Hotel & Leisure Sector Profile
Hotel & Leisure Sector Profile
Personable&Professional
It's our aim to be the first choice engineering and delivery partner for the building services industry�
Hotels & Leisure Sector Profile Contents Company Review
2
Imtech Group Strength
3
Imtech UK Office Locations
4
Mission, Vision, Core Values & Culture
5
Hotels & Leisure Sector Coverage at a Glance
6
A Selection of Hotels & Leisure Sector Projects
7-8
Grosvenor Hotel / Apartments Case Study
9
Wembley Arena Case Study
10
Epsom Racecourse Case Study
11
Intercontinental Hotel Case Study
12
Health, Safety and Environmental
13
Š 2009 IMTECH TECHNICAL SERVICES
Company Profile Royal Imtech NV With some 27,400 employees, around 23,000 customers and annual revenue above €5.1 billion, Imtech NV is a leading European technical services provider in the fields of electrical services, ICT and mechanical services. We enjoy strong presence in the buildings and industry markets of the Netherlands, Belgium, Luxembourg, Germany, Austria, Eastern Europe, Scandinavia, the UK, Ireland and Spain, as well as in the European ICT and traffic markets and the global marine market. Our shares are listed on the Euronext Stock Exchange in Amsterdam where Imtech is included in the Midkap Index. Imtech’s shares are listed on the Euronext Stock Exchange and are also included in the Dow Jones STOXX
Gerard van de Aast Chief Executive Officer Imtech NV
600 index.
Imtech UK Imtech UK is a significant provider of technical services to the building, utilities and process industries across the UK. Imtech UK is part of the large international Imtech NV Group. UK and Irish Operations are led by Paul Kavanagh who also sits on Imtech NV's Executive Council and is charged with driving the UK business forward by building on its strong financial and technical platform to achieve its strategic objective of being a major national player in the UK building services sector. With a management, project and supervisory staff of approximately 2,300 personnel, a turnover in excess of £514 million and underpinned by strong technical and delivery personnel Imtech UK has the flexibility to deliver
Paul Kavanagh Group Chief Executive Imtech UK and International
across a range of project types and market sectors and ultimately meet and exceed the demands of its UK client base.
Imtech UK Group Structure
ROYAL IMTECH NV Gerard van de Aast GROUP Chief Executive Officer
IMTECH UK Paul Kavanagh Chief Executive Officer
IMTECH BOLASHAK
INVIRON
IMTECH MARINE
IMTECH TECHNICAL SERVICES
IMTECH SMITH
an Imtech company
IMTECH G&H
IMTECH AQUA
IMTECH MEICA
Gary Dowd(MD) Alec Watt(FD)
Garry Metcalfe(MD) Dipak Chauhan(FD)
Darron Littlehales(MD) Neil Evans(FD)
John Wardley(MD) Bridget Hendry(FD)
Martin McEvoy(MD) Maritz Naude(FD)
PAGE 2 IMTECH TECHNICAL SERVICES COMPANY PROFILE
PEEK INFRA
IMTECH ICT
IMTECH
CAPULA
WATER, WASTE AND ENERGY
an Imtech company
IMTECH SUIR
Roger TurnerMD) Michael Fawcett(FD)
Eddie Walsh(MD) Pat O'Boyle(FD)
Bruno Speed(MD) Steve Urry(FD)
Imtech Group Strength C5.1bn BELGIUM SCANDINAVIA THE NETHERLANDS UK IR GERMANY ELAND SPAIN
IMTE ITIES CH NV EU ROPEAN TECHNICAL SERVICES CAPABIL FINANCIAL & TECHNICAL STRENGTH
£514m
IMTECH TECHNICAL SERVICES
UK GROUP SKILLS NATIONAL AGENDA FOR KEY CLIENTS
IRELAND
NORTH ENGLAND
LONDON
WALES
SOUTH EAST ENGLAND
LOCAL CULTURE AND DELIVERY IMTECH TECHNICAL SERVICES
SECTOR TRACK RECORD
BUIL NEW
TION RETAIL PUBLIC COMMERCIAL DATA CE NTRES IC ION TRANSPORTA T ENER D EDUCAT GY
REF CE URBIS HMENT RE TENAN SEARCH & HEALTHCARE HOTEL & LEISURE RESIDENTIAL MAIN
YOUR LOCAL BUSINESS ORGANISATION SECTOR TRACK RECORD Project Values 1million - 25 million
We are a significant lead engineering provider of technical services to the building services, infrastructure and process industries across the UK and Ireland. Operating through eight strategic business units and a network of local offices across the UK and the Republic of Ireland, we have gained a reputation for delivering complex technical engineering solutions and installations across all market sectors.
