November/December 2023 by Tristan Communications

IMPRINT CANADA THE MARKETING AND INFORMATION SOURCE FOR IMPRINTABLE PRODUCTS

BETTER SELLING TECHNIQUES

Customer service expert Jeff Mowatt gives his five tips for getting in front of decision makers. 9

WHATʼS SINKING EMPLOYEEʼS WELLBEING?

Business coach & workplace strategist Diane O’Connell shares five titanic lessons leaders can use to keep their crew afloat. 17

NEW PRODUCT SPOTLIGHTS

We showcase the newest product offerings courtesy of the industry’s leading suppliers of imprintable apparel, hard goods, decorating supplies and equipment. 20

Volume 30, Issue 6

The Art and Science of Decoration Enhancing Brands, Managing Expectations, and Ensuring Quality By Adriano Aldini, Imprint Canada

In the bustling world of promotional products, decoration isn’t just an art form; it’s a strategic necessity. Every logo, slogan, or design that graces a product tells a story. It’s not just about adding a logo to make a product look good; it’s about adding value, fostering brand identity, and creating memorable experiences. Professional decoration shouldn’t be viewed as a “finishing touch”, but Understanding the ins and outs of decoration and rather the pivotal element that can being able to communicate the added value it provides make or break any campaign. is critical to your success. Decoration is more than simple embellishment - it’s the heartbeat of every successful campaign. As distributors and decorators navigating this dynamic industry, understanding the profound impact of high-quality decoration is fundamental to your success.

Decoration, continued on Page 12

Mind the Gap: When Customer Expectations and Reality Collide By Kate Zabriskie

“I don’t understand. This hotel has no restaurant, no concierge, and no valet. It’s not at all what I expected. The place has no standards.” - guest at a roadside motel “I showed her the picture of Jennifer Aniston and asked for the same haircut. She cut my hair, but I still don’t look like Jennifer Aniston. I’m not going back there.” -client at a salon “We went to the National Park and didn’t see a single buffalo. They really need to do a better job scheduling the animals. I’m very disappointed.” - guest at a national park It’s important to be honest and transparent with your company’s Most of us know motels aren’t hotels, a haircut isn’t product and service offering to avoid the dreaded gap between cosmetic surgery, and wild animals don’t follow a viewing expectations and reality. schedule. So, how do some customers conclude otherwise? The answers are endless: lack of information, misinformation, wishful thinking, etc. Gap, continued on Page 6

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IMPRINT CANADA

NOV/DEC 2023 • Was the information they provided accurate or were they just making up details because they don’t know the answers?

Take Your Clients’ Perspective To Catch Unforced Errors

• If communication with the client must be passed from one staff member to another, are they relaying the information to one another? There are few things more exhausting for a customer than needing to explain what they want all over again when speaking to someone new.

Acquiring new business is hard. Keeping clients from going to the competition is a perpetual process because there will always be other options available to them.

Hospital nurses abide by a system called Transfer of Accountability with shift changes. Before their shift is completed, they are required to provide all relevant information to the nurse replacing them. This not only provides a better experience for the patient, it also greatly minimizes the likelihood of potential errors. Adopt such a system with your staff when transferring a customer from one staff member to another.

That’s why I have no bigger pet peeve than when a company has a customer who wants to give them business, and the company mismanages it so poorly that they drive the customer away instead. It reminds me of a great scene in the show ‘The Bear’ in which Uncle Jimmy shares “a story of complete and utter failure” through unforced errors that literally snatched defeat from the jaws of victory. This story tells of player errors during the Chicago Cubs 2003 playoff run preceeding Cubs’ fan Steve Bartman mistakenly (and infamously) interfering with the ball in play. While Bartman was blamed by many for the team’s loss, Uncle Jimmy points out the team’s self-inflicted errors set in motion the Cubs’ loss long before the Bartman incident took place. Is your business doing the same with your clients? Are you making it easy for your customers to invest in your products and services, or are you torpedoing this gain by making the client experience an infuriating hassle? Consider the retail “Secret Shopper” concept to spot destructive experiences: have someone whose opinion you trust call your business posing as a prospective client or as an existing client looking to place an order. Gain insight from their experience to discover vulnerabilities in your front line of client interaction. • Were they greeted with courtesy and enthusiasm to welcome their business? Or did your staff just go through the motions, treating the inquiry like it was an inconvenience?

Try this process as well with email and other communications. Create a free email account and send an inquiry to your company to see how your staff responds. Was the reply timely and would it lead you to want to proceed, or does it turn you off and make you realize that your company is making clients feel as though their business is not appreciated? It’s easy for us to fall into routine responses to customers, but the only way to realize that your company is guilty of this sin is to experience it yourself. Training and manuals are great, but whether the practices taught are being utilized or not, can only be discovered through actual experience in dealing with your business from the client’s perspective. When you receive the gift of new business, treat it as exactly that: a gift! Be grateful, express your appreciation and never, ever leave the client regretting their belief in your company to meet their needs. As the scene from ‘The Bear’ so perfectly articulates, it’s often a buildup of smaller errors that can doom us. The damage is already done long before a “Bartman” incident takes place. *Be sure to read Kate Zabriskie’s article in this issue (page 1), “Mind the Gap: When Customer Expectations and Reality Collide” which touches on some of this topic.

• Were promises made that could not be kept? Are your staff just telling the client what they want to hear in order to “hook” them?

THE MARKETING AND INFORMATION SOURCE FOR IMPRINTABLE PRODUCTS November/December 2023 - Volume 30, Issue 6

ONLINE EDITION

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NEWS 1

THE ART & SCIENCE OF DECORATION CONTʼDPG12,14

1 9

MIND THE GAP: WHEN REALITY & EXPECTATIONS COLLIDE CONTʼD PG 6 BETTER SELLING TECHNIQUES

WHATʼS SINKING YOUR EMPLOYEESʼ WELLBEING

NEW PRODUCT SPOTLIGHTS 20 26 30

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IMPRINT CANADA | November/December 2023

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Adriano Aldini, Kate Zabriskie, Diane O’Connell, Jeff Mowatt Imprint Canada is published six times per year by Tristan Communications Ltd. The contents of this publication may not be reproduced either in part or in whole without the consent of the copyright owner. The views expressed in this publication are not necessarily those of the publisher. Request for missing issues are not accepted after three months from the date of publication.

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News {Business Development} Gap, continued from Page 1

Regardless of the source of the confusion, businesses must address the misalignment. The easiest way to handle such issues is to avoid them. When that can’t happen, they must be addressed with calm, empathy, and willingness to educate.

Step One: Be Clear About What You Have

Top tier companies are crystal clear about what they offer and what they don’t. For instance, if your business is a leader in corporate fulfillment programs and event execution, you may not specialize in working with sports clubs and team wear. Pretending you’re something you’re not is the first step toward disaster. Questions to Consider • Does this product or service last forever, or does it need to be replaced at some point?

Highlight Unique Features: Emphasize what sets your particular service offerings apart, and make it clear why this is your unique value proposition. Address Any Potential Shortcomings: Be upfront about any limitations in the products or services you provide because transparency can prevent future dissatisfaction. Customer Reviews: Allow space for customers to leave reviews. Prospective customers often find real-world experiences valuable, and it adds an additional layer of transparency. Frequently Asked Questions (FAQs): Include an FAQ section addressing common queries and concerns. The extra information can help clarify any ambiguities about the product or service. Questions to Consider: • Have we described the products or services using straightforward language?

