fairground 09:00-14:00 Informal Networking

Partnering Event Night

Partnering Event Night, the final dinner of our annual meeting, is the last opportunity for organised networking. Enjoy informal conversations and take home some selfies and photos as souvenirs. It’s a time not to say goodbye, but to say, ‘see you next year’.

This year, we will be celebrating in Fort Mason , once known as San Francisco Port of Embarkation US Army as it is a former United States Army post located in the northern Marina District, alongside San Francisco Bay. Initially used during

World War II as a coastal defense site and subsequently as a military port facility, it was the principal port for the Pacific campaign.

Today it is part of the Golden Gate National Recreation Area and the site of several cultural facilities. The entire fort area is listed as a historic district on the National Register of Historic Places, with over 49 buildings of historic significance.

Join the Partnering Event Night and savour the last moments of a great IELA event!

Kindly sponsored by PS Bedi & Co. Pvt. Ltd | PSBedi Group, India

IELA PARTNERING EVENT NIGHT

Fort Mason Center

When Monday, June 25th

Bus Departure at 19:30

Dress Code Casual

sponsored

WELCOME COCKTAIL PE 2018

Where Cyril Magnin Foyer, Hotel Parc 55

When Sunday, June 24th

Schedule 19:00 - 21:00

Dress Code Smart Casual

Welcome Cocktail

IELA traditional Welcome Cocktail is the starting point to our annual Partnering Event.

The first networking opportunity for all attendees to have a relaxed reunion with old friends, to salute business partners and make new contacts.

IELA TOUR OF THE FAIRGROUND

u Where Moscone Center, San Francisco

u When Tuesday, June 26th

u Meeting 9:15

Tour of the Fairground

All delegates participating in the Partnering Event are invited to join the IELA Tour to the Moscone Center on Tuesday June 26 th. We will meet up at 9:30 to have a short walk of about 10 minutes to the exhibtion center. Get ready to ask any technical question!

The Moscone Center is divided into three major areas: Moscone South opened in 1981;

Moscone North opened in 1992; Moscone West opened in 2003.

The center hosted 74 events in the 2016/2017 fiscal year with an attendance of over a million people. t

sponsored by E.S.I. Expo Services International, France

IELA Golf Open

IELA GOLF OPEN

u Where TPC Harding Park Golf Course

u When Tuesday, June 26th

u Bus Departure at 08:00

u Tournament duration: from 09:00 to 15:00

We are pleased to invite you to the 2018 IELA Golf Tournament taking place on Tuesday, June 26th at the TPC Harding Park Golf Course, located on the outskirts of San Francisco.

The 18-hole, par-72 Harding Park course is situated on a gently rolling peninsula surrounded by the shores of Lake Merced in San Francisco. Ranked by Golf Digest as one of the 'Best Places to Play' (4.5 out of 5 stars), TPC Harding Park continues to be a 'must-play' for San Francisco and Bay Area residents and visitors alike.

The tee will be reserved from 09:00, so there will be plenty of time to check in and collect golf clubs, which are available for hire.

In between the tournament and the Cup

Are you prepared for a challenge?

Who will be the winner of the 2018 IELA Golf Open?

We hope all IELA golf players will enjoy the tournament and the golf course for a relaxed informal session of networking.

Please let us know if you are interested in joining the IELA Golf Tournament by sending a short email that includes your mobile number and your needs (full or half set of clubs, left- or right-handed) and your handicap to Dennis@iela.org t

Handover, all players will enjoy a nice relaxing lunch at the Cypress Grill

ARGENTINA

Ms. Laura Anchava BTG-Expotrans SA

Mr. Diego Hernan Sita HOBBIT Worldwide Logistics S.A.

AUSTRALIA

Ms. Fiona Ostoja Agility Fairs & Events Pty (Australia) Ltd

Mr. Jim Pantopolis Agility Fairs & Events Pty (Australia) Ltd

Ms. Niseth Boerrigter Schenker Australia Pty Ltd

Mr. Ben Wilson Schenker Australia Pty Ltd

AUSTRIA

Mr. Walter Zehetner Schenker & Co AG

BELGIUM

Mr. Pieter Francken Ziegler Expo Logistics

Mr. Jean-Marc Salmon Ziegler Expo Logistics

BRAZIL

Ms. Vanessa Dos Anjos Mello DHL Trade Fairs & Exhibitions Brazil NP

Ms. Renata Vinhas FINK Mobility

Ms. Claudia Almeida Fulstandig Shows E Eventos MC Ltda.

Ms. Mariane Ewbank Fulstandig Shows E Eventos MC Ltda.

Mr. Claudio Machado Fulstandig Shows E Eventos MC Ltda.

Mr. Igor Lopes Interlog Ltda

Mr. Marcos Marcelo Souza Interlog Ltda

Mr. Sidnei Brandao Showfreighter Logistica Ltda.

Mr. Marcelo Paradela WAIVER EXPO Logistica de Feiras e Eventos Ltda

Mr. Aurivan Silva WAIVER EXPO Logistica de Feiras e Eventos Ltda

CANADA

Mr. Danny Mekhuri TWI Group Inc. (Canada)

Ms. Sandi Trotter TWI Group Inc. (Canada)

CHILE

Mr. Alfredo Santander Cargosan Logistica Ltda.

Ms. Alicia Mayer Deca Express S.A.

COLOMBIA

Mr. Antonio Rodriguez PROTRAC Ltda Fairs & Exhibitions

Ms. Pammela Rodriguez PROTRAC Ltda Fairs & Exhibitions

Mr. Rafael Carvalho Waiver Logistics Colombia SAS

Ms. Martha Lucia Novoa Waiver Logistics Colombia SAS

DENMARK

Mr. Lars Skovhøj On-Site Denmark Aps

EGYPT

Mr. Wassim Gabriel Intermove Egypt

Mr. Dr. Magdy El Zeki Overseas Int. Services

Mr. Loutfi Guirguis Samehco Intl Forwarding & Exhibition Services Co.

ESTONIA

Mr. Urmas Palk UPEX LS Ltd.

FINLAND

Mr. Heikki Mattola CHS Expo Freight Oy

Mr. David Palomo Sanchez Suomen Messulogistiikka Oy

FRANCE

Mr. Mickael Bouazza ATS EVENTS SAS

Mr. Gildas Hunot ATS EVENTS SAS

Mrs. Caroline Betam Bollore Logistics

Mr. Laurent Canot Bollore Logistics

Mr. Lucien Lawson Clamageran - Foirexpo

Mr. Amaury Chaumet E.S.I. Expo Services International

Mr. Yann Guyon De Chemilly E.S.I. Expo Services International

Mr. Emmanuel Pitchelu E.S.I. Expo Services International

Mr. Rachid Bensaber Expo Plus

Mr. Jérôme Perrin GLOBAL EXPOSITION SERVICES

Ms. Sandra Ruppé GLOBAL EXPOSITION SERVICES

Ms. Sally Al Salman Schenker France SAS

Ms. Pauline Villemaine Schenker France SAS

GERMANY

Ms. Nicole Nedwed Agility Fairs & Events GmbH

Mr. Philipp Woll BTG Expo GmbH

Mr. Frank Holzhauser BTG Messe-Spedition GmbH

Mr. Dirk Kastenhofer BTG Messe-Spedition GmbH

Mr. Klaus Pauluschke BTG Messe-Spedition GmbH

Mr. Christoph Rauch BTG Messe-Spedition GmbH

Ms. Alexandra Sebald BTG Messe-Spedition GmbH

Mr. Heinz Latham Cretschmar MesseCargo GmbH

Mr. Achim Lotzwick Cretschmar MesseCargo GmbH

Ms. Sabine Pizzati DHL Trade Fairs & Events GmbH

Mr. Vincenzo Scrudato DHL Trade Fairs & Events GmbH

Mr. Olivier Raue Expo Speed GmbH

Mr. Jörg Kessenbrock Hansa-Messe-Speed GmbH

Mr. Sebastian Gahren Kuehne + Nagel (AG & Co.) KG

Mr. Matthias Beyer Panexpo GmbH

Mr. Roland Kreitmayr Schenker Deutschland AG

Mr. Ulrich Manten Schenker Deutschland AG

Mr. Gautam Mehta Skyways SLS Logistik GmbH

Mr. Alok Sharma Skyways SLS Logistik GmbH

GREECE

Mr. Ioannis Fritzelas Harlas International Transport S.A.

Mr. Bill Karafilsis Harlas International Transport S.A

Mr. Orphee Beinoglou Jr. Orphee Beinoglou International

Forwarders S.A.

Mr. Kostas Fampridis Orphee Beinoglou International

Forwarders S.A.

HONG KONG

Ms. May Kwok BALtrans Exhibiton & Removal Ltd.

Ms. Pauline Leung BALtrans Exhibiton & Removal Ltd.

Mr. Terruce Chan JES Logistics Ltd.

Ms. Joanna Lam JES Logistics Ltd.

Mr. Albert Tsui JES Logistics Ltd.

Ms. Charmaine Wong JES Logistics Ltd.

Mr. Roland Tse

Top-Trans Expo Logistics

(Hong Kong) Co., Ltd.

Ms. Joelle Zheng Top-Trans Expo Logistics

(Hong Kong) Co., Ltd.

Ms. Karen Ngo Unitex Logistics Ltd.

Ms. Stella Wu Unitex Logistics Ltd.

HUNGARY

Mr. Miklós Bartkó Masped Logistics Ltd.

Ms. Andrea Földes Schenker Ltd.

INDIA

Mr. Uttam Gupta BIG Logistics India Pvt. Ltd. (Bright India Group)

Mr. Aashish Kulkarni Orient Marine Lines Pvt Ltd

Mr. Shirish S. Kulkarni Orient Marine Lines Pvt Ltd

Mr. Vicki Bedi PSBedi Group

Mr. Jatin Bharadwaj PSBedi Group

Mr. Sudhir Dhavan R.E. Rogers India Pvt. Ltd.

Mr. Manoj Kumar R.E. Rogers India Pvt. Ltd.

Mr. Ravinder Sethi R.E. Rogers India Pvt. Ltd.

Mr. Sushil Upadhyay Kumar R.E. Rogers India Pvt. Ltd.

Mr. Parag Padhya Siddhartha Logistics Co. Pvt. Ltd.

IRAN

Mr. Pejmon Kayvon Tehran Rakhsh Co. Ltd.

IRELAND

Mr. Niall Thompson Interflow Logistics Ltd

ISRAEL

Ms. Relly Hason

ITALY

Showtime Expo & Events by ICL

Mr. Mauro Sartori Cogefrin S.p.A

Mr. Guido Fornelli Expotrans S.p.A

Ms. Maria Mambelli Expotrans S.p.A - Bologna

Mr. Andrea Bianchi ISPED Srl

Mr. Maurizio Rinaldi ISPED Srl

Ms. Ivana Brundi NAC Expeditions Srl

Mr. Mario Carniglia OTIM S.p.A

Ms. Chiara Rossolimo OTIM S.p.A

JAPAN

Mr. Hitomi Tamura Agility Fairs & Events Ltd. Japan

Mr. Toshihiro Sasahara BLUELINE CO., LTD.

Mr. Takashi Oide Fairtrans International Ltd.

Mr. Ryu Ishida Ishikawa-Gumi Ltd.

Mr. Tatsuo Shigeta Ishikawa-Gumi Ltd.

Mr. Masao Sakurai Nissin Corporation

Mr. Hiroaki Tanabe Nissin Corporation

Mr. Shin Sasaki Pacific Inc

Mr. Yuki Shimoide Pacific Inc

KINGDOM OF SAUDI ARABIA

Mr. Ziad Harb BCC Logistics KSA

KOREA

Mr. Marko Jung Korea GLS, Inc.

Mr. Trans Park Korea GLS, Inc.

Mr. Kyung Rock Min Korea Interlink Inc.

LITHUANIA

Mr. Vaidas Beniusis PAN-LITService JSC

Mr. Mark Novoselskij PAN-LITService JSC

MALAYSIA

Mr. Chong Lee Ngiam Curio Pack Sdn. Bhd.