Tailoring our services to local needs and customers wishes is a key component of our business strategy, which is supported by the resources and expertise of one of the UK’s leading players and further strengthened by being part of Imtech NV, a global €5.1 billion business.
PERSONABLE & PROFESSIONAL PAGE 3
Key Office Locations 1
Imtech UK H.Q. Imtech (Meica) Head Office Telephone No: Fax No:
Imtech House 33–35 Woodthorpe Road Ashford, Middlesex TW15 2RP 01784 229 900 01784 229 901
2
Imtech (Meica) City Office
Suites 69-72, 2nd Floor 65 London Wall, London EC2M 5TU 020 7374 0766 0207374 0767
Telephone No: Fax No:
3
Imtech (G&H) Head Office Telephone No: Fax No:
4
Imtech (G&H) Northern Regional Office Telephone No: Fax No:
5
Imtech (Aqua) Head Office South East Telephone No: Fax No:
6
Imtech (Suir) Head Office Telephone No: Fax No:
7
Imtech (Suir) Dubin Office
Telephone No: Fax No:
8
Inviron Head Office
Telephone No: Fax No:
9
Inviron London Office
Telephone No: Fax No:
10
Inviron Glasgow Office Telephone No: Fax No:
11
Inviron Washington Office
Telephone No: Fax No:
12
Imtech (Process) Head Office
Telephone No: Fax No:
13
Imtech (Process) Regional Office
Telephone No: Fax No:
14
Smith Group UK Head Office Telephone No: Fax No:
15
Imtech (Meica) Oxford Office
16
Imtech (ICT) Head Office
Telephone No:
Telephone No: Fax No:
17
Capula Head Office Telephone No: Fax No:
Hooton Street Cartlton Road Nottingham NG3 5GL 0115 9505100 0115 9581200 RCM Business Centres Sandbeds Trading Estate Dewsbury Road, Ossett West Yorkshire WF5 9ND 01924 277880 01924 277884 Aqua House Rose and Crown Road Swavesey, Cambridgeshire CB24 4RB 01954 234 600 01954 230 593 Unit 9A Cleaboy Business Park Old Kilmeaden Road Waterford +353 (0) 51 359500 +353 (0) 51 359599 Block A, Unit 12 Orchard Business Centre Orchard Avenue City West Business Campus Dublin 24 +353 (0) 1 4691850 +353 (0) 1 4105804
10
3100 Park Square Solihull Parkway Birmingham Business Park Birmingham B37 7YN 0121 779 7005 0121 779 8222
11
Deben House 1 Selsdon Way City Harbour London E14 9GL 0207 515 5511 0207 515 5551
14
Granite House 31 Stockwell Street Glasgow G1 4RZ 0141 553 1991 0141 553 2002
4
7
Swallow House Parsons Road Washington Tyne & Wear NE37 1EZ 0191 415 7007 0191 415 7101
17
3
12 8
Imtech House 5 Newlands Court Attwood Road, Burntwood, Staffordshire WS7 3GF 01543 496 600 01543 496 601
5
6
One Talbot Gateway BP Energy Park Seaway Parade Baglan, Port Talbot SA12 7BR 01639 816 800 01639 816 944 Calder House St. George's Park Kirkham, Lancashire PR4 2DZ 01772 471 111 01772 471 112 2nd Floor 23 Park End Street Oxford OX1 1HU 01865 242 472 Viables 3, Jays Close Basingstoke, Hampshire RG22 4BS 01256 312 350 01256 312 377 Orion House Stone Business Park Stone, Staffordshire ST15 0LT 01785 827 000 01785 825 900
PAGE 4 IMTECH TECHNICAL SERVICES COMPANY PROFILE
13
15
9 16
1
2
Vision, Mission and Values Our Approach We are committed to delivering real value to our clients and partners through our technical capabilities and expertise, and our focus on designing and delivering innovative solutions.