• Do we provide a premium, mid-grade, or budget offering? • Are our prices aligned with the experience?

• Do the visuals we’ve used align with the actual collection of products we offer?

Step Two: Provide Clear Product & Service Descriptions

Accuracy and transparency are the cornerstones of trustworthiness. As a promotional product distributor, strive to give accurate depictions of what you can offer and how you offer it to ensure customers’ expectations align with what you do. Detailed Listings: Provide specific details about the product or service. This might include decorating technology, turnaround time, custom program fulfillment, and so on. Use High-Quality Visuals: You are in the design and decoration industry, so your visuals need to be perfect. Images and videos provide a genuine sense of the product or service. Ensure that visuals accurately represent what customers will receive.

• Are there any features or limitations we’ve overlooked in our descriptions?

If any of those suggestions scare you, go back to step one and get real about what you can and can’t deliver.

Step Three: Leverage Calm and Empathy

When a client reaches an inaccurate conclusion, or has a bad experience with your products or services, it’s paramount that you respond with patience and understanding; this can make all the difference between keeping a customer and losing one. Listen Actively: Before jumping to solutions or defenses, take a moment to listen to the concerns. This simple act can often diffuse heightened emotions. Clients who feel that their concerns are actually heard are much more responsive to solutions. Empathize with their Perspective: Put yourself in the other person’s shoes. Even if expectations seem misplaced, understand that the feelings are valid from that person’s viewpoint.

Top tier companies are crytsal clear about what they offer and whatEmblemtek-Imprint-Nov-Dec-2023-Final.pdf they don’t. 1 10-20-2023

10:20 AM

Navigating customer expectations is a nuanced dance. While you can’t control every perception, you can influence it through clarity, empathy, and education. Clarify Without Condescension: Offer clear explanations and provide solutions where possible. If there’s a way to openly and honestly address the concern - even if it’s not exactly what the customer hoped for - it can still go a long way. Revisit Your Promises As a Last Resort: If there is no solution or a limited solution, refer customers to the written statements you crafted in step two. Questions to Consider: • Are there common themes in customer misunderstandings that we can address proactively? • What resources can we provide our team to equip them with the right information and approach?

Navigating customer expectations is a nuanced dance. While you can’t control every perception your prospects and clients have, you definitely can influence those perceptions through clarity, empathy, and education. Embrace every interaction as a learning experience and a chance to enhance your service. The journey of aligning expectations with reality is ongoing, but with dedication and understanding, it will undoubtedly benefit your company - and your clients - in the long run. About the Author: Kate Zabriskie is the president of Business Training Works, Inc., a Maryland-based talent development firm. She and her team provide onsite, virtual, and online soft-skills training courses and workshops to clients in the United States and internationally. For more information, visit www.businesstrainingworks.com.

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IMPRINT CANADA | November/December 2023

News {Business Development}

Better Selling Techniques: Five tips for Getting in Front of Decision Makers By Jeff Mowatt

One of your biggest challenges in selling may be how to reach the actual decision making customer. When organizations bring me in to deliver my Trusted Advisor Selling© seminars, I reassure participants that getting in front of the economic buyer is relatively simple when you keep in mind these five tips.

Tip #1 – Start Higher up the Ladder

The higher you start up your customers’ the chain of command, the more likely you are to reach someone with the authority to say yes. All too often, salespeople settle for the easier-to-reach low level managers who aren’t authorized to make large purchases. In other words, in order to say yes to your offering, they’d have to ask a higher-up for permission. They are however, empowered to say no. So, it makes sense to start with job titles of people with buying power; they may redirect you to talk with someone lower, but then at least you’d have their permission (and tacit endorsement) to do so.

Instead, explain that you’ll be happy to provide pricing/ options but there are a number of variables you’ll need to ask about to determine accurate pricing. Suggest a virtual meeting and ask, “Is there anyone else involved in this project who it would make sense to invite (aka their boss), so we can make sure we don’t miss any critical issues?” They can always say no, but you at least extended the offer without causing offence.

Bottom line: Many potential sales are lost when reps either start too low down their customer’s chain of command, or they give up too soon. Remember, it’s just a phone call or email! Jeff Mowatt is a sales & service strategist, bestselling author, and Hall of Fame business speaker. Visit www.JeffsBusinessTips.com for more information.

Tip #2 – Skip Small-Talk

The quickest ways to annoy senior managers: waste their time, feign familiarity, or look like you’re hiding something. A poor way to start a phone conversation: “Hi Mary, how are you today?” Their response will likely be terse or worse. Instead use: “Hi Mary, my name is (first name and last name), I’m with ABC company based out of (location). We haven’t met yet. The reason I’m calling is…” No small talk! Introduce yourself fully. Get to the point.

Tip #3 – Communicate Distinctive Value

Most upper level managers don’t answer phone calls from strangers. Still, you’ll have more impact getting a manager’s attention with a phone call. A phone call gives the advantage of leaving a voice mail, followed-up with email. That means you need a compelling reason for them to want to explore this further. So before you dial, you need to know the distinctive value you can bring to their company. Keep in mind you may need to leave this as a voice mail message. Stating you’ve been established for 30 years or that your team members are experienced is not compelling. What managers want to know is the ultimate benefit of your offering, how it’s different than your competitors, and evidence that you deliver on these benefits.

Tip #4 – Follow-up...and more follow-up

Send the email, and follow-up by phone as promised. If you reach their voicemail again, then reference your last phone call and email, and add, “I’m guessing this isn’t a good time for you. So, I’ll call back day and time. Meanwhile my phone number is …” Phone later as promised. If they still don’t respond then leave a voice mail and email again asking frankly if this is of any interest, or if there someone else in the organizations who takes care of this area who it would make more sense for you to connect with.

Tip #5 – Help Employees to Help You

There will be times when managers send lower level employees to collect your info and prices; this requires diplomacy. There’s no way that person – who’s only gathering info for some higher-up – will convey your value the way you can. So, don’t ever send prices or brochures.

The higher you start up your customers’ the chain of command, the more likely you are to reach someone with the authority to say yes. November/December 2023 | IMPRINT CANADA

News {Business Development} Decoration, continued from Page 1

It’s not just about adding a logo to make a product look good; it’s about adding value, fostering brand identity, and creating memorable experiences. This article delves into the importance of professional, quality decoration, emphasizing its added value, the significance of comprehending various decoration methods, and the art of managing client expectations to ensure client satisfaction.

misunderstandings and ensure client satisfaction, you should always: • Communicate Clearly: Transparent communication about design limitations, colour options, and material constraints is essential to set realistic expectations. • Provide Prototypes: Offering clients prototypes or samples allows them to visualize the final product, preventing disappointment upon delivery. • Educate Clients: Educating clients about the intricacies of decoration methods empowers them to make informed decisions, aligning their expectations with what is achievable.

The Added Value of Decoration:

Decoration can transform a blank item into a personalized, unique, and memorable keepsake. Decoration isn’t just about printing a logo; it’s about transforming ordinary items into powerful marketing tools. Professional decoration adds immense value to products by: • Enhancing Brand Visibility: A well-decorated product ensures the brand stands out, leaving a lasting impression on clients and prospects alike, ensuring that the brand stays in the customer’s mind long after the event or initiative is over. • Fostering Brand Loyalty: Thoughtful, quality decoration creates a tangible connection with customers, making them more likely to engage with the brand repeatedly. • Increasing Perceived Value: A professionally decorated product exudes quality and attention to detail, enhancing its perceived value in the eyes of the recipient. • Creating Memorability: Memorable designs stick in the mind. Professional decoration ensures that the brand’s message is not just seen, but remembered.