Mr. Chong Terk Ngiam Curio Pack Sdn. Bhd.

Mr. Chandra Ganesh Felix Expo Logistics (M) Sdn Bhd Thamby Rajah

Mr. Albert Perianayagam Felix Expo Logistics (M) Sdn Bhd

Mr. Kumarason Arumugam JIM Project & Expo Logistics (M) Sdn.Bhd

Mr. Daniel Mithran JIM Project & Expo Logistics (M) Sdn.Bhd

Mr. Mohd Rasyid R.E. Rogers (Malaysia) Sdn Bhd Bin Abdullah

Mr. Chris John Smith R.E. Rogers (Malaysia) Sdn Bhd

MEXICO

Mr. Nicolas Cucidis CargoLive, S. de R.L. de C.V.

Mr. Luiz Henrique Ferronatto CargoLive, S. de R.L. de C.V.

Mrs. Johanna Romero CargoLive, S. de R.L. de C.V.

Mrs. Kim Valdes CargoLive, S. de R.L. de C.V.

Mr. Rene Carvajal Garcia New Age Of International

Business S.A. de C.V.

Mr. Edgar Gonzalez Rosales New Age Of International Business S.A. de C.V.

Mr. Oscar Mendez Pro Kio S DE RL DE CV. de la Brena

Mr. Jorge Koszeg Pro Kio S DE RL DE CV.

MOROCCO

Mr. Nicolas Rougerie TIMAR S.A.

Mr. Reda Mellakh Transmel Overseas NP

NIGERIA

Mr. Olusegun Lawal IAL Nigeria Limited

Mr. Kola Aderibigbe KSP Shipping & Logistics Ltd.

P.R. CHINA

Mr. David Tseng Agility Fairs & Events Logistics (Shanghai) Co Ltd

Mr. Frank Zhang Agility Fairs & Events Logistics (Shanghai) Co Ltd

Ms. Candy Jiang APT Showfreight Shanghai Co., Ltd.

Mr. Amos Ma Bondex Logistics Co., Ltd.

Ms. Lixin Dong BTG International Freight

Forwarding (Beijing) Co. Ltd.

Mr. Owen Ouyang BTG International Freight

Forwarding (Beijing) Co. Ltd.

Ms. Yuan Zhong BTG International Freight

Forwarding (Beijing) Co. Ltd.

Mr. Ramon Zhu Go-Express Co., Ltd.

Mr. Feng Pan Shanghai Expotrans Limited

Ms. Flora Ping Shanghai Expotrans Limited

Mr. Liqi Sun Shanghai Expotrans Limited

Ms. Shen Wei Shanghai Expotrans Limited

Mr. Jake Gu Shanghai ITPC International Trasportation Co. Ltd.

Mr. Ken Tang Shanghai ITPC International Trasportation Co. Ltd.

Mrs. Sophia Lei Shenzhen Talent and Sea-Ever Logistics Co. Ltd.

Mr. Xiao Cui Sinotrans Limited Special Logistics Branch

Ms. Isabel Jin Sinotrans Limited Special Logistics Branch

Mr. Qiuchen Zhang Sinotrans Limited Special Logistics Branch

Ms. Lily Zhu The Regency Express Co.,Ltd.

Ms. Jennifer Fu MyFreight International Logistics Co. Ltd.

PAKISTAN

Mr. Imran Ahmed Qureshi APT Showfreight Pakistan Pvt. Ltd. NP

PERU

Ms. Carmen Fuentes Waiver Logistics Peru S.A.C

Mr. Luis Alfredo Waiver Logistics Peru S.A.C Guerrero Chavez

PHILIPPINES

Ms. Maria Lydia Coltrans Duquesa Ledonio

Ms. Sonia Sayaman All Transport Network Inc. (Alta Fairs & Exhibits)

POLAND

Mr. Dariusz Akonom netlog Polska Sp. Z.o.o.

Mr. Rafal Skrobutan netlog Polska Sp. Z.o.o.

Mr. Marcin Frontczak P.M.S.T Transmeble International Sp.z.o.o.

Mr. Daniel Pikula P.M.S.T Transmeble International Sp.z.o.o.

Ms. Marzena Universal Express Sp. Z.o.o Zawadzka-Szulc

ONSITE Trading & Services W.L.L., NP Qatar

Mr. Mohamad Ahmad ONSITE Trading & Services W.L.L., NP Qatar

RUSSIA

Mr. Alexey Levitskiy Expowestrans LLC

SINGAPORE

Ms. Florence Ng Agility Fairs & Events Logistics

Pte Ltd (Singapore)

Mr. Mohamed Agility Fairs & Events Logistics Ghazali Saad Pte Ltd (Singapore)

Mr. Samuel Chow APT Showfreight (S) Pte. Ltd.

Ms. Jessie Ong Rhema Events & Arts Services Pte Ltd

Ms. Lily Gao Transit Air Cargo SIN Pte. Ltd.

Mr. James Ng Transit Air Cargo SIN Pte. Ltd.

Ms. Olina Sun Transit Air Cargo SIN Pte. Ltd.

Ms. Lisa Xu Transit Air Cargo SIN Pte. Ltd.

Ms. Naz Yusoff Transit Air Cargo SIN Pte. Ltd.

Ms. Betty Zhao Transit Air Cargo SIN Pte. Ltd.

SOUTH AFRICA

Ms. Gianna Karbownik EF-GSM South Africa

Mrs. Jacqui Nel EF-GSM South Africa

Mr. Moses Maboi KATLEGO Global Logistics Pty. Ltd.

Mr. Leon Roux La Rouxnelle Logistics + Consulting

Mr. Mike Weeks La Rouxnelle Logistics + Consulting

SPAIN

Ms. Belina Flores Agility Logistics Spain SA

Mr. Matias Kreiman Agility Logistics Spain SA

Mr. Eduard Mir Agility Logistics Spain SA

Mr. Juan Carlos COMARFEX LOGISTICA

Pérez Mármol DE FERIAS, S.L.

Ms. Yolanda de Paz DHL Global Forwarding S.L.U.

Ms. Marta Kupis Resa Expo Logistic

Mr. Pablo Martinez Resa Expo Logistic

Ms. Barbara Helguero Resa Expo Logistic (Madrid)

SWEDEN

Mr. Peter Widman On-Site Exhibitions AB

SWITZERLAND

Mr. Michael Keckeisen BTG Events Europe Ltd.

Mr. Dominique Geiser BTG Suisse AG

Mr. Roger Bütikofer Expo-Cargo AG

Ms. Dilek Degirmenci Expo-Cargo AG

Mr. Manuel Mazzini Inter ExpoLogistics Ltd

Mr. Wolfgang Fraessle Kuehne + Nagel Management AG

Mr. Stefan Härri Natco AG

Mr. Daniel Bataller Sempex AG

Mr. Christoph Fritsch Sempex AG - Basel

Mr. OrkanTemel Sempex AG - Basel

Ms. Katrin Witzke Sempex AG - Basel

Ms. Alexandra Erdmann Swiss Expo Logistics Ltd.

Mr. Felix Sadenwasser Swiss Expo Logistics Ltd.

TAIWAN

Mr. Shih Cheng Huang Crown Van Lines Co., Ltd.

Ms. Tseng Wan Ting Crown Van Lines Co., Ltd.

Ms. Tricia Chiu Eurotran Expo Service Co. Ltd.

Ms. Amy Chu Eurotran Expo Service Co. Ltd.

Mr. Henry Lee Rogers Worldwide Taiwan Ltd.

Ms. Zoe Lin Rogers Worldwide Taiwan Ltd.

THAILAND

Mr. Hasnai Kongkaew APT Showfreight (Thailand) Limited

Mr. Nuttacom Rogers Bangkok Co. Ltd. Rungrassamee

Mr. Toranee Chiochan Sun Expo Services Co. Ltd

THE NETHERLANDS

Mr. Bastiaan Wigman CEVA Showfreight - NL

Mr. Marc Uitenbroek Valverde B.V.

Mr. Bas Wiendels Valverde B.V.

TURKEY

Mr. Alpay Altiok EKOL LOGISTICS

Mr. Mehmet Özal EKOL LOGISTICS

Mr. Erdinc Dundar Ertem International Transport Co. Ltd.

Mr. Ersan Ertem Ertem International Transport Co. Ltd.

Mr. Ali Erel GRUPTRANS CO. INC.

Mr. Feyzan Erel GRUPTRANS CO. INC.

Ms. Ümran Özdindar GRUPTRANS CO. INC.

Mr. Yigit Ümit Yilmaz GRUPTRANS CO. INC.

Mr. Atilla Bayraktar Vera Lojistik A.S.

UAE

Mr. George Jacob Agility Fairs & Events

Mr. Abuturab Kuvawalla Agility Fairs & Events

Mr. Praveen Suri Agility Fairs & Events

Mr. Reza Ahmed Cargo Centre

Mr. Ronald Lobo DG Global Forwarding FZ Co. LLC

Mr. Sajjad Kermalli Dubai Express (LLC) (Freightworks)

Mr. Mubashir Ahmed ELF SHIPPING LLC

Mr. Irshad Khan ELF SHIPPING LLC

Mr. Manoj Kumar ELF SHIPPING LLC

Mr. Binu Thomas ELF SHIPPING LLC

Mr. Shebin Edappakath FILS International Freight & Logistic Services LLC

Mr. Waki Rais FILS International Freight & Logistic Services LLC

Mr. Tybano Gowray GT Exhibition ME

Mr. Georges Nassif GT Exhibition ME

Mr. Michael Tremain GT Exhibition ME

Mr. Koshy John JKK International Freights LLC

Mr. Dinesh Nair JKK International Freights LLC

Mr. Byiju Daniel Masstrans Freight LLC

Mr. Krishna Kumar Masstrans Freight LLC

Mr. Shiyas Poovankavil Masstrans Freight LLC

Mr. Manoj Kumar Navio Shipping LLC

Mr. Sunil Meerasa Navio Shipping LLC

Mr. Andreas Barth Schenker Logistics LLC

NM

MEMBER

EVENT DELEGATE

PARTICIPANT

UNITED KINGDOM

Mr. Dean Wale CEVA Showfreight

Ms. Laura Banks Charles Kendall Event Logistics

Mr. Sean Hester Charles Kendall Event Logistics

Mr. Michael Armitage EF-GSM Ltd

Mr. Luke Bardall EFM Global Logistics

Mr. Jeffrey Broom Europa Showfreight

Mr. Jonathan Kidd European International (Fairs) Ltd

Mr. Craig Travers Exhibition Freighting Ltd.

Mr. Matt Cross GT Exhibition Ltd

Mr. David Leigh GT Exhibition Ltd

Mr. Andrew Fleet WES-Group - World Wide Exhibition Specialists Ltd.

Ms. Danielle Potter WES-Group - World Wide Exhibition Specialists Ltd.

USA

Ms. Margaret Churchill Agility Fairs & Events

Logistics LLC USA

Mr. Michael Beckers Airways Freight. Corp.

Ms. Lotta Bergqvist-Knoll Airways Freight. Corp.

Mr. Johannes Hagemann Airways Freight. Corp.

Mr. Jim Kelty Airways Freight. Corp.

Mrs. Patty Osburn Airways Freight. Corp.

Mr. Brad Watson Airways Freight. Corp.

Ms. Stephanie Perrotta ALG TRADE SHOW

Ms. Jennifer Zhang ALG TRADE SHOW

Mr. Matt Dell’Orto AMR Group, Inc.

Mr. Daniel DiMangano AMR Group, Inc.

Mr. Ryan Eagen AMR Group, Inc.

Mr. Chris Ray AMR Group, Inc.

Mr. Frank Rettig Blue Water Shipping Inc.

Ms. Alison Minichiello DHL Trade Fairs & Exhibitions USA

Mr. Herbert Kaltschmid DSV Air & Sea, Inc.