Our technical capabilities have grown through our extensive experience of complex projects including responsibility for design and build, open book procurement, value engineering and much more. We have demonstrated a track record designing solutions which deliver lower operating costs and total cost of ownership for our clients. Our technical expertise is supported by a structured approach to aftercare, and a specialised area of our business dedicated to service and maintenance.
These important areas of delivery for our customers are underpinned by our vision and values :
Customers Understand fully the needs of our UK based customers Build excellent relationships Be responsive and deliver what we promise through: ■ Engineering - right first time ■ Technical Innovation ■ Excellent Delivery ■ Experience and Continuous Improvement ■ Open and Honest Dialogue ■ Customer for Life
Staff R PE
N SO
ABL
E AND PROF E
SS
IO
Partners NA L
Train, inspire, develop and reward our people to secure outstanding performance Provide opportunities for development and growth
LE
LE A
“To be the first choice engineering and delivery partner for the building services industry across the UK”
NING
WI
W
NG
M EA AND T
AN D G R O
RSHIP
O
K
R
Establish long term relationship Conduct business in a fair, reasonable and professional manner
AR
DE
Supply Chain
Build positive relationships Achieve mutual success - a joint commitment to excellence Utilise fully the unique capabilities of our partners
SA
FE
AND
GOOD
G NEI
O HB
U
R
Shareholders Deliver sustainable growth and targeted market share Secure acceptable profitability
Community Implement high standards of health and safety Pro-actively protect the environment through sustainable solutions Conduct our business honestly and with integrity Operate all our businesses in a safe and responsible way for our staff, co-workers and the public in general
Personable and Professional is our committed way of working with you. We are a team player, we strongly believe in communications and Director accessibility to you our customer at all times. We are fully committed to the continuous technical and professional training of all our staff and we never walk away from our responsibilities to you our client.
PERSONABLE & PROFESSIONAL PAGE 5
Hotel and Leisure National Capability at a Glance
Dakota Hotel and Innovate Offices
Dakota Hotel Sherwood Park Office
Scope of Works Mechanical, Electrical and Public Health installation
Scope of Works Mechanical, Electrical and Public Health installation
Project Value £2.4m
Project Value £1m
Main Contractor Dawn Construction
Main Contractor Simons Construction
Broadway Media Centre
Center Parcs, Elveden Forest
Scope of Works Mechanical, Electrical and Public Health installation
Scope of Works Mechanical, Electrical and Public Health installation
Project Value £800k
Project Value £10.2m
Main Contractor Bluestone Plc
Main Contractor Clegg Construction
Intercontinental Hotel
Grosvenor Hotel Apart's
Imperial War Museum
Scope of Works Mechanical, Electrical and Public Health installation
Scope of Works Mechanical, Electrical and Public Health installation
Scope of Works Mechanical, Electrical and Public Health installation
Project Value £11m
Project Value £20m
Project Value £3.5m
Main Contractor John Sisk & Son Ltd.
Main Contractor John Sisk & Son Ltd.