Avoiding Errors in Expectations

Managing client expectations is an art. To prevent

Regardless of platform, you want all your videos to do at least one thing: direct interested parties to your website.

The ability to offer & produce top-notch decoration - regardless your clients’ needs - will set you apart from your competitors.

As professionals in this industry, one of your core competencies must be guiding clients throughout the decorating process. Mismanaged expectations can turn a promising project into utter disappointment, or worse - a lost client. To avoid this, clear communication is critical. Clients should always be armed with a realistic understanding of what decoration can achieve, explaining the possibilities and limitations of each decoration method. Moreover, providing clients with pre-production samples can help manage expectations effectively, allowing them to visualize the final product before mass production.

Embellishment 101: Knowledge is Power

Understanding decoration is the language of the industry. Distributors must be well-versed in all embellishment methods even if they sub-contract out the work as each technique has its unique advantages, making it crucial to explain which methods are appropriate based on the product, material, and intended use.

12 IMPRINT CANADA | November/December 2023

To deliver outstanding results, professionals in the industry must have a comprehensive understanding of various decoration methods, each suited for specific applications. A deep understanding of these techniques is absolutely fundamental in enabling professionals to advise clients effectively, ensuring that the end result aligns perfectly with the client’s vision and budget. Here is a brief overview of the most common embellishment techniques:

Embroidery:

The most traditional method of decoration is embroidery. Embroidery involves stitching thread into a garment or accessory, like hats, socks and bags, to create a logo or design. The stitching of the embroidered threads creates a dimensional effect with minimal fading. This is a great option for corporate apparel and headwear, as well as durable products like bags. Embroidery isn’t suitable for all artwork however; complex logos with small lettering, details and shading may be difficult to sew-out.

3D Embroidery:

Also known as puff embroidery, this is a technique where foam is inserted under the embroidery stitch, thereby creating a 3D look and feel on your promo product. The best designs for puff embroidery are simple ones that really pop out, like initials or alphabets. Since there’s foam inserted under the embroidery stitches, it can be hard to maintain the details on tiny text or designs.

Screen Printing:

Screen printing got its name because it literally pushes the ink through screens. With the screen-print method, an image is transferred on to the printed surface by ink, which is pressed through continued on Page 14

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News {Business Development} Decoration, continued from Page 12

a stenciled screen using a squeegee. Each colour in a logo or design gets its own separate screen, i.e. if the logo has three colours, then three screens need to be created. This method is long lasting, and ink formulation colours are virtually endless. Gradients can be achieved and a variety of items can be decorated like shirts, pens, mugs and more. Since each colour used in a design will need its own separate screen, the more colours the design has, the more expensive it becomes. Generally, screen printing is best for large order quantities with designs that use less than four colours. However, not all materials print well with screen printing, so it’s important to ensure you are working with compatible substrates.

Dye Sublimation:

This unique method requires a special system of printers, inks, paper and heat press. The dye sublimation process works by bonding water-based dye (in a gaseous state) with the molecules of the fabric you’re printing on through the use of a heat press and some transfer paper. A design or logo is printed on this paper and is then heat sealed onto the promotional product. With this process, the ink combines with the promotional product it is applied to, creating a seamless design that is smooth to the touch. Sublimation allows for vibrant colours with photorealistic quality, and the possibility of larger, seam-to-seam designs. It’s perfect for complex designs with many colours. Sublimation is perfect for sports jerseys and works best on promotional items that are coated with polyester.

Heat Transfer:

A heat transfer is an ink-based design, usually on transfer paper, that is applied to the garment with a heat press. Also known as a digital transfer, this process first starts by printing out the artwork and then applying it onto the surface with a heat press. Heat triggers this ink to create an adhesive on the opposite side of the transfer paper. The ink then sticks to the fabric, the transfer paper is peeled away and the design remains.

DTG Printing:

Direct-to-garment printing, also known as DTG, is a process that involves printing a digital image directly onto apparel. DTG printing is perfect for complex, multicoloured designs on textiles, offering high-resolution prints on demand. It’s also a great solution for seamless printing over difficult areas such as zippers and seams. This method requires pre-treatment of garments to ensure that the ink gets properly adhered. DTG allows for photo quality images without colour limitations. This technology has evolved light years since it was first introduced to the industry and is now a viable option for larger production runs.

Custom Patches:

Patches are a great way to add some texture and durability to your next project. Patches come in all types of

14 IMPRINT CANADA | November/December 2023

materials and you can put a patch on many items as they now come with a variety of backings like plastic, iron ons, adhesive, velcro and heat seal!

Appliqué:

Appliqué comes from the French word “appliquer”, which literally translates to apply! It’s a decoration method that involves stitching smaller pieces of fabric or other decorations onto a larger piece to create different designs or patterns. It’s a good alternative to embroidery, where the cost is dictated by the number of stitches in your design. If you have large and bold shapes, appliqué is perfect for showcasing the design on your promotional product (think Varsity Jackets).

Embrace Innovation and Creativity

The promotional products industry is ever-evolving, and staying ahead of the curve requires a blend of tradition and innovation. New digital decoration techniques continue to push the boundaries of what’s possible, and professionals must hone their skill sets to ensure they can offer clients the latest decoration options available. In the world of promotional products, quality decoration is one of the cornerstones of success. When done right, decoration elevates products, creating meaningful connections between brands and their audiences. By understanding decoration methods and embracing innovation, professionals can continue to deliver outstanding results, ensuring that every product tells a story that resonates with the hearts and minds of the people it reaches.

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News {Business Development}

What’s Sinking Your Employees’ Wellbeing? Five Titanic Lessons for Leaders to Keep Their Crew Afloat By Diane O’Connell

The sinking of the Titanic stands as a tragic and haunting reminder of human fallibility. And, surprisingly, the parallels between the Titanic disaster and today’s workplace wellbeing cultures are striking. The Titanic, once deemed “unsinkable,” faced unforeseen challenges, inadequate preparation, and communication breakdowns – all factors that bear an uncanny resemblance to issues plaguing today’s workplaces. The correlation demonstrates that critical aspects of employee wellbeing, such as mental health, communication, and a feeling of psychological safety, impact the business’ management of risk, profitability and productivity no matter what the situation. This article attempts to unravel the synergy between the Titanic’s tragic narrative - and the intricate tapestry of workplace culture - to shed light on valuable lessons that can be applied to foster healthier, more resilient, and safer work environments. So, let’s explore the correlation between history’s most infamous shipwreck and the ever-evolving landscape of workplace wellness.

1. Lack of Vision (mental health):

The Titanic had binoculars hidden away in a locked cabinet. Yet, these crucial tools remained untouched throughout the voyage. The reason? A lack of confidence and the fear of consequences - because the ship was brand new - prevented the crew from breaking the glass cabinet to access them. Not feeling empowered to make the decision left them with severely limited vision, so they didn’t see the iceberg until it was too late. Just as the Titanic’s fate could have been different with better vision, business leaders today should heed this lesson and equip their talent with the necessary tools and insights to ensure forward vision and the confidence to take action. It’s not enough to thrive in the present; leaders must prepare for the future, recognizing that mental wellbeing directly impacts productivity, which directly impacts profits. This proactive approach guarantees that wellbeing programs and benefits remain effective and adaptable, capable of meeting the ever-evolving demands of the modern workplace.