Ms. Ana Aguilar GES Exposition Service

Mr. Alex Conceicao GES Exposition Service

Ms. Paula Lee GES Exposition Service

Mr. Tony Madrigal GES Exposition Service

Ms. Anne Norkin Go Events Management

Mr. Marco Brettschneider Kuehne + Nagel Inc.

Mr. Henrique Schumann Kuehne + Nagel Inc.

Ms. Carley Jones Masterpiece International Ltd

Mr. Alexander Olaffson Masterpiece International Ltd

Ms. Cleopatra Tomic Masterpiece International Ltd

Ms. Angelika Abramzik ML International Expo Logistics

Mr. Mark Lopata ML International Expo Logistics

Mr. Leslie Winner Polaris Worldwide Logistics

Mr. Ron Burchett ROCK-IT CARGO USA LLC

Mr. Joe Funari ROCK-IT CARGO USA LLC

Mr. Louis Kerpan ROCK-IT CARGO USA LLC

Mr. Bill Langworthy ROCK-IT CARGO USA LLC

Ms. Kelli Morrissey ROCK-IT CARGO USA LLC

Mrs. Hillary Nosbisch ROCK-IT CARGO USA LLC

Ms. Sherri Pelc ROCK-IT CARGO USA LLC

Mr. Brian Roberts ROCK-IT CARGO USA LLC

Mr. Michael Stromeyer Schenker Inc. Mr. Eric Mosqueda Threeway Logistics

Mr. René Sanchez Threeway Logistics

Mr. Alex Hidalgo Transit Air Cargo, Inc.

Ms. Angela Kee Transit Air Cargo, Inc. Ms. Tania Khodayar Transit Air Cargo, Inc. Mr. Steve Barry TWI Group Inc. (USA) Ms. Kerrie DiMangano TWI Group Inc. (USA) Mrs. Buflene Gebhardt TWI Group Inc. (USA)

Mr. Peter George TWI Group Inc. (USA)

Ms. Laura Kao TWI Group Inc. (USA) Mr. Greg Keh TWI Group Inc. (USA)

Mr. Bryce Larkin TWI Group Inc. (USA)

Ms. Lea Mangin TWI Group Inc. (USA) Ms. Ellie McKinnon TWI Group Inc. (USA) Ms. LeAnn O'Malley TWI Group Inc. (USA) Mr. Benjamin Strelow TWI Group Inc. (USA)

VIETNAM

Ms. Yen Hoang Thi Hai Asia Expo Logistics - AEL

Mr. Jerry Tran Transit Air Cargo Vietnam

Co. Ltd

Ms. Dung Hoang Vega Logistics

country file

FACTS & STATISTICS

Location: North America

Capital: Washington, District of Columbia

States: The USA has 50 states and one federal district (Washington, DC).

Official Languages: English, Spanish is spoken in many locations. Most official business is conducted in English.

Population: 321.1 Million, of very mixed race and heritage

Time Zones: On the main continent, there are 4 time zones (Eastern Time, Central Time, Mountain Time, Pacific Time). In addition, there are 2 more time zones for Alaska and Hawaii, and for 5 dependencies making a total of 11 time zones. To add another challenge, neither Hawaii nor the 5 dependencies use Daylight Saving Time.

Climate: Travelers should become familiar with the possible climate options of various destinations. Weather conditions vary greatly between the different states and four seasons. One could experience anything from severe heat to very cold temperatures in the same region. Hurricanes, tornados, and blizzards can occur in specific regions during certain seasons.

STATES OF AMERICA

THE LANGUAGE

The official language is English. Spanish is also spoken in many locations. Most official business is conducted in English. Americans like to employ expressions from sports journalism (‘ballpark figure’, ‘the whole ten yards’) or from military jargon. They use a lot of idiomatic expressions, yet they are not always aware that they are doing it.

TRAVEL

The USA is very strict in enforcing applicable immigration laws for travelers. Visitors must be in full compliance with the appropriate rules and regulations associated with their countries of origin.

Global Entry Status allows for faster passage through Immigration upon arrival in the USA.

Citizens of all other countries are required to obtain a visa in order to enter the US. International trade show organisers usually provide a visa section on their show website from which supporting documents, such as invitation letters, can be downloaded.

The concept of Transit Passengers is unknown in U.S. airports. When arriving on an international flight and continuing on a domestic flight, visitors will have to process through Immigration and collect their luggage – only to check in again for the onward flight. Those passing through the USA to another country will again have to proceed through Immigration.

Security is taken very seriously and travelers need to be prepared for intensive security checks at every airport. The TSA (Transportation Security Administration) check is very thorough. Travelers should avoid making the security process or rules the subject of jokes, not with TSA, the airlines, in the airport environment, or anywhere. There is zero tolerance for this behavior and possibly severe consequences.

Travelers are not subjected to passport control when leaving the USA.

The United States has developed the Visa Waiver Program (VWP). It allows citizens of specific countries to travel to the United States for tourism, business, or while in transit for up to 90 days without having to obtain a visa.

All passengers traveling to the US and who intend to take advantage of the Visa Waiver Program are required to apply for a travel authorisation through the Electronic System for Travel Authorisation (ESTA) online before departure to the United States, preferably at least 72 hours in advance.

The USA is a huge country and most travel is usually accomplished via commercial airlines. There is efficient rail service and connections, particularly at the East and West Coasts and within major metropolitan areas.

It may not always be easy to get a taxi, but mobile apps for ride-share services, like Uber, have proven to be a very helpful option.

ETIQUETTE AND CUSTOMS IN THE USA

The business environment in the USA is very informal. The threshold to address people by their first name is very low. Address anybody formally and with title and they will let you know immediately when the conversation can become less formal. Americans may also

address their international colleagues by first name immediately after being introduced. This is not considered rude, but more of a reflection of the casual style of Americans.

Meet with a handshake and a look into the eye.

Avoid close physical contact and keep an arm’s length between you and the other person. A handshake is the standard for meeting and greeting a person. Don’t embrace, and don’t even consider trading kisses on the cheek (you’ll never get that far).

Humor is appreciated, as long as courtesy is applied.

Political correctness is observed in every aspect of public life and should be respected.

In a fine-dining restaurant, always wait to be seated. Cafés and luncheon diners are typically less formal.

Don’t consume alcoholic beverages in a public environment like a street or a park.

Service fees are not included in restaurant bills, taxi fares, porter services, etc. – a generous tip (between 10 and 20 %) is expected and actually is the major source of income for most service employees.

When shopping for any item, please be aware that the price tag on the commodity is not the final price. The cashier adds the local sales tax. This sales tax could be anything from zero (if you are lucky to acquire your purchases in New Hampshire or the other four states who do not have a sales tax program) to 13,50 percent in Alabama.

BUSINESS

The American Dream is very much alive. The belief that any individual can get wealthy by hard work is deeply anchored in society.

The workweek is Monday to Friday, ‘from Nine to Five’. It could also be 08:30 to 06:00, and long hours are common.

Traditionally, business is not conducted on Sundays as it is considered to be a day devoted by many to worship. Americans view business cards, although not always exchanged, as a source of information and they tend to exchange cards casually. There is

no set ritual for exchanging business cards.

Don’t be late for an appointment. This is considered disrespectful. Schedules and deadlines are standard in the American workplace and considered very important to avoid wasting time.

The dress code in business is relaxed and casual. At a first meeting, you may want to dress more formally. In subsequent meetings, you are safe to follow what your American business partners wear. Many American business professionals will inquire in advance about another company’s acceptable dress code prior to their visits. Please remember that business may be conducted in great heat and humidity and, in spite of the ever-present air conditioning, your attire should reasonably reflect the weather conditions.

Between appropriate small talk, getting across personality, and striking up a relationship, please always remember that 'time is money' and eventually it takes getting to the point. It is best to avoid topics like politics, religion, and personal matters.

During any gap in a conversation, don’t be surprised at how much attention will be applied to keeping some sort of small talk going. Participation during business meetings is considered quite important – staying quiet or having nothing to say can be looked upon as being unprepared or as having nothing to contribute.

The chain of command in an American corporate structure is very much observed. The flexibility and freedom of an individual to make his or her own decisions is very limited and controlled. Normally, strict rules and regulations apply to certain work processes and deviation could cause a person to lose his or her job.

Company policy plays a great role in decisionmaking and negotiating. There is a clear line drawn between management and subordinates.

In a business conversation, you will notice that the other person may be very direct. Disagreement is openly accepted. This conduct is not to be seen as unfriendly, but rather as a sign of efficiency and a way to maintain a fast pace in the dialogue. In many ways, American business etiquette clashes with other countries’ business cultures where differences are addressed only indirectly. Strong personal bonding in the U.S. is desired, and losing face is a big issue. t

TOP USA VENUES

5

ANAHEIM CONVENTION CENTER

ANAHEIM, CALIFORNIA

West Katella Avenue, Anaheim 92802 714/765 8950

9

MIAMI BEACH CONVENTION CENTER MIAMI, FLORIDA

1901 Convention Center Drive, Miami Beach 33139 305/673 7311 www.miamibeachconvention.com

D. STEPHENS CONVENTION CENTER

CHICAGO, ILLINOIS

list of the major USA convention centers

U.S.

largest

throughout

biggest variety of shows take place. There are many more great

States.

13

West Bryn Mawr, Rosemont 60018 847/692 2220 www.rosemont.com

MANDALAY BAY CONVENTION CENTER

LAS VEGAS, NEVADA

South Las Vegas Blvd., Las Vegas 89119 702/632 7000 www.mandalaybay.com

COUNTY CONVENTION CENTER

MOSCONE CENTER

GEORGIA WORLD CONGRESS CENTER

WALTER WASHINGTON

CENTER

OF COLUMBIA

PLACE

BOSTON CONVENTION & EXHIBITION CENTER

LAS VEGAS CONVENTION CENTER

VEGAS, NEVADA

PENNSYLVANIA CONVENTION CENTER

USA

TOP TRADE SHOWS

OTC Offshore Technology Conference

NEXT EDITION April 30th - May 3rd 2018 INDUSTRY offshore energy resources ORGANISER SPE - Society of Petroleum Engineers

SIZE OF THE SHOW 600.000 net sqf (55.700sqm) VENUE NRG Park, Houston, TX

This exhibition focuses on the development of offshore energy resources – primarily oil and natural gas. Held in late April/early May each year.

NPE International Plastics Showcase

NEXT EDITION May 7th - 11th 2018 INDUSTRY plastics industry ORGANISER Plastics Industry Association VENUE Orange County Convention Center, Orlando, FL

One of the world’s leading plastics exhibitions featuring innovations and emerging technologies in the future of plastics. Held every 3 years.

INTERSOLAR North America

A

their

United

NEXT EDITION July 10th - 12th 2018 INDUSTRY solar industry ORGANISER Solar Promotion International GmbH & Freiburg Management and Marketing International GmbH

SIZE OF THE SHOW 155.000 net sqf (14.400 sqm) VENUE Moscone Center, San Francisco, CA

An annual event promoting the newest advancements in the solar world.

AACC CLINICAL LAB EXPO

NEXT EDITION July 29th - August 2nd 2018 INDUSTRY laboratory medicine ORGANISER AACC/SPARGO, Inc.

SIZE OF THE SHOW 246.200 net sqf (22.900 sqm) VENUE Travels among various USA venues Next Edition: McCormick Place, Chicago, IL

An event highlighting the advancements in clinical testing technology and diagnostic research.

IMTS International Manufacturing Technology Show

NEXT EDITION September 10th - 15th 2018 INDUSTRY manufacturing technology ORGANISER AMT - The Association For Manufacturing Technology

SIZE OF THE SHOW 1.370.000 net sqf (127.000 sqm) VENUE McCormick Place, Chicago, IL

One of the world’s largest industrial manufacturing trade shows. Held every 2 years.

PACK EXPO INTERNATIONAL

NEXT EDITION October 14th - 17th 2018

INDUSTRY packaging ORGANISER PMMI - The Association for Packing and Processing Technologies

SIZE OF THE SHOW 880.000 net sqf (82.000 sqm)

VENUE Alternates between Chicago and Las Vegas

Next Edition: McCormick Place, Chicago, IL

One of the world’s largest packaging equipment and processing shows.