Main Contractor Laing O'Rourke
PAGE 6 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE
Hotels and Leisure Sector Experience PROJECT & EMPLOYER
SCOPE OF WORK
VALUE IN ÂŁ000'S
CONTR. PERIOD
CONTRACTOR /CONSTRUCTION MANAGER CONSULTANTS QUANTITY SURVEYOR
Grosvenor Hotel Apart's Park Lane
Mechanical, Electrical and Public Health services to luxury apartments including shell and core works refurbishment
20,000
20 Months
John Sisk & Son Ltd DSA Gardiner & Theobald
Inter-Continental Hotel Hyde Park Corner London
Mechanical, Electrical and Public Health Services installation for major refurbishment project
12,000
9 Months
John Sisk & Son Ltd DGR Gardiner & Theobald
Wembley Arena London
Mechanical, Electrical Services installation for prestigious grade II listed refurbishment project
6,200
15 Months
John Sisk & Son Ltd Hilson Moran Gardiner & Theobald
Northumberland Hotel London
Mechanical, Electrical and Public Health Services installation for major hotel refurbishment
8,000
16 Months
Costain Elementa MDA Consulting
Central Park Leisure Centre London
Mechanical, Electrical and Public Health Services installation for leisure centre refurbishment project
1,500
8 Months
Mowlem Siloch Dawson
St James Court Hotel Refurbishment Westminster London
Mechanical, Electrical and Public Health services to apartments and suites
2,700
12 Months
FEBC Imtech Meica Boyden & Co
Novotel, Hammersmith Phase 1 Westminster London
Heating andchilled water distribution Mechanical services refurbishment
3,200
8 Months
Bovis Northdale
PERSONABLE & PROFESSIONAL PAGE 7
Hotels and Leisure Sector Experience PROJECT & EMPLOYER
SCOPE OF WORK
VALUE IN ÂŁ000'S
CONTR. PERIOD
CONTRACTOR /CONSTRUCTION MANAGER CONSULTANTS QUANTITY SURVEYOR
Bedford Corner Hotel Tottenham Court Road London
Installation of Mechanical and Electrical services refurbishment
1,600
11 Months
Ballast Wiltshire Integrated Design Associates Cyril Sweett Partnership
Gatwick Forte Crest Hotel Gatwick Airport London
Refurbishment of 379 hotel bedrooms (plumbing and electrical)
1,200
12 Months
Wates Construction Marks Heeley & Brothwell Director of Design, Forte Hotels
Craven Hill Gardens Hotel London
Mechanical, Electrical services installation refurbishment
2,000
12 Months
John Sisk David Bowditch Associates Jestico & Whiles
Master works Development Corporation Club Quarters 16/18 Ludgate Hill London
Mechanical, Electrical and Public Health Services design & build 256 bedroom hotel refurbishment
4,200
9 Months
Costain Ltd Lehr Associates Client
Royal Court Theatre Sloane Square London
Mechanical Services installation for refurbishment of prestigious London Theatre
1,400
9 Months
Schal Max Fordhams
Wentworth Health and Tennis Club Surrey
Mechanical, Electrical and Public Health services installation for private leisure facilities upgrade
2,100
12 Months
Bovis Lend Lease
Park Inn Heathrow Rezidor
Mechanical, Electrical and Public Health refurbishment to 4 star hotel
8,000
19 Months
Imtech Meica Ltd BCHF
PAGE 8 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE
Grosvenor House Hotel Hotel & Leisure Sector Case Study
The installation and commissioning of Mechanical, Electrical and Plumbing services to 129 apartments and 4 Penthouses, all receptions, Front of House and back of house areas. Services include:
•
LTHW, Chilled water pipework services
•
Public Health Services
•
Primary and secondary ductwork systems
•
Electrical services, Fire Alarm installation
•
Sprinkler Mist system
•
BMS installation
The project comprises a six star standard refurbishment and fit out of levels 2-8 of a former hotel building. The development contains 133 “super luxury” serviced apartments ranging from studios to five bedroom penthouses, which will include fully fitted kitchens and butler services to cater for mid to longer term guests. It will also be possible to connect adjoining apartments, in some cases possibly taking over an entire floor.
The main reception and back of house areas are located on Level 2. The internal courtyard will form the focal point of the development where guests are able to meet and relax with friends and associates. A full service bar and restaurant is located within the internal courtyard.