2. Communication Breakdown (setting expectations):

Just as poor communication protocols and delayed response played significant roles in the Titanic disaster, within an organization, they can have a ripple effect that deteriorates the workplace culture. In the absence of clear communication channels, information isn’t adequately disseminated and feedback mechanisms fail, so employees’ access to vital support and resources become compromised. This can lead to a decline in overall productivity. Much like the Titanic crew needed clear communication protocols to navigate expectations and obstacles, modern organizations must foster an environment of open and hon-

It’s not enough to thrive in the present; leaders must prepare for the future, recognizing that mental wellbeing directly impacts productivity, which in turn directly impacts profits.

the health and happiness of their workforce but also their own stability and success in an ever-changing and challenging business environment. In this era where wellbeing and risk management are intertwined, foresight and preparedness can make all the difference.

5. Insufﬁcient resources & support (proﬁts):

By actively recognizing and addressing signs of employee distress, they not only enhance well-being but also safeguard the overall health and success of the organization.

est communication, where expectations are well-defined and readily accessible so employees can be fully engaged and effectively address the evolving demands of today’s workplace. In doing so, leaders not only enhance employee satisfaction, mental health, and productivity but also safeguard their profits from potential disasters on the horizon.

3. Neglecting warning signs (leadership):

The Titanic received several warnings about icebergs in its path, which were not adequately heeded because they prioritized sending messages for the first-class passengers. Similarly, poor workplace cultures may neglect warning signs of employee distress, such as high attrition, increased absenteeism, or declining productivity because it is focusing attention in the wrong areas. When leadership fails to recognize and address these signals, the repercussions can be profound, impacting employee satisfaction and overall wellbeing which can lead to disengagement. By actively recognizing and addressing signs of employee distress, they not only enhance well-being but also safeguard the overall health and success of the organization. In this era where leadership and employee wellbeing are intrinsically linked, astute and empathetic leadership can make all the difference.

Organizations must understand that neglecting employee wellbeing can lead to negative outcomes, impacting both their people and their bottom line.

4. Inadequate planning (crisis/risk management):

The Titanic’s sinking was partly attributed to insufficient planning and failure to account for potential risks, such as ICEBERG COLLISIONS! Inadequate workplace wellbeing programs often stem from a lack of strategic planning and risk assessment. Neglecting to anticipate and address employee wellbeing issues can set the stage for increased stress, burnout, disengagement, and physical and mental illnesses which increases the risk of attrition, injuries, employee driven lawsuits, costly mistakes, and eventually customer dissatisfaction. The Titanic serves as a sobering reminder that crisis and risk management are essential. Organizations can proactively identify and mitigate risks by safeguarding not only

The Titanic was designed with limited lifeboats, a shortsighted and arrogant approach that prioritized profits over passenger safety. Similarly, inadequate resources and support allocated to workplace wellbeing programs can hinder their effectiveness. When organizations cut corners with insufficient funding, lack of dedicated staff, or inadequate training, they risk limiting the program’s ability to address the pressing needs of their employees.

The parallels drawn between the Titanic disaster and the realm of workplace culture underscore critical lessons for organizations striving for success. In today’s workplace landscape, organizations must recognize that investing in comprehensive programs not only benefits their employees but also contributes to their longterm prosperity. Organizations must understand that neglecting employee well-being can lead to negative outcomes, impacting both their people and their bottom line. A holistic and comprehensive commitment to employee welfare is a wise and forward-thinking strategy that ensures lasting success and sustainability.

Conclusion

The parallels drawn between the Titanic disaster and the realm of workplace culture underscore critical lessons for organizations striving for success. The Titanic’s tragic fate serves as a stark reminder of the importance of proactive strategies and resource allocation in safeguarding the wellbeing of the business and its employees so they can navigate the complex waters of today’s business world with confidence and resilience. By addressing risks, providing ample resources, and staying attuned to warning signs, creating robust wellbeing programs with effective communication and a vision for adaptability are the essential tools in navigating the complex waters of today’s ever-evolving workplace. So, don’t make the titanic error of neglecting workplace wellbeing as a “nice to have” initiative. Instead, chart a course towards a healthier, more prosperous and resilient future by prioritizing the wellbeing of your organization’s greatest asset—its employees.

About the Author:

Diane O’Connell is an author, speaker, coach, workplace culture reinvention strategist and attorney and mediator. After being diagnosed with Generalized Anxiety Disorder (GAD), Diane left the practice of law to focus on helping businesses create measurable success, reduce risk and improve profitability with a workplace culture of wellbeing that works at Sorting it Out, Inc. For more information, please visit: www.SortingItOut.co

November/December 2023 | IMPRINT CANADA 17

HOTTEST STANLEY PRODUCT The Quencher H2.0 FlowState™ Tumbler | 40 oz

as low as / pc (e)

The Quencher H2.0 FlowState™ Tumbler 40 oz is headed our way & you can get it in two great colours: Charcoal and Cream.

Actual product appearance may differ slightly. Refer to website for all product and decorating details. Prices effective at time of publication and may change without notice. Current pricing on website prevails.

www.dezinecorp.com

Check out our NEW CERAMICS!

orders@dezinecorp.com

www.dezinecorp.com

WEARABLES Acrylic Wool Serge Cap DML is showcasing style i8506 - the Original Acrylic Wool Serge Cap. This mid-profile structured original full fabric cap is constructed from Acrylic/wool serge fabric, and features a standard pre-curved visor and delivers UV protection. The three-part comfort fit sweatband with adjustable plastic snap back closure delivers a great fit, while the grey under visor provides a reflection protection and a retail finish. Available in 8 colours. Contact DML for more details: info@dmlcreation.com, www.dmlcreation.com

Russell Athletic Dri-Power Fleece The Dri-Power® collection features superior construction that delivers comfort and durability. Made of three-end ﬂeece that combines softness and durability, and moisture wicking that maintains dryness and freshness for long-lasting comfort. Along with unparalleled comfort, this ﬂeece comes with a smoother printing surface and is suitable for sideline or fan-wear programs. Embrace the athletic life with Russell Athletic. For more information, contact russellcanada@fotlinc.com

Youth-Centric Additions to the Softstyle® Collection Gildan introduces the SF500B, a youthcentric addition to Gildan's Softstyle® range. Crafted with ring-spun cotton, this piece offers a soft touch and durable wear for all-day activity. The high stitch density provides a smooth surface, making it ideal for vibrant prints. With the SF500B, your young ones can step out in style, comfort, and conﬁdence. Please visit www.mygildan.com

Alpine Full-Zip Sweater Made from 60% cotton and 40% acrylic, this full zip alpine sweater from Fersten Worldwide delivers all-day comfort and great style. Perfect for seasonal layering, the Alpine (Men’s FW3013 / Women’s FW3017) is ideal for embroidery, fabric appliqué, SDT transfers, and more. Offered in black, navy and charcoal in sizes XS-4XL (Men) & XS-3XL (Women). Contact Fersten Worldwide (800) 5657462 or visit www.fersten.com

Satin Lined Toque

Flux Quarter Zip Pullover

AJM is introducing a new ladies winter toque 1E140L. The unique satin lining reduces frizz, hair breakage & static. This style is perfect for keeping your hair healthy while providing unmatched comfort. The extra large 12 cm faux fur pompom complements the jacquard cable knit weave pattern in the crown, giving it a high-end retail look. Available in 5 colourways and ready for immediate shipping.