FABTECH

NEXT EDITION November 6th - 8th 2018

INDUSTRY metal forming, fabricating, welding and finishing needs

ORGANISER Society of Manufacturing Engineers SME

SIZE OF THE SHOW 765.000 net sqf (71.000 sqm)

VENUE Travels among various USA venues

Next Edition: Georgia World Congress Center, Atlanta, GA

An event promoting the latest in metal forming, fabricating, welding and finishing industries.

RSNA Radiology Society of North America

NEXT EDITION November 25th - 30th 2018

INDUSTRY Radiology

ORGANISER Radiological Society of North America (RSNA)

SIZE OF THE SHOW 422.000 net sqf (39.000 sqm)

VENUE McCormick Place, Chicago, IL

An annual exhibition featuring the latest look at medical imaging technology, including machine learning, artificial intelligence and 3D printing.

CES Consumer Electronic Show

NEXT EDITION January 8th - 11th 2019

INDUSTRY technology-related exhibition ORGANISER Consumer Technology Association

SIZE OF THE SHOW 2,5 million net sqf (232.000sqm)

VENUE 11 official venues: Las Vegas Convention Center, Sands Expo & Convention Center, Various Hotels Las Vegas, NV

This is a major technology-related exhibition held each year in January in Las Vegas. Also referred to as CES.

AHR EXPO

NEXT EDITION January 14th - 16th 2019

INDUSTRY HVACR

ORGANISER International Exposition Company (IEC)

SIZE OF THE SHOW net sqf (sqm)

VENUE Travels among various USA venues

Next Edition Georgia World Congress Ctr, Atlanta, GA

A gathering of over 1800 leading manufacturers and suppliers in the air conditioning, heating and refrigeration industry that meet each year in January.

NAMM National Assn. of Music Merchants

NEXT EDITION January 24th - 27th 2019

INDUSTRY global music products industry ORGANISER The National Association of Music Merchants

SIZE OF THE SHOW 570.000 net sqf (53.000sqm)

VENUE Anaheim Convention Center, Anaheim, CA

The annual gathering of the music products industry.

MD&M Medical Design & Manufacturing

NEXT EDITION February 5th - 7th 2019

INDUSTRY medical design & manufacturing

ORGANISER UBM, plc

SIZE OF THE SHOW 390.000 net sqf (36.000sqm)

www.mdmwest.mddionline.com

VENUE Anaheim Convention Center, Anaheim, CA

An exhibition that promotes the latest in medical design and technology manufacturing. Held yearly.

HIMSS

NEXT EDITION February 11th - 15th 2019

www.himssconference.org

INDUSTRY healthcare IT industry ORGANISER HIMSS - Healthcare Information & Management Systems Society

SIZE OF THE SHOW 600.000 net sqf (55.700 sqm)

VENUE Travels among various USA venues Orange County Convention Center, Orlando Comprehensive showing of the latest products and innovations in the healthcare IT industry.

IBS & KBIS

NEXT EDITION February 19th - 21st 2019

INDUSTRY IBS: Residential housing construction

KBIS: National Kitchen and Bath Association

ORGANISER IBS: NAHB - National Association of Home Builders

KBIS: Emerald Expositions LLC

VENUE Co-located shows that alternate between Orlando (Orange County Convention Center2017&2018) & Las Vegas (Las Vegas Convention Center - 2019&2020)

Joint events that preview the best in the light construction/building industry coupled with the kitchen and bath segments of the industry.

NAB SHOW

NEXT EDITION April 2019

www.nabshow.org

INDUSTRY media, entertainment and technology ORGANISER National Association of Broadcasters

SIZE OF THE SHOW 1 million net sqf (93.000 sqm)

VENUE Las Vegas Convention Center, Las Vegas, NV

Known as the world’s largest electronics media exhibition. Held yearly in April.

CON EXPO/CON AGG

NEXT EDITION March 10th - 14th 2020

INDUSTRY technology-related exhibition

ORGANISER Association of Equipment Manufacturers

SIZE OF THE SHOW 2,6 million net sqf (240.000sqm)

VENUE Las Vegas Convention Center, Las Vegas

The exhibition for the construction industry including facilities, equipment and materials. Held on a 3-year schedule.

MINEXPO

NEXT EDITION September 28th - 30th 2020

INDUSTRY mining industry

SPONSORED BY NMA National Mining Association

SIZE OF THE SHOW 600.000 net sqf (56.000 sqm)

www.minexpo.com

VENUE Las Vegas Convention Center, Las Vegas, NV

Held every 4 years, this exhibition promotes the most advanced equipment, products and services in the mining industry.

USA country file

E: gkeh@twigroup.com

Mr. Greg Keh TWI GROUP,

INTRODUCTION TO THE USA MARKET

The US Exhibitions Market “Is” A True International Market

Welcome to the United States and to a market that offers true diversity in industries, locations, and cultures. Venues in the US play host to exhibitions and conferences in every corner of the country from Miami, Florida in the southeast to Anchorage, Alaska nearly 5,000 miles away, and from Portland, Maine in the northeast to Honolulu, Hawaii, at an even further distance of 5,105 miles. Each of the 50 states offers various convention facilities to fit the needs of every industry, with the busiest and largest convention centers located in Las Vegas, Orlando, and Chicago. Chicago’s McCormick Place is the largest facility at 2.6 million square feet. The venues are situated in a wide range of culturally diverse settings from fast-paced, big cites like New York to rural settings at country fairgrounds. Exhibition venues are often found at the centers of international language, entertainment, and food.

Industry Background

The USA trade show industry is a substantial component of the US economy. Exhibitions and trade shows in the USA are the meeting points of their respective industries. Trade shows in the US can be characterized in a number of ways:

• The US accounts for over 20% of the world’s exhibition space and hosts over 40% of all exhibitions and trade shows in the world.

• While the majority of US exhibitions focus on the US domestic market, international participation is growing year over year.

• While trade fairs in Europe developed from markets, trade shows in the USA developed from the meetings of salesmen traveling around the country.

• The majority of visitors that attend trade shows in the USA come from the USA or neighboring countries.

• Trade associations are responsible for organising the largest exhibitions and trade shows in the US.

• The average duration of trade shows in the USA is often shorter than, for example, in Europe. In contrast to European countries, stand building and design in the USA tends to be less relevant.

• The US trade show market is expected to increase at a high growth rate during the period 20182021. The US trade show market is supported by various growth drivers, including high GDP growth in the US, digitization of trade shows, and increasing net square footage, etc.

From an export point of view, the US market represents endless market opportunities. Less than 1% of the 30 million registered companies based in the United States export their products or services to other countries. Many of them export to only one country, primarily Canada and/or Mexico. As a result, all major global exhibition organisers have representatives, fully operational offices, or agents in the US to support sales for their overseas shows. t

Singularities and must-know procedures

Ports of Entry

It can be challenging to determine the most appropriate airport or seaport to use for a show in the United States. While some may be obvious, such as using the port of Long Beach for a show taking place in Los Angeles, it might be more difficult to select the best port for shipping an ocean container to an event in Coeur d’Alene, Idaho. In recent years, hurricanes, blizzards, and torrential rains have caused exhibitions to be delayed or canceled, requiring forwarders to make new or different port choices.

Ocean Shipping

With ocean shipping, especially with full containers, freight forwarders should plan to ship earlier that normal to overcome delays due to weather or schedule slippage. However, there is also the chance for containers to be sent for Customs exam, and this can not only lead to delays, but also to additional port storage charges. Shipping to a show’s advance warehouse (if one is provided) is a good plan, but additional handling costs from the general contractor will apply.

The General Services Contractor –Drayage

Unlike in most other countries, where many different vendors to the exhibition industry provide their services as individual service providers, in the USA the general services contractor has the lead role in the production of a trade show. They are a partner and exclusive provider to show

management. Within that partnership, the general services contractor provides services that include furniture rental, booth space, and shell schemes, as well as full-fledged display house services, signage, carpet, displays and ‘material handling’ services. The latter is a package of offerings that includes the unloading and reloading of trucks and containers, handling and storage of empty packaging material, accessing storage, and providing forklifts and laborers, etc. Material handling services are traditionally offered by IELA Members elsewhere in the world.

Marshaling Yards

Depending on the location of a convention center, the size of the show, and expected volume of display material, audio-visual equipment, and exhibits, the general contractor may install a marshaling yard. This yard serves as the check-in location for trucks before the delivery to a respective exhibitor’s booth. The marshaling yard also serves as ‘proof of delivery’ to adhere to the targeted move-in or move-out date. The purpose of the marshaling yard is to avoid congestion at the convention center or loading docks caused by uncoordinated traffic. Depending on the size of the show and location, multiple waiting hours can be incurred, sometimes increasing delivery costs significantly.

Targeted Move-In and Move-out

Most larger exhibitions and trade shows, especially with big and voluminous exhibits, are ‘targeted’. That means, depending on the booth location, the delivery date (move-in) and pick-up date (move-out) of an exhibitor’s exhibit is also regulated and set by the

general contractor in cooperation with the organiser. Delivering or picking up exhibits before or after the set date may result in heavy penalties, therefore knowing the actual date is vital for the logistics provider to reduce costs for the exhibitor.

Forced Freight

At many of the events in the US, the contractor has a limited amount of time to remove all freight from the venue at the close of the exhibition. If the exhibitor’s preferred agent or carrier fails to collect the shipment in time, the contractor may move the shipment to its designated warehouse and charge the exhibitor a fee for this service. Often, this “forced” removal happens when the bill of lading (also referred to as a material handling agreement) for the trucking company is either completed incorrectly or not at all. The problem can usually be avoided by completing the form on behalf of the exhibitor or making sure the exhibitor lists the correct carrier information and “ship to” address on the form.

New Truck Regulations

Starting in 2018, all over-the-road drivers must log their hours digitally. This limits the amount of time that carriers can be in operation. As a result, a local agent may need more time to move freight from one location to another. This requirement has led to an increase in carriers needing to book team drivers to make it to a destination on time. It has also caused a shortage of drivers, which has driven up costs.

Types of Entries

The types of exhibit materials, intended use, and ultimate disposition of imported goods determines the type of entry to file with Customs. There are many options, and like most countries, the most common entry types are consumption entries, temporary import bonds (TIB), and ATA Carnets. A TIB is usually good for up to one year, and this is true with ATA Carnets as well, but both have very specific restrictions associated with them.

Early Planning – Communication

The best way to handle any shipment to the US is to plan as early as possible. Of course, many exhibitors do not tender shipments with adequate time, or they have last minute requests. However, doing as much research about the show or venue helps forwarders and exhibitors plan shipments appropriately.

Exhibition and Conventions Centers –Union Buildings

Most major venues in the US operate with a union labor force to protect local jobs. As a result, some activities that exhibitors would typically execute themselves are prohibited.

Although every organiser allows Exhibitor Appointed Contractors (EAC’s), the union will police labor activity, and it is not uncommon for an exhibitor to receive warnings about improper conduct, after which they can be instantly closed down causing delays and stress.

It may be advisable to overseas exhibitors, who intend to perform their own labor at their booth including stand building, electrical work, etc., to include 1-2 hired laborers from the general contractor to support their booth work.

A big thanks to:

Cathy Breden

IAEE / CEIR, USA

Greg Keh

TWI GROUP, INC., USA

USA country file

Achim Lotzwick

CRETSCHMAR MESSECARGO GMBH, GERMANY

Jim Kelty

AIRWAYS FREIGHT CORPORATION, USA

USA

Customs file

General Documentary Notes

Invoice (freeform)

Packing list (freeform)

Combined invoice & PL

Defined format invoice

ATA Carnet

Certificate of Origin

Legalised Cert. of Origin

Packing declaration

Product brochures

Power of Attorney

For temporary & permanent

For temporary & permanent

For temporary & permanent

Not Required

Accepted

CUSTOMS FILE: USA

Matt Dell'Orto

AMR GROUP, INC., USA

for making this dossier possible.