Work was sensitively programmed so as to minimize disturbance to guests at the Grosvenor House Hotel and function rooms alongside and below the works. The lower part of the south block contains function rooms including the Great Room, the largest ballroom in Europe, lobbies and restaurants, all of which are run and operated by the Marriott. These levels remained in full operation for the duration of the works.
CLIENT: Park Lane Properties Ltd MAIN CONTRACTOR: John Sisk & Sons Ltd. CONSULTING ENGINEER: DSA PROJECT VALUE: £21,000,000
PERSONABLE & PROFESSIONAL PAGE 9
Wembley Arena Hotel & Leisure Sector Case Study
The Wembley Arena project was focused around the need to re-orientate the venue to integrate with the wider Wembley Master plan proposals which include the new Football Association International Stadium.
The project encompassed reconfiguring the building interior, including the main auditorium, entrance foyer, restaurant facilities, dressing rooms and covered service yard. The project was focused on reinstating some of the original characteristics of this Grade II listed building and enhancing the customer experience within this high profile venue. Imtech was responsible for delivering the mechanical and electrical services installation throughout the venue in partnership with the developer Quintain Estate Developments, the operator Wembley London Ltd, and their professional team to meet the strict deadlines sent within the budget and quality constraints required for this prestigious development.
“I am writing to express my sincere thanks to you and your team for being so pro-active and positive in the successful reopening of Wembley Arena. This was a major refurbishment and reorientation project in a listed building that demanded attention to detail, a high degree of coordination and an immensely committed workforce. In working with the main contractor, Imtech's team rose admirably to all these demands, led by Kevin Joyce on site, to whom I extend a special thank you. The project is significant for Quintain. It is the first public building within a world class piece of public realm, within what will eventually be a new district for London - the creation of New Wembley. To have reopened Wembley Arena on time, to budget and to a high level of specification is a credit to everybody involved. I hope that I will have the opportunity to work with you, Kevin and the rest of your team again, in the not too distant future.”
David Crump Head of Construction and Project Management (Quintain Estates Development plc)
CLIENT: Quintain Estates Development plc. CONSTRUCTION MANAGER /CONTRACTOR: John Sisk & Son Ltd. CONSULTING ENGINEER: Hilson Moran Partnership QUANTITY SURVEYOR: Gardiner & Theobald PROJECT VALUE: £5,500,000
PAGE 10 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE
Epsom Racecourse Hotel & Leisure Sector Case Study
Imtech Smith were responsible for the complete mechanical and electrical installation to the new 11,000 seat grandstand at the world famous Epsom Racecourse.
The building features a new main betting hall with bars and catering, which can also host conferences, banqueting and events. Three first floor function rooms with seating for up to 600 people have flexible uses for conferences and functions, and the second floor comprises 14 private boxes plus a 'Super Box' for just over 100 people for smaller events and race days.
Energy efficiencies include a ground source heat pump, solar control glass, PIR lighting controls, aerated taps and low flush toilets.
A crucial element was to partially rebuild the grandstand in time for the 2008 Derby Festival, which was achieved by completing the 4000 capacity terrace area. The event is attended by around 100,000 people, and work was carefully choreographed to ensure the Festival went ahead as normal, and with minimal impact on the existing facilities.
This project which was secured by competitive tender and consisted of a full mechanical and electrical supply and install.
Scope of works included:
•
Lighting, Power
•
Fire Alarm, CCTV
•
Lightning Protection Systems
•
Boosted Water System
•
Heating,Ventilation and A/C
•
Above Ground Drainage
•
Ground Source Heat Pump
CLIENT: Epsom Racecourse MAIN CONTRACTOR: Willmott Dixon CONSULTING ENGINEER: Smith Group PROJECT VALUE: £3,400,000
PERSONABLE & PROFESSIONAL PAGE 11
Intercontinental Hotel Hotel & Leisure Sector Case Study
The intercontinental hotel on Park lane in Mayfair is situated in one of the most prestigious addresses in London, boasting views across Hyde park and Mayfair. The Hotel is world renowned for its five star accommodation and service and is the flag ship property for the Intercontinental Hotel group more commonly associated with the Holiday inn chain of hotels across the world.