Canada Sportwear's Flux Quarter Zip Pullover is a great layering piece. Constructed from 70% cotton, 30% polyester ﬂeece (heather colours are made from 60% cotton, 40% polyester ﬂeece), these pullovers feature rib knit cuff and hem, and a metal YKK front zipper closure. Style L00545 features a tear-away label and is DTG - direct to garment printer friendly. Available in Black, Navy, Charcoal and Grey, as well as in Youth sizing.

Contact AJM International at 1-800-361-6256 or visit www.ajmintl.com

ROOTS73 Canmore Eco Hoody The Canmore Eco Hoodie is a classic style sweatshirt made with soft, cozy, french terry and a jersey-lined hood. Features include a kangroo pouch pocket to keep you warm and is a must-have on any outdoor adventure. One per cent of all Eco sales are donated to environmental proﬁts through a partnership with 1% For The Planet. Visit www.trimarksportswear.com for more details

20 IMPRINT CANADA | November/December 2023

Please contact Canada Sportswear, Tel: 416-7408020 or visit www.canadasportswear.com

Poly Serge Flat Bill Cap KC Caps' Constructed Poly Serge Flat Bill Cap features a ﬁrm buckram, pro-stitching, and a poly snap closure. The ﬂat bill with a snapback closure design gives this cap a retail look. Visit www.kccaps.ca or contact 1-888-303-0888

WEARABLES

Jerzees NuBlend® Unisex Hood

Boulder Hooded Softshell Jacket Canada Sportswear is showcasing its Boulder Hooded Softshell Jacket. Style L01055 features a 94% Nylon, 6% Spandex softshell bonded to 100% polyester sherpa ﬂeece that delivers a wind resistant and water repellent ﬁnish that is breathable and abrasion resistant. This jacket delivers added stretch for ease of movement and features an attached hood with adjustable drawcord, a YKK front zipper, lower front patch pockets, rib knit storm cuff in sleeve, and an adjustable drawcord in body hem. Available in Black and Charcoal. Please contact Canada Sportswear, Tel: 416-740-8020 or visit www.canadasportswear.com

Designed for the Modern Woman

JERZEES NuBlend Unisex Hood (#996MR) is a ﬂawless blank canvas poised to channel your creative energies and translate your designs into reality. Crafted with NuBlend® pill-resistant technology, tear-away label for easy re-labeling, high-stitch density for smooth printing canvas, and the 50/50 blend minimizes shrinkage while providing durability. With a rich palette of 51 colours to choose from, your artistic visions can take a vibrant form. For more information contact canadacustomerservice@fotlinc.com

Ultra Heavyweight Jacket This ultra-heavyweight performance jacket will help you go through the most extreme winter weather days. The Frisco (Men’s FW3226 / Women’s FW3228) is suitable for -10°C to -35°C, features a Shearling lining with Diamond Quilted lining, a detachable hood, anti-RFID technology and waterproof breathable fabric. Available in black and graphite and suitable for a multitude of decoration techniques. Offered in XS-4XL (Men) & XS-3XL (Women). Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

Meet the 67000L from Gildan's Softstyle lineup. A perfect blend of comfort, quality, and style, it's designed for the modern woman. Made with ring-spun cotton, it promises a soft touch and durable wear, making it a sustainable choice for everyday fashion.

Solid Color Mesh Back Camo Cap DML's Solid Color Mesh Back Camo Cap, style i2005 is a Medium proﬁle six panel structured cap with Camouﬂage twill and a solid trucker mesh back. Available in 7 colours, this cap features an adjustable plastic snap tab closure.

Please visit www.mygildan.com for more details

Spacer Quarter Zip S&S Canada is showcasing the Adidas Women's Spacer QuarterZip Pullover. Style A589 features a unique spacer knit construction that is both comfortable and stylish. The contrast adidas logo on right sleeve adds a premium touch. Available in a Men’s companion style, the Spacer Quarter Zip is available in Black, Collegiate Navy, Core White and Grey Five. For more details, please visit en.ca-ssactivewear.com

Contact DML for details: info@dmlcreation.com or visit www.dmlcreation.com

Heavy Weight Quarter Zip Jacket The Adult Heavy Weight Quarter Zip Jacket from Milltex is made from supple 3-end brushed ﬂeece and features double needle overstitching. Available in a wide range of colours and sizes, this Quarter Zip also features a YKK Metal Silver Zipper and 1x1 Rib with Spandex. Visit www.milltex.ca for details

22 IMPRINT CANADA | November/December 2023

Recycled EcoPoly Fleece King Athletics' eco-friendly polyester program includes this double hooded sweatshirt. Made in Canada and constructed from 100% Recycled Supersoft EcoPoly Fleece, style KPLY1011 is lightweight, breathable, super-soft, and highly durable. Please visit www.kingathletics.ca for more details

WEARABLES

Lightweight Aerated Performance Cap

Midweight Mélange Jacket

DML is offering the Lightweight Aerated Performance Cap. Style i7041 is Medium profile six panel structured cap with a modified flat visor, and an adjustable plastic snap tab closure. The 100% aerated polyester fabric delivers UV protection and moisture wicking. Available in 7 colours in in Youth & OSFM sizes

Enjoy the functionality of this midweight mélange jacket with 3M™ reﬂectivity and microﬂeece lining. The Forli (Men’s FW3180 / Women’s FW3183) is ideal for temperatures between -6°C to -21°C and is equipped with a detachable hood and waterproof fabric. Ideal for a wide selection of decoration techniques. Available in sizes XS-4XL (Men) & XS3XL (Women)

Contact DML for more details: info@ dmlcreation.com or visit www.dmlcreation.com

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

Lumberjack Scarf

Midweight Fleece Hooded Sweatshirt

AJM continues to expand its winter offering. 9N310M is an oversized scarf 76” x 8” with a traditional plaid “Lumberjack” pattern. The scarf will protect your neck and give much needed warmth during colder temperatures. Available in 2 colourways, dark grey/black or red/ black. Matches with AJM’s 9N555M for a perfect cuff toque and scarf combo.

The SF600 is Gildan's new Midweight Fleece Adult Hooded Sweatshirt. Crafted for ultimate warmth, it features a cozy brushed interior that provides a soothing feel against your skin. The modern metal zipper adds a touch of sophistication, while the practical pouch pocket brings functionality to your attire.

For more information, please contact AJM International at 1-800-361-6256 or visit www.ajmintl.com

Please visit www.mygildan.com for more details

Cropped Heavy Fleece Hooded Sweatshirt

Men's Denali Parka

Los Angeles Apparel is showcasing the boxy, cropped version of the Unisex Heavy Fleece Zip-Up Sweatshirt. Style HF16GD features pockets large and deep enough to keep your hands warm at a comfortable height and hold your cell phone without falling out. Made in Los Angeles from 100% U.S. grown Cotton, this ﬂeece is very heavy and will provide you with warmth in temperatures as low as 10°C. Available in a wide range of colours to suit any program.

The Denali Parka features classic Arctic explorer design elements. Features include: Thermolex™ high loft synthetic down ﬁll, H2XTREME® waterproof technology, deep dive handwarmer pockets and a fully insulated storm hood with face shield for maximum comfort in the most extreme conditions. Built with a blend of virgin and recycled nylon for a reduced environmental footprint, this style is also available in a Ladies’ version.