Required for certain commodities

Not Required

Not Required

Not Required

Compulsory

Other general certification & documentary requirements

A variety of forms and licenses are required for items commonly shipped to exhibitions. Contact your Site Agent for latest information.

Documentary language

Deadline details

LCL Cargo deadline

FCL Cargo deadline Air Cargo deadline

Road Cargo deadline

Document deadline SEA Document deadline AIR

Document deadline ROAD

20 working days before show

15 working days before show

15 working days before show

Cargo & Document deadline notes

Longer deadlines for delivery to advance warehouse. Shorter deadlines for direct delivery to venue. Contact your site agent for recommendations.

Temporary Importation details

YES: ATA Carnets are accepted; Temporary Import Bond entries are used for commercial invoice shipments

Documentary currency

English US Dollars

Prohibited & Restricted

Prohibited goods

Narcotics and pornography

Restricted goods

Food; alcohol, textiles & clothing items; military and dual use items; TVs, computer monitors; drugs and medical equipment; plant & plant products (including all wooden products); motor vehicles.

Additional requirements

Censorship requirements - (videos, films, brochures, etc.)

Censorship not normally required

Fumigation requirements

ISPM15 regulations apply

Copyright © 2018 IELA.

Sale of temporary imports

Shipments entered under Temporary Import Bond (TIB) entry must be re-exported from the USA under strict provisions by US Customs.

Customs issues

Temporary importation Customs examinations

YES: Examinations are performed on a random basis.

Problems with customs

General notes and comments

Events in the USA usually only allow your Site Agent to hand over over cargo to the orgainser’s appointed general contractor or drayage contractor. Cargo is usually handed over at the Contractors advance receiving warehouse or direct to the venue.

Contact your site agent for further advice.

For permission requests, write to adminiela@iela.org International Exhibition Logistics Association | 4,

Charles Bonnet, 1211 Geneva 12, Switzerland | T: +41 41 661 1718 | www .iela.org

AGILITY FAIRS & EVENTS LOGISTICS LLC www.agility.com

AIRWAYS FREIGHT CORPORATION www.airwaysfreight.com

AMR GROUP, INC. www.amrworldwide.com

The Exhibitions and Events Industry is a Major Player in the U.S. Economy

$81 billion contribution to U.S. GDP in 2017, based on direct, indirect and induced effects.

GLOBEX LOGISTICS INC. www.globexlogistics.net

Larger than for mining, except oil and gas ($72.5 billion) and warehousing and storage ($64.1 billion).

Approaching size of miscellaneous manufacturing ($81.9 billion)

GO EVENTS MANAGEMENT, INC. www.goeventsmgmt.com

Overall Exhibition Industry in the U.S.

MASTERPIECE INTERNATIONAL LTD. www.masterpieceintl.com

ML INTERNATIONAL EXPO LOGISTICS www.mlintl.net

ROCK-IT CARGO USA LLC www.rockitcargo.com

The growth of the business-to-business (B2B) exhibition industry accelerated along with the macro economy in 2017. The Total Index, a measure of overall exhibition industry performance, increased by a moderate 2.0%, 1.0 percentage point higher than in 2016. All four metrics rose in 2017, with real revenues leading at 2.9% above 2016. Attendees and net square feet (NSF) rose 2.1% and 2.0%, respectively, whereas exhibitors gained 1.1%.

SCHENKER INC. www.dbschenkerusafairs.com

THREE WAY LOGISTICS www.3waytradeshows.com

Exhibition developments in 2017 varied widely by industry. The leading sector was Industrial/Heavy Machinery and Finished Business Inputs (ID), surging 8.1%. Discretionary Consumer Goods and Services (CS); Building, Construction, Home & Repair (HM); and Food (FD) also had strong showings, each rising by over 4.0%. On the other end of the spectrum, the weakest sector was Education (ED), in which the index declined by 2.2%. Sporting Goods, Travel and Amusement (ST) was the second weakest sector, dropping 0.3%.

TRANSIT AIR CARGO, INC. www.transitair.com

TWI GROUP INC. www.twigroup.com

Breden

Optimism in the business environment and robust economic and job growth should continue to drive exhibitions. CEIR expects the exhibition industry to finally enter into an expansion phase in 2018 with the Total Index surpassing its previous peak. A stabilizing ED sector and a rebounding ST sector combined with continued robust exhibitions in the CS, FD, ID and HM sectors should help to push the overall CEIR Index growth to 2.5%, 0.5 percentage points higher than the 2017 rate but still 0.4 percentage points lower than real

GDP growth. Exhibition performance will slow modestly to 2.2% in 2019 and 2.0% in 2020 as the economy settles into a slower but more sustainable growth path.

After substantial declines during the Great Recession, real revenues have been the strongest metric since 2011. Nonetheless, the CEIR real revenues index registered 110.9 in 2017 (2014=100), still about 3.0% lower than the pre-recession peak of 114.4 in 2007. A relatively strong recovery should continue through 2020, in part reflecting higher revenue per NSF.

Expansion of household discretionary expenditures, residential spending and business fixed investment should help the CS, FD, ID and HM sectors achieve the highest growth, ranging from 3.6% to 4.7% in 2018 and remaining above 3% in both 2019 and 2020. The outlook for Education (ED); Consumer Goods and Retail Trade (CG); and Business Services (BZ) exhibitions remains somewhat pessimistic. The ED sector has been on a secular decline for well over a decade. While some stabilization is expected as state and local government spending increases, ED sector growth is limited to about 0.1% per year for the 2018 to 2020 period. The CG sector is also on a secular declining trend. The impact of employment gains, rising wages and growing disposable income on CG-related exhibitions has been relatively muted. The CG sector is forecast to expand by only 0.6% per annum over next three years. t

ABOUT IAEE

Trusted since 1928, IAEE provides quality and value to its members through leadership, service, education and strong relationships. IAEE is the International Association of Exhibitions and Events, with a membership of show organisers, exhibitors and exhibition suppliers. Visit www.iaee.com.

ABOUT CEIR

CEIR serves to advance the growth, awareness and value of exhibitions and other face-to-face marketing events by producing and delivering knowledge-based research tools that enable stakeholder organisations to enhance their ability to meet current and emerging customer needs, improve their business performance and strengthen their competitive position. Visit www.ceir.org

Success in a Male Dominated Industry

Women in exhibition logistics share their thoughts

In an industry that employs more men than women, it can be hard to be noticed if you’re in the minority. Well, in the IELA Family there are great women who have distinguished themselves in a logistics world dominated by men.

In the occasion of the 2018 International Women’s Day, we asked some female leaders questions about their experiences.

Logistics in Work and Life

Imagine a woman in her kitchen preparing to cook a special meal for her guests. The first thing she has to do is understand the recipe correctly Next, she has to consider the preferences of her guests and check whether there is anyone among them who is unable to eat her food due to some issues related to health or religion. Then, she has to go to the market and buy the necessary ingredients in the correct amounts and at reasonable prices. Putting everything together and creating something new and beautiful is the most important and toughest part. While doing all of this, she has to be calm, clear-minded, focused, and quick! Any interference from outside, like a long telephone call or a friend stopping by, can spoil the entire process. She not only has to think of all the details (collecting the spices with one hand and stirring the pot with the other), but she also has to imagine the entire picture at the end, pay attention to the timing, and avoid big mistakes. Once she gets done and serves the meal after several hours of effort, her only satisfaction is seeing the pleasure on her guests’ faces, nothing else!

Does this process remind you of something that you do everyday? LOGISTICS is indeed a vital part of a woman’s life, when running a house or raising a child. A woman is a natural logistics expert as she gains all the skills that our industry requires when she performs her daily work.

I have been in the logistics business for 25 years. For the first 10 years, I believed that I was doing a superior job in a man’s world and therefore I was deserving of appreciation. This mood created a tough woman trying to be powerful at all times, like a second personality living in my body. It caused me to spend a great amount of effort to hide my feminine emotions

while performing my job. By the time I was 40, I was exhausted by trying to be a different person and started to look for ways to transform my experience. I finally came to understand that I do love finding solutions to practical problems even in my daily life and it was almost a natural instinct for me! So it did not take long for me to understand that I will never be able to get rid of logistics in my life! Logistics totally fits my view of life; it gives me great pleasure to bring small pieces together to create a big picture and to find solutions for my customers! And their satisfaction is my happiness at the end of the day, just like the cooking woman in my story.

Today, I have been running my own company for ten years. And every day I feel so happy being a woman in the Logistics World, able to be strong and emotional at the same time. I feel that my brain and heart are in great harmony when solving a problem or making an important decision, which I believe keeps me alive.

My advice to my female colleagues in logistics: Be yourself ladies. Be a complete woman and trust your skills. The top of the hill is not that far! t

Alexandra Erdmann

First of all, I feel honoured being CEO of SWISS EXPO LOGISTICS LTD. It is not very common to have women in leadership positions in the logistics industry. I hope this will change in the near future. I still feel like it's quite tough for women to manage and lead a company successfully, travel abroad, and have time with their families. t

Mariane Ewbank

Tijen Ozer

It is hard and great at the same time. It’s worth the journey. Overcoming the numerous challenges that we face every day makes us stronger and more creative in finding ways to conquer our space in the industry. I love going to show sites leading my 100% male operations team, coordinating the movements of huge machines, and “driving" my own pallet jack and tools. Men usually occupy the key positions in the military and customs. When they see me in the same room giving opinions and making my points on the same level as them, firstly they get surprised and at the end I get their respect. t

DIRECTOR OF FULSTANDIG SHOWS E

EVENTOS MC LTDA - BRAZIL

CEO OF SWISS EXPO LOGISTICS

What is it like being a woman in a high level management position in the exhibitions logistics industry?

Tania Khodayar

Flores

The management itself is quite complex whether for women or men. The industry of transport & logistics becomes more difficult when you are a woman and even quite challenging. It seems that logistics was meant to be exclusively for men and women's opinions had less impact.

It is interesting because the industry is characterised by immense diversity in the types of businesses and jobs, however this diversity currently doesn’t translate to the workforce demographics, especially in management positions. From my own personal experience, I would say less than 2 out of 10 management positions in the industry are held by women nowadays t

The simple answer is: I’m constantly learning. The ins and outs of being in my position require close interactions with a variety of experiences across race, gender, and age demographics. These interactions are invaluable.

I’ve learned so much in such a short amount of time, and it’s a gift to be able to carry these lessons with me into the rest of my career. Of course, as a young woman, positions of leadership are exponentially more difficult to function in, simply because of my age and gender. I’ve taken many hits from my older, male counterparts who disagree with me or hold different values.

I have to work twice as hard as my male peers to gain the same amount of respect. The intellectual, mental, and emotional labour I exert every day in my position are simply a part of the job description. t

Mary Ellen Stuart

It is a very exciting time to be in this career. There are no limits for women to have important roles in shaping the future of the logistics industry, particularly in the specialty of trade show shipping. Many emerging markets are aimed at women, so women are well-suited to understand the particulars of these products and services. We can assist the exhibitors with getting their products to the international marketplace in a way that allows them to make the best impact on their growth and development. t

Sandi Trotter

Many people actually thought my husband owned the company and that I was just working for him. They would approach him with questions and he would say, 'Go and talk to the boss. She pays my salary'. In reality, he came in as a shareholder and had his own business, but I was the one running EF-GSM. People couldn’t comprehend that I was the one who started and managed all aspects of the company. t

Jaqui Nel

Having been in the logistics industry for 25 years, I have seen many positive changes for women in our industry. When I started, women in positions of power were few and far between. As an example, my first IELA conference was in Las Vegas in 2002 and I was one of very few (less than 5?) female delegates. I was very surprised at how male dominated our business was even after the New Millennium. Female role models and trailblazers were almost non-existent in our field. Our industry, as with many others, was created, built and grown by our male counterparts over many years. Over the last 15 years, a very short amount of time, we have made great strides and we are seeing more and more women joining us and becoming engaged and taking on prominent roles. t

DIRECTOR TWI GROUP,

Strength in Inclusion

Jacqui Nel with Exhibition Freighting GSM shared her thoughts with Event, a South African business event magazine, about how diversity within the team/labour force helped her to achieve success. She believes embracing diversity is going to play a key role in ensuring her business stays at the forefront of the industry.