The project consisted of the refurbishment of 447 guest rooms made up of standard, superior, general suites and special suites which included for 2 spa guest and 6 major suites and a VIP lounge.
In the early stages of the contract speed of setting up site and carrying out extensive validation surveys of the already installed services was of the upmost importance, this was required in that we could confirm that services had been installed to the appropriate standards and to ensure a smooth start to the installation processes.
Imtech Meica provided the complete M & E package to the rooms including speciality services which include television, Audio visual, internet, air conditioning and security as well as the general electrical, mechanical and public health installations.
During the construction phase installation peaked at 25 rooms per week with close coordination and planning with John Sisk to ensure each guest room was completed in line with the standards required for a hotel that has exacting quality standards for its clients.
The challenge on this project was to have operational rooms back into service as quickly as possible. This was successfully carried out with the first 100 guest rooms put into service within 5 months of starting on site. Then each floor was progressively handed over to the hotel on a floor by floor basis whilst maintaining services to the upper operational floors. The final guest room was completed within 12 months.
"The InterContinental was a difficult project with exacting standards. This was made even harder for both of us due to the extremely short lead period, following the demise of the CLIENT: Intercontinental Hotels Group
previous main contractor who had commenced the installations. It is a credit to your team that they were able to establish true requirements so quickly, which ultimately led to the Hotel being operational by their target dates.
MAIN CONTRACTOR: John Sisk & Son Ltd. I must also thank you for being an integral part of the quality delivery team. Both the CONSULTING ENGINEER: BSG
client's team and final operational team from the Hotel have been highly complimentary
M&E CONTRACTOR: Gardiner & Theobald
bedrooms."
of the overall product. The standards were kept to a true 5-star finish throughout all the 447
Graham Sturge Regional Director for John Sisk & Sons
PROJECT VALUE: ÂŁ11,000,000
PAGE 12 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE
CSR and Working Safely Why Working Safely and Protecting the Environement is Important to us Imtech Technical Services Ltd. recognises that it has a responsibility to you our customers, our employees and to the wider environment.
People are our biggest asset and the protection of their human rights, development of their talents and active involvement in the planning and direction of their work is critical to the organisations ongoing commercial success - we are nothing without them!
As well as employees they are friends - we recognise our duty to protect them whilst at work and to contribute to the protection of the environment around them.
With this in mind Imtech Technical Services Ltd. were one of the first UK building services contractors to gain accreditation to the environment standard of ISO 14001: 1996.
Early involvement at feasibility stage allows a greater opportunity to design a sustainable solution. Our aim is to embrace 'Green' technology where possible in order to contribute to the long term protection of our environment.
Corporate Social Responsibility Imtech is increasingly involved in the implementation of environmentally sound and sustainable technical solutions:
• Sustainable engineering solutions - for example the Innovate Building in Leeds, which was awarded the highest BREEAM rating of any building in the UK at the time. • Exploitation of energy generation from renewable energy sources and bio energy • Decreased emissions of greenhouse gases and fine particles • Realisation of clean water solutions and preventing water pollution
There is commitment at Board level to focus on how Imtech’s primary business activities can contribute towards sustainable development, and to conduct ourselves in ways that make an important contribution towards a sustainable and liveable society.
This commitment has resulted in a number of successful recent inititives, including:
• The development of company-wide Business Principles and HR principles • ISO 14001 certification in many parts of the business • First official Imtech participation in the Carbon Disclosure Project • QHSE: Quality, Health, Safety en Environment à Safetecq® campaign • A Corporate Citizenship programme: “Shared Success in Developing Countries” • A process establishing a benchmark measure for CO² and equivalent emissions in Imtech Technical Services offices, and a programme of activities to reduce these emissions.
PERSONABLE & PROFESSIONAL PAGE 13
Royal Imtech NV
ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 QUALITY, ENVIRONMENTAL AND OCCUPATIONAL HEALTH & SAFETY APPROVED SYSTEM
November 2012