For more details, visit www.losangelesapparel.net

Visit www.stormtech.ca for details

Presenting the Racer-R Series • Highest industry speed of 2.020RPM. • Solid yet compact design.

A HEAD ABOVE THE REST

• Industry leading excellence with German engineering.

TWIGA-SOLUTIONS.COM

A HEAD ABOVE THE REST

1-877-507-7979

24 IMPRINT CANADA | November/December 2023

CANADA-WIDE SERVICE TECHNICIANS

Women's Vertex Stormshell

Cotton Long Sleeve Safety T-Shirt Canada Sportswear is showcasing the Citadel Cotton Long Sleeve Safety Shirt. Style S05975 is made from 100% cotton jersey and features a rib knit neckline and cuff with spandex for shape retention, and 2” band in contrasting tape on front and back body and sleeves. Please contact Canada Sportswear, Tel: 416-740-8020 or visit www.canadasportswear.com

Extreme weather protection with full coverage storm hood and YKK® AquaGuard® waterproof zipper. The Vertex Stormshell features 3-Layer H2XTREME® waterproof/ breathable technology and an advanced articulation and ergonomic ﬁt with mechanical stretch fabric, allowing for a full range of unrestricted movement. The Vertex Stormshell is built with regular and recycled polyester fabrics for a reduced environmental footprint. Visit www.stormtech.ca for details

Adidas Crewneck Sweatshirt Heavy Fleece Half Zip Pullover This pullover from Los Angeles Apparel features a half-zip design with classic ribbed cuffs at the sleeves and waist and a kangaroo front pocket. This sweatshirt has a voluminous, boxy fit and is an easy layering piece for casual, sporty style. This fleece is very heavy and will provide you with warmth in temperatures as low as 10°C. This hooded pullover sweatshirt is made in the USA and is Pre-Washed for a no-shrink true fit.

The classic Adidas Crewneck Sweater from S&S Canada is a great style for any program. Constructed from a 76% / 24% recycled polyester / viscose blend, Style A586 has a ribbed neck, cuff, and waistband and features a contrast adidas embroidered logo on left chest. Available in Black, Collegiate Navy, Gray Three, Hemp and Olive Strata. For more details, visit en.ca-ssactivewear.com

Knit Mittens The Graz (FP580) are versatile Olympic knit mittens that come with a 2 X 2 rib cuff and are made from 100% Acrylic. Ideal for embroidered and knitted logos, the Graz is available in Black, Charcoal, Navy, Royal and Red. One size ﬁts most.

For more details, visit www.losangelesapparel.net

Eco Packable Insulated Jacket The Geneva Eco Packable Down Puffer Jacket in men's sizing features 100% nylon body construction, and 100% recycled polyester faux down ﬁll with scrim. With its lightweight, compact and multi-pocket design, this full zip jacket offers active people a versatile and stylish apparel solution. Packable into a stuff sack, this jacket will always ﬁnd room for your next adventure! Visit www.trimarksportswear.com for more details

Contact Fersten Worldwide (800) 565-7462 or visit www.fersten.com

Mid Weight Crewneck Milltex's Adult Mid Weight Crewneck (Style 903) comes in solid, Heather or Marled Colourways and features deluxe 3-end brushed ﬂeece which makes for a great decorating surface. Details include double needle cover stitching, a V-Notch insert at neck and twill tape at neck for clean ﬁnish. Available in a wide range of colours and sizes. Visit www.milltex.ca for more information

STRATEGIC PARTNERS

A HEAD ABOVE THE REST Twiga is Growing & Reaching New Heights! • White glove service & support. • Quality products. • Excellence in engineering. • New & Exciting solutions for your business. • 5 technicians nationwide.

Eagle DTF 70R Industrial Line

TWIGA-SOLUTIONS.COM

A HEAD ABOVE THE REST

1-877-507-7979

ZSK RACER-R

CANADA-WIDE SERVICE TECHNICIANS

Crafted Precision With Felt Emblems

Digiscreen S - Screen Printing Solution Digiscreen S is the new Twiga solution to integrate digital printing in screen printing carousels. The Digiscreen S integrates perfectly with any screen printing carousel and allows you to apply the particular effects of screen printing (ﬂock, foil, glitter) to digital prints, all in a single production process. The modular design of the Digisceen S allows it to be equipped with 2 to 8 Ricoh Gen 5 print heads that deliver high productivity of up to 200 pieces per hour & photographic print quality. Visit www.twiga-solutions.com for more information

Make Patches & Crests Easily Looking for an effective solution for making patches and crests? Look no further. Embroider your patch onto our Instacrest material, cut it out using a Cutting Needle, and then apply our Crest-Pro Adhesive and it's ready to be ironed/heat-pressed on. Please visit www.embroiderysystems.com; info@embroiderysystems.com; 1-888-805-8631

Picasso Thread Made in Canada

Emblemtek is showcasing its felt emblems which offer versatility in terms of shapes, sizes, borders, backings, and accessory features, making them adaptable for a wide range of applications, including holiday promotional items. These emblems feature intricate embroidery and deliver a soft polyester felt touch. For more information, please contact Emblemtek.com

Saati Emulsion & Chemicals SAATI emulsions and screen print chemicals are designed with precision and innovation in mind, offering numerous beneﬁts to screen printers. SAATI emulsions provide consistently sharp image reproduction, excellent durability, and compatibility with various ink types, making them a top choice for both beginners and seasoned professionals. Please visit www.RBdigital.ca for information

Premium Embroidery Threads & Bobbins

Cansew Inc. is showcasing its line of Picasso threads, the only Canadian-made embroidery thread. Ideal for all high-speed embroidery and monogramming machines, Picasso embroidery thread offers high performance at great value.

American & Eﬁrd Canada, Inc. is offering its wide range of quality Robison-Anton Embroidery Threads and Bataboff Bobbins. Available from stock and ready to ship.

Please contact Cansew Inc. 1 800-361-7722; info@cansew.ca or www.cansew.com

Please contact www.amefird.ca; canada.client@amefird.com;1-800-361-0787

26 IMPRINT CANADA | November/December 2023

NEW TECHNOLOGY SMART TENSION SYSTEM Smart Tension System automatically adjusts thread tension by analyzing the stitch type and machine speed. Produce consistently high-quality embroidery with STS and reduce lost productivity in manual adjustment of thread tensions.

SLIM CYLINDER ARM Redesign of the cylinder arm improves the quality of embroidering on products. Reduction of the cylinder arm circumference to 170mm. Reducing working space between the needle plate and cap frame.

SMART ACTION PRESSER FOOT

PICKER ON / OFF

Smart Action Presser Foot (SAP) adjusts the height of the presser foot automatically by way of an independent presser foot motor.

We offer Picker on/off both two versions. You can get below meaningful result when selecting Picker Off version.

Regardless of the thickness of the fabric, the best quality embroidery can be completed easily with SAP.

Do not need to replace picker when it’s bent or snapped.

Adjust the minimum height of the presser foot by setting preferences on the operation panel

Easy to change bobbin and bobbin case.

SWF CANADA INC.

300 Trowers Road, Unit 13 Woodbridge, ON, L4L 6A1

Please call 416-889-3598

Gunold Sports Backing In Mimaki TxF150-75 DTF Printer Seeing Is Believing!