Jacqui Nel has been in the shipping industry for 37 years, 25 years of which have focused on the exhibition industry. Jacqui started Exhibition Freighting in 2002, and her husband Clive joined her as Onsite Director.

‘It’s very challenging for anybody who’s discriminated against, regardless of whether you’re a woman, a person of a different culture, or a very talented young person, as you have to work 100 times harder than anybody else to prove your worth, and even then that may not be good enough. The lesson is that you need to persevere, because at some point in time you will come out of this journey a better and wiser person that can invest into other people’s lives’, said Jacqui during the interview.

‘As a South African company, it only makes sense that our business seek to embrace diversity in its workforce’

‘With diversity comes creativity, which is vital for any business to survive in our ever changing times. We have to be able to listen and learn from each other’, she adds.

Her advice for those who face discrimination in the workplace?

‘We all have so much to contribute. Be bold and have a voice. Speak up for what you believe in and learn from other people when you’re unsure’

She is glad to present her team: Thula Khumalo and Denver Crouster

Thula Khumalo recently joined Exhibition Freighting as an Ops Controller, as he comes from an operations background. He started in the freighting industry and has quickly gained a wealth of industry knowledge within the exhibition sector too. Thula is the new face for onsite operations.

Denver began by providing casual staff to the exhibition and conference industry. He joined the company in 2014 and started an “earn as you learn” programme to help uplift disadvantaged communities and train the people in his community on handling cargo.

WHY YOU NEED A PEOPLE STRATEGY!

How to avoid losing the race for top talent

Stefan Dietz

Many companies focus on technology and their market strategy. This was the source of success yesterday. Tomorrow, that won´t be enough. The key to tomorrow´s success is the quality, identification, and motivation of your team. A new IELA webinar, ‘Why You Need a People Strategy’!, with leadership expert Stefan Dietz provides a very good start. Here is a sample:

You have to answer similar questions when marketing for talent as you do when marketing for customers:

• What kind of people are we looking for? How many of them?

• Is the company really attractive from the point of view of a potential employee?

• What is the perception of our company from the outside? What is the experience people have when getting to know us and applying for a job?

• Where can we get in contact with desirable employees?

• How can we attract good employees earlier than our competitors?

• How can we stay in contact with good potential employees and reach out when there is a job opening in the company?

If there is a single message for companies, it is to understand the labour market has changed. You have to focus on the people side of your business and develop your people strategy.

If you were unable to attend the webinar, don’t worry. You can view it any time in the Private Zone (members only) on the IELA website. Invite a colleague to watch it with you.

The author: Stefan Dietz consults on labour market development, employer attractiveness, personnel development and leadership, and everything you need to develop your people strategy. He´s Founder and CEO of the consulting company “entra” (www.entra-beratung.de) and provides his expertise as a speaker (www.stefandietz.com).

During IELA’s 2017 Prague Summit, I had the pleasure of educating delegates on the energy, enthusiasm, and compassion of Generation Z. I explained how this group of individuals “knows that they can't know it all,” a belief that is supported by The Law of Diminishing Relative Knowledge, which states that although the total amount of knowledge in the world has grown exponentially since the Enlightenment (Mid 1700s), the ability of people to absorb and store this knowledge has not kept pace. Zs know how to work around this impediment.

Some people believe that in his day, Leonardo da Vinci had quite a comprehensive overview of all available scientific knowledge; he had it all stored in his head. That would be completely inconceivable nowadays; even genius Nobel prizewinners just hold a tiny fraction of all available knowledge in their heads. Another example is the total number of web addresses (URLs) available to us. What started with a single website in 1991 (info.cern.ch) grew into one billion websites in 2016 and is expected to reach 1,6 billion in 2018. Nobody will ever be able to read all these pages, let alone understand them or remember them.

Generation Z is growing up in this knowledge-saturated world and has no trouble adapting to it. Zs are afloat on the limitless ocean of knowledge, and feel quite at home there. The knowledge gap doesn’t stress them out. That’s why Generation Z is a generation of ‘finders’ and ‘grazers’ rather than ‘knowers’ and ‘rememberers’. With a limitless amount of information available, it seems impossible to add even more knowledge that has to be absorbed and processed. Zs instinctively know this and don’t even try to keep up. If they need anything, they know where to find it.

Since we (René Boender and Jos Ahlers) first started to poll Generation Zs, several icons have passed away. Remarkably, the

René Boender

HUMANS MEET TECHNOLOGY: GENERATION Z KNOWS IT’S IMPOSSIBLE TO KNOW IT ALL

online searches Zs conducted weren’t just aimed at finding out about contemporary heroes or artists, such as Amy Winehouse. Particularly, the older icons attracted massive online attention. Steve Jobs (October 5, 2011), Nelson Mandela (December 5, 2013), and David Bowie (January 10, 2016) jumped to the top of the search lists.

Large numbers of Gen Zs listened to Bowie’s music through iTunes. If Zs think something is important and want to be inspired, they know how to find what they need, always and anywhere. What did the Zs find when they googled Steve Jobs? This is what they saw, his final words:

I have come to the pinnacle of success in business.

In the eyes of others, my life has been the symbol of success. However, apart from work, I have little joy.

Finally, my wealth is simply a fact to which I am accustomed.

At this time, lying on the hospital bed and remembering all my life, I realize that all the accolades and riches of which I was once so proud, have become insignificant with my imminent death.

In the dark, when I look at green lights, of the equipment for artificial respiration and feel the buzz of their mechanical sounds, I can feel the breath of my approaching death looming over me.

Only now do I understand that once you accumulate enough money for the rest of your life, you have to pursue objectives that are not related to wealth.

It should be something more important: For example, stories of love, art, dreams of my childhood.

No, stop pursuing wealth, it can only make a person into a twisted being, just like me.

God has made us one way, we can feel the love in the heart of each of us, and not illusions built by fame or money, like I made in my life; I cannot take them with me.

I can only take with me the memories that were strengthened by love.

This is the true wealth that will follow you; will accompany you, he will give strength and light to go ahead.

Love can travel thousands of miles and so life has no limits. Move to where you want to go. Strive to reach the goals you want to achieve. Everything is in your heart and in your hands.

What is the world's most expensive bed? The hospital bed.

You, if you have money, you can hire someone to drive your car, but you cannot hire someone to take your illness that is killing you.

Material things lost can be found. But one thing you can never find when you lose it: life.

Whatever stage of life we are at right now, at the end we will have to face the day when the curtain falls.

Please treasure your family love, love for your spouse, love for your friends.

Treat everyone well and stay friendly with your neighbors.

Steve Jobs

So, make yourself heard! Let's use technology to meet all the people around the globe! Gen Z is event driven. The only thing you have to do is showcase your service and smile...Gen Z loves energetic events! t

‘I personally find it very important that every company has a representative in one or more working groups. WGs are very important to develop the future of IELA and every member should be a part of all the changes that IELA is making. I personally am part of the Standards & Customs WG as it is the one group that interests me the most as I deal with all the customs procedures in Finland’. t

David Palomo

Suomen Messulogistiikka Oy david.palomo@smLog.fi www.smlog.fi

‘The Working Groups in IELA are like the moving parts of a body and they help us to move forward as an organisation. They are important tools to follow the market trends and to understand where we stand. Personally, being a part of a Working Group offers me a vision to perform my job in a better way. And interacting with other members as a team shows me that I am not alone. It gives me the confidence to go forward‘. t

Tijen Özer

IDA EXPO- Ida Uluslar arası Fuar Dan. Ve Lojistik Hiz. Ltd. Sti. Tijen@idaexpo.com www.idaexpo.com

‘I joined my WG to learn and promote the values and benefits of IELA and also to acquire, share, and disseminate industry knowledge. Our Group is very aggressive in its approach to raising IELA standards and we try to share more about IELA with organisers and exhibitors of our country, so they understand the importance and work behaviour of an IELA agent in comparison to a general forwarder’. t

Jatin Bharadwaj

P S BEDI & CO PVT LTD / PSBEDI GROUP

jbharadwaj@psbedi.com www.psblogistics.com

‘Many past IELA chairs have used the expression “you only get back from the association what you are prepared to put

in”. I would thoroughly recommend anyone thinking of joining a Working Group to do it. It furthers your relationships, as well as provides an additional sense of purpose during the Congress. Above all, it provides you with the opportunity to give something back to our association’. t

Dean Wale

CEVA Showfreight

Dean.Wale@cevalogistics.com www.cevalogistics.com

‘I joined the IRWG to get a better understanding of how IELA promotes itself. In Ireland, we take every opportunity to highlight the benefits of working with an IELA member to the various stakeholders and this is really paying off. When an organiser or venue understands you are proactive in maintaining OH&S standards, security, or simply smoothing out the logistical process, this moves you up the value chain’. t

Niall Thompson Interflow Logistics Ltd. niall@interflow.ie www.interflow.ie

‘I joined a Working Group because it is the best way to bring in new ideas and to support IELA. In my mind, having lots of good brains around one table is the best way to discuss and develop ideas. From my first meeting with the Working Group, I felt as if I was part of a family. We have already been able to bring up new topics, and I believe there will be much more to follow’. t

Felix Sadenwasser

SWISS EXPO LOGISTICS AG felix.sadenwasser@swiss-expologistics.com www.swiss-expologistics.com

‘The Industry Relations Working Group (“IRWG”) is a very important part of IELA, as the members of this group are very much the ambassadors for our industry. IELA, as a body of professional exhibition logisticians, can gain better recognition for the work we do vis-à-vis the general forwarders who are encroaching into our domain. We have come a long way in getting many MOUs with key industry associations, but this is just the first step. More important is how to build on the relationships and be recognised for what we are and capable of as IELA members. I would like to encourage more members to join the IRWG to improve our standing as exhibition professionals’. t

Priscilla Leong

Agility Fairs & Events Logistics Pte Ltd PLeong@agility.com www.agility.com

‘The basic reason to join a Working Group is to make oneself aware of what’s happening across the globe. My personal liking of training and education attracted me towards this group. The objective of our working group is to enhance knowledge and spread awareness of selected topics, which are relevant for IELA members. Training and education is relevant in day-to-day activities, which helps everyone to improve their knowledge and skills. My personal experience of teaching Winter Seminar students was memorable. Also, I learned much from guest lecturers who were part of the Winter Seminars and IELA Forums.’ t

Sudhir Dhavan

R.E. Rogers India Pvt. Ltd. sudhir@rogersworldwideindia.com www.rogersworldwideindia.com

‘Becoming a member of a working group is a way of connecting with your peers in the industry. There is a “back-and-forth” exchange which can bring about positive change and advancement to our mutual benefit and those companies that work with us‘. t

Anne M. Norkin

Go Events Management, Inc. annen@goeventsmgmt.com www.goeventsmgmt.com

EDUCATION & TRAINING PROGRAMME

WORKING GROUP

EDUCATION & TRAINING PROGRAMME

WORKING GROUP TEAM

Sudhir Dhavan

R.E. Rogers India Pvt. Ltd., India sudhir@rogersworldwideindia.com

Anneli Larsson

DB Schenker Air & Ocean AB, Sweden Anneli.Larsson@dbschenker.com

Heinz Latham

Cretschmar MesseCargo GmbH, Germany heinz.latham@cretschmar.de

Annegret Müller

Schenker Logistics Nederland B.V., The Netherlands annegret.mueller@dbschenker.com

Fiona Ostoja

Agility Fairs & Events (Australia) Pty. Ltd., Australia fostoja@agility.com

Waki Rais

FILS International Freight & Logistic Services, UAE waki@filslogistic.com

Anna Slawek

Universal Express Sp. z.o.o., Poland Anna.slawek@uex.pl

Naz Yusoff

Transit Air Cargo Singapore Pte. Ltd., Singapore naz@tacs.com.sg

Welcome to Everybody Interested in the Education and Training Working Group,

You might be wondering why I, as vice chairwoman, am writting the report. Achim Lotzwick this time is tied up with business and we took the decision that it will be me informing you about the work we have done these last months.