Introducing the long-awaited solution for those seeking a dependable DTF printer system - the remarkable Mimaki TxF15075 DTF Printer! Experience exceptional efﬁciency and cost savings with its innovative ink technology ﬂowing seamlessly through the damper. The Mimaki TxF150-75 boasts superior nozzle detection and ink consistency, establishing its dominance in the DTF market. Please visit www.RBdigital.ca for more information

ActionBack Backing

State-of-the-Art Solution for DTF printing Twiga is proud to present a DTF solution which delivers high-quality printing and excellent productivity. The DTF 600 includes a printing plotter with 60cm of light for printing ﬁlm on rolls. The system is equipped with an automatic duster with an oven and retractor to prepare the ﬁlms for the application phase.

Conventional Backing

Visit www.twiga-solutions.com for more information

Gunold ActionBack • Great for Performance Wear & Stretchy Materials • Prevents Drifting Outlines, Puckering & Pooching • Woven, Fabric Backing - Stable in Both Directions • Available in Black & White - 100% Polyester • Exclusively at Gunold

New Print Head Speeds Setup Vastex commercial-grade V-1000 manual screen printing presses are now equipped as standard with a print head that allows easier and more accurate screen pitch adjustment. The new adjustment system better isolates front-to-rear movement of the print head with no effect on other adjustments. For information contact Vastex International, Inc., +1 610 625 2702, www.vastex.com

Not Seeing Is Believing, Too!

Toyoda Falcon Hat Heat Press Soft ‘n Sheer Backing

The design of the new Toyoda Falcon Hat Heat Press combines a heavyduty solid steel industrial grade pressing framework with accurate and easy to use electronics. Apply front, back and side hat graphics with this precise and high quality temperature controlled even pressure heat press. Please visit www.RBdigital.ca for more information

BELY’S Heat Press Vinyl Conventional Backing

Gunold Soft ‘n Sheer • Great for Light Fabrics, T-Shirts, Golf Apparel & Stretchy Materials • No-Show Backing, Soft to the Touch Against Skin • Stable in Both Directions • Available in Black & White - 100% Nylon

Get finer cut lines and better contouring as the flexible and stretchable polyurethane introduces soft touch and matt finish surface on garments. The hot peel will help to increase the productivity, and you can stretch this vinyl as much as you can and it is perfectly suited to every type of garment printing requirement. A clear adhesive backing enables intricate cutting and registration. Visit www.heattransfervinyl.ca for details

SP Large-Format Laser Cutter Trotec laser cutting machines are designed for the fast and precise processing of large-format materials. Features such as the four-sided access and the Tandem Assist, combined with the highest cutting speed, ensure maximum productivity. These laser cutting machines can be seamlessly integrated into your pre-press workﬂow thanks to RIP and CAD compatibility. Visit troteclaser.com for more information

Specialty Threads Premium Backing Education Embroidery Experts on Staff Buy Online Or Call Us

1.800.663.6359 | gunold.ca

Flash Cure Units Power Auto-Rotation Upgrade AirFlash™ and RedFlash™ infrared flash cure models are now equipped with a receptacle that allows the user to plug a 3 ft (914 mm) power cord for an optional AutoFlash™ head rotation unit into the rear of the flash head, eliminating the need for separate wiring to a wall outlet. Both Vastex flash cure models feature 360° head rotation, an adjustable-height heavy-duty stand with casters, head leveling adjustment, heat shield and side handles for operator safety. Contact Vastex International, Inc., 1 610 625 2702, sales@vastex. com, www.vastex.com

28 IMPRINT CANADA | November/December 2023

717

ADULT UNISE X FASHION PULLOVER HOODIE

30/S Fine Ringspun Yarn for Softness 3 END Brushed Fleece 100% Cotton Facing for Excellent Printing

BLACK

FOREST

GOLD

HELICONIA

LIGHT BLUE

LIGHT PINK

MAROON

MINT

MUSTARD

NATURAL

NAVY

ORANGE

ORCHID

OLIVE

PURPLE

RED

ROYAL

SAND

WHITE

YELLOW CHARCAOL HTR GRAPHITE HTR

65% Cotton 35% Poly - Solid Colors 60% Cotton 40% Poly - Heather Colors Double Layer Hood Double Needle Cover Stitching 1x1 Rib with Spandex Sweatpatch for Relabelling Twill Tape at Neck for Clean Finish

260 GSM 13 OZ/LY (CANADA)

SAGE

STEEL GREY SAFETY GREEN

SAPPHIRE

TEXAS ORANGE

5/8” Flat Matching Drawcord XS To 3XL GREY HTR

GREEN HTR

MAROON HTR NAVY HTR OATMEAL HTR ROYAL HTR

3535 Laird Road, Unit 13 Mississauga, Ontario L5L5Y7 TO ORDER : Email : orders@milltex.ca | Call : 905-820-1100 | Website : www.milltex.ca ADDRESS :

Lanyards for Any Occasion

New Ceylon Ceramic Mug Cozy up this winter with the new ‘Ceylon’ (13 oz. / 385 ml.) ceramic mug with tea strainer. Available in matte black or matte white options, the Ceylon (style C2400) includes a removable tea strainer & lid. Individually gift boxed in our ‘Ripple’ gift box, consider the ‘Ceylon’ for your next promotional gift or give-away.

DML offers a comprehensive one-stop solution for your lanyard needs. The product range includes Polyester, Cross-Woven, Deluxe Polyester, Nylon, Recycled PET, Flat Polyester, Printed Satin Layer, Woven Upper Layer, Reﬂective Polyester, Sublimated, Tubular and Woven Lanyards. With 16 Attachment Possibilities: Choose from a diverse range of attachments to achieve ultimate customization, including badge holders, clips, hooks, and more. Contact DML for more details: info@ dmlcreation.com or www.dmlcreation.com

For more information, contact DezineCorp at (866) 625-7820 or visit www.dezinecorp.com

Asobu Bestie Bottle

Custom Luggage by Luggit.net

Keep your brand top of mind and add character to your everyday with the Asobu Bestie Bottle from AdnArt. This item comes with a unique character head which sits on top of the leak-proof bottle lid. This bottle features a double wall, vacuum insulated construction with a moisture-free rubberized exterior.

Your Rolling Billboard is here! Custom, eyecatching luggage for business travellers and sales teams. Create custom branded luggage with your client’s logo, colours and fonts. Minimum order quantity is one. Assembled and shipped within 7 days from the Canadian warehouse. Please visit Luggit.net or contact orest@thecsigroup.net

Soft Touch Pen with Stylus and Gel-GlideTM Ink Give the Gift of a Soft Touch Pen with Stylus and Gel-Glide™ Ink Trimmed in Rose Gold. Features include ADG’s Softex™ Luster ﬁnish that provides a comfortable grip, with your choice of mess free, smudge proof, blue or black Gel-Glide™ Ink. This Metal pen also has rose gold accents on the clip and tip as well as a rose gold touchscreen stylus on the end of the pen. Full colour imprint options are available. Visit www.adgpromo.ca for more information

Explorer Travel Mug & Tumbler The Asobu 3-in-1 Travel Mug and Tumbler combination delivers versatile functionality that combines a Tritan™ tumbler with a stainless steel coffee tumbler. Equipped with a large handle, this tumbler ﬁts in car cup holder, and features a dual-function lid for hot and cold and transforms into a classic travel mug. For more information, please contact AdnArt: www.adnart.com; 1-800-739-2645

Sherpa Headband Martini Vispak’s soft and stretchable winter headband with sherpa lining is a classic design that will keep you warm this winter season. Dye sublimation printed with fade resistant eco-friendly ink, the design options are limited only by your imagination. This headband is a fashionable way to keep your ears warm for any occasion. Visit MartiniVispak.com for details