When I started writing this report, I tried to remember the reason why I chose to join the Education and Training Programme Working Group. We all sometimes struggle with finding new team members with the knowledge we wish them to have and this seems to be an issue around the globe. We could be the ones in the driver seat of our industry by being an example of how to train and educate people.

Within IELA, we have the perfect instruments to train our own staff. We could have an impact and develop the training program of IELA and make it fit to the requirements of today. Which is, in my opinion, something great.

How? Just be a part of the Training Working Group!

Since the last Congress, we discussed different topics like Webinars, IELA Academy, Operations Summit and we worked on a project called ‘Cultural Skills and Competence’, in which we try to explain Dos and Don’ts when visiting a particular country. In this report, you will find the country file for the USA.

For the actual report, we reviewed the IELA Training Manual (ITM). We wanted to be sure that in the fast-changing world of today that the ITM has remained current. We realized that some of us use other wordings for some descriptions of the work, but overall we agreed that the ITM is still consistent with the business practices of our Members and an important training tool for our industry.

The manual is available as a download in the Private Zone of IELA.org.

As a second project, we revisited the IELA Winter Seminar, which is a continuous action of our Working Group. The feedback of those in the Working Group who have sent staff to the Winter Seminar is positive.

In general, the content of the IELA Winter Seminar covers the main issues. There is always space for improvements and, like I mentioned in the beginning, let’s sit in the driver seat and let’s bring the IELA Winter Seminar to perfection as a training program, which is always up to date. That is a win-win for everybody. Therefore, we would like to take the opportunity during the Working Group session at the IELA Congress to develop some new ideas for improvement together with you. Any suggestions of subjects and lectures are welcome and could be discussed during our session in San Francisco.

Along with the IELA Winter Seminar, we also would like to talk about the webinars for 2018 – 2019. There are 12 webinars a year and we are looking forward to hearing from you about what kind of topics you are interested in or if you have a lecturer you would like to suggest.

I would like to thank all Working Group members for their support and I am looking forward to an interesting Working Group session in San Francisco. You are all welcome to join our session.

Regula

Dear IELA Members,

I hope you are all having a great and successful show time right now. Just before our annual Congress, I am pleased to inform you about the activities of our Think Tank WG. From the last report, written by Tania Khodayar, you have already learned in detail which topics we are currently working on in the Working Group.

We are in the process of completing the Organiser Portal, and you will learn more from us at the Congress in San Francisco.

Also, we are working very closely with the Secretariat on Millennial movement within our industry. You will see the results of the survey in San Francisco.

With full vigor, we are working on the Vendor Showcase. This is one of our main objectives, which we will continue to focus on until the Congress 2019 in Milan. We are still working on forming the team to head this project. We are convinced that we will have the team in place by the time we arrive in San Francisco. In the Vendor Showcase, various companies from different industries selected by us and the BOM receive the opportunity to present their services and products in Milan. Stay tuned!

I’m looking forward to seeing you all in San Francisco.

Cheers, Alexandra t

THINK TANK WORKING GROUP TEAM

Kumarason Arumugam

JIM Project & Expo Logistics(M) Sdn.Bhd, Malaysia kumar@jim.com.my

Vicki Bedi

PS BEDI & CO PVT LTD / PS BEDI GROUP, India hsbedi@psbedi.com

Rene Carvajal

NAIB Group - New Age Of International Business S.A. de C.V., Mexico rene.carvajal@naibgroup.com.mx

Ali Erel Gruptrans International Transport and Trade Co. Inc., Turkey erel@grouptrans.com

Mariane Ewbank

Fulstandig Shows e Eventos MC Ltda, Brazil mewbank@fulstandig.com.br

Neil Goatcher Exhibition Freighting Ltd, UK Neil@exhibitionfreighting.co.uk

Matthias Hampel

BTG Messe-Spedition GmbH, Germany matthias.hampel@btg.de

Rashed Juma Airlink International U.A.E., UAE Rashedjuma@airlink.ae

Manoj Kumar R.E. Rogers India Pvt. Ltd., India manojk@rogersworldwideindia.com

Mark Lopata ML International, USA mlopata@MLINTL.net

Achim Lotzwick

Cretschmar MesseCargo GmbH, Germany achim.lotzwick@cretschmar.de

Chrys Mendonca Airlink International U.A.E., UAE chrys@airlink.ae

Eduard Mir Agility Logistics Spain SA, Spain emir@agility.com

Anne Norkin

Go Events Management Inc., USA annen@goevents.mgmt.com

Jim Pantopolis

Agility Fairs & Events Pty Ltd. Australia, Australia jpantopolis@agility.com

Chris Ray

AMR Group, Inc., USA Chris.Ray@amrgroup.com

Jorge Reina RESA EXPO LOGISTICS, Spain jreina@resaexpo.com

Felix Sadenwasser

Swiss Expo Logistics AG, Switzerland felix.sadenwasser@swiss-expologistics.com

Puneet Sekhri

R.E. Rogers India Pvt. Ltd, India puneet@rogersworldwideindia.com

Dean Wale

CEVA Showfreight, UK dean.wale@cevalogistics.com

Benjamin Wilson Schenker Australia Pty Ltd, Australia ben.wilson@dbschenker.com

GROUPS

MEMBERSHIP

WORKING GROUP

MEMBERSHIP WORKING GROUP TEAM

Daniel Bataller

Sempex AG, Switzerland d.bataller@sempex.ch

Vicki Bedi

PS BEDI GROUP, India hsbedi@psbedi.com

Margitta Ekholm

On-Site Exhibitions AB, Sweden margitta@onsitegroup.se

Feyzan Erel Gruptrans International Transport and Trade Co. Inc., Turkey feyzan@gruptrans.com

Mohamed Ghazali Saad Agility Fairs & Events Logistics Pte Ltd., Singapore mghazali@agility.com

George Jacob Agility Fairs & Events Dubai UAE, UAE GJacob@agility.com

Eric Jo

KEMI - LEE Co., Ltd., Korea ericjo@kemi-lee.co.kr

Seon Jeon

KEMI - LEE Co., Ltd., Switzerland seon@kemi-lee.co.kr

Roland Kreitmayr

Schenker Deutschland AG, Germany roland.kreitmayr@dbschenker.com

Shirish S. Kulkarni

Orient Marine Lines Pvt. Ltd., India shirishk@orientm.com

Juan Pérez Mármol

COMARFEX LOGISTICA DE FERIAS S.L., Spain jcperez@comarfex.com

James Ng Transit Air Cargo Singapore Pte Ltd., Singapore james.ng@tacs.com.sg

Karen Ngo

Unitex Logistics Ltd., Hong Kong karen@uif.com.hk

Shiyas Poovankavil

MASSTRANS FREIGHT LLC, UAE shiyas@masstrans.ae

Christoph Rauch

BTG Messe-Spedition GmbH, Germany christoph.rauch@btg.de

Ravinder Sethi

R.E. Rogers India Pvt. Ltd., India ravi@rogersworldwideindia.com

Achim Lotzwick

Cretschmar MesseCargo GmbH, Germany achim.lotzwick@cretschmar.de

Manuel Mazzini

Inter ExpoLogistics Ltd, Switzerland manuel.mazzini@iel.ch

Sandi Trotter

TWI Group Inc., Canada strotter@twigroup.com

Sushil Upadhyay

R.E. Rogers India Pvt. Ltd, India sushil@rogersworldwideindia.com

Marzena Zawadzka-Szulc

Universal Express Sp. z.o.o., Poland marzena.zawadzka-szulc@uex.pl

Dear IELA Members,

Well, it only seems like yesterday since Ravinder stepped down and I was asked to step up to the Chair of the MWG. Since then, it’s been a busy year for everyone within the group with each membership application being scrutinised prior to sending it to the BOM.

One important initiative this year was the setting up of a Task Force to look at every aspect of the membership process and, more importantly, to anticipate the future. IELA, like any organisation, has to evolve with the times in order to move forward. We are still reaching out to white spot countries and this focus is set to continue during the forthcoming year. During our discussions within the Task Force, we again focused on how best to achieve this objective.

If I am successful in staying on as Chair of the MWG, I would, at the meeting in San Francisco, like to focus on the subjects we discussed in the Task Force. There are a number of reasons for this, but I really see the benefit of opening the discussion to the group and obtaining their feedback. This is important to me going forward and we need to bring everyone on board in the discussion.

So, I look ahead to San Francisco with renewed vigour. The MWG has achieved a huge amount in the last 12 months and I hope that I can, with everyone’s support, help in moving the MWG forward. Therefore, this year I hope to present to the MWG the findings of the Task Force and get the feedback from the rest of the group. This can really be good or bad. I honestly don’t mind if people disagree. That’s as important as people agreeing.

For me, the setting up of the Task Force and the subsequent meetings was just the start. The work was never going to be achieved in just a few meetings. It will take time. It really is one step at a time. But now that we have started this, we must continue to drive matters forward and it’s at the MWG meeting in San Francisco where I hope we can do this.

I would ask everyone in the MWG and anyone who is thinking of joining us to be vocal. If you disagree, then say so. If you’ve got an idea, then put it forward. This is important and it’s also important that we all listen. Remember, just because we have always done it this way doesn’t make it right or appropriate in today’s world.

Hope to see you in San Francisco. Jeff t

WORKING GROUP

Dear Friends,

Not much time has passed since I was sitting at my kitchen table writing my article for the last IELA Report.

However, our group is constantly moving, sometimes a little faster and, during the peak season, a little slower. That is why this WG report is a little shorter than usual.

The Standards & Customs WG has been asked by the newly established Membership Task Force to develop some new questions on the work standards of potential new members. These questions should be part of a future new application procedure for new members. The WG is now brainstorming to get some positive results, which will help the Membership Task Force, BOM, and Secretariat to work out the new questionnaire.

Our WG is thrilled to be part of this procedure!

Other than that, we have been working on chasing the non-respondents of the IELA Standard Survey – again! Members of our WG could very well use their energy and time to do work for the WG other than sending emails and making phone calls to non-compliant IELA members.

More than 100 members had not even started to do their homework by the official closing deadline of the survey!

With our joint action we reduced the number to less than half by the beginning of April. The deadline for the close of the survey had to be rescheduled, which also means a lot of extra work for the Secretariat.

I would like to again appeal to all members to do their homework and complete the survey on time after the call for action sent by the Secretariat! It is no big deal, but it is your duty to respond to IELA and acknowledge the work done by your fellow IELA partners and friends!

For our meeting in San Francisco, we will prepare some new topics such as changes to the IELA Standards of Performance, significant changes to the IELA Survey, establishment of new databases and, hopefully, one or two new topics brought up by the members.

I would be thrilled to see you at our meeting in San Francisco on 23rd June 2018 and welcome you to be an active participant in our discussion.

See you soon in beautiful San Francisco, Dominique t

STANDARDS & CUSTOMS WORKING GROUP TEAM

Mohamed Ali Alali Airlink International U.A.E., UAE mohamed.alali@airlink.ae

Jehad Al Khoury Airlink International U.A.E., UAE j.khoury@airlink.ae

Michael Beckers

Airways Freight Corporation, USA michaelb@airwaysfreight.com

Jatin Bharadwaj

PS BEDI & CO PVT LTD / PS BEDI GROUP, India jbharadwaj@psbedi.com

Paul Creado

R.E.Rogers India Pvt. Ltd., India paul@rogersworldwideindia.com

Matt Dell´Orto AMR Group, Inc., USA matt.dellorto@amrworldwide.com

Mariane Ewbank Fulstandig Shows e Eventos MC Ltda., Brazil mewbank@fulstandig.com.br

Luiz Ferronato Cargolive, Mexico luiz.ferronatto@cargolivelog.com

Pieter Francken

Ziegler Expo Logistics, Belgium pieter_francken@zieglergroup.com

Shrenik Jain

R.E.Rogers India Pvt. Ltd., India shrenik@rogersworldwideindia.com

Marko Jung Korea GLS, Inc., Korea marko@koreagls.co.kr

Michael Keckeisen BTG EventsEurope AG, Switzerland michael.keckeisen@btg-suisse.ch

Louis M. Kerpan Jr. Rock-it Cargo USA LLC, USA louk@rockitcargo.com

Olusegun Lawal IAL Nigeria Ltd., Nigeria Olusegunlawal@ialnigeria.com

Priscilla Leong Agility Fairs & Events Logistics Pte Ltd., Singapore pleong@agility.com

Dong Lixin

BTG International Freight Forwarding (Beijing) Co., P.R.China dong.lixin@btg.cn

Moses Maboi Katlego Global Logistics Pty Ltd., South Africa mosesm@katlegoint.co.za

Tijen Özer

IDA EXPO- Ida Uluslar arası Fuar Dan. Ve Lojistik Hiz. Ltd. Sti., Turkey Tijen@idaexpo.com

Darayus Palia R.E. Rogers India Pvt. Ltd, India darayus@rogersworldwideindia.com

David Palomo Sanchez Suomen Messulogistiikka Oy, Finnland david.palomo@smlog.fi

Jean-Marc Salmon Ziegler Expo Logistics, Belgium jean-marc_salmon@zieglergroup.com

Santiago Salso Agility Fairs & Events, Spain ssalso@agility.com

Prashant Sharma R.E.Rogers India Pvt. Ltd., India prashant@rogersworldwideindia.com

Praveen Suri Agility Fairs & Events Dubai UAE, UAE psuri@aility.com

Albert Tsui JES Logistics Ltd., Hong Kong albert@jes.com.hk

Sezen Yilmaz Canta Gruptrans Uluslararasi Tasimacilik ve Ticaret A.S., Turkey sezen@gruptrans.com

INDUSTRY RELATIONS

WORKING GROUP

GROUPS

INDUSTRY RELATIONS WORKING GROUP TEAM

Niseth Boerrigter

DB Schenker, The Netherland niseth.boerrigter@dbschenker.com

Syed Amirul Hafidz Ali

R.E. Rogers Sdn. Bhd., Malaysia amirul@rogers-asia.com

Wang Huadong Shanghai Hi-Expo International Logistics Co., Ltd., P.R. China huadong@hi-expo.com.cn

Marta Kupis

Resa Expo, Spain mkupis@resaexpo.com

Abuturab Kuvawalla

Agility Fairs & Events Dubai UAE, UAE akuvawala@agility.com

Bryce Larkin

TWI Group Inc., USA blarkin@twigroup.com

Sophia Lei

SHENZHEN TALENT & SEA-EVER LOGISTICS, P.R. China sophia@seaever.com

Priscilla Leong Agility Fairs & Events Logistics Pte Ltd, Singapore pleong@agilitylogistics.com

Ulrich Manten

Schenker Deutschland AG, Germany ulrich.manten@dbschenker.com

Jacqui Nel

EF GSM, South Africa jacquinel@ef-gsm.co.za

Garcia Newell Agility Fairs & Events UK, UK gnewell@agility.com

Florence Ng Agility Fairs & Events Logistics Pte Ltd., Singapore FNg@agilitylogistics.com

Ravinder Sethi

R.E. Rogers India Pvt. Ltd., India ravi@rogersworldwideindia.com

Kartik Soman

R.E. Rogers India Pvt. Ltd., India kartik@rogersworldwideindia.com

Niall Thompson Interflow Logistics Ltd., Ireland niall@interflow.ie

Ashwin Venkatesh

R.E. Rogers India Pvt Ltd., India ashwin@rogersworldwideindia.com

Dear Friends,

May and June are going to be key months for the Industry Relations Working Group: several important events are coming up and I'm very excited about being part of them. First, we’ll be involved in the Associations Committee at the UFI European Conference taking place in Verona, Italy, 2nd – 4th May. It is an honour to be the host country of this important, global event that will welcome over 150 leaders of the Exhibition World. Indeed, the most important venue owners and event organisers in the world will meet in Verona to discuss critical topics including Health & Safety, as well as Security and how to change events to answer to the challenges that the future holds.

Second, we’ll also be participating in the IEIA (Indian Exhibition Industry Association) Open Seminar, Hyderabad 9th – 11th May, which will be attended by more than 500 Exhibition industry professionals with around 100 international delegates from various countries. Mariane and I are so lucky to be invited to represent IELA. This is really a great opportunity for our Association to be connected to the most influential players in India. The Indian Exhibition Industry has by and large been on a year-on-year growth track for the past two decades. Thanks to favourable economic policies, booming corporate profitability, increasing numbers of youth, higher income and spending levels, and a whole lot of other economic and political parameters, the whole world is looking towards India as a potential market. IEIA is a great chance for IELA to be recognised as the leading group of companies and professionals in the Indian Market.

Last, but obviously not least, IELA is meeting in San Francisco in June. I can’t wait to see all of you again and update you on the exciting news from the last few weeks, as well as with our future projects! After having the

opportunity to meet a number of new and young colleagues in the recent congresses (at the Zurich Winter Seminar and, later, in Hong Kong for the Operations Summit), I really hope that the newcomers will participate in the June meeting and give their precious contribution to the very lively and enthusiastic working sessions for all our groups.

Finally, I remember when I first participated in an IELA meeting. I was only 30 and I met great people who helped me grow in this job, particularly in the WG I actually chair: (Big) Steve Barry, Phil Powell, Ole Dyrhauge (just to name a few). I thank them for the experience they passed on to me. Now it’s my turn to give back and I cannot wait. The Vice Chair position in the Industry Relations Working Group is vacant. This is an interesting position for someone who wants to enhance his or her career and

participate in our Association’s growth. I’m proud to share what Priscilla recently said about the Industry Relations Working Group: we are the ambassadors for our industry, with closer engagement with country, regional or global industry associations, so… Come on, step forward and join in our wonderful Association life!!

Guido t

IELA MEMBERSHIP

IT’S ALL ABOUT IELA AFFILIATESIA

BELGIUM

Ziegler Expo Logistics, Brussels Expo Brussels

• T: +32 2 475 4540 Jean-Marc_Salmon@zieglergroup.com www.ziegler-expolog.com

BRAZIL

FINK MOBILITY Sao Paulo Sao Paulo, SP

• T: +55 11 3839-5400 finksp@fink.com.br www.fink.com.br

GERMANY

Cretschmar MesseCargo GmbH Leipzig

• T: +49 341 520 430 14 Karsten.Klitscher@cretschmar.de www.cretschmar.de

DHL Trade Fairs & Events GmbH Berlin

• T: +49 30 609 153 031 fairs.ber@dhl.com www.dhl-tfe.com

DHL Trade Fairs & Events GmbH Frankfurt / Main

• T: +49 69 976714 112 stephan.engisch@dhl.com www.dhl.com

DHL Trade Fairs & Events GmbH Hannover

• T: +49 511 4756 2910 oliver.koch@dhl.com www.dhl-tfe.com

DHL Trade Fairs & Events GmbH Leipzig

• T: +49 341 678 7247 heike.eckardt@dhl.com www.dhl.com

Schenker Deutschland AG Berlin

• T: +49 30 301 299 5421 fairs.berlin@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Cologne

• T: +49 221 98131-8810 fairs.koeln@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Duesseldorf

• T: +49 211 4362810 fairs.duesseldorf@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Essen

• T: +49 201 959791-12 fairs.essen@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Frankfurt am Main

• T: +49 6107 74906 fairs.frankfurt@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Hamburg

• T: +49 40 35547430 fairs.hamburg@dbschenker.com www.dbschenker.com

Schenker Deutschland AG Hannover

• T: +49

Schenker Deutschland AG Munich

Schenker Deutschland AG Nurenberg

Schenker Deutschland AG Stuttgart

ITALY

Expotrans S.p.A. Bologna

Expotrans S.p.A. Milan

}

}

THE IELA BOARD OF MANAGEMENT

Board Functions

CHAIRWOMAN

} Mrs. Mariane Ewbank mewbank@fulstandig.com.br

VICE CHAIRMAN

} Mr. Jim Kelty JimKelty@airwaysfreight.com

TREASURER

} Mr. Christoph Rauch christoph.rauch@btg.de

MEMBERS

} Mr. Vicki Bedi hsbedi@psbedi.com

} Mr. Feyzan Erel feyzan@gruptrans.com

} Mr. Guido Fornelli guido.fornelli@expotrans.net

} Mr. Achim Lotzwick achim.lotzwick@cretschmar.de

Mr. James NG james.ng@tacs.com.sg

} Mr. Emmanuel Pitchelu emmanuel.pitchelu@group-esi.com

} Mr. Ravinder Sethi ravi@rogersworldwideindia.com

THE COMMITTEE

CHAIRMAN

} Mr. Bas Oversier b.oversier@hudigveder.nl

MEMBERS

Mr. Markus Eichenberger markus.eichenberger@btg-suisse.ch

Member Moves

}

Mr. Vincenzo Scrudato vincenzo.scrudato@dhl.com

EXECUTIVE OFFICER - IELA SECRETARIAT

Mrs. Elizabeth Niehaus elizabeth@iela.org

HONORARY MEMBERS

} Mr. Stephen J. Barry (deceased, 2018)

} Mr. Ron Berry

} Mr. Hans Brauchli

} Mr. Karl Buehler (deceased, 2015)

} Mr. Thierry Demeure

} Mr. Ernie Droessart (deceased, 2009)

Mr. Dieter Fraeulin

Mr. Greg Keh

Mr. Achim Lotzwick

Mr. Robert Moore

Mr. Jean-Paul Moser

} Mr. Klaus Rauch (deceased, 2001)

Mr. Ravinder Sethi

ADVERTISE HERE

Under this heading,

publish internal news from our members such as change of telephone or telefax numbers, new e-mail addresses, and change of contact details. Please note that the IELA Secretariat has included all recent changes in contact details in the new IELA Membership list available on www.iela.org

} DSV S.p.A., Italy

New contact person:

Mr. Paolo Marzi

T: +39 071 2912100 Paolo.marzi@it.dsv.com

} Interflow Logistics Ltd., Ireland

New address: Airfreight office Blakescross Dublin K45 WY42 Ireland

New Members:

} MARS HAVA ve DENIZ

KARGO TASIMACILIGI A.S, Turkey

New address:

Mahmutbey Mah.Taşocağı

Yolu Cad.Balance

Güneşli No:19/7 C Blok Kat: 6-7-8

Bağcılar 34218 – Istanbul

} North American Logistics Services Inc./MC Events, Canada

New company name, address and contact person: 49 Simpson Road Bolton, ON L7E 2R6 Canada

Mr. Christopher Morrison

T: +1 905 951 5493 cmorrison@nalsi.com www.nalsi.com

} ACE CARGO (PVT) LTD - Sri Lanka

Agility Fairs & Events Logistics LLC – USA

} Charles Kendall Event Logistics - UK

} Expo Cargo Ltd - Switzerland

} MTS ExpoLogistics Ltd - Greece

} Transit Air Cargo Vietnam Co., Ltd.- Vietnam

New Affiliate:

} Expo-Cargo Ltd. - Basel, Switzerland

Exclusion:

} RN Trans Actividades Transitarias S.A., Portugal

}} IELA Collateral

The next IELA REPORT will be published in October and will be distributed as a printed version to all members (10 copies) & Affiliates. The deadline for the call for action is Sept 14th

Unlimited amounts are available at just CHF 3,00 each. Let us know if you would like to receive extra copies for your marketing activities.

Contact Ludivine for details on bulk discounts and to place your order: ludivine@iela.org

Please send (company name) an additional (number of extra copies) of the IELA Report.

Your Name: E-mail: Tel.:

Available also to non-members

}} IELA International Exhibition Logistics Association

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VAT registration number: CHE-100.318.856