Skeleton Key Chain Bontius is offering its unique 3D Skeleton Key. Great item for the prison industry, escape rooms, and historical jail museums and much more, this key includes custom top. For a fully custom piece the unit price remains the same, but additional set-up costs apply. Visit www.bontiusco.com for details

30 IMPRINT CANADA | November/December 2023

For more information, please contact AdnArt: www.adnart.com; 1-800-739-2645

Clearview Glass Cup Debco is showcasing the Clearview Borosilicate Glass Cup (Item #GL9336). Elegantly present any beverage with this glass cup made from double walled Borosilicate Glass which helps prevent condensation. This cup holds up to 400 ml, is durable and heat resistant and is ideal for hot or cold beverages. Featuring an Ugly Beautiful Box: Debco has removed the unnecessary and kept it basic. No lamination, no full colour ink, no bleach or dye. It might be ugly, but it has a beautiful purpose: one small win for the planet! For more detail please visit www.debcosolutions.com

House Shape Bamboo Cutting Board Magnus Pen is showcasing its unique EcoFriendly, Mid-Size Two Tone Bamboo Cutting Board. This cutting board features an 11” W x 11” H overall dimension and is ideal for cutting fruits and vegetables. (Handwash only; Not dishwasher safe) Natural products may have slight variance in colour and as a result when laser engraving, the ﬁnish can be inconsistent. Visit www.magnuspen.com for details

Goods Recycled 12-Can Cooler Bag PCNA’s Recycled 12-Can Cooler Bag (SM6002-01) is the perfect companion for your lunch needs! This stylish and eco-friendly bag comes with a white PEVA lining for effortless cleaning and features convenient pockets on the front and side for extra storage. Features include a large zippered top for easy access and cleaning, a waterproof PEVA lining, adjustable cross-body strap, and sturdy carry handles with padded handle wrap. For details visit www.pcna.com

NANTUCKET PREMIUM FLEECE STYLE

817

STYLE

835

STYLE

ndex

h Spa

wit x2 Rib

803

9.3 0z (315 GSM) 55% Cotton 45% Polyester Sweatpatch for Relabeling XS to 3XL

NOW AVAILABLE IN 6 COLORS

BLACK HEATHER

PINK HEATHER

OATMEAL HEATHER

OXFORD BLUE

SALT & PEPPER

NAVY HEATHER

3535 Laird Road, Unit 13 Mississauga, Ontario L5L5Y7 TO ORDER : Email : orders@milltex.ca | Call : 905-820-1100 | Website : www.milltex.ca ADDRESS :

Embroidered Patches DML is offering its Embroidered Patches. SKU:EP-C includes up to 9 thread colours, and any PMS colour can be matched. Border Options include Merrowed or Laser, and the optional backing selections include: Plastic, Iron On, Adhesive, Hook & Loop, Heat Seal. Contact DML for more details: info@dmlcreation.com or visit www.dmlcreation.com

Presidential Gift Set by Top Gluv Who’s Your Caddy? Equip your VIPs with a quality golf glove presented in a personalized gift box that creates lasting impressions on and off the course. Great for charity golf sponsors, tourney gifts and executive events. The Presidential Gift Set includes: premium Spyglass cabretta leather golf glove, six detachable logo’d ball markers, a divot tool, a hat clip, and a personalized presentation gift box. Contact orest@thecsigroup.net or visit www.topgluv.net

New Brighton Ceramic Mug DezineCorp is showcasing its new ‘Brighton’ ceramic mug. The Brighton (style C1515) is a 14 oz. / 414 ml. classic ceramic mug with a white glossy exterior and glossy interior pop of colour. Available in 4 stylish colour options and individually gift boxed in our ‘Ripple’ gift box, the Brighton is the perfect mug choice for your next brand event. For more information, please contact DezineCorp at (866) 625-7820 or visit www.dezinecorp.com

Asobu Boulder The Asobu Boulder is an all-new 2-in-1, vacuum insulated bottle and tumbler combination with a real ceramic inner coating. The ceramic inner coating prevents metal taste or odour while keeping your beverages fresh and clean. The Boulder features a dual function lid that is leak and spillproof; the lid has ﬂip-top for hot beverages and a pop-up straw for cold ones. Made from premium stainless steel with a comfortable silicone handle, the Boulder also features a non-skid silicone base for stability and safety.

Matte Finish Tea Infuser

For more information, please contact AdnArt: www.adnart.com; 1-800-739-2645

Magnus Pen is showcasing the trendy 500ML Matte Finish Cyclone Tea Infuser. Item DW-016 is cool to the touch with no condensation and comes with a Tea Infuser. The vacuum insulation keeps drinks hot or cold for hours. (Not microwave or dishwasher safe). Lids on some bottle colours may vary gold or black rings.

Die Struck Brass Pins

Visit www.magnuspen.com for details

RFID Key FOB Pouch Car theft has become more sophisticated. Using signal ampliﬁcation, would-be thieves can unlock and operate a vehicle without having to physically break in. Martini Vispak’s RFID KEY FOB POUCH will block key fob signals and help maintain the integrity of your vehicle’s security system. The copper lined pouch is designed to prevent anyone from using skimming tools that copy or mimic your key fob’s unique signal and wireless code used to gain access to your vehicle or keyless entry system.

DML is showcasing its Die Struck Brass Pins. SKU: SE-C features a standard thickness of 1.2mm and feature 10 plating colours available. Attachments include a metal butterﬂy clutch, standard magnet or rubber clutch, plus other attachments are also available. Contact DML for details: info@dmlcreation.com or www.dmlcreation.com

Cactus Leather Refillable Notebook PCNA is showcasing the 7” x 10” Cross® Reﬁned Reﬁllable Notebook. Item 2768-46 features a uniquely crafted cover made from cactus leather and 100 sheets of white FSC lined paper. Incudes black FSC giftbox. Due to the nature of the material, variations in the cover may occur. For details visit www.pcna.com

Visit MartiniVispak.com for details

Renew Packback The Renew Backpack from Spector&Co is made from RPET material inside and out. The 2 main compartments will keep you organized so that you can effortlessly access work and personal items right when you need them. The quick-access exterior compartment ﬁts a laptop up to 15”. The adjustable compression straps ensure a more compact ﬁt, but can also help secure oversized items like a jacket, photography tripod, or towel. It also has 2 convenient water bottle pockets. Visit www.spectorandco.com

Stone Paper Flip Books Jay-Line’s Stone Paper is an innovative new alternative to pulp and pure synthetic paper, made using 80-85% recycled stone. Item STP-WB-3X5 includes digitally printed front cover and 30 lined or blank sheets. Books come stitched and included a stone paper info sheet on the inside cover. Visit www.jay-line.com for more information

32 IMPRINT CANADA | November/December 2023

Jumbo Laminated Kraft Tote Debco’s Jumbo Laminated Kraft Tote (TO9533) is a durable bag that is great for many promotional programs. The dimensions of this Jumbo toter 12” W x 17” H x 7” D and this item features Black non-woven trim and handles Kraft Paper Lamination. For more detail please visit debcosolutions.com

Wireless Bluetooth Speaker Play your tunes with a practical gift every employee will love. The SIMPLEX Bluetooth fabric speaker features full colour decorating options and includes a USB charging cable, a micro charging port (AUX in jack / LED indicator), a mode button - play, pause and call. For more information, please contact orest@thecsigroup.net